We found the following complaints for RAM 3500 (2012)
Read complaints for RAM 3500 (2012)
The contact owns a 2012 dodge ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in nhtsa campaign number: 15v459000, (air bags), 14v635000 (engine and engine cooling, fuel system, diesel), and 13v529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 15v459000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that the vehicle experienced a complete loss of power and all the warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that it needed to be repaired according to nhtsa campaign number: 15v459000 (air bags). The dealer did not schedule an appointment for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was 194,322.
Highway driving mostly. Going through tires. Tires keep getting chopped. We haul heavy loads and worry the vehicle is not safe for the type of business we do. But we can't get rid of it because of all this recall. The previous owner had part of the recall addressed but we still feel the vehicle is not safe. We see signs of wear and damage that should not be. Like the chopped tires.
The contact owns a 2012 ram 3500.the contact received notification of nhtsa campaign numbers:16v352000 (air bags) and14v635000 (engine and engine cooling, fuel system, diesel).however, the parts to do the repairs were not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (bergeron auto - chrysler dodge jeep ram, 3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131) was unable to verify when the remedy and parts would be supplied from the manufacturer.the manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect for nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train).
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 15v459000 (air bags), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 ram 3500. While operating the vehicle, the passenger side air bag indicator remained illuminated. The vehicle was taken to fremont motors of casper (6101 e. 2nd st, casper, wy) where it was diagnosed that the passenger side air bag sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 105,000. *pm
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign numbers: 13v529000 (steering) and 14v635000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 ram 3500. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact turned off and restarted the vehicle and the vehicle resumed normal operation. The vehicle was not diagnosed. Lithia chrysler jeep dodge of missoula (5001 grizzly ct, missoula, mt 59808) was contacted and confirmed that the vin was not under recall. The contact mentioned nhtsa campaign 14v373000 (electrical system, air bags) as a possible solution to the failure however, the vin was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. *lnconsumer stated it happens whentruck stops and also when it is moving.
The contact owns a 2012 ram 3500. While operating the vehicle, the passenger side air bag sensor remained illuminated. The vehicle was taken to fremont motors of casper (6101 e. 2nd st, casper, wy) where it was diagnosed that the passenger side air bag sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 105,000.
Truck had accident steering just like lock up and makes since why accident accured from recalls on steering and air bags did not go offnow innsurance co made it a rebuilt or salvage title so fca has the buy back program but will get a deduction in price for buy back there has been 0 recalls done if we had known of recalls accident could of been prevented would like to get repaired or buy back.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system) and a5v459000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving my son to daycare the truck just shut off while we were driving down the road i had to coast over to the turning lane put the truck in park and it took several minutes to get the truck started back continued on our way pulled into the daycare and the truck died again after i hit a bump in the driveway and almost hit the dumpster pulling into the school because i lost steering and brakes then after 10 minutes of turning the truck on and off on and off on and off trying to get it to stay running it finally started so i called the dealership explain to them what was going on made an appointment to bring it in that day and on the way there it died again after crossing over some railroad tracks so when i got there they took the truck and then they called me today january 5th and they told me they told me it was the wind module and that it was going to cost $876 to replace it. I've noticed several recalls for the same exact problem on other vehicle models so i'm interested in knowing why if the same problems occurring on other vehicles why isn't my truck under recall??
I have a 2012 ram 3500 truck and the ignition switch is faulty.i have to wiggle the key to engage the contacts of the switch.the truck has lost electrical power while driving because of the faulty switch.ram knows of the issue and has a replacement switch the eliminates the physical contacts in the switch which will not wear out over time.i purchased the truck new and it only has 45,000 miles on it.i believe this is a safety issue from a faulty design of the switch.thank you,[xxx]*dt *dtinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Engine shuts off while driving.ignition switch is so loose that it gets stuck between run and the off position and it makes for very fatal driving situations.the engine shuts off while driving, while parked, and anytime the vehicle is "bumped" up and down. There was a near crash on a busy interstate because of it.this ignition switch is the same issue that dodge has recalled in their vans, but it isn't recalled in my ram 3500 for some reason.it is a fatal flaw that will eventually cause a serious accident.dodge has a file of this and refuses to pay for it to be fixed even though they know that it can cause a fatal crash.
Parked in my driveway overnight not running.all interior lighting including dash lighting went out along with exhaust break, tow haul, cargo light.cruise control.and horn. Upon taking to dealer they said the tipm has failed and needed replaced at a installed cost of $1156.90
Pickup electrical system will shut off while driving. Requires turning the ignition to restart. Does when driving on smooth or bumpy roads.
The contact owns a 2012 dodge ram 3500. The contact stated that the vehicle experienced a complete loss of power and all the warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that it needed to be repaired according to nhtsa campaign number: 15v459000 (air bags). The dealer did not schedule an appointment for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was 194,322.
Vehicle was parked for the weekend in my driveway and on monday morning about to leave for work the truck started cranking over. The truck was locked and the keys were inside my house. Being a standard while it was cranking it was heading in reverse. No visual flames were seen but heavy white smoke was pouring out from under the hood. Had to use manual key to unlock the door and put truck in neutral, i then rolled the truck down my driveway and then unhooked the 2 batteries and smoking stopped. After things cleared i could see burnt/melted plug ends from wiring harness to fuse box. The truck has been at dealership for (6) weeks now. End of week 5 they got it to start up but nothing on the computer past the firewall reads. To date they have replaced (3) wiring harnesses, the fuse box and a cluster and still at a loss at why computer will not read anything. As of today the entire interior is out of the truck and they are checking every connection, relay and what ever else they can to get it fixed. There was also an inspector thru chrysler care who investigated it before work was started. They basically told me to open an insurance claim. Thanks for the help.
When attempting to start the vehicle, the vehicle will not start unless one turns the key fob extremely hard and wiggling the fob while turning.the vehicle also stalls after the key is released, and stalls while traveling down the road.
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign number: 16v739000 (electrical system) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2012 ram 3500. The contact stated that while driving at various speeds, the vehicle stalled without warning. The contact turned off and restarted the vehicle and the vehicle resumed normal operation. The vehicle was not diagnosed. Lithia chrysler jeep dodge of missoula (5001 grizzly ct, missoula, mt 59808) was contacted and confirmed that the vin was not under recall. The contact mentioned nhtsa campaign 14v373000 (electrical system, air bags) as a possible solution to the failure however, the vin was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 114,000. *lnconsumer stated it happens whentruck stops and also when it is moving.
While driving down the highway/roads every so often the truck would shut down completely. Been doing this a couple of times. Luckily i never got into a wreck because of this issue. Now the truck won?t start and it happened at home. After troubleshooting the problem i have found thewireless ignition node to be bad. After a little research on this i came up on a recall for the same problem and the same ignition system on other dodge?s and was wondering why the dodge ram was left out. Recall number r03/nhtsa 14v-373.
The win module for the ignition system on my truck is faulty.there has been several time where i'm driving down the highway and the vehicle just shuts off completely.this disables my power steering and brakes.so i either have to shift into neutral and try to start the engine while rolling with a trailer hooked on behind me with no road shoulders to pull off on or if shoulders on road pull off and try to restart the truck then again.there has also been times when i start the truck that the dash lights just flash or the truck starts for a second and then shuts off again on its own with the key still turned to run.the dealer said that this has been happening a lot on these trucks and there is no recall for it.in my opinion this is a major safety hazard for myself and others traveling on the road.
The contact owns a 2012 dodge ram 3500. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The contact pulled over to the side of the roadway and waited for several seconds before restarting the vehicle. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline to file a complaint. The failure mileage was 110,386.
The 1st time this happened was as i was rounding a corner, onto a road i was turning onto. I pushed on the throttle pedal and nothing happened. The pedal was dead !!! after 2-3 seconds of holding the pedal down, the engine came to life and sped up. Sense then, this has happened more frequently. When starting from a stop light, going around corners and curves. It happens after leaving off the throttle, before passing, then a dead pedal trying to speed up to pass. This is specially dangerous when i am pulling my 5th wheel trailer and need the power to help control the truck and trailer !! having the cruse control on or off seems not to make a difference. After pressing and getting a dead throttle, the power comes back, after holding the pedal down for a few to several seconds. This may cause an accident, by a possible rear-end accident from another vehicle. I had this happen on a 2000 ford 250 diesel and the throttle pedal was replaced and it solved the dead pedal situation. I'm frightened of get stranded in the mountains or in the desert as i travel across the usa, where i can't get cell phone reception for help.
While driving on the freeway at 50mph went to accelerate to pass a truck and nothing happened.dead pedal, a big truck was coming up behind me and he had to hit the brakes as i was now in the leftlane. He went to the right to avoid me. This has happened countless times. Dealer cannot figure outthe problem, as no codes are set. They have replaced the apps, which is the gas pedal, the brake light switch, the ecm, the egr. None of these made a difference. Been back at least ten times for them to put truck on there computer, and no codes. They say, can't fix what they don't see. Dealer left thework order open for a long time so no evidence of all the come backs were recorded. Dealer is 40 miles away. Twice in one minute, one time only truck would not move from a stoplight. This only happened one time. I can make the truck do its dead pedal thing, but its out of warranty. It has something to do withthe exhaust brake. It sounds like the brake is on, pumping the pedal does no good, just put it to the floorwait 3 or more seconds and will downshift and off we go. Like i said, when going to pass, moving into the left lane on a hill and nothing happens, just a little scary. I think it is a safety issue, it could createan accident. Rear ended..
Recalls:p65 diesel fuel heater, potential fuel leak and fire.ram does not have parts to fix, refuses loaner vehicle until parts are avaliable.vehicle not safe to driven49 left tie rod, requested appointment to have repaired appointment never made by dealer.emmission control problems related to o2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to ram.engine stops running requires code clearing thru obd2 system to get running out of "limp" mode.dealers aware of issues, multiple tsb, but no fix works.
The contact owns a 2012 ram 3500. While driving over unleveled land at an unknown speed, the vehicle randomly stalled several times. The dealer (northern chrysler, 23 w railroad st, cut bank, mt 59427, (406) 873-2200) diagnosed that the win module needed to be replaced. The manufacturer issued a recall for other year, make, and model vehicles concerning the electrical system, but not for the contact's year, make, and model. The manufacturer was notified of the failure. The vin and failure mileage were not available.
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (bergeron auto - chrysler dodge jeep ram, 3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131) was unable to verify when the remedy and parts would be supplied from the manufacturer.the manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect for nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train).
Truck shuts off at random at various speeds and after coasting will start itself up again. Throws every light on the dash on including trailer brake malfunction but throws no ecm codes. I'm pretty sure it has to do with the key fob/starter relay recognizing the key.
While driving down the road the rear passenger door window switch caught fire and began filling the vehicle with smoke, all windows were up at time of fire. Driver was able to pull over and rip door panel off to put out fire. *dt
The integrated brake controller is intermittent at best. I purchased a trailer and it hooked up fine. Worked fine towing until i disconnected the trailer and seven pin connector. Now the controller tells me there is no trailer on the controller and the dash alerts. Upon pulling the trailer again the controller tells me i'm not towing when i am. ??
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign number: 16v739000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Radio quits working intermittently doesn't matter if moving or still
2012 dodge ram 3500 laramie. Consumer states problem with the brake controller *tgwthe consumer stated a dealer helped him install a universal brake controller, but it did not work correctly. The consumer stated he was able to use it, with the hand control, but not the foot control. The brakes would become very hot from trying to stop the equipment trailer without the brake controller working properly. The consumer stated when the brakes overheated, it damaged other components. Also, the headlights would go out at random times while driving at night.there was an electrical burning smell emitting from the vehicle. The consumer also stated the vehicle needed a new wiring harness and new axles. Updated 08/14/12
Driving at speed hit bump or key brushed leg(usually when going from accelerator to brake but not always) & ignition turned off, had to put in neutral & re start. This has happened about 10-15 times at slow speeds and at highway speeds.the dealer could not duplicate when the truck was in for service. Only have my house key & truck keys on key ring.the latest incident happened last night driving at about 25 mph on a unlit, curvey, bumpy roadignition shut off lost all power including lights & i know that the key did not hit my leg because the keys were flipped on top of the ignition key(generally do this all the time). Originally this happened at random but is now occurring more frequently.
While pulling a trailer, integrated trailer brake controller stopped working and disabled the trailer brakes.all trailer lights worked, just no brakes.showed red warning in dash and "cf" on brake controller after failure.no warning before failure.checked connections and tested with another trailer.even with no trailer, warning is on and trailer brakes are not functional.created hazard to driver and other motorists by spontaneous loss of brakes.online forums indicate this is not an isolated incident. More recently, now the trailer running lights have failed.brake and turn signal lights work, but no running lights. No police report of inspections.not yet repaired.available for inspection.
Driver side control for power windows/power locks - smoldered, smoked and then started small fire.lots of smoke - to the point we were sick from fumes.doors and window power operation ceased.the entire control panel melted and need to be extinguished.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign: 14v635000 (fuel system: diesel and engine: engine cooling diesel. However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 03/30/15*lj
At approximately 11:30 pm, i heard a vehicle horn honking outside in the driveway.got out of bed to investigate.observed my 2102 ram 3500 diesel truck with lights on and flashing and horn was honking.keys for truck were in the house.went outside with keys and tried key-less entry fob to open the cab door with no success.smelled smoke.opened drivers side door with regular key to see lights on dashboard all lit up.opened the hood to see lots of smoke and observed glowing wiring harness next to driver's side battery.harness was glowing orange all the way from the firewall to the fuse box (power distribution module) next to battery.went into garage to get wrenches and fire extinguisher.disconnected driver side battery but the electrical harness was still glowing orange and smoking.next, disconnected auxiliary battery on passenger side and wiring harness stopped glowing and burning.truck was parked in driveway, in front of garage, next to the house.keys were not in the vehicle at the time.vehicle was parked and not running at the time. Vehicle had not been started or driven for approximately 2 weeks prior to the spontaneous thermal event. Vehicle had approximately 56,500 miles at time of thermal event.massive short circuit appears to have originated in the fuse box (power distribution module) under the hood, causing all wires leading out of the module to short circuit, causing massive and total electrical system failure.reference nhtsa complaints:10926543 ' november 16, 201611084301 ' april 10, 201811142816 ' october 26, 2018
The contact owns a 2012 ram 3500. While the vehicle was parked and unoccupied with the engine off, the totally integrated power module caught fire. The contact stated that they key was not in the ignition at the time of the failure. The contact noticed that the headlights were flashing, the horn was beeping, and smoke appeared under the hood. The contact was able to unlock the vehicle doors manually, open the hood, and put the fire out with a fire extinguisher. A police and a fire report were not filed. The vehicle was towed to a collision center. The collision center inspected the vehicle and found that the totally integrated power module was burnt. The collision center replaced the totally integrated power module and the vehicle was repaired. The manufacturer was contacted. The failure mileage was 164,928. *dt
While driving down the highway, the vehicle stalled.i lost power steering, brakes, all electrical, and engine power.everything stopped working and went black.luckily i was not pulling a trailer, have to stop, or turn fast.if i would have, i would have crashed.*dtconsumer stated fuel pump failed and it had a bad ground. Above the rear axle. It had electrical issues. Backup camera blacked out, reverse lights come onand stay on, lights and blinkers flicker.
In august 2012 the engine warning light came on.it was taken to dodge dealernumerous times for repair.they would reset saying chrysler would not allow repairs.in october the dodge dealer kept the vehicle until a week or so before christmas 2012.the engine warning light has stayed off.however within a few days of the vehicles return, i received a recall notice regarding the left tie rod ball stud....which could cause crash without warning.i immediately called the dodge dealer.he said chrysler was not supplying the repair parts.he put me on a list.i have called the dealer many times and he says i am at the top of the list for repairs but chrysler is only shipping one or two parts for the repairs per month.
The electronic throttle control light will illuminate and truck will loose power.this usually happens when i take off from a red light (around 10-15 miles per hour).it has occurred as much as 3 times in a 20 mile commute.but usually at least once. The truck will almost roll to a stop and then "snap out of it."sometimes it last for as little as 3 seconds, sometimes as much as 10 seconds.this started a few weeks ago, and continues to be a problem.it is dangerous and i have researched this is a common problem with ram trucks.
Win modules and/or ignition switch randomly turns engine off and all electronics including trailer brake controls. Vehicle loss of power brakes and power steering. Loss of trailer brake controls. I was driving pulling a 10,000lbs. Trailer and truck was near impossible to stop. I was driving down the highway.glad i wasn't driving around pedestrians, and no traffic, or driving into a city rush hour like i usually am. Now i don't pull a trailer anymore with this truck because i'm scared of smashing someone or something.a lot of people use these trucks as commercial vehicles and towing and this needs addresses before someone gets hurt or killed. *dt *dt
The contact owns a 2012 ram 3500. The contact stated that there was a sudden loss of power while driving various speeds and hauling a trailer. The contact also stated that the vehicle stalled without warning. The dealer (value ford & chrysler, 205 state hwy 9, morris, mn 56267, (800) 568-5431) stated that there were no recalls. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and also indicated that the vehicle was not included in a recall. The vin and failure mileage were not available.vin is not valid updated 12/12/18
While driving check engine light came on, took it to the mechanicshows multiple fault codes. Mechanic and dealer cannot find cause of codes. Replaced every sensor and computer 2 times still has the same codes.
The contact owns a 2012 ram 3500. While driving various speeds, the key was engaged in the ignition. The contact inadvertently touched the key and the vehicle lost power. There were no warning indicators illuminated. The vehicle was able to restart, but the key had to be held in various positions. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The failure mileage was 125,000.
Recently, on october 9th, 2018, i was travelling on highway 20 in washington state across the north cascades highway. While pulling my 27' trailer, my truck completely shut down on two different occasions. I was driving at 55 mph on both occasions. I reached down to turn the key and everything came back on while i was still in motion. During my trip, i refused to drive my truck because of what was happening with the win module. On october 23rd, while returning from the trip, the ignition did not "act up" on me. On october 25th, i was driving the truck to my local mechanic and i was accelerating out of a round-a-bout and the truck completely shut down again. Knowing that the ignition seemed sensitive, i reached down and wiggled the fob and everything came back on. I had reached 35 mph when this happened. I made it to the shop and had the win module replaced at a cost of about $800, which included some software updates and an additional fob. In talking with the mechanics, jeff and greg, they couldn't believe there wasn't a recall on this win module as there were on others. Having your ignition shut down while travelling down a steep grade while pulling a trailer is of great concern to me and most likely other people as well. I certainly hope that this win module is recalled and taken care of before someone gets hurt. I've attached a picture of the win module that was failing. (xxxxxx)parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 dodge ram 3500 laramie. Consumer states problem with the brake controller *tgwthe consumer stated a dealer helped him install a universal brake controller, but it did not work correctly. The consumer stated he was able to use it, with the hand control, but not the foot control. The brakes would become very hot from trying to stop the equipment trailer without the brake controller working properly. The consumer stated when the brakes overheated, it damaged other components. Also, the headlights would go out at random times while driving at night.there was an electrical burning smell emitting from the vehicle. The consumer also stated the vehicle needed a new wiring harness and new axles. Updated 08/14/12
The contact owns a 2012 ram 3500. While driving various speeds, the vehicle stalled without warning. The vehicle was taken to the dealer for diagnostic testing, but the failure could not be duplicated. The failure recurred and the vehicle was taken back to the dealer where it was diagnosed that the ignition receiver and transmitter failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 144,000.
The ignition shuts off when you hit a slight bump or touch the key. This is even when driving! the truck shuts off and losses complete power, brakes, steering and lights! this is a huge problem after googling this is happening on 2009- 2019 ram truck models. We have had near misses while pulling a horse trailer and 5th wheel! this should be a recall it's very dangerous! checking dodge chrysler is aware of this issue because the 2020 models have different win modules and fobs. Help
Had oil changed in billings mt at lithia dodge about 4 days ago and never had an issue until now. The ecs light came on indicating a malfunction. I shut truck off then restarted it and light was no longer on. I was driving on a city street about 25 mph. My pickup only has 37500 miles on it. I've had since it was new. Never been wrecked.
I was told body control module in drivers door was bad and dodge is back ordered on parts.so i am having to deal with problem
At approximately 11:30 pm, i heard a vehicle horn honking outside in the driveway.got out of bed to investigate.observed my 2102 ram 3500 diesel truck with lights on and flashing and horn was honking.keys for truck were in the house.went outside with keys and tried key-less entry fob to open the cab door with no success.smelled smoke.opened drivers side door with regular key to see lights on dashboard all lit up.opened the hood to see lots of smoke and observed glowing wiring harness next to driver's side battery.harness was glowing orange all the way from the firewall to the fuse box (power distribution module) next to battery.went into garage to get wrenches and fire extinguisher.disconnected driver side battery but the electrical harness was still glowing orange and smoking.next, disconnected auxiliary battery on passenger side and wiring harness stopped glowing and burning.truck was parked in driveway, in front of garage, next to the house.keys were not in the vehicle at the time.vehicle was parked and not running at the time. Vehicle had not been started or driven for approximately 2 weeks prior to the spontaneous thermal event. Vehicle had approximately 56,500 miles at time of thermal event.massive short circuit appears to have originated in the fuse box (power distribution module) under the hood, causing all wires leading out of the module to short circuit, causing massive and total electrical system failure.reference nhtsa complaints:10926543 ' november 16, 201611084301 ' april 10, 201811142816 ' october 26, 2018
The contact owns a 2012 ram 3500. The contact stated that while driving at various speeds, there was an abnormal sound coming from the vehicle. The vehicle was taken to griffin chrysler dodge jeep ram (1121 s main st, jefferson, wi 53549) where the vehicle was diagnosed and it was determined that the water pump bearing was defective and needed to be replaced. The vehicle was repaired. The contact referenced nhtsa campaign number: 17v562000 (engine and engine cooling) as a possible solution to the failure however, the vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 37,000.*ln *dtconsumer stated engine and water pump both subject to a recall but vehicle was not included in the recall.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.ma 10/8 updated 10/26/2017
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 ram 3500.the contact received notification of nhtsa campaign numbers:16v352000 (air bags) and14v635000 (engine and engine cooling, fuel system, diesel).however, the parts to do the repairs were not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
Water pump failure,vehicle equipped with a concentric water pump with no weephole. Same concern as t51 water pump recall affecting 2013-2017 ram trucks with 6.7 diesel engine. This vehicle built 12/2012 but is considered a 2012 not a 2013. Current recall applies to 2013 models built after oct 24th 2012.
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 15v459000 (air bags), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
While driving the vehicle completely looses all power,press on the accelator and nothing and after about 6 seconds it's back to normal,,this has happened on the freeway and on city streets...i called chrysler about the problem and was told there was no recall and for me to take it in to the dealer and tell them about it,i took it in today and they checked for trouble codes and said there were none and no recalls were on the truck for that problem and there was nothing they could do about it...the truck is a diesel and only has 32000 miles...and has no warranty.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2012 dodge ram 3500. While driving 65-70 mph, the engine and seat belt warning lights illuminated. In addition, the rpms fluctuated and all the lights on the vehicle illuminated simultaneously. The windshield wipers also activated independently. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The approximate failure mileage was 168,000.
The 2012 dodge ram 3500 4x4 6.7 diesel will intermittently stop running.the gauges will all go dead, the engine will stop running and will not start up again until the vehicle is completely stopped, put in park and key turned off and then back on again.it does not matter if the vehicle is at high or low speeds, with or without a load, pulling a trailer or running empty.once it has started back up, it may run for a couple of weeks or a couple of hours before it does it again.it does not seem to be affected by temperature or weather because it has happened in hot and cool weather and wet and dry conditions. Yesterday it happened when i was merging onto the freeway at 70 mph.last week it happened when i was pulling out of my driveway at less than 5 mph.road surface does not seem to create the condition for the problem to happen either because i have been on both smooth surfaces when it happened and on dirt roads happened, always at various speeds. Has anyone else experienced this problem or is this truck just an oddity?
The contact owns a 2012 dodge ram 3500. The contact stated that the vehicle was repaired under nhtsa campaign number: 11v350000 (steering) and nhtsa campaign number: 13v529000 (steering). The contact mentioned that the recall remedy details for nhtsa campaign number: 13v529000 (steering) and associated documents information did not match. In addition, the engine warning indicator illuminated while driving various speeds. The vehicle was taken to the dealer, who stated that the emissions o2 sensors failed. The 02 sensor was replaced numerous times on separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 4,000.
The contact owns a 2012 dodge ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in nhtsa campaign number: 15v459000, (air bags), 14v635000 (engine and engine cooling, fuel system, diesel), and 13v529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that while driving approximately 45 mph, the vehicle stalled without warning. The contact pulled over to the side of the roadway and waited for several seconds before restarting the vehicle. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the nhtsa hotline to file a complaint. The failure mileage was 110,386.
While driving down the highway, the vehicle stalled.i lost power steering, brakes, all electrical, and engine power.everything stopped working and went black.luckily i was not pulling a trailer, have to stop, or turn fast.if i would have, i would have crashed.*dtconsumer stated fuel pump failed and it had a bad ground. Above the rear axle. It had electrical issues. Backup camera blacked out, reverse lights come onand stay on, lights and blinkers flicker.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system) and a5v459000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification of nhtsa campaign id number: 14v635000 (engine and engine cooling , fuel system, diesel). The contact stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The vin was not available. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 doge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) exceeded a reasonable amount of time for repair. Both the dealer and manufacturer stated a remedy had not yet been determined. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the parts needed were unavailable. The contact stated that the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure and they had also informed the contact that they were uncertain when the parts would become available. The contact had not experienced a failure.
Truck shuts off at random at various speeds and after coasting will start itself up again. Throws every light on the dash on including trailer brake malfunction but throws no ecm codes. I'm pretty sure it has to do with the key fob/starter relay recognizing the key.
Something in transmission (68rfe) failed and dumps fluid out of the transmission dip stick tube onto the turbo which couldcause a fire. This happened while driving and smoke started coming out of engine compartment. I was driving on a city street in the town i lived.
While driving on the freeway at 50mph went to accelerate to pass a truck and nothing happened.dead pedal, a big truck was coming up behind me and he had to hit the brakes as i was now in the leftlane. He went to the right to avoid me. This has happened countless times. Dealer cannot figure outthe problem, as no codes are set. They have replaced the apps, which is the gas pedal, the brake light switch, the ecm, the egr. None of these made a difference. Been back at least ten times for them to put truck on there computer, and no codes. They say, can't fix what they don't see. Dealer left thework order open for a long time so no evidence of all the come backs were recorded. Dealer is 40 miles away. Twice in one minute, one time only truck would not move from a stoplight. This only happened one time. I can make the truck do its dead pedal thing, but its out of warranty. It has something to do withthe exhaust brake. It sounds like the brake is on, pumping the pedal does no good, just put it to the floorwait 3 or more seconds and will downshift and off we go. Like i said, when going to pass, moving into the left lane on a hill and nothing happens, just a little scary. I think it is a safety issue, it could createan accident. Rear ended..
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/15/15
The contact owns a 2012 ram 3500. The vehicle was included in nhtsa campaign number: 17v821000 (power train); however, the parts were not available. The contact had not received a recall notice. The contact stated that there had been engine and transmission failures with no solution from central jeep chrysler dodge ram of raynham (191 us-44, raynham, ma 02767, (508) 823-0101) after several repairs. The manufacturer was notified of the failures. The vin was not included in nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v344000 (power train). The manufacturer issued 13 tsbs for the engine and 1 tsb for the power train. The failure mileage was not available. Parts distribution disconnect.
I pull a light weight 40' gooseneck trailer, and while driving i noticed the fuel mileage dropped tremendously and the coolant temp stayed around 220deg and i noticed a horrible loss of power which would not let me drive any faster than around 40-45mph! i took it to the dealership and they performed a boost test on the turbo and said that it's supposed to produce 32 pounds of boost but mine was only producing 26 pounds of boost, and then i was informed they could not justify replacing the turbo because it has not thrown a code on the instrument panel, well if you tell me it's supposed to produce one number and it's doing another then i believe that's enough justification to replace the part beings i paid $50,000 for a brand new truck! the loss of power causes traffic back-ups even if i'm in the slow lane! the temp out of the exhaust reaches 800deg's and melts my mudflap and has caused it to start smoldering after i come to a complete stop! i was later informed about the "re-gen" process and was told it would kick in and out of "re-gen" but i don't believe mine has came out of re-gen beings i'm still getting 5mph with or without a trailer! the engine light and abs light comes on numerous times a day an then go off and now the engine light stays on all the time! this is a brand new dodge 3500 6.7l turbo diesel 4x4.
Scr catalyst system, engine light on for it, every other rtuck with this system has been recalled already
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). The contact stated that the part for the repair was not available for three months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 01/23/15*lj updated 6/8/2015
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.updated 7/7/15the consumer stated the vehicle was fixed. Updated 07/14/15
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 13v529000 and 14v635000 (steering, engine and engine cooling, fuel system, diesel). The contact brought the vehicle to the dealer for the tie rod replacement; however, the vin showed that the vehicle never received a recall repair. The parts to repair the electrical connectors of the diesel fuel heater were unavailable and the contact stated the manufacturer exceeded a reasonable amount of time to repair the recall. The manufacturer was made aware of the issues and referred the contact to nhtsa. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact was included in nhtsa campaign id number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the dealer was unable to determine when the part would become available to repair the vehicle. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The contact stated the vehicle was driving extremely rough while waiting for the part to repair the vehicle. The approximate failure mileage was not available. The consumer stated the recall has not been rectified. Updated 12/22/15.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.updated 7/7/15the consumer stated the vehicle was fixed. Updated 07/14/15
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/15/15
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign: 14v635000 (fuel system: diesel and engine: engine cooling diesel. However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 03/30/15*lj
The contact owns a 2012 dodge ram 3500. The contact was included in nhtsa campaign id number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the dealer was unable to determine when the part would become available to repair the vehicle. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The contact stated the vehicle was driving extremely rough while waiting for the part to repair the vehicle. The approximate failure mileage was not available. The consumer stated the recall has not been rectified. Updated 12/22/15.
2012 dodge ram 3500.consumer writes in regards to tie rod assembly recall issues.the consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.
2012 dodge ram 3500.consumer writes in regards to front end tie rod recall part issues.the consumer stated he received the recall notice in december 2013.the dealer informed him, the parts were on back order. As of july 2014, the problem was still not resolved.the consumer stated there was a problem with the emission system and the check engine light illuminated.the problem was diagnosed as an o2 sensor issue. The sensor would be replaced, and 1-2 days later the check engine light would illuminate again.the o2 sensor was replaced several times. Sometime, twice in one month. Updated 10/01/14.
I was told body control module in drivers door was bad and dodge is back ordered on parts.so i am having to deal with problem
I bought this truck new in 2011 but i have been deployed to afghanistan for the last 1.5 years and the truck sits in the shop most of the time.my wife kept telling me on the phone that when she has to drive our truck at night it was like the headlights were not even turned on and she can not see the road at night . I drove the truck on my r&r and i will say the truck has some very very poor headlights. It's like a headlight is out or something but they both work. They are bright but the beam is not focused or something, i could hardly see at all driving the truck at night, they don't shine anydistance down the road. If you drive more than 50 mph you are out driving the headlights capability.i googled 2012 ram headlight issues and there is a ton of complaints about how poor the headlights are on these trucks.
The contact owns a 2012 dodge ram 3500. While driving 65-70 mph, the engine and seat belt warning lights illuminated. In addition, the rpms fluctuated and all the lights on the vehicle illuminated simultaneously. The windshield wipers also activated independently. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The approximate failure mileage was 168,000.
Parked in my driveway overnight not running.all interior lighting including dash lighting went out along with exhaust break, tow haul, cargo light.cruise control.and horn. Upon taking to dealer they said the tipm has failed and needed replaced at a installed cost of $1156.90
The contact owns a 2012 dodge ram 3500. The contact stated that while driving approximately 70 mph, the headlights failed. The vehicle was taken to a dealer, who diagnosed that there were broken wires in the harness that needed to be replaced. The vehicle was repaired but the failure recurred. The mechanic had to repair the pin connector but to no avail.the manufacturer was not made aware of the problem. The approximately failure mileage was 15,000.
Purchased vehicle new in february, 2012.in february, 2012, passenger headlight would blink and go off, intermittently.dealer tested and replaced tipm (totally integrated power module) computer.appeared to be working correctly.in march, 2016, passenger low beam headlight began working intermittently, and is now non-functional.works on high beam.i have replaced the bulb with a known good bulb.same problem.tipm is out again.repair is hundreds of dollars for a part that is clearly defective.anecdotal reports of same problem byhundreds of owners.this is a serious safety problem and makes operator of vehicle in violation of traffic laws.contacted manufacturer, but they refused to cover the repair.
The contact owns a 2012 dodge ram 3500. While driving at approximately 65 mph, the passenger side headlight failed. The failure recurred numerous times. The vehicle was taken to a dealer where it was diagnosed that the wire harness needed to be replaced. The vehicle was repaired three times, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 100,000. The vin was unavailable.
While pulling a trailer, integrated trailer brake controller stopped working and disabled the trailer brakes.all trailer lights worked, just no brakes.showed red warning in dash and "cf" on brake controller after failure.no warning before failure.checked connections and tested with another trailer.even with no trailer, warning is on and trailer brakes are not functional.created hazard to driver and other motorists by spontaneous loss of brakes.online forums indicate this is not an isolated incident. More recently, now the trailer running lights have failed.brake and turn signal lights work, but no running lights. No police report of inspections.not yet repaired.available for inspection.
The contact owns a 2012 ram 3500. The contact stated that water built up in the rear brake light. The failure occurred each time it rained. The vehicle was taken to a dealer where it was diagnosed that the rear gasket light failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the water damage affected the electrical components in the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
2012 dodge ram 3500 laramie. Consumer states problem with the brake controller *tgwthe consumer stated a dealer helped him install a universal brake controller, but it did not work correctly. The consumer stated he was able to use it, with the hand control, but not the foot control. The brakes would become very hot from trying to stop the equipment trailer without the brake controller working properly. The consumer stated when the brakes overheated, it damaged other components. Also, the headlights would go out at random times while driving at night.there was an electrical burning smell emitting from the vehicle. The consumer also stated the vehicle needed a new wiring harness and new axles. Updated 08/14/12
The contact owns a 2012 dodge ram 3500. While driving 65 mph in the rain, the headlights became inoperable when the windshield wipers were turned off. The failure occurred three times. The headlights operated in the manual setting, but failed in the automatic setting. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 8,000.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign: 14v635000 (fuel system: diesel and engine: engine cooling diesel. However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 03/30/15*lj
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available.updated 7/7/15the consumer stated the vehicle was fixed. Updated 07/14/15
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 13v529000 and 14v635000 (steering, engine and engine cooling, fuel system, diesel). The contact brought the vehicle to the dealer for the tie rod replacement; however, the vin showed that the vehicle never received a recall repair. The parts to repair the electrical connectors of the diesel fuel heater were unavailable and the contact stated the manufacturer exceeded a reasonable amount of time to repair the recall. The manufacturer was made aware of the issues and referred the contact to nhtsa. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in nhtsa campaign number: 15v459000, (air bags), 14v635000 (engine and engine cooling, fuel system, diesel), and 13v529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
2012 dodge ram 3500.consumer writes in regards to tie rod assembly recall issues.the consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.
The contact owns a 2012 dodge ram 3500. The contact was included in nhtsa campaign id number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the dealer was unable to determine when the part would become available to repair the vehicle. The manufacturer was contacted and was unable to determine when the part would become available to schedule the recall repair. The contact stated the vehicle was driving extremely rough while waiting for the part to repair the vehicle. The approximate failure mileage was not available. The consumer stated the recall has not been rectified. Updated 12/22/15.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 01/23/15*lj updated 6/8/2015
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (bergeron auto - chrysler dodge jeep ram, 3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131) was unable to verify when the remedy and parts would be supplied from the manufacturer.the manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect for nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train).
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 4/15/15
The contact owns a 2012 doge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
My driver was traveling at 80 mph in cruise control when he started to notice a vibration from the truck that was shaking the mirrors. He took the vehicle out of cruise control and started to decelerate. At approximately 70 mph a large bang was heard from beneath the vehicle and the front end of the truck was lifted off of the pavement. This caused the vehicle to be turned slightly sideways when it came back down into contact with the pavement while traveling at 70 mph! thankfully my driver was able to correct the vehicle straight but when he pushed on the brake pedal it went all the way to the floor. He was able to coast the vehicle to the side of the road and eventually bring it to a stop. Partsfrom the truck had been strewn down the interstate over approximately 200 yds. There was a vehicle traveling behind my driver at the time of the incident but luckily they were far enough behind that they were able to take evasive actions to avoid any flying debris. Thankfully there were no injuries or after incident accidents that occurred though i would attribute this to the alert and responsive driving of both my driver and the driver of the vehicle behind him. Had there been a vehicle directly behind or to the side of him there could have been a major accident possibly resulting in injuries or death.this vehicle was towed to a dodge ram dealer where we were informed that the front drive shaft was the part that failed. We were informed by dealer personnel that this drive shaft has a joint that is non-serviceable nor easily inspected and that this was the root cause of the failure. Other parts that were effectedwere the transfer case (the case was broken in two pieces and the internals were blown out), transmission cracked beyond repair, brake lines had been severed, fuel lines had been severed and a hole was punched through the cab bottom into the passenger area.
The contact owns a 2012 ram 3500.the contact received notification of nhtsa campaign numbers:16v352000 (air bags) and14v635000 (engine and engine cooling, fuel system, diesel).however, the parts to do the repairs were not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
The contact owns a 2012 dodge ram 3500. The contact received a notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
In december, i received the p65 fuel heater electrical connector recall which warns of a fuel leak and risk of fire.it is now february and parts are still not available to fix this and avoid the fire risk.if chrysler can come up with the parts to supply their production lines, why can't chrysler come up with the parts for the recall?based on this recall and other chrysler recalls, the delays procuring recall parts while supplying production line parts appears to be a deliberate strategy by chrysler to delay or avoid the expense of implementing recalls.
The contact owns a 2012 ram 3500. The contact received a manufacturers recall on the fuel/propulsion system and steering. However, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) and stated that the parts needed were unavailable. The contact stated that the dealer was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the failure and they had also informed the contact that they were uncertain when the parts would become available. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notice of nhtsa campaign number: 14v635000 (fuel system); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2012 dodge ram 3500. The contact received notice of nhtsa campaign number: 14v635000 (fuel system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that while hauling a trailer at 60 mph, the check engine warning light illuminated as the vehicle lost acceleration power. The vehicle was taken to the dealer several times for the failure where the dealer replaced the pressure relief valve, the fuel filter twice, the fuel pump was replaced three times, the fuel canister housing was replaced four times, and the software was updated but the failure was not corrected. The manufacturer was made aware of the failure. The failure mileage was 156,894 and the current mileage was 177,000.
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 15v459000 (air bags), however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was towing a 5th wheel and the check eng. Light come on and the truck stalled whent from 60mph. To 30 mph. I stoped for the night in the morning i got it to holiday dodge in austin mn. And was told the a code of p0087 was on and it was a low fuel rail perssure. But the part need was on back order and no dodge shope had one it would take 4 to 6 weeks to get one. After this repair was done it has been into dodge 8 time for the same thing and has costme a lot. But i stell don't have a sefe truck. Its not safe do to the truck runing at 60mph then droping to 30mph or not runing at all. Towing a trailer and the eng. Stops on the interstate trying to get the truck and trailer off the highway with no power is not safe.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.ma 10/8 updated 10/26/2017
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel) exceeded a reasonable amount of time for repair. Both the dealer and manufacturer stated a remedy had not yet been determined. The vehicle was not repaired. The contact had not experienced a failure.
I pull a light weight 40' gooseneck trailer, and while driving i noticed the fuel mileage dropped tremendously and the coolant temp stayed around 220deg and i noticed a horrible loss of power which would not let me drive any faster than around 40-45mph! i took it to the dealership and they performed a boost test on the turbo and said that it's supposed to produce 32 pounds of boost but mine was only producing 26 pounds of boost, and then i was informed they could not justify replacing the turbo because it has not thrown a code on the instrument panel, well if you tell me it's supposed to produce one number and it's doing another then i believe that's enough justification to replace the part beings i paid $50,000 for a brand new truck! the loss of power causes traffic back-ups even if i'm in the slow lane! the temp out of the exhaust reaches 800deg's and melts my mudflap and has caused it to start smoldering after i come to a complete stop! i was later informed about the "re-gen" process and was told it would kick in and out of "re-gen" but i don't believe mine has came out of re-gen beings i'm still getting 5mph with or without a trailer! the engine light and abs light comes on numerous times a day an then go off and now the engine light stays on all the time! this is a brand new dodge 3500 6.7l turbo diesel 4x4.
This truck has been under recall for a long time now and everytime we have tried to take it to the dealer we are told that the parts are not available yet. This truck is a response/command vehicle for our fire protection district and is driven by the fire chief. How much longer do we have to wait. Chrysler said they would contact us again by mail, with a follow-up recall notice, when the remedy part is available. Will it ever be ready?recall # p65 / nhtsa 14v - 635.
Truck shuts off at random at various speeds and after coasting will start itself up again. Throws every light on the dash on including trailer brake malfunction but throws no ecm codes. I'm pretty sure it has to do with the key fob/starter relay recognizing the key.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). The contact stated that the part for the repair was not available for three months. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 14v635000 (engine and engine cooling , fuel system, diesel) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact did not experience a failure.
Recalls:p65 diesel fuel heater, potential fuel leak and fire.ram does not have parts to fix, refuses loaner vehicle until parts are avaliable.vehicle not safe to driven49 left tie rod, requested appointment to have repaired appointment never made by dealer.emmission control problems related to o2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to ram.engine stops running requires code clearing thru obd2 system to get running out of "limp" mode.dealers aware of issues, multiple tsb, but no fix works.
The contact owns a 2012 ram 3500. While driving approximately 70 mph and towing a 2017 wood deck trailer fmcw-11000-20s, the contact heard a banging noise underneath the floorboard. Suddenly, the front drive shaft and transfer case separated and blew up. There were no warning indicators illuminated. The contact pulled over to inspect the vehicle and was informed that his hubcap fell off. While attempting to shift the gear into drive, the gear shifter failed. Upon further inspection of the vehicle, the contact noticed that fluid leaked onto the ground from underneath the vehicle and that the transfer case and drive shaft were gone. The vehicle was towed to king city chrysler center (1603 broadway st, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the transmission was cracked, the axle was compromised, and the transmission, front drive shaft, transfer case, entire front axle, fuel lines, transmission wiring harness, shift cable, and transmission cooler lines all needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,900.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system) and a5v459000 (air bags). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2012 dodge ram 3500. While accelerating from a stop, the vehicle jerked and the rear end vibrated. The contact also stated that the front end was vibrating while driving at any speed. As a result of the failure, the tires were replaced on four occasions. The contact stated that under the manifold intake that there was an exhaust leak and there was a fuel odor. In addition, the fuel gauge failed to function. The vehicle was serviced under nhtsa campaign number: 13v529000 (steering) but the remedy failed to repair the vehicle. The contact stated that an abnormal popping noise was heard coming from the front driver side of the vehicle. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 7,000. The vin was not available.
Have 2 recalls the steering 1 was last year call and talk severl time, also have fuel tank heater been sence beginning of this year. Was told both on back order and never seem have them come in so can get them taken care of. I would think this be a big safty problem.
Differential out, 54,000 miles, either faulty workmanship or faulty parts.
Rear differential seized a second time, 9000 miles after it was repaired.a pinion bo
The 1st time this happened was as i was rounding a corner, onto a road i was turning onto. I pushed on the throttle pedal and nothing happened. The pedal was dead !!! after 2-3 seconds of holding the pedal down, the engine came to life and sped up. Sense then, this has happened more frequently. When starting from a stop light, going around corners and curves. It happens after leaving off the throttle, before passing, then a dead pedal trying to speed up to pass. This is specially dangerous when i am pulling my 5th wheel trailer and need the power to help control the truck and trailer !! having the cruse control on or off seems not to make a difference. After pressing and getting a dead throttle, the power comes back, after holding the pedal down for a few to several seconds. This may cause an accident, by a possible rear-end accident from another vehicle. I had this happen on a 2000 ford 250 diesel and the throttle pedal was replaced and it solved the dead pedal situation. I'm frightened of get stranded in the mountains or in the desert as i travel across the usa, where i can't get cell phone reception for help.
While driving truck, throttle light starts flashing, engine light comes on and lightening bolt comes up.car then loses all power and it dies.no notice. Very scary. Could cause serious or fatality accident since there is no notice and it just goes from 60 - 0. Dealer has had the truck in half a dozen times and still cannot fix the issue. Chrysler has given me case manager, but they cannot figure it out either. They have tried a few different things, but it is not fixing the issue. Now dealer says they dont know what it is and they do not know how to fix it.
The contact owns a 2012 dodge ram 3500. The contact was unable to shift into reverse intermittently. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 38,000. Updated 09/09/15*ljthe consumer stated on several occasions the vehicle would notmove, when he put the gear in reverse. Updated 09/16/15
The contact owns a 2012 ram 3500. The vehicle was included in nhtsa campaign number: 17v821000 (power train); however, the parts were not available. The contact had not received a recall notice. The contact stated that there had been engine and transmission failures with no solution from central jeep chrysler dodge ram of raynham (191 us-44, raynham, ma 02767, (508) 823-0101) after several repairs. The manufacturer was notified of the failures. The vin was not included in nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v344000 (power train). The manufacturer issued 13 tsbs for the engine and 1 tsb for the power train. The failure mileage was not available. Parts distribution disconnect.
The contact owns a 2012 ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train). The contact stated that the parts were not available within a reasonable time frame to schedule the recall repair. The dealer (bergeron auto - chrysler dodge jeep ram, 3525 veterans memorial blvd, metairie, la 70002, (504) 888-2131) was unable to verify when the remedy and parts would be supplied from the manufacturer.the manufacturer was contacted. The contact was not experiencing a failure. Parts distribution disconnect for nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel), 15v459000 (air bags), and 17v821000 (power train).
While driving down the highway/roads every so often the truck would shut down completely. Been doing this a couple of times. Luckily i never got into a wreck because of this issue. Now the truck won?t start and it happened at home. After troubleshooting the problem i have found thewireless ignition node to be bad. After a little research on this i came up on a recall for the same problem and the same ignition system on other dodge?s and was wondering why the dodge ram was left out. Recall number r03/nhtsa 14v-373.
The contact owns a 2012 ram 3500. While driving approximately 70 mph and towing a 2017 wood deck trailer fmcw-11000-20s, the contact heard a banging noise underneath the floorboard. Suddenly, the front drive shaft and transfer case separated and blew up. There were no warning indicators illuminated. The contact pulled over to inspect the vehicle and was informed that his hubcap fell off. While attempting to shift the gear into drive, the gear shifter failed. Upon further inspection of the vehicle, the contact noticed that fluid leaked onto the ground from underneath the vehicle and that the transfer case and drive shaft were gone. The vehicle was towed to king city chrysler center (1603 broadway st, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the transmission was cracked, the axle was compromised, and the transmission, front drive shaft, transfer case, entire front axle, fuel lines, transmission wiring harness, shift cable, and transmission cooler lines all needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,900.
Turned key on, put gear selector into n position.allowed truck to roll forward, downhill 12".tried to put into park and it continued to roll down the driveway.i had started to open the door to get out as it started to roll.tried several times to put it into park by several different methods, i.e. Engine running, not running, reversed prior steps etc.repair shop said something is broken inside the transmission.they stated it will have to be torn apart to find the problem,most likely a complete rebuild?we just got back from a vacation hauling a 38' 17,000# 5th wheel rv.what if this had happened onthe hills at senica lake ohio campground?many people could have been injured or killed!at a bear minimum there should be a warning posted to set emergency brake before putting into park, every single time!
The contact owns a 2012 ram 3500. While driving at an unknown speed, an abnormal noise occurred, the vehicle lost power, and became uncontrollable. The contact was able to coast the vehicle to the side of the road and noticed that the transfer case shattered and was on the ground. Also, the front and rear driveshafts were detached. The vehicle was towed to a transmission shop where it was diagnosed that the transfer case needed to be replaced. The vehicle was in the process of being repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 94,000.
While driving check engine light came on, took it to the mechanicshows multiple fault codes. Mechanic and dealer cannot find cause of codes. Replaced every sensor and computer 2 times still has the same codes.
Traveling close to max legal highway speed for the interstate highway i was traveling on.felt and sounded like two front tires blew and was traveling on the rims (sparks and sounds and responsiveness on vehicle).pulled over to the shoulder and discovered that the front driveline going into the front differential had separated.it was still attached to the transfer case in the rear.the universal joint and approximately one foot of drive shaft was cherry red.bearingrace was found on side of road and had started a small fire (was put out by driver).apparent damage to the vehicle was a gouge out of transmission housing (less than an inch at a join bolt), slight dent in transmission pan, torn (~2") tear in differential where drive shaft enters front differential.drive shaft and what is left of front bearing are free to turn by hand.differential fluid (assumed) was covering most surfaces on undercarriage of vehicle.up to accident all appeared normal except for a slight intermittent increase in engine rpm (200-300 rpm) about 5 miles prior, once while climbing a hill eastbound out of spokane on interstate, and just before failure of vehicle.vehicle and both recovered parts at dodge dealership in kennewick wa.incident reported to dodge.damage to highway observed to be a gouge (2-3' long approx 2" max deep) out of paved shoulder of interstate.traffic to heavy to safely check roadway, but no apparent damage observable by driver from shoulder of road.
Scr catalyst system, engine light on for it, every other rtuck with this system has been recalled already
2012 dodge ram 3500.consumer writes in regards to tie rod assembly recall issues.the consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.
The contact owns a 2012 dodge ram 3500. The contact stated that while reversing, the passenger's side tie rod failed. The contact mentioned that the driver's side tie rod failed on another occasion and that the failure was experienced multiple times. The vehicle was taken to the dealer who replaced the steering shaft and gear box. The contact was informed that the castor had failed which caused his tires to wear prematurely. The contact then stated that there was a small gap between the windshield and the frame and the differential was leaking. The failure mileage was 7,000.
While driving uphill i incurred lose of power to the rear wheels. It gave a small shake and i lost power causing my rpm to raise. Pulled the truck over onto side of road and checked for any possible leaks or damage and notice none. While driving the truck again i only had first gear. There is a recall by dodge referenced as the n50 and dodge is telling me this does not pertain to my pickup however, the symptoms in my truck are the same as the n50 recall.
The integrated brake controller is intermittent at best. I purchased a trailer and it hooked up fine. Worked fine towing until i disconnected the trailer and seven pin connector. Now the controller tells me there is no trailer on the controller and the dash alerts. Upon pulling the trailer again the controller tells me i'm not towing when i am. ??
The contact owns a 2012 dodge ram 3500. While driving approximately 20 mph over a bump in the road, the vehicle bounced up and down approximately twenty times. In addition, the power steering and the brakes failed. The contact maneuvered off the road and shut off the vehicle. The contact was able to restart the engine. The vehicle was taken to the dealer, but the failure could not be diagnosed. The failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the steering bar fractured and the four wheel drive failed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,200.
The contact owns a 2012 ram 3500. While driving 75 mph, the vehicle shook and the contact heard a loud bang from underneath the vehicle. There were no warning indicators illuminated. The vehicle was towed to the dealer (lithia chrysler jeep dodge of billings, 2229 king ave w, billings, mt 59102) where it was diagnosed that the driveshaft and transfer case failed. The vehicle was repaired. The manufacturer was contacted and stated that the failure was not covered under the warranty. The failure mileage was 50,941.
Something in transmission (68rfe) failed and dumps fluid out of the transmission dip stick tube onto the turbo which couldcause a fire. This happened while driving and smoke started coming out of engine compartment. I was driving on a city street in the town i lived.
My driver was traveling at 80 mph in cruise control when he started to notice a vibration from the truck that was shaking the mirrors. He took the vehicle out of cruise control and started to decelerate. At approximately 70 mph a large bang was heard from beneath the vehicle and the front end of the truck was lifted off of the pavement. This caused the vehicle to be turned slightly sideways when it came back down into contact with the pavement while traveling at 70 mph! thankfully my driver was able to correct the vehicle straight but when he pushed on the brake pedal it went all the way to the floor. He was able to coast the vehicle to the side of the road and eventually bring it to a stop. Partsfrom the truck had been strewn down the interstate over approximately 200 yds. There was a vehicle traveling behind my driver at the time of the incident but luckily they were far enough behind that they were able to take evasive actions to avoid any flying debris. Thankfully there were no injuries or after incident accidents that occurred though i would attribute this to the alert and responsive driving of both my driver and the driver of the vehicle behind him. Had there been a vehicle directly behind or to the side of him there could have been a major accident possibly resulting in injuries or death.this vehicle was towed to a dodge ram dealer where we were informed that the front drive shaft was the part that failed. We were informed by dealer personnel that this drive shaft has a joint that is non-serviceable nor easily inspected and that this was the root cause of the failure. Other parts that were effectedwere the transfer case (the case was broken in two pieces and the internals were blown out), transmission cracked beyond repair, brake lines had been severed, fuel lines had been severed and a hole was punched through the cab bottom into the passenger area.
The contact owns a 2012 ram 3500. While driving 70 mph, an abnormal noise was heard and the vehicle stalled without warning. The vehicle was able to restart; however, the gear shift failed to respond. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 176,000.
The contact owns a 2012 dodge ram 3500. While accelerating from a stop, the vehicle jerked and the rear end vibrated. The contact also stated that the front end was vibrating while driving at any speed. As a result of the failure, the tires were replaced on four occasions. The contact stated that under the manifold intake that there was an exhaust leak and there was a fuel odor. In addition, the fuel gauge failed to function. The vehicle was serviced under nhtsa campaign number: 13v529000 (steering) but the remedy failed to repair the vehicle. The contact stated that an abnormal popping noise was heard coming from the front driver side of the vehicle. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 7,000. The vin was not available.
While driving south hauling a horse trailer on a two lane highway, my truck would hit a slight bump or ridge in the road and start violently shaking. The only remedy is to slow to a stop. The steering wheel shakes violently, it is hard to steer, the brakes can't slow like normal. It is a dangerous not only to occupants in the vehicle, but to other people on the road. This vehicle is a hazard to everyone!!!!
The oem trailer brake controller will show a "trailer brakes disconnected", "check trailer brakes" this is a random message and checking the wiring shows no problems.the dealers appear to be clueless about the issue and blame the owners trailer. The warning on the dash display and on the oem trailer brake will display at any speed and without brake application.there are repeated posts on the various internet forums with no correction available, and since it is a intermittent problem, very hard to diagnose.
My driver was traveling at 80 mph in cruise control when he started to notice a vibration from the truck that was shaking the mirrors. He took the vehicle out of cruise control and started to decelerate. At approximately 70 mph a large bang was heard from beneath the vehicle and the front end of the truck was lifted off of the pavement. This caused the vehicle to be turned slightly sideways when it came back down into contact with the pavement while traveling at 70 mph! thankfully my driver was able to correct the vehicle straight but when he pushed on the brake pedal it went all the way to the floor. He was able to coast the vehicle to the side of the road and eventually bring it to a stop. Partsfrom the truck had been strewn down the interstate over approximately 200 yds. There was a vehicle traveling behind my driver at the time of the incident but luckily they were far enough behind that they were able to take evasive actions to avoid any flying debris. Thankfully there were no injuries or after incident accidents that occurred though i would attribute this to the alert and responsive driving of both my driver and the driver of the vehicle behind him. Had there been a vehicle directly behind or to the side of him there could have been a major accident possibly resulting in injuries or death.this vehicle was towed to a dodge ram dealer where we were informed that the front drive shaft was the part that failed. We were informed by dealer personnel that this drive shaft has a joint that is non-serviceable nor easily inspected and that this was the root cause of the failure. Other parts that were effectedwere the transfer case (the case was broken in two pieces and the internals were blown out), transmission cracked beyond repair, brake lines had been severed, fuel lines had been severed and a hole was punched through the cab bottom into the passenger area.
The contact owns a 2012 dodge ram 3500. The contact received a recall notification for nhtsa campaign number: 14v154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
While pulling a trailer, integrated trailer brake controller stopped working and disabled the trailer brakes.all trailer lights worked, just no brakes.showed red warning in dash and "cf" on brake controller after failure.no warning before failure.checked connections and tested with another trailer.even with no trailer, warning is on and trailer brakes are not functional.created hazard to driver and other motorists by spontaneous loss of brakes.online forums indicate this is not an isolated incident. More recently, now the trailer running lights have failed.brake and turn signal lights work, but no running lights. No police report of inspections.not yet repaired.available for inspection.
Hissing noise coming from hydroboost area. While driving and when stopped with engine running there is a hissing noise under the dash. Depressing the brakes, the noise quiets. When turning the steering wheel, the noise quiets. Upon further investigation the noise is coming from the hydroboost area.
While in motion my foot brake does not send enough voltage to the electric brakes on my toy hauler 5th wheel trailer.i have to use the hand brake lever to safely stop the trailer..while stopped my foot brake sends 3.4 volts to the trailer while the hand brake sends 12 volts (the gain is turned to its highest).with the ignition off, the brake lights on the truck to do not activate with the foot brake pedal.my local ram dealer does not know what the problem is, nor have they heard from chrysler.the appointment wit the ram dealer was on july 10, 2019.
The integrated brake controller is intermittent at best. I purchased a trailer and it hooked up fine. Worked fine towing until i disconnected the trailer and seven pin connector. Now the controller tells me there is no trailer on the controller and the dash alerts. Upon pulling the trailer again the controller tells me i'm not towing when i am. ??
The contact owns a 2012 dodge ram 3500. The contact stated that while driving 35 mph, the brakes overheated and all four brake calipers caught on fire without warning. The contact also mentioned that the brakes were newly installed prior to the failure. The vehicle was taken to a dealer where the technician stated that the calipers and brake lines would need to be replaced. The vehicle was not repaired. The manufacturer was notified. The failure mileage was 67,000. The vin was not available.
Win modules and/or ignition switch randomly turns engine off and all electronics including trailer brake controls. Vehicle loss of power brakes and power steering. Loss of trailer brake controls. I was driving pulling a 10,000lbs. Trailer and truck was near impossible to stop. I was driving down the highway.glad i wasn't driving around pedestrians, and no traffic, or driving into a city rush hour like i usually am. Now i don't pull a trailer anymore with this truck because i'm scared of smashing someone or something.a lot of people use these trucks as commercial vehicles and towing and this needs addresses before someone gets hurt or killed. *dt *dt
When stepping on the brakes while pulling my 40 ft toy hauler power is not being supplied to the electric brakes.if the electric brakes are applied by hand then power is supplied.also, the brake lights to do not come on on the truck when the foot brake is applied unless the engine is running.this truck has the factory installed integrated brake controller.the fuse for feeding power to the trailer brake is good.
The contact owns a 2012 dodge ram 3500. The contact stated that while driving 35 mph and attempting a turn, the brakes seized without warning. The vehicle was taken to the dealer where they stated that they needed to replace the brake control module. The vehicle was repaired but the failure persisted. The manufacturer was contacted and provided no assistance. The failure mileage was 400,000 and the current mileage was 600,000.
Brake transmission shift interlockrecall, nhtsa recall #17v-821, recall date 01/04/2018.i have contacted the local dealership-service department on numerous attempts and i am being told parts are not available at the time for said recall.
I was driving down the highway 97 close to prince george, canada,i heard a loud scratching sound which i thought to be worn out brake pads. It was sunday evening and all dealers where closed. When i called the dodge dealership next morning(i spent the night in town) they could not assist me because they were booked. So i went to a garage who could take me in. I was told the brake pads where not to bad but the drive shaft was ripped out of the casing at the centre of the vehicle and the vehicle was not drivable. I called the chrysler customer service and they said i had to wait till they could look at it next day(day 2). And even if it would take another day. I then told the local repair shop to fix it up since i had to little kids already waiting to get home. Chrysler said they would not reimburse me that i follow their guidelines or they would not give back any money. There i am with a $85000 vehicle and an extended warranty for $4000 and they would refuse to help me rather let me and my family wait for two days. Another issue is a recall that was supposed to be fixed at the front end but they haveaccording to my chrysler dealer been able to get the parts in. By now both front ball joints are loose and the front end is shaken even here they had no answer for the 14 month delay.
I have recently received a recall notice (n49) to replace the left tie rod on my truck. According to the dealer and chrysler llc, there is a part shortage and there is only 1 part, per dealer, per week, that is supplied. The dealer told me there are 20 people in front of me on the list, which means i am anticipating a 5 month wait and that i should not drive the truck due to potential failure leading to damage and personal injury. That is an unacceptable waiting period to go without a vehicle or being forced to drive in a dangerous situation. The recall notice states to file a complaint if the repair is not completed "in a reasonable time." i also contacted chrysler llc at 800-334-9200 and made a complaint to them and they offered no other solutions: loaner, reimbursement for rental, etc.
Received safety recall nhtsa 13v-520 concerning left tie rod ball stud. Contacted dealer and was told parts are unavailable and to call back mid-february for a possible appointment if parts become available. Recall notice states defect could cause loss of directional control.
We were turning around in a parking lot when we heard a bang come from the front of the truck.the steering wheel then had no resistance, we then put the truck in park, exited the vehicle, saw that the lower end of the steering drag link ball joint had sheared off. Then we parked the vehicle and waited for a tow.
The contact owns a 2012 dodge ram 3500 hd. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.updated 04/14/14*ljthe contact stated the vehicle has been repaired.
Traveling on highway at aprox 65 mph, when approaching an overpass the surface height of the lanes shifted up (bump). The front end of the truck started shaking uncontrollably, steering wheel was yanked from my hands. I had to slow down to gain control, which caused the vehicles behind me to slam on there brakes and veer off aggressively to avoid hitting my truck. Terrifying and embarrassing event.
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v529000 (steering) but was informed that the parts were not available and that the dealers were only receiving one part per week. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that he received notification of nhtsa campaign number: 13v529000 (steering) january 2013. The contact stated that he tried to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
2012 dodge ram 3500.consumer writes in regards to gear box problems.the consumer stated after the gear box was replaced, the vehicle operated even worse.the dealer replaced the gear box three times.the gear boxes the dealer ordered, were loose on the inside and had so much play, the vehicle could barely be driven.the consumer also received a recall notice, regarding the tie rod. However, the parts were not available, and the consumer was placed on a list.
The contact owns a 2012 dodge ram 3500. The contact stated that the parts needed for nhtsa campaign number: 13v529000 (steering) were not available. The contact was concerned about his safety. The dealer was contacted and the manufacturer was made aware of the problem. The contact had not experience a failure. The vin was not available.
Took my vehicle in to huffines chrysler jeep dodge ram plano for recall on 1/29/14.they inspected and found my truck needs the repair.they allegedly ordered the part (have invoice) and have not heard from them since.i called them 2/13, 2/27, 3/5 and 3/31.they do not return calls.it has been > 60 days and no response.they have 3 contacts numbers available for me and they all have voice mail and caller id.i use this truck to pull a 15,000 pound trailer.driving around waiting for a tie rod to fail is unacceptable.my point-of-contact in service at huffines is:[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge ram 3500. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact stated since the failure was reported in november of 2013, there should be a remedy available before march of 2014. The contact was stated the manufacturer exceeded a reasonable time for repair. There are no failures at this time.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and attempted to have the vehicle repaired on numerous occasions but the parts were unavailable to complete the repair. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that dealer was only receiving one part per week. The dealer was unable to provide an expected date. The contact was put on waiting list. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that the vehicle experienced a complete loss of power and all the warning indicators illuminated on the instrument panel. The vehicle was taken to the dealer where it was diagnosed that it needed to be repaired according to nhtsa campaign number: 15v459000 (air bags). The dealer did not schedule an appointment for the recall remedy. The manufacturer was not made aware of the issue. The failure mileage was 194,322.
This recall has been our for over 6 months for the left tie rod. There have been reported failure of this unit leading to loss of steering control.i tried to schedule a recall appointment with my dealer, towbin dodge to have the parts replaced under this recall. I was told that i was number 42 on the list 6 months ago!! i am now number 24.the pace of replacement is criminal. There is no reason this can't be done faster specifically with such a critical steering component...
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experience a failure.
The contact owns a 2012 ram 3500. The contact received a manufacturers recall on the fuel/propulsion system and steering. However, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also notified of the failure and could not provide an estimated date for when the recall repair would be performed. There are no failures at this time.
Received safety recall from dodge about steering. The recall states that the dealer "will repair" the vehicle. To do this the dealer "will replace steering components". Lee dodge in westbrook maine, wants me to bring the truck to them so the service writer can look under the truck to "determine" if it needs repair!! the recall notice has already told me that the truck does indeed need replacement parts. Are we to drive the truck until an accident happens?
Vehicle inspected in june '14 by closest dealership, 90 miles one way, as recall notice requiresservice rep reported replacement requirement and will inform me when parts arrive.no reply, called service center sept 8 to be told they still do not have parts from chrysler.i called chrysler group recall assistance center at 1-800-853-1403, talked to "dennis" who stated parts are not readly available and somewhat blamed the dealership and didn't know when parts would be sent.i travel baja mexico and expected this to be repaired prior to oct 15 is there truly a problem or not?
The contact owns a 2012 dodge ram 3500. The contact stated that in december 2013, she received notification of nhtsa campaign number: 13v529000(steering). The contact attempted to have the vehicle serviced numerous times but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure. Updated 04/12/14 ma
The contact owns a 2012 dodge ram 3500. The contact received a recall notification for nhtsa campaign number: 13v529000 (steering), but the parts needed to repair the vehicle were not available for several months. The dealer was unable to provide a specific date for when the parts would become available. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number: 13v529000 (steering)had surpassed a reasonable time for repair. The dealer stated that the part was not available. The manufacturer was notified. The contact had not experienced a failure. The vin was not available.
Driving on freeway, went to change lanes and then all of a sudden the front of the vehicle started to shake erratically almost causing me to wreck and/or hit other vehicles. Could not stop the vehicle and it started to lose control. Had to come to a complete stop on the freeway in order for the vehicle to stop shaking. I have made several complaints and attempts to have the vehicle repaired but the dealership keeps telling me that they cannot fix and do not have the parts. I have also contacted chrysler directly and they do not have a time frame for the parts. I explained the severity of the situation almost crashing and their response was "that would be unfortunate". No help at all! said i would need to go on a waiting list.
I was notified by letter concerning recall n49 / nhtsa 13v-529 in december 2013 to setup an appointment with the local dealer after january 6, 2014.at first, i was told "no parts, try again in 2 weeks", then "no parts, come back at end of february", then "no parts, we've put you on the list, you'll get called when we know more".after waiting 3 months of not hearing anything, i stopped by the local dealership again just to get "we lost the list, but have a pallet of parts; however they are confirmed for the local military vehicle fleet that was brought in last week.we'll call you if and when we get something, but it could be another year."i have put 14000 miles on the truck in all sorts of situations that could result in a failure and drive at least 100 miles a day.the customer service affiliated with this recall is abysmal at best.the recall assistance center has been of no assistance in getting the repairs handled.
The contact owns a 2012 dodge ram 3500. The contact received a recall notification of nhtsa campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
While driving south hauling a horse trailer on a two lane highway, my truck would hit a slight bump or ridge in the road and start violently shaking. The only remedy is to slow to a stop. The steering wheel shakes violently, it is hard to steer, the brakes can't slow like normal. It is a dangerous not only to occupants in the vehicle, but to other people on the road. This vehicle is a hazard to everyone!!!!
The contact owns a 2012 dodge ram 3500.the contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part for the repair was unavailable.the dealer was unable to provide an estimated date of arrival for the part.the contact had not experienced a failure.
Recalls:p65 diesel fuel heater, potential fuel leak and fire.ram does not have parts to fix, refuses loaner vehicle until parts are avaliable.vehicle not safe to driven49 left tie rod, requested appointment to have repaired appointment never made by dealer.emmission control problems related to o2 sensors and wiring, paid $387 to have repairs made, not repaired and not under warranty according to ram.engine stops running requires code clearing thru obd2 system to get running out of "limp" mode.dealers aware of issues, multiple tsb, but no fix works.
I purchased my vehicle new and was not notified about a recall for the tie rod ends. After learning of the recall i contacted my local dealer only to discover they have no parts to make the repairs and i am approximately number 800 on the waiting list.this recall is a safety issue and i feel the manufacturer should be forced to quit dragging their feet and get the necessary parts to the local dealers for installation.it doesn't take this long for them to build thousands of complete vehicles.
The contact owns a 2012 dodge ram 3500. The contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a recall notice for nhtsa campaign number: 13v529000 (steering); however, the dealer did not have the parts for the repair.neither the dealer nor the manufacturer knew when the parts would be available.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the recall notification november 2013. The contact stated that her local dealer informed her that the parts would not become available until april or may of 2014. The contact had not experienced a failure. Updated 03/05/14*lj
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that in january 2104, he received recall nhtsa campaign number: 13v529000 (steering). The contact stated that he attempted to have the vehicle repaired on numerous occasions but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced the failure.
I received a recall notice and contacted the dealer for service. Was informed that the parts would not be available for more than 30 weeks because of a restriction on availability of parts. Called back two months later to find out updates if any and was told that i must now bring in the vehicle for an inspection to find out if my truck needs a part replacement or not. Took in and they said yes it did need it but the parts are still not available and won't be for quite a long time. Am now waiting for a call from the dealer as to parts availability and scheduling. I find it ridiculous that there is a major safety issue being ignored and not fixed immediately by the manufacturer, i use this truck to haul heavy loads long distances and count on it for my income. I am upset that the parts are not available and that i could be in danger of a serious crash if they fail.
The contact owns a 2012 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available.the contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that the parts were still not available in order to service the vehicle under nhtsa campaign number: 13v529000 (steering) the dealer was contacted and the manufacturer was made aware of the problem. The contact had not experienced a failure. The current mileage was 8,000 and the failure mileage was unknown.
N49 safety recall. No parts available. Vehicle is wandering from part wear/fatigue. I am told could take up to 8 months to get part and make repairs. I use this vehicle to make my living, if it is unsafe to drive, what am i supposed to do? i need assistance, chrysler says they feel for my situation, but that it is not their issue but a supplier issue. I purchased my truck from chrysler not the supplier, i believe that it is chrysler's responsibility to either fix my truck in a timely manner or provide a replacement. 8 months is not timely or acceptable, please help.
Have 2 recalls the steering 1 was last year call and talk severl time, also have fuel tank heater been sence beginning of this year. Was told both on back order and never seem have them come in so can get them taken care of. I would think this be a big safty problem.
The contact owns a 2012 dodge ram 3500. While driving approximately 20 mph over a bump in the road, the vehicle bounced up and down approximately twenty times. In addition, the power steering and the brakes failed. The contact maneuvered off the road and shut off the vehicle. The contact was able to restart the engine. The vehicle was taken to the dealer, but the failure could not be diagnosed. The failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the steering bar fractured and the four wheel drive failed. The manufacturer was made aware of the failure. The approximate failure mileage was 4,200.
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under recall nhtsa campaign number: 13v529000 (steering). The contact stated that he was made aware that parts were not available and as a result, repairs were unable to be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs to be performed. The contact had not experienced the failure. Updated 08/18/14*lj updated 08/20/2014
November, 2015, the tie rod assembly was replaced under recall on my 2012 ram 3500 diesel. On may 29, 2017 the tie rod assembly failed causing loss of steering control in the truck. Fortunately it was in town at 35 mph and i was able to stop the vehicle without accident or injury.ram service replaced the tie rod assembly but with the same type recall replacement parts that failed 2 1/2 years after replacement.i do not feel confident in the safety of this vehicle steering reliability.
This is the second time i reported this issue. On august 26 the front end started vibrating unexpectedly when hitting a minor rough patch in the road. I was on virginia 81 heading north of roanoke traveling at roughly 70 mph. This required me to have a death grip on the steering wheel to keep it on the road until i could slowly apply the brakes and get to the side of the road. Vibration stopped after coming to a complete stop, at that point you could reenter the highway and it might not happen again for a few days. The local dodge dealer said the tie-rod was replaced on a recall and that was all they would do until further notice. As suggested by a dealer, a month ago i replaced all four tires to factory specifications thinking this might help. It has not! no one seems to know what the steering problem is nor do they care until they are forced by the nhtsa to address the issue on the 2012 ram 3500. This is a major safety recall issue that will eventually get someone killed!
The contact owns a 2012 dodge ram 3500.the contact heard a noise coming from the front driver side of the vehicle. The contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the parts were not available.the dealer did not give a specific date as to when the parts would arrive.the manufacturer was notified.the vehicle was not diagnosed or repaired.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification of nhtsa campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced because the part needed was unavailable to perform the repair. The manufacturer was notified of the problem. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that he received a notification for recall nhtsa campaign number 13v529000 (steering) in december 2013. After contacting the dealer and manufacturer several times, the contact was informed that the parts needed to perform the repairs were still unavailable. The contact had not experienced a failure. The current mileage was 12,000.
2012 dodge ram 3500.consumer writes in regards to tie rod ball stud recall notice.the consumer was informed twice, the parts were not available. Recall# 13v529000
The contact owns a 2012 dodge ram 3500. The contact received a recall notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer informed one part per week was being sent by the manufacturer. The contact had not experienced a failure. The manufacturer was not notified of the problem.updated 8/11/14 updated 08/23/2017*ct
Recall n49/nhtsa 13v-529....there is a major recall on our truck, chrysler has no parts to fix any of these trucks, we are driving vehicles that the left tie rod ball stud may fracture under certain driving conditions and could cause loss of directional control and/or crash without warning...how would you like to be driving this truck when this happens??? we are in our 70s, we bought a new truck so we would not have vehicle problems and could travel without worry. Now we have a huge worry and dodge could care less...they have no idea when the parts will be available and we are driving a time bomb because they cannot fix them, we want the parts to fix the truck or we want our money back so we can buy a vehicle we do not have to worry about. We live in a very rural area and have to travel long distances for medical and appointments, we want something done now not later...we need a safe vehicle...i have written to our senators and congressmen...
This complaint is in regards to our safety recall notice for a left tie rod ball stud.upon examination by our local dealership, it was determined our vehicle was in need of repair.we were then told the part would take at least a month to come in, and until then, we would be driving at our own "risk" and the pickup could crash without warning.being a mother of three, we obviously would not take this chance, and are now without a vehicle for at least a month.we find it reprehensible that dodge would leave it's customers stranded for an unacceptable amount of time, without offer of a rental or any other compensation for this dangerous inconvenience.the next time i need a vehicle, i will be passing by the dodge dealership.horrendous lack of responsibility by a company who is only interested in their bottom line.
Dodge ram 5500.consumer writes in regards to tie rod ball stud recall notice for several vehicles.the dealer informed the consumer, they could only perform the recall, on one vehicle at a time, and the vehicles would have to be inspected, before the part could be ordered.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall service.the contact had not experienced a failure.
While driving with a 4 horse trailer attached ( 2 horses inside)we wit a rough spot in the highway and the steering wheel and truck started shaking violently. We applied the brake immediately and had to slow down to get it to stop. It was extremely hard to control and stop. It has happened several times and is very, very scary! we have heard it is called the death wobble.
We received a recall on this dodge truck. We called many dealers including the dealer we bought it from fisher dodge yuma az. There are no parts available for this recall and found out its going to be 2 months min. This truck is our only transportation, what are we suppose to do...we are in arizona and we live in idaho. As far as i can tell this truck is unsafe and we should not be driving it without the fix for the recall...we are 70 years old, this stress is a killer....we have to use our truck or we have no way to get around at all, what do you expect us to do and how can dodge get away with this....you know as well as i do that when the parts are available there will be too many trucks to fix all at once. When wego back to idaho we pull a cargo trailer, this is horrible!!!!!!!!!! how can this be allowed to happen...we do not have another vehicle and each time we drive this truck we are going to worry if the left tie rod ball stud on our truck is going to fracture and lose directional control and crash without warning???? how many people could that kill if that happened on the highway, including ourselves. Dodge should be ashamed of themselves and spend what ever is necessary to fix this terrible problem now...not months from now....we ask for you to help us! we are in limbo in arizona!
The contact owns a 2012 dodge ram 3500. The contact received a recall notice for nhtsa campaign number: 13v529000 (steering); however, the part was unavailable to repair the vehicle.neither the dealer nor the manufacturer knew when the part would be available.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the remedy part was unavailable to perform the repair. The manufacturer informed that the part would not become available until the middle of april 2014. The contact had not experienced a failure.
Vehicle pulls to the left abruptly within the first month and after 4 alignment fromthe local dealer within 6 months of use the truck still pull to the left side.
The contact owns a 2012 dodge ram 3500. The contact stated that while driving at various speeds over a bump, the vehicle would shake violently. The contact mentioned that the steering wheel vibrated in an unstable manner. The contact received a notification for recall nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was contacted and could not provide an estimated date for when the parts would be available in order to perform the repairs. The vehicle was to be taken to the dealer for further inspection. The failure and current mileage was unknown.
The contact owns a 2012 dodge ram 3500. The contact referenced nhtsa campaign id number: 13v529000 (steering) and stated thathe was unable to have the vehicle serviced because the necessary part was unavailable to perform the repair. The dealer informed the contact that the remedy part would not become available for another sixteen weeks. The manufacturer was not notified of the problem. The contact had not experienced a failure.
Received a recall in december 13v529000 dated 11/06/2013 on my ram 3500: took to dealer for inspection and the truck is one with the defective part.dealer states that the parts are not available for repair and no estimated time of receipt, (put on list) at jeff wyler cdj in lawrenceburg, in. 47025..this seems like a situation where nhtsa should step in and protect the public from this potential loss of steering and possible loss of life due to chrysler group llc.'s lack of concern for their customers.they should provide vehicles to the owners for use until they comply with the prescribed repairs of these ticking time bombs.
When driving down the highway, any time the vehicle hits a discontinuity such as grooves made by heavy trucks, the vehicle drives erratically and tries to move suddenly into the other lane or off the road.i brought it into the dealer prior to warranty expiring and they misdiagnosed it to be a rear end problem and told me i had to buy a rear stabilizer.i brought it back again and they could not figure out why.i brought it to 2 other shops and another dealer.the 2nd dealer said the whole front end was needing to be replaced but now the warranty expired.i had purchased an extended warranty and they covered part of it but they are not affiliated with dodge.this did not fix the problem.i have called their customer service line numerous times they refuse to let me talk to a manager.they say i need to bring it back to the dealer but they say the warranty is expired and they will not cover it.
The contact owns a 2012 dodge ram 3500. The contact referenced nhtsa campaign id number: 13v529000 (steering) however, the contact was unable to have the vehicle serviced under the recall because the part would not become available until april 2014. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed by the dealer that the parts were unavailable. The manufacturer was notified. The vehicle was not repaired. The contact had not experienced a failure.
My 2012 ram 3500 is subject to the buyback court settlement agreement. My problem is that i wish to proceed with this option to have my defective ram sold to the buyback but over the last 15 months of just trying to proceed the whole system is 100% corrupt, crooked, fraud , criminal misconduct and i wish to proceed now still unable to have anyone help or assist with my trucks buyback, yes it's still my daily driver and i want the world to know this class action court settlement is and was a total scam ,fake ,fraud , press pleaser yet crooked area period and i am so sorry to say this but i called everyone from crysler ,fiat , dodge ,ram the dealers everyone and all said same to my desire to pursue my buyback rights ( we do not know anything of how this works or how to proceed with repurchase .absolutely everyone i called to include he very names listed under the settlement and all remain unknowledged to how this works.talk about major corporate scandals but more criminal intent is why is there no one answering to the courts or settlement of satisfactory buybacks ..?i know why sadly.typical government,corporate corruption!!! it's now february 2017two years from the buyback court order and well i still have my unsafe ram 3500 which now is very unsafe to drive yet how ironic no one has a dam clue of how orwhat to do with this agreement.i plan to take the whole involved system to court to announce worldwide of this major conspiracy to defraud aproxa million victims as they are all tossed to gutter the day after the big press announced this huge buyback.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering). The vehicle was taken to the dealer and the contact was informed that the part was unavailable. The vehicle was not repaired. The contact had not experienced a failure. The manufacturer was not made aware of the delay.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The vehicle did not experience the failure.
Received recall notice for left tie rod ball stud on truck that may fracture under certain driving conditions. This could cause loss of directional control and/or crash without warning.vehicle was brought to service center for replacement. Parts were not available. Six months later...parts are still not available.safety recall n49/nhtsa 13v-529.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000 (steering) had an exceeded a reasonable time for repair. The manufacturer advised that the dealer would only receive one repair kit per week. The dealer added the contact to a waiting list but could not provide a date for the contact to return the vehicle for the recall repair. The contact had not experienced a failure.
Part 01: noticed premature inboard front tire wear and cupping on both lh and rh front tires at around 28000 miles.part 02: experienced "death wobble" (uncontrollable shaking of vehicle, severe shaking of steering wheel, inability to steer vehicle) at approx 34500 miles. This happened when crossing railroad tracks at approximately 40 mph.shaking stopped when i brought the truck to a complete stop in the roadway, which nearly caused an accident with a semi truck following behind.part 03:took vehicle to tire shop to purchase 2 new front tires, and also asked for steering alignment.was told and shown by tire shop that alignment could not be performed due to defective/worn/loose front ball joints (both sides, upper and lower).vehicle has 35200 miles when new tires purchased.tire shop suggested that root cause of "death wobble" might be defective ball joints.tire shop confirmed premature tire ware was caused by defective ball joints.
2012 dodge ram 3500.consumer writes in regards to recall and dealership problems.the dealer informed the consumer, the recall kit to perform the recall had been recalled. The consumer never heard back from the dealer.
Truck had accident steering just like lock up and makes since why accident accured from recalls on steering and air bags did not go offnow innsurance co made it a rebuilt or salvage title so fca has the buy back program but will get a deduction in price for buy back there has been 0 recalls done if we had known of recalls accident could of been prevented would like to get repaired or buy back.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer was also contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact did not experience a failure.
Report receipt date: nov 06, 2013 nhtsa campaign number: 13v529000 component(s): steering i received the "n49" recall from chrysler in december 2013. The truck was taken to the dealer immediately, but i was told the parts were on order and i would receive a call when the parts came in. I never received a call.i've been to the dealer multiple times and called multiple times and been told i was still 5th on the waitlist.i finally contacted chrysler customer service last week and they called the dealer and they just lied and said i wasn't even in their system.funny how i had just confirmed i was on the list a day before.then chrysler closed my complaint.this has been 6 months and i still have a possible safety issue that could cause a fatal crash on a $62k truck! it does not appear chrysler is too worried about this safety recall or my dealer but i'm expected to keep towing my camper and family around with this vehicle like this and their life in danger...for how long chrysler, how you gonna feel when the tie rod brakes towing a 10,000 lb trailer down the interstate at 75 mph and everyone dies.somebody needs to do something about this.
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available until april of 2014. The contact felt that since the failure was reported november 2013, there should have been a remedy available before january 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure...updated 02-28-14 updated03/18/2014
I received a recall notice months ago to have the left hand ball joint replaced. I contacted the local dealer several times (elko motor company elko, nevada) and they are telling me they are not getting the parts from the factory.i believe the dealer.i am concerned about what could happen pulling my 42' toy hauler if this fails.
All 4 ball joints have required replacing within the first 4 years of the life of the truck.
I received a notice in mail for recall on left tie rod ball stud could crack and cause loss of control. I called the dealer lone star chrysler in cleburne they told me there was 81 people waiting on this part because they only release 1 part every 7 days. That would put me almost a year to wait on a major steering component. This is unacceptable.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) had however, the dealer stated that the part needed to complete the recall service was not available for repair. The manufacturer was notified of the failure but stated that there was a restriction on the repair part because they could not supply enough repair kits to the customers. The contact had not experienced a failure.updated 3/28/14
The contact owns a 2012 dodge ram 3500. The contact received nhtsa campaign number 13v528000 (steering) and the part needed to perform the repair was unavailable. The dealer was unable to provide an expected date that the part would be available. The manufacturer was notified of the failure. There were no failures.
Re: safety recall n49 / nhtsa / 13v - 529on mar 12, 2014 i received this recall notice.i'm currently wintering in yuma, az and about to return to alberta on march 28.the fisher dodge, yuma confirmed the recall is necessary however they have 200 vehicles on backlog and they receive about one replacement part per week.i then phoned my home dealer (cochrane dodge) and they have 6 pages of backlog and only receive a replacement part every couple of weeks.i am pulling a 10,000 plus pound fifth wheel trailer at interstate speeds for about 2500 kms.needless to say, my wife and i are very concerned.the your safety recall letter states "if your dealer fails to remedy this defect...within a reasonable time, you may submit a written complaint".i think several months (if not years) is too long to wait for this steering component recall repair.
The contact owns a 2012 dodge ram 3500. The contact stated that he was very concern about his safety since the parts for recall nhtsa campaign number: 13v529000 (steering) were still not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that while reversing, the passenger's side tie rod failed. The contact mentioned that the driver's side tie rod failed on another occasion and that the failure was experienced multiple times. The vehicle was taken to the dealer who replaced the steering shaft and gear box. The contact was informed that the castor had failed which caused his tires to wear prematurely. The contact then stated that there was a small gap between the windshield and the frame and the differential was leaking. The failure mileage was 7,000.
The contact owns a 2012 dodge ram 3500 . The contact received a recall notice for nhtsa campaign id number: 13v529000 (steering) and was still waiting for parts from an authorized dealer. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign number: 13v529000 (steering) and stated that the repair exceeded the reasonable time. The dealer stated the part was not available. The contact had not experience a failure.
2012 dodge ram 3500.consumer writes in regards to front end tie rod recall part issues.the consumer stated he received the recall notice in december 2013.the dealer informed him, the parts were on back order. As of july 2014, the problem was still not resolved.the consumer stated there was a problem with the emission system and the check engine light illuminated.the problem was diagnosed as an o2 sensor issue. The sensor would be replaced, and 1-2 days later the check engine light would illuminate again.the o2 sensor was replaced several times. Sometime, twice in one month. Updated 10/01/14.
I received a safety recall n49/nhtsa 13v-529 which requested that i contact the dealer after january 6, 2014 and set up an appointment. When i contacted the dealer shortly after that date with the recall number they informed me that they did not have the parts to correct and they would notify me when they arrived. I have called back twice to check on the status of the part and was given the same answer that they did not have the parts to repair the safety recall. I would expect that if this is a safety issue they would make every effort to get it corrected. I have used this vehicle very little due to this issue. I would appreciate any help you can bring to bear on dodge to get this resolved.
Received recall noticeon tie rod ends could fail took vehicle in to steve landers dodge in little rock ar and was told parts are on reorder from factory and they only receive parts to fix 4 trucks a month that they would call me when my time comes up on waiting list never got the call carried truck in today 8/25/2014 they said they replaced parts but cannot align front end due to ball joints are bad truck now has 42950 miles truck is dangerous to drive now it pulls to the right real bad and truck is all over the road they will not cover under warranty or recall because mileage is past warranty this is dangerous may cause accident prior to having this done when recall was given it only had 30000 miles but due to delays in getting parts it is past warrantythis appears to be a common problem with dodge and very dangerous some one is going to get hurt if this problem is not corrected on these vehicles .
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable amount of time for repair. The dealer stated the part was not available for repair. The vehicle was not repaired. The manufacture was not contacted. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that there was an extensive delay in scheduling the recall repair appointments for the three recall repairs. The vehicle was included in nhtsa campaign number: 15v459000, (air bags), 14v635000 (engine and engine cooling, fuel system, diesel), and 13v529000 (steering). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repairs. The contact was not experiencing a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign id number: 13v528000(steering). The contact stated that the repair had exceeded a reasonable amount of time. The dealer stated that parts were not available. The contact had not experienced a failure. The manufacturer was not notified of the issue.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 : (steering) and had been waiting for parts to have the repairs performed. He contacted an authorized dealer but the dealer was not able to service the vehicle because he did not know when the parts would become available. The manufacturer was notified. The vin was not available.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) but was advised by the dealer that the part was not available. The contact received the notice months ago. The manufacturer was also contacted. The contact had not experienced a failure.
Had right front tire replaced at 25,000 miles due to wear. In january, 2014, rec'd notice from chrysler to take vehicle in for parts replacement to prevent wreck. Service dept at dealer said 'park it unsafe to drive..be 10-12 wks before part can be secured to replace'..called the recall people they said 'only 1 part per week going to dealerships to repair 2008-2012 model vehicles in the 1500, 2500, 3500 series trucks..went to dealership on jan 27, 2014, they proclaimed not to know the rate of repairs parts available..said they called and found out same info i had..but they wanted to work a deal to get us out of the unsafe truck and into a newer truck with no defaults..same price, etc as truck currently ..didn't work that way today, january 28 when we returned for figures..new truck would cost $11,000 more than what we now owe on the 2012 ..so we nixed the deal, but we still have truck unsafe to drive because chrysler won't provide the parts to make the vehicles safe..
The contact owns a 2012 dodge ram 3500. While driving 10 mph, the contact could no longer steer the vehicle. The vehicle was towed to a dealer where the drag link bushing was replaced. The failure recurred and the vehicle was towed to an independent mechanic. The vehicle was repaired and the failure was remedied. The manufacturer was notified of the failure. The approximate failure mileage was 45,000.the consumer stated the company is in possession of four dodge 3500 trucks. Each truck, was recalled under the steering recall, where the left outer tie rod was replaced. In addition to the recall, there were failures to other parts of the steering. One of the trucks had to be towed on august 25, 2014, because the bolt sheared off the pitman arm end of the drag link. A previous failure occurred on august 9, 2014. Updated 09/25/14
The contact owns a 2012 dodge ram 3500. The contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the parts needed for the repair were not available. The contact was added to a waiting list. The manufacturer was not notified. The contact had not experienced a failure.updated 10/09/2014*lj updated 3/25/2015
I have reported this before but it keeps happening! i paid 46,000 for a used 2012 ram 3500 with only 35,000 miles on it and its a piece of junk. In and around town the steering is fine but on highway driving the truck steering wheel starts shaking unexpectedly. It takes both hands to keep it on the road and the vibration will not stop until you get the truck stopped. I was told that this was happening because i had off road tires. I spent close to $1,000 and changed to the factory spec tires. This did not solve the issue! it keeps happening on highway driving. The dodge dealers refuse to acknowledge this has a manufacture defect somewhere in the front end. I am afraid to tow anything or have my family ride with me in the truck. This issue must be investigated and ram held accountable to come up with a solution!
Had my ram truck alignment done 10 times and it still pull to the right as soon as i let go of the steering wheel. Everytime they test drive it they said its fine. They said its the crown of the road. But its not its something to do with the steering rack or components. It has less 32000 miles and been doing this since 2476 miles. I have had it to 4 different alignment shop and everytime they said it was a little off. Didnt get even 3 blocks and it still pulled to the right and the steering wheel is always offset to the right instead of straight across.
The contact owns a 2012 dodge 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the dealer informed the contact that they only received one part per week for the remedy. The dealer was unable to provide an expected date for the part to become available. The manufacturer was aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 13v529000 and 14v635000 (steering, engine and engine cooling, fuel system, diesel). The contact brought the vehicle to the dealer for the tie rod replacement; however, the vin showed that the vehicle never received a recall repair. The parts to repair the electrical connectors of the diesel fuel heater were unavailable and the contact stated the manufacturer exceeded a reasonable amount of time to repair the recall. The manufacturer was made aware of the issues and referred the contact to nhtsa. The contact had not experienced a failure.
Win modules and/or ignition switch randomly turns engine off and all electronics including trailer brake controls. Vehicle loss of power brakes and power steering. Loss of trailer brake controls. I was driving pulling a 10,000lbs. Trailer and truck was near impossible to stop. I was driving down the highway.glad i wasn't driving around pedestrians, and no traffic, or driving into a city rush hour like i usually am. Now i don't pull a trailer anymore with this truck because i'm scared of smashing someone or something.a lot of people use these trucks as commercial vehicles and towing and this needs addresses before someone gets hurt or killed. *dt *dt
2012 dodge ram. Consumer writes concerning not being able to get recall repairs. *tgw recall # 13v529000.
Received first recall and called dealer and was told i was put on their list to have fixed. Called back a few times and was told i am still on there list. I just received another recall for the same thing and still not fixed.
I have been trying since january 6th 2014 to get my left tie rod replaced due to a recall. Recall # n49/nhtsa13v-529. I have received two notices now and the dealer keeps telling me he does not have parts to fix my truck. I had a similar failure on my 2007 dodge ram 2500 which resulted in it being totaled. I have gotten no response from dodge or the dealer when this recall will be fixed.
The contact owns a 2012 dodge ram 3500. The contact received a recall notice for nhtsa campaign number: 13v529000(steering), but the parts were unavailable to repair the vehicle. The dealer stated that the contact was number thirty on the waiting list to receive the parts. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received nhtsa recall campaign 13v529000 (steering) and stated that the remedy part was unavailable to perform the repair. The manufacturer was not notified of the problem. There are no failures at this time.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The dealer advised the part had been redesigned and they did not know when the part will be available for repair. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that the vehicle was included in nhtsa campaign number: 13v529000 (steering). The contact stated that he had contacted the dealer and the manufacturer numerous times and an estimated time for when the parts would become available for the repairs was unavailable.the repair was not taken care of in a reasonable amount of time. The contact had not experienced a failure. The manufacturer was not notified of the issue.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the recall notice over three months ago. The dealer advised that the part was not available for repair and they did not know when the part would become available. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000(steering) had exceeded a reasonable time for repair. The contact stated that the dealer informed her that the parts were not available and on a national back order. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before january of 2014. The contact had not experienced the failure.
The contact owns a 2012 dodge ram 3500.the contact received the recall notification related to nhtsa campaign id number 13v529000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue.the contact had not experienced a failure.
Left tie rod ball stud. Still waiting. What good is a truck i cant use afraid to drive could cause lose of steering. Bought from anderson dodge in rockford illinois.
In august 2012 the engine warning light came on.it was taken to dodge dealernumerous times for repair.they would reset saying chrysler would not allow repairs.in october the dodge dealer kept the vehicle until a week or so before christmas 2012.the engine warning light has stayed off.however within a few days of the vehicles return, i received a recall notice regarding the left tie rod ball stud....which could cause crash without warning.i immediately called the dodge dealer.he said chrysler was not supplying the repair parts.he put me on a list.i have called the dealer many times and he says i am at the top of the list for repairs but chrysler is only shipping one or two parts for the repairs per month.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part to do the repair was unavailable. The manufacturer was made aware of the issue. The contact did not experience a failure.
While driving down the highway/roads every so often the truck would shut down completely. Been doing this a couple of times. Luckily i never got into a wreck because of this issue. Now the truck won?t start and it happened at home. After troubleshooting the problem i have found thewireless ignition node to be bad. After a little research on this i came up on a recall for the same problem and the same ignition system on other dodge?s and was wondering why the dodge ram was left out. Recall number r03/nhtsa 14v-373.
The contact owns a 2012 dodge ram 3500. The contact stated that he received a recall notice for nhtsa campaign number 13v529000 (steering) and was informed by the manufacturer and dealer that the part was not available. There are no failures at this time. The vin was not available.
While driving 72 mph with cruise control on, i hit a bump in the road and the truck started shaking violently, i thought i was going to lose control. I hit the brakes and headed to the shoulder to get off of the busy interstate. When i slowed down, all of a sudden the shaking stopped and i continued on my way.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs.the contact had not experienced a failure.
Tl * the contact owns a 2012 dodge ram 3500. The contact received a recall notice for nhtsa campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. Due to the high demand and magnitude of the recall, the dealer stated that they could not supply the part in a timely manner. The contact had not experienced a failure.
Left tie rod broke when trying to turn left.have been on a waiting list to get part replaced for months upon receipt of the recall notice.
The vehicle was stopped, the steering wheel was turned and the ball joint between the steering box and the front suspension snapped making a huge bang noise.
While driving down the highway, the vehicle stalled.i lost power steering, brakes, all electrical, and engine power.everything stopped working and went black.luckily i was not pulling a trailer, have to stop, or turn fast.if i would have, i would have crashed.*dtconsumer stated fuel pump failed and it had a bad ground. Above the rear axle. It had electrical issues. Backup camera blacked out, reverse lights come onand stay on, lights and blinkers flicker.
I received an official recall notice for my vehicle (recall notice n49/nhtsa 13v-529) affecting the left tie rod. I have tried having my truck serviced at two different dealerships for this recall since receiving this notice in late december 2013.the dealerships have not been able to schedule my service because they say chrysler is having difficulty sending the replacement parts.the repair delay (three months) is unreasonable and should be addressed with chrysler.is it possible for owners like me to purchase quality after market parts to repair/address only the recall issues and have chrysler cover the cost if chrysler is having difficulty finding suitable quality parts vendors?
Received safety recall around jan 2014 stating that the left tie rod ball stud on my truck may fracture. Contacted miracle chrysler dodge jeep in gallatin, tn in feb 2014 and was told that the parts are not available due to high demand and that their service department would call me when the part came in. I have called multiple times with the same results. I took my truck in on may 20, 2014 for routine service and was told that parts were ordered on that day to fix the recalled left tie rod ball stud. After no follow up from the dealer, i went back to the service department on july 10, 2104 and was told that i had 21 other customers ahead of me waiting on the same recall. Moreover, the dealership stated that they were only getting enough parts in to service only 4 trucks per month. This translates to at least a 5 month waiting period. This is unacceptable and unsafe.
Highway driving mostly. Going through tires. Tires keep getting chopped. We haul heavy loads and worry the vehicle is not safe for the type of business we do. But we can't get rid of it because of all this recall. The previous owner had part of the recall addressed but we still feel the vehicle is not safe. We see signs of wear and damage that should not be. Like the chopped tires.
I received a safety recall notification dec 2013 letting me know i needed to contact a dodge dealer starting 1.6.14 to schedule a service appointment for the repair.recall is for the left tie rod ball stud which may fracture and cause a loss of directional control and or crash without warning.1.6.14 i emailed the dodge dealer in carson city, nv1.7.14 i called the dodge dealer in carson city, nv and was told i was number 60 in a line for this recall and no parts have arrived to date.1.7.14 i called the chrysler group recall assistance center and was told no parts have shipped yet and there is no timeline set for getting parts to dealers.1.24.14 i left a message at the dodge dealer in carson city, nv.my call was returned and i was told no parts have arrived yet and i am still number 60 in line for the repair.obviously, i am concerned about the potential for a loss of directional control.i am looking at getting assistance on how we can help dodge speed up the recall repair process.
We were notified in january of a recall on the left tie rod ball stud. We contacted our local ram dealer lithia to take care of the recall. Our vehicle was inspected and found to need the parts replaced and then told the parts were on back order and waiting for chrysler to release them. We have checked with lithia numerous times since then on the availability of the parts and continue to be told they are unavailable. When questioned about the part today the service manager [xxx] became rude, belligerent, and uncooperative. After i hung up on him he called my wife and was able to make the parts suddenly available.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge ram 3500. The contact attempted to have the vehicle repaired under nhtsa recall campaign number: 13v529000 (steering). The dealer informed him that the parts were unavailable. The manufacturer was notified; however, the vehicle was not repaired. There are no failures at this time.
Recall 13v529000 still not performed. Have been on waiting list for almost a year. No parts available????
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000(steering ) in february 2014. The contact stated that he attempted to have the vehicle repaired but the dealer stated that the parts were not available. The vehicle was not repaired. The manufacturer was not notified. The contact had not experienced the failure. The vin was unavailable.
My vehicle is subject to recall n49/nhtsa 13v-529 re: left tie rod.i received notice of recall quite some time ago.i called my local dealer, lithia dodge of missoula, mt and got on "the list" of persons who are subject to the same recall but we are all waiting for parts.i think i got on the list in december.i have followed up once or twice with the dealer and they tell me they are still waiting on parts from dodge to satisfy this recall.please look into this and tell me what my rights are.thank you.
The contact owns a 2012 dodge ram 3500. While driving 50 mph, the vehicle shook uncontrollably. The failure recurred on six different occasions. The vehicle was taken to a dealer where it was diagnosed that the driver side tie rod needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
The contact owns a 2012 dodge ram 3500. The contact stated that he was very concerned for his safety since the parts were still not available for nhtsa campaign number: 13v529000 (steering). The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced the failure. The current mileage was 18,000. Updated 07/01/14 ma
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable date for when the vehicle could receive the recall repairs.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before february of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.updated 05/28/14*lj updated 05/29/2014
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign id number: 13v529000 (steering) but was informed that the parts were not available and that the dealer was only receiving one part per week. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before january of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that the vehicle was repaired under nhtsa campaign id number 13v529000 (steering). The contact was displeased that the wheel alignment was not included in the recall remedy. The manufacturer was notified of the problem. The contact had not experienced a failure prior to the recall repair being performed on the vehicle.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number:13v529000 (steering) had exceeded a reasonable time for repair. The dealer advised that they were only receiving one repair kit every three weeks however, they had not received a repair kit for several weeks and did not know when the repair could be performed. The dealer inspected the vehicle and advised that the vehicle was not exhibiting the failure.
Driving on interstate at 65 mph.after hitting an elevation bump where a bridge and main highway join the steering immediately began to shimmy violently. Loss of control was possible. I believed i had a blowout or steering linkage failure. I put on the 4 way flashers and managed to make my way to the emergency lane.the shimmy discontinued after i slowed below 40 mph..this could have easily caused a disastrous and even fatal situation.this vehicle is sometimes used to tow a 5th wheel rv.in addition, the vehicle was purchased new, has never been in an accident and only has approximately 21,000 miles on the odometer. This is in line with the "death wobble" information i found on line.this is very scary and unacceptable!! i was on a straight stretch of highway at the time.
I received a recall notice in january about the left tie rod ball stud possibly breaking. I took the vehicle to the dealer and they stated that my vehicle was in need of this repair but that they did not currently have the parts. It has now been over six months and i still have not heard any word from the dealer that they have the parts to do this needed repair.
The contact owns a 2012 dodge ram 3500. The contact stated nhtsa campaign number: 13v529000 (steering) had surpassed the reasonable amount of time for repair. The dealer stated the part was not available. The manufacturer was not contacted. The contact had not experienced a failure.
Pulling into a parking spot and turned wheel. Left lower tie rod bolt snapped.
S10 direct reply- letter to the secretary from constituent re complaint concerning fiat chrysler automobile's (fca) violations of the consent order and the safety act.the consumer was unsuccessful at getting recall # 13v529000 rectified.
The contact owns a 2012 dodge ram 3500. The contact stated the repair for nhtsa campaign number (13v529000) steering, had exceeded a reasonable wait time. The dealership continued to advise the contact the part had been ordered, however it had not been received. The contact had not experienced the failure.
My safety issue is when a lance truck camper, model 1172 is attached to truck.the cg is 6-8 behind the rear axle (even though both dodge and lance data sheets indicate it should be over or in front of rear wheel).in addition, when fresh water tank is full (and without a normal camping load), the gawr of the rear axle is exceeded.400 pounds of weight is taken off the front axle when the camper is attached to the truck.an inspection of the front tires revealed significant cupping with less than 5000 miles on the new vehicle.the truck with the camper attached is very unstable driving down the highway.i contacted both lance and the dealer i purchased the camper from.both say there are no issues and everything is in specs.
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number 13v529000 (steering) had exceeded a reasonable time for repair. The contact received the notification letter december 2013. The dealer advised that the part had to be recalled and a newly designed part would possibly become available by the end of april. The vin was not available. The vehicle did not exhibit a failure.
Excessive steering wheel play (+/- 3") and road wander.adjustment was made to the steering gear box, but symptoms returned after 1 week (approx. 200 miles).suspect bad steering gear box.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number 13v529000 (steering) and was informed by the dealer that the parts were not available. The manufacturer was not contacted. The contact had not experienced a failure. The vin was unavailable.
The contact owns a 2012 dodge ram 3500. The contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure.
On highway 174, approximately 20 miles nw of meridian, tx, the 2012 ram 3500 veered to the right and went off the road into a steep ditch. According to the state trooper's report, a witness was driving behind this truck and saw the passenger side dual wheels with axle attached come off of the truck and go across the road before the truck left the pavement.two different employees of the wrecking yard where the truck was taken said it looks like the axle came apart.since this accident, i have spoken to another individual that this happened to also.updated 09/17/15*ljupdated 11/02/2017
The contact owns a 2012 dodge ram 3500. The contact stated that in december 2013, he received notification of nhtsa campaign number: 13v529000 (steering) and attempted to have the vehicle repaired but the parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering)and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer had not been made aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that the parts were still not available to have the repairs for nhtsa campaign number: 13v529000 (steering) performed.the manufacturer was made aware of the issue vehicle had not experience a failure.
The contact owns a 2012 ram 3500. The contact stated that the vehicle experienced violent shaking, while driving approximately 58-74 mph. In addition, the vehicle experienced the shaking when the vehicle was driven over divots. The vehicle was taken to the dealer where it was diagnosed that the third steering stabilizer, control arm, tie rod needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.updated 04/07/16*lj updated 05/11/18
Received recall notice (n49) in november.called dealermultiple times to make appt for tie rod replacement and was toldeach time to call back in a few weeks to see if parts were available.called chrysler and was told that there was no time frame in which the parts would be available.chrysler does not seem very concerned about our safety, considering they still don't have parts to fix the "safety recall."
The contact owns a 2012 dodge ram 3500. The contact stated that he received notification of nhtsa campaign number: 13v529000 (steering ). The contact stated that he attempted to get the vehicle repaired but was informed that parts were unavailable. The vehicle was not repaired. The manufacturer was notified. The contact did not experience a failure.
I have opted for the buyout option and the way this has been handled is unacceptable. I was emailed on october 26 with a buyback offer. I accepted, and faxed the paperwork to them the next day. No one has ever called me back. I called the impartial services phone number and asked for an update. They could not tell me when this process would be finalized. In my opinion, i would think that i could be informed of whats going on throughout the process, and the buyback is taking way to long. I do not feel comfortable driving this vehicle because of the recalls that were not repaired. This leaves me without a vehicle until this process is finalized.
I can not get my truck fixed because the dealer tells me they can not get the parts,what is the problem.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. The manufacturer and dealer were contacted and stated the part was not available for repair. The vehicle was not repaired. The contact had not experienced a failure. Updated 2/11/14
Tl-the contact owns a 2012 dodge ram 3500. The contact stated there was a recall under nhtsa campaign id number 13v529000 (steering) and the part was unavailable to perform the repair. The dealer stated that they only received one part per week from the manufacturer. The manufacturer was notified of the problem. There are no failures at this time. Rkupdated 3/28/14updated 04/23/14
The contact owns a 2012 dodge ram 3500. While driving approximately 50 mph, the vehicle shook violently intermittently without warning. The failure recurred on four different occasions. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted. The contact had not experienced a failure.updated 06/17/14*ljupdated 06/24/14
I was backing out of my driveway with the wheel turned slightly to the right.my truck felt as though it had shifted into 4wd.i stopped, moved forward approximately five feet. Stopped and backed five feet.i then heard an air leak.i looked under my truck and found the tie rod had disengaged, dropped into the inside of the rim, and punctured the rim.my truck was disabled at this time and i called for a tow to the dealer.i researched and found this to be an issue with the 2008-11 ram truck.there was a recall (l16).this is an extremely dangerous failure for anyone moving forward at normal speeds.
2012 dodge ram 3500.consumer writes in regards to tie rod assembly recall issues.the consumer also experienced loss of power. The consumer stated there were times, where he couldn't obtain a speed greater than 40 mph. Also, he was experiencing poor fuel economy.
The contact owns a 2012 dodge ram 3500.the contact received a recall notice for nhtsa campaign number: 13v52900 (steering).the dealer did not have the part available for the repair.the manufacturer was notified.the contact had not experienced a failure.
When i asked dealer about this recall, the dealer (service) claimed they could not get the part from manufacturer.can you send the part to me and i can take it over to have fixed.i live and drive in alaska and if this is an issue then i am kind of scared.recall id (?) n49/nhtsa 12v-529specific: cg203138 n49
The contact owns a 2012 dodge ram 3500. The contact stated the front end of the vehicle would abnormally pull toward the passenger's side. The vehicle was taken to the dealer where an alignment and tire rotation was performed. The dealer also advised that the tires were prematurely worn from the side, which could have possibly been a result of nhtsa campaign id number: 13v529000 (steering). The contact's vehicle was included in the recall but he was unable to have the vehicle serviced because the parts needed for the repair were not available. The contact called several local dealers and all advised that the part was not available for the recall repair. The manufacturer was not contacted. The approximate failure mileage was 21,000.updated 04/29/14 ma
The contact owns a 2012 dodge ram 3500.the contact's vehicle was included in nhtsa campaign number: 13v529000 (steering).the dealer and manufacturer were contacted numerous times, but they did not know when the part for the repair would be available.the contact stated that the repair was not performed in a reasonable amount of time.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that she was concerned for her safety because the parts needed to complete the recall service under nhtsa campaign number: 13v529000 (steering) were not available. The manufacturer was made aware of the problem. The vehicle had not exhibited a failure. Updated 5/13/14updated 05/15/14
The contact owns a 2012 dodge ram 3500. The contact receivednhtsa recall campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. There are no failures at this time.
Violent vibration at highway speed.vibration stopped after bringing truck to a halt.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number:13v529000 (steering) and stated that the parts were not available.the manufacturer was contacted and could not provide a reasonable time frame in which the vehicle would be serviced.the contact had not experienced a failure.
I have received two safety recalls on my dodge pickup. I took it to martin swanty dodge in kingman, az.. The first time i was told the company had not informed them of what they were to do to fix this problem. The second time i took it there they said they would order the parts and call me when they came in. It has been two months and i have heard nothing. I feel that since the recall is for a tie rod ball that may crack, my life and the lives of my family are in danger. I want them to fix it. But, i sure would like them to do it soon.
Hissing noise coming from hydroboost area. While driving and when stopped with engine running there is a hissing noise under the dash. Depressing the brakes, the noise quiets. When turning the steering wheel, the noise quiets. Upon further investigation the noise is coming from the hydroboost area.
The contact owns a 2012 dodge ram 3500. The contact received a recall notice for nhtsa campaign number: 13v529000 (steering); however, the parts needed for the repair were unavailable. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. The dealer stated the part was not available for repair. The manufacturer was alerted of the problem. However, they declined to provide part availability information to the contact. The vehicle was not repaired. The contact had not experienced a failure.updated 03/18/14
While travelling down the highway at approximately 70 mph, i crossed over a small overpass that went over a stream.at the transition point of the pavement to bridge, the front end started shaking uncontrollably.i could barely hold the wheel and guide the truck to the side of the road.i had to slow down to approximately 10-15 mph before i was able gain control.
I received a safety recall notice for my truck on the left tie rod ball stud that could fracture under certain driving conditions. I received this notice the end of december 2013. It is now april 29th 2014. I do not believe that this falls under thereasonable amount of time as stated on the re-call letter to have the repairs completed by the dealer. I have taken my notice and reported this to the dealer and they said they would notify me when they get the parts. No response yet and i have called them several times. I also filed a report by phone on march 6th and have received nothing from them by mail as they said they would do.
I have had the so called " death wobble" 4 times now on my truck. I have taken it to the dealership to be repaired3 times and i'm waiting to take it again today. They said they have fixed it each time but obviously they haven't. Out of the blue at60 to 65 mphthe truck starts shaking violently and there is no stopping it until it stops on it's own. Hitting the brakes, letting off the gas or flooring it (as the dealership told me to do) when they supposedly fixed it last time doesn't help. I am so afraid that something bad is going to happen. I am scared every time i drive this truck and they just keep telling me nothing is wrong. I have also contacted chrysler to have them by back the truck but they said it has had the recall done on it so it's not eligible. Well why does this keep happening then.
2012dodge ram 3500.consumer writes in regards to the left tie rod ball stud recall notice.the consumer stated the right front outer tire, was wearing prematurely.
The contact owns a 2012 dodge ram 3500. The contact stated that he received a recall notification for nhtsa campaign number: 13v529000 (steering) and was advised by the dealer that they can only order one part per week and they were unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 ram 3500. While driving down a hill at 65 mph, the contact heard a clunking noise. Upon inspection, he noticed that the power steering pump made the clunking noise. The contact searched underneath the hood and noticed leakage from the steering gear box. The vehicle was taken to an independent mechanic who diagnosed that the steering gear box was leaking and that the vehicle needed to be taken to a chrysler dealer. The vehicle was towed to anchorage chrysler dodge jeep ram center (located at 2601 e 5th ave, anchorage, ak 99501 (907) 276-1331) where it was diagnosed that the pitman arm was damaged and loose and the steering gear box needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and stated that the vehicle was out of warranty. The contact was provided case number: [xxx]. The failure mileage was 81,000. Updated 10/17/17*ljthe consumer stated independant mechanic fluids are below certain fluid level.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and the contact was informed by the dealer that they only received the remedy part once every two weeks. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received a notification for nhtsa campaign numbers: 13v529000 (steering) and 14v635000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) and stated that the parts were not available. The dealer advised that part was not available to complete the required repairs. The manufacturer was contacted and provided an unreasonable date for when the vehicle would receive the recall service.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. While accelerating from a stop, the vehicle jerked and the rear end vibrated. The contact also stated that the front end was vibrating while driving at any speed. As a result of the failure, the tires were replaced on four occasions. The contact stated that under the manifold intake that there was an exhaust leak and there was a fuel odor. In addition, the fuel gauge failed to function. The vehicle was serviced under nhtsa campaign number: 13v529000 (steering) but the remedy failed to repair the vehicle. The contact stated that an abnormal popping noise was heard coming from the front driver side of the vehicle. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was not made aware of the failure. The failure mileage was 7,000. The vin was not available.
The contact owns a 2012 dodge ram 3500. The contact received a recall of nhtsa campaign id number 13v529000 (steering) however, the contact was not able to have the vehicle serviced under the recall because the replacement part was unavailable to perform the repair. The manufacturer was notified and they were unable to provide an expected date for the availability of the part. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact stated that she attempted to have her vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should be a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
Recall notice on my truck for a tie rod.spoke to the dealership on several occasions and have been told the part was on order, then part was backordered, then part that was supposed to replace the recall part was also recalled, then the new part was ordered, etc... Excuses, excuses.this not only affects my truck but my husbands and my fathers as we all purchased separate new 2012 ram 3500 4x4 crewcab duallys (3 trucks total) on the same day.we haul horses and other livestock commercially as well as heavy equipment so safety on the roadway is of the utmost importance not only to us but to the owners or agents of the horses/livestock (sometimes the horses are valued at more than $100,000 each), and to the general public sharing the road.our close friend, who has horses as well and hauls her trailer often, purchased a new ram truck 3500 just prior to our purchase.her truck was effected by the recall and she was having the same issues with the dealership and parts as we are, including her recall part was put on someone else's vehicle prior to her scheduled appointment, so she submitted a call or letter to corporate and the situation was resolved immediately.we have been overly patient with this and request that this issue be resolved in a timely manner without additional excuses.this is a safety issue as well as a liability issue.please respond to this request as soon as possible.we love our ram trucks and would hate to look to other manufacturers in the future simply for the lack of customer service received from dodge.we have had excellent customer service from the dodge dealership in kernersville, nc, however that is approximately 3 hours away from our home so having our trucks serviced there is inconvenient.the dealership we deal with is john heister dodge in lillington, nc as it is a 20 minute drive, however the customer service is disappointing.
Received first recall and called dealer and was told i was put on their list to have fixed. Called back a few times and was told i am still on there list. I just received another recall for the same thing and still not fixed after 4 months.
2012 ram 3500.consumer writes in regards to left front steering joint damages and vehicle buy-back program issues.the consumer stated the left front steering joint snapped off, as he was driving 5 mph.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign id number: 13v529000 (steering) but was advised by the dealer that the parts needed to complete the repair were not available. The manufacturer was also contacted and could not provide a reasonable date for when the vehicle would receive the recall repairs. The contact had not experienced a failure.
Tl * the contact owns a 2012 dodge ram 3500. The contact was included in nhtsa campaign number: 13v529000 (steering). The contact stated that he had contacted the dealer and parts were not available. The contact felt that the repair had exceeded a reasonable amount of time. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 8/11/14the consumer stated a second failure occurred. Updated 09/23/14
The contact owns a 2012 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before april of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500.the contact received a recall notice for nhtsa campaign number: 13v529000 (steering); however, the parts were unavailable to repair the vehicle.the dealer did not know when the parts would arrive.the manufacturer was not notified.the contact stated that the repair was not performed in a reasonable amount of time.the contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date that the part would be available. The manufacturer was not notified regarding the parts not being available. There are no failures at this time.
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:13v529000 (steering) and was made aware that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
Received safety recall around march of 2012 n49left tie rod ball stud may fracture.contacted hunter dodge in lancaster, ca and was told that the parts are not available due to high demand and hunter dodge would call me when they part comes in.i have called 3 times with the same results.i just received a second recall telling me to have the service done.contacted service department and got the same run around with no promise that the part would be available.i contacted haddad dodge in bakersfield and an appointment has been set for 7-27-14 at 7:30 am.some one needs to investigate hunter dodge and find out why i have to drive an unsafe vehicle because they cannot get this tie rod ball stud.it has been 5 months since my first contact and they still can't service this recall.
The contact owns a 2012 dodge ram 3500. The contact stated nhtsa campaign number: 13v529000 (steering) had surpassed a reasonable time for repair. The manufacturer was contacted and stated that the part would not be available for another 19 weeks. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was made aware of the problem. The contact had not experienced a failure.
We have tried to have recall completed for 6 months with no success. This is a company work truck that is driven hard everyday and on the road 6 hours a day. We have 2 more units in our fleet and have not had any success getting recalls ccompleted on any of the vehicles.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign numbers: 14v635000 (engine and engine cooling, fuel system, diesel) and 13v529000 (steering); however, the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure.
The contact owns a 2012 dodge ram 3500. The contact received a recall notification of nhtsa campaign id number 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not notified of the problem. The contact had not experienced a failure.
The contacts owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer informed the contact that the part was unavailable and needed to be ordered. The contact mentioned that two notifications were received about the recall. The manufacturer was not made aware of the issue. The contact did not experience a failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and stated that the part needed to repair the vehicle was unavailable. The contact was very concerned about the time frame when the remedy part would become available. The dealer was unable to provide an expected date for the part to become available. The manufacturer was not made aware of the problem. The contact had not experienced a failure.
Death wobbleseems when i hit a small repair in the road at the right angle i get the death wobble with no control of the truck. I have to pull over and almost stop before it is ok again.i pull a 40' 5th wheel with my wife in the truck most of the time.it has happened several times when passing a semi with me having to pull into the media to stop the wobble.i have taken to several repair places and they tell me nothing wrong it's the dodge truck.dealer replaced a bar on the front end but didn't do anythingdoesn't matter how fast i am going over 40mph. I am afraid to drive this truck but can't afford to get another.my wife will not drive it because of this problem.i have purchased different names of tires, replaced the stabilizer shock and now going to add a steering box stabilizer
The contact owns a 2012 dodge ram 3500. The contact stated that while driving at approximately 60 mph, the vehicle shook violently and veered from the left to the right lane without warning. The failure recurred three times. The vehicle was repaired under nhtsa campaign number: 13v529000 (steering) but the remedy failed to repair the vehicle. The vehicle was later taken to an independent mechanic where it was diagnosed that the link bushings failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 37,800.
I received a vehicle safety recall in january 2014. I called[xxx] in gonzales louisiana to make an appointment on january 6th. They told me to call back after january 16th. So i did and they put me on a waiting list. I called back on february 27th and they said that i was 7th on the list. I called back last week and they tell me that the replacement parts are being recalled. I am concerned about my safety while driving this vehicle.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2012 dodge ram 3500. The contact stated that he attempted to have the vehicle repaired under nhtsa campaign number:steering (13v529000). The contact stated that he was made aware that parts were not available as a result repairs were unable to be performed for the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact had not experienced the failure.
The contact owns a 2012 dodge ram 3500. The contact received notification of nhtsa campaign number: 13v529000 (steering) and was informed by the dealer that they were only receiving one part per week for the recall repair. The dealer was unable to provide an expected date for when the part would become available. The manufacturer was not made aware of the problem. The contact had not experience a failure.
Safety recall n49/nhtsa 13v-529.i tried to get fixed in abbeville la.,yuma az.also called dave smith kellogg id.no parts available.want on record i have tried to get fixed.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I live in warrenton, va. On july 23 my wife and i were heading south on virginia highway 81. My 2012 ram 3500 at roughly 65 mph the front end started shaking so violently that i almost lost control. This happened at least 3 times during our trip to our vacation home. Once it started the only way to stop it was to ease up on the accelerator until the speed dropped to around 25 mph. The local dealers have no idea what is wrong!
The contact owns a 2012 dodge ram 3500. The contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 13v529000 (steering) but was informed that the parts were not available. The contact felt that since the failure was reported in november of 2013, there should have been a remedy available before march of 2014. The contact stated that the manufacturer had exceeded a reasonable time for repair.the contact had not experienced a failure...updated 05-09-14hthe consumer stated the part had not been ordered for the truck.updated 05/13/14
Received recall notice in october 2013.manufacturer is not providing replacement parts to dealer.cannot get repairs done.
The contact owns a 2012 dodge ram 3500. The contact received a recall notification for nhtsa campaign number: 13v529000 (steering); however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure.
I received the "n49" recall from chrysler in december 2013. The truck was taken to the dealer immediately, but i was told the parts were on order and i would receive an email when the parts came in. The only email i have ever got was stating the parts were ordered. I have been calling the dealer was a month to check on the parts status. This has been 6 months and i still have a possible safety issue on a $45k truck! it does not appear chrysler is too worried about this safety recall.
The contact owns a 2012 dodge ram 3500. While reversing 5 mph into the driveway, the tie rod completely fractured. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting the manufacturer to assist with the towing of the vehicle. The approximate failure mileage was 119,000.
The contact owns a 2012 dodge ram 3500. The contact stated that the tires were wearing prematurely. The vehicle was taken to the dealer multiple times. The technician diagnosed that the tie rod and bolt joints needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 31,300.
Received a recall in december 13v529000 dated 11/06/2013 on my ram 3500: took to dealer for inspection and the truck is one with the defective part.dealer states that the parts are not available for repair and no estimated time of receipt, (put on list) at jeff wyler cdj in lawrenceburg, in. 47025..this seems like a situation where nhtsa should step in and protect the public from this potential loss of steering and possible loss of life due to chrysler group llc.'s lack of concern for their customers.they should provide vehicles to the owners for use until they comply with the prescribed repairs of these ticking time bombs.
We have tried since the recall to get this fixed. We pull a forty foot fifth wheel that is our home. We do not like riding in a dangerous vehicle. We have tried in yuma az. And joplin mo. Soon we will be heading for middlebury indiana. I would like to know my ride is safe.
The spare tire heat shield broke from stress posing a risk of falling off during driving.this poses a risk of damage to vehicle as well as a risk of becoming hazardous debris to other drivers.becoming hazardous debris could result in causing an accident resulting in serious injury or death.this problem was found while conducting a visual inspection of the underneath of the vehicle during routine maintenance.
The contact owns a 2012 ram 3500. The contact stated that water built up in the rear brake light. The failure occurred each time it rained. The vehicle was taken to a dealer where it was diagnosed that the rear gasket light failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The contact stated that the water damage affected the electrical components in the vehicle. The manufacturer was notified of the failure. The failure mileage was approximately 3,000.
The contact owns a 2012 dodge ram 3500. While driving 65 mph, fuel leaked from the front of the vehicle. The contact also experienced the vehicle swerving. The vehicle was taken to a dealer where it was diagnosed that the complete axle housing failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. The vin was unavailable.
My safety issue is when a lance truck camper, model 1172 is attached to truck.the cg is 6-8 behind the rear axle (even though both dodge and lance data sheets indicate it should be over or in front of rear wheel).in addition, when fresh water tank is full (and without a normal camping load), the gawr of the rear axle is exceeded.400 pounds of weight is taken off the front axle when the camper is attached to the truck.an inspection of the front tires revealed significant cupping with less than 5000 miles on the new vehicle.the truck with the camper attached is very unstable driving down the highway.i contacted both lance and the dealer i purchased the camper from.both say there are no issues and everything is in specs.
I have had the so called " death wobble" 4 times now on my truck. I have taken it to the dealership to be repaired3 times and i'm waiting to take it again today. They said they have fixed it each time but obviously they haven't. Out of the blue at60 to 65 mphthe truck starts shaking violently and there is no stopping it until it stops on it's own. Hitting the brakes, letting off the gas or flooring it (as the dealership told me to do) when they supposedly fixed it last time doesn't help. I am so afraid that something bad is going to happen. I am scared every time i drive this truck and they just keep telling me nothing is wrong. I have also contacted chrysler to have them by back the truck but they said it has had the recall done on it so it's not eligible. Well why does this keep happening then.
I have opted for the buyout option and the way this has been handled is unacceptable. I was emailed on october 26 with a buyback offer. I accepted, and faxed the paperwork to them the next day. No one has ever called me back. I called the impartial services phone number and asked for an update. They could not tell me when this process would be finalized. In my opinion, i would think that i could be informed of whats going on throughout the process, and the buyback is taking way to long. I do not feel comfortable driving this vehicle because of the recalls that were not repaired. This leaves me without a vehicle until this process is finalized.
All 4 ball joints have required replacing within the first 4 years of the life of the truck.
Driving on freeway, went to change lanes and then all of a sudden the front of the vehicle started to shake erratically almost causing me to wreck and/or hit other vehicles. Could not stop the vehicle and it started to lose control. Had to come to a complete stop on the freeway in order for the vehicle to stop shaking. I have made several complaints and attempts to have the vehicle repaired but the dealership keeps telling me that they cannot fix and do not have the parts. I have also contacted chrysler directly and they do not have a time frame for the parts. I explained the severity of the situation almost crashing and their response was "that would be unfortunate". No help at all! said i would need to go on a waiting list.
Received a safety recall for notification code n49 on the left tie rod ball.followed the instructions and took this notice to the local dealer the greg orr auto collection.we were told that they could not get the parts, that they were not available and did not expect to be for several months.it would probably be march or later.our information was written down on a scratch pad. This is very concerning based on the severity of the recall as described on the recall notice.i would like to know why parts are not available for this recall.i want this work/repair performed immediately.i drive this truck daily and pull cattle and other work trailers frequently and am concerned for my safety.
I received a recall notice months ago to have the left hand ball joint replaced. I contacted the local dealer several times (elko motor company elko, nevada) and they are telling me they are not getting the parts from the factory.i believe the dealer.i am concerned about what could happen pulling my 42' toy hauler if this fails.
Left tie rod ball stud. Still waiting. What good is a truck i cant use afraid to drive could cause lose of steering. Bought from anderson dodge in rockford illinois.
Had my ram truck alignment done 10 times and it still pull to the right as soon as i let go of the steering wheel. Everytime they test drive it they said its fine. They said its the crown of the road. But its not its something to do with the steering rack or components. It has less 32000 miles and been doing this since 2476 miles. I have had it to 4 different alignment shop and everytime they said it was a little off. Didnt get even 3 blocks and it still pulled to the right and the steering wheel is always offset to the right instead of straight across.
I pull a light weight 40' gooseneck trailer, and while driving i noticed the fuel mileage dropped tremendously and the coolant temp stayed around 220deg and i noticed a horrible loss of power which would not let me drive any faster than around 40-45mph! i took it to the dealership and they performed a boost test on the turbo and said that it's supposed to produce 32 pounds of boost but mine was only producing 26 pounds of boost, and then i was informed they could not justify replacing the turbo because it has not thrown a code on the instrument panel, well if you tell me it's supposed to produce one number and it's doing another then i believe that's enough justification to replace the part beings i paid $50,000 for a brand new truck! the loss of power causes traffic back-ups even if i'm in the slow lane! the temp out of the exhaust reaches 800deg's and melts my mudflap and has caused it to start smoldering after i come to a complete stop! i was later informed about the "re-gen" process and was told it would kick in and out of "re-gen" but i don't believe mine has came out of re-gen beings i'm still getting 5mph with or without a trailer! the engine light and abs light comes on numerous times a day an then go off and now the engine light stays on all the time! this is a brand new dodge 3500 6.7l turbo diesel 4x4.
Have 2 recalls the steering 1 was last year call and talk severl time, also have fuel tank heater been sence beginning of this year. Was told both on back order and never seem have them come in so can get them taken care of. I would think this be a big safty problem.
Received recall noticeon tie rod ends could fail took vehicle in to steve landers dodge in little rock ar and was told parts are on reorder from factory and they only receive parts to fix 4 trucks a month that they would call me when my time comes up on waiting list never got the call carried truck in today 8/25/2014 they said they replaced parts but cannot align front end due to ball joints are bad truck now has 42950 miles truck is dangerous to drive now it pulls to the right real bad and truck is all over the road they will not cover under warranty or recall because mileage is past warranty this is dangerous may cause accident prior to having this done when recall was given it only had 30000 miles but due to delays in getting parts it is past warrantythis appears to be a common problem with dodge and very dangerous some one is going to get hurt if this problem is not corrected on these vehicles .
The contact owns a 2012 dodge ram 3500. While driving approximately 50 mph, the vehicle shook violently intermittently without warning. The failure recurred on four different occasions. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Pulling into a parking spot and turned wheel. Left lower tie rod bolt snapped.
Vehicle pulls to the left abruptly within the first month and after 4 alignment fromthe local dealer within 6 months of use the truck still pull to the left side.
The contact owns a 2012 dodge ram 3500. The contact stated that the front tires showed signs of premature wear and the vehicle was taken to an independent mechanic who diagnosed that the front ball joints were faulty. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 27,000.
My vehicle is subject to recall n49/nhtsa 13v-529 re: left tie rod.i received notice of recall quite some time ago.i called my local dealer, lithia dodge of missoula, mt and got on "the list" of persons who are subject to the same recall but we are all waiting for parts.i think i got on the list in december.i have followed up once or twice with the dealer and they tell me they are still waiting on parts from dodge to satisfy this recall.please look into this and tell me what my rights are.thank you.
Part 01: noticed premature inboard front tire wear and cupping on both lh and rh front tires at around 28000 miles.part 02: experienced "death wobble" (uncontrollable shaking of vehicle, severe shaking of steering wheel, inability to steer vehicle) at approx 34500 miles. This happened when crossing railroad tracks at approximately 40 mph.shaking stopped when i brought the truck to a complete stop in the roadway, which nearly caused an accident with a semi truck following behind.part 03:took vehicle to tire shop to purchase 2 new front tires, and also asked for steering alignment.was told and shown by tire shop that alignment could not be performed due to defective/worn/loose front ball joints (both sides, upper and lower).vehicle has 35200 miles when new tires purchased.tire shop suggested that root cause of "death wobble" might be defective ball joints.tire shop confirmed premature tire ware was caused by defective ball joints.
Driving on interstate at 65 mph.after hitting an elevation bump where a bridge and main highway join the steering immediately began to shimmy violently. Loss of control was possible. I believed i had a blowout or steering linkage failure. I put on the 4 way flashers and managed to make my way to the emergency lane.the shimmy discontinued after i slowed below 40 mph..this could have easily caused a disastrous and even fatal situation.this vehicle is sometimes used to tow a 5th wheel rv.in addition, the vehicle was purchased new, has never been in an accident and only has approximately 21,000 miles on the odometer. This is in line with the "death wobble" information i found on line.this is very scary and unacceptable!! i was on a straight stretch of highway at the time.
The contact owns a 2012 dodge ram 3500. The contact stated that the front tires had shown signs of premature wear and the vehicle was taken to a dealer who diagnosed that the front ball joints were faulty. The vehicle was repaired but the failure recurred. The manufacturer was not notified. The failure mileage was 22,000.
The contact owns a 2012 dodge ram 3500. The contact stated that the tires were wearing prematurely. The vehicle was taken to the dealer multiple times. The technician diagnosed that the tie rod and bolt joints needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 8,000 and the current mileage was 31,300.
The track bar bracket cracked. The crack is located 2 inches above bolt hole. It didn't crack at the weld. I noticed it when the truck became a little harder to control , zig zagging in the lane. I had it temporarily welded but unknown strain causing continuing failures in bracket.
I received a recall notice in january about the left tie rod ball stud possibly breaking. I took the vehicle to the dealer and they stated that my vehicle was in need of this repair but that they did not currently have the parts. It has now been over six months and i still have not heard any word from the dealer that they have the parts to do this needed repair.
I received an official recall notice for my vehicle (recall notice n49/nhtsa 13v-529) affecting the left tie rod. I have tried having my truck serviced at two different dealerships for this recall since receiving this notice in late december 2013.the dealerships have not been able to schedule my service because they say chrysler is having difficulty sending the replacement parts.the repair delay (three months) is unreasonable and should be addressed with chrysler.is it possible for owners like me to purchase quality after market parts to repair/address only the recall issues and have chrysler cover the cost if chrysler is having difficulty finding suitable quality parts vendors?
The contact owns a 2012 dodge ram 3500. While driving 65 mph, fuel leaked from the front of the vehicle. The contact also experienced the vehicle swerving. The vehicle was taken to a dealer where it was diagnosed that the complete axle housing failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000. The vin was unavailable.
The contact owns a 2012 dodge ram 3500. The contact stated that both upper and lower passenger's side ball joints failed. The vehicle was not taken for inspection and was not repaired. The contact was concerned that the failure could impact the steering. The manufacturer was notified of the issue. The approximate failure mileage was 12,000.
The contact owns a 2012 ram 3500. After driving 50 mph over divots, the front end of the vehicle experienced severe vibration. The failure occurred without warning. The vehicle was taken to the dealer, but was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was approximately 65,000.
Driving on snow covered road i started hearing a banging noise. Jacked up truck this morning and discovered a lot of up and down movement in ball joints. This truck hasn't even been off road, dodge has had this issue for years, it's time to get these issues resolved. I am a fleet manager, we have dodge, ford and gm, dodge is the only truck with front end problems. Please help us get this issue taken care of. My truck has just over 38,000 miles, and has never been abused, even if it was, ball joints should never go out at this mileage.
The contact owns a 2012 ram 3500. The contact stated that the vehicle experienced violent shaking, while driving approximately 58-74 mph. In addition, the vehicle experienced the shaking when the vehicle was driven over divots. The vehicle was taken to the dealer where it was diagnosed that the third steering stabilizer, control arm, tie rod needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.updated 04/07/16*lj updated 05/11/18
Received safety recall around march of 2012 n49left tie rod ball stud may fracture.contacted hunter dodge in lancaster, ca and was told that the parts are not available due to high demand and hunter dodge would call me when they part comes in.i have called 3 times with the same results.i just received a second recall telling me to have the service done.contacted service department and got the same run around with no promise that the part would be available.i contacted haddad dodge in bakersfield and an appointment has been set for 7-27-14 at 7:30 am.some one needs to investigate hunter dodge and find out why i have to drive an unsafe vehicle because they cannot get this tie rod ball stud.it has been 5 months since my first contact and they still can't service this recall.
Had right front tire replaced at 25,000 miles due to wear. In january, 2014, rec'd notice from chrysler to take vehicle in for parts replacement to prevent wreck. Service dept at dealer said 'park it unsafe to drive..be 10-12 wks before part can be secured to replace'..called the recall people they said 'only 1 part per week going to dealerships to repair 2008-2012 model vehicles in the 1500, 2500, 3500 series trucks..went to dealership on jan 27, 2014, they proclaimed not to know the rate of repairs parts available..said they called and found out same info i had..but they wanted to work a deal to get us out of the unsafe truck and into a newer truck with no defaults..same price, etc as truck currently ..didn't work that way today, january 28 when we returned for figures..new truck would cost $11,000 more than what we now owe on the 2012 ..so we nixed the deal, but we still have truck unsafe to drive because chrysler won't provide the parts to make the vehicles safe..
I was backing out of my driveway with the wheel turned slightly to the right.my truck felt as though it had shifted into 4wd.i stopped, moved forward approximately five feet. Stopped and backed five feet.i then heard an air leak.i looked under my truck and found the tie rod had disengaged, dropped into the inside of the rim, and punctured the rim.my truck was disabled at this time and i called for a tow to the dealer.i researched and found this to be an issue with the 2008-11 ram truck.there was a recall (l16).this is an extremely dangerous failure for anyone moving forward at normal speeds.
The contact owns a 2012 ram 3500. While driving 40 mph, the front end of the vehicle wobbled violently. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 65,000.
The contact owns a 2012 ram 3500. While the vehicle was being reversed, the driver side lower ball joint that was attached to the pitman arm fractured. The vehicle was towed to the dealer and repaired. The vehicle was included in nhtsa campaign number: 13v529000 (steering). The vin and failure mileage were unavailable.
2012 dodge ram 3500 laramie. Consumer states problem with the brake controller *tgwthe consumer stated a dealer helped him install a universal brake controller, but it did not work correctly. The consumer stated he was able to use it, with the hand control, but not the foot control. The brakes would become very hot from trying to stop the equipment trailer without the brake controller working properly. The consumer stated when the brakes overheated, it damaged other components. Also, the headlights would go out at random times while driving at night.there was an electrical burning smell emitting from the vehicle. The consumer also stated the vehicle needed a new wiring harness and new axles. Updated 08/14/12
Had right front tire replaced at 25,000 miles due to wear. In january, 2014, rec'd notice from chrysler to take vehicle in for parts replacement to prevent wreck. Service dept at dealer said 'park it unsafe to drive..be 10-12 wks before part can be secured to replace'..called the recall people they said 'only 1 part per week going to dealerships to repair 2008-2012 model vehicles in the 1500, 2500, 3500 series trucks..went to dealership on jan 27, 2014, they proclaimed not to know the rate of repairs parts available..said they called and found out same info i had..but they wanted to work a deal to get us out of the unsafe truck and into a newer truck with no defaults..same price, etc as truck currently ..didn't work that way today, january 28 when we returned for figures..new truck would cost $11,000 more than what we now owe on the 2012 ..so we nixed the deal, but we still have truck unsafe to drive because chrysler won't provide the parts to make the vehicles safe..
We have tried since the recall to get this fixed. We pull a forty foot fifth wheel that is our home. We do not like riding in a dangerous vehicle. We have tried in yuma az. And joplin mo. Soon we will be heading for middlebury indiana. I would like to know my ride is safe.
After stopping at stop sign, vehicle turned off after hitting bump at 10mph in intersection. Key came loose in ignition. Vehicle lost power breaks and power steering. Vehicle was difficult to restart. There are no, nor has there been any keys or weight added to key since purchase in early 2016.
Experiencing dead pedal or very sluggish throttle response sometimes engine does not respond for more than 5 seconds.vehicle has been taken to dealership multiple times, technicians say they can not do anything because the vehicle does not show trouble codes.
Truck started on fire in the middle of the night and burnt down. Rear tail lights were flickering on and off prior to fire starting - we have video. Note: vehicle had not been moved or started in several weeks leading up to this event. *dt *dt
2012 dodge ram 3500. Consumer writes in regards to problems with crankcase and transmission failure. *ld
The ignition shuts off when you hit a slight bump or touch the key. This is even when driving! the truck shuts off and losses complete power, brakes, steering and lights! this is a huge problem after googling this is happening on 2009- 2019 ram truck models. We have had near misses while pulling a horse trailer and 5th wheel! this should be a recall it's very dangerous! checking dodge chrysler is aware of this issue because the 2020 models have different win modules and fobs. Help
At approximately 11:30 pm, i heard a vehicle horn honking outside in the driveway.got out of bed to investigate.observed my 2102 ram 3500 diesel truck with lights on and flashing and horn was honking.keys for truck were in the house.went outside with keys and tried key-less entry fob to open the cab door with no success.smelled smoke.opened drivers side door with regular key to see lights on dashboard all lit up.opened the hood to see lots of smoke and observed glowing wiring harness next to driver's side battery.harness was glowing orange all the way from the firewall to the fuse box (power distribution module) next to battery.went into garage to get wrenches and fire extinguisher.disconnected driver side battery but the electrical harness was still glowing orange and smoking.next, disconnected auxiliary battery on passenger side and wiring harness stopped glowing and burning.truck was parked in driveway, in front of garage, next to the house.keys were not in the vehicle at the time.vehicle was parked and not running at the time. Vehicle had not been started or driven for approximately 2 weeks prior to the spontaneous thermal event. Vehicle had approximately 56,500 miles at time of thermal event.massive short circuit appears to have originated in the fuse box (power distribution module) under the hood, causing all wires leading out of the module to short circuit, causing massive and total electrical system failure.reference nhtsa complaints:10926543 ' november 16, 201611084301 ' april 10, 201811142816 ' october 26, 2018
Had my ram truck alignment done 10 times and it still pull to the right as soon as i let go of the steering wheel. Everytime they test drive it they said its fine. They said its the crown of the road. But its not its something to do with the steering rack or components. It has less 32000 miles and been doing this since 2476 miles. I have had it to 4 different alignment shop and everytime they said it was a little off. Didnt get even 3 blocks and it still pulled to the right and the steering wheel is always offset to the right instead of straight across.
The first time was around the first of april 2013, it happened we were stopped at the end of driveway when the truck suddenly surged forward so i shoved on the brake and stopped it! another time we were at a busy intersection stopped at a red light when the truck suddenly surged forward luckily i got it stopped before it went all the way into oncoming traffic, this time i had two of my grandkids with me! i've took it to two different dodge dealerships nether could find a problem. It has happened several other times to maby to list even if i could remember all of them. After the last time i parked it i'm scared to drive it especially with my grandkids and other family members! please let me know what i can do!
The contact owns a 2012 dodge ram 3500. The contact stated that after shifting into drive, the vehicle accelerated without manual force. As a result, the contact crashed into theright side of the contact's residence. The contact did not sustain any injuries. A police report was not filed.the vehicle was taken to the dealer for diagnosis but they were unable to duplicate the problem. The manufacturer was notified. The approximate failure mileage was 32.
Parked in my driveway overnight not running.all interior lighting including dash lighting went out along with exhaust break, tow haul, cargo light.cruise control.and horn. Upon taking to dealer they said the tipm has failed and needed replaced at a installed cost of $1156.90
I was told body control module in drivers door was bad and dodge is back ordered on parts.so i am having to deal with problem
Crew cab truck.exterior ambient temperature is -22*f.interior temperature approximately +20*f and rising; defrost setting, fan speed is set to high, high heat to defrost windshield and warm up truck. Idle time of 10 minutes or less. Truck coolant temperature approximately 135*f and climbing.all snow and other materials cleared from exterior of truck.little to no moisture on interior of vehicle. While driving at speeds greater than 15mph while first starting out (within 20 minutes of starting vehicle) and changing elevations greater than 15 feet (rolling hills); expect to see a sudden build up of frost on the interior of the windshield causing complete loss of visibility.i have had to carry a scraper and be actively scraping the windshield to be able to see enough to get to the side of the road and wait for the windshield to clear itself.have almost put vehicle into ditch once due to brushing snow bank with tires after first occurrence.issue also occurs if windows are rolled down to help displace any possible moisture.issue has occurred on several occasions and it has been reported to the local dealer and dodge ram corporation.have talked with several other dodge ram owners and all are reporting similar situations.dealer has been notified of this issue on multiple occasions by multiple people and they are stumped as to how to repair / resolve this issue.claim it to be environmental and out of their control.personally believe defrost system is not of proper size / configuration to prevent issue from occurring.
The contact owns a 2012 dodge ram 3500. While driving 65-70 mph, the engine and seat belt warning lights illuminated. In addition, the rpms fluctuated and all the lights on the vehicle illuminated simultaneously. The windshield wipers also activated independently. The failure recurred multiple times. The vehicle was not diagnosed or repaired. The approximate failure mileage was 168,000.
While driving down the road the rear passenger door window switch caught fire and began filling the vehicle with smoke, all windows were up at time of fire. Driver was able to pull over and rip door panel off to put out fire. *dt
Driver side control for power windows/power locks - smoldered, smoked and then started small fire.lots of smoke - to the point we were sick from fumes.doors and window power operation ceased.the entire control panel melted and need to be extinguished.
The contact owns a 2012 dodge ram 3500. The contact stated that while reversing, the passenger's side tie rod failed. The contact mentioned that the driver's side tie rod failed on another occasion and that the failure was experienced multiple times. The vehicle was taken to the dealer who replaced the steering shaft and gear box. The contact was informed that the castor had failed which caused his tires to wear prematurely. The contact then stated that there was a small gap between the windshield and the frame and the differential was leaking. The failure mileage was 7,000.
Highway driving mostly. Going through tires. Tires keep getting chopped. We haul heavy loads and worry the vehicle is not safe for the type of business we do. But we can't get rid of it because of all this recall. The previous owner had part of the recall addressed but we still feel the vehicle is not safe. We see signs of wear and damage that should not be. Like the chopped tires.
The wheel studs break whenever i'm changing tires, i've replaced 7 total.i have to put them on very gently then i torque down by hand. I run a fleet of trucks and do mechanic work.this is the first vehicle i've had to do this on.right now i'm sittin on the side of the road because my right/rear tire fell off due to all my studs breaking. I have heard of other ram owners having issues, the dealer said that they and i'm over tightening but i've never had this before. These are lug nuts... Come on ram, get it together and do a recall.this is a safety concern.if i were on the highway with a motorcyclist next to me he/she could have died. I was moving 57mph when it felt like i was going into a dip and then i saw sparks from my rotor, and saw my tire/rim go flying out of the ditch. It passed me and now is sitting in the field. If i were hauling a trailer it would have been terrible also.
On highway 174, approximately 20 miles nw of meridian, tx, the 2012 ram 3500 veered to the right and went off the road into a steep ditch. According to the state trooper's report, a witness was driving behind this truck and saw the passenger side dual wheels with axle attached come off of the truck and go across the road before the truck left the pavement.two different employees of the wrecking yard where the truck was taken said it looks like the axle came apart.since this accident, i have spoken to another individual that this happened to also.updated 09/17/15*ljupdated 11/02/2017
My safety issue is when a lance truck camper, model 1172 is attached to truck.the cg is 6-8 behind the rear axle (even though both dodge and lance data sheets indicate it should be over or in front of rear wheel).in addition, when fresh water tank is full (and without a normal camping load), the gawr of the rear axle is exceeded.400 pounds of weight is taken off the front axle when the camper is attached to the truck.an inspection of the front tires revealed significant cupping with less than 5000 miles on the new vehicle.the truck with the camper attached is very unstable driving down the highway.i contacted both lance and the dealer i purchased the camper from.both say there are no issues and everything is in specs.
The contact owns a 2012 dodge ram 3500. The contact stated that the rear tires valve stem were located inside the wheel therefore, the contact was unable to add air to the rear passenger and driver's tires. The dealer advised that the rear passenger and driver's side tires needed to be removed in order to check the tire pressure. The manufacturer was made aware of the failure. The flat tires were replaced.the failure mileage was 9,500 and the current mileage was 10,000.
While driving down the highway, 7 of 8 lug studs of the right front wheel spontaneously broke off.vehicle became difficult to control and steer.the one remaining lug stud kept the wheel on long enough to pull onto the shoulder of the road.this was a heavily travelled interstate highway.my safety and the safety of other motorists was at high risk. Broken lug studs are available for inspection.all of them broke at the location where the threads end at the shoulder of the bolt.i had recently performed brake service and the wheels were mounted and properly torqued to manufacturer specifications. No police report or dealer inspection.i made the repairs.no prior warning of the problem.this is identical to the problem a friend had with his ram dually, that is now in a recall. Part number is 6509866aa.i have owned this vehicle since it was new.
The contact owns a 2012 dodge ram 3500.the contact stated that while driving 60 mph towing a trailer, the hub caps flew off.the problem recurred multiple times.the vehicle was taken to the dealer. The technician replaced the hubcap but was unable to determine what caused the failure. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
Alcoa 17" rims cracked in 4 places on driver side steer. Other rims beginning to crack. Had to replace all 4 alcoa rims.
The contact owns a 2012 ram 3500. The contact received notification for nhtsa campaign number: 21v398000 (wheels) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Alumimum wheel cracking cracked in may or june 2016 and in nov. 2016
The contact owns a 2012 ram 3500. While driving approximately 70 mph and towing a 2017 wood deck trailer fmcw-11000-20s, the contact heard a banging noise underneath the floorboard. Suddenly, the front drive shaft and transfer case separated and blew up. There were no warning indicators illuminated. The contact pulled over to inspect the vehicle and was informed that his hubcap fell off. While attempting to shift the gear into drive, the gear shifter failed. Upon further inspection of the vehicle, the contact noticed that fluid leaked onto the ground from underneath the vehicle and that the transfer case and drive shaft were gone. The vehicle was towed to king city chrysler center (1603 broadway st, mt vernon, il 62864 (618) 242-6600) where it was diagnosed that the transmission was cracked, the axle was compromised, and the transmission, front drive shaft, transfer case, entire front axle, fuel lines, transmission wiring harness, shift cable, and transmission cooler lines all needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 127,900.
The chrome trim in the center console of the 2012 dodge ram 3500 laramie longhorn edition catches the sunlight and causes glare into the driver's eyes. This needs to be looked at. A wreck almost happened. It is blinding.
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