We found the following complaints for TOYOTA SIENNA (2011)
Read complaints for TOYOTA SIENNA (2011)
The contact owns a 2011 toyota sienna. The contact received a recall notification for the air bags. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact was driving approximately 50 mph when the contact crashed into another vehicle that was traveling 5 mph. The contacts air bags did not deploy. There were no injuries and a police report was filed. The manufacturer was contacted and advised that the crash did not constitute air bag deployment. The vehicle was neither inspected nor repaired.the vin was unavailable. The current and failure mileage was 5,000.
Takatarecallno notification of parts available.it's been a long time.
Takata recall.i called toyota back on 7/18/2016, opened case# 1607150375 and to this day ( 1/30/2017 ) there has been no remedy for my vehicle.it has been quite annoying for me not to be able to seat someone on the passenger seat of my van, especially my wife. I also had to take family trips and outings without the use of the passenger seat. This issue is very frustrating and i need to have it resolved asap.
"takata recall"received notice from toyota that takata front passenger airbag inflator zone a has been issued a safety recall.no current solution given to fix problem but advised not to have passengers in front seat.this is a terrible solution for a problem with possible maiming or deadly consequence as it diminishes the utility of the vehicle.the ntsb should mandate that toyota replace these devices immediately or within a very short period of time. I understand that there are detonators manufactured that do not contain the volatile gas used in the takata equipped bags.toyota should acquire these at their expense and refit the vehicles with the alternative detonators.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000, 16v340000, and 11v560000 (structure, air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted three months ago and stated that they would send the parts to urbana, il. A case number was provided. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17*lj
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 11v560000 (equipment), and 16v340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available...updated 06/08/17 updated 10/13/2017
Takata recall, been 1 year since notice with no resolution.called toyota and rep said resolution would be before end of 2016.
The contact owns a 2011 toyota sienna. When the accelerator pedal was depressed, it became stuck. The brake pedal was depressed, but failed to operate. As a result, the vehicle crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Theapproximate failure mileage was 117,296.
Takata recall. The contact owns a 2011 toyota sienna. The contact inquired about nhtsa campaign number: 16v858000 (structure) and nhtsa campaign number: 16v340000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (air bags) and 16v340000 (air bags, structure)the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/23/17*lj
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallmy van is under this takata recall and its with dealership since last 4 months. I have been provided smaller vehichle from rental company. Since then no one is telling me when my van will be ready. I just tried to call toyota and they told me since i have been provided rental vehicle thats best they can do at this point. I really dont need this rental vehicle from toyota. I want my original van back from them. Toyota cant keep my vehicle forever by replacing loaner vehicle. I would like them to either compensate me for all the trouble we are going through or fix my van in timely manner.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). However, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made ware of the issue. The contact had not experienced failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact stated that the vehicle unintentionally accelerated as the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into a building. The air bags failed to deploy. A police report was filed. The driver sustained neck and leg injuries however, it was unknown if medical attention was required. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v285000 (air bags). However the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna.the contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment)however, the part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue.the contact had not experienced a failure.vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tools confirms parts not available.
Nothing has happened yet, but the dealership has done nothing to remedy therecall for the air bag or the sliding door. Why???
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (air bags), 16v340000 (air bags), and 11v560000 (equipment). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available and parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recallvehicle's primary use is for highway trips with my wife which are nowdangerous.
Takata recall.been calling dealer every few months, waiting for the recall to get remedied for the airbags.also, waiting for the dealer to remedy the sliding door recall.many calls to the service department have been unresolved, even with the promise to be called back.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v643000 (latches/locks/linkages). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v560000 (equipment), and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nathan toyota of davie, florida was contacted about the recall and stated that the remedy was unavailable on several occasions. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - recall is over a year old.i have taken the car to mike erdman toyota to address this and have been on their list for an extreme period.this should be addressed before someone is injured due to recall.i live in florida where the concern has been noted to be more concerning.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the driver and passenger side sliding doors failed to open and opened inadvertently. The vehicle was taken to three different dealers for diagnostic testing, but the technician could not locate a failure. In addition, the vehicle was taken to another dealer where it was diagnosed that the sliding door motor and the control bottom that controlled the sliding doors failed and needed to be replaced. The vehicle was repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. Vin tool confirms parts not available.
Takata recall:attempted to have recall service completed at heritage toyota in catonsville, md.was told they did not have the parts and was put on a waiting list.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called claremont toyota (601 auto center dr, claremont, ca 91711 (909) 542-1828) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was trying to park my van inside a campsite, driving at approx 1.2 mph when my van took off like a rocket. I couldn't stop the car even by braking. Luckily my van went into a ditch, airbags opened up, van went down the ditch and came up at an angle and stopped. I was badly hurt and passed out for few minutes, taken to a local hospital emergency room. The 16 page report ordered by toyota thru' a 3rd party clearly showed that the car went from 1.2 mph to 31.5 mph, engine rpm went from 800 to 4800 rpm in 4.2 secs. I checked with a reputable auto mechanic. He commented that no one can manually ramp the engine rpm to 4800 rpm. It is clearly an issue with toyota's electronic system. Toyota has denied any issue with their car in a letter to me.i want the national highway transportation safety admin to take my case against toyota. I will be glad to email the report and toyota letter to you. Please reply soon.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however the part to do the repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Took in for recall. Got van back and driver side sliding door no longer opens with door handle. Also large wire ran in 2nd row behind driver seats and just left there. Also jumper fuse ran under steering wheel. Electrical nightmare. Horrible maintenance. Unacceptable. Created more safety hazards.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall- i received notice that my van's passenger airbag was defective and to not allow any passenger in my front passenger seat. I am in a priority geographical area due to heat and humidity. I received this notice almost a year ago. I bought a minivan because i use it to travel with the family. Not being able to use the van for this purpose, and knowing it is a safety hazard for this amount of time seems inordinate, inconvenient to say the least, and risky! when will toyota have a fix?!
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I was traveling in an area surrounded by construction barrels trying to navigate my turn.the person in front of me stopped suddenly, and i hit him in the rear.the vehicle sustained almost $9000 worth of damage, however was not totaled.the airbag did not deploy.we asked toyota for an explanation, and they finally sent a third party to investigate.we were sent the download of the crash data recorder, but no explanation of what it meant, and toyota determined that the airbag was not faulty, even though the crash data recorder shows i hit someone front-to-rear traveling 38 miles per hour.after waiting 3 months on toyota, we finally gave up and are having the vehicle repaired.i have a chronic neck condition which was not caused by the accident but was greatly aggravated and made more painful from the accident.we have asked toyota for an explanation of the data from the recorder, but have not been provided one, only sent a letter stating toyota was not at fault and that injuries such as mine aren't proven to be prevented by the airbag. ..updated 11/03/14updated 4/28/2015
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 and 16v340000 (structure, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Summary:the subject vehicles are equipped with front passenger airbag inflators produced by takata. According to takata, the propellant in these inflators may degrade after prolonged exposure to high absolute humidity and fluctuating high temperatures. Degraded propellant can cause inflator rupture during airbag deployment.safety risk:in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.remedy:toyota is currently preparing the remedy for this condition and will provide additional information as it becomes available. The remedy, when available, will consist of the replacement of the airbag inflator or the airbag assembly, depending on the vehicle model.recall status: recall incomplete. Remedy not yet available
Takata recall - the manufacturer has failed to remedy the problem in a timely manner.i have been waiting for a fix for many months and have been told multiple times that the replacement parts should be shipping "soon".
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that maplewood toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 10/19/17 .
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The contact called the dealer (south austin toyota, located at 4800 s interstate hwy 35, frontage rd, austin, tx 78745) who stated that the remedy for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that he was on the list when the parts become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - i received my recall notice in june/july 2016. It's now been 8 months with still no eta on when my vehicle can be fixed. I'm making $500/mo payments on a van that i specifically bought for the seating and space among other capabilities. A couple of months of having the kids/guests sit in the back is one thing but 8 months is quite a long time and hearing rumors of another year of this is not good. Now i've received a recall notice on my automatic sliding doors and the workaround for that is to make everything manual until i get the okay to have it fixed, again, with no eta. Now, i'm driving around and can't put anyone in the front seat and have to have everything manual. I bought the xle model for the 8 seats because i need them and the automatic doors for the convenience and this is reflected in the price i paid for the car and the payments i'm making on it. Consumers need some type of eta or some type of compensation from either toyota and/or takata. This recall/issue is of no fault of the consumer yet they are the ones being inconvenienced.
Takata recall - it's been almost a year and no remedy in place. 2 new recalls have been added since, also with no remedies available. The power doors are not safe to use and there is an issue with the rims and wheels.
"takata recall"received letter from toyota on 7/25/16 that we had takata recall.we knew from checking toyota recall long before the letter that our car had a recall the takata airbags but not the seriousness of recall.letter indicated the following: we are in zone a(high humidity- temperatures) degrades propellant which can cause inflator to rupture during air bag deployment. Metal fragments could pass through the airbag striking vehicle occupants and results in serious injury or death. Toyota says we should do this:do not operate the vehicle with an occupant in front passenger seat. When you have only one car this is unexceptable.........when they say this can cause death to front seat passenger what make them think that the driver may notalso get impacted and cause another issue.also what impact does this have on your car and medical insurance.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. Recall issued 5/23/2016. Toyota recommends no occupants in the front passenger seat until remedied. No remedy yet. We feel over 6 months is an excessive time period to have no passengers in front seat and no remedy available.
This website and sent notices state that my 2011 toyota sienna is on takata airbag recall.when i just called boch toyota south to schedule the recall and replace my airbags, the customer service representative said that the airbag recall is vehicle specific and my mini van is not on their recall list, therefore i cannot get the safer airbags installed.i'd like to get this problem resolved and make my vehicle safer.
Takata recall. In june 2016 received letter from toyota stating "safety recall notice (interim notice) multiple models and model years takata front passenger airbag inflator (zone a} on front of envelope.inside letter further stated the problem; what toyota will do at no charge; and what we should do, "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat."it has been almost a year now and my wife and other family members have been greatly inconvenienced and have had to cancel road trips because of lack of needed seating. After almost a year of making monthly frustrating phone calls i have been told parts are still not available and have no idea when they will be.also, have received the exact same notice of recall on power sliding doors on my vehicle a few months ago with the same response on the availability of parts. The driving of my vehicle has not been affected by these notices only the inconvenience of seating and the possible safety of my passengers.
Recall # 16v340 recall date: may 23, 2016manufacturer recall number: g1pmanufacturer recall number: status: recall incomplete. Remedy not yet available is a buyback program an option at this point? we can't use our front seat!
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to the dealer (thousand oaks toyota 2401 thousand oaks blvd, thousand oaks, ca 91362) where it had been awaiting recall remedy parts for at least seven months. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/18/17/*ljthe consumer stated the recall repair was completed.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 16v643000 (latches/locks/linkages), and 11v560000 (equipment). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The dealer stated that the contact needed to wait for the parts to become available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in june of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the door lock would inadvertently open and close. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 81,037. Vin tool confirms parts not available.
Toyota has no remedy for the faulty airbag and urges no passenger in the front. I find that unacceptable to have a car that i cannot have a passenger in the front.
Takata air bag recall is taking an unsatisfactory amount of time to get started. I still have a defective air bag in my 2011 toyota sienna which is like a bomb that can explode at anytime.this condition is intolerable and needs to be corrected immediately. Please advise when my vehicles air bag will be replaced. Thanks.
Electrical failure the clock loses time when you turn off engine then when you start engine it will give you warning to check vsc , srs airbag is off , radio is off too. The autimatic lock is not functioning we have to lock doors manually. This is frustrating because we have a brand new car!!!
Takata recallwe received a recall for the takata air bag on the passenger side in may 2016.it is now december 2016 and it has not been fixed.we have asked our local dealership about this and they still say there are no parts.
Takata recall..cannot safely drive the vehicle..paying bank note with interest and auto insurance.ttoyota has no info..as to when anything will be done..this is unacceptable..i would prefer to trade or sell and cannot unless fixed.ttoyota should offer replacement trade
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
2011 toyota sienna.consumer writes in regards to requests to deactivate defective airbag is denied and loaner vehicle should be similar to consumers vehicle.
Takata recall. The contact owns a 2011 toyota seinna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
We purchased a 7 passenger toyota sienna in 2011. We still have a loan on this vehicle. In or about the summer of 2016, we received a recall notice from toyota with the address and phone number listed above. Among other information, it states "until the remedy becomes available we recommend that you do not operate the vehicle with an occupant in the front passenger seat." in the faq, it stated, that toyota will provide a loaner vehicle for those customers with vehicles currently under recall. In another portion of the letter, it states that ca is in zone 1 and that our vehicle is in zone a of the recall, the most dangerous area with respect to the safety of the recall. When we contacted toyota for a loaner vehicle, they offered a 5 passenger toyota camry. They also stated we could have a 7 passenger sienna if we paid an additional $500 a month. We told them this was unacceptable as we purchased (and are still paying toyota for) a 7 passenger vehicle. We escalated this numerous times including to the bbb at which time they suddenly said this was a texas company and that they would not be offering any additional remedy. We would like a replacement vehicle at no extra charge. Please note that there is no timeline for the recall so they are saying indefinitely that we cannot use the car as they sold it to us.
The contact owns a 2011 toyota sienna. The contact stated that while driving at an unknown speed, several unknown warnings light illuminated with a beeping sound. The vehicle was taken to the voss toyota (2110 heller dr, beavercreek, oh 45434, (937) 431-2100), where a technician test drove the vehicle however, was unable to duplicate the failure. The contact stated that the vehicle was repaired at the same dealer under nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags) and prior to the repairs the vehicle had not experienced a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 161,000.
Takata recall.i haven't received any recall for replacing takata airbags for my vehicle from my toyota dealer. I'm very concerned driving that vehicle. Please call me at [xxx] or email me at "[xxx]" for further information.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall on my 2011 toyota sienna.i purchased the van new in pharr texas which is at the southern tip of texas, ten minutes from the mexico boarder.the climate here is hot with normally high humidity.it is my understanding i should have been contacted by toyota and at the very least be on a waiting list for parts to address the recall.when i approach the dealership i'm told; "nothing can be done, we are waiting on parts."no one writes anything down, no one shows me that there is a list and that i'm on that list.nothing seems to be happening to address the issue.i keep my van garaged and in like new condition.it has very low mileage and i plan to keep it for at least another five years.i need help in getting this safety recall addressed in a timely manner.thank you!
Takatarecall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The air bags systemand the door electric
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A local dealer (weiss toyota scion of south county located at 11771 tesson ferry rd saint louis, mo 63128 855-249-8696) confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall:despite being in zone a, my local toyota dealer (servco hawaii) says it will be many months before they can get to fixing my airbag (i waited on the phone for over an hour before they even answered my call).given that zone a cars are at the greatest risk of accidental air bag explosion, and given that toyota says that the front seat should not be occupied until the problem is fixed, it seems inadequate to just tell the consumer that they will get to it in a few (indeterminate) months.i would like my car fixed immediately.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (thompson toyota in maryland) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact stated that the rear driver's side door ajar warning indicator illuminated. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 11v560000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.updated 05/16/17*lj
Takata recall. The dealer has had my vehicle for 3 months and they still don't have a fix for the recall. Meanwhile, i am still making my payment on the vehicle. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 12/01/16*ljupdated 12/13/16.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 02/16/17*ljupdated 02/21/17.
No incident yet but i am concerned about my safety since there is no remedy for the recall yet. I want to know that i have options and what coverage do i have if the airbags deploy.
Takata recall. The contact owns a 2011 toyota sienna. The contact received a recall notification of nhtsa campaign numbers: 16v340000 (air bags) and an unknown one for the sliding doors. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v396000 (air bags) was received in march of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. The vin was not available. Updated 10/07/16*lj
2011 toyota sienna.consumer writes in regards to remedy not available within a reasonable time frame to repair front passenger airbag inflator recall notice.
The contact owns a 2011 toyota sienna. The contact stated that nhtsa campaign numbers: 16v858000 (structure:body:door ) and 16v340000 (air bags) exceeded a reasonable amount of the time for repair. The contact received the recall notifications in june and december of 2016. The dealer (toyota of katy, 21555 katy fwy, katy, tx 77450) stated that the parts were unavailable and on backorder. It was unknown when the parts would become available. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ..updated 08/17/17
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (wheels). A notification was also received for the sliding door. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The nhtsa campaign number for the sliding doors was not provided. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recalli received the recall notice from toyota early june of 2016 to state that the passenger side airbag has been recalled and the remedy was not ready. It has been more than half year since then, and the remedy is still not ready. None of the dealers has it. Toyota hasn't sent any follow up notice since then. I just received another recall notice from toyota last week to state that the slide doors on the sienna could open during the driving. My kids sit on it everyday, and it is really scary even though i already turned off the power door function. Even more scary, based on the experience of the airbag, hard to know how long toyota will take care of this recall. Can someone look into the problem with toyota and urge them to take the action and start repairing all the critical recalls?
Takata recallwe receive a recall notice for the takata passenger airbag in june 2016.we have followed the recall notice and have not had a passenger in the front seat.it has been over 6 months and there has been no repair for this recall.just yesterday january 23, 2017 we received another recall notice for the electrical issue for the power doors and it instructed to shut the power off the power doors.after receiving this notice the van itself is almost rendered useless with the exception of transporting driver.this is very unprofessional for toyota to not quickly resolve these matters and provide customer service to their customers regarding their mistakes.there should be greater pressure on toyota to quickly remedy these recalls.
On june 15, 2016 around 4:30 my wife was driving toyota seina ltd vanwhich is equipped with side curtain airbag another vehicle hit her van on passenger side front wheel from side while changing lanes this resulted tipping of van , seinna van was tipped on side and was drag on road over 100 feet before it stopped . Windows and front glass shatteredwhile sliding there is extensive damage on car on passenger side and driver side as well as in front near passenger side none of the airbags were inflated despite significant impact
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect....updated 03/13/17
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v34000 (air bags); however, the parts to do the repairs were unavailable since february of 2017. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact stated that while turning at unknown speeds, another vehicle crashed into the vehicle's left side. Upon impact, the air bags failed to deploy. The driver rear passenger sustained broken ribs and bruises to the left leg. The passenger in the third row sustained a black eye and bruises to the face. The driver sustained arm and leg injuries. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The vin was not available. The failure and current mileage was 27,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I was driving my toyota sienna 2011(us 22w allentown pa highway)when suddenly my vehicle was hit hardly by achevy suv, then i hit laterally the wall dividing the highway, lately hit a aluminium fence. I was admitted at lehigh valley health network, cedar crest hospital with hits all over my body, especially, an open-wound trauma in my forehead. I started having recurrent headaches, painful back and neck accompany of swelling, numbness and cramps in my right limb. I was attending physical therapies, still i am taking medications by relief recurrentmigraines, back and neck pain provoked by the whiplash syndrome long-term injuries. When checking on the vehicle was very noticeable that none of air-bags was opened. Because of this situation my injuries were worst.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I received notice in late july 2016 about the takata airbag recall for my vehicle. Due to travel, it was a few weeks before i could take it in to the dealer. I was offered a toyota camry as a replacement vehicle, but i requested from toyota usa, and received, authorization to rent a minivan through enterprise. I picked up that vehicle mid august 2016. In november 2016 i received notice that my van also had a sliding door recall. I initially stored my vehicle at the dealership, but was told to move it to my home in late december 2016. It is now late june 2017 and i have heard nothing about either of these recalls. The safercars.gov website says there is no remedy available for either recall yet. Almost 11 months i have been waiting on the airbag recall, and 7 months on the sliding door recall. This is an unacceptable waiting time. Yes, i have a rental car available to me, for which i'm grateful, but in the meantime my own car is sitting in the driveway, undriven, and basically rotting. Toyota has spent over $17,000 renting a vehicle for me to drive, which is ridiculous. They should have just bought my car from me and been done with it. I'm so frustrated with this situation. How much longer am i supposed to wait???
Took in for recall. Got van back and driver side sliding door no longer opens with door handle. Also large wire ran in 2nd row behind driver seats and just left there. Also jumper fuse ran under steering wheel. Electrical nightmare. Horrible maintenance. Unacceptable. Created more safety hazards.
The contact owns a 2011 toyota sienna. While making a right turn, the contact heard an abnormal popping sound and the air bag warning indicator illuminated. When the contact attempted to turn the steering wheel left, it was manual/stiff and the horn failed. The vehicle was driven to the local dealer (fred anderson toyota of sanford, 3321 nc hwy 87 s, sanford, nc, 27332) where it was diagnosed that the steering spiral cable assembly failed and needed to be replaced. The vehicle was not repaired because the parts had to be ordered. The manufacturer was contacted and provided case number: 1710102139. The manufacturer stated that only canada was included in a recall for the failure. The failure mileage was approximately 115,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 11/08/16*ljupdated 12/12/16.
"takata recall" ' we received notice that our 2011 toyota sienna was subject to recall in july 2016.the notice told us we should not have anybody ride in the front passenger seat.we are a family of 6 and this is a highly impractical restriction.i contacted toyota at 1-800-331-4331 on july 20, 2016 and talked with toyota rep aaron to get information about replacing our passenger airbag.later that day or the next, my husband spoke to toyota rep christina c at extension 73868.she refused to tell him her last name.she told us our file number was 1607202114.christina suggested orally it was safe to ride in the passenger seat, but refused to say so in writing.neither aaron nor christina could tell us when our airbag would be fixed, and both said they would have a supervisor call us.in both cases a supervisor did not call us.christina offered a loaner vehicle, but it would be a small compact car, which could not transport our family.we spent the last 2+ months not using the front passenger seat of our vehicle.i called again on september 30, 2016 and spoke with toyota reps bertha and syreeta.since the car is now six years old and has been in hot and humid south carolina, and therefore now likely subject to material deterioration, we demanded toyota install a replacement airbag right away.toyota refused to address the problem at this time.again, i was told i could surrender our van and get a loaner car that could not fit my family of 6.this recall has been since may of 2016.as of september 30, 2016, toyota has no idea when this situation will be remedied.this is unacceptable.toyota should promptly repair our vehicle or in the alternative provide a comparable substitute vehicle while they sort things out. We should not be exposed to further danger while toyota figures out the absolute cheapest way to obtain airbags from takata.
Was asked to stop using my passenger front seat many months ago and still there is no repair for this problem.now i have received a notice that the power sliding doors should not be used with the power assist, they are very difficult to open and close manually. This vehicle is nowvirtually useless.my wife will not be able to use this vehicle because the power doors have to be operated manually and no one can sit in the front passenger seat.this is ridiculous.toyota should supply us with a vehicle that actually functions until this repair is done.
Takata recall - no dealer in my area was willing to provide me a loaner vehicle and the $35 per day from toyota is not sufficient for me to rent another 7 passenger minivan or similar. Under my state's lemon laws in nc a company which is unable to fix the known issue with in 15 days is in violation of our lemon laws. My son has severe hemophilia any flying debris increases his risk to a catastrophic level and the solutions offered by toyota are not reflective of their ability to pay for a suitable replacement vehicle. If i am not contacted within 48 hours or reasonable time i will pursue legal and class action recourse.
Toyota company send me recall notice since early 2016. They hadn't fixed it yet. I called toyota company a couple of times.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v56000 (wheels), and 16v858000 (structure). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure: body). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Letter to the administrator regarding the safety recall on their 2011 toyota sienna; seeking reimbursement on unreasonable out-of-pocket expenses that they incurred which are the direct result of this recall.the consumer referenced the air bag recall.
"takata recall"nhtsa reference id 16v340the sienna vin (xxx) is actually in switzerland. I've been told by theworkshop standard procedure is that toyota usa has to direct toyota switzerland to do this repair. Many siennas in the country have been updated this way.til today , i have not received any notification to proceed and bring my sienna to the swiss dealership for this purpose.in addition, the two other recalls;>safety recall g04 - remedy notice certain 2011 - 2016 model year sienna vehicles power sliding door_nhtsa reference id16v858 and,>safety (non-compliance) recall b0n - customer notification phase 2011 and certain early 2012 my sienna vehicles - tire and loading info placard and owner's manual update sent to owners. Assist customer if requested.nhtsa reference id 11v560,are pending.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms remedy not yet available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallthey sent me a recall notice about one year ago stating no solution yet, in the meantime, death may occur if passenger side airbag deploys.so for a year no one can sit in the passenger seat,about a week ago i finally get a notice that they have the parts now. I call them and they put me on a wait list that the san jose steven's creek toyota dealer tells me is going to be4 to 6 weeks wait.so for a year, no one can sit on the passenger seat or fear of death if the airbag deploys. Now its 4 to 6 more weeks longer. I have 2 children seats installed in the middle row and the back seats are folded down to carry cargo. Where is my wife supposed to sit in the meantime?!?this is a ridiculously long time that i'm not able to use my passenger side seat. This is criminal.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - issue remaining since receiving a notice dated may 23, 2016...almost one year.also a recall involving a sliding power door system that was issued november 22, 2016.neither recall has a fix and both are potentially very dangerous safety issues.i have contacted toyota numerous times and they refuse to provide alternate, safe transportation for my family, which includes 3 young children.i am driving my family around every day with a potential airbag and/or sliding door malfunction waiting to happen.it has been a very long time and neither of these issues has a date by which they are to be fixed.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available and parts distribution disconnect. Updated 01/06/17*ljupdated 01/23/17
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers:16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to two dealers who stated that the parts were not available for either recall repair. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls...updated 06/27/17
Takata recall. The contact owns a 2011 toyota sienna. The contact received a recall notice for nhtsa campaign number: 16v340000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. Vin tool confirms parts not available. Updated 01/31/17*lj
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact called louie toyota (located on 2401 n columbia st milledgeville, ga 31061) and was informed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2011 toyota sienna.consumer writes in regards to no remedy available to repair front passenger airbag inflator recall notice.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.the contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/28/16*lj
Takata recall-sienna 2011- toyota is suggesting we do not use passenger seat and i have a family of 5 and carpool other children ages 11-16 using the passenger seat daily.they are stating they will not provide a rental that seats 7 like my van.im concerned as i live in ca, hot climate, and the car is not garaged at home or work increasing the likelihood that the airbag is damaged.i feel they should provide a temporary substitute vehicle equal to my current until the airbag can be replaced.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The vin tool confirms parts not available. Updated 03/01/17*ljthe consumer stated the power sliding door were also under recall. The manufacturer did not receive the parts to repair the failure. The manufacturer suggested disabling the power unit on the door. It was unknown when parts would become available. Updated 03/27/2017
The contact owns a 2011 toyota sienna. While at a stop sign, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. A police report was filed. The vehicle was towed to an independent mechanic (wilbank's body shop located at 263 willingham ave, baldwin, ga 30511; (706) 778-2951). The contact sustained a head injury that did not require medical attention. The contact received notification of nhtsa campaign numbers: 16v340000 and 11v560000 (air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was contacted at 800-331-4331 and stated that the vin was not included in the recall. The manufacturer was made aware of the failure and provided case number: 1707060766. The failure mileage was approximately 80,000.
Takata recall we took the car to the toyota dealer in katy in mid february 2018 to solve the air bag recall and power doors. They said the do not have the parts; we have go back twice but they say they still do not have them. Now almost 3 months later they have not done anything about it. We had not have any accident but we do not feelsafe when driving the car.
Takata recall. The contact owns a 2011 toyota sienna. The contact received a recall notice for nhtsa campaign number: 16v340000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/10/2017*ctupdated 01/11/17.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recalli was recently informed of my vehicle's involvement in this recall.when i contacted the toyota dealership to have the vehicle repaired i was told that they would not be able to complete the repair until 4 months to 18 months from now.they suggested that until then we just not use our front passenger seat.they have offered no other solution to this issue.it is my understanding that they have 60 days to provide a remedy so i would like to know what rights i have as a consumer.
Toyota has had my minivan on their lot since october of 2016.they are unable to provide a fix for these recalls.they put me in a rental van, but it is not comparable to my van and they have forced me to change my rental car 4 times.
Check air bags
2011 toyota sienna van. Consumer writes in regards to power sliding door recall. *ldthe consumer stated the vehicle's power sliding doors have been disabled per the safety recall instructions. The consumer was informed the manufacture had notfound a solution for the failure. The consumer feels the manufacturer has surpassed a reasonable amount of time to provide the parts for the repair. Also, the consumer requested information concerning the takata airbag recall. Updated 04/18/2017
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers:16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (rivergate toyota, madison, tennessee) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. While driving approximately 30 mph, another vehicle crashed into the passenger side door of the contact's vehicle. The air bags failed to deploy. As a result, the contact sustained a broken left wrist and hand injuries that required medical attention. The front passenger sustained lower back, neck, right shoulder, and right arm injuries that required medical attention. The rear passenger sustained neck and back injuries that required medical attention. A police report was filed. The vehicle was driven to the contact's residence. The vehicle was taken to an insurance lot. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); howeverthe part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 05/17/17*lj updated 05/26/2017
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Vehicle was traveling at approximately 35-40 mph, when struck in the front drivers side by a vehicle attempting to cross roadway.none of the vehicles air bags deployed despite extensive damage to drivers side front.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recalli was told today by a toyota dealship that there is no remedy yet and no future date planned for remedy.she told me that i should choose between parking my car for the undefined future until remedy is found or simply drive my family with the defective airbag.neither are viable options for me.i need my car to get my kids to school, we need to use the front seat. What can be done? please help.
The contact owns a 2011 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to summit toyota of akron (1535 vernon odom blvd, akron, oh 44320) in july of 2016 who stated that they would hold the vehicle and provide a loaner. The repair would take three months. In july of 2017, the dealer stated that parts were available, but the recall repair could not be performed because the brakes were rusted and the battery failed. The dealer stated that the failures occurred due to the vehicle being left parked outside the dealer without being moved for an extended period of time. The dealer refused to assist with the repairs. The vehicle was not repaired. The manufacturer was not made awareof the issue. The failure mileage was unknown.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 and 16v340000 (air bags, structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of a manufacturer recall concerning the air bags and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available, so the contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The vin was not available. The contact was not experiencing a failure.updated 06/22/17*lj updated 10/13/2017
Takata recalltoyota has failed to provide or remedy the takata defect within a reasonable time frame. Metal fragments from inflator rupture could kill my family in the event of airbag rupture. I hold toyota responsible for knowing about this problem and not providing any solution to date.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 09/28/16*lj
Takata recall:nothing happened yet other than i needed this car to transport my elderly mother who has heatlh issues and is became very inconvinient now. I could no longer risk to put her on front seat which deceive the purpose of having this van. I contacted toyota and they had no expectation date for remedy. I really don't know what to do at this point. I can not afford to just go out and get a new van.
The contact owns a 2011 toyota sienna. While driving between 30-35 mph, the contact's vehicle was struck by another vehicle on the passenger side. The air bags failed to deploy. The contact and her fourteen year old daughter were injured as a result of the crash. The contact was driving and her daughter was seated on the passenger side. The occupants were injured and the fourteen year old passenger was taken to the hospital. A police report was filed. The vehicle was not diagnosed. The contact stated that she recently had the air bags repaired per nhtsa campaign number: 16v340000 (air bags). The autonation toyota cerritos dealer (18700 studebaker rd, cerritos, ca) was notified of the failure and were currently repairing the vehicle. The manufacturer was not notified. The approximate failure mileage was 97,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received a recall notice for nhtsa campaign number: 16v340000 (air bags). The contact stated that the parts needed for the recall remedy were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
In july 2016, i was notified that the air bag was dangerous and had to be replaced. I was on vacation and when i returned in august, i asked my dealer about the replacement. I was told that i had to wait a few months for the part to come in. Later in the year i again asked about it and was told to come in march. I asked in march and was told that the part would be in by june. I just asked and was now put off to the end of june. I cannot keep delaying my plans to use the passenger seat. We want to go on vacation now, not next month.
Took in for recall. Got van back and driver side sliding door no longer opens with door handle. Also large wire ran in 2nd row behind driver seats and just left there. Also jumper fuse ran under steering wheel. Electrical nightmare. Horrible maintenance. Unacceptable. Created more safety hazards.
The contact owns a 2011 toyota sienna. The contact stated that the air bag warning light illuminated. The contact also stated that the failure recurred intermittently. The vehicle was taken to the dealer where it was determined that the electrical system may have been compromised during converting the vehicle into one suited for person's with disabilities. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 3,550.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - the recall date is may of 2016 and the fix is still not available. In the mean time we are supposed to not allow anyone to ride in the passenger seat. We bought a mini-van to be able to carry a lot of passengers! how long will we have to wait for a solution!!!
Takata airbagselectric side doorsmultiple other recall
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) for the frontal air bag inflator and 16v858000 (structure:body:door); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Air bag recall may 23, 2016 not repaired as yet. Have canceled two vacation trips need van repaired asap
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) for the frontal passenger inflator and 16v858000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in january of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The occupant sensing system does not recognize that someone (full grown adult) is sitting in the passenger seat.this problem is identical to a previous recall (nhtsa campaign # 13v014000)toyota says they do not have to fix it under the recall.perhaps the recall does not cover all of the vins impacted.
Takata recall.i never received a recommendation notice.i only discovered it in the news.after numerous calls to local dealer, recall was confirmed.only after i called toyota help number did i learn that no one should ride in passenger seat and that i was authorized a loaner.i contacted local dealer and finally got a loaner.it has been three months and nothing from my local dealer.what's my next step?
The air bag warning light came on.i took it to the dealer. They said the airbag doesn't not work now and they are blaming in on a wiring issue, not an air bag issue.they want me to pay $220 to install a new spiral cable, but give me the part for free.this doesn't make sense.the toyota tacoma trucks had the same issue and they had a recall.
We received a notice on may 23rd that our airbag was recalled and to not sit in the passenger front seat due to risk of serious injury or death.the reason we bought a van is we need to be able to transport multiple people at once.this is extremely inconvenient and negligent on the part of toyota.there has been no communication or action to correct this after 3 months of the initial notification.
Tamara recall i've being informed about this recall in may of 2016 and as of december 16th 2016 this hasn'tbeing rectified yet how long dies it take a company to rectify a known safety issue that can kill somebody
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (air bags) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recalli got this notice in 2016 and still no airbag fix.this is our family car and i've been put out many times with only being able to fit the driver and 5 people in the back.plus when my husband drives, i have to sit in the back.getting tired of waiting knowing there is a fix to this problem.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v643000 (latches/locks/linkages); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available.
Takata recall - this is a formal complaint regarding the lack of remedy for the airbag on my toyota sienna - passenger side airbag. This issue impedes having passengers ride safely in the front and this has not been rectified for several years. We do not feel completely safe when riding in the vehicle due to the "unknown" nature of this recall. Deaths related to this particular issue have already been reported in several states.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and for the sliding door; however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.updated 04/06/17 lj updated 05/05/2017
Takata recall.we have been burdened with the following warning from toyota motor sales, usa, inc.: "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat."my case #1607183206 is on file at toyota motor sales usa.i have attempted to "trade my 2011 sienna" for a 2016 sienna at our local mack haik dealership (league city, tx) however the dealership only offered me $11,000 for my sienna with less than 59,000 miles and in very good condition. (i would estimate my vehicle to be devalued by about $5,000 due to the air bag recall.)the offered trade in value offered and the dangerous condition of driving with a passenger in front seat of our van has placed us in an unfair position as toyota owners.a position that we are not responsible for and one that should be remedied asap.i have waited patiently (since july!), but i have recently sent letters of complaint explaining this to the dealership, to mack haik administrative offices, and to toyota motor sales usa.my letters were dated september 9, 2016 and i have had no replies from either entities.i have been in contact with the dealership in league city as recently as 9/27/16 and i have not gotten any guarantee of when the air bag defect will by fixed.i have offered to trade my 2015 sienna to the dealership, but want a fair market value (as if the air bag condition was repaired) for a 2016 model just for the opportunity to use my sienna as it was intended, i.e. Allowing a passenger in the front seat.i am convinced the "consumer" in this takata recall has been placed in an unfair position and a remedy needs to be realized soon.i appeal to your organization to assist in mediating the problem and making our situation whole again.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notifications of nhtsa campaign numbers: 16v828000 (structure) and 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer, eastern shore toyota located at 29732 frederick blvd, daphne, al 36526, phone number: (251) 262-4648, where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recalli urge the nhtsa to force toyota to accelerate the remedy process with respect to the takata recall.i was first notified of the issue in may of 2016 and am still waiting for a remedy several months later.every day toyota delays fixing this issue puts my family at risk of a serious injury or death.perhaps forcing toyota to provide rental cars to those affected would help to expedite their role in this recall. Potentially having to wait till 2019 for a fix is entirely unacceptable.
We got a letter from toyota saying advise is not to have anyone sit in the passenger side front seat due to dangerous air bag but no time mentioned...only "when it becomes available" they'll contact us.i have a scooter in the back so this is a problem for me.can you tell me when this will be fixed?we got the letter from toyota today but it's been known to them since last year!thank you.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota a sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); howeverthe part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 06/01/17*lj
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall...toyota said that it was dangerous and needed to be replaced and to not use the front passenger seat. This is an expensive family vehicle and not using the seats is unacceptable. I has been almost a year and still no remedy is available.
The contact owns a 2011 toyota sienna. The contact stated that while driving 35 mph, the vehicle was involved in a crash and the air bags did not deploy. The driver was injured and the vehicle was destroyed. The insurance company took the vehicle but was unable to determine the cause of the failure. The manufacturer was not notified of the air bag failure. The contact stated that a police report was filed. The failure mileage was 46,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that when the front passenger and driver side door armrests were touched, the air bag warning indicator would illuminate and the seat belt chime would sound. The contact called the advantage toyota dealer and a repair appointment was scheduled for 6/26/2017. The vehicle was not repaired due to the remedy not having all the necessary parts available. The contact had not received notification for another repair appointment. The manufacturer was not made aware of the issues. The approximate failure mileage was 46,056. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall, nhtsa #16v340 may 23, 2016. Toyota dealer says i must wait until toyota contacts me that there is a replacement available and that may take years according to the dealer, venice toyota, venice, fl
"takata recall"recall of the takata airbag inflators have not been replaced. Toyota corporation did notify us and when we questioned about the replacement at price toyota, 168 north dupont highway, new castle, de 19720, replacement parts were not available at that time. Not further communications for approximately 2 years.
Takata recallwestbury toyota has a 2011 sienna le in silver on sale on their lot. I addressed them via email about my concerns on recalls specifically the takata airbag recall. When i entered the vin on the nhysa website it showed one recall 1/9/2019 for airbag but no official recall number assigned to it yet. As soon as i emailed them back at night around 9 pm i noticed the recall notice had disappeared. The carfax also shows 1/24/2019 that manufacture maintenance was conducted. So all of a sudden at 9:30 pm they magically fixed the airbags!?i'm worried about the legitimacy of the fix they conducted and afraid someone might get injured should they buy this vehicle. Please investigate or reach out to them.
Toyota send mea recall letter still trying to get it fix nhtsano. 16v-340 &17v-006
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (aubrey alexander toyota located at 1324 n susquehanna trail, selinsgrove, pa 17870; (570) 743-1171) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect...updated 08/23/17 the consumer stated the vehicle was repaired.
I received two letters in the mail for safety recalls on my takata front passenger airbag inflator (zone a) as well as excessive corrosion of the spare tire carrier cable. I tried contacting two dealerships near me, and they did not try to meet basic safety standards. The dealerships told me that i must wait several months to solve my issues or that they would call me back soon (and of course, they didn't). The nearest one to me, bredemann dealership @ (847) 655-1435, told me that i must wait three months for supplies to come in. My life and safety are on the line, and i do not want to put myself in danger because of a dealership's lack of customer service and meeting basic safety standards.
Takata recall:we have been waiting for our passenger airbag to be replaced for over a year.we feel this has been plenty of time to remedy the problem.
The contact owns a 2011 toyota sienna. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect.updated 10/19/16*ljupdated 10/24/16.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/04/16*lj
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. Vin tool confirms parts not available.
Takata recall
Takata recall - we're in zone a but can't get any answers as to when our airbag will be replaced.van is useless and unsafe to drive in its present condition.where are our consumers' rights and protection?we need this vehicle and can't afford for it to out-of-service indefinitely.
The occupant sensing system does not recognize that someone (full grown adult) is sitting in the passenger seat.this problem is identical to a previous recall (nhtsa campaign # 13v014000)toyota says they do not have to fix it under the recall.perhaps the recall does not cover all of the vins impacted.
Toyota sienna 2011 top tether anchor bracket on the driver side 2nd row captain chair is too low for a top tether strap to hook on.the design of the 2nd row seats results in a lower anchor bracket on the driver side 2nd row seat as opposed to the passenger side 2nd row.could result in parents disregarding warnings against not using a top tether if the car seat is equipped with one and creating an unsafe condition for the child.van was purchased on 5/31; issue found the next day and reported to toyota corporation on 6/2/2010.told that no action would be taken based on my call as it was the first report of the problem.
My van cut on fire last saturdar, september 1st 2019. For no apparently reason. I drove about 5 miles from my house to the grocery store, when i notice the smoke, i first though was the car in front of me. But was smoke coming from my hood. I was just about to stop at a stop sigh and i look the temperature gate and it was fine, turn of the car and people from the parking lot was already yelling for me to get out of the car. More than 2/3 of the van was totally destroyed in the fire.
The vehicle engine stalls. This occurs intermittently especially when making turns. I had to press the gas pedal all the way down to accelerate. The vehicle brake lights do not come off for about 10 minutes when the engine and lights have been switched off. It is possible to start the car with the push button without pressing down on the gas pedal sometimes.
My new 2011 toyota sienna le automatic power sliding door on the driver side stopped working. It won't open or close using remote control as well as top console/pillar switches. If i try to open usingremote control or switches then it will try to open but close immediately and make beeping sounds. I took the vehicle to the local toyota dealer couple of times but they simply said there is no problem. Finally, when i calledtoyota directly then the same dealer diagnosed it further and found a fault code c224 in the system. Toyota refused to fix the issue promptly until we filed for arbitration to replace the car or refund vehicle purchase price. Toyota finally replaced power sliding door motors for both left and right side to address the issue.
While parked in my driveway, having been driven two hours before, my van caught on fire in the engine compartment. It burned for an unknown amount of time before we were alerted. The electrical system was disabled by the fire causing the two back sliding doors to become inoperable. The van can seat 6 people in the rear passenger compartment and they would be unable to exit the van except by going through the front doors. Even now that it is after the fire, we are still unable to open them, from inside, outside, or with any of the buttons.
The contact owns 2011 toyota sienna. The contact stated that while driving 70 mph, the engine stalled without warning. The vehicle was towed to the dealer, who performed a diagnostic and determined that the battery failed and caused the vehicle to stall. The battery was replaced however the dealer could not explain the cause of the battery failure. Additionally, the contact stated that the engine was previously replaced due to failed springs which caused the valves to also fail. The manufacturer was made aware of the failure. The failure mileage was 31,312 and the current mileage was, 31,800.
The security alarm goes off at random time. I took it to a toyota dealer and they tell me they cant duplicate the problem.
The contact owns a 2011 toyota sienna. While operating the vehicle, the sliding door and liftgate sensor indicators erroneously illuminated, indicating that the doors were open. The contact indicated that the failure occurred while driving over bumps or making turns. Also, when the failure occurred, the interior dome light would illuminate as if the doors were open. The vehicle was taken to the dealer who indicated that the failure was recalled by the manufacturer, but no remedy was available. The contact later received a recall notification from the manufacturer for nhtsa campaign number: 16v858000(structure). The manufacturer was notified of the failure. The failure mileage was 110,000.
I was stopped for a red light at a traffic light on highway 20 in niceville, fl. I had my right foot on the brake when i felt the vehicle attempt to surge forward and i could heard the engine rev.i looked at the tachometer and noticed the engine was at 2000 rpm instead of the normal idle of approx 800 rpm.when the light turned green, i drove away and the vehicle drove normally.i did not have another incident driving home even when i stopped at other traffic lights.this is the second occurrence of this un-commanded acceleration - the other took place last year.
Took in for recall. Got van back and driver side sliding door no longer opens with door handle. Also large wire ran in 2nd row behind driver seats and just left there. Also jumper fuse ran under steering wheel. Electrical nightmare. Horrible maintenance. Unacceptable. Created more safety hazards.
The air bags systemand the door electric
Takata recallwe receive a recall notice for the takata passenger airbag in june 2016.we have followed the recall notice and have not had a passenger in the front seat.it has been over 6 months and there has been no repair for this recall.just yesterday january 23, 2017 we received another recall notice for the electrical issue for the power doors and it instructed to shut the power off the power doors.after receiving this notice the van itself is almost rendered useless with the exception of transporting driver.this is very unprofessional for toyota to not quickly resolve these matters and provide customer service to their customers regarding their mistakes.there should be greater pressure on toyota to quickly remedy these recalls.
While driving down the road in the van with 7 elderly people it caught on fireand smoke came into the cabin via a/c vents.i pulled over and all 7 of us scrambled to get out of the van. Fire was pouring out from underneath and black smoke out of the hood.within about 20 seconds after we got out, the van was fully engulfed in fire.the van was totally destroyed and only the metal frame was left.the fire investigator hired by my insurance company believes the fire started in the ecm.there were no warnings at all except the smoke in the cabin and from under the hood.we were extremely lucky to get out alive as we are all over 75 yrs old and not all of us in great health.the van is a total loss and my toyota is aware of the event and a claim number assigned to us.
Motor on sliding doors have not worked properly since we first purchased it brand new. We were told they "stick" because the rubber seals are so new. The doors only open part of the time. 50% of the time when you open them,they beep loudly and get stuck, just like day one. Toyota continues to claim there is nothing wrong with it and anytime we've mentioned it, they say they found no problems. It's a safety hazard because they get jammed and can only be yanked open manually. A child could not open it in the event of an emergency where they need to make a quick escape. The seal on the window is also broken and pulls down when you open the window . The seal pulls down with it. This happened to our brand-new toyota camry, as well as my mother's brand new toyota fj cruiser. Toyota has checked it out and they claimed it's wear and tear. They replaced it for free the first time, but less than a year later it happened again!now i see a recallon doors, this needs to b addressed, that recall is not being handled yet either . Again, it's a safety hazard for children getting out, or doors flying open when vehicle is in motion.
I was parking the car and needed to move the vehicle backward in a parking lot with a slight slope.when i attempted to move the shift lever to reverse the lever locked up and the vehicle started to roll backward.i applied the brakes to no avail and the engine died.the steering was locked.the ignition switch also locked. The vehicle stopped .i called the toyota dealer and the service manager said to apply the brakes vigorously, at the same time pump the accelerator and turn the ignition.i did and the functions all started working.no damage, no injuries. This occurred in fredericks burg, txthis appears to be the same incident in complaint # 10585286, dated 3-17-2014.
The contact owns a 2011 toyota sienna. The contact stated that while driving at an unknown speed, several unknown warnings light illuminated with a beeping sound. The vehicle was taken to the voss toyota (2110 heller dr, beavercreek, oh 45434, (937) 431-2100), where a technician test drove the vehicle however, was unable to duplicate the failure. The contact stated that the vehicle was repaired at the same dealer under nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags) and prior to the repairs the vehicle had not experienced a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 161,000.
I experience battery drain that will empty my battery if i completely shut off the van, remove the keys, and remain in the van for longer than 10 minutes. This occurs after testing the alternator and replacing the battery. It happened the month after i purchased the van at just one year old. I have at the same time experienced the front headlight burning out and/or going out repeatedly. I believe there is something innately causing battery drain having to do with the headlight or the pressure sensor of the seat that the passenger sits in.
Van just won't start. It cranks over but won't start, after tens minutes it started up fine. Van has only 510 miles. At 5500 miles vehicle again cranked but would not start. After it started, it ran rough and died at times, took it to dealer but they can not find problems. Vehicle runs fine, atabout 5700 vehicle runs rough and dies at stop lights, took back to dealer this time they say it was a bad computer, toyota took care of it, a few thousands miles later same problems run rough at times and won't start, took to dealer, can not fine problems, vehicle ran fine, now at 10500 miles same problems again ran rough and die at stop light, but ran fine just a few minutes later, drove home next day ,it won't start.tow to dealer they say it has some moisture in the computer.
Within one week of purchase, the driver side, power assist sliding door failed to open completely.after initially opening six inches it would only move four inches in either direction by pulling the exterior handle.only with multiple pulls/jerks could the door be fully opened or closed.this problem would manifest unpredictably, most often with the driver side power door, but once with the passenger side.otherwise the doors functioned properly about eighty percent of the time.this failure appears to involve a safety feature which prevents the door from advancing when sufficient resistance is met.in all cases of failure no mechanism for resistance was found. My fear is that the safety feature may also fail when it needs to perform properly, to prevent an arm or leg from being crushed.
Driver side power door is not opening on its own.with very few miles the door refused to open and close on its own power.as time progressed the door is now not functional in power mode.the van currently has 20000 miles.dealer blamed customer for problem as the car was "too dusty".dealer is going to attempt to fix under warranty but warned customer if the van is continually driven on gravel roads that the customer will need to wash the car after every dusty trip to ensure the doors do not fail again.the passenger power door is now starting to fail. It was never disclosed to customer that car cannot be driven on gravel or dusty roads.the customer must drive on gravel roads daily so the van is now all but useless for its intended purpose. Additionally the lack of the driver side sliding door to open is a safety concern for rear seat passengers.if the passenger door were to become damaged in an accident the rear occupants would be unable to safely exit the vehicle.
The contact owns a 2011 toyota sienna. The contact stated that the front passenger's side door caught on fire. The fire spread to the fuel tank and flames quickly engulfed the vehicle. The fire was extinguished by the fire department. The vehicle was destroyed. The vehicle was not inspected. In addition, the contact stated that the security system would sporadically sound prior to the fire incident. The vehicle was not inspected too determine the cause of the fire. The failure and the current mileage was 24,000.
The contact owns a 2011 toyota sienna. The contact stated while driving approximately 35 mph, the passenger's side sliding door opened unintentionally. The contact contacted don joseph toyota (1111 w main st, kent, oh 44240; (330) 673-2200) who informmed the contact that the door hinges as well as the door latch for the passenger's side sliding door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under warranty or recall. The approximate failure mileage was 170,000.
Recall on sliding doors. Was stated that they may "open when driving" was told by toyota dealership they "likely wouldn't get the part because we don't live in sub zero temps so don't worry about it" meanwhile i drive four children in this car so i am worried about it.
We bought our first minivan - a toyota sienna xle 2011- barely two weeks ago from toyota laurel, md. The second day, the steering started to creak when making turns. Now, the trunk door has stopped working and the local new jersey dealership dch toyota is telling us it has been "bent". They are refusing to fix it or replace the vehicle and are telling us our insurance company needs to pay to fix it. The door is not damaged or dented/dinged in any way. It's perfectly fine, except it doesn't close anymore with the remote closing/opening buttons. We believe something is wrong with the electronics, or that the door was not correctly put in when the car was being manufactured. We have a child and would like to know what else is going to break down in this new car through no fault of our own.
I was backing out of my driveway and heard a clunk. The area was clear so i didn't hit anything. Lost power steering and power brakes. The information screen flashed messages to check brakes and contact dealer. I drove back into driveway with difficult steering and slow enough to not need brakes. The engine was running fine. I shut it off thinking something needed to reset. It would not start again. Hat it towed to dealer. They replaced a fuse ($445.00 + towing). My concern is that if this had happened while in traffic at a higher rate of speed, it would be difficult to steer or stop. The dealer stated they had never seen this before where the engine would continue to run and the fuse is usually blown if someone reverses polarity during a jump start. I have had the vehicle for over 1 year and have never jump started it.
Driver side power sliding door on 2011 toyota sienna repeatedly (but intermittently) jams upon opening -- happened almost immediately after purchased. Because the problem was not replicated by toyota serviceand no computer error code was registered, they were prohibited by toyota from attempting to solve the problem.this was despite that fact that i had phone video documenting the problem, a toyota salesperson observed the door jammed, and previous toyota technical service bulletins related to the sienna power sliding door problems (bo010-01). I was told that until enough people complain, toyota won't recognize that there is a problem and won't do anything about it.this is reminiscent of the toyota accelerator problem that they refused to address until they were forced to.
Takata recall
Sliding door cable broke due to corrosion
After arriving home with my 2 kids yesterday, we were getting out of the vehicle (2011 toyota sienna xle)- my 2 1/2yr old daughter was getting out of the passenger side power door while i was about to get my 3 month old son out of the driver side power door. My 2 1/2yr old daughter pushed the power door button to close her door after getting out of the vehicle and was holding onto the van to gain her ground, at which time the power sliding door closed entirely on her right hand! it did not open with the door sensor as we were told it would do if anything was in the path of the door closing. When i frantically tried to pull open the door from the inside, and push the power door button, the door would not open and she just kept screaming from the other side. I had to put the keys back in the ignition just to open the door and free my daughter! it was a prolonged, scary and traumatizing ordeal that i hope no one else ever has to experience! when you are told the power doors and windows are on a sensor they need to actually function 100%, not only for a large object like a body obstructing the door/window, but also children's hands- after all this is a family vehicle that i was under the impression was built on safety!
Took in for recall. Got van back and driver side sliding door no longer opens with door handle. Also large wire ran in 2nd row behind driver seats and just left there. Also jumper fuse ran under steering wheel. Electrical nightmare. Horrible maintenance. Unacceptable. Created more safety hazards.
The rear slider doors will close 2/3 of the way and reopen. Have to manually push to close which is difficult. Dealer claims the chord is getting stuck in motor and motor needs to be replaced for $1800.
The contact owns a 2011 toyota sienna. While driving 25 mph, the driver side sliding door opened while the vehicle was in motion. The vehicle was taken to the dealer where it was diagnosed that the sliding door motor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
The contact owns a 2011 toyota sienna. The contact stated that the interior lighting illuminated upon making a turn. The lights dimmed after the turn was completed. The contact was uncertain if the vehicle would be repaired by a dealer or an independent mechanic. The dealer was notified of the failure. The manufacturer advised the contact to take the vehicle to a dealer to schedule an appointment. The vin was not available. The failure mileage was 100,000.
Sliding door opened as usual, with a van full of 3 children, age 8 and under. Pouring down rain, the door decides to malfunction, and would not close electrically or manually. I had to drive home w/ the door open. The problem has since been ongoing and now we just don't use the door.
Toyota has had my minivan on their lot since october of 2016.they are unable to provide a fix for these recalls.they put me in a rental van, but it is not comparable to my van and they have forced me to change my rental car 4 times.
The contact owns a 2011 toyota sienna. The contact stated the vehicle was equipped with an alarm that would sound when shifting from park to indicate that the rear lift gate was ajar, according to the owner's manual. The contact stated the alarm was defective and would not sound until the contact was driving at speeds of at least 5 mph. The manufacturer advised that the owner's manual was printed before the vehicle was actually manufactured and the vehicle was operating as designed. The contact believed the vehicle should operate as indicated in the owner's manual. The vehicle was not repaired.the failure mileage was 2,000.updated 10/15/10 bfthe consumer stated the vehicle was equipped with an alarm that would sound when shifting from park to indicate that the sliding door was open. According to the owners manual, a buzzer sound if the shift lever was moved out of park with the engine in the on position and the sliding door not completely closed. Updated 10/21/10
The contact owns a 2011 toyota sienna. The contact stated that while reversing from a parking space, the steering seized without warning. The contact was not able to turn in either direction and had to restart the vehicle to regain steering capabilities. The contact also stated that on a separate occasion, the key could not be turned in the ignition. The contact had to call roadside assistance to get the vehicle started. The vehicle was taken to the dealer however, they were unable diagnose the failure. The vin was not available.the failure mileage was 24,000.
Traveling at highway speed, (55 mph) when the vsc failure message appeared along with the check engine light and apostrophe inside a triangle error/ warning light. Vehicle was purchased as a certified used vehicle at a toyota dealership less than two weeks ago. Mileage is less than 36000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to summit toyota of akron (1535 vernon odom blvd, akron, oh 44320) in july of 2016 who stated that they would hold the vehicle and provide a loaner. The repair would take three months. In july of 2017, the dealer stated that parts were available, but the recall repair could not be performed because the brakes were rusted and the battery failed. The dealer stated that the failures occurred due to the vehicle being left parked outside the dealer without being moved for an extended period of time. The dealer refused to assist with the repairs. The vehicle was not repaired. The manufacturer was not made awareof the issue. The failure mileage was unknown.
Takata recall we took the car to the toyota dealer in katy in mid february 2018 to solve the air bag recall and power doors. They said the do not have the parts; we have go back twice but they say they still do not have them. Now almost 3 months later they have not done anything about it. We had not have any accident but we do not feelsafe when driving the car.
Takata recalli received the recall notice from toyota early june of 2016 to state that the passenger side airbag has been recalled and the remedy was not ready. It has been more than half year since then, and the remedy is still not ready. None of the dealers has it. Toyota hasn't sent any follow up notice since then. I just received another recall notice from toyota last week to state that the slide doors on the sienna could open during the driving. My kids sit on it everyday, and it is really scary even though i already turned off the power door function. Even more scary, based on the experience of the airbag, hard to know how long toyota will take care of this recall. Can someone look into the problem with toyota and urge them to take the action and start repairing all the critical recalls?
Tailgate sensor and locking mechanism alarm and lighting goes on and off intermittently indicating tailgate latch insecure while vehicle is in motiondistracting driver. Tailgate door latch insecure placing driver, passengers and contents at risk in the event of movement of the vehicle as well as to other vehicles on the road in the event of a collision.
In the morning car did not start, battery was dead. I charged battery overnight . After 2 hr of driving ( 120 miles) car was parked for 2 hr , when i tried to start it battery is dead again ( had to jump start it) after driving ~ 7 miles i parked car and battery was disconnected. After 4 hr i connected again and no problem with starting. Dealer (schaumburg toyota) kept my car for 3 days . They replaced sliding door switch and integration relay . They told me that everything is fixed . I parked car in garage and in the morning i could not start it again . Had to go back to dealer .car is still at the dealership lets hope they will fix this problem this time.
Sliding power doors work intermittently and have needed to be forced open or closed on occasion. However i attempted to use the handle to activate the power door to open the door in order to place my son in his car seat, the door began to open, and then stopped after only opening an inch. The door ajar alarm began sounding. I pulled the door open packed my little one up in his car seat and went to shut the door. The door would not latch to stay closed and the door would move freely without the use of the door handle. The vehicle is now unsafe to transport anyone in as door can not be closed.at least this happened at home parked in the driveway. But if these doors are failing under normal circumstances i no longer feel i have a safe vehicle to transport my family in. Who knows what would happen under more stressful conditions. My husband had to tie the door shut in order to take the vehicle to the dealer where the expected repair part was $937.00. I thought buying toyota was buying quality but, i guess they don't make them like they used to. I'm not sure if this is a design flaw that toyota needs to evaluate before someone gets seriously injured or loss of life occurs but, it's fours years old and door complaints, after doing soon research are nothing new. Next vehicle.. If i still need the passenger space a minivan has to offer i think i'll look at honda instead.
Takata recall - issue remaining since receiving a notice dated may 23, 2016...almost one year.also a recall involving a sliding power door system that was issued november 22, 2016.neither recall has a fix and both are potentially very dangerous safety issues.i have contacted toyota numerous times and they refuse to provide alternate, safe transportation for my family, which includes 3 young children.i am driving my family around every day with a potential airbag and/or sliding door malfunction waiting to happen.it has been a very long time and neither of these issues has a date by which they are to be fixed.
Power sliding back doors attempting to open while driving, sticks in partial opening. Fear doors will open and kids will fall out while driving. Multiple complaints online with same problem. Costs are expensive to repair.
The power sliding doors on both sides stopped working. Must open and close the sliding doors manually. None of the open buttons on the car or remote responds to opening the sliding doors. Just a beep is heard when the key is pressed.
The contact owns a 2011 toyota sienna. The contact stated that the rear passenger sliding door cable and the door motor failed. As a result, the door open warning light illuminated intermittently. The vehicle was taken to an independent mechanic, who stated that the door cable and the motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
During driving signal door turn on warning but all doors closed
Took in for recall. Got van back and driver side sliding door no longer opens with door handle. Also large wire ran in 2nd row behind driver seats and just left there. Also jumper fuse ran under steering wheel. Electrical nightmare. Horrible maintenance. Unacceptable. Created more safety hazards.
Nhtsa recall number: opens new window takes away from vin lookup section> 16v858 recall date: november 22, 2016manufacturer recall number: g14summary:in the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor.safety risk:if this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant.remedy:toyota is currently preparing the remedy for this condition. Until then, toyota will send an interim owner notification informing the customer of the condition and that they will be notified again when the remedy becomes available.recall status: recall incomplete. Remedy not yet availablemanufacturer notes:if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa.this recall data last refreshed: apr 1, 2017
Recently started having this issue while driving on the highway. When changing lanes my door open indicator light as well as the exclamation inside the triangle will illuminate on my dash, a beeping sound starts chiming and all the interior lights come on. This happens about 15 times in a 20 minute period. Its very aggravating and distracting. It has gotten worse and does it on side streets and lower speeds as well now. I have done some trouble shooting of my own and realize that it only happens when i have a window cracked or down. If the windows are up it will also happen with sharp turns ending with abrupt braking. I have been pulled over 3 times in a 4 month period because of the lights going on and off. Police seem to think i'm sending some type of code for them to help me! it is ridiculous. Aside from this lighting/ door issue i am also having trouble with the sliding doors closing on me while trying to remove my 10 month old son from his carseat. I bought this van used at 99,000 miles. I now have around 120,000. I believe this should be an issue repaired by a toyota recall. I have googled and found multiple complaints about this exact same issue from people that have the same year/make/ model as myself. Upon browsing through the recalls on this site i noted these id#s that seem to be the same type of issue#11025347#10995738#10986378 campaign # 16v858000 (structure)#10928386
The contact owns a 2011 toyota sienna. The contact stated that while driving at 25 mph, the cvt warning indicator illuminated and the vehicle stalled. After several attempts, the vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.
The power sliding door stopped working.. Upon close notice, it looks like the cable is broken. I am surprised to see this issue on my 2011 model sienna xle all wheel drive. It looks like there was a recall related to this issue in the previous generation as shown in this link. Http://media.fixed-ops.com/toy_campaigns/csp-zts.pdf.it seems like the extended warranty covers models from 2007 to 2010... But my car is a 2011 year model purchased during 2010.
Takata recall.been calling dealer every few months, waiting for the recall to get remedied for the airbags.also, waiting for the dealer to remedy the sliding door recall.many calls to the service department have been unresolved, even with the promise to be called back.
Electrical failure the clock loses time when you turn off engine then when you start engine it will give you warning to check vsc , srs airbag is off , radio is off too. The autimatic lock is not functioning we have to lock doors manually. This is frustrating because we have a brand new car!!!
The contact owns a 2011 toyota sienna. The contact stated that while driving at approximately 10 mph, the brake pedal was applied and the vehicle hesitated to stop. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact also stated that the windows failed to operate and the sliding doors failed to stop automatically. The failure recurred multiple times. The vehicle was taken to a dealer where the windows were repaired but the sliding doors were not. The specifics of the repairs were unknown. The contact also stated that the vehicle failed to start and required to be jump started. The failure occurred intermittently. The vehicle was taken to a dealer where the battery was replaced but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 100.
Sienna 2011 le developed problem with the sliding door after 5 years of used and a about 60k miles, after warranty expired. The lh sliding door works sometimes, but mostly opens half way and get stuck or closes again. I have to push it manually to get it to open or close. This problem seams to be prevalent in sienna models 2011+. Toyota has recalled my sienna model multiple times to address multiple problems with the sliding doors. A toyota dealer said the motor needs changing and the repair will cost about 1800 (about 1300 for a new motor.) i am sure the motor failed because of these multiple problems with the sliding door mechanisms put undue stress on the motor leading to its failure. Therefore, toyota should own this problem and fix it without charge.the dealer found a used motor for 700 from lkq. I found a new motor (part no 8500608013) for about 760 from another toyota dealer online. Using these options, i will still have to pay about 1400-1500 to fix a door that should work fine longer than 5 years.
The powered fold up ramp and motor locked up completely blocking wheel chair exit and entry access in the toyota sienna 2011 braun ability rampvan. The alleged manual ramp operation function failed to work trapping the wheel chair occupant inside the vehicle. This dangerous design has been made since 2011 and continues to be made into 2013. Braun has released another in-flloor ramp option this year which is a much safer design that is impossible to block door access even if it malfunctions. Braunability needs to recall this design and make a true manual release that disconnects from the motor incase of failure or lockup.my son is severely disabled and has alot of medical equipment. The jump seat bolted to the other side of the floor blocked entry and exit clearance for a wheel chair on the other side as a possible alternative emergency exit. We had to literally pull him out of his wheel chair and disconnect his equipment - all very difficult in the tight space and very dangerous especially in the case of an emergency.this is an extremely dangerous defect and should be address immediately. The van was towed and in the shop for 3+ weeks to fix this issue and replace the equipment.
Doors will not open even after recall was performed
2011 toyota sienna, front suspension making noises and clicking. Air conditioning not working when car is idling. Rear backing camera does not work only in the night time. . and it has been at the multiple toyota dealerships and they can. Not figure it out.
We received the recall notice on the power sliding doors. We turned off the power to the doors as described in the recall letter. Just this weekend the passenger side sliding door will not close and engage. The door stays open and will not latch.we took the recall letter with to the toyota dealer and they claim this issue is not related to the recall. We did not have it repaired but took it back home. We called the toyota customer experience center on the recall letter and described the situation. While admitting the recall is a door motor issue, they denied that our problem is related to the recall. Everything they described about the reason for the recall is what is wrong with our door. The local toyota dealer where we took the van today gave us an estimate for repair of $1556.31 + tax.
Failure of driver's cabin lamp override switch to extinguish cabin reading lights obscured driver's vision at night during high-speed merge maneuver:i was attempting a high-speed highway merge, at night, entering route 29 from the left side of the highway, when my three-year-old son discovered that he was now tall enough to operate his overhead personal reading light.my vision of merging traffic to the right was suddenly obscured by the unexpected operation of the cabin reading lamp, and the situation was compounded by my inability to quickly override the lamp from the driver's position, in the manner as directed on page 526 of the owner's manual.the reading light above my son's head stayed on.according to the sienna 2011 owner's manual on page 526, the door light button, above the driver's head, also serves as an override for all the personal cabin reading lights when the "door" function is disabled:page 526:"rear on/off: rear personal/interior lights turn on [upon activation of the illustrated individual reading lamp buttons at each seating position] when the personal/interior main switch is in door position."the dual functionality of the door light button is confirmed; on page 525 of the manual, the other well-known purpose of the door button is separately and independently described to activate automatic cabin illumination when entering/exiting the vehicle:page 525:"door position:the personal/interior lights and rear interior light come on when a door is opened.they turn off when the doors are closed."therefore, the reference to the door button on page 526 is for the separate override feature.thank you for your consideration.i recommend toyota recall the affected vehicles, to correct the functioning of the cabin lamp override switch as this is an essential safety feature of the vehicle for nighttime driving with passengers.
After pulling out of the driveway and driving forward less than 100 yds, the vehicle began to pull left and right as if vehicle stability control were taking over.very shortly after, the vehicle came to an abrupt stop with brakes seemingly applied on their own (power brake assist?).the screen lit up with the following warnings, "check abs," "check vsc," and "check brake system," followed by "have your vehicle checked by dealer."the abs, vsc, emergency brake, and check engine lights on the dash came on as well.upon taking a look under the hood, we also discovered what appeared to be an oil leak at the head gasket.the vehicle was taken to the dealer and a toyota engineer was flown in to help diagnose the problem.the result was they cleared the codes, wiped up the oil, and said there was nothing wrong with the car.about a day and a half later, the exact same thing happened again with the vehicle pulling, warning lights, etc.this time, the dealership said that they found "hard" codes and that the floor wire harness needed to be replaced.the vehicle has now been out of service for 16 days.we shall see whether the wire harness fixes the problem.the dealer said they put dye in the engine oil to try to detect a leak.not sure why they didn't investigate the problem while the oil was sitting there.it was very obvious where the leak was.
The contact owns a 2011 toyota sienna. While driving 35 mph, the check engine and traction control warning indicators illuminated. In addition, the vehicle stalled and was unable to be restarted. The vehicle was towed to the contact's residence. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 123,075.
During driving signal door turn on warning but all doors closed
The minivan suddenly, with no warning or indication rapidly lost all engine oil in a short period of time. As i was driving on a city street,i got a warning about five minutes into a drive about low engine oil pressure, when it was basically dry. I had it towed to a mechanic where it was quickly confirmed that the oil cooler pipe had failed causing this to happen. I have 120,000 miles on the van.
The contact owns 2011 toyota sienna. The contact stated that while driving 70 mph, the engine stalled without warning. The vehicle was towed to the dealer, who performed a diagnostic and determined that the battery failed and caused the vehicle to stall. The battery was replaced however the dealer could not explain the cause of the battery failure. Additionally, the contact stated that the engine was previously replaced due to failed springs which caused the valves to also fail. The manufacturer was made aware of the failure. The failure mileage was 31,312 and the current mileage was, 31,800.
I put my vehicle in park and then turned on the hazard lights, as i was parked at the entrance to a busy highway, and just wanted to grab my mail. I turned around from getting the mail; and my minivan was rolling across the highway with three of my children inside of it. It stopped when it hit a cement barrier on the other side of the highway. No air bag deployed. My children suffered from minor injuries. And, a-lot of anxiety.what happened to make my minivan switch out of park?
9/1/12i was driving along at highway speed of aprox. 55-60 mph when i decided to go into a shopping center.i slowed my car down and made a right turn to enter a shopping center.as i was slowing down to pull up to the entrance of the store i had my foot on the brake pedal and the car didn't want to stop.i had to apply an enormous amount of pressure to the brake but it didn't stop the engine from racing and trying to lurch forward.i forced the car out of drive and put it into reverse and the engine went back to normal. 9/6/12i was in my car and approached a traffic light behind another car.i slowed down from aprox. 25 mph.as the car slowed i felt the car lurch forward, i applied the brake harder so as not to hit the car in front of me or the people walking across the street.i again moved the car out of gear and the engine came to normal. 9/9/12i was in a shopping center waiting for my wife to come out and i had to move my car to let someone else get out a parking space when my car started to accelerate.i had my foot on the brake at the time this occurred and as much pressure i put on the brake was not enough to stop the car.the car still had enough power to go forward even though i had my foot on the brake.i fear for my life and any people that are in my car, let alone outside of my car.toyota cannot duplicate the problem, i've taken it to them twice.they (toyota) will not do anything for me.please help.
The contact owns a 2011 toyota sienna. The contact stated that while attempting to drive into a residential drive way, he applied the brakes and there was an increase in the engine rpms. The contact mentioned that he had to shift into park in order to stop the failure. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vin was not available. The vehicle was not repaired. The failure and current mileages were 13,000.
Drivingcity streetruptured rubber cooling line hose to engine... Smoke pouring from vehicle no oil left... No warning light on dash. Towed to butler toyota last month oil change at this same dealer today rubber line replaced with a metal hose costing me $496.00.. Toyota corporation needs to refund this to me and all of the other sienna owners who have had this experience.
I was driving from toronto to virginia on 23 dec 2020and refilled gas in springfield ny walmart gas station to refill the gas. When i entered bedford pa turnpike, the car sounded with different sounds from engine on the ramp when entering the 70/76 freeway. When entered to virginia from maryland border after potomac river crossing on highway 15 , the car suddenly stopped while driving at 30 mph and pulled the car to the side of the road slowly and when i restarted the car, it started normal and drove till chantilly virginia without any stopping. But the engine gave me different noises.
Toyota has a known failure issue with the engine oil cooler hose on this model.with this issue, a defect in the hose causes oil to leak rapidly from the hose.a search of the internet can find many instances of this issue, with catastrophic engine failure resulting in certain cases.toyota has issued warranty enhancement ze2 to cover this.the warranty term for this item is extended to ten years and 150,000 miles.i experienced this failure last week.it occurred as i was pulling into a car wash.smoke started coming from my engine and the car wash worker noticed oil leaking from underneath.i had to have the vehicle towed and the hose replaced.the total cost was $665.i attempted to get coverage from toyota, but my request was denied due to the fact that the mileage was at 167,000.the reason for my complaint is that a major, known defect such as this should not be time or mileage limited.given the catastrophic failure that can result from this defect, toyota should have been replacing the defective hoses rather than forcing customers to endure the problems of failure in the field, which often resulted in blown engines and the need to have vehicles towed in for repairs.if toyota is not going to take the step of preventing the problem, they should at least take care of the problem when it occurs - regardless of age or mileage - because the cause is clearly the result of a known defect.i contacted toyota warranty service for reimbursement and my claim was denied.i called back and asked to escalate it.i was transferred to a higher level agent who again denied my claim and told me to address my complaint outside of toyota, which is why i am filing here.with this complaint, i am seeking reimbursement of my $665 costs.i further suggest that toyota be urged to revise warranty enhancement ze2 to remove the mileage and time limits.
While driving i heard a noise coming from the engine. I stopped and park the vehicle, opened the hood an noticed oil all over the bottom part of the engine. (oil leak or seep from the engine oil cooler pipe).i purchased this vehicle from a toyota dealership in stanford ct. And i was never advised of this issue, nor from toyota or the dealership itself, even though a communication was sent to all toyota dealer principals, service managers, parts managers.i spent $60.00 dollars for tow truck / $148.14 on toyota original parts / $270.00 for labor. I spoke to two company toyota representative and was informed that they no longer are responsible for covering this problem as warranty coverage expired on march of 2020.i was expecting for toyota to cover my expenses as this is a factory engineering design done wrong.roberto martinez374 wadsworth ave apt 6cnew york, ny 10040
Traveling at highway speed, (55 mph) when the vsc failure message appeared along with the check engine light and apostrophe inside a triangle error/ warning light. Vehicle was purchased as a certified used vehicle at a toyota dealership less than two weeks ago. Mileage is less than 36000.
Car started rolling back and gear shifted to reverse when it was on drive gear. It shifted to gears automatically without changing gears. When went to dealer, they said its transmission is failed at 55 k miles. It was in warranty and they changed transmission but when asked they didn't give me much detailed information.my 1 work day was spoiled and inconvenience.
Hello, i own a 2011 sienna le v6. In cold weather, it has a problem when braking where the vehicle lurches forward as it comes to a stop. The dealer drove the car and noted no issues. However, as you can see on this internet thread, many other owners have the same issue.http://www.siennachat.com/forum/193-problems-maintenance-repair/158410-engine-revving-up-just-before-stop.htmlthis issue is not just annoying, i believe it is a safety issue, particularly on slippery surfaces such as snow and ice which are likely to occur in the colder weather that precipitates this issue. I believe either the engine or transmission programming needs to be modified to address this issue as soon as possible.this occurs when the engine is at high speed idle after a cold stop, which can last for many miles after you start driving.
All the oil leaked out due to a faulty oil cooler pipe. The part is faulty plastic and toyota knows this is a defective part. They did an "enhanced warranty" instead of a recall. This happened in my garage when the vehicle was stationary. Messy and dangerous.
Oil cooler hose: from my experience, and from what i've read from others, this is a considerable safety issue. A recall would be very appropriate for both road safety and for consumer protection. A suspected blown cooler line just happened to me last night, and i was very distracted when i realized my 2011 toyota sienna (about 125k miles) went from providing normal responsiveness to giving incomprehensible feedback within seconds. A "low oil" message flashed once on the center console as i was pulling out of a gas station into traffic. This light did not return. No other lights lit up at any time. Immediately, however, i noticed hesitation when trying to accelerate. I thought that it was an electrical problem at that point, perhaps it was affecting the fuel injectors. Then i noticed a clicking noise coming from the engine. At that point, i pulled over at the next safest opportunity and turned off the vehicle. I popped the hood and noticed oil everywhere toward the bottom of the engine compartment/underside of the vehicle. The dip stick was dry. This all happened within 0.75 miles on a two lane state highway (one lane in each direction) with a 55 mph speed limit. I certainly wasn't driving defensively during this time, and i had very minimal awareness of any vehicles around me. The acceleration issue could have been catastrophic if i had tried to beat traffic that was far enough away to proceed, yet close enough to think twice. Fortunately, i'm not an aggressive driver, and i waited. The whole experience has baffled me as i've never experienced such a complete and sudden failure while driving a vehicle. Please consider this report and review the numerous online reports from drivers who also experienced a sudden, massive oil leak while driving their 2007-2011 toyota siennas. Toyota is well aware of this recurring issue.a safety recall would seem appropriate.
The contact owns a 2011 toyota sienna. The contact stated that while driving approximately 20 mph, all the warning lights illuminated. After driving for 15 minutes, the vehicle stalled and smoke was coming out of the hood. The engine was on fire. The vehicle was not diagnosed or repaired. The manufacturer was notified of the incident. The approximate failure mileage was 33,000.
Oil started leaking heavily; i was notified by a coworker and was able to get the car into firestone before the engine locked up. Low oil pressure warning came on as i drove into firestone lot. Techs told me the oil cooling hose failed (at 109000 miles). Old hose was made of rubber attached to metal plates and had failed two places in the rubber hose. New hose is made of metal so techs checked for a recall and found none. This could be a big safety issue if people are not aware of what is happening and get stranded somewhere or the engine locks out on them at speed.
My van cut on fire last saturdar, september 1st 2019. For no apparently reason. I drove about 5 miles from my house to the grocery store, when i notice the smoke, i first though was the car in front of me. But was smoke coming from my hood. I was just about to stop at a stop sigh and i look the temperature gate and it was fine, turn of the car and people from the parking lot was already yelling for me to get out of the car. More than 2/3 of the van was totally destroyed in the fire.
Https://www.youtube.com/watch?v=wlhcldcxtn4&feature=share&fbclid=iwar3tipwlfm7uxqpyitisicpv6sgc-6vesvn-z04zs4e2pwycyn2ty9u4l34my motor now has a severe valve and rod knock watch the video.millions of people could be stranded in the middle of nowhere if they do not know about this negligent design flaw.toyota designed an rubber oil hose that gets stiff and breaks. This is design negligence to use rubber hoses on an oil system.toyota redesigned this part with steel instead of rubber .this shows me they knew the design was bad in the first place.van'sabs and vsc lights come on but no oil light warning. My motor started making noise but i didn't know it ran out of oil.there was no oil warning light. I didn't know it was the motor making noise.my car engine was completely out of oil. Again, no oil light warning.since i found out about this, i found out about four more sienna's that had the same defective parts.frankly all of these hoses will go bad as the mechanic remarked about this problemcar engineers know exactly what they are doing when they design a car. I worked in manufacturing and engineering those parts are well documented when they are predicted to fail.one would consider two scenarios.1.they had bad engineers designing this system, however car manufacturers know exactly what they are doing when they design a vehicle.2.or they designed it to break to sell more replacement engines for four thousand dollars each. They kept this a secret or made no mention of this probably to sell engine replacements.the toyota manager called me and basically told me tough.therefore i will be suing them in small claims court.hopefully toyota will be replacing my motor.by the way i take very good care of my vehicles i maintain them with regular vehicle inspections along with oil changes at the prescribed mileage.
The contact owns a 2011 toyota sienna. While driving, the engine oil cooler pipe burst and spewed oil all over the rear of the vehicle. The vehicle's rear window was completely covered with oil. The manufacturer extended the warranty; however, the contact was not covered since the vehicle exceeded the warranty. Buckeye toyota (1903 riverway dr, lancaster, oh 43130,(740) 654-3943) stated that they could not authorize a repair out of warranty unless approved by the manufacturer. The manufacturer provided a case number and stated that they would not cover the cost of the repairs. The contact called the state attorney general's office. The vehicle was not diagnosed or repaired. The failure mileage was 156,000.
The contact owns a 2011 toyota sienna. While driving 35 mph, the check engine and traction control warning indicators illuminated. In addition, the vehicle stalled and was unable to be restarted. The vehicle was towed to the contact's residence. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 123,075.
5 month old toyota sienna 2011 stalled after the lights inside the dashboard (control panel) started blinking and then would not start again. It was towed to the dealer on 12/22/2010. Dealer initially (on 12/27/2010) said it is due to water damage and engine has to be replaced. Dealer was not able to find any evidence of sienna being submerged in water (as it did not go into any big puddle or deep waters).i opened a case with toyota on 12/28/2010. I was in touch with toyota dealer but case manager at toyota informed that they were unable to reach/speak to the dealer for 2 days even though they are both in california. She informed me that their policy is to concur with dealer without even looking at the report or talking to them and they would neither investigate nor inspect.my insurance company (aaa) performed visual inspection and found too many metal pieces inside the engine. Insurance company also followed up with dealer and informed there are other cases where they had seen similar issue with toyota sienna 2011 and this does not seem to be a water damage.there has been neither an explanation nora follow-up from toyota as to what the cause was. Dealer reported back on 01/04/2011 and informed me that it might be a mechanical failure and toyota will fix it.i am now concerned about the safety of my family and anyone who drives sienna. What if stalls in the middle of freeway ?what if this happens again ?worried and tensed owner of toyota sienna 2011.
The vehicle caught on fire after driven for approximately 5 miles and parked for several minutes. It only had about 6,100 miles and purchased new 9 months ago.the fire caused total loss to the vehicle and everything inside including the child seats and stroller was permanently damaged by heat and smoke.according to the incident report from fire department, it appears that the fire ignited at the upper left corner (passenger side) of the engine bay.no evidence or indication of incendiary fire was found.
The vehicle engine stalls. This occurs intermittently especially when making turns. I had to press the gas pedal all the way down to accelerate. The vehicle brake lights do not come off for about 10 minutes when the engine and lights have been switched off. It is possible to start the car with the push button without pressing down on the gas pedal sometimes.
The air conditioner housing is leaking water onto safety-critical parts.this housing is made of plastic parts that are glued together.water is condensed during the cooling cycle, and it then collects at the bottom and exits the vehicle through a rubber hose.the glue holding the housing together has failed.water is leaking from the housing and running onto the computer module that deploys the airbags.i have been advised by the dealer that it is not safe to drive the vehicle with a wet module because the airbags can deploy while moving, or that they might not deploy in the event of a collision.an identical problem affects toyota models camry, avalon, and venza.this recall can be found at: www.toyotanews.pressroom.toyota.comthe recall info is: releases/toyota/recall+camry+avalon+venzaoct17this will turn into a serious safety issue as these vehicles get olderwater can leak onto the deployment module without being seen.in my particular case, the water had apparently been leaking for some time - perhaps a year or two - and was detected purely by chance.there was significant rust on the floorboard of the vehicle.i have discussed the issue with toyota, and they refuse to do anything about it.the circumstances of the recall on camry, avalon, and venza appear to be identical to the circumstances i have experienced, yet there is no recall on the sienna.this appears to be an unsafe condition.i would appreciate it if you will take a look.
Van just won't start. It cranks over but won't start, after tens minutes it started up fine. Van has only 510 miles. At 5500 miles vehicle again cranked but would not start. After it started, it ran rough and died at times, took it to dealer but they can not find problems. Vehicle runs fine, atabout 5700 vehicle runs rough and dies at stop lights, took back to dealer this time they say it was a bad computer, toyota took care of it, a few thousands miles later same problems run rough at times and won't start, took to dealer, can not fine problems, vehicle ran fine, now at 10500 miles same problems again ran rough and die at stop light, but ran fine just a few minutes later, drove home next day ,it won't start.tow to dealer they say it has some moisture in the computer.
2011 toyota sienna van with 220 miles on it caught fire in my driveway 2 minutes after parking it there.no warning lights or anything.vehicle is a total loss, no response from toyota for over two weeks, owned the brand new van for less than a week.a cause and effectinvestigator hired by my ins co found the problem to be a faulty fan wire that shorted out.extensive damage to my house and landscaping as well.burned out van still sitting in my driveway causing danger with broken glass and soot to my children and pets.unable to get any response what so ever from toyota.the dealership has been extremely helpful.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000, 16v340000, and 11v560000 (structure, air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted three months ago and stated that they would send the parts to urbana, il. A case number was provided. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17*lj
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (air bags), 16v340000 (air bags), and 11v560000 (equipment). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available and parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 11v560000 (equipment); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were notified of the issue. The contact had not experienced a failure. Ma 09/03/15
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available and parts distribution disconnect. Updated 01/06/17*ljupdated 01/23/17
The contact owns a 2011 toyota sienna. The contact stated that the vehicle was included in nhtsa campaign numbers: 11v560000 (equipment) and 16v858000 (structure). The dealer (gateway toyota, 395 nj-37, toms river, nj 08753, (732) 240-2000) made no mention as to when the remedy and parts would be available. The vehicle was not repaired. The contact stated that the sliding doors failed to open and close properly. The manufacturer was informed of the failure and the recalls to determine when the dealer would be able to provide a solution. The failure mileage was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (equipment). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.the contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/28/16*lj
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact stated that while driving 50 mph, the factory installed television screen was obstructing the field of vision through the rear view mirror. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The approximate failure mileage was 1,200.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 11v560000 (equipment) and stated that the manufacturer had not notified the dealer of the permanent remedy to repair the vehicle. The dealer only removed the spare tire carrier and placed it in the rear seat of the vehicle. The dealer did not give a specific date for when the permanent remedy would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/9/15updated 01/27/16
Nhtsa campaign 11v560000.............my vehicle has a tow hitch and so the safety recall information provided by says to not place the new tire and loading information placard on the vehicle.the instructions provided by toyota further state that:"the remedy for your vehicle will be available after may 2012. We will send you another notice when it is ready."i called toyota in june of 2012 and was told that the remedy was not yet ready and i would be notified when it was.i was provided this information by an individual named [xxx] at 800-331-4331 ext [xxx] and was given a case number [xxx].this was over a year ago and still not response or action by toyota.it feesl like they have no intention of resolving this issue for me.how long is reasonable to wait for a fix with a recall associated with potential overloading of the tire/wheel?thank youinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 toyota sienna.the contact received notification of nhtsa campaign id number:13v123000 (equipment) and took the vehicle to the dealer for service. The contact was advised that because the vehicle did not contain a factory trailer hitch, then they would not repair the vehicle under the recall. The dealer advised the contact that he had to change the rim and wheel size in order to become complaint and fall under the recall. The manufacturer was contacted. The vehicle was not serviced. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign: 11v560000 (equipments). The vehicle was taken to a dealer. The technician put the spare tire in the middle passenger side seat as a temporary remedy. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 3/31/15
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 11v560000 (equipment). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number:11v560000 (equipment) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified if the issue. The contact had not experienced a failure.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 11v560000 (equipment), and 16v340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available...updated 06/08/17 updated 10/13/2017
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 16v643000 (latches/locks/linkages), and 11v560000 (equipment). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v560000 (equipment), and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nathan toyota of davie, florida was contacted about the recall and stated that the remedy was unavailable on several occasions. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna.the contact received notification of nhtsa campaign id number:13v123000 (equipment) and took the vehicle to the dealer for service. The contact was advised that because the vehicle did not contain a factory trailer hitch, then they would not repair the vehicle under the recall. The dealer advised the contact that he had to change the rim and wheel size in order to become complaint and fall under the recall. The manufacturer was contacted. The vehicle was not serviced. The contact had not experienced a failure.
The powered fold up ramp and motor locked up completely blocking wheel chair exit and entry access in the toyota sienna 2011 braun ability rampvan. The alleged manual ramp operation function failed to work trapping the wheel chair occupant inside the vehicle. This dangerous design has been made since 2011 and continues to be made into 2013. Braun has released another in-flloor ramp option this year which is a much safer design that is impossible to block door access even if it malfunctions. Braunability needs to recall this design and make a true manual release that disconnects from the motor incase of failure or lockup.my son is severely disabled and has alot of medical equipment. The jump seat bolted to the other side of the floor blocked entry and exit clearance for a wheel chair on the other side as a possible alternative emergency exit. We had to literally pull him out of his wheel chair and disconnect his equipment - all very difficult in the tight space and very dangerous especially in the case of an emergency.this is an extremely dangerous defect and should be address immediately. The van was towed and in the shop for 3+ weeks to fix this issue and replace the equipment.
A couple of months ago, we received an urgent safety recall letter from toyota regarding the type of tires that are on our 2011 sienna.when we ordered the vehicle in june of 2010, it was with full understanding that we had to have a vehicle with a hitch, as my husband has a motorized wheelchair that must be placed on a rack behind our vehicle.the dealership in sioux city, iowa (rick collins) stated that would not be a problem.when the vehicle arrived here in sioux city from the manufacturer, we were told that this new model of sienna did not have a hitch on it yet, as it had not finished being designed, but the dealership had one and would put it on before we took it.now we got the recall letter stating that the door placard needed to be replaced in the vehicle, plus we either had to take off the hitch or the dealer must change out the tires to extra load tires at no charge to us.since we cannot go without the hitch, my husband told the dealership that they then needed to put new tires on our car at the dealers expense.they refuse to do that stating that the hitch is after market.but it is not after market.rick collins toyota installed the hitch before the car was ever in our hands.they definitely knew that we would not and could not have purchased a vehicle that did not have a hitch.now we are afraid to take the vehicle out of town knowing about the safety concerns.what can we do to get this resolved?going to the dealership is definitely not the answer, as they are claiming all they are required to do is change out the placard, but that is not what the letter states.obviously we will never buy another toyota, as we have a hassle with the service department every time we go in there.after 4 trips there to get the remote start fixed, we finally did take the car somewhere else to get that issue resolved.
The contact owns a 2011 toyota sienna. The contact received a notification for nhtsa campaign number: 11v560000 (equipment) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2011 toyota sienna. The contact stated that he received notification of nhtsa campaign id number 11v560000 (equipment:other:labels) and took the vehicle to the dealer for repairs. The contact stated that the remedy stated that the manufacturer would notify owners of the recall and provide a remedy when one had become available. The remedy was for owners to receive a corrected placard along with a revised owner's manual that stated that the actual weight of the vehicle, at no cost to the contact. The contact was displeased with the recall remedy and stated that instead of mailing a 'corrected' manual to owners, the manufacturer should repair the vehicle so that it would match the weight stated on the place card and in the owner's manual. The contact had not experienced a failure. The current mileage was 12,000.
The contact owns a 2011 toyota sienna. The contact received the recall notice associated with nhtsa campaign id number 11v560000 (equipment:other:labels). The contact followed the instructions listed in the recall notice, but the manufacturer was yet to respond. The manufacturer was notified and stated that the contact would have to wait until later in the year for the correct labeling information to become available. The contact was also advised to take the vehicle to an authorized dealer. The dealer was unaware of the recall and could not assist. The manufacturer then advised the contact to wait until labeling information was sent out to consumers. The failure mileage was 21,000. Updated 08-09-12 the consumer was advised on 07/24/2012, by toyota corporate office, that there is no remedy for this recall notice and no eta. Updated 08/09/2012
5 month old toyota sienna 2011 stalled after the lights inside the dashboard (control panel) started blinking and then would not start again. It was towed to the dealer on 12/22/2010. Dealer initially (on 12/27/2010) said it is due to water damage and engine has to be replaced. Dealer was not able to find any evidence of sienna being submerged in water (as it did not go into any big puddle or deep waters).i opened a case with toyota on 12/28/2010. I was in touch with toyota dealer but case manager at toyota informed that they were unable to reach/speak to the dealer for 2 days even though they are both in california. She informed me that their policy is to concur with dealer without even looking at the report or talking to them and they would neither investigate nor inspect.my insurance company (aaa) performed visual inspection and found too many metal pieces inside the engine. Insurance company also followed up with dealer and informed there are other cases where they had seen similar issue with toyota sienna 2011 and this does not seem to be a water damage.there has been neither an explanation nora follow-up from toyota as to what the cause was. Dealer reported back on 01/04/2011 and informed me that it might be a mechanical failure and toyota will fix it.i am now concerned about the safety of my family and anyone who drives sienna. What if stalls in the middle of freeway ?what if this happens again ?worried and tensed owner of toyota sienna 2011.
Failure of driver's cabin lamp override switch to extinguish cabin reading lights obscured driver's vision at night during high-speed merge maneuver:i was attempting a high-speed highway merge, at night, entering route 29 from the left side of the highway, when my three-year-old son discovered that he was now tall enough to operate his overhead personal reading light.my vision of merging traffic to the right was suddenly obscured by the unexpected operation of the cabin reading lamp, and the situation was compounded by my inability to quickly override the lamp from the driver's position, in the manner as directed on page 526 of the owner's manual.the reading light above my son's head stayed on.according to the sienna 2011 owner's manual on page 526, the door light button, above the driver's head, also serves as an override for all the personal cabin reading lights when the "door" function is disabled:page 526:"rear on/off: rear personal/interior lights turn on [upon activation of the illustrated individual reading lamp buttons at each seating position] when the personal/interior main switch is in door position."the dual functionality of the door light button is confirmed; on page 525 of the manual, the other well-known purpose of the door button is separately and independently described to activate automatic cabin illumination when entering/exiting the vehicle:page 525:"door position:the personal/interior lights and rear interior light come on when a door is opened.they turn off when the doors are closed."therefore, the reference to the door button on page 526 is for the separate override feature.thank you for your consideration.i recommend toyota recall the affected vehicles, to correct the functioning of the cabin lamp override switch as this is an essential safety feature of the vehicle for nighttime driving with passengers.
The contact owns a 2011 toyota sienna.the contact stated that the visibility of the headlights was not projecting far enough.the contact took the vehicle to the dealer and the dealer made some adjustments to the headlights but to no avail. The contact stated that the vehicle was unsafe to drive at night. The failure mileage was 8,000.
The vehicle engine stalls. This occurs intermittently especially when making turns. I had to press the gas pedal all the way down to accelerate. The vehicle brake lights do not come off for about 10 minutes when the engine and lights have been switched off. It is possible to start the car with the push button without pressing down on the gas pedal sometimes.
Tailgate sensor and locking mechanism alarm and lighting goes on and off intermittently indicating tailgate latch insecure while vehicle is in motiondistracting driver. Tailgate door latch insecure placing driver, passengers and contents at risk in the event of movement of the vehicle as well as to other vehicles on the road in the event of a collision.
My concern is the dead zone created by the head lights on my car.the projection of the headlights on my car are extremely dangerous due to the dead zone in front of the vehicle.the headlights have been adjusted multiple times and the dealer response is" that is just the way these new headlights are".on dark roads it is highly probable that an accident may occur because you cannot see where you are going and if there is a slight curve to the road it is impossible to tell which way the road is going.on my last trip at night we had 3 occasions that if we had not flashed the high beams we most certainly would havea wreck.
Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)2011 toyota sienna turn indicator is not audible and does not disengage when changing lanes on the interstatethe following letter was sent to toyota:may 16, 2010[xxx]subject: 2011 toyota siennaturn indicator design flawdear sir:i have been looking into buying a 2011 toyota sienna limited with all the options.so i rented a new 2011 toyota sienna le (only 900+ miles) from avis for a weeklong trip (1500 miles).the car drives very nicely.however, i was amazed that i could not hear the turn indicator beeper when driving down the interstate with the radio on at a moderate sound level.in addition, the turn indicator switch is not sensitive enough to disengage after changing lanes.toyota's design engineers should be ashamed to have this serious design flaw on a newly introduced vehicle! there are plenty of audible devices on the vehicle that could sound after the turn indicator has be engaged for 5, 10, 15 seconds without being disengaged.toyota could have progressive audible tones, with a last resort of sounding the horn intermittently. Just do something, before you have millions of these vehicles in service.a car going down the road with a 'false turn indication' is dangerous to everyone on the highway!as a result of this experience i am not going to buy a 2011 toyota sienna limited until this issue is resolved.in fact, it would not be bad advertising for all toyota vehicles to have this as a standard feature.toyota can give me new vehicles for the rest of my life, as compensation for the idea!if you would like to discuss this matter further, please do not hesitate to call[xxx] updated 03/29/2017
Sudden uncommanded acceleration while stopped for a red light.
The weld at the top of the hinge on the fuel filler door has broken, so the door will not close.this prevents opening the sliding door on the driver's side.i have children and would need the ability to evacuate passengers quickly and easily in the event of an emergency.one of my passengers is restrained in a car seat that i need to activate in order to remove the child from the car.the door cannot be opened more than a few inches with the broken fuel filler door as an obstruction, so it creates a major safety issue.
My car is revving uncontrollably and lurching forward when braking.the engine does not decrease its revolutions in lone with braking.its either a transmission dropping to a lower gear and lurching forward ir the accelerator pedal us sticking. It happens all of the time and is unsafe coming to stops near croas traffic.
Complaint: toyota sienna 2011 seon 2/3/2016 i took my 2011 sienna to the local toyota dealership because the information display screen indicated vsc system warning and the engine light, trac system light, and warning lights were on.after diagnostics the service advisor explained that fuel emission switch valve was stuck in the off position. The technician report identified the part as p2440 evaporative emission pressure switch valve. The switch regulates the amount of gasoline pumped into the tank through the intake and outtake of air.vacuum hoses connect the valve to a 'charcoal canister' which collects gas fumes from the tank and routes them to the engine for combustion. Unfortunately, toyota sells these various components in emission system as one unit. The part was $537.92 and $148.88 for labor. The suggested cause was overfilling the gas tank. We have never had a problem filling up tanks (stopping before the point of overflow) with many previously owned toyota trucks and sedans.the core of my grievance is the fact that the owner's manual does not specifically caution the owner that this practice can damage or cause a malfunction of the emission system. The manual only cautions the person pumping fuel 'do not spill fuel during refueling.'(p.150 in refueling section).if this was the real cause for the needed emission part replacement i hope that toyota will write a clear warning about the consequences of "filling up" in their manual or consider redesigning the emission system. Perhaps this complaint will prevent another toyota customer the cost and dissatisfaction of this same experience.
I stopped for gas and was unable to open the fuel filler door. Because of the fuel filler door failure, i was not able to open the driver side passenger door. I drove the vehicle home and upon further investigation, i discovered the top fuel filler door hinge was broken free. The broken hinge allowed the passenger door activation switch located behind the fuel filler door to pop out which de-activated the passenger door operation. In the event of an accident, the driver side passenger door would not be able to be opened.
I was driving from toronto to virginia on 23 dec 2020and refilled gas in springfield ny walmart gas station to refill the gas. When i entered bedford pa turnpike, the car sounded with different sounds from engine on the ramp when entering the 70/76 freeway. When entered to virginia from maryland border after potomac river crossing on highway 15 , the car suddenly stopped while driving at 30 mph and pulled the car to the side of the road slowly and when i restarted the car, it started normal and drove till chantilly virginia without any stopping. But the engine gave me different noises.
The contact owns a 2011 toyota sienna. The contact stated that the interior lighting illuminated upon making a turn. The lights dimmed after the turn was completed. The contact was uncertain if the vehicle would be repaired by a dealer or an independent mechanic. The dealer was notified of the failure. The manufacturer advised the contact to take the vehicle to a dealer to schedule an appointment. The vin was not available. The failure mileage was 100,000.
2011 toyota sienna le power sliding doors have jammed multiple times.has happened 4-5 times now with only 285 miles on it.this is potentially a very serious malfunction that could cost a life.all passengers should be able to evacuate if needed.called toyota but they say they have not gotten any complaints?will take it in and see what they say.
Latches on the rear sliding doors of our 2011 toyota sienna ltd. Are not releasing properly.when the doors are opened from the handles, the motor pulls the doors open but the latches do not release.you hear a popping sound and the doors pop open.dealer "reprogrammed" the doors to no avail. After dealer claimed to have contacted toyota, they acknowledged the problem but said there is no know fix, as this is a new vehicle.
In november of 2010, we purchased 2011 toyota sienna xle. Within a month, on two separate occasions- the automatic sliding doors got stuck midway. They would not move back or forward. We took it to the original dealership. We were told that toyota had them clear some "codes" for the automatic doors and the problem was fixed. Two weeks later, the same problem is happening on both doors. We took the car back and the service manager informed us that toyota would not authorize new motors in the car, although it is a brand new car and under warranty. This is a toyota manufacturing problem and needs to get resolved!
My 2 year old daughter got her leg caught in the back part of the sliding door of a 2011 toyota sienna.she was inside the car.the door was opened.her leg fell into the space while the door was opening.the door opened as far as it could and constricted her leg.her leg was so tightly constricted we could not reposition her body to open the door.averill park fire dept and sand lake ambulance arrived on the scene.she was trapped(screaming) for 20 -25 minutes.her leg was cold and turning blue before it was removed.we went to the hospital concerned for internal bleeding, broken leg, and other complications.she is doing fine but i'm very concerned about the design of the door.i've looked at other minivans (even the same make and model but different year) and they don't have the gap in the back part of the door like the 2011 toyota sienna.updated ivoq 07/27/11
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 16v643000 (latches/locks/linkages), and 11v560000 (equipment). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
My new 2011 toyota sienna le automatic power sliding door on the driver side stopped working. It won't open or close using remote control as well as top console/pillar switches. If i try to open usingremote control or switches then it will try to open but close immediately and make beeping sounds. I took the vehicle to the local toyota dealer couple of times but they simply said there is no problem. Finally, when i calledtoyota directly then the same dealer diagnosed it further and found a fault code c224 in the system. Toyota refused to fix the issue promptly until we filed for arbitration to replace the car or refund vehicle purchase price. Toyota finally replaced power sliding door motors for both left and right side to address the issue.
We have owned a 2011 toyota sienna for 1.5 weeks. Yesterday our 3 year old's hand became stuck in the sliding door. He had just exited the car and his hand was in the path of the door as it was sliding closed. The door did not retract. It closed tightly anda minute or so passed before the door was able to be opened. We took him to the emergency room. No break was evident on the x rays but the doctor said an exam by an orthopedic doctor next week, after the swelling has subsided, will confirm whether there is a break or fracture. The er doctor put a fiberglass cast on his arm and told us to follow up with an orthopedic doctor after the weekend.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) for the frontal passenger inflator and 16v858000 (latches/locks/linkages). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact stated that the driver and passenger automatic sliding doors would fail intermittently. The driver side sliding door would often close independently while the contact was standing in the doorway. The vehicle was inspected by a dealer who informed the contact that the vehicle would need to be further inspected by an engineer. The vehicle was not repaired.the failure mileage was approximately 900. Updated 03/29/11updated 05/02/11
The contact owns a 2011 toyota sienna. While driving 30 mph, the passenger side sliding door opened independently and without warning. The vehicle was taken to falmouth toyota (290 macarthur blvd, bourne, ma 02532) where it was diagnosed that the door latches failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and originally stated that the failure was due to the issue described in nhtsa campaign number: 16v858000 (structure). The dealer later stated that the failure was due to a separate issue. The manufacturer was in the process of speaking to the dealer. The approximate failure mileage was 146,000.
The contact owns a 2011 toyota sienna. While turning a corner at 15 mph, the passenger side sliding door opened independently. The vehicle was taken to the dealer where it was diagnosed that a spring in the door failed and the doors needed to be recalibrated. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure and stated that the vin was included in a recall regarding the doors. The nhtsa campaign number was not provided. The parts to repair the vehicle were unavailable. The approximate failure mileage was 89,000.
The contact owns a 2011 toyota sienna. The contact stated while driving approximately 35 mph, the passenger's side sliding door opened unintentionally. The contact contacted don joseph toyota (1111 w main st, kent, oh 44240; (330) 673-2200) who informmed the contact that the door hinges as well as the door latch for the passenger's side sliding door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not covered under warranty or recall. The approximate failure mileage was 170,000.
The contact owns a 2011 toyota sienna. The contact observed during the opening of either one of the two passenger side power doors there would be an unusual popping noise. Also, the power doorsfailed to latch properly. The vehicle was taken to an authorized dealer and the technician informed that the power doors functioned as designed. The failure mileage was 3,000.
I believe there potentially may be a serious design concern with the power doors.due to having three small children, i have the child locks engaged on the rear sliding doors, which also disables the rear door buttons from opening (but not from closing) the power doors.the buttons in the front of the vehicle to operate the power doors are not affected by the child locks, but are located on the center roof console, in easy reach of a child standing in the second row.tonight, in matter of seconds between me exiting the drivers seat and walking around the vehicle to the passenger side sliding door, one of my sons pressed the button to open the sliding power door, while my daughter started to exit the vehicle.my third child then pressed a button again, causing the power door to shut on my daughter's neck. Fortunately, the safety system reversed the door, but it inflicted pain and tears and left redness on my daughter's neck; there is no apparent lasting injury, but i am concerned the injuries could have been much more serious.i am also concerned that the placement of functional electronic controls for the rear doors in easy reach of children in the rear completely defeats the purpose of having child locks on the rear doors.also related to the rear doors, we have repeatedly experienced the problem reported by others of the power doors jamming in a partially open position and having to be slowly pushed closed manually (with great resistance), before they will function again normally in either power or manual mode.this could be a safety concern that could impede the ability to exit the vehicle in an emergency.
October 2010 i purchased a toyota sienna 2011. 3 months later idrove back from work and i have my 4 children with me in the car where the car brakes failed to respond as well the emergency brake!!!!was the worst day in my life!!!! i crashed into a truck and we were all in shocked to this day!!!!...after the crash i had received a recall in the toyota sienna 2011 for the brakes?i am without car responsible for the damages for the other cars, in pain, my kids suffer small injuries and for a auto loan in toyota crashed.i had made calls but unfortunately no one will give me a answer or stand and face their responsibilities...i wondered why no other make ( bmw, mercedes,honda,gmcetc,,,,,) have so many recalls defections with their vehicle just toyota............ It is appear suspicious to me ...i could be wrongbut the search i have done and the worst experiencei have with my first toyota .......never in my life i will buy a car or advise one of my friends to purchase toyota..... To many recall and unsaftecars...i don't know how the insurance company will insure a car like this?? i have so many questionsand i need answers.........it is time for those answer to all worldwide people who drive or thinking to buy a toyota!!!!!!!!!!!!!!!!!!!!1111please learn from my experience!!! i don't wish to my enemy!!!!!
I was parking the car and needed to move the vehicle backward in a parking lot with a slight slope.when i attempted to move the shift lever to reverse the lever locked up and the vehicle started to roll backward.i applied the brakes to no avail and the engine died.the steering was locked.the ignition switch also locked. The vehicle stopped .i called the toyota dealer and the service manager said to apply the brakes vigorously, at the same time pump the accelerator and turn the ignition.i did and the functions all started working.no damage, no injuries. This occurred in fredericks burg, txthis appears to be the same incident in complaint # 10585286, dated 3-17-2014.
This vehicle has all wheel drive and uses an electromechanical coupler on the rear differential.it is very similar configuration to the toyota rav4 that uses a viscous coupler in the same location.my coupler has failed due to the front bearing failing.the vehicle is 8 years old and has about 95000 miles on it.toyota has issued a technical service bulletin and provided extended warranty coverage for the bearing failure problem on the rav4.so far, they have refused to provide similar coverage for repairs on the awd sienna, even though the failure mode is identical.we first noticed the problem when the vehicle started making loud grinding noise from the rear axle while driving.it wasn't clear what the source of noise was, but after finding the service bulletin for the problem on the rav4, it became clear this same bearing failure was happening on the awd sienna's, so it was repaired.it was repaired before it failed catastrophically.it is hard to know what would have happened if the sound was ignored.would the drive shaft sieze up?engine stall?transmission fail?toyota does not sell this bearing for the sienna, they require the entire coupling to be replaced, with a list price over $1700, plus labor. This defective part should be subject of a recall and the repair performed on all awd sienna with the defective bearing configuration.
The contact owns a 2011 toyota sienna. While driving approximately 60 mph, the vehicle started to decelerate. There was no warning indicator illuminated. The vehicle decelerated and stalled. The vehicle was towed to toyota of orange (located at 1400 n tustin st, orange, ca 92867, (714) 639-6750) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 200,000.
I'm owner of toyota sienna 2011 5 years 2-nd owner 79k miles and experience whirring noise in rear differential after visiting toyota dealerswithout any success accept price tag for replacementrear differential coupler. After that do some research and find the other owners experience that same issuefind that tsb #tsb-0080-13 nhtsa id #10052631 with model rav4 use this same differential coupler have extra extended warranty because of that issue. How safety right now is car to drive i don't know in my case with 3 kids aboard i will replace that differential coupler on my cost right now, and do some investigation later. Please see upload file with some research i dothank you[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 toyota sienna. When the engine was started with the gear in park and the passenger side sliding door open, the vehicle suddenly drove forward and crashed into a concrete pillar. While attempting to stop the vehicle, the contact became trapped between the vehicle and the concrete pillar. The contact sustained injuries to the head, left hip, legs, torso, and both arms. Medical attention was not received. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The cause of the failure was not determined. The failure mileage was 150,000.
Rear differential has very scary noise while driving,mechanic identified that we have to replace the rear differential which might cost $2500 to $3000 the same problem do exist on rav4 and it's under recalls,while many people have the same problem for the same year like mine 2011 toyota sienna awd and other years to 2018 . This issue is the manufacture responsibility not the owner of the car as wear and tear items " my van has about 126,000 miles on it. Please a recall should be issued it is across for many people
The contact owns a 2011 toyota sienna. While driving approximately 30 mph, a loud noise was heard underneath the front end of the vehicle without warning. The vehicle was towed to sonoco auto shop, lexington ark, md, where it was diagnosed that the front right drive shaft was fractured. Also, the front driver side drive shaft was faulty. The technician recommended that both parts needed to be replaced. The manufacturer was made aware of the failure. The failure was not repaired. Also, the contact received notification of nhtsa campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). The failure mileage was 100,000. Vin tool confirms parts not available. Parts distribution disconnect.
Loud noise from the rear end, diagnosed to be a viscous coupler bearing malfunction by my mechanic.total cost of repair is 2428 dollars.in doing my research into this matter, this is a very common issue with my model sienna.it is also common with same year rav4 which a tsb was issued and covered by toyota t-sb-0080-13.to cite a transmission mechanics who have experiences with the rav4/sienna rear differential issues.https://www.youtube.com/watch?v=r1vg2sbyl68i hope you can help, this is a very large cost which is almost the price of the car in total.my family needs this car as we do not live in a city with very little public transportation available to us for utilize.the price of the repair will be a hardship on our family.i hope you can convince toyota to step up and stand behind their product, to a very well known issue.thank you for all you do.
There is a safety recall b0h issued by toyota that only impacts certain 2011 model year siennas. This is where the right hand front drive shaft assembly is impacted. The vehicle of my 2011 toyota sienna does not match those vehicle identification number(s) that are impacted by this recall.my vehicle is exhibiting the exact same issue that other 2011 toyota siennasare running into but my vehicle vin number is not included in the safety recall. My vehicle has 75656 miles on it and toyota dealership will not fix this safety recall without me paying for it. I called toyota about this issue (case 1710022954) but they are refusing to send me any documentation through email on this and refusing to completely fix the safety recall issue on my 2011 toyota sienna.
I was driving the vehicle down the interstate and it started to slow down.the engine was still running.however, the transmission was slipping and i could not maintain the posted speed limit.the only way to keep the vehicle moving was to rev the engine up to between 5,000 and 6,000 rpm.fortunately, i was able to get to an exit and get the vehicle to a parking lot.at that point, the vehicle would not move under it's own power.the engine would run, but there was no power to the drive wheels.this concerns me as i was lucky to get the vehicle off the interstate and off the road without incident.otherwise, given the traffic and posted speed limit, i was concerned that someone would run into me.
Vehicle would expectedly slow down when you accelerate. The loss of power would last between 2 to 7 seconds.i have already taken the car to the dealer since the 15k-mile service.the dealer could not find anything.nonetheless, the issue is still occurring on a weekly basis. This is a very serious hazard.affected vehicle could get rear ended as it accelerate from stop lights when it suddenly slows down.what's worse? imagine your family in the car when you want to make a left turn, you press the gas pedal to accelerate, but it slows down before you can clear the on coming traffic.i hope toyota is listening to this!!!this defect could have very dire results.i have found similar complaints in various forums online.i am certain more people are experiencing this and don't know where to report it.nhtsa, please request similar complain data from toyota dealers about this very dangerous defect.
The car accelerates very rapidly in reverse after a cold start.a morning a few days after buying the car, i started it up, shifted into reverse, and slowly released the brake pedal.the car began accelerate backwards so rapidly that i thought i must inadvertently put my foot on the accelerator. I pulled my foot away from the pedals but the car continued to accelerate.i shifted into park, but before there was any change in speed the car crashed into my neighbor's car across the street, causing over $5,000 in damage.if there had been someone standing across the street, it would likely have been a fatality.i contacted toyota and they sent out a corporate representative to examine the car.he acknowledged there was rapid acceleration in reverse, and stated that was "normal" operation for the car after a cold start, and that it would be even faster in cold weather (we live in southern california). He stated they had increased the car idle speed after cold starts for pollution control purposes, and this was the result.i carefully reviewed the owner's manual and inside of the cabin for any warning about rapid acceleration in reverse after a cold start, and there was none.i have always been a careful driver who has maintained a good driver discount, and nothing remotely like this has ever happened to me before.at the very least, because the company is aware of this issue they should prominently provide warnings to new car buyers and owners.i am concerned that this is adesign defect will result in injury and death if not addressed promptly.
When accelerating vehicle makes loud humming noise.stops when you take your foot off the gas. I was told it is the rear differential. I have read many complaints about this faulty part. Why is this not being investigated? $2000 repair.
I was driving from toronto to virginia on 23 dec 2020and refilled gas in springfield ny walmart gas station to refill the gas. When i entered bedford pa turnpike, the car sounded with different sounds from engine on the ramp when entering the 70/76 freeway. When entered to virginia from maryland border after potomac river crossing on highway 15 , the car suddenly stopped while driving at 30 mph and pulled the car to the side of the road slowly and when i restarted the car, it started normal and drove till chantilly virginia without any stopping. But the engine gave me different noises.
Whirring noise from the rear differential while the vehicle is in motion.the pitch of the whir gets higher as the vehicle accelerates.cause is a faulty bearing in the electromagnetic coupler assembly.
I pulled into a relative's gravel driveway which has a very large parking area to the side. I pulled up to about two feet from their grassy area, got into position to back up into a parking space, stopped, and put my 2011 sienna into reverse, and as soon as i gently touched the excelerator to begin backing up the van sped forward at a high rate of speed crashing into and over an 8 inch railroad tie that had a steelbeam on top that separated the driveway from their yard. I had to slam both feet onto the brake to get it to stop which it finally did. I thought i had not put it in reverse but i looked at the gearshift and it was indeed in reverse. I jiggled the gearshift to make sure it was secured in the slot and it was. I then put it in park and sat there for a minute or two trying to gain composure trying to figure out what just happened, i was in shock as nothing like this has ever happened to me before. After that minute or two i decided i couldn't let the vehicle sit there and needed to move it. Scared, but i put it in reverse again, ready to pounce on the brakes with both feet and barely touching the excelerator i started moving in reverse. It was working fine then. I then got out to check for damage and the bumper on the driver's side was damaged from the impact. The airbag did not deploy, i was not hurt however had any of my relatives been in that area at that moment it could've resulted in an injury or fatality. I reported what happened to the local dealership where i bought it and then to toyota usa as instructed in the handbook. Now i'm reporting it here. Am awaiting contact supposedly within the next day or so to see what toyota intends to do with the sienna. I will not drive again it until the reason for this defect is found and fixed and damages repaired. The outcome will decide whether i will ever be a toyota customer again.
Began hearing a loud whirring sound from rear of car when car is in motion. Got louder over time. Our regular mechanic could not diagnose the noise. Toyota dealership finally diagnosed as a failed electromagnetic rear coupler. Suggested we not use 'cheap tires.' we never have. We actually went through three sets of the recommended 'run flat' tires in under 75,000 miles. As you know, these are not cheap tires to replace. Cost to replace coupler is incredibly high - should be covered under warranty, as a google search and discussions on toyota chat sites tell me this is a common problem.
The contact owns a 2011 toyota sienna. The contact heard a whining noise from the rear of the vehicle whenever the vehicle was being driven over 10 mph. The contact took the vehicle to the stevenson toyota east dealer (444 havana st, aurora, co 80012; 303-340-2170) where it was diagnosed that the rear defrensioner coupling failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that, despite the repair calling for the same part as a previous recall (nhtsa campaign number unknown), they would not be able to assist with the repair. The model of the vehicle was different and the vehicle was no longer covered under warranty. The approximate failure mileage was 86,000.
Minivan parked but roll away caused injury. The minivan was parked to pick up grocery bags but started rolling away after the last 2bags of grocey
Electromagnetic coupler on awd sienna, it seems like a super common problem that costs ~$2,500 us to fix and starts around the 100,000 mile odometer reading.
Hello, i own a 2011 sienna le v6. In cold weather, it has a problem when breaking where the vehicle lurches forward as it comes to a stop (a significant increase in rpm is seen just as the vehicle is about to stop). So much so that it seems as though it's giving itself gas (increased rpm) and driving itself, creating a hazard. I can literally take my foot off the brake pedal and the van will increase it's speed to about 35mph with no input from me in regards to the gas pedal. After warming up, the problem does tend to fade away. But the warmup period, especially on cold northeast days, could take as long as 20 mins. And 8 miles of city driving to occur (and this is after a 5 min. Parked idle warmup period), and even then, the van still exhibits this revving issue somewhat, just not as significant as when it's in the warmup stage. On my first complaint last winter, the dealer changed out the thermostat and considered the problem fixed. However, the van continues to show the same problem this winter. As you can see on this internet thread, many other owners have the same issue. Http://www.siennachat.com/forum/193-problems-maintenance-repair/158410-engine-revving-up-just-before-stop.htmlthis issue is not just annoying, i believe it is a safety issue, particularly on slippery surfaces such as snow and ice which are likely to occur in the colder weather that precipitates this issue. I believe either the engine or transmission programming needs to be modified to address this issue as soon as possible.
Hello, i own a 2011 sienna le v6. In cold weather, it has a problem when braking where the vehicle lurches forward as it comes to a stop. The dealer drove the car and noted no issues. However, as you can see on this internet thread, many other owners have the same issue.http://www.siennachat.com/forum/193-problems-maintenance-repair/158410-engine-revving-up-just-before-stop.htmlthis issue is not just annoying, i believe it is a safety issue, particularly on slippery surfaces such as snow and ice which are likely to occur in the colder weather that precipitates this issue. I believe either the engine or transmission programming needs to be modified to address this issue as soon as possible.this occurs when the engine is at high speed idle after a cold stop, which can last for many miles after you start driving.
The contact owns a 2011 toyota sienna. The contact stated that while driving 65 mph, the vehicle lost power and decelerated to 25 mph before stalling without warning. The contact was able to restart the vehicle but the vehicle would accelerate over 5 mph. The vehicle was taken to the dealer and was test driven. The dealer was able to recreate the failure but the vehicle was not repaired. The vin was not available. The failure and the current mileage was 16,000.
At appx 50-60k miles, my rear differential began making a loud whirring sound.no specific 'time' of failure..just a gradual buzzing noise.diagnosed as a bearing failure in a coupler from the local toyota service dept. $2500.00 fix.research shows the rav 4 to have had same faulty problem, but there was a recall for rav 4 owners.why not a recall for siennas?one would think toyota would assume siennas were bought for large families, packed with children, etc, and would place a recall first and foremost.many people have posted online on forums and youtube about this problem.i have been corresponding to multiple groups in order to bring more attention and action to promote this fault and get proper compensation to get this fixed.the vehicle is very loud, expecially on the highway.very unsafe.
Rear differential failed at 143k miles
The contact owns a 2011 toyota sienna. While driving at any speed, the contact noticed that the vehicle would switch to third gear without warning intermittently, make a loud noise, and three alerts would illuminate on the instrument panel; these lights were a skidding signal, exclamation mark, and a signal that advises the contact to notify the dealer. When attempting to drive beyond55 mph, the rpm meter moved to the red zone and made a loud noise. The dealer made two attempts to diagnose the failure. The contact was unable to say what the dealer did when the vehicle was taken in; however the problem occurred the next day after the vehicle was returned to the contact from the dealer. The contact did not inform the manufacturer nor was the vehicle repaired. The current mileage was approximately 2,400. The failure mileage was approximately 300.
The contact owns a 2011 toyota sienna. The contact stated that the rear differential coupling failed to function. Colonial toyota dealer (550 george washington hwy, smithfield, ri 02917, (401) 723-0972) indicated that the part needed to be replaced. The manufacturer stated that the toyota rav4 various year models had the same part; however, the contact's model vehicle was not yet included in the recall. The contact was uncertain if the vehicle would be repaired. The approximate failure mileage was 86,000.
The contact owns a 2011 toyota sienna. While driving approximately 25 mph and attempting to turn, a growling noise was heard from the rear of the vehicle without warning. The vehicle was taken to prime toyota route 2 (978-353-1700, located at 700 old union turnpike, lancaster, ma 01523) to be diagnosed, but the failure could not be duplicated. The failure recurred and the vehicle was taken to an independent mechanic who diagnosed and replaced the rear differential. The failure was remedied. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
The steering column clunks and sticks since about 55,000 miles . It feels like it may eventually lock up and i won't be able to turn the vehicle . It does this while the car is in motion . I definitely feel it in the steering column. It has gotten progressively worse with time .seems dangerous !also my passenger seat belt behind the drivers seat is not functioning at all . Looks like a part may have fallen off and is inside the plastic trim.
On sept 14, 2011 while my son was in the second row bucket seat on the passengers side his seat belt failed. The female end of the seat belt which is anchored to the floor, separated from the floor while still buckled.
While driving, the driver's seat belt, at it's lower anchor point in the b pillar, became unbolted and caused the belt to become permanently detached from the car.
My 12 year old son reached back for the seat belt for the middle row seat behind the passenger while the automatic door was closing.his hand became trapped between the door and frame as the automatic door shut.the door did not release automatically and only released when he used his other hand to push the "door open" button.unfortunately he suffered a fracture of his 4th right metacarpal.we are very concerned about the close proximity of the door mechanism and the seat belt, and also about the lack of a safety mechanism for automatic sensing/release.
My children were getting into the vehicle on the rear passenger side. I am a former cpst. My son's car seat was loose, so i checked to see why. I checked the belt and the entire buckle stalk came loose in my hand. The bolt that attached it to the captain's chair fell out of the socket. This is not acceptable. If we had been in an accident, my son could have been seriously injured or killed. A seat belt should not just fall off of the seat. I called the dealership to get the part reattached and was asked why i could not just attach it back myself. This is also not acceptable. They did end up scheduling me for the reattachment, but it will cost me a sum that they have yet to determine. In the meantime, i have to figure out how to transport my son safely since he is over the weight limit for latch for his car seat and no longer has a usable seat belt in that spot in the vehicle.
The contact owns 2011 toyota sienna. The contact stated that the third row middle beat that retracted from the ceiling was tangled around a child's waist while sleeping. The failure almost caused the seat belt to straggle the child. The child begun to turn blue so the contact had to cut the seat belt to release the child. The contact called the manufacturer and filed a complaint. The dealer was contacted to secure an appointment to have the seat belt replaced. The failure mileage was 12,000.
The seat belt on the rear left of the car(third row), malfunctioned.the seat belt was unbuckled, but the winding mechanism only winded, not did not allow unwinding resulting in a child being almost being strangled by the belt.the car was moving when the malfunction started.i pulled over to service area and attempted to loosen it, but the seat belt could not be loosened with normal mechanism.child was in pain and had no room to manuever.obtained scissors from dunkin donuts to cut the seatbelt.
My 5-year-old daughter was playing in my minivan as i stood right outside. As i looked in the window to check on her i realized something was wrong. She was standing in the third row of seats facing the back window. She wasn't moving and for one awful moment i thought she was dead. I opened the back hatch to find her suspended between two seat belts wrapped around her neck. Luckily, her feet were still touching the seat, which may have been enough to keep the belts from completely cutting off her breathing. As my friend and i desperately tried to untangle the belts from around her neck they got tighter and tighter. I tried to find a key or anything sharp to unhook the middle seat belt from its latch so we could unwind it from around her neck (i had dropped my keys during the initial frantic moments when i climbed in the hatch to try and get her out). As we worked to free her, the belts continued to get tighter. My friend ran to a nearby school to get scissors. The next few moments were horrible. I was watching my daughter strangle to death. I frantically tried to find my keys or any sharp object to release the middle seat belt from its anchor. My daughter was turning purple and it was clear the situation was deteriorating quickly. I finally grabbed the keys from my friend?s ignition and reached over the back seat to unhook the middle seat belt. I felt a brief moment of relief as i expected that to release the pressure around her neck, but nothing happened. The seat belts were so tight at that point i couldn?t unthread the middle seat belt from around her neck. My friend arrived with scissors and i cut the belt. The seat belt still didn?t release at that point, but we were able to untangle and loosen the belts and pull my daughter from the car. She was limp and bright red, but she was also breathing and looking at me. Seat belts should be safe ...
The drivers side 1st rear seat belt won't latch when brakes applied. Stays loose. The back rear seat belt retracted but will not release to use. Vehiclehad 75,000 mi. When noticwed. Has no accidents
2011 toyota van front passenger seat-the seat became stuck and would not move during any attempt to adjust it with the handle. No debris or obstruction was in the seat track after multiple checks. After being service by toyota and first being told by the technician that it was debris in track and my requesting to have the debris that was in the track, he then stated that he threw it out, i asked him if we could inspect the garbage for the 'items' so i could have it, he then stated that 'spring also came off the seat' which he did not tell me during our previous conversation. He never retrieved the itemsthat he stated were stuck in the seat track and i was not allowed to search the garbage for the items. He could not tell me what the items were or looked like that he stated were stuck in the track.
Third row back seat cover handle broke after two month recall . I own the car nearly 5 year , no problems with these ones . Until took the car to dealer recall about third row back seat cover , and after that two month , the handles , both side broken , took the car to dealer again to fix that . So they said they will charge around $200 . Serious about that the old ones no problems in 5 year . The new ones broken without two month after recall . What you think toyota ?
I have an 8 month old son, who is very tall for his age. Therefore, he is in a britax roundabout 50 carseat - rearfacing. I drive a 2011 toyota sienna xle. One day when i was parked on an uphill incline, my sleeping son's head fell forward and he stopped breathing until my husband realized it and pushed his head back. We had been using a rolled receiving blanket to help how upright his rearfacing seat sits in the backseat captains chair of our van. The straps of the carseat are not long enough to accommodate a pool noodle, because the seat of the car is so reclined.
2011 sienna xle front passenger and middle row seat backs are not secure. There is play and movement in the seat back mechanism to give the illusion that the entire seat is sliding forward when you apply the brakes.
The occupant sensing system does not recognize that someone (full grown adult) is sitting in the passenger seat.this problem is identical to a previous recall (nhtsa campaign # 13v014000)toyota says they do not have to fix it under the recall.perhaps the recall does not cover all of the vins impacted.
This is a major issue that could lead to death for the third row passengers.the legs of the third row do not lock into the floor all the time. Please see pictures it will clarify the issue.in case of rear end the seats could rotate back and the passengers could have a direct hit to the top of the head.
Third row of seats do not remain safely and firmly attached to the floor.we have taken the vehicle to two toyota dealers and they are unable to fix the problem.toyota hopes to fix the issue in a month or two.hope noone gets killed while toyota works on fixing the issue.
Front passenger seat back tilts forward slightly when braking.this causes the seat back to feel loose and like you're moving forward in the seat when braking.driver's seat does not have the issue.
Takata recall on my 2011 toyota sienna.i purchased the van new in pharr texas which is at the southern tip of texas, ten minutes from the mexico boarder.the climate here is hot with normally high humidity.it is my understanding i should have been contacted by toyota and at the very least be on a waiting list for parts to address the recall.when i approach the dealership i'm told; "nothing can be done, we are waiting on parts."no one writes anything down, no one shows me that there is a list and that i'm on that list.nothing seems to be happening to address the issue.i keep my van garaged and in like new condition.it has very low mileage and i plan to keep it for at least another five years.i need help in getting this safety recall addressed in a timely manner.thank you!
Third row seat does not latch properly, doesn't stay firmly attached to the floor. We have taken the vehicle to a toyota dealer three times and they are unable to fix the problem. Indoor noise is pretty high too, grinding , seat shaking type of sound.
The contact owns a 2011 toyota sienna. The contact receiveda recall notice for nhtsa campaign number: 16v858000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. In addition, the contact observed an abnormal noise and movement from the rear seats. The dealer was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was unknown. Vin tool confirms parts not available.updated 04/19/17 lj
I was parking the car and needed to move the vehicle backward in a parking lot with a slight slope.when i attempted to move the shift lever to reverse the lever locked up and the vehicle started to roll backward.i applied the brakes to no avail and the engine died.the steering was locked.the ignition switch also locked. The vehicle stopped .i called the toyota dealer and the service manager said to apply the brakes vigorously, at the same time pump the accelerator and turn the ignition.i did and the functions all started working.no damage, no injuries. This occurred in fredericks burg, txthis appears to be the same incident in complaint # 10585286, dated 3-17-2014.
When i hit the brakes around 60 mph i felt that the front wheels was shaken, vibrates and felt rough at the steering wheel and brake pedal. I took it to the dealer and they said that the rotors were rusty and warp because the heat. They cut the rotors. No charge.now, i had the same problem with 23000 miles. Same excuse. The rotors were rusty and warp and they said they have to be cut and to replace the pads. Also, they said that the brake fluid needed to be change.$559.00 was the charge. I had no choice. My life depends on the brake. My complaint is that there is a factory defect with these rotors and the brakes. I had so many cars in my life and i never had this problem of rotors been warp because overheating.millions of cars runs every day at 65 mph and i don't hear that every 5,000 miles they have to cut the rotors because overheating. I believe this is a factory defects and that they should replace the rotors at no cost to me. Please, i need to know where i can file a formal complaint to toyota, since the dealer is trying to rip me off.
The contact owns a 2011 toyota sienna. The contact stated that while driving at approximately 10 mph, the brake pedal was applied and the vehicle hesitated to stop. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The contact also stated that the windows failed to operate and the sliding doors failed to stop automatically. The failure recurred multiple times. The vehicle was taken to a dealer where the windows were repaired but the sliding doors were not. The specifics of the repairs were unknown. The contact also stated that the vehicle failed to start and required to be jump started. The failure occurred intermittently. The vehicle was taken to a dealer where the battery was replaced but the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 100.
The contact owns a 2011 toyota sienna. The contact stated that the vehicle unintentionally accelerated as the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into a building. The air bags failed to deploy. A police report was filed. The driver sustained neck and leg injuries however, it was unknown if medical attention was required. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to summit toyota of akron (1535 vernon odom blvd, akron, oh 44320) in july of 2016 who stated that they would hold the vehicle and provide a loaner. The repair would take three months. In july of 2017, the dealer stated that parts were available, but the recall repair could not be performed because the brakes were rusted and the battery failed. The dealer stated that the failures occurred due to the vehicle being left parked outside the dealer without being moved for an extended period of time. The dealer refused to assist with the repairs. The vehicle was not repaired. The manufacturer was not made awareof the issue. The failure mileage was unknown.
I bought a brand new 2011 toyota sienna xle in may of 2011 from jay wolfe toyota in kansas city mo.after 1000 miles within less than a month, started having brake problems.when i press the brake, it was gliding, taking the paddle to the floor in order to stop the vehicle even at slow speeds.i was enroute to omaha for the weekend with my family and kids when i started having the brake problem.i took the vehicle back to the dealership and they took 4 days to check and determine it was air in the brake system.i am sure there was more to it but that is all they said and fixed. One person from corporate was there and told us and guaranteed that we should never see this problem again. Now less than a year after at 26000 miles started having same issues with brake.now the dealership says there may be a leak in the brake system that may not have been look at before.i advised them due to safety of my family and my kids and others on the road, i am not taking this vehicle back and i requested to be replaced with another new vehicle since they are at fault by selling me a vehicle with a brake problem and by not fixing it right in the first place.noting that toyota have had problems with many cars with brake failure in the past.please advise me what i would need to do in order to get my vehicle replaced for the safety of my family and kids since i no longer feel safe being in the current vehicle.thank you,
Hello, i own a 2011 sienna le v6. In cold weather, it has a problem when braking where the vehicle lurches forward as it comes to a stop. The dealer drove the car and noted no issues. However, as you can see on this internet thread, many other owners have the same issue.http://www.siennachat.com/forum/193-problems-maintenance-repair/158410-engine-revving-up-just-before-stop.htmlthis issue is not just annoying, i believe it is a safety issue, particularly on slippery surfaces such as snow and ice which are likely to occur in the colder weather that precipitates this issue. I believe either the engine or transmission programming needs to be modified to address this issue as soon as possible.this occurs when the engine is at high speed idle after a cold stop, which can last for many miles after you start driving.
The contact owns a 2011 toyota sienna. When the accelerator pedal was depressed, it became stuck. The brake pedal was depressed, but failed to operate. As a result, the vehicle crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Theapproximate failure mileage was 117,296.
On dec.5, 2012 we were picking up a grandchild at an elementary school.we were in a line of cars to exit the parking lot.a car was pulling into the line ahead of us.we tried to stop to let her in, but there were no brakes.there was plenty of space and time to stop.we stopped by hitting her car.our van had minimal damage, but she had a fender and passenger door damage.(we were thankful no children were injured as there were many around.)we had the car towed to j pauley toyota in fort smith, as we were afraid to drive it.they pronounced it safe to drive.we calledtoyota (800-331-4331) to have the black box checked as suggested.still afraid to drive it we left it there and traded for a new van (honda). (see accident report for 2009 toyota sienna van vin# [xxx].first time we thought it was probably a fluke.second time a problem with the siennas.) information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This is the fifth time i have problems with the brakes. I bought this car new. At 7000 miles, when i hit the pedal, steering wheel and car shakes and vibrate. Took it to the dealer, cut rotors, ok. At about 15000 miles same problem. They cut the rotors. Again, about 22000, same problem and now i had to paid because warranty expired,3 years. I wrote to the toyota, explain the problem and thy decided to refunded me the money i paid,$500. Now, about 32000 miles i had the same problem and i bought the best rotors on the internet with holes, because they said it was the heat. I paid a mechanic to installed them. Work fine for a while, but at about 40000 miles the car star shaking when i hit the brakes. I bought new rotors at an auto part and replaced the rotors again. Now my car have 48800 miles and i have the same problem. I took it to the dealer today and they still says is the heat that worn the rotors.i had so many cars in my life and i never had to replaced the rotors that often.i believed there is a factory defect in this car that cause this problems with the brake. Toyota don't want to investigate. I beg you to investigate and make toyota to look deeper in this problem. I don't buy the heat cause. This is not normal on a new car. It cost me almost $55,000. I don't think is fair. I think i'm going to take legal action against toyotaand sue them. But first, i'm looking for your help. I have all the receipts for the 5 times i fix the car. I also saved the original rotors and the second ones i bought. The third rotors are still on the car.my name: [xxx] my address: [xxx]email: [xxx]phone: [xxx]cell: [xxx]if you need documents or any proof, please contact me at the above phone.also, you can contact me at my md address: [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My second complaint to nhtsa - previous nhtsa # 10470305this is the 3rd time in 2 years i have had issues with the brakes when i apply brakes, the pedal goes all the way to the floor and vehicle doesn't stop.i have requested my money back or replaced my current sienna with a new one as i have previously asked for when it happened in may of 2011 after driving 600 miles on a brand new vehicle and at around 20000 miles in 2012 when it happened again.i fear for the safety of my kids, my family, myself and others around me when i am driving. Toyota knows they are at fault yet they want me to take responsibility.toyota refuses to help, they want to be given chances to fix it as they've tried twice alreadysee previous complaint - i bought a brand new 2011 toyota sienna xle in may of 2011 from jay wolfe toyota in kansas city mo. After 1000 miles within less than a month, started having brake problems. When i press the brake, it was gliding, taking the paddle to the floor in order to stop the vehicle even at slow speeds. I was enroute to omaha for the weekend with my family and kids when i started having the brake problem. I took the vehicle back to the dealership and they took 4 days to check and determine it was air in the brake system. I am sure there was more to it but that is all they said and fixed. One person from corporate was there and told us and guaranteed that we should never see this problem again. Now less than a year after at 26000 miles started having same issues with brake. Now the dealership says there may be a leak in the brake system that may not have been look at before. I advised them due to safety of my family and my kids and others on the road, i am not taking this vehicle back and i requested to be replaced with another new vehicle since they are at fault by selling me a vehicle with a brake problem and by not fixing it right in the first place.
I pulled into a relative's gravel driveway which has a very large parking area to the side. I pulled up to about two feet from their grassy area, got into position to back up into a parking space, stopped, and put my 2011 sienna into reverse, and as soon as i gently touched the excelerator to begin backing up the van sped forward at a high rate of speed crashing into and over an 8 inch railroad tie that had a steelbeam on top that separated the driveway from their yard. I had to slam both feet onto the brake to get it to stop which it finally did. I thought i had not put it in reverse but i looked at the gearshift and it was indeed in reverse. I jiggled the gearshift to make sure it was secured in the slot and it was. I then put it in park and sat there for a minute or two trying to gain composure trying to figure out what just happened, i was in shock as nothing like this has ever happened to me before. After that minute or two i decided i couldn't let the vehicle sit there and needed to move it. Scared, but i put it in reverse again, ready to pounce on the brakes with both feet and barely touching the excelerator i started moving in reverse. It was working fine then. I then got out to check for damage and the bumper on the driver's side was damaged from the impact. The airbag did not deploy, i was not hurt however had any of my relatives been in that area at that moment it could've resulted in an injury or fatality. I reported what happened to the local dealership where i bought it and then to toyota usa as instructed in the handbook. Now i'm reporting it here. Am awaiting contact supposedly within the next day or so to see what toyota intends to do with the sienna. I will not drive again it until the reason for this defect is found and fixed and damages repaired. The outcome will decide whether i will ever be a toyota customer again.
We were visiting niagara falls this week and when we got off the exit my wife had no brakes. So we had it towed to a triple a repair shop and was told our brake line failed because it was corroded and was a cheap non oem brake line. We had to stay an extra night at our hotel. We bought it almost a year ago with 36000 miles and now has 43000 on it, i feel that braunability which did the handicap conversion should have used a oem brake line when the replaced it. I have als but my wife's number is (xxxxx) or email me back. We have a piece of the defective brake line thanks (xxxxx)parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2011 toyota sienna.the contact stated that while sitting at a stop light with the brake pedal depressed, the brake pedal proceeded to decline and became stuck to the floorboard. The vehicle began to roll forward and crashed into the rear bumper of a semi-truck.the vehicle was not taken to the dealer. The contact did not sustain any injuries. The manufacturer was made aware of the failure.the failure and current mileage was 24,000.
My brake lights remained on when i parked my 2011 toyota sienna. I continued to drive the vehicle about 2 miles, the brake lights remained on, and the more i drove it felt as if an anchor was holding my van back until finally the van would not go forward or reverse when i pressed on the accelerator. I had the van towed to the dealership and was told that the brake pedal was stuck because i bent the metal bar that the brake pedal was attached to. They are planning to replace the metal bar with another made of a stronger metal. The van was only 2 weeks old when this happened with about 600 miles on it. It has only happened once.
Had to push brake pedal to the floor in order to stop 2011 toyota sienna xle. Gateway toyota replaced the master cylinder on friday november 19th. Driving vehicle on monday november 22nd pedal went to the floor again, difficult to stop. Toyota scheduled to replace master cylinder again on november 23rd. Vehicle only has 5,300 miles on it.
The contact owns a 2011 toyota sienna. While drivingapproximately 10 mph and coming to a stop, the contact heard a loud banging noise in the rear of the vehicle. The contact stated the failure occurred at different speeds and more frequently when driving on the highway. While driving at highway speeds the vehicle began to shake violently. The vehicle was taken to the dealer where the technicians were unable to determine the failure. The technicians suggested therear brakes, rotors, and calipers be replaced.after the repairs were performed therear passenger side tire locked twice. The vehicle was taken back to the dealer where the technicians stated the vehicle showed extensive wear and over heating of the parking brake due to driving while the parking brake was engaged. The contact stated the parking brake was not engaged while driving and the overheating only occurred to the rear passenger side brakes. The vehicle was not repaired. The approximate failure mileage was 10,000.
The contact owns a 2011 toyota sienna. The contact stated that while driving approximately 25 mph, she applied the brakes and the pedal depressed to the floor. The vehicle would not stop until crashing into another vehicle. A police report was filed, but no injuries were reported. The vehicle was towed to an independent repair shop where the contact was awaiting diagnosis of the failure. The vehicle was not repaired. The failure and current mileages were 4,800.updated 08/10/11*ljupdated 08/12/11.
Started to notice this back in nov 2013 when going downhill or 65 mph. My van steering wheel started to shake and rattle. Brought over to dealership and they didn't find anything except to charge me $125 for diagnostics. Says more likely rotor need resurface. My van still under btob warranty but we're told not covered under warranty. That's ridiculous. Time past 4 months later, still rattling. Brought over to dealership to get it brake/rotor replaced and resurface 3/27/14. Still rattling......very disappointed with toyota knowing they know the workmanship defects and not accepting it.
The contact was driving a 2011 toyota sienna. While driving 20 mph attempting to apply the brake pedal, it extended to the floor; however, the vehicle did not stop. He continued to apply the brakes and eventually they started working properly. Two days later while driving the vehicle and depressing the brakes the warning lights illuminated. The vehicle was taken to the dealer who stated that there were fifteen error codes informing them to contact the manufacturers engineering department. The dealer informed her that there was a metal bracket that covered the brake sensor and when the brakes were depressed the sensor informed the computer to turn on the hydraulic brakes in order for the brakes to function normally. The metal bracket on the vehicle was damaged; therefore, the computer did not work properly. The manufacturer was contacted and advised the contact to take the vehicle back to the dealer since they were responsible for the repairs. The vehicle was returned to the dealer who exchanged back her old vehicle to her. The failure mileage was 3,900.
After pulling out of the driveway and driving forward less than 100 yds, the vehicle began to pull left and right as if vehicle stability control were taking over.very shortly after, the vehicle came to an abrupt stop with brakes seemingly applied on their own (power brake assist?).the screen lit up with the following warnings, "check abs," "check vsc," and "check brake system," followed by "have your vehicle checked by dealer."the abs, vsc, emergency brake, and check engine lights on the dash came on as well.upon taking a look under the hood, we also discovered what appeared to be an oil leak at the head gasket.the vehicle was taken to the dealer and a toyota engineer was flown in to help diagnose the problem.the result was they cleared the codes, wiped up the oil, and said there was nothing wrong with the car.about a day and a half later, the exact same thing happened again with the vehicle pulling, warning lights, etc.this time, the dealership said that they found "hard" codes and that the floor wire harness needed to be replaced.the vehicle has now been out of service for 16 days.we shall see whether the wire harness fixes the problem.the dealer said they put dye in the engine oil to try to detect a leak.not sure why they didn't investigate the problem while the oil was sitting there.it was very obvious where the leak was.
October 2010 i purchased a toyota sienna 2011. 3 months later idrove back from work and i have my 4 children with me in the car where the car brakes failed to respond as well the emergency brake!!!!was the worst day in my life!!!! i crashed into a truck and we were all in shocked to this day!!!!...after the crash i had received a recall in the toyota sienna 2011 for the brakes?i am without car responsible for the damages for the other cars, in pain, my kids suffer small injuries and for a auto loan in toyota crashed.i had made calls but unfortunately no one will give me a answer or stand and face their responsibilities...i wondered why no other make ( bmw, mercedes,honda,gmcetc,,,,,) have so many recalls defections with their vehicle just toyota............ It is appear suspicious to me ...i could be wrongbut the search i have done and the worst experiencei have with my first toyota .......never in my life i will buy a car or advise one of my friends to purchase toyota..... To many recall and unsaftecars...i don't know how the insurance company will insure a car like this?? i have so many questionsand i need answers.........it is time for those answer to all worldwide people who drive or thinking to buy a toyota!!!!!!!!!!!!!!!!!!!!1111please learn from my experience!!! i don't wish to my enemy!!!!!
While driving 35 mph on a city street, i lost brake function. I was able to coast to a complete stop, thankfully avoiding other traffic and obstacles. Once i was stopped, i found that there was a long bolt on the floorboard underneath the gas pedal. When the towtruck driver arrived, he reached in and pulled the gas pedal completely off - there was nothing fastening it to the car. He was able to reinstall the bolt, but said there was "a piece" missing, and towed it to the toyota dealership. The dealer found that two pedal pivot bolts were missing, and the one that was present (which had ended up on the floor), was not secured by a nut. They said that they were not sure why this happened - that it could have happened in the factory - but said that they replaced the three bolts and torqued them properly, and that it was safe to drive. We asked to speak with a manager for better explanation, and the manager avoided all of our attempts to contact for several days.
The contact owns a 2011 toyota sienna. While the contact placed the vehicle in reverse, the vehicle would not move. The contact did not have the brakes engaged but the rear brake lights illuminated. The vehicle was towed to an authorized dealer where the contact was informed that there was an issue with the sensor. The vehicle was repaired. The vin was unavailable. The failure mileage was approximately 2,600.
The contact owns a 2011 toyota sienna.the contact stated that while driving 3 mph in reverse. The brakes were engaged and depressed into the floorboard abnormally and the vehicle did not respond. The contact was unable to stop the vehicle and was involved in a crash. There were no injuries and a police report was filed. The manufacturer sent an investigator to inspect the vehicle for the failure, however, they were unable to duplicate the failure.the current mileage was 3,500 and the failure mileage was 850.
The contact owns a 2011 toyota sienna with 18,600 miles. The contact had the vehicles steering modified because of a handicap. The contact received the recall notice 10v620000, service brakes, hydraulic:pedals and linkages. When the contact took the vehicle to the dealer to have the recall performed, he was told that they could not do the work due to the previous modification to the vehicle. The manufacturer was contacted, but they had not offered any assistance. Updated 03/14/12
The contact owns a 2011 toyota sienna. While driving approximately 35 mph, the brake pedal failed to respond when it was depressed. As a result, the contact crashed into a curb. The air bags failed to deploy. The contact sustained a neck injury that did not require medical attention. A police report was not filed. The vehicle was towed to a dealer where it was diagnosed that the brake pin needed to be tightened. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 80,361.
I was parking the car and needed to move the vehicle backward in a parking lot with a slight slope.when i attempted to move the shift lever to reverse the lever locked up and the vehicle started to roll backward.i applied the brakes to no avail and the engine died.the steering was locked.the ignition switch also locked. The vehicle stopped .i called the toyota dealer and the service manager said to apply the brakes vigorously, at the same time pump the accelerator and turn the ignition.i did and the functions all started working.no damage, no injuries. This occurred in fredericks burg, txthis appears to be the same incident in complaint # 10585286, dated 3-17-2014.
The steering wheel is too lose. Even with all the full suspension replace. It not safe at all. It need to recall the steering shaft , and the rack and pinion. Some time it feel hard, sometimes it very loose, uncontrollable.please recall the steering system.
We bought our first minivan - a toyota sienna xle 2011- barely two weeks ago from toyota laurel, md. The second day, the steering started to creak when making turns. Now, the trunk door has stopped working and the local new jersey dealership dch toyota is telling us it has been "bent". They are refusing to fix it or replace the vehicle and are telling us our insurance company needs to pay to fix it. The door is not damaged or dented/dinged in any way. It's perfectly fine, except it doesn't close anymore with the remote closing/opening buttons. We believe something is wrong with the electronics, or that the door was not correctly put in when the car was being manufactured. We have a child and would like to know what else is going to break down in this new car through no fault of our own.
My toyota sienna 2011 was on parked and stationary. When i restarted vehicle electric power steering failed. My steering became manual. It is hard to turn.i had to tow my car to toyota dealer.after the check and based on their experience, toyota dealer said that it is an electric failure in power steering system and i have to replace the whole power steering system. I have to pay $2032.based on internet search, toyotasienna2011 hasthis issue on the market. Other toyota cars which used the same system and built in 2011 had the recall. Only toyotasienna 2011 in not in recall. Called manufacturer andtoyota disagreed to call as a recall item. Rather they paid me $750, and i had to pay $840 for the fix.toyota sienna 2011 power steering electric failure is common, should be a recall item.toyota sienna 2011, mileage 63000.
On nov 2, 2014 at around 5:40am, after turning from 7th avenue to w50th st for about 200ft at manhattan, the power steering was suddenly dead. The power steering fault indicating light was on. When trying move the vehicle to a park/stand, the vehicle steering was very difficult to turn.
Started to notice this back in nov 2013 when going downhill or 65 mph. My van steering wheel started to shake and rattle. Brought over to dealership and they didn't find anything except to charge me $125 for diagnostics. Says more likely rotor need resurface. My van still under btob warranty but we're told not covered under warranty. That's ridiculous. Time past 4 months later, still rattling. Brought over to dealership to get it brake/rotor replaced and resurface 3/27/14. Still rattling......very disappointed with toyota knowing they know the workmanship defects and not accepting it.
The contact owns a 2011 toyota sienna.the contact stated that while driving at approximately 70 mph, the steering wheel became difficult to maneuver and the power steering warning light illuminated. The vehicle towed to the dealer for a diagnosis. The mechanic stated that the power steering bracket was separated and needed to be replaced.the vehicle was not repaired. The manufacturer was notified of the failure.the approximate failure mileage was 41,505. The vin was unavailable.
The steering column clunks and sticks since about 55,000 miles . It feels like it may eventually lock up and i won't be able to turn the vehicle . It does this while the car is in motion . I definitely feel it in the steering column. It has gotten progressively worse with time .seems dangerous !also my passenger seat belt behind the drivers seat is not functioning at all . Looks like a part may have fallen off and is inside the plastic trim.
Clicking and clunking sound during turns at low speed in the steering column.
Steering component keeps getting loose. I have had to replace twice in 2 years. I am afraid that this, if not corrected, can lead to accidents.
2011 toyota sienna. While driving about 40 mph, the power steering failed as the steering traction control and the vsc warning lights illuminated. Steering wheel is very heavy and hard to turn. When parking or turning at a road cross the steering wheel seized.
The van has extreme outer tire wear on the front of the vehicle.driver's side front seems to be to worst.tires are being rotated at recommended intervals (5000-6000mi) and an alignment check and adjustment is done at the same time.60,000mi rated tires are lasting 10,000-15,000mi before requiring replacement and causing very poor turning/steering, excessive steering wheel vibration and pull, and dramatically increased hydroplaning in mild rain conditions.
While driving the car, the steering caution light came on and the steering wheel completely locked causing the vehicle to pull to the left.brakes where applied to slow down vehicle.vehicle shows no recall for this and toyota has been contacted a few times and feels this is not covered under warranty.car has been placed on computer and shows many faulty codes, but they cannot figure out the problem, since this problem is intermittent.it continues to happen more often.toyota will fix electrical steering at our cost, but not sure if that is, in fact, the issue.seems like a costly fix to not know for sure and also a safety issue that would not be caused by wear and tear, rather by a faulty electrical problem.we drive our children around in this car and fear the safety of driving this vehicle.toyota states that they have not seen this issue before.very scary and we followed what the user manual states when this safety indicator comes on to call toyota and stop driving to prevent a fatality.please help....2 months later and no solution.
The contact owns a 2011 toyota sienna. The contact stated that while reversing from a parking space, the steering seized without warning. The contact was not able to turn in either direction and had to restart the vehicle to regain steering capabilities. The contact also stated that on a separate occasion, the key could not be turned in the ignition. The contact had to call roadside assistance to get the vehicle started. The vehicle was taken to the dealer however, they were unable diagnose the failure. The vin was not available.the failure mileage was 24,000.
The contact owns a 2011 toyota sienna. The contact stated that while driving 30 mph, the power steering failed as the steering traction control and the vsc warning lights illuminated. The vehicle was taken to an independent mechanic where the technician diagnosed that the steering column needed to be replaced. The manufacture was not made aware of the failure. The failure mileage was 58,545 and the current mileage was unknown.
2011 toyota sienna, front suspension making noises and clicking. Air conditioning not working when car is idling. Rear backing camera does not work only in the night time. . and it has been at the multiple toyota dealerships and they can. Not figure it out.
The power motor would turn off for a week or so then come back on for several weeks. The power motor now doesn't work at all. The final time it went out was when i was driving. I took it to a dealership they told me the steering column need to be replace at a considerable cost. I have read on-line on many forums that this is a common occurrence.
8/27/21 friday, 5:30pm the steering wheel tightened up, making it extremely hard to maneuver, while the vehicle was in motion.almost got into an accident when i couldn't turn in time to avoid drifting into adjacent lane.brought it to my local dealer and they claimed the motor failed, needed to be replaced and since it's attached to the steering column and shaft, i would need to replace the complete system, $4600 before nys tax, which means it will cost me over $5000 before i can get my vehicle back.the vehicle has not been inspected by any other entity or agency.the issue happened on thursday night, 8/26/21, very suddenly, as i was pulling out of a parking space, suddenly the steering got really hard, almost hit another vehicle as i pulled out, then the steering wheel light came on as i was avoiding the other vehicle.8/27/21, friday, this morning, i dropped off the vehicle dropped off with the dealer's service dept.my service adviser called me this afternoon, about 2 hours ago, and gave me this bad news. I checked online and found other owners of the sienna model having the same exact issues.also found out other toyotas models with same issues had recalls over the years, only the sienna was never recalled. This is too dangerous an issue not to be recalled by toyota.i can't afford to get this fixed, what am i to do?see one of the links i found: https://www.autoweek.com/news/a1865486/power-steering-and-electric-issues-cause-toyota-recall-112500-vehicles/#:~:text=power%20steering%20and%20electric%20issues%20cause%20toyota%20to%20recall%20112%2c500%20vehicles,-camry%2c%20highlander%20and&text=toyota%20recalled%20112%2c500%20vehicles%20due,model%20years%202014%20and%202015. I will follow up with my invoice after the repair.
The contact owns a 2011 toyota sienna. While making a right turn, the contact heard an abnormal popping sound and the air bag warning indicator illuminated. When the contact attempted to turn the steering wheel left, it was manual/stiff and the horn failed. The vehicle was driven to the local dealer (fred anderson toyota of sanford, 3321 nc hwy 87 s, sanford, nc, 27332) where it was diagnosed that the steering spiral cable assembly failed and needed to be replaced. The vehicle was not repaired because the parts had to be ordered. The manufacturer was contacted and provided case number: 1710102139. The manufacturer stated that only canada was included in a recall for the failure. The failure mileage was approximately 115,000.
For every maintenance service through toyota care, i pointed my concerns on a steering "pop" sound while making u-turns under very low speed, and a sense of steering instability on highways under windy conditions, as well as wearing tires rapidly. All the time the dealers technicians answer was: "a green report for every safety point, suspension and alignment was proof of no problems at all".i am replacing 4 tires (to serve 65 000) at 45 000 miles totally worn out with uneven patterns specially the ones at front wheels, even following regular rotation program. I thinkwould be good to post this information, knowing others concerns in the same matter and to bring the manufacturers attention for possible recall in this issue.
Steering locked while leaving a parking spot making it impossible to steer right or left. Steering warning light appeared on dashboard. I was a able to apply the brakes to stop the vehicle and tow car to repair shop. They found error code 1524 and after troubleshooting they advised that steering column had to be replaced. Car has 58k miles. Rare for this to go bad short of a defect in manufacturing in my opinion.
We were infomed by toyota service that the tires are balding and need replacement.they informed us that this is a tire issue.we contacted firestone, and they informed us that there are issues with the sienna prematurely wearing out tires due to alignment issues with the design of the sienna.firestone agreed to pay for half the cost of new tires.toyota on the hand has given us the run around and is not taking ownership.we have found that through blogs there are customers that are replacing tires after less than a year of use (<15k miles).we have the entire thread of conversations and maintenance records that show that there is a problem with the design and manufacture of the vechicle's alignment as verified by toyota service and other repair shops.this is the 5th new car we have owned, and tires last at least 40k miles.toyota should own up to this and inform customers that they will need to replace tires every 15k miles!
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000, 16v340000, and 11v560000 (structure, air bags, equipment). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted three months ago and stated that they would send the parts to urbana, il. A case number was provided. The contact had not experienced a failure. Parts distribution disconnect. Updated 11/01/17*lj
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2011 toyota sienna:the floor rug on the rear right side of the passenger seat keeps rolling up, causing an unaware passenger entering or exiting from/to the third row seat of the vehicle to trip over it.it's a safety hazard.
The air conditioner housing is leaking water onto safety-critical parts.this housing is made of plastic parts that are glued together.water is condensed during the cooling cycle, and it then collects at the bottom and exits the vehicle through a rubber hose.the glue holding the housing together has failed.water is leaking from the housing and running onto the computer module that deploys the airbags.i have been advised by the dealer that it is not safe to drive the vehicle with a wet module because the airbags can deploy while moving, or that they might not deploy in the event of a collision.an identical problem affects toyota models camry, avalon, and venza.this recall can be found at: www.toyotanews.pressroom.toyota.comthe recall info is: releases/toyota/recall+camry+avalon+venzaoct17this will turn into a serious safety issue as these vehicles get olderwater can leak onto the deployment module without being seen.in my particular case, the water had apparently been leaking for some time - perhaps a year or two - and was detected purely by chance.there was significant rust on the floorboard of the vehicle.i have discussed the issue with toyota, and they refuse to do anything about it.the circumstances of the recall on camry, avalon, and venza appear to be identical to the circumstances i have experienced, yet there is no recall on the sienna.this appears to be an unsafe condition.i would appreciate it if you will take a look.
Purchased a 2011 toyota sienna limited on june 25th. Next morning, after the car had been in dry weather and garaged overnight, i pulled it out to find the entire rear storage area by the back door was soaking wet with water standing in puddles and the rear welds corroded. It is apparent the water has been there for some time. After wringing out 4 beach towels, i put an industrial fan on it for 5 hours. It's still wet.
My car was recalled about two months ago for a temporary repair of the connector to hold the spare tire. This resulted in the spare tire being placed in the back-seat area of the van. This prevents me from using the fold down feature and full storage area. On october 20, 2014, i called their 888-270-9371 number to see how much longer before a permanent fix would be completed.i received a vague answer that it should be done in november 2014. I still wait a solution, and believe that this issue should have been long ago resolved. Updated 09/23/15.
The contact owns a 2011 toyota sienna. The contact stated that nhtsa campaign number: 16v858000 (structure) had exceeded a reasonable amount of time for the repair.the hoselton toyota dealer located in east rochester, ny was contacted and advised that they were unable to schedule an appointment until october of 2017. The manufacturer was not notified of the issue. Parts distribution disconnect.
In july of 2011 toyota sent a notice of recall on the 2wd sienna vans for a problem of excessive corrosion of the spare tire carrier. They said the remedy was under development. It is now december and every time i call toyota they say they have not yet developed a remedy and are wording on it. Heir temporary solution was to remove the spare tire and put it in the back of the van. To me a reasonable time for this to be resolved would be 1-2 months, it is now going on 5 months and no notice of resolution. I feel that myself and everyone else effected by this recall notice have waited far to long.
The contact owns a 2011 toyota sienna. The contact stated that while driving at an unknown speed, several unknown warnings light illuminated with a beeping sound. The vehicle was taken to the voss toyota (2110 heller dr, beavercreek, oh 45434, (937) 431-2100), where a technician test drove the vehicle however, was unable to duplicate the failure. The contact stated that the vehicle was repaired at the same dealer under nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags) and prior to the repairs the vehicle had not experienced a failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 161,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per nhtsa campaign number: 16v858800 (structure). The vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. *lnconsumer stated sliding door - drivers side malfunctioned updated 7/19/18...
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure: body). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact receiveda recall notice for nhtsa campaign number: 16v858000 (structure). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. In addition, the contact observed an abnormal noise and movement from the rear seats. The dealer was unable to duplicate the failure. The vehicle was not repaired. The failure mileage was unknown. Vin tool confirms parts not available.updated 04/19/17 lj
My van cut on fire last saturdar, september 1st 2019. For no apparently reason. I drove about 5 miles from my house to the grocery store, when i notice the smoke, i first though was the car in front of me. But was smoke coming from my hood. I was just about to stop at a stop sigh and i look the temperature gate and it was fine, turn of the car and people from the parking lot was already yelling for me to get out of the car. More than 2/3 of the van was totally destroyed in the fire.
The contact owns a 2011 toyota sienna. When the contact entered the vehicle while holding onto the passenger side roof handle, the handle fractured. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that nothing could be done. The failure mileage was approximately 86,000.
Takata recall. I received notice in late july 2016 about the takata airbag recall for my vehicle. Due to travel, it was a few weeks before i could take it in to the dealer. I was offered a toyota camry as a replacement vehicle, but i requested from toyota usa, and received, authorization to rent a minivan through enterprise. I picked up that vehicle mid august 2016. In november 2016 i received notice that my van also had a sliding door recall. I initially stored my vehicle at the dealership, but was told to move it to my home in late december 2016. It is now late june 2017 and i have heard nothing about either of these recalls. The safercars.gov website says there is no remedy available for either recall yet. Almost 11 months i have been waiting on the airbag recall, and 7 months on the sliding door recall. This is an unacceptable waiting time. Yes, i have a rental car available to me, for which i'm grateful, but in the meantime my own car is sitting in the driveway, undriven, and basically rotting. Toyota has spent over $17,000 renting a vehicle for me to drive, which is ridiculous. They should have just bought my car from me and been done with it. I'm so frustrated with this situation. How much longer am i supposed to wait???
The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v858000(structure) was received in december of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The vin tool confirms parts not available.
Sliding door cable broke due to corrosion
Nhtsa recall number: opens new window takes away from vin lookup section> 16v858 recall date: november 22, 2016manufacturer recall number: g14summary:in the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor.safety risk:if this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant.remedy:toyota is currently preparing the remedy for this condition. Until then, toyota will send an interim owner notification informing the customer of the condition and that they will be notified again when the remedy becomes available.recall status: recall incomplete. Remedy not yet availablemanufacturer notes:if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa.this recall data last refreshed: apr 1, 2017
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 16v340000 (air bags), and 11v560000 (equipment). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The vehicle was taken to the dealer (thousand oaks toyota 2401 thousand oaks blvd, thousand oaks, ca 91362) where it had been awaiting recall remedy parts for at least seven months. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/18/17/*ljthe consumer stated the recall repair was completed.
The passenger side sliding door stopped working, it doesn't open automatically, it get stuck and i think that's a safety issue because i have 2 little kids that ride in those seats. I hit the open door button and it doesn't do nothing only beeps, i have to get out of the van and close the door for them.
The contact owns a 2011 toyota sienna. The contact stated that the rear driver's side sliding door would close independently. The vehicle was taken to the dealer where the technician diagnosed that the power door motor was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 68,000 and the current mileage was 92,150. Updated 03/31/14*lj updated 04/1/2014
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 and 16v340000 (structure, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Side power door does not open. Handle is used to open door during normal operation. Power slider opens about 6 inches and then sticks. A alarm sounds. Power slide motor stops door from opening.door jumps back and forth and will not open regardless of amount of force used. Door will close if pushed shut.problem is intermittent and has not been dealt with by dealer which has been complained about and documented throughout the last year. Dealer unable to repeat issue.dealer has accused owner of not using handle correctly. In an emergency situation this failure could result in passengers being trapped in passenger compartment because of this hazard. This problem is documented by other owners on toyota forums and other nhtsa safety complaints.
The contact owns a 2011 toyota sienna. The contact stated that the driver's side sliding door opened without warning while driving. The contact took the vehicle to johntstons toyota located at (5021 ny-17m, new hampton, ny 10958, (845) 374-8600) where the technician was unable to identify the cause of the failure. The contact then received notification of nhtsa campaign number: 16v858000 (structure). The vehicle was taken to an unknown dealer and received the recall repair however, the failure recurred. The unknown dealer was contacted and the contact was informed that the door latch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 297,000.
The driver's side sliding door is broken. We clicked the button to open it and the cable snapped. The car was parked and still in a parking spot on the side of the road.
The power sliding door stopped working.. Upon close notice, it looks like the cable is broken. I am surprised to see this issue on my 2011 model sienna xle all wheel drive. It looks like there was a recall related to this issue in the previous generation as shown in this link. Http://media.fixed-ops.com/toy_campaigns/csp-zts.pdf.it seems like the extended warranty covers models from 2007 to 2010... But my car is a 2011 year model purchased during 2010.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vin was unknown. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 and 16v340000 (air bags, structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
(toyota, sienna 2011) passenger automatic sliding door anti-jam sensor failed. Object (macbook) was placed in door pocket compartment. Door switch was pressed and door began opening. Macbook did not completely clear the doors path completely and door began crushing it. I could hear something wasn't right and saw the door bend the laptop and park in the fully open position. You could clearly see and hear the door had met an obstacle and was struggling, but just pressed through it. Door made no attempt to stop or reverse. The macbook was damaged. The whole machine was bent by the door and i can no longer fit a cd in the optical slot because it is now curved rather than flat. These doors are strong enough be bend metal! the "anti-jam" system failed. After seeing that, i really think that these doors have to capability to seriously inure someone.
Power sliding door- the cables on both sides of the vehicle broke jamming the door shut, the cable needed to be cut further to allow the door to open fully and now requires manually to be opened, prior to this the doors would make a popping noise when opened from the manual lever outside of the door.
Pressed button to open power slider (with child inside waiting to exit vehicle).with door halfway open, cable snapped and door froze.the cable was exposed to the inside of the passenger compartment when this occurred.door is now inoperable (even manually) after being "diagnosed" with "broken cable" by dealership.dealership and toyota were sent complaint in writing.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that maplewood toyota (2873 maplewood dr, maplewood, mn 55109 (651) 482-1322) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ...updated 10/19/17 .
The contact owns a 2011 toyota sienna.-passenger side door did not close.-the battery was drained.-latch failure.the contact stated that after driving across country, the passenger side door did not close. The vehicle was not taken to a dealer or an independent mechanic for a diagnostic. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 79,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notifications of nhtsa campaign numbers: 16v828000 (structure) and 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact called a local dealer, eastern shore toyota located at 29732 frederick blvd, daphne, al 36526, phone number: (251) 262-4648, where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v56000 (wheels), and 16v858000 (structure). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer confirmed that parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Cable to sliding back passenger door broke the vehicle was stationary
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 16v643000 (latches/locks/linkages), and 11v560000 (equipment). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (air bags) and 16v340000 (air bags, structure)the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/23/17*lj
My car was parked as i opened the sliding door behind the driver's seat i heard a pop as the door opened and the cable that opened the door snapped off sendinding the door forward. The end of the cable was corroded. I see they have other door safety problems withcorrosion i think the cable should be included with the recall.sincerely.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The thomas toyota dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. In june 2016 received letter from toyota stating "safety recall notice (interim notice) multiple models and model years takata front passenger airbag inflator (zone a} on front of envelope.inside letter further stated the problem; what toyota will do at no charge; and what we should do, "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat."it has been almost a year now and my wife and other family members have been greatly inconvenienced and have had to cancel road trips because of lack of needed seating. After almost a year of making monthly frustrating phone calls i have been told parts are still not available and have no idea when they will be.also, have received the exact same notice of recall on power sliding doors on my vehicle a few months ago with the same response on the availability of parts. The driving of my vehicle has not been affected by these notices only the inconvenience of seating and the possible safety of my passengers.
The sliding door behind the drivers seat will not open more than 8 ". Than an alarm dings up front
Failure of struts on rear hatch.rear hatch does not open on its own.hatch slams shut.risk of injury.
The hood just opened up when driving at 55mph to 60mph and hit the windshield, the glass is totally broken, still the hood door is attached to the vehicle.
The contact owns a 2011 toyota sienna. While attempting to open the rear driver's side door, the door only opened enough for small children to get in and out of the vehicle. The contact also stated that the passenger side door only opened a few inches. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the manufacturer. The approximate failure mileage was 96,000. Updated 01/11/2017*ctthe consumer stated manufacturer was notified but informed they could not assist with the problem.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers:16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was contacted (rivergate toyota, madison, tennessee) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The wheels on the driver side sliding door broke causing it to stop working and shattering the back window of my van. My child was sitting by the window that shattered. We were very lucky she was not injured by the glass.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the door lock would inadvertently open and close. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 81,037. Vin tool confirms parts not available.
Water accumulating in fold-down compartment for third row seats.standing water noticed under carpet.dealership unable to replicate leak.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Fuel door hinge broke cause by sliding door safety mechanism being too stiff and placed in a bad location.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 11v560000 (equipment), and 16v340000 (air bags). The parts to do the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available...updated 06/08/17 updated 10/13/2017
The contact owns a 2011 toyota sienna. The contact stated the driver's side automatic sliding door jammed and failed to release open until body force was applied to the door. The failure occurred fifty times. The vehicle was taken to an authorized dealer twice and they were unable to duplicate the malfunction. The contact planned to notify the manufacturer of the defect. The approximate failure mileage was 8,000.
My 2011 toyota sienna sliding doors have on and off given us problems with freezing up. You could hear the motor then they would occasionally unlatch and not open the whole way. Requiring multiple attempts to enter or exit the vehicle. Nhtsa has a recalled noted as of november 22,16 on the sliding doors, # 16v858 . Dec of 16 my passenger side sliding door's cable broke about 12 inches from the end of the back window. I didn't understand how this happened, my son opened the door and it just popped. In january 17 we received a recall notice on the sliding doors, stating a mechanical issue. When i called in march to have the recall addressed i was told the parts weren't in yet. On april 28, 17 my driver's side sliding door's cable snapped after the door froze partially open. This time the cable snapped from inside the vehicle and a bearing came out of somewhere. I took the vehicle to toyota service center. I was told that the door cables and door motor is not covered under this door recall. And that they have not even been given parts for this recall as of yet.that is not acceptable. The safetyissue of these cable snapping should be a concern. I had my 5 year old next to me when the 2nd one went and it just missed her face. The recall needs to be addressed properly, should include all the effected parts of the door cables motor fuses latches computer componentsand anything the service crew connect to the issue.the safety risk of the door not latching properly is the door may open when vehicle is in motion, increasing risk or injury of vehicle occupants. I have had one of my sliding doors open while starting off on a drive on more than one occasion. I have 5 kids and run multiple car pools, therefore at the time i assumed that one of the kids hit the button. Now i'm not so sure. Please look into this recall and get after toyota to make it right as soon as possible.thx
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 14v273000 (tires). The vehicle was taken to a dealer, where the spare tire rack was removed, but not replaced. The contact was informed that the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
While the car was stopped, the electric door cable snapped on the driver's side side door in may 2018 and then the passenger side cable snapped in august 2018.while this is an inconvenience, the bigger issue is that once this happens, the door is then unable to be opened.in case of an emergency, there is no way to open the door.
During the test drive and inspection of 2011 toyota sienna van the driver's side rear sliding door would close without touching the button or handle. The dealer (rep) told me that he had pressed the close button too many times and that's why it shut during the inspection of the vehicle. After taking the vehicle home the driver's rear sliding door shut on me while i was getting a small child out of a car seat-i did not touch the button or door handle. After the same thing happened 4-5 more time i took the 2011 sienna van back to the dealer and told them that i would not take the vehicle back until the problem was fixed. The dealer replaced the motors in both sliding doors. The problems has continued and after research have found that this is a common complaint regarding the sliding doors on the sienna vans. Between tire problems and door problems it's not worth the time or hassle.
The contact owns a 2011 toyota sienna. The contact received a notification for nhtsa campaign number: 14v273000 (structure: body). After contacting both the dealer and the manufacturer, the contact was informed that a remedy to repair the defect had not yet been developed and no estimated time to get the vehicle repaired could be provided.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
While driving on the highway on the left passenger door was beeping. After pulling over re-opening and closing the door the beeping stopped. Also the paint is peeling offbelow all windows and on the roof.
"takata recall"sliding door behind the driver seat is not working automatically many times.sometimes it doesn't work and left open, so have to push hard by hand forcefully. My nhtsa recall no. Is 16v-858 on interim notice but took almost two months to wait and never been received the letter to bring to the dealer to be repaired.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that when the front passenger and driver side door armrests were touched, the air bag warning indicator would illuminate and the seat belt chime would sound. The contact called the advantage toyota dealer and a repair appointment was scheduled for 6/26/2017. The vehicle was not repaired due to the remedy not having all the necessary parts available. The contact had not received notification for another repair appointment. The manufacturer was not made aware of the issues. The approximate failure mileage was 46,056. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. While operating the vehicle, the sliding door and liftgate sensor indicators erroneously illuminated, indicating that the doors were open. The contact indicated that the failure occurred while driving over bumps or making turns. Also, when the failure occurred, the interior dome light would illuminate as if the doors were open. The vehicle was taken to the dealer who indicated that the failure was recalled by the manufacturer, but no remedy was available. The contact later received a recall notification from the manufacturer for nhtsa campaign number: 16v858000(structure). The manufacturer was notified of the failure. The failure mileage was 110,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers:16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to two dealers who stated that the parts were not available for either recall repair. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls...updated 06/27/17
Opened front hood used rod to hold hood up - when i went to clos hood i forgot about rod and with very little pressure the hood crumpled like aluminum foil at the place where rod was
The opening sequence of power sliding doors on both sides of this vehicle is out-of-sequence when openedwith the door handle. When using door handle, there is a lound noise when door first open, it causedby the mechanical latch were not completly open before the door was pulled by dorr's motor.this prolonges "jerk" could eventually cause the latch to break or defected to the point it can not fully latched on and may cause door to open while driving.this problem is not detected if door opening using remote control or inside vehicle buttons.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (wheels). A notification was also received for the sliding door. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The nhtsa campaign number for the sliding doors was not provided. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
I was traveling in an area surrounded by construction barrels trying to navigate my turn.the person in front of me stopped suddenly, and i hit him in the rear.the vehicle sustained almost $9000 worth of damage, however was not totaled.the airbag did not deploy.we asked toyota for an explanation, and they finally sent a third party to investigate.we were sent the download of the crash data recorder, but no explanation of what it meant, and toyota determined that the airbag was not faulty, even though the crash data recorder shows i hit someone front-to-rear traveling 38 miles per hour.after waiting 3 months on toyota, we finally gave up and are having the vehicle repaired.i have a chronic neck condition which was not caused by the accident but was greatly aggravated and made more painful from the accident.we have asked toyota for an explanation of the data from the recorder, but have not been provided one, only sent a letter stating toyota was not at fault and that injuries such as mine aren't proven to be prevented by the airbag. ..updated 11/03/14updated 4/28/2015
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (thompson toyota in maryland) confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts would be available. The contact stated that the rear driver's side door ajar warning indicator illuminated. The contact had not experienced a failure. Vin tool confirms parts not available.
Satellite buttons overhead console for sliding doors are now inoperable for driver's side sliding door.took to dealer who after seeing the issue came back and said unable to duplicate.very concerned......
Fuel door hinge broke because the fuel door pin has so much tension that it broke the hinge. This caused a safety issue because the door cannot be opened from the inside if it is not closed all they way or pushed closed enough for the sensor to allow the sliding door to open. This event was reported past the 36 month warranty, (at 40 months, but less than the mileage warranty), but had begun before the warranty had ended. Current owners should be aware that if there are instances beginning of the door not being able to be opened, should check the hinge and pin tension and have it fixed while it could be under warranty. This should be an item covered under an extended warranty due to the safety issue of not being able to exit the vehicle in an emergency situation. This happened several times while parked and exiting the vehicle. Currently getting an estimate from the dealership. There are other instances of this issue on different sienna and toyota forums.
The contact owns a 2011 toyota sienna. While driving approximately 30 mph, a loud noise was heard underneath the front end of the vehicle without warning. The vehicle was towed to sonoco auto shop, lexington ark, md, where it was diagnosed that the front right drive shaft was fractured. Also, the front driver side drive shaft was faulty. The technician recommended that both parts needed to be replaced. The manufacturer was made aware of the failure. The failure was not repaired. Also, the contact received notification of nhtsa campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). The failure mileage was 100,000. Vin tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per nhtsa campaign number: 16v858800 (structure). The vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. *lnconsumer stated sliding door - drivers side malfunctioned updated 7/19/18...
The contact owns a 2011 toyota sienna. The contact stated that the power sliding door failed to automatically open or close. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts for the recall repair were not available. The contact stated that butler toyota (3232 harper rd, indianapolis, in 16240, (844) 829-9600) informed the contact that parts were not available. The contact called the dealer several times and was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Left sliding door won't open electronically or manually. Right sliding door is making a clunking noise when opening electronically. I went to my toyota dealer and the service manager filed a complaint with regional toyota in chicago. They told my dealer to drop his price from $3,600. To $2,600. And they paid $1,500. Of it. I had to pay the rest. $1,100. Plus tax. Been back to dealer 4times since for the doors not working properly. I had to pay $244. To replace the left door bearing. Right one is going, but still working. Had to take it back 3 times to have the dealer manually unlocked the rear lock that holds the door in. I'm not using the left door now during the winter because i can't be sure the door will close.
I was trying to park my van inside a campsite, driving at approx 1.2 mph when my van took off like a rocket. I couldn't stop the car even by braking. Luckily my van went into a ditch, airbags opened up, van went down the ditch and came up at an angle and stopped. I was badly hurt and passed out for few minutes, taken to a local hospital emergency room. The 16 page report ordered by toyota thru' a 3rd party clearly showed that the car went from 1.2 mph to 31.5 mph, engine rpm went from 800 to 4800 rpm in 4.2 secs. I checked with a reputable auto mechanic. He commented that no one can manually ramp the engine rpm to 4800 rpm. It is clearly an issue with toyota's electronic system. Toyota has denied any issue with their car in a letter to me.i want the national highway transportation safety admin to take my case against toyota. I will be glad to email the report and toyota letter to you. Please reply soon.
Takata recall. The contact owns a 2011 toyota sienna. The contact inquired about nhtsa campaign number: 16v858000 (structure) and nhtsa campaign number: 16v340000 (air bags). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Takata recall. The contact owns a 2011 toyota sienna. The contact received a recall notification of nhtsa campaign numbers: 16v340000 (air bags) and an unknown one for the sliding doors. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 11v560000 (equipment). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v560000 (equipment), and 16v858000 (structure). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Nathan toyota of davie, florida was contacted about the recall and stated that the remedy was unavailable on several occasions. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Cables for both powered sliding side doors broke within 2 month period.passenger side door cannot be opened.driver door can be opened and closed manually.wrote letter to toyota, after getting estimate of $1,600 per door to fix, asking for some sort of help.same problem on older models was covered under recall.up to 2009 models.toyota declined any type of help.offered $750 off new vehicle.this is a safety hazard when transporting grandchildren.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v34000 (air bags); however, the parts to do the repairs were unavailable since february of 2017. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedies. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. While driving approximately 20 mph, the front passenger door flung open and the cord securing the window snapped. The vehicle was taken to the dealer (dch freehold toyota in freehold, nj) where it was diagnosed that the cord failure was due to the age of the vehicle. The manufacturer was made aware of the failure and offered a discount for the repairs. The vehicle was not repaired. The contact received notification of nhtsa campaign numbers: 16v858000 (structure), 14v273000 (tires), and 11v560000 (equipment). The failure mileage was approximately 100,000. Parts distribution disconnect.
There has been a recall on the chain and bolt assembly that holds the spare tire under the chassisbecause the parts rust and can break dropping the tire in the road and leading to an accident.theirresponse is to put the tire inside the car taking up significant space and limiting space.it is almost a year and they still have no idea when they will have replacements.it seems pretty clear that they aren't trying!!is there any time limit for this remedy?
Was asked to stop using my passenger front seat many months ago and still there is no repair for this problem.now i have received a notice that the power sliding doors should not be used with the power assist, they are very difficult to open and close manually. This vehicle is nowvirtually useless.my wife will not be able to use this vehicle because the power doors have to be operated manually and no one can sit in the front passenger seat.this is ridiculous.toyota should supply us with a vehicle that actually functions until this repair is done.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. Parts distribution disconnect.
The rear passenger door cable snapped completely cut in half and the door does not function.the car was parked when this happened as i was unloading.
Nothing has happened yet, but the dealership has done nothing to remedy therecall for the air bag or the sliding door. Why???
The cable for the drivers side sliding door frayed and snapped, the passenger side cable is showing signs of fray as well.the electronic door opening is now inoperable. Because of the weight of the door it is difficult to close and if parked on a slight incline the door can look closed but in fact is not fully latched and can slide open when you start moving.(the cable snapped when parked and the electronic opening function was used.) currently waiting for estimate from toyota for the repair but was told approximately $1200 and may not be part of their on going door recall problem
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tools confirms parts not available.
Purchased our new 2011 sienna xle awd in july 2010, from koons toyota in westminster, md.in early september 2011, my wife complained of a bad odor in the van.on 09/10/11 i combed through the van, thinking that one of our children had spilled or dropped something that was causing the smell.instead, i found that the floor of the van, under the carpets, was soaked throughout.i immediately called the dealer, and they picked up the van on 09/12/2011.the following day i received a call from the dealer's service advisor, who informed me that the problem was worse had been immediately apparent: water was actually pooling under the carpets.he also said their mechanics had spend all day on the problem and had not been able to determine how the water had seeped into the car, and that the next step was for a toyota regional specialist to look at the van, that week.a few days later, that happened, but that technician, too, was unable to solve the problem.as a result, the dealer essentially said it was my problem.i then called toyota usa hq and, too, my insurance company (usaa); with the former, i initiated a case/complaint, with the latter, a comprehensive claim.on september 22, i sent toyota hq a certified letter which, 1) requested that the company replace or buy back our van, and 2) gave notice that i was filing a lemon law complaint with the maryland attorney general's consumer protection affairs office.in the meantime, my comprehensive insurance covered the water remediation effort of carpet and materials replacement, notwithstanding the fact that the source of the water intrusion was never diagnosed.on 10/07/2011, i received notice from the dealer that the "repairs" (i.e., carpets, sound-deadener replaced, car "oxinated" (sp?), and detailed), but that the smell was still there.after one month no answer to why a new $40k van is soaked inside.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota of huntington beach in huntington beach, california was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
After driving for several hours, car was stopped for a train and the rear window exploded. It was in park, approximately 8:30 p.m., 72 degrees outside
The passenger side automatic sliding door cable became frayed to the point that the door would not open either automatically or manually. This is a serious safety issue as children can get trapped in the van and be unable to exit in an accident. A quick search online shows that this is a common problem with the toyota sienna van. The fix is very expensive: the part alone is $800 and it requires 5-6 hours of labor. This should be a recall issue.
Driver side power door is not opening on its own.with very few miles the door refused to open and close on its own power.as time progressed the door is now not functional in power mode.the van currently has 20000 miles.dealer blamed customer for problem as the car was "too dusty".dealer is going to attempt to fix under warranty but warned customer if the van is continually driven on gravel roads that the customer will need to wash the car after every dusty trip to ensure the doors do not fail again.the passenger power door is now starting to fail. It was never disclosed to customer that car cannot be driven on gravel or dusty roads.the customer must drive on gravel roads daily so the van is now all but useless for its intended purpose. Additionally the lack of the driver side sliding door to open is a safety concern for rear seat passengers.if the passenger door were to become damaged in an accident the rear occupants would be unable to safely exit the vehicle.
The contact owns a 2011 toyota sienna. While attempting to open the rear driver's side door, the door only opened enough for small children to get in and out of the vehicle. The contact also stated that the passenger side door only opened a few inches. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The contact was advised to contact the manufacturer. The approximate failure mileage was 96,000. Updated 01/11/2017*ctthe consumer stated manufacturer was notified but informed they could not assist with the problem.
The contact owns a 2011 toyota sienna. The contact stated that the power sliding door failed to automatically open or close. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the parts for the recall repair were not available. The contact stated that butler toyota (3232 harper rd, indianapolis, in 16240, (844) 829-9600) informed the contact that parts were not available. The contact called the dealer several times and was placed on a waiting list. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. The contact stated that the vehicle was included in nhtsa campaign numbers: 11v560000 (equipment) and 16v858000 (structure). The dealer (gateway toyota, 395 nj-37, toms river, nj 08753, (732) 240-2000) made no mention as to when the remedy and parts would be available. The vehicle was not repaired. The contact stated that the sliding doors failed to open and close properly. The manufacturer was informed of the failure and the recalls to determine when the dealer would be able to provide a solution. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2011 toyota sienna. While driving 50 mph, the rear driver's side door opened without warning. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2011 toyota sienna. While driving 25 mph, the driver side sliding door opened while the vehicle was in motion. The vehicle was taken to the dealer where it was diagnosed that the sliding door motor failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
2011 toyota sienna van. Consumer writes in regards to power sliding door recall. *ldthe consumer stated the vehicle's power sliding doors have been disabled per the safety recall instructions. The consumer was informed the manufacture had notfound a solution for the failure. The consumer feels the manufacturer has surpassed a reasonable amount of time to provide the parts for the repair. Also, the consumer requested information concerning the takata airbag recall. Updated 04/18/2017
Within one week of purchase, the driver side, power assist sliding door failed to open completely.after initially opening six inches it would only move four inches in either direction by pulling the exterior handle.only with multiple pulls/jerks could the door be fully opened or closed.this problem would manifest unpredictably, most often with the driver side power door, but once with the passenger side.otherwise the doors functioned properly about eighty percent of the time.this failure appears to involve a safety feature which prevents the door from advancing when sufficient resistance is met.in all cases of failure no mechanism for resistance was found. My fear is that the safety feature may also fail when it needs to perform properly, to prevent an arm or leg from being crushed.
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the driver and passenger side sliding doors failed to open and opened inadvertently. The vehicle was taken to three different dealers for diagnostic testing, but the technician could not locate a failure. In addition, the vehicle was taken to another dealer where it was diagnosed that the sliding door motor and the control bottom that controlled the sliding doors failed and needed to be replaced. The vehicle was repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 65,000. Vin tool confirms parts not available.
The power sliding doors failed on the vehicle and while i was driving down the road the door started sliding open.my kids were safely fastened in their seatbelts but the latch and safety latches both failed and this could have resulted in an accident or injury.the dealer said the latches corroded which cause the failure and proper lubrication could have prevented the defect but i can't find that anywhere in the service manual and i asked the dealer to show me that on their list of checks and he did not have any documentation that they check that.i have heard that many of these latches fail and need to be replaced but toyota doesn't seem to think it is an issue.
The contact owns a 2011 toyota sienna. The contact noticed that the rear sliding door remained stuck in an open position intermittently.the failure occurred while using the manual operation or power assist button.the vehicle was taken to the dealer on five occasions and they were unable to duplicate the failure. A complaint was filed with the manufacturer and they advised the contact that a remedy would be available in march 2011; however, when the vehicle was taken to the dealer to be repaired the dealer informed the contact that the part was not available.the current mileage was 5,200 and the failure mileage was 100.
The contact owns a 2011 toyota sienna. The contact stated that both sliding doors on the vehicle failed to open and close remotely. Also, both doors had to be closed manually and made an abnormal noise, as if they were stuck. The vehicle was taken to the dealer (longo toyota, located on 3534 peck rd, el monte, ca 91731), but was not repaired due to part unavailability. The dealer informed the contact to wait for a second recall notice. The vehicle was not repaired. The vin was included in nhtsa campaign number: 16v858000 (structure). The manufacturer was not made aware of the failure. The approximate failure mileage 77,658. Updated 08/22/17*lj updated 8/25/17
Our 2011 sienna had a malfunctioning rear passenger door. Rusted door latches were identified as the problem. How does a three year old vehicle have rusted latches? the repair cost over $1200. The customer service at dielhl toyotadealership blamed the problem on weather. Wrong parts were initially delivered,the correct parts had to be sent in from ca, resulting in a three day repair job. The customer service rep., [xxx], did not even apologize for the delay and inconvenience. When i attempted to call toyota directly to pass along my complaint,i was ??lost?? in their automated phone answering system. I then contacted them via email,i am still waiting for a response.the dealership replaced latches and told us that all of the door latches on the vehicle were lubed. We checked the other door latches, and found they were not ??lubed??. This vehicle??s manufacture quality certainly has not met our expectations or the toyota reputation we thought we had purchased. Not only is the product performance poor, so is the customer service and support. This problem not only is a manufacturing issue, but could pose to be a major safety issue if early door latch deterioration results in defective locking an latching of rear passenger doors. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. The contact owns a 2011 toyota sienna. While driving various speeds, the rear passenger side sliding door independently opened without warning. The vehicle was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v858000 (structure) and 16v340000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The failure mileage was 107,000. Parts distribution disconnect. The vin was unavailable.
The contact owns a 2011 toyota sienna. The contact stated that the rear passenger sliding door cable and the door motor failed. As a result, the door open warning light illuminated intermittently. The vehicle was taken to an independent mechanic, who stated that the door cable and the motor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (riverside toyota, 2025 us-41, marquette, mi 49855, (906) 228-4900) did not give a specific date for when the part would become available. The manufacturer was contacted. The contact stated that the sliding doors on both sides of the vehicle and the rear door were slow to open. The failure mileage was not available. Parts distribution disconnect.
The power sliding doors on both sides stopped working. Must open and close the sliding doors manually. None of the open buttons on the car or remote responds to opening the sliding doors. Just a beep is heard when the key is pressed.
Power sliding back doors attempting to open while driving, sticks in partial opening. Fear doors will open and kids will fall out while driving. Multiple complaints online with same problem. Costs are expensive to repair.
The contact owns a 2011 toyota sienna. The contact stated that the passenger and driver side sliding doors were becoming jammed intermittently. The vehicle was inspected by the dealer and they advised the contact that there was no remedy for the failure. The vehicle was not repaired. The failure mileage was approximately 1,310. The vin was unavailable.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and for the sliding door; however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.updated 04/06/17 lj updated 05/05/2017
We have owned a 2011 toyota sienna for 1.5 weeks. Yesterday our 3 year old's hand became stuck in the sliding door. He had just exited the car and his hand was in the path of the door as it was sliding closed. The door did not retract. It closed tightly anda minute or so passed before the door was able to be opened. We took him to the emergency room. No break was evident on the x rays but the doctor said an exam by an orthopedic doctor next week, after the swelling has subsided, will confirm whether there is a break or fracture. The er doctor put a fiberglass cast on his arm and told us to follow up with an orthopedic doctor after the weekend.
My 2 year old daughter got her leg caught in the back part of the sliding door of a 2011 toyota sienna.she was inside the car.the door was opened.her leg fell into the space while the door was opening.the door opened as far as it could and constricted her leg.her leg was so tightly constricted we could not reposition her body to open the door.averill park fire dept and sand lake ambulance arrived on the scene.she was trapped(screaming) for 20 -25 minutes.her leg was cold and turning blue before it was removed.we went to the hospital concerned for internal bleeding, broken leg, and other complications.she is doing fine but i'm very concerned about the design of the door.i've looked at other minivans (even the same make and model but different year) and they don't have the gap in the back part of the door like the 2011 toyota sienna.updated ivoq 07/27/11
2011 toyota sienna le. Consumer writes in regards to power sliding door safety recalls. *ldupdated 07/13/2017
The contact owns a 2011 toyota sienna. The contact stated that the rear driver side sliding door failed to function when the control switch was depressed. The vehicle was taken to the dealer (toyota place in garden grove, ca), but the part was not available for the repair. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The approximate failure failure was 59,000. Parts distribution disconnect.
2011 toyota sienna le power sliding doors have jammed multiple times.has happened 4-5 times now with only 285 miles on it.this is potentially a very serious malfunction that could cost a life.all passengers should be able to evacuate if needed.called toyota but they say they have not gotten any complaints?will take it in and see what they say.
Purchased 2011 sienna le van in october 2010.almost immediately the power sliding doors intermittently open an inch or less & alarm sounds.you can't open or close door at this point. You have to man-handle it to close.even turning off the power door with the switch does not help.took it to the dealer & they said toyota corp. Knows about it but no idea how to repair.i should just check back at next 5000 miles check. What if door gets stuck open & it's raining.... Only option is to shut off the power doors & use manually.i bought this model because of the power sliding doors!
The contact owns a 2011 toyota sienna. While driving approximately 10 mph, the driver side sliding door opened. The vehicle was taken to the dealer where the overhead switch was replaced. In addition, the sun roof gasket detached. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000. Vin tool confirms parts not available.
Both power-sliding side van doors on my 2011 toyota sienna xle awd do not function properly or safely in all instances when using the exterior door handles.approximately 25% of attempts to open the side doors using the exterior door handles to activate the power slide mechanism fail.the failure results in the doors only opening about six inches, then stopping in place while an audible alarm sounds.the gap is large enough for an adult or child to put arm through the gap.after the audible alarm ceases, the door can be manually closed in a "jerky" fashion.the door failure only happens when using the exterior handles.when using the key fob, interior controls located in the ceiling above the rear view mirror, or interior controls near the sliding doors, the doors work correctly.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 16v858000 (structure); however, the part to do the recall repair was not yet available. The contact stated that the power sliding door on the driver and passenger sides were inoperable. The vehicle was taken to clemons toyota (located at 2839 n. Court road, ottumwa, ia 52501); however, the dealer was unable to repair the vehicle. The contact stated that the doors were unable to be manually operated. The manufacturer was notified of the failure. The approximate failure mileage was 92,000.
Sliding doors opened while driving, turned off automatic and used manual opening, door will not latch closed now while using manual operation, lights interior now stay on. Rear door and side sliding now indicate on screen open from time to time while driving now.
There has been a recall (nhtsa recall no. 16v-858) on the toyota sienna 2011 mini van, our vin number is [xxx]. The power sliding doors in our van do not operate correctly, creating an unsafe environment for our young child. We are very unpleased at the irresponsible manner in which toyota is handling this recall, as no solution has been offered to fix this issue. Though there is a recall on this vehicle, months have passed and we have not received any information from the dealership or toyota as to how this defect will be fixed. We are very unhappy customers. Please contact us with a remedy whenever it is available, we want this fixed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. The contact owns a 2011 toyota sienna. The contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. The vin tool confirms parts not available. Updated 03/01/17*ljthe consumer stated the power sliding door were also under recall. The manufacturer did not receive the parts to repair the failure. The manufacturer suggested disabling the power unit on the door. It was unknown when parts would become available. Updated 03/27/2017
The contact owns a 2011 toyota sienna. The contact stated that while driving at approximately 55 mph, the passenger side sliding door erroneously opened. The vehicle was taken to the toyota dealer of danvers located in danvers, massachusetts but the cause of the failure was not determined and the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 58,000. The vin was invalid.
The contact owns a 2011 toyota sienna. After using the vehicle's power sliding door feature, the door wires were jammed on the bolts in the door and prevented them from closing. After cutting the wire that was jammed on the bolt, the contact was able to manually open and close the door. The contact took the vehicle to toyota of huntington in new york, but was not diagnosed. The manufacturer was notified of the failure, but did not assist. The failure mileage was approximately 100,000. The vin was not provided.
After arriving home with my 2 kids yesterday, we were getting out of the vehicle (2011 toyota sienna xle)- my 2 1/2yr old daughter was getting out of the passenger side power door while i was about to get my 3 month old son out of the driver side power door. My 2 1/2yr old daughter pushed the power door button to close her door after getting out of the vehicle and was holding onto the van to gain her ground, at which time the power sliding door closed entirely on her right hand! it did not open with the door sensor as we were told it would do if anything was in the path of the door closing. When i frantically tried to pull open the door from the inside, and push the power door button, the door would not open and she just kept screaming from the other side. I had to put the keys back in the ignition just to open the door and free my daughter! it was a prolonged, scary and traumatizing ordeal that i hope no one else ever has to experience! when you are told the power doors and windows are on a sensor they need to actually function 100%, not only for a large object like a body obstructing the door/window, but also children's hands- after all this is a family vehicle that i was under the impression was built on safety!
The contact owns a 2011 toyota sienna. While driving 40 mph,the rear driver's side door opened. The contact mentioned that the door had to be held closed in order to drive the vehicle. The vehicle was taken to alderman's toyota (33 seward rd, rutland, vt 05701, (802) 776-6000) where the contact was informed that the wiring harness was covered under nhtsa campaign number: 16v858000 (structure); however, the cable opener assembly and roller hinge were not covered. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 108,536. *dt
The contact owns a 2011 toyota sienna. While driving approximately 15 mph, the rear passenger sliding door opened without warning. The failure recurred numerous times. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 16v858000 (structure) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 1,500. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact stated that upon opening the passenger sliding door he heard a loud popping noise. He also noticed that the drivers side sliding door was also making the same noise. The vehicle was inspected by a dealer who informed him that they were aware of the failure, but they do not have a current repair for it. The vehicle was not repaired. The failure mileage was approximately 8,000.
The contact owns a 2011 toyota sienna. While exiting the vehicle, the driver side sliding door made contact with the passenger and failed to retract. The passenger sustained an injured back, which required medical attention. The contact indicated that the safety feature, which allowed the sliding doors to retract when making contact with something, had failed on several occasions. The contact stated that the failure was intermittent and did not begin until after the vehicle was serviced per nhtsa campaign number: 16v858800 (structure). The vehicle was taken to the dealer (frontier toyota in valencia, ca), but the cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 51,950. *lnconsumer stated sliding door - drivers side malfunctioned updated 7/19/18...
The contact owns a 2011 toyota sienna. While driving approximately 55 mph, the rear passenger sliding door opened independently and the door warning indicator illuminated. The driver coasted the vehicle over to the side of the road and attempted to lock the sliding door, but it failed to remain locked. The driver placed a rope around the sliding door to keep it from sliding open and resumed driving. The contact called stockton town toyota at (209) 320-1800 (located at 2150 e hammer ln, stockton, ca 95210) and was informed that there would be a fee to diagnose and repair the vehicle. The vehicle was not repaired. The vin was included in nhtsa campaign number: 16v858000 (structure). The manufacturer stated that the warranty was expired and did not offer further assistance. The approximate failure mileage was 97,000.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) for the frontal air bag inflator and 16v858000 (structure:body:door); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact stated that nhtsa campaign numbers: 16v858000 (structure:body:door ) and 16v340000 (air bags) exceeded a reasonable amount of the time for repair. The contact received the recall notifications in june and december of 2016. The dealer (toyota of katy, 21555 katy fwy, katy, tx 77450) stated that the parts were unavailable and on backorder. It was unknown when the parts would become available. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. ..updated 08/17/17
Driver side power sliding door on 2011 toyota sienna repeatedly (but intermittently) jams upon opening -- happened almost immediately after purchased. Because the problem was not replicated by toyota serviceand no computer error code was registered, they were prohibited by toyota from attempting to solve the problem.this was despite that fact that i had phone video documenting the problem, a toyota salesperson observed the door jammed, and previous toyota technical service bulletins related to the sienna power sliding door problems (bo010-01). I was told that until enough people complain, toyota won't recognize that there is a problem and won't do anything about it.this is reminiscent of the toyota accelerator problem that they refused to address until they were forced to.
The contact owns a 2011 toyota sienna. The contact stated that the door for the fuel tank was fractured and the rear driver side sliding door failed to open. The dealer stated that the fuel door and hinge needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 122,000.
The contact owns a 2011 toyota sienna. The vehicle was parked with the rear lift gate open; however, the contact pressed the button to close the lift gate and she attempted to take an item from inside the vehicle and nearly sustained an injury when the lift gate continued to close. The contact thought there would be an automatic override system in place to stop the lift gate from closing if an object was obstructing its path. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified and advised the contact that the vehicle was not equipped with a feature to automatically stop the door from closing. The failure and current mileages were 6,400. The vin was unavailable.
The rear hatch struts blew causing the rear hatch to close automatically and forcibly. Luckily, only my husband was under the hatch at the time and could stop it from hurting someone. It would have seriously injured one of our children if they were under the hatch. It happened very suddenly and unexpectedly.there is an existing recall on older sienna vans to for the exact same issue. The design change does not seem to mitigate against the failure. We also see that other vehicles including other 2011 vans continue to have this problem. We are asking you to contact the company to discuss the recall with them and see if the recall is not mitigating the risk of this failure. I would not want a child (one of the reasons in purchasing a mini-van) get hurt with a hatch collapsing on them.
Roof rack detachment on highway:we have the toyota sienna oem roof rack cross bars installed when we purchased the vehicle, but never had actually attached anything to the cross bars.while driving down the highway, we heard a bang, looked in the mirror and saw my cross bar in the road.immediately, pulled over and confirmed that the cross bar had in fact detached from our car and fell in the road behind us.the remaining cross bar was still on, but was cocked and the tightening mechanism was loose. Our concern:the special installation practice has been explained to me by the parts manager.apparently, this new clamp design requires the user assure perpendicular alignment of the lower clamp plate to the roof rack, otherwise when you tighten the screw you can get a false tight sense, when the plate is cocked and not true. So, i see many things wrong with this design:(1)too much reliance on following proper installation to assure product is safely secured.(2)how tight is tight on the screw?no instructions provided?(3)excessive reliance on the owner to check this part for the life of the car - service manager says this must be intermittently tightened by the owner?where is this in the service manual?(4)it also appears that toyota may have introduced this "easy to remove" design to appeal to those customers which complained on how long it takes to remove the earlier model roof racks (<2011), but in turn have compromised on quality and more importantly safety.(5)not only is this a unique design for the toyota lineup of cars, it is also a unique in the industry design, which has for many years now established a history of having positive locking and redundant installations for roof rack cross bars.i wrote letter, and toyota said our insurance covers such things, and for us to work with our dealer, rather than main company.updated ivoq 03/20/12
Sienna parked inside garage. Garage door was open. I slammed the trunk door to close it. My 10 year old son complained why i slammed door; i could have closed it gently. I told him because sometimes the trunk door does not close although it appears to have closed. We got in the sienna. I started engine. Garage door still open. I reversed the car. Then heard small noise from the back. Then i saw the trunk door was up and open in up position. I parked the car, went back. The sienna tag plate was broken half in the middle, apparently hitting the garage door. I closed the door down. Slowly backed the car out of the garage. Then my wife and i had to force the garage to close because the car's backdoor knocked one of its gliding wheels off track. We had to force it back in. The door opener was off the track as well. One day later after trying several times, the door was back working again. We are testing the door now. The car drives fine. ~10 days i dumped books off library and closed the trunk door. After going through a roundabout for 0.7 mile, the signal flashed indicating the trunk door was loose. I had to pull over to close it. My wife also said several times now she had the same problem: the door went loose and then signaled us it was loose minutes or miles after we started the engine and left the parking slot.
We bought our first minivan - a toyota sienna xle 2011- barely two weeks ago from toyota laurel, md. The second day, the steering started to creak when making turns. Now, the trunk door has stopped working and the local new jersey dealership dch toyota is telling us it has been "bent". They are refusing to fix it or replace the vehicle and are telling us our insurance company needs to pay to fix it. The door is not damaged or dented/dinged in any way. It's perfectly fine, except it doesn't close anymore with the remote closing/opening buttons. We believe something is wrong with the electronics, or that the door was not correctly put in when the car was being manufactured. We have a child and would like to know what else is going to break down in this new car through no fault of our own.
The contact owns a 2011 toyota sienna. While driving approximately 25 mph and attempting to turn, a growling noise was heard from the rear of the vehicle without warning. The vehicle was taken to prime toyota route 2 (978-353-1700, located at 700 old union turnpike, lancaster, ma 01523) to be diagnosed, but the failure could not be duplicated. The failure recurred and the vehicle was taken to an independent mechanic who diagnosed and replaced the rear differential. The failure was remedied. The manufacturer was not made aware of the failure. The failure mileage was approximately 64,000.
I put the vehicle in park, yet although the shift is in park,the indicator says its in reverse, then the van starts rolling backwards. Shut off the engine and its like the van is in neutral, the van starts rolling down hill.extremely dangerous i almost ran over a child behind me! i spent thousands of dollars to replace shifter cable, i later saw recall on 2014 model but 2011 model has identical problem.
One week ago i got in my car to go to work and when i start driving i heard a strange noise every time i turn my streeing wheel . So i took my car to my mechanic and he found that my front strut mount on driver side of vehicle is damaged . He told me that this part is not supposed to go bad as yet on my car.
We were infomed by toyota service that the tires are balding and need replacement.they informed us that this is a tire issue.we contacted firestone, and they informed us that there are issues with the sienna prematurely wearing out tires due to alignment issues with the design of the sienna.firestone agreed to pay for half the cost of new tires.toyota on the hand has given us the run around and is not taking ownership.we have found that through blogs there are customers that are replacing tires after less than a year of use (<15k miles).we have the entire thread of conversations and maintenance records that show that there is a problem with the design and manufacture of the vechicle's alignment as verified by toyota service and other repair shops.this is the 5th new car we have owned, and tires last at least 40k miles.toyota should own up to this and inform customers that they will need to replace tires every 15k miles!
Excessive tire wear to vehicle front tires detected after 5,846 miles.alignment checked by dealer.new front tires were installed using a 65,000 mile rated tire.at 22,000 (16,000 miles from time of replacement) excessive wear (to steel cords) noted to new front tires.manufacturer claims there is no mechanical/design defect in vehicle.excessive and premature tire wear is creating potentially unsafe driving/operating conditions.
The contact owns a 2011 toyota sienna. While driving approximately 45 mph, the steering wheel vibrated violently. The contact had to pull the vehicle over to the side of the road. The vehicle was taken to an independent mechanic. While the vehicle was on the lift, it was noticed that the passenger side axle was leaking. The failure occurred for the past six months. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
2011 toyota sienna, front suspension making noises and clicking. Air conditioning not working when car is idling. Rear backing camera does not work only in the night time. . and it has been at the multiple toyota dealerships and they can. Not figure it out.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 11v560000 (equipment) and stated that the manufacturer had not notified the dealer of the permanent remedy to repair the vehicle. The dealer only removed the spare tire carrier and placed it in the rear seat of the vehicle. The dealer did not give a specific date for when the permanent remedy would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Updated 7/9/15updated 01/27/16
On july 1st 2013 i received notice of a safety recall, due to risk of tire failure and a crash, when towing with my toyota sienna.the recall indicated that if the vehicle has a tow hitch, the factory installed tires would be replaced with new extra load tires.i had already replaced my factory installed run flat tires with new extra load tires after one of the factory installed run flats failed. I contacted toyota on july 1st to request reimbursement for my expense.on 9/18/13 toyota informed me that the dealer would inspect my car to determine whether it qualifies.on 9/20 dch toyota inspected the car and informed me that the car is not eligible because my trailer hitch is not a toyota brand trailer hitch.when i purchased this car, toyota did not have toyota hitches available and recommended we get one from hitch, which we did.now we are told that toyota isn't responsible for the recall because the hitch isn't a toyota brand.i spoke with a supervisor at the toyota company today, who verified this. This seems irresponsible and wrong. The car, with the factory installed run flat tires, was improperly rated for towing, making my vehicle unsafe to use for towing, regardless of the brand of trailer hitch being used. Toyota should be responsible for replacing the tires since the vehicle was improperly rated for towing unless the tires are replaced.toyota insists that the national highway traffic safety administration approved their plan to replace the tires and render the car safe for towing only if the consumer is using a toyota hitch.there must be some misunderstanding, and i am asking that you review and revise the agreement so that all owners of toyota siennas that were improperly rated for towing will be covered under the recall, even if their trailer hitch is not a toyota-brand hitch.
My van is only four years old and on its 3rd set of tires!serviced regularly and rotated every 5000 miles.van only has 59,000 miles on it.seems to me it is a toyota issue, as i have read numerous complaints on the same issue.
The contact owns a 2011 toyota sienna. The contact received a notification for nhtsa campaign number: 14v273000 (tires) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Updated 01/12/15*lj updated 6/3/2015
We were infomed by toyota service that the tires are balding and need replacement.they informed us that this is a tire issue.we contacted firestone, and they informed us that there are issues with the sienna prematurely wearing out tires due to alignment issues with the design of the sienna.firestone agreed to pay for half the cost of new tires.toyota on the hand has given us the run around and is not taking ownership.we have found that through blogs there are customers that are replacing tires after less than a year of use (<15k miles).we have the entire thread of conversations and maintenance records that show that there is a problem with the design and manufacture of the vechicle's alignment as verified by toyota service and other repair shops.this is the 5th new car we have owned, and tires last at least 40k miles.toyota should own up to this and inform customers that they will need to replace tires every 15k miles!
The contact owns a 2011 toyota sienna. The contact received a notification of nhtsa campaign number: 14v273000 (tires) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
We purchased this vehicle in february 2011.it came with free toyota maintenance for the first 2 years and has been brought in for every scheduled maintenance, most recently the 25,000 mile service at 26,000, so the tires have regularly been rotated and inspected by the dealership.two years and less than 27,000 miles after purchasing the vehicle, i noticed that it was not handling well in snow despite being an awd.to our surprise, the tires were worn.i brought it to a tire shop hoping for just an alignment and were told the tires were not safe to drive on.therefore, i just had to replace all 4 tires ahead of schedule.very dangerous as most people don't even consider the need for new tires at this point in their vehicle ownership.and even more dangerous as coming up with the $1,000 every two years is/will be difficult if not impossible. The replacement tires are the same as due to the unique tire size, there are no other run flat options on the market, bridgestone turanza el400-02 rft .
Bought our 2011 sienna new off the lot back in 2011 and we are now on our 2nd set of new tires (3rd in some cases that 2 needed replacing).a total of 6 new tires with a vehicle that has only 30,000 miles on it is ridiculous.i have called toyota about this issue and now our van sits in our driveway like a dead weight.we had a tire blow out on us already a few months ago in which we had to replace it.they go bald very fast and are no good in bad weather.i have never owned a vehicle in which i had to replace tires this often.it almost caused us a wreck when the tire blew out and we cant keep up with the costs of replacing them since they are so expensive.
My car was recalled about two months ago for a temporary repair of the connector to hold the spare tire. This resulted in the spare tire being placed in the back-seat area of the van. This prevents me from using the fold down feature and full storage area. On october 20, 2014, i called their 888-270-9371 number to see how much longer before a permanent fix would be completed.i received a vague answer that it should be done in november 2014. I still wait a solution, and believe that this issue should have been long ago resolved. Updated 09/23/15.
The tires on my van have excessive wear and need to be replaced after only 20,000 miles.i installed a hitch on the car myself shortly after purchasing the vehicle and used it to tow.i received a safety recall notice from toyota for my 2011 sienna awd minivan that reads "the tire and loading information placard does not state the correct vehicle capacity weight as the rated load for the combination of cargo and occupants.incorrect information on the vehicle placard may lead to tire overloading and possibly cause tire failure, increasing the risk of a crash."it goes on to say "based upon this information toyota has determined that the following actions will bring your vehicle into compliance with the applicable requirements: replacement of the factory installed tires with new extra load tires."it also says "...the dealer will replace the tires and label/placard noted above at no charge to you."i spent over 90 minutes at the dealer and 20 minutes on the phone with toyota.they refused to honor their recall because the hitch on the car was an after-market hitch and not installed by toyota.i fail to understand why they are not honoring their recall and their offer to replace the tires simply because the hitch was not purchased through toyota.
2011 toyota sienna.consumer writes in regards to tire support cable mechanism corrosion recall notice. The dealer informed the consumer, there was no permanent solution. The consumer was given the option of placing the spare tire inside the vehicle or signing a waiver releasing toyota of any liability should the spare tire fall off.the consumer opted to have the spare tire placed inside the vehicle.
Coming around a turn at 10 mph, the passenger rear tire blew out, with a total loss of pressure and a whoosh of air.the tires were properly inflated at the time.the tire pressure warning light was not lit.the tires have only 23,547 miles on them.i do not feel a tire that is 2 years old with this number of miles should suffer a complete failure.i am very concerned for my safety and that of my family.luckily no one was hurt, this time.
My sienna falls under the current recall for unsafe tires for siennas used for towing, but the dealer refuses to provide the extra load tires because my hitch was installed aftermarket.i purchased the vehicle with the towing package, however i was advised by the dealer to get the hitch installed elsewhere to save time and money. Regardless of that fact, i fail to see how where the hitch was installed makes the tires safe vs. Unsafe.toyota is clearly hiding behind an arbitrary policy.i use the vehicle for towing. One tire is beginning to show signs of early failure.toyota needs to provide the extra load tires asap.this is a serious safety concern.toyota needs to comply with the recall.
This is for a sienna 2011 with awd that i purchased new in oct 2010.at approximately 27,000 miles, toyota dealer recommends replacement of run flat tires with bridgestone turanza run flats. At 45,000 miles, same dealer recommends replacement of tires again. They now recommend a non run flat tire.this will be third set of tires for this vehicle that is 3 yrs old and has been serviced by toyota every 5,000 miles. There appears to be a problem with excessive wear of run flat tires on this vehicle.toyota should be held accountable for this issue and replace these tires.
I took my 2011 toyota sienna to the dealership to be serviced.i was told the spare tire cable is defective (nhtsa #14v273000) and the spare tire was placed in my trunk.i was told there is no fix to this situation.this recall was issued in may of 2014 and i feel 10 months is more than enough time to have developed a fix for this problem.it is unacceptable to take this long to develop a fix, and to inconvenience the owner by taking up half the trunk with the spare tire.
The contact owns a 2011 toyota sienna. The contact stated that while attempting to replace a tire on the vehicle with the spare tire, the contact noticed that the spare tire assembly had corroded and would not allow the spare tire to be placed in position. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 14v273000 (tires). The manufacturer was notified of the failure. The approximate failure mileage was 47,000.
Told during my service at 15000k by toyota technician that i would need to replace all 4 tires on my 2011 toyota sienna. I asked how was it possible a brand new leased vehicle with 15000k miles would need new tires and i was told that i could make it to 20000k but need new ones. The technician could not tell me why the tires were failing. After researching this issue and speaking with other toyota sienna owners it appears to be a big problem with the tires placed on sienna minivans. It also appears that toyota is blaming the tire company and the tire company is blaming toyota. Of course the poor consumer gets stuck in the middle. A recall should be done as soon as possible as tire safety is very important.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 14v273000 (tires) and stated that the part needed was not available within a reasonable timeframe. The dealer did not provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.
In july of 2011 toyota sent a notice of recall on the 2wd sienna vans for a problem of excessive corrosion of the spare tire carrier. They said the remedy was under development. It is now december and every time i call toyota they say they have not yet developed a remedy and are wording on it. Heir temporary solution was to remove the spare tire and put it in the back of the van. To me a reasonable time for this to be resolved would be 1-2 months, it is now going on 5 months and no notice of resolution. I feel that myself and everyone else effected by this recall notice have waited far to long.
The contact owns a 2011 toyota sienna. The contact received a notification of nhtsa campaign number: 11v560000 (wheels) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 3/13/15 updated 6/18/2015
2011 toyota sienna.consumer writes in regards to tire support cable mechanism corrosion recall notice. The dealer informed the consumer, there was no permanent solution. The consumer was given the option of placing the spare tire inside the vehicle or signing a waiver releasing toyota of any liability should the spare tire fall off.the consumer opted to have the spare tire placed inside the vehicle.
Our toyota has only 34,900 miles on it. On 4/13/2014 while trying to fill air in the rear passenger tire, the stem valve broke off, literally in two pieces. That was a very dangerous situation and easily could have happened while driving since i didn't exert any pressure while attaching the air hose to it. I called toyota headquarters and spoke to [xxx] who said that since there us no recall on it, its not their problem. So it seems, unless a few people die, they will not move.'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2011 toyota sienna. While driving 35 mph, the check engine and traction control warning indicators illuminated. In addition, the vehicle stalled and was unable to be restarted. The vehicle was towed to the contact's residence. The vehicle was not taken to be diagnosed. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 123,075.
2011 toyota sienna. While driving about 40 mph, the power steering failed as the steering traction control and the vsc warning lights illuminated. Steering wheel is very heavy and hard to turn. When parking or turning at a road cross the steering wheel seized.
The sliding doors make popping noises and get stuck trying to open or close.you have to forcefully try and move the door the way it was attempting to move.the dealership is no help.it is still under warrantee.this has happen multiple times since we owned the van.
Bon 10 safety( non-compliance) also g1p3542 safety recallgop g1p nterim )all recalls have not been complete at the toyota dealership, not able to complete.
Takata airbagselectric side doorsmultiple other recall
2011 toyota sienna.consumer writes in regards to dealerships failure to remedy the defects/recall issues.*ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing recalls bon11v560 and gop16v340. Updated 09/06/2017
I'm contacting you to complain about the interim recall repair performed by toyota, recall 14v-273.i had the interim repair performed in the summer of 2014 which involved putting the spare tire into the cargo area in the back of the van and securing it with a tie down.i have been unable to fold my seats back into the cargo area when i needed to and have a large portion of the cargo area occupied by the spare tire and tie down.for a short time i could live with this.but the recall was announced almost one year ago.i contacted toyota today and the representative stated a final repair should be available in mid 2015.i would like the final fix performed as soon as possible.it is unreasonable to have this lengthy delay between performing the interim repair and the final repair.can you please investigate this matter and urge toyota to promptly issue the final repair?
Fuel filler/gas door hinge and pin.broken/defective door hinge and pin will cause the power sliding door to not close or open properly. A safety hazardous to the passenger. Toyota has issued a "certain 2011-2018 sienna customer confidence program notification -zki" letter which i have just received on 04/21/2020, in regards to the "fuel filler door hinge and pin / power sliding door repair.however, i was disqualified from the necessary repair based on the date of first used:03/19/2010.i received toyota letter of notice two days after my coverage has expired.toyota won't honor the repairs to fix the fuel filler door hinge and pin / power sliding door issues claiming my coverage has expired when in fact the notice was delayed and late.
There is a recall onthe spare tire carrier cable.i have also received a recall notice for the sliding door.i contacted my local toyota dealer( toyota of iowa city)located in iowa city, ia.i contacted them 6-8 months ago when i received the first notice.they said they would order parts and be in contact with me.i recently received a second notice concerning the spare tire carrier cable.i'm frustrated with their lack of response as this is not the first time i have had an issue with this dealership.the power drivers seat does not function properly andthey were going to order parts for it.when i called about the spare tire i asked about the seat and she had no idea what i was talking about.
My driver side sliding door will not open by either pressing the buttons or trying to manually open it.
Minivan parked but roll away caused injury. The minivan was parked to pick up grocery bags but started rolling away after the last 2bags of grocey
Recall on a sliding door not working/closing on a 2011 sienna, had to pay to have door repaired to close.the door working is part of a company recall with the sliding doors not working on 2011 siennas. Sliding door would not shut on the van. My daughter had to hold the door so that my family could get home. It was a major safety issue with the door, someone could have been hurt. We sent the invoice with the repair for the recall, we have waited for almost 9 weeks, and many calls to the company, and for the most part myself and my wife had to do the leg work to get this going by the company. This has been a frustrating experience, for one the safety issue for my family, considering the recall was over 1 year on this van is pretty ridiculous. And getting information about my case has been frustrating. It seems like toyota did not want to take any responsibility for the issues with the reimbursement, issues with communications with this, it has been a frustrating situation. Especially we have to keep this van, and the company is not taking responiablity to resolve the refund of the van door not opening. This is not right by this company doing this.
1. Lh & rh sliding door :warning light of open door shows up when the car stop,turn or on ramp on any road.2. Rear door : warning light of open door shows up when driving side window is lowed on any road.recalled on 2017. But fab.2018 happen again.
2011 sienna le rear view mirror vibrates while car engine is turned on and when car is in driving vibrate to the point that makes a person dizzy. Spoke to toyota service regarding this safty concern, but we were told that the vibration on the mirror comes with a car design, not a malfunctional part, refuse to replace or attemp to solve the problem.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Toyota had a recall on it's spare tire cable and removed my spare tire to the rear inside of my auto. I wastold a fix would be made to replace the tire cable and the spare tire would be placed back under the car. It has been almost a year and no fix has been made. I called my dealer several times and they tell me no fix is available. When are they going to get this fix done? i need the space the spare tire is taking. I purchased my car in wis. And live there 6 months out of the year.
The unit marks door open sometimes when driving and sometimes when the brakes are pressed down. The unit was taken to authorized dealer because there was a recall. The recall stated that this issue was caused by the sliding door's lock.they verified the unit and said the sliding door's lock were ok, but the issue apparently was on the rear door.the lock on the rear door was defective and there were no recalls for that lock.the repair should be paid on our own.
Vehicle was in park on a flat street.i wanted to move the vehicle forward, so i depressed the brake, and began shifting the (automatic) shifter to drive.the gear shift lever never made it to the drive position.as i moved the lever, the car shot backwards, striking a vehicle behind me with tremendous force.i have had the same model car for over 7 years and never had this happen.i cannot figure out how or why the car accelerated (forcefully) in reverse as i was shifting into drive.
Takata recall sliding doors will open but no way to close door --dangerous to drtive with door that will not close--opened door on trip while stopped no way to close no help from toyota--on highway
My van came equipped with bridgestone p235/55rf18 tires. I had to replace them at 26,000 miles. The edges were almost worn through. I never had a radial tire go bad with that low mileage. Bridgestone and firestone offered no help.on line lots of people are unhappy.bridgestone said they were made to factory specs. The local firestone dealer told we they were not good ties. I replaced them with same tire. No spare without a run flat is a safety isi could not find another run flat to fit.the van does not have a spare.
Bank 1 sensor 2, ,a/f sensor bank 1 sensor&o2 sensor bank 1 sensor 2, check engine light on along with 2 other lights turn on.it happened in 2017, then went away.the warning lights turn on again in 2020.it costs more than $1000 to fix it.asked the dealership about this problems. They said it is not normal for this sensor to go bad.we owned several toyota cars so far we do not have any problems. But this sensor issues toyota should recall it to fix the problems
The sliding door intermittently closes about 2/3 of the way,beeps, and then opens again. It probably happens 3/4 of the time.it currently has no issue opening.
"takata recall"nhtsa reference id 16v340the sienna vin (xxx) is actually in switzerland. I've been told by theworkshop standard procedure is that toyota usa has to direct toyota switzerland to do this repair. Many siennas in the country have been updated this way.til today , i have not received any notification to proceed and bring my sienna to the swiss dealership for this purpose.in addition, the two other recalls;>safety recall g04 - remedy notice certain 2011 - 2016 model year sienna vehicles power sliding door_nhtsa reference id16v858 and,>safety (non-compliance) recall b0n - customer notification phase 2011 and certain early 2012 my sienna vehicles - tire and loading info placard and owner's manual update sent to owners. Assist customer if requested.nhtsa reference id 11v560,are pending.parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Apparently, there has been two recalls involving the toyota sienna 2011. However, the system show that the recall is still incomplete, or, otherwise, not available to offer a remedy or repairs. What are my next steps? should i take my car to the dealer for inspection and repairs? should i sell my vehicle? can i be reimbursed by toyota for having my car repaired elsewhere?
Cable on the passenger side sliding door broke. Door cannot be used automatically. Had dealer disconnect the cable for $50 instead of paying approximately $400 for new cable.
Power sliding passenger door cable rusted apart, therefore making the door completely unfunctioning. It cannot be used manually either.
While parked in my driveway, having been driven two hours before, my van caught on fire in the engine compartment. It burned for an unknown amount of time before we were alerted. The electrical system was disabled by the fire causing the two back sliding doors to become inoperable. The van can seat 6 people in the rear passenger compartment and they would be unable to exit the van except by going through the front doors. Even now that it is after the fire, we are still unable to open them, from inside, outside, or with any of the buttons.
(toyota, sienna 2011) passenger automatic sliding door anti-jam sensor failed. Object (macbook) was placed in door pocket compartment. Door switch was pressed and door began opening. Macbook did not completely clear the doors path completely and door began crushing it. I could hear something wasn't right and saw the door bend the laptop and park in the fully open position. You could clearly see and hear the door had met an obstacle and was struggling, but just pressed through it. Door made no attempt to stop or reverse. The macbook was damaged. The whole machine was bent by the door and i can no longer fit a cd in the optical slot because it is now curved rather than flat. These doors are strong enough be bend metal! the "anti-jam" system failed. After seeing that, i really think that these doors have to capability to seriously inure someone.
The air bags systemand the door electric
Nhtsa recall id: 11v560 i understand this is a recall for some sort of sticker on my vehicle. My toyota dealership said they were unable to get the sticker and i had to call toyota directly. I just got off of a 25 minute phone conversation with toyota and the result was they didn't know why the dealership couldn't handle it and they would have to contact the dealership. I asked that the sticker just be sent to me if it was just a sticker and i was unable to wait on hold any longer. Toyota said they could not continue to help me unless i stayed on hold while they talked to the dealership. I understand it is "just a sticker" as both toyota and the dealership has informed me. However, i want the recall cleared from my vehicle. I am seeking assistance in getting the sticker sent to me as required. Seems like it is a simple transaction, but toyota is not making it so. My address and information is correct with toyota under my vin. Thank you.
Nhtsa recall number: opens new window takes away from vin lookup section> 16v858 recall date: november 22, 2016manufacturer recall number: g14summary:in the involved vehicles, there is a possibility that under certain limited conditions, if the sliding door opening operation is impeded, the sliding door motor circuit could be overloaded, opening the fuse for the motor.safety risk:if this occurs when the door latch is in an unlatched position, the door could open while driving, increasing the risk of injury to a vehicle occupant.remedy:toyota is currently preparing the remedy for this condition. Until then, toyota will send an interim owner notification informing the customer of the condition and that they will be notified again when the remedy becomes available.recall status: recall incomplete. Remedy not yet availablemanufacturer notes:if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the nhtsa vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with nhtsa.this recall data last refreshed: apr 1, 2017
When car was purchased newwe where told that a safety feature on this vehicle was that the rear sliding doors would not close while there was something in its path stopping it from closing completely.ex.child or body part. This morning while trying to reach behind him and attach his seatbelt my 6yo son hand got into the path of the door and his hand became stuck in its path instead of the door opening back to the open position it set there and continued to cycle to the close position.
While opening the driver-side sliding door the driver-side sliding door cable snapped rendering this door inoperable.appears that the cable has rusted and weakened then broke.
Tailgate sensor and locking mechanism alarm and lighting goes on and off intermittently indicating tailgate latch insecure while vehicle is in motiondistracting driver. Tailgate door latch insecure placing driver, passengers and contents at risk in the event of movement of the vehicle as well as to other vehicles on the road in the event of a collision.
Motor on sliding doors have not worked properly since we first purchased it brand new. We were told they "stick" because the rubber seals are so new. The doors only open part of the time. 50% of the time when you open them,they beep loudly and get stuck, just like day one. Toyota continues to claim there is nothing wrong with it and anytime we've mentioned it, they say they found no problems. It's a safety hazard because they get jammed and can only be yanked open manually. A child could not open it in the event of an emergency where they need to make a quick escape. The seal on the window is also broken and pulls down when you open the window . The seal pulls down with it. This happened to our brand-new toyota camry, as well as my mother's brand new toyota fj cruiser. Toyota has checked it out and they claimed it's wear and tear. They replaced it for free the first time, but less than a year later it happened again!now i see a recallon doors, this needs to b addressed, that recall is not being handled yet either . Again, it's a safety hazard for children getting out, or doors flying open when vehicle is in motion.
Vehicle steering seems to be "jerky." drivers and passengers get nausea and feel like they are swaying after getting out after traveling around in vehicle. This is when traveling on city streets and especially noticeable on highways at high speeds. Makes staying in my lane difficult.
In may of 2011 i purchased a toyota sienna 8 passenger that has been reclassified innov 2011 from 1550 lb cargo and passenger capacity.to 1325 that renders it non compatible, for which i had bought the vehicle for. Therefore it has caused and renders this what was 8 passenger and value to decrease. This is clearly a miss representation of sale,and customers should be compensated or a fix to restore this classification should be issued.i have contacted both toyota and dealer to my regret no solution for this problem is available but if one were to put 8 passenger and cargo, skip the cargo or luggage 8 x's adults @190= 1520 who would be held accountable????
Rear driver side door does not close properly and will occasionally open while driving causing warning lights, ringing bells, and warning statements on display board. When door is checked it appears closed.cable that runs door seems to be frayed despite it being used less frequently than the passenger side rear door.
Fuel door began popping open. Upon taking it in to the dealer i was told there was a recall on it that had expired in april. This vehicle was sold to me after a elderly lady passed away. I bought the vehicle in november of 2019 and this is the first time it has needed any service.(this is obvious to see by looking at the mileage.) i was never notified of any recall before or after buying this vehicle.toyota is now refusing to fix the recall.you can tell by the mileage this vehicle is in close to new condition.i do not think this is fair. I can supply a death certificate if needed.
Takata recall we took the car to the toyota dealer in katy in mid february 2018 to solve the air bag recall and power doors. They said the do not have the parts; we have go back twice but they say they still do not have them. Now almost 3 months later they have not done anything about it. We had not have any accident but we do not feelsafe when driving the car.
I was driving down on the high way at 70 mph and suddenly heard a cracking sound. After that i heard a wind noise you typically hear when your windows are not completely closed. In a seconds, i heard another breaking sound and see some debris on my rear-view mirror. Then i opened my sun room cover and figured that out my sunroof glass was completely shattered. If i had not had closed my cover, it could have hurt my families inside the van. Also the falling debris can cause serious risk to others driving in the highway. I need toyota's answers on this matter.
Takata recall.been calling dealer every few months, waiting for the recall to get remedied for the airbags.also, waiting for the dealer to remedy the sliding door recall.many calls to the service department have been unresolved, even with the promise to be called back.
When i renewed my new york state registration i received a notice that i still didn't have the sliding door problem taken care of. Waiting for several months for an appointment at fox in auburn ny to get this repaired.is there another dealer that i can take the vehicle to in the area?
Excessive tire wear
I put the vehicle in park, yet although the shift is in park,the indicator says its in reverse, then the van starts rolling backwards. Shut off the engine and its like the van is in neutral, the van starts rolling down hill.extremely dangerous i almost ran over a child behind me! i spent thousands of dollars to replace shifter cable, i later saw recall on 2014 model but 2011 model has identical problem.
Fuel door hinge broke because the fuel door pin has so much tension that it broke the hinge. This caused a safety issue because the door cannot be opened from the inside if it is not closed all they way or pushed closed enough for the sensor to allow the sliding door to open. This event was reported past the 36 month warranty, but had begun before the warranty had ended. Current owners should be aware that if there are instances beginning of the door not being able to be opened, this should be an item covered under an extended warranty due to the safety issue of not being able to exit the vehicle in an emergency situation. This happened several times while parked and exiting the vehicle. There are other instances of this issue on different sienna and toyota forums. Toyota service manager confirms that it is excessive, but only resolution would be to replace cable with no guarantee it wouldn't have excessive force also. Only other resolution would be to have service bulletin issued by toyota.
Bon10 safety (non- compliance) g1p3542 safety recall gop g1pntrim ) all recall have not been completed at the toyota dearler ship. Not able to complete.
For years, my toyota sienna has had a beeping noise when i went over a bump, or when it was hot out and i had the windows down or when i put on my brakes. It goes off again when i begin to drive. It said it was the rear lift gate was ajar. When i google it, there are so many people with the same issue. Something is wrong with the sensor, it's a bad message that comes through. Toyota should offer to repair it. It is so annoying. I've had many mechanics look at it, and toyota wanted to charge me $1500 for a new lift gate sensor. What a ripoff. On the internet most just disconnect the wire. This is a toyota problem that should be recalled. It is constant now.
The interior overhead passeger side door button is faulty and works intermittently
When driving on the highway we heard a loud noise.we pulled over to find our sun/moon roof had blown out.we immediately contacted our insurance company and taped over the hole to avoid any glass blowing out onto other drivers and inside the vehicle.when we took it to toyota dealership they said they checked for other complaints but said they had none.this was the summer of 2014.even though the dealership claimed there were no issues, we reported the problem to toyota directly and after a couple of messages and copies of pictures they decided it was not a defect so we were not going to be reimbursed.the expense was a little of $1000 which we were out of pocket on as we had a $1000 deductible. In light of more recent news about this being a problem in many vehicles including toyota vehicles we wanted to report it as a safety issue.had we not had the cover closed on the inside, glass would have come in on us.we were just thankful that no one on the highway was hurt with the window blew out. We believe this item should be reviewed for possible recall and reimbursement to owners of vehicles that have sun/moon roofs made by the manufacturer. I am no longer sure i have pictures as they would have been taken on an old phone
My car is revving uncontrollably and lurching forward when braking.the engine does not decrease its revolutions in lone with braking.its either a transmission dropping to a lower gear and lurching forward ir the accelerator pedal us sticking. It happens all of the time and is unsafe coming to stops near croas traffic.
We recently purchased a brand new 2011 toyota sienna xle awd with an optional package that includes floor mats.after arriving home, i realized that the drivers floor mat was not secured to the vehicle, and no fasteners were present that would enable me to secure the floor mat.the floor mat itself and the underlying carpet both contain rivets with through holes, but that is not sufficient to attach the two.some sort of screw / clip / bolt / etc is needed and is missing.the floor mat does have a warning tag saying that it is supposed to be secured.given the attention to floor mat issues in toyota vehicles, i am very surprised that the vehicle could leave the factory and the dealership like this.
The contact owns a 2011 toyota sienna. The contact stated that while driving approximately 15 mph, the vehicle suddenly accelerated at a high speed. The contact crashed into the rear of another vehicle. There was no police report filed and no injuries reported. The contact was able to drive the vehicle home. The vehicle was not taken to a dealer for diagnosis. The manufacturer had not been made aware of the problem. The approximate failure mileage was 33,000.
I have loved my 2011 toyota sienna for 5-6 mos. Now.upon backing up in my flat driveway area on 10/24/11, at a slow rate typical to backing up in a driveway, i found my van propelling very fast straight back/in reverse.this took the vehicle down over a slight hill of our yard into a large pine tree.the thick spruce tree has a huge hole/opening/damaged area and my entire back of the van is very damaged, entire rear window busted into hundreds of smaller pieces, items in the car projected onto the ground behind us.the liftgate, rear window and bumper are very caved in and damaged.i can only describe this as seconds of total confusion, speed, lack of control, shock.i'm feeling like the van is "possessed", and i will not drive it at all again.i did not witness any indicators of any accelerator issues in the 5-6 mos. I've owned it. I would be lying if i said i was positive i was still backing up or if i was in the process of preparing to brake and shift into drive to pull forward and out of my driveway. This happened so quickly for doing something at such a very slow reverse speed, that the details in that second it all changed and accelerated, i can not say for sure what specifics were being done at that very moment of drastic change in speed.i've always loved toyotas.we've had a few now.this is the last one i will buy because i just can not explain why or what occurred to make it go from single digits in reverse to very quickly speeding in reverse.i'm talking 12 yards of space where it went from normal, slow backing up to incredibly fast, then impact.i can't say if the car even stalled when it stopped.i can't recall if i shut if off.i was far more concerned about getting out and checking on my 4 year old who was luckily unharmed in her 5 point harness high back car seat. I know it sounds odd-it was more odd than anyone can imagine!
While stopped at a stop sign with my foot on the brake and waiting for traffic to clear, sudden unintended acceleration began.i lifted my foot off the brake for a split second and then braked hard.the engine returned to idle. This was the second time this happened, the first being three weeks earlier, shortly after having power sliding door recall work performed.i am convinced there is a defect in the electronic throttle control system. There is no other reasonable explanation.i took the car to my dealership and the dealer said a technician found all systems okay and no action was required.
The contact owns a 2011 toyota sienna. While driving approximately 10 to 15 mph, the engine revved with an unintended acceleration. The contact applied pressure to the brake pedal and the vehicle came to a stop. The identical failure recurred. The authorized dealer was notified of the acceleration failure and an appointment was scheduled for diagnostic testing. The contact had concerns of the potential safety hazard. The failure mileage was 3,100. The vin was unavailable.
I was stopped for a red light at a traffic light on highway 20 in niceville, fl. I had my right foot on the brake when i felt the vehicle attempt to surge forward and i could heard the engine rev.i looked at the tachometer and noticed the engine was at 2000 rpm instead of the normal idle of approx 800 rpm.when the light turned green, i drove away and the vehicle drove normally.i did not have another incident driving home even when i stopped at other traffic lights.this is the second occurrence of this un-commanded acceleration - the other took place last year.
I pulled into a relative's gravel driveway which has a very large parking area to the side. I pulled up to about two feet from their grassy area, got into position to back up into a parking space, stopped, and put my 2011 sienna into reverse, and as soon as i gently touched the excelerator to begin backing up the van sped forward at a high rate of speed crashing into and over an 8 inch railroad tie that had a steelbeam on top that separated the driveway from their yard. I had to slam both feet onto the brake to get it to stop which it finally did. I thought i had not put it in reverse but i looked at the gearshift and it was indeed in reverse. I jiggled the gearshift to make sure it was secured in the slot and it was. I then put it in park and sat there for a minute or two trying to gain composure trying to figure out what just happened, i was in shock as nothing like this has ever happened to me before. After that minute or two i decided i couldn't let the vehicle sit there and needed to move it. Scared, but i put it in reverse again, ready to pounce on the brakes with both feet and barely touching the excelerator i started moving in reverse. It was working fine then. I then got out to check for damage and the bumper on the driver's side was damaged from the impact. The airbag did not deploy, i was not hurt however had any of my relatives been in that area at that moment it could've resulted in an injury or fatality. I reported what happened to the local dealership where i bought it and then to toyota usa as instructed in the handbook. Now i'm reporting it here. Am awaiting contact supposedly within the next day or so to see what toyota intends to do with the sienna. I will not drive again it until the reason for this defect is found and fixed and damages repaired. The outcome will decide whether i will ever be a toyota customer again.
I put my vehicle in park and then turned on the hazard lights, as i was parked at the entrance to a busy highway, and just wanted to grab my mail. I turned around from getting the mail; and my minivan was rolling across the highway with three of my children inside of it. It stopped when it hit a cement barrier on the other side of the highway. No air bag deployed. My children suffered from minor injuries. And, a-lot of anxiety.what happened to make my minivan switch out of park?
We have a 2011 toyota sienna xle that has acceleration issues. While in cruise control, when the vehicle needs to accelerate to regain speed or up a slope, the engine races to 5000-5500 rpm before speeding up. Also, on some left turns the engine nearly dies. The dealer says the engine racing problem is normal and part of the engineering. Big problem.
The contact owns a 2011 toyota sienna. When the accelerator pedal was depressed, it became stuck. The brake pedal was depressed, but failed to operate. As a result, the vehicle crashed into a tree. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. Theapproximate failure mileage was 117,296.
The contact owns a 2011 toyota sienna. The contact stated that the vehicle unintentionally accelerated as the brake pedal was depressed and failed to respond without warning. As a result, the contact crashed into a building. The air bags failed to deploy. A police report was filed. The driver sustained neck and leg injuries however, it was unknown if medical attention was required. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
Van was parked on a city street. I was trying to pull out of a parking space.i had my foot on the brake when the engine revved up and lunged forward. I had my foot on the brake, the mat was secured down. I took my van in to have the toyota dealer check. They couldn't find anything wrong. This happened 3 different times.
I bought a 2011 toyota sienna le in march 2010 and have 1200 miles on it. I believe the sienna as acceleration issues when in cruise control. I turned on the cruise control to keep the speed at 60 mph on the bridge. While going uphill, the sienna was accelerating to maintain speed which was ok but when going downhill it just won't stop accelerating and the speed went upto 75-80 mph when i hit the breaks and turned off the cruise control. I tried the same in another uphill/downhill location on route 1 and the same thing happened. Please look into the issue and have toyota take remedial action.the other issue i found was the untimely change in gear. This happened when i hit the brakes to go over a speed-reducer and then hit the acceleration pedal. Usually there is a gear shift around 20-40 mph, but in this case the gear just wasn't shifting and the rpm went on rising. I stopped the vehicle and started again and things seemed to be alright. This has happened to me with the sienna a number of times.the third issue is that when i turn quickly the steering seems to become non-responsive for a few seconds and seems to get stuck. This doesn't happen when i an slowly turning though.
On a snowy saturday morning, my husband was slowly (driving less than 5 mph) pulling into a parking spot while braking. As he shifted into park, the vehicle suddenly revved and accelerated over the five inch curb and hit a building a few feet in front of the car. His foot remained firmly on the brake during the incident. Although the vehicle had come to a complete stop once it hit the building and was put into park, the engine continued to make a loud revving sound. The revving did not stop until the vehicle was turned off.
The contact owned a 2011 toyota sienna. While driving 10 mph approaching the driveway, the vehicle accelerated without warning when the brake pedal was depressed. The vehicle crashed into a tree at 15 mph. The driver sustained fractures to the right ribs, foot, ankle, and leg that required medical attention. The passenger sustained fractures to the right hand, left hip, neck, hand, and back. Medical attention was required. A police report was not filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2011 toyota sienna. The contact was driving 10 mph into the residents driveway when pressure was applied to the brake pedal and the vehicle unexpectedly accelerated with the rpms rapidly increasing. The vehicle failed to slow down and crashed into the stone structure of the garage. The front seat passenger suffered a minor injury to the shoulder. The front passenger side fender was damaged. The vehicle was towed to an authorized dealer. A police report was filed. The cause of failure was not determined. The manufacturer was notified of the unintended acceleration. The approximate failure mileage was 20,400.
Problems : lost accelerationwhen the car was free running (no gas pedal applied) down hill or declined roads at about 8-10 mph, while the engine speed was 1100rpm or above ( this mostly happened in winter while the engine was cold or not warm up, but it happened in hot engine too), if i stepped on the gas pedal to accelerate the car at this time, the car would not pick-up speed and accelerate; it acted like the car was being driven in neutral; the gas pedal felt lighter than normal; even if the engine was running up from 1000rpm to 1800rpm, i still couldn't feel the accelerating; it acted like continuing its free running. Only when the engine ran up to1800-2000rpm then the car started pick-up some acceleration.in other words, three conditions must happen at the same time to see this problem:1)free running (no gas pedal applied) down hill or declined roads,2)free running at about 8-10 mph,3)engine speed is at 1100rpm or abovethen step on gas pedal to accelerate.this problem would not happen on up-hill road, or accelerate slowly from speed below 10 mph.i took it to the toyota dealer for inspection today. The mechanic was able to reproduce this problem on a road test with me on the car. He tested other sienna later, while i was waiting. He said all the sienna acted like this way. He reset the computer for transmission to learn my driving habit, hoping it will fix the problem.i believe this is a design in computer programming problem. Resetting computer would not fix the problem.that unable to accelerate my car when i need to is a dangerous, for i might not be able to avoid some dangerous situations on the road.
The contact owns 2011 toyota sienna. The contact stated that while driving a significant distance with his legs pressing on the floor board, the cruise control disengaged the brakes engaged slightly. The contact stated that it may have been caused by the wiring underneath the floor board. The vehicle had not been inspected at the time of the complaint. The failure mileage was 900 and the current mileage was 1184.
2011 toyota sienna. While driving about 40 mph, the power steering failed as the steering traction control and the vsc warning lights illuminated. Steering wheel is very heavy and hard to turn. When parking or turning at a road cross the steering wheel seized.
The contact owns a 2011 toyota sienna.the contact stated that the rear view mirror was vibrating while driving at low speeds and it was obstructing his view.the dealer advised the contact that the vehicle was operating as designed.the manufacturer was aware of the failure.none of the repairs were performed. The current mileage was 16,000. The approximate failure mileage was unknown.
The wheels on the driver side sliding door broke causing it to stop working and shattering the back window of my van. My child was sitting by the window that shattered. We were very lucky she was not injured by the glass.
I heard an extremely loud explosion sound coming from the roof of my 2011 sienna just right after i got onto a highway and was traveling about 40mph.the surrounding was clear when it happened.i called the police who found out that the sunroof glass bulged up and shattered.the police couldn't find any signs of rocks hitting the sunroof and based on the glass breakage pattern suspected that the car's interior cabin pressure might have caused the sunroof glass to explode and break.however, the temperature at the time was only around 65'f, so it couldn't be due to heat.the police suspected the sunroof glass could be a defective part and asked me to follow up with a toyota dealer.
I was out in the front porch near my garage around 7:30pm and my sienna was parked inside the garage. Suddenly a loud noise like an explosion of sort occurred that scared me pretty bad that prompted me to look inside the garage and i was shocked to see two large holes simultaneously on either side (left and right) of the rear windshield and the glass was slowly caving out and then shattered completely in (not spider-web like) slowly falling away into the trunk.after coming back to my senses from the initial shock, i called my insurance company to see if they had heard of such freak incidents to which they said 'yes'. They did mention to go to the dealer and since it is still brand new (less than 9 months old), the glass will be replaced under manufacturer warranty.i went to[xxx] in arlington, tx from whom i had purchased the van along with their dealer warranty on top of the manufacturer warranty and after their service manager looked at the non-existent windshield with some of the glass still hanging on to the edges, he said he cannot make a judgment as to whether it was a manufacturer's defect or vandalism since there is no way to know as the glass is not in the windshield anymore (??!!!). I told them that if the glass shatters, it will not be intact and yet they would not buy my argument.i called toyota corporate and they said unless the dealer makes the judgment, they cannot proceed with replacement of the windshield.i sincerely urge the nhtsa to inquire this incident since if it had occurred while driving, there would have been a serious risk of death or injury caused due to the sudden shock.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 toyota sienna. The contact stated that while driving 50 mph, the factory installed television screen was obstructing the field of vision through the rear view mirror. The manufacturer was made aware of the failure and a complaint was filed. The vehicle was not repaired. The approximate failure mileage was 1,200.
The contact owns a 2011 toyota sienna. The contact stated while driving approximately 60 mph the glass in the sunroofexploded with a loud bang. In addition, glass fragments fell into the sunroof area but did not enter the interior of the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The vin was not available. The approximate failure mileage was 47,000.
The contact owns a 2011 toyota sienna. The contact stated that while driving approximately 60 mph, the sunroof shattered without warning. The vehicle was taken to the dealer where they advised that an object may have struck the glass. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 25,000. The vin was unavailable.
The contact owns a 2011 toyota sienna. The contact stated that the vehicle's windshield had a crack approximately six inches long. The vehicle was taken to riverside toyota (131 hwy 411 e, rome, ga 30161, (706) 291-2886), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in a recall and did not offer any further assistance. The approximate failure mileage was 61,000.
3 times the windshield has cracked, twice in the past 3 months.the crack starts down low near the edge and quickly spreads.there is a large body of evidence on the internet suggesting this malfunction is very common on this make and model and there has been no official recall from toyota.
Driving approx. 45 miles per hour in the city and suddenly the passenger side rear back window (vent widow) shattered.first a very loud noise and then the glass shattered and went everywhere.there was no visible damage nor did there seem to be any external debris that could have hit the window.the road was rather smooth.not sure if this is a common problem for windows or the 2011 toyota sienna.
Driving up driveway and closing rear window when the window exploded into thousands of pieces sending glass in every direction.had a passenger been in the rear seat injuries would have been likely in my opinion.my concern is if this happens when someone has a child in the rear sear.the end result was small fragments of glass over the entire third row seating area.
At 2400 miles. My toyota sienna start having windows problem. It is very new car.after numbers ofrepair.this sienna-still both passengerfront and rear windows will automatically roll back down when getting to the top. And back door can not be closed completely. Especial recently. I feel this is very dangers. Because this van windows up and down it is very danger for my 2 years old baby. It may cut his hand.i do not want this terrible van anymore.this van really make me headache and worry. If this van has no problem. I will definitely not bother anybody. But in fact. This van really cause problem. And bad thing is after visited several different dealership. Problem is still happening.iftoyota can fix problem. Customer has nothing to complaint. What can we do about this. I am very very disappointed with toyotaquality control system.i am a very disappointed with 2 toyota dealership(clarement dealership and john elway's crown dealership)because i went to these dealership many times, what they have done is problem still existed. I am planning to try 3rd toyota dealership.this is my first toyota. And experience let my wife and i feel very bad and very headache about this kind of quality.
The contact owns a 2011 toyota sienna. While driving approximately 10 mph, the driver side sliding door opened. The vehicle was taken to the dealer where the overhead switch was replaced. In addition, the sun roof gasket detached. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 16v858000 (structure). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 106,000. Vin tool confirms parts not available.
The contact owns a 2011 toyota sienna. The contact stated that while driving approximately 60 mph, the sunroof shattered without warning. The vehicle was taken to the dealer where they advised that an object may have struck the glass. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages was approximately 25,000. The vin was unavailable.
The contact owns a 2011 toyota sienna. The contact stated that the vehicle's windshield had a crack approximately six inches long. The vehicle was taken to riverside toyota (131 hwy 411 e, rome, ga 30161, (706) 291-2886), but was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in a recall and did not offer any further assistance. The approximate failure mileage was 61,000.
The day after picking up my new 2011 toyota sienna minivan, i noticed a distortion across the lower 3" of the windshield. It is very distracting, as the paint stripes on the road "bend" towards the driver. It's worse at night.
The contact owns a 2011 toyota sienna. The contact stated that after driving in rainy weather conditions there were spots on the windshield that affected his vision. After attempting to clean the spots off of the windshield, he was unable to remove them. The vehicle was taken to an authorized dealer who stated that the spots are embedded within the windshield. The windshield was replaced.approximately a week and a half later the failure recurred after driving in rainy weather conditions. The contact stated that the spots were only visible at night. The vehicle was not repaired after the windshield was replaced. The failure mileage was 46 and the current mileage was 2,950.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags), 11v56000 (wheels), and 16v858000 (structure). The parts for the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Tires on this vehicle are experiencing excessive tire wear.i bought the vehicle used, but it had a new set of tires on it.the tires had to be replaced at about 18,000 miles due to excessive wear on the outside tread of the tires.the following is a video i posted on youtube describing the problem:https://youtu.be/2eok7u3raym
Coming around a turn at 10 mph, the passenger rear tire blew out, with a total loss of pressure and a whoosh of air.the tires were properly inflated at the time.the tire pressure warning light was not lit.the tires have only 23,547 miles on them.i do not feel a tire that is 2 years old with this number of miles should suffer a complete failure.i am very concerned for my safety and that of my family.luckily no one was hurt, this time.
Wheel bolts breaking when tightening by hand.minivan has only about 30,000 miles, driven mostly in the city in california.wheel bolt broke when putting wheel back after cleaning brakes.tightening was done by hand using standard wheel wrench.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 14v273000 (tires); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
We purchased this vehicle in february 2011.it came with free toyota maintenance for the first 2 years and has been brought in for every scheduled maintenance, most recently the 25,000 mile service at 26,000, so the tires have regularly been rotated and inspected by the dealership.two years and less than 27,000 miles after purchasing the vehicle, i noticed that it was not handling well in snow despite being an awd.to our surprise, the tires were worn.i brought it to a tire shop hoping for just an alignment and were told the tires were not safe to drive on.therefore, i just had to replace all 4 tires ahead of schedule.very dangerous as most people don't even consider the need for new tires at this point in their vehicle ownership.and even more dangerous as coming up with the $1,000 every two years is/will be difficult if not impossible. The replacement tires are the same as due to the unique tire size, there are no other run flat options on the market, bridgestone turanza el400-02 rft .
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 14v273000 (tires); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin was not available. Ma 10/19/2015
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 14v273000 (wheels). However, the part needed to do the repair was unavailable. The vehicle was taken to a dealer. The technician strapped the spare tire to the trunk as a temporary remedy. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
Tires worn out so quickly, i have 94,500 miles & this is my third set. Tires stay good for only 20,000/25,000 miles. I do regularly tier rotate, balancing & alignment but still worn out. I am using michelin primacy mxv4(same kind of tiers) when i bought car, all time. It's seems toyota had bad design so tires worn out so frequently. I went on cargurus.com & saw lots of similar kind of complains.
Tires wear out very quickly. I'm on my 3rd set of tires and only have 75706 miles.
The contact owns a 2011 toyota sienna. The contact received a notification of nhtsa campaign number: 11v560000 (wheels) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.updated 3/13/15 updated 6/18/2015
Takata recall - it's been almost a year and no remedy in place. 2 new recalls have been added since, also with no remedies available. The power doors are not safe to use and there is an issue with the rims and wheels.
This follow up for safety recall notice e0s (e1s)[excessive corrosion of the spare tire carrier cable]when will toyota fix this?we have been carrying our spare tire in the back of the van for 3 months now and this was announced 22 may 14. I contacted toyota asking for a timeline of when this issue will be fixed and their reply was "we are sorry, however we do not have an estimated timeframe for when this safety recall's remedy will be released. "it has been a year and 4 months since this recall was announced and they still do not know when this will be fixed. Do these recalls have an indefinite time frame to get fixed.the nhtsa needs to follow up on these open recalls so manufacturers can close them in a timely manner.regards,
This is the third time that the there is an excessive wear on the inner side of the rear driver sideof the wheel..i regularly have tire balance and wheel alignment but the problem has been going onfor many thousand miles on my car..
We purchased our sienna feb 2015 from a dealer. In may 2016 we were informed our tires had worn on the inside and they needed to be replaced and an alignment needed to be done. We did both as recommended. In september 2016 we were told that our tires were feathering due to an alignment issue, so again the van as aligned. The tires are balanced and rotated per the recommended time frame. I took my van in june 2017 to the dealer to have an oil change done and was informed that i will need new tires soon. These are michelin tires which are 60,000 tires. They currently have 25,859 miles on them. The tires measured 4/32, 5/32, 5/32, and 5/32. I have had another alignment done in june. We are now looking into another set of tires since we will be moving next year and have little ones in the car to keep safe. I have read so many forums that state the exact same issue we are having. That the toyota sienna eats through tires. I was very unhappy with the dealer ship when i questioned them why this is happening. I was basically told i hit pot holes and have thrown the alignment out of whack and is causing the issues. Something needs to be done to fix this! having to purchase new tires when they haven't even gone through half the miles they are supposed to is absolutely ridiculous.
The van has extreme outer tire wear on the front of the vehicle.driver's side front seems to be to worst.tires are being rotated at recommended intervals (5000-6000mi) and an alignment check and adjustment is done at the same time.60,000mi rated tires are lasting 10,000-15,000mi before requiring replacement and causing very poor turning/steering, excessive steering wheel vibration and pull, and dramatically increased hydroplaning in mild rain conditions.
This is for a sienna 2011 with awd that i purchased new in oct 2010.at approximately 27,000 miles, toyota dealer recommends replacement of run flat tires with bridgestone turanza run flats. At 45,000 miles, same dealer recommends replacement of tires again. They now recommend a non run flat tire.this will be third set of tires for this vehicle that is 3 yrs old and has been serviced by toyota every 5,000 miles. There appears to be a problem with excessive wear of run flat tires on this vehicle.toyota should be held accountable for this issue and replace these tires.
The contact owns a 2011 toyota sienna. The contact received a notification of nhtsa campaign number: 14v273000 (tires) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Less than a year pirelli scorpion verde all season plus235/50/r19 tires front tires suddenly loses air in the freeway. It happen in two occasions, first on the left and then right side after one week of driving. The first incident happen july 15, 2017 causing a replacement of the tire. The second july 30,2017 still waiting from pirelli if that batch of tire was defective.
My van is only four years old and on its 3rd set of tires!serviced regularly and rotated every 5000 miles.van only has 59,000 miles on it.seems to me it is a toyota issue, as i have read numerous complaints on the same issue.
Bought our 2011 sienna new off the lot back in 2011 and we are now on our 2nd set of new tires (3rd in some cases that 2 needed replacing).a total of 6 new tires with a vehicle that has only 30,000 miles on it is ridiculous.i have called toyota about this issue and now our van sits in our driveway like a dead weight.we had a tire blow out on us already a few months ago in which we had to replace it.they go bald very fast and are no good in bad weather.i have never owned a vehicle in which i had to replace tires this often.it almost caused us a wreck when the tire blew out and we cant keep up with the costs of replacing them since they are so expensive.
I received two letters in the mail for safety recalls on my takata front passenger airbag inflator (zone a) as well as excessive corrosion of the spare tire carrier cable. I tried contacting two dealerships near me, and they did not try to meet basic safety standards. The dealerships told me that i must wait several months to solve my issues or that they would call me back soon (and of course, they didn't). The nearest one to me, bredemann dealership @ (847) 655-1435, told me that i must wait three months for supplies to come in. My life and safety are on the line, and i do not want to put myself in danger because of a dealership's lack of customer service and meeting basic safety standards.
Apparently, there has been two recalls involving the toyota sienna 2011. However, the system show that the recall is still incomplete, or, otherwise, not available to offer a remedy or repairs. What are my next steps? should i take my car to the dealer for inspection and repairs? should i sell my vehicle? can i be reimbursed by toyota for having my car repaired elsewhere?
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number:11v560000 (wheels). The vehicle was taken to a dealer. The technician strapped the spare tire to the luggage compartment as a temporary remedy due to the parts not being available for repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The contact had not experienced a failure.
My sienna falls under the current recall for unsafe tires for siennas used for towing, but the dealer refuses to provide the extra load tires because my hitch was installed aftermarket.i purchased the vehicle with the towing package, however i was advised by the dealer to get the hitch installed elsewhere to save time and money. Regardless of that fact, i fail to see how where the hitch was installed makes the tires safe vs. Unsafe.toyota is clearly hiding behind an arbitrary policy.i use the vehicle for towing. One tire is beginning to show signs of early failure.toyota needs to provide the extra load tires asap.this is a serious safety concern.toyota needs to comply with the recall.
Summary:toyota is recalling certain model year 2011 through 2012 sienna vehicles for failing to comply with the requirements of federal motor vehicle safety standard number 110, tire selections and rims. These vehicles do not meet the requirement for displaying the correct vehicle capacity weight as the rated load for the combination of cargo and occupants.safety risk:incorrect information on the vehicle placard may lead to tire overloading and possibly cause tire failure increasing the risk of a crash.remedy:toyota will notify owners, and will provide a remedy when it is available. Toyota will mail out a corrected placard to customers along with revised owner manual information. This service will be performed free of charge. The safety recall began on june 27, 2013. Owners may contact toyota at 1-800-331-4331.recall status: recall incomplete
Tms-ntc-13142 i have a 2011 toyota sienna se with 19" rims and tires which failed to meet the nhtsa test for tire loading and as a result toyota sent out a recall notice to replace the tires with extra load tires.however, they are not honoring their requirement because they are requiring the tow hitch be a oem product which does not exist.they sold these vans with a tow package but not with a tow hitch.toyota does not sell oem tow hitches interestingly enough.as a result, customers have had to purchase a after market tow hitch.now that the weight of the vehicle exceeds the tire ratings and they are required to replace the wheels, toyota is requiring their dealerships to only replace wheels if the van is equipped with an oem tow hitch which again does not exist.in other words, toyota is not honoring their commitment to safety.i have contacted toyota 4 times and their dealerships 4 times with no avail.i am concerned about my family's safety when we pull our trailers.please help.
I have purchased a us toyota sienna 2011 from ny while being canadian living in canada. Since may 2014 i have received a notice on recall about my sienna 2011 vin 5tdkk3dc5bs[xxx] for the spare wheel e1s, nhtsa ref id 14v273 and since that time we have heard nothing from toyota as owners for the remediation of this safety recall ( this applies to canadian vehicles as well). All what they say is to put the spare wheel in the trunk as a temporary solution for now, and this also is not a safe solution considering this wheel among passengers and what it could do in case of impact. We have been more than patient about this issue but not sure what we should expect from a manufacturer in this case and what kind of role the nhtsa could play, how long is acceptable for the nhtsa for a manufacturer to provide a solution to a recall, does it take few fatal accidents or not sure what regulates those industries and how recalls are controlled.....updated 09/11/15 .information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
Nhtsa campaign 11v560000.............my vehicle has a tow hitch and so the safety recall information provided by says to not place the new tire and loading information placard on the vehicle.the instructions provided by toyota further state that:"the remedy for your vehicle will be available after may 2012. We will send you another notice when it is ready."i called toyota in june of 2012 and was told that the remedy was not yet ready and i would be notified when it was.i was provided this information by an individual named [xxx] at 800-331-4331 ext [xxx] and was given a case number [xxx].this was over a year ago and still not response or action by toyota.it feesl like they have no intention of resolving this issue for me.how long is reasonable to wait for a fix with a recall associated with potential overloading of the tire/wheel?thank youinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Excessive tire wear to vehicle front tires detected after 5,846 miles.alignment checked by dealer.new front tires were installed using a 65,000 mile rated tire.at 22,000 (16,000 miles from time of replacement) excessive wear (to steel cords) noted to new front tires.manufacturer claims there is no mechanical/design defect in vehicle.excessive and premature tire wear is creating potentially unsafe driving/operating conditions.
Told during my service at 15000k by toyota technician that i would need to replace all 4 tires on my 2011 toyota sienna. I asked how was it possible a brand new leased vehicle with 15000k miles would need new tires and i was told that i could make it to 20000k but need new ones. The technician could not tell me why the tires were failing. After researching this issue and speaking with other toyota sienna owners it appears to be a big problem with the tires placed on sienna minivans. It also appears that toyota is blaming the tire company and the tire company is blaming toyota. Of course the poor consumer gets stuck in the middle. A recall should be done as soon as possible as tire safety is very important.
Toyota has had my minivan on their lot since october of 2016.they are unable to provide a fix for these recalls.they put me in a rental van, but it is not comparable to my van and they have forced me to change my rental car 4 times.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 11v560000 (wheels). The vehicle was taken to a dealer. The technician strapped the spare tire to the trunk of the vehicle as a temporary remedy. The part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign number: 14v273000 (wheels) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I took my 2011 toyota sienna to the dealership to be serviced.i was told the spare tire cable is defective (nhtsa #14v273000) and the spare tire was placed in my trunk.i was told there is no fix to this situation.this recall was issued in may of 2014 and i feel 10 months is more than enough time to have developed a fix for this problem.it is unacceptable to take this long to develop a fix, and to inconvenience the owner by taking up half the trunk with the spare tire.
Takata recall. The contact owns a 2011 toyota sienna. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 11v560000 (wheels). A notification was also received for the sliding door. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The nhtsa campaign number for the sliding doors was not provided. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
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