We found the following complaints for TOYOTA HIGHLANDER (2009)
Read complaints for TOYOTA HIGHLANDER (2009)
Without prejudicemy vehicle was rear -ended by another vehicle at speed of approximately 75, and got crashed on to the car in front at speed of 40 to 50. Air bags failed to deploy and dash board indicator light came on and it does not go off. I strongly believe this is a manufacturer defect. This suv consists with six air bags. Non of them responded. I purchase with confidence that air bags are in working order. Manufacturer risk our life for nearly two years. I deserve compensation for risking 6 lives.
I have not had an accident with this vehicle, however i was told by toyota to check this website to see if my particular year and model is one of the ones affected by the airbag malfunction.if so, i want to get it in to be repaired as soon as possible in case there is an accident and someone in my vehicle is killed or injured.i am a sports mom so at times i have 6 children in my vehicle and 2 are my grandchildren.
The contact owns a 2009 toyota highlander. The contact stated that the air bag indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 154,000.
The contact owned a 2009 toyota highlander. The contact stated while parking the vehicle in a parking, the vehicle accelerated independently, went over a cement barrier, and continued accelerating with speed. The contact was not able to control the vehicle. The contact then entered another parking lot, the contact attempted to turn the steering wheel, as a result the contact crashed into a corner dunkin donut store. The air bag failed to deploy. The contact sustained minor face injuries due to the glass, neck injured from the steering wheel and back that required medical attention; the contact was hospitalized for two days. The front passenger, sustained chest injuries that required medical attention. A police report was filed. The vehicle was towed to a tow lot. The vehicle was not taken to a dealer and was not repaired. The vehicle was destroyed. The contact mention that the vehicle was previously taken for service at millennium toyota dealer (267 n franklin st, hempstead, ny 11550, (516) 874-2581) and was informed the service was completed and all was good. The manufacturer was not notified of the failures. The approximate failure mileage was 34,784. Consumer stated bags failed to deploy.
$7155 quote to replace 2 electrical harnesses. Reason: "warning: srs airbag check. Take vehicle to dealer". The junction box is hidden behind the driver side front panel. The pins in the junction box belonging to the airbag wiring harness (part # 82141-48r51) that runs underneath the dashboard were fried due to electrical short (unexplained). Because the junction box also brings the rear wiring harness (part # 82162-48d40 ) to tail, headliner, and back of the vehicle, this must be replaced as well. I fear that there is a major flaw in the electrical system / srs airbags of this vehicle and the vehicle electrical system has experienced premature failure.
Passenger side front air bag warning light indicates air bag not functional. Occurs at random times, will stay that way for days or weeks, then revert to normal. Sometimes at same time fan goes to high, air conditioning goes on, or floor/air dial switches to all defrost, or emergency lights switch on. Dealership said the problem was malfunctioning weight lever in seat, couldn't explain the rest of it, and they never did anything to try to fix it. However, it seems to be electronic issue as it sometimes works.
The contact owns a 2009 toyota highlander. While the vehicle was stationary and while driving various speeds, the air bag warning indicator illuminated intermittently, which was a safety concern. In addition, the horn and cruise control became completely inoperative. The dealer (royal moore toyota, 1415 southeast river road, hillsboro, oregon 97124) diagnosed that the spiral cable in the air bag needed to be replaced. The vehicle was not repaired. The contact stated that the dealer (beaverton toyota, 4300 southwest murray blvd, beaverton, oregon 97705) serviced the vehicle for nhtsa campaign number: 14v168000 (air bags). The manufacturer was made aware of the failure and provided the contact with case number: 1807132735. The failure mileage was approximately 50,000. The vin was not available.
3 times over the last month, while i was driving my vehicle, the car suddenly lost power while i was driving on the highway. All the dashboard lights flashed on, check engine light and warning lights illuminated. The vehicle lost power, the accelerator was not working, and i was just barely able to pull the car over to the side of the road. Car turned off and was able to turn back on, now with illuminated check engine light and check hybrid system warning light illuminated. This is a big safety issue as the car is losing power in the middle of the road while my foot is on the accelerator. The first time this happened i was able to pull a couple codes from the code reader. Codes were: u0001 & u0100the second and 3rd time this happened there were no codes coming up on the code reader.
Recent trouble with electrical rear door hatch closing properly. My ongoing problem is at least 4+ years that nobody hears me. It's electrical, auto lock doors, ac or heat shuts off and on ad it wants, totally went to hi heat when i was driving, buttons do whatever they want to do no matter what is turned off or on.
$7155 quote to replace 2 electrical harnesses. Reason: "warning: srs airbag check. Take vehicle to dealer". The junction box is hidden behind the driver side front panel. The pins in the junction box belonging to the airbag wiring harness (part # 82141-48r51) that runs underneath the dashboard were fried due to electrical short (unexplained). Because the junction box also brings the rear wiring harness (part # 82162-48d40 ) to tail, headliner, and back of the vehicle, this must be replaced as well. I fear that there is a major flaw in the electrical system / srs airbags of this vehicle and the vehicle electrical system has experienced premature failure.
2009 toyota highlander limited door actuators have all broke, been replaced and broke again. Some are being replaced for the 3rd time since i owed the vehicle (making it the 4th lock on the car).at the moment only 1 door lock works and i have to climb across to open the other doors. I am extremely concerned that they will all break and i will not be able to get my daughter out of the car. I started contacting toyota in 2013 when they all started breaking. I also can not open the car with the key.8/2012- drivers lock and actuator replaced and window6/2013- right rear door actuator replaced7/2013- passenger door actuator replaced3/2014- left rear door actuator replaced4/2014- drivers lock actuator replaced (again)5/2014- right rear door actuator replaced (again)2015- left rear actuator broke again this time my extended warranty is up and they want 600 to fix. 2016- passenger actuator broke 9/2018- drivers actuator broke for the 3rd time.i am left with leaving the car unlocked and hoping no one goes in or climb across my vehicle. I have contacted toyota numerous times to try and get them to help and they havent done anything but tell me i'm now out warranty even though i contacted them regarding the issues before my extended warranty was up.
Lift gate and power door motor broke. The door stocked and could not be opened or locked. I was lucky that my toddler was not around. I am horrified what would happened if his hand stock in it and the door could not be open. We took it to molle toyota. They told me that beside the lift gate and motor the whole rear door and hinge has to be replace. They said that if i don't replace the doors i will have same problem few months later. They said that toyota modified the new rear door that they are aware that the door in my vehicle causing problems.they refused to pay for the door because it's outside warranty. The cost of motor and lift gate repair is $1500 the cost with new door is $3500. I don't understand why toyota does not pay for door that they are aware that are defective and needed to be modified. I also think that there should be a recall on this part because someone can get injured.
Left driver's door actuator works sometimes when pressing remote control to unlock door.left rear door works sometimes when pressing remote control to unlock door.
Liftgate will not close or open when automatic button is pushed either on the dash or the button on the liftgate itself. Stays open and have to force the liftgate down manually. At times liftgate will open by itself while stationary or vehicle is moving. Closing or opening the liftgate automatically problem has be ongoing for about 6 months. Brought to dealership and they could not repair, but i could take to body shop for repair. Currently a service bulletin has been issued, but should be a safety recall.
The contact owns a 2009 toyota highlander. The contact stated that she attempted to accelerate but the vehicle hesitated, after a brief delay, the accelerator engaged causing the vehicle to lunge forward. Also, the contact stated that all of the lights on the instrument panel continuously flickered and the driver's side brake light was defective. The vehicle was taken to the dealer. The technician stated that they were not allowed to touch the vehicle and contacted an investigator to diagnose the failure. The investigator was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 800 and the current mileage was 26,500.
The contact owned a 2009 toyota highlander. The contact stated that the vehicle caught fire on the front driver's seat. The fire department extinguished the fire. The vehicle was destroyed. The manufacturer was notified of the failure and stated the vehicle was not included in nhtsa campaign number: 14v743000 (electrical system). The failure mileage was 110,000.
Lock actuators mal-function when using the remote or when using the power locks. Unable to lock doors except manually with key or by hand. At times, certain locks will work and seem impacted by weather conditions, i.e. Humidity or rainy day vs. Fair weather day. This causes the owner to believe the doors are locked when they are not and the inconvenience they are unlocked when leaving your car parked in a public lot.
The contact owns a 2009 toyota highlander. The contact stated that the air conditioning unit failed four times. The contact stated the repairs were made by an authorized dealer and the unit would work for a short time before failing again. In addition, the door locks would fail intermittently. The dealer was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken back to the dealer due to the failure of the air conditioning unit. The vehicle was left with the dealer where the contact was awaiting repairs. The failure mileage was 4,624..updated 11/22/10the consumer stated the cd player, door and hatch locks failed. The consumer has since received a2010 replacement vehicle. Updated 11/23/10
The power tailgate will not open and close automatically. You have to force it to open manually and force it to close manually because the motor gets stuck in one position. We called the toyota to see if there was any recalls after reading similar complaints on the internet and few lawsuits against toyota for the same problem, and toyota said no there are no recalls for the tailgate motor. The motor itself costs about $1200 and only the toyota has it, plus the labor to replace it which could amounts up to $1500 if you find an outside mechanic/body shop to do it for you. In addition, you might need to change the rails and shocks that hold the tailgate to the body of the car.if you take it to the toyota, it could cost close to $5000.00. Since this has occurred with too many consumers, we believe there should be a recall for this problem because it could cause some injuries if someone gets trapped between the tailgate and the rear bumper/cargo area.
2009 toyota highland had been drived for about 10 minutes, parked, locked at 7:25 am on jan 22, 2010. Approximately 20 minutes later a 6th ft high flames were discovered by the owner coming from the engine. Someone had already reported the fire and the fire department responded by 7:50 am.*cw
My vehicle has an issue with the door locks which is a safety concern, the power door lock actuators have repeatedly failed on my vehicle. Each of the four door lock actuators have been replaced and several multiple times. The most recent was a drivers (left) side rear which was replaced in march 2014 and failed again. This makes the 6th or 7th time an actuator has failed on my vehicle.the cost to replace these is approximately $600. However my biggest concern is that the vehicle is unlocked when i believe it is locked. This is a worry both when transporting young children (who can open the door as child safety locks are inoperative) and potential unauthorized access or theft of the vehicle.i opened a case with toyota #1701210527. Toyota refuse to continue to assist with this or determine why my vehicle repeatedly has door lock actuators fail.
Rear door/hatch electric motor and latch/lock assembly failed.several incidences of the rear electric hatch failing to seat/close occurred prior to the failure. The door would start down but would not close/latch. Toyota service department (dothan, al) said the door needed to be adjusted and did so.about one month later the door closed with a loud noise and would not open afterwards.upon outside inspection, i saw the door was offset about a quarter of an inch toward the passenger side and seated about the same (1/4 inch) further in than normal.the door would not open at all at that point.the same service department initially accused me of damaging the car in an accident (untrue). They pried the door open, and recommended i disable the electric door motor and only operate the door manually. Later the same service personnel admitted there was a design problem with the door hinges that caused the failure.
This vehicle has an electrical problem, most mechanic shops i took it were not able to find out the nature of the problem. I've changed the battery twice and still experiencing the same problem. At the high way i noticed the that the temperature of the engine gets high, which obliged to drive in a much lower speed with the flashers on which always increases the traffic safety risks.
The tailgate motor unexpectedly malfunctioned and closed the door in an unbalanced way causing the breaking of the tailgate hinges / arms. The tailgate stopped / froze and remained ajar about 1 inch on right passenger side of the door and latching on driver's side of the door. The door would not manually or electronically open back up. Had to have the door physically removed by toyota dealership and replaced entire tailgate hatch, motor and hinges. Costing me in the neighborhood of $5,000 for parts, labor, and a rental car for 12 days to repair as my insurance with progressive insurance declined coverage under my comprehensive insurance as they related back to wear and tear. Potential severe crushing injury or fatality could have resulted from what occurred. Since the door continued to close after malfunctioning and froze in place (unable to physically open), had someone's hand or body part been caught under could have resulted in being caught / trapped between the door and the latching area.quick search on the internet shows that this is not the first time that this has occurred. All showing similar cost associated with repair and all with the same life altering or severe injury consequence. Would like to get toyota to recall the highlander and fix the faulty motor before someone gets hurt or worse, killed by this default
Liftgate does will not open. Schaumburg toyota reported the following on their service report the following: "found auto open & close motor seized. Need: to go to bodyshop - replacel/hinge, motor-door". Toyota schaumburg is speculating (pure speculation) that the car was bumped into and thereforethe distances (which distances ?) are skewed. We (owners) believe that no such incidence happened. We e-mailed toyota (case # [xxx].) who referred us back to [xxx]. [xxx] did call but offered no proof of their speculation (that the car was bumped into), neither did [xxx] provide the misalignment numbers. [xxx] did mention that toyota has known about this problem but they will honor the problem only within 3 months/36,000 miles. The power to my liftgate is now disabled and i would like for toyota to acknowledge that they have known about this problem and therefore make the liftgate fully functional (power connected) for me.we (owners) are honest when we say that the care was not bumped into from rear-side and we should not be paying for these repairs. I have tried my best to work it out with toyota corporation and schaumburg toyota, however, both are trying to deflect the responsibility away from themselves. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Rear door motor lift not working
2009 toyota highlander was involved in the floor mat recall.when vehicle was taken to dealer and consumer was told there was nothing they could do because the floor mats were not toyota floor mats.the consumer stated at times the vehicle would not start. The dealer performed a diagnostic test and stated the battery was weak.
This is for a 2009 toyota highlander hybrid limited with about 142000 miles. The vehicle has not been in any accidents and is not abused in any way. All maintenance are up to date with the major timing kit replaced most recently at about 140000.while driving the vehicle on normal roads (sometimes highway, sometime city roads), i get three warnings that pop up at the center screen between the air vents; 1) check abs, 2) check brake system, and 3) brake malfunction. For the first two warnings, it is followed by "have your vehicle checked by dealer." but, for the third warning, it is accompanied by "stop the vehicle in a safe place immediately and contact dealer." these warnings also correspond to three lights that pop up by the speedometer; 1) vsc, 2) abs, and 3) brake. The lights stay on for two to three days at a time and then will go away without any reasonable explaination. This happens about every other week. I was unable to bring it to a dealership when the light is on as i live very far away from the dealership. When i call and describe the warnings, i am told that this may be a problem with the actuator and it is common. The dealer estimated the cost to be around $3500. I did a quick search online and find that this is a common problem among same generation highlanders. I should not have to pay for this and the manufacturer needs to get the vehicle right. I feel unsafe driving this vehicle with the uncertainty of being able to stop safely when necessary.i understand that toyota had a recall on the brake system for the prius and camry, but did not include the highlander. They should have since this is a safety problem that is common with the first and second generation highlanders. Please get toyota to take responsibility before an accidents occurs. Brakes are an important safety feature that should not be compromised.
While driving down the expressway with the family (50mph), check engine light and traction control suddenly turn on and flicker on and off randomly.engine power hesitates.at the stoplight, check engine light continues to turn on, and off randomly, as well as traction control light.engine appears to be stalling at times, and rpm bounces between 500-900.acceleration when pressing against gas pedal results in uneven acceleration.pulled vehicle off to the side, turned engine off, and examined vehicle.examined vehicle and do not see anything suspicious.turned vehicle back on, and check engine light with traction control off.moments later, lights turn back on.limped vehicle back to residence via local roads.continued to experience intermittent on/off check engine light and traction control.after arriving at residence, parked vehicle and performed additional examination.noticed burning smell at rear brake shoes, possibly from traction control holding on to brakes.will bring car to dealership on 08/05/13 first thing in the morning.
Abs, traction control, brake malfunction light on in dash due to the abs brake pump and actuator not having enough power and a abnormal leak. The lights stay on for a day or 2 and go off for about the same time first time lights came on i hit pounding water on interstate on my way home from work at around 7pm an lost control of the vehicle. Luckily i didnt hit anything. The traction control, abs is not working. I have seen where the 2008 models have been recalled for the same issue.
The coolant pump pulley broke and engine got overheated and stopped on a major highway and had to be towed.the vehicle has less than 60k miles on it.dealer tells me that both the engine and water pump have to be replaced and would cost over $9,000.
2009 highlander, purchased new, had 105000 miles on 3.5l v6 engine.oil changed every 7000 miles, fully synthetic.no warning lights or engine noises prior to incident.car started after work, drove .6 mile.started running very rough, pulled over to shoulderthinking i had a flat tire.car died before finishing maneuver, coasted to shoulder. Engine would not start.towed to repair shop, they diagnosed "engine fully seized up".contacted toyota, they offered no satisfaction as " car not being repaired by dealer, not under warranty".i find this answer to be wrong, due to low mileage, history of maintenance, no reason for catastrophic failure of engine.mechanic stated theory of "oil ports clogging up", since heard theory of "oil pump failure".
I'm contacting you about an issue recently encountered on my 2009 highlander.the oil hose attachment located at the bottom of the car had pin size hole that pushed all the oil out of my car.the oil hose is in a location that would not be exposed to any element.i truly feel that this is a manufacture defect but can't find recall information on the site.i had the car towed to the dealership that said this part will take up to 3 weeks to receive.they also had a few other toyota cars in repair for the same issue.this is alarming since it looks like a known issue and the hose location is not exposed.the dealership also told me once repaired they don''t know the extent of the damage since the oil was drained out at fast pace. Please look into this issue and help protect others that might not be aware of this defect.
Oil cooler hose burst in car. Yo have about 20 seconds to turn the engine off before it seizes up because all the oil is pouring out of the car.we had it towed to midas dealership and they fixed it.i called toyota because i noticed they had a customer support program covering this problem. I was told if i would have taken it straight to the dealership, it would be covered but instead i had to submit paperwork which i did. Well it is not covered. They are claiming that the part on the invoice is not covered. However, the oil cooler hose that burst which is original to the car was rubber and the toyota replacement part is metal.they are merely not covering this because it is not a recall and they are not getting in trouble for it.it is a huge safety issue, as when this bursts (with no heads up), you have only a few seconds to get to the side of the road and turn off the engine. Toyota is fully aware of the issue but the gov't has not required them to put in a recall.
I was driving down the interstate in wisconsin during rush hour when i took off my cruise control to slow down to take the next exit. I noticed an abnormal down shift when i took off the cruise control. Almost immediately the oil and traction control lights came on. As i slowed to the stop sign at the end of the exit the display screen began dinging and read low oil pressure and immediately stop the car and turn off the engine. I immediately pulled over once out of the way of traffic and shut down the car. Upon checking the oil there was none on the dipstick. There was oil dripping down from the grill all underneath the car including in the front tire wheel wells. I also heard knocking from the engine, so i am concerned that the lifters and the top end of the engine may be compromised. This a known issue with toyota, who has refused to issue a recall for faulty oil lines and seals. Luckily, i was at an exit where i could safely pull over before more major damage was done to the vehicle. My personal safety, the safety of my family as well as other drivers could have compromised by the neglect that toyota has shown by continuing to ignore this issue.
Toyota has issued a t-sb-0201-11 which states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." this affects toyota and lexus vehicles going back to at least 2008-present. This should have been handled as a recall vs. A t-sb with a defined expiration date because consumers engines are being destroyed when this 'seep' occurs. This happens with a minute and all of the engine oil is left on the road and the engine is destroyed. Imagine a family who's driving along the highway, their engine stops working and an 18-wheeler rear ends them. That is why the nhtsa needs to force toyota to replace all of the defective engine oil cooler pipes with the metal ones that the t-sb addressee.
Oil coolant line bursts which causes immediate loss of all oil. Problem happens while vehicle is in motion, and in this case while in motion on a high trafficked freeway. Fix cost about $1,000 out of pocket. This is a very large leak which covers the ground, engine, and undercarriage. If the oil line ruptures while driving, the low engine oil message and engine oil pressure warnings will illuminate. Continued use after these warnings will result in complete engine failure due to oil starvation.the line is known to be defective, and a revised part has been issued by toyota but recall has not been issued. Covered under a warranty issued by toyota but covers under a short time frame.
Massive oil leak from oil cooler line of 2009 toyota highlander with tow package at ~78,000 miles.rubber hoses burst and oil leaked out from engine.
Vvti cam gear issue, making grinding noise.vehicle just hit 60,000 and out of warranty.earlier tsb from toyota didn't cover this since the vehicle didn't show any signs.
While driving down the expressway with the family (50mph), check engine light and traction control suddenly turn on and flicker on and off randomly.engine power hesitates.at the stoplight, check engine light continues to turn on, and off randomly, as well as traction control light.engine appears to be stalling at times, and rpm bounces between 500-900.acceleration when pressing against gas pedal results in uneven acceleration.pulled vehicle off to the side, turned engine off, and examined vehicle.examined vehicle and do not see anything suspicious.turned vehicle back on, and check engine light with traction control off.moments later, lights turn back on.limped vehicle back to residence via local roads.continued to experience intermittent on/off check engine light and traction control.after arriving at residence, parked vehicle and performed additional examination.noticed burning smell at rear brake shoes, possibly from traction control holding on to brakes.will bring car to dealership on 08/05/13 first thing in the morning.
When vehicle is stationary, engine always makes strange noise upon initial start.
The water pump went on my toyota highland. I looked it up online and found out the water pumps are faulty and will make a sound like there is gravel in the motor. I had toyota fix the problem under warranty, but i looked online and found that other people have the same problem. Should be looked into due to being bad pumps.
Noticed large oil puddle in driveway.had car towed as oil loss could have caused fatal damage to the engine.the oil line was diagnosed as dry rotted and needed to be replaced.the replacement oil line was vastly different than that of the original line indicating a problem with the previous design.the leak began while driving and we were able to trace the oil for miles leading home.the oil indicator light did not come on to warn of low oil.toyota did recall other vehicles for the same problem however not this particular make and model.after talking to toyota's recall department i was told if i had had the repairs taken care of at a toyota dealership i may have been able to be reimbursed slightly (a percentage of the bill) however since i used the shop of my choice there is no option for any reimbursement.
We were traveling down a state route highway at 50 mph when suddenly we lost power to the car, we were between two mac trucks, and the oil light started flashing.we had to quickly get off the roadway (no breakdown lanes) and find a safe spot to stop on some grass.the rubber oil line had cracked/ruptured and drained the oil from the car rapidly causing the engine to lose power and make noise.i found out online that this is a known issue but no recall has been done as toyota claims this is not safety issue.however, in my case it was very much a safety issue as this happened on a highway in rapid succession with no safe place to leave the roadway.
T-sb-0201-11 from toyota states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." this tsb affects toyota and lexus vehicles going back to at least 2008-present. This is a major issue, and i feel this should be handled as a recall instead of a tsb due to the severity of the issue if/when the pipe breaks.i recently elected to have my vehicle repaired on my own just so i wouldn't have to worry about this issue happening to me or my wife, and thus blowing up my highlander's engine causing thousands of dollars in damages.seems pretty bad that a recall can be issued for floor mats and accelerator issues, but no recall is issued for this issue which can drain the oil from your engine in a minute, blow up your engine, and then possibly wreck your vehicle.consumer's engines are now being destroyed, and this is showing up in different online forums. I feel that the nhtsa needs to force toyota to replace all of the defective engine oil cooler pipes with the newer metal ones that the tsb addresses.they should also be forced to reimburse all costs to those individuals that either needed to have the repair done, or decided to preventatively have the repair done on their own before those pipes burst on their own.
I was turning into a parking lot and i started getting "low oil pressure" alerts on my dashboard. I was worried if it was a sensor issue and kept moving till i parked my vehicle. Upon further investigation, i saw that oil had started to drip from where i had turned, and when i parked the car the oil drip got bigger and had pooled under the vehicle. Based on the information i got from the toyota dealership, this was a known issue which starts as a small leak but due to pressure, the oil cooler pipe bursts open. This known problem is documented here:https://www.toyoheadquarters.com/threads/2007-2011-toyota-sienna-highlander-and-venza-engine-oil-cooler-pipe-leak-lsc-ze2.358/toyota refused to pay my repair bill as i was over the mileage requirement by 2700 miles. I cannot understand why toyota did not consider this a safety issue/recall. If this had happenedwhile i was driving on the highway, my engine could have been completely damaged and the heavily leaking oil could have contributed to an accident(s).the toyota dealership also agreed with me that this should have been a safety recall. Toyota claims they sent out a letter for this warranty enhancement (ze2) which i never received. Toyota has refused to escalate this issue within the company.
Oil cooler connected to engine block with a rubber hose.hose failed with oil leak which caused loss of engine oil.car towed and repaired before engine seized.it appears rubber hose was not protected from heat of catalytic converter and rubber degraded.vehicle was in motion on interstate highway when first noticed loss of oil pressure.added oil but oil loss continued. When warning light went on second time stopped vehicle and towed to service.event occurred on may 15, 2020.
Brief engine knock/rattle noise at cold startup (1ar2ar) vds(s):da41a,za3eh wm(s)5td
August 6, 2015 i was driving northbound on hwy 45. After about 20 minutes on the road my 2009 toyota highlander began to smoke, the oil pressure warning light came on and i pulled over to the side of the road.within a few minutes, black smoke was pouring out from underneath the hood. Within another minute or two the suv was on fire and soon the front half was completely engulfed in flames.i thought it would explode.two milwaukee fire department teams arrived and extinguished the fire. Thank god no one was hurt and my children were not in the car. Accident report bmz14xn was filed with milwaukee county.prior to the fire that totaled the highlander, an emergency repair was made to the highlander on november 3, 2014.that night the engine began to make a strange noise and the oil warning light went on.i pulled into the nearest auto repair shop; the tech said if i drove any further the engine would have been severely damaged because there was no oil left.the engine coolant pipe sprung a leak and all of the oil poured out of my car.that was the first time my highlander lost all of its oil because of a faulty oil coolant pipe- the second time it resulted in an engine fire. In december 2014 i received a letter from toyota stating they reimburse for repairs related to leaking oil or engine damage.toyota dealers received technical service bulletin (tsb) #tsb-020-11 indicating the replacement part should be metal; not rubber which is what i had.i mentioned the emergency repair twice when i went in for service to jack safro toyota.neither time did a service tech suggest that the oil coolant pipe be checked to make sure it was correctly repaired.i believe this was a major oversight on the part of the service department and that toyota should recall the oil coolant pipe. The faulty part is on 2007-2010 highlanders and other toyota vehicles.
3 times over the last month, while i was driving my vehicle, the car suddenly lost power while i was driving on the highway. All the dashboard lights flashed on, check engine light and warning lights illuminated. The vehicle lost power, the accelerator was not working, and i was just barely able to pull the car over to the side of the road. Car turned off and was able to turn back on, now with illuminated check engine light and check hybrid system warning light illuminated. This is a big safety issue as the car is losing power in the middle of the road while my foot is on the accelerator. The first time this happened i was able to pull a couple codes from the code reader. Codes were: u0001 & u0100the second and 3rd time this happened there were no codes coming up on the code reader.
March 10, 2016 vehicle was taken to dealer for oil change.parked vehicle after return home (10 miles drive between dealership and home) same day and after a few hours, noticed all oil had leaked from vehicle.vehicle was towed back to dealer that day. Upon investigation dealer said the problem was the oil cooler pipe.dealer said toyota issued a technical service bulletin t-sb-0201-11 over 5 years prior that issued a repair procedure to replace this oil cooler pipe. Dealer replaced oil cooler pipe under warranty per technical service bulletin and assured me that no damage to the engine was "apparent" after the repair.july 18, 2016 returned to same dealer for a problem with the engine making a loud knocking sound upon fast acceleration.dealer diagnosedproblem as a rod knock and confirmed it was due to the oil cooler pipe leak from march.the repair involves replacing the engine an extensive and very expensive repair. Toyota needs to make this technical service bulletin problem a recall to avoid unnecessary engine damage and potential safety hazard to the 533500 estimated vehicles included in the bulletin.
Engine oil filler cap had interior motor part , melt through while driving , almost hurling all the way through , 2 inch cylindrical part viewed when opening hood to inspect damage . Braking , trac and vsc engaged and motor failed almost dieing , abs allowed brake pedal to go to floor with vehicle just stopping enough to move from traffic . No injuries and no collisions happened due to violent engine combusting or braking disabled , incident happened at 10 mph entering a parking lot .
I was traveling 50 -60 miles per hour on the new jersey garden state parkway.while driving all of a sudden a huge vibration occurred through out the vehicle.while it vibrated a loud noise occurred.it was so loud my dog began to bark and my ears could not take the noise of the vehicle.i tried to brake and the noise continued as well as the vibration.i continued to try and get in the right lanehowever the noise and vibration continued.the vibration felt like when you go across speed bumps that gives a rumble sound.the road was smooth and there were no speed bumps however it felt as if i was going over speed bumps.on 10/25/12 i took the vehicle to toyota of hackensack nj where the vehicle was purchased on.i informed the service guy about the situation.they did a multi-point inspection and nothing came up.they test drove the vehicle in city limits and nothing came up.i then informed them that the vibration does not occur until you are on the highway.the technician then test drove with me in the vehicle.the vibration did not occur.this specific vibration and noise has only occurred twice since i purchased the vehicle.i purchased the vehicle over a month ago due to a faulty 2005 kia sorento crankshaft bolt design.if it happens again i will file another complaint.
2009 toyota highland had been drived for about 10 minutes, parked, locked at 7:25 am on jan 22, 2010. Approximately 20 minutes later a 6th ft high flames were discovered by the owner coming from the engine. Someone had already reported the fire and the fire department responded by 7:50 am.*cw
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
The rubber hose between the oil pump and the vvt keeps breaking. I was doing some research and found that the rubber hose has been replace with a metal one.can you please help me?is this something that is possibly still under warrant and can be fixed?thank you for help in advance.
Brand new 2009 toyota highlander defective front o2 sensor made out of ceramic built into all cars in japan then shipped to u.s. First sign of sensor damage the cars traction control light goes on. Soon after the front o2 ceramic sensor heats up. Then the car will not start. When you try to start it up at this point engine has caught on fire. The general manager of dealership stated that toyota knows of this defective part but will not recall. We believe owners should be notified. The part was replaced. However, we did not feel car was safe after seeing engine on fire. The dealership would not refund money.our only optionallowed was to trade in car for another at our cost. This all happened within 3 days of taking delivery of the vehicle and having only driven it 40 miles.
My 2009 toyota highlander with keyless start allowsthe vehicle to shut off when not in park and the vehicle starts moving.it also will turn off in reverse, or neutral and will turn back on in neutral and will also turn off in drive.this does not feel safe and should be immediately investigated.the vehicle should have to be in park to turn off and start like all other cars with keys to start the vehicle.local dealer investigated but said all keyless start vehicles operate this way and didn't indicate there was a fix to the situation.
The contact owns a 2009 toyota highlander. The contact stated that the air conditioning unit failed four times. The contact stated the repairs were made by an authorized dealer and the unit would work for a short time before failing again. In addition, the door locks would fail intermittently. The dealer was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken back to the dealer due to the failure of the air conditioning unit. The vehicle was left with the dealer where the contact was awaiting repairs. The failure mileage was 4,624..updated 11/22/10the consumer stated the cd player, door and hatch locks failed. The consumer has since received a2010 replacement vehicle. Updated 11/23/10
The life span of my headlights and high beam is very short. I change the bulbs and after 2-3 weeks, they stop working.
Condensation occurs inside the tail lights assembly when car washing during cold weather. Condensation is also developed inside the tail lights when the temperature gets low. *cw
As published by media, my 2009 toyota highlander was subject to a recall by toyota due to recent accidents making the car accelerate due to (apparently) stuck-up gas pedal). I called up cobb county toyota in kennessaw ga to confirm if i need to bring my car back to their service center.they said "yes"and the only thing that they would be checking is my car's floormatting, which would take them only a couple of minutes.my concern is that what if it is not only the floormatting that makes the gas pedal stuck up and trigger uncontrollable acceleration of my car. Even if i have my checked by them just for that declared defect,i am still in danger of driving an unsafe car.i do hope full-blown investigation be made by your agency as to what is the real and root cause of the engine problem.many consumers were already attesting through media that it was not the floormatting impediment that causes the sudden acceleration.please help us be safe using this car or make a drastic action to oblige toyota to examine thoroughly the cause and make permanent solutions to it to keep us at peace using the car.we have been consistently a toyota car owners since 1980's and this is the first serious problem that we have encountered.iwith your agency's help, we pray that we are in safe hands with our cars.if there would be no safety assurance, i am taking a risk every time i drive my car.*tw
3 times over the last month, while i was driving my vehicle, the car suddenly lost power while i was driving on the highway. All the dashboard lights flashed on, check engine light and warning lights illuminated. The vehicle lost power, the accelerator was not working, and i was just barely able to pull the car over to the side of the road. Car turned off and was able to turn back on, now with illuminated check engine light and check hybrid system warning light illuminated. This is a big safety issue as the car is losing power in the middle of the road while my foot is on the accelerator. The first time this happened i was able to pull a couple codes from the code reader. Codes were: u0001 & u0100the second and 3rd time this happened there were no codes coming up on the code reader.
Door lock on front driver door does not lock when remote or door button inside car pressed. Gives impression door is locking when it is not.
Left driver's door actuator works sometimes when pressing remote control to unlock door.left rear door works sometimes when pressing remote control to unlock door.
Toyota has issued a t-sb-0201-11 which states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." this affects toyota and lexus vehicles going back to at least 2008-present. This should have been handled as a recall vs. A t-sb with a defined expiration date because consumers engines are being destroyed when this 'seep' occurs. This happens with a minute and all of the engine oil is left on the road and the engine is destroyed. Imagine a family who's driving along the highway, their engine stops working and an 18-wheeler rear ends them. That is why the nhtsa needs to force toyota to replace all of the defective engine oil cooler pipes with the metal ones that the t-sb addressee.
T-sb-0201-11 from toyota states "some vehicles equipped with 2gr-fe/fxe towing package engines may exhibit an oil seep from the engine oil cooler pipes." this tsb affects toyota and lexus vehicles going back to at least 2008-present. This is a major issue, and i feel this should be handled as a recall instead of a tsb due to the severity of the issue if/when the pipe breaks.i recently elected to have my vehicle repaired on my own just so i wouldn't have to worry about this issue happening to me or my wife, and thus blowing up my highlander's engine causing thousands of dollars in damages.seems pretty bad that a recall can be issued for floor mats and accelerator issues, but no recall is issued for this issue which can drain the oil from your engine in a minute, blow up your engine, and then possibly wreck your vehicle.consumer's engines are now being destroyed, and this is showing up in different online forums. I feel that the nhtsa needs to force toyota to replace all of the defective engine oil cooler pipes with the newer metal ones that the tsb addresses.they should also be forced to reimburse all costs to those individuals that either needed to have the repair done, or decided to preventatively have the repair done on their own before those pipes burst on their own.
I purchased a 2009 toyota highlander, in february 2009.on june 1, 2009, i was northeast of rockville, indiana on highway 47 in this toyota highlander. I approached a slow moving vehicle on a straight section of roadway and passed the vehicle.as i was passing i felt like the car was going faster than i was accelerating.when i pulled back into the right lane the car was going even faster and i realized that the car was accelerating on its own. Luckily, i was still on a long straight section of the road and had some time. I first tried to brake but the car kept going even faster.i put the car in neutral and started braking and luckily found a place to pull off the road.i was completely shocked that the engine was racing uncontrollably.i looked down at the accelerator and nothing was pushing or touching it.i then turned off the car, put the car in 'park', got out of the car and looked around the accelerator again to make sure that nothing was pushing on it, then waited for about a minute and restarted the car. The car started with the engine racing.i turned off the car and restarted the car two more times and each time the engine raced uncontrollably.i turned off the car, left a message for my husband on his cell phone and waited for five minutes with the car turned off as i waited for my husband to call back.he never did call so i decided to start the car one more time.when i did, the car started normally and the engine did not race.i tried to calm down emotionally and drove home not knowing when or if the accelerator would be a problem.i took the highlander in for service to jordan automotive group, mishawaka, indiana on 6/3/2009 and they insisted that the floor mats were the problem.i do not believe this because i had checked everything around the accelerator when the engine was racing and there was absolutely nothing touching the accelerator.the problem is electronic.i do not feel safe in this vehicle.
The vehicle suddenly lost power on the highway.the car was still running, but there was no power to the wheels.the front differential had failed due to a leak in the front of the transfer case.this failure caused the transmission to fail as well.
We bought a new 2009 toyota highlander injuly,2009.immediately,it demonstrated a huge vibration in reverse, and now in drive.when i stop at a light, it feels like it will bolt when i take my foot off the brake.we went through arbitration, but they claimed, since we couldn't prove it was a safety hazard, we had no case.i think these vehicles should also be investigated. I have read similar complaints on the internet from other highlander owners.i am really fearful to drive my family in this vehicle. For toyota to tell me that, yes there is a severe vibration, but there is nothing wrong with the vehicle is absolutely preposterous.toyota says they don't know what is wrong with it, so they say nothing is wrong with it. Our own mechanic says that he believes it will join the other recalls at some point. But i really hope you will look into it soon. Thank you.
The contact owns a 2009 toyota highlander. While turning at approximately 5 mph in snowy conditions, the vehicle became stuck in the snow. The vehicle was able to reverse but would not accelerate forward. The vehicle was towed to an authorizeddealership where the contact was informed that the transmission needed to be replaced. The transmission was replaced at that time. The failure and current mileages were approximately 11,000.updated 11/03/10 updated 11/04/10
My 2009 toyota highlander with keyless start allowsthe vehicle to shut off when not in park and the vehicle starts moving.it also will turn off in reverse, or neutral and will turn back on in neutral and will also turn off in drive.this does not feel safe and should be immediately investigated.the vehicle should have to be in park to turn off and start like all other cars with keys to start the vehicle.local dealer investigated but said all keyless start vehicles operate this way and didn't indicate there was a fix to the situation.
The contact owns a 2009 toyota highlander. The contact stated that the driver's side seat belt would not retract and became jammed. The vehicle was taken to the dealer where they advised the contact that the retraction mechanism needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and offered no assistance. The failure mileage was approximately 68,520. The current mileage was approximately 68,674. The vin was unavailable.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
I keep my car very good in my life . Recently my limited highlander 09 with 42.000 miles start clunking noise when i make a slow turning right , left to parking lot and every where when i make a turn slowly it have a clunking sound.i think that i can pay the part and toyota have to have recall and help me to fix it . It is defect from toyota.
I was sold over internet by vandergrift toyota of arlington,tx a falsely advertised 2009 toyota highlander,that was delivered to me in san antonio, tx in enclimate weather and while i was in a full body brace, i had told them of weather, and was in down pour when they delivered, i was unable to examine car in my conditionand weather till next morning. Car had been wrecked, had silt in rear tail lights, i tried to have dealership fix it, by taking car back to them, i did not hv anothercar. The conditions of the car were never disclosed, i did not received a buyers guide, only a blank sales contract with my name, car make and model and vin with price paid. I hv repeatedly tried to resolve matter, dealer has lied repeatedly and billigerent. I have called owners of dealership, berkshire hathaway, they defer to dealer, dealer has done nothing, i have tried to tell people at berkshire hathaway this is something a dealer has dropped on me, who are and represent the berkshire hathaway brand, i told bh, i would persue and seek to expose to authoritative entities, and press,they have done nothing. I have also filed a pending complaint with texas dmv. I also have according to use title 18 2511 (2)(d), recorded conversations with dlrships used sales mngr, general mngr/partner, and berkshire hathaway, and previous owner who told me when car traded in, dlr sd wold not keep do to miles and age, wd go to wholes auction. I also hv screen shot where dealer continued to advertise car for sale at reduced price 12 days after initial deposit and over a week after wire trnsfer, and 5 days after delivery. Other, problems included components advertised or options not included. Toyota tow pkg, turned out to be uhaul hitch bolted on, no wiring to even coonect to brakes, and no additional radiator/fans/ to aid in hauling /towing, and no stellite radio as advertised. Original ad photos faked
Abs, traction control, brake malfunction light on in dash due to the abs brake pump and actuator not having enough power and a abnormal leak. The lights stay on for a day or 2 and go off for about the same time first time lights came on i hit pounding water on interstate on my way home from work at around 7pm an lost control of the vehicle. Luckily i didnt hit anything. The traction control, abs is not working. I have seen where the 2008 models have been recalled for the same issue.
Several warning lights illuminated, tire pressure, brakes, abs, traction, they all stayed on for a few minutes and then went off. The car seemed to be driving normally. This happened a couple times, it was not alarming, the first time the light illuminated was approximately november 12th, the lights stayed off for weeks and it happened again around december 11th,the third time, jan 14th,i got the vehicle to the dealership. It turned out to be that the brake actuator was leaking and the whole brake system could fail. It seems hazardous and extremely dangerous that the lights did not stay illuminated to reflect the severity of the situation and not a loose fuse or tire pressure issue. I assumed that since the lights went off, there was no issue with the vehicle.it is a very costly part and repair and toyota is aware that the part has been problematic. They have not notified customers of the issue so to look out for this dangerous issue. They had extended the warranty on the part yet gave no notice that the part was problematic and to be aware of the issue and take it in at once if the light ever comes on. It is a serious issue and it seems that more should be done on toyota's part to ensure drivers safety. To top it all off the warranty expired december 31st, 2020. I got the vehicle to the dealership jan 14th 2021. Toyota is making no exceptions to delays warranty coverage caused by the pandemic. It seems like they are putting money ahead of safety on more than one level and ahead of customers.
I was sold over internet by vandergrift toyota of arlington,tx a falsely advertised 2009 toyota highlander,that was delivered to me in san antonio, tx in enclimate weather and while i was in a full body brace, i had told them of weather, and was in down pour when they delivered, i was unable to examine car in my conditionand weather till next morning. Car had been wrecked, had silt in rear tail lights, i tried to have dealership fix it, by taking car back to them, i did not hv anothercar. The conditions of the car were never disclosed, i did not received a buyers guide, only a blank sales contract with my name, car make and model and vin with price paid. I hv repeatedly tried to resolve matter, dealer has lied repeatedly and billigerent. I have called owners of dealership, berkshire hathaway, they defer to dealer, dealer has done nothing, i have tried to tell people at berkshire hathaway this is something a dealer has dropped on me, who are and represent the berkshire hathaway brand, i told bh, i would persue and seek to expose to authoritative entities, and press,they have done nothing. I have also filed a pending complaint with texas dmv. I also have according to use title 18 2511 (2)(d), recorded conversations with dlrships used sales mngr, general mngr/partner, and berkshire hathaway, and previous owner who told me when car traded in, dlr sd wold not keep do to miles and age, wd go to wholes auction. I also hv screen shot where dealer continued to advertise car for sale at reduced price 12 days after initial deposit and over a week after wire trnsfer, and 5 days after delivery. Other, problems included components advertised or options not included. Toyota tow pkg, turned out to be uhaul hitch bolted on, no wiring to even coonect to brakes, and no additional radiator/fans/ to aid in hauling /towing, and no stellite radio as advertised. Original ad photos faked
I have owned my 2009 highlander hybrid since i purchased new from dealer in july 2009. In mid december 2020 i noticed on two separate occasions that with my foot firmly on the brake pedal the vehicle would still be moving a few feet before stopping. No warning lights so i figured no big problem. In january 2021 a warning light flashed on for maybe 5 seconds regarding brake problem. On february 2nd i brought it to my local toyota dealer to assess. They scanned it and didn't receive any dtc codes. I was advised that my front brake pads were at 4mm and should be replaced soon. I did that. Vehicle drove without incident until june 20th when several warning lights lit up. Abs, tire pressure,brakes and traction. The warning lights stayed on so i brought my highlander back to my local toyota dealer. This time i was told that dtcc1391 came up. Abnormal leak in accumulator, replace brake actuator and pump assembly. That would come out to $2901.24. Toyota had issued a customer support program bulletin regarding the brake actuator and brake booster pump assembly. But for some unknown reason, given the dangerous condition a failure would present, that 100% coverage of replacement expired on december 31, 2020. Toyota is not making any exceptions on this matter. It appears that toyota is putting their reputation as well as dollars and cents ahead of their customers.
Faulty brake actuator. This is causing the vehicle calibers to engage without touching the brake pedal..the brake stays stuck causing one of the four tires to drag.this is a very dangerous malfunction and could cause death or bodily injury.
2009 vehicle (manufactured 9/2008) only has 83k miles on it. Croaking sound for week or so and then one morning abs failure warning on display. Codes are c1241 and c1391. Same problem as others. Needs new abs pump and actuator. The parts are #44050-48320 and #44070-48020and cost over $3k for parts alone. Very disappointed in toyota, i thought toyota quality was better than this.
This is for a 2009 toyota highlander hybrid limited with about 142000 miles. The vehicle has not been in any accidents and is not abused in any way. All maintenance are up to date with the major timing kit replaced most recently at about 140000.while driving the vehicle on normal roads (sometimes highway, sometime city roads), i get three warnings that pop up at the center screen between the air vents; 1) check abs, 2) check brake system, and 3) brake malfunction. For the first two warnings, it is followed by "have your vehicle checked by dealer." but, for the third warning, it is accompanied by "stop the vehicle in a safe place immediately and contact dealer." these warnings also correspond to three lights that pop up by the speedometer; 1) vsc, 2) abs, and 3) brake. The lights stay on for two to three days at a time and then will go away without any reasonable explaination. This happens about every other week. I was unable to bring it to a dealership when the light is on as i live very far away from the dealership. When i call and describe the warnings, i am told that this may be a problem with the actuator and it is common. The dealer estimated the cost to be around $3500. I did a quick search online and find that this is a common problem among same generation highlanders. I should not have to pay for this and the manufacturer needs to get the vehicle right. I feel unsafe driving this vehicle with the uncertainty of being able to stop safely when necessary.i understand that toyota had a recall on the brake system for the prius and camry, but did not include the highlander. They should have since this is a safety problem that is common with the first and second generation highlanders. Please get toyota to take responsibility before an accidents occurs. Brakes are an important safety feature that should not be compromised.
While driving down the expressway with the family (50mph), check engine light and traction control suddenly turn on and flicker on and off randomly.engine power hesitates.at the stoplight, check engine light continues to turn on, and off randomly, as well as traction control light.engine appears to be stalling at times, and rpm bounces between 500-900.acceleration when pressing against gas pedal results in uneven acceleration.pulled vehicle off to the side, turned engine off, and examined vehicle.examined vehicle and do not see anything suspicious.turned vehicle back on, and check engine light with traction control off.moments later, lights turn back on.limped vehicle back to residence via local roads.continued to experience intermittent on/off check engine light and traction control.after arriving at residence, parked vehicle and performed additional examination.noticed burning smell at rear brake shoes, possibly from traction control holding on to brakes.will bring car to dealership on 08/05/13 first thing in the morning.
The contact owns 2009 toyota highlander. The contact stated that while driving approximately 22 mph and engaging the brake pedal in attempt to stop the vehicle, she was forced to apply extreme pressure. The dealer was unable to duplicate or diagnose the failure. A claim was filed with the manufacturer.the failure mileage was 58,000.
The contact owns a 2009 toyota highlander. While driving down hill at 2 mph, the brakes began to shudder and the warning light illuminated on the instrument panel indicated shift to p function. Within a few minutes, another warning light indicated, brake default contact the dealer immediately illuminated. The vehicle was turned off and after it was restarted; the warning lights were no longer illuminated. The contact called the dealer and was informed that they were not familiar with that type of failure. The vehicle had not been inspected or repaired when the complaint was filed. The current and failure mileages were 20,107.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
The contact owns a 2009 toyota highlander. While driving 15 mph during a snow storm the wheels locked. The brakes also locked while driving down a hill which caused the vehicle to slide 200 feet. The dealer was notified. The failure mileage was 10,250. The vin was unknown. The current mileage was 10,430. Updated 11/16/10. *lj
August 4,2018 backing on of garage and power steering complexly quit working. You can still steer but with great effort , mileage 134,521. In march 1, 2015 power steering quit working while driving on a city street at about 25mph making it very difficult to turn .it had 88644 miles. The toyota dealer replaced the steering column part # 45250-48181 & computer part # 89650-48060. Two steering failures in 134,000 seems rather high in a system that important.. There was no prior warning and had they occurred at highway speeds on a winding rroad one could have lost control on the vehicle.08
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
About eighty miles/two days prior to the failure, an intermittent whine/humming noise was heard in the vicinity of the driver side dash area while turning at slow speeds.i was told this was not unusual as the power steering is electrically assisted and the electric motor was likely making the noise. Two days after the first sounds, the power steering failed upon engine start. The steering wheel is nearly impossible to turn now.
Steering wheel is clicking very bad when making turns. Car shop checked everything out and decided it was coming from the steering column. Car was in a prior car accident in 2012 with no reported frame damage. Taking car to local toyota dealership, as recommended from regularcar shop.
While driving, the battery light on the dash illuminated, while the power assist steering no longer worked. The car could still drive and steer, but it was very difficult to turn. The power steering assist would intermittently come back on, and then go off again, making it extremely difficult to operate the car safely. In this condition, if there were a need to tuner the car suddenly, it would not be possible.
When you drive back and turn, the tires make a strange movement, it seems like it will be detached from the axle.
I keep my car very good in my life . Recently my limited highlander 09 with 42.000 miles start clunking noise when i make a slow turning right , left to parking lot and every where when i make a turn slowly it have a clunking sound.i think that i can pay the part and toyota have to have recall and help me to fix it . It is defect from toyota.
The contact owns a 2009 toyota highlander. The contact received a recall notification for nhtsa campaign number: 14v168000 (steering) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experience a failure. The vin was not available.
A clunking or thumping noise comes from the lower steering column as you make a left or right hand turn.the thumping noise has been steadily increasing over the past weeks.
The steering wheel came loose while driving on a 4 lane city street at approximately 30 mph.i was adjusting the telescoping steering wheel when the steering wheel came loose from the car and a loud rapid beeping noise was emitted from the vehicle.i crossed into the oncoming lane before i was able to get the steering wheel back onto the car enough to steer back into my lane.i drove the car 6 blocks home and it has not been started or driven since.
The contact owns a 2009 toyota highlander. The contact stated that while reversing out of the driveway, the steering ceased. The contact stated that added effort was needed to turn the steering wheel. The contact stated that there was no evidence of a power steering fluid leak. Toyota of ashland (3503 winchester ave, ashland, ky 41101 606-744-2727) was contacted and the contact was informed that the vehicle was equipped with an electronic power steering. The contact was informed that the wiring harness and steering module needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 127,000.*tp
About eighty miles/two days prior to the failure, an intermittent whine/humming noise was heard in the vicinity of the driver side dash area while turning at slow speeds.i was told this was not unusual as the power steering is electrically assisted and the electric motor was likely making the noise. Two days after the first sounds, the power steering failed upon engine start. The steering wheel is nearly impossible to turn now.
The rear hatch in my 2009 toyota highlander stopped working - without misuse or handling on my part.after pushing the automatic close button, there was a loud clunk sound.there was nothing obstructing the back area.the back door/hatch would not open, nor could i close it.i immediately drove it to the dealership - on a saturday.i was afraid my back door was going to fly open. They were able to close the hatch but it cannot be opened. The technician confirmed that they had seen a lot of these and said toyota would take care of it. He said the problem is the hinges were bending and therefore causing the door not to shut.i was asked to return on monday.after a diagnostic test, the service manager confirmed that the hinges were bent and i would need a whole new door.the total cost of the problem could be close to $3,000 (depends on whether the motor can be salvaged).i was also told this is my responsibility since i am out of the 3yr/36k mile warranty (59k miles).there has been a tsb issued for this same problem, but as he pointed out, it is for malfunction within the timeframe.i have not been successful with toyota usa, but will continue to pursue this. This is a know defect and should be a recall issue or at the very least, an extension on the time associated with the tsb. Toyota is replacing the subpar hinges with better ones. An issue is an issue - even if it doesn't happen within a timeframe.i have done nothing to cause this issue.and now because toyota used subpar hinges, i have to pay $3k!
Liftgate will not close or open when automatic button is pushed either on the dash or the button on the liftgate itself. Stays open and have to force the liftgate down manually. At times liftgate will open by itself while stationary or vehicle is moving. Closing or opening the liftgate automatically problem has be ongoing for about 6 months. Brought to dealership and they could not repair, but i could take to body shop for repair. Currently a service bulletin has been issued, but should be a safety recall.
Lift gate and power door motor broke. The door stocked and could not be opened or locked. I was lucky that my toddler was not around. I am horrified what would happened if his hand stock in it and the door could not be open. We took it to molle toyota. They told me that beside the lift gate and motor the whole rear door and hinge has to be replace. They said that if i don't replace the doors i will have same problem few months later. They said that toyota modified the new rear door that they are aware that the door in my vehicle causing problems.they refused to pay for the door because it's outside warranty. The cost of motor and lift gate repair is $1500 the cost with new door is $3500. I don't understand why toyota does not pay for door that they are aware that are defective and needed to be modified. I also think that there should be a recall on this part because someone can get injured.
The power back door/liftgate does not close properly. The read door of the highlander would come within an inch of closing when you operated the powered close function and stop, requiring a physical nudge to completely engage the lock and close. This went on for about a year until one day there was a loud crunching noise when it was closed and would not open. After searching the internet for solutions and finding this is an extremely common problem (even several websites dedicated to forming class action lawsuits) including toyota issuing t-sb-0091-12, i called toyota's help line where i was very rudely told that since the warrantee was over, they would not cover any of it.we have a 1 year old baby and we got this car with that in mind. We currently have no access to the trunk and cannot fit her stroller in through the window. We are now faced with a several thousand dollar repair!i disassembled the part myself to find out that the metal gear about 1/2 an inch thick had sheared off and broken - exactly as shown in figure 2 of their official bulletin.toyota tried to blame us for the failure saying we probably tried to close the door on cargo (we did not) and that this is not a known issue (why would they issue a tsb if this was not a frequent issue?).from research on the internet, there appears to be many many people with this problem and unfortunately for us, our occurred outside of the warrantee period so we are left with little recourse.i think it would be appropriate for toyota to extend coverage for this common issue since its failure makes the trunk unusable and because it has such a common occurrence.tsb: http://media.fixed-ops.com/toy_servicebulletins/sb0091t12.pdf
Rear door/hatch electric motor and latch/lock assembly failed.several incidences of the rear electric hatch failing to seat/close occurred prior to the failure. The door would start down but would not close/latch. Toyota service department (dothan, al) said the door needed to be adjusted and did so.about one month later the door closed with a loud noise and would not open afterwards.upon outside inspection, i saw the door was offset about a quarter of an inch toward the passenger side and seated about the same (1/4 inch) further in than normal.the door would not open at all at that point.the same service department initially accused me of damaging the car in an accident (untrue). They pried the door open, and recommended i disable the electric door motor and only operate the door manually. Later the same service personnel admitted there was a design problem with the door hinges that caused the failure.
The power arm broke off of the rear power lift gate when closing.the driver side hinge on the rear power liftgate is bowed.
As my wife came how with my daughter, she proceeded to reverse the car into our driveway to park the car in our garage as she normally does everyday.in the driveway was also my car where it is parked everyday.as she was proceeding to go back, the car all of a sudden accelerated on its own and took off.she tried to press the brake but to no avail.she continued to press the brake, however the car would not stop.she proceeded to hit my car and damaged both cars from front to back.her car on the passenger side, and mine on the driver side.after hitting both cars, her car proceeded to go further back and crash into the house causing major damage.that is when the car actually stopped.it was at this time that she was able to put the car in park and turn the car off.both cars and the house now need major repairs.my daughter was sitting in the back at the time of the incident.
There has been a latching issue with the rear power hatch since we have owned the car. Toyota issued a repair recall in 2017 to fix the issue but it is broken once again. Either they are using defective parts or a design flaw, but it is very dangerous as we have had the rear door open while driving several times. They do not want to repairbecause they do not think it is a safety issue.
Liftgate does will not open. Schaumburg toyota reported the following on their service report the following: "found auto open & close motor seized. Need: to go to bodyshop - replacel/hinge, motor-door". Toyota schaumburg is speculating (pure speculation) that the car was bumped into and thereforethe distances (which distances ?) are skewed. We (owners) believe that no such incidence happened. We e-mailed toyota (case # [xxx].) who referred us back to [xxx]. [xxx] did call but offered no proof of their speculation (that the car was bumped into), neither did [xxx] provide the misalignment numbers. [xxx] did mention that toyota has known about this problem but they will honor the problem only within 3 months/36,000 miles. The power to my liftgate is now disabled and i would like for toyota to acknowledge that they have known about this problem and therefore make the liftgate fully functional (power connected) for me.we (owners) are honest when we say that the care was not bumped into from rear-side and we should not be paying for these repairs. I have tried my best to work it out with toyota corporation and schaumburg toyota, however, both are trying to deflect the responsibility away from themselves. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I was sold over internet by vandergrift toyota of arlington,tx a falsely advertised 2009 toyota highlander,that was delivered to me in san antonio, tx in enclimate weather and while i was in a full body brace, i had told them of weather, and was in down pour when they delivered, i was unable to examine car in my conditionand weather till next morning. Car had been wrecked, had silt in rear tail lights, i tried to have dealership fix it, by taking car back to them, i did not hv anothercar. The conditions of the car were never disclosed, i did not received a buyers guide, only a blank sales contract with my name, car make and model and vin with price paid. I hv repeatedly tried to resolve matter, dealer has lied repeatedly and billigerent. I have called owners of dealership, berkshire hathaway, they defer to dealer, dealer has done nothing, i have tried to tell people at berkshire hathaway this is something a dealer has dropped on me, who are and represent the berkshire hathaway brand, i told bh, i would persue and seek to expose to authoritative entities, and press,they have done nothing. I have also filed a pending complaint with texas dmv. I also have according to use title 18 2511 (2)(d), recorded conversations with dlrships used sales mngr, general mngr/partner, and berkshire hathaway, and previous owner who told me when car traded in, dlr sd wold not keep do to miles and age, wd go to wholes auction. I also hv screen shot where dealer continued to advertise car for sale at reduced price 12 days after initial deposit and over a week after wire trnsfer, and 5 days after delivery. Other, problems included components advertised or options not included. Toyota tow pkg, turned out to be uhaul hitch bolted on, no wiring to even coonect to brakes, and no additional radiator/fans/ to aid in hauling /towing, and no stellite radio as advertised. Original ad photos faked
Rear door hatch made a loud popping noise when door was lowered. Door no longer opens or closes.dealer states cost to repair $4,700 to $5,400. Toyota has a technical service bulletin covering this problem but denies responsibility if vehicle is beyond 36/36,000 warranty. Updated 9/15/15*cw
The vehicle is a 2009 toyota highlander. The power arm broke off of the rear power liftgate when closing. The driver side hinge on the rear power liftgate bowed and would not allow us to close the door. This hatchback/liftgate support device issue occurred march 2013. We filed a formal complaint to toyota who would not accept responsibility but with just a google search you will find hundreds of people with the same complaint. The safety issue here is thatdoor can close on a small child and not be able to release because the part that becomes bowed makes it stick in position.
The contact owns a 2009 toyota highlander. The contact stated that the lift gate failed to open or close automatically. The vehicle was taken to the dealer. The technician diagnosed that the hatch panel was deformed causing the power door motor to work harder than designed. As a result the power hatch motor, hatch door, lid hinges, lid hinge stays, and rear bumper assembly needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 22,000 and current mileage was 113,000.
The power tailgate will not open and close automatically. You have to force it to open manually and force it to close manually because the motor gets stuck in one position. We called the toyota to see if there was any recalls after reading similar complaints on the internet and few lawsuits against toyota for the same problem, and toyota said no there are no recalls for the tailgate motor. The motor itself costs about $1200 and only the toyota has it, plus the labor to replace it which could amounts up to $1500 if you find an outside mechanic/body shop to do it for you. In addition, you might need to change the rails and shocks that hold the tailgate to the body of the car.if you take it to the toyota, it could cost close to $5000.00. Since this has occurred with too many consumers, we believe there should be a recall for this problem because it could cause some injuries if someone gets trapped between the tailgate and the rear bumper/cargo area.
The tailgate motor unexpectedly malfunctioned and closed the door in an unbalanced way causing the breaking of the tailgate hinges / arms. The tailgate stopped / froze and remained ajar about 1 inch on right passenger side of the door and latching on driver's side of the door. The door would not manually or electronically open back up. Had to have the door physically removed by toyota dealership and replaced entire tailgate hatch, motor and hinges. Costing me in the neighborhood of $5,000 for parts, labor, and a rental car for 12 days to repair as my insurance with progressive insurance declined coverage under my comprehensive insurance as they related back to wear and tear. Potential severe crushing injury or fatality could have resulted from what occurred. Since the door continued to close after malfunctioning and froze in place (unable to physically open), had someone's hand or body part been caught under could have resulted in being caught / trapped between the door and the latching area.quick search on the internet shows that this is not the first time that this has occurred. All showing similar cost associated with repair and all with the same life altering or severe injury consequence. Would like to get toyota to recall the highlander and fix the faulty motor before someone gets hurt or worse, killed by this default
2009 toyota highlander clearance between both rear "shock base plate" and both rear tires are too close. Every time when you hit a "bump", both rear tires are hitting the "rear shock base plate". This will damage both rear tires and cause accident !!defective engineering design !!toyota should recall all highlanders with this defective design !!!you don't want to wait for an accident to happen then make a mandatory recall.thanks for reading my message and concern of safety for all highlander owners.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
While driving vehicle, a snap was heard from the rear. Upon inspection, the rear passenger sway bar link (joining the sway bar to the strut) was snapped at the lower end. This link is approximately 10 mm in diameter, necking down to 8 mm with a 1 mm radius at transition of the diameters. It was observed the failure was not completely immediate as approximately half the diameter was rusted. The rust had two distinct zones; an approximate 3 mm lighter yellow-brown region at the outer side, and a 1 mm dark brown zone on the inner side suggesting the outer had been failing for some time, the inner propagating more recently. Final failure of the remaining portion was sudden. Upon inspection under magnification, the failure began with some type of crack initiating at the root of the fillet, propagating downwards at an approximate 30 degree angle. Bending of the 8 mm section appears to have been caused by the sudden final failure of the section. No other damage under the vehicle was found ruling out the failure was not caused by any driver. Toyota corporate in california was contacted (case # 1301222906) but they claimed no recall on this part or issues. The part appears to have insufficient fatigue strength or this specific link had a quality issue. The part is in my possession and available upon request should further investigation via sem/edx, or other is helpful. I also can provide pictures upon request. This failure concerns me as the part links rear suspension control and it failed shortly past warranty.
Our car has 17,000. Miles and turns out the tires are bare in spots and the car hydroplaned and skidded and would not hold the road in a light snowstorm. We often skidded right into oncoming traffic. We have driven many suvs over the years -we are 69- and never had a problem. Toyota emailed to us that the toyo a20 p245/55r19 open country tires the car came with are not meant for driving in snow. We live in vt and the car was sold to us as an all wheel drive car for driving in snow. I have looked at the internet and others have had the same problem with these tires. I feel there should be a recall on them before someone is killed. My son just purchase a new highlander and i worry his tires are the same.
When i lock the car the alarm will go off for no reason at all.it does this all the time.it is very irritating.
This vehicle has an electrical problem, most mechanic shops i took it were not able to find out the nature of the problem. I've changed the battery twice and still experiencing the same problem. At the high way i noticed the that the temperature of the engine gets high, which obliged to drive in a much lower speed with the flashers on which always increases the traffic safety risks.
The car was purchased from kool toyota, grand rapids, mi back 19 nov 2009.then it was given back to dealer in march 2010.motion sickness / mind numbness, thought impairments, speech impairments, etc.. Car was checked by local dealer as well showing no signs of any issues.lost i think around $10,000 dollars to return the car back to dealer.driver and passengers through the car were affected.the car was set in the garage unused most of the time between purchase and return to dealer. Went through toyota dealer dispute resolution process.i still have records.did not have time and/or understanding who else to contact back in 2010.
The sunroof, in it's entirety flew off in the middle of the interstate. The sunroof was open, so we closed it and it began making a weird noise, so we began to re-open the roof, and the entire piece of glass flew off. We were on an interstate, going about 70mph, and have had no problems with the sunroof until it flew off. Thankfully, we did not see it effect any cars and landed in the middle of the interstate.
Rear door motor lift not working
August 6, 2015 i was driving northbound on hwy 45. After about 20 minutes on the road my 2009 toyota highlander began to smoke, the oil pressure warning light came on and i pulled over to the side of the road.within a few minutes, black smoke was pouring out from underneath the hood. Within another minute or two the suv was on fire and soon the front half was completely engulfed in flames.i thought it would explode.two milwaukee fire department teams arrived and extinguished the fire. Thank god no one was hurt and my children were not in the car. Accident report bmz14xn was filed with milwaukee county.prior to the fire that totaled the highlander, an emergency repair was made to the highlander on november 3, 2014.that night the engine began to make a strange noise and the oil warning light went on.i pulled into the nearest auto repair shop; the tech said if i drove any further the engine would have been severely damaged because there was no oil left.the engine coolant pipe sprung a leak and all of the oil poured out of my car.that was the first time my highlander lost all of its oil because of a faulty oil coolant pipe- the second time it resulted in an engine fire. In december 2014 i received a letter from toyota stating they reimburse for repairs related to leaking oil or engine damage.toyota dealers received technical service bulletin (tsb) #tsb-020-11 indicating the replacement part should be metal; not rubber which is what i had.i mentioned the emergency repair twice when i went in for service to jack safro toyota.neither time did a service tech suggest that the oil coolant pipe be checked to make sure it was correctly repaired.i believe this was a major oversight on the part of the service department and that toyota should recall the oil coolant pipe. The faulty part is on 2007-2010 highlanders and other toyota vehicles.
The contact owns a 2009 toyota highlander. While driving 40 mph and removing her foot from the brake pedal the vehicle accelerated on its own. The contact applied normal pressure to the brake pedal when the vehicle slowed down and stopped. The failure is consistent and occurs daily. The dealer stated that they couldn't duplicate the problem or identify a failure where the accelerator pedal lost pressure while driving. The vehicle has not been repaired. The failure mileage was 700 and the current mileage was 3300.
As my wife came how with my daughter, she proceeded to reverse the car into our driveway to park the car in our garage as she normally does everyday.in the driveway was also my car where it is parked everyday.as she was proceeding to go back, the car all of a sudden accelerated on its own and took off.she tried to press the brake but to no avail.she continued to press the brake, however the car would not stop.she proceeded to hit my car and damaged both cars from front to back.her car on the passenger side, and mine on the driver side.after hitting both cars, her car proceeded to go further back and crash into the house causing major damage.that is when the car actually stopped.it was at this time that she was able to put the car in park and turn the car off.both cars and the house now need major repairs.my daughter was sitting in the back at the time of the incident.
The contact owns a 2009 toyota highlander. The contact stated that on at least four occasions, the vehicle suddenly accelerated when the driver would depress the pedal gently after a stop. The vehicle also accelerated when the vehicle was shifted into reverse. The contact took the vehicle to the dealership but the dealer could not find what the cause for the failure was. He called the manufacturer and the representative instructed him to take the vehicle to the dealership. The vehicle had not been repaired at the time of the complaint. The current mileage was approximately 7,000. The failure mileage was approximately 1,000.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
I purchased a 2009 toyota highlander, in february 2009.on june 1, 2009, i was northeast of rockville, indiana on highway 47 in this toyota highlander. I approached a slow moving vehicle on a straight section of roadway and passed the vehicle.as i was passing i felt like the car was going faster than i was accelerating.when i pulled back into the right lane the car was going even faster and i realized that the car was accelerating on its own. Luckily, i was still on a long straight section of the road and had some time. I first tried to brake but the car kept going even faster.i put the car in neutral and started braking and luckily found a place to pull off the road. I was completely shocked that the engine was racing uncontrollably.i looked down at the accelerator and nothing was pushing or touching it.i then turned off the car, put the car in 'park', got out of the car and looked around the accelerator again to make sure that nothing was pushing on it, then waited for about a minute and restarted the car. The car started with the engine racing.i turned off the car and restarted the car two more times and each time the engine raced uncontrollably.i turned off the car, left a message for my husband on hisphone and waited for five minutes hoping my husband would call back.hedid not call so i decided to start the car one more time.when i did, the car started normally and the engine did not race.i tried to calm downemotionally and drove home not knowing when or if the accelerator would be a problem.i took the highlander in for service to jordan automotive group, mishawaka, indiana on 6/3/2009 and they insisted that the floor mats were the problem.i do not believe this because i had checked everything around the accelerator when the engine was racing and there was absolutely nothing touching the accelerator.the problem is electronic.i do not feel safe in this vehicle.*cw
The contact owns a 2009 toyota highlander. The contact stated that while driving 20 mph, the vehicle began to accelerate independently. The contact applied an immense amount of pressure to the pedal but the vehicle did not stop. After some time, the contact was able to stop the vehicle. The vehicle was taken to a dealer where the contact was awaiting diagnosis of the failure. The failure and current mileage was 46,132.
The contact owns a 2009 toyota highlander. The contact stated that while attempting to park, the vehicle independently accelerated. The contact stated that the brake pedal was depressed but failed to stop the vehicle. The vehicle crashed between a building and pylon. The contact stated that it was difficult to exit the vehicle. The vehicle had to be winched out of where it was lodged. There was damage to the vehicle and the building. A police report was filed. The contact sustained a bruise to the right arm however, medical attention was not sought. The vehicle was towed to a tow lot. Geico insurance company and a representative from thompson toyota (1101 business center way, edgewood, md 21040, (410) 679-1500) was scheduled to inspect and investigate the cause of the failure. The vehicle was not repaired. The vehicle was not included in nhtsa campaign number: 10v023000 (vehicle speed control). The manufacturer was contacted or notified of the failure. The approximate failure mileage was 189,000.consumer stated accelerator pedal malfunctioned or got stuck and there was no brkae override.
The contact owns a 2009 toyota highlander. Whenever thevehicle is sitting idle and the contact would attempt to accelerate, the two front wheels would begin to spin out without warning. The vehicle was not diagnosed by the dealer. The current and failure mileages were 2,500.
The contact owns a 2009 toyota highlander. The contact stated that she attempted to accelerate but the vehicle hesitated, after a brief delay, the accelerator engaged causing the vehicle to lunge forward. Also, the contact stated that all of the lights on the instrument panel continuously flickered and the driver's side brake light was defective. The vehicle was taken to the dealer. The technician stated that they were not allowed to touch the vehicle and contacted an investigator to diagnose the failure. The investigator was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 800 and the current mileage was 26,500.
The contact owns a 2009 toyota highlander. The contact was reversing from a parking space at 5 mph when the accelerator pedal became stuck and caused the vehicle to accelerate rapidly. The contact mentioned that she was unable to stop the vehicle and as a result, she crashed into a tree. A police report was not filed and no injuries were reported. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 783 and the current mileage was 22,000.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
Accelerator stuck all the way to floor on 2009 toyota highlander while vacationing in tennessee on i40. Had to weave thru traffic to shoulder while traveling towards 100 mph, mashing full force to the floor all the time during incident.very frightening. Car is presentlyreturned to dealership, but no action has been taken & they can't find "anything wrong." i am afraid to drive the vehicle now. This was a life threatening event, but i don't feel toyota is treating as such. I am trying to find some help as to what to do. It has only happened once, but there could have been serious consequences to both my husband and i and for other vehicles on the road. The consumer has since traded the vehicle. Updated 04/05/10
2009 toyota highlander was involved in the floor mat recall.when vehicle was taken to dealer and consumer was told there was nothing they could do because the floor mats were not toyota floor mats.the consumer stated at times the vehicle would not start. The dealer performed a diagnostic test and stated the battery was weak.
The contact owns a 2009 toyota highlander. The vehicle was repaired by an authorized dealer for the recall associated with nhtsa campaign id number 10v023000, vehicle speed control: accelerator pedal. Upon receiving the vehicle he was drivingapproximately 22 mph and when he removed his foot from the accelerator pedal, the vehicle did not stop accelerating. The vehicle was not taken to be examined for the cause of failure and was not repaired. The failure continued to occur whenever hereleased the accelerator pedal. The failure and current mileages were 14,100.
The contact owns a 2009 toyota highlander with mcneil weather tech floor mats withpart number 44115-1-2-3. While driving 65 mph he attempted to accelerate to pass a vehicle and noticed that the floor mat became stuck behind the accelerator pedal causing the vehicle to continually accelerate. The contact was able to release the floor mat which allowed the pedal to release. The floor mat has not been confirmed as the cause of the failure by a dealer. There were no prior warnings. The failure mileage and vin were unavailable.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
The driver's side visor no longer stays up, so it has progressively dropped down to about a 30-45 degree angle toward the driver's head.this is a large safety hazard both for general visibility when driving and potential cause of injury to the head in the case of an accident. The vehicle was purchased certified used from a toyota dealership.such a part should not become faulty just over 3 years from the time it was originally put on the market.the visor is not used aggressively or excessively.both the dealership and toyota motors were contacted regarding this problem.toyota advised this part was not covered under any type of standard warranty, despite the fact that it is a safety and visibility issue.both parties were of no assistance and required owner of vehicle to pay for cost of parts and labor.thank you for your time and consideration to this matter.
The contact owns a 2009 toyota highlander. The contact stated that the driver's window intermittently ceased to function. The failure occurred without warning. The dealer and manufacturer were not contacted. The failure mileage was approximately 103,659. The vin was not provided.
The driver side sun visor droops down. Toyota is not taking responsibility for this issue. It seems to be happening alot.it falls while i'm driving, and i'm afraid it will cause me to get in a wreck. Toyota needs to recall this visor. Poor design.
The sun visor repeatedly flops down obscuring the driver's view. The visor will not stay in the "up" position.also when entering the vehicle, if the visor is in the vertical position, i.e. Not up where it should be, the driver will hit his/her head on the edge of the visor.this issue is not new to this vehicle, there has been a recall for earlier year models as well as other toyota models as well.
To whom it may concernin early 2015, the driver's side visor began to fail in my 2009 toyota highlander vin [xxx]. My description of the word fail, for the visor, is that it would no longer stay in the closed stored position.while driving down the road, a bump, road vibration, or other factor would cause the driver's side visor to lower from its closed stored position and thus impairing driver visibility.eventually the faulty visor would lower to the point of being a hazardous distraction.lowering only partially, it would frequently impair the driver?s vision of the road.this failed visor is not a condition limited to the 2009 toyota highlander.i have attached a copy of warranty enhancement program zf1 which describes the condition i have dealt with.while it is unclear why toyota limited this warranty enhancement to certain 2010 to 2013 highlanders, i see little or no difference to the design flaw which has occurrence in the 2009 highlander i own.after reading through many forums, in regards to the highlander, the failing visor is a safety/visibility problem, common to many newer and older model years in the toyota highlanderafter dealing with the faulty equipment for a significant amount of time, i purchased a replacement visor at [xxx]toyota.i paid the price of the part only in the amount of $89.11 plus tax, no labor.i installed the part myself.additionally, i am requesting full reimbursement from toyota for the replacement part to resolve this impaired visibility safety condition in the amount of $89.11.please remit payment, and resolution of the enhanced review to [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I purchased a 2009 toyota highlander in october 29, 2013. Everything was fine,then started having problems with window on the driver's side, it kept going off line, so i rolled up the window and didn't use it until i was able to go for service. I took it in to be service in april /may 2013 for a oil change and etc. I told the guy in the service department what was wrong and he said he would check it for me. After servicing the suv, he told me it would cost $ 400.00 plus dollars to fix. I had the car less than 6months. He told me there was a piece that was broken due to resting the arm on the glass and he had to replace the piece and the glass. It's fine one minute and then the next it's off the tract. So i toldthe service guy to unplug it. I 'm not tall enough to rest my arm on the glass to break anything. I'm the only one that drives this car. I truly believe this part/piece was already broken when i purchase this vehicle, but i can't prove it. I don't have $ 400. 00 dollars in my budget plus monthly bill. Help!
Our car has 17,000. Miles and turns out the tires are bare in spots and the car hydroplaned and skidded and would not hold the road in a light snowstorm. We often skidded right into oncoming traffic. We have driven many suvs over the years -we are 69- and never had a problem. Toyota emailed to us that the toyo a20 p245/55r19 open country tires the car came with are not meant for driving in snow. We live in vt and the car was sold to us as an all wheel drive car for driving in snow. I have looked at the internet and others have had the same problem with these tires. I feel there should be a recall on them before someone is killed. My son just purchase a new highlander and i worry his tires are the same.
This vehicle has an electrical problem, most mechanic shops i took it were not able to find out the nature of the problem. I've changed the battery twice and still experiencing the same problem. At the high way i noticed the that the temperature of the engine gets high, which obliged to drive in a much lower speed with the flashers on which always increases the traffic safety risks.
The contact owns a 2009 toyota highlander. The contact stated that the suspension was loose and the braking system would not operate properly. The brakes would go to the floorboard when depressed. The brakes would not engage intermittently when depressed. The contact stated that the driver's seat would no longer move backward, and was positioned entirely too close to he steering wheel. The contact stated there was little room for movement when driving. The vehicle was taken to four separate dealers and the contact was told that the vehicle was operating as designed. The vehicle was not repaired. The failure mileage was 400 and the current mileage was 6,500.the consumer stated when she realized a police officer was behind she attempted to stop, the vehicle continued to accelerate and the brakes collapsed very low to the floor. The consumer had to pump the brakes to slow the vehicle down.the consumer also stated the lug nuts broke on the front driver side wheel. The cruise control was inoperative, and the engine had a slight ticking sound and the rotors were rusting. Updated evoq 12/23/10the consumer statedthe seat belt wrapped tightly around her throat.the front wheel was loose, there was a whining noise coming from the vehicle. When the consumer attempted to accelerate the vehicle would stall, the cruise control no longer worked.the accelerator pedal no longer stays in place and the steering wheel turned in different directions.updated 07/07/11.
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