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We found the following complaints for VOLKSWAGEN JETTA (2012)

Read complaints for VOLKSWAGEN JETTA (2012)


The contact owned a 2012 volkswagen jetta. Another vehicle crashed into the front passenger side of the contact's vehicle. The air bags did not deploy. A police report was filed. The contact sustained injuries to the left foot, left knee, and left arm. The passenger sustained injuries to the chest, arms, and left leg that required medical attention. The vehicle was destroyed and towed. The vin was not included in nhtsa campaign number: 15v483000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 72,000. ..updated 05/23/17
In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
The airbag light will come on and off intermittently while driving. Airbag sensors are malfunctioning.
Got an error message that the passenger seat airbag on my car was staying off at all time.i took my car to the local vw dealer.they performed a diagnostic on my car and told me that the child set recognition unit (j706) is defective and need to be replaced.since my car is over three years old the warranty will not cover it.i would have to pay $633.79 to replace it.my brother has a vw tiguan and the same thing happened to his car.after doing some research online i found out that lots of vw owner were having the same issue.failure of the child set recognition unit.this is a major safety issue that needs to be investigated.vw should replace those defective units free of charge.
Airbag light came on and will not go off.prior this occurrence a warning light came on that indicated soot in my fuel tank.once that problem was solved after following instructions from user manual, then the airbag light came on and remains on.this occurred while i was driving on the freeway.
The contact owns a 2012 volkswagen jetta. The contact stated that the vehicle was involved in a front end collision. The air bags did not deploy. A police report was filed. The vehicle was operable and was driven to an independent mechanic for body repairs. The dealer and manufacturer were not contacted. There was one injury that required medical attention. The contact experienced severe pain in the knee, neck, and back areas. The failure mileage was approximately 129,000.
The vehicle was being backed out of a driveway into the roadway when the horn began to sound continuously and the airbag warning light illuminated.the vehicle needed to be turned off completely to stop the horn.subsequently, the horn sounds whenever the ignition is engaged sometimes stopping once the engine turns on, sometimes not.once started the vehicle is driveable but the airbag warning light is illuminated, the horn on the steering wheel is inoperable and the steering wheel controls are inoperable.the vehicle was taken to a volkswagen dealership and diagnosed with a faulty clock spring that requires replacement.the incident appears to be similar to that described in nhtsa investigation pe 15-010.
The contact owns a 2012 volkswagen jetta. The contact stated that while driving approximately 50 mph, the vehicle in front suddenly stopped without warning causing the contact to crash into the rear end of the vehicle. The air bags failed to deploy. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
The contact owned a 2012 volkswagen jetta. While driving approximately 45 mph, the contact's vehicle rear ended the preceding vehicle after it stopped abruptly. The air bags did not deploy. A police report was filed. The contact sustained head and neck injuries that required medical attention. The vehicle was destroyed and towed to a towing facility. The dealer was not contacted. The manufacturer was not notified of the failure. The vin was not included in nhtsa campaign number: 16v078000 (air bags). The approximate failure mileage was 125,000.
At approximately 425 miles, the vehicle airbag system is now malfunctioning (airbag system lights and error) out of nowhere requiring in depth diagnosis by the manufacturer.
I was turning a blind 90 degree corner on my private road going approx. 10-15 miles per hour when i collided with my roommate who was returning home. Unfortunately we were at the same place at the same time and couldn't see each other. My airbags deployed and when they did, the driver's airbag cover (where the vw logo is) on the center steering column, flapped open and over onto my left forearm like a super hot branding iron. The vw logo both seared into and cut into my arm. I will most likely be scarred for life. I feel that this metal vw logo in the center of the steering wheel is a dangerous situation waiting to happen.
"takata recall" "water pump" i got many recalls on my jetta gli 2012 . The last recall i got on the mail was on november ,2016 for the airbag control . After i dropped my car for the recall i picked it up same day . I noticed that the airbag light is on for the first time i haven't had any issues like this before . I returned back to the dealer and informed them , they said you have to leave it and we're sorry we didn't take care of that . I didn't have time to leave it there for one more day . Now they're asking me to pay for it around $992 ! i got all of the voicemail from the dealer they called me to apologize for the airbag light and asked me to come back to fix since it came up after i dropped it for the recall . Also , i have showed the quote for the water leaking to many auto care centers in houston . They told me that this kind of car with 2.0 engine has a problem with the water pump and they will never get involved whit this car because to many people with the same engine and car model had the same problem several times . My car only got 60k mile on it and never been into and accident it's been less than 5 years now since i purchased the car . I paid 28k dollars cash from the first day just because i trusted in vw. I have contacted vw of america , but they didn't help me with my case and asked me to pay for it .
When starting my 2012 vw jetta, the abs light, brake light, passenger air bag light come on on the dashboard along with a long beeping sound.the sound eventually stops but the lights stay on.vehicle is trying to run through diagnostics upon starting (vehicle is stationary but lights remain on while driving) when these lights come on.the brakes on the vehicle are fine and do not need to be serviced per mechanic and vw.personal mechanic along with authorized vw service pulled the following codes: 01130 abs operation not a plausible signal, 01317 control module, 01285 cluster, 01486 system function test failure.vehicle mileage is approximately 63k.abs module failure has been a known issue with these vehicles and there are tbs's and technical tips for troubleshooting as well as a recall for 2009-2010 jetta's.properly maintained vehicles should not require abs module replacements at 63k miles.was also told that by authorized vw service that this vehicle also has a leaky vacuum pump.total cost of repairs: $2,636 for replacement of abs module plus tax and $1,036 plus tax for replacement of the vacuum pump.neither of these parts should need to be replaced on this 2012 vw jetta with 63k miles.this is absurd.there should be a recall on these parts because, especially with the abs module, they are clearly defective.you will find many consumer complaints about the abs module on the web for this vehicle.
The key is getting stuck and can not be removed. Can not turn vehicle on or off because the key will not turn. The vehicle was stationary on a city street. The other problem is that the airbag light is continually on.
While in motion brakes were engaged to slow vehicle down.brakes "stuck" at top of motion and would not depress.had to pump and after putting vehicle in park and then drive again they would engage.used emergency brake to stop on way home.failure happens every 3 stops or so.
Takata recall, abs brake lite on in the dash. Received recall notice on steering column lock housing
Airbag light continues to stay on. I had an accident back in 2014 and the airbag never deployed.the steering column ignition switch locked and my key was stuck with the car still running on in a station place. I was trying to park the car and my ignition switch locked and would not moved and kept the key locked in it. I kept trying to move the jiggle the wheel and turn the key but it cause the key to break off in the ignition switch. I had to pair to get the ignition switch replaced and the key replaced. Also after that the horn stop working and i was told it was because the clock spring had to be replaced. I paid again to had the clock spring replaced however the horn now is going in an out. The horn will sound off one day and then for a couple of days it will not work. This happen only 2 weeks after getting the clock spring fixed. Also the horn is not loud it barely makes a noise. Now the sensor light is on for the engine andi was already told there's nothing wrong with the engine.
Car rear ended a white van and when crashed the airbags did not deploy. Car i question was driving around 30-40 mph. Airbag light did go off but actual airbags did not deploy. Crash happened on a city street while i
I went to passenger side of parked vehicle, opened door, and adjusted seat position backwards slightly. The next morning i started car and after several miles of driving , the solid (non-blinking) airbag light came on. I called 2 dealers in area who told me to bring it in immediately for a $900 to $1000 repair. I had fault diagnosed by professional as a passenger side curtain airbag fault to the igniter - short to ground. I will not pay for this repair which is obviously a defective part that should be recalled. My airbag system is now deactivated.
My airbag light came on for no apparent cause. I took it to the dealership and they replaced the clockspring cable and sent me on my way. I was charged over $400 for this. That same afternoon the light came on again and i took it back. After 2 weeks they still have my car and don't know what the problem is. I looked up information on your site and found that other jettas of my same year had this part under recall. But when i asked the guy at the garage he said my car was not on the recall list. So, i looked on your site again and saw that 2012 jettas were in fact included but it didn't appear that my specific vin number was included. How can this be possible? i am having the same trouble with the same part and don't feel i should have paid for this or any further repairs that may be pending. My question to you is, shouldn't my vin number be included in this recall?
Air bag light dont turn off.
As i went to change gears into reverse i heard a very hard thump, then into drive and the thump got louder and the whole engine shifted forward. Now it sounds as if everything ( motor ) is about to fall out the vehicle .
Takata recall. The contact owns a 2012 volkswagen jetta. The contact stated that the recall notice for nhtsa campaign number: 16v078000 (air bags) was received. The contact wanted to document concerns regarding the recall and the lack of parts available to repair the vehicle. The local dealer and the manufacturer were not notified. The vin was not available. The contact had not experienced a failure. *lnconsumer stated due to 2 children ages 3 and 6 months, the potential failure of safety airbags are concerning and should be corrected or replaced asap. No vin available updated 7/31/18
Car's fuse # 6 keeps blowing which controls the back lights that turns on at night, when fuse blows lights on back go out and cars behind you can't see you and may cause a collision where serious injury and death may result. I think this an engineering flaw where they connected the back lights to other modules in the car, so the short remains and car is not safe to drive at night fuse keeps blowing every time you put a new one in vw is not willing to look at the problem and give me a solution, the short is not in any of the lights on the back of the car, or inside the car, vw is refusing to give me the schematic diagram for that circuit so we can trace the problem, they insist on taking it to the dealer where it is going to be a very expensive fix to track down the short where it is an engineering flaw. Also the air bags warning lights come on intermittently, and seat belts warning lights come on and start chiming while you have seat belts on and properly fastened, do not know if seat belt or airbags are defective which is very unsafe in my opinion, and vw refuses to look at my problem without a hefty dealer charge. Please help
The clock spring in the steering wheel failed.also referred to as the steering column electronic control module.the failure illuminated the airbag warning light and all the steering wheel switches and horn stopped working.it was just over the 50,000 mi warranty so dealer would not repair.
The air bag sensor came on dash and also states air bag off for passenger side of car.
I was sold a brand new 2012 volkswagen jetta without a passenger airbag. Additionally, there were multiple other defects with the vehicle, and by definition, i was sold a lemon. I've tried bringing the vehicle back to the dealership on multiple occasions to repair the problems, and they have yet to be able to correct the issues. The dealership installed a new airbag which has malfunctioned on more than a few occasions, resulting in the airbag light coming on and causing faults in the terminals leading to the tail lights and shorts in the dashboard.
There was a recall a couple of years ago on my vehicle regarding the clockspring. Every time i made a left turn it would make a loud cracking noise, the sharper the turn the louder the sound. The airbag light appeared, the systems on the steering wheel don't work anymore including the horn. I have called vw to see if they'll fix it, i said it's related to the recall. They said it will cost ~$150 just to do the evaluation.
Airbag, brake, abs lights are on and stays on. 3 loud beeps when turning on the car. Received recall notification but my vin does not show recall when looked up which is also alarming. According to the vw dealer, this is a factory/ manufacturer defect (cheap parts from china and bad installation is what i told) but they cannot fix since vin is not showing up in their system. My entire airbag system is completely shut down as well as brake system. I am in a panic!!! but dealer will not fix factory defect and is charging $1700-$2200 to fix. This is alarming as well as unfair to consumers!!! this needs to be addressed!!! people could die because of this. And this is not an understatement! correct your your recall and vin tracking system and fix my car! thank you.
I was injured in a car accident in my 2012 vw jetta where the airbags should have been deployed but were not. People including police and insurance companies were surprised my air bags did not function. Looking further into the incident i found out via internet that there was a recall in 2016 for this problem. However, i was never notified (of the recall or problem) as the owner of this vehicle who purchased this new from a vw dealer. This occurred on the freeway when my car was coming to a complete stop for backed up traffic going under 10mph. I was rear ended by a vehicle going at least 35 mph - propelling me into the car several feet in front of me causing a 5 or 6 car pile up.
My airbag light came on a couple months ago. I don't have the money to fix it and the closest vw dealership is about 80miles from here. I don't know if this could be a recall defect or was it something that i did. I do have a child and i don't want anything to happen. I don't go out of town as it is due to my tires losing air and the airbag light being on.
The contact owns a 2012 volkswagen jetta. While depressing the horn, it failed to sound and the air bag warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the clock spring needed to be repaired. The mechanic informed the contact about nhtsa campaign number: 15v483000 (air bags). The contact called prestige imports volkswagen at 914-769-5100 (located at 44 pleasantville rd, pleasantville, ny 10570), but the vehicle was not diagnosed or repaired. The contact called the manufacturer, but did not get an answer. The vin was not included in the recall. The approximate failure mileage was 88,000.
Reverse lights on both driver and passenger side of vehicle are not working with 580 miles on the car and after 1 month of ownership.
The contact owns a 2012 volkswagen jetta. The contact stated that the epc warning light illuminated and the accelerator pedal failed to respond each time the failure recurred. The contact indicated that there was a drastic reduction in speed. The contact had to turn the vehicle on and off multiple times in order to reset the epc code. The vehicle was to be taken to a dealer for inspection and diagnosis. The manufacturer was notified of the failure. The failure mileage was unknown. The failure mileage was 92,000.
Miscommunication from computer to abs system causing the abs to engage when braking normally driving up to an intersection causing vehicle to not stop while pressing the brake.
The contact owns a 2012 volkswagen jetta. While driving 40 mph, the horn failed to sound when it was pressed. The failure occurred without warning. The vehicle was taken to a dealer (northtowne volkswagen, 6728 n oak trafficway, kansas city, mo 64118, (816) 436-2255) where it was diagnosed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was not available. The failure mileage was 73,400.
Head lights are on when temperature is cold. It happens every time and killing the battery. I believe the issue with light switch because when i unplug it at night from the car and re-plug the light switch in the morning, it all works without any issue.
Key gets stuck in ignition and i cannot turn off the engine
Leaving work i had started my car let the car idle down put it in drive and it slammed into gear after taking off the car shifted into 3rd gear and no higher after noticing this i pulled over put the car in park and tried shifting through the gears and it continued to slam into drive and reverse so i turned the vehicle off and started it back up at that point the mil was on and the service wrench was light up. Called me dealership they had the car towed to a volkswagen dealership upon their diagnoses they said it could be a wiring issue possible a transmission control module issue upon further investigation the transmission control module had been warrantied previously (as i am the second owner of the car).
Key stuck in ignition, unable to turn off engine only by releasing the clutch in first gear. Problem happens all the time but i have been able wiggle it out, however now its stuck for sure!
Both of the low-beam headlights stopped working as i was driving home on a unlit highway at night. The daytime running lights worked when i turned off the headlights, and the high-beam headlights worked when i tried using them. The next morning i replaced both low-beam headlights and they still do not work.
I'm still continuing to have problems with this var 2012 jetta volkswagen. Up in till recently it was fixed on a recall notice that displayed vehicle right roll even if placed in part and ignition turned off !! unfortunately it happened to my son during christmas 2019. What if there was a body in from that car. This car has been a nightmare and volkswagen usa knows it. I took it in and was addressed of new recall which relays the same savageness; it was fixed till when ?? [xxx] this caused about 1000-2000 dollars in damage after we had already fixed this bumperwith volkswagen.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Key stuck in ignition. After arriving home and parking after a normal drive, i was unable to turn key to off position with engine running. Had to stall engine with clutch to stop it. After 10 minutes of jiggling, tapping, twisting with no result, i found that holding the key in the start position and allowing it to snap back would free it up.this behavior continued without exception for two days until i could get it to the dealer. Diagnosis "ignition lock housing internally binding". They removed and replaced volkswagen part # c6-905-841 "steerlock" and the problem was resolved.this seems to be a very common problem with a variety of vw vehicles, with hundreds of reports in online forums.
Picked up the car from the dealer on 10/03/12 at 11:00 a.m.it was new---had 47 miles on the odometer.drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles.as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out.the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage.tried to put the car back into drive--the gear shift was stuck in reverse. I turned off the car and of course, could not start it again because the car was in reverse.the electrical panel on the dashboard continued to read that the car was in park.tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start.this is a very serious problem---the dealer and volkswagen claim it has been fixed by simply tightening a clasp on the transmission cable.why was the clasp loose?i maintain this is a design flaw.if i had been trying to make a u turn in traffic or park on the street the result could have been horrific..i am petrified to drive the car again and the dealership and volkswagen want to sweep this incident under the rug.please investigate and prevent this from happening to someone else.thank you
While my daughter was sitting at a stop light in a left hand turn lane, all of the dash lights began to flash. She thought if she turned the car off and restarted it, it would clear. She could not restart the car, the hazard lights would not turn on, the back doors would not unlock , the radio could not be turned off and it was pitch dark. Thank god, a man with a family pushed her car to out of the left hand turn lane and into a gas station parking lot across the street. Upon my husband and my arrival, we could not open the trunk either to allow the tow truck driver access to the tow hook. We leased this car due to its safety features of our college age daughter. Hazard lights should work regardless of what's going on with the vehicle. Had someone reared ended the vehicle due to no hazard lights, passengers in the back would not have been able to exit the vehicle. Or if it had caught fire to only way to exit would be through the two front doors. We were told by the vw dealer that it was a controller that went out and that he has never heard this happening before.i'm writing to vw to let them know that if this is true for all vw products, it is a design flaw that jeopardizes everyone that buys or leases one.
The contact owns a 2012 volkswagen jetta. When starting the vehicle, the epc warning light illuminated and the vehicle stalled when attempted to drive. The vehicle was towed to the dealer where the failure code was cleared for the abs fuse. In addition, while driving 60 mph, the brake light failed. The vehicle was taken to the dealer where it was diagnosed that the brake switch and brake booster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000.
Key gets stuck in ignition when turning off the engine.i had the ignition cylinder replaced by the the dealer two years ago and recently i've been experiencing the same problem all over again.this will be my 3rd ignition cylinder for the past 6 years if i get this fixed by the dealer.
The contact owns a 2012 volkswagen jetta sport wagon tdi. The contact stated that the vehicle abnormally accelerated.the failure was recurring. The vehicle was taken to a dealer, who advised thatthe cruise control switch and steering column computer chip needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not further repaired. The manufacturer was made aware of the problem. The approximately failure mileage was 7,281.
The contact owns a 2012 volkswagen jetta. The contact's key became stuck in the ignition switch while in the run position. The dealer was able to shut off the engine only by disconnecting four of the five fuel injectors. The dealer stated that they would need to destroy the trim and remove and replace the ignition lock and switch assembly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000.
The key gets stuck in the ignition switch when trying to turn the car off
I purchased a 2012 volkswagen in august 9, 2012.one week later after purchase, the car stopped in the middle of driving with no warning.i called hertz car sales where i purchased the car and to no avail the problem did not get resolved.i then noticed that the horn works at time and then doesn't work.i really shouldn't have to explain what a safety hazard the car can be if you can't alert another driver with your horn.i then did some research and found out that volkswagen did a recall for the 2011 model but did not include the 2012 model which is obvious that the same problem exist.i called volkswagen and found out that my car wasmanufactured 2/2012.if the same part was used in my car which is showing the exact same malfunctioned parts that were recalled in 2011.it is more than likely that the earlier 2012 models had the same problem as the 2011 problem.i used this car to get myself and my son back and forth to dr.'s appointments, school and other daily errands.i consider the car to be a hazard with the horn malfunctioning and the car stopping i the middle of driving.
I was on an approximately 6 hour road trip. Approximately 100 miles from my home, my 2012 volkswagen jetta tdi was being driven at approximately 70 mph on the highway. The glow plug light on the instrument cluster began flashing. Vehicle then went into "limp mode", slowing to approximately 45 mph on thehighway. I was able to make it to the next exit off the highway, and come to a stop at the off ramp stop sign. The vehicle then stalled, and would not restart. This left my wife and i stranded 100 miles from home. Vehicle was towed back to the dealership, where the vehicle was purchased. Mechanic at dealership stated the high pressure fuel pump "exploded", sending metal shards throughout the vehicle's fuel system. Dealership states this may be caused by "contaminated fuel". A small amount of online research revealed this is a common problem with volkswagen tdi engines.
After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances.the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg.the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green).about 2-3 seconds after acceleration begins the engine stalls and must be restarted.the engine just cuts out during acceleration.
The contact owns a 2012 volkswagen jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into park and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contactā€™s place of employment. The contact reached out to a representative on at the volkswagen website and was informed that the vin was not under recall. The contact referenced nhtsa campaign number: 19v615000 (electrical system, steering) as a possible solution to the failure however, the vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
I recently bought this 2012 jetta and the horn does not work. It does not sound when you lock the doors or hit the panic button on the key pad. There was a recall on some models for the horn, but mine doesn't seem to be included in on that recall.
Approached a red light - was 2nd car from light.just as i stopped the light changed to green and when i stepped on the gas to go the car cut off.this happened again about 5 days later and then today i was going slowly through a shopping complex parking lot and the engine cut off again.i had my car in for an oil change a few days after the 2nd incident and had them check it out but was told everything was ok.i was told about 8 or 9 mos ago there was a recall on the ecm and the dealer checked it out and assured me all was ok just like they assured me there was nothing wrong when they checked it out after the call stalled out on me.
The contact owns a 2012 volkswagen jetta. When the horn was activated, it failed to operate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
On several occasions the key is stuck in the on position and i have difficulty turning off the engine. This obviously occurs when stationary since i am turning the vehicle off.
The key locks in the ignition while the car is running and in park, will not disengage to turn the car off (steering wheel not locked). I was unable to turn my car off.this first occurred while i was parked in a parking lot (no danger). After the dealership forced the key, i had to pull over to the shoulder on a highway for a flat tire and was unable to turn the car off. I could not change the tire safely and could not get the car towed as i could not turn the engine off. I had to sit at the side of a highway until my car stalled from running out of gas, until i could safely have the car towed.no locksmith was able to correct the ignition lock, as it is an electronic lock in the key housing. I see multiple complaints listed with nhtsa regarding the same issue with vw cars, and many specifically for jettas, and 2012 jettas.
Key gets stuck in ignition and i cannot turn off the engine.
My 2012 jetta with dsg automatic 6 speed transmission would have an issue of every 30-50 miles, the service wrench would pop on + cel at times.the code came up p0106.after checking with dealer, they cleared code under warranty many times and could not come up with the solution.after warranty went this was happening frequently.took it into the dealer +-7 times til we, sort of, found the issue at hand.the main issue is when the wrench/cel would pop up, the transmission would start to shift extremely rough up and down until it simply, went away.....very confusing and frustrating to say the least.also, when on, i would get a rich smell of fuel.was told by dealer/vw that when this combo occurs, the engine reads a different fuel load to compensate for the "air" getting in.this happened for +-20,000 miles.grateful car is running great now.....they cleaned the throttle body a few times + tightened intake manifold to factory specs, and the issue still came back after +-400 miles.finally, they did a "wiggle test" on the map sensor.then recommended i replace the map sensor.after reading online with people in similar issues, it appears you simply need to keep this sensor clean.after that diagnostic, they wanted to charge +-$125 to replace the sensor.i refuted.since they did the test back in early september, i have had 0 issues with the car.i have contacted my local vw rep and the dealer to follow-up monthly.where the sensor is located, it is susceptible to getting dirty.which will then throw off the engine codes for no reason.i am thankful this is solved, for now.i have read many "p0106"ers with the same issue with jetta's n passat's from 2010-2013 with the dsg auto transmission.
Key gets stuck in ignition when turning off the engine.the key wont move or turn off the engine no matter what i do, and i am not able to turn the car off!!i tried for over an hour and finally had to drive to dealer - they werent able to get the key to turn off the engine either and had to pop the hood and pull wires.
Key gets stuck in the ignition when turning off the engine.
Purchased 2012 vw jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while i was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring i had to have wiper motor replaced at my cost $600.00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? is this car even safe to drive my grandchildren in? i am not feelin comfortable with it. Presently as i am writing this my car has been running for 18 hours. Ignition stuck friday eve- service dept not open on sat. When i called friday eve basically i was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say i am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time i was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until i can figure out a plan. Loved my vw-past tense. After going online i see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager"
Car wont start after you shut it off. Replaced the battery twice and the alternator three times in three days.no charge from the alternator to the battery. Had it tested the battery is good but still showing a bad alternator.replaced all the fuses as well.diagnostic is telling us nothing except the alternator isn't charging the battery. Car has been sitting for two weeks because i'm tired of paying people to look at the car and cant figure out whats wrong with it. I'm afraid to let my daughter drive it because she is pregnant and i don't want her stranded on the road or the car cut off on the highway and she get seriously hurt.
Key stuck on the on position and not able to turn key, to turn car off.
Key is stuck in ignition when car is parked, car will not turn off.
Unable to turn key to turn off ignition. Car is in the volkswagen service center for the three weeks for repair.
The car stalls when idling for example at red lights, drive through, stop signs with no explanation. The car stalls and then it'll start back up no problem like nothing happened, it gives no lights or codes making the problem undetectable i have taken it to multiple mechanics who are unable to find the problem due to it not throwing codes when it happens.
The horn on this vehicle becomes unresponsive at times. When it does work, the horn tone is very low and is difficult to hear. This could be a safety issue. It also concerns me since an operational horn is needed to pass the state safety inspection. I have not taken it to the dealership yet for repair, but a quick internet search, i have confirmed this is far too common problem on newer model jetta's.
Upon returning home on sunday 12/21 at 3 pm, smoke was coming from our garage. We opened the garage door to discovery my car on fire and a garage full of smoke. We called 911 and requested fire assistance. We then proceeded to extinguish the fire using 5 commercial size fire extinguishers.the fire department arrived and extinguished the flames and dragged the car from the garage.the car had not been driven for approximately 18 hours.
For this year of jetta the doors lock around 10 miles an hour. Mine does not lock. The doors will keep attempting to lock with no success. If you go on a long trip and slow down to the 10 mph range they will try to lock again. The door also does not lock when you push button. You must keep pressing it until it finally locks.
I own a 2012, jetta, tdi. The dealer had to change the horn.the dealership advised me that they change so many of these defective horns that they stock them. As a law enforcement officer i feel this is a safety issue. It makes me wonder now if there other life-threatening problems with the vehicle they haven't bothered to fix. I see countless vw's with taillights out as i patrol. I can't believe vw is putting their customers in danger with a known common problems.
When my car is on, i cannot turn the key in the ignition to turn the car off.i was told this is an extremely common problem in jettas.the car is just under 5 years old, less than 80,000 miles on it.i've learned that vw knows about the problems, but won't recall to fix the problems that happen in so many jettas.it is no coincidence, and vw should be responsible.
2012 volkswagen jetta.consumer writes in regards to key stuck in the ignition.the consumer stated the vehicle could not be turned off. A mechanic un-plugged a wire.the vehicle had to be towed to the dealer.
Key gets stuck in ignition when turning off the engine
The contact owns a 2012 volkswagen jetta. While driving approximately 65 mph, the electronic power control warning indicator illuminated and the vehicle lost acceleration. The contact merged the vehicle to the road shoulder to a complete stop. The engine was turned off and then restarted. The contact stated that the vehicle had been experiencing the failure for approximately six months. The vehicle was taken to an independent mechanic (wallen auto ii in michigan city, indiana) for diagnostic testing and the accelerator pedal was replaced twice, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
Car ignition will not turn off. Was told by a dealership that it was the steering column lock and sheer bolts would need to be replaced.
The contact owns a 2012 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering) however, the part to do the recall repair was unavailable.the contact called to volkswagen of olympia ( 2107 cooper point rd sw, olympia, wa 98502; (360) 515-3349) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Oxygen sensor code comes up, then all lights coming on, when vehicle is in motion.this car had a carfax sheet statingno problem and repairs done by micheal automotive in fresno ca.no recall ever mentioned, now a young mans first car , nothing but problems, only picked up because car faxstated it had no problems, now a safty concern.
Engine light and ecm (engine control malfunction) light both come on.have taken this new car in 6 times in 2 years, and the lights are on, yet again.after vw replaced sensors (four times), and wiring (module), and harness....all under warranty, this is still a problem.and i do not know if it is a safety defect or not.i want to know that before a crash, fire, or fatality happens.please....if this is happening to your vehicle, make it known to this site.thanks.
Key gets stuck in ignition and cannot be removed. Vehicle is in park. Steering wheel is not locked at this point. Engine can be turned off, but key cannot be removed. Volkswagen has replaced ignition lock cylinder but problem reappears.
Ignition key will not turn off after starting car. Have to jiggle and tap on key to eventually get key to turn to the off position. Once out of ten times the key may turn off normally. I have tried moving the steering wheel back and forth while turning key off. I've also tried moving the gear shifter to see if the lock is preventing the key from turning. Nothing really seems to work. Then for no reason at all i you will be able to turn it off. Seems like the tumblers get out of line or something. Car is parked on flat level driveway when this happens.
I was driving at about 45 miles an hour and the vehicle suddenly lost power steering and all power. Without power steering it was difficult to get all the way over to the side of the road. The vehicle was towed by roadside assistance and to the nearest vw dealership who evaluated the problem. The dealership indicated that the main fuse had melted and blown out the entire fuse box and the alternator cable had melted. The repair invoice indicates: "found alternator cable at fuse box melted, replaced fuse panel, alternator cable and fuse on front of fuse panel. Replaced wiring harness. Tested battery and charging system and road tested car. "i believe this is a fire hazard.
The contact owns a 2012 volkswagen jetta. The contact stated that the horn and security system did not function when attempting to lock the vehicle. The failure occurred without warning. The vehicle was not diagnosed or repaired. The contact attempted to replace the sparks plugs on four different occasions, but the failure recurred. The manufacturer was not made aware of the issue. The failure mileage was 69,868.
Key keeps getting stuck in the cars ignition while the vehicle is on.can not turn all way back to shut it off.it has gotten to the point where i have just not use the car, afraid will not be able to turn it off.
The ignition switch is becoming increasingly difficult to turn off and remove the key from. I've done my research and have found a community of other vw owners experiencing similar issues with the vw models (many jettas like mine). The vehicle is safely parked, etc, and the key must be turned so hard that it feels like one could break/damage the key in the ignition switch before it releases.
Key ignition failure. Key gets stuck in ignition when turning off engine. Vehicle wont turn off and key wont come out of ignition.
Key gets stuck in ignition when turning off the engine.
Ignition locks up preventing key from being released or engine turning off. After inspection vw can find no fault by driver, but not covered under warranty. Required ignition parts replacement.
Like the recall on 2011 jetta horn the2012 jetta horn have the same issue. While driving through a parking lot was hit by a driver backing up and vould not warn the driver due to ahorn that does not work. Today i was almost sandwiched between a semi-truck and a car moving into my lane. Luckily for me and thekid the driver in the car got back in their own lane.it appears the trunk light does not work either.this is the second time the horn and trunk light stopped working,last time it fixed it's self this time it seems to need help to resolve the problem. Horn clicks no sound, no alarm warning sounds.
While pulling into intersection, ignition quit. Tow truck driver restarted vehicle. Dealer found fault with electronic ignition. Replaced ignition switch.
The key becomes difficult to remove or stuck in the steering column. This was identified on my 2012 vw jetta in 2015 at 81k miles and recommended to be replaced by a vw dealership. At the time, i was unable afford the replacement cost. This has happen throughout my time owning the car (typically in the warmer months). I experience the issue where the key became stuck yesterday. When i got home yesterday i received a letter from vw stating that this is a known-issue and that they are extending the warranty coverage to 10 years or 100km miles to cover this issue. My car has 130k miles on it now and i just spoke with vw and highlighted that a vw dealership identified the issue in september 2015 (81k miles) when the car would have been covered under this extended warranty. They told me because i chose not to pay for the repair then, there was nothing they could do now. This is extremely frustrating. Vw did not just decide this month that this was an issue and should pay for these repairs as the extended warranty doesn't do enough as many cars are probably well beyond it.
While in motion brakes were engaged to slow vehicle down.brakes "stuck" at top of motion and would not depress.had to pump and after putting vehicle in park and then drive again they would engage.used emergency brake to stop on way home.failure happens every 3 stops or so.
Key gets stuck in ignition when turning off the engine. P
The contact owns a 2012 volkswagen jetta. The contact stated that while driving at various speeds, the horn failed to function. The contact stated that the horn functioned intermittently.the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
The key gets stuck in the ignition. The car won't turn off and keeps running. I looked it up and found several vw jetta's with the same problem. It should be recalled by vw. It is a safety concern and seems to be common. I ordered the part on line and was told of a national shortage., the car is stuck in the driveway.
I was neither able to turn off my car, nor to remove the key from the ignition. With the key in the ignition, it is not possible to lock the car from the outside. Leaving an unlocked, running car just to be able to procure the spare key in the hopes that the car could at least be locked by utilizing the second key are significant safety risks. Furthermore, this incident happened late on a weekend night, nowhere near the spare key, rendering me incapable of taking the car to a dealership within a reasonable time, forcing me to leave an unlocked car running for many hours. Running eventually out of options to stay with the car, the key broke off in a last desperate attempt to turn off the car. Living in a major city with many unsafe neighborhoods underlines the importance of being able to start and turn off a vehicle when needed, as well as to lock the vehicle to keep its passengersand contents safe at all times.
Key gets stuck in ignition when turning off the engine.key will not turn off engine and key can not be removed.this occurs when the car is parked and i try to turn off the engine.
I was sold a brand new 2012 volkswagen jetta without a passenger airbag. Additionally, there were multiple other defects with the vehicle, and by definition, i was sold a lemon. I've tried bringing the vehicle back to the dealership on multiple occasions to repair the problems, and they have yet to be able to correct the issues. The dealership installed a new airbag which has malfunctioned on more than a few occasions, resulting in the airbag light coming on and causing faults in the terminals leading to the tail lights and shorts in the dashboard.
Car ran hot first time air conditioning got hot car was going any faster with smoke from engine. No indicator at all car was running hot. Dealership stated the block mess up. Adjuster came stated theromast which not cover warranty for my car. Why was i never aware my car hadthese issues
When i drove home at 7pm on wednesday, i stopped the car and shifted to park. But i couldn't turn the key off from ignition. The key was just locked in the on position and the engine just kept running. I drove around and tried it again. But i still couldn't shut the engine. I called the police officer and my insurance company, but none of them can help me with this situation. The engine kept running for an hour and almost 40 minutes until i accidentally turned it off. I was calling my friend and tried it again, after almost two hours it stopped.
While driving home after a snowstorm, my wipers suddenly stopped working.because of it, i could not clean my windshield and had to keep pulling over and pouring windshield washer fluid down my front window so that i could see.it is very dangerous in maine in the winter time to have this happen as we often encounter wet/snowy roads and you must depend on your windshield wipers and fluid system to work properly and keep your windshield clear. I took my carinto the vw dealer (o connors in augusta maine). .they determined there was no power coming out of the wiper switch to the pump. First they replaced the wiper/washer switch which did not fix the problem.then they had it for another full day and determined the "body control module" was not working. They had to order the part. It cost $1041 dollars to replace the module, part # 5co-937-087-e-z09 control unit.when i finally picked it up i was told that 5 other vw owners had their cars in for the same exact problem that week.one owner was standing there in the customer service area and he told me the same thing happened to his 2013 jetta.the shop rep said they were seeing a lot of these since the cold weather set in. My car is in excellent condition and was only 20 months old when this happened.there has got to be a major defect for this many new cars to have this happen to them.i wish you would investigate.
The horn which is attached to auto security system stopped working initially when coming in contact with heavy snow fall after moving to indiana from florida after the summer weather arrived it worked for a short time ass soon as the weather and rainfall changed the horn no longer worked, the water dispenser/washer for the wipers stopped working will no longer dispense anything. My vehicle was in use when the issues were noticed, it is driven daily and within a short amount of time it became noticeable that the weather was causing possible a shortage so that the horn or water dispenser refused to cooperate
The contact owns a 2012 volkswagen jetta. The contact stated that while attempting to start the vehicle, the ignition key ceased in the ignition switch and the vehicle failed to start immediately. Also, while driving the steering wheel locked and failed to turn. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The approximate failure mileage was 125,000
Hello,purchased a vw jetta se on 7/20/12 and almost 1 month after the purchase i was driving on a local highway at apx. 50 mph around 5:30pm when car headlights blinked and car died (stalled). Attempted to re-start a car without any success. Since vw dealer was closed already - called a local auto shop and they towed a car to a shop to find an issue. Mechanic could not see anything obvious so he re-set a computer in my car and he was able to start it. Drove home. Later in the evening - drove to pick-up some food and on the way home (inside a development) - while making a left turn at apx. 15-18 mph - pressed brakes and realized i had none and at the same time car stalled and since it was raining and i was already slightly turning left - car slid in the direction on my turn and right rear tire hit the curb, tire fall off, car hit a street sign and an electric pool (both fell to the ground) and brought me to a complete stop on the grass. Police was contacted and a car was towed to a nearest body shop. Filing a complaint with vw - will see what they have to say.
"key gets stuck in ignition and i cannot turn off the engine."
Key gets stuck in ignition when turning off the engine. The key will not go into the back (off) position, so the car remains running.this is apparently a known problem according to the dealership, so it should be a covered repair under a recall.this is not an inexpensive fix.
The vehicle was being backed out of a driveway into the roadway when the horn began to sound continuously and the airbag warning light illuminated.the vehicle needed to be turned off completely to stop the horn.subsequently, the horn sounds whenever the ignition is engaged sometimes stopping once the engine turns on, sometimes not.once started the vehicle is driveable but the airbag warning light is illuminated, the horn on the steering wheel is inoperable and the steering wheel controls are inoperable.the vehicle was taken to a volkswagen dealership and diagnosed with a faulty clock spring that requires replacement.the incident appears to be similar to that described in nhtsa investigation pe 15-010.
Key gets stuck in ignition when turning off the engine.
The contact owns a 2012 volkswagen jetta. The contact received a recall notice for nhtsa campaign number: 19v615000(electrical system). After contacting heritage volkswagen parkville (9215 harford rd, parkville, md), the contact was informed that parts were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 volkswagen jetta. While the vehicle was stationary and while driving various speeds, the horn became inoperative in cold climates. In addition, the windshield wipers failed. Furthermore, the ignition key became stuck in the ignition on several occasions. An independent repaired the ignition. A dealer was not made aware of the failures. The manufacturer was made aware of the ignition failure. The failure mileage was approximately 65,000.
Key gets stuck in ignition when turning off the engine.
The airbag light will come on and off intermittently while driving. Airbag sensors are malfunctioning.
On several occasions the ignition will not turn off.the key is stuck in the on position and can not be removed.on one occasion it took over 7 minutes to remove the key.this may not seem like a long time, but sit in your car after parking then time 7 minutes and you'll see how frustrating this is!
Drove the vehicle home from work friday 1/13, weather was below freezing causing ice build up.parked the vehicle in my garage ~45 degrees.ice began melt, and when trying to start the vehicle saturday afternoon it turned 1/4 turn and the engine stopped.my assumption is that the engine inhaled water causing a hydro-lock, i continued to try to start the vehicle a total 5 times (it turned over once and ran extremely rough and died once).the last time trying to start the vehicle i smelled smoke, i popped the hood to find the starter and wiring on fire.i was able to extinguish the fire relatively quickly, considering the vehicle was parked in my garage attached to my house this could have extremely catastrophic if i wouldn't have been able to get the fire out.*** this is the second time for the hard / no start problem, this one however resulted in the fire.volkswagen will not follow the below tsb since the vehicle started after wiring and starter replacement.issue mirrors tsb # 21 11 06 / 2025464,which includes engine will not turn over, "dead battery" starter action (due to hydraulic resistance in cylinder), and starter/electrical fires (due to starter overheating during attempts to start locked engine).
Ignition lock/switch stuck in "on" position. Unable to turn off engine or remove key.safety and security risk being unable to secure vehicle or turn off engine.
Key gets stuck in ignition when turning off the engine.
The contact owns a 2012 volkswagen jetta. While driving 70 mph, the vehicle stalled without warning. The contact was able to successfully move the vehicle off the highway by shifting into neutral. The dealer was unable to duplicate or diagnose the failure. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 10,000.
Vehicle has 38,000 miles, we're the original owner, horn became intermittent, then stopped working. We took it to the vw dealer in brandon, fl. They said there's a recall about to be announced in november that will cover the horn, and the potential for an airbag earning light. We're left with major safety hazard with not having a horn. The dealership said it would cost over $2000.00 to fix, they won't have the parts until the recall is sent. This can't be right and feel we're being put at risk while they figure out what they want to do.
Car's fuse # 6 keeps blowing which controls the back lights that turns on at night, when fuse blows lights on back go out and cars behind you can't see you and may cause a collision where serious injury and death may result. I think this an engineering flaw where they connected the back lights to other modules in the car, so the short remains and car is not safe to drive at night fuse keeps blowing every time you put a new one in vw is not willing to look at the problem and give me a solution, the short is not in any of the lights on the back of the car, or inside the car, vw is refusing to give me the schematic diagram for that circuit so we can trace the problem, they insist on taking it to the dealer where it is going to be a very expensive fix to track down the short where it is an engineering flaw. Also the air bags warning lights come on intermittently, and seat belts warning lights come on and start chiming while you have seat belts on and properly fastened, do not know if seat belt or airbags are defective which is very unsafe in my opinion, and vw refuses to look at my problem without a hefty dealer charge. Please help
The contact owns a 2012 volkswagen jetta. While at a complete stop on an incline, the brake pedal was depressed and there was a two second delayed response. The vehicle was equipped with an electronic hill start assistance feature. The failure recurred numerous times. On a separate occasion, the unoccupied vehicle was parked on a slight incline and the vehicle rolled with the emergency brake engaged. The vehicle crashed into a tree. Failure recurred numerous times. The vehicle was taken to the dealer who stated that the vehicle operated as designed. The manufacturer was notified of the failure. The approximate failure mileage was 9,000.
The ignition won't turn off, can't shut it down.i was able to turnit off by applying pressure on the key and tapping the end of the key with pliers.i found this solution on the internet from other jetta owners.volkswagen knows about this common issue and refuses to do a recall on the ignition switch which costs hundreds of dollar to owners.
The key for my jetta will not come out of the ignition. This is a recurring problem in many volkswagens and presents a safety risk if i am not able to turn off my car. This happens every single time i try to turn off my car.
The key will not come out of the ignition. We have tried everything possible and vw said this is a known issue but wont recall and have to pay 1000+ to fix. What if something happened with myself or kids in the car and needed to get the keys out!
Unable to turn vehicle engine off.ignition switch is stuck in the run position and will not turn to off position without breaking key off in the ignition. Dealership stated that it is a known problem but vehicle was out of warranty and repair cost over 700.00 which may only work for a year or 2. Then would start having the same issue once again.
Key will not turn to shut engine off , turn key forward like starting car , then release key so it springs back and remove key.defect, could not shut car off while pumping gas, had to wait till i was home to lookup on internet how to turn key off.
Key stuck in on or off position - can't turncar off. Can't turn it on.please look at the complaints under unknown/other - there are 38 other complaints about the key getting stuck in the ignition in either the on or off position. People don't realize it falls under electrical.i can't turn my car on half the time and can't turn it off other times.the key is just stuck in the ignition switch and nothing i do will make it move.it's just been towed to the shop for the last time! vw knows about this, the dealers know about this.it's dangerous!what am i supposed to do when i come out of a mall in the dark and my key won't turn in the lock? or when i go to park somewhere and the car won't turn off in the 92-degree heat. I am a single woman and this is extrememly dangerous. Imagine if ther are children in the car and you can't turn it off? i've tried everything everyone else has tried and now i'm going to trade the car in. But someoe needs to do something about this. The dealer (and multiple websites) say it's the ignition cylinder and very common with these cars.dealers want $600 and up to fix it. And some people have replaced theirs more than once. This has been going on for nearly a year with my car.my car only has 70,000 miles on it. There are others with even fewer miles. Why is no one paying attention to this???read the complaints under unknown/other - this is a very very common complaint with these vehicles and very dangerous.where is the recall?????
Engine light comes on and off from time to time at random times.it comes on and off when driving and when parked.
I was unable to turn the car off. The key were stuck in the ignition in the on position and would not come out or go to the off position. I was at my destination when i tried to turn the car off.
Front driver side door will intermittently fail to lock and/or unlock with key fob or lock/unlock buttons in the cabin (began approx 6/20/2018 at approx 43,000 miles). Must use the key in exterior key hole to manually lock or unlock, but while key is in the ignition it is impossible to lock the door manually as there is no manual lock switch only power lock switch. Every time any door is unlocked and the driver goes from 0mph past about 10mph the car automatically tries to lock but fails. This is a safety hazard form carjacking, as there is no way to manually lock the doors from inside the cabin.at approx 46,400 miles (11/8/2018) the front passenger door experienced similar issues. It will intermittently fail to lock with key fob or lock/unlock buttons in the cabin, and the car will attempt to autolock the door after 10mph. The only way to lock the door manually is to open to door and use the emergency lock switch inside the door jam. This too is a safety hazard as there is no way to lock manually from inside the vehicle.an obd scan shows both driver and passenger door lock failures. Sometimes the locks will go weeks of time fully functional, but one or the other will eventually start failing again. This is likely due to a bad lock actuator, either a dead spot in the actuator's motor or poor soldering or connection due to poor design/manufacturing. Sometimes the driver can hear the actuator struggling sounding like a squeal from the actuator's location.
Key gets stuck in ignition when turning off the engine. (car in park, stationary.)must turn key back and forth several times to remove. Ongoing since early august.
When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.
Vehicle will not turn off. Key gets stuck in ignition switch and you cannot turn off vehicle or remove key. Dealer says this is common and once it starts happening, you cannot turn off the engine routinely. To finally turn it off, you have to use tremendous force and if that doesn't work, drive the vehicle around for a bit and then try again.
The first time my radio caught on fire, it was the summer of 2014. My car was parked in a parking lot while i was at work. When i entered the car to drive home, i turned started the vehicle and there was a extremely loud sound, much like an explosion. The middle dash where the radio is located began pouring smoke. After the incident, i contacted the dealership, who "fixed" the problem (they replaced the stock radio for another vw stock radio). Spring of 2015, the same exact thing happened. My car was parked at work, i started the car and the radio began pouring smoke. I again, had the issue "fixed" by the dealership. August 2015, again this happened and september 2015 again. When i insisted that vw must further investigate the underlying issue, they claimed to have fixed the problem after the august 2015 incident. With this incident not only did the radio burn out, my battery was drained out. The explanation i was given was that the power line to the radio was not shutting off, therefore the radio was overheating and the battery was being drained. With this particular incident, i received my car back on a monday and the radio again caught fire and burned out on the friday of that same week.
Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500.00 to fix and i chose to live with the issue...now i received a letter to get reimbursed for the cost when i did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and i would have to pay for it. This to me is not correct. I brought this issue up many times before the car went over the 100,000 and they claimed it was because the car was old...i would like someone to look into this and get back to me so i can have this issue fixed.
My vw jetta from 2012 has issues with the horn not working properly when there a heavy rain and humidity. When driving in the rain the horn becomes extremely low or won't work at all. Have been to the vw service center and gotten this replaced. The issue persists. This is not safe when having to alert a driver or pedestrian.
Key binds in ignition when turning vehicle off.this had been an ongoing issue.key needs to be jiggled to turn ignition switch back to get key out.at times it takes a few seconds to remove key, which is not good in case car needs to be turned off and exited quickly.
Key got stuck in the ignition with motor running. Could not turn to "off" position. Although i could kill the motor by releasing the clutch (manual transmission), i still could not turn the key off and, therefore, would have to just let the battery die after many hours of sitting there with the key on. I could not leave the vehicle unattended as anyone could have gotten in, started it right up, and left with it. Did a google search and found that opinion placed the blame on a faulty ignition switch. Also discovered many others with this exact same problem who had to have their ignition switches replaced, so this is a known problem with volkswagen.
The vehicle was stationary on an incline suburban city street. The key was unable to be removed from the ignition after driving and placing gear in the park position. I was able to remove it after i put the vehicle in the neutral gear position. However, this presented a hazard and caused an accident as the vehicle rolled backward and side swiped a stationary vehicle. This has happened several times.
Ignition key got stuck into ignition switch making unable to turn the car off, this is the second time this happen, the first time dealer replace the switch charging over 500.00 dollars worked good for a while and then the key started to feel like a bump when turning the key off again untill get completely stuck for second time in about 3 years span, contacted dealer and the customer service deny any wrong doing even though she said is a common issue, obviously they know about the issue.
Key sticks in the ignition, will not disengage to turn the car off.this seems to be a issue that i am finding.i tried parking in a flat surface, in the driveway and no luck.this started a month ago with sticking, but the last few days have been worse.shifting does not help the problem.
The contact owns a 2012 volkswagen jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the failure was not diagnosed. In addition, the contact stated that the headlights became inoperable intermittently without warning. The contact also mentioned that the front driver seat independently readjusted and the steering wheel shook violently when the vehicle was driven. The vehicle was taken to the dealer and an independent mechanic where it was diagnosed that the purge valve and the steering rack failed and needed to be replaced. The vehicle had not been repaired. The failure mileage was 66,000.
Reverse lights on both driver and passenger side of vehicle are not working with 580 miles on the car and after 1 month of ownership.
Cpsc:i1340048a. 2012 volkswagen. Consumer stated that vw made a software change to the car which caused it to race dangerously when the brake was released or put in first gear. *ln
I had taken my vehicle to a new vw in el cajon, where i had a new issues pop up with my a/c. My a/c was not blowing as cold as it should have been. When driving i would notice my a/c go from cold to warm a lot. It would randomly do it all throughout the day, i was never getting constant cold air. I brought it in and notified the dealership of the issue and even pointed out a wire that seemed to me to be a odd because wire was showing, they told me don't worry we will take care of this issue. They did not do so they told me that they could not duplicate the issue and said everything was normal, even though i knew it was not because i was the one experiencing this issue. It seemed to me once again they did little as they could to actually help me and get this they supposedly did another multipoint inspection and did not say anything about my tires, something vw kearny mesa said to be cupped and feathered, but yet they did not catch this.
The car will not turn off. The ignition switch will not allow the key to be turned into the off position and it continues to run. The key cannot be removed. The vehicle is stationary and in park.
The horn has not been working since november 2015. There is a recall on the air bag in the horn.
Airbag light continues to stay on. I had an accident back in 2014 and the airbag never deployed.the steering column ignition switch locked and my key was stuck with the car still running on in a station place. I was trying to park the car and my ignition switch locked and would not moved and kept the key locked in it. I kept trying to move the jiggle the wheel and turn the key but it cause the key to break off in the ignition switch. I had to pair to get the ignition switch replaced and the key replaced. Also after that the horn stop working and i was told it was because the clock spring had to be replaced. I paid again to had the clock spring replaced however the horn now is going in an out. The horn will sound off one day and then for a couple of days it will not work. This happen only 2 weeks after getting the clock spring fixed. Also the horn is not loud it barely makes a noise. Now the sensor light is on for the engine andi was already told there's nothing wrong with the engine.
Key gets stuck in ignition and vehicle keeps running. Takes several minutes before the key is able to be removed with additional pressure and tapping on the key and ignition. Seems to be a common complaint and a recall or campaign should be issued by vw
Driver side bulb keeps burning out. Was replaced by dealer with oem parts, but it keeps burning out every month. The daylight running light on the driver side does not work. They keep replacing it and it keeps burning out. I see many other jetta's like mine with the same problem on the road.
Key gets stuck in ignition and i cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time i park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.
I took my jetta to get an oil change and the mechanic went to move my car in the bay and could not get it turned off.i had to have it moved to a volkswagen dealer to what i thought was a faulty ignition and volkswagen said a bad steering lock.
Cannot shut engine off. Cannot remove ignition key.
2012 jetta tdi. Horn intermittent and about the same time my moon roof stopped working.as a military member stationed near seoul, south korea, i was in heavy traffic and someone pulled out in front of me even though i was a low speed i still had to smash on the brakes causing the anti-skid system to work. As soon as they pulled out in front of me i was pressing the horn and nothing happened.i believe this is a major safety defect with many people having issues with faulty horns/wiring, especially for a car with less than 50k miles on it. (conveniently out of warranty). I am aware of the recall on the horn for the 2011 models, obviously they didn't resolve the problem when building the 2012 model.in seoul i feel the need to use my horn daily as there are over 150 accidents a day just in the seoul area. This is a major safety issue and should be covered by vw.
The contact owns a 2012 volkswagen jetta. The contact received a recall notice for nhtsa campaign number: 19v615000(electrical system, steering). The contact had not notified the dealer and manufacturer of the recall notice. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 volkswagen jetta. While driving 40 mph, the horn failed to sound when it was pressed. The failure occurred without warning. The vehicle was taken to a dealer (northtowne volkswagen, 6728 n oak trafficway, kansas city, mo 64118, (816) 436-2255) where it was diagnosed that the horn needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was not available. The failure mileage was 73,400.
The contact owns a 2012 volkswagen jetta. While the vehicle was stationary and while driving various speeds, the horn became inoperative in cold climates. In addition, the windshield wipers failed. Furthermore, the ignition key became stuck in the ignition on several occasions. An independent repaired the ignition. A dealer was not made aware of the failures. The manufacturer was made aware of the ignition failure. The failure mileage was approximately 65,000.
The contact owns a 2012 volkswagen jetta. While driving at an unknown speed, another vehicle veered into the contact's lane. The horn malfunctioned and failed to alert the other person. As a result, the other vehicle crashed into the driver side of the contact's vehicle. A police report was not filed and no injuries were reported. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 70,000.
The horn on this vehicle becomes unresponsive at times. When it does work, the horn tone is very low and is difficult to hear. This could be a safety issue. It also concerns me since an operational horn is needed to pass the state safety inspection. I have not taken it to the dealership yet for repair, but a quick internet search, i have confirmed this is far too common problem on newer model jetta's.
The contact owns a 2012 volkswagen jetta. The contact stated that while driving at various speeds, the horn failed to function. The contact stated that the horn functioned intermittently.the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 35,000.
The contact owns a 2012 volkswagen jetta. The contact stated that the horn would not sound and the headlamps would not illuminate. The failures occurred without warning. The vehicle was not diagnosed, but the headlamps were replaced. The manufacturer was not notified of the failures. The approximate failure mileage was 95,000.
The contact owns a 2012 volkswagen jetta. When the horn was activated, it failed to operate without warning. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2012 volkswagen jetta. The contact stated that the key would get jammed in the ignition, which resulted in the key being unable to turn to the off position. The failure occurred without warning. The dealer was not contacted. The manufacturer was contacted regarding the company's customer satisfaction campaign; however, no further assistance was offered due to the mileage being over the stipulation. The failure mileage was approximately 112,000.
42g8 recall 2015also in feb 2018 total loss of power when vehicle is a a complete stop as well as slowed to no acceleration once vehicle is slowed or stopped.
Map sensor - repeating failure the manifold absolute pressure (map) sensor failure causes exponential safety issues while driving on highways and/or higher speeds that can result in death. After repeated replacement and repairs, continuous failure occurs. Stalling, power and steering issues occur at high speeds and/or on highways, putting driver at risk for a fatal collision.personally, i have had the sensor replaced multiple times, including hoses and pumps on three different occasions. Soon thereafter, map sensor fails and has caused me to create almost a dozen collisions at high speeds, particularly on highways.
Out of nowhere the epc light and mil lights came on the car lost power and the engine was rumbling. Very scary while driving on the highway. Took it to the dealer. Ignition coil and spark plug wires has to be replaced. Cost me over $900. A day later, i see that this same problem was a recall on jettas in the past. I am out of pocket $900 and was nearly rear-ended on the highway because of this. Why hasn't vw corrected this problem? i want to be reimbursed since this is a problem that has existed in jettas for year!
My cosine and i have a 2012 and a 2013 vw. Jetta that has and had the same problems. His first. P0011code. The symptoms check engine light, the engine has a hard start condition, reduction in fuel mileage, the engine runs rough, hesitate, or stall.p0011 code definitioncamshaft position 'a' - timing over-advanced or system performance (bank 1)at first car or cars did not give warning or light on , then while on the streetthey started shaking. Wen at stop lights they stalled, hard time restarting, up on change of light it reacts slow to get up to regular speed, sluggish,knocking, my cousin toke the2013 jetta to a vw.dealer and got charged around $3,000 .i'm looking for another option., or recall.
Car would not start in the mornings, then it would after sitting awhile.after a couple of weeks before scheduled maintenance, car wouldn't start.got it to start again, but drove less than a mile and it stall on a busy bridge.car started up again and then driver could not get it into 4th gear.coasted in third gear, but when reaching a stoplight, the car stalled yet again.this time car needed to be towed.while starting the car's headlights were flickering and had problems getting enough gas to the necessary components.dealer once again could not come up with issue...claiming that fuel pump pressure was in range.however, thecar's problem can easily be bad pressure since it occurred every time in the morning while the car sat for more than 8 hours.whether the dealer could do the necessary comparison test for this issue is questionable since it must have been sitting in the garage.the car is currently at another repair shop.we have no documentation at this point.will provide when available.
While driving 45mph, epc and engine lights came on and car suddenly decellerated, causing traffic behind me to drive off the side of the road to avoid hitting me. Fortunately it was on a curve with enough room to avoid a multi car accident.then my car accelerated to normal and i parked it and shut it off. When i restarted it, it quietly lost power and stalled in reverse only. A few hours later i started it and the warning lights were off and the car was towed to a shop where no error codes were showing in order for them to fix it and it seemed to be operating normal. So, i drive it home but this intermittently and suddenly reoccurs. And each time i am told that there are no error codes showing so there is nothing they can do (or like i'm imagining it in other words). It seems that after the car sits, whatever is winky, resets by itself or something...until it happens again. I am attaching a pic of the epc and engine light to prove this happens, even though they are off by the time it gets to service. Tow today took 3 hours to arrive.
The contact's son owns a 2012 volkswagen jetta. The contact stated that at start-up the abs warning light illuminated. The vehicle was taken to ancira volkswagen in san antonio located at 6125 bandera rd, san antonio, tx 78238, to be diagnosed. The contact's son was informed that the abs control module needed to be replaced. The vehicle was not repaired. The contact related the failure to nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control) however, the vehicle model year was not included. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 150,000.
Takata recall, abs brake lite on in the dash. Received recall notice on steering column lock housing
The contact owns a 2012 volkswagen jetta. The contact stated that her husband was driving at an undisclosed speed, when the abs, traction control, brakes and air bags warning lights were illuminated. The dealer was made aware of the failure but informed the contact that she needed to pay for the diagnostic test. The vin was not included in a recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with codes 16352, 01130 and related the failure to nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall however, if there was a recall later that included the vin, the contact might be eligible for reimbursement. The failure mileage was 181,000.
Car was only under my possession for one year and seven months... It was leased brand new.3/25/14-when got into the car to go to work, car would not start. Discovered it had no battery power. Horn stopped working. Previous to this, week before thermostat light was going on and off. Car was at 14,030 miles. Volkswagen roadside assistance came and brought vehicle to nearest service center which is actually where i bought the car. Service center confirmed dead battery. The dealership including the person who sold me the vehicle attempted to charge me$240 for it and considered it "wear and tear like the tires," until i called volkswagen customer service number right on the location who confirmed that my battery was covered at 24,000 miles or 2 years whatever came first.volkswagen service center confirmed that horn was in fact inoperable due to blown fuse and replaced it. I was informed by the service agent that the thermostat light was due to low anti-freeze and it was topped off. In addition i requested i multi-point inspection which they conducted.shortly after receiving the car back on 3/26/14, i noticed by voltage adapter was not working. I assumed it to be a defective phone charger so i purchased a new one. 4/8/14- i tried to use the newcharger for my phone in each of thefront and back adapter slots. That is when i realized these was something wrong with my adapters possibly after the replacement of the new battery on 3/25/14. My plan was to contact the service center and schedule a check up and have the adapters checked but unfortunately i never was able to do so.that day i was involved in a car accident where i was unable to turn the steering wheel into the exit and ended up crashing into metal guardrail.car had shut off and. Airbag deployed. Car was ruled as a total loss.
2012 volkswagen jetta gli 2.0 turbo engine. The vehicle while in motion was misfiring causing speed reduction without notice, running rough while at an idle and would rattle under load ascending a hill. Dealership service member said the tensioner chain was about to snap at only 80,000 miles on the car. Continued to report if the tensioner chain snapped, the engine would die immediately. This could be a major issue with highway driving and the car unexpectedly stopped accelerating, these parts should last more than 120,000 miles, if not, the life of a vehicle. I consider myself lucky to notice the problem before it became a bigger and costlier issue.
Key stuck on the on position and not able to turn key, to turn car off.
I went on a road trip prior to this visit, and had a scary issue with my car where it hesitated several times while driving, it was hesitating like it was out of gas but i just filled it up with of course the recommended gas which is diesel. After a couple of minutes it stopped, which i found to be unusual cause its to new to be doing this. Then i started to hear and notice that unusual noise coming from the front driver side of my car again but a little louder than before, it was annoying me so bad. I was hearing a constant rumbling, grinding noise while driving, the rougher the road the louder the noise, when i hit a bump the noise went with the bump, the smoother the road it was less loud but still there. I took it to vw and they had told me they scanned it and found no faults with the hesitation issue, than i took a ride with a technician who did hear the noise i was hearing, the technician even noted it on my papers. We then took out a similar vehicle but i could not hear the same noise, so the technician advised me to take it back again if it gets worse. I had told the technician it is not normal, no new car should be making these noises. Not to mention the person who had sold the car to me never thanked me for the purchase as well as told me to never talk to him again, when all i was trying to do was to get some help from him, but he had treated me like garbage and made me fend for my own. On this visit they had supposedly done a multipoint inspection on my vehicle, and once again stated everything to be normal, nothing stating about my tires.
While traveling at a constant speed between 10 and 15 mph the vehicle began to jerk harshly, and after about 2-3 seconds of jerking the engine shut off. The jerking has happened many times, and has been getting worse over the past 10,000 miles. The vehicle has stalled twice now, once at about 68,900 miles, and again at approximately 71,500 miles. The second incident happened more quickly and in a parking garage and nearly resulted in a collision. The jerking happens at all speeds, including on the highway.
Tried to start vehicle started once then stalled immediately. Tried a second and third time vehicle would just click. Let car sit 14 hours vehicle clicked once then started and ran rough with white smoke coming out of exhaust. Read up on hard starts and found out about intercooler freezing. Pulled tubing off and found approx. 2-3 oz of clear water and 4-5 oz of green sludge in the intercooler piping. Numerous instances of this have occurred even on the highway some of these have resulted in a condition called hydrolock resulting in bent connecting rods. This has also occurred in vehicles being driven at highway speeds. At highway speeds this will cause a rapid loss of engine power possibly causing a vehicle accident. There are numerous forums noting this in 2009-2012 models and possibly 13-14 models.
The contact owns a 2012 volkswagen jetta. The contact stated that the vehicle stalled several times. The contact took the vehicle to first team volkswagen (6900 peters creek rd, roanoke, va 24019) at least twelve times to have the fuel system repaired in order to comply with the emissions test. The manufacturer was notified of the failures. The vehicle was not diagnosed or repaired. The approximate failure mileage was 161,316.
My 2012 jetta gli timing chain tensioner failed, luckily mine failed at as i started up my car in morning, because it happened while i was on the road not only would it have caused more damage to my engine, but it would have caused some accidents. After having my vehicle diagnosed on what caused my engine to breakdown i learned that it was caused by a faulty timing chain tensioner, a known issue that vw has refused to aknolowedge but if yo9u speak to any mechanic that has delt with vw and audi they will tell you that is a well known issue.
Upon returning home on sunday 12/21 at 3 pm, smoke was coming from our garage. We opened the garage door to discovery my car on fire and a garage full of smoke. We called 911 and requested fire assistance. We then proceeded to extinguish the fire using 5 commercial size fire extinguishers.the fire department arrived and extinguished the flames and dragged the car from the garage.the car had not been driven for approximately 18 hours.
I am unable to turn off the engine when i stop. The keys are stuck in the enigen and the car not turn off. Really heart breaking because i like volkswagen but i think this will be my last.
The motor kicks(jerks) really bad. It has been happening for about two years. I have taken it to a couple shops and the volkswagen dealer once and no one has been able to detect the problem. I have changed many parts thinking it would fix it and still happens. At this point im frustrated and dont know what to do the car only has 84,146 miles. It does it when driving down a city street randomly and is very scary.
The vehicles engine would rev by its self with the pedal stuck to the floor and the clutch would not disengage during this leaving the vehicle accelerating on its own.
Car lost all power and would not restart.i was driving about 55mph on a rural road, thankfully there was not a lot of traffic at the time the car failed. The glow plug light started flashing as the engine was losing power. There was no warning that the car would fail like this.i was able to pull off the the road in neutral. I suspected a high pressure fuel pump failure since vw had just sent out a letter notifying me that the warranty on that part had been extended to 120k miles. After it was towed to the dealership, they confirmed it was a hpfp failure and i am waiting to find out if vw will cover the repair. Was told that this failure caused damage to the entire fuel system ($8,800.00usd). I do not see how vw can put a car on the road with a part that could potentially fail and cause this much damage.
After stopping the car, the cooling fan remains on, and the engine seems inappropriately hot, yet i had not driven that far. Ideas range from a blocked radiator, a poor thermostat? the coolant had been changed. Has anyone else reported a similar problem? it was only 70 to75 degrees and often a bit humid, but usually at night since i seldom drove in the heat of the day. It was parked and the temp of the engine was never above 190 degrees, though the engine felt hot. This happened many times(10 plus) mostly during the winter in florida. I reported it once but the tech didn't see it as a problem.what do you think?
On 9 march 2012, i bought a vw tdi jetta sportswagen with automatic transmission.from the time i took possession of the vehicle, the transmission bucked, hesitated, and lunged.i took the car back to the dealership on 26 april to have it examined, but they said that it was ?normal? and there was nothing wrong with the vehicle.i told them that if that was normal, i was surprised that anyone would want to buy one.after 2 months of this, i took the car back and exchanged it for one with a manual transmission.i believe the so-called automatic transmission (which is really a manual transmission with 2 clutches controlled by a computer) is inherently dangerous.
Driving at about 50 mpg, engine control malfunction and engine light both came on at once and vehicle lost power all of the sudden.at this happened on the highway while passing a vehicle it could have ended in an accident.
Out of nowhere the epc light and mil lights came on the car lost power and the engine was rumbling. Very scary while driving on the highway. Took it to the dealer. Ignition coil and spark plug wires has to be replaced. Cost me over $900. A day later, i see that this same problem was a recall on jettas in the past. I am out of pocket $900 and was nearly rear-ended on the highway because of this. Why hasn't vw corrected this problem? i want to be reimbursed since this is a problem that has existed in jettas for year!
Once again i had to waste more school time and gas money, after my last 20k visit on my car the noise was driving me more and more insane, i tried ignoring the issue and turning the music up, but the noise had started to progressively getting to the point where i could here it even with music on, than on top of that i started to hear new and unusual noise that had never occurred before, i started to hear sporadic high pitch noises from the center console when i was at high rpm's or whenever hitting on the gas, it would start off low pitch than high pitch, than would rattle, the noise sounded like it was coming from the engine. I had shown the same technician a video recording of it, and he was baffled he also even heard the noise himself. I also notified them that when driving at high speeds it would sound like a door was open, even my guest i have had in it complained to me that it sounds like the doors are open. The service rep tried treating me like a fool and rolled my back window down a little than brought me outside and said this is why you are hearing the wind noise, and i had told her i was watching you the entire time you had rolled the window down, and than she tried to tell me she didn't even though i watched her do it, this place treated me like i was crazy, and disrespected me in-front me , andialso noted that some rubber seals were coming off the door edges, which should not be happening, making me feel like this car wasn't well put together and could run into possible future issues.once again vw told me that there is nothing wrong with my car you are just hearing stuff, and kicked me out the door with no explanation at all.
The contact owns a 2012 volkswagen jetta. While driving 70 mph, the vehicle stalled without warning. The contact was able to successfully move the vehicle off the highway by shifting into neutral. The dealer was unable to duplicate or diagnose the failure. The manufacturer was notified. The vehicle was not repaired. The failure mileage was 10,000.
Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500.00 to fix and i chose to live with the issue...now i received a letter to get reimbursed for the cost when i did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and i would have to pay for it. This to me is not correct. I brought this issue up many times before the car went over the 100,000 and they claimed it was because the car was old...i would like someone to look into this and get back to me so i can have this issue fixed.
Our 2012 jetta sportwagen 2.5 se has suffered from intermittent stalling for the past 4 weeks.the stalling occurs shortly after starting the cold engine.this stalling has occurred while in traffic resulting in a serious safety concern. It appears that this issue is experienced by a number of 2012 jetta sportwagen owners.here are potential causes of the stalling per other owners:ecuwiring harnesscrank sensorthrottle bodyengine management systemcoolant leak migrationfuel pumpfuel filterour vehicle is currently at the dealer.we are extremely concerned that this intermittent stalling issue if not resolved will result in injuries or fatalities.
The contact owns a 2012 volkswagen jetta. The contact stated while driving approximately 10 mph, the vehicle suddenly stalled and the vehicle began to idle excessively.the contact was able to be restart the vehicle it began to function normally. The vehicle was taken to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was not notified of the failure.the failure mileage was unavailable. The vin was not available.
The contact owns a 2012 volkswagen jetta.the contact stated that while driving 30 mph, the vehicle stalled as the power steering system malfunctioned. The contact took the vehicle to the dealer for a diagnostic test. The diagnostic test did not provide any defect codes nor did the vehicle stall while the dealer test drove the vehicle. The contact did not call the manufacturer.the failure mileage was 28,884. The vin was not available.
I drove the car to work win i get out of work start the car put in reverse and the car staled out cant star towed to the dealer i whose told at that time car have fuel contamination no warranty . Towed it home my husband check car found fuel filter sum metal rust change filter clean line and filter housing and all parts connected to fueling car start fine for a 3 months same ha pin did same now car staled as i whose driving with no start tow home an we are in contact with vw to see were this going. Culprit is hpfp.
Accelerating up from a stop sign vehicle would not shift.pushed on accelerator and vehicle lost all power and went into limp mode.could have resulted in accident if i had been merging on a very busy highway.had vehicle towed to dealership and they found a engine code but are unable to duplicate and want to return vehicle back to me without resolving defect.
The first thing i noticed after driving the car was the smell of burning oil occasionally, then upon opening the hood and removing the engine cover there was minor oil seepage from the valve cover. The car itself is 2012 jetta gli and only has about 27,500 miles as i type this message. But it gets worse, i notice the oil level dropping and having to put refill it about 2 or 3 times a month. At this point i know something isn't right and its not just a faulty valve cover gasket. Did some reading online and i suspected it was a faulty oil separator/pcv system creating too much crank case pressure. I also checked the rear main seal recently and see oil leaking between the motor and transmission, suggesting the rms has began to fail. My question is if the car was "certified pre-owned" and pcv valve failure is some what common for both tsi and fsi engines, why wasn't the vehicles pcv inspected for failure or changed entirely with the new revision? there are many revisions on the oil separator/pcv valve from what i see. Shouldn't the damage to the rms replacement be covered by the manufacturer since it was due to premature failure of the oil separator, that is known to be prone to failure or faulty from the factory? currently im not driving the car and waiting for the newest revision of the oil separator but since the rms has already began seeping oil its only a matter of time before it fails completely. Being a trade school student who is lost his job right before christmas last year this unexpected failure of the rear main seal at only 27,500 miles, regardless of vehicle age is unexpected and at a severe inconvenience. If volkswagen cannot provide at least the labor cost for the rms replacement i cant say ill ever buy another vw from a dealership again.
I purchased my car 1 year ago has approximately 27k on it now bought it with 1000 miles on it after a month after purchasing my vehicle i started in some wobbling rumbling noises coming from the left front of my car i took up a drive with the technician the technician heard the sound they had my car for four days didn't even give me a loaner and i missed school because so. After 4 days they came up with no conclusion he told me to bring it back when it gets worse i brought my car back several times and after everything look for the fifth time they told me that my tires are feathering i was wondering why they tell me that now i'm not after the first two times. I then took it to the tire dealership and several other second party dealerships when they told me my tires are fine along with one of the volkswagen dealerships. I am now having performance issues with my excelerator hesitated it seems like it's gurgling and seeming to have troubles accelerating now. My miles per gallon has dropped from 42 to 38. I am here in a whoooing noise when i'm returning the wheel all the way right and reversing and it's coming from the left side left front side where the original noise was, vw told me it's normal. I'm also hearing the same issues must like everybody else's with this car with accelerating i'm hearing weird cranking noise through the ac vent which is a normal at high rpm's. Just recently i had a put my foot all the way down to the four with my brakes to stop the car and i don't know why. I'm also hearing the same issues like everybody else with my windows it's really not loud and noisy after about 50 mph. The dealership is yet to come up with clear answer to my issues they just told me to buy tires and they weren't even sure if the new tires would fix the issue or not. Theyalso tell me i won't be covered in the future if something happens. Vw needs to be investigate.
I was on an approximately 6 hour road trip. Approximately 100 miles from my home, my 2012 volkswagen jetta tdi was being driven at approximately 70 mph on the highway. The glow plug light on the instrument cluster began flashing. Vehicle then went into "limp mode", slowing to approximately 45 mph on thehighway. I was able to make it to the next exit off the highway, and come to a stop at the off ramp stop sign. The vehicle then stalled, and would not restart. This left my wife and i stranded 100 miles from home. Vehicle was towed back to the dealership, where the vehicle was purchased. Mechanic at dealership stated the high pressure fuel pump "exploded", sending metal shards throughout the vehicle's fuel system. Dealership states this may be caused by "contaminated fuel". A small amount of online research revealed this is a common problem with volkswagen tdi engines.
Unable to turn key to turn off ignition. Car is in the volkswagen service center for the three weeks for repair.
The contact owns a 2012 volkswagen jetta. While driving at an unknown speed, the vehicle stalled without warning. Jim ellis volkswagen (5901 peachtree blvd, atlanta, ga 30341) diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic and the fuel sensor was replaced again; however, the failure recurred. The vehicle was taken back to the same dealer for hard and soft diagnostic tests; however, the failure could not be replicated. The manufacturer was contacted and did not assist. The failure mileage was 45,000.
The contact owns a 2012 volkswagen jetta. The contact stated that the engine seized frequently while driving and there were metal fragments stuck in the engine and transmission. In addition, the engine control module and battery indicators illuminated. The vehicle was taken to mckinney volkswagen (855-402-5098, 3600 s central expy, mckinney, tx 75070), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
On the afternoon of april 30th, 2014 while the vehicle was ideal at a stop light the vehicles power steering and a/c gave out. After inspecting the engine, it was determined the belt tensoner broke due to a faulty bolt that should've secured this part. This incident happen 6 days after taking it to a local authorized volkswagen service dealership . As a consumer and driver i feel a formal safety investigation must take place because a part such as this snapping off endangers my life and the life of the general public.this should become a major concern because volkswagen negligence to detail puts all drivers at risk of major injury and or death.
Glow plug light comes on and the car looses power going down the road. Dealership has told me that it is caused by a faulty dpf( covered under warranty) that is not available and renders the car unsafe to drive. I have been in contact with customer care and the tell me nothing is available. The original date of service was november 15, 2019. As of today may 18, 2020 i have no parts available and can no longer safely drive my car.
Key gets stuck in ignition when turning off the engine.
The car has under 70,000 miles. The car needs a need vacuum pump and abs module!!!!!!! abs module is $2,200 dollars at the dealership. How does that brake so soon on a car?
Oxygen sensor code comes up, then all lights coming on, when vehicle is in motion.this car had a carfax sheet statingno problem and repairs done by micheal automotive in fresno ca.no recall ever mentioned, now a young mans first car , nothing but problems, only picked up because car faxstated it had no problems, now a safty concern.
I was driving on the interstate on moderate traffic at about 35 mph when all of a sudden the car stalled and the steering wheel and brakes got really hard. I had to use the emergency brake to stop the car because the brakes wouldn't work. My jetta has the automatic transmission and it was set on "manual with no clutch" when it happened. The thing is i wasn't even touching that when the car stalled. That first incident happened less than 2 weeks after i'd gotten the car fresh off the dealership. I didn't want to admit that there was something wrong with the car because i was excited to have a new car. I've owned the car for almost a year now and it has happened at least 7 other times. Now i realize this is very dangerous because when the car stalls the steering wheels gets very hard and it makes it almost impossible to move the steering wheel or use the brakes. I'm not happy.
With no prior indication, the engine glow plug light began flashing while driving on the highway.within few minutes, the engine light came on and car started to loose power. Engine noise pitch changed, and was able to pull the car of the main freeway and barely made it to the dealership. As soon as we made it to the dealer parking lot, the engine cut off. Diagnostic of the car showed that the car suffered a catastrophic hpfp failure which caused debris contamination throughout the entire fuel system. 4 days later, the engine had its hpfp, fuel lines, injectors, and auxiliary pump replaced. Fuel tank was flushed and cleaned out from debris. Cost under warranty was $5500. The dealer said that they've had 50 cars exhibiting similar conditions.cause of the failure is under investigation by vw. As owners, we have no clues what to do or when this will re-occur again which does not give me ant sense of confidence.i always fill at the same chevron station so it is not the quality of the diesel.
Engine would not start after standing in cold weather x 10 days.moisture from the intake air condensed & collected inthe charge air cooler. This moisture then froze, and caused blockage of the intake air system.tsb issued in june 2011, amended september 2011, re: this issue. Vw revised the charge air cooler design to avoid the formation of moisture and freezing in the boost system.purportedly, 50,000 jettas already affected;local dealer reports a car/day entering shop for same issue, and requires same repair @ $1300.vw will repair tdi's under warranty @ vw expense;those vehicles no longer under warranty are responsibility of owner.however, because vw knows of the problem, is aware of the tsb and issued the revised charge air cooler kit, vw will negotiate with owners whose vehicle is no longer under warranty.given the magnitude of this issue with jetta tdi's, why has there not been a recall?why is vw not assuming the liability for all these repairs, regardless of warranty status?would ask nhtsa to 1) recall these vehicles for repair, and 2) ask vw to assume liability for all repairs associated with this known design defect, & 3) ask vw to assume all costs, including parts, labor, towing, and car rental for us.
Car stalls. It is a 6 speed manual transmission. Tdi.continually stalls.have also had 2 instances of brake going to floor board.
Engine light and ecm (engine control malfunction) light both come on.have taken this new car in 6 times in 2 years, and the lights are on, yet again.after vw replaced sensors (four times), and wiring (module), and harness....all under warranty, this is still a problem.and i do not know if it is a safety defect or not.i want to know that before a crash, fire, or fatality happens.please....if this is happening to your vehicle, make it known to this site.thanks.
Coolant came then went off after shutting off car turning back then 3days later engine light came on while driving pulled over turnt car off turned on after 5 mins engine light cut off. 2 days later engine light came back on.
When shifting into reverse you push the transmission down, left and up almost like you are shifting into 1st (only difference is 1st you don't push down). Today, and multiple times previously it seems to not in reverse, but also not in 1st (almost like it's between two gears). Thus it just grinds gears and stops moving, it does initally move back then starts grinding. I was in the in the middle of pulling then had to throw it into neutral and try again to get into reverse for a second time.
I have a 2012 jetta tdi that is now just out of bumper to bumper warranty, except the 10yr/120k coverage extended on the known poorly designed hpfp (investigated in nhtsa action pe10034). I do a fuel filter change early 15k from the last dealer change at 44500 miles... And i find metal particles in the fuel filter.this is not normal, and indication of wear, and source is almost certainly the hpfp cam and roller/piston which is lubricated and cooled by diesel fuel recirculated to the filter via bypass, and some of this ends up in the fuel tank, and worse can end up in the injectors causing injector failure, even possible burned piston heads and catastrophic engine damage. I assume the path forward is document my findings, i did this with high resolution digital pictures, printed for the dealer, and a pristine white rag turned grey with metal filings, along with the old filter delivered for their inspection (i even provided the vcds diagnostic print out for the vehicles self-diagnosis). Since i did the filter change, and about 100 miles and one day later, there is no more evidence of these metal particles in the system..the dealer service department tried, vw would not authorize a pump replacement.. So i called and vw explained the situation to them, they did not bother to record name or vin, clearly not interested in customer care. Official vw policy seems to be to ignore the metal filings and the customer, they offer a bogus explanation that metal filings could come from fill nozzles, or some other source (unlikely, i also own a diesel truck, and with longer service time, with more fuel used, there were no metal particles at nearly 30k miles. I now have a car i cant trust, knowing the hpfp can suddenly fail without warning and leave my family stranded, even cause an accident if it happens in a busy interstate, or when pulling into traffic.
Car lost power and coasted to the side of the road . Towed to vw dealer . No fuel pressure .removed fuel filter , full of metal . Fuel pumps , filter , lines and injectors replaced under warranty.not a miss fueling issue.
The contact owns a 2012 volkswagen jetta. While starting the vehicle, the contact noticed a burning odor emitting from inside the vehicle. The engine compartment caught fire. The fire department was able to extinguish the fire. A police report was not filed. The vehicle was towed to an auto body repair center, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 55,000.
The 2012 vw jetta 2.5 has a vehicle defect in which upon a need for acceleration, the car stalls out.while the engine continues to run; the vehicle does not move.this vehicle has failed on three separate occasions nearly causing accidents each time.vw refuses to acknowledge the defect even though other vw owners have documented this defect in a variety of websites regarding the product.
The contact owns a 2012 volkswagen jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the failure was not diagnosed. In addition, the contact stated that the headlights became inoperable intermittently without warning. The contact also mentioned that the front driver seat independently readjusted and the steering wheel shook violently when the vehicle was driven. The vehicle was taken to the dealer and an independent mechanic where it was diagnosed that the purge valve and the steering rack failed and needed to be replaced. The vehicle had not been repaired. The failure mileage was 66,000.
Engine runs rough, sputters and stalls randomly. When stalls, some lights flash and states service needed. Dealership didn't find any faults. If stalls on highway this can be life threatening. Steering wheel pulls hard to the left even with car properly aligned and tires air pressure reading accurately full. Just had car serviced again no faults found. Ignition issue with car not shutting off. 20 minutes after parking and trying to turn car off with no prevail. Had car serviced and was gifted a free repair since my 2012 jetta has only 22,000 miles on it. Ignition replaced but other issues still exist. Paid out of pocket for servicing thisvehicle multiple times since all these issues came about conviently after the warranty period ended.
After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances.the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg.the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green).about 2-3 seconds after acceleration begins the engine stalls and must be restarted.the engine just cuts out during acceleration.
The contact owns a 2012 volkswagen jetta. While driving at low speeds, the engine made a humming noise. There were no warning indicators illuminated. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 59,600.
I was trying along at 50 mph and the globe diesel light came on and the engine light came an.i kept trying to drive it to get to a safe place to leave my vehicle to get it towed.vw could not determine if was fuel contamination or faulty fuel pump.i couldn't move the car when i got to a stop.if this is a known issue to the vw company why are they trying to blame the consumers that i put the wrong fuel in my vehicle.vw installed the fuel guard which was a recall, and covered the rest of the parts but now i am left with a year old car that i hope has no longer further issues due to vw not recalling and fixing an issue with the fuel pump.
I hadtwo no start conditions due to a frozen inter cooler. This happened in january a week apart. This happened while the car was in the garage.
Midnight, driving back from a friends house. My 16 month old (or rather new) jetta se 2012, shakes up when i turn on ignition. I give it 2-3 seconds to calm down. It doesn't. Instead, the epc light goes on. Then the check engine light. Hmm... Weird. Those weren't on like 2 hours back, or ever infact. Being the smart techie that i am, i try the highly technical solution to any problem that i don't quite understand - i try to turn it off and on again. The same god awful shaking and stuttering. But no epc light. I think to myself, maybe this is just a transient thing. Try to pull out of the parking space, and there it is ... The [xxx] epc and check engine light. But my home's only a mile away, maybe things get better on the way there. You know, its a new car (bought 16 months back, brand new, and has ~7600 miles on it). But no, as i try to "drive" the piece of [xxx], it starts shaking more violently when i get to 25 miles and hour. So, i pull over, and a quick google search tells me to stay below 20 mph and get it to a dealer asap. So i get the car towed, and the next day the dealer tells me its a faulty ignition coil that has been replaced and tested and things should just work. But i'm scared to get in that car again. What if this would've happened farther away from my house. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Had car in for new tires and after i left the mileage went from mid 40s to mid 30s, no engine service light,no partical filter light, returned to dealer and didn't offer to check it.24,000 miles.is this something to do with dieselgate?
The key will not come out of the ignition. We have tried everything possible and vw said this is a known issue but wont recall and have to pay 1000+ to fix. What if something happened with myself or kids in the car and needed to get the keys out!
Picked up the car from the dealer on 10/03/12 at 11:00 a.m.it was new---had 47 miles on the odometer.drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles.as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out.the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage.tried to put the car back into drive--the gear shift was stuck in reverse. I turned off the car and of course, could not start it again because the car was in reverse.the electrical panel on the dashboard continued to read that the car was in park.tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start.this is a very serious problem---the dealer and volkswagen claim it has been fixed by simply tightening a clasp on the transmission cable.why was the clasp loose?i maintain this is a design flaw.if i had been trying to make a u turn in traffic or park on the street the result could have been horrific..i am petrified to drive the car again and the dealership and volkswagen want to sweep this incident under the rug.please investigate and prevent this from happening to someone else.thank you
Car would not start suddenly... Vw dealership said engine needs to be replaced. There was no indication anything was wrong with the vehicle.it was driving normally, no abnormal noises, no check engine or other warning lights.luckily, we found out engine had failed when trying to start a parked vehicle.it may have been an unsafe situation had the engine failed while driving.
Car ran hot first time air conditioning got hot car was going any faster with smoke from engine. No indicator at all car was running hot. Dealership stated the block mess up. Adjuster came stated theromast which not cover warranty for my car. Why was i never aware my car hadthese issues
The contact owns a 2012 volkswagen jetta. The contact stated that while driving at 15 mph, the vehicle made a clunking sound then loss motive power without warning. The crankshaft position sensor was illuminated. The vehicle was towed to the dealer and diagnosed with code p0016 - crankshaft position sensor fault. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the vin and referred the contact to the nhtsa for assistance. The failure mileage was approximately 130,000.
Key gets stuck in ignition when turning off the engine.
As i went to change gears into reverse i heard a very hard thump, then into drive and the thump got louder and the whole engine shifted forward. Now it sounds as if everything ( motor ) is about to fall out the vehicle .
"takata recall" "water pump" i got many recalls on my jetta gli 2012 . The last recall i got on the mail was on november ,2016 for the airbag control . After i dropped my car for the recall i picked it up same day . I noticed that the airbag light is on for the first time i haven't had any issues like this before . I returned back to the dealer and informed them , they said you have to leave it and we're sorry we didn't take care of that . I didn't have time to leave it there for one more day . Now they're asking me to pay for it around $992 ! i got all of the voicemail from the dealer they called me to apologize for the airbag light and asked me to come back to fix since it came up after i dropped it for the recall . Also , i have showed the quote for the water leaking to many auto care centers in houston . They told me that this kind of car with 2.0 engine has a problem with the water pump and they will never get involved whit this car because to many people with the same engine and car model had the same problem several times . My car only got 60k mile on it and never been into and accident it's been less than 5 years now since i purchased the car . I paid 28k dollars cash from the first day just because i trusted in vw. I have contacted vw of america , but they didn't help me with my case and asked me to pay for it .
The contact owns a 2012 volkswagen jetta tdi. The contact stated that after starting the vehicle, it suddenly stalled. The vehicle was towed to the dealer. The technician diagnosed that the inter coolerfailed and was clogged with ice on both the inlet and outlet sides. Which caused the engine to seize. The manufacturer was made aware of the failure and offered to assist with repair costs. The vehicle was repaired. The failure and current mileage was 13,050.updated 03/15/13*lj updated 04/22/2013
The contact owns a 2012 volkswagen jetta. While driving 15 mph, the vehicle stalled without warning. The contact was able to restart the vehicle, but the vehicle stalled again. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the timing chain slipping. The contact was given the option of replacing the engine or performing a timing chain service and valve replacement. The vehicle was not repaired. The manufacturer and the dealer were not notified of the failure. The failure mileage was 64,475.
Vehicle stalls randomly while idling and has happened twice will driving at low speeds, which causes loss of power steering.the car also drives rough before, and the stalling happens sometimes 3-4 times a day and other times not at all.
Jetta wouldn't start, called dealership and they said get it towed in, we have 12 other just like it, zero degree's outside, they told me about the inner cooler technical bulletin and they'd take of it, they said they would defrost it and look inside the turbo, they never did look inside the turbo they unhooked one tube and yeas moisture liquid came out they said not enough, that's not what they told me they were gonna do, its not a coincidence that 12 other cars are having the same problem, they didn't take care of it and made me pay for a new starter, totally unacceptable the 12+ other cars having the same problem. $84 towing and $480 for starter, they need to recall the turbo's causing the problems. Unacceptable
My jetta diesel engine was hydro-locked due to water being pulled into the engine from the intercooler. Volkswagen has a tsb (technical service bulletin) published for this exact problem (frozen intercooler)- yet is only implementing or offering this tsb to customers on an as needed basis.in many cases - this is way too late. This is a known problem at volkswagen -- and by not offering this tsb to all vw customers -- catastrophic engine damage can occur - if the right weather conditions are met.for my vehicle, when starting up my car - at the end of the day, to leave and return home --> when starting the car - it acted as if the battery was dead.at this point, water was ingested into the 3rd cylinder, the piston rod of the 3rd cylinder was bent, and engine damage was done. Vw should not be offering this tsb to all tdi (turbo diesel engine) owners who could be affected by the tsb.catastrophic engine damage by neglecting to perform a known tsb is creating a very dangerous situation on the roads.
Key gets stuck in the ignition when trying to turn engine off.
When starting from a full stop in drive mode "d" i pressed the accelerator and the car responded with almost zero power to accelerate. It just rolled forward as though i wasn't pressing the accelerator at all moving 1 to 2 mph. After 5 seconds of pressing the accelerator and the rpm climbing slowly, it would achieve normal driving power. Even at speeds of 20-30mph the initial response upon hitting the accelerator wasthe same lagging response. Applying the gas pedal felt like starting from a stop with a manual transmission in 5th gear. I stopped the vehicle several times, even shutting off the car, without any change in the behavior during my 10 minute drive. After leaving the car off for half hour the problem didn't yet return.
While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking brake and shut the engine off. Most of the time the steering goes out is when i'm trying to make a u turn. And most of the time the engine starts to misfire and/or shut off is when i'm trying accelerate either after being stopped at a red light or significant increase like merging on a freeway
This problem is diesel engine specific:-engine starts, then when pulling away, stalls immediately. -towed after multiple restart attempts faileddealer found water and sludge in intercooler, aka, intercooler icing. Car spent overnight in warm service bay while it thawed out. Vw has tsb for issue but i was told by the dealer that it doesn't fix it. Wow.
The vehicle tends to stutter, lurch, or hesitate at low speeds.this has caused several dangerous situations when attempting to accelerate into another lane or onto the road from a driveway.the dealer has informed me that this is normal behavior for thedsg transmission and there is no fix. An internet search shows that many other drivers have experienced this problem.i cannot believe that this is "normal" performance, and i am concerned about it.
Vehiclecomplaint/ car doesn t stop or shut off . Key doesn t allow car to turn off
I bought the car in october 2017 and had to bring it back few days later because the water pump was leaking. They fixed it and couple weeks later i had to replace the heater core couplings because they were leaking. Now in the beginning of december 2017 i was coming back from orlando fl from the dealership because i had to get my title from them, the car broke down completely on the highway. Check engine light and a epc light came on as well. I had to get it towed back to my house and had multiple mechanics stop by and inspect the car but there was nothing they could do because of the tools they didn't have. I even called other mechanic shops that specialize in european cars. I finally had the car towed to the volkswagen dealership & they gave me a quote that was more than the value of the car. I also gave the dealership a call where i purchased the car from and they told me they would get back to me but never did until i called back with my mother and they said it has no warranty. Then i called the westlake finance company for the car and they told me to go through the dmv. The car is not driveable.
20k service had been performed on my car, again i notified vw that the noise is progressively getting worse and that i can no longer stand it. I also notified them of newer issues that have never happened before starting to happen, but they told me lets fix this issue first before moving on. This noise that had been happening for awhile now has now progressively gotten louder and now making noises when i am turning, something it had never done before. They did a check, and all of the sudden told me that my tires is the cause of the whole thing. They had told me my tires are cupped and feathered, which seem pretty odd considering when i purchased the vehicle the tire where brand new and pretty good (hankook). It did not make sense to me because if it was my tires and if they were doing proper multipurpose inspections they would have caught this when rotating my tires. It really seemed like they couldn't figure it out so they just advised me to buy some brand new tires, or try to call the manufacture about replacements, well i did that and hankook said feathered tires has nothing to do with tire but with the mechanics of the car. They had notified me that the only way tires get bad is if the mechanics of the car. The manger word for word told me this "there is a reasno why your car is so cheap, maybe you should buy $2,000.00 tires, maybe the noise might go away", which infuriated me, because he is suppose to be the manager, but yet treats me with total disrespect and told me "we are done with this, we will not look into it anymore". This manager was rude and down right wrong to treat me like so (kearny messa vw, don't ever go there). I felt lost and scared knowing that they won't help me no more even though i still have my warranty.
Key gets stuck in ignition and i cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time i park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.
Drove the vehicle home from work friday 1/13, weather was below freezing causing ice build up.parked the vehicle in my garage ~45 degrees.ice began melt, and when trying to start the vehicle saturday afternoon it turned 1/4 turn and the engine stopped.my assumption is that the engine inhaled water causing a hydro-lock, i continued to try to start the vehicle a total 5 times (it turned over once and ran extremely rough and died once).the last time trying to start the vehicle i smelled smoke, i popped the hood to find the starter and wiring on fire.i was able to extinguish the fire relatively quickly, considering the vehicle was parked in my garage attached to my house this could have extremely catastrophic if i wouldn't have been able to get the fire out.*** this is the second time for the hard / no start problem, this one however resulted in the fire.volkswagen will not follow the below tsb since the vehicle started after wiring and starter replacement.issue mirrors tsb # 21 11 06 / 2025464,which includes engine will not turn over, "dead battery" starter action (due to hydraulic resistance in cylinder), and starter/electrical fires (due to starter overheating during attempts to start locked engine).
Coolant came then went off after shutting off car turning back then 3days later engine light came on while driving pulled over turnt car off turned on after 5 mins engine light cut off. 2 days later engine light came back on.
Vehicle was traveling at 25 mph, suddenly lost power and died.
2012 jetta tdi manual, the first occurrence happened after traveling on a downhill grade when i came to a complete stop at the stoplight the car started to shutter and acted like it was going to stall.this exact incident happened several times a month for no rhyme or reason.the car has now started to do the same thing more frequently and will now stall out.it used to be on cold starts and would happen within the first 10 miles of driving.it now does it anytime you are driving.i tried to start the car after work three days ago and when i started the car it shuttered and stalled, i attempted to start the car three more times before it finally stayed started.while driving home the car acted up again at the stop light shuttering and acting like it was going to stall out.the car had to be towed to the dealership.the dealership can't figure out the problem.i am scared that i will be out in the intersection or worse be on the expressway and the car will stall out and i will end up getting hit.
The car had been driven all day with no problems.we parked for almost two hours and when starting the engine, it sounded loud, like a typical diesel (ours had always been very quiet).drove out of the parking lot and merged onto the freeway.the yellow glow plug light started to flash (engine control malfunction) and the car engine died.we had to perform an emergency maneuver to pull over to the right hand lane and were able to coast into a parking lot.the car was towed to a vw dealer.we are on vacation and 1,500 miles from home.the dealer has informed me that they will need to replace the entire fuel pump and fuel line system due to fuel contamination(?).we have always been extremely conscientious and have only purchased major name brand diesel. The service manager informed me that this has happened 4 times in the last two years.we are on vacation and 1,500 miles from home, the repairs will take a week.
Upon entering an on-ramp and also accelerating around a turn, experienced no response to depression of gas pedal.basically car had serious lag before taking off.worried about safety issue when trying to get out of someone's way.very unpredictable in occurrence and do not want to have a wreck.also experienced "stuttering" around 30 mph as if vehicle did not know which gear to get into.this happens frequently and creates a physical shutter of vehicle felt by driver and passengers.
2012 volkswagen jetta tdi.consumer writes in regards to engine failure in cold weather.the dealer installed a modification to the turbo charger intercooler.
The contact owns a 2012 volkswagen jetta. The contact stated that the vehicle rode roughly and hesitated to the point that it could not be driven. Volkswagen of marietta (1860 cobb pkwy se, marietta, ga 30060, (770) 955-6565) previously diagnosed that the diesel particulate air filter failed and stated that the part needed to be replaced again. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 81,300.
On the afternoon of april 30th, 2014 while the vehicle was ideal at a stop light the vehicles power steering and a/c gave out. After inspecting the engine, it was determined the belt tensoner broke due to a faulty bolt that should've secured this part. This incident happen 6 days after taking it to a local authorized volkswagen service dealership . As a consumer and driver i feel a formal safety investigation must take place because a part such as this snapping off endangers my life and the life of the general public.this should become a major concern because volkswagen negligence to detail puts all drivers at risk of major injury and or death.
For this year of jetta the doors lock around 10 miles an hour. Mine does not lock. The doors will keep attempting to lock with no success. If you go on a long trip and slow down to the 10 mph range they will try to lock again. The door also does not lock when you push button. You must keep pressing it until it finally locks.
Driving home at night, both lowbeam headlights stopped working. The daytime running lamps still worked as did the high beams. I replaced one of the headlights with a new buld, and it still did not work
My sunroof exploded and my front right day light bulb had melted and now i have to replace the whole connector.
The contact owns a 2012 volkswagen jetta. The contact stated that the horn would not sound and the headlamps would not illuminate. The failures occurred without warning. The vehicle was not diagnosed, but the headlamps were replaced. The manufacturer was not notified of the failures. The approximate failure mileage was 95,000.
Headlights are constantly failing while driving. !st time in feb 2019 both lights failed at the same time while driving at night on the highway. Replaced both bulbs. Sept 09, 2019 left bulb failed while driving at night on the highway. Again replaced both bulbs. Left bulb failed again sept 12, 2019 while driving at night on the highway. Research shows many other vw jetta owners are having the same issue.
Purchased 2012 vw jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while i was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring i had to have wiper motor replaced at my cost $600.00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? is this car even safe to drive my grandchildren in? i am not feelin comfortable with it. Presently as i am writing this my car has been running for 18 hours. Ignition stuck friday eve- service dept not open on sat. When i called friday eve basically i was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say i am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time i was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until i can figure out a plan. Loved my vw-past tense. After going online i see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager"
Driver side bulb keeps burning out. Was replaced by dealer with oem parts, but it keeps burning out every month. The daylight running light on the driver side does not work. They keep replacing it and it keeps burning out. I see many other jetta's like mine with the same problem on the road.
Head lights are on when temperature is cold. It happens every time and killing the battery. I believe the issue with light switch because when i unplug it at night from the car and re-plug the light switch in the morning, it all works without any issue.
Both of the low-beam headlights stopped working as i was driving home on a unlit highway at night. The daytime running lights worked when i turned off the headlights, and the high-beam headlights worked when i tried using them. The next morning i replaced both low-beam headlights and they still do not work.
My headlights keep burning out. I replaced them 4 times in the last two months! there is nothing wrong with the bulb harnesses. There was a point where both headlights burned out at the same time and i had no lights! i did research on this matter to find many jetta owners are having the same issue these bulbs are not cheap to keep replacing them every couple of months, and the safety issue has to be considered here. I was parked thank god o noticed no lights before o drove. If where i lived was lit up i never would have noticed both my bulbs were burnt out!
Low beam headlight bulbs fail frequently. I purchased the car approx. 1 year ago and have had to replace each lowbeam bulb twice already. They have failed one at a time, so i have not lost both while driving.
Low beam headlights go out every two months. Each bulb fails independently within a week of each other. The dealership has checked wiring, voltage, and fixtures but found no problems. This creates a safety issues without having any headlights.
Reverse lights on both driver and passenger side of vehicle are not working with 580 miles on the car and after 1 month of ownership.
2013-07-19 - driving at 25mph, engine becomes unresponsive, error light comes on, engine stops completely, loss of steering and brake power, was able to coast to side street. Vehicle would not restart. Had to call a tow truck.vwservice team manager asserts metal shavings in fuel injector indicate contamination of fuel system. Does not indicate what driver behavior could prevent this, nor does he disclose publicized tdi high pressure fuel pump problems. Most recent fueling 2013-07-17. Fuel receipt reads: 12.99 gallon diesel 2 pump #10 with two days of uneventful driving prior to fuel pump failure, suggests misfueling not responsible.
I was trying along at 50 mph and the globe diesel light came on and the engine light came an.i kept trying to drive it to get to a safe place to leave my vehicle to get it towed.vw could not determine if was fuel contamination or faulty fuel pump.i couldn't move the car when i got to a stop.if this is a known issue to the vw company why are they trying to blame the consumers that i put the wrong fuel in my vehicle.vw installed the fuel guard which was a recall, and covered the rest of the parts but now i am left with a year old car that i hope has no longer further issues due to vw not recalling and fixing an issue with the fuel pump.
The 2012 jetta tdi sportwagen was working perfectly as we drove to a local concert in the park.after stopping for approximately 2.5 hours for the concert my wife, eight-month old child and i started the vehicle to head back home, at this time the vehicle started and was working properly.after driving approximately one-mile i pushed the accelerator to go over a small bridge and the vehicle had almost no power then the glow pug lights and the check engine light came on.i then pulled into a parking lot to shut off the vehicle to be sure wewere safeand did not cause any damage to the vehicle.after a minute i tried to restart the vehicle and all seemed ok again for about a 1/2 mile and then the same problem occurred, very low power glow pug light and check engine light came on.we were only two miles from home so as the engine temp was good i continued home on surface streets with little power and made it home.called our local dealer and drove to them the next day, they seemed to know the issue when i called and as expected, the same issue as so many others!the high pressure fuel pump, (hpfp) had failed and metal shavings were strewn throughout the fuel system.volkswagen replaced the entire fuel system under warranty but the real issue remains.when will the nhtsa or volkswagen step up to recall vehicles and correct this chronic problem!i am fortunate that my family was not injured but reading many others statements it will only be a matter of time before someone is killed or seriously injured as a direct result of the fuel pump failure problem.there was a 1/2 tank of fuel and this was definitely not a fueling problem.i personally and always fuel the vehicle, use major chain brands and always diesel!
On thursday, january 16, 2014, at about 1145 hours, i was traveling sb i-15 in the number one lane, in murrieta, ca in my 2012 volkswagen jetta tdi, with my cruise control set at approximately 77 miles per hour.without any prior warning, a warning light on my dashboard (later identified as the glow plug light) began to flash and i simultaneously lost power.luckily, i was able to merge over to the winchester rd. Off ramp.as i slowed and came to a stop, my vehicle stalled and i was unable to restart it after numerous attempts.i was stranded in the center lane of a three lane off ramp where numerous vehicles nearly rear ended me.i immediately called 9-1-1 for assistance.as a result, a highway patrol unit arrived within several minutes to prevent me from being in an auto accident.i telephoned my insurance company after calling 9-1-1 in order to be towed to murrieta volkswagen.several hours later i received word from the dealership that they found numerous shards of metal in the high pressure fuel pump (hpfp) and gas line.the dealership also informed me that they would be submitting a claim to volkswagen in order to repair the damages, which have been initially quoted at $4000.00.they also told me they would need at least a week to repair the vehicle.i have read numerous accounts online where tdi owners have complained of the exact same issues: finding shards of metal in their fuel filters as well as experiencing a failure of the hpfp.no one else should have to endure the dangerous situation i found myself in yesterday, let alone the expense i am facing if volkswagen denies the claim the dealership is filing on my behalf.please help all of us.this is a widespread issue that volkswagen has not corrected with their tdi clean diesel engines.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car lost power and coasted to the side of the road . Towed to vw dealer . No fuel pressure .removed fuel filter , full of metal . Fuel pumps , filter , lines and injectors replaced under warranty.not a miss fueling issue.
I have a vw jetta tdi.the diesel high pressure fuel pump went bad while i was driving 70 mph on the highway.lost all acceleration, had to coast 2 lanes over to get to shoulder.had to have vehicle towed in to dealer for service.
Glow plug warning light flashed and check engine light came on accompanied by a loss of power while driving.dealership diagnosed the problem as a failure of the high pressure fuel pump.
Received a letter from volkswagen america for "service action campaigncode: 20t8subject: certain 2009-2012 model year vehicles with tdi clean diesel engineinstall misfueling guard may 21, 2013" to install the misfueling guard vw part #5k0 201 400. Made an appointment with jim ellis volkswagen located at 1860 cobb pkwy smarietta, ga 30060 ph: (770) 955-6565 to install the misfueling guard. After the fuel guard was installed, discovered that none of the diesel fuel nozzles at area fueling stations in atlanta, ga and charleston, sc fit the misfueling guard because the nozzles are too small to deactivate the lock-out mechanism. Car can only be refueled with extreme difficulty by very slowing trickling in diesel fuel to avoid triggering the fuel pump back-pressure auto-shutoff safety feature. Requires 10 to 15 mins to partially fuel the car and diesel fuel will foam and run out of the fuel tank neck. Contacted volkswagen america and jim ellis to remove the misfueling guard, who as of this writing, are refusing to do so per vw america directives.instead, the dealer provided a diesel fuel nozzle adapter 000-072-709 with latex gloves, which is not suitable for the average non-mechanically oriented driver and a huge inconvenience that significantly diminishes the value and utility of the vehicle. Part must not be lost and carefully wiped dry and kept clean after each use. A new driver may not be aware of or understand how to use the nozzle adapter.neither vw america nor jim ellis advised me the misfueling guard would not fit a great number of diesel fuel nozzles commonly found at area refueling stations prior to having it installed. Had i known this, i would not have allowed the misfueling guard to be installed.
Vehicle was traveling at 25 mph, suddenly lost power and died.
Around noon time this past saturday my son was returning from a neighborhood store and the car stalled at the roadside about 1/2 mile from home. He called and reported the cel and "coil" light blinking on the instrument panel. I was able to start the car, confirming the same lights were blinking and drove the rest of the way home. At home i called the vw service rep and made an appointment that same afternoon. We proceeded to take the car in a short while and it stalled again enroute - would not restart & had to call for a tow. After telling the vw service mgr what had happened he immediately called for a mechanic to bring some tool and proceeded to take the top of the fuel filter housing. As he suspected there were small filings of metal in the fuel filter housing. He then told me there was an issue with the some hpfp failuresand they would be replacing it with one from another mfgr. He also said vw dealt with resolving this issue by replacing the entire fuel system. I am reporting this issue because i have read multiple instances on the internet of this happening and vw reporting that in many cases owners had contaminated the fuel system with gasoline. I fuel all the cars for our family and have never put gasoline in our jetta's fuel system. I have all our fuel receipts from this year, and up till a few months ago had all our 2012 receipts as well. My wife is the high-use driver of this vehicle. I think i'm very fortunate this didn't happen to her on the freeway during her commute to/from work.
The car had been driven all day with no problems.we parked for almost two hours and when starting the engine, it sounded loud, like a typical diesel (ours had always been very quiet).drove out of the parking lot and merged onto the freeway.the yellow glow plug light started to flash (engine control malfunction) and the car engine died.we had to perform an emergency maneuver to pull over to the right hand lane and were able to coast into a parking lot.the car was towed to a vw dealer.we are on vacation and 1,500 miles from home.the dealer has informed me that they will need to replace the entire fuel pump and fuel line system due to fuel contamination(?).we have always been extremely conscientious and have only purchased major name brand diesel. The service manager informed me that this has happened 4 times in the last two years.we are on vacation and 1,500 miles from home, the repairs will take a week.
My wife and i were merging into traffic at highway speeds when the 2012 volkswagen jetta sportwagen tdi engine stalled.i was able to get the car off the road onto a grass embankment before a semi truck passed within inches of driver side. The car would not restart.we called vw roadside assistance and were towed to the nearest vw dealership.uponmechanic inspection, i was advised that the fuel system had failed, specifically the high pressure fuel pump.the repair required the entire fuel system to be replaced, as shards of broken metal and debris contaminated the fuel tank, pumps, lines, filters, etc.vw agreed to make the expensive repairs under warranty (estimate $6k) but not without advising me that they were not liable to make repairs under warranty due to "diesel fuel contamination".i was advised to purchase fuel from "reputable" diesel fuel stations without being askedwhere i bought gas (shell and gulf near my home).vw asked mechanic to pull 1 liter fuel sample for testing at vw.mechanic reports the sample pulled appeared to be a clean diesel fuel sample.he left the sample out overnight to settle and look for phase separation of water/fuel.he saw no separation in the morning.i have loved my diesel car, but vw has not yet satisfied me with their customer service.my safety and reliability concerns have been very much discounted, and i have been made to feel like this was my fault.
Was on my way to work one morning while in the middle of my drive going 60mph my diesel glow plug light started to blink and the check engine light came on along with loss of power to my vehicle. Had to manage to avoid traffic and pull over to the side of the road and figure out what was wrong. Ultimately had car towed to vw dealership where i purchased car from . They looked over the car, test drove it and stated they didn't see anything wrong with it and reset the mil and i was on my way. The next day on my way to work again , glow plug light starts to blink along with check engine light on and loss of power to my vehicle. Have car taken back again and this time they state it was a bad fuel pump over the fuel tank and replace it and reset the mil and got my car back. That same day on my way home from work the lights come on again for a third time with loss of power to my vehicle. Take car back and this time they replace high pressure fuel pump. Haven't had any issues with it since but i suspect this is something that is occurring in alot of vw's from this year and felt the need to report it.
2012 jetta tdi manual, the first occurrence happened after traveling on a downhill grade when i came to a complete stop at the stoplight the car started to shutter and acted like it was going to stall.this exact incident happened several times a month for no rhyme or reason.the car has now started to do the same thing more frequently and will now stall out.it used to be on cold starts and would happen within the first 10 miles of driving.it now does it anytime you are driving.i tried to start the car after work three days ago and when i started the car it shuttered and stalled, i attempted to start the car three more times before it finally stayed started.while driving home the car acted up again at the stop light shuttering and acting like it was going to stall out.the car had to be towed to the dealership.the dealership can't figure out the problem.i am scared that i will be out in the intersection or worse be on the expressway and the car will stall out and i will end up getting hit.
My car is a 2012 vw jetta tdi, clean diesel. I was driving from san diego ca to las vegas nv. It was over 100 degrees. I was traveling on interstate 15 north about 70 miles per hour. 80 miles from las vegas, glow light indicator came on, car lost power. I pulled over and car stalled, would not restart. Called vw, told them about the glow light indicator. They agreed to tow the car to lv. We sat on the road side for more than 4 hours in 100+ degree heat. Vw repaired the car in 6 days, no cost to me except rental car. Cause was described as 'metal shavings in fuel system' later referred to as high pressure fuel pump failure. Vw replaced the entire fuel system (injectors, lines, filter, fuel pump etc). However at this time i do not know if the same type of hpfp was used or a newly redesigned one. I am trying to clarify that. This is obviously a design flaw of some type. It can not be caused by bad fuel. The fuel filter would have caught any metal shavings. Any metal in the fuel downstream of the fuel filter had to come from the car itself. Not only that, having followed the recommended maintenance schedule for my car, my fuel filter was replaced at 20k miles. Http://pics.tdiclub.com/data/516/2012_jetta.pdfsimilar complaint (nhtsa action number : ea11003) does not seem to cover 2012 models so i am filing this one instead.
The high pressure fuel pump failed and destroyed the entire fuel system of the car.
I went on a road trip prior to this visit, and had a scary issue with my car where it hesitated several times while driving, it was hesitating like it was out of gas but i just filled it up with of course the recommended gas which is diesel. After a couple of minutes it stopped, which i found to be unusual cause its to new to be doing this. Then i started to hear and notice that unusual noise coming from the front driver side of my car again but a little louder than before, it was annoying me so bad. I was hearing a constant rumbling, grinding noise while driving, the rougher the road the louder the noise, when i hit a bump the noise went with the bump, the smoother the road it was less loud but still there. I took it to vw and they had told me they scanned it and found no faults with the hesitation issue, than i took a ride with a technician who did hear the noise i was hearing, the technician even noted it on my papers. We then took out a similar vehicle but i could not hear the same noise, so the technician advised me to take it back again if it gets worse. I had told the technician it is not normal, no new car should be making these noises. Not to mention the person who had sold the car to me never thanked me for the purchase as well as told me to never talk to him again, when all i was trying to do was to get some help from him, but he had treated me like garbage and made me fend for my own. On this visit they had supposedly done a multipoint inspection on my vehicle, and once again stated everything to be normal, nothing stating about my tires.
Engine light and ecm (engine control malfunction) light both come on.have taken this new car in 6 times in 2 years, and the lights are on, yet again.after vw replaced sensors (four times), and wiring (module), and harness....all under warranty, this is still a problem.and i do not know if it is a safety defect or not.i want to know that before a crash, fire, or fatality happens.please....if this is happening to your vehicle, make it known to this site.thanks.
On 5/31 we filled our tdi after getting 515 miles on our previous tank of fuel. 5/31 was my last diesel fillup in my tdi before my issue came about. At that visit on 5/31 we added 14,207 gallons of fuel to our 14.5 gallon tank. About 12 days passed from our last fillup and after 405 miles or 3/4 of a tank of fuel usage since our last fuel up on 5/31 we went on sunday 6/9 to start our vehicle.it started and then quickly died. We then tried to turn the vehicle over again and it would turn over but the engine would not ignite seemed to be a fuel issue to my husband) but in all efforts he tried to jump our vehicle .... No fix. On monday we called for a tow we arrived to the dealership and the dealership got our car into the shop... Diagnostics stated that we had gasoline in our diesel vehicle... At no time did we ever or have ever put gasoline in our car we have had this car for almost 29k miles and are other diesel product owners. We were blamed over and over again that we put gasoline in our car but thankfully we saved the receipt of our last fill up that stated we did put diesel in our vehicle the dealership stated they had to drain our fuel tank and replace our fuel filter.... This would be at a cost of almost $300. We stated to them we wanted a sample of the fuel drained and they did give us this. Our argument to the dealership was why would our vehicle now decided not to start or run afterof a tank of fuel and almost 420 miles on the tank of fuel. It seems very odd. The dealership was very quick to pass the buck to the gas station reading the reports and complaints i am not the only one this has happened to. Volkswagen owners state that there are known issues of the fuel system in the dsg tdi and still has not been recalled. I feel like i may also be another victim of this blinded known corporate problem. Someone needs to be held accountable.
(this car is a jetta tdi diesel, tdi option is not available in pull-down list above)after exiting highway, i smelled diesel fuel.parked at destination and observed fuel leaking from under hood and pooling on ground.tow truck was called & was told to get fire dept there to clean up spill.fire dept spread material on ground and opened car hood.we could see spray marks of fuel from injector or lines, spray marks down passenger side of car from splashing up on highway drivei was told to not start car and keep persons away from car until tow truck came. When vehicle was put on tow truck bed, more fuel gushed out from underbody of car.car has been serviced only at vw dealer, last date of 4/12/13.this happened when i was approx 50 miles from home on a saturday night, so the vehicle was towed to a vw dealer in that town (grand rapids, mi).upon checking fuel gauge in car, it was down 1/8 to 1/4 of a tank further than it should have been.
My car has aprox 39k miles. Hearing a metallic grinding sound in my engine while driving. Took it to a vw dealer.they told me it's a high pressure fuel pump failure and that not to drive it as is. 1 week later, picked up my "repaired" car to only have a howling sound coming from engine within 1 hour of picking it up. Brought the car back next day and was told it's the auxillary fuel pump failing. That was replaced. Picked up my car yesterday and today i have a high pitched howling sound again from the same part of my engine.returning the car again to vw tomorrow. I am afraid to drive my car. Apparently this a common problem with vw tdi high pressure fuel pumps. Car can die on me any time.so far repairs covered under power train warranty.this is looking like a lemon to me.
Vw jettatdi rear tank pump has no filter sock and fuel starved to high pressure aluminum pump without high pressure filter or manifold. No sign of metal shavings!cost of repair 10000.00 i phoned vw america as car was in warranty and they emailed back and said they would contact me and this did not happen.i had to pay the bill but my insurance covered me for most cost.lost 4 days of work and had to rent a car.this car is unsafe and i feel terrible saying this as i am a diesel lover. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car would not start in the mornings, then it would after sitting awhile.after a couple of weeks before scheduled maintenance, car wouldn't start.got it to start again, but drove less than a mile and it stall on a busy bridge.car started up again and then driver could not get it into 4th gear.coasted in third gear, but when reaching a stoplight, the car stalled yet again.this time car needed to be towed.while starting the car's headlights were flickering and had problems getting enough gas to the necessary components.dealer once again could not come up with issue...claiming that fuel pump pressure was in range.however, thecar's problem can easily be bad pressure since it occurred every time in the morning while the car sat for more than 8 hours.whether the dealer could do the necessary comparison test for this issue is questionable since it must have been sitting in the garage.the car is currently at another repair shop.we have no documentation at this point.will provide when available.
2012 vw jetta tdi sportwagon 10408 miles. Flashing glow plug light, and car would not go over 40 mph. Dealer replaced the fuel pressure gauge. Day after repair both the glow plug light and check engine light came on, would not go over 40 mph. Dealer then replaced the hpfpump per vw tech recommendations. Fuel (diesel) was checked on both repairs and not found to be faulty. A known issue with this car, though supposedly "fixed". My concerns are for additional failure, potentially leaving us stranded or on a freeway going 40mph.
48 hrs after driving off dealer lot, "diesel ' odor thru fan and idle at stop signs/lights, dealer notified told it would go away after broke in, continued w/o improvement, took to dealer, stated checked everything no problem, bring back may be animal or something blocking exahust (within days). Returned told seal was broke just under intake manifold, pics sent to volkswagen,, called to check status only to be told "turbo cracked."2 weeks later car picked up, stated all recalls performed prior to driving off lot nov 26,2011, still havent been provided with documentation. Concerned for safety, as well as nausea associated with odor in cabin.
First compliant number-10442730i am reporting yet another occurrence with this car.i have had this car at the dealer several times for the same issue.the dealer fixed a check valve because the fuel rail pressure was too low.approx. 1600 miles after it was fixed the car started to do the exact same thing shuttering and stalling.the car is now back at the dealership and they are telling me that it is the fuel that we are using in my car.they took a fuel sample and also drove the car 300 miles and can't find anything wrong with it. I do not want to drive this car any longer for fear of being in a wreck.the car has stalled on my 3 times in the past month.vw doesn't seem to think this is a big deal i have had this car for less than 6 months and the car has been in the shop several times i am paying for my car to sit in the shop!i want my money back.i will not know anything about there fuel sample test for three weeks.
My wife was driving our 2012 jetta tdi and it went into limp mode on the highway, losing nearly all power.we took it to the dealer and the problem had gone away.it occurred again the next day and we took it in again.they ended up replacing the high pressure fuel pump.my fuel pump did not fail catastrophically as others have, but it still failed.this is a systemic issue with common rail vw diesels and is something that i feel should be investigated further and a recall should be issued.i was lucky that my particular pump did not fail catastrophically and just supplied low fuel pressure and that i'm still under warranty, but complete loss of power at highway speeds seems to be a safety concern and vw should definitely issue a recall for this part.
Without warning, the engine shut down while driving down a busy road. Check engine and glow plug warning light came on. Was just able to coast to the shoulder of the road. Car would turn over, but engine would not start. Car towed to dealer. Was told there was a catastrophic failure of the high pressure fuel pump, and metal shards were found throughout the fuel system. Vw replaced the entire fuel supply system (including fuel tank) and fuel injection system. I can provide list of parts, if needed.
The contact owns a 2012 volkswagen jetta. The contact stated that while driving 70 mph, the vehicle reduced in speed and stalled without warning. The vehicle was unable to restart. The vehicle was towed to the dealer where it was diagnosed that the high pressure fuel pump failed as a result the fuel pump and the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 12,000.
Upon entering an on-ramp and also accelerating around a turn, experienced no response to depression of gas pedal.basically car had serious lag before taking off.worried about safety issue when trying to get out of someone's way.very unpredictable in occurrence and do not want to have a wreck.also experienced "stuttering" around 30 mph as if vehicle did not know which gear to get into.this happens frequently and creates a physical shutter of vehicle felt by driver and passengers.
When starting from a full stop in drive mode "d" i pressed the accelerator and the car responded with almost zero power to accelerate. It just rolled forward as though i wasn't pressing the accelerator at all moving 1 to 2 mph. After 5 seconds of pressing the accelerator and the rpm climbing slowly, it would achieve normal driving power. Even at speeds of 20-30mph the initial response upon hitting the accelerator wasthe same lagging response. Applying the gas pedal felt like starting from a stop with a manual transmission in 5th gear. I stopped the vehicle several times, even shutting off the car, without any change in the behavior during my 10 minute drive. After leaving the car off for half hour the problem didn't yet return.
The contact owns a 2012 volkswagen jetta. The contact stated that the fuel door failed to unlock. The dealer advised the contact to lock and unlock the vehicle doors several times and then activate the fuel door lock system to unlock the fuel door. The vehicle was not taken to the dealer for inspection. The manufacturer was aware of the failure and advised the contact to take the vehicle to the dealer to have the fuel tank door lock modified. The approximate failure mileage was 43,000.
Driving at 45 mph city highway speed, in traffic, & stopped at a red light.light turned green, accelerated, car suddenly lost power & warning light came on.turned onto a side street, turned off engine & looked up the warning light in the owner's manual."engine pre-heat" warning, solid, not flashing.restarted car, light was out, resumed normal travel on highway, but light came back on and check engine light also came on.both solid.contacted dealer & was told to bring in the car.during trip to dealer glow plug light resumed flashing & car lost power on hills.tech removed fuel filter, found metal filings, said hpfp had failed & filled fuel system with metal particles.repairs estimated @ >$7,000.dealer originally said repairs would be covered under warranty, then 2 days later said they would not be covered under warranty.no possibility of gasoline contamination.purchased car expressly to fuel it with 100% vegetable oil based biodiesel.dealer knew intent & sold the car for this express purpose.still working with dealer & vw to resolve warranty issues.
Leak in the fuel system.
I purchased my car 1 year ago has approximately 27k on it now bought it with 1000 miles on it after a month after purchasing my vehicle i started in some wobbling rumbling noises coming from the left front of my car i took up a drive with the technician the technician heard the sound they had my car for four days didn't even give me a loaner and i missed school because so. After 4 days they came up with no conclusion he told me to bring it back when it gets worse i brought my car back several times and after everything look for the fifth time they told me that my tires are feathering i was wondering why they tell me that now i'm not after the first two times. I then took it to the tire dealership and several other second party dealerships when they told me my tires are fine along with one of the volkswagen dealerships. I am now having performance issues with my excelerator hesitated it seems like it's gurgling and seeming to have troubles accelerating now. My miles per gallon has dropped from 42 to 38. I am here in a whoooing noise when i'm returning the wheel all the way right and reversing and it's coming from the left side left front side where the original noise was, vw told me it's normal. I'm also hearing the same issues must like everybody else's with this car with accelerating i'm hearing weird cranking noise through the ac vent which is a normal at high rpm's. Just recently i had a put my foot all the way down to the four with my brakes to stop the car and i don't know why. I'm also hearing the same issues like everybody else with my windows it's really not loud and noisy after about 50 mph. The dealership is yet to come up with clear answer to my issues they just told me to buy tires and they weren't even sure if the new tires would fix the issue or not. Theyalso tell me i won't be covered in the future if something happens. Vw needs to be investigate.
I have a 2012 jetta tdi that is now just out of bumper to bumper warranty, except the 10yr/120k coverage extended on the known poorly designed hpfp (investigated in nhtsa action pe10034). I do a fuel filter change early 15k from the last dealer change at 44500 miles... And i find metal particles in the fuel filter.this is not normal, and indication of wear, and source is almost certainly the hpfp cam and roller/piston which is lubricated and cooled by diesel fuel recirculated to the filter via bypass, and some of this ends up in the fuel tank, and worse can end up in the injectors causing injector failure, even possible burned piston heads and catastrophic engine damage. I assume the path forward is document my findings, i did this with high resolution digital pictures, printed for the dealer, and a pristine white rag turned grey with metal filings, along with the old filter delivered for their inspection (i even provided the vcds diagnostic print out for the vehicles self-diagnosis). Since i did the filter change, and about 100 miles and one day later, there is no more evidence of these metal particles in the system..the dealer service department tried, vw would not authorize a pump replacement.. So i called and vw explained the situation to them, they did not bother to record name or vin, clearly not interested in customer care. Official vw policy seems to be to ignore the metal filings and the customer, they offer a bogus explanation that metal filings could come from fill nozzles, or some other source (unlikely, i also own a diesel truck, and with longer service time, with more fuel used, there were no metal particles at nearly 30k miles. I now have a car i cant trust, knowing the hpfp can suddenly fail without warning and leave my family stranded, even cause an accident if it happens in a busy interstate, or when pulling into traffic.
2012 volkswagen sportwagen tdi. When traveling on the freeway 4/11/15 glow plug light began blinking, we noticed an immediately significant loss of power. At this moment we were traveling on a two lane freeway that happened to have one lane blocked. Vehicles immediately began stacking up behind us. After pulling off the freeway attempted to stop and restart the engine, we had a very difficult time restarting the motor. Was able to drive back to the dealership, however had a significant reduction in power, safety was a concern and was very worried that the vehicle would stall while on the freeway. Because of this we pulled off the freeway and continued to limp towards the dealership on local roads. There was so much reduction in power than driving up a small hill almost brought the vehicle to a stop. Dealership accused us of fueling the vehicle with gas instead of diesel, gas station was able to produce a receipt showing that we had filled the vehicle with diesel. However, vw is covering the repair, and vehicle is ready to be picked up 4/16/15.did not feel that the fuel pump failure had anything to do with misfueling, and while vw is covering the repair, it appears that this issue is a well documented failure with vw. We do feel that our safety could have been compromised with this failure.
While driving on the interstate at 70 mph in the middle lane of three lanes at approximately 10:00 pm through light rain the glow plug indicator on the dash began to flash. Then the engine lost power. I pulled to the emergency lane where the car lost all engine power and would not restart. This all occurred within 20-25 seconds and we were lucky to be able to make it to emergency lane. We have since had the vehicle towed to a vw dealer where they replaced the entire fuel system which was under warranty. After researching this high pressure fuel pump problem most fellow vw owner recommended that i file a complaint.
The contact owns a 2012 volkswagen jetta. The contact stated while driving various speeds, an unusual noise and vibration emitted outside of the vehicle. The failure occurred whenever the accelerator pedal was engaged. The vehicle was taken to an authorized dealer, who was unable to duplicate the problem. There was a recall related to the failure under the nhtsa campaign id number 11v490000 (fuel system, diesel) however, the vin was not included. The manufacturer was notified of the defect. The failure mileage was unavailable.
The turbo on my 2012 jetta sportwagon has failed at 89,000 miles and vw would not fix it.it cost me $3000 to fix.the particulate filter was dirtied as a result of the failure and vw will not replace it.it will cost me $2000 to fix it.i want full value for the car plus my $3000 back to fix the turbo.the turbo failed five months after vw completed the mandatory "service software update" required to get an approved smog check.
High pressure fuel pump failure at 104k miles on 2012 vw jetta tdia fuel line was leaking, which as stated by the service manager at serra vw, appeared to be a manufacturer defect. The engine cover was rubbing the fuel line (grommet possibly) causing a leak. The fuel presumably leaks onto the serpentine belt weakening it, and causing it to fail and shred to pieces.fuel line was replaced, as well as the serpentine belt. Car was tested and would not crank still. Service technician thought it could be the battery, though it had been replaced roughly a year and a half ago. Still, they discharged the battery, charged the battery, and tested the car, and it still would not crank. At this point it was thought the fuel filter may be an issue. Fuel filter was replaced, the car tested again, and again it would not crank. That is when the high pressure fuel pump was going to be replaced. Serra vw placed a warranty claim, which was declined, with the blame placed on the leak in the fuel line.the fuel pump is covered under the extended emissions system warranty as a result of the emissions recall due to unethical modifications of the company. I opened a customer service case, to investigate. They found no reason why the hpfp warranty would be declined. They relied on the word of the service manager, that stated a manufacturer defect causing the fuel line to leak was the cause for the fuel pump failure. At no point was there ever any indication of stalls, lack of power, or reduced power or 'missing' when the serpentine belt failed, indicating no issues with the hpfp prior to arriving at the dealership for service
After less than 3 minutes of operation, the vehicle can stall under a specific set of circumstances.the incidences (13 and counting in 2 months) always occur when in second or third gear at ~30-35 mpg.the driver is slowing down (as to stop at a red light) and then accelerates (light changes to green).about 2-3 seconds after acceleration begins the engine stalls and must be restarted.the engine just cuts out during acceleration.
When fueling with diesel, some diesel pump handles don't fit into fill nozzle. While attempting to refuel vehicle. Fuel will spilled over onto person filling, ground and vehicle. You are unable to safely fill vehicle without spilling fuel.
While driving the jetta tdi at 35 mph, all of a sudden dash lights flashed on and off and car stalled. We were able to steer car to side of road. The car would not turn over and was towed to local vw dealership. It was diagnosed with hpfp failure and the metal had contaminated my entire system and needed costly repair. Fuel was sent for testing, and when verified that it was not owner negligence vw repaired the car. The wait was almost 2 weeks.
2012 vw jetta sportwagen tdi had high pressure fuel pump hpfp catastrophic failure on the highway.was able to coast without power to an off ramp.1 week of repairs but the near collision issue is amazing.
My first concern is the seat belt warning light will not stop making an alarm noise. My seat belt is plugged in, and the alarm will not stop and the dashboard views it as un plugged as well. Clearly, it was plugged in. I tried to take it out, inserting it back in slow and fast. Neither was acknowledged by the system. Am i even safe???second, there is some sort of delay while driving. I just purchased the car in december 2015. In march 2016, the car has some sort of delay while i'm driving. Not during deceleration or acceleration. But in the 40 -50 mph range. I realize, maybe it has something to do with the turbo injection. It has started happening again sporadically a month later.... ??? please help with clarity on this issue. Is there fuel injection issues with tdi? okw
My car is a 2012 vw jetta tdi, clean diesel. I was driving from san diego ca to las vegas nv. It was over 100 degrees. I was traveling on interstate 15 north about 70 miles per hour. 80 miles from las vegas, glow light indicator came on, car lost power. I pulled over and car stalled, would not restart. Called vw, told them about the glow light indicator. They agreed to tow the car to lv. We sat on the road side for more than 4 hours in 100+ degree heat. Vw repaired the car in 6 days, no cost to me except rental car. Cause was described as 'metal shavings in fuel system' later referred to as high pressure fuel pump failure. Vw replaced the entire fuel system (injectors, lines, filter, fuel pump etc). However at this time i do not know if the same type of hpfp was used or a newly redesigned one. I am trying to clarify that. This is obviously a design flaw of some type. It can not be caused by bad fuel. The fuel filter would have caught any metal shavings. Any metal in the fuel downstream of the fuel filter had to come from the car itself. Not only that, having followed the recommended maintenance schedule for my car, my fuel filter was replaced at 20k miles. Http://pics.tdiclub.com/data/516/2012_jetta.pdfsimilar complaint (nhtsa action number : ea11003) does not seem to cover 2012 models so i am filing this one instead.
Car ceased to continue acceleration while in motion.dealer assessment concluded particulates in diesel fuel line caused failure to fuel pump and related components. Dealer service department advised that particulates likely originated from diesel fuel storage tanks at gas station. Vehicle was still covered under manufacturer's 50k power train warranty and fuel pump and related parts were replaced at no charge.
Was driving 40 and was heading down a hill and was coming to a stop when my 2012 vw jetta sportswagen power flickered, coil light (glow light) came on, it made a loud noise and died. I was unable to move it, could of been a bad situation. Thankfully vw dealership service gave me a number to a local towing company. I was quickly towed to dealership. It sounds like so many others have had this problem. Waiting to hear official diagnostics.
The engine shut off while traveling at 65mph on the highway. The high pressure fuel pump failed, causing the shutdown. Volkswagen of america had already issued an extension on the warranty for the high pressure fuel pump, but i'm beyond the mileage of the extension. I was fortunate to be in a rural area without a lot of traffic, but this could have been a major accident if i had been in traffic or even just in the left lane.
During february, the 2012 vw tdi jetta sportwagen with 59,7000 miles stalled twice when trying to start the vehicle.on the third start the vehicle started but the glow plug light was flashing and the car would not accelerate to more than 45 mph. The vehicle limped to the dealership, who found metal flakes in the fuel filter and stated that the in-tank fuel pump had failed.the in-tank fuel pump was replaced and the fuel system was apparently cleared of metal.at 63,000 miles, the glow plug light began to flash while at highway speed and the vehicle began to lose power.i got the vehicle to an exit, stopped it, turned the vehicle off and restarted.the glow plug light was no longer flashing and the car was drivable although it was lacking some acceleration and there was a moan/whine noise coming from the engine.got the carback to the dealership and learned that the high pressure fuel pump has failed and that the entire fuel system needs to be replaced. There is no mis-fueling issue, and diesel receipts are kept at fill up.
Jetta wouldn't start, called dealership and they said get it towed in, we have 12 other just like it, zero degree's outside, they told me about the inner cooler technical bulletin and they'd take of it, they said they would defrost it and look inside the turbo, they never did look inside the turbo they unhooked one tube and yeas moisture liquid came out they said not enough, that's not what they told me they were gonna do, its not a coincidence that 12 other cars are having the same problem, they didn't take care of it and made me pay for a new starter, totally unacceptable the 12+ other cars having the same problem. $84 towing and $480 for starter, they need to recall the turbo's causing the problems. Unacceptable
I was on my way toworkat 3 am i jumped on the freeway and my vehicle lost acceleration and started sputtering back and forth i was able to pull aside to get away from the freeway the car then sped up on its own i put my foot on the pedal to see if i could slow it down it then drove normal about a block away from the freeway back toward my home it lost power again while driving very scary i noticed an epc light go on and off 2 times while driving when i finally got it home i turned the car in the on position and noticed the epc light staying on thank you for your time
High pressure fuel pump failed. Took to dealer and they repaired and said they are having problems with them.
Gas cap problem waring light on do to gas cap and gas leaking feums when gas tank is full can smell gas while driving
While driving vehicle in parking lot, car sounded strange. As car moving through parking lot car completely stalled. Turned hazards on. Turned car off and attempted to restart car. Car would not restart and windows would not function. After a few minutes a nice gentleman offered to push car to safe location. Put car in neutral and steered as nice gentleman pushed car. Car lost all power steering at this time. Contacted nearest vw dealership, vw valencia. Vw valencia stated shop and dealership would be shutting down and couldnot help me, directed me to nearest vw 14 miles away. Pregnant and with a 2 year old in the car decided it would not be safe to venture out of my town. Called aaa. Aaa towed me to german hi tech inc. German hi tech inc determined fuel pump was to blame. Researched vw fuel pump recalls. Found recalls on passat and cc models. Contacted vw to determine if recall is extended to jetta tdi. Vw employee told me not at this time. Determined best course of action to have work completed in town if no guarantee of recall. Did file a complaint with vw.
I was on an approximately 6 hour road trip. Approximately 100 miles from my home, my 2012 volkswagen jetta tdi was being driven at approximately 70 mph on the highway. The glow plug light on the instrument cluster began flashing. Vehicle then went into "limp mode", slowing to approximately 45 mph on thehighway. I was able to make it to the next exit off the highway, and come to a stop at the off ramp stop sign. The vehicle then stalled, and would not restart. This left my wife and i stranded 100 miles from home. Vehicle was towed back to the dealership, where the vehicle was purchased. Mechanic at dealership stated the high pressure fuel pump "exploded", sending metal shards throughout the vehicle's fuel system. Dealership states this may be caused by "contaminated fuel". A small amount of online research revealed this is a common problem with volkswagen tdi engines.
It first started around may 2021. The first symptom was gas or exhaust fumes in my cabin of the vehicle. Apart believed to be a fact it was the canister purge solenoid so i changed it out myself twice. The symptoms did not seem to go away so i decided to take it to a firestone; after a week and a half they decided they didnā€™tknow what it was so i was refunded. After that i took it to ā€œcheckered flag volkswagenā€¯ in virginia beach. When i was diagnosed with the charcoal canister needed to be replaced. After that was changed i had to move the very next day to alton illinois. So i use the vehicle to move to alton illinois vehicle seem to be running fine but after the day the check engine light came back on was the same code. Shortly afterwards i started smelling the fumes again and i developed a cough and i have occasional headaches come from the fumes coming from either gas or exhaust inside the cab another vehicle through the vents. Since i moved i cannot return to the same dealership to further resolve this problem and now i am expected to pay for further service being done and continue to pay for the service already done by the last dealership. This is a safety hazard to me to drive like the and i have to pay for an unfinished job. I would like my money back and have the service taken care of without further costs.
I was driving on a county road when i began to lose power. There was traffic behind me. My car began to shake and make a loud knocking sound as it countinued to coast. As soon as i was able to begin to pull to the shoulder, my car completely and violently died. It would not restart, leaving me stranded and causing upcoming traffic to avoid me. The dealership states it is high pressure fuel pump failure. The analysis of fuel shows a lubricity failure, which the dealership stated was due to metal shavings. It was negative for gasoline and has not been mis-fueled. There has been multiple reports of these failures, which cause the metal shavings to contaminate the fuel system. Vw has extended coverage to these pumps, but does not take responsibility for the ongoing failures. "not passing the lubricity test" which appears to be caused from the pump failure itself, voids the extended coverage, causing thousands of dollars in repairs.
I drove the car to work win i get out of work start the car put in reverse and the car staled out cant star towed to the dealer i whose told at that time car have fuel contamination no warranty . Towed it home my husband check car found fuel filter sum metal rust change filter clean line and filter housing and all parts connected to fueling car start fine for a 3 months same ha pin did same now car staled as i whose driving with no start tow home an we are in contact with vw to see were this going. Culprit is hpfp.
33,600 miles with no problems at all on vw tdi sportwagen. Los angeles to lake havasu, az friday,afternoon july 11, 2014, 300 miles in 110 degree weather. Parked for 2 hours, drove to market. Glow plug light came on, engine stumbled, died, no restart. Walked to 2nd home. Next day - no start, called vw, towed 150 miles to las vegas, rented car in az for weekend and drive back to la. Lv vw dealer says "out of fuel". Reply "impossible, only drove 300 miles". On monday, dealer calls to say it may take a week, it is the fuel pump and he is working on getting coverage for work from vw. Reply "still under warranty, why wouldn't vw cover". No answer. On wednesday calls to say have to order parts, metal particles in the fuel system, may be longer.(final count 11 days from failure to repair). With additional days on rental, out of state drop of fee, hotel room, etc. About $800 in outlay (not counting time to travel to las vegas to pick up car and back to la).
Check engine light came on and while driving to dealer for service the car engine failed completely while driving at 60 mph on freeway. Car had no propulsion and came to a rolling stop.unable to restart car. Towed to vw dealer and they said vw tdi fuel pumps have had issues and could fail. Luckily nobody was injured but could have been very dangerous as engine shut down immediately and failed completely while on freeway. I was very shaken by the incident and was unable to move all the way to side of freeway. Still do not have car back and vw dealer indicated it would be a large repair
The contact owns a 2012 volkswagen jetta. While driving at an unknown speed, the vehicle stalled without warning. Jim ellis volkswagen (5901 peachtree blvd, atlanta, ga 30341) diagnosed that the fuel sensor failed and needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to an independent mechanic and the fuel sensor was replaced again; however, the failure recurred. The vehicle was taken back to the same dealer for hard and soft diagnostic tests; however, the failure could not be replicated. The manufacturer was contacted and did not assist. The failure mileage was 45,000.
My car broke down, i.e. A warning light emitted on the dash. I was able to pull my car over. I turned off the engine and the car would not restart. I had my car towed to the dealership. The dealership informed me my high pressure fuel pump failed and sent pieces of metal into my entire fuel system, and that everything except the fuel tank would need to be replaced. This is a $5400 repair per the vw dealership my car was towed to. Vw of america issued a voluntary extended warranty on this fuel pump to 120k miles. My car broke down at 120,946 miles. I called vw of a to ask if they would cover at least part of my repair as i was not far outside of the warranty window (946 miles) - they said they would do nothing to help me. After talking to the service guy at the vw dealership, he told me he's had three other vw tdi's in there this month alone for the exact same problem. I also talked to another local vw mechanic shop to get another quote for the repair - the owner there said he "knows all about the problem." thus, it seems that the fuel pump failure i experienced is happening on a large scale to several people who have the same car/fuel system i have. Vw of america also knows about this problem, hence their voluntary extended warranty. It is my opinion that vw of america should have issued a recall for a defect, as opposed to an extended warranty. Both the vw dealership where my car currently is, as well as the local vw mechanic shop i spoke to, are in agreement that the high pressure fuel pump should have been recalled, but that vw of america got out of this costly option by issuing an extended warranty. Any help or insight into this issue that you can afford is greatly appreciated.
Map sensor - repeating failure the manifold absolute pressure (map) sensor failure causes exponential safety issues while driving on highways and/or higher speeds that can result in death. After repeated replacement and repairs, continuous failure occurs. Stalling, power and steering issues occur at high speeds and/or on highways, putting driver at risk for a fatal collision.personally, i have had the sensor replaced multiple times, including hoses and pumps on three different occasions. Soon thereafter, map sensor fails and has caused me to create almost a dozen collisions at high speeds, particularly on highways.
Car lost all power and would not restart.i was driving about 55mph on a rural road, thankfully there was not a lot of traffic at the time the car failed. The glow plug light started flashing as the engine was losing power. There was no warning that the car would fail like this.i was able to pull off the the road in neutral. I suspected a high pressure fuel pump failure since vw had just sent out a letter notifying me that the warranty on that part had been extended to 120k miles. After it was towed to the dealership, they confirmed it was a hpfp failure and i am waiting to find out if vw will cover the repair. Was told that this failure caused damage to the entire fuel system ($8,800.00usd). I do not see how vw can put a car on the road with a part that could potentially fail and cause this much damage.
On an afternoon in early february 2016, my 2012 vw jetta tdi went into 'limp' mode after starting it and driving for less than two minutes out of my workplace parking lot. I was barely able to get it to the side of the road and stop, when it died completely and would not start again. The glow plug dash light came on. I had it towed to the dealer the next day and they diagnosed that the high pressure fuel pump (hpfp) had failed, blowing ,metal shards throughout the entire fuel system. They performed a diesel fuel test, which 'passed', so all repairs were covered under warranty. The car had 53,000 miles on it at that point. Parts alone would have cost nearly $4000, and i was not shown what the labor costs would have been! i then discovered that this is a 'known' issue but not under recall, only an extended warranty period. Having the complete loss of power that limp mode resulted in, and being stranded for hours waiting for a tow, made me reconsider my purchase decision for this vehicle. I am very glad i was not on the freeway, as the failure could have been deadly in that driving environment. With the current diesel emissions scandal ongoing, i am 'stuck' with this vehicle, unless i want to take a drastic hit on private resale value; no one will take it in trade. This is a very dangerous problem that needs better resolution.
For over a year, my car was having hesitation issues.i kept calling my dealer and going in for regular service.at one point, my car started but then turned off two times.i kept getting different stories..."unable to replicate", "a faulty valve, code p2004." on my way to work 2/23/16, my car lost power on acceleration.the check engine light and the coil (tdi) light came on.i pulled over and turned off the car and waited.then started the car again, began driving, and it happened again.i called the tow truck.dealer service manager (fitzgerald - andrew) gave me the run around -- telling me that i put contaminated fuel in my car. I called sunoco and my, geico, immediately. The most upsetting part of all of this was how andrew approached the problem, exaggerated my involvement in it and arrogantly used his position to show blame to me -- never explaining this is an extended recall and why!i am now getting my fuel pump fixed under the warranty. But.... This should be a recall now.i know that this problem was on-going for me for a whole year, and i believe that it has damaged my car, and i cannot prove this.please save other owners and recall this part.
Fuel tank filler door will not open. Defect in locking and release mechanism.
Fuel line leak. This leak is not only occurring in diesel based engines. While driving the check engine light appeared as it appeared there was obvious stress on the vehicle causing the car to stall & the car struggled to maintain momentum prior to the stall. Seemed as if the car was not shifting correctly. Took the vehicle to be checked to discover there is a gas leak detected after a pressure test was performed. The vehicle has 89k miles on it.
While driving in the freeway at speed of 20 mph due to highway traffic, i smelled diesel fuel through the air vents. The vehicle suddenly began to loose power and the pedal was not functional completely after, the vehicle shut off and stalled on the highway. The mil (malfunction indicator lamp) and battery dash warning lights came on. The car would not start over and was towed out of the highway. I noticed there was a diesel fuel leak underneath the vehicle. The car was then towed to a volkswagen dealer and diagnosis were made resulting in fuel pump replacement.
The car is a 2012 jetta sportwagon tdi. It has received all appropriate service and maintenance, and only diesel fuel has been used in the car. There was approximately 1/2 tank of diesel left when the incident occurred.while driving on a residential street, the glow plug warning light began to flash. Approximately 30 seconds later the engine began to lose power, and within two minutes died completely. I was able to coast to the curb and park, but the car would not start again.an inspection by a certified mechanic found metal shavings throughout the fuel/propulsion system, and diagnosed a blown high pressure fuel pump. This is a known issue with vw tdi engines.
Had car in for new tires and after i left the mileage went from mid 40s to mid 30s, no engine service light,no partical filter light, returned to dealer and didn't offer to check it.24,000 miles.is this something to do with dieselgate?
As i accelerate to merge onto the freeway, i suddenly realized that i didn't have any power to speak of, which was quite alarming. This had never happened before. I was able to gain enough speed to get on the freeway, but i instantly turned on my hazard lights realizing that i could not gain enough speed to keep up with the flow of traffic.shortly thereafter, my glow plug light came on, and i drove my car 1 mile to the nearest off ramp. When i came to a complete stop my engine light came on, and i drove 1 mile to my scheduled doctor's appointment. I parked my jetta with plans to address the matter after my appointment. When i returned to my car, it would not start, and i called aaa to tow my car to the nearest vw dealership. As i mentioned, this had never happened before, and i was in absolute shock because i love my clean diesel, and i have encouraged 4 other friends to buy the exact same model!!!after leaving the car at the vw dealership, i began to do some research online about the issues people are having with the bosch high pressure fuel pumps in the vw clean diesels. Honestly, this has deeply changed how i feel about my car, and worries me greatly!it is incredibly dangerous to have a car completely lose power! :(from what i understand, vw is "suggesting" that hundreds of people have put gas in their diesel engines. My husband has had a jetta diesel wagon for 12 years and has over 200, 000 miles on it, so we are well versed in the use of diesel. We have never put gasoline in our diesel cars!!! we are incredibly disappointed in the way vw is handling this issue. To suggest that hundreds of loyal, devoted diesel fans that have purchased their cars are at fault is an enormous mistake, as is suggesting that consumers are not buying "quality diesel." take that up with the refineries and gas stations, volkswagen, not your loyal customers.
A woman and a young child departed a preschool on a clear, dry day.the vehicle shut down in the middle of the street 250 feet from the preschool without warning or any sign of trouble.the vehicle had run well to date.the driver attempted multiple times to restart the vehicle, but it shut down again within two seconds of starting.a good samaritan pushed the vehicle to the curb.the vehicle was towed to a volkswagen dealer, where it was determined that the cause was diesel fuel system failure, necessitating total replacement. The fuel system in this make and model is a known problem, for which an extended warranty applies to 120,000 miles. The dealer had a fuel sample tested for contamination.results were all statistically significantly within vw specifications.volkswagen contends, however, that the fuel sample failed the test due to its own rounding error and refuses to honor its extended warranty.
Vehicle engine (jetta 2.0 tdi) abruptly stalled and would not restart.the dealer stated that the high pressure fuel pump had failed; and had disintegrated in a fashion that the debris had contaminated the entire fuel system.fuel tank, lines and injection system were cleaned, fuel pump and filters were replaced.however, the vehicle has still experienced intermittent stalling problems ever since this warranty repair, and the dealer has been unable to resolve after numerous attempts.the vehicle has been (and currently remains) at the dealer for 33 of the past 40 days.
With no prior indication, the engine glow plug light began flashing while driving on the highway.within few minutes, the engine light came on and car started to loose power. Engine noise pitch changed, and was able to pull the car of the main freeway and barely made it to the dealership. As soon as we made it to the dealer parking lot, the engine cut off. Diagnostic of the car showed that the car suffered a catastrophic hpfp failure which caused debris contamination throughout the entire fuel system. 4 days later, the engine had its hpfp, fuel lines, injectors, and auxiliary pump replaced. Fuel tank was flushed and cleaned out from debris. Cost under warranty was $5500. The dealer said that they've had 50 cars exhibiting similar conditions.cause of the failure is under investigation by vw. As owners, we have no clues what to do or when this will re-occur again which does not give me ant sense of confidence.i always fill at the same chevron station so it is not the quality of the diesel.
The contact owns a 2012 volkswagen jetta. While driving approximately 30 mph, the front driver's door opened independently. The contact mentioned that the latch failed and the door could not be closed. The vehicle was taken to dorschel volkswagen (3817 w henrietta rd, rochester, ny 14623, (800) 768-6026) where it was diagnosed that the door latch needed to be replaced. In order for the door latch to be replaced, the door panel needed to be detached. The vehicle was repaired; however, two years later, the front passenger door failed to close. The vehicle was taken back to the same dealer where the same diagnosis was provided. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 107,000.
The contact owns a 2012 volkswagen jetta. The contact stated that the rear driver and front passenger doors did not lock when the alarm was activated. There were no warning indicators illuminated. The failure recurred several times. The vehicle was taken to autobahn motorcar group (3000 white settlement road, fort worth, tx 76107, 817-336-0885) where it was diagnosed that the door latches needed to be replaced. The manufacturer was called, but there was no response. The vehicle was not repaired. The failure mileage was not provided.
The contact owns a 2012 volkswagen jetta. While driving approximately 70 mph, the engine and tire inflate sensor indicators suddenly illuminated before the transmission malfunctioned. The gear would no longer shift up or down. The contact indicated that the failures occurred on multiple occasions. The vehicle was taken to mener volkswagen in latham, ny where it was diagnosed that the mechatronics unit inside the transmission was faulty and the entire transmission would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The vin was invalid. The failure mileage was 110,000.
Picked up the car from the dealer on 10/03/12 at 11:00 a.m.it was new---had 47 miles on the odometer.drove it to work and then arrived home at 6:45 that evening with odometer reading 81 miles.as i was parking the car in the garage i put it into reverse to back it into the spot and then switched the gear(this is a automatic transmission) to drive to straighten out.the car continued to move backwards in reverse and if i had not had my foot on the brake i would have crashed into the concrete wall of the garage.tried to put the car back into drive--the gear shift was stuck in reverse. I turned off the car and of course, could not start it again because the car was in reverse.the electrical panel on the dashboard continued to read that the car was in park.tow truck driver arrived and he had to manually pull the cable wire in the engine while the car was running to change gears and get the car to start.this is a very serious problem---the dealer and volkswagen claim it has been fixed by simply tightening a clasp on the transmission cable.why was the clasp loose?i maintain this is a design flaw.if i had been trying to make a u turn in traffic or park on the street the result could have been horrific..i am petrified to drive the car again and the dealership and volkswagen want to sweep this incident under the rug.please investigate and prevent this from happening to someone else.thank you
The throw out bearing suffered a catastrophic failure as i was going 80 mph down the freeway, to replace it i discovered that the sway bars end links were rusted solid and the brakes have been done 6 times and broken every time but this last time within a month
The contact owns a 2012 volkswagen jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the failure was not diagnosed. In addition, the contact stated that the headlights became inoperable intermittently without warning. The contact also mentioned that the front driver seat independently readjusted and the steering wheel shook violently when the vehicle was driven. The vehicle was taken to the dealer and an independent mechanic where it was diagnosed that the purge valve and the steering rack failed and needed to be replaced. The vehicle had not been repaired. The failure mileage was 66,000.
I was driving the car normally on the highway and i pushed the clutch in and it went straight the floor this is a problem because it was the slave cylinder a know failure point. This is dangerous because io couldn't put the car into gear again and was in neutral on the highway. Volkswagen needs to fix this on this year jettas.
Upon entering an on-ramp and also accelerating around a turn, experienced no response to depression of gas pedal.basically car had serious lag before taking off.worried about safety issue when trying to get out of someone's way.very unpredictable in occurrence and do not want to have a wreck.also experienced "stuttering" around 30 mph as if vehicle did not know which gear to get into.this happens frequently and creates a physical shutter of vehicle felt by driver and passengers.
The contact owns a 2012 volkswagen jetta. The contact stated that the engine seized frequently while driving and there were metal fragments stuck in the engine and transmission. In addition, the engine control module and battery indicators illuminated. The vehicle was taken to mckinney volkswagen (855-402-5098, 3600 s central expy, mckinney, tx 75070), but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
I was on my way toworkat 3 am i jumped on the freeway and my vehicle lost acceleration and started sputtering back and forth i was able to pull aside to get away from the freeway the car then sped up on its own i put my foot on the pedal to see if i could slow it down it then drove normal about a block away from the freeway back toward my home it lost power again while driving very scary i noticed an epc light go on and off 2 times while driving when i finally got it home i turned the car in the on position and noticed the epc light staying on thank you for your time
The car will occasionally shutter upon acceleration.
I parked and could not remove my key or turn off the engine. My car is not safely drive able. Unpredictable if key will tur on or worse still turn off. The failure to turn off happened on a public street.
The car, a 2012 vw jetta se, failed to respond to the reverse gear on 1/5/2015 and behaved as if the emergency brake was still engaged. The rear tires would not move and the reverse maneuver failed. The dealership was called and they recommended towing to their facility. This was accomplished on 1/9/2015 and to date there has been no resolution.
Since purchasing this vehicle new almost 3 years ago, it has very occasionally exhibited a hesitation during acceleration from a stop. It is a tdi version with the automated manual dsg transmission. Up till now, it has been impossible to induce on command, making it very difficult for the two dealerships that have examined it to identify the problem. Each time this has occurred, it seems to follow a very brief acceleration, as though you are starting to move into traffic and then back off the throttle for an instant before reapplying the throttle. As you step back into the throttle, there is no change in engine speed for about three seconds, regardless of pedal position - it just continues to idle until it finally responds normally. Since this usually occurs when making a left turn in front of oncoming traffic or merging from a driveway, the three seconds of delay during which you roll forward can be very dangerous.
Same problem as described in nhtsa action number: pe09035 and nhtsa recall campaign number:09v333000 car is currently at volkswagen dealer awaiting a replacement megatronics unit to replace original unit. Vehicle would not accelerate after stopping at a traffic light.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2012 volkswagen jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into park and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contactā€™s place of employment. The contact reached out to a representative on at the volkswagen website and was informed that the vin was not under recall. The contact referenced nhtsa campaign number: 19v615000 (electrical system, steering) as a possible solution to the failure however, the vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
Leaving work i had started my car let the car idle down put it in drive and it slammed into gear after taking off the car shifted into 3rd gear and no higher after noticing this i pulled over put the car in park and tried shifting through the gears and it continued to slam into drive and reverse so i turned the vehicle off and started it back up at that point the mil was on and the service wrench was light up. Called me dealership they had the car towed to a volkswagen dealership upon their diagnoses they said it could be a wiring issue possible a transmission control module issue upon further investigation the transmission control module had been warrantied previously (as i am the second owner of the car).
5-speed manual transmission failed after only 80,200 miles.under normal driving conditions, accelerating after a stop,there was a noticeable "clunk" sound after shifting from 1st to 2nd gear, and then a continuous loud rattling sound in all the gears 2nd-5th.vehicle remained drivable though with a continuous clattering sound in 2nd-5th gears and with a slight shuddering while in motion.vehicle had recently received regular 80,000 service.no indication of a problem existed until it was manifest in this failure.vehicle remained drivable though normal speeds enough to take to dealership approximately 40 miles away.diagnosis was a problem in the gearbox necessitating a replacement of the transmission.given the reliability of most manual transmissions, i consider this failure to be premature in comparison to its expected service life, and therefore most likely due to some defect in the unit.vehicle is currently in for service to have the transmission replaced.will provide documentation once the vehicle has been returned.
Vehicle has vibration over 50 mph. It is felt through out car. After several attempts to diagnose, dealer states that its characteristic. I have tested several other vehicles of the same lineage and disagree.it is either dual mass flywheel or outer axle failure, however dealer states unless vw authorizes, they will not repair. Vehicle is within warranty.
I have just found out that there was a recall on my car on 4/7/2015 about an issue with the axles that i never got a notice to take action of what to do to fix the issue
The contact owns a 2012 volkswagen jetta. While driving at 65 mph, the electronic power control light illuminated and the vehicle began to slow down to 35 mph. The failure occurred twice. The vehicle was taken to an independent mechanic where it was diagnosed that the high pressure fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not aware of the failure. The vin was invalid. The failure mileage was approximately 47,890.
When making a broken u-turn in an attemp to enter a parking space, the vehicle got stuck in reverse and would not shift to park or drive.because the vehicle was stuck in reverse, once the car was shut off, it was impossible to re-start.if this had happened in a busy intersection, the results could have been fatal.the two truck driver immediately recognized the issue as a frequent one with 2012 or 2013 vw jettas.he said that the shift cable in these vehicles is unstable and can become loose, resulting in a complete loss of ability to shift the car from reverse to drive and vice versa.the technician at vw spent 5 minutes putting the shift cable back in place, which has solved the problem for now.this appears to be a design defect with vw jettas and i would recommend that the agency contact vw to find out what is being done to rectify the defect.i have contacted vw as well to inform them of this safety issue.
The contact owns a 2012 volkswagen jetta. While parking the vehicle and placing the gear in the park position, the vehicle started to roll forward down a hill. The contact had to apply the emergency brake before the vehicle rolled into a river. The vin tool located a recent recall for nhtsa campaign number: 19v615000 (steering, electrical system) that was issued on august 22, 2019. Village volkswagen of chattanooga (6001 international dr, chattanooga, tn 37421, (423) 855-4981) stated that they did not believe the failure was due to the recall. The vehicle remained parked and was not repaired. The manufacturer referred the contact back to the dealer to schedule a recall repair appointment. The contact was informed that follow-up letters would be mailed around october 22, 2019. The failure mileage was 120,000.
The contact owns a 2012 volkswagen jetta. The contact stated that the windshield wipers failed to operate properly while driving in rainy weather. The vehicle also failed to accelerate on another occasion.the vehicle was taken to the dealer but the manufacturer was not contacted. The vehicle was not repaired and the vin was unavailable. The failure mileage was 77 and the current mileage was 1500.
On 9 march 2012, i bought a vw tdi jetta sportswagen with automatic transmission.from the time i took possession of the vehicle, the transmission bucked, hesitated, and lunged.i took the car back to the dealership on 26 april to have it examined, but they said that it was ?normal? and there was nothing wrong with the vehicle.i told them that if that was normal, i was surprised that anyone would want to buy one.after 2 months of this, i took the car back and exchanged it for one with a manual transmission.i believe the so-called automatic transmission (which is really a manual transmission with 2 clutches controlled by a computer) is inherently dangerous.
There is a serious design flaw in the rear axle of this vehicle whereby road debris can strike the axle causing it to bend.i think the design flaw is two-fold.1. The axle is placed in such a manner that it is totally unprotected from road debris.2.the metal of the axle and trailing arms is not hardened to a strong enough degree to withstand debris strikes and subsequent stress.driving at highway speeds, i ran over a 4-6" piece of two by four or possibly angle iron (not sure which).the object was kicked up by the front cowling.the object made multiple impact strikes under the car from front to back as evidenced by the markings left on the aluminum covered insulation that covers the undercarriage, ultimately striking the rear axle, causing it to bend.the bend in the axle is front-to-back.this is not from backing over any object (see campaign 14v656000). This is a serious design flaw and a serious safety issue.the rear axle and trailing arms are exposedto road debris and not of sufficient strength to withstand impact and subsequent stress on trailing arms.a thin piece of sheet metal is not sufficient to remedy this issue and is exposing american drivers to serious crash potential and death.you can also see china's investigation of this issue here: http://www.dpac.gov.cn/xwdt/gzdt/201509/w020150911606237827139.pdfand here: http://www.dpac.gov.cn/video_xinsuteng/
The contact owns a 2012 volkswagen jetta. While the vehicle was turned off and parked with the ignition key removed from the ignition switch, the vehicle would roll away. The contact indicated that the emergency brake needed to be activated every time the vehicle was parked to prevent it from rolling. The vehicle was taken to hallmark volkswagen at cool spring (620 bakers bridge ave, franklin, tn) where it was confirmed that the failure was related to nhtsa campaign number: 19v615000 (power train); however, the remedy was not available. The manufacturer was notified of the failure. The failure mileage was 96,000.
After a new issue happened again in the same general area of the issue with my car that had been happening pretty much since purchasing the car. The noise that has been occurring now at this point, is still the same rumbling, throbbing noise (similar to a bearing going out or bad), but now is causing more and more issues such as the rattling noises coming from the engine through the a/c exhaust, which happens hear and there something i tell the dealership, but yet they tell me that can't do anything even i showed them the video. Well now i bring in my car to the vw dealership on another issue that had started happening on the same side as the original noise that has been progressively getting worse and seems to be affecting and causing new issues. This new issues occurs when reversing my car out without using brakes just my clutch, i turn my wheel all the way to the right and reverse out, to hear a wooooo noise they is loud and not normal, but yet here comes vw to tell me they could not repeat the issue, even though once again i had video as well as audio evidence of it, they would not help me. My miles are now higher and it really seems they don't care and treat me like i am crazy. I really think there is something truly wrong with my car because of these new noises occurring and getting worse.
The cvt transmission is is a known issue that nissan fixed up to the 2010 models up to 120000 but continued to manufacture them and the 2012 models have the same issue. I am disappointed in the lack of recall due to this issue being so prevalent on internet.
Experiences rollaway issue but vin not currently covered under recall.
Volks 2012 jetta tdi.at highway speed of approx 55-60 mph, with cruise control engaged, transmission seemed to come out of gear, engine revved and tachometer red-lined, vehicle began to slow, but obviously not loose power as evidenced by tachometer and high rpm's on engine.after tachometer red-lined, tachometer then began to drop and at about 5,000 rpm, transmission shifted a couple of times and then operation of vehicle was back to normal.oddly, cruise did not have to be reset and seemed unaware of the event that had just occurred.entire event occurred in the span of about 5 seconds.took vehicle to dealer.service documentation says "we scanned for faults and had a sporadic fault for gear shift control module.performed test plan and found no problems.we cleared faults."another service showed the error code with verbiage something to the effect of "lost communication with gear shift control module."dealer would not replace gear shift control module and stated that if it happens again, return and they will replace.clearly this is a safety issue, particularly when it occurs on a highway at highway speeds with congested highway traffic and clearly could have resulted in an accident.
Turning my key into the ignition is very difficult. Turning the key to turn off the car is hard also. Have to jiggle steering wheel sometimes to get the key out of the ignition. Sometimes i have to jiggle the key back and forth to get the key out at all.
As i went to change gears into reverse i heard a very hard thump, then into drive and the thump got louder and the whole engine shifted forward. Now it sounds as if everything ( motor ) is about to fall out the vehicle .
New volks jetta 2012.purchased new from volks dealership with approx. 40 miles on vehicle at time of purchase.since day one and continuing through today with 12,000 miles on odometer, transmission lurches and jerks, either slipping in and out of gear or seemingly not able to figure out which gear to be in.usually occurs while trying to maintain a constant speed.for example, while in school zone with 20 mph speed limit, car will lurch, jerk and shudder, sometimes violently with the symptoms described above.additionally, when coming to a stop at a stop light for instance two conditions frequently present.1.after coming to a complete stop, transmission is still in the process of downshifting.in other words, once completely stopped, you can feel the transmission still shifting down through the last couple of gears.2. After coming to a complete stop at a light, when attempting to accelerate, car is not in gear and requires depression of gas peddle before car will engage in first gear.all of the above are dangerous situations.dealer continues to insist that transmission is "learning" my driving habits.
The vehicle tends to stutter, lurch, or hesitate at low speeds.this has caused several dangerous situations when attempting to accelerate into another lane or onto the road from a driveway.the dealer has informed me that this is normal behavior for thedsg transmission and there is no fix. An internet search shows that many other drivers have experienced this problem.i cannot believe that this is "normal" performance, and i am concerned about it.
Just bought this vechile used, with 136k miles. On initial drive, which lasted around 30 minutes, everything seemed fine. Now it's almost like its slipping gears and slamming when it down shifts coming to a stop. Obviously came with no warranty, didn't think i'd need to purchase that on a car 8 years old. Basic assessment, transmission issues while in motion and coming to a stop.
90k miles transmission and trans axel went
The vehicles engine would rev by its self with the pedal stuck to the floor and the clutch would not disengage during this leaving the vehicle accelerating on its own.
The high pressure fuel pump failed and destroyed the entire fuel system of the car.
Map sensor - repeating failure the manifold absolute pressure (map) sensor failure causes exponential safety issues while driving on highways and/or higher speeds that can result in death. After repeated replacement and repairs, continuous failure occurs. Stalling, power and steering issues occur at high speeds and/or on highways, putting driver at risk for a fatal collision.personally, i have had the sensor replaced multiple times, including hoses and pumps on three different occasions. Soon thereafter, map sensor fails and has caused me to create almost a dozen collisions at high speeds, particularly on highways.
I was driving on the interstate on moderate traffic at about 35 mph when all of a sudden the car stalled and the steering wheel and brakes got really hard. I had to use the emergency brake to stop the car because the brakes wouldn't work. My jetta has the automatic transmission and it was set on "manual with no clutch" when it happened. The thing is i wasn't even touching that when the car stalled. That first incident happened less than 2 weeks after i'd gotten the car fresh off the dealership. I didn't want to admit that there was something wrong with the car because i was excited to have a new car. I've owned the car for almost a year now and it has happened at least 7 other times. Now i realize this is very dangerous because when the car stalls the steering wheels gets very hard and it makes it almost impossible to move the steering wheel or use the brakes. I'm not happy.
The car unintentionally accelerates and there seems to be an issue with the clutch disengaging at highway speeds.the car has 42k miles on it and the dealer wants a per-authorization signed of $1600 before they will look at the issue.unsafe and insane!
When starting from a full stop in drive mode "d" i pressed the accelerator and the car responded with almost zero power to accelerate. It just rolled forward as though i wasn't pressing the accelerator at all moving 1 to 2 mph. After 5 seconds of pressing the accelerator and the rpm climbing slowly, it would achieve normal driving power. Even at speeds of 20-30mph the initial response upon hitting the accelerator wasthe same lagging response. Applying the gas pedal felt like starting from a stop with a manual transmission in 5th gear. I stopped the vehicle several times, even shutting off the car, without any change in the behavior during my 10 minute drive. After leaving the car off for half hour the problem didn't yet return.
Key gets stuck in ignition when turning off the engine
Lh rear seat belt and rear center seat belt receptacles can be damaged by folding rear seat into the fully flat position as described in the owners manual.when folded to fully flat position there is insufficient clearance between floor and folded seat backs.belt receptacles can rub against each other and be broken from having seats in this position.vw representatives have informed this type of damage is not covered by the factory warranty.
Rh rear seat retractable belt froze and was inoperable.when rh rear seat was in the fully flat folded position, the inertia portion of the seat belt located inside the seat back froze and would not release.while there was no passenger and the belt was not buckled due to the seat being folded for use of the cargo space, by freezing the rear seat could not be returned to the normal upright position for passenger use.seat belt was diagnosed as defective by dealer and replaced under warranty after 1 month delay in part availability.
The throw out bearing suffered a catastrophic failure as i was going 80 mph down the freeway, to replace it i discovered that the sway bars end links were rusted solid and the brakes have been done 6 times and broken every time but this last time within a month
The contact owns a 2012 volkswagen jetta. The contact stated that the outer case where the seat belt latched was cracked and prevented the seat belt from securing. The vehicle was taken to a dealer, where it was diagnosed that the rear seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 51,000. The vin was not provided.
Car's fuse # 6 keeps blowing which controls the back lights that turns on at night, when fuse blows lights on back go out and cars behind you can't see you and may cause a collision where serious injury and death may result. I think this an engineering flaw where they connected the back lights to other modules in the car, so the short remains and car is not safe to drive at night fuse keeps blowing every time you put a new one in vw is not willing to look at the problem and give me a solution, the short is not in any of the lights on the back of the car, or inside the car, vw is refusing to give me the schematic diagram for that circuit so we can trace the problem, they insist on taking it to the dealer where it is going to be a very expensive fix to track down the short where it is an engineering flaw. Also the air bags warning lights come on intermittently, and seat belts warning lights come on and start chiming while you have seat belts on and properly fastened, do not know if seat belt or airbags are defective which is very unsafe in my opinion, and vw refuses to look at my problem without a hefty dealer charge. Please help
Rear seat belt housings broken, rear seat center location where two housings are co-located. One of the two housings does not latch the belt clip rendering this seat location useless as the occupant will not have a working seat belt. Using a caliper the housing in one area looks to measure at 40/1000 of an inch thick.look at attached photos for damage and method on how damage occurs.when the short seat is dropped and the two seat buckles are now located over under the longer seat back.they are exposed to a metal bracket inside the longer seat back that is very close to the surface of the seat fabric.as the longer seat is dropped the metal bracket located under the surface of the fabric in the seat in my opinion comes in contact with the buckles and has caused this damage.this damage has effected the seat belts functioning correctly.
My first concern is the seat belt warning light will not stop making an alarm noise. My seat belt is plugged in, and the alarm will not stop and the dashboard views it as un plugged as well. Clearly, it was plugged in. I tried to take it out, inserting it back in slow and fast. Neither was acknowledged by the system. Am i even safe???second, there is some sort of delay while driving. I just purchased the car in december 2015. In march 2016, the car has some sort of delay while i'm driving. Not during deceleration or acceleration. But in the 40 -50 mph range. I realize, maybe it has something to do with the turbo injection. It has started happening again sporadically a month later.... ??? please help with clarity on this issue. Is there fuel injection issues with tdi? okw
I was sold a brand new 2012 volkswagen jetta without a passenger airbag. Additionally, there were multiple other defects with the vehicle, and by definition, i was sold a lemon. I've tried bringing the vehicle back to the dealership on multiple occasions to repair the problems, and they have yet to be able to correct the issues. The dealership installed a new airbag which has malfunctioned on more than a few occasions, resulting in the airbag light coming on and causing faults in the terminals leading to the tail lights and shorts in the dashboard.
The contact owns a 2012 volkswagen jetta. The contact stated that the rear passenger and center seat belts were tearing. The vehicle was taken to the dealer however, the technician was unable to diagnose the failure. The manufacturer was made aware of the failure and offered to pay for the cost of parts. The vehicle was not repaired. The failure mileage was 16,500 and the current mileage was 17,608.
This incident has happened twice. First incident was when i encountered a herd of deer on a rural road. I was traveling at highway speed of 55 mph and had to suddenly brake and de-accelerate to avoid a collision. The folding back seats flopped down in the de-acceleration. Similarly the same maneuver occurred on an urban freeway. I had to de-accelerate to avoid a collision at 65 mph and the same event occurred. If there were passengers or a heavy load in the rear area behind the back seats, they could have been thrown against the front seats or an object from the rear could have flown forward and hit the front seat passengers.i am sure that the seats were properly latched.
Airbag, brake, abs lights are on and stays on. 3 loud beeps when turning on the car. Received recall notification but my vin does not show recall when looked up which is also alarming. According to the vw dealer, this is a factory/ manufacturer defect (cheap parts from china and bad installation is what i told) but they cannot fix since vin is not showing up in their system. My entire airbag system is completely shut down as well as brake system. I am in a panic!!! but dealer will not fix factory defect and is charging $1700-$2200 to fix. This is alarming as well as unfair to consumers!!! this needs to be addressed!!! people could die because of this. And this is not an understatement! correct your your recall and vin tracking system and fix my car! thank you.
The contact owns a 2012 volkswagen jetta. While the vehicle was parked on a hill in a parking garage, the contact depressed the brake pedal to release the emergency brake. The brake pedal extended to the floor. The vehicle rolled backwards and the contact had to quickly maneuver the vehicle to avoid crashing into other vehicles. However, the vehicle crashed into a wall. The contact did not sustain any injuries and medical attention was not received. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 25,000.
My brakes failed to work as i was driving down a hill and entering oncoming traffic at a nearby stop light.
Brakes inop. Making hissing sound above the brake pedal. Sounds like pressure is being released from a hose. Almost impossible to apply pressure to the brake pedal. When in motion i've had to use the emergency brake to come to a stop.
Abs control unit failure
2012 jetta wagon - while driving on a recently paved highway (eg. Seemingly pristine asphalt), my wife and i noted a strange vibration sensation in our car.there was no drag, veered steering, abnormal handling, or warning on the dash.we had accelerated to approximately 50 mph when at the upcoming intersection the light changed to red.it was a normal braking/stop maneuver.on stopping, no unusual braking sensation, again no abnormal pull.we noticed smoke coming along the drivers side while stopped.there was a faint smell of hot metal as well.my wife stated "i hope that's not us".several cars honked and flashed lights to get our attention and on rolling the drivers window down, a driver adjacent yelled "your car is on fire".i quickly exited the drivers side and noted a small flame at the drivers rear brake.by simply blowing, it went out.the rotor was glowing red/orange.extreme heat was coming from this.no other brake was involved.i verified the parking brake was not engaged at the time.we had traveled perhaps 2 miles prior to this occurrence.once cooled, i slowly drove to a nearby clinic parking lot and left the car.this car has had all scheduled maintenance in a timely manner.it has not been crashed.recent work included dealer brake fluid change at 47,918 miles.## vin passed ## volkswagen jetta 2012 tdi sportwagen ##
Left rear caliper is seizing, wont let go of caliper. Mechanic says the caliper has rusted shut after only 45,000 miles and he sees them all the time on vw vehicles.
The contact's son owns a 2012 volkswagen jetta. The contact stated that at start-up the abs warning light illuminated. The vehicle was taken to ancira volkswagen in san antonio located at 6125 bandera rd, san antonio, tx 78238, to be diagnosed. The contact's son was informed that the abs control module needed to be replaced. The vehicle was not repaired. The contact related the failure to nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control) however, the vehicle model year was not included. The manufacturer was informed of the failure and a case was filed. The failure mileage was approximately 150,000.
When starting my 2012 vw jetta, the abs light, brake light, passenger air bag light come on on the dashboard along with a long beeping sound.the sound eventually stops but the lights stay on.vehicle is trying to run through diagnostics upon starting (vehicle is stationary but lights remain on while driving) when these lights come on.the brakes on the vehicle are fine and do not need to be serviced per mechanic and vw.personal mechanic along with authorized vw service pulled the following codes: 01130 abs operation not a plausible signal, 01317 control module, 01285 cluster, 01486 system function test failure.vehicle mileage is approximately 63k.abs module failure has been a known issue with these vehicles and there are tbs's and technical tips for troubleshooting as well as a recall for 2009-2010 jetta's.properly maintained vehicles should not require abs module replacements at 63k miles.was also told that by authorized vw service that this vehicle also has a leaky vacuum pump.total cost of repairs: $2,636 for replacement of abs module plus tax and $1,036 plus tax for replacement of the vacuum pump.neither of these parts should need to be replaced on this 2012 vw jetta with 63k miles.this is absurd.there should be a recall on these parts because, especially with the abs module, they are clearly defective.you will find many consumer complaints about the abs module on the web for this vehicle.
We were traveling at highway speed on i-95 south in virginia on a family vacation with a three year old and a 6 year old in the vehicle.traffic came to an abrupt stop and my wife, who was driving at the time, screamed that the pedal went to the floor.i immediately told her to start pumping the brakes and downshift and i grabbed the hand brake.amazingly, we were able to control the vehicle enough to and limp off the next exit.we had the vehicle towed to the nearest vw dealer.at the local vw dealer the problem was diagnosed as a front left flexible brake line failure due to a missing hose routing bracket on the strut tower.the non routed hose assembly as making contact with the inside of the front rim and eventually wore through the reinforcement.the abrupt stop was enough to finally burst the assembly. The service manager blamed me for the omission of the bracket and i was forced to pay $495.71 for the repair.we have since taken this up with volkswagen customer care and they reimbursed us for the repairs.upon complaining further they gave us a $1000.00 customer loyalty certificate for the lease or purchase of a new vehicle which has expired and is worthless at this point in time. The question i have is how could this defect or omission of the bracket have gone through a quality inspection at the factory, a pre-delivery inspection, and two scheduled dealer services without catching an issue like this?
While driving (secondary roads, suburbs) noticed 'spongy' brake feel and strange sound from left rear.when i got home (after about 15 min of driving), left rear disc was glowing orange/yellow and smoke was coming from the wheel.had rear pads replaced/reset.problem returned 2 weeks later. After a short drive, noticed smell and saw smoke coming from left rear wheel.lifted car and left rear wheel would not turn.all other wheels are fine.
While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking brake and shut the engine off. Most of the time the steering goes out is when i'm trying to make a u turn. And most of the time the engine starts to misfire and/or shut off is when i'm trying accelerate either after being stopped at a red light or significant increase like merging on a freeway
While in motion brakes were engaged to slow vehicle down.brakes "stuck" at top of motion and would not depress.had to pump and after putting vehicle in park and then drive again they would engage.used emergency brake to stop on way home.failure happens every 3 stops or so.
The contact owns a 2012 volkswagen jetta. Upon starting the vehicle, the brake warning indicator illuminated. As the contact proceeded to drive the vehicle, she felt that the brake pedal was "off its baseline". The contact stated that the vehicle experienced the same failures listed in nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control); however, the recall pertained to vehicles made two years prior to the contact's vehicle. The dealer was not contacted. The manufacturer was contacted and stated that they could not offer financial assistance with the repairs. The vehicle was not repaired. The failure mileage was approximately 117,000.
My airbag light came on a couple months ago. I don't have the money to fix it and the closest vw dealership is about 80miles from here. I don't know if this could be a recall defect or was it something that i did. I do have a child and i don't want anything to happen. I don't go out of town as it is due to my tires losing air and the airbag light being on.
Hello,purchased a vw jetta se on 7/20/12 and almost 1 month after the purchase i was driving on a local highway at apx. 50 mph around 5:30pm when car headlights blinked and car died (stalled). Attempted to re-start a car without any success. Since vw dealer was closed already - called a local auto shop and they towed a car to a shop to find an issue. Mechanic could not see anything obvious so he re-set a computer in my car and he was able to start it. Drove home. Later in the evening - drove to pick-up some food and on the way home (inside a development) - while making a left turn at apx. 15-18 mph - pressed brakes and realized i had none and at the same time car stalled and since it was raining and i was already slightly turning left - car slid in the direction on my turn and right rear tire hit the curb, tire fall off, car hit a street sign and an electric pool (both fell to the ground) and brought me to a complete stop on the grass. Police was contacted and a car was towed to a nearest body shop. Filing a complaint with vw - will see what they have to say.
The contact owns a 2012 volkswagen jetta. When starting the vehicle, the epc warning light illuminated and the vehicle stalled when attempted to drive. The vehicle was towed to the dealer where the failure code was cleared for the abs fuse. In addition, while driving 60 mph, the brake light failed. The vehicle was taken to the dealer where it was diagnosed that the brake switch and brake booster failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 73,000.
Airbag, brake, abs lights are on and stays on. 3 loud beeps when turning on the car. Received recall notification but my vin does not show recall when looked up which is also alarming. According to the vw dealer, this is a factory/ manufacturer defect (cheap parts from china and bad installation is what i told) but they cannot fix since vin is not showing up in their system. My entire airbag system is completely shut down as well as brake system. I am in a panic!!! but dealer will not fix factory defect and is charging $1700-$2200 to fix. This is alarming as well as unfair to consumers!!! this needs to be addressed!!! people could die because of this. And this is not an understatement! correct your your recall and vin tracking system and fix my car! thank you.
I am mysteriously losing break fluid, yet there is not a single leak in the car.it has come to my attention that i am not the only one complaining about break issues and how they suddenly do not work up to standard.i however have enough know how to at least know that they need fluid.the minute i started the car and put my foot on the break to move it, the break pedal went to the floor.in less than a week of me having put fluid in, checking the breaks, and having them bleed i needed fluid again.yet there is no leak present in the system.
I was stopped at a red light headed up hill. The light turned green i released the brakes & clutch while pushing the gas pedal. Much to my surprise this killed the engine. (i have driven sticks shifts for 50 years.) the car stopped abruptly. The car behind me having seen my brake lights go off and my car begin to move had to slam on his brakes to avoid hitting me. His honking and rude gestures were not necessary, but understandable.we were probably both cursing, i know i was.complaining to the dealer i was amazed to learn it was supposed to do this!in addition, since the then i have figured out that if one sets the handbrake to soon theelectronics will eventually release the hydraulic pressure and the parking brake which had been pulled to the full extent of its travel now has several more clicks left to go and is not fully set. We learned this when the unoccupied car rolled down the driveway into a tree across the street. We were not pleased. (vw of america, however, was not concerned.) to really keep us guessing this "feature" does not consistently activate - there is a range of degrees of slope where it may or may not come into play. Having it not hold when one expects it to has caused minor damage and several more close calls. Vwoa will not allow dealers to deactivate. Trying to replace the car with something more drivable i have learned this has become a widespread curse on many newer vehicles, even those with automatic transmissions.this idea is not only wrong it is wrong-headed. How in god's name can a deliberate brake malfunction be palmed off as a "safety feature". And if there are people so incompetent as to need or want this, why must the rest of us be plagued with it.like most answers to any question no one has asked it is wrong.it is wrong and dangerous. And in case you hadn't noticed, annoying.
I'm still continuing to have problems with this var 2012 jetta volkswagen. Up in till recently it was fixed on a recall notice that displayed vehicle right roll even if placed in part and ignition turned off !! unfortunately it happened to my son during christmas 2019. What if there was a body in from that car. This car has been a nightmare and volkswagen usa knows it. I took it in and was addressed of new recall which relays the same savageness; it was fixed till when ?? [xxx] this caused about 1000-2000 dollars in damage after we had already fixed this bumperwith volkswagen.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The throw out bearing suffered a catastrophic failure as i was going 80 mph down the freeway, to replace it i discovered that the sway bars end links were rusted solid and the brakes have been done 6 times and broken every time but this last time within a month
The car has under 70,000 miles. The car needs a need vacuum pump and abs module!!!!!!! abs module is $2,200 dollars at the dealership. How does that brake so soon on a car?
The brake vacuum pump is leaking oil. As this component is related to brakes, it is considered a safety component. The leak was confirmed by the local vw dealer and a cursory google search shows that this issue is common amongst this engine (across many models/years).
The contact owns a 2012 volkswagen jetta. The contact stated that while driving approximately 30 mph, the brakes failed to engage when applied. The contact lost control of the vehicle and crashed into the rear of another vehicle. There were no injuries and a police report was not filed.the vehicle was taken to a local body repair center but was not repaired. The manufacturer was not made aware of the failure.the vin was not available. The failure and current mileage was 23,000.
I was driving on the interstate on moderate traffic at about 35 mph when all of a sudden the car stalled and the steering wheel and brakes got really hard. I had to use the emergency brake to stop the car because the brakes wouldn't work. My jetta has the automatic transmission and it was set on "manual with no clutch" when it happened. The thing is i wasn't even touching that when the car stalled. That first incident happened less than 2 weeks after i'd gotten the car fresh off the dealership. I didn't want to admit that there was something wrong with the car because i was excited to have a new car. I've owned the car for almost a year now and it has happened at least 7 other times. Now i realize this is very dangerous because when the car stalls the steering wheels gets very hard and it makes it almost impossible to move the steering wheel or use the brakes. I'm not happy.
I received a recall notice back in september 2019 for an issue involving the parking brake un-sticking and having the potential to roll away and crash.i have still not been contacted about a potential remedy and feel unsafe driving my car.
Midnight, driving back from a friends house. My 16 month old (or rather new) jetta se 2012, shakes up when i turn on ignition. I give it 2-3 seconds to calm down. It doesn't. Instead, the epc light goes on. Then the check engine light. Hmm... Weird. Those weren't on like 2 hours back, or ever infact. Being the smart techie that i am, i try the highly technical solution to any problem that i don't quite understand - i try to turn it off and on again. The same god awful shaking and stuttering. But no epc light. I think to myself, maybe this is just a transient thing. Try to pull out of the parking space, and there it is ... The [xxx] epc and check engine light. But my home's only a mile away, maybe things get better on the way there. You know, its a new car (bought 16 months back, brand new, and has ~7600 miles on it). But no, as i try to "drive" the piece of [xxx], it starts shaking more violently when i get to 25 miles and hour. So, i pull over, and a quick google search tells me to stay below 20 mph and get it to a dealer asap. So i get the car towed, and the next day the dealer tells me its a faulty ignition coil that has been replaced and tested and things should just work. But i'm scared to get in that car again. What if this would've happened farther away from my house. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving my car on normal driving conditions, no rain, daylight hours, when coming up on a stop sign i pushed the brake pedal and it wouldn't push, the breaks didn't work, i pumped them and still the pedal wouldn't move,on the fourth of fifth pump finally the pedalwouldcompress. This has happened approx 6-8 times over the last 4 years but yesterday it was a serious issue. I couldnt get my brakes to react and rear ended the car in front of me , and the value of my jetta is now likely a total loss. I have periodically looked for recalls on this issue and have found only similiar complaints.
Recently, i was going approximately 35mph on my way home. I depressed my brake pedals to stop the vehicle because a vehicle at approximately 3-4 car lengths from me had come to an abrupt stop. The brake pedal went all the way down to the floor and failed to stop the vehicle properly. This resulted in a minor accident and the jetta se rear-ended the vehicle that had stopped abruptly. The damage was to my front bumper and the other vehicles bumper. This is not the first time this happened, about a week ago, i was on the highway and a vehicle cut me off and the same thing happened. The brake went down to the road. Thankfully, i was next to the shoulder on the highway and this is how i avoided the accident. About a month ago i was leaving work and someone turned right in front of me and the brake pedal went all the way down and i had to maneuver the car to the left turn lane to avoid an accident. Two times i was lucky, unfortunately the 3rd time i was not and the issue resulted in a minor accident. I do not feel safe in the vehicle. I have a 3 year lease. I am taking the car to the shop tomorrow because i do not trust what the vw dealer would say to protect vw that nothing is wrong. I see that others have had similar complaints online about the tdi. This is a jetta se.
The contact owns a 2012 volkswagen jetta. The contact stated that her husband was driving at an undisclosed speed, when the abs, traction control, brakes and air bags warning lights were illuminated. The dealer was made aware of the failure but informed the contact that she needed to pay for the diagnostic test. The vin was not included in a recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with codes 16352, 01130 and related the failure to nhtsa campaign number: 16v913000 (service brakes, hydraulic, electronic stability control). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall however, if there was a recall later that included the vin, the contact might be eligible for reimbursement. The failure mileage was 181,000.
The contact owns a 2012 volkswagen jetta tdi. The contact stated that while driving 25 mph, he depressed the brake pedal to the floor, but the vehicle failed to stop properly. The failure occurred on multiple occasions. The vehicle was taken to an authorized dealer. The manufacturer was not notified. The vehicle was not repaired. The failure mileage was 600 and the current mileage was 1500.
The car, a 2012 vw jetta se, failed to respond to the reverse gear on 1/5/2015 and behaved as if the emergency brake was still engaged. The rear tires would not move and the reverse maneuver failed. The dealership was called and they recommended towing to their facility. This was accomplished on 1/9/2015 and to date there has been no resolution.
Just had been a little over 2 months, before i started to hear and notice a unusual noise coming from the front driver side of my car. I started to hear a constant rumbling, grinding noise while driving. Didn't think of it much at the moment, but notified the dealership and they just told me to bring it back if it worsens. I took my car in this day for my first 10k service. They supposedly did a multipurpose inspection and even stated everything is fine and normal (remember this, for my next multiple complaints will further into this problem).
On the afternoon of april 30th, 2014 while the vehicle was ideal at a stop light the vehicles power steering and a/c gave out. After inspecting the engine, it was determined the belt tensoner broke due to a faulty bolt that should've secured this part. This incident happen 6 days after taking it to a local authorized volkswagen service dealership . As a consumer and driver i feel a formal safety investigation must take place because a part such as this snapping off endangers my life and the life of the general public.this should become a major concern because volkswagen negligence to detail puts all drivers at risk of major injury and or death.
Steering column lock housing is defective and causes the key to become stuck in the ignition when the vehicle is parked
I purchased my 2012 volkswagen jetta approx october 31, 2011. Within the first 3-4 months the car computer system locked up while i was driving. (i was unable to put down the windows, the a/c stop working, engine lights lid up on the dashboard) so i drove it straight to the dealership and they immediately apologized and kept the car for several days to correct the defect.in 2013 the steering lock went bad while driving and we couldn't turn the car off. This happened at 6:45pm after the dealership closed. So the car continued running in front of my house from 6:45pm to 7:30am when the dealership opened. I explained to the dealership how frustrating, physically, and mentally draining that night was. We couldn't park the car in a garage and risk the gases getting into the home so we left it in front the house and had to stay up all night and watch it so no one would steal it.they diagnosed it as a bad steering column.the car sometimes accelerate fast on its on when you attempt to use the cruise control.now currently the sterling lock is gone bad on the car again. I have contacted volkswagen and the dealership several times about this part/issue this year and they told me the car is out of warranty and i would have to pay for the repair. A steering column going bad in a car every year is not normal.my problem is paying for this faulty, defective dangerous car. I haveinvoice and repair invoice on this car dating back to the first few months of owning it.volkswagen is on a major coverup to avoid a massive recall of several of the vehicles they knowingly are putting drivers at risk.
The contact owns a 2012 volkswagen jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into park and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contactā€™s place of employment. The contact reached out to a representative on at the volkswagen website and was informed that the vin was not under recall. The contact referenced nhtsa campaign number: 19v615000 (electrical system, steering) as a possible solution to the failure however, the vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
After my last visit with the a/c, i maybe thought that this dealer ship would help me out (vw el cajon) unlike (vw kearny). I had told them what has been going on with this rumbling noise that had started off faint but now is progressively gotten worse and is affecting other parts, because the noise now picks up when turning. They told me they would find it, took it out on a test drive with several mechanics and they all tried to play me and told me they could not hear anything even though the mechanic rep did hear it. Than they did a inspection and could not figure it out it seemed to me because they than just came to a conclusion that my tires where cupped and feathered as vw kearny told me. I asked them if they do multipoint inspections every time i bring my vehicle in and they said yes, than i asked how come you did not catch this before, they could not come up with a answer and just said please sign the paper. So what i did next was took it to several tire dealerships as well as a new vw, all of which told me my tires is not what is making that noise. I really feel like vw is avoiding this issue with me tell my warranty expires to than tell me that there is a problem.
Power steering fluid leaking so badly that fluid must be added before driving car.
Key doesn't come out of ignition when turning the engine off
Key gets stuck in ignition when turning off the engine
Received verbal quotes to fix the issue with the key getting stock in the ignition with car running and was told it was not covered by vw and that it would cost close to 500.00 to fix and i chose to live with the issue...now i received a letter to get reimbursed for the cost when i did not have it fixed. Called to set up an appointment and the dealer told me the car is over 100,000 miles and i would have to pay for it. This to me is not correct. I brought this issue up many times before the car went over the 100,000 and they claimed it was because the car was old...i would like someone to look into this and get back to me so i can have this issue fixed.
The contact owns a 2012 volkswagen jetta sport wagon tdi. The contact stated that the vehicle abnormally accelerated.the failure was recurring. The vehicle was taken to a dealer, who advised thatthe cruise control switch and steering column computer chip needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not further repaired. The manufacturer was made aware of the problem. The approximately failure mileage was 7,281.
"key gets stuck in ignition and i cannot turn off the engine."
Key gets stuck in ignition when turning off the off the engine. (it was stationary i.e. In park)
The contact owns a 2012 volkswagen jetta. The contact received a recall notice for nhtsa campaign number: 19v615000(electrical system, steering). The contact had not notified the dealer and manufacturer of the recall notice. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
I was having troubles turning my car off in december 2015. The key was stuck in the on position and no matter what i did, i couldn't remove it. Called the dealership, and was told to bring my car in immediately. They replaced the steering column lock housing. Everything was going great. I spent over $700 between parts and labor, but my car was fixed. Fast forward to april of 2018, i receive a letter from volkswagen stating that the part i had replaced was being recalled and they were extending the warranty to 10 years or 100,000 miles, whichever occurs first. Now, it's may of 2018, and my car will not turn off again. It's not been 10 years (my car is a 2012), but i have 149,000 miles on it, so they will not replace the lock housing. They will however, look over my documentation from 2015 to "possibly" reimburse me. Now, the problem is, i don't believe that i should have to replace that part every 2.5 years. According to the lady from vw customer care, she understands my frustrations, but can't do anything about it. So now, i have to take my car back in to the dealership, and pay for a third part, even though the replacement part i already paid for was faulty when they replaced it ( since it had to come straight from vw). I have read many reviews about the same thing happening to volkswagen vehicles. Lesson learned, i will never buy another vw.
I am unable to turn off the engine when i stop. The keys are stuck in the enigen and the car not turn off. Really heart breaking because i like volkswagen but i think this will be my last.
A while ago i felt a little difficult to get the key out at parking but usually pushed it harder in and turned the key would be out. Last year the guy working on safety check called me for emergency because he couldn't get my car turned off, he's scared to break my key. This year costco tire center called me for emergency while changing tires because of the key stuck issue. I told them to try few more times with pushing key in and wiggle it a bit. After i got back from costco, i finally couldn't bear with this problem because i couldn't get it off for about 15 minutes. I searched internet and next day and i learn this as common issue. I am reluctant but be prepared to bring car to vw dealer for repair. Luckily the day before i was going to bring car to vw, read a letter from vw which i was almost going to throw away as a promotion letter. In letter, it states extending warranty to 10 years for key housing! i immediately call vw and schedule a diagnosis. Now waiting for the parts come in which they said about 7 days. I drove it yesterday and the car key got stuck again. I am no longer to get it out for working a few minutes, i needs to work on it for over 10 mins. I feel scary to drive the car as i don't know when it happens and how long it will stuck until i get it out. It may mean going out much much earlier to spare time working on the stuck key or just not driving it and waiting it for dealer's key housing replacement. Even vw seems having taken action i think i shall file a complaint still.
Takata recall, abs brake lite on in the dash. Received recall notice on steering column lock housing
After a new issue happened again in the same general area of the issue with my car that had been happening pretty much since purchasing the car. The noise that has been occurring now at this point, is still the same rumbling, throbbing noise (similar to a bearing going out or bad), but now is causing more and more issues such as the rattling noises coming from the engine through the a/c exhaust, which happens hear and there something i tell the dealership, but yet they tell me that can't do anything even i showed them the video. Well now i bring in my car to the vw dealership on another issue that had started happening on the same side as the original noise that has been progressively getting worse and seems to be affecting and causing new issues. This new issues occurs when reversing my car out without using brakes just my clutch, i turn my wheel all the way to the right and reverse out, to hear a wooooo noise they is loud and not normal, but yet here comes vw to tell me they could not repeat the issue, even though once again i had video as well as audio evidence of it, they would not help me. My miles are now higher and it really seems they don't care and treat me like i am crazy. I really think there is something truly wrong with my car because of these new noises occurring and getting worse.
Engine runs rough, sputters and stalls randomly. When stalls, some lights flash and states service needed. Dealership didn't find any faults. If stalls on highway this can be life threatening. Steering wheel pulls hard to the left even with car properly aligned and tires air pressure reading accurately full. Just had car serviced again no faults found. Ignition issue with car not shutting off. 20 minutes after parking and trying to turn car off with no prevail. Had car serviced and was gifted a free repair since my 2012 jetta has only 22,000 miles on it. Ignition replaced but other issues still exist. Paid out of pocket for servicing thisvehicle multiple times since all these issues came about conviently after the warranty period ended.
The contact owned a 2012 volkswagen jetta. While driving 70 mph, the vehicle failed to remain in position and the rear of the vehicle moved to the opposite position when the steering wheel was turned. The contact veered to the left and the steering wheel seized. As a result, the contact crashed into a concrete divider. The air bags deployed. The contact sustained neck and shoulder injuries that required medical attention. A police report was not filed. The vehicle was towed from the crash scene and was deemed destroyed. The manufacturer was not notified of the failure. The vehicle was previously repaired under nhtsa campaign number: 14v656000 (suspension). The failure mileage was 53,000.
Airbag light continues to stay on. I had an accident back in 2014 and the airbag never deployed.the steering column ignition switch locked and my key was stuck with the car still running on in a station place. I was trying to park the car and my ignition switch locked and would not moved and kept the key locked in it. I kept trying to move the jiggle the wheel and turn the key but it cause the key to break off in the ignition switch. I had to pair to get the ignition switch replaced and the key replaced. Also after that the horn stop working and i was told it was because the clock spring had to be replaced. I paid again to had the clock spring replaced however the horn now is going in an out. The horn will sound off one day and then for a couple of days it will not work. This happen only 2 weeks after getting the clock spring fixed. Also the horn is not loud it barely makes a noise. Now the sensor light is on for the engine andi was already told there's nothing wrong with the engine.
While driving at any unknown moment the car will start to misfire in 1 or more cylinders (seems like usually when there is moisture in the air) but you still never know when it will happen. This causes the vehicle to suddenly go into engine power control and will sometimes cut off the steering and brakes. I've gotten caught in the middle of an intersection with no brakes and no steering. I had to use my parking brake and shut the engine off. Most of the time the steering goes out is when i'm trying to make a u turn. And most of the time the engine starts to misfire and/or shut off is when i'm trying accelerate either after being stopped at a red light or significant increase like merging on a freeway
Well recall u have doesn't cover my car cause it's over 100k so thts rude and wr9ng it's been happening a while ago p but your recall 8 just gotover 800 to fix it i think this should be taki g care of regarless cause i will not suggest anyone to yrcars u made it crappy and my keys gonna be jacked up too and wht i should pay for tht too my key gets stuck i waited for recall so i should pay 800 cause its over 100k tht wrong and terrible customer service i want to go get it fixed b 4 my key breaks too i want someoneto reply thank u
The contact owns a 2012 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering) however, the part to do the recall repair was unavailable.the contact called to volkswagen of olympia ( 2107 cooper point rd sw, olympia, wa 98502; (360) 515-3349) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
No warning or drips in the driveway. Steering rack needed to be replaced. While driving, started making noise when turning. Took to the dealer that night.required steering rack replacement. No power steering fluid was found. See attached.
I took my jetta to get an oil change and the mechanic went to move my car in the bay and could not get it turned off.i had to have it moved to a volkswagen dealer to what i thought was a faulty ignition and volkswagen said a bad steering lock.
Key gets stuck in ignition and i cannot turn off the engine
Key gets stuck in ignition when turning on/off the engine.
The clock spring in the steering wheel failed.also referred to as the steering column electronic control module.the failure illuminated the airbag warning light and all the steering wheel switches and horn stopped working.it was just over the 50,000 mi warranty so dealer would not repair.
Ignition switch won't turn off while the car is running
Car was only under my possession for one year and seven months... It was leased brand new.3/25/14-when got into the car to go to work, car would not start. Discovered it had no battery power. Horn stopped working. Previous to this, week before thermostat light was going on and off. Car was at 14,030 miles. Volkswagen roadside assistance came and brought vehicle to nearest service center which is actually where i bought the car. Service center confirmed dead battery. The dealership including the person who sold me the vehicle attempted to charge me$240 for it and considered it "wear and tear like the tires," until i called volkswagen customer service number right on the location who confirmed that my battery was covered at 24,000 miles or 2 years whatever came first.volkswagen service center confirmed that horn was in fact inoperable due to blown fuse and replaced it. I was informed by the service agent that the thermostat light was due to low anti-freeze and it was topped off. In addition i requested i multi-point inspection which they conducted.shortly after receiving the car back on 3/26/14, i noticed by voltage adapter was not working. I assumed it to be a defective phone charger so i purchased a new one. 4/8/14- i tried to use the newcharger for my phone in each of thefront and back adapter slots. That is when i realized these was something wrong with my adapters possibly after the replacement of the new battery on 3/25/14. My plan was to contact the service center and schedule a check up and have the adapters checked but unfortunately i never was able to do so.that day i was involved in a car accident where i was unable to turn the steering wheel into the exit and ended up crashing into metal guardrail.car had shut off and. Airbag deployed. Car was ruled as a total loss.
Key gets stuck in the on position. Have to wiggle steering wheel and key to turn off
The contact owns a 2012 volkswagen jetta. While driving 20 mph, the vehicle accelerated forward in a jerking motion without warning. The vehicle was taken to the dealer to be serviced per a recall related to the failure; however, the failure recurred. Also, a howling sound emitted from the engine and the oil and check engine warning indicators illuminated. The vehicle was taken back to the dealer, but the failure was not diagnosed. In addition, the contact stated that the headlights became inoperable intermittently without warning. The contact also mentioned that the front driver seat independently readjusted and the steering wheel shook violently when the vehicle was driven. The vehicle was taken to the dealer and an independent mechanic where it was diagnosed that the purge valve and the steering rack failed and needed to be replaced. The vehicle had not been repaired. The failure mileage was 66,000.
Steering column lock housing - key difficult to remove or stuck in the steering column lock hosing when the vehicle is parked
The contact owns a 2012 volkswagen jetta. The contact stated that while attempting to start the vehicle, the ignition key ceased in the ignition switch and the vehicle failed to start immediately. Also, while driving the steering wheel locked and failed to turn. The cause of the failure was not yet determined. The manufacturer and local dealer were not yet notified of the failure. The approximate failure mileage was 125,000
The steering wheel often locks and the key gets stuck in the ignition.sometimes i have to drive around a bit and try parking and taking the key out again.often the wheels have to be straight to ease the process.
Car ignition will not turn off. Was told by a dealership that it was the steering column lock and sheer bolts would need to be replaced.
I was driving north on interstate highway 55 in memphis, tennessee, (around 9:15am ct on june 26, 2013) towards riverside drive (downtown memphis) when all of the sudden i heard a loud boom/crash sound on the roof of my volkswagen jetta (2012, which i owned for 1 week!) and glass shattered and fell all over me and the inside of my car. I was not under an overpass or behind any trucks or cars, so i was completely terrified and did not know what happened. I was crying and shaking and pulled off the highway to s parkway and called 911 to file a report. After speaking with the police, a nearby witness (who happened to work for a car dealer) my boss and my boyfriend, everyone agreed the sunroof had some sort of defect that caused it to shatter/combust/explode. The glass was all sticking straight up and there was no sign of an object in or on the car. My bf brought the car to the vw dealership and they are inspecting it and repairing it while i am in a rental car. I am scared to drive in a car with a sunroof now and do not feel safe. Vw drivers beware.
Door latch failed mid-drive and my door flew wide open mid-turn. Major safety issue. If this was an isolated incident, i wouldn't bother posting this. But if you use a quick google search, this is an issue volkswagen wide. Not isolated to the jettas, not even limited to mk6s.
Front driver side door will intermittently fail to lock and/or unlock with key fob or lock/unlock buttons in the cabin (began approx 6/20/2018 at approx 43,000 miles). Must use the key in exterior key hole to manually lock or unlock, but while key is in the ignition it is impossible to lock the door manually as there is no manual lock switch only power lock switch. Every time any door is unlocked and the driver goes from 0mph past about 10mph the car automatically tries to lock but fails. This is a safety hazard form carjacking, as there is no way to manually lock the doors from inside the cabin.at approx 46,400 miles (11/8/2018) the front passenger door experienced similar issues. It will intermittently fail to lock with key fob or lock/unlock buttons in the cabin, and the car will attempt to autolock the door after 10mph. The only way to lock the door manually is to open to door and use the emergency lock switch inside the door jam. This too is a safety hazard as there is no way to lock manually from inside the vehicle.an obd scan shows both driver and passenger door lock failures. Sometimes the locks will go weeks of time fully functional, but one or the other will eventually start failing again. This is likely due to a bad lock actuator, either a dead spot in the actuator's motor or poor soldering or connection due to poor design/manufacturing. Sometimes the driver can hear the actuator struggling sounding like a squeal from the actuator's location.
Could not open the front passenger door due to frozen ice inside the hinged space between door and fender.vehicle was taken to northtown volkswagen in buffalo and they refused to honor any warranty solution.there was a bulletin on this exact issue. Dealer response was that the bulletin was for vehicles up to 2009 and the problem had been rectified so 2012 did not qualify!obviously the problem was not rectified. In opening the door with force, the door sheet metal was was bent in the bottom right corner and needed bodywork totaling $1,000.
Car was only under my possession for one year and seven months... It was leased brand new.3/25/14-when got into the car to go to work, car would not start. Discovered it had no battery power. Horn stopped working. Previous to this, week before thermostat light was going on and off. Car was at 14,030 miles. Volkswagen roadside assistance came and brought vehicle to nearest service center which is actually where i bought the car. Service center confirmed dead battery. The dealership including the person who sold me the vehicle attempted to charge me$240 for it and considered it "wear and tear like the tires," until i called volkswagen customer service number right on the location who confirmed that my battery was covered at 24,000 miles or 2 years whatever came first.volkswagen service center confirmed that horn was in fact inoperable due to blown fuse and replaced it. I was informed by the service agent that the thermostat light was due to low anti-freeze and it was topped off. In addition i requested i multi-point inspection which they conducted.shortly after receiving the car back on 3/26/14, i noticed by voltage adapter was not working. I assumed it to be a defective phone charger so i purchased a new one. 4/8/14- i tried to use the newcharger for my phone in each of thefront and back adapter slots. That is when i realized these was something wrong with my adapters possibly after the replacement of the new battery on 3/25/14. My plan was to contact the service center and schedule a check up and have the adapters checked but unfortunately i never was able to do so.that day i was involved in a car accident where i was unable to turn the steering wheel into the exit and ended up crashing into metal guardrail.car had shut off and. Airbag deployed. Car was ruled as a total loss.
42g8 recall 2015also in feb 2018 total loss of power when vehicle is a a complete stop as well as slowed to no acceleration once vehicle is slowed or stopped.
Per service advisor rattle occurs from rear deck on vehicles equipped with "fender" sound system and they have a "campaign" to fix the problem but not on this model year.
There is a serious design flaw in the rear axle of this vehicle whereby road debris can strike the axle causing it to bend.i think the design flaw is two-fold.1. The axle is placed in such a manner that it is totally unprotected from road debris.2.the metal of the axle and trailing arms is not hardened to a strong enough degree to withstand debris strikes and subsequent stress.driving at highway speeds, i ran over a 4-6" piece of two by four or possibly angle iron (not sure which).the object was kicked up by the front cowling.the object made multiple impact strikes under the car from front to back as evidenced by the markings left on the aluminum covered insulation that covers the undercarriage, ultimately striking the rear axle, causing it to bend.the bend in the axle is front-to-back.this is not from backing over any object (see campaign 14v656000). This is a serious design flaw and a serious safety issue.the rear axle and trailing arms are exposedto road debris and not of sufficient strength to withstand impact and subsequent stress on trailing arms.a thin piece of sheet metal is not sufficient to remedy this issue and is exposing american drivers to serious crash potential and death.you can also see china's investigation of this issue here: http://www.dpac.gov.cn/xwdt/gzdt/201509/w020150911606237827139.pdfand here: http://www.dpac.gov.cn/video_xinsuteng/
Per service advisor rattle occurs from rear deck on vehicles equipped with "fender" sound system and they have a "campaign" to fix the problem but not on this model year.
The contact owns a 2012 volkswagen jetta. The contact received notification of nhtsa campaign number: 14v656000 (suspension); however, the dealer stated that the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue.the contact had not experienced a failure.
The rear trailing arms of jetta and beetle of vw is a design flaw. (nhtsa campaign number: 14v656000)china aqsiq (general administration of quality supervision, inspection and quarantine of the people's republic of china) conducted a yearlong survey test, the experimental results have been out : the rear trailing arms of jetta and beetle of vw is a design flaw?the recall of usa?2011-2013 jetta vehicles manufactured march 1, 2010, to november 30, 2012, and 2012-2013 beetle vehicles manufactured march 1, 2011, to july 31, 2013. ?. The main conclusions of aqsiq of china are as follows:1. The rear trailing arms of the recall of jetta and beetle of vw caused a deficit. Just when encountering obstacles in reversing the process, it will cause the rear trailing arms deformed.2. The method of the recall that installing a sheet metal can?t eliminate defects. The installation of a sheet metal only enhances the resistance to deformation of the rear trailing arms, but when the morph to a certain extent, there is still the risk of breakage and loss of control of the vehicle. After breaking, the sheet metal does not necessarily alert of noise. In the case of vehicles of more than 40km / h, when the rear trailing arms fracture, the sheet metal will also break, the vehicle will not be controlled.we fear for our safety, and we need nhtsa?s help! thank you!the technical reports of china aqsiq about the jetta and beetle: http://www.dpac.gov.cn/xwdt/gzdt/201509/t20150911_57436.htmlchina aqsiq test videos below:http://www.dpac.gov.cn/video_xinsuteng/.
The contact owns a 2012 volkswagen jetta. While the contact's son was driving 50 mph, the driver heard a banging sound every time the vehicle jolted. The vehicle was taken to scott volkswagen (777 taunton ave, east providence, ri 02914) where it was diagnosed that the front driver's side strut coil spring failed and both front struts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 135,000.
The car will occasionally shutter upon acceleration.
After a new issue happened again in the same general area of the issue with my car that had been happening pretty much since purchasing the car. The noise that has been occurring now at this point, is still the same rumbling, throbbing noise (similar to a bearing going out or bad), but now is causing more and more issues such as the rattling noises coming from the engine through the a/c exhaust, which happens hear and there something i tell the dealership, but yet they tell me that can't do anything even i showed them the video. Well now i bring in my car to the vw dealership on another issue that had started happening on the same side as the original noise that has been progressively getting worse and seems to be affecting and causing new issues. This new issues occurs when reversing my car out without using brakes just my clutch, i turn my wheel all the way to the right and reverse out, to hear a wooooo noise they is loud and not normal, but yet here comes vw to tell me they could not repeat the issue, even though once again i had video as well as audio evidence of it, they would not help me. My miles are now higher and it really seems they don't care and treat me like i am crazy. I really think there is something truly wrong with my car because of these new noises occurring and getting worse.
Delayed air conditioning; it takes 5-10 minutes for ac to blow hot air. I checked on forums & youtube and so many other owners complain about the same issue for jetta, golf, and gti. The suspension makes squeaking noise going over a bump only when the weather is freezing cold. Again, many owners complain about the same issue and even have videos on youtube.
Both front could springs broke at 45000 miles. No recall but clearly others have the same issue.cost to replace was just under $500 as the struts were compromised when springs broke.there was not indication of when they broke and we were lucky our mechanic caught this malfunction before it caused more damage.
Tire had catastrophic failure on side wall.4th time this has occurred with specific tires "dunlop sp sport 01 as".
20k service had been performed on my car, again i notified vw that the noise is progressively getting worse and that i can no longer stand it. I also notified them of newer issues that have never happened before starting to happen, but they told me lets fix this issue first before moving on. This noise that had been happening for awhile now has now progressively gotten louder and now making noises when i am turning, something it had never done before. They did a check, and all of the sudden told me that my tires is the cause of the whole thing. They had told me my tires are cupped and feathered, which seem pretty odd considering when i purchased the vehicle the tire where brand new and pretty good (hankook). It did not make sense to me because if it was my tires and if they were doing proper multipurpose inspections they would have caught this when rotating my tires. It really seemed like they couldn't figure it out so they just advised me to buy some brand new tires, or try to call the manufacture about replacements, well i did that and hankook said feathered tires has nothing to do with tire but with the mechanics of the car. They had notified me that the only way tires get bad is if the mechanics of the car. The manger word for word told me this "there is a reasno why your car is so cheap, maybe you should buy $2,000.00 tires, maybe the noise might go away", which infuriated me, because he is suppose to be the manager, but yet treats me with total disrespect and told me "we are done with this, we will not look into it anymore". This manager was rude and down right wrong to treat me like so (kearny messa vw, don't ever go there). I felt lost and scared knowing that they won't help me no more even though i still have my warranty.
Key gets stuck in ignition and vehicle keeps running. Takes several minutes before the key is able to be removed with additional pressure and tapping on the key and ignition. Seems to be a common complaint and a recall or campaign should be issued by vw
When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.
Key gets stuck in ignition when turning off the engine.
When i bought my 2012 volkswagen jetta, i complained about mycruise controlnot working and if i plug two chargers up itblow out and i have to replace thea few
Key got stuck in ignition and car will not shut off. Car was in park on a flat driveway.key broke in half while still in ignition. Was able to remove key with pliers
My car stalls in traffic. While idling in traffic it just dies. It restarts right away but i have almost been rear ended countless times and one time the car jumped forward and i almost hit someone. I'm going to get in an accident one day and vw won't help me! my car has been there 6 times now! they replicated problem once and tried to fix. It didn't work. Now they can't replicated problem so won't help me! i'm so anxious to drive the car every morning! it only has 38k on it. It started at 20k! i don't know what to do. My car is not safe and no one will help me. There is a defect and it's a safety issue. I am trying to make all records of this problem in case something happens. I need my vin # kept by you guys so there is a trace. I don't know what to do anymore. I have contacted vw executive team and they are little to no help. Please hav someone investigate. Please.
The vehicles engine would rev by its self with the pedal stuck to the floor and the clutch would not disengage during this leaving the vehicle accelerating on its own.
After driving and arriving at destination, cannot turn the car off, nor get the key out of the ignition.sometimes it takes 15 minutes of turning the steering wheel and trying to turn the key over and over when the key will finally turn and the car will turn off.they key feels stuck in the ignition and the car will not turn off.
The micro switch had been recalled due to being able to take the key out without it being in park. I have tried to make 2 appointments to get fixed and the dealership keeps canceling them and moving it farther and farther back.
The key gets stuck in the ignition and you cannot turn the vehicle off.happens all the time and only my son can turn it off by pushing the key in a certain amount and turning the key just right. Hitting it with a hammer can work but afraid of breaking the key. I have seen online that others have this same issue. When i get gas i can't even turn the car off or when i go into a store if my son isn't with. My husband cannot do it either. Its been happening for about 2 years.
The key continued to get stuck in the ignition and it was also very difficult to turn the key to start the engine.at one point, the key was unable to be removed and could not turn the car off while my daughter had it.the car was taken to vw dealership and the ignition housing had to be replaced.apparently, this has been a recurrent problem.
Key gets stuck in ignition when turning off the engine
My ignition lock cylinder has failed on my 2012 vw jetta. Long story short, it's impossible to get the key out of the ignition. This has nothing to do with "turning the wheel to unlock it". It is a known issue with these volkswagens. I felt unsafe because if i ever had to shut my car down in an emergency, sometimes it would be impossible. So i go to the dealership for another issue, and now they won't fix my car until i get this ignition lock cylinder fixed. It costs $650 and i have to wait 7-10 days to get the part flown in from germany. This is a problem that should be covered under warranty no questions asked, i don't feel safe being in the car if i can't turn it off.
Key gets stuck in ignition when turning off the engine.
Heater core needs replacing at 60,000 miles
As i was driving on the 78 west bound freeway, it sounded like a loud explosion. I pulled over and noticed my sunroof had exploded and shattered. It just blew up with no explanation, nothing hit it.
Key gets stuck in ignition when turning off the engine.
The horn which is attached to auto security system stopped working initially when coming in contact with heavy snow fall after moving to indiana from florida after the summer weather arrived it worked for a short time ass soon as the weather and rainfall changed the horn no longer worked, the water dispenser/washer for the wipers stopped working will no longer dispense anything. My vehicle was in use when the issues were noticed, it is driven daily and within a short amount of time it became noticeable that the weather was causing possible a shortage so that the horn or water dispenser refused to cooperate
The ignition lock cylinder has gone bad and i am unable to turn off my vehicle or take the key from the ignition.
Key gets stuck in ignition when turning off the engine.
The vehicle is stationary and in park. The key will not turn in the ignition, even to start the car. When the car can be started, and is running and placed in park, the key will not come out of the ignition and the car is difficult to turn off. The key is often locked in the ignition with no way of removing it.
After parking vehicle, key gets stuck in ignition and can't turn vehicle off. On a different occasion, i had my vehicle parked and the key wouldn't turn in the ignition when trying to turn the key to start the car.
I'm still continuing to have problems with this var 2012 jetta volkswagen. Up in till recently it was fixed on a recall notice that displayed vehicle right roll even if placed in part and ignition turned off !! unfortunately it happened to my son during christmas 2019. What if there was a body in from that car. This car has been a nightmare and volkswagen usa knows it. I took it in and was addressed of new recall which relays the same savageness; it was fixed till when ?? [xxx] this caused about 1000-2000 dollars in damage after we had already fixed this bumperwith volkswagen.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The key is stuck in the "on" position in the ignition with the car running. The key will not physically move from the "on" to "off" position to turn the car off. After looking this up it is a common problem with this type of vw. The car is able to shift between park, drive, and neutral. When putting the car in park to turn the vehicle off the key doesn't budge
The turn signal lever broke under normal use conditions - failed to reset from "on" position with signal operational / unable to turn off signal - headlight high/low-beam function also disabled.apparent internal part failure or breakage of plastic components.
Key sticks in the ignition, will not disengage to turn the car off.this seems to be a issue that i am finding.i tried parking in a flat surface, in the driveway and no luck.this started a month ago with sticking, but the last few days have been worse.shifting does not help the problem.
Key gets stuck in ignition when turning off the engine.
Key gets stuck in the ignition and my car won't turn off. I have contacted the dealership and they stated it's a common problem. They told me how to get the key out but sometimes it takes anywhere from 5-35 minutes to remove the key in order for my car to turn off.
Head lights are on when temperature is cold. It happens every time and killing the battery. I believe the issue with light switch because when i unplug it at night from the car and re-plug the light switch in the morning, it all works without any issue.
Key was stuck in the ignition and car would not shut off at the gas station so that i could put gas in the car. After fighting with the key for about an hour it finally came out. Now every time i need to shut off the car i have to flick the key really hard the opposite way to be able to pull it out. After researching online it seems many other jetta owners have had the same issue yet vw has not made a recall. We are being told a new part for the ignition and keys will need to be ordered. Total cost at the dealer will be around $680.
Steering column lock housing is defective and causes the key to become stuck in the ignition when the vehicle is parked
Key stuck in ignition while the car is running ( stationary ) not able to turn key to off position toshut off engine
Key keeps getting stuck in the ignition. It is unable to turn off the car.
Key stuck in ignition car will not turn off cannot turn off when car is in park emergence brake is engaged and foot is on brake pedal
Key gets stuck in ignition when turning off the engine.you cannot even shut off engine because key won't turn to the off position.
Key got stuck inside ignition. I couldnt turn car off for over 10 minutes. It has occured several times in last month just getting worse now.
When parked and trying to shut vehicle off, the car will not shut off and the key will not come out of the ignition.
Key gets stuck in ignition when turning off the engine. The key will not turn back- it is just stuck on
Car dies at stops or low speeds.
Key ignition failure. Key gets stuck in ignition when turning off engine. Vehicle wont turn off and key wont come out of ignition.
After opening the trunk on drive way, the trunk lid fell freely and hit my wife's forehead (very close to her eyes).
Key gets stuck in ignition and i cannot turn off engine. This has been happening for weeks. When it first started it was only once and awhile but now every time i park my car it takes me twenty or more minutes to try and get my keys out and turn off engine.
I am unable to turn off the engine when i stop. The keys are stuck in the enigen and the car not turn off. Really heart breaking because i like volkswagen but i think this will be my last.
Key gets stuck in ignition when turning off the engine.
The horn failed twice in the first year of ownership (late 2012) and a third time a little after three years.the first time, the horn system was replaced under warranty with a part from another vehicle at the dealership.about two months later, it went out.the second time the horn relay was replaced under warranty using new parts.this horn fix worked for 2013-late 2015.this third time most likely will need to be replaced as well (and less than a month out of warranty).in all instances, the horn begins to produce a muted/weak honking sound most noticeable when locking the vehicle.this will happen for about a month or so before it finally goes out.pressing the key (locking & emergency alert button) or the center of the steering wheel confirms that the horn is inoperable.
When turning off the ignition, the key remains in the on position, not allowing me to turn off the engine and remove the key.the key is stuck in the ignition. This has happened over 100 times, the local dealer says it is not their issue and will cost me $550 to replace.
I have a "2012 vw jetta se 2.5l auto pzev" that at around 90,110 miles experienced a shift lever failure on 07/17/2019 at around 4:50 pm cst. The physical locking mechanism of the shift lever failed, and it was possible to accidentally shift into different selections while the vehicle was moving. I luckily didn't shift into reverse by accident, just the sport mode (this mode previously required the holding down of the shift lever button). After the failure of the locking mechanism, the electronic controls also no longer pick up shifting requests (eg. Shifting from "neutral" to "drive" using the lever would still show the car as in neutral). However, the vehicle still does shift using a very specific method of moving the gear shift lever all the way to the "reverse" position, and then moving it all the way to the "sport" position. When this is performed, i am able to then shift into "drive" then "neutral, and then eventually "reverse". I am not able to shift into "park" at all, and i have to use to yellow shift override tab in order to shift into any other gears (eg. "neutral" or "drive"). The key is actually stuck in the car as a result of being unable to shift into park, so i've had it sitting overnight with the key in the vehicle as well. Feel free to contact me if photos or videos are needed. I can also provide and elaborate on more information if needed.
Vehicle ignition switch not turning, key getting locked.per university volkswagon and uptown volkswagon in albuquerque new mexico, they see this issue on a consistent basis, however, there has been no recall issued.fix is $650-$800 plus tax.2012 jetta tdi cannot start car - key stuck2014 jetta cannot turn off carhundreds of topics of discussion on the internet regarding this issue.
Key gets stuck in the on position. Have to wiggle steering wheel and key to turn off
Key gets stuck in the ignition when turning off the engine.
Vehicle key gets stuck in the ignition while starting and shutting off the vehicle. This happens every time someone else other than i, the owner attempts to turn off the vehicle. I have had to wiggle the key a certain way to turn it off. At this point even so cannot turn the vehicle off and had to leave it running even while pumping gas.i have read numerous reviews on this same issues with other vehicles of this make and model. I do not understand why volkswagen has not recalled this vehicle to fix this issue. My vehicle is currently still running and my hands are scratched from attempting to turn off my vehicle. Fix this.
Key gets stuck in ignition when turning off engine. Car in park, key will not turn off car or remove from ignition.
Ignition lock cylinder sticks when turning off and on. The sticking caused key to brake which damaged the ignition and the tumblers inside.
Key gets stuck in ignition when turning off the engine.
My sunroof exploded and my front right day light bulb had melted and now i have to replace the whole connector.
Engine runs rough, sputters and stalls randomly. When stalls, some lights flash and states service needed. Dealership didn't find any faults. If stalls on highway this can be life threatening. Steering wheel pulls hard to the left even with car properly aligned and tires air pressure reading accurately full. Just had car serviced again no faults found. Ignition issue with car not shutting off. 20 minutes after parking and trying to turn car off with no prevail. Had car serviced and was gifted a free repair since my 2012 jetta has only 22,000 miles on it. Ignition replaced but other issues still exist. Paid out of pocket for servicing thisvehicle multiple times since all these issues came about conviently after the warranty period ended.
Car ran hot first time air conditioning got hot car was going any faster with smoke from engine. No indicator at all car was running hot. Dealership stated the block mess up. Adjuster came stated theromast which not cover warranty for my car. Why was i never aware my car hadthese issues
Key gets stuck in ignition when turning off the engine.
Key gets stuck in ignition when turning off the engine.this has happened on multiple occasions and is sporadic. Last time was on 7/17/2017.
While in park my key was stuck in the ignition and would not come out. Car was on and i tried to turn it off and remove the key as normal but it would not turn fully to the off position or come out. I eventually stalled my car out as it is a manual to shut it off and fiddled with it for an hour and was able to get the key out. This has happened a couple times.
My husband and i were driving east bound on c470, in englewood colorado, traveling at highway speed between 60-65 mph when an extremely loud explosion occurred. We initially thought we were being shot at or something fell out of the sky. There was broken glass everywhere, in our hair and even mouths. Thankfully, my husband maintained control of the vehicle and exited the highway and into a parking lot. Upon close inspection, it appeared that our retractable sunroof (that was closed) imploded from the inside out.
Key stuck on the on position and not able to turn key, to turn car off.
Key will not come out of ignition. Received a letter for an "extended" warranty on the issue but while i was under 10 years old, my car was over the allotted mileage. I've been told this is a $700 issue. This should be a recall because it is a known issue with many of their cars during these years.
Key was stuck in the ignition and could not be removed. Could not turn car off. Car was stationary at time, but in work parking lot. Could not turn car off. Needed new key, new key cylinder, and key cylinder housing. Had to have rental car for nearly 2 weeks.
The key will not release from ignition. Cant turn car off. Happens with increasing frequency. Forced to drive around and try again. Has happened approx 1 time per month for past 3 years.
Key gets stuck in ignition when turning off the engine.
The car, a 2012 vw jetta se, failed to respond to the reverse gear on 1/5/2015 and behaved as if the emergency brake was still engaged. The rear tires would not move and the reverse maneuver failed. The dealership was called and they recommended towing to their facility. This was accomplished on 1/9/2015 and to date there has been no resolution.
A/c cooling inconsistently and not cooling to the level that it once did. Learned other vws, like mine, were having the same issue. Needed electronic pressure regulator valve and a/c expansion valve
I've noticed that my check engine light comes on and off, it's the map sensor. It has been replaced several times and everything has been fully cleaned, check engine light still comes on. My car also seems to go into limp mode while driving. I'll make a turn, and all of a sudden the car will not want to move at all, ill switch it to triptronic and it doesn't want to down shift or up shift. I have to pull over on the side of the road. Turn the car off then back on. This has been an on going problem with both of these thing for the last several months. I've also noticed that this is a common problem with jettas my year. It's extremely dangerous. I can be in the city on a highway, anywheres and it'll randomly not want to go anywheres, the rpms will go completely up and still not move. I know from other, that there is an update for the ecu computer on the car, for the map sensor and to i guess he'll with the limp mode issue. I also know that when i hard brake, it'll go into limp mode. It's extremely scary.
Starting as the warranty expired at 40k miles, my horn became intermittent.it would work fine for a while, then completely stop for a period; sometimes a week or so.but as time progressed, it was not working more than working.by 50k miles it not longer worked and now at 60k it hasn't worked for a long time.very dangerous.dealer said twice they would try to get it fixed but never came through.so with my diesel "good will" package, i will use the $500 credit to replace my horn that they should have replaced earlier.lot's of people online have the same problem.i think it's part of the 2011 recall for horn and alarm system problems,don't think they carried through with the problem.
My horn does not make a sound when i press on it however when i lock the car the horn sounds off. I have never had an issue with a car horn
Keys always stock on ignition. It has 49,000 miles it shouldnt break already.
I just purchased this vehicle in february of 2019. Since then the vehicle transmission shifts very hard when switching into gears. I drove this car while having my children in the car when the car very violently switched in and out of gears. It was very scary! as i continue to drive to impatient yo get off the nearest exit i noticed the car's speed starting decline even when foot is on the throttle. I pulled over immediately. I was so afraid to drive this vehicle i had the car towed 100 miles closer to home.
Unable to turn key to turn off ignition. Car is in the volkswagen service center for the three weeks for repair.
Engine light comes on and off from time to time at random times.it comes on and off when driving and when parked.
My cosine and i have a 2012 and a 2013 vw. Jetta that has and had the same problems. His first. P0011code. The symptoms check engine light, the engine has a hard start condition, reduction in fuel mileage, the engine runs rough, hesitate, or stall.p0011 code definitioncamshaft position 'a' - timing over-advanced or system performance (bank 1)at first car or cars did not give warning or light on , then while on the streetthey started shaking. Wen at stop lights they stalled, hard time restarting, up on change of light it reacts slow to get up to regular speed, sluggish,knocking, my cousin toke the2013 jetta to a vw.dealer and got charged around $3,000 .i'm looking for another option., or recall.
Key gets stuck in ignition when turning off the engine. I pulled into my driveway at home on lancaster st in platteville wisocinsin and went to turn my car off. I could not turn the key backwards to shut off the vehicle. My car ran for about 2 hours while i called around to mechanics and dealerships trying to find someone who could help me. The vw dealership in dubuque iowa that i called told me that he has heard this has been a common issue but he didn't know how to help me. He told me i could try breakingthe key. However that made no sense because the car would still be running, i would still have to pay to get the key out, replace whatever is wrong with it, and buy a new very expensive key. My car is now sitting at a mechanic in benton wisconsin with the key still stuck in the ignition.. I'm sure he unhooked the battery so the engine would shut off. Now i am out a vehicle for 4-5 days with the holiday weekend so who knows how serious this is or how soon it can be fixed. I would appreciate a response or some feedback. I am a college student l, i just bought myself this car a year ago. This should not be happening.
Headliner coming loose and obstructing drivers view
Key jammed in the ignition, unable to turn car off. Initially it was just difficult to switch off and required some time to get it just right.eventually it locked up entirely and the key broke off while trying to switch the car off.had a vw dealer replace the ignition cylinder, new key etc.even the dealer said this was a common issue. Contacted vw customer service, their response "it's out of warranty".car has 59 000 miles on it. This is not a part that should ever fail.
2012 volkswagen jetta.attorney representing consumers requests recall notices for vehicle.both occupants in the vehicle were injured.
48 hrs after driving off dealer lot, "diesel ' odor thru fan and idle at stop signs/lights, dealer notified told it would go away after broke in, continued w/o improvement, took to dealer, stated checked everything no problem, bring back may be animal or something blocking exahust (within days). Returned told seal was broke just under intake manifold, pics sent to volkswagen,, called to check status only to be told "turbo cracked."2 weeks later car picked up, stated all recalls performed prior to driving off lot nov 26,2011, still havent been provided with documentation. Concerned for safety, as well as nausea associated with odor in cabin.
Key will not turn in ignition causing flip key to finally break.has been an issue for about a year.
Keys get stuck in ignition and i cannot turn off the engine.
Key gets stuck in ignition when turning off engine
Key gets stuck in ignition when turning off the engine. When i arrive at a destination, i put the car into park and then try to remove the key and it won't come out. I have to jiggle the key and maneuver it for several minutes until it comes out. This is very dangerous and annoying.
My key keeps getting stuck in the ignition. It won't turn at all. I had to take it to the dealership, and even they had trouble turning if off. Then they couldn't turn it back on. Luckily i had just gotten home from work, so i wasn't stuck anywhere.apparently this is not a new issue, and it's quite ridiculous that i'm now going to have to spend $500 to replace a part that vw should be responsible for. My car is only 4 years old.
Delayed air conditioning; it takes 5-10 minutes for ac to blow hot air. I checked on forums & youtube and so many other owners complain about the same issue for jetta, golf, and gti. The suspension makes squeaking noise going over a bump only when the weather is freezing cold. Again, many owners complain about the same issue and even have videos on youtube.
Key gets stuck in ignition and i cannot turn off the engine.
Ignition will not turn off. The key gets stuck with the engine on. It takes 10 mins to an hour just to get it off. Many vw drivers are experiencing this problem.it costs $500-$700 to replace ignition cylinder just to have it break down a year or two. Please force a recall.
I have a recall for the 37m2-micro switch. I am concerned, the vw dealership does not have any days to let me schedule an appointment. I need help please, i hope it's safe to drive.
The key locks in the ignition while the car is running and in park, will not disengage to turn the car off (steering wheel not locked). I was unable to turn my car off.this first occurred while i was parked in a parking lot (no danger). After the dealership forced the key, i had to pull over to the shoulder on a highway for a flat tire and was unable to turn the car off. I could not change the tire safely and could not get the car towed as i could not turn the engine off. I had to sit at the side of a highway until my car stalled from running out of gas, until i could safely have the car towed.no locksmith was able to correct the ignition lock, as it is an electronic lock in the key housing. I see multiple complaints listed with nhtsa regarding the same issue with vw cars, and many specifically for jettas, and 2012 jettas.
Key gets stuck in ignition when turning off the engine.
The car runs great for about 5-10 miles and then the epc light comes on and the car loses power and runs at idle speed. Replaced np 80 sensor and evap canister, cleaned throttle body and it still happens. Car lunges forward at times. I'll pull over, shut it off and then it drives fine, then the light comes on again. Apparently this has been happening to a lot of people. Took it to the dealership and they just gave me a bunch of costly repair recommendations but no definitive answer.
Sometimes the key will not turn on. It goes in, but will not turn. It seems to be when the weather is warmer. Also, sometimes it takes several minutes to turn the key off. When that happens, i just sit there trying, while the car continues to run. I hear it's $550-750 to have this repaired, but is very common based on what i'm finding online. It started happening in april 2014. It's ridiculous.
The key will not come out of the ignition. We have tried everything possible and vw said this is a known issue but wont recall and have to pay 1000+ to fix. What if something happened with myself or kids in the car and needed to get the keys out!
Vehicle stalls randomly while idling and has happened twice will driving at low speeds, which causes loss of power steering.the car also drives rough before, and the stalling happens sometimes 3-4 times a day and other times not at all.
I am now having to replace the ignition switch for the second time since buying it certified used 2 years ago from herzog& meier. The problem is the key is stuck in on, the only way to kill the car or turn off is to disconnect the battery..this seems to be a problem the dealership and vw know about but have not recalled.research how many people have this problem..this should be a recall....
Door locks locking and unlockingevery few secondsthis is the fourth door lock on our vehicle to do this and one not unlocking from 20000 miles to 85000 miles.
The key is getting stuck and can not be removed. Can not turn vehicle on or off because the key will not turn. The vehicle was stationary on a city street. The other problem is that the airbag light is continually on.
The vehicle was being backed out of a driveway into the roadway when the horn began to sound continuously and the airbag warning light illuminated.the vehicle needed to be turned off completely to stop the horn.subsequently, the horn sounds whenever the ignition is engaged sometimes stopping once the engine turns on, sometimes not.once started the vehicle is driveable but the airbag warning light is illuminated, the horn on the steering wheel is inoperable and the steering wheel controls are inoperable.the vehicle was taken to a volkswagen dealership and diagnosed with a faulty clock spring that requires replacement.the incident appears to be similar to that described in nhtsa investigation pe 15-010.
Accelerating up from a stop sign vehicle would not shift.pushed on accelerator and vehicle lost all power and went into limp mode.could have resulted in accident if i had been merging on a very busy highway.had vehicle towed to dealership and they found a engine code but are unable to duplicate and want to return vehicle back to me without resolving defect.
42g8 recall 2015also in feb 2018 total loss of power when vehicle is a a complete stop as well as slowed to no acceleration once vehicle is slowed or stopped.
I've noticed that my check engine light comes on and off, it's the map sensor. It has been replaced several times and everything has been fully cleaned, check engine light still comes on. My car also seems to go into limp mode while driving. I'll make a turn, and all of a sudden the car will not want to move at all, ill switch it to triptronic and it doesn't want to down shift or up shift. I have to pull over on the side of the road. Turn the car off then back on. This has been an on going problem with both of these thing for the last several months. I've also noticed that this is a common problem with jettas my year. It's extremely dangerous. I can be in the city on a highway, anywheres and it'll randomly not want to go anywheres, the rpms will go completely up and still not move. I know from other, that there is an update for the ecu computer on the car, for the map sensor and to i guess he'll with the limp mode issue. I also know that when i hard brake, it'll go into limp mode. It's extremely scary.
The contact owns a 2012 volkswagen jetta sportwagen. The contact stated that while attempting to accelerate from a stop, the vehicle would not respond. After a few seconds, the vehicle accelerated rapidly. The vehicle was taken to the dealer for diagnosis but the failure could not be duplicated and the vehicle was not repaired. The failure recurred numerous times and became intermittent. The manufacturer was notified of the issue but offered no assistance to the contact. The vehicle had not been repaired. The failure and current mileages were 700.
Volks 2012 jetta tdi.at highway speed of approx 55-60 mph, with cruise control engaged, transmission seemed to come out of gear, engine revved and tachometer red-lined, vehicle began to slow, but obviously not loose power as evidenced by tachometer and high rpm's on engine.after tachometer red-lined, tachometer then began to drop and at about 5,000 rpm, transmission shifted a couple of times and then operation of vehicle was back to normal.oddly, cruise did not have to be reset and seemed unaware of the event that had just occurred.entire event occurred in the span of about 5 seconds.took vehicle to dealer.service documentation says "we scanned for faults and had a sporadic fault for gear shift control module.performed test plan and found no problems.we cleared faults."another service showed the error code with verbiage something to the effect of "lost communication with gear shift control module."dealer would not replace gear shift control module and stated that if it happens again, return and they will replace.clearly this is a safety issue, particularly when it occurs on a highway at highway speeds with congested highway traffic and clearly could have resulted in an accident.
Midnight, driving back from a friends house. My 16 month old (or rather new) jetta se 2012, shakes up when i turn on ignition. I give it 2-3 seconds to calm down. It doesn't. Instead, the epc light goes on. Then the check engine light. Hmm... Weird. Those weren't on like 2 hours back, or ever infact. Being the smart techie that i am, i try the highly technical solution to any problem that i don't quite understand - i try to turn it off and on again. The same god awful shaking and stuttering. But no epc light. I think to myself, maybe this is just a transient thing. Try to pull out of the parking space, and there it is ... The [xxx] epc and check engine light. But my home's only a mile away, maybe things get better on the way there. You know, its a new car (bought 16 months back, brand new, and has ~7600 miles on it). But no, as i try to "drive" the piece of [xxx], it starts shaking more violently when i get to 25 miles and hour. So, i pull over, and a quick google search tells me to stay below 20 mph and get it to a dealer asap. So i get the car towed, and the next day the dealer tells me its a faulty ignition coil that has been replaced and tested and things should just work. But i'm scared to get in that car again. What if this would've happened farther away from my house. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car ceased to continue acceleration while in motion.dealer assessment concluded particulates in diesel fuel line caused failure to fuel pump and related components. Dealer service department advised that particulates likely originated from diesel fuel storage tanks at gas station. Vehicle was still covered under manufacturer's 50k power train warranty and fuel pump and related parts were replaced at no charge.
I purchased my 2012 volkswagen jetta approx october 31, 2011. Within the first 3-4 months the car computer system locked up while i was driving. (i was unable to put down the windows, the a/c stop working, engine lights lid up on the dashboard) so i drove it straight to the dealership and they immediately apologized and kept the car for several days to correct the defect.in 2013 the steering lock went bad while driving and we couldn't turn the car off. This happened at 6:45pm after the dealership closed. So the car continued running in front of my house from 6:45pm to 7:30am when the dealership opened. I explained to the dealership how frustrating, physically, and mentally draining that night was. We couldn't park the car in a garage and risk the gases getting into the home so we left it in front the house and had to stay up all night and watch it so no one would steal it.they diagnosed it as a bad steering column.the car sometimes accelerate fast on its on when you attempt to use the cruise control.now currently the sterling lock is gone bad on the car again. I have contacted volkswagen and the dealership several times about this part/issue this year and they told me the car is out of warranty and i would have to pay for the repair. A steering column going bad in a car every year is not normal.my problem is paying for this faulty, defective dangerous car. I haveinvoice and repair invoice on this car dating back to the first few months of owning it.volkswagen is on a major coverup to avoid a massive recall of several of the vehicles they knowingly are putting drivers at risk.
When starting my 2012 vw jetta, the abs light, brake light, passenger air bag light come on on the dashboard along with a long beeping sound.the sound eventually stops but the lights stay on.vehicle is trying to run through diagnostics upon starting (vehicle is stationary but lights remain on while driving) when these lights come on.the brakes on the vehicle are fine and do not need to be serviced per mechanic and vw.personal mechanic along with authorized vw service pulled the following codes: 01130 abs operation not a plausible signal, 01317 control module, 01285 cluster, 01486 system function test failure.vehicle mileage is approximately 63k.abs module failure has been a known issue with these vehicles and there are tbs's and technical tips for troubleshooting as well as a recall for 2009-2010 jetta's.properly maintained vehicles should not require abs module replacements at 63k miles.was also told that by authorized vw service that this vehicle also has a leaky vacuum pump.total cost of repairs: $2,636 for replacement of abs module plus tax and $1,036 plus tax for replacement of the vacuum pump.neither of these parts should need to be replaced on this 2012 vw jetta with 63k miles.this is absurd.there should be a recall on these parts because, especially with the abs module, they are clearly defective.you will find many consumer complaints about the abs module on the web for this vehicle.
New volks jetta 2012.purchased new from volks dealership with approx. 40 miles on vehicle at time of purchase.since day one and continuing through today with 12,000 miles on odometer, transmission lurches and jerks, either slipping in and out of gear or seemingly not able to figure out which gear to be in.usually occurs while trying to maintain a constant speed.for example, while in school zone with 20 mph speed limit, car will lurch, jerk and shudder, sometimes violently with the symptoms described above.additionally, when coming to a stop at a stop light for instance two conditions frequently present.1.after coming to a complete stop, transmission is still in the process of downshifting.in other words, once completely stopped, you can feel the transmission still shifting down through the last couple of gears.2. After coming to a complete stop at a light, when attempting to accelerate, car is not in gear and requires depression of gas peddle before car will engage in first gear.all of the above are dangerous situations.dealer continues to insist that transmission is "learning" my driving habits.
The contact owns a 2012 volkswagen jetta. While driving approximately 65 mph, the electronic power control warning indicator illuminated and the vehicle lost acceleration. The contact merged the vehicle to the road shoulder to a complete stop. The engine was turned off and then restarted. The contact stated that the vehicle had been experiencing the failure for approximately six months. The vehicle was taken to an independent mechanic (wallen auto ii in michigan city, indiana) for diagnostic testing and the accelerator pedal was replaced twice, but the vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 97,000.
The 2012 vw jetta 2.5 has a vehicle defect in which upon a need for acceleration, the car stalls out.while the engine continues to run; the vehicle does not move.this vehicle has failed on three separate occasions nearly causing accidents each time.vw refuses to acknowledge the defect even though other vw owners have documented this defect in a variety of websites regarding the product.
The contact owns a 2012 volkswagen jetta sport wagon tdi. The contact stated that the vehicle abnormally accelerated.the failure was recurring. The vehicle was taken to a dealer, who advised thatthe cruise control switch and steering column computer chip needed to be replaced. The vehicle was repaired but the failure recurred. The vehicle was not further repaired. The manufacturer was made aware of the problem. The approximately failure mileage was 7,281.
The contact owns a 2012 volkswagen jetta. The contact stated that the windshield wipers failed to operate properly while driving in rainy weather. The vehicle also failed to accelerate on another occasion.the vehicle was taken to the dealer but the manufacturer was not contacted. The vehicle was not repaired and the vin was unavailable. The failure mileage was 77 and the current mileage was 1500.
I purchased a new volkswagen jetta tdi in 2012.i am unable to adjust the left outside mirror so that it does not have a blind spot.that blind spot allows a car slowly passing in the left lane to be out of view of the inside mirrorbut not yet in view of the left outside mirror!the pillar separating the two doors on the driver side is located so that a driver cannot see a car in the described blind spot.
When the temperature is cold, the windshield wipers on our 2012 vw jetta refuse to activate causing a serious safety concern, especially when we're driving and the temperature drops. When the temperature warms back up, the wipers start working again. I've contacted vw of america and despite the # of complaints about this issue, they refuse to help me out.
When the weather is cold (below freezing), while driving, after sitting outside overnight, or in snowy conditions, the windshield wipers freeze and do not work until the weather warms up, or the vehicle is parked in a garage. I live in the mountains of colorado and this has been an ongoing issue during cold and snowy weather. This is a safety hazard as the roadway is no longer visible because the windshield wipers no longer work.
Wiper blades stopped working. I brought the car to the dealership and was told they were frozen. I didn't believe it but i took the car home and waited it out but it kept happening. The day before new years eve they completely went out and had to find another way home since it was sleeting out. I got the car back to the dealership and complained to the manager they checked it out and told me that the switch needed replacing they got the part in and replaced it. The next day they stopped working again. This is a year old car, completely ridiculous.
The contact owns a 2012 volkswagen jetta. While the vehicle was stationary and while driving various speeds, the horn became inoperative in cold climates. In addition, the windshield wipers failed. Furthermore, the ignition key became stuck in the ignition on several occasions. An independent repaired the ignition. A dealer was not made aware of the failures. The manufacturer was made aware of the ignition failure. The failure mileage was approximately 65,000.
When the weather gets cold around 35 degrees and lower, the wipers stop working. They are not stuck to windshield. Very dangerous and happens randomly on in the winter.
My windshield wipers would not move. Temperature was approximately 15 degrees fahrenheit. Fuse was not broken. Motor fine. When it warmed up, the wipers began to work again. My vehicle was stationary initially, but even as i drove for 30 minutes, the wipers would not work.
Purchased 2012 vw jetta new at local vw dealership. Currently has approx 51,000 miles on it. At around 29,000 miles ignition switch would not shut off while i was shopping-took to dealershipi and was told it was fixed- had just stuck. Less than a month later same thing happened. Dealership had the car for weeks-(this time they did provide loaner car). Most recent- prior to ignition problem currently occurring i had to have wiper motor replaced at my cost $600.00 plus dollars. I sat in waiting area of dealership that clearly stated we provide loaner car or shuttle service at time of your appt. Neither available on that day. I addressed this issue with service manager who was off that day. Received apologetic e-mail. Have had to replace headlight bulb and needs replaced again. Could this be an electrical issue? is this car even safe to drive my grandchildren in? i am not feelin comfortable with it. Presently as i am writing this my car has been running for 18 hours. Ignition stuck friday eve- service dept not open on sat. When i called friday eve basically i was told "get it over here somehow and we will take a look". Presently weighing my options-needless to say i am extremely disappointed with the purchase of my first new vw. Previously had owned two used vw golf. Note: first time i was fortunately close to vw garage which is a 40 minute drive from my house-fortunate again this time that it's sitting in my driveway running until i can figure out a plan. Loved my vw-past tense. After going online i see other people have had this very experience with ignition. Seems it is going to be expensive. Very disappointed! my dealership is vw clarksburg, wv. Former star motor-1-304-623-7827. Shane leblond - "service manager"
I live in an area that had over 100 days without rain. The day it finally rained i tried to turn on windshield wipers and they no longer worked. Auto tech states the motor burned out. Upon researching online i noticed this was a common occurrence with this vehicle.
I was driving north on interstate highway 55 in memphis, tennessee, (around 9:15am ct on june 26, 2013) towards riverside drive (downtown memphis) when all of the sudden i heard a loud boom/crash sound on the roof of my volkswagen jetta (2012, which i owned for 1 week!) and glass shattered and fell all over me and the inside of my car. I was not under an overpass or behind any trucks or cars, so i was completely terrified and did not know what happened. I was crying and shaking and pulled off the highway to s parkway and called 911 to file a report. After speaking with the police, a nearby witness (who happened to work for a car dealer) my boss and my boyfriend, everyone agreed the sunroof had some sort of defect that caused it to shatter/combust/explode. The glass was all sticking straight up and there was no sign of an object in or on the car. My bf brought the car to the vw dealership and they are inspecting it and repairing it while i am in a rental car. I am scared to drive in a car with a sunroof now and do not feel safe. Vw drivers beware.
While driving home after a snowstorm, my wipers suddenly stopped working.because of it, i could not clean my windshield and had to keep pulling over and pouring windshield washer fluid down my front window so that i could see.it is very dangerous in maine in the winter time to have this happen as we often encounter wet/snowy roads and you must depend on your windshield wipers and fluid system to work properly and keep your windshield clear. I took my carinto the vw dealer (o connors in augusta maine). .they determined there was no power coming out of the wiper switch to the pump. First they replaced the wiper/washer switch which did not fix the problem.then they had it for another full day and determined the "body control module" was not working. They had to order the part. It cost $1041 dollars to replace the module, part # 5co-937-087-e-z09 control unit.when i finally picked it up i was told that 5 other vw owners had their cars in for the same exact problem that week.one owner was standing there in the customer service area and he told me the same thing happened to his 2013 jetta.the shop rep said they were seeing a lot of these since the cold weather set in. My car is in excellent condition and was only 20 months old when this happened.there has got to be a major defect for this many new cars to have this happen to them.i wish you would investigate.
When it is cold outside and the temperature goes below 20 degrees the windshield wipers stop working. When the temperature warms up the wipers start working again. This is very dangerous when it is raining or snowing an i am unable to clear the windshield!
Windshield wipers will not turn on when temperatures reach below 30 degrees.happens at initial start up.a real safety issue.when temperatures are above 30 degrees this doesn't happen.
The horn which is attached to auto security system stopped working initially when coming in contact with heavy snow fall after moving to indiana from florida after the summer weather arrived it worked for a short time ass soon as the weather and rainfall changed the horn no longer worked, the water dispenser/washer for the wipers stopped working will no longer dispense anything. My vehicle was in use when the issues were noticed, it is driven daily and within a short amount of time it became noticeable that the weather was causing possible a shortage so that the horn or water dispenser refused to cooperate
Wiper blades stop working as the linkages freeze up in freezing cold wet weather when there is no excessive visible ice at the base of the wiper arm. The only solution so far has been to bring the car into a heated shop to un-freeze the wipers. Happens every time it rains, then get a hard freeze.
I have been having problems with my windshield wipers not working when it is cold.i have called the local vw dealer and was told that they haven't heard of this problem and want over a 100.00 to test for it.i have found that this problem has happened a lot to other owners. I have been stranded with this problem. After it warms up they will work.
Ongoing issue:in cold weather, the wiper blades will not work.generally anytime below freezing temperatures. In a few instances, if i turn the wipers on and off, on and off, they will begin to work.but that is quite infrequent. In the winter months. The biggest problem while driving is the wet salt will cloud the windshield and need to be cleaned. The wiper fluid will squirt out, and stay splashed where it landed on the windshield. The wiper blades will not engage. Only a click-click.i then need to pull over and wash the melted salt and squeegee the wiper fluid off of the windshield at the gas station.and then pray the window stays clean for the remaining portion of my drive to work. Or pull over again and clean the windshield by hand.vw dealer had quoted $400 to "look at replacing the motor" but would not guarantee that will solve the issue. I have had this vehicle for almost 4 years and the problem has been here since i owned the car. I have not invested any money into a repair, as vw dealer does not seem to know what the problem is.
The contact owns a 2012 volkswagen jetta. The contact stated that the front windshield cracked without warrant. The vehicle was taken to the dealer and the technician explained that the failure was the result of a rock striking the glass. The manufacturer was made aware of the failure but did not offer any assistance since they would need a dealer to verify the failure. The vehicle was not repaired. The failure and current mileage was 12,000.
Purchased certified preowned in may. 2nd time when it is cold out that wipers will not turn on.the 1st time this happened in october, it took over 5 minutes of driving the car with defroster on high for them to start working i called dealer and was told that it had been cold that morning and the wipers were probably frozen to the window, even after i told them i had let the car warm up for 10 minutes.the 2nd time was this morning, i let the car warm up for 15 minutes since it was about 5 degrees out and even after driving the car for 1 hour, the wipers still would not turn on.i called the dealer, made an appt to bring in that day and the wipers started working around noontime.when i went to the dealer, i was told that they would look at it, however, if they couldn't find anything and there was a good chance that they wouldn't since it did not make sense that they would just start working that there would be a charge of $105.00 per hour if it turned out to be not covered under the warranty.i have found several complaints regarding this same issue on line, i think it is time for a recall.
Windshield wipers do not function in low temperatures. I own a 2012 vw jetta. I first noticed this during the first snowfall we had. I cleared the vehicle of all snow and made sure that the wipers were not frozen to the windscreen. Getting back in the vehicle i went to turn the wipers on and they did not move. The relay inside of the car can be heard clicking, but the wipers do not move. I was forced to drive with extremely low visibility as i was not able to clear the incoming snow off of my windscreen. When i arrived safely back home i moved the car to a garage in order to see if i could figure out the issue. Upon being turned off and standing in the garage the wipers began to work again when i turned the vechile over. The same thing has now happened 3 times. Two of these instances occurring without any snowfall, just low temperatures. The relay can be heard clicking but the wipers do not move. The fuses are all in their proper position and are not blown. There are a large amount of complaints online about other people experiencing the same issues of inoperable windshield wipers. This is a severe safety concern as having good visibility is one of the most crucial factors in preventing accidents. The wipers usually seem to become operational again once the vehicle is warmed in the sun or if the ambient temperature rises about 30 or so degrees fahrenheit.
I had taken my vehicle to a new vw in el cajon, where i had a new issues pop up with my a/c. My a/c was not blowing as cold as it should have been. When driving i would notice my a/c go from cold to warm a lot. It would randomly do it all throughout the day, i was never getting constant cold air. I brought it in and notified the dealership of the issue and even pointed out a wire that seemed to me to be a odd because wire was showing, they told me don't worry we will take care of this issue. They did not do so they told me that they could not duplicate the issue and said everything was normal, even though i knew it was not because i was the one experiencing this issue. It seemed to me once again they did little as they could to actually help me and get this they supposedly did another multipoint inspection and did not say anything about my tires, something vw kearny mesa said to be cupped and feathered, but yet they did not catch this.
I was traveling down the highway this afternoon going 70 mph. All of a sudden, my mother and i heard a loud boom, it sounded like a gunshot. Glass from the sunroof suddenly covered us, the front seating area and the back seat. We were the only car in the highway, there was no evidence of any external object being thrown at my vehicle and the sunroof glass s pushed up, indicating that the explosion happened from inside the vehicle. I've read of several instances of this happening and feel this is a real safety hazard. Lucky, i didn't lose control and we were just shaken up, but this issue needs to be addressed. All of my windows were up, the sunroof was closed, there's no reason for something like this to happen on a car that isn't even two years old.
Tire had catastrophic failure on side wall.4th time this has occurred with specific tires "dunlop sp sport 01 as".
At the time of a routine tire rotation, it was noticed the inside of 3 tires were split. One of these splits was significant enough that the tire technician recommended not driving further.the tread on the tires and outside surface was still in good condition. The technician stated there was almost half the regular tread left.it seems unusual to have splits on three tires at once in the same location on what otherwise would still be good tires. This car has not been involved in any unusual accidents or incidents which would have had a negative impact on tire wear. These are the original tires that came with the car.
Just had been a little over 2 months, before i started to hear and notice a unusual noise coming from the front driver side of my car. I started to hear a constant rumbling, grinding noise while driving. Didn't think of it much at the moment, but notified the dealership and they just told me to bring it back if it worsens. I took my car in this day for my first 10k service. They supposedly did a multipurpose inspection and even stated everything is fine and normal (remember this, for my next multiple complaints will further into this problem).
Once again i had to waste more school time and gas money, after my last 20k visit on my car the noise was driving me more and more insane, i tried ignoring the issue and turning the music up, but the noise had started to progressively getting to the point where i could here it even with music on, than on top of that i started to hear new and unusual noise that had never occurred before, i started to hear sporadic high pitch noises from the center console when i was at high rpm's or whenever hitting on the gas, it would start off low pitch than high pitch, than would rattle, the noise sounded like it was coming from the engine. I had shown the same technician a video recording of it, and he was baffled he also even heard the noise himself. I also notified them that when driving at high speeds it would sound like a door was open, even my guest i have had in it complained to me that it sounds like the doors are open. The service rep tried treating me like a fool and rolled my back window down a little than brought me outside and said this is why you are hearing the wind noise, and i had told her i was watching you the entire time you had rolled the window down, and than she tried to tell me she didn't even though i watched her do it, this place treated me like i was crazy, and disrespected me in-front me , andialso noted that some rubber seals were coming off the door edges, which should not be happening, making me feel like this car wasn't well put together and could run into possible future issues.once again vw told me that there is nothing wrong with my car you are just hearing stuff, and kicked me out the door with no explanation at all.
After my last visit with the a/c, i maybe thought that this dealer ship would help me out (vw el cajon) unlike (vw kearny). I had told them what has been going on with this rumbling noise that had started off faint but now is progressively gotten worse and is affecting other parts, because the noise now picks up when turning. They told me they would find it, took it out on a test drive with several mechanics and they all tried to play me and told me they could not hear anything even though the mechanic rep did hear it. Than they did a inspection and could not figure it out it seemed to me because they than just came to a conclusion that my tires where cupped and feathered as vw kearny told me. I asked them if they do multipoint inspections every time i bring my vehicle in and they said yes, than i asked how come you did not catch this before, they could not come up with a answer and just said please sign the paper. So what i did next was took it to several tire dealerships as well as a new vw, all of which told me my tires is not what is making that noise. I really feel like vw is avoiding this issue with me tell my warranty expires to than tell me that there is a problem.
The contact owned a 2012 volkswagen jetta. The contact stated that while driving at 55 mph, the vehicle hit a bump on the road and lost control of the vehicle. The contact was able to gain control of the vehicle and avoided hitting the side of the bridge. The tire detached from the rim. The contact inspected the vehicle and found that the front passenger side rim disintegrated and exhibited fractures in two locations. The vehicle was towed to an unknown location for further inspection however; the contact insurance company advised that the vehicle was total and would be moved to a different location. A police report was filed. The contact did not suffer any injuries. The manufacturer was not notified. The failure mileage was 108,000.
This is regards to the toyo tires on my car which are defective and the manufacturer does not agree with that. The beading of the tire are week and there is bubble on the tire. One day i was driving my car on the highway ab suddenly the tire exploded and all the beading is cut but not even a single scratch on the rim or the car.i am hoping this would be addressed and save lives of the people.
20k service had been performed on my car, again i notified vw that the noise is progressively getting worse and that i can no longer stand it. I also notified them of newer issues that have never happened before starting to happen, but they told me lets fix this issue first before moving on. This noise that had been happening for awhile now has now progressively gotten louder and now making noises when i am turning, something it had never done before. They did a check, and all of the sudden told me that my tires is the cause of the whole thing. They had told me my tires are cupped and feathered, which seem pretty odd considering when i purchased the vehicle the tire where brand new and pretty good (hankook). It did not make sense to me because if it was my tires and if they were doing proper multipurpose inspections they would have caught this when rotating my tires. It really seemed like they couldn't figure it out so they just advised me to buy some brand new tires, or try to call the manufacture about replacements, well i did that and hankook said feathered tires has nothing to do with tire but with the mechanics of the car. They had notified me that the only way tires get bad is if the mechanics of the car. The manger word for word told me this "there is a reasno why your car is so cheap, maybe you should buy $2,000.00 tires, maybe the noise might go away", which infuriated me, because he is suppose to be the manager, but yet treats me with total disrespect and told me "we are done with this, we will not look into it anymore". This manager was rude and down right wrong to treat me like so (kearny messa vw, don't ever go there). I felt lost and scared knowing that they won't help me no more even though i still have my warranty.
My airbag light came on a couple months ago. I don't have the money to fix it and the closest vw dealership is about 80miles from here. I don't know if this could be a recall defect or was it something that i did. I do have a child and i don't want anything to happen. I don't go out of town as it is due to my tires losing air and the airbag light being on.



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