Enter VIN number
Get the most accurate report for the vehicle. Basic information is FREE




We found the following complaints for MERCURY TOPAZ (1993)

Read complaints for MERCURY TOPAZ (1993)


While driving 30 mph vehicle was struck head-on by another vehicle. There was no deployment of driver's air bag.cause unknown.

Consumer was involved in a frontal collision in which the driver's air bag didnot deploy. Cause unknown.please give any further details.

Electric system failure, causinhg power windows/doors to malfunction. Also abs make metal to metal grinding noises.

No summary listed for above vehicle.

Vehicle has sudden hestitation and stalls out.tt

This is the same problem ford company is being suied for i was never told car is now with new ower had to trade it in was dangerous to drive. No safety defect listed.

Intermittently it is hard to start vehicle and it overheats. Recalls have been issued on the vehicle'smake/model for ignition andengine. However, this vehicle was not included due to vin.

Consumer states auto cuts off while driving-afraid it will cause an accident because it happens in traffic.tt

Ignition fire. *sd

Intermittentllyhot climatevehicle stalls out and dies.dealer has been notified.the vehicle can not be driven in hot weather or on highway due to the stalling problem.

Vehicle hesitates and vibrates. Resulting in vehicle stalling.

Vehicle hesitates and vibrates. Resulting in vehicle stalling.

Vehicle stalls out, and was told this is a tfi margin ( a device that regulatesflow of electric current to sparks plugs).whenvehicle stalls,consumer cuts it off, and then turns it back on.it immediately starts right back up.

Heater blower switch wires burned up because fuse is not blowing due to wire size not being appropriate.

In six times due to numerous electrical shorts in different areas each time. Please describe details.tt

The vehicle caught on fire from under the dash while parked.

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

Water pump has failed aproximately every 20,000 to 30,000 miles form whenthe car had 11,000 miles to the present. I am unable to get ford to tell me why this problem has continued to occur.i have worked through the dealer to resolve this problem, but no positive results were produced.

Fan motor makes noise.

The engine was running and smoke was coming from under the hood, after that the engine cooling fan caught on fire.

The vehicle was not hot, andwhen just checking the radiator it exploded,almost causing injuries.please provide further information.

When the brakes were applied brake pedal became very hard, resulting in extended stopping distance.also, vehicle shut off unexpectedly.

When drivingthere is a loud sound coming from the front end of the vehicle.also, experiencing problems when stopping the vehicle there is some jerking when applying the brakes. Consumer has contacted the dealer. Dealer stated motor mounts needed replacing. Please provide any further details.

Gear cracked causing the transmission to lock up and destroy entire transmission.nlm

The crankshaft pulley failed causing a rattling noise to come from under the hood when started.the metal had separated from the rubber and the keyed center portion appears to have broke loose from the casting.nlm

While driving, the engine light remains on continuously, consumer noticed smoke coming from under the hood, vehicle was taken to the dealer, and they changed all spark plugs and oil, the next day consumer parked the vehicle and less than 5 minutes vehicle caught onfire.. After the vehicle caught on fire, the dealer informed consumer that the engine was bad, however consumer stated that no one informed her prior that there was a problem with the engine.

Intermittently it is hard to start vehicle and it overheats. Recalls have been issued on the vehicle'smake/model for ignition andengine. However, this vehicle was not included due to vin.

Vehicle continually stalls, mechanic is not able to determine problem.*et

Vehicle will stall and then shut off while traveling at 65 mph. Dealer has replaced ignition module, fuel filter, spark plugs, and distributor cap, however vehicle continues to stall, possibly engine related.

Map sensor failed, causing vehicle to stall/buck.

Egr sensor and hose failed.nlm

Substance coming from the a/c was making driver ill, found out freon 60% full.ttconsumer states this has been happening ever since she has owned vehicle.wiper blade wore out in one week.

Air conditioner switch failed.

Head lights aren't focusing on the road.tt

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

Sept 9, 2003[xxx]ford motor companyone american road dearborn, mi 48126dear[xxx]:this letter to you comes after repeated attempts over the years to collect the $223.30 claim past due and owed to me for the 2002 recall announcement and replacement of the tfi module. At lower levels, i have been treated very rudely, ignored, patronized and/or interminably rerouted and disconnected at ford and its settlement agents voicemail. There has been no response to the appeal sent and dated 4-17-03. However i searched and found the defective motor craft part that cochrans auto body in cheswick pa 15024 returned to me when they replaced it. Now i am returning it to you directly as positive proof that the work was performed on my 1993 mercury topaz vin # [xxx] and the $223.30 claim is legitimate. Please promptly send me a check for $223.30.all other required documentation has been in the hands of your settlement agent since march 23 2002.thank you.yours truly,[xxx] oct 21, 2003 follow up due to no responsenow there has been no response from you. Delivery was confirmed to your office of the defective motor craft part. Its difficult to reconcile customer disregard with fords quality is job 1 branding campaign! . Please disburse a check to me for $223.30. Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Vehicle hesitates, jumps, surges and cuts off when coming to a stop.

The fuel injector every time you clean out it get clog up .tt

During vehicle operation on a hill or incline,about four gallons of gas leaked out of the filler cap.

Automatic transmission slips back into first gear.tt

When driving the vehicle it has trouble shifting from 1st to 2nd gear. The owner has to pull over/shut off the motor, and start it back up. Dealer has seen vehicle before, andwas not able to fix the problem.

When driving would hear a metallic noise. Had trouble shifting from 1st & 2nd gear.transmission dip stick would have metal shaving on it. Took vehicle to dealership & mechanic indicated that planatary gear had failed.

Car will not start unless you mess with the shifter and car stalls out at times does not always register in park.

When driving would hear a metallic noise. Had trouble shifting from 1st & 2nd gear.transmission dip stick would have metal shaving on it. Took vehicle to dealership & mechanic indicated that planatary gear had failed.

When i asked the dealer where it was towed (grinwald ford) located in watertown wi to check for recall notices, or warranty info, they informed me "snottily" that "what makes you think this is covered"-service mgr admitted to never having seen this happen b4.i have asked for broken parts to be replaced and i have asked for the broken parts if you want them for investigation. Please advise.

Drivers side automactic shoulder retracting stuck at top of track

Automatic seat belt when not in use the seat belt motor keeps running which has drained the battery, and could also cause seat belt to be inoperative, now the passenger power door lock has failed. Contacted dealer.

Abs: rotors went bad/replaced; shimmied when brakes applied; driver's shoulder belt does not go on track right; hangs up on track; difficult to get out of car.

Driver's side automatic seat belt becomes jammed withinretracting mechanism, causingseat belt to become inoperable. Please give any further details.

When getting into the vehicle and trying to use the seat belts, the seat belt's are stuck in the tracks, causing the automactic seat belt to keep going across the face and the shoulder. Someone can get cut from the seat belt going from the both sides.

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

Lincoln-mercury has known about this motorized seatbelt problem for years and refuses to do anything to improve the replacement parts. When the motor dies, the belt does not move-a scary, non-safety feature.

Automatic shoulder belts on driver's andpassenger's sides will not retract. Shoulder belt portion is locked inautomatic retractor mechanism. This problem has causedseat belts to become inoperable. Consumer has contacted dealer. Please provide any further details.

Automatic seat belt intermittently vibrates.

Automatic seat belt retractor makes a real funny noise when it gets stuck at top. Shake it, and it will go back down. Buckles won't release. In an accident consumer would have to be cut out.

Passive restriant:motorized seat belt is inoperative. Makes a grinding noise when you open the dooror turn the motor on. Had same problem when vehicle had 38,000 miles and they repalced the track and the motor.

During rear impact the driver's and passenger's seat belts did not lock, and the passenger's side seatback broke, causing seat to collapse into rear seat.please provide details.

Drver's shoulder belt did not retract or release which caused the occpant to be locked in.also states the emergency seat belt release button was inoperable.dealer could not identify the problem.please give any further details.

Drivers side lap/shoulder will not retract.

Retractor seat belts on driver's and passenger's sides failed ad became stuck. Belts will not come ouyt or retract,causing loss of protection. Please provide further information.

Seat belt retractors do not move at all, there is not a shoulder harness when these do not work.cannot move manually. Dealer cannot duplicate the problem.

During rear impact the driver's and passenger's seat belts did not lock, and the passenger's side seatback broke, causing seat to collapse into rear seat.please provide details.

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

Vehicle shimmes when brakes are applied at 35 mph.

Electric system failure, causinhg power windows/doors to malfunction. Also abs make metal to metal grinding noises.

Abs: rotors went bad/replaced; shimmied when brakes applied; driver's shoulder belt does not go on track right; hangs up on track; difficult to get out of car.

When the brakes were applied brake pedal became very hard, resulting in extended stopping distance.also, vehicle shut off unexpectedly.

Brakes failed five times, causing one accident. *dsh

Brake system replaced due to premature wear.*skd

Brakes perform poorly even after they were replaced.

Rear brakes lock under cold weather conditions preventing stopping ability. Involved in (2) accidents due to brake failure. Please describe details.

The front disc brake wear out .tt

Rear brakes lock under cold weather conditions preventing stopping ability. Involved in (2) accidents due to brake failure. Please describe details.

When apply the rear brake locks up dealer replaced front rotor, pads, caliper but still having the same problem .tt

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

Right front ball joint went out with warning and rear starting to. *nlm

This car is at college, so the name of the tire might be incorrect.that right front gets worn and changed much more frequently than the others. Yes, i've had alignments.( dot number: acrv441097 tire size: 185/70/r14 )

While driving vehicle between 30-65mph the car began vibrating under the motor.also, whenstopping the vehicleconstantly vibrated. Consumer took vehicle to mechanic, they stated that it was the crankshaft pulley.mechanic repaired the problem, but has since started vibratiing again.

Ball joints went out 2 weeks afterconsumer purchased vehicle.ball joints have gone out two or three times since then.contacted dealer, and dealer fixedproblem while under warranty. But, after warranty was upconsumer took it to a local repair shop. Ball joints went out while consumer was driving at about 45 mph.

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

There is a speed control issue. Intermittently, the car will become locked at 2 rpm while still accelerating to 65+ mph. The driving is non-specific; i could be idling, on the freeway or on surface streets. Although i remove my foot from the accelerator, the car continues to speed up. Immediately turning off the engine does not eliminate the issue either. Once the car is turned on again, it locks at 4 rpm while in park. The issue may take up to 30mins to subside. Luckily, the brakes have yet to fail when the car voluntarily accelerates (although this does wear on the brakes like crazy).

Throttle sticks after extended highway usage. *sd

Gas pedal sticks during acceleration; does not release even when applying brakes hard; have to shift to neutral, turn off ignition to stop vehicle.tt

Bought car at mooneys desert hot springs auto sales in october 10,2002 as used car. Seat belts do not work. Suspension shakes, brakes make noise. Fuel pump went out fist trip. Drivers window does not retrack right. Engine over heat when idling. Water pump went out. Air conditioner and heater do not work.

Replaced windshield wiper blades.

Substance coming from the a/c was making driver ill, found out freon 60% full.ttconsumer states this has been happening ever since she has owned vehicle.wiper blade wore out in one week.

The vehicle's left front wheel came off while driving and struck another vehicle.the vehicle then veered off the road tot he right and hit a guardrail. (ohio traffic crash report) *ph

Driver involved in an accident, possible undercarriage, left front quarter panel, plastic fender well,and left front turn signal were damaged.the ohio traffic police observed one of the four lugs was missing, the other three appeared unbroken (ohio traffic crash report). *yd

Driver involved in an accident, possible undercarriage, left front quarter panel, plastic fender well,and left front turn signal were damaged.the ohio traffic police observed one of the four lugs was missing, the other three appeared unbroken (ohio traffic crash report). *yd




Read more




© 2024 All rights reserved