We found the following complaints for VOLKSWAGEN JETTA (2002)
Read complaints for VOLKSWAGEN JETTA (2002)
Consumer request for reimbursment regarding repairs for the air bag equipment which inadvertently deployed when the vehicle ran over a curb.***no answer required***. *mr
We own a 2002 vw jetta 2.0l.we were driving through an intersection and the passenger side curtain and passenger seat airbag deployed without cause. We pulled off to the side to check for any exterior damage that could of caused the deployment but could not see any.we drove it home (@ 1 mile) and had it towed to the dealership where we will hear about their course of action to repair the issue.is this a occurrence that is under investigation? if so it might be helpful to know since this will be a very costly repair and haven't had the best of luck with vw even though it's still under warranty.
As i entered a parking garage and picked up a parking ticket my passenger side rear tire hit the curb and my passenger side seat and curtain airbags deployed.i just got my parking ticket and was turning from a dead stop so i could not have been traveling more than 2 miles per hour.the dealer said it was an accident but there is not damage to the tire or wheel other than a scuff mark on the tire where it rubbed on the curb.i have contaced vw of america and the initial response is that they consider it an accident not a mechanical failure.the initial repsonse from my insurance company is that it is a mechanical failure and vw is at fault. Based on research, more than 500 similar incidents have been reported to the nhtsa, and it is common knowledge that only a small portion of the population report problems to the nhtsa.i welcome any additional insight that you can provide.thank you.
The 2002 volkswagen jetta was involved in a accident and none of the air bags deployed.the car contains a lot of air bags. Front passenger and driver and side curtain airbags.none of the airbags deployed in the crash even though the car was totaled.the car had been hit from the side and then the car hit a concrete barrier from the front after the car had spun.
While driving passenger side curtain airbag deployed prematurely. Vehicle was not in an accident.
I purchased a certified used vehicle in 2006 from a volkswagen dealer in virginia (volkswagen of dulles). Two months after the vehicle purchase, we noticed the car electrical system shut down while approaching a stop sign in reston, va. The local dealer attributed it to a fuel system problem and charged us for a throttle body cleaning.?over the course of two years, we had multiple electrical shutdowns, some at high speed on the highway at night when the vehicle's headlights would go out and the engine would die. At one point the dealer reported a ??loose ignition switch?? and replaced that switch.after several more scary events, i emailed vw america with a description of the problem and our fears about the vehicle being unsafe to drive.in march 2009 i called vw customer service and talked to a regional case manager. On that day, the car had shut down in the middle of an intersection narrowly avoiding a collision.vw replaced the alternator and battery.three months later, driving on memorial parkway (rt. 66) at night when the vehicles lights failed, the electrical system shut down and the engine died.i once again called vw customer service and was returned a call from a representative who said they would not address the problem further, that the warranty on the vehicle was over and that i had no recourse with volkswagen for further investigation of the problem.i recently asked vw america customer service for copies of their records relating the case.they refused to give them to me, saying they were proprietary.?
A car pulled over in front of me trying to turn left.i had the right of me with no stop of traffic light at this intersection.i hit the left side of that car with the front/front left corner of my car at 45 mph and none of the air bags deployed. I would expect that at such a speed at least one airbag would have deployed. Please advise.
Dt*: the contact stated while driving 45 mph, the vehicle hit a small pothole and both side air bags on the driver side deployed.no warning light was illuminated prior to the deployment.the vehicle was taken to the dealership who kept the vehicle for one month.the dealership informed the contact the manufacturer would send a technician for inspection however, the contact never knew if such inspection ever happened.the contact was very concerned that an unexpected deployment could cause a serious accident.1/31/2007 -
While drivingat approximately 60 mph the front and side air bags inadvertently deployed. Consumer avoided a crash by pulling to the side of road.
I was driving to work when my 2002 voklswagen jetta hit a bump in the road/pothole and the passenger airbag went off.i got out to inspect if i hit anything since i wasn't sure because of the airbag going off.i got out of the car and there wasnothing in the road besides a pothole that everyone else hit as well on the off ramp.there was not a scratch of damage or any impact at all.i just bought this car a little over 2 months ago and it was already back to the dealer for a broken power window and twice for the transmission.i am fed up with this car.there is only 25,000 miles on the car and an airbag should not go off for a pothole.i went to a different vw dealer and they said it's not a warranty issue and it would cost $800 - $1,000 to fix.this is ridiculous that i will have to pay for something like this for normal use of the car.
When backing out of my driveway my drivers side airbag deployed for no reason. I didn't hit anything. Now the engine starts then stalls. All dash lights are now out.
The contact owns a 2002 volkswagen jetta. The contact stated that the air bag fault warning light illuminated intermittently, followed by a beeping noise. Both the dealer and the manufacturer were notified of the failure who offered no assistance to the contact. The vehicle was not repaired. The current mileage was approximately 32,500. The failure mileage was approximately 32,400.
Traveling at 70mph under normal driving conditions on interstate the roof and seat airbags and seatbelt lockdown on the driver's side spontaneously deployed causing temporary loss of control of vehicle and neck strain.repairs to fix airbags cost over $4,000.volkswagon investigated and were no help.gave no reason for spontaneous airbag deployment.very unsafe experience!
I was leaving a parking lot that had a slight curve and i hit some black ice. The car went straight into the curb and with the impact, which in my opinion, was not a great amount, caused the side curtain and passenger seat airbag to deploy. With how the wheel hit the curb, it also damaged the alignment of the wheels.
The contact owns a 2002 volkswagen jetta. The contact was driving 35 mph and crashed into the rear of a preceding vehicle. The air bags did not deploy. The contact sustained injuries as a result. The vehicle was towed from the scene and was not inspected for the failure nor repaired.the manufacturer was not contacted. The failure and the current mileage was 91,000.
While driving down a street at speed limit of 55 mph, an object came through the windshield hitting driver in leftside of face. This cause driver to veer off to rightside of road into a ditch, where the car jumped a curb head on. When this happened, the driver side seat airbag deployed along with the driver side front and back curtain airbags deploying. There was no collision w/exception of the curb involved in this accident. The airbags would have no reason to deploy like this. This accident was very short of being a fatality. The impact from the side airbags shattered all of the bones on the leftside of the drivers face, and the glass from the windows shattering cut his left eyeball in 3 places causing the eye loss of his eye. The driver had to be rushed to a local trauma unit to undergo emergency surgery to try to save his eye. Unfortunately it was not successful, as well as having to have reconstructive surgery to try and put the bones in his face as close to back together as possible. Thanks to someone watching over him he is still alive. But it is far past time to have something done about these airbags! we will not stop until it is successful!dt
Tl-the driver owned a 2002 volkswagen jetta.while driving approximately 60 mph the vehicle was involved in a multi vehicle crash in which only the front passenger side air bag deployed.the police appeared on the scene and the driver was injured.the vehicle was destroyed and towed to an insurance company lot.the vehicle was not examined for the cause of failure and was not repaired.the manufacturer was notified and she was informed that whenever the seat belt was held intact the air bag would not deploy in the event of a crash.the failure and current mileages were 50,000.sm.
Vehicle air bags deployed for no apparent reason. *mr the two right inside air bags deployed for no reason while driving between the speeds of 45 to 55 mph. *scc
I own a 2002 volkswagen jetta.on february 15th i was driving just outside of madison, wi on 1-94 heading east and hit a disk size piece (about the size of a hockey puck) of debris which flew up into the under carriage of my car.at the same time, my side curtain and passenger seat airbags deployed.there is no apparent damage to the exterior of my car and i was able to drive it home.upon inspection there is no apparent damage or markings to the under carriage, body - both metal and plastic.in researching airbag recalls, i came across the nhtsa action number pe04081.this description most accurately describes this incident.of the 499 vehicles who experienced the problems i am having now - no notice of recall or notice of potential defect were provided.i feel this matter should be reopened for those vehicles who continue to have unintentional airbag deployment.most notable is the body style for this vehicle has remained unchanged from model years 1999.5 - 2005.yet only 2001 - 2003 vehicles seem to be affected.this would indicate that some manufacturing trend is the causative factor in these unintentional deployments.
My airbag warning light went on just prior to my 80000 mile service.i informed my vw service dept of this. When i picked up my car i was informed that to repair the problem would cost $800-$900. This is equipment that has no moving is factory installed. This is obviously a manufacturing defect. Is this common? what are my options? do i have any recourse?
I am very concerned about the reports i have read about sudden airbag deployments for no reason on volkswagen models jetta, gti and golf, year 2001-2003.as a 2002 jetta owner, i do not wish to suffer from airbag injury from inappropriate airbag deployment.please investigate this matter for the consumers behalf and recall if necessary.thank you.
The front, side and side-impact airbags in my 2002 volkswagen jetta all failed to deploy when i was struck on the passenger side by a truck traveling at 40-50 miles per hour.the paramedics and responding officer encouraged me to file this complaint, saying that i was fortunate to be riding alone because a passenger would not have survived the accident without airbag protection.i have already contacted vw and submitted the forms and photographs they requested for validation of my claim, but - as expected - they have not responded.i have no intention of suing, but i am disturbed by volkswagens' recent campaign to market the jetta based on its safety.in the 3 1/2 years i owned the car, i had to return it for recalls/repairs 14 times, so i believe the airbag failure to be yet another symptom of the jetta's poor manufacturing.i would greatly appreciate your investigation into this matter and would be happy to provide documentation and photographs.
While driving 20-25 mph the vehicle was involved in a side impact collision yet the side impact nor the frontal air bags deployed.*nlm
I was involved in an accident in my 2002 volkswagen jetta gli. The reason i purchased the car was because of how safe they were supposed to be. They have airbags that come from the sides of the seats, down from the headliner, and from the dash. I hit a cement wall and totaled my car, and none of the airbags went off. Nobody was injured, but the airbags should have still deployed.
The contact owns a 2002 volkswagen jetta. While driving at any speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the air bag module was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was not provided. The failure mileage was 49,706. Updated 08/22/16*lj
While driving 45 mph driver applied brakes and pedal went to the floor.this caused the vehicle to skid into a tree.both air bags did not deploy.
Simply wanted to let you know that my daughter rear ended another car at 40mph and completely crunched in her front end (car is totaled), but the airbags did not deploy.we didn't think anything of it until the state farm agent mentioned that she had airbags on the car.
Oil light is blinking, i was told by several mechanics that jettas as well as volkswagens in general are known for having terrible sludge issues. I took the car to the dealership, they charged me over $150 to diagnose my car, after diagnosing it they said that the engine needs new oil bearings due to sludge issues, they said that the oils pressure is fluctuating and that soon my engine will blow up, they said that this was not covered under similar recalls that they've had on other models of theirs and that to fix my problem i would need a new engine which would cost me over seven thousand dollars. It seems to me that this is a very well known problem for vw, they've known about it for years but just like the problem they're having right now with the software, they've kept this quiet.
The vehicle was involved in a head on collision at 55 mph yet the air bags did not deploy.*nlm
While driving our jetta at approximately 30 mph the drivers side curtain airbag and side seat airbag spontaneously deployed. There was no impact. There was no pothole. It was the only car on the road. Going straight.
My wife was in a car accident on 12/2/05 in her 2002 vw jetta gls.a lady had ran a red light and collided with the front driver side of the car at approx: 40 mph.the car was equipped with front and side airbags; neither of which airbag deployed.my wife hit her head on the front driver side window because the airbags did not deploy.
Stopped at a light, when the driver side seat airbag deployed. Subsequently put on flashers, and pulled over to a curb. Passenger side seat airbag then deployed (approximately 1 minute later after the first). Seat airbag deployment resulted in abrasions on driver and passenger. Checked the exterior of the car, but there was no damage. Approximately an hour and a half later, the side curtain airbags on both sides spontaneously deployed while again stopped at another red light. Third passenger in rear was uninjured during incidents.
While driving at normal speed, the passenger side and curtain air bag deployed over the consumer.dealer notified. The two right air bags deployed without warning.*scc
Airbag unit light came on for a third time.vehicle was taken to the dealeron two occasions for repairs.
On 9/17/2005 i was pulling into my assigned parking spot at my condo.i was approximately traveling about 3 mph and had my brakes applied to maneuver into my parking spot.upon reaching the curb, i applied pressure to the brakes and expected to come to a complete stop.however,my car lunged forward and ended up in my neighbor's living room.my car only stopped after taking out the brick structure and front window of her condo.before making impact with the outside structure i attempted to brake twice with no response.the impact was substantial and yet the airbags never deployed.my car was towed to a garage that my insurance approved andnot to the dealership who has serviced my car for all the current recalls and various problems.the recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame.this accident caused serious property damage and the police were called to the scene.the police acknowledged my skid marks and my attempt at applying the brakes.the situation was treated/cited as a car accident so that my neighbor and i could go through the proper procedures of her damages being reimbursed.i plan to prove my car is defective and a lemon.i would appreciate any feedback, advice or suggestions regarding my situation.*gem
Consumer was involved in accident, in which the airbags failed to deploy, consumer was informed by the manufacturer that the force was not strong enough for the air bags to deploy. Ts *scc
Dt*: the contact stated the driver's side air bag deployed unexpectedly while driving at 60 mph.there was a police report filed.the police determined there was no debris in the road at the time of the incident.a representative from the manufacturer inspected the vehicle and discovered a dent in the metal in the rear of the vehicle.this was determined to be the cause of the premature deployment.
Passenger's airbag cover popped off while driving.
I was driving in downtown boston in a construction area traveling about 10-15 mph, when my airbags deployed.i contacted vw, they told me it was an accident that i hit something and that i would have to go through my insurance.i did not hit anything as there was no physical damage to my vehicle.i don't know the exact date, i would have to look it up in my records as it happened 4 years ago.
Dt*:the contact stated while driving 20 mph the driver and side curtain air bag deployed without warning.the dealer determined by computer diagnostic that a crash occurred although no crash actually occurred.the dealer can give no other reason for the deployment.
Consumer states while traveling60 mph passenger's side air bag deployedwithout any indication.
Dt*:the contact stated while driving 45 mph the vehicle in front slowed without warning, the contact swerved to the right to avoid the vehicle.the left front impacted with the right rear of the slowed vehicle.the driver side air bag deployed with extreme force causing the contacts hands to be removed from the steering wheel while the vehicle was still in motion.the deployed air bag also obscured the contacts view.the vehicle then became airborne over a ditch and came to rest in a field.the vehicle was totaled.seat belts were in use by both driver and passenger however injuries were sustained.there was a police report filed at the scene.the manufacturer was contacted and stated the airbag deployment was normal for this type of impact.
While driving 60 mph front air bags deployed without warning.dealership was notified, but did not resolve the problem.
Consumer had a minor accident which caused minor damage to the front spoiler on the drivers side of the vehicle.six(6) hours later, the passenger side air bag exploded.volkswagen service dept. Couold not explain why it happened.*jg
-the contact took the2002 volkswagen gls wagon 1.8 turbowith failure mileage: 6,261 to the dealership due to problems dealing with the air bag indicator. The technician at the dealership stated that there was no particular problem. However, they have continued to diagnose the contacts vehicle. He paid a great deal of money for the service. The dealership technician stated that there may be an airbag deployment problem, but the technician was not sure. The contact stated that ever since november 9, 2001 the airbag indicator remained illuminated on his dashboard. Hereported this problem to volkswagen numerous times,but they have not offered him any explanation for the problem. The current mileage of the contacts vehicle was 82,500 miles.
Was driving along a graded dirt road when passenger side airbag and side curtain airbag deployed suddenly.there was no side impact whatsoever, and was not able to determine any cause of airbag deploying.two passengers in the car suffered temporary ringing in their ears and headaches, but no significant injuries occurred, thank goodness.have contacted dealer for information about repairs, but nothing has been done to fix it yet.
Passenger's side airbags accidentally deployed without any accident, deceleration or apparent contact the road bed.
While driving and for no reason, the passenger side air bags deployed, the passenger sustained some aches and burns, the dealer stated that the computer indicated that the vehicle was in a collision, however after inspection it was obvious that the vehicle had no signs of damage anywhere, it is uncertain as to if the air bags were front or side.
Car information: 2002 volkswagen jetta #: while exiting driveway, rear tire became caught on curb.airbags deployed on passenger side (side curtain protection airbag and backrest side airbag).no collision had occurred.car immediately died in street but later started.contacted insurance company, as well as vw dealer.
Passenger side/window airbag deployed.dealer stated that computer was reading crash damage. Consumerindicated vehicle was not involved in a crash. The vehicle was taken to the dealer.the dealer pulled data off the computer that indicated that there was a crash and damage to the right front wheel.due to their findings the manufacturer refused to cover any repairs under warranty.the consumer's insurance company also performed an investigation and they concluded that there was no evidence of a crash.the insurance company and manufacturer are trying to schedule a time to get together and take the air bags apart to determine what caused them to deploy.
2002 vw jetta,husband ran over pothole, passenger side airbags deployed. Had to tow car and get rental. No impact or accident. Waiting for vw to look at car. Am sure they will say it's our fault just from what i'm seeing on web. How can government have 499 plus incidents of investigation and not make vw recall?? maybe not until someone dies and they get sued.
While driving our two month old jetta on route 80 our driver's side air bags went off without any type of impact.there is no visible damage to the car which was confirmed by the closest volkwagen dealer we drove it to.volkswagen says the computer says there was an impact though no damage what so ever is visible.they said we must report the claim to our insurance company.they will assume no responsibility.we are afraid this will keep happening until volkswagen decides to take responsibility.we are afraid to drive our new car.dt
While driving the side and curtain air bags deployed inadvertently.there was no collision of any kind involved. The dealer refused to fix the air bag problem.*ph*nlm
Unintended deployment of airbag at 55 mph. No crash involved.
I have 2002 jetta while driving down interstate hit small object in road with passenger front tire this caused both side curtain and seat airbag to deploy. Impact was not enough to blow front tire or cause me to loose control of vechile. Was told by insurance company they have seen this before have contacted volkswagen and have appointment to get estimate on repair cost and if they will cover or insurance will have to cover.
While driving at 35 mph passenger side airbags deployed after hitting a small bump in the road.
I was driving on the freeway at around 2:00p.m. In the afternoon and all of a sudden the passenger side front air bag,side seat air bag and the rear air bag deployed without any collision.my car was not damaged at all.the supervisor technician at trans oceanvw refused to cover the cost to repair three of the airbags even though my car was still under warranty.they claimed that the computer sensor detected an impact which triggered the deployment of the airbags.it was lucky that the deployment of the airbags wasn't on the driver's side, otherwise, i would have lost my control on the steering wheel leading to more serious consequences.i was just in shock at that time but the highway patrol was managed to guide me off the freeway.at last i claimed my insurance andpaid $500 deductible from my pocket to fix the airbags.the insurance premium increased a lot after this so-called "accident".i hereby ask vw of america to recall all defective vehicles to prevent future accidents from happening.
Passenger side curtain airbag and seat airbag deployment with no collision.passenger side airbag sensor too sensitive.slight swerve and brake to avoid small animal.no collision involved.car has no visible signs of damage.never in an accident.currently in the process of contacting vwoa.
While drive my 2002 jetta about 55-60mph the driver side window and seat airbags deployed without impact.i drove my car right to the dealership i purchased it from.they had the car for 4 days to tell me that the computer system states that the car was in a collision, i do not have any damage on my car and i was not is an accident.they (camelback volkswagen) or volkswagen of america will not repair the damage.
Driving @ a below avg. Speed 3 side airbags deployed w/o any sort of impact. There was no visible damage (i have pics) to the body of my brand new car (w/less than 2500 mls) the utterly random deployment of these airbags is enough to cause an accident on its own.fortunatly, that wasn't the case here- but it's only a matter of time untilsomebody dies. Hopefully your establishment can persuadevw to give this 'major defect' the attention that it needs! thank you for your time. Ie04-078*po
While driving on i 75 s from chattanooga, i heard a loud pop and saw smoke. Thinking a tire had blown, i pulled over. I realized the passenger side airbags had deployed. Triple a took the car to the dealership as i was terrified to drive it. It has been two weeks and i still have not got my car back or even been told if they will fix it. The dealer is having to e mail pictures to vw to show that no damage was done. They are saying a sensor went off. No doubt! it is obvious to me and my witnesses that this is a manufacture defect that should be covered. I have researched and found that i am not the only person this has happened too. I plan to investigate it further to find out what can be done, before someone is killed in a jetta.
While driving down the road at about 30 mph the side curtain airbags and the seat airbags wrongfully deployed. There was no reason whatsoever for this to happen.
On the morning of sunday, may 4th, 2003, i made a sharp right hand turn and inadvertently drove over the curb with my passenger side front wheel.i immediately heard a loud noise and the two driver's side airbags went off.i suffered only bruises from the impact of the airbags.this incident was reported to my insurance company on monday, may 5th.on tuesday, may 6th, i called the dealer to get my car in for work.as of today, friday, may 9th, i still have not heard back from the dealer, who needed to order the parts.when i'm able to schedule the appointment to take my car in, my insurance company asked to have them check to see if there was a jolt to the floor pan or suspension that might have caused the airbags to go off.there is no visual damage to the wheel, and the car is drivable.(i've been driving it to and from work this week).i don't believe the airbags should have went off in this particular situation.i'm now very afraid to drive it with the fear of hitting a speed bump or a pot hole!!!!if there had been a lot of traffic at that time of the morning, a very bad accident could have resulted.
While traveling on the highway without prior warning the side airbags went inadvertently deployed.thedealership is aware of the problem.*mr
Passenger front airbags deployed without cause while driving on the freeway. This is the second safety problem with this jetta, the first being unintentional accelleration.
Left side air bags deployed without warning on my 2002 volkswagen jetta on 1/30/07. Vw claims there is crash data in the onboard computer. However no accident / crash occurred. The air bags deployed on their own. I see according to nhtsa #pe04081 that the investigation is closed on this. I'll bet this inadvertent air bag deployment continues to happen and only after someone gets killed and law suits fly will something get done about it.
While traveling 55-65 mph andwithout any indication v passenger side air bag deployed.
Curtainairbag on passenger's side,seat airbag on the passenger's side , and the dashboard airbag cover fell off.dealer refused to repair it.while drivign the consumer heard aloud bang.the passenger side air bag had deployed although there was no imppact.no injuries were stated.
Passenger side air bags in a 2002 vw jetta deployed after hitting a pothole on a city street at approximately 25 mph. The adult in the passenger seat received bruises on his arm from the deployment.
I was driving less than 10 mph through a parking lot, pulling into a spot when my side air bags deployed.i saw that there is an existing complaint (nhtsa action number : pe04081) outlining this exact problem.when i got out of my car to inspect i found that i had hit nothing.there was no impact, not even a scratch.the repair is pending with my local vw dealer.i am not yet sure who will financially be responsible.
I own a 2002 vw jetta that i have had numerous problems with. The most recent incident occurred on december 29, 2003. My passenger side panel air bag deployed while i was driving. There was someone in the passengers seat and i am thankful that he was not injured. The dealer has had my car for 5 days now. They are waiting for vw to investigate because they don't see how the airbag could deploy on its own. There is some rear damage that is over a year old and they are trying to relate the airbag issue with the old dents. I don't feel safe in my vw and i certainly don't trust it.
While driving, consumer swerved to the right to avoid hitting an object in the road, when doing so the passenger air bag deployed, claim 59-y129-766.
While accelerating from a stop at 10 mph the side impact air bags on the passenger side inadvertently deployed.the dealership was notified, but did not resolve the problem.
While driving air bags deployed.after being inspected by the manufacturer, they stated that there was crash damage. However, vehicle was not damaged.insurance companyinspected vehicle, and stated there was no damage,but there was a defect in the air bags.
While driving within the city, the front driver and passenger air bags deployed.the vehicle was taken to a volkswagen dealership which diagnosed the problem.dealer statedthe computer had indicated and accident had occurred.please describe details.
After i was pulled out of a parking spot, the doors clicked as if they were going to lock automatically as they normally do at 10 mph. The click sounded funny, so i looked at the door locks and noticed that they hadn't locked. Soon thereafter, the battery on the car stopped, which i noticed because i couldn't accelerate and i couldn't turn the steering wheel. I started the car again, without a problem. The airbag light went on and stayed on and i noticed that the lights in the back seat over the doors stayed on though. I traveled to my next stop and the lights in the back seat went out. I then started toward my next stop and had reached 25 mph when the side airbag in the driver's seat exploded. I called the dealer to see if the car was safe to drive, they said it was. I then started driving to the dealer when the battery cut out again; i could tell because i could not steer and i could not accelerate. I pulled over to a safe spot and called for a tow truck. While i was sitting in the parked car with the a/c on waiting for the tow to arrive, the passenger-side curtain and seat airbags deployed. The car is currently at the dealer so they can investigate if there was a malfunction. No, i'm not kidding, that's what they said.
While driving down a dirt road between 45-55 miles an hour, my drivers side passenger airbags deployed.managing to pull over to the side of the road, i got out of the car fully expecting to see a cow or horse embedded into the side of my car.however, there was no damage - a professional investigative engineer has verified that.volkswagen is taking no responsibility due to the fact the sensor reads crash data stored. from the looks of the number of similar complaints, i can see this is not the first time a vw jetta has had this happen.vw needs to own up to this defect.
Consumer states while traveling 45-55 mph andwithout any indicationpassenger side air bag deployed.because the airbags deployed it cost the consumers over $2000.00 worth of damages.consumer dealer notified because they were concerned about the defective airbags and they should not be held responsible for cost of repairs.
Was driving down the street and my side air bags deploy for no reason. I did not hit anything there is no damage done to my car nor been in a accident. Went to vw southern states and was told that my car only has a 50,000 mile warranty and that i have to pay for the car to get fixed. About 3,000 dollars he said.....
Was driving 15-20 mph, when the vehicle ran over a pothole. The side air bags deployed inadvertently. The manufacturer and the dealership were contacted. Consumer didn't take thevehicle to dealership to have mechanic check. Please provide further information. *ph
While driving on an interstate highway with my girlfriend in the pass seat, the driver's side curtain airbags deployed for no reason. There was no impact or pothole hit. I was able to maintain control of the vehicle and get off to the shoulder. I received burns and deep bruises on my upper left arm and left side ribcage. Car was driveable from there, however the pre-tensioners for the seat belt also fired and could not use the seat belt.upon talking with a local vw dealer, they advised that this would be an insurance claim, as the airbag would not just go off, and they mentioned that there have been no instances of random deployment...all have been due to something causing the deployment.?.i could have easily lost control of the car, and things could have been much worse. Still dealing with the medical.
Dt*:the contact stated while driving 20 mph the driver and side curtain air bag deployed without warning.the dealer determined by computer diagnostic that a crash occurred although no crash actually occurred.the dealer can give no other reason for the deployment.
Lower side air bags depolyed while driving down street.upper side airbags deployed after driver and two passengers exited vehicle at curb and vehicle was stopped.
While drivingbetween 30 and 35 mph consumer hit a pot hole andfront passenger and side curtain air bags deployed. Dealer notified.
The passenger side air bag/ curtain on 2002 volkswagen jetta, deployed while turning right on a winding road. I was traveling under 20 mph.the engine shut off, and because it was on a blind turn i was almost hit by a car behind me.after 30 seconds i turned the engine on, and pulled over to a safe area to inspect the car.i travel the road everyday and no pot holes exist.the dealer said that the computer did not register an accident.the manufacturer, engineer, looked at pictures sent by the dealership, and said that there were scrapes under the car which must have caused the deployment. Asked the dealership and manufacturer if the side air bag/curtain was not replaced would the other air bags be effected.they told me they did not have any public information on the effect one deployment has on the rest of the system, and i would have to replaceit for the other air bags to provide protection.i called the manufacturer customer service, and they called the dealership, who now reported that the computer read an accident occurred.i was told to contactthe insurance company.
Dt*: the contact stated while traveling 35 mph over a pothole, the passenger side curtain airbags deployed.the dealership was alerted.updated 12/01/06.
After making a right turn getting up to a speed between 25-30 mph my driver side airbags deployed for no apparent reason even with the roads in good condition. 30-40 seconds more and i would have been merging on to on a busy interstate in which could have resulted in personal injury to myself and other drivers, along with car damages. Luckily this happened before time.vw rep refuses to solve the issue by replacing the seat and all side and side curtain airbags (as i suspected due to reading other complaints on here and other internet sources).they found the sensors had reason to go off what reason they haven't been able to establish the cause making this a mechanical issue and not a driver issue.i am in a loaner vw jetta and still fret the side airbags will go off. After being a loyal buyer of vw since 1987, they can count one less in the family. I have already contacted a lawyer and will be contacting my local news station to try and "out this problem" and make sure that this information be known to the public of vw's lack to investigate these issues and lack of compassion and customer service in severe issues like this.
Driving on the turnpike, the driver side air bag deployed without any sort of impact.there is no visible damage to the vehicle, which was only 2 months old at the time.fortunately the only injury was a burn from the airbag on the side of my arm.my biggest fear is knowing relatives and friends who drive jettas and who have young children in their car.this incident could have easily been fatal.hopefully your establishment can encourage vw, where i have failed, to do something about this defect.
While driving 55 mph, passenger side window curtain and passenger seat air bag inadvertently deployed without cause. Dealer and manufacturer were notified.there was no impact that caused the air bags to beploy, the passenger sustained injury to arm when air bag deployed*nlm
Problems with air bag system resulted in unnecessary deployments. *mr vw refused to discuss the matter with the dealer or the consumer.there was an intermittent air bag deployment of the head and side passenger air bags during normal travel.the vehicle was still under warranty.the consumer discovered that 40 other 2002 jetta owners experienced this same problem. *sc
Vehicle was on the road at 5 mph when all of a sudden the passenger side air bag deployed on its own. Manufacturer was contacted by the consumer.
While driving 40 mph, the front/rear side air bags inadvertently deployed. The dealership was notified, but did not resolve the problem. The cause was not determined. Please provide more information.
Request for information and complaint (ref tis request #7094 dgd).*mrthe passenger-side side-impact andside-curtain air bag deployed without an impact *aaj
2002 vw sedan wa broad sided by a motorcycle. It hit the right front door and buckled the center post and bent the roof and the dash was pushed in.the vw has front and side airbags. None of the air bags deployed. My son was covered with glass and the right hand mirror just missed him.
I was driving my 2002 vw jetta, my 6 year old was riding in the backseat in the passenger side when the passenger side curtain airbags spontaneously went off!!! it sounded like a shot gun went off in the car, scared both of us!! i did not hit anything, anyone, no one was even driving around me! it was crazy! i thought the car was on fire due to the smoke coming out of the airbag.... No on was hurt but it was terrifying and it could have been a lot worse!!i am the original owner of the car, bought it new in 2002. It's been a great car, i've owned vw's for years and over all, they are great vehicles but this has really freaked me out! i took it to the dealer and they ran a diagnostic, turns out the computer in the car said there was a crash - this is no physical evidence of any damage on the car to justify this happening! the cost to repair it is 5300.00!!! the care likely isn't even worth that.the next step is to contact vwoa. I just read of some other instances this happened and looks like vw did repair the airbag at no charge. I'm hoping they do it for me, otherwise, i'm out of a vehicle. There's no way i can sell it like that, i've just lost what ever money i might have been able to sell that car for..... How many other complaints have been filed pertaining to this issue??[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Side curtain and seat airbag deployed while driving at 35-40 mph. No damage to the car other than that caused by the airbags deploying. No potholes in the smooth paved road near the intersection of fl sr70 and us301. No debris in the road or any reason for the airbags to have deployed. Driver received welt and bruises on the ribs from the seat airbag.
I was driving down i-64 in richmond, va and my driver side airbags spontaneously deployed.
While driving, vehicle hit something, causing the passenger side air bags to deploy, there is no evidence of collision damage, claim 33-0397-972.
I was driving my 2002 volkswagen jetta and hit a pot hole in the road causing my passenger, side and head air bags to deploy.there was no impact.my passenger side tire hit the pot hole.there were hundreds of reports of this occurring.i researched online and probably many more since then.i was wondering if there was a recall made, and if not, why not?yes, these are good if a real crash occurred, but dangerous to no crash occurrences.something should be done and i, nor any other volkswagen owner, should be responsible for this. Thank you.nhtsa action number : pe04081 nhtsa recall campaign number : n/a make / models : model/build years:volkswagen / golf 2001-2003 volkswagen / gti 2001-2003 volkswagen / jetta 2001-2003 manufacturer : volkswagen of america, inccomponent : air bags:side/window date investigation opened : december 16, 2004 date investigation closed : april 1, 2005this investigation identified a total of 499 reports (482 owners reports and 17 warranty claims). The crash sensing system's algorithm may recognize certain non-crash impacts (wheel, tire and undercarriage impacts) as deployable events.
The '02 jetta 1.8t 4-door was stopped at a red light. The jetta proceeded into intersection. Jetta was hit (t-boned) on drivers side door and rear passenger door by 1995 grand marquis, mercury in excess of 45 mph. Ticket was issued for failing to stop at a red light, no braking on part of the mercury. Extensive damage to the jetta - the front door was driven into the drivers cage which moved the front seat and bent the steering wheel. The front windshield formed a large crack, probably from a side stress point and did not shatter, the drivers side windows in both door shattered. Severe frame damage could be seen and none of the drivers side doors could open, nor the passenger side either after the accident. The drivers side airbags (2), located between the two damaged doors and also the airbag between the drivers side door and windshield failed to deploy. Vw claims that the car decided because the seat belt was in use, the car made an intelligent decision not to deploy the airbags. This is either false or an error in how the car is designed. Airbags should deploy and not decide that the seat belt was sufficient - it was not sufficient, as there were medical injuries. Jetta is totaled, but being held by usaa, pending anyone who will investigate this issue on my behalf. Others should not have to suffer if a problem can be identified here and resolved.
My husband was driving down manchester road (a busy 4 lane road) getting ready to make a right hand when the passenger airbags deployed.he said it sounded like a gunshot went off in the car.he was able to pull the car into a walgreens parking lot.my 4 year old son was suppose to be in the car with him.he would have been injured if he was.this is a serious defect and needs to be acknowledged and dealt with.there was no impact and not a mark on the car indicating an accident.vw is refusing to pay for the repair because they state that an accident had to occur because air bags don't just go off.my car insurance company is also not paying because there is no visible damage on the car to be fixed therefore there is no claim to be filed.
I was drivingthecar normally and at the speed limit on a road close to my home when i drove over a small bump or pothole in the road. Normally, this impact would have been so small as to barely cause any extra motion in the car. However, on this occasion, after i ran over the bump, thedriver's side seat and driver's side front and back curtain airbags deployed. I was startled when this occurred and accidentally jerked the steering wheel, hitting off of the divider with thefront tire. I inspected the car to make sure nothinghit the vehicle, and to check that prior to the airbag deployment, i had not hit anything , i had not,three days after this incident, after filing a claim, insurance company called me to inform me that the manufacturer had notified them that when the airbags had deployed a report was sent to the manufacturer with data from the incident. The insurance company suggested i contact nhtsa to file a report. The report showed that the airbags did not deploy due to a collision. The vehicle has been taken to the dealer from which i purchased itto have the airbags reinstalled, and to repair damage done during the aftermath of the incident. The front driver's side tire was damaged and needed to be replaced.
I inadvertently hit a pot hole. The pot hole was probably a little deeper than most. The driver's side-curtain airbag, the seat side airbag and the seatbelt tensioner were deployed. There was no damage to the car. There was no immediate danger to me. I did not lose control of the car even with the startling deployment of the safety systems. I was told by the guy in one of the body shops that i went to to get estimates that vws and bmws are known for their "touchy" airbag systems. I do not think that it is reasonable to have a $2700 repair bill, the inconvenience of all of the legwork to get my car fixed or the temporary non-functioning of my car's safety system just from hitting a pot hole! i am working on a claim and have not yet had the car repaired. Parts listed as being necessary to replace are: side curtain airbag, seat side airbag, seat belt/tensioner assembly, seat cover, a-pillar trim, headliner, sail panel trim, airbag sensor and airbag control module. Also, the car will need to be plugged into a computer analyzer in order that the airbag codes be reset.
I was driving along highway 50 and all of a sudden the passenger side, door and seat air bags deployed.the elk grove volkswagon dealership is accusing me of running over something and i know that i didn't.i was going 65 mph and if i would have ran over something to jolt my car enough to deploy my airbags, i'm sure all of them would have deployed, as well as, i would have been aware of some type of collision.
I own a 2002 volkwagen jetta which has side impact airbags.i have a one month old baby which sits in a rear facing carseat behind the passenger.i am concerned about the side impact airbags harming my child if i were in a motor vehicle accident.i am unable to put my child in the middle backseat position because then i do not have enough room in the driver seat to drive the car.right now the passenger seat is so far up due to the carseat behind it that no one is able to even sit in this seat.i have contacted volkswagen and they were unable to tell meexactly how far out or down the side airbags go when inflated and also refuse to turn the side airbag off.
1. 2002 vw jetta wagon electrical system failure on expressway caused vehicle to stop & unable to start 9/6/09. Vehicle towed to dealer.2. Vw dealer failure description, wire harness corrosion caused restriction in power flow in line which caused alternator to overwork and overheatwire harness and fuse panel. This extensive enough to cause melting of both wire harness and fuse panel over top of battery.3. Vw dealer repair and replace wire harness and fuse body.4. Vw customer care took information on my complaint about defect and potential safety issue but would do nothing referring me back to the dealer. My question was why did vw have such a defect where there was no fusible link that would fail first preventing the extensive damage that occurred.
Vehicle shut down while driving twice, could result in car being disabledwhiledriving at any speed any where becoming a very dangerous situation for the driver and an obstacle on the road for other drivers to try to avoid. Volkswagendealership isolated this to a faulty harness connecting the alternator tothe fuse located on top of the battery. The harness and the fuse box had to be replaced. The dealership said this problem is only common tovw beatles andvw jetta, because they said the car was 2002 it was out of warranty not covered. I was more concerned of the safety of life and property this problem would cause. I filed a complaint with the attorney general john krogers office in oregon, they sent me a letter stating they had forwardedthis complaint to the national highway traffic safety admin in washington dc . I tried to contact them by phone, they asked if i had a confirmation # . I haven't as of yet received a letter or phone call.
The contact owns a 2002 volkswagen jetta. The contact stated that while driving approximately 30 mph, the vehicle stalled without warning. The contact was able to restart the vehicle however, the failure recurred intermittently. Additionally, the contact noticed that the front and rear passenger's side doors would not unlock when the master door lock switch on the front driver's side door was engaged. The contact also stated that the brake warning light was illuminated on the instrument panel. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage was 116,000.
Faulty fuse panel in engine compartment (the one situated on top of the battery, not the panel in the cabin).
The contact owned a 2002 volkswagen jetta. While entering the vehicle, the contact noticed that the brake warning light was illuminated and the windows were steaming. In addition, the dashboard was on fire. The fire department extinguished the fire. A fire report and a police report were filed. The contact sustained a burned hand injury, but did not need medical attention. The vehicle was towed to the contact's residence. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.
Turn signal stalk is defective and causing a full electrical loop causing a fast clicks as if the turn signal flasher was on, but it's not.at times it has caused the flasher lights to come on when i had not even touched the turn signal stalk.
Engine abruptly lost all power and turned off while driving down the street.no warning lights came on, and the car restarted and ran normally for 6 months.the same thing happened about 6 months later.10 minutes after the second episode, mechanic wasn't able to find a fault code and drove it without the stall recurring.
My 2002 vw jetta tdi has many electrical problems.the one that might be a safety factor is the micro switches in the door latches.the doors with faulty switches don't know if there open or closed.when open the safety light on the door does not come on to alert oncoming vehicles that a door is open.if the switch stays on when the door is closed, the dome lights stay on until the battery is dead. The vw dealer just "jerked" me around until the warranty had expired. (fredericton vw).since the part(s) for this repair are expensive, i feel that vw should recall all vehicles to replace the switches and door latches.mel moir
Nar 03-24-2003mr.the vehicle has been to the repair shop on 6 different occasions for the same stalling problem.the first time the incident happened the vehicle lost all power after coming to a stop. After the fifth visit the consumer was told there was a problem with the ignition coil and the consumer would have no other problems, however that proved not to be true. Each time the consumer went to the dealer another part was replaced with the same results.
Bad coils!in october of 2002, my 2002 jetta 1.8t broke down.i was told that coil #3 had burnt out.when i asked the dealer why this occurred, i was told it was a fluke.i had not realized that i had been lied to.on december 24, 2002 my car broke down again.now coil #4 had burnt out.this time i was told that it is a reoccurring problem in 2002 jettas with 1.8t engines.i asked if all coils could be replaced but was told no.i was told that i just have to wait for my car to break down again and it probably would.why is there no recall?according o vw, they do not have enough parts to have a recall.this is absurd!
Battery continues to drain over night.changing batteries did not solve the problem.online forum points to radio draining the battery.pulling fuse and resetting radio tends to stop the process, but then it returns after a couple of days.
The contact owns a 2002 volkswagen jetta. The contact stated that while driving 50 mph, the vehicle stalled with the illumination of the battery warning light. The vehicle was not repaired and the manufacturer was not notified. The vin was not available. The approximate failure mileage was 128,000.
Driver side lock switch, unable to lock my 02 jetta with remote key. Interior light on the driver door constantly stays on.
While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and i had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time i was able to floor the accelerator and the car did not completely stall. This defect seems is incredibly dangerous and seems to be unacceptably prevalent on vw jettas. My next part to replace is the fuel pump but it appears thatdoes not always remedy the problem. This should be a recall.
Purchased used 2002 vw jetta 1.8 turbo (5 speed) with 34,000 miles still under warranty.taken to dealership for blown fuses (cigarette lighter), trunk latch, center console, and transmission repairs.fuse problem was ongoing.within a few months, a local mechanicinstalled a small boost gauge on the dash, which was wired into a 10 amp fuse.within five days, the car was being backed out of the driveway when smoke began pouring from all the dash vents.the wire harness, fuse block, and controller components located behind the dash were destroyed by fire.vw of america prepared to send investigators to nm, but when they discovered gauge wiring may have contributed, they did not investigate. Have read of other electrical fires behind instrument panel, dash, since this time.our son was driving the car at the time of the fire, but was able to get out.
Coil pack has been replaced 3 times but vehicle continues to lose power and drive rough. There have been several occasions when an accident was narrowly avoided. I do not feel safe driving this car. This is a lease. I offered vw the option of letting me make one cash payment to pay out the lease but vw refused to do this. Vw said i have to keep this car until 90 days before due date. Car has been towed in 3 times for this problem and driven in three other times. I never know when i will have to walk.
(1) many electrical anomalies.loss of air condition.dealership advises it is coolant migration causing electrical/power problems.coolant migrating from coolant bottle into the electrical harness and into all electrical systems.(2)coolant migration has caused severe electrical problems and the vehicle must be re-wired.cost to me $310.-to be determined(probably 6-10,000$)(3)dealership refused to assist with getting vw of america to correct the problem at their cost.vw of america refused to correct the problem at my request.vw has known since 2001 (see technical bulletin 97-01-01)that the coolant bottle is defective and has not recalled it, or provided technical bulletins as to how to prevent it.dealer advises the car is not safe to drive in its present condition.
First intermittent and then inoperative turn signal and hazard flasher function..
My 2002 jetta has had three ignition coils replaced in three seperate incidents.each time the car completely stopped leaving me stranded.vw has acknowledged that they have a coil problem but has refused to replace the remaining coil stating that they will not replace it until it fails.with the high likelihood that this coil will fail just like the others which were installed at the same time, vw's attitude shows a complete lack of regard for their customer's safety.fortunately, up to now the failures have only cost me time and frustration.until vw can do the right thing, i feel like i'm driving a ticking time bomb.
Electrical problem, coolant leaked in mechanical system, causing loss of power. Requiring rewiring of entire electrical system.the coil spring failed which caused the vehicle to have no power, the drivers side window failed, the consumer did however receive a recall notice regarding the matter, but the problem had already occurred. The rear passenger tail light was out.
This is a followup on my nhtsa complaint with odi 10660489. I would like to bring to your attention the nhtsa campaign id number 04v584000 which precisely describes the same problem i have encountered with my jetta.please note that my jetta is also a 2002 model as noted in the above campaign.
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, i must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last i heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "i will not renew my lease on this lemon and i will never purchase another volkswagen again." the coil issue is just one of the issues i'm having with this vehicle. The date below is the last time i went in for coil replacement and got to work late.
When backing out of my driveway my drivers side airbag deployed for no reason. I didn't hit anything. Now the engine starts then stalls. All dash lights are now out.
Repeated failure of break lights in 2002 volkswagen jetta over 2 and 1/2 year period. Incident #1 ? date: 10.29.02 od reading 5226 miles ro# 776322incident #2 ? date: 07.18.03 od reading 15765 miles ro# 817328 *incident #3 ? date: 12.15.03 od reading 19219 miles ro# 843079incident #4 ? date: 07.14.04 od reading 24000 miles ro# 877075incident #5 ? date: 01.13.05 od reading 31291 miles ro# 26004548/1* this was when the recall break light switch was installed per nhtsa recall no. 04vo96.we have narrowly avoided collisions in the last two of these incidents of failures and have asked that volkswagen take the car back from us as after the fourth attempt to correct the problem they cannot ensure our safety in the vehicle. Volkswagen has refused our request and insisted that they repair the car under the terms of the warranty for the fifth time despite the track record of failures. The comment made to me is if it happens again to be sure to contact them with my concerns?
After i was pulled out of a parking spot, the doors clicked as if they were going to lock automatically as they normally do at 10 mph. The click sounded funny, so i looked at the door locks and noticed that they hadn't locked. Soon thereafter, the battery on the car stopped, which i noticed because i couldn't accelerate and i couldn't turn the steering wheel. I started the car again, without a problem. The airbag light went on and stayed on and i noticed that the lights in the back seat over the doors stayed on though. I traveled to my next stop and the lights in the back seat went out. I then started toward my next stop and had reached 25 mph when the side airbag in the driver's seat exploded. I called the dealer to see if the car was safe to drive, they said it was. I then started driving to the dealer when the battery cut out again; i could tell because i could not steer and i could not accelerate. I pulled over to a safe spot and called for a tow truck. While i was sitting in the parked car with the a/c on waiting for the tow to arrive, the passenger-side curtain and seat airbags deployed. The car is currently at the dealer so they can investigate if there was a malfunction. No, i'm not kidding, that's what they said.
While reaching home, i saw smoke coming out of engine,smell of heated plastic, and the alternator warning lite on.switched off the car and opened the hood.noted that the smoke and smell was coming from the plastic fuse box that is on the top of the battery and that the fuse box cover had burnt hole.the wire from the alternator to one of the fuses in the fuse box had melted the plastic.i replaced the fuse box, cleaned the wire and attached it back.on 6/23/15, i was unable to start the car.the battery was weak and noted that one of the fuses in the box had melted the plastic.
The contact owns a 2002 volkswagen jetta. The contact stated that when trying to use the turn signal they would not turn on; nor does the hazard warning lights function properly. The vehicle was inspected by an independent mechanic who advised her that there was an electrical failure because no fuses had blown out. The vehicle was not repaired. The failure and current miles were approximately 150,000.
While driving, vehicle shut off without no warning, consumer tookthe vehicle to the dealer, and consumer was informed that the ignition coils were defective. Please provide any further information.
The anti-slip resistance light comes on, indicating it's not activated, while driving.car jolts, which means it does deceleration and sudden acceleration.the battery light comes on while in reverse.car totally dies when this happens, driver can do nothing except brake, it means not steering at all.
Consumer states while she was driving smoke begun to come from the hood area near driver's side. Consumer states she stopped the auto and asked a person for something to put the fire out. She states she had auto towed to her home, the mechanic checked it and she was told that the master brake abs control unit and part of the wiring harness. Mr
The car takes 15 minutes to heat up to 190, otherwise the car won't drive forward in proper gear without jerking. It drives like it is a stick shift instead of an automatic changing gear on it's own. The car stops without me pressing the brakes and sometimes just turns off unexpectedly. It smells like gasoline in the car. The cd player, clock and vehicle electrical malfunctions on and off. The engine light stays on. Autonation performed a multi point inspection and says the car needs a timing belt, coolant flange and after run pump, and rollers.
Faulty fuse panel in engine compartment (the one situated on top of the battery, not the panel in the cabin).
The engine light illuminated, the dealer stated the ignition coil was defective. The vehicle over heated, and the problem was diagnosed as a ruptured coolant pump.
Car will suddenly stop working. Vw corporate will not address as the car has hand many issues and is no longer in warranty.spent $2k with vw dealer to diagnose.appears to be electrical in nature.while driving the car suddenly stop running and all electrical stops bring car to a halt. Issue began 9/07 and dealer has had car in shop about 2 months in total.
While driving the vehicle, smoke and a burning smell started to emerge from the cabin instrument cluster.i pulled to the side of the road and now noticed that the fuel level display and the coolant temperature display are not working even though engine was a normal operating temp and the fuel tank was just filled up.
The contact owned a 2002 volkswagen jetta. While driving at approximately 35 mph, there was smoke and fire underneath the glove compartment box. The contact exited the vehicle with the child before the vehicle became engulfed in flames. The fire department filed a fire report and extinguished the fire. There were no injuries. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 137,000.
No events lead to this problem. The original battery in the vehicle was changed out due its age. Over the past 4 months i have changed out the battery twice. On more than at least 20 different times, i would go to my vehicle in the morning to start it up and the battery would be completely dead. No lights, radio or any other devices were left on in the vehicle, to drain the entire battery to nothing within the span of 10-12 hours. I have taken it theauto shop on several occasions to have a voltage test done on the battery, alternator and starter with negative results every time for a parasitic drain of the battery. The alternator is in perfect working order and does not need replacing. So far the has been nothing that can be done other than jump start the vehicle. During the 10 or so hours i am work and leave for the day, i have had absolutely no issues. If the vehicle is not driven over the weekend, come monday morning it is dead. I have just recently changed out the battery and there is absolutely nothing wrong with it but yet its dead if left for more than 12 hours.
I have 2002 jetta having the same electrical problem.the door / latch switch has a malfunction and won't come on when the door is open.the dome light does not come on and the light on the door does not come on.which can cause an accident if the vehicle coming from the rear of the vehicle and can't see the door is open at night.the dealership won't replace it even though it was still under warranty at the time.there are plenty of people having the same problems and pays the dealership a lot of money to have it fixed.obviously it is a problem with all jetta that year.the dealership should have a recall thedefective switch be replace.could potentially cause a fire.
I purchased a certified used vehicle in 2006 from a volkswagen dealer in virginia (volkswagen of dulles). Two months after the vehicle purchase, we noticed the car electrical system shut down while approaching a stop sign in reston, va. The local dealer attributed it to a fuel system problem and charged us for a throttle body cleaning.?over the course of two years, we had multiple electrical shutdowns, some at high speed on the highway at night when the vehicle's headlights would go out and the engine would die. At one point the dealer reported a ??loose ignition switch?? and replaced that switch.after several more scary events, i emailed vw america with a description of the problem and our fears about the vehicle being unsafe to drive.in march 2009 i called vw customer service and talked to a regional case manager. On that day, the car had shut down in the middle of an intersection narrowly avoiding a collision.vw replaced the alternator and battery.three months later, driving on memorial parkway (rt. 66) at night when the vehicles lights failed, the electrical system shut down and the engine died.i once again called vw customer service and was returned a call from a representative who said they would not address the problem further, that the warranty on the vehicle was over and that i had no recourse with volkswagen for further investigation of the problem.i recently asked vw america customer service for copies of their records relating the case.they refused to give them to me, saying they were proprietary.?
My 2002 vw jetta tdi has many electrical problems. The one that might be a safety factor is the micro switches in the door latches. The doors with faulty switches don't know if there open or closed. When open the safety light on the door does not come on to alert oncoming vehicles that a door is open. If the switch stays on when the door is closed, the dome lights stay on until the battery is dead. The car dies in the freeway when running, it might be affecting the computer now. This has to be recall its a safety issue.
While driving home at night, my son and i smelled smoke.we exited the vehicle, checked under the hood, but found nothing.we continued home and parked in the garage.still smelling smoke, we re-inspected the vehicle, but were unable to determine an origin or any visible evidence.both seat heaters were on during the drive home, but the seats showed no visual signs of damage after parking.next morning we opened the vehicle to discover the cabin was filled with smoke with an approximate 1?hole burned up thru the passenger seat on the lower right bolster.apparently the seat heater initiated a thermal event which erupted in a seat fire after we turned off the ignition and parked the car in the garage.fortunately, the fire did not engulf the vehicle or it could have caught our home on fire, resulting in possible injury or death to my family.i believe we dodged a bullet because the seat fire did not sustain itself and engulf the vehicle.vw has agreed to repair the burned seat at their expense and make a mitigation repair.however, vw has declined my request to cover any similar mitigation repair to the other seat.in october 2004, the nhtsa odi concluded that ?driver-side seat heater may fail or malfunction due to normal vehicle use? but ?such failures do not pose a significant risk of injury or fire.?the odi stated the investigation did not conclude that a safety-related defect does not exist and the agency will take further action if warranted by the circumstances. (ea04010) evidence and reports indicate that seat heater caused thermal events in both driver and passenger seats in the vw jetta have been an issue for nearly 10 years now. Near misses continue to occur.i believe that a seat fire is a significant safety concern. I would encourage the nhtsa to re-examine the circumstances to determine if further action is warranted.
The bottom seat heater on my 2002 vw jetta either doesn't work at all or if it turns on, itoverheats the extreme right side of the seat.a small hole is burned in the upholstery, and the foam underneath is melted, deforming the appearance of fabric above.this could result in a burn to the skin on the right side of the leg if it goes undetected.i see this as a huge safety issue.
Known melting fuse box on top of battery.from schematics, appears s180 fuse (coolant fan) as predominant point of failure.issue has been reported (via web) across numerous models and years.called vw for fix; as techs appear void of a general consensus to problem/fix.unfortunately, vw refuses to acknowledge and/or provide solution to customer(s).refers me to dealer, which is over an hour away. Just need info to order repair kit and restore vehicle integrity/safety.concerned as this may be a potential fire hazard; due to the volume of heat generated by wiring within internal compartment. In turn, i understand the age of the vehicle is outside the normal warranty period. As stated, just want an answer to repair; however, vw customer care rep commented i should reporting this issue in hopes to draw additional attention of other owners and, eventually, the nhtsa to get vw to respond to customers questions.
I have taken in my 2002 vw jetta about 9 times for electrical problems:the engine comes on, the doors have messed up, the odometer is incorrect and the speedometer floats drastically 5-10 miles up and down.this is an extremely dangerous car not only for the electrical problems that might cause a fire, but also because people don't know how fast they really are going - this is an extreme hazard.my friend's 2001 vw jetta is just starting to do the same things as mine, with the engine light coming on, and a women today said all of her friends got rid of theirs for the same reasons - jettas with electrical problems.*la
Coil pack failed on volkswagen jetta 2002, luckily it died on start up and not while traveling. Car has 4 coil packs, dealer only repaced one. Vw has numerous cars with same failure, numerous times. Requested they replace all coil packs, they said no. They agreed with me that there is a good chance car will fail again. What happens if it fails while driving on the highway ? !
While the vehicle is in motion, it "jerks" or makes a shaking movement. While the vehicle is in motion, the "door ajar" light stays on although all doors have been opened and closed. While stationary, the vehicle brake light is not working. While stationary and in motion, the vehicle's check engine light stays on. The rear middle passenger seatbelt is not useable. The driver's door remains unlocked after pressing the "lock doors" button.
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
Epc warning light came on while driving.when this occurred, tail lights and brake lights were not functioning.when i arrived at my destination i parked my car as usual.when i returned to my car, it started, but i could not shift out of park.i called the roadside assistance number.they instructed me to hit the brake with my foot as hard as possible.this allowed me to shift out of park.they also suggested that i take my car to the dealer as soon as possible for service.*la
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous.after a night of rain, leak in passenger side floormold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times.changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least5x.
Manufacturer refuses to reimburse me for work done for a manufacturer recall not performed at a dealership,even though car could not be driven there due to recall defect and mechanic came to my house to repair the defect with an authorized manufacturers part
Bought new 2002 jetta had no brake light problems until i received recall notice concerning switch recall.took car to dealer w/ recall letter and they replaced switch.no problems for about 4 months, then brake lights began staying on and acceleration occasionally cuts out.dealer had car off and on for a month and a 1/2 problem w/ lights and accel. Continues.
Dt*: the contact stated while driving 65 mph, the vehicle was pulled over by police and informed the tail lights were not illuminated.the 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in august.the cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch.the manufacturer was notified, but informed the contact the vehicle was not included in recall # 06v183000 for the exterior lighting: brake lights: switch due to the vin, although the problems were similar.
I have had several problems with my mil light since my 5 yr/50,000 mile warranty expired-in fact, i have lost count as to how many times i've had to take my car in (the number of failures listed below is just an estimate).the first time this light came on, the car had 52 or 54 miles on it.it was only a few days old.apparently something had cracked.in march of this year, three of the cables broke, then not two weeks later the other three broke.the problems just kept adding up.i have tried to be patient with this dealership, but simply cannot understand why on average, i end up back at the dealership, getting my car serviced on average, two weeks after the car's initial appointment.the last time i went in, i spoke with the manager.first, he disparagingly asked me if i was making sure to fill the gas tank with premium gas, as is written on the gas flap.he then proceeded to ask if i was tightening the gas cap.he reassured me that i should not have further problems with this specific part, because all the parts pertaining to this specific light have been replaced.lo and behold, two days ago, my mil light went on.on average, each time i visit this particular dealership service department, i end up paying $350-600 dollars.somehow, that does not seem right.i have been following the service department's instructions, and to my dismay, this long-standing, extremely expensive problem has not been resolved.
2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**ccthe vw service center and customer care informed the consumerthe vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch.the instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working.the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon.the consumer stated would like dealership to review the over charges or buying the vehicle back.
No events lead to this problem. The original battery in the vehicle was changed out due its age. Over the past 4 months i have changed out the battery twice. On more than at least 20 different times, i would go to my vehicle in the morning to start it up and the battery would be completely dead. No lights, radio or any other devices were left on in the vehicle, to drain the entire battery to nothing within the span of 10-12 hours. I have taken it theauto shop on several occasions to have a voltage test done on the battery, alternator and starter with negative results every time for a parasitic drain of the battery. The alternator is in perfect working order and does not need replacing. So far the has been nothing that can be done other than jump start the vehicle. During the 10 or so hours i am work and leave for the day, i have had absolutely no issues. If the vehicle is not driven over the weekend, come monday morning it is dead. I have just recently changed out the battery and there is absolutely nothing wrong with it but yet its dead if left for more than 12 hours.
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
2002 volkswagen jetta. Consumer writes to express discontent regarding repairs at local dealer *tgwthe consumer stated three days after retrieving the vehicle from the dealer, for maintenance work, the vehicle broke down on the highway. The problem was determined to be the alternator. The consumerstated he was involved in a hit-and run accident in which the rear end impact caused damage to the transmission.the consumer stated even though the vehicle was repaired, he continued to experience problems with the transmission. Updated 12/08/11
This is a known problem with vw/audi 1.8t engines. Affects audi a4, vw passat/beetle/jetta. Parts back ordered through dealer, they said.needs to be a recall.car loses power when moving, will not go faster than 20mph. Potentially dangerous, could result in accident happend many, many times.also, more than one failiure has happend to a lot of people that i know.dt
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, i must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last i heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "i will not renew my lease on this lemon and i will never purchase another volkswagen again." the coil issue is just one of the issues i'm having with this vehicle. The date below is the last time i went in for coil replacement and got to work late.
Consumer vehicle stalled on two different occasions causing consumer to replace coil. The vehicle had erratic acceleration light pressure on the gas pedal. The engine did not respond in an even pattern, instead it would suddenly speed up dangerously.
This was the 2nd failure of one or more ignition coils on my 2002 jetta 1.8t causing a dramatic loss of power.the first time was november when 2 coils failed causing car to be almost undrivable, no accelaration and very hard to maintain speed.second failure, luckily, only happened a couple of blocks from the local dealership.same problem with no power, etc.if this would have happened while driving on the freeway it could lead to a rather bad accident.this probem seems very prevelant on the 2001 and 2002 vw and audi models with the 1.8 turbo engine.
While driving "check engine" started flashing, and there was a odor coming from the air vents.the dealership indicated after that the number 2 ignition coil had burnt out. A month later the number 1 ignition coil had burnt out. Replaced part on both occasions.ph
I purchased a 2002 vw jetta 1.8t during the summer, 2002. I have recently been made aware of a safety-related defect with the ignition coils that vw is failing to do a recall to repair. While my understanding is that vw claims that this is not a safety issue, i am aware of publicized auto occurrences that point to a serious safety issue if this is not repaired. A recall is essential in order to repair this and correct this problem asap.
Ignition coils of a 2002 vw jetta 1.8t "burned out" according to the dealer. He informed me this is a known and widespread issue. This causes the car to behave irratically, causing my vehicle to lunge forward while idling at a red light, and vibrate violently while driving at 20 mph on my residential street. After doing research on the internet talkign to the tow truck driver who towed the car to the dealership, and information from the dealership's mechanic, i have found that a large number of other owners have had this same problem with this part.vw north america will not issue a recall voluntarilly, and this could cause a serious or fatal driving condition if this happens when travelling at highway speeds and the car begins to violently shake and vibrate as it did when i was driving, and i feel that it warrants further investigation by the nhtsa to see if an across the board recall is necessary to protect both owners of these vehilcles, as well as those who share the road with us.i have been told that due to the large number of people who have had the same problem that voldwagen cannot get enough of these coils to replace in those of us who need them, let alone a recall due to the sheer numbers of people who are breaking down due to this... This really should be looked into before it kills someone .
Repeat ignition coil and ingition coil wiring harness failure.the coils fail to spark resulting in reduced engine power and the wiring harness sheathing keeps cracking apart, resulting in ground out on the engine.
Failure results in disabling of vehicle.vw is only replacing failed coils even though they admit that the others will probably fail eventually.dt
Ignition coil pack failed, resulting in greatly reduced power. Would have been dangerous had i been in traffic. I understand that frequently they fail in multiples on this particular engine, disabling the car completely.
While driving 2 ignition coils failed on two separate occasions which caused the vehicle to stall.the first failure was on 11/30/02 at 9500 miles and the second failure was on 01/18/03 at 11000 miles.the manufacturer advised that they will only replace defective coils when they fail.*nlm
My 2002 vw jetta 1.8t engine started to run rough, check engine light began to blink, and car smelled foul like burning rubber and sulfur.engine power was significantly reduced.i was in busy traffic, but fortunately, was able to pull over safely.had car...... Towed to vw dealer.no surprise- faulty ignition coil.although this is known to be a bad part, dealer stated that vw would not replace all 4 coils, just the bad one, because the computer code only indicated one bad coil.dealer said that vw doesn't have enough replacement parts to repair all 4.just waiting for the others to fail...hopefully in a safe location.
While traveling on the highway the vehicle will shake and vibratedue to the ignition coil spring. Dealer is aware of the problem.please provideadditional information. Ph
I started vehicle, proceeded to drive, but vehicle shuddered and lost power.also there was a slight foul smell.malfunction indicator light came on.was told car unsafe to drive by dealership, as ignition coils failed.they said only two damaged at this time and will not replace other two unless problem occurs again.there are other reported incidents on similar vehicles.i am afraid to drive vehicle if this causes the vehicle to be unsafe why are they not replacing all 4.this could also cause me to be stranded somewhere as i drive long distances on occasion.dt
The defect is a faulty engine coil pack. Dealer change the faulty coil pack. Please provide further information. Ph
Ignition coils on the vw jetta have failed twice.the computer module on the car has also been reprogrammed in an attempt to correct the problem.when the ignition coils fail, the car is unsafe and nearly impossible to drive.ignition coil failure at highway speeds could be incredibly dangerous.please make vw address this problem immediately. *nlm
While traveling on the highway without prior warning the vehicle started shaking and vibrating and shut off.please fill in additional information dealer is aware of the problem. Ts
I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart6)the coating on interior door handle surfaces peels off easily7)the chrome ring around the shift know is peeling.
Coil has broken twice in two weeks. Known issue with vw and they refuse to replace all potentialy defective parts, only will replace currently broken parts.dt
Ignition coils failed 3 times. Car has been in repair shop for a month, no replacement parts are being delivered.dt
The contact owns a 2002 volkswagen jetta. While driving 55 mph the vehicle lost power and decreased speed to 10 mph. He was able to avoid a crash and drive onto the emergency lane. He was also able to drive the vehicle to his residence. The dealer stated that the ignition coil caused the vehicle to lose power. The manufacturer stated there were no related recalls. The failure and the current mileages were 52,000.updated 03/01/10the consumers daughter hit the front seat and sustained a bloddy nose. Updated 09/16/10
Ignition coil!!!was entering interstate and accelerated and engine lost a lot of power and started running roughly. Was lucky enough to be only a few miles away from a vw dealership (not my own, we were out of town).they said #1 coil failed, be careful because the rest will probably follow shortly, but recommended i wait for another one to fail and then replace the rest.$230 and 16 days later, another failed.was not accelerating hard, just normal hwy driving.started doing some research, found out this is a major problem and has been known for 5 yrs!!!will complain to high heaven to get these replaced free of charge.i understand normal wear and tear and a random part here and there failing, but a 5yr old problem is a little bit harder to understand.dealership and vw need to practice better business practices and i don't know why this hasn't been an official recall yet.losing power at 65mph on an interstate is very dangerous, no matter what vw or nhtsa says.what is it going to take?deaths?i hope i can get this resolved to my satisfaction by the dealers and vw.
I own a 2002 jetta 1.8t and two of my four ignition coils have failed.vw has told me that they can only replace ones that are broken and refuse to replace the remaining two coils.this is extremely dangerous.i am afraid to drive because i have no idea when the other two will fail and the most likely will (as i am told by my vw service advisor)!!!
Ignition-coil problem
Ignition coil pack failed upon initial start up of engine today. This is my third failure to date on a less than 1 year old car. This failure can lead to an accident as you immediately lose the ability to accelerate at anything other than a crawl. We will see fatalities and injuries eventually. Please make vwoa recall all applicable 1.8 liter turbocharged vehicles when the parts aren't on back order
Two of my ignition coils failed and i had to have the car towed to the dealership to have them replaced.apparently this is a common problem with the 2002 jetta 1.8t.i would have liked to have all the defective coils replaced but i have read numerous complains that volkswagen will not replace these because not enough parts have been produced.i should not have to have a car that is only one year old towed to the dealership.i don't understand why volkswagen wouldn't do a voluntary recall on these as the problem seems to be widespread.i am happy with the service i received (colonical volkswagen, westoborough ma) but disappointed in the manufactuer for not stepping up to the plate and notifying owners before their car leaves them stranded on the side of the road.
Engine check light flashed soon after vehicle started losing power and jerking. Vehiclewas on its fourth repair of ignition coil pack, service done by dealer. Ts.
I purchased a 2002 vw jetta 1.8t during the summer, 2002. I have recently been made aware of a safety-related defect with the ignition coils that vw is failing to do a recall to repair. While my understanding is that vw claims that this is not a safety issue, i am aware of publicized auto occurrences that point to a serious safety issue if this is not repaired. A recall is essential in order to repair this and correct this problem asap.
This is the second time in one month that i have taken my 2002 vw jetta wagon in for repair for the ignition coil problem. How can a car manufacturer allow someone to drive around in a unsafe vehicle especially when you or the dealer can not predict when this will happen next? this problem needs to be resolved, but the corporations always win.
Please refer to my previous complaint submitted 9/17/2005 regarding my '02 vw jetta.the crash was a result of sudden acceleration and extended braking distance. The reason i am writing again is to address the fact that my local news (denver channel 7 news)did an undercover feature in regards to the volvo's sudden acceleration and deceleration.the mechanic used in the piece determined the problem was the electronic throttle.thus, volvo is announcinga major recall on all 1999-2002 volvo's.this issue is rampant among the auto industry including vwoa.please extend your investigation to include vw and hopefully vwoa will do a major recall on all cars equipped with electronic throttles.please note that i was required to attend dmv court since i was issued a ticket.the judge ruling over my case ended up dismissing my case because of the evidence i had brought to court.more over, the judge was a former mechanic for 8 years and he has worked extensively on vw's.he was very familiar with my situation.i don't have my vin # handy, but it was listed in my complaint odi id #: 10136890.please refer to my case number for further details.
Ignition coil failure.this is the third failure of the electrical system on this auto. On the previous two failures, vw would not replace all four coils, but only those coils that were the cause of the problem.as a result work time has been lost, and it has been a great inconvenience to take time off of work, have the car towed, and travel to the repair facility.request vw be required to initiate a recall to fix all problems.*nlm
Loss of power....rough idle....check engine light on.....coil pack failure
Coil packs which control spark to the engine failed on cylinders #2 and #4. Replaced by dealer under warranty.five days later coil pack on cylinder #3 failed. Also replaced by dealer.the coil pack failures resulted in a considerable loss of power and a foul odor from the exhaust.in addition, the coil pack broke apart allowing the electrical parts to be exposed.
This is a complaint about my 2002 volkswagon jetta 1.8t that has been towed twice to repair faulty engine coils.volkswagon refused to replace all for coils and says the only way they will replace them is if they fail.
Coil failure in 1.8t engine. I have a '02 jetta 1.8t. One of the four ignition coils died while driving. Result was complete loss of power and sudden stop without benefit of brake lights. The car is then undrivable and needs to be towed to a dealer. This is a huge safety issue as had i been merging into traffic or had someone been behind me, this would have caused an accident. Vw acknowledges that there was a faulty design and has since redesigned the part. They also acknowledge that at some point every coil will fail in a simmilar manner. They, however, refuse to replace the other three pre-revision coils with the new part until each of them fails on its own. They further refuse to even sell the part (as it is easily fixed and would keep someone from becoming stranded if they had a spare.) this is absolutely terrible. I will never buy another vw because of they way they have handled this issue. I am afraid to take my car anywhere outside of a few miles because i know that i will end up stranded at least three more times. I did not pay over $20,000 for an unsafe and unreliable car.
Ignition coil failure.
Vw jetta 1.8t abrupt engine failure stopping car dead in heavy freeway traffic.was told it was known ignition defect fixed one of four defective "coils".vwoa would not replace other three and said thay would probably fail also but it is not their problem until it fails. Extremely dangerous! this seems to be widespread throughout audi andvw.
In the last six months my 2002 jetta 1.8t has been in the shop 3 times for faulty coil packs and now i need all new fuel injectors. This is a serious safety issue that should be investigated. I have had 2 new sets of redesigned coil packs and i still get an engine light causing the car to lose power and run rough, not something you want happening to you while driving 65 miles a hour on a busy highway.i wish volkswagen would issue a recallbefore someone really gets hurt. *nlm
Coil pack failure (2nd in less than 3000 miles)
While driving one of vehicle's ignition coils failed causing car to stall.the dealer advised consumer 1 more coil out of the four is badly damaged and will soon fail.dealer will not replace until coil fails. Ts
Twice now, a single ignition coil has failed on my 2002 vw jetta 1.8t this results in immediate failure of the car to have sufficient driving power, preventing the car from being driven any further.the company has not recalled them _yet_ however thousands of us are having the same problem.my biggest comliant is that they will only fix one coil at a time, virtually guaranteeing that we will be stranded 2 more times in the next few weeks.
Failure of ignition coil pack as described in nhtsa action number dp05004.coil pack failure was diagnosed by dealership service department (where we had the car towed after it died on an interstate highway).the dealership intends to bill me about $700 to replace the coil pack.when i mentioned the customer satisfaction campaign cited in the action summary on your website, both the dealership and the vw customer care center said they had no information about it and would not honor it.
A faulty ignition coil caused the engine to stall while driving.the dealer replaced the faulty coil pack.*nlm
Coil pack failure on 2002 vw jetta, car failed to make it through an intersection when the problem happened.almost got into an accident because of this, car has been towed to the dealer and they are only going to replace one and said that the others will fail also
Vehiclestalled numerous times at any speed due to a faulty ignitioncoil. Dealer inspected and replaced just one out the five coil. Provide further information. Ts
Coil pack failure, 2coil packs have malfunctioned on my 02 jetta 1.8t. Dealer says 4-6 weeks for parts. Recall??????????????????????????????
Failure of ignition coil. Ts
>i have a car problem.i have a 2002 jetta and have made only 9 payments.>> it has been in the shop 2 times in a month, both times it was a "coil">> problem and 2 coils had to be replaced.i have found out that this is a>> major problem and vw has chosen not to issue a recall on the cars affected by this "coil" problem.i see tons of notes on the internet from people all over the us with the same issue.some people are having to wait over a month for the part to come in b/c vw cannot make enough, quickly enough. Who should i contact to express my concern and hopefully get a recall issued?i have called vw directly and they just tell me they are sorry>> and offer me 100.00 gift cert for their merchandise.there are 4 coils in>> the engine, so at this point some of us just have to cross our fingers and>> pray we don't break down again, instead of vw just recalling the cars and>> replacing all of the coils at one time, they say they must be broken to be>> fixed.
I've taken my 2002 jetta 1.8t in on 3 occasions to have an ignition coil replaced, and i'm still running the car with the fourth original ignition coil.the service manager even stated, "it's probably only a matter of time before the fourth goes bad, but we aren't authorized to replace it if it's not having any problems."
Coil pack failure - this is a widespread problem with newer vw and audi models with the 1.8t engines.while vw says it's not a safety issue - what happens if you're on a highway at 70mph with a truck right behind you and you suddenly stall or lose power?what about turning in front of traffic and losing power or stalling?
I had my first ignition coil pack fail a few days ago. The dealer was great and very prepared to handle this problem the best they could, however vw cannot make the parts fast enough to satisfy the demand and i will have a loaner car for at least 3 weeks. I know that vw will only replace the coil that failed so i guess i can look forward to this happening several times in the future. Great. I am disappointed and mad that vw knows about the problem and is unwilling to replace all 4 leaving me to break down again.
Hello. My complaint is about the 2002 jetta 1.8t. I purchased mine in may 2002 from curran vw in stratford, ct. With just 400 miles on the car, an ignition coil malfunctioned, and the shifting performance was very poor. In november, the second ignition coil malfunctioned. I was placed in a rental for about 10 days. Made the trip back to ma to pick up the car, got back to ct just to have the third ignition coil malfunction,less than one week later. Then, two weeks ago the car began, once again, to shake violently and lose power on i-95 at 6:30am on my way to work. I was forced to take the car down to 20mph. I dropped the car off at vw for inspection and was told it was fine and that it was not the ignition coil, but that they reset the computer for my peace of mind. I was also told that despite what i've read about the recent recall re: the ignition coils that i had to wait until they failed before having any replaced. (the one replaced last may was replaced with the same poor quality coil.) it's about a week later and the car has been towed for the 4th ignition coil failure. I can't take it. I feel totally unsafe in this car. I drive in the slow lane so as to be close to the break down lane. How anyone can say that this is not a safety issue is beyond me, when the car significantly loses power with no warning - and on a highway where cars are traveling at 60-80 mph! this is a very serious issue that must be addressed. This car was a total waste of $25k+. What a terrible first new car buying experience.
Vw jetta egnition coils - one failed, dealership will not replace them all even though another will likely malfunction. Why is this not a recall, the situation can be dangerous. Does there have to be a fatality for a recall?
One coil pack failure in miami, repaired by esserman vw.another failed in nw georgia mountains, repaired by obtaining part thru local techician.dt
The coils in the 2002 vw jetta 1.8t engine are failing. When they fail, this creates a saftey issuse with the car stalling. This happens unexpectly without warning, and could happen while traveling in a high speed lane. Over a half million cars are affected by this poorly designed part. An indepth report appeared in the boston sunday globe automotive section (1-26-03) describing the problem we have been experiencing. Vw choses only to fix failed components, not the ones that have not failed. There are four coils on this engine, and the consumer has four chances of being in a accident when the part fails. Vw should replace all four parts of this known problem, and not wait for the accidents to happen.
On a very cold night, i pulled out of a parking lot as normal when the car loss acceleration and the engine light started flashing. The car was towed to vw dealer for repairs. Vw serviced the car under warranty and replaced the faulty ignition coil. My research of the issue online, however, implies that the remainingoriginal ignition coils in the engine are also likely to fail and vw will not replace them until they actually fail. (http://www.autoweek.com/search/search_display.mv?port_code=autoweek&cat_carnews&content_code=08716829&search_typestd&search_id=897428&record=1).considering this iis a known vulnerability that has occurred in a great number of these cars, i would like to see the car recalled for a more permanent fix. *ph**dimsii ivoq entry posted after 12/12/02 cut over to artemis**770838
2002 jetta 1.8 t, start shaking after driving for 5 minutes. Dealer detected as a failed ignition coil problem.
I bought a used 2002 jetta and as soon as i drove it off the lot it began with the bucking.it took 3 visits to the service department, 2 different service sites, and 3 weeks without a vehicle to find the problem.the service department is replacing the coil, however stated they were going to charge me.i am currently disputing the charge.i feel unsafe and unhappy with my purchase.
While driving in the afternoon, my vehicle suddenly lost power and acceleration capability with the "check engine" light coming on and blinking. I took it to the dealer immediately. I am informed my 2002 vw jetta 1.8t has "3 faulty coils." the failure was sudden and without warning.i maintain my car according to vw specs.in 02/2003 vw acknowledged a problem with this in over 530,000 2001 to early 2003 vehicles. I feel the failure was premature (as to what could be typically expected of an engine/vehicle for reliability), and a danger.obviously the fact that it has remanifested in such a short period of time shows that it was not properly addressed with the original fix only 2 years ago. My vehicle was unable to adequately maintain itself within the flow of traffic.i was lucky to get to the 'slow lane' without incident. Vw disclaims any responsibility for defect or otherwise and says that because the vehicle is out of its warranty period i am responsible ($454.00).i will pay this, but how can i drive knowing that these coils could stop all or any one cylinder from correctly firing? this could kill me and the manufacturer does not care.. As they quite bluntly stated.
Cylinder coil packs are the problem.dims 11 ivoq entry posted after 12/12/2002 cut-over-to artemis......770758.
I feel that the high failure rate of vw ignition coil packs is a danger to the general public safety.it is not uncommon to have multiple coil packs fail.i have to cross a busy highway to go to work and fear being killed should i accidentally pull out into oncoming traffic and have this problem again. The car has virtually no power to accelerate to avoid an accident when this happens.dt
I want to know why nhtsa has done nothing about the vw ignition coil failures.this is a serious safety issue --the car can die at any moment, at any speed, under any conditions-- but apparently the agency does not care.i am afraid to drive my car any distance greater than 20 miles for fear of being stranded for hours (i live in a rural area).vw has been unresponsive, essentially telling consumers that they must wait until a failure occurs before a fix will be offered.this places many at risk needlessly.i would appreciate a follow-up as to why there is no action being taken.
2002 jetta glx (v6).car has 10,000 miles on it and the second ignition coil pack just failed.car has been in the shop for 3 weeks waiting for parts this time around.dealer indicated that several other jettas have been brought in with the same problem.other vw owners (passat) indicated similar problems.other dealers indicate similar problems and long wait times.i see from other complaints on the nhtsa website that this problem is epidemic in other parts of the country as well.the repeated and unexpected failure of the ignition coils is an incredibly serious safety issue for the drivers of these vehicles as well as anyone else on the highway.these coils fail without warning - the second one failed while i was hundreds of miles from home on a very lonely stretch of the western massachusetts turnpike (no cell phone service of course) early in the morning in a snowstorm!
Vehicle would loss power due to a coil pack failure. Dealer and manufacture has been contacted. Please provide further information. Ph
I have a 2002 jetta 1.8t and have been to the dealership 3 times now in the past month and 1/2 for coil pack failure.had car in shop 1 day for first coil, one week for 2nd coil, and 1 1/2 week for third coil. Just have 10,000 miles on car.
Since buying my jetta new in 2002. I have had nothing but problems.twice the ignition coils failed, and i had to have the car towed.they wouldn't replace all the defective coils the first time. So, now that i know my car is unreliable, i won't be using it for long trips, which was my main reason for buying the car.then last night on my way down the road, the heated seat caught on fire and burned a whole in my seat, not to mention what it did to me as i was driving.this car just seems totally unsafe.first there is no power when the ignition coils fail, then the driver seat catches on fire as i am driving down the road. Of course the dealer can't get me in until later this week.
1 ignition coil on my 2002 1.8t vw jetta wagon failed on saturday 12-19.car has been towed to the dealership, still awaiting part to arrive!!
I purchased the 2002 1.8t volkswagen jetta on 1/09/02.my service record begins on 1/23/02.from day one, i have pointed out that this car leaks/has wind noise from doors/windows.seals were replaced on drivers side doors on 6/27/02.leakage/moisture to date, is an issue.now there is visible water damage and mold growing along drivers side.issue- poor quality product.dangerous mold growing-health factor!ignition coil failure twice!radio has blown twice- faulty wiring!car lunges when started or hard to stop once running.my situation is not "special".there are many others that have purchased this product and have their safety compromised.ignition coil is a suppose to be a recall, but only when they fail.volkswagen of america will not replace until you are stranded!this is a severe safety issue.mold growing in my car is a severe safety issue.
1) transmission slips, and causes a thud. Have taken vehicle to dealership 3 times and nothing has been done to correct this problem.2) led display disappears.have informed dealership of this problem twice and nothing has been done to correct this problem.3) brakes are mushy.have informed dealership once and nothing has been done to correct this problem.4) vehicle is sluggish when accelerating.have informed dealership once.5) engine light has come on, and there is peculiar smell. Have informed dealership once.
Ignition coil has failed, causing vehicvle to lose all power. Dealer notified.
Consumer states that the vehicle would accelerate without pushing the gas, this was due to a problem with the computer.
Coil pack failure while accelerating to get onto highway.seems to be a widespread occurence.
I was 1300 miles from home and 3 hours from the nearest dealership when my coil went out and i had to spend extra time away from home. Car only has 12000 miles and now the dealer tells me the others will go soon.
2002 vw jetta with 1.8 turbo. Faulty ignition coil requires dealer replacement. 1) part on back-order, so car remains undriveable and in shop for up to 2 weeks. 2) vw policy is to not replace other 3 ignition coils despite known failure rate.car is under warranty and dealer & vw america admit that part is defective, but car is no longer dependable in light of risk of future coil failure.
While driving my 2002 vw jetta (1.8t) into traffic a coil pack failed and the car lost all power. It was quite possible that i could have been hit by traffic turning into my lane because the car loses all power when this happens. This is the 3rd coil pack to have failed on me in the last 5 months, and i am a bit afraid to take the car on long trips due to the vehicle undriveable conditions. I am even somewhat afraid to proceed into traffic in certain conditions because if a coil pack fails i will be put at the mercy of other drivers reactions and ability to stop.
Car lost power and started shaking.it would only go 10 mph.took it to the dealer and found two of the ignition coils were broken.dealer would only fix the broken ones because vw won't fix all four, even though he admitted the others would probably break.
I own a vw jetta 1.8t. It has just over 14,000 miles on it. When i was driving on the freeway to work, the car started shuddering violently and then the malfunction indicator lamp came on. I was amost run down by a truck behind me, as the car began to lose power quickly. Vw refused to reveal any information and the dealer took three days to attend to the car and refused to provide a loaner car. This would have been ok in other circumstances, except that the problem was due to a faulty ignition coil and i felt extremely cheated to find out that vw and their dealers were aware of these problems in 1.8t models all along, but have refused to recall these cars or provide any assistance to their consumers. Vw will not replace all the ignition coils, just the ones that failed. Now i am very worried that i will be run over the next time another ignition coil happens to fail while i am driving down the highway. Shouldnt vw be made responsible for their faults and more importantly for trying to decieve their customers?
In regards to investigation dp05004, i also experienced this same problem about 2 1/2 years ago.my 2002 volkswagen jetta engine lost power, and stalled.when the dealer checked my car they said it was my ignition coil and didn't inform me that there was an investigation.i was told i had to pay for the coils, which i did.i have a copy of my paperwork for the repairs.is there anything i can do?
While driving my 2002 vw jetta (1.8t) into traffic a coil pack failed and the car lost all power. It was quite possible that i could have been hit by traffic turning into my lane because the car loses all power when this happens. This is the 3rd coil pack to have failed on me in the last 5 months, and i am a bit afraid to take the car on long trips due to the vehicle undrivable conditions. I am even somewhat afraid to proceed into traffic in certain conditions because if a coil pack fails i will be put at the mercy of other drivers reactions and ability to stop. Ts
Coil pack for 2002 volkswagen jetta gli (engine: 24v vr6) went bad. Car no longer able to be driven and is at service dealership for indefinate amount of time because replacement parts on national backorder.
Engine harness wiring problems - check engine, glow plug and air bag indicators turn on power intermittent - wipers stopped functioning.
Ignition coil failure in 2002 vw jetta 1.8t
On 30 october 2006, i had to have my 2002 volkswagen that was purchased brand new towed into the dealership.my car wouldn't start.thought it was the battery, replaced the battery and it still wouldn't start.i had to have the power wire to the starter replaced.i'm being told by the dealership that it is very uncommon for this wire to be replaced.i just would like to know from volkswagen have they received in other complaints.i think this is something of a manufacture defect.
The car would not start, made a clicking sound with each attempt, and the radio and automatic windows would not turn on/respond to control.the car had to be towed and the starter was found to be the problem on a relatively new car (3yrs. Old), 40000k.have subsequently read anecdotal complaints that vw's have starter problems.
Ignition coil failure on 2002 vw jetta.car must be towed if it is any distance from dealership.has no power when failure occurs...safety issue on a highway, with a sudden loss of power. Safety issuefor a woman waitingalone on the road side for a tow.can not drive a car with 9000 miles with any confidence that it will not put me in danger that i will not be able to control.ts
Engine harness wiring problems - check engine, glow plug and air bag indicators turn on power intermittent - wipers stopped functioning.
Vehicle lost power without warning in freeway traffic.after pulling over, car restarted.no indicator lights were noticed.upon returning home, glow plug light lit twice with engine bucking.dealer replaced glow plug wiring harness with a new part that was released by volkswagen (vw) in october, 2003.vw would not warrant replacement part or labor.dealer stated this is not an unusual failure.*la
I have a volkswagen jetta 2002 wagon.twice i had to take the car in for service because the factory installed radio had stopped working.twice they repaired the radio by readjusting the wiring.i was told if it happens a third time, they will replace the radio.
Repeat incidents leading to consumer's long term driveability concerns.worrisome panel indicator lights -- flashing: engine warning and glow plug (diesel) lights within current lease period. After first two incidents, the third (then under warranty) was found to be due to a factory defect. And repaired?...dec 7 '04, at about 55k -- blinking lights again. Dealer diagnostic indicated no engine problem (this was the same result of the two previous before the third resulted in a major warranty repair).this has been diagnosed as an accelerator sensor failure. (the part will not be available for three (3) days; we are advised to drive "carefully until the part can be replaced.) this sensor failure is then one of several others in this particular vehicle: the fuel guage has been replaced once or twice; the seat heater sensor just, and out-of-warranty, burned a hole in the front seat (three weeks awaiting factory reps 'get-back.').an air conditioning problem (leak) was also noted and repaired at about 50,000 miles.
My 2002 vw jetta, vin# [xxx] has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. When depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 mph and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration.please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ecm, tcm, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns.all other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by vw. I have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. Kind regards,[xxx].updated 07/30/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
7th time this has happened. Car is immobilized by a faulty brake light switch - has happened every six months since we purchased the car.
My glowplug relay failed and melted connector and killed battery.http://www.putfile.com/pic.php?img=3822124http://www.putfile.com/pic.php?img=3822125http://www.putfile.com/pic.php?img=3822126above pics of failed realy.
The epc light came on while i was driving my vehicle.i turned off my car when i arrived at my destination.i read the manual, and it was not helpful.it just stated that i should take the car to a dealer or qualified specialist as soon as possible (note: this is what the booklet says for the majority of items in the owners' manual). Upon returning to my vehicle, i started my car once more.my engine turned over, but the car was unable to shift from park into any other gear.the vehicle had to be towed to an auto shop.upon further inspection, the auto shop informed me that my car had a "feature" that disabled the car from shifting gears due to a tail-light fuse that blew out.it is believed that disabling the vehicle serves the purpose of maintaining safety on the streets- a vehicle in motion without taillights is apparently more dangerous than a driver stranded on the road because their car has stranded them.luckily, i was fortunate enough not to be in a bad situation.so finally, the car was fixed, of course after i paid yet another hefty bill for my car.
Fire in the fuse box, resulted in cabin damages.
I purchased a certified used vehicle in 2006 from a volkswagen dealer in virginia (volkswagen of dulles). Two months after the vehicle purchase, we noticed the car electrical system shut down while approaching a stop sign in reston, va. The local dealer attributed it to a fuel system problem and charged us for a throttle body cleaning.?over the course of two years, we had multiple electrical shutdowns, some at high speed on the highway at night when the vehicle's headlights would go out and the engine would die. At one point the dealer reported a ??loose ignition switch?? and replaced that switch.after several more scary events, i emailed vw america with a description of the problem and our fears about the vehicle being unsafe to drive.in march 2009 i called vw customer service and talked to a regional case manager. On that day, the car had shut down in the middle of an intersection narrowly avoiding a collision.vw replaced the alternator and battery.three months later, driving on memorial parkway (rt. 66) at night when the vehicles lights failed, the electrical system shut down and the engine died.i once again called vw customer service and was returned a call from a representative who said they would not address the problem further, that the warranty on the vehicle was over and that i had no recourse with volkswagen for further investigation of the problem.i recently asked vw america customer service for copies of their records relating the case.they refused to give them to me, saying they were proprietary.?
Traveling down pet sites road on my way to work when i notice my car suddenly running hot. I pulled over at the nearest safest place to do so and proceeded to check my fluid levels. As i was unscrewing the water reservoir cap i notice what should be anti-freeze and water mix, is a muddy brown color. I felt the substance and then realized it was oil in my reservoir, and almost all my oil had been removed from my engine and im guessing was displaced to my reservoir. My car never once has acted like it wanted to run hot, nor had it until 6-19-2013.
The car will shut down while decelerating(ex..coming to a stop sign or light)the engine just stops and the generator light comes on.i can start it up again right away.it is very dangerous and i feel like i may get rear-endedi have read online threads that other people have the same problem and they are having problems finding a solution.i have had this vehicle since new and now it only has a little over 115,000 miles on it.
Engine abruptly lost all power and turned off while driving down the street.no warning lights came on, and the car restarted and ran normally for 6 months.the same thing happened about 6 months later.10 minutes after the second episode, mechanic wasn't able to find a fault code and drove it without the stall recurring.
Oil light is blinking, i was told by several mechanics that jettas as well as volkswagens in general are known for having terrible sludge issues. I took the car to the dealership, they charged me over $150 to diagnose my car, after diagnosing it they said that the engine needs new oil bearings due to sludge issues, they said that the oils pressure is fluctuating and that soon my engine will blow up, they said that this was not covered under similar recalls that they've had on other models of theirs and that to fix my problem i would need a new engine which would cost me over seven thousand dollars. It seems to me that this is a very well known problem for vw, they've known about it for years but just like the problem they're having right now with the software, they've kept this quiet.
Just checking my vin to compare my own research with my immobilized vehicle to the results i receive from this site because i'm not sure who can or is willing to help me answer my questions other than the actual person in charge at the specific department of a company that i have questions with.
The contact owns a 2002 volkswagen jetta. The contact stated that the engine warning indicator illuminated. The vehicle was taken to a repair center, but the cause of the failure could not be determined. The independent dealer who sold the contact the vehicle did not verify if the vehicle was included in nhtsa campaign number: 14e007000 (engine and engine cooling). The manufacturer was not notified. The approximate failure mileage was 91,677. .. Updated 12/22/16 the consumer stated one hose was replaced and there is a hole in another hose, and also missing brackets.
Our volkswagen jetta developed transmission issues just after the warranty period ran out.the transmission jerks at low speeds, when you hit the accelerator. Mechanics have said there is no saying when this will conk out. The water pump also conked out recently. Replacing the tranny is about $6000.replacing the water pump cost us around $900.i hear dealerships charge a lot more for this service. The volkswagen jetta is too expensive a car, for it to have such poor quality.hope someone can help make them pay for ripping customers off in this way.this outrageous.
Dealer change the faulty coil pack but happen again and dealer refused to change the other two coil. Please provide further information.ph
Consumer states the engine does not work,consumer states engine coil is failing. Ts
The car takes 15 minutes to heat up to 190, otherwise the car won't drive forward in proper gear without jerking. It drives like it is a stick shift instead of an automatic changing gear on it's own. The car stops without me pressing the brakes and sometimes just turns off unexpectedly. It smells like gasoline in the car. The cd player, clock and vehicle electrical malfunctions on and off. The engine light stays on. Autonation performed a multi point inspection and says the car needs a timing belt, coolant flange and after run pump, and rollers.
Vehicle is a 2002 tdi jetta gls 4 door sedan manual transmission.at about 29,000 miles the check engine lightilluminated with and obd 2 code of (p0128 coolant thermostat-coolant temperature below thermostat regulating temperature).took the vehicle to dealer which replaced the coolant temperature sensor and coolant fluid.this did not correct the problem which recurred.i then did research and found vw tech bulletin 4-04 which addresses this problem and is intended to guide technician troubleshooting.i feel this is either a parts design defect, engineering flaw, or vehicle wiring assembly defect.it is not a normal maintenance or wear and tear issue.dealer is attempting second round of troubleshooting for this problem.request nhtsa assess other vehicle owners similar complaints and pursue a recall for this vw known problem/defect as vehicle is no longer under warranty but this problem is known to occur for this vehicle.
Car stalled without warning.usually happened when slowing down for a stop or while at a stop.sometimes stalled when starting up from a stop.this was very dangerous as car stalled and cars behind were beginning to speed up or when trying to cross a busy road andmaking a left turn.ihad about $1000 of service at the local volkswagen dealer in the past 6 months.
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
Volkswagenjetta 2002 cooling fan failure/ inoperative i've been trying to locate the problem for about 2 months with no luck and i also did research on the web and there are quite a few people that have this same exact issue someone please help.
Volkswagens use of cheap plastics on the oil stick of my 2002 volkswagen jetta caused plastic from the oil stick to fall into my motor and cause motor damage including an oil leak and eurasian auto service in panama city already has a vw product that is broken down in their shop, and even volkswagens own service manager in panama city, mike boatwright, told vw they should authorize him to make the repairs but they refused, the ostensibly lowest bid plastics used for the 2002 vw's also caused mike boatwright to ask that vw replace my headlight lenses as they are creating a traffic hazard, and not only is this nationwide, but mallory horne of the florida dmv who referred me to you wrote to me that " your complaint has not fallen on deaf ears, i just got rid of my volkswagen jetta for the same headlight problem" and i will be happy to mail you a copy in support of my complaint, also walmart's service manager in callaway florida is the person who found that my car is now leaking oil due to volkswagen failing to repair the motor and he says that he saw the same volkswagen problem in new england at his previous job (scott). Also the cheap plastics used on my car that caused these safety traffic violations, were used on the glove box lock which is broken and the radio aerial which is broken. The first 2002 vw i was given broke down in traffic in the dark and was exchanged the following day. So there are more than enough witnesses that the 2002 volkswagen jettas should be recalled, me, jerry p carroll, mike boatwright, reggie at eurasian, mallory horne, and scott at walmart, in addition there are many students at my college with the same problem who are in hope that you will help them also. Breaking down in traffic with limited headlights is a national safety crisis, as far as deaths and injuries, entering zero only means that vw has managed so far to conceal any.
Was driving while it was raining when all of a sudden my car started jerking and wouldn't let me go faster than 15mph. The asr and check engine lights went on. I was lucky enough to be driving at 6am with no one on the streets. I have had problems with this happenings in the past but i read online you just turn off the car and restart it. I tried it this morning and the lights were still on. This was at 6 am it is now 9:49 pm and still no luck. I also heard it might be due to engine coils but i had mine replaced less than a month ago.
Check engine light came on.dealership confirmed it is do with mass air flow sensor.it turns out that this is a common problem with vws that the manufacturer does not acknowledge as a mass recall issue.i am dumbfounded that this can become an issue with such low mileage on the car.
I have a 2002 vw jetta, automatic, 2.0 engine. I have put 4200 miles on the car and have had it to two different vw dealerships trying to get a problem fixed with no luck. The car will hesitate upon acceleration from time to time. I acts like it is not getting the signal to speed up. The engine does not stall or sputter, it simply remains at an idle for 1 or 2 seconds and the slowly picks ups speed. No engine lights come on when this happens. This has happened at least 30 or more times since i bought it new. It has nearly cause me to have an accident a couple of different times as i am pulling out into traffic. The dealers claim to have never heard of this before, but after some searching i have found very similar complaints from people with the vw passat. I am frustrated that no one can seem to fix it and i am concerned that i may have a lemon car.
I purchased the 2002 1.8t volkswagen jetta on 1/09/02.my service record begins on 1/23/02.from day one, i have pointed out that this car leaks/has wind noise from doors/windows.seals were replaced on drivers side doors on 6/27/02.leakage/moisture to date, is an issue.now there is visible water damage and mold growing along drivers side.issue- poor quality product.dangerous mold growing-health factor!ignition coil failure twice!radio has blown twice- faulty wiring!car lunges when started or hard to stop once running.my situation is not "special".there are many others that have purchased this product and have their safety compromised.ignition coil is a suppose to be a recall, but only when they fail.volkswagen of america will not replace until you are stranded!this is a severe safety issue.mold growing in my car is a severe safety issue.
In april 2006 we purchased a 2002 vw jetta from a private party. The car had 65,000 miles. She was the original owner of the car and had taken meticulous care of the car. We have all the service records dating back to it's original purchase. It had been in for all scheduled tuneups. Vw offers a 60,000 mile or 5 year warranty on the drive train. In november 2006 the radiator warning appeared on the dash. We took it in to the dealership and they claimed the radiator and transmission were mixing and caused significant damage to he transmission. Estimated cost of replacing the transmission $5,890. The dealership mechanic never stated what caused the mixing fluids and would not speculate. We took the car to our local mechanic. He was able to isolated the problem within 20 minutes. The transmission cooler is leaking allowing the two fluids to co-mingle. As a result of the mixing fluids, the belts, hoses, radiator, and transmission are all severely damaged. According to the mechanic the transmission cooler is sealed within the transmission housing and is never meant to be changed. It's position is protected from any road debris and no quality of how the car was driven would effect the performance of this part. It's his opinion that the part had a manufactured defect. Since the car was originally diagnosed in november it has not been driven. We are currently awaiting an appeal to the vw america.
2002 vw jetta 2.0 stopped and sputtered on main highway because of ignition coil failure. The car has 7500 miles and vw acknowledges the problem for 1.8 liter engines but not for 2.0 liter. They are recalling 90000 1.8 cars but are charging $600 for the 2.0 fixes. Surely, they bought them from the same supplier.
(1) many electrical anomalies.loss of air condition.dealership advises it is coolant migration causing electrical/power problems.coolant migrating from coolant bottle into the electrical harness and into all electrical systems.(2)coolant migration has caused severe electrical problems and the vehicle must be re-wired.cost to me $310.-to be determined(probably 6-10,000$)(3)dealership refused to assist with getting vw of america to correct the problem at their cost.vw of america refused to correct the problem at my request.vw has known since 2001 (see technical bulletin 97-01-01)that the coolant bottle is defective and has not recalled it, or provided technical bulletins as to how to prevent it.dealer advises the car is not safe to drive in its present condition.
#3 engine coil continues to burn out, causing vehicle to sputter and stall while driving. Vehicle was repaired under a safety campaign two weeks ago ,and it experienced the same problem again.
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use andvalue of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission.we encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem.the first time we had complained about the oil was 2 months after we had bought the car!!!
The contact owns a 2002 volkswagen jetta.while driving less than 10 mph in the driveway, the vehicle drove very roughly and felt as if it would shut off.minutes later, the engine light illuminated on the instrument panel.the contact took the vehicle to a local mechanic and was informed that the engine coil failed.the vehicle was repaired and worked fine for a month before the failure recurred.she took the vehicle back to the local mechanic and had the vehicle repaired for a second time.the vehicle worked normally temporarily, but three weeks later, the engine light illuminated again.the mechanic stated that the engine coil failed again and they replaced it with a different part.since the most recent repair, the vehicle has been working properly.the contact researched the failure and discovered numerous consumers with the same vehicle, who also experienced this same failure.the failure mileage was 121,000 and current mileage was 122,000.
2002 vw jetta vr6 with cylinder no. 5 misfiring, rough idle and check engine stays on.vehicle taken to the dealer where it was purchased, they replaced the coil pack injectors and the car has been tuned, however, the tech's at the dealer can not pinpoint the problem and the car will not pass the state inspection.
I purchased the 2002 volkswagen jetta in august of 2006.the first set of repairs was on 3/2007 at 64,332 micheck engine lightmulitple misfires: p0300, p0301, p0302, p0303, p0304replaced ignition coilscost: $200.11second repair took place in april of 2007took car in for recall - replacement of brake light switchcheck engline light was back on - replaced temp. Sensor cost: $199.33car was jerking into gear, downshifting hard and sluggish.brought car into dealserhsip in april 2008worn strut brushingsneeds rear padsneeds rotorscheck engline light on againneeds new coils againspark plugstemp sensor againnew t-statfans not workinghoses under intake brokenneeds new transmissiondiagnosis cost: $149.21estimated cost of repair: $6,500.00.
The contact owns a 2002 volkswagen jetta. The contact stated that the engine warning indicator illuminated. The vehicle was taken to a repair center, but the cause of the failure could not be determined. The independent dealer who sold the contact the vehicle did not verify if the vehicle was included in nhtsa campaign number: 14e007000 (engine and engine cooling). The manufacturer was not notified. The approximate failure mileage was 91,677. .. Updated 12/22/16 the consumer stated one hose was replaced and there is a hole in another hose, and also missing brackets.
When vehicle was at anidle, itstarted shaking and the engine lightwas flashing. Consumer had vehicle towed.the dealershipindicated that this was caused by the cylinder coil goingbad.please provide more details.ts
I bought the car 3 days later the problem(s) started.and they have been going ever since.shifting hard, display lights, would not start, wondows would not roll down, or iff they did, they made a loud thud.
While driving vehicle at any speed the engine looses power. Took to dealer and dealer states' the emissions coil is defected.please provide any further information. Ts
My 2002 vw jetta has smelled of melted crayons since the day that i bought it. I am not alone...just doing a google search brings up a lot of posts. Vw of america is aware of the problem and is not doing anything to help those of us with this problem. The smell is so bad that it gives me a headache if i can't have the windows down. Turning on the heat makes the smell even worse, so i am dreading the cold winter. I don't know what breathing in these fumes is doing to my health.
Oil light comes on, mostly during turns. Sweet smell in interior cabin. Water entering interior floor level.
While driving the engine light came on and vehicle lost all power.the driver had vehicle towed to thedealership, who indicated that the spark coil had shorted out. This is a common problem per dealership. Ts
Vw jetta 2002.car is 21/2 yrs old and has been to dealer 4 times.the ignition coil has failed 2 times.the engine light had to be replaced and the seloniod also had to be replaced.all were under warranty.vw needs to get the quality of their cars up to par.once my lease is done i am turning the car in and will not get another vw.
I bought a 2002 volkswagen jetta gls from a used car dealer last april.i have had a couple problems that i thought was unique to my specific car, however, after hours of research i've found that numerous other jetta owners are having some of the same problems.1.the vehicle smells like crayons2.the heater stops working and only blows out hot air.3. The engine eats oil and has a problem with sludge.this is inappropriate and no one is taking any responsibility or has a remedy for these problems.i'm afraid the fumes from the vehicle may be toxic and am unable to get rid of the car.
Intermittently while drivingat 70 mph suddenlyspeeddecreased to 25 mph for 10 seconds. Dealer had inspectedvehicle several times, but problem stilloccurring. The problem.
The contact owns a 2002 volkswagen jetta. While driving between 15-20 mph, the engine completely stalled without warning. The contact was able to restart the vehicle as it resumed normal operation. The failure occurred twenty times. The vehicle was taken to an independent mechanic on ten times for the same failure. The crank position sensor was replaced with no additional repairs performed on the vehicle. The failure continued after the repair. The contact stated that there was a voluntary manufacturer recall associated with the catalytic converter. The dealer was notified and they informed the contact that the recall defect could possibly be related to the engine failure. The vehicle was in the process of being repaired. The contact stated the vehicle was unsafe to drive and planned to sell the vehicle. The vin was unavailable.the failure mileage was approximately 16,000.
Consumer stated that whiledriving at any speed and without warning the vehicle will shut off causing consumer to pull over. Dealer notified. Ts
We were traveling 70 mph on a highway in our 2002 volkswagen jetta wagon (gls 1.8t) when, without warning, an loud "poof" sound was heard, the car lost all power, and we smelled burning plastic.the car regained power, then a second "poof" sound was heard, and the power flickered in the car, at which point the car began filling with smoke.we rolled down the windows, pulled over to the shoulder, and evacuated the vehicle.we pulled out what belongings we could, but retreated from the car once flames appeared on the driver's side interior.approximately 1 minute later, the entire car was engulfed in flames and was a total loss.we are thankful to have escaped with our lives.here are the specifics of our vehicle:model:jettatrim:glsbody style:4 door wagonengine:1.8l i4 20v mpfi dohc turbotransmission:automatic.
2002 tdi vw jetta . Had for 1.5 years engine blew at 70k on it .. Took to seacoast vw in nh first said might be sludge later said was a chain that slipped caused engine to blow and metal pieces to be throughout. Called vw first said i would have to pay for it and then send them receipts. When not able to afford the thousands it would cost talked to them again spoke to alicia at vw and she called seacoast vw in nh then called and state it would be covered. Went about having it towed to vw dealership to get fixed. When called again was told wouldn't cover it but would give me 1000 dollars off the price of the repair valid for 30 days .. Engine still blown car still sitting in garage been trying to get fixed since april of 2007 .seems to be a common thing with vw that have major engine problems without lots of mileage.
Abs warning light and check engine light lit up in 2002 jetta.
The vehicle's timing belt failed without warning at 52,000 miles. As a result, the vehicle has become inoperative. Please provide additional information.*la
On april 22, 2007 my son was returning to college in the2002 volkswagen jetta 1.8t when the engine siezed without warning as he accelerated to enter a busy interstat 80.fortunately,he was able to coast off to the side of the road. Interstate 80washeavily used by trucks,and had my son not been in a position to get off to the side the engine failure could have caused a very serious safety hazardnot only to my son but to many other vehicles using this highway.i understand that this is not an isolated instance of failure of the vw 1.8 t engine. From what i have seen on the internet it appears that is fairly common for these engines to fail and vw tends to blame the owners for improper maintenance. My jetta was purchasedin april 2006 with 31,000 miles, in the year that we had the car we put approx. 10,000 miles on it and we had the oil changed at least two times. We purchased this car based on vw advertising about the quality and safety of these cars and i feel that vw should take responsibility for their poorly engineered engine and issue a recall to correct deficiencies with this engine.i order for me to correct this problem i have to replace the engine, i also have just been informed that when the engine suddenly froze the transmission was also damaged. The cost of to make this car usable again will be in excess of $7,000.while i don't feel that it is right that i am stuck with the cost of repairs that are the result of a serious design problem with this engine, i am much more concerned with putting lives in jeopardy when an engine stops without warning at high way speeds
The vehicle burns oil prematurely.
Engine coil failed-lost empoyment. One dealer stated fixed problem, months later another dealer stated never fixed then they replaced. All rear lights off-near accident, dealer fixed, engine noise -dealer not fixed yet fear future engine leak as read in other car owner reviews 2002 vw jetta 1.8t.
Timing belt was replaced at 89,000 miles per my request at vw dealershipmotor mount bolts failed at 136,000, motor dropped onto crossmember and steering components. Only one of two horizontal bolts was present at failure, remaining one bolt sheared off at block.
The engine light illuminated, the dealer stated the ignition coil was defective. The vehicle over heated, and the problem was diagnosed as a ruptured coolant pump.
I purchased my jetta in march 2002, and experienced no major problems within the first 30,000 miles.on july 19, 2003, i brought the car to vw after hearing a rattling noise when making turns and idling at a traffic light (mileage: 33,996).the mechanics were unable to identify a problem, however at the same time, the ignition coils were replaced due to a vw recall, the first of several.i continued to contend with the rattling for several more months, and finally brought the car back to vw on november 14, 2003 (mileage: 39,038).at this point, the pressure hose was replaced under warranty.my car functioned without incident until july 2004, when i began to notice that the air conditioning worked sporadically.i did not realize the connection to the engine cooling system until august 25, 2004, when my car began to overheat.the vehicle was towed to the nearest vw service shop in, where i was charged $4 for a cooling fan fuse and $90 in labor (not to mention the brake light switch was replaced due to another product recall).i was charged $101.76, and the problem was still not solved!on august 27, 2004, i spent $659.04 in parts and labor to have both the ac and radiator cooling fans replaced (mileage: 52,650). I drove my car with no problems until november 16, 2004, when the check engine light came on.i spent another $93.28 for a new coolant sensor, coolant refill, and labor.the check engine light came back on in april 2005, and resulted in another trip to the mechanic, costing me another $45.53. On august 5, 2005 (mileage: 68k), my car overheated yet again.the current situation i am faced with is $450 in parts and labor to replace the water pump and $150 to replace a vacuum hose.i am hesitant to drive my car, for fear that it will overheat again, or worse, while i am driving it.
The coolant temperature sensor warning light comes on during cool and cold weather and stays on till the engine is warmed up. At which time, if the engine is turned off and then restarted,the warning light will remain out. There are no codes listed in the ecu. This issue has occurred continuously since the car was purchased in june 2005.
Vehicle suddenly loss engine power and can not be driven. Dealer notified. Please provide additional information.ts
I own vw jetta 1.8 turbo 2002, at 2005 had a coolant bottle leaking into connection,cluster, coolant found at connector. Since my car was under extended warranty by masterguard they just did a patch work overlaying horns to cluster and replacing the coolant bottle and capleaving all major work which need to be done at this case to prevent following damage of entire wiring system causing complete failure of the car. So i would pay from my wallet $ 6000 or more when warranty expires. My car now started having all this problem due to that coolant migration left there. It's a manufacturer defect and needs to be repaired by manufacture. So,who is going to pay now for that? class action need to be taking against vw!!!
(vr6) my car is a commuter car, and as i approached 60000 miles the hose#1j0121086 that provides water to the water system blew. My vehicle shut down on the freeway, and had to be towed.it was taken to the nearest mechanic to be repaired.the hose that was needed was not available through vw in us or canada.i ordered the hose from germany, and had the coils (which were defective) repaired by a vw dealer immediately after this happened.one week later of driving off the lot the hose blew again.the second time the hose blew i was on the freeway and my car would not start at all.i am paying for a car that i have only used two weeks in the past 2-1/2 months.vw claims this is not their problem and that there is no defect to the original hose that had been installed.help!!this last time my car broke down i was told by vw to tow to the nearest vw dealer to diagnose.being the nearest was not the dealer i always serviced my car they claim that the car has to be towed to the same service center for the history to be applied and considered for my issues.
Vehicle ignition coil is faulty and dealer refuses to repair the coil. Please provide additional information. Ph
2002 jetta wagon, bought with 16k miles; now has 23000.inspection reportprovided by sales dealer noted there were no sights of oil leaks, no visible smoke, normal oil pressure readings, etc.the oil was changed and the level checked just prior to purchase.car has used 4 quarts of oil in 7000 miles, with no leaks or spray and no visible smoke. Vw dealership saysto have the warranty cover this problem (60000 mi/4 year warranty), that they would have change the oil, then i must bring it inevery 1000 miles for the next few thousand miles to get oil checked, despite the fact that i have receipts that establish that the car burned 2 quarts of oil in approximately 3500 miles of driving. They say it is "normal" for this vehicle to burn 1 quart every 3000 miles. No vehicle with only 22000 miles on it should be burning oil.i have discovered many other jettas have the same problem, and that owners are routinely told by vwit is "normal" to burn as much as 1 quart per 1000 miles.even if the car was "only" burning 1 quart every 3000 miles, i would consider this a defect, not "normal."it's burning twice that.my concern is that vw has manufactured an engine that is inherently defective, and is telling customers that it is "normal" for low-mileage jettas to be burning oil to avoid honoring the warranty.i am also concerned that this process of bringing it in every 1000 miles is just designed to delay addressing the problem until the warranty expires.i only have until september to resolve this issue before the warranty expires; i wanted to have a record of the fact that the problem developed prior to the end of the warranty.
The vehicle is a used 2002 volkswagen jetta 1.8t, standard transmission,1) the vehicle was purchased used in 08/2004 and was driven normally for transportation of my family. The check engine light came on several weeks after purchase.2) the car began stalling frequently at all points of operation. The engine would simply stall at such points as comeing to a stop, accelerating, slowing for turn, or regular driving on freeway and surface streets.3) we have taken it to the same dealership of purchase four times over five months for this same problem that is covered by the original factory warranty. Parts replaced (from earliest to most recent visits): 1) mass air-flow sensor, transmission reset; 2) pipe from pcv to 3-way hose by valve cover, 1/2 moon seal below chain adjuster, cam seals, breather valve; 3) turbo recirc valve; 4) mass air-flow meter.
First issue, the engine is burning oil. I've noticed that my car engine started burning oil when it had about 50,000 miles on it. It took me almost two years to prove to the vw dealership mechanics that the engine is burning oil. At 73,000 miles the vw dealership mechanics rebuilt the engine. My oil consumption normalized. Now, at around 115,000 miles, i've noticed that the engine started burning oil again. 1,800 miles after an oil change, jiffy lube mechanic had to add 2.5qt of oil. Shouldn't the engine last at least 100,000 miles after rebuild? it seems that this engine only lasts 45,000 miles.this feels like a major defect and vw has to recall the engine.second issue, my car is only 8 years old but it's on its third transmission. I had to replace transmission at 32,000 miles and again at 73,000 miles. I'm at 115,000 and i'm getting very worried because i'm starting to feel little jerks.this looks to be a 40,000 miles transmission.how can vw do this to consumers?it would seem reasonable to me if this transmission gets recalled. I'm not even mentioning many other malfunctions. One of which includes getting flooded during rainy season.i can't believe my car, 2002 vw jetta 2.0l gls was allowed to be on the market.
Excessive engine oil consumption.his is my second new jetta that burns engine oil. The car consumes 1 qt of oil per 2000 mi.taking into consideration this car had 7 miles when i lease it, and i drive under normal driving conditions this engine oil consumption, for me, is totally unreasonable.if i would not refill the engine oil between oil change intervals (5000 mi), the car would consume 55% of its total engine oil, possibly burning its engine.
Engine failure, radio failure, window wouldn't roll back up, vibrating speakers.w service shop failed to correct conditions on several occasions.
While drivingat any speed and with no warning engine check light would come on; then,vehicle would shut off. Dealer notified. Ts...
I have been going to board walk volkswagen dealer in richardson and rusty wallace volkswagen in garland, texas for my repair for my car for more than 8 times.the car is still not repaired and i am very frustrated.the problem is that when i start my car, it shakes really bad i would have to warm it up for 5 minutes.sometimes the car dies while i am driving.i wrote a complaint letter to the rusty wallace because i purchased my vehicle there and the service manager (dan turk) seems to be avoiding my phone calls.i need help!!i would like to attach my letter of complaint (that i sent to the dealer) if i could. Thank you.
When the vehicle accelerated from a stop, the vehicle stalled momentarily and then accelerated.there was approximately a 3-5 second delay in acceleration.dealer was unable to duplicate problem.
My wife's 2002 jetta station wagon turbo has been nothing but trouble. Only 30 k and today a $2,600 repair. Valve for air conditioner pump broke and sent metal fragments through the system necessitating replacement of ac pump. Cooling fan not working- that's $800.00. Last repair was auto windows- idiot designers put in plastic components. My wife takes excellent care of her vehicle (oil change, etc.) and this inferior bit of workmanship just costs her more money. She will shortly be dumping this piece of crap fortoyota corolla.
While traveling on the highway and without prior warning,vehicle shut downand wouldn't restart.please furnish additional information dealer is aware of the problem.
I have experienced 3 separate incidents in the last 4 months where an engine coilpack in my 2002 vw jetta 1.8l turbo failed while i was driving the car.in each case, i have experienced a sudden, dramatic loss of power and the car begins to shudder.the last time this happened (1/25/2003), i was driving in traffic at ~45 mph and was nearly hit by another car due to my sudden engine trouble.vw continues to replace the coilpacks but acknowledges that they are prone to failing suddenly and without warning.the last time one failed, it was replaced with the newly designed coilpack which wasn't supposed to be failure-prone.i asked that each of the individual coilpacks (4 total) be replaced due to the fact that the older ones were susceptible to failure but was told that vw would only replace them as they failed.this time, the newly designed coilpack failed, as well as one of the other, older ones.i am awaiting 2 replacement coilpacks; however, they are the same design as the 2 which just failed.frankly, i am afraid to drive my car at highway speeds, as there is absolutely no guarantee that the same problem won't happen again without warning.
While driving the engine light goes on and very heavy vibrations are felt coming from the engine, it feels as if the car is shaking apart. After first occurrence vw repaired car and reported the problem as a faulty coil pack. Two months later the same problem occurred, engine light goes on and very heavy vibrations are felt from the engine. I have scheduled an appointment to get it repaired again.
I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart6)the coating on interior door handle surfaces peels off easily7)the chrome ring around the shift know is peeling.
The vehicle experienced intermittent stalling.
While driving, the vehicle suddenly decreased in speed.
2002 vw jetta 2.0 stopped and sputtered on main highway because of ignition coil failure. The car has 7500 miles and vw acknowledges the problem for 1.8 liter engines but not for 2.0 liter. They are recalling 90000 1.8 cars but are charging $600 for the 2.0 fixes. Surely, they bought them from the same supplier.
I'm not positive this constitutes a safety issue, but it may in the event of an accident since an aluminum oil pan could be severely damaged and could cause an oil spill, but below is a portion of the letter i submitted to volkswagen using their online form.if this is not under your office's responsibilities, can you tell me who i should contact next?basically they told me it could take them 2 to 3 years to issue a recall if ever.thank you.i took my 2002 jetta in on wednesday, may 10th for what should have been a routine oil change, but $330 dollars later was obviously not.my mechanic informed me that i needed a new oil pan.something that is 99% of the time only replaced after an accident or after 15 years or so if it's rusted out.the reason:the oil pan itself is made of aluminum and the drain plug is made of steel.anyone with half an ounce of engineering or materials knowledge (something i would hope and assume a volkswagen parts designer has) knows that you don't manufacture a part out of a soft metal which has something screwed into it made out of a harder metal.the threads eventually get completely stripped after repeated oil changes.according to the service schedule in my owner's manual, oil changes are mandatory service required to keep the car under warranty.also this could very well present a safety issue in the event of an accident due to leaking oil if the pan was damaged since it's made of aluminum.what has angered me the most about this is that volkswagen obviously knows about this design defect and has not issued a recall.when my mechanic called the local volkswagen dealer (and where i purchased my car) the parts department told him "oh yeah, we know about that problem.in fact we stock the redesigned part".the bottom of my new oil pan is now made of steel which it should have been in the first place.
I have taken my 2002 vw jetta turbo to the dealer numerous times in the past year that i have owned it, including two days after i purchased it for a "check engine" light. In the past two months, my car has been at the dealer's service dept more than i have driven it. I just picked up my car last wednesday, and the light came on again today.
Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape.some of these things have been since returning in april 2004, others happened prior to leaving in february 2003.it's a 2002 jetta gls.i shouldn't be having these type of problems this soon.1.oil plug on oil pan is almost stripped from getting oil changes (advised by 3 different garages).currently attempting to get a new plug, an oversized one per 2 garages. 2.patches of paint seem to be almost chipping away (on several spots all over the car).took it to the dealer & they said it was due to bird poop.my car stays in a garage & gets washed bi-weekly.3.the coating on both inside door handles is peeling.4.the window mechanism needed fixed.dealer fixed.5.recall about brake light fixed by dealer.
1) transmission slips, and causes a thud. Have taken vehicle to dealership 3 times and nothing has been done to correct this problem.2) led display disappears.have informed dealership of this problem twice and nothing has been done to correct this problem.3) brakes are mushy.have informed dealership once and nothing has been done to correct this problem.4) vehicle is sluggish when accelerating.have informed dealership once.5) engine light has come on, and there is peculiar smell. Have informed dealership once.
The oil pan is made of aluminum and the drain plug is metal. When my mechanic changed it out it was stripped causing me to have to pay for a new oil pan, screw and labor of about 440.00. I am requesting a full refund and asking vw to replace the drain plain with an aluminum screw or replace the oil pan. After reviewing vw blogs other cars are having this same issue. The second thins is the transmission service. I had been requesting over the last 3 years from the dealer that my transmission be serviced but they told me it was not serviceable. Even my mechanic who called to fix the oil they also told him that because my transmission was not changing gears properly. He pulled it any and found that the fluid was black and the filter was clogged not allowing in fluid to flow through. Had i waited two weeks more i would have had to replaced the entire transmission. Another coast of about 120.00...total request from vw is 1000 for replacement cost and labor.
This is a complaint about the well known vw 1.8t ignition coil problem
Coilpack failure on the engine.the partial engine failure caused the car to shake violently while driving.it was difficult to bring the car over 25 miles per hour, even on the highway.after a few minutes, the car was smoking and smelled bad.the volkswagen dealer told us that lots of cars, particularly the ones with 1.8t engines, are having this failure.he said that volkswagen is aware of the problem but that the part is on a national backorder.our car was in the shop for almost three weeks.
While driving in the afternoon, my vehicle suddenly lost power and acceleration capability with the "check engine" light coming on and blinking. I took it to the dealer immediately. I am informed my 2002 vw jetta 1.8t has "3 faulty coils." the failure was sudden and without warning.i maintain my car according to vw specs.in 02/2003 vw acknowledged a problem with this in over 530,000 2001 to early 2003 vehicles. I feel the failure was premature (as to what could be typically expected of an engine/vehicle for reliability), and a danger.obviously the fact that it has remanifested in such a short period of time shows that it was not properly addressed with the original fix only 2 years ago. My vehicle was unable to adequately maintain itself within the flow of traffic.i was lucky to get to the 'slow lane' without incident. Vw disclaims any responsibility for defect or otherwise and says that because the vehicle is out of its warranty period i am responsible ($454.00).i will pay this, but how can i drive knowing that these coils could stop all or any one cylinder from correctly firing? this could kill me and the manufacturer does not care.. As they quite bluntly stated.
Loss of power on freeway, without warning. Vehicle lost power, then, while attempting to restore power by 'pumping' the accelerator, shifted into second gear, resulting in a very rapid deceleration from 70 mph to 45 mph. This occurred twice in one hour, at both times requiring following motorists to swerve severely to avoid.
Engine failure due to complete failure of 2 ignition coils.car does not get power, operates at dangerously low speeds, especially when you're on the highway.acknowledged by dealer as a major problem with 2002 1.8turbo vw/audi engines.manufacturer defect but will only permit replacement of coils that are "bad" even though they know the others may go too.
Problem with coil packs on 2002 vw jetta 1.8t. Problem is widespread and incapacitates vehicle. Presents a danger to the safety of anyone driving the car on major public highways. Problem is widespread and a manufacturer recall must be made!!!
Engine revs high when accelerator is depressed, but does not accelerate.this happened a number of times when attempting to merge into high speed traffic.
Oil consumption.volkswagen says "your oil should be changed every 5000 miles"well i have a jetta and have run out of oil completely empty 3 times under 3000.i am currently undergoing an oil consumption with volkswagon.at this point i am at 3000 miles and i am 2 1/2 quarts low and still have 2000 miles till i have an oil change.there are no leaks, no oil on the engine.it is basically just disappearing on me.if i had not caught on to this, i could have blown the engine and it would have been my fault.once volkswagon studies my oil consuption study they will determine what they are going to do with it.i have had it with volkswagon.i feel as if i live there.i am there more than i am at home with all kinds of problems.(slamming of the transmission, feels as if breaks won't catch to stop, broken consult, rip in seat seams, replacement of side door panels because of peeling, broken back ashtray, piece of sun roof broken off hit me in head).
I own a 2002 jetta purchased from a vw dealership in towson md in april, 02. I have close to 30000 miles on my car. About two months ago i noticed that my oil light came on. It was about 2000 miles until my next oil change. Oil is changed every 5k miles. When i checked my dipstick it was dry. I had to add about three quarts. Now about every 1k miles my car consumes about 1.5 qt of oil. This is a big problem. I read the owners manual regarding oil consuption with the jetta and it said it will consume oil when the engine is new. Mine is not. There are posts all over the internet regarding this issue and something has to be done.
My driver's side window suddenly stopped working.i took it to a repair shop and the mechanic said that piece that holds the window in place was stretched and about to break.when i spoke with a friend who used to own a jetta of the same year, make, and model as mine, he said that the same thing had happened to his vehicle.he said that there had been a recall on this part.when i checked the nhtsa's web site, however, i could not find this recall.the consumer had problems with the engine and the sterring column was defective. The engine light illuminated right after the vehicle was purchased. Updated 06/01/09.
The tubo power in my vw jetta 2002 tdi model failed multiple times over a two year period.vw dealer in manchester, nh was not compident enough to go beyond what the diagnosis machine was telling them to fix.vw manufacturing was more than reluctant to cover costs to fix the problem even though the problems started before the warranty was up
Repeat incidents leading to consumer's long term driveability concerns.worrisome panel indicator lights -- flashing: engine warning and glow plug (diesel) lights within current lease period. After first two incidents, the third (then under warranty) was found to be due to a factory defect. And repaired?...dec 7 '04, at about 55k -- blinking lights again. Dealer diagnostic indicated no engine problem (this was the same result of the two previous before the third resulted in a major warranty repair).this has been diagnosed as an accelerator sensor failure. (the part will not be available for three (3) days; we are advised to drive "carefully until the part can be replaced.) this sensor failure is then one of several others in this particular vehicle: the fuel guage has been replaced once or twice; the seat heater sensor just, and out-of-warranty, burned a hole in the front seat (three weeks awaiting factory reps 'get-back.').an air conditioning problem (leak) was also noted and repaired at about 50,000 miles.
I have a 2002 jetta gls tdi. I am constantly replacing glow plugs. Have a coolant temp code reading for quite some time and also fuel injection pump, which is probably what is causing glow plugs to go bad.
Ignition coil packs are faulty on 2002 volkswagens with 1.8t engines. There are four of these parts on each 1.8t engine. This problem causes the engine to misfire to the point of the car will stall and can not be driven. My 2002 jetta 1.8t wagon has been towed to the shop twice in the past month for the same problem. The first time only one coil pack was replaced, leaving three faulty ones still installed. A couple weeks after the first coil pack was replaced another one failed. Currently my car has been in the shop for 15 days waiting on the part to arrive from europe. My car has been in the shop for 19 days total in the past two months. When the part arrives, volkswagen claims they can only replace one damaged coil pack (not all four faulty ones) because the parts are in such high demand. The vw service garage in durham, nc (southern states vw) told me they have 8 cars waiting on these parts to arrive. The national vw customer service center told me vw is replacing only one coil pack per car, trying to get as many cars back on the road as possible, admitting that any of the other original coil packs may fail again at any time. If there are eight cars on the lot in durham, nc there must be hundreds or thousands of vws across the us in garages across the country with this same problem! vw of america realizes this problem, yet they refuse to do a recall due to limited supply of parts. Meanwhile everyone will be still stuck with a car who's engine may fail at any time due to this faulty engine part! this is a dangerous car to own! someone needs to put pressure on vw of america to recall all 2002's jetta and beetles with 1.8t engines.dt
Engine coils fail while driving loss of powerdangerous.vw knows about the problem, refuses to fix all coils, says we have to wait for them to fail that causes accidents.safety related recall of all coils required.dt
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
Vw jetta & audi turbo engines have been found to have defective coils.ph
The vehicle is a used 2002 volkswagen jetta 1.8t, standard transmission,1) the vehicle was purchased used in 08/2004 and was driven normally for transportation of my family. The check engine light came on several weeks after purchase.2) the car began stalling frequently at all points of operation. The engine would simply stall at such points as comeing to a stop, accelerating, slowing for turn, or regular driving on freeway and surface streets.3) we have taken it to the same dealership of purchase four times over five months for this same problem that is covered by the original factory warranty. Parts replaced (from earliest to most recent visits): 1) mass air-flow sensor, transmission reset; 2) pipe from pcv to 3-way hose by valve cover, 1/2 moon seal below chain adjuster, cam seals, breather valve; 3) turbo recirc valve; 4) mass air-flow meter.
3 engine coils have failed and have been replaced.now the transmission is gone and they are replacing the whole transmissionthe left front door latch has failed too.
The contact owns a 2002 volkswagen jetta. The contact was getting an allergic reaction from the interior of the vehicle. The contact stated there was an odor emitting from the vehicle, which caused the reaction. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 140,000.
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous.after a night of rain, leak in passenger side floormold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times.changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least5x.
The torque arm sheared off. As a result,axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked.the vehicle was put in reverse and it started bucking and making a lot of noise.the vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly.exhaust became loud.*tc
I recently purchased a 2002 vw jetta and just found out that the catalytic converter needs replacement. I was very surprised when my mechanic informed me he has seen many 2002 jettas with this problem. He said it was related to a problem with a bad coil that was part of a recall and caused the catalytic converters to fail abnormally fast.i am very disappointed that it appears vw knows about this issue and is ignoring the issue.the repair costs more than $1000 and i am unable to pass state inspection without getting it done.
While driving at any speed and with no warning consumer can strongly smell fumes inside the vehicle . Dealer notified.
2002 volkswagen jettacustomer states that the catalytic converter warranty claim was denied for the second time and this is an appeal letter**ccthe consumer stated the first denial lacked an actual reason and the second denial stated the repair to his vehicle was not considered an emergency. The catalytic converter and oxygen sensor were replaced.
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
2 times i had to replace a faulty 02 sensor 1st time engine temp sensor. Rear left light burned out 3-4 times within 80 000km. Said it's easier to replace then find the problem at dealership. Have done oil consumption tests 1 litre of oil per 3161km. Saying that this normal. This dealership have recommended flushing the engine. Changing the grade of oil. Do not drive in rush hour traffic. Most of the consumption occurs on the highway and not in traffic. Change the oil instead of 8000 km at 5000km??? this is what volkswagen has recommended. The most interesting part was watching the mechanic when it consumed the most amount between oil consumption test. He started looking for leaks again & added oil. Rattling in driver side door and window fell into door passenger side. Fixed window and rattling still seems to be noticable.
The cabin of the 2002 volkswagen jetta emits a waxy odor that i am concerned represents engine fumes.i have had the car inspected by several mechanics, and, while they could identify the odor, they could not identify the source.this odor caused me and my passengers to suffer burning eyes and nausea.
On september 30th, i took my jetta in to valenti volkswagen to have a new and updated ecu installed.the unit was in stock, i received a call from rick in parts and made an appointment to come in that day to have it put it. When i arrived, i was told by the technician the ecu in my car had to be sent to volkswagen to be reprogrammed and that i had to get a rental car while the ecu was out.i got a call from service on october 12th letting me know my car was ready to be picked up. When i arrived, i was told my ecu was still at volkswagen being reprogrammed. The service manager was able to get a new and updated ecu in the mean time. I don''t know why they just didn''t install the ecu they had in stock on september 30th. I had to pay a total of 119.88 to enterprise for the rental vehicle. I''ve called in to volkswagen care numerous times regarding this complaint and nothing was resolved. I told the reps i spoke to i wanted an explanation as to why my car was not repaired on the 30th when i brought it in. It took almost two weeks to fix it and i had to pay for the rental car, which was unnecessary. A copy of this has been sent to j.d. Power and associates for their review.sincerely,robert taylor
The contact owns a 2002 volkswagen jetta.while driving 45 mph, the contact heard a noise coming from the rear of the vehicle near the exhaust pipe.the mechanic stated that the failure was electrical and caused the catalytic converter to malfunction.the manufacturer stated that it was the contact's responsibility to repair the vehicle.the current mileage was 80,260 and failure mileage was 79,000.
Purchased car on 1-30-06 took it back on 2-3-06 because of check engine light, took it back again on 2-7-06 because of check engine light, and took it back again on 2-14-06 because of check engine light was told it was catalytic converter but is not covered under warranty for me to have it fixed it will be 1100 dollars but part is on a massive back order.
The contact owns a 2002 volkswagen jetta.the contact stated that the vehicle failed inspection due to the catalytic converter.he had an extended warranty, but was informed that the mileage exceeded the warranty.the mil light has been illuminated since may of 2007 due to the catalytic converter.the vehicle has been inspected and diagnosed twice.the contact was informed both times that the catalytic converter needed to be replaced.the vehicle has not yet been repaired.the current and failure mileages were 118,500.updated 12/12/07
A 2002 jetta volkswagen, 2.0 ltr engine, catalytic converter gone bad. Engine light came on in october, right around 78,000 miles. Had it checked in december and found faulty o2 sensors. Changed those. Engine light still on. Had technician do a thorough car check, found original fuel filter (at 80,000 mi.), new spark plugs, checked electrical to make sure not shorting out, changed wires, made sure o2 sensors operating correctly, checked with other technicians on internet to do all possible checks, changes, and fixes. Nothing else can be done. Technician checked with his dealer and found catalytic converters are on backorder until christmas 2006 for the exact same part, car, and type.
I have had several problems with my mil light since my 5 yr/50,000 mile warranty expired-in fact, i have lost count as to how many times i've had to take my car in (the number of failures listed below is just an estimate).the first time this light came on, the car had 52 or 54 miles on it.it was only a few days old.apparently something had cracked.in march of this year, three of the cables broke, then not two weeks later the other three broke.the problems just kept adding up.i have tried to be patient with this dealership, but simply cannot understand why on average, i end up back at the dealership, getting my car serviced on average, two weeks after the car's initial appointment.the last time i went in, i spoke with the manager.first, he disparagingly asked me if i was making sure to fill the gas tank with premium gas, as is written on the gas flap.he then proceeded to ask if i was tightening the gas cap.he reassured me that i should not have further problems with this specific part, because all the parts pertaining to this specific light have been replaced.lo and behold, two days ago, my mil light went on.on average, each time i visit this particular dealership service department, i end up paying $350-600 dollars.somehow, that does not seem right.i have been following the service department's instructions, and to my dismay, this long-standing, extremely expensive problem has not been resolved.
The oil crank casedeveloped a crack, causing oil to leak onto the ground. The cause has yet to be determined.
Purchased car in january 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved.then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again.
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, i must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last i heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "i will not renew my lease on this lemon and i will never purchase another volkswagen again." the coil issue is just one of the issues i'm having with this vehicle. The date below is the last time i went in for coil replacement and got to work late.
2002 vw jetta with what is becoming a common problem.while driving the a/c unit stopped working.all items were checked and no obvious sign of leak, electrical problem or other was found.dealer wanted to replace all items in the a/c system.upon further research it was found that the ac clutch is held on by a nylon nut and these are not able to function without this flawed design.a search on any vw discussion board will provide hundreds of complaint about this substandard design. This was a design/manufacturing flaw and need to be addressed by vw.how many other consumers paid for a new a/c system (fan, compressor, clutch ect.) when all that is needed is a properly manufactured clutch.i believe that this design was only in existence for 2 years and was replaced by vw.shouldn't they have to answer to all of the consumers about this design.this part is also found a lot of time by vw technicians when they remove the protective belly pan.this is a similar problem to window regulator recall where the used a plastic clip instead of metal.
2002 jetta tdi developed odor on the interior at 20000 miles. National volkswagen in jacksonville, nc has serviced problem several times without correction of odor problem. They claim odor will go away since they cleaned out air conditioner box by removing the entire dash. National also discovered problem in a new 2004 passat. Odor still exists. Car has been detailed, sprayed with no improvement. Various people have sat in car and witnessed odor. Customer service at volkswagen of america takes word of the dealer that problem is fixed and odor will go away one day.
My wife's 2002 jetta station wagon turbo has been nothing but trouble. Only 30 k and today a $2,600 repair. Valve for air conditioner pump broke and sent metal fragments through the system necessitating replacement of ac pump. Cooling fan not working- that's $800.00. Last repair was auto windows- idiot designers put in plastic components. My wife takes excellent care of her vehicle (oil change, etc.) and this inferior bit of workmanship just costs her more money. She will shortly be dumping this piece of crap fortoyota corolla.
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use andvalue of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission.we encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem.the first time we had complained about the oil was 2 months after we had bought the car!!!
Engine failure, radio failure, window wouldn't roll back up, vibrating speakers.w service shop failed to correct conditions on several occasions.
I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart6)the coating on interior door handle surfaces peels off easily7)the chrome ring around the shift know is peeling.
This is follow-up to a telephone complaint filed 5/13/02 . I was told by carolyn that i would be receiving a form in the mail to sign. It has been nearly 2 weeks and i haven't heard from anyone.the dealer refused to honor the recall #02v031000 free of charge. They claim that i have to pay $78.00 for them to cut a "k-wire" since the orig. Radio was replaced with a cd player/radio. The service manager (eric axford) confirmed this on 5/13. I then called volkswagon of america where i was told by kari stadler that the dealer could charge for the "free of charge" recall. That is when i filed the complaint with you.please let me know what is being done i when i can expect the recall to be honored. Thanks.
While on the freeway we had a blown tire in our 2002 vw jetta gls vr6 vehicle.we could not open the wheel bolts since they were glued from the factory, into the wheel. It took a 4' piece of pipe to operate the bolts wrench to open them.furthermore, the jack supplied with the vehicle is undersized and unsafe to operate. It shifted with the vehicle and was not able to provide a steady support for raising the vehicle for the wheel change. After a few tries, we resorted to using a hydraulic jack supplied by the local sheriff deputy who was passing by the location we were stopped at.
Owners manual indicates that seat belt warning on dashboard will illuminate ifseat belts are not worn. However,if seat belts aren't worn nothing will flash as a reminder.dealer was notified. Please provide more information.
The contact owns a 2002 volkswagen jetta.intermittently, after the hazard lights were activated, the turn signals would become inoperative.the manufacturer stated that the vin was not included in nhtsa campaign id number 04v584000 (exterior lighting:hazard flashing warning lights:switch); however, a technician replaced the brake light switch, but not the hazard lights.the contact would be responsible for the repair costs.the failure mileage was 81,000 and current mileage was 103,000.
Headlightlens become very milky. Light will not shine on road. Can't see the road or other cars. Can cause damage and death to others. Volkswagen should make them lasts longer and replace all milky headlighs with new ones. All 1999-2005 jettas 1998-2005 passats have thisproblem.go to any volkswagen dealer and you will see the problem.
Headlight lens oxidizing(yellowing). Causing dimmed headlight intensity, lowering night time visibility. Will need to replace lenses this year.
The contact owns a 2002 volkswagen jetta. The contact stated that there was an abnormal ticking coming from under the dashboard. The contact took the vehicle to a mechanic and was told that turn signals and hazard switch was failing and needed to be replaced. The mechanic advised the contact that there was a recall for the failure under nhtsa campaign id number: 04v584000 (exterior lighting: hazard flashing warning lights: switch). The contact spoke with the manufacturer and was told that the vehicle was not included in the recall campaign. The vehicle was not repaired.the failure and the current mileages were 170,000.
The contact owns a 2002 volkswagen jetta. The contact stated the signal and hazard flashers were inoperable. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 91,500.
I have a 2002 volkswagen jetta and i have a brake light switch issue (brake light stays on and a dct(p0571) is set) that was described in the recall/replacement, but the vin group that thisapplies to is 3vw---9m-ym000089 to 3vw---9m-2m053565, as you can see, mine is just out side the high vin. The vin range should be readdressed to include all 2002 model jettas with cruise control.thank you for your prompt attention to this matter.
Since i have owned the vehicle, the front bulbs on both the blinkers and the main lights go out on a regular basis and have to be replaced.the longer i own the vehicle the more often i have to replace a bulb and these are not bulbs we can replace ourselves and therefore have to take the vehicle to a repair station to fix.i know bulbs need to be replaced but i am talking i am replacing a bulb almost every other month.
Dt: the contact stated the hazard flashing lights switchmalfunctioned. All of the exterior lights on the car burned out. The turn signals would tick, but the blinker light would not come on. This was temporarily solved byremoving the hazard light switch. Volkswagenissuedrecall 04v584000 on the hazard switch, but this vehicle was not included in the recall.the manufacturer and the dealer have been contact, and neither offered any free solution.
First intermittent and then inoperative turn signal and hazard flasher function..
Turn signals and hazard lights only work intermittently.there was a recall issued for a certain number of 02 jettas, but apparently not for this particular vin number.
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous.after a night of rain, leak in passenger side floormold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times.changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least5x.
This is a followup on my nhtsa complaint with odi 10660489. I would like to bring to your attention the nhtsa campaign id number 04v584000 which precisely describes the same problem i have encountered with my jetta.please note that my jetta is also a 2002 model as noted in the above campaign.
2 times i had to replace a faulty 02 sensor 1st time engine temp sensor. Rear left light burned out 3-4 times within 80 000km. Said it's easier to replace then find the problem at dealership. Have done oil consumption tests 1 litre of oil per 3161km. Saying that this normal. This dealership have recommended flushing the engine. Changing the grade of oil. Do not drive in rush hour traffic. Most of the consumption occurs on the highway and not in traffic. Change the oil instead of 8000 km at 5000km??? this is what volkswagen has recommended. The most interesting part was watching the mechanic when it consumed the most amount between oil consumption test. He started looking for leaks again & added oil. Rattling in driver side door and window fell into door passenger side. Fixed window and rattling still seems to be noticable.
Tailights burn out frequently.component caught fire.
Tailights burn out frequently.component caught fire.
Brake lights stay illuminated while driving. Please provide further information.
- the contact has a 2002 volkswagen jetta and the brake light switch malfunctions causing the brake lights not to turn on when one applies the brakes.the contact wants the safety recall on volkswagen brake lights to apply to all of the volkswagen vehicles.
Brake light failure.
Tailights burn out frequently.component caught fire.
In dec. 01 the brake and abs panel lights came on. The car manual said to take to mechanic immediately. I have relocated from nj where i purchased the car to v.i.i was told by salesman, gary, that volkswagen would cover waranty expensesjust send receipt. When i called vw about the problem i was told to ship the car to pr which would cost me $1600. The property damagefigure i can't afford the pr dealer is the closest i spoke to themthey said master brake control unit or the la bomba need replacement cost $600 dollars and 400 respectively. They said perhaps they would send mechanic if i paid transportation and room. If the parts special tools (loaned) and instructions are sent my mechanic could do the job. What are my options? this is a brand new car which i paid over $20,000.
Dt*: the contact stated while driving 65 mph, the vehicle was pulled over by police and informed the tail lights were not illuminated.the 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in august.the cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch.the manufacturer was notified, but informed the contact the vehicle was not included in recall # 06v183000 for the exterior lighting: brake lights: switch due to the vin, although the problems were similar.
Dt*: the contact stated the brake lights did not work.there was a nhtsa recall, # 06v183000, regarding the exterior lighting: brake lights: switch.the vehicle was not included in the recall due to the vin .
I have a vw jetta 2002i wanted toknow what should i do about recalls that i had no notice of and paid to have the item repaired.also what about all those technical bulletins for my vehicle.if there is an issue concerning continuing problems with the malfunction light indicator that continues to come on but the authorized vw repair shop can't find out what theproblem is.they say they can not get the car to duplicate the problem when i bring it in.although they continually test drive it.
On 7-30-2005 i drove approximately 15 miles and while stopped refueling noted that the brake lights were on despite the vehicle being off and the lights off.the brake lights remained on continuously until the brake switch was replaced at chaplin's volkswagen in bellevue, washington on 8-2-05.vw has informed me that my vin number is not within the recall they had on brake light switches.however, when i was at the dealership two other newer vw jettas were also there for the same problem and the dealership acknowledged they see this problem frequently.obviously the issue has not been taken care of through 2004 (newest model presented at the dealership).fortunately the vehicle was not rear ended en route to the dealership.
Total brake light failure (all brake lights) without warning and with no warning light to let me know they were out.
Consumer received recall04v096000 concerningbrake light switch. Due to the brake light switch being defective the gear shift could not be moved out of park.the consumer's vehicle was not included in the recall due to vin.
I own a 2002 jetta 1.8t manual speed wagon purchased on 3/31/06.less than four months out of warranty, my brake light switch has failed.there has been numerous recalls on 2002 jetta's with the same defective part,however my car's vin was not included on the recall. As there are few manual wagons produced and manual transmissions seem to decrease the failure slightly, the defective brake light switch on this car was not included in the recall.the defective brake light switch is the same part as the recalled 2002 jettas and should be included in the recall or at least be required to be replaced by vw as it is a known faulty part. I would like to include my vin on the recall as it is using the same defective part (as the recalled vehicles).
Safety recall 1999-2002 jetta brake light switch customer is very upset and wants his money back for the part and installation**nar**cc
7th time this has happened. Car is immobilized by a faulty brake light switch - has happened every six months since we purchased the car.
Dt*: the contact stated that the brake light switch failed causing the brake lights not to illuminate. When the vehicle was taken to the dealer, they determined the recall remedy repair for the brake light switch, # 04v096000, were previously performed on this vehicle prior to the purchase. The defect has reappeared.
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
Dt*: the contact stated the brake light switch was replaced twice.there was a nhtsa recall #06v183000 regarding exterior lighting:brake lights:switch.the vehicle was not included in the recall due to the vin.updated 10/0/406.
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
The epc light came on while i was driving my vehicle.i turned off my car when i arrived at my destination.i read the manual, and it was not helpful.it just stated that i should take the car to a dealer or qualified specialist as soon as possible (note: this is what the booklet says for the majority of items in the owners' manual). Upon returning to my vehicle, i started my car once more.my engine turned over, but the car was unable to shift from park into any other gear.the vehicle had to be towed to an auto shop.upon further inspection, the auto shop informed me that my car had a "feature" that disabled the car from shifting gears due to a tail-light fuse that blew out.it is believed that disabling the vehicle serves the purpose of maintaining safety on the streets- a vehicle in motion without taillights is apparently more dangerous than a driver stranded on the road because their car has stranded them.luckily, i was fortunate enough not to be in a bad situation.so finally, the car was fixed, of course after i paid yet another hefty bill for my car.
Dt*: the contact stated the vehicle would not come out of park while the brakes were applied.the dealership determined the brake light switch needed to be replaced.there is a nhtsa recall, # 06v183000, regarding the exterior lighting brake light switch.the vin was not included in the recall.the manufacturer was alerted.
Dt:in august 2005 tookthe vehicle to the dealer to have the brake light switch replaced, and it did not work.they put in another one.nhtsa recall04v096000 was issued, but this vehicle was not included in the recalldue to vin. Noticed when getting out of the vehicle that the brake lights would stay on.this wasonjuly 1, 2005.
Dt:the contact states is nhtsa a recall campaign id # 04v096000 concerning the exterior lighting brake light switch. The consumer was experiencing the same symptoms as indicated in the recall, but the vehicle identification number was not included in the recall. The contact had it repaired at his own expense. Updated 12/7/2005.
Recall notice regarding the brake lighting system.*mrthe brake light switch failed prior to the consumer receiving recall notice 04v-096000 which caused the brake lights to malfunction twice.on both occasions the vehicle was taken to the local dealer where they replaced the light bulbs.after the recall arrived the consumer requested reimbursement from the dealer for the two bulbs the replaced.the dealer denied her request so now she is requesting reimbursement from the manufacturer.
I own a 2002 vw jetta. Recently, the brake light has become inoperative at times and remains on even while the vehicle is not running. I have completed several searches online and have learned that there have been multiple safety recalls for 2002 jetta's exhibiting the same problem, with the potential number of units affected to be 377,130 in 2004 and 362,000 earlier this year. When i contacted the vw dealership in my area to make an appointment to have this looked at i was told that the repair would be completed free of charge as a result of the recent recall. When i arrived at the dealership on the day of the scheduled appointment i was told otherwise. The gentleman at the dealership mentioned that my vehicle did not fall in the vin range of the recall.i then called vw of america and was told on two separate occasions that indeed the repair would be covered free of charge. I then called the dealership to reschedule the appointment and was again told that i would have to pay for diagnostics to be completed on my vehicle as well as covering the charges for parts and labor. The issue remains that my brake light is malfunctioning, there has been a recall which impacts 2002 jetta's but i seem to get conflicting information from different sources. Can someone help?
Dt:the contact states there isrecall 04v096000concerning brake light switch on other vehicles ofsame make/model and year,but this vehicle is not in recall. He cannot getvehicle out of park. This happens intermittently. Dealer replaced the part, and wanted thecontact to pay for it.manufacturer said this vehicle was notincluded inthe recall and offered no help to contact to pay the expenses.
Upon starting vehicleautomatic transmission shift indicatorand brake light illuminated on the console. When this occurred driver was unable to remove the gear shifter from park.
Dt*: the contact stated the brake light switch had to be replaced.there was a nhtsa recall #06v183000 regarding the brake light switch.the vehicle was not included in the recall due to the vin.updated 01/19/07.
Tailights burn out frequently.component caught fire.
Related to nhtsa recall no. 04v096.i am the lessee of a 2002 vw jetta that has experience a brake light malfunction four (4) times in the past 24 months. The latest failure of the brake lights on the vehicle caused a failure of the lights on deceleration followed by them being stuck in the on position while parked.while repeated repairs of this recurring problem (by the vw dealership) seem to rectify the issue for a period of time, the issue returns. The latest incident nearly caused a rear-end collision on a high-way off-ramp. Maintenance records of this recurring problem were reviewed by vw corp. Factory rep. And the opinion of vw is that they will entertain no further investigation of this incident or repair, nor will they allow me to turn the vehicle in after four (4) instances of brake light malfunctions within 24 months. According to the maintenance records, the vehicle has the recall brake light switch installed and still has had failures occur.
1. Driving during a early winter snow storm in northern in. Driving at constant speed on interstate in 4th gear.all of a sudden the glow plug light came on and started to blink.it then blinked on and off for the next 2 hours till i arrived at my destination2. After i got to my destination i looked up what the blinking glow plug light could mean on the internet.a vw chat page said to check my rear tail lights.i went out side and restarted the car, same light started to blink and the tail lights did not work.emergency flashers worked as well as turn signals but no brake lights.with the heavy snow fall and at nightthis could have resulted in a large disaster if a vehicle behind me had not seen that i was stopping.3.i took the car to a vw dealership to be fixed after i read that the brake pedal switch was under recall for failures.the dealer informed me that my model vw was not eligible for the recall but the brake sensor was defective.they replaced for $97.now brake lights work again.it seems that my automobile should have been under the recall since i had the same problem that other vw jettas are getting fixed for free under a recall.
Dt*:the contact stated the brake lights were constantly illuminated, whether the vehicle was on or off.there was a nhtsa recall, # 04v096000, regarding the brake light switch.the vehicle was not included in the recall due to the vin.
2002 jetta rear lights work intermittently.the consumer received a recall notice in themail regarding the light problems.
2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**ccthe vw service center and customer care informed the consumerthe vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch.the instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working.the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon.the consumer stated would like dealership to review the over charges or buying the vehicle back.
My 2002 vw jetta experienced a recall problem (n4, brake light switch) and i fixed it through a nearest mechanic because 1) the closest vw dealer is 100 mile away 2) i was scare to drive 100 mile on highway without a proper brake light. However, vw refused to reimburse me for the repairs since i fixed it through an independent facility. I am so sad and disappointed that vw is not considering divers life and safety seriously and is willing to push us to drive hundred miles with a recalled car without a brake light.
Dt: the contact stated the hazard flashing lights switchmalfunctioned. All of the exterior lights on the car burned out. The turn signals would tick, but the blinker light would not come on. This was temporarily solved byremoving the hazard light switch. Volkswagenissuedrecall 04v584000 on the hazard switch, but this vehicle was not included in the recall.the manufacturer and the dealer have been contact, and neither offered any free solution.
The turn signal continues to make noise as if it were on at random times while i am driving.this problem has been noted in a recall by volkswagen (id # 04v584000) but my vin number isn't covered and therefore volkswagen will not fix the problem.
2002 jetta rear lights work intermittently.the consumer received a recall notice in themail regarding the light problems.
Dt*: the contact stated while driving 65 mph, the vehicle was pulled over by police and informed the tail lights were not illuminated.the 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in august.the cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch.the manufacturer was notified, but informed the contact the vehicle was not included in recall # 06v183000 for the exterior lighting: brake lights: switch due to the vin, although the problems were similar.
Tailights burn out frequently.component caught fire.
Tailights burn out frequently.component caught fire.
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
The turn signal on my 2002 vw jetta, vin [xxx] operates at random.this condition sometimes occurs after going over bumps or after completing a lane change maneuver.the turn signal switch is in the center, or "off" position but the turn signal / hazard flasher starts and/or stops at random. Vw's safety recall vx dated march 2005 claims that my vehicle is outside the range of affected vins but clearly this is not the case.please investigate this concern and consider forcing vw to do a more extensive recall as this problem is not just annoying, it is potentially a safety concern.an accident or electrical fire could possibly result from this condition. Updated 07/16/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Dt: the contact stated the hazard flashing lights switchmalfunctioned. All of the exterior lights on the car burned out. The turn signals would tick, but the blinker light would not come on. This was temporarily solved byremoving the hazard light switch. Volkswagenissuedrecall 04v584000 on the hazard switch, but this vehicle was not included in the recall.the manufacturer and the dealer have been contact, and neither offered any free solution.
I have a 2002 jetta gls tdi. I am constantly replacing glow plugs. Have a coolant temp code reading for quite some time and also fuel injection pump, which is probably what is causing glow plugs to go bad.
I own a 2002 vw jetta tdi (diesel).at 49,500 miles, the engine stopped running.the problem was a clogged fuel intake system.the car is still under warranty.i was told that the warranty does not cover this problem, as it is a maintenance issue.i called the vw headquarters, and they explained that this problem should not occur if scheduled maintenance was performed.i have done all of the scheduled maintenance, at a great expense.finally, vw has agreed to pay half of the $520.00 bill to clean the fuel intake.after doing web research, this seems to be a problem facing many vw tdi owners.because vw told me this problem should not occur with routine maintenance, i believe that vw is not honoring the warranty by paying the entire expense.
2002 jetta tdi wagon; i have had 6 glow plugs replaced then told that the check engine light was for a bad glow plug harness.dealer in buffalo told me that the oem harness was made from inferior materials and many fail, but no recall has been issued; now faced with $150 parts and labor to replace this defective harness.
Vehicle lost power at highway speed. Further application of the throttle caused the transmission to second from fourth, causing the vehicle to rapidly decelerate from 70 to 40 mph, at which point the engine resumed normal operation.this happened several times in the span of an hour, and is entirely intermittent. Three vw dealers are at a complete loss for an explanation. The ecu does not return a fault code.this problem occurs completely at random, regardless of fuel level, incline, or throttle position. The only consistency is that it has never happened at a speed over 50 mph.
Fuel gauge does not go to full mark. Drops between 1/2 and full marks.dealer has replaced the fuel sender 3 times, fuel pump once, instrument cluster board twice.ph**dimsii ivoq entry posted after 12/12/02 cut over to artemis**769766
The fuel gasket decided to crack on the top of the sending unit that sends diesel to the engine. It filled the top and spilled down over the tank onto the concrete. $250 repair for the gasket + labor not at a dealership. It's probably a fire hazard and vw should recall the gaskets.
My 2002 volkswagen jetta gls turbo, 26,000 miles caught on fire in washington state while on the highway.i smelled gas while driving and pulled over opned hood and a fe seconds later a fire started.while on the phone with 911 there was a minor explosion and i received minor burns to the face and hands.vehicle was towed 20 miles to karmart vw in burlington, wa. The next vw of america called and said they were investigating it.three weeks later they called and denied the claim for repair or replacement.about $10,000 in damages.my insurance company allstate is involved and hired an engineer to investigate it.he determined it is most likely a factory defect.vw denied to fix or replace the car becuase there no clamps present where the fire ocured.the hoses burned off about 3-6 inches.allstate found the one of the clamps in the engine compartment.i think it rediculous that vw will not cover the damges or replace the car.what am i suppose to do with a 2 year car with major fire damage.i have lost total faith in the vehicle and don't want.i will have a hard time sellingit with this kind of problem, who would want to buy car two olds knowing it was in a serious fire?what problems in the future due to this?i feel with my minor injury and being a new car vw should do something.
Loss of power on freeway, without warning. Vehicle lost power, then, while attempting to restore power by 'pumping' the accelerator, shifted into second gear, resulting in a very rapid deceleration from 70 mph to 45 mph. This occurred twice in one hour, at both times requiring following motorists to swerve severely to avoid.
My 2002 vw jetta, vin# [xxx] has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. When depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 mph and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration.please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ecm, tcm, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns.all other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by vw. I have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. Kind regards,[xxx].updated 07/30/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Check engine light on incessantly since original acquisition.repairs effectuated at least three times under warranty and issue has returned.when parked after long period of time a low bubbling/gurgling and fizzling sounds comes from the underside of the car.
Volkswagen of america is refusing to notify consumers & dealers of this potentially dangerous condition experienced by many new 2002 1.8-t jetta.dt
In the last six months my 2002 jetta 1.8t has been in the shop 3 times for faulty coil packs and now i need all new fuel injectors. This is a serious safety issue that should be investigated. I have had 2 new sets of redesigned coil packs and i still get an engine light causing the car to lose power and run rough, not something you want happening to you while driving 65 miles a hour on a busy highway.i wish volkswagen would issue a recallbefore someone really gets hurt. *nlm
The vehicle's tdi (turbo injected injection) failed to start.it was said to be due to built up with carbon and soot.the consumer's son and friend experienced similar problems.*sc
The contact owns a 2002 volkswagen jetta.the contact constantly smells a slight hint of gasoline after placing fuel into the vehicle.while placing gasoline into the vehicle, the smell intensified.the contact referred to the owner's manual, which advised not to overfill the fuel tank.he then realized that he was overfilling the tank unknowingly.he continued to smell the odor and removed the back seat of the vehicle, and discovered gasoline had overflowed into the interior of the vehicle.the dealer stated that he needed the fuel pump replaced at the cost of $650.the dealer stated later that a $1,600 fuel tank replacement was needed.the contact refused and sought a second opinion.he then notified volkswagen of america and filed a complaint.he was informed that nothing could be done because the warranty had expired (case number 80256757).the failure mileage was 60,000 and current mileage was 94,000.updated 09/10/08.*ljthe consumer stated the gas tank was defective.
The gasket ripped in half while driving do to a piece of debree in the road. Ts
I had a 2002 vw jetta 1.8t that developed serious problems related to a compter gliche that has something to do with fuel emissions as per the vw engineer i spoke with. The vehicle would experience multiple engine misfires resulting in symptoms of high engine idling, decreased ability to accelerate, stuttering of the engine upon start or with gear changes and over all sluggishness when driving. Another vehicle was awarded to me after i filed a lemon law case and vw stated they could not fix the problem. I was given the exact same make, model and year vehicle in nov 2002. This vehicle started doing the same thing in july 2002. I took it to the dealer who stated vw had not yet come up with a fix. The dealer reset the computer but within in a week the car was exhibiting the same symptoms. At that time i contacted volkswagen of america and filed a complaint and informed them i was going to file a lemon law complaint again. The next thing i know a vw rep is in town looking at my vehicle. I was then informed by the service manager that the rep did something to the computer and now i can only use premium gasoline. My concern is that he tweeked the computer and that my vehicle may not be meeting the fuel emission standards. There have been multiple complaints re: the 1.8t model on all the vw sites yet vw appears to be sweeping it under the rug. Check out www.myvwlemon.com and you will see the many people experiencing this same problem yet vw will not address it unless one is persistent.my concern is that a vehicl that never required premium gasoline before requires it now after the enginerr "tweeked" it.
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
While maintaining speed at or above 40 mph and with 1/4 tank or less of fuel remaining, my jetta will consistently stall out and turn off from fuel starvation. This has happened to me between 40 and 80 mph several times, both in the city and on the highway.i have replaced the crankshaft position sensor, the fuel sender, and the fuel pump with no success.additionally, the jetta will die the first time i try to start it as my fuel level approaches 1/4, especially if i am parked on an incline.however, it never fails to start on the second try once some fuel has begun moving through the system. Fully refueling alleviates all problems.
Engine shuts down when the fuel tank is at or below a 1/4 tank of fuel while driving... There is a loss of steering and braking rendering it unsafe to drive.here is a online discussion of others having the same problem...http://forums.vwvortex.com/showthread.php?4971876-car-stalling-while-at-speed-is-low-fuel-the-problem.
While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and i had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time i was able to floor the accelerator and the car did not completely stall. This defect seems is incredibly dangerous and seems to be unacceptably prevalent on vw jettas. My next part to replace is the fuel pump but it appears thatdoes not always remedy the problem. This should be a recall.
The contact owns a 2002 volkswagen jetta. The contact was getting an allergic reaction from the interior of the vehicle. The contact stated there was an odor emitting from the vehicle, which caused the reaction. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 140,000.
Water pump replaced, tires always have issues because of the rim design, code errors, rear rods replaced, muffler, misfiring, radiator ect.
I bought the car 3 days later the problem(s) started.and they have been going ever since.shifting hard, display lights, would not start, wondows would not roll down, or iff they did, they made a loud thud.
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous.after a night of rain, leak in passenger side floormold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times.changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least5x.
Driver side lock switch, unable to lock my 02 jetta with remote key. Interior light on the driver door constantly stays on.
My 2002 vw jetta tdi has many electrical problems.the one that might be a safety factor is the micro switches in the door latches.the doors with faulty switches don't know if there open or closed.when open the safety light on the door does not come on to alert oncoming vehicles that a door is open.if the switch stays on when the door is closed, the dome lights stay on until the battery is dead. The vw dealer just "jerked" me around until the warranty had expired. (fredericton vw).since the part(s) for this repair are expensive, i feel that vw should recall all vehicles to replace the switches and door latches.mel moir
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop.aside from the loud road noise, the "door's ajar" ding would startle me, particularly when at high speed on the (relatively smooth) highways.i have to slam the door several times in order to get the dinging to stop.whenever the door rattled loose on the highway (which was unpredictable), i was worried that it was going to fly open.i had to pull over to attempt to close it.i paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal).now, only 2 years later, i'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty.
2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**ccthe vw service center and customer care informed the consumerthe vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch.the instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working.the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon.the consumer stated would like dealership to review the over charges or buying the vehicle back.
Purchased used 2002 vw jetta 1.8 turbo (5 speed) with 34,000 miles still under warranty.taken to dealership for blown fuses (cigarette lighter), trunk latch, center console, and transmission repairs.fuse problem was ongoing.within a few months, a local mechanicinstalled a small boost gauge on the dash, which was wired into a 10 amp fuse.within five days, the car was being backed out of the driveway when smoke began pouring from all the dash vents.the wire harness, fuse block, and controller components located behind the dash were destroyed by fire.vw of america prepared to send investigators to nm, but when they discovered gauge wiring may have contributed, they did not investigate. Have read of other electrical fires behind instrument panel, dash, since this time.our son was driving the car at the time of the fire, but was able to get out.
2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**ccthe vw service center and customer care informed the consumerthe vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch.the instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working.the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon.the consumer stated would like dealership to review the over charges or buying the vehicle back.
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous.after a night of rain, leak in passenger side floormold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times.changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least5x.
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use andvalue of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission.we encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem.the first time we had complained about the oil was 2 months after we had bought the car!!!
3 engine coils have failed and have been replaced.now the transmission is gone and they are replacing the whole transmissionthe left front door latch has failed too.
The waste gate air flow system to the tdi malfunctions causing decrease in engine compression.this problem is persistent and occurs when shifting from 4th gear to 5th at an rpm of 3000 to 3500.this could lead to a dangerous situation when passing a vehicle, the vehicle could lose 50% of its power and should an on coming vehicle be present it could lead to a serious accident.this is a persistent problem and the only way to reset the waste gate is to turn off the ignition and restart the engine where the problem goes away until the next occurrence.vw was informed of the problem and they acknowledge awareness of the problem but since the vehicle is out of warranty they cannot replace the waste gate.cost of repair - $850.00 for the waste gate only.
Engine abruptly lost all power and turned off while driving down the street.no warning lights came on, and the car restarted and ran normally for 6 months.the same thing happened about 6 months later.10 minutes after the second episode, mechanic wasn't able to find a fault code and drove it without the stall recurring.
2000 to 2002 volkswagen tiptronic ownersnot provided correct information regarding the transmission servicing scheduling.volkswagen states that the transmission is a "sealed" unit and therefore service is not need unless leaks are visible.knowing this, i did not try to do transmission service on my car when it reached about 86,000 miles.-gears slip from 1st to 2nd at cold starts and jerks at 3rd gear.i have to warm the vehicle in 10 minutes to go back to normal operating mode.-today i was taking my wife and my 1-year old daughter to lake george ny from queens ny for a holiday weekend.the car suddenly slipped from 5th to 4th gear while we are driving 65 mph.however, i did not find the problem until i noticed that our speed almost feels the same eventhough i depress the pedal a little lower.i placed it on manual mode and the car shifted fine.we pulled over at the rest area and found out that there is a transmission fluid leak.we could have had an accident if the gear would have slipped to 2nd; almost like slamming the breaks while doing 65 mph.-tomorrow, i will have vw repair shop diagnose the problem.most likely is the transmission control unit or the transmission solenoids.-similar issues in dsg transmission was reported at "good morning america" on august 28 2009.-please see similar tiptronic owner's complaints on this forum:vwvortex.com.this is a public web forum and no personal information is provided.
While the vehicle is in motion, it "jerks" or makes a shaking movement. While the vehicle is in motion, the "door ajar" light stays on although all doors have been opened and closed. While stationary, the vehicle brake light is not working. While stationary and in motion, the vehicle's check engine light stays on. The rear middle passenger seatbelt is not useable. The driver's door remains unlocked after pressing the "lock doors" button.
On cool days (approximately 40 degrees fahrenheit and below), the automatic transmission starts out in emergency running mode in third gear.if car warms up sufficiently, the ignition can be turned off and restarted to get the transmission to work correctly.i have read many boards where problems very similar to this seem widespread and many have been forced to do costly repairs.a recall may be necessary for this issue.
The car began to slip out of gear.even though the gas pedal was pressed, the car would not accelerate.the mechanic says the transmission fluid is burnt out which indicates an internal transmission problem.repair estimates between 3500 and 4000.
The contact owns a 2002 volkswagen jetta. While driving approximately 25 mph, the vehicle began to decelerate and jerk forward. The check engine warning light was illuminated on the instrument panel. The vehicle was taken to a dealer for diagnostics. The technician stated that there could have been a computer or transmission failure. The technician then advised that the transmission would have to be taken apart to locate the source of the failure. The vehicle was not repaired. The approximate failure mileage was 105,000.
Automatic transmission when cold will hesitate or not catch at all when putting into drive. Putting the car into 1st, then moving it to drive will usually work.shudders when coming to stop after heating up at times. Mechanic says it needs a transmission rebuild at $3000.failure of transmission control module and cascading to the master control module caused the transmission not to leave the park position, that tow and repair was $300 about 30 days ago. There are hundreds of complaints on the internet about this transmission failing repeatedly, a faulty design.we need a recall from volkswagen to fix this design failure.
While driving the car at 35mph the tachometer will increase and decease at 2000rpm's and car will slightly increase and then decrease in speed. There is a jerkingbetween 3rd and 4th gear. Also there is a slight delay of movement from park to reverse. Both are safety hazards while on streets with traffic.
The contact owns a 2002 volkswagen jetta. The contact stated that the transmission would jerk as soon as the vehicle was started. The contact mentioned that the failure recurred four times and he had to replace the transmission once prior to the most recent failure. The vehicle was taken to the dealer who diagnosed that the transmission was defective and needed to be replaced again. The manufacturer was made aware of the failure who did not offered any assistance since the vehicle was out of warranty. The vehicle was repaired. The failure mileage was 60,000 and current mileage was 120,000.
After sitting in traffic and driving at low speeds the car suddenly will slip out of gear. The engine races and i am stuck in first.i have to continue to drive at high rpms in 1st just to get home. It happened intermittently at first, but now it happens daily in traffic.i took itvolkswagen and they say nothing is wrong. Took it to a transmission shop and they say the transmission must be rebuilt for $6000. If i turn the car off and it cools down, i can sometimes get it to stay in gear.it happened several times while accelerating onto a freeway nearly causing an accident because i had to quickly pull off the roadway.unreal that volkswagen is "unaware" of this issue and can't seem to repair it. Please recall!
The shifter first locked up in heavy traffic, then later came completely loose in traffic.the vw parts departments said this problem has happened so much that no one within 200 miles had the parts in stock as they were sold out. Vw refused to cooperate with the better business bureau in resolution. The bbb told me to report to the nhtsa>
The clutch completely blew out on my 2002 jetta vr6 at 27,000 miles on 8/25/2003. It is costing $966 dollars to replace the clutch (i will know the exact parts once i get it back from the service department).i was told by the vw dealership and vw of america that this is "normal wear and tear" and not covered by the warranty. I do not ride the clutch and drive all highway miles. The clutch was not ruined by "poor driving" or "city driving" despite what vw of america and the dealership is claiming.the clutch must be defective. I have done research on the internet and have found a number of people who have had this problem with vw jetta standard transmission cars made during/after 1999 (the year vw remodeled their cars).these people have also had their clutch go out with 10,000-35,000 miles on their cars, were experienced drivers, and were forced to pay for the repairs. Also, when i did get my car back i asked for the parts that had been replaced (so i could have an independant mechanic look at them) and i was told that they had already been sent back to the factory.this leaves me with no way to determine what was wrong with the parts.since then i have written vw demanding it find & return the parts or refund the repair costs.
I bought this car with 108000 miles on it, i began having problems with the car shifting from 2nd to 3rd; however now it has been getting worst. I have done tons of research and the issues seems to be a issue that is more of a recall issue than just one care issue. I also do not like how vw of america is just fluffing it off like it is all the owners faults. I also have read that many people have paid for the transmissions to be replaced and or fixed for over 5k and the issue comes up again, it would be nice if someone would take and look into this issue because many of us bought the car because they liked vw and will soon be getting rid of them as well as no longer buying from vw due to vw ignoring our complaints.
After starting the car and letting it warm up. I drove out of my driveway to the stop sign. Made a right turn and then a quick left. After turning the car could not go into gear,the rpms kept racing up. But the gear would not engage. Pulled into a store parking lot and drove around in circles at this low speed. Until finally the car jumped into gear and i took off. Car was diagnosed as having a bad mother board to the cars computer. It drove fine for a few days then at a stop light it jumped off again. (car was warm because i had driven a distance). Today i had the transmission flushed and changed. No improvement again. Usually the car will drive straight after it's real warm. But if i make a sharp turn the car jerks and revs up the rpms just as if it was cold. The vw folks kept misdiagnosing and giving me the wrong parts (these must be the same people that made the transmission. They've been a nightmare for assistance very unknowledgeable. I have been buying volkswagens since 1974. I have never had such a crappy piece of a car(also my first time owning a car with a automatic transmission and my last).it drives beautifully (when it's working) but has all plastic crap for parts.(while still under warranty i had most of that replaced). But to find that the transmission is faulty i demand a recall on this 2002 vw jetta 1.8t. I promise i'll never buy another vw or will i let any one i know or contact through social media purchase a vw. I can actually say we have been ripped off by vwwith their low standards for a car. These cars used to last forever what a way to rip off the public form for money!just like toyota had a recall volkswagen you need to recall this unrepairable car no and save your advertisement fees, because bad news travel faster..
At a cold start, car is sluggish going into 2nd gear. Sounds like the engine is revving up at acceleration, but it will go no faster than 10 mph!! also i cannot reverse! the car must be warm (190 temp) in order to reverse and shift properly! ive read of other vws with similar problems.
Our volkswagen jetta developed transmission issues just after the warranty period ran out.the transmission jerks at low speeds, when you hit the accelerator. Mechanics have said there is no saying when this will conk out. The water pump also conked out recently. Replacing the tranny is about $6000.replacing the water pump cost us around $900.i hear dealerships charge a lot more for this service. The volkswagen jetta is too expensive a car, for it to have such poor quality.hope someone can help make them pay for ripping customers off in this way.this outrageous.
Transmission failure resulting in inability to shift above third gear without allowing the car to warm up for 20+ minutes. Sometimes the transmission will slip out of gear and the car will lose all power from the engine. (rpms drop to 0, car will coast).
My 2002 vw jetta glx (automatic) has severe transmission problems.when accelerating, it hesitates and then pops into gear jerking the car. This is very alarming and dangerous, especially when i am on the road with other vehicles around me.i almost had several accidents due to trying to pull out in traffic but the transmission is so unreliable and slips thereby causing me to stall in oncoming traffic. Then, today the car would not go into reverse or neutral at all.i've seen so many transmission complaints about this year's model and it is so unfair for the consumer to be responsible for this expensive repair.
2002 volkswagen jetta 1.8t transmission shifts irregular transmission problems.
2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**ccthe vw service center and customer care informed the consumerthe vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch.the instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working.the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon.the consumer stated would like dealership to review the over charges or buying the vehicle back.
I have a 2002 jetta & in november 2011, i began experiencing issues with the automatic transmission. It only occurs when the car is cold & after warming up, the issues go away. Upon starting the vehicle, the car shifts hard between the 1st, 2nd & 3rd gears. It revs up between each gear then jumps to the next gear. I took it into one vw dealer service shop who told me that there were several issues, that the transmission was slipping, i had a vacuum leak & the cb boot is split. The transmission would need to be completely replaced costing me $5811.56 (parts and labor). The car has 103,508 miles. I took the car to another vw dealer shop to get a second opinion and they ran test and said that there was nothing wrong. Frustrated with the vw service shops, i decided to take it to a transmission repair - they stated that since this was a sealed transmission i would need to have it rebuilt which would cost $2,500-$3,500. Who knows if this will actually correct the issue since nobody can pinpoint what is wrong or diagnose the issue! i researched it online, and countless '02 jetta owners are experiencing the exact issues. There are several forums and complaint boards regarding vwand their handling of this transmission problem = http://getsatisfaction.com/volkswagen/topics/jetta_2002_major_transmission_issues_anyone_else and also many on nhtsa. What is it going to take to get vw to admit that they have a faulty transmission in their 2002 jettas. This needs to be recalled. I loved my car up until now, but the service and their attention to the customers issues is making me second guess ever owning a volkswagen. It frustrates me that nobody from this huge corporation will admit that they've somehow dropped the ball with the transmission. This deserves to be recalled since it is not an isolated incident and is in not fault of the owner. Thank you for your attention to this!
I bought my 2002 vw jettatdiin 2004, during routine maintenance i described a hesitation in the transmission.they checked the transmission fluid and said it was "burned" and replaced it.i asked how it got that way and was told something got hot in there.that was it. Several years later and one more changing of the transmission fluid because it was burned, the car wouldn't automatically shift into 4th gear and would hesitate and surge forward.the mechanic replaced a sensor that tells the car to shift into 4th.it was fine for two weeks then, while driving 55 mph on the highway, the car jolted like i had hit something (which i did not because i looked)and decelerated quickly.i immediately pulled over and from that point on the car would go up to 20 - 30 mph then buck and decelerate to 5 mph.it kept repeating this as i tried to accelerate.1st gear and reverse didn't work at all.when the car was being loaded to be towed the front wheels would not roll backwards with the car in neutral and the e brake off.the transmission company said the transmission had melted down inside. And it will cost $4000.00 to rebuild the transmission. The way this happened was very dangerous; fortunately i was not passing another car or that there were no cars directly behind me or pulling out to cross traffic.
According to carfax report, maintenance has been regular. I maintained car appropriately. All of sudden major sporadic shifting issues began occurring around 140,000k with 3rd gear causing the car to jerk and lose power each time it attempts 3rd gear. This has occurred with me at numerous stop lights in city causing traffic behind me to slam on brakes to avoid a collision.
I own a 2002 1.8t automatic jetta with 75000 miles. Yesterday i was told it neededa new transmission. I use this car for basic transportation, and have maintained regular upkeep. I am appalled that i have to spend $5,000 to fix a faulty transmission. I have been doing research and it seems that a lot of jettas have this problem, especially the turbos. How can volkswagen get away with this? i would like to start a class action suit. Something needs to be done to correct this matter!.
At about 65,000 miles my car would sometimes get stuck in park.it felt like i was trying to drive with the parking brake on.then it stopped going in reverse.the shops in my area don't work on vw's due to their complicated trans.the dealer told me they don't repair any transmissions, that they can only replace it at a cost of $4500.i took a loan from my 401k, paid it thinking it would last, and sure enough this one is going too!it only had a warranty of 12000 miles... Seems fishy since it's new.never will i buy a vw again.
I own a 2002 jetta 1.8t and started having some intermittent problems with shifting from park into reverse or 1st and 2nd gears, pausing or jerking into gear.the problem started a couple months ago when the car had about 52,000 miles on it and was out of warranty by about 5 months.the problem became increasingly frequent and i took it to the dealer yesterday and was told that i need a whole new transmission.they said the transmission fluid bunt and ha debris in it".i have always done the scheduled maintenance onthe vehicle , at the dealership, no less, and have never abused the transmission in any way.the car only has 54,000 miles on it!the service representativeat the dealership called volkswagen and statedhe really went to batfor me ,and that volkswsgenhas agreed to cover 65% of the repair, which inthe range of $5,000+.so i will still be paying at least $1750.00 to replace a fairly young transmission.i feel vw must know there is a defect in the transmission to even offer to pay for part of the repair, and judging by the other complaints this is a serious problem.i havebeen reading other complaints and it seemed that the transmission was painted with a metallic paint that disintegratedwith high heat/temperatures and that it brokedown, flakes off and damagedthe transmission.this has to be a manufacturer'sdefect.
The transmission broke on my 2002 jetta tdi (automatic) while i was driving home from the u.s. Marine corps base, barstow, california.it only has 66,500 mileson it.i believe the desert vw dealership is responsible because they did not check the transmission thoroughly as i requested two months ago.vw america is not helping me at all with my request to have this reviewed by them.the dealers tell me to call vw america and vw america tells me to call the dealers.
I have a 2002 volkswagen automatic tdi jetta and the car will not engage when i shift it in reverse.it either rolls forward or just revs without engaging.i called the dealership and they said the transmission needs to be replaced and it is a common problem with 2002 jetta's.it is not under any warranty and will be costly to fix.
Our 2002 jetta suddenly developed transmission problems even before completing 57,000 miles. The car jerks while changing gears during acceleration in the speed range of 15 ' 30 miles.from the information found on the internet, and from opinions obtained informally from independent garages, we believe that the 2002 jetta has a history of similar transmission problems in the 55k ' 65k mile range.the repair entails replacing the automatic transmission for a cost of around 6000 dollars. Though the car has not even run 57,000 miles, vw has refused to take responsibility of fixing it for free because the 6-year warranty period has expired.vw refused to provide us with any information of the number of reports they had about this issue.vw offered us 1000 dollars toward the purchase of another vw vehicle but refused to pay us if we repaired our car for a lower price at an independent garage.we interpreted their offer as a marketing strategy to make us give them more business.the car problems have disrupted our lives because we did not anticipate having to invest more money after making a large investment of 25,000 dollars just a few years ago.31 complaints have been already filed with the nhtsa on transmission issues for the 2002 jetta, prior to this one.what will it take for the nhtsa to start an investigation into the problem? is there any way to make vw release data regarding customer complaints about the transmission, knowing that the repairs are so expensive?it is unfair that vw denies responsibility for what could be aknown problem with their cars.we owned three other japanese cars previously that were far cheaper than the jetta, and gave us far superior service.buying a jetta was obviously a mistake.
2000 to 2002 volkswagen tiptronic ownersnot provided correct information regarding the transmission servicing scheduling.volkswagen states that the transmission is a "sealed" unit and therefore service is not need unless leaks are visible.knowing this, i did not try to do transmission service on my car when it reached about 86,000 miles.-gears slip from 1st to 2nd at cold starts and jerks at 3rd gear.i have to warm the vehicle in 10 minutes to go back to normal operating mode.-today i was taking my wife and my 1-year old daughter to lake george ny from queens ny for a holiday weekend.the car suddenly slipped from 5th to 4th gear while we are driving 65 mph.however, i did not find the problem until i noticed that our speed almost feels the same eventhough i depress the pedal a little lower.i placed it on manual mode and the car shifted fine.we pulled over at the rest area and found out that there is a transmission fluid leak.we could have had an accident if the gear would have slipped to 2nd; almost like slamming the breaks while doing 65 mph.-tomorrow, i will have vw repair shop diagnose the problem.most likely is the transmission control unit or the transmission solenoids.-similar issues in dsg transmission was reported at "good morning america" on august 28 2009.-please see similar tiptronic owner's complaints on this forum:vwvortex.com.this is a public web forum and no personal information is provided.
Related to htsa 10024548.2002 jetta stalls and has transmission issues between 2nd and 3rd gears which makes controlling the car difficult when trying to accelerate from a stopped position.took this issue to dealer but they recommended other service which is not needed.the sudden loss of power and then the fast gear shift from 2nd to 3rd can be a real issue in stop and go traffic as it is hard to control the car.lucky no accidents but a few close calls including merging into highway traffic.have to use very low speeds to avoid this hard shifting issue.
We have a 2002 volkswagen jetta with the 1.8t engine and the transmission is failing.at times it has gotten stuck in first gear while on the highway. It also slips between second and third gear causing the car to lose all power.in general, it has been a danger to drive on the highway and you cannot get out of the righthand lane because you need to be able to pull quickly to the side in case of a rapid downshift or loss of power while it can't find the gear.vw repair shop says it is a known problem with this transmission (09a) and that volkswagen has refused to deal with it.the repair cost for a new transmission is $5k!
First issue, the engine is burning oil. I've noticed that my car engine started burning oil when it had about 50,000 miles on it. It took me almost two years to prove to the vw dealership mechanics that the engine is burning oil. At 73,000 miles the vw dealership mechanics rebuilt the engine. My oil consumption normalized. Now, at around 115,000 miles, i've noticed that the engine started burning oil again. 1,800 miles after an oil change, jiffy lube mechanic had to add 2.5qt of oil. Shouldn't the engine last at least 100,000 miles after rebuild? it seems that this engine only lasts 45,000 miles.this feels like a major defect and vw has to recall the engine.second issue, my car is only 8 years old but it's on its third transmission. I had to replace transmission at 32,000 miles and again at 73,000 miles. I'm at 115,000 and i'm getting very worried because i'm starting to feel little jerks.this looks to be a 40,000 miles transmission.how can vw do this to consumers?it would seem reasonable to me if this transmission gets recalled. I'm not even mentioning many other malfunctions. One of which includes getting flooded during rainy season.i can't believe my car, 2002 vw jetta 2.0l gls was allowed to be on the market.
Transmission problems.car sputters and jumps.dealer first worked on the gear shift.then they replaced spark plugs and the battery to try to fix the problem.recently said there was a leak and replaced the crankcase vent pipes.still have the same problem.
While driving at 40 mph transmission locked up. As a result, driver sustained a cervical strain injury.
Reported vehicle jumps when acelerating or changing gears.manual transmission.took on several occasions found nothing wrong.now my cruise control will not stay at a steedy speed when turned on.noticed on 95 when driving 70-75mph.vehical accelerates by itself when using cruise control and then slows down.dealership says they can't drive the vehical that fast.there's nothing they can do.
I own a volkswagen jetta 1.8 turbo, 2002.it is at 29,000 miles currently.since 14,000 miles it has had a shaking problem that occurs when the vehicle is started and put in gear.the brake must be pressed for the shaking to occur.the latest incident had the acr shaking so hard that it was impossible to drive.when thevehicle warms up, it stops.different problems have been blamed for the problem, such as the faulty ignition coils recalled by vw, the engine timing, and now the transmission.this car has a history of failing transmissions and is unsafe.i am seeking a full refund plus license and registration fees.volkswagen's customer care line is inefficient and does not follow up on problems, nor does it allow a customer to speak to one person regarding all of their issues.this major problem is accompanied by several other kinds of failures--radio, horn, several other fuses, and air intake.vw does not take notice of its customers, and further action with larger entities must occur for any kind of resolution to be reached.
Transmission slips, doesn't grab when you first put it into drive. Shifts hard, between 1st and 2nd gears. Have almost backed into cars when in drive. Then i have to give it gas to move forward and almost hit car parked in front of me, with parallelparking. Also jumps really bad when i give it a lil gas sometimes, like at stop lights.
Vehicle was equipped with an asr light and when driving on a smooth road the asr light will come on ,and the vehicle willdown shift. Tookvehicle to the dealer, and was told that after examining the vehicle there was nothing they could do. They were completely baffled, cleared out the codes, and replaced the brake light modules, but were unable to solve the transmission problem. Also, heated seats overheated. Consumer wa s furious.
Premature automatic transmission failure on a 2002 vw jetta tdi diesel.first time it failed and locked the front wheels on jan 2003 at 15,500 miles. The vw dealer failed to diagnose or acknowledge a problem when the car was beginning to exhibit difficulty shifting into reverse - 30 days before the transmission locked up while i was passing another vehicle, resulting in a near miss head-on collision. Transmission replaced under warranty.on sept 29, 2008, 89,400 miles, the transmission began exhibiting the same problems as previously described. A local transmission shop, duckett's automotive, reported that premature automatic transmission failure at 50,000 miles or less is common with tdi jettas. They report that there is no service bulletin or after-market fix to what they describe as a defectively designed auto transmission. The specific site of failure are the bearings in the planetary gear.the result, $3200.00 repair and rebuild. Two transmissions in less than 100,000 miles, and the expectation of premature failure of this repair as well.
I bought this car a little over 1 month ago on sept 18, 2008 and 1 week after buying it, i started experiencing issues w/ it not wanting to shift out of park and shifting hard while driving, it was taken to a transmission shop and they rebuilt the transmission for me.i have had no further issues w/ the transmission since then, however today, i was driving home from work and when i was slowing down for a red light, it downshifted extremely hard and now is stuck in first gear.
Dt*:the contact stated while shifting gears, the shifter became stuck in park.the dealer replaced the lock shift twice in the last two years and the problem reoccurred.
Automatic transmission failure. Reported 15 faults on computer which went on detected twomonths prior. No warning signal came on to notify driver of engine problem.
Automatic transmission on my vw jetta tdi (2002) failed at ~71,000 miles with no warning. I drive in non-city, open highway conditions with no stress to the transmission. The transmission is sealed, so there has never been a way to check the transmission fluid. Dealer says since the unit is sealed, no repairs can be made...only replace the whole unit for ~ $4,300. I'm 40 years old and have never heard of a trasmission failing so soon and when then vehicle has never been driven in conditions stressful to the transmission. This was my first try at a vw product and my last. The manufacturer has pathetic customer service as i called to see if this was normal for vw transmissions and to see if they would pay for a part of the cost and was told "nothing vw can do, the warranty ended at 60,000 miles." this will be the last time i buy from a company that makes me pay thousands of dollars for a failed transmission that clearly was faulty. I don't know if the original transmission is still at the dealer as i have not yet picked up the vehicle. The car is still sitting there until i feel less angry over the fact of the cost and vw's poor customer service attitude. I would have thought vw would have rather paid for their defecticve transmission (e few thousand dollars is nothing to a large corporation) rather than all the negative publicity from me and my family to everyone we ever talk to about vw as a company and their product.
The automatic transmission-when shifted into d-lags for a few seconds and then the car lunges forward-transmission shifts in an odd manner-car only has 43000 miles on it-original miles-.
Everydayfor the last couple of months, the transmission has been giving me problems. When the car goes to shift from 1st to 2nd, the car jerks. This happens again going from 3rd to 4th. Between gears it takes a long time for the next gear to catch and when it finally does, it jerks the whole car. The dealership told me this normal and that nothing could be done about it. I have done many searches and have found that lots of people have had the same problem.*
Several times during the course of my ownership of a 2002 volkswagen jettagls sedan the check engine light comes an and i take it to the dealership and they tell me it is a sensor, and fix the problem and the light goes off. Late may 2005 this occured again. I took the car to the dealershipand was told it was fixed. I picked it up on 5/14/05. Two days later the light came on again. I was told the earliest appointment was june 13, 2005. So i waited. Approximately 1 week after 5/14/05 a very strange noise came from beneath the car, then reverse jerked, jumped and sputtered. In decelleration the car made a "jet-engine" noise. I stopped driving it and waited to take it to the dealership. After having my car for less than a day the service manager called me to say that my transmission was "falling apart" from the inside and it would cost me $3,500 to fix. Now the jetta has 73,000 iles and has been driven only leisurely for work commuting purposes. We took it on one family trip from nj ro mass. I beleive there is a defect in the transmission. I do not beleive that a 3 year old transmission with 73000 miles should just "fall-apart from the inside". I called and 800 vw customer line adn 48 hours later was told pretty much too bad sorry about that the 60,000 mile warranty is up. There is a bigger issue here. There must be a defect in the transmission.
Loss of power on freeway, without warning. Vehicle lost power, then, while attempting to restore power by 'pumping' the accelerator, shifted into second gear, resulting in a very rapid deceleration from 70 mph to 45 mph. This occurred twice in one hour, at both times requiring following motorists to swerve severely to avoid.
I have a 2002 vw jetta gl 2.0.it only has 83,000 miles on it and the transmission is acting up on it already.when i took it to the dealership the only suggestion they could give me is to replace the transmission($3k - $6k)i have read that there have been multiple problems with the 2002 model years pertaining to the transmission.mine won't shift from park into reverse, i have to go from park to drive, let it shift, then from drive to reverse, and that sometimes takes three or four tries.while driving if i am at a stop light, when i begin to accelerate, there is a pause between when i press the accelerator and the giant lunge forward the car makes as it shifts into gear.it also shifts very hard between all gears while driving.
I purchased the 2002 volkswagen jetta in august of 2006.the first set of repairs was on 3/2007 at 64,332 micheck engine lightmulitple misfires: p0300, p0301, p0302, p0303, p0304replaced ignition coilscost: $200.11second repair took place in april of 2007took car in for recall - replacement of brake light switchcheck engline light was back on - replaced temp. Sensor cost: $199.33car was jerking into gear, downshifting hard and sluggish.brought car into dealserhsip in april 2008worn strut brushingsneeds rear padsneeds rotorscheck engline light on againneeds new coils againspark plugstemp sensor againnew t-statfans not workinghoses under intake brokenneeds new transmissiondiagnosis cost: $149.21estimated cost of repair: $6,500.00.
Epc warning light came on while driving.when this occurred, tail lights and brake lights were not functioning.when i arrived at my destination i parked my car as usual.when i returned to my car, it started, but i could not shift out of park.i called the roadside assistance number.they instructed me to hit the brake with my foot as hard as possible.this allowed me to shift out of park.they also suggested that i take my car to the dealer as soon as possible for service.*la
The contact owns a 2002 volkswagen jetta. The contact stated that the vehicle would experience problems shifting from first to second gear. The vehicle would not move forward as well. The dealer stated that the transmission needed to be replaced. The current and failure mileages were approximately 105,000.updated 1/25/11updated 02/07/11
I purchased a 2002 volkswagen jetta for my daughter. In august of 2006 the car was taken to a vw dealership for transmission service. In may of 2007 the transmission light came on and the car kept losing power when driving. When put in gear the car would shake and shut down. I had it towed to the vw dealership for repair. They replaced a seal, temp sender and sender for a total of 427.62. My daughter picked up the car and when driving home from the dealership after they repaired it the car shuttered, then slammed down into a lower gear almost causing her to lose control of the vehicle. I called the dealer and they approved having it towed back to their facility for repair. They then checked the car again and stated that the transmission failed and needed to be replaced for a cost of $3800.00. This car has 57,000 miles on it and when originally taken to the dealership for this issue it was 4 days out of warranty. Note: when the car initially broke down it was still in warranty but i was out of town for work and could not set up having it towed in until i returned home. The dealership was called regarding this issue prior to the warranty expiration. I called the dealership and vw corporate headquarters. They stated there was nothing they could do to assist in this repair. The vw dealership stated that they did not see a problem with the transmission when they first completed repairs but she did not even get 10 miles from the dealership before the car slammed down into a low gear.
2002 jetta vr6.transmission control module (tcm) became faulty after mil light turned on for a emission related issue covered by a recall.technicians failed to identify the faulty tcm after four trip to the shop.last trip i showed them a tsb related to the tcm and now they agree that the modual is faulty.worst part is it destroyed the transmission. The car has been hard to control in stop and go traffic as shifting is not smooth between 2nd and 3rd gears.car has initial no acceleration/power followed by fast jerking shift into the 3rd gear with high acceleration.car maybe out of warranty but identifying this issue is not easy for the automotive technicians and this part when it fails leave the car in a state that is hard to control or manage.dealer only offered to credit this last diagnostic fee towards the $4700 repair which now include not just the tmc module but also the whole transmission.this is after having spent close to $1,000 trying to identify and fix this issue.not sure if it was related to the mil light issue covered by the recall but since then the tmc had not worked correctly.
I purchased this car for my daughter. The major problems are complaints of having trouble stopping. I was concerned so i drove it and immediately i heard a grinding noise and felt a vibration while applying the brakes. I took it to a local firestone tire and they felt the vibration and heard the grinding noise but the brake pads looked good so they advised me to take it to the dealer, as it was probably a warranty issue.i took it to the dealer and they charged me $37.00 to tell me that the rotors were warped and it's not covered by warranty. I was advised vw is aware of this problem.(why charge me $37.00 for a problem that (they know) they have?).how can this happen on a brand new car that doesn't even need it's first set of brake pads? i am still not sure what to make of the braking problem. The rotors were just discovered because i was complaining of a braking problem. Secondly,while driving, the car jerks back and forth and sometimes jolts.i am concerned as to what this could be. The dealer has no idea. I paid $27,000 for this car to insure my child's safety. I am now wondering just how safe it is.
I bought my 2002 jetta 1.8t with an automatic transmission in august of 2006. The day i picked it up, the transmission blew while i was driving. After about 2 months, i finally got it back but the car was still shifting hard and had to bring it back. The car dies randomly, i have had to replace the entire a/c unit as well as numerous other repairs. This morning the car started shaking violently when stopped and when accelerating up to 60 mph. I have noticed there are over 35 other complaints regarding the transmissions on jetta and from what i have learned informally online, i am not the only one experiencing these problems. Apparently the 2002's were built in mexico and have had a large amount of problems. I am only a college student and would appreciate help resolving the issue of owning a faulty car. I cannot afford to keep up a car that was not made properly in the first place. Thank you!
I took my 2002 jetta wagon 1.8t auto/tiptronic (45,000 mi) to an independent vw service shop for an oil change and to check a "check engine" light. The mechanic told me he has seen a problem before involving paint contamination in the transmission fluid. Basically, the inside of the transmission oil pan where the fluid sits is painted, and the heat of the fluid causes the paint to flake off and contaminate the fluid. This mechanic recommended to have the tranny replaced at a vw dealer. So, i took the car to an authorized vw dealer and they also confirmed the paint contamination problem. However, they replaced the tranny oil pan, a seloniod valve (n281) and flushed the tranny fluid as recommended by vw of america. I was able to confirm with the service manager that the new pan was also painted and he could not answer if the paint spec had changed to remedy the problem. I called vw of america to state my concern and to request a new transmission. They told me they could not replace the transmission. 9 months later (64,000 mi) my car down shifts to 4 gear while driving down the freeway at 65mi/hr. The gear is stuck in 4th gear even when i come to a stop. I managed to drive it to the dealer who have diagnosed the problem as a faulty valve body circuit (n92 valve body cover). The dealer now recommends to have the transmission replaced and since i'm 4,000 miles beyond my warranty i will have the cover the cost. The dealer suggests that i should call vw of america and reference the case from the last time i called in april. Vwa stated they needed to research the issue and they would call back. After hearing nothing for two days, i called vwa back and they found out that the problem was exactly the same problem i had back in april and the best they could do was offer half the cost of the repair. I don't understand why i should pay half the cost when the problem was never remedied correctly the first time when the car was under warranty.
The torque arm sheared off. As a result,axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked.the vehicle was put in reverse and it started bucking and making a lot of noise.the vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly.exhaust became loud.*tc
The contact owns a 2002 volkswagen jetta gls tdi. The contact shifted into reverse and as he began to proceed, the transmission slipped out of gear. The vehicle was taken to a local repair facility where the mechanic advised that the reverse gear barring had failed. There were shards of metal from the barring found in the transmission screen, causing the failure. The vehicle was not repaired. The failure mileage was 108,000 and the current mileage was 114,000.
I purchased my daughter a brand new2002 vw jetta, and most recently she has had some major problems with her vehicle.this was her1st vehicle and i taught her the importance ofregular maint of her vehicle. But as i stated above it appears that her efforts have been for not.in the past 3 months the vehicle has been taken to the vw dealership 3 xs, and it is currently at the dealer, all for the same problem, the vehcile hard jerking when attempting to accelerate, the vehcile turning off at a stop sign or light and when she is topped in a turning lane - which is of course the most dangerous concern of mine especially if it dies out with oncoming traffic.the 1st two visits the dealer stated they found no problem.this visit (the 3rd)to dealermy daughter drove the service mgr in the vehicle & he witnessed the problem. We recieved a call saying they needed to look at a diagnostic of the transmission which of course would be at a cost of $330 regardless of what was found! ( a vw rip off ) & as i suspected the diagonistic came back requiring the replacement of the transmission at a cost of $3800 (warranty exp oct 06), she has 60k+ miles .i am in shock i have owned over10 brand new autos in my lifetime, & have never hada transmission replaced all exceeding 85k miles.i began educating myselfwhich led me to your web siteto review either recalls or other compaints & to my surprise ifound a large number of the same complaint . But it appears that if there has been no injuries yet or deaths the number does not make a diff.i am registering this complaint because my next action will be to an attorney, the idea that i would have to wait until my child is injured or possibly killed before the nhtsa will consider this as a problem is amazing to me.
Transmission failure while passing another vehicle at highway speed. The automatic transmission began upshifting and downshifting by itself, causing the engine to redline and nearly stranding our vehicle in the lane with oncoming traffic. The transmission then locked the wheels, rendering the car immobile. This occurred on 01/20/03.one month prior to this incident i reported to vw that i was having problems with my transmission not shifting into reverse from park-this occurred twice on the same day. On 12/19/03 vw inspected my transmission.a written report from vw service was given to me they found no problems.currently vw is replacing my transmission, theyre not admitting the possibility of engine damage. The service manager carel told me,1/21/03,that they have no way of knowing if the new replacement transmission might fail like the first. My concern is that i might not be as lucky next time. I could be rear ended or hit head-on if my wheels lock up again spontaneously.
2002 volkswagen jetta 1.8turbo automatic transmission.transmission shifts hard from 3rd to 4th gear. Needs new transmission. $4500.
Vehicle lost power at highway speed. Further application of the throttle caused the transmission to second from fourth, causing the vehicle to rapidly decelerate from 70 to 40 mph, at which point the engine resumed normal operation.this happened several times in the span of an hour, and is entirely intermittent. Three vw dealers are at a complete loss for an explanation. The ecu does not return a fault code.this problem occurs completely at random, regardless of fuel level, incline, or throttle position. The only consistency is that it has never happened at a speed over 50 mph.
The transmission started slipping and shifting hard between 2nd and 3rd. This occurrence is due to a faulty transmission control unit and transmission solenoid. If not properly taken care of this might cause a transmission failure and ultimately a transmission crash. This means a new transmission and the cost can range from 3000-7000 dollars. This has happened to many vw owners. Especially volkswagens between 2001-2003.
I was driving to work when my 2002 voklswagen jetta hit a bump in the road/pothole and the passenger airbag went off.i got out to inspect if i hit anything since i wasn't sure because of the airbag going off.i got out of the car and there wasnothing in the road besides a pothole that everyone else hit as well on the off ramp.there was not a scratch of damage or any impact at all.i just bought this car a little over 2 months ago and it was already back to the dealer for a broken power window and twice for the transmission.i am fed up with this car.there is only 25,000 miles on the car and an airbag should not go off for a pothole.i went to a different vw dealer and they said it's not a warranty issue and it would cost $800 - $1,000 to fix.this is ridiculous that i will have to pay for something like this for normal use of the car.
Dt: beginning three years ago the owner noticed that when shifting from 1st to 2nd gear, the car would jerk and jolt. After 2nd gear the shifting was fine. When shifting into reverse there was also a jerk and jolt. The first time the owner noticed it was in town on a main road. The problem is intermittent but frequent. Dealer evaluated the vehicle and they test drove it and found the condition normal. Then last thursday july 7 2005 the vehicle made a loud mechanical noise like a grinding sound when shifting from 1st to 2nd, also when shifting into reverse. Then the owner contacted a mechanic and they test drove it, and then they reported it is a seriuos problem with transmission. Then the dealer instructed owner to bring it back to dealership. It is now 2000 miles past warranty. Dealer advises that there is a broken part in the transmission that has become lodged. The transmission needs to be replaced according to dealer at a cost of $4,500. Onwer contacted vw of america and they reported since it is past warranty, there is nothing they can do to help with the repair cost. Owner sent a fax to dealer stating that he needs documentation of what is exactly wrong with the vehicle. The return fax stated that there is no way to determine what the exact problem unless the transmission is taken apart. So owner wonders what did dealership tell the volkswagen company . The vehicle is being taken toa mechanic. The dealer left a message that there is a tow truck there to pick up the vehicle but the dealership has dented the underside of the vehicle and it needs to be returned to dealership. The vehicle is now at the transmission shop.
I have always followed the recommended service schedule for my car. The owner manual doesn't mention replacing the transmission fluid for the life of the car. The car has 69500 miles. Three days ago while driving uphill i accelerated but the car did not pick up speed while the rpm went considerably higher (6000 rpm). I went to see my mechanic (a certified vw mechanic) who said that the transmission was slipping and not downgrading as it should and i should consider changing the transmission fluid as a possible remedy. He explained that a transmission fluid level could be the cause. He also said that since the transmission is "sealed" it was all he could do to try to remedy the problem. How can a "sealed" transmission that requires no maintenance be low in fluid ? he did change the transmission fluid and told me that the fluid was almost as dark as coffee, an indication that there was an issue inside the transmission. After changing the fluid the problem did not go away and gradually got worse. Three days later my transmission is extremely noisy and i can only run the car in "manual"mode in order to change the gears. I can no longer accelerate in 4th or 5th gear and just use them while cruising (at a maximum speed of 45 mph. Vw has a 60000 miles warranty on the power trainbut a quick search on google revealed that a lot of 2002 jetta owners had their transmission go bad around 70000 to 85000 miles. Vw used to have 100000 miles warranty and reduced it to 60000, just below the mileage at which the transmission seem to break down. I suspect that they know their transmissions are defective and cut down the warranty in order not to have to bear the financial burden of a defective design. Considering the number of 2002 jetta owner that have had to replace their "sealed" transmission around 70000 it seems to indicate a trend or at leasta known problem with the part. I am now left with changing the transmission at a cost of around $5000. Please investigate.
2002 volkswagen jetta. Consumer writes to express discontent regarding repairs at local dealer *tgwthe consumer stated three days after retrieving the vehicle from the dealer, for maintenance work, the vehicle broke down on the highway. The problem was determined to be the alternator. The consumerstated he was involved in a hit-and run accident in which the rear end impact caused damage to the transmission.the consumer stated even though the vehicle was repaired, he continued to experience problems with the transmission. Updated 12/08/11
2002 volkswagen jetta 1.8t transmission shifts irregular transmission problems.
The contact owns a 2002 volkswagen jetta. The contact stated that the check engine warning light illuminated. Then he noticed that the gear shifts would change without warning. The dealer was notified who informed the contact that the transmission solenoid valve needed to be replaced. The contact did not inform the manufacturer. The transmission solenoid valve was replaced by a private mechanic. The current mileage was approximately 80,722. The failure mileage was approximately 80,000. The vin was unavailable.
1) transmission slips, and causes a thud. Have taken vehicle to dealership 3 times and nothing has been done to correct this problem.2) led display disappears.have informed dealership of this problem twice and nothing has been done to correct this problem.3) brakes are mushy.have informed dealership once and nothing has been done to correct this problem.4) vehicle is sluggish when accelerating.have informed dealership once.5) engine light has come on, and there is peculiar smell. Have informed dealership once.
I own a 2002 volkswagen jetta 1.8t, since i bought the vehicle 2 years ago i used to get a minimal knock in the transmission from 2nd to 3rd gear, i asked thedealer to check it out and try to find out if this was normal. After the 1st year i noticed the knock a little harder but paid no mind to it because dealer said it was normal and vw said it was normal, until the day i brought it back to the vw dealership and told them about the problem i was having, moments later instead of just checking the transmission to its fullest they replaced a recalled brake switch and said that this was causing the knock in the transmission with a bill of almost 2,000 dollars i figured finally i get my transmission to work better because i was getting sick and tired of getting whiplashed by the knock that's how bad it is till this day. In approximate two days i get the same knock in the transmission and im like oh man i thought they fixed this problem, i spoke with a service manager who said "well bring it in again and if we missed anything we will take care of it at no extra charge". I said "ok" well a few hours passed and the dealer calls me up and tells me well we found your problem but it is a hefty price on fixing it!,i am thinking prob 1,000 bucks more! wrong!, he tells me my transmission is no good we need to replace it with a rebuilt which will cost around $3,800 dollars i'm like jesus christ! if they would've stopped up-selling me bs fixes in my car i would've had the money to fix it! but since this day i haven't got any resolution for my car im stuck with it until the transmission blows on it! please follow link to read other peoples issues that are similar to mine at http://www.lemonlawclaims.com/volkswagen%20 touareg 20% transmission 20% problems.htm (that's the same problem im having with my car why isn't vw doing any recalls on this????)counting due to owning what i believe to be a lemon!, vw needs to recall faulty transmissions.
At 70000 miles, jetta gls sedan with automatic transmission stopped being able to shift into reverse and started revving hard between 1st and 2nd. Dealership claims no knowledge of the problem, though these forums are full of reports of similar problems. After a series of expensive tests (400$ total) dealership recommends a new transmission to the tune of 5000$, which is approximately 70% of the car's blue book value. Despite the numerous complaints vw refuses to acknowledge the issue or compensate those who have experienced it.
I have spent over 9000.00 since 2004 on repairs on my vw jetta.i complained to the authorized repair shop that my car had to warm up when it was 90 degrees outside for it run without slowing down and almost stopping.i took my car in had bushings replaced and they said my temperature sensor needed replacing. When i got the car back i was having the same problem.i took the car back now they are saying that i need a valve body replaced to the tune of $1600.00.even then there isno guarantee the problem will be fixed.the other option is to get a new transmission replaced for $3500.00.i honestly think all of these cars are lemons and i would never buy another volkswagen product in my life.
I bought the car 3 days later the problem(s) started.and they have been going ever since.shifting hard, display lights, would not start, wondows would not roll down, or iff they did, they made a loud thud.
In april 2006 we purchased a 2002 vw jetta from a private party. The car had 65,000 miles. She was the original owner of the car and had taken meticulous care of the car. We have all the service records dating back to it's original purchase. It had been in for all scheduled tuneups. Vw offers a 60,000 mile or 5 year warranty on the drive train. In november 2006 the radiator warning appeared on the dash. We took it in to the dealership and they claimed the radiator and transmission were mixing and caused significant damage to he transmission. Estimated cost of replacing the transmission $5,890. The dealership mechanic never stated what caused the mixing fluids and would not speculate. We took the car to our local mechanic. He was able to isolated the problem within 20 minutes. The transmission cooler is leaking allowing the two fluids to co-mingle. As a result of the mixing fluids, the belts, hoses, radiator, and transmission are all severely damaged. According to the mechanic the transmission cooler is sealed within the transmission housing and is never meant to be changed. It's position is protected from any road debris and no quality of how the car was driven would effect the performance of this part. It's his opinion that the part had a manufactured defect. Since the car was originally diagnosed in november it has not been driven. We are currently awaiting an appeal to the vw america.
Upon starting vehicleautomatic transmission shift indicatorand brake light illuminated on the console. When this occurred driver was unable to remove the gear shifter from park.
2002 jetta gls automatic cars. The side button you push on the shift handle gets stuck in and doesn't pop out. This causes me tonot be able to remove the key or can accidentally shift into another gear if it doesn't pop out.
While parked withignition offvehicle rolled backwards, resulting in a collision. Please provide further information.
The asl (automatic shift lock) on my 2002 volkswagen jetta malfunctions, keeping my car locked in park or neutral.this has happened before, i was told it was fixed, and it has happened again.i missed work and blocked traffic the first time, and i'll have to miss work again and i'm parked in a temporary parking zone this time.so far nothing has been done to correct the failure.
Clutch kept slipping, dealer replaced clutch assembly.
Early clutch failure.we just replaced the clutch on2002 jetta at 51,000 miles. She owned other manual transmission cars and did not replace the clutch this early with one exception,a volkswagen,fox.was thisa pattern,maybe .
2002 vw jetta 1.8t - i sure you have heard of the clutch problems my clutch has gone out now at only 27,000 miles.visit myvwlemon.com and you will see hundreds of stories of the same problem, also on vwvortex.com even car and drive wrote about it.the clutch needs to be recalled i am willing to get even more names of people with the same problem and can have hundrends of complaints within days if needed.
My vehicle was repurchased by vwoa (volkswagen of america) from the first owner for a recall problem.when i purchased this vehicle it came with an all inclusive 12 month/12,000 mile warranty and then the rest of the 4 year/50,000 mile warranty.at 11,700 miles the clutch starting sticking and wouldn't shift, the car also would go to high rpms when accelerating, even if only a little.the next day, i got out to get gas and i smelled burning.i looked under the hood and i could tell something was burnt.i called vw first thing monday morning and had it towed to them.they told me that the car "may be" under warranty.i have a document that clearly states that it is. They contacted their service rep, fred hingle, and was told that if it was not "wear and tear" that it would be covered.well vw tore the car apart, and affirmed that it must be wear and tear, do to the burnt clutch and flywheel.after this i did some research and found that many people at myvwlemon.com have had problems with the clutch going out at 9,000 to 26,000 miles, including car and driver guide, who test drove the jetta and had the clutch go out at 26,000 miles, and these are professional drivers!they told me the repairs would total 1551.00 dollars almost 10% of what i paid for the car.mr. Hingle the corporate rep refuses to speak with me.i believe the clutch used in this model and year is indeed defective and vwoa refuses to disclose it.
Whilst driving i experienced a problem changing gears - stiffness getting car into low gears. Car was towed into local vw dealer.i was informed that the clutch was worn out. The car is 2 1/2 years old with 16,000 miles on the clock.vw (dealer and vw of america customer care) claim that this is due to "wear and tear" and the result of the driver not knowing how to drive stick shift !i've driven manual transmissions for the last 17 years (every car i have owned was manual transmission)from the research i've done this seems to be a common issue with the 1.8t jetta.
While shifting gears clutch goes out without warning.clutch system has been repaired 3 times. Dealer still cannot identify cause.
Occasionally when the clutch pedal is depressed, it does not fully return to it normal position. This often occurs when sitting at a long red light. When the light turns green and i attempt to release the clutch it remains depressed, resulting in engine stall. This posses a danger because stalls when attempting to accelerate can lead to accidents, by preventing the driver from accelerating to avoid collision. I have taken the my auto in for diagnosis and repair on 4 occasions. The first time the clutch master cylinder was replaced, the second time the clutch master cylinder was re-bled, and the 3rd & 4th times i was told that the clutch was performing within vw specifications because they could not reproduce the problem.
Clutch. It was becoming increasingly dificult to shift into 1st and reverse so i took my car to a dealership who said they could not find a problem. A few days later it was nearly impossible to shift into 1st and i took it back to the dealership, they then told me they thought it was a problem with 1st gear. After taking the tranmission apart and fixing 1st gear they test drove it they said the problem was again not fixed and that my transmission was now in essence eating itself up. I then had my entire transmission replaced because each tooth in the gears and rods were bent or damaged in some way. In the end, they said my transmission must have been defective. To my knowledge there have been no changes in the transmissions and my replacment is the same as all the other jettas.
I have a 2002 volkswagen jetta 1.8l turbo.my first clutchstarted slipping at 17k miles,finally replaced at20k.i fought with vw and they actually paid for itbecause i had brought it in on 3 different occasionsand no one could find or admit to a problem.nowagain at 39k it has started slipping and is now at41k.i am due to change it any time.i am once againcalling vw trying to arrange them to take care of thecost.i am hoping they will pay for it as the havequoted me $2200 to fix.i have been searching on the internet & found hundreds of people with the same problem.and replacing the clutch isn't a permanent fix and most people have had to pay for it.they have been blaming the drivers for poor driving skills.meanwhile they are putting many people in danger because any kind of accident could occur when your clutch decides to pop/ fail.especially on the freeway.incredibly dangerous.anyways, most people say that oil in the flywheel is leaking out saturating the clutch disk causing it to slip & even break up. Therefore very early breakdown and sometimes immediate/ unexpected clutch failure.
Consumer stateswhen parked on an incline and the key in the ignition, andthe vehicle idling,the vehicle will slip out of park and start to roll back. Contacted dealer.
Consumer noticed failure in the trip tonic manual and automatic transmission. Dealer has been notified. Please provide further information. Ts
4th clutch repair. Dealer blames bad driving habits when clearly a defective design. Many others with same problem.
My car started to clunk and jerk when i was turning corners. It started just clunking once and got worse and worse within the same day. It would jerk going down the highway. I was on my way to the dealership when it just quit. I couldn't accelerate or put it into gear. I got it off the road and had to push it into a parking lot until i could have it towed. It was towed to the dealership who later said my clutch and flywheel needed to be replaced. My car has less than 50,000 miles.they quoted me $1640.00. That's ridiculous for that to go out so early. They told me it wouldn't be covered under the warranty because it was normal wear and tear. I have driven manuals for years and have never had a problem. They said i was either "riding the clutch" or "driving hard". I started looking around and all the mechanics i talked to were very surprised itwas out already and that is wasn't covered under warranty. I looked up this problem and found a ton of others who have had the same problem and told the same thing.our clutches should not be going out this early.
While driving the engine began to make a loud noise.the consumer took the vehicle to the dealer who found that the motor mounts were broken and caused the engine to fall to the ground.the dealer replaced the engine, engine block, timing belt and the lower shield.also at 59,000 the manual transmission had to be replaced because the consumer could not shift into reverse.
The clutch pedal on my 2002 volkswagen jetta froze in the depressed position rendering the car unable to start/shift properly.this event occurred while driving on suburban roads and thankfully ended without injury.myself and the previous owner of the car are experienced drivers of standard transmissions and even at 80000 miles the clutch should still have had many more miles to go.the total cost of repair will be between 1500 and 2000 dollars.i have researched this problem and i have found that i am not the only person who has experienced this problem on 00-04 vw jetta models.it is a very serious and costly problem that needs to be investigated.
Purchased used 2002 vw jetta 1.8 turbo (5 speed) with 34,000 miles still under warranty.taken to dealership for blown fuses (cigarette lighter), trunk latch, center console, and transmission repairs.fuse problem was ongoing.within a few months, a local mechanicinstalled a small boost gauge on the dash, which was wired into a 10 amp fuse.within five days, the car was being backed out of the driveway when smoke began pouring from all the dash vents.the wire harness, fuse block, and controller components located behind the dash were destroyed by fire.vw of america prepared to send investigators to nm, but when they discovered gauge wiring may have contributed, they did not investigate. Have read of other electrical fires behind instrument panel, dash, since this time.our son was driving the car at the time of the fire, but was able to get out.
I purchased a 2002 volkswagen jetta 1.8t with a 5-speed manual transmission from a private seller on 07/18/2009 at 12:00pm.12 hours later, at 12:00am on 07/19/2009 i am on my way home when i realized my jetta was not delivering power to the wheels.the engine was producing power, but something was wrong with the transmission. I smelled something burning (transmission fluid, most likely) and parked it immediately.when i got home, i searched online for what it could be and it turns out i am not the only one this has happened to.there are countess others who have posted this same problem on various message boards and forums all over the internet.i am assuming that the repair shop is going to tell me that the transmission is shot and that i will need to replace it.how can my previous car, a junker hyundai accent with 101,000 miles at time of purchase last 36,000 more miles with a 5-speed manual, and a jetta can't even last one day?i am infuriated because i just bought this car and have to make payments on it as well as repair the thing.this should be covered by vw as a recall.
I pulled the seat belt out to put it on and i heard a noise and the belt went completely slack. There is no tension on the belt.
Seat belt made noise when putting on and suddenly had no tension.since seat belt will no longer retract.
This isn't necessarily a complaint, i just wanted it to be noted in case other jetta drivers are having the same problem.my driver's side seatbelt retractor gave out on my volkswagon 2002 jetta last night.big safety concern, vw says they will have to order a part for me, meanwhile my seatbelt is broken!i am hoping vw covers the cost of this since it is a huge safety concern.
Traveling at 70mph under normal driving conditions on interstate the roof and seat airbags and seatbelt lockdown on the driver's side spontaneously deployed causing temporary loss of control of vehicle and neck strain.repairs to fix airbags cost over $4,000.volkswagon investigated and were no help.gave no reason for spontaneous airbag deployment.very unsafe experience!
My son was in his high back booster seat when this happened. He was in the rear drivers side sitting with his seat belt on. We came home after groceries and i asked him to get inside the house while i was unloading the car. He heard him crying, so i went to him to find out that he was locked in his seat belt and the seat belt was locked. Luckily the seat belt was near his waist not neck. I called my husband and trying to unlock the seat belt and tried to get him out. Could not do anything, lifted him a bit and removed his carseat, thinking it would loosen up, even that retracted back. After 1 hour of struggle, we finally had to cut the seat belt with a scissors. His waist was twisted in the belts and he had bruises on his waist. So sad that this locking technology works so badly. This has caused so much paid to all of us seeing him cry and got stuck.
2002 jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall**ccthe vw service center and customer care informed the consumerthe vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch.the instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working.the consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon.the consumer stated would like dealership to review the over charges or buying the vehicle back.
I inadvertently hit a pot hole. The pot hole was probably a little deeper than most. The driver's side-curtain airbag, the seat side airbag and the seatbelt tensioner were deployed. There was no damage to the car. There was no immediate danger to me. I did not lose control of the car even with the startling deployment of the safety systems. I was told by the guy in one of the body shops that i went to to get estimates that vws and bmws are known for their "touchy" airbag systems. I do not think that it is reasonable to have a $2700 repair bill, the inconvenience of all of the legwork to get my car fixed or the temporary non-functioning of my car's safety system just from hitting a pot hole! i am working on a claim and have not yet had the car repaired. Parts listed as being necessary to replace are: side curtain airbag, seat side airbag, seat belt/tensioner assembly, seat cover, a-pillar trim, headliner, sail panel trim, airbag sensor and airbag control module. Also, the car will need to be plugged into a computer analyzer in order that the airbag codes be reset.
The contact owns a 2002 volkswagen jetta. The contact stated that while driving 25 mph, the heated seat warmer burned through the seat and the pants of the contact. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 125,000.
Turned the drivers side heated seat warmer on to 2. Range being 0-5. I smelled smoke and turned it off after only 10-15min of being on. I noticed when i got out of the car, that i had a huge quarter size hole in my seat and my down coat was burned through in 2 large spots. This is unsafe. It could have been a huge fire if i had not turned off the warmer as soon as i smelled something burning.
While driving with seat heater on seat burned thru foam and seat cover also burned pants legand wife's finger trying to put out the embers.
Front left (driver's side) seat material split on the seam holding the front material to the side material.directly under the split is a metal bracket that is not padded.this bracket likely caused the seam to separate.volkswagen of america (voa) had me bring the vehicle in to one onto volkswagen for inspection. Repair or replacement was denied by the service manager (carl schidzick) denied the claim because i was beyond the 12,000 mile warranty.the voa regional service manager whose name was refused to me backed up the dealer and refused repair/replacement. Voa would not provide a copy of their report, would not provide contact information for the regional service manager and would not allow any appeal.they said they have received no complaints regarding seat material failure on jettas. If the separation had occurred before 12,000 miles they said they would have repaired or replaced the item.my new car seat cover blocks deployment of the side airbag. *la
While driving home from work, i heard a very large "crack" sound and felt my seat shudder. The sound and impact made me think that something had struck the car under my seat. However, when i returned home, i discovered that a spring attached to my seat had dislodge. Further inspection revealed that one of the places where the spring connected had broken off - apparently metal fatigue. This struck me odd because while cleaning my car earlier in the summer, i had noticed that a spring was loose under the passenger side front seat and also found the nub of where it attached. I have kept both pieces and the springs. I think there is a structural defect with the part. I am not a very heavy person - 180 lbs - so i doubt i put that much stress on the seat. I think this is a potentially dangerous issue and that is why i am reporting it. When the system failed i swerved while driving on the highway as the sound was incredibly unnerving. I also now wonder about the seats structural integrity if it were involved in a collision.
Passenger leather seat caught fire while heated seat was on. Burned a hole in the seat and electrical smoke was pluming out of the hole. This has only occurred once because it has not been used since. The failure has not been corrected.
Seat's material is deteriorating, and ifusing a seat cover it will be coveringside air bags.
While driving with the seat heater on in 2002 vw jetta the seat heater overheated and burned through the leather seat and burned the driver. Smoke was present in the vehicle.
Both front seat heaters on any setting arc and have burned multiple holes on the outer lower seat upholstery.
I was riding down the road coming from work when i noticed a burning smell. I didn't see any smoke,so i thought it might be coming from outside. After a while, the smell got stronger. That's when i looked over and noticed flames coming from the passenger seat. I pulled over immediately andsmothered it. It turned out that the heated seat on the passenger side had been on from where my mother was riding the night before. This is not the first issue that i've had with my 2002 volkswagen jetta,but it's the first that made me feelthat it was unsafe to drive. I have a four year old son and i am now in fear that something could possibly happen again. I've done some research and apparently this is a common occurrence in this model. I've reported the incident to vwoa, but have not heard back from them. Fortunately no one was injured. But someone else might not be so lucky. I hope this issue can be resolved. Thank you.
The contact owns a 2002 volkswagen jetta. While driving 60 mph, smoke started to emit from the front passenger seat. The front passenger was not injured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 217,000.
The contact owns a 2002 volkswagen jetta.the contact stated that the heated seats began to spark and burned a whole in the seat.the seats were repaired under a previous manufacturer's recall, but the failure recurred.the dealer and the manufacturer were notified of the failure, but the contact was denied any assistance with repairs to the vehicle.the vehicle was not repaired.the failure mileage was 110,000 and the current mileage was 145,000.
The contact owns a 2002 volkswagen jetta. The contact stated that the driver's side heated seat overheated and burned through the seat, causing burns to the contact's legs. The contact stated that the failure had been experienced before, but was never so sever that it caused injuries. The vehicle was not taken to the dealer. The vin was not available. The failure and the current mileages were 70,000.
While driving home at night, my son and i smelled smoke.we exited the vehicle, checked under the hood, but found nothing.we continued home and parked in the garage.still smelling smoke, we re-inspected the vehicle, but were unable to determine an origin or any visible evidence.both seat heaters were on during the drive home, but the seats showed no visual signs of damage after parking.next morning we opened the vehicle to discover the cabin was filled with smoke with an approximate 1?hole burned up thru the passenger seat on the lower right bolster.apparently the seat heater initiated a thermal event which erupted in a seat fire after we turned off the ignition and parked the car in the garage.fortunately, the fire did not engulf the vehicle or it could have caught our home on fire, resulting in possible injury or death to my family.i believe we dodged a bullet because the seat fire did not sustain itself and engulf the vehicle.vw has agreed to repair the burned seat at their expense and make a mitigation repair.however, vw has declined my request to cover any similar mitigation repair to the other seat.in october 2004, the nhtsa odi concluded that ?driver-side seat heater may fail or malfunction due to normal vehicle use? but ?such failures do not pose a significant risk of injury or fire.?the odi stated the investigation did not conclude that a safety-related defect does not exist and the agency will take further action if warranted by the circumstances. (ea04010) evidence and reports indicate that seat heater caused thermal events in both driver and passenger seats in the vw jetta have been an issue for nearly 10 years now. Near misses continue to occur.i believe that a seat fire is a significant safety concern. I would encourage the nhtsa to re-examine the circumstances to determine if further action is warranted.
While driving our jetta at approximately 30 mph the drivers side curtain airbag and side seat airbag spontaneously deployed. There was no impact. There was no pothole. It was the only car on the road. Going straight.
I turned on my seat warmer on the driver side and after a while a burnt smell was notice.i could not find the origin untili went to a store and tried to paid.i took my wallet out and it was stuck to my pants. The wallet had the mysterious smell.i went back to the car and the seat had a big burnt hole on the leather seat.if i had not had my coat and wallet on the left side i could have been electrocuted or caught fire.
Driver seat heater malfunctioned, burning the seat cushion, my clothing and skin, causing minor injury.
The heater seat caught on fire.
2002 vw jetta tdi with leather heated seats. Got so hot in left hip corner that i almost was burned through my clothes. Burning smell also noted. Immediately shut seat heater to off.
I turned my heated seat on and 5-7 minutes into the drive i noticed a burning smell and realized my seat was realy hot.i turned the heated seat off and burning stopped.upon visual inspection i noticed a hole burnt into seat and a singed dime sized mark on my coat. I have been without my car now for 24 days and i am still waiting for the part to get in the country.
My electronically heater driver seat of my 2002 vw jetta overheated and burned my seat cushion.
2002 vw jetta tdi with heated cloth seats. Driver side seat heater overheats in a small spot, causing burning (brown coloration) of the seat and the start of a burnt leg on the wife (just what i need...one more thing to hear about...). Passenger seat works fine. Driver seat heater no longer used as problem is repeatable.
Within 30 seconds of starting vehicle and turning on the seat warmer consumer smelled smoke, and felt a burning sensation on the legs.driver's side seat heat coil burned out through the seats upholstery. Consumer turned seat warmer off before burn injuries were sustained.*nlm
The seat material on the driver's seat, burned through, melting the seats material and creating a 1-inch xinch wide hole.the hole left exposed the electrical wires under the material that caused the driver to feel a sudden electrical shock. Furthermore, the electrical shock combined with the hot melting material felt through the jeans, caused the driver to suddenly and unsafely veers off the road. The hot melted material also caused some minor burning on the hand (finger) of the driver.the vw built in seat-heater was on position 4.
The consumer smelled smoke while traveling with the driver's side seat heater on.the consumer opened the driver's side window and the driver's seat caught on fire and burned the consumer. *scc
Pulling out of the drive at work. I smelt something, like burning. I put car in park. Felt burning sensation on upper left thigh/ butt. Looked down and there was a growing hole with small flame. I turned off my car, noticed my jeans were burnt, jumped out, and the small flame was still visible in the hole. Once i figured out it was the seat heater i turned off the switch wich was only set at 2 out of 5 levels. Only then, when both my car and seat heater switch off did it die out. Took directly to dealership where they said they fixed it and used "updated part" but would not explain to me what this meant or what they did. They would not give me information or claim that this would not happen again.
I have a 2002 jetta 1.8t.i started driving my car and turned on my seat warmer to 3 and within 30 seconds saw a stream of smoke coming from my seat.i quickly turned off the seat warmer and stopped the car and go out.a hole was burned throught my seat and my jeans that i was wearing were burned as well.i turned it back on for a second and saw a small flame ignited.
A fire started under the driver side of the vehicle while driving at 40 mph.vehicle was taken to the dealer.
Driver seat caught on fire.
Heated seats malfunction.this is the second time the seats malfunctioned causing melting of fabric and smoke, destroying seats.luckily no one was seriously hurt.vw replaced seats just 10 months ago for the same problem.
Dt:driver's side seat warmer burned through leather and to consumer'sjeans.and felt aburn markwhich was about a quarter of an inch wide in a circle shape.
While driving 60 mph driver's seat caught on fire from the seat heater core. No injuries reported.
My heated seats caught fire and burnt my ass.
1 & 2.my 2002 vw jetta's driver side heated seat started on fire.i noticed the fire when i felt a burning sensation as my pants were catching fire.i immediately turned the seat off & pulled over.the seat had a dime to quarter size burn hole in it and if i turned the heated seat back on i could see the wire arcing.3.the volkswagen dealer replaced the seat 5 days later.
Since buying my jetta new in 2002. I have had nothing but problems.twice the ignition coils failed, and i had to have the car towed.they wouldn't replace all the defective coils the first time. So, now that i know my car is unreliable, i won't be using it for long trips, which was my main reason for buying the car.then last night on my way down the road, the heated seat caught on fire and burned a whole in my seat, not to mention what it did to me as i was driving.this car just seems totally unsafe.first there is no power when the ignition coils fail, then the driver seat catches on fire as i am driving down the road. Of course the dealer can't get me in until later this week.
I used the heated seat feature on my 2002 vw jetta.12-11-04, i noticed a burn hole on the left side of the seat.i placed my finger over it and burnt my finger.i also have a good jacket that has a burn mark on it.i will be contacting my vw dealership on 12-13-04 to let them know of this problem and have them replace my seat and coat!i think the fact that the nhtsa is waiting for a fatality or two before making this a recall is just ridiculous.
2002 vw jetta with leather seats - seat heater burned daughter's leg and made burn mark on the seat, smoke, but no fire.is this a recall?
Seat heater malfunctioned, burned through the leather seat and burned me while i was driving.i safely pulled the car to the side of the road.the replacement components also malfunctioned, burning the leather seat and once again, burned me.also, the sunroof has plastic guides that keep breaking, i have had these plastic components replaced three times since i purchased my car in 2002, and i don't use my sunroof that often, probably less than 30 times/year.
On the morning of 12/15/04, before going to work, i started my 2002 volkswagen jetta to warm up. I also turned on the seat warmer to its highest setting (5). About 5 minutes later i got in the car to go to work. I was about 1.5 miles from my house when i smelled something burning. Then i felt a sharp pain in my left leg. When i put my hand in between my leg and the car seat, i got a tar-like substance on my hand. I then realized that the seat warmer malfunctioned and was melting my seat! it melted synthentic onto my wool coat and pants, as well as my skin. I was able to get it off without having to go to the er. I contacted a service manager at metro vw in irving tx. He said he could help me fix the seat, but to call customer service regarding the other damages. He added that c.s. Would act like this was the first time it happened, but he knew it was a regular problem. C.s. Did offer to have my seat fixed as well as replace my coat, but when i mentioned a recall so this wouldn't happen to others, they said it was not financially feasible, and the government was not mandating a recall, so they were not going to do anything about it.
The heater element in the driver's seat of my 2002 vw jetta vr6 burned through the leather and left a quarter size burn hole in the seat of my car and the seat of my pants. Fortunately my wallet formed a barrier between me and the heat source. The car was taken to a vw dealer inmassachusetts and i am currently waiting for a new seat cushion and heater element. If anyone should ask what really "burns me up",i tell them the seat of my vw jetta.
Volkswagen jetta gls 2002the heated seat on the driver's side started to smoke due to faulty wiring.*la
On my 2002 volkswagen jetta tdi, the driver side seat heater has burned a hole through the seat padding, seat cover and the jacket i was wearing. I have seen reports of similar issues with the jettas on various website forums.
While driving with the seat heater on in 2002 vw jetta the seat heater overheated and burned through the leather seat and burned the driver. Smoke was present in the vehicle.
Within two blocks of leaving my home and turning on my car seat warmer to a level 2 (of 5) my car seat was on fire and burned my rear.i had to jump out of my car in the middle of an intersection to figure out what was going on.this happened over a weekend and i have not received any communication back from vw.
The driver's side seat heater overheated and burnt a hole through driver's pants, but didn't burn the driver's leg.
Driver's seat heater was overheating and burning through the seat cover. Dealer was contacted.
Heated seat over heated and started to burn a hole through the seat. Only was prevented from burning leg due to the fact i had shorts on and layered windpants over the shorts - i.e. 3 layers of clothes.
While exiting the vehicle noticed that the driver's seat was burned. Also, driver's coat was burned. Vehicle was taken to the dealer for inspection.the cause has not been determined. ......
2002 volkswagen jetta - front seat heaters much much too hot ...within 2 minutes of turning them on i could feel a dime size burn on my skin.
The front passenger side seat heater burned a hole in the seat. . the driver's side heated seat caught on fire while driving.
Vehicle was equipped with an asr light and when driving on a smooth road the asr light will come on ,and the vehicle willdown shift. Tookvehicle to the dealer, and was told that after examining the vehicle there was nothing they could do. They were completely baffled, cleared out the codes, and replaced the brake light modules, but were unable to solve the transmission problem. Also, heated seats overheated. Consumer wa s furious.
Approximately 2 minutes after turning on driver's side seat heater, noticed burning smell, followed shortly thereafter by heat sensation on my left thigh.immediately turned heater off, pulled car off road, and got out.found dime sized burn pattern in leather seat.searched nhtsa website the next day and found that this is a common problem on 2002 jettas. Called dealer to schedule a repair appointment.
While driving, noticed the seat heater was unusually hot and felt burning on my leg.i turned the seat heater off, and when i exited the vehicle, noticed two quarter-sized burn holes in the seat and a burn hole in my wool coat.vw dealer will be replacing the seat, and i have been told that they will compensate me for my coat.
I have a 2002 volkswagen jetta tdi.my boy friend was in the driver's seat for a maximum of 5 minutes when the seat heater burnt a hole through the seat, his jeans, and left a smoking black ring in his leather wallet.there were no events leading up to this failure, it just happened.so, now i have an expensive car seat, jeans, and a wallet that are ruined.the seat will cost more than six hundred dollars to fix and the jeans and wallet another couple hundred dollars to replace.nothing has been done to correct the problem.i have contacted two dealers, one where i purchased the car and another where i currently reside, and both are saying that it will not be fixed because my car is 2,000 miles over its warranty.i have spoken to volkswagen's customer care center and they have offered reimbursement for the jeans and wallet, but nothing for the seat.i feel that this is not a normal "wear and tear" problem and should be fully covered by the manufacturer.
Heated seat malfunction oned a 2002.5 vw jetta.heating element burned a hole through the fabric on the seat. Also. Burning the pants that i was wearing.nothing has been done to fix the problem i was told that the parts are on backorder.this also happened march 15, 2003.
The drivers side heated seat on my 2002 jetta 1.8t started smoldering and burnt a hole through the farbic and burned my leg.
The consumer smelled a burning chemical scent in the vehicle. The consumer then felt a burning sensation in her hand and the a sharp pain. The consumer then discovered a hole in the seats from the seat warmer. The consumer stated this is third electrical failure she has had with the vehicle.
The front drivers seat of my 2002 vw jetta sedan got extremely hot while i was sitting on it causing the leather seat to start to burn and my buttocks to burn slightly as well.
While driving i smelled something burning.as i pulled over i felt i was being burned on my upper left leg (rear end).i got out and checked and my seat heating unit had burned through the seat, through my pants and coat and burned my skin.
Dt*: the contact stated while driving 35 mph under normal road conditions, the seat heater burned a couple of holes on the seat.the vehicle was not taken to the service dealer.the vehicle was taken to the service dealer on 11/29/06. Updated 12/15/06
The contact owns a 2002 volkwagen jetta. While operating the vehicle with the front seat warmers activated, the front passenger was burned when the seat warmer malfunctioned. Medical attention was not needed. The failure burned a hole through the front passenger seat. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 160,000.
Our 2002 volkswagen jetta tdi had sparks coming from the drivers side seat heater that burned two holes in the seat.
My husband was driving to work one morning in our 2002 vw jetta, with the seat warmers on.when suddenly he felt a burning sensation on his bottom. Turned off the seat warmer only to find out there was a burn hole in the seat from the seat warmers.since then we have refused to turn it back on again.
Drivers side seat warmer caught on fire while driver and drivers coat was burned.
Consumer installed a driver's side seat warmer. It began to smolder and burn a whole in the driver's side seat.
While driving our 2002 volkwagen jetta, my wife set the seat warmer to "5" (the highest level). She said that she "smelled something funny," and then received a minor burn on her left leg.corrective action was to turn the seat heater to "0" (off). No parts have been replaced pending a response for service from volkswagen of america, inc.
The seat heater in the driver's side of my 2002 jetta burnt through the seat and my pants.i was still in the parking lot, so no other damage occurred.this could have been very dangerous if my wife or i was driving, or if the seat heater was on while the car warmed up without us in it.i'm pursuing my options with volkwagen at the moment...this is the last straw, never buy a vw, especially a jetta.it has given us problems from the moment we bought it new.
1.while driving home from work late on march 2, 2005, i turned my drivers side seat heater on. I smelled something burning. The seat heater burned a hole completely through my seat, burning a ciggerette-burn size hole through my pants and scalding my buttock.2.i was driving about 55 mph at the time, and am lucky that the fire in my seatdid not cause me to crash, and injure myself or someone else.3.i have waited to get it repaired by vw in case the investigators / lawyers need to see the damage.
Vehicle's seat heater caught on fire.*mrconsumer smelled burning and rolled down the window about three inches due to the recent forest fires.she then felt a burning sensation, looked down and saw a 6-8" flame coming up her left side.she was burned as well as her clothing and seat. Consumer pulled over to the side of the road. Pictures were sent to nhtsa via email.*ph
My wife and i own a 2002 jetta gls 1.8t with heated seats.while driving i felt my leg getting extremely hot and i smelled something burning.i pulled over and found a hole in my pants and a hole in my driver's seat.the seat was still smoking when i pulled over.my wife turned off the heated seats and the seat stopped smoking.i contacted two volkswagen dealerships and they stated they were aware of something like this happening tovolkswagens before. This resulted in damage to the car, my pants, a minor burn to my leg, and caused me to question the safety of this vehicle.
Heater in the driver's seat burned through the seat and driver's coat while driving.
My car, a 2002 volkswagen jetta was parked and running and the driver seat caught on fire for no apparent reason due to most likely the heating element in the seat. I am filing this complaint because if i was in the car i may have been injured or killed due to the defect. I just want someone to know so that other people are safe in the future.
The seat warmer of my 2002 volkswagon jetta malfunctioned and started a fire within the seat.there was smoke and a flame inside the seat.it burned the pants i was wearing. And burned my leg slightly.***when i called the service center to schedule an appointment to fix this problem, they said "yeah, that's been happening, we're calling the cars 'hot pants'"they also told me that the seats are on back order, and that they have had a car there for over a week that had the same problem.
2002 volkswagen jetta gls - drivers side heated seat began to burn and smolder.volkswagen stated there is an 'open campaign' on this issue and the dealership should correct.
Upon turning on the seat heater, the driver's side seat caught fire, burning through the seat cloth, foam, and driver's clothing.
I have heated seats in my 2002 jetta.my wife was driving last week and noticed a pain in her left leg.she realized that it was a burning sensation.she quickly turned off the seat heater and pulled over and got out of the car.the seat had melted and the cover was melting and beginning to burn.fortunately she turned off the heater right away and got off the seat.i read other complaints of fire and burn injuries.now i have a deformed seat cushion (due to melting) and a hole in the cover.i am in the process of contacting vw to see if they will replace this seat and heater.i just exceeded the mileage on my warranty.
The heated seat on the drivers side of my 2002 vw jetta began to smolder at the "3" setting while i was warming the car up.it eventually burnt a hole in the left seat bolster approximately" by " in size.usually i turn the seat heater on while i am defrosting the windshield in the driveway.without someone in the car it could have caught on fire and either destroyed the car or caused major damage to the interior.
My seat warmers burnt me and the leather in my car leaving a clearly visible burn mark in the leather.
My wife was driving in the middle lane of the freeway in our 2002 jetta wagon. She suddenly felt her left leg becoming hot and thought there was something hot in her pocket. She reached down to find that the seat was on fire. Due to the shock of her hand and leg being burned she swerved across two lanes of traffic to the shoulder. She jumped out of the car and saw flames coming out of the seat bottom. There was a water bottle nearby in the car which she threw on the seat and doused the flames. At this point she called me frantic over the situation because the seat was still smoking. I told her to turn the seat heater off which stopped the smoke. The only reason i knew about the seat fire problem was because of websites like "www.vwvortex.com" and "www.passatworld.com/forums". On those two websites you can find numerous accounts of vw seat fires due to heated seats. I have never received anything from the nhtsa or volkswagen of america regarding this problem. My wife now has a burn on her hand and leg due to this issue, not to mention the fact that this seat fire could have caused a severe car accident due to distraction.
The driver's seat in my 2002 vw jetta gls 1.8t began smoldering this morning. I started my car to warm it up and began to clean the snow from the windshield.when i entered the car i noticed a strong "burning" smell.i quickly got out of the car and noticed the driver's seat was smoking. I was able to stop the burning by turning off the heated seat and putting snow on the area.i was sure it was the heated seat which caused the seat to burn because a portion of the heating element is exposed and it was sparking.i now have a hole the size of a penny on the seat.
I was driving and noticed my hip had an itch.i itched it and it sort of went away.the next day the same thing happened, but i touched the seat in my car, and that it was really, really hot.i stopped and looked, and the leather was a bit defromed, and i noticed a burning smell.the heating elements in my 2002 vw jetta tdi were overheating, and could have caught me or the car on fire.i am gong to the dealer to have it looked at in 2 days.
While driving under 55 mph consumer noticed that the driver's seat was becoming too hot.consumer parked the vehicle anddiscovered that the heating unitburned a hole in the leather seat andin consumer's pants.the vehicle was taken to the dealer, who informed the consumer that a new seat heater was needed.while driving consumer noticed that the driver's seat was becoming too hot.consumer parked vehicle and discovered that the heating unit had burned a hole in the leather seat and in the consumer's pants.vehicle was taken to the dealer where consumer was informed that the seat heater needed to be replaced.*mr
Driver seat burned by malfunction of the seat heating system on my vw jetta 2002.
Vehicle was equipped with heated seats whichmalfunctioned. The heat coils burned straight through the driver's seat, causing second degree burns to the driver.
I turned on my drivers side seat warmer.after about 2 minutes, there was a noticable smoke in the car and extreme heat coming from the left side of the drivers seat.i immediately turned off the seat warmer.after pulling in the garage, there was a small burn on my pants and a 1/4" hole burned through the fabric on the seat.volkswagon states that the heater element shorted out, has not done anything to resolve the issue.
I was driving home in my 2002 volkswagen jetta and i smelled something burning.then i felt a burning sensation on my thigh.i stopped the car and looked at my seat to find out that my heated seats had caught on fire from the inside out.i poured water in the burning hole and it sizzled out.it burnt a hole in my seat, my skirt and left a red mark in my leg.fortunately, i pulled over and put the fire out before any serious damages were incurred. I called the volkswagen dealership and told him about the incident.the person i spoke to acted as if it was no big deal. He told me to bring my car in and if it was under warranty, the warmer and seats would be replaced at my 2 day inconvenience.to date, i haven't taken it in because i am determining what/if any legal action, i should take.
Driver's seatheater wiring caught on fire, burning the fabric. Vehicle will be taken to dealerfor repairs.
Consumer stated while traveling and without any indicationnoticed smoke coming from under driver's seat, causing consumer's jacket to catch on fire. Consumer pulled vehicle over, and noticed a burnt hole in seat.
The consumer turned on the seat heater and it burned a hole in the consumer's pants with proper temperature adjustment.*sc
Volkswagen 2002 jetta faulty seat warmers. On the morning of oct 11, 2004 i turned the seat warmer on to setting number 2.roughly 1-2 minutes later while driving down the road it began to smell like something was burning.i felt a burning on my leg and began to see smoke. I immediately pulled over and got out of the car.there was a dime size hole in the seat where the seat had burned through. There was also a burn on my pants from where the seat had melted to my pants.there was also a red mark on my skin. I have contacted the company and they have agreed to see the car and possibly replace theparts. My biggest concern was that could have causedlarge fire or a serious burn to myself.
Driver's side seat warmermalfunctioned.the driver began to see and smell smoke, pulled over, got out, and noticed a quarter size hole in the driver's side seat that was smoking, andlittle sparks came out. Vehicle was repaired under warranty.*la
Seat heater on 2002 jetta 1.8t overheated creating hole in driver's seat. Hile driving normally thewitht he seat heater in position 1 ( lowest - highest is 5) seat got too hot to the point felt as though would burn. There was no fire or smoke but little burning smell. Car was sent to ardmore vw for service and they tested seat heater. Got call from sa that the seat heater was gone and that it burnt through the seat cover.
While driving with seat heater onconsumer noticed that seat got hot, causing the driver's bottom to burn. The seat smoked, and burnt holes in the driver's jacket and pants.vehicle filled with smoke.
Front passenger's seat caught on fire through the nylon fabric, burning the passenger. New seat will be replaced by manufacturer.
Seat warmer had burned a 2" hole through the drivers seat on the left side. Was taken to dealership and seat was replaced.
Seat warmer burned a hole in the seat and my pants.the hole was smoking and i had to pour pop in the hole to put it out.
On my 2002 volkwagen jetta 1.8t, my seatwarmer ignited and burned through both my seat and the coat i was wearing at the time, leaving holes in both.ncident date is approximate.i immediately called the dealership after it happened and thus, they may have the exact date on record.
Vehicle came equipped with seat heaters.the left driver's side seat got very hot when the heater was on.this result in consumer being burnt.
Drivers sideseat heater caught seat cushion on fire.burned my pants and buttocks.driving in traffic at time of incidence.have not contacted dealer yet.will do so tomorrow.
The contact owns a 2002 volkswagen jetta.the contact stated that the seat heater burned his body through his pants.the manufacturer stated that they would send an agent to inspect the vehicle and call him back.the failure mileage was 73,000.
Turned on the seat heater.seat started to feel quite warm,then i smelled smoke.promptly turned off seat heater and looked at the seat.when i looked down i saw a small burn hole in the seat.received a minor burn on my butt.glad i was not yet on the highway.
Whiledriving consumer smelleda burning odorcoming from inside the vehicle. Consumer pulled over to investigate the smell, and noticed that driver's seat was burning.consumer took vehicle to the dealership.
I was driving my car when all of a sudden my check engine light came on and was flashing and my battery light came on. I was about to switch lanes to pull over and i lost power, brakes, and steering. I just made it into a parking lot about five feet from a building when my car all of a sudden started smoking. I popped my hood but it wouldn't come open. Within about a minute and a half my hood started melting sparks were falling from the underneath of my car and through the grill i could see a small fire. Within two minutes my car was on fire! i had to call to fire department and my car is completely totaled and burnt to a crisp ! before the fire department came a volunteer fire fighter just happened to drive by and fire extinguished it but it didn't do a thing. Now i am out my car...my lively hood..and the $4500 i spent 1 year ago.
The contact owns a 2002 volkswagen jetta. The contact stated the vehicle engulfed into flames while parked and unoccupied. In addition, one or two days prior to the failure the abs warning indicator illuminated. The fire department extinguished the flames and advised that the fire originated near the abs control module. The engine compartment was completely damaged and the vehicle was towed to the contact's residence. There was a recall associated with the failure under nhtsa campaign id number 02v031000 (service brakes, hydraulic) however, the contact's vin was not included. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 220,000.
My 2002 vw jetta has been sitting at the dealership for almost 30 days waiting for an abs control module.no one at the dealership or vw of america can tell me when the part will be shipped or if it has even beenshipped yet.i call every day to find out status, and still no one at this huge corporation has an answer.*la
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous.after a night of rain, leak in passenger side floormold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times.changed o2 sensor 2x, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least5x.
1) transmission slips, and causes a thud. Have taken vehicle to dealership 3 times and nothing has been done to correct this problem.2) led display disappears.have informed dealership of this problem twice and nothing has been done to correct this problem.3) brakes are mushy.have informed dealership once and nothing has been done to correct this problem.4) vehicle is sluggish when accelerating.have informed dealership once.5) engine light has come on, and there is peculiar smell. Have informed dealership once.
When the consumer applied the brakes the pedal went to the floor.. The consumer was able to pump the brakes and the vehicle came to a complete stop.the consumer took the vehicle to the dealer to be inspected, however they were unable duplicate the problem.
While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. This was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. My foot was no where near the break petal.this caused me to skid on the dry pavement and left me extremely close to a ditch.as soon as the car stopped moving the brakes returned to normal.this occured twice more during the mile to my home. It was towed to the dealership. "no fault codes" were in the computers memory.initial diagnosis - intermittent occurance of an unknown nature. My concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction.my concerns were heeded and a tech was assigned to drive the vehicle home that eve.the brake lock-up occured several times to him while driving slowly.it was once again towed to the dealership.they are replacing the brake booster but are not sure this is the exact cause of this problem. I am concerned to say the least.this is my only vehicle.is there a recall or investigation? are there deaths attributed to this failure?could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303.
We have a 2002 volkswagen jetta tdi gls.since the vehicle was new we have had an intermittent serious problem with the braking system.we live near fort collins, co; when we travel to other parts of the country with lower elevation, our brakes begin to malfunction.initially, they begin to drag; you usually have to turn off the ignition to get them to release.sometimes you can pump them hard and get them to release.during this phase the brakes wear quickly and become very hot.within aday the problem progresses to a much worse condition.as you press the brake pedal, the pedal feels as though it is pulling away from your foot.as you press a little more, the pedal suddenly pulls violently from your foot and the vehicle brakes slam on.at this time the abs does not work as far as i can tell.when the brakes pull from your foot there is a noise like air being sucked into something.when the brakes slam on in this fashion, one of several things happen.the brakes may stay locked on, leaving you to try to get them to release, often in an intersection or traffic.they may release entirely, and be okay until the next braking incident.many times they drag somewhere between light enough that you might just think the car is running poorly to so heavily that you can barely move the car without killing the engine.we were most recently in the portland, oregon area when this happened.it began to happen the first night we were in town, with the dragging.the next morning we drove to the coast, and the more serious malfunction began.we tried to drive around a small coastal town, only to have to park and walk everywhere we needed to go.on the way back we were unfortunate to find ourselves in bumper to bumper, stop and go traffic.with nearly every single use of the brakes, they would slam to the floor.we have to try to stay far enough away from other vehicles to avoid being hit from behind or skidding into the vehicle in front of us.
On 9/17/2005 i was pulling into my assigned parking spot at my condo.i was approximately traveling about 3 mph and had my brakes applied to maneuver into my parking spot.upon reaching the curb, i applied pressure to the brakes and expected to come to a complete stop.however,my car lunged forward and ended up in my neighbor's living room.my car only stopped after taking out the brick structure and front window of her condo.before making impact with the outside structure i attempted to brake twice with no response.the impact was substantial and yet the airbags never deployed.my car was towed to a garage that my insurance approved andnot to the dealership who has serviced my car for all the current recalls and various problems.the recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame.this accident caused serious property damage and the police were called to the scene.the police acknowledged my skid marks and my attempt at applying the brakes.the situation was treated/cited as a car accident so that my neighbor and i could go through the proper procedures of her damages being reimbursed.i plan to prove my car is defective and a lemon.i would appreciate any feedback, advice or suggestions regarding my situation.*gem
While driving in inclement weather, the consumer applied the brake, but they failed. The vehicle was taken to the dealer for inspection. The mechanic inspected the vehicle and determined that the brakes were frozenand that the rotors were bent. The power booster and rotors needed to be replaced. Please provide further details.
When applying the brakepedal while traveling about 30mph the pedal will go all the way down to the floor.dealer was notified provide additional information. Ts
Dt*: the contact stated the vehicle has a faulty electrical brake light switch causing the vehicle to malfunction and the brake light to illuminate.the dealers determined that the vehicle was not part of a recall although the vehicle experiences similar symptoms.the contact researched online to check on recalls pertaining to the vehicle's symptoms, recall #04v096000 identified similarities.the dealers offered toreplace the part for a cost.
When gently applying pressure to the brake pedal the brakes would suddenly fully engage for a moment and then return to normal.this occurred every time the brakes were applied.there were no consequences in my case, but it is not hard to imagine this causing a car to be hit from the rear or causing a loss of control in slippery conditions.to correct the situation the brake booster needed to be replaced.
The contact owns a 2002 volkswagen jetta. The contact stated that while turning the vehicle, she heard a loud noise then suddenly all the warning lights illuminated on the instrumental panel. The vehicle then stalled. The vehicle was inspected by aindependent mechanic who informed her that the failure was the abs sensor. The contact referenced nhtsa campaign id (02v031000) service brakes: hydraulic: anti-lock. The vehicle had not been repaired. The failure mileage was approximately 102,000.
I have a 2002 volkswagen jetta and i have a brake light switch issue (brake light stays on and a dct(p0571) is set) that was described in the recall/replacement, but the vin group that thisapplies to is 3vw---9m-ym000089 to 3vw---9m-2m053565, as you can see, mine is just out side the high vin. The vin range should be readdressed to include all 2002 model jettas with cruise control.thank you for your prompt attention to this matter.
Abs warning light and check engine light lit up in 2002 jetta.
This is a report of the failure of the booster brake on a 2002 vw tdi jetta.the symptoms are that while applying the brakes, the pedal will suddenly be sucked to the floor resulting in a sudden stop.the danger created is of being rear-ended and is a potential life threatening issue.the problem is difficult to trouble shoot because it is intermittent. Once the pedal is sucked to the floor it could be days before it happens again.i see that at least eleven other 2002 jetta owners have reported the sudden braking problem to nhts, i.e. Odi id #10103196, 10129643, 10137579, 10100576, 10058106, 10027194, 8011122, 10139134, 10086927, 8023749, 769651.in each case, where a solution is mentioned,the solution involved the booster brake. In my case the vw dealer, after trying twice, did not find the solution. It was after interacting with the folks at the vw tdi club who experienced the same problem that i learned their solution which was to replace the booster brake.the vw dealer agreed to replace my booster brake only if i agreed to hold no one other than myself responsible should the replacement not solve the problem and if they could replace the master cylinder in addition to the booster brake.the repair made over a year ago on 25 october 2005, solved my sudden braking problem.i see that others on the tdi web site are still having booster brake problems and that they have been unsuccessful in getting volkswagons attention. The help of the nhts is needed to raise the corporate consciousness of the right folks in vw about the booster brake problem. At a minimum vw should alert its service repair folks to the symptoms and the solution. A recall to correct the failed booster brakes is the desired redress. I still have the failed booster brake and master cylinder and will be glad to provide all the parts to the nhts folks.
In dec. 01 the brake and abs panel lights came on. The car manual said to take to mechanic immediately. I have relocated from nj where i purchased the car to v.i.i was told by salesman, gary, that volkswagen would cover waranty expensesjust send receipt. When i called vw about the problem i was told to ship the car to pr which would cost me $1600. The property damagefigure i can't afford the pr dealer is the closest i spoke to themthey said master brake control unit or the la bomba need replacement cost $600 dollars and 400 respectively. They said perhaps they would send mechanic if i paid transportation and room. If the parts special tools (loaned) and instructions are sent my mechanic could do the job. What are my options? this is a brand new car which i paid over $20,000.
A few weeks ago i was driving my 02 jetta tdi and was sitting at a light with the brakes applied. Once the light turned green i release the pedal and it had a hydraulic release sound, like a swishing noise. The brakes were still on but the pedal had released.i tapped the pedal and they released.over the course of my drive home every time i applied the brakes the pedal would suck all the way to the floor and make that swishing sound. The car would jolt as the brakes applied full force.other times they would stay applied and i would have to tap the pedal and then they would release.i got home and later decided to test the car out again. And it did nothing! the car drove fine for a couple weeks. Today the problem started again suddenly.advice. Help. Thanks.
The anti-lock brake failed, which caused the vehicle to experience extended stopping distance.
I bought 2002 jetta from sunnyvale volkswagen this april and last week i came to know that a recall on the abs control unit (nhtsa campaign id: 02v031000) applies to my model. I immediately contacted volkswagen of america, inc. If my car has the defective abs unit or not but they said they had no idea. They said they cannot tell from vin or all the information i provided to them. I contacted them again to confirm if what they had told me was correct or not and they admitted my car still has the defective abs control unit. The recall date was 02/04/2002 so sunnyvale volkswagen must have known that my car had the defective abs unit when they sold it to me. The defect not only decreased my car's resell value but also put my life in danger. When i asked [xxx], the sale associate assigned to me, about 'safety first', he said "like, seatbelt". That's it. Maybe he just wanted to skip the subject because of the abs unit. I did not buy it if i was informed of the recall that can result in a fire. My car was on sale and according to one of the managers (his name is said, not sure about spelling), they had 3 jetta's on sale so i think there are two more jetta owners that probably do not know about the recall. All owners should receive recall notice no matter when they buy a car, before or after the recall date. Dealerships like sunnyvale volkswagen put car owners and other drivers' lives in danger. Also, customer support people at volkswagen of america, inc. Need more training (i'm assuming they didn't give me false information knowingly).information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
First dealership completedrecall 02v031000 incorrectly. Had another dealer check it. Other dealership was charging consumer to fix the other dealerships error.
I purchased the 2002 volkswagen jetta in august of 2006.the first set of repairs was on 3/2007 at 64,332 micheck engine lightmulitple misfires: p0300, p0301, p0302, p0303, p0304replaced ignition coilscost: $200.11second repair took place in april of 2007took car in for recall - replacement of brake light switchcheck engline light was back on - replaced temp. Sensor cost: $199.33car was jerking into gear, downshifting hard and sluggish.brought car into dealserhsip in april 2008worn strut brushingsneeds rear padsneeds rotorscheck engline light on againneeds new coils againspark plugstemp sensor againnew t-statfans not workinghoses under intake brokenneeds new transmissiondiagnosis cost: $149.21estimated cost of repair: $6,500.00.
I own a 2002 vw jetta tdi.three times now i have had a serious incident with my brakes.while driving at low speeds, under 25 mph, the brake pedal has pulled itself to the floor and sharply applied the brakes while i was driving.my foot was on the accelerator while this occurred.there is also a loud pressure release sound coming from the brake pedal after it applied itself. This happens intermittently and the dealer has not been able to correct it yet.
Consumer took the vehicle in for recall 02 v 031 000 repairs, however dealer did not honor recall letter.dealer refused to honor recall because of after market items in vehicle..consumer stated he replaced the cd player with an after market cd player, consumer was informed that there would be a charge to analyze the abs.
I have a 2002 volkswagen jetta. I had the brakes checked due to vibration. Even though there was 40% of the pads left the front rotors had to be replaced. I have been told the rotars on the jetta are lighter/thinner and with a combination of harder brake pads it is not unusual for the rotars to warp with heavy city driving. It is not uncommon to have to replace the rotors with the very first brake job. I was told that with subsequent brake repairs the replacement rotors probably could be turned and not need changed. There is an obvious issue with the factory rotors and/or pad match. A first time brake job should not require rotor replacement.
I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart6)the coating on interior door handle surfaces peels off easily7)the chrome ring around the shift know is peeling.
Abs system failed while car was parked after being serviced by the recall.
I own a 2002 vw jetta 1.8t. Over the winter my abs system did not function properly at all! sometimes it would work and sometimes it wouldn't. Now that it is warmer out it does not work at all! abs light, traction light, and blinking brake light now illuminate my dashboard. I have read that this is a faulty abs control unit which many people have had problems with. I simply don't have 1,500 dollars to fix something like this but it would be nice to be in control of my car on snowy wisconsin roads.
While driving at any speed front brakes locked up.
Consumer received recall 02v031000 on abs.on 2 mar 2002 dealerset an appointment for june 28,2002 due to parts not available. On 12 may 2002 while driving 15 mph consumer appliedbrakes, and pedal went to the floor, no braking ability.damage to vehicle was $ 4000.00, no injuries.
In attempt to stop the brake pedal went to the floor and the emergency brake had to be used to stop.after pumping the brakes several times partial braking was restored.upon examination by the local dealer it was determined that the vaccum pump had failed and the vaccuum hoses werefull of holes.the car is a 2002 vw jetta tdi (deisel) and had 52000 miles at the time of incident.at 50000 miles the car was inspected at the dealer according to vw specifications and the defect was overlooked.volkswagen of america fails to understand the serious nature of this problem and fails to accept any responsibility. I am concerned that there may be many other cars on the road facing the same serious dangerous condition.
While driving 45 mph driver applied brakes and pedal went to the floor.this caused the vehicle to skid into a tree.both air bags did not deploy.
When the consumer attempted to apply the brake, the pedal "shot" all the way to the floor, which left the vehicle with no braking ability.the pedal eventually recovered and consumer pulled into a parking lot for safety.while parking,the consumer attempted to apply the brakes again and the pedal "shot" to the floor a second time.dealer had not been able to duplicate or determine cause.the dealer was unable to remedy the problem.on the way home, the problem occurred again while in traffic and to avoid an accident, the consumer ran into the ditch. *scc
The consumer rented a vehicle for two days while her vehicle was being repaired for a recall on the abs electronic control unit, the consumer received a reimbursement check but it was not for the full amount paid, the consumer was told that volkswagen only reimbursed $25 a day for rental vehicles, the consumer stated that this was never disclosed to her and she is seeking the remainder of the money for reimbursement.*nlm
On october 19, 2006, while driving my 2002 volkswagen jetta, the abs warning lights came on the dash. According to the owner's manual this indicated a serious problem that could effect the brakes on the car. On october 26, 2006 i took the car to fischer's foreign cars, inc. For repair. They told me the abs control module was defective and needed to be replaced. The cost of the repair was $702.93 and they said there was a recall for this problem (they gave me a copy of the recall letter from volkswagen of america inc(voa) dated march 12, 2002) and that i should file a claim with voa for reimbursement. I purchased the car new on february 16, 2002, and never received a recall notice for this problem.on november 4, 2006, i sent a registered letter to voa requesting reimbursement for the repair costs. I also enclosed copies of the recall letter and the repair bill.about november 11, 2006, i received a telephone call from a woman at voa and she said that the recall letter did not cover my car and that because the factory warranty had expired in february 2006, that voa would not honor my request for reimbursement. She said the decision was final.i can't understand why the recall would not cover my car when the problem indicated in the recall letter is the same as mine. It seems that the recall should have included more cars when it is obvious from my defective abs module that the problem was not corrected. At the time of the failure, my car had 38,631 miles on it.i am concerned that there are other cars, like mine, that should have when covered by the recall or a subsequent recall to correct the defective abs module. I believe someone should revisit this issue to determine if the recall should be expanded to include more cars.
While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. This was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. My foot was no where near the break petal.this caused me to skid on the dry pavement and left me extremely close to a ditch.as soon as the car stopped moving the brakes returned to normal.this occured twice more during the mile to my home. It was towed to the dealership. "no fault codes" were in the computers memory.initial diagnosis - intermittent occurance of an unknown nature. My concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction.my concerns were heeded and a tech was assigned to drive the vehicle home that eve.the brake lock-up occured several times to him while driving slowly.it was once again towed to the dealership.they are replacing the brake booster but are not sure this is the exact cause of this problem. I am concerned to say the least.this is my only vehicle.is there a recall or investigation? are there deaths attributed to this failure?could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303.
Consumer had an accident due to brake failure.*jg
While driving into a parking lot area and attempting to stop, the brakes failed.consumer could not push the pedal down.as a result, the vehicle went over a metal fence, down to lower level and landed on two other vehicles causing heavy damage.dealer stated nothing is wrong with the vehicle unless it is an intermittent problem which will be hard to diagnose.
When applyingbrakesat 65mphbrake pedal went to the floor,resulting in extended stopping distance.please provide any further information.
Dt: consumer states that vehicle is having excessive vibration while braking at medium speeds.owner did take the vehicle in to be serviced, and had the rear brake discs replaced. It has caused the front end to vibrate worse.
Consumer took vehicle in for a creaking noise in passenger side door.also, dealer discovered on a test drive that allrotors were warped.please provide any further informaton.
I have a 2002 volkswagen jetta. I had the brakes checked due to vibration. Even though there was 40% of the pads left the front rotors had to be replaced. I have been told the rotars on the jetta are lighter/thinner and with a combination of harder brake pads it is not unusual for the rotars to warp with heavy city driving. It is not uncommon to have to replace the rotors with the very first brake job. I was told that with subsequent brake repairs the replacement rotors probably could be turned and not need changed. There is an obvious issue with the factory rotors and/or pad match. A first time brake job should not require rotor replacement.
I purchased this car for my daughter. The major problems are complaints of having trouble stopping. I was concerned so i drove it and immediately i heard a grinding noise and felt a vibration while applying the brakes. I took it to a local firestone tire and they felt the vibration and heard the grinding noise but the brake pads looked good so they advised me to take it to the dealer, as it was probably a warranty issue.i took it to the dealer and they charged me $37.00 to tell me that the rotors were warped and it's not covered by warranty. I was advised vw is aware of this problem.(why charge me $37.00 for a problem that (they know) they have?).how can this happen on a brand new car that doesn't even need it's first set of brake pads? i am still not sure what to make of the braking problem. The rotors were just discovered because i was complaining of a braking problem. Secondly,while driving, the car jerks back and forth and sometimes jolts.i am concerned as to what this could be. The dealer has no idea. I paid $27,000 for this car to insure my child's safety. I am now wondering just how safe it is.
While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. This was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. My foot was no where near the break petal.this caused me to skid on the dry pavement and left me extremely close to a ditch.as soon as the car stopped moving the brakes returned to normal.this occured twice more during the mile to my home. It was towed to the dealership. "no fault codes" were in the computers memory.initial diagnosis - intermittent occurance of an unknown nature. My concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction.my concerns were heeded and a tech was assigned to drive the vehicle home that eve.the brake lock-up occured several times to him while driving slowly.it was once again towed to the dealership.they are replacing the brake booster but are not sure this is the exact cause of this problem. I am concerned to say the least.this is my only vehicle.is there a recall or investigation? are there deaths attributed to this failure?could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303.
While driving on a slight downgrade, during clear wether, on a dry road, my brakes locked up. This was preceeded by a loud decompressing sound, immediately after which the brake petal went to the floor of its on volition. My foot was no where near the break petal.this caused me to skid on the dry pavement and left me extremely close to a ditch.as soon as the car stopped moving the brakes returned to normal.this occured twice more during the mile to my home. It was towed to the dealership. "no fault codes" were in the computers memory.initial diagnosis - intermittent occurance of an unknown nature. My concern is that if this occured on a busy highway i may have been struck in the rear by another vehicle, injured or died and no-one would have known it was a brake malfunction.my concerns were heeded and a tech was assigned to drive the vehicle home that eve.the brake lock-up occured several times to him while driving slowly.it was once again towed to the dealership.they are replacing the brake booster but are not sure this is the exact cause of this problem. I am concerned to say the least.this is my only vehicle.is there a recall or investigation? are there deaths attributed to this failure?could there be unreported deaths due to this defect? why was there no fault in the computer? vehicle being repaired @ speedcraft vw, wakefield, ri, (401) 783-3303.
The booster andmaster cylinder were defective. When touching the brakes they locked up.. Booster and master cylinderare good, but shaft between the two misaligned and hangs up. Cannot realigned.....manufacturer insisted that booster and master cylinder were good, but shaft between the two was misaligned, could not realign it. Has to replace it at $640.00.
Vehicle had difficulty shifting out of park.dealership said it had to do with a brake switch recall and that the problem was corrected.when vehicle was driven after repair, brakes felt differently, but worked.a week later while driving on the interstate, the brake pedal stuck and would not accelerate over 50mph.the dealership said the master cylinder was bad and will replace it.other problems include the arm rest breaking three times, window mechanics needed replaced, door leaks, and cover on plastic interior peeling.
While driving, pressure was applied to the brake pedal and the vehicle did not stop at the desired stopping point. Master cylinder wasreplaced twice.
Over the past few months i have been experiencing difficulty with an intermitent problem with my car. Periodically the car would not accelerate past 10-15 miles an hour resulting in the car going into overdrive. The car was towed twice in two weeks. After the first tow, the dealership could not detect the problem and returned the car to me even though i felt unsafe driving the vehicle. The second time, the car was moving at 40mph and then dropped to 5 mph on a busy highway, where i was close to causing a serious accident.i demanded that the dealership keep the car and continue to test drive the car until they detected the problem, which they finally found. They found a defect in the brake system where the brakes would cease while driving resulting in the complete replacement of the brake booster system and brake peddle, which the dealership claimed wasdefect from the manufacturer as it is a rare occurance. Approx. $700., the car is returned although i continue to feel unsafe driving the car. Also, because of this defect, it required me to replace brake pads x2 in a two week period. I am concerned that this defect has not been a recall of some kind. Please advise.
Volkswagen of america is refusing to notify consumers & dealers of this potentially dangerous condition experienced by many new 2002 1.8-t jetta.dt
Brake power booster suddenly fails in stop and go traffic and vehicle brakes really hard and the brake pedal floors on its own. This can cause serious accidents.
The booster andmaster cylinder were defective. When touching the brakes they locked up.. Booster and master cylinderare good, but shaft between the two misaligned and hangs up. Cannot realigned.....manufacturer insisted that booster and master cylinder were good, but shaft between the two was misaligned, could not realign it. Has to replace it at $640.00.
Consumer's vehicle almost rear ended another vehicle whenbrakes took about 4 seconds to catch.
Brake booster is failing after use in traffic.the brake pedal slowly sinks and when lightly tapped, it slams to the floor.when this happens, a loud suction can be heard inside the car, and the brakes are applied fully.this usually happens after brakes are used some time, say in a traffic jam. There is a site, tdiclub.com, which has forums where many people talk about this problem on their 2002 model year vw jetta. The danger is that the brakes come on fully, which startles not only the driver and passenger(s), but the vehicles that are following.this is an intermittent problem (brake booster failure) but can be replicated if the brakes are used heavily.when the problem starts to happen, it will continue until the brakes are not used for quite some time.once this started happening today, virtually every other application of the brakes caused the symptoms above.this occurred about seven times this day. This has been happening intermittently for a few years.
The contact owns a 2002 volkswagen jetta. The contact stated that while driving 30 mph, he lost control of the steering and was unable to maneuver the vehicle. The vehicle was towed to the contact's residence and was not taken to have the failure diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,074. The vin was unavailable.
I was leaving a parking lot that had a slight curve and i hit some black ice. The car went straight into the curb and with the impact, which in my opinion, was not a great amount, caused the side curtain and passenger seat airbag to deploy. With how the wheel hit the curb, it also damaged the alignment of the wheels.
The torque arm sheared off. As a result,axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked.the vehicle was put in reverse and it started bucking and making a lot of noise.the vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly.exhaust became loud.*tc
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, i must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last i heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "i will not renew my lease on this lemon and i will never purchase another volkswagen again." the coil issue is just one of the issues i'm having with this vehicle. The date below is the last time i went in for coil replacement and got to work late.
My driver's side window suddenly stopped working.i took it to a repair shop and the mechanic said that piece that holds the window in place was stretched and about to break.when i spoke with a friend who used to own a jetta of the same year, make, and model as mine, he said that the same thing had happened to his vehicle.he said that there had been a recall on this part.when i checked the nhtsa's web site, however, i could not find this recall.the consumer had problems with the engine and the sterring column was defective. The engine light illuminated right after the vehicle was purchased. Updated 06/01/09.
Volkswagen steering safety:the steering column on my 2002 vw jetta will not lock in any reach or rake position. This causes the steering column to move up & down, and back & forth while driving. This an extremely dangerous condition can lead to several potentially dangerous and/or fatal situations:- the driver may be unable to safely steer the car.- unable to steer the car properly, the vehicle operator may endanger him/herself & passengers, other vehicles passengers, pedestrians, & property.- in an accident the driver air bag may deploy in the wrong position (too high, too low, too close, too far away) resulting in a potentially serious (or fatal) injury.the local vw parts dept says no part is available to fix this dangerous condition; an entire steering column is the only fix. Such expense is unreasonable (several hundred dollars); steering columns should last hundreds of thousands of miles, not 93,000 miles or four years.i made three goodwill contacts with vag (volkswagen audi group) prior to contacting the national highway traffic safety administration. My intent in contacting vw was to:- see that other vw owners with similar situations may not be aware that the steering column may not be secure and safe.- the only current repair available from vw is an excessively expensive replacement of the entire steering column. Many owners may not be able to easily afford this repair costing several hundred dollars. Such a condition may lead to accidents, injuries and potential fatalities.- the correction of this condition is a potentially inexpensive correction (a part that is probably less than 50-cents per car). I feel vw should take the initiative and cause the steering column supplier to correct the problem and issue a voluntary call-back & repair to vws having such a steering column, at no expense to owners, irrespective of mileage or time since purchase.in each of the 3 cases vw said the repair was not under warranty due to excess mileage.
The power assist for this tdi vehicle has failed multiple times under several different circumstances.most often, it occurs when applying the cruise control at speeds of less than 70mph and also when having to rapidly decellerate or move along with city related traffic.most often, the check engine light comes on, but by the time it does, i already know there is a problem.i have no passing gear, and to accelerate from a stop to 60 mph takes a minute or more.typically, when the problem occurs, if i stop the vehicle, turn it off, and crank it again, the problem is resolved until the circumstances which bring about the problem are re-enacted.it will usually take several cycles of the engine being cranked and turned off before the check engine light will turn itself off.i purchased the vehicle used with about 35,000 miles on it and the problem occurred about 100 miles from the dealership.after having the vehicle in for repeated repairs, i've since come to learn that similar problems were occurring with the vehicle prior to my purchasing it (were not disclosed at purchase), according to service records.
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
Volkswagens use of cheap plastics on the oil stick of my 2002 volkswagen jetta caused plastic from the oil stick to fall into my motor and cause motor damage including an oil leak and eurasian auto service in panama city already has a vw product that is broken down in their shop, and even volkswagens own service manager in panama city, mike boatwright, told vw they should authorize him to make the repairs but they refused, the ostensibly lowest bid plastics used for the 2002 vw's also caused mike boatwright to ask that vw replace my headlight lenses as they are creating a traffic hazard, and not only is this nationwide, but mallory horne of the florida dmv who referred me to you wrote to me that " your complaint has not fallen on deaf ears, i just got rid of my volkswagen jetta for the same headlight problem" and i will be happy to mail you a copy in support of my complaint, also walmart's service manager in callaway florida is the person who found that my car is now leaking oil due to volkswagen failing to repair the motor and he says that he saw the same volkswagen problem in new england at his previous job (scott). Also the cheap plastics used on my car that caused these safety traffic violations, were used on the glove box lock which is broken and the radio aerial which is broken. The first 2002 vw i was given broke down in traffic in the dark and was exchanged the following day. So there are more than enough witnesses that the 2002 volkswagen jettas should be recalled, me, jerry p carroll, mike boatwright, reggie at eurasian, mallory horne, and scott at walmart, in addition there are many students at my college with the same problem who are in hope that you will help them also. Breaking down in traffic with limited headlights is a national safety crisis, as far as deaths and injuries, entering zero only means that vw has managed so far to conceal any.
2002 volkswagen jetta leaks during the rain, console vent broke, center ac vent broken, sunroof cover jammed, and the windshield wipers are out of alignment.*mrthe leak has caused the carpert to become molded.the dealer refuse to provide any further assistance because they were unable to locate toe origin of the leak.the consumer contacted the manufacturer about replacing the vehice but the refused.
While driving the engine began to make a loud noise.the consumer took the vehicle to the dealer who found that the motor mounts were broken and caused the engine to fall to the ground.the dealer replaced the engine, engine block, timing belt and the lower shield.also at 59,000 the manual transmission had to be replaced because the consumer could not shift into reverse.
Vehicle had difficulty shifting out of park.dealership said it had to do with a brake switch recall and that the problem was corrected.when vehicle was driven after repair, brakes felt differently, but worked.a week later while driving on the interstate, the brake pedal stuck and would not accelerate over 50mph.the dealership said the master cylinder was bad and will replace it.other problems include the arm rest breaking three times, window mechanics needed replaced, door leaks, and cover on plastic interior peeling.
2002 jetta roof leaks water when heavy rain.research shows that may people are having the same issue.
Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape.some of these things have been since returning in april 2004, others happened prior to leaving in february 2003.it's a 2002 jetta gls.i shouldn't be having these type of problems this soon.1.oil plug on oil pan is almost stripped from getting oil changes (advised by 3 different garages).currently attempting to get a new plug, an oversized one per 2 garages. 2.patches of paint seem to be almost chipping away (on several spots all over the car).took it to the dealer & they said it was due to bird poop.my car stays in a garage & gets washed bi-weekly.3.the coating on both inside door handles is peeling.4.the window mechanism needed fixed.dealer fixed.5.recall about brake light fixed by dealer.
The contact owned a 2002 volkswagen jetta. While entering the vehicle, the contact noticed that the brake warning light was illuminated and the windows were steaming. In addition, the dashboard was on fire. The fire department extinguished the fire. A fire report and a police report were filed. The contact sustained a burned hand injury, but did not need medical attention. The vehicle was towed to the contact's residence. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 172,000.
I bought my 2001 jetta in november of 2001 in good faith with the excitement of buying my first vw and the armrest broke the first week i bought the vehicle.in march, the back ashtray was replaced (which has never been used) but had springs pop out of it and the armrest was replaced again.on august 26th my vehicles radio stopped working and would not work.i contacted my dealership, russel vw, and made an appointment.i was told by mr. Scott mills that the radio was probably defective and i would have to get a new one.major inconvenience but i set up an appointment for august 30th.on august 29th while driving my children to school the vehicles emergency lights came on and the car started shaking and smoking.russel vw had my vehicle towed to their shop, told me i had defective coils and replaced them and the radio/stereo and i received my vehicle back on friday, august 30, 2002.the vehicle ran good for 30 minutes although one speaker was now blown and the car started to drive with lots of hesitation and on tuesday, the temperature gauge had stopped working and the temperature light came on.i returned the car to the dealership on tuesday, september 3, 2002.i was contacted by the dealership, which replaced the temperature gauge and another coil (i think), and told me their mechanic wanted to drive the vehicle home because he couldnt locate the problem but could feel the engine hesitation.on friday, september 6th, mr. Mills contacted me told me that russel vw felt i had a faulty transmission and it would need to be replaced.now this is a major problem i was hoping vw would work with me by either extending the warranty or letting me trade this jetta for another one.
I parked my car at the bwi airport and there was a concrete stop approximately 10" tall and the front bumper was caught on it and when i reversed it tore the bumper from the car. This happened 8 years ago and i replaced the fender for about $400,now vw wants $1188.50. I feel this is a design flaw and should be looked into.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Front bumper cover fiber got caught on tree and snatched it off. Consumer's concern is that bumper could catch underfront wheels and causevehicle to flip over. Volkswagen showed no concern toconsumers issues.
Driver's door is bent.when closing there is a gap. Dealer first replacedseal, andcurrently door will be replaced.
The driver's side door came loose while driving and even though it was seemingly shut properly when at a stop.aside from the loud road noise, the "door's ajar" ding would startle me, particularly when at high speed on the (relatively smooth) highways.i have to slam the door several times in order to get the dinging to stop.whenever the door rattled loose on the highway (which was unpredictable), i was worried that it was going to fly open.i had to pull over to attempt to close it.i paid $550 to have the door lock replaced (it was the hardware, not the electronic locks, which functioned normally throughout the ordeal).now, only 2 years later, i'm having the same problem, and the dealer says that neither their repairs nor the replacement parts are under warranty.
My 2002 vw jetta 4 door has this substance which they used to block heat and deaden the noise from outside, however when it gets hot it runs out of the holes in the undercarriage and has an awful smell something like that of melted crayons, and the odor attaches to the occupants in a matter of minutes.
I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart6)the coating on interior door handle surfaces peels off easily7)the chrome ring around the shift know is peeling.
I purchased the 2002 1.8t volkswagen jetta on 1/09/02.my service record begins on 1/23/02.from day one, i have pointed out that this car leaks/has wind noise from doors/windows.seals were replaced on drivers side doors on 6/27/02.leakage/moisture to date, is an issue.now there is visible water damage and mold growing along drivers side.issue- poor quality product.dangerous mold growing-health factor!ignition coil failure twice!radio has blown twice- faulty wiring!car lunges when started or hard to stop once running.my situation is not "special".there are many others that have purchased this product and have their safety compromised.ignition coil is a suppose to be a recall, but only when they fail.volkswagen of america will not replace until you are stranded!this is a severe safety issue.mold growing in my car is a severe safety issue.
The contact owns a 2002 volkswagen jetta. The contact stated the bondo is ripping of the back panelof the right passenger door.there is also a crack between the bondo and the door.if the vehicle was involved in a crash near the door, the passenger sitting in the right back passenger seat a serious injury could occur.the current and failure mileage were 64,500.
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, i must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last i heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "i will not renew my lease on this lemon and i will never purchase another volkswagen again." the coil issue is just one of the issues i'm having with this vehicle. The date below is the last time i went in for coil replacement and got to work late.
The contact owns a 2002 volkswagen jetta.when the contact opened the vehicle door, the passenger compartment smelled like melted crayons.the contact believed that the smell originated from the carpeting and the soundproofing material in the door and throughout the vehicle.the vehicle was taken to the dealer and the technician was unable to determine the cause of the odor.no repairs were made at that time.the vehicle was taken to another dealer and they kept the vehicle for a week and washed the coils; however, they too could not locate the source of the smell.the current mileage was 68,800 and failure mileage was 65,000.
There is a leak in the frame of my vehicle, yet every time i bring it into the dealership in honolulu, they fail to locate this leak.when it rains, the front right floor of my jetta fills with water that seeps down into the frame from the roof.if i park the vehicle facing uphill, this does not happen, nor if the vehicle is parked on a level surface, only when facing a downhill slope.i don't know why this issue cannot be resolved by vw, but the past 10 times i've had my car in for service, it has never been resolved.
Consumer states while driving the vehicle the vehicle would jerk back in forth. Ts
Water pump replaced, tires always have issues because of the rim design, code errors, rear rods replaced, muffler, misfiring, radiator ect.
I purchased the 2002 volkswagen jetta in august of 2006.the first set of repairs was on 3/2007 at 64,332 micheck engine lightmulitple misfires: p0300, p0301, p0302, p0303, p0304replaced ignition coilscost: $200.11second repair took place in april of 2007took car in for recall - replacement of brake light switchcheck engline light was back on - replaced temp. Sensor cost: $199.33car was jerking into gear, downshifting hard and sluggish.brought car into dealserhsip in april 2008worn strut brushingsneeds rear padsneeds rotorscheck engline light on againneeds new coils againspark plugstemp sensor againnew t-statfans not workinghoses under intake brokenneeds new transmissiondiagnosis cost: $149.21estimated cost of repair: $6,500.00.
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
My right front coil spring snapped due to a defective spring. I opened my car door and sat in my car and heard a loud bang. It turned out that 1/2 of a coil snapped off of my right front spring. It looks like rust was not an issue and the spring was defective and failed. I'm glad i was not driving when this happened.i have contacted vwoa to notify them of the failure and am asking them to repair the part at no cost to me even though the car is out of warranty.
The front shocks failed.
Both front wheel bearings failed with less than 60,000 miles. Front right electric window fell into door at 65,000. Replaced spool and broken retention clips. Radio has failed 3 times and been replaced twice. Third time i had to reset fuse #42. Old parts are available.
The torque arm sheared off. As a result,axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked.the vehicle was put in reverse and it started bucking and making a lot of noise.the vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly.exhaust became loud.*tc
While driving vehicle's coil packs failed causing vehicle to stall. Dealer notified and refuses to repair all faulty parts. Please provide additional information. Ts
The tires are being cut from the inside while driving. They are cut in a similar fashion. The consumer has gone through six sets of tires. It is always the two front tires. Tire brand: good year eagle rsa p225 45 r 17, m67ren or 3103. Please provide any further information.
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use andvalue of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission.we encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem.the first time we had complained about the oil was 2 months after we had bought the car!!!
The coils on my 2002 volkswagen jetta gls 1.8t are burning out. Volkswagen of america has informed me that rather than replace all 4 coils, i must wait until each coil burns out before they will replace it. I have a letter from them as well stating they are aware of the problem but can not do anything more about it due to a lack of coils in stock. I guess the letter is a way to shut the customers up. Apparently this is happening to over 500,000 people last i heard. I want this complaint logged and a personal note added and directed to volkswagen of america (if possible), "i will not renew my lease on this lemon and i will never purchase another volkswagen again." the coil issue is just one of the issues i'm having with this vehicle. The date below is the last time i went in for coil replacement and got to work late.
Purchased car in january 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved.then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again.
I have had this problem and from what i have read on forums online which is quit disturbing hundreds of other people have as well.there is water that forms on both the front passenger floor and sometimes the rear floor during rains.it is supposedly clogged drains.shouldn't these drains be big enough to handle the flow of debris and water.it has happened in a lot of different models of vw according to the forums.and i am under a 2 year vw warranty but supposedly this isn't' covered according to the dealer.this could have ruined electronic stuff in my car or could as it gets wet.there was nothing about this in the manual or anything i had to find it out online.
There were problems with the consumer's vehicle in which she contacted nhtsa about and had not received a response .the consumer requested the status of her complaint.mrscc
The contact owns a 2002 volkswagen jetta.when the contact opened the vehicle door, the passenger compartment smelled like melted crayons.the contact believed that the smell originated from the carpeting and the soundproofing material in the door and throughout the vehicle.the vehicle was taken to the dealer and the technician was unable to determine the cause of the odor.no repairs were made at that time.the vehicle was taken to another dealer and they kept the vehicle for a week and washed the coils; however, they too could not locate the source of the smell.the current mileage was 68,800 and failure mileage was 65,000.
2002 volkswagen jetta leaks during the rain, console vent broke, center ac vent broken, sunroof cover jammed, and the windshield wipers are out of alignment.*mrthe leak has caused the carpert to become molded.the dealer refuse to provide any further assistance because they were unable to locate toe origin of the leak.the consumer contacted the manufacturer about replacing the vehice but the refused.
The contact owns a 2002 volkswagen jetta. The contact was getting an allergic reaction from the interior of the vehicle. The contact stated there was an odor emitting from the vehicle, which caused the reaction. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 140,000.
I inadvertently hit a pot hole. The pot hole was probably a little deeper than most. The driver's side-curtain airbag, the seat side airbag and the seatbelt tensioner were deployed. There was no damage to the car. There was no immediate danger to me. I did not lose control of the car even with the startling deployment of the safety systems. I was told by the guy in one of the body shops that i went to to get estimates that vws and bmws are known for their "touchy" airbag systems. I do not think that it is reasonable to have a $2700 repair bill, the inconvenience of all of the legwork to get my car fixed or the temporary non-functioning of my car's safety system just from hitting a pot hole! i am working on a claim and have not yet had the car repaired. Parts listed as being necessary to replace are: side curtain airbag, seat side airbag, seat belt/tensioner assembly, seat cover, a-pillar trim, headliner, sail panel trim, airbag sensor and airbag control module. Also, the car will need to be plugged into a computer analyzer in order that the airbag codes be reset.
Just checking my vin to compare my own research with my immobilized vehicle to the results i receive from this site because i'm not sure who can or is willing to help me answer my questions other than the actual person in charge at the specific department of a company that i have questions with.
While the vehicle is in motion, it "jerks" or makes a shaking movement. While the vehicle is in motion, the "door ajar" light stays on although all doors have been opened and closed. While stationary, the vehicle brake light is not working. While stationary and in motion, the vehicle's check engine light stays on. The rear middle passenger seatbelt is not useable. The driver's door remains unlocked after pressing the "lock doors" button.
September 2002 - leased 2002 vw jetta 1.8t.july 2003 - check engine light came on, ignition coils had to be replaced per recall.november 2003 - plumes of black smoke came out of tailpipe - they determined the oxygen sensor needed replacing.november 2003 - (a day later) smoke still coming out of tailpipe, they determined there was oil in the turbo, they had to remove and install new turbo charger and there was an oil leak, they had to remove and install oil line.november 2003- car making whoosing noise, had to rescure loose intake hose.may 2004 - replace breaklight switch per recall.july 2004 - drivers side window fell - had to have both windows and clamps replaced per recall. (if this had happened after hours, my car could have easily been vandilized, fortunately it was during the day and i was near the dealer so they were able to get them wedged shut before they could get the car in to be fixed.)july 2004 (a day later) - battery died, got jumped and was towed to shop, it was determined i needed a new battery.no problems for almost a year, thought i was homefree...may 2005 - clacking noise in engine, sludge on dipstick and in oil fill cap. No oil light or check engine light ever came on. Had to also have hazard switch replaced per recall.i am currently waiting to see if they will cover the repairs under my warranty.my car needs to have the oil pan removed to see if there is any further damage.i was never told to you use synethic oil in my car and that apparently is the cause of the sludge problem.from looking online, it seems many more people than just myself have had this problem.vw needs to recall this.
Water ingress to interior of vehicle during rain. Front and rear footwells flooded, seems to be a common complaint. View internet search under jetta water leaks.
While driving on the freeway at approximately 70mph with a quarter tank of gas, my 2002 jetta glx displayed the battery light and then stalled at full speed. The car slowed, the steering and gas pedal were stiff and i had to pull to the shoulder and call for a tow truck. I had the crank position sensor replaced, new spark plugs put in and the throttle body cleaned. I test drove the car and once again, the engine started to stall at around 70mph on the freeway. This time i was able to floor the accelerator and the car did not completely stall. This defect seems is incredibly dangerous and seems to be unacceptably prevalent on vw jettas. My next part to replace is the fuel pump but it appears thatdoes not always remedy the problem. This should be a recall.
Sitting at a light, foot on clutch pedal and foot on brake pedal car engine began racing.put in neutral and put emergency brake on and pumped gas pedal, did not get it to stop.turned key off and removed key, car raced to fullaend stayed there until engine stopped, about a minute.car was towed to repair shop.
While driving the car at 35mph the tachometer will increase and decease at 2000rpm's and car will slightly increase and then decrease in speed. There is a jerkingbetween 3rd and 4th gear. Also there is a slight delay of movement from park to reverse. Both are safety hazards while on streets with traffic.
Loss of power on freeway, without warning. Vehicle lost power, then, while attempting to restore power by 'pumping' the accelerator, shifted into second gear, resulting in a very rapid deceleration from 70 mph to 45 mph. This occurred twice in one hour, at both times requiring following motorists to swerve severely to avoid.
While driving in the afternoon, my vehicle suddenly lost power and acceleration capability with the "check engine" light coming on and blinking. I took it to the dealer immediately. I am informed my 2002 vw jetta 1.8t has "3 faulty coils." the failure was sudden and without warning.i maintain my car according to vw specs.in 02/2003 vw acknowledged a problem with this in over 530,000 2001 to early 2003 vehicles. I feel the failure was premature (as to what could be typically expected of an engine/vehicle for reliability), and a danger.obviously the fact that it has remanifested in such a short period of time shows that it was not properly addressed with the original fix only 2 years ago. My vehicle was unable to adequately maintain itself within the flow of traffic.i was lucky to get to the 'slow lane' without incident. Vw disclaims any responsibility for defect or otherwise and says that because the vehicle is out of its warranty period i am responsible ($454.00).i will pay this, but how can i drive knowing that these coils could stop all or any one cylinder from correctly firing? this could kill me and the manufacturer does not care.. As they quite bluntly stated.
The contact owns a 2002 volkswagen jetta. The contact stated they have experienced incidents of sudden acceleration with the vehicle. The contact stated each time they tried using the brakesthey did not respond. The first time the vehicle eventually stopped, but the second time the vehicle stopped when it crashed into the garage. The contact didnt mention that there were any injuries. The vehicle was not inspected. The failure mileage was unknown. The current mileage was 101,000.
Passenger front airbags deployed without cause while driving on the freeway. This is the second safety problem with this jetta, the first being unintentional accelleration.
Consumer states when slowing for a stop it feels like someone has just rear ended consumer, consumer has to hold foot on brake to keep car from taking off. Nlm
The car takes 15 minutes to heat up to 190, otherwise the car won't drive forward in proper gear without jerking. It drives like it is a stick shift instead of an automatic changing gear on it's own. The car stops without me pressing the brakes and sometimes just turns off unexpectedly. It smells like gasoline in the car. The cd player, clock and vehicle electrical malfunctions on and off. The engine light stays on. Autonation performed a multi point inspection and says the car needs a timing belt, coolant flange and after run pump, and rollers.
On 9/17/2005 i was pulling into my assigned parking spot at my condo.i was approximately traveling about 3 mph and had my brakes applied to maneuver into my parking spot.upon reaching the curb, i applied pressure to the brakes and expected to come to a complete stop.however,my car lunged forward and ended up in my neighbor's living room.my car only stopped after taking out the brick structure and front window of her condo.before making impact with the outside structure i attempted to brake twice with no response.the impact was substantial and yet the airbags never deployed.my car was towed to a garage that my insurance approved andnot to the dealership who has serviced my car for all the current recalls and various problems.the recalls and problems include the brake light switch, replacement of the coil ignition, armrest break, alarm sounding for no reason, and the window falling into the door frame.this accident caused serious property damage and the police were called to the scene.the police acknowledged my skid marks and my attempt at applying the brakes.the situation was treated/cited as a car accident so that my neighbor and i could go through the proper procedures of her damages being reimbursed.i plan to prove my car is defective and a lemon.i would appreciate any feedback, advice or suggestions regarding my situation.*gem
When the gas pedal on a jetta 2002 4 cyl 1.9l diesel turbo is depressed quickly versus slowly, the engine will race, i.e. Rpms will increase, with no corresponding change in the vehicle's speed. It appears that the sensor attached to the pedal is not functioning as designed. I stopped at a non vw dealer to see if i could get the problem corrected. They could not correct the problem. I will be going to a vw dealer on nov 18. The problem can be potentially fatal if i need to accelerate quickly to avoid a dangerous situation or merge safely from an on ramp into traffic traveling at 60 mph.
Please refer to my previous complaint submitted 9/17/2005 regarding my '02 vw jetta.the crash was a result of sudden acceleration and extended braking distance. The reason i am writing again is to address the fact that my local news (denver channel 7 news)did an undercover feature in regards to the volvo's sudden acceleration and deceleration.the mechanic used in the piece determined the problem was the electronic throttle.thus, volvo is announcinga major recall on all 1999-2002 volvo's.this issue is rampant among the auto industry including vwoa.please extend your investigation to include vw and hopefully vwoa will do a major recall on all cars equipped with electronic throttles.please note that i was required to attend dmv court since i was issued a ticket.the judge ruling over my case ended up dismissing my case because of the evidence i had brought to court.more over, the judge was a former mechanic for 8 years and he has worked extensively on vw's.he was very familiar with my situation.i don't have my vin # handy, but it was listed in my complaint odi id #: 10136890.please refer to my case number for further details.
I own a 2002 volkswagen jetta gls tdi. This car has a surging problem during normal or cruise control, occurring between 40 and 50 mph. The car has been returned to the dealership many times without being repaired, dating back to oct. 2003. Last year it spent 31 days at the dealer, may 10, 2004 through june 10, 2004, returned to me working better. Within two days the problem was now worse. I am afraid that this car may surge and take off leaving me unable to stop or control. This car is a safety hazard in my opinion. I have tried to work with vw but they refuse to replace it and are unable to repair it. [xxx]. Anything that you could do would be much welcomed. Thank you.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Vehicle hesitates before acceleration; could cause stall in intersection.
Repeat incidents leading to consumer's long term driveability concerns.worrisome panel indicator lights -- flashing: engine warning and glow plug (diesel) lights within current lease period. After first two incidents, the third (then under warranty) was found to be due to a factory defect. And repaired?...dec 7 '04, at about 55k -- blinking lights again. Dealer diagnostic indicated no engine problem (this was the same result of the two previous before the third resulted in a major warranty repair).this has been diagnosed as an accelerator sensor failure. (the part will not be available for three (3) days; we are advised to drive "carefully until the part can be replaced.) this sensor failure is then one of several others in this particular vehicle: the fuel guage has been replaced once or twice; the seat heater sensor just, and out-of-warranty, burned a hole in the front seat (three weeks awaiting factory reps 'get-back.').an air conditioning problem (leak) was also noted and repaired at about 50,000 miles.
My 2002 vw jetta, vin# [xxx] has approximately 22,334 miles on it and has been at pacific vw since march 18, 2004. The concern with the vehicle, which the dealer/factory reps have been unable to remedy is with a complete loss of acceleration. When depressing the accelerator pedal, the vehicle will slightly accelerate to about 15-20 mph and then the vehicle will not propel forward at any faster rate, even with the pedal all the way to the floor. Acceleration is resumed when the pedal is brought up to the top again and depressed yet again to get any normal type of acceleration.please note that this is not poor acceleration but rather an inability for the vehicle to accelerate. This condition has been attempted to be remedied by my dealership by repairing/replacing the ecm, tcm, fuel pump, wiring harness and a radiator hose - the hose was damaged while attempting to repair the vehicle and is unrelated to the vehicles true concerns.all other items were unsuccsessful. The safety concern is that when merging or turning onto traffic and attempting to accelerate, there is a huge potential for an accident if the vehicle will not accelerate, even with the pedal all the way to the floor. I fear that a rear end accident may ensue if this condition is not fixed by vw. I have yet to hear from a factory representative despite multiple phone calls and an email notification to vw. Kind regards,[xxx].updated 07/30/2012information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Dt*: the contact stated while driving 65 mph, the vehicle was pulled over by police and informed the tail lights were not illuminated.the 3 brake lights failed to illuminate in rapid succession and required that the bulbs needed to be replaced in august.the cruise control failed intermittently, as well as, the lighting in the instrument panel by the heat switch.the manufacturer was notified, but informed the contact the vehicle was not included in recall # 06v183000 for the exterior lighting: brake lights: switch due to the vin, although the problems were similar.
I had driven the car approximately 30 miles when, while at a stop light the sunroof exploded outward.the pane remained in one piece, but was shattered and small shards of glass fell down on me.the temp outside was 36 degrees, no vehicle passed by, there was no point of impact, no severe temperature change, no chip or crack in the glass prior to the incident.the vehicle is kept in a garage and there was no precipitation (snow or rain) on that day.vw claims no fault of theirs, but admits to a recall on a trough that leads from the sunroof down through the doors that's known to clog with debris.vw will not repair at their cost.
Windows fall off of track in door.glass falls completely inside the door.this happened while i was driving and is a major safety hazard.i was entering a 6 lane highway when this happened.it was my driver side front door.my husband has had this happen on his jetta as well.we don't recommend jetta's or vw for that matter for anything.we haven't even owned our cars for a year and we purchased them on the same day.they have been in the shop for repairs between the both of them 6 times! 3 each car!this is ridiculous for new cars and the windows are not safe if you ask me.according to vw technicians, it is a known issue, but won't be replaced until they break.these windows falling inside the door like they do is a hazard.if you are driving in the rain or even a nice day, it is distracting and not safe.*nlm
Pax front window fell into the door.due to cheap, plastic window clips that failed.replacement clips are now cheap pot metal window clips.
Heater core on 2002 volkswagon jetta failed after 68000 miles.remedy according to vw... Pay 1200.00 to have it fixed...sorry.
Defective clips that hold the driver's and passenger's door window to the mechanism which moves the window up and down. *ph
Windows suddenly and inexplicably fall down into doors. If children are in the car when this occurs this is a major safety hazard (i have child safety windows in the back seats of my car and use them when my nephews are in the car).the car is open to theft and damage from the elements.this has been an ongoing problem with vw cars as i found out through talking to other customers.i consider this to be a safety issue and something the nhtsa should look into
Was currently deployed in support of operation iraqi freedom for more than a year, my car was at my parents, being driven once or twice a week to keep engine in good shape.some of these things have been since returning in april 2004, others happened prior to leaving in february 2003.it's a 2002 jetta gls.i shouldn't be having these type of problems this soon.1.oil plug on oil pan is almost stripped from getting oil changes (advised by 3 different garages).currently attempting to get a new plug, an oversized one per 2 garages. 2.patches of paint seem to be almost chipping away (on several spots all over the car).took it to the dealer & they said it was due to bird poop.my car stays in a garage & gets washed bi-weekly.3.the coating on both inside door handles is peeling.4.the window mechanism needed fixed.dealer fixed.5.recall about brake light fixed by dealer.
Way to many to list here. I have had problems from the start. More than $7000 worth of repair (plus more that was covered by warr)the final item that caused me to say i would never consider another vw product was the engine damage caused by a timing belt failure. All services were performed at the dealership. The users manual states inspection of the belt at services (that i paid for) and replacement at 120,000 miles.i only had 92,000 miles.it will cost $5,000 to repair the engine.it is not cost effective to repair this car.it was a great car to drive but quality control is poor at best.
Window regulator broke.window would power up or down, stayed in down position with rain coming in.
Powered down window and it made a loud noise and failed to return to the up position.dt
2 times i had to replace a faulty 02 sensor 1st time engine temp sensor. Rear left light burned out 3-4 times within 80 000km. Said it's easier to replace then find the problem at dealership. Have done oil consumption tests 1 litre of oil per 3161km. Saying that this normal. This dealership have recommended flushing the engine. Changing the grade of oil. Do not drive in rush hour traffic. Most of the consumption occurs on the highway and not in traffic. Change the oil instead of 8000 km at 5000km??? this is what volkswagen has recommended. The most interesting part was watching the mechanic when it consumed the most amount between oil consumption test. He started looking for leaks again & added oil. Rattling in driver side door and window fell into door passenger side. Fixed window and rattling still seems to be noticable.
This is a huge problem, almost everyone i have spoke to about it at the dealership admits that it is a huge problem.they knew what was wrong with the car when i called without even looking at it.this happened twice with in two months of the first problem.you need to investage this before some one gets killed. No safety defect listed.
I purchased a new 2002 jetta gls and have had the car jump started four times in the past year.after the secondtime the battery died, they gave me a solar panel to help keep the battery charged.my battery died again last week with the solar panel plugged in.vw ran another diagnostic test and still maintains that, among a long list of the other possibilities they have offered me, they are sureit is becausei don't drive the car enoughto charge the battery sufficiently to handle all the electronics that are standard on the car.i am not satisfied with this explanation.if they put all these "extras" on the car and it draws too much on the battery when not driven for a few days , then why put them on the car? in addition,i also had the front windows crash inside the door while entering a major highway. They werereplaced.and, last month while i had the car in for a recall regarding the tail lights, i had to have the window mechanism fixed again due to a faulty clamp. I will never buy another volkswagen.i never expected a new car to have so many problems.it is an inconvenience and a waste of time.
Bolth driver and passenger window doesn't open or close.this is a safety issue.they are locked in place and can't be opened until the units are replaced.
Turning into driveway, heard a "pop" and then watched the front passenger window shake and rattle its way down, without the power window buttons being depressed.window remained trapped down in the door, until the dealer finally looked and it and determined the screws and pins holding the window track in place had cracked.
My driver's side window suddenly stopped working.i took it to a repair shop and the mechanic said that piece that holds the window in place was stretched and about to break.when i spoke with a friend who used to own a jetta of the same year, make, and model as mine, he said that the same thing had happened to his vehicle.he said that there had been a recall on this part.when i checked the nhtsa's web site, however, i could not find this recall.the consumer had problems with the engine and the sterring column was defective. The engine light illuminated right after the vehicle was purchased. Updated 06/01/09.
Power window regulator failed, allowing window to fall inside door well with no warning.dealership used tape to pull up window to hold it.tape held a couple of days and window fell again while raining and parking. Part replaced.currently, passenger's window did the samething.part is on national back order.
Purchased car in january 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved.then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again.
Both front windows have fallen.i have been without my car for over 2 wks.the first time the window fell it took about a week.all dealers in miami have the windows on backorder due to the high amount of incidents.
Upon purchasing a 2002 jetta gls tdi 4-door sedan (turbo-charged) on 09/13/02 and having it approx. 2 hours after the purchase, the passenger side power window made a loud "pop" sound when rolling it down.the window would continue to roll down fine but the further down it went, the more i heard a "crunching" sound.the window ended up going all the way down into the door, thus leaving my car open to theft and any unforseen bad weather conditions.the window gave no prior indication that this issue would occur.the window would not roll up whatsoever.from reports read on the internet and at the nhtsa site, this is an awfully common problem that vw should have resolved a long time ago.apparently, it's still sadly outstanding and nhtsa or other similar organization should require vw to fix this asap at no charge to the customer. Nlm
The power windows and electronic door locks of my 2002 jetta doesn't work ? windows won't open and doors won't lock.it has to be done manually until they stopped working for two months with no signs or any warning.took the car to the dealership and suggested that a new comfort control center module is needed.since the car is no longer under warranty because it had 60,000 miles on it, the part cost $300.vw america has denied my claim and will not assist with the repair.the malfunction is believed to be a defect on the original part and i'm not liable or hold responsible for its replacement, since the failure of operation as it should be is at no fault or negligence on my behalf as the original owner of the vehicle.*la
My wife's 2002 jetta station wagon turbo has been nothing but trouble. Only 30 k and today a $2,600 repair. Valve for air conditioner pump broke and sent metal fragments through the system necessitating replacement of ac pump. Cooling fan not working- that's $800.00. Last repair was auto windows- idiot designers put in plastic components. My wife takes excellent care of her vehicle (oil change, etc.) and this inferior bit of workmanship just costs her more money. She will shortly be dumping this piece of crap fortoyota corolla.
The passenger window for my 2001 jetta failed while driving.there was a loud bang and the window fell inside the car, making the car impossible to secure.i park on the street in san francisco and rain is forcasted.
Passenger's side front window ground to a halt then collapsedinto the door frame.window would not come back up.dealer reports this is a known issue:the teflon guide sleeves break, especially in hot climates, and allow the window to fall into the door.dealer will not replace other slides until they fail even though the vehicle has less than 1,300 miles on it! dealer claims replacement parts have been redesigned to include metal reinforcement. This is huge issue, especially since there is no warning before failure. In inclement weather the car becomes totally undrivable and cannot be secured. Other model years, including 2001 jettas have the same problem. Please look into this. Vw should repair all four windows on all jettas with this type of window guide sleeve.
Engine failure, radio failure, window wouldn't roll back up, vibrating speakers.w service shop failed to correct conditions on several occasions.
The power window controls stopped functioning and caused all four windows not to go down, therefore the doors had to be manually locked. The dealer found that the comfort control center module had to be replaced. Volkswagen agreed to pay half the repair cost.nlm
This car has had too many serious problems to be limited to this small space. It is clearly a lemon. These problems substantially impair the use andvalue of the vehicle. The car received a new transmission yesterday after we had reported 3 previous times that there it remained in reverse after shifting into drive. Each time we were told it was unreproduceable and the complaint was never noted on the work orders. Finally, the dealership did relent and replace the transmission.we encountered the same type of treatment with the engine burning oil, and it wasn't until the engine ran completely out of oil, that the dealer would address the problem.the first time we had complained about the oil was 2 months after we had bought the car!!!
I was driving to work when my 2002 voklswagen jetta hit a bump in the road/pothole and the passenger airbag went off.i got out to inspect if i hit anything since i wasn't sure because of the airbag going off.i got out of the car and there wasnothing in the road besides a pothole that everyone else hit as well on the off ramp.there was not a scratch of damage or any impact at all.i just bought this car a little over 2 months ago and it was already back to the dealer for a broken power window and twice for the transmission.i am fed up with this car.there is only 25,000 miles on the car and an airbag should not go off for a pothole.i went to a different vw dealer and they said it's not a warranty issue and it would cost $800 - $1,000 to fix.this is ridiculous that i will have to pay for something like this for normal use of the car.
On three separate occasions the drivers side front window (2) and the passenger side front window (1) has fallen down into the door. On the first occasion the window shattered inside the door and had to be replaced. The latest incident happened on july 1st, 2002 and as of this date (7/19/02) vw has not only not repaired the car, but can't give me a date when they can because they can't locate parts to repair the assembly. The car is being driven with the dealer installed tape holding the windows up, but this doesn't work very well in the arizona sun or during monsoon season. I'd also like to add that the last time this happened my wife was driving from phoenix to tucson (as she does 4 times a week, round trip of 230 miles daily) and had to drive over 100 miles with no window in 111 degree heat.the local dealer has been great throughtout this whole exercise, but vw has not given customer service i would brag about.one more item i'd like to add - i've talked with several other jetta owners who have had the exact same problem. Any help you can offer will be greatly appreciated.
I have a 2002 1.8t volkswagen jetta - i have experienced numerous failures. 1)radio has failed twice - in each instance fault was traced to a fuse - following radio failure i experienced repeated dead batteries until the radio was repaired. 2) abs failure detected when i was getting my radio fixed the second time 3)vehicle has failed to start on two occasions - i wait a minute and try again - it worked 4)my window fell into the door 5)i experienced an activation of numerous engine fault lights that reset following engine restart6)the coating on interior door handle surfaces peels off easily7)the chrome ring around the shift know is peeling.
I purchased the car new in june as a left over, had it a month and the window on the drivers side fell to the bottom of the door. Brought it to the dealer and was told they replaced it with metal clips and it wouldn't happen again.5 months later it happened again, same window.
Both front wheel bearings failed with less than 60,000 miles. Front right electric window fell into door at 65,000. Replaced spool and broken retention clips. Radio has failed 3 times and been replaced twice. Third time i had to reset fuse #42. Old parts are available.
While attempting to roll the window up, the window fell into the door.the car was parked in a public parking lot during the day, without being able to securely lock the vehicle.the local vw shop was able to correct the problem the following day.this was the second occurrence. *la
I bought the car 3 days later the problem(s) started.and they have been going ever since.shifting hard, display lights, would not start, wondows would not roll down, or iff they did, they made a loud thud.
On 3 separate occasions when the power window button was depressed and glass dropped down into the door . This occurred because the plastic clips that hold the glass easily break .dealership has to take the door apart to service the glass.
No summary.dt
The contact owns a 2002 volkswagen jetta. While driving at 60 mph, the driver side power window regulator collapsed. The contact spoke with the dealer who advised the failure was not a recall item and repairs would be at the owner's' expense. The vehicle was not repaired. The current mileage was 20,000 and the failure mileage was 19,995.
While driving, the left side view mirror casing/ cover fell off.the vehicle was taken to the dealer who indicated the part would not be replaced under warranty.the dealer concluded that the part fell off due to external circumstances.the consumer believes there is a defect.
The contact owns a 2002 vw jetta.whenever therewasheavy rain, the water came through the sun roof. The water damagedthe floor of the vehicle and caused mold under the carpet cushion.this failureoccurred on two occasions.the current and failure mileagewas86,000.
Thesun roof openedby itself the pop up portion while driving.it happened numerous times.i had to turn the knob to open it then turn the knob to close it and then it closed.
Seat heater malfunctioned, burned through the leather seat and burned me while i was driving.i safely pulled the car to the side of the road.the replacement components also malfunctioned, burning the leather seat and once again, burned me.also, the sunroof has plastic guides that keep breaking, i have had these plastic components replaced three times since i purchased my car in 2002, and i don't use my sunroof that often, probably less than 30 times/year.
While rolling passenger's window up there was a grinding noise. Window dropped,and was unable to roll it up again. Please provide further information.
The lease on my vw it is end in one next month january 2005. They send a person to inspect the car, he found everything ok, his report say that i need to do a windshield repair. The windshield don't have nothing that you can clearly see, he used a special pen, and found like 60 chips like sand chips. Now they want me to replace the windshield, when there is nothig wrong with it. Please help me i am not willing to pay $350.00 it is unfair. When this car has giving us only porblems and spend half of the time on ht e dealership. Thank you.
2002 volkswagen jetta leaks during the rain, console vent broke, center ac vent broken, sunroof cover jammed, and the windshield wipers are out of alignment.*mrthe leak has caused the carpert to become molded.the dealer refuse to provide any further assistance because they were unable to locate toe origin of the leak.the consumer contacted the manufacturer about replacing the vehice but the refused.
I was leaving a parking lot that had a slight curve and i hit some black ice. The car went straight into the curb and with the impact, which in my opinion, was not a great amount, caused the side curtain and passenger seat airbag to deploy. With how the wheel hit the curb, it also damaged the alignment of the wheels.
Water pump replaced, tires always have issues because of the rim design, code errors, rear rods replaced, muffler, misfiring, radiator ect.
While on the freeway we had a blown tire in our 2002 vw jetta gls vr6 vehicle.we could not open the wheel bolts since they were glued from the factory, into the wheel. It took a 4' piece of pipe to operate the bolts wrench to open them.furthermore, the jack supplied with the vehicle is undersized and unsafe to operate. It shifted with the vehicle and was not able to provide a steady support for raising the vehicle for the wheel change. After a few tries, we resorted to using a hydraulic jack supplied by the local sheriff deputy who was passing by the location we were stopped at.
Twice in the past four months i have been driving the car and unfortunately hit a pothole.nothing out of the ordinary, a simple pothole on the road.in both instances the front passenger-side wheel (rim) has bent and the tire blew out.i have now had to replace the wheel at an outrageous price.i find it ridiculous that this has occurred twice in such a short period of time.the second incident was at night and in the rain.i do not know how to change a tire, and no one stopped to help me.i had to pay $25 to a towing company to have someone come out and change the tire.*la
Purchased car in january 2002 new from dealer, in shop 2 days later tire not installed, causing it to go flat, happened again 2 days after that, and again the next week, finally rims and tires were replaced problem solved.then hand brake failed, in shop to fix, 2 weeks after it was returned failed again, fixed, then 3 weeks after that if failed again, then the window brackets broke, then engine failed that was supposedly on a recall part, was fixed, then it failed a few months later again, supposedly fixed, then it failed again only this time they said it was the catalytic converter, then it failed again this time they said it was the oil pump and hose and blamed that on us, then it failed again, was fixed, and now it is completely down again.
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