We found the following complaints for U HAUL U HAUL (Unknown)
Read complaints for U HAUL U HAUL (Unknown)
Concerns of problem with rental vehicles specifically uhauls.*mrthe consumer stated the u-haul had problems with the brake lights, parking lights and the turn signal lights.the u-haul was replaced after the problems could not be corrected.on the second u-haul, while driving, the engine died and the brakes locked up, which caused the truck to slide off the road.
Problems with u-haul trucks safety / maintenance.*mrthe consumer rented the truck for a ten hour trip. When the consumer attempted to turn on the a/c no cold air came out of the vents because there was no coolant in the system.on hour later the power steering belt broke.the vehicle had no brake lights or signal lights on the driver's side.during another trip the rental trucks windshield leaked water onto the dash.the consumer believes these truck should be serviced regularly prior to giving them to a consumer for use.*nlm
Consumer stated the u-haul did no have a working horn.
Consumer stated the vehicle would not start, the vehicle was taken to a repair shop, which indicated there was an ignition problem, however the problem could not be resolved.
This is the consumers second u-haul, the truck overheated while going up a steep grade, and when this would happen a loud buzzer would go off.
Concerns of problem with rental vehicles specifically uhauls.*mrthe consumer stated the u-haul had problems with the brake lights, parking lights and the turn signal lights.the u-haul was replaced after the problems could not be corrected.on the second u-haul, while driving, the engine died and the brakes locked up, which caused the truck to slide off the road.
Oil pressure was at 40-45 when consumer started out on a road trip. 30 miles later,oil pressure was at 80- 85.consumer thoughttruck was going to overheat or blowout.vehicle began to shift violently.company did not assist with the parblem. Please a dd the vin# to the form.
I am filing a complaint against uhaul and the unsafe vehicles that they are renting to consumers. These vehicles are a danger not only to those who are renting them but also to the general public that travel the highways where these vehicles are being operated.i reserved a truck on friday feb 27 in jackson ms and was shown a fairly new truck that was to be held for me.on saturday i was given an older truck that was supposed to have been serviced.i told them again i was a female driving alone to another state and was assured that the vehicle was in top shape.the rear lights and emergency flashers went out, the brakes pulled hard to the left, the speedometer did not work when going over 50 miles per hour, the truck surged and made noises, the power steering went out and left us broken down in the middle of the night in arkansas.(my son in law decided he was afraid to let me drive their equipment alone - thank goodness!)the 24 hour hotline did not work any better than the truck!i have recently filed a complaint with uhaul customer service...although the links on their website have not worked for weeks now.surely uhaul has a responsibility to provide equipment that is fit for use.
Engine oil leak.*skd
As consumer drove the u-haul home, he noticed that the muffler was extremly loud, which was due to the muffler not being attached to one of the pipes underneath the truck.
Consumer stated the air condtioner was not working, consumer was given a second u-haul due to previous problems with the first vehicle, the second vehicle also experienced air conditoner problems.
Consumer turned on defroster forwindshield anda/c vent blewout.engine fumes inside vehicle.fumes madeconsumer sick.company's contractor mechanicurged consumer to put duck tape over each vent which forcedair flow to rise fromfloor.consumer road trip was prolonged becausefumes were too much to take onhot days whena/c was needed.please add the vin# to the form.
Problems with u-haul trucks safety / maintenance.*mrthe consumer rented the truck for a ten hour trip. When the consumer attempted to turn on the a/c no cold air came out of the vents because there was no coolant in the system.on hour later the power steering belt broke.the vehicle had no brake lights or signal lights on the driver's side.during another trip the rental trucks windshield leaked water onto the dash.the consumer believes these truck should be serviced regularly prior to giving them to a consumer for use.*nlm
Nar 07-15-2003the consumer experienced problems with , transmission, tail gate, and air conditioner on rental uhaul truck.
I am filing a complaint against uhaul and the unsafe vehicles that they are renting to consumers. These vehicles are a danger not only to those who are renting them but also to the general public that travel the highways where these vehicles are being operated.i reserved a truck on friday feb 27 in jackson ms and was shown a fairly new truck that was to be held for me.on saturday i was given an older truck that was supposed to have been serviced.i told them again i was a female driving alone to another state and was assured that the vehicle was in top shape.the rear lights and emergency flashers went out, the brakes pulled hard to the left, the speedometer did not work when going over 50 miles per hour, the truck surged and made noises, the power steering went out and left us broken down in the middle of the night in arkansas.(my son in law decided he was afraid to let me drive their equipment alone - thank goodness!)the 24 hour hotline did not work any better than the truck!i have recently filed a complaint with uhaul customer service...although the links on their website have not worked for weeks now.surely uhaul has a responsibility to provide equipment that is fit for use.
I am filing a complaint against uhaul and the unsafe vehicles that they are renting to consumers. These vehicles are a danger not only to those who are renting them but also to the general public that travel the highways where these vehicles are being operated.i reserved a truck on friday feb 27 in jackson ms and was shown a fairly new truck that was to be held for me.on saturday i was given an older truck that was supposed to have been serviced.i told them again i was a female driving alone to another state and was assured that the vehicle was in top shape.the rear lights and emergency flashers went out, the brakes pulled hard to the left, the speedometer did not work when going over 50 miles per hour, the truck surged and made noises, the power steering went out and left us broken down in the middle of the night in arkansas.(my son in law decided he was afraid to let me drive their equipment alone - thank goodness!)the 24 hour hotline did not work any better than the truck!i have recently filed a complaint with uhaul customer service...although the links on their website have not worked for weeks now.surely uhaul has a responsibility to provide equipment that is fit for use.
Nar 07-15-2003the consumer experienced problems with , transmission, tail gate, and air conditioner on rental uhaul truck.
Consumer stated the housing where the trailer lights connect was broken.
Consumer stated while driving, the u-haul ran out of gas, however the gas gauge was displaying a full tank, the vehicle was taken to a repair shop, however the problem could not be fixed, consumer also experienced the same problem with the second u-haul that was given to him.
Consumer was unable to unlock the doors with the key, consumer had to put his arm through the passenger side vent window in order to unlock the passenger door.
Parking brake was engaged prrmannetly.consumer reported problem tocompany, andsupervisor stated, "they didn't want vehicle in their shop because it was too much trouble".company's contractor mechanic cutcable toemergency brake beneathvehicle.consumer was later at a gas station on an incline, andvehicle almost rolled into a ditch.consumer was pulling a dolly with another vehicle attached.consumer is presently was taking action. Please add the vin.
Emergency brake failure.
Nar 07-15-2003the consumer experienced problems with , transmission, tail gate, and air conditioner on rental uhaul truck.
When attempting to exit a ramp, consumer tried several times to pull on to the street but was unable to, because the clutch kept popping out of gear, on the final try, the driveshaft broke loose and flew to the side of the truck, consumer started going backwards down the hill of the exit ramp, consumer tried the emergency brake, but it did not work, another motorist threw the broken driveshaft underneath the front tire to bring the truck to a stop.
My wife and i rented a 26' moving van from u-haul at 1943 del monte blvd. Seaside, ca 93955 on 12/27/2008.the u-haul only has a driver side seat belt installed.the center and passenger seat belt clips (locks) were cut and therefore place at risk any passenger riding in the center or passenger seats.the license plate is az - ad 04585the key ring markings indicated: mdl: jhserial: 1778key: mthe u-haul was returned to u-haul self storage on white lane in bakersfield, ca on 12/29/08the impetus of this complaint is to have u-haul repair the safety belts and reimburse the charges to our credit card given that u-haul could not provision a fully safe vehicle.
I am filing a complaint against uhaul and the unsafe vehicles that they are renting to consumers. These vehicles are a danger not only to those who are renting them but also to the general public that travel the highways where these vehicles are being operated.i reserved a truck on friday feb 27 in jackson ms and was shown a fairly new truck that was to be held for me.on saturday i was given an older truck that was supposed to have been serviced.i told them again i was a female driving alone to another state and was assured that the vehicle was in top shape.the rear lights and emergency flashers went out, the brakes pulled hard to the left, the speedometer did not work when going over 50 miles per hour, the truck surged and made noises, the power steering went out and left us broken down in the middle of the night in arkansas.(my son in law decided he was afraid to let me drive their equipment alone - thank goodness!)the 24 hour hotline did not work any better than the truck!i have recently filed a complaint with uhaul customer service...although the links on their website have not worked for weeks now.surely uhaul has a responsibility to provide equipment that is fit for use.
Concerns of problem with rental vehicles specifically uhauls.*mrthe consumer stated the u-haul had problems with the brake lights, parking lights and the turn signal lights.the u-haul was replaced after the problems could not be corrected.on the second u-haul, while driving, the engine died and the brakes locked up, which caused the truck to slide off the road.
Consumer stated the u-haul contained no brake fluid.
Consumer rented a u-haul and requested a trailer with surge brakes, while driving consumer almost had an accident due to no braking from the trailer, upon inspection there was no hydraulic fluid in the trailers master cylinder, consumer added fluid in the master cylinder but most of it leaked out.
Brake failure.
Brakes failed due to worn pads. *sd
Rent uhaul truck/pooler ga/11-8-04/end destination akron oh/need 4 business 2 arrive oh by 2pm on 11-10/leave ga 11-9/truck engine knocks/no oil/ok/drive thru blur ridge mtns @ night/part of appalachian/11-10 early resume thru appalachian mtns/enter oh on schedule/tried 2 exit 4 gas/had no brakes on truck/almost caused accident aborting exit/had gone thru 2 major mtn ranges-could have been fatal/12 pm-newcomerstown oh exit-request repair/after much trouble-determine hose was completely severed-cause 4 failure/also noted weak belt as concern/missed all business mtgs as scheduled/want complete refund 4 danger posed & lack of maintenance/uhaul offered $200/who oversees rented trucks upkeep?/uhaul would not tell me governing body to regulate safety 4 consumers/please help.
The steering wheel was so loose that vehiclehad to turn a quarter of the way before it got to the turn all the way.
Rear power steering bracket was missing/one of two bolts fell out, resulting in power steering failure.
Problems with u-haul trucks safety / maintenance.*mrthe consumer rented the truck for a ten hour trip. When the consumer attempted to turn on the a/c no cold air came out of the vents because there was no coolant in the system.on hour later the power steering belt broke.the vehicle had no brake lights or signal lights on the driver's side.during another trip the rental trucks windshield leaked water onto the dash.the consumer believes these truck should be serviced regularly prior to giving them to a consumer for use.*nlm
I am filing a complaint against uhaul and the unsafe vehicles that they are renting to consumers. These vehicles are a danger not only to those who are renting them but also to the general public that travel the highways where these vehicles are being operated.i reserved a truck on friday feb 27 in jackson ms and was shown a fairly new truck that was to be held for me.on saturday i was given an older truck that was supposed to have been serviced.i told them again i was a female driving alone to another state and was assured that the vehicle was in top shape.the rear lights and emergency flashers went out, the brakes pulled hard to the left, the speedometer did not work when going over 50 miles per hour, the truck surged and made noises, the power steering went out and left us broken down in the middle of the night in arkansas.(my son in law decided he was afraid to let me drive their equipment alone - thank goodness!)the 24 hour hotline did not work any better than the truck!i have recently filed a complaint with uhaul customer service...although the links on their website have not worked for weeks now.surely uhaul has a responsibility to provide equipment that is fit for use.
Power steering belt malfunctioned.
Problems with u-haul trucks safety / maintenance.*mrthe consumer rented the truck for a ten hour trip. When the consumer attempted to turn on the a/c no cold air came out of the vents because there was no coolant in the system.on hour later the power steering belt broke.the vehicle had no brake lights or signal lights on the driver's side.during another trip the rental trucks windshield leaked water onto the dash.the consumer believes these truck should be serviced regularly prior to giving them to a consumer for use.*nlm
The u-haul swayed from side to side at speeds of 45-50 mph.
Consumer stated the u-haul swayed from side to side at speeds of 45-50 mph, consumer believed the problem was suspension related.
While driving a portion of the tire experienced separation.*scc
Tire on right rear of the car carrier blew.
The consumer rented a dual axle u-haul trailer and had it loaded with 800 lbs, while driving the trailer developed a vibration, the consumer looked in the mirror and noticed a chunk of tire flying off one of the left hand tires and a few seconds later he noticed the entire front left tire come off the rim, upon inspection of the tire the consumer noticed both the inner and outer sidewalls were still seated on the rim and very hot while the other three were cool to the touch (goodyear hmg 2020 st205/75d14).nlm
Auto transporter hitch separated from truck ball.
When attempting to put ramp into the carrier the left ramp would not go into the carrier as the safety catch would not stay after the consumer loaded the vehicle on the u-haul auto transport he proceeded to hook up all the safety belts and chains.when he attempted to put the ramp into the carrier the left ramp would not go into the carrier as the safety catch wouldn't stay in place.after several attempts he asked his wife to assist.she pushed down the safety catch and the ramp fell onto her hand and caused immediate swelling of her entire hand.she was taken to the emergency room where they determined that her hand was not broken just extremely swollen. The consumer believes the equipment should have been checked before it was rented out.*nlm
I am filing a complaint against uhaul and the unsafe vehicles that they are renting to consumers. These vehicles are a danger not only to those who are renting them but also to the general public that travel the highways where these vehicles are being operated.i reserved a truck on friday feb 27 in jackson ms and was shown a fairly new truck that was to be held for me.on saturday i was given an older truck that was supposed to have been serviced.i told them again i was a female driving alone to another state and was assured that the vehicle was in top shape.the rear lights and emergency flashers went out, the brakes pulled hard to the left, the speedometer did not work when going over 50 miles per hour, the truck surged and made noises, the power steering went out and left us broken down in the middle of the night in arkansas.(my son in law decided he was afraid to let me drive their equipment alone - thank goodness!)the 24 hour hotline did not work any better than the truck!i have recently filed a complaint with uhaul customer service...although the links on their website have not worked for weeks now.surely uhaul has a responsibility to provide equipment that is fit for use.
Consumer turned on defroster forwindshield anda/c vent blewout.engine fumes inside vehicle.fumes madeconsumer sick.company's contractor mechanicurged consumer to put duck tape over each vent which forcedair flow to rise fromfloor.consumer road trip was prolonged becausefumes were too much to take onhot days whena/c was needed.please add the vin# to the form.
Consumer stated while driving in a rainstorm, the windshiled began to leak water.
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