We found the following complaints for VOLKSWAGEN JETTA SPORTWAGEN (2013)
Read complaints for VOLKSWAGEN JETTA SPORTWAGEN (2013)
On a cold morning,i started my car by turning the key in the ignition, then locked the doors manually from the exterior with another key, in order to allow the car to warm up and defrost before the commute to work. When i returned 10 minutes later, the car was emitting gray smoke from the hood, and upon opening the driver's door,i discovered that the entire cabin of the vehicle was filled with gray smoke as well. I reached in and removed the key from the ignition, then left the vehicle with the driver door open to allow the smoke to air out. Once the smoke cleared,i was able to see that the dash near the driver's seathad completely melted, the ceiling had burned, the windshield had shattered,and several other dashboard components were melted and/or missing. I never witnessed flame, and i contacted 911 immediately to have police and/or fire dispatched to my home to ensure the situation was resolved.a single officer arrived and advised that with no indication of criminality, i need only contact my insurance agent, which i did.
Engine won't turn off. Car is in park, i try turning the engine off to exit the vehicle, key comes out but the engine is still running.
Engine won't turn off. Car is in park, i try turning the engine off to exit the vehicle, key comes out but the engine is still running.
While driving this vehicle to work it started to decelerate on the highway, lose power, and stumble.the check engine and glow plug lights came on the dash.the car was able to be driven at a reduced highway speed for a short distance to a park and ride to be towed to a dealer.the car was stumbling occasionally when accelerating and starting to die out, but not stalling.
Warm or cold engine. Light throttle use similar to in town and highway driving conditions any gear (in manual transmission) around 10-40 mph steady speed and when transitioning from acceleration to coast to acceleration, and occasionally under hard acceleration car seems to "hiccup" or lose power and go through a throttle cut and follow on "confused" state (pulsing on and off the throttle) requiring the operator to let off the throttle until it stops being "confused". Could cause accident due to inability to accelerate if needed or unexpected "hiccup" causing someone who is being tailgated to be rear ended. Through checking publicly available forums i have found several complaints from users with responses indicating owners of this model tdi motor may be experiencing these same symptoms and when taken to vw (according to online forums) can take anywhere from 1 day to 1 month for them to come back with "we don't know what it is". Software fixes when done do not seem to fix the issue completely (acording to forums) nor does "purging" soot by doing high rpm (above 4000rpm) appear to fix the issue permanently with the issue coming back afterwards.through commuting in my vehicle ~1500 miles per month i experience the pulsing every day at all speeds from 10-40 mph with low/steady throttle input when maintaining a steady speed. I also experienced the "confused" symptom today after an emergency stop at highway speeds necessitating a hard acceleration afterwards which i could not complete due to the engine cutting and acting "confused" around 3000 rpms in 3rd gear. Symptoms do not appear to incapacitate or immobilize the car and appear to be more of an "annoyance" but could effect safety and long term reliability with the constant loading and unloading motion of parts in the drive line. No indicator or alarm lights lit.google tdi hiccup and 2013 tdi hiccup for forums
Dear sirs;the washington state attorney general advised that i contact you in regards to volkswagen group of america 2.0-liter class action settlementmy claim made during the recall was accepted then later denied. I now have no incentive to have the car modified to conform with the environmental standards the rest of the car industry must abide by.also, i had gone through the trouble of buying another car, which i needed for work, in anticipation that volkswagen would honor the contract they made with me.i believe their ultimate denial of my claim was intentional deception by volkswagen group and their representatives on the claims committee to avoid paying me the $20,900 they had previously agreed to pay and were in fact required to pay by law, under the class action settlement.i am most likely not the only citizen who was damaged by volkswagen's deception and fraud in creating a false and misleading 'deadline' for this settlement'a settlement which was designed to repay consumers who were affected by volkswagen's original deception and fraud regarding the emissions on the cars they sold to us. Respectfully yours, [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2013 volkswagen jetta sportswagen. The contact stated that after refueling the vehicle, it was discovered that fuel was leaking from the vehicle. Upon inspection, it was discovered that the fuel tank coupler located between the fuel tank and exhaust pipe had failed to cause the fuel tank to leak fuel. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 210,000.
Warm or cold engine. Light throttle use similar to in town and highway driving conditions any gear (in manual transmission) around 10-40 mph steady speed and when transitioning from acceleration to coast to acceleration, and occasionally under hard acceleration car seems to "hiccup" or lose power and go through a throttle cut and follow on "confused" state (pulsing on and off the throttle) requiring the operator to let off the throttle until it stops being "confused". Could cause accident due to inability to accelerate if needed or unexpected "hiccup" causing someone who is being tailgated to be rear ended. Through checking publicly available forums i have found several complaints from users with responses indicating owners of this model tdi motor may be experiencing these same symptoms and when taken to vw (according to online forums) can take anywhere from 1 day to 1 month for them to come back with "we don't know what it is". Software fixes when done do not seem to fix the issue completely (acording to forums) nor does "purging" soot by doing high rpm (above 4000rpm) appear to fix the issue permanently with the issue coming back afterwards.through commuting in my vehicle ~1500 miles per month i experience the pulsing every day at all speeds from 10-40 mph with low/steady throttle input when maintaining a steady speed. I also experienced the "confused" symptom today after an emergency stop at highway speeds necessitating a hard acceleration afterwards which i could not complete due to the engine cutting and acting "confused" around 3000 rpms in 3rd gear. Symptoms do not appear to incapacitate or immobilize the car and appear to be more of an "annoyance" but could effect safety and long term reliability with the constant loading and unloading motion of parts in the drive line. No indicator or alarm lights lit.google tdi hiccup and 2013 tdi hiccup for forums
My wife and her mother were out shopping in san diego. They suddenly experienced engine malfunction and subsequent stall of our 2013 jetta tdi sportwagon. This resulted in our vehicle blocking a two lane busy boulevard. This street is a no stopping anytime roadway clearly marked with signs. My wife christine, pulled to the far right of the shoulder as possible. This was a frightening and dangerous experience for my wife and mother in law. The vw was totally dead and required towing to a vw dealer repair facility.the service rep at vw diagnosed the issue immediately when the details of the malfunction were explained. Apparently, this issue has been known and thoroughly investigated. I am shocked to find out the problem is extensive with the tdi engines from volkswagen. How could i have not been notified of this potential dangerous situation?
While driving the vehicle was low on power and the glow plug light was flashing. This was the second time that this exact thing happened. The first time i turned the car off and let it set for a few minutes and it restarted and ran fine. We were on the highway and had to make our way through traffic to the side of the road, luckily it was not busy. On july 31 the same thing happened but this time the car was stopped in the middle of an intersection coming off of the highway. This time the car would not restart and the check engine light along with the glow plug light were on. Once we had the vehicle towed to the dealership they proceeded to inform me that the high pressure fuel pump had failed and the entire fuel system minus the tank had to be replaced due to metal shavings being in the fuel system. The only good thing about this issue was that none of my children were in the car when this happened as the car stopped in the middle of an intersection.
While driving home, the car stalled with no warning and would not restart although starter etc were working fine. After getting it towed to the dealership, they reported that the fuel pump had failed leaving metal through out my fuel system, a problem they've seen with this make and model in the past. After contacting the manufacturer, they said it was a known issue, but not common enough to warrant a recall and would not cover the cost of repair which was over $5000, more than the current value of the car in good condition.
Dsg transmission failure at112,00 miles
My vehicle only has about 80,000 miles and there is a very loud sound coming from the dual mass flywheel when idling, both when parked or in drive. This seems premature for this transmission.
Brake sometimes not working properly when the vehicle is on low speed less than 20 m/h. I feel the front brake is not working sometimes. I visit the car repair center and they said it is fine. But i read the same issue on the internet forum. They have changed the brake oil or master cylinder or brake rotor and disk but they just spent money and nothing improved. I need your help.
The sun roof drain tubes shrink and separate causing a water leak inside of the car and continuing down the "a" pillar. There are air bags located in the "a" pillar, and this water migration, will over time, have an affect on the operation of the air bags. I know of three friends with jetta sportwagens within this body style, mkvi, that have the same problem. Volkswagen has denied fixing this problem at their cost, they say it is out of warranty. This is going to be a safety, and liability issue, it may already be one, and it should be a recall item, fixed at their cost. To continue to use the same drain tubes, which shrink and leak after only two years is negligence. I hope that someone isn't injured by this when wet or rotten air bags are deployed.
Heard strange noise while driving in town.found passenger rear coil spring was broken.upon further review the shop also found that the drivers side front spring was broken.minimal corrosion was present on the coils and the car only has ~50,000 miles.
The left front and left rear coil springs are broken.
Warm or cold engine. Light throttle use similar to in town and highway driving conditions any gear (in manual transmission) around 10-40 mph steady speed and when transitioning from acceleration to coast to acceleration, and occasionally under hard acceleration car seems to "hiccup" or lose power and go through a throttle cut and follow on "confused" state (pulsing on and off the throttle) requiring the operator to let off the throttle until it stops being "confused". Could cause accident due to inability to accelerate if needed or unexpected "hiccup" causing someone who is being tailgated to be rear ended. Through checking publicly available forums i have found several complaints from users with responses indicating owners of this model tdi motor may be experiencing these same symptoms and when taken to vw (according to online forums) can take anywhere from 1 day to 1 month for them to come back with "we don't know what it is". Software fixes when done do not seem to fix the issue completely (acording to forums) nor does "purging" soot by doing high rpm (above 4000rpm) appear to fix the issue permanently with the issue coming back afterwards.through commuting in my vehicle ~1500 miles per month i experience the pulsing every day at all speeds from 10-40 mph with low/steady throttle input when maintaining a steady speed. I also experienced the "confused" symptom today after an emergency stop at highway speeds necessitating a hard acceleration afterwards which i could not complete due to the engine cutting and acting "confused" around 3000 rpms in 3rd gear. Symptoms do not appear to incapacitate or immobilize the car and appear to be more of an "annoyance" but could effect safety and long term reliability with the constant loading and unloading motion of parts in the drive line. No indicator or alarm lights lit.google tdi hiccup and 2013 tdi hiccup for forums
Rain gutters ineffective causing flooding into the interior of the car.this is an ongoing problem.
Key gets stuck in ignition when turning off the engine.
Front sunroof glass (the portion that moves when the glass is opened) spontaneously shattered. This occurred while driving at ~70mph on a smooth highway in minimal traffic; clear weather, roughly 60 degrees f. I did not pass under any overpasses immediately preceding this event. I normally leave the sun shade back and did not notice any cracks.as i was driving, i heard a very loud noise and immediately glass started falling on me and throughout the cabin. I slowed and exited the interstate, pulled into a safe area and immediately took pictures and called my insurance. The remaining glass appears to be bowed upwards.
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