We found the following complaints for VOLVO XC60 (2021)
Read complaints for VOLVO XC60 (2021)
This is in regards to pilot assist. My husband and i purchased this vehicle in may of 2021.we have encountered several incidents (while using pilot assist).the car has directed us to different lanes, steered us to guardrails and other cars and has failed to break when cars have been stopped in front of us. We have taken the car in to our local volvo dealership multiple times and they have still not corrected the issues. The first time we took the car in to the dealership, we were told (by the mechanic) itā€™s not a good system and it will never operate correctly. They have checked the sensors and hooked the car up to the computer and said itā€™s not sending off any codes, therefore there is nothing they can do.they have also test driven the car. The latest test drive, the mechanic left notes saying the car did start to drift in to the other lane but was corrected by the driver. However, he claims this is normal operation.
On two occasions the automatic breaking/city safety engaged on my volvo xc60 2021 vehicle. In both incidences there was no need for this to happen. First incident (o/a june 25, 2021) occurred while changing lanes. There was traffic but said traffic was a safe distance in front of me. I was startled by the immediate hard stop breaking and safety belts tightening around me. No accident occurred. Only traffic behind me needing to break to avoid rear ending me. Even though shaken i continued on my way and put it behind me. Second incident (jul 7,2021) occurred in the i95 tunnel heading to baltimore. There was no vehicle directly in front of me. Only a vehicle vehicle at least 6 car lengths or more ahead. There was a tractor trailer beside me and vehicles behind me. Again the automatic breaking/city safety engaged. The vehicle came to a hard stop. I was shaken and even more frightened by what happened. No accident occurred. However, the vehicles behind me had to immediately break. I canā€™t express enough how horrifying these incidents were, especially in the i95 tunnel.i called the volvo dealership where i bought the vehicle and took it in for service the next day. They ran diagnostics on the vehicle. No codes were shown during testing.i am afraid to drive this vehicle. I was told the automatic breaking/city safety cannot be turned off. I donā€™t want to sound over dramatic but i fear for my life, my family and others. I donā€™t want this vehicle. I want a vehicle that i have control over. This safety system has failed!!this system puts my life and others in danger!! the only explanation i received from dealer was that this system works on a camera and radar. I was nonchalantly told a glare from a vehicle or road sign could cause this. This all is alarming to me. What is my recourse?!?! i am aware there were problems with the automatic breaking in volvos in 2019 & 2020. This was said to have been resolved through recalls. Im worried and afraid of volvo xc60 2021!
This is in regards to pilot assist. My husband and i purchased this vehicle in may of 2021.we have encountered several incidents (while using pilot assist).the car has directed us to different lanes, steered us to guardrails and other cars and has failed to break when cars have been stopped in front of us. We have taken the car in to our local volvo dealership multiple times and they have still not corrected the issues. The first time we took the car in to the dealership, we were told (by the mechanic) itā€™s not a good system and it will never operate correctly. They have checked the sensors and hooked the car up to the computer and said itā€™s not sending off any codes, therefore there is nothing they can do.they have also test driven the car. The latest test drive, the mechanic left notes saying the car did start to drift in to the other lane but was corrected by the driver. However, he claims this is normal operation.
I purchased a brand new volvo xc60 t6 on 7/18/2021. On 8/14/2021 i was driving on the far left lane on the 280s freeway and wanted to merge one lane to the right and as i was merging the steering wheel went stiff and caused me to lose control of the car. I almost get into a big accident with a tesla. Then i heard a sound and notice on the dash display "power steering service urgent drive to a workshop" sign. The steering wheel continue being stiff and i experienced pain in my left arm due to the steering wheel incident. I immediately called the dealership where i purchased the car from and unfortunately the service department is closed on weekends. I managed to drive slowly and drove back home with very limited control on the steering wheel. I used volvo on call and had the car towed to be brought back to the dealership. It was a quite traumatic incident that make me feel not confident to drive the car anymore. Is there any recall that i am not aware of for this car model? i emailed volvo customer care regarding this issue on 8/15/2021.
This is in regards to pilot assist. My husband and i purchased this vehicle in may of 2021.we have encountered several incidents (while using pilot assist).the car has directed us to different lanes, steered us to guardrails and other cars and has failed to break when cars have been stopped in front of us. We have taken the car in to our local volvo dealership multiple times and they have still not corrected the issues. The first time we took the car in to the dealership, we were told (by the mechanic) itā€™s not a good system and it will never operate correctly. They have checked the sensors and hooked the car up to the computer and said itā€™s not sending off any codes, therefore there is nothing they can do.they have also test driven the car. The latest test drive, the mechanic left notes saying the car did start to drift in to the other lane but was corrected by the driver. However, he claims this is normal operation.
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