We found the following complaints for SUBARU OUTBACK (2018)
Read complaints for SUBARU OUTBACK (2018)
The contact owned a 2018 subaru outback. While driving 35 mph, the contact's vehicle attempted to merge into an open lane and was struck by another vehicle. The air bags did not deploy. There was no warning indicator illuminated. The contact was not injured. A police report was filed. The vehicle was towed by allstate insurance to an open lot where it was deemed. The dealer was not contacted. The manufacturer was made aware of the failure and advised him to file a complaint with the insurance company. The failure mileage was 10,300. Consumer stated the insurance company is attempting to repair the car. Updated 11/21/18
While driving the car with a passenger in the right front seat the air bag warning light came on. The srs occupancy display indicated that the passenger seat air bag was now off even though my wife was still in that seat. This has happened on every drive we take in the car that lasts more then 25 minutes.
The contact owns a 2018 subaru outback. The contact stated that while driving approximately 75 mph, a semi-truck crashed into the vehicle causing severe front-end damage but no airbags were deployed. No injuries were reported and no police report was taken. The vehicle was no longer drivable and was towed to the home. The cause of the failure was not determined. The insurance company was currently reviewing the vehicle to determine if it is a total loss. The manufacturer and local dealer were not notified of the failure. The failure mileage was 13,000.
The contact owns a 2018 subaru outback. While the contact was driving, the automated driving system stopped working and the back-up camera did not function. The vehicle was taken to the dealer (steve moyer subaru, 201 s centre ave, leesport, pa 19533, (888) 696-0345) where it was diagnosed that the computer that controlled the electronic and safety systems malfunctioned. The dealer explained that the failure was occurring with multiple vehicles and that they would replace the component under the warranty. The repairs were completed and the electrical failures were remedied. The manufacturer was not notified. The failure mileage was 12,285.
The volume of the phone ring:this is another problem going on for years, throughout different year models, and very well documented on the internet in several forums as well (https://www.subaruoutback.org/threads/2018-w-nav-phone-ring-volume.497495/). Every time my cellphone rings, it's ear piercingly loud. It makes one jump loud. I did try to get help at the dealership but sadly there is no remedy. The problem is twofold: 1. The phone connected via bluetooth to the car's native system. While in settings there is a mode where one is able to adjust the ring volume (which is for some reason set to '10' by default) and bring it down to '1-2', soon as one parks and leaves the car for even an hour the system resets to '10'. Even worst, sometimes all one have to do without leaving the vehicle, to turn up the volume on the radio and that will reset the previously lowered ring volume. 2. The phone connected to airplay for which there are no settings whatsoever. Even if the phone in silent mode and there is no sound for text messages, it rings overwhelmingly loud.
Battery looses charge after sitting for a week.
Battery consistently drains and car will not start. Battery is new, replaced in 2020. Car has been parked for less than 12 hours when it will not start. Car has been jumped, taken to dealer who state "nothing is wrong with it", then within 1-4 days usually happens again. Has happened multiple times since 10/03/2020.
The contact owns a 2018 subaru outback. While driving approximately 55 mph at night, the fuel range dropped and the vehicle lost power and shut off. The contact pulled the vehicle over to the side of the road. The manufacturer's roadside assistance was called, but no one answered. The contact called the police for assistance due to the darkness. The contact called triple a and was provided some fuel to drive home. Two days later, the contact received notification of nhtsa campaign number: 18v773000 (electrical system, fuel system, gasoline). The vehicle was taken to groove subaru (720-279-9409, located at 5300 s broadway, englewood, co 80113) where it was confirmed that the parts were not available. The manufacturer was called, but no one answered the phone. The vehicle was not repaired. The failure mileage was approximately 12,500. .. *dt
Something in the car is constantly draining the battery. No lights or other systems are on but when the car sits for a couple days without starting, the battery drains. We have replaced the battery twice and it keeps happening.
My 2018 subaru outback has been having issues with the battery and the car not starting. It seemed to have stemmed from the liftgate working improperly and draining the battery. It happened about a year ago, but self-resolved after resetting liftgate and jump starting car.recently, about two weeks ago, it started having issues with the liftgate and battery again and was left stuck at a shopping center parking lot until i was able to get roadside assistance with a jumpstart. I brought it to subaru in fairfield, ca, where they diagnosed it as a liftgate issue that was draining the battery. They reset the liftgate and then charged the battery and sent me on my way. Today 6/6/2020, my car had difficulty starting again, took a few tries to start, though there were no issues with the liftgate. I brought it to subaru fairfield, ca again, where they said there was a battery failure, i was out of warranty for a replacement, and would be charged for a new battery even though they said that they know that there is an issue with a number of recent subaru owners with battery issues. Doing research online, it seems like it is a very common issue, leaving owners stranded randomly and needing a jump start, and that battery replacements are not fixing the problem, as the electrical draining issue is still there.
Video screen for the display of the backup camera view is not working.
On occasion, and while in motion, the head unit (navigation display, radio, etc), in our 2018 outback limited w/ eyesight, will freeze up and no hard or soft buttons will reactivate the system.i must shut car down for a few minutes before a "reboot" takes place.i have seen numerous other complaints on subaruoutback.com.
We have had repeated issues with the car dying, the battery being totally dead, and being stranded because of it. In may 2018, 3 months after we bought the brand new car, the car's engine would not turn over and had to be towed to the dealer.it was there for awhile, and ultimately we were told it was a bad battery, and they replaced the fuse box.there was no diagnosis for what occurred.then in july 2019 at 23,000 miles, the car continued to hesitate to start.the dealer tested the battery, it failed, and it was replaced, again.on january 19, 2021, at 45,000 miles, the car would not start and we were stranded in a parking lot.the lights and radio were on but the car's engine would not turn over. Again, the dealer said the battery was the cause and replaced it.when i inquired how likely would it be that we got a bad battery this many times, we were told it happens frequently.again, we were told there was no way to diagnose why the battery continues to fail.there must be something else going on with the vehicle; this is absolutely unacceptable.at other points in time, the vehicle's entertainment system would not work, would not turn on or off, and carplay would not be recognized.this has occurred intermittently and has never been diagnosed.we are aware from internet research that we are not the only ones experiencing this issue, as it seems owners of 2017-2020 outbacks and subarus have had these same issues, and have been told it is a bad battery each time.
This model has severe battery drain issues.i have had to repeatedly jump or charge the battery after just a short period of the lift gate or side doors being open.the lights are turned off but they still drain the battery.this is unacceptable in an "outdoor" vehicle.you cannot tailgate, use the lift gate to make a tent, keeps doors open when unloading.subaru gives you an under-powered cheap battery and has the drain issue.i cannot use the car as marketed.i finally got fed up with the issue so far and purchased my own larger battery.soa has agreed to pay for this, but the underlying issue needs to be corrected.i suspect on the lift gate there is power continually flowing to it when open so it is ready to close when you push the close button.this need a kill switch.my behavior with this car is no different than other cars in the past and their batteries did not die.this is not user error, but a bad design.the web is full of similarly frustrated owners. I'll put the last date i had to call aaa, but this has happened repeatedly since i have owned it.even an hour of the lift gate open seems to severely drain the battery.my parents have a 2016 and i don't think they have this issue?this is a safety issue if you get stuck somewhere in the wild with a dead car.
I recently purchased a 2018 outback. I was driving it going about 25 mph on road by my house and it shut down out of nowhere, dash lights came on, gas pedal wouldn't work, the only way i got it to go was shutting it off completely and restarting it.they car has 3500 miles, i dropped it off at the dealership on 8/25 and they have had it since. They replaced the fuel pump saying it was the cause of it shutting down on me.i received the car back on 9/21 and drove it for 180 miles, this time at 65 mph the car shutdown again while i was trying to pass someone on a 2 lane road, power steering lost and all lights came on dashboard like it had some type of electrical problem. Very similar to the first time but i was driving much faster this time.after about 30 seconds the car just kind of started up by itself without me having to push the start buttoni believe this issue is a huge safety issue and could possibly get me killed or someone else killed while driving this car.subaru service facility has no clue whats going on since the car is not throwing codes. I have started the lemon law process but subaru is not being very helpful thus far. Also having a problem with passenger seat not sensing if someone is sitting in the seat and not enabling the airbags. This problem came up on the scan on 8/25 analysis. I was unaware of the issue, nothing in the car told me passenger side airbag was not working. Subaru replaced the seat but i am still concerned that the problem is going on since i have no way to tell if it works or not.
The head unit in the sound system/electrical system broke resulting in no backup camera/ music/ apple car play/ etc. For over 2 months.the car was less than 6 months old and the unit was backordered at the time resulting no use of the head unit for 2 months.
Soft keys for radio programming go to initializing and stay there rather than show the siriusxm channel that was set in memory.head unit is extremely bright at night it does dim but there are white sections that should be inverted at night this makes it distracting at night.radio boots up to a white screen now and nothing works.radio was replacedon 5/31/18 and at that time it had additional issues but all appear to be returning.all of the issues appear at start up.
Phantom liftgate opening.the liftgate opens by itself with the vehicle locked, draining the battery, and does not sound an alarm.this has happened several times, at random times of the day, with the vehicle parked in our driveway.subaru has replaced the battery but it has continued to happen.so far, we haven't had any opportunistic thefts from but we are concerned about that since locking the vehicle seems unreliable.
The head unit has failed and frozen several times. When this happens, functions like smartphone integration, navigation, and backup camera stop working. This occurs when vehicle is in motion. Functionality returns after car rests for several hours. Dealer has been unable to fix the issue with software updates.
After just under 2 years of ownership, i started noticing that the battery was a bit weak when starting. Since it was out of warranty due to mileage, i took it to a private mechanic for it's 60k mile check up. He found the battery was weak and replaced it. Since then, i an still having the low battery issue. If i do not start the vehicle in 2.5 days, the battery is too week to perform.
Battery has gone dead twice, almost 3 times. The car was stationary.
I was driving and the entire display went blank! this renders all electronic features controlled by the screen inoperable and also violates federal law mandating backup cameras on 2018 or newer cars. Though technically my vehicle is still equipped with it, it doesn't matter because the display is completely dead. This is such a common problem the part is backordered for at least a month, in the meantime i will driving a car without an important safety feature.
02/26/2021: car wouldn't start after being stationary. Had to get assistance to have battery jumpstarted so i could get home. 03/01/2021- car wouldn't start in driveway. Roadside assistance contacted and they were unable to get battery to charge. Husband purchased a jump box and got the car to start. He drove it to local subaru agency and battery was tested and they said it was fine. Dealership replaced battery was replaced as it was under warranty from original battery being replaced in 12/2019. There have been other electrical issues with this vehicle prior to this date (12/2019 and 02/03/2020).
1. Defect in windshields or framing area. I've had 4 windshield crack in the bottom right and have replaced 3 so far since i bought it.adding my name and car to the complaints saying the windshields in their subaru vehicles are defective and are spontaneously cracking, and breaking, sometimes 'within weeks or a few months of purchase.'i usually notice upon returning to my car in the morning to leave for work or returning from being away from it all day. My car insurance has covered all but $100 of the bills over the span of 2 years, luckily. But my time is valuable. 2. Radio/multimedia screen sometimes doesn't come on when i start the car and won't work until i turn the car off and back on later. 3. Chincy material, seems to dent veeeery easily, does not live up to high standards and durability they rave about. I'm not sure what all has dinged my car but it is way more frequent than any other car i've owned.i usually notice walking up to it from being parked. Could be from driving down road though. 4. Battery life is short. Car was not run for 5 days and battery was dead. Claims to be an outdoorsy car so why would it be set up to kill the battery so quickly?my dealership updated the software and gave me a bigger battery to help "fix" that issue.
Battery discharges after car sits for a few days or after short trips.the problem has continued even though i replaced the battery.highly annoying.have purchased a portable jump starter so i don't get stranded.i have used the jump starter to start the car at home and while away from home.
I purchased this 2018 outback in late november of 2020 with 27000 miles on it. After only driving it about 1500 miles the battery suddenly died (march 2021). Aaa jumped it but said it was dead. I replaced it immediately (went 1 mile down the road) and the shop said that it was dead as well. No warning at all. Was working fine, parked at a store, ten minutes later went to start it and there was nothing. I spent $170 getting a new battery/installation.
Battery failing to start car, received new battery from schomp subaru summer 2019 after repeated jump starts, towed to dealership twice, continuing with same problem and today i am stuck at home waiting for my schumacher portable charger to recharge.i am araid to drive the car because i don't know when it will stop working.i was told it was because i didn't drive it enough. I leave the car idling
8- inch touch screen system is completely blank. As a result, the backup camera does not function. This is the second time this has happened. The first time, the unit was replaced after a one week wait for the part to be delivered. After several months,this unit went out. Subaru 'a month wait for new unit due to repair demands.'
The contact owns a 2018 subaru outback. The contact received a recall notification for nhtsa campaign number: 18v773000 (electrical system, fuel system, gasoline) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (subaru of santa cruz, 4100 auto plaza drive, capitola, ca 95010) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On 2 occasions my battery went dead for no apparent reason . I brought it in to the dealership. The dealership suggested that i leave it for a complete diagnostic evaluation. They came back saying nothing was wrong. Someone sent me an article about a man who is suing subaru for the exact problem i had.
Battery keeps failing and needing jump start. Liftgate has failed and makes continuous loud beeping while driving. Liftgate seems to drain battery leaving car with dead battery.
The touch screen on my radio/head unit intermittently freezes. Was told by dealership service it is likely due to bluetooth, and tethering interference because they both try to connect. Dealer reset the radio, and i have not connected the bluetooth at all after the reset. Yet again same problem. This has been replaced once due to the recall and class action lawsuit. It still has issues. There isn't any real time frame when it does this just randomly turns non-responsive on the main touch screen. There have been multiple time this has occurred, and have been to the dealer 2 or 3 times now.
Battery failed at 9,000 miles
Battery continues to die. Battery will not hold charge. Car has less than 11000 miles on it.
Our outback started to pull to the right at around 3000 miles. Currently (at 9000 miles) the car still does that. It feels as if there is strong side wind pushing the car. The car also started making knocking sounds when turning the wheel in both directions while at stop or moving slowly. We are currently scheduled for an inspection at the dealership. The second major issue is the tire pressure monitor. The tire pressure that it displays does not match the actual one measured with several external instruments (constantly 2 psi lower on all four wheels). Additionally, the monitor sometimes switches the front tire pressure with the rear ones, i.e. The monitor displays the front tire pressure as if it is the rear tire pressure. Very confusing!
I have 6000 miles on my 2018 subaru outback androdents ate the electrical wires in my engine which caused me not to be able to operate the car and could have caused a major accident. I found out my wires are soy based which attracted the rodents.i was driving on the highway when my dashboard indicators lit up indicating there was a problem. I immediately drove to the subaru service department and had the wiring repaired.it is the responsibility of subaru to replace all my wiring with non-soy based wiring at no cost to me immediately and give me a loaner car without soy based wiring until my car has been repaired. It is important that all cars on the road are hazard free.
My subaru outback 2018 to date is on its third battery, third battery replaced 8-7-2020 is dead today (8-13-2020).vehicle parked in driveway.
1) battery drain issue when liftgate spuriously opens and completely drains battery resulting in an inoperable car. 2) this issue above and perhaps other unknown electrical issue(s) has resulted in a bad battery after only 3yrs (30k miles).
Battery discharged after map light left on overnight and it is supposed to turn off after 20 minutes.vehicle had just been driven prior to the light being left on and is driven every day.
Ongoing problem with battery draining.the vehicle was bought new in 2018, and has only 13,450 miles.contacted subaru, they deny that there has been any issue.they did comp me with a $500 goodwill parts & service coupon.i now carry a small lithium charger at all times.i'm not too happy about this.
The battery completely dies after at-least 3days of not driving the vehicle.within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend.i had the car jump started.it happened again the next week after a long weekend of not driving the vehicle.i had it jump started the drove it to the dealership.i was told there was nothing wrong with the vehicle or the batter.it happened again the next weekend and i had to get it jump started again. Since then i have not left the car un-driven for more than a couple of days. On june 18, i took the car for an oil change and was told i needed a new battery.i replaced the car battery that same day.hooked everything up and the car started just fine.i check all interior lights and headlights to make sure they were all off. The next day, i go to start the car and my battery is completely drained.there is an issue with the car where it is draining the battery.i don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
Battery doesn't hold charged when parked over night. Can't start the engine after a few hour drive and park over night. Now i have to let the car engine running for a few hour everyday to keep the battery charged up enough to start the engine. Has to jump the car many times already. Gonna call the dealer and ask what are my options tomorrow.
The car has 19065 miles and will not start because the battery is dead. The car will start when jump startedfollowing the manual procedures. However the battery immediately discharges when engine isturned off. When the battery is disconnected from the car the voltage is 12.65 but when the battery is reconnected to the car the voltage drops to 5.75 indicating there is a load on the battery when the car is in the off mode. When running or driving the battery warning lite is not displayed.
The screen has gone black and side lights blink, unable to use any item controlled by the screen. Appears the warning system for a vehicle stopping too closely is not working as well.
Wtz85 - subaru of america, inc. (subaru) is recalling 2018 model year legacy, outback, and brz vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with federal motor vehicle safety standardtype: recall | service campaign: wtz85 | nhtsa campaign: 18v-000000openrecall date: january 02, 2019description18 leg/out/brz v3 head unit reprogramsafety riskdue to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. If this occurs, the head unit display will not boot, causing the screen to remain blank. In this condition, while backing the vehicle, the rearview image may not be displayed. The failure to display the rearview image creates a non-compliance with the requirements of fmvss 111 ' 'rear visibility,' increasing the risk of a crash.there are 1000's of these on backorder causing us to drive around in unsafe vehicles because they do not know when replacment units will be available and they are not providing a loaner car in the meantime.this is unacceptable for a company that prides themselves on their safety!!!!!
Electric system fail. Repeatedly the windows wont work, blue tooth goes down. But more concerning when sitting waiting in a parking lot the whole car will shut off. Not a sign of life. Cant turn car on, no radio no lights, no use of key fob - nothing.car can be jumped and back in action.had the egi control replaced and other parts. But the very next day - again while waiting in parking lot - which we do a lot of in the pandemic - no windows operated , rear life did not work and then suddenly the whole car shut down again. Had to have dealer come jump car and back to shop
The entire "infotainment" system, central display console, and control panel does not work.it will not turn on.the screen is black.nothing works.the rear view camera safety system does not work.the radio, bluetooth, and navigation system does not work.this symptom is constant.it occurs when stationary, in motion, in city, highway, turning - always. In reverse the rearview camera does not display an image. The hands free calling system/bluetooth does not work - again, this issue is constant regardless of conditions.
Quick 3mi trip for fast food run. Car would not re-start after drive-thru, engine off (to save gas). Vehicle was stationary and parked in all instances. Weather was 50f, light rain. Incidence on 12/31/2020; 2/14/2021; 2/22/2021. Resolution was simple jumpstart not longer than 10s connection for ignition to work again. Without which, car simply stalled. Speculation for cause of dead battery was low mileage driven daily.
To: subaru motors consumer reports nhtsai, richard mcnitt, am the very unhappy owner of a 2018 subaru outback (4 cylinder ā€œtouringā€¯ model with 33,900 miles), vin 4s4 bsatct j3362742.primarily on the basis of ā€œglowingā€¯ consumer reports reviews i chose this modelā€¦.sad to say this was an unfortunate choice.i list some of the troubles endured: ā€¢ shortly after delivery the ā€œradio-gpsā€¯ failed, replacement was in short supply(!), did without several weeks and the re-installation had a glitch.ā€¢we were informed that the radio would always ā€œcome onā€¯ when the car was started, my wife finds this very annoying,ā€¢we find the road noise to be excessive, especially at around 25 mph,ā€¢we were left sitting twice with a ā€œdeadā€¯ battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes.ā€¢ā€¢but the worst situation was thisā€¦..my daughter, granddaughter, and i were 500 miles into a 600 hundred mile trip to a north carolina beach when we exited the interstateat laurenburg nc at about 3pm on a very hot day.at the first intersection stop sign when the accelerator was pushed at first nothing happenedā€¦that is the car did not accelerate, then abruptly the car lurched forward.alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result.as it was now late on a saturday afternoon in this small town with no local garages open, we had the car ā€œroll-backedā€¯ to the nearest subaru dealer in fayetteville, nc and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach.the fayetteville subaru dealer called on monday morning and said ā€œthey could find nothing wrongā€¯, and to pick up the car (another 100+ miles each way). Needless to say, i was very nervous the whole way home from the beach ..but the trip was without incident.
In 2018 a new law went into effect requiring all new cars cone with rear backup cameras. The subaru starlink infotainment system that is on all new subarus are defective, buggy, and subaru has no permanent fix. It renders the rear camera unoperable, replacements are on backorder and subaru makes owners continue to drive their card when it is unsafe and not following the new law for 2018 cars. I want subaru to fix this safety issue and provide affected owners with loaner cars while waiting for a fix/replacement.
Automobile would not start ignition on lights flickered battery was on the verge of dying had to jump start it to get going in the morning of course it was stationary in the garage in a very tough location
Infotainment system is faulty.i have no back up camera, bluetooth, radio, can not program clock. Subaru dealer says there is no fix other than to replace head unit.i have been waiting since dec 14th for this replacement unit. While at dealer i asked for a loaner and was denied.subaru said the car was safe to drive which is not true since their biggest safety feature isnt accessible
After putting on hazard switch and leaving vehicle, i came back to vehicle and the keyless entry would not function. System did not seem to recognize my smartkey as the door handle sensor did not operate.i tried the buttons on the smartly fob and they too did not function.also tried the mobile remote app and that too failed. I had to use the mechanical key to enter vehicle.of course the security horn goes off, but strangely i was able to start vehicle so system was able to recognize my smartkey after entry.problem seems to only occur after a specific time period.if i put on the hazards and come back in a couple minutes, system works normally.it seems to occur around the five to 10 minute time frame.
I am on my 3rd car battery. One was replaced under warranty, one was paid for out of pocket under 31,000 miles.
Battery is completely draining without cause and requires jump start. Car battery drains after not driving for a little as 3 days. Vehicle was parked in a garage and on the street. Subaru maintenance verified that no lights were left on. States battery is good and i just have to start and drive everyday.
Trunklid found open, nowhere near car to actuate it with keyfob 3 times since purchase. First two were given benefit of doubt to accidently actuating.also battery has been completely drained coincidently in the same time period.after some research found that this is been a common problem with some subaru owners. Call tosubaru dealership and corporate and set it must be a malfunction and told it must be a malfunction car is 800 miles past warranty and have not taken to dealership as of yet. I have learned of a class action lawsuit regarding this battery drain but subaru did not acknowlege. For lack of mileage details approx 2 years first incident then twice in the last year.as stated earlier i thought it was operator error until 3rd time and i researched the problem.
Oem battery failed at ~17,800 miles.
Second occurrence of the problem in less than a week. Replaced original battery on 7/24/2020 (see complaint number 11341827). Battery drains for no reason, leaving battery dead and car inoperable. Car was stationary on driveway. Could not start it, so checked battery which was dead 0 volts.
I was parking my 2018 subaru outback premium next to my house on my parking spot, my foot was on a brake pedal, it left around 50'' to complete a parking, like suddenly my car start moving forward even that i was strongly pressing brake pedal, car went over curb and hit a palm tree that is next to my parking spot. Car suddenly accelerated and i was not able to control the car. Car front bumper, grill, radiator was damaged. Today, my car is in body shop. It was very scare experience. From my background i am driving 12 years without any car accident.
The radio head unit will randomly not connect to apple car play. It will also get stuck on a fm radio station and not respond to anything until the battery is disconnected.this happens while driving and there is no way to control the volume or anything. I have been for software updates.
Battery prematurely dead. No crank, no start.10-03-2020 parked in a lot. Jump started. Took to subaru dealer , technician inspected and found battery functioning as designed and passed load test.extreme amount of corrosion on battery terminal removed.a few days later, didnot start, more corrosion on battery terminal.jump started.technician informed driver to take on long drives to charge the battery.vehicle with 14,600 miles.long drives in excess of 20 minutes taken just to charge battery. A few days later battery left driver again stranded , jump started.new battery purchased for $178.04.
The oem battery was failing to hold a charge and died one day after driving a short distance. Had to have a local tow service come and jumpstart the car. Took the car to the local dealer and they needed to charge the battery.
This car is less than 3 years old, 28000 miles and the battery has been replaced 3 times and the alternator once. The battery died again on 4/26/21 and won't hold a charge and so i will be taking it in again and they will probably just replace the battery again. There is obviously something else wrong.
The battery is draining and has left us stranded once. The dealer ship replaced the battery once with the same subaru oem battery, but the draining persists.
At 27k miles, my car was getting slow to start. I took my car in to the dealership at almost 30k and they had to charge my battery for 1.5 hours. Two weeks later, my car was beeping and i had to pull into a shop who said the charge of my battery was too low to detect. I had to replace my battery.
Sunday,august 1, 2021, at 9:05am, i backed out of my garage and when i attempted to turn my car, the steering locked, the car was drifting backwards and i had no brakes. As a result the car kept drifting backwards , off the driveway into the woods, hitting a tree. Once stopped, i was able to start the car and drive it out of the woods.the entire driverā€™s side was sideswiped and mirror torn off. I was not injured, but could have been.i called insurance that day. On monday, we contacted the subaru dealership.the local police were notified and documented the report. The insurance adjuster determined the car unsafe to drive and it was towed to the dealership august 4, 2021. There was no warning or indicated problem prior to the incident.
The contact owns a 2018 subaru outback. The contact stated that after driving to the store and parking the vehicle, upon return, the vehicle failed to restart. The contact's husband jump started the vehicle and the vehicle was restarted and driven to the residence. The contact stated that the failure later recurred. The vehicle was not taken to an independent mechanic nor an authorized dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 16,660.
The battery prematurely drains when driven for multiple short trips. It also drains while sitting if it is not frequently driven for medium-length trips.
Vehicle was stationary at home in my garage. Battery was drained. Aaa had to be called to boost. Brought to dealer on june 3, 2020. They checked battery. Battery tested fine. Situation occurred again on (sunday) june 7, 2020, again at home in my garage. Dealer is closed on sunday. Will call on monday to discuss problem. No electrical accessories were left on to cause this problem on either day.
The battery dies within a year of being installed, this has left me stranded waiting for help on multiple occasions as well as made me late for work.i have had the battery replaced 2 times within 3 years of ownership.
The battery in my 2018 subaru outback has died 3 times in the past 6 months. The first time i was parked close to a local mechanic and after jumping and testing the battery he deemed it dead and replaced it. 2 months later, while parked and idling as i waited for my husband at an appointment, the car shut down and went dead. It would not restart, but after i waited a few minutes it restarted. A month ago as i was driving about an hour from home, all the dashboard lights went on and the safety (eyesight) system disabled. I took the car into the dealer the next day and also told them about the dead battery and asked them to check the electrical system for a drain. This morning (exactly one month since dealer service) the battery was dead again. After jumping it and starting the car i discovered that the rear liftgate will not work. I have tried from inside the car, outside using the button on the liftgate and remotely with the key fob, nothing. After a a quick internet search i see that this battery drain is a common complaint with this model/year and that subaru just replaces the battery rather than address the underlying problem. This is not acceptable, i should not have to worry about whether my car will start every time i get in it.
This is the second time in two weeks that our vehicle has failed to start. A week ago it left us stranded at a walmart, and today in our driveway...there isn't any electrical device in the car that will energize. The car won't even respond to the vehicle key fob.we can't find any recalls on our vehicle...but we notice you have several complaints (401) with many being electrical issues ' failures. This vehicle was stationary during both of the described issues. I think this time total battery failure has occurred. Please note there weren't any indicatorswarnings that the battery was going to fail. This vehicle is less than three years old, with just under 18,000 miles never driven anywhere in snow areas while deicers were in use. Will be contacting subaru this am for assistance
Tthe battery has gone dead several times.the dealer replaced the battery one time under warranty.it now indicates a weakness in cranking power after the car sits without driving for a few days.it needs to be replaced with a new and more powerful battery.
Approximately 26 months (38k miles) after purchase, the vehicle would no longer start. The issue appeared to be a bad battery which was then replaced. The manufacturer stated that trips shorter than 45 minutes result in a net loss of electrical energy in the battery and it was therefore my fault.
Twice in the past 12 months my subaru outback has left me stranded with a dead battery.the first time i drove to the grocery and the battery was dead after i finished shopping.second time i drove to church and the battery was dead upon leaving.
Infotainment screen went black on december 17, 2018. Radio, navigation system, bluetooth and rear camera are all inoperable.
Battery does not charge and requires replacement every 200-300 miles.
Vehicle has 17,000 miles, battery has died at least 6 times.battery has been found drained in the am after being parked in garage.dealer replaced battery at 16,000 miles.battery problem still exists. Subaru tries to explain problem by stating interiorlights are left on or key was left to close to car.tests show there was no parasitic drain on battery.subaru does not want to fix or admit the problem.
Premature dying of battery at around only 20,000miles.we suspect flaws of the battery or electric issues.we did find lawsuit on 2016-2020 subaru outback on this matter.
Head unit is malfunctioning multiple times per day.intermittent phone muting, intermittent phone disconnect, no volume through apple car play while in park, speakers come through on weird channel extremely loudly all of a sudden, no volume on radio, channels on radio all of a sudden change, pulsating power signal through usb port(changed multiple cables)says its charging device but device dies, voice command button on steering wheel not working intermittently, phone connected on car play but car says no phone connected.starlink will not start up and have to restart car.intermittently squealing in the car.for all problems car may be moving or stationary.in park or drive or reverse.may be on any type of road condition going any direction.this intermittent behavior has been occurring since the onset of ownership.
Car was purchased in june 2018. Peridically over the first two years of ownership the battery would die and the car would require a jump to start. Since the onset of the covid pandemic - with the car left unused (in a garage) for more extended periods - the battery dies frequently, each time requiring a jump to start. Now, if the car is not started at least once every 1-2 days the battery will be dead.
When i park my car in the garage on thursday july 2nd and close the garage with no problem.on july 4th my wife open the garage and got a chair from her car acura rdx and watch the fireworks on the drive way.later on put the chair back in her acura and close the garage.sunday afternoon i had to go to the garage and get tools to fix the bathroom sink and saw the subaru outback hatchback open.i then found the subraru outback battery dead and the hatchback all scratches.my wife only has her acura car fob, the other subraru hanging on a closet door.my subraru key fob is in my work computer briefcase.definitely nobody touch the subraru fobs.however, i only drive the subraru outback to work ( vanpool meeting location) about 4 miles from my house and usually about 5 minutes one way. The car unable to startup after the incident.
The battery keeps dying for no reason. Thr first time it occurred was in october 2020. We jump started the vehicle and drove it. It died again two days later. We replaced the battery with one from an auto parts store. Approximately 5 weeks later in december 2020 it did the same thing. We went to start it up and it wouldn't start. We jumped it and drove it for approximately 30 minutes. Went out the next day and it wouldn't start again. Took it to the dealership and they stated the problem was the battery so i paid for a replacement. Exactly a month later, january 2021, i went out to start the car and the battery is again dead. I will be taking it back in to the dealership this week.
Stereo output abruptly changed from all speakers at normal volume, to one speaker at increased volume. Vehicle was in motion in an urban setting. This kind of random volume change from the infotainment system while driving can be quite jarring and surprising.
I have a fairly new oem subaru battery in my 2018 outback. It continues to drain unexpectedly. I know about the tailgate problem. Also, i turn everything electrical (that's possible) off in the car when it's garaged. The battery often fails to start the car when it's unused for a few days ' even after previously driving long distances.
Dead battery issues - if doors or liftgate is open for even short amounts of time the battery goes dead. Have had to had it jumped 6 or 7 times since we bought it 3 years ago. That leads to issues with liftgate and passenger windows, requiring deal resets. Issue started at less than 10,000 miles.
The central display console where backup camera is went to black suddenly and will not turn on. This is a safety concern. Here is a link to many other 2018 2019 subaru owners reporting same issuehttps://www.cargurus.com/cars/discussion-t75428_ds961674
Information systems fail to rebooting.backup camera fails etc
Bluetooth will randomly disconnect.sometimes it lasts a few minutes, sometimes a couple hours.unable to re-connect once it does, so we have to mess with settings while driving to switch to aux cable, radio, etc or pull over and restart the car completely.we have verified the issue with 6 different devices.none of the devices demonstrate the same issue with any other bluetooth devices (we use a speaker for hours on end in the house with no issues).combine that with the infotainment screen being incredibly slow, this is a frustrating issue.
Battery corroded excessively so much so that when it was able to be removed the connector for the battery broke. Battery was replaced and the passenger window can't be operated from driver side, one touch driver window no longer works either.
Battery randomly discharges to zero voltage. Passenger window randomly cannot be operated from drivers side. Sometime it can, sometimes not.
Car would not start, clicking noises came from the fuse panel located inside vehicle to the left of the steering wheel which we never had heard before, no prior indication of low voltage or battery discharge. Eventually red battery icon displayed briefly on instrument panel. Unable to start, had to get a tow, jump unsuccessful.fortunately car wasparked at home in the garage. Lights were not left on nor were doors or liftgate ajar.
The car failed to start after being left for a few minutes in a store parking lot. I had called for help, made one more attempt to start it. It started (barely) so i drove it to the dealer a few blocks away. I was told that my battery tested bad 180 cca vs 490 specified. They replaced it under warranty (no charge). Weather was mild, not cold or hot. I had purchased the car new 2 years 5.5 months before this incident. I did not think much of it at the time, but recently learned that there were other reports of this problem with this vehicle. I have started using a battery maintainer charger once a week to keep the battery fully charged.
Battery in my 2018 outback continues to be dead when i go to start it after sitting overnight. Just took it to the dealer and they called and said they did not find anything wrong.they are keeping it overnight to see if it is dead in the morning.in the past week i have had to jump start the car 5 times because it was dead. Justcalled subaru and filed a complaint about the problem. This is my 4th subaru and never had a problem like this.
These incidents are ongoing problems from purchasing my first outback 4 years ago. The question/answer below (*when did this happen?) cannot be answered truthfully, pinpointed to an exact date. It was a brand new car purchased from the dealer and my current, second one with the same exact issues are also a new purchase from the same dealer.the hazard flashers:when the car is in parking and hazards are on, if one locks the car with the fob, they won't be able to unlock the car with the remote anymore. The tiny key from the fob needed to unlock, which is hard enough especially for someone with disabilities and consequently triggers the car's alarm. Weather warnings:this outrageous thing started just a few months ago (nov. 2019), when i was prompted to update the firmware. Ever since at any weather phenomena (regardless of my phone being plugged in or not, bluetooth on or off) a warning appears on the screen and one has to interact with it. This warning pops up sometimes every 2-4 minutes while driving. Especially dangerous on the highway at high speed, at night and while using the navigation system in unfamiliar areas since one's been distracted by the blacked out screen. When i first reported this issue at the dealership they spent an entire day finding the problem, unsuccessfully. Which is a huge surprise because there are multiple websites and forums (https://www.subaruoutback.org/threads/weather-alerts-on-the-head-unit-radio.449129/) discussing the problem with no solution, going beck for years. While i appreciate the effort, it's absolutely not my vehicle's job to tell me about the weather.
When i turn on the hazard emergency flashing lights on while parked and engine off and i lock the car , both keyless remotes stop working when i try to unlock the doors to enter. To be able to access car need to use the manual key, alarm horn goes off and then push the engine start button and all seems to work fine again. Has happened multiple times.
During vehicle operation, both stationary and in traffic, the driver window intermittently does not close normally. Upon activation to raise the window when in open position, it rises only partway, then bounces back down. Only after repeated efforts, using multiple maneuvers of the power control, sometimes requiring pulling over on the highway so as not to further drive distracted, can one finally raise the window.this is a safety issue in that it requires driver attention during vehicle operation. It is also a hazard when needing to close the window rapidly to avoid dust, debris, weather precipitation, or strangers approaching the vehicle. We have taken it to the dealer to fix it on multiple occasions and each time are told that1) nothing was wrong (again, it is an intermittent issue that we have documented with video2) it was software-related and that they updated it to fix it and3) it was the power window regulator and assembly (replaced twice).none of these efforts have solved this issue and the dealer has not been forthcoming with a reasonable solution over the past 2+ years while we are approaching our warranty expiration.
Batteries drained spontaneously while vehicle was stationary. Old battery replaced with new one and the new one was dead 24 hours after replacement
Battery drains for no apparent reason while parked overnight in driveway.
The battery keeps draining when not used and then the car refuses to start and i need to get jump start. This can be dangerous if the car needs to be moved urgently
My 3 year old outback is on its third battery.the first died when the car was 11 months old.then in summer 2020 (car was 2 years old) i had to put in the 3rd battery.i installed an aftermarket battery since subaru was closed at the time of the issue.now this third battery is being inconsistent in starting or seeming as if thereā€™s a dead battery.the battery, alternator, and starter, test as 100% functional.my dealership told me in a may 6th phone call that there was nothing wrong with my car, that i just needed a stronger battery.that would make the 4th battery in a 3 year old car.i was advised to purchase a charging jump pack and carry it with me every day.this is not a viable solution for a car that has to be jump started 1-2 times each day!sometimes the issue is after long periods of driving, other times the car has been on short drives only.a local repair shop believes the issue is computer or fuse box related.my dealership disagrees.yet i know that there are class action lawsuits against this model that read as if they are describing the issue with my own vehicle.
The contact owns a 2018 subaru outback. While the contact was driving, the automated driving system stopped working and the back-up camera did not function. The vehicle was taken to the dealer (steve moyer subaru, 201 s centre ave, leesport, pa 19533, (888) 696-0345) where it was diagnosed that the computer that controlled the electronic and safety systems malfunctioned. The dealer explained that the failure was occurring with multiple vehicles and that they would replace the component under the warranty. The repairs were completed and the electrical failures were remedied. The manufacturer was not notified. The failure mileage was 12,285.
My relatively new subaru failed to start, and had no electrical power at all.the oem battery would not charge with a home charger, but was able to start with a jump from aaa.at subaru of bend, they stated the battery had not failed, but that subaru's are programmed not to charge the battery below 40 mph.they installed a software change that removed that "feature" since we use the vehicle primarily, but not exclusively, for around town driving.this non-charging is a safety issue since the failure to start occurred without warning,nor would any reasonable person expect a car not to charge the battery when driving predominately on local trips.there was no warning of this "feature" and if the car failed to start in a remote location, this could be a safety issue.we do drive the vehicle to trailheads in the national forest and wilderness area's, and subaru advertises its products, such as the outback, and being suitable for back roads driving.
Three items: when vehicle is switched-on - video display for reverse/backup camera is not working. Display components are responding to touch but no audio is heard for radio, phone, or navigation. Once vehicle is switched-off - display console and side lights (on center computer) remain illuminated pulling from the battery. Now my car is dead and requires a jump!
Harman-kardon audio unit failure at 8,000miles. Results in loss a basic back up camera function. Extensive safety features on this vehicle-basic back up camera not working.
I have owned two outbacks a 2016 and 2018 and both have had the problem of front windows will work and then for what ever reason i will roll window up with power switch and wind will automaticallyroll half way down and stay there ifi try to roll it up again it does the same thing .until i pull over stop car and reset the switch the way the dealership showed me to do ,this only works sometimes so i am left with my window half way down.this is unsafe especially when it is raining and my wife is trying to pay attention to driving with kids in the car .not to mention leaving her car with the window down unsececured for someone to get in her car and hide to harm her ,most of the times she cannot get window to reset. Can you please help with this issue,one dealership has claimed that it is a electrical problem and they know how to fix but they are up north i am far south.
The car is parked. The flashers are activated. The car is then locked from the outside with the key fob. After returning to the car a short time later (maybe 5 minutes or so)the key fob is totally unusable. Lock, unlock, rear hatch or panic do not work. Must then use the key in the door lock, to unlock the door. Then, of course, the alarm sounds until you can put the key into the ignition to silence the alarm. There appears to be a time out problem because the key fob can unlock the car with the hazard flashers on, right after locking the car but this problem only happens after the car has been left for a short time. I have given this problem to subaru headquarters and they gave me a case number of 1-27586772057. In an emergency when the flashers are activated, if the car is locked and upon returning a short time later and the key fob won't unlock the car, there could be a dangerous situation, especially in a dangerous location or someone (especially an older person) might panic and not think clearly what to do next. I am able to repeat this problem at any time since it happened. I tried both key fobs with the same result.
In dec 2018 the fuel line of my 2018 subaru outback had to be replaced because it had been chewed through by a rodent and was leaking in the car.total damage was over $2000.in may 2019 another $3500 damage was discovered from a rodent chewing on electrical harnesses in the dash.the dealer told me this is because subaru is now using soy-based insulation for fuel lines, wiring, and electrical harnesses.rodents are attracted to the soy because they think it is food.in both cases my damage was discovered while trying to start the car while it is parked.but what if i was driving down the road and a chewed wire came loose that shorted something out and impacted my ability to control the car?or what if the fuel line broke while driving down the highway and caused the car to suddenly stall?manufacturers should not be allowed to use materials (e.g. Soy) that actually attract rodents.if anything, they should be using materials that deter rodents.fuel lines and electrical harnesses are critical to the safe operation of a car and these systems are needlessly being put at risk by using soy to produce them.this is especially troubling for subaru because part of their image encourages their owners to explore "the great outdoors." what happens why i go camping and park my car in the woods and chipmunks chew through my components and strand me in the middle of nowhere?or, worse, a critical system on the car fails as i'm driving home and i lose control of the vehicle and crash.the use of soy-based components should not be allowed.or, if it is, oems should cover rodent damage to these systems under warranty.at the very least, oems should be required to disclose the use of soy in the car before a vehicle is purchased.i had no idea soy-based products were used in this car.had i known, i would not have bought it. Fyi... Subaru denies using soy products.
Car lights came on after sitting not running. Went to start the car, but not enough power to start it. Battery light was on. The next day, the battery was completely dead. I had to jump start it so i could go buy a new battery.
I have replaced the battery twice and the battery is still dead if i don't drive the vehicle for more than 3 days.obviously there is a parasitic drain.i don't have an options or accessories installed that did come with the vehicle when purchased.
Battery replacement after less than 2 years
Infotainment system would not boot up at start. Loss of navigation, backup camera, hands free phone, sirius radio.
The battery has died randomly over the last 2 years.we finally replaced it after being fed up with being stranded in different locations. Most recently, it died twice within a week. Both times i drove to work, parked and 2 hours later, the car had to be jumped to start. I took the car to subaru and they wanted to charge me $250 to insert the same battery.
Battery is not keeping charge, unable to start vehicle even after daily driving. With an infant, we need something more reliable, being stranded is not an option. Vehicle has not been inspected, upon further review this is a constant problem with lawsuits requesting for a resolution against subaru. Battery indicator light would turn on and lights would flash when able.
Battery was completely discharged at least 3 times.on one occasion i was in a very remote location and i was fortunate to find someone who provided a jump.the other two times were in my garage.for all three of these occasions i looked for a cause like a light left on or some obvious battery drain and i found none.this has always been a mystery to me.i grew up in an auto repair shop and was a mechanic in the us army so i'm not exactly a novice or inexperienced about these sorts of issues.all of these events happened when the car was parked.
** 2018 subaru outback ** this has happened three times**driving car when car shuts off complete loss of power engine turns off without warning at various speeds - seems to occur when the low fuel warning system turns on at 1/4 tank of gas. This 3rd time almost got me killed traveling at 45mpg when it happened today inside a major intersection. Software / sensor for the low fuel system? something is very seriously wrong. 1. Is this car safe to drive with a full tank of gas?2. Has there been other complaints about this exact problem?3. Is there a recall or fix ?
My subaru 2018 outback has had one episode of the battery dying while under normal use while stationary. I had only the electrical system on (no gas) for approximately 20 minutes while listening to music, using the bluetooth phone function for approximately 10 minutes, and with the fans on. I was subsequently unable to start the car after completing these activities. There was no indication that the battery was low prior while driving, and no errors were on the dashboard indicating any alternator or battery issue. I had to seek assistance from strangers to get my car jump started. The issue has not recurred but i have been trying to not place strain on the electrical system since, fearing being stranded.
I have been having battery issues with my 2018 subaru outback. Ended up replacing the battery with a new one and am still have issues with the car draining the battery to dead if not run for a few days.
Vehicle developed drip from transmission approximately mid june 2018. Took to dealer & unable to find source after 11 days in shop. They put dye in and i drove until 7-30-18 when drip returned. Car in shop 6 days for new transmission. Car returned 8-9-18. 11 days later 8-21-18 major oil leak & vehicle towed to dealership. As of 8-24-18 they are still attempting to locate leak. Will have to pull engine. May not get car back during august. Outback has less than 15000 miles. Have contacted subaru requested lemon law as the vehicle has nearly 40 cumulative days in the shop since purchased 8-16-18. Outback has also had 2 new radios and multiple software updates for numerous radio issues.
Battery had to be replaced within a year of owning the car as it would not start and could not be recharged. Since replacement i have had a few times when the car wouldn't start again.
Chronic dead battery.replaced 4-year-old completely dead battery with a brand new battery, which was also dead within 3 days.research shows there is a know problem with subaru battery drain, possibly with regard to a fault with the rear lift gate.have tried to contact local subaru service but was sent to voice mail and have not received a call back.
Display panel shut down, completely dark, disabled are radio, gps, navigation and most importantly the back up camera. The dealership admits they are seeing quite a few of these and a new radio to repair the problem will take 3 months to arrive, no guarantee this will fix the problem. So i will be without a backup camera, deemed critical enough that it is mandated on all new cars for one quarter of the year. I also assume if not fixed by my next state safety inspection i will not be allowed to drive the car. So far i have received nothing from subaru.this looks a pretty big safety issue being swept under the rug.
I drove to a nearby town, indicator said 40 miles to go before empty. Parked. Restarted the car after half an hour. Most of center display functions were dead. It did show back-up view, but no radio, no map. Drove toward home and gas station. After twenty miles, on cruise control at 70mph on highway, engine suddenly started racing as though it had down shifted, i braked and headed for the shoulder. No turn signals, no indicators, no emergency flashers - it seemed that the computer crashed when i ran out of gas. After adding gas and restarting, all was normal except the the radio memory had been wiped.
The head unit in the sound system/electrical system keeps failing resulting in a loss of all sound functions.i don't get any warnings of problems as the sound system simply does not work.this is unsafe.to date, the dealer has replaced what he calls an amplifier twice.the new unit works for a few days or weeks and then fails again.so far, the other components connected to this system -- back up camera, for instance, still work.i don't know if this is related, but the rear hatch has opened by itself three times, each time when the car was parked.once, this caused the battery to drain because we did not discover it for more than 12 hours.once, there was damage to the rear hatch because we did not know it was open and it was damaged by the garage door when we opened it remotely from outside.
Purchased the automobile with about 7,200 miles on it with extended warranty. Battery failed at 8,000 miles. We replaced it with a new premium battery from aaa.. New battery worked for 8 months then drained overnight. Aaa recharged it and said alternator worked. When driven or backed up after recharging, automobile beeped constantly for approximately 1/2 mile and stopped while in motion. Beeping stopped when vehicle stopped, but started again when vehicle moved forward or backed up. Left with subaru dealer overnight. Battery was completely drained this morning when service technician tried to start it. Service tech said they could not diagnose problem. Per my internet research, this seems to be a common problem. Subaru should fix it, but seems to be dragging their heels on this issue. Our subaru is unsafe and not driveable in its current condition. Please investigate and provide assistance.the vehicle has been stationary when the battery drained. The beeping occurred when the vehicle was in motion on a highway and city street. It restarted when the vehicle resumed motion. The beeping continued while the vehicle was going straight or turning while in motion. It stopped when the vehicle stopped. Steering did not feel normal. It was a little sluggish and less precise than normal.
Battery was dead in may 2020. Purchased new battery 5/28/2020. New battery was dead 6/4/2020. New battery had lasted only 7 days.
Within the first year of owning the outback i had to have the infotainment head unit replaced twice.i am still having issues where the radio will come on but there is no sound, the radio will turn on full blast after a hanging up from a call, back up camera will be black upon backing up, screen will freeze, steering will lock up when backing out of my driveway, and after my 36k mile maintenance now my car is making a strange humming noise.there are so many complaints about this car and nothing is being done about it.subaru needs to provide more than a puny extended warrenty.this car is a lemon and they know it.
Smoke electrical short issue in driver side mirror.diagnosed by subaru mechanic to be a short in the approach light module.significant smoke was emitted from mirror with burn marks on bottom inside middle of mirror.the car had just came to rest in a hospital parking deck.car was removed from deck in order to prevent fire hazard.note - a 10 amp fuse did blow which caused a failure of the tpms (tire pressure monitoring system)and the remote lock/unlock system.
The battery seems to drain very quickly and without apparent reason. The dealer recently replaced the battery under warranty but did not explain why it has gone bad so quickly. I was stuck a number of times with a suddenly dead battery. I am concerned that the actual cause of the draining has not been addressed and i go off the warranty in another month. I have read that this problem has occurred with other owners of this year outback. This occurs after the car has been sitting for a while.
Battery on car just goes dead.put 3rd battery in car before it was 3 years old. Several times, we noticed that rear hatch motor does not shut off - just keeps running.then if you start car again & immediately turn it off - rear hatch motor stops running.been to dealer multiple times & sent letter to subaru customer advocacy dept - they refuse to acknowledge car has a problem.offered to pay for extended life battery.first time it happened, car was parked in our garage overnight - having been loaded the previous night to leave early the next morning on vacation - car wouldn't start and battery couldn't even be recharged.one time backed car out of garage, turned it off, then when tried to start it 5 minutes later, battery was dead.we were able to recharge it, but subsequently took it to dealer where it failed the battery test and they replaced the battery.vehicle deemed unreliable and unsafe to us, as you never know if it will start.been to dealer several times about this issue and they are doing nothing to get to root cause of problem - just put another battery in car.car has 25,000 miles and warranty expired on 2/24/2021.attached are details from 2 dealer visits and letter to customer advocacy dept.first time battery failed, we replaced battery because it was impacting our vacation.we had expressed concerns about battery on 7/19 dealer visit, and battery then died on 10/19.subaru refunded us the cost of the battery.
The electrical system of the car drains the battery after a few days of not using the car.the car was purchased brand new in july, 2018. The car has a battery problem from the beginning. First time when the battery died i charged it myself and i took the car to the dealership for inspection. At the dealership they couldt find any issue. Since that time the car's battery drained completely six times preventing the car from starting. If the battery was not connected to a battery tender it went completely dead after a few days. Last time when the battery drained it couldn't be charged with a charger and also the car couldn't be jumped. After investing in a new battery and installing it on the car the battery drained again completely after a few days when the car was parked in the garage and not used.
Battery dies prematurely, if vehicle is not driven for a few days, or if parked and rear hatch is opened and closed a few times. Dead battery left me stranded five times since 3/5/2019. Battery tested well at dealership three times, so was not replaced under warranty until it failed a draw test.
Battery died 2 times within 3 months of purchase (bought used, nov 2020)first time with light left on overnight and second time after not driving for less than 1 week
Battery does not hold a charge. Have to jump battery after short periods of non-use
11/16/2018 dead battery for no known reason6/15/2019 dead battery for no known reason
Dead battery overnight and liftgate random opening when vehicle is parked in the garage.
Parasitic battery drain - premature battery failure rendering vehicle inoperable.vehicle can not sit or idle for less than day without battery fully discharging, requiring jump start or roadside assist. Battery has been replaced twice in less than 3 years and less than 10k miles on 2018 vehicle purchased new (through dealer-- under warranty) .battery replacement has not cured defect, and vehicle continues to fail. Vehicle has not been in accident, and is used customarily.
2018 subaru outback: per dealer: original battery "bad" & replaced by dealer after it failed (unable to start & won't hold charge) after 10,500 miles at 9 mo.battery also failed in our previously owned 2015 outback after only 3 weeks, & in a 2015 subaru legacy after 35 months. The 2018 outback's touch screen (& back-up camera screen, etc) has also stopped working twice, at about 2 months (while backing out of the driveway) & again at 3 months, both times suddenly, the screen going black for a minute or longer, & then turning white for several minutes before resuming the normal screen configuration & appearance.
The entire "infotainment" system, central display console, and control panel does not work. It will not turn on. The screen is black. Nothing works. The rear view camera safety system does not work. The radio, bluetooth, and navigation system does not work. This symptom is constant. It occurs when stationary, in motion, in city, highway, turning - always. In reverse the rearview camera does not display an image. The hands free calling system/bluetooth does not work - again, this issue is constant regardless of conditions.
Unexplained battery drain after several short trips and/or after car is not driven for several days .
8" navigation/display frozen.no back-up camera when in reverse. Does not respond to inputs either on the display or from steering wheel. "power" switch did not power down the unit. Stopping the engine and restarting did not reset the unit.stopping the engine, open and close the drivers door and restarting did not reset the unit.remained inoperative during morning commute (30 min). Center console remained on after exiting and locking the car.after 9 hours the battery was drained and the engine would not start. After a jump-start, the unit did reset and seems to be working normally.there should be a way to power-down (reboot) thenavigation/radio display without having to stop the car and restart the engine.
Purchased a 2018 subaru outback 5/03/18. At 19,860 miles on 12/21/19 the battery died. I jumped it, got it to the dealership. They did whatever diagnostics on it, recharged itand had me pick it up. When i went to get it, it was dead in the dealership parking lot. They then put innew battery. I went back down to pick it up.on 3/15/21, only 13 months later, my new battery was once again dead. I had been in my driveway parked for a week or possibly less.i picked it up 3/17/21after subaru had to again replace the battery.bottom line i was told by the dealership to carry jump cables because it will keep happening due to the electronics!it seems i can only upload 1 repair invoice so i uploaded the most recent battery replacement invoice. I have 2 others.
Headunit, including backup camera, has been unresponsive for over six weeks.a replacement has been on order with the local subaru dealer for five weeks.
Rear tail gate opens without activation at 35 mph while vehicle is in motion. I have a video but it is too big to send. My wife and i were on a busy highway after just purchasing flowers and plants at a local nursery when the tailgate just started to open all by itself spilling some of the plants on the highway. The tailgate locked in the open position at about two feet in the open position.
Purchased this car in feb 2018. Despite the pandemic of 2020, mileage is somewhat similar, driving trips are similar since getting the car. The battery has been dying over and over since earlier this year (feb/march 2020) for no apparent reason. On many occasions, after sitting in the driveway for a few days, a week, a day - the battery would be dead. Brought it to subaru and they told me some crap about not driving it for periods of time could cause this (a week?!). They tested my battery and said it was better than perfect. Now it's going back in to them because it is still happening and now they are claiming it's due to low mileage. They know more about this than they are leading on and are blaming the vehicle owners' driving habits instead of getting to the root of the problem.
I have had considerable starting and battery trouble with my 2018 subaru outback... Shortly after purchasing the outback, i had to get a jump start a couple of times, i thought it was my fault due to leaving a light on in the back of the cabin.when i took it in for the 1st oil change, i told the service manager. So since they knew me (it was my 4th subaru), they checked the system cleaned the post,and i left. I was back 3 or 4 weeks later to get a new battery. I went back this week because i've had to buy jumper cables so i could jump my car off for the 6th or 7th time since i brought it in to get the new battery last year. I understand that there have been a large number of folks experiencing similar problems, and i thought it would be best to add my voice.
Car was not used for 5 days and had dead battery.
We were getting ready to leave to the store and got in the car and tried turning it on and when we inserted our keys and tried turning on the car-the car would not start and all we could hear was a clicking clacking sound coming from inside the hood. We tried starting the car again and we encountered there's the same issue, the vehicle would not start at all. We went in our other vehicle straight to the dealership to let them know that our car of 2 years would not start at all and they informed us it might be a battery issue and that we should call roadside assistance for further help. We asked if our battery was under warranty and they said they didn't know it all depended on the mileage and we informed them that our car was a brand new 2018 model with under 21,000 miles. They again said if it was a battery issue best bet was to replace with them and thatit would be for a fee of $200 or more.
Entire center radio cluster has failed.car was parked in a garage and got into the car and started car and entire unit was black.this impacts radio, hands free cellular phone use, navigation, back up camera and warning system, vehicle notifications, star link program.this may sound just like a minor thing but this has significant safe operation impacts in regards to traffic and driving, cell phone use and navigation of the vehicle.
Vehicle parked in the garage overnight.battery keeps dying without known cause. Nothing left on.i've had 2 new batteries installed in the last 4 months and they keep dying without explanation.sometimes fine for a couple of weeks, then it dies every 2-3 days. Nothing is left on. Class action law suit needed!!!
After filling the vehicle with gas, the vehicle was able to start but with only enough power to drive at 15-20 miles per hour. I drove directly to the subaru dealer (at 15 miles per hour) where they diagnosed a "bad cell" in the battery. They sold me and installed a replacement battery which resolved the problem. The vehicle was 2 years old with 42,581 miles on it at the time.there were no warnings prior to this incident and the vehicle and faulty battery were not inspected by anyone other than the mechanics at the dealership.
Drove the vehicle for a short period of time and the battery keeps going completely dead, after we turned if off, for this reason this car has been to the dealership 3 times. The first time they said it was the dcm or something that controls the electrical current, than 2nd time they said it was the battery they installed a new one, than the 3rd time they couldn't find out why the battery was draining they used a parasitic draw test to find out, but they just recharged the battery and give us the car back.
Purchased vehicle in new condition in 2018. From there on forward, i've experienced problems with the radio system not wanting to work. There was no sound output. We thought it had to do with the radio satellite itself, but overtime the real issue was uncovered. After only 6 months with a brand new battery, my vehicle would not start. I'd later learn the battery depleted prematurely, and all the dealer auto shop would recommend is buying a new battery. The radio worked just fine after each time i've purchased and replaced my car battery. Now having replaced the battery twice for $197 each time, i've learned this is only a band aid fix that would last 6-12 months. I have saved my receipts but did not attach those as they contain personal info.
Repeated battery failures. Two battery replacements and battery still is not holding a charge. First battery replacement at 17,120 miles - 5/30/2020 second battery replacement on 21,300 miles - 2/20/2021 latest, battery died on 8/22/2021 with about 24,000 miles. Had to be jumped.
The contact owns a 2018 subaru outback. While driving 35 mph, the fuel gauge indicated 40 miles remaining, but the vehicle ran out of fuel. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Dead, drained battery- no response from car, unable to even open with key fob.car parked in garage at home.
Battery appears to have parasitic drain which results in inability to start the vehicle if not driven long distances regularly.i purchased the vehicle from a local subaru dealer in october 2020 and have had to jump it or charge the battery at least 6 or 8 times.the vehicle is not a reliable source of transportation (cannot leave at airport for instance) and i've had to purchase jumper cables and will soon purchase a trickle charger and a battery booster to use until the problem is resolved.
I started my car when i was 0 degrees outside. It started but after driving 15 minutes i shut it off. Started it 10 minutes later and the battery was nearly dead. I had to drive the car home in limp mode. This is the 2nd battery in my 2018 subaru and the car is only 2.5 years old and has 54,000 miles. The battery in these cars are know to die quickly and subaru won't resolve the issue.
When the power tailgate is left opened for a prolonged period, the battery drains. The shortest hours left opened was 4 hours. Took the vehicle to the dealership, and the battery was tested to be normal (rated 550 cca, measured 504 ca, voltage 12.74v, temperature 90f). The instruction provided by the dealership was to run the car every day to keep charging the battery. The car is equipped with the memory height to keep the hatch open, and that feature is useless when the battery keeps draining.
Battery drains for no reason, leaving battery dead and car inoperable. Car was stationary on driveway. Could not start it, so checked battery which was dead 0 volts.
2018 subaru outback, only 10,500 miles, battery keeps draining, and finally would not crank the engine. This happened 10-24-2020 (sat.) dealer white bear subaru would not answer his phone in service department. Called subaru roadside assistance, they would not tow to a subaru dealer, onlya nearby independent repair facility. I rejected that, and since it was the weekend, i had to purchase a napa aftermarket battery, even though subaru warranty was still in effect. Cost me over $160,00.
The vehicle's original battery died after only 30 months of use.i tried to start the car one morning, and it would not start.a new battery fixed the problem.this happened during a period when the car was driven for short trips only a couple of times a week, during the early part of the covid-19 pandemic shutdown.i am reporting this because of other reports of a possible electrical problem in subarus that has caused batteries to fail earlier than they should have failed.
Battery died many times. Car is just under 3 years old, with 18,000 milesstill under warranty. Dealer said the car must be left that they needed to test. The cca rating is 300 something. A friend in colorado has a 2019 forester with a cca of 620! very similar engine, both models are touring. Could it be that vehicles in less colder areas are fitted with inadequate battery cca so subaru can save a few dollars?also the rab light came on while driving at highway speeds. How is that ok? the infotainment screen has frozen multiple times. When it did the volume of the radio could not be lowered..i was parked when it happened, (radio was loud) then started driving and couldn't lower it..please note:these electrical issues occurred at different times ... I have no idea if they're related
Battery drained and died for no reason within 2 weeks of purchase.
One day in april, the battery was spontaneously completely dead. At the time it seemed that leaf debris shorted the circuit of the battery causing connections to corrode and the battery to be destroyed. The dealership replaced the battery because it was within warranty. The new battery now is having issues within 6 months of installment. Within a 4 day period the battery has been drained 2x inexplicably (9/23/20 and 9/26/20). The first time it could be jumped to allow vehicle use, but the second time it could not. The subaru dealership advised it is likely a bad cell in the battery and wants to replace the battery.
Radio and maps went to a black screen several times at 5k miles.it was sent to the dealership for update.still had issues, but not as many.then the lighting went out on the radio buttons.replaced main head which was covered under warranty w/a 100 dollar deductible.automatic door locks work intermittently when put in gear, drivers window control panel does not work for any windows in the car other than the drivers window.had transmission issues after 2 months of purchase.it idles high and does not smoothly glide into gear.windshieldwas cracked by a small rock.it was replaced and two weeks later it cracked again.
The contact owns a 2018 subaru outback. While the contact's wife was driving 50 mph, the vehicle shut off without warning. The vehicle was towed to mccurley integrity subaru (located at 9620 sandifur pkwy, pasco, wa 99301, (509) 412-7100) where it was diagnosed that the vehicle ran out of fuel. The contact was informed that when the fuel gauge displayed 20 miles to empty, the fuel tank was actually empty. The contact was informed that the fuel gauge was defective and the manufacturer was working on a remedy. The manufacturer was not contacted. The approximate failure mileage was 2,000. The vin was not available.
I have always wanted a 3.6l and this is my first 3.6l 6 cylinder 2018 subaru outback! am disappointed with few problems: the front seating is not comfortable and not supportive at all, especial in hard turns the seats will not hold you in place, the seat bed is to short and does not support long legs if you are over 5 feet tall. For some reason this is my 3rd subaru 2nd outback that has wheel alignment problem right out of the box!!! i always seem to be pulling the steering-wheel/vehicle to the right and my steering is always on a 15-20 degree off and if i don't steer and pull to the right the vehicle drifts way to the left lane and this dangers and a major problem. Also while driving on highways with speed over 60 the vehicle vibrates i took it in for 4 tire wheel balancing and i hope this will fix the problem, mind you this is a new car.2018 outback has a problem while driving on highways and speeds over 60 the vehicle drifts or sways dangerously left and right out of controlas if something is pushing or pushing the vehicle left and right, i don't know if the highway vibration with speeds exceeding 60 is associated with the sway or its a wheel balancing problem. Previously owned subaru's2011 outback, 2011 legacy, 2014 outback, 2018 outbackwith only 290 miles on the vehicle with a full gas tank i drove it till it displayed and the gas light is on that i only have 40 miles to go before running out of gas so i drove it to be precise another 12 miles then stated that i only have 30 miles to empty and parked it while i went to work , 6 hours later to go home and the vehicle will not start, unfortunately i ran out of gas! i don't know if this was a glitch or its going to be a problem but i will keep my eyes on it.
Was driving on highway while fuel range indicated on dash just hit 30 miles to empty and car ran out of gas. Was never informed by subaru of any recall for this vehicle.
Dashboard told me i had 20 miles worth of fuel left when suddenly the indicator changed to a dash and the car ran out of gas. Occurred while driving 50 mph on a busy expressway, thankfully in the slow lane.
The contact owns a 2018 subaru outback. The contact received a recall notification for nhtsa campaign number: 18v773000 (electrical system, fuel system, gasoline) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (subaru of santa cruz, 4100 auto plaza drive, capitola, ca 95010) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Ran out of gas when gauge showed 40 miles left- car locked up on a 70mph freeway - reported to subaru almost a year ago and recently saw where a recall had been initiated but called subaru customer service and they have no idea when this will be resolved even though they have know about it for a year - why is this not a safety issue that the nhtsa is forcing them to fix
I was driving and the fuel indicator indicated 70 miles to go last time i saw it. I only had to drive 10 miles home and the car suddenly stopped, thankfully on a local road. Some warning lights started appearing and i couldnt make what the problem was. I tried to restart a few times until i decided it had to be fuel. We pushed car to side of road and went to gas station to get gas. Came back with gas, refilled and car started and went home. I thought it was my fault, althought i couldnt explain why the last time a saw the fuel gauge said 70 miles and i was just going home, not even 10 miles to get there.
I found a crack in the upper right hand corner of my windshield (subaru outback 2018). The vehicle was stationary at the time. There was no cause for the crack (hail storm, rock/gravel hitting car). At this time, the crack has spread and the subaru eyesight program (sensor program) does not work.
Diving 55 mph on highway when car started to hard shudder, lose acceleration. Engine light and all other warning lights came on. Difficult to steer and brake. Able to barely pull off road safely and avoid guard rail. No previous problems noted.
Subaru lane assist steering issue.when you have lane assist on the car will try and steer from one lane to another on its own.this happens when you are on the freeway and started after 10,000 miles was on the car.
My 2018 subaru outback has brake fade stopped in traffic, brake loss (petal goes to floor) after being parked or driving, and brake loss in x-mode ( x mode feature controls braking/speed on steep slippery roads.subaru dealer made 4 unsuccessful repair attempts. Subaru of america flew in a field engineer, tied up my car 3 weeks but was unsuccessful also. Mathew in a recorded message soa'sservice rep.confirmed the brake issues & claimed soa was testing all brake components. On 01/07/2020 my 2018 subaru ,still under new car warrant, failed to pass a ny state motor vehicle inspection. I can not legally drive my vehicle on ny roads. Soa offered me $ 2,500.00 to go away. I have made videos of my brake loss it occurs so frequently. Nhtsa has several brake failure complaints with roll over, injuries & 5 car pile ups. I believe soa refuses to help me in order to circumvent a recall. The 2017 outback had a brake fade issue that soa did a secret repair according to online info. Please share this information.
Battery dies prematurely, if vehicle is not driven for a few days, or if parked and rear hatch is opened and closed a few times. Dead battery left me stranded five times since 3/5/2019. Battery tested well at dealership three times, so was not replaced under warranty until it failed a draw test.
Diving 55 mph on highway when car started to hard shudder, lose acceleration. Engine light and all other warning lights came on. Difficult to steer and brake. Able to barely pull off road safely and avoid guard rail. No previous problems noted.
Since the car has been brand new, a half gallon of coolant has needed to be added to the car on a monthly basis.no leaks have been detected.there has always been a very strong odor of burning coolant.dealer states this is normal for the 2.5l engine, so there is nothing to repair, just keep an eye on the coolant level. I filed a complaint with subaru of north america, and received a similar response.both the dealer and subaru state it is unknown how to repair this issue as they can not identify the problem causing the loss of coolant. Dealer just keeps topping off the system, and stating that they still have no solution.
To: subaru motors consumer reports nhtsai, richard mcnitt, am the very unhappy owner of a 2018 subaru outback (4 cylinder ā€œtouringā€¯ model with 33,900 miles), vin 4s4 bsatct j3362742.primarily on the basis of ā€œglowingā€¯ consumer reports reviews i chose this modelā€¦.sad to say this was an unfortunate choice.i list some of the troubles endured: ā€¢ shortly after delivery the ā€œradio-gpsā€¯ failed, replacement was in short supply(!), did without several weeks and the re-installation had a glitch.ā€¢we were informed that the radio would always ā€œcome onā€¯ when the car was started, my wife finds this very annoying,ā€¢we find the road noise to be excessive, especially at around 25 mph,ā€¢we were left sitting twice with a ā€œdeadā€¯ battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes.ā€¢ā€¢but the worst situation was thisā€¦..my daughter, granddaughter, and i were 500 miles into a 600 hundred mile trip to a north carolina beach when we exited the interstateat laurenburg nc at about 3pm on a very hot day.at the first intersection stop sign when the accelerator was pushed at first nothing happenedā€¦that is the car did not accelerate, then abruptly the car lurched forward.alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result.as it was now late on a saturday afternoon in this small town with no local garages open, we had the car ā€œroll-backedā€¯ to the nearest subaru dealer in fayetteville, nc and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach.the fayetteville subaru dealer called on monday morning and said ā€œthey could find nothing wrongā€¯, and to pick up the car (another 100+ miles each way). Needless to say, i was very nervous the whole way home from the beach ..but the trip was without incident.
Vehicle in motion approximately 30-40 mph in regular street driving. The car has felt as if the engine was about to stall or as if the transmission was seizing up. This occurred a few times. A bit unnerving because it happened with moving traffic behind, in front and to the sides.
** 2018 subaru outback ** this has happened three times**driving car when car shuts off complete loss of power engine turns off without warning at various speeds - seems to occur when the low fuel warning system turns on at 1/4 tank of gas. This 3rd time almost got me killed traveling at 45mpg when it happened today inside a major intersection. Software / sensor for the low fuel system? something is very seriously wrong. 1. Is this car safe to drive with a full tank of gas?2. Has there been other complaints about this exact problem?3. Is there a recall or fix ?
The battery completely dies after at-least 3days of not driving the vehicle.within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend.i had the car jump started.it happened again the next week after a long weekend of not driving the vehicle.i had it jump started the drove it to the dealership.i was told there was nothing wrong with the vehicle or the batter.it happened again the next weekend and i had to get it jump started again. Since then i have not left the car un-driven for more than a couple of days. On june 18, i took the car for an oil change and was told i needed a new battery.i replaced the car battery that same day.hooked everything up and the car started just fine.i check all interior lights and headlights to make sure they were all off. The next day, i go to start the car and my battery is completely drained.there is an issue with the car where it is draining the battery.i don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
I drove to a nearby town, indicator said 40 miles to go before empty. Parked. Restarted the car after half an hour. Most of center display functions were dead. It did show back-up view, but no radio, no map. Drove toward home and gas station. After twenty miles, on cruise control at 70mph on highway, engine suddenly started racing as though it had down shifted, i braked and headed for the shoulder. No turn signals, no indicators, no emergency flashers - it seemed that the computer crashed when i ran out of gas. After adding gas and restarting, all was normal except the the radio memory had been wiped.
I recently purchased a 2018 outback. I was driving it going about 25 mph on road by my house and it shut down out of nowhere, dash lights came on, gas pedal wouldn't work, the only way i got it to go was shutting it off completely and restarting it.they car has 3500 miles, i dropped it off at the dealership on 8/25 and they have had it since. They replaced the fuel pump saying it was the cause of it shutting down on me.i received the car back on 9/21 and drove it for 180 miles, this time at 65 mph the car shutdown again while i was trying to pass someone on a 2 lane road, power steering lost and all lights came on dashboard like it had some type of electrical problem. Very similar to the first time but i was driving much faster this time.after about 30 seconds the car just kind of started up by itself without me having to push the start buttoni believe this issue is a huge safety issue and could possibly get me killed or someone else killed while driving this car.subaru service facility has no clue whats going on since the car is not throwing codes. I have started the lemon law process but subaru is not being very helpful thus far. Also having a problem with passenger seat not sensing if someone is sitting in the seat and not enabling the airbags. This problem came up on the scan on 8/25 analysis. I was unaware of the issue, nothing in the car told me passenger side airbag was not working. Subaru replaced the seat but i am still concerned that the problem is going on since i have no way to tell if it works or not.
I was driving through an intersection when the engine stalled with 1/8th of a tank of gas remaining. Gas light came on only a few miles prior.luckily i was able to coast into a gas station.car started after turning off and back on.only took 16.9 gallons to top off. This is the second time this has happened. The previous time the miles to empty was showing 50 when it stalled.i was told by the dealership that there is no fix for the current recall.
Automobile would not start ignition on lights flickered battery was on the verge of dying had to jump start it to get going in the morning of course it was stationary in the garage in a very tough location
Subaru is selling new vehicles with inadequate amounts of coolant in the engines cooling system.this has caused an immediate need for coolant being added as residual air in the system in expelled to the reservoir.if a customer follows subarus guidance for time/mileage to first inspection they risk having the car overheat/stall while driving potentially cause bodily and/or property damage.i brought this issue up with multiple dealers with no resolution.
During fish-tailing on a slick road the engine accelerated without pushing on the gas pedal.
I was driving my child to school on a rainy morning in traffic,20-30mph on a straight road.the car stalled and then the engine shut off.(i am lucky i did not get rear ended; otherwise i would be in the hospital getting my child checked out.)rolled over to the side of the road; as close as i could get..shifted into park and restarted the car.started right up.i had a quarter tank of gas and drove three miles after that and still have enough to get to a gas station; so it is not a fuel supply issue.this is not safe!!!this is not acceptable!!!!this is a new car purchased three months ago!!!called the dealer's service rep and asked if this could be part of the issue i am having with fuel economy.i am averaging 16.1 mpg.my 2007 mercury millan premier awd averaged around 22.8mpg: 10 years older and larger engine (3.0 vs 2.5).i also lethim know that at low speeds the car is fighting as if in the wrong gear and low torque.also there is not a smooth coast, it is almost as if the car is braking by being in the wrong gear.i have had a toyota, dodge, ford, mercury, honda, and hyundai in the family and never had problems like this.this is not safe!!!this is not acceptable!!!!this is a new car purchased three months ago!!!i also asked him if this has something to do with the head unit which is riddled with problems.how did subaru let a car like this off the line?i now fear using this car.ido not want to be in a fatal accident and i do not want to introduce fatal risks to my family.i am told that if the problem can not be reproduced at the dealer, there is nothing they can do.translation:can't find the problem, can't fix the problem, i am stuck with a death trap.
Vehicle uses coolant at an alarming rate which has nearly lead to overheating and stalling while driving.transmission disengages while at highway speeds when trying to pass making the maneuver unsafe.manufacturer refuses to look at car again, already been in shop 4 times.
Engine cuts off unexpectedly while driving down the road.i'm able to restart after pulling off the side of the road.february 22 and march 24, 2018 were the first two times the issue happened.i took my car to the dealership, and they said subaru was aware of the issue.they told me to keep my gas above half a tank.the issuehasn't happened since i started keeping my gas half full.the 'miles to empty' gage is very inaccurate.i feel very unsafe driving the car because it spontaneously cuts off, and i'm worried it will cut off in an intersection of a major highway.the service department at macon, ga subaru has been very unhelpful and unwilling to diagnose the problem.the field service engineer named kevin said the problem is likely caused by failure of one of two parts involving the fuel system.however, they are unwilling to replace the parts.the dealership expressed concern that their service department would have to take the brunt of the cost if they sent my part back to subaru.this seems like an unacceptable reason to refuse to attempt the repair of such a serious safety issue.
While driving, the vehicle started to lose power and engine warning lights illuminated.the vehicle was parked and upon inspection of the engine the engine had caught fire.the fire grew and the car was demolished as a result of an engine fire.the vehicle was in perfect working order before the fire, well maintained and had low mileage for a one year old vehicle.
Vehicle developed drip from transmission approximately mid june 2018. Took to dealer & unable to find source after 11 days in shop. They put dye in and i drove until 7-30-18 when drip returned. Car in shop 6 days for new transmission. Car returned 8-9-18. 11 days later 8-21-18 major oil leak & vehicle towed to dealership. As of 8-24-18 they are still attempting to locate leak. Will have to pull engine. May not get car back during august. Outback has less than 15000 miles. Have contacted subaru requested lemon law as the vehicle has nearly 40 cumulative days in the shop since purchased 8-16-18. Outback has also had 2 new radios and multiple software updates for numerous radio issues.
Radio and maps went to a black screen several times at 5k miles.it was sent to the dealership for update.still had issues, but not as many.then the lighting went out on the radio buttons.replaced main head which was covered under warranty w/a 100 dollar deductible.automatic door locks work intermittently when put in gear, drivers window control panel does not work for any windows in the car other than the drivers window.had transmission issues after 2 months of purchase.it idles high and does not smoothly glide into gear.windshieldwas cracked by a small rock.it was replaced and two weeks later it cracked again.
Lowbeams upper half of view is so dark i can not see the road. Low beams seems to cut view in half horizontally. I can't see through upper half of windshieldunless highbeaks are on. Brand new car. Just bought it. Only 950 miles onnit.
Smoke electrical short issue in driver side mirror.diagnosed by subaru mechanic to be a short in the approach light module.significant smoke was emitted from mirror with burn marks on bottom inside middle of mirror.the car had just came to rest in a hospital parking deck.car was removed from deck in order to prevent fire hazard.note - a 10 amp fuse did blow which caused a failure of the tpms (tire pressure monitoring system)and the remote lock/unlock system.
The auto sensing lights will not turn off on some occasions even when it is 9am and sunny. Pulling the car over and turning off the car and back on will fix the issue until next time.
The windshield cracked and crack spread across line of sight. My car was only two months old. I drove my previous car on same route for 10 years without broken windshield
I was parking my 2018 subaru outback premium next to my house on my parking spot, my foot was on a brake pedal, it left around 50'' to complete a parking, like suddenly my car start moving forward even that i was strongly pressing brake pedal, car went over curb and hit a palm tree that is next to my parking spot. Car suddenly accelerated and i was not able to control the car. Car front bumper, grill, radiator was damaged. Today, my car is in body shop. It was very scare experience. From my background i am driving 12 years without any car accident.
Didn't have any cracks in the windshield when i arrived at work, parked, and went inside for 8 for my shift. At the end of the day when i came out to the car and got in to go there was a single long curving crack that was over 12 inches long. Didn't see any impact marks or other reason that it may have cracked.
The windshield cracked and crack spread across line of sight. My car was only two months old. I drove my previous car on same route for 10 years without broken windshield
Windshield spontaneously cracked near middle top of windshield, from edge about 6-8inches and within the field of view of the eyesight cameras
Windshield cracked and within 3 days ran across most of the entire width of the front windshield.
Within the first year of owning the outback i had to have the infotainment head unit replaced twice.i am still having issues where the radio will come on but there is no sound, the radio will turn on full blast after a hanging up from a call, back up camera will be black upon backing up, screen will freeze, steering will lock up when backing out of my driveway, and after my 36k mile maintenance now my car is making a strange humming noise.there are so many complaints about this car and nothing is being done about it.subaru needs to provide more than a puny extended warrenty.this car is a lemon and they know it.
The contact owns a 2018 subaru outback. The contact received a recall notification for nhtsa campaign number: 18v773000 (electrical system, fuel system, gasoline) and stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (subaru of santa cruz, 4100 auto plaza drive, capitola, ca 95010) confirmed that parts were not available to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2018 subaru outback. While driving 5 mph, the vehicle stalled without warning. While pushing the vehicle off the road, it rolled over the driver's legs. The driver was transported to the hospital by ambulance. The vehicle was towed to an unknown dealer where it was diagnosed that the fuel gauge malfunctioned and displayed an incorrect fuel level. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 3,900.
The fuel tank evap system has stopped working and is not venting the fuel tank properly.when i take the gas cap off there is a lot of pressure released.filling the tank is slow (0.5 gallon per pump click) and leads to some (very small amounts) fuel spilling from the fill hole.also, the check engine light/code for this disables the cruise control (traction control i assume) and possibly the abs. (the first time the check engine light came on, the abs and brake light also came on.)
Ran out of fuel even though the gauge had originally said 30 miles to empty.then gauge went from 30 to ---- and then stalled all within a few miles while on the highway during rush hour.
The contact owns a 2018 subaru outback. While the contact's wife was driving 50 mph, the vehicle shut off without warning. The vehicle was towed to mccurley integrity subaru (located at 9620 sandifur pkwy, pasco, wa 99301, (509) 412-7100) where it was diagnosed that the vehicle ran out of fuel. The contact was informed that when the fuel gauge displayed 20 miles to empty, the fuel tank was actually empty. The contact was informed that the fuel gauge was defective and the manufacturer was working on a remedy. The manufacturer was not contacted. The approximate failure mileage was 2,000. The vin was not available.
While in my driveway upon starting my 2018 outback i smelled strong odor of gasoline. Popped the hood and saw the fuel supply line spraying the entire engine compartment with gas mist/droplets in a full blown shower.i turned the car off,visually inspected the fuel supply line and saw that it had ruptured near the engine plenum intake, approximate size 1/8"1/4" (photo attached). Car has less than 2900 miles on it.potentially vibration from bracket mount/inappropriate materials used for fuel supply line.fuel supply line appears to be polyethylene plastic inside non-reinforced rubber outer shell.hose uses friction clamps to attach to firewall and engine plenum.
Ran out of gas when gauge showed 40 miles left- car locked up on a 70mph freeway - reported to subaru almost a year ago and recently saw where a recall had been initiated but called subaru customer service and they have no idea when this will be resolved even though they have know about it for a year - why is this not a safety issue that the nhtsa is forcing them to fix
I drove to a nearby town, indicator said 40 miles to go before empty. Parked. Restarted the car after half an hour. Most of center display functions were dead. It did show back-up view, but no radio, no map. Drove toward home and gas station. After twenty miles, on cruise control at 70mph on highway, engine suddenly started racing as though it had down shifted, i braked and headed for the shoulder. No turn signals, no indicators, no emergency flashers - it seemed that the computer crashed when i ran out of gas. After adding gas and restarting, all was normal except the the radio memory had been wiped.
Driving the car on i95 at 60 m/h with the gas indicator displaying 30 miles range, and a 1/8 tank left, the car get to a lower gear and the stall. The engine get a complete stop, but i managed to get to the right shoulder with no harm
Number of miles showed 40 until gas was needed-8 miles later was completely out of gas on major highway-contacted subaru service where car was purchased and asked if there were any issues with this, he said yes--he actually said the same exact scenario-- where said 40, and approx. 8 miles later completely out of gas-he told me that they had fuel engineers look at the car that was brought in and said the only way to get good information is to re-set trip a and re-set trip b after you fill your tank-- so it can calibrate.i had never heard of this before-they should communicate this to their customers to avoid this huge safety risk.police were called to us broken down on freeway to alert traffic we were sitting on shoulder-very unsafe area to "run out of gas"- subaru should get this glitch fixed-- and most importantly, communicate to people that this is a known problem.i have also contacted subaru america to let them know and i have opened a case.they will call me back no later than wednesday, oct 10th, 2018 with an update.i also wanted this to be brought to ntsb attention since subaru sounded like they knew about it, but didn't even tell us when we purchased the car.car has roughly 4k miles on it.
Subaru outbacks have defective dte (distance to empty) computer code that will run you out of gas with readings like "30 miles to empty" or "40 miles to empty" i feel this is a safety issue as the general expectation is every car out there gets you to 0 and has a reserve.i ran out of gas in motion on a city street 2 miles from a gas station with "30 miles to empty" displayed. Sat on side of road at 1am for 40 minutes waiting for gas. Imagine if this happened to someone in a tunnel, in the left lane on a busy 5 lane highway, etc.this has been complained about on a popular outback message boardhttp://www.subaruoutback.org/forums/138-gen-5-2015-present/482441-running-empty-2-5-just-facts.htmlhttp://www.subaruoutback.org/forums/138-gen-5-2015-present/412218-i-ran-out-gas-gauge-has-no-mercy.html#post4724098http://www.subaruoutback.org/forums/138-gen-5-2015-present/442537-outback-ran-me-out-gas.html .<--- this one is mehttp://www.subaruoutback.org/forums/138-gen-5-2015-present/427057-using-miles-till-empty.htmlhttp://www.subaruoutback.org/forums/138-gen-5-2015-present/461266-ran-out-fuel-20-miles-left.htmlhttp://www.subaruoutback.org/forums/138-gen-5-2015-present/364505-miles-left-fuel-gauge.html#post4173305
Ran out of gas with 12 miles remaining on indicator.car would not start.had we been on the road driving it would have caused us to stop while in motion.fortunately, we were at the subaru dealer when it happened to our brand new suv.apparently this is a known problem that is caused by a defective fuel cluster that calibrates the amount of miles one has remaining.we were told that subaru knows about this problem and is manufacturing/ replacing the part if they are notified that a particular car has the problem but it will be a month before the new part is shipped to our dealer for installation.unfortunately, subaru has not notified owners of this potential problem and we could not find anything posted on their website about this.
To: subaru motors consumer reports nhtsai, richard mcnitt, am the very unhappy owner of a 2018 subaru outback (4 cylinder ā€œtouringā€¯ model with 33,900 miles), vin 4s4 bsatct j3362742.primarily on the basis of ā€œglowingā€¯ consumer reports reviews i chose this modelā€¦.sad to say this was an unfortunate choice.i list some of the troubles endured: ā€¢ shortly after delivery the ā€œradio-gpsā€¯ failed, replacement was in short supply(!), did without several weeks and the re-installation had a glitch.ā€¢we were informed that the radio would always ā€œcome onā€¯ when the car was started, my wife finds this very annoying,ā€¢we find the road noise to be excessive, especially at around 25 mph,ā€¢we were left sitting twice with a ā€œdeadā€¯ battery, once at the end of a two hour trip when the radio was on after for less than 15 minutes.ā€¢ā€¢but the worst situation was thisā€¦..my daughter, granddaughter, and i were 500 miles into a 600 hundred mile trip to a north carolina beach when we exited the interstateat laurenburg nc at about 3pm on a very hot day.at the first intersection stop sign when the accelerator was pushed at first nothing happenedā€¦that is the car did not accelerate, then abruptly the car lurched forward.alarmed we drove it around a large parking parking lot, stopping, then trying to start again..we found the hesitating, then lurching forward to continue, so we changed drivers with the same result.as it was now late on a saturday afternoon in this small town with no local garages open, we had the car ā€œroll-backedā€¯ to the nearest subaru dealer in fayetteville, nc and as there were no local car rentals available, we had a family member drive 108 miles (each way) to get us and take us to the beach.the fayetteville subaru dealer called on monday morning and said ā€œthey could find nothing wrongā€¯, and to pick up the car (another 100+ miles each way). Needless to say, i was very nervous the whole way home from the beach ..but the trip was without incident.
I was driving my child to school on a rainy morning in traffic,20-30mph on a straight road.the car stalled and then the engine shut off.(i am lucky i did not get rear ended; otherwise i would be in the hospital getting my child checked out.)rolled over to the side of the road; as close as i could get..shifted into park and restarted the car.started right up.i had a quarter tank of gas and drove three miles after that and still have enough to get to a gas station; so it is not a fuel supply issue.this is not safe!!!this is not acceptable!!!!this is a new car purchased three months ago!!!called the dealer's service rep and asked if this could be part of the issue i am having with fuel economy.i am averaging 16.1 mpg.my 2007 mercury millan premier awd averaged around 22.8mpg: 10 years older and larger engine (3.0 vs 2.5).i also lethim know that at low speeds the car is fighting as if in the wrong gear and low torque.also there is not a smooth coast, it is almost as if the car is braking by being in the wrong gear.i have had a toyota, dodge, ford, mercury, honda, and hyundai in the family and never had problems like this.this is not safe!!!this is not acceptable!!!!this is a new car purchased three months ago!!!i also asked him if this has something to do with the head unit which is riddled with problems.how did subaru let a car like this off the line?i now fear using this car.ido not want to be in a fatal accident and i do not want to introduce fatal risks to my family.i am told that if the problem can not be reproduced at the dealer, there is nothing they can do.translation:can't find the problem, can't fix the problem, i am stuck with a death trap.
Dashboard told me i had 20 miles worth of fuel left when suddenly the indicator changed to a dash and the car ran out of gas. Occurred while driving 50 mph on a busy expressway, thankfully in the slow lane.
The contact owns a 2018 subaru outback. While driving 35 mph, the fuel gauge indicated 40 miles remaining, but the vehicle ran out of fuel. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.
Our system showed 40 miles to empty. Luckily we were in a turn lane coming up to a traffic light and the car shut off/stopped running. Traffic had to go around us to turn at the light. Someone stopped and gave us 5 gallons of gas. We were able to restart the car and go to a service station and fill up.
I was driving through an intersection when the engine stalled with 1/8th of a tank of gas remaining. Gas light came on only a few miles prior.luckily i was able to coast into a gas station.car started after turning off and back on.only took 16.9 gallons to top off. This is the second time this has happened. The previous time the miles to empty was showing 50 when it stalled.i was told by the dealership that there is no fix for the current recall.
The contact owns a 2018 subaru outback. While driving approximately 55 mph at night, the fuel range dropped and the vehicle lost power and shut off. The contact pulled the vehicle over to the side of the road. The manufacturer's roadside assistance was called, but no one answered. The contact called the police for assistance due to the darkness. The contact called triple a and was provided some fuel to drive home. Two days later, the contact received notification of nhtsa campaign number: 18v773000 (electrical system, fuel system, gasoline). The vehicle was taken to groove subaru (720-279-9409, located at 5300 s broadway, englewood, co 80113) where it was confirmed that the parts were not available. The manufacturer was called, but no one answered the phone. The vehicle was not repaired. The failure mileage was approximately 12,500. .. *dt
Infotainment system is faulty.i have no back up camera, bluetooth, radio, can not program clock. Subaru dealer says there is no fix other than to replace head unit.i have been waiting since dec 14th for this replacement unit. While at dealer i asked for a loaner and was denied.subaru said the car was safe to drive which is not true since their biggest safety feature isnt accessible
Fuel delivery problem.sometimes when starting up from a stop sign and all of a sudden there is no power and you have to hit the accelerator a couple of times to get the car to respond.sometimes this occurs at low speed going left and all of a sudden there is no power and you have to hit the accelerator a couple of times to get it to respond.the engine never stalls out.on the expressway it dropped out of cruse twice.i pulled up to a stop sign to cross into traffic and it had power at first and then no power.i was then in a panic mode pressing on the accelerator and finally it responded. This is why i think it is serious.
Gas indicator says i have more gas then i do.when empty it still registers gas.there is a recall but no fix is present.
Car stalled and ran out of gas when the system said i had 20 miles left. I was 2 miles from home/gas station. This happened at a street light on a busy street. I had to get out and push the car out of the way in 5 lanes of traffic.
In dec 2018 the fuel line of my 2018 subaru outback had to be replaced because it had been chewed through by a rodent and was leaking in the car.total damage was over $2000.in may 2019 another $3500 damage was discovered from a rodent chewing on electrical harnesses in the dash.the dealer told me this is because subaru is now using soy-based insulation for fuel lines, wiring, and electrical harnesses.rodents are attracted to the soy because they think it is food.in both cases my damage was discovered while trying to start the car while it is parked.but what if i was driving down the road and a chewed wire came loose that shorted something out and impacted my ability to control the car?or what if the fuel line broke while driving down the highway and caused the car to suddenly stall?manufacturers should not be allowed to use materials (e.g. Soy) that actually attract rodents.if anything, they should be using materials that deter rodents.fuel lines and electrical harnesses are critical to the safe operation of a car and these systems are needlessly being put at risk by using soy to produce them.this is especially troubling for subaru because part of their image encourages their owners to explore "the great outdoors." what happens why i go camping and park my car in the woods and chipmunks chew through my components and strand me in the middle of nowhere?or, worse, a critical system on the car fails as i'm driving home and i lose control of the vehicle and crash.the use of soy-based components should not be allowed.or, if it is, oems should cover rodent damage to these systems under warranty.at the very least, oems should be required to disclose the use of soy in the car before a vehicle is purchased.i had no idea soy-based products were used in this car.had i known, i would not have bought it. Fyi... Subaru denies using soy products.
30 miles left as indicated on fuel tank, car engine shut down while driving on roadand came to a complete stop in left side of highway, my family were passengers in my car and this could have been a fatal situation. A good samaritan helped us move our car over to side of road out of harms way. I am very disappointed in subaru and do not trust that it has the best 'safety' features if it is this inaccurate in informing me of mileage! i can't help but think what worse outcome could have happened to my family. Thank god we are all ok. Do better subaru, for the lives of your customers driving your vehicles and the safety of the general public.
** 2018 subaru outback ** this has happened three times**driving car when car shuts off complete loss of power engine turns off without warning at various speeds - seems to occur when the low fuel warning system turns on at 1/4 tank of gas. This 3rd time almost got me killed traveling at 45mpg when it happened today inside a major intersection. Software / sensor for the low fuel system? something is very seriously wrong. 1. Is this car safe to drive with a full tank of gas?2. Has there been other complaints about this exact problem?3. Is there a recall or fix ?
Open recall for fuel gauge not being accurate.i alreay ran out of gas once and when i took the car to dealer they said there was no remedy to make sure i always have a 1/4 of a tank of gas to avoid this in the future! this happened to me on july 13, and i have bee waiting since for solution
Fuel software programming defect - fuel warning light does not illuminate nor read properly below 50 miles. I had 30 miles left in the tank, parked the car and after work (approx. 8 hours) i went to start the car and it would not start. Had to utilize roadside assistance - thank goodness this didn't happen while the vehicle was in motion or on the highway. This is unacceptable. Brand new car runs worse than my 1988 honda crx.
Windshield cracked for no reason known - i my vehicle was parked in the garage upon getting into my vehicle to folllowing morning i noticed a crack that grow significantly within a day had to have it replaced a few months after purchasing fuel capacity does not register correctly - i did have the recall done but it still does not work properly
Fuel injector fuel delivery line rupture and leaking. Left on vacation in this 2018 subaru outback 3.6r touring on 07/23/2021, noticed the strong smell of gasoline when stopped, less so when interstate driving, with the fuel gauge declining more rapidly than it should. Stopped by wheeling volkswagen/subaru dealership just before their daily closing. They inspected and found the above ruptured fuel line, leaking onto the pavement under the engine compartment. They determined it was unsafe to drive, but did not have a replacement part. They found there were less than 10 of these fuel injector fuel delivery lines available in the whole u.s. Had to leave the vehicle with them, and the repair was completed 4 day later. The faulty component was observed by the service department personel, and by myself. I have no photos to submit, but have the repair invoice covered under subaru's drive train warranty. This component failure could have easily resulted in a vehicle fire or explosion, and i feel very fortunate that did not happen! this fuel line is flexible rubber, not metal, and i think is made of faulty materials. I have never heard of such a failure personally. There were no warning lamps, messages or symptoms, other than the strong smell of gasoline.
My gas light went on and the monitor said i had 60 miles left. Within a couple blocks it went to 50 then 40 then 20 and was out of gas. It still said i had 20 miles left when the car was in the left lane of a road and completely wouldn't start. I was just going straight on a city road. People were honking at me and i was scared someone would hit me. This has never happened to me before. Then some people helped me get it across the 2 lanes and onto the side. I locked itand went for gas. When i came back. The car would not unlock with the keyless entery. I had to take out the hidden key and open it. And then when i put gas in it. It started no problem. I went to fill up and it filled up at 17 gallons. So it still had more then 2 gallons when it ran out. I brought it to subaru, they looked it over for a few days. Called there specialists but said they don't know what happened and i should just try to keep the gas tank at full and it shouldn't happen again. I feel for a 2018 new car this is scary.
When i come to a stop and waiting to make a left turn, the vehicle will stall when i start to turn. Engine is still running, but the car essentially stops in mid turn. This leaves me exposed to a broadside collision. Dealer does not know what is causing it and it does not happen every time. In the last 1000 miles it has occurred 4 times. After the hesitation, about 3 -5 seconds, it starts to move. It has also occurred whenmoving from one lane to another after coming to a near stop due to a closed lane in the road.
I was driving and the fuel indicator indicated 70 miles to go last time i saw it. I only had to drive 10 miles home and the car suddenly stopped, thankfully on a local road. Some warning lights started appearing and i couldnt make what the problem was. I tried to restart a few times until i decided it had to be fuel. We pushed car to side of road and went to gas station to get gas. Came back with gas, refilled and car started and went home. I thought it was my fault, althought i couldnt explain why the last time a saw the fuel gauge said 70 miles and i was just going home, not even 10 miles to get there.
Was driving on highway while fuel range indicated on dash just hit 30 miles to empty and car ran out of gas. Was never informed by subaru of any recall for this vehicle.
While driving 70 miles per hour: on most curves to the left the car seems to "grab" to the left and then i correct the swing.sometimes it seems to almost over correct.and i have experienced the same issue while on the straight way and the car will seem to pull to the right.not enough that i am in danger of crashing but is unsettling
Windshield spontaneously cracked near middle top of windshield, from edge about 6-8inches and within the field of view of the eyesight cameras
Windshield cracked and within 3 days ran across most of the entire width of the front windshield.
Didn't have any cracks in the windshield when i arrived at work, parked, and went inside for 8 for my shift. At the end of the day when i came out to the car and got in to go there was a single long curving crack that was over 12 inches long. Didn't see any impact marks or other reason that it may have cracked.
I was driving my child to school on a rainy morning in traffic,20-30mph on a straight road.the car stalled and then the engine shut off.(i am lucky i did not get rear ended; otherwise i would be in the hospital getting my child checked out.)rolled over to the side of the road; as close as i could get..shifted into park and restarted the car.started right up.i had a quarter tank of gas and drove three miles after that and still have enough to get to a gas station; so it is not a fuel supply issue.this is not safe!!!this is not acceptable!!!!this is a new car purchased three months ago!!!called the dealer's service rep and asked if this could be part of the issue i am having with fuel economy.i am averaging 16.1 mpg.my 2007 mercury millan premier awd averaged around 22.8mpg: 10 years older and larger engine (3.0 vs 2.5).i also lethim know that at low speeds the car is fighting as if in the wrong gear and low torque.also there is not a smooth coast, it is almost as if the car is braking by being in the wrong gear.i have had a toyota, dodge, ford, mercury, honda, and hyundai in the family and never had problems like this.this is not safe!!!this is not acceptable!!!!this is a new car purchased three months ago!!!i also asked him if this has something to do with the head unit which is riddled with problems.how did subaru let a car like this off the line?i now fear using this car.ido not want to be in a fatal accident and i do not want to introduce fatal risks to my family.i am told that if the problem can not be reproduced at the dealer, there is nothing they can do.translation:can't find the problem, can't fix the problem, i am stuck with a death trap.
Vehicle in motion approximately 30-40 mph in regular street driving. The car has felt as if the engine was about to stall or as if the transmission was seizing up. This occurred a few times. A bit unnerving because it happened with moving traffic behind, in front and to the sides.
2018 subaru outback has 12000 miles on the car. Hesitation wandering,bucks,shake,solw down very quick when coasting. Went todealer 3 timesdealer could not duplicate the problem andcustomer service can not resolve the issue.
Vehicle uses coolant at an alarming rate which has nearly lead to overheating and stalling while driving.transmission disengages while at highway speeds when trying to pass making the maneuver unsafe.manufacturer refuses to look at car again, already been in shop 4 times.
The proprietary subarulineartronic cvt on my vehicle has been defective since delivery in june 2018. It shudders, lurches, balks and creates near stall conditions on both acceleration and deceleration. I have brought it into the subaru dealer where the car was purchased new four + times since june 2018. They have been unable to fix the issue and now subaru of america tells me that the vehicle is performing as designed. I consider this a safety issue and know that many other subaru owners have complained to nhtsa as well.
Cvt torque converter failed. 2018 subaru outback,47,000 miles. Car only 18 months old. Wife and kids in the car it was very scary moment. The car stared to shuttered accelerating form a stop. Then at 40 to 50 mph, the rpms became erratic shifting up down, to maintain speed. It like it was confused, which gear to be in. Then came to a stopped for a red light. When the light turned green, car shuttered and loud bang, no gears. Car would not go shift into any gear. Automatic transmission would not engage. Multiple complaints, subaru need to fix this, it dangerous defect and expensive to repair.
I bought a new 2018 subaru outback in june 2018. It has been a very good vehicle except for the cvt which subaru has had issues with for years. The cvt hesitates and shudders and detracts from the performance and safety of the vehicle. I have spoken with the dealer as well as subaru of america they have extended the cvt warranty to 10 years 100k miles but only if the cvt breaks to the point where the vehicle will not operate. I do all my service at the dealer and have asked if subaru would replace the cvt to make it run better and safely. They said that subaru will only do that if and when the cvt breaks and does not operate. I would hope that nhtsa can get subaru to replace the cvt if it operates in an inferior way.
The contact owns a 2018 subaru outback. While attempting to accelerate from a stop, the vehicle failed to accelerate. There was no warning indicator illuminated. The failure recurred several times. The vehicle was taken to southern states subaru of raleigh (2511 wake forest rd, raleigh, nc 27609, 888-439-5154), but the technician was unable to determine the cause of the failure. The manufacturer was made aware of the failure and sent a specialist to assist the dealer. The failure recurred. The contact was provided a loaner vehicle. The contact's vehicle was not repaired. The failure mileage was approximately 10.
The contact owns a 2018 subaru outback. The contact stated that while his wife was pulling into a parking lot, the engine revved, and with the driver's foot on the brake, the vehicle accelerated and went over the parking curb and crashed into an embankment in another parking lot. There was no warning. The contact stated that his wife complained about an unknown light that once flashed on the right side of the dashboard. The contact stated that the light did not stay on.the vehicle was damaged but was not totaled. There was no injury and no police report was filed. The vehicle was towed to the (anderson subaru located at 7050 pensacola blvd, pensacola, fl 32505), where the technician stated that the vehicle operated as intended. The technician offered to have an engineer evaluate the failure but warned that it would take three to four months to be completed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 39,000. *dt
I was driving through an intersection when the engine stalled with 1/8th of a tank of gas remaining. Gas light came on only a few miles prior.luckily i was able to coast into a gas station.car started after turning off and back on.only took 16.9 gallons to top off. This is the second time this has happened. The previous time the miles to empty was showing 50 when it stalled.i was told by the dealership that there is no fix for the current recall.
The passenger seat belt is not staying buckled in, it take about 3 tries before it clicks.
Windshield developed a crack on the top passenger side, i do not recall any rocks or debris hitting the windshield. Next morning the crack grew to over half the windshield. Over the next few days the crack has grown to cover 85% of the windshield horizontally, almost in a complete "u" shape.i now have to decide to spend the ~$1,000 to replace the windshield or drive with the crack. After reading all the complaints on 2nd cracks, i'm hesitant.the driver seat has a very annoying squeak when getting in/out and while driving the vehicle. Some days it's worse than others, and it doesn't seem to matter what the current weather conditions are.
The driver's seat continuously squeaks while driving. Subaru dealer says i need a new seat bottom. Apparently, there are other vehicles and years with this same issue.
While driving the car with a passenger in the right front seat the air bag warning light came on. The srs occupancy display indicated that the passenger seat air bag was now off even though my wife was still in that seat. This has happened on every drive we take in the car that lasts more then 25 minutes.
1-windshield very large crack and it kept getting bigger 2-driver seat is squeaking even after the repair. Afraid the seat frame might come a part during accident
I have always wanted a 3.6l and this is my first 3.6l 6 cylinder 2018 subaru outback! am disappointed with few problems: the front seating is not comfortable and not supportive at all, especial in hard turns the seats will not hold you in place, the seat bed is to short and does not support long legs if you are over 5 feet tall. For some reason this is my 3rd subaru 2nd outback that has wheel alignment problem right out of the box!!! i always seem to be pulling the steering-wheel/vehicle to the right and my steering is always on a 15-20 degree off and if i don't steer and pull to the right the vehicle drifts way to the left lane and this dangers and a major problem. Also while driving on highways with speed over 60 the vehicle vibrates i took it in for 4 tire wheel balancing and i hope this will fix the problem, mind you this is a new car.2018 outback has a problem while driving on highways and speeds over 60 the vehicle drifts or sways dangerously left and right out of controlas if something is pushing or pushing the vehicle left and right, i don't know if the highway vibration with speeds exceeding 60 is associated with the sway or its a wheel balancing problem. Previously owned subaru's2011 outback, 2011 legacy, 2014 outback, 2018 outbackwith only 290 miles on the vehicle with a full gas tank i drove it till it displayed and the gas light is on that i only have 40 miles to go before running out of gas so i drove it to be precise another 12 miles then stated that i only have 30 miles to empty and parked it while i went to work , 6 hours later to go home and the vehicle will not start, unfortunately i ran out of gas! i don't know if this was a glitch or its going to be a problem but i will keep my eyes on it.
The contact owns a 2018 subaru outback. Each time the brake pedal was depressed, the vehicle accelerated without warning. The contact had to apply excessive force to the brake pedal to slow down the vehicle. The failure recurred three times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,400.
I went to to stop at a traffic light and my brakes failed. I swerved to miss the car directly in front of me. I hit 5 other cars and the car flipped. The fire department had to cut us out of the car.this was a busy street.
The contact owns a 2018 subaru outback. While driving approximately 25 mph, the contact attempted to stop at a red light and the brake pedal traveled all the way down to the floorboard. The contact began to pump the brake pedal until the vehicle stopped. The vehicle was driven to kupper subaru (805 e main st, mandan, nd 58554) where it was determined that the vehicle was performing according to design. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 7,092.
Sunday,august 1, 2021, at 9:05am, i backed out of my garage and when i attempted to turn my car, the steering locked, the car was drifting backwards and i had no brakes. As a result the car kept drifting backwards , off the driveway into the woods, hitting a tree. Once stopped, i was able to start the car and drive it out of the woods.the entire driverā€™s side was sideswiped and mirror torn off. I was not injured, but could have been.i called insurance that day. On monday, we contacted the subaru dealership.the local police were notified and documented the report. The insurance adjuster determined the car unsafe to drive and it was towed to the dealership august 4, 2021. There was no warning or indicated problem prior to the incident.
Brakes are soft and go almost to the floor.one cannot pump uptodays brakes.rear brakes almost new.front brake pads new.brakes stop vehicle in normaloperation.my concern in emergencysituation.very heavy braking goes very close to the floor.
My 2018 subaru outback has brake fade stopped in traffic, brake loss (petal goes to floor) after being parked or driving, and brake loss in x-mode ( x mode feature controls braking/speed on steep slippery roads.subaru dealer made 4 unsuccessful repair attempts. Subaru of america flew in a field engineer, tied up my car 3 weeks but was unsuccessful also. Mathew in a recorded message soa'sservice rep.confirmed the brake issues & claimed soa was testing all brake components. On 01/07/2020 my 2018 subaru ,still under new car warrant, failed to pass a ny state motor vehicle inspection. I can not legally drive my vehicle on ny roads. Soa offered me $ 2,500.00 to go away. I have made videos of my brake loss it occurs so frequently. Nhtsa has several brake failure complaints with roll over, injuries & 5 car pile ups. I believe soa refuses to help me in order to circumvent a recall. The 2017 outback had a brake fade issue that soa did a secret repair according to online info. Please share this information.
The vehicle pulls to the left.the dealer addressed the problem twice in two weeks by doing a four wheel alignment.the vehicle is still pulling to the left.a more concerning issue just started.the vehicle has applied the right front brake at highway speeds.not hard, just enough to feel the steering wheel jump to the right.i was traveling approximately 65 to 70 mph on a straight interstate highway when this happened.
The contact owned a 2018 subaru outback. While reversing in the driveway, the brake pedal was applied, but failed to respond when depressed to the floorboard. The vehicle overturned and crashed in the driveway. There were no warning indicators illuminated. The side curtain air bags deployed. There were no injuries and a police report was not filed. The vehicle was deemed a total loss by the insurance agency. The independent mechanic stated that the brakes failed to work while leaving the crash site; therefore, the vehicle was towed to an independent salvage lot. The contact called flatiron subaru (5995 arapahoe ave, boulder, co 80303, (877) 464-2714) and was referred to the manufacturer. The manufacturer was contacted and provided case number: 1-374723133. Additionally, an investigation team collected the data box. The failure mileage was approximately 6,000. The vin was not available.
At least 10 times in the past week we have almost crashed due to the steering. We went off the road twice.the car is seriously veering off to the right, almost like you are hydroplaning on dry land. You can't even steer the car back into the lane. It just goes by itself.i did take it to the dealer today. They are saying that it is the lane assist being on and to turn it off. We've had the car for 5 months and now all of a sudden this is happening. It is not right and someone is going to be killed.please investigate these complaints and please do a recall before innocent people are killed. This is happening on the highway as well as smaller streets
I have had steering issues with this car since day one, the dealer told me i had to get use toit. Car pulled to the right and at higher speeds you feel like you werehydroplaning-no control then steering would come back. Brought the car back to dealer and they made adjusts to the alignment and doesn't pull to right as bad.but the feeling of hydroplaning still exists and the dealer can not duplicate problem .they tell me its within subaru's specifications there is a real problem with this car since date of service 3-12-18
10/2018 to present:infotainment sys: while driving gps screen goes white entirely & sound stops. While driving gps sound is lost or partial loss. While driving gps will reroute to different location. The above causes mental confusion/distraction to driver w dangerous situations. Before driving/when driving re/programming map when directions stop or screen white or gps vol drops or varies the unit will go fm map to phone fav reliably causing distraction to driver, mental confusion on local roads & on the interstate during rush hour in bumper to bumper traffic. While driving radio: sound volume goes high & low or drops sound or when choosing a station from programmed radio buttons channels begin to cycle rapidly through each programmed channel and repeats cycle until i can manage to power off the radio & takes up to 5 times to press radio power button to power off causing distraction to driver & mental confusion trying to power off the radio in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Steering: while driving feels like high winds/hydroplaning as car sways in lane & out of lane with no rain & no high wind conditions causing distraction to driver & mental confusion trying to control steering to stay in lane in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Engine:while driving in emergency maneuvers severe delay in acceleration when pedal is to the floor causingnear collision situations, distraction to driver & mental confusion trying to avoid a collision in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Engine: rpm extremely high on acceleration as if i am in low gear & manual paddle never was touched causing distraction, confusion, and inability to control intended speed of vehicle causing dangerous driving conditions.
Intermittently while driving, the steering wheel will jerk to the right or left. Has happened on straight roads and on curved exits. Speeds from 30-60mph. Dry pavement, no sand/mud/other hazards. Has happened approximately a dozen times total. Lane assist is turned off.
Within the first year of owning the outback i had to have the infotainment head unit replaced twice.i am still having issues where the radio will come on but there is no sound, the radio will turn on full blast after a hanging up from a call, back up camera will be black upon backing up, screen will freeze, steering will lock up when backing out of my driveway, and after my 36k mile maintenance now my car is making a strange humming noise.there are so many complaints about this car and nothing is being done about it.subaru needs to provide more than a puny extended warrenty.this car is a lemon and they know it.
Purchased the automobile with about 7,200 miles on it with extended warranty. Battery failed at 8,000 miles. We replaced it with a new premium battery from aaa.. New battery worked for 8 months then drained overnight. Aaa recharged it and said alternator worked. When driven or backed up after recharging, automobile beeped constantly for approximately 1/2 mile and stopped while in motion. Beeping stopped when vehicle stopped, but started again when vehicle moved forward or backed up. Left with subaru dealer overnight. Battery was completely drained this morning when service technician tried to start it. Service tech said they could not diagnose problem. Per my internet research, this seems to be a common problem. Subaru should fix it, but seems to be dragging their heels on this issue. Our subaru is unsafe and not driveable in its current condition. Please investigate and provide assistance.the vehicle has been stationary when the battery drained. The beeping occurred when the vehicle was in motion on a highway and city street. It restarted when the vehicle resumed motion. The beeping continued while the vehicle was going straight or turning while in motion. It stopped when the vehicle stopped. Steering did not feel normal. It was a little sluggish and less precise than normal.
Subaru better take notice on this steering issue! it is a danger!!! when pedestrians are walking on the road and you need to swing a little wider around them, the lane keep pushes you towards the pedestrian!!! in addition to this, when driving at 55 and above, it constantly feels as if the wind is blowing you around! there is no wind! this is a danger and there have been several times now, that i have almost went off the road!!! should i turn off my lane keep assist to stop this from happening!?!? i have had this car for 2 weeks, and so far i feel like i made a huge mistake getting this car!!!!! i would like to add that this is my 4th subaru. I am loyal to the brand. If i knew it was going to be like this, i would not have bought another!! or i would have bought a lower model. I have the 2018 limited outback. I my opinion buyer beware!!or get a lower model without these options!!!!
Bought car new, 7 miles on odometer. Took car into autonation subaru - centennial colorado for noise complaint in driver-side front when going over a bump.missing parts were noticed by shop.shop said it was completely fixed, but we still had this noise, it was just quieter.vehicle felt like alignment was off, as it shakes at highway speeds.car makes tire squealing noise when turning in and out of parking spots at low speeds. Took car back to dealer shop many times for over 1 year. Shop always insisted no alignment was needed, front-end was in good report, tires were in good balance, and rotation was not needed.shaking persists, 20k miles later driver side front tire is worn down to almost steel only on in-side of tire; all other tires have at least 6/32nds on tread (see attached photo: out-side of tire is thick treat like all other tires, in-side treat is gone).original tires. No modifications to car.serviced only at subaru dealership. Vehicle shakes so bad now it feels like the car might fall apart. I do not feel comfortable having my pregnant wife drive our only vehicle.help! not fair to buy a new car with missing parts and safety issues.
The vehicle pulls to the left.the dealer addressed the problem twice in two weeks by doing a four wheel alignment.the vehicle is still pulling to the left.a more concerning issue just started.the vehicle has applied the right front brake at highway speeds.not hard, just enough to feel the steering wheel jump to the right.i was traveling approximately 65 to 70 mph on a straight interstate highway when this happened.
The steering wheel of this car randomly takes over, for no obvious reason, at high speeds (over 45 mph). I have no control over the steering wheel when this happens. Driving this car has been terrifying! while passing a tractor trailer, the steering wheel pulled me towards the truck 3 times!!! i thought i would be killed! this is a loaner car from the dealership. I called the dealership, colonial subaru, in colonial heights, va, to tell them there is something wrong with this car. I was instructed to take it out of lane assist mode. This, however, did not solve the issue. The car randomly pulls to the right or to the left, when lane drifting isn't anissue. Why isn't something being done about this? i see there are alreadydocumented cases of this with the 2019 vehicle model.
Subaru outback 2008 pulls to the left or right by itself intermittently.when it happens, car speed is always > 45 mph and the issue is the most obvious on highways with a speed > 60 mph.it feels like the steering has its own idea.sometimes when i want to curve to the right, the steering turns by itself to the right and sometimes even stays there.sometimes when i don't want to turn, it turns.this is not related to lane assistance.the feature is turned off and the issue happens when i drive in the lane.i strongly feel unsafe and a bit nervous driving on the highway recently.at the high speed, a slight turn may lead to serious consequences.hope subaru could solve the issue.a google search today showed that many other owners of the same model are experiencing the same, potentially damaging issue.
Uncontrolled steering as described by other complaints while in motion.dangerous at high speeds. Happening since i bought the car new july 18, 2018.
When driving at 43 miles or above the steering has a feel of that you hit a gust of wind or you hit a patch of ice on highway the car does not feel stable
Tension and control disappears in the steering, so loose it feels like you could spin the wheel like a top.lasts a second or so then control returns.happens in multiple driving conditions.noticed it first day we had the car, dealer said he noticed it too, and we just needed to break the car in.when driving on the highway in high winds, car feels out of control, like driving on slick ice.never had to get off a highway before out of fear and i've been driving 40 years.dealer could not replicate, told me to call subaru corporate, who sent me back to dealer.car is back in the shop.i am so afraid to drive this car it only has 2700 miles on it after 18 months.
Traded in a 2016 for a 2018 .there is a problem with the steering. While driving , particularly at higher speeds, the steering seems to have a mind of it's own. The car will sway or veer to one side or the other. It feels to me as if a gust of wind has pushed the car and i have to adjust the steering. My husband describes it as if the car is hydroplaning. This is an intermittent. It feels very unsafe especially while driving on the highway at higher speeds. The car has at this time approximately 500 miles.
Mostly at higher speeds, 70+, the steering reacts erratically.multiple symptoms of major concern.on a consistent basis, the feeling of control leaves, it feels as though you are hydroplaning into deep water when your tires temporarily lose contact with the pavement, this can happen during any driving condition.all control seems to leave.then control comes back.in high wind, when you need to correct the steering angle this sensation happens a lot.any movement away from a straight line will cause this to happen.sometimes in straight line driving, the steering wheel just momentarily attempts to turn on its own.last night in rain, i was afraid to drive over 65 mph because the steering kept leaving, again like it washydro planing, and no it wasn't hydroplaning as every other car was passing me at 75+ mph.this is a consistent and constant problem.it is very scary and i am quite alarmed at this problem.there is something major wrong here.
Driving our new 2018 outback we experience periodic steering irregularities that are flat scary. Especially at 65mps and above the car seems to selfcorrect.by example a lane change the car starts to 'float" and over compensates on directional change. Troubling also is the experience of stability at times as if driving in high winds-when there is no wind. When we turn "off" driving assistance lane system-still same problems. Wheels seem to have a 'mind of their own" and were not always in control. Took the car into dealership- there service person saidthey had also had the experience(s)..but we just need to get use to.not acceptable!
Steering was great until 6000 miles.the car now has a definite problem with either the front end or steering.the steering is irregular and feels as though you will not be able to control the vehicle.while turning the steering feels stuck and there is not road defect to be stuck in.while driving forward the car will jerk the front end and it feels like you will loose control of the vehicle.
Bought vehicle used one owner no previous occurances, 8000 miles recorded.gradually, a rumbling sound comes from front driver side when turning wheel on flat dirt driveway predominantely.concurrent noise from dash.at 10,000 miles the car now makes rumbling noise at low speeds while traveling in straight line on good pavement (inaudible at high speeds) same front right location, dash was repaired replacing speaker grills and still makes rattling noise after fixing. Rumbling noise from drivers left front area checked by dealer and reported nothing looked wrong.noise continues from dashboard. Rumbling noise from front driver side left wheel/dash area continues more often and seems to be inaudible at higher speeds- rumbling noise upon turning wheel and going straight on pavement as well as on flat graded dirt driveway.subaru dealerservice manager states that his field manager has concurred this has been reported elsewhere and cannot be fixed at this point in time.taking back to dealership to have them check everything more thoroughally, if they cannot find problem, will take to dealership in another town to check, if they cannot find problem wiill either sue using the lemon law, or trade in for another make of vehicle.
The steering sometimes locks when car is operating in reverse, turning out of a parked position. Exact cause is unknown. I brought the car to the dealership for this problem in mid-march and they were unable to detect the fault.today i encountered the same steering lock when backing out of my driveway and turning right to get onto the street.
While driving 70 miles per hour: on most curves to the left the car seems to "grab" to the left and then i correct the swing.sometimes it seems to almost over correct.and i have experienced the same issue while on the straight way and the car will seem to pull to the right.not enough that i am in danger of crashing but is unsettling
Vehicle loses control at 50 mph and higher speeds.steering feels very loose and like vehicle is hydroplaning on dry surfaces. On occasion it feels like the vehicle was hit by a gust of wind and floats. Vehicle feels very insecure on highway driving conditions. It's scary!
At 13,000 miles car steering pulled to the right and left without driver performing this act.feels like car is hydroplaning or affected by high winds when neither condition is present.presents danger as driver has no control as to when this happens or what direction it will go.occurs at all speeds but worsens after 50mph. Research shows there are other complaints of this same situation with other subaru cars.my dealership claimed they had not heard of the problem but suggested to manual turn off lane assist.i performed this action to no avail - the problem continues . Happens on city streets at 25 mph as well as on highways.while first incident was august 5, 2019 itnever stopped.
Mostley at higher speeds.70 mph.the steering reacts erratically.mutiple symptions concerns.on a consistentbasis,the feeling of control leaves,it feels as though it hydroplaning in deep waterwhen your tires temporanily lose contact with pavement.this can happen during any condition.all control seems to leave ,then control comes back.in high winds ,when u need to correct thesteeing angle this sisation happens a lot.any movement from a straight line will cause this to happen.sometime straight line driving ,the steering wheel just momentarily attempts to turn on its own.in the rain afraid to dive outback 65 mph because the the steerin keeps leaving,again like its hydro plaining,and no i wasent hydroplaning as every other car waspassing me 70+ mph.thisis a consistent and constant problem.its vey scareyand i quite alarmned at tis proble.there is something major wrongwith the 2018 subaru outback limited.need help.afraid to drive car.bought car on 4/24/2018,owned it 8 days.(394 mils on car.taking it to home town subaru,beckley for evalueation(drive car) on steering. Issue.ill need a signed dockument from service rep before i drive car again.
Subaru lane assist steering issue.when you have lane assist on the car will try and steer from one lane to another on its own.this happens when you are on the freeway and started after 10,000 miles was on the car.
Sunday,august 1, 2021, at 9:05am, i backed out of my garage and when i attempted to turn my car, the steering locked, the car was drifting backwards and i had no brakes. As a result the car kept drifting backwards , off the driveway into the woods, hitting a tree. Once stopped, i was able to start the car and drive it out of the woods.the entire driverā€™s side was sideswiped and mirror torn off. I was not injured, but could have been.i called insurance that day. On monday, we contacted the subaru dealership.the local police were notified and documented the report. The insurance adjuster determined the car unsafe to drive and it was towed to the dealership august 4, 2021. There was no warning or indicated problem prior to the incident.
Our outback started to pull to the right at around 3000 miles. Currently (at 9000 miles) the car still does that. It feels as if there is strong side wind pushing the car. The car also started making knocking sounds when turning the wheel in both directions while at stop or moving slowly. We are currently scheduled for an inspection at the dealership. The second major issue is the tire pressure monitor. The tire pressure that it displays does not match the actual one measured with several external instruments (constantly 2 psi lower on all four wheels). Additionally, the monitor sometimes switches the front tire pressure with the rear ones, i.e. The monitor displays the front tire pressure as if it is the rear tire pressure. Very confusing!
My 2018 subaru outback does not have steering assist and was purchased new.at all speeds, the steering feels very loose when traveling resulting in a disconnect between the road/wheels and the steering wheel.at highway speeds, the car often feels like it is hydroplaning or wind is forcing it to the left or right despite driving on dry roads in calm weather. The steering is erratic and is especially unpredictable when driving on uneven or snow covered roads.on snowy roads, the car drifts and feels like it is uncontrollably starting to slide resulting in an over correction of the steering wheel.this problem is terrifying and the exact opposite of how subaru advertises the car performance.i took the car to my dealer as it is still under warranty and they only said it was the alignment which we just had done the previous week.subaru has had steering problems before and i feel like they are just trying to ignore the problem.im surprised they have not issued a recall since the problem is very dangerous and could result in driving accidents and deaths.
*tl the contact owns a 2018 subaru outback. The contact stated that when making a sharp turn the steering wheel locks into that position until manuallymoved out of that position and then it returns to normal center position. This is a safety issue. It could run into other cars or objects. The vehicle was driven to sangera subaru (5500 gasoline alley dr. Bakersfield, ca 93313 phone #661-438-5588) to be corrected. The failure was duplicated. The dealer stated that is the normal operation of the power steering milage at that time was 7,000 miles. *dt
Most occurrences were at high speed on interstates. I thought it was wind related but probably wasn't.car would seem to move slightly with no steering effort and then the steering would push back severely on curves sometimes it would push from side to sidesetting up a swerving motion. No warning lights ever came onthis continued for four days and then has not been experienced again. Service could not duplicate. I consider this serious enough that if it continues i will trade the car. The movements are severe enough in my opinion to be dangerous. These events occurred on 1-27,28,29,30-2018.
I have always wanted a 3.6l and this is my first 3.6l 6 cylinder 2018 subaru outback! am disappointed with few problems: the front seating is not comfortable and not supportive at all, especial in hard turns the seats will not hold you in place, the seat bed is to short and does not support long legs if you are over 5 feet tall. For some reason this is my 3rd subaru 2nd outback that has wheel alignment problem right out of the box!!! i always seem to be pulling the steering-wheel/vehicle to the right and my steering is always on a 15-20 degree off and if i don't steer and pull to the right the vehicle drifts way to the left lane and this dangers and a major problem. Also while driving on highways with speed over 60 the vehicle vibrates i took it in for 4 tire wheel balancing and i hope this will fix the problem, mind you this is a new car.2018 outback has a problem while driving on highways and speeds over 60 the vehicle drifts or sways dangerously left and right out of controlas if something is pushing or pushing the vehicle left and right, i don't know if the highway vibration with speeds exceeding 60 is associated with the sway or its a wheel balancing problem. Previously owned subaru's2011 outback, 2011 legacy, 2014 outback, 2018 outbackwith only 290 miles on the vehicle with a full gas tank i drove it till it displayed and the gas light is on that i only have 40 miles to go before running out of gas so i drove it to be precise another 12 miles then stated that i only have 30 miles to empty and parked it while i went to work , 6 hours later to go home and the vehicle will not start, unfortunately i ran out of gas! i don't know if this was a glitch or its going to be a problem but i will keep my eyes on it.
The front windshield (driver's side) cracked out of nowhere. Now there's a large crack that runs from the driver's side through the middle of the windshield. There were no visible chips on the front windshield prior to the incident.
The passenger side hood does not shut all the way. A service bulletin came out but the dealer said they would not recommend the fix because it involves using a 2x4 to bend the hood.
I just driven home from work on the freeway for 20 minutes. Got home and parked my car on the street in front of my home. I went into my home and came out about 30 minutes later to do some yard work. A crack in my windshield caught my eye. I looked at it and it went from one side to the otherit was not there when i parked my car 30 minutes earlier and nothing hit the windshield on the freeway.this happened 9 mos after i bought my car. It was still under warranty but they made me pay $1118.33 out of my pocket and then told me to get reimbursed by my insurance.
Subaru outback 2018 have an issue with the residue leak from the windshield near the eye sight it happened twice to my vehicle first time when i took the vehicle they said it might be a leak from the glue in eyesight and they said they have eyesight might be loose and they have tighten it and second time it happened and then they said no no the eyesight doesn't have any glue and this is coming from some glue used in the windshield. Subaru doesn't seem to be worry about it and all they say is they are not able to duplicate the issue. This issues started happening in this summer when the temperature is extreme hot the glue what they used to stick the windshield to the body of the car melts and it comes out when i took it to the dealership all they say is we are not able to replicate the issue. Contacted subaru customer service and they said we had our master technician had a look at the car and the field engineer they are not able to see this as an issue. When i bought a brand new car from subaru and with in 2 years the glue is melting because of heat not sure what kind of car subaru manufactures. The supervisor from subaru customer service doesn't seem to have any concern on the issue and keep saying when we are not able to replicate the issue its not our concern. I am getting scared if the glue came out and the windshield breaks or cracks when i am driving what will happen to the safety of me and my family. I took it to 2 separate dealerships. Subaru of america and colonial subaru. Subaru america said it might be a leak from the glue of the windshield and colonial subaru said they are not able to find the problem.
Windshield severely cracked,possibly from small pebble at approx 35 mph approaching fwy on ramp. We were informed by corporate that the windshield glass is 'sensitive' due to the 'eye sight' feature calibrated with the windshield. Windshield needs to be replaced - at owners expense at $1100.size of initial impact damage mark on windshield was 1/16' or 1-2mm. Next day it spread to several inches while car was parked.small pebbles or common road debris should not cause windshield failures especially in vehicles that are all wheel drive for off-road. Read that other vehicles of same year and model are also experiencing windshield failure.
My windshield spontaneously cracked starting at the vertical edge on the passenger side. There was no event that caused this. It just happened one day. I'm barely driving my car bc of the pandemic so i'm assuming it happened when it was stationary.
Door will not unlock using key in key hole. This appears to be a very common problem from all the online comments and is on all subaru models. Being locked out of the car for safety or weather conditions can put one's life in extreme danger.are is stationary. Door will not unlock using key in door.
My wife and i were driving on the interstate on a cool (45 degrees) day at about 70 mph, the only vehicle in the vicinity. There was a suddden unexplained noise overhead, then a loud explosion like noise and then a loud rush of wind and the sound of something breaking and flapping and something blowing and hitting the roof of the car. I slid open the sunshade a very small distance and discovered my sunroof had exploded for no apparent reason or cause.this was on a 7 month old 2018 subaru outback with factory installed sunroof and 17,000 mikes on it. The sunroof was completely closed at the time and fortunately so was the interiorsunshade.
Moonroof exploded.
Rear lift gate malfunctioning. Will not open automatically after appx 18'. Able to manually open with great difficulty, auto closure working.
1. Defect in windshields or framing area. I've had 4 windshield crack in the bottom right and have replaced 3 so far since i bought it.adding my name and car to the complaints saying the windshields in their subaru vehicles are defective and are spontaneously cracking, and breaking, sometimes 'within weeks or a few months of purchase.'i usually notice upon returning to my car in the morning to leave for work or returning from being away from it all day. My car insurance has covered all but $100 of the bills over the span of 2 years, luckily. But my time is valuable. 2. Radio/multimedia screen sometimes doesn't come on when i start the car and won't work until i turn the car off and back on later. 3. Chincy material, seems to dent veeeery easily, does not live up to high standards and durability they rave about. I'm not sure what all has dinged my car but it is way more frequent than any other car i've owned.i usually notice walking up to it from being parked. Could be from driving down road though. 4. Battery life is short. Car was not run for 5 days and battery was dead. Claims to be an outdoorsy car so why would it be set up to kill the battery so quickly?my dealership updated the software and gave me a bigger battery to help "fix" that issue.
Bought car new, 7 miles on odometer. Took car into autonation subaru - centennial colorado for noise complaint in driver-side front when going over a bump.missing parts were noticed by shop.shop said it was completely fixed, but we still had this noise, it was just quieter.vehicle felt like alignment was off, as it shakes at highway speeds.car makes tire squealing noise when turning in and out of parking spots at low speeds. Took car back to dealer shop many times for over 1 year. Shop always insisted no alignment was needed, front-end was in good report, tires were in good balance, and rotation was not needed.shaking persists, 20k miles later driver side front tire is worn down to almost steel only on in-side of tire; all other tires have at least 6/32nds on tread (see attached photo: out-side of tire is thick treat like all other tires, in-side treat is gone).original tires. No modifications to car.serviced only at subaru dealership. Vehicle shakes so bad now it feels like the car might fall apart. I do not feel comfortable having my pregnant wife drive our only vehicle.help! not fair to buy a new car with missing parts and safety issues.
Rear trailing arm snapped rendering vehicle unsafe to drive - the rear trailing arm snapped. It looks apparent it was slowly failing as some parts of the fracture are rusted out. The part number is 20250al02a. These parts were designed with very thin walls and may be the reason why it failed. I got lucky that the vehicle was just off the highway before i heard a clunking noise, braking at highway speeds would have caused the vehicle to flip over as the vehicle was not stable at all during the failure. Here are some photos of the failure. These photos were taken the day of the failure, february 8th, 2020.
Driver side front wheel/suspension is making rattling noise while driving at any speed. The noise is worse when hitting uneven surfaces on the road (like a repair spot or transition from concrete to asphalt) . The front-end sounds loose, and there is a slight vibration when driving at higher speeds.we have taken our car into the dealer multiple times and they say all is ok and the noise is as intended by the manufacturer. We do not feel safe in the car.
The contact's wife owns a 2018 subaru outback. The contact's wife had noticed an abnormal noise coming from the vehicle, while driving at various speeds. The contact took the vehicle to hughes subaru (3010 atlanta hwy, athens, ga 30606) to have the brakes inspected and the dealer found no faults with the brakes. As the failure persisted, the vehicle was taken back to the same dealer where they discovered a failure with the two front tire wheel bearings and they replaced the two front bearings under warranty. The dealer also suggested that all four tires would need to be replaced due to the wheel bearings. The contact then took the vehicle to an independent mechanic where he inspected the vehicle and discovered that all four tires were chopped. He stated that the two front tires were worse then the rear tires. The independent mechanic also mentioned that the failure could lead to suspension issues. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000. *dtconsumer took vehicle back to hughes subaru to address concerns about the chopped tires and potential suspension issues. The service manager said that the chopping on the tires were not a result of failure of the wheel bearing hubs. He also said that there would be no suspension issues because of the failure. He said that the tires did not need to be replaced because there was 6+ tread still remaining on the tires. *dl
The contact owns a 2018 subaru outback. While driving various speeds, the vehicle suddenly jerked from side to side and became very unstable. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The vehicle was not repaired. The failure mileage was 2,500.
I have had steering issues with this car since day one, the dealer told me i had to get use toit. Car pulled to the right and at higher speeds you feel like you werehydroplaning-no control then steering would come back. Brought the car back to dealer and they made adjusts to the alignment and doesn't pull to right as bad.but the feeling of hydroplaning still exists and the dealer can not duplicate problem .they tell me its within subaru's specifications there is a real problem with this car since date of service 3-12-18
Bought vehicle used one owner no previous occurances, 8000 miles recorded.gradually, a rumbling sound comes from front driver side when turning wheel on flat dirt driveway predominantely.concurrent noise from dash.at 10,000 miles the car now makes rumbling noise at low speeds while traveling in straight line on good pavement (inaudible at high speeds) same front right location, dash was repaired replacing speaker grills and still makes rattling noise after fixing. Rumbling noise from drivers left front area checked by dealer and reported nothing looked wrong.noise continues from dashboard. Rumbling noise from front driver side left wheel/dash area continues more often and seems to be inaudible at higher speeds- rumbling noise upon turning wheel and going straight on pavement as well as on flat graded dirt driveway.subaru dealerservice manager states that his field manager has concurred this has been reported elsewhere and cannot be fixed at this point in time.taking back to dealership to have them check everything more thoroughally, if they cannot find problem, will take to dealership in another town to check, if they cannot find problem wiill either sue using the lemon law, or trade in for another make of vehicle.
My wife and i, financed our brand new 2018 subaru outback premium from world subaru, 688 shrewsbury ave., tinton falls, new jersey 07701, in june 2018. There are 3 main problems with the car, but iā€™ll only be addressing the most recent one. The main people in this situation is myself-[xxx], my wife-[xxx], subaru, owner and general manager-joe wajda, service advisor-rudolph j degaetano, and fixed operation director-lou zuluaga. The 2018 subaru was brought in for an oil change filter, etc., on april 19, 2021 and i went right up to the service advisor rudolph j degaetano to tell him besides the oil change and filter to please take a look at this back tire wear, on the edges to about an inch in, its bald, about 3 inches then full thread all the way around the tire, rudolph said you need an alignment, so i told him to do it with the oil change and filter, so when they were done rudolph came back to me and i paid $165.47, with this rudolph showed me the alignment paper and said this canā€™t be fixed, no mater what you do, the right front caster in red at 4.3 cannot be fixed. And as you see on the original paper, on the right front caster in red, it canā€™t be fixed. But at the bottom in red it states, ā€œ*one or more values are not within specification. Tire wear, handling and safety problems may resultā€¯. So its telling me the car is unsafe to drive and world subaru cant fix it. I told rudolph thats unexceptable. Texted owner and general manager joe wojda who turned it over to fixed operation director lou zuluaga who in turn sent me a text, that it could be the body of the car. I explained to rudolph that subaru had a big problem with the new ascents, and it either would cost subaru to much to fix or they couldnā€™t fix it, and subaru gave them all brand new ascents, but what about my car we bought brand new, they expect my wife to drive an unsafe vehicle???[xxx]-[xxx] [xxx] owner joe wajda-732-741-6200 lou and rudolph-same numberparts of this document have been redacted to protect personally identifiable information pursuan
During 4th week august 2019, i made an emergency stop on the shoulder on interstate 90. There was usual traffic, not sure if there was a tiny rock which came flying on my windshield, i haven't heard any noise nor i have seen anychipping. The next morning i woke up too see a tiny crack, immediately i contacted my insurance and local car dealership to find out cost's, but as it was weekend, i wasnt able to get a slot. 2 days later i see a nice fine crack across the screen, this was a bad surprise for me, i used a mazda for 3 years before and definitely traveled a lot, with tiny rocks flying on the windshield, but it never ever cracked. With subaru i am shocked, i felt glass quality to be either fragile or composition of windshield glass may be compromised(or poor). I am not sure if the company has noticed this complaints. When i spoke to 3rd party glass vendor he told me that there are many subaru outbacks which had seen similar issues. On top of it, i was told that there is a charge of ~250$ to adjust smart lens, which is ridiculous, so in summary when a windshield cracks it takes 350$ glass + 250$ lens correction = 600$, which i feel is highly in-justified. There has to be someone who needs to take a legal action against the company.
Infotainment screen went black on december 17, 2018. Radio, navigation system, bluetooth and rear camera are all inoperable.
The radio malfunctions, it crackles, static interference, other stations interfere with current station. This occurs during all weather conditions and all different roads and whether car is moving or stationaryhave been to the dealer several times.
Exploding sunroof.the sunroof suddenly shattered into pieces while driving on a freeway offramp with no other cars or bridges nearby.it sounded like an explosion.the car wasn't damaged or scratched anywhere else, and there was no object or debris.
Went into my office yesterday morning and came out on my break to a cracked windshield. It was a perfect crack that seems to have started right at the edge of the glass extending to the middle of the windshield with no point of impact noted. As per subaru itā€™s not covered under our gold warranty plan even when we explained the glass seems to have just cracked on its own. After research itā€™s seems to be an issue with subaru that they do not want to handle and with my insurance deductible being $500 i will have to cover the whole windshield for $471. At this point i will just leave eyesight off because itā€™s around another $600 to recalibrate that. ** accidentally uploaded a picture of an email and was unable to delete it.
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked".there was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and i could not understand why it happened, until i began reading the incidents online about multiple other owners experiencing the same issue.i replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
In a rural town i was driving 30mph.weather was overcast 60 degrees with occasional showers.i was moving straight.road was well paved.no close car in front of my vehicle.car may have approached from other direction... Unsure.heard a explosive sound from roof, followed by tinkling of debre falling off car.the sound was similar to frozen snow or ice coming off the roof of a car in winter.i stopped the car and found sunroof had a hole size of large cantelope.
The windshield on my 2018 outback cracked within the first 150 miles of ownership.the subaru service department said it was caused by something hitting the windshield which is a possibility but was not the case. I had the windshield replaced by my insurance company and i paid the deductible amount. I drove the outback back to my house and parked it for a week while i drove my other car. When i went to drive my outback after a week of it just sitting still i noticed that the windshield had a big crack in it. I had the windshield replaced under warranty. In the year and a six months that i have owned the car i am on the 4th windshield including the original equipment one.
Windshield cracked for no reason and the cracks are spreading.
Windshield crack under wipers on passenger side. Car was parked in driveway for 2 days.under stay in place orders.2 cracks about 1 inch apart, no sign of impact.crack became a long line into the driver view. While driving for 1/2 mile. Called subaru and mentioned that nothing hit car.they said no problems with windshields have been recorded.
I have been having battery issues with my 2018 subaru outback. Ended up replacing the battery with a new one and am still have issues with the car draining the battery to dead if not run for a few days.
I owned a 2018 subaru outback for about a year. In that year my windshield cracked three times across more than half of the windshield upon impact of a tiny rock. The first time it happened i was stopped in a parking lot, and turned on my ac which caused the windshield to split- i couldn't even find a chip that caused the huge crack. The cost to replace was over $800 each time so i sold the vehicle after the third time. The first crack was in april 2019 and the last was in august 2019. I involved my local subaru dealer that i purchase the car from, and they told me that it was hot out and that's why the glass was cracking, but i've never seen a windshield behave in that manner before, no matter the temperature.
I purchased my 2018 subaru outback on dec. 29, 2017. Three weeks later, the windshieldbegan to show a crack creeping up from the upper right side of the vehicle.mind you, the car was stationary in my driveway.i never witnessed the windshield sustain any impact that would cause such a crack. Ibrought the vehicle to my local subaru dealer where the car was purchased for repair or replacement and the dealer refused to cover the repair under the vehicle's warranty.there have been multiple complaints lodged with the national highway transportation safety authority, describing the subaru windshield defect issue.additionally, on occasion and while in motion, the head unit (navigation display, radio, etc.) in my 2018 outback limited w/eyesight, will freeze up and no hard or soft buttons will reactivate the system. I had to shut my car down for a few minutes before a "reboot" took place.
Wtz85 - subaru of america, inc. (subaru) is recalling 2018 model year legacy, outback, and brz vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with federal motor vehicle safety standardtype: recall | service campaign: wtz85 | nhtsa campaign: 18v-000000openrecall date: january 02, 2019description18 leg/out/brz v3 head unit reprogramsafety riskdue to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. If this occurs, the head unit display will not boot, causing the screen to remain blank. In this condition, while backing the vehicle, the rearview image may not be displayed. The failure to display the rearview image creates a non-compliance with the requirements of fmvss 111 ' 'rear visibility,' increasing the risk of a crash.there are 1000's of these on backorder causing us to drive around in unsafe vehicles because they do not know when replacment units will be available and they are not providing a loaner car in the meantime.this is unacceptable for a company that prides themselves on their safety!!!!!
On infrequent yet multiple occasions since purchasing the car in spring 2018, after hanging up from a bluetooth phone call, the radio would blast at full decibels and be unresponsive to attempted adjustments with the volume control. On all occasions except for today's event, i was driving on major highways, becoming startled, then having to immediately try to rectify the ear-blasting sound. Today, i was in a parking lot, having turned off the engine--the radio continues to play and the bluetooth remains live in an outback for 5 more minutes, until the door is opened--i made a call, hung up, and the radio volume was fine; i immediately made another call, hung up, and the radio blasted at full decibels again. This time, i was unable to elicit a response by turning the volume knob, with the radio stopping shortly thereafter because it had reached the 5-minute limit. This event occurred whether i hung up first or the other person hung up first. I have had the car back to rafferty subaru on multiple occasions, with a variety of fixes attempted, most recently by swapping out my amp with one from a loaner vehicle. I have found identical complaints on the subaruoutback.org forum, with others achieving no resolution as well, and with other being concerned about this uncontrollable condition occurring while driving at high speed on highways. This appears to be a problem in the 2019 and 2020 models as well.
The radio display head unit failed. The rear back-up camera and and warning signals are inoperable. I have been without the systems for three weeks and subaru customer service can not provide a date when this repair can be made. This is a safety concern as they aid in backing up the vehicle in parking lots at night when visibility is poor.
Our 2018 outback almost killed my husband. He was getting into the car (it was running) and just opened the door, when the car rolled back. He was pinned between the door and the garage frame and fortunately the he was able to roll into the garage. He hit so hard and landed on the side of his mountain bike (was inside the door) that it punched a hole through the wall. I came out to find him laying on the ground in the garage and the car sitting in my driveway just outside the garage. There is a natural slope and it was stopped where it levels off. The door ended up being caught on the frame of the garage and opened all the way and then some before slamming back. The door is not functional and it damaged the front quarter panel as well as the driver door. This is my 3rd outback and i am beyond horrified of this car! we have had nothing but problems from it since we have had it and i am ready to get rid of this one! do not buy this year! there was a recall on an earlier year outback automatic transmissions as they were doing the same thing, rolling when in park. This car could have killed him and he is fortunate he was able to get away from the car and the frame. I called subaru this morning and have a case so we shall see if i have to get legal involved or not.
Windshield cracked for no reason on july 25,2019. Pulled out of my driveway and headed down the street when it was starting to crack. Toke a picture when i got to work. First time in over 40 years of driving to ever have a windshield crack.
The battery keeps dying for no reason. Thr first time it occurred was in october 2020. We jump started the vehicle and drove it. It died again two days later. We replaced the battery with one from an auto parts store. Approximately 5 weeks later in december 2020 it did the same thing. We went to start it up and it wouldn't start. We jumped it and drove it for approximately 30 minutes. Went out the next day and it wouldn't start again. Took it to the dealership and they stated the problem was the battery so i paid for a replacement. Exactly a month later, january 2021, i went out to start the car and the battery is again dead. I will be taking it back in to the dealership this week.
2018 subaru outback: per dealer: original battery "bad" & replaced by dealer after it failed (unable to start & won't hold charge) after 10,500 miles at 9 mo.battery also failed in our previously owned 2015 outback after only 3 weeks, & in a 2015 subaru legacy after 35 months. The 2018 outback's touch screen (& back-up camera screen, etc) has also stopped working twice, at about 2 months (while backing out of the driveway) & again at 3 months, both times suddenly, the screen going black for a minute or longer, & then turning white for several minutes before resuming the normal screen configuration & appearance.
Navigation system sucks!!!!!!!!!this is very frustrating and causes road rage !!!!!while driving the system usually will not accept voice commands. System says "i'm sorry i didn't understand. Let's try again." i try again; same response. I am using the system recommended commands such as "find nearest" or "navigate to : " also when trying to enter a street number,street ,city, state; i get the same"i'm sorry i didn't understand. Let's try again." when i try again system repeats "i'm sorry i didn't understand. Let's try again." or interrupts me before i can try again. My wife has the same problem with the system. A lot of times when i set a destination with the keyboard (not available when moving); the directions are wrong when you are near the destination, such as the turn direction or location being to the right or left.this is very frustrating and causes road rage !!!!! dealer says the system is working as designed and is difficult to use. No [xxx]! we contacted subaru. No response.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
While traveling at highway speed, the sunroof "exploded" with a load noise and rained pieces of glass into the passenger compartment.no rock or other projectile was seen coming toward the car.it seemed spontaneous. Speed was 65 mph. Road was straight and well paved.no vehicle was in front of the car.the car had just been run through an automatic touchless carwash about 10 minutes before.outside temperature was approximately 55 degrees fahrenheit.
The key got stuck in the ignition, and the visor on passenger does not swing correctly, the radio turns on when i start the car even after the radio was turned off
Bluetooth will randomly disconnect.sometimes it lasts a few minutes, sometimes a couple hours.unable to re-connect once it does, so we have to mess with settings while driving to switch to aux cable, radio, etc or pull over and restart the car completely.we have verified the issue with 6 different devices.none of the devices demonstrate the same issue with any other bluetooth devices (we use a speaker for hours on end in the house with no issues).combine that with the infotainment screen being incredibly slow, this is a frustrating issue.
2018 subaru outback purchased in november 2017 - oem windshield has cracked twice (in 2 years).
Driving approximately 50 mph on south us hwy 231 (left lane), without any incident rear passenger window popped and shattered and then broken glass fell into backseat of car. There was no car in right lane or in front of my car. There were no adverse road conditions. No other damage to car.
My subaru starlink infotainment system has been inoperative since my local dealer attempted to install an update.the update is on back order.i was not informed that this system is no inoperative and if i were in a collision or other emergency the system would not be able to notify 911 dispatchers of my emergency or location.there are now warning lights to tell me the system is inop. I contacted subaru of america and they provided me with a phone number to starlink.they are not accepting responsibility.starlink has refused to provide a refund. There was a class action lawsuit against subaru that was filed in 2017.
Rear gate malfunctions sometimes doesn't open sometimes doesn't close properly (this allows exhaust gases to be drawn into the vehicle) when you drive with the gate not completely closed. Dealer has no solution for the problem. This happens on a regular bases.
The steering with lane departure warning will sometimes jerk the car from side to side, as if self correcting, even though the car is well within the lane. At times the car also feels like it is hydroplaning on dry ground with little steering feedback. Purchased used with a carfax report indicating no problems. It is a very scary feeling on dry surfaces to get no steering feedback or have the car self correct the even while in the middle of the lane. At 20,000 miles had an alignment performed, did not correct the problem. Online there are numerous reports for this occurrence with no viable solutions. Our family always wanted a subaru for safety, but this feels very dangerous. When the lane departure self corrects there is little steering feedback and the vehicle seems to be guiding itself and steering during these times seems very loose.
My gas gauge says i have 95 miles before ineed gas however my warning light comes onat that time tell me to get gas right away
Entire center radio cluster has failed.car was parked in a garage and got into the car and started car and entire unit was black.this impacts radio, hands free cellular phone use, navigation, back up camera and warning system, vehicle notifications, star link program.this may sound just like a minor thing but this has significant safe operation impacts in regards to traffic and driving, cell phone use and navigation of the vehicle.
I bought a new 2018 subaru outback in june 2018. It has been a very good vehicle except for the cvt which subaru has had issues with for years. The cvt hesitates and shudders and detracts from the performance and safety of the vehicle. I have spoken with the dealer as well as subaru of america they have extended the cvt warranty to 10 years 100k miles but only if the cvt breaks to the point where the vehicle will not operate. I do all my service at the dealer and have asked if subaru would replace the cvt to make it run better and safely. They said that subaru will only do that if and when the cvt breaks and does not operate. I would hope that nhtsa can get subaru to replace the cvt if it operates in an inferior way.
Since june of 2020, my 2018 subaru outback has now had four cracked windshields with little to no explanation. The first crack was repaired by a subaru dealership, only to crack again within 24 hours. The same dealership refused to cover the cost of the second windshield replacement. Then in nov 2020, it cracked again and a different subaru dealership did cover the cost of the third windshield replacement, but only after filing a compliant with subaru corporate. Now in may 2021, the windshield has cracked again with little to no impact and needs to be replaced. Each time the windshield cracked, it significantly spread across the the windshield within hours, and poses a risk to driving. Please assist, as i am aware of active lawsuit for this same type of car misfunction occurring with other 2018 subaru models, and cannot afford to have a car continue to have this issue.
We own 2 2018 subaru outbacks. We have had to replace the windshield in each one twice (a piece) and one of them has a cracked windshield again.after looking on line i find that we are not the only ones who have had to replace the windshields multiple times. The dealerships continue to say the windshields are cracking because of rock chips. None of our other cars' windshields are cracking. The last one cracked when the car was sitting in the garage and had not been driven.since this happened 5 times with 2 vehicles some of the questions your form asked did not apply.such as how fast were we going (sometimes 55,65 or 0) what date did this occur (5 different dates) at what mileage 5 different ones but they are on the 4 insurance claims i attached. The 5th one we have not fixed yet. Why? it's just going to break again. We are going to have to report it to our insurance company, our rates are going through the roof now because of all theses claims and then there is hassle to get it fixed.not worth it to have it break a month or two down the line.i am not sure my files downloaded to you.i have the hard copies just in case. Thank you for your help!
Sunroof spontaneously shattered/exploded while driving without impact or other vehicles around.outside temperature was 86 degrees at the time.was at highway speed on an interstate. Nothing was overhead.glass exploded up and out.
Windshield severely stress cracked and had to be replaced within 10 months of ownership. This was not covered by dealer warranty and i had to pay to have replaced. Windshield contractor told me that subaru is using thinner glass now that stresses very easily. He had just replaced the same the day before mine. I've never had to replace a windshield from stress before.i don't know if this happened while in motion or stationary, but i did notice a small crack and then it went sideways across from driver to passenger side of window.
Windshield cracked less then 2 months from purchase.. For no reason ..assisted driving deactivated...stereo and gps system also need ed to be replaced...rear door motor needed to be replaced... Stereo and gps software needed to be updated... Still had problems.. Finally replaced system...
Backup camera is black gps and radio dead
Navigation systemgives wrong directions and has almost caused me to get in accidents as a result.accurate voice command is needed for safety when traveling on the highway and realize i am lost and need to find out when to begin to move over andto exit it is unable to understand my very clear speech.
This car has had battery drainage issues since i purchased it new in 2017. It has only 10,000 miles on it and and is on it's 3rd battery. The car must be jump-started in order to drive it. The problem occurs if i drive the car for a short trip. It also occurs if i take longer trips (i.e. 100 miles) in that the battery will be deleted if i do not drive it within 7 days or so, i have had this car jump-started probably 20-30 times. The dealership continually blames me for the problem and says i should not expect the car to start if i do not start it every day. Most of the time, i have to borrow my mother's buick to have a working car. Because the battery is constantly dying, the power windows do not work and have to be reset after each battery drainage. I owned a 2014 subaru outback prior to trading up to the 2018 model. I have the exact driving habits now as i did with the 2014 model. The 2014 model never had any issue starting. I have recently learned that there is a class action lawsuit filed by other subaru owners with the exact problem i'm having. I cannot fully express how deeply i hate this car and regret trading up. It is not reliable. I have purchased a noco boost plus to start my car each time so that i don't have to constantly call tow services. The battery on this car is not sufficient to start the car and the dealership will only replace it with another insufficient battery. I would also like to add that the dealership claims my low mileage is the reason my car won't start, claiming i don't drive it enough. This is infuriating. I have repeatedly told the service manager that it has low mileage because it does not start and i cannot drive it, and borrowed my mother's car for the first 2 years because of the battery issues on the subaru. They do not care.
My wife and i, financed our brand new 2018 subaru outback premium from world subaru, 688 shrewsbury ave., tinton falls, new jersey 07701, in june 2018. There are 3 main problems with the car, but iā€™ll only be addressing the most recent one. The main people in this situation is myself-[xxx], my wife-[xxx], subaru, owner and general manager-joe wajda, service advisor-rudolph j degaetano, and fixed operation director-lou zuluaga. The 2018 subaru was brought in for an oil change filter, etc., on april 19, 2021 and i went right up to the service advisor rudolph j degaetano to tell him besides the oil change and filter to please take a look at this back tire wear, on the edges to about an inch in, its bald, about 3 inches then full thread all the way around the tire, rudolph said you need an alignment, so i told him to do it with the oil change and filter, so when they were done rudolph came back to me and i paid $165.47, with this rudolph showed me the alignment paper and said this canā€™t be fixed, no mater what you do, the right front caster in red at 4.3 cannot be fixed. And as you see on the original paper, on the right front caster in red, it canā€™t be fixed. But at the bottom in red it states, ā€œ*one or more values are not within specification. Tire wear, handling and safety problems may resultā€¯. So its telling me the car is unsafe to drive and world subaru cant fix it. I told rudolph thats unexceptable. Texted owner and general manager joe wojda who turned it over to fixed operation director lou zuluaga who in turn sent me a text, that it could be the body of the car. I explained to rudolph that subaru had a big problem with the new ascents, and it either would cost subaru to much to fix or they couldnā€™t fix it, and subaru gave them all brand new ascents, but what about my car we bought brand new, they expect my wife to drive an unsafe vehicle???[xxx]-[xxx] [xxx] owner joe wajda-732-741-6200 lou and rudolph-same numberparts of this document have been redacted to protect personally identifiable information pursuan
Keyless access system has issues. Several times i have found the car unlocked and / or with the rear hatch door approximately half way open. I've noticed also that sometimes other person fob interfering with my car. 2x when i've been parked with engine off the alarm system would start blaring for no reason. All these incidents happened with the car parked and engine off.
Driver side window will not close, will go up than down half way.if trying to close the window when it starts to rain/snow and it does't close can be a distraction to the driver, especially when driving on the highway at speeds of 70mph. This has been problem since i have owned this car and reported too subaru during the warranty, also know on the internet for a long time.it does not matter if stopped or driving.
I was parking my 2018 subaru outback premium next to my house on my parking spot, my foot was on a brake pedal, it left around 50'' to complete a parking, like suddenly my car start moving forward even that i was strongly pressing brake pedal, car went over curb and hit a palm tree that is next to my parking spot. Car suddenly accelerated and i was not able to control the car. Car front bumper, grill, radiator was damaged. Today, my car is in body shop. It was very scare experience. From my background i am driving 12 years without any car accident.
I had owned my 2018 subaru outback for about 6 months. I was driving on a state highway when my windshield was hit with a small rock. It caused a small crack in the windshield. I usually can get to town and have these filled when this has happened in my other vehicle. By the time i drove the 20 miles to town to get it filled it had ran and cracked the whole middle section of my windshield.i was shocked that it had completely ruined the windshield. I called my dealer who informed me it would cost about $600 to $700 to replace the windshield. And about 500 to calibrate the eyesight on the car. Again i was shocked. He then referred me to a windshield company in my area to replace it at a $350 cost to me. I did not take any pictures as i did not realize this was going to be a thing with the vehicle. Since then i have had over 8 chips fixed in the windshield. It seems like every time i travel it gets hit. Which is strange because my other vehicle very seldom gets hit. I try not to drive behind vehicles as it seems my windshield is in an angle that is hit if anything comes up off the road.this is frustrating and expensive and messes with my eyesight on the car.
Battery consistently drains and car will not start. Battery is new, replaced in 2020. Car has been parked for less than 12 hours when it will not start. Car has been jumped, taken to dealer who state "nothing is wrong with it", then within 1-4 days usually happens again. Has happened multiple times since 10/03/2020.
Cracked windshield for no reason. Also, radio is continually defunct.
The battery completely dies after at-least 3days of not driving the vehicle.within a few weeks of driving the car off the lot in 2017 (new from the dealership), the car would not start after not being driven over the weekend.i had the car jump started.it happened again the next week after a long weekend of not driving the vehicle.i had it jump started the drove it to the dealership.i was told there was nothing wrong with the vehicle or the batter.it happened again the next weekend and i had to get it jump started again. Since then i have not left the car un-driven for more than a couple of days. On june 18, i took the car for an oil change and was told i needed a new battery.i replaced the car battery that same day.hooked everything up and the car started just fine.i check all interior lights and headlights to make sure they were all off. The next day, i go to start the car and my battery is completely drained.there is an issue with the car where it is draining the battery.i don't know if replacing the battery caused some kind of software reset, but now i'm having issues with a full brand new battery being drained overnight.
My windshield cracked after washing it. It seems out of the blue with no previous damage known
The head unit in the sound system/electrical system keeps failing resulting in a loss of all sound functions.i don't get any warnings of problems as the sound system simply does not work.this is unsafe.to date, the dealer has replaced what he calls an amplifier twice.the new unit works for a few days or weeks and then fails again.so far, the other components connected to this system -- back up camera, for instance, still work.i don't know if this is related, but the rear hatch has opened by itself three times, each time when the car was parked.once, this caused the battery to drain because we did not discover it for more than 12 hours.once, there was damage to the rear hatch because we did not know it was open and it was damaged by the garage door when we opened it remotely from outside.
The battery seems to drain very quickly and without apparent reason. The dealer recently replaced the battery under warranty but did not explain why it has gone bad so quickly. I was stuck a number of times with a suddenly dead battery. I am concerned that the actual cause of the draining has not been addressed and i go off the warranty in another month. I have read that this problem has occurred with other owners of this year outback. This occurs after the car has been sitting for a while.
While parked in the sun and with a sunshade installed inside, we returned to our car and removed the sunshield and noticed a new windshield crack in the windshield. Sitting still. This car has the eyesight system and was told the windshield is very expensive and insurance and subaru say not covered. Car has just turned 12,000 miles and is always garaged at home. Subaru has defective windshields and my dealership says so.
The windshield breaks from either nothing at all or even the slightest rock ding. We've replaced the windshield twice in under one year
Windshield cracked a second time just a few months after the new windshield was replaced. The pebble that hit the windshield wasn't large on either occasion. The dealership charges a large fee to calibrate the eye sight feature and that can only be done at a dealership so we can't get a better/stronger windshield anywhere else nor purchase a competitively priced one. It feels like subaru is making good money off ofdefective weak windshields. In my previous car, a mazda 3, i drove for 12 years without a single crack. In a new subaru, it's happened twice within a year.both times i was driving highway speeds between 65-70 mph. Both rocks where small. The first time was between cities driving back from lubbock to dallas when a truck slowed to the right for me to pass. The 2nd time was while driving in rush hour traffic on the tollway in a middle lane.
Vehicle was parked. Sunroof exploded. The glass was not damaged previously. It could have been serious if we had been driving. I believe that the glass was defective or there is a design problem with the thickness of the glass/car structural stress.
Started car this morning and the unit that controls the radio, backup cameras, navigation and bluetooth is blank and unresponsive.. Dead. Car in garage when starting. Car drives fine except for above deficits
Windshieldis cracked.
The windshield cracks and shatters for no reason. I have now replaced two windshields and they continue to break, even though no impacts with flying debris occurred. Many outback owners report similar things happening. There is something defective with the windshield that cause them to be fragile.
Battery dies prematurely, if vehicle is not driven for a few days, or if parked and rear hatch is opened and closed a few times. Dead battery left me stranded five times since 3/5/2019. Battery tested well at dealership three times, so was not replaced under warranty until it failed a draw test.
30 miles left as indicated on fuel tank, car engine shut down while driving on roadand came to a complete stop in left side of highway, my family were passengers in my car and this could have been a fatal situation. A good samaritan helped us move our car over to side of road out of harms way. I am very disappointed in subaru and do not trust that it has the best 'safety' features if it is this inaccurate in informing me of mileage! i can't help but think what worse outcome could have happened to my family. Thank god we are all ok. Do better subaru, for the lives of your customers driving your vehicles and the safety of the general public.
I recently purchased a 2018 outback. I was driving it going about 25 mph on road by my house and it shut down out of nowhere, dash lights came on, gas pedal wouldn't work, the only way i got it to go was shutting it off completely and restarting it.they car has 3500 miles, i dropped it off at the dealership on 8/25 and they have had it since. They replaced the fuel pump saying it was the cause of it shutting down on me.i received the car back on 9/21 and drove it for 180 miles, this time at 65 mph the car shutdown again while i was trying to pass someone on a 2 lane road, power steering lost and all lights came on dashboard like it had some type of electrical problem. Very similar to the first time but i was driving much faster this time.after about 30 seconds the car just kind of started up by itself without me having to push the start buttoni believe this issue is a huge safety issue and could possibly get me killed or someone else killed while driving this car.subaru service facility has no clue whats going on since the car is not throwing codes. I have started the lemon law process but subaru is not being very helpful thus far. Also having a problem with passenger seat not sensing if someone is sitting in the seat and not enabling the airbags. This problem came up on the scan on 8/25 analysis. I was unaware of the issue, nothing in the car told me passenger side airbag was not working. Subaru replaced the seat but i am still concerned that the problem is going on since i have no way to tell if it works or not.
Batteries drained spontaneously while vehicle was stationary. Old battery replaced with new one and the new one was dead 24 hours after replacement
Windshield cracking while driving down interstate 80.
While driving a rock.. Not a large one, cracked my windshield which ultimately progressed through out the windshield.one other time a similar situation occurred when a small rock hit the windshield causing damage to it. I also had a rock hit the passenger side on the second row window which completely shattered it. The car was in motion for the windshield on a divided highway occurence but stationary on a city street with passenger window damage.
Starlink radio in touring model with 8"screen unreliable. Had issues with touchscreen freezing and cd loading error from purchase date in august to dec. 18, 2017. Dealer tried to perform software update and fried radio. Radio was replaced.issues worse with new radio. Took 2500 mile trip and had complete failure of radio, navigation, bluetooth, backup camera. Letting car sit cleared some errors but later similar problems reoccurred.also have issue with doors do not always lock when shifting into gear or unlocking when shifting into park. The radio controls these settings and all doors are to unlock when shifted to reverse or drive and unlock when shifted to park. Sometimes no doors lock when shifting into reverse or drive.sometimes only the front doors unlock when shifting to park sometimes no doors unlock when shifting to park.during one period when radio was out the car would not start until the drivers door was opened and closed 3 times.issue with loss of radio and other components occurs when starting the car. It has never occurred while driving.extremely concerned about doors not locking and unlocking serious safety issue. Subaru appears to know about the issue but dealers have have little information and subaru has not notified owners of the issues but numerous posts in subaru outback forum indicate numerous other owners with the 8" screen are having similar issues.
Sunroof exploded and shattered spontaneously while we were driving at highway speed
When starting the vehicle, the screen for the backup camera, periodically remains dark. When this happens, i do not have the use of the back up camera.
Dead, drained battery- no response from car, unable to even open with key fob.car parked in garage at home.
On february 22, 2019, the plastic cover on the dash below the steering wheel on the driver's side came loose while i was driving.it was hanging down attached by wires and dangled over the accelerator and brake pedals, interfering with their safe operation.i was on a highway about a mile from my home when this happened.i carefully drove home.subaru roadside assistance fixed the problem.the dealer confirmed the next day that the panel had been properly reattached.
Windshield has a giant crack from an unknown source.
I own a 2018 subaru outback and the windshield crack for no reason while i was driving.when i went to replace it safelite glass was in able to recalibrate the eyesight camera. They tried to switch the aftermarket windshield with an oem window and it didn't work and sent me to the subaru dealer to recalibrate.this didn't work either so they had to replace the eyesight camera.safelite stayed this happens a lot when they replace windshields because the cameras are not protected so if a little dust gets on it while they change the windshield it can screw up the cameras ability to recalibrate.they also advise it's a know issue with subaru's but they have done nothing to resolve it
A crack developed in the lower left corner of the front passenger window. The crack is about 7 inches in length, running from the bottom of the window - where it meets the rubber gasket of the door - up and to the right. It obscures the right side mirror. This crack appeared suddenly on 2/21/18.prior to this, we noticed a bubbling or warping of the window in the top left area that distorted the view - this has been previously reported on the nhtsa site.
While parked indoors a front windshield crack first appeared on lower drivers side of windshield. No sign of being struck by projectile.
Radio and maps went to a black screen several times at 5k miles.it was sent to the dealership for update.still had issues, but not as many.then the lighting went out on the radio buttons.replaced main head which was covered under warranty w/a 100 dollar deductible.automatic door locks work intermittently when put in gear, drivers window control panel does not work for any windows in the car other than the drivers window.had transmission issues after 2 months of purchase.it idles high and does not smoothly glide into gear.windshieldwas cracked by a small rock.it was replaced and two weeks later it cracked again.
The screen has gone black and side lights blink, unable to use any item controlled by the screen. Appears the warning system for a vehicle stopping too closely is not working as well.
This model has severe battery drain issues.i have had to repeatedly jump or charge the battery after just a short period of the lift gate or side doors being open.the lights are turned off but they still drain the battery.this is unacceptable in an "outdoor" vehicle.you cannot tailgate, use the lift gate to make a tent, keeps doors open when unloading.subaru gives you an under-powered cheap battery and has the drain issue.i cannot use the car as marketed.i finally got fed up with the issue so far and purchased my own larger battery.soa has agreed to pay for this, but the underlying issue needs to be corrected.i suspect on the lift gate there is power continually flowing to it when open so it is ready to close when you push the close button.this need a kill switch.my behavior with this car is no different than other cars in the past and their batteries did not die.this is not user error, but a bad design.the web is full of similarly frustrated owners. I'll put the last date i had to call aaa, but this has happened repeatedly since i have owned it.even an hour of the lift gate open seems to severely drain the battery.my parents have a 2016 and i don't think they have this issue?this is a safety issue if you get stuck somewhere in the wild with a dead car.
The car windshield suddenly cracked on its own without any external or internal impact while parked. The crack started from the top on passenger side and extended vertically to the middle of the windshield.this crack impaired the ability of the eyesight driver assistance system to function properly causing the vehicle to lose safety critical features like forward collision avoidance and lane keep assist.
January 27, 2020 i was driving about 45 mph on nj hwy 29 to my son's home.small rock hit windshield and made a small crack, less than 1 inch.i called insurance who would send a mobile repair truck to repair it onsite at my son's house.as i was driving, the crack getting bigger.by the time i arrived at my son's, 45 minutes later, the crack was more than 7 inches long and widening and growing horizontally and vertically.the crack so so big.the insurance rep said mobile glass repair could not repair it because it was so big. I had to bring it in for a windshield replacement and recalibration.i was told not to drive the car. Windshield was replaced on january 29, 2020 at safelite auto glass in east brunswick, njthe total cost for windshield replacement and recalibrationwas $1,011.23.
Repeated battery failures. Two battery replacements and battery still is not holding a charge. First battery replacement at 17,120 miles - 5/30/2020 second battery replacement on 21,300 miles - 2/20/2021 latest, battery died on 8/22/2021 with about 24,000 miles. Had to be jumped.
Windshield spontaneously cracked from driver's side about 4 inches toward center. I actually witnessed the crack suddenly appear while hearing a cracking sound. The vehicle was in motion at the time; i was driving at 65 mph on a smooth stretch of highway.
Windshield cracks. I have had the car since march 2018 and the windshield has cracked three times. The first two were the result of rocks hitting the windshield - the third was just a small crack on the passenger side right above the windshield. .i have been driving for 45 years and have never had a windshield crack - this windhield cracks constantly. - the product should be recalled
Rear liftgate operates intermittent and when open intermittently will not close; i have had to drive the vehicle with the liftgate not fully closed or latched. I have had the vehicle in service seven times.
I was driving about 25 mph when my bridgestone tire, model dueler h/p sport as, blew-out on the passenger rear side. The tire had only 800 miles on it.
The windshield has developed a crack starting at the very bottom below the plastic edge, with not apparent impact site.
The windscreen cracked about two inches.on the passenger side from the top down in a straight line.no other vehicles near me.i did not notice that anything hit the windscreen.i was driving approximately sixty miles per hour eastbound on interstate 270 just east of interstate 70.about 7:30 in the morning.
Cracked windshield
On start up of vehicle the radio automatically comes on at a loud volume and cannot be adjusted or turned off for a couple of minutes.this is very dangerous when trying to backup or move out of a parking situation.i have been informed by subaru mechanics that there is no way to keep the radio from automatically coming on when i start the car. Other owners have also complained about this feature. This has been a problem since i purchased the car7/4/18
Windshield is very susceptible to chipping from the smallest stone fragments, then easily spreads. We had it replaced along with recalibration of the eye sight. Cost was 697.00prior to that any time you would hear the faintest sound of something hitting the windshield you would see a tiny chip mark. I have been in the automotive repair business for 30 years and driven many vehicles in my 62 years and this windshield by far is the most fragile. Even the new windshield has chip marks and is only a couple ofmonths old.
Battery acid has leaked from battery and all over brackets and bolts.battery has low charge voltage.
10/2018 to present:infotainment sys: while driving gps screen goes white entirely & sound stops. While driving gps sound is lost or partial loss. While driving gps will reroute to different location. The above causes mental confusion/distraction to driver w dangerous situations. Before driving/when driving re/programming map when directions stop or screen white or gps vol drops or varies the unit will go fm map to phone fav reliably causing distraction to driver, mental confusion on local roads & on the interstate during rush hour in bumper to bumper traffic. While driving radio: sound volume goes high & low or drops sound or when choosing a station from programmed radio buttons channels begin to cycle rapidly through each programmed channel and repeats cycle until i can manage to power off the radio & takes up to 5 times to press radio power button to power off causing distraction to driver & mental confusion trying to power off the radio in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Steering: while driving feels like high winds/hydroplaning as car sways in lane & out of lane with no rain & no high wind conditions causing distraction to driver & mental confusion trying to control steering to stay in lane in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Engine:while driving in emergency maneuvers severe delay in acceleration when pedal is to the floor causingnear collision situations, distraction to driver & mental confusion trying to avoid a collision in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Engine: rpm extremely high on acceleration as if i am in low gear & manual paddle never was touched causing distraction, confusion, and inability to control intended speed of vehicle causing dangerous driving conditions.
We purchased a new 2018 subaru outback in july 2018. My wife was the primary driver of this vehicle. By april 2019, my wife was suffering from severe knee and hip pain on the right side of her body. During her visits to her orthopedic specialist (knee), she was asked multiple times if she was in an accident. In july 2018, i got to drive her car on an 8 hour trip. By 5th hour, my right knee was in major pain, like being on fire from within. In close inspection of driving position, i found the following:1. Transmission tunnel intrudes in driving position to operate gas peddle2. Gas pedal is tucked away too far to the right (line of sight covered by transmission tunnel)3. The distance between the gas and brake pedal are longer than any other car that we have owned. Operating the two pedals require wide turn of right ankle). The combination of the above 3 design issues forces driver to open the right leg at the hip. Next to turn to right foot below the knee further to the right. Lastly require wider turn of right ankle to operate brake pedal if not lifting right foot to operate the brake pedal. Later that day, we did an internet search on "subaru" + "leg pain". We found out reported issues since 2013.also, our sister in-law who has a subaru forester shared that at time she feels discomfort in her right leg when traveling longer than 2 hours.since then we have heard from other subaru owners having pain in right side of their body. Information surfaces only when we share our experience. Since july 4th 2018, i have been driving the outback. While my daily commute is not as long as wife's, i am experiencing discomfort in my right knee and ankle.i have reach out to local dealer and subaru america top executives. So far they refuse to acknowledge that they have a problem or willing to work with me.
The windshield cracked from a tiny chip that spread rapidly to about 2feet in length over 4 days. This is my second windshield replacement in less than 12 months. The outback windshield design is weak, and in my opinion dangerous. Other outback owners are having the same issue
Two tire blow outscausing immediate loss of air. Car was travelling at approx 35 mph. Each time on a city street. First at 4000 miles. Second at 21000 miles. Tire had circumferential crack at bottom of tire groove. Original oem tires. Car purchased new in sept 2017.
While backing out of the driveway rear cross traffic alert failed to provide an alert of the vehicle approaching on the street, collision followed. Security camera video of the accident is available however size exceeds the maximum specified for the upload.
The car windshield suddenly cracked on its own without any external or internal impact while parked. The crack started from the top on passenger side and extended vertically to the middle of the windshield.this crack impaired the ability of the eyesight driver assistance system to function properly causing the vehicle to lose safety critical features like forward collision avoidance and lane keep assist.
The contact owns a 2018 subaru outback. While attempting to accelerate from a stop, the vehicle failed to accelerate. There was no warning indicator illuminated. The failure recurred several times. The vehicle was taken to southern states subaru of raleigh (2511 wake forest rd, raleigh, nc 27609, 888-439-5154), but the technician was unable to determine the cause of the failure. The manufacturer was made aware of the failure and sent a specialist to assist the dealer. The failure recurred. The contact was provided a loaner vehicle. The contact's vehicle was not repaired. The failure mileage was approximately 10.
The acceleration response is decoupled from the throttle. I had come to a complete stop at a stop sign. I tried to move ahead with a slight acceleration to get a view of cross traffic, unfortunately the vehicle accelerated too high and t boned into another car that was going across. The other vehicle was damaged. The problem is more evident while accelerating from slower speeds or from a stop.
The contact owns a 2018 subaru outback. While driving 55 mph and depressing the accelerator pedal, the vehicle failed to respond. The contact stated that the failure occurred several times when trying to pass other vehicles or merge lanes. The contact stated that the vehicle was equipped with a driver assist technology feature called eyesight. The vehicle was taken to romano subaru (960 hiawatha blvd w., syracuse, ny 13204), but they were unable to find the cause of the failure. The manufacturer was contacted and referred the contact to the local dealer to have the vehicle inspected. The failure mileage was 680.
The contact owns a 2018 subaru outback. The contact stated that while his wife was pulling into a parking lot, the engine revved, and with the driver's foot on the brake, the vehicle accelerated and went over the parking curb and crashed into an embankment in another parking lot. There was no warning. The contact stated that his wife complained about an unknown light that once flashed on the right side of the dashboard. The contact stated that the light did not stay on.the vehicle was damaged but was not totaled. There was no injury and no police report was filed. The vehicle was towed to the (anderson subaru located at 7050 pensacola blvd, pensacola, fl 32505), where the technician stated that the vehicle operated as intended. The technician offered to have an engineer evaluate the failure but warned that it would take three to four months to be completed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 39,000. *dt
On september 19, 2018 i was driving my subaru outback through big bend national park.i was leaving the chisos mountains basin within the park when it began lightly raining.i pressed the x-mode button hoping it would increase my traction on the winding roads.as the car was coming down fairly steep decline, i noticed that i was gaining speed and x-mode had turned itself off.i came around a curve a little fast and felt that it took more effort than i'd expected to slow the car.at that point, the road leveled out and the rain had stopped, but my speed was still accelerating.i had to keep my foot on the brake to maintain a safe speed.i decided to pull over, put the car in park, and turn off the ignition in hopes that would reset the engine.after a minute or two, i started up the car again, put it into drive, and without touching the gas pedal it began to accelerate.after it reached approximately 45 mph (which was the speed limit) on its own i pulled over again to the side of the road and came to a complete stop.my fiance suggested putting the car in neutral, thinking that could reset whatever malfunction there was in drive.i shifted to neutral and again, the car accelerated on its own.it went from 0 mph to 40 mph in neutral.it gained speed in a steady and consistent pace, about 1 mph every 1.5 seconds.my fiance called subaru of america, hoping they could tell us anything at all about this problem.they recommended we get it checked out at a dealership and that the closest subaru dealership was more than 200 miles away.while he was on the phone, the car began decelerating without having touched the gas or brake pedals. After that, it began driving normally and i didn't experience any further issues until i was able to get home and bring the car in for inspection.
10/2018 to present:infotainment sys: while driving gps screen goes white entirely & sound stops. While driving gps sound is lost or partial loss. While driving gps will reroute to different location. The above causes mental confusion/distraction to driver w dangerous situations. Before driving/when driving re/programming map when directions stop or screen white or gps vol drops or varies the unit will go fm map to phone fav reliably causing distraction to driver, mental confusion on local roads & on the interstate during rush hour in bumper to bumper traffic. While driving radio: sound volume goes high & low or drops sound or when choosing a station from programmed radio buttons channels begin to cycle rapidly through each programmed channel and repeats cycle until i can manage to power off the radio & takes up to 5 times to press radio power button to power off causing distraction to driver & mental confusion trying to power off the radio in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Steering: while driving feels like high winds/hydroplaning as car sways in lane & out of lane with no rain & no high wind conditions causing distraction to driver & mental confusion trying to control steering to stay in lane in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Engine:while driving in emergency maneuvers severe delay in acceleration when pedal is to the floor causingnear collision situations, distraction to driver & mental confusion trying to avoid a collision in traffic on local roads & on the interstate during rush hour in bumper to bumper traffic. Engine: rpm extremely high on acceleration as if i am in low gear & manual paddle never was touched causing distraction, confusion, and inability to control intended speed of vehicle causing dangerous driving conditions.
The contact owns a 2018 subaru outback. While driving low speeds in a lower gear, the vehicle suddenly accelerated. The vehicle was taken to mcgovern subaru (203 lafayette rd, north hampton, nh 03862, (603) 964-9303) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 5,500.
Using eye-sight controls the automatic stopping distance is set too stop too close to the car in front. Varies in stopping distance ,cannot depend on the system therefor can not use the system.
The contact owns a 2018 subaru outback. Each time the brake pedal was depressed, the vehicle accelerated without warning. The contact had to apply excessive force to the brake pedal to slow down the vehicle. The failure recurred three times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,400.
After using 'x-mode' the car began to accelerate on its own without engaging the gas pedal. It continued even after turning the car off and restarting it. I then pulled over and came to a complete stop, shifted to neutral, and it again accelerated from 0-40 mph before it started to decelerate on its own.
I pressed on the brake to stop at a red light and felt the car accelerate which caused me to have a panic attack, i quickly released the pedal before reapplying pressure and it self corrected lucky just before light. This has happen before but ierroneously believed that it must have been my fault, this time i was 100% sure it was my brakes. I have also been having intermittent problems with being able press down on my brake pedal due to it becoming very stiff. I was so worried i decide to see if other people had this problem and found that many people had and it was not just me.
I was driving in a 4 lane (two on each direction) parkway toward a red stoplight with one car stopped at my lane at the light, i was coasting, slowing down toward the car. When i was about 30 ft away the light changed, the car in front started driving and i applied the accelerator. The distance to the car in front was definitely increasing however my car went into emergency braking mode, cancelling my acceleration pedal action and stopping the car. Luckily no one was behind me as it would have almost certainly ended in a rear-end collision.
My subaru outback 2018 windshield cracked again after just a few weeks into getting it previously replaced.the same thing happen as the previous time, a very small rock caused a huge crack to the windshield going at moderately slow speed entering the free way.subaru replaced the first one free of charge because they knew an ongoing class action lawsuit was in place, but states that any further issues will be out of my pocket.the windshields that are being provided as replacements all have the same issues of cracking very easily.
While parked indoors a front windshield crack first appeared on lower drivers side of windshield. No sign of being struck by projectile.
The contact owns a 2018 subaru outback. The contact stated that after 2 months of owning the vehicle the windshield cracked. Additionally, the passenger's side front window was also cracker. The passenger's side window and windshield were replaced were replaced by international autos orland park (8031 159th st, tinley park, il 60477). The contact stated that four months later, the windshield was cracked again. The manufacturer was contacted and authorized the replacement of the windshield a second time. The contact stated that six months later, the passenger's side window and windshield were again cracked. The manufacturer was not contacted after the last failures. The failure mileage was 5,000.
Driving interstate, 65mph, small object thrown from another vehicle hit my windshield on the left edge. Short cracks appeared immediately.two spread all the way to the rear view mirror area within days.vehicle is only two months old.
We're on our 3rd windshield. The windshields cracked for no reason. The car was parked in our driveway
My windshield just cracked. It was not hit by a rock or road debris, nor was involved in an accident/crash. The vehicle was in motion, cruising on a well-maintained road free of debris and potholes. There were no vehicles in front or around my vehicle. Speed was about 45 mph.this is a common problem with subaru cars, and seems that there are out there initiatives for a lawsuit against subaru.
The windshield cracked on its own without any specific trauma. I had it replaced at the dealership.
October 22nd, 2019 my windshield cracked out of the blue as i was sitting waiting for my kids to get out of school.
My windshield has cracked twice since last year when i bought it new.
I have had my outback for almost 2 years. In the last 3 months, i have experienced 4 cracked or broken windshields. I avoid driving behind trucks/semis but the smallest rock or anything seems to have disasterous result of bullseye/crack etc. I have had my windshiled replaced twice and now it needs to be replaced a third time.
Two separate instances of a crack have formed while driving in normal conditions without a notable incident connected to the cracks.the initial cracks were noticed while driving on the highway.
Around january this year my windshield cracked as soon as i got out from the garage(64 dregrees) to the driveway(39 degrees). I went to the local dealer and the service advisor run a ball around the glass crack and suddenly stopped and forcefully pushed against the pen against the glass and said that was an impact.i looked at the area of the glass impact but all i saw was the dent that the pen left. The dealer refused to replace the glass due to an impact and referred to my auto insurance.i put a claim and paid my $500 deductible to replace the windshield.in retrospective i knewit was no impact and when i took the car to the dealer they did not have the intention on helping me.
Normal driving45 mph highway and without reason the windshield started to crack about one inch then kept getting longer about 20 minutes later the crack was about 8 inches long.
Windscreen is easily cracked by any pebbles that knick thr shield. First time the screen was hit by a pebble from a moving vehicle and the crack spread all the way across the screen. Had to replace it with another subaru glass. Not even 2 weeks in another pebble hits and chips..then a couple weeks later again, another pebble cracks the screen. Anything that hits the glass seems to put knicks and cracks. Other cars we've owned have been hit harder and not had any damage. Not sure what these subaru glass screens are made of, but i assume the most delicate of materials not suited for windshield use. All times hit with rocks from moving vehicles while my car was also in motion on a highway.
It happened in august of 2020. Vehicle was stationary in a grocery store parking lot on a clear sunny day. It was fairly hot outside (a/c was running) and i was sitting in the car eating when i heard a popping/cracking sound.at first i thought it was the plastic sushi container i was eating out of breaking, but then i saw a crack had formed at the top of the passenger side windshield.it continued radiate and now is a long crack running the length of the windshield and is parallel to the roof line.
1. Defect in windshields or framing area. I've had 4 windshield crack in the bottom right and have replaced 3 so far since i bought it.adding my name and car to the complaints saying the windshields in their subaru vehicles are defective and are spontaneously cracking, and breaking, sometimes 'within weeks or a few months of purchase.'i usually notice upon returning to my car in the morning to leave for work or returning from being away from it all day. My car insurance has covered all but $100 of the bills over the span of 2 years, luckily. But my time is valuable. 2. Radio/multimedia screen sometimes doesn't come on when i start the car and won't work until i turn the car off and back on later. 3. Chincy material, seems to dent veeeery easily, does not live up to high standards and durability they rave about. I'm not sure what all has dinged my car but it is way more frequent than any other car i've owned.i usually notice walking up to it from being parked. Could be from driving down road though. 4. Battery life is short. Car was not run for 5 days and battery was dead. Claims to be an outdoorsy car so why would it be set up to kill the battery so quickly?my dealership updated the software and gave me a bigger battery to help "fix" that issue.
Over the last 6 months i have gotten 6 rock chips that have come from driving on ground roads at speed of no more than 40 mph some were from bugs or dirt clods. One chip has resulted in a break going up the middle of the window and will soon be in the eyesight system. The crack happened while sitting in a sheltered parking lot during a warm 75 degree day.
A rock hit my windshield and produced a significant divot and crack while the driver ahead of me and i were turning from a stop in the left turn lane.
Windshield cracks for no apparent reason on a new subaru. Driving down the freeway, while it was hot outside. No rocks just a crack starting under the wiper blade.
Windshield cracked and needed to be replaced 2 times in first 20 months we owned it.windshield needed to be replaced, and driver-assist (eyesight) system recalibrated to operate safely.happened injanuary 2018, and may 2019
Small rock (maybe?) hit windshield and it immediately cracked. Was driving back from memphis, tn to little rock, ar christmas evening on i-40. This is now the second time this has happened in 1.5 years of owning this vehicle.
Windshield spontaneously cracked near middle top of windshield, from edge about 6-8inches and within the field of view of the eyesight cameras
Windshield suddenly cracked which had to be replaced
Windshield made a popping sound and then spider cracked for no apparent reason. Not near other vehicles on the road when the crack happened, no flying debris. Was driving at about 60 mph on a freeway on no california. The crack started on the passenger side at the bottom of the windshield. The windshield then made a second popping noise as the passenger watched the crack spread. There is no indentation from a rock chip. Just the crack across a smooth windshield.
For the second in time less than a year the windshield has cracked as a result of minor road debris. The first time subaru covered the replacement under warranty. I have recently contacted them about this incident and i am awaiting a resolution. I am aware of the pending class action lawsuit against subaru regarding defective windshield. And i can say from experience it is completely valid. I have never owned a vehicle with such a fragile windshield. It is defective and dangerous. Please contact if you need any additional information
I have been suffering from repeated windshield cracks, in a variety of road conditions, with this vehicle.between my own car, and loaner vehicles of the same year/model, i have had 5 windshields crack in less than 30,000 miles. Most instances i did not see any debris impact the vehicle.on one occasion i was travelling under 10 mph, with no other vehicles on the street, which resulted in the largest 'bullseye' i've experienced, nearly 3" across.i did not see any object impact the car, and even stopped to inspect the road for debris that i did not find. My current vehicle has three distinctly separate cracked sections that occurred on separate occasions.one one instance, the nearest vehicle was almost 1/4 mile ahead of me as we were both travelling straight at about 65mph.the latest was while on an interstate entrance ramp, with light traffic, and under 50mph at the time of the crack.i did not see anything impact the vehicle.
Can not see back up camera screen in daytime with bright sunlight shining through windshield
Windshield began to crack from the right side lower portion without any impact to the glass from any source while driving around 35mph. The crack continued across the glass to the drivers side and glass had to be replaced. There was no apparent reason for this to happen and there was no previous damage or impact to the glass.
While driving on a trip, a crack appeared on the lower passenger portion of the windshield and proceeded to grow up and across the windshield over the next 24 hours. Often times the crack growth was observable. Subaru would not cover because the crack had already exceeded their size limit before it could get into a shop. No preceding event, like a rock hitting the windshield, was observed. The location of the divot was too low and close to the wiper blade for a rock at highway speed.
Windshield broke while driving down the freeway going roughly 30 mph.the car was passing kicked up a small rock which hit my windshield causing the outer layer of glass to get chipped and crack.the original crack was 7 inches long but the afternoon in the sun caused the crack to propagated across the windshield spanning 3/4 of the windshield.the glass ended up costing 1200 to be replaced and have the eyesight re calibrated. The car was less than a year old and had less than 12000 miles on it when the windshield broke.
Driving vehicle slowly over speed bump leaving air force base.heard popping sound at windshield on passenger side.day later had a large crack in windshield.crack started under windshield wiper on passenger side. Subaru dealership advised windshield crack not under 3 year/36000 mile warranty.
Windshield developed a crack on the top passenger side, i do not recall any rocks or debris hitting the windshield. Next morning the crack grew to over half the windshield. Over the next few days the crack has grown to cover 85% of the windshield horizontally, almost in a complete "u" shape.i now have to decide to spend the ~$1,000 to replace the windshield or drive with the crack. After reading all the complaints on 2nd cracks, i'm hesitant.the driver seat has a very annoying squeak when getting in/out and while driving the vehicle. Some days it's worse than others, and it doesn't seem to matter what the current weather conditions are.
Windshield suddenly cracked about 18" when stationary. Had to have it replaced.
A large crack, like the shape of a question mark, spontaneously appeared in my windshield.the crack starts below the windshield wiper, up about 7 inches and curves back down.car was moved out of our garage and parked in driveway when the crack appeared!!!!!
My windshield cracked for seemingly no reason, while driving on clean and clear highway.i didn't notice anything hit the windshield, but a huge crack appeared.i'm reporting this because i've read that this is a common occurrence on 2017 - 2019 subaru outbacks, and i wanted you to be aware of mine.
Windshield has cracked and required replacement 3 times in the last 1.5 years.i replaced the windshield a week ago and now have another crack!!these cracks were obtained while driving on the interstate. 2 were due to rocks.the others are unknown.i owned my ford escape for 10 years and had the windshield replaced maybe 2 times.
I was traveling at about 35 mph with traffic when a rock hit my windshield and created two chips. These are the second and third chips in this window since i bought the vehicle in april 2019.
Windshield cracked and within 3 days ran across most of the entire width of the front windshield.
Rear view mirror too tightly attached to front window. Epoxy attaching window got hot in sun and cracked entire window and fell off.
Cracked windshield on upper passenger side
There is a distorted view through the driver's side and passenger side windows.subaru of america, and the service department at the dealership the vehicle lease was signed at, both tell me that because it's tempered glass, that's how they come.this is visible when in motion or when the vehicle is in park.it looks as though you're almost looking through a fishbowl.i've sat in numerous vehicles on the lot that all appear to be the same.i have videos of this issue, but they're unable to be uploaded since the file size is too big.subaru is offering me a cash settlement to deal with this for the next 3 years, but i am not feeling too comfortable with taking that offer.
I noticed a crack in the windshield doesn't know how it's happened. I reported this issue to the dealer. They suggested fixing the issue with insurance. I don't know why subaru is very carelessly handling the quality of windshield even though they are focusing more other safety features.
Windshield cracks exceptionally easily and seemingly without any cause.
Crack appeared in right side of windshield for no reason as outback had been sitting parked the driveway for 5 days. It is about 6' long from left to right then turns right or downward about 3'.
In the first 1.5 years of ownership we have had to replace the windshield twice. It cracked the first time while stationary in our driveway in the cold and was replaced a few months later. One week after it was replaced it cracked while driving down the interstate with no vehicles within 500 feet of the car. I've read and heard from other owners this problem is one that is a known issue with the outbacks of this model year.
A long crack formed from the top left side windshield has formed. We got this car from the dealership and within 15 minutes of driving home a crack had formed. No indication of debris hit. We heard a small popping sound and noticed the crack when we got home.
A crack in windshield just appeared and started to spread so we took it to mark's mobile glass in jefferson city, mo to get replaced.
The contact owns a 2018 subaru outback. The contact stated the front windshield on the driver's side cracked. The crack runs from the far left corner on the driver's side just in the middle at the rear view mirror. The crack was caused by a small pebble bouncing off the road. The contact mentioned it was the second occurrence with the windshield cracking. The dealer bud clary auto group (1030 commerce ave, longview, wa 98632 (360) 423-1700) referred the contact to an auto glass company who replaced the windshield. The manufacturer had not been contacted yet. The failure mileage was 5,000.
Windshield cracked at the base of the passenger side. Crack occurred while parked after no (or no noticeable) impact. Crack expanded quickly over several days. Highly unusual.
Small rock hit windshield and it caused a huge crack in march 2019 and then again in november 2019. We were driving down the highway when it happened. It should have cause no damage or just a little chip, not huge cracks. The windshield appears to be weak.
Windshield developed a crack driver side bottom corner, with no chip or reason for the crack
After replacing the windshield once with oem glass.it cracked again, in roughly the same place as before (bottom middle of windshield).this is the second windshield in less than 2 years!subaru clearly has a problem with their glass or clearances around the glass.this one cracked while sitting in a caribou parking lot.we werent even moving.no rock chips, nothing hit the window.all the sudden heard a "pop" noise, then saw the crack.
A crack developed in the lower left corner of the front passenger window. The crack is about 7 inches in length, running from the bottom of the window - where it meets the rubber gasket of the door - up and to the right. It obscures the right side mirror. This crack appeared suddenly on 2/21/18.prior to this, we noticed a bubbling or warping of the window in the top left area that distorted the view - this has been previously reported on the nhtsa site.
Our 2018 subaru outback windshield has now cracked for the third time in the exact same spot - the bottom left hand corner of the windshield: october 8, 2019, august 11, 2020 andagain august 27, 2021.the first two times, a loud pop was heard and then the crack appeared on the bottom left side of the windshield.the third time, i didn't even know it cracked until i got home. No pop or any other noise was heard.the second time in 2020, i contacted subaru customer service to report this issue, and i was told the cracked window was not a matter of warranty and i would need to have someone at a subaru dealership inspect the windshield before having it repaired.i am attaching pictures of the cracked windshields from each time the windshield has cracked (3 separate times).
The contact owns a 2018 subaru outback. The contact stated that while driving approximately 50 mph a small pebble made contact with the front windshield causing the glasswindshield to crack. Also, the front glass windshield had experienced several cracks previously. The cause of the failures were not determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 45,000.
Car developed a crack on windshield overnight while parked in an indoor parking garage. A few days later crack grew in size again while parked in a different indoor parking garage. Car has ~33,000 miles and was not hit by any road debris.
The vehicle was parked with no one driving at the time and the windshield developed a crack in the glass for no apparent reason "while parked".there was no road hazard or reason for the crack to occur and the vehicle was not even in motion, and i could not understand why it happened, until i began reading the incidents online about multiple other owners experiencing the same issue.i replaced the windshield almost immediately to avoid further cracking and issues with visibility and having to look past the crack. Cost $333.40 to replace.
Sudden cracking of the windshield. No rocks or pebbles hit the windshield.in the morning i entered my vehicle (that was stationary all night) and noticed a 2 inch crack that didn't exist the day before. By afternoon, the crack grew to almost half the windshield and we needed to replace it.glass claim was placed via geico who replaced the windshield.
Windshield suddenly cracked while stationary
The windshield cracked after starting defroster while still parked in the unheated garage. The vehicle was not in motion and there was no crack prior to starting the defroster.
The car was parked in an end space parking. When i returned the windshield was cracked on the passenger side. No marks, dings or dents are near or around the cracked windshield.
We have 2 cracks that continue to grow on our windshield.we have never had a windshield crack in this way in over 50 years of driving.the cracks grow overnight in the garage!!
When it rains the water drops do notrun off of the side mirrorswe are unable to see. At night the drops of water magnifies theheadlights of the cars behind us and this blinds us.this is very dangerous.we had to spend the night in a motel as we couldn't drive.we have tried to fix this, but nothing works
Purchased subaru in 2019 and not even two weeks after owning found the window had a crack starting from the bottom of the windshield going up and then the width of the windshield. I did not see or hear any items that would have cracked my windshield and was not driving when it cracked in my driveway.
Like many others, my windshield started cracking in 2 separate places. One long crack from just above the wiper blade spanning 18 inches, and another one that starts from midway up on the passenger side about 2 feet long that almost links up with the other one. Windshield was not struck and just occurred while in my driveway and garage in florida.
I am currently on my second windshield after having the first replaced for cracking. The replacement now has upwards of 100 pits or chips and looks well on its way to cracking again. I have visited the dealership and subaru will not entertain the idea of covering this under warranty even though there seems to be a known issue of windshield failure. The chips and pits have come from normal use while driving and the windshield has not been struck by rocks or any larger objects.
I have a 2018 subaru outback (less than 2 years old).driving on the highway and heard a glass crack.then i noticed that there was a large window crack starting from the bottom of the windshield (driver side windshield wiper) andcurving upwards towards the center.pulled over to check, and there was no signs of obvious rocks hitting the windshield where the crack appeared.i recall driving in the morning and as the weather warmed up the window crack occurred.not sure if temperature may have caused this, but in any case the windshield should not be cracking on its own without obvious signs of impact by objects.i believe this to be a defective windshield issue.
I heard the noise of a pebble hitting the windshield on the highway traveling between 60 and 70 mph. Less than a minute later, a crack appeared vertically from the bottom center of the windshield. Later, the crack became a "t" and grew horizontally. The next day when the windshield defroster was on, the crack continued to grow to about a foot and a half. The windshield had to be replaced at this point.
The head unit went black and that means i do not have a back up camera. I live in a place where back up camera is a must. I purchased this unit because it have a big back up camera and all 2018 models must have back up camera. Subaru failed to comply with the safety compliance.
Windshield developed cracked, lower mid area extended upward about 12 inches. Vehicle was stationary, parked. Was not hit by any road debris. Noticed defect when starting car.
I went out to my car in the driveway this morning and the windshield had a 6 inch "t"shaped crack starting with a single crack emanating from the middle of the windshield on the passenger side, horizontally about 6 inches toward the driver side, then perpendicular in a t formation 3 inches up and down .the previous night i had driven the vehicle and the windshield was fine.i found no evidence of an impact strike on the windshield. The car was stationary when i found the crack.it haad been driven approximately 12 hours earlier.
Defective front windshields. The original had a legitimate crack from a rock hitting it.the first & second replacement windshields (subaru branded) both cracked starting from the drivers side about midway up.the first replacement cracked at slow speed after pulling away from the curb.the second cracked after parking and closing the drivers door. Both cracks immediately spread laterally across almost half of the windshield in the drivers line of sight.the original windshield was replaced on 4/3/2019 and the first replacement windshield was replaced on 11/4/2019.this second replacement windshield cracked on 7/24/2020.neither of these last two cracked windshields was caused by rock or debris hitting them.
I was driving on a 2 lane hwy going about 50mph when i spotted a small star crack in the bottom, middle of my windshield. The crack has continued to grow, mostly horizontal over the next 2 weeks. The weather was mild, about 55 degrees and there was no one driving in front of me.
Front windshield cracked by itself while being stationary in a near-empty parking lot (only two cars in the parking lot including mine). Happened on oct 10, 2019 between 10-11:30am. Parked the car in the lot and went inside building for 90 minutes. When i came out i noticed a large crack in the front windshield originating at the deicer area in front of the passenger side. The crack pattern seems similar to the 2015/2016 outback/legacy cracked windshield issue (subaru bulletin #12-192-15r). Other subaru outback owners have reported similar issues for recent outback year models based on google search of subaru forums.told subaru dealer about the issue and they said it was not covered under warranty. They asked me to replace windshield using auto-insurance glass coverage. I have replaced the windshield using my insurance and also paid (via insurance claim) for eyesight calibration as required by subaru.
Windshield spontaneously cracked during the night. Vehicle was parked at residence when it cracked.the low temperature was at or just below zero degrees farenheit.
The front windshield develops cracks and star chips for no apparent reason.had it repaired with hanson auto glass 3 different occasions in the 2 years of ownership.only able to find 2 of 3 pictures of repair paperwork.
I believe a defect in the material or assembly caused my front windshield to crack.this crack was initially noted as i prepared to drive my car out of my garage and on to work, with a nearly imperceptible crack in the very lower left corner. The windshield crackedwithin months of purchase.the crack started in the lower left corner of the windshield, up against the very bottom of the a pillar.there was no pitting anywhere near the crack.it appeared to be caused by the metal frame for the windshield.the local subaru dealer refused to even look at it.i paid the total cost for repair, $867.06, out-of-pocket.
The windshield cracked, starting at the bottom middle, and spreading up and then in all directions.there is no point of impact and the crack started while parked int the driveway, away from the front of the house.
The windshield on my subaru outback limited 2018 that i just bought on june 15, 2018 suddenly cracked while driving home on interstate 80 from omaha, ne to atlantic, ia with my mom on november 10, 2018. The crack started on the bottom half of the passenger's side and continued straight upward until it reached about half the length of the windshield. I contacted subaru and it said the windshield was not covered in the policy so i had to pay for it myself or have my car insurance pay. I ended up getting the windshield replaced by deter motors in atlantic ia on november 23, 2018. Then on august 25, 2019 while driving to des moines, ia on interstate 80 with my then fiancee, mom, and sister, the windshield suddenly cracked again for no apparent reason. This crack started at the bottom of the windshield on the bottom and continued upward about 7 inches at first. The crack has since grown in size and length. I contacted subaru again and was giving the same answer in that they don't cover windshields. I have yet to be fixed as i was quite frustrated with two cracked windshields in less than one year. I started to look online to see if other subaru owners were having similar issues and found that yes, many are also experiencing cracked windshields for no apparent and/or obvious reasons. I do want to get the windshield replaced but am worried that it'll just crack again. I do have record of the first windshield replacement from deter motors. I also have pictures of the 2nd crack and will be more than happy to provide them.
Was driving the vehicle on the highway when we heard a crack and the crack appeared on the windshield in a tformation. This happened 12/2018. The crack at this time covers the majority of the windshield in a t formation.
My car was parked under a car port for several days. The windshield was fine when i parked it. No cracks. Woke up to find my windshield cracked for no apparent reason.
My 2018 subaru outback windshield cracked after a few months of limited use. I did not hit anything, nor did anything hit the windshield. As of late, other cracks have started to form and grow across the windshield. They are so severe, that i must replace the entire glass as it will not pass inspection otherwise. I have heard other claims from subaru owners and wish that the manufacturer would finally recall the faulty product and supply us with a quality product like they're supposed to do.
I noticed a small crack in the center of the windshield. I did not see or hear a rock or item hit the windshield, i only saw the result ' the crack. Each day the crack grew longer. Once it was approximately a foot long, i called to get it repaired.
I received a single minute hit from an 18-wheeler while driving on a freeway and now that grown within a month to covering the whole windshield like an art drawing my fear is driver assist camera may be affected putting others and me in accident danger
My car was purchased in april of this year. Within the first few weeks a crack appeared on the top right of the windshield. A couple months later another crack appeared in the bottom middle of my windshield. Additionally, there is a small crack on the driver side middle of the windshield. None of these were caused by any objects that i observed hitting the windshield, but maybe a smaller rock hit the windshield at some point while driving down the highway.
I was driving when suddenly the windshield cracked.it cracked in a y shape.i took it to the subaru dealer and was told that was due to a stone chip.when he is saying is a stone chip is where the the glass split into the y shape.they said that they will not cover under warranty.
Windshield spontaneously cracked. Was not hot by any object. Subaru outback 2018. Crack initiated below drivers side windshield wiper.
A small crack appeared on the windshield while driving and rapidly evolved into a very large crack that could not be repaired.
2018 subaru outback has has a crack in windshield in feb. And again in sept. 2020i contacted the dealer in boone, n.c. And was told they do not fix them there and would have to send it out for repair and they would need it for 3-4 days. I could not wait this long so took it to safelite glass in bristol, tn. I do not know how this happened and just noticed it one morning. About seven months later the same thing happened in almost the exact same spot. This seemed very unusual to me and i just saw that this has been an issue with 2017-2020 years. This cost me $500.00 for both repairs.
Windshield experienced serious multi-fingered crack, originating in the top center portion of the windshield, where the 'eyesight' cameras are located.no known contact by object from road.appeared to be spontaneous. Not certain if vehicle was in motion or stationary- didn't notice it until entering vehicle in the morning.
On returning to parked car mid-day on 2/2/2020 (a mild winter day, parked in shade at ski resort), i saw a t shaped crack on lower part of windshield just on passenger side of center. There was no chip or dent or crack in the central windshield when i parked the car. I didn't see or hear an impact to the windshield on the drive that morning. Over the course of the next 10 days, this has grown, extending to the bottom of the windshield and across about half the width of the windshield.
Cracked windshield while driving, possibly from a rock. I have no pictoral evidence but i have the repair receipts.
The contact owns a 2018 subaru outback. The contact stated that while driving approximately 35 mph, the front windshield cracked without warning. The contact stated that crack expanded over time. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 23,000. *ln
While driving on the highway 8/10/19 a very small stone hit the windshield in the lower left corner. Within 10 minutes a large crack had formed from the extreme left edge to the middle of the driver vision section of the windshield. By the next morning the crack had extended to the middle of the windshield. There was a very small chipped area where the stone hit, barely visible. I even had zurichshield glass protection applied to protect the windshield, which was useless. About 21,200 miles on the car. I previously had a honda pilotthat would have pits, even a crater from stones, but never a crack. I'veowned many cars and have never had a crack until now. Very disappointed a small pellet hitting the windshield resulted in a crack that was so big that i had to entirely replace the windshield. My car is only 1 year old, and a small stone cost me over $500, plus the cost of a protectant program that failed as well. Dealer (williams subaru) said it was an auto insurance issue, not covered under warranty, or under the zurichshield (fixes up to 6 inch crack- mine never quit growing), they wouldn't do anything. I'm checking into getting a refund on the zurichshield policy...
Cracked windshield for no reason. Also, radio is continually defunct.
On september 23, 2019 at about 1 pm mst i was driving north on arizona route 89, just north of the rt 64 intersection. I was on a divided section of paved highway traveling at no more than 40 miles per hour. There were no other cars ahead of me and none on the other side of the highway when i heard a pop in my front windshield and a crack appeared about a third of the way up on the driver's side.when i stopped later to examine the windshield i could see no evidence of anything striking the glass.there was no debris on the highway.the pavement was in good condition.the crack expanded horizontally across the window.i had the window replaced at the greeley subaru dealer on friday september 27.
Windshield cracked while in motion, affected visibility so i had it replaced.
My 2018 subaru outback was purchased at the end of 2017. In march of 2019 my windshield had two cracks emanating from the car frame on the left and right sides. The subaru dealership quickly realized this was not caused by road debris and kindly replaced the windshield. In april of the same year, just a month later, another crack appeared on the windshield again emanating from the frame this time only from the left side straight across the driver's view. Subaru graciously replaced the window again calling it a courtesy at no cost to us though they proclaimed it to be from road debris. My third incident happened in december of 2019 emanating from the middle of theframe then gradually extending out towards the driver's side of the windshield. Subaru again claimed this was road debris but agreed to pay my deductible.so now i have approached my 4th incident on may 16, 2021. Again the crack started from the car frame in the middle of the windshield, same as in december, and has extended once more across the windshield in front of the driver's side creating a visibility issue for the driver. This time subaru will not even acknowledge causality and is denying any issue regarding the design of the car. They are advising i contact my insurance company to have it repaired. Yes subaru has been generous in the past but does not recognize that there must be an issue with this 2018 subaru outback model that causes such damage to the windshield - cracks that emanatefrom the frame and gradually extend along the horizontal plane of the windshield causing visibility issues for the driver. For subaru to contend that all these incidents are caused by road debris would have me believe they think i live in or close to a rock quarry which i guarantee is not even remotely true. My daily commute is only 2 miles through a suburban neighborhood with an occasional road trip. This may be a great car but to have to deal with this every year is a long stretch for my patience and safety.
My front windshield developed a spontaneous crack below the wiper blade.it was stationery.
Wtz85 - subaru of america, inc. (subaru) is recalling 2018 model year legacy, outback, and brz vehicles equipped with a certain combination of head unit hardware and software, due to the possibility of noncompliance with federal motor vehicle safety standardtype: recall | service campaign: wtz85 | nhtsa campaign: 18v-000000openrecall date: january 02, 2019description18 leg/out/brz v3 head unit reprogramsafety riskdue to a software issue, the head unit memory retrieval and assembly time may exceed the designed time to begin the boot-up cycle. If this occurs, the head unit display will not boot, causing the screen to remain blank. In this condition, while backing the vehicle, the rearview image may not be displayed. The failure to display the rearview image creates a non-compliance with the requirements of fmvss 111 ' 'rear visibility,' increasing the risk of a crash.there are 1000's of these on backorder causing us to drive around in unsafe vehicles because they do not know when replacment units will be available and they are not providing a loaner car in the meantime.this is unacceptable for a company that prides themselves on their safety!!!!!
Windshield spontaneously cracked overnight while parked in a garage.12" crack appeared on driver's side.this is the second windshield that has cracked within 2 years and less than 27k miles.
The windshield cracked out of nowhere and spread quickly. The vehicle was stationary when we entered the car and noticed a long crack in the windshield. I never had this happen to a windshield before. The crack keeps growing for no reason.
In april of 2021 all of a sudden i noticed a small chip. Immediately took it to safelite, they tried to repair but a crack developed. After two days the crack grew larger. Safelite had to replace the entire windshield at my insurance company's expense. Only 29000 miles on the car.
Driving on highway one day heard a crack. Parked the car and after a few hours noticed a small hairline crack.that started from the middle passenger side.there was no sign of of rock hitting the windshield.
On route 6 was traveling behind a truck and had road debris thrown at the windshield causing putting and one with spider cracks radiating from it.
Crack developed on windshield suddenly and without impact of anything.
The windshield cracks and shatters for no reason. I have now replaced two windshields and they continue to break, even though no impacts with flying debris occurred. Many outback owners report similar things happening. There is something defective with the windshield that cause them to be fragile.
A small rock or piece of gravel hit the driver's side windshield approximately 3" from the top edge while driving on the freeway. Almost immediately a 12" long crack developed and has continued to spread. This is the second time this has happened in 16 months.
I purchased the vehicle on 6/21/19.on 7/1/19a small starburst crack appeared on passenger side of windshield.i first noticed this while drive on highway.within 2 days, the crack had spread across 3/4 of the entire windshield.(there was no apparent impact from any object). The windshield was totally replaced and recalibrated on 7/15/19.on 8/30/19 the same thing occurred.a small starburst appeared on the drivers side of windshield , which soon spread across the drivers view. I noticed the crack when the car was stationary in the garage. I am awaiting service from safelite now.subaru says it is not responsible. However, there are multiple complaints regarding this exact issue...windshield cracks without any object impacting it!i cannot be replacing my windshield every couple of weeks.
January 27, 2020 i was driving about 45 mph on nj hwy 29 to my son's home.small rock hit windshield and made a small crack, less than 1 inch.i called insurance who would send a mobile repair truck to repair it onsite at my son's house.as i was driving, the crack getting bigger.by the time i arrived at my son's, 45 minutes later, the crack was more than 7 inches long and widening and growing horizontally and vertically.the crack so so big.the insurance rep said mobile glass repair could not repair it because it was so big. I had to bring it in for a windshield replacement and recalibration.i was told not to drive the car. Windshield was replaced on january 29, 2020 at safelite auto glass in east brunswick, njthe total cost for windshield replacement and recalibrationwas $1,011.23.
I was driving down the road (2 lane highway) and the windshield cracked. It sounded like a gunshot. There were no other cars around me, and no vehicle near to throw up a rock. I could not figure out what happened. I only recently found out that these windshields do this on their own.defective.
Harman-kardon audio unit failure at 8,000miles. Results in loss a basic back up camera function. Extensive safety features on this vehicle-basic back up camera not working.
Filed complaint with wrong year complaint #11210766correct year is 2018camera display do es not always display the rear view image while backing up. First time it happened was 5/25/2019.
The front windshield developed a crack with no signs of an outside causation such as an impact by an object.
In august 2019 driving at about 40mph on a samll country road a very small piece of gravel stuck windshield and within 20 minutes it expanded to a crack over 18 inches long. Just five months later on december 22 driving at about 65mph on interstate 5 another small stone struck wind shield and within 30 minutes a crack formed almost 14 inches. Both windshields were subaru oem parts.
Ii was parked at a friends residence for about four hours. When i left and was still on his driveway i saw that my windshield had a crack in it from the bottom of the passenger side going up about a third of the windshield and continuing towards the drivers side about ten inches. There had been no impact with anything, the crack appeared on it's own.
Stopped at a stoplightwhen a crack started in the bottom corner of the windshield and by the afternoon it had gone almost completely across the windshield.
My windshield cracked without being hit or chipped while the car was parked.
My subaru outback 2018 windshield cracked again after just a few weeks into getting it previously replaced.the same thing happen as the previous time, a very small rock caused a huge crack to the windshield going at moderately slow speed entering the free way.subaru replaced the first one free of charge because they knew an ongoing class action lawsuit was in place, but states that any further issues will be out of my pocket.the windshields that are being provided as replacements all have the same issues of cracking very easily.
I have had 2 rock chip repairs and i windshield replacement within a span of 6 months. All these cracks were right on the line of sight. Since i am driving on a highway i cannot stop the vehicle immediately. It is really risky to drive with such a delicate winshield. What happens if the crack is large enough to cause life damage ?the cost of a windshield replacement along with recalibration in 700$. If i keep doing this every 2 months, it will surpass the amount i used to purchase the car?.it has been widely spoken that outback has a windshield defect. Though they had some recalls in 2015, even the newer versions like mine 2018, has the same problem. It seems that the outbacks winshield cannot withstand even small stones. You can literally hear the impact of even a raindrop fallingon the glass while driving. I have gone to the point of making sure that my windesielf is not cracked when it rains with hail at times. Doing so make me stressful about my safety as well as financial burden while driving the car. It cannot be considered as external impact because there were other cars driving along side the highway and were exposed to the same rock chips from a truck, only my outbacks winshield cracked. 2 of the cracks was while driving on the highway whereas the other one was while driving near my home (a very very rare scenario). I hope this issue is notices as there are a lot of complaints on this and suburu has so far ignored all these complaints and the taxpayer ends up payingthe cost of the vehicle for its repairs due to a defect from subaru's end
Second cracked windshield in one week. First one was replaced 2/8/18. Both times traveled at low to moderate speed 25-40 mph on local fwy in los angeles, ca. Sunny mild, dry conditions, no wind. Small pebble hit windshield. Couldn't see hit, only heard a small crack sound. Damaged windshield, first time small pebble mark grew to long crack. Initial impact size about 1.5 - 2 mm. One week later another pebble hit windshield in slow traffic,35 mph,no trucks near by. Same size of mark. Subaru requires their windshield repair at customer cost of $930. Warranty does not cover any debris damage, but small pebbles should not cause this kind of damage and costs. Had a grand cherokee 184k miles and never a crack or ding, never issue for our 2005 saab, or any orevious vehicle. Should not cost us $1860 month additional to maintain car, plus safety issue. According to subaru corporate: does not recommend us to drive it with i-site camera with a damaged windshield. They say that the glass is thinner/lighter in order to work with camera and be more fuel efficient/lighter. Cars should be able to withstand normal driving and road conditions.
I was driving straight on a divided highway and heard a loud pop. I didn't see anything at first, but as i continued to drive, a crack appeared at the bottom, driver-side of the windshield. The crack continued to grow and has now extended more than halfway across the windshield, obstructing my vision while driving. I have not taken the vehicle to be inspected by a dealer or insurance agent yet since it was a holiday weekend.
Travelling down the highway at freeway speed, a truck kicked up a rock which hit the windshield. It created a chip less than the size of a quarter. Within one hour it started cracking to the left and right of the chip. I have never had a rock chip spread like this. It should have been an easy repair. Now the windshield is cracked almost the entire length. It is my understanding that the safety features in the windshield may not work effectively now. I am also concerned that crack will continue to spread and inhibit my vision.
Car was in motion and a loud pop in the windshield area was heard. After arriving home there is a crack in the windshield by the wiper blades that has extended about 6inches up. There did not appear to be rock or foreign object that hit the windshield. There seems to be a lot of issues with subaru windshields from what i keep reading.
Since june of 2020, my 2018 subaru outback has now had four cracked windshields with little to no explanation. The first crack was repaired by a subaru dealership, only to crack again within 24 hours. The same dealership refused to cover the cost of the second windshield replacement. Then in nov 2020, it cracked again and a different subaru dealership did cover the cost of the third windshield replacement, but only after filing a compliant with subaru corporate. Now in may 2021, the windshield has cracked again with little to no impact and needs to be replaced. Each time the windshield cracked, it significantly spread across the the windshield within hours, and poses a risk to driving. Please assist, as i am aware of active lawsuit for this same type of car misfunction occurring with other 2018 subaru models, and cannot afford to have a car continue to have this issue.
Vehicles windshield spontaneously cracked while stationary. During a road trip with several passengers, we made a pit stop and when we got back in the car a passenger noted that the windshield was cracked when it had not been prior to the stop.
The windshield of this 2018 subaru outback has fractured three times in less than three years of ownership.in all three instances, there was no known projectile that caused impacted the vehicle to cause the hairline cracks. The windshield appears to have cracked on its own.the vehicle was only driven on paved roads and highways, with no unusual or off-road driving preceding the incidents.this vehicle was purchased new in 2018 and both replacement windshields were purchased at a local subaru dealership with subaru oem glass. Each replacement has cost roughly $500 usd plus the eyesight recalibration costs.total replacement costs have totaled roughly $3,000 usd.
Car was sitting in driveway for one week. Drove my car,city street, turned on air conditioner, windshield started cracking out of nowhere, from middle of passenger side, the crack turned up halfway and stopped halfway through windshield. Nothing hit the window. Took it to the dealership and they said there was a point of impact. The dealer took a pushpin and pushed it into the windshield to show me. I argued that several people have had this same problem with this model and dealer said that it is not covered under my warranty. I argued that nothing hit my windshield and they said that something did.
Windshield cracked twice in the last six months after getting hit by small pebble while driving within speed limit on highway.
Cracked windshield spontaneously occurred while vehicle was parked in driveway. Crack spread throughout the lower portion of the windshield.
Left sideview mirror does not rotate far enough to left:a person or vehicle within 3 feet or greater distance of left side and adjacent with aft of left rear door (ie, parallel to the break line of the door where it closes) cannot be seen in side view mirror.a replacement mirror was installed by dealer, but the problem remains.checking out another new 2018 outback resulted in same problem.this issue will result in multiple accidents with driver-side impacts or other, both while driving or when pulling out into traffic.the right side mirror works well with complete view angle of adjacent lane or further if required.
2 windshield cracks in lower portion of windshield during 1st year of ownership. Both cracks occurred while driving around town ~35 mph, once during a 100 degf summer day, and the other during a 40 degf rainy winter morning. Inspection of crack after stopping showed possible origination from ~1mm chips.during the summer, the first chip, located in the de-icer area, grew rapidly to a crack across the windshield with a loud 'pop' sound after the air conditioner was turned on high using defroster air mode. Subaru of america (not the dealer) replaced the windshield and recalibrated the eyesight system as a 'goodwill' repair.during the winter, another chip between the vin# display window and the perimeter of the lower windshield explosively grew to a crack when heated defroster air was activated. Repair pending.main concern is the fragile nature and temperature dependance of this glass temper, especially near window boundary conditions and where defroster air is the strongest.over 20 years of driving other vehicles on the same route have caused little chips on other windshields, but never has a chip grown into a crack, with or without hot or cold defroster air hitting it.i suspect that the thickness and temper of the latest generation of outback carlex windshields will continue to cause issues similar to tsb# 12-192-15r.
Windshield cracked and created a very large spidering crack.
Windshield just starting cracking for no reason.
The windshield cracked spontaneously one day while driving.no other cars were around.took into the dealership and they told us it was a rock chip that had cracked the windshield but the crack started at the top of the window and went down.no impact point is visible.we have also has another subaru which did the same thing but while sitting in garage.
Six months after buying my 2018 outback the windshield cracked down by the defroster.there was no evidence of an impact.i replaced it with subaru glass because of the eyesight system.cost was $1000.one year later another crack appeared at the top middle part of the windshield.there is evidence of a small ding.the windshield seems particularly fragile and i understand others are having the same problem.i have replace three or four windshield in 40 years of driving other cars but now have two in less than two years on this car.car is otherwise great but clearly there is a problem with the windshield.
The windshield on this car has chipped 10+ times. I have never had a piece of glass chip so many times.
The ability to adjust the outside driver side mirror is significantly restricted in comparison to the passenger outside side mirror.this increases the chance of an operator being in an accident due to reduced awareness and/or needed increased reaction time to compensate for this design flaw.the blind sight monitoring system should not be used as the only system to detect vehicles in your blind spot.subaru does need to address this matter.
The windshield has a chip in it & i do not remember getting it by any pebble.seems the windshield may be defective.this is a new vehicle.
A tiny pebble struck the windshield on the interstate, but it suddenly grew to a crack approximately 6 inches long. Never had this problem before, and my car is fairly new on the road (less than 8,000 miles, bought in july, 2018). Deeply concerned that subaru still has not figured out its notorious windshield-reliability problem that has frustrated so many drivers throughout the past 5 years.
Nothing has happened.the drivers side mirror will not adjust far enough out to comply with the current recommendation for side/rear vision leaving a blind spot. The subaru outback touring has electronic warning that may interfere with the mechanical capacity of the mirror. Safety issue. Not an event.
Windshield easily cracks - we have had our 2018 outback for less than 6 months and less than 5000 miles and have had 3 windshields develop severe cracking.the first two were replaced with factory windshields by professional installers.the slightest impact, the last two being barely perceivable, results in an elongated crack forming.with four vehicles in our household, we have only had 2 windshields replaced in 14 years since moving to this area so have ruled out bad luck or driving habit.subaru (both dealer and corporate) have been unresponsive.the current cracking and star formed after a barely audible impact.the star grew and is now crumbling in the center with 3 fracture lines extending from it.first incident - on i-17 while passing a semi approx speed 75 mphsecond incident - on az 69 in normal traffic appox speed 45 mphthird incident - on i-17 while following a vehicle using isight dynamic cruise control approx speed 75 mphfirst two claims covered by insurance which we attributed to bad luck.third incident in so few months/miles seems to point to quality/design issue since other vehicles (past and present) have never developed this severe cracking (picture provided) which prompted this complaint.
I have replaced the windshield 3 times already. Tiny rocks are causing large cracks like i've never experienced before in other vehicles. This should not be happening.
While driving on interstate highway, windshield starred then cracked across most of windshield width quickly. No other vehicles were near and there was no debris in roadway. This occurred several months ago; windshield has long since been replaced.
The windshield mysteriously cracked on the lower third of the passenger side and immediately spidered out in all directions like a starburst even though the vehicle was sitting by itself in broad daylight in a lowe's parking lot.there are no chips/gouges on the glass surface on either the interior or the exterior of the windshield (which might suggest an impact).the glass appears to have cracked on the inside of the double pane windshield for no apparent reason other than manufacturing or design defect.
I was driving and hit a pothole with the right front tire.i heard a loud pop or crack and thought something had happened to the tire or wheel because it was a very loud.but after continuing to drive slowly for another block, it was apparent the tire wasn't damaged nor did the car systems indicate any problems.i was driving on a city street at approximately 35mph when i hit the pothole.i continued driving and completed my errands. I did look at the tire when i parked for my errand but didn't see any visible damage to the tire, wheel or body.i then drove home and parked the car in our garage as usual. I did not have any other issues, problems or hear any noises.the damage to the windshield was readily visible the next morning when i came out to drive the car.the crack in the windshield had started under the seal on the passenger side and had traveled up approximately 8-12 inches.it has continued to grow and is now almost bottom to top on the passenger sideat the time our car had just passed the 12 month warranty period.however, i discussed the issue with the dealer where we leased the car when doing routine maintenance. This discussion took place over several months as i tried to work with them about the windshield potentially being defective since it was just the action of driving through the pothole that caused the windshield to crack.they agreed to look into the issue but ultimately denied the possibility of a defective windshield.the time between the event and now was due to ongoing discussions with the dealer.the windshield is still not fixed but i was just getting ready to have it repaired after this last round of discussions with the dealer.
Windshield spontaneously cracked
We have had 3 cracked windshields since purchasing the vehicle on 3/31/18. We have had them replaced by the dealer each time at a cost of approximately $1100-1200 each time. Each time we have been driving on a highway.
My windshield cracked from below where the wipers are into a huge crack. No rock hit me.
Windshield cracked for no reason known - i my vehicle was parked in the garage upon getting into my vehicle to folllowing morning i noticed a crack that grow significantly within a day had to have it replaced a few months after purchasing fuel capacity does not register correctly - i did have the recall done but it still does not work properly
Windshield cracked when parked in driveway
My windshield is cracked for the 2nd time now in its first year of ownership. The first time it cracked it was because of a pebble strike from the road. Extremely small fragment struck the glass, made a pock mark, and the windshield was replaced. Today, less than a month later a new crack appeared while driving without any strike from an object. Subaru dealer claims it was struck but find a crack only without any point along it of an impact makes me very very suspicious. Now i have to wait for the insurance company to settle on charges and send a check before the next windshield can be applied. My wife and i were calmly driving on completely paved roads when we both watched the crack appear and grow during our drive. :-( i have driven for 50+ years, and owned 20+ cars. I've never had this happen.
Wife was driving and a small stone hit the windshield, leaving a small chip in the glass. Upon turning on the defroster later, the windshield cracked.
Subaru outback 2018, was parked in a garage, rarely driven for last two months. Came to the garage in the morning and found a long single-line curvy crack starting at the drive edge of the windshield and going horizontally for about half of the windshield.
Didn't have any cracks in the windshield when i arrived at work, parked, and went inside for 8 for my shift. At the end of the day when i came out to the car and got in to go there was a single long curving crack that was over 12 inches long. Didn't see any impact marks or other reason that it may have cracked.
While driving on a city street, i drove over a bump. The windshield developed a long crack starting at the left edge. The crack continues up and to the right crossing in front of the driver's view area.
Windshield cracks without any apparent impact. Starts from the edge of the windshield and crack expands inward. Replaced a couple months ago for same issue and already have 2 cracks in the new windshield.
1-windshield very large crack and it kept getting bigger 2-driver seat is squeaking even after the repair. Afraid the seat frame might come a part during accident
2018 subaru outback parked in driveway. I went to get in car and windshield was cracked starting at the top of the driver's side for 10 inches.i could not continue to drive the car safely for fear that the integrity of the windshield was compromised.i called the insurance company and was told to take it to safelite to replace the windshield and have the eyesight warning system recalibrated. This is the third time a windshield has been replaced on this car due to a crack.there were no warning lamps, messages or other symptoms prior to the windshield cracking!
Well it was 25below here and my windshield cracked on its own while in the schoolteachers parking lot.
Crack in windshield on driver appeared while normal driving. No indication of rock chips at all that could have caused it. Vehicle was in motion on a city street traveling straight. Crack originated from a-pillar and propagated towards the center of the windshield. Took the vehicle to the dealership and they replaced it at my cost of about $1000.
The windshield kept cracking multiple times
On july 4, 2021, about 9:45am, near greeley, co, our windshield cracked for no apparent reason.the temperature was about 80 degrees on a clear day.the crack on the passenger side is about 18 inches long and goes the the edge of the windshield.
While driving on the freeway a rock of piece of gravel hit the passenger side front windshield approximately 1/8" from the top edge of the glass immediately resulting in a crack which within hours spread across the windshield.
2018 subaru outbackwindshield cracked while on highway.no apparent stone hit it.replaced on 3/5/2019.friend sent me a website where it was noted that multiple others subaru owners experienced the same occurrence.it stated to file a complaint with you. I am unable to scan or upload repair paperwork but i have my receipt from the repair.
I got into my car, it parked, closed the door,heard something fall and when i checked to see what the noise was my entire rear window on the hatch was shattered.i called the dealership and they said they don't cover it under warranty and that i would need to fix it on my own,they also said any of the warranties i purchased also dont cover it.they also mentioned that 4 people also called this same week with this issue. I had a hatch back car for 15+ yrs before purchasing this subaru and this never happened. Judy didnt seem right.
Windshield cracked drivers side very low. It does not impede vision driving and i have not had it replaced. I don't know when it happened. I was driving my outback. I stopped for an errand and came out and noticed the windshield was cracked. I had used my defrost on the trip as the windshield was fogging. Please note that i had the same thing happen on my 2015 outback too.
Was driving home from getting dinner on a side road near home (40mph zone), no other cars on the road, nothing hit the windshield, and it started to crack from the bottom middle of the windshield.there were no chips, the car was only 6mo old. No drastic temperature changes or anything.believe what all the other people are saying.i have never seen glass crack out of nowhere like this.i really hope the class action lawsuits stick as there is clearly an underlying issue.
I have owned my 2018 subaru outback for 8 months. The windshield has cracked in the same spot twice already. It starts from the middle of the passenger side and extends all the way across the windshield. I never heard a rock hitting, nor was there a ding in the windshield. I got it fixed the first time and within a week it cracked in the exact same spot. It was parked both times we noticed the crack.
The rear view mirror is in my field of view! i am only 5'4" and i like to raise my seat all the way up to give me good visibility. If i do that , the rear view mirror gets in my way, i have to duck down to look under the mirror!! one other thing, if i do raise the seat all the way up, i have no "armrest" the armrest can not be raised, so that too makes me lower my seat!! the mirror is too low and so are the armrests!!!!! huge blind spot!!!!
Multiple chips involving the windshield, without obvious reason
Windshield on my 2018 subaru outback cracked while vehicle was parked overnight in my garage.
My windshield spiderwebbed when it was hit with rock. At first it chipped and then a couple minutes later it spiderwebbed into a crack that is almost a foot long. This also happened to me when i was coming home from thanksgiving. I had to replace my windshield on december 5th, 2020, which was around $1500 and now i will have to replace the whole thing again. Both instances i was driving on hwy 49 in arkansas. I don't know why, but i feel like the windshield should be strong enough to just get chipped and not immediately spiderweb into something bigger and more expensive to fix. In the 3 years of having my car this will have to be the second windshield i need to replace due to the windshield cracking after it gets chipped. I just don't think the windshield is as high of a quality as the rest of the car.
Windshield cracked across the lower half for no reason. I was just driving and it made a loud pop and cracked. This is the second time this has happened. I have replace the original window about a year ago and this one just cracked.
Outback 2018 windshield started showing cracks while driving in highway. We had been driving for 1 hour in highway and suddenly saw the windshield cracking . In 15 mins, the crack got bigger and it was very tensed condition since i had my wife , new born baby and old parents in the car. I parked the car and called my insurance to check about the condition . I had spend my new year day on highway discussing the issue. It was a distressful day.
The windshield cracked and crack spread across line of sight. My car was only two months old. I drove my previous car on same route for 10 years without broken windshield
Drivers side view mirror does not adjust fair enough to see my blind spot well. This is a common problem. I've read countless forums on popular subaru forum websites. This is a safety issue.
I bought my car brand new in march of 2018. After only 1 year the windshield cracked. I did not see where the initial chip was and came out to my car one morning and saw the windshield completely cracked. I was shocked at how expensive the recalibration was so i filed an insurance claim. I still had to pay around $300 to get it fixed because again, recalibration costs an exorbitant amount for some reason. After further review i got off light as having it done by the dealership was quoted to me as costing $850. It is now only 7 months later and my windshield is cracked all the way across again. I didn't see the chip at first until it had begun to crack a tiny amount. As i was driving in the city it spread all the way across thewindshield. Because i saw it early i planned to get it fixed the next day to hopefully avoid another few hundred dollars of expense. Unfortunately, it spread all the way across the windshield making it irreparable within 30 minutes of my finding it. Again, this was with me driving less than 30 mph with no heat on because it's cold outside and i know hot and cold make it worse. I have never had a windshield crack like this and more than once within a 1 year time frame. These windshields seem to be made very cheaply at the expense of safety. I can't afford to make another insurance claim or pay this out of pocket. I took every precaution as a driver and this still happened. I will never buy another subaru and may sell this one if this keeps happening because i simply cannot afford to fix this all of the time and more importantly i shouldn't have to.
Windshield cracks
Windshield cracks easily and quickly. Affects safety/camera and sensors. A small chip appeared on the windshield, under cold temperatures in kansas 2020 january, chip grew a crack extending from driver to passenger side
My wife was driving her 2018 subaru outback on the highway. It was not a particularly hot or cold day. She heard a cracking sound, when she stopped she noticed a 3 inch crack in her windshield. The crack was located about halfway up the windshield and on the passengers side. Over the next day the crack grew and grew in several directions. My wife took the car to the dealer on jan 21, 2021 and asked them about replacement and they told her that they did not replace windshields. It was unsafe to drive so i had to have the windshield replaced. The cost was $1279.83.
Hello! so i just got this subaru a few weeks ago and today in the right side look like the tinniest rock in the world hit it and cracked my windshield. I've talked to a few a my buddy's who own subaru's as well and was told to contact y'all because the new models have a very thin windshield and y'all will have it taken care of. Thanks for your time. Cody.
While driving down the highway, a small pebble was kicked up from the car in front of us and bounced off our windshield. It left a tiny chip the size of a pinhead.we reported it immediately and took it for repair within two hours of the incident at safe lite.two days later, there was a giant crack in the windshield.we brought it to the dealership for replacement at a cost of nearly $1000, $500 out of pocket.
Front windshield cracked for no apparent reason.
Like other late model subaru outback owners, a spontaneous crack developed in the windshield. This crack appeared at approximately noon on saturday, december 29th, 2019 in the parking lot of a restaurant. I have an appointment to assess the problem tomorrow at the subaru dealer from whom i purchased the vehicle. The initial indication is that the crack may not be covered by the warranty. I am filing this complaint to document the issue and perhaps to recover the cost of this repair ,if incurred, from subaru.
Windshield seemed to spontaneously crack from the top passenger side while parked. There was no evidence of any kind of impact. The crack progressed over a period of several hours, increasing while driving or with temperature changes. This is the second windshield in 2 years due to spontaneous cracking, and it is less than a year old.
2018 subaru outback deveolped a crack in the windshield that originated on the lower left corner in the de-icer region.the curious location of this crack led me to seek out what could have happened.i found a service bulletin from subaru in 2015 subarus that specifically state "these types of damage would onlybe covered by this warranty extension if the windshield is identified as having the above outlined condition and the damage originates in the affected wiper deicer area.other forums again and again mention recurring problems originating in this de-icer area and quickly propagating the rest of the windshield.cracks in subaru windshields often render eyesight unusable.additionally the cost to replace these windshields is very high as you have to factor in recalibrating the eyesight equipment.i spoke to subaru of america and they stated that "this was from outside influences/impact and there are other impact areas on other spots on the windshield."the refused to acknowledge the connection between this service bulletin/numerous other subar owners forums/unusual are for a rock to hit or crack to form.also, the vehicle is still under warranty.i am disappointed that this safety hazard as occurred and subaru not only refuses to authorize replacement, but they refuse to acknowledge that there is a problem with the windshields cracking.
Windshield spontaneously developed a crack while parked in a closed, private garage.
Windshield cracked while driving.
I was on an on ramp about to enter highway near where i live.i wasn't yet at highway speed. Suddenly not sure if a rock or rock salt hit my windshield.it didn't sound like a large piece, and i didn't even see it.what seemed like normal road debris that from my experience would never affect a windshield and hasn't with other car makes i've owned actually impacted my 2018 subaru outback.a small chip/chunk of glass appeared on my windshield.was very surprised and appalled about what happened.
I have experience case of multiple spontaneous cracked windshields.
Cracked windshield due to no impact. This is third windshield in 3 years.known problem. Distracted visibility. Will take to dealer for repair.
In a period of less than 1 year, i have experienced three windshields cracking from normal driving down the highway. I have driven for over 55 years in several vehicles and have been hit by road debris or rocks numerous times. This will normally leave a pit or star which can be repaired, i never have had a vehicle's windshield crack, all the way across when simply driving the speed limit. Not once, but three times in a5 month period. I feel these windshields are not safe for my family to be in. If they crack with a pebble, what would happen if there was an accident. The first windshield cracked coming back from the grand canyon visit. The second time, new replacement window from suburu, cracked from little or unknown strike 2 months later. Suburu replaced that window at their cost. 2 months later during july heat, a small rock picked off the road and the window cracked in a backward c shape. Suburu denies any liability from road hazards, and will not consider they have less quality product as it was approved. Reading several blogs and online comments alerted me that this was very common and they had past issues with their windshields. Who can i speak to?
Windshield spontaneously cracked from bottom at frame up
Car parked in driveway in morning and windshield was fine. Few hours later there was a two foot crack from the drivers side to the mid point of the windshield.
I found a crack in the upper right hand corner of my windshield (subaru outback 2018). The vehicle was stationary at the time. There was no cause for the crack (hail storm, rock/gravel hitting car). At this time, the crack has spread and the subaru eyesight program (sensor program) does not work.
Windshield was cracked while driving. There was no impact on the windshield when this happened. There was a pop and a crack appeared at the bottom on the driver side, the crack has ever since grown across and now reached the passenger side.
While traveling at 70mph on a highway, a rock struck the upper right corner of the windshield from another suv in the lane to the right of our vehicle. This was a replacement windshield installed by jack morris auto glass.
Windshield just cracks driving 64mph for no apparent reason.just spider cracked.
In less than a year on 2 occasions a small rock caused significant damage to the windshield causing the windshield to be replaced.
I was driving to work on the intestate on a cool overcast morning. There were no other cars around me at the time and i was not near any over passes when all of a sudden i heard a loud sound from my roof and then the glass falling on the roof. I was freaked out by it and it caused me to swerve. Luckily there was no one in the lane next to me or i would have hit them. I pulled over as soon as i could and stepped out of the car to see that in fact my sunroof had exploded. There wasa big hole in the center of it and the entire thing had cracks going through it. As it was on my morning commute and i had to get to work, i got back into my car and drove to work. On the rest of the drive i could hear more of the sun roof falling off.i contacted subaru about this and they want me to bring it in to have it checked out. The earliest they have available for me to come in is 11 days after the incident. While talking to a parts person on the phone, he did state that he has heard of this happening before to other cars.
My windshield cracked for no apparent reason on the driver's side.the car had not been hit by anything, but had been sitting idle overnight.there was only a 15 degree temperature change so it wasn't that.
Left sideview mirror does not rotate far enough to left:a person or vehicle within 3 feet or greater distance of left side and adjacent with aft of left rear door (ie, parallel to the break line of the door where it closes) cannot be seen in side view mirror.a replacement mirror was installed by dealer, but the problem remains.checking out another new 2018 outback resulted in same problem.this issue will result in multiple accidents with driver-side impacts or other, both while driving or when pulling out into traffic.the right side mirror works well with complete view angle of adjacent lane or further if required.
The contact owns a 2018 subaru outback. The contact stated that the windshield cracked on two separate occasions on the driver's side without impact. The contact had the windshield replaced each time since the crack obstructed her vision while driving at various speeds. Neither the dealer nor the manufacturer were notified of the failure. The vehicle was repaired. The failure mileage was approximately 15,000.
The contact owns a 2018 subaru outback. The contact stated that the windshield cracked without warning or impact. Thevehicle was parked in a garage prior to the failure. The dealer was not contacted. The manufacturer was made aware of the failure and stated that the contact would be referred to a dealer. The vehicle was not repaired. The failure mileage was approximately 31,000.
Windshield cracking while driving down interstate 80.
The contact owns a 2018 subaru outback. The contact stated that the front windshield cracked without impact. The vehicle was taken to reliable subaru (438 s ingram mill rd, springfield, mo 65802, (417) 720-8373) where the contact was informed that the windshield needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 10,000.
The contact owns a 2018 subaru outback. While the vehicle was parked in the driveway, the contact noticed a crack on the windshield from the center all the way to the top. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was repaired. The approximate failure mileage was 25,000.
The contact owns a 2018 subaru outback. The contact stated while driving at 70 mph, a rock struck the front windshield. The contact stated at the time there was no cracks on the front windshield. The next day upon entering the vehicle, he noticed a crack going along the passengerā€™s side of the front windshield. The vehicle was not taken to a local dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had been informed of the failure and informed the contact that they would call the contact back once an assessment was made. The failure mileage was approximately 25,182.
The contact owns a 2018 subaru outback. The contact stated that the vehicle was parked, when he noticed there was a crack on the windshield. There was no impact to the windshield that could have caused the crack. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 35,822.
The contact owns a 2018 subaru outback. The contact stated while driving 55 mph, a rock impacted and cracked the windshield. The contact stated he experienced the failure on three separate occasions. The vehicle was taken to the local dealer albany subaru located at 718 san pablo ave, albany, ca 94706, (510) 528-1244, where the windshield was repaired three times. The manufacturer had been informed of failure. The failure mileage was approximately 1,500.
The contact owns a 2018 subaru outback. The contact stated while the vehicle was stationary at a parking lot, the windshield cracked without impact. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 44,000.
The contact owns a 2018 subaru outback. The contact stated that while the vehicle was parked, she noticed the front windshield was cracked. The contact stated while driving55 mph, the front windshield cracked without impact. The vehicle was taken to miller subaru (1592 nj-38, lumberton, nj 08048, (609)267-4000) where it was determined that the windshield needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 37,000.
The contact owns a 2018 subaru outback. While driving at an unknown speed, the windshield cracked from one side to the other. The dealer (briggs subaru of topeka, 3115 s kansas ave, topeka, ks 66611, (785) 581-0138) previously replaced the windshield. The recent failure was repaired by safelight. The cause of the failure was not determined. The failure mileage was 2,092.
The contact owns a 2018 subaru outback. The contact stated that since purchasing the vehicle, the windshield had to be replaced five times. The contact stated that each failure had occurred either without incident or upon a minor object hitting the windshield. Each time prior to the latest failure, the contact had an independent mechanic replace and recalibrate the windshield as well as apply all windshield safety features to the new windshield. The dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2018 subaru outback. The contact stated while the vehicle was parked in the garage, the front windshield cracked. The contact contacted lou fusz subaru st. Louis (900 n lindbergh blvd, st. Louis, mo 63141) where it was diagnosed with the front windshield needing to be replaced. The vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 34,000.*dtthe consumer stated the manufacturer was contacted and offered a $500.00 credit for the repair. The consumer declined and the vehicle repaired at a glass repair company.
The contact owns a 2018 subaru outback. The contact stated while driving at an undisclosed speed, the windshield cracked after an unknown object struck the windshield. On another occasion, while the vehicle was parked, the windshield cracked without impact. The contact stated that after the windshield was replaced, he became aware that the replacement windshield was also cracked. The technician returned to replace the windshield and stated that the windshield was cracked by the plastic trim used for the windshield support. The contact stated that the windshield was being replaced for the third time. The contact was concerned for the safety of the occupants riding in the vehicle after learning that the plastic trim was able to crack the windshield. Neither the manufacturer nor an authorized dealer were notified of the failure. The failure mileage was unknown.
The contact owns a 2018 subaru outback. The contact stated that upon inspection it was discovered that the upper right passenger side glass windshield was cracked. The contact indicated that the crack was approximately 5 inches long and was located on the interior section of the windshield. The cause of the failure was not determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 50,000.
The contact owns a 2018 subaru outback. The contact stated that after parking the vehicle in the garage, the next day the front windshield developed a crack located on the passenger's side. The cause of the crack was undetermined. The contact indicated that the windshield had been replaced on 2 previous occasions and each time no impact to the windshield had occurred to cause the cracks. The local dealer faulkner subaru located at 3233 paxton st, harrisburg, pa 17111 was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 25,000.
The contact owns a 2018 subaru outback. The contact stated that the windshield cracked on the passenger's and driver's side without impact. The contact stated that the windshield had been replaced three times in a year. The vehicle was taken to nate wade subaru sales (1207 s main st, salt lake city, ut 84111, (888) 654-7340) to be diagnosed. The contact was informed that the windshield needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure and offered a partial reimbursement. The failure mileage was approximately 60,000.
The contact owns a 2018 subaru outback. The contact stated that a crack had formed horizontally on the upper driver's side windshield without impact. The contact called tom wood subaru (3300 e 96th st, indianapolis, in 46240, (317) 805-7775) and was informed by a representative that the plastic in between the windshield glass would prevent major failure. The contact was then referred to an independent mechanic to have the vehicle serviced. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown.
The contact owns a 2018 subaru outback. The contact stated that while driving approximately 50 mph, the front windshield suddenly cracked on the passenger's side without impact. The next day the crack continued to expand. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the issue. The approximate failure mileage was 37,000.
The contact owns a 2018 subaru outback. The contact stated while driving 60 mph, a small rock impacted the windshield and caused a small crack. The contact stated she had experienced the failure on 4 separate occasions. The contact stated she had the windshield repaired at a windshield repair shop three times. The contact called the local dealer metrowest subaru (948 worcester st, natick, ma 01760, (508) 651-2000) and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 10,000.
The contact owns a 2018 subaru outback. The contact stated that there was a popping sound coming from the front windshield. The contact stated that one morning it was discovered that the front windshield had several cracks that had extended across the windshield from the top to the bottom of the windshield. The cause of the cracks was not determined. The contact stated that no object impacted the windshield to cause the cracks. The local dealer and manufacturer were not notified of the failure. The failure mileage was 50,000.
Windshield cracked for no reason on july 25,2019. Pulled out of my driveway and headed down the street when it was starting to crack. Toke a picture when i got to work. First time in over 40 years of driving to ever have a windshield crack.
My wife and i, financed our brand new 2018 subaru outback premium from world subaru, 688 shrewsbury ave., tinton falls, new jersey 07701, in june 2018. There are 3 main problems with the car, but iā€™ll only be addressing the most recent one. The main people in this situation is myself-[xxx], my wife-[xxx], subaru, owner and general manager-joe wajda, service advisor-rudolph j degaetano, and fixed operation director-lou zuluaga. The 2018 subaru was brought in for an oil change filter, etc., on april 19, 2021 and i went right up to the service advisor rudolph j degaetano to tell him besides the oil change and filter to please take a look at this back tire wear, on the edges to about an inch in, its bald, about 3 inches then full thread all the way around the tire, rudolph said you need an alignment, so i told him to do it with the oil change and filter, so when they were done rudolph came back to me and i paid $165.47, with this rudolph showed me the alignment paper and said this canā€™t be fixed, no mater what you do, the right front caster in red at 4.3 cannot be fixed. And as you see on the original paper, on the right front caster in red, it canā€™t be fixed. But at the bottom in red it states, ā€œ*one or more values are not within specification. Tire wear, handling and safety problems may resultā€¯. So its telling me the car is unsafe to drive and world subaru cant fix it. I told rudolph thats unexceptable. Texted owner and general manager joe wojda who turned it over to fixed operation director lou zuluaga who in turn sent me a text, that it could be the body of the car. I explained to rudolph that subaru had a big problem with the new ascents, and it either would cost subaru to much to fix or they couldnā€™t fix it, and subaru gave them all brand new ascents, but what about my car we bought brand new, they expect my wife to drive an unsafe vehicle???[xxx]-[xxx] [xxx] owner joe wajda-732-741-6200 lou and rudolph-same numberparts of this document have been redacted to protect personally identifiable information pursuan
I have always wanted a 3.6l and this is my first 3.6l 6 cylinder 2018 subaru outback! am disappointed with few problems: the front seating is not comfortable and not supportive at all, especial in hard turns the seats will not hold you in place, the seat bed is to short and does not support long legs if you are over 5 feet tall. For some reason this is my 3rd subaru 2nd outback that has wheel alignment problem right out of the box!!! i always seem to be pulling the steering-wheel/vehicle to the right and my steering is always on a 15-20 degree off and if i don't steer and pull to the right the vehicle drifts way to the left lane and this dangers and a major problem. Also while driving on highways with speed over 60 the vehicle vibrates i took it in for 4 tire wheel balancing and i hope this will fix the problem, mind you this is a new car.2018 outback has a problem while driving on highways and speeds over 60 the vehicle drifts or sways dangerously left and right out of controlas if something is pushing or pushing the vehicle left and right, i don't know if the highway vibration with speeds exceeding 60 is associated with the sway or its a wheel balancing problem. Previously owned subaru's2011 outback, 2011 legacy, 2014 outback, 2018 outbackwith only 290 miles on the vehicle with a full gas tank i drove it till it displayed and the gas light is on that i only have 40 miles to go before running out of gas so i drove it to be precise another 12 miles then stated that i only have 30 miles to empty and parked it while i went to work , 6 hours later to go home and the vehicle will not start, unfortunately i ran out of gas! i don't know if this was a glitch or its going to be a problem but i will keep my eyes on it.
Driver side front wheel/suspension is making rattling noise while driving at any speed. The noise is worse when hitting uneven surfaces on the road (like a repair spot or transition from concrete to asphalt) . The front-end sounds loose, and there is a slight vibration when driving at higher speeds.we have taken our car into the dealer multiple times and they say all is ok and the noise is as intended by the manufacturer. We do not feel safe in the car.
Bought vehicle used one owner no previous occurances, 8000 miles recorded.gradually, a rumbling sound comes from front driver side when turning wheel on flat dirt driveway predominantely.concurrent noise from dash.at 10,000 miles the car now makes rumbling noise at low speeds while traveling in straight line on good pavement (inaudible at high speeds) same front right location, dash was repaired replacing speaker grills and still makes rattling noise after fixing. Rumbling noise from drivers left front area checked by dealer and reported nothing looked wrong.noise continues from dashboard. Rumbling noise from front driver side left wheel/dash area continues more often and seems to be inaudible at higher speeds- rumbling noise upon turning wheel and going straight on pavement as well as on flat graded dirt driveway.subaru dealerservice manager states that his field manager has concurred this has been reported elsewhere and cannot be fixed at this point in time.taking back to dealership to have them check everything more thoroughally, if they cannot find problem, will take to dealership in another town to check, if they cannot find problem wiill either sue using the lemon law, or trade in for another make of vehicle.
Smoke electrical short issue in driver side mirror.diagnosed by subaru mechanic to be a short in the approach light module.significant smoke was emitted from mirror with burn marks on bottom inside middle of mirror.the car had just came to rest in a hospital parking deck.car was removed from deck in order to prevent fire hazard.note - a 10 amp fuse did blow which caused a failure of the tpms (tire pressure monitoring system)and the remote lock/unlock system.
Tire tread began separating from sidewall within 1100 miles. The tire is a bridgestone dueler h/p 225/60 r18. The car was purchased new from a a subaru dealer on 03/24/2018 with this tire installed as standard equipment. I noticed this problem when returning to my car while it was parked.
The contact's wife owns a 2018 subaru outback. The contact's wife had noticed an abnormal noise coming from the vehicle, while driving at various speeds. The contact took the vehicle to hughes subaru (3010 atlanta hwy, athens, ga 30606) to have the brakes inspected and the dealer found no faults with the brakes. As the failure persisted, the vehicle was taken back to the same dealer where they discovered a failure with the two front tire wheel bearings and they replaced the two front bearings under warranty. The dealer also suggested that all four tires would need to be replaced due to the wheel bearings. The contact then took the vehicle to an independent mechanic where he inspected the vehicle and discovered that all four tires were chopped. He stated that the two front tires were worse then the rear tires. The independent mechanic also mentioned that the failure could lead to suspension issues. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 26,000. *dtconsumer took vehicle back to hughes subaru to address concerns about the chopped tires and potential suspension issues. The service manager said that the chopping on the tires were not a result of failure of the wheel bearing hubs. He also said that there would be no suspension issues because of the failure. He said that the tires did not need to be replaced because there was 6+ tread still remaining on the tires. *dl
Bought car new, 7 miles on odometer. Took car into autonation subaru - centennial colorado for noise complaint in driver-side front when going over a bump.missing parts were noticed by shop.shop said it was completely fixed, but we still had this noise, it was just quieter.vehicle felt like alignment was off, as it shakes at highway speeds.car makes tire squealing noise when turning in and out of parking spots at low speeds. Took car back to dealer shop many times for over 1 year. Shop always insisted no alignment was needed, front-end was in good report, tires were in good balance, and rotation was not needed.shaking persists, 20k miles later driver side front tire is worn down to almost steel only on in-side of tire; all other tires have at least 6/32nds on tread (see attached photo: out-side of tire is thick treat like all other tires, in-side treat is gone).original tires. No modifications to car.serviced only at subaru dealership. Vehicle shakes so bad now it feels like the car might fall apart. I do not feel comfortable having my pregnant wife drive our only vehicle.help! not fair to buy a new car with missing parts and safety issues.
Read more
