We found the following complaints for TOYOTA HIGHLANDER HYBRID (2007)
Read complaints for TOYOTA HIGHLANDER HYBRID (2007)
My airbag on the drivers side has just stopped working.i called toyota and they just say its a 10 year old car and airbags stop working.this is a huge safety concern.also my horn is affected by it too, because that has stopped also.these things have stopped over a year ago.being that my vehicle is a battery powered car, people do not hear the engine much and the probability of a accident is higher.
I was in a head-on collision proceeding through an intersection when a toyota camry turned left in front of me and at the last minute tried to correct back to avoid me; but was unable to and hit me with the passenger's front corner of their vehicle directly into the front bumper of my toyota highlander hybrid, more towards the drivers side.both cars were totaled and all of the camry's air bags deployed but none of mine deployed. Both myself and my passenger were badly injured and are still in treatment 5 months later (at the time of making this report).i just received new information regarding my injuries and some might be permanent including a closed head injury and spinal injuries.based on speaking with many people about this accident they are all shocked my airbags did not deploy based on the type and severity of the accident and all of my doctors have questioned why they did not deploy and were also surprised.i still have ownership of the car and the insurance company has placed a hold on it until an inspection can be completed to determine if there was a malfunction.please advise on how to get this inspection done and how to ensure the airbags were working properly and for some reason they were just not suppose to deploy.
On sept 5, 2013, i put my toyota highlander hybrid in reverse to straighten it up in a parking space, before i could even breathe, it took off in reverse going over 60 mi. An hour and i had no control over the car.it finally hit a garage from behind and took down the whole side of the garage and the front of the garage.air bags never deployed. I was not injured except for a sore neck and right shoulder.they are just now pulling the black box from my car.no response from toyota yet.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I try to start the car and it did not start. All light was on including vsc/hybrid system car was towed to toyota dealer. They bleed the brake and erased the code. Drive the car for the next 2 days. Car failed to start again all light on vsc/hybrid car was towed to toyota dealer. Diagnosis is failed inverter ask $8357.82 for repair because the recall is not launched and i call toyota motors canada tell me they will not repair recall for usa vehicle . Toyota motors usa will not authorize for repair in canada of safety defect (toyota safety recall 13v-396) also refusing to repair in the usa if i bring the car to toyota car dealer in new york state because recall not launched.the car have been towed to my house.
Vehicle was traveling out of state when it suddenly stalled and loss all power. Fortunately was able to pull into a rest stop which was 100 miles from my home. Had the vehicle towed to toyota dealership in hattiesburg, ms and they stated the problem was with the inverter and it would cost approx. $8000 to fix. Toyota has had a recall on the exact same inverter for model years 2006 and 2007. I contacted toyota headquarters and they stated that the recall does not apply to my vin number although in reading complaints by others online, my vehicle and description of the problem and diagnosis by the dealer all fit. Toyota knew it had a problem with the inverter system and i was never alerted to a potential problem with the system as i was not the original owner.i am lucky that my child was not in the vehicle at the time and also lucky that i was not involved in a crash as a result of this problem. They refuse to address my concerns or pay for the repairs for this defective system which they knew was defective when i purchased the vehicle.
The hybrid abruptly stalled while driving, light and alarms all around. Dealer states its the power inverter, he mentioned it was a recall, but not covering my car. The symptoms are identical.
I have a 2007 toyota highlander hybrid.on 1/26/2009 i was stopped at a light, behind another vehicle, waiting for the light to change. I hadn't been doing anything but sitting there, waiting for the car in front of me to start moving, when my vehicle went forward (lurched) and i rear-ended the car in front of me! i have never done that in my life. My car hit the vehicle - a minivan,in front of me very hard, (felt like 10-15 mph) causing a lot of damage to the rear cargo door. However, because the eventwas so odd, and happened so fast, (and this happened before toyota ever recalled anything except the prius), i assumed i must've done something to cause it. So when the police got there, i told them maybe i wasn't paying attention, and maybe i accelerated before the light changed (but even at the time, it didn't make sense to me, because i wasn't first in line at the light, i was waiting, patiently, behind another vehicle). In fact, i don't even remember looking at the light, i was just waiting for the vehicle in front of me to move, as i usually do - did. I went in to my toyota dealer a few month ago (march 2010) and told them what happened, and the service advisor told me that because my vehicle is a hybrid, sometimes, when you're stopped at a light, it switches from the electric motor to gas, and if you don't have your foot on the brake petal hard enough, it can lurch forward. Please can you look into this further, it was quite scary. I bet allstate and other insurance companies have many claims where a toyota highlander rear-ends other vehicles, and people assume it's their fault, not assuming the vehicle might have a problem.
Vsc light came on and the car would not drive. Towed to toyota and had it diagnosed. The poa80, p3020 hv battery inoperative/shorted. The vehicle was in motion on the highway when it happened.
Car was parked in driveway and was stationary. Warming car up to get rid of frost on windshield. The car started on fire - total lost.3 to 4 feet flames coming out of engine.
While accelerating from a stoplight and driving in a 45mph zone, our 2007 highlander hybrid began to accelerate on its own.the engine revved as if someone were flooring the gas pedal.neither my husband nor i knew what was happening.then we heard a loud thud sound from the back seat and we lost power steering, power brakes, and we started to decelerate. Traffic was averaging 45-50mph around us. Thankfully, my husband was able to safely coast us into the right lane, then into a parking lot, and then into a parking spot.after that we were not able to start the vehicle and we had multiple error messages flash across the instrument panel: "check hybrid system" & "check vehicle stability".we were told by toyota that our error codes indicated that the inverter "blew up" & needs replacement.they did not mention anything about the recall which i found while researching. We are 13 vin numbers after the recall for this same issue.we were told the part costs $10,000 before taxes & installation. Toyota won't honor the earlier recall and so i've towed the vehicle home. :(
Driving on the interstate at 55 mph the car, without warning, died. No power, lights, brakes, steering, nothing worked. At side of road tried to restart. All warning lights came on, would not restart, everything then went dead. Car was towed to dealer. It was claimed to be a coil pack, however upon further investigation, i found out it was actually the power inverter that converts 12vdc to ac to power the electric motors on the car. When the inverter shorted out, it killed the entire electric battery system, the hybrid batteries and the gas engine battery causing all systems to shut down. The car is a death trap. Toyota knew this would happen when they sold me the car and did not tell me. I found out that this has happened to hundreds of highlander hybrid owners, mostly 2006, 2007 and some 2008. If the car is over 7 year/100,000 warranty toyota will not fix it. It cost owners $10,000 to $15,000 to fix. This is a major problem that will, may have, killed the driver and occupants. The problem usually occurs over 40mph, which is usually highway driving. That's what happened to my wife. On the highway at 55mph in the center lane. Car dies without warning. She was fortunate to get to the side of the road without an accident. No brakes and no steering. Toyota needs to recall these cars; they have a design flaw that will kill someone if it hasn't already.
I was travelling 45 mph, when a car in front of me suddenly stopped. I had to brake hard and my car stalled. I felt a thud, went to accelerate and realized my car had no power. I had to put it in park and restart the car. My car had a recall in 2013 regarding possible stall due to heat possibly causing a defect in the hybrid computer board. I took it in and this was supposedly fixed. This is the one and only time my car has stalled, but it was scary because i had multiple cars behind me and i could have rear-ended. I have taken my car into toyota to be examined.
Driving my beloved 2007 highlander hybrid (hh) home from work, i was on the freeway in the slow lane and heard a loud "pop" sound. I immediately saw numerous warning messages flash on the dashboard - "check hybrid system", "check vcs system", and "check power steering." thankfully my car did not stop immediately on the freeway as others have but i was able to get off the freeway and to my trusted mechanic before the system completely failed. According to the dealership that now has my car, the inverter has failed but this vin number was not in the toyota recall of 2006/2007 hh cars. I have 146,000 miles and this part should not have failed. Though i purchased the car used just 2 years ago, i have maintained it exactly as directed and the carfax on the car showed that the previous owner had all of the required maintenance done at a dealership using the toyota maintenance schedule. Though the full extent of the damage will not be determined until after the inverter is replaced (it is believed that the power steering went out at the same time and there is the potential for other damage as well), the inverter issue on these vehicles continue to place people in very dangerous situations. I feel very fortunate that i was not in one of the fast lanes and that the car didn't stop working; i was fortunate to get off the freeway and to a safe location. I know that the nhtsb had a hand in the 2011 recall of the 2006/2007 hh vehicles and i believe that there are still vehicles on the road that were not included in the recall that probably should have been (mine included.) please continue to monitor this situation and hold toyota accountable for the poor design/manufacturing of their hybrid technology.
I was driving down the road and lost power of my vehicle.toyota dealership said it was my #6 coil but i have a feeling it was the inverter with everything that happened to it.i googled it and everything that happened was exactly what happened when the inverter goes on the vehicle.i don't really trust them.
Driving on an interstate received a check hybrid light then the engine powered down and then shut down. Was able to pull off interstate without crashing. Had to have it towed to toyota dealer where they said it was the ivs, inverter system, which overheated and shut engine down. The vehicle was recalled in 2014 for bad soldering in the ivs system. Car has only 72,000 miles on it, but over 8 years on warranty. So i am waiting on toyota to decide if they are going to assume responsibility for $9,500 repair. I am now aware of lawsuits and complaints on the inverter system of the hybrid highlander.
I replaced my brakes after several warning lights and codes kept popping up on my dash. Had the rotors turned. But when i returned to driving my car after i thought it was fixed the brakes would all of a sudden just go out the hydraulic part would go completely to the floor. The car would make a high pitched noise and then no brakes. Took it to toyota in clinton tn. Said my absbrake actuator was failing. Would cost me 2200 dollars to fix. This certain part on your car is supposed to last you a lifetime. I dont have money like that now it was take me a lifetime to save up for the repairs. Very scary. This would happen to me randomly as i was driving no matter where or how far the trip i was taking. Didn't know if i was going to be able to make it home sometimes. You just never knew when. Sometimes it would be fine and others it would be absolutely scary.
While driving on the highway, the lights in the vehicle all began flashing to check hybrid system.i was unable to use anything but the brakes as the gas pedal would not even work to decelerate or accelerate.i was able to veer out of traffic to safety.i had one other passenger in the car and we were scared for our lives as the whole car just shut down and could have been involved in a serious accident.eventually the battery also died and we were stuck on the road at night waiting on a tow truck.we had the car towed to a toyota dealership and have been working with toyota and corporate toyota for the past 6 weeks on a resolution.we were told the inverter needs to be replaced and the cost is $9000.we were also told by the serviceman at toyota that the car is not worth fixing as it still will not work properly after the part is replaced as it could have lead to transmission problems.this is a faulty part that was recalled in some of their 06 and 07 highlanders but not others.we were not part of the recall.i am without a vehicle and am still waiting for help.this part should be fixed by toyota completely as it is faulty or toyota should at least reimburse for what the car was worth before the incident.
Rheostat on vehicle hvac control panel n longer controls temperature setting... Vehicle will usually start at setting - respond to desired heat or a/c - cut-out to a neutral (cabin or outside depending on vent setting) temperature. Hitting a road surface bump or sharply turning on a curve will re-actuate the rheostat setting until the next erratic interruption begins.
I was driving on i15 near lake elsinore on the way home from a trip and the car lost power on the freeway in rush hour and big rig traffic.we were lucky to roll off to the right and escape death by a 40 wheeler crash.the car was towed to toyota carlsbad where all maintenance was performed per schedule since the car was purchased.the last service was at 108,800 on june 23, 2013.the cost of the repair is $8200 for the part plus labor.toyota would only offer to pay 1/2 of the inverter cost but the car was not worth putting that kind of money into and i was forced to buy a new car.toyota corporate has my case and they are terrible.they are offering $1000 "good will" and $500 for the towing.this is a highly danger defect and there should be government action against toyota.
Vehicle became unstable and wobbling, almost caused accident with loss of control, while in motion and displayed warning messages for brake and vehicle stability control with code p0a7a and possible other codes.vehicle was taken to tyson's toyota where it was diagnosed as having a defective hybrid inverter and requires $8000+ in repairs.we contacted toyota and 2 days later they concluded that this is not a defect and no assistance will br provided for the repairs.this issue is similar/identical to another toyota recall number 11v342000.
The contact owns a 2007 toyota highlander hybrid. The contact stated that while driving at 5 mph and coming to a stop, the vehicle stalled. The vehicle could not be restarted and it had multiple unknown warning lights illuminated including the check hybrid system, the check engine and the check csv warning lights. The vehicle was towed to a dealer where it was diagnosed that the inverter assembly with converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 105,000.
I was driving with my family on board on 680-s between walnut creek and san ramon. I was going around 65-70 mph in the fast lane when there was a loud pop sound from the front and all the power from engine died down. I had to switch lanes with the emergency lights on as the speed kept decreasing with no acceleration. This was on a busy freeway with high speeds. We were lucky to pull over without being hit. I pulled off to the shoulder and tried to accelerate but could only go another 10 feet to a safer location. I had to get my vehicle towed to the dealership. There was no service available until today. I got a phone call from the dealership telling me that the inverter is the cause of this and will cost over $8,000 to replace. They also told me that even though there is a recall for the inverters of the 2006 and some 2007 highlander hybrids, mine was not on the list. I purchased my 2007 highlander in october 2006. I think the recall should extend to all 2007 highlanders as there is a growing number of these cars having the same issues this year as well as previous years.
I was exiting a parking lot onto the street.i suddenly lost power while i was waiting to merge into traffic.my car was in drive but i had my foot on the brake when my car went dead.there were warnings flashing at me from my dashboard.i put my car in park.turned off the engine and restarted my car but the same thing happened plus i began to roll backwards do to the slight incline in the parking lot exit.i quickly put my car in park again, turned on my hazard lights, and waived the cars behind me to go around.i was able to put my car in reverse and back it up to a safe area in the parking lot.i called the toyota dealership in charlotte where i purchased the car at and continued having it serviced.they told me to have it towed to the nearest dealership immediately.i called the service department at team toyota mall of ga to let them know i was bringing it in.after their mechanic determined it was the faulty inverter in the transmission, i was told it would cost me $8,000 to fix it.i still owed $15,000 on the car.i found out about the recall on 2006-2007 highlander hybrids for the same faulty inverter.the dealership said my car was ineligible for the recall since the vin was not listed.i called toyota as advised and opened a case number.i received the worst customer service and constant run around from toyota.they offered to give me $1,000 towards the repairs or $2,500 for a new or toyota certified used vehicle.i'm still waiting to find out why my car wasn't included on the list though it met the criteria.i am truly shocked by the dismissive attitude i'm currently getting from toyota as if they didn't know about the faulty inverter.my car broke down on my way home to north carolina.now i'm trapped in georgia with no way of getting home to my husband and children.i'm still waiting on toyota's decision about my case, in ga.
Nhtsa action number : pe11005exact same situation. This issue kills the car immediately with no time to prepare. I was very lucky as i was just entering onto the freeway. I drifted over to the right median. If i was in the middle or far left lane this would have been a major safety concern. There are more highlanders hybrids in my vin range that are coming of age and should have these defective inverter assembly parts replaced asap.
Faulty break system this would be 2 time to get fix in less than 1 and 3 months
I own 2007 toyota highlanderhybrid 4wd car would not start 56,300. Mls vsc lite on -put inpark (was in park) 12v battery dead when researching have found known problem,my car has lexus engine, known problems, most people told battery dead..real problem bad inverter,some have almost died happened when driving some may have toyota looking other way, tell people bad battery ..hm last toyota battery i had in dif car lasted 7 yrs,people need to know i will be in afight with local toyota dealer , please check this out i am a nurse and people could die with this defect!!!!!!!!!!!!!!!!!!
The vehicle did not start when the key was turned. The dashboard flickered, many lights were lit and then the flickering stopped after a few seconds and the check engine light came on.
The driver's door power window switch is defective and dangerous.the driver window will surprise by rolling itself down at any time.also, white smoke has come out of it once.it's happened overnight lately, at first i was surprised, i couldn't remember leaving the window down.so i put a piece of scotch tape at the top of the window joining the door frame as proof i left the window up..the tape proved itself 5 times so far.toyota has recalled 7.4 million other vehicles for this exact same problem, they insist that the issue isn't covered by recall for my vehicle.i don't understand this since the vehicle's behavior exactly fits the description of the recall.i called toyota at 18003314331, spoke at length with [xxx]for issue number [xxx].they have no reason or explanation that makes any sense to me.please advise.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When starting after stop at the end of a freeway exit ramp a loud noise was heard in the front of the vehicle. The vehicle then lost all power and i was able to coast to the side of the road. The check hybrid system and check vsc system error lights were displayed and the car would not restart. The car was towed to a toyota dealership and diagnosed with failure of the inverter. My car was not included in the 2011 recall for this problem. The cost of repair was quoted as $8000 and after speaking with toyota corporate they offered a $1500 customer appreciation rebate. Based on online research this seems to be a known problem with this model. Another local toyota dealer said they have repaired 4 of these in the past week. Toyota can not assure us that the problem with this inverter has been solved or if the new one will be more reliable. This is a major safety concern. The car had always performed well and gave no warning before this complete failure. If my car had failed 60 seconds earlier i would have been on i-81 going 70 mph surrounded by tractor trailers and would probably be dead. Have not decided whether or not to proceed with the repair.
The contact owns a 2007 toyota highland hybrid. While the contact was driving 20 mph, the hybrid system warning indicator illuminated with a sudden loss of power. The vehicle was towed to an authorized dealer who detected an accumulation of water within the hybrid battery. The technician stated the water originated from the rear sub frame area and as a result of the failure, the frame exhibited two cracks and two holes. The vehicle had not been repaired. The manufacturer was made aware of the defect. The failure mileage was 55,000.
While driving this vehicle on rt 138 in newport ri, i was accelerating and suddenly experienced a complete loss of power and was able to coast the vehicle out of the travel portion of the roadway. Vehicle required a flatbed tow truck to bring it to balise toyota in warwick ri. Service department informed me that the inverter had failed and that the repair estimate would be approximately $9400. After researching on the internet i found that this was a fairly common problem with the 2006 and 2007 models and that there had been a recall for certain models. My vehicle's vin does not fall under the recall and the inverter. I have contacted toyota's corporate office regarding this problem, neither corporate nor the dealer offered up the information that nearly 100,000 of these vehicles had been recalled for this issue. I asked the people in service if there was a chance that my vehicle was affected by the recall. They looked up the part number for my inverter p/n g9200-48031 s/n ph09ym084 and told me that it was not a recall item. The failure mode resembles the multitude of failures that were covered under the recall which leads me to believe that the recall was not broad enough in its scope. I have yet to hear back from toyota on what if anything they are going to do to absorb this out of control repair cost.
I replaced my brakes after several warning lights and codes kept popping up on my dash. Had the rotors turned. But when i returned to driving my car after i thought it was fixed the brakes would all of a sudden just go out the hydraulic part would go completely to the floor. The car would make a high pitched noise and then no brakes. Took it to toyota in clinton tn. Said my absbrake actuator was failing. Would cost me 2200 dollars to fix. This certain part on your car is supposed to last you a lifetime. I dont have money like that now it was take me a lifetime to save up for the repairs. Very scary. This would happen to me randomly as i was driving no matter where or how far the trip i was taking. Didn't know if i was going to be able to make it home sometimes. You just never knew when. Sometimes it would be fine and others it would be absolutely scary.
While accelerating from a stoplight and driving in a 45mph zone, our 2007 highlander hybrid began to accelerate on its own.the engine revved as if someone were flooring the gas pedal.neither my husband nor i knew what was happening.then we heard a loud thud sound from the back seat and we lost power steering, power brakes, and we started to decelerate. Traffic was averaging 45-50mph around us. Thankfully, my husband was able to safely coast us into the right lane, then into a parking lot, and then into a parking spot.after that we were not able to start the vehicle and we had multiple error messages flash across the instrument panel: "check hybrid system" & "check vehicle stability".we were told by toyota that our error codes indicated that the inverter "blew up" & needs replacement.they did not mention anything about the recall which i found while researching. We are 13 vin numbers after the recall for this same issue.we were told the part costs $10,000 before taxes & installation. Toyota won't honor the earlier recall and so i've towed the vehicle home. :(
The vsc system warning appears and it smell like the brake is imgage of attached like a burning metal smell.
Vehicle became unstable and wobbling, almost caused accident with loss of control, while in motion and displayed warning messages for brake and vehicle stability control with code p0a7a and possible other codes.vehicle was taken to tyson's toyota where it was diagnosed as having a defective hybrid inverter and requires $8000+ in repairs.we contacted toyota and 2 days later they concluded that this is not a defect and no assistance will br provided for the repairs.this issue is similar/identical to another toyota recall number 11v342000.
While driving under normal conditions, all dash lights went on saying check vsc system, abs, brake lights, warnings and traction. Took vehicle to service at toyota dealer and was told the abs actuator assembly has to be replaced, for nearly $2500. This is a vehicle with under 65,000 miles on it and the actuator should last for the life of the vehicle. I just had the radiator replaced and brakes replaced two months ago. This problem was not detected. Brakes have always been soft on this vehicle. Now the battery is not charging and the brakes only seem to work off and on. I have to pump the brakes to make them work right. This is a huge safety problem as all of my driving is in the city in traffic. From reading online this is a problem that occurs frequently with this type of toyota highlander and other models. I don't feel safe driving it and i can't afford to fix it. It's barely worth the cost of repairing it. If this is a known public safety issue why doesn't toyota recall this part? the service person told me the brakes may now fail at any time, in a day or in two weeks. He told me to avoid other vehicles on the road!
Faulty break system this would be 2 time to get fix in less than 1 and 3 months
Issue with abs actuator causing loss of vsc function
The hybrid abruptly stalled while driving, light and alarms all around. Dealer states its the power inverter, he mentioned it was a recall, but not covering my car. The symptoms are identical.
Abs actuator is pumping to prime brakes every 15 secs. Defective and needs to be replaced. Toyota says $2300
First noticed on date above, but occurs at least once a week.when slowing down, and brakes are applied, if a bump, pothole, and traction is lost for a split secondthe brakes stop working and the car surges,coasts, disengage.firm pressure on brakes is used to compensate for the loss of braking power. As a result stopping distance is increased.this loss of breaking power lasts for 1/2 to 1 second.perhaps its related to the hybrid regenerating system.never the less it is very disconcerting to lose brakes, even for a split second
On the approximate date written above, i received a notice of recall from toyota related to the replacement of the part noted above [ipm]. The notice instructed me to contact my toyota dealer and indicated that the ipm "would be replace." the notice went on to say "...it is possible that the fuse of the power supply circuit could blow, causing the hybrid system to shut down and resulting in the vehicle stopping while being driven. This can increase the risk of a crash."being somewhat risk adverse, i immediately called and schedule an appointment which occurred earlier today. At that appointment, i was told "the part would be inspected to determine if it needed to be replaced." clearly, this information was different than that provided by the notice. Worse, however, is the fact that the dealer, having determined that the part did indeed need to be replaced, then informed me that the part would need to be ordered and since they were on backorder there was no way they could tell me when the promised repair might actually occur.as a result of the above, this highly dangerous situation is being allowed to continue until toyota gets its act together. Somehow, that doesn't seem quite right and i thought youmight like to know.
Car was parked in driveway and was stationary. Warming car up to get rid of frost on windshield. The car started on fire - total lost.3 to 4 feet flames coming out of engine.
The contact owns a 2007 toyota highlander hybrid. The contact stated that while driving at 5 mph and coming to a stop, the vehicle stalled. The vehicle could not be restarted and it had multiple unknown warning lights illuminated including the check hybrid system, the check engine and the check csv warning lights. The vehicle was towed to a dealer where it was diagnosed that the inverter assembly with converter needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 105,000.
The contact owns a 2007 toyota highlander hybrid. While driving approximately 55 mph, the engine stalled without any prior warning. The engine failed to restart and was towed to an authorized dealer who stated that the faulty spark plug coil pack contributed to the engine malfunction. The vehicle was repaired under the service warranty. The manufacturer was notified of the defect. The approximate failure mileage was 40,162.updated 10/19/12updated 10/23/2012
Driving on an interstate received a check hybrid light then the engine powered down and then shut down. Was able to pull off interstate without crashing. Had to have it towed to toyota dealer where they said it was the ivs, inverter system, which overheated and shut engine down. The vehicle was recalled in 2014 for bad soldering in the ivs system. Car has only 72,000 miles on it, but over 8 years on warranty. So i am waiting on toyota to decide if they are going to assume responsibility for $9,500 repair. I am now aware of lawsuits and complaints on the inverter system of the hybrid highlander.
I was exiting a parking lot onto the street.i suddenly lost power while i was waiting to merge into traffic.my car was in drive but i had my foot on the brake when my car went dead.there were warnings flashing at me from my dashboard.i put my car in park.turned off the engine and restarted my car but the same thing happened plus i began to roll backwards do to the slight incline in the parking lot exit.i quickly put my car in park again, turned on my hazard lights, and waived the cars behind me to go around.i was able to put my car in reverse and back it up to a safe area in the parking lot.i called the toyota dealership in charlotte where i purchased the car at and continued having it serviced.they told me to have it towed to the nearest dealership immediately.i called the service department at team toyota mall of ga to let them know i was bringing it in.after their mechanic determined it was the faulty inverter in the transmission, i was told it would cost me $8,000 to fix it.i still owed $15,000 on the car.i found out about the recall on 2006-2007 highlander hybrids for the same faulty inverter.the dealership said my car was ineligible for the recall since the vin was not listed.i called toyota as advised and opened a case number.i received the worst customer service and constant run around from toyota.they offered to give me $1,000 towards the repairs or $2,500 for a new or toyota certified used vehicle.i'm still waiting to find out why my car wasn't included on the list though it met the criteria.i am truly shocked by the dismissive attitude i'm currently getting from toyota as if they didn't know about the faulty inverter.my car broke down on my way home to north carolina.now i'm trapped in georgia with no way of getting home to my husband and children.i'm still waiting on toyota's decision about my case, in ga.
Nhtsa action number : pe11005exact same situation. This issue kills the car immediately with no time to prepare. I was very lucky as i was just entering onto the freeway. I drifted over to the right median. If i was in the middle or far left lane this would have been a major safety concern. There are more highlanders hybrids in my vin range that are coming of age and should have these defective inverter assembly parts replaced asap.
While driving on a highway at 65mph, the vehicle suddenly lost all power.i managed to steer car off to side of road, narrowly avoiding accident.the car did restart, but this stalling and power shut off reoccurred once more.dealership examined car; test drove it; and said nothing was wrong.i indicated that there was a real problem and safety concern.after my prodding, they admintted that there was, in fact, a voluntary recall, but the needed parts were unavailable.it is one thing to postpone treating a car for a voluntary recall when that car has not experienced the problem.my car, however, has had this problem and i feel the manufacturer should find the needed part to repair the car to ensure its safety.i asked to have the service manager call me back but i have not yet received that call.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While driving this vehicle on rt 138 in newport ri, i was accelerating and suddenly experienced a complete loss of power and was able to coast the vehicle out of the travel portion of the roadway. Vehicle required a flatbed tow truck to bring it to balise toyota in warwick ri. Service department informed me that the inverter had failed and that the repair estimate would be approximately $9400. After researching on the internet i found that this was a fairly common problem with the 2006 and 2007 models and that there had been a recall for certain models. My vehicle's vin does not fall under the recall and the inverter. I have contacted toyota's corporate office regarding this problem, neither corporate nor the dealer offered up the information that nearly 100,000 of these vehicles had been recalled for this issue. I asked the people in service if there was a chance that my vehicle was affected by the recall. They looked up the part number for my inverter p/n g9200-48031 s/n ph09ym084 and told me that it was not a recall item. The failure mode resembles the multitude of failures that were covered under the recall which leads me to believe that the recall was not broad enough in its scope. I have yet to hear back from toyota on what if anything they are going to do to absorb this out of control repair cost.
The contact owns a 2007 toyota highlander hv. While driving 10 mph, the vehicle stalled. Three warning lights on the instrument panel illuminated. The contact was unable to identify the warning lights. The vehicle was towed to the dealer for diagnostic testing. The manufacturer was not contacted. The failure and current mileage was 24,000.
First event-pulling into a parking space-applied the brake-car accelerated and went over the bumper guard.ongoing issue-when applying the brake and hitting a bump in the road at the same time, the car lunges forward and the brake appears to fail.reported to dealer-said it was possibly the abs brake system.have had the brakes checked numerous times with no trouble found.*tw
While driving on the highway, the lights in the vehicle all began flashing to check hybrid system.i was unable to use anything but the brakes as the gas pedal would not even work to decelerate or accelerate.i was able to veer out of traffic to safety.i had one other passenger in the car and we were scared for our lives as the whole car just shut down and could have been involved in a serious accident.eventually the battery also died and we were stuck on the road at night waiting on a tow truck.we had the car towed to a toyota dealership and have been working with toyota and corporate toyota for the past 6 weeks on a resolution.we were told the inverter needs to be replaced and the cost is $9000.we were also told by the serviceman at toyota that the car is not worth fixing as it still will not work properly after the part is replaced as it could have lead to transmission problems.this is a faulty part that was recalled in some of their 06 and 07 highlanders but not others.we were not part of the recall.i am without a vehicle and am still waiting for help.this part should be fixed by toyota completely as it is faulty or toyota should at least reimburse for what the car was worth before the incident.
While entering into a driveway at a very slow speed, i stepped on the brake to slow down further.but instead of braking, the car lunged forward.i felt i was not in control of the vehicle. I continued to hit the brakes, but the vehicle continued to go forward.it slammed into the car that was parked in the driveway and caused major damage.it also shoved the car into their garage, split the frame in half and ripped off brick from their home. The surface was slippery with wet leaves and there was a slight incline going up the driveway, but i just had brand new top of the line winter tires put on and i was probably only going 5 mph.it did not make any sense.from reading the forums on line, i believe this is a major defect with the hybrid and toyota is not doing anything about it.they need to do a recall.lives are at stake.thank god no one was hurt, but it could have been fatal.
Received temperature warning for hybrid system while driving on highway and pulled over. Vehicle locked up after pulling over, made very loud noise and could not drive. Towed to dealer and was told that the hybrid inverter assembly failed and requires replacement. There is a recall for defect in this assembly on my model year, but my vin is not included in the current recall.
While accelerating from a stoplight and driving in a 45mph zone, our 2007 highlander hybrid began to accelerate on its own.the engine revved as if someone were flooring the gas pedal.neither my husband nor i knew what was happening.then we heard a loud thud sound from the back seat and we lost power steering, power brakes, and we started to decelerate. Traffic was averaging 45-50mph around us. Thankfully, my husband was able to safely coast us into the right lane, then into a parking lot, and then into a parking spot.after that we were not able to start the vehicle and we had multiple error messages flash across the instrument panel: "check hybrid system" & "check vehicle stability".we were told by toyota that our error codes indicated that the inverter "blew up" & needs replacement.they did not mention anything about the recall which i found while researching. We are 13 vin numbers after the recall for this same issue.we were told the part costs $10,000 before taxes & installation. Toyota won't honor the earlier recall and so i've towed the vehicle home. :(
I was driving with my family on board on 680-s between walnut creek and san ramon. I was going around 65-70 mph in the fast lane when there was a loud pop sound from the front and all the power from engine died down. I had to switch lanes with the emergency lights on as the speed kept decreasing with no acceleration. This was on a busy freeway with high speeds. We were lucky to pull over without being hit. I pulled off to the shoulder and tried to accelerate but could only go another 10 feet to a safer location. I had to get my vehicle towed to the dealership. There was no service available until today. I got a phone call from the dealership telling me that the inverter is the cause of this and will cost over $8,000 to replace. They also told me that even though there is a recall for the inverters of the 2006 and some 2007 highlander hybrids, mine was not on the list. I purchased my 2007 highlander in october 2006. I think the recall should extend to all 2007 highlanders as there is a growing number of these cars having the same issues this year as well as previous years.
Check engine light came on yesterday while driving. We were told this morning that we must replace the fuel system charcoal canister.this item is under recall for many toyota vehicles 2006-2015, but they did not tell me that it is covered on mine. He said there is a crack and when they replace the canister they need to replace the fuel containment valve as well.can you please confirm if my vehicle is covered under the recall?my vehicle is acting perfectly fine.
Driving on the interstate at 55 mph the car, without warning, died. No power, lights, brakes, steering, nothing worked. At side of road tried to restart. All warning lights came on, would not restart, everything then went dead. Car was towed to dealer. It was claimed to be a coil pack, however upon further investigation, i found out it was actually the power inverter that converts 12vdc to ac to power the electric motors on the car. When the inverter shorted out, it killed the entire electric battery system, the hybrid batteries and the gas engine battery causing all systems to shut down. The car is a death trap. Toyota knew this would happen when they sold me the car and did not tell me. I found out that this has happened to hundreds of highlander hybrid owners, mostly 2006, 2007 and some 2008. If the car is over 7 year/100,000 warranty toyota will not fix it. It cost owners $10,000 to $15,000 to fix. This is a major problem that will, may have, killed the driver and occupants. The problem usually occurs over 40mph, which is usually highway driving. That's what happened to my wife. On the highway at 55mph in the center lane. Car dies without warning. She was fortunate to get to the side of the road without an accident. No brakes and no steering. Toyota needs to recall these cars; they have a design flaw that will kill someone if it hasn't already.
I was leaving my condo driving up hill when my car lost power and rolled backwards . I panicked didn't know what was happening and rolled into another car . I had to roll downhill and call aaa to tow to hooman toyota long beach. Toyota knowingly sold a car with a defective hybrid system but want me to pay $8000 for repair .never was informed about recall.
The gas tank fell partially off and dragged on the road.i was driving on city streets, turning right at 5 mph when i heard a loud pop/snap sound and then a terrible sound of something dragging under the car.fortunately, i could pull over and stop within 50 feet. The gas tank was not damaged significantly (it passed a pressure test at the dealership).the gas tank is attached with two straps, fore and aft. The right sides of both straps snapped very close to where the straps are bolted to the main body in a place that could not have possibly been damaged.the flat bed truck driver who delivered the vehicle to berkeley toyota noted that there were no signs that the vehicle had been abused in any way. He also argued that had this happened on the freeway at high speed, it could have been quite dangerous.
The contact owns a 2007 toyota highlander hybrid. The contact spoke with the manufacturer regarding nhtsa campaign number: 13v396000 (hybrid propulsion system). Even though the vehicle was made between 2/16/05 and 7/29/10, the contact was informed that the vin was not included and the vehicle would not be repaired. The contact experienced the failure listed in the recall twice. The failure mileage was 128,000.
The contact owns a 2007 toyota highlander hybrid. While driving approximately 5 mph, the vehicle stalled without warning. The vehicle failed to restart and was towed to the dealer for diagnostic testing. The vehicle was previously repaired under nhtsa campaign number: 13v396000 (hybrid propulsion system); however, the remedy was insufficient. The vehicle was repaired for the second time by the dealer. The manufacturer was notified of the issue. The approximate failure mileage was 112,000.
The contact owns a 2007 toyota highlander hybrid. The contact stated that while driving 35 mph, he heard a loud noise and the vehicle stalled. The vehicle was towed to an authorized dealer, who diagnosed that the inverter was defective and needed to be replaced. The manufacturer was made aware of the failure, but did not offer any assistance because the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileages were 119,500.
The contact owns a 2007 toyota highlander hybrid. The contact stated that the hybrid system shut down and the vehicle stalled. The vehicle was repaired under nhtsa campaign number: 13v396000 (hybrid propulsion system), but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 110,000.
While accelerating to approximately 40 mph from a standing stop at a traffic light in a zone merging 2 lanes to 1, my 2007 toyota highlander hybrid (`48,000 miles on odometer, i am original owner)experienced sudden and total power loss. I was able to pull off the road and had vehicle towed to dealer. They reported a failed inverter in the hybrid system and i am awaiting the part and repair. From my online research i understand this has been a problem with the 2006 and early 2007 models and that nhtsa may be investigating. Although no accident ensued this failure at speed in a lane merge was frightening, occurred without warning and could easily have resulted in a crash.
Driving on the 94 freeway west, the "check hybrid system" warning light came on.car suddenly died unexpectedly. Was able to coast to the nearby exit - nearly hit by numerous vehicles.at the exit, the car was blocking traffic.people helped push the highlander to the side, where i called aaa.the highlander was towed to the toyota el cajon dealership for repair.toyota informed me the inverter had died.it would cost $9600.00 to repair because out of warranty.toyota head office refuses to help.at 3.5 years old, the repair is worth more than the car.other highlander hybrids from 2007 were recalled for the same problem. The car cost $40,000.00 new at purchase in 2007.it should last more than 3.5 years.the inverter problem could have had deadly consequences.
The contact owns a 2007 toyota highlander hybrid. The contact stated that while driving 20 mph the vehicle stalled and failed to restart. The vehicle was towed to an independent mechanic who diagnosed that the hybrid inverter failed and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileages was 106,000.
Nhtsa action number : pe11005exact same situation. This issue kills the car immediately with no time to prepare. I was very lucky as i was just entering onto the freeway. I drifted over to the right median. If i was in the middle or far left lane this would have been a major safety concern. There are more highlanders hybrids in my vin range that are coming of age and should have these defective inverter assembly parts replaced asap.
The contact owns a 2007 toyota highlander hybrid. The contact was driving 50 mph when the vehicle stalled. The vehicle was taken to a dealer for diagnosis and the contact was informed that the inverter failed. The vehicle was not repaired. The manufacturer was notified but offered no assistance. The vin was unavailable. The failure and current mileages were 107,000.
The contact owns a 2007 toyota highlander hybrid. While driving approximately 50 mph, the engine stalled, the vehicle shut off, and the check hybrid indicator illuminated. The vehicle was taken to a dealer where it was diagnosed that the hybrid inverter malfunctioned. The hybrid system needed to be replaced. The manufacturer was made aware of the failure and referred the contact back to the dealer. The vehicle was not repaired. The failure mileage was approximately 140,000. The vin was not provided.
Driving approximately 65 mph on a busy southern california freeway when i hear a popping sound and my car died. Was in the fast lane and had to move over to the right shoulder. Dangerous!!! could have gotten in a accident, but made it ok. Had to have the car towed. Was told that the hybrid inverter needed replacing. Never knew that toyota was having a problem with the inverter, and have now been told that there was a recall on some 2007's, but my vin number was not included in the recall and therefore not covered. Cost to replace inverter $9,000 to $11,000. Why wasn't my car included in the recall!! very obvious that the recall should have gone further to include mine. My problem is the same as everyone else is having. Please consider extending the recall.
The contact owns a 2007 toyota highlander hybrid. While driving various speeds, the vehicle stalled and "vehicle stability control" and "hybrid system" displayed on the instrument panel. The vehicle was taken to hudson toyota (599 nj-440, jersey city, new jersey) where it was diagnosed that the inverter was faulty. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 119,000.
The contact owns a 2007 toyota highlander hybrid. The contact stated while driving 5 mph the vehicle stalled. The check vsc warning and power steering warning lamps illuminated immediately after the failure occurred. The vehicle was taken to a dealer who diagnosed that the inverter was defective and needed to be replaced. The manufacturer was made aware of the failure and did not offer any assistance. The vehicle was repaired. The failure mileage was 113,990 and the current mileage was 114,000.
The contact owns a 2007 toyota highlander hybrid. The contact stated that while driving approximately 25 mph, the vehicle stalled without warning. The vehicle was towed to a dealer where it was diagnosed that the hybrid inverter needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 100,000.
To the best of my knowledge, the highlander hybrid inverter, electronic unit, electrical wiring, circuit boards and other components have or may have malfunctioned (burned out/overheated).i was preparing to back out of a parking space when i heard a loud noise or "pop" from under my car. I smelled something burning and immediately asked my daughter to get my grand daughter out of the back seat and wait until i could determine what was wrong with the car. I attempted to re-start it but it would not go into gear, yet the engine remained running. The electric motor would not engage. Several error codes flashed on the dashboard display before i turned it off. A friend and i pushed the car back into the parking space where i attempted to re-start it unsuccessfully. When the aaa tow truck arrived, the driver attempted to start the car with similar results. He immediately turned off the car and refused to try to start it again. After towing the car to poway toyota, it was determined, via error codes, that the inverter had malfunctioned and must be replaced. Inverter service done jan 02,2010. Car has remained at poway toyota for 6 weeks. The inverter part costs $4,000.00 and the labor charges total an $6,000-$8,000, i'm told. It is not determined if the eu needs replacement or what other parts may also be adversely affected. Total repairs estimated between 10,000 - 15,000 if the hybrid battery system is also damaged. Toyota corp. Has offered to "participate" in 50% replacement cost of the part. 1 yr warranty on parts only. The dealership has offered to buy my car for 6,000.00 and will either repair / sell it or sell it at auction. It is a 2007, purchased in jan 2008 - 125,000 miles, in excellent condition otherwise. Was black book valued at $12,000 before the inverter malfunction. Seeking to be added to recall-dealer stated my car's vin is 2 weeks out from the 2006 recall.
The hybrid abruptly stalled while driving, light and alarms all around. Dealer states its the power inverter, he mentioned it was a recall, but not covering my car. The symptoms are identical.
When starting after stop at the end of a freeway exit ramp a loud noise was heard in the front of the vehicle. The vehicle then lost all power and i was able to coast to the side of the road. The check hybrid system and check vsc system error lights were displayed and the car would not restart. The car was towed to a toyota dealership and diagnosed with failure of the inverter. My car was not included in the 2011 recall for this problem. The cost of repair was quoted as $8000 and after speaking with toyota corporate they offered a $1500 customer appreciation rebate. Based on online research this seems to be a known problem with this model. Another local toyota dealer said they have repaired 4 of these in the past week. Toyota can not assure us that the problem with this inverter has been solved or if the new one will be more reliable. This is a major safety concern. The car had always performed well and gave no warning before this complete failure. If my car had failed 60 seconds earlier i would have been on i-81 going 70 mph surrounded by tractor trailers and would probably be dead. Have not decided whether or not to proceed with the repair.
I was exiting a parking lot onto the street.i suddenly lost power while i was waiting to merge into traffic.my car was in drive but i had my foot on the brake when my car went dead.there were warnings flashing at me from my dashboard.i put my car in park.turned off the engine and restarted my car but the same thing happened plus i began to roll backwards do to the slight incline in the parking lot exit.i quickly put my car in park again, turned on my hazard lights, and waived the cars behind me to go around.i was able to put my car in reverse and back it up to a safe area in the parking lot.i called the toyota dealership in charlotte where i purchased the car at and continued having it serviced.they told me to have it towed to the nearest dealership immediately.i called the service department at team toyota mall of ga to let them know i was bringing it in.after their mechanic determined it was the faulty inverter in the transmission, i was told it would cost me $8,000 to fix it.i still owed $15,000 on the car.i found out about the recall on 2006-2007 highlander hybrids for the same faulty inverter.the dealership said my car was ineligible for the recall since the vin was not listed.i called toyota as advised and opened a case number.i received the worst customer service and constant run around from toyota.they offered to give me $1,000 towards the repairs or $2,500 for a new or toyota certified used vehicle.i'm still waiting to find out why my car wasn't included on the list though it met the criteria.i am truly shocked by the dismissive attitude i'm currently getting from toyota as if they didn't know about the faulty inverter.my car broke down on my way home to north carolina.now i'm trapped in georgia with no way of getting home to my husband and children.i'm still waiting on toyota's decision about my case, in ga.
S10 appropriate handling re toyota complaint re fort's toyota of pekin fm owner of a 2007 toyota highlander.*tgw2007 toyota highlander hv. The consumer complained about leather seat cracks on the drivers seat. After a toyota representative inspected the vehicle, the consumer was told the cracks were from normal wear and tear and was not going to be covered under warranty.
After getting off the highway (not in my town) lights came on my dashboard for the abs braking and vsc system.there were also additional characters like (!) in a circle.the manual said for all of these contact dealer immediately, which i did. I was told the abs accumulator needed to be replaced and it was approximately a $3,000 job.i had the repair completed and paid $2,700.00. (the dealer discounted the job).i am aware that toyota is aware of this problem and has extended the warranty on that same part in the camry hybrid.further the internet is replete with instances of this happening in 2006 and 2007 highlander hybrid models.toyota has no credit, extended warranty, or other benefit to highlander hybrid owners.i called toyota and have a case number with them (#1412081681).i feel there should be a recall or extension of warranty on this known defective part.is there any investigation into this issue?
I was travelling 45 mph, when a car in front of me suddenly stopped. I had to brake hard and my car stalled. I felt a thud, went to accelerate and realized my car had no power. I had to put it in park and restart the car. My car had a recall in 2013 regarding possible stall due to heat possibly causing a defect in the hybrid computer board. I took it in and this was supposedly fixed. This is the one and only time my car has stalled, but it was scary because i had multiple cars behind me and i could have rear-ended. I have taken my car into toyota to be examined.
My brake actuator began making noises and vibrating while still covered by the secondary warranty.i took it into local toyota dealership, and was told that despite the sound and vibration the car has to throw the proper warning codes to be covered.when my rear window motor overloaded and failed, immediately the vsc/brake/abs warning lights all came on the dashboard.i believe that the brake actuator has been bad for awhile, but only an unrelated electrical surge caused the ecu to trip the brake actuator error codes.i'm grateful that toyota responded to previous complaints by extending the warranty -but the delay in tripping the error code cost me 6 months of driving with the pulsating and pounding brake noise and allowed my secondary warranty to expire.
After parking on an incline, in cold weather, with the emergency brake on, then starting up the car and driving slowly, the rear tires make a grinding noise. I have taken the car in to the dealer twice to address the issue, and they have completely replaced all the brake equipment and still the issue continues. They have suggested that i don't need to use my emergency brake when parking the car.
Brake actuator makes very loud clicking sound for several minutes after exiting vehicle. When braking over bumpy roads, brakes "skip" as if releasing and then grabbing again.also, brakes grab intermittently when slowing down on a hill when nearly stopped.all appears related to abs braking system.
Told by toyota dealer that the brake actuator accumulator pump assembly has internal pressure loss.statement followed by "shouldn't normally do that" and "$3200.00 to repair". Next, i was informed that the issue effects anti-lock braking system.while driving and coming to a stop the braking becomes difficult.it feels as if the power is lost in the brakes and takes much more force on the pedal to make stop.however this problem is not consistent,at times the breaking is normal, but after driving for a while the hard to brake issue arises.
My car had been making a chirping noise when i brake so i took it to a brake place and they put on new brake pads and rotors, about a week late all the lights on my dash came on saying everything was wrong, i called the brake place they said it was just a loose connection. About 2 months later i was slowing down to make a stop at a light approximately a half a football field away and my brakes just stopped working and i slid into the car in front of me.. I took it back to the brake place they said it was the hybrid system, from which there was a recall for my car. I took it to the toyota dealer and they fixed the recall but then said my problem is the brake hydraulic actuator, a 2500.00 part! from what i understand it is the sensor that tells your brakes to operate when you press the brake pedal!!! then i started researching and it looks like others are having the same problem in the hybrid highlander in 2006 and 2007 makes!!! i put my car in my garage for the last 2 months because i simply do not have the money to fix this and now the battery is completely dead! when i drove it home from the dealership after they fixed the recall and told me the news about the actuator, it felt like i was driving on ice and really had no control of the brakes at all... I would think with the complaints i have seen about this, that this would be a recall issue, i mean when you press on the brake pedal and your brakes actually work, your car should stop!! this could really end up hurting someone!
While entering into a driveway at a very slow speed, i stepped on the brake to slow down further.but instead of braking, the car lunged forward.i felt i was not in control of the vehicle. I continued to hit the brakes, but the vehicle continued to go forward.it slammed into the car that was parked in the driveway and caused major damage.it also shoved the car into their garage, split the frame in half and ripped off brick from their home. The surface was slippery with wet leaves and there was a slight incline going up the driveway, but i just had brand new top of the line winter tires put on and i was probably only going 5 mph.it did not make any sense.from reading the forums on line, i believe this is a major defect with the hybrid and toyota is not doing anything about it.they need to do a recall.lives are at stake.thank god no one was hurt, but it could have been fatal.
On sept 5, 2013, i put my toyota highlander hybrid in reverse to straighten it up in a parking space, before i could even breathe, it took off in reverse going over 60 mi. An hour and i had no control over the car.it finally hit a garage from behind and took down the whole side of the garage and the front of the garage.air bags never deployed. I was not injured except for a sore neck and right shoulder.they are just now pulling the black box from my car.no response from toyota yet.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vsdc warning came on with code c1391, which means the abs pump accumulator assembly has gone bad, which costs thousands of dollars to fix. When i contacted toyota, they said they extended the warranty on this and that extension ran out a couple of years ago. However, this makes no sense to extend a warranty on a part you have admitted is bad and a safety hazard, as the brakes will fail after this faulty part remains in the dysfunctional state. It appears to me that toyota, was trying to appease as few as people as possible by extending a warranty on something as dangerous as this. They refuse to fix the problem, even though it will cause death to many. The mechanic said this has happened to many toyota highlanders, per his information too.
"brake actuator assembly warranty enhancement" which can cause the abs and vsc warning lights to illuminate with codes c1391, c1252, c1253 and/or c1256 may be found in the abs ecu.toyota had two warranty enhancements for this one 6/12/2007 - 6/12/2017 and the second ended 12/31/2017.we had midas auto service experts do a brake evaluation on 11/25/2017, which showed codes c1241, c1256 and c1391.we had the evaluation done because after breaking the check vsc system and abs and brake light came on. We have the paperwork from midas. It was also brought to the attention of the toyota dealership salesperson that sold us the car on 12/20/17 and he documented it on his toyota laptop. The service department was also contacted but did not reveal there was a warranty enhancement for this problem only quoted to replace it would be approximately $2500.00. This is still a known problem and there have been multiple cases opened for this problem.i opened case 1801083723 on 1/8/2017 and another 1804032206. Toyota told me because the case was opened after 12/31/2017 and the service department did not run a diagnostic on it there is nothing they can do under the warranty enhancement even though we have proof from midas (a third party) there was an issue on 11/25/2017 and the toyota sales associate has notes in reference to it as well on 12/20/17. This is very dangerous due to not being able to stop and since it is a known problem toyota should open up another warranty enhancement and be liable to repair these vehicles as they are brought in. Toyota did run a diagnostic on it 3/28/2017 and had the same problem as it did on 11/25/2017 when midas ran the evaluation on it.
At slow speed, entering my driveway, brakes failed, resulting in slight acceleration, causing an accident with our other vehicle in driveway.
First noticed on date above, but occurs at least once a week.when slowing down, and brakes are applied, if a bump, pothole, and traction is lost for a split secondthe brakes stop working and the car surges,coasts, disengage.firm pressure on brakes is used to compensate for the loss of braking power. As a result stopping distance is increased.this loss of breaking power lasts for 1/2 to 1 second.perhaps its related to the hybrid regenerating system.never the less it is very disconcerting to lose brakes, even for a split second
Brakes become momentarily unresponsive when stopping. Car lurches forward and additional force is needed on pedal to regain control. Appears to happen when braking system switches over from regenerative to friction. Happens at various speeds when trying to stop.
Brake actuator assembly enhancer/abs module went out in 11/2017. Toyota had a warranty enhancement on this that ended in 12/31/2017. This went out in 11/2017, but was not diagnosed at a toyota service department, but the svc dept was called about it.. It was diagnosed at midas. A case was opened with toyota on 1/8/2018. Toyota is saying they will not honor the warranty because it is past the 12/31/2017 date. This is a known issue with these type of vehicles and should be fixed by toyota.
This complaint is in regards to the toyota warranty enchancement program zg1. This warranty was applicable for 10 years after first use or 150,000 miles whichever comes first. In order to get the abs actuator replaced a set of symptoms was required. I own a 2007 toyota highlander hybrid fwd with 128,000 miles. Last week the abs actuator started making these loud noises and the abs, brake, check vsc, and master warning light all came on. The braking function has definitely changed and now does a sudden jolt forward when the car is turned on while also hearing the abs actuator making unusual noises. It turns out that the abs actuator has an internal malfunction. Toyota has told me that because it has been 10 years(even though my mileage is less than 150k), my vehicle would not be covered. Toyota has also stated that this issue is a safety hazard. I do not understand why this issue is not listed as a recall as it is related to the braking system making this issue a safety hazard. Instead i am stuck with many others having to pay $3000 to get the part replaced even though my specific vehicle is affected by this abs actuator issue. I use this vehicle as my main transportation for my family. If anyone can help me or explain why this is not a recall please contact me at [xxx]. I am left with an unusable vehicle because my abs actuator decided to malfunction on the 11th year after first use even though it only has 128,000 miles. It seems to me that this should be a safety recall because of the consequences of a malfunctioning abs actuator. I am reporting the sudden failing of brakes and more importantly, the sudden forward jolt the car makes when the car engine starts. I believe that the issues i am experiencing is directly correlated to the malfunctioning abs actuator. Again, please feel free to contact me at [xxx] regarding my complaint.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving under normal conditions, all dash lights went on saying check vsc system, abs, brake lights, warnings and traction. Took vehicle to service at toyota dealer and was told the abs actuator assembly has to be replaced, for nearly $2500. This is a vehicle with under 65,000 miles on it and the actuator should last for the life of the vehicle. I just had the radiator replaced and brakes replaced two months ago. This problem was not detected. Brakes have always been soft on this vehicle. Now the battery is not charging and the brakes only seem to work off and on. I have to pump the brakes to make them work right. This is a huge safety problem as all of my driving is in the city in traffic. From reading online this is a problem that occurs frequently with this type of toyota highlander and other models. I don't feel safe driving it and i can't afford to fix it. It's barely worth the cost of repairing it. If this is a known public safety issue why doesn't toyota recall this part? the service person told me the brakes may now fail at any time, in a day or in two weeks. He told me to avoid other vehicles on the road!
When braking at any speed, the brake pedal vibrates and makes a "chirping" sound. After researching i've discovered it's a brake actuator issue. Toyota did extend the warranty briefly, but no recall was issued. My toyota certified mechanic said brake failure could definitely occur when the actuator fails completely. When braking over bumps, the brakes seem to give out briefly as well which is quite startling. The replacement part is $1800 plus labor, which is ridiculous considering this is definitely a safety issue.
The abs brake pump leaks. It's a $2000 repair. There was a recall, but i never got the recall letter. The recall expired 8 months ago and toyota won't honor it, even though they confirmed they sent the recall letter to the former owner, 17 months after i purchased the car. They did not send the letter to the registered owner on file with the state, they sent it to the address they had on file with toyota.
The vsc system warning appears and it smell like the brake is imgage of attached like a burning metal smell.
I am reporting two issues with my highlander. The first is in regards to the brake system. While looking at another complaint that had been filed, i realized that my car did the same thing. Brakes become momentarily unresponsive when stopping. Car lurches forward and additional force is needed on pedal to regain control. I copied word for word what the other person wrote, as that describes it perfectly.my second complaint regards the windshield wipers. The wiper on the left has stopped working well, and will not wipe back and forth properly on the window. It stops or gets stuck mid-wipe, obscuring my vision. It is very dangerous, and i am having them repaired tomorrow. Thank you.
The contact owns a 2007 toyota highlander hybrid. While the vehicle was undergoing scheduled maintenance, the mechanic pointed out that the abs actuator was defective and needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 92,000.
A sound of squeaking/pumping air occurs sometimes when i depress the brakes. This sometimes continues to happen even with the car is stopped completely. If the brake is depressed less, the sound occurs less frequently. I had it inspected by an independent mechanic and a dealership mechanic and was told the abs assembly has a leak and needs to be completely replaced for a fee of roughly $2,300. This first occurred with mileage around 152,000.
I have owned a 2007 toyota highlander hybrid for several years.i bought the car used and was never notified of a safety recall warranty extension for the antilock braking system (abs module).the known defective part failed 6 months after the extension expired and was never notified of the recall.local dealer now states the repair will cost $2500 which is about what the car is actually worth.this is my highschool daughter's car and the liability of the abs module & brakes failing could be significant.the car is otherwise drivable and the brakes work although the abs module continues to light up the vsc warning light on the led monitor in the dash.my hope is to find some goodwill through toyota or possibly the part manufacturer, however have been unable to do so to this point.
Failed. Car not safe to drive per toyota service technician, and requires replacement costing $3700. The fault was a failed abs brake actuator (?same as in '07 hybrid camry?).
I bought new a 2007 highlander hybrid . The brakes have continually performed spongyand the accelerator would stick . I have had to drive with exaggerarted braking space to compensate .my wife has had three small accidents ( rear end due sudden stops in urban traffic setting .over the years we have pressed darcars toyota dealership in rockville mdfor assistance but they claimed no problem . Calls to toyota usa were greeted with no help.our insurance has been drastically increased we have tried to get the insurer, geico . To assist us in the defective braking problem and sticky accelerator. We are nearing the 5 year write off of those accidents . We have sideline the suv and had to perchase a another toyota ( prius )for my wife , a nurse .we have not had problems with accidents and braking ever before . We see the legal wrangling with the attorney general and toyota but see no relief. We are two combat veterans of the gulf war and iraq war . We feels abandoned . A friend said to file the claim with your agency . We are not hopeful. Sincerely lieutenant colonel [xxx], us armyretired. And major[xxx], us army reserves. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
I took my car in for a flat tire repair and an alignment. After the services were performed the mechanic was unable to reset the computer as it kept showing an error. All lights on the dashboard were lighted. I drove the car to a toyota service center. When driving i noticed that the brakes did not feel quite right. It didn't feel like they would brake quickly if need be. The ultimate diagnosis was the car had a c1345 linear valve offset undone and c1368 linear valve offset malfunction. A new brake actuator was installed at a cost of $3200.per my research, this has been reported for the toyota camry hybrid as an issue. Perhaps the highlander should also be looked into.
The abs brake modulator began exhibiting very loud and continuous pumping/priming sounds for several weeks. During this time period upon hard braking the brake system would fail to respond immediately - there was a delay between the instant the brake pedal was depressed, and when the brakes were actually engaged to slow the vehicle. Today, all the instrument warning lights illuminated, including: master warning light, brake warning light, electronically controlled brake warning, anti-lock brake system, and slip indicator. All this indicates a failure of the abs brake modular component. Toyota motor sales, usa, inc. Published warranty enhancement program - zg1 to address this issue. The warranty is only valid for up to 10 years or 150,000 miles and has recently expired for my vehicle. Toyota motors, knowing this component is prone to failure and could have catastrophic consequences, should take a more proactive approach to ensure the safe operation of all affected models. At present there is no warranty coverage, and toyota will not repair the faulty brake system. I am left with an inoperable vehicle with an unsafe braking system, unless i bear the full cost of replacement myself.
When braking, if a pothole or bump in the road is hit, the car seemingly jerks forward/accelerates.this occurs every time when braking on a bumpy surface.
I have a 2007 toyota highlander hybrid. When coming to a stop from low speeds, the car often "surges" and requires additional braking in order to make it stop. Since this is the first hybrid i have owned, i thought it just had something to do with the electric/gas engine switchover. With all of the current news, i'm beginning to wonder if there is a design flaw. I have had the car since it was new and it has had this issue since inception. I have always been able to stop eventually, so it hasn't caused me any major problems. However, it is an very odd feeling. Other individuals driving my vehicle have experienced the same thing. Unfortunately, there doesn't seem to be any consistent pattern to when this occurs so i have never taken it to the dealer for this issue.
I own a 2007 toyota highlander hybrid.i purchased it used 6 months ago.since purchase i have noted that when i am braking over uneven surfaces sometimes the car actually accelerates rather than decelerate.it is particularly noticeable when turning at the time of braking such as when i am exiting the highway. I have adjusted my driving habits so that i drive much slower in roadways where this has happened and it helps minimize the issue; however, given the news over braking issues with some other hybrid vehicles, i thought it was worth bringing this issue to your attention.it is unclear if this is a function of the abs or traction control.
Toyota highlander hybrid 2007.the brakes had a complete failure.i was driving on ice, hit the brakes, and the brake calipers did nothing.i drove straight into a vehicle in front of me and forced another one to hit me.
I own a 2007 toyota highlander hybrid. On monday, jan. 25th, my wifewas parking our highlander. She pulled into the parking space. Her foot was on the brake pedal. When she went to put the transmission into park, the car suddenly shot forward and hit a tree, damaging the front fender. My wife was sure she had the brake pedal depressed. We believe this accident was caused by a problem of sudden acceleration or braking that made the car go forward overpowering the brake. We also believe that this problem may be related to the toyota acceleration and electronic braking that has been the basis of the recent toyota recalls.based on our experience:1. 2007 toyota highlander hybrids should be added to the recall list.2. Since we don't know when this will happen again, we do not feel save driving our highlander.please help us to resolve this problem.
Abs system on 2007 toyota highlander failed. Resulting cost from dealer will be over 1500 and that is with a friend in the service department helping us out.
The contact owns a 2007 toyota highlander. While driving5 mph when stopping the vehicle with her foot on the brake pedal the brakes malfunctioned. Within a few minutes, they began operating normally. The failure has occurred 20 to30 times . The dealer has not been notified of the failure. No repairs were made to the vehicle. The failure mileage was 150. The current mileage was 17,859. Updated 3/30/2010the consumer stated occasionally while stepping on the brake at low speeds, it would feel like the vehicle was in neutral. But, just a fraction of a second it happened so quickly.updated 05/10/10
Copy of a note sent to toyota via their website regarding sudden, short-lived decrease in braking power in a highlander hybrid:"on monday feb. 8, i stopped by lia toyota of northampton, ma to schedule a service appointment -- 25,000 mile service and requested they check the brakes, as i had experienced a sudden, short-lived (a second or so) decrease in braking power on random occasions. I know zip about cars, but i said it felt like an air bubble or some such in the brake lines. It appeared entirely random, happening at in-town as well as highway speeds (once). A day or two later toyota announced the recall for 2010 prius's. When i heard about it and the reason i thought, "ah, that's exactly what the highlander does, and it's a hybrid."so, today i went in for service, discussed the brakes, and was told that unless fellas in the shop can drive the car and experience the braking issue, there is nothing they can do -- they cannot even file a report with toyota, ie. They cannot get information up the chain to folks who actually make the cars. That is a ludicrous policy, especially given that) a known problem exists in a hybrid braking system and b) (and i assume a bit here) the highlander braking system is probably a near cousin of the prius's.in any event, here's a report from a consumer -- a highlander hybrid owner has experienced on multiple, random occasions a sudden, short loss of braking power when apply the brakes. It's not led to any accidents; it is simply disquieting (though the highway speed incident was a bit thrilling).as a matter of course, i'd check your other hybrids gang.
Every time i apply my brakes from a speed of roughly 10mph or more, they apply, release, and reapply. I was told by the dealer that the delay has to do with communication between the brakes and the hybrid computer controller. It does not happen if i decelerate in neutral.
I believe my 2007 toyota highlander hybrid has the same braking problems as described with the toyota prius. I had this problem since day one of purchase and i was told it was normal. Here is my description of my braking problem. When i am traveling on the highway or city driving, whenever i push on the brake pedal you can feel normal braking also you can see the dash gauge needle pointing to the blue as it recharges the batteries and then the vehicle comes to a stop. Ever so often, when i am braking i can feel the vehicle letting up on the braking, however i have not decreased my foot pressure and the needle on the dash goes from the blue to normal and the vehicle moves forward with momentum and i must increase my foot pressure on the brake pedal very quickly to re-gain my original braking pressure. This happens to me about once a week, and i have looked a the battery status and it seems to me that the battery still needs more charging. It was very scary at first but now i am use to it. I have no idea if this is normal or not, however the description of the prius problems sounds just like mine.
I have a 2007 toyota highlander hybrid. When braking over bumpy roads or potholes (even small bumps), the sensation i get is that the brakes are no longer engaged. The car feels temporarily out of control. This sensation is stronger if the bumps are encountered during a turn or if there are multiple bumps about a foot or two apart (as often left by buses repeatedly stopping in the same areas on city streets). On familiar roads, i know where the bumps are and can drive/brake accordingly. Unfamiliar roads make this problem less predictable and more dangerous. This problems sounds very similar to the problems with toyota prius' braking. My vehicle is not currently part of the recall and i wonder if toyota is being evasive about how extensive the problem truly is. Temporary loss of braking over bumpy roads has existed since i took possession of my new highlander in june 2007. I can predict occurrence with near 100% accuracy on certain familiarly bumpy roads. I see on this form that i must pick a date for "the" incident (there have been many). I'll pick a date of recent particularly memorable/scary occurrence. Note: this online reporting system requires me to choose "electric brakes" or "hydraulic brakes." i don't know which to choose: i think it is a hybrid of both, so neither choice is accurate. Nhtsa: you can do better!
I own a 2007 toyota highlander hybrid.the brakes momentarily do not engage (essentially skip) when i apply them while going over a bump or a pothole.i have noticed this for a long time, however considered it a 'quirk' until i was in an accident which would have been avoided if the issue had not existed.
The contact owns a 2007 toyota highlander hybrid. The contact was driving 5 mph in reverse and as he applied the brakes, the rear brakes exhibited an abnormal clanking noise. The vehicle was taken to the dealer where the technician advised that the sound was normal and did not diagnose the vehicle. The vehicle was not repaired. The approximate failure mileage was 7,000.
We have a 2007 toyota highlander hybrid that is exhibiting the same braking problems that are being reported with the prius. When pressing the brakes the car begins to slow then it feels that the brakes momentarily release, causing the car to lurch forward, before they re-engage and finish stopping the car. I haven't noticed if it happens more over bumps but it does happen on a fairly regular basis. We have spoken with the toyota dealership about this multiple times and each time have been told that it is working how it should and the pausing in braking is caused by the engine switching over to electric. This cannot be the problem as the majority of the time when this has happened the engine has remained on during the problem.i would like to get the current investigation extended to encompass all hybrid models and not just the prius.the date entered below is the approximate date of the last time i noticed this, however it has happened relatively regularly since we have owned the vehicle.
First event-pulling into a parking space-applied the brake-car accelerated and went over the bumper guard.ongoing issue-when applying the brake and hitting a bump in the road at the same time, the car lunges forward and the brake appears to fail.reported to dealer-said it was possibly the abs brake system.have had the brakes checked numerous times with no trouble found.*tw
I have a 2007 toyota highlander hybrid.on 1/26/2009 i was stopped at a light, behind another vehicle, waiting for the light to change. I hadn't been doing anything but sitting there, waiting for the car in front of me to start moving, when my vehicle went forward (lurched) and i rear-ended the car in front of me! i have never done that in my life. My car hit the vehicle - a minivan,in front of me very hard, (felt like 10-15 mph) causing a lot of damage to the rear cargo door. However, because the eventwas so odd, and happened so fast, (and this happened before toyota ever recalled anything except the prius), i assumed i must've done something to cause it. So when the police got there, i told them maybe i wasn't paying attention, and maybe i accelerated before the light changed (but even at the time, it didn't make sense to me, because i wasn't first in line at the light, i was waiting, patiently, behind another vehicle). In fact, i don't even remember looking at the light, i was just waiting for the vehicle in front of me to move, as i usually do - did. I went in to my toyota dealer a few month ago (march 2010) and told them what happened, and the service advisor told me that because my vehicle is a hybrid, sometimes, when you're stopped at a light, it switches from the electric motor to gas, and if you don't have your foot on the brake petal hard enough, it can lurch forward. Please can you look into this further, it was quite scary. I bet allstate and other insurance companies have many claims where a toyota highlander rear-ends other vehicles, and people assume it's their fault, not assuming the vehicle might have a problem.
Re. Toyota 2007 highlander hybrid braking failure resulting in a high speed collision. Iwas involved in an accident that occurred on thruway 87 in the state of ny which was largely the result of the brakes on my highlander hybrid not functioning properly. What happened: i was heading northbound traveling 65 mph with traffic on the thruway a little more towards the heavy side but traffic was moving smoothly. Apparently, several vehicles a head of me, a goat ran onto the thruway and a tractor trailer locked his brakes up and came to a stop. There were probably three vehicles between the truck and myself and first two vehicles quickly moved into the left lane with the last vehicle practically swerving into a space that hardly fit his vehicle at the last moment. This quick movement alerted me to be on guard and i moved my foot over to the brake pedal. The truck didn't have brake lights or flashers on nor had there been any brake lights visible to me to indicate slow moving traffic ahead so i was still traveling at 65 mph before realizing after a short delay that the truck was at a stand still. I quickly decided that the left lane was full so i couldn't swerve left, the right lane had a guard rail there but looked like there might be enough room to squeeze by on the shoulder albeit with a high risk of flipping, so i chose to brake and square up on the truck's bumper. I was about 90 to 100 yards out when i started braking. I felt the anti-lock brakes pulsing hard and the vehicle was shuddering hard. After about 5 to 10 pulses, the brakes stopped working and the vehicle coasted but doing this at 50 mph+ and this goes on for 40 yards or so until right before impact.i felt the anti-lock brakes start kicking in again but it was too late. I hit the rear of the tractor trailer at around 50 mph and stopped dead.i had called my toyota dealership several times of the braking problem (i.e., inconsistent operation on rough surface) and also i logged it on dot's website before the accident.updated ivoq 09/15/10
Nhtsa action number : pe11005exact same situation. This issue kills the car immediately with no time to prepare. I was very lucky as i was just entering onto the freeway. I drifted over to the right median. If i was in the middle or far left lane this would have been a major safety concern. There are more highlanders hybrids in my vin range that are coming of age and should have these defective inverter assembly parts replaced asap.
I replaced my brakes after several warning lights and codes kept popping up on my dash. Had the rotors turned. But when i returned to driving my car after i thought it was fixed the brakes would all of a sudden just go out the hydraulic part would go completely to the floor. The car would make a high pitched noise and then no brakes. Took it to toyota in clinton tn. Said my absbrake actuator was failing. Would cost me 2200 dollars to fix. This certain part on your car is supposed to last you a lifetime. I dont have money like that now it was take me a lifetime to save up for the repairs. Very scary. This would happen to me randomly as i was driving no matter where or how far the trip i was taking. Didn't know if i was going to be able to make it home sometimes. You just never knew when. Sometimes it would be fine and others it would be absolutely scary.
Driving my beloved 2007 highlander hybrid (hh) home from work, i was on the freeway in the slow lane and heard a loud "pop" sound. I immediately saw numerous warning messages flash on the dashboard - "check hybrid system", "check vcs system", and "check power steering." thankfully my car did not stop immediately on the freeway as others have but i was able to get off the freeway and to my trusted mechanic before the system completely failed. According to the dealership that now has my car, the inverter has failed but this vin number was not in the toyota recall of 2006/2007 hh cars. I have 146,000 miles and this part should not have failed. Though i purchased the car used just 2 years ago, i have maintained it exactly as directed and the carfax on the car showed that the previous owner had all of the required maintenance done at a dealership using the toyota maintenance schedule. Though the full extent of the damage will not be determined until after the inverter is replaced (it is believed that the power steering went out at the same time and there is the potential for other damage as well), the inverter issue on these vehicles continue to place people in very dangerous situations. I feel very fortunate that i was not in one of the fast lanes and that the car didn't stop working; i was fortunate to get off the freeway and to a safe location. I know that the nhtsb had a hand in the 2011 recall of the 2006/2007 hh vehicles and i believe that there are still vehicles on the road that were not included in the recall that probably should have been (mine included.) please continue to monitor this situation and hold toyota accountable for the poor design/manufacturing of their hybrid technology.
Car was parked in driveway and was stationary. Warming car up to get rid of frost on windshield. The car started on fire - total lost.3 to 4 feet flames coming out of engine.
The contact owns a 2007 toyota highland hybrid. While the contact was driving 20 mph, the hybrid system warning indicator illuminated with a sudden loss of power. The vehicle was towed to an authorized dealer who detected an accumulation of water within the hybrid battery. The technician stated the water originated from the rear sub frame area and as a result of the failure, the frame exhibited two cracks and two holes. The vehicle had not been repaired. The manufacturer was made aware of the defect. The failure mileage was 55,000.
While changing tires, one of the five right front wheel studs broke off. Inspection reveals a faulty void (air bubble) in the center of the stud where it broke off. I have that piece. I bought a new replacement stud and wheel nut from bighorn toyota in glenwood springs, co. They will replace it for me in approximately two weeks unless i can find another auto shop that can replace it before then.
I have a 2007 toyota highlander hybrid with front wheel drive which is equipped with traction control. On two occasions i have been in situations where the traction control has engaged due to an unstable travel surface. In both instances, the vehicle has "shut down" and would not accelerate forward due to the traction control not allowing the vehicle to do so. I contacted my local toyota dealer. They indicated that this was normal to "protect" the cvt from damage on unstable surfaces. They could not provide a remedy for this situation. Living in the chicago area, my fear is that we may come across an icy winter roadway that will cause the traction control to initiate the "loss of power" to the drive train. Having no acceleration capability, the possibility exists that an approaching vehicle from the rear will strike our "disabled" vehicle. This poses a tremendous safety risk.please help me with this situation as toyota has no solution.thank you for your time.
Faulty break system this would be 2 time to get fix in less than 1 and 3 months
I was driving down the road and lost power of my vehicle.toyota dealership said it was my #6 coil but i have a feeling it was the inverter with everything that happened to it.i googled it and everything that happened was exactly what happened when the inverter goes on the vehicle.i don't really trust them.
I try to start the car and it did not start. All light was on including vsc/hybrid system car was towed to toyota dealer. They bleed the brake and erased the code. Drive the car for the next 2 days. Car failed to start again all light on vsc/hybrid car was towed to toyota dealer. Diagnosis is failed inverter ask $8357.82 for repair because the recall is not launched and i call toyota motors canada tell me they will not repair recall for usa vehicle . Toyota motors usa will not authorize for repair in canada of safety defect (toyota safety recall 13v-396) also refusing to repair in the usa if i bring the car to toyota car dealer in new york state because recall not launched.the car have been towed to my house.
A month or two after i bought my 2007 highlander hybrid in march of 2007, i had two incidents where my car accelerated for me.both times i was on the freeway, traveling at approximately 65 mph.both times, i felt a surge of power for about 7 - 8 seconds.the two incidents happened maybe a month apart.i told my husband about it at the time and he assured me it was just because i wasn't used to my new car.i know for sure that wasn't the reason.almost three years later i haven't had any more surges but i do have two small children.i am hyper aware of the fact that there is something wrong with toyota vehicles and they have yet to figure it out.if we could afford it, we'd get rid of this car immediately and get a new one.but we can't.
On october 13, 2009, my 2007 toyota highlander hybrid was parked at a small business parking lot, about 40 ft. Away from another parked car.the weather was clear and dry. During the process of putting the car in reverse, with my foot on the brake,(necessary for ignition) my car accelerated on its own at a very high speed, and smashed into the parked car behind me.i had absolutely no control of this car.it damaged the back of the other car so completely that is was undrivable and had to be towed.my car had substantial damage to the rear bumper trunk/hatch back and exhaust system.the estimated damage is $3500-$4500.this is not a floor mat related problem.the highlander has hooks that secure the drivers side floor mats so they do not come in contact with the gas pedal.i am very concerned about the safety of this car. My car had just had its 30k service a week prior to my accident and is very well maintained.i am a very safe and careful driver with an outstanding driver record and i know this was not my fault.this car sped out of control by itself.no one could possibly reverse their car in a small parking lot that quickly.i have contacted toyota and they had a corporate investigator inspect my car for potential causes.they indicated that no unusual errors were reported on the vehicles computer.i feel toyota owes me and possibly hundreds of other toyota owners that have experienced the sudden acceleration problem an explanation and corrective action.this is a very dangerous and real problem.
I was driving down the road and lost power of my vehicle.toyota dealership said it was my #6 coil but i have a feeling it was the inverter with everything that happened to it.i googled it and everything that happened was exactly what happened when the inverter goes on the vehicle.i don't really trust them.
The contact owns a 2007 toyota highlander hybrid. The contact stated that she was driving approximately 1 mph, when the vehicle accelerated and crashed into the garage and a bedroom. She then shifted the vehicle into reverse it accelerated in reverse. She depressed the brake pedal to avoid an additional incident, shifted into neutral gear to stop the vehicle from accelerating. There were no injuries and no police report was taken. She called the dealership but no one inspected the vehicle to find out why the failure occurred. She had not spoken with the manufacturer to-date. She had not experienced any more acceleration failures when the complaint was filed. The current mileage was approximately 19,000. The failure mileage was approximately 7,000.
The contact owns a 2007 toyota highlander hybrid . The contact stated that braking at 5 mph, the vehicle abnormally accelerated. The contact was finally able to stop the vehicle by applying extreme pressure to the brake pedal. The vehicle was then taken to an authorized dealer where they were unable to duplicate the failure. The vehicle was not repaired. The failure mileage was 41,866 and the current mileage was 41,883. Updated 05/09/12 updated 05/14/12
First noticed on date above, but occurs at least once a week.when slowing down, and brakes are applied, if a bump, pothole, and traction is lost for a split secondthe brakes stop working and the car surges,coasts, disengage.firm pressure on brakes is used to compensate for the loss of braking power. As a result stopping distance is increased.this loss of breaking power lasts for 1/2 to 1 second.perhaps its related to the hybrid regenerating system.never the less it is very disconcerting to lose brakes, even for a split second
I was exiting a parking lot onto the street.i suddenly lost power while i was waiting to merge into traffic.my car was in drive but i had my foot on the brake when my car went dead.there were warnings flashing at me from my dashboard.i put my car in park.turned off the engine and restarted my car but the same thing happened plus i began to roll backwards do to the slight incline in the parking lot exit.i quickly put my car in park again, turned on my hazard lights, and waived the cars behind me to go around.i was able to put my car in reverse and back it up to a safe area in the parking lot.i called the toyota dealership in charlotte where i purchased the car at and continued having it serviced.they told me to have it towed to the nearest dealership immediately.i called the service department at team toyota mall of ga to let them know i was bringing it in.after their mechanic determined it was the faulty inverter in the transmission, i was told it would cost me $8,000 to fix it.i still owed $15,000 on the car.i found out about the recall on 2006-2007 highlander hybrids for the same faulty inverter.the dealership said my car was ineligible for the recall since the vin was not listed.i called toyota as advised and opened a case number.i received the worst customer service and constant run around from toyota.they offered to give me $1,000 towards the repairs or $2,500 for a new or toyota certified used vehicle.i'm still waiting to find out why my car wasn't included on the list though it met the criteria.i am truly shocked by the dismissive attitude i'm currently getting from toyota as if they didn't know about the faulty inverter.my car broke down on my way home to north carolina.now i'm trapped in georgia with no way of getting home to my husband and children.i'm still waiting on toyota's decision about my case, in ga.
While entering into a driveway at a very slow speed, i stepped on the brake to slow down further.but instead of braking, the car lunged forward.i felt i was not in control of the vehicle. I continued to hit the brakes, but the vehicle continued to go forward.it slammed into the car that was parked in the driveway and caused major damage.it also shoved the car into their garage, split the frame in half and ripped off brick from their home. The surface was slippery with wet leaves and there was a slight incline going up the driveway, but i just had brand new top of the line winter tires put on and i was probably only going 5 mph.it did not make any sense.from reading the forums on line, i believe this is a major defect with the hybrid and toyota is not doing anything about it.they need to do a recall.lives are at stake.thank god no one was hurt, but it could have been fatal.
I have a 2007 toyota highlander hybrid.on 1/26/2009 i was stopped at a light, behind another vehicle, waiting for the light to change. I hadn't been doing anything but sitting there, waiting for the car in front of me to start moving, when my vehicle went forward (lurched) and i rear-ended the car in front of me! i have never done that in my life. My car hit the vehicle - a minivan,in front of me very hard, (felt like 10-15 mph) causing a lot of damage to the rear cargo door. However, because the eventwas so odd, and happened so fast, (and this happened before toyota ever recalled anything except the prius), i assumed i must've done something to cause it. So when the police got there, i told them maybe i wasn't paying attention, and maybe i accelerated before the light changed (but even at the time, it didn't make sense to me, because i wasn't first in line at the light, i was waiting, patiently, behind another vehicle). In fact, i don't even remember looking at the light, i was just waiting for the vehicle in front of me to move, as i usually do - did. I went in to my toyota dealer a few month ago (march 2010) and told them what happened, and the service advisor told me that because my vehicle is a hybrid, sometimes, when you're stopped at a light, it switches from the electric motor to gas, and if you don't have your foot on the brake petal hard enough, it can lurch forward. Please can you look into this further, it was quite scary. I bet allstate and other insurance companies have many claims where a toyota highlander rear-ends other vehicles, and people assume it's their fault, not assuming the vehicle might have a problem.
On sept 5, 2013, i put my toyota highlander hybrid in reverse to straighten it up in a parking space, before i could even breathe, it took off in reverse going over 60 mi. An hour and i had no control over the car.it finally hit a garage from behind and took down the whole side of the garage and the front of the garage.air bags never deployed. I was not injured except for a sore neck and right shoulder.they are just now pulling the black box from my car.no response from toyota yet.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While driving on the highway, the lights in the vehicle all began flashing to check hybrid system.i was unable to use anything but the brakes as the gas pedal would not even work to decelerate or accelerate.i was able to veer out of traffic to safety.i had one other passenger in the car and we were scared for our lives as the whole car just shut down and could have been involved in a serious accident.eventually the battery also died and we were stuck on the road at night waiting on a tow truck.we had the car towed to a toyota dealership and have been working with toyota and corporate toyota for the past 6 weeks on a resolution.we were told the inverter needs to be replaced and the cost is $9000.we were also told by the serviceman at toyota that the car is not worth fixing as it still will not work properly after the part is replaced as it could have lead to transmission problems.this is a faulty part that was recalled in some of their 06 and 07 highlanders but not others.we were not part of the recall.i am without a vehicle and am still waiting for help.this part should be fixed by toyota completely as it is faulty or toyota should at least reimburse for what the car was worth before the incident.
While accelerating from a stoplight and driving in a 45mph zone, our 2007 highlander hybrid began to accelerate on its own.the engine revved as if someone were flooring the gas pedal.neither my husband nor i knew what was happening.then we heard a loud thud sound from the back seat and we lost power steering, power brakes, and we started to decelerate. Traffic was averaging 45-50mph around us. Thankfully, my husband was able to safely coast us into the right lane, then into a parking lot, and then into a parking spot.after that we were not able to start the vehicle and we had multiple error messages flash across the instrument panel: "check hybrid system" & "check vehicle stability".we were told by toyota that our error codes indicated that the inverter "blew up" & needs replacement.they did not mention anything about the recall which i found while researching. We are 13 vin numbers after the recall for this same issue.we were told the part costs $10,000 before taxes & installation. Toyota won't honor the earlier recall and so i've towed the vehicle home. :(
After getting off the highway (not in my town) lights came on my dashboard for the abs braking and vsc system.there were also additional characters like (!) in a circle.the manual said for all of these contact dealer immediately, which i did. I was told the abs accumulator needed to be replaced and it was approximately a $3,000 job.i had the repair completed and paid $2,700.00. (the dealer discounted the job).i am aware that toyota is aware of this problem and has extended the warranty on that same part in the camry hybrid.further the internet is replete with instances of this happening in 2006 and 2007 highlander hybrid models.toyota has no credit, extended warranty, or other benefit to highlander hybrid owners.i called toyota and have a case number with them (#1412081681).i feel there should be a recall or extension of warranty on this known defective part.is there any investigation into this issue?
I bought new a 2007 highlander hybrid . The brakes have continually performed spongyand the accelerator would stick . I have had to drive with exaggerarted braking space to compensate .my wife has had three small accidents ( rear end due sudden stops in urban traffic setting .over the years we have pressed darcars toyota dealership in rockville mdfor assistance but they claimed no problem . Calls to toyota usa were greeted with no help.our insurance has been drastically increased we have tried to get the insurer, geico . To assist us in the defective braking problem and sticky accelerator. We are nearing the 5 year write off of those accidents . We have sideline the suv and had to perchase a another toyota ( prius )for my wife , a nurse .we have not had problems with accidents and braking ever before . We see the legal wrangling with the attorney general and toyota but see no relief. We are two combat veterans of the gulf war and iraq war . We feels abandoned . A friend said to file the claim with your agency . We are not hopeful. Sincerely lieutenant colonel [xxx], us armyretired. And major[xxx], us army reserves. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
While driving sun visor continues to drop down partially obstructing view.
I am reporting two issues with my highlander. The first is in regards to the brake system. While looking at another complaint that had been filed, i realized that my car did the same thing. Brakes become momentarily unresponsive when stopping. Car lurches forward and additional force is needed on pedal to regain control. I copied word for word what the other person wrote, as that describes it perfectly.my second complaint regards the windshield wipers. The wiper on the left has stopped working well, and will not wipe back and forth properly on the window. It stops or gets stuck mid-wipe, obscuring my vision. It is very dangerous, and i am having them repaired tomorrow. Thank you.
Rheostat on vehicle hvac control panel n longer controls temperature setting... Vehicle will usually start at setting - respond to desired heat or a/c - cut-out to a neutral (cabin or outside depending on vent setting) temperature. Hitting a road surface bump or sharply turning on a curve will re-actuate the rheostat setting until the next erratic interruption begins.
The driver's door power window switch is defective and dangerous.the driver window will surprise by rolling itself down at any time.also, white smoke has come out of it once.it's happened overnight lately, at first i was surprised, i couldn't remember leaving the window down.so i put a piece of scotch tape at the top of the window joining the door frame as proof i left the window up..the tape proved itself 5 times so far.toyota has recalled 7.4 million other vehicles for this exact same problem, they insist that the issue isn't covered by recall for my vehicle.i don't understand this since the vehicle's behavior exactly fits the description of the recall.i called toyota at 18003314331, spoke at length with [xxx]for issue number [xxx].they have no reason or explanation that makes any sense to me.please advise.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
This car is nothing but a joke when it comes to tires!!!!it should be called toyota tire eater! i just got my 5th (that's right) 5th set of tires for this vehicle since i purchased it new in '07.i found out through other owners of the same type of vehicle that they're experiencing the same problem...i also have done some research and found out that this vehicle's tires are not spec. Out correctly! it doesn't matter what company you buy your tire from though it came with good year integrity's on it - 18k before they were gone! the tire size for this vehicle is only made by certain manufacturer'si finally said that this would be the last time i buy a toyota! they don't care apparently and there excuse is they don't warranty tires! but they spec them out and put the crap on there cars!makes you think doesn't it!who payed off who here! i have michelin's new defender tire on the vehicle now a 90k tire...so i hope to get at least 30 to 35 k out of these!i have complained once before about this as well....thanks, for looking out for the next firestone and ford tire issue... I guess this will be the next serious problem with tires!the garbage that we have to deal with as consumers over corporate greed and gov't pay off's! prove me and others wrong!do something about it! i will finally be starting a chat and site were others can view and comment of this issue!
After parking on an incline, in cold weather, with the emergency brake on, then starting up the car and driving slowly, the rear tires make a grinding noise. I have taken the car in to the dealer twice to address the issue, and they have completely replaced all the brake equipment and still the issue continues. They have suggested that i don't need to use my emergency brake when parking the car.
While changing tires, one of the five right front wheel studs broke off. Inspection reveals a faulty void (air bubble) in the center of the stud where it broke off. I have that piece. I bought a new replacement stud and wheel nut from bighorn toyota in glenwood springs, co. They will replace it for me in approximately two weeks unless i can find another auto shop that can replace it before then.
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