We found the following complaints for VOLKSWAGEN JETTA (2011)
Read complaints for VOLKSWAGEN JETTA (2011)
The contact owns a 2011 volkswagen jetta. When the vehicle was started, the air bag warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed as having a failed passenger occupant detection control module. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,000.
Passenger airbag is off even when someone is sitting in the seat. If someone does not have the seatbelt fastened in the passenger seat the bell and light will not come on.
When i purchase this car 2 days after i purchase the brake light came on flashing the car idles too high what could be wrong with it
The contact owns a 2011 volkswagen jetta. While driving approximately 30 mph, another vehicle crashed into the contact's vehicle. The air bags failed to deploy. The contact sustained whiplash, shoulder, back, and left knee injuries that required medical attention. A police report was filed. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 79,000.
My passenger air bag light went off on the dashboard and my horn no longer works. This all happened in the same month.
I own a 2011 volkswagen jetta that was diagnosed by a vw dealership to have the airbag clock spring failure that is identical to your recall campaign number: 15v483000.my airbag light remains on at all times and will not deploy if needed.the volkswagen dealership has informed me that my vin and that this vehicle's make and model were not covered by the recall-your campaign states otherwise, please help or advise.volkswagan
The contact owned a 2011 volkswagen jetta. While the vehicle was stationary, it rolled back down a hill and crashed into a tree. The contact stated that the key was not in the ignition and there were no occupants in the vehicle. The air bags did not deploy. The vehicle was towed. A police report was not filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 63,000. Updated 02/15/2017*ct updated 7/16/18
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at 5 mph, another vehicle crashed into the contact. Upon impact, the air bags failed to deploy. The vehicle was struck on the front end and was completely destroyed.the contact sustained a laceration to the forehead. The vehicle was not inspected for a cause of failure. The failure was reported to the manufacturer. The failure and current mileage was 29,000.updated 07/02/13*lj
The passenger seat airbag sensor is no longer effective. This means that if i was to get into a collision, the car would not sense there is a passenger and the airbags on that side of the vehicle would not deploy. This sensor does not work at all, and there is an airbag warning light in the dash.
"takata recall" im having issues with the lights on dash when i press on break the oil lamp comes on. Then the traction control and abs lights come on. The front right headlight works half the time and the same with breaks the lights come on when the want to. These are the only issues im having so far except the ac dont work and always goes out!
The contact owns a 2011 volkswagen jetta. While the vehicle was parked on an incline, it rolled backwards. The contact stopped the vehicle with the emergency brake. There were no warning indicators illuminated. The contact also stated that the key fell out of the ignition when the vehicle was not in park or turned off. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The contact called bozzani volkswagen at 626-967-6325 (located at 528 s citrus ave, covina, ca 91723) and was confirmed that the parts were not available. The manufacturer was not made aware of the issue. The vehicle was not repaired. Additionally, in 2017, while driving approximately 40 mph, the contact's vehicle rear ended another vehicle that stopped abruptly. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The contact sustained a concussion and struck her chest on the steering wheel. The contact also sustained neck and back injuries. Medical attention was received. The vehicle was damaged, but not totaled. The vehicle was towed to a tow yard. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The contact was provided a case number. The cause of the failure was not determined. The failure mileage was approximately 50,000. Vin tool confirms parts not available.
The contact owned a 2011 volkswagen jetta. While drivingapproximately 25 mph, the contact crashed into the preceding vehicle. The frontal air bags did not deploy. There were no injuries and a police report was filed. The vehicle was destroyed and had to be towed to an impound lot. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
In a accident where i was stopped and hit in the rear and pushed into the car in front of me.heavy front and rear dmg and the airbags did not deploy, just some smoke came out from under the dash like it was on fire
I started up my car and was driving from work, all of a sudden i see a bunch of my warnings light appear on the dashboard all at the same time. I was driving in alexandria city and the care was in motion when the lights appeared. The tire pressure light, traction control, abs, and even the air bag light. 3 different system have faults is a concern to my safety. I went to a mechanic twice and then the dealership, found out that the rear abs sensor needs to be changed to get rid of abs and traction control. After that was part was changed and the fault code was cleared the traction control and tire pressure still remained. Air bag light code was cleared too. After a month driving all of those same light reappeared again after i started up my car, i was stationary when the lights reappeared and was about to drive in city. The lights did not go away after driving. A big job needs to be done in which this is an manufacturer error which vw needs to take care of. I've spent close to $1100 of part and labor and this problem still remains. I am concerned for my safety if the electronic system might caused my air bags to deploy or traction control may not assist me while driving. The first incident occurred late july and the second occurred september 6.
Over a period of time with readjusting the driver's seat, it has disconnected or compromised the airbag wiring requiring a diagnostic test to confirm as well as removing the entire seat to clear the airbag light. Without doing so they may not properly disengage.
At 22,591 miles, i discovered the driver airbag, audio controls, horn, other electronics on steering wheel failed because of faulty clock spring.there is a recall notice for multiple vw models including my model and year, but the dealer and vw corporate told me my vehicle's vin doesn't qualify for the recall.here is the link to vw recall information regarding this issue:http://media.vw.com/release/1042/this is dangerous, someone could get killed. How can this fail at only 22k miles and be normal wear and tear? it is obvious my vin number should be included in this recall.i have contacted mark [email protected] is listed on the vw site. They still refuse to issue a recall for this vin.
The airbag light went on with the car being in any type of accident. There was recall for this make and model and year for my car. However, the manufacturer decided that my particular car was not to be included for the recall.
Airbag light on, vw mechanic diagnosed steering wheel clock spring failure, and indicated the airbags may fail to deploy. This vehicle was not included in a previous recall for the same issue on the same make and model.the vehicle was stationary when the light appeared and the problem persist, vw dealers acknowledge issue but wont fix as this vin's parts weren't covered by the same make and model recall.
The contact owns a 2011 volkswagen jetta. While the vehicle was stationary, the anti-lock braking system (abs) failed. In addition, the air bag and traction control indicators illuminated when the vehicle was started. Gunter volkswagen in fort lauderdale, florida 33317 was made aware of the failure and diagnosed that the abs failed to function properly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
The contact owns a 2011 volkswagen jetta.the contact was driving 30 mph and contact crashed into a wall.no one was injured during the crash but the airs bags did not deploy and the vehicle was destroyed.the contact called the manufacturer and filed a complaint. The failure mileage was unknown. The vin was unavailable.
Passenger airbag light randomly came on because of some sort wiring issue. Headlight bulbs constantly short out. I've had to change atleast 10 bulbs in less than a year. Headlights go out and tailights...these are 2 seperate issues. But if you google it, they are both common issues.it's been an issue on my car for years, but i didn't realize i could report it.
The contact owns a 2011 volkswagen jetta. The contact was traveling 25 mph when the contact crashed into a wall and the air bags did not deploy. The vehicle was towed to an authorized dealer to be inspected. The contact was told by the manufacturer that the air bags did not deploy in a frontal crash, only if the vehicle was struck from the side or the rear.the failure and the current mileage was unknown.
This vehicle has never been involved in an accident, vehicle driven by 22 year old daughter for college.02/05/13, 9332 miles, airbag system warning lamp came on, dealer replaced passenger "side" airbag, connectors and wires repaired.06/03/14, 17,960 miles, airbag system warning lamp came on, dealer cleared failure code.06/24/14, 18,520 miles, airbag system warning lamp came on, dealer replaced passenger "front" airbag.08/12/14, 19,785 miles, airbag system warning lamp came on, dealer replaced passenger "front" airbag and repaired/modified wiring harness.09/03/14, 20,750 miles, airbag system warning lamp came on, dealer ran new wires for t5 connector.09/26/14, 21,870 miles, airbag system warning lamp came on, problem has not been diagnosed net.considering replacing this vehicle as i don't believe it is safe for my daughter to drive due to faulty engineering of the airbag control system.
Airbag icon comes on intermittently, diagnosis shows drivers airbag high resistance, resettable. Fix is clock spring replacement. Volkswagen dealer says vin isn't in current recall but is problem is virtually the same error as other sportwagens recalls and is a safety issue not to mention the cost.
The contact owns a 2011 volkswagen jetta. While driving 45 mph, the air bag off warning indicator illuminated. After two months, the radio and windshield wipers failed to function. The vehicle was taken to an independent mechanic who stated there was an electrical shortage. The vehicle was not repaired. A dealer and the manufacturer were not notified. The failure mileage was 52,000.
The contact owns a 2011 volkswagen jetta. While driving at an unknown speed, the abs, traction control, brake, and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The mechanic, however, informed the contact that the failure may be due to the abs control module. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 88,000.
Vehicle was entered with a passenger. After it was started, an alert was heard along with a dash board warning informing me there was a problem with airbag system. The a/c also became inoperable. Vw does not have the replacement parts readily available and will have the vehicle for some time.
Driving on the interstate i came to the end of some scarified pavement.when i went across the end of the scarified pavement, the right side airbags went off.the dealer inspects under the car and finds a small scratch on the trailing arm mount and says the car was bottomed.only problem is the scratch is not on the bottom of the mount and is even above the parking brake cable which routes beneath the mount.the parking brake cable does not have any damage or scratches on it.also, why wouldn?t the front airbags go off instead of the side?if the car had bottomed on the pavement or on the lip of the pavement where the scarified pavement ended, the mark on the trailing arm mount would have damage from the initial point of contact and scrape along the leading edge of the mount until whatever hit it had cleared under the mount and it would have looked a lot worse.anyway the dealer wants $4000 to fix the airbags, not including a new seat cover since they don?t manufacture it anymore.if you want a picture of the impact mark let me know. It?s very miniscule.also, after the airbag deployment, there were not any tire, rim, or alignment problems.in comparison, in my 1997 golf, my son hit a bad pothole last spring that popped the tire, bent the alloy rim, and whacked the alignment but the airbag did not go off.if you need any other information feel free to contact me.
When the car is parked the interior and exterior lights come on until you go crank the car.the dealer completed a diagnostic test and he said everything checked out ok....this is not normal and my concern would be will it eventually affect the battery.
Driving my car i would come to a stop and my car would shut off. My battery light would then appear. Had battery and alternator checked 4x was told that they are in perfect condition. Battery comes on but radio still on. I was told that it had to be a wiring problem. So i took it to my volkswagen dealership and they keep telling me they can't diagnose a problem. I don't feel comfortable and safe driving the car on city streets and sometimes on the interstate.i just need my car fixed it has caused me so much stressed i am now on high blood pressure medication.
2011 jetta has a recall (11v196000) for electrical/fuse wiring. We have encountered the problem that the recall is 4.we have no alarm horn "chirp" or horn. We called the dealer and they said that the recall did not include the tdi model yet we are having the problem the recall is 4.
The 2011 vw jetta tdi main source of communication is through the radio (delphi premium 8). I was driving and the radio completely went out after a pop. I have done some research and as a 2011 automobile, this shouldn't be happening 3 years after a new car is purchased. This is a large safety hazard while driving and not having the vehicles main communication accessible. Please look more into this. This is a common occurrence with this radio model.
I have issues with the headlights. Every other month my headlight goes out. When i drove off the lot i had one headlight. This has been ongoing for almost 2 years. When ichange it the other side goes out. I know thats not normal. And then one day i had been running arrends and made a stop . I was wearing flip flops that day. Well when i went to turn around in my seat to get what was being handed to mefrom my girlfriend i burned my three little toes ! !!! i immieately went under the steering wheel <dash> and seen it was a pipe not covered.i have had many cars and i have never felt any thing so hot under a dash.i had three blisters.each toe had a tiny blister.thats when i seen all the rust everywher or anywhere there is metalis covered with rust.there was a recall onthe rear end .i noticed after i took it in that the tires diidnt look even in the back.driver side tire bows inward on the top side and the other side doesnt. The air bag light well thats always on . .and when i checked the air filter it smelled like it was in an electrical fire .my horn sounds defective.barely hear it. And the windsheild wiper has aloud noise when operating.
The radio is completely dead. I have checked all applicable fuses, none of them are blown.
The contact owns a 2011 volkswagen jetta. While driving, the horn was depressed but failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the horn alarm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 11v196000 (electrical system). The failure mileage was 48,000.updated 04/28/17 *lj updated 10/11/2017
While driving on a city street my check engine light came on and started blinking then stopped blinking and is now on along with the epc code. This is the 3rd time in 2 years my vehicle has done this so i know its the ignition coils causing a misfire. My vehicle now shakes when im stopped and has a ticking sound at red lights, this is very unsafe and needs to be corrected 3 times in 2 years is way to many times for my ignition coils to be replaced.
The contact owns a 2011 volkswagen jetta. While driving at 50 mph, the vehicle suddenly lostpower and was unable to be driven. The glow plug light illuminated prior to the failure. The failure recurred several times. The vehicle was taken to a dealer several times and was repaired, but the failure recurred. The manufacturer was not notified of the issue. The vin was unavailable. The approximate failure mileage was 35,000.
Traveling 30 mph. Battery light luminated and engine stalled. Pulled over and restarted engine and it started fine battery light turned off. Took it to the dealer and they replaced a relay. One week later driving on the freeway at 75mph engine stalled again in heavy traffic. Started right back. Drove another 10 miles and it shut off again. Started up and drove it right to the dealer. This is very dangerous. The check engine light is on now. The 2011 jetta was issued a recall, and that repair was done a month ago.
Horn quit working completely as well as honkwhen alarm is activated.also when alarm goes off there's no sound. This is not an isolated incident. I have discovered many cases online where owners experience same safety concern.i called vw and they refuse to fix nor do they confess a safety concern even with obvious multiple jett's of same year having the exact safety issue.will it take a few dozen road side deaths for vw to do the right thing and fix these safety issues? horn fails when car is in motion or stationary. No blown fuses, and the relay clicks when the horn is depressed on the steering wheel.we've called 2 vw dealers who refused to fix but they offered to charge us to tell us what we already know being its not an isolated incident. We also called vw customer service about the issue and they wouldn't tell me how many owners have to drive unsafe vehicles before vw acts.some owners had their jett's with the same problem fixed under nthsa 11v19600 but we were refused assistance so this seems to be selective safety corrections.
Key stuck in ignition multiple times having great difficulty turning on and off car. Problems appears to occur on a more frequent basis, car dealership indicated not a problem while under warranty told jiggle the key will solve the problem.progressively worse as my wife can't drive the car for fear of being stuck, she experienced this problem july 6, 2014 as she had to walk home. Turning the steering wheel, moving the transmission in and out of gear and moving the key around will eventually allow the key to move into a on/off position.
The radio malfunctioned and the hands free phone operation was also disabled. This is a safety issue without the handsfree phone option.
At approx. 48,800 miles while driving i heard a pop and the radio died. Radio & hands free phone no longer work. Vw dealer charged $125 to tell me that it was dead, suggested purchasing a new radio ($1500) or an after market one. Too many people with the same make, model and year have had the same issue as posted on numerous sites. It's a safety hazard with the loss of the hands free telephone.
The contact owns a 2011 volkswagen jetta. While driving approximately 75 mph, the door locks on the vehicle began to lock and unlock independently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
This is a re-occurrence of thecomplaint 10425920 that was submitted by me on 17 september and is listed on this site. It has happened again. Symptomatically it is the same. While trying to gain access to the vehicle the key fob wouldn't open the doors. After gaining entry to the vehicle all locks are inoperative and the fuse is blown.the initial issue was worked on by my local vw dealer but due to the odd nature of the issue vw tech was consulted. The system fuse will only blow if i try to gain entry to the car with the key fobs. If a new fuse is installed and the sensors on the actual door handles are used the fuse will not blow. The dealer had the car for a week and vw was indecisive about what to do. Vw advised the dealership to jump out the fuse and return the vehicle to me (and they did!) until they could figure out the way ahead. I was asked to return the vehicle to the dealer a few weeks later and a complete replacement central locking control unit was installed.i am returning the car to the dealer for another attempt at solving the problem.i am quite sure that vw shouldn't be advising dealerships to jump out fuses and return vehicles to customers for use. Beyond the technical issue vw techlines behavior is alarming and it would be worth asking to see the dialog files for my issue. I will advise regarding the outcome of this next visit.
Ignition/key will not turn backwards to turn the car off. It acts as if it is jammed or stuck. I've had to leave the vehicle running for 15-30 mins with several attempts to turn it off. This has happened at least 5 times in the last 2 months.
Multiple lights not working, including turn signal and brake, while driving on a city street. Determined that 30 amp fuse #f16 had failed and there appeared to be heat damage to the fuse box at the location of this fuse.
The contact owns a 2011 volkswagen jetta. While driving various speeds or while parked, the horn failed to operate when pressed. Also, the headlights inadvertently failed to illuminate without warning. Leith volkswagen of raleigh (4005 capital hills drive raleigh, nc 27616, (833) 827-4410) was contacted, but the vehicle was not diagnosed or repaired due to the diagnostic fees. The manufacturer was not made aware of the failure because the customer service number was busy. The approximate failure mileage was 60,000.
The contact owns a 2011 volkswagen jetta. While driving various speeds, the vehicle stalled and the battery warning indicator illuminated on the instrument panel. The vehicle was taken to the dealer for diagnostic testing, but no failure could be determined or duplicated. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.
Nhtsa campaign #11v196000my fuses blow, my driver window rolls down, but intermittently won't roll up.my engine cuts out for no reason,while in motion and stopped.happens when slowing down, exiting off the freeway and coming to a stop in town. My epc, check engine, and light sensors come on and off and different times.3 years ago i had my abs module replaced.but continue to have the same issues.looking online i found the recall above, but when i took it to the dealer i was told this isn't an open recall. This has been going on since 2014
With the speed control engaged and while pressing the deceleration switch on the turn signal arm to slow the vehicle down, the speed unexpectedly increases. Each press of the deceleration switch normally causes the speed to be reduced by 1 mile per hour.the first few presses cause the vehicle to decelerate as it should, but occasionally on the third or fourth press the speed jumps back up by 2 or 3 mile per hour.sometimes it corrects itself and sometimes it keeps repeating the pattern.
The contact owns a 2011 volkswagen jetta. The contact received a recall notification in the mail per nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not contacted. Upon calling nhtsa, the contact was informed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
The ignition switch wont allow the key to,turn to turn the vehicle off.
Ignition switch key lock solenoid (n376) problem.hello, my wife's 2011 jetta has a malfunctioning ignition lock cylinder. Perhaps the ignition switch key lock solenoid (n376)?normally the key should be locked in the ignition while the car is in d(drive).however, there appears to be a malfunction in the n376 (or other) which does not engage the locking solenoid. This allows for the key to be pulled out while in d.she was able to turn the car off and pull the keys out of the car while the car was still in d(drive), got out of the car and the car rolled back and hit a porsche. Thankfully the car did not run over a child or other person.from brief research i see there have been multiple recalls on similar items, here is an article on one though not specifically on the 2011 jetta.
November 2014 incidents: two incidents of failing to start. First incident: car failed to start once and started on second try. Second incident: car several times failed to start & engine made clanking noise. Had car towed to vw agency. Car started after unloaded from tow truck and agency found nothing wrong.december 2014 incident: car started, but after slowly driving to parking lot exit and before at full stop, at engine quit and would not restart. I put the car in neutral and backed down a slight grade to get car out of traffic; after coming to a stop the car started up.
Occasionally, the rear door on passenger side wont open even though i unlock the door with remote key.i have found in the vw consumer forum that this is not only my car's issue, but many vw jetta owners are having the same issue. I always should get inside from other door and open the applicable from inside. This is happening too often so it is being common for me to open the door for my kid who usually sits in the back. If there is any accident and whether policeman or fireman should open the door from outside, this problem can cause severe delay on rescue the passenger who sits in the back, usually children because the door is not being opened by anyhow from outside.i think vw should recall this problem.
On friday, april 15th at approx 10:30pm i was driving my 2011 vw jetta tdi (with less than 1800 miles on it) on the highway approx 2 1/2 hours from home and it stalled.i coasted off to the shoulder and was not able to restart the engine. After nearly 2 hours the tow truck arrived that vw roadside assistance sent and the car was towed to the nearest dealership which was about 60 miles away from the breakdown point.i had to spend the night in a hotel in a strange area.on monday, april 18th the dealership stated an outstanding electrical recall was the problem.they changed a wire harness and some fuses and the car was ready for pick up.i drove 100 miles to retrieve my car on april 18th.today on april 19th after sitting in my driveway overnight the car would not start again and was towed to the nearest vw dealership in my home town.still waiting for waiting for a diagnosis.the dealership states they only have 1 vw technician and he is on vacation through friday april 22nd.
Horn stopped working functioning.
I was driving and i tried to honk my horn because a tractor trailer was merging in my lane. My horn would not sound and i had encountered this problem before and then later that evening it started to drizzle and my windshield wipers were not working.
This complaint is for the 2011 vw jetta sportwagon tdi .there is a manufacture defect that caused the fuse box under the hood to melt.this caused most of the lights on the exterior to fail, which included the headlights, taillights, brake-lights, ect. There were recalls on similar models, but not this specific car.there needs to be a recall on this car to prevent potential injuries.
Vehicle driven earlier in the day without any issues. Later in the day, i was unable to turn the key while in ignition to turn on the vehicle. Towed it to nearby volkswagen dealer and diagnosis proved that ignition lock and cylinder have failed without any explanation of what could of caused it. Searched online and discovered that there are numerous owners of 2011 and up experiencing the same issue. Currently, my vehicle has 76,000 miles.
For about a week it has been getting harder to turn on and off my car, due to the key not wanting to turn in the ignition. Today, i went to park in a shopping area and i couldn't turn the key at all to shut the engine off. I called the dealership and left them a message and told them i'm on my way right now to bring my car in because i cannot shut my car off. My car has 83,000 miles on it and i do have an extended warranty.the service guy behind the counter said they can't even look at it for a week and a half and if anything is wrong with it it should be covered under the warranty. Obviously, something is wrong with it, the car run was still running in the parking lot and the key feels so loose in the ignition, it feels like it should be able to just fall out. He also mentioned that the part that i might need, if anything is wrong with it, with have to ship from germany which would add another week. I might see my car in 3 weeks. My daughter is taking this car with her back to college in about 3 weeks and i'm not feeling to great about her safety right now with this car.
The contact owns a 2011 volkswagen jetta. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the battery and the fusible link were replaced and the failure ceased. Once the battery and fusible link were replaced, the doors became difficult to lock. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,000.
Driving down the highway at about 55mph, started switching lanes and stepped on the gas to accelerate. The car sputtered and the engine vibrated. The car felt like i was going to stall driving in the high-speed lane. The yellow check engine light came on and epc light started flashing. Swerving back into the lower speed lane i couldn't even keep the car at 55mph. I had to pull over on the highway to see if i could make sense of it. After turning off the car and then back on, the lights went off and the car was fine. I took it too the mechanic and they said they couldn't find anything wrong after $85.00 diagnostic. The car ran fine for 2 days until the same exact thing happened while driving on the highway again. This occurred on and off intermittently about every 1-2 days for about 2 weeks.three trips to the mechanic within those 2 weeks and with each visit there was a computer connected to the car and a full systems diagnostic reported that there was nothing wrong with the car. It became dangerous for me to drive the car and even more so to drive it on the highway. After the second week the lights finally came on and stayed on and the problem was diagnosed as the engine misfiring in 2 of the cylinders. The mechanic changed with the ignition coil on 12/15.2014. The engine ran completely fine without any issues until last week, 3/19/2015. At 3 months and only 28,000 miles on the car the same problem started to reoccur while getting onto the highway and attempting to accelerate from 40-45mph. It started just as it did before intermittently and about 2 weeks later the engine and epc lights were on permanently again. After the mechanic confirmed that it was the same issue with the same component we changed the same part again. I am expecting to be changing it again in 3 more months, if i still have the car.
The contact owns a 2011 volkswagen jetta.the contact was driving 10 mph when the power steering malfunctioned and the brakes failed.the contact was unable to steer the vehicle and had to use the emergency brake to stop.the battery warning light illuminated and the vehicle was towed to the dealer for diagnostic testing. The diagnostic test did not locate a failure and the contact drove the vehicle for twenty five miles before being able to duplicate the failure. The vehicle was not repaired. The failure mileage was 5,800.
The radio loud popping went dead . Turns on by itself sometimes about 1 time every 2 weeks or so. Loud popping statled while driving.
I was driving along when the radio made a popping noise. Now it no longer works and i've lost all abilities to use my handsfree dial or answer features on my phone. Radio now has a black screen and will not power on. The loss of handsfree phone through my radio is a major safety concern and having it was a contributing factor when i made the purchase.
New car manual transmission, car stalls out at low speeds on snow covered roads.rpm's 1400 - 2000 can stop problem if traction control is disabled.i have driven manuals for over 30 years and it is not operator error it is a problem with the traction control and computer system - it dies in traffic and requires the key to be turned all the way off and then back on to get the car started.taking the rpm's up to 2500 avoids the problem - but this will certainly wear out the clutch.dealer feels it is just a sensitive clutch - i now have 600 miles on the car and have to disable traction control to stop the stalling at start ups and low speed shifting.
My car would randomly stall while driving, happens both when braking and not braking. When it stalls steering wheel locks up, cannot press gas pedal, and brakes stop working almost. This is incredibly dangerous because while on a road at 50mph+ and my car suddenly stops it can cause a serious accident. The dealer has been able to reproduce it multiple times, and has said it is a common problem. The only warning light that switched on was the battery light after it had stalled. Currently at the vw dealership and was told that it was the fuel filter, was not the problem and car continued to stall more. Not only was a good part replaced but created an even more dangerous situation than before.
Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off.i managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now i am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml
Issues began with faulty starter. Then progressed to a battery of electrical issues from windows moving in reverse of desired order to horn and keys dying. Each time dealer brushed off issue. When horn and keys died (also with faulty start button) dealer tried to force me to drive unsafe vehicle until they got around to fixing the problem. Most other times the issue was ignored or i was treated as though i was making up the problem.(these problems include radio staying on when car is completely off, and after manually switching it off, it then will turn back on while the car is still off (even though the car will not start and i have to use the long hold lock function to roll windows up). The car also will reopen trunk upon close, flash passenger seat belt warnings when the seat is empty,not display gear when moving, not display mileage/fuel level while simultaneously listing mileage range from selected screen, etc. Problems are worse in extreme weather. I have attempted to have the problems fixed multiple times to no avail.recently,i have taken the car in several times to have service light diagnosed.dealer reset light each time without bothering to check the source. Problem progressed to engine not starting, sluggish and jerky acceleration, lurching stops, and, most recently,shutting off while driving.this is absolutely a manufacturer issue, and i am planning to pursue all options available to rectify.not only has volkswagen produced an unsafe vehicle, but they are also aware of these problems and make a great effort to avoid dealing with them.
Windshield wipers are working intermittently in the cold weather... But as soon as it warms up or the vehicle is pulled into a garage... Wipers begin to work as normal. Additionally, the vehicles horn is also doing the same thing. This problem seems to occur when the vehicle is stationary and/or moving in extreme cold weather. Vehicle did this 2 years ago (2/14/2014). Vw dealership replaced horn and wiper switch. Problem is now occurring again intermittently.my vehicle was brought to a trusted vw mechanic today (1/5/2016) who diagnosed the vehicle with 3 different electrical trouble codes but found no problems with the horn or wipers individually. Through research online, i found found many similar stories with intermittent windshield wipers and horns in the cold on vw jettas 2011 and later in articles and forums. My mechanic feels that there may be faulty wiring in these vehicles that with extreme cold conditions does not allow the full conduction of electricity to properly activate the windshield wipers and/or horn which can be a hazard while driving especially in adverse weather conditions. Vw admits that there have been previous recalls to problems with malfunctioning windshield wipers and/or horns but my vehicle was not covered under the recall. Additionally, vw is refusing to admit that this is a larger problem then just my vehicle and is not willing to have the issue fully looked into.
Takata recall. When starting the vehicle after seating for more than an hour, it takes an excess amount of cranking before the engine fires. 10 plus seconds. One its running it usually drives without issues until you get to 5/16-1/4 tank. While driving down the highway it starts to loose power. The car feels like it is going to shut off. It looses power, gains and loose power causing itto sputter and loose control. After a few moments it is back to normal. Then proceeds to happen sporadically usually every couple miles until it gets fill it up. This happens on city roads and highway. I fill the tank up and i only get on average 10 gallons into the tank, so i know its not out of gas. I have had the fuel pump test numerous times by different mechanics. All of them said its not loosing pressure, and it primes when the drivers door opens like it should. After reading online i have noticed many jetta owners are having the same problems and can not seem to get it fixed. This is very concerning cause it can cut power at any moment and is very dangerous. This has been happen since i bought the car about a month ago and continues to happen if it falls below the5/16 a tank.this is a problem that has effected many jetta owners and prevents a risk to them and other cars on the road. This is a manufacturing problem and needs to be corrected. Thank you.
My vehicle will cut off at random times while driving and steering locks up, also my alarm will make the sound to disarm the vehicle when driving i have to pull over shut down car and disarm it and start again. While at a stop light the vehicles rpm will raise and go down raise and go down until car just shuts off. I was pulling into my parking stall and car shut off and locked up i had to hit the brake and re start the car to pull in safely or it would have ran into the carport. On this date the car shut itself off in motion 2 times and it cut off with brake on at a light 3 times
Fuse box with blown fuses . Unable to replace fuses without diagram. Vw dealer states i need to bring car in and pay for diagnostic test which totals over $100.00 that i cannot afford. I am able to change fuses myself that are blown but need to know what the fuse is for and this is what vw dealer told me i have to do, get test from vw dealer or pay for a diagram. I feel this is wrong, as long as i have been driving, all fuse boxes will have a diagram of fuses so individual can change fuse themselves. How can i resolve this issue for diagram without costing me over $100.00. I will await your reply.noticed my cigarette lighter and phone charge was not working. Did not notice when car was purchased. Changed a 20 amp fuse that was blown, that took care of cigarette lighter and charger, but now my horn does not work. That is why i am asking on advise on how to resolve situation. Thank you
Driver side of my jetta lighting went off , i went online to see what can be wrong with it and i see many people having the same problem,thats unsafe,should be recalled,its not a fuse or light bulbs ,so its the wire in,i think this is no safe to be driving and should be check , like i say its many people having the same problem,thanks
The car loses power, stalls then it dies. At times it speeds up, and stalls dies without warning. Loses all power, found recall in reference to this issue. Vin# matches series, matches date, and place where the car was made, except for the last few digits. Recall 11v19600, and vw will not replace harness to electrcial fuse and circuit breaker. I need to help to get this resolved. I have been battling the dealer and vw of america since 03/20/2015 until today 06/26/2015
The diagnostics mechanism for late model volkswagen is via the radio, this is the only way the dealer or mechanic can diagnose any issues with these vehicles is via the radio.i was told by the dealer that i could not buy a 3rd party radio, because they can't run diagnostics on the vehicle.this is a huge safety risk if a dealer or mechanic can't look at the diagnostics on the vehicle. My only option is to buy a radio from volkswagen so they can run safety diagnostics.we need an immediate recall on all affected volkswagen with this radio issue.again, this is a huge safety risk!!!the dealer is selling radios on the floor to fix this issue - see attached picture.i was told by the manager of the vw auto shop that all diagnostics computer information about the car is done via the radio - without this information it is a huge safety and cars are out on the road with potentially big problems that could cause a huge safety risk to drivers.please investigate vw that they maybe trying to cover-up. Thank youhere is a link many other folks with the same issue:https://www.cargurus.com/cars/discussion-t41202_ds648928
My vehicle is keyless entry and most of the time the back passenger side door is faulty and does not unlock.the mechanism that unlocks the door only unlocks if the car is parked on a hill. This is a safety issue because the car automatically locks all doors when driving and if i were in an accident, i could not open the back passenger door from the outside. I have an infant daughter and i always have to load her in the car from the back drivers side, also a safety hazard.i see many other volkswagen owners complain about this same issue in online forums. I've asked the vw dealership to fix the problem, but they don't acknowledge it is a faulty part that was installed in manufacturing.the car has had this problem since i purchased it used in 2013. The car is no longer under warranty.
Map sensore (manifold absolute pressure sensor) has repeatedly went bad even a day after changing it. I had replaced the sensor in february then again in march and again in march a day or 2then again in july after just replacing it. It has no hose leaks or anything wrong with it that volkswagen couldn't find anything that would make the map sensor continue to fail.
My three year old, bought brand new from the dealership jetta, and after parking overnight i got in my car to drive to work and my handsfree bluetooth, satellite, radio unit would not turn on. This is a major concern and driving hazard considering i am on call 24 hours a day and receive calls in my vehicle which is the reason why i bought this vehicle with the integrated bluetooth.after checking all the fuses i did some online research and found that this is a recurring problem with this vehicle and there was a class action lawsuit already started due to the inordinate amount of claims being filed. I then brought the vehicle to the dealership where they told me that there was a short in the unit and it would have to be replaced. I then contacted volkswagen of america where they acknowledged they there was a know short in those units but due to the miles on my vehicle nothing could be done.the unit is 3 years old and with the known electrical defects, potential fire hazards the vehicle needs to be investigated.
The contact owns a 2011 volkswagen jetta. While the vehicle was parked on an incline, it rolled backwards. The contact stopped the vehicle with the emergency brake. There were no warning indicators illuminated. The contact also stated that the key fell out of the ignition when the vehicle was not in park or turned off. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The contact called bozzani volkswagen at 626-967-6325 (located at 528 s citrus ave, covina, ca 91723) and was confirmed that the parts were not available. The manufacturer was not made aware of the issue. The vehicle was not repaired. Additionally, in 2017, while driving approximately 40 mph, the contact's vehicle rear ended another vehicle that stopped abruptly. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The contact sustained a concussion and struck her chest on the steering wheel. The contact also sustained neck and back injuries. Medical attention was received. The vehicle was damaged, but not totaled. The vehicle was towed to a tow yard. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The contact was provided a case number. The cause of the failure was not determined. The failure mileage was approximately 50,000. Vin tool confirms parts not available.
I bot w/ only 40,000 miles approx.i drive alot. Its about 70,000 now. One tire sensor is out and the person at frirestone said theyll go out again and its hard to know which tire it is.the ele trical is a mess.i finally took it to my mechanic.it is defnitely electrical.this car is not a good value as everything breaks on it and i dont speed and add additives and b\'baby" it. I'm 62. It has to last.but it is not.i see theres recalls for it concerning eleectrical, yet the dealer says no never ha da recall.the night half my lights went out was after thanksgiving as i was traveling the grapevine in cal.i was lucky not to be in an accident
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle was experiencing the same failure as listed in nhtsa campaign number: 11v196000 (electrical system). There were no warning indicators illuminated. The vehicle was not taken to a dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 76,223.
My vw jetta tdi sportwagen was operating normally on the morning of the incident, but when i went to the garage to start it that afternoon, the display read "immobilizer active" and "safe". The car would start for about 1 second then die. Evidently, the built in anti-theft system had decided that my keys (i tried both sets of keys, plus the valet key) did not belong to the vehicle. It had to be towed to the dealership, where they performed a reboot of the computer to clear the problem. They cited a possible cause as being the recent electrical storms in our area. I personally think they should be ashamed to offer such a lame excuse because surely they have electrical storms in vws home country of germany, too. I hope this is the last time this problem occurs, but i have read other such incidents with the same year and model.
I was on route 95 in florida driving at night and a car had cut in front of me i honk my horn and then both of my headlights blew. I had toput flashers on and get off next exit to find a auto parts store where they change both headlight bulbs.i then checked for recalls on my car found out that the horn was faulty and that it could cause electronic malfunction and shut engine off.headlights are working now but my horn does not work.contactedvw about recall and they said that since i had high mileage. That i had no warranty on the vehicle andthat i would be responsible for the repairs.
While in car was driving for approximately 10 min at least and noticed car was smoking. Pulled into my driveway and popped the hood to check why it was smoking and noticed vehicle was under fire. Car was parked prior for about 2 hours.
All of a sudden, i would turn on my car and most of the exterior lights would not work, including headlights, high beams, brake lights, blinkers, and daytime running lights. It was dangerous to suddenly drive without lights when it was nighttime or changing lanes without working blinkers to alert other drivers. I took the car in to get it checked out and apparently this is a common issue in recent vw cars, that the fuse box is melting the fuses. I read more about it online and some people described problems with other key processes failing like power steering. I can't believe vw hasn't made a recall on this because it happens to so many of their cars and requires an expensive part replacement. Also this problem seems to happen to others in the 10000 miles beyond the warranty of a car in 36000 miles. That is being unfair and dishonest to customers.
There are multiple lights on the dashboard. The abs, brake, traction control, airbag, and tire pressure light are all on when starting the car and stay on. The tpms light sometimes shuts off but sometimes it doesn't. There is a similar problem on 2006-2010 jettas and there was a recall that resolved a similar problem.
I love this car but for the last year i have been replacing lights bulbsevery three months.now i have running lights going out,no turning signals, tail light flickers, there is something that is wrong with the electrical wiring in this car.
On this date (6-19-2013) my engine light came on, after that my epc light followed.then i lost speed on my car, i then pulled over at the gas station.i then noticed my horn was not working.i sat at the gas station after i turned the car off for about 15 minutes. Tried to start the car up again, then it started back up and i drove home, but the engine light was still on. I didn't think much of it at that point, a week later i had the oil changed. Approximately two months later (which was in august) i had the same problem. So i called volkswagen of america and explained to the cs rep my issue. They advised me to take my car to the dealership; which i did. The gentle that assisted me brought out a lab top computer and reset what ever it was he reset on the car and the engine light went off and the car drove fine.then he told me that i needed a full turn up and that it would cost me $700, because my warranty would not cover the turn up on the car. In any case, my vw jetta drive fine for about four days,i horn still didn't work.abouttwo weeks into september of 2013, i was on my way to work and the car would not start for an whole hour. In the mist of my dilemma, late for work; i had vv of america on the phone telling the rep, corey what was happening with the car. He advised me to take the car to the dealership as well. Which i made an appointment to the dealership,they also told me that the car needed a turn up as well. But they were charging me a ridiculous amount of money for the turn up. I got a full turn up on the car and now my car shakes uncontrollably, the epc light stays on. It's only driving 40 mph as we speak. I had a professional to check the engine and from what their diagnosis, two dead cylinders (po codes p0351 and p0353) and a bad computer.i am getting no financial assistance from volkswagen of america, per corey cs rep from vv of america.
Besides the problem i have reported about the car sputtering loosing power and even stalling once its on 1/4 tank. Now i am having problems with the alternator charging the battery. I replace the mutli fuse, and the alternator. Its still not charging. I had the old alternator tested and it works. After doing some research trying to figure out what else it could be, many other people are experiencing the same issues. Electrical problems are very dangerous and would like to get this resolved.
Key is getting stuck in the ignition and very hard to turn after you get it loose.
Headlights went off while car in motion and would not go back on.the consequences of that happeningif at a high rate of speed is disturbing to think about.
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.
In the process of driving the vehicle the engine along with all systems in the vehicle shut down with no warning. There was no electrical power whatsoever in the car and there was no indication that anything in the vehicle was working. It should be noted that a new battery was installed in the vehicle approximately 2-3 weeks prior to this incident. The car had shut down on two previous occasions, but was parked at the time. In each instance electrical power was restored in approximately 40 minutes with no action taken. The car was given to the vw dealer where vw specialists examined the vehicle. The problem could not be duplicated. After 3 days they were 90% positive that a module in the steering column had failed. Vw of america did not feel that the failure was a manufactures defect nor the fact that the car shuts down completely while being driven constituted a serious safety problem.
At 500 miles exactly, i heard a single click while driving. A quick scan of the instruments showed that the odometer read 500 miles and was not increasing, of course the trip odometer and fuel consumption displays also failed without any input from the odometer. Dealer diagnosedproblem and said the instrument cluster needed to be replaced however there were none in stock and volkswagen of america does not have any replacements. Either. The vehicle runs perfectly so far but reading through other complaints at nhtsa i'm concerned about taking a planned 1200 mile trip not knowing whether a catastrophic electrical failure might leave me stranded. The dealer said volkswagen has no idea when the units will be available. It could be months and it's not clear if the replacement will solve the problem or how long it will last.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at night, the front driver and passenger side exterior head lights and the rear driver side tail light became inoperable as the lights out error message displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
My radio stopped working.my warranty just ran out and then my radio goes.i do not think this is a coincidence. After reading many articles online i see that this is known issue.in today's world "known issue" means that we know it's a problem, but we are not going to do anything to fix it.vw should be responsible for this fix.the vehicle was running and the radio, out of the blue stopped working.
Vehicle was driven 1.5 miles and placed into p with emergency brake engaged on a slight incline in a private driveway during snowy conditions. Seven hours later, attempts to start the vehicle was not possible because key would not turn in ignition due to failure of the ignition lock cylinder. Two original keys issued by manufacturer at time of purchase were tried in ignition, neither would turn ignition beyond accessory to allow for start of engine. Attempts to lubricate ignition lock cylinder as recommended by vw service department rendered no results.vehicle was towed by flatbed at owner's expense to be stored as repair expense is not financially feasible at this time. Vehicle requires towing for service and nearest vw dealership is more than 100 miles away. Complete, sudden failure of ignition lock cylinder caused unexpected, immediate, and total loss of use of sole vehicle leaving driver stranded.
While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. The radio would fade in and out and the when adjusting the sound on the radio loud cracking, popping and static should would come from the radio speakers.
The contact owns a 2011 volkswagen jetta. While driving 30 mph, the vehicle stalled. Prior to the failure, the alternator warning indicator illuminated briefly. The vehicle was able to restart. In addition, there was a failure regarding the secondary air pump sensory. The contact spoke with the manufacturer and was informed that the vehicle had a warranty extension. The dealer was not contacted. The failure mileage was 42,000.
Automatic car was "parked", turned off.key removed, though it was not in p.emergency brake works and applied, but may not have been applied all the way.rolled back across the low low grade parking lot and our white car bumped a ... Black porsche!doesn't appear to be any damage other than paint smudge/transfer from the bumper.normal safety feature where the car needs to be in park before the key comes out isn't working properly.any advice on how to fix this? if possible myself?is this something i can get the mfg to pay for?it's not under warranty.it's under a 3 yr power train warranty, but pretty sure at best this is a only related to a transmission issue, not directly a transmission issue.no recalls as of now for this on my vehicle.any advice is appreciated.
Attempted to start 2011 jetta tdi with 11000 miles after it had been sitting in a parking lot for 9 hours. Temperature 45f outside. Vehicle started perfectly and then died seconds later. Attempted to start vehicle again, but would not turn over. Had a lot of trouble getting it to start and when it did it was running very rough and then would die immediately. Finally able to start vehicle and keep it running after approximately 30 minutes. Was able to drive 30+ miles home - started fine after. This is the second occurrence. This first occurred approximately 1 month ago with 8000 miles on vehicle. Outside temperature was in mid forties. Car would not start at all - kept turning over, but would not start. Glow plug light flashed intermittently. After waiting approximately 45 minutes to 1 hour the car started up fine without hesitation. Vehicle was at dealer 2 days prior to second incident, but they could not find anything. Vehicle will be returning to dealer asap.
The abs, air bag, and tire pressure sensor warning indicator on dash all lit up and wouldn't goes away even after engine was shutoff. This car a volkswagen jetta was recently bought last month.
I got into my car after filling the fuel tank and the the car started fine, but the radio is suddenly gone blank. Radio does not work. The vehicle was stationary. The radio was working just fine prior to my stop for fuel.
My windshield washer fluid sensor came on, and it does not turn off.i did some reading online, and this seems to be a systemic issue.most of the complaints were from people who used rainx washer fluid.apparently it caused corrosion too quickly.now, i don't want to use my washer fluid as often, so that i can make sure that i don't run out when i need it.my visibility during driving is affected by this.
Wife came home and said radio not working.from the research i have been looking at.it's done.have to get a new or aftermarket unit.can't believe i am the only on with this problem.
The contact owns a 2011 volkswagen jetta. The contact stated that the sun roof glass cracked without warning while driving 60 mph. There were no injuries. The contact placed plastic over the sun roof to cover the defective parts. The contact received a recall notice for nhtsa campaign number: 19v615000 (electrical system, steering) and was informed that the parts were not available. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Over a period of time with readjusting the driver's seat, it has disconnected or compromised the airbag wiring requiring a diagnostic test to confirm as well as removing the entire seat to clear the airbag light. Without doing so they may not properly disengage.
I want to open a file about my car horn stop working 2 weeks ago i trying to find the fuse to check or replaced but i can't find it i check many videos how to fix but i saw to many people complaint about this situation is very dangerous driving without horn please i less volkswagen can put the diagram the are located the fuse for the horn
The contact owns a 2011 volkswagen jetta. While driving 35 mph, the vehicle inadvertently stalled without warning. The contact coasted the vehicle over to the side of the road and was restarted. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed, but a failure could not be found. The manufacturer was made aware of the failure. The vin was unknown. The approximate failure mileage was 96,000.
The contact owns a 2011 volkswagen jetta. While driving approximately 50 mph, the headlights and brake lights failed to illuminate. The vehicle was towed to the contact's residence. The contact diagnosed that a fuse melted and damaged the fuse box. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 13v569000 (electrical system, exterior lighting). The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
I own a 2011 vw jetta which is equipped with the new intelligent crash response system (icrs) which was put into place to maintain safety during a front end collision by turning car off, unlocking doors, shutting off fuel supply, and disconnecting the battery from the alternator. I have confirmed with the sales manager at my local dealership that the sensors for this to engage are located in the front bumper and the front doors. I was struck in the rear at a speed of 60mph on an interstate and this system engaged. The result of this engagement also powered down my steering and brakes providing me no way to control my vehicle from the rear impact. My vehicle subsequently excelerated to a very high rate of speed at which time i was lunged passed approx 10 cars or 25 yards when my tie rod broken and lunged me back into traffic at which time a front side collision finally brought the vehicle to rest. After researching this system, it appears its intentions are for front end impacts and is not set to engage from a rear impact. Had i been able to steer or brake my vehicle, this loss would not have been so dramatic and serious in nature.
My horn does not consistently work.when i'm driving it only works sometimes due to believed to be faulty electrical.my door locks do not engage.a noise sounds but they do not engage causing safety issue.my wiper blades do not always work correctly nor do they spray wiper spray causing visibility issues.my electrical system is faulty causing one door to stay unlocked unless locked with key.my alarm system does not work.my driver side window does not properly work and will stop in the down position.the same door is having locking issue.there is known recall for other 2011 models on electrical system.i called vw and they said my vin was not affected by the recall.i'm having the same issues as other jetta owners with same year make and model and with active recall but vw refuses to fix my car.i could get into accident due to faulty horn, faulty door locks,faulty visibility and wipers that do not work properly.my electrical system is clearly faulty if all of these issues are failing at once.i took my vehicle to firestone and they said faulty computer issues need to be fixed by vw. The vehicle is only 5 years old.
The contact owns a 2011 volkswagen jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to nhtsa without filing a case number. The failure mileage was approximately 130,000.
Ignition key will not turn engine off, cannot remove without 10 minutes of jiggling. Second occurrence, second repair. My vehicle has 49,800 miles. Ignition module and associated parts were replaced in 2015 due to failure and now in september 2018 due to failure. Key also broke due to repeated attempts to remove.
While parked the ignition key failed to turn " as if steering wheel lock was welded solid". I could not turn the key at all. Car could not be started after repeated attempts, and had to be towed to a repair available.as a result i had to call a neighbor to take my wife to the hospital. Parts have been ordered, but the mechanic has not received adelivery confirmation date. Steering wheel is completely immovable.
My boyfriend and i drove to get dinner. On the way there my radio was fine we were singing and laughing. We get to the restaurant and i turn my car off and there were these little buzzing sounds, didn't think anything of it. It was a hot day cars make sounds. After diner getting in the car and getting ready to start driving irealize i can't play music! i always use the aux cord. At first i thought it was my phone then i looked up and seen that my touch screen was black.... Then i just thought it was turned off so i tired pushing the power button... Nothing. So on the way home my boyfriend looked up the fuses got the chart, and we pulled it out and it was perfect no nothing. Then iimmediately got on the internet and started reading. No only did i find that similar models and previous years have had the same problem, but in a few months it leads to dead batteries, and the possibly that's your car is not reliable and it should be with an easy fix. I also found that the type of radio is very hard to find, i couldn't find it in vw parts and replacements, but instead finding earlier, and more update versions!
I bought a 2011 jetta in february 2011.today, i am told by the dealer that 'some wires' located under the spark plugs are short-circuitingand need to be replaced at a cost of $830 + tax. Now, why are there 'some wires' under the spark plugs that are not sufficiently insulated?and, why are 'some wires' under the spark plugs anyway?i was going down i-24 at 55 mph and the car 'cut off'!the only thing that saved my life is that it was rush hour and the traffic was bumper to bumper.i was afraid to drive the car to the dealership and had to have it towed.i could have beenkilled!!!such a design of 'some wires' under the spark plugs is not good craftsmanship or professional design.the vehicle is not even paid forand i have to replace 'some wires' under the spark plugs already.i think this should be a recall item because of the possibility of the vehicle cutting off when driving at full speed, in traffic on a major highway.everyone with a 2011 jetta needs to be made aware of the possibility of this same 'instant shut down of engine' happening to them.there was no warning such as the engine light coming on or the car stalling when trying to start the engine.in fact, some one may be disillusioned when car restarts and drives like there is nothing to it!!!it took the dealer 2-days to fine the problem so everyone needs to be made aware of this gross danger!!
Takata recall. Key wont turn in ignition on or off in car was in park
Random exterior lights were non-functional with multiple dashboard notification errors.took vehicle in for service and was told that a bad fuse had shorted out and melted the fuse box causing the problem.fuse box must be replaced due to overheating of bad fuse.repair place said this is a known problem with volkswagen and certain models had already been issued a recall.
My car has had 3 stalls within 3 months. I took it to the dealer they replaced the throttle assembly. Since then i was pulling out of a parking spot and put the car in drive and the car stalled. I took it to the dealer and they said they couldn't find anything wrong with the vehicle.
The key gets stuck in the ignition when attempting to turn off the engine; thus preventing the engine from being able to be turned off. Iwas lucky enough to be close to an auto repair shop, and they had to pull off a relay from the engine compartment. Upon replacing the relay, i was able to start the car so that i could drive home. Once i got home and once again attempted to shut the engine off, the key once again would not turn. The mechanic at the shop said that this is a known issue with my model car but that volkswagen refuses to acknowledge the problem.upon doing a google search to see what i can do to shut the vehicle off, i found a few hundred pages describing the issue, so i'm sure this is frequently happening. Apparently, the only solution is to have the failed parts replaced which costs upwards of $600.also, the key has been getting stuck on and off for the past year, but in each case, i was able to wiggle the key so that it would turn off. Today, i wasn't able to even turn the key to the off position from the on position.
The car turned over and then turned itself off.the immobilizer activated and the car refused to start.the car was towed to the dealership and i'm not sure what was done to fix it.the yesterday, september 29, 2012, we were 5 miles from the house at a park and the same issue happened again.this time, because we were without a phone, we walked home and got it towed.although there were no bodily injuries, this is as much a safety issue as anything else.
While attempting to accelerate car sputtered, and hesitated while losing power.regained power briefly then sputtered, lost power and engine cut off completely.started engine after letting sit for a few minutes drove home ok.happened again a week later and took it to dealership.dealer diagnosed it as faulty ignition coil and arcing.
My problem began when i was driving down the road at 55mph and my car information center and radio all went black with no warning or caution before.
On november 22,2014, i turned on my car like any other day and headed to go run some errands, everything appeared fine. I headed to my first errand and after finished i turned my car on again but my stereo would not turn on. I turned the car off and then back on thinking that that was going to fix it but nothing, the stereo simply appeared dead. I had never had stereo problems prior to this so i was quite surprised that without a warning my stereo would just die. That same day i called the volkswagen dealership and they said i could simply stop by and they'd have my stereo looked at but when i showed up they said it would be $140 simply to get it diagnosed and then i'd still have to pay for the repairs! needless to say i walked out. I couldn't believe that they wouldn't even give my stereo a complimentary diagnostic! the same day i took my car to a specialist and had the fuses checked and the fuses were fine but it appears i needed a completely new stereo! my car is relatively new to have stereo problems, this is unheard of!i have always given my car the proper maintenance and i am quite unhappy with this issue. Having looked at multiple other complaints about this particular issue online i hope vw can address this problem very soon.
This car has had multiple ignition coil problems causing a misfire and a rough rumbling engine. The ability to accelerate is greatly reduce leaving you vulnerable to car accidents in certain situations like pulling out at an intersection. This is the second incident within a year of ignition coils failing. Now at 42,000 miles it is not covered under warranty. The first incident was extremely troubling not being able to maintain a constant speed with a line of traffic behind me and no where to pull over. This is a severe safety issue and should be addressed by vw.
While driving, radio/cd/hands free telephone died. Screen flickered and then went blank, no power to all these functions. Vw repair said this model of radio installed on this year vehicle was a common problem, and that the radio unit is dead and will need to be replaced ($668 plus tax for a replacement by dealer). Plus an install fee.an ungodly price for a replacement radio that is only 4 years old. There are numerous complaints and threads out which warrant a recall.i use the hands free constantly for work and not being able to will make me have to use the phone in an unsafe manner.safety is paramount. Update 9/15/15*cw
The door locks at 15 to 20 miles an hour lock and unlock themselves...the radio which according to the vw dealership has to be replace because if i replace with an after market they will not be able to run a diagnostic test on it....they claim the radio has to be vw
My horn and front right parking light both stopped working at the same time.i noticed there is a recall for the same make/model/year as my car, but my vin is not included.i will need to have this repaired and pay for it, however, i do hope vw and nhtsa sees this is a problem and expand the recall to include more models.
Another instance of the vw radio ceasing to function even though the fusesare not blown. Radio with touch pad stopped working, no voice recognition or car speaker output when connected with the blue tooth.not sure exactly how it happened as i only occasionally use the handsfree and hardly ever usethe radio.
The contact owns a 2011 volkswagen jetta. The contact stated that there was an intermittent electrical short causing the headlights and the wipers to turn off unexpectedly. Also, the horn and the temperature controls failed to work. The contact was not included in nhtsa campaign id number: 11v196000 (electrical system). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was not available.
Horn does not properly operate. Only works on occasion. This a huge safety issue that vw does not feal they are responsible for.
Transmission kicked into neutral while cruising on highway.had to pull over and come to a complete stopand restart the car before it would allow me to shift back into drive. The fault recurred a few miles later and has recurred several times since then.the car is now too unsafe to drive.
Driver side low beam not working. The headlights were replaced but this did not fix the issue. The problem might be with faulty parts or electrical.
While driving with approx. 50,000 miles, the radio popped and completely died. The radio, along with the hands free phone capability are now inoperable. The vehicle was taken to two (2) separate volkswagen dealerships and each verified that the fuses were in tact and it was a faulty radio. The broken radio is actually still drawing power from the battery which causes frequent dead batteries. I have already replaced two (2) batteries in the last year. This poses a safety concern because the battery could die at anytime and leave the driver stranded. There have been numerous complaints about this same problem which warrants a recall before anyone else gets hurt.
My cars low beam headlights unexpectedly stopped working after bringing it into the west broad volkswagen of richmond, va for a safety recall.i thought there may have been a chance that they both burned out simultaneously and had the light bulbs changed, but still no luck.i also purchased a new light switch for my dash and it still does not work.i am a college student and do not have a lot of money to spend on blind diagnoses.my daytime running lights work and my high beams, just not my low beams.i have done research online and have found that this is an issue with many volkswagen jetta drivers from their standard models, through se-sel, and up into the tdi trims.i believe there should be a recall on this, because it is unsafe for me to drive during dusk and if i ever need to drive at night i am forced to use my high beams.
Having issues with ignition switch. I parked vehicle in front of store location and when i returned to my vehicle the key would not turn. I researched online and spoke to a mechanic to move the steering wheel left and right to see if the switch had just locked but after more than an hour of this it still would not turn. Mechanic went to try to work on it and was also unable to do so and referred me to an import mechanic as he had recently replaced another volkswagen with the same issue.currently vehicle is now having to be towed to mechanic as key cannot be turned. This seems to be a recurring issue with volkswagen vehicles.
I began experiencing issues with the anti-theft/locking system about late 2013/ early 2014. The locking system malfunctions and the doors do not lock, but also while driving the locks continuously click while trying to engage.i spoke to my local vw dealership via phone on multiple occasions and received multiple answers, but ultimately was told the cost would be around $500-600 dollars to repair, out of my pocket.i was unaware of the recall information at that time and could not afford this at this time.then, in late december of 2015 my horn suddenly, without warning, stopped working as well.i did research and found that both issues were probably related to the recall number: 11v196000 recall date: 03/29/2011.i spoke to vw customer care and was informed of other recalls as well.i took my car to the vw dealership to have all recalls performed and was reassured that this particular issue with the horn and anti-theft would be examined, along with the other recalls.the horn/anti-theft issue were not addressed as stated.that same day i emailed the service lead with the recall information and was told that my vin did not match this recall and that i would need to bring my vehicle in, again, for a diagnostic test and/or repair (services to be performed out of my pocket).according to the documentation provided by nhtsa campaign number: 11v196000 my vehicle is a match to the specific vin associated with the recall.this is a serious issue, as i understand it has to do with the electrical system malfunctioning and could very well cause other parts of the vehicle to malfunction.according to the documentation not all vehicles in this recall were accounted for, and i believe my vehicle is part of the unaccounted vehicles.
The low beam head lights went completely out while driving at night. I check the fuse and change the low beam bulbs and still not working.
I have bought an older 2011 vw for the first time in canada from a used car dealer lot in bolton, on. Little did i know about vw's, as the car was barely driven. Now in my car garage and i moved to the us. I have received several letters stating that there is a relay switch problem and there is no fix available for this car. In lay man's terms, the car keys can be taken out without the car being in "parking" position. 1800 number was given to me and i am given a runaround. The number in the letter states call this number, and they give me a runaround saying call vw canada, there is no mention to call that number. I want the dealer to take the car back and give me a book value of the vehicle. No recourse to this issue so far. As they are dodging to resolve issue with customers for relay switch problem, yet i continue to get their letters informating the car has become "non-compiant as per north american standards. When i bought the car, the car had an alarm going off without the car key in ignition. Dealer advised to take the battery out. It could be the relay switch problem. Someone has to be responsible for making these faulty cars? compliance recall 37 m2.
The horn changed sounds for a few weeks then stopped working all together. It's a safety issue when driving on the highway and in other areas when you do not have a horn. I've seen on this site that others have had the same complaint.
The contact owns a 2011 volkswagen jetta.the contact stated that the horn would activate at any time independently and could not be shut off.the dealer was contacted and the vehicle was repaired under nhtsa campaign id number: 11v196000 (electrical system: fuses and circuit breakers), but the failure recurred.the manufacturer was notified and referred the contact to speak with the dealer.there were no further repairs. The failure mileage was 800 and the current mileage was 11,000. The vin was unavailable. Updated 12/02/11*lj updated 06/13/2012
Dashboard lights found in the speedometer and tachometer will turn on and off randomly when the head lights are turned off.this makes reading the dashboard difficult.dealer noticed the problem right away and ordered a replacement dashboard from vw.it's been two weeks and we are still waiting for the part to be shipped to the us from germany.car has under 1k miles.
Car stereo went blank in my 2011 sportwagen tdi. It will not power up at all. Checked the fuses and they are all good.
When shifting gears from park to any other gear after turning the car on,, the lights projecting which gear the car is currently in do not light up, and a wrench appears on the dashboard, but the indicator on the dashboard is also gone
The contact owns a 2011 volkswagen jetta tdi. The contact stated that the vehicle was parked and upon exiting the vehicle, there was an increase in the engine rpms. The vehicle also would not shut off. The vehicle was taken to an authorized dealer and they stated that the push to stop button failed. A switch clip on the vehicle was repaired. The manufacturer was notified and offered no assistance. The failure mileage was approximately 2,000.updated 05/31/12*lj
Once the car is started and engine is running, it has been difficult to turn the key off and stop the engine.on saturday it was impossible to turn the key to the off position and remove the key when we wished to park the vehicle.we had to stall the engine to make it stop running.there are multiple reports of this online in various vw forums for multiple model years.we were only able to get the key out by using one of the tricks we found online.
Key gets stuck in ignition and i cannot turn off the engine.
"takata recall" im having issues with the lights on dash when i press on break the oil lamp comes on. Then the traction control and abs lights come on. The front right headlight works half the time and the same with breaks the lights come on when the want to. These are the only issues im having so far except the ac dont work and always goes out!
Horn doesn't work on the steering wheel. Air bag light frequently fails to initially illuminate when first starting the car. Cruise control does not work. One would believe there is a clock spring issue. How my specific jetta was not included in the original recall of clock springs is concerning.
Defective light switch that controls the headlights, daytime running light low beams and high beams. Daytime running light no longer work, low beams are so dim they are no longer effective.
My 2012 jetta radio/stereo went dead. Lots of other 2011 jetta stereos died too. Bad batch for us consumers. I want a compensation check mailed to me for 363.23 the cost i have to pay best buy for a new one. Read the forums thousands of other jetta owners in 2011 had this happen. Thank you
I was having trouble with various light bulbs going out.it turned out to be a fuse that had melted the fuse plate.i am lucky that it had not started a fire.my dealer replaced the fuse plate at a cost of 372 which vw is refusing to reimburse me for.i know other vw models have had the exact same problem and have been recalled.this is a serious safety issue and should be recalled as soon as possible.loosing your headlights at night or a vehicle fire are serious safety issues.
Touch screen radio died inexplicably, weird knocking sound from speakers
Always had electrical issues, always changing fuse for horn, horn "never" works! issues with ignition, difficult to turn off, not cannot turn on at all, key won't turn enough, contact volkswagen, advised out of warranty, no recall for issues i am having,vw does not stand behind their product-very expensive to fix, vw will do nothing,told me not a common issue (all they have to do is read through the complaints on here and find lots of people w/same issue(s) would not recommend vw to anyone!
Ignition switch is stuck, cannot turn the ignition on.
The contact owns a 2011 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not contacted. The parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
At 22,591 miles, i discovered the driver airbag, audio controls, horn, other electronics on steering wheel failed because of faulty clock spring.there is a recall notice for multiple vw models including my model and year, but the dealer and vw corporate told me my vehicle's vin doesn't qualify for the recall.here is the link to vw recall information regarding this issue:http://media.vw.com/release/1042/this is dangerous, someone could get killed. How can this fail at only 22k miles and be normal wear and tear? it is obvious my vin number should be included in this recall.i have contacted mark [email protected] is listed on the vw site. They still refuse to issue a recall for this vin.
My external light malfunction indicator went on. I stopped and saw that the left running light and the right low beam light were out. I turned the car back on 2 hours later the indicator was off and all the lights were working. Today i got the warning again and it cycled through to show multiple external lights needing replacement. It appears this is the melted fuse box issue.i see there has been a recall on some vws. Is the 2011 jetta tdi recalled for this?
The vehicle immobilizer activates, preventing the vehicle from being started and leaving driver stranded.
Car has less than 44,000 miles and radio stopped working. No warning..just stopped working.
Lights started randomly going out, and control center started naming several different bulbs that were out. When taken to dealer nothing was wrong. I took car home and everything was fine. The next morning car acted up again, so i video taped it and took it back to dealer while leaving running so they could see. This time their computer recognized the fault, which was a faulty fuse panel that was melting yet not tripping fuse.
Automatic door locks fail to work. Manual entry must be gained to vehicle and doors opened on all doors other than drivers by pulling on inside handles. Unable to access trunk without grabbing long hanled stick and accessing trunk emergency opening latch through back seat arm rest trunk opening. While investigating for a possible blow fuse it was noted that vw fails to provide a fuse map/diagram for these cars in the owners manual and on the back of both the underhood and in car fuse panels. Vw explains this away in the owners manual on page 324 as a decision they made due to the " constant ongoing development of the car"beyond the issue with the locks i believe that failing to provide the owner of the vehicle with the fuse maps could have poetential ramifications as an owner may be unable to solve a simple technical fault on their vehicle thus hazarding themselves and others. Inspection and changing of fuses is owner level maintanence/troubleshooting and volkswagen should be made to provide that information to owners.if you web search vw fuse diagram or map you will see hundreds of complaints.thanks for your time.
First few times my key got stuck in the ignition with the car on and would not turn off for a long time. Now i can put the key in but wont let me turn it on. My concern is if my car finally turns on and the keys gets stuck again and cant turn off my vehicle. Theproblem started so i looked up my recalls and got one recall done this month on the micro switch then my car was ok for a few day and just started messing up again. Now my car will not turn on at all.
The contact owns a 2011 volkswagen jetta. The contact stated that the horn was inoperable. The contact was made aware of nhtsa campaign number: 11v196000 (electrical system). However, the vin was not included.the vehicle was taken to a dealer. The technician diagnosed that the wiring for the horn needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
Turned my vehicle on and heard the radio pop and has been useless ever since. The radio in this vehicle controls everything. I have talked to vwoa and several other vw repair shops and they have told me this is not their problem and i must pay for diagnostics and repair myself. I am very displeased with the quality of parts and service in this vehicle. Also the way everyone seems to know what the problem is but lies about it really gets on my nerves. Its not right that a multi billion dollar company can continue to do this to people legally. I hope that there are good people at your organization that can make this right. I have found so many different websites, blogs , forums. And disappointed people that have this same problem. I have included just a few of the ones i have found with hundreds of thousands of complaints of the same issue. Thank you for taking the time to listen. Http://www.arfc.org/complaints/2010/volkswagen/jetta/electrical_system/problem.aspxhttp://www.cargurus.com/cars/discussion-t36009_ds552583http://www.consumeraffairs.com/automotive/vw_jetta.htmlhttp://www.carsurvey.org/reviews/volkswagen/jetta/r51763/comments/page-23/http://forums.edmunds.com/discussion/6721/volkswagen/jetta/vw-jetta-electrical-problems/p9http://www.carcomplaints.com/volkswagen/jetta/2011/accessories-interior/radio_stopped_working.shtmlhttp://www.motortrend.com/cars/2011/volkswagen/jetta/recalls/http://forums.fourtitude.com/showthread.php?5801721-rcd-510-just-stopped-workinghttp://www.truedelta.com/volkswagen-jetta/problems-280http://jettajunkie.com/vw-jetta/showthread.php?45226-help-radio-and-cig-outlets-stopped-working-2011-tdihttp://volkswagenownersclub.com/vw/showthread.php/23920-2009-jetta-sw-problems-in-radio-circuit-%28fuse-8%29.
While driving to an early morning appointment, i notice a burning smell within 5 minutes of starting the car. I soon saw smoke coming from the upper right corner of the dashboard.i immediately pulled over and turned off the car.at that point i saw a flame appearing at the front end of the driver's side rocker panel.plastic at the base of the rocker panel had melted and i could see electrical wires. I tried to stamp out the fire, but it was growing rapidly and i was unsuccessful.i got out of the car.within seconds, the flames were several feet high.i closed the door and called 911.the flames eventually extinguished themselves in the closed cabin.the firefighters arrived and opened the drivers door.most of the dashboard on the drivers side, and the headliner were melted.there was a lot of exposed bare wire visible.the temperature at the time was 34 degrees f, and this was the first trip of the day.the driver's side seat heater was turned on high, the headlights were on, and the radio was on.no other operator controlled electrical functions were on.there had been no previous electrical incidents with this car, nor were there any aftermarket electrical items installed on the car.the weather was dry.this jetta is a tdi model (diesel).
The contact owns a 2011 volkswagen jetta. The contact stated while driving 30 mph the battery lamp illuminated and the vehicle stalled. The vehicle was taken to the dealer who was unable to duplicate the failure. The manufacturer was made aware of the failure and offered to file a report. The vehicle was not repaired. The failure and current mileage was 558.
Coming back from the mall, i turned on my car and a few seconds later the engine shut down and "immoblizer active" message appeared. Restarted car again, engine shut down and the same message appeared again. I tried it a couple of times more and then called vw roadside assistance to get my car towed to my dealer, which luckily, is near by the mall i was at.once at the dealer (got there at 4:30pm, and they close at 5 on saturdays), the technician had time to look at my car. He came back 15 minutes later and was surprised of what he found. The diagnostic machine could not read the engine control module. He said that pretty much according to the test, the ecm/ecu did not exist!i have had the car for about 8 months (brand new) and only aprox. 9500 miles driven so far.they will check the car in detail on the following monday. Will wait for results.
The right half of my jetta lost all of its exterior lighting suddenly. The vehicle was taken to the university volkswagen dealership here in seattle. It was determined that fuse sb16 aka f16 melted causing the fuse panel to also melt. Repair involved replacing fuse panel and new updated version of sb16 fuse. This fuse was the subject of nhtsa campaign id number: 13v569000 in my 2009 - 2011 volkswagen tiguan and the 2009 -2010 jetta. It seems that this has been happening in the my 2011 jetta.
2011 volkswagen tdi wagon does not start with any original keys based on the message the 'immobilizer activated'. I am afraid this system could shut down my car in bad situation for no reason.i think this should be investigated. I think based on my research many other owners complaining about this issue.please investigate this.
The contact owns a 2011 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (steering, electrical system). The contact called autobarn city volkswagen at 773-794-7800 (located at 5330 w irving park rd, chicago, il 60641) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the ignition key often pulled out even when the gear was in neutral, which could cause the vehicle to roll down from an incline. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 34,000. Vin tool confirms parts not available.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle's horn and radio did not function, there was a burning odor, and the windows functioned independently. In addition, the vehicle felt as if it would lose power, the air bags were not functioning, and the exterior lights were malfunctioning. The epc and catalytic converter malfunction warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
The contact owns a 2011 volkswagen jetta. While driving approximately 45 mph, the vehicle stalled without warning. The engine and battery warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to wray automotive volkswagen (located at 655 broad river rd, columbia, sc 29210) where it was diagnosed, but the technician could not find a failure code. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no recall under the vin. The vin was invalid. The approximate failure mileage was 210,000.
The contact owns a 2011 volkswagen jetta. While driving 45 mph, the air bag off warning indicator illuminated. After two months, the radio and windshield wipers failed to function. The vehicle was taken to an independent mechanic who stated there was an electrical shortage. The vehicle was not repaired. A dealer and the manufacturer were not notified. The failure mileage was 52,000.
The contact owns a 2011 volkswagen jetta. While driving approximately 25 mph, the vehicle stalled with the illumination of the battery warning light. The vehicle would not restart and had to be pushed into a parking lot. Within a few minutes, the battery warning light was no longer illuminated and the vehicle restarted. The vehicle was not taken to the dealer for diagnostic testing or repairs. The failure did not recur. The approximate failure mileage was 280.
My volkswagen jetta 2011 seems to have misfire. It has a check engine light on. The car shakes when slow down and/or at stops. Vw certified mechanic tried changing the plugs, and cleaning the valves but nothing helped. He also tied shaft crank sensor that did not help either. Finally the diagnosis report indicated that it's timing chain issue that need to be replaced.
The horn only works sporadically, not sure when it will or will not function.
On february 1, 2014 i turned on my car and headed to church at about 1 in the afternoon, everything appeared fine. After church i did the same; however, shortly after i had left the church parking lot the glow plug and battery symbols started flashing and suddenly my engine stopped. Out of nowhere my car stalled in the middle of the road, thank goodness i had managed to steer to the side and that the cars on the road managed to go around me because it could have turned out into a tragedy. I had never had any issues with my engine/battery nor did any of the dashboard warning lights light up prior to this incident. I tried turning my car back on several times but it was unresponsive. The battery and alternator sounded fine but for some reason the car just wouldn't start back up. Could it have been the fuel pump? my car runs on diesel and i have always fueled it with the appropriate fuel without any issues so what now?i had to push my car out of the middle of the road and call a tow service to tow my car home. Over the next week i drove a rental to work and called the volkswagen dealership and left multiple messages for parts and service and for the person in charge of extended warranty.it's been a week and they have not answered. My car has been out of a warranty now for a while, however i have maintained it and given it the proper care so it does not make sense that a 2011 vehicle would simply stall in the middle of the road without a warning. I am sure that this is a manufacturer's defect and i would like for it to be resolved promptly, i am sure i am not the only one that has had this issue in the past as i have seen multiple complaints online about this and there has even been a few recalls for previous diesel models regarding issues similar to mine.
2 months ago key got stuck in ignition would not turn off.the key will not t urn to off position and car keeps running. It happened 2 more times then yesterday it happened 5 times. Car had to be stalled manually in order for it to stop running. The key would then come out of ignition. This is becoming a major safety issue. Am taking to dealer to get fixed hopefully
The contact owns a 2011 volkswagen jetta. While attempting to start the vehicle, the ignition switch would not turn and the driver was unable to start the engine. After wiggling the key inside the ignition switch,the key would turn and the engine was started. The vehicle was taken to mike haggerty volkswagen in oaklawn, ca where it was diagnosed that the ignition switch was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no assistance was offered. The vin was not available. The failure mileage was 55,000.
I was returning home. Stopped at a local store and when i returned to the car and started it i had a lot of lights on the dash flashing. I tried to back away from the parking spot and when i put the car in reverse the engine would die. I checked the brake fluid level and it was on the low mark. I managed to make it to a local parts store, the speedometer quit working. I obtained some dot 4 brake fluid. Just after i filled the brake fluid to the full mark the lights on the dash went out and all seemed fine. Several days later the lights came back indicating the braking antilock system had quit working (the same lights as before) i took it to a vw dealer and spent $453. To find out it had a "lot of codes" at that point i decided to take the car home and park it. When i started the car at the dealership i had no lights the car preformed flawlessly the rest of the day.
I had driven the car earlier that day (about 40 miles) with no problems. I got home at about 7:30pm and parked the car outside our house. At about 2am, i heard a beeping car horn. I looked outside and saw flames coming out of the front drivers side of our beautiful 2011 jetta sportwagen.i dialed 911, the car continued to burn until the fire dept arrived and put it out. The car is a total loss.i'm only happy it wasn't parked inside a garage where the fire would have destroyed our house as well. No work had been done on the car recently and no aftermarket options were installed. I have only one question - what could cause a completely cold car (not driven in over 6 hours) to suddenly burst into flame??thank you.
My tired was punctured and the tire pressure indicator light did not come on at all. The seatbelts never retract after taking them off they just hang there. Sometimes when i lock the doors the alarm does not sound off indicating the alarm is set, also my horn works when it wants to but never when it should, for instance there was a car coming up the street the wrong way and my car failed to create sound from the horn for me to alert the other driver. My car could be in motion or stationary none of the above works, my brakes have went out a few times while i was in motion in the middle of the highway as well. These issues have been happening way before the date i listed below but i just thought these were normal issues i need to get fixed on my own but who knew it was a recall issue all along.
Car was in park and tried turning key to turn vehicle off. The key will not come out of the ignition switch and car will not turn off.disconnected battery, car still would not turn off. I had to remove fuse in order for car to turn off. Key still not able to be removed. Called dealership and they said this is a reoccurring problem with jettas and no recall as been issued.
Radio popped and went dead causing a amperage drain on the battery.fuses have been verified as good but the radio will not turn back on even after resets.
I was on my way home after work approximately 6-7 pm doing 45 mph. I looked down to my instrument cluster to check my speed to make sure i wasn't speeding. Then i saw the glow plug light blinking multiple times then about less than 5-10 seconds later my engine cut out. I cost off into a harper college parking lot came to a stop. I tried to start the car 2-3 times, each time the engine was crackin over but wouldn't start it up. I called the tow truck company and had the vehicle towed to vw dealer in schaumburg, il ( fox valley vw)dealer said the high pressure fuel pump failed. Vwoa cover this under power train warranty 5/60k warranty. The dealer replace hpfp,lift pump, pump in gas tank,fuel lines to engine,coils etc... Repairs came to roughly $5300.00. Vwoa only give 12/12k miles warranty on the hpfp. This is a known problem on some vw with cjaa 2.0l turbo diesel engines and vwoa has not found the defect in the hpfp.vwoa should extend the hpfp to 100k miles due to deft in the hpfp since they haven't found the problem and corrected it.
The contact owns a 2011 volkswagen jetta. The contact stated that the horn was inoperable. The contact was made aware of nhtsa campaign number: 11v196000 (electrical system). However, the vin was not included.the vehicle was taken to a dealer. The technician diagnosed that the wiring for the horn needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.
The contact owns a 2011 volkswagen jetta.the contact stated that the horn would activate at any time independently and could not be shut off.the dealer was contacted and the vehicle was repaired under nhtsa campaign id number: 11v196000 (electrical system: fuses and circuit breakers), but the failure recurred.the manufacturer was notified and referred the contact to speak with the dealer.there were no further repairs. The failure mileage was 800 and the current mileage was 11,000. The vin was unavailable. Updated 12/02/11*lj updated 06/13/2012
The contact owns a 2011 volkswagen jetta. The contact stated that while her son was driving at various speeds, the vehicle headlights failed to illuminate and the horn became inoperable. The vehicle was taken to heritage subaru owings mills, 9808 reisterstown rd, owings mills, md 21117, (888)553-0026 to be diagnosed. The contact was informed that the headlamp wiring harness needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle then was taken to an independent mechanic to be diagnosed. The contact was informed that the clocks spring needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2011 volkswagen jetta. The contact stated while driving 40 mph, the horn failed to activate while attempting to alert the other driver of the proximity to his vehicle. As a result, the other vehicle crashed into the contact's vehicle. The dealer was contacted. The technician informed the contact that the vin was not affected by nhtsa campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 50,000.
The contact owns a 2011 volkswagen jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to nhtsa without filing a case number. The failure mileage was approximately 130,000.
The contact owns a 2011 volkswagen jetta. While driving 65 mph, the contact noticed that the horn would not function. The contact pulled over to a fuel station, turned off the vehicle, restarted it, but the horn was still not functioning properly. The dealer was not contacted. The manufacturer informed the contact that there were no recalls associated with the vin. The failure mileage was 95,600.
I was driving and i tried to honk my horn because a tractor trailer was merging in my lane. My horn would not sound and i had encountered this problem before and then later that evening it started to drizzle and my windshield wipers were not working.
The contact owns a 2011 volkswagen jetta. While driving, the horn was depressed but failed to respond. The vehicle was taken to an independent mechanic where it was diagnosed that the horn alarm failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 11v196000 (electrical system). The failure mileage was 48,000.updated 04/28/17 *lj updated 10/11/2017
Starting the end of october, 2012 my horn started working only intermittently.on a couple of occasions i have had people pulling into my lane without looking, and i tried to honk to let them know i was there, yet the horn would not work.i had to brake hard, or swerve abruptly to avoid being hit.it works intermittently when i am locking the car with the alarm also.this is not associated with the fuse problem the cars were recalled for earlier.the horn would quit working all together if the fuse went bad.sometimes the horn works, and sometimes it doesn't.i have logged onto several on-line forums for volkswagen owners, such as www.tdi.club and noticed that others with the same car are having the same problem.i took it to volkswagen to have it fixed, and they said they found nothing wrong.the horn happened to be working that morning.there is obviously a defective part(s) problem if many are experiencing the issue.it is definitely a safety issue as the loss of the horn at the wrong time has almost caused me to have some accidents.please help!
Horn stopped working functioning.
The contact owns a 2011 volkswagen jetta. While driving various speeds or while parked, the horn failed to operate when pressed. Also, the headlights inadvertently failed to illuminate without warning. Leith volkswagen of raleigh (4005 capital hills drive raleigh, nc 27616, (833) 827-4410) was contacted, but the vehicle was not diagnosed or repaired due to the diagnostic fees. The manufacturer was not made aware of the failure because the customer service number was busy. The approximate failure mileage was 60,000.
The contact owns a 2011 volkswagen jetta. While driving at an unknown speed, the horn failed to sound. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact indicated that the vehicle was repaired under nhtsa campaign number: 11v196000 (electrical system) in 2011, but the failure recurred. The failure mileage was 85,000.
The contact owns a 2011 volkswagen jetta. The contact stated that the horn failed on three separate occasions. The vehicle was taken to the dealer. The technician diagnosed that the horn assembly would need to be replaced. The manufacturer stated that the vin was not a part of nhtsa campaign number: 11v196000 (electrical system). The vehicle was repaired three separate times. The failure mileage was 43,000.
The contact owns a 2011 volkswagen jetta. After inserting the key in the ignition, the ignition switch would not turn and the vehicle could not be started. Baxter volkswagen (7108 s 124thcir, lavista, ne) and the manufacturer were notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 150,000.
The contact owns a 2011 volkswagen jetta. The contact stated that the ignition cylinder seized and the vehicle was unable to start. The vehicle was not taken to be diagnosed or repaired. Stone mountain volkswagen (3500 stone mountain hwy, snellville, ga 30078, (678) 367-4286) and the manufacturer were notified of the failure. The approximate failure mileage was 66,000.
The contact owns a 2011 volkswagen jetta. While driving approximately 70 mph, the bulb failure warning indicator illuminated sporadically indicating that the external lights were failing. The vehicle was taken to the dealer. The technician diagnosed that the fuse panel had thermally overheated, melted, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
2011 jetta has a recall (11v196000) for electrical/fuse wiring. We have encountered the problem that the recall is 4.we have no alarm horn "chirp" or horn. We called the dealer and they said that the recall did not include the tdi model yet we are having the problem the recall is 4.
"takata recall" im having issues with the lights on dash when i press on break the oil lamp comes on. Then the traction control and abs lights come on. The front right headlight works half the time and the same with breaks the lights come on when the want to. These are the only issues im having so far except the ac dont work and always goes out!
At 46,800 miles the abs control module has failed. When starting up the car, numerous warning lights including (abs, traction, air bag, and brake) illuminate. These lights remain on with engine running and vehicle in motion. There are several past and current class action suites for this expensive volkswagen $3500 repair.
Abs module failed after 31k miles. Horn also failed. This was diagnosed by my mechanic. Told me about the recall on 2009 and 2010 jetta's for abs module.lights for abs, electronic stability control, air bag and tire pressure are all illuminated. Car has 31k miles. There is a recall on the abs module on 2009 and 2010 jetta's this car was purchased in 2010.
Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off.i managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now i am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml
New car manual transmission, car stalls out at low speeds on snow covered roads.rpm's 1400 - 2000 can stop problem if traction control is disabled.i have driven manuals for over 30 years and it is not operator error it is a problem with the traction control and computer system - it dies in traffic and requires the key to be turned all the way off and then back on to get the car started.taking the rpm's up to 2500 avoids the problem - but this will certainly wear out the clutch.dealer feels it is just a sensitive clutch - i now have 600 miles on the car and have to disable traction control to stop the stalling at start ups and low speed shifting.
While on an out of state road trip. We stopped at a fuel station and smelled a really strong diesel smell.thinking there was just diesel spill at the fuel station we continued on our way on the interstate.approx. 30 miles later down the interstate our glow plug light started to blink, which indicated a problem with the engine.we went to the nearest exit and stopped the car.when we got out the diesel smell was even stronger.smoke was coming from the hood and diesel was heavily dripping from the whole underside of the vehicle.the vehicle was towed to a dealership in oregon.the dealership told me it was a #2 fuel injector leak and that volkswagen wants them (the dealership in oregon) remove the entire engine and send it to germany for examination on a test stand.three weeks after the car was towed to the oregon dealership they called me and informed me i could come get it.i drove back to oregon to get the car and it still smelled extremely strong of diesel and the exterior was still covered in the diesel that leaked from the engine. I asked the service department to change the fiber engine cover.they told me there was no reason to do that and would have to get that approved.i drove the car back home to california and then called volkswagen of america to get my car fixed right.they had me bring it to the dealership i bought it from in roseville, ca.roseville volkswagen service worker identified the car have a strong diesel smell just walking near the car.they wrote on the service ticket that they found the fiber engine cover "soaked with diesel fuel.roseville volkswagen had the car for nine more days to clean and detail the inside and outside of the car.
Palisades vw in ny striped my car of all original part and they are telling me that the car comes with old winter tires. I have tried to resolve this with them and they laughed in my face and told me to go and talk to the people that sold me car. My nephew changed my tire he said that i still am going to need a new one because he thought i a donut but i told him i have a full tire that it was not a donut and when he was done he told it wasn't. It was a full tire but again i figured maybe i was did not pay attention or i really did not see a full tire. When i got a flat on october 7th i did not want to bring my car back to palisade vw because they did not do a good job so i went back to where i got my car and they called and asked if i had my tires changed because the tires are not the one the car came with. I have never changed my tires and i did notice that they where different from when i got the car. Not only that but palisade mechanic stole my gas had a full tank both times and i got my car back with less then a1/4. Please please i am begging for help i am a waitress i do not have the money for this i can't even afford to get apt please help me i am begging you. I need this car to be safe because i live with my niece and i baby sit her kid in exchange for room and board. These people saw the car seat and did not care if i crashed my car and killed the baby or any one else for that matter. Again i am begging for your help.
My volkswagen jetta 2011 seems to have misfire. It has a check engine light on. The car shakes when slow down and/or at stops. Vw certified mechanic tried changing the plugs, and cleaning the valves but nothing helped. He also tied shaft crank sensor that did not help either. Finally the diagnosis report indicated that it's timing chain issue that need to be replaced.
The car randomly stalls!!!this has happened several times and the dealer says nothing is wrong because there are no codes.this is so dangerous and i do not feel safe driving it.twice the car stalled when sitting at a stop light and once when i was driving on the city street.it will restart after i let it sit.it also stutters/jumps and de excellerates.
My vw has had problems since a week after i bought it. While going 1500 rpm's around 15-25 mph my car chugs and stalls. I have brought it to vw 4 times, and a personal mechanic. Each time vw said there was a either a computer issue and that they have fixed it or said there was no issue.they completely reset my cars computer back to factory settings due to them saying that my car learned my driving style. This didn't help. Years later i am still having this problem. I have almost gotten in a few car accidents because of the stalling/chugging problem. I have an infant and can't have my family car causing such problems.
Fuse box with blown fuses . Unable to replace fuses without diagram. Vw dealer states i need to bring car in and pay for diagnostic test which totals over $100.00 that i cannot afford. I am able to change fuses myself that are blown but need to know what the fuse is for and this is what vw dealer told me i have to do, get test from vw dealer or pay for a diagram. I feel this is wrong, as long as i have been driving, all fuse boxes will have a diagram of fuses so individual can change fuse themselves. How can i resolve this issue for diagram without costing me over $100.00. I will await your reply.noticed my cigarette lighter and phone charge was not working. Did not notice when car was purchased. Changed a 20 amp fuse that was blown, that took care of cigarette lighter and charger, but now my horn does not work. That is why i am asking on advise on how to resolve situation. Thank you
While driving the 2011 vw jetta on 1/5/14 during rain showers i switched the wipers on (which i had previously used aprox 5 mins before) & nothing happened, then i realized that the turn signals were also not working including the hazard flashers..upon reaching my home at reduced speeds in order to safely make it home i attempted to make the needed repair to resolve the issue, thinking the issue was a blown fuse, but after further investigation no blown fuses are present & at the current time vw service dept. Denies that any part of the electrical system is faulty & although the problem is still currently not fixed.along with other electrical functions such as the power windows & door locks not functioning due to this electrical malfunction the vehicle will not crank & start using the ignition switch.i feel this problem is a safety issue that vw needs to address & offer a recall before such a malfunction results in a fatal incident due to not being able to clearly see the roadway during rainy conditions.
Im experiencing a lot of problems with my car. First of all the lights don't always work they would turn on and off on their own until finally stopped completely. The next problem it has waiting at a stop light it looses power and shakes and stalls. Then i started experiencing the same problem while driving one time i was pulling into my driveway the car cut off and steering wheel locked thankful i was not on the freeway at the time. Then again on the freeway in rush hour traffic i was lucky enough to get over and pull off before it stalled the car putting and i was giving gas but car did not want to go it was not gaining speed it was on the verge of stalling. This is a safety issue its my only vehicle i'm afraid of it cutting off and stalling while driving and a accident occurring. The car stalling is while driving and with foot on the brake or in park. It also has a problem while in park and foot on brake the cars rpm rave on their own.
I started up my car and was driving from work, all of a sudden i see a bunch of my warnings light appear on the dashboard all at the same time. I was driving in alexandria city and the care was in motion when the lights appeared. The tire pressure light, traction control, abs, and even the air bag light. 3 different system have faults is a concern to my safety. I went to a mechanic twice and then the dealership, found out that the rear abs sensor needs to be changed to get rid of abs and traction control. After that was part was changed and the fault code was cleared the traction control and tire pressure still remained. Air bag light code was cleared too. After a month driving all of those same light reappeared again after i started up my car, i was stationary when the lights reappeared and was about to drive in city. The lights did not go away after driving. A big job needs to be done in which this is an manufacturer error which vw needs to take care of. I've spent close to $1100 of part and labor and this problem still remains. I am concerned for my safety if the electronic system might caused my air bags to deploy or traction control may not assist me while driving. The first incident occurred late july and the second occurred september 6.
When i used the horn my engine died and car would not start back up. I was driving on the highway at the time.
Traveling in the left lane on 95 n outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside assistance the vehicle was towed to heritage vwlocated at 9215 harford road #2parkville, md 21234 (877) 398-1963. It was after 9:00 p.m so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below.[xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car shakes when driving to the point we have to pull over turn the car off and restart it. The check engine light comes on and goes off as it pleases as does the epc light. Car won't accelerate while shaking.
My vehicle will cut off at random times while driving and steering locks up, also my alarm will make the sound to disarm the vehicle when driving i have to pull over shut down car and disarm it and start again. While at a stop light the vehicles rpm will raise and go down raise and go down until car just shuts off. I was pulling into my parking stall and car shut off and locked up i had to hit the brake and re start the car to pull in safely or it would have ran into the carport. On this date the car shut itself off in motion 2 times and it cut off with brake on at a light 3 times
Driving my car i would come to a stop and my car would shut off. My battery light would then appear. Had battery and alternator checked 4x was told that they are in perfect condition. Battery comes on but radio still on. I was told that it had to be a wiring problem. So i took it to my volkswagen dealership and they keep telling me they can't diagnose a problem. I don't feel comfortable and safe driving the car on city streets and sometimes on the interstate.i just need my car fixed it has caused me so much stressed i am now on high blood pressure medication.
The fuel pump in my car's 2.0 tdi diesel engine broke.
I was driving 40 mph and the car lost power and the glow plug light turn on and off then the car turned off and it didn't turn back on.
My car would randomly stall while driving, happens both when braking and not braking. When it stalls steering wheel locks up, cannot press gas pedal, and brakes stop working almost. This is incredibly dangerous because while on a road at 50mph+ and my car suddenly stops it can cause a serious accident. The dealer has been able to reproduce it multiple times, and has said it is a common problem. The only warning light that switched on was the battery light after it had stalled. Currently at the vw dealership and was told that it was the fuel filter, was not the problem and car continued to stall more. Not only was a good part replaced but created an even more dangerous situation than before.
During mid motion, with foot on the gas, the vehicle died in the middle of the intersection. No warning indications appeared on the dash. The speed of travel was approximately 35mph. The car was towed by aaa. Service at vw has yielded inconclusive results. There are numerous forums on edmunds detailing and accounting this seemingly ubiquitous and potentially fatal flaw. As it stands, vw is persistent in there stance to do nothing about it. They refuse to issue a refund or exchange on certified cars. This particular model in which i write about, was on its first day off of the lot, as a certified pre-owned vehicle. Vw refuses any such possibility of return, even on account of possible safety concerns, and despite the accumulative reports others have made documenting this exact flaw, without any known way of remedying on vw's part.
I cannot turn the key offand remove itor lock my carthe engine keeps running
I purchased the jetta used from carmax in nashville, tn in 2014. It began having safety issues on march 2014. Randomly, my car will just stop while driving down the road, or after accelerating from a stopped position when moving on from a stop sign or stop light. I can be driving anywhere from 15 mph to 50 mph, and all systems shut down. The battery light goes on, the steering locks, and the brakes lock. I always panic, put the car in neutral and have luckily managed to veer off to the side of a road and stop, shut the car off, and turn it back on again. Eurofix tried to manage the problem by replacing the crank sensor and cam shaft. But he problem came back, much worse. The second problem is now i cannot unlock my drivers side door with my magnetic key or by sticking the actual key in the lock. I see that another recall has been announced for the 2011 jetta that is not pulling up via my vin number, but i believe it might be my car's issue: online, ate that in march 29, 2011 (published by nhtsa) in which an issue with "an electrical wiring and fuse layout where the converter box is protected by the same fuse used by the signal horn and the anti-they alarm system. Should that fuse be blown,, the converter will be disconnected from the power supply which in turn will shut off applications such as the engine management system, lighting system, and wipers"......"should this happen while the vehicle is being driven, the engine could stall or the headlights or wipers could turn off unexpectedly, potentially leading to a crash without warning."please help me!!!!!!! what do i do. What will remedy this situation so i don't get killed or kill others. I't gonna happen....then my family will file a lawsuit. I need guidance and for this car to be fixed/traded out.
Car is a 2011 vw jetta tdi. I was told by the vw dealer that the high pressure fuel pump had fallen apart causing metal to go through the fuel system.i bought the car new in july of 2011.volkwagen is replacing the entire fuel system buti am concerned that damage may have already been done to the engine.
High pressure fuel pump breakdown littered the diesel injection systemwith metal particles.at least the following were damaged, according to volkswagenfuel pump has metal in itintake fuel pumphigh pressure pumpauxillary fuel pumpfuel lines4 injectorsfuel rail w/sensorsthis is a $6,500 fix and there is an astronomical failure rate that is greater than 1%.i believe that this problem should be revisited.
Brought to dealer for a dpf light. Dealer diagnosed with a clogged particulate filter replaced under warranty. Picked up car drove about 5 miles and the glow plug light came on turned around and headed back to dealer car went into limp mode (on i93 rush hour traffic) shut car off in vw parking lot and tech could not get it to start again. Received a call next day with the hpfp failure news and the fragment went through the entire system. Dealer tested fuel and confirmed no gas in the 3/4 of a tank that is in the car currently.
My car has had 3 stalls within 3 months. I took it to the dealer they replaced the throttle assembly. Since then i was pulling out of a parking spot and put the car in drive and the car stalled. I took it to the dealer and they said they couldn't find anything wrong with the vehicle.
Approximately a year ago, my engine began to give a clear sense of the car shuddering or rocking back and forth. While sometimes the feeling would occur even when stopped at a light, the vast majority of the time this occurred while i was driving at consistent low speeds. In almost all cases, i was attempting to maintain a consistent speed around either 13pmh or 30 mph.eventually, i found the rocking motion very easy to reproduce. I'd set the car to 30 mph via cruise control and drive down a straight road with very slight upward and downward slopes. While it happens even on flat ground, i found that a slight decline is most likely to reproduce the feeling. My best guess is that there's something about the way the fuel supply system/transmission is trying to determine whether or not diesel needs to be supplied to the engine. The fuel supply system seems to almost cut out because giving diesel would produce a speed too high, and then it comes back on suddenly, because giving it no diesel would cause the car to slow too much. While sometimes this is simply a nuisance, i have had on many occasions felt that it was a genuine safety hazard since i couldn't predict how the engine would react. This in combination with overly strong engine break when letting off of the accelerator and delayed acceleration when stepping on the peddle that can cause inconsistencies and safety hazards when maneuvering in stop and go traffic on the highway.i've mentioned this problem every single time i've taken my car in for it's regularly scheduled maintenance. The vehicle has a diesel dsg engine, and as i've been told by service technicians and representatives, some of the things like strong engine breaking are associated with this type of engine. However, the car's rocking motion certainly goes beyond anything that could realistically be considered normal and safe.
While attempting to accelerate car sputtered, and hesitated while losing power.regained power briefly then sputtered, lost power and engine cut off completely.started engine after letting sit for a few minutes drove home ok.happened again a week later and took it to dealership.dealer diagnosed it as faulty ignition coil and arcing.
Issues began with faulty starter. Then progressed to a battery of electrical issues from windows moving in reverse of desired order to horn and keys dying. Each time dealer brushed off issue. When horn and keys died (also with faulty start button) dealer tried to force me to drive unsafe vehicle until they got around to fixing the problem. Most other times the issue was ignored or i was treated as though i was making up the problem.(these problems include radio staying on when car is completely off, and after manually switching it off, it then will turn back on while the car is still off (even though the car will not start and i have to use the long hold lock function to roll windows up). The car also will reopen trunk upon close, flash passenger seat belt warnings when the seat is empty,not display gear when moving, not display mileage/fuel level while simultaneously listing mileage range from selected screen, etc. Problems are worse in extreme weather. I have attempted to have the problems fixed multiple times to no avail.recently,i have taken the car in several times to have service light diagnosed.dealer reset light each time without bothering to check the source. Problem progressed to engine not starting, sluggish and jerky acceleration, lurching stops, and, most recently,shutting off while driving.this is absolutely a manufacturer issue, and i am planning to pursue all options available to rectify.not only has volkswagen produced an unsafe vehicle, but they are also aware of these problems and make a great effort to avoid dealing with them.
While driving down the highway at 70 mph the engine lost power and coasted to a stop on the side of the highway with several lights on the dash flashing and it appears from research on the internet this is a common problem that the hpfp quits and the car will not accelerate. The motor is a diesel tdi.
Key gets stuck in ignition when turning engine off
This has happened multiple times.the first recorded incident was in march of 2013.went to the car and it would not start.it acted like the engine was seized or a bad battery.let it sit started ran like crap.found out later that the car when driven in cold temperatures accumulates water in the system.https://docs.google.com/file/d/0b162-sx2nn5luzbidg9hcvr6nuu/edit?pli=1thats the vw tech bulletin on the matter.it has happened multiple times.from reading online this has / can start a fire because the starter overheats.since the water gets into the cylinders it can cause engine damage.vw did not address the issue when it was brought in because they could not repeat the problem.said i must have killed the battery by leaving something on.since than it has happened 4 more times i can relate to the condition.it is in the dealership now because of it.they could not get it to repeat and may not provide a fix (although the given fix does not 100% fix it i was told by a tech.)
While driving the engine light came on and the car lost power. We were on a rural road so we could pull to the side of the road safely, if this had happened on a freeway we could have been in danger of being rear ended. Once stopped the care would not restart. Had to be towed to vw dealer.the high pressure fuel pump had failed.
My volkswagen jetta 2011 seems to have misfire. It has a check engine light on. The car shakes when slow down and/or at stops. Vw certified mechanic tried changing the plugs, and cleaning the valves but nothing helped. He also tied shaft crank sensor that did not help either. Finally the diagnosis report indicated that it's timing chain issue that need to be replaced.
I was driving to work, which includes crossing a toll bridge daily.i was on the bridge, which is only a 2 lane bridge, when all of a sudden my diesel engine failure light began to flash. I lost acceleration and was able to pull off to the shoulder safely and turn off the car. I sat there for a few minutes contemplating if i should call aaa to get a tow to the dealer. Seeing as i was only about 5 miles from the vw dealer, i decided to see if my car will make it there. It started back up no problem and i was able to accelerate back into traffic and make it to the dealer with no further issues. I explained the problem to the service rep. And they checked in my car and i waited for them to call me with the issue. Later in the day, i received the call from the service rep., and he informed me that the high pressure fuel pump failed, and they will have to rebuild the fuel system, as there were metal particles found in the gas and gas lines. He said this sometimes happens whena customer may use biodiesel fuel or a lower grade of diesel.he also said that they would have to send the gas samples off to vw lab to review in order for the repairs to be approved since i have the extended warranty. I am shocked that this occured, seeing as my car is only 4 years old and less than 50k miles on it. Thankfully, there was not an accident and no one was hurt.
Traveling along at highway speed.car sputtered and died.i was able to pull over and be towed to a repair shop.apparently there is a well-known design flaw in the intercooler intake pipe on all volkswagen tdi (diesel) engines since 2009 that causes moisture to develop in the intercooler intake pipe during cold weather.if enough moisture collects in this pipe, it will get channeled to the engine and be fed into the cylinders, causing the car to sputter and stall exactly as mine did - or to simply not start on cold days.other side effects of this, are severe engine damage.vw is well aware of this issue, and has issued a tsb about it."tsb# 21 11 06 / 2025464 frozen air charge cooler" and there is a repair part they have already designed - # cold weather ic kit 1k0-198-803-b... However, the part is only made available upon request and at owner expense if out of warranty. This is not a warranty issue; this ishuge safety hazard and a design flaw that vw needs to correct for all owners.this situation also, apparently does not throw any codes to the vehicle computer, as there are no sensors of any type in this intercooler pipe.the only way to determine that this is the cause, it to put the vehicle up, and remove one end of this hose and see if water or 'sludge' drains out of it, and this pipe would probably be destroyed in any front-end collision, as it's far forward in the engine compartment. There is a ton of information about this all over the internet. Here is a link to just one of the articles i found after this happened to me.http://forums.thecarlounge.com/showthread.php?5574701-tdi-intercooler-issue-design-flaw.
Unable to remove key from ignition to turn off car ; car in "park"
While driving straight on a city highway, the car stalled, and would not restart. This happened in moderate traffic, but we were able to coast out of the road and into a parking lot.the dealer where we bought the car analyzed the fuel system, and ruled that out. He found a bad fuse related to the fuel pump, and claims at this time that it is probably an electrical issue. At this time, the exact cause remains unknown. This is the third time that we've had the same problem, though the previous two times the dealers claimed that it was a fuel system issue.
I left work to pick up my children 3 times in a short trip the car cut off, it seems as if you don't give gas the car will stall and quit. I have started trying to hold the brake and give gas to prevent from it cutting off at stop lights, the car will also cut off in motion if not given gas. I can't file a complaint everyday but not one day goes by that my car don't cut off
Purchased this car new in 2011. Vw fixed the fuel exhaust ports. Engine light came on again and dealer stated that the particulate filter and catalytic converter both needed to be replaced. Also warned that the fuel pump had serious issues. I had one year left to pay this car off, it had 90k miles on it and i had to turn it in.how can they get away with selling a brand new car for $28k to have it crap out with no repercussions like this?
High pitched whine, sudden stall at hwy speed. The fuel light and service engine now light came on. The vehicle would not run and required a tow to the dealership. I was notified it would be a $5000+ repair and the hpfp failed requiring the entire fuel system to be replaced.
Crank case is noton recall so it's not covered under warranty.the cost is 4200.00.at what point will it go on recall.without the repair the car is dead in the water.warranty company will not pay for anything that's on a technical service bulletin.also called vw verified is on the technical service bulletin.it's very dangerous as the car oil light comes on and runs rough andjust stops. July 72017bulletin 15-16-02 (v151602)
Always had electrical issues, always changing fuse for horn, horn "never" works! issues with ignition, difficult to turn off, not cannot turn on at all, key won't turn enough, contact volkswagen, advised out of warranty, no recall for issues i am having,vw does not stand behind their product-very expensive to fix, vw will do nothing,told me not a common issue (all they have to do is read through the complaints on here and find lots of people w/same issue(s) would not recommend vw to anyone!
This car stalls out as it slows down. It does not change to a lower gear in time when decelerating and stalls out.it will not stall out every time i slow down.i never know when it will stall.it's very random and i have stalled out in the middle of intersections and any situation slowing down.i brought this car back to the deal twice and they could not find anything wrong with it. I pleaded with them that the car is dangerous but they sent me packing. I am writing this because i do not want them to resell this car to someone, the car stalls out and they get injured.for four year, i have had to drive this car using either the manual shift, or put it into neutral whenslowing down. I am returning the car today. Please don't let them resell this car.also, sometimes the car will not shift into 6th gear. The driver side window will not stay up.i will roll it up and it will automatically room down like something is obstructing it.
I was operating the car on a highway when the vehicle experienced a sudden reduction in power and the dash displayed a flashing glow plug light and solid check engine warning lights.iimmediately pulled to the side of the road where the engine was shut off. The engine failed to restart and was towed to a volkswagen dealership.the service managertold me that the cause was a catastrophic failure of the (hpfp); it totally came apart and distributed metal throughout the fuel system. Injector pump (diesel), injectors, injector lines, primary fuel lines, and primary fuel pump.the car only has 54,000 miles on it.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact restarted the vehicle. The vehicle was taken to platinum volkswagen - sales (340 w old country rd, hicksville, ny 11801) where the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.
Never received the recall notice for leaky fuel lines by my local dealer. My car developed a leak and almost caused a crash as it shut down while driving down the road.i am furious as i now also learned there is fuel pump failures being investigated by your organization and the dealer doesn't want to replace it right now while they are doing the fuel lines? this car is 14 months old there is no reason whythis shouldn't all be replaced and warrantied for much longer i don't believe these cars are safe or dependable to drive and it's brand new! i think vw has done a horrible job and i don't want to ever buy a vw again.
The effected car was a diesel model 2011 volkswagen jetta tdi sedan with 48,074 miles on the odometer at the time of the incident.while traveling at approximately 40 mph in normal driving conditions, the vehicle experienced a sudden reduction in power and displayed a flashing glow plug light and solid check engine warning lights.the vehicle was immediately pulled to the side of the road where the engine was shut off.the engine failed to restart and was towed to a volkswagen dealership service department.the volkswagen dealer determined that a catastrophic failure of the vehicle's high pressure fuel pump (hpfp) had occurred.the dealer found that extensive damage to the entire fuel system had resulted from the failure, causing internal metal debris contamination that required substantial repairs.the total cost of repairs were reported by the dealership to equal $6,500.00.
Ignition switch key lock solenoid (n376) problem.hello, my wife's 2011 jetta has a malfunctioning ignition lock cylinder. Perhaps the ignition switch key lock solenoid (n376)?normally the key should be locked in the ignition while the car is in d(drive).however, there appears to be a malfunction in the n376 (or other) which does not engage the locking solenoid. This allows for the key to be pulled out while in d.she was able to turn the car off and pull the keys out of the car while the car was still in d(drive), got out of the car and the car rolled back and hit a porsche. Thankfully the car did not run over a child or other person.from brief research i see there have been multiple recalls on similar items, here is an article on one though not specifically on the 2011 jetta.
My vw has had problems since a week after i bought it. While going 1500 rpm's around 15-25 mph my car chugs and stalls. I have brought it to vw 4 times, and a personal mechanic. Each time vw said there was a either a computer issue and that they have fixed it or said there was no issue.they completely reset my cars computer back to factory settings due to them saying that my car learned my driving style. This didn't help. Years later i am still having this problem. I have almost gotten in a few car accidents because of the stalling/chugging problem. I have an infant and can't have my family car causing such problems.
Car shuddered and lost power to speed up while driving on the freeway. I had to exit as fast as possible.
I was driving on i91 north in springfield mass the engine runaway on me, car reached 100 mph for some time put car in neutral, the engine run at full speed until blowing up throwing a connecting rod through the block, finally i managed to pull the car on the brake down lane. I have just picked the car from a 30000 mile service oil change from fathers & sons vw in west springfield mass. Towed the car back to dealer, engine is complete loss needs to be replace. Very scary it almost got me in an accident traffic at the time was heavy i have no trust on the car anymore
38,875 miles - total collapse of the fuel line due to an internal failure of the tank fuel pump (hpfp). Vw dealer inspected and found metal in the fuel system.vw dealer tested the fuel in my tank and it showed clean diesel fuel with no contaminants.vw paid dealer to replaced fuel system components & cleaned tank, unit in tank & hard lines.adapted injectors,bleed fuel by stem and tested.i've retained records, communication, and sample of gas in tank at time of collapse.one problem after another with vehicle.
I have a 2011 vw jetta tdi (diesel). After leaving my car parked for about a week, it would not start. The battery was fine, so i had it towed to the dealer, and was told that condensate had build up in my intercooler and air intake lines and frozen. The suggested repair was to replace the intercooler, and associated parts, but i had them thaw and drain the lines and took my car home. I am concerned because if the condensate built up in the lines and got into my engine i can potentially throw a rod causing severe engine damage. I asked the dealer about this and they said while unlikely, it could potentially happen. I'd like to know the prevalence of this in the 2011 jetta tdi so i can make an informed decision about the future of my car.
Went to pass a vehicle and i felt a surge then a siren sound started coming from the right side of engine. Was told by dealership it was a vacuum issue and it was safe to drive.when i got to dealership they told me it was a blown turbo.wondering if this is tied to the incident i had with the high pressure fuel pump failing around 100k. Too many major catastrophic issues with this car.i've been quoted 15,000 for repairs on a car i'm still making payments on and only cost 28k to begin with.
Shortly after purchasing the vehicle new we experienced issues with the vehicle stuttering when driving and at times shutting off completely as if it stalled (the vehicle is an automatic with the dsg transmission). We took the vehicle to the vw dealership under warranty but the tech could not replicate the problem and sent us on our way and told us to comeback if it kept occurring.the problem persisted and we took the vehicle to the service department again and they said the problem could not be found and once again sent us away and told us to come back if the problem kept occurring. The vehicle is now stuttering and stalling much more often and the warranty has run out. I called the vw hq they told me to take the vehicle in and have the tech look at it which has cost me $112 in which they once again found nothing and recommended i let the car warm up prior to driving. It is currently summer and the low temperatures are around 70 and the highs are 85+. In addition this is a modern vehicle and had i know i was going to need to let it warm up i would not have purchased it. This isn?t the 50?s.my wife and i now feel the vehicle is unsafe to drive due to the fact it stalls out at unpredictable times causing a loss of power steering, power brakes. If vw does not fix this issue i will be trading it in due to their disregard for safety of my family.
My 2011 volkswagen jetta tdi started to sputter when accelerating, i brought it the dealer and they found shards of metal in the fuel system. Hpfp (high pressure fuel pump) had failed. The quote to fix was 6875.00 to fix a two year old car. Very un happy.
The contact's daughter owns a 2011 volkswagen jetta. The contact stated that the engine failed to turn over after multiple attempts to start the vehicle, without warning. The contact then called eastside volkswagen (28400 chardon rd, willoughby hills, oh 44092) where he was informed that he had to pay for a diagnostic test to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle stalled without warning while stopped at a stop sign. The contact moved the vehicle onto the road shoulder and restarted the vehicle. The failure recurred several times. The contact had previously taken the vehicle to steve white volkswagen (100 duvall drive greenville, south carolina, 29607, (864) 288-8300) to be diagnosed. The failure codes retrieved indicated failures with the camshaft positioning sensor and camshaft adjuster. The camshaft adjuster and camshaft sensor were replaced however, the failure persisted. The vehicle was taken back to the same dealer to be diagnosed. The contact was informed that the previous parts that were replaced, needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failures. The approximate failure mileage was 60,000. *ln*dtconsumer stated failure has recurred multiple times. *as
My car started shaking violently as i was driving.my check engine light came on along with my epc light.the car felt like it was going to breakdown on the interstate.i pulled over and turned the car off then turned it back on and it was fine.i drove a little ways down the road and the same thing happened, so i took it to a dealership and they stated l had a bad ignition coil with the codes 351,300,301,304,130.they replaced the part and almost exactly a year later 7/6/2015 i'm having the exact same problem.
The contact owns a 2011 volkswagen jetta. While driving at 50 mph, the vehicle suddenly lostpower and was unable to be driven. The glow plug light illuminated prior to the failure. The failure recurred several times. The vehicle was taken to a dealer several times and was repaired, but the failure recurred. The manufacturer was not notified of the issue. The vin was unavailable. The approximate failure mileage was 35,000.
While in car was driving for approximately 10 min at least and noticed car was smoking. Pulled into my driveway and popped the hood to check why it was smoking and noticed vehicle was under fire. Car was parked prior for about 2 hours.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle's horn and radio did not function, there was a burning odor, and the windows functioned independently. In addition, the vehicle felt as if it would lose power, the air bags were not functioning, and the exterior lights were malfunctioning. The epc and catalytic converter malfunction warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
The contact owns a 2011 volkswagen jetta. On multiple occasions, the vehicle would not immediately start. While driving, the vehicle would suddenly shut off without warning. On one occasion, after driving into a busy intersection, the vehicle suddenly shut off. The vehicle was taken to an independent mechanic who diagnosed that the crank sensor was faulty. The crank sensor was replaced, but the failures continued. The local dealer (white allen volkswagen, 648 springboro pike, dayton, oh) and the manufacturer were notified of the failures. The failure mileage was 65,000. The vin was invalid.
This jetta sportwagen tdi is one of the "diesel gate" vehicles that was supposedly fixed. However, post fix, the vehicle has been at the dealership for repairs more than it has been on the road for various emissions related issues revolving around the exhaust gas recirculation system and diesel particulate filter.vehicle is washed regularly, including scrubbing of the chaise pipe ends with heavy duty soot cleaning solution. Vehicle takes less than a week to collect enough soot on the tailpipe to cause transference to finger when whipped. This is an indication that an excessive amount of soot is not being properly recirculated by the exhaust gas recirculating system to be rebut in the diesel particulate filter. This also indicates that the "fix" for the cheating emissions system is not doing its job and vehicle is likely emitting particulate and nox at levels far above legal limits.
I was driving along and the power dropped to almost nothing. Before i could get to a safe stopping point, the engine died. I had it towed to the dealership. They diagnosed it with a failed high pressure fuel pump(hpfp). If it had been out of warranty, it would have cost $6000 to repair. If this would have happened in the middle of a 4 lane expressway, i don't know what would have happened.
Manual transmission tdi sportwagen.driving 30 mph in 4th gear. Flashing glow plug warning light went on.vehicle lost power and speed.attempted to downshift. Engine immediately shut off and rpm went immediately to 0.lost power steering and brakes.did not have enough speed to bring vehicle to curb.vehicle stopped at intersection and had to be towed.dealer diagnosed as hpfp failure.
This car has had multiple ignition coil problems causing a misfire and a rough rumbling engine. The ability to accelerate is greatly reduce leaving you vulnerable to car accidents in certain situations like pulling out at an intersection. This is the second incident within a year of ignition coils failing. Now at 42,000 miles it is not covered under warranty. The first incident was extremely troubling not being able to maintain a constant speed with a line of traffic behind me and no where to pull over. This is a severe safety issue and should be addressed by vw.
Car shuddered and lost power to accelerate. Epc light and check engine flash - same as last time.
When driving the low oil pressure light comes on and goes off 4 or 5 times then is perfectly fine the rest of the trip.it happens in cold and hot weather. When the low oil pressure light comes on, it's always when i let off the accelerator to come to a stop.once i start moving again, the light goes off.the correct oil/filter have been installed, vw dealership said it happens all the time and the oil pressure sensor was bad.i changed the sensor and it still does the same thing.while researching it on google, it appears a lot of people have this same issue, but no one has a solution.vw dealership has lied to me before so i don't trust them working on my car.
The car loses power, stalls then it dies. At times it speeds up, and stalls dies without warning. Loses all power, found recall in reference to this issue. Vin# matches series, matches date, and place where the car was made, except for the last few digits. Recall 11v19600, and vw will not replace harness to electrcial fuse and circuit breaker. I need to help to get this resolved. I have been battling the dealer and vw of america since 03/20/2015 until today 06/26/2015
Key gets stuck in ignition when turning off the engine.
2011 vw jetta tdi failed while driving on highway.as car slowed due to traffic, the coil (glow plug?) light came on. When car came to complete stop due to traffic, engine light came on and the car stopped and would not restart. There was no time for me to move to the side of the highway due to traffic congestion so i was stranded in the middle of the freeway. Waiting for ca highway patrol for help, traffic cleared and i was subsequently hit by a car moving at freeway speeds and sustained injuries (ribs, back and neck injuries, and concussion) online, there are numerous reports of other vw cars that experienced the exact same issue (coil/glow plug light, then engine failure).this happened to me on a freeway and the rear-end collision i was subjected to due to car failure could have been fatal.since this is happening to other vw cars, i believe this needs to be investigated to prevent fatalities.thank you!
Vehicle stalls intermittently since purchase, commonly when exiting a freeway to a stop or during rush hour(stop/go)traffic.before stalling, vehicle will jerk, rough idle, and delay acceleration.stalling may occur at a stop after high speed, however stalling has also occurred during driving after a high speed to low speed departure.when vehicle stalls during driving, both the wheel and brakes lock up commonly.it takes putting it in neutral while rolling and attempting to start several times before ignition kicks in.this has been dangerous as the only braking would be a gradual emergency brake pull and there is no additional steering, thankfully i have had straightaways the times it has happened, however i have been forced to go through red lights with my hazards on, laying on the horn.vw has attempted repair 5 times for same issue with no resolve.lights and codes come and go intermittently after stalling.one or both of the previous issues mentioned occurs on a daily basis as of the moment.the ftc, bbb, and attorney general for the state of michigan have all been made aware of the situation and the attorney general's office recommended i report it to you.
Driving this vw jetta tdi 2011 on the 605 freeway south in long beach when the yellow glow plug light started linking. Car lost power. Would not accelerate, i rolled out of the freeway to an exit. After this engine stopped. Car would not start anymore.i called vw care to start a claim because this car belongs to the diesel gate scandal. To my bad luck, i found out a few weeks after i bought this car, 12/17/2019, that they had many repairs made and also that the fuel pump will go bad and the repair cost thousands of dollars. The lady of vw care, (800)822-8987 told me that my warranty for the fuel pump expired at 174,620. She asked me whats the current mileage. That is 174,847. So she said my car is not covered any more.i still asked her to put in a claim. She gave me the following claim number:[xxx]. I just feel very suspicious after they hid so much information before during the scandal for my car to die exactly a few hundred miles after this warranty expires.there are thousands of these cars out there. Can someone investigate because why will my car die exactly a few miles after the warranty expire. Have they played with the computers to do another similar thing? i hope not.what i hope is that in good faith vw repairs my car at vw of garden grove here in california. That is where i made an appointment to take the car monday april 27, 2020.i have just had this car for 4 months. :(to look up my cars warranty under the diesel gate:https://www.vwdieselinfo.com/input my vin number: [xxx] notice that they add 48,000 miles to the last service fix made to the car. It was 126,618 miles. That adds to 174,618now the car is at 174,847you can also visit:http://vwcourtsettlement.com/information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Driving down the highway at about 55mph, started switching lanes and stepped on the gas to accelerate. The car sputtered and the engine vibrated. The car felt like i was going to stall driving in the high-speed lane. The yellow check engine light came on and epc light started flashing. Swerving back into the lower speed lane i couldn't even keep the car at 55mph. I had to pull over on the highway to see if i could make sense of it. After turning off the car and then back on, the lights went off and the car was fine. I took it too the mechanic and they said they couldn't find anything wrong after $85.00 diagnostic. The car ran fine for 2 days until the same exact thing happened while driving on the highway again. This occurred on and off intermittently about every 1-2 days for about 2 weeks.three trips to the mechanic within those 2 weeks and with each visit there was a computer connected to the car and a full systems diagnostic reported that there was nothing wrong with the car. It became dangerous for me to drive the car and even more so to drive it on the highway. After the second week the lights finally came on and stayed on and the problem was diagnosed as the engine misfiring in 2 of the cylinders. The mechanic changed with the ignition coil on 12/15.2014. The engine ran completely fine without any issues until last week, 3/19/2015. At 3 months and only 28,000 miles on the car the same problem started to reoccur while getting onto the highway and attempting to accelerate from 40-45mph. It started just as it did before intermittently and about 2 weeks later the engine and epc lights were on permanently again. After the mechanic confirmed that it was the same issue with the same component we changed the same part again. I am expecting to be changing it again in 3 more months, if i still have the car.
Driving vehicle on south bound i-5 going 60mph right outside of the tacoma dome in far left lane when vehicle suddenly started flashing engine light and engine died at the same time. I had multiple vehicles screeching to a stop right on i-5 and honking at me, almost hitting me, barely missing me.i almost died.no shoulder to get off on.engine light then went off.i sat in my car for several minutes crying, shaking and then tried starting car again. Car barely started, able to get off to the side of the road, but car was shaking and jumping to the side of the road.larson's volkswagen dealership is charging me $480 and says this happened due to "failure in ignition coil pack a"i almost died, why is there not a recall on this?
The contact owns a 2011 volkswagen jetta. The contact stated that when the ignition was turned to the on position, the check engine warning indicator illuminated continuously. The vehicle was taken to a dealer where it was diagnosed that the dpf filter failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000. The vin was unavailable.
I was on my way home after work approximately 6-7 pm doing 45 mph. I looked down to my instrument cluster to check my speed to make sure i wasn't speeding. Then i saw the glow plug light blinking multiple times then about less than 5-10 seconds later my engine cut out. I cost off into a harper college parking lot came to a stop. I tried to start the car 2-3 times, each time the engine was crackin over but wouldn't start it up. I called the tow truck company and had the vehicle towed to vw dealer in schaumburg, il ( fox valley vw)dealer said the high pressure fuel pump failed. Vwoa cover this under power train warranty 5/60k warranty. The dealer replace hpfp,lift pump, pump in gas tank,fuel lines to engine,coils etc... Repairs came to roughly $5300.00. Vwoa only give 12/12k miles warranty on the hpfp. This is a known problem on some vw with cjaa 2.0l turbo diesel engines and vwoa has not found the defect in the hpfp.vwoa should extend the hpfp to 100k miles due to deft in the hpfp since they haven't found the problem and corrected it.
Engine/car at low speeds begins shaking and revs lights flicker car will even shut off in the middle of drive huge safety concern! dealer and mechanics have not been able to figure the problem out. Replaced crankshaft and timing valves along with oil and fluids new and reset car computer. Still not fixed! researched on google and tons of other volkswagen owners are experiencing same issues.
Nhtsa campaign #11v196000my fuses blow, my driver window rolls down, but intermittently won't roll up.my engine cuts out for no reason,while in motion and stopped.happens when slowing down, exiting off the freeway and coming to a stop in town. My epc, check engine, and light sensors come on and off and different times.3 years ago i had my abs module replaced.but continue to have the same issues.looking online i found the recall above, but when i took it to the dealer i was told this isn't an open recall. This has been going on since 2014
While driving in a residential area, the jetta tdi engine light began flashing and the engine started lugging. According to the dealer, this is due to a known defect with the intercooler hose that traps condensation in the system. When the condensation freezes, the engine is deprived of air. According to the forum post below, this issue is very widespread and can sometimes cause engine damage from hydrolock. If the car is moving at high speeds when this happens, it can be dangerous.vw is charging customers who are out of warranty over $1,000 to fix a known design flaw. A recall should be issued to protect customers from this problem.forum describing the widespread nature of this issue;http://forums.vwvortex.com/showthread.php?5574701-tdi-intercooler-issue-design-flaw.
I had driven the car earlier that day (about 40 miles) with no problems. I got home at about 7:30pm and parked the car outside our house. At about 2am, i heard a beeping car horn. I looked outside and saw flames coming out of the front drivers side of our beautiful 2011 jetta sportwagen.i dialed 911, the car continued to burn until the fire dept arrived and put it out. The car is a total loss.i'm only happy it wasn't parked inside a garage where the fire would have destroyed our house as well. No work had been done on the car recently and no aftermarket options were installed. I have only one question - what could cause a completely cold car (not driven in over 6 hours) to suddenly burst into flame??thank you.
After driving for a while, the car acts as if its going to run out of gas. The car will start to jerk and idle very roughly in which a few times it has cut off on me, once trying to exit the highway. Had it checked out by certified vw dealer where the car was bought, and i was told it was a faulty n205 valve. Had the valve replaced and 2 days later the car is doing the exact same thing. Took it back and dealer once again said they fixed the problem by adjusting sensors, but still the same thing is happening.
The contact owns a 2011 volkswagen jetta. While driving at 65 mph, the vehicle stalled without warning. The contact merged to the right side of the road and restarted the vehicle. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the number two and three fuel injectors were faulty and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 105,000.
Drive home from work at about 1500 hrs, with no issues. Stopped at local supermarket, started engine with slight delay, left parking lot, car started to buck, drove maybe 1/2 mi started losing power, after going another 50 ft car engine died, pushed car to my driveway called dealership and had car towed to dealership. On 11/21/13 dealership informed me that hpfp had exploded sending metal shavings into engine, they asked me if i accidentally put gas and i responded with no. They stated that fuel may have been contaminated. Dealership is repairing car since it is still under warranty, said maybe 1 week in the shop. I was given a rental in the meantime.
The contact owns a 2011 volkswagen jetta. The contact stated the exhaust tip was extended beyond the original length of the factory-installed exhaust pipes. As a result, the exhaust pipes burned a child's legs on three different occasions. The vehicle was taken to the dealer on one occasion but the dealer did not repair the problem. The contact referenced nhtsa campaign id number: 11e036000 (engine and engine cooling: exhaust system) and called the dealer. The dealer repaired the exhaust pipe by capping the tips of the pipes per the recall. The manufacturer was notified. The vehicle was repaired. The failure mileage was 38,000.
Was driving and heard a clicking sound, shortly after my steering and brakes locked up, and then the entire car stalled. I was unable to restart the engine.had car towed into the vw dealership where they told me my fuel (diesel for jetta tdi) was contaminated causing the fuel pump to burst which lead to metal shards destroying the entire fuel system. However, i am 100% positive, and have receipts for proof, that the car had been filled up with diesel gas about 1 week prior to the incident and was running completely smoothly up until the sudden break down.
The car randomly stalls!!!this has happened several times and the dealer says nothing is wrong because there are no codes.this is so dangerous and i do not feel safe driving it.twice the car stalled when sitting at a stop light and once when i was driving on the city street.it will restart after i let it sit.it also stutters/jumps and de excellerates.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle would lose power and fail to accelerate before stalling sporadically and without warning.the vehicle was taken to the dealer for a diagnosis where the dealer advised that they could find nothing wrong with the vehicle. The vehicle was not repaired. The vin was not available. The failure mileage was unknown, but the current mileage was 18,800.
Was driving our 2011 jetta sportwagen tdi 25 mph and check engine light and engine heater light were flashing. Car went into safe mode with very little throttle control. Took to dealer and was told a catastrophic fuel system failure occurred and the entire fuel system needs to be replaced. Found other car owners online have had similar issues.it is being covered under warranty but if this is an on going problem should be addressed. This would be a huge expense over $6,000.00 if not under warranty.
This is an addendum to complaint odi# 10362604 and references 6 additional "glowplug" warning light odi complaints filed for the 2009 model year. (the 3 references in the original complaint were only for the 2010 model year.). This brings the total to 9 other volkswagen jetta sportwagen tdi incidents that are similar or identical to my own. Based on these multiple reports, there can be no question but that volkswagen has known about this hazardous and costly defect for at least 3 years.additional odi complaint numbers:10356900, 10355519, 10354353, 10315932, 10297692, 10295191.
Since the end of march, 2014, my 2011 jetta has completely shut off while in idle. Until recently it has shut off while in drive at low speeds, the vehicle begins bucking and having little hiccups, and then it just shuts off, sometimes able to get it to restart, other times it does not turn right back on. I have already had the fuel pump replaced, and the crank sensor, and have paid hundreds in testing thus far. I am extremely frustrated at this point. The car has been to 2 different dealerships, twice each, and the first time it went in anywhere was a local auto shop, but every time since it has gone to an authorized vw dealer. No one can seem to figure out what is going on with my car. This is a very scary safety issue that needs to be investigated, and reading other peoples complaints it seems i am not the only one who is having issues with their car shutting off.
Driving 55mph car began loosing power check engine and glow light indicator lights cam on immediately. Once arrived home we verified the car computer it returned that there was low pressure in fuel line and that the catalytic converter was failing. We had car towed to nearest dealership. After 4 days dealer stated fuel had traces of gasoline, this is not possible i have never put gas in my diesel car. I immediately began making phone calls and the fuel companies where fuel purchased for last 5 fuelings where requested. Last purchase from sheetz hagerstown i notified them what dealership was proposing the corporate office immediately contacted the dealership 'sharretts' and requested proof of their blame. Once i have made contact to sheetz and shell they inturn call dealership the dealer stated that there was metal shavings noted in addition to the fuelrail system failure.on third call today they were not sure it was covered and a fuel test was being sent out for official testing to determine the presence of gasoline contamination.after i threatened a lawyer they state will call corporate for direction and have rep review.vw has continuously lied to many owners that the diesel was contaminated when in fact it is not, this should not be allowed my car is only 1 year old purchased new with only 4 miles on it i have made all the scheduled maintenance checks and had 3 recalls fixed within 7 months of ownership. I demand an investigation and an extended warranty on these diesel motors this is not fair to the consumer.
New car manual transmission, car stalls out at low speeds on snow covered roads.rpm's 1400 - 2000 can stop problem if traction control is disabled.i have driven manuals for over 30 years and it is not operator error it is a problem with the traction control and computer system - it dies in traffic and requires the key to be turned all the way off and then back on to get the car started.taking the rpm's up to 2500 avoids the problem - but this will certainly wear out the clutch.dealer feels it is just a sensitive clutch - i now have 600 miles on the car and have to disable traction control to stop the stalling at start ups and low speed shifting.
I am having what i believe to be a serious, but intermittent, safety problem with my 2011 jetta sportwagon tdi. There is also what may be a related issue with the automatic transmission shifting at low speed.occasionally when i attempt to accelerate away from a stop sign/traffic light, the engine does not respond to throttle movement. When i take my foot off the brake and press on the gas pedal the car moves ahead under what i believe is idle power but as i try to accelerate, it is like the gas pedal is not connected to the engine. The engine is running but won't rev and move the car. I usually end up about a third of the way into the intersection with a car that is seemingly stalled (engine still running however). The car behind me then has to brake and if i happened to be trying to cut into moving traffic, i am now a target for the cross traffic.i reported this to selling dealer service department early in my ownership experience of this car and was told don't worry about it, that is normal, it's a transmission thing. Perhaps there is a link to the transmission and as i mentioned earlier, this is a problem area as well. When driving slowly, around 20-25 miles per hour, the transmission can't seem to decide what gear it should be in. It keeps bouncing back and forth between gears causing a very uncomfortable surging.the surging part i can work around by shifting to sport mode. This mode might also help the acceleration problem but i don't have good experience yet to confirm.
The contact owns a 2011 volkswagen jetta. While driving at an unknown speed, the coolant level decreased. The vehicle was taken to the dealer. The mechanic was unable to determine the cause of the failure, but filled the coolant. The manufacturer was made aware of the failure. The vin was unavailable. The approximate failure mileage was 87,000.
The contact owns a 2011 volkswagen jetta. The contact was driving approximately 30 mph, and crashed into the rear end bumper of the proceeding vehicle. Suddenly, flames emitted from the front hood area. The contact exited the vehicle which then engulfed into massive flames. There were no personal injuries. The fire department extinguished the fire and a police report was filed for the incident. The vehicle was completely destroyed and towed to a collision center. The manufacturer and insurance company planned to perform an investigation to determine the cause of failure. The failure mileage was unknown. The vin was unavailable.
I was in the drive thru of mc donalds then came a terrible rattle from under the car, 10 seconds later the car turned off.turned it back on and glow plug light was flashing parked the car immediately. Turned it back on and had little to no power then came to a halt, tried to turn it back on and would not start. Had it towed to vw there looking at it i'm waiting on a response. This is not supposed to happen this early. I always had it serviced at the dealer. On time. Help us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! from the other complaints my stress has hit a limit. If it costs 10k to fix. Then i could of bought a bmw or whatever. 24k + 10k = 34k i'm sad :(
Glow plug & check engine lights came on , engine died 30 seconds later. Would not restart, towed to dealer, diagnosed hpfp catastrophic failure, metal debris in fuel system. Whole fuel system replaced, tank through to injectors.no warning of fault condition with no time to pull off to side of road, left stuck in middle of highway.
During short drive home, the glow plug light started flashing, the car then went into limp mode. When i got home, 2 miles later, the car died and would not start. I hauled the car to the vw dealer and they said my hpfp failed. Vw is going to fix it under warranty, i produced the last 4 fuel fill ups showing no gas had been put in the car. This was a 2011 jetta tdi, manufacture date unknown, but car was purchased in january.
Volkswagen jetta sedan dsg tdi 2011.vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition.dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum rpm as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa.
My new 2011 vw jetta sportswagen decelerated suddenly while driving at 65 mph on the highway. The engine lost most of its power and the car could only go at about 30 mph.the car regained all its power after the engine was shut off.i consider this a critical safety issue with the car.
Our 2011 volkswagen jetta tdi developed an engine oil leak.when we took it to the dealer the service manager refused to let us drive it due to the possibility of an engine fire.per the service manger the oil leak was causing an atomization of the engine oil that could have reached heated parts of the engine or exhaust and caused an oil fire.
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins.from stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down beforeacceleration.entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral.these are intermittent problems at varying degrees of severity .
I purchased a 2011 vw jetta s sedan on 1/24/2011. At approximately 1000 miles, the car began making a whistling noise from under the dash nearly all the time. I brought the car in for service on 2/16/11 and after a few days, i was told the problem was isolated to the thermal expansion valve in the ac system. This was replaced and the problem was fixed. About 2 weeks later, the sound returned. I brought the car in again on 3/29/11 and again was contacted a couple of days later. The dealer service rep told me that the vw factory tech rep looked at the car and there is nothing wrong with it. His determination is that it is operating according to specification. I contacted vw of america and they confirmed this as the outcome and that if i remain unsatisfied i could call the better business bureau auto line for resolution, which i have also done. This isn't a safety issue, but certainly represents a design flaw that vw is not willing to rectify. The car whistles nearly constantly when the ac system is at operating pressure and temperature.additionally, the clearcoat sustained damage after less than 48 hours of exposure to bird droppings. The dealership stated there is nothing they can do and the warranty specifically excludes that damage from coverage.
18 days and 400 odometer miles after purchasing my 2011 jetta sportwagen tdi, the 'glowlight' warning light came on while driving. The following day, the 'glowlight' began to blink, then the 'catalytic' warning light also began blinking. Car was taken to dealership the same day. After (remote) diagnostic assistance from the manufacturer, dealer reported that the 'crank sensor' needed replacing. After 2 days, the dealer informed me that it was not the 'crank sensor' after all. Days later, a manufacturer's rep inspected the car at the dealership and determined that an onboard computer was the problem, and that one would arrive from germany in 10 to 14 days. Dealer later revised that time estimate to 35 days. If dealer's estimate is correct, my new car will have been in the shop forwell over 40 days. Note: u.s. Dept. Of transportation database shows at least 3 similar complaints for 2010 jetta tdi's. See odi id # 10359939, 10359434, 10353544. So why hasn't volkswagen corrected this known problem?
Traveling 30 mph. Battery light luminated and engine stalled. Pulled over and restarted engine and it started fine battery light turned off. Took it to the dealer and they replaced a relay. One week later driving on the freeway at 75mph engine stalled again in heavy traffic. Started right back. Drove another 10 miles and it shut off again. Started up and drove it right to the dealer. This is very dangerous. The check engine light is on now. The 2011 jetta was issued a recall, and that repair was done a month ago.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle stalled while making a turn with the clutch engaged. The vehicle stalled more than five times.the vehicle was taken to the dealer who could not duplicate the failure after performing a diagnostic test because there were no error codes. The manufacturer was not contacted. The failure mileage was 2,800.
November 2014 incidents: two incidents of failing to start. First incident: car failed to start once and started on second try. Second incident: car several times failed to start & engine made clanking noise. Had car towed to vw agency. Car started after unloaded from tow truck and agency found nothing wrong.december 2014 incident: car started, but after slowly driving to parking lot exit and before at full stop, at engine quit and would not restart. I put the car in neutral and backed down a slight grade to get car out of traffic; after coming to a stop the car started up.
2011 volkswagen jetta sportwagen tdi.consumer states that engine stalls.the consumer stated stalling occurred 18 days after taking possession of the vehicle.
Letter to administrator from regarding a problem with his 2011 volkswagen jetta sel.the consumer stated 13 days after purchasing the vehicle, the check engine light illuminated. The consumer took the vehicle back to the dealer, but the problem was not resolved. The consumer went to another vw who has been handling the problem ever since.the consumer stated he has been to the dealer four times in order to resolve the ongoing problem. The consumer requested that volkswagen write off the vehicle as a defective, unsafe vehicle; since the problem was in the fuel system (code po456) evap leak.
The contact owns a 2011 volkswagen jetta. While the vehicle was parked the contact was removing an item from the trunk when she was burned on the calf of her left leg by the muffler. The contact stated the muffler was extended outward too far causing her to come in contact with it. The contact had to go to the doctor for the burn.the manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 1,000.
2011 jetta sportwagen tdi: stock entertainment system (rcd 510) went dead. Heard a loud pop, touch screen went black, and all functionality was lot. I consider this a major safety issue in that the entertainment system also includes the hands free phone integration. This is a well known issue in the sportwagen community (see the following thread http://www.cargurus.com/cars/discussion-t36009_ds552583?sntemlid=181117531#msg390217) yet volkswagen refuses to stand by their product and acknowledge a faulty part. In essence, volkswagen is knowingly putting their customers at risk by selling cars with a faulty entertainment system which includes the hands free phone integration.
I purchased a 2011 vw jetta s sedan on 1/24/2011. At approximately 1000 miles, the car began making a whistling noise from under the dash nearly all the time. I brought the car in for service on 2/16/11 and after a few days, i was told the problem was isolated to the thermal expansion valve in the ac system. This was replaced and the problem was fixed. About 2 weeks later, the sound returned. I brought the car in again on 3/29/11 and again was contacted a couple of days later. The dealer service rep told me that the vw factory tech rep looked at the car and there is nothing wrong with it. His determination is that it is operating according to specification. I contacted vw of america and they confirmed this as the outcome and that if i remain unsatisfied i could call the better business bureau auto line for resolution, which i have also done. This isn't a safety issue, but certainly represents a design flaw that vw is not willing to rectify. The car whistles nearly constantly when the ac system is at operating pressure and temperature.additionally, the clearcoat sustained damage after less than 48 hours of exposure to bird droppings. The dealership stated there is nothing they can do and the warranty specifically excludes that damage from coverage.
While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. The radio would fade in and out and the when adjusting the sound on the radio loud cracking, popping and static should would come from the radio speakers.
This is a re-occurrence of thecomplaint 10425920 that was submitted by me on 17 september and is listed on this site. It has happened again. Symptomatically it is the same. While trying to gain access to the vehicle the key fob wouldn't open the doors. After gaining entry to the vehicle all locks are inoperative and the fuse is blown.the initial issue was worked on by my local vw dealer but due to the odd nature of the issue vw tech was consulted. The system fuse will only blow if i try to gain entry to the car with the key fobs. If a new fuse is installed and the sensors on the actual door handles are used the fuse will not blow. The dealer had the car for a week and vw was indecisive about what to do. Vw advised the dealership to jump out the fuse and return the vehicle to me (and they did!) until they could figure out the way ahead. I was asked to return the vehicle to the dealer a few weeks later and a complete replacement central locking control unit was installed.i am returning the car to the dealer for another attempt at solving the problem.i am quite sure that vw shouldn't be advising dealerships to jump out fuses and return vehicles to customers for use. Beyond the technical issue vw techlines behavior is alarming and it would be worth asking to see the dialog files for my issue. I will advise regarding the outcome of this next visit.
I was driving to my cabin and when i woke up the next day and started my car - my radio did not work, the care was stationary in driveway when i noticed this problem. I drove to the dealer, thinking it was a fuse or something easy to fix and they said the radio is broken and it be over $1500.00 to replace.i was a bit shocked - this radio is not fancy, standard stock radio.i started doing research in all the vw jetta forums and many people (thousands of people have had this issue or an electrical issue that caused the radio to break) the 2011 jetta radio is junk and it needs to be recalled.i'm not sure if this is another poor vw scam similar to the diesel mileage fraud?but several people in the forums are having the same issue.this need to be addressed by volkswagen and repaired at no cost to the owners.a radio should last more than 4 years! thank you!
The contact owns a 2011 volkswagen jetta. The contact stated that the radio stopped working, which caused the vehicle's bluetooth to stop working. The contact's city has a hands free law for safety. In the cold winter months, the radio and bluetooth failure prevented the contact from being able to get any update information. The contact changed the fuses, but that did not correct the failure. The failure mileage was unknown.updated 8/19/15 updated 9/30/12
While driving, radio/cd/hands free telephone died. Screen flickered and then went blank, no power to all these functions. Vw repair said this model of radio installed on this year vehicle was a common problem, and that the radio unit is dead and will need to be replaced ($668 plus tax for a replacement by dealer). Plus an install fee.an ungodly price for a replacement radio that is only 4 years old. There are numerous complaints and threads out which warrant a recall.i use the hands free constantly for work and not being able to will make me have to use the phone in an unsafe manner.safety is paramount. Update 9/15/15*cw
The contact owns a 2011 volkswagen jetta wagon. The contact stated that he was searching for information in the vehicles owners manual about the weight limit for the latch system used when installing a child seat. The contact was unable to find any information. The manufacturer was contacted and informed the contact of the weight limit and stated that due to legal reasons the information was not listed in the manual. The vin was not available.
Vehicle has no fuse diagram and lighter fuse repeatedly blows.unable to get help on leased vehicle without paying for service. I unfortunately cannot access simple fuses without having a diagram. I was put in harms way by accidentally removing brake light fuse. I am not able to find a diagram on the internet or vw website.
I have issues with the headlights. Every other month my headlight goes out. When i drove off the lot i had one headlight. This has been ongoing for almost 2 years. When ichange it the other side goes out. I know thats not normal. And then one day i had been running arrends and made a stop . I was wearing flip flops that day. Well when i went to turn around in my seat to get what was being handed to mefrom my girlfriend i burned my three little toes ! !!! i immieately went under the steering wheel <dash> and seen it was a pipe not covered.i have had many cars and i have never felt any thing so hot under a dash.i had three blisters.each toe had a tiny blister.thats when i seen all the rust everywher or anywhere there is metalis covered with rust.there was a recall onthe rear end .i noticed after i took it in that the tires diidnt look even in the back.driver side tire bows inward on the top side and the other side doesnt. The air bag light well thats always on . .and when i checked the air filter it smelled like it was in an electrical fire .my horn sounds defective.barely hear it. And the windsheild wiper has aloud noise when operating.
I was driving and i tried to honk my horn because a tractor trailer was merging in my lane. My horn would not sound and i had encountered this problem before and then later that evening it started to drizzle and my windshield wipers were not working.
Purchased 2011 vw jetta car recently for my daughter. It drove ok for a short while but then lost power while driving. First the radio turned off, then several lights turned on on the dash and the steering became hard. Finally the car turned off.i managed to pull off the freeway. After this, it would not start. We tested the battery but it was not the problem. Replaced the alternator but that also did not work. Now i am reading about many other complaints on this same model by other owners. I respectfully request that this be investigated as a recall since there are too many complaints about electrical problems that should not be ignored. Here is the website: https://www.carcomplaints.com/volkswagen/jetta/2011/electrical/electrical_system.shtml
I bot w/ only 40,000 miles approx.i drive alot. Its about 70,000 now. One tire sensor is out and the person at frirestone said theyll go out again and its hard to know which tire it is.the ele trical is a mess.i finally took it to my mechanic.it is defnitely electrical.this car is not a good value as everything breaks on it and i dont speed and add additives and b\'baby" it. I'm 62. It has to last.but it is not.i see theres recalls for it concerning eleectrical, yet the dealer says no never ha da recall.the night half my lights went out was after thanksgiving as i was traveling the grapevine in cal.i was lucky not to be in an accident
Passenger airbag light randomly came on because of some sort wiring issue. Headlight bulbs constantly short out. I've had to change atleast 10 bulbs in less than a year. Headlights go out and tailights...these are 2 seperate issues. But if you google it, they are both common issues.it's been an issue on my car for years, but i didn't realize i could report it.
Headlights, brake lights, turn signals and license plate lights all went out at the same time while driving at night with a toddler in the car.numerous warnings flashed on the car.tracked down the problem to a melted fuse connection on the fuse plate in the engine compartment, next to the battery.the fuse (f16) was also melted.i replaced the fuse and everything is now working, but since the plate is still melted, i'm concerned the issue will reoccur.i called vw and apparently there is a service action (97am) to fix this exact issue for jetta sedans and gtis but not jetta sportwagens. Since i'm having the same issue, i believe that this service action should be extended to 2011 jetta sportwagens as well.
Premature low beam headlight bulb failure. The low beam h7 bulbs fail after just 2 to 3 months of use. I have used oem bulbs, sylvania bulbs of every level, and the bulbs still fail after a short time. Doing a quick online search will show many people have this same problem with even newer (same body style) jettas.
The contact owns a 2011 volkswagen jetta. While driving various speeds or while parked, the horn failed to operate when pressed. Also, the headlights inadvertently failed to illuminate without warning. Leith volkswagen of raleigh (4005 capital hills drive raleigh, nc 27616, (833) 827-4410) was contacted, but the vehicle was not diagnosed or repaired due to the diagnostic fees. The manufacturer was not made aware of the failure because the customer service number was busy. The approximate failure mileage was 60,000.
My vw jetta blows white smoke on start up.it fills my garage with white smoke.
Since 2012 i have had to replace all exterior lights including break and tail lights.my head lights have been replaced at least at 8 times over the past two years or so.vw claims there is nothing wrong and its my fault because i am not replacing them with their brand and buying them elsewhere.
My lights failed abruptly. When driving my car pulls to the right.
My horn and front right parking light both stopped working at the same time.i noticed there is a recall for the same make/model/year as my car, but my vin is not included.i will need to have this repaired and pay for it, however, i do hope vw and nhtsa sees this is a problem and expand the recall to include more models.
Turned my vehicle on and heard the radio pop and has been useless ever since. The radio in this vehicle controls everything. I have talked to vwoa and several other vw repair shops and they have told me this is not their problem and i must pay for diagnostics and repair myself. I am very displeased with the quality of parts and service in this vehicle. Also the way everyone seems to know what the problem is but lies about it really gets on my nerves. Its not right that a multi billion dollar company can continue to do this to people legally. I hope that there are good people at your organization that can make this right. I have found so many different websites, blogs , forums. And disappointed people that have this same problem. I have included just a few of the ones i have found with hundreds of thousands of complaints of the same issue. Thank you for taking the time to listen. Http://www.arfc.org/complaints/2010/volkswagen/jetta/electrical_system/problem.aspxhttp://www.cargurus.com/cars/discussion-t36009_ds552583http://www.consumeraffairs.com/automotive/vw_jetta.htmlhttp://www.carsurvey.org/reviews/volkswagen/jetta/r51763/comments/page-23/http://forums.edmunds.com/discussion/6721/volkswagen/jetta/vw-jetta-electrical-problems/p9http://www.carcomplaints.com/volkswagen/jetta/2011/accessories-interior/radio_stopped_working.shtmlhttp://www.motortrend.com/cars/2011/volkswagen/jetta/recalls/http://forums.fourtitude.com/showthread.php?5801721-rcd-510-just-stopped-workinghttp://www.truedelta.com/volkswagen-jetta/problems-280http://jettajunkie.com/vw-jetta/showthread.php?45226-help-radio-and-cig-outlets-stopped-working-2011-tdihttp://volkswagenownersclub.com/vw/showthread.php/23920-2009-jetta-sw-problems-in-radio-circuit-%28fuse-8%29.
The warning light came on upon starting the vehicle indicating that a headlight, side light, brake light, and rear light were out.i inspected the vehicle and all lights were working.the indicater however kept coming on.upon taking into the shop to check on the repair i was informed that this is due to a defective fuse box in the vehicle which gets "hot" and shorts the box out.vw is aware of this problem but not enough people have complained to warrant a recall.when i advised that this may result in a possible fire or shorting out of the system - mayble causing a stall i was told "it could happen.".the fuse box was replaced which cost $785.27.fortunately, this box is still under warranty of the repair because i am having the problem again for a second time.
My cars low beam headlights unexpectedly stopped working after bringing it into the west broad volkswagen of richmond, va for a safety recall.i thought there may have been a chance that they both burned out simultaneously and had the light bulbs changed, but still no luck.i also purchased a new light switch for my dash and it still does not work.i am a college student and do not have a lot of money to spend on blind diagnoses.my daytime running lights work and my high beams, just not my low beams.i have done research online and have found that this is an issue with many volkswagen jetta drivers from their standard models, through se-sel, and up into the tdi trims.i believe there should be a recall on this, because it is unsafe for me to drive during dusk and if i ever need to drive at night i am forced to use my high beams.
My external light malfunction indicator went on. I stopped and saw that the left running light and the right low beam light were out. I turned the car back on 2 hours later the indicator was off and all the lights were working. Today i got the warning again and it cycled through to show multiple external lights needing replacement. It appears this is the melted fuse box issue.i see there has been a recall on some vws. Is the 2011 jetta tdi recalled for this?
Right side headlight stopped working. I took it to an independent mechanic who changed the light bulb. One day later, the right side headlight stopped working again.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at night, the front driver and passenger side exterior head lights and the rear driver side tail light became inoperable as the lights out error message displayed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
I purchased a used 2011 volkswagen jetta in july 2012 with approximately 20,000 miles. 6 months later i noticed that one of the front headlights was out. I looked up the replacement bulb and purchased a h7 halogen bulb for approximately $25. A few more months down the road the other headlight went out, again, i purchased the replacement bulb at price point of $25. Since then i have replaced each headlight at least two more times. With that said, i am now coming to the conclusion that there has to be an electrical problem with the jettas headlights. I've noticed other jetta's on the road with headlights out as well. In most cars lights last at least year or more. I recall in a previous vehicle i replacement the lights once and that was after 3 maybe 4 years, and these were all day running lights. The cost to take the car to the dealership would be $149 and that is just to look at the car. That would be unfair for me to pay $149 every time the light goes out because of an electrical issue i have no control over.
Random exterior lights were non-functional with multiple dashboard notification errors.took vehicle in for service and was told that a bad fuse had shorted out and melted the fuse box causing the problem.fuse box must be replaced due to overheating of bad fuse.repair place said this is a known problem with volkswagen and certain models had already been issued a recall.
I have owned a 2011 jetta since it was released and this vehicle has had to hvae the headlights replaced multiple times over the last several months no matter what side or brand of bulb and there is no indication as to why.
The contact owns a 2011 volkswagen jetta. While driving approximately 50 mph, the headlights and brake lights failed to illuminate. The vehicle was towed to the contact's residence. The contact diagnosed that a fuse melted and damaged the fuse box. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 13v569000 (electrical system, exterior lighting). The manufacturer was not notified of the failure. The approximate failure mileage was 65,000.
I was on route 95 in florida driving at night and a car had cut in front of me i honk my horn and then both of my headlights blew. I had toput flashers on and get off next exit to find a auto parts store where they change both headlight bulbs.i then checked for recalls on my car found out that the horn was faulty and that it could cause electronic malfunction and shut engine off.headlights are working now but my horn does not work.contactedvw about recall and they said that since i had high mileage. That i had no warranty on the vehicle andthat i would be responsible for the repairs.
Both low beam lights went out at the same time.checked all fuses none burnt.changed the bulbs still out.
I was having trouble with various light bulbs going out.it turned out to be a fuse that had melted the fuse plate.i am lucky that it had not started a fire.my dealer replaced the fuse plate at a cost of 372 which vw is refusing to reimburse me for.i know other vw models have had the exact same problem and have been recalled.this is a serious safety issue and should be recalled as soon as possible.loosing your headlights at night or a vehicle fire are serious safety issues.
All fine in the morning, parked in a paved lot at work. Leaving in the afternoon instrument cluster told me a light was out. By the time i was leaving the parking lot the following were not working: left: font side, rear turn.right: headlight, daytime running light, front turn, rear tail.license plate lights.a friend is an ase master tech. This is what he found:"so to follow up on this.if you lookat the fuse it appears to be ''cooked'' on one side.this would indicate heat on only one side of the fuse.i think we can agree this is not a fuse issue, but a wiring or supply issue.with the knowledge that when you try and run to many amps through too small a wire it creates excess heat i would venture that vw put too small a wire on one side of fuse 16.the fuse block is in the engine compartment in fr of the brake booster.the 16 fuse is towards the back of the block and the burnt side was towards the passenger side of the car.i am not sure how worried i would get about this, but simply put a few 30amp fuses in the glove box. Ya there is an issue there, but the first one lasted 39k."i have the fuse.at least one other person has had a similar issue:http://forums.tdiclub.com/showthread.php?t=355338&page=3.
When the car is parked the interior and exterior lights come on until you go crank the car.the dealer completed a diagnostic test and he said everything checked out ok....this is not normal and my concern would be will it eventually affect the battery.
This complaint is for the 2011 vw jetta sportwagon tdi .there is a manufacture defect that caused the fuse box under the hood to melt.this caused most of the lights on the exterior to fail, which included the headlights, taillights, brake-lights, ect. There were recalls on similar models, but not this specific car.there needs to be a recall on this car to prevent potential injuries.
Driver side of my jetta lighting went off , i went online to see what can be wrong with it and i see many people having the same problem,thats unsafe,should be recalled,its not a fuse or light bulbs ,so its the wire in,i think this is no safe to be driving and should be check , like i say its many people having the same problem,thanks
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle's horn and radio did not function, there was a burning odor, and the windows functioned independently. In addition, the vehicle felt as if it would lose power, the air bags were not functioning, and the exterior lights were malfunctioning. The epc and catalytic converter malfunction warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
The contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving 70 mph, the passenger's side headlights failed without warning. The vehicle was taken to an independent mechanic where the technician diagnosed that the fuse box was overheating and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The vin was not available. The failure mileage was 60,000 and the current mileage was 60,100.
All of a sudden, i would turn on my car and most of the exterior lights would not work, including headlights, high beams, brake lights, blinkers, and daytime running lights. It was dangerous to suddenly drive without lights when it was nighttime or changing lanes without working blinkers to alert other drivers. I took the car in to get it checked out and apparently this is a common issue in recent vw cars, that the fuse box is melting the fuses. I read more about it online and some people described problems with other key processes failing like power steering. I can't believe vw hasn't made a recall on this because it happens to so many of their cars and requires an expensive part replacement. Also this problem seems to happen to others in the 10000 miles beyond the warranty of a car in 36000 miles. That is being unfair and dishonest to customers.
While driving the 2011 vw jetta on 1/5/14 during rain showers i switched the wipers on (which i had previously used aprox 5 mins before) & nothing happened, then i realized that the turn signals were also not working including the hazard flashers..upon reaching my home at reduced speeds in order to safely make it home i attempted to make the needed repair to resolve the issue, thinking the issue was a blown fuse, but after further investigation no blown fuses are present & at the current time vw service dept. Denies that any part of the electrical system is faulty & although the problem is still currently not fixed.along with other electrical functions such as the power windows & door locks not functioning due to this electrical malfunction the vehicle will not crank & start using the ignition switch.i feel this problem is a safety issue that vw needs to address & offer a recall before such a malfunction results in a fatal incident due to not being able to clearly see the roadway during rainy conditions.
Exterior lights kept going out - first the front left low beam and then the high beam, then the right side front lights, then rear brake lights - right, then left.problem diagnosed as a fuse plate - "found 30amp fuse that controls lights that are out is melted and blown"know this was part of a recall for other vin #s for the 2011 jetta but believe the part was flawed/had a defect and vw won't stand behind their product.
The contact owns a 2011 volkswagen jetta. While driving approximately 70 mph, the bulb failure warning indicator illuminated sporadically indicating that the external lights were failing. The vehicle was taken to the dealer. The technician diagnosed that the fuse panel had thermally overheated, melted, and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
The low beams on driver and passenger side have failed 12 times and required me buying new h7 bulbs.they have on 3 occasions went out simultaneously while driving at night on the highway.the rear tail light also randomly turns off, requiring opening and shutting the trunk to get it to come back on or shutting off the car and restarting it to get the taillight back on.this has been occurring since 30k miles, my vehicle now has 135k.
Low-beam headlights go dark within a year at best. I have replaced headlight bulbs at least 6 times since i've owned it. I recently replaced one bulb and the next day it was out.upon inspection, the bulb does not appear to be 'burned-out'. Other lights function, including the low-beam on the other side of the car.
The contact owns a 2011 volkswagen jetta. The contact stated that while her son was driving at various speeds, the vehicle headlights failed to illuminate and the horn became inoperable. The vehicle was taken to heritage subaru owings mills, 9808 reisterstown rd, owings mills, md 21117, (888)553-0026 to be diagnosed. The contact was informed that the headlamp wiring harness needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle then was taken to an independent mechanic to be diagnosed. The contact was informed that the clocks spring needed to be replaced. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2011 volkswagen jetta. While driving approximately 35 mph, the low beam headlights suddenly shut off and failed to illuminate again. The vehicle was taken to an independent mechanic who replaced the light bulbs in order to remedy the failure. In addition, while driving at an unknown speed during inclement weather, the windshield wipers failed to activate. The dealer stated that the bcm module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 45,000.
High pressure fuel pump failure confirmed by vw dealer.was driving 35 mph when car began to lose power, engine malfunction light (yellow coils) lit up and car lost all power.malfunction light went off and alternator and catalytic converter lights came on.car could not be restarted and was taken directly to dealer on flatbed.repairs are underway.
Went to pass a vehicle and i felt a surge then a siren sound started coming from the right side of engine. Was told by dealership it was a vacuum issue and it was safe to drive.when i got to dealership they told me it was a blown turbo.wondering if this is tied to the incident i had with the high pressure fuel pump failing around 100k. Too many major catastrophic issues with this car.i've been quoted 15,000 for repairs on a car i'm still making payments on and only cost 28k to begin with.
While driving my 2011 volkswagen jetta tdi sportwagon on interstate 94 in michigan i observed white smoke coming off my vehicle engine.there was no warning light.due to the heavy smoke and diesel fumes i pulled the vehicle to safe location and sought service.the vehicle developed a heavy leak in one of the fuel injection lines on top of the engine block.the vehicle was covered with diesel fuel from front to the rear of the vehicle.the vehicle was repaired by volkswagen.
While driving i suddenly lost all power to the engine of my 2011 jetta tdi. Under warranty i had my cartowed to the vw dealership. I was told the entire fuel system was destroyed by the high pressure fuel pump, and it was possibly be due to the diesel i used, being dirty or otherwise contaminated. I had all my receipts for diesel fill-ups from the same station, and it was listed on the vw.com website as a location for diesel. The tank was supposedly emptied and filteredduring the repair and i was not informed of contamination. On reading further i note that many tdi owners have had the same problem with no acknowledgement from vw that this is a fuel pump problem, not a customer misuse of diesel fuel.this is a potentially dangerous situation. I was starting out from a red light and was able to steer the car to the right lane and then the shoulder. The danger on a busy roadway could be lethal. Read edmonds.com and other jetta owner blogs and note the exact same incidents occurring. With the exploding interest in diesel cars for fuel economy, this situation needs evaluation.
2011 vw jetta tdi with 1445 total miles on the vehicle suddenly lost all power with glow plug light on the dash blinking.car would not start again, was not drivable and had to be towed into the dealer for repairs.the diagnosis is the fuel pump destroyed itself and sent debris through the fuel pumps, fuel injectors, fuel lines and filter.vehicle has not been repaired and there is no estimate of when the vehicle will be repaired.
2011 jetta tdi diesel - second occurrence of engine stall due to high pressure fuel pump (hpfp) failure while driving at 40 plus miles per hour.car stalled and would not restart and had to be towed to dealer.this is the second time that this car has been towed due to a defective design which results in the high pressure pump failing sending debris throughout the system.nhtsa says in concluding statements dated 12/21/12 that (nhtsa recall no. 11v-490) 'the action taken by volkswagen is sufficient to resolve the issues raised by this investigation.i can assure you that the defect remains and is potentially a serious safety issues as the car suddenly stalls while in motion.as this is the second replacement of the fuel system the defect remains a problem and the consumer is exposed to not only safety issues but high costs in repair at $10,000+ if the car is not under warranty.the trend is continuing with 2012 tdis as well.please force vw to address this issue as i now have an unsafe car.
Car engine stopped suddenly while driving. Drifted to side of road; car would not restart. Had to pay $250 for tow to dealer. Service person called to say there was metal in my fuel system/tank, but they didn't know what was wrong. He also accused me of putting the wrong gas in my car. I informed service person that it took 5 seconds on the internet to learn about the nhtsa investigation into the many high pressure fuel system failures that cause engine to stop running. Interestingly, he called back 2 hours later and acknowledged that fuel system and powertrain and other stuff need to be replaced. This is an unsafe car. I could have been going 65 on the freeway with a small child or other people in the car, all of whom could have been seriously injured when car suddenly looses all power and momentum.many online complaint reports are for second failures, after repair. I do not trust the service dept. Of any volkswagen dealer and have no confidence that the problem is eliminated. I am afraid to drive the car.
The high pressure fuel system failed in our car when we were on a one lane highway. 'engine control malfunction' light started flashing and suddenly our car was stalled. When we looked in the manual it said to get the car to a vw dealership asap. We had to hold up traffic until the car was finally towed. Not only that, we were on vacation in the different city and this happened during the weekend when the service centers are closed. After a painful 2 days we just found out that out high pressure fuel system has broken again. It was last replaced in april 2013 and it was exactly the same situation. This is a really big structural damage and happened with no fault on our side. The last one cost up to $10k, which vw covered due to warranty. However, it is also a safety hazard since we could have easily gotten into an accident. After having gone through this twice, we no longer feel safe driving the tdi and strongly feel that the car should be recalled.
I was doing my 20k service (diesel fuel filter). When i opened the fuel filter housing i found metal shavings in, and on top of the fuel filter cartridge. I had the car towed right to a vw dealership knowing that there is a major issue, and ongoing investigation with the nhtsa on hpfp failures. Vw agreed that they saw metal in the fuel and on the filter, and proceeded to tell me that this was "not abnormal". That every tdi car they service has metal bits in the filter. I am a ase master tech in a high volume local repair shop that deals in a very high volume of diesel repair service. Metal in fuel is not normal. There is only one place for the metal to come from, and that is the hpfp. Vw put a new filter in the car and sent me on my way. I guess i have to wait for the car to stop dead in traffic and not restart to do anything about it.
Drive home from work at about 1500 hrs, with no issues. Stopped at local supermarket, started engine with slight delay, left parking lot, car started to buck, drove maybe 1/2 mi started losing power, after going another 50 ft car engine died, pushed car to my driveway called dealership and had car towed to dealership. On 11/21/13 dealership informed me that hpfp had exploded sending metal shavings into engine, they asked me if i accidentally put gas and i responded with no. They stated that fuel may have been contaminated. Dealership is repairing car since it is still under warranty, said maybe 1 week in the shop. I was given a rental in the meantime.
I was passing a semi and needed to accelerate to get out of the way of car to my rear...depressed the accelerator and no response. Two days later experienced similar event at low speed (30 mph).
Repeated stalling, rough running and loss of power on 2011 vw jetta sportwagon tdi w/dsg auto transmission.most fuel purchased from same bp location.always confirm diesel before fueling.problem across multiple fuelings.receipts for all fuel purchases with mileage recorded.
Jetta tdi high-pressure fuel pump & fuel line blow-out; stalling of engine.
We purchased a 2011 volkswagen jetta tdi that broke down with only 3081 miles. No warning lights came on; it just stalled out in the middle of the roadway (without warning) and wouldn't start back up. It could have caused a severe accident! we paid an additional three thousand dollars when we purchased the car for the extended warranty (bumper to bumper), but the repair isn't covered (or the tow bill). We unknowingly purchased fuel that had water in it and the volkswagen dealer will not pay for anything. They have to replace the entire fuel system! the repair will cost over $6,000.00 and volkswagen's corporate office is unwilling to help even though volkswagen failed to put a simple sensor in the fuel filter system to indicate that water was is in the fuel. Every other major diesel engine manufacturer in the world has a light in the dash that indicates water is in the fuel so that you can simply drain the water out before it causes the vehicle to suddenly stop running and excessive damage the engine. Volkswagen chose to use a high pressure common rail diesel fuel system similar to what their competitors have; this fuel system is very sensitive and is easily damaged by water. Volkswagen overlooked the obvious and failed to put any type of water in fuel warning device on their vehicles even though the rest of the world has been using them for years and even decades. Ford, gm, chevrolet, dodge, and mercedes all have water in fuel warning lights (one even has a bell that chimes five times to warn the driver that water is in the fuel. Volkswagen didn't bother putting any type of protection on their extremely sensitive fuel system. Also, volkswagen says there is no way to keep it from happening again! with a single repair at over 20% of the purchase price of the vehicle, we are playing russian roulette each time we fill up with fuel. Are we supposed to change the fuel filter each time we fuel up? this dangerous flaw has been reported by others, but vw doesn't care!
The contact owns a 2011 volkswagen jetta. The contact stated that while attempting to park, the vehicle stalled without warning. The failure was recurring but the vehicle was able to be restarted after several minutes. The check engine and glow plug warning light would also illuminate after the failure had occurred. The vehicle was taken to an authorized dealer, who diagnosed that the fuel system needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 45000.
Shortly after purchasing the vehicle new we experienced issues with the vehicle stuttering when driving and at times shutting off completely as if it stalled (the vehicle is an automatic with the dsg transmission). We took the vehicle to the vw dealership under warranty but the tech could not replicate the problem and sent us on our way and told us to comeback if it kept occurring.the problem persisted and we took the vehicle to the service department again and they said the problem could not be found and once again sent us away and told us to come back if the problem kept occurring. The vehicle is now stuttering and stalling much more often and the warranty has run out. I called the vw hq they told me to take the vehicle in and have the tech look at it which has cost me $112 in which they once again found nothing and recommended i let the car warm up prior to driving. It is currently summer and the low temperatures are around 70 and the highs are 85+. In addition this is a modern vehicle and had i know i was going to need to let it warm up i would not have purchased it. This isn?t the 50?s.my wife and i now feel the vehicle is unsafe to drive due to the fact it stalls out at unpredictable times causing a loss of power steering, power brakes. If vw does not fix this issue i will be trading it in due to their disregard for safety of my family.
Vehicle lost power above 1000 rpm while driving on freeway. After coasting to a safe location, found engine compartment soaked with fuel. Vehicle had left a trail of fuel behind it.vehicle was repaired by dealer: fuel line from the common rail to injector #2 was replaced.
While driving the engine light came on and the car lost power. We were on a rural road so we could pull to the side of the road safely, if this had happened on a freeway we could have been in danger of being rear ended. Once stopped the care would not restart. Had to be towed to vw dealer.the high pressure fuel pump had failed.
While driving in traffic the vehicle lost power. Before it could be pulled off the road to safety, the engine died completely. The passengers had to get out of the car and push it across the road and into a parking lot. The cause of the incident was a catastrophic failure of the high pressure fuel pump. Proper maintenance and fueling of the vehicle had been rigorously followed on this vehicle. The owner is a mechanical engineer and diesel engine enthusiast.
Driving 55mph car began loosing power check engine and glow light indicator lights cam on immediately. Once arrived home we verified the car computer it returned that there was low pressure in fuel line and that the catalytic converter was failing. We had car towed to nearest dealership. After 4 days dealer stated fuel had traces of gasoline, this is not possible i have never put gas in my diesel car. I immediately began making phone calls and the fuel companies where fuel purchased for last 5 fuelings where requested. Last purchase from sheetz hagerstown i notified them what dealership was proposing the corporate office immediately contacted the dealership 'sharretts' and requested proof of their blame. Once i have made contact to sheetz and shell they inturn call dealership the dealer stated that there was metal shavings noted in addition to the fuelrail system failure.on third call today they were not sure it was covered and a fuel test was being sent out for official testing to determine the presence of gasoline contamination.after i threatened a lawyer they state will call corporate for direction and have rep review.vw has continuously lied to many owners that the diesel was contaminated when in fact it is not, this should not be allowed my car is only 1 year old purchased new with only 4 miles on it i have made all the scheduled maintenance checks and had 3 recalls fixed within 7 months of ownership. I demand an investigation and an extended warranty on these diesel motors this is not fair to the consumer.
While driving on 95 north through phila my 2011 jetta tdi began to lose power. I could not accelerate and the vehicle eventually came to a stop. It would not restart. The vehicle was towed to the dealer and after evaluation i was told it was the high pressure fuel pump that failed. This was going to be an extensive repair but vw was going to pay for the repair. The vehicle will be in the shop for approx. 4 to 5 days they say. There was approx 72,200 miles at the time of the failure.
2011 vw jetta tdi began to feel sluggish around 7,200 miles. At 8240 going 35 mph car died and would not start. Told entire fuel system needs replaced.
Glow plug & check engine lights came on , engine died 30 seconds later. Would not restart, towed to dealer, diagnosed hpfp catastrophic failure, metal debris in fuel system. Whole fuel system replaced, tank through to injectors.no warning of fault condition with no time to pull off to side of road, left stuck in middle of highway.
Brought to dealer to diagnose service engine light, code p191, and once p087. I get diesel at the same station whenever possible. These errors started occurring shortly after getting a full tank of diesel at a different station. Dealer concluded that high pressure fuel pump failure was imminent. Engine stalled on the way home and failed to restart. Fuel system was replaced. Car again works satisfactorily. How much life (miles) can i expect this time around? are there any proven preventive measures?
The high pressure fuel system failed in our car when we were on a busy city street. 'engine control malfunction' light started flashing and suddenly our car was stalled. When we looked in the manual it said to get the car to a vw dealership asap. We had to hold up traffic until the car was finally towed. Not only that, this happened during late night around 10 pm and all the service centers were closed. After a painful 2 days we just found out that out high pressure fuel system had to be replaced. This is abig structural damage with the car and i no longer feel safe owning or driving it.
Filled up with 13.455 gallons of #2 ulsd diesel on 01/25/12 with 11,363 miles on the vehicle. Prior to filling the vehicle had less than a 1/4 tank of diesel. On 02/05/12 was traveling in vehicle at approximately 45 mph and started to hear pinging noises from the engine bay. Slowed to a stop where the engine died and refused to start. The vehicle had 11,721 miles on it, 358 miles (90% which were highway miles) since the previous fueling. Vehicle was towed to local vw dealer where i was told the tank was dry and hpfp had failed as a result. Contested the fact that the tank was dry given the fact the vehicle had slightly less than 1/4 tank prior to the failure and that it was impossible that it had run dry given the fact that the tank had been filled to the top at the prior filling and that i had not driven enough distance to have used up the fuel. Vw tech confirmed that the gas gauge was operational and correct. Vw dealer replaced hpfp under warranty but would not listen to me with regards to running the tank dry.
I was operating the car on a highway when the car lost all power in traffic.i was lucky that i was able to get to the side of the road without a serious incident occurring.i was a bit shaken as the car just totally failed in traffic.the cause according to the dealer is catastrophic failure of the injector pump (diesel).dealer informed me that the injector pump, injectors, injector lines, primary fuel lines, primary fuel pump, and the fuel tank all had to be replaced because the injector pump totally came apart and distributed metal throughout the fuel system.this car has less than 21k on it.dealer admitted that the injector pumps are of questionable quality and there is a history of failure due to inferior parts in the pumps.dealer said that the new pump is upgraded and after the entire fuel system is replaced the car will be trouble free.dealer also noted that the fuel pumps are designed to operate on european diesel which contains sulfur for lubricity.us diesel which has low sulfur is destroying the pumps. Seems as though a total recall should be ordered to remove these bad injector pumps.dealer stated the total cost of the work in excess of 10k which will be paid by vw at no cost to me.
The high pressure fuel system is leaking from one of the fuel injectors. There is currently an investigation going on that was brought my attention to see if i had the problem. And it looks as if i do.
I was approaching a highway intersection, and the vehicle's glow-plug light came on.the engine immediately shut down, and i was able to stop just short of the intersection.the vehicle would not start again.aaa took the vehicle to the local dealership via flatbed.the dealership initially thought the problem was water in the fuel, but after flushing the fuel system, the vehicle still would not start.at that point, they took apart the fuel pump, and discovered that the pump had failed internally, and put metal shavings into the fuel system.repair quote was approximately $10,000.
I was traveling on a pa interstate when a warning light began flashing on my dashboard. I immediately lost acceleration in my vehicle, and when i pulled off to the shoulder of the road diesel fuel was running from beneath my vehicle off to the should of the road. I was unable to make it to the nearest exit and had to wait for assistance from the police and a towing company. There was no warning that anything was going wrong until it happened. The events all happened within 20 seconds of each other, with no other warning.
I'd like to add my vehicle to this investigation #: pe11023 - after reading about this story today - i check the engine bay and found pooling liquid above the #1/2 injectors on my '11 jetta sportwagen tdi with only 850 miles.http://files.etiviti.com/misc/11jswtdi/img_2010_sm.jpghttp://files.etiviti.com/misc/11jswtdi/img_2016_sm.jpg.
Note: tdi (diesel) engine, high-pressure fuel pump (hpfp) failure.driver wasdriving 75 mph on the interstate when the engine malfunction (flashing coil) light illuminated and the car stalled.car coasted to a stop, but would not restart.called manufacturer roadside assistance and they promptly sent a flatbed tow truck to transport vehicle to dealership. Thedealership determined there was metal debris in diesel fuel filter and in high-pressure fuel pump (hpfp) and that the hpfp had failed destructively distributing metal debris throughout the fuel system.entire fuel system (tank to injectors) was replaced under warranty by manufacturer.updated 11/07/11
Engine power loss, unpredictable throttle behavior and unknown engine rpm response to accelerator pedal position8/30new car dealer fueled full tank of diesel6pm: stoplight intersection pull away on grn light:: engine rpm drops to idle in middle of intersection <response: depress accelerator no change in rpm momentarily then instant acceleration @ moderate-to-high rpm> uncontrolled situation as traffic behind didn't have any warning of slow in middle of intersection, no brake lights, forced traffic braking to avoid overrunning my stalling car.7:40pm: in-town driving:: dropout of rpm loss of power momentarily <2000rpm <no response> no consequence8/317:55am: rh turn from level roadway to moderately steep inclined side street:: engine rpm dropped completely to idle and sustained loss of power< response: maintained accelerator pedal position during drop then depressed expecting rpm recovery continuing to wot when no change in rpm {brake to hold car on incline} release pedal and startover> no consequence7:56am: lh turn into park:: no throttle response rpm drop from low rpm to idle< response: maintained accelerator pedal position watching for rpm power recovery or pickup in rpm to no effect {brake to stop car from hitting structure in front of parking place} startover> dangerous circumstance with obstacle in front of car parking spot with 2 ft. Remaining to pull car out of traveled roadway and into the parked position.i did not like the loss of engine control unpredictable throttle behavior and unknown engine power response to driver input.first indication that these repeating engine fails are not benign.
The contact owns a 2011 volkswagen jetta. The contact stated that the high pressure fuel hose fractured and caused the vehicle to stall. The vehicle was taken to the dealer where the high pressure fuel hose was replaced. The failure mileage was 21,015.
I have a 2011 vw jetta sedan, purchased in january of 2011. I had a fuel injector failure, causing diesel fuel to spray within the engine compartment of my vehicle and fuel to leak onto the roadway as i was driving. There was no vehicle warning lights indicating any failure or leakage other than a fuel smell. When i parked my car in my driveway and turned off the vehicle my husband noticed fuel leaking out of the vehicle.i am very concerned about the safety of this vehicle as the vehicle and i could have caught on fire at any time.
During short drive home, the glow plug light started flashing, the car then went into limp mode. When i got home, 2 miles later, the car died and would not start. I hauled the car to the vw dealer and they said my hpfp failed. Vw is going to fix it under warranty, i produced the last 4 fuel fill ups showing no gas had been put in the car. This was a 2011 jetta tdi, manufacture date unknown, but car was purchased in january.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle did not have the vibration damper isolations installed in the fuel injection lines. The dealer and the manufacturer were contacted and they advised the contact that the vin was not included in the recall associated with nhtsa campaign id number: 11v490000 (fuel system, diesel) and denied assistance with repairs. The vehicle was not repaired. The failure and the current mileage was 7,000.
The fuel pump in my car's 2.0 tdi diesel engine broke.
Vehicle will accelerate and decelerate upon acceleration at a stop sign, or most often when traveling at 25-45 mph. Suspect link to recent investigation into fuel line leakage. Service manager at dealership has stated he feels as though he has "been hit from behind" at and mph up to freeway speeds in his 2011 jetta tdi.
Traveling in the left lane on 95 n outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside assistance the vehicle was towed to heritage vwlocated at 9215 harford road #2parkville, md 21234 (877) 398-1963. It was after 9:00 p.m so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below.[xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The diesel fuel high pressure fuel pump failed causing metal particles to contaminate the entire fuel system.
Fuel leak on vw jetta tdidealer changed line and injector on #2 cylinder.
Driving on surface street at approximately 40 mph.in 2011 jetta sportwagen tdi with only 23000 miles ."service now! " warning came on and car immediately stalled in the middle of traffic and would not restart. Had to be towed to vw dealer, has been there 5 days so far waiting for high pressure fuel pump replacement. From investigation, this is not an obscure event, is known to occur with this model and year tdi (diesel) engines. If this occurred on a high speed freeway, i could have easily been struck and killed when car suddenly stopped.
I was cruising at 60 mph this morning when the glow-plug warning light began to flash and the cruise control was shut off immediately causing an unexpected deceleration.i pulled into the emergency lane and the engine shut off once i came to a stop.the engine would not restart and the glow-plug light was joined with the check engine light.i had it towed to my mechanic who read the computer codes as "low fuel pressure to the injectors".he looked into the fuel filter and found metal shaving.he stated those shaving point to a complete failure of the high pressure fuel pump (hpfp).i owned this car for only two weeks and, based on volkswagen's reputation and the reputation of the tdi diesel engine i expected to own this car for years.the repair costs are now estimated to be half the purchase price i paid less than a month ago.
Glow plug light started blinking, then the engine light came on.shifting became erratic.pulled into a service station, and once the vehicle was turned off, it wouldn't restart.after basic checks, the fuel pump was pulled for inspection and metal shavings were found.in researching the repair, the independent station suggested putting things back together, and having it towed to the dealer, as it was suspected to be a known issue with the bosch high pressure fuel pump.in fact it was, and while the car was two months out of warranty, the dealer went ahead and covered the repair under the unrelated drivetrain warranty.i consider myself incredibly lucky that this wasn't 15 minutes earlier, when i was traveling at highway speeds, on an incredibly full freeway.it could've been a major accident if i had suddenly lost power.considering there are entire websites devoted to tracking this issue, i can't believe that there hasn't been a recall.
While driving on the freeway, the glow plug light began to flash and a "service engine now" indicator lit. At this time, the car entered limp mode and power was greatly reduced. I decided to drive straight to the dealer to drop it off. Over the next few minutes the car produced less and less power (a feeling akin to running out of gas, but there was still 1/2 tank of diesel in the car) until it died and would not restart. No other warnings, no other drivability cues, just a dead car on the freeway unable to be started or moved. This could have been extremely dangerous/possibly fatal had i not been lucky enough to force my way to the shoulder before the car completely gave out.so to sum up - one owner (purchased new) diesel jetta; car maintained by dealer at appropriate intervals. Fueled at pretty much the same three stations for much of its life, never had a non-diesel pump anywhere near it; driving perfectly one minute, five minutes later, a dead car. It has been towed to the dealer today, from the symptoms it sounds like the notorious high pressure fuel pump (hpfp) has catastrophically failed.
On friday, april 15th at approx 10:30pm i was driving my 2011 vw jetta tdi (with less than 1800 miles on it) on the highway approx 2 1/2 hours from home and it stalled.i coasted off to the shoulder and was not able to restart the engine. After nearly 2 hours the tow truck arrived that vw roadside assistance sent and the car was towed to the nearest dealership which was about 60 miles away from the breakdown point.i had to spend the night in a hotel in a strange area.on monday, april 18th the dealership stated an outstanding electrical recall was the problem.they changed a wire harness and some fuses and the car was ready for pick up.i drove 100 miles to retrieve my car on april 18th.today on april 19th after sitting in my driveway overnight the car would not start again and was towed to the nearest vw dealership in my home town.still waiting for waiting for a diagnosis.the dealership states they only have 1 vw technician and he is on vacation through friday april 22nd.
There's a fuel leak coming from the top of the (tdi) engine that i can confirm, but i was unable to see exactly from what part. It's leaking about a third to a half cup of fuel per min. I had the vehicle towed to the dealer. Waiting for results.
After driving at highway speeds for 1 hour a significant amount of smoke was observed coming from the engine compartment after we stopped.prior to stopping, the engine was running roughly with some reduced power. There was a strong smell of diesel fuel outside car and inside car. Vehicle was towed to dealer.leaking solid fuel line to fuel injector #2 diagnosed and replaced. Photo's of defective part are available. Fuel was leaking onto hot engine and exhaust system creating a potential fire risk.
Was driving in parking lot when vehicle suddenly died while underway and check engine light came on.thankfully it happened at a relatively low speed and while not in traffic as there was little to no warning before the engine died completely causing loss of power, steering, braking etc.after towing vehicle to volkswagen of south charlotte, they indicated the high pressure fuel pump had failed resulting in metal particles from the pump being sent through entire fuel system.dealer indicated cause was bad fuel, however, i also have a diesel truck that i fill up at the same station all the time and have never had issue with it.while vehicle was repaired under warranty by vw, after researching this, it became clear that this is a problem that is happening frequently enough that it is likely a design flaw that should be addressed by the manufacturer.
Driving at 45 mph, engine did not stall but lost power. Motor stalled after about 10 seconds. After putting in neutral and rolling to a stop the motor would not restart.after towing to local vw dealer,was told the mechanical fuel pump failed.they said it was4-5 thousand job but vw was picking up the repair and not charging it out to our extended warranty.was given a loaner car until repairs are made.no indication of how long.is this an admission by vw that a serious problem exists with tdi models?
High pressure fuel pump failure.always fueled up with ultra low sulfur diesel.
While driving on the highway we started to smell diesel fuel.when we stopped we noticed fuel dripping from the car. Volkswagen was contacted to come tow the car to the nearest dealer.before they would tow the car they requested that i have the fire department come out and certify the car safe to tow.once the dealer diagnosed the problem they stated one of my o rings had weekend causing a #2 injector line leak.they replaced the part, cleaned up the car and returned it to me.
2011 vw jetta dieselat 70 mph going up a hill and without warning the car lost power and speed dropped making it unsafe to have time to pull off the road. The cars behind me had to all slow way down to let me get off the road.the car would not restart. My mechanic could not start it and said it was a fuel problem but could not fix it.vw reported the car started for them and they ran off and found fault for low fuel pressure but no reason for the problem.
I was on my way home after work approximately 6-7 pm doing 45 mph. I looked down to my instrument cluster to check my speed to make sure i wasn't speeding. Then i saw the glow plug light blinking multiple times then about less than 5-10 seconds later my engine cut out. I cost off into a harper college parking lot came to a stop. I tried to start the car 2-3 times, each time the engine was crackin over but wouldn't start it up. I called the tow truck company and had the vehicle towed to vw dealer in schaumburg, il ( fox valley vw)dealer said the high pressure fuel pump failed. Vwoa cover this under power train warranty 5/60k warranty. The dealer replace hpfp,lift pump, pump in gas tank,fuel lines to engine,coils etc... Repairs came to roughly $5300.00. Vwoa only give 12/12k miles warranty on the hpfp. This is a known problem on some vw with cjaa 2.0l turbo diesel engines and vwoa has not found the defect in the hpfp.vwoa should extend the hpfp to 100k miles due to deft in the hpfp since they haven't found the problem and corrected it.
2011 vw diesel jetta six speed manual.the computer is programmed to shut the engine off at about 750 rpmthis number appears to be arbitrary or possibly picked for some fuel economy tradeoff.the problem is that this causes some very dangerous conditions in traffic.normally a diesel can be brought down to nearly zero and still power up and out of a stop.gas engines are not so good at this but to some extent this is an engine condition that should be anticipated and successfully recovered from.vw has taken the other road.if one does not rev the engine excessively, even on very slight inclines, the computer lets you get about ten feet into the intersection and turns the engine off.the guy behind you has to slam on his breaks if he is looking (your brake lights are off because you are not using them to stop.)or if he is looking at his left turn lane, his phone or whatever, pow.or you get half into an intersection crossing from the stop sign and get dropped in the middle of the road until you can go through the evolution of events allowing a restart.restart evolution also contributes to the danger as it takes so long.i have driven manual transmissions exclusively for 40 licensed driving years and a few years prior to that on the farm.one should not have to drive with one's heel on the top of the gas pedal, but over-revving the engine is the only way to safely start out from a stop sign.this should never have gotten past the engineers.unless of course they are not guys who enjoy driving.even the dealer's master mechanics are puzzled that they stall it every time they try to drive it.
The effected car was a diesel model 2011 volkswagen jetta tdi sedan with 48,074 miles on the odometer at the time of the incident.while traveling at approximately 40 mph in normal driving conditions, the vehicle experienced a sudden reduction in power and displayed a flashing glow plug light and solid check engine warning lights.the vehicle was immediately pulled to the side of the road where the engine was shut off.the engine failed to restart and was towed to a volkswagen dealership service department.the volkswagen dealer determined that a catastrophic failure of the vehicle's high pressure fuel pump (hpfp) had occurred.the dealer found that extensive damage to the entire fuel system had resulted from the failure, causing internal metal debris contamination that required substantial repairs.the total cost of repairs were reported by the dealership to equal $6,500.00.
1. Was driving at 70mph in 6th gear, lost power, car turned off, lights on dash flashing including glow plug light and "check engine service now!". Had been driving on this tank of diesel for over a week with no issue. More than quarter tank left. 2. Car would not start for 45 min, finally started and drove home. Dropped off at dealer next day for already scheduled panoramic moon roof getting stuck. 3. Dealer said metal shavings destroyed hpfp (fuel pump), lines, and injectors. Fuel not suspected bad or contaminated. They blamed factory defect special to my car. Will be replacing all under warranty as of now. They think it will be a week or so, and promise that this issue will never occur again.
As i was driving my 2011 jetta tdi sportswagon, i noticed a steam coming from under the hood, and diesel smell inside of the vehicle.when i opened the hood there was diesel all over the engine and belts, and large amount of steam was coming out.when i took of the engine cover and started the car i noticed that there was a leak in the 2nd cylinder injector pipe.i do not have warranty on the vehicle, but this issue should be fixed and paid by vw.there is smell in the vehicle, foam is soaked with diesel, and belts might have less life in them.please address this issue so this would be fixed at no cost to me.
The car is a 2011 vw jetta sw tdi.on sept 7, 2015, while driving on the autobahn, the car's check engine light activated and the car abruptlylost power.i coasted to a stop on the shoulder. I shut the car off and it would not restart.it was towed to the nearest vw dealer. We had to rent a vehicle for almost two weeks. Vw said the fuel pump was destroyed due to tainted diesel fuel. Reports indicated that metal shavings were found in fuel samples. Vw replaced the entire fuel system at a cost of eight thousand euros. I have contacted the esso station & headquarters. Esso has indicated that there have been no reports of tainted diesel fuel at the station. I am being shuffled between the esso station & the vw dealership. It is obvious who the responsible party is.vw needs to do what is right and demonstrate corporate social responsibility.
My 2011 volkswagen jetta sportwagen tdi had it's fuel pump fail leaving my wife and child stranded.the car was started and suddenly lost power on the roadway.car was towed to dealer where it was determined that the fuel pump had failed.pump failure was catastrophic sending metal shards throughout the fuel system (tank, fuel lines, filters, etc.) this has been documented by many others with this engine (back to 2009).as of yet there has been no recall by vw.vw is currently testing my fuel and has ordered parts for repair.the replacement part will be the same part # as the one that failed.most people have had this happen while out on the road, essentially stranding them in a dangerous environment. I love my car, but i want it to be safe.
While on an out of state road trip. We stopped at a fuel station and smelled a really strong diesel smell.thinking there was just diesel spill at the fuel station we continued on our way on the interstate.approx. 30 miles later down the interstate our glow plug light started to blink, which indicated a problem with the engine.we went to the nearest exit and stopped the car.when we got out the diesel smell was even stronger.smoke was coming from the hood and diesel was heavily dripping from the whole underside of the vehicle.the vehicle was towed to a dealership in oregon.the dealership told me it was a #2 fuel injector leak and that volkswagen wants them (the dealership in oregon) remove the entire engine and send it to germany for examination on a test stand.three weeks after the car was towed to the oregon dealership they called me and informed me i could come get it.i drove back to oregon to get the car and it still smelled extremely strong of diesel and the exterior was still covered in the diesel that leaked from the engine. I asked the service department to change the fiber engine cover.they told me there was no reason to do that and would have to get that approved.i drove the car back home to california and then called volkswagen of america to get my car fixed right.they had me bring it to the dealership i bought it from in roseville, ca.roseville volkswagen service worker identified the car have a strong diesel smell just walking near the car.they wrote on the service ticket that they found the fiber engine cover "soaked with diesel fuel.roseville volkswagen had the car for nine more days to clean and detail the inside and outside of the car.
November 2014 incidents: two incidents of failing to start. First incident: car failed to start once and started on second try. Second incident: car several times failed to start & engine made clanking noise. Had car towed to vw agency. Car started after unloaded from tow truck and agency found nothing wrong.december 2014 incident: car started, but after slowly driving to parking lot exit and before at full stop, at engine quit and would not restart. I put the car in neutral and backed down a slight grade to get car out of traffic; after coming to a stop the car started up.
Approximately a year ago, my engine began to give a clear sense of the car shuddering or rocking back and forth. While sometimes the feeling would occur even when stopped at a light, the vast majority of the time this occurred while i was driving at consistent low speeds. In almost all cases, i was attempting to maintain a consistent speed around either 13pmh or 30 mph.eventually, i found the rocking motion very easy to reproduce. I'd set the car to 30 mph via cruise control and drive down a straight road with very slight upward and downward slopes. While it happens even on flat ground, i found that a slight decline is most likely to reproduce the feeling. My best guess is that there's something about the way the fuel supply system/transmission is trying to determine whether or not diesel needs to be supplied to the engine. The fuel supply system seems to almost cut out because giving diesel would produce a speed too high, and then it comes back on suddenly, because giving it no diesel would cause the car to slow too much. While sometimes this is simply a nuisance, i have had on many occasions felt that it was a genuine safety hazard since i couldn't predict how the engine would react. This in combination with overly strong engine break when letting off of the accelerator and delayed acceleration when stepping on the peddle that can cause inconsistencies and safety hazards when maneuvering in stop and go traffic on the highway.i've mentioned this problem every single time i've taken my car in for it's regularly scheduled maintenance. The vehicle has a diesel dsg engine, and as i've been told by service technicians and representatives, some of the things like strong engine breaking are associated with this type of engine. However, the car's rocking motion certainly goes beyond anything that could realistically be considered normal and safe.
While driving through town 35 mph my tdi sportwagon glowplug light started flashing. I immediately turned into a parking lot within seconds and put the transmission in park. The car sounded like it was not firing on a cylinders. I turned the car off. After that it would not start back up. From what i have read, it has to do with the high pressure fuel pump. This made things unsafe and their are no visible signs of leaks/ corrosion/ or signs of wearing. The malfunctioning fuel system caused my car to fail and stall in a busy intersection. The fuel system should be recalled. At least the pump system.
Medium-pitched whine coming from engine - eventually car loses all power, glow plug light flashes, service message appears on display, and check engine light comes on.car goes into "safe mode" or "limp home" mode (very little power - feels like turbo is shut down).first occurrence at 2300 miles, 2 more occurrences where message and flashing glow plug light resets after restart, 1 more occurrence with high pressure fuel pump (hpfp) identified as bad by vw dealership.dealer is now ordering parts to commence repair (no definitive answer on warranty coverage).
The contact owns a 2011 volkswagen jetta. While driving approximately 65 mph, the vehicle began to decelerate before stalling with the illumination of the check engine warning light. The vehicle was towed to an authorized dealer where the contact was told that the fuel filter had become clogged. The vehicle was in the process of having the fuel pump and filter repaired. The failure and current mileage was 4,800.
Crack in supply line to #2 injector.fuel spray all over back of engine/engine compartment and onto ground while driving, fuel mist/film all over back of car."engine control failure" warning light came on.stopped to investigate, noticed diesel smell, but didn't see anything else (it was dark).restarted, light no longer illuminated.after about 2 miles, light came back on along with "check engine" warning light.i was close to home, so i came on to the house.there i noticed a stronger diesel smell, the film on the back of the car.got flashlight and noticed the fuel dripping and the fuel in the engine compartment.called vw 24 hour roadside assistance and had the car towed to nearest dealer on the next morning, a saturday.their diagnosis (monday) was cracked fuel line.i asked which cylinder/injector, she said #2.i asked them to save parts and to document and informed them that there was an investigation.the repair should be completed by end of day on tuesday.part had to be over-nighted from somewhere else.
Car was heated up to operating temperature during a routine 15 mile drive.car was then shut off for roughly an hour and then began another 15 mile drive to the grocery store.it sat in the sun at the store for almost an hour before it was started.upon leaving the parking lot of the store, the car completely stalled while in 2nd gear at approximately 2,400 rpms under light acceleration.the car would have stopped if my wife wouldn't have pushed the clutch in and headed for the shoulder. Upon turning the key all the way and back on to start (several times), the engine would turn over but not start. About the fourth key cycle the motor fired and produced a ton of white smoke.no dash lights came on before, during or after this incident. Car stalled and was almost rearended by a semi truck in a 25 mph zone where there is basically no shoulder.2011 jetta sportswagen tdi, 6 spd manual transmission with 11,500 miles on it. Has had two oil changes from the dealership otherwise no other maintenance has been performed on the car except checking the tires and rotating them.
My 2011 volkswagen jetta tdi started to sputter when accelerating, i brought it the dealer and they found shards of metal in the fuel system. Hpfp (high pressure fuel pump) had failed. The quote to fix was 6875.00 to fix a two year old car. Very un happy.
I was operating the car on a highway when the vehicle experienced a sudden reduction in power and the dash displayed a flashing glow plug light and solid check engine warning lights.iimmediately pulled to the side of the road where the engine was shut off. The engine failed to restart and was towed to a volkswagen dealership.the service managertold me that the cause was a catastrophic failure of the (hpfp); it totally came apart and distributed metal throughout the fuel system. Injector pump (diesel), injectors, injector lines, primary fuel lines, and primary fuel pump.the car only has 54,000 miles on it.
I was driving along and the power dropped to almost nothing. Before i could get to a safe stopping point, the engine died. I had it towed to the dealership. They diagnosed it with a failed high pressure fuel pump(hpfp). If it had been out of warranty, it would have cost $6000 to repair. If this would have happened in the middle of a 4 lane expressway, i don't know what would have happened.
While driving at 75 mph on the highway the vehicle lost power.the check engine light began flashing, as did the dpf light and the pre-heat coil light.i was able to get the vehicle off the highway and into a driveway before it quit.would not start again.had vehicle towed to dealership the next day.was informed that the hpfp failed, and that the pump and fuel distribution system had to be replaced.service director indicated that the repair bill would be $10-11,000.vw is covering the cost of the repair.am grateful that i had dropped my wife and young daughter off at home, and that i was not in heavy traffic when this occurred.
2011 volkswagen jetta sportswagon tdi. Car stalled in traffic and would not restart. Extremely dangerous situation as there were cars following behind as car stopped without warning.also, during the stall car lost power steering and was difficult to maneuver to site of street.car would not re-start and had to have it towed. Car was nearly new (just over 2 months and had less than 3,000 miles).
Tdi diesel jetta with 30,000 miles by original owner was being driven 35 mph city secondary streets, vehicle abruptly lost power.coasted to side of road.police were called, they ascertained that location was safe enough until tow. Towed to dealer. Dealer said fuel pump had failed.vehicle had been to dealer a few days before for 30,000 mile service. Diesel fuel almost always purchased at same 3 yr old busy station, and car was running on same tank of fuel as when it was serviced.there was no warning of problems, no hesitation, no loss of power, no warning lights before total shutdown of engine.on a freeway, this could have been very dangerous.
Fuel leaking out of injectors volkswagen 2011 jetta sport wagon tdi
I had just exited the highway, when the engine died at 35 mph. The car would not restart afterwards. The dealer indicated that the fuel system was contaminated with metal shavings. This appears to be another case of failure of the high pressure fuel pump with the 2.0 tdi engine.only diesel fuel has *ever* been used in the vehicle. As per vw's tsb, the dealer tested the fuel and indicated that it was ok.vw covered the replacement of the entire fuel system under warranty. Otherwise, this would have cost approximately $10k.
The contact owns a 2011 volkswagen jetta sportwagen. Thecontact stated while driving approximately 60 mph the checkengine light illuminated on the instrument panel. The vehicle wastaken to an authorized dealer where the contact was informedthat fuel injector line number two exploded and was leaking fuel onto the engine. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure and the contact was informed the failed engine would be sent to one of theirfacilities in germany to be inspected. The failure and currentmiles were 6,000. Updated 07/20/11*ljupdated 08/01/11
Smoke from under the hood while driving - drove directly to dealer.result was injector leak.
I purchased a used 2011 vw jetta sportwagen tdi on monday, july 28, 2014 and 5 days later on august 2nd, the car died. I had been driving for about an hour mostly on the highway and then some moderately winding foothill roads. I stopped at a stop sign and when i accelerated into the intersection the engine abruptly died and would not restart. The engine turned over when the key was turned, but it wouldn't start.fortunately, people in the vehicles behind me helped push my car to the side of the road. It was towed to a nearby repair shop specializing in foreign cars for evaluation. They found the diesel fuel pump had failed andthey said there are metal shavings throughout the fuel system.
2011 vw jetta sportwagen tdi surging at times and sputtering. Only 1000 miles and have had for 2 weeks.the controllability at that surging moment seems off and if it's doing that while i need to avoid something or someone it could be dangerous. Also surging or bucking while you stop.recipe for a rear end collision.this is a 6spd automatic and it feels like a weird downshift as you come to a stop. Finally window now decides to go down on it's own this could be an issue at the wrong time in a rain or snow storm.
Reference: nhtsa action number: ea11003 - please add us to ongoing investigationour 2011 volkswagen jetta sportwagen tdi only 4 months old with 3500 miles - failed on the highway while trying to accelerate around a dangerous situation. The a blinking glow plug light came on and the car went into limp mode (no power) on the highway at high speeds. (fwiw - a baby + pregnant wife driving). Able to reproduce afterwards - pressing a hard throttle/accelerating would disable the vehicle into limp mode.report came back the entire fuel system - hpfp needed to be replaced. A brand new vehicle should not have a failure like this from just filling up the tank the previous day. We have kept all receipts, logged miles and had the state dept shut down the station and pull a full lab report on the fuel. Everything check out ok by the state standards.
Loss of power when accelerating away from a stop sign on a large busy intersection. Weather conditions were light rain temp in the 70's. Continued to drive for several miles at slower speeds (about 40 mph). Noticed a dash warning light was also flashing, something about a glow plug. All gauges looked normal. Several days later notified the vw dealer of the of the condition the car was to get the 20,000 mile service. Service person said he would check it out. Called next day to ask if i had used bio diesel fuel. Replied i had not and the same fuel in the tank had been un use when the power loss was noticed. Called next day to report parts were on order.got car back about 5 weeks later and car works ok. Said they found particles of metal in the fuel system. Changed the fuel pump and a bunch of other fuel system parts on warranty.
Bought my jetta tdi new 4 months ago. Filled up with diesel on a monday morning and had driven approximately 70 miles before i had this problem.was driving home tuesday (at 60mph) when suddenly lost acceleration and glow plug light started flashing. Was able to limp to a vw dealership about 1 mile back but car would not accelerate above 35mph. The next day the dealership gave the diagnosis of water in the diesel and told me "everything that the diesel had touched" would have to be replaced (fuel tank, lines, filter, etc.) .they said the vw warranty would pay for it this one time but if it happened again i would be responsible for the over $5000 cost. When i asked how i could avoid this in the future i was told i just needed to purchase my diesel from a "reputable" place.(seriously!!! do they think i am buying "bubba's home brewed biodiesel" on the side of the road or something???)i reported to the texas dept of agriculture that the vw dealership was claiming the diesel i had purchased on monday had water in it.the tda promptly came out and investigated the station where i purchase fuel and reported to me that they found nothing wrong with the diesel.this sounds to me like a major oversight on the part of vw if there is no way to avoid such a potentially dangerous and costly problem.i traded a much nicer and more comfortable suv for this jetta in an attempt to save $$$ on fuel.i think i've made a huge mistake.
Attempted to start 2011 jetta tdi with 11000 miles after it had been sitting in a parking lot for 9 hours. Temperature 45f outside. Vehicle started perfectly and then died seconds later. Attempted to start vehicle again, but would not turn over. Had a lot of trouble getting it to start and when it did it was running very rough and then would die immediately. Finally able to start vehicle and keep it running after approximately 30 minutes. Was able to drive 30+ miles home - started fine after. This is the second occurrence. This first occurred approximately 1 month ago with 8000 miles on vehicle. Outside temperature was in mid forties. Car would not start at all - kept turning over, but would not start. Glow plug light flashed intermittently. After waiting approximately 45 minutes to 1 hour the car started up fine without hesitation. Vehicle was at dealer 2 days prior to second incident, but they could not find anything. Vehicle will be returning to dealer asap.
The contact owns a 2011 volkswagen jetta. The contact stated while driving 65 mph the engine stalled without warning. The lights on the instrumental panel illuminated after the failure occurred.the vehicle was taken to the dealer who performed a diagnostic test that located the failure in the fuel system. The vehicle was repaired. The dealer replaced the fuel lines, pump, and the fuel tank. The contact stated the entire fuel system was replaced. The failure and current mileage was 14,299.
In rush-hour traffic in boston the driver's foot was on the accelerator when the car stopped moving in the middle of the highway. Luckily, the ambulance and police arrived promptly and were able to get the car off the road. Then it was towed to the nearest vw dealership. The cars diagnosis was a fuel pump collapse. This was hard to believe seeing as we have only owned this brand-new car for one month.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle was then towed to an authorized dealer. The dealer stated that the high pressure fuel pump failed. The dealer replaced the fuel tank, high pressure fuel pump, and the fuel lines. The stalling failure was corrected, but the vehicle no longer performed with the same fuel efficiency. The contact felt that the recall repairs caused the decrease in fuel efficiency. The manufacturer was made aware of the failures and denied assistance with the fuel efficiency failure. The failure mileage was 14,299 and the current mileage was 20,558.
1 recently purchased a (2011) vw jetta at "chapman volkswagen" in tucson, arizona.it seemed to run well the first day i drove it,but on the second day of purchase i made u-turn to proceed onto the highway and it mysteriously decelerated. I pulled the vehicle over as i was going onto the on-ramp and noticed that the low fuel light was lit. What stuck me as being most peculiar was that the regular fuel gauge was reading nearly half full. The vehicle did not stall and the gauge returned to normal functioning, but it left me with questions about the safety of the vehicle. I was wondering if other similar vehicles had similar issues and if they were resolved. The representatives at the dealership are not returning my calls and have offered no explanation for the incident.
Letter to administrator from regarding a problem with his 2011 volkswagen jetta sel.the consumer stated 13 days after purchasing the vehicle, the check engine light illuminated. The consumer took the vehicle back to the dealer, but the problem was not resolved. The consumer went to another vw who has been handling the problem ever since.the consumer stated he has been to the dealer four times in order to resolve the ongoing problem. The consumer requested that volkswagen write off the vehicle as a defective, unsafe vehicle; since the problem was in the fuel system (code po456) evap leak.
The second cylinder of the fuel injected diesel engine began to leak the diesel fuel injected.the undercarriage of the car and the right sided panels were covered with diesel fuel.the engine lost power and at slower speeds fuel began to pool under the car.
The car made loud knocking noises and stopped. The service advisor first said there was an ignition in the fuel pump, then 10 days later he said it was fuel pump failure. All diesel fuel i purchased for the car was purchased at pmm mobil, 26393 vermont ave., harbor city ca., 90710. I had just filled up with fuel 10 miles earlier and i was 1/2 block away from my home when the car failed, i could have been anywhere! the same service adviser gave no suggestions to help prevent another failure, leaving me to rely on the information on the internet to keep the car running.
On 9/9/2011 while driving on ca 91 fwy, i started noticing abnormal drop in the fuel tank, by monitoring my dashboard, at the time i had half tank of fuel. I stopped the car on a safe location, and discovered a fuel leakage underneath the trunk. The fuel was completely drained, and i had to call for volkswagen road side assistance to tow the vehicle to the nearest dealer. The vehicle was towed to a volkswagen dealer in garden grove, ca. The dealer investigated it the problem, and acknowledged that the problem was due to probable assembly line fault. The dealer ordered new parts, and fixed the problem, unfortunately, the fuel smell still exist, but i can't see leakage.
Driving down road when glow plug light, check engine light came on then car died and would not restart. Hpfp failure. Dealer claims contaminated fuel. I have receipts for every tank full.
After exiting highway, i noticed smoke coming from under the hood. The engine temp. Was normal so i drove straight to my dealership. When i arrived i noticed a strong smell of diesel fuel. The dealer took the car immediately and investigated, they found a fuel leak caused by a pinhole in the fuel line at the #2 injector. They repaired the problem and returned the car the next day. Updated 2/8/12
The contact owns a 2011 volkswagen jetta. While driving 40 mph, the vehicle stalled without warning. The contact was not able to restart the vehicle. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
Car is a 2011 vw jetta tdi. I was told by the vw dealer that the high pressure fuel pump had fallen apart causing metal to go through the fuel system.i bought the car new in july of 2011.volkwagen is replacing the entire fuel system buti am concerned that damage may have already been done to the engine.
Manual transmission tdi sportwagen.driving 30 mph in 4th gear. Flashing glow plug warning light went on.vehicle lost power and speed.attempted to downshift. Engine immediately shut off and rpm went immediately to 0.lost power steering and brakes.did not have enough speed to bring vehicle to curb.vehicle stopped at intersection and had to be towed.dealer diagnosed as hpfp failure.
Car with approximately 56,500 miles. About 50 miles after fueling with diesel fuel from a sunoco station, glow plug light started blinking, check engine light on and car entered a "limp mode". Was attempting to accelerate onto a highway from an on ramp.would not allow me to go over 25 miles per hour. Brought to nearest vw dealership. Was told the high pressure fuel pump had essentially disintegrated and there are metal shards throughout the entire fuel system, which will need to be replaced. Fuel sample sent to vw for testing. Awaiting to hear from dealer whether or not this will be covered under warranty.
Was driving our 2011 jetta sportwagen tdi 25 mph and check engine light and engine heater light were flashing. Car went into safe mode with very little throttle control. Took to dealer and was told a catastrophic fuel system failure occurred and the entire fuel system needs to be replaced. Found other car owners online have had similar issues.it is being covered under warranty but if this is an on going problem should be addressed. This would be a huge expense over $6,000.00 if not under warranty.
While driving on the freeway, the diesel coil light started flashing and our vehicle lost power.we pulled off of the road, the vehicle stalled, so we had the vehicle towed to the dealership.dealership determined it was a fuel system failure(metal in the system) and sent the fuel to be tested.test result said insufficient lubricant in fuel, therefore repairs not covered under extended warranty.dealership informed us that we needed to be using "toptier" diesel.we researched this (having never been told this before) and realized we had purchased diesel from a "toptier" listed station (shell). Dealership told us to make a claim with our insurance company since it was an "outside influence" that caused the failure.insurance company is investigating whether or not this is a valid claim.
Vehicle began stuttering and lost power. After an additional 20 seconds shut down and would not restart. It appears to be a problem with the diesel fuel pump as metal debris were found. Dealer claims vw must test fuel however i know the car has always been properly fueled and has the fueling safeguard device installed.
Tdi diesel jetta with 30,000 miles by original owner was being driven 35 mph city secondary streets, vehicle abruptly lost power.coasted to side of road.police were called, they ascertained that location was safe enough until tow. Towed to dealer. Dealer said fuel pump had failed.vehicle had been to dealer a few days before for 30,000 mile service. Diesel fuel almost always purchased at same 3 yr old busy station, and car was running on same tank of fuel as when it was serviced.there was no warning of problems, no hesitation, no loss of power, no warning lights before total shutdown of engine.on a freeway, this could have been very dangerous.
This jetta sportwagen tdi is one of the "diesel gate" vehicles that was supposedly fixed. However, post fix, the vehicle has been at the dealership for repairs more than it has been on the road for various emissions related issues revolving around the exhaust gas recirculation system and diesel particulate filter.vehicle is washed regularly, including scrubbing of the chaise pipe ends with heavy duty soot cleaning solution. Vehicle takes less than a week to collect enough soot on the tailpipe to cause transference to finger when whipped. This is an indication that an excessive amount of soot is not being properly recirculated by the exhaust gas recirculating system to be rebut in the diesel particulate filter. This also indicates that the "fix" for the cheating emissions system is not doing its job and vehicle is likely emitting particulate and nox at levels far above legal limits.
The contact owns a 2011 volkswagen jetta. While driving at 65 mph, the vehicle stalled without warning. The contact merged to the right side of the road and restarted the vehicle. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the number two and three fuel injectors were faulty and needed to be replaced. The manufacturer was made aware of the failure. The failure mileage was 105,000.
Driving the car at freeway speeds prior to taking the exit. When we took the exit, there was a sudden loss of power and the vehicle would not go over 1000 rpm. The vehicle was limped to the shoulder where it died and would not restart. Vehicle was towed to the mechanic shop where they are in the process of repairs. The vw is equipped with a 2.0l tdi engine and i have read multiple other reports of the same issues occurring involving the hpfp failing.
On may 14, 2012 while driving home from work on california i-15 north. I was stuck in traffic around the tamecula area, and traveling 15-20 mph to due to the traffic. I stopped my vehicle because traffic stopped. Traffic began to move once again, i pressed the accelerator and my vehicle began to move once again. When i reached 15 - 20 mph, my vehicle suddenly started to lose power and slow down. I receive a orange blinking amber light on my dash console. I down shift, and pressed the accelerator once again and vehicle produced little power. I referenced the blinking orange amber light in owner's manual and the manual stated the light meant "engine malfunction" and to contact dealer immediately. I as proceed on i-15 north, when i had to travel up a hill, the vehicle begin to decelerate even if i down shift. The next morning may 15, 2012 i took the vehicle to the local volkswagen dealership to diagnose the vehicle. Later that after noon, i was contacted by the dealership stating the fuel sensor had gone bad and needed to be replaced. The dealership replaced the fuel sensor and i picked up the vehicle on thursday may 17, 2012. On friday may 18, 2012 i drove the vehicle to work.on the way home, around the same area on the i-15 north tamecula city limits. Again my vehicle experienced the same malfunction as before, lost of power, lost of acceleration, and blinking orange amber light. I stopped the vehicle turned it off and back one i proceeded to go, and 20 miles later received the blinking orange amber "engine malfunction" light and "check engine" light. I took the vehicle to the dealership on the may 19, 2012 and later that day was told the fuel sensor and fuel pump had go bad. It is may 29, 2012 and the dealership still has the vehicle. Dealership unable to determine the problem, and how to fix vehicle. Vehicle was purchased brand new in august 2011.
Approximately a year ago, my engine began to give a clear sense of the car shuddering or rocking back and forth. While sometimes the feeling would occur even when stopped at a light, the vast majority of the time this occurred while i was driving at consistent low speeds. In almost all cases, i was attempting to maintain a consistent speed around either 13pmh or 30 mph.eventually, i found the rocking motion very easy to reproduce. I'd set the car to 30 mph via cruise control and drive down a straight road with very slight upward and downward slopes. While it happens even on flat ground, i found that a slight decline is most likely to reproduce the feeling. My best guess is that there's something about the way the fuel supply system/transmission is trying to determine whether or not diesel needs to be supplied to the engine. The fuel supply system seems to almost cut out because giving diesel would produce a speed too high, and then it comes back on suddenly, because giving it no diesel would cause the car to slow too much. While sometimes this is simply a nuisance, i have had on many occasions felt that it was a genuine safety hazard since i couldn't predict how the engine would react. This in combination with overly strong engine break when letting off of the accelerator and delayed acceleration when stepping on the peddle that can cause inconsistencies and safety hazards when maneuvering in stop and go traffic on the highway.i've mentioned this problem every single time i've taken my car in for it's regularly scheduled maintenance. The vehicle has a diesel dsg engine, and as i've been told by service technicians and representatives, some of the things like strong engine breaking are associated with this type of engine. However, the car's rocking motion certainly goes beyond anything that could realistically be considered normal and safe.
4:45 amat 45 mph, the engine sputtered then two dash lights showed up, i pulled over to check what they meant. One said pre glow before start up; if flashing malfunction in the diesel engine, the other was the engine malfunction which said emission malfunction. I had the vehicle towed to local garage they determined it was a fuel pump issue and showed me all the metal shavings in the fuel metering valve. They told me to take it to vw as there are many bulletins on the problem.
While driving down the highway at 70 mph the engine lost power and coasted to a stop on the side of the highway with several lights on the dash flashing and it appears from research on the internet this is a common problem that the hpfp quits and the car will not accelerate. The motor is a diesel tdi.
I was driving down the interstate at 70mph when my engine control light came on.i lost all power in the car.once i let go of the pedal, the car began to stall.while pushing the gas pedal completely, i couldn't go any faster than 60mph. Once i got off at an exit and had to come to a stop, the car completely stalled and would not start again. The high pressure fuel pump had apparently failed.i had to have it towed to vwto be diagnosed and they state it is the high pressure fuel pump, and that this is a known issue. While i was still at the vw service center in ocala, i called vw usa, who claims they are not having any problems with these pumps and askedwhere i got thisinformation.i had to demand to speak with asupervisor which they would not let me talk too. The rep put me on hold to speak with them. Finally she came back and said she was just made aware of something that i need to go to the service manager and speak with him. I did so and he said that he is putting in a special request for customers that are out of warranty. I now have been waiting 3 days with no response. The service manager has been very helpful and kind in attempting to resolve this issue, so the issue is not with them.the issue is that i am able to search the internet and find in a multitude of sites, where these vehicles are having this issue, yet i am still waiting after 3 days to get my vehicle repaired.i did not put any regular gasoline in my vehicle.i am a die hard diesel customer and know better.i am also able to view the open investigation through this site which includes my 2011 vw jetta tdi.a co-worker of mine also just had this exact problem with his 2012 vw jetta tdi, with similar mileage, and even had a second failure, both of which vw covered at no cost to the customer,i am beginning to grow extremely frustrated with this situation i would like it resolved.
I was driving on the expressway at night during traffic hours when my engine malfunction light started flashing. I was doing 50mph when my engine shut off. I was in the middle lane and traffic was flying by me on both sides of my car so i was afraid to get out the vehicle. Lucky for me a tow truck seen me in distress and helped get me and my car off the expressway. I took my car to the dealership and they told me it was the high pressure fuel pump disintegrated and sent metal shards throughout the entire fuel system. Vw tried to accuse me of putting regular gas in a low diesel fuel engine. But i had my receipts for proof. Vw needs to investigate further. Since a vehicle shutting off during traffic hours is a safety hazard. If the tow truck hadn't seen me when he did the results might have been fatal.
High pressure fuel pump failed containated the fuel system with metal particles well i was on vacation on five lane freeway just south of pasadena highway 5 fall left lane just stopped running almost accident trying to cross four lanes with no power.
Driving this vw jetta tdi 2011 on the 605 freeway south in long beach when the yellow glow plug light started linking. Car lost power. Would not accelerate, i rolled out of the freeway to an exit. After this engine stopped. Car would not start anymore.i called vw care to start a claim because this car belongs to the diesel gate scandal. To my bad luck, i found out a few weeks after i bought this car, 12/17/2019, that they had many repairs made and also that the fuel pump will go bad and the repair cost thousands of dollars. The lady of vw care, (800)822-8987 told me that my warranty for the fuel pump expired at 174,620. She asked me whats the current mileage. That is 174,847. So she said my car is not covered any more.i still asked her to put in a claim. She gave me the following claim number:[xxx]. I just feel very suspicious after they hid so much information before during the scandal for my car to die exactly a few hundred miles after this warranty expires.there are thousands of these cars out there. Can someone investigate because why will my car die exactly a few miles after the warranty expire. Have they played with the computers to do another similar thing? i hope not.what i hope is that in good faith vw repairs my car at vw of garden grove here in california. That is where i made an appointment to take the car monday april 27, 2020.i have just had this car for 4 months. :(to look up my cars warranty under the diesel gate:https://www.vwdieselinfo.com/input my vin number: [xxx] notice that they add 48,000 miles to the last service fix made to the car. It was 126,618 miles. That adds to 174,618now the car is at 174,847you can also visit:http://vwcourtsettlement.com/information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I had driven the car earlier that day (about 40 miles) with no problems. I got home at about 7:30pm and parked the car outside our house. At about 2am, i heard a beeping car horn. I looked outside and saw flames coming out of the front drivers side of our beautiful 2011 jetta sportwagen.i dialed 911, the car continued to burn until the fire dept arrived and put it out. The car is a total loss.i'm only happy it wasn't parked inside a garage where the fire would have destroyed our house as well. No work had been done on the car recently and no aftermarket options were installed. I have only one question - what could cause a completely cold car (not driven in over 6 hours) to suddenly burst into flame??thank you.
Was driving my car on a 2 lane road when it bucked as if it had a cylinder go dead for just a second. Note: there is no warning when this is or does happen. It just does it....but it was hit an miss. I looked at the dash pannel and seen the glow plug light flashing, check engine light was on and the message center service engine now. I was 40 miles from the closest vw dealer. So, i headed to the closest auto parts shop to see the codes it had produced. P1007, p0088 and p0087 are the ones i remembered. The car was running but obviously not good. It lacked any power,could barely pull itself up a hill unless you down shifted. It finally died at a intersection and would not restart.i got my truck and trailer and towed it to the dealer who stated it had suffered high pressure fuel pump catistrophic failure.... When they called they stated it was good and bad news. Bad news it was going to be 2-3 weeks in the shop. Good news is, there is so much damage (6500.00) worth that vw is paying for all the repairs plus i have a loaner car.the whole fuel systems has to be replaced. 1 in tank fuel pump and pre high pressure fuel pump and the primary hpfp the one that self imploded the injectors, and all the fuel lines and filters. Reason is the metal parts that floated thru the system could block any part of the fuel system or be hung up and if so, could return to the fuel tank and be pumped back in. With such close tolerances any thing could inturn re-destroy the system so total replacement is required.this was the first time in 35 years i was left on the side of the road.thanks vw corporation for owning up to this issue and completing the repairs.
High pressure fuel pump failurejuly 2015, was driving at highway speed when glow plug indicator started flashing, pulled off highway and car stalled in highway off-ramp intersection.pushed car out of intersection to side shoulder. Car towed to fox vw of rochester hills mi.vw authorized warranty claim on replacement of entire fuel system. Repair was completed and car returned. Car smelled of diesel in the interior compartment. Smell did not lessen after 1 week even with windows open to air out.returned vehicle to fox vw.fox vw stated that there was a spill at the access to the fuel pump sending unit under the seat.the spill was cleaned up and vehicle returned. Diesel smell was less.fast forward 3 months to november 2015, returned car for extended warranty service for glow plug replacement at purchasing dealer in pennsylvania (three rivers vw), dealer service technicians discovered and documented multiple fuel system leaks with incorrectly installed components. Fuel was present on top of engine, high pressure fuel pump housing and fuel filter housing.traveled in this car with newborn daughter and 4yo son multiple times with long road trips in the time from the fuel smell complaint to three rivers vw finding the leaking fuel.three rivers vw repaired vehicle with authorization from vw america.
Brought to dealer for a dpf light. Dealer diagnosed with a clogged particulate filter replaced under warranty. Picked up car drove about 5 miles and the glow plug light came on turned around and headed back to dealer car went into limp mode (on i93 rush hour traffic) shut car off in vw parking lot and tech could not get it to start again. Received a call next day with the hpfp failure news and the fragment went through the entire system. Dealer tested fuel and confirmed no gas in the 3/4 of a tank that is in the car currently.
2011 jetta tdi diesel - second occurrence of engine stall due to high pressure fuel pump (hpfp) failure while driving at 40 plus miles per hour.car stalled and would not restart and had to be towed to dealer.this is the second time that this car has been towed due to a defective design which results in the high pressure pump failing sending debris throughout the system.nhtsa says in concluding statements dated 12/21/12 that (nhtsa recall no. 11v-490) 'the action taken by volkswagen is sufficient to resolve the issues raised by this investigation.i can assure you that the defect remains and is potentially a serious safety issues as the car suddenly stalls while in motion.as this is the second replacement of the fuel system the defect remains a problem and the consumer is exposed to not only safety issues but high costs in repair at $10,000+ if the car is not under warranty.the trend is continuing with 2012 tdis as well.please force vw to address this issue as i now have an unsafe car.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving 70 mph and applying the brakes in an attempt to avoid another motorist, the vehicle stalled without warning. The vehicle was towed to a dealer for diagnosis. The contact was informed that the fuel injector line would need to be replaced. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 33,000.
High pressure fuel pump failure.
On february 1, 2014 i turned on my car and headed to church at about 1 in the afternoon, everything appeared fine. After church i did the same; however, shortly after i had left the church parking lot the glow plug and battery symbols started flashing and suddenly my engine stopped. Out of nowhere my car stalled in the middle of the road, thank goodness i had managed to steer to the side and that the cars on the road managed to go around me because it could have turned out into a tragedy. I had never had any issues with my engine/battery nor did any of the dashboard warning lights light up prior to this incident. I tried turning my car back on several times but it was unresponsive. The battery and alternator sounded fine but for some reason the car just wouldn't start back up. Could it have been the fuel pump? my car runs on diesel and i have always fueled it with the appropriate fuel without any issues so what now?i had to push my car out of the middle of the road and call a tow service to tow my car home. Over the next week i drove a rental to work and called the volkswagen dealership and left multiple messages for parts and service and for the person in charge of extended warranty.it's been a week and they have not answered. My car has been out of a warranty now for a while, however i have maintained it and given it the proper care so it does not make sense that a 2011 vehicle would simply stall in the middle of the road without a warning. I am sure that this is a manufacturer's defect and i would like for it to be resolved promptly, i am sure i am not the only one that has had this issue in the past as i have seen multiple complaints online about this and there has even been a few recalls for previous diesel models regarding issues similar to mine.
The vehicles glow plug light started flashing, the car started running sluggish, i quickly pulled into a gas station. I turned off the car and when i tried to restart it, it would crank but not start. I had it towed to my mechanic, who after some investigation discovered the high pressure fuel pump failed and sent metal shavings throughout the fuel system. Lines, intake, fuel injectors all have been affected. I am being quoted several thousands to repair. This should simply not happen, i see it as faulty engineering!
Takata recall. When starting the vehicle after seating for more than an hour, it takes an excess amount of cranking before the engine fires. 10 plus seconds. One its running it usually drives without issues until you get to 5/16-1/4 tank. While driving down the highway it starts to loose power. The car feels like it is going to shut off. It looses power, gains and loose power causing itto sputter and loose control. After a few moments it is back to normal. Then proceeds to happen sporadically usually every couple miles until it gets fill it up. This happens on city roads and highway. I fill the tank up and i only get on average 10 gallons into the tank, so i know its not out of gas. I have had the fuel pump test numerous times by different mechanics. All of them said its not loosing pressure, and it primes when the drivers door opens like it should. After reading online i have noticed many jetta owners are having the same problems and can not seem to get it fixed. This is very concerning cause it can cut power at any moment and is very dangerous. This has been happen since i bought the car about a month ago and continues to happen if it falls below the5/16 a tank.this is a problem that has effected many jetta owners and prevents a risk to them and other cars on the road. This is a manufacturing problem and needs to be corrected. Thank you.
38,875 miles - total collapse of the fuel line due to an internal failure of the tank fuel pump (hpfp). Vw dealer inspected and found metal in the fuel system.vw dealer tested the fuel in my tank and it showed clean diesel fuel with no contaminants.vw paid dealer to replaced fuel system components & cleaned tank, unit in tank & hard lines.adapted injectors,bleed fuel by stem and tested.i've retained records, communication, and sample of gas in tank at time of collapse.one problem after another with vehicle.
Besides the problem i have reported about the car sputtering loosing power and even stalling once its on 1/4 tank. Now i am having problems with the alternator charging the battery. I replace the mutli fuse, and the alternator. Its still not charging. I had the old alternator tested and it works. After doing some research trying to figure out what else it could be, many other people are experiencing the same issues. Electrical problems are very dangerous and would like to get this resolved.
After driving for 1 hour or more on the highway, the car does not have the power to accelerate when driving at slower speeds and loses control of the speed. After driving 3 hours or more, the car will do the same while still on the highway. The car is not able to maintain speed in heavy traffic and becomes immediately dangerous.
I have a 2011 jetta se 2.5l auto pzev and when i turned on the car outside from my house, the check engine light turned on with no reason.i passed the scanner and threw the code p0106.the car would drive well, but when i release the brake and press gas, the car wouldn't react right away, it would accelerate slowly and kick-in i second gear.then the gears indicator (prnd123) disappears.i changed the map sensor and works good for 3 or 4 day.after this the problem returns.i saw a technical bulletin from volkswagen company and this bulletin says that the car needs an update programming.i called to my concessionaryand they says that i must to pay, first for the diagnosis, and second for this update.i have been investigating about this trouble and too many owners of volkswagen vehicles presents this fault, including usa and mexico.i guess that volkswagen must correct this problem with no charge.attached the technical bulletin 2034012 from volkswagen.
While driving the car to work last thursday (07/28/16) the car stalled and rolled to a stop. I had it towed to my mechanic and he indicated that the fuel pump and possibly the injectors need to be replaced. The car had just under 1/4 tank of diesel fuel at the time. There were no error lights or other indication of failure.the vehicle is still at the mechanic, he indicated that the parts are $900 and labor will be additional. Depending on what he finds as he does the repair. He indicated that the injectors may be damaged which would add an additional $1000 for parts plus labor. I didn't take the car to vw because i don't trust them. The ac failed last month and they wanted $1900 for the repair, i brought it to my mechanic and had it repaired for $800.they billed me $200 to tell me the ac was bad. The car currently has 40,000 mile on it. I don't have the repair invoices at this time. Up to the time of the ac failure all work has been completed by vw.
High pressure fuel pump failure.
Vw jetta 2011 has been dying when idling, in park and while decelerating. It will be stopped at a stop sign or red light and just lose power. It has to then be put in park and the key must be turned to come back on. This also happens when coming to a stop. Recently, it happened coming off the highway going 45 mph. Car had to coast and the brakes were ridden to a stop where car had to be turned back on. Dealership has allegedly replaced issues with the epc light coming on, timing belt and fell pump. The problem persists. Thousands have been spent on this issue and the car keeps dying. It currently has 115k miles on it. There is also an issue when pumping gas at a gas station. Every time the car is filled up, it will not stay the first time turning the key. The gas pedal must be pressed a number of time for the engine to turn over and then the gas pedal must be pumped to keep the engine on. Randomly dying on the highway, on city streets and in intersection is very dangerous and will result in damage to cars, injuries and deaths.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at 40 mph, the vehicle jerked, the check engine warning indicator illuminated, and the vehicle stalled. The vehicle was restarted, but the failure recurred. The was taken to a dealer for diagnostic testing. The mechanic stated that the fuel injector system failed. Four injectors, the fuel rings, the ignition coil, and the wires were replaced. The contact stated that the windshield wipers failed to operate. The vehicle was taken to a dealer where it was diagnosed that the windshield wiper motor failed. The windshield wiper motor was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.updated 01/12/16*lj; 04/19/18
The contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving 30 mph, the vehicle stalled and the check engine warning lamp illuminated. The vehicle was taken to the dealer. The technician diagnosed that the fuel pump exploded due to fuel contamination and as a result, the fuel pump needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The vin was not available. The failure and current mileage was 20,000.
While driving, the hpfp pump failed. The glow plug light came on, started to blink, the car went into fail safe mode, and then died. All took place within 6 minutes on a highway. Car taken to dealer and confirmed that the hpfp failed and sent metal debris into the fuel system which contaminated all other fuel system components (pumps, lines, filters, housings, injectors, etc.) vw customer care provided excellent support during repairs which required replacing all components in the fuel system. This is being reported for tracking purposes.
A warning light came on, and theengine began performing poorly at 75mph on a busy highway. Slowing to exit about a mile further, the engine abruptly stalled and quit on the off ramp.the repair report indicated that it was an internal high pressure fuel pump failure.it caused metal pieces to spread throughout the fuel system.the total for parts only was $4445. Problem is being blamed on fuel quality in the us.
Hpfp catastrophic failurestarted vehicle and while driving experienced loss of power. Diesel glow plug illuminated and mfd message read "service now".stalled at traffic light and would not restart. Towed to vw of corpus christi the next day. Vw repaired at their cost. Never fueled with anything but diesel.repair ticket indicated that 'diesel looked ok".i was fortunate that this did not occur at highway speed.i believe that the complaint was closed too early by the nhtsa and is not due to misfueling as you have been convinced by vw but rather a design flaw in the hpfp.i have lost confidence in this brand and the nhtsa due to this issue.
When driving car the engine will stall and lock up the power steering. It may happen 3-4 times within in 3 mile distance. It has been taken to two different auto repair shops one of which deals only with german motors. The problem cannot be diagnosed. After replacing the fuel pump and crank shaft sensor the problem still exists. This is so dangerous to drive as you don't know when it will happen. Please help with suggestions as the mechanics aren't able to diagnose the problem. Thank you
While driving straight on a city highway, the car stalled, and would not restart. This happened in moderate traffic, but we were able to coast out of the road and into a parking lot.the dealer where we bought the car analyzed the fuel system, and ruled that out. He found a bad fuse related to the fuel pump, and claims at this time that it is probably an electrical issue. At this time, the exact cause remains unknown. This is the third time that we've had the same problem, though the previous two times the dealers claimed that it was a fuel system issue.
Driving down the highway at about 55mph, started switching lanes and stepped on the gas to accelerate. The car sputtered and the engine vibrated. The car felt like i was going to stall driving in the high-speed lane. The yellow check engine light came on and epc light started flashing. Swerving back into the lower speed lane i couldn't even keep the car at 55mph. I had to pull over on the highway to see if i could make sense of it. After turning off the car and then back on, the lights went off and the car was fine. I took it too the mechanic and they said they couldn't find anything wrong after $85.00 diagnostic. The car ran fine for 2 days until the same exact thing happened while driving on the highway again. This occurred on and off intermittently about every 1-2 days for about 2 weeks.three trips to the mechanic within those 2 weeks and with each visit there was a computer connected to the car and a full systems diagnostic reported that there was nothing wrong with the car. It became dangerous for me to drive the car and even more so to drive it on the highway. After the second week the lights finally came on and stayed on and the problem was diagnosed as the engine misfiring in 2 of the cylinders. The mechanic changed with the ignition coil on 12/15.2014. The engine ran completely fine without any issues until last week, 3/19/2015. At 3 months and only 28,000 miles on the car the same problem started to reoccur while getting onto the highway and attempting to accelerate from 40-45mph. It started just as it did before intermittently and about 2 weeks later the engine and epc lights were on permanently again. After the mechanic confirmed that it was the same issue with the same component we changed the same part again. I am expecting to be changing it again in 3 more months, if i still have the car.
The contact owns a 2011 volkswagen jetta sports. The contact stated that while driving approximately 70 mph, an unusual wire symbol warning icon illuminated on the instrument panel in addition toa reduction in engine power. After driving 30 additional miles, the engine stalled without warning. The vehicle failed to restart and was towed to an authorized dealer for diagnosis. The technician stated that the high pressure fuel pump failed. The vehicle was repaired. After the repair was performed, a different unknown warning indicator illuminated. The vehicle was in the process of being repaired. The manufacturer was notified of the problem. The approximate failure mileage was 109,000. The vin was unavailable.
Car engine stopped suddenly while driving. Drifted to side of road; car would not restart. Had to pay $250 for tow to dealer. Service person called to say there was metal in my fuel system/tank, but they didn't know what was wrong. He also accused me of putting the wrong gas in my car. I informed service person that it took 5 seconds on the internet to learn about the nhtsa investigation into the many high pressure fuel system failures that cause engine to stop running. Interestingly, he called back 2 hours later and acknowledged that fuel system and powertrain and other stuff need to be replaced. This is an unsafe car. I could have been going 65 on the freeway with a small child or other people in the car, all of whom could have been seriously injured when car suddenly looses all power and momentum.many online complaint reports are for second failures, after repair. I do not trust the service dept. Of any volkswagen dealer and have no confidence that the problem is eliminated. I am afraid to drive the car.
Never received the recall notice for leaky fuel lines by my local dealer. My car developed a leak and almost caused a crash as it shut down while driving down the road.i am furious as i now also learned there is fuel pump failures being investigated by your organization and the dealer doesn't want to replace it right now while they are doing the fuel lines? this car is 14 months old there is no reason whythis shouldn't all be replaced and warrantied for much longer i don't believe these cars are safe or dependable to drive and it's brand new! i think vw has done a horrible job and i don't want to ever buy a vw again.
While driving 65 mph the vehicle began to sputter. The glow plug coil light began to flash and the car stalled while on the interstate. Tried to move immediately to the shoulder almost causing an accident at high speed. Turned the key off and restarted the vehicle and the check engine light stayed on. Drove it back to the dealership under very reduced power. The dealer had just completed my 40,000 service only hours before. Now being told that the high pressure fuel pump and one of the injectors is bad. Claiming bad fuel but that is not correct. Have only burned high quality diesel in the vehicle and had all services done. Appears that this is a recurring problem on these cars and it's amazing someone has not been hurt. Vw needs to issue a recall on this problem. The estimate to repair is $10k and it's not covered by warranty.
The contact owns a 2011 volkswagen jetta. The contact stated that while the vehicle was at the dealer for routine maintenance the engine warning light illuminated. The dealer performed a diagnostic; the failure was located at the fuel pump filter. The dealer advised that the fuel used contaminated the fuel pump filter with dibris. The fuel pump was replaced, however the failure was not corrected; the engine light illuminated and the vehicle made a loud noise while driving. The manufacturer was made aware of the failure. The vehicle was not repaired. The vin was not available. The failure and the current mileage was 20,200.
2011 volkswagen tdi jetta.came to a three way light, the light changed, i hit the gas and the car died.i was in the turn lane at the bottom of a hill at a busy intersection.i tried several times to restart to no avail.no engine codes or error messages.had the vehicle towed to the dealership where they found metal shavings in the fuel filter.parts are being ordered and the fuel system is being replaced.waiting to hear when the parts are in and the work is competed.
High pitched whine, sudden stall at hwy speed. The fuel light and service engine now light came on. The vehicle would not run and required a tow to the dealership. I was notified it would be a $5000+ repair and the hpfp failed requiring the entire fuel system to be replaced.
Twice the car just stalls. On the road or in a intersection. Car was in motion, on street, and just killed, motor shut off! checking several forums there has been multiple reports of diesels prior to 2013 where the high pressure fuel pump goes out. Luckly i did not get hit by another car.
The contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving approximately 60 mph, the vehicle suddenly stalled and experienced a reduction in power. The contact was unable to restart the engine. The vehicle was towed to the dealer where it was diagnosed that the fuel injector system and fuel pump had failed. The vehicle was not repaired. The manufacturer was notified and no solution was offered. The failure mileage was 33,000.
2011 jetta diesel complete failure of high pressure fuel pump without warning at 50 mph ascending a large bridge in vehicle what has had scrupulous periodic maintainance. Occurring at rush hour on a 4 lane high traffic river bridge (295 delaware memorial bridge) a very dangerous time and place due to collision possibilities.my research so far is that this is a common problem with the company covering it up to 120 thousand miles.no notice has every been received of this propensityor of the, what seems to be "secret" warranty extension.
Jetta tdi high-pressure fuel pump & fuel line blow-out; stalling of engine.
Purchased this car new in 2011. Vw fixed the fuel exhaust ports. Engine light came on again and dealer stated that the particulate filter and catalytic converter both needed to be replaced. Also warned that the fuel pump had serious issues. I had one year left to pay this car off, it had 90k miles on it and i had to turn it in.how can they get away with selling a brand new car for $28k to have it crap out with no repercussions like this?
With little or no warning, engine stalled in busy intersection during evening rush hour.luckily car cost into adjacent parking lot. Had car towed to local vw dealer who said total fuel system had to be replaced due to high pressure fuel pump failure.repair took several weeks.
The car , 2011 vw jetta tdi, stalled while driving on the highway for the third time. This is third repair to the high pressure fuel system. Metal debris were found per dealer.the second time was approx 1 1/2 yrs ago while my wife was driving on the freeway with 2 kids.the first time was approx 3 yrs ago.
Car was running smooth and parked in the driveway and then wouldn't turn over.battery power was fine, hoses were fine(vacuum ok) and then identified that fuel might be the problem,used multimeter to identify that fuel pump under back seat was dead and promptly ordered a new one and replaced it.not expected for a car with 45,000 miles and a 2011 diesel but this is apparently a common problem.had it in for regular maintenance at the dealer too.
I was in the drive thru of mc donalds then came a terrible rattle from under the car, 10 seconds later the car turned off.turned it back on and glow plug light was flashing parked the car immediately. Turned it back on and had little to no power then came to a halt, tried to turn it back on and would not start. Had it towed to vw there looking at it i'm waiting on a response. This is not supposed to happen this early. I always had it serviced at the dealer. On time. Help us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! from the other complaints my stress has hit a limit. If it costs 10k to fix. Then i could of bought a bmw or whatever. 24k + 10k = 34k i'm sad :(
I had just exited the highway, when the engine died at 35 mph. The car would not restart afterwards. The dealer indicated that the fuel system was contaminated with metal shavings. This appears to be another case of failure of the high pressure fuel pump with the 2.0 tdi engine.only diesel fuel has *ever* been used in the vehicle. As per vw's tsb, the dealer tested the fuel and indicated that it was ok.vw covered the replacement of the entire fuel system under warranty. Otherwise, this would have cost approximately $10k.
While driving on the freeway, the glow plug light began to flash and a "service engine now" indicator lit. At this time, the car entered limp mode and power was greatly reduced. I decided to drive straight to the dealer to drop it off. Over the next few minutes the car produced less and less power (a feeling akin to running out of gas, but there was still 1/2 tank of diesel in the car) until it died and would not restart. No other warnings, no other drivability cues, just a dead car on the freeway unable to be started or moved. This could have been extremely dangerous/possibly fatal had i not been lucky enough to force my way to the shoulder before the car completely gave out.so to sum up - one owner (purchased new) diesel jetta; car maintained by dealer at appropriate intervals. Fueled at pretty much the same three stations for much of its life, never had a non-diesel pump anywhere near it; driving perfectly one minute, five minutes later, a dead car. It has been towed to the dealer today, from the symptoms it sounds like the notorious high pressure fuel pump (hpfp) has catastrophically failed.
The car randomly stalls!!!this has happened several times and the dealer says nothing is wrong because there are no codes.this is so dangerous and i do not feel safe driving it.twice the car stalled when sitting at a stop light and once when i was driving on the city street.it will restart after i let it sit.it also stutters/jumps and de excellerates.
High pressure fuel pump failure, resulting in damage that required replacing the entire diesel fuel system. Repair covered under vw warranty, estimated cost (according to vw) had this not been covered was $8000. This failure was not due to mis-fueling, however the fuel tank was very low. I have no reassurances from the manufacture that this problem will not reoccur.
Driving on the highway and the glow plug indicator light starts flashing with a lose of power.the vehicle stalls but luckily while exiting freeway. The jetta was towed to dealer where it was determined hpfp failure and the whole fuel system needs to be replaced.the car was not fixed ($6000) as it was past the warranty by 1000 miles.
Traveling in the left lane on 95 n outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside assistance the vehicle was towed to heritage vwlocated at 9215 harford road #2parkville, md 21234 (877) 398-1963. It was after 9:00 p.m so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below.[xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 volkswagen jetta. While driving approximately 45 mph, the engine stalled without warning. The vehicle was towed to a dealer where it was diagnosed that the fuel failed and needed to be drained. In addition, the fuel tank needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.
The contact owns a 2011 volkswagen jetta wagon. The contact stated that while driving 75 mph, the coil light illuminated. The vehicle then stalled and the contact smelled fuel inside the vehicle. The contact pulled over and exited to inspect the vehicle. The contact then noticed a fuel leak on the ground and on the engine.the vehicle was towed to a dealer but was neither diagnosed nor repaired. The failure mileage was 35,000.
My car would randomly stall while driving, happens both when braking and not braking. When it stalls steering wheel locks up, cannot press gas pedal, and brakes stop working almost. This is incredibly dangerous because while on a road at 50mph+ and my car suddenly stops it can cause a serious accident. The dealer has been able to reproduce it multiple times, and has said it is a common problem. The only warning light that switched on was the battery light after it had stalled. Currently at the vw dealership and was told that it was the fuel filter, was not the problem and car continued to stall more. Not only was a good part replaced but created an even more dangerous situation than before.
Morning rush hour traffic in new orleans (center lane) when glow plug light started flashing and no power to change lanes. At this time, trying not to get run over, i managed to get over and coast to an off ramp into the lower 9th ward(scary). Car was dead and would not start. Brought to a dealership and was told it would be 1 week before it could be looked at it. Not knowing if it was covered under warranty no rental was given and had to be picked up by wife, 100 miles away. One week later was notified the high pressure fuel pump had failed and extended warranty would cover the cost for $109 bucks. It's amazing how i bought the extended warranty and a major part goes out and i got no rental and it's going to cost me money. Vw doesn't stand behind their product.end result from owning a vw tdi, getting run over at 5 a.m in the morning, being stranded in the lower ninth ward of new orleans for 3 hours scared to get out of car, ride with wrecker for 1 hour to dealership, no rental car to get back to work, wait for 1.5 hours for family member to come get me, wait for 1 week to be told the repair cost would be @7k and a remanufactured part would be put back, cost of $109 for warranty, another weeks wait for repair and best off being stuck with a car that has no trade in after anyone checks carfax. While being stranded and checking internet find out vw is having major problems with this and it could have been prevented with a recall.
I was driving to work, which includes crossing a toll bridge daily.i was on the bridge, which is only a 2 lane bridge, when all of a sudden my diesel engine failure light began to flash. I lost acceleration and was able to pull off to the shoulder safely and turn off the car. I sat there for a few minutes contemplating if i should call aaa to get a tow to the dealer. Seeing as i was only about 5 miles from the vw dealer, i decided to see if my car will make it there. It started back up no problem and i was able to accelerate back into traffic and make it to the dealer with no further issues. I explained the problem to the service rep. And they checked in my car and i waited for them to call me with the issue. Later in the day, i received the call from the service rep., and he informed me that the high pressure fuel pump failed, and they will have to rebuild the fuel system, as there were metal particles found in the gas and gas lines. He said this sometimes happens whena customer may use biodiesel fuel or a lower grade of diesel.he also said that they would have to send the gas samples off to vw lab to review in order for the repairs to be approved since i have the extended warranty. I am shocked that this occured, seeing as my car is only 4 years old and less than 50k miles on it. Thankfully, there was not an accident and no one was hurt.
Outside temp was 3 degrees f, approx 0730 on 16feb15 i had been on shift the car had not been started for 48 hrs. I started the car, and went back inside the work building for approx. 5 min. When i went back to the car i noticed a large fluid spill emanating from the bottom of the engine compartment. I immediately turned off the vehicle. After requesting assistance from a co-worker it was discovered that when the ignition switch was activated large amounts of diesel fuel was spurting from the top-front portion of the fuel pump. The vehicle has been left off, is currently awaiting tow, diagnostic and repair estimates.
The contact owns a 2011 volkswagen jetta tdi. The contact stated that while the brakes were depressed the check engine warning light illuminated and the vehicle stalled. The vehicle was towed to the dealer who diagnose that the fuel pump needed to be replaced. The manufacturer was made aware of the failure.the vehicle was not repaired. The failure was 16,690 and the current mileage was 16,700.
My 2011 vw jettas high pressure fuel system stopped working and the car will not start. The dealer said that is was caused by the fuel. The repairs are well over $8000. I understand that nhtsa is looking into this problem because it has happened to so many other vw diesel jetta cars. I have now talked to over 15 people in my area that have had the same issue with the fuel system. I own numerous other diesel trucks that fill up at the same filling station and have not had this problem. Please do something about a recall so this is covered by vw. I can see if this problems was just a few cars, but the tdi web site lists thousands of cars that this has happened to.
Driving on i-5 southbound in our 2011 vw jetta tdi; my car dropped horse power and the glow plug light started blinking. The car did not shut off, but the horse power was cut significantly. We stopped at the next interchange 6 miles away and called vw. They said it should be looked at and scheduled an appointment for the next monday. I turned the car off. It restarted and the glow plug light was not on. Car functioned normally on the drive home (35 miles).i took the car to the dealership on monday and they ran some tests. The hpfp on the engine was out. It sounds like it is a known issue. It is covered by my 60 power train warranty. But my car only has 34,000 miles. It sounds like there are quite a few issues on this type of tdi with the hpfp. Is this something the ntsb will be investigating?
Dashboard lights found in the speedometer and tachometer will turn on and off randomly when the head lights are turned off.this makes reading the dashboard difficult.dealer noticed the problem right away and ordered a replacement dashboard from vw.it's been two weeks and we are still waiting for the part to be shipped to the us from germany.car has under 1k miles.
This incident occurred while we were stopped. I was trying to get my 3 year old out of the car when the door wouldn't unlock. Because we have children, we also use the child safety locks to prevent the door from opening from the inside. The locks hare repeatedly failing to either lock or unlock. What concerns me is that there would be an emergency situation in which the doors would not unlock and my child (or children) would not be able to get out. A quick internet search shows that this is a recurring problem with some of the volkswagen doors. If you do not have the child safety locks engaged, this becomes much less of an issue.however, these locks could lead to a very unfortunate situation with a small child in the back seat, unable to be removed from the vehicle.
Automatic door locks fail to work. Manual entry must be gained to vehicle and doors opened on all doors other than drivers by pulling on inside handles. Unable to access trunk without grabbing long hanled stick and accessing trunk emergency opening latch through back seat arm rest trunk opening. While investigating for a possible blow fuse it was noted that vw fails to provide a fuse map/diagram for these cars in the owners manual and on the back of both the underhood and in car fuse panels. Vw explains this away in the owners manual on page 324 as a decision they made due to the " constant ongoing development of the car"beyond the issue with the locks i believe that failing to provide the owner of the vehicle with the fuse maps could have poetential ramifications as an owner may be unable to solve a simple technical fault on their vehicle thus hazarding themselves and others. Inspection and changing of fuses is owner level maintanence/troubleshooting and volkswagen should be made to provide that information to owners.if you web search vw fuse diagram or map you will see hundreds of complaints.thanks for your time.
The contact owns a 2011 volkswagen jetta. While driving approximately 75 mph, the door locks on the vehicle began to lock and unlock independently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 60,000.
The latch on the driver side has become loose.as i was driving over speed bumps, i noticed the door would rattle hard.i pulled to the side and noticed the latch attached to the car was loose.i tightened up the screws and the door was able to close tightly again.a few weeks later, the problem has occurred again.i tighten the screws, but this time, the door cannot close fully.this is worrisome, because what if the door swings open as i am driving?this is a major safety concern!
While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. The radio would fade in and out and the when adjusting the sound on the radio loud cracking, popping and static should would come from the radio speakers.
The contact owns a 2011 volkswagen jetta. The contact stated that the front passenger side door latch failed to properly lock, and the door swung open without warning. The contact had to tie the door with rope to prevent it from opening. The contact took the vehicle to the dealer where it was diagnosed that the door latch needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under a recall or warranty. The approximate failure mileage was 101,000.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle would unlock and lock without warning. The vehicle was taken to auburn vw (3109 auburn way north, auburn, wa 9800,2 253-499-4121) to be diagnosed. The contact was informed that the lock actuator needed to be replaced. The vehicle was not yet repaired. The manufacturer was informed of the failure and suggested that the vehicle be taken to an authorized dealer to be repaired. The failure mileage was not available. The vin was not available.
Dangerous and harrowing clutch/flywheel failure (near-new 2011 jetta with 39,000 miles) without warning at 55 mph when i depressed the clutch pedal to downshift from 5th gear while braking, stalling my car in traffic at speed. I managed to get the car to the side of the road. Car was towed to vw dealership that today tells me the flywheel and clutch were damaged with repairs estimated at $2,500. An investigation of the ntsb site shows this problem has occurred with other 2011 jetta owners. A search of the internet generally turned up hundreds of identical or near-identical reports of clutch and flywheel failures for 2006 to 2013 jettas. Manufacturer's responses have been, according to jetta owners, varied, with some people reporting free repairs and other reporting large out-of-pocket costs. Interestingly, clutch and flywheel failures are, according to my research (available to anyone who cares to look for it online) being covered by technical bulletins in the european union but not in the united states. My car has been driven and maintained per manufacturer specifications and recommendations, with dealership where i had the car towed for repairs acknowledging verbally that these components should last much longer. A technical bulletin issued by vw is paying for some flywheel parts under some circumstances but not for additional damage to the clutch that often occurs, per the dealership, when the flywheel fails. Labor costs are not covered, and they are estimable.
My car has had 3 stalls within 3 months. I took it to the dealer they replaced the throttle assembly. Since then i was pulling out of a parking spot and put the car in drive and the car stalled. I took it to the dealer and they said they couldn't find anything wrong with the vehicle.
This car stalls out as it slows down. It does not change to a lower gear in time when decelerating and stalls out.it will not stall out every time i slow down.i never know when it will stall.it's very random and i have stalled out in the middle of intersections and any situation slowing down.i brought this car back to the deal twice and they could not find anything wrong with it. I pleaded with them that the car is dangerous but they sent me packing. I am writing this because i do not want them to resell this car to someone, the car stalls out and they get injured.for four year, i have had to drive this car using either the manual shift, or put it into neutral whenslowing down. I am returning the car today. Please don't let them resell this car.also, sometimes the car will not shift into 6th gear. The driver side window will not stay up.i will roll it up and it will automatically room down like something is obstructing it.
2011 vw jetta not completing downshifting the car will lurch when the vehicle comes to a stop because of the incomplete shift.sitting at a stop sign i lifted my foot off the brake and the car lurched forward about 4 inches. This took place several times. Took it to the dealer to have it looked at and it was diagnosed as a bad valve body in the transmission. After looking on countless forums and looking at service bulletins its happen to many people.i would venture to say this is a carryover transmission from other model years and others are having the same issue. Could prove to be fatal if you were to be stopped at a stop sign and a child was to walk out in front of you!!!!
Car jerks when up shifting and down shifting i was told by the dealer that the transmission needed a part that had to be order from germany. They called the mechatron they told me it was the computer brain for the transmission i waited two weeks and after having the car for a few days it is doing the same thing i'm taking it backtomorrow. Sometimes it feels like the car doesn't want to come off a high gear i''m afraid that i wont be able to stop the car .i wish i could get my money back.
The effected car was a diesel model 2011 volkswagen jetta tdi sedan with 48,074 miles on the odometer at the time of the incident.while traveling at approximately 40 mph in normal driving conditions, the vehicle experienced a sudden reduction in power and displayed a flashing glow plug light and solid check engine warning lights.the vehicle was immediately pulled to the side of the road where the engine was shut off.the engine failed to restart and was towed to a volkswagen dealership service department.the volkswagen dealer determined that a catastrophic failure of the vehicle's high pressure fuel pump (hpfp) had occurred.the dealer found that extensive damage to the entire fuel system had resulted from the failure, causing internal metal debris contamination that required substantial repairs.the total cost of repairs were reported by the dealership to equal $6,500.00.
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins.from stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down beforeacceleration.entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral.these are intermittent problems at varying degrees of severity .
The contact owns a 2011 volkswagen jetta. The contact stated that while driving approximately 30 mph, the vehicle jerked and decelerated without warning. The vehicle was taken to dealer where unknown repairs were performed on the vehicle. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 2,000 and the current mileage was 15,000.
This car has an automatic transmission. It's a jetta tdi. If you stop on a sharp incline the car will roll backwards when you take your foot off of the brake and push the gas pedal. I've tried pushing the gas pedal before letting off the brake but it still rolls backward. I took it to the dealer and explained that i am afraid i will roll backward into another vehicle of even a pedestrian. The dealer said rolling backward is normal for this car. I think this is unsafe for me and the people around me. I bought this car new from tom bush regency motors 9850 atlantic blvd. Jax., florida 32225. Ph (904) 725-0911.
Driving on i-5 southbound in our 2011 vw jetta tdi; my car dropped horse power and the glow plug light started blinking. The car did not shut off, but the horse power was cut significantly. We stopped at the next interchange 6 miles away and called vw. They said it should be looked at and scheduled an appointment for the next monday. I turned the car off. It restarted and the glow plug light was not on. Car functioned normally on the drive home (35 miles).i took the car to the dealership on monday and they ran some tests. The hpfp on the engine was out. It sounds like it is a known issue. It is covered by my 60 power train warranty. But my car only has 34,000 miles. It sounds like there are quite a few issues on this type of tdi with the hpfp. Is this something the ntsb will be investigating?
The contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving at various speeds, the vehicle failed to accelerate as the traction control and the low air pressure warning light illuminated. In addition, the contact stated that the vehicle shifted into the neutral position independently as the drive position light flashed.the vehicle was taken to a dealer. The technician stated that the vehicle was functioning as designed. The failure recurred.the vehicle was taken back to the dealer, where it was diagnosed that the mech tronic unit needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and stated that the vin was not included in nhtsa campaign number: 09v333000 (power train). The failure mileage was 105,000. The vin was not available.
While driving down the highway at 70 mph the engine lost power and coasted to a stop on the side of the highway with several lights on the dash flashing and it appears from research on the internet this is a common problem that the hpfp quits and the car will not accelerate. The motor is a diesel tdi.
After driving for a while, the car acts as if its going to run out of gas. The car will start to jerk and idle very roughly in which a few times it has cut off on me, once trying to exit the highway. Had it checked out by certified vw dealer where the car was bought, and i was told it was a faulty n205 valve. Had the valve replaced and 2 days later the car is doing the exact same thing. Took it back and dealer once again said they fixed the problem by adjusting sensors, but still the same thing is happening.
The contact called on behalf of her daughter who owns a 2011 volkswagen jetta. The contact stated that after starting the vehicle, the vehicle failed to operate with the transmission in the reverse. The vehicle was towed to an independent mechanic who diagnosed that the transmission dual clutch assembly was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer volkswagen of new port richey located at 4719 us-19, new port richey, fl 34652 and the manufacturer were notified of the failure but, no assistance was offered. The failure mileage was 118,000.
I parked on a driveway with a 15 degree pitch. I followed the same procedure each time i park, waiting 1 minute in idle, transmission to neutral, with my foot depressed on the brake pedal. After shutdown i engaged the parking brake and placed the transmission in 1st gear. I exited the vehicle for 10 to 15 minutes preparing the car for waxing. I left the area for about 15 minutes and returned to find the car had rolled down the driveway, crashed through a fence, down a hill, and into trees. (the parking brake was engaged but transmission was in neutral) i performed tests and determined that randomly, gear shifter appeared to be in 1st gear but when i released the parking brake the shifter returned to the neutral position and car started rolling back. I contacted vw customer service and reported this. A vw service manager asked me to replicate conditions of incident. I parked the vehicle on a slight upgrade, allowed one minute in idle, set the parking brake, and placed the shifter in 1st gear. The service manager informed me that manual transmission synchronizers can randomly catch while stationary preventing proper engagement into 1st gear. He also informed me that i had not fully engaged the parking brake.he pulled the parking brake up slowly (approximately 6-7 clicks). The service department reported parking brake and transmission tested ok and no repairs required.questions for ntsb: 1 should order of operations outlined in vw owner's manual for parking car with manual transmission berevised to first place the transmission in 1st gear, release the main brake slowly, and determine if car remains stationary before engaging parking brake? this would prevent full load on transmission while insuring that the car remains stationary regardless of a parking brake failure. 2: should the vw manual state that the parking brake needs to be fully extended (6-7 clicks)?
Crank case is noton recall so it's not covered under warranty.the cost is 4200.00.at what point will it go on recall.without the repair the car is dead in the water.warranty company will not pay for anything that's on a technical service bulletin.also called vw verified is on the technical service bulletin.it's very dangerous as the car oil light comes on and runs rough andjust stops. July 72017bulletin 15-16-02 (v151602)
I have experienced dramatic hesitation while, from slow speed, trying to accelerate quickly onto a main road with heavy traffic. The dsg cannot figure out which gear it needs to be in and either hesitates or goes into what seems to be neutral, the engine high reves. The jetta just comes to a stand still in the middle of the road as the computer tries to decide what gear it needs to be in.the hesitation is pronounced enough that i fear i wouldn't be able to get out of someone?s way if i had to. This is most definitely a safety concern.i work in the boston area and you need to be able to get into fast moving traffic quickly. This happens on a daily basis and has been happening since i purchased the car in january of 11. I have reported this to the dealer numerous times and they said they are aware of the problem.one of the service advisor's stated that this is a known problem.
2011 vw jetta tdi failed while driving on highway.as car slowed due to traffic, the coil (glow plug?) light came on. When car came to complete stop due to traffic, engine light came on and the car stopped and would not restart. There was no time for me to move to the side of the highway due to traffic congestion so i was stranded in the middle of the freeway. Waiting for ca highway patrol for help, traffic cleared and i was subsequently hit by a car moving at freeway speeds and sustained injuries (ribs, back and neck injuries, and concussion) online, there are numerous reports of other vw cars that experienced the exact same issue (coil/glow plug light, then engine failure).this happened to me on a freeway and the rear-end collision i was subjected to due to car failure could have been fatal.since this is happening to other vw cars, i believe this needs to be investigated to prevent fatalities.thank you!
Brought to dealer for a dpf light. Dealer diagnosed with a clogged particulate filter replaced under warranty. Picked up car drove about 5 miles and the glow plug light came on turned around and headed back to dealer car went into limp mode (on i93 rush hour traffic) shut car off in vw parking lot and tech could not get it to start again. Received a call next day with the hpfp failure news and the fragment went through the entire system. Dealer tested fuel and confirmed no gas in the 3/4 of a tank that is in the car currently.
I am having what i believe to be a serious, but intermittent, safety problem with my 2011 jetta sportwagon tdi. There is also what may be a related issue with the automatic transmission shifting at low speed.occasionally when i attempt to accelerate away from a stop sign/traffic light, the engine does not respond to throttle movement. When i take my foot off the brake and press on the gas pedal the car moves ahead under what i believe is idle power but as i try to accelerate, it is like the gas pedal is not connected to the engine. The engine is running but won't rev and move the car. I usually end up about a third of the way into the intersection with a car that is seemingly stalled (engine still running however). The car behind me then has to brake and if i happened to be trying to cut into moving traffic, i am now a target for the cross traffic.i reported this to selling dealer service department early in my ownership experience of this car and was told don't worry about it, that is normal, it's a transmission thing. Perhaps there is a link to the transmission and as i mentioned earlier, this is a problem area as well. When driving slowly, around 20-25 miles per hour, the transmission can't seem to decide what gear it should be in. It keeps bouncing back and forth between gears causing a very uncomfortable surging.the surging part i can work around by shifting to sport mode. This mode might also help the acceleration problem but i don't have good experience yet to confirm.
I cannot turn the key offand remove itor lock my carthe engine keeps running
Transmission kicked into neutral while cruising on highway.had to pull over and come to a complete stopand restart the car before it would allow me to shift back into drive. The fault recurred a few miles later and has recurred several times since then.the car is now too unsafe to drive.
At steady throttle angle of accelerator pedal, slow speeds pulling out on to main road with heavy traffic. Dsg can not select the proper gear and hesitates so badly that we were almost t- boned in the drivers side of the jetta by on coming traffic. I guess about .1 tenth of a second no movement for the jetta. This dsg had a daul clutch flywheel and is a computer shifted manual transmission on dual shafts to output drive. I called third different dealer and all say this is the way the jetta with dsg performs. Dealer gunther volkswagen in buford was helpful, and acknowledged the problem. Volkswagen has no software fix. Village volkswagen chattanooga, tn advisor shared that all dsg transmissions have the problem. Volkswagen designed and make the dsg, why can they not fix the problem? this is a safety problem that will end up getting drivers and passengers hurt. The jetta just stands still in the middle of the lane as the computer decides what gear selection is needed. This has happened to us three different times. My wife is scared to drive the jetta for fear of a accident. We have contacted volkswagen of america about the problem. After market software company unitronics has a software fix at a cost of $500.00. Please contact me!
The contact owns a 2011 volkswagen jetta. The contact stated that while driving approximately 40 mph, the vehicle jerked and decelerated. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 7,000.
On monday, november 26th i was driving my wife in our 2011 volkswagen jetta tdi diesel from our vacation property in salyer, california (trinity county) to our home in arcata, california (humboldt county), a distance of 45 miles along route 299.299 is a two lane highway that has occasional passing lanes and has a posted speed of 55 mph.approximately 15 miles into the trip, i attempted to pass a slow moving vehicle by means one of these passing lanes.as i pulled into the passing lane, the jetta accelerated smoothly from 45 mph to approximately 60 mph, when it suddenly lost power and began to decelerate rapidly, eventually downto approximately 20 mph, although the engine was roaring at a very high level of rpm?s as this deceleration occurred.this event created an extremely dangerous situation:the passing lane is of limited length and the passing maneuver needed to be completed before it ended because there was oncoming traffic.immediately behind the jetta was a pickup truck that had also pulled into the passing lane.as the deceleration occurred, the pickup truck came within inches of colliding with the rear of the jetta.fortunately, i was able to get the car to safety at the shoulder of the road.thereafter the car could only be driven in 1st gear and at only at a very slow speed.i called volkswagen of american and they made arrangements to tow the jetta to the nearest dealer, redding volkswagen, located in redding california.this is the second time an event like this has occurred since i purchased the jetta on july 10, 2011.in april 2012, as i pulled onto the main street in susanville california and began accelerating from a stop to approximately 35 mph, the jetta suddenly and rapidly decelerated.on both occasions the rapid deceleration occurred without any warning lights.
Car engine stopped suddenly while driving. Drifted to side of road; car would not restart. Had to pay $250 for tow to dealer. Service person called to say there was metal in my fuel system/tank, but they didn't know what was wrong. He also accused me of putting the wrong gas in my car. I informed service person that it took 5 seconds on the internet to learn about the nhtsa investigation into the many high pressure fuel system failures that cause engine to stop running. Interestingly, he called back 2 hours later and acknowledged that fuel system and powertrain and other stuff need to be replaced. This is an unsafe car. I could have been going 65 on the freeway with a small child or other people in the car, all of whom could have been seriously injured when car suddenly looses all power and momentum.many online complaint reports are for second failures, after repair. I do not trust the service dept. Of any volkswagen dealer and have no confidence that the problem is eliminated. I am afraid to drive the car.
While attempting to accelerate car sputtered, and hesitated while losing power.regained power briefly then sputtered, lost power and engine cut off completely.started engine after letting sit for a few minutes drove home ok.happened again a week later and took it to dealership.dealer diagnosed it as faulty ignition coil and arcing.
The contact owns a 2011 volkswagen jetta tdi. The contact stated that while driving 15 mph, the transmission did not shift properly. As a result, the vehicle hesitated and decelerated almost to a complete stop. The contact mentioned that the failure recurred three times. The vehicle was taken to the dealer who was unable to diagnose the failure and stated that the vehicle was operating under normal conditions. The manufacturer was made aware of the failure who referred he contact back to the dealer. The vehicle was not repaired. The failure mileage was 1,700 and the current mileage was 8,700. Updated 04/11/12*ljconsumer stated there were 3 incidentsof hesitation with the vehicle while driving on roads with speed limits of 55 mph. Consumer also stated vehicle hesitated almost to a complete stop while slowing down. Consumer took to vw dealer on 12/19/11 and dealer informed consumer transmission shifted normally. On 12/30/12 the dealer updated software .consumer searched online for technical service bulletins and found information about the delay on acceleration on consumers vehicle. Updated 6/7/12 *sd
After driving for 1 hour or more on the highway, the car does not have the power to accelerate when driving at slower speeds and loses control of the speed. After driving 3 hours or more, the car will do the same while still on the highway. The car is not able to maintain speed in heavy traffic and becomes immediately dangerous.
When coming to a stop as vehicle is shifting down, it lunges forward and you feel a hard knock coming from transmission. Intermittent issue. Safety concern as it occurs as you are slowing down. When researching online noticed other owners have experienced similar issue. I took to dealer and they were not able to replicate issue.
I have a 2011 jetta se 2.5l auto pzev and when i turned on the car outside from my house, the check engine light turned on with no reason.i passed the scanner and threw the code p0106.the car would drive well, but when i release the brake and press gas, the car wouldn't react right away, it would accelerate slowly and kick-in i second gear.then the gears indicator (prnd123) disappears.i changed the map sensor and works good for 3 or 4 day.after this the problem returns.i saw a technical bulletin from volkswagen company and this bulletin says that the car needs an update programming.i called to my concessionaryand they says that i must to pay, first for the diagnosis, and second for this update.i have been investigating about this trouble and too many owners of volkswagen vehicles presents this fault, including usa and mexico.i guess that volkswagen must correct this problem with no charge.attached the technical bulletin 2034012 from volkswagen.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact restarted the vehicle. The vehicle was taken to platinum volkswagen - sales (340 w old country rd, hicksville, ny 11801) where the mechanic was unable to duplicate the failure. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 50,000.
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.
Volkswagen jetta sedan dsg tdi 2011.vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition.dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum rpm as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa.
The contact owns a 2011 volkswagen jetta tdi. The contact started the vehicle and shift gears from park into the reverse position and immediately the vehicle surged forward. There were several attempts before the vehicle responded in reverse. The identical failure occurred on a separate occasion. The vehicle was taken to an authorized dealer who was unable to duplicate the failure. The contact will notify the manufacturer regarding the defect. The approximate failure mileage was 1,710.
The contact owned a 2011 volkswagen jetta. While the vehicle was stationary, it rolled back down a hill and crashed into a tree. The contact stated that the key was not in the ignition and there were no occupants in the vehicle. The air bags did not deploy. The vehicle was towed. A police report was not filed. The vehicle was destroyed. The manufacturer was made aware of the failure. The failure mileage was 63,000. Updated 02/15/2017*ct updated 7/16/18
Emission issues, needs to replace egr filter assembly and dpf assembly for a 4 year old car.check engine light comes and goes.
Approximately a year ago, my engine began to give a clear sense of the car shuddering or rocking back and forth. While sometimes the feeling would occur even when stopped at a light, the vast majority of the time this occurred while i was driving at consistent low speeds. In almost all cases, i was attempting to maintain a consistent speed around either 13pmh or 30 mph.eventually, i found the rocking motion very easy to reproduce. I'd set the car to 30 mph via cruise control and drive down a straight road with very slight upward and downward slopes. While it happens even on flat ground, i found that a slight decline is most likely to reproduce the feeling. My best guess is that there's something about the way the fuel supply system/transmission is trying to determine whether or not diesel needs to be supplied to the engine. The fuel supply system seems to almost cut out because giving diesel would produce a speed too high, and then it comes back on suddenly, because giving it no diesel would cause the car to slow too much. While sometimes this is simply a nuisance, i have had on many occasions felt that it was a genuine safety hazard since i couldn't predict how the engine would react. This in combination with overly strong engine break when letting off of the accelerator and delayed acceleration when stepping on the peddle that can cause inconsistencies and safety hazards when maneuvering in stop and go traffic on the highway.i've mentioned this problem every single time i've taken my car in for it's regularly scheduled maintenance. The vehicle has a diesel dsg engine, and as i've been told by service technicians and representatives, some of the things like strong engine breaking are associated with this type of engine. However, the car's rocking motion certainly goes beyond anything that could realistically be considered normal and safe.
The contact owns a 2011 volkswagen jetta.the contact pulled in the his garage, he pushed the start/stop ignition button to turn off the car, and then pushed the remote button for his garage door to close. He opened his house door and soon became distracted and inadvertently exited the vehicle without putting it in park.moments later, the vehicle rolled out of the garage, before if fully closed.the failure and the current mileage was approximately 16,000. Updated 6/12/12
2011 volkswagen jetta tdi - took it in for service on 07/05/2012 and the dealer states that i have a malfunctioning clutch (could be a throw out bearing, pressure plate or multiple clutch components) none of which has been 100% diagnosed until they pull the transmission out and inspect it, to do this the dealer wants $1000.00 + parts. I was also informed that my right front wheel bearing needs replacing ($435.00) for the bearing alone + labor. At this point it seems more of a manufacturer or workmanship defect, i currently have 44,500 miles on the car and use it 90% on the highway at 65-75 mph. Dealer states that they may open an investigation with volkswagen but i still have to pay to get my car out.
Glow plug light started blinking, then the engine light came on.shifting became erratic.pulled into a service station, and once the vehicle was turned off, it wouldn't restart.after basic checks, the fuel pump was pulled for inspection and metal shavings were found.in researching the repair, the independent station suggested putting things back together, and having it towed to the dealer, as it was suspected to be a known issue with the bosch high pressure fuel pump.in fact it was, and while the car was two months out of warranty, the dealer went ahead and covered the repair under the unrelated drivetrain warranty.i consider myself incredibly lucky that this wasn't 15 minutes earlier, when i was traveling at highway speeds, on an incredibly full freeway.it could've been a major accident if i had suddenly lost power.considering there are entire websites devoted to tracking this issue, i can't believe that there hasn't been a recall.
This 2011 vw sportwagen tdi (diesel)would easily stall in first gear.since the first test drive we were told at the dealership, this manual transmission takes getting used to.i have a friend who owns a 2011 golf tdi with a similar issue.however, even though i became more accustomed to driving it, i would still stall in first gear...sometimes in intersections.i mentioned this to the service advisor, during several service visits and i was told it was just the way these cars are. Every time a service advisor would test drive my car they'd stall it.they never looked into it.at 89,000 the dual mass flywheel had to be replaced.at this point the car was out of warranty.i went to and independent mechanic (that i trusted)and asked him to not only replace the dual mass flywheel, but the clutch plate and throw out bearing as well.he said the clutch plate and throw out bearing looked fine.i said since we have this apart i don't want to take any chances.since replacing the parts with original vw parts it drives like a normal manual transmission car should...i no longer stall this car in 1st gear.one can check on line and see other people are having similar problems.besides the expense it is also dangerous.i'm surprised there isn't a recall on this issue. On september 19th i spoke to the service manager at flynn vw, and asked his advice about dealing with vw and he reiterated that the manual transmissions on the diesels (tdi) were like that.he stated he still stalls when driving the diesel vws.however he said the gas engines didn't seem to stall like the diesels.
2011 volkswagen jetta tdi stalls in traffic. It will start after stall but it will not move in any gear. Auto transmission. The car stalled for the first time at only 175 miles. The car was taken to the dealer and fixed?car stalled the second time in traffic at 230 miles. It's now back at the dealer and they do not know what is wrong with it.
While accelerating normally from a stop sign in sport mode (sport mode for responsiveness, not a drag race), the car jerked while shifting from first to second gear.it was a half second hesitation but noticeably lost power and recovered but noticeable enough for me to report it.
The contact rented a 2011 volkswagen jetta.the contact stated that the gear shifter independently shifted from park into reverse while driving.the vehicle then began to reverse uncontrollably and crashed into a small patio but the vehicle did not stop. The contact then jumped from the driver side window and sustained injury. A relative then jumped into the vehicle while still in motion to maintain control of the vehicle. The relative was able to stop the vehicle while on a residential patio. The contact was hospitalized and a police report was filed.the contact did not notify the dealer.the manufacturer was awaiting a response from the contact regarding the crash.the vehicle was not repaired.the failure and current mileage was 4,000.
While driving the car with the dsg transmission in manual shift (tiptronic) mode, the car is supposed to downshift automatically as the car slows down.i have had 2 instances when the car would slow down, the transmission would downshift (as it should) to 4th gear and the instrument cluster multi-function display indicates 4th gear but when i accelerate to get the car moving again, the car feels like it is stuck in neutral, i.e., the engine revs but the momentum does not increase.solution: i have found that manually pushing the shifter lever down to shift into 3rd gear engages 3rd gear and gets the car going again.
The contact owns a 2011 volkswagen jetta sportswagen. Thecontact stated that while driving 5 mph from a complete stop thetransmission exhibited a delayed response and began slipping into a higher gear with hesitation. The failure occurred intermittently. The vehicle was taken to an authorized dealer where they were unable to diagnose the failure. The manufacturer was not made aware of the failure. The approximate failure mileage was 200.updated 07/21/11the consumer stated when taking off from a stop, it felt as thought he vehicle shifted to a higher gear. The consumer had difficulty getting the vehicle to accelerate. The dealer was unable to duplicate the problem. Updated 08/18/11
Automatic transmission has extreme hesitation when accelerating from slow speed such as merging with traffic. Dealer says this is normal and finds no fault with the power train. When accelerating the car will vitally stall with zero forward movement, then it will finally engage and lunge the car forward very abruptly. Have had three very close calls and this will result in accidents in the future.
Twice the car goes into reverse in all six gears.it happens when i try to come out of a full stop.it happens on flat ground.the first time it seemed to fix itself after about 10 minutes of my fiddling, but i can't see what i did to make it work.i had stopped quite a few times between one time and another and it worked perfectly well.the time between the first incident and the second was 13 days.
Several times since owning the vehicle (2 weeks), it has stalled when taking off. This has happened with every person who has driven the car, even very experienced drivers with manual transmission. Latest incident was pulling out from a side street and the car stalled, causing a very dangerous situation.
Driver seat belt latch failure. The driver's seat belt cannot be engaged in the latch, something broke inside the latch mechanism.the seat belt is not functional!!
We bought a new car one month ago. Our two priorities were:safety and enough room for our baby. One day i took the car to go with my baby to the doctor's office. I checked the base of the car seat and i noticed that it was loose. I am not strong enough to pull the straps (we were using the "latch on" system) and i tried to use the safety belt (of the middle rear seat). It was impossible to lock up this belt because it does not work like the others. You pull out the belt and will never be locked up. Sometimes you have the feeling that it is locked but, after a double check, it is not . This could be a very serious risk if you place your baby's car seat or a person is setting there. Because, in case of a car accident, the belt will not hold properly the person or the baby's car seat. In both cases the person could be ejected.
The contact owns a 2011 volkswagen jetta. The contact stated that the driver side seat belt did not latch. The vehicle was taken to a dealer where it was diagnosed that the driver side seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.
My 3 year old son's seatbelt locked around him when he thrust himself forward in his car seat. I attempted to get him out, but he had apparently put the top portion of the seatbelt behind his neck. Any attempt i made to get him out only resulted in the seatbelt tightening more and more. Subsequently, i had to call 911 and medics came to cut him out of the seatbelt.
Passenger airbag is off even when someone is sitting in the seat. If someone does not have the seatbelt fastened in the passenger seat the bell and light will not come on.
My tired was punctured and the tire pressure indicator light did not come on at all. The seatbelts never retract after taking them off they just hang there. Sometimes when i lock the doors the alarm does not sound off indicating the alarm is set, also my horn works when it wants to but never when it should, for instance there was a car coming up the street the wrong way and my car failed to create sound from the horn for me to alert the other driver. My car could be in motion or stationary none of the above works, my brakes have went out a few times while i was in motion in the middle of the highway as well. These issues have been happening way before the date i listed below but i just thought these were normal issues i need to get fixed on my own but who knew it was a recall issue all along.
The driver's side seatbelt has started unraveling significantly along one edge, with the threads separating; this has been going on for several months.the car was purchased new and has about 40,000 miles on it.
1) seatbelt indicator sounds when drives belt is connected and is the only one in the vehicle; no one or items are in any of the other seats (same issue as in the 2006 jetta). 2) wiper motor failed - wipers worked intermittently when functioning. 3) headliner is separating and drooping in rear and obstructing the view through the rear view mirror (same issue as in the 2006 jetta). 4) ignition coil's and map sensor are continuously failing (same issue as in the 2006 jetta).
Passenger airbag is off even when someone is sitting in the seat. If someone does not have the seatbelt fastened in the passenger seat the bell and light will not come on.
I have a problem with the ignition key switch that has been more difficult to start up and turn it off when is stationary of curse. The switch its getting stuck or jammed and wont move any where until so many tries and moving the drive wheel. I spend 1 hrs yesterday 04/13/19 trying to power the engine off because of the ignition key and my wife drive the car too but she is not strong enough to turn the engine off and she called me to help her. I have this problem since january 2019 and i don't know what i have to do. I have other problem with the driver seat that is cracking when i'm driving and press the break pedal my seat make a click and noise every time the car change the speed.
At home while the vehicle was off and stationary, upon removal of the rear bench seat, i discovered severe burn marks under the seat. As well as some coins that have been cemented in place by melted plastic. The burned area appears to be right above the exhaust.
There are multiple lights on the dashboard. The abs, brake, traction control, airbag, and tire pressure light are all on when starting the car and stay on. The tpms light sometimes shuts off but sometimes it doesn't. There is a similar problem on 2006-2010 jettas and there was a recall that resolved a similar problem.
While driving, i smelled a burning smell from outside the car. Had the same occurrence on 3 different occasions on a previous vehicle which turned out to be sticking calipers, so immediately i checked the brakes. What i found was the smell was coming from the rear driver side and the rim was very hot.
When i purchase this car 2 days after i purchase the brake light came on flashing the car idles too high what could be wrong with it
Brake light started to flash every once in a while. Brought my car into the dealer and the master cylinder was leaking into the vacuum chamber. No leaks on the ground as the leak was contained in the vacuum chamber - i was slowly running out of brake fluid. The dealer found the sealing surface of the master cylinder was not smooth - they figured it was leaking from new. Shop replaced master cylinder and vacuum chamber under warranty.
The contact owns a 2011 volkswagen jetta. While driving at an unknown speed, the abs, traction control, brake, and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The mechanic, however, informed the contact that the failure may be due to the abs control module. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 88,000.
The contact owns a 2011 volkswagen jetta. While attempting to accelerate at 35 mph, the accelerator pedal was depressed to the floorboard and the vehicle failed to respond effectively. The wrench and check engine lights illuminated on the instrument panel. The brakes failed to completely stop the vehicle on two separate occasions. The vehicle was taken to a dealer where the failure could not be determined. The dealer reset the electrical system, but the failure recurred. The manufacturer was not notified of the failures. The failure mileage was approximately 92,629.
The rear drum brakes failed on more than one occasion causing loss of break pressure which on one occasion almost resulted in a rear end collision.both times the rear drum break failure was confirmed by a volkswagen certified mechanic.on one occasion both rear brake systems were completely replaced including the brake drums.on the other occasion the rear brake drums were salvageable but the other components were replaced.the first time was on may 26th, 2015 and the second time was june 27, 2018.the first time a complaint was made with volkswagen in the untied states on june 5, 2015.
We purchased the vehicle and a couple of days later we went to have the brakes checked and found out all the brakes and rotors were rusted so bad the bushing was broken off and there was no emergency brake. This was something that would not pass inspection yet the dealer said he just had it pass inspection. Also the ti-rod bar in the back was broken the rear springs were rusted and broke.
The abs module on this model keeps breaking every 88,00 miles
I started up my car and was driving from work, all of a sudden i see a bunch of my warnings light appear on the dashboard all at the same time. I was driving in alexandria city and the care was in motion when the lights appeared. The tire pressure light, traction control, abs, and even the air bag light. 3 different system have faults is a concern to my safety. I went to a mechanic twice and then the dealership, found out that the rear abs sensor needs to be changed to get rid of abs and traction control. After that was part was changed and the fault code was cleared the traction control and tire pressure still remained. Air bag light code was cleared too. After a month driving all of those same light reappeared again after i started up my car, i was stationary when the lights reappeared and was about to drive in city. The lights did not go away after driving. A big job needs to be done in which this is an manufacturer error which vw needs to take care of. I've spent close to $1100 of part and labor and this problem still remains. I am concerned for my safety if the electronic system might caused my air bags to deploy or traction control may not assist me while driving. The first incident occurred late july and the second occurred september 6.
I purchased the jetta used from carmax in nashville, tn in 2014. It began having safety issues on march 2014. Randomly, my car will just stop while driving down the road, or after accelerating from a stopped position when moving on from a stop sign or stop light. I can be driving anywhere from 15 mph to 50 mph, and all systems shut down. The battery light goes on, the steering locks, and the brakes lock. I always panic, put the car in neutral and have luckily managed to veer off to the side of a road and stop, shut the car off, and turn it back on again. Eurofix tried to manage the problem by replacing the crank sensor and cam shaft. But he problem came back, much worse. The second problem is now i cannot unlock my drivers side door with my magnetic key or by sticking the actual key in the lock. I see that another recall has been announced for the 2011 jetta that is not pulling up via my vin number, but i believe it might be my car's issue: online, ate that in march 29, 2011 (published by nhtsa) in which an issue with "an electrical wiring and fuse layout where the converter box is protected by the same fuse used by the signal horn and the anti-they alarm system. Should that fuse be blown,, the converter will be disconnected from the power supply which in turn will shut off applications such as the engine management system, lighting system, and wipers"......"should this happen while the vehicle is being driven, the engine could stall or the headlights or wipers could turn off unexpectedly, potentially leading to a crash without warning."please help me!!!!!!! what do i do. What will remedy this situation so i don't get killed or kill others. I't gonna happen....then my family will file a lawsuit. I need guidance and for this car to be fixed/traded out.
Abs module failed after 31k miles. Horn also failed. This was diagnosed by my mechanic. Told me about the recall on 2009 and 2010 jetta's for abs module.lights for abs, electronic stability control, air bag and tire pressure are all illuminated. Car has 31k miles. There is a recall on the abs module on 2009 and 2010 jetta's this car was purchased in 2010.
Was driving and heard a clicking sound, shortly after my steering and brakes locked up, and then the entire car stalled. I was unable to restart the engine.had car towed into the vw dealership where they told me my fuel (diesel for jetta tdi) was contaminated causing the fuel pump to burst which lead to metal shards destroying the entire fuel system. However, i am 100% positive, and have receipts for proof, that the car had been filled up with diesel gas about 1 week prior to the incident and was running completely smoothly up until the sudden break down.
On 05/22/2019 around 6 pm, my wife parked the car (vw jetta, 2011 was stationed in parking mode), turned the car off at 309 smith street, newark, nj 07108, then suddenly the car rolled back the downhill, crossed smith street to hit our neighbor car on the right side, a black honda accord parked in front of 310 smith street (a one way street). A police complaint was not filed. I spent almost $500.0 to partially fix my neighbor car. We were lucky that another car was not driving by, nor a pedestrian walking by. We didn't the cause of the incident, but found it wear.almost 3 weeks before, also, my wife come back from the grocery store, she parked the car, turned the car off, went out and removed the grocery from the trunk, and suddenly the car rolled back to crush the grocery items on the floor and rolled over right foot
Vehicle stalls intermittently since purchase, commonly when exiting a freeway to a stop or during rush hour(stop/go)traffic.before stalling, vehicle will jerk, rough idle, and delay acceleration.stalling may occur at a stop after high speed, however stalling has also occurred during driving after a high speed to low speed departure.when vehicle stalls during driving, both the wheel and brakes lock up commonly.it takes putting it in neutral while rolling and attempting to start several times before ignition kicks in.this has been dangerous as the only braking would be a gradual emergency brake pull and there is no additional steering, thankfully i have had straightaways the times it has happened, however i have been forced to go through red lights with my hazards on, laying on the horn.vw has attempted repair 5 times for same issue with no resolve.lights and codes come and go intermittently after stalling.one or both of the previous issues mentioned occurs on a daily basis as of the moment.the ftc, bbb, and attorney general for the state of michigan have all been made aware of the situation and the attorney general's office recommended i report it to you.
Car would not accelerate properly, requiring the pedal to be completely depressed to achieve any acceleration even to low speeds.at this point, a brake warning light appeared for the first time.vehicle was brought to dealer, jim ellis vw in the atlanta area who tested the model and determined the abs module had failed.after replacing the abs module the brakes locked during a test drive by the service staff.subsequently the brake booster and brake master cylinder were replaced.owner believes that this early failure of so many components on a newer, very low mileage vehicle likely represents manufacturing defect and could have resulted in serious injury.
This is the second time that i have been driving and my brakes went straight to the floor and the car wouldn't stop. I had to keep pumping the brake until i got slight pressure and pulled the hand brake which didn't help. The first time i took the car to the mechanic they told me it was the master cylinder and that it was replace this was last year. Yesterday i was driving and the same thing occurred i changed my brakes and then was told that it was not my brakes. I am leaking brake fluid and that it is my master cylinder. This is a serious problem where i can't stop and i'm putting myself and other people at danger because there is nowarning of when it's going to occur.
The contact owns a 2011 volkswagen jetta. While exiting the highway at 20 mph, the vehicle struck a pothole and the front driver side brake assembly failed. The brake caliper was rubbing against the wheel and locked. The contact was able to repair the vehicle, but the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 59,000. The vin was not available.
The contact owns a 2011 volkswagen jetta. While the vehicle was stationary, the anti-lock braking system (abs) failed. In addition, the air bag and traction control indicators illuminated when the vehicle was started. Gunter volkswagen in fort lauderdale, florida 33317 was made aware of the failure and diagnosed that the abs failed to function properly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
My tired was punctured and the tire pressure indicator light did not come on at all. The seatbelts never retract after taking them off they just hang there. Sometimes when i lock the doors the alarm does not sound off indicating the alarm is set, also my horn works when it wants to but never when it should, for instance there was a car coming up the street the wrong way and my car failed to create sound from the horn for me to alert the other driver. My car could be in motion or stationary none of the above works, my brakes have went out a few times while i was in motion in the middle of the highway as well. These issues have been happening way before the date i listed below but i just thought these were normal issues i need to get fixed on my own but who knew it was a recall issue all along.
I purchased a new volkswagen jetta 2011, it has 3700 miles on board, during my trip to work (my speed was about 35m/h) before the intersection i tried to brake on red light, and my brakes did not work, they just stopped working, i pressed brake pedal 3 times till it began working again. I passed the intersection line and fortunately there was no any cars in front of me and very fortunately my speed was low. What could happen if i were on highway? that event happened after 3 days i passed service check at dealership. My car was towed to dealership and it was checked. After i was called for test drive and they were convincing me that everything was fine with the car, computer really showed 0 problems. I did not want to pick up my car and asked them to test the car till the problem appears again, because i think that is very major problem. In the end the problem occurred, and they realized that the problem really had place. I was given a report from volkswagen service and i saw that the cause was: internal failure at brake master cylinder, so they replaced: 1 master cylinder, 2 brake fluid and 1 gasket were replaced. It means that car really had a problem in spite it is new. Now i am afraid the same problem not to occur again. I am trying to replace the car, but volkswagen does not do that, they tell me that the car was repaired under warranty. Now, when i am driving that car, i always try my brakes, before intersection, on highways and everywhere. I do not want to drive that car anymore, i always think that the same problem may occur again and it can cause a real accident.
I bought a newvwjetta 2011, on 11/11/10 next day i felt a problem when braking. The dealer saidthe brake drums were damage, it was a factory defect. Now i feel unsafe and disappointed driving it.
The contact owns a 2011 volkswagen jetta. While driving at an unknown speed, the abs, traction control, brake, and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The mechanic, however, informed the contact that the failure may be due to the abs control module. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 88,000.
The contact owns a 2011 volkswagen jetta. While the vehicle was stationary, the anti-lock braking system (abs) failed. In addition, the air bag and traction control indicators illuminated when the vehicle was started. Gunter volkswagen in fort lauderdale, florida 33317 was made aware of the failure and diagnosed that the abs failed to function properly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
My lights failed abruptly. When driving my car pulls to the right.
Was driving and heard a clicking sound, shortly after my steering and brakes locked up, and then the entire car stalled. I was unable to restart the engine.had car towed into the vw dealership where they told me my fuel (diesel for jetta tdi) was contaminated causing the fuel pump to burst which lead to metal shards destroying the entire fuel system. However, i am 100% positive, and have receipts for proof, that the car had been filled up with diesel gas about 1 week prior to the incident and was running completely smoothly up until the sudden break down.
My vehicle will cut off at random times while driving and steering locks up, also my alarm will make the sound to disarm the vehicle when driving i have to pull over shut down car and disarm it and start again. While at a stop light the vehicles rpm will raise and go down raise and go down until car just shuts off. I was pulling into my parking stall and car shut off and locked up i had to hit the brake and re start the car to pull in safely or it would have ran into the carport. On this date the car shut itself off in motion 2 times and it cut off with brake on at a light 3 times
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.
Traveling in the left lane on 95 n outside baltimore md at 65 mph my vehicle's gas pedal stopped responding and the car began to lose power and lurch forward and eventually die as the yellow diesel engine indicator along with the yellow engine indicator began blinking. I was able to avoid two lanes of traffic and coast over two lanes to an off ramp before the steering wheel locked. After contacting vw roadside assistance the vehicle was towed to heritage vwlocated at 9215 harford road #2parkville, md 21234 (877) 398-1963. It was after 9:00 p.m so the vehicle was left in the lot and all the paperwork was dropped in the box. The service department cited a fuel pump malfunction along with a faulty fuel gauge as the issue. This is the second time we have had to submit a report to your agency for the exact same issues (please see reference number 10417213), the agents information is listed below.[xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not contacted. The parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
I know this sounds ridiculous but i've driven on many road trips and this has never happened until this vehicle, and it's painful. But here it is: leather-wrapped steering wheel causes calluses at a highly unusual rate on longer drives. (i have been able to drive for 12 hours on multiple occasions without issue. After driving only three and a half hours steadily, my hands hurt all over.) it's important to note that the leather isn't causing this - the stitching on the inside is far too raised up on the inside part around the entire 'wheel' of the steering wheel. It is also right behind the left and right 'handles' where you can hold the wheel, so anywhere you hold it, you basically are adversely affected.i believe this is a safety issue because if it's not comfortable at all to hold the steering wheel, drivers may be inclined to hold the wheel more loosely or hold the wheel even less/let go when they believe it is "safe" ... Which may lead to crashes, injury, or death, due to developing pain in the hands/fingers because of the way this steering wheel has been designed.
The contact owns a 2011 volkswagen jetta. The contact received notification of nhtsa campaign number: 19v615000 (steering, electrical system). The contact called autobarn city volkswagen at 773-794-7800 (located at 5330 w irving park rd, chicago, il 60641) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that the ignition key often pulled out even when the gear was in neutral, which could cause the vehicle to roll down from an incline. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 34,000. Vin tool confirms parts not available.
Key gets stuck in ignition and i cannot turn off the engine.
I purchased the jetta used from carmax in nashville, tn in 2014. It began having safety issues on march 2014. Randomly, my car will just stop while driving down the road, or after accelerating from a stopped position when moving on from a stop sign or stop light. I can be driving anywhere from 15 mph to 50 mph, and all systems shut down. The battery light goes on, the steering locks, and the brakes lock. I always panic, put the car in neutral and have luckily managed to veer off to the side of a road and stop, shut the car off, and turn it back on again. Eurofix tried to manage the problem by replacing the crank sensor and cam shaft. But he problem came back, much worse. The second problem is now i cannot unlock my drivers side door with my magnetic key or by sticking the actual key in the lock. I see that another recall has been announced for the 2011 jetta that is not pulling up via my vin number, but i believe it might be my car's issue: online, ate that in march 29, 2011 (published by nhtsa) in which an issue with "an electrical wiring and fuse layout where the converter box is protected by the same fuse used by the signal horn and the anti-they alarm system. Should that fuse be blown,, the converter will be disconnected from the power supply which in turn will shut off applications such as the engine management system, lighting system, and wipers"......"should this happen while the vehicle is being driven, the engine could stall or the headlights or wipers could turn off unexpectedly, potentially leading to a crash without warning."please help me!!!!!!! what do i do. What will remedy this situation so i don't get killed or kill others. I't gonna happen....then my family will file a lawsuit. I need guidance and for this car to be fixed/traded out.
Vehicle stalls intermittently since purchase, commonly when exiting a freeway to a stop or during rush hour(stop/go)traffic.before stalling, vehicle will jerk, rough idle, and delay acceleration.stalling may occur at a stop after high speed, however stalling has also occurred during driving after a high speed to low speed departure.when vehicle stalls during driving, both the wheel and brakes lock up commonly.it takes putting it in neutral while rolling and attempting to start several times before ignition kicks in.this has been dangerous as the only braking would be a gradual emergency brake pull and there is no additional steering, thankfully i have had straightaways the times it has happened, however i have been forced to go through red lights with my hazards on, laying on the horn.vw has attempted repair 5 times for same issue with no resolve.lights and codes come and go intermittently after stalling.one or both of the previous issues mentioned occurs on a daily basis as of the moment.the ftc, bbb, and attorney general for the state of michigan have all been made aware of the situation and the attorney general's office recommended i report it to you.
Rear left tie rod fractured resulting in loss of steering control at 45 mph on a wv hwy 152.
The contact owns a 2011 volkswagen jetta. The contact received a recall notification in the mail per nhtsa campaign number: 19v615000 (electrical system, steering). The dealer and manufacturer were not contacted. Upon calling nhtsa, the contact was informed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Radio just stopped working all of a sudden checked wires and fuses which were good can't seem to find what the problem is.
Steering pulled sharply tothe right, could not get the car straight and went into the curb.all of the lights on the dashboard lit up during the incident.
The contact owns a 2011 volkswagen jetta. The contact stated that the sun roof glass cracked without warning while driving 60 mph. There were no injuries. The contact placed plastic over the sun roof to cover the defective parts. The contact received a recall notice for nhtsa campaign number: 19v615000 (electrical system, steering) and was informed that the parts were not available. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Key gets stuck in ignition when turning on or off the engine.
I turned my vehicle on and noticed that my head unit would not turn on. Screen was black. I checked the fuses and all the wires and everything was normal.
The contact owns a 2011 volkswagen jetta. While the vehicle was parked on an incline, it rolled backwards. The contact stopped the vehicle with the emergency brake. There were no warning indicators illuminated. The contact also stated that the key fell out of the ignition when the vehicle was not in park or turned off. The contact received notification of nhtsa campaign number: 19v615000 (electrical system, steering). The contact called bozzani volkswagen at 626-967-6325 (located at 528 s citrus ave, covina, ca 91723) and was confirmed that the parts were not available. The manufacturer was not made aware of the issue. The vehicle was not repaired. Additionally, in 2017, while driving approximately 40 mph, the contact's vehicle rear ended another vehicle that stopped abruptly. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The contact sustained a concussion and struck her chest on the steering wheel. The contact also sustained neck and back injuries. Medical attention was received. The vehicle was damaged, but not totaled. The vehicle was towed to a tow yard. The dealer was not contacted. The manufacturer was made aware of the failure and did not assist. The contact was provided a case number. The cause of the failure was not determined. The failure mileage was approximately 50,000. Vin tool confirms parts not available.
Standing water in the wheel wells traced to sunroof drainage hoses not attached to drains because the clips meant to hold the hose in placemalfunctioned and allowed the hose to "back out" of place.this problem was not immediately apparent as car is usually kept garaged.body shop, internet discussions and dealership have all reported they believe this is due to a vw design flaw.this is not a result of consumer neglect, mileage or age of car.the carpeting and sound-dampening under pad are to be replaced due to mold and mildew concerns.to repair, the hoses will be reclamped into place.total repair cost ~$1700.vw will cover parts citing "part failure," but declines to cover labor costs.purchase of "platinum" level extended warranty with new car will cover only 1/3 the labor.
The contact owns a 2011 volkswagen jetta. The contact was driving approximately 55 mph when suddenly, there was a loud wind sound inside the vehicle as if the exterior wind was blowing in through the front driver and passenger doors. The windows in the vehicle were closed.the vehicle was taken to the dealer where the technician stated that the air was entering through the side view mirrors. The dealer was unable to make any repairs because the failure was considered a design flaw. The approximate failure mileage was 2,900. The vin was unavailable. Updated 5/9/11 updated 06/20/11
I purchased a 2011 vw jetta s sedan on 1/24/2011. At approximately 1000 miles, the car began making a whistling noise from under the dash nearly all the time. I brought the car in for service on 2/16/11 and after a few days, i was told the problem was isolated to the thermal expansion valve in the ac system. This was replaced and the problem was fixed. About 2 weeks later, the sound returned. I brought the car in again on 3/29/11 and again was contacted a couple of days later. The dealer service rep told me that the vw factory tech rep looked at the car and there is nothing wrong with it. His determination is that it is operating according to specification. I contacted vw of america and they confirmed this as the outcome and that if i remain unsatisfied i could call the better business bureau auto line for resolution, which i have also done. This isn't a safety issue, but certainly represents a design flaw that vw is not willing to rectify. The car whistles nearly constantly when the ac system is at operating pressure and temperature.additionally, the clearcoat sustained damage after less than 48 hours of exposure to bird droppings. The dealership stated there is nothing they can do and the warranty specifically excludes that damage from coverage.
This incident occurred while we were stopped. I was trying to get my 3 year old out of the car when the door wouldn't unlock. Because we have children, we also use the child safety locks to prevent the door from opening from the inside. The locks hare repeatedly failing to either lock or unlock. What concerns me is that there would be an emergency situation in which the doors would not unlock and my child (or children) would not be able to get out. A quick internet search shows that this is a recurring problem with some of the volkswagen doors. If you do not have the child safety locks engaged, this becomes much less of an issue.however, these locks could lead to a very unfortunate situation with a small child in the back seat, unable to be removed from the vehicle.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).subject:2011 volkswagen jetta [xxx]non-compliance with fmvss standard no. 206 door locks and door retention components - passenger carsrequest for door latch repair reimbursement the front right door latch of my daughter's vw recently became inoperative.the door simply did not latch when closed and would freely swing open.we took the vehicle to the closest dealer, tom wood vw of noblesville, in. On may 13, 2017.in discussion with the service manager, [xxx], he stated that vw would not cover the cost of the repair.especially since the mileage was 101,000.i mentioned to [xxx] that the door latch is part of the federal motor vehicle safety standards, (fmvss std. 206) and that those standards are not limited to mileage or warranty.a vehicle should meet those standards for the life of the vehicle.we paid for the repair at a cost of $512 (see attached repair invoice receipt).in preparation of this letter i entered in a chat with vw customer care. The vw rep, while sympathetic to the situation, stated that the repair would have been covered had the vehicle been within the mileage requirement of 50,000 miles.i stated that this issue was a fmvss compliance issue and that such a repair should not be limited to mileage.the vehicle was unsafe to drive.the door does not stay shut and swings open freely.my daughter's car had to be repaired.it was not a matter of choice in that it was unsafe to drive, and most likely illegal to drive.i paid for the repair.i am requesting that vw reimburse me for the cost of $512. *dl
The door locks at 15 to 20 miles an hour lock and unlock themselves...the radio which according to the vw dealership has to be replace because if i replace with an after market they will not be able to run a diagnostic test on it....they claim the radio has to be vw
The contact owns a 2011 volkswagen jetta. The contact stated that while attempting to close the rear driver side door it would not latch. The contact mentioned that the door had to be tied so that it would not open during operation. The vehicle was not taken to a mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 10,800.returned by usps. 2nd attempt on 1/14/2013 fialed.
My clear coat began peeling last year, i made the mistake of waiting to discuss it with volkswagen until this year, now they are saying my warranty has expired which we had bought the 6 year plan and that the clear coat is not their issue anymore plus a spot on my rear fender is darkening every time i wash my car. I've spoken with 4 separate body shops and all of them have said that both issues are in fact a manufacture issue and that i need to go back and keep trying to get them to acknowledge the fault. A simple google search will bring up several volkswagen owners with the same issue and same year model, i've found only one that was successful in getting their car fixed. I hope that my story helps others, because they are basically just ignoring it with me.
Two existing recalls on my vehicle have been completed and i would like to have them updated as complete in the system.they are: nhtsa recall number: opens new window takes away from vin lookup section>11e036recall date: september 7, 2011manufacturer recall number:26g9and nhtsa recall number: opens new window takes away from vin lookup section>14v656recall date: april 7, 2015manufacturer recall number:42g8i have attached a printout from the volkswagen dealership that shows the inspections and if necessary corrective actions were taken to address both.
While in car was driving for approximately 10 min at least and noticed car was smoking. Pulled into my driveway and popped the hood to check why it was smoking and noticed vehicle was under fire. Car was parked prior for about 2 hours.
2011 jetta sportwagen tdi rear hatch had a leak causing tailgate to fill with water. Brought back to the dealer three times. 1st time-replaced window and seal 2nd time-replaced third break light and gasket 3rd time-said there was a bad weld and replaced entire tailgate.the leak resulted in a high amount of moisture being in the car, now have concerns about the electrical system.vw will not extend the warranty on the electronics, that got wet.
The contact owns a 2011 volkswagen jetta. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the battery and the fusible link were replaced and the failure ceased. Once the battery and fusible link were replaced, the doors became difficult to lock. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to a local dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,000.
Left side door latch malfunction: unable to open door from left rear even when child protection is disabled. Could be a safety hazard when needing to exit vehicle.faulty door latch issues are well known to occur. The latch on this vehicle has malfunctioned for the last 5 years. 05
Wind noise coming from driver side door.
The factory installed lip spoilers that come with 2011 jetta or later are only attached using glue. It is not secured with any hooks or screws. So the lip spoiler at the back of my jetta has started to come off. In my opinion this is a big safety issue since the lip spoiler can come apart at any time. So if i am on the road or on the highway and the lip spoiler comes apart, it may cause damage or injuries to cars behind me.i took this issue to the vw dealership at dulles, va. The service department denied warranty service to repair the lip spoiler. They even tried to claim that i had somehow been involved in an accident which is not true at all. I believe vw is trying to cover this issue up and i request nhtsa to look into this matter.
The latch on the driver side has become loose.as i was driving over speed bumps, i noticed the door would rattle hard.i pulled to the side and noticed the latch attached to the car was loose.i tightened up the screws and the door was able to close tightly again.a few weeks later, the problem has occurred again.i tighten the screws, but this time, the door cannot close fully.this is worrisome, because what if the door swings open as i am driving?this is a major safety concern!
I was driving along the road and was hearing a abnormal creeking sound.it persisted for a few days and went away.after a few weeks the sound came back, but this time much louder.i was driving back to my appartment and i heard some metal clinking and then saw a piece of metal bounce down the road behind my car. Part of the suspension coil broke off.this was on a city street, driving straight down the street.
Front driver side coil spring snapped while turning and backing up from driveway. Mileage is $73k. To replace the spring at the vw-certified dealer was $1100.
Broken trailing arm after 3 days of purchase from dealershipdealership refuses to fix it recall for my car rear trailing armi was driving and the car started jumping it seemed like, lost control of my vehicle then i could no longer drive it. Towed car to dealership and was told that i broke the rear control arm and refused to fix it. I do believe that it is the rear trailing arm.is my broken trailing arm covered under the recall? if so, isn't my dealership where i got the car required to fix this?
The spring in the back left suspension fell off/broke. We heard a loud clank on the highway and were able to slowly steer to a local mechanic. The back left of the car sunk over the wheel, he looked under and told us the issue. And in fact, the same thing happened when we first bought the car to the front left suspension and we were reimbursed by vw van nuys. Vw ventura replaced the front two suspension systems. Vw seaside currently has the car and will be replacing the back two suspension systems. We looked up the issue, and many other drivers with this make and model have had the suspension springs go out, a rare and dangerous issue. There were no warning messages prior to failure and if the spring had punctured the tire it could have caused an accident and risked lives.
Rear left tie rod fractured resulting in loss of steering control at 45 mph on a wv hwy 152.
I had an accident wete care veried hard left and had accident.insurance and local authorities blamed me for incident.car front end wad completely rebuilt and within one year i have a lower control arm that has broken due to manufacture defect. Mold of steel to ball joint- rubber. It has broken again and vw will not stand behind stating warranty on chassis components are one year.how does a mojor chassis component fail and and a high safety issue, not stant behind this type item.it has now torn up a new front strut and top strut tower.what are my options as i just had recall completed for failure of rear trailing arms and vw inserted plates to strengthen.what arey options as this is a grave safety issue and im being asked to spend 3k to replace after we just spent 14k to rebuild front suspension after accident.
Palisades vw in ny striped my car of all original part and they are telling me that the car comes with old winter tires. I have tried to resolve this with them and they laughed in my face and told me to go and talk to the people that sold me car. My nephew changed my tire he said that i still am going to need a new one because he thought i a donut but i told him i have a full tire that it was not a donut and when he was done he told it wasn't. It was a full tire but again i figured maybe i was did not pay attention or i really did not see a full tire. When i got a flat on october 7th i did not want to bring my car back to palisade vw because they did not do a good job so i went back to where i got my car and they called and asked if i had my tires changed because the tires are not the one the car came with. I have never changed my tires and i did notice that they where different from when i got the car. Not only that but palisade mechanic stole my gas had a full tank both times and i got my car back with less then a1/4. Please please i am begging for help i am a waitress i do not have the money for this i can't even afford to get apt please help me i am begging you. I need this car to be safe because i live with my niece and i baby sit her kid in exchange for room and board. These people saw the car seat and did not care if i crashed my car and killed the baby or any one else for that matter. Again i am begging for your help.
Event leading to failure: sunny mid-day, driving on the highway i heard a sound as if my tire had burst, and momentarily lost control of the vehicle. Did not crash. Failure and details: once i halted the car, i inspected my passenger-side front tire, and though it was flat, there were no signs of rupture or perforation. I proceeded to change it, and, having removed it, i noticed a crack in the inner lumen. The crack was an arc of approximately 6 inches. Action to correct the failure: a spare tire was set in place and the car has been taken to the dealer. Further details: dealer claims that the damage was user induced, but i was driving on the highway and there were no bumps, debris, nor did i crash. I fear this could happen to others. I had previously taken the car to the dealer because the low tire pressure light was on, but i was told that it was normal and that the sensor had to be rest.
The contact owns a 2011 volkswagen jetta. While driving at an unknown speed, the abs, traction control, brake, and air bag warning indicators illuminated. The vehicle was taken to an independent mechanic to be diagnosed, but the mechanic was unable to retrieve a fault code. The mechanic, however, informed the contact that the failure may be due to the abs control module. The vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 88,000.
The contact owns a 2011 volkswagen jetta. While the vehicle was stationary, the anti-lock braking system (abs) failed. In addition, the air bag and traction control indicators illuminated when the vehicle was started. Gunter volkswagen in fort lauderdale, florida 33317 was made aware of the failure and diagnosed that the abs failed to function properly. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 90,000.
It is a safety issue that the vehicle's horn started weakening out and it stopped working. I did some research and found that other people who owned an mk6 (2011-2015) jetta had the same issue across the nation. Please enforce the vw to open a recall for this issue.
The ignition switch on my 2011 jetta is regularly becoming stuck and i cannot turn off my vehicle. I spent over an hour on saturday evening while parked in driveway trying to turn the vehicle off and remove the key to no avail. I had to remove the fuel pump fuse along with unplugging the battery. The radio system also went out. Following a loud pop the system quit working completely. Similar to many reports i have read online since the occurrence.
The key will not turn over! single mom with two kids this is horrible. Jetta says this is an on going issue and they are surprised this has not been recalled! the wheel is locked and you cannot move the key, jetta estimates about 600.00 to fix! and should take 7-10 business days!please people complain this should be a recall!
At home while the vehicle was off and stationary, upon removal of the rear bench seat, i discovered severe burn marks under the seat. As well as some coins that have been cemented in place by melted plastic. The burned area appears to be right above the exhaust.
The driver side window does not stay up when automatically rolled up from window button or from locking car using key in driver side door.
I can't get the key out of the ignition and i can turn the car off.
Radio just stopped working all of a sudden checked wires and fuses which were good can't seem to find what the problem is.
Vehicle stationary, ignition locked/cylinder lock malfunction while car on, not able to turn car off. Wheel locked while car on. This occurred twice before.
My 2012 jetta radio/stereo went dead. Lots of other 2011 jetta stereos died too. Bad batch for us consumers. I want a compensation check mailed to me for 363.23 the cost i have to pay best buy for a new one. Read the forums thousands of other jetta owners in 2011 had this happen. Thank you
The car randomly stalls and has being doing so for over a year has been to several mechanics and they cannot fix the problem the dealership has been attempting to fix the problem since 08/30/2017 and currently has the car while i am carless.i have reached out to corporate and the manufacture and they just reply with emails stating they will get back to me
Key gets stuck in ignition when turning off the engine.
Turned on vehicle, went to turn on the stereo, and once i hit the 'power' button, it turned on and then the screen went black, resulting in the complete loss of the head unit, radio, blue tooth, and clock. Fuses were checked in both the fuse box and the stereo itself, and no fuses were blown.
My boyfriend and i drove to get dinner. On the way there my radio was fine we were singing and laughing. We get to the restaurant and i turn my car off and there were these little buzzing sounds, didn't think anything of it. It was a hot day cars make sounds. After diner getting in the car and getting ready to start driving irealize i can't play music! i always use the aux cord. At first i thought it was my phone then i looked up and seen that my touch screen was black.... Then i just thought it was turned off so i tired pushing the power button... Nothing. So on the way home my boyfriend looked up the fuses got the chart, and we pulled it out and it was perfect no nothing. Then iimmediately got on the internet and started reading. No only did i find that similar models and previous years have had the same problem, but in a few months it leads to dead batteries, and the possibly that's your car is not reliable and it should be with an easy fix. I also found that the type of radio is very hard to find, i couldn't find it in vw parts and replacements, but instead finding earlier, and more update versions!
The plastic silver lining under the side windows does not fit properly. This creates a vibration/rattling noise which is annoying and is distracting to the driver. This can cause a safety issue.
Im experiencing a lot of problems with my car. First of all the lights don't always work they would turn on and off on their own until finally stopped completely. The next problem it has waiting at a stop light it looses power and shakes and stalls. Then i started experiencing the same problem while driving one time i was pulling into my driveway the car cut off and steering wheel locked thankful i was not on the freeway at the time. Then again on the freeway in rush hour traffic i was lucky enough to get over and pull off before it stalled the car putting and i was giving gas but car did not want to go it was not gaining speed it was on the verge of stalling. This is a safety issue its my only vehicle i'm afraid of it cutting off and stalling while driving and a accident occurring. The car stalling is while driving and with foot on the brake or in park. It also has a problem while in park and foot on brake the cars rpm rave on their own.
On my way to my location i was listening to my radio without any issue. I got back in my car and my screen is black and radio is not working. I bought my car 4 months ago and am furious because the bumper to bumper warranty has expired. I have read many forums and see this has happened to many people. Why the hell has there not been a recall issued for this. From my research it is $800-$1000 to fix. It is not a blown fuse; already checked. Someone needs to look into this common problem and we need to hold th!m accountable. This is my first jetta, and may very well be my last if this issue is not resolved.
Will not start and stalling when sitting and driving on road no warning lights
My horn does not consistently work.when i'm driving it only works sometimes due to believed to be faulty electrical.my door locks do not engage.a noise sounds but they do not engage causing safety issue.my wiper blades do not always work correctly nor do they spray wiper spray causing visibility issues.my electrical system is faulty causing one door to stay unlocked unless locked with key.my alarm system does not work.my driver side window does not properly work and will stop in the down position.the same door is having locking issue.there is known recall for other 2011 models on electrical system.i called vw and they said my vin was not affected by the recall.i'm having the same issues as other jetta owners with same year make and model and with active recall but vw refuses to fix my car.i could get into accident due to faulty horn, faulty door locks,faulty visibility and wipers that do not work properly.my electrical system is clearly faulty if all of these issues are failing at once.i took my vehicle to firestone and they said faulty computer issues need to be fixed by vw. The vehicle is only 5 years old.
I cannot turn the key offand remove itor lock my carthe engine keeps running
When i purchase this car 2 days after i purchase the brake light came on flashing the car idles too high what could be wrong with it
Car would not accelerate properly, requiring the pedal to be completely depressed to achieve any acceleration even to low speeds.at this point, a brake warning light appeared for the first time.vehicle was brought to dealer, jim ellis vw in the atlanta area who tested the model and determined the abs module had failed.after replacing the abs module the brakes locked during a test drive by the service staff.subsequently the brake booster and brake master cylinder were replaced.owner believes that this early failure of so many components on a newer, very low mileage vehicle likely represents manufacturing defect and could have resulted in serious injury.
Key stuck in ignition switch in the on position
Key gets stuck in ignition when turning off the engine. Vehicle is alwaysstationary and in and park.this is happened many times over the past five years of owning the vehicle,and is now occurring more frequently.
Horn does not work & the ac doesn't blow cold right away
I wanted to follow up on my previous claim. As stated in my previous note, i noticed the odor a few months after purchasing my car.a few years after i got my car, i developed a mold allergy and it was getting harder for me to breathe. The only time the issue occurred was when i would drive my car. So, i had to go to the allergy doctor. They did a few tests and found out i had a mold allergy. A few weeks later, i kept smelling a smell from my ac. I asked a friend to come and check on my air filter in my car. He pulled it out and it was full of mold. He told me that the car was retaining moisture in my a/c unit and that it is probably what is hurting my allergies. With that being said, i have to change my filter at least once a month. One, to make sure that it doesn't mold. Two, so that i can breathe. With that being said, my allergiesbecame worse after i discovered the mold. I had to go back on my allergy shots for awhile. Because my allergies got so bad, even with my shots and other medication, it messed with my breathing. So, i had to have an in office procedure to release some of the pressure to help me breathe better. All of this to say, vw knows that there is an issue with they ac system holding moisture and it making the car have a moldy smell to it. This is dangerous for people with allergies and we should not have to suffer, due to a manufacturers carelessness. I feel as if they should reach out to anyone with affected vehicle owners and figure out a solution to this matter. I love my volkswagen and i wanted to look into purchasing another one, hopefully an suv type, in a few years. But, if they cannot fix this issue, i may never look into them again. My health is far more important to me. So, i will begin my search for an additional vehicle, while working on my vw, as well.
I have a problem with the ignition key switch that has been more difficult to start up and turn it off when is stationary of curse. The switch its getting stuck or jammed and wont move any where until so many tries and moving the drive wheel. I spend 1 hrs yesterday 04/13/19 trying to power the engine off because of the ignition key and my wife drive the car too but she is not strong enough to turn the engine off and she called me to help her. I have this problem since january 2019 and i don't know what i have to do. I have other problem with the driver seat that is cracking when i'm driving and press the break pedal my seat make a click and noise every time the car change the speed.
38,875 miles - total collapse of the fuel line due to an internal failure of the tank fuel pump (hpfp). Vw dealer inspected and found metal in the fuel system.vw dealer tested the fuel in my tank and it showed clean diesel fuel with no contaminants.vw paid dealer to replaced fuel system components & cleaned tank, unit in tank & hard lines.adapted injectors,bleed fuel by stem and tested.i've retained records, communication, and sample of gas in tank at time of collapse.one problem after another with vehicle.
Horn doesn't work and there is no warning light.a vehicle decided to do a u-turn in front of me with no warning.hit the horn to find it not functioning.there is no warning light to indicate there is an issue.the part that failed is also tied to the airbag system.the part that failed is the clock spring - j527 module as noted in the vw dealer indicating the horn functions but the module needs to be replaced.
Very musty smell in vehicle when the a/c is running.
Upon starting the car on feb 8, 2017, the radio/nav system/bluetooth system did not work.
While driving, radio/cd/hands free telephone died. Blank screen, no power.all fuses fine. After removing radio and checking wiring /ground, auto stereo repair guy said that the radio unit is shot and will need to be replaced ($600 parts by dealer) or repaired for more.2011 car has just over 300000 miles.ridiculous
Key gets stuck in ignition and i cannot turn off the engine.
On february 1, 2014 i turned on my car and headed to church at about 1 in the afternoon, everything appeared fine. After church i did the same; however, shortly after i had left the church parking lot the glow plug and battery symbols started flashing and suddenly my engine stopped. Out of nowhere my car stalled in the middle of the road, thank goodness i had managed to steer to the side and that the cars on the road managed to go around me because it could have turned out into a tragedy. I had never had any issues with my engine/battery nor did any of the dashboard warning lights light up prior to this incident. I tried turning my car back on several times but it was unresponsive. The battery and alternator sounded fine but for some reason the car just wouldn't start back up. Could it have been the fuel pump? my car runs on diesel and i have always fueled it with the appropriate fuel without any issues so what now?i had to push my car out of the middle of the road and call a tow service to tow my car home. Over the next week i drove a rental to work and called the volkswagen dealership and left multiple messages for parts and service and for the person in charge of extended warranty.it's been a week and they have not answered. My car has been out of a warranty now for a while, however i have maintained it and given it the proper care so it does not make sense that a 2011 vehicle would simply stall in the middle of the road without a warning. I am sure that this is a manufacturer's defect and i would like for it to be resolved promptly, i am sure i am not the only one that has had this issue in the past as i have seen multiple complaints online about this and there has even been a few recalls for previous diesel models regarding issues similar to mine.
Ignition lock cylinder abruptly failed.the vehicle would not start at all due to this failure.they key would not turn at all.it worked one moment and immediately stoppedf working.stranded and had to have the vehicle towed.tow company had to disassemble shifter to put the vehicle in neutral in order to tow.$645 + for tow and repairs.
My vw jetta blows white smoke on start up.it fills my garage with white smoke.
Hello. There is an issue with my 2011 vw jetta's ac system. There is an awful odor. It smells moldy and musty(musky). I went to a dealer and they told me to change my air filter and a few other things. It worked for about 4 days and the smell came right back. I have talked to other jetta and a passat owner one 2012 and one 2013, they also have the same issue. At first my car had a burning smell coming from the system when i started my car and turned the air on. A few minutes later an odor filled my vents. This happened after i purchased my car in 2013. About 6 months later. I have constantly changed the filters and will be getting a new air compressor soon, but. I was told that it may not help the smell from the system. I have been online searching to see if any other vw owners have had this issue and it looks like it is prevalent in vw vehicles from at least 2009-2014. I would have searched more, but there were so many complaints for vehicles made that i was overwhelmed. This was the first car that i purchased myself and i wanted to keep it as long as it would hold out. I am at over 144,000 miles and i love the car. I'm working on changing out components that haven't even messed up yet, because i know they will eventually. I want to keep this car for as long as i can. But, i have tried everything to fix the odor and for me to find out that there is nothing that vw can do to fix it, breaks my heart. Had i know that this was an issue when i purchased this car, i would have never purchased it. Please look into the claims of vw owners on multiple websites. If you need a list of websites, i can send you an email of all of the ones that i was able to find. I also have a car fax for my vehicle somewhere. It states that the vehicle never had any water damage or anything like that to warrant the issue in the ac system. I can send it to you if you need it. Just send an email.
Involved in a traffic collision resulting in ari bag deployment resulting in received 2nd degree burn to the inside of the right forearm from vw emblem/badging on the steering wheel.
2011 jetta stereo died. Want compensation in check mailed to me for cost of the original stereo
I have issues with the headlights. Every other month my headlight goes out. When i drove off the lot i had one headlight. This has been ongoing for almost 2 years. When ichange it the other side goes out. I know thats not normal. And then one day i had been running arrends and made a stop . I was wearing flip flops that day. Well when i went to turn around in my seat to get what was being handed to mefrom my girlfriend i burned my three little toes ! !!! i immieately went under the steering wheel <dash> and seen it was a pipe not covered.i have had many cars and i have never felt any thing so hot under a dash.i had three blisters.each toe had a tiny blister.thats when i seen all the rust everywher or anywhere there is metalis covered with rust.there was a recall onthe rear end .i noticed after i took it in that the tires diidnt look even in the back.driver side tire bows inward on the top side and the other side doesnt. The air bag light well thats always on . .and when i checked the air filter it smelled like it was in an electrical fire .my horn sounds defective.barely hear it. And the windsheild wiper has aloud noise when operating.
From time to time, when depressing the gas pedal to accelerate (entering highway via on ramp, climbing moderate hill or grade, passing slower vehicle) there is initially no acceleration, then a sudden surge of power causing an uncontrolled acceleration.
Rear trunk light works intermittently
I'll turn my car off and wait for the rpm's to go below 1,000 sometimes i'll shift into reverse and my car will kick and then the engine light turns on.i have gone to get the error checked by multiple computers; the same error reads as torch converter circuit malfunction. As i put thecar into drive it jumps again sometimes sounding like a spring is doing something weird.when i drive the car the engine revs and does not shift gears.the car moves but is stuck in first gear.i can't go above 59 mph nor do i want to revmy engine at 4500 rpms. I got my jetta at 66,000 miles and it been doing ever since.my car is currently at 95,000 miles and the problem happens intermittently.
It's now the5th time that this happen. The key can't turn off the car! i can turn on the switch without problem, but when is time to turn off will take around 20 minutes to achieve it!
We had just arrived to our nephew's pop warner football game. When we got out of the vehicle we told our 8 year old son to stand by the car while we pulled out our other son's stroller our of the truck. Our 8 year old leaned against the driver side rear end when suddenly we heard him screech in pain. We asked what had happened he said that he felt something hot hit his leg. When we looked we noticed that he had burned his right calf and it was because the exhaust pipes stuck out too far.we tried to treat the burn ourself with burn ointment but it was not enough. The next day we took him to the emergency room to have a doctor look at it and she said that he had 3rd degree burns and that it was infected.
My key will not be allowed to turn the car on. It will go into the ignition, but will not be allowed to turn at all. The car was parked in a parking lot. It had been driven 20 minutes earlier and throughout the day without a problem. A few weeks ago while parked on a city street the car would not turn off.
Key getting stuck in ignition while vehicle is still running..will not turn off
Horn not working can not find fuse diagram anywhere to fix.i do belive that this is a saftey matter.don't have the money to take to vw dealer.i'am familiar in changing fuses and mechanichly inclined.so why would i need to take it to dealer.i should be able recieve a fuse diagram for my vehicicle id#
I left work to pick up my children 3 times in a short trip the car cut off, it seems as if you don't give gas the car will stall and quit. I have started trying to hold the brake and give gas to prevent from it cutting off at stop lights, the car will also cut off in motion if not given gas. I can't file a complaint everyday but not one day goes by that my car don't cut off
Similar to other reports here, extreme inner sidewall cracking; no indication from outside; approximately 1/2 of usable tread remaining. This affected all 4 tires and was inspected at vw dealer. Hankook communication occurred with determination of tread separation. This is an extremely dangerous situation as it is hidden from easy inspection.
This jetta sportwagen tdi is one of the "diesel gate" vehicles that was supposedly fixed. However, post fix, the vehicle has been at the dealership for repairs more than it has been on the road for various emissions related issues revolving around the exhaust gas recirculation system and diesel particulate filter.vehicle is washed regularly, including scrubbing of the chaise pipe ends with heavy duty soot cleaning solution. Vehicle takes less than a week to collect enough soot on the tailpipe to cause transference to finger when whipped. This is an indication that an excessive amount of soot is not being properly recirculated by the exhaust gas recirculating system to be rebut in the diesel particulate filter. This also indicates that the "fix" for the cheating emissions system is not doing its job and vehicle is likely emitting particulate and nox at levels far above legal limits.
The contact owns a 2011 volkswagen jetta. The contact crashed into the rear of another vehicle while driving 30 mph. The vehicle caught fire and the contact was able to get out of the vehicle before it exploded. The police and fire department arrived and extinguished the fire. The cause of the fire had not been determined. The vin was unknown. The contact owned the vehicle for a month and was not sure of the mileage.
My passenger air bag light went off on the dashboard and my horn no longer works. This all happened in the same month.
1) seatbelt indicator sounds when drives belt is connected and is the only one in the vehicle; no one or items are in any of the other seats (same issue as in the 2006 jetta). 2) wiper motor failed - wipers worked intermittently when functioning. 3) headliner is separating and drooping in rear and obstructing the view through the rear view mirror (same issue as in the 2006 jetta). 4) ignition coil's and map sensor are continuously failing (same issue as in the 2006 jetta).
Key will not turn in ignition on or off.
The vehicle turns off by itself while driving.
Car stalls with no warning while driving. Fuel smells permeate the air around vehicle after a few minutes of attempted starting. Vw denies it is a fuel pump issue. The car has been in a shop for over a month with no fix in sight. Yet vw-america denies claim under lemon law.
I was driving down the interstate at 70mph when my engine control light came on.i lost all power in the car.once i let go of the pedal, the car began to stall.while pushing the gas pedal completely, i couldn't go any faster than 60mph. Once i got off at an exit and had to come to a stop, the car completely stalled and would not start again. The high pressure fuel pump had apparently failed.i had to have it towed to vwto be diagnosed and they state it is the high pressure fuel pump, and that this is a known issue. While i was still at the vw service center in ocala, i called vw usa, who claims they are not having any problems with these pumps and askedwhere i got thisinformation.i had to demand to speak with asupervisor which they would not let me talk too. The rep put me on hold to speak with them. Finally she came back and said she was just made aware of something that i need to go to the service manager and speak with him. I did so and he said that he is putting in a special request for customers that are out of warranty. I now have been waiting 3 days with no response. The service manager has been very helpful and kind in attempting to resolve this issue, so the issue is not with them.the issue is that i am able to search the internet and find in a multitude of sites, where these vehicles are having this issue, yet i am still waiting after 3 days to get my vehicle repaired.i did not put any regular gasoline in my vehicle.i am a die hard diesel customer and know better.i am also able to view the open investigation through this site which includes my 2011 vw jetta tdi.a co-worker of mine also just had this exact problem with his 2012 vw jetta tdi, with similar mileage, and even had a second failure, both of which vw covered at no cost to the customer,i am beginning to grow extremely frustrated with this situation i would like it resolved.
I was passing a semi and needed to accelerate to get out of the way of car to my rear...depressed the accelerator and no response. Two days later experienced similar event at low speed (30 mph).
While entering freeway have to depress accelerator peddle 1/4 to 3/4 of the way down before acceleration begins.from stop and merging into traffic have to depress accelerator 1/4 to 3/4 of the way down beforeacceleration.entering freeway or fast starts, accelerates then dies off then goes again. On hill starts it sometimes rolls back as if it is in neutral.these are intermittent problems at varying degrees of severity .
I was cruising at 60 mph this morning when the glow-plug warning light began to flash and the cruise control was shut off immediately causing an unexpected deceleration.i pulled into the emergency lane and the engine shut off once i came to a stop.the engine would not restart and the glow-plug light was joined with the check engine light.i had it towed to my mechanic who read the computer codes as "low fuel pressure to the injectors".he looked into the fuel filter and found metal shaving.he stated those shaving point to a complete failure of the high pressure fuel pump (hpfp).i owned this car for only two weeks and, based on volkswagen's reputation and the reputation of the tdi diesel engine i expected to own this car for years.the repair costs are now estimated to be half the purchase price i paid less than a month ago.
The contact owns a 2011 volkswagen jetta. The contact was driving approximately 45 mph and approached a traffic stop to make a turn. The contact applied the brakes to a complete stop and when the brake was released, the vehicle abnormally accelerates to 70 mph. The brake warning indicator illuminated intermittently with a loud chime sounding inside of the vehicle. The brake pedal was depressed and the vehicle reduced speed before resuming normally. The failure recurred twice. The vehicle was taken to an independent mechanic who was unable to locate the malfunction. The manufacturer was not notified of the problem. The approximate failure mileage was 11,000.
I have experienced dramatic hesitation while, from slow speed, trying to accelerate quickly onto a main road with heavy traffic. The dsg cannot figure out which gear it needs to be in and either hesitates or goes into what seems to be neutral, the engine high reves. The jetta just comes to a stand still in the middle of the road as the computer tries to decide what gear it needs to be in.the hesitation is pronounced enough that i fear i wouldn't be able to get out of someone?s way if i had to. This is most definitely a safety concern.i work in the boston area and you need to be able to get into fast moving traffic quickly. This happens on a daily basis and has been happening since i purchased the car in january of 11. I have reported this to the dealer numerous times and they said they are aware of the problem.one of the service advisor's stated that this is a known problem.
The car loses power, stalls then it dies. At times it speeds up, and stalls dies without warning. Loses all power, found recall in reference to this issue. Vin# matches series, matches date, and place where the car was made, except for the last few digits. Recall 11v19600, and vw will not replace harness to electrcial fuse and circuit breaker. I need to help to get this resolved. I have been battling the dealer and vw of america since 03/20/2015 until today 06/26/2015
After driving for 1 hour or more on the highway, the car does not have the power to accelerate when driving at slower speeds and loses control of the speed. After driving 3 hours or more, the car will do the same while still on the highway. The car is not able to maintain speed in heavy traffic and becomes immediately dangerous.
Car would not accelerate properly, requiring the pedal to be completely depressed to achieve any acceleration even to low speeds.at this point, a brake warning light appeared for the first time.vehicle was brought to dealer, jim ellis vw in the atlanta area who tested the model and determined the abs module had failed.after replacing the abs module the brakes locked during a test drive by the service staff.subsequently the brake booster and brake master cylinder were replaced.owner believes that this early failure of so many components on a newer, very low mileage vehicle likely represents manufacturing defect and could have resulted in serious injury.
Vehicle hesitates on takeoff. It's a huge safety concern. When you push the throttle from a stand still or low speed, it doesn't respond..
Driving down the highway at about 55mph, started switching lanes and stepped on the gas to accelerate. The car sputtered and the engine vibrated. The car felt like i was going to stall driving in the high-speed lane. The yellow check engine light came on and epc light started flashing. Swerving back into the lower speed lane i couldn't even keep the car at 55mph. I had to pull over on the highway to see if i could make sense of it. After turning off the car and then back on, the lights went off and the car was fine. I took it too the mechanic and they said they couldn't find anything wrong after $85.00 diagnostic. The car ran fine for 2 days until the same exact thing happened while driving on the highway again. This occurred on and off intermittently about every 1-2 days for about 2 weeks.three trips to the mechanic within those 2 weeks and with each visit there was a computer connected to the car and a full systems diagnostic reported that there was nothing wrong with the car. It became dangerous for me to drive the car and even more so to drive it on the highway. After the second week the lights finally came on and stayed on and the problem was diagnosed as the engine misfiring in 2 of the cylinders. The mechanic changed with the ignition coil on 12/15.2014. The engine ran completely fine without any issues until last week, 3/19/2015. At 3 months and only 28,000 miles on the car the same problem started to reoccur while getting onto the highway and attempting to accelerate from 40-45mph. It started just as it did before intermittently and about 2 weeks later the engine and epc lights were on permanently again. After the mechanic confirmed that it was the same issue with the same component we changed the same part again. I am expecting to be changing it again in 3 more months, if i still have the car.
During mid motion, with foot on the gas, the vehicle died in the middle of the intersection. No warning indications appeared on the dash. The speed of travel was approximately 35mph. The car was towed by aaa. Service at vw has yielded inconclusive results. There are numerous forums on edmunds detailing and accounting this seemingly ubiquitous and potentially fatal flaw. As it stands, vw is persistent in there stance to do nothing about it. They refuse to issue a refund or exchange on certified cars. This particular model in which i write about, was on its first day off of the lot, as a certified pre-owned vehicle. Vw refuses any such possibility of return, even on account of possible safety concerns, and despite the accumulative reports others have made documenting this exact flaw, without any known way of remedying on vw's part.
I was driving to work, which includes crossing a toll bridge daily.i was on the bridge, which is only a 2 lane bridge, when all of a sudden my diesel engine failure light began to flash. I lost acceleration and was able to pull off to the shoulder safely and turn off the car. I sat there for a few minutes contemplating if i should call aaa to get a tow to the dealer. Seeing as i was only about 5 miles from the vw dealer, i decided to see if my car will make it there. It started back up no problem and i was able to accelerate back into traffic and make it to the dealer with no further issues. I explained the problem to the service rep. And they checked in my car and i waited for them to call me with the issue. Later in the day, i received the call from the service rep., and he informed me that the high pressure fuel pump failed, and they will have to rebuild the fuel system, as there were metal particles found in the gas and gas lines. He said this sometimes happens whena customer may use biodiesel fuel or a lower grade of diesel.he also said that they would have to send the gas samples off to vw lab to review in order for the repairs to be approved since i have the extended warranty. I am shocked that this occured, seeing as my car is only 4 years old and less than 50k miles on it. Thankfully, there was not an accident and no one was hurt.
Shortly after purchasing the vehicle new we experienced issues with the vehicle stuttering when driving and at times shutting off completely as if it stalled (the vehicle is an automatic with the dsg transmission). We took the vehicle to the vw dealership under warranty but the tech could not replicate the problem and sent us on our way and told us to comeback if it kept occurring.the problem persisted and we took the vehicle to the service department again and they said the problem could not be found and once again sent us away and told us to come back if the problem kept occurring. The vehicle is now stuttering and stalling much more often and the warranty has run out. I called the vw hq they told me to take the vehicle in and have the tech look at it which has cost me $112 in which they once again found nothing and recommended i let the car warm up prior to driving. It is currently summer and the low temperatures are around 70 and the highs are 85+. In addition this is a modern vehicle and had i know i was going to need to let it warm up i would not have purchased it. This isn?t the 50?s.my wife and i now feel the vehicle is unsafe to drive due to the fact it stalls out at unpredictable times causing a loss of power steering, power brakes. If vw does not fix this issue i will be trading it in due to their disregard for safety of my family.
On this date (6-19-2013) my engine light came on, after that my epc light followed.then i lost speed on my car, i then pulled over at the gas station.i then noticed my horn was not working.i sat at the gas station after i turned the car off for about 15 minutes. Tried to start the car up again, then it started back up and i drove home, but the engine light was still on. I didn't think much of it at that point, a week later i had the oil changed. Approximately two months later (which was in august) i had the same problem. So i called volkswagen of america and explained to the cs rep my issue. They advised me to take my car to the dealership; which i did. The gentle that assisted me brought out a lab top computer and reset what ever it was he reset on the car and the engine light went off and the car drove fine.then he told me that i needed a full turn up and that it would cost me $700, because my warranty would not cover the turn up on the car. In any case, my vw jetta drive fine for about four days,i horn still didn't work.abouttwo weeks into september of 2013, i was on my way to work and the car would not start for an whole hour. In the mist of my dilemma, late for work; i had vv of america on the phone telling the rep, corey what was happening with the car. He advised me to take the car to the dealership as well. Which i made an appointment to the dealership,they also told me that the car needed a turn up as well. But they were charging me a ridiculous amount of money for the turn up. I got a full turn up on the car and now my car shakes uncontrollably, the epc light stays on. It's only driving 40 mph as we speak. I had a professional to check the engine and from what their diagnosis, two dead cylinders (po codes p0351 and p0353) and a bad computer.i am getting no financial assistance from volkswagen of america, per corey cs rep from vv of america.
2011 volkswagen jetta. Consumer writes in regard to vehicle stalling and shutting off when slowing to stop and after repairs incident happened again. Consumer request reimbursement for repairs. *as
With the speed control engaged and while pressing the deceleration switch on the turn signal arm to slow the vehicle down, the speed unexpectedly increases. Each press of the deceleration switch normally causes the speed to be reduced by 1 mile per hour.the first few presses cause the vehicle to decelerate as it should, but occasionally on the third or fourth press the speed jumps back up by 2 or 3 mile per hour.sometimes it corrects itself and sometimes it keeps repeating the pattern.
Upon acceleration the vehicle had a tendency to stall or when accelerating to pass.this has been an ongoing scenario, however it does not happen all the time.we have taken it to the dealership several times, and were told that their machine does not show any defective parts.what is frustrating is when you want to blend into traffic the car might stall, so you have to be extra careful that this does not happen.i have to pump on the pedal to get the car going again.i am also very worried that this could happen when my wife is driving, actually this did happen when my wife was leaving the dealership.she turned right back and the vehicle was put on the machine and again everything was suppose to be fine.i did tell the service manager that it was very possible that the car was going back to the dealership in pieces.
Vw jetta 2011 has been dying when idling, in park and while decelerating. It will be stopped at a stop sign or red light and just lose power. It has to then be put in park and the key must be turned to come back on. This also happens when coming to a stop. Recently, it happened coming off the highway going 45 mph. Car had to coast and the brakes were ridden to a stop where car had to be turned back on. Dealership has allegedly replaced issues with the epc light coming on, timing belt and fell pump. The problem persists. Thousands have been spent on this issue and the car keeps dying. It currently has 115k miles on it. There is also an issue when pumping gas at a gas station. Every time the car is filled up, it will not stay the first time turning the key. The gas pedal must be pressed a number of time for the engine to turn over and then the gas pedal must be pumped to keep the engine on. Randomly dying on the highway, on city streets and in intersection is very dangerous and will result in damage to cars, injuries and deaths.
The contact owns a 2011 volkswagen jetta. The contact stated that while at a stop light, the engine revved while the brake pedal was depressed and accelerated independently causing the vehicle to crash into another vehicle.a police report was filed. The air bags did not deploy. The contact stated that there were no injuries sustained. The vehicle was towed to a collision shop. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and filed a case number. The approximate failure mileage was 133,708.
The contact owns a 2011 volkswagen jetta. The contact stated there are times when the accelerator pedal was engaged, but the vehicle does not accelerate immediately. The failure occurred intermittently. The contact took the vehicle to the dealer three times and was told the failure could not be duplicated. The failure mileage was 10 and the current mileage was 10,276. Updated 10/18/11*ljupdated 3/27/12
My vw has had problems since a week after i bought it. While going 1500 rpm's around 15-25 mph my car chugs and stalls. I have brought it to vw 4 times, and a personal mechanic. Each time vw said there was a either a computer issue and that they have fixed it or said there was no issue.they completely reset my cars computer back to factory settings due to them saying that my car learned my driving style. This didn't help. Years later i am still having this problem. I have almost gotten in a few car accidents because of the stalling/chugging problem. I have an infant and can't have my family car causing such problems.
Im experiencing a lot of problems with my car. First of all the lights don't always work they would turn on and off on their own until finally stopped completely. The next problem it has waiting at a stop light it looses power and shakes and stalls. Then i started experiencing the same problem while driving one time i was pulling into my driveway the car cut off and steering wheel locked thankful i was not on the freeway at the time. Then again on the freeway in rush hour traffic i was lucky enough to get over and pull off before it stalled the car putting and i was giving gas but car did not want to go it was not gaining speed it was on the verge of stalling. This is a safety issue its my only vehicle i'm afraid of it cutting off and stalling while driving and a accident occurring. The car stalling is while driving and with foot on the brake or in park. It also has a problem while in park and foot on brake the cars rpm rave on their own.
While driving the windshield wipers would randomly creep up the windshield and when the wipers got all the way to service mode, all the doors would unlock. The radio would fade in and out and the when adjusting the sound on the radio loud cracking, popping and static should would come from the radio speakers.
Volkswagen jetta sedan dsg tdi 2011.vehicle as made has a two second hold for keeping the car from rolling backwards on inclines. However the car owners manual requires a slow acceleration which allows the car to roll backwards risking hitting the car or pedestrian behind you especially in driveways with inclines endangering small children because of visibility. The only way to overcome this safety defect is to use the emergency brake to hold vehicle until rpms increase enough to engage the transmission. The front and rear windshields have a blur, the front windshield extends from the bottom to approximately six inches up the glass and the rear glass has distortion throughout. This causes eye strain, watering, and headache when subjected to for an hour or more of travel and is especially bad in bright sunlight causing an unsafe driving condition.dealer admitted distortion but refused to repair along with manufacturer. The car stalls when attempting to move forward from a stop resulting in an extremely unsafe vehicle when trying to cross lanes of traffic. The car will not reach its maximum rpm as indicated it should do by owners manual for passing or merging into traffic resulting in unsafe vehicle operation in multiple instances. The dealer actually made this worse then would not correct. The vehicle also does not have parking lights as required by some state statues and should have never been certified for sale in the usa.
The contact owns a 2011 volkswagen jetta. While driving 45 mph, the air bag off warning indicator illuminated. After two months, the radio and windshield wipers failed to function. The vehicle was taken to an independent mechanic who stated there was an electrical shortage. The vehicle was not repaired. A dealer and the manufacturer were not notified. The failure mileage was 52,000.
When vehicle subjected to cold temperatures (below freezing) the wiper motor stops working.when vehicle placed in warm garage wipers work again.this has happened on several occasions over the last year.wiper motor was replaced by vw dealership.new motor is a new part number. It appears the old wiper motor design may have been defective allowing moisture to enter where drive shaft enters motor. New wiper motor has improved rubber seal in this area.
The contact owns a 2011 volkswagen jetta. While driving in the rain at approximately 30 mph, the windshield wipers and horn failed. The vehicle was not diagnosed nor repaired. The vin was not included in nhtsa campaign number: 11v196000 (electrical system). The manufacturer was made aware of the failure and referred the contact to nhtsa without filing a case number. The failure mileage was approximately 130,000.
1) seatbelt indicator sounds when drives belt is connected and is the only one in the vehicle; no one or items are in any of the other seats (same issue as in the 2006 jetta). 2) wiper motor failed - wipers worked intermittently when functioning. 3) headliner is separating and drooping in rear and obstructing the view through the rear view mirror (same issue as in the 2006 jetta). 4) ignition coil's and map sensor are continuously failing (same issue as in the 2006 jetta).
I was on the highway when it started pouring rain. I tried to turn on my windshield wipers on the vw jetta 2011 and they did not move. I lost visibility in seconds at 50mph and thank goodness, was able to pull over before anyone was hurt but it was terrifying and a close call.the windshield wipers don't work in the cold, apparently, which to me seems very dangerous!
Windshield wipers not functioning when vehicle is in 18 degree and below temperatures for a few hours. Wipers work fine once vehicle is heated up in garage or outside temperatures rise above 18 degrees. Replacement wiper motor assembly was diagnosed and required to correct malfunction. Would like vw to reimburse the $537.03 out of pocket costs to replace the defective/faulty part. Have seen numerous complaints for same issue online. Thanks and hope vw is listening!
If the outside temperature goes below approximately 15 degrees fahrenheit, the wipers fail to operate. This can happen when the vehicle has been parked, or during operation. This has happened several times and from indications on the internet, is a known safety problem.
My horn does not consistently work.when i'm driving it only works sometimes due to believed to be faulty electrical.my door locks do not engage.a noise sounds but they do not engage causing safety issue.my wiper blades do not always work correctly nor do they spray wiper spray causing visibility issues.my electrical system is faulty causing one door to stay unlocked unless locked with key.my alarm system does not work.my driver side window does not properly work and will stop in the down position.the same door is having locking issue.there is known recall for other 2011 models on electrical system.i called vw and they said my vin was not affected by the recall.i'm having the same issues as other jetta owners with same year make and model and with active recall but vw refuses to fix my car.i could get into accident due to faulty horn, faulty door locks,faulty visibility and wipers that do not work properly.my electrical system is clearly faulty if all of these issues are failing at once.i took my vehicle to firestone and they said faulty computer issues need to be fixed by vw. The vehicle is only 5 years old.
The contact owns a 2011 volkswagen jetta. The contact stated that while driving at 40 mph, the vehicle jerked, the check engine warning indicator illuminated, and the vehicle stalled. The vehicle was restarted, but the failure recurred. The was taken to a dealer for diagnostic testing. The mechanic stated that the fuel injector system failed. Four injectors, the fuel rings, the ignition coil, and the wires were replaced. The contact stated that the windshield wipers failed to operate. The vehicle was taken to a dealer where it was diagnosed that the windshield wiper motor failed. The windshield wiper motor was replaced. The manufacturer was notified of the failure. The approximate failure mileage was 38,000.updated 01/12/16*lj; 04/19/18
When cold, the windshield wipers won't work until it warms up enough. If your driving and it gets cold, like during snowstorm, they quit working. I have looked online and have encountered many instances of this. The cost is around $500 to $1000 for parts and labor for..., maybe the motor, maybe the wiper transmission, maybe both. Nonsense! this is a huge safety issue. Please do something and issue a recall for this problem is occurring with different vehicles over many year models. Just do an online search for windshield wiper problems and narrow the results to wipers won't work when its cold. Dealer says we've never encountered that. I can't believe it if they know what they have to replace. Please help. People are in danger.
I was driving and i tried to honk my horn because a tractor trailer was merging in my lane. My horn would not sound and i had encountered this problem before and then later that evening it started to drizzle and my windshield wipers were not working.
Wipers do not function properly in cold temperatures.in very cold weather, they will often take 3-5 minutes before moving once turned on.in cool temperatures they will often run at a very slow pace.changing wiper blades has no effect/impact.this is a wiper arm and/or wiper arm assembly issue and widespread throughout online reports.vw should be forced to issue a recall.
Takata recall my windsheild wipers do not work properly.only top speed works. Speed 1 and 2 do not work, only 3.
While driving the 2011 vw jetta on 1/5/14 during rain showers i switched the wipers on (which i had previously used aprox 5 mins before) & nothing happened, then i realized that the turn signals were also not working including the hazard flashers..upon reaching my home at reduced speeds in order to safely make it home i attempted to make the needed repair to resolve the issue, thinking the issue was a blown fuse, but after further investigation no blown fuses are present & at the current time vw service dept. Denies that any part of the electrical system is faulty & although the problem is still currently not fixed.along with other electrical functions such as the power windows & door locks not functioning due to this electrical malfunction the vehicle will not crank & start using the ignition switch.i feel this problem is a safety issue that vw needs to address & offer a recall before such a malfunction results in a fatal incident due to not being able to clearly see the roadway during rainy conditions.
Within three to four days i've had two door windows blow out while driving.nothing hit the windows.one day i was driving on the interstate and the other time i was driving onto the interstate ramp going approximately 40 miles/hour.this is baffling!
The contact owns a 2011 volkswagen jetta. The contact stated that the frontal windshield wipers seized and could not be restarted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 42,000. The vin was not available.
Defective light switch that controls the headlights, daytime running light low beams and high beams. Daytime running light no longer work, low beams are so dim they are no longer effective.
Stopped working.wiper motor malfunction.blades stopped mid swipe, sitting on the windshield.
When parked overnight with temperatures in the lower teens, the windshield wipers do not work the next morning. If i warm the car up for 20 minutes or so and then let it sit for another half hour then they will usually work. This has happened four or five times from 12/2016 - 2/2017. Seems worse if it has been snowing or icing overnight. When they are working there are no signs of hesitation or slow movement. The fact that it is random seems unusually dangerous. Sitting in the driveway or moving does not make any difference. Car has 52000 miles.there have been several reports from other people with this issue. Should warrant an investigation.
My windshield washer fluid sensor came on, and it does not turn off.i did some reading online, and this seems to be a systemic issue.most of the complaints were from people who used rainx washer fluid.apparently it caused corrosion too quickly.now, i don't want to use my washer fluid as often, so that i can make sure that i don't run out when i need it.my visibility during driving is affected by this.
The contact owns a 2011 volkswagen jetta. The contact stated that the sun roof glass cracked without warning while driving 60 mph. There were no injuries. The contact placed plastic over the sun roof to cover the defective parts. The contact received a recall notice for nhtsa campaign number: 19v615000 (electrical system, steering) and was informed that the parts were not available. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
We were traveling at 65 mph on interstate 93 approx 5 miles south of exit 11 in hooksett, nh northbound. There was a loud noise like a gunshot. I swerved into the left lane and by the time i got the vehicle under control my wife and i were covered in glass and our ears were ringing. We looked up and the sun roof had exploded out/upwards from the best we could tell. At the time of the incident the car was dry and it was clear out. There was no ice or snow on the roof. The windows were all closed and the sun shade was open. The heat was not on in the vehicle and it was roughly 40 degrees f outside.we immediately got off the highway at the next exit (11) and pulled into a park and ride lot to inspect damage. As expected the window broke outwards, with approx 33% of the glass missing in a hole in the middle, the rest shattered and falling off if you touched it.
The contact owns a 2011 volkswagen jetta cc.the contact was driving 30 mph when he noticed how difficult it was to see through the front windshield.the contact stated that the windshield was distorted and caused headaches when driving at night or in the daytime.the contact took the vehicle to the dealer and the dealer replaced the windshield.the contact stated that the replacement windshield exhibited the same defect as the original windshield.the contact took the vehicle back to the dealer a second time regarding the windshield and the dealer informed the contact that the windshield could only be replaced one time.the contact was concerned that the windshield distortion could potentially cause a crash because of the impaired vision. Updated 04/25/11the consumer stated the windshield was replaced as a gesture of goodwill. The consumer stated the new windshield is also distorted, especially when making turns. Updated 04/27/11
The contact owns a 2011 volkswagen jetta. While driving approximately 35 mph, the low beam headlights suddenly shut off and failed to illuminate again. The vehicle was taken to an independent mechanic who replaced the light bulbs in order to remedy the failure. In addition, while driving at an unknown speed during inclement weather, the windshield wipers failed to activate. The dealer stated that the bcm module needed to be replaced. The vehicle was not repaired and the manufacturer was notified. The failure mileage was 45,000.
I bot w/ only 40,000 miles approx.i drive alot. Its about 70,000 now. One tire sensor is out and the person at frirestone said theyll go out again and its hard to know which tire it is.the ele trical is a mess.i finally took it to my mechanic.it is defnitely electrical.this car is not a good value as everything breaks on it and i dont speed and add additives and b\'baby" it. I'm 62. It has to last.but it is not.i see theres recalls for it concerning eleectrical, yet the dealer says no never ha da recall.the night half my lights went out was after thanksgiving as i was traveling the grapevine in cal.i was lucky not to be in an accident
Palisades vw in ny striped my car of all original part and they are telling me that the car comes with old winter tires. I have tried to resolve this with them and they laughed in my face and told me to go and talk to the people that sold me car. My nephew changed my tire he said that i still am going to need a new one because he thought i a donut but i told him i have a full tire that it was not a donut and when he was done he told it wasn't. It was a full tire but again i figured maybe i was did not pay attention or i really did not see a full tire. When i got a flat on october 7th i did not want to bring my car back to palisade vw because they did not do a good job so i went back to where i got my car and they called and asked if i had my tires changed because the tires are not the one the car came with. I have never changed my tires and i did notice that they where different from when i got the car. Not only that but palisade mechanic stole my gas had a full tank both times and i got my car back with less then a1/4. Please please i am begging for help i am a waitress i do not have the money for this i can't even afford to get apt please help me i am begging you. I need this car to be safe because i live with my niece and i baby sit her kid in exchange for room and board. These people saw the car seat and did not care if i crashed my car and killed the baby or any one else for that matter. Again i am begging for your help.
Driving on freeway. Tpms light came on. When checked, all three tires which were original equipment (hankook optimo) had failed inside sidewalls. These tires had to be replaced.according to your website, there had been a hankook tire recall in 2010 and volkswagon did not advise myself or other customers about the dangers of these tires which a simple google search would reveal has resulted in numerous accidents and potential endangerment of both their customers and other individuals.for the sake of my fellow vw owners, i don't know how to get through to vw that their silence on this matter is dangerous.
Travelling under normal conditions on interstate 95 my tire pressure light came on signaling low tire pressure.i immediately reduced speed and moved over to the right lane to monitor any change in pressure or control.the light stayed on for approx. 3 miles without any signal of low pressure at which time the rear passenger tire blew out.i was able to control the car and pull off the highway within 30-40 feet after blowout.the tire itself was completely separated from the rim and was 100% torn from at the belt seam on the interior and exterior.the tire in question was a continental contipro contact 225.vw would not admit defect after their review although mechanics at merchants and "off the record review" by vw admitted it looks like a defect.at the 10k service change at vw, the car was inspected and the tires were approved with sufficient tread noted.
Event leading to failure: sunny mid-day, driving on the highway i heard a sound as if my tire had burst, and momentarily lost control of the vehicle. Did not crash. Failure and details: once i halted the car, i inspected my passenger-side front tire, and though it was flat, there were no signs of rupture or perforation. I proceeded to change it, and, having removed it, i noticed a crack in the inner lumen. The crack was an arc of approximately 6 inches. Action to correct the failure: a spare tire was set in place and the car has been taken to the dealer. Further details: dealer claims that the damage was user induced, but i was driving on the highway and there were no bumps, debris, nor did i crash. I fear this could happen to others. I had previously taken the car to the dealer because the low tire pressure light was on, but i was told that it was normal and that the sensor had to be rest.
Similar to other reports here, extreme inner sidewall cracking; no indication from outside; approximately 1/2 of usable tread remaining. This affected all 4 tires and was inspected at vw dealer. Hankook communication occurred with determination of tread separation. This is an extremely dangerous situation as it is hidden from easy inspection.
The contact owns a 2011 volkswagen jetta. The contact stated that the vehicle caught fire from the front passenger side wheel. The contact did not disclose if a police report was filed or not and who extinguished the fire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.
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