We found the following complaints for TOYOTA PRIUS V (2013)
Read complaints for TOYOTA PRIUS V (2013)
The contact owns a 2013 toyota prius v. While driving approximately 25 mph, the contact's vehicle crashed into the rear of a pickup truck. The air bag failed to deploy. A police report was filed. There was no injuries. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed or repaired. A local dealer was not contacted. The manufacturer was informed of the failure. The approximate failure mileage was 27,000. *ln *dt
Was going down hill at 40mph the light turned red i tried to stop i pumped the brakes twice then twice again the lain to my life was full to my right was a curb about 13in heightand by then we were in the back end of the car in front of us and no air bags i don't know when air bag deploy or at what speed i thank god for othercars back ends that we can hit and not kill any one i guess.
2013 toyota prius.consumer writes in regards to airbag malfunction during vehicle accident.the consumer was in a car accident in which the air bags did not deploy. The consumer hit the steering wheel and the dashboard. The consumer believes had the airbags deployed there would have been less injuries. The consumer experienced pains on the neck , 3 c spine disk herniations, head, arms, elbows, chest,knees, legs, and chin.updated
Often referred clock spring as it is referred to part number 84307-47020it affects a multitude of things on my car that are safety related includingthe horn, the buttons on the steering wheel that control the radio and tricks odometer, the airbag, maybe be airbags plearle, be adaptive cruise control and maybe other things.my knowledge my car has never been wrecked or had airbags blown and this is very premature for this part to fail. Believe toyotashould take responsibility for it.the warning light came on and it says in the manual that is unsafe to drive. Do not have a clue why it failed.the toyota dealer repairis close to $900 which is ridiculous.
Passenger side air bag does not work.it will not go back on.
The contact owns a 2013 toyota prius v. While driving approximately 20 mph and attempting to brake, the vehicle did not stop and the tire pressure monitoring system, anti-lock, brake, and electronic stability control indicators illuminated. The vehicle was towed to john elway's crown toyota (1201 kettering dr, ontario, ca 91761) where it was diagnosed that the brake booster/brake booster pump and master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that the vehicle had a software failure. The manufacturer was not notified of the failure. The approximate failure mileage was 106,853. The consumer stated the vehicle over heated. The hybrid battery pack needed to be replaced and the was also an issue concerning the electric pump assembly. A recall repair was completed on the vehicle that caused issues with the master cylinder and brake booster pump assembly. The consumer has since not driven the vehicle.
May 3, 2019, approximately 33 days after software updated due to recall (to prevent stalling) vehicle experienced unintended acceleration. Due to location of event, all property damage and injuries were minor. Event has been reported to toyota and owner's auto insurance provider. Vehicle was in a commercial parking lot, braking in process, moving at less than 5 mph when acceleration occurred.
2013 toyota prius v.consumer writes in regards to vehicle electrical system failure.the consumer stated when his wife exited the vehicle, she noticed the headlights were not on. They were set to remain on for a brief period after the engine was turned off. She got back in the vehicle and the electrical system failed; no lights, the door locks did not work and the engine would not start, the only functioning item, was the brake lights. The consumer and his wife tried several times, to get the vehicle to start, so eventually they had a technician come and start the vehicle. The vehicle was taken to the dealer, where they were unable t o find a problem. The second occurrence happened on may 31, 2014. When the consumer returned to the vehicle four hours later, he was unable to unlock the driver's door. Eventually, he removed the physical key from the electronic key fob, and opened the door, but was unable to start the vehicle. The only sign of electricity was two green turn signal lights flashing simultaneously when he pushed the power button. The consumer returned hours later, and the vehicle started immediately. However, the clock had zeroed out confirming the power failure. The vehicle was taken back to the dealer, but they were unable diagnose a problem.
Although our vehicle is not identified for a recall the symptoms are exactly the same description as the nhtsa campaign number14v053000.dealer says everything is normal but we are concerned about driving the vehicle with the whole family which includes children. Concerned about toyota not responding to our claims and the risk of collision as a possibility.
Often referred clock spring as it is referred to part number 84307-47020it affects a multitude of things on my car that are safety related includingthe horn, the buttons on the steering wheel that control the radio and tricks odometer, the airbag, maybe be airbags plearle, be adaptive cruise control and maybe other things.my knowledge my car has never been wrecked or had airbags blown and this is very premature for this part to fail. Believe toyotashould take responsibility for it.the warning light came on and it says in the manual that is unsafe to drive. Do not have a clue why it failed.the toyota dealer repairis close to $900 which is ridiculous.
I am concerned as the owner of the identified vehicle in this complaint of serious safety and vehicle fuel efficiency issues regarding this vehicle. It has been widely circulated in national media that certain toyota prius vehicles, have been involved in catastrophic power inverter failures that have resulted in serious damage to these vehicles and often serious and potentially life threatening bodily injuries to the occupants of these vehicles. It should be noted that my prius was part of a recall campaign that was supposed to address this inverter issue but seems to have been nothing more than a band-aid software fix to a problem that is actually the result of defective electrical connections. This catastrophic power inverter failure is a serious safety problem that is far beyond the scope of a simple software solution. Many individuals are also complaining of up to a 15% or more drop in fuel efficiency since this so-called software fix was initiated. I personally have experienced a drop in fuel efficiency of my prius v from a consistent 42 mpg since 2013 to 35 mpg over the last three months. My concern that this drop in fuel efficiency is connected to the power inverter problems associated with this vehicle.i recently communicated my concerns relating to the power inverter problems to my local toyota dealer. They informed me that they were aware of some issues regarding the inverters and that as a result toyota increased the warranty of this component from 8 yrs./100k miles to 15 yrs./unlimited miles! this would seem to indicate that toyota is fully aware that this is a serious issue.i am concerned that toyota is not addressing this potentially deadly safety issue.
This vehicle has a push start and keyless remote fob. The engine was started properly with the keyless remote inside of the vehicle. I stepped out of the vehicle and the key was left outside of the vehicle. I drove away and the engine was still running. There is no safety feature that notifies you that the key is outside of the vehicle or stops the engine when the key is out of range.
Toyota imp as i went to accelerate onto one of the most dangerous entrances to the 110 parkway in los angeles, my car stalled.the car worked very slowly for a couple of minutes, then it would not even go into drive.there was still power and air conditioning.after having it towed off the highway to the dealership, it was confirmed to be the power inverter.i had the software recall done in 2015, yet my car's inverter still failed.
I was driving and pulling out into the road and upon accelerating the car jumped and then suddenly stalled - luckily i was able to move it to the side of the road. After restart the car is running slowly as far as pickup and all the yellow lights are on. It seems this was a recall in oct. 2018 and i think now my inverter is blown or not working.taking it to the dealership to diagnose.
The contact owns a 2013 toyota prius v. While making a u-turn and depressing the accelerator pedal at 45 mph, the vehicle failed to accelerate and lost traction. The vsc, engine, and hybrid system malfunction warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed with a malfunctioning hybrid system and battery. The contact was unaware of the repairs that were needed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that vin was not included in nhtsa campaign number: 15v449000 (hybrid propulsion system). The failure mileage was 128,000.
We were driving in the city and after going on a slight incline road the car started to lose power. Noticed a few warning indicators came onthe dash then i lost the ability to accelerate the car so i had to pull over while it was slowing down. I restarted the car and was able to drive short distances till it completely lost the ability to drive due to lost of acceleration. Very scary situation and it seems like its due to their inverter issues they were trying to fix with a software update. If the shop confirms, its due to the inverter issues, not sure if id feel safe driving the car even if they replace the whole inverter assembly. It's our family car for road trips and i wouldn't feel comfortable until they find a solid fix for this issue. 3 recalls for the same issue? that's ridiculous.
The contact owns a 2013 toyota prius v. The contact stated that the vehicle experienced mold growing inside the instrument panel. The vehicle was taken to the dealer; however, the technician was unable to determine the cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Although our vehicle is not identified for a recall the symptoms are exactly the same description as the nhtsa campaign number14v053000.dealer says everything is normal but we are concerned about driving the vehicle with the whole family which includes children. Concerned about toyota not responding to our claims and the risk of collision as a possibility.
Car began to display incoherent dash icon and alerts.we parked and had a tow service deliver our vehicle to town & country toyota, south blvd, charlotte nc.there they told us it needed alternately a $1,500 repair, a $350 repair and finally a $100 repair, none of which the service salesman could describe or explain.when we mentioned the symptoms were identical to the "hybrid system/failsafe driving mode" recall notice he was evasive and said that we were too late for the recall. We didn't think it was possible to be too late for a safety recall, especially one that landed in the last week.after two (2) 20 minute waits on hold calling the toyota customer experience center, we were told nothing of value, except we could choose to go back to the same dealer and ask for someone different, or we could go to a different dealership (i am not making this stuff up...!)we are at a loss; is this a safety concern or not?toyota and the dealer do not act like it's very important to them. Is it possible for your enforcement powers to move this process towards a result that might entail additional safety..?
I was driving on the highway the other day and my 2013 prius and all of a sudden i felt a pop and i had no gas by the grace of god i was able to pull over and not get killed i called for roadside assistance i did have power i did have steering but there was no gas upon checking at my toyota dealer they said the piston had gone straight through the engine and i needed a new engine and that it was probably due to abuse of oil and lack of oil changes i googled and saw that this was a known problem and i'm actually a doctor and have seven children and i did change my oil and i had no warning light
Engine is starting to burn oil after 120000 miles. Appears engine has an inherent design flaw as the solution to this problem per toyota is to replace rings and pistons at a $4500 cost to the owner. Spoke to toyota customer care and they say they haven't heard anything yet i took my car to a toyota dealership and the service advisor said that toyota knows all about the problem so someone is not telling the truth. I believe that toyota should step up and repair this defect now that they know they have it at their cost. I had a 100000 warranty on the vehicle and have always serviced it every 5000 miles. That's how i found out that i had the problem. The next problem is that the owners are going to sell their vehicles to an unsuspecting owner who will inherent this problem. Also, the value of my car will diminish as a result of this defect. Toyota just wants this problem to go awayand that's not right that they don't make an accommodation to help the consumer who has trusted them over the many years. I have purchased 3 other toyota s over the years and they all lived up to the quality that toyota sells to the consumer. This time they have an inherent design issue that they want to sweep under the rug
I was leaving work and as i got on to the freeway, i noticed that when i pressed the acceleration, the car would rev and jerk. Didn't think much of it thinking i would make it home. By time i made it to the freeway, my car began to rev loudly and i noticed i was loosing acceleration. Around this time i was going almost 65mph.so i pulled off the freeway and inspected the engine, didn't see anything out of the ordinary so tried to crank it up again. Car crunk, 'ready' light came on and so did electric vehicle mode. As the car went start the engine, the loud rattle and shaking of the car could be hear and felt. I was able to drive another half a mile before the car just shut down. They car would not drive over 5 miles per hour. When it shut down the engine began to smoke so i knew that could not be good. I tried to turn it back on and at the point i noticed i could not put the car into reverse nor drive. The 'ready' light did not come on and i no longer had power steering. The following day i got it towed to the mechanic and was informed that i had 'threw a rod.' i looked and saw that other owners had submitted a complaint with very similar issues. Thought that submitting this would be effective as if this issue persist. There may not be other owners who are lucky enough to make it off the freeway without having any acceleration power.
Two weeks ago i was driving 50mph on a street in my town with my 3 grandsons when suddenly my car jolted me forward and the speed dropped to 20mph .i immediately took evasive action and moved to the curb and put my emergency flashers on. The check engine ,check hybrid sys. ,ck braking system,and the anti skid light all came on. I started to drive but the engine speed would only go 20mph so i stayed close to the curb and drove to my son's home which was less the a mile away with my flashers going. Needless to say my grandsons were very scared with the abrupt jolt that ocurred when the car speed dropped suddenly.thanks heavens the driver behind me was not too close and was able toavoid hitting me.i had the car towed to my mechanic who said it was a hybrid issue so i had my car towed again to an independent toyota hybrid shop who diagnosed the failure as a inverter failure. I had previously taken my car to a certified toyota dealer for 2 different software update recalls with the 2nd one coming three months ago forthe nhtsa recall no.18 v-684 hybrid system software update. This failure is avery dangerous failure that could result in a serious or deadly accident if it happened on an expressway etc. Going 70mph and then suddenly dropping to 20mph could result in another car or truck following behind to run right over your car. I am surprised that toyota has not taken steps to replace these inverters. If i wasn't retired i would immediately sell this car and buy another as i now have a concern that this failure could occur again and i might not be so lucky. My biggest concern is there is no engine light warning prior to the failure which would give you time to have the vehicle checked out.
Today, 9/11/2019. I was driving on highway 405, my car was going at highway speed around 65. Suddenly there was a beep sound and my engine light turn on. My vehicle went into the "limp home" mode, the car would not accelerate. Then the car red light was on, and the speedometer went off and the engine shuts off. Luckily i was driving on the slow lane as i was planning to exit the highway in a mile distance. My vehicle would not respond to the acceleration pedal at all, so i put on the emergency flashing light up and slowly row out toward the exit. This is the third time happened to me, within the last 30 days. Two incident happened on highway and one happened on local road. The first time was also on highway with similar experience. I am lucky to be alive. I have brought my vehicle in to the toyota dealer maintenance 5 days ago, 9/13/2019, where they claimed they have checked everything and told me the vehicle was fine after charging me $150 analyze fee. The vehicle is obviously not fine and i could have been killed on highway. The picture provided was the day before i brought my car in to the toyota dealer.
The engine oil runs low between oil changes and no warning lights are displayed.the car was in motion and shaking and jerking occurred.the car was on a city street.i added the appropriate type and weight of oil.it has happened several times since first time but i check it regularly.i know one other prius v 5 2013 owner who has the same issue.
The contact owns a 2013 toyota prius v. The contact stated that while stopped, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was taken to the dealer where it was serviced under nhtsa campaign number: 15v449000 (hybrid propulsion system) but the failure recurred.the manufacturer was not notified of the failure. The failure mileage was 30,000.
I was driving and pulling out into the road and upon accelerating the car jumped and then suddenly stalled - luckily i was able to move it to the side of the road. After restart the car is running slowly as far as pickup and all the yellow lights are on. It seems this was a recall in oct. 2018 and i think now my inverter is blown or not working.taking it to the dealership to diagnose.
1st - excessive oil consumption...bought the vehicle new in 2013,never had to refill engine oil in between oil changes of every 10,000 miles (synthetic oil 0w 20).at appx a little over 100,000 miles, check engine light came on and when i checked the dipstick, no oil is registering.went to a gas station and purchased 1 qt of mobil 1 0w20 and after pouring it in, still not showing any oil in the dipstick.purchased another quart and finally showed closed to half on the dipstick.i am now averaging appx 1 qt of add on oil every 1200 miles or so, again using 0w20.2nd - poor mpg...from brand new till appx 70,000 miles or so, was averaging 40 - 42 mpg.took the car in 2015 for a software recall and immediately, mpg went to 35 - 36 mpg.dealer claims nothing to do with the recall and blames it on my newly purchased all season pirelli tires.was told mpg will improve once tires has maybe 1000 miles or so on it.its been appx 60,000 miles now and mpg has not improved at all.always on eco mode and gently drives the car just like when it was brand new in pretty much same places / condition - southern california.it sounds like rpm is too high....its always on drive and not on lower gear (b) and no heavy load or trailer besides usual passenger of appx 2 to 3 (kids + adult)
While driving it seemed the car just stopped loud bang in rear and quickly moved again took to dealer and they cannot find anything wrong don't feel safe in care this is second time it has happened. Thank you
Loss of power, engine rattle at start.toyota dealer inspected and said the head gasket is compromised.we have always take care and regular maintenance on the vehicle.i found out that toyota has a fault egr system that is the source of the compromise.toyota never notified us.
My prius v recently started to have some issues with coolant loss and loss of performance. My onboard monitoring system (hum by verizon) warned me i have a misfire on cylinder 2. I replacedthe spark plugs ( denso plugs) and checked all the coils. I also checked and cleaned the egr valve. This made no difference. Upon start up, there is a loud knocking noise and i have water periodically coming out of the tailpipe. I have taken my car to a reputable shop that specializes in asian cars and it has been diagnosed with a blown head gasket at 165,000 miles. Thats a very costly repair! i have looked at prius forums and seems like this is not unusual for this year model. According to to people that are on this forum, toyota has since corrected this problem. Ifthis is true, shouldn't toyota be responsible for damages? as a consumer and working man, is it fair that i bought this vehicle in good faith because of toyotas reputation, only to find out that i have been deceived because they have been aware of this problem?
We were driving in the city and after going on a slight incline road the car started to lose power. Noticed a few warning indicators came onthe dash then i lost the ability to accelerate the car so i had to pull over while it was slowing down. I restarted the car and was able to drive short distances till it completely lost the ability to drive due to lost of acceleration. Very scary situation and it seems like its due to their inverter issues they were trying to fix with a software update. If the shop confirms, its due to the inverter issues, not sure if id feel safe driving the car even if they replace the whole inverter assembly. It's our family car for road trips and i wouldn't feel comfortable until they find a solid fix for this issue. 3 recalls for the same issue? that's ridiculous.
On october 31, my wife and son were in the car approaching a parking space after completing a 360 degree turn into the parking space.car suddenly accelerated and jumped a 7" high curb blowing out the right front tire and damaging the right rear tire.car was towed to the team toyota in glen mills who told me to notify toyota of the incident.toyota called me on november 2 and given a complete detailed account of the incident.on november 3, toyota sent an authorization form to download the edr data which was returned along with diagrams of the incident.on november 4, bosch contacted me requesting the information already sent to toyota which was sent to them.on november 22, the bosch representative went to the dealership and downloaded the edr data.on 11/26/16 - received report from eaa engineering analysis.indicates that the car accelerated from 2.5 mph to 7.5 mph in 1.8 sec.accelerator depressed to 100% and at 98% at impact.there was no post crash information in the report.i have called toyota three times since receiving the report and have not been able to speak with the case manager nor the claims department to date.they indicate that i won't hear anything until january 5.in the meantime i am driving a rental car.
There was a load bang, which i thought came from the tires, i realized it wasn't the tires but smoke coming out from the engine. I opened the hood of the car there was smoke and odor coming from the engine. I than went back to the vehicle and turned off the engine and started to started it again. The smoke stopped and i turned it back on, everything looked normal so i started to drive. After 5 miles of driving the engine light came back on for the first time since i bought the car. I pulled over to a gas station thinking it wasa leak of water. I checked the everything i had enough water but decide to but more anyways. The engine light was still on, i decided to drive it home so i can dealer tomorrow, but while driving home the car turned itself off. I couldn't started it back on.
Headlight bulbs burn out frequently.we have replaced probably ten (10) individual bulbs over the past several years.toyota dealer achknowledged there is a problem with prius v headlights but would do nothing for us...we would have to pay to have any work done on wiring harness, etc., to hopefully correct the problem.
Headlight turns itself off. Replaced bulb multiple times.headlight works for a few hours then turns off again.
After the original light bulbs for the headlights burned out we bought high-quality replacements only to have them burn out rather quickly. It's now been a year-and-a-half and the light bulbs are burning out an average of every two months at most. We've since discovered that there has been a wiring harness recall for all sorts of other prius makes and years but toyota refuses to acknowledge this problem with our car. A very cursory and 15-minute google search shows that this is an issue with my model year and several others that has gone unaddressed. The last time this happened we discovered that are headlights had burned out because we were driving at night, on a lit but darkish road, when suddenly people started pulling out in front of us at the intersections we were crossing.this problem needs to be addressed before someone dies through no fault of their own.the problem started around 60,000 miles about a year-and-a-half ago.
1st - excessive oil consumption...bought the vehicle new in 2013,never had to refill engine oil in between oil changes of every 10,000 miles (synthetic oil 0w 20).at appx a little over 100,000 miles, check engine light came on and when i checked the dipstick, no oil is registering.went to a gas station and purchased 1 qt of mobil 1 0w20 and after pouring it in, still not showing any oil in the dipstick.purchased another quart and finally showed closed to half on the dipstick.i am now averaging appx 1 qt of add on oil every 1200 miles or so, again using 0w20.2nd - poor mpg...from brand new till appx 70,000 miles or so, was averaging 40 - 42 mpg.took the car in 2015 for a software recall and immediately, mpg went to 35 - 36 mpg.dealer claims nothing to do with the recall and blames it on my newly purchased all season pirelli tires.was told mpg will improve once tires has maybe 1000 miles or so on it.its been appx 60,000 miles now and mpg has not improved at all.always on eco mode and gently drives the car just like when it was brand new in pretty much same places / condition - southern california.it sounds like rpm is too high....its always on drive and not on lower gear (b) and no heavy load or trailer besides usual passenger of appx 2 to 3 (kids + adult)
We rented a toyota prius from enterprise in shreveport la at the airport. We drove to kilgore tx for the shakespeare festival. In kilgore, the driver with one passenger attempted to enter a diagonal parking space in front of a strip mall. Upon approach, going approximately five miles per hour or less, the car's brake pedal went to the floor, with no braking happening. The car then surged into the parking space, up over the curb, and into the corner of a store, causing extensive injury to passenger side and passenger, minor injury to driver, and extensive injury to the building. Police records state that "at the scene, i checked the brakes of the vehicle both running and not running and fond there was little or no resistance while threatening pressure to the brake pedal. I observed the brake pedal go all the way to the floor and heard a metallic grinding. This lead me to believe the brakes did not function properly at the time of, or immediately prior to the accident."
We were driving in the city and after going on a slight incline road the car started to lose power. Noticed a few warning indicators came onthe dash then i lost the ability to accelerate the car so i had to pull over while it was slowing down. I restarted the car and was able to drive short distances till it completely lost the ability to drive due to lost of acceleration. Very scary situation and it seems like its due to their inverter issues they were trying to fix with a software update. If the shop confirms, its due to the inverter issues, not sure if id feel safe driving the car even if they replace the whole inverter assembly. It's our family car for road trips and i wouldn't feel comfortable until they find a solid fix for this issue. 3 recalls for the same issue? that's ridiculous.
Today, 9/11/2019. I was driving on highway 405, my car was going at highway speed around 65. Suddenly there was a beep sound and my engine light turn on. My vehicle went into the "limp home" mode, the car would not accelerate. Then the car red light was on, and the speedometer went off and the engine shuts off. Luckily i was driving on the slow lane as i was planning to exit the highway in a mile distance. My vehicle would not respond to the acceleration pedal at all, so i put on the emergency flashing light up and slowly row out toward the exit. This is the third time happened to me, within the last 30 days. Two incident happened on highway and one happened on local road. The first time was also on highway with similar experience. I am lucky to be alive. I have brought my vehicle in to the toyota dealer maintenance 5 days ago, 9/13/2019, where they claimed they have checked everything and told me the vehicle was fine after charging me $150 analyze fee. The vehicle is obviously not fine and i could have been killed on highway. The picture provided was the day before i brought my car in to the toyota dealer.
The engine oil runs low between oil changes and no warning lights are displayed.the car was in motion and shaking and jerking occurred.the car was on a city street.i added the appropriate type and weight of oil.it has happened several times since first time but i check it regularly.i know one other prius v 5 2013 owner who has the same issue.
I was leaving work and as i got on to the freeway, i noticed that when i pressed the acceleration, the car would rev and jerk. Didn't think much of it thinking i would make it home. By time i made it to the freeway, my car began to rev loudly and i noticed i was loosing acceleration. Around this time i was going almost 65mph.so i pulled off the freeway and inspected the engine, didn't see anything out of the ordinary so tried to crank it up again. Car crunk, 'ready' light came on and so did electric vehicle mode. As the car went start the engine, the loud rattle and shaking of the car could be hear and felt. I was able to drive another half a mile before the car just shut down. They car would not drive over 5 miles per hour. When it shut down the engine began to smoke so i knew that could not be good. I tried to turn it back on and at the point i noticed i could not put the car into reverse nor drive. The 'ready' light did not come on and i no longer had power steering. The following day i got it towed to the mechanic and was informed that i had 'threw a rod.' i looked and saw that other owners had submitted a complaint with very similar issues. Thought that submitting this would be effective as if this issue persist. There may not be other owners who are lucky enough to make it off the freeway without having any acceleration power.
I have just received a recall notice from toyota regarding an update to the hybrid system on my car.this is the 3rd such recall for the same problem since 2014!! apparently 2 previous updates to this system have not solved the problems associated with this issue. The recall states that a recall fix is not currently available, that i will be contacted when it is available. First of all, if they are suggesting another software update, then why is this not available, as it is not like they have to order additional parts to fix the issue. Secondly, if 2 previous software updates have not fixed the issue it seems logical that maybe it is a hardware problem, but of course that would be too expensive!when is the nhtsa going to get some teeth and make these companies that are earning billions in profits fix their mistakes without draging thing out for years???
May 3, 2019, approximately 33 days after software updated due to recall (to prevent stalling) vehicle experienced unintended acceleration. Due to location of event, all property damage and injuries were minor. Event has been reported to toyota and owner's auto insurance provider. Vehicle was in a commercial parking lot, braking in process, moving at less than 5 mph when acceleration occurred.
I was attempting to pass a semi truck.when i pressed on the accelerator,there was no power. The car acted like it had been shut off.the stability control, tire pressure and check engine lights came on.i turned on the hazard lights and attempted to restart the car.the warning lights remained illuminated and the car acted like it was straining or lugging.i discovered if i backed off the accelerator and then accelerated, i was able to drive the vehicle.i had to repeat the process of backing off the accelerator at every traffic light . I took the car to the dealer who sold it to me.it is being fixed, but my vin # does not show up as part of the recall for this problem.
The contact owns a 2013 toyota prius v. While making a u-turn and depressing the accelerator pedal at 45 mph, the vehicle failed to accelerate and lost traction. The vsc, engine, and hybrid system malfunction warning indicators illuminated. The vehicle was taken to a dealer where it was diagnosed with a malfunctioning hybrid system and battery. The contact was unaware of the repairs that were needed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact stated that vin was not included in nhtsa campaign number: 15v449000 (hybrid propulsion system). The failure mileage was 128,000.
The contact owns a 2013 toyota prius v. The contact stated that while stopped, the vehicle stalled without warning. The vehicle failed to restart. The vehicle was taken to the dealer where it was serviced under nhtsa campaign number: 15v449000 (hybrid propulsion system) but the failure recurred.the manufacturer was not notified of the failure. The failure mileage was 30,000.
On october 31, my wife and son were in the car approaching a parking space after completing a 360 degree turn into the parking space.car suddenly accelerated and jumped a 7" high curb blowing out the right front tire and damaging the right rear tire.car was towed to the team toyota in glen mills who told me to notify toyota of the incident.toyota called me on november 2 and given a complete detailed account of the incident.on november 3, toyota sent an authorization form to download the edr data which was returned along with diagrams of the incident.on november 4, bosch contacted me requesting the information already sent to toyota which was sent to them.on november 22, the bosch representative went to the dealership and downloaded the edr data.on 11/26/16 - received report from eaa engineering analysis.indicates that the car accelerated from 2.5 mph to 7.5 mph in 1.8 sec.accelerator depressed to 100% and at 98% at impact.there was no post crash information in the report.i have called toyota three times since receiving the report and have not been able to speak with the case manager nor the claims department to date.they indicate that i won't hear anything until january 5.in the meantime i am driving a rental car.
I was leaving work and as i got on to the freeway, i noticed that when i pressed the acceleration, the car would rev and jerk. Didn't think much of it thinking i would make it home. By time i made it to the freeway, my car began to rev loudly and i noticed i was loosing acceleration. Around this time i was going almost 65mph.so i pulled off the freeway and inspected the engine, didn't see anything out of the ordinary so tried to crank it up again. Car crunk, 'ready' light came on and so did electric vehicle mode. As the car went start the engine, the loud rattle and shaking of the car could be hear and felt. I was able to drive another half a mile before the car just shut down. They car would not drive over 5 miles per hour. When it shut down the engine began to smoke so i knew that could not be good. I tried to turn it back on and at the point i noticed i could not put the car into reverse nor drive. The 'ready' light did not come on and i no longer had power steering. The following day i got it towed to the mechanic and was informed that i had 'threw a rod.' i looked and saw that other owners had submitted a complaint with very similar issues. Thought that submitting this would be effective as if this issue persist. There may not be other owners who are lucky enough to make it off the freeway without having any acceleration power.
The contact owns a 2013 toyota prius v. Whenever the vehicle was placed in park, the vehicle continued to roll. The contact's vehicle crashed into the front fender of another vehicle. The air bags did not deploy. A police report was not filed and there were no injuries. The vehicle was taken to the dealer where it was not diagnosed, but the structure of the vehicle was repaired. The failure recurred when the brake pedal was depressed, and the vehicle failed to stop. The manufacturer was not made aware of the failure. The approximate failure mileage was 20,000.
The engine oil runs low between oil changes and no warning lights are displayed.the car was in motion and shaking and jerking occurred.the car was on a city street.i added the appropriate type and weight of oil.it has happened several times since first time but i check it regularly.i know one other prius v 5 2013 owner who has the same issue.
I was driving and pulling out into the road and upon accelerating the car jumped and then suddenly stalled - luckily i was able to move it to the side of the road. After restart the car is running slowly as far as pickup and all the yellow lights are on. It seems this was a recall in oct. 2018 and i think now my inverter is blown or not working.taking it to the dealership to diagnose.
Rear passenger side seatbelt jams frequently.issue started ~3yrs into ownership but since using latch car seats for my kids in that seat didn't need to use or would use other seats if unable to release the seatbelt.i took into dealership to look at 5yr / 80,000 mark (nov 2018) and they tugged and were able to get functional, but problem quickly came back.now at 7yr/100,000 mark, belt is completely non-functional and requiring a $400 replace cost (outside of any warranty per dealership and toyota corporate so no further action taken).my case id is [xxx] with toyota and i am currently incurring the cost to replace as my daughter is now outside non-latch car seats.i would feel sick to my stomach if anyone else has similar issue and decided to not replace and in course of an accident would be injured or die because of it. I feel this should be a recall item if there are issues with the part and feel since this is being considered outside of any warranty make me hesitate to purchase another toyota again.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2013 toyota prius v. While driving at approximately 60 mph, the brakes activated independently and caused the vehicle to rapidly decelerate. In addition, the seat belt tightened without being used. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000....updated 04/11/16
Looks like the metal piece that attaches the seat to the floor of the car is resting. I took it to the dealer and they said it is out of warranty. I think that toyota covers rest for 10 years. They say no looks like the metal piece that attaches the seat to the floor of the car is resting. I took it to the dealer and they say it is out of warranty.it is it's only by a few months.
During an inspection, it was discovered that the brake accumulator and booster developed an internal leak. Fluid was accumulating on top of engine components and inside the cabin on the brake pedal. The repair cost nearly $3,000.00 and can only be performed at a toyota dealer due to a special tool.
The contact owns a 2013 toyota prius. The contact stated while driving with the brake pedal applied, the vehicle hesitated and was slow to respond. The brake warning light was illuminated. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the brake module needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 125,000.
2013 prius v - brand new.brakes make a grinding noise when cold.three different toyotadealerships told me that it is normal for the brakes to grind when cold.nothing they could do about it.vehicle now has 15,000 miles on it and it still makes grinding noises when cold. I had a 2010 prius and had no problems with it.found on the toyota owners website there are several others with the same problem.one of them had the seattle toyota dealership fix the problem:toyota of seattle1,379service details rear brake noise when cold prius v r&r both calipers, r. Dsc 1-sd (on-veh) comb: opposite sidethere is a fix and toyota is refusing to fix the problem.please issue a recall for this problem before the grinding brakes become a loss of braking action and accidents occur.
With my foot on the brake, coming to a stop at a stop sign, we went over uneven pavement and the car lurched forward while only a few feet from the crosswalk.braking to a stop at an intersection - the road is dry and flat.the car's traction control/slippery icon comes on.car is parked in an underground parking lot.start car and reverse out of parking spot when the car suddenly stops and losses power.had to start car again and the slippery icon comes on and car wouldn't go into gear.power on and off a few times before car went into gear.
My wife started her car this morning, put it in park and then stepped out to get the mail.the vehicle unexpectedly moved forward running her over and pinning her leg underneath.she is currently at the hospital being checked for internal injuries.has this been reported and if so, why not fully reported?
Was going down hill at 40mph the light turned red i tried to stop i pumped the brakes twice then twice again the lain to my life was full to my right was a curb about 13in heightand by then we were in the back end of the car in front of us and no air bags i don't know when air bag deploy or at what speed i thank god for othercars back ends that we can hit and not kill any one i guess.
This has happened five times now, thus far only on a level surface. Starting with the car off and parked with the parking brake on. I depress and hold the brake pedal with my right foot. Start the car by pressing power. While continuing to hold the brake pedal i depress and release the parking brake to disengage it. Then, still with my foot on the brake pedal, i shift into reverse. Instead of remaining still the car rolls backwards. Immediately depressing the brake pedal farther does not cause any braking. I have instinctively removed my foot from the pedal completely and then depressed the pedal again. The second attempt has always resulted in braking. Fortunately this has occurred only when there has been no traffic or obstacle behind the car but it is greatly concerning, particularly on san francisco hills, to worry that the brakes will not function when shifting into gear from park. Further there seems to be no warning when the brakes may malfunction. I can only tell the brakes aren't working when it starts rolling backward under power.
While traveling on a local interstate, i had to use the brakes because traffic in front of me had slowed.when pressing the brake pedal it went all the way to the floor and at the same time two different warning lights on the dash illuminated; the abs light and the brake failure light.i managed to slow the vehicle using the emergency brake and engine compression.car was towed to a local toyota dealership and they was not able to identify the problem.they state that when they checked the car the next morning the car had brakes.however, when the service tech performed a test drive later that day, she would not release the vehicle because again the brakes failed but again when further tested, this prius again had normal brakes.the ecu software was updated and i was told that was the issue but that is not possible.the car is unsafe to drive,.this issue needs to be investigated because if this prius has the defect so do others.
The contact owns a 2013 toyota prius v. While driving approximately 20 mph and attempting to brake, the vehicle did not stop and the tire pressure monitoring system, anti-lock, brake, and electronic stability control indicators illuminated. The vehicle was towed to john elway's crown toyota (1201 kettering dr, ontario, ca 91761) where it was diagnosed that the brake booster/brake booster pump and master cylinder needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who determined that the vehicle had a software failure. The manufacturer was not notified of the failure. The approximate failure mileage was 106,853. The consumer stated the vehicle over heated. The hybrid battery pack needed to be replaced and the was also an issue concerning the electric pump assembly. A recall repair was completed on the vehicle that caused issues with the master cylinder and brake booster pump assembly. The consumer has since not driven the vehicle.
While driving the vehicle a sequence of 4 lights appears on the dash- 1. Brake light 2. Master warning light 3. Slip indicator light and4. Abs (anti-lock brake system indicator light). When this happens the vehicle's power braking system goes into what seems to be a manual mode making the pedal hard to press and brakes to malfunction, it is so dangerous. I took the vehicle to my local toyota dealer and they confirmed fault code c1391 (abnormal leak in the accumulator) and the "brake cylinder assy. Abs pump, part # 47050-47110 is defective. The estimate given by the dealer for my repair was $3040.00. After doing my research on the condition, it was discovered that toyota has issued a warranty enhancement letter coded "zjb" for similar prius vehicles of the same year span as my vehicle. After contacting toyota, they stated the enhancement is vin-specific and the prius v model does not fall within the "zjb" enhancement. The enhancement currently applies to 2012-2015 prius and prius phv vehicles, but not the prius v. The program offers complete repair, at zero cost to the customer. It is my position that the prius v should be included in this rework as it affects the same components, same fault codes, and same symptoms affected on the covered models. Toyota is well aware of the issue with these abs brake pumps going back to their 2010 cars. It is also my position that since there are less prius v models on the road, there just hasn't been enough complaints to make it relevant. I currently have an open file with toyota, the file number is 2005133097. At this time they have agreed to make some adjustments on the repair costs, however, toyota should be required to add the prius v model to the "zjb" warranty enhancement rework letter. There are many other prius v model owners that this issue is affecting and not being treated fairly by toyota. Please do what you can to help? *dt
Partial brake failure caused by faulty brake booster and actuator.vehicle was in motionn on roadway when loss of braking suddenly happened.
We rented a toyota prius from enterprise in shreveport la at the airport. We drove to kilgore tx for the shakespeare festival. In kilgore, the driver with one passenger attempted to enter a diagonal parking space in front of a strip mall. Upon approach, going approximately five miles per hour or less, the car's brake pedal went to the floor, with no braking happening. The car then surged into the parking space, up over the curb, and into the corner of a store, causing extensive injury to passenger side and passenger, minor injury to driver, and extensive injury to the building. Police records state that "at the scene, i checked the brakes of the vehicle both running and not running and fond there was little or no resistance while threatening pressure to the brake pedal. I observed the brake pedal go all the way to the floor and heard a metallic grinding. This lead me to believe the brakes did not function properly at the time of, or immediately prior to the accident."
My brakes failed on a two-lane divided street in lutz.we were driving straight, and when my husband put his foot on the brake, they failed. We drove to the nearest toyota garage and the agent said that it was a master cylinder problem but the prius would be covered under a recall - prius' less than 10 years old and less than 150,000 miles on the clock were covered. My car fit both criteria.on returning to collect the car, none of the v class prius' were included. The part number was c1391. We had to pay $3886.09. Our manufacturer number was not covered. It was one number different.i spoke to the most senior executive i could contact at toyota. (danny castro). Danny had no answers that i found satisfactory. His basic reply was: 'your manufacturers number is not included.' these are my concerns and reasons:1. There is a known fault with the master cylinder with all prius cars, but the company says that it is only responsible for certain manufacturer part numbers, which doesn't include the v's.i think it's a design fault and by giving the part a different number to avoid the recall on v's, seems underhanded. 2. There is nothing i have done to instigate or aggravate this problem.3. My car has been perfectly serviced and i have not missed any mileage dates.4. We were lucky. With the brakes failing abruptly and without warning, we were at risk and i believe that my complaint may save others that aren't so fortunate as us. All prius cars should be covered under the recall program.the internet documents master cylinder failures on all prius models, the top one being a leak; my problem. 1.5 million cars are being recalled - why not mine!!!!
This is something that's happening occasionally, i'm driving and all of the sudden, the traction control, abs and brake lights, turn on and the brake pedal feels sluggish and starts to apply at a dangerous low level, the pedal almost hits the floor, then a day may pass, then it starts normal again, for a couple of hours, then, the lights come on again, and the pedal starts with the problem again, it's getting very dangerous for me to drive the car. That happened with my youngest son and my grandson, this started at april, and it still doing it 'till this day, please help.
The abs/regen/hydraulic braking conflict on 3rd gen prius' previously documented, is getting worse as my car ages.it was only slightly apparent in the first 2 years but is getting progressively worse.the brakes let go on constant brake pressure when the front wheels lose traction: wet road, bumps, train tracks, gravel, uneven road surface, speed bumps, etc..previous models were subject to a recall. Brake problem documented here: http://toyota-alabama.com/alabama-engineer-tackles-prius-brake-issues-and-discovers-potholes/; this now occurs on a daily basis, but i have inputted the event date as 1/1/17.
2013 prius, mileage 100,590 car in motion driving on city streets. While breaking on uneven roads/potholes, the car skids and front wheels lock up and traction control/break assist light appears on the dashboard. When this occurs the car is dangerously slow to break and takes far too long to stop. This happens almost daily on my commute to work in both dry and wet conditions. This seems to be an issue with the breaking/stability system.
The contact owns a 2013 toyota prius v. While driving at approximately 60 mph, the brakes activated independently and caused the vehicle to rapidly decelerate. In addition, the seat belt tightened without being used. The vehicle was taken to a dealer where the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 62,000....updated 04/11/16
Second of two accidents.braking distance appears severely compromised.unable to stop within a reasonable distance.
Own a 2013 prius v.noticed about 5 times over past 2 years-when car starts after sitting overnight (12 hours) and put into gear, car will roll back while foot is depressed on brake.after a few feet of rolling and pumping brakes, car will stop.no injuries or damage sustained as car was in flat carport.over past 6 months, braking while at low speeds (less than 5 mph), produced a rhythmic jerking type of stop. Dealership diagnosed problem as needing replacement of brake booster pump and master booster assembly. Drove car without repair for 1.5 more months when abs warning lights came on while on the freeway.stopping distance greatly increased and need to press the brake down hard was a significant difference.wrote to toyota headquarters as well as local servco which is the main toyota/lexus/subaru dealer in hawaii.they declined to my request to repair the defect at no charge stating car is not covered under the zjb customer support program that toyota already has in place for 2010-2015 prius and prius plug in (but not the prius v).dealer states the zjb program is a "courtesy" for those covered vehicles. This is a defective part that toyota and servco knowingly sold to the consumer-it is a consumer safety issue.
Prius displayed all brake warning lights when car was running. Toyota dealership confirmed that brake booster and pump assembly need to be replaced, but would not replace them under customer support program 20te07 because they could not pull the specified diagnostic code. Dealer acknowledged that the battery dying two weeks prior could have erased the necessary codes, but still refused to fix the car. After calling the corporate customer service line and speaking to someone for 30 minutes, they stated that toyota could fix the problem, but made a business decision not to.
Started hearing faint popping/thud sound when turning wheel to left at slow speeds like backing up or in the process of parking that involves turning wheel to the left. This is accompanied by some loose feel on the steering wheel when it makes that sound.initially started hearing/feeling it when it had 9k miles on it. Brought it to the dealer for 10k service and complained about it. They/i could not replicate it. Still hearing the sound and feeling it onsteering wheel. Sound and feel got worse with steering as mileage went up. Brought to local dealer at 20k miles for service and complained about it again. Was able to replicate the symptom with service manager on boardbut service manager says it was normal. Had to bring vehicle back at 23k miles and insist there is a problem because i can replicate the problem consistently. Once in a while the sound and feel is affecting steering to the right now.
The contact owns a 2013 toyota prius v. The contact stated that the vehicle had mold growing inside the instrument panel section of the dashboard. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was replaced by the dealer. The manufacturer was notified of the failure. The failure mileage was 100. The vin was not available.
The contact owns a 2013 toyota pruis v hybrid. The contact stated that a large rodent entered the vehicle and chewed through the harness strap of a child seat that was in the vehicle. The contact inspected the vehicle and did not find any holes in which the rodent may have entered. The contact was concerned that if a rodent entered the vehicle, it could cause a crash while driving.the vehicle was taken to a dealer where the failure was unable to be detected. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 12,000.
Driver pulled into parking stall. Foot on brake at curb. Pushed the "p" button for park function on dash board. The car reved and lurched over the curb toward the building. Driver continued to press brake pedal and swerved to avoid the building, yet scraped the side with side panel and running over tw0 recently planted trees. The car continued lurching for approximately 30-40 feet, back off of the curb, past to two parked cars (which sustained no damage). The car finally came to a rest on its own. The engine was still running until the "start/off" button was depressed.
The contact owns a 2013 toyota prius v. The contact stated that there was clicking sound coming from the front driver's side of the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing the driver's side half shaft and ball joint to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 38,000.
My vehicle has a blown motor. It has 152k miles on it. It began to randomly eat oil. I service the vehicle regularly through pep boys. The oil light would only come on around a curve. There is no engine is hot light and the check engine light didn't come on. Now it will cost 6k to fix the motor and i still owe 10k. Toyota denies anything about a recall or lawsuits when we called and will not help. Any information you may have on litigation would be appreciated. Thanks for your time,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*pm
While traveling at speed limit on freeway sudden explosion with no contact from rock/stone or debris-shattering glass solar panel in front of sunroof
Driver pulled into parking stall. Foot on brake at curb. Pushed the "p" button for park function on dash board. The car reved and lurched over the curb toward the building. Driver continued to press brake pedal and swerved to avoid the building, yet scraped the side with side panel and running over tw0 recently planted trees. The car continued lurching for approximately 30-40 feet, back off of the curb, past to two parked cars (which sustained no damage). The car finally came to a rest on its own. The engine was still running until the "start/off" button was depressed.
Air conditioning stopped working while driving on 7/4/2015.we were in eastern washington at the time in 100 degree temperature. We took it to the dealer, toyota of seattle, on 7/8/2015.on hearing our concern, the service technician suggested it was probably road damage.and, on inspection, it was determined to be road damage which is not covered by warranty.if they suspected before actual inspection, i would contend that it is a design flaw.in order to increase the mpg, they omitted standard engine protection equipment on the undercarriage.people in hot climates who have health conditions depend on air conditioning. We fear there may be other design faults that will emerge because toyota will do whatever is necessary to maximize mileage.
Although our vehicle is not identified for a recall the symptoms are exactly the same description as the nhtsa campaign number14v053000.dealer says everything is normal but we are concerned about driving the vehicle with the whole family which includes children. Concerned about toyota not responding to our claims and the risk of collision as a possibility.
Car began to display incoherent dash icon and alerts.we parked and had a tow service deliver our vehicle to town & country toyota, south blvd, charlotte nc.there they told us it needed alternately a $1,500 repair, a $350 repair and finally a $100 repair, none of which the service salesman could describe or explain.when we mentioned the symptoms were identical to the "hybrid system/failsafe driving mode" recall notice he was evasive and said that we were too late for the recall. We didn't think it was possible to be too late for a safety recall, especially one that landed in the last week.after two (2) 20 minute waits on hold calling the toyota customer experience center, we were told nothing of value, except we could choose to go back to the same dealer and ask for someone different, or we could go to a different dealership (i am not making this stuff up...!)we are at a loss; is this a safety concern or not?toyota and the dealer do not act like it's very important to them. Is it possible for your enforcement powers to move this process towards a result that might entail additional safety..?
Often referred clock spring as it is referred to part number 84307-47020it affects a multitude of things on my car that are safety related includingthe horn, the buttons on the steering wheel that control the radio and tricks odometer, the airbag, maybe be airbags plearle, be adaptive cruise control and maybe other things.my knowledge my car has never been wrecked or had airbags blown and this is very premature for this part to fail. Believe toyotashould take responsibility for it.the warning light came on and it says in the manual that is unsafe to drive. Do not have a clue why it failed.the toyota dealer repairis close to $900 which is ridiculous.
My car has a problem with the radar control. It has failed multiply times on the freeway when i had it in cruise. The problem is that a "beep beep goes off and then the car slows down for no apparent reason. This has happened mostly in wet weather but has failed many times. With no one in from of me. I had it in to toyota and then spent the whole day going over the car. They said there is nothing wrong with the car but maybe not use the cruise. They would not sent me a letter to the fact that they did not find anything wrong. It took me 3 to 4 days of calling and faxing to get this info. Now the insurance company is telling me that before i bought this supposable new car in 2015 with only 8,000 miles on it that it has been wrecked or in 2 accidents before i bought it. I believe that there is something seriously wrong with it and it is a danger to drive it. Can you help me.i can not supply you with any data other than my permission fax that i sent toyota to go through my car. My son drove the car or i am not the only one that witness this occurrence
I was driving on the highway the other day and my 2013 prius and all of a sudden i felt a pop and i had no gas by the grace of god i was able to pull over and not get killed i called for roadside assistance i did have power i did have steering but there was no gas upon checking at my toyota dealer they said the piston had gone straight through the engine and i needed a new engine and that it was probably due to abuse of oil and lack of oil changes i googled and saw that this was a known problem and i'm actually a doctor and have seven children and i did change my oil and i had no warning light
Today, 9/11/2019. I was driving on highway 405, my car was going at highway speed around 65. Suddenly there was a beep sound and my engine light turn on. My vehicle went into the "limp home" mode, the car would not accelerate. Then the car red light was on, and the speedometer went off and the engine shuts off. Luckily i was driving on the slow lane as i was planning to exit the highway in a mile distance. My vehicle would not respond to the acceleration pedal at all, so i put on the emergency flashing light up and slowly row out toward the exit. This is the third time happened to me, within the last 30 days. Two incident happened on highway and one happened on local road. The first time was also on highway with similar experience. I am lucky to be alive. I have brought my vehicle in to the toyota dealer maintenance 5 days ago, 9/13/2019, where they claimed they have checked everything and told me the vehicle was fine after charging me $150 analyze fee. The vehicle is obviously not fine and i could have been killed on highway. The picture provided was the day before i brought my car in to the toyota dealer.
Driver pulled into parking stall. Foot on brake at curb. Pushed the "p" button for park function on dash board. The car reved and lurched over the curb toward the building. Driver continued to press brake pedal and swerved to avoid the building, yet scraped the side with side panel and running over tw0 recently planted trees. The car continued lurching for approximately 30-40 feet, back off of the curb, past to two parked cars (which sustained no damage). The car finally came to a rest on its own. The engine was still running until the "start/off" button was depressed.
The contact owns a 2013 prius v. The contact stated that while decelerating, the vehicle suddenly accelerated and crashed into a metal gate. There were no injuries. The contact indicated that the failure recurred on multiple occasions. The vehicle was taken to the dealer who was unable to diagnose the failure. The manufacturer was notified of the failure. The failure mileage was 10,000.
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