We found the following complaints for VOLKSWAGEN JETTA (2016)
Read complaints for VOLKSWAGEN JETTA (2016)
The contact owned a 2016 volkswagen jetta. While driving 40 mph, the brake pedal was depressed, but failed to respond. As a result, the vehicle accelerated and struck the rear of another vehicle. There were no warning indicators illuminated. The contact sustained minor injuries to the right knee that did not require medical attention. The condition of the occupants in the other vehicle were unknown. The air bags failed to deploy. A police report was not filed. The vehicle was towed by the insurance company to a tow lot where it was deemed destroyed. The dealer (hanlees hilltop toyota, 3233 auto plz, richmond, ca 94806, (510)-243-2020) was contacted, but the failure was not diagnosed or repaired. The manufacturer was notified.the failure mileage was 4,000.
The contact owned a 2016 volkswagen jetta. While driving at a slow speed with the brake pedal depressed, the vehicle accelerated independently. The contact stated that the vehicle accelerated from 3 mph to 40 mph and crashed into the rear of another vehicle. The contact stated that the air bags failed to deploy. The contact was not injured; however, the driver of the other vehicle sustained a whiplash. Medical attention was not received. A police report was not filed. The vehicle was towed to an independent mechanic where it was deemed destroyed. The dealer was not contacted to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,999.
My daughter was involved in a mva in which she slammed on her brakes and the brakes locked on her. She hit the rear of the other vehicle. She was going roughly 25-30 mph. She was roughly 30-40 feet away from the other vehicle when the brakes were applied. Her airbags did not deploy which considering the amount ofdamage done to her car is roughly $6500. I researched both issues and it seems to be a common problem in the vw jetta.
I was traveling at 40 mph through a city street intersection. My car was t-boned on the driver's side with such force that my car was spun around almost 180 degrees. 80% of the impact was on the driver's rear door, 20% on the driver's door. The side airbags did not deploy, this included a car equipped with side/curtain airbags. I had issues previously with the windows properly working and had all components minus the electrical system replaced on the driver's door and a passenger door. There were a few other oddities at times with the electric system of the jetta. Considering the force of the impact i suspect an electrical glitch with the sensors or some other problem that prevented the airbags from deploying. The damage was extensive enough that the car was totaled.
Takata recall- i am in danger because the airbags do not work properly.
Vin number not on recall. Light of air bag is on.
Upon going to the bank, i was unable to turn the car off or even get the key out of the ignition. I proceeded to drive home only to have the same problem. Unable to turn the car off or get the key out of the ignition. I had totake the car to the dealer and wats infomed that they had to order a part, which is going to cost a large amount of money.
2016 jetta se1.4 new for 18 year old son for college. Within a week car was in the shop with electrical issues for lighter and usb shorting out phone + radar while the car was driving. No issue found we drove 1000+miles to school, center console would blink on and off during the trip. New dealer also did not find any issues. Car then started shutting off while driving under 5 mph in traffic in nyc. When coming out of the driveway the rear view camera turned off, the car turned off.vw was called they had him turn off the power by holding the pushbutton and break which restarted the car. New dealer still no issue found. The car continues to loose power all except auxiliary several incidents very unsafe. Was going up a hill and the car shifted into neutral and started rolling back, applied the handbrake the back wheels locked and the car stopped thankfully it was at night and no traffic. Two days later at jfk in the arrival line the car shut off while creeping forward. Took it to another new dealer they kept the car for one week, no issue found. Issues continued now including slipping out of gear revving to 8000rpm, having to push far down for the brake to engage. All the lights turn off while driving intermittently very unsafe. Took it to new dealer they found no issue i refused to pick it up and called vw corp they had them drive the car for 50 miles finally an error message.they replaced the transmission solenoid. It is still having issues.the car overheated and the electrical stopped working. He smelled the coolant threw the vents he was about to pull over when the car revved to 8000 rpm and dropped out of gear so he pulled over and slowed down the lights and radio turned off. When he looked the exhaust manifold was glowing red. The car took an hr to cool down and electrical to come back. Back to the dealer again no issues again called vw corp for complaint.
June 1, 2019.horn stopped working while driving, now works intermittently while driving or stationary.by the time i can schedule service from vw the horn starts working again.march 15, 2020.horn completely stopped working while driving or stationary.
The contact owns a 2016 volkswagen jetta. The contact stated that all the sensors on the vehicle failed, and the indicators for the turn signals, brakes, and doors failed to illuminate on the instrument panel. Also, the vehicle failed to start and the backup camera failed to function. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failures and did not assist. The approximate failure mileage was 40,000.
The contact owns a 2016 volkswagen jetta. The vehicle was slot to accelerate when the accelerator pedal was applied. The brakes were also slow to respond when applied, which caused the contact to apply force to the brake pedal. The dealer was unable to duplicate the failure after checking the brake system. The manufacturer was not notified. The failure mileage was not available.
I bought my car certified preowned from a vw dealership in june with 20,000 miles. Within a month of purchase, accessory lights began illuminating randomly and then switching back off. It is always the same set of lights- abs, tire pressure, airbag, traction/anti-skid, and steering wheel light all come on at the same time. Now they come on every time i drive and never turn off. I don't notice a difference in the driving, but the lights are worrisome. I also have another issue where occasionally when i accelerate the car fails to "pick up" or accelerate for like 5 seconds, and then it catches and the car continues to run smoothly from then on... But i'm unsure if they're related.
The contact owns a 2016 volkswagen jetta. The contact stated the eps, brakes, check engine, tpms, and front adaptive headlight system warning lights were illuminated. The cruise control was also inoperable. The contact stated while driving 20 mph with the accelerator pedal depressed, the vehicle decelerated independently. The vehicle was taken to an independent mechanic and the contact was informed that the two unknown sensors needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 70,000.
On my home stop by walmart and the key would not come out of the ignition. Didn't go in the store again just went home and it still would not come out of the ignition. Since my neighbor has 2 vw cars i went to his house and i was informed that there was a recall for the 2016 passet.he checked on my carand tried to get the key outafter we called stokes vw on ashley phosphate rd.the service person suggested bringing it in an leave itbut didnt have a loaner car for me to get to work..he suggested jiggling the key while turning the wheel because thats what thet do.the vehicle was stationary.in a store parking lot. Also the window would not go upthis incident happen about a month after i purchase the car. I thought maybe because it was after 5 in the morning.it happen again and then it happen again and this time it would not go up it was over 8 hours before it did and i needed to go back to work and leave my car window down.very disappointed invw.
The contact owns a 2016 volkswagen jetta. The contact stated that the vehicle failed to turn off and the key failed to release from the ignition switch. The contact called the dealer and was informed that the nylon bushing had fractured and jammed the key in the ignition switch. The vehicle was not diagnosed or repaired. The manufacturer was make aware of the failure. The approximate failure mileage was 44,000.
About a month ago, i wad at an intersection with my jetta when another vehicle prompted me to slam on my horn. When i attempted to use my horn, no sound eminated from the vehicle. Upon arriving home, i began testing the horn to no avail. Due o this electrical failure, i've been forced to drive without a horn in the state of florida which is illegal and have been put at extreme risk with the inability to alert other drivers with my vehicle.
Key gets stuck in ignition when turning off the engine.
The contact owns a 2016 volkswagen jetta. While the contact's daughter was driving 30 mph, multiple warning indicators illuminated. The vehicle was taken to capital volkswagen (located at 3963 w tennessee st, tallahassee, fl 32304, (850) 692-5609) where it was diagnosed that the rear passenger sensor needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 34,000. The vin was not available.
My radio in my vw is compromised. The individuals identity themselves as fbi agents and when i speak back to agents i am told, ' i'm not suppose to speak back to agents.' (correct me if i'm wrong) the volume in my car is being adjusted at the confidence of the agents. When the agents put the volume up i can hear lower the speaker, which initiates the volume being raised inside my car. When the volume is lowered inside my car by the agents, it allows the agents to hear what i'm saying inside my car. (my assumption)today i tried adjusting my treble, bass and mid-range volume and was able to but no changes to my system occurred. The same situation is occurring with my apple iphone when i listen to music through air pods via bluetooth and wired pods. I have also been told by the agents 'i should been shot,' i do find this very alarming and a violation of my u.s. Constitutional right.
The contact owns a 2016 volkswagen jetta. When the vehicle was engaged in park and turned off, it rolled away and crashed into two other vehicles. The air bags did not deploy. A police report was not filed. There were no injuries. The contact was concerned because his child and another child were occupying the rear seats when the failure occurred. The contact referenced nhtsa campaign number: 19v615000 (steering, electrical system). The contact called an unknown dealer and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in the recall; however, other 2016 jettas were included. The failure mileage was approximately 57,000.
The contact owns a 2016 volkswagen jetta. The contact stated while starting the vehicle, there was an abnormal chemical odor entering the cabin of the vehicle. There was no warning light illuminated. The contact took the vehicle to the local dealer however, failure was undetermined. The contact was informed that the air conditioning assembly needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 36,000.
My car alarm goes off consistently without any signs of being tampered with. If i touch the fuse box or open my doors the alarm will go off with the car unlocked. While the car is started the alarm will go off. All hours of the night my alarm is going off. It keepsnot only my family awake but also my neighbors.
The originalvw battery leaked and corrodedrthe cables shorting out the car requiring a tow. It would not take a jump and after taking it to a vw dealership, the battery, cables and starter had to be replaced. The vehicle was stationary when this happened. This also happened to my previous vw.
This is the base model s automatic transmission 1.4 tsi. This vehicle doesn't have a gauge for measuring the temperature. Unable to make a decision promptly if the car starts to heat is a safety problem. The car apparently has a mechanism to lower the rpms if the car starts heating and has a light indicating that something is wrong with the cooling system but it is unacceptable that in 2016 you can't see the engine temerature. I didn't notice this while testing the car before doing the purchase and thought it was a matter of configuration but confirmed this with the manual. This car has 85 miles and when running through a slope in rural area if it decides to down shift theres a bump or a knock in the transmutation as if you were abusing the car and the motor or transmission mounts can't hold its force. It really feels awful when this happens. This should happen smoothly but it doesn't. I understand that it will make its own decision of what is the best gear in order to provide enough torque to manage the slope but this is not normal. This could be a sing of future failure and of course an accident can occur. Would like this two points to be investigated by nhtsa.
My thing is when i first got the car when the heater was turned on you smell something burning... Told the dealership they said it was probably sand getting in the heater...but my co workers noticed it also it went from that to the window not going up and down when you mash the button to not going all the way down...then the a/c not putting out cool air.... The dealership was told about this as well and did ask if a recall was done... None was done they no off. This vehicle was in motion.
When driving on the highway vehicle's engine shuts off unexpectedly then brakes and steering won't work properly. No warning lights came on! vehicle did not restart.called vw roadside assistance and had it towed to south motors vw dealership on south dixie and 179 st. Miami. Vw certified technicians can't figure out whats wrong with the car.
Rear view camera doesn't work all the time show error on the screen ' parkpilot is currently not available'i can't use the camera on reverse the reason to bought it was because had a rear camera!!
Often it is nearly impossible to turn the key back to turn the engine off; seems to be mechanical failure of the ignition switch. This seems to be a common and pervasive problem with people reporting being unable to turn the engine off for hours. Will have to have this fixed at probably great expense, as it is obviously not safe to have a car idle unattended for long periods of time.
At any time, day or night, any time of the year, when accelerating from a stop or attempting to pass another vehicle, this car will fail to accelerate when pressing down on the gas pedal.the delay can be as long as 5 seconds and since i never know when it will happen, i feel the vehicle is very unsafe.it can fail to acceleratein the middle of an intersection with traffic coming at you from both directions and you will not be able to get out of their way.i feel i take my life in my hands every time i step into this vehicle and recommend that on one ever buy one of these death traps!!!!
The contact owns a 2016 volkswagen jetta. The contact stated while the vehicle was being serviced for an inspection, she was informed that the horn was not functioning properly. The contact took the vehicle to an independent mechanic and had the horn repaired however, the failure recurred. The independent mechanic informed the contact that there was water in the horn and the horn needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 38,937.
The contact owns a 2016 volkswagen jetta. The contact stated that the horn failed to operate as designed. The vehicle was taken to dick hanna volkswagen (12345 e. Burnside st, portland, or 97233, (503) 822-3467) to be diagnosed. The contact was informed that the horn needed to be replaced. Additionally, the key fob and alarm failed to operate. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,890.
The contact owns a 2016 volkswagen jetta. The contact stated that she was unable to remove the key from the ignition after parking the vehicle and turning the vehicle off. The police was contacted for assistance, and after multiple attempts, an officer removed the key from the ignition. The vehicle was taken to toms river volkswagen (256 nj-37, toms river, nj 08753) where the contact was informed that the vehicle needed to be diagnosed prior to any repairs. The vehicle was not repaired. The manufacturer had not been notified of the failure. The failure mileage was 41,300.
The contact owns a 2016 volkswagen jetta. The contact had difficulty turning the key in the vehicle's ignition switch. The failure occurred without warning. The vehicle was taken to stone mountain volkswagen (3500 stone mountain hwy, snellville, ga) where it was diagnosed that the ignition switch was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
I am a vw fan and i am having serious issues with regards to my vw jetta 2016 1.4. Ever since my 1st service i advised the service department that my breaks are making a noise and every time they say it wasfine. There is a knocking sound coming from the front left side when it is switched on and stays on and gets worse as you drive. When i purchase the car that sound was not present. Again i was told that there was nothing wrong with it, it is that way was mean to sound that way and that was normal. I then did some research and spoke to various people that have knowledge on vw as well as a previous service manager who told me that is an issue that they are trying to no face it.i was not please to their respond the car has 2,780 miles on itand 6 monthssince i drove it out of the loti ask that someone do really need to address this. Then i was told that there will be a representative from vw corporation that will be coming and that he would be the one to have it inspected. This say in october 2016 today is april 2 2017. I am still waiting for that to happen to have the car inspected i am sure i will told now is close to year oh your warranty expired and that i will sit with the responsibility of fixing it myself.i see that happening i want my car fixed properly as i never had any issues with vw before but i am highly disappointed and worry about my safety. I complain and complain and nobody give a dame or nobody seems to care.
I bought my car certified preowned from a vw dealership in june with 20,000 miles. Within a month of purchase, accessory lights began illuminating randomly and then switching back off. It is always the same set of lights- abs, tire pressure, airbag, traction/anti-skid, and steering wheel light all come on at the same time. Now they come on every time i drive and never turn off. I don't notice a difference in the driving, but the lights are worrisome. I also have another issue where occasionally when i accelerate the car fails to "pick up" or accelerate for like 5 seconds, and then it catches and the car continues to run smoothly from then on... But i'm unsure if they're related.
When the car gets started i have airbag light, power steering light, tire, pressure light, abs light, and traction control light all on. The lights stay on. But the car drives okay. The lights do not go off. For a while they would turn off after a few mins. Now they stay on while driving.
When driving on the highway vehicle's engine shuts off unexpectedly then brakes and steering won't work properly. No warning lights came on! vehicle did not restart.called vw roadside assistance and had it towed to south motors vw dealership on south dixie and 179 st. Miami. Vw certified technicians can't figure out whats wrong with the car.
Seat belts no longer working except for the driver side. Passages side will not lock and pops out. All three back seat belts are stuck and will not release.i've had the car only a year purchased from drivetime. Then my key got stuck in my ignition and could not turn car off had to rush to dealership to find out the issues had to pay for something i have no control over. Then had issues with throttle position sensor, andtrubo supercharger issues losing power. Almost was hit my a semi truck on the freeway for losing power to my car. These issues i feel have nothing to do with me a a customer to have to pay for only having the car a year. These issues are life threatening. I was forced to purchased gap and this extended warranty for nothing to be covered!this car is a lemon, especially when it has ignition and engine issues. The car is only 4 years old.
Excessive oil consumption over a short period of time - inspected by auto mechanic and vw dealer - no leaks and no buring of oil noted. Loosing a quart over the period of one month after an oil change - warning light comes on but when you are alone on the highway at night you cant always pull over.
When driving on the highway vehicle's engine shuts off unexpectedly then brakes and steering won't work properly. No warning lights came on! vehicle did not restart.called vw roadside assistance and had it towed to south motors vw dealership on south dixie and 179 st. Miami. Vw certified technicians can't figure out whats wrong with the car.
I just purchased a 2016 vw jetta s 1.4 gasoline turbo engine on 3/5/16. It has under 400 miles on it with light driving. The check engine light came on within a week of purchase and was taken to vw dealer service immediately. I was told issue was "defective brake vacuum and relay". There is currently an nhtsa open recall (23r1) that applies to the 1.8 and 2.0 turbo gasoline engine, but it should clearly include the 1.4 turbo gas engine.this is a major,safety critical issue to sell a car with. Brake failure could likely lead to fatalities driving in either highway or city conditionsthe jetta 1.4 turbo gas engine model should be included with recall 23r1, nhtsa campaign number: 15v705000 i feel fortunate that i was not driving the car to experience brake failure, collision or death. This is completely unacceptable in a new car and has caused me to lose faith in the safety of the vehicle.
Volkswagon released recall number 24gi on october 14, 2020, the summary of which states, "the fuel rail bolts on affected vehicles may become loose over time. This can result in a fuel leak.safety risk:leaking fuel, in the presence of an ignition source, may result in a vehicle fire."as of the date january 19,2021, a remedy for this issue is still not available from either the manufacturer or the dealer
I drive a 2016 vw jetta ,my epc light came on.when i made an appt with the vw dealer, they did a diagnostic on my car with the code p22630,which is the turbocharger /boost. The cost for the part is about $ 2500.for a car that is only a few years old and having a major repair issue ,iam so disappointed and feel not safe at all. How can a turbo charger boost break already!!!!thats my complaint. Anyone else has a problem like that?
Technical service bulletin for a known issue that the active grill shutters are stuck in the open or close position. This could cause the engine to over heat. This can happen when car is stationary or in motion.
Beginning at 60k miles i realized that my jetta sport 1.8l began to consume oil at a much higher rate than usual so much so that i took it to my nearby dealership and had it looked at. I was told that there were no leaks and that the older vw's get the more they burn oil. However, they referred to the oil burning at around a quart every 5,000 miles but my car is burning oil at 5 times that speed of a quart every 1,000 miles. I have to keep a quart of oil in my car at all times and it is beginnign to become expensive. I travel between states often and do the arizona-indiana and back trip once a year so it does have mostly highway miles on it.
We have a 2016 vw jetta tsi 1.4l (ea211 engine) with a manual transmission. At approximately 98,000 miles, fuel started leaking from the fuel rail area, slowly at first, just a scent of fuel. Next day, at the end of the day's driving, the vehicle went into limp mode just before my exit on the highway with a strong smell of gas. It limped 3 miles home and died as i pulled into the drive. When we managed to get it started again it gushed fuel from the fuel rail area. There is a pending recall on this issue but volkswagon declined to do anything beyond a normal paid-for repair with potential reimbursement (not guaranteed) until the recall issues leaving us without a vehicle. We have a video documenting the fuel leak.
The contact owns a 2016 volkswagen jetta. The contact stated that while driving, she detected an abnormal gasoline odor coming from the air vents inside the vehicle. The check engine warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. Dothan volkswagen (2730 ross clark cir, dothan, al 36301) and the manufacturer were made aware of the failure. The approximate failure mileage was 97,700.
The contact owns a 2016 volkswagen jetta. The contact stated that several hours after the vehicle was parked, the vehicle caught on fire. The fire department was notified and was able to extinguish the fire. The fire started in the engine compartment. A fire report was not filed. The contact was informed that the fire was caused by an electrical fault under the hood of the vehicle. The vehicle remained at the residence. There was no additional inspection done on the vehicle. Serra volkswagen located at 1490 center point pkwy, birmingham, al 35215, was contacted by phone at 205-286-9924, and the contact was referred to volkswagen customer care. Volkswagen customer care was contacted and informed of the failure. The approximate failure mileage was 46,000. At present the vehicle was not deemed to be destroyed.
At any time, day or night, any time of the year, when accelerating from a stop or attempting to pass another vehicle, this car will fail to accelerate when pressing down on the gas pedal.the delay can be as long as 5 seconds and since i never know when it will happen, i feel the vehicle is very unsafe.it can fail to acceleratein the middle of an intersection with traffic coming at you from both directions and you will not be able to get out of their way.i feel i take my life in my hands every time i step into this vehicle and recommend that on one ever buy one of these death traps!!!!
I believe my car is the result of a recent series of bad storms to hit this country and my car. I believe my car is a flood-car that has been very well cleaned inside and out, and cleaned so well that the title got a good wash, known in the industry as title-washing.i bought this car because it carried a guarantee making it a certified used car. A car that carries a certified used title of condition then one would expect nothing less than perfection. How i came to know about the possibility of a flood-car was there was what looked like river gravel deep in the cars door seal and there was a clear water-line behind where the moving part of the steering-wheel attached to the car.now i'm unsure if y'all are able to help me with this situation, even if it's to steer me in the right direction to find resolution to my flood-car issue. I really want all my money back and start all over with something less prone to flood waters.
Vehicle pauses for a dangerous number of seconds while attempting to accelerate especially when crossing a very busy street intersection or highway. It happens while moving at any time.is unpredictable.
This is the base model s automatic transmission 1.4 tsi. This vehicle doesn't have a gauge for measuring the temperature. Unable to make a decision promptly if the car starts to heat is a safety problem. The car apparently has a mechanism to lower the rpms if the car starts heating and has a light indicating that something is wrong with the cooling system but it is unacceptable that in 2016 you can't see the engine temerature. I didn't notice this while testing the car before doing the purchase and thought it was a matter of configuration but confirmed this with the manual. This car has 85 miles and when running through a slope in rural area if it decides to down shift theres a bump or a knock in the transmutation as if you were abusing the car and the motor or transmission mounts can't hold its force. It really feels awful when this happens. This should happen smoothly but it doesn't. I understand that it will make its own decision of what is the best gear in order to provide enough torque to manage the slope but this is not normal. This could be a sing of future failure and of course an accident can occur. Would like this two points to be investigated by nhtsa.
The key got stuck in the ignition. I could not turn the car off. I had to replace the ignition lock housing.
I just bought my jetta a week ago and as i driving i'm noticing the car takes at least a good 5 seconds to accelerate and when it does accelerate it takes off also when i hit the brakes they don't work i don't believe a car with 34,000 miles should be having these unsafe problems i'm almost scared to drive the car
Vehicle pauses for up to 5 seconds when attempting to accelerate across an intersection or while attempting to pass another car on the highway.this failure happens sporadically whether on a public street or highway.i never know when it will occur but have almost been hit by other vehicles several times.
Shortly after i purchased my vehicle (used at around 73k miles) the turbo failed. I thought that was odd at the mileage so i attempted to submit a claim to volkswagen. I was denied. My husband was on the freeway when the turbo failed and the car began to slow and lag when he attempted to accelerate. He pulled over and called tge tow truck and when i took it in to volkwagen the service manager suggested that i reach out to volkswagen to submit a claim because he thought it was too early for that kind of failure.
The contact owns a 2016 volkswagen jetta. The contact took the vehicle to gunther volkswagen of coconut creek (4300 fl-7, coconut creek, fl 33073) for a software update per nhtsa campaign number: 15v705000 (engine and engine cooling, service brakes hydraulic). The contact was advised by the mechanic that the oil consumption on the vehicle was high and metal shavings were found inside the oil reservoir. The vehicle was not repaired for the metal shavings. The contact also stated that after the software update was performed the "ecm" warning indicator illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
Key gets stuck in ignition. Can not remove it. My car was on idle for 2 hours and 30 minutes. No one was able to remove my key. I drove it to several mechanic shops
While driving the car on city streets and on the highway at 65 mph the car suddenly becomes unresponsive and slows to a stop.the steering wheel locks and the accelerator does not work.the car will not immediately restart.if the car is turned off and allowed to sit for 10-15 minutes it will usually restart.this has happened at least three times.
2016 jetta se1.4 new for 18 year old son for college. Within a week car was in the shop with electrical issues for lighter and usb shorting out phone + radar while the car was driving. No issue found we drove 1000+miles to school, center console would blink on and off during the trip. New dealer also did not find any issues. Car then started shutting off while driving under 5 mph in traffic in nyc. When coming out of the driveway the rear view camera turned off, the car turned off.vw was called they had him turn off the power by holding the pushbutton and break which restarted the car. New dealer still no issue found. The car continues to loose power all except auxiliary several incidents very unsafe. Was going up a hill and the car shifted into neutral and started rolling back, applied the handbrake the back wheels locked and the car stopped thankfully it was at night and no traffic. Two days later at jfk in the arrival line the car shut off while creeping forward. Took it to another new dealer they kept the car for one week, no issue found. Issues continued now including slipping out of gear revving to 8000rpm, having to push far down for the brake to engage. All the lights turn off while driving intermittently very unsafe. Took it to new dealer they found no issue i refused to pick it up and called vw corp they had them drive the car for 50 miles finally an error message.they replaced the transmission solenoid. It is still having issues.the car overheated and the electrical stopped working. He smelled the coolant threw the vents he was about to pull over when the car revved to 8000 rpm and dropped out of gear so he pulled over and slowed down the lights and radio turned off. When he looked the exhaust manifold was glowing red. The car took an hr to cool down and electrical to come back. Back to the dealer again no issues again called vw corp for complaint.
I am a vw fan and i am having serious issues with regards to my vw jetta 2016 1.4. Ever since my 1st service i advised the service department that my breaks are making a noise and every time they say it wasfine. There is a knocking sound coming from the front left side when it is switched on and stays on and gets worse as you drive. When i purchase the car that sound was not present. Again i was told that there was nothing wrong with it, it is that way was mean to sound that way and that was normal. I then did some research and spoke to various people that have knowledge on vw as well as a previous service manager who told me that is an issue that they are trying to no face it.i was not please to their respond the car has 2,780 miles on itand 6 monthssince i drove it out of the loti ask that someone do really need to address this. Then i was told that there will be a representative from vw corporation that will be coming and that he would be the one to have it inspected. This say in october 2016 today is april 2 2017. I am still waiting for that to happen to have the car inspected i am sure i will told now is close to year oh your warranty expired and that i will sit with the responsibility of fixing it myself.i see that happening i want my car fixed properly as i never had any issues with vw before but i am highly disappointed and worry about my safety. I complain and complain and nobody give a dame or nobody seems to care.
Nhtsa campaign id 16v4030000.volkswagon ia ware of recall
Headlight and daytime running light wiring melted have to replace the whole headlight assembly
The contact owns a 2016 volkswagen jetta. The contact stated that while driving, she detected an abnormal gasoline odor coming from the air vents inside the vehicle. The check engine warning light was illuminated. The vehicle was not taken to be diagnosed nor repaired. Dothan volkswagen (2730 ross clark cir, dothan, al 36301) and the manufacturer were made aware of the failure. The approximate failure mileage was 97,700.
The contact owns a 2016 volkswagen jetta. The contact received notification of nhtsa campaign number: 20v648000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact was contacted by mike steven volkswagen (11211 e kellogg dr n, wichita, ks 67207) who suggested that the vehicle be traded. The dealer confirmed that parts were not available for the recall repair. The contact declined the trade in offer. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2016 volkswagen jetta. The contact took the vehicle in for a state emissions test and was given a code. The contact took the vehicle to heritage volkswagen of west atlanta (1981 thornton rd, lithia springs, ga 30122) and was informed that a new evap pump was needed in order to pass emissions for the state of georgia. The manufacturer stated that there was no recall on the vehicle for the failure. The vehicle was not repaired. The failure mileage was unknown.
Vehicle pauses for up to 5 seconds when attempting to accelerate across an intersection or while attempting to pass another car on the highway.this failure happens sporadically whether on a public street or highway.i never know when it will occur but have almost been hit by other vehicles several times.
I just bought my jetta a week ago and as i driving i'm noticing the car takes at least a good 5 seconds to accelerate and when it does accelerate it takes off also when i hit the brakes they don't work i don't believe a car with 34,000 miles should be having these unsafe problems i'm almost scared to drive the car
Ever since i purchased my vehicle one year ago, i noticed that my car has trouble starting. It is a push-to-start car, and sometimes it cuts off and i have to push the button to have it restart. It happens during all types of weather, and i've had the batter tested at the dealership and it was in good standing, and they couldn't figure out what was wrong with it. I've also had to replace the tires multiple times over this last one year of having the car. The first time i had to do that was literally within two weeks of buying the car. Furthermore, the range feature that gives you an automatic reading of the gas gauge is inaccurate. When i fill up the tank if sometimes reads over 300 miles, and then sometimes it reads over 400; and then when the gas is low and nearing empty, it notifies me at 30 miles left till empty but then rapidly drops to 15 or less by increments of 5.
Got a recall for my car's fuel rail in december 2020 and i still have not gotten a letter to get my car fixed. I thought my car was fine but a week after i got the recall paper, i went to start my car and it started smelling like gasoline and ever since then, my car has been sitting in my drive way for 2 months now and i need my car fix
Jetta engine quit running with no notice in busy highway.car had to be towed to dealer. Car was not repaired for three weeks.they cited lack of fuel system management computer module.it would take 5-7 business days to get.fuel computer module and fuel pump were replaced.have no confidence in car safety.vw will not replace per my request. My wife is fearful of driving car since she was traumatized.
The car seemed to have a suspension problem.rotors and struts went out very fast on vehicle
My vehicle has started to hesitate when i try to accelerate randomly. It doesn't happen every time i drive but it happens multiple times per week. I will press my gas, and my car will hesitate, i hear it revving but my rpms go nowhere. It's almost like it's not catching. This will occur for around 5 seconds, leaving me incapable of moving. It has left me stuck in the middle of intersections, taking unsafe turns out of parking lots, etc. It is a very scary issue. However, no check engine or other lights illuminate at that moment, and no codes are found when the car is scanned. I have a sprint drive device that is constantly plugged in to the oem port and it has never picked up on an issue which makes diagnosis very difficult. This leaves me in serious fear of driving my car that i just purchased certified used 3 months ago, with less than 30,000 miles on it. I also have another issue where the same set of lights come on every time i drive- abs, tire pressure, airbag, traction/anti-skid, and steering wheel light all come on at the same time... But not sure if they're related because they don't initiate simultaneously with the delay in acceleration.
Possible fuel rail system detached from cylinder fuel pressure sensor needs to be replaced vehicle was in idle when ecm light went on and vehicle rpm were going crazy from 1-3 vehicle stalled out and shut off 4 times
Unknown just want to fix recall on my 2016 jetta please help [xxx]parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
At any time, day or night, any time of the year, when accelerating from a stop or attempting to pass another vehicle, this car will fail to accelerate when pressing down on the gas pedal.the delay can be as long as 5 seconds and since i never know when it will happen, i feel the vehicle is very unsafe.it can fail to acceleratein the middle of an intersection with traffic coming at you from both directions and you will not be able to get out of their way.i feel i take my life in my hands every time i step into this vehicle and recommend that on one ever buy one of these death traps!!!!
Vehicle abruptly bogged out and died driving straight ahead at normal surface road traffic speed (city street), subsequent restart attempts, twice (2) produced strong odor of fuel and large puddle of fuel underneath automobile.fuel rail, manifold and associated components failure per repair order from dealer service.
The contact owns a 2016 volkswagen jetta. After driving the vehicle and parking it, a very strong odor of fuel was detected. The contact mentioned that the failure occurred several times. The vehicle was not taken to the dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 32,000.
We have a 2016 vw jetta tsi 1.4l (ea211 engine) with a manual transmission. At approximately 98,000 miles, fuel started leaking from the fuel rail area, slowly at first, just a scent of fuel. Next day, at the end of the day's driving, the vehicle went into limp mode just before my exit on the highway with a strong smell of gas. It limped 3 miles home and died as i pulled into the drive. When we managed to get it started again it gushed fuel from the fuel rail area. There is a pending recall on this issue but volkswagon declined to do anything beyond a normal paid-for repair with potential reimbursement (not guaranteed) until the recall issues leaving us without a vehicle. We have a video documenting the fuel leak.
Ever since i purchased my vehicle one year ago, i noticed that my car has trouble starting. It is a push-to-start car, and sometimes it cuts off and i have to push the button to have it restart. It happens during all types of weather, and i've had the batter tested at the dealership and it was in good standing, and they couldn't figure out what was wrong with it. I've also had to replace the tires multiple times over this last one year of having the car. The first time i had to do that was literally within two weeks of buying the car. Furthermore, the range feature that gives you an automatic reading of the gas gauge is inaccurate. When i fill up the tank if sometimes reads over 300 miles, and then sometimes it reads over 400; and then when the gas is low and nearing empty, it notifies me at 30 miles left till empty but then rapidly drops to 15 or less by increments of 5.
Cracked transmission unitsame issue as 2013-2015 jetta hybrids same part used in all 2013-2016 models. *dt
2016 jetta se1.4 new for 18 year old son for college. Within a week car was in the shop with electrical issues for lighter and usb shorting out phone + radar while the car was driving. No issue found we drove 1000+miles to school, center console would blink on and off during the trip. New dealer also did not find any issues. Car then started shutting off while driving under 5 mph in traffic in nyc. When coming out of the driveway the rear view camera turned off, the car turned off.vw was called they had him turn off the power by holding the pushbutton and break which restarted the car. New dealer still no issue found. The car continues to loose power all except auxiliary several incidents very unsafe. Was going up a hill and the car shifted into neutral and started rolling back, applied the handbrake the back wheels locked and the car stopped thankfully it was at night and no traffic. Two days later at jfk in the arrival line the car shut off while creeping forward. Took it to another new dealer they kept the car for one week, no issue found. Issues continued now including slipping out of gear revving to 8000rpm, having to push far down for the brake to engage. All the lights turn off while driving intermittently very unsafe. Took it to new dealer they found no issue i refused to pick it up and called vw corp they had them drive the car for 50 miles finally an error message.they replaced the transmission solenoid. It is still having issues.the car overheated and the electrical stopped working. He smelled the coolant threw the vents he was about to pull over when the car revved to 8000 rpm and dropped out of gear so he pulled over and slowed down the lights and radio turned off. When he looked the exhaust manifold was glowing red. The car took an hr to cool down and electrical to come back. Back to the dealer again no issues again called vw corp for complaint.
The contact owns a 2016 volkswagen jetta. When the vehicle was engaged in park and turned off, it rolled away and crashed into two other vehicles. The air bags did not deploy. A police report was not filed. There were no injuries. The contact was concerned because his child and another child were occupying the rear seats when the failure occurred. The contact referenced nhtsa campaign number: 19v615000 (steering, electrical system). The contact called an unknown dealer and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in the recall; however, other 2016 jettas were included. The failure mileage was approximately 57,000.
3 times car popped out of 3rd gear while car was in motion, nothing in particular brought this on (no bump in road, etc),car has less than 7k miles, brought to vw dealership and after driving it only two miles, they said they would not even inspect the transmission because they couldn't recreate the problem.now the issue is that sometimes i can't get the car into 3rd gear.contacted ne vw regional manager because i wanted it in writing that they were refusing to service the car. Though i was told i would be sent a letter, i've received nothing more than a month later.other problems i have with the car include the turn signal sometimes not turning off right away-sometimes it blinks right, blinks left and then finally turns off after 1 min or so and the driver's side window would not go up when weather was hot this past summer.
Diagnosed by vw as having a crack. This is the same issue as with their 2013-2015 models and the same system.
2016 volkswagen jetta with 1.8 l.turbo engine with automatic transmission. After totally stopping car at an intersection and then applyinga little throttle the car will start moving out into intersection, but if i have to let off on throttle after starting out in intersection for one reason or another the engine will not respond and for a few seconds, it will not move leaving me dead in the intersection without any response. Engine is still running but car will not move for a few seconds. No response from the throttle.i took it into vw dealer in saint george utah on !!/2/2016 and had them check it out. The manager drove the car and said it was okay no problems. This problem does not happen all the time, but when it does occur it is a dangerous situation. Mechanics at vw were aware of the problem but could do nothing about it . They said it was a design flaw in the transmission.these cars should be recalled before someone gets killed in them. This problem has happened to me about a dozen times. These cars are to dangerous to drive and should be taken off the roads.
At 32,000 miles the clutch started slipping.even though covered under warranty i was told my my local vw dealer and by vw of america that they would have to pull the car apart to determine if it is covered.if they determine it is normal wear and tear it won't be covered and i'm out $1100 for the diagnostic.meanwhile the vw forums i've been on pinpoint a weak clutch pressure plate (design flaw) as the source of the slipping.that makes sense since i've never had a clutch slip in my previous 6 manual transmissions and two of those vehicles made it to over 200,000 miles.there is no way a clutch should give up at 32,000 miles.the slipping occurs while accelerating in a high gear with 4 people in the car. It just started this week, but is already getting worse.neither the dealer or vwoa could tell me the criteria they use to determine if a clutch is covered, but the nice vwoa representative told me that short of the clutch failing in the first year they rarely cover the failure.so i'm left with a warranty that isn't worth the paper it's printed on.
Vehicle pauses for up to 5 seconds when attempting to accelerate across an intersection or while attempting to pass another car on the highway.this failure happens sporadically whether on a public street or highway.i never know when it will occur but have almost been hit by other vehicles several times.
My vehicle has started to hesitate when i try to accelerate randomly. It doesn't happen every time i drive but it happens multiple times per week. I will press my gas, and my car will hesitate, i hear it revving but my rpms go nowhere. It's almost like it's not catching. This will occur for around 5 seconds, leaving me incapable of moving. It has left me stuck in the middle of intersections, taking unsafe turns out of parking lots, etc. It is a very scary issue. However, no check engine or other lights illuminate at that moment, and no codes are found when the car is scanned. I have a sprint drive device that is constantly plugged in to the oem port and it has never picked up on an issue which makes diagnosis very difficult. This leaves me in serious fear of driving my car that i just purchased certified used 3 months ago, with less than 30,000 miles on it. I also have another issue where the same set of lights come on every time i drive- abs, tire pressure, airbag, traction/anti-skid, and steering wheel light all come on at the same time... But not sure if they're related because they don't initiate simultaneously with the delay in acceleration.
Car putters at stops and shakes with initial acceleration and deceleration.check engine light turned out shortly after.code read transmission fluid pressure.
This car continues to sporadically go in reverse while i am in drive. This has happened while waiting in like at a drive through, foot on break while in drive while waiting for food, then told to pull up only to nearly back into the car in line behindme. Had to put car in park and shut off engine- restart to correct problem. Has happened while foot on break at red light while in drive, took foot off break when light turned green - car went into reverse while drive shaft "d"still lit up almost backing into car behind me. And again this happened while backing up in my apartment parking lot, put car into reverse to back out, break, when to put car into drive and car went into reverse. Each time the car has went into reverse while in drive i have had to turn off the car completely and restart to correct the problem. This is a huge safety hazard and threatening to my car, my safety, and other drivers. Dealership cannot recreate problem and says therefore there is no problem, vw customer care is no help either as they simply keep telling me to take it back to the dealership.
Seat belts no longer working except for the driver side. Passages side will not lock and pops out. All three back seat belts are stuck and will not release.i've had the car only a year purchased from drivetime. Then my key got stuck in my ignition and could not turn car off had to rush to dealership to find out the issues had to pay for something i have no control over. Then had issues with throttle position sensor, andtrubo supercharger issues losing power. Almost was hit my a semi truck on the freeway for losing power to my car. These issues i feel have nothing to do with me a a customer to have to pay for only having the car a year. These issues are life threatening. I was forced to purchased gap and this extended warranty for nothing to be covered!this car is a lemon, especially when it has ignition and engine issues. The car is only 4 years old.
The heated seat pad has begun burning a hole into driver side seat. If not careful, will burn skin while fabric is still over the pad. This is happening when the seat is turned on and is causing a burning smell in the vehicle.
The contact owns a 2016 volkswagen jetta. While driving 40 mph and attempting to engage the brakes, the brake pedal traveled to the floor and failed to stop the vehicle withoutwarning. Also, the vehicle veered to the right and emitted an abnormal grinding noise. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the failure. The vehicle was taken to the dealer who replaced the brake pads and performed an alignment. The manufacturer was made aware of the failure and verified that the vehicle was included in nhtsa campaign number: 15v705000 (engine and engine cooling, service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 500.
I just bought my jetta a week ago and as i driving i'm noticing the car takes at least a good 5 seconds to accelerate and when it does accelerate it takes off also when i hit the brakes they don't work i don't believe a car with 34,000 miles should be having these unsafe problems i'm almost scared to drive the car
Today(nov14, 2018) when i braked to avoid running into a braking car in front of me, the car didn't seem to reduce speed at all.it resulted in a crash that deployed 5 air bags of my car.the same car had a similar accident in which brake didn't work on march 7, 2018.
"brake failure" son was driving vehicle in stop and go traffic.the car in front of him started to go he slowly followed.he was going about 10-15mph, and the truck in front of him slammed on brakes suddenly.when caused him to have to brake.when he hit the brakes he heard a boom ( sounded like a tin can crushing) and the continued to slide into the toyota tacoma in front of him. The jetta is a total loss.
I drove into a parking lot 27march 2017 and proceeded to park my jetta in a parking spot however, as i was doing so the car accelerated forward and leaped the curb.i stepped on the brake but the car would not stop until it hit2 vehicles with my foot pressing the brake pedal and as the car impacted the other cars.
I believe my car is the result of a recent series of bad storms to hit this country and my car. I believe my car is a flood-car that has been very well cleaned inside and out, and cleaned so well that the title got a good wash, known in the industry as title-washing.i bought this car because it carried a guarantee making it a certified used car. A car that carries a certified used title of condition then one would expect nothing less than perfection. How i came to know about the possibility of a flood-car was there was what looked like river gravel deep in the cars door seal and there was a clear water-line behind where the moving part of the steering-wheel attached to the car.now i'm unsure if y'all are able to help me with this situation, even if it's to steer me in the right direction to find resolution to my flood-car issue. I really want all my money back and start all over with something less prone to flood waters.
The contact owns a 2016 volkswagen jetta. While the contact's son was driving 50 mph, he attempted to make a right turn and lost control of the steering wheel. When he depressed the brake pedal, the brakes failed to respond quickly. As a result, the contact's son had to use the parking brake to stop the vehicle, which resulted in the vehicle spinning out of control and crashing into a lamp post. As a result, the front right fender was damaged. There were no warning indicators illuminated. The air bags did not deploy. A police report was filed. No injuries were sustained. The vehicle was towed to a local dealer (toyota collision center, 966 international speedway blvd, (386) 947-7800). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable.
The contact owned a 2016 volkswagen jetta. While driving 25 mph, the contact depressed the brake pedal and heard a loud boom sound. The contact's vehicle suddenly accelerated to approximately 45 mph and rear ended the preceding vehicle. The vehicle was towed and the insurance company declared it a total loss. The driver was slightly injured along with the driver of the other vehicle, but neither motorist received medical attention. A police report was not filed. The contact's vehicle was kept by the insurance company from july to october 2018 because they could not locate the vehicle in the salvage yard. The manufacturer was notified and stated that they could not assist until they heard from the insurance company. The dealer had not been contacted. The failure mileage was 38,000.
I just purchased a 2016 vw jetta s 1.4 gasoline turbo engine on 3/5/16. It has under 400 miles on it with light driving. The check engine light came on within a week of purchase and was taken to vw dealer service immediately. I was told issue was "defective brake vacuum and relay". There is currently an nhtsa open recall (23r1) that applies to the 1.8 and 2.0 turbo gasoline engine, but it should clearly include the 1.4 turbo gas engine.this is a major,safety critical issue to sell a car with. Brake failure could likely lead to fatalities driving in either highway or city conditionsthe jetta 1.4 turbo gas engine model should be included with recall 23r1, nhtsa campaign number: 15v705000 i feel fortunate that i was not driving the car to experience brake failure, collision or death. This is completely unacceptable in a new car and has caused me to lose faith in the safety of the vehicle.
The contact owns a 2016 volkswagen jetta. When the brake pedal was applied, it traveled to the floorboard several times without warning. In addition, there was a strong vibration coming from the braking system when the brake pedal was applied. The vehicle was taken to the dealer more than three times to inspect the brakes, but was unable to replicate and diagnose the failure to provide a solution. The dealer indicated that the brake master cylinder failed. The contact was not aware of nhtsa campaign number: 15v705000 (engine and engine cooling, service brakes, hydraulic). The manufacturer was notified of the failure and stated that they would respond back to the contact within a specific time frame. The contact was waiting on a response from the manufacturer, but was unable to determine when the vehicle would be diagnosed and repaired. The vin was not available. The approximate failure mileage was 7.
The contact owned a 2016 volkswagen jetta. While driving 40 mph, the brake pedal was depressed, but failed to respond. As a result, the vehicle accelerated and struck the rear of another vehicle. There were no warning indicators illuminated. The contact sustained minor injuries to the right knee that did not require medical attention. The condition of the occupants in the other vehicle were unknown. The air bags failed to deploy. A police report was not filed. The vehicle was towed by the insurance company to a tow lot where it was deemed destroyed. The dealer (hanlees hilltop toyota, 3233 auto plz, richmond, ca 94806, (510)-243-2020) was contacted, but the failure was not diagnosed or repaired. The manufacturer was notified.the failure mileage was 4,000.
The contact owns a 2016 volkswagen jetta. The vehicle was slot to accelerate when the accelerator pedal was applied. The brakes were also slow to respond when applied, which caused the contact to apply force to the brake pedal. The dealer was unable to duplicate the failure after checking the brake system. The manufacturer was not notified. The failure mileage was not available.
The rear brakes create a substantial residue that is noticeable over the side of the vehicle after each drive. The rear brakes sqeak and seem to be worn from the grinding sound yet the discs look fine. The brakes definitely are faulty and the vehicle only has 17k on it. I have also given gone through a tire and soon need to repair another one from side wall damage and it is at the same contact point that the wheels come to meet the outer tire. It is slicing into the tire because of how it lays on the tire. So these all may be related but the rear tires are not right. I have a 1.8 sel 17'alloy wheels with all/season tires. The sounds comenrandomly but not when breaking in an incline or from fast speeds.
The vin number for my car is not included in the recall to update the software that affects the brake booster. Since about 2 weeks after purchasing the car it started to trigger the check engine light.
The contact owns a 2016 volkswagen jetta. The contact took the vehicle to gunther volkswagen of coconut creek (4300 fl-7, coconut creek, fl 33073) for a software update per nhtsa campaign number: 15v705000 (engine and engine cooling, service brakes hydraulic). The contact was advised by the mechanic that the oil consumption on the vehicle was high and metal shavings were found inside the oil reservoir. The vehicle was not repaired for the metal shavings. The contact also stated that after the software update was performed the "ecm" warning indicator illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 78,000.
Was traveling at a slow rate of speed preparing to park car with foot on break. When suddenly car accelerated well my foot was on the break and hoped the curb. Car would not stop and had to use the e brake.
My daughter was involved in a mva in which she slammed on her brakes and the brakes locked on her. She hit the rear of the other vehicle. She was going roughly 25-30 mph. She was roughly 30-40 feet away from the other vehicle when the brakes were applied. Her airbags did not deploy which considering the amount ofdamage done to her car is roughly $6500. I researched both issues and it seems to be a common problem in the vw jetta.
The contact owned a 2016 volkswagen jetta. While driving at a slow speed with the brake pedal depressed, the vehicle accelerated independently. The contact stated that the vehicle accelerated from 3 mph to 40 mph and crashed into the rear of another vehicle. The contact stated that the air bags failed to deploy. The contact was not injured; however, the driver of the other vehicle sustained a whiplash. Medical attention was not received. A police report was not filed. The vehicle was towed to an independent mechanic where it was deemed destroyed. The dealer was not contacted to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,999.
In april 1 2021 i was driving from hometo my job in dch tustin acura delar is 10 min drive when i take the exit of freeway i press the brake pedal and the car don't brake , the pedal go all way down and the car don't stop , a technician said that is a problem whit the master cylinder . What can i do now?.
The contact owns a 2016 volkswagen jetta. While driving70 mph, the vehicle decelerated in the middle of traffic. The contact pulled the vehicle over to the side of the road and noticed that the tire pressure, skid, and abs warning indicators were illuminated. The vehicle was taken to wallace volkswagen (2805 se federal hwy, stuart, fl 34994, (772) 219-0007) where it was diagnosed that a new wheel speed sensor needed to be installed. The vehicle was repaired, but the failure recurred. The vehicle was towed to an independent mechanic who diagnosed that another wheel speed sensor needed to be installed. The vehicle was repaired.the manufacturer was made aware of the failures and did not assist. The failure mileage was 69,000.
Key stuck in ignition while vehicle is still on,it can't be turned off. This happens while vehicle is in parked position.
The car seemed to have a suspension problem.rotors and struts went out very fast on vehicle
The contact owns a 2016 volkswagen jetta. While driving 40 mph and attempting to engage the brakes, the brake pedal traveled to the floor and failed to stop the vehicle withoutwarning. Also, the vehicle veered to the right and emitted an abnormal grinding noise. The vehicle was taken to an independent mechanic. The technician was unable to diagnose the failure. The vehicle was taken to the dealer who replaced the brake pads and performed an alignment. The manufacturer was made aware of the failure and verified that the vehicle was included in nhtsa campaign number: 15v705000 (engine and engine cooling, service brakes, hydraulic). The vehicle was not repaired. The failure mileage was 500.
Ignition cylinder and housing issues . Key got stuck in ignition and would not shut off the car . The car was on and running for 4 hours straight while i waited for aaa to tow it to the dealership .i had to replace the cylinder , bolt and steer lock .
Key gets stuck in ignition. Can not remove it. My car was on idle for 2 hours and 30 minutes. No one was able to remove my key. I drove it to several mechanic shops
On july 1st ,2020 upon arrival to a store once in park and i tried to turn the car off the key would not turn at all meaning the car was not able to be shut off after about 20 minutes of trying to turn the steering wheel thinking it was locked i finally got the car to shut off after googling it and reading many other forums that talked about the same car issue i was having it said to pull the emergency brake and then to turn the key so i did and it finally shut off it stayed parked till july 6 th that i went to a few different mechanics in town i found one that tried to help same with him he could not turn the key to shut the car off he advised me to take it to the dealership being that it was an hour away and i was low on gas i had to pump gas with the car running because i again was not able to shut the car off which i felt unsafe doing but at this point i no longer knew what to do i called the dealership before leaving she said they were backed up but to come down and they should be able to help upon arrival at the dealership i was told they could not help me until friday!! while the worker was sitting in my car and he himself could not shut off i told him where in the parking lot should i leave it because there was no way that i could take it home and leave it running for 3 days they pulled to the side of the building and already had the hood up trying to shut the car off they called and said it would be 740.00 plus taxes mind you it already had a scheduled appointment for the 13th for 2 recalls it had already.
I had hit snd run by this car. It looks like that driver had attention to hurt me moving in same line, i made him space behind me than he hit on back, i was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where i was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how i hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and i was able to run after him/her and wrote down license plate. I am a remitter agent, i was able to find only lien holder for this car but not yet the assigned owner. Hopfully i can get same help from you. Thanks.
I was traveling at 40 mph through a city street intersection. My car was t-boned on the driver's side with such force that my car was spun around almost 180 degrees. 80% of the impact was on the driver's rear door, 20% on the driver's door. The side airbags did not deploy, this included a car equipped with side/curtain airbags. I had issues previously with the windows properly working and had all components minus the electrical system replaced on the driver's door and a passenger door. There were a few other oddities at times with the electric system of the jetta. Considering the force of the impact i suspect an electrical glitch with the sensors or some other problem that prevented the airbags from deploying. The damage was extensive enough that the car was totaled.
On july 1st ,2020 upon arrival to a store once in park and i tried to turn the car off the key would not turn at all meaning the car was not able to be shut off after about 20 minutes of trying to turn the steering wheel thinking it was locked i finally got the car to shut off after googling it and reading many other forums that talked about the same car issue i was having it said to pull the emergency brake and then to turn the key so i did and it finally shut off it stayed parked till july 6 th that i went to a few different mechanics in town i found one that tried to help same with him he could not turn the key to shut the car off he advised me to take it to the dealership being that it was an hour away and i was low on gas i had to pump gas with the car running because i again was not able to shut the car off which i felt unsafe doing but at this point i no longer knew what to do i called the dealership before leaving she said they were backed up but to come down and they should be able to help upon arrival at the dealership i was told they could not help me until friday!! while the worker was sitting in my car and he himself could not shut off i told him where in the parking lot should i leave it because there was no way that i could take it home and leave it running for 3 days they pulled to the side of the building and already had the hood up trying to shut the car off they called and said it would be 740.00 plus taxes mind you it already had a scheduled appointment for the 13th for 2 recalls it had already.
Key gets stuck in the car ignition, making it extremely hard to get key out from car
Vehicle pauses for a dangerous number of seconds while attempting to accelerate especially when crossing a very busy street intersection or highway. It happens while moving at any time.is unpredictable.
I had hit snd run by this car. It looks like that driver had attention to hurt me moving in same line, i made him space behind me than he hit on back, i was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where i was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how i hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and i was able to run after him/her and wrote down license plate. I am a remitter agent, i was able to find only lien holder for this car but not yet the assigned owner. Hopfully i can get same help from you. Thanks.
The key got stuck in the ignition. I could not turn the car off. I had to replace the ignition lock housing.
Key gets stuck in ignition.will not shut off
My car has started not letting me remove my key from the ignition i cannot turn off my car! i have seen mulitple complaints about this issue with these cars and i dont understand why theres not a recall for it i will have to pay $900 to get a new ignition switch and ignition lock for something that is a known issue!! i should not have to pay that when all these complaints have been made for the same issue
The ignition when automobile is in park you can't turn off engine . This has happen several times in the last week
The key gets stuck in the ignition and the car cannot be turned off.
Rear view camera doesn't work all the time show error on the screen ' parkpilot is currently not available'i can't use the camera on reverse the reason to bought it was because had a rear camera!!
Key stuck in ignition when turning off the engine when i stopped. I cannot turn off the engine, i cannot take key out of ignition.
I am a vw fan and i am having serious issues with regards to my vw jetta 2016 1.4. Ever since my 1st service i advised the service department that my breaks are making a noise and every time they say it wasfine. There is a knocking sound coming from the front left side when it is switched on and stays on and gets worse as you drive. When i purchase the car that sound was not present. Again i was told that there was nothing wrong with it, it is that way was mean to sound that way and that was normal. I then did some research and spoke to various people that have knowledge on vw as well as a previous service manager who told me that is an issue that they are trying to no face it.i was not please to their respond the car has 2,780 miles on itand 6 monthssince i drove it out of the loti ask that someone do really need to address this. Then i was told that there will be a representative from vw corporation that will be coming and that he would be the one to have it inspected. This say in october 2016 today is april 2 2017. I am still waiting for that to happen to have the car inspected i am sure i will told now is close to year oh your warranty expired and that i will sit with the responsibility of fixing it myself.i see that happening i want my car fixed properly as i never had any issues with vw before but i am highly disappointed and worry about my safety. I complain and complain and nobody give a dame or nobody seems to care.
This is an ignition problem. While being parked having trouble turning off engine, key gets stuck in ignition, steering wheel is not locked. Spare key does the same thing. The safety mechanism that prevents you from turning the keys further when car is already on is no longer shutting the car off.
My radio in my vw is compromised. The individuals identity themselves as fbi agents and when i speak back to agents i am told, ' i'm not suppose to speak back to agents.' (correct me if i'm wrong) the volume in my car is being adjusted at the confidence of the agents. When the agents put the volume up i can hear lower the speaker, which initiates the volume being raised inside my car. When the volume is lowered inside my car by the agents, it allows the agents to hear what i'm saying inside my car. (my assumption)today i tried adjusting my treble, bass and mid-range volume and was able to but no changes to my system occurred. The same situation is occurring with my apple iphone when i listen to music through air pods via bluetooth and wired pods. I have also been told by the agents 'i should been shot,' i do find this very alarming and a violation of my u.s. Constitutional right.
Check engine light illuminated.start/stop hybrid motor starting every three seconds when vehicle stopped.application of brakes meets with occasional surge in speed.
The jetta when traveling about 40 miles per hour was hit by a chrysler 300 touring going about 20 miles per hour near the driver side front tire with the grill of the car. This caused the vehicle to roll onto the top of the car. A car this low to the ground and size should have caused it to spin not roll over. This happened on a dry city street jetta was going straight.vehicle was in good repair
I believe my car is the result of a recent series of bad storms to hit this country and my car. I believe my car is a flood-car that has been very well cleaned inside and out, and cleaned so well that the title got a good wash, known in the industry as title-washing.i bought this car because it carried a guarantee making it a certified used car. A car that carries a certified used title of condition then one would expect nothing less than perfection. How i came to know about the possibility of a flood-car was there was what looked like river gravel deep in the cars door seal and there was a clear water-line behind where the moving part of the steering-wheel attached to the car.now i'm unsure if y'all are able to help me with this situation, even if it's to steer me in the right direction to find resolution to my flood-car issue. I really want all my money back and start all over with something less prone to flood waters.
This car continues to sporadically go in reverse while i am in drive. This has happened while waiting in like at a drive through, foot on break while in drive while waiting for food, then told to pull up only to nearly back into the car in line behindme. Had to put car in park and shut off engine- restart to correct problem. Has happened while foot on break at red light while in drive, took foot off break when light turned green - car went into reverse while drive shaft "d"still lit up almost backing into car behind me. And again this happened while backing up in my apartment parking lot, put car into reverse to back out, break, when to put car into drive and car went into reverse. Each time the car has went into reverse while in drive i have had to turn off the car completely and restart to correct the problem. This is a huge safety hazard and threatening to my car, my safety, and other drivers. Dealership cannot recreate problem and says therefore there is no problem, vw customer care is no help either as they simply keep telling me to take it back to the dealership.
Key is difficult to remove from the ignition switch after turning off the car. Car has 21,033 miles and dealership found ignition lock cylinder and housing failure on vehicle and advised replacing both. Declined repair and was later contacted with an offer to complete the repair for 50% of the original quote. Repair has still not been made while i get smart about this.
Car makes a jolting/thrusting move (downshifts) between 20 and 40 mph. Seems like transmission shifting sensors are activated or releasing at these mph.
My key keeps getting stuck in the ignition and wont come out.i have to leave my car running for hours until the key finally comes out.
Key gets stuck in ignition. Can not remove it. My car was on idle for 2 hours and 30 minutes. No one was able to remove my key. I drove it to several mechanic shops
The car seemed to have a suspension problem.rotors and struts went out very fast on vehicle
The contact owned a 2016 volkswagen jetta. While driving at a slow speed with the brake pedal depressed, the vehicle accelerated independently. The contact stated that the vehicle accelerated from 3 mph to 40 mph and crashed into the rear of another vehicle. The contact stated that the air bags failed to deploy. The contact was not injured; however, the driver of the other vehicle sustained a whiplash. Medical attention was not received. A police report was not filed. The vehicle was towed to an independent mechanic where it was deemed destroyed. The dealer was not contacted to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 3,999.
When pulling into a parking space in a large parking lot, as soon as i started the turn, my car accelerated dramatically causing the car to jump the curb and hit the concrete base of a light pole head on. Airbags were not deployed. Insurance declared the vehicle a total loss.i did contact vw customer care who has told me my issue has been well documented, however, neither vw or my insurance company looked any further at the vehicle for issues.
The contact owned a 2016 volkswagen jetta. While driving 25 mph, the contact depressed the brake pedal and heard a loud boom sound. The contact's vehicle suddenly accelerated to approximately 45 mph and rear ended the preceding vehicle. The vehicle was towed and the insurance company declared it a total loss. The driver was slightly injured along with the driver of the other vehicle, but neither motorist received medical attention. A police report was not filed. The contact's vehicle was kept by the insurance company from july to october 2018 because they could not locate the vehicle in the salvage yard. The manufacturer was notified and stated that they could not assist until they heard from the insurance company. The dealer had not been contacted. The failure mileage was 38,000.
This car continues to sporadically go in reverse while i am in drive. This has happened while waiting in like at a drive through, foot on break while in drive while waiting for food, then told to pull up only to nearly back into the car in line behindme. Had to put car in park and shut off engine- restart to correct problem. Has happened while foot on break at red light while in drive, took foot off break when light turned green - car went into reverse while drive shaft "d"still lit up almost backing into car behind me. And again this happened while backing up in my apartment parking lot, put car into reverse to back out, break, when to put car into drive and car went into reverse. Each time the car has went into reverse while in drive i have had to turn off the car completely and restart to correct the problem. This is a huge safety hazard and threatening to my car, my safety, and other drivers. Dealership cannot recreate problem and says therefore there is no problem, vw customer care is no help either as they simply keep telling me to take it back to the dealership.
I drove into a parking lot 27march 2017 and proceeded to park my jetta in a parking spot however, as i was doing so the car accelerated forward and leaped the curb.i stepped on the brake but the car would not stop until it hit2 vehicles with my foot pressing the brake pedal and as the car impacted the other cars.
The contact owns a 2016 volkswagen jetta. The vehicle was slot to accelerate when the accelerator pedal was applied. The brakes were also slow to respond when applied, which caused the contact to apply force to the brake pedal. The dealer was unable to duplicate the failure after checking the brake system. The manufacturer was not notified. The failure mileage was not available.
My vehicle has started to hesitate when i try to accelerate randomly. It doesn't happen every time i drive but it happens multiple times per week. I will press my gas, and my car will hesitate, i hear it revving but my rpms go nowhere. It's almost like it's not catching. This will occur for around 5 seconds, leaving me incapable of moving. It has left me stuck in the middle of intersections, taking unsafe turns out of parking lots, etc. It is a very scary issue. However, no check engine or other lights illuminate at that moment, and no codes are found when the car is scanned. I have a sprint drive device that is constantly plugged in to the oem port and it has never picked up on an issue which makes diagnosis very difficult. This leaves me in serious fear of driving my car that i just purchased certified used 3 months ago, with less than 30,000 miles on it. I also have another issue where the same set of lights come on every time i drive- abs, tire pressure, airbag, traction/anti-skid, and steering wheel light all come on at the same time... But not sure if they're related because they don't initiate simultaneously with the delay in acceleration.
The contact owns a 2016 volkswagen jetta. The contact stated the eps, brakes, check engine, tpms, and front adaptive headlight system warning lights were illuminated. The cruise control was also inoperable. The contact stated while driving 20 mph with the accelerator pedal depressed, the vehicle decelerated independently. The vehicle was taken to an independent mechanic and the contact was informed that the two unknown sensors needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 70,000.
The contact rented a 2016 volkswagen jetta.the contact stated that while at a stop light, the vehicleaccelerated independently. As a result, the contact violently depressed the brake pedal in order to stop the vehicle. The rental agency was notified of the failure.the manufacturer was not notified of the failure.the failure mileage was 4,170.
I had hit snd run by this car. It looks like that driver had attention to hurt me moving in same line, i made him space behind me than he hit on back, i was tih king tha he/she was trying to escape he moved again in right line but he again started to move in left side where i was driving. I hit part of shoulder and there is a damege on my car from the back side and both left side how he/she hit me and right side how i hit on shoulder. Than he/she was trying to run as crazy trought crowd but my car got only body damages and i was able to run after him/her and wrote down license plate. I am a remitter agent, i was able to find only lien holder for this car but not yet the assigned owner. Hopfully i can get same help from you. Thanks.
Gauge backlight intensity control violates "49 cfr 571.101 - standard no. 101; controls and displays"this report is echo from nhtsa id number: 11025444 that another jetta having the exact same issue.first, basic issue is, automatic gauge backlight intensity controls till zero while driving on day time, but the zero level under darker ambient lighting surround area is preventing driver to check speed that violating the regulation.second, the fact that many of vw models with this lighting sensor has the same control of the gauge and this reporting issue is not a single car or a single model year issue. In my case, both 2016 and 2017 has the same issue.third, additional fact i found out in the night time, at very dark environment, i have found the graphical lcd panel in the center of the gauges, entertainment control lcd panel and the both rev gauge and speed gauge needles are also controlled intensity, but never darker than the brightness while headlight on.with above fact, i understand vw's intention and idea is right, controlling the backlight while in the daytime, but the gauge backlight is way below brightness than nighttime and till zero backlight, while needles, graphic panel, and entertainment system is controlled as ideal range.so far, vw of america customer care said this is exactly the design, but zero intensity backlight is violating the regulation "s5.3.2 brightness of illumination of controls and indicators" under "49 cfr 571.101 - standard no. 101; controls and displays."since vw is not listening my report, i would like the authority to check the issue as soon as possible.video or photo is available upon request, but you can reproduce the issue at any where. See id 11025444.
The rear brakes create a substantial residue that is noticeable over the side of the vehicle after each drive. The rear brakes sqeak and seem to be worn from the grinding sound yet the discs look fine. The brakes definitely are faulty and the vehicle only has 17k on it. I have also given gone through a tire and soon need to repair another one from side wall damage and it is at the same contact point that the wheels come to meet the outer tire. It is slicing into the tire because of how it lays on the tire. So these all may be related but the rear tires are not right. I have a 1.8 sel 17'alloy wheels with all/season tires. The sounds comenrandomly but not when breaking in an incline or from fast speeds.
Ever since i purchased my vehicle one year ago, i noticed that my car has trouble starting. It is a push-to-start car, and sometimes it cuts off and i have to push the button to have it restart. It happens during all types of weather, and i've had the batter tested at the dealership and it was in good standing, and they couldn't figure out what was wrong with it. I've also had to replace the tires multiple times over this last one year of having the car. The first time i had to do that was literally within two weeks of buying the car. Furthermore, the range feature that gives you an automatic reading of the gas gauge is inaccurate. When i fill up the tank if sometimes reads over 300 miles, and then sometimes it reads over 400; and then when the gas is low and nearing empty, it notifies me at 30 miles left till empty but then rapidly drops to 15 or less by increments of 5.
I was traveling at 40 mph through a city street intersection. My car was t-boned on the driver's side with such force that my car was spun around almost 180 degrees. 80% of the impact was on the driver's rear door, 20% on the driver's door. The side airbags did not deploy, this included a car equipped with side/curtain airbags. I had issues previously with the windows properly working and had all components minus the electrical system replaced on the driver's door and a passenger door. There were a few other oddities at times with the electric system of the jetta. Considering the force of the impact i suspect an electrical glitch with the sensors or some other problem that prevented the airbags from deploying. The damage was extensive enough that the car was totaled.
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