We found the following complaints for VOLVO XC60 (2015)
Read complaints for VOLVO XC60 (2015)
Driving in a parking lot ran head on into light pole with concrete bottom at less than 10mph.all airbags deployed and right wrist severely burned.almost no damage to the bumper insurance claim proposed at 9400 to get fixed.## vin passed ## xc60 t5 2015 ##
My complaint is regarding the poor design on front passenger airbag.firstly after inflation the airbag damage the dashboard, you will need a brand new dashboard if your airbag going off.second how is possible the airbag been designed to affect the windscreen by breaking it if inflated ? is that part of the design or this should not happened in this instance?please find the photos attached with this complaint.
Pulling up to a traffic light at about two miles per hour, the engine cut out (as it normally does for start/stop). However, when engine cut, all power systems turned off. The screens went black and no buttons were responsive - the ignition button did not restart the car and the hazard lights would not activate. Power locks did not work. Three minutes later, the car screens turned back on and the engine restarted. I do not recall pushing the start button before it did this, so perhaps the button message was "queued" and waiting when power returned. The battery seems to have adequate voltage under load and the terminals are fastened tightly, so i do not believe this to be a battery-related issue.
The contact owns a 2015 volvo xc60. While accelerating from a stop, the vehicle stalled without warning. The vehicle was able to restart after multiple attempts. The failure recurred intermittently. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was not found. The vehicle was not repaired. The contact referenced nhtsa campaign number: 15v555000 (electrical system) and stated that the vin was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,000.
This 2015 xc 60 volvo was purchased as a demo. A sales manager at the dealership had driven the car about 6,500 miles before i bought it from the dealer. In the 14 months i have owned the vehicle i have complained to the dealership about several electrical malfunctions including the side view mirrors moving when they should not be moving and the tire pressure indicator telling me i had low tire pressure when the pressure was not low. Last week the side mirrors retraced while i was traveling in heavy freeway traffic. The mirrors retracted when i adjusted the back of the seat. This could have resulted in a serious crash. The dealership has always told me they can find no electrical problems. Now volvo has notified me the tire pressure sensing system does not work properly so i am taking it to the dealer to get it fixed.
The remote keyless drive system does not work as described by volvo and mine has, very much, become a safety issue as well as many other volvo owners. Nothing on my key fob works unless you are within 12 inches of the car.imam 100% disabled with multiple sclerosis and my wife has terminal brain cancer. When we drive to appointments etc, due to my short term memory issues, i can't remember exactly where i parked my car. Also, the panic button doesn'nt work for the above reasons. Every time i am out, i'm taking a chance of getting mugged, robbed or car jacked because of this faulty safety feature on my volvo car. The volvo technical journal 27316.7.2, explains what's happening, but volvo will only attempt to fix it, if i pay for the parts and labor. According to volvo forums, this safety issue is common and your agency should recall every volvo with this issue and have volvo repair it at no charge. If i get robbed, mugged or carjacked, due to the key fob and panic button not working, i will bring legal action against volvo. This key fob/receiver malfunction happens every single time i get in my car.
Vehicle lost all electrical power on the road. Then started again. Then stalled again. Car towed to volvo dealer. Explanation from dealer : fault trace found cem with start odf electrical failure.also has old totalcan network software. They have replaced cem software. Upgrade cam network.
Vehicle has been taken to dealer many times over two years for intermittentfailure of the passenger side blis. Will fail to indicate vehicle in blindspot in motion or stationary. Escalated to volvo, their mechanic says working as designed, regardless of failures. Will escalate higher level.drivers side blis works without failure.volvo says traveling east/west is problem, despite being told failure occurs while traveling north/south.
The 12v accessory plugs (aka the cigarette lighter) keeps randomly blowing fuses.i have tried different 12v to usb plugs and other accessory plugs but doesn't help. Tends to blow on startup.dealership said they have had many complaints about this and thought was resolved in 2015 my.apparently not as even putting higher amperage fuse does not help.if something outside of the electrical circuit is causing this to blow, it could be a safety issue.this started a few years ago but after replacing 10 fuses, enough is enough.
I have serious questions about how a small bump that scraped the front tire, but did not even scrape the exterior of the car could cause the entire rear end suspension and stabilization bar to have to be completely replaced. Are there structural problems with the volvo xc60s that could cases this? the car wasn't moving more than 10 mph as it was crossing an intersection from a standstill at a light in a city when the right tire bumped something in the road. It was going straight.
We have in at least 2 occasions experience the feature "city safety" on our volvo xc60 2015 , braking to a stop while we are in traffic for no apparent reason. The company as well as the dealership claim this is how the feature is suppose to work . According to them the software has its limitations and these limitations include the car stoping abruptly and dangerously.the feature can be turned off but it will reset itself to on every time the car is restarted. The advice was for us to turn the feature off every time we drive in the city and or through fog with defeats the purpose of a feature called "city safe" . We believe that the company does not want to admit that the first generation of this feature is not street safe . Thank you
I was driving and my vehicle completely shut down leaving me stranded in the middle of the road. I was not able to turn on the hazard lights. It appeared as if someone completed unplugged my car from the power outlet. Completely black screen on all electronics and if the door opened no lights came on. I have the vehicle at the dealer and they indicated that their might be a corrupt file and a software update is required. I just want to make sure this does not happen to anyone else. This happened while i was driving the vehicle. The vehicle was towed to the dealer. Also, the car was not able to go in neutral.
Pulling up to a traffic light at about two miles per hour, the engine cut out (as it normally does for start/stop). However, when engine cut, all power systems turned off. The screens went black and no buttons were responsive - the ignition button did not restart the car and the hazard lights would not activate. Power locks did not work. Three minutes later, the car screens turned back on and the engine restarted. I do not recall pushing the start button before it did this, so perhaps the button message was "queued" and waiting when power returned. The battery seems to have adequate voltage under load and the terminals are fastened tightly, so i do not believe this to be a battery-related issue.
Since purchased, engine dies, does not respond to throttle. Taken to dealer several times, escalated to volvo. No codes, no trouble found.on tuesday vehicle stranded in intersection, no power. My wife desperately pumped the accelerator with no reaction until at last the engine came to life, allowing her to clear the intersection. This was a near miss accident.this is the third near miss. Volvo factory technician declared no failure on the basis of a test drive, and no codes.
We have in at least 2 occasions experience the feature "city safety" on our volvo xc60 2015 , braking to a stop while we are in traffic for no apparent reason. The company as well as the dealership claim this is how the feature is suppose to work . According to them the software has its limitations and these limitations include the car stoping abruptly and dangerously.the feature can be turned off but it will reset itself to on every time the car is restarted. The advice was for us to turn the feature off every time we drive in the city and or through fog with defeats the purpose of a feature called "city safe" . We believe that the company does not want to admit that the first generation of this feature is not street safe . Thank you
Since purchased, engine dies, does not respond to throttle. Taken to dealer several times, escalated to volvo. No codes, no trouble found.on tuesday vehicle stranded in intersection, no power. My wife desperately pumped the accelerator with no reaction until at last the engine came to life, allowing her to clear the intersection. This was a near miss accident.this is the third near miss. Volvo factory technician declared no failure on the basis of a test drive, and no codes.
Vehicle has been taken to dealer many times over two years for intermittentfailure of the passenger side blis. Will fail to indicate vehicle in blindspot in motion or stationary. Escalated to volvo, their mechanic says working as designed, regardless of failures. Will escalate higher level.drivers side blis works without failure.volvo says traveling east/west is problem, despite being told failure occurs while traveling north/south.
Since purchased, engine dies, does not respond to throttle. Taken to dealer several times, escalated to volvo. No codes, no trouble found.on tuesday vehicle stranded in intersection, no power. My wife desperately pumped the accelerator with no reaction until at last the engine came to life, allowing her to clear the intersection. This was a near miss accident.this is the third near miss. Volvo factory technician declared no failure on the basis of a test drive, and no codes.
When i purchased the vehicle, i had told sacramento nello volvo that there was a issue with the handling of the car.i did not look at the rotors when i purchased the vehicle.i have been out of the country five times since the purchase of the car so, i have bearly driven the vehicle. I was fortunate that i was driving at a low speed when i used the brakes in a hard stop and they failed to prevent a collision. I was driving on a city street driving north towards travis afb.
We have in at least 2 occasions experience the feature "city safety" on our volvo xc60 2015 , braking to a stop while we are in traffic for no apparent reason. The company as well as the dealership claim this is how the feature is suppose to work . According to them the software has its limitations and these limitations include the car stoping abruptly and dangerously.the feature can be turned off but it will reset itself to on every time the car is restarted. The advice was for us to turn the feature off every time we drive in the city and or through fog with defeats the purpose of a feature called "city safe" . We believe that the company does not want to admit that the first generation of this feature is not street safe . Thank you
When i purchased the vehicle, i had told sacramento nello volvo that there was a issue with the handling of the car.i did not look at the rotors when i purchased the vehicle.i have been out of the country five times since the purchase of the car so, i have bearly driven the vehicle. I was fortunate that i was driving at a low speed when i used the brakes in a hard stop and they failed to prevent a collision. I was driving on a city street driving north towards travis afb.
Driving in a parking lot ran head on into light pole with concrete bottom at less than 10mph.all airbags deployed and right wrist severely burned.almost no damage to the bumper insurance claim proposed at 9400 to get fixed.## vin passed ## xc60 t5 2015 ##
I have serious questions about how a small bump that scraped the front tire, but did not even scrape the exterior of the car could cause the entire rear end suspension and stabilization bar to have to be completely replaced. Are there structural problems with the volvo xc60s that could cases this? the car wasn't moving more than 10 mph as it was crossing an intersection from a standstill at a light in a city when the right tire bumped something in the road. It was going straight.
The contact owns a 2015 volvo xc60. The contact stated that the front driver and passenger side wheel hubs failed. The contact heard a grinding, thumping, and clucking noise while turning left or right when driving in local traffic. The vehicle and the front drivers side was taken to an independent mechanic who found that the front wheel hubs were separated. The vehicle was taken to parkway volvo (5920 market street, wilmington, nc 29405, (910)-392-4888) and the front passenger side wheel hub was repaired with hub service kit part number: 31360096. The contact stated that the service kit contained a hub plate and screws. The manufacturer provided a technical service bulletin for the wheel hub failure (tsb number: tj25329). The manufacturer was notified. The failure mileage was 52,000. *dt
Vehicle has been taken to dealer many times over two years for intermittentfailure of the passenger side blis. Will fail to indicate vehicle in blindspot in motion or stationary. Escalated to volvo, their mechanic says working as designed, regardless of failures. Will escalate higher level.drivers side blis works without failure.volvo says traveling east/west is problem, despite being told failure occurs while traveling north/south.
Second occurance.slowing for stop, vehicle stalled, message to push start button. If traffic had been heavy i would have been rear ended.dealer said no faults in obdc, no faults in volvo database.
Hard braking at 5 mph stalled engine. Had to place in park to restart. If had benn in heavy traffic accodent would have occured.
Issue will definitely will fail to prevent many potential crashes:the horn on our 2015 volvo xc60 has failed to work for me on 3 or more occasions when it was necessary to warn another vehicle of a potential collision (e.g., other car changing lanes without looking, other car backing out of a driveway without looking).the horn only works if the driver to presses the large center of the steering wheel exceptionally hard to activate it.there is far too much resistance when pushing the center of the steering wheel to effectively activate the horn.i have even witnessed my husband (who has more arm strength than me) unable to sound the horn when a car was cutting into us from another lane and he was applying a reasonable amount of force.
If you are thinking about buying a volvo, please consider otherwise. I am currently driving a 2015 xc60 t6 and have had issues with the city safety feature on the car. Please read the attached letter sent to volvo directly after getting no resolution through the local dealership. The 'offer' we received from volvo added $50 to my per month payment and put me into another 5-year loan, as if we were just another customer coming in to trade in a car. The experience, or lack thereof, with both the local dealership and volvo directly is incredibly disconcerting. As a result, we will never purchase another volvo.
Battery draincaused by rdr system when car is shut offcar is searching forsatellitefor radio
Passenger side blis works intermittently, drivers side works flawlessly. Returned to dealer multiple times, unable to effect repair. Have appealed to volvo, waiting communication. Dealer states i should not expect the passenger side blis to work the same as the drivers side. I should be more aware, and not expect the passenger side blis to work consistently, that would be unreasonable.
I was driving and my vehicle completely shut down leaving me stranded in the middle of the road. I was not able to turn on the hazard lights. It appeared as if someone completed unplugged my car from the power outlet. Completely black screen on all electronics and if the door opened no lights came on. I have the vehicle at the dealer and they indicated that their might be a corrupt file and a software update is required. I just want to make sure this does not happen to anyone else. This happened while i was driving the vehicle. The vehicle was towed to the dealer. Also, the car was not able to go in neutral.
Multiple near-miss collisions + improperly functioning horn:the horn on my 2015.5 volvo xc60 has failed to work effectively on about 5 or more occasions when it was necessary to warn another vehicle of a potential collision (e.g., other car changing lanes without looking, other car backing out of a driveway without looking).this issues is clearly a failure in design and not a defect specific to our vehicle, since the horn does in fact work.however, it only works if the driver to presses the large center of the steering wheel exceptionally hard to activate it.there is far too much resistance when pushing the center of the steering wheel to effectively activate the horn (which i have experienced on multiple occasions where i needed the horn to sound for safety reasons, and it did not sound even though i pressed it with more than reasonable amount of force).my wife has less arm strength than me, so the problem is even worse for her.
Passenger side blind spot sensor works intermittently. Often will not detect vehicles the size of a truck.
Took car through the car wash. As i was slowly exiting to park into a spot to vacuum the car, i took my foot off the accelerator to drive up to the spot and started to put my foot on the brake when the car by itself revved up the acceleration jumped over the curve even as i was literally standing on the brake pedal to get the car to stop. Finally it did stop and thankfully there was no-one in front when this happened.i have called the dealer to check whether there has been any recalls and was told that none have been issued. I need to leave the car for them to inspect it which i plan to do.i did a little research on the internet and have found several complaints identical to mine.it was a very terrifying moment.
The tinting on the rear window is so dark, it makes it almost impossible to see anything when driving. I have to rely on the side mirrors only to see if there is anything behind me.it becomes extremely critical when trying to back up using the rear view mirror.you can't see any details and i have scraped objects behind the car.
There is an accordion style piece on the left and right side of the sunroof that expands when the sunroof is opened as a vent. The left (driver) side accordion piece became loose and fell on my head three times. It was repaired by the dealer i purchased the vehicle from twice. When i took the vehicle to the dealer the first time i was informed that part has fallen off of many vehicles. The person that scheduled the appointment informed me she was going to watch the technician as they reinstall the part so she can reinstall others. A service report wasn't made by the dealer because it took less than two minutes for the part to be repaired.
When i purchased the vehicle, i had told sacramento nello volvo that there was a issue with the handling of the car.i did not look at the rotors when i purchased the vehicle.i have been out of the country five times since the purchase of the car so, i have bearly driven the vehicle. I was fortunate that i was driving at a low speed when i used the brakes in a hard stop and they failed to prevent a collision. I was driving on a city street driving north towards travis afb.
The contact owns a 2015 volvo xc60. The contact stated that the front driver and passenger side wheel hubs failed. The contact heard a grinding, thumping, and clucking noise while turning left or right when driving in local traffic. The vehicle and the front drivers side was taken to an independent mechanic who found that the front wheel hubs were separated. The vehicle was taken to parkway volvo (5920 market street, wilmington, nc 29405, (910)-392-4888) and the front passenger side wheel hub was repaired with hub service kit part number: 31360096. The contact stated that the service kit contained a hub plate and screws. The manufacturer provided a technical service bulletin for the wheel hub failure (tsb number: tj25329). The manufacturer was notified. The failure mileage was 52,000. *dt
Vehicle was purchased from west county volvo in st. Louis, missouri as a new car (first sale) on july 11, 2015.at the time of sale it was disclosed that the vehicle was used a dealer demonstration model with 7,327 miles on the vehicle and the vehicle had not been previously sold.it was disclosed that the dealer had "swapped" wheel sets with a newer 2016 xc60 that had just arrived on the dealers lot.after accepting delivery and driving the vehicle approximately 30 highway miles towards kansas city, the tpms malfunction indicator illuminated.the dealer was contacted, and declined to re-inspect the vehicle because its service department had already closed.after arriving in kansas city, it was determined by the dealership and volvo cars north america that the tpms sensors installed on the 2016 model year wheels are not compatible with the tpms monitoring system installed in 2015.5 model year xc60's. Accordingly, due to the dealer modification of the vehicle, the vehicle was sold in a first retail sale without a functioning tpms monitoring system.the dealer may have failed to exercise reasonable care by modifying the vehicle prior to sale without making a determination whether the safety systems were compatible.as of july 15, 2015, the dealer has been unable to rectify the defect.
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