We found the following complaints for MINI COUNTRYMAN (2020)
Read complaints for MINI COUNTRYMAN (2020)
While driving in 10 degree f weather, the mini countryman overheated within 3 miles of driving from originally turning the car on (10 minutes of run time). The dealership noted that a rock passed through the grill that protects the auxillary cooling radiator and damaged the radiator, causing a leak. The new 2021 mini countryman cars contain a rock guard over the grill because they recognize this as a dangerous problem, but they have not fixed the problem with any car from a previous year. A simple rock guard having been installed is a very inexpensive and cheap solution that mini does not tell customers about until their car overheats and the bill is not covered under warranty. This situation was dangerous because it left the vehicle occupants stranded in freezing weather, where one person became borderline hypothermic (95f body temperature).
My 2020 awd mini cooper countryman was sold to me with "performance" tires; no disclosure of this fact was provided during the sales process. Soon after taking possession of the vehicle, one tire picked up a nail causing loss of pressure. During the process of fixing the problem, i learned that the vehicle had performance tires as evidenced by the smooth tread and later verification from my mini sales person. Because i live in maryland, a state with a distinctive winter season, my research confirmed that performance tires (also know as summer tires) are extremely dangerous in cold weather. It became apparent that the tires needed replaced for my safety. I completed this at my own expense. I believe that mini cooper, without compunction, put my life in danger.i question how many accidents have occurred in these cars during cold weather without recognition that the tires might have been the source. It would appear that it is a standard practice in "mini world" to sell many cars this way. I reported the problem to mini and was assured that a complaint report would be submitted. I requested a follow up concerning mini's response to my complaint and was told that i would receive none and should not expect it. Submitting a "report" was the end of the issue as far as mini customer service was concerned. It is my firm belief that any car sold with performance tires should come with a clear disclosure signed by the buyer for safety reasons. Ideally, mini cooper should stop the practice all together. Please investigate; save a life!
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