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We found the following complaints for SCION XB (2012)

Read complaints for SCION XB (2012)


Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 07/11/17*lj

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called hamer toyota (located at 11069 sepulveda blvd, mission hill, ca 91345) and was informed that the part needed for the repair was not available for any vehicles. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

"takatarecall" i was notified of the recall over 6 months ago and there is still no remedy, i have a 7 year old that rides with me, my concern, even with him in the back is anything that becomes a projectile in an accident will hurt him, when will this be fixed?

Nhtsa re all no. 16v-340 & 17v-0062012 toyota scion i took the veicle to repair after that i didn't revive any notification of recall, i did file a complaint never recive any notification it looks like my car it's been sold to another agency without my notification and autorizacin i'm still making payments without knowing the situation.

Takata recallno remedy for unsafe air-bag more than 6 months after the recall. I transport disabled individuals using the scion xb and not being able to have nyone sit in the front passenger seat makes it difficult to assess and communicate with clients.

Takata recall - recall date jan-9-2019.it is now aug 20 2017.i have had to have my wife sit in the back seat for the last 8 months.so she might not be injured do to this recall.they need to get on the stick and get this air bag fixed and quit dragging their feet on this!

The contact owns a 2012 scion xb. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The servco hawaii customer service center dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and did not know when the parts would become available. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata inflators - we received a mailed notice from toyota motor sales, usa, inc. On feb. 10, 2017 with no further correspondence since that time. Is the nhtsa applying any pressure on toyota to provide the dealers with the required parts needed to accomplish the repairs?

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 07/13/17*lj*as

Takata recallpurchased this vehicle august 2017 and was not aware or told about recall until received this notice in the mailthis month 2-2018

Takata recall, i am concerned because i have not had any resolve from the dealer yet about this very dangerous problem. The letter from the dealer simply advised not to let passengers ride in the front seat until they resolved the problem. Seriously?

Takata recall-i have received several recall notices and have been to the local toyota dealer several times. So far there has been no action taken by the dealer to repair my vehicle. I have requested a rental car until my vehicle is safely repaired, but the dealer tells me that when a rental becomes available i will be notified. It has been at least 6 months since i started this process with the dealer and i have never been called about obtaining a rental vehicle. I have filed a complaint on line already about this situation, at least two months ago, and still no action has been taken. I am extremely worried about using my vehicle, i am the driver in the family and generally have passengers in my car. I cannot afford to rent a vehicle on my own. Please advise me how to remedy this situation as soon as possible. At this point i cannot even sell my vehicle knowing that a recall is in order. The dealer where i purchased the vehicle has contacted my be mail indicating they would be interested in purchasing my vehicle back from me. They must have replacement air bags available in order to resell this vehicle. Why am i not being contacted to replace my airbag?i know toyota continues to manufacture and sell vehicles. Toyota should be forced to stop production of new vehicles until they have satisfactorily completed this recall, or provide me with a satisfactory vehicle replacement. Please advise me how i can force the dealership where i purchased my vehicle to either provide me with a rental vehicle or a replacement vehicle that is not under recall. You are a government run agency. Please step up and provide help in this dangerous situation

Takata recall

Takatarecall. Received notice on recall but my personal mailing address has changed. Please advise where / what i need to do to ensure i am covered under the parts recall i found here on my car? i took my car to toyota dealership for service while living in california but i now live in georgia .any assistance / info will be greatly appreciated. Thank you.

Takata recall, i have had a problem with my toyota scion xb, the passenger seat air bag is defective and i had received a notice that no one should ride in that seat until the airbag can be replaced.this is scary, and now my four seat car, only get used on 3 seats.very dangerous and inconvenient that no one can use that front passenger seat.i received a 2nd letter just last week that said contact my toyota dealer (which i did) for replacement of the bag. I just tried that and the "parts" are not all in...why would toyota do that letter if all parts are not in for my model.i called the dealership (weston, fl 954-659-1800) and was given the runaround that no date is set for receiving the parts i need to repair my scion and it is unknown when that will happen.my compliant is why is toyota sending letters to us owner that says it is finally ready to fix the airbag, when i tried to do that was turned away saying parts were not available (and a side statement that they do not even know when my "parts" for my scion 2012 xb may not have even been made yet.so i am still driving an unsafe passenger seat car.what can your nhtsa corp do for me to help me get this fixed???

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted the conicelli toyota dealer located at 1208 ridge pike, conshohocken, pa 19428; and tri-county toyota dealer located at 15 d and l drive royerford, pa 19468; where both informed the contact that the parts were not available. The contact had not experienced any failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 05/16/17*lj*as

Takata recallthere's been a recall since january and we are in the end of august so would like to get my car fixed as soon as possible.

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to toyota of huntington beach located at 18881 beach blvd, huntington beach, ca 92648 who stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recalli received notice of recall regarding the takata air bag in my 2012 scionxb. I went to the local dealer where i purchased the vehicle and was told replacement parts would not be available until september 2017, at the earliest. I then inquired about being provided with a rental car and i was told there is a month long waiting list for a rental from them. I asked if they would pick up the cost for a rental car from an outside rental company and they said that i would have to deal directly with toyota regarding my request. This is an entirely unacceptable situation, not to mention extremely dangerous. I am driving around in a car that has a known, potentially fatal flaw, and the best suggestion toyota can provide is " don't have a passenger in the front passenger side of your car". I have to have my vehicle available to take people with me at all times. I do not have another vehicle in my household to drive. I demand toyota contact me regarding providing a rental vehicle immediately. It seems this is the least toyota can do for vehicle owners who are not at fault in any way regarding this matter. Toyota has known for years that they were purchasing and installing defective devices in many vehicles, now they must step up to the plate and make it right for consumers. Additionally, this recall has severely effected the resale value of my vehicle. I am reluctant to contact an attorney to assist in pursuit of my demand for a free rental until my car has been satisfactorily repaired, but if toyota does not do the right thing, then that will be my next step

Tamara inflateswhat is a reasonable amount of time to expect a remedy for this recall. Am i supposed to ride around indefinitely without allowing anyone to sit in my passenger seat? or be afraid that if i get into an accident my passenger airbag may kill me. When sis this going to have a resolution? it has been five months.

I was t-boned on march 6th, 2013 on the driver's side. I was in a scion xb and the person who hit me was in a chevy silverado.the impact was estimated at 45 mph and the door was jammed shut.no air bags deployed. The curtain airbag should have which would have lessened the impact.as a result, the driver (myself) sustained a broken collar bone, broken rib, and punctured lung among various bruising and passed out for an unknown amount of time.after several calls to scion and a visit to the toyota dealership where it was purchased we did not hear anything from the car manufacturer until a month later.the inspectors at toyota called to find out where the car was located and if they would be able to inspect it.because the jaws of life were used to pry the door open, it split the door enough to where you could see where the sensor for the airbag did not deploy. I'm sure the inspector will see the same thing.i have not heard anything back concerning this investigation.i have pictures showing the car after it was hit and no airbags were deployed. The driver's side curtain airbag should have deployed based on the schematic found in the owner's manual and where the car was struck by the truck.

The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Servco toyota honolulu (located at 2850 pukoloa street #200, honolulu, hi 96819) was contacted regarding part availability. The contact was informed that the manufacturer would send a second notification when the remedy parts were available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not called the dealer. The manufacturer informed the contact that the remedy part would possibly become available in september of 2017. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 14v154000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a localdealer (big island toyota, 74-5504 kaiwi st, kailua-kona, hi 96704)where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2012 scion xb. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Toyota windward of kaneohe, hawaii was made aware of the recall and stated that the parts were unavailable and the contact would receive a second letter. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

While parking smoke or steam started coming from under the hood and me thinking the car was over heating pulled the hood release and before i could open the hood flames shoot from the right fender. I run into home depot and yell to call the fire department and ask if anyone has a fire extinguisher and a young man came running out with a good size extinguisher and put out the rapid growing flames. The fire department reported that the fire was started by a short circuit in the right fender.

The contact owns a 2012 scion xb. After starting the engine, smoke was present coming from the dashboard. The vehicle was examined by an independent mechanic who diagnosed that the failure occurred due to a faulty computer. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 80,000.

Nhtsa re all no. 16v-340 & 17v-0062012 toyota scion i took the veicle to repair after that i didn't revive any notification of recall, i did file a complaint never recive any notification it looks like my car it's been sold to another agency without my notification and autorizacin i'm still making payments without knowing the situation.

The contact owns a 2012 scion xb. While driving approximately 70 mph, the vehicle decelerated, the steering wheel was tight, and smoke emitted from the rear of the vehicle. The contact was able to exit the vehicle without injury. The vehicle erupted into flames and the contact was able to extinguish the fire with a fire extinguisher. A police report was not filed. The manufacturer was notified of the failure and indicated that they would send an inspector; however, no one was sent for a year. The insurance company had a fire inspector who diagnosed that the number one cylinder rod fractured and caused a hole for oil to leak out of, which led to the fire. The fire caused catastrophic failure to the engine. The vehicle was not repaired. The manufacturer provided no remedy. The approximate failure mileage was 59,000.

Noticed the oil pressure light came on when i turned a corner. Immediately took it to dealer, where i have all scheduled maintenance done (except once).car was found to have no oil in it before scheduled maintenance. This happened 6 months previously and was thought to be a pvc plug issue. Was told it was due to a known issue with excessive oil consumption due to worn piston rings, ultimately the fault of the requirement of ethanol in gasoline. Solution - keep checking the oil and add as needed. Not worth repairing the piston rings.

Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in april 2019 3 month after my accident regarding the recall id #287614, i have since contacted toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and i was looking to have toyota to help me compensate me for my loss. The money i did get from the insurance company went towards the remaining balance of my loan and i was not able to use it towards another vehicle. I would like toyota to take some responsibility for this.

Recall 287614- my call was involved in an accident on 1/10/2019. My car ran a red light due to failure of brakes and struck another vehicle. Both cars were totaled. I have received a notification in the mail in 4/2019 3 months after my accident i have contacted toyota and since they are unable to locate my vehicle to inspect it, they refused to help compensate for my loss. I would like toyota to take some responsibility for this, my insurance company gave me a payout that went directly towards the remaining balance of my car and i still have to pay 2,900 after. I still have not financially recovered from this accident.*dt'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Recall id287614 nhtsa campaign #18e091000 my vehicle was involved in an accident on jan 10th, due to failure of brakes. My car ran a red light and hit another car. My car has been totaled in this accident. I have since contacted toyota about my accident and they have refused to help compensate for my loss. My car was towed to the insurance company and is no longer accessible for inspection. I would like for toyota to take some responsibility for this accident. I have not fully recovered from losing my vehicle financially and i do believe 100% that this recall was the cause of the accident. Attached is the documents from my insurance company and pictures of the vehicle.

Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in april 2019 3 month after my accident regarding the recall id #287614, i have since contacted toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and i was looking to have toyota to help me compensate me for my loss. The money i did get from the insurance company went towards the remaining balance of my loan and i was not able to use it towards another vehicle. I would like toyota to take some responsibility for this.

Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in april 2019 3 month after my accident regarding the recall id #287614, i have since contacted toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and i was looking to have toyota to help me compensate me for my loss. The money i did get from the insurance company went towards the remaining balance of my loan and i was not able to use it towards another vehicle. I would like toyota to take some responsibility for this.

Recall id287614 nhtsa campaign #18e091000 my vehicle was involved in an accident on jan 10th, due to failure of brakes. My car ran a red light and hit another car. My car has been totaled in this accident. I have since contacted toyota about my accident and they have refused to help compensate for my loss. My car was towed to the insurance company and is no longer accessible for inspection. I would like for toyota to take some responsibility for this accident. I have not fully recovered from losing my vehicle financially and i do believe 100% that this recall was the cause of the accident. Attached is the documents from my insurance company and pictures of the vehicle.

Recall 287614- my call was involved in an accident on 1/10/2019. My car ran a red light due to failure of brakes and struck another vehicle. Both cars were totaled. I have received a notification in the mail in 4/2019 3 months after my accident i have contacted toyota and since they are unable to locate my vehicle to inspect it, they refused to help compensate for my loss. I would like toyota to take some responsibility for this, my insurance company gave me a payout that went directly towards the remaining balance of my car and i still have to pay 2,900 after. I still have not financially recovered from this accident.*dt'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Loss of vacuum pressure to power brake booster under deceleration at 10mph and under.my vehicle is a 2012 scion xb automatic. There is a sudden loss of vacuum pressure to the power brake booster during deceleration around 10mph which cause the brakes to become less responsive the moment the transmission down shifts, requiring me to press the brake pedal a little harder to continue stopping the vehicle at the rate i deem as "safe". Issue is worsened when the a/c is running. This happens 1-20 times w/o a/c and 20-20 times with the a/c turned on.this issue is dangerous and causes me to nearly rear-end vehicles ahead of me if i am no paying close attention to my vehicle speed.

Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in april 2019 3 month after my accident regarding the recall id #287614, i have since contacted toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and i was looking to have toyota to help me compensate me for my loss. The money i did get from the insurance company went towards the remaining balance of my loan and i was not able to use it towards another vehicle. I would like toyota to take some responsibility for this.

Recall id287614 nhtsa campaign #18e091000 my vehicle was involved in an accident on jan 10th, due to failure of brakes. My car ran a red light and hit another car. My car has been totaled in this accident. I have since contacted toyota about my accident and they have refused to help compensate for my loss. My car was towed to the insurance company and is no longer accessible for inspection. I would like for toyota to take some responsibility for this accident. I have not fully recovered from losing my vehicle financially and i do believe 100% that this recall was the cause of the accident. Attached is the documents from my insurance company and pictures of the vehicle.

White paint. The paint starting flaking off in large sheets on it's own, no connection to vehicle damage, weather, etc. Paint is now gone from my entire roof, half the hood, multiple other places. Continues chipping and flaking, car is only 8 years old and this is an obvious defect. Been happening for over a year, about 1/3 of the paint on my car is now gone. Can provide lots of pictures.

The paint is peeling off from entire roof and other parts of the car. It started with just a few small spots and then quickly progressed to large sheets of paint falling off. I contacted local body shop and i was told that it was unusual paint problem and, they suggested contacting toyota dealer. So i did. Toyota service rep told me that they were very aware of the issue with the paint however, since the car is out of warranty, they said that there was nothing they could do to help. They gave me phone number, 1-800-331-4331 and suggested i contact toyota customer service. Susan, toyota service representative, very nicely told me that she was not aware of any problems related to paint peeling off. She logged in my complaint, gave me my complaint number and wished me merry christmas. That's it! what?!?!?! they are not aware of the problem? internet is full of pissed off scion and toyota owners complaining about the same issue. Local dealerships also know about it. Many already reported the problem to toyota and they are not aware of the problem? i don't believe it for a second. They simply ignore it till somebody does something about it.

Recall id287614 nhtsa campaign #18e091000 my vehicle was involved in an accident on jan 10th, due to failure of brakes. My car ran a red light and hit another car. My car has been totaled in this accident. I have since contacted toyota about my accident and they have refused to help compensate for my loss. My car was towed to the insurance company and is no longer accessible for inspection. I would like for toyota to take some responsibility for this accident. I have not fully recovered from losing my vehicle financially and i do believe 100% that this recall was the cause of the accident. Attached is the documents from my insurance company and pictures of the vehicle.

Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in april 2019 3 month after my accident regarding the recall id #287614, i have since contacted toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and i was looking to have toyota to help me compensate me for my loss. The money i did get from the insurance company went towards the remaining balance of my loan and i was not able to use it towards another vehicle. I would like toyota to take some responsibility for this.

Recall 287614- my call was involved in an accident on 1/10/2019. My car ran a red light due to failure of brakes and struck another vehicle. Both cars were totaled. I have received a notification in the mail in 4/2019 3 months after my accident i have contacted toyota and since they are unable to locate my vehicle to inspect it, they refused to help compensate for my loss. I would like toyota to take some responsibility for this, my insurance company gave me a payout that went directly towards the remaining balance of my car and i still have to pay 2,900 after. I still have not financially recovered from this accident.*dt'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'

Recall id 287614-my vehicle was involved in an accident on 1/10/2019 for failure to stop due to brakes. My car ran a red light and hit another vehicle in the intersection. Both cars were totaled and removed from the scene by a tow truck. I received a notification in the mail in april 2019 3 month after my accident regarding the recall id #287614, i have since contacted toyota and the refused to compensate me for my loss. They have tried to relocate my car for inspection but the insurance company who has possession of my car after the accident, no longer has it. I have not fully recovered from this accidently finically and i was looking to have toyota to help me compensate me for my loss. The money i did get from the insurance company went towards the remaining balance of my loan and i was not able to use it towards another vehicle. I would like toyota to take some responsibility for this.

Nhtsa re all no. 16v-340 & 17v-0062012 toyota scion i took the veicle to repair after that i didn't revive any notification of recall, i did file a complaint never recive any notification it looks like my car it's been sold to another agency without my notification and autorizacin i'm still making payments without knowing the situation.

While parking smoke or steam started coming from under the hood and me thinking the car was over heating pulled the hood release and before i could open the hood flames shoot from the right fender. I run into home depot and yell to call the fire department and ask if anyone has a fire extinguisher and a young man came running out with a good size extinguisher and put out the rapid growing flames. The fire department reported that the fire was started by a short circuit in the right fender.

On 9/20/18 driving exiting a highway to make a right turn on a city street as i was decreasing speed the car shut off and the steering wheel locked. On 9/24/18again driving on the highway stuck in traffic the car shut off again had to put in park and turn the key to get it to start again. 9/28/18 wouldnt start when parked had to repeatedly turn the key to get the ignition to start. Then on 10/5/18 driving 50mph on a city street turning on the headlights the ignition completely shut off, turned the headlights back off the car turned on again, tried again to turn the headlights on and the car shut off again, turned off the headlights the car turned on again then pulled over placed the car in park turned on the headlights put car in drive and the car stayed on.there are no check engine lights that come on prior to this happening and no type of warnings to inform that the car is about to shut off while driving.

Tires defected## vin passed ## toyota scion xb 2012 ##




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