We found the following complaints for MERCURY TRACER (1997)
Read complaints for MERCURY TRACER (1997)
While driving down at speed of 65-70 mph, the car ceased to accelorate.i pulled over to the side of the road, once the car was completely stopped it would no longer crank.today when i went to clean it out (happened at night)i saw that a hole was burned through the bottom of the passenger side dash board.also i noticed that there was smoke/fire residue on the windshield coming from the defrost vents.before any of this happened the airbag ligts were coming on and there was a burnt plastic smell and a scent of ammonia smell coming from god-knows-where.when i looked under the hood everything looked normal.i have been unable to go to work for 2 days now.please tell me if there is anything that i can do.thanking you in advance for your assistance.
Horn malfunctiond ( horn would continue to blow). Fuse was removed to stop it from sounding off. Dealer was notified, and informed consumer that the horn switch and air bag would have to be replaced. Can nhtsa share some light on this matter.
While drivingair bag light came on and vehicle broke down.vehicle checked by dealer, who determined that air bag had damaged wire harness which resulted in breakdown.
False deploymen/violent deployment of airbag during a minor accident.caused burn injuries tothe thumb and chin.
Consumer states that while driving at any speed and no warning the air bag light comes on and the air bag could be inoperative in the event of a vehicle accident. Dealer notified.
Consumer was inside ofstore when he heardhorn going off.consumer took vehicle to dealership. Mechanic toldconsumer thathorn assembly was attached toairbag,and that airbag modular unit had to be replaced as one unit.consumer stated thatjust by touching onhorn lightly it would go off.
The air bag unit failed prior to recall notification.the consumer requested reimbursement.mrscc*nlm
The airbag light illuminated, and the vehicle began smoking and then caught on fire.(claim#18-0629-945)
No summary listed for above vehicle.
Horn blows non stop until fuse is pulled. Brought to dealer and was told entire airbag had to be replaced.
The airbag light illuminated, and the vehicle began smoking and then caught on fire.(claim#18-0629-945)
Two weeks ago my car (a 1997 mercury tracer) was involved in an car accident in kingman, (4 hours north west of phoenix). The cause of the accident was the fault of the air bags suddenly deploying without cause, causing extensive damage to my car.i then notified my insurance company and it was towed to a repair shop here in kingman. Later the next day while the repair shop was doing their investigation into the cause, the car burst into flames from the air bag compartment.a couple days later the insurance company notified me that there was a recall from ford motor company of which i was never notified. Then confirming that to me that my car was in fact totaled, and they wished to remove the car from the repair shop.earlier last week i sent an email to ford motors telling of my disgust of the company because i was never notified on such a serious issue. On friday 11/14 i received a call from ford motors customer service asking for more information about the accident. At this time i am waiting for a response back from, what i assume, is their legal department.*la
1997 mercury tracer has a defective horn and air bag.*mr the horn and the air bag interfered with one another which caused the horn to randomly go off and periodically blew a fuse, and disable the horn and the air bag, two dealership's and a independent mechanic stated it was a manufacturing defect.
Consumer received a recall letter in the mail but dealer still stated the vehicle was over warranty and refused to repair the vehicle (recall#02v323000 airbag).*nlm*scc
The air bag light illuminated on the dash board.
The horn continuously blew, consumer had to disconnect the fuse to stop the horn from blowing. The dealership indicated the there was a short in the air bagmonitor. 8jb
Horn went off without prior warning, and airbaglight came ondashboard.airbag deployed.dealership is aware ofproblem.
While making a u turn and applying brakes,vehicle jumped curb and hit pole air bags didnot deploy. Vehicle totaled.
While driving air bag light illuminated andvehicle stalled.drivergot the vehicle to the side of the road and vehicle caught on fire under the dashboard.
Pe 02 010 & ea 02 008/ water ingestion into the air bag monitor, consumer states that the air bag light remain on while driving. Dealer notified and informed that the air abg monitor needed to be replaced.*mrthe part has been replaced.*jg
Horn blows continuously. Pulled fuse to stop. Told by dealer service department need to replace entire airbag assembly to rectify.*nlm
Vehicle was involved in a 40 mph frontal collision in whichdriver's and passenger's air bags did not deploy, cause has not beendetermined. No injuries.please give any further details.
Driving on i-20 eastbound.smelled ammonia, then smelled burnt plastic, airbag light illuminated, check engine light illuminated, interior light flickered off and on, car began to decrease speed despite pressing on the gas pedal.was able to get car into the emergency lane before it completely stopped moving.hole burnt into passenger area from underneath dash area.defrost area warped and burnt, bottom of windshield (glass part) burnt.
Without impact when applying the brakes,both air bags deployed for no apparent reason. This caused vehicle to hit a guardrail. The vehicle is being repaired.
The vehicle was involved in a frontal collision, and the air bags failed to deploy. The consumer was injured.four days after the accident the consumer received a recall letter.recall# 02v323000scc
The consumer's vehicle hit another vehicle's bumper at an impact of 35 mph, and neither frontal air bag deployed.the dealer was notified.the consumer was informed that the vehicle had been wrecked before. *sc
While driving driver's and passenger's side air bag light keeps coming on.
While driving down the road a deer was crossing.swerved to avoid hitting the deer, and consumer hit a tree. Upon impact,air bags did not deploy. Consumer sustained injuries. However, after turning off the car airbags deployed.
Consumer states that the air bags deployed inadvertently causing minor injuries to the passenger. The dealer has been notified. Please provide additional information. Nlm
Air bags: driving approxiamately 10mph andvehicle ahead didn't give enough notice that it was going to make a left turn, hit a vehicle in back and both air bags deployed with so much force that they shatteredfront windshield and injured driver's neck and back.driver's air bag came out with to much force.
While driving at 35mpha deer was on the road. Consumer attemptedto avoid hitting the deer and lost control of vehicle, and hit a tree. Consumer went to unhook seat belt to get out of the car, and heard vehicle running. Leaned back to cut it off, and seat belt came outof buckle and knocke driver out.also air back sensor light came on, indicating that air bags were inoperative. Driver suffered injuries, was hospitalized.
When vehicle slid off the road and went down into aditch,air bags on the driver's and passenger's sides deployed, but the passenger's side air bag did not inflate, causing the passenger to hit her face on the windshield. The vehicle has been totalled by the insurance company.
When the brakes were applied, the front air bags deployed, consumer was injured.
We had taken my vehicle to get it checked by a computer at a local service parts shop.when we came back we stopped my car and it was not running, ignition off.about an hour later we heard a loud noise and its air bags had gone off, breaking my car's windshield and obviously making a mess in my car. This concerns me since my husband and i had just been in the car a while ago and could have caused injury to us without cause.
Consumer parallelparked when gas pedal got stuck and vehicle started to accelerate, causing vehicle to hit another vehicle in the rear and a public tree. Also both air bags did not deploy. Vehicle'sestimateddamages was $4000.00 plus. Dealer/manufacturer wer not notified at this time. *nlm
The dealership refused to honor the recall regarding the air bag.)(02v323000)
02v323000/integrated air bag monitor contamination. This vehicle had been recalled for this defect. The work was done in 2003. Now the problem has resurfaced and the dealer wants the owner to pay 4000.00 to correct the problem that should have been corrected when the recall was originally issued.provide further details.
The contact owns a 1997 mercury tracer.while driving 5 mph, the air bags deployed without warning.the vehicle was not involved in a crash.the manufacturer stated that the vin was not included in nhtsa campaign number 02v323000 (air bags:frontal:sensor/control module).the driver sustained bruises to her hands.the vehicle was not towed.the current and failure mileages were 171,437.updated 01-15-08.updated
While driving at 35mpha deer was on the road. Consumer attemptedto avoid hitting the deer and lost control of vehicle, and hit a tree. Consumer went to unhook seat belt to get out of the car, and heard vehicle running. Leaned back to cut it off, and seat belt came outof buckle and knocke driver out.also air back sensor light came on, indicating that air bags were inoperative. Driver suffered injuries, was hospitalized.
The dealer performed recall#02v323000 repairs and felt the recall problem may have affected the wire on the blower motor which burned out on two occasions.water may have dripped on the wiring harness.the dealer seemed more concerned with the recall than the potential safety hazard.scc
Problems with air bag monitor on 1997 mercury tracer.*mrthe consumer stated an ammonia type smell began to emit from the vehicle, soon after, there was a burnt plastic odor also emitting from the vehicle and moments later the air bag and check engine lights illuminated on the dashboard and finally the vehicle ceased to continue functioning while the vehicle became smoky.the vehicle was towed to a dealership where the consumer was informed there was a recallon the air bag sensor/control module, recall #02v323000.
The vehicle was parked in the consumer's driveway when both front air bags deployed.it was later determined that the air bag sensor was destroyed by moisture intrusion into the air bag module and connectors.as a result of the air bag deployment the windshield the windshield shattered and the dashboard was destroyed. Manufacturer was contacted and refused to accept responsibility.the vehicle has not been repaired. The consumer later learned of a recall that was issued for this problem.the consumer was never notified of the recall.the vehicle was taken to a dealer who determined that the intrusion was caused by a pin hole leak in the heater core therefore the vehicle was not covered under the recall.the consumer intends to purse the matter further.
No parts were available regarding the recall for the air bag, recall # 02 v 323 000.
While traveling about 5 mph inside of a parking lot and without prior warning the vehicle shutdown. The consumer had seen smoke coming out of the vents, then the vehicle had caught on fire.the inspector stated the fire stemmed from a short. *sccthe consumer received a recall regarding the air bag module/sensor.
Vehicle's tachometer and rpm gauge stopped working causing the electrical system to fail.*mr *ph
The vehicle was involved in a low impact frontal collision but the side impact air bags deployed.the driver sustained 4 herniated disc in her neck, because she was hit by the air bag from the side.the consumer called the manufacturer and was told that there was a recall on the air bags, but since she had a problem with her air bags before the recall they would not replace the air bags.*nlm
While traveling at about 25 mph consumer rear ended a truck, andpassenger'sside air bag deployed. But, driver's side air bag did not deploy.
Whenvehicle was hit on the passenger's side there was no deployment ofdriver's side or passenger's side air bags. Not sure ifvehiclewas completely totalled.please provide any further information.
Airbag light keeps flashing, and there is a beeping sound. Also there was smoke coming frompassenger's side airbag compartment. Consumer disconnected battery.
Consumer smelled smoke and then the dash lights, tail lights, and park lights went out, appears partial fire started in front of dash, claim 25-5518-577.
Consumer smelled smoke and then the dash lights, tail lights, and park lights went out, appears partial fire started in front of dash, claim 25-5518-577.
While getting out of vehicle, consumer noticed that the battery light had illuminated, the next day he found that the dash area of the vehicle had burned and melted severely, the entire dash area around steering melted, claim 18-0530-895.
The airbag light illuminated, and the vehicle began smoking and then caught on fire.(claim#18-0629-945)
Air bag light illuminated, vehicle started smoking and caught on fire, claim 18-0629-945.
Air bag light illuminated, vehicle started smoking and caught on fire, claim 18-0629-945.
The airbag light illuminated, and the vehicle began smoking and then caught on fire.(claim#18-0629-945)
While getting out of vehicle, consumer noticed that the battery light had illuminated, the next day he found that the dash area of the vehicle had burned and melted severely, the entire dash area around steering melted, claim 18-0530-895.
Battery--dead.
At 36,000 milesalternator nuts that hold the power steering belt came off, causing loss of power steering control.please give any further details.
Horn malfunctiond ( horn would continue to blow). Fuse was removed to stop it from sounding off. Dealer was notified, and informed consumer that the horn switch and air bag would have to be replaced. Can nhtsa share some light on this matter.
Consumer was inside ofstore when he heardhorn going off.consumer took vehicle to dealership. Mechanic toldconsumer thathorn assembly was attached toairbag,and that airbag modular unit had to be replaced as one unit.consumer stated thatjust by touching onhorn lightly it would go off.
The horn suddenly goes off and won't stop until the fuse is pulled-especially in the middle of the night.i have had to disconnect the horn fuse and drive around with no horn for a year now due to this malfunction.much time and money was spent trying to find out the problem and was finally told that i would have to replace the entire airbag/horn unit, at a cost of $600.00.
Horn does not work . Dealernotified , but claimed vehiclehad no warranty.
1997 mercury tracer has a defective horn and air bag.*mr the horn and the air bag interfered with one another which caused the horn to randomly go off and periodically blew a fuse, and disable the horn and the air bag, two dealership's and a independent mechanic stated it was a manufacturing defect.
Horn blows non stop until fuse is pulled. Brought to dealer and was told entire airbag had to be replaced.
Horn went off without prior warning, and airbaglight came ondashboard.airbag deployed.dealership is aware ofproblem.
Intermittentlywill not come out ofignition. Dealer will be notified.
I own a 1997 mecury tracer, that has been in ford, lincoln, mercury authorized dealership for almost 3 weeks in the service department.the first time i brought my vehicle in was when my " enginecheck light came on.this was on 1/18/2000, the service department informed that my #3 was misfiring and that they need to repplace my sparkplugs and give the car a tune-up.on 1/27/200, myengine check light light came back on.i took it back to the dealship and they found an oil leak and told me the computer read out was the same as before "#3 was misfiring".well that night after i got the car back, the "service engine soon" light came back on.so the next day i called tthe dealership oce again and i brought the car back to them and they said that it was the same code and that they would check into it.they gave me my car back and informed me that yes theengine check light would probably come back on again and that to inform them if the car started to run rough.well the next week, i informed the dealership that the car was actually starting to stall when i was driving it and they made me an appointment for the followingtuesday 2/7/2000 to bring the car in.well, the car has been there ever since.first i was told that it was the valve guide that needed to be replaced and that my extented warranty company would pay a portion of the cost including only seven days on a rental car.then on 2/22/2000 i was informed by the dealership that ford no longer makes the valve guides for the 1997 mercury tracers and it is no longer available on the secondary market.i have already paid out $340.00 to have the car fixed, which has not been fixed, plus no what ever the costs are going tobe now.plus i have to pay for the rental car, because the extended warranty company will onlypay for 7 days.i am extremely frustrated and think that for a 3 year old car to have this type of problem is definitely a manufactures problem, but when talking with for
Ignition switch failed.
While driving engine check light illuminated.all wires underhoodburned out, cause unknown.please give any further details.
While driving, a wire harness fire occurred in the vehicle. Dealer was notified, and a mechanic serviced the problem.however, the consumer has experienced a shortage in wire harness again while the vehicle was parked. Consumer removed the connection to battery to prevent a drainage of the power.*scc
The insured stated there was a smell of smoke, the dash lights went out, and then all of the lights went out, the wires under the dash melted, it appeared that the fire started under the dash.(claim#25-5518-577)
As the insured was stopping the vehicle, the battery light illuminated, however the insured thought nothing of it, however the next day the insured discovered that the dash area of the vehicle had burned and melted severly.(claim#18-0530-895)
While driving air bag light illuminated andvehicle stalled.drivergot the vehicle to the side of the road and vehicle caught on fire under the dashboard.
This car is a ford mercury tracer, 1997, vin #1melm10p2vw6246there was a smell of burning acid and a small amount of smoke. About two hours later the car burst in flames we lost the entire interior.
As the insured was stopping the vehicle, the battery light illuminated, however the insured thought nothing of it, however the next day the insured discovered that the dash area of the vehicle had burned and melted severly.(claim#18-0530-895)
The insured stated there was a smell of smoke, the dash lights went out, and then all of the lights went out, the wires under the dash melted, it appeared that the fire started under the dash.(claim#25-5518-577)
The contact owns a 1997 mercury tracer.while driving 70 mph, the vehicle lost power and the contact pulled to the side of the road.he lifted the hood and noticed flames coming from the engine.he extinguished the fire and had the vehicle towed to a junkyard.the contact later sold the vehicle to the junkyard for $100.the dealer stated that because he no longer owned the vehicle, they could not investigate the failure.the failure and current mileages were 78,000. Updated 04/16/08 updated 04/16/08
Engine check light would come onmonthly, and consumer had to add coolantevery 3 months. Took vehicle to a mechanic and they put a new radiator in.
While driving the engine light illuminated and there was a sudden clunky noise.it was later determined that the engine burned out.*nlm
Engine taps and cuts off while driving. Engine check light comes on. Dealer contacted and is aware of the problem. Stated the problem caused bycracked crankshaft.after engine replaced, problem continued and dealer said the transmission needed to be replaced. *ml
The contact owns a 1997 mercury tracer.the contact stated while driving 45 mph, she lost control of the vehicle and drove into the median to avoid oncoming traffic. The engine shut off and the cylinder head was blown. The dealer was unable to diagnose the failure; however, they stated that the engine needed to be rebuilt. . the contact stated that the cylinder head in the engine failed and caused her to lose control of the vehicle. The vehicle has not been repaired. The dealer and the warranty company stated that they were unable to honor the warranty to repair the vehicle. The warranty information is available if needed. The failure also caused damage to the front driver and passenger side tires. There were no injuries. On october 8, 2007, the contact drove to the dealer because the vehicle was leaking coolant.after three hours of inspecting the vehicle, the cause of the failure was still undetermined.the dealer advised her to bring the vehicle back in a few days.a couple of days later, while driving 45 mph, the vehicle began losing speed and the engine failed.the vehicle was towed back to the dealer and they stated that the engine failed.the vehicle has an extended warranty through another company.the vehicle was inspected by the warranty company, but they refused to pay for the repair work.the dealer refused to perform the repair.the contact believed that this was because she reported the dealer to the better business bureau.the current and failure mileages were 91,698. The fuel gauge was inoperative. The ac did not blow out cold air, the front brakes were replaced. Updated 12/12/07
When started cold the lifters tap for a while, until it warms up.
My girlfriend owns a 1997 mercury tracer. At the time of the incident the car had been driven for approximately 110,000 miles. Here engine light came on and we had a diagnostic analysis conducted on the car. The analysis said there was a misfire in the 4th cylinder and before we could change the spark plugs the car was no longer driveable. It turns out that mercury makes a piece of junk car and that the valve seats were manufactured with a powdered metal. It appears that the valve seat cracked and dropped into the cylinder resulting in the piston hammering down into that cylinder and destroying the engine. This car was only six years old and was kept in excellent condition but thanks to the incompetent craftmanship of the people at mercury my girlfriend was extremely inconvenienced (temporally and most of all financially) due to the cheapness of the engine. It is safe to say that we will never purchase another car manufactured by the ford company. Foreign all the way. Thank you. Salmaan toor
I own a 1997 mecury tracer, that has been in ford, lincoln, mercury authorized dealership for almost 3 weeks in the service department.the first time i brought my vehicle in was when my " enginecheck light came on.this was on 1/18/2000, the service department informed that my #3 was misfiring and that they need to repplace my sparkplugs and give the car a tune-up.on 1/27/200, myengine check light light came back on.i took it back to the dealship and they found an oil leak and told me the computer read out was the same as before "#3 was misfiring".well that night after i got the car back, the "service engine soon" light came back on.so the next day i called tthe dealership oce again and i brought the car back to them and they said that it was the same code and that they would check into it.they gave me my car back and informed me that yes theengine check light would probably come back on again and that to inform them if the car started to run rough.well the next week, i informed the dealership that the car was actually starting to stall when i was driving it and they made me an appointment for the followingtuesday 2/7/2000 to bring the car in.well, the car has been there ever since.first i was told that it was the valve guide that needed to be replaced and that my extented warranty company would pay a portion of the cost including only seven days on a rental car.then on 2/22/2000 i was informed by the dealership that ford no longer makes the valve guides for the 1997 mercury tracers and it is no longer available on the secondary market.i have already paid out $340.00 to have the car fixed, which has not been fixed, plus no what ever the costs are going tobe now.plus i have to pay for the rental car, because the extended warranty company will onlypay for 7 days.i am extremely frustrated and think that for a 3 year old car to have this type of problem is definitely a manufactures problem, but when talking with for
Crankshaft/pulley fell apart,causing the belt to separate from the vehicle, and damage to the timing chain. Dealer has repaired the vehicle at the owner's expense.
I began having engine trouble last july.whjen i turned the ingnition the engine began to buckle and make a loud noise.i would have to attempt starting it a few times to get a clean start.then the engine would make a tapping noise and the engine light would come on. I took it to the dealer - they said it was a dirty cylinder and that it needed to be cleaned.they cleaned it but a few months later the same string of events occurred -- but the engine light went off before i could get it to the dealer.the dealer took the car anyway -- they kept it for almost 3 weeks and the car would not "act up" for them.they re-sealed some wires and gave it back to me because they couldn't find anything wrong with the engine.well, needless to say the car kept having trouble starting and the engine light kept coming on and and going off by itself.i became fed up -- so i took it to precision tune instead of the dealer.they told me the wires that were sealed actually needed to be replaced and that's what the problem was.i paid them $318 to do it.i picked up my car -- and drove to work -- and what do you know -- the engine light came back on again and i had trouble starting it.i took it back to the shop -- i turned the car off and turned it back on for the mechanic and the car made a hidious sound and died right there in front of us.apparently one of thecylinders stopped working and something was loose in the engine is what i was told.now i have another car -- it wasn't worth fixing.i also had a coolant issue with the car -- i had to replace the radiator.that wasn't fun either.
The crankshaft pulley "separated"ruining the belt and the pulley, requiring that both be replaced.i did not think that i should have these type of problems with a car that only had 40,600 miles on it.i feel like i should be compensated by the manufacturer or the dealer who worked on the car.i am reluctant to believe that i will not have further problems with this car or the same problem again.i would like to know exactly why and how this happened, other than being told that i am not the first one it has happened to.i feel like this could have been a lot worse than it was, only because i noticed it when i did and took it to be repaired did i not have more extensive damage than i did.but, i still don't think i should have had this type of problem to begin with.the car should have been fixed for free.i do not know whether or not i will keep the car after having had this type of problem with it.
Engine failed in rush hour traffic on freeway with family in car- no light, no gauge indicator, no history of problems with the car- huge safety hazard, absolutely did not know it would happen. Ford is, thus far, unresponsive.
Engine blew up in rush hour traffic - huge safety concerns for other tracer drivers, no light indicator, no gauge warning, etc.- car has been maintained, just blew up- nothing to indicate reason. Should consider recalling tracers for investigation of engine.
While the vehicle has been parked for 12 hours when it caught on fire for no apparent reason. No prior problems with the vehicle.currently at the dealer.cause unknown.please provide details.
Why is this database being eliminated, first of all?!i love this.check coolant light came on, coolant had all leaked while driving, due to frost plug heater seal failure on engine causing all coolant to leak out.not covered under warranty?!seems that this is an engine seal to me, ford disagrees.
I own a 1997 mecury tracer, that has been in ford, lincoln, mercury authorized dealership for almost 3 weeks in the service department.the first time i brought my vehicle in was when my " enginecheck light came on.this was on 1/18/2000, the service department informed that my #3 was misfiring and that they need to repplace my sparkplugs and give the car a tune-up.on 1/27/200, myengine check light light came back on.i took it back to the dealship and they found an oil leak and told me the computer read out was the same as before "#3 was misfiring".well that night after i got the car back, the "service engine soon" light came back on.so the next day i called tthe dealership oce again and i brought the car back to them and they said that it was the same code and that they would check into it.they gave me my car back and informed me that yes theengine check light would probably come back on again and that to inform them if the car started to run rough.well the next week, i informed the dealership that the car was actually starting to stall when i was driving it and they made me an appointment for the followingtuesday 2/7/2000 to bring the car in.well, the car has been there ever since.first i was told that it was the valve guide that needed to be replaced and that my extented warranty company would pay a portion of the cost including only seven days on a rental car.then on 2/22/2000 i was informed by the dealership that ford no longer makes the valve guides for the 1997 mercury tracers and it is no longer available on the secondary market.i have already paid out $340.00 to have the car fixed, which has not been fixed, plus no what ever the costs are going tobe now.plus i have to pay for the rental car, because the extended warranty company will onlypay for 7 days.i am extremely frustrated and think that for a 3 year old car to have this type of problem is definitely a manufactures problem, but when talking with for
While traveling on the freeway, the car engine blew up (at maximum freeway speed) and after making it to the side of the road, discovered that the engine was completely blown. There was no warning, no light, no nothing- stranded the family in mid traffic during rush hour at an extremely dangerous section of freeway- car is 3 years old and should have warned us with lights or something- we need it repaired. Very potential dangerous situation, hopefully it won't happen to anyone else. Ford needs to look into this pronto. Our warranty has expired but this should be taken care of as a safety issue.
Consumer states that then vehicle caughton fire under the hood. The vehicle was totalled. The dealer has been notified. Please provide additional information. Nlm
Steering, shimmering like the front end was out of line, service engine soon light came on and went off 2 times third time went to dixie and set up to have it check since the light stayed on this time and did not go back off. Seatbelt, will not latch at times i have to keep trying to press in the release button for it to finally lock. At times would come off while driving. Dixie set up an appointment 1 week after i went there to have all of the above checked.date dixie motors looked at car july 24,1998. Keeped car about 7 hrs. Told me they cleaned seatbelt, did not tell me what was wrong with sterring and the only thing fixed was service engine light. On july 30,1998 3 days after bringing my car in to be fix the steering grab to right coming out of curve and seatbelt came off when the car hit a pole. Injuring my arm,neck and lower back. All have healed except my arm. Call a ford repersentive they had the claim divions call me. I went to brumfield ford in amite since i do not trust the dixie motor. Mr raff called dixie motors last week they told him i have never brought my car in to be service. I showed mr. Raff the workorder paper 42094 customer#35145, he did not understand why they said i did not bring the car there. I do not know what to do anymore, i have a new car i'm afraid to drive please help.thank you janelle negrotto( dot number: ap7jjkuu tire size: p185/65r14 )
Engine is stalling when turning a corner, stopping at a red light.
Engine blew up in rush hour traffic - huge safety concerns for other tracer drivers, no light indicator, no gauge warning, etc.- car has been maintained, just blew up- nothing to indicate reason. Should consider recalling tracers for investigation of engine.
Rpm's lower and stall car-took to shop in 2004 told plug/wire misfire and vacuum leak. Paid almost $200. One week later started again. Car vibrates badly when brake applied, both back springs have given out, crankshaft/pulley wobbles badly, has snapped serpentine belt, replaced belt tensioner and belt, snapped again one month later, replaced belt again, but has only been two months. Car sways in lane due to bad back springs. Car makes vibrating noise under hood when parked at an idle. Tie rod replaced two times. This car has less than 70,000 miles on it and all problems, including a blown radiator, and unexplained wear on brakes all started at about 40,000 miles. This car has been one problem after another. I also have a problem with the seatbelts locking too tightly for no reason. I would also like to add that i am the 2nd owner of this car; however, the 1st owner was an older family member that drove to and from work.
Turnedkey on and the exhaust pipe broke. There was a loud noise and fumes came up in the car.contacted the dealer, they said warranty ran out a week ago. Vehicle was not covered.called the manufacturer,was not able to help.
The contact owns a 1997 mercury tracer.the contact stated while driving 45 mph, she lost control of the vehicle and drove into the median to avoid oncoming traffic. The engine shut off and the cylinder head was blown. The dealer was unable to diagnose the failure; however, they stated that the engine needed to be rebuilt. . the contact stated that the cylinder head in the engine failed and caused her to lose control of the vehicle. The vehicle has not been repaired. The dealer and the warranty company stated that they were unable to honor the warranty to repair the vehicle. The warranty information is available if needed. The failure also caused damage to the front driver and passenger side tires. There were no injuries. On october 8, 2007, the contact drove to the dealer because the vehicle was leaking coolant.after three hours of inspecting the vehicle, the cause of the failure was still undetermined.the dealer advised her to bring the vehicle back in a few days.a couple of days later, while driving 45 mph, the vehicle began losing speed and the engine failed.the vehicle was towed back to the dealer and they stated that the engine failed.the vehicle has an extended warranty through another company.the vehicle was inspected by the warranty company, but they refused to pay for the repair work.the dealer refused to perform the repair.the contact believed that this was because she reported the dealer to the better business bureau.the current and failure mileages were 91,698. The fuel gauge was inoperative. The ac did not blow out cold air, the front brakes were replaced. Updated 12/12/07
While driving down at speed of 65-70 mph, the car ceased to accelorate.i pulled over to the side of the road, once the car was completely stopped it would no longer crank.today when i went to clean it out (happened at night)i saw that a hole was burned through the bottom of the passenger side dash board.also i noticed that there was smoke/fire residue on the windshield coming from the defrost vents.before any of this happened the airbag ligts were coming on and there was a burnt plastic smell and a scent of ammonia smell coming from god-knows-where.when i looked under the hood everything looked normal.i have been unable to go to work for 2 days now.please tell me if there is anything that i can do.thanking you in advance for your assistance.
Left turn signal would blink at 3-4 times the normal and right turn signal caused the cruise control to malfunction due to left rear brake light being out, once bulb was replaced all turn signal functioning was normal. *mjs
Headlight covers have yellowed over time, also tiny cracks have developed. This makes them ineffective at night.while the consumer was driving at night the head lights were so faint that he can get more illumination on the road from the vehicle traveling behind him than from his own head lights. Consumer stated that these kinds of head lights are a safety hazard.
While driving 20 mph consumer smelled fuel.consumer was able to maintain control of the vehicle, and pulled over. Then,noticed that fluid was leaking from underneath the vehicle. It was taken to a garage for inspection, andmechanic determined that the fuel tank was cracked and needed to be replaced.
Engine check light came on. Consumer feelspressure fromgas splashing around in tank may cause a fire.
The consumer noticed a fuel smell at the front of the vehicle. The vehicle was taken to the dealer (9/11/01) who indicated that the smell was residual oil from the last oil change.on 3/4/03 the vehicle had a 24 point safety inspection at which time the technician indicated that the fuel tank had a leak due to a split in the seam at the top of the tank. *nlm
The contact owns a 1997 mercury tracer.the contact stated while driving 45 mph, she lost control of the vehicle and drove into the median to avoid oncoming traffic. The engine shut off and the cylinder head was blown. The dealer was unable to diagnose the failure; however, they stated that the engine needed to be rebuilt. . the contact stated that the cylinder head in the engine failed and caused her to lose control of the vehicle. The vehicle has not been repaired. The dealer and the warranty company stated that they were unable to honor the warranty to repair the vehicle. The warranty information is available if needed. The failure also caused damage to the front driver and passenger side tires. There were no injuries. On october 8, 2007, the contact drove to the dealer because the vehicle was leaking coolant.after three hours of inspecting the vehicle, the cause of the failure was still undetermined.the dealer advised her to bring the vehicle back in a few days.a couple of days later, while driving 45 mph, the vehicle began losing speed and the engine failed.the vehicle was towed back to the dealer and they stated that the engine failed.the vehicle has an extended warranty through another company.the vehicle was inspected by the warranty company, but they refused to pay for the repair work.the dealer refused to perform the repair.the contact believed that this was because she reported the dealer to the better business bureau.the current and failure mileages were 91,698. The fuel gauge was inoperative. The ac did not blow out cold air, the front brakes were replaced. Updated 12/12/07
About 2-3years ago,we had problems starting with our power door locks.they are possessed. They lock and unlock all by themselves.i have had our van in 3 times for this to be fixed. They replace a part, and say it is fixed, but it isn't.
Speedometer failed, replacement of the cable did not rectify failure. Mjs
Front seal leaking at 36,000 mile of wear; asking nhtsa to look into this matter and provide additional infromation on this condition.
Seat belt does not fit consumer properly, extenders are not available. Mjs
Front driver's side seatbelt keeps getting stuck, and wouldlock consumer in seat.alsorear driver's side seatbelt buckle will not latch. Vehicle has been taken to dealer, but dealer will not fix it.
Steering, shimmering like the front end was out of line, service engine soon light came on and went off 2 times third time went to dixie and set up to have it check since the light stayed on this time and did not go back off. Seatbelt, will not latch at times i have to keep trying to press in the release button for it to finally lock. At times would come off while driving. Dixie set up an appointment 1 week after i went there to have all of the above checked.date dixie motors looked at car july 24,1998. Keeped car about 7 hrs. Told me they cleaned seatbelt, did not tell me what was wrong with sterring and the only thing fixed was service engine light. On july 30,1998 3 days after bringing my car in to be fix the steering grab to right coming out of curve and seatbelt came off when the car hit a pole. Injuring my arm,neck and lower back. All have healed except my arm. Call a ford repersentive they had the claim divions call me. I went to brumfield ford in amite since i do not trust the dixie motor. Mr raff called dixie motors last week they told him i have never brought my car in to be service. I showed mr. Raff the workorder paper 42094 customer#35145, he did not understand why they said i did not bring the car there. I do not know what to do anymore, i have a new car i'm afraid to drive please help.thank you janelle negrotto( dot number: ap7jjkuu tire size: p185/65r14 )
When tryingto apply the seat belt buckle the seat belt broke.dealer was contacted and stated that they would fix the seat belt at owner's cost.
The contact owns a 1997 mercury tracer.the contact stated while driving 45 mph, she lost control of the vehicle and drove into the median to avoid oncoming traffic. The engine shut off and the cylinder head was blown. The dealer was unable to diagnose the failure; however, they stated that the engine needed to be rebuilt. . the contact stated that the cylinder head in the engine failed and caused her to lose control of the vehicle. The vehicle has not been repaired. The dealer and the warranty company stated that they were unable to honor the warranty to repair the vehicle. The warranty information is available if needed. The failure also caused damage to the front driver and passenger side tires. There were no injuries. On october 8, 2007, the contact drove to the dealer because the vehicle was leaking coolant.after three hours of inspecting the vehicle, the cause of the failure was still undetermined.the dealer advised her to bring the vehicle back in a few days.a couple of days later, while driving 45 mph, the vehicle began losing speed and the engine failed.the vehicle was towed back to the dealer and they stated that the engine failed.the vehicle has an extended warranty through another company.the vehicle was inspected by the warranty company, but they refused to pay for the repair work.the dealer refused to perform the repair.the contact believed that this was because she reported the dealer to the better business bureau.the current and failure mileages were 91,698. The fuel gauge was inoperative. The ac did not blow out cold air, the front brakes were replaced. Updated 12/12/07
Abs brakes failed, pedal went to the floor, resulting in extended stopping distance; als0, replaced leaking master cylinder.
Brakes were grinding and squeaking. To stop the vehicle the pedal had to be pushed all the way to the floor. Contacted the dealer and they denied the service. Found the vehicle was under another vin #. Repair work still cannot be done because the warranty has expired.
When applying the brakes pedal stiffens and the vehicle takes longer to slow down. There is also a vibration that occurs during brake application.dealer replaced pads, and problem still exists. Has been to dealer 6 or 7 times.
The brake lamp illuminates after stopping and when accelerating from a stop.nlm
When the brakes are applied they shutter. Dealer has replaced the brake pads and realigned the rotors.
Calipers sticking causing rotors to overheat and warp.
Brake calipers failed.
Retaining pins that holdbrake pads in place are loose, causing contact to the wheel, and eventual separation.dealer has been notified.more specificallythe retaining clips that hold the retaining pins in the front brake assemblysnap and fly off of the vehicle when the pins contact the wheel.
When applying the brakes pedal stiffens and the vehicle takes longer to slow down. There is also a vibration that occurs during brake application.dealer replaced pads, and problem still exists. Has been to dealer 6 or 7 times.
Brakes squeal when applied,rear pads/ shoes noisy when applied & released, dealer said still had 60% of pads and there was nothing wrong. Dealer said that all of the new type linings make noise.
Brake rotors failed.
Rear brake drums failed.
Abs brakes failed, pedal went to the floor, resulting in extended stopping distance; als0, replaced leaking master cylinder.
Loss of rear brake effectiveness due to failure of master cyliner.the failure was directly related to the cold ambiant temperatures at the time.
Steering, shimmering like the front end was out of line, service engine soon light came on and went off 2 times third time went to dixie and set up to have it check since the light stayed on this time and did not go back off. Seatbelt, will not latch at times i have to keep trying to press in the release button for it to finally lock. At times would come off while driving. Dixie set up an appointment 1 week after i went there to have all of the above checked.date dixie motors looked at car july 24,1998. Keeped car about 7 hrs. Told me they cleaned seatbelt, did not tell me what was wrong with sterring and the only thing fixed was service engine light. On july 30,1998 3 days after bringing my car in to be fix the steering grab to right coming out of curve and seatbelt came off when the car hit a pole. Injuring my arm,neck and lower back. All have healed except my arm. Call a ford repersentive they had the claim divions call me. I went to brumfield ford in amite since i do not trust the dixie motor. Mr raff called dixie motors last week they told him i have never brought my car in to be service. I showed mr. Raff the workorder paper 42094 customer#35145, he did not understand why they said i did not bring the car there. I do not know what to do anymore, i have a new car i'm afraid to drive please help.thank you janelle negrotto( dot number: ap7jjkuu tire size: p185/65r14 )
Steering system makes noise in the front end.
Design of the steering caused consumer's hand to get stuck while turning resulting in fractured finger and injury.
Consumer cramped up in 1997 mercury tracer.*phthe consumer stated the vehicle was not wide enough and the rear windows were designed not to roll all the way down.
A few months before august of 2001 i noticed the paint on the hood of my van starting to peel.i brought my van in to get fixed on aug.23, 2001 and they saidford was going to call them back to tell me if this was covered under our warranty.it was not, but i feel this is a defect in the paint. Only the hood is peeling, nothing else.i have huge circles of paint missing-probably about 10 inches in diameter.it looks awful!
The vehicle was misadjusted causing vibration of the steering wheel.nlm
Both springs discovered broken, rear tires worn out due to breakage.ph**dimsii ivoq entry posted after 12/12/02 cut over to artemis**768232
1997 mercury tracer trio vin [xxx] my wife and i bought this car from wanted auto sales in worley idaho. My we have a one year old daughter. We heard a noise from the rear of the car. My wife thought we were bottoming out. I came to discover that both rear factory struts the coil springs were broken near the bottom of the strut housing. It looks like the metal has just fractured and failed. The coils material must be defective and not up to specs from ford this is clearly a ford defect. This is a huge safety concern for us with a one year old in the car. We are not happy if this could cost the death of a child because of a unsafe condition. The car is not new but the springs should last the life of the car not break like this. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
1-car seemed to bottom out in the rear when 4 occupants were in car, also scraping noise.2-checked car and found contact-coil springs rubbing against car, appeared to be out of the holder.checked and found both rear springs broken.springs provide vehicle stability, control and handling.3-replaced both rear coil springs, i have both old springs.instructions for installation of new springs have the springs installed 180 degrees from the position of the old springs.tight coils up, oem was tight coils down.
Consumer stated while driving, there was a cracking/squeaking noise and vehicle was handling loose/unstable, when vehicle was in for a 60,000 mile maintenance consumer was informed by dealership that the rear coils springs were broken.
Both rear coil springs were rusted and broken near bottom.
The rear suspension springs were defective, which caused the vehicle to lean to the right, which caused difficulty in steering the vehicle.fords symptom (14993) states springs possible to break if the paint wears off, the springs are subject to break.while driving the consumer heard noise in the rear and noticed a change in the steering.the vehicle also leaned to the right along with a change in the steering.the dealers stated that the suspension spring breakage was a common occurrence.*scc
Consumer stated while driving, there was a cracking/squeaking noise and vehicle was handling loose/unstable, when vehicle was in for a 60,000 mile maintenance consumer was informed by dealership that the rear coils springs were broken.
Broken rear springs on 1997 mercury tracer.
My 1997 mercury tracer failed the pa state inspection due to both rear suspension springs being broken.a review of the technical service bulletin for this vehicle indicates that this failure has happened to other like vehicles but there should be no resulting operational concern.why then did the state inspection fail the vehicle?what course of action can i take to get reimbursed for the replacement of both rear springs? *la
Heard for quite a while a "cracking noise" in the rear, especially when breaking, but also during sharp turns. Garage looked at it at 60k miles and reported both rear springs broken. According to garage a common problem with escort/tracer. Received advice not to drive the car, parts were ordered, which took 2 weeks. According to a dealer "there is a shortage in springs, due to high demand"
Rear coil springs rusted out and are broken prematurely, requiring replacement, unsafe to drive.
The steering wheel shakes due to the front right tire that had a knot on it and the two back tires were out of round. (goodyear 185-65 adv+822626).
All four tires had same failure between 38000 and 40000 miles.inner side wall seperated causing slow air loss.tire would peel apart halfway between the tread and the bead.tires were rotated often and showed no excess or irregular wear.
See attached letter. No letter attached.(dot number: bf76tu1135tiresize: 185/65/14)
3 of 4 tire were dry rot on the inside sidewalls (goodyear conquest size 185-65r 14).nlm
While inspecting the tires on my car, i saw the inside sidewall had peeled away from the casing. This condition is on both front tires and consists of about 12 inches of damage per tire. I called goodyear customer relations and they gave me the impression that it was not of any great concern and that this was a normal condition that should be covered under the limited warranty adjustment policy.(dot number: t278408gcwtiresize: p18565 r14)
While inspecting the tires on my car, i saw the inside sidewall had peeled away from the casing. This condition is on both front tires and consists of about 12 inches of damage per tire. I called goodyear customer relations and they gave me the impression that it was not of any great concern and that this was a normal condition that should be covered under the limited warranty adjustment policy. ( dot number: t278408gcw tire size: p18565 r14 )
While driving could feeltires vibrating. Then, took vehicle to dealer , and dealer found out that right front tire was having a tread separation.firestone respond p185/65 r14. Firestone p185/65/r14 *mw
Si, p185/65r14, dot unknown,replacement equipment with 7000 miles on a 1997 mercury, tracer. While driving 70 mph there was vibration and a loud noise. Long piece of tread had come offleft rear tire. Did major damage to vehicle.
Upon inspection the tire had uneven wear and there was a crack down the center of the right rear tire which was causing noise while drivng over 35 mph (bf goodrich advantage plus 185/65/14dotbf76tu1135).nlm
Engine check light remains illuminated, indicating a malfunction within the system, cause unknown.please give any further details.
The engine check light illuminated and remained on, indicating malfunction.please give any further details.
Engine check light would come onmonthly, and consumer had to add coolantevery 3 months. Took vehicle to a mechanic and they put a new radiator in.
I own a 1997 mecury tracer, that has been in ford, lincoln, mercury authorized dealership for almost 3 weeks in the service department.the first time i brought my vehicle in was when my " enginecheck light came on.this was on 1/18/2000, the service department informed that my #3 was misfiring and that they need to repplace my sparkplugs and give the car a tune-up.on 1/27/200, myengine check light light came back on.i took it back to the dealship and they found an oil leak and told me the computer read out was the same as before "#3 was misfiring".well that night after i got the car back, the "service engine soon" light came back on.so the next day i called tthe dealership oce again and i brought the car back to them and they said that it was the same code and that they would check into it.they gave me my car back and informed me that yes theengine check light would probably come back on again and that to inform them if the car started to run rough.well the next week, i informed the dealership that the car was actually starting to stall when i was driving it and they made me an appointment for the followingtuesday 2/7/2000 to bring the car in.well, the car has been there ever since.first i was told that it was the valve guide that needed to be replaced and that my extented warranty company would pay a portion of the cost including only seven days on a rental car.then on 2/22/2000 i was informed by the dealership that ford no longer makes the valve guides for the 1997 mercury tracers and it is no longer available on the secondary market.i have already paid out $340.00 to have the car fixed, which has not been fixed, plus no what ever the costs are going tobe now.plus i have to pay for the rental car, because the extended warranty company will onlypay for 7 days.i am extremely frustrated and think that for a 3 year old car to have this type of problem is definitely a manufactures problem, but when talking with for
While driving engine check light illuminated.all wires underhoodburned out, cause unknown.please give any further details.
No summary listed for this vehicle.
Engine check light came on. Consumer feelspressure fromgas splashing around in tank may cause a fire.
Requesting information of any recalls.
The vehicle experienced sudden acceleration. Air bag monitor water shield replaced.
While making a u turn and applying brakes to stop, the vehicle surged forward, jumped a curb and hit a pole.the vehicle was totalled.*jg
While driving vehicle about 40 mph when passing another vehicle,it did not stop, accelerating until vehicle was 70 mph. Then continued as normal consumer said vehicle ha cruise control and was not engaged at that time.
Consumer parallelparked when gas pedal got stuck and vehicle started to accelerate, causing vehicle to hit another vehicle in the rear and a public tree. Also both air bags did not deploy. Vehicle'sestimateddamages was $4000.00 plus. Dealer/manufacturer wer not notified at this time. *nlm
When foot isoff the accelerator,the vehicle speeds up.dealerinsists vehicle works right, and that acceleration has to do with use of excess fuel.
The vehicle was parked in the consumer's driveway when both front air bags deployed.it was later determined that the air bag sensor was destroyed by moisture intrusion into the air bag module and connectors.as a result of the air bag deployment the windshield the windshield shattered and the dashboard was destroyed. Manufacturer was contacted and refused to accept responsibility.the vehicle has not been repaired. The consumer later learned of a recall that was issued for this problem.the consumer was never notified of the recall.the vehicle was taken to a dealer who determined that the intrusion was caused by a pin hole leak in the heater core therefore the vehicle was not covered under the recall.the consumer intends to purse the matter further.
Heater core leaked fluid onto the computer system which burned the circuit board that controlled the air bags.
Holes eaten through heater core inlet & outlet pipes-leaked causing damage to air bag monitorwhich had to be replaced.new monitor came with a shiled not on the car when i bought it.this leads me to believe they know there is a problem, but did not notifyme about it. I did not take my car to haper ford since when i was there for my 60 thousand mile check up , they charged me to service my automatic transmission and the car i own does not have one. I feel the didnt service my car correctly at the time. Heater cores going out in five years, ruining a requried part by the government. I feel this could have been prevented and should have been, it didnt just happen in the last 14,00 miles after my warrenty expired. Again i would like to stress this is a design flaw. Thank youtracy kaufman.
Consumerwas getting inside thecar, closed the door, and the back window shattered .
Drivers window won't close at high speeds due to cabin pressure. Glass wobbles.
Windshield seal is separating.dealer will be notified.
While traveling on highway everytime the window is opened to let air in, can't close it due to cabin pressure build up.
Windows vibrate.
Windshield wiper system does not clear properly, resulting in poor visibility.
The right front rim is bent.nlm
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