We found the following complaints for MERCURY VILLAGER (1998)
Read complaints for MERCURY VILLAGER (1998)
Vehicle was in an accident on20-jul-99. Upon impact,air bags deployed, but vehicle continued to accelerate in the intersection. Consumer wanted to know if airbags deployed should vehicle havestopped.
While stopped at a red light, dual front airbags deployed, causing my car to lurch forward into vehicle in front of mine.very little structural exterior/interior damage was done to my car which indicated that the airbags may have either caused the accident, or gone off unnecessarily at too low a speed.on the very same day, a safety recall notice from ford motor co. Arrived in the mail indicating that there is also a defect in the filler pipe vent hose of my vehicle which could cause a fire. Did this somehow cause a malfunction of the airbag sensors?or is there a fuel line irregularity that could have caused the sudden lurching forward of my car?i had noticed in the weeks prior to this incident, somewhat jerky acceleration of my car, but thought it was just due to the cold weather. Also, there is evidence of gasoline or oil having leaked from car on the floor of my garage. My husband and i only noticed this when we returned home after the accident, and our car was not parked in its usual spot.i hope you can investigate this matter.i believe that if airbags were to go off spontaneously at a higher speed, they would most certainly causea complete loss of control of the car, and possible fatalities.additionally, if one's foot is accidentally released from the brake pedal, but not placed on the accelerator, should the car lurchor surge forward?i feel that the trauma and sudden deployment of the airbag may have caused me to recoil and release the brake,thereby causing a loss of control of my vehicle.fortunately, we were stopped at a light, and my children and i only sustained minor physical injuries.
Vehicle was involved in a frontal collision, and the airbags did notdeploy.vehicle was totaled.dealer has been notified.
22 month old child was able to pull the clasp apart on built in childsafety seat.qcaw
My husband uses our mercury villager van for his work. He was going to a job and was traveling when he stated the van lost power, the engine actually turned itself off. He was able to get off the road before he was involved in an accident. He proceeded to try restarting the van. It did not work, so we had the van towed to our home. He check to see if the motor was tied up but it was fine.he changed batteries, because during the event, the battery was drained. After about 3 hours, the van miraculously started. We have spoken to a couple that had this happen to them. They stated that if the oil gets close to 1 quart below level, the sensors automatically shut off the engine. This is dangerous.my husband could of been in a serious accident when the engine turned itself off. There were no engine lights signifying low oil.please check and advise. Thank you.
Brakes, steering, body, and engine malfunctions.
Air conditioner failed due to failure of the blower motor, however continues to experience problems.
The contact owns a 1998 mercury villager.the contact stated that the rear brake lights illuminated and failed to turn off although the brake pedal was not depressed. After inspecting the vehicle and cruise control switch the contact discovered that the plastic bushings located on the brake pedal against the stop light switch were cracked into pieces causing the rear brake light to remain illuminated. The plastic bushings were replaced by the contact. The vehicle was repaired. The manufacturer was not notified. The failure mileage was 116,000...updated 09/30/14updated 2/27/2015
The contact owns a 1998 mercury villager.the contact smells a strong odor of fuel, which can be noticed both inside and outside of the vehicle.through research, the contact discovered nhtsa campaign id number 00v419002 and nhtsa action number ea00015 (fuel system, gasoline:storage:tank assembly).he took the vehicle to the dealer and provided them with the information he found online.the contact left the vehicle at the dealer for the day.he retrieved the vehicle the following day and noticed that the repair was not performed.the dealer stated that the vin was excluded from the 19 year recall range.the manufacturer agreed with the dealer.the vehicle has not yet been repaired, but the contact believes that his vin should be included.the failure mileage was 80,000 and current mileage was 130,000.
The contact owns a 1998 mercury villager which was purchased in 2007. She stated that the fuel filler hose had several cracks in it. The cracks in the hose caused major gasoline fumes to enter the interior of the vehicle. Although there was a recall for the failure, nhtsa campaign id number, 00v419002, fuel system, gasoline storage tank assembly her vin was not included. On a separate occasion, the vehicle would not accelerate. The vehicle was towed to her home where an independent mechanic stated that the sub-frame on the vehicle was cracked. No repairs had been made to date. The failure and current mileages were under 189,732.
Gas gauge in the tank failed.yh
Gas gauge failed.yh
Gas guage continuously reads lower than actual. Reports 'e' when 1/4 tank of gas still left.returned to dealer 4 times and they replaced the "sending unit" twice (after they told me they couldn't find anything wrong twice).still no resolution.it's been like this since i purchased the vehicle at approx. 500 miles, and now i'm up to about 8000 miles.i have a 20 gallon tank and am averaging 20 miles per gallon.however, the guage reads 3/4 after only 50 miles; 1/2 after 150 miles; 1/4 after 225 miles and 'e' after 180-190 miles.
Fuel leak under the hood
The contact owns a 1998 mercury villager. The contact stated that the vehicle emitted a strong fuel odor in the cabin. The odor was primarily observed near the front end of the vehicle at all times. When the heat in the vehicle was activated, the odor intensified. The contact stated that a certified mechanic concluded that the failure of the vehicle directly related to nhtsa campaign number: 00v419002 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vin was not included in the recall. The approximate failure mileage was 202,000.
The child safety lock on the sliding side door of vehicle was inoperable .the consumer felt that the children could open the door while the vehicle was in motion.the dealer has been informed of the problem. *nlm
Dt:1998 mercury villager.the consumer states all of the doors are locking on theirown.this has happened a couple of times.the vehicle has not been inspected by the dealership to see why this was occurring.he has not yet contacted mercury.this started on august 15, 2005.this almost locked the consumer's child in the car. Thiswa sa keyless entry locking system.
The power door locks lock when ever they seem to want to, when i unlock them they will lock again as im trying to open the door.
A defect in the keyless entry system of 1998 model year mercury villager minivans causes uncontrolled locking and unlocking of the vehicle doors.company is aware of the defect and a technical memorandum exists regarding this problem but the company refuses to take responsibility for repair of the defect.
The vehicle automatic door locks automatically lock the doors this has happened innumerable occasions.this began shortly after purchase of the vehicle in 1998, and continues today.the doors ar not to lock if the keys are in the ignition, and they do.this has occurred while driving the vehicle, while it is parked, when entering, and exiting the vehicle.the interior doors do not override the locks, and in an emergency, one would be unable to exit the vehicle if they were to lock.usually this occurs most often when the doors are being closed; and if the battery is unhooked, and reconnected, it may remedy the situation for several days.the rear automatic windows go out when you press the buttons to make them go in, and the rear wiper stays down as if the window is unlocked.that can be remedied by unlocking the window, and relatching it, it usually stays up for 2-3 days.when you attempt to retract the rear windows, they will not go in automatically.i have contacted putnam lincoln mercury in fort smith, arkansas, and i do not have the money to complete these repairs which could possibly cause injury or death if the doors locked someone in.in other news, the gas pedal is sticking also, this happens when you take off in the vehicle, and happens every time.this has also been reported to the dealership.
Whenconsumer closes the door all four doors will lock. Dealership was unable to determine a cause of defect. There are tsb's 982012/ 98225/ 98236/ 984814/ 984815,and 5051 for this defect.please provide any additional information/attachments.
Vehicle locks automaticallty while being driven, sitting still in parking lot, garage, etc.this has happened on several occasions.the date indicated below is just the last time.
1998 villager-4 rapid acceleration situations-starting to brake the engine startsrevving up to the point you cannot hold the car with the brake, only by shifting to neutral.sept.2005,10/2006, 8/2010 & 12/09/10.caused accident on 12/09 and totaled vehicle.fortunate no injuries but a very shook up driver trying to get it stopped.it dragged her across the intersection up onto a sidewalk and took her several feet down the sidewalk barely missing houses & trees. All the time she was pushing on the brake & the engine was racing & the tires were digging up the dirt dragging the vehicle.ran over a two foot stump & the van finally came to a stop.the driver was very shook and this all happened through no fault of hers.this problem was reported to nhtsa when the 9/2005 incident happened.there have been at least 4 or 5 other reports of the same problem with the 98 villager.the power trains in the villager are built by nissan. Very fortunate the driver was not injured or that no one was on the sidewalk at the time.something definitely needs to be checked about this problem before someone gets injured or killed.i have several pictures of this last incident if someone would be interested in seeing what happened.
Transmission mounts failed causing noise.
Sometimes when i go from a stop position or slow down and you want to accelerate, you put your foot down and get nothing, when tap harder on it, it will lurch forward, and whip back your passengers (children).it seems to occur when humidity is higher, regardless of season.
The vehicle was in park when a small child mistakenly knocked gear shifter to reverse.the vehicle rolled backwards onto the grass which helped it come to a stop. *nlm
Vehicle vibrates uncontrollably at speeds of 70mph and higher.dealer has not been able to determine the cause or correct the problem.the cause for the vehicle's vibration was found to be transmission.the transmission fluid and screen was replaced.
Dt: contactput the vehicle in park and exited the vehicle and it rolled backwards. The door pulled the contactunder the vehicle, and both sets of tires ran her over. She sustaineda broken pelvic bone, a broken hip, a broken femur,abroken knee, a broken ankle, and a broken back from l1-5. As a result, she spent the summer in a nursing home. The vehicle has not been to a mechanic for this problem.
Due to a defective transmission gear switch that malfunctioned, engine check light came on. Speed reduced unexpectedly which may have caused a rear end crash.please provide further information.
I have owned a 1996 and 1998 mercury villager. Both vehicles had a failure of the driver's side cv boot with the eventual failure of the trans axle cv joint.each time the transaxle had to be replaced.
Under side of vehicle is defective. While driving front end squeals,sounds like bottom of vehicle is falling apart. Also seat belts are defective. Dealercurrently has vehicle. Cause unknown.
Driver right rear corner was missing a bolt which secures the driver seat to the floor. In event of accident ifseatmoved forward it may have caused injuries.please provide further information.
Power seatsinvehicle are defective.when trying to reclineseat, can automatically fall back even ifconsumer tries to stop it.has not contacted dealer.l
Consumer took vehicle todealership because of a noise that was being heard when applying the brakes.dealer maintainedthat the brakes were fine, yet the noise continued. It could be heard when vehicle was going at 35 mph.
Brakes, steering, body, and engine malfunctions.
While making a sudden stop by depressing the brake pedal, vehicle wentinto a sudden extended stopping distance, causing consumer to depress brakes again. Please provide further informaton.
When the consumer applied the brakes, they locked up and caused extended stopping distance. *nlm both front brakes locked up within less than a month apart.there was a problem with both rear brakes and the left front caliper locked up. *scc
Consumer applied brakes to come to a stop at intersection, pedal felt hard, and vehicle went through intersection. Dealer stated both rear calipers were frozen, and one front rotor was rusted. All parts were replaced. On july 26,2002 consumer applied brakes at 10 mph, pedal felt hard, no braking action. Vehicle at dealer at this time. The booster was replaced, however it is uncertain as to if this will remedy the problem.
While turning into a parking space at a low speed and applying the brakes pedal went to the floor and the vehicle kept going.dealer has not seen vehicle.
While making a sudden stop consumer would have to apply force to the brake pedal.dealer has been contacted. Please provide further informaion.
Brakes continually failing and making noise, unable to rectify.
Consumer applied brakes to come to a stop at intersection, pedal felt hard, and vehicle went through intersection. Dealer stated both rear calipers were frozen, and one front rotor was rusted. All parts were replaced. On july 26,2002 consumer applied brakes at 10 mph, pedal felt hard, no braking action. Vehicle at dealer at this time. The booster was replaced, however it is uncertain as to if this will remedy the problem.
Brake pedal and the accelerator pedal are too close.also, height ofbrake pedal andaccelerator pedal are the same which caused pedal misapplication.please provide any further details.
Design problem; the brake pedal and the accelerator pedal are the same height. If driver has part of foot on the brake pedal he steps on the accelerator pedal at the same time. Driver was involved in a crash on june 1, 1988 because of problem.
Brakes, steering, body, and engine malfunctions.
Consumer's 4 year old child was able to shift the lever out of the park gear while vehicle was parked on an incline.vehicle rolled across several streets before crashing into a neighbor's truck parked indriveway. Dealership indicated that thesteering pinbroke.
The vehicle was in a rollover accident and the roof collapsed to the seat headrest. Vihicle was totaled.
My electro-hydraulic door locks activate automatically upon departure or entry into vehicle. I can activate opening the doors with the clicker as i approach the vehicle and they will lock themselves before i can get to the vehicle. The locks activate upon my departure from the vhicle at times. If i forget to remove the keys from the ignition , i"m locked out. I also notice a sloshing sound coming from the right rear of the vehicle.
Design of the door locks activate when engine is running, motor must be shut off to open doors.
Doors lock and unlock on their own. It happens intermittently; also,when pressing key pads to lock doors,and sometimes it will not lock. Please add vin.
Automatiac door locks lock on their own, they do that when engine is running and when it is not.
Power locks would lock all the doors when getting out ofvehicle,when the door is closed it locks all doors, dealer was notified, and no repairs were made. *jg
I have had numerous problems with the locking system on this vehicle.the door locks will lock on their own at inopportune times.they will lock when doors are shut, or when driving over a bump in the road.at times, they will immediately lock back when attempting to unlock the vehicle, making it difficult to enter or exit the vehicle.i have been told by a service manager that they have had bulletins out on this problem.the dealership where i bought the vehicle has made five attempts to fix the problem to no avail.the last time it was in the shop, they replaced the actuator, and the sec timer.however the locking system is still not working.i was told that ford knows that there is a problem, but they have no fix for it at this time.
Automatiac door locks lock on their own, they do that when engine is running and when it is not.
Sliding door opens while driving/does not lock and unlock properly.
Hinge on the door allows the door to go into fender duringaverage wind storms, resulting in damage.
Under side of vehicle is defective. While driving front end squeals,sounds like bottom of vehicle is falling apart. Also seat belts are defective. Dealercurrently has vehicle. Cause unknown.
The contact owns a 1998 mercury villager which was purchased in 2007. She stated that the fuel filler hose had several cracks in it. The cracks in the hose caused major gasoline fumes to enter the interior of the vehicle. Although there was a recall for the failure, nhtsa campaign id number, 00v419002, fuel system, gasoline storage tank assembly her vin was not included. On a separate occasion, the vehicle would not accelerate. The vehicle was towed to her home where an independent mechanic stated that the sub-frame on the vehicle was cracked. No repairs had been made to date. The failure and current mileages were under 189,732.
The strut tower is rusting bad and is about to break off.it is every time my wife and kids go some where it couldbreak throw and cause massive damage and put their lives in danger.just hope it does not break on the highway.
Vehicle vibrates uncontrollably at speeds of 70mph and higher.dealer has not been able to determine the cause or correct the problem.the cause for the vehicle's vibration was found to be transmission.the transmission fluid and screen was replaced.
In the past year my van has had 3 alignments all on the front right wheel.i've been told that the roads in okla. Are the reason . My husband drives 50 miles every day for work and his car does not have an alignment problem.my thought is if the roads are so bad here why aren't there more cars getting alignments checked every day?i wondered if other people have encountered this problem?
In the past year my van has had 3 alignments all on the front right wheel.i've been told that the roads in okla. Are the reason . My husband drives 50 miles every day for work and his car does not have an alignment problem.my thought is if the roads are so bad here why aren't there more cars getting alignments checked every day?i wondered if other people have encountered this problem?
There was a loud explosion while the consumer was traveling. It was found out that the right strut spring was broken.
Vehicle was going 40mph whenright side dropped to the ground. Problem was due to a broken coil spring, which also dug a tread groove in tire.dealer and manufacturer area representatives were notified. Manufactuer took partial responsibility for replacing broken spring.
Front coil spring broke while driving causing damage to vehicle.dealer has been notified. Please provide further information.
1998 mercury villager parked. When family returned to van and got into it, the front left (drivers) side coil spring snapped. Able to slowly drive vehicle to garage to replace both springs.
Passenger side coil spring rusted in half and broke. Spring came down onto tire. I had to buy new spring,coil,and strut.
Front wheel bearing nuts have no castle washer between the nut and the cotter pin.there is a 3/16 gap between the nut and the cotter pin.nut on my car loosened enough to allow more than 1/4 inch play at the top of the tire.not yet confirmed by dealer.
General amer-g3go tires (no size) were replaced after 30,360 miles, the front tires wore down only after 9600 miles.
While driving about 60 mph heard a loud noise from rear passenger tire.general aneri g4s, size p205/75r15.
Front tires worn out excessively (goodyear 205-75-15). Mjs
Pe00 020; consumer was traveling about 70mph onhighway and heard a noise and vibrations.she pulled over to the shoulder and noticed thatfront driver's tire tread had separated .firestone, #wilderness #at, p23575r15.she has contacted firestone, an dis waiting for a response.
Due to a defective transmission gear switch that malfunctioned, engine check light came on. Speed reduced unexpectedly which may have caused a rear end crash.please provide further information.
No summary listed for above vehicle.
Vehicle was in an accident on20-jul-99. Upon impact,air bags deployed, but vehicle continued to accelerate in the intersection. Consumer wanted to know if airbags deployed should vehicle havestopped.
Consumer was sitting in vehicle when she put vehicle in drive with foot on brakes, and suddenlyvehicle was moving full throttle ahead. Vehicle crashed into the garage, exiting the garage on the other side, then went through a 4 1/2 ft. Drop to the lower yard and then 25 feet before stopping. Vehicle is at jeffery buick, nissan, in roseville---810-285-3166 (jef), claim # 7570.
Engine ran away in full high speed.consumer pulled over to shutengine off, and it restarted with no problem. Vehicle was taken todealer, butproblem couldn't be duplicated.on may 26, 2001 ,vehicle was in reverse andengine went up to 5500 rpms.
While driving, throttle sticks, consumer states that the dealership has been contacted many times, but they can not find a fix and they don't seem worried about doing so, consumer is requesting a new vehicle until this problems is corrected.
The vehicle automatic door locks automatically lock the doors this has happened innumerable occasions.this began shortly after purchase of the vehicle in 1998, and continues today.the doors ar not to lock if the keys are in the ignition, and they do.this has occurred while driving the vehicle, while it is parked, when entering, and exiting the vehicle.the interior doors do not override the locks, and in an emergency, one would be unable to exit the vehicle if they were to lock.usually this occurs most often when the doors are being closed; and if the battery is unhooked, and reconnected, it may remedy the situation for several days.the rear automatic windows go out when you press the buttons to make them go in, and the rear wiper stays down as if the window is unlocked.that can be remedied by unlocking the window, and relatching it, it usually stays up for 2-3 days.when you attempt to retract the rear windows, they will not go in automatically.i have contacted putnam lincoln mercury in fort smith, arkansas, and i do not have the money to complete these repairs which could possibly cause injury or death if the doors locked someone in.in other news, the gas pedal is sticking also, this happens when you take off in the vehicle, and happens every time.this has also been reported to the dealership.
My 1998 mercury villager mini van has a problem with the accelerator.the pedal can be hard to push sometimes causing to push down too far.several times the accelerator became stuck causing the vehicle to lunge out of control.i felt very unsafe and i am concerned about the condition.
Accelerator pedal sticks, at any speed. Consumer has to press pedal hard to get it to unstuck, problem getting worse. Dealer saidthrottle body needs to be replaced.
Design problem; the brake pedal and the accelerator pedal are the same height. If driver has part of foot on the brake pedal he steps on the accelerator pedal at the same time. Driver was involved in a crash on june 1, 1988 because of problem.
When depressing gas pedal to gain speed pedal becomes stuck and will not depress to floorboard. Please provide further information.
Bought used 1998 mercury villager in june, 2004.from june through present date, we have had accelerator pedal sticking in upright position causing lurching from a stopped position due to having to press down unusually hard to accelerate.due to this "failure", i do not want to crash into someone in front of me in traffic to move forward into traffic from a stopped or slowed position. I have sprayed wd40 on the pedal from inside the vehicle that relieved the problem for a little while, but it has started sticking again.
The accelerator pedal some times sticks were you can not give it gas.this has been happening for about 3 yrs.it causes fear, because you if you had to speed up some time it will not let you.
After making a stop tied to return to normal speed.consumer had to depressgas pedal very hard to gain speed. Please provide further information.
Accelerator pedal sticking intermittently. Dealer was not notified at this time.feel free to provide any further details on this matter.
The vehicle automatic door locks automatically lock the doors this has happened innumerable occasions.this began shortly after purchase of the vehicle in 1998, and continues today.the doors ar not to lock if the keys are in the ignition, and they do.this has occurred while driving the vehicle, while it is parked, when entering, and exiting the vehicle.the interior doors do not override the locks, and in an emergency, one would be unable to exit the vehicle if they were to lock.usually this occurs most often when the doors are being closed; and if the battery is unhooked, and reconnected, it may remedy the situation for several days.the rear automatic windows go out when you press the buttons to make them go in, and the rear wiper stays down as if the window is unlocked.that can be remedied by unlocking the window, and relatching it, it usually stays up for 2-3 days.when you attempt to retract the rear windows, they will not go in automatically.i have contacted putnam lincoln mercury in fort smith, arkansas, and i do not have the money to complete these repairs which could possibly cause injury or death if the doors locked someone in.in other news, the gas pedal is sticking also, this happens when you take off in the vehicle, and happens every time.this has also been reported to the dealership.
Rear window on liftgate door shattered for unknown reason. Dealernotified and refused to repair. Consumer took vehicle to another dealer and they repaired it at no cost.
Design of right hand mirror makes other vehicles appear further away than they actually are . Consumer has contacted dealer and manufacturer.*ml
Driver's side mirror cracked.
Would like to have the window hinges replace with ones that will not open by themselfs.
Both passenger/driver side rear manual popped out. Windows do not close properly, and can be opened from the outside in the locked position. A person can wedge a hand between the glass and weather seal in the locked position. Protrudes appx 3/4 inches out of alignment from fixed automatic rear window. Dealship stated that no adjustment could be made, and thats its normal on this model.
Front wheels are hard to move with the steering in very cold climete. This may cause accident. My car is still not fixed.
Consumer was traveling 15mph and entering into a school parking lot and she ran over a speed bump.rear right wheel fell offdue tomaterial that was attached towheel was defective.dealership aware ofproblem.
1998 mercury villager's front left wheel came off of the vehicle. The wheel bounced over the center wall and the vehicle drove off the right side of the road to a controlled stop.the front left fender was dented and scraped as well as the lower portion of the driver's door.the left front wheel lug nuts sheared off, one was still partially intact.
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