We found the following complaints for TOYOTA PRIUS (2014)
Read complaints for TOYOTA PRIUS (2014)
My wife was driving our 2014 toyota prius eastbound on broadway rd., approaching sossaman rd., in mesa, az, on friday december 13, 2019 at about 10:00 am.weather conditions were clear and dry.she was alone in the vehicle, wearing her seat belt, traveling at 20 mph in a construction zone, wanting to turn southbound on sossaman rd., some 200 yards further east.construction crews had removed a portion of the roadway, creating a ditch, about 8 feet long in the direction of travel, about 10 to 12 inches deep and about two lanes wide.after passing a construction vehicle, she began her turn to the right and ran into the ditch.the front wheels of the prius dropped into the ditch and proceeded across the opening some 8 feet, at a slight angle, and impacted the concrete roadway on the other side, causing a sudden and violent deceleration.due to the relatively shallow ditch, and the low ground clearance of the prius, the car rode up on the concrete and the brunt of the impact was absorbed by the undercarriage.there was some fascia and bumper damage.the wheels did not impact the concrete barrier.the driver's side airbag did not deploy.i filed a claim with toyota, and they agreed to have the vehicle's event data recorder downloaded.analysis of the event data recorder information, provided by toyota, shows a total time of 123 milliseconds for the vehicle to reach a complete stop from the point of initial impact, with a maximum longitudinal deceleration of -14g's (my calculation.)my wife suffered severe neck injuries.toyota sent me a letter saying the airbag system operated as designed and was not at fault (my summary.)i don't see how that can be, due to the extent and nature of my wife's injuries.or, toyota's design criteria are at fault and did not anticipate this type of collision.
I purchased the vehicle brand new from a dealership.within a few weeks, i noticed that when my husband sat in the front passenger seat (300lbs) the notification light said "passenger air bag on".when my stepson sat in the front passenger seat the light said "passenger air bag off".i took a picture to show the notification light and the size of my 15 yr old stepson 5' 10" & 175lb-fully adult size. I called the dealership and they told me they had "never heard of the problem" and said it was just that the passenger airbag needed to be recalibrated.after doing some searching, i realized that the 2012-2013 models have already been recalled for that exact same reason. I am very concerned that the problem has not been fixed with toyota, and that new cars are being sold with the same problem.needless to say, i am not happy with toyota right now and this is a huge safety problem.i also have concerns about the back seat belts not latching properly when a car seat is being used, but that's another story....
The contact owns a 2014 toyota prius. While in the process of parking the vehicle, the brakes disengaged and the vehicle accelerated forward unexpectedly. The contact crashed the vehicle into the preceding vehicle. While attempting to reverse the vehicle, the brakes disengaged and the vehicle accelerated backwards. The contact crashed the vehicle into the vehicle behind it and the air bags failed to deploy. A police report was not filed and there were no injuries.the vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50.
While driving on street i noticed in the middle of my steering wheel (where you press the horn) there were raised marks.very prominent center of steering wheel left side.slightly raised on the right.i could see the raised shape as a quarter of a bundt cake.i got really scared and drove to tustin toyota. I ask the service adviser where my steering wheel air bag was, he pointed to the raised section on my steering wheel.i showed him the raised marks and that it appears that something perhaps the air bag was pushing outward.i told him that not only can you see the raised marks you can see them.he went and checked another prius v on the showroom floor, that steering wheel was completely flat.went on to say "good call" this is a safety issue with the airbag.the r/o reads:ck steering wheel left side air bag is raised.replaced the pad assy.i am concerned that there may be a problem with the airbag itself because it was starting to push outward.how safe is it to drive my prius v.should i be concerned with the airbagwhat if the airbag decides to inflate while i am drivingwhat if the airbag does not inflate if i have an accidentplease feel free to contact me .
The contact owns a 2014 toyota prius. While driving 5 mph, the vehicle accelerated when the brake pedal was depressed. As a result, the contact crashed the vehicle into a building and the air bags failed to deploy. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The contact sustained chest injuries that required medical attention. A police report was filed. The manufacturer was notified of the failure. The failure mileage was 2,700. Updated 01/20/16*lj
Head on collision hitting a tree, airbags did not deploy, vehicle totaled driver in the hospital. Accidenton september 1, 2020 in tallahassee, fl
The contact owns a 2014 toyota prius. The contact stated that the air bag warning indicator was illuminated. The vehicle was taken to crown toyota (located at 255 w pershing rd, decatur, il 62526, (217) 615-1049) and the contact was informed to have it diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 113,127.
My airbags deployed prior to impact at a speed of less than 25 mph. I applied the brakes very forcefully and the airbags deployed prior to impact.i had little front end damage and every single airbag deployed.
The contact owns a 2014 toyota prius. While driving approximately 25 mph, the contact attempted to depress the brake pedal, but the vehicle did not stop. As a result, a crash occurred and the air bags did not deploy. There were no warning indicators illuminated. The contact was not injured and a police report was filed. The manufacturer was made aware of the issue. The approximate failure mileage was 3,200.
Seat belt light stayed on, swerve light occasionally. Proved to be rodent damage on wire instruments and blower, panel instrument, antenna assemblies reaching $3,900. Vehicle parked outside residential building on public street in cold rainy weather. Vehicle in excellent condition. Never had such a problem with any other vehicles while living here over 20 years. Could soy based encasing around wiring contribute to this?
Traveling on a highway, changed lanes to avoid in accident, car behind me changed lanes too.car behind failed to slow down and smashed trunk and pushed me into a steel guard rail.side, front, and knee air bags did not deploy.seat belt pretensioners did not engage.nor did head restraints.
Rodents chewed electrical wiring making the vehicle unsafe to drive. The electronic sensors were rendered inoperable. The vehicle was parked in my garage for the week end. Never had this problem with my other vehicles parked in same garage! repair cost,not covered under warranty was $ 1100.00.
Point sources of light (i.e. Brake lights, headlights, traffic lights, etc.) at night time and to a less visible extent in the day time are duplicated or triplicated at distances through the front windshield.as the light source is closer to the car, the ghosting effect diminishes.this problem does not occur when looking out the side windows or rear windshield, but only occurs through the front windshield.this prism effect induces nausea and is incredibly distracting while driving.
Sometimes the car nothing in the car will light up nor will it start.we replaced the battery in the rear.we replaced the fob battery.sometimes we open the driver's door and shut it and it will make the dash lights go on and the car will then stat when the start button is pushed.the car remains dead sometimes no matter how many times you open and close the drivers door.come back 15 minutes later and the little red car light on the dash is blinking and the car then will start when start button is pushed.other times the litle red car light on the rightside bottom of the dash lights remains off and car remains dead.
Shortly after purchasing my 2014 toyota prius in june 2014, i started noticing a moldy smell coming from the air conditioner.the hotter outside it got, the worse the smell inside got.i took the car to the dealer to discuss the problem with them.they informed me that toyota says this is an "environmental issue" and can happen in new cars and is therefore not warrantied.the service manager installed a charcoal air filter in the cabin air filter and said that it would help eliminate the odor.it did not. In fact, the charcoal air filter reduced the air flow into the cabin which caused the ac to not cool.i had the service department replace the charcoal with an original air filter in september after complaining that the ac wasn't cool.the smell in the ac persists.it's not just a bit when the car is turned on.no matter what setting i put the ac on, it does not help (fresh air or recirc). When it rains or when it is really humid outside, the car smells like a swamp (even before it is turned on).there is also humidity inside the car when opening the door.i've asked multiple times to have the evaporator replaced because i fear that it is not draining and causing mold and mildew to form.breathing in the mold is a serious health concern and toyota will not agree to any kind of fix. I'm also having other various hvac problems such as continuously fogging windows and a draft from the drivers side door.the car does not hold heat and is very cold during the winter months.
I was in a parking lot and put the car in reverse.then i heard a "boom" and i thought that i backed into something, so i quickly put the car into drive.i then felt the car excelerating fast and i was pushing the brake as hard as i could and could not stop the car from moving forward.the car proceeded to excellerate and when over a curb up onto pavement and through a metal fence and bent a 5 inch round metal fencing down to the ground and the car kept going another 30 feet till it finally stopped.you can see the skid marks in the the parking lot.
We flew to sea tac (seattle wa ) airport from slc ut. We planned on attending a family gathering and rented a car from hertz.we have owned a 2006 prius and asked if they might have a new model to rent for comparison on our part, which they did, however it turned out to be a prius c, which was not at all like our prius. The traffic on the freeway was stop and go slow on a multi lane freeway and were on an inner lane. (i - 405 north bound ) as i rolled up to what might have been a stopping situation the traffic started to move forward, and as i stepped on the pedal to move forward, i noticed that nothing was happening and the car soon came to a complete stop. The car was absent and visible power, no visual information on the mph screen, the emergency light would not work, i was nervous and scared and everything had gone dark, i did not what to do, i tried to move the key positionthe cars behind me started to honk, and they were also trying to get around me, just as i was starting to call 911 for some help the car powered back up with a message to put the car in park and start the motor i moved out of the situation and got off the freeway and took backroads to reach the motel, with the intent to never drive this car again, the next am i called hertz and they made arrangements to trade the car out at our motel, which they did.the tow truck driver indicated that the problem on this specific car was caused by its software and he was aware of other drivers facing the same situation, but i should count my blessing that i was not involved in a major accidenti do not think this car should ever be allowed on our roads just based on this experience.for your review and validation - hertz rental record [xxx] lic [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Headlights and cabin lights failed to turn off when remote lock was activated.lights were then turned off manually.five hours later, in the parking lot, the car was nearly completely dead.last time it happened, we left it and it recharged itself.this time, it did not recharge itself; it was completely dead the next day.we had to have it towed to the dealership, who "jumped" it and let it sit overnight.they say it now has no problem.
Rodents chewed through majority of the wiring under the hood and build nests in the engine. This has happened twice and i have only owned the car for 5 months and cost me a lot of money for repairs which toyota will not cover and said it is not their responsibility for using these soy based wires that attracts rodents.
The driver door and passenger door locks only work sometimes and it seems to be a electrical issue because i have noticed other odd things with the electrical in the car
Driving home (approximately 100 mile journey) - the "check hybrid system" light came on and car warnings indicated needed to stop driving and have car taken to service immediately.had car taken to dealer for "warranty" service - was told a rodent had eaten the high voltage wiring insulation - not covered by warranty.have had no evidence of rodent activity at our location, and other vehicles parked here have not had any problems.being told $2700 repair not covered by warranty that i need to claim on my car comprehensive coverage.concerned that if it is rodent damage, is it due to materials used that are attractive to rodents (wouldn't this be a problem for all prius owners), especially in areas that have more of a visible small rodent population?also, don't know how to prove it was manufacturer or design defect - asking dealer to document how they came to believe it is a rodent problem.
The car brakes failed at low speeds (10-15 mph) and bumped into the car in front in a stop-and-go traffic on the wet freeway after a recent rain. The brake pedal went all the way down to touch the floor, as if the brake pedal was disengaged from the braking system and the abs light did not turn on at the time of braking. The car was driving in the straight line and immediately before this i was able to successfully brake the car on the very same trip. So the problem is intermittent. This is the second time with this car, as my spouse also experienced the similar brake failure at even lower speeds (<10 mph) resulting in touching the car in front and minor scratch on the bumper. It was a dry day then and almost similar circumstances. Associated geico claim number is 0423477190101054. We opened a case with toyota to check the data recorder. Associated toyota case number is 181112370.
2014 toyota prius.consumer writes in regards to engine failure.the consumer stated a brown colored alarm appeared on the dash, which flashed on then off, as the vehicle started to slow down. If he tried to accelerate, the light would come on, but no response to increase speed. He managed to pull over, and stopped the vehicle. After a few seconds, he tried to re-start the engine and was successful. The dealer was unable to duplicate, the problem the consumer experienced.
On friday, january 12, 2018 i fount the car seat severely smoldering on the passenger side.the care was filled with brown smoke and toxic fumes.the seat was completely burned and melted and toxic residue.fire department put out fire with water.car seat heater apparently did not turn off and smoldered all night.toyota giving me the run around, delaying investigation at least 5 weeks or more. The car was parked in garage, last driven brief distance evening before.garage now with toxic fumes and residue.car likely totaled, and toyota trying to get out of any assistance/responsibility.they are on purpose being very difficult, and forcing me to comply with their agenda, or lose option for their taking some responsibility.
Seat belt light stayed on, swerve light occasionally. Proved to be rodent damage on wire instruments and blower, panel instrument, antenna assemblies reaching $3,900. Vehicle parked outside residential building on public street in cold rainy weather. Vehicle in excellent condition. Never had such a problem with any other vehicles while living here over 20 years. Could soy based encasing around wiring contribute to this?
Originally, toyota issued a safety recall in 2014 to address the inverter defect in model years 2010 to 2014, an attempt to fix the problem on about 800,000 cars in the u.s. By modifying software that controls the hybrid electrical system. It was intended to fix the overheating problems. The inverter controls the power flowing between the battery and electrical motors. The inverter boosts the battery from 200 - 500 volts. They inspected my car saying it was in excellent condition. After, the software upgrade i had major problems. My original prius battery with around 65,000 miles stopped holding a charge. My 12 volt battery also died shortly after. And my power outlets in my got super hot and spiratually worked off and on. And my driver seat gets hot when i turn on car even though seat button is off. I am sweating all the time. Plus, i have skin conditions and asma. I talked to dimitri, and they tried to charge me 1200for unnecessary repair. Also, failed to call nhtsa as promised
2014 toyota prius. Consumer writes in regards to push start ignition system. *tgwthe consumer stated the vehicle belongs to his parents. He noticed the engine turned on by itself. He was able to open the door and noticed the power push button was lit which indicated the engine was on. The screen on the center console stated no key was detected. He pressed the power button to turn the engine off. The dealer informed the consumer, if he walked away from the vehicle without turning off the ignition, the vehicle would stay on. The engine turned on because the vehicle was in battery mode to replenish the battery power, when the system detects the battery charge has dropped below a certain level.
On august 28,2020 we were driving in heavy rain for 1 1/2 hrs to fayetteville. Our brake abs and engine light came on. We assumed the lights would go off, when we did not drive it doing the night, but next morning it came back on. We carried to mechanic shop today sept. 1, 2020. They could not read any errors and said need to carry in to a toyota dealer. We have not set up apt. Just left vm. Hopefully they will call us back today
While being detailed, puddle light was seen smoking on drivers side door. It melted the body of door and had to be removed. I also have video of it smoking and melting door.
Electric burning smell emanating from front of car smell coming questionably through air ducts which comes/goes and is noted upon starting car and for five minutes duration after start. Increase incidence of burning smell on days when ambient air temperature is 90 or higher. I wonder if i am inhaling toxic fumes . Will consider report of problem to the epa.checked by pohanka toyota in early summer "could not duplicate smell problem" no follow-up. Report made to toyota motors per email and to representative as wellat toyota. Stated " we will report your issue to the administration; "no recommended follow-up. Internet search indicates there are several models of toyotas with similar complaints. It is about time there would be a recall and something done about thisblock below asking when did this happen is forced choice for date(so not accurate reflection of the problem); this has been happening on/off since may 2017s. I did inform the toyota rep by phone that i would file a complaint with my state attorney general's office and the better business bureau.
Sporatic non start. Now extremely often,
I purchased a 2014 toyota prius on may 31, 2014.today 6/18/14 i found out there was a recall on this model vehicle.i called toyota and i was informed the recall service had not been performed.i called a local dealer (different from the one where i purchased the vehicle) and they informed me that when they pulled the vin, it showed stop sale in effect. I do not blame toyota as obviously if one dealer could see the stop sale so could the other.i think that there should be stricter regulations on dealerships to make sure these recalls are completed before the sale!!just like the gentleman that complained earlier i also purchased a brand new defective vehicle,how can this happen several months after the recall. !!now i have to take the time off to take it in to have the recall fixed.this is a major inconvenience, loss of use of vehicle and loss of time from work.i also want to know how to get compensated for the inconvenience and time, plus the fact they sold and ihave been driving an unsafe vehicle.
The contact owns a 2014 toyota prius. The contact stated while driving 75 mph, the contact released her foot off of the brake pedal and depressed the accelerate pedal however, the vehicle failed to respond. An unknown warning light illuminated and was flashing on the instrument panel. The contact coasted the vehicle to the shoulder of the roadway and stopped the vehicle. The vehicle was not turned off. After waiting for approximately 10 minutes, the vehicle resumed normal functionality. The vehicle was driven to toyota town of stockton (2150 e hammer ln, stockton, ca 95210, (209) 751-4077) to be diagnosed. The mechanic was unable to duplicate the failure. The contact mentioned that while reading the information from the diagnostic test, she noticed that the inverter had not been diagnosed. The vehicle was not repaired. The contact referenced nhtsa campaign number: 14v053000 (hybrid propulsion system, electrical system) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and confirmed that the vin was not under recall. The failure mileage was approximately 44,250.
This vehicle is a little over 3 months old and has had electrical problems through this period.when put in reverse on occasion it freezes and all the lights on the dash go on and stay on (including the yellow triangle) and the car does not move.the prius c needs to be shut down every time this happens and restarted to work.this has happened 5 times in the last 3 months since purchased new.worse yet, the last time when it was put in reverse (yesterday)all the lights froze on the dash however this time the car lurched forward even though the gear shift was in reverse and the dash said 'r' for reverse.the car was purchased new from the dealer.
The contact owns a 2014 toyota prius. The contact stated that it was difficult to view any of the gauges on the instrument panel while operating the vehicle. Adjusting the dimmer switch did not remedy the failure. The vehicle was taken to an authorized dealer several times, but no remedy was provided. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 200.
The contact owns a 2014 toyota prius. The contact stated that the wire harness wiring was being damaged by animals biting the wiring. The vehicle was kept at the dealer for diagnostic testing for over a month, but it was not repaired. The manufacturer was notified of the failure and provided no remedy. The vin was unknown. The approximate failure mileage was 7,000.
Seat belt light stayed on, swerve light occasionally. Proved to be rodent damage on wire instruments and blower, panel instrument, antenna assemblies reaching $3,900. Vehicle parked outside residential building on public street in cold rainy weather. Vehicle in excellent condition. Never had such a problem with any other vehicles while living here over 20 years. Could soy based encasing around wiring contribute to this?
Toyota's entune navigation system randomly freezes and resets. When this happens at high speeds on a highway where a person is depending on the system to get somewhere, it causes a massive distraction and a risk to life and limb. Toyota is offering no resolution to this issue and it's dealerships are refusing to even register user complaints - "unless they can replicate the issue" which is rather difficult since the problem is random and the dealerships will not take user reports of the issue as credible.
The car brakes failed at low speeds (10-15 mph) and bumped into the car in front in a stop-and-go traffic on the wet freeway after a recent rain. The brake pedal went all the way down to touch the floor, as if the brake pedal was disengaged from the braking system and the abs light did not turn on at the time of braking. The car was driving in the straight line and immediately before this i was able to successfully brake the car on the very same trip. So the problem is intermittent. This is the second time with this car, as my spouse also experienced the similar brake failure at even lower speeds (<10 mph) resulting in touching the car in front and minor scratch on the bumper. It was a dry day then and almost similar circumstances. Associated geico claim number is 0423477190101054. We opened a case with toyota to check the data recorder. Associated toyota case number is 181112370.
I am facing many problems with my car lately; it over heats alot and suddenly the speed drops while the car is moving in a very dangerous highway and i can then hardly drive it to park it aside. A message started also to appear frequently "check hybrid system". I was informed by the official toyota agent in jordan (markazia) that this problems is caused by the invertor. However, they are denying that the invertor for this car was recalled, contrary to what the offical toyota website states when i enter the vin. They also calim that they are obligated by the main office to offer a software update only.
The prius vehicles covered only by warranty enhancement zjb are suffering the same dangers from brake booster pump failures as those toyota covered safety recalls d0h and k0l. By excluding prius with defective brakes from d0h and k0l, toyota has left the owners to helplessly experience life-threatening brake failures or malfunctions before toyota will provide the replacement brake components needed to make the car safe. The law requires toyota to prevent the life-threatening dangers of this defect before brake failure occurs. Toyota's cost-cutting strategy is causing crashes. Injuries and crashes caused by the brake defect explained herein have been reported to nhtsa. Toyota's decision to provide post-failure repair reimbursement - instead of a preventative safety recall remedy - explains many of the crashes and injuries reported to nhtsa. Here is a list of relevant complaints from safercar.gov:10794873,10875685,10876015,10927047,11231660,11219354,11014878,11151142,10680404,10627821,11154835,10983408,10704553,10734278,11173353,11064519,10971881,11186947,10923921,10573591,11243249,10819439,10592400,10919990, 10851950,10855586,11240240,11197067,11193820,11173721,11156466,11144698, 11235210,10550179,11253950,11102264,11044156,11253725,10616134,10875625, 11231596,10584723,11207636,10749388,11014797,11203834,11203591,11193354, 11182610,11155778,11130742,11129946,11164336,10498096,11219901,11154783, 10598545,11228248,10547701,11110691,11164990,11222966,11207630,11192342, 11184751,11183661,11183178,11173804,11173173,11173044,11162242,11144888, 11139660,11121916,11088447,11080403,11061959,10984549,11073636, 11034572, 10870866,10929397,11104163when the brake booster pump assembly fails in a prius vehicle excluded from d0h, c1256, c1253, c1252, c1391, u0293, and other dtcs indicating dangers and fmvss noncompliance are being stored.
Car was in motion in a residential area, moving at a low speed, under 25mph. While in an undulating portion of the road, during entry and exit from a dip and slight turn in the road, the engine stalled for a brief moment, for no more than a second or so the accelerator was non-responsive, causing me to force a stop by using the brake, after which time the motor re-engaged as normal. Unknown cause, happened once in my experience with the car and never again. Car has been driven by my daughter for the last 3+ years, she has not reported a recurrence of the problem.
Within the last six months, and about four times, i had experienced rough/high idling during hot days and after driving over 80 miles; using air conditioning.(i work over 70 miles from home.)i decided to take the car to the toyota of redlands dealership on august 4, 2015, because the car was displaying the same conditions. While on the way to the dealership, and on the freeway, the car began to idle heavily. I merged to exit the freeway and while on the off ramp, stopped, the car completely shut off.the display read "check hybrid engine. Stop park the car safely."i was able to restart the vehicle to move from off-ramp traffic and park it. The message on display was still there. I shut off the car and called the dealership. Theyrecommendedi have the car towed tothem. When tow truck arrived, i turned on the car to position it for the towing bed. The message no longer displayed .the car stayed with dealership all day on august 5, 2015. According to the dealership, the display showed no message and there is no code to indicate a malfunction occurred. They were not able to diagnose the problem. I am keeping the vehicle at the dealership on august 6, 2015, for further evaluation. My concern is two-fold: 1. My safety, 2. If the system displayed a message, why does the system not produce a code for the technicians as a non-hybrid car would?this itself presents a serious issue.
The edr report clearly showed that the brake oil pressure changes did not correlate with the progressively increasing vehicle deceleration. The issue is occasional, rare and cannot be reproduced every single time. This leads to disparity in assumed braking distance from routine experience by driving the vehicle and actual braking distance at the time of failed braking which supposedly may be as a result of inverter issues that are responsible for exclusively regenerative braking at low (<50 mph) speeds.
Car is burning oil internally.oil is burning up in 4 week s tume
I actually would like to file a concern regarding the 2010 - 2014 inverter/component failures.this problem was brought to my attention by my dealer indicating that the motor/generator ecu could reset, causing the hybrid system to shut down, resulting in my vehicle stopping while being driven and subjecting me or whom ever is driving at risk of a crash.i called toyota customer service and show little concern for this potential problem but just told me that i should verify with my dealer that the eoe-prius recall to refresh software in the inverter was performed.it was confirmed that it was performed on my car on 2/14/14 at san francisco toyota and that they tended the warranty for 15 years, unlimited mileage.my dealer told me that some vehiclesthat have had the eoe-prius recall have still suffered inverter failure.is toyota going to wait for someone to die, before they will correct this problem.a veryconcerned pirus owner! im just wondering if i should sell my pirus before it (toyota) kills me or someone i love.
Headlights and cabin lights failed to turn off when remote lock was activated.lights were then turned off manually.five hours later, in the parking lot, the car was nearly completely dead.last time it happened, we left it and it recharged itself.this time, it did not recharge itself; it was completely dead the next day.we had to have it towed to the dealership, who "jumped" it and let it sit overnight.they say it now has no problem.
Within the last six months, and about four times, i had experienced rough/high idling during hot days and after driving over 80 miles; using air conditioning.(i work over 70 miles from home.)i decided to take the car to the toyota of redlands dealership on august 4, 2015, because the car was displaying the same conditions. While on the way to the dealership, and on the freeway, the car began to idle heavily. I merged to exit the freeway and while on the off ramp, stopped, the car completely shut off.the display read "check hybrid engine. Stop park the car safely."i was able to restart the vehicle to move from off-ramp traffic and park it. The message on display was still there. I shut off the car and called the dealership. Theyrecommendedi have the car towed tothem. When tow truck arrived, i turned on the car to position it for the towing bed. The message no longer displayed .the car stayed with dealership all day on august 5, 2015. According to the dealership, the display showed no message and there is no code to indicate a malfunction occurred. They were not able to diagnose the problem. I am keeping the vehicle at the dealership on august 6, 2015, for further evaluation. My concern is two-fold: 1. My safety, 2. If the system displayed a message, why does the system not produce a code for the technicians as a non-hybrid car would?this itself presents a serious issue.
Rodents chewed through majority of the wiring under the hood and build nests in the engine. This has happened twice and i have only owned the car for 5 months and cost me a lot of money for repairs which toyota will not cover and said it is not their responsibility for using these soy based wires that attracts rodents.
Dealer mechanics at toyota berkeley, toyota vallejo and city in daly city all have stated that the crack in my oil tank is a 'well known' manufacturer defect. The mechanics state when building that part, a machine clamped the 2 parts together. But the machine doesn'twipe it down beforehand and any oil will keep the 2 pieces separated, which eventually form a crack. When the oil is left unchanged for a period of time the crack gets bigger, the oil leaks and eventually doesn't work. I was told if i keep up with my regular oil changes, it should work. But i get anxiety now every time that maintenance light goes on and i feel like i have to change the oil immediately or else.
While driving on the freeway at highway speeds a series of yellow triangles suddenly flashed on the dashboard along with some beeps. The engine then stalled and the gas pedal no longer responded to any inputs. Due to a combination of sheer luck and driver presence of mind the car was steered to the shoulder of the highway where it came to a halt. The experience of trying to control a car with a stalled engine and safely steer it to the shoulder in heavy traffic was terrifying to say the least.the car was taken straight to the dealer where it was left for service. After diagnosis a couple of days later the dealer called back and said that the engine control module had failed which is why the engine had stalled. The car is still with the dealer since the part is not available and needs to be shipped from toyota. The dealer claimed that this was such a rare occurrence that they did not have the parts available. They also claimed that they did not know anyone else for whom this had happened. Maybe so but this was an incident that could have been fatal. The fact that nobody got killed is just plain luck.
The contact owns a 2014 toyota prius. While driving 40 mph, the vehicle stalled on the road. The contact was able to veer to the shoulder of the road. The vehicle was later towed to white river toyota (303 sykes mountain ave, white river junction, vt 05001, (802) 299-2800) to be diagnosed, but the failure could not be duplicated. The mechanic also stated that if they could not duplicate the failure, then there was no failure. The vehicle was not repaired. The manufacturer was made aware of the failure and provided a case number. The failure mileage was 63,000.
Originally, toyota issued a safety recall in 2014 to address the inverter defect in model years 2010 to 2014, an attempt to fix the problem on about 800,000 cars in the u.s. By modifying software that controls the hybrid electrical system. It was intended to fix the overheating problems. The inverter controls the power flowing between the battery and electrical motors. The inverter boosts the battery from 200 - 500 volts. They inspected my car saying it was in excellent condition. After, the software upgrade i had major problems. My original prius battery with around 65,000 miles stopped holding a charge. My 12 volt battery also died shortly after. And my power outlets in my got super hot and spiratually worked off and on. And my driver seat gets hot when i turn on car even though seat button is off. I am sweating all the time. Plus, i have skin conditions and asma. I talked to dimitri, and they tried to charge me 1200for unnecessary repair. Also, failed to call nhtsa as promised
I was driving suddenly i started to lose power within few second the car stalled and got an hybrid error and the car went in safe mode the car doesn't go in d only n or p, also the dashboard lighting goes on and off and smoking so i towed the car to larry h miller toyota corona ca, the manage dustin said this is recall issue and we need to update the software two days later the service agent mrs lorena said we found coolant in the oil and our service tech thinks i have blown head gasket but talking with toyota manufacturer is covered and i can get rental car too but i need to authorise $2040 year down because toyota wants to know what cause the head gasket to failed but mrs lorena assured me 'i 100% covered and i will not have to pay' so i agreedtwo days later dustin the service manager called and said i need to come to dealer shop he wants to show me something so i had to call the base (air force) and get half day off when i got there my car was disassembled except i could see the pistons and the block toyota tech had rulers and fillers gage and showing me that my block is warped about 0.008 inch and i need a new engine around $11,000 or used about $8,200 or i can take my car as is without paying anything i told i cannot affords it so i towed the car home, prior to becoming an engineer i was machinestso i sent the head to machine shop for examination the cylinder head was flat and has no crack or sign of failure and made of aluminium if the block is warped the head should be warped too and the tech measurements was incorrect because after cleaning the block surface from gasket debris was flat too so i called the dealer about my finding i was told dustin is in vacation and coming back on 2/12/2019 today is 2/14/2019 and he is not returning my call i took the car running but doesn't go to drive for recall now i have disassembled car. This is 2nd time hybrid issues.
I was going down the highway at about 70 mph when all the sudden theprius lost power. The prius dropped down to about 55 mph. After a short period of time the power picked up. I got off the highway and took the back roads. It was a very hot day.
Toyota's entune navigation system randomly freezes and resets. When this happens at high speeds on a highway where a person is depending on the system to get somewhere, it causes a massive distraction and a risk to life and limb. Toyota is offering no resolution to this issue and it's dealerships are refusing to even register user complaints - "unless they can replicate the issue" which is rather difficult since the problem is random and the dealerships will not take user reports of the issue as credible.
The low light beams on the car burnout every few weeks. It makes it very difficult and unsafe to drive at night. I will buy a new bulb and install it and then it burns out in a few days or a week or two later. I have triedvarious brands of bulbs but i just do not think it is a bulb issue. I have also brought the car to a mechanic to replace the bulbs but the same issue continues.
The headlights on prius are not bright enough to see the road ahead of the car. The are on but somewhat dim. Other drivers can see the lights, but the lights are not bright enough to illuminate the road in front of the car.this occurred after i tookthe car in to the dealer to complain about a series of electrical related problems that all started happening at the same time. The dealer replaced the headlights after they determined the headlights had burned out. Immediately, i noticed that during times when i was driving at night, the night visibility was not what it had been prior to problem first occurring. I have taken the car back to the dealer bu they say there is nothing wrong with the headlights.
The driver side headlight, running high beams and low beams, have stopped working despite changing the bulbs. It seems to be an issue with the ballast going out and/or just not working anymore. This seems like a major safety issue.
When the headlights - not drl - are on and the dash lights are on low the instrument panel lights go dark while crossing under shadows (bridges, trees, etc.) in daylight and at night when going from bright lights on highway exchanges back to dark.toyota dealership was able to reproduce the day-to-shadow problem in the shop (shop manager)the service manager was able to reproduce the day-to-shadow problem on a 2065 prius v.i was told that this must normal for newer priuses as no one else has complained about it. It can also appear to happen during daylight hours when wearing polarized sunglasses.the dash lights are on high, the headlights are on: driving under the underpass the panel light lowers so much they appear to go out.the car is a new-used car.the problem did not appear during test-drives, all taken in bright texas sun.the first time this occurred was on a sunny morning while driving through a park.as i went from bright light to shade the dash lights would go dark.it frightened me, but i forgot about it, until i was driving on i-35 in rush hour traffic at 4pm on a sunny day: the interstate in downtown has upper and lower levels; while on the lower-level the instrument panel would go dark, then light as the shadows were exacerbated by those cast by tall buildings near the interstate.it occurred most recently after leaving the dealer yesterday.driving on i-410 in san antonio on an overcast day, everytime i drove under an overpass, the dash, radio, climate lights all went out.at night, it occurred when traveling on us-281 near lockhart, tx:once i was under full-light, the dash lights, etc. Went out until i had been driving in the dark for about 10-20 seconds.
While being detailed, puddle light was seen smoking on drivers side door. It melted the body of door and had to be removed. I also have video of it smoking and melting door.
Hybird system malfunction. Car lost power and stalled where we cannot shift. That happened after driving the car home and later tried to start it in our driveway.
Pulling into a parking stall almost stopped.my car suddenly accelerated and jumped the curb.
While i was doing a slow turn in a driveway, my brake failed and the car continued to accelerate in a forward motion.when i shifted into reverse, the car revved and roared accelerating at full tilt.it raced across a road into another driveway only stopping when wedged between a garage door and a tree.toyota took the totaled car and had it inspected by engineering associatesand insurance auto auctions.their response is that "there was no serious defects identified."obviously, the momentary mechanical or electronic failure of my car could never be detected, so according to toyota, there was nothing to cause the failure.i feel totally victimized and believe toyota should take responsibility and compensate me for the loss of my car.
I was in a parking lot and put the car in reverse.then i heard a "boom" and i thought that i backed into something, so i quickly put the car into drive.i then felt the car excelerating fast and i was pushing the brake as hard as i could and could not stop the car from moving forward.the car proceeded to excellerate and when over a curb up onto pavement and through a metal fence and bent a 5 inch round metal fencing down to the ground and the car kept going another 30 feet till it finally stopped.you can see the skid marks in the the parking lot.
The contact owns a 2014 toyota prius. The contact stated while driving 35 mph, the vehicle loss motive power with the check engine and hybrid battery warning lights illuminated. The vehicle was taken to lithia toyota of medford (1420 n riverside ave, medford, or 97501) where it was determined that the hybrid battery intake failed and need to be replaced. The vehicle was repaired. Two weeks later failure an abnormal sound was heard coming from the brakes. The vehicle then was taken back to the same dealer however, a diagnostic test was still pending. The contact referenced nhtsa action number: dp19004 (service brakes, hydraulic) 18v684000 (hybrid propulsion system) as possible solutions to the failures however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,971.
I purchased a 2014 toyota prius on may 31, 2014.today 6/18/14 i found out there was a recall on this model vehicle.i called toyota and i was informed the recall service had not been performed.i called a local dealer (different from the one where i purchased the vehicle) and they informed me that when they pulled the vin, it showed stop sale in effect. I do not blame toyota as obviously if one dealer could see the stop sale so could the other.i think that there should be stricter regulations on dealerships to make sure these recalls are completed before the sale!!just like the gentleman that complained earlier i also purchased a brand new defective vehicle,how can this happen several months after the recall. !!now i have to take the time off to take it in to have the recall fixed.this is a major inconvenience, loss of use of vehicle and loss of time from work.i also want to know how to get compensated for the inconvenience and time, plus the fact they sold and ihave been driving an unsafe vehicle.
The contact owns a 2014 toyota prius. The contact stated while driving 75 mph, the contact released her foot off of the brake pedal and depressed the accelerate pedal however, the vehicle failed to respond. An unknown warning light illuminated and was flashing on the instrument panel. The contact coasted the vehicle to the shoulder of the roadway and stopped the vehicle. The vehicle was not turned off. After waiting for approximately 10 minutes, the vehicle resumed normal functionality. The vehicle was driven to toyota town of stockton (2150 e hammer ln, stockton, ca 95210, (209) 751-4077) to be diagnosed. The mechanic was unable to duplicate the failure. The contact mentioned that while reading the information from the diagnostic test, she noticed that the inverter had not been diagnosed. The vehicle was not repaired. The contact referenced nhtsa campaign number: 14v053000 (hybrid propulsion system, electrical system) as a possible solution to the failure however, the vin was not included. The manufacturer was notified of the failure and confirmed that the vin was not under recall. The failure mileage was approximately 44,250.
2014 toyota prius.consumer writes in regards toelectrical system software recall notice and requests financial compensation. The consumer stated toyota and the dealer knowingly sold him a defective vehicle, in which they were fully aware of recall # 14v053000.
Vehicle stall . Show 'check hybrid system ' stop the vehicle in a safe place'dealer said probably inverter ipm failed.
Accelerationdriving east on us rte. 50 at about 60 mph: vehicle accelerated for no apparent reason. I nearly ran into the car ahead of me. This car is equipped with radar adaptive cruise control, which was engaged at the time. I turned off the cruise control in time to avoid a collision. Unintended acceleration has sporadically occurred, but it is usually fairly mild. This time it was so powerful that it felt like i had stomped onthe accelerator; the engine roared and the car took off at full throttle. Thankfully i was traveling at the max distance of the cruise control. Acceleration was not caused by floor mats. I watched while the dealer service manager checked.decelerationdriving east on i-70: the car ahead of me signaled to exit the interstate and turned smoothly onto the exit ramp. As soon as he was out of my lane my car's cruise control locked on to the that of the exiting car and vigorously applied the brakes. Stepping on the accelerator did no good.
I purchased this car used, in may 2017 with 14,500 miles. I am having an intermittent problem of the car shifting back into reverse when i am trying to shift from reverse to drive. It has happened approximately a dozen times since in 5 weeks. I have brought it to the dealership where i purchased the car 3 times. They are currently keeping the car overnight. They have not been able to duplicate the problem, as it is intermittent, and do not get any codes when they've checked the car. The are suggesting it is a "driver error". It does not seem to make a difference if it is hot or cold, on a slope or flat surface, or if the car has been sitting idle for some time, or having been driven a long distance. It has happened in every such situation.
The contact owns a 2014 prius. The contact stated that vehicle intermittently shifted into neutral. The contact mentioned that the drive and/or reverse gear needed to be held in order for the gear not to shift into neutral. The vehicle was taken to the dealer where the failure was not determined. The vehicle was not repaired. The vin was not available. The failure mileage was 20,000.
The contact owns a 2014 toyota prius. The contact stated that the vehicle would reverse when shifted to drive without warning. The vehicle was not taken to a dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,000 and the current mileage was 3,002.
I pulled out onthe road & the it died. It a little bit it stared up. The same thing happened last summer.
The contact owns a 2014 toyota prius. The contact stated that the vehicle would reverse when shifted to drive without warning. The vehicle was not taken to a dealer or repaired. The manufacturer was not made aware of the failure. The failure mileage was 3,000 and the current mileage was 3,002.
Traveling on a highway, changed lanes to avoid in accident, car behind me changed lanes too.car behind failed to slow down and smashed trunk and pushed me into a steel guard rail.side, front, and knee air bags did not deploy.seat belt pretensioners did not engage.nor did head restraints.
On friday, january 12, 2018 i fount the car seat severely smoldering on the passenger side.the care was filled with brown smoke and toxic fumes.the seat was completely burned and melted and toxic residue.fire department put out fire with water.car seat heater apparently did not turn off and smoldered all night.toyota giving me the run around, delaying investigation at least 5 weeks or more. The car was parked in garage, last driven brief distance evening before.garage now with toxic fumes and residue.car likely totaled, and toyota trying to get out of any assistance/responsibility.they are on purpose being very difficult, and forcing me to comply with their agenda, or lose option for their taking some responsibility.
Purchased 'leather' package upgrade. Seats starting separating a year ago. Got tired of run around with dealer to make repairs. Took it to another dealer to be told seats were simulated vinyl leather. Got seats repaired out of my own pocket. No more toyota's for us!
Originally, toyota issued a safety recall in 2014 to address the inverter defect in model years 2010 to 2014, an attempt to fix the problem on about 800,000 cars in the u.s. By modifying software that controls the hybrid electrical system. It was intended to fix the overheating problems. The inverter controls the power flowing between the battery and electrical motors. The inverter boosts the battery from 200 - 500 volts. They inspected my car saying it was in excellent condition. After, the software upgrade i had major problems. My original prius battery with around 65,000 miles stopped holding a charge. My 12 volt battery also died shortly after. And my power outlets in my got super hot and spiratually worked off and on. And my driver seat gets hot when i turn on car even though seat button is off. I am sweating all the time. Plus, i have skin conditions and asma. I talked to dimitri, and they tried to charge me 1200for unnecessary repair. Also, failed to call nhtsa as promised
I finally realized that the drivers side head restraint on this car is causing me chronic neck and head pain.it pushes my head forward, wrecking my posture.sitting parked, with the headrest removed, the seat is comfortable and all the controls are within reach of my hands and feet.i understand that your new regulations call for a minimum of 2" from the back of the head to the head restraint. I have zero room, and my head is pushed forward. There really needs to be some adjustment to accommodate people with different body types. I'm a male, 5' 9" and about 160 lbs.
I was in a parking lot and put the car in reverse.then i heard a "boom" and i thought that i backed into something, so i quickly put the car into drive.i then felt the car excelerating fast and i was pushing the brake as hard as i could and could not stop the car from moving forward.the car proceeded to excellerate and when over a curb up onto pavement and through a metal fence and bent a 5 inch round metal fencing down to the ground and the car kept going another 30 feet till it finally stopped.you can see the skid marks in the the parking lot.
I pulled my 2014 toyota prius slowly out of a parking slot in a small parking lot turning it the direction i wanted to go on a very slight slant downhill.before i could put it in drive from reverse it started rolling downward on its own.when i went to apply the brakes, they were squishy and did not engage.i tried several times to get them to engage but they never did.i went to put the emergency brake on but it is located so high up it was difficult to get my foot up there quickly.meanwhile there was a truck parked across the end of the parking lot lane so my car rolled into the truck creating dents in the front door panel and rear door panel.this was obvious brake failure.i went to the local toyota repair and dealership and spoke with a shop employee.he told me that this can actually happen where you can back a car up and turn it and it will go on its own (but it seems he implied that the "ready" light might not have engaged) and that he "had seen it happen himself".if the truck had not been there, my car would have rolled directly out into oncoming traffic on the main thoroughfare through town which had the huge potential of causing a major accident with injuries. I did try to recreate the event in a nonpopulated area in a very safe manner and was unable to do so.that even scares me more!!! as you have no idea if it can or will happen again.i spent $20,000 plus for a new car that i am always hyper-cautious in because no one will fess up to problems. If i sell the car it will be at a great loss which i cannot afford!in the internet i note that there were similar problems with the brakes, especially around 2007 - many were documented but toyota was never taken to task re: these consumer complaints as i suppose the consumers just couldn't "prove" them. As usual money trumps human lives and safety. Toyota should be ashamed ofthemselves.
I was crossing the train tracks in palo alto on charleston st near alma and tried to stop at a stop light right after the tracks. When i stepped hard on the brakes, the brakes did not work at all. My car did not slow down at all and i hit the car in front of me.
I was pulling into a convenience store in my 2014 prius. As i was gliding in, i depressed the brake pedal and the car kept going. I continued to press it and the car started to accelerate, i could feel the surge of power. I was completely unable to stop the car and ran into parking posts at the front of the store. All airbags were deployed. I got a cut on my forehead, an ambulance came but i declined and my husband drove me to the er later where i received treatment. I was coming home from the gym at 9 am i have never been at fault in an accident before. I have a witness that said he heard a chirping sound coming from the brakes before i crashed. Toyota completely denies there is anything wrong with the car, but gives no explanation as to how this could have occurred. They will not help at all. Someone is going to get seriously injured or killed. This needs to be investigated by someone other than toyota.
The contact owns a 2014 toyota prius. While driving approximately 25 mph, the contact attempted to depress the brake pedal, but the vehicle did not stop. As a result, a crash occurred and the air bags did not deploy. There were no warning indicators illuminated. The contact was not injured and a police report was filed. The manufacturer was made aware of the issue. The approximate failure mileage was 3,200.
I was pulling into a convenience store in my 2014 prius. As i was gliding in, i depressed the brake pedal and the car kept going. I continued to press the brake and the car started to accelerate. I could feel the surge of power. I was completely unable to stop the car and i ran into parking posts at the front of the store. All airbags were deployed. I got a cut on my forehead and was bleeding. An ambulance arrived and my husband drove me to the er afterwards and i received treatment. I was coming home from the gym at 9am in the morning. I have never been at fault in an auto accident before. I have a witness that said he heard a chirping sound coming from my brakes right before the crash. I have the pin drive from the car that a representative, supposedly from an outside source, that retrieved it. This is what toyota used to conduct their "investigation" into the incident. They concluded that it was completely not their fault, not indicating how it could have happened. They are not going to help at all. Someone other than toyota needs to investigate this problem before someone else gets killed. ( i filed a previous complaint this morning but realized i had entered the vin number wrong. This is the same complaint with the correct vin number.
On august 28,2020 we were driving in heavy rain for 1 1/2 hrs to fayetteville. Our brake abs and engine light came on. We assumed the lights would go off, when we did not drive it doing the night, but next morning it came back on. We carried to mechanic shop today sept. 1, 2020. They could not read any errors and said need to carry in to a toyota dealer. We have not set up apt. Just left vm. Hopefully they will call us back today
In nov 22 2017 i parked my car at 1719 brader pl. South in seattle, washington in a city street.approximately at 1500 pm, i puled the car from the street parking i-order to pick a passenger about 4 feet and the caraccelerated by itself toward right into the building complex on right and flipped on the side of the driver side.the car was on drive but i was trying to stop to pick up a passenger, but failed to stop and accelerated and turned and found myself flipped on the side as you can see on picture.
The prius vehicles covered only by warranty enhancement zjb are suffering the same dangers from brake booster pump failures as those toyota covered safety recalls d0h and k0l. By excluding prius with defective brakes from d0h and k0l, toyota has left the owners to helplessly experience life-threatening brake failures or malfunctions before toyota will provide the replacement brake components needed to make the car safe. The law requires toyota to prevent the life-threatening dangers of this defect before brake failure occurs. Toyota's cost-cutting strategy is causing crashes. Injuries and crashes caused by the brake defect explained herein have been reported to nhtsa. Toyota's decision to provide post-failure repair reimbursement - instead of a preventative safety recall remedy - explains many of the crashes and injuries reported to nhtsa. Here is a list of relevant complaints from safercar.gov:10794873,10875685,10876015,10927047,11231660,11219354,11014878,11151142,10680404,10627821,11154835,10983408,10704553,10734278,11173353,11064519,10971881,11186947,10923921,10573591,11243249,10819439,10592400,10919990, 10851950,10855586,11240240,11197067,11193820,11173721,11156466,11144698, 11235210,10550179,11253950,11102264,11044156,11253725,10616134,10875625, 11231596,10584723,11207636,10749388,11014797,11203834,11203591,11193354, 11182610,11155778,11130742,11129946,11164336,10498096,11219901,11154783, 10598545,11228248,10547701,11110691,11164990,11222966,11207630,11192342, 11184751,11183661,11183178,11173804,11173173,11173044,11162242,11144888, 11139660,11121916,11088447,11080403,11061959,10984549,11073636, 11034572, 10870866,10929397,11104163when the brake booster pump assembly fails in a prius vehicle excluded from d0h, c1256, c1253, c1252, c1391, u0293, and other dtcs indicating dangers and fmvss noncompliance are being stored.
When car stalls ...there are no brakes..happened to me 4 times.hit objects 3 times to stop.
On a winter day my car slid down a steep road and would not stop while breaking,both front fender flares broke off causing the car to act like it was on a sled.the car eventually stopped after i placed it in neutral and then slid again and then it finally stopped.i almost killed myself.
The edr report clearly showed that the brake oil pressure changes did not correlate with the progressively increasing vehicle deceleration. The issue is occasional, rare and cannot be reproduced every single time. This leads to disparity in assumed braking distance from routine experience by driving the vehicle and actual braking distance at the time of failed braking which supposedly may be as a result of inverter issues that are responsible for exclusively regenerative braking at low (<50 mph) speeds.
We have recently purchased a 2014 toyota prism that now has less than 4000 miles on the engine.in a very short period we have experienced a mass amounts of defects with the car.the first repair was toyota had to replace the battery from our home. The second was a recall dealing with a national recall with software updates.on july 16th the yellow light came on as soon as we started to drive the car.it was the brake indicator and they asked my wife to drive it to the dealership 25 miles away?i called into quality imports toyota in ft. Walton bch , florida where we purchased the car and vented my frustrations.i was not satisfied with them asking us to drive the car with a brake light indicator that just came on.we are fearful of the next failure with this vehicle.the manufacture gave me a claim number 1407161970 to start the process of the complaint. I got a call from the toyota case manager [xxx] who basically said we have to fill out a lot of forms for the lemon law and arbitration process.basically we were asked to drive the car until 30-40 days later for the process.i told [xxx] we don't feel safe in the car and that they should let us use a loaner.he denied the request?? request to have this investigated.'information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2014 toyota prius. While driving approximately 60 mph, the vehicle drove over a pothole, which caused the rear of the vehicle to elevate. The contact lost control of the steering and brakes. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.the consumer stated he took the vehicle to the dealer, for erratic steering when going around curves at moderate speeds. The same morning, while driving, the vehicle went over a dip in the pavement. The rear of the vehicle went airborne as if, it was on a hydraulic lift. The consumer had no control of the steering or braking.what saved him was the left rear brake and the tire jerked on the pavement and pulled the vehicle back straight. He experienced the failure for a second time. Updated 10/29/14 updated 11/21/14the consumer stated the dealer could not duplicate the failure. The failure doesn't occur with multiple people in the vehicle. The dealer refused to drive the vehicle alone.
Brakes completely failed and i rear ended a car.i was stopping normally on a city street.according to dashcam i was traveling at about 25mph.the car slowed to about 12mph when the brakes went down to the floor and the car accelerated.
Vehicle increased acceleration while making a right-hand turn and braking, into a covered parking stall.vehicle did not stop under breaking until front end went over cement parking bumper.
The car brakes failed at low speeds (10-15 mph) and bumped into the car in front in a stop-and-go traffic on the wet freeway after a recent rain. The brake pedal went all the way down to touch the floor, as if the brake pedal was disengaged from the braking system and the abs light did not turn on at the time of braking. The car was driving in the straight line and immediately before this i was able to successfully brake the car on the very same trip. So the problem is intermittent. This is the second time with this car, as my spouse also experienced the similar brake failure at even lower speeds (<10 mph) resulting in touching the car in front and minor scratch on the bumper. It was a dry day then and almost similar circumstances. Associated geico claim number is 0423477190101054. We opened a case with toyota to check the data recorder. Associated toyota case number is 181112370.
The contact owns a 2014 toyota prius. While driving 5 mph, the vehicle accelerated when the brake pedal was depressed. As a result, the contact crashed the vehicle into a building and the air bags failed to deploy. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The contact sustained chest injuries that required medical attention. A police report was filed. The manufacturer was notified of the failure. The failure mileage was 2,700. Updated 01/20/16*lj
While i was doing a slow turn in a driveway, my brake failed and the car continued to accelerate in a forward motion.when i shifted into reverse, the car revved and roared accelerating at full tilt.it raced across a road into another driveway only stopping when wedged between a garage door and a tree.toyota took the totaled car and had it inspected by engineering associatesand insurance auto auctions.their response is that "there was no serious defects identified."obviously, the momentary mechanical or electronic failure of my car could never be detected, so according to toyota, there was nothing to cause the failure.i feel totally victimized and believe toyota should take responsibility and compensate me for the loss of my car.
The contact owns a 2014 toyota prius. While driving, the brake pedal was applied, but the vehicle failed to respond.the vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The vehicle was not included in a recall. The contact did not want to pay for the repair because the vehicle was still new and should not have any issues. The failure mileage was 30,000.
When i start the car and it becomes idle the brake pedal becomes stiff and gets stuck. I have to put the car back in park and restart it for the brake to work properly. This doesn't happen all the time but happens enough for me to be concerned. I took it to two toyota dealers and they couldn't duplicate it and couldn't find a problem but it is still happening. This only happens when i start car not while driving.
The edr report clearly showed that the brake oil pressure changes did not correlate with the progressively increasing vehicle deceleration. The issue is occasional, rare and cannot be reproduced every single time. This leads to disparity in assumed braking distance from routine experience by driving the vehicle and actual braking distance at the time of failed braking which supposedly may be as a result of inverter issues that are responsible for exclusively regenerative braking at low (<50 mph) speeds.
The contact owns a 2014 toyota prius. The contact stated while driving 35 mph, the vehicle loss motive power with the check engine and hybrid battery warning lights illuminated. The vehicle was taken to lithia toyota of medford (1420 n riverside ave, medford, or 97501) where it was determined that the hybrid battery intake failed and need to be replaced. The vehicle was repaired. Two weeks later failure an abnormal sound was heard coming from the brakes. The vehicle then was taken back to the same dealer however, a diagnostic test was still pending. The contact referenced nhtsa action number: dp19004 (service brakes, hydraulic) 18v684000 (hybrid propulsion system) as possible solutions to the failures however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 112,971.
The car brakes failed at low speeds (10-15 mph) and bumped into the car in front in a stop-and-go traffic on the wet freeway after a recent rain. The brake pedal went all the way down to touch the floor, as if the brake pedal was disengaged from the braking system and the abs light did not turn on at the time of braking. The car was driving in the straight line and immediately before this i was able to successfully brake the car on the very same trip. So the problem is intermittent. This is the second time with this car, as my spouse also experienced the similar brake failure at even lower speeds (<10 mph) resulting in touching the car in front and minor scratch on the bumper. It was a dry day then and almost similar circumstances. Associated geico claim number is 0423477190101054. We opened a case with toyota to check the data recorder. Associated toyota case number is 181112370.
The contact owns a 2014 toyota prius. The contact stated that while driving 65 mph, the steering wheel became extremely loose causing the vehicle to sway abnormally.the contact indicated that the steering wheel was difficult to maneuver when making a turn. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,100.
As i tried to make a right turn at a very busy intersection, i heard a strange noise and totally lost control of the steering wheeling. I turned the steering wheel 360 degrees all the way, around and around, but the car kept going straight... After a minute or so, the coordination between the steering wheel and the wheels re-established and i could manage to drive to a nearby parking lot. The situation happened again in the parking lot before it came back to normal. We took the car to a local toyota dealership and left it there for 2 days. However, technicians said they could not duplication the issue meaning they could not find any problem with it. They told us that it is probably the electricity part! we are very unsatisfied with the answer and very concerned about the unsafe condition it may cause.
Turning the steering wheel more than quarter turn. Rattling, clicking noise is apparent out of center steering console. Turning the steering wheel more than 360 degrees. There are several rattles and clicks in the wheel. Driving is not affected. It feels as if something is loose inside the airbag. The main concern is a feeling of looseness near the airbag center. The vehicle can be stationary in motion. It does not matter if the vehicles in motion. The only thing in motion is the steering wheel.
Vehicle stall . Show 'check hybrid system ' stop the vehicle in a safe place'dealer said probably inverter ipm failed.
The contact owns a 2014 toyota prius. While driving approximately 60 mph, the vehicle drove over a pothole, which caused the rear of the vehicle to elevate. The contact lost control of the steering and brakes. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 1,500.the consumer stated he took the vehicle to the dealer, for erratic steering when going around curves at moderate speeds. The same morning, while driving, the vehicle went over a dip in the pavement. The rear of the vehicle went airborne as if, it was on a hydraulic lift. The consumer had no control of the steering or braking.what saved him was the left rear brake and the tire jerked on the pavement and pulled the vehicle back straight. He experienced the failure for a second time. Updated 10/29/14 updated 11/21/14the consumer stated the dealer could not duplicate the failure. The failure doesn't occur with multiple people in the vehicle. The dealer refused to drive the vehicle alone.
Musty smell in vehicle, sick w/ respiratory symptoms, including distress after using air conditioning or heating system or defrosters. I brought my car to dealer for 5000 mile service and manager told me the "there is mold inside the air conditioner and heating and all vented air system. This is the way the new design is, the air system is closed off and the moisture lays in there growing mold." he said "you have to open the windows, if you are sensitive, or have it cleaned every week to keep the smell out." he said " that is a charge not covered by your lease, i'll take the dash off and put a new filter and flush the air handling system out for you, this time. It usually cost over $250.dollars. You can do it yourself by spraying a whole can of lysol behind the cabin filter every week". Mold is known to be deadly and this should not be an allowed design. I have sought medical attention for this problem and now referred to a pulmonologist for special test. I definitely would not have obtained this car if the dealer had disclosed this known problem. Bad.
Shortly after purchasing my 2014 toyota prius in june 2014, i started noticing a moldy smell coming from the air conditioner.the hotter outside it got, the worse the smell inside got.i took the car to the dealer to discuss the problem with them.they informed me that toyota says this is an "environmental issue" and can happen in new cars and is therefore not warrantied.the service manager installed a charcoal air filter in the cabin air filter and said that it would help eliminate the odor.it did not. In fact, the charcoal air filter reduced the air flow into the cabin which caused the ac to not cool.i had the service department replace the charcoal with an original air filter in september after complaining that the ac wasn't cool.the smell in the ac persists.it's not just a bit when the car is turned on.no matter what setting i put the ac on, it does not help (fresh air or recirc). When it rains or when it is really humid outside, the car smells like a swamp (even before it is turned on).there is also humidity inside the car when opening the door.i've asked multiple times to have the evaporator replaced because i fear that it is not draining and causing mold and mildew to form.breathing in the mold is a serious health concern and toyota will not agree to any kind of fix. I'm also having other various hvac problems such as continuously fogging windows and a draft from the drivers side door.the car does not hold heat and is very cold during the winter months.
The blizzard pearl paint began splitting and flaking off my passenger side doos. The location on both doors is the area right below the windows. This started several months ago and now large chunks are coming off despite having used a 3 paint touch up process. Now the pattern is repeating on my driver's side.
Other car driver jump red light and t-zone hit my car from front passenger side ,everything from passenger side was broken and whole interior was broken till driver seat. Later on the car was declared total loss. In this big crash also none of the air bag was deployed to support driver.......updated 12/10/15
While parked, the struts that hold open the rear lift hatch failed suddenly, causing the hatch to fall on the head of person loading the car. The hatch was caught by a second person, preventing serious injury.on inspection, the struts were leaking oil.
On a winter day my car slid down a steep road and would not stop while breaking,both front fender flares broke off causing the car to act like it was on a sled.the car eventually stopped after i placed it in neutral and then slid again and then it finally stopped.i almost killed myself.
While being detailed, puddle light was seen smoking on drivers side door. It melted the body of door and had to be removed. I also have video of it smoking and melting door.
We purchased a new toyota prius that came with yokohama all season radials.because the tire light came on, i checked the air pressure in the tires and set them to the psi as recommended at about 1000 miles.there was a minor imbalance of 3-4 psi in some tires, but no serious underinflation. We noticed some minor road noise and vibration.we had a mechanic install mud flaps and inspect the tires, wheels, and brakes at about 1500 miles to see if there was a visible reason for vibration.there was nothing obvious.we were concerned about the road noise and about 2000 miles we took the car back to the toyota dealer who inspected the tires, checked the air pressure, and declared that they didn't see anything wrong.at about 3000 miles driving at a slow speed (35 mph or less) in a school zone, we had a complete blow out of the left rear tire.fortunately, there was a grassy shoulder and no traffic, so we had no injuries or other damage.the tread appeared to separate and there was a sidewall tear starting at the tread.we returned to the toyota dealer and also showed the tire to three different tire shops (all three sell yokohama tires).the toyota dealer did not offer an opinion other than tire defect - so we needed to deal with the manufacturer.two tire shops thought it was a defect (even though they said it was a hassle to get a replacement paid for by yokohama).one shop reported it was a defect unless the tire was under inflated, but they didn't see any wear pattern that indicated under inflation.because of the blowout and a second suspicious tire of the four, we replaced all four with a different brand.as far as we can tell, the yokohama tire(s) were defective as new on the car.
I was driving on a freeway off ramp when the power just stopped. It did not slow but stopped and i managed to pull over. The warning signals all came on and so i could not look up the problem. Since then they say there is a problem with the inverter but the dealer will not fix it even though we are under the original warranty as well as buying an extra certified platinum warranty for $2000!
The edr report clearly showed that the brake oil pressure changes did not correlate with the progressively increasing vehicle deceleration. The issue is occasional, rare and cannot be reproduced every single time. This leads to disparity in assumed braking distance from routine experience by driving the vehicle and actual braking distance at the time of failed braking which supposedly may be as a result of inverter issues that are responsible for exclusively regenerative braking at low (<50 mph) speeds.
I was traveling on an interstate highway using cruise control and going about 72mph.the prius suddenly shut down.at first i thought i had bumped the cruise control so i tried resetting it but nothing happened.i stepped on the gas and nothing happened i continued to slow down.made it to the side of the highway where i sat wondering what had happened.after shutting the car down i restarted it and it seemed to be ok so i continued my trip.never forgot the episode.
Sporatic non start. Now extremely often,
Going 70 mph coming down a steep hill on a freeway in solid traffic, the cars ahead in my lane suddenly stopped. I had to slam on the brakes. My foot was on the brake and my hands on the wheel. When the car ahead started moving, i put my foot onto the gas pedal but the car would not move. All that i saw on the dashboard was a light green long arrow pointing left (not the turn signal higher on the dash). I managed to roll into the left shoulder. I never turned off the car but at that point put it into park. (before that i had not touched the gear shift.)called 911. Called them again 10 minutes later as no one had arrived. She asked if i could drive the car. At that point i put the car into drive and managed to drive a short distance in the shoulder. (while i was driving before the sudden stop i was not in cruise control as there was too much traffic.) i managed to drive home without any difficulty. On telling this to my son, he sent me an article stating that this has happened to other toyota prius dealers where the car would not move. ( https://www.latimes.com/local/california/la-fi-toyota-prius-investigation-20180423-story.html) i called the dealer and spoke to a repair person who said he never heard of such a thing.after the weekend i called the service manager and said they needed to check our car and they did that. However, from what i see, they did not check the inverter which is what can cause the problem i had. I was told that the tests showed that the car was in neutral at some point. How could they explain that? couldthe car switch itself to neutral? several days ago i contacted this manager again and he has not even returned my call. We don't know if we can feel safe driving in this vehicle.i have an obi number which is 11414427
Rodents chewed through majority of the wiring under the hood and build nests in the engine. This has happened twice and i have only owned the car for 5 months and cost me a lot of money for repairs which toyota will not cover and said it is not their responsibility for using these soy based wires that attracts rodents.
Within the last six months, and about four times, i had experienced rough/high idling during hot days and after driving over 80 miles; using air conditioning.(i work over 70 miles from home.)i decided to take the car to the toyota of redlands dealership on august 4, 2015, because the car was displaying the same conditions. While on the way to the dealership, and on the freeway, the car began to idle heavily. I merged to exit the freeway and while on the off ramp, stopped, the car completely shut off.the display read "check hybrid engine. Stop park the car safely."i was able to restart the vehicle to move from off-ramp traffic and park it. The message on display was still there. I shut off the car and called the dealership. Theyrecommendedi have the car towed tothem. When tow truck arrived, i turned on the car to position it for the towing bed. The message no longer displayed .the car stayed with dealership all day on august 5, 2015. According to the dealership, the display showed no message and there is no code to indicate a malfunction occurred. They were not able to diagnose the problem. I am keeping the vehicle at the dealership on august 6, 2015, for further evaluation. My concern is two-fold: 1. My safety, 2. If the system displayed a message, why does the system not produce a code for the technicians as a non-hybrid car would?this itself presents a serious issue.
'takata recall"recall date: october 4, 2018i took the car on 12/01/2018 car was not checked by dealer for recallthe dealer should have notified us for recall and should have fixed.
Cars av smells like mold av condenser clogged smell get worse as time goes on car is unbearable to drive now
I frequently get a musty smell out of my vents that i have noticed from time of taking ownership. I was told at that time toyota was aware of it and the solution was to take the system out of recirculate a few miles from home allowing outside fresher air in to remove the apparent moisture buildup. I tried to leave the system in the fresh air mode most of the time, but still experience this smell/odor. At my 10k service i brought this up again and was offered a 'goodwill' system cleaning and a charcoal filter.the mechanic performed the procedure (although i am not sure if it was for the recommended time frame, dash-cam inside vehicle caught the whole 10k service) the smell is still there and sometimes even overwhelmingly bad.
Dear nhtsa - my name is [xxx]; i reside in ca. 1. I have a 2000 toyota camry & a 2014 toyota prius. 2. The 2000 toyota camry has the day time running lights as a standard feature. 3. The 2014 toyota prius does not have the day time running lights as a standard feature.4. In states like ca & i bet in other states - day time running lights & head lights getting turned on with limited sun light should be made mandatory. 5. This is more of a safety feature than an option.6. It will help prevent accidents, it will help compliance with the law where applicable when it is raining & head lights are mandatory7. It will also save anyone from getting traffic violation tickets8. Can you all pls look into this & help review to make this as a mandatory feature?thanks in advance[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).*cw
I was driving suddenly i started to lose power within few second the car stalled and got an hybrid error and the car went in safe mode the car doesn't go in d only n or p, also the dashboard lighting goes on and off and smoking so i towed the car to larry h miller toyota corona ca, the manage dustin said this is recall issue and we need to update the software two days later the service agent mrs lorena said we found coolant in the oil and our service tech thinks i have blown head gasket but talking with toyota manufacturer is covered and i can get rental car too but i need to authorise $2040 year down because toyota wants to know what cause the head gasket to failed but mrs lorena assured me 'i 100% covered and i will not have to pay' so i agreedtwo days later dustin the service manager called and said i need to come to dealer shop he wants to show me something so i had to call the base (air force) and get half day off when i got there my car was disassembled except i could see the pistons and the block toyota tech had rulers and fillers gage and showing me that my block is warped about 0.008 inch and i need a new engine around $11,000 or used about $8,200 or i can take my car as is without paying anything i told i cannot affords it so i towed the car home, prior to becoming an engineer i was machinestso i sent the head to machine shop for examination the cylinder head was flat and has no crack or sign of failure and made of aluminium if the block is warped the head should be warped too and the tech measurements was incorrect because after cleaning the block surface from gasket debris was flat too so i called the dealer about my finding i was told dustin is in vacation and coming back on 2/12/2019 today is 2/14/2019 and he is not returning my call i took the car running but doesn't go to drive for recall now i have disassembled car. This is 2nd time hybrid issues.
2014 toyota prius.consumer writes in regards to vehicle safety features.the consumer believed back-up cameras should come standard on vehicle.he also believed auto braking should be a standard feature.
My 2014 prius had a loss of power and check engine light came on and msg check hybrid system appeared while started in the morning and drove out of my garage. That day i went to san francisco toyota and they did a diagnosis and told me that my hybrid system battery was bad and need replacement and quoted $3600. I asked that if theycan do the recall because i was 90% sure that the problem was due to the recall, but they told me that they cant unless the error code clears out by replacing the hv battery. I drove my car back home and the next day i went to a hv battery specialist and found out that my hv battery is in good condition and doesnt need replacement. Now i am 100% certain that the problem is due to the recall but toyota is not fixing the issue they are saying its the hv battery which is not. The toyota of s.f not only diagnosed my car wrong they tried to rip me off by spending $3600 on a hv battery that doesnt need any replacement! on top of that they are refusing to do the recall.
We are driving home in the 55 south with my family i had fourth month old and 2 year old and my wife all of sudden the car was stalled in the carpool lane.it was scary part me what can do.i need to react fast.we where thankful that we pulled out safely.the next day i went to the dealership to inspection and they take a while to check so i left my car for two days.and they said that five different codes and i'm gonna pay 3k just too take it apart and plus labor and parts.i tell my story what happened they want me too pay.the was well maintained and that day all the lights where on the dashboard.i called the toyota headquarterson costa mesa.but they said my warranty where expired. So cannot helped me. But for family safety i just wanted to say if just fixed the defects on the car or just recalled.i still had the car and able to drive.i filled this today because i happen again.
Car was in motion in a residential area, moving at a low speed, under 25mph. While in an undulating portion of the road, during entry and exit from a dip and slight turn in the road, the engine stalled for a brief moment, for no more than a second or so the accelerator was non-responsive, causing me to force a stop by using the brake, after which time the motor re-engaged as normal. Unknown cause, happened once in my experience with the car and never again. Car has been driven by my daughter for the last 3+ years, she has not reported a recurrence of the problem.
The contact owns a 2014 toyota prius. While in the process of parking the vehicle, the brakes disengaged and the vehicle accelerated forward unexpectedly. The contact crashed the vehicle into the preceding vehicle. While attempting to reverse the vehicle, the brakes disengaged and the vehicle accelerated backwards. The contact crashed the vehicle into the vehicle behind it and the air bags failed to deploy. A police report was not filed and there were no injuries.the vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50.
I was pulling into a convenience store in my 2014 prius. As i was gliding in, i depressed the brake pedal and the car kept going. I continued to press the brake and the car started to accelerate. I could feel the surge of power. I was completely unable to stop the car and i ran into parking posts at the front of the store. All airbags were deployed. I got a cut on my forehead and was bleeding. An ambulance arrived and my husband drove me to the er afterwards and i received treatment. I was coming home from the gym at 9am in the morning. I have never been at fault in an auto accident before. I have a witness that said he heard a chirping sound coming from my brakes right before the crash. I have the pin drive from the car that a representative, supposedly from an outside source, that retrieved it. This is what toyota used to conduct their "investigation" into the incident. They concluded that it was completely not their fault, not indicating how it could have happened. They are not going to help at all. Someone other than toyota needs to investigate this problem before someone else gets killed. ( i filed a previous complaint this morning but realized i had entered the vin number wrong. This is the same complaint with the correct vin number.
I was pulling into a convenience store in my 2014 prius. As i was gliding in, i depressed the brake pedal and the car kept going. I continued to press it and the car started to accelerate, i could feel the surge of power. I was completely unable to stop the car and ran into parking posts at the front of the store. All airbags were deployed. I got a cut on my forehead, an ambulance came but i declined and my husband drove me to the er later where i received treatment. I was coming home from the gym at 9 am i have never been at fault in an accident before. I have a witness that said he heard a chirping sound coming from the brakes before i crashed. Toyota completely denies there is anything wrong with the car, but gives no explanation as to how this could have occurred. They will not help at all. Someone is going to get seriously injured or killed. This needs to be investigated by someone other than toyota.
Accelerationdriving east on us rte. 50 at about 60 mph: vehicle accelerated for no apparent reason. I nearly ran into the car ahead of me. This car is equipped with radar adaptive cruise control, which was engaged at the time. I turned off the cruise control in time to avoid a collision. Unintended acceleration has sporadically occurred, but it is usually fairly mild. This time it was so powerful that it felt like i had stomped onthe accelerator; the engine roared and the car took off at full throttle. Thankfully i was traveling at the max distance of the cruise control. Acceleration was not caused by floor mats. I watched while the dealer service manager checked.decelerationdriving east on i-70: the car ahead of me signaled to exit the interstate and turned smoothly onto the exit ramp. As soon as he was out of my lane my car's cruise control locked on to the that of the exiting car and vigorously applied the brakes. Stepping on the accelerator did no good.
Vehicle increased acceleration while making a right-hand turn and braking, into a covered parking stall.vehicle did not stop under breaking until front end went over cement parking bumper.
The prius vehicles covered only by warranty enhancement zjb are suffering the same dangers from brake booster pump failures as those toyota covered safety recalls d0h and k0l. By excluding prius with defective brakes from d0h and k0l, toyota has left the owners to helplessly experience life-threatening brake failures or malfunctions before toyota will provide the replacement brake components needed to make the car safe. The law requires toyota to prevent the life-threatening dangers of this defect before brake failure occurs. Toyota's cost-cutting strategy is causing crashes. Injuries and crashes caused by the brake defect explained herein have been reported to nhtsa. Toyota's decision to provide post-failure repair reimbursement - instead of a preventative safety recall remedy - explains many of the crashes and injuries reported to nhtsa. Here is a list of relevant complaints from safercar.gov:10794873,10875685,10876015,10927047,11231660,11219354,11014878,11151142,10680404,10627821,11154835,10983408,10704553,10734278,11173353,11064519,10971881,11186947,10923921,10573591,11243249,10819439,10592400,10919990, 10851950,10855586,11240240,11197067,11193820,11173721,11156466,11144698, 11235210,10550179,11253950,11102264,11044156,11253725,10616134,10875625, 11231596,10584723,11207636,10749388,11014797,11203834,11203591,11193354, 11182610,11155778,11130742,11129946,11164336,10498096,11219901,11154783, 10598545,11228248,10547701,11110691,11164990,11222966,11207630,11192342, 11184751,11183661,11183178,11173804,11173173,11173044,11162242,11144888, 11139660,11121916,11088447,11080403,11061959,10984549,11073636, 11034572, 10870866,10929397,11104163when the brake booster pump assembly fails in a prius vehicle excluded from d0h, c1256, c1253, c1252, c1391, u0293, and other dtcs indicating dangers and fmvss noncompliance are being stored.
Brakes completely failed and i rear ended a car.i was stopping normally on a city street.according to dashcam i was traveling at about 25mph.the car slowed to about 12mph when the brakes went down to the floor and the car accelerated.
Sudden unintended acceleration.2014 prius was parked for a few days in hot, humid weather.when pulling the car into the driveway at a low speed, the car suddenly accelerated to a velocity fast enough to collide with an suv parked in the driveway, knocking it through a metal fence and into the backyard.it also caused the driver of the prius whiplash and a head injury.the brake pedal was depressed as the car accelerated.we believe that the car only stopped accelerating when the radiator was pushed into the engine by the impact with the bumper of the suv.
Car was in motion in a residential area, moving at a low speed, under 25mph. While in an undulating portion of the road, during entry and exit from a dip and slight turn in the road, the engine stalled for a brief moment, for no more than a second or so the accelerator was non-responsive, causing me to force a stop by using the brake, after which time the motor re-engaged as normal. Unknown cause, happened once in my experience with the car and never again. Car has been driven by my daughter for the last 3+ years, she has not reported a recurrence of the problem.
The contact owns a 2014 toyota prius. While driving at 5 mph, the vehicle accelerated unexpectedly. The failure previously occurred once before. The dealer was unable to duplicate the failure. The manufacturer was notified. The failure mileage was 11,687.
The contact owns a 2014 toyota prius. While driving 5 mph, the vehicle accelerated when the brake pedal was depressed. As a result, the contact crashed the vehicle into a building and the air bags failed to deploy. The vehicle was towed to an independent mechanic, but was not diagnosed or repaired. The contact sustained chest injuries that required medical attention. A police report was filed. The manufacturer was notified of the failure. The failure mileage was 2,700. Updated 01/20/16*lj
While traveling in slippery conditions i attempted to navigate a right hand turn. The car began to slide while braking indicating possible snow buildup in front of tires. I attempted to accelerate out of the slide which is proper in front wheel drive vehicles. The cars dash lights lite up and the slide indicator started beeping. The car became completely unresponsive to the gas providing no power whatsoever. The car slid over the curb and crashed into a highway sign and finally came to rest.
Pulling into a parking stall almost stopped.my car suddenly accelerated and jumped the curb.
On a winter day my car slid down a steep road and would not stop while breaking,both front fender flares broke off causing the car to act like it was on a sled.the car eventually stopped after i placed it in neutral and then slid again and then it finally stopped.i almost killed myself.
The contact owns a 2014 toyota prius. The contact stated that the driver and passenger side sun visors were fractured. The vehicle was taken to the dealer, but was not repaired because the mileage was out of warranty. The manufacturer was not notified of the failure. The approximate failure mileage was42,000. Updated 09/22/16*lj
Point sources of light (i.e. Brake lights, headlights, traffic lights, etc.) at night time and to a less visible extent in the day time are duplicated or triplicated at distances through the front windshield.as the light source is closer to the car, the ghosting effect diminishes.this problem does not occur when looking out the side windows or rear windshield, but only occurs through the front windshield.this prism effect induces nausea and is incredibly distracting while driving.
Windshield cracked from the side without provocation. Its possible a pebble caused it, but a very small pebble as i never heard any rocks hit the window.
The contact owns a 2014 toyota prius. While driving 55 mph, all four door windows had long scratches that created holes in the windows. The scratches would not allow the contact to see through the rearview mirror. The vehicle was taken to the dealer where the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,300.....updated 0711/16
Windshields on prius models 2010 and higher are affected.while most obvious at night, external light sources viewed through the front windshield can be mirrored in triplicate via a "prism" or "refraction" effect.interior occupants will witness light sources being replicated 3 times.the resulting effect can create nausea or dizziness in occupants, and is experienced with maximum effect at night during traffic when the ability to safely negotiate roadways is paramount.
The contact owns a 2014 toyota prius. Without warning, the front passenger side glass window fractured. The vehicle was not diagnosed by a dealer or an independent mechanic. The contact replaced the part due to the failure. The manufacturer was notified and stated that this was not a known issue. The vehicle was repaired. The failure mileage was not available.
There is a visibility issue on both the right hand and left hand side of the windshield. The right hand side has a glare/blurry effect when making turns. The left side had some sort of circular effect that negatively effects my vision. The dealer attempted to treat the windshield with rain x as some sort of fix. This did not help. This was a very unprofessional fix. In fact, i believe the rain x made the problem worse.i don't remember the issue occurring until a few weeks after the initial purchase of the vehicle.
I closed the trunk door, and the back light glass (rear window) completely shattered. When this occurred, the glass was not cracked and we were not in extreme temperatures (it was about 65 degrees). I took it to the toyota dealership, and the service guy said it's "impossible" for the glass to break as it did. It's obviously not impossible if it can happen with normal closing of the trunk door. Vehicle was purchased new less than a year ago.
The contact owns a 2014 toyota prius hybrid. The contact stated while traveling various speeds, a passenger put their armout of the window and it erroneously closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified about the failure. The failure mileage was 358.
Prius windshield is prone to crack when traveling on highway.i was traveling on highway when a tiny rock hit the lower right side of my windshield. Then i could see the tiny crack getting longer until it nearly reached the middle in a matter of two minutes. Prius owner should not have to put up with this expensive and dangerous defect.
Musty smell in vehicle, sick w/ respiratory symptoms, including distress after using air conditioning or heating system or defrosters. I brought my car to dealer for 5000 mile service and manager told me the "there is mold inside the air conditioner and heating and all vented air system. This is the way the new design is, the air system is closed off and the moisture lays in there growing mold." he said "you have to open the windows, if you are sensitive, or have it cleaned every week to keep the smell out." he said " that is a charge not covered by your lease, i'll take the dash off and put a new filter and flush the air handling system out for you, this time. It usually cost over $250.dollars. You can do it yourself by spraying a whole can of lysol behind the cabin filter every week". Mold is known to be deadly and this should not be an allowed design. I have sought medical attention for this problem and now referred to a pulmonologist for special test. I definitely would not have obtained this car if the dealer had disclosed this known problem. Bad.
Prius windshield is prone to crack when traveling on highway.i was traveling on highway when a tiny rock hit the lower right side of my windshield. Then i could see the tiny crack getting longer until it nearly reached the middle in a matter of two minutes. Prius owner should not have to put up with this expensive and dangerous defect.
We purchased a new toyota prius that came with yokohama all season radials.because the tire light came on, i checked the air pressure in the tires and set them to the psi as recommended at about 1000 miles.there was a minor imbalance of 3-4 psi in some tires, but no serious underinflation. We noticed some minor road noise and vibration.we had a mechanic install mud flaps and inspect the tires, wheels, and brakes at about 1500 miles to see if there was a visible reason for vibration.there was nothing obvious.we were concerned about the road noise and about 2000 miles we took the car back to the toyota dealer who inspected the tires, checked the air pressure, and declared that they didn't see anything wrong.at about 3000 miles driving at a slow speed (35 mph or less) in a school zone, we had a complete blow out of the left rear tire.fortunately, there was a grassy shoulder and no traffic, so we had no injuries or other damage.the tread appeared to separate and there was a sidewall tear starting at the tread.we returned to the toyota dealer and also showed the tire to three different tire shops (all three sell yokohama tires).the toyota dealer did not offer an opinion other than tire defect - so we needed to deal with the manufacturer.two tire shops thought it was a defect (even though they said it was a hassle to get a replacement paid for by yokohama).one shop reported it was a defect unless the tire was under inflated, but they didn't see any wear pattern that indicated under inflation.because of the blowout and a second suspicious tire of the four, we replaced all four with a different brand.as far as we can tell, the yokohama tire(s) were defective as new on the car.
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