We found the following complaints for SHASTA AIRFLYTE (2015)
Read complaints for SHASTA AIRFLYTE (2015)
The contact owns a 2015 shasta airflyte. The contact stated that the air conditioner overheated and caused the failure in the unit. The contact stated that the cabinet where the air conditioning unit was located was hot to the touch after the failure. The rv was taken to the dealer where a safety switch was added to the air conditioning unit to prevent overheating. The contact also stated that the travel trailer experienced failures with water leaks coming from the shower and toilet. The contact stated that the leaks were repaired, but the failure recurred. The contact also stated that the refrigerator did not cool properly. The contact stated that the enclosure was hot to the touch. The contact made several attempts to contact the manufacturer, but they refused to accept any phone calls. There was no failure mileage available.
Seams on the exterior have leaked allowing water to get in from day one. Electrical in walls is a potential danger. Shasta claims no responsibility and will not repair any water damage.
Concerned that the chassis, floor and front wall may have been inconsistently fastened together. Tsb: 53-0597 in place with 2 "kits" recommended. With recommend fix i am worried about all the weight and torque that would be applied to a bolt on fix. Shasta/forest river said that a flexing frame is ok and gaps are normal. Concerned for my safety and safety of others when we tow. Informed of problem approximately oct. 2017.
The contact owns a 2015 shasta airflyte. The contact stated that the air conditioner overheated and caused the failure in the unit. The contact stated that the cabinet where the air conditioning unit was located was hot to the touch after the failure. The rv was taken to the dealer where a safety switch was added to the air conditioning unit to prevent overheating. The contact also stated that the travel trailer experienced failures with water leaks coming from the shower and toilet. The contact stated that the leaks were repaired, but the failure recurred. The contact also stated that the refrigerator did not cool properly. The contact stated that the enclosure was hot to the touch. The contact made several attempts to contact the manufacturer, but they refused to accept any phone calls. There was no failure mileage available.
Seams on the exterior have leaked allowing water to get in from day one. Electrical in walls is a potential danger. Shasta claims no responsibility and will not repair any water damage.
Concerned that the chassis, floor and front wall may have been inconsistently fastened together. Tsb: 53-0597 in place with 2 "kits" recommended. With recommend fix i am worried about all the weight and torque that would be applied to a bolt on fix. Shasta/forest river said that a flexing frame is ok and gaps are normal. Concerned for my safety and safety of others when we tow. Informed of problem approximately oct. 2017.
2015 shasta airflyte. Consumer write sin regards to faulty design and frame welding. *ld*dtupdated 10/5/18
Rear, emergency window fell out. Recall was issued and camper was returned for repairs. Camping world repaired window in accordance with recall. Took camper on a one-night trip. Stored camper and found rear emergency window on the ground two days later. Camper was stationary. This is an ongoing safety issue for many owners and is unacceptable. Returned to camping world for repairs; they informed us they would need to order parts.
The contact owns a 2015 shasta airflyte. The contact stated that pieces of the frame (where it was welded) had detached from the vehicle. The torque/frame was not taken to the dealer. The shasta/riverforest manufacturer is working with the frame manufacture to provide a fix for the body/frame; however, a remedy had not yet been determined. The failure mileage was approximately 300.
Trailer has 225-75/15 coker classic tires which are underated for the 19' model/wt. Also, tires are not trailer rated. Seems the shasta (forest river co.) used passenger tires that are over width causing rubbing on tire side walls against the wheel well. Still currently waiting to hear back from shasta.
The contact owns a 2015 shasta airflyte. The contact stated that the air conditioner overheated and caused the failure in the unit. The contact stated that the cabinet where the air conditioning unit was located was hot to the touch after the failure. The rv was taken to the dealer where a safety switch was added to the air conditioning unit to prevent overheating. The contact also stated that the travel trailer experienced failures with water leaks coming from the shower and toilet. The contact stated that the leaks were repaired, but the failure recurred. The contact also stated that the refrigerator did not cool properly. The contact stated that the enclosure was hot to the touch. The contact made several attempts to contact the manufacturer, but they refused to accept any phone calls. There was no failure mileage available.
Re: 2015 shasta re-issue. My trailer, along with several hundred other trailers, has a frame that is not welded together. There are places where the gap between the horizontal and vertical beams is over two inches - no attempt was made to connect the beams. In a few places, the welds appear to be made on just one of the beams, but no attempt was made to connect it weld to the adjacent beam.forest river (the oem) has been investigating the situation, the initial repair is to bolt a piece of metal to the two beams. The picture selected shows the gap between the beam on the front right of the trailer, other corners (welds) are similar.i am a retired airframe structural engineer (lockheed martin corp on the f-117a) and know that this is not a valid repair. Please assist me, and the hundreds of others, in getting the correct repairs that will not only work for today, but for years to come.
Seams on the exterior have leaked allowing water to get in from day one. Electrical in walls is a potential danger. Shasta claims no responsibility and will not repair any water damage.
The frame and welding on my trailer is faulty.the tongue and frame assembly has separated, causing the body to fail.it caused the front body/wall to separate from the bench seats by over an inch with exposed screws and staples.the skin on the outside is buckling on the front, rubbing on the propane bottle area, and has a clear fold at the bottom near where the frame goes under the skin.in one side where the skin has buckled, it is bent so much the skin has folded and has a stress fracture.the side skins are also starting to buckle a bit since the front is dipping so bad and due to this, the main door is starting to stick and give us trouble opening and egressing.i contacted the manufacturer on october 6, 2017.i haven't heard from shasta since october 23, 2017, when they glossed over this problem, telling me "we need to get some backer installed into the front wall. This is a pretty simple task. I will try to locate a dealer near you, to do this. Please send me your current address."i sent my address two days later and never heard back.
Water leaking from behind shower, water damage and possible black mold issue on rear wall of the camper from unkown source.we were told there would be a guarantee of no leaks for 50 years!i went to make my son's bed up for the night and found the water damage and black mold.tried using the shower for the first time and water came pouring out of the cabinet below the refrigerator.we put our hand in there and felt it leaking from the wall.
Faulty or lack of welds on frame.inside dinette wall separating from seat.i will attach pictures. Welds are sloppy and not on seam on one side and no weld on the other.i'm afraid to pull it anywhere now due to safety concerns.
There have been several recalls on our trailer already, and we have worked with a local dealer to get it repaired as necessary. Included in those repairs was the front wall of our trailer separating from the frame. I'm sure you'll agree thatwould be a very serious issue had we not caught it quickly. What is more concerning to me is that there is a club of shasta owners that has received preferential treatment. Through social media it has come to my, and many others', attention that a select few owners are receiving mobile repair service. I've tried reaching out to shasta on their facebook page, but have received nothing back. It's not that i can't find a dealer to do the work, i just find it highly unethical to favor some owners, for no other reason than they are part of a club. I will attach screen shots for your reference.
The tongue of of the trailer is not welded properly to the frame. The manufacturer compromised the integrity of the frame by notching the front cross member without adding support or welding the tongue in place which has weakened the entire structure causing internal damage and placing the owner at risk when towing. This is an extreme safety hazard and must be addressed by the manufacturer.
I'm concerned about the safety of several features of my brand new 2015 shasta airflyte travel trailer (by forest river).based on initial inspection of interior fixtures alone, it's apparent there was not a lot of foresight when designing these, and quality control was seriously lacking. Corners were seemingly cut to save time or money on interior fixtures (i.e. A/c, wood trim, sealing of windows and other seams, + more). As a result, i'm concerned about what lies beneath the pretty surface of the trailer in its guts (frame, wheel wheels, springs, etc) and how they will hold up over time. Upon study of these components, my concerns ring true, and i am bringing them to nhtsa attention to hopefully avoid anyone being killed or injured as a result.*of particular concern is wheel clearance. Even with my small hands, i can barely fit two fingers in between my tires and wheel wells. It has passenger tires, not trailer tires. Everything i've read about tire safety and rv towing indicates this is not a best practice. The tires (p225/75r15, 35psi) are rated 1843lbs each. As this is a single axle trailer, 1850x2 = 3700 lbs. That's towing it empty, without any furnishings added, which is unrealistic as these are supposedly meant for camping, not for show in a museum. Additionally, the gvwr as stated by shasta is 3790 lbs. If you do the math for gawr of 3375lbs + 260lbs tongue/hitch weight, the total is 3635lbs which is inadequate. My understanding is that tires and wheels should be rated at least 20% higher than gvwr of the vehicle.my f150 tow vehicle is more than equipped to tow my trailer, however the amount of bounce i see in my rearview is alarming, and i've only towed it mostly-empty so far, not with any water added to the tanks, and less than 100 lbs of furnishings. I wince when going over every bump. Bottomline: i do not feel safe using my trailer as it was built.
The tires on this trailer are p225/75r15 with a weight rating of 1874 @35 psi. After derating these tires by dividing 1.10, the single adjusted rating is now 1704 for a combined rating of 3408. The axle tag clearly displays 3500 lb. These tires from the factory do not meet or exceed the axle rating. In addition, the gvwr label on the trailer displays 3635 lbs. This rating is higher than the axle rating. The dry weight of the trailer displays 2146 with an allowable increase of cargo to not exceed 1472. This adds up to 3618 gvwr. Again, this number is higher than the gawr of 3500 lbs with tires capable of 3408. This is not correct by any means. I have read the current recall on july, 8th 2015 by forest river about label having wrong information; however, my vin # is not included in that recall. These tires are not suitable for the axle or load rating and the factory is merely changing the weight ratings to accomodate for the tires. Again, shasta/forest river needs to address the seriousness of this issue and not merely change the numbers on a label to reflect a poor tire choice for this trailer. I have supporting photos if necessary. My trailer is the 16 foot model.
The tongue is not properly welded to the frame causing the inside bench area to come loose from the front of the camper.there are notches in the frame whereit should have been welded to the frame. If this comes apart on the road it will detach from the tongue and will cause a serious accident. This camper has had numerous recalls and just found this one!
After arriving home from picking up the trailer i had noticed the inner driver sidewall of the tire having rub marks. After closer inspection, the tire sidewall clearance to the driver side wheel well has only 1/4" to 5/16" of clearance. The tire clearance on top is also only 1" causing rub marks on the wheel well. I called a forest river dealer to have my trailer fixed under warranty. After numerous calls, and unanswered emails my dealer told me they approved longer shackles. This however did not fix the problem. The springs are so flat that the longer shackles have only maybe at best increased the clearance 1/2". In regards to the sidewall rubbing, the dealer finally got approval to "pound it out". This was what shasta's warranty administrator told my dealer. My dealer said that was not an acceptable fix. After another 1 month of unanswered calls and emails, my dealer said they have authorization to remove the affected wheel well, but do nothing else.this is unacceptable. Any rubbing on a wheel well is clearly a safety issue for the driver as well as others sharing the road. I have picked up my trailer on july 9, 2015 after it sitting at the dealer for warranty work since the middle of may. Only to have nothing fixed properly. Shasta/ forest river is clearly not wanting to stand by their trailers. All i am looking for is a trailer in which myself and my family can tow safely and not be concerned if or when a tire will blowout. I bought a new trailer so i wouldn't need to be concerned about this.in addition, the passenger tires p225/75r15 which came from the factory are undersized for the axle rating and are too large for the wheel well.lippert axle rating stats 3500 lbboth tires 3408 after dividing by 1.10
Trailer has 225-75/15 coker classic tires which are underated for the 19' model/wt. Also, tires are not trailer rated. Seems the shasta (forest river co.) used passenger tires that are over width causing rubbing on tire side walls against the wheel well. Still currently waiting to hear back from shasta.
We bought this travel trailer brand new and the tires/axle rubs the inter fender wells making it un safe to tow
I have had the shackle "fix" on my camper, but still do not have but about 1 3/4" at the top of the tire and 3/4" on the inside wall.i went to a camping park and the tire rubbed the top of the wheel well, and the inside wall.there are also rub marks on the inside wall of the tire.there is 3 3/8" before the axel would hit the frame, but only 1 3/4" above the tire.if the axel can travel 3 3/4", so will the tire which means it is going to go thru the top of the wheel well.constant rubbing on the tire is going to cause a blowout, or the wheel well is going to rip and cut the tire, causing a blowout or wreck.
The frame and welding on my trailer is faulty.the tongue and frame assembly has separated, causing the body to fail.it caused the front body/wall to separate from the bench seats by over an inch with exposed screws and staples.the skin on the outside is buckling on the front, rubbing on the propane bottle area, and has a clear fold at the bottom near where the frame goes under the skin.in one side where the skin has buckled, it is bent so much the skin has folded and has a stress fracture.the side skins are also starting to buckle a bit since the front is dipping so bad and due to this, the main door is starting to stick and give us trouble opening and egressing.i contacted the manufacturer on october 6, 2017.i haven't heard from shasta since october 23, 2017, when they glossed over this problem, telling me "we need to get some backer installed into the front wall. This is a pretty simple task. I will try to locate a dealer near you, to do this. Please send me your current address."i sent my address two days later and never heard back.
Window glass fell out and was just being held by the crank attachment.
Rear, emergency window fell out. Recall was issued and camper was returned for repairs. Camping world repaired window in accordance with recall. Took camper on a one-night trip. Stored camper and found rear emergency window on the ground two days later. Camper was stationary. This is an ongoing safety issue for many owners and is unacceptable. Returned to camping world for repairs; they informed us they would need to order parts.
The roof that was advertised as a one piece but turned out to be a three piece has leaked in two places. The dealer that is doing warrant work sealed up the seams but not before the water got in the wall and now caused a mold smell in the trailer. I cannot camp in this trailer with mold as it makes me feel sick. This is a health issue.
The tires on this trailer are p225/75r15 with a weight rating of 1874 @35 psi. After derating these tires by dividing 1.10, the single adjusted rating is now 1704 for a combined rating of 3408. The axle tag clearly displays 3500 lb. These tires from the factory do not meet or exceed the axle rating. In addition, the gvwr label on the trailer displays 3635 lbs. This rating is higher than the axle rating. The dry weight of the trailer displays 2146 with an allowable increase of cargo to not exceed 1472. This adds up to 3618 gvwr. Again, this number is higher than the gawr of 3500 lbs with tires capable of 3408. This is not correct by any means. I have read the current recall on july, 8th 2015 by forest river about label having wrong information; however, my vin # is not included in that recall. These tires are not suitable for the axle or load rating and the factory is merely changing the weight ratings to accomodate for the tires. Again, shasta/forest river needs to address the seriousness of this issue and not merely change the numbers on a label to reflect a poor tire choice for this trailer. I have supporting photos if necessary. My trailer is the 16 foot model.
Our shasta airflyte has a chronic water leak and has since we took possession of it in december of 2014. The source of the leak is unknown, but the water exits from inside the rear egress window frame. We have to take care in inclement weather to make sure the inside of the trailer isn't damaged by water. Our main concern, however, is inside the trailer structure, specifically the wooden framing which is being exposed to water whenever it rains. The worry is mold will develop unseen and prove a health hazard to our family. This water leak is common to this particular model and the manufacturer has done nothing to address.
The windows leak. They have been resealed twice but steal leak. I was told by the dealer doing warranty work that they cannot figure out why.they have not been able to get any help,from shasta. They have ordered new windows but they are having trouble getting anyone to even follow up on that. This has been going on since the night i first picked up my trailer. Set up in a campground that night, and durning a rain storm the back window and kitchen window leaked. My trailer now smells like mold.
None of the weight ratings on the reissue shasta airflyte's are correct.the axel has a label on it placed there by the manufacturer that says gawr 3500 lbs.the same axel is on the 16' and the 19'.so no rating can exceed 3500 lbs.yet mine says gvwr is 3635.
After arriving home from picking up the trailer i had noticed the inner driver sidewall of the tire having rub marks. After closer inspection, the tire sidewall clearance to the driver side wheel well has only 1/4" to 5/16" of clearance. The tire clearance on top is also only 1" causing rub marks on the wheel well. I called a forest river dealer to have my trailer fixed under warranty. After numerous calls, and unanswered emails my dealer told me they approved longer shackles. This however did not fix the problem. The springs are so flat that the longer shackles have only maybe at best increased the clearance 1/2". In regards to the sidewall rubbing, the dealer finally got approval to "pound it out". This was what shasta's warranty administrator told my dealer. My dealer said that was not an acceptable fix. After another 1 month of unanswered calls and emails, my dealer said they have authorization to remove the affected wheel well, but do nothing else.this is unacceptable. Any rubbing on a wheel well is clearly a safety issue for the driver as well as others sharing the road. I have picked up my trailer on july 9, 2015 after it sitting at the dealer for warranty work since the middle of may. Only to have nothing fixed properly. Shasta/ forest river is clearly not wanting to stand by their trailers. All i am looking for is a trailer in which myself and my family can tow safely and not be concerned if or when a tire will blowout. I bought a new trailer so i wouldn't need to be concerned about this.in addition, the passenger tires p225/75r15 which came from the factory are undersized for the axle rating and are too large for the wheel well.lippert axle rating stats 3500 lbboth tires 3408 after dividing by 1.10
There is unsafe assembly of the shasta airflyte 2015 support frame as the welds are in adequate and sometimes only welding tacks holding the front brace.there is question whether the frame is even attached to the chassis correctly.the root cause of the issue might be that the front lateral string on the frame is notched to lay down across the tongue channel so there is no load balancingcapability. The three sections underneath that are not welded to the tongue channel.there is also the possibility of separation from the frame because there is a technical issue with the self--tapping screws used to attach the body. I have been told by those that are camper restoration experts that this is unsafe and posses a risk to others on the road as well as damage to the vehicle itself.ours even has exposed wood that is rotting because of such exposure to water because the body is coming apart from the frame.please help us make sure that there is a viable fix or replacement for this problem.carfax cannot process this request. Updated 10/5/18
My complaint has to do with the rear window of my shasta. When i first purchased it and got it home i noticed there was a leak. Since then there has been a recall on the rear windows. My window was replaced and now it is leaking again. It is coming from the frame where it attaches to the trailer because the window frame is not screwed into anything on the top right side and there is a big gap. Water is leaking down and causing damage and mold to the rear wall and rear seat.
Water leaking from behind shower, water damage and possible black mold issue on rear wall of the camper from unkown source.we were told there would be a guarantee of no leaks for 50 years!i went to make my son's bed up for the night and found the water damage and black mold.tried using the shower for the first time and water came pouring out of the cabinet below the refrigerator.we put our hand in there and felt it leaking from the wall.
I'm concerned about the safety of several features of my brand new 2015 shasta airflyte travel trailer (by forest river).based on initial inspection of interior fixtures alone, it's apparent there was not a lot of foresight when designing these, and quality control was seriously lacking. Corners were seemingly cut to save time or money on interior fixtures (i.e. A/c, wood trim, sealing of windows and other seams, + more). As a result, i'm concerned about what lies beneath the pretty surface of the trailer in its guts (frame, wheel wheels, springs, etc) and how they will hold up over time. Upon study of these components, my concerns ring true, and i am bringing them to nhtsa attention to hopefully avoid anyone being killed or injured as a result.*of particular concern is wheel clearance. Even with my small hands, i can barely fit two fingers in between my tires and wheel wells. It has passenger tires, not trailer tires. Everything i've read about tire safety and rv towing indicates this is not a best practice. The tires (p225/75r15, 35psi) are rated 1843lbs each. As this is a single axle trailer, 1850x2 = 3700 lbs. That's towing it empty, without any furnishings added, which is unrealistic as these are supposedly meant for camping, not for show in a museum. Additionally, the gvwr as stated by shasta is 3790 lbs. If you do the math for gawr of 3375lbs + 260lbs tongue/hitch weight, the total is 3635lbs which is inadequate. My understanding is that tires and wheels should be rated at least 20% higher than gvwr of the vehicle.my f150 tow vehicle is more than equipped to tow my trailer, however the amount of bounce i see in my rearview is alarming, and i've only towed it mostly-empty so far, not with any water added to the tanks, and less than 100 lbs of furnishings. I wince when going over every bump. Bottomline: i do not feel safe using my trailer as it was built.
There was a problem with the back jaulosie window falling off.so i took it to my dealer and they replaced it and supposedly checked the other windows.i just took it on my first camping trip and on the way home the front jaulosie window fell down.not on the road thank goodness, but it was hanging off when i got home.
I'm concerned about the safety of several features of my brand new 2015 shasta airflyte travel trailer (by forest river).based on initial inspection of interior fixtures alone, it's apparent there was not a lot of foresight when designing these, and quality control was seriously lacking. Corners were seemingly cut to save time or money on interior fixtures (i.e. A/c, wood trim, sealing of windows and other seams, + more). As a result, i'm concerned about what lies beneath the pretty surface of the trailer in its guts (frame, wheel wheels, springs, etc) and how they will hold up over time. Upon study of these components, my concerns ring true, and i am bringing them to nhtsa attention to hopefully avoid anyone being killed or injured as a result.*of particular concern is wheel clearance. Even with my small hands, i can barely fit two fingers in between my tires and wheel wells. It has passenger tires, not trailer tires. Everything i've read about tire safety and rv towing indicates this is not a best practice. The tires (p225/75r15, 35psi) are rated 1843lbs each. As this is a single axle trailer, 1850x2 = 3700 lbs. That's towing it empty, without any furnishings added, which is unrealistic as these are supposedly meant for camping, not for show in a museum. Additionally, the gvwr as stated by shasta is 3790 lbs. If you do the math for gawr of 3375lbs + 260lbs tongue/hitch weight, the total is 3635lbs which is inadequate. My understanding is that tires and wheels should be rated at least 20% higher than gvwr of the vehicle.my f150 tow vehicle is more than equipped to tow my trailer, however the amount of bounce i see in my rearview is alarming, and i've only towed it mostly-empty so far, not with any water added to the tanks, and less than 100 lbs of furnishings. I wince when going over every bump. Bottomline: i do not feel safe using my trailer as it was built.
We bought this travel trailer brand new and the tires/axle rubs the inter fender wells making it un safe to tow
The tires on this trailer are p225/75r15 with a weight rating of 1874 @35 psi. After derating these tires by dividing 1.10, the single adjusted rating is now 1704 for a combined rating of 3408. The axle tag clearly displays 3500 lb. These tires from the factory do not meet or exceed the axle rating. In addition, the gvwr label on the trailer displays 3635 lbs. This rating is higher than the axle rating. The dry weight of the trailer displays 2146 with an allowable increase of cargo to not exceed 1472. This adds up to 3618 gvwr. Again, this number is higher than the gawr of 3500 lbs with tires capable of 3408. This is not correct by any means. I have read the current recall on july, 8th 2015 by forest river about label having wrong information; however, my vin # is not included in that recall. These tires are not suitable for the axle or load rating and the factory is merely changing the weight ratings to accomodate for the tires. Again, shasta/forest river needs to address the seriousness of this issue and not merely change the numbers on a label to reflect a poor tire choice for this trailer. I have supporting photos if necessary. My trailer is the 16 foot model.
After arriving home from picking up the trailer i had noticed the inner driver sidewall of the tire having rub marks. After closer inspection, the tire sidewall clearance to the driver side wheel well has only 1/4" to 5/16" of clearance. The tire clearance on top is also only 1" causing rub marks on the wheel well. I called a forest river dealer to have my trailer fixed under warranty. After numerous calls, and unanswered emails my dealer told me they approved longer shackles. This however did not fix the problem. The springs are so flat that the longer shackles have only maybe at best increased the clearance 1/2". In regards to the sidewall rubbing, the dealer finally got approval to "pound it out". This was what shasta's warranty administrator told my dealer. My dealer said that was not an acceptable fix. After another 1 month of unanswered calls and emails, my dealer said they have authorization to remove the affected wheel well, but do nothing else.this is unacceptable. Any rubbing on a wheel well is clearly a safety issue for the driver as well as others sharing the road. I have picked up my trailer on july 9, 2015 after it sitting at the dealer for warranty work since the middle of may. Only to have nothing fixed properly. Shasta/ forest river is clearly not wanting to stand by their trailers. All i am looking for is a trailer in which myself and my family can tow safely and not be concerned if or when a tire will blowout. I bought a new trailer so i wouldn't need to be concerned about this.in addition, the passenger tires p225/75r15 which came from the factory are undersized for the axle rating and are too large for the wheel well.lippert axle rating stats 3500 lbboth tires 3408 after dividing by 1.10
We were at the mercy of a defect axel on our shasta camper until the recall took place.thank you nhtsa for taking a leadership role in the safety!we took our camper to our dealer in october 2015 for repair as the axel was creating issues with road handling.it took about 6 months for them to complete the warranty & recall repairs. (i.e. Axel recall) we inspected our tires when we picked up the camper and it appeared low.the dealer agent said it was ok.upon further inspection after leaving the location we discovered that the valve stem in fact faulty.we had low psi and we were losing air due to the damage.a dangerous situation with a single axel camper. We are concerned about the quality and oversight of the recall.we were not provided information on the new axel by the dealer (i.e. The new axel manual is not shipping out)or what it should look like/what to do via the petition (nhtsa).i discovered from the manufacturer lippert that the axel manual has important information that consumers should be aware of regarding safety including but not limited to the need of tools to tighten lug nuts at specific intervals after leaving the dealer and specific ways to break.the tire valve was either faulty or pushed in during the recall repair work causing a new safety issue for us.we can't be sure.unfortunately the dealer kept the camper to the day that the warranty & emergency road service included with the first year expired so i had to pay for this repair out of pocket.i am including pictures and documentation for your review.please kindly consider communicating to the owners what the axel repair should look like and provide oversight to the recall that owners should receive proper manuals/safety documentation related to the tire recall.i am aware of 2 other shasta owners with valve stem issues.pictures show damaged and correct stem.
Trailer has 225-75/15 coker classic tires which are underated for the 19' model/wt. Also, tires are not trailer rated. Seems the shasta (forest river co.) used passenger tires that are over width causing rubbing on tire side walls against the wheel well. Still currently waiting to hear back from shasta.
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