We found the following complaints for MERCURY VILLAGER (1996)
Read complaints for MERCURY VILLAGER (1996)
Airbag light came on the dashboard. Consumer took vehicle to dealership, andairbag monitor was replaced.mechanic toldconsumer that it was a good thing theybought it in when they didbecause there was a potential danger.*ml
While turning from street into a short steep driveway approach, front lower bumper facia drug very slightly on the steep approach ramp setting off the airbags, which broke the windshield, cracked the dash, snapped all four back side window latches, and caused back neck and shoulder injuries to the driver.
Air bag light flashing.diagnosed by dealer as air bag monitor or wiring issue.was told by service person"don't worry i don't believe in air bags".vehicle is only 4 years old.this system should have a lifetime warranty.
All doors automatically lock on their own. Cannot get in or out unless key is used. Also would beep & honk on its own. The air bag light would also come on. Had taken to dealer & mechanic can not repair problem.
Airbag light illuminated.
The air bag system monitor is inoperative, the dealer states the air bag system becomes inoperative when the light is flashing or when it is being recalibrated.
False deployment of airbags, no impact or crash.
The airbag light on my 1996 mercury villager flashes from the time the car is turned on until the car is turned off. I am afraid that the airbag will be released at any given time while i am driving. *nlm
Air bag light is flashing.not a result of any type of collision.dealer said this is not a covered part.if this part is integral to the safety system, it should be part of the warranty.
While driving both airbags deployed without warning. Vehicle was not in accident. Dealer contacted. Please add vin.
While pulling into a driveway dual airbags deployed inadvertently. As a result, the air bags cracked thewindshield.
Vehicle was involved in a frontal collision at 45mph. Upon impact, airbags did not deploy, resulting in minor injuries.
Air bags deployed for no reason.the previous day the vehicle would not start and was towed to the dealer.they stated that nothing was wrong.
While driving bumped another vehicle and air bag deployed unnecessarily.
The keyless entry system is inoperative, when entering the code for the keyless entry the doors will unlock then lock again, when the consumer locks the doors the passenger front door lock grinds and sometimes will not lock.nlm
Head control module wire harness inback of the dash panel burned up.wires were completely melted.several electrical related problems:battery failure, open circuit in main engine harness to egr solenoid, overhead light failed, power door locks were operating by themselves, power locks would not lock with the switch, rear windshiled wiper switch failed and rear wipers would not stop even after fuse was removed, sliding door would not open with remote or switch.check engine light illuminated.power steering pump noisy and was replaced.air conditioner motor failed.when locking vehicle with key, horn would operate, keyless entry had just been installed.
The car continually locks itself (power locks). If i'm outside the car i have to repeatedly try to unlock it while at the same time it relocks itself. After numerous attempts it will stop and let me in. Same is true if i'm in the car except now i can't get out. It's usually much worse during the day than at night. Doesn't matter if you're in the car, trying to get in or nearby (i don't have a remote nor is it an option). The car can be sitting idle for hours and then all of a sudden starts locking and unlocking itself in rapid succession. Rarely if ever does it end up unlocked. Will occasionally go through the same procedure while driving. It doesn't effect anything but all the door locks (at least that i have been able to ascertain). If it matters i could send a video of this problem. The question below of when does this happen is moot. It happens every day at anytime. I've tried numerous workarounds with little success because the car seems to adapt and then becomes more difficult. ( believe me, i know what this sounds like.)
I purchased a used van, there seem to be several recalls either not idenitfied or not know about, either way they were not fixed. I have been unable to fine a dealer whom will acknowledge the recalls and repair them.
After turning the key in the ignition switch for the second time there was an explosion under the hood. The entire engine compartment caught on fire. From looking at the hood, it appeared that one of the hottest points was over the battery area. Everything forward of firewall was totally burned. The fire was put out by the fire department. Please provide any further details.
Head control module wire harness inback of the dash panel burned up.wires were completely melted.several electrical related problems:battery failure, open circuit in main engine harness to egr solenoid, overhead light failed, power door locks were operating by themselves, power locks would not lock with the switch, rear windshiled wiper switch failed and rear wipers would not stop even after fuse was removed, sliding door would not open with remote or switch.check engine light illuminated.power steering pump noisy and was replaced.air conditioner motor failed.when locking vehicle with key, horn would operate, keyless entry had just been installed.
While driving any speed consumerheard a ticking noise coming from the engine. Dealership did not resolve the problem.
While driving onhighway engine stalled without prior warning. Vehicle had to be towed.then, at dealer mechanic said that problem was due to an engine blown that had cracked the block. Engine needed to be replaced.please provide more information.
Head bolt snapped inside the engine, causing damages inside the timing belt gears and locking up engine. Dealer notified.
When buying van i noticed a loud clacking noise in engine on cold starts. I said i didn't want car. They said if they put a new engine in car (23,000mi)would i buy it. I said yes. They put a rebuilt engine in van instead and didn't tell me. Now has 31,0000 miles on it and is clacking again plus shakes car violently first 6 to 8 seconds when starting cold. (intermittently) mechanic said it has bad piston problems. Ford motor co. Refuses to correct problem. Says it's out of warrenty. Why should i have to pay to replace the second bad engine in that car. They replaced a bad engine with a bad engine. I suggested trading car in for another one and they reluctantly offered me $4,000 to $5,000 max as trade in because the car had a bad engine. I was willing to purchase a new 1999 villager($22,000+). I'm being screwed badly by a company that refuses to acknowledge it has an engine program problem. Help me please. Dave mc manus.
Engine noise,kind of loud.also,engine light came on. Contacted dealer, and thedealer said they should replacetensioner.after the defective tensioner was replaced, the dealer indicated that the engine needed to be replaced as well.however check the engine light came on and stayed on after the engine was replaced.the air bag light was flashing continuously.
While driving at any speed vehicle completely shut off.
Crankshaft broke while driving at 60 mph , causing power loss. This condition could have caused a collision on the freeway. Vehicle inspected by independent repair shop, and informedconsumerthat crankshaft has had cracks in shaft before the breakage. Asking nhtsa to look into this matter and provide additional information.
While traveling 75mph vehicle made grave noises & then died out. Maneuvered to side of road. Could not check engine oil due to dip stick not removable. Towed to mechanic & informed consumer tha t under hood froze up due to lack of lubrication.
While driving vehicle started choking and then it cut off. Contacted dealer, cannot find cause.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
I was gettingon the expressway over in the passing lane the van made anoise i turn down the radio to listeni lost pressure the van shut down . I had oil ,water i just dont under stand what happen i was told that i need an enginenever had a warning sign and i always keep my oil change and other item acorrdingmanufacuturer.
Van stalled.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
A day after takingvehicle for manufacturer'srecall awf40c-f 00 s 59 repairs filler hose had to be changedbecause it could cause a fire. Whenconsumer was driving about 40mphengine startedjumping. Then,caught on fire just like it said inrecall.the vehicle had exhaust leak at the manifold.the consumer says he does not know the cause of the fire.
Consumer experiencing motor problems.
Driving down the road at approximately 15mphengine stalls.also when opening passenger's side door something triggers inside the lock mechanism, which causesthe door to automatically lock.
Check engine light illuminated, dealer stated egr valve was dirty and needed cleaned, however light illuminated again and with an unusual noise, consumer learned that engine was to be replaced and monies should not have been paid for egr valve cleaning and belt tensioner replacement, consumer is requesting reimbursement for those repairs, after engine repair consumer noticed od off light flashing, check engine light illuminated, whining noise from engine, and power steering made noise as steering wheel was turned, all of this happened before consumer put vehicle in drive and feels these additional failures are due to the installment of the new engine.
While driving at highway speed and for a long period of time, the vehicle stalls unexpectedly almost resulting an accident.won't restart for about a half an hour.been to dealer numerous times.dealer cannot determine problem.cause unknown. *ml
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
No summary listed for above vehicle.
Vehicle has stalled 7-8 times at any speed, dealer cannot remedy the problem.while starting the vehicle, consumer smells gas, the fuel pump failed, consumer had it replaced, and is seeking reimbursement.*jg
While making a turn through an intersection the steering and brakes failed, the driver coasted to the side of the road and tried to turn the key, the vehicle did not start, then the driver turn the vehicle off and restarted the vehicle and it started.
Vehicle has stalled without warning at least 12 times over several years.this happens at any speed and has always happened in hot weather.the last several times were on a busy, curvy highway with no room to pull off road and almost led to an accident.the villager's fuel pump becomes very noisy when trying to restart engine.after about 15 to 20 minutes it will restart.please inform me of what the problem could be.it has never happened in cold weather.i am afraid an accident could happen.there is no warning at all.
When buying van i noticed a loud clacking noise in engine on cold starts. I said i didn't want car. They said if they put a new engine in car (23,000mi)would i buy it. I said yes. They put a rebuilt engine in van instead and didn't tell me. Now has 31,0000 miles on it and is clacking again plus shakes car violently first 6 to 8 seconds when starting cold. (intermittently) mechanic said it has bad piston problems. Ford motor co. Refuses to correct problem. Says it's out of warrenty. Why should i have to pay to replace the second bad engine in that car. They replaced a bad engine with a bad engine. I suggested trading car in for another one and they reluctantly offered me $4,000 to $5,000 max as trade in because the car had a bad engine. I was willing to purchase a new 1999 villager($22,000+). I'm being screwed badly by a company that refuses to acknowledge it has an engine program problem. Help me please. Dave mc manus.
While driving oil light came on, and thenalloud noise came from engine,causing engine to drag. Consumer had oil change twice, and fixed problem temporarily.
Head control module wire harness inback of the dash panel burned up.wires were completely melted.several electrical related problems:battery failure, open circuit in main engine harness to egr solenoid, overhead light failed, power door locks were operating by themselves, power locks would not lock with the switch, rear windshiled wiper switch failed and rear wipers would not stop even after fuse was removed, sliding door would not open with remote or switch.check engine light illuminated.power steering pump noisy and was replaced.air conditioner motor failed.when locking vehicle with key, horn would operate, keyless entry had just been installed.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
Engine noise,kind of loud.also,engine light came on. Contacted dealer, and thedealer said they should replacetensioner.after the defective tensioner was replaced, the dealer indicated that the engine needed to be replaced as well.however check the engine light came on and stayed on after the engine was replaced.the air bag light was flashing continuously.
Engine died $5000 repair secret service warranty to replace not honored by dealer.
While driving 40-50mph the vehicles components lock up and the engine goes. Dealer has not been able to duplicate the problem.consumer stated this has happened 3 to 4t times nearly causing accidents.
I noticed there was an exhaust smell seeping into the van, i did some research on the internet and found that it was a common problem with quest's and villager's snapped exhaust manifold studs.i checked under the hood and sure enough there were 2 studs broken and missing.i called several dealers and got quotes and found a nissan dealer to do it for $800 they seem to have more experince doing it since it also is a problem with pathfinders and maximas. I called ford and they flat out refused to help out at all!
Heat shield around exhaust system loose.
Recall 00v419002/ fuel tank vent hose, received letter on 17 feb 2001. At that time consumer was told by dealer parts were not available yet. On feb 26 2001, consumer started vehicle, and after a few minutes there was smoke . Then fire startedunderhood. Dealer denies this could have been caused byfuel tank vent hose.
There is a very strong smell of fuel vaporsthat filter through home when van is parked in the garage over a 3 hour period. The dealer is aware of the problem. The van is being checked by the dealership.
Exhaust gases escaping into the passenger compartment because of an exhaust manifold bolt failure.
Exhaust manifold bolts sheared off, allowing exhaust fumes to seep into interior of van. Have to drive with windows cracked open to avoid getting sick. After internet search found there are thousands of others with this same problem, but ford refuses to do anything or help out with the costs which will be several 1000 $$.
Intake manifold bolt sheared off while traveling onhighway. Exhaust fumes were leaking frompipe area.dealership is aware of problem.
Exhaust manifold bolts shearing off, requiring drilling out, replacement.internet search reveals that quest, pathfinder, and villager all have similar affliction.manufacturer has agreed to pay for 80% of repair cost to fix it, even though vehicle is out of warranty.$1000.00 to $3,000 to fix.exhaust fumes are seeping into cab, requiring opening of windows.by offering to pay are they not admitting there is a problem?recall issue?
The stud bolts are (is) broken on exhaust manifold.exhaust fumes are leaking and cold air may enter head.repair is extremely high because of position of bolts.we are afraid to drive it but cannot stop using it.also we cannot afford to fix it. *nlm
Exhaust fumes entered the passenger cabin.the problem was with the front and rear exhaust manifold. *ph *scc *nlm
My 1996 mercury villager has been diagosed as having broken exhaust manifold bolts.after searching the web, it's become apparent that this is an extremely common problem with certain model years of the mercury villager, including mine.the design of this part of the car is definitely flawed because of the commonality of this problem.
No summary listed for above vehicle.
Rear windshield wiper activated during a rain storm, swiped one way across the window and stopped. When finally was able to get it to move, and it dropped 6 inches below its actual resting spot. Also, difficulty getting shifter out of park, whether vehicle is parked on flat surface or slight incline. Finally, replaced air conditioner motor.
Consumer states the tube line failed causing freon to leakfrom air conditioning unit.
Dt: consumer stated: it was night, cold outside, andwhile driving smelled burning rubber.pulled over, turned off the vehicle, opened hood bedore hood was completed opened, consumer could see flames burning and the air conditioner compressorpulley was so hot thatit was glowing red.the belt attached to the compressor was burning. The vehicle caught on fire damaging the compressor and belt(s) and likely other a/c components.consumer was able to put out fire.the a/c comressor failed causing the fire.
Head control module wire harness inback of the dash panel burned up.wires were completely melted.several electrical related problems:battery failure, open circuit in main engine harness to egr solenoid, overhead light failed, power door locks were operating by themselves, power locks would not lock with the switch, rear windshiled wiper switch failed and rear wipers would not stop even after fuse was removed, sliding door would not open with remote or switch.check engine light illuminated.power steering pump noisy and was replaced.air conditioner motor failed.when locking vehicle with key, horn would operate, keyless entry had just been installed.
A/c compressor failed with only 46,000 miles on this vehicle. Said compressor is only used during hot season. I think that they installed a substandard/defective compressor on this vehicle. Called a mercury dealership and was told that i have to pay for the repair/replacement since it is out of warranty. A/c compressors should last more than 46k on a vehicle. Please investigate. Thanks.
While attempting to change a flat tire, lug nut wrench broke.
Jack will damage welded edge of vehicle is used according to instructions.
Noticed similar villagers in dealer lot with same failure of headlight reflector material. Result was failed state safety inspection, parts replaced under warranty
The auto headlamp system has failed, on two occasions the lights just suddenly and without warning shut off while driving at night in snowy condtions causing poor visibility.nlm
Consumer complainedthat wipers do not work until turn signals areturned on, either left or right. Dealernotified, but will not repair unless cost is to the consumer.
When driving stright ahead and proceeding around a corner or making a right or a left turn,the signal light will not stayilluminated. Consumer has contacted the manufacutrer, the manufacutrer stated that is normal operation.
Consumer states there is a strong gas smell inside vehicle, vehicle was recalled and supposedly repaired in march 2001 for a gas tank problem, consumer believes that current problem may be related to the recall problem.
Consumer states there is a strong gas smell inside vehicle, vehicle was recalled and supposedly repaired in march 2001 for a gas tank problem, consumer believes that current problem may be related to the recall problem.
A day after takingvehicle for manufacturer'srecall awf40c-f 00 s 59 repairs filler hose had to be changedbecause it could cause a fire. Whenconsumer was driving about 40mphengine startedjumping. Then,caught on fire just like it said inrecall.the vehicle had exhaust leak at the manifold.the consumer says he does not know the cause of the fire.
Gas fumes entered into the vehicle, dlr noticed punctured fuel line. After repair order problem reoccured with fumes entering into the vehicle.
Vehicle experiences starting problems,a sevice advisor stated the fuel line is poorly routed causing fuel to sit in the fuel lines, as the vehicle is being started the fuel has to work its way into the engine before the fuel reaches the point of ignition.nlm
Gas fumes entered into the vehicle, dlr noticed punctured fuel line. After repair order problem reoccured with fumes entering into the vehicle.
Fuel pump failed after the ac failed----a very strong gas odor starting vehicle up
Fuel pump failed.
Vehicle stalling due to faulty fuel pump.
When replacing the air conditioner for this vehicle, the fuel pump also needed replacing.there has been a smell of gasoline for a while in this vehicle.*jg
Fuel pump noisy.
There is a strong fuel smell when starting vehicle. A noise can be heard from fuel tank area.dealer stated fuel pump failed. However there is a recall campaign 00v419002 regarding fuel leakage of the fuel tank.
Vehicle has stalled without warning at least 12 times over several years.this happens at any speed and has always happened in hot weather.the last several times were on a busy, curvy highway with no room to pull off road and almost led to an accident.the villager's fuel pump becomes very noisy when trying to restart engine.after about 15 to 20 minutes it will restart.please inform me of what the problem could be.it has never happened in cold weather.i am afraid an accident could happen.there is no warning at all.
Vehicle has stalled 7-8 times at any speed, dealer cannot remedy the problem.while starting the vehicle, consumer smells gas, the fuel pump failed, consumer had it replaced, and is seeking reimbursement.*jg
There was a strong fuel smell when starting vehicle.fuel pump was replaced .*yd
While driving the vehicle will slow down unexpectedly, almost causing an accident.also the vehicle will not go over 30 mph.dealer cannot determine problem.cause unknown.
While driving the vehicle will stall without warning which almost caused an accident. Took to dealer, cannot determine problem.
When vehicle idles fuel fumes seep through the vents intermittently. Dealer states fuel rail leaks.
Failure on the fuel injectors,consumer noticed a half tank of gas mixed in the oil pan/line.
In warm weather, my car vents a terrible amount of gas fumes into the interior of the vehicle (particularly when a/c is on).this is a terrible problem and the dealer cannot fix it.in my opinion it is very dangerous, especially here at high altitudes in denver when tremendous pressure builds up in the gas tank which appears to be causing this problem.this is second vehicle of this type that i have had with this problem.i also had a 1995 nissan quest (the same car - nissan version) which did this.it got so bad that the dealer kept putting me in a rental car until they could fix it (which they never did).nissan ended up buying the car back.i thought that i just had a "lemon" (an isolated incident) and bought the villager because the sliding seat system in the car is necessary for me (it is the only car that has one, namely, rear seats that are on tracks/rails).anyway, i was surprised and angry to find out that the villager does the same thing and the dealer was never able to fix it.this is a serious and dangerous problem.if you want to hear more about it, feel free to contact me.
Recall was done but the same problem occurred. No safety defec tlisted.
The consumer took the vehicle to the dealer to have recall 00v-419 performed, but the dealer did not have the parts available for repair and was put on a waiting list, the consumer was told that the vehcile was still safe to operate until the parts came in, but prior to the parts coming in the vehicle caught on fire while parked (franklin insurance company).nlm
Gasoline leaks rapidly from underneath the van every time the tank is filled.
The consumer is having problems getting recall work 00v-419 for the fuel injection system performed due to dealer problems and lack of parts.nlm
Consumer received recall 00s59, however due to problems with dealer, recall repairs have not been completed.
Fuel leak in engine compartment. Initial visits to dealer failed to identify this problem.dealer identified problem on third visit.problem was a failed rubber hose which was leaking gas under intake manifold.
Just purchased a used vehicle, in great shape. However there is a very intoxicating gas smell inside cabin of vehicle, after refueling and when tank is between 1/4 and 1/2 fulli have had the vehicle 4 days, and i travel for a living and it is every time it gets to the 1/4 to 1/3 full range.i have two other friends that have the same problem with the same model.
I purchased a used van, there seem to be several recalls either not idenitfied or not know about, either way they were not fixed. I have been unable to fine a dealer whom will acknowledge the recalls and repair them.
Intermittently, while driving sliding door pops open unexpectedly.the dealership is not able to find out what is causing the problem. Please provide any further information.
Since july 16,1998doors locks did not operate properly.doors would lock without warning. When consumer stepped out of vehicle doors would lock on their own, evenwith the keystill inthe ignition switch. Vehicle had been taken to dealer five times for the same problem.
Sliding door will begin to open even if locked, light comes on,dooropened.
Vehicle door locks malfunctioned, causing all doors to lock unexpectedly. If occupant was out of vehicle /vehicle was running with childrenin it, consumer would not be able to get into vehicle.dealer replaceddoor locks module twice.problem reoccurring. Van has remote door lock/unlock feature-uses key tob.
While i am driving the sliding door will pop. Currently it does not completely open, but is does become unsecured. The interior lights come on and when driving at night inhibits my vision and makes driving unsafe. My children are also the passengers near the door at this time and i am afraid that the door will fly open and cause harm even though they are in safety belts. I have had a mechanic look at the latch and he sees nothing that should be causing this to malfunction.
While driving at any speed the sliding door keeps opening.
The sliding door on the vehicle pops open when going over bumps, railroad tracks, etc.
While driving rear sliding door will pop open on its own. This has happened many times. When brought to dealer they claim they could not create problem, so nothing was corrected. Please advise on further action.
Consumer can lock alldoorsand sliding door will fly open. It doesn't matter what surface riding on,it pops open.sliding door has been manually locked.
Sliding door comes unlatched (at back)when driving at any speed and when hitting a slight bump with it locked or not locked.
When closing the sliding door & then entering the driver's side,latches would automatically lock by themselves. Took the vehicle to dealer & the mechanic changed the locking mechanism. Also, gave owner new remotecontrol.problem still exists.
While drivingdoor latches began to lock and unlock by themselves. While parked with power off, door latches also locked and unlocked. Dealer has been contacted. *ml
When vehicle isbeingdrivensliding door located on the passenger's side keepssliding open. Consumer believeslocking mechanism is broken.
I purchased a used van, there seem to be several recalls either not idenitfied or not know about, either way they were not fixed. I have been unable to fine a dealer whom will acknowledge the recalls and repair them.
Rear door latch and lock assembly failed, door will come open while driving after locking from the inside.
Locksare not operable. Doors locked when consumer got out and shut the door.two small children were locked in vehicle with temperatures at 100 degrees.the doors will even lock by themselves while driving.a bump in the road or turning a corner causes doors to lock.
Lock mechanism//locks would lock and unlock automatically.i had no control of the locks.sometimes found myself stuck in the car until the locks decided to stop locking and unlocking on their own.i believe i paid about $500.00 for repairs to this system just for the whole system to fail again almost two years later.my locks no longer work.i have video of the locks working on their own.as for incident date-too many to count.
Grandson got into vehicle & bumped sliding door. The door became unlatched. Vehicle on slight incline at time. Door was caught before closing on child in door area.
Sliding door opened after being locked.
The sliding door would become unlatched & open when ever vehicle hits bumps or rough patch in road. Problem was intermitten but now more constant. Also, have a humming sound from fuel tank. Informed by mechanic it was fuel pump. Was also informed by dealer all villagers have humming sound after 1 year.
Rear passenger sliding door comes open while driving regardless ofspeed.door appears to be shut and locked,but when drivinglatch system fails.dealer has been contacted.the sliding door pops open whether locked or not.
When vehicle reaches speeds above 40 mph or traveling around a cornerpassenger's side sliding doorwill open. Dealership has examined vehicle, and determined thatlocking mechanismneeded to be replaced.consumer states this is a safety issue and that the service to repair this defect should be free of charge, however dealership is charging a fee for repairs.
While driving thesliding door opens unexpectedlyalmost causing an occupant to fall out and could result in anaccident and injuries.dealer replaced sliding door locks.dealer cannot determine problem.please provide details.
While driving the sliding door unlatched.
When turning on rear windshield wipers consumer hears a humming sound. Then they vibrate, andhang down towards the license plate.also,can't openrear door with the key, hasto use power lock to open door. Consumer feels this is a safety defect because she can't see out of rear window.
When driving the sliding door opensforno apparent reason. Consumer has contacted the dealer. Please provide any further details.
I had a low impact accident where the front of my vehicle hit the back of another vehicle.(forgot to put car in park and was about 4 feet from back of another car on slight grade, well you know the rest).after the accident the sliding door began to "pop" enough for the ajar door light to come on but not enough for the door to actually open.i have checked with the people that gave estimates on repairs and was informed by every one that it was not a result of the accident.what i can not understand is why it started only after the accident.i have been informed that the locks may need to be replaced because of ware.
I purchased a used van, there seem to be several recalls either not idenitfied or not know about, either way they were not fixed. I have been unable to fine a dealer whom will acknowledge the recalls and repair them.
Rear door latch would disengage while traveling.notified dealer for repairs. Feel free to provide any further information on this matter.
Consumer is experiencing problems with speedometer.
Automatic transmission failure ford will not cover due to out of warranty approximate cost $ 2,700 problem reported to ford customer service with no action taken by ford.
Transmission failed three times. *dh
While slowly pulling out my transmission's main shaft snapped. Luckily i was not pulling out in to traffic, since there would have been an accident.
Ford would not cover because the vehicle went out of warranty 1,200 prior.
Transmission began to leak at 41000 miles. Consumer was told that he could not drive the automobile because it could catch on fire.
Rear windshield wiper activated during a rain storm, swiped one way across the window and stopped. When finally was able to get it to move, and it dropped 6 inches below its actual resting spot. Also, difficulty getting shifter out of park, whether vehicle is parked on flat surface or slight incline. Finally, replaced air conditioner motor.
I purchased a used van, there seem to be several recalls either not idenitfied or not know about, either way they were not fixed. I have been unable to fine a dealer whom will acknowledge the recalls and repair them.
The seat belts on the passenger's side tighten up after driving awhile. Dealer can't do anything.
Shoulder belt onpassenger 's side in the middle row of seats will not pull out so that a passenger can be restrained. Dealership informedconsumer thatpart was no longer covered under warranty, and they were not going to touch it.
The defective rear middle rear seatbelt unlatched when in use which won't protect occupant in event of an accident.
Seat belt failed.
Seat belt retractor does not retract properly. Current belt rachet into position, and with bouncing caused by uneven roads, the belts ratchet even tighter, until child or other passengers have trouble breathing.
Shoulder belt onpassenger 's side in the middle row of seats will not pull out so that a passenger can be restrained. Dealership informedconsumer thatpart was no longer covered under warranty, and they were not going to touch it.
I purchased a used van, there seem to be several recalls either not idenitfied or not know about, either way they were not fixed. I have been unable to fine a dealer whom will acknowledge the recalls and repair them.
The shoulder belts cut across my throat.i cannot locate an extension because the seatbelt connector is proprietary and the car manufacturer has been unable to provide a solution. I think i need an extension, to enable the shoulder belt to cross the center of my chest and across my shoulder.however due to the proprietary seat belt latch, i cannot locate a 3rd party to provide a solution.i'm concerned that in a minor accident where a properly-fitting seat belt would protect me from injury, i may receive a severe or fatal neck injury instead.is the car manufacture responsible for helping find a solution?i'm willing to pay for parts or special design changes.
While child was sitting invehicle,shoulder belt got caught around child's neck, and the consumer had to cut the shoulder seat belt in order to remove shoulder belt from around the child neck.
Shoulder belt got stuck around the consumer daughter's neck due to the child playing with the seat belt. Consumer had to cut the seat belt from around her neck.
The built-in css in back of vehicle does not lock, the latches are broken on both child safety seats.
Middle seat design creates difficulty in removal or seat due to size and weight.
The van was rearended and the driver's side seat broke and threw the driver in the back.
Drums turned because they were warped.
While drivingwouldstep on brakes pedal, and they will not activate.had taken vehicle to dealer,and brakes had to be replaced.please provide more information.
When driving at highway speed and upon depressing the brake pedal, the vehicle coutinues to move forward,resulting in extended stopping distance and brake fading away.also rpms continued to go up and vehicle did not stop.
Failaure of the abs braking system, loss of brakes and power assist causing the consumer to have a accident.
Abs brakes failed. Dealer also replaced master cylinder.
When applying the abs brakeson wet or dry pavement at low speed the rear brakes make a loud grinding noise,cause unknown.please givbe any further details.
Consumer was driving vehicle when she applied the brakes and vehicle did not stop. (please provide more information).
While making a turn through an intersection the steering and brakes failed, the driver coasted to the side of the road and tried to turn the key, the vehicle did not start, then the driver turn the vehicle off and restarted the vehicle and it started.
Brakes failed.
Brakes failed when van stalled. *dsh
Brakes failed 3 times. *sd
Noisy brakes.after being repaired the noise intensified.
Brake pads fail every 2000 - 3000 miles. *dsh
Brake rotors fail every 2000 - 3000 miles.
Abs brakes failed. Dealer also replaced master cylinder.
Failaure of the abs braking system, loss of brakes and power assist causing the consumer to have a accident.
While making a turn through an intersection the steering and brakes failed, the driver coasted to the side of the road and tried to turn the key, the vehicle did not start, then the driver turn the vehicle off and restarted the vehicle and it started.
Steering feels bumpy and makes noise intermittantly.
Consumer states that the shift interlock mach. On vehicle did not work properly .the car would be off and the car could shift to park. Manf. Contacted . Vehicle has been givenback to the dealer.
Steering wheel was locked into place, unable to turn the steering wheel while driving.
Steering wheel was locked into place, unable to turn the steering wheel while driving.
The tilt wheel assembly moves sideways as you are making turns to the left.on cold days the rack and pinion works fine on the left side but takes a while to work on the right side. It's as if it needs to warm up, first.
Alarm system occasionally will lock and unlock withouth activation of system.
Owner states while driving and making a right turn the steering wheel locked up, resulting in an accident.
Head control module wire harness inback of the dash panel burned up.wires were completely melted.several electrical related problems:battery failure, open circuit in main engine harness to egr solenoid, overhead light failed, power door locks were operating by themselves, power locks would not lock with the switch, rear windshiled wiper switch failed and rear wipers would not stop even after fuse was removed, sliding door would not open with remote or switch.check engine light illuminated.power steering pump noisy and was replaced.air conditioner motor failed.when locking vehicle with key, horn would operate, keyless entry had just been installed.
Left front tie rod had to be replaced.it probably had been bad for some time, but was not discovered until vehicle was out of warranty.left frontball joint was replaced under waranty when vehicle only had mileage in the upper 20,000s.this is very low milage for such front end components to go bad.contacted dealer service department.they said villagers are not known for wearing out of front end parts at low mielage, so these must have been defective parts from the factory.they would not do anything for me though on the tie rod because the vehicle was just out of warranty.had to replace at my own expense.
The tilt wheel assembly moves sideways as you are making turns to the left.on cold days the rack and pinion works fine on the left side but takes a while to work on the right side. It's as if it needs to warm up, first.
Vehicles power door locks will activate and lock doors on its own. The doors have locked with children in car and when no one was in car.mainly does it when the drivers door has just been shut.
When exiting vehicle automatic door locks automatically lock without owner manually locking the doors. Also,while vehicle is being driven doors automatically lock. This problem has caused occupants to be either locked insidevehicle or locked outsidevehicle. Consumer has contacteddealer. Please provide any further details.
The power door lock system engages on its own at unpredictable times and occasions when the engage button has not been touched.for example, the locks have frequently engaged right after the doors have been closed and even if the engine is not running and the ignition is not on; at the same moment the front door access latches are pulled; and when the vehicle is parked and no one is in it and it is not running.our problem is identical to the problem reported by cbs evening news on september 7, 2001 (network television news).according to the news report, this problem occurs not only with the mercury villager, but also the nissan quest.
Sliding door will not stay latched while driving, door would come open intermittently. Dealer was notified. Feel free to provide any further information concerningthis matter.
Driving down the road at approximately 15mphengine stalls.also when opening passenger's side door something triggers inside the lock mechanism, which causesthe door to automatically lock.
Passenger and sliding door locks failed to engage or disengage with or without keyless entry system or internal locking system used.i have had the sliding door locks actuator changed at my expense. The passenger door lock actuator needs to be replacedalso. Actuators emit a grinding sound when keyless entry system or internal locking system is engaged and takes several (5) times to engage or disengage.
When exitingvehicleautomatic door locks automatically lock without owner manually locking the doors.also,when vehicle is being drivingdoors automatically lock. This problem has caused occupants to be either locked inside vehicle or locked outsidevehicle. Consumer has contacteddealer. Please provide any further details.
Power door lock is locking by itself,causing the consumer to be trapped within vehicle or locked outside vehicle. Dealer needs to replace door lock switch in door and a part within panel to correct defect.
When the consumer tried to close the door, the sensor failed and the sliding door closed on the consumer hand.
Door locks will lock automatically.this can happen when rolling down the window/ openingdoors or closingdoors. Consumerdoes not know when it's going to happen.consumerhas contacteddealer.
Automatic door locksare working intermittently.consumer's child was locked in the vehicle, and they couldn't get the child out.
This vehicle has been in to 3 different dealerships since we have had it (3 years). Door's will lock at any time running,off,or no keyless (key fob) opperation. After about $500 in repair charges i went to a different dealer only to find that a tsb had been issued and have it fixed now with replacing the master switch on the drivers side door. From talking to the sevice manager they have seen this problem on many vans like this, this is a small town dealer. To bad the other dealerships that we tried didn't keep up with the tsb's it took longer for resolution and the warranty is long gone.this problem has made the local news but they say that their has not been any reports of this problem so i thought that i would fill out this form.
Electronic door locks malfunctioned when closing the door.after installing css and coming to the driver's door, all the door lockswere in locked position with the children inside.common problem.dealer saidthat the seams were not adequately closed around the door locks, causingwater to enter, and resulting ina short circuit. A tsbbulletin was issued on this reoccurring problem. Dealer improved the seal and problem still occurs.
Remote control for power door locks experience intermittent failure.
Intermittently door locks open and close automatically.dealer has inspectedvehicle, and could notsolve problem. Manufacturer has been notified.
All doors automatically lock on their own. Cannot get in or out unless key is used. Also would beep & honk on its own. The air bag light would also come on. Had taken to dealer & mechanic can not repair problem.
The rear side door unlatches when going down the road.it doesn't unlatch all the way.the dealer has tried to adjust the door, but it still happens.we do not have to hit a bump for it to unlatch.they are going to put on a new door latch.
The doors will lock automatically with the key in the ignition or not. We had a baby in the car and the doors automatically locked. This has been a problem since 35,000 miles recently ford told us their was a recommend fix - service message 11243 because of numerous complaints but it is not a recall. As a safety professional i think this is outrageous - potential entrapment of small children without adequate escape mechanism ( not breaking the window) is a concern.
Doors lock on their when driving, standing still, when i shut the doors.no warning.keys must be in someones hands at all times to keep from being locked out.also when unlocking the door it takes at least 3-4 times of continuious operation to get it to stay unlocked.dealer was contacted several times.aug 2001 a fix sheet had arrived at the dealer - moisture in window switch.repair cost - part $300 plus labor.
The doors would automaticallylock on their own after getting in or out of vehicle. There is no remote lock release. Happened at least 7 different times. Manufacturer admits a problem exists, but does not know how to correct it.
The locks on my villager operate erratically. They will lock automatically, when they are unlocked they may immediatly relock themselves and sometimes the cause the door to jam.i saw this information reported on cbs 11 tv in dallas just this week and my van does exactly as the vans they were showing on the report. This problem has been happening for about a year, and is worse during warm weather.
Consumer state while traveling vehicle sliding door become unlock. Door indication light come on. Please provde further informatin.
While parked on an incline sliding door came down, causing injuries to occupant coming in or out ofvehicle.please provide further information.
My mercury villager has a problem in which the sliding passenger door pops open if i hit a bump in the road.this occurs even if the doors are locked.
While traveling 75mph vehicle made grave noises & then died out. Maneuvered to side of road. Could not check engine oil due to dip stick not removable. Towed to mechanic & informed consumer tha t under hood froze up due to lack of lubrication.
Vehicle continually makes noise due to poor suspension.
While driving 60-65 mph or on a windy day, constant whistling is heard. Area dealer says ford is aware of condition.
Area in shock towers where strut rod is secured to structure with a nut appears extremely corroded for a vehicle with only 39000 miles.it is not just surface rust, but flaking as well. There is much more corrosion in this area then i have seen on other vehicles i have owned with over 100,000 miles. I fear that in coming years a structural problem may develop.contacted service department were i purchased the vehicle.i discribed the situation to the service technician.he said this was "normal" and i had nothing to be concerned about.
Left front tie rod had to be replaced.it probably had been bad for some time, but was not discovered until vehicle was out of warranty.left frontball joint was replaced under waranty when vehicle only had mileage in the upper 20,000s.this is very low milage for such front end components to go bad.contacted dealer service department.they said villagers are not known for wearing out of front end parts at low mielage, so these must have been defective parts from the factory.they would not do anything for me though on the tie rod because the vehicle was just out of warranty.had to replace at my own expense.
Consumer had noticed that set of tires were not in a normal use.consumer had to replacefour sets of tires to avoid longer consecuences.please provide more information.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
No summary listed for above vehicle.
While driving oil light came on, and thenalloud noise came from engine,causing engine to drag. Consumer had oil change twice, and fixed problem temporarily.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
No summary listed for above vehicle.
Remote keyless entry locks doors without warning,locking passengers in vehicle with no escape.
Doors locks did not operate properly. Doors would lock without warning. When consumer stepped out of vehicle doors would lock on their own, even with the key still in the ignition switch.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
Engine oil light intermittently flashing when engine is cold (after starting).oil light goes off after engine is warmed up.intermittent excessive "engine noise" when engine is cold (after starting).mercury dealership indicates "sludge" in engine, recommends replacement of engine.last oil change at 29000 miles and previously at 24600 miles.dealership is indicating engine damage is due to inadequate maintenance (i.e. Oil change frequency).ford issued a letter january 1997 (recall 96m89) which describes "piston slap" noise problem and offered to extend engine warranty to 7 years or 100,000 miles.dealership is contending that the engine damage is not due to this recall but owner maintenance.i would like to know if you can provide additional detail on the 96m89 recall notice and whether or not the engine defect covered by the recall could precipitate the engine damage i am experiencing at 40,700 miles.while i understand this issue is not safety related any assistance you could provide would be appreciated.
Remote control would intermittently lock up by itself before letting consumer out of vehicle. Dealer notified, service bulletin allowed dealer to repair vehicle. *ml
The cruise control button on the hub of the steering wheel doesn't always function.nlm
While driving, the vehicle suddenly accelerated.dealer replaced throttle body.
The cruise control button on the hub of the steering wheel doesn't always function.nlm
When driving at highway speed and upon depressing the brake pedal, the vehicle coutinues to move forward,resulting in extended stopping distance and brake fading away.also rpms continued to go up and vehicle did not stop.
Gas pedal sticks . When going in reverse hav eto push on pedal harder than it will surge.
Put the car in reverse to back up and then we put the car in drive and the car took off and hit a wall, the accelerator was stuck.
After coming to a stop at stop lightaccelerator pedal was stuck. Engine revved, and vehicle bumped into the one in front. Vehicle has accelerated like this twice.dealer could not determine what caused this.
Intermittently the throttle will stick not allowing the vehicle to acccelerate when applying pressure.more than normal pressure has to to be applied, which makes vehicle accelerate with more speed than intended. Manufacturer was notified. Please provide more information.
While placing vehicle in reverse and thenapplyingbrakes to drive it, vehicle suddenly accelerated, causing the consumer to hit a wall. Dealer has been contacted.
While driving, the vehicle suddenly accelerated.dealer replaced throttle body.
Pulling into parking space , foot was lightly on brake when vehicle suddenly surged forward ,running over median.please provide further information.
No summary listed for above vehicle.
Whenair conditioner andheat are being usedvehicle overheats causingvehicle to die out.consumer has contacteddealer. Please provide any further details.
We have a 1995 mercury villager. There is a strong gasoline smell coming from the heating system since the first winter we had the van. We took it to the dealer many times under warranty. They couldn't find the problem and we are concerned for safety.
Manufacturer's solarwindow, upon sun at certain angles distorts vision by reflecting images. Please describe details.
Consumer's wife was driving on highway when heavy rain commenced. Driver started to roll up window when window stopped just before it reached the top.driver's hand was caught between the frame and the window, trying to get the window up. Driver received minor cuts while trying to free her hand from the window. Vehicle was in the dealer shop on several occasions before this incident occurred.codition was never resolved.
Power windows failed causing jamming.
Window latches failed.
Driving down the freeway..my step-son pushed the button to open the back window to get some air and the whole window and arm went flying off behind us, hit the road about 50 yds behind us in the emergency lane and shattered into pieces.
Driving down the freeway..my step-son pushed the button to open the back window to get some air and the whole window and arm went flying off behind us, hit the road about 50 yds behind us in the emergency lane and shattered into pieces.
Rear window wipers failed.nlm
Rear windshield wiper would wipe only once.able to reset by opening rear glass.this is a known manufacturing defect at the supplier (contamination in the motor).
Sun visor assembly breaks after short period causing it to drop into drivers vision and drastically interfere with ability to see oncoming traffic.replacement cost is $97.00 for one sun visor.mercury villager owners club reports this as a constant problem with this vehicle.
Side door doesn'tstay closed after being locked. Contacted dealer. Cannot find problem.
Passenger's left side window disintegrated for no apparent reason.
The sliding glass window has a tendency to loosen at the hatch where you open and close it. When not tightened enough, the bolt will loosen and fall causing the sliding door glass to flip/flap and could cause an accident
Drivers window would not go up.
Stress cracks in windshield from bottom towardmiddle ....replaced 3 times..nov96.
When turning on rear windshield wipers consumer hears a humming sound. Then they vibrate, andhang down towards the license plate.also,can't openrear door with the key, hasto use power lock to open door. Consumer feels this is a safety defect because she can't see out of rear window.
Rear windshield wiper failed.
Component failed soon after warranty expired- dealer won't fix at their cost.
Rear windshield wiper activated during a rain storm, swiped one way across the window and stopped. When finally was able to get it to move, and it dropped 6 inches below its actual resting spot. Also, difficulty getting shifter out of park, whether vehicle is parked on flat surface or slight incline. Finally, replaced air conditioner motor.
Rear windshield wiper motor went out. Dealer is replacing windshield wiper motor at consumer's cost.windshield wipers would swipe once, and drop back down.
Rear wiper motor failed.
Wiper switch failed.
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