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We found the following complaints for RAM PROMASTER CITY (2016)

Read complaints for RAM PROMASTER CITY (2016)


Ignition key is locked in the ignition and won't come out in the off position

The contact owns a 2016 ram promaster city. While driving various speeds, the speedometer was not illuminated properly and could not be read by the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,200...updated 06/08/17

Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what i read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, i week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.

The contact owns a 2016 ram promaster city van. While driving approximately 40 mph, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

The contact owns a 2016 ram promaster city. The contact received notification of nhtsa campaign number: 16v202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because i have experienced this 10 times in the past two weeks.

Battery died, put in new battery, key will not turn ignition

The contact owns a 2016 ram promaster city. While driving various speeds, the speedometer was not illuminated properly and could not be read by the contact. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 8,200...updated 06/08/17

Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, abs, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.

The contact owns a 2016 ram promaster city van. While driving approximately 40 mph, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

Radiator fan began to smoke while engine idle. Radiator fan became inoperative, and engine overheating soon followed. Radiator and fan were damaged, and had to be replaced.

Code p0481 cooling fan failure. Overheats during idol only. Less than 30,000 mi.

I had problem with the radiator fan , just get locked up and car begin to warming up , i call all dealers to buy new part , and all they gave me same answer , they have huge amount of back orders , will take 10 days to arrive , for me personally sounds weirdhow many cars have the same type of problem ate same time . I think needs investigation from you guys , thanks

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because i have experienced this 10 times in the past two weeks.

The contact owns a 2016 ram promaster city van. While driving approximately 40 mph, the engine stalled and the speed decreased without warning. The vehicle was towed to a dealer where it was diagnosed that the electronic stability control unit failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 2,500.

Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, abs, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.

The dash lights are not bright enough to be able to easily read the information. If you wear sunglasses, you must remove your sunglasses in order to attempt to read the speedometer or other information, because it is too dim. The dash is dimly lit and does not have enough contrast. When it is overcast, the dash is barely readable. When it is sunny or bright outside, the dash is impossible to see. This is dangerous, because it takes the driver's eyes off of the road for too long. Having the dimmer switch set to full bright does not make a difference. We have been to the dealer about this issue, and they have been unable to resolve the issue. This has been an ongoing problem since the vehicle was purchased on 5/18/17.attached are a picture of the dash when it is sunny and a picture when it is cloudy.

The contact owns a 2016 ram promaster city. The contact received notification of nhtsa campaign number: 16v202000 (electrical system, power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Car get stuck in 8th gear. I tried to shift manually, car shows gear change but it is still in 8th gear. Have to stop, put neutral and shift reverse then the gears get unlock and transmission starts shifting. Good for 20 miles, then same thing happened again. Car has 10550 miles, bought it with 6,500.

Cooling fan failure, cooling fan does not operate after vehicles water temp gets high, vehicle will overheat if stationary ie sitting in traffic 38,000 miles when problem started replace cooling fan relay once already problem not corrected

Cooling fan and relay blew at 46000 miles. Cooling fan bearings went and seized, cooling fan relay no good. Dealer would not warranty because it was over 36000 miles. From what i read on forums, this is a common issue with this van and they are aware of it, yet they have not recalled any. I first discovered this issue while idling in traffic. I called the dealership and they weren't much help, i week later the fan seized and the check engine like came on pushing a code for the fan 2 control system.

Last oct./nov. I had to have the left axle cv joint replaced in my ram promaster city while in arizona.yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work.i am worried about the safety of this vehicle. Both times this happened i was away from home traveling on interstate highways

Vehicle unexpectedly shutoff at highway speeds in rush hour traffic, service hill assist, abs, airbag, check engine and service transmission messages coincided with issue. Vehicle suddenly went into 'limp' mode while accelerating in traffic. Vehicle would not stay in gear.

The contact owns a 2016 ram pro-master city. The contact stated that while attempting to exit the vehicle, he was unable to unlatch the driver's side seat belt. The contact stated that the tongue ceased inside of the buckle. The contact called local dealer (greenway dodge chrysler jeep ram located at 9051 e colonial dr, orlando, fl 32817) and was made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure. The failure mileage was 29,328.

I was driving down southbound on the highway at 60 mph when all of a sudden the gas peddle seemed to disappear under my foot and went all the way to the floor.as the car slowed down i realized the peddle was next to my foot on the floor.. It had fallen off.. Broken at the neck, the base of the peddle . Completely off.

Bad fan control relay, causes the van to overheat and blows fuses all while moving.

Battery died, put in new battery, key will not turn ignition

Speedometer is recessed into dashboard and not visible in daylight. Dash lighting is set at max. Dealer has no solution.

Experiences dangerous stalling and loss of electrical power to engine during driving. This can cause a serious accident. This is specifically a symptom of one of the many recalls supposedly performed on this vehicle already. I believe the recall repair previously was not completed properly because i have experienced this 10 times in the past two weeks.

Heading southbound on hwy 37 the peddle fell off.. Vehicle decelerated and i steered to the right shoulder of the highway .. Lucky cause traffic was heavy and it was dark but glad it didn't get stuck in acceleration it stopped and didn't move again.. Thankful for the end result of this defect.

Last oct./nov. I had to have the left axle cv joint replaced in my ram promaster city while in arizona.yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work.i am worried about the safety of this vehicle. Both times this happened i was away from home traveling on interstate highways




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