We found the following complaints for SUBARU XV CROSSTREK (2014)
Read complaints for SUBARU XV CROSSTREK (2014)
The passenger side 'occupant detection sensor module' is faulty.this module has been recalled on similar subaru vehicles recently.the module detects an occupant in the passenger seat, and either activates or deactivates the supplemental restraint system.at approximately 135k miles, the sensor began to routinely turn the airbag off when the passenger seat was occupied.this occurs while the vehicle is at interstate speed to idle speed.subaru (at the dealership in grand junction, co) has performed a diagnosis and provided me this information.
Front passenger airbag light (shown next to clock) will periodically switch from on to off while the seat is occupied. This problem happens while the car is in motion, frequently on longer trips. Restarting the car does not fix the issue, nor does readjusting the seat. Others have suggested that this may be due to moisture saturating the sensor, such as from a gym session or hot summer roadtrip. The sensor will go back to normal after a day or more.
The contact owns a 2014 subaru xv crosstrek. The contact stated that the brake pedal was depressed and suddenly the vehicle accelerated independently. As a result, the contact crashed into a median and two parked vehicles. The air bags did not deploy. A police report was filed. The driver sustained unknown injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
The contact owned a 2014 subaru hybrid.the contact stated while driving at 40 mph, the contact was distracted and hit the rear of the vehicle in front the them. The contact stated the seat belt did not hold the contact in place causing the contact to hit their sternum into the steering wheel causing the contact injury to a broken sternum anda fewbroken ribs as well as bruised knees. The air bag did not deploy. The contact was the only person injured at the time of accident. The contact went to the hospital a couple days later to be treated for their injuries. A police report was filed. The contact was able to drive vehicle to their residence. The contact had the vehicle towed to independent mechanic to repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was 3,000.
The passenger side air bag shuts off after driving in the vehicle for 45 mins or more. The vehicle is still in motion when the air bag symbols on the dashboard signals it is now shut off. The passenger is still seated in the seat. The vehicle may be on city street or highway, it makes no difference.
Overly sensitive front passenger airbag sensor. After working out side in the summer, the sweat from a passengers body will turn off the airbag, even if it wasn't much sweat. Dealer told me it was a common problem and there was no fix. Most summer days in texas i have no passenger airbags due to the sweat from walking to my car. Also airbag will turn on with as little as 2-5 lbs of pressure. These errors happen in all phases of driving.
The passenger side 'occupant detection sensor module' is faulty.this module has been recalled on similar subaru vehicles recently.the module detects an occupant in the passenger seat, and either activates or deactivates the supplemental restraint system.at approximately 135k miles, the sensor began to routinely turn the airbag off when the passenger seat was occupied.this occurs while the vehicle is at interstate speed to idle speed.subaru (at the dealership in grand junction, co) has performed a diagnosis and provided me this information.
Overly sensitive front passenger airbag sensor. After working out side in the summer, the sweat from a passengers body will turn off the airbag, even if it wasn't much sweat. Dealer told me it was a common problem and there was no fix. Most summer days in texas i have no passenger airbags due to the sweat from walking to my car. Also airbag will turn on with as little as 2-5 lbs of pressure. These errors happen in all phases of driving.
The passenger side 'occupant detection sensor module' is faulty.this module has been recalled on similar subaru vehicles recently.the module detects an occupant in the passenger seat, and either activates or deactivates the supplemental restraint system.at approximately 135k miles, the sensor began to routinely turn the airbag off when the passenger seat was occupied.this occurs while the vehicle is at interstate speed to idle speed.subaru (at the dealership in grand junction, co) has performed a diagnosis and provided me this information.
The car cannot move due to it is unable to shift out of park.the brake light doesnt come on --believe it is the brake switch sometime doesn't workdealer wont admit problem
Three times i have safely stopped my car to take a phone call. I put the gear in park and left the key in acc/accessory position. Each time the acc/accessory position has totally drained the battery in 5-10 minutes.subaru dealer service has informed me that all models from 2014 have a "weak" underperforming battery and they replace the damaged by depletion battery with the same battery. Subaru has never warned anyone or acknowledged this problem.i feel it is dishonest and dangerous to have this in the manual "the second position is the acc/accessory position, which allows you to use your radio, windshield wipers, and other accessories while the engine is off." when in fact you can never safely use the acc position. I have been lucky -- i was on city streets. What about someone on the highway stopping to use their phone. Or even to rest? another fact: subaru never revealed what was happening to me. The third aaa driver to come to jump my car told me what was going on. I then confronted subaru dealer service and they admitted this was the truth.subaru needs to inform / warn all the 2014 owners that there is no working acc position in all these cars.
Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking.
The low beam headlights occasionally fail to work at night when the vehicle is in motion on city streets and highways, even though the switch is on. The car has running lights that function at all times. On the one hand, the combination allows other drivers to see us. On the other hand, it makes it barely possible for us to see lane marks and pedestrians.
Battery does not hold a charge.my battery needs to be replaced for a second time since 2014.the first time it was only 2 or so years old (dealer replaced it under warranty). I've had this second battery for about the same amount of time (2 or so years).each battery just slowly loses the ability to hold a charge until it dies.it doesn't matter if you drive it... You can hear the battery get weaker over a period each time you start it.
Power steering issues. Light illuminates on dashboard and power steering problems occur. It's only 4 years old (never driven off road) taken well care of, and there are serious problems with the electronical part of the power steering saying there is a problem and when driving it locks up making turns really hard when turning the wheel. Then our car shut off like the battery was dead for half a day and we tried one last time to start it before jumping and it started up and worked. Seems like something is wired wrong.
Horn does not work. Many times i've had to swerve out of the way of traffic about to hit me because my horn doesn't work. A few times i have almost run into others trying to avoid a collision that would arguably be much worse than letting someone hit me. I've done some research and what others have found is that it's the clock spring or wiring that needs to be replaced/repaired. I'm assuming the horn stopped working when i turned my wheel. Others have had this issue too, but i'm not sure if they've filed anything formally.
First noticed my horn was not working, then my iphone was no longer sinqued to the car. When i used the switches on the steering wheel witbtbe radio, then the navigstion screen started blinking on and offf, then wwnt nlavk. Bur next day the navigation screen came back on but still no horn and not anle to sinque iphone.i made appointment with mccurley subaru in pasvo, wa and after checking it out the desler told me the wiring connector in the steering column, behind the air bag was defective and would cost morr than $400 to replace. The dealer let me drive my dubaru back to pendleton a d i have an appointment to have the new wiring connector installed monday, 4/10/17. Over the weekend i found reports on car advice site stating the 2012-2014 xv crosstrek models like mine were recalledto fix this wiring connector problem. Apoarently there is a metal plate near the wiring connector that gets hot and meltd some of the wiring. The symptoms listed are exactly like mine. However, subaru never notified me of the recall, nor did mccurley subaru dealer when they quoted me a $400 plus to fix or replace the defective wiring connector.on another issue, my subaru has been burning more than a quart of oil between oil changes. When i had mccurley di comsumption request they said in 1,000 miles it was using a fourth of a quart, not enough to replace engine short block, after they did consumption test it is using less oil, so zi wonder if they put stp or similar product in my out so my car burns lesd ool until it passes 100,000 miles. Frustrating to have so many problems with my first subaru.
Iwas driving the car when all the lights on dash come on.constant jerking/bucking of the car without increasing pressure to the gas peddle.meter rpms indicator needle is erratic moving back and forth while the engine revs.the mpg needle goes from plus to minus erratically also. At this time the car is not dependable.i have brought the car to granite subaru 4 times for the same complaint.they say they have used the diagnostic meter to determine the problem but it still remains, now even worse. I have discussed the problem with a engineer and 2 auto mechanics who feel the problem is with the computer.i mentioned this to granite subaru and was told that was not the problem. My plan at this time is to bring my car to autozone and have them evaluate my car.i am hoping to get a list of error codes to bring to subaru with the hope that the 5th time will be my last.i have receipts for what has transpired so far but do not have a way to upload them and send with this report.please send address and i will make copies and send. Thank you.
The reverse camera intermittently does not work when it should. The subaru service center replaced the audio unit 6 months ago when this concern first started to happen but the repair did not work since it still happens. The dealer & subaru customer service support were not able to come to a resolution the 2nd time around for this problem.i have elected to leave the vehicle with the dealer for them to try and verify & diagnose but they refuse to keep it longer than one week.it is getting frustrating as when the camera is most needed, it does not work. Thankfully there have been no injuries or collisions due to this problem & i am 100 percent aware that this system is just an "aid" & not to be relied on 100 percent when backing the vehicle up.
I was driving on the highway, i turned on the blower fan and ac.the ac was not cooling down the cabin (outside temperature was 71-74 degrees). After 40 minutes the blower fan shut down and stopped working. I brought the car to the dealership service department.this is what they found: instrument wire harness, component(s) and switch had melted, causing a hazardous situation. It remains a hazard and needs to be replaced.subaru denies any responsibility in the defective/failed/unsafe components and will not cover expense. Reason: vehicle grossly over warranty period (by 10,000 miles).
Rodents destroyed a wire associated with my power steering. The car was towed to the dealer, and they provided a rental. The next night the same wire was again destroyed by rodents. Again the power steering was disabled. At that point i sensed something was amiss, so i filed a report with law enforcement. After speaking to the dealer and doing some research it became apparent that 100% of the wires in my vehicle are insulated with a soy based material. This includes wiring related to vital safety systems like airbags. Insulating automobile wires with soy, especially those wires related to safety equipment, is an engineering disgrace. Rodents have always had a tendency to chew on wiring. Therefore, using the same product found in commercial rodent food to insulate vital automobile wiring is outrageous. I now have a brand new car that i can't trust to start in the morning, function correctly, or protect me in an accident.
The horn has stopped working on the vehicle. Does not matter what position the steering wheel is in or if i am driving or stationary.i am at 72,000 miles. I had the issue checked by a mechanic - fuses were changed and checked, but the problem persists.i did an internet search which revealed other drivers with the same problem. I saw a recall in australia which:vibration over an extended period could result in a metal plate within the steering column wearing away the wiring insulation. The short circuit could disable control of the wipers, headlights, horn, driver's airbag and features actuated through the multi-function steering wheel, such as cruise control, audio system and mobile phone connectivity. The issue could also short out the fuse for the engine management system's ecu shutting off the engine.
The contact owns a 2014 subaru xv crosstrek. While driving the vehicle, the heating system became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact stated that the electrical wires in the air conditioning/heating system control unit were melted. The contact was informed that the air conditioning/heating unit needed to be replaced. The vehicle was not repaired. A local dealer and manufacturer were not contacted. The approximate failure mileage was 80,001.
Iwas driving the car when all the lights on dash come on.constant jerking/bucking of the car without increasing pressure to the gas peddle.meter rpms indicator needle is erratic moving back and forth while the engine revs.the mpg needle goes from plus to minus erratically also. At this time the car is not dependable.i have brought the car to granite subaru 4 times for the same complaint.they say they have used the diagnostic meter to determine the problem but it still remains, now even worse. I have discussed the problem with a engineer and 2 auto mechanics who feel the problem is with the computer.i mentioned this to granite subaru and was told that was not the problem. My plan at this time is to bring my car to autozone and have them evaluate my car.i am hoping to get a list of error codes to bring to subaru with the hope that the 5th time will be my last.i have receipts for what has transpired so far but do not have a way to upload them and send with this report.please send address and i will make copies and send. Thank you.
Power steering issues. Light illuminates on dashboard and power steering problems occur. It's only 4 years old (never driven off road) taken well care of, and there are serious problems with the electronical part of the power steering saying there is a problem and when driving it locks up making turns really hard when turning the wheel. Then our car shut off like the battery was dead for half a day and we tried one last time to start it before jumping and it started up and worked. Seems like something is wired wrong.
On snow covered, ice covered or variable snow, ice, wet pavement surfaces the vehicle exhibits significant rear end sway. It feels as if the car is starting to oversteer without any driver input. This is generally going straight with steady or no throttle inputabove 30 mph on highway/freeway roads.
I have experienced rough idling with my 2014 crosstrek limited for about a year. During this time my check oil light has come on twice. I brought my car into the dealership in fayetteville, ar where they began the oil consumption test process. Thus far the dealership has flushed my coolant and oil and replacing o-rings and valves, replaced more o-rings and my ac compressor, and completed four oil consumption tests each time i drove 1,200 miles and consumed 8oz oil (10.1oz is considered failing). My car continues to rough idle to the point that i cannot let it idle inside the garage without shaking the walls inside the house. The rough idle happens all the time, when i first start the car, after i have driven for a while, and during routine trips around town, anytime the car is idling. The dealership has advised me that rough idle and oil consumption is normal with crosstreks and nothing shows on the computer scanner. They refuse to do a mechanical check to further diagnose the issue.
Driving on the freeway at 60mph, warm day (75) a/c was on, starting to accelerate up a slight incline, the engine lost power and car started slowing down. The gas pedal/acceleration was not working. The car went limp and acted as if it was in neutral. While trying to pull over to the side of the freeway, the acceleration kicked back in as if nothing happened. This happened twice. The second time i was driving on city streets at 40mph, same conditions outside, and going up a slight hill in san francisco, the power dies/goes limp, a few seconds later, power on acceleration comes back. There was no check engine light on.
Iwas driving the car when all the lights on dash come on.constant jerking/bucking of the car without increasing pressure to the gas peddle.meter rpms indicator needle is erratic moving back and forth while the engine revs.the mpg needle goes from plus to minus erratically also. At this time the car is not dependable.i have brought the car to granite subaru 4 times for the same complaint.they say they have used the diagnostic meter to determine the problem but it still remains, now even worse. I have discussed the problem with a engineer and 2 auto mechanics who feel the problem is with the computer.i mentioned this to granite subaru and was told that was not the problem. My plan at this time is to bring my car to autozone and have them evaluate my car.i am hoping to get a list of error codes to bring to subaru with the hope that the 5th time will be my last.i have receipts for what has transpired so far but do not have a way to upload them and send with this report.please send address and i will make copies and send. Thank you.
2014 subaru crosstrek vehicle consumed over five quarts of oil before reaching 9000 miles*cwthe consumer also stated the dealer did not install the kayak rack securely on top of the roof.
I own a subaru crosstrek xv limited which i purchased new in november 2014.i was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru.there was an incline from the street into the parking lot.the vehicle in front of me reached the top of the incline and turned right into the parking lot.with my foot remaining on the brake, i raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were contacted and a report was made.it was like when the cruise control is engaged and the engine given more power to climb an incline or hill.i don't know what caused this to happen, but am taking it to a local mechanic since the closest subaru dealer is 75 miles away.
Excessive oil consumption. Oil lights comes on every 1000 miles
Driving on the freeway at 135,961 miles, just 5 months after pulling the car off a used lot. All dash lights are illuminated, vehicle encounters loss of acceleration and i pulled to the shoulder. I attempt to restart vehicle, and lights return to normal, and i attempt to make my way home. Lights are illuminated once again, but i do not have loss of acceleration this time. Take it to be serviced, lh front axle failed, needs replaced, engine block has considerable oil leak, valve body replacement required (covered under warranty thank goodness). 4 months later after car seems to be in repaired and working order, the same issue again, this time the rh front axle is replaced, although no engine leak, the service tech is no letting me know that on their test drive after they replaced the axle the transmission failed and will now need to be replaced. I can not afford the cvt replacement at $8000 fix. The car has now been sitting in my driveway as i attempt to find money for the repairs.
There is a problem with 2014-2016 with ac compressor and clutch. Its an expensive fix and they will only fix if you have an extended warranty. They updated the part but no one can afford it. Mine is starting to go, it gets extremely loud. It is stationary and while driving. Here is the link https://subaru.oemdtc.com/360/new-ac-compressor-clutch-assembly-2014-2016-subaru
The reverse camera intermittently does not work when it should. The subaru service center replaced the audio unit 6 months ago when this concern first started to happen but the repair did not work since it still happens. The dealer & subaru customer service support were not able to come to a resolution the 2nd time around for this problem.i have elected to leave the vehicle with the dealer for them to try and verify & diagnose but they refuse to keep it longer than one week.it is getting frustrating as when the camera is most needed, it does not work. Thankfully there have been no injuries or collisions due to this problem & i am 100 percent aware that this system is just an "aid" & not to be relied on 100 percent when backing the vehicle up.
2014 subaru crosstrek vehicle consumed over five quarts of oil before reaching 9000 miles*cwthe consumer also stated the dealer did not install the kayak rack securely on top of the roof.
Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking.
The low beam headlights occasionally fail to work at night when the vehicle is in motion on city streets and highways, even though the switch is on. The car has running lights that function at all times. On the one hand, the combination allows other drivers to see us. On the other hand, it makes it barely possible for us to see lane marks and pedestrians.
I own a subaru crosstrek xv limited which i purchased new in november 2014.i was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru.there was an incline from the street into the parking lot.the vehicle in front of me reached the top of the incline and turned right into the parking lot.with my foot remaining on the brake, i raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were contacted and a report was made.it was like when the cruise control is engaged and the engine given more power to climb an incline or hill.i don't know what caused this to happen, but am taking it to a local mechanic since the closest subaru dealer is 75 miles away.
Subaru xv crosstrek axle failurei bought my 2014 subaru xv crosstrek in jan 2014. At 50k heard a clicking sound in the frontend. Took it to the dealer and they diagnosed a broken driver side axle. In july 2019 (at approximately 80k on the odometer) i heard a similar clicking sound coming from the front of the car when turning. I took it to the dealer for a brake light switch recall. They inspected the vehicle and this time it was my right axle that had to be replaced.i have researched the issue on the internet and have learned that many other crosstrek owners have experienced similar axle failures and replacements. Sounds like the axles are defective and possibly a safety issue.
I backed out of my driveway, into the road. When i drove away, no faster that 25 mph, i noticed that all the warning lights on my dash were illuminated. Alarmed, i promptly returned my car to the driveway and shut it off. I had traveled no further than 100 yards. Wondering if maybe it was a fluke, i tried to turn the car on again, but the car was completely unresponsive. I called aaa to have it towed to the dealership. Aaa's diagnostic codes were: p0851, p0705, p0700. Online research showed that these relate to the transmission. Further searches brought up a forbes article about subaru's choice to extend warrantees on known transmission problems instead issuing a recall--so as to save money. When i asked subaru service about the codes, they called them "phantom codes"--however i noted that the repair work was covered under warrantee--indicating it related to the transmission--hardly a "phantom". I am fortunate to have been so close to home when my transmission failed--to have not been on a remote road trip with my kids where there's no cell service, or driving through a sketchy neighborhood on my way home from work, or trying to get my husband to the er with anaphylaxis from a bee sting (all real scenarios i've been in, thankfully with a functioning car). When subaru chooses to let cars fail for a known problem and rely on extended warrantees instead of recalling them before they fail, there are a myriad life-threatening potentialities. Anything less than a recall is negligence on the part of subaru.
Rear wheel bearings are damaged causing abnormal wear and tear on the car while it is in motion. Sounds like a humming noise.
The contact owned a 2014 subaru xv crosstrek. While driving 65 mph, all four wheels locked up and the automatic transmission temperature warning indicator illuminated. The vehicle stopped in the middle of the highway. The police department was present. The vehicle was dragged off the road by a tow truck and towed to a tire shop nearby then to the dealer. It was diagnosed that the front differential oil leaked into the transmission and caused the vehicle to shut off. The transmission needed replacement. The vehicle was traded for a different one. The manufacturer was notified of the failure. The contact also stated that, an hour and a half before the failure, the vehicle was at the dealer to inspect the atf warning indicator that was illuminated. The vin was invalid. The approximate failure mileage was 34,000.updated 03/29/17lj
At 57,000 miles, the car developed a popping and rubbing noise coming from the powertrain and front end.the dealer diagnostic revealed that the entire transmission had to be either replaced or remanufactured.this has resulted in the loss of the car for over 2 weeks and counting.subaru is apparently aware of the transmission issue which resulted in an extended warranty for all affected vehicles, however the total failure of the transmission while driving would put people at great risk.
Rear wheel bearings need replaced at 104,000 milesat 80,000+- miles my wife noticed low pitched roaring at highway speed but did not inform me or dealer (her vehicle and has always been dealer serviced)i drove the vehicle after 104,000 dealer lof service and observed extremely loud roar at all speeds, we returned the vehicle to dealer and was told new wheel bearings are required, at our expense.vehicle has never been off road or rough housedit is absurd at this day & age that factory wheel bearings last less than 100k
Cvt failure. Sudden stalling while vehicle was in motion.
I am having an issue with my key not being released from the ignition once the vehicle is put into park and turned off.i have researched this and it is a known issue caused by the shifter plate guide not being installed correctly at the factory on my vehicle model and can cost anywhere from $350-$450 to repair at a dealer.as this is a known factory issue i believe this should be covered under a recall by subaru.it is not anything that i as an owner could prevent through regular maintenance. This could lead to safety issues as the shifter plate continues to wear due to incorrect installation.the issue began in june 2020.
On june 11, 2021, my wife and i were driving our 2014 subaru crosstrek (120,000 miles) from milwaukee to manitowish waters, wi. About 20 miles north of milwaukee on i-41 northbound, my wife was driving at 70 mph when suddenly we both noticed a strong lurching from the cvt transmission. This was followed a few seconds later by a complete lockup of all four wheels on our car. Fortunately this did not happen in the left lane or we would've been in a terrible accident. My wife managed to steer the skidding car onto the highway shoulder until it came to a rest. The engine was still running. The transmission was completely dead. We called a towing company to tow the car to sommers subaru in mequon wi. They diagnosed the problem as sudden catastrophic transmission failure and told us that the 2014 crosstrek had tons of problems with the cvt. We told the service department that we could have been seriously injured or killed had my wife not been driving in the right lane of the interstate. We paid $7,800 for a remanufactured cvt as the power train was out of warranty. I have seen one other report of catastrophic cvt failure on your website involving a 2014 crosstrek (danbury ct). I'm sure there are others out in the world who have also suffered this, and god knows how many may have resulted in accidents with injuries or death. Perhaps they did not know to contact nhtsa with their experiences. I pray that you will initiate an investigation into this issue and force subaru usa to issue a recall on their 2014 crosstreks to replace the transmissions that are the source of these frightening incidents. Thank you.
Driving on the freeway at 60mph, warm day (75) a/c was on, starting to accelerate up a slight incline, the engine lost power and car started slowing down. The gas pedal/acceleration was not working. The car went limp and acted as if it was in neutral. While trying to pull over to the side of the freeway, the acceleration kicked back in as if nothing happened. This happened twice. The second time i was driving on city streets at 40mph, same conditions outside, and going up a slight hill in san francisco, the power dies/goes limp, a few seconds later, power on acceleration comes back. There was no check engine light on.
Multiple alerts and codes displayed for vehicle control system mostly related to transmission system.
Driving on the freeway at 135,961 miles, just 5 months after pulling the car off a used lot. All dash lights are illuminated, vehicle encounters loss of acceleration and i pulled to the shoulder. I attempt to restart vehicle, and lights return to normal, and i attempt to make my way home. Lights are illuminated once again, but i do not have loss of acceleration this time. Take it to be serviced, lh front axle failed, needs replaced, engine block has considerable oil leak, valve body replacement required (covered under warranty thank goodness). 4 months later after car seems to be in repaired and working order, the same issue again, this time the rh front axle is replaced, although no engine leak, the service tech is no letting me know that on their test drive after they replaced the axle the transmission failed and will now need to be replaced. I can not afford the cvt replacement at $8000 fix. The car has now been sitting in my driveway as i attempt to find money for the repairs.
The contact owned a 2014 subaru hybrid.the contact stated while driving at 40 mph, the contact was distracted and hit the rear of the vehicle in front the them. The contact stated the seat belt did not hold the contact in place causing the contact to hit their sternum into the steering wheel causing the contact injury to a broken sternum anda fewbroken ribs as well as bruised knees. The air bag did not deploy. The contact was the only person injured at the time of accident. The contact went to the hospital a couple days later to be treated for their injuries. A police report was filed. The contact was able to drive vehicle to their residence. The contact had the vehicle towed to independent mechanic to repaired the vehicle. The manufacturer was made aware of the failure. The failure mileage was 3,000.
The driver headrest. I am a 72 year old driver who is 5'.i just purchased this used car on 9/4/15, have gone maybe 20 miles so far, and my neck is killing me. The headrest just dosen't hit the back of my head or top of my head at any point that is comfortable and now, so soon, my neck hurts! i feel less in control of this car because i am already adapting by leaning forward slightly so that this thing is not bumping my neck/head. As far as i can tell at this point, i can't tilt headrest back, only up and down....and no height accommodates me.
Break lights are on, but do not light up when breaking. Changed break lights with many different bulbs, but same problem occurs. Not lighting up when breaking.
I own a subaru crosstrek xv limited which i purchased new in november 2014.i was in a line of vehicles on a street waiting to enter a business parking lot and drive-thru.there was an incline from the street into the parking lot.the vehicle in front of me reached the top of the incline and turned right into the parking lot.with my foot remaining on the brake, i raised my foot slightly to allow my vehicle to move up the incline, my car suddenly accelerated and crashed into the bumper of the vehicle in front of me. The local police were contacted and a report was made.it was like when the cruise control is engaged and the engine given more power to climb an incline or hill.i don't know what caused this to happen, but am taking it to a local mechanic since the closest subaru dealer is 75 miles away.
Unintended acceleration while parking. Applied brakes but car kept accelerating hitting carport column at cancer center bringing roof down onto car. Car was totaled, no injuries.
The car cannot move due to it is unable to shift out of park.the brake light doesnt come on --believe it is the brake switch sometime doesn't workdealer wont admit problem
Brake lights may not illuminate.
I backed out of the garage and was in reverse with my foot on the brake pedal on the driveway waiting for the garage door to close. For some reason i changed the transmission from reverse to drive and started going forward. I hit the brakes and the car eventually stopped, but not before hitting the the garage door. I then put the selector rod in reverse. The car proceeded to roll down the driveway decline into the street. I tried to brake, but the brake pedal was depressed and the brakes would not engage.the car stopped only because i put the selector into drive.i was stuck in the middle of the street with the brake pedal depressed by itself and the gear selector in drive. I could not change the gear until i reached down and pulled the brake pedal up from its depressed position.
On multiple occasions, prior to incident date/mileage, this vehicle has been pulling to the right since we took ownership about 6 months ago.most recently my wife was driving, had looked over for something that fell on the seat, and realized she was heading for the curb without knowing it as it continues to pull right.this car has a torque steer condition, and routinely requires more pressure on the wheel, to the left, to keep the car going straight.once accelerating it pulls right, then as you release the accelerator, it goes back towards left.it will also drift to the right, without acceleration, though not always.has been in shop 3 times for same.first time was told air pressure was different from delivery of vehicle and alignment was correct.2nd time they said it wasn't happening, and that it was all okay.third time they said the rear alignment was off.the steering wheel appears to be slightly off as well.in addition, the car makes a small thumping sound, coming from right front wheel/tire area, when going over small bumps.lastly, the body molding on the left side, under the drivers door, keeps pulling away from the car.was just serviced for same, with new clips and molding, and it is worse than when it went it.to me, it seems like this car was either in an accident (bought it new) and fixed before delivery (or) that it is bent and thus nothing is lining up right.
The contact owned a 2014 subaru xv crosstrek. While driving approximately 40 mph, the steering wheel seized and caused the contact to lose control and crash the vehicle. The contact and the passenger sustained lacerations and bruises that did not require medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was not notified of the failure. The failure mileage was 1,200.
I have a 2014 subaru crosstrek (14k miles) and my steering wheel will feel like it lost contact (dead spot) with the steering rack for a second or two. The problem is intermittent and i can't reproduce for the dealer service techs. At times get funky vibrations like a strut bounce from the left front wheel or excessive side to side yaw motion and then steering wheel rocks (left to right), the electric steering feels like it wants to adjust and then goes numb (no road feeling) and recovers, never any error dash light or code. The car has been to the subaru dealer where i bought the car twice with no trouble found. A second dealer took the car for a test drive and did not reproduce the problem, i was told that without a trouble light or code they may never find the problem. A third subaru dealer got all antsy when i told them the problem (like it is a known issue) and made me out of the service area by yelling, they did not have time or techs to trouble shoot this problem. I contacted subaru of america and got a complaint ticket on file (1-8235180260). I find it odd that a modern car with electronic (electric) steering system has no stress test diagnostics or a fail safe to prevent the driver from loosing control. Besides this intermittent steering issue andthebad subaru dealer service network, the crosstrek is also scary to drive in high winds.
The vehicle's power steering failed. The "computer" was replaced, and the vehicle was drivable. Then, while my daughter was driving, the power steering failed again. Now the whole steering train seems broken.the car is undriveable. If it happened on the highway, there would have been an accident. The car has very low mileage.
Power steering issues. Light illuminates on dashboard and power steering problems occur. It's only 4 years old (never driven off road) taken well care of, and there are serious problems with the electronical part of the power steering saying there is a problem and when driving it locks up making turns really hard when turning the wheel. Then our car shut off like the battery was dead for half a day and we tried one last time to start it before jumping and it started up and worked. Seems like something is wired wrong.
While driving straight at approximately 35 mph on a 34 degree day on a clear road, we heard a loud noise from the roof. We pulled over and saw that the sun roof had spontaneously ruptured and exploded outward. Luckily the sliding door to the sun roof was closed. When examining the sun roof, there was no evidence of anything hitting the car. In fact the roof rack bar was right over the new "hole" in the glass sunroof and would have proteted the glass from a falling object. The sunroof was puckered "out" and glass was scattered on the exterior of the car not within the sunroof compartment. It appear to have spontaneously exploded without external damage.
Hood latch disengaged without warning while traveling 60mph on a highway. This caused severe hood and windshield damage and complete loss of visibility. This could have easily ended in fatality.
Around sept. 2019 my 2014 subaru crosstrek started making a clicking noise when i made a left or right turn from a stop. My subaru had 47,000 miles on it. The noise continued to get worse and it started having a vibration in it. Its now starting to catch when you make a left or right turn from a stop. I had it checked out and was told my cv axles are bad and that's causing the problem.
The horn only works when the steering wheel is turned.if you are driving straight, the horn does not work.a working horn is necessary to prevent people crashing into you.if you turn right on a straight road to sound the horn, it is not safe to drive off the road or into another lane to sound a horn.the vehicle was in motion when the problem occurred.looking online, it looks like a common problem.
The car cannot move due to it is unable to shift out of park.the brake light doesnt come on --believe it is the brake switch sometime doesn't workdealer wont admit problem
I have experienced rough idling with my 2014 crosstrek limited for about a year. During this time my check oil light has come on twice. I brought my car into the dealership in fayetteville, ar where they began the oil consumption test process. Thus far the dealership has flushed my coolant and oil and replacing o-rings and valves, replaced more o-rings and my ac compressor, and completed four oil consumption tests each time i drove 1,200 miles and consumed 8oz oil (10.1oz is considered failing). My car continues to rough idle to the point that i cannot let it idle inside the garage without shaking the walls inside the house. The rough idle happens all the time, when i first start the car, after i have driven for a while, and during routine trips around town, anytime the car is idling. The dealership has advised me that rough idle and oil consumption is normal with crosstreks and nothing shows on the computer scanner. They refuse to do a mechanical check to further diagnose the issue.
The rear window broke on its own. The vehicle was parked in a supermarket parking lot and suddenly broke with no impact. There was no evidence of impact or something in the car. Police were called.
1. Vehicle manufactures are advertising electronic safety equipment as selling points2. There is general recognition of the danger of using hand held cell phones3. The issue is preprogrammed phone numbers sometime work & sometime give the message"this function is not available while vehicle is in motion" -confirmed by subaru employee3/21/2014-4. Kerbeck subaru service manager said " sorry that is the way it is"5. Subaru radiocm631 which is clarion pf 3391a-a
The contact owns a 2014 subaru xv crosstrek. The contact stated that the brake pedal was depressed and suddenly the vehicle accelerated independently. As a result, the contact crashed into a median and two parked vehicles. The air bags did not deploy. A police report was filed. The driver sustained unknown injuries that did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,000.
I was in a circular driveway of a large apartment complex getting ready to park and wait for an individual. There was a car in front of me so i was preparing to park when all of a sudden my car wentfull throttle.it did not respond to pressing on the brake.i had the choice of either hitting the person in front of me or turning into a 15 inch vertical rock wall which served as a retaining wall for a raised bed and was about 10 feet to my right.i chose the latter.the car was going so fast that the front two wheels climbed the vertical wall and the two front tires ended in the raised bed.the left head light hit a corner post and the car stopped.it was the scariest 5 seconds of my life. I have a good driving record but know that iam not beyond driver's error.howeveri am convinced in this particular case when the car was hardly moving, the weather perfect, the only explanation for the accident is unintended acceleration by the vehicle itself.this was the 7th subaru owned by my husband or me.i am a fan of the brand and know the car well.if i had wanted the car to climb that vehicle wall i would not have been able to do it.i am just very fortunate that i did not hit anyone else or hurt myself. My car was towed to an auto body shop where it was repaired.damages totaled almost $8000 and mainly consisted of repairing the hook, fender, driver's door, headlights, grill, and radiator.following the repair my insurance company towed the car to my subaru dealership where diagnostics were done and several field tests conducted. No problem was detected.because idid not trust the vehicle i traded it back with full disclosure at a substantial loss to subaru dealershipand brought a slightly used 2015 forester.i also filed areport with subaru of america.
Unintended acceleration while parking. Applied brakes but car kept accelerating hitting carport column at cancer center bringing roof down onto car. Car was totaled, no injuries.
The contact owns a 2014 subaru xv crosstrek. While backing the vehicle into the garage, the vehicle accelerated rapidly and crashed into the garage beam. The air bags did not deploy. The vehicle was not diagnosed or repaired. The approximate failure mileage was 5,000.
The contact owns a 2014 subaru xv crosstrek. While driving the vehicle, the heating system became inoperable. The vehicle was taken to an independent mechanic to be diagnosed. The contact stated that the electrical wires in the air conditioning/heating system control unit were melted. The contact was informed that the air conditioning/heating unit needed to be replaced. The vehicle was not repaired. A local dealer and manufacturer were not contacted. The approximate failure mileage was 80,001.
The low beam headlights occasionally fail to work at night when the vehicle is in motion on city streets and highways, even though the switch is on. The car has running lights that function at all times. On the one hand, the combination allows other drivers to see us. On the other hand, it makes it barely possible for us to see lane marks and pedestrians.
The reverse camera intermittently does not work when it should. The subaru service center replaced the audio unit 6 months ago when this concern first started to happen but the repair did not work since it still happens. The dealer & subaru customer service support were not able to come to a resolution the 2nd time around for this problem.i have elected to leave the vehicle with the dealer for them to try and verify & diagnose but they refuse to keep it longer than one week.it is getting frustrating as when the camera is most needed, it does not work. Thankfully there have been no injuries or collisions due to this problem & i am 100 percent aware that this system is just an "aid" & not to be relied on 100 percent when backing the vehicle up.
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