We found the following complaints for TOYOTA AVALON (2009)
Read complaints for TOYOTA AVALON (2009)
The car for some reasonhas the air bag light come on and also the vsc and abs light s come.
After sitting in front passenger seat general air bag light came on and light for passenger airbag indicates "off". Reference nhtsa campaign number 13v014000: this covers passenger seat sensor adjustment which is probable cause in this complaint. Upon calling southeast toyota ([xxx]) february 20th, they indicated vin was not covered? request action to enforce recall for my vin as it is most likely culprit for lights; and my passengers are at risk for injury due to lack of proper air bag operation.
In a june 21 "t- bone" collision in which i was hit by an suv on the left side while driving on us 20 in western massachusetts, none of the side airbags deployed. This resulting in severe injury to my left rib cage (11 of 12 ribs either broken or cracked). The suv had run a stop sign and was estimated to have been going 45-50 mph. The driver and passenger front airbags deployed, but not the side airbags that would have provided vital protection. I suspect that the sensors failed to trigger the airbag deployment.
The contact owns a 2009 toyota avalon. The contact received notification of nhtsa campaign number: 15v043000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 03/10/16*ljupdated 03/14/16.
The contact owns a 2009 toyota avalon. During brake application the vehicle lurched forward.as a consequence she rear-ended the proceeding vehicle. The vehicle has not been taken to the dealership. The current and failure mileages were 18000. Updated 1/28/10 the consumer stated she was driving slowly and when she looked to her left a vehicle in front of her stopped to turn and they failed to signal. When she tried to stop, the vehicle accelerated. The consumer also stated the air bags did not deploy. Updated 02/03/10.
My high beam and daytime running lights are both not working. The toyota dealer acknowledged the problem and stated i need to replace the light assemblies along with a new type bulb. I see where this is a common problem with many toyota cars and toyota will not cover my car due to it being over their extended warranty period of 5 years by just over a month. I also have a toyota platinum extended warranty but was told it does not cover my problem. I believe this is a safety issue which should be repaired by toyota as they know of the problem but restrict the time for repairs for which they extended to 5 years but not for us who are just over by less than two months or even longer. I believe after researching this problem that my vehicle may have more lighting problems which are not present at this time. This is a safety issue and toyota should be required to repair it at their expense as this is not a cheap repair of more than $1000 per light assembly.
I just purchased a 2009 avalon and noticed the high beams are not working.i called toyota and they limited the warranty on this known issue to only 76k miles. My vehicle has 97k miles.toyota should have done a recall for this issue and not a warranty extension as it causes a potential hazard.i live in a rural areawith no street lights.not having high beams impacts my ability to see clearly on these roads. Referencenhtsa reference#10037591tsb reference#sb-0044-10 rev 1
Vsc & engine check light light up intermittently; this time at 154k miles. I've had electrical system checked at a couple of dealerships with no resolution to issue.
The horn works when it wants to and the steering wheel sometimes moves. The car sits lower than it should causing the tires to scrape.
Accelleration of vehicle.
Driver and passenger side headlights suddenly stopped working. , discovered that both light bulbs had shattered inside the head lamp housing. Dealer & toyota usa confirms that toyota has changed the headlight housing design that accomodates a different high beam bulb that will not shatter. Toyota refuses to replace the housing even though vehicle only has 60,000 miles on it.this is a serious safety issue that needs to be elevated to recall status. Toyota used, a now expired, extended warranty to avoid this being a recall as it should be.how many affected vehicles have to lose day time running lights and high beams!
The contact owns a 2009 toyota avalon. While driving 45 mph in the dark, the headlights and the instrument panel lighting turned off. As a result, the contact was unable to view the road and instrument panel gauges. The contact had to flip the headlight switch on and off a few times in order for the lighting to be restored. The vehicle was taken to hesser toyota (located at 1811 humes rd, janesville, wi 53545, (608) 754-7754) where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and opened case number: 1809132009. The approximate failure mileage was 111,000.
The contact owns a 2009 toyota avalon. While driving at various speeds, the driver and passenger side headlights failed to illuminate intermittently. The vehicle was taken to a dealer where it was diagnosed that the head lamps needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 49,920.
I have owned the car for 2-1/2 years. In that time i have replaced the high beam lights twice.currently, the right hand high beam light is burned out and will need replaced a third time.i got a rude awakening when the right hand low beam light burned out yesterday. I discovered that the local auto zone wants $170 for the bulb ... Alone.i can't imagine what it will cost to have someone put it in the car.in my opinion, the cost of replacing this headlight is excessive and should have been considered by toyota when they used this system in their automobiles.the average joe. Is going to be reluctant to replace the bulb.this renders the car unusable in the non-daylight hours.help.
Today 16 june 2014 i cannot drive at night, no headlights functioning.i purchased a 2009 avalon new. Had severe headlight problems from the beginning. Headlights were too dim for drive at night safely (come to find out i was driving on the fog lights only, the dim headlight would come on and then turn off so just the fog lights were on), and the dealer would not adjust them stating that it was against the law to adjust them more than the manufacturer's settings, and then the headlight started turning off completely when driving (which was more than terrifying), but the indicator light inside the car said they were on. I took the car back to the dealer many times, always got the same answer: "your car is fine," "that's just the way they operate". I am 71 years old and i guess they think i'm stupid (not). Finally after many trips and the headlights turning off completely, they tell me the headlights are defective, but i have to pay to have them fixed. $2600.00 for 2 headlights. My dealer received a letter from toyota stating the headlights were defective a long time ago, but my dealer never informed me and put me off and would tell me the car was fine until the offer to fix them had expired. I'm not going to just let this go without a fight. Toyota knew these 2009 avalons had defective headlights and did not recall them. I will spread the word that toyota will not stand behind their cars and if people are smart they will go elsewhere to buy their cars. I am joining with class action suit to make toyota fix all these defective headlights.
The contact owns a 2009 toyota avalon. The contact stated that the horn failed intermittently. The vehicle was taken to the dealer, who stated that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 18,000.
The car for some reasonhas the air bag light come on and also the vsc and abs light s come.
As i pulled into a parking space at my hairdresser's (part of a strip mall) and had almost reached the cement parking stop, my car suddenly lurched forward, jumped the curb, and crashed into the glass storefront before i was able to stop. It felt as if the car had suddenly accelerated on its own.luckily, the storefront was vacant, so no one was injured, including myself, but there was significant damage to the storefront and my vehicle.
My 2009 toyota avalon with 15000 air conditioner quit working. When i took it to the dealer, fred anderson toyota in raleigh nc the first thing out of their mount is a rock mayhave hit the condensor and damaged it and that this would not be covered under warranty.sure enough, when they called back they stated that was the problem. They refused to replace or repair the car under warranty. I looked at the condensor before i left the vehicle, there was no visible damage. I believe this dealership to be running a scam for defective condensers.
My 2009 toyota avalon has two recalls. Floor mat interference & sticky accelerator pedal. I received a recall letter 4 months ago from toyota but have never received a follow-up letter for repair. I have contacted toyota several times by mail but they never responded. Toyota is installing brake override software on new avalons, however is not available at my dealership for my car. My complaint is toyota is installing the software on new cars but is not making it available for my car. That is a serious mishandling of safety. Toyota needs to be forced to take care of cars on the road before new production avalons.
My 2009 toyota avalon has two recalls. Floor mat interference & sticky accelerator pedal. Toyota said i can have a redesigned accelerator pedal installed in april 2010. It's now 2.5 months later and i'm still waiting. Toyota has been installing the redesigned pedal on new cars coming off the manufacturing line for several months while not installing them on current customer cars. They keep holding me off. They prefer to saw my current pedal. I watched the dealer do this on a customer's car. A hand held hack saw is used to saw the pedal followed by a hand held metal grinder to smooth the cut. I paid $35,000 for a new car, not one hacked. I am filling this complaint for your records. Toyota still is not properly following through with this recall from nov. 2009.
The contact owns a 2009 toyota avalon. While driving at approximately 30 mph, the low beam headlamps shut off without warning. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed with the cause unknown. The high intensity bulbs were replaced, but the remedy failed. The manufacturer was made aware of the failure. The approximate failure mileage was 88,000.
High beam headlight bulbs shattered because of faulty design which utilizes them as drl, build up on filament causes high heat to shatter bulbs prematurely.i called and spoke to toyota but they declined to stand behind their product saying they only cover for 5 years or 72,000 miles.this seems to me to be very disingenuous since how are miles related to this safety concern.i can understand a time cut off but i do not understand the mileage cutoff.this is a safety problem and it is their design that causes it so why aren't they standing behind their product?
Turned on engine and turned on high beams.bulbs shattered. Took to the bobby rahal dealer.told that the extended warranty of five years had lapsed.was under the 72000 mileage limit, however.. Had to pay $166 to just replace the bulbs. To replace the entire housing would cost $900. This is a factory design defect and the warranty was extended to take care of the problem with the installation of a redesigned housing. If the design was faulty from the onset, why aren't all headlight assemblies being replaced at no cost to the owner?the internet contains hundreds of similar complaints. There have been no reported fatalities so i guess this expensive repair is the owner's responsibility....
The contact owns a 2009 toyota avalon. While driving 45 mph in the dark, the headlights and the instrument panel lighting turned off. As a result, the contact was unable to view the road and instrument panel gauges. The contact had to flip the headlight switch on and off a few times in order for the lighting to be restored. The vehicle was taken to hesser toyota (located at 1811 humes rd, janesville, wi 53545, (608) 754-7754) where it was diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired due to the repair fees. The manufacturer was notified of the failure and opened case number: 1809132009. The approximate failure mileage was 111,000.
The high beams on our 2009 toyota avalon suddenly ceased to function last weekend.i took the car in to the dealership this morning and was told that this is a known defect in the housings requiring the replacement thereof but that this replacement is only covered for 5 years or 72,000 miles under the "enhanced" warranty.we bought the car new 5 1/2 years ago. The cost for fixing this defect was quoted at $2,626 and neither the dealer nor toyota corp. Were willing to absorb any of this cost to make it even reasonably affordable.non-working high beams could be potentially dangerous.this malfunction is not due to normal wear and tear but rather is a known defect.it should not be covered under a limited warranty but should be a required recall so that people unable to afford the exorbitant repair cost are not put in jeopardy.
March 2011 notice high beam light out on my 2009 toyota avalon. Went to replace it & found no bulb just electrical connection. After review of bulb area i noticed the bulb had disappeared within its confinement area. Bulb must have melt away.
The contact owns a 2009 toyota avalon. The contact stated that the low and high beam headlights and day time running lamps failed to operate. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was not notified of the failure. The approximate failure mileage was 82,000.
2009 toyota avalon xls[xxx] in service 10/31/2008; mileage at failure unknown, but less than 42,000.both high beam bulbs exploded on the vehicle.based on internet research, this seems to be a known problem.toyota issued a tsb 0044-10 on this failure 1/27/2010, yet they refuse to take ownership of the issue.the bulbs failed despite a cumulative use of less than 2 hours on the high beams in the life of the vehicle (i live in a metropolitan area).if the bulbs are replaced, they will fail again due to the design of the housing.is this purely a safety issue, likely not because the driver still has low beam headlights.however it further illustrates toyota's reluctance to address a known failure.information redacted pursuant to the freedom of information act (foia), 5 u.s.c . 552(b)(6) *ln
Whiledrivingduring dark hours , the headlights go offor just driver side headlightgo off atsome time .i have toturnit off and back on by switch attach to sterling . They work back on for some time and then go off again.it does happend every day to me on city street and highway. It's scary and unsafe. Its high risk safety issue while drivingat dark time hours. Please make toyota corp.fix this issue . They know about thatproblem, deffect for so long.
The contact owns a 2009 toyota avalon. The contact stated that the high beam headlights failed to operate and caused the low beams to malfunction. The failure recurred multiple times. The vehicle was taken to the dealer. The technician diagnosed that the headlight assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 31,000.
Nohigh beam headlights just low beam.hard to see.we got this used car 1 1/2 yrs ago without highbeams.toyota wants to chg me 500$ to fix the problem and i have the extended warranty for and extra 2000$.i found a letter to the previous owner that these headlamps may have a short life and they will be replaced with new assembly and new bulb.i called toyota customer service and got only aggravation.no satisfaction on helping me to replace this expensive bulb problem which occurred.i think toyota should have rectified this before selling it to us.it is their problem to replace this assembly and new bulbs not mine.they sold us a malfunctioning headlamp unit.
High beam bulbs failed.these are daytime running lights as well.these may have failed much earlier and not been noticed.
The contact owns a 2009 toyota avalon. The contact stated that while driving approximately 50 mph, the driver's side headlight failed. The vehicle was taken to a dealer where it was advised that the high intensity discharge (hid) lamp bulb needed to be replaced. The manufacturer was notified of the failure. The vehicle was repaired but the failure recurred. The approximate failure and current mileage was 62,842.
The headlights go out when operating the car without warning.this happens when driving on residential, highways and interstate roads.cannot drive the car at night for fear that they will go out when i am driving.dealer wanted $2,900 to replace the headlights. This is a safety issue which the manufacturer should address and be responsible for.the limited tsb which they issued would not have helped me.was not covered under extended warranty.
January 14th 2015 while driving during the night, all of the headlights except for low beams quit working.this caused a dangerous condition while driving in the country on unlit roads because of requiring to drive substantially below the speed limit.these headlights had been replaced because one of them burned outon dec 7, 2011 when the car had 38,640 miles on it.we were told the original bulbs were defective and the new bulbs would resolve the issue.after the work was completed we found out that there was a recall and we eventually were reimbursed.when these bulbs burned out we were told by two dealers (sebring, fl and cleveland, tn) that the real problem was the modules and that they would need replaced at a cost of well over $2,000.total time for replacements lasted 3 years 1 month and ~62,000 miles.3 sets of headlights required in slightly over 5 1/2 years of ownership.toyota usa has refused to stand behind their car.
Today 16 june 2014 i cannot drive at night, no headlights functioning.i purchased a 2009 avalon new. Had severe headlight problems from the beginning. Headlights were too dim for drive at night safely (come to find out i was driving on the fog lights only, the dim headlight would come on and then turn off so just the fog lights were on), and the dealer would not adjust them stating that it was against the law to adjust them more than the manufacturer's settings, and then the headlight started turning off completely when driving (which was more than terrifying), but the indicator light inside the car said they were on. I took the car back to the dealer many times, always got the same answer: "your car is fine," "that's just the way they operate". I am 71 years old and i guess they think i'm stupid (not). Finally after many trips and the headlights turning off completely, they tell me the headlights are defective, but i have to pay to have them fixed. $2600.00 for 2 headlights. My dealer received a letter from toyota stating the headlights were defective a long time ago, but my dealer never informed me and put me off and would tell me the car was fine until the offer to fix them had expired. I'm not going to just let this go without a fight. Toyota knew these 2009 avalons had defective headlights and did not recall them. I will spread the word that toyota will not stand behind their cars and if people are smart they will go elsewhere to buy their cars. I am joining with class action suit to make toyota fix all these defective headlights.
The contact owns a 2009 toyota avalon. The contact stated that while driving 60 mph, the headlights failed intermittently. The vehicle was repaired, but the details of the repairs were unknown. The manufacturer was made aware of the failure. The failure mileage was 165,000.
The bright lights do not work due to manufacturer defect.toyota will not honor recall because they added extended warranty but not all owners notified. It is cost progibitive yo repair, so many many people like myself drive without benefit of high beams, a significant safety issue eapecially driving in rural america.
Driving on an unlighted texas highway at night my hi-beam lights went out. When i checked them later , both sides the bulb had shattered. I was driving the speed limit of 70 at that time counting on those hi-beams to spot wildlife around the road area. After i lost the use of the high beams i had to lower my speed and the area which i could safely see had greatly decreased.
The contact owns a 2009 toyota avalon. While driving at various speeds, the driver and passenger side headlights failed to illuminate intermittently. The vehicle was taken to a dealer where it was diagnosed that the head lamps needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 49,920.
My high beam and daytime running lights are both not working. The toyota dealer acknowledged the problem and stated i need to replace the light assemblies along with a new type bulb. I see where this is a common problem with many toyota cars and toyota will not cover my car due to it being over their extended warranty period of 5 years by just over a month. I also have a toyota platinum extended warranty but was told it does not cover my problem. I believe this is a safety issue which should be repaired by toyota as they know of the problem but restrict the time for repairs for which they extended to 5 years but not for us who are just over by less than two months or even longer. I believe after researching this problem that my vehicle may have more lighting problems which are not present at this time. This is a safety issue and toyota should be required to repair it at their expense as this is not a cheap repair of more than $1000 per light assembly.
Just found out that my bright beam doesn't function and never has since i purchased the vehicle new in 2009.there were service bulletins but toyota dealer never checked to determine if there was a problem,told me they don't check if customer doesn't complain. I didn't know i was responsible for reading service bulletins. I just paid nearly $200 for repairing the high beam lights. It has been dangerous during night driving but i assumed that was the way avalon were because their front end sits low. I think reimbursement is in order.
High beam light bulb shattered, no high beam lights. Possible hazard for fire or accident at night.
The contact owns a 2009 toyota avalon. While driving, both the driver and passenger side headlights suddenly shut off. Upon inspection, the contact discovered that both light bulbs had shattered inside the head lamp housing. The vehicle was taken to the dealer where it was diagnosed that the failure was due to a defective head lamp housing. The bulbs were replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 54,000. Updated 06/13/17*ljconsumer stated further discussion with the dealer ( andrew toyota) confirms that toyota has changed the headlight housing design that accomodates a different high beam bulb that will not shatter. Dealer refuses to replace the housing. Updated 9/27/18
When slowing down to stop at a stop sign the car surged.
The vehicle started making a subtle vibration both in motion and stationary noise. The next day the vibration noise was a little worse. Took to dealer.they said it was a transmission problem. I questioned at under 60000 miles, the shrugged.6964.08 dollars later and 4 days, noise was gone.
We picked up our new 2009 avalon limited on 7/31/09. On 9/7/09, after returning from a drive, the car accelerated into the garage door as it was opening. We had stopped about 6 feet from the door to open it. As we released the brake pedal the car shot forward into the door. Damage to the car amounted to $1500, and another $1000 for the garage door. I did not file an insurance claim. Toyota later recalled the vehicle to put a spacer on the gas pedal and to "re-flash" the computer. I believe this is an electrical problem with the gas pedal control system and not a mechanical problem. The dealership said the spacer was the solution. I've also received notification of a problem with the floor mats; but have not received a recall notice to fix it. The dealer indicated that an override on the brake pedal (to cut out the gas pedal) was supposed to be part of that recall. That might help, but i'm still waiting. The problem occurred only once. Once was enough!
After sitting in front passenger seat general air bag light came on and light for passenger airbag indicates "off". Reference nhtsa campaign number 13v014000: this covers passenger seat sensor adjustment which is probable cause in this complaint. Upon calling southeast toyota ([xxx]) february 20th, they indicated vin was not covered? request action to enforce recall for my vin as it is most likely culprit for lights; and my passengers are at risk for injury due to lack of proper air bag operation.
The contact owns a 2009 toyota avalon. The contact stated that the heated seat for the passenger's side front seat activated independently with the button for the heated seat in the off position. The dealer was not notified of the failure. The contact referenced the failure to nhtsa campaign number: 16v396000 (seats) however, the vin was not included. The manufacturer was not made aware of the failure. The failure mileage was 173,000.
The car for some reasonhas the air bag light come on and also the vsc and abs light s come.
The contact owns a 2009 toyota avalon. The contact stated that when the brakes were applied, the vehicle wobbled and vibrated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the rotors needed to be turned. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage and current mileage was 38,616.
I'm the owner of a 2009 avalon. Toyota's web page has a customer service phone number, 1-800-331-4331, for assistance with their recall for sticky pedal and floor mat entrapment. I've called twice. Each time i waited for 1.5 hours, then disconnected since they never answer but keep you on hold. This demonstrates that actions speak louder than words. Toyota is not serious about this recall. Nhtsa need to insist that toyota respond to phone calls regarding their recalled cars.
Brake failure issue with 2009 toyota avalondriving very slowly (110-15 mph) downhill on smoothly paved residentialcommunity road;applied slow, steady pressure on brake pedal on approaching stop sign intersection.felt and heard a ratcheting noise in the brake pedal. Vehicle did not stop, but continued moving forward into intersection.lifted foot off the brake and hit pedal again, more firmly.only then did vehicle stop, already into the thankfully empty intersection.brought problem to local toyota dealer's attention on february 12th (at which time, they brought to my attention the accelerator recall status of my vehicle.)while said dealer applied the accelerator pedal recall fix, they did not take any remedial action on the reported brake failure, although they did suggest that it sounded like a dysfunctional engaging of the abs.they said that their diagnostics did not evince a confirming problem code(s), nor did a short test run replicate the glitch.this is a virtually brand new 2009 toyota avalon with only 790 miles accumulated on it to date (the first 100 of which were accrued on the original dealer's sales lot).it is worrisome that such a potentially dangerous abs dysfunction should be showing up so soon!
Purchased 2009 avalon in feb. 2009.about 3 weeks after purchase, i was pulling out of a parking lot into on coming traffic.after braking, the car started moving forwardunder its own power.it was not justrolling forward, there was power.luckily no car was close. I proceeded on hoping this was a one time incident.a few weeks later it happened again.this time, i had brakedtoyield to a car in a parking lot.the brakes stopped the car initially, then car started moving forward again.i had to accelerate to avoid a collision. The same situation happened to my brother while driving one day.it happened to my husband at a light.by now i am feeling apprehensive when i drive the car.a few weeks went by without incident. Then one day i was in the drive through lane at the bank. I was the third car back.i brakes, the car stopped.i reached for my purse when i felt the car begin to move forward. This is with power.it almost feels like the transmission has kicked in.i started pumping the brakes to no avail.i hit the car in front of me.insurance paid my deductible was $500.i took the car to the dealer where i purchased the car.they say they cannotthe car to duplicate the problem with the mechanic in the car. So no problem exist. We were told the vehicle was operating to the manufacturer's specifications and no repairs were made.a few day later the same thing happened while my husband was driving.no crash this time.in all there have been 8 incidents.the dealer will not help.we had a mechanic keep the car and drive it for a week.he could not get the car to do this.he guesses the problem has to do with the anti lock brakes.toyota just says nothing is wrong.my husband called toyota.they suggested we take it to another toyota dealer to be checked out.same as before.ifdoes not happen to them, then nothing is wrong.i have discontinued driving car.i paid $36,000 for this vehicle and it is unsafe to drive.
Brake failure issue with 2009 toyota avalondriving slowly (10-15 mph) downhill on very smoothly paved residentialcommunity street;applied slow, steady pressure on brake pedal on approaching stop sign intersection.felt and heard a ratcheting, sort of gear-gnashing noise in the brake pedal. Vehicle did not stop, but continued moving forward into intersection.lifted foot off the brake and hit pedal again, more firmly.only then did vehicle stop, already into the thankfully empty intersection.brought problem to local toyota dealer's attention on february 12th (at which time, they brought to my attention the accelerator recall status of my vehicle.)while said dealer applied the accelerator pedal recall fix, they did not take any remedial action on the reported brake failure, although they did suggest that it sounded like a dysfunctional engaging of the abs.they said that their diagnostics did not evince a confirming problem code(s), nor did a short test run replicate the glitch.this is a virtually brand new 2009 toyota avalon with only 790 miles accumulated on it to date (the first 100 of which were accrued on the original dealer's sales lot).it is worrisome that such a potentially dangerous abs dysfunction should be showing up so soon!
We have a 2009 toyota avalon, which we purchased in mid-november of 2009.we have been through two recalls already.everytime we use the breaks and release them it makes a "thud" noise.i took it to the dealer who said he didn't know why it occurred.my wife and i are not happy with toyota or nhtsa who should of released to the public the many issues toyota was having with their automobiles in 2009.i would not have purchased this problem auto if nhtsa had notified the media of the issue in oct. Or the 1st of nov.i did see an nbc news interview with matt laurer and the president of north american toyota who stated they were aware of this problem in late oct. Of 2009.i guess the brakes will be the next issue.if you can let me know why my new toyota (only 5200 miles) makes a thud noise when i release the brakes i would appreciate it, since my toyota dealer doesn't know!
Bought avalon feb. 2009. Within 1 month car began creeping forward after applying brakes.the incident involving damage occurred on may 9, 2009.i stopped in line at the bank drive through. I applied the brake and the car stopped. I reached for something in my purse, the car began moving forward.my reaction was to pump the brakes.nothing stopped the car from moving forward.it rear ended the car in front of me. Damage was incurred to the car in front of me.$600 was paid out by my insurance company.i took my car into toyota dealer where i had purchased car.they told me nothing was wrong and that no other person in the us had complained of this problem.i then took my vehicle to the other toyota dealer in tulsa.i was told the same thing there.they had never heard of this and the nationwide computer reported no such prior incidents.i left my car with a local mechanic for a week.he drove it many times but did not experiencewhat i had described.from the information i gave him, he said he would bet the problem would be the computer that controls the brakes.this mechanic has no connection to the toyota company.i do not feel safe driving this vehicle.i leave plenty of room between me and the car ahead.i stay ready to put the car into park .this has also happened to my husband and my brother while driving this car.no crashed were sustained by them.
The contact owns a 2009 toyota avalon.while driving 30 mph, the driver applied light pressure to the brake pedal to slow down the vehicle.the vehicle continued to accelerate and the contact had to exert maximum pressure to the brake pedal in order to come to a complete stop.the vehicle was taken to the dealer and they performed a computer diagnostic test, but were unable to determine the cause of the failure.the contact was informed that the vehicle was operating to the manufacturer's specifications and no repairs were made.the contact called the manufacturer and was informed that a case manger would return his call.the failure mileage was 700 and current mileage was 1,300.
The contact owns a 2009 toyota avalon. The contact stated that when the brakes were applied, the vehicle wobbled and vibrated. The failure recurred on numerous occasions. The vehicle was taken to a dealer where it was diagnosed that the rotors needed to be turned. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage and current mileage was 38,616.
While driving down the highway the at 70 mph telescopic steering wheel collapsed.
The contact owns a 2009 toyota avalon. The contact stated that while driving 35 mph the lock for the telescoping on the steering wheel malfunctioned, causing the steering to malfunction. The failure recurred numerous times. The vehicle was taken to a dealer for diagnosis. The vehicle had not been repaired. The contact was unable to reach the manufacturer. The failure and current mileages were 53,000.
Steering wheel column collapses unexpectedly under normal driving conditions.culprit is the adjustment friction lever becomes disengaged and allows the steering column to collapse.this happens repeatedly no matter how much one ensures it is tightened.dealer agreed to fix under extended warranty but took almost 6 months to get part.it appeared that toyota kept canceling the part order although i was told plenty of parts were in inventory in kansas city.(service person said maybe toyota was holding parts due to a recall but could not find that to be the case.)eventually, after the part was ordered the third time, and presumably prodded by the dealership, the part was delivered and subsequently installed.i am concerned the problem will reappear over time.
The steering wheel on my 2009 avalon limited automobile collapses while driving with no apparent reason.my vehicle is equipped with an adjustable telescoping steering wheel which one can adjust for comfort & then lock into its set position. A lever below the steering column on the left side is made to lock such position. In many cases the locking lever dis-engages suddenly cause the steering wheel to collapse while one is driving. I have taken the vehicle to my dealer but to this date, they have not duplicated the same issue. My occurrences have been sporadic; however, it should be a major concern of any driver when they looses control of a major steering ability of any vehicle.
The steering column telescoping mechanism drops, making the steering wheel telescope all the way down while driving the car.it has almost caused multiple accidents in the past few months that we have had the 2009 avalon.our 2005 did the same exact thing.i am now being told that we need to pay over $1100 to have the steering column replaced and have the car aligned again.this is not a freak thing with just this car, as our other one was the same way.
Telescopic steering wheel lock fails while driving and steering wheel collapses. Took to toyota of temecula valley and they said there is no known problem and no tsb. I looked on line there is a tsb for this.this failure of this dealership puts my family's safety at risk.
The contact owns a 2009 toyota avalon. The contact stated that the horn failed intermittently. The vehicle was taken to the dealer, who stated that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 18,000.
The horn works when it wants to and the steering wheel sometimes moves. The car sits lower than it should causing the tires to scrape.
The steering column telescopic lock won't stay locked.you can be driving along and the steering column will collapse and become very loose.i had it happen while turning a corner and it caused me to loose temporary control.i reported it to the dealer before it went out of warranty but they advised they could not find anything wrong.at 36,800 miles i convinced them there was a problem.at that time they agreed to replace the defective part at 1/2 price.since this is a safety issue it should be replaced no charge.
Three times while driving, the latch that controls the steering wheel has failed. The steering wheel drops all the way against the dashboard to the lowest position. This always occurs when driving. Making controlling the car difficult. The fix is to replace the entire steering column for over $1200.
My 2009 toyota now has 85000 miles on it and i have just been told that there is a problem with a torn cv and power steering boot along with a return hose. The power steering unit is leaking and the price tag to repair these items is $1912.21. In reading my consumer reports trouble spot report i see that this has been a problem for other owners from 2007 through 2010 and i am surprised that toyota has not resolved this problem by issuing a recall for that specific defect.
Shortly after purchasing my 09 toyota avalon, the lever that locks the telescoping steering wheel in place began falling down. Three mechanics all say it's a manufacturer defect covered by a bulletin and cannot be repaired, only replaced for over $1000. Last week a multicar accident occurred 100 ft ahead of me and when i braked to avoid becoming part of the debacle, the steering wheel descended into its lowest position, almost forcing me to lose control of my car. Several times, i've bloodied my knee exiting the car. Toyota na says there's nothing they can do. This is a pretty obvious safety defect that in a similar situation an operator will less experience might be seriously injured or killed.
The telescopic steering column adjustment lever will not stay secure and comes loose frequently while driving allowing the steering column to collapse in or pull out. This is a safety concern i reported to my toyota dealer (gilroy toyota - gilroy, ca)in july of 2019 when taking the car in to have the ac blower motor repaired and asking for a solution. After multiple calls i finally gave up. Now i'm back talking to the dealer regarding a recall on my 2018 highlander and asking them again about a fix for my steering column. They now inform me of a known issue with the telescopic lever detent clip and a technical service bulletin tsb-0147-13 and also that toyota had a warranty enhancement program - zty to address it which expired in september of 2019. The dealer now tells me they can not help since it has expired and gave me the number for toyota customer care 1-800-331-4331 but they refuse to help. This is a safety issue but there has been no recall and i was never notified of the warranty enhancement program so i'm now stuck with an unsafe vehicle. I don't understand how this is not a safety recall that toyota should continue to stand behind.do i have any recourse at all?
Steering placement lock came loose while driving and steering column dropped to lowest level.this has happened 3 other times in city traffic.trying to tighten the steering placement friction lock only seems to hold temporarily.
The contact owns a 2009 toyota avalon. The contact stated that when he made a turn on an uphill surface, the steering wheel would severely pull to the left (or direction opposite the turn) when the brake pedal was depressed. He took the vehicle to the dealer 3 times. On two visits, a dealer could not find the problem and on the last visit, a dealer was able to duplicate the failure. When the case was escalated to a representative, he was told that the vehicle behaved normally. The contact had not spoken with the manufacturer to-date. The vehicle had not been repaired at the time of the complaint. The vehicle identification number was not available at the time of the complaint. The current mileage was approximately 20,000. The failure mileage was approximately 18,000. Updated 5/10/10 updated 05/14/10.
Lever dropped holding the collapsing steering column in place.has been doing so fairly regularly since.i consider this a design defect.the toyota dealer states that only a new steering column will correct the problem at a cost of more than $1100.00.i note that there are other identical complaints, and since this is considered a significant safety issue, there should be a recall of affected autos.
The paint on the front bumper and the back bumper doesn't match the car. When looking at the car from the sides and the front bumper are one color and the car is a different color.
The contact owns a 2009 toyota avalon.the contact stated that while driving at approximately 55-60 mph, the roof of the vehicle started leaking.the failure recurred on multiple occasions.the vehicle was not diagnosed or repaired.the manufacturer was not notified of the failure.the approximate failure mileage was 81,000. The vin was not available.
2009 toyota avalon recall*cwthe consumer wanted to know why no one is doing anything to help the people who own defective toyota's?
The manual lock mechanism for telescoping steering wheel willunlock itself when car is in motion & seems like a safety hazard!
My car is a push start button.a few weeks ago, my vehicle would not start so had to have someone check it out only to find out it was the battery in the remote.and the 2nd remote had a dead battery. Fortunately it was in my driveway.what if this had happened when traveling to my hometown in canada and i got stranded in the middle of nowhere.how did this push button start get passed by safety.am i the only one complaining about this.this is a serious matter.is there a way i could have a regular key ignition put in to the car?
When slowly pulling into a parking space in front of a building, the vehicle suddenly accelerated across a 3-foot wide sidewalk and into one of the storefronts of a building--resulting in extensive damage to the front of the vehicle (currently in the body shop) and extensive damage to the storefront.fortunately, no one was on the sidewalk at the time.this is the first sudden unintended acceleration for us...but apparently not the first for the 2009 avalon.
I believe the toyota acceleration issue has to do with the cruise control.i believe the cruise control is being invoked by a software bug and also the accelerate function of the cruise control somehow gets activated.i was driving a toyota avalon using the adaptive cruise control.i decided to bump up my speed to i tapped "accel" a few times.before i knew it the car was at 85 mph on the cruise control display.i do not think i was actually traveling 85 mph, though.i hit the brake and it cancelled the cruise control and the car slowed down.
The contact owns a 2009 toyota avalon. The contact stated that when turning the steering wheel, the vehicle accelerated independently. As a result, the contact's vehicle crashed into a few vehicles driving on the road, a curb, and a parked vehicle.the vehicle was not diagnosed or repaired. A police report was filed. The contact was transported to the hospital and sustained unknown injuries. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
I was backing up into a driveway and the car started going real fast and when i tried to brake, it wouldn't stop and then my shoe got caught.i ran into a bld., i tried to miss it so i hit the corner of the bld. It was a very hard hit.it knocked me silly for a while.the car i was driving was a rental car which was a 2009 toyota avalon.i do not have the vin # for this was a rental.
Traveling on interstate i began the procedures to correctly pass a vehicle in front of me.when i started to pass my toyota avalon accelerated before i could change lanes.i had a difficult time regaining control to prevent hitting the vehicle in front of me and to keep from hitting a concrete wall dividing the north/south lanes.i was bearing hard on the brake and i was able to regain control.i thought others on the interstate would be calling police about my irrational driving.this happened about two weeks before the problem was announced.i traded the car on february 4, 2010 because i did not feel confident driving the car.
The contact owns a 2009 toyota avalon. While traveling at 75 mph with the cruise control engaged, the contact noticed that thecruise control had deactivated.the dealer was unable to duplicate the failure.the current and failure mileages were 16,000. Updated 7/20/10the consumer stated when the cruise controlstopped functioning, the vehicle slowed down. Updated 07/23/10
When braking to a stop, just as the car finally comes to a stop, the engine revs kick up by a few hundred rpm. This is not on every occasion, but many of them ( 50% or more). Given the recent concerns raised regarding toyota throttle control and brake software, i am becoming concerned.
My 2009 toyota avalon has two recalls. Floor mat interference & sticky accelerator pedal. I received a recall letter 4 months ago from toyota but have never received a follow-up letter for repair. I have contacted toyota several times by mail but they never responded. Toyota is installing brake override software on new avalons, however is not available at my dealership for my car. My complaint is toyota is installing the software on new cars but is not making it available for my car. That is a serious mishandling of safety. Toyota needs to be forced to take care of cars on the road before new production avalons.
The contact temporarily rented a 2009 toyota avalon. While driving 65 mph, the vehicle abnormally accelerated. The contact depressed the brakes and then shifted into neutral as he coasted off the roadway. The contact then shifted into park and shut off the engine. He was able to restart the vehicle as it resumed normal operation. The contact did not inform the rental facility of the failure. The vin was not available. The approximate failure mileage was 25,000.
Accelleration of vehicle.
When slowing down to stop at a stop sign the car surged.
My 2009 toyota avalon has two recalls. Floor mat interference & sticky accelerator pedal. Toyota said i can have a redesigned accelerator pedal installed in april 2010. It's now 2.5 months later and i'm still waiting. Toyota has been installing the redesigned pedal on new cars coming off the manufacturing line for several months while not installing them on current customer cars. They keep holding me off. They prefer to saw my current pedal. I watched the dealer do this on a customer's car. A hand held hack saw is used to saw the pedal followed by a hand held metal grinder to smooth the cut. I paid $35,000 for a new car, not one hacked. I am filling this complaint for your records. Toyota still is not properly following through with this recall from nov. 2009.
The contact owns a 2009 toyota avalon. During brake application the vehicle lurched forward.as a consequence she rear-ended the proceeding vehicle. The vehicle has not been taken to the dealership. The current and failure mileages were 18000. Updated 1/28/10 the consumer stated she was driving slowly and when she looked to her left a vehicle in front of her stopped to turn and they failed to signal. When she tried to stop, the vehicle accelerated. The consumer also stated the air bags did not deploy. Updated 02/03/10.
I'm the owner of a 2009 avalon. Toyota's web page has a customer service phone number, 1-800-331-4331, for assistance with their recall for sticky pedal and floor mat entrapment. I've called twice. Each time i waited for 1.5 hours, then disconnected since they never answer but keep you on hold. This demonstrates that actions speak louder than words. Toyota is not serious about this recall. Nhtsa need to insist that toyota respond to phone calls regarding their recalled cars.
After passing a car and speeding up from 90km per hour to 120 km i took my foot off the brake. The car continued on it's own, 120,130, 140 and topping out at 155km where at this time i had one foot on the brake and could only slow the car to 120, with both feet on the brake ( literally "standing" on the brakes) the car slowed from 120 to about 30 whereupon mu wife shut the car off. The tires were pouring smoke out of them and it took us about a mile to stop the car. It is a 2009 toyota avalon brand new. Have you had any other uncontrolled acceleration problems reported?
The contact owns a 2009 toyota avalon. The contact was driving approximately 35 mph on normal road conditions. The contact experienced an increase of unintended acceleration. The vehicle was taken to an authorized dealer for inspection. The contact stated the technician modified the accelerator pedal. The failure mileage was 19,200.
2009 toyota avalon. Consumer states accelerator hesitation causing a crash *tgwthe consumer stated she was stopped at a stop sign, preparing to make a left turn. While stopped, she noted there were three cars driving westward and she let them pass. There were no other cars traveling that direction at the time. She waited for two cars to pass driving in the eastward bound lanes and noted another car traveling in the same direction. That car was in the lane nearest the median and she determined that she had sufficient time to make a left turn at that time before the car would be near her. With her foot on the brake, she released it to press on the accelerator to go forward, the vehicle eased into the intersection, but did not respond to her foot pressure on the accelerator and the oncoming vehicle crashed into her. The consumer was severely injured. She believed the cause of the accident was accelerator hesitation. She received a recall notice prior to the accident regarding the floor mat issue and they were deemed to be securely hooked.the recall notice regarding the accelerator problem was received after the accident, noting that one of the problems with the accelerator pedal involved a hard to press accelerator pedal.
Today 16 june 2014 i cannot drive at night, no headlights functioning.i purchased a 2009 avalon new. Had severe headlight problems from the beginning. Headlights were too dim for drive at night safely (come to find out i was driving on the fog lights only, the dim headlight would come on and then turn off so just the fog lights were on), and the dealer would not adjust them stating that it was against the law to adjust them more than the manufacturer's settings, and then the headlight started turning off completely when driving (which was more than terrifying), but the indicator light inside the car said they were on. I took the car back to the dealer many times, always got the same answer: "your car is fine," "that's just the way they operate". I am 71 years old and i guess they think i'm stupid (not). Finally after many trips and the headlights turning off completely, they tell me the headlights are defective, but i have to pay to have them fixed. $2600.00 for 2 headlights. My dealer received a letter from toyota stating the headlights were defective a long time ago, but my dealer never informed me and put me off and would tell me the car was fine until the offer to fix them had expired. I'm not going to just let this go without a fight. Toyota knew these 2009 avalons had defective headlights and did not recall them. I will spread the word that toyota will not stand behind their cars and if people are smart they will go elsewhere to buy their cars. I am joining with class action suit to make toyota fix all these defective headlights.
The contact owns a 2009 toyota avalon. The contact stated that the rear windshield shade failed to retract when the vehicle was in reverse. The failure recurred continuously. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 89,000.
It has a melting dashboard which is also shiny. It may cause an accident as it distracts the visibility.
A power rear window sunshade is an option that is designed to be retractable. A push button switch below the dashboard is supposed to toggle the perforated sunshade to the raised and retracted position. Once the sunshade is raised normally, it cannot be retracted again. Any attempt to lower it results in a loud clicking noise as the shade tries to retract but cannot.. The problem is exacerbated when backing up, since shifting the vehicle into reverse (r) should automatically retract the sunshade but cannot do so. My sunshade is stuck in the raised position and cannot be lowered. Although i can see through the shade fairly well during daylight hours, vision is obscured at night and presents a safety hazard. An online search revealed that many other avalon owners whose vehicles had this sunshade option had the exact same problem and struggled to find a solution. Many toyota dealerships seem to find the problem so difficult to solve that they must charge an exorbitant sum of money for a temporary repair that might not last very long. This is an annoying problem that begs for a permanent and affordable solution!
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