We found the following complaints for TOYOTA HIGHLANDER (2012)
Read complaints for TOYOTA HIGHLANDER (2012)
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 40 mph, another vehicle crashed into the contact's vehicle and the air bags failed to deploy. The contact sustained a head injury that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 54,000.
The air bag warning light came on while driving on a city toad. The display also notified me and read, please take this to a toyota dealer for service. The horn on the car also stopped working. This is a major issue no horn and a defective air bag. Are they connected?
Takata recall - driver air bag did not inflate fully during the frontal accident on 05/26/2018. Passenger air bag did not inflate at all during the frontal accident on 05/26/2018. Side air bags did not inflate at all during the frontal accident on 05/26/2018. Vehicle was moving on highway. Vehicle was purchased new from dealer and on
Re: occupant classification system, srs, zero point calibrationsafety issue. Owners will be reluctant to spend $130+ at the dealer for calibration. Local repair shops is not equipped to do the calibration. Must be a dealer. I spent the money. I know of others who have not. This vehicle has 49000 miles on it. The passenger seat is infrequently used. The warning lights and display went off just after someone sat in the passenger seat. Something is not right with this seat sensor system. Lots of people complaining online about the need to re-calibrate.
The contact owned a 2012 toyota highlander. The contact stated that while driving at approximately 70 mph, control of the vehicle was lost due to the road being wet. The vehcile began to spin hitting another vehicle causing the vehicle to land off the road into a ditch. The vehicle received damage to the front-end and the air bags failed to deploy. The vehicle was towed and totaled. A police report was filed. The contact stated the driver received neck injuries and both passengers that were seated in the rear received injuries to the head and right side of the abdomin. No medical attention was needed. The manufacturer was not made aware of the failure. The approximate failure mileage was 99,000.
The contact owns a 2012 toyota highlander. The contact stated that while attempting to park, the vehicle suddenly accelerated and crashed into a wall. The air bags failed to deploy. The driver did not sustain any injuries and a police report was not filed. The dealer was contacted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,000.
The contact owns a 2012 toyota highlander. While stationary, the vehicle accelerated rapidly without warning. The contact stated that the vehicle crashed into a cabinet in front of her house. The air bags did not deploy. A police report was not filed and there were no injuries. The manufacturer was not made aware of the crash. The failure mileage was 48,000.
Drivers airbag failed to deploy in accident. Front end crushed, probably $20,000 damage to front end although tow truck driver said it was totaled.wife was driving and could have been injured if seat belt had failed also.
Major issue with airbags july 2021. A warning appeared shortly after passenger sensor malfunction, that stated ā€œcheck srs airbag system. Have your vehiclechecked by dealer immediately.ā€¯dealer did diagnostic. Toyota dealer has tried to fix airbags three times in three weeks but it fails within a day or so and warning comes back on. Toyota has issued a recall for 2012 highlanders for seats and front airbag that describes the issue this vehicle has however toyota dealer said our vin is not included.the recall is under campaign no. 13v014000 report date jan 16 2013 component seats.
The air bag warning light came on while driving on a city toad. The display also notified me and read, please take this to a toyota dealer for service. The horn on the car also stopped working. This is a major issue no horn and a defective air bag. Are they connected?
2012 toyota highlander limited door lock actuators began to fail at about 40k miles.the initial failure began with rt front passenger door, but all four doors began to fail to lock or unlock intermittently by smart key remote or by driver side door controls (sometimes all the doors would fail to unlock). Emergency access to any of the passengers would be a concern.at 47k miles, two of the doors' actuators (rt front passenger & lt rear passenger) had totally failed, and are being replaced by dealership at owner's expense of $900 plus $125 diagnostic fee.web research of multiple toyota and automotive forums have revealed that similar door actuator failures have occurred with other toyota models and years, many reporting failures that occur immediately following expiration of warranty at 3yrs/36k miles.based on other toyota owners' reports on this issue, we are concerned that the other two door actuators are likely to fail in the near future.
While driving at highway speeds and exiting a highway, approximately 50 mph, the steering wheel locked up, dashboard flickered, and engine died. The red steering wheel warning light came on briefly, but the wheel could not be turned for several seconds. This happened 3 times in the period of a few minutes. Battery & alternator were tested - no malfunction.
Car has over 117,000 miles and is excessively consuming oil. There is no sign of leaks anywhere.i do not get any warning anywhere about low oil, all i see is a small message that sometimes blinks indicating 'oil pressure'. Oil is not lasting 1000 miles. I thought maybe the oil was not properly filled but after a second oil change, same happened, oil empty with less than 1000 miles after an oil change. Car has been always kept with all recommended maintenance and all oil changes have been done every 5,000 as recommended by toyota. Have never been in any accident that could cause any engine problem, seems this is a factory defect.in the electrical part, power back door does not close/open, there is a recall for thatbut no dealers in my area will fix it because one of the parts that is inside that motor is not listed in the recall specs and dealers will not fix unless i pay. I took the car to the dealer about 2 years ago. This refers to the warranty enhancement letter zg4.
Rear tailgate no longer works.started not closing off and on in jan. 2015. Finally stopped working all together in august 2015.took to my local dealership to see why it was not working they diagnosed it as a broken motor.i would be responsible for the cost to fix it.since it is now out of warranty. Contacted the toyota corporation they went over my complaint and said they would not cover it under warranty even though there is a toyota service bulletin on it in 2012 and many class action law suits filed on it.
The door locks on my 2012 toyota highlander stopped working. With only 17500 on the car, all 4 doors wont close with the key fob, or on the door. They open but dont close, i have to manually close each door lock every time i want the doors locked. I am the only owner, i bought the car brand new, and as soon as it came out of warranty the door locks stopped working.
Major issue with airbags july 2021. A warning appeared shortly after passenger sensor malfunction, that stated ā€œcheck srs airbag system. Have your vehiclechecked by dealer immediately.ā€¯dealer did diagnostic. Toyota dealer has tried to fix airbags three times in three weeks but it fails within a day or so and warning comes back on. Toyota has issued a recall for 2012 highlanders for seats and front airbag that describes the issue this vehicle has however toyota dealer said our vin is not included.the recall is under campaign no. 13v014000 report date jan 16 2013 component seats.
Purchased used 2012 highlander ltd from college park hyundai/honda, college park md 20720 in feb 2017. The front passenger automatic door actuator failed to unlock the vehicle. The failure recurred on three of the four doors. Thedoor lock actuators were replaced by the dealer..vehicle had 48,000 miles.
The door locks on my 2012 toyota highlander stopped working. With only 51k on the car, all 4 doors wont close with the key fob, or on the door. They open but dont close, i have to manually close each door lock every time i want the doors locked. I've seen many posts about this! i think its time toyota fixes the problem with a recall! i was told by toyota dealer that it is malfunction of the actuator and that they see this all the time with this module... It would cost me $500-$600 to let them fix it!!why should the consumer have to pay for the manufacturers problems!! can i hear recall! recall! recall!!
When locking the doors, even though the batteries have been changed the doors have to be locked manuel. The trunk opens on it own. I can be in the house and when i go outside the trunk is open.
Door lock/unlock stopped working about 1 year ago. I was told by the dealer that i had to cover the diagnostic test. I got it done today and was told that the 3 defective doors have an issue and some part must be changed at a tune of $1700! if the car has an electrical issue, the manufacturer should cover it, especially because it involves 3 out of 4 doors. There was nothing i did or could have done to mess up the 3 doors.
At approximately 30,000 miles the driver's side rear door lock actuator had to be replaced, which was covered under warranty.since that time, the driver's side front door failed at approximately 40,000 miles and was replaced outside of warranty and now the passenger side rear door has also failed.three of the four door lock actuators have failed between 30,000 and 42,000 miles and only one was covered under warranty.
The rear passenger door lock no longer works.it has to be manually locked and unlocked.i see that many other people have complained about the same type failure in their vehicles at approximately the same mileage-right around the time the warranty has expired or soon after.it seems that this is a common enough problem that it should be fixed at toyota's expense.
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 35 mph and steering to the right, the engine suddenly emitted an abnormal noise. The contact also stated that the headlights would not shut off intermittently when powering off the vehicle. In addition, the defroster for the rear window would not function properly, causing the windows to remain foggy for a long period of time. The vehicle was taken to the dealer for diagnostic testing where the technician advised that there were no failures. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 1,000 and the current mileage was 3,300.updated 1/29/13
The driver seat window is going off track. The glass does not go up correctly and has almost looked like it was going to fall out.this has happened while driving the vehicle and with the vehicle stationary.
While parked at a curbside, with engine idling, i spontaneously decided to adjust my tilt steering column (up/down) to see if there was a more comfortable position to drive.when i moved the column down for the first time (i had never tried to adjust the position previously, since i bought the car one year earlier), the car's engine immediately shut off.i could not re-start the engine and all i kept thinking was thank-goodness i was not driving, as i had lost engine, steering and braking power.the recent headlines about gm's ignition switch problems and drivers suddenly losing control while driving made me realize that i could have easily been in a similar catastrophic loss of control situation, because of the tilt-steering problem i encountered.i thank the stars that i was not driving or on a highway when this occurred.my car had to be towed to the dealer for repair.apparently, an ignition switch wire somehow became detached or broken due to my single tilt action.scary indeed.
The door locks on my 2012 toyota highlander stopped working. With only 17300 on the car, all 4 doors wont close with the key fob, or on the door. They open but dont close, i have to manually close each door lock every time i want the doors locked. Am i the only owner?i bought the car brand new, and as soon as it came out of warranty the door locks stopped working. I disconnected the auto close when i put the car in drive, now the doors close once in a while from the key fob.
Powerlift gate bar came off from door, mechanic says i need a new tailgate.
The front driver window was making a clicking noise as if it were coming off the track. Eventually, the arm motor stopped all together and i had to replace the arm. Now the front passenger window is making the same noise and i'm afraid to open it.the leather interior is cracking badly on all seats. I rarely have passengers and condition the leather. I've had to use an adhesive to prevent additional cracking
The power door lock actuator went out on the rear passenger door if my 2012 toyota highlander.i only noticed the failure by chance.after my six year old son got out of the car one day, i tried the door handle and noticed it was unlocked.i hit the key fob lock button again, and the other three doors locked, but not that one.it turns out, the door had not been locking for months.i park in the driveway at home, and a remote surface lot at work, so essentially the contents of my vehicle have been wide open to theft for a long time.more seriously, the rear passenger door will not unlock when the transmission is put into park, or the unlock button depressed.my son, who is still in a car seat with a five-point seatbelt, is essentially trapped in the vehicle.someone has to open the front passenger door, and reach past the headrest to manually unlock the rear door.if you conduct a little research, you will see this is a common problem on toyota vehicles.it costs $500 per door to fix at the dealership.while automatic locking may be only a convenience issue for owners, failure to unlock doors is a major safety issue.
Right front door does not lock or unlock using the keyless remote have to manually lock and unlock the door. Took it to the dealer and had to have the actuator replaced on march 17th, 2014. Now on april 8th, 2014 driver side door does not lock or unlock using keyless remote again having to manually lock and unlock the door. Taken to the dealer again and has to have the actuator replaced. Two actuators needing to be replaced in less than 1 month. Suv needs to be recalled.
Rear tailgate no longer works.started not closing off and on in jun. 2016. Finally stopped working all together in aug 2016. Took to my local dealership to see why it was not working they diagnosed it as a broken motor.i would be responsible for the cost to fix it.since it is now out of warranty.they would not cover it under warranty even though there is a toyota service bulletin on it in 2012 and many class action law suits filed on it.
My 2012 highlander currently has 110,000 miles on the vehicle. At this time none of the power doors locks work when the key fob or door button is depressed.it has been confirmed by my local toyota dealership, that all four lock actuators are faulty. The estimate to fix this problem was presented to me at $2,000.00. I have owned multiple cars prior to this incident, most of them being toyotas and i have never heard of all four door locks being deficient at the same time.i, along with many others feel as though this type of failure is unacceptable and may be grounds for a mass recall due to its frequency rate.
Driving in a major city, with my wife and two small boys in the back seat, came up on a stop (police closed the road and traffic was stopped. We wait 10 minutes before i place the car into park and doors unlocked. Once traffic started moving only, we heard lock the locks engage but they actually did not engage thus leaving all doors unlocked. As traffic started moving a homeless man opened my door and assaulted me because my doors were not locked. I pushed back and pulled my door closed and manually switched the lock to engage. Then i did the same to my back doors where my kids were. Once we got home and put the car into park, the doors did not unlock. I pulled on the handle, pushed the lock out and the lock would not disengage. If there had been and emergency and i had to flee the car i would be unsuccessful and would be injured.
The 2012 highlander speedometer consistently shows 3 miles over the actual speed, as compare to various highway speed monitors and commercial gps speed indicators. However, toyota dealer and headquarter said the speedometer is within performance specification. I believe this could be a safety issue as driver may not be sure of the actual speed of the vehicle.
2012 toyota highlander. Consumer writes in regards to intermediate steering shaft failure and horn cable failure. *ldthe consumer stated there should be a recall for these failures and to be reimbursed. The vehicle was repaired.
While driving at highway speeds and exiting a highway, approximately 50 mph, the steering wheel locked up, dashboard flickered, and engine died. The red steering wheel warning light came on briefly, but the wheel could not be turned for several seconds. This happened 3 times in the period of a few minutes. Battery & alternator were tested - no malfunction.
I was driving on a highway i heard a noise and smoke started coming from under the hood i pulled over and looked under the hood and saw smokr a tow truck driver who happened to be passing by pulled over and sure fire under the hood he put the fire out with a fire extinguisher i called nine-one-one four fire trucks to make sure the fire was completely extinguished my mechanic says a rod popped and punctured the oil tank which caused all the oil to leak out onto the side of the highway the firemen actually spread sand over it my insurance company he's refusing to repair the car because they say there was a maintenance issue because there was no oil in the car when they looked at it there was no oil in the car because it all leaked out on the side of the road i had just put oil in the car the previous day this happened on november 26th 20186
When stopping the auto on 3 occasions the engine began racing very strongly....updated 02/07/13 however, while the highlander was being checked, the consumer and her husband experienced sudden acceleration while driving a toyota camry loaner, causing a crash and personal injury. Updatd 02/11/13
With 1000 miles left on an oil change or so our car would randomly stall when you make certain turns.occaisioanlly the oil light would pop one when it would stall.i checked the dipstick and you could not see anything on it.i added oil and took it into dealer.they are doing a consumption test to see how much we lose in 1000 miles.this vehicle only has 86,000 miles on it.we have no leaks and no visible smoke coming out of exhaust.this has me worried of similiar problems they had with one of there other 4cyl engines.
Car has over 117,000 miles and is excessively consuming oil. There is no sign of leaks anywhere.i do not get any warning anywhere about low oil, all i see is a small message that sometimes blinks indicating 'oil pressure'. Oil is not lasting 1000 miles. I thought maybe the oil was not properly filled but after a second oil change, same happened, oil empty with less than 1000 miles after an oil change. Car has been always kept with all recommended maintenance and all oil changes have been done every 5,000 as recommended by toyota. Have never been in any accident that could cause any engine problem, seems this is a factory defect.in the electrical part, power back door does not close/open, there is a recall for thatbut no dealers in my area will fix it because one of the parts that is inside that motor is not listed in the recall specs and dealers will not fix unless i pay. I took the car to the dealer about 2 years ago. This refers to the warranty enhancement letter zg4.
My highlander was at the airport for three days parked. When i was leaving the lot i was driving slow in the lot to pay my parking. When i got out of the lot to main stream traffic i tried to accelerate and the car would only go slow as i kept pushing the throttle. There were cars on both sides of me with no one in front and then the car just took off. It did startle me because i was not expecting this. Thank god no one was in front of me because i am sure i would not have reacted fast enough to stop because of the rapid acceleration. Something is wrong with the throttle in these vehicles. I did not take it in because i am sure they would not have been able to reproduce the problem. This has only happen once and i hope it doesn't happen again.
The "maintenance required " light came on and i started noticing a strange noise as i started the car every morning and again as i accelerated. I called and made an appointment with the dealer i purchased thevehicle. The service attendant reported to me that the oil level was barely visible on the dip stick. The dealer ship conducted an "oil pressure test" and did not discover any leaks. So they are conducting an "oil consumption" test and i am to return to the dealership after 1100 mile to determine the amount of oil consumed on my vehicle.
Vehicle got stuck in shallow wet sand,within less than a couple mins of attempts to move forward and backward by spinning wheels , the car started smoking and became fully engulfed in flames.it was a total loss. The issue is the little that it took to start a fire like this - perhaps some component needs to have safety feature added or stern warning communicated and posted in the car of this danger.we learned that lesson the very hard way.internet searches after the fact show occurrences of this same scenario on ice,etc on modern cars.
I was stopped at an intersection (red light) and was needing to make a left turn.the light turned green but this intersection does not have a green arrow so you have to yield to the oncoming traffic.as i proceeded forwarded a little bit into the middle of the intersection so i could make my left turn, i slowed down to almost a stop because there were too many cars and i couldn't turn at that moment.then there was a window of opportunity for me to turn shortly after i slowed down almost to a stop and i stepped on the gas to go, then nothing happened.the vehicle just paused for about 2 or 3 seconds and then suddenly jumped forward.my wife was in the car and she thought it was me mashing on the accelerator pedal but i didn't, it's just that the vehicle didn't do anything and then suddenly jumped forward!luckily when this delay happened, i wasn't in the oncoming traffics lane, nor were there any oncoming traffic close at that moment.at the time this happened, i even thought maybe it was me not giving the vehicle enough gas, but it happened again about a month later.this is when i did a google search for delayed acceleration and i came upon other's who have mentioned the exact same thing happening with their toyota vehicles as well.please look into this as this is very dangerous.this vehicle is less than two years old and i've read that others have had this problem with their older toyota vehicles.i've even read that toyota knows of the issue already but they have no fix?????
Well before my oil changes are due, my vehicle needs more oil. There are no apparent exterior leaks but the oil has to be leaking somewhere or burning away through the exhaust.
While parked at a curbside, with engine idling, i spontaneously decided to adjust my tilt steering column (up/down) to see if there was a more comfortable position to drive.when i moved the column down for the first time (i had never tried to adjust the position previously, since i bought the car one year earlier), the car's engine immediately shut off.i could not re-start the engine and all i kept thinking was thank-goodness i was not driving, as i had lost engine, steering and braking power.the recent headlines about gm's ignition switch problems and drivers suddenly losing control while driving made me realize that i could have easily been in a similar catastrophic loss of control situation, because of the tilt-steering problem i encountered.i thank the stars that i was not driving or on a highway when this occurred.my car had to be towed to the dealer for repair.apparently, an ignition switch wire somehow became detached or broken due to my single tilt action.scary indeed.
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 35 mph and steering to the right, the engine suddenly emitted an abnormal noise. The contact also stated that the headlights would not shut off intermittently when powering off the vehicle. In addition, the defroster for the rear window would not function properly, causing the windows to remain foggy for a long period of time. The vehicle was taken to the dealer for diagnostic testing where the technician advised that there were no failures. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 1,000 and the current mileage was 3,300.updated 1/29/13
On february 4, 2013 the highlander accelerated three consecutive times.turned off the engine each time and engine accelerated when coming to a stop each time.on june 16, 2013 the highlander engine accelerated as the car was slowing down before it came to a stop.we have had acceleration problems with two highlanders and two camrys and no answers from toyota as to why accept for them to try and blame it on driver error.when a car is at a stop and accelerating on its own then there is no driver error.please help us.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Occasionally, after coming to a stop, and then taking off and turning either right or left, the engine will lose power for a few seconds.the engine does not shut off, it just slows down to just above idle speed for 3 or 4 seconds and then resumes normal acceleration operation.
The contact owns a 2012 toyota highlander. The contact stated that the head lights were too dim, making it difficult for night driving. The vehicle was taken to the dealer. The technician verified the failure and adjusted the lights however, the failure was not remedied. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 4,000. ... Updated 02/27/13 updated 03/04/13
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 35 mph and steering to the right, the engine suddenly emitted an abnormal noise. The contact also stated that the headlights would not shut off intermittently when powering off the vehicle. In addition, the defroster for the rear window would not function properly, causing the windows to remain foggy for a long period of time. The vehicle was taken to the dealer for diagnostic testing where the technician advised that there were no failures. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 1,000 and the current mileage was 3,300.updated 1/29/13
When filling the highlander with fuel, it looks like a waterfall of fuel leaking onto the ground. It does not appear to be a gas tank issue but a problem within the lines? once you stop fueling with the major leak and go to another area there is no fuel drop underneath the tank.
My highlander was at the airport for three days parked. When i was leaving the lot i was driving slow in the lot to pay my parking. When i got out of the lot to main stream traffic i tried to accelerate and the car would only go slow as i kept pushing the throttle. There were cars on both sides of me with no one in front and then the car just took off. It did startle me because i was not expecting this. Thank god no one was in front of me because i am sure i would not have reacted fast enough to stop because of the rapid acceleration. Something is wrong with the throttle in these vehicles. I did not take it in because i am sure they would not have been able to reproduce the problem. This has only happen once and i hope it doesn't happen again.
On (or about) the last week of may 2015, i had my auto serviced at the dealship.i was advised that the 'throttle body' needed 'cleaning' and this was done by the dealership at that time. On june 4, 2015, i was backing into a parking spot on a parking lot, wiith the car 'coasting' back and my foot on the brake.about half way into the 'spot' the car engine suddely accellerated and i had to use extreme pressure on the brake pedal to obtain a 'minimum' of slowing.the car only came to a stop when the rear tires, made contact with an 'in-place' cement parking barrier and the engine acceleration only ceased when i put the car in 'park' gear.it has not occured since, nor has it ever occured while driving forward.i am a retired police officer with years of training in driving and driver safety, and am certain of this action ocurring as i have described.
The contact owns a 2012 toyota highlander. The contact stated that the front passenger automatic door actuator failed to unlock the vehicle. The contact stated that the failure recurred on three of the four doors. The driver and passenger rear door lock actuators were replaced. The contact was in the process of replacing the front passenger door lock actuator. Colonial toyota (2600 w pike rd, indiana, pa 15701, (724) 349-9100) was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
The contact owns a 2012 toyota highlander. The contact stated that the front driver and passenger door locks failed when attempting to lock the doors. The vehicle was taken to the dealer where the door locks were replaced per an unknown nhtsa campaign. The failure recurred. In addition, the contact stated that the front driver side door window failed to align when attempting to roll it up or down. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 15v689000 (visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 58,109.
Right front door does not lock or unlock using the keyless remote have to manually lock and unlock the door. Took it to the dealer and had to have the actuator replaced on march 17th, 2014. Now on april 8th, 2014 driver side door does not lock or unlock using keyless remote again having to manually lock and unlock the door. Taken to the dealer again and has to have the actuator replaced. Two actuators needing to be replaced in less than 1 month. Suv needs to be recalled.
At approximately 30,000 miles the driver's side rear door lock actuator had to be replaced, which was covered under warranty.since that time, the driver's side front door failed at approximately 40,000 miles and was replaced outside of warranty and now the passenger side rear door has also failed.three of the four door lock actuators have failed between 30,000 and 42,000 miles and only one was covered under warranty.
The contact owns a 2012 toyota highlander. The contact stated that in cold weather, when the vehicle was shifted into drive, the automatic door lock was heard however, after several moments of driving, the door ajar warning light was illuminated and he heard the door unlocking. The vehicle was taken to the local dealer marina del rey toyota located at 4636 lincoln blvd, marina del rey, ca 90292, (310) 439-9894 however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of failure. The failure mileage was approximately 135,000.
My vehicle was fine no noise nothing all of sudden the transmission fail to shift gears
Placed vehicle in park in garage and took foot off brake. I opened the car door to make sure in was parked straight, and the car began rolling backwards. Them car rolled about a foot, with the door striking a garage pillar before i could apply the brakes.damage to the vehicle was only cosmetic, but the event was unnerving and potentially very dangerous.
I was stopped at an intersection (red light) and was needing to make a left turn.the light turned green but this intersection does not have a green arrow so you have to yield to the oncoming traffic.as i proceeded forwarded a little bit into the middle of the intersection so i could make my left turn, i slowed down to almost a stop because there were too many cars and i couldn't turn at that moment.then there was a window of opportunity for me to turn shortly after i slowed down almost to a stop and i stepped on the gas to go, then nothing happened.the vehicle just paused for about 2 or 3 seconds and then suddenly jumped forward.my wife was in the car and she thought it was me mashing on the accelerator pedal but i didn't, it's just that the vehicle didn't do anything and then suddenly jumped forward!luckily when this delay happened, i wasn't in the oncoming traffics lane, nor were there any oncoming traffic close at that moment.at the time this happened, i even thought maybe it was me not giving the vehicle enough gas, but it happened again about a month later.this is when i did a google search for delayed acceleration and i came upon other's who have mentioned the exact same thing happening with their toyota vehicles as well.please look into this as this is very dangerous.this vehicle is less than two years old and i've read that others have had this problem with their older toyota vehicles.i've even read that toyota knows of the issue already but they have no fix?????
After pulling into a parking space, then braking, i backed up to realign the vehicle better. When i pulled in this time and brake, the vehicle did not stop. I continued to put my foot on the brake repeatedly, but the vehicle still did not stop.the engine then revved up and accelerated.at this same time the gear shift went into neutral and then back into drive.the vehicle finally came to a stop as it hit the building in front of me, causing damage to the building, and the front of my vehicle.i was able to back up the vehicle and park it in the parking space, with not problem braking it to stop this time.
We were driving in a parking lot with our 2 small children when all of the sudden the car jerked like we were rear ended. I pushed the gas pedal again to have it only happen multiple times.it was very scary. If we were on the road we would have definitely been in an accident.we called roadside assistance and had to have the vehicle towed to the nearest toyota dealer which was very far from our home. The dealer put in a new transmission after finding metal debris in the fluid. After a few days the car started acting up again and was brought to another dealer.that dealer ordered yet another transmission and put in a second one making sure it was calibrated.toyota corporate out of california was involved the whole time.they responded and was on top of everything that had occurred with the defective vehicle.
The contact owns a 2012 toyota highlander. The contact stated that while driving 40 mph, she attempted to brake but the vehicle accelerated rapidly instead. She attempted to apply the brake however the brake pedal had become very stiff. She had to apply extremepressure to the brake and the vehicle stopped 15 feet later. She shifted into neutral and turned the vehicle off. The vehicle was taken to the dealer for diagnosis where the contact was informed that there was an idle up clutch defect, which occurred at low speeds and when the air conditioner was activated. The dealer would not repair the vehicle. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure mileage was 6,200 and current mileage was 6,800. Updated 08/28/12*ljthe consumer stated the vehicle began to move forward and the engine reached 1600 rpm even though she was only driving 10 mph. The brake pedal became hard and the vehicle would not stop. She shifted into neutral and applied the brakes again and the vehicle stopped. She then shut off the ignition and waited about 7-10 minutes.
The contact owns a 2012 toyota highlander. The contact stated that the male seat belt connector failed to connect into the female connector. The seat belt indicator was illuminated. The dealer diagnosed that the female seat belt connector failed and needed to be replaced. The seat belt connector was replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Major issue with airbags july 2021. A warning appeared shortly after passenger sensor malfunction, that stated ā€œcheck srs airbag system. Have your vehiclechecked by dealer immediately.ā€¯dealer did diagnostic. Toyota dealer has tried to fix airbags three times in three weeks but it fails within a day or so and warning comes back on. Toyota has issued a recall for 2012 highlanders for seats and front airbag that describes the issue this vehicle has however toyota dealer said our vin is not included.the recall is under campaign no. 13v014000 report date jan 16 2013 component seats.
As i was driving at 30 mph on a side street with my husband sitting in the front passenger seat (with his seatbelt on) and the emergency light went on and a message saying the passenger airbag is off came on.if would not reset and told us to call our local dealer to fix this immediately, where we had to pay for it to be fixed. There was no reason for what happened!
This vehicle presents a high noise bump when steering.the suspension front & back is terrible, causing interior rattles front and back.
While pulling into a parking stall in a private parking lot, my highlander suddenly accelerated and i had no brakes at all! my highlander went up over the curb which caused the vehicle to slow. I had brakes again and was able to apply the brake,coming to a safe stop. Not before slashing my left front tire and bending my tire rim. Thankfully no one was injured.
Light turned red. I attempted to stop. Brake pedal was rock hard no response. Two more attempts useless. I just continued across the intersection and there was no further event.this was the third event for this car. I refuse to drive it again. I am awaiting a resolution from toyota undera california lemon law dispute.
When locking the doors, even though the batteries have been changed the doors have to be locked manuel. The trunk opens on it own. I can be in the house and when i go outside the trunk is open.
1. My car has only 30000 miles and yesterday brake malfunction showed up. My wife had hard time stopping this vehicle.2. Since i am reporting brake issue. It is important to share our speed gage is counting2 -3 miles/hour higher than actual speed. We had a kind of sense for this. Now i purchased a very high efficacy gps. Which confirmed. When ever we are passing by speed detector on any given street. My speed meter is 2 -3 miles higher as comparedshows on speeding detector on street . I do not want to pay to the dealer but i wanted to report for sure.
While stopped on an incline with brake being pressed vehicle started rolling backwards and skid light came on.put vehicle in 'park' and vehicle stopped. Placed vehicle in 'drive', accelerated and drove away without further incident. Took vehicle to dealership for inspection and was told no problem identified.
The car will not hold when parked on a steep incline. Not even in my driveway at home. Especially if there are people in the car because of the added weight. They adjusted it the first time and said it would be fine. That only lasted a month. Took it in again and they said nothing was wrong but they adjusted it more. Tech said they might have to charge me because it is going to wear out the parking brake pads. Never had some thing like this happen in any vehicle i have owned. It currently is not holding so i apply the brake to the floor and then put it in park. Not a good practice.
After pulling into a parking space, then braking, i backed up to realign the vehicle better. When i pulled in this time and brake, the vehicle did not stop. I continued to put my foot on the brake repeatedly, but the vehicle still did not stop.the engine then revved up and accelerated.at this same time the gear shift went into neutral and then back into drive.the vehicle finally came to a stop as it hit the building in front of me, causing damage to the building, and the front of my vehicle.i was able to back up the vehicle and park it in the parking space, with not problem braking it to stop this time.
Abs check light is on, says "have dealer check immediately". Took vehicle to dealer, dealer determined the main wire that runs under the carpet is defective and has to be fixed. The cost for the diagnostics is $750 without repairs. The cost to repair is $5100. I bought this vehicle brand new and have had all maintenance performed to manufacturers requirements. I don't believe i should be responsible for a defective wire that controls the air bags. At this point there are no recalls on my vehicle.i believe the manufacturer should paid the cost for this repair.
Intermediate steering shaft 45220-48171 had to be replaced.at high rate of speed i had to brake hard, then the abs intermittently pushed the pads against the discs creating vibration that was felt at the steering wheel very noisy and shake like looked like my highlander front wheels came apart .then i knew the vehicle must be repaired immediately due safety problem.
Crunch noise in the steering column when making turns.
The contact owns a 2012 toyota highlander. While operating the vehicle, a popping noise was present when turning the steering wheel in either direction. The vehicle was taken to the local dealer (seeger toyota, 12833 olive st, st. Louis, mo 63141). Where it was diagnosed that the steering intermediate shaft needed to be replaced. The vehicle was not repaired. The manufacturer was notified, but no solution was offered. The vin was invalid. The failure mileage was 55,000.
Popping and clunking sound in steering or suspension.can be produced at speeds and at stand still.could it be this? https://static.nhtsa.gov/odi/tsbs/2013/sb-10075792-2280.pdf https://www.carcomplaints.com/toyota/highlander/2013/steering/steering.shtml nhtsa action number: ea18006 https://www.consumerclasslawyersblog.com/snap-crackle-pop-intermediate-shaft-noise-coming-from-toyota-highlanders/
Klunk sound and feeling in steering wheel started around 48000 mile at 51000 told by dealer the intermediate steering shaft needed replacing. This seems to be and on going problem with toyota cars
While turning the wheel, there is a loud popping noise. The steering assembly also feels loose when turning. This happens at all speeds and whether turning left or right.
This vehicle presents a high noise bump when steering.the suspension front & back is terrible, causing interior rattles front and back.
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 50 mph, the rear of the vehicle began swaying. The contact was unable to control the steering wheel and crashed into a billboard. There were no injuries. A police report was not filed. The manufacturer was made aware of the failure. The vehicle was destroyed. The vin was not available. The approximate failure mileage was 24,000.
Clunking when turning the wheel
The contact owns a 2012 toyota highlander. When the contact attempted to turn the vehicle to the left or right, the steering wheel seized. In order to release the steering wheel, the contact had to retract the steering wheel quickly to the point that it would seize. The contact took the vehicle to west coast toyota(located at 3399 w. Willow st, long beach, ca 90806) where it was diagnosed that the steering column failed. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The approximate failure mileage was 150,000. The vin was unknown.
It makes a loud clicking noise when you steer at all times
For several months now i have been hearing a clucking noise when turning the steering wheel left or right and upon breaking a thud sound in the front of my car. After taking my car in to the dealership they came back and said that the noise was coming from the intermediate shaft. I asked well how do you damage a whole intermediate shaft? they said it occurs over a period of time. My vehicle has 92,000 miles on it but its been maintained and serviced and not driven roughly but to make a long story short they said it would cost me about $615.00 to have the vehicle repaired plus an additional $89.95 for the alignment. This appears to be a manufacture issue and needs to have a recall. I'm very disappointed in toyota since they pride themselves as being one of the leading auto makers around the world.
Popping noise from the intermedia shaft.
Noticed a subtle knocking sound on the steering wheel one year ago. Todayit became more pronounced ,louder , as i turn the wheel either left or right. I wanted to know if there is a recall on this problem. And is it safe to drive my highlander ?
The vehicle developed a clicking feel in the steering system about a year and 9 months from manufacture date.toyota dealership diagnosed problem as a failed intermediate steering shaft and recommend indicate replacement . I contacted toyota as i feel repair should be covered by company due to nature of failure and age of vehicle. They have not offered anything in way if assistance and have no recall pending even though this seems to be a serious problem across the whole toyota vehicle line up.
Steering wheel is clunking when turning left or right. See a lot of problems with this on the internet. Noise definitely coming from the steering wheel assembly.
The contact owns a 2012 toyota highlander. While the contact was backing the vehicle out of the driveway, a popping noise was heard from the steering column. The noise occurred for at least six months and was becoming more frequent. The contact scheduled an appointment with the dealer (mcgeorge toyota, 9319 w broad street, henrico, va 23294) to have the vehicle diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 126,987. Consumer stated noise was diagnosed as intermediate steering shaft. Vehicle was repaired.
While driving at highway speeds and exiting a highway, approximately 50 mph, the steering wheel locked up, dashboard flickered, and engine died. The red steering wheel warning light came on briefly, but the wheel could not be turned for several seconds. This happened 3 times in the period of a few minutes. Battery & alternator were tested - no malfunction.
Steering column making ticking sound.took to a mechanic and he stated knuckle joint is bad.happens when driving.potentially could cause steering tofail
When i drive the vehicle you can hear a clunking sound in the steering column. It happens at low and high speeds. When make a turn right, or left you hear clunking is the steering column. It feels like the steering wants to come off, took it to the dealer and they state to fix it will cost over 1000$. I head there was a defect in the steering column which toyota knows about, but has not done anything to recall and fix the problem.
When driving, steering became difficult while turning. Heard a knock sound at various times. Took to dealer and was told that i needed to have the steering shaft replaced. The cost came to $540. The vehicle only had 70,000 miles. Based on other complaints i see online, it seems that this is a trend and should be a recall volunteered by toyota.
My 2012 toyota highlander started making popping noises when turning right in june 2019, less than 100 thousand miles. This month october 2019, just rolled over to 100,000 and the popping has gotten worse(louder) and now pops when turning left and right. We never thought toyota would never stand behind a car with such a safety issue.nothing has happened yet! but if something does, guaranteed my children willnot stop until something has appropriately been done..
Our car makes a clicking noise in the steering column when u turn to the right . It is very noticeable and loud. This concerns me as the safety of my family is very important.
Steering shaft- after experiencing clunking and popping when turning the wheel at low speeds the vehicle was inspected and found that this is a known issue with the steering shaft assembly. This will cost approximately 1000 dollars to fix. This can cause major safety issues if not fixed!
Repeated popping noise from intermedia shaft. Star toyota service replaced the intermedia shaft under the warranty with old design part#45220-48170 back in oct. 2013. The problem resurfaced after 3 year, oct. 2016. There was a new design from toyota, part#45220-48171 in 2013. Toyota refused to repair this with warranty. Toyota issued t-sb-0034-13. This issue should be a recall as the intermedia shaft could cause the vehicle to loss control.
Have noise in steering shaft at low speed when turning and backing up and pulling forward . Toyota dealer checked at 50,000 mile while still under warranty and said they could not duplicate noise . When having oil change at 62000 miles mentioned it again to service man and was told it probably is the steering intermediate shaft they always go bad in that year and toyota will not replace unless i pay for it. Have been in touch with toyota directly and they had the dealer calkl me twice to set up appointment to look at the car. When i was told that i would have to pay a diagnostic fee to see what is wrong and would have to pay for any repairs ,i declined ,was told then they were going to get back to toyota factory representative , this was the week of 12/10 2018
At 40,000 miles i noticed for the first time a clunking noise in the steering column when i turned the steering wheel right or left while at a slow speed.over the next few weeks it worsened.i looked up the issue on the internet and found dozen of similar occurrences in this same model with vehicle owners reporting having to replace the steering shaft.sometimes if left long enough, i read that this has lead to steering failure.i took the highlander to my dealer today who determined the steering shaft required replacement which will cost around $600.this to me is a safety issue because who knows what would have happened if i had let this go.i have maintained this car exactly as recommended in the owners manual.this does not seem like this is normal wear and tear.i have owned over a dozen vehicles in the last 40 years and have never experienced a problem with the steering shaft.i am curious with so many other occurrences of this safety issue by other vehicle owners why this hasn't resulted in a recall to repair all highlanders of this vintage with this steering shaft.
Steering shaft clunking noise when turn left or right at low speed. Confirmed steering intermediate shaft failure by ira toyota technician on 7/31/2020 . This is 3rd times failure. 1st failure was jan/2012 and 2nd time failure was 11/2013.
Clunking in steering at slow speed when making sharp left or right turns.diagnosed as intermediate steering shaft needing replacement.repaired at toyota dealership.
Had to install a new steering shaft assembly at the 5th yr inspection.the warranty was up, had to pay $451.82 myself.problem and noise from day one.told i could have been in an accident from it.this was on 3/29/2017 at diehl automotive in butler, pa.always clanked when turning wheel, loud noise.1st time it was brought to my attention.many others out there same way.
When turning the steering wheel on my 2012 toyota highlander i experience a "pop" in the steering wheel. My mechanic says this is a recurring problem with the intermediate steering shaft but is not warranted by toyota notwithstanding the fact it is a known and common problem with this year vehicle. If left unrepaired it could cause a significant safety problem.
The contact owns a 2012 toyota highlander. While driving at 10 mph, an abnormal noise emitted from the front driver side tire. The vehicle was taken to a dealer, who diagnosed that the steering shaft needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,000.
Steering makes noise (clanks) under turning and acceleration.i spoke with toyota and there is a tsb for the steering column which has several reported failures and many complains.there is an ongoing nhtsa engineering investigation.toyota dealership wants around $1000 to repair.
When vehicle is being turned, specifically to the right, there is a popping and clunking noise coming from the steering column.when turning the vehicle, the steering wheel began to allow extra travel play which almost caused a crash. There is an existing technical service bulletin t-sb-0034-13 which outlines a replacement steering intermediate shaft.
Upon turning steering wheel, even slightly, anobvious "clunking" noise is heard and felt through the steering column. The mileage on the car was approximately 62k. At 70k i am having it repaired although i was told there wasn't a safety issue. The sound seems to have increased in the last 8k miles.
Making popping noise in steering wheel when turning. Took to dealership where i have it serviced and they informed me it was the steering shaft assembly. Which cost $273 dollars before labor. My understanding is that they have had problems with the 2008 to 2013 models. In my opinion this is a safety issue and should be covered by toyota.
Hearing a noise when turning left or right at low speed. Started around when it was around 45000 miles but toyota dealership was unable to recognise it or reproduce it. Now at 63000 miles vehicle is out of warranty and service charge for replacing steering shaft is about $1000, which has to be serviced under warranty when the issue arised.this is a big severe failure on toyota saftey check and has to be recalled as more and more customers have the same issue.
When turning the steering wheel to the left or right a popping noise occurs at low speed.
While operating the vehicle and traveling at less than 20 miles per hour, a popping noise was present when turning the steering wheel in either direction.i took it to a local mechanic and it was diagnosed as a intermediate steering shaft problem and was told it should be replaced.the problem was first detected at about 55,000 miles.
When turningsteering wheel left or right, clunking and popping noises are heard. Vibration and pulsing felt through steering wheel while turning. Informed dealer. They checked it and said it was the intermediate steering shaft. This happens while the vehicle is moving at any speed.
2012 toyota highlander. Consumer writes in regards to intermediate steering shaft failure and horn cable failure. *ldthe consumer stated there should be a recall for these failures and to be reimbursed. The vehicle was repaired.
While turning steering column was making light clicking noise for a few years.in 2019 clicking rate and volume increased and was accompanied by a definite feel in the column.resolution was replacing intermediate steering shaft at a cost of four hundred and forty four dollars.
Wife was in parking lot after school activity.went to turn car out of parking spot, was not able to and hit a pole.steering wheel turned but wheels did not. Towed vehicle to andy mohr toyota avon.advised that rack was sheered.never seen anything like it the two years service writer had been working there. There was no accident prior that would of caused problem. Also dealer indicates steering wire is also damaged. Lucky wife was not on interstate or other highway, accident could of been catastrophic.
I purchased this car brand new, i've been the only owner/driver. With in the 3rd year of having this car, i start to hear a ( clanking) noise.the first thing that i thought was , that it was the cv joints. I realize that i was close to the 36,000 miles. I took it to the dealer,they checked it and they said they couldn't find anything,but that they would change the cv joints since it was still under warranty.eventhough they did make change, i can still hear the noise when i turn either right or left on the steering wheel.i went back and still they couldn't find anything wrong.i took it to another mechanic and they said it was the shaft. I went to the dealer and they said they couldn't find anything , so i would have to pay out of pocket. Till this day i still hear the clanking noise.
Very shortly after purchase it was immediately noticed that there was difficultly controlling the direction of the vehicle on acceleration. Later it appeared as if there was a high point in the steering.all four tires were changed at 32k miles and now there is a distinct clunk in the steering when turning or accelerating.the car was checked for alignment when the tires were changed.i received no report of suspension or tie rod problems.clunk became more audible.my research indicates that this is a problem with the intermediate steering shaft.toyota should recall and fix the problem.this car was bought new and a problem was evident very early.current mileage less than 33k.
The contact owns a 2012 toyota highlander. The contact stated that the vehicle was experiencing steering failure. Freedom toyota of harrisburg (6060 allentown blvd, harrisburg, pa 17112, (717) 545-4726) was contacted, but the vehicle was not diagnosed or repaired. While driving 20 mph, the intermediate shaft separated from the steering column. The vehicle was pulled over and towed back to the dealer to be diagnosed. The manufacturer had been contacted. The failure mileage was 62,000. *dt
After driving aprox 1200 miles from massachusetts to florida noticed that the floor mats under the drivers and passenger seats were sopping wet.brought the car back to arlington toyota in jacksonville, florida on 12/27/2012 to have the problem looked into.since i did not have a "repair appointment" it was necessary to return on a later date. Returned on 01/23/2013 and submitted the car for repair. I was told that the probable cause was foreign debris had entered the a/c system and clogged the drain.this problem has repeated itself three additional times since the initial repair with a diagnosis of spiders blocking the drain tube.the wet floors in the car and the resulting moldhas triggered an allergic reaction and caused a sinus infection.this is a continuing problem.
Toyota highlander was crossing intersection with green light and was struck on the middle side by oncoming vehicle running a red light.toyota highlander rolled 1.25 times.toyota highlander had second row set up in bench configuration with center console unit stowed as manual indicated under center seat.center console unit dislodged during impact and/or roll and flew through rear passenger area, striking two children on the head and causing head/brain injury (concussion and loss of consciousness).
The seal coating on the roof paint clear coat is under current warrantee and the dealer wants not to cover it. Instead they want to not use the policy ,but charge me $1000 for them to paint it.this i consumer fraud.
Rear tailgate no longer works.started not closing off and on in jan. 2015. Finally stopped working all together in august 2015.took to my local dealership to see why it was not working they diagnosed it as a broken motor.i would be responsible for the cost to fix it.since it is now out of warranty. Contacted the toyota corporation they went over my complaint and said they would not cover it under warranty even though there is a toyota service bulletin on it in 2012 and many class action law suits filed on it.
While driving on the freeway at 75 mph i heard a very loud popping noise in the roof of the vehicle.when i pulled off on a side road at 45 mph, the sunroof exploded, sounding like a shotgun was fired over my head. The cover to the sunroof was open and tiny shards of glass fell into the car and i was picking them out of my hair all day.it was very distressing as i didn't know if someone was shooting at me so i kept driving until i was out of the area.when i felt safe, i stopped the car to inspect the damage and that's when i saw the sunroof glass protruding upwards.there were no other cars around me and nothing overhead. In the attached picture you can see the glass of the sunroof protruding upwards, which could not be the result of an impact from outside of the vehicle.when i took the car to the toyota dealer, the service manager said he'd heard of it happening before and admitted it was a structural defect, yet toyota would not cover it. He suggested i submit a claim to my insurance, which i did.this is a known issue that toyota needs to rectify.
This event happened when my toyota highlander 2012 (se v6 4wd) was parked and turned off. I pressed the remote control button to automatically open the car hatch door. The door was open and stay up. However, when i was putting some grocery bags inside the car, the door came down without any announcement and hitting my head. I had head ache for a couple of days. After this happened, the back door does not stay up. I brought the car to the dealer two days after the incident happened. I am still waiting for a decision from toyota customer experience center and without my car (3 weeks and counting). I am claiming a car replacement from toyota. This is the fifth incident with this car (five car repairs by the dealership under toyota guaranty) during its first year of ownership (a brand new car). Really disappointed from toyota car quality. I am afraid that next time would be a fatality or another serious injury with irreversible consequences.
Rear liftgate arm detached from door. The bolt that attaches the liftgate arm to the door stripped. The pieces shot off from the vehicle wile the arm was attempting to close the gate.
Sunroof leakingundercarriage rust
Rear lift gate opened as i was driving down the highway.dangerous.now the door does not work as it is supposed to.i was told directly by another ownerthat the door does not always lock when closed.what about grandchildren and pets.i cannot use my car as intended.it is a safety concern as i have no idea if or when it will repeat.
I opened the power rear door by depressing the switch next to the steering wheel and the door began to open, made a clunking noise, and closed itself.i exited the vehicle and manually opened the rear door at which time i noticed the liftgate arm (with the screw and washer still attached to the exposed end) had become detached from the door. Despite having 55k+ miles, my highlander is just over 2 years old and there has not been excessive usage of the power door.i'll be taking it to the nearest dealer for assessment.
Over the course of a few weeks we noticed a significant smell in our car. We have rubber floormats, so did not notice that there was a drainage problem in our a/c condenser. The blockage caused drainage to back up into the body of our vehicle and mold started to grow all over the inside of the vehicle on the carpet underneath the rubber floormats. We later learned that the blockage was caused by a spider web in the a/c condenser drainage tube. I took the car to the dealer and they called toyota and learned it would not be covered under my extended toyota care warranty and any costs would have to be paid out of pocket. I just learned that similar model year toyota vehicles, including the avalon and camry, are under recall due to problems that result from spider webs blocking the a/c condenser drainage tube. This is clearly a design defect that covers more than just the avalon and camry models, but the recall did not cover my highlander. We have an infant son and the growth of mold could have severely impacted his health and breathing.
Power liftgate on 2012 toyota highlander fails to full close and latch.4 years old now, problem began 2 years ago at 12,000 miles, and now 1 year past 3/36 warranty and 47,000 miles.liftgate has been completely manual for last 1-1/2 years.using buttons to close power liftgate results in left side where motor is to be close to closed, while right side has an inch gap to d-pillar.no other reason for me to go to dealership, so i haven't scheduled an appointment.finally took it in june 6, 2016.over past 2 years dealer service described solution as simple adjustment.have asked at least twice "are there any recalls or service bulletins for my highlander?"answer is always no, including day i took it for "simple adjustment".however recent research finds two recalls and multiple service bulletins for 2008-2012 highlanders.if they have had issues with power liftgates since 2008, why is there no recall on this?potential cause is powerful motor pulls too hard and bends hinges.new design uses pair of power struts to pull evenly.estimate approaches $600 for new hinges and other parts ($253+tax), paint, and labor.already paid $100+tax to diagnose this issue, which took all of 15 minutes, leading me to believe they already knew about this issue, and lied about recalls and bulletins.my wife's 2014 rav4 had 1 of 2 struts replaced, and other issues reported on newer highlanders.would like toyota to fix this known issue without further cost.
Liftgate operates erratically, not staying open when button is pushed. Sometimes it opens all the way, only to close immediately. Most times it starts to open partially then closes. Twice it opened while driving. Most troubling is once it started to close down on me while i was getting things out of the trunk area. I would think, for safety reasons, there should be some type of sensor. Is that not the case with my highlander?this has been happening periodically for about six months.
On march 19, 2019 around 9:30pm (dry road condition ' no rain), my husband and i heard a loud explosion outside while we were driving on highway (i-70) going approx. 70 mph. It sounded like a tire blew out or a gun shot. My husband didn't feel the car was wobbly so we assumed the tires on our car are ok. We were driving on left lane and there was a semi-truck next to us but we didn't see anything happened to the truck and it was moving normal too. However, after that loud explosion, we both noticed the noise coming from the top of the car (noise similar to when the car window is open). I then opened the cover (shade) of the sunroof and saw the sunroof was shattered so quickly closed the cover (shade) back up. Fortunately, the cover was closed when the sunroof shattered so we didn't get hurt from broken glasses. We have no idea how that happened as we didn't see any objects were flying towards us.
The contact owns a 2012 toyota highlander. The contact stated that the front passenger automatic door actuator failed to unlock the vehicle. The contact stated that the failure recurred on three of the four doors. The driver and passenger rear door lock actuators were replaced. The contact was in the process of replacing the front passenger door lock actuator. Colonial toyota (2600 w pike rd, indiana, pa 15701, (724) 349-9100) was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 55,000.
The contact owns a 2012 toyota highlander. The contact stated that the hatchback separated from the vehicle. The vehicle was taken to a dealer who diagnosed that the hatch lift needed to be replaced. The contact stated that the part do to the repair was unavailable. The manufacturer was aware of the failure. The approximate failure mileage was 22,700.
For several months now i have been hearing a clucking noise when turning the steering wheel left or right and upon breaking a thud sound in the front of my car. After taking my car in to the dealership they came back and said that the noise was coming from the intermediate shaft. I asked well how do you damage a whole intermediate shaft? they said it occurs over a period of time. My vehicle has 92,000 miles on it but its been maintained and serviced and not driven roughly but to make a long story short they said it would cost me about $615.00 to have the vehicle repaired plus an additional $89.95 for the alignment. This appears to be a manufacture issue and needs to have a recall. I'm very disappointed in toyota since they pride themselves as being one of the leading auto makers around the world.
This vehicle presents a high noise bump when steering.the suspension front & back is terrible, causing interior rattles front and back.
I was driving on i-35 and has to stop at the shoulder for about 30 seconds to fix something. The shoulder is smooth and newly paved. Then i went on driving again, minutes late, the tire low air indicator was on and a few more minutes later, the left front tire was totally flat. The tire has only 7500 miles on it and was told by toyota dealer that i need to purchase a new one. And there is no warranty on it since it is from a new car and i did not purchase their extended coverage. I think it is quality of the tire used and i saw tons of same complaints from other toyota highlander owners.
2012 toyota highlander. Consumer writes regarding a defect with tire pressure monitor. *ldthe consumer stated the tire pressure warning light was illuminated, but the tires are all at the correct pressure levels. The consumer requested to have the tpms deactivated until a fix was available.
My vehicle was stationary and in park in a parking lot, with the engine still running. Suddenly, i heard an extremely loud bang, and the rear tailgate window had completely exploded into pieces. All that was left was the rear window wiper. Most of the glass exploded out, with only some glass landed in the back of the vehicle. Nothing was thrown at it, there was no damage to it, and all doors were closed.
The front driver window was making a clicking noise as if it were coming off the track. Eventually, the arm motor stopped all together and i had to replace the arm. Now the front passenger window is making the same noise and i'm afraid to open it.the leather interior is cracking badly on all seats. I rarely have passengers and condition the leather. I've had to use an adhesive to prevent additional cracking
1. My car has only 30000 miles and yesterday brake malfunction showed up. My wife had hard time stopping this vehicle.2. Since i am reporting brake issue. It is important to share our speed gage is counting2 -3 miles/hour higher than actual speed. We had a kind of sense for this. Now i purchased a very high efficacy gps. Which confirmed. When ever we are passing by speed detector on any given street. My speed meter is 2 -3 miles higher as comparedshows on speeding detector on street . I do not want to pay to the dealer but i wanted to report for sure.
On february 2, 2017,my 2012 highlander was placed in park and left in high school( dhs durango, co) round about with keys in car. I parked my car in front of a school round about, left the keys in ignition because i was returning. The vehicle shifted out of park, accelerated up a slight incline in the driveway and hit a parked truck. There was no one in the vehicle. Video from safety officer at high school shows the whole event. The vehicle was placed in park, lights turn off as i parked vehicle. The vehicle sits still in park for some time, then proceeds to move on its own and runs into vehicle ahead of it. The truck in front had damage to back left bumper and body....my vehicle has damage to front right bumper. Most alarmed by vehicle having changed gears and moved on its own with no one in vehicle. Several witness and video that i am unable to up load. Case has been initiated with toyota and someone is coming from denver to do a edr on tuesday, march 7th, 2017. I'm afraid all the stories i've read over the weekend on internet are very true...there is no other explanation to what happened. Concerned that toyota rep will try to misread and mis-interpret findings or cause data to be tampered with...my main concern is safety and aside from this incident and a few unexplained pulling on the gas pump like a drag or acceleration, i thought my car was safe---someone could have been severely injured. Since i was not privy to what happened until video was provided fe. 23, i had no idea how to report to insurance my vehicle running into someone with no one in it!
When locking the doors, even though the batteries have been changed the doors have to be locked manuel. The trunk opens on it own. I can be in the house and when i go outside the trunk is open.
Rear windshield blew out on the interstate.the car was warmed prior to driving and font and rear windshield were on defrost prior to the rear windshield exploding.
The door ajar lights on the dash and "dinger" come on aug 4, 2019, when i started the vehicle. I checked all doors, nothing was open. This has been a continuous problem ever since. These indicators come on when the doors are not ajar. They come on every day, the "dinging" noise as well as the little icons of the various doors. I have checked the doors repeatedly and they were not open. After researching, i have found out this is a toyota problem with this vehicle. This problem can occur when the vehicle is in park and stationary and also when driving the vehicle. It is almost constant.and is ongoing. It has been happening to my toyota highlander for 7 weeks now.there was nothing that happened to cause this problem. One day it just started doing it. I hope toyota can resolve this issue and send out a recall notice so owners can go and get the problem fixed. This is an important safety feature when hauling items and with children. Doors could actuallybe ajar. The little icon lights come on each day and the "dinging" noise is bothersome. I don't know if the doors are really ajar or not.thank you.
While driving on the freeway at 75 mph i heard a very loud popping noise in the roof of the vehicle.when i pulled off on a side road at 45 mph, the sunroof exploded, sounding like a shotgun was fired over my head. The cover to the sunroof was open and tiny shards of glass fell into the car and i was picking them out of my hair all day.it was very distressing as i didn't know if someone was shooting at me so i kept driving until i was out of the area.when i felt safe, i stopped the car to inspect the damage and that's when i saw the sunroof glass protruding upwards.there were no other cars around me and nothing overhead. In the attached picture you can see the glass of the sunroof protruding upwards, which could not be the result of an impact from outside of the vehicle.when i took the car to the toyota dealer, the service manager said he'd heard of it happening before and admitted it was a structural defect, yet toyota would not cover it. He suggested i submit a claim to my insurance, which i did.this is a known issue that toyota needs to rectify.
Rear tailgate motor with power to open/lift and close the tailgate no longer works. Courtesy toyota collision center provided estimate of $1,431.82 on 4-11-2016 to replace the motor. Problem started circa july 2015 after warranty expired not closing off and on until it finally stopped working. First checked by toyota dealer in tallahassee, fl while on a trip to mississippi before thanksgiving in 2015. Advised to have checked upon return to tampa area.the tailgate now rattles when the vehicle is in motion.
While stopped on an incline with brake being pressed vehicle started rolling backwards and skid light came on.put vehicle in 'park' and vehicle stopped. Placed vehicle in 'drive', accelerated and drove away without further incident. Took vehicle to dealership for inspection and was told no problem identified.
6/21/17 drivers door failed to lock, 7/24/17 passenger door failed to lock, 8/4/17 passenger rear door failed to lock. Car was stationary
Lift gate handle literally fell off and broke as we were closing the door using the power button on the rear door.screw just fell out of its attachment. Unable to use power lift gate function.part of the rear door area where the hinge is attached is warped, possibly structural issues.
Bought the car certified preowned in 2014 and noticed a problem with the rear door. When trying to close automatically it would jerk to a stop, vibrate and go back up. The dealer agreed to fix it and took it in back for an hour. After that it worked on and off for two years. I started having problems again last year and now it wont close at all or open with the button- i can only open and close it manually. Took it to another dealer two weeks ago and they seemed dumbfounded despite a new notice from toyota on the matter. I have read this is now a common problem and there is a class action against toyotaon this matter. The dealer has ordered a new motor and i go back next week - although i'm not sure that this will fix the problem. I have read accounts of owners going back 6-8 times and still having problems.
In left turn lane, accelerating from red light stop,a loud band (as from a rock), sunroof glass exploded into thousands of pieces.no injuries.
Power liftgate motor arm detached from the upper portion of the rear door. Upon repeated use and tightening it becomes stripped. Forums reports this is common for several model years - no recall. Hole to screw becomes stripped over time. No access to the back end to apply nut. Dealer recommends taking it to a body shop for door replacement at $3200 - $3900 dollars. Extremely bad design flaw.no solution found other than replacing the rear liftgate.
The electronic door lock (driver's side door) on my 2012 toyota highlander recently began to have problems; it worked intermittently for a short time, then ceased working at all. After a recent service trip, toyota quoted me over $500 to replace the door actuator and labor. I realize this seems like a small issue. But i, and my family, have owned toyotas previously and have had the same issue, even with different models. I can't help but feel that toyota is making a defective product and i, as a consumer, am footing the bill for their faulty part. Moreover, a simple internet search finds that this problem is ubiquitous; there are myriad forums dedicated to finding a solution. I feel that this may even justify a recall.
On march 19, 2019 around 9:30pm (dry road condition ' no rain), my husband and i heard a loud explosion outside while we were driving on highway (i-70) going approx. 70 mph. It sounded like a tire blew out or a gun shot. My husband didn't feel the car was wobbly so we assumed the tires on our car are ok. We were driving on left lane and there was a semi-truck next to us but we didn't see anything happened to the truck and it was moving normal too. However, after that loud explosion, we both noticed the noise coming from the top of the car (noise similar to when the car window is open). I then opened the cover (shade) of the sunroof and saw the sunroof was shattered so quickly closed the cover (shade) back up. Fortunately, the cover was closed when the sunroof shattered so we didn't get hurt from broken glasses. We have no idea how that happened as we didn't see any objects were flying towards us.
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 10 mph, there was an excessive vibration. The contact then engaged the brake pedal which was unresponsive. The engine rmps increased up to 3,000. The brake pedal was applied repeatedly and the gear was shifted into neutral and then back into drive. The vehicle began to unintendedly accelerate. The vehicle eventually came to a stop. The contact was able to resume driving to the destination at a reduced speed. The manufacturer was not notified of the unintended acceleration. The approximate failure mileage was 4,000.
The contact owns a 2012 toyota highlander. The contact stated that while entering the driveway, the vehicle suddenly accelerated and crashed into the house. The vehicle functioned normally while reversing but upon shifting back into drive, the vehicle againaccelerated and crashed into the house. The vehicle was then placed into reverse and then came to a stop when it crashed into a curb, causing the axle to fracture. The driver did not suffer any injuries. The vehicle was destroyed. The vehicle was inspected by the manufacturer who stated that there was no evidence of a defect. The failure and current mileage was 8,900. Updated 2/21/13
While pulling into parking space in private shopping mall at slow rate of speed the vehicle suddenly and without warning rapidly accelerated forward into vehicle parked directly in front of my vehicle.my vehicle went up and over parked vehicle causing damage to both vehicles.no one was hurt in this accident and no police report was made as it was on private property.complaint was made to toyota who investigated and toyota determined that no vehicle defect or design existed and refused to offer any assistance. My wife who was driving the vehicle has never had an accident and swears as to the facts.she did not contribute at all to this accident.toyota is marketing a defective vehicle which will eventually and unfortunately result in death or serious injury if they are not now held accountable.
The contact owns a 2012 toyota highlander. While stationary, the vehicle accelerated rapidly without warning. The contact stated that the vehicle crashed into a cabinet in front of her house. The air bags did not deploy. A police report was not filed and there were no injuries. The manufacturer was not made aware of the crash. The failure mileage was 48,000.
While pulling into a parking stall in a private parking lot, my highlander suddenly accelerated and i had no brakes at all! my highlander went up over the curb which caused the vehicle to slow. I had brakes again and was able to apply the brake,coming to a safe stop. Not before slashing my left front tire and bending my tire rim. Thankfully no one was injured.
The contact owns a 2012 toyota highlander. The contact stated that while driving 40 mph, she attempted to brake but the vehicle accelerated rapidly instead. She attempted to apply the brake however the brake pedal had become very stiff. She had to apply extremepressure to the brake and the vehicle stopped 15 feet later. She shifted into neutral and turned the vehicle off. The vehicle was taken to the dealer for diagnosis where the contact was informed that there was an idle up clutch defect, which occurred at low speeds and when the air conditioner was activated. The dealer would not repair the vehicle. The manufacturer was notified but offered no assistance. The vehicle had not been repaired. The failure mileage was 6,200 and current mileage was 6,800. Updated 08/28/12*ljthe consumer stated the vehicle began to move forward and the engine reached 1600 rpm even though she was only driving 10 mph. The brake pedal became hard and the vehicle would not stop. She shifted into neutral and applied the brakes again and the vehicle stopped. She then shut off the ignition and waited about 7-10 minutes.
When stopping the auto on 3 occasions the engine began racing very strongly....updated 02/07/13 however, while the highlander was being checked, the consumer and her husband experienced sudden acceleration while driving a toyota camry loaner, causing a crash and personal injury. Updatd 02/11/13
The contact owns a 2012 toyota highlander. The contact stated that while attempting to park, the vehicle suddenly accelerated and crashed into a wall. The air bags failed to deploy. The driver did not sustain any injuries and a police report was not filed. The dealer was contacted. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 14,000.
While entering a parking spot with foot firmly on the brake the vehicle experienced sudden and unanticipated acceleration resulting in the car crashing into a concrete wall and being totaled.witness corroborated the sound of a the engine at high rpm immediately before the crash.
The contact owns a 2012 toyota highlander. The contact stated that while attempting to park with the brake pedal depressed, the vehicle suddenly accelerated and went over the curb. The contact applied the brake with both feet and shifted into park in order to bring the vehicle to a complete stop. The vehicle was taken to the dealer. The manufacturer was made aware of the failure who sent an engineer to inspect the vehicle. The vehicle was not repaired. The failure and current mileage was 11,500.
The car started to accelerate when we came to a stop.this is an ongoing problem and no one seems to be able to help. The car has to be turned off before it gets out of control.the consumer stated there has been no resolution or solution for the acceleration problem.updated 02/25/14
On february 4, 2013 the highlander accelerated three consecutive times.turned off the engine each time and engine accelerated when coming to a stop each time.on june 16, 2013 the highlander engine accelerated as the car was slowing down before it came to a stop.we have had acceleration problems with two highlanders and two camrys and no answers from toyota as to why accept for them to try and blame it on driver error.when a car is at a stop and accelerating on its own then there is no driver error.please help us.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Light turned red. I attempted to stop. Brake pedal was rock hard no response. Two more attempts useless. I just continued across the intersection and there was no further event.this was the third event for this car. I refuse to drive it again. I am awaiting a resolution from toyota undera california lemon law dispute.
Sun visor, driver's side: hangs down at approximately 45 degree angle toward driver in the stowed position and bumps head on the bottom edge when exiting or leaning forward. When in the used position it goes against the windshield giving little benefit as it is too high to block sun at sunset or sunrise. It will not stay in a full down position. The internal spring holds the sun visor in these 2 positions only. In an accident it may pose a cutting problem on forehead in the retracted/stowed position. The sun visor?s spring mechanism appeared to rotate out of position upon normal use. It appears to be a common problem as to many posts about this issue. Dealer contacted about issue and claimed it wasn't covered under warranty.
The rear wiper quits working.initially the dealership took it apart, cleaned it and it worked temporarily.but then the wiper quit working again. There appears to be a problem with the mechanism and/or rear window allowing in moisture for this to continue occurring, requiring the need to keep going in and cleaning it or having to replace it as some have reported which appears to be the point i am at the last time i took it in.
The contact owns a 2012 toyota highlander. The contact stated that while driving approximately 35 mph and steering to the right, the engine suddenly emitted an abnormal noise. The contact also stated that the headlights would not shut off intermittently when powering off the vehicle. In addition, the defroster for the rear window would not function properly, causing the windows to remain foggy for a long period of time. The vehicle was taken to the dealer for diagnostic testing where the technician advised that there were no failures. The manufacturer was made aware of the failure and advised the contact that the vehicle was not included in any recalls. The vehicle was not repaired. The approximate failure mileage was 1,000 and the current mileage was 3,300.updated 1/29/13
The eyeglasses holder in our 2012 toyota highlander has a malfunction of dropping down in front of the rearview mirror due to the loss of a small retaining pin.the issue causes a disruptive and very annoying safety hazard.attempts to get the problem repaired have met with negative consequences as the local dealership mechanics and another dealership in springfield, missouri have came to the same conclusion, not repairable. We have tried to tape up the eyeglasses holder, but the tape will not stick due to the nature of the materiel. The situation becomes embarrassing when family and friends are in the vehicle and try to assist in keeping the holder up while the vehicle is in motion.however, without favorable results and continued nagging or complaining.we are hoping that this incident information will be sufficient in finding a positive solution. The timeline is approximate and could have been longer than marked because of being in plausible denial.
The contact owns a 2012 toyota highlander. The contact stated that the front driver and passenger door locks failed when attempting to lock the doors. The vehicle was taken to the dealer where the door locks were replaced per an unknown nhtsa campaign. The failure recurred. In addition, the contact stated that the front driver side door window failed to align when attempting to roll it up or down. The vehicle was not diagnosed or repaired. The vin was not included in nhtsa campaign number: 15v689000 (visibility). The manufacturer was not made aware of the failure. The approximate failure mileage was 58,109.
The overhead sunglasses holder suddenly folded down and would not slide back into place. There was no force used and it appeared to be a manufacture defect. The holder blocks the rearview mirror and makes it very difficult to safely operate a vehicle. A quick internet shows that this is a major problem.
The sun visors are both broken and are a safety hazard. The drivers visor has been defective for time. The passenger visor just broke recently.this is a safety hazard and am surprised i have not received a recall notice. I have worn out lots of vehicles, but never the sun visors. I would appreciate your immediate attention as the situation is worsening.sincerely[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The sun glass holder does not stay latched. It will fall and partially obscures the rear view mirror
Driving visibility is affected as the part hangs down obscuring the road.
The visor on the driver's side no longer stays up, so it either has to be pushed to the side thus blocking the side view, or left as is blocks the ahead view, or must be held with one arm while driving one-armed (not ideal driving conditions). My garage is ordering a new visor but was told these visors are on backorder - there are 1000 already on backorder! seems there is a major problem here.
I was about to start the car.my wife was in the passenger seat.she lowered the passenger side sun visor and then tried to put it back up.we heard a click, and found that the sun visor will not go back into the "up" position.this is a safety issue because it affects my visibility when driving.
Driver's side sun visor is malfunctioning creating a safety issue with clearly viewing the roadway.without being manipulated by a vehicle occupant, the sun visor--unprompted--hangs down partially in the vision of the vehicle driver.attempts to push the visor back to its closed position are unsuccessful. Koons tysons corner toyota has been informed on 08/25/2014.vehicle owner seeking extended warranty coverage.
The contact owns a 2012 toyota highlander. The contact stated while driving approximately 65 mph the windshield wipers latched together. The vehicle was taken to the dealer for diagnosis where the technician stated the passenger side windshield wiper bolts were loose due to the cold weather. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.
My passenger side sun visor broke internally and the internal spring forced it to point straight down. It blocked the driver's view of vehicles approaching from a side street on the right . I have fiddled with it and got it to stay up about 3 inches from the roof , but it keeps creeping back down . I ordered a replacement sun visor from toyota through my local toyota dealership in january . The order was "back ordered" and has yet to be shipped from ( i presume ) south east toyota distributors .
Rear windshield blew out on the interstate.the car was warmed prior to driving and font and rear windshield were on defrost prior to the rear windshield exploding.
2012 toyota highlander. Consumer writes in regards to faultyelectric window motor which resulted in a vehicle fire. *ld
The contact owns a 2012 toyota highlander. While driving approximately 25 mph, the sun roof shattered. The vehicle was taken to a dealer where it was diagnosed that the sun roof needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 53,000. The vin was not available.
2012 toyota highlander. Consumer stated the sunroof shattered while driving.
2012 toyota highlander.consumer writes in regards to vehicle windshield issues.the consumer stated he noticed the start of pitting in the windshield that gave off a dark look. The condition became worse, so he took the vehicle to the dealer onnovember 20, 2014.the dealer did not seem interested in the consumers concern. The consumer believed the pitting was the result of deterioration of the glass due to either inclusions or chemical interaction with normal environmental conditions.
Lug nuts are 2-piece: steel nuts with chromed covers crimped on. The nuts rust inside the chrome covers and swell so that the lug wrench that comes with the vehicle (nor sockets or typical 4-way lug wrenches) will not fit the nut. One can be stranded on the side of the road unable to remove a flat tire. Besides the wheel locks, all 16 of the remaining nuts were affected. I have ordered replacement nuts, on advice from my local tire shop, that are chrome plated and not 2-piece. I informed toyota customer service of the problem and they acknowledged receipt butoffered no solution or compensation. The problem occurred when i needed to remove a tire, but thankfully it was still driveable.my local tire shop was able to hammer-on a socket to remove the swollen nuts, and i will have to return to them to have them install the replacement nuts. I am retaining the original nuts in case they are needed by nhtsa or toyota for examination. There are many reports of this issue online, as well as mentions in product questions about replacement nuts on amazon.com (eg, are these nuts one-piece or not, and reports of this exact problem with many vehicles). Interestingly, it turns out that tool manufacturer snap-on makes an 18.5mm and 19.5mm oversized sockets to remove these swollen nuts. The problem is common enough for specialized tools. Please act on this to prevent some poor individual from being stranded!
I was driving on i-35 and has to stop at the shoulder for about 30 seconds to fix something. The shoulder is smooth and newly paved. Then i went on driving again, minutes late, the tire low air indicator was on and a few more minutes later, the left front tire was totally flat. The tire has only 7500 miles on it and was told by toyota dealer that i need to purchase a new one. And there is no warranty on it since it is from a new car and i did not purchase their extended coverage. I think it is quality of the tire used and i saw tons of same complaints from other toyota highlander owners.
Toyota and other vehicle brands use wheel lug nuts that become "swollen" over time.this happens because a cosmetic cap (with no mechanical purpose) made from a different metal is bonded over the metal of the lug nut.the cosmetic cap deforms or swells, because of its different properties compared to the lug nut itself.on 12 august 2021 i was unable to change a flat tire because the lug nut wrench that came with the vehicle no longer would fit over the lug nuts in order to loosen them.the lug nut wrench would not fit any of the 20 lug nuts on the vehicle.there is not one single mention in the 636-page owner's manual about swollen lug nuts, only an advisory to use genuine toyota wheel nuts and wrenches, which easily become incompatible.the genuine toyota wrench no longer fit, i had no other means of loosening the lug nuts, and became stranded.i was fortunate that a friendly motorist with a set of different sockets and a breaker bar came along and was able to assist me.such fortune is not always the case.being stranded puts the personal safety of the motorist in jeopardy, as can be confirmed in numerous reported incidences.on 13 august 2021 i went to the dealer to repair / replace the flat tire.the dealer acknowledged that the swollen lug nuts were a known mechanical defect with many toyota vehicles, but refused to install lug nuts on my vehicle without this defect.the only recourse offered was for me to buy new lug nuts of the same style, which would not have improved the situation.because of the personal safety issues involved, intentionally selling vehicles with know mechanical defects to unsuspecting buyers should come with serious consequences for a manufacturer.refusing to repair such defects when pointed out to the dealers should also carry consequences.
Read more
