We found the following complaints for MERCURY MYSTIQUE (1995)
Read complaints for MERCURY MYSTIQUE (1995)
Air bag indicator light is flashing even though air bag has not deployed
Air bag bolts loose, causing rattle.
Air bag sensor light on dash started blinking on april 10, 2001 when vehicle had 105,000 miles. Took to dealer listed above to fix a total of three times and paid $559.72 in total for repairs but air bag sensor light began blinking shortly after third repair attempt. This means the air bag may not deploy in an accident and also prevents me from selling vehicle. Was also charged for fan motor switch repair that ford had issued two recall/service bulletins on. Wrote ford motor company "customer relationship center" on june 19, 2001 but have heard nothing from them. Car needs to be repaired so air bag is functional and so it can be sold. Also feel either ford or dealer should reimburse $559.72 since car was not fixed -- and now cannot be sold until it is!
Car was brought into dealer for repairof"severe vibration in steering column when car is idling in gear " complaint. Dealer diagnosed the problem and determined car's entire steering assembly including the air bag must be replaced. Dealer is not able to locate an air bag to complete the service nearly 4 months after the car was bought in for repair. I have contacted ford who has verified that the air bag is on "national back order". Ford also claims to have no knowledge of when this part will be available. How can an important safety part be unavailable for such an excessive period of time? nobody has been able to help me. I've even called the office of ford's ceo, jack nasser, with no succesful results. Is this car safe to drive? did you ever hear of such a situation? please help !!!
My airbag indicator light blinks, i took my car to lannings ford here in carey oh. They said that the modular & fuse blew they don't know what caused it to blow if i get it fixed theres a good chance it may blow again we don't know so as of now my airbags won'twork if there was to be an accident.
At around 50,000 miles we noticed the housing that holds the driver\\'s side airbag coming loose.we received a couple of recall notices on other things so when we took it in to get the recalls done i asked the technician at sunflower lincoln/mercury if he could check out the problem with the airbag housing and possibly fix it for us.he called us back stating that the bolts had sheered off from the inside of the housing and that they couldn\\'t fix it and that we would have to pay between $300-$500 dollars out of our own pocket to get it fixed.we then called lincoln/mercury headquarters and were told that \\"the housing is just like a tire and that over time it wears out and that we would be responsible for any repair costs to it\\". I have a major problem when the technician tells me that the problem was the bolts sheering off from the inside and then being told it\\'s my problem.this becomes a safety issue for which i believe mercury is responsible for.the problem sounds like faulty equipment and they have no intentions of doing anything in good faith about it.
Vehicle experiencing problem with water entering underneathvehicle and causing engine to shut off while driving. Dealer repaired at consumer's expense.also, air bag sensor light came on blinking, indicatingthat air bag may have deployed. Dealernotified, and would only repair at consumer expense. Can nhtsa help in this matter.
The air bag warning light keeps blinking on my 95 mercury mystique. Ford says it is not covered under any conditions as a defect.
The front springs were changed under one of the recalls after one broke.the back springs were not under recall but were both broken and ford refused to do it even though the springs were from the same supplier and failed prematurely. I had to change both rear springs due to their partial recall. The air bag light is blinking now which i am told means the air bags will not deploy if involved in an accident. I need to drive the car and if involved in an accident will hold ford responsible for any injuries as they won't fix this faulty system.
Consumer was driving and the passenger side air bag deployed causing consumer to have an accident.tt
Consumer tookcar to the dealership severaltimes for brake failure/ steering column failure,andpremature wear oftires. Had all her tires replaced two month ago.whiledriving 45mph on the highway and t approaching a trash truck in front of her, trash truck speeded up an d got in front ofconsumer's vehicle. Consumertriedtoovertake the trash truck and ran into a curb.trash truck put on brakes and so didconsumer.however, consumer's vehiclerear ended the back of the truckdue tobrake failue, andsteeringcolumn disconnected from dashboard,and dropped in her lap. Alsoairbagsdeployed and dropped into consumer's lap, and thesubstance released affected her son's eyes.the car was totaled.
Driver side air bag fell out of steering column while driving down the road and cannot be reseated.
Frontal collision, impact 12:00 position speed 12mph, dual airbags did not deploy and rear lap/shoulder on passenger side failed.
While driving and without a collision occurringdriver's and passenger's air bags deployed, cause unknown.please give any further details.
Vehicle was involved in a head on collision, but airbags didn't deploy. Please provide additional information. Ph
While driving 45 mph andwithout a collision occurring, driver's and passenger'sair bags deployed, cause unknown. Also the abs brakes locked up.please give any further details.
Consumer was driving and the driver side air bag deployed causing consumer to have an accident.tt
While pulling out of a gas station traveling at approximately 2 to 3 mph, driver's side air bag fell out intodrivers lap. Dealership requested that consumer replacesteering column at herexpense.
While driving vehicle would not pick up speed. Later, it would kick in, andsuddenly accelerate. Took to transmission mechanic, and was informed nottransmission. Took to another mechanic, and was informed it was timing belt, andthen later not timing belt,it was head gasketwhich was warped. Engine was replaced. Then vehicle not able to be started right away. Spark plugs had blown out.currently,mechanic thinks it was electrical system.
Weatherproof covering over electrical connector that controls abs and traction control circuits gets wet causing the abs and traction control lights to illuminate.
When drivng in rainy weather conditions or driving over water on the pavement the vehicle will lose all power steering ability and the eletrcial system will completely shut down.please give any further details.
Consumer has been having electrical problems/failureswithpower seat and other elements on the vehicle.
While driving at highway speed the electrical system shut off, causing owner to lose control of components.consumer states that she has had problems with the electrical system prior to this incident. The dealer has been contacted.
Faulty engine compartment design - allowsalternator and electrical system to shut down when vehicle is driven through as little as 3-4 inches of standing water on the roadway
I was told the wiring harness on my 1995 mercury mystique has failed. The car only has 72,000 miles. It started with the traction control and abs systems failing. It has now spread to the engine and transmission. The car is now undrivable. My ford dealer told me this failure is becoming a problem on the ford contour/mercury mystique models. Is there any recourse i can take?
There is an electrical problem that caused allinterior lights and brake lightsto dim.dealer has been contacted.
Vin - [xxx]engine wiring insulation is cracking and falling off of most wires leaving exposed wiresupdated 07/24/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The consumer stated most of the time the vehicle failed to start, but when it did start it stalled while driving.
Battery warning light comes on intermittently when it is raining. *sd
Ford motorcraft battery.the consumer requested a written warranty for the battery but was denied.
The car has come to a dead stop several times before.battery was replaced, alternator and other items rewired.dealer said similar events have occured on few other cars.
Battery light comes on, and consumer can hear fan running, and it should not run all thetime.
The car has come to a dead stop several times before.battery was replaced, alternator and other items rewired.dealer said similar events have occured on few other cars.
Power seat fore/aft inop - can't adjust. Both front head restraint plastic innards have disintegrated - wobble around -can't adjust. Found cruise control inop after delivery - replaced. Drivers seatbelt buckle stop button gone - falls to floor. Water pump impeler exploded on freeway - left stranded. Battery/cable shorted &burned - caused loss of engine power / steering upon short. Has also affected performance since incedent- - poor milage and such.automatic trans. Switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.
The car has come to a dead stop several times before.battery was replaced, alternator and other items rewired.dealer said similar events have occured on few other cars.
When driving the vehicle in wet conditions the charger light comes on and the steering gets tight.
We have had to replace the alternator 4 times in the last 3 years, all at our expenses.our daughter was driving on i-90/94 in wisconsin, at 70 mph, when her car lost power and she had to get over to the shoulder. Ford thinks they have solved the problem by replacing some circuit board component.in august, 2001 the front, right coil spring broke and had to be replaced.later we found that we had not been contacted about the recall on it.one year later a rear coil spring also broke right off and had to be replaced but the rear coils were not under recall so we had to pay for that ourselves.we believe it was inferior materials because we have never had a vehicle before, of any make or model where the coils springs rusted and broke off.dt
The car has come to a dead stop several times before.battery was replaced, alternator and other items rewired.dealer said similar events have occured on few other cars.
Alternator belt slips in wet weather.
Faulty engine compartment design - allowsalternator and electrical system to shut down when vehicle is driven through as little as 3-4 inches of standing water on the roadway
Alternator failed.*skd
Electrical: wiring harness under ignition module bracket rubbed together and short out the electrical system which caused the vehicle to shut down when driving .
Ect relay switch needs replacing, due to overheating.
Ignition failure.yh
Ignition failure, causing vehicle to stall.
Purchase car 4/1/95 the power steering go out when it rain there is no power have to wait for the power to come on.tt
Intermittent stalling.
Intermittent stalling.
Was drivingand vehiclestalled out. Had no prior warning. First time mechanic replaced a fuse. When it stalled out the second time after starting vehicle, had it towed to dealer.mechanic placed vehicle on diagnostic machine, but no codes of problem appeared.
Key can be pulledout form ignition while driving.
If undercarraige gets wet during wet weather, the battery light goes on and power is lost losing steering, due to belt getting wet, waiting for replacement.tt
When driving the vehicle the vehicle stalls/hesitates/stumbles.tt
Vehicle was taken to the mercury dealer at 45396 and 56249 miles due to frequently running at the farthest side of nornal on engine temperature gauge (almost in the red danger zone) especially when on hills or in the mountains. We were told "the car is meant to run hot." no remedy was suggested by the dealer either time. At 53486 miles, a technician at an independent smog stationsaid he had never seen a car run so hot. He ran a fan on the engine during the smog test. This is why the car was taken back to the dealer for a check of the engine running hot at 56249 miles. On 10/17/99, the car lost power while on the freeway and came to a halt at the side of the road., steam was coming from under the hood. The car did not restrart.diagnosis at a nearby independent station revealed: vehicle had been severely overheated. All spark plugs are contaminated with coolant, and all cylinders are filled with coolant. A tear down of the cylinder head revealed that cylinder head is severely warped.
While driving vehicle would not pick up speed. Later, it would kick in, andsuddenly accelerate. Took to transmission mechanic, and was informed nottransmission. Took to another mechanic, and was informed it was timing belt, andthen later not timing belt,it was head gasketwhich was warped. Engine was replaced. Then vehicle not able to be started right away. Spark plugs had blown out.currently,mechanic thinks it was electrical system.
Head gasket blew due to power control module failing.
Key sticks, difficult to take out of ignition switch.
Turned the ignition and vehicle began to smoke. Resulting in vehicle fire.
Turned the ignition and vehicle began to smoke. Resulting in vehicle fire.
At around 38000 miles, the starter gear split in half, causing starter failure.the component was inspected by both an independent mechanic and a ford service technician, and both agreed that the part failed because of a defect.after driving the vehicle about 2000 miles, apparently a piece of the broken starter entered the transmission housing and destroyed the clutch and ring gear, and punched a hole in the transmission housing.i believe this to be a safety issue because the technician told me that the problem was severe enough that it could have caused transmission or clutch parts to actually break off at road speed, possibly entering the passenger compartment of the vehicle.
One week after purchase starter and relay failed. Mjs
Starter relay shorted out. Mjs
One week after purchase starter and relay failed. Mjs
Electrical system's wire insulation cracked/fell apart, causing shorts, resulting in fires.
Caliviar ford in chesapeake va. Refused to completerecall of engine cooling fan electronic fuse due to melted wiring harness. This fault was caused be a previous recal (campaine id number : 01i0090000) (visability: defrogger system:windshield:controls:wiring) causing the attached electrical connectors to melt. I just spent $2000.00 and replacet car with new motor because the motor blowed up due to another factory recall id# 00v367000 engine and engine cooling. I purchased this car with over 100,000 miles and this work was never performed and i did not receive the recal until after 100,000 miles.
Wiring harness in the vehicle failed and caused a fire that burned the car to the ground.i see that on the recall page that there is a recall that indicates that the vehicle could overheat and start a fire.this vehicle nearly burned down a house and another vehicle when the fire occurred.the fire marshall advised that there is a magnesium coupler in the steering column that once it ignites it is basically impossible to extinguish.help.
Defective wire harness in 1995 mercury mystique.*mrnar incoming document could not be located.
Insulation on electrical wiring is separating and coming off,this causes the wires to touch and melt. Dealer indicated insulation has to be replaced. Reported by john jenkins.
Wiring harnesshas cracked andvehicle stalled. Contacted dealer.
Coating on electrical wires failing. Most if not all wires exposed. Est. Of repair is $800.00. Similar cases are odi # 848119, 8017443, 780255 (no fire). The repair shop that i have received est. Stated this is the 2nd car in as many weeks with the same problem. *nlm
When the a/c was on the abs and traction control lights to turn on and occasionally the brakes would grab.abs grabs the entire time the a/c is on causing the car to be unsafe to drive.possible due to recall #99m03 on the wire harness
Vehicle stalled at 35 mph and failed to restart. The vehicle was towed to the dealership. Themechanic determined insulation on the wiring harness had deteriorated and caused a short.multiple shorts occurred as the insulation throughout the wiring harness had badly deteriorated.the engine stalled twice.it was determined that the entire wiring harness needed to be replaced. *scc
Wiring harness is cracked and shorting.
Wiring harness insulation is cracked. As a result, consumer was unable to startvehicle. When it did startafter two minutes of drivingvehicle smoked and shut off.
On your web site i have found several recalls on 95 mercury mystique's one is regarding the ac unit and the wires burning up as well as a floor shifter problem causing the shifter not to indicate the correct gear. I went to friendly ford and they stated to me that my vehicle's vin # was not in the data base as having any recalls. I can assure you that these two issues are in fact occurring in my 95 mystique. I have had it looked at by mechanic's and these two issues are in fact on my car and i need them to be fixed under the recalls.
Electrical system suddenly failed while driving to work. Only the interior lights would operate and the emergency flashers would not come on for safety.when gearshift was put into "park"it would not come out because interlock is electrically activated (car could not be pushed to safe location out of traffic).several heavy guage red wires that connect to battery positive terminal (and run underneath the battery) lost insulation and shorted out causing abrupt loss of electric power to all items except interior lights.ford sent letter 10/1999 extending warranty for "certain" underhood wiring harnesses that could experience insulation cracking and failure, but will not accept warranty claim for my situation.i feel this is a very unsafe condition (the car stalled with absolutetly no warning) and may exist on other mystiques and contours.i have electronic images of faulty wires and ford's extended warranty letter for your inspection. Please contact me if you need this information.thank you.
Motor would stall and die, andturn signal quit working, took to mechanic, and they said wires were bad and shorted out.
The insulation of the wiring has degraded, causing the vehicle to short out. Dealer has repaired the vehicle, and the problem still exists.
- the contact ownsa 1995 mercury mystique with a current odometer reading of 149,000 miles. The contact stated that the wiring insulationcracked and left the wires exposes, which could cause short circuits.the contact stated that there was an owner notification about this problem, but the manufacturer never fixedthe vehicle, and the campaignexpired. Several electrical items under this problem started to fail.
While driving about 10-20 mph noticed smoke from under the hood. She pulled over and saw flames.fire department put out fire. Damage unknown at this time. Please add further comments.
Wiring harness shorted out.
Vehicle caught onfire due to the fuel rail injectors bursting and causing fuel to leak intoengine. Vehicle suffered a total loss.also, caught on fire on 10/28/98 due towiring harness overheating which was later covered under warranty.
Wiring harness. Shorted out.
Consumer received recall 99m03, however the wire harness and blower motor had been replaced prior to recall, dealer would not reimburse consumer for any repairs that were complete even though the recall letter states that prior failures of the component would be fully refunded.
Dangerousproblem plase contact owner as soon al posible, 787-258-4177
Electrcial harness wiring has no installation which could result in a fire, cause unknown.please give any further details.
Had dealer install electronic fuse module.noticed the three wires to the fan plug has exposed copper wire strands due to insulation heat damage making the wires to radiator fan unsafe.defective and heat damaged wiring to the fan is another reason a resulting underhood fire can be started.s
While traveling at 30mph temperature gauge went to hot, and vehicle completely died. Rep at dealership had vehicle towed to dealer, and they reported that wires had melted underhood which resulted inwiring harness needed to be replaced. Recall 00v367 dealing with overheating related to the problem consumer had with vehicle, however dealer will not do any recall repairs due to mileage of vehicle.
Problem with fan motor led to our taking vehicle into dealer.their inspection revealed severe deterioration to wiring harness insulationwhich service manager said might lead to a fire hazard.ford area rep contacted and offered $1,500 payment toward $2,500 bill.this all took place yesterday, june 10, 1999.i did not authorize any replacement to be done pending further conversation with ford and request that they replace defective wiring harness at no charge to me.please also note that in june 1998, i completed and filed another vehicle owner's questionanaire, this time having to do with defective wiring relating to the abs system. I received no response from that from dot or ford.this problem, having to do with defective weatherproof covering on the 22 pin electrical connector that controls abs and traction control circuits and causes inadvertent braking.i believe these are problems that need the attention of your agency before injuries or fatalaties take place.
With no warningwiring harness had snapped,causing vehicle not to run. Cause unknown dealer notified.
The majority of the insulation onthe wiringof the engine compartment has become very brittle. Whenever a wire is touched the insulation falls off. This could cause a fire because some of the wires come directly from the battery. In the last three years i have contacted the ford motor company or repersentative and reported this problem. I never got a response. At the present i cannot afford to replace this vehicle, i will as soon as i can. The wiring needs to be look at by some one. Ten years is not long, actually it was seven years when i first noticed the insulation problem.
Ford has refused to replace the wiring harness in my 1995 mercury mystique because:the extended warranty for this vehicle expired in jun 2005 (10 years from 'in service' date.i have owned the vehicle since nov 2003 and never received a recall notice.ford states a letter was sent to a previous owner.i cannot verify this and really view it as irrelevant since the harness was never accomplished on this vehicle.is ford not required to locate and notify subsequent owners of such a recall if the remedy has never been applied to the subject vehicle.surely ford would keep records of remedies applied or not applied?the defective harness has rendered this vehicle completely unuseable, it now sits in the front yard.i cannot afford the repairs on my own (i'm a single mother with a 3 year old).i cannot sell the vehicle in it's present inoperable state.the crux of my complaint is that i feel ford should have made a diligent effort to locate the owners of vehicles affected and which were not repaired as part of the recall.i have contacted ford customer service by phone and e-mail and they refuse to review the matter further.can you help me?
Battery light comes on intermittently. During inspection dealer found nothing. Dealer contacted again, states that the entire car needs to be rewired, estimated costs - $3500.00. Driving approximately 35-40 mph, vehicle stopped and will not start until jump starting, dealer cannot duplicate the problem.
While the vehicle was parked it caught 0n fire from underneath the hood area.
At the speed of 55 mph the car shuts down in the rain or the transmisson slips in and out of gears.recently the check engine light appeared with the air conditioner.i believe its an ongoing electrical issue.
Heater blower switch is blowing out,and blower does not work. Also, consumer found wiring harness burned up underneath engine.
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
Vehicle is accelerating slowly. Took car to the dealer for a tune up, and was told exposed wiring from the transmission harness causes the slow acceleration.
We have owned said 1995 mercury for 2 years.we did not recieve any defectnotification on wiring problems .all under hood wiring insulation is cracked and peeling off. Local dealer says warranty only covers cars 5 years old or 100,000 miles. Manufacturer refuses to honor 8 year safty defect warranty.
Was drivingand vehiclestalled out. Had no prior warning. First time mechanic replaced a fuse. When it stalled out the second time after starting vehicle, had it towed to dealer.mechanic placed vehicle on diagnostic machine, but no codes of problem appeared.
The car has come to a dead stop several times before.battery was replaced, alternator and other items rewired.dealer said similar events have occured on few other cars.
Circuit breaker failed./
The car has come to a dead stop several times before.battery was replaced, alternator and other items rewired.dealer said similar events have occured on few other cars.
The a/c wiring harness failed.nlm
Consumer took vehicle in forrecall (00s44) and for no lights on right half of instrument panel, dealer did recall repairs and replaced bulb cluster, however indicator lights no longer show up at all when vehicle is being started, the technician stated warning lights only come on when there is a problem, consumer lives where there are a lot of steep hills and has no way of knowing when overdrive is on or off.
Dt*: the contact stated the engine overheated and idled at an elevated level while parked.there is a nhtsa recall, # 00v367000, regarding the engine.the vehicle was seen by an authorized dealer.the service department suggested replacing the wiring harness that supports the electrical currents of the engine.the vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the vin.
Dt*: the contact stated the vehicle temperature gage elevated while driving at normal highway speeds and the engine suddenly shut down. The vehicle had an odor of something burning like plastic. The vehicle was towed to an independent repair shop. The independent mechanic discovered exposed wires leading to the fan and engine. The radiator was flushed, engine performance enhancer was added, spark plugs were replaced, but the exposed wiring was not repaired. The independent mechanic discovered a recall concerning the fan wiring. The vehicle remained parked for two weeks before it was taken to a local service dealer. The dealer began working on obtaining authorization for the recall remedy, but the manufacturer would not authorize the recall remedy because of the age of the vehicle.the contact is the second owner of the vehicle, but the original owner did not receive a recall letter. Therefore the vehicle was never taken to a service dealer for repairs. There is a nhtsa recall, # 00v367000, regarding the engine and engine cooling. The vehicle has the same problems as indicated in the recall; however it is not included in the recall due to the time restrictions of the recall remedy.
The consumer stated the vehicle over heated.
While traveling at 30mph temperature gauge went to hot, and vehicle completely died. Rep at dealership had vehicle towed to dealer, and they reported that wires had melted underhood which resulted inwiring harness needed to be replaced. Recall 00v367 dealing with overheating related to the problem consumer had with vehicle, however dealer will not do any recall repairs due to mileage of vehicle.
Prior to recall 00v367000, the vehicle experienced engine failure, the dealer informed consumer the engine was beyond repair.
The engine light came on and vehicle overheated, consumer was informed that a new water pump was needed, consumer also states there are fumes coming from the engine, the fumes come inside the vehicle when it is warm, whether or not the a/c is on.
Flex pipe broken, fuel system very poor and ignition system also.
Consumer took vehicle in forrecall (00s44) and for no lights on right half of instrument panel, dealer did recall repairs and replaced bulb cluster, however indicator lights no longer show up at all when vehicle is being started, the technician stated warning lights only come on when there is a problem, consumer lives where there are a lot of steep hills and has no way of knowing when overdrive is on or off.
The engine light came on and vehicle overheated, consumer was informed that a new water pump was needed, consumer also states there are fumes coming from the engine, the fumes come inside the vehicle when it is warm, whether or not the a/c is on.
The engine cooling fan seized prior to recall notice 00v-367 causing the engine to overheat, the engine had to be replaced at the consumers expense, in feb., 2001 the engine quit working again.nlm
Vehicle was taken to the mercury dealer at 45396 and 56249 miles due to frequently running at the farthest side of nornal on engine temperature gauge (almost in the red danger zone) especially when on hills or in the mountains. We were told "the car is meant to run hot." no remedy was suggested by the dealer either time. At 53486 miles, a technician at an independent smog stationsaid he had never seen a car run so hot. He ran a fan on the engine during the smog test. This is why the car was taken back to the dealer for a check of the engine running hot at 56249 miles. On 10/17/99, the car lost power while on the freeway and came to a halt at the side of the road., steam was coming from under the hood. The car did not restrart.diagnosis at a nearby independent station revealed: vehicle had been severely overheated. All spark plugs are contaminated with coolant, and all cylinders are filled with coolant. A tear down of the cylinder head revealed that cylinder head is severely warped.
Consumer received recall 00v367, however had a cooling fan replaced prior to recall, consumer is requesting reimbursement.
Engine check light starting coming on fall 2000.had diagnostics done by the dealer and a service station twice and nobody can find anything wrong.it comes on everyday about 5 minutes after the car has started and stays on the entire time the car is running.started having problems with the coolant summer of 1999.the temp. Gage goes to 3/4 to all the way to the right.but i am told that nothing is wrong with that either.yesterday the temp. Gage went into the red and the fan never kicked on.checked the coolant reserve and the coolant was boiling out the top.i checked it before driving and it was normal.i'm tired of putting money into this car.please look into the problem.thank you.
6/15/03 i do not have the exact dates of problems, but i will relate my experiences. Shortly after purchase used in 1999, the brake light switch, which also controls the shift inter- lock, failed.took it to the dealer and they found an open connection behind the glove box that controls the switch operation.they fixed that open connection and the switch worked fine. Then the switch problem started again. Tried a new switch and that failed after a few months. Have gone through six or seven switches and have one now that seems to work. I purchased and installed new switches myself after the first one because ford was charging me about $15 for the part and around $90 to install. Asked service people at ford and they told me that some switches work and some don't. Asked another serviceperson at different dealership and was told these stop light switches rarely fail? got a service bulletin from ford stating that the front strut springs could fail but not to bring the car in until they did fail. Got another bulletin stating that the main electrical connecter for the engine under the hood could fail but again don't bring the car in until this failure happens. Ford did repair a failed hi-speed heater blower connection at their cost. Iasked the tech why he had to raise the car and he said, poor design. Poor design seems to be a common theme with the '95 mystique. By the way mine is a four banger.i guess the most troubling was the brake light switch. Not only can the car not be shifted out of park, the brake lights won't work even when the manual over ride is used. Nothing like not having brake lights on today's roads! the car now has about 78,000 miles. Why so few?didn't want to drive with no brake lights. I see the '95 mystique/contour was nothing but problems. I don't know howservice bulletins concerning front spring failure or main engine harness failure which i described above cannot be classified as recalls.robert soderlund
Temp gauge stays to right of "l" on gauge & car smells hot, dealer says everything is "normal". From past experience i know it's not "normal" for a 4cyl. To run hot. What can i do if dealer says there's nothing wrong?
The dealer refused to honor the recall for the engine coolant fan 01 i 009 000, because of a melted wiring harness in the engine compartment.
Lights get very dim when engine cooling fan comes on.i had battery checked by advanced auto parts and it was fine.i found the vehicle had been recalled for a cooling fan issue on the autosite.com website.(campaign # 00v367000).. I called ford recall dept on 8/16/05 & spoke to danielle in toronto canada. After giving her my vin # she said there were no any recalls for this issue expect for 1 to replace the fan fuse which was done 4 years ago according to her. I have owned the car for less then a year.i would like you to check into this.my vin # is1melm66lsk6108291995mercury mystique v6 2.5 liter. Thank you john shehadi.
The engine wire insulation melted which caused the electrical system to fail. *nlm ph. While driving, the vehicle abruptly shut down because the electrical system failed, which was caused by a wiring harness problem. The consumer believed the problem was related to the recall.
At around 50,000 miles we noticed the housing that holds the driver\\'s side airbag coming loose.we received a couple of recall notices on other things so when we took it in to get the recalls done i asked the technician at sunflower lincoln/mercury if he could check out the problem with the airbag housing and possibly fix it for us.he called us back stating that the bolts had sheered off from the inside of the housing and that they couldn\\'t fix it and that we would have to pay between $300-$500 dollars out of our own pocket to get it fixed.we then called lincoln/mercury headquarters and were told that \\"the housing is just like a tire and that over time it wears out and that we would be responsible for any repair costs to it\\". I have a major problem when the technician tells me that the problem was the bolts sheering off from the inside and then being told it\\'s my problem.this becomes a safety issue for which i believe mercury is responsible for.the problem sounds like faulty equipment and they have no intentions of doing anything in good faith about it.
This, i believe, is manuafacturer's defect that i have tried work with the company and the billy young mercury dealership on this matter.but the dealership and myself have been meet with confusion on the mercury staff at 1-800-392-3673 and what i see as apparent lack of concern over a possible fire hazard.
Power seat fore/aft inop - can't adjust. Both front head restraint plastic innards have disintegrated - wobble around -can't adjust. Found cruise control inop after delivery - replaced. Drivers seatbelt buckle stop button gone - falls to floor. Water pump impeler exploded on freeway - left stranded. Battery/cable shorted &burned - caused loss of engine power / steering upon short. Has also affected performance since incedent- - poor milage and such.automatic trans. Switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.
The contact owns a 1995 mercury mystique.while inspecting the vehicle, the contact noticed that the cooling system was below level and he added antifreeze.several days later, he noticed that all of the antifreeze leaked out and he filled it back up.he checked the cooling system again a week later and the failure recurred.the heating system was also inoperative.the dealer stated that the vehicle was experiencing the same failure as mentioned in nhtsa campaign id number 00v367000 (engine and engine cooling).the vehicle has not been repaired.the purchase date was unknown.the failure mileage was 38,000 and current mileage was 38,800.
Motor kept overheating and was caused by cooling system not functioning properly, also the right passenger spring was replaced prior to my purchase, are these springs faulty? i paid $1100 for the hgeads and my car is in the shop and i am getting an estimate for the repair of the spring.
I have had my car in the shop for my vehicle running on the very warm side and not cooling itself down. Many things repaired and now it is doing it again and it is not even the dead of summer yet!
Cooling system overheated and burnedengine.there was not any prior warning.dealer replaced engine on consumer's expense.
4/11/01 water pump replaced by dealer in manassas,va.5/11/01 overheated again.now told the it is the relay switch in the enginee compartment.
Temp gauge stays to right of "l" on gauge & car smells hot, dealer says everything is "normal". From past experience i know it's not "normal" for a 4cyl. To run hot. What can i do if dealer says there's nothing wrong?
The consumer requested that the dealer check the flow of the radiator but after the vehicle was picked up it overheated while driving, the vehicle was returned to the dealer where they replaced the thermostat and water pump and flushed the radiator, at this point the vehicle ran horribly and the consumer took the vehicle to an independent mechanic who found a strang substance clogging the cooling system .nlm
Engine check light starting coming on fall 2000.had diagnostics done by the dealer and a service station twice and nobody can find anything wrong.it comes on everyday about 5 minutes after the car has started and stays on the entire time the car is running.started having problems with the coolant summer of 1999.the temp. Gage goes to 3/4 to all the way to the right.but i am told that nothing is wrong with that either.yesterday the temp. Gage went into the red and the fan never kicked on.checked the coolant reserve and the coolant was boiling out the top.i checked it before driving and it was normal.i'm tired of putting money into this car.please look into the problem.thank you.
While driving vehicle started to smoke and died.consumerhad already received a recall letter for engine smoking.consumer said this was same thing that happened too her.
The cooling system on the engine block has been replaced but it still runs hot.ford did a buyback on almost every v6 made in 1995 but my car model.they claim that there have been no engine block compliants on mycar model.but all of the people i know that have the same car are having the same overheating problems.
Ford re-painted vehicle and paint peeled again, even worse within 1 yr.ford said overheating problem was water pump and thermostat and housing.replaced both and problem was not solved.
Last year in march 2001 i had a recall on my engine cooling fan. I brought my car to a local dealership to have ittaken care of . The car at the time waspresenting problems with overheating, excessive torque, and the check engine light was occasionally coming on. The dealership (was laplace ford in laplace, la) only changed the fuse for the fan and nothing else. At the time i brought my car in the mileage was at 84000 miles and the warranty for the fan motor only extended to 100000 miles. Now the problem has become worse and laplace ford is syaing they need to charge me an excess of 450.00 for repairs when in all actuality this problem (which i thought was already taken care of a year ago) i feel should be ford's responsibility to repair. Please advise me in what actions i may take to resolve this issue? thank you.
Cooling fan was under recall#00v367000 also,certain thermal limit in cooling fan resistor had an open circuit whichcausedfan to shut down, causingengine to burn.
While driving the cooling fan shut off, causing cooling system to short out, resulting in a engine fire.
Cooling fan was under recall#00v367000 also,certain thermal limit in cooling fan resistor had an open circuit whichcausedfan to shut down, causingengine to burn.
Caliviar ford in chesapeake va. Refused to completerecall of engine cooling fan electronic fuse due to melted wiring harness. This fault was caused be a previous recal (campaine id number : 01i0090000) (visability: defrogger system:windshield:controls:wiring) causing the attached electrical connectors to melt. I just spent $2000.00 and replacet car with new motor because the motor blowed up due to another factory recall id# 00v367000 engine and engine cooling. I purchased this car with over 100,000 miles and this work was never performed and i did not receive the recal until after 100,000 miles.
Consumer receivedrecall 00v367000. Dealership has performed repairs to correct problem andwas chargingconsumer for parts and labor.please provide any additional information / attachments.
Problem with fan motor led to our taking vehicle into dealer.their inspection revealed severe deterioration to wiring harness insulationwhich service manager said might lead to a fire hazard.ford area rep contacted and offered $1,500 payment toward $2,500 bill.this all took place yesterday, june 10, 1999.i did not authorize any replacement to be done pending further conversation with ford and request that they replace defective wiring harness at no charge to me.please also note that in june 1998, i completed and filed another vehicle owner's questionanaire, this time having to do with defective wiring relating to the abs system. I received no response from that from dot or ford.this problem, having to do with defective weatherproof covering on the 22 pin electrical connector that controls abs and traction control circuits and causes inadvertent braking.i believe these are problems that need the attention of your agency before injuries or fatalaties take place.
Engine check light keeps coming on/off. Dealer said not to worry about it. Recall00v367000/ engine cooling fan repairs performed, yetengine check light still on.
Recall 00 v 367 000/engine cooling fan: dealer (kain family ford, london, ky; phone# 606/864-3555 ) unable to honor manufacturer's recall due to no parts available. Provide any further details on this matter.
Battery light comes on, and consumer can hear fan running, and it should not run all thetime.
Engine pulley and fan belt failed.
Recall 00 v 367 000 repaired on 09-feb-2001. Consumer stated that afterrecall repairswere done engineseized up.
Consumer took vehicle todealership to have recall00v367000 repairs donefor engine overheating.afterrecall work was performed,engine still was running hot.dealership stated that any additional work was not covered under warranty.please provide any additional information/attachments.
Vehicle caught on fire insame way as mentioned in nhtsarecall00-v-367-000/ manufacturer's recall 00s44.consumer stopped to have timing belt repairs estimated.while walking away fromvehicleconsumer heardchirping, and smoke was coming from vehicle.consumer's hand was burned while reaching to unplugpower plug.consumer contactedmanufacturer about a recall not received. Manufacturer would not offer remedy becausevehicle was over100,000 miles forextended warranty. However, at time whenrecall was sent out vehicle had between 96,000-98,000 miles.manufacturer did admit thatrecall notice might have gone to another address, but they still will not cover it.
I recieved a recall notice in the mail concerning my 1995 mercury mystique. When i asked the dealer what the recall involved the service advisor said it was to replaced a fuse for the cooling fan motor. After taking the car to the dealer and following their inspection they said the cooling fan would require replacement under the recall.my concern is that on your web site under the recall database for my car there is a recall listed for 1994 thru 1995 mystiques with the 2.5 v6 engine. My car has the 2.0l 4 cylinder engine. I called fords 1-800 customer service number and they told me that this recall affects all 2.5 v6 and 2.0l 4 cylinder engines on 94/95 mystiques. This does not match the information posted in your database.
Engine cooling fan failed,causingoverheating and stalling.there is recall 00v367000 for this defect.however, thisvehicleis notincluded due to vin.
This part caught fire dealer replaced on 3/22/2001 because of recall the replacement part has now failed in less than 4,000 miles on vehicle since last replacement dealer refuses to honor warranty because vehicle has more than 100,000 miles on it
Vehicle is having problems with the engine cooling fan.
Consumer receivednhtsa recall 00v367000/ manufacturer'srecall notice 00s44 forengine cooling fan repairs, but was unable to take vehicle to dealer for repairs because consumer was in pain. Onway todealership to haveconsumer's vehicle overheated, water shot out of the spark plugs,andvehiclewould not start. Vehicle had to be towed to consumer's home. Dealer has yet to be contacted. Please provide further details.
Consumer contacteddealer in reference to recall number 00v367000/ manudfacturer'srecall00s44.dealer refused to correctrecall work.also, vehiclewas currently overheating which is stated inrecall. Please provide any further details.
Consumer is upset because recall #00v367000 concerningengine: cooling system fan failurehas not been sent out to her, and manufactuer has not notified dealer. Also, not supplied them with parts. Consumer feels recall is not being done in a timely manner, and inmeantime, she is driving an unsafe car.
Recall # 00 v 367 000 concerningcooling system fan overheating. Consumerreceived recall letter.took vehicleto dealer. Dealer said there was no problem at this time.later, vehicle started to smoke, wires were burning and saw flames coming from radiator.consumer feltthis was a direct result ofrecallrepairs not being performed. Please provide any further information.
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
Vehicle engine temperature is in the hot range within five miles of travel. *dh
Thermostat malfunctioned, causing engine to overheat.
While driving 45 mph and passing another vehicle, vehicle stalled. Took vehicle to dealer, who found that plastic tension wheel attached to timing belt broke. Tension wheel broke in 4 places, consumer states this part was made of molders plastic.
Crankshaft dampner/pulley failed causing vehicle to loose power steering in wet weather,resulting in vehicle collision and brain injury.
Crankshaft dampner/pulley failed causing vehicle to loose power steering in wet weather,resulting in vehicle collision and brain injury.
Smoke was coming from underhood while driving. Managed to pull over to a parking lot. Checked underhood. Someone indicated thatengine's head gaskets had blownout.
Engine head gasket blew whileconsumer was on the way to work.engine needed to be replaced.it overheated with smoke and fluid leaking fromengine.vehiclewas not holding compresssion, and will not stay started. Dealer found spark plug holes due to a bad/cracked head gasket.
Engine pulley and fan belt failed.
Replaced leaking valve cover gasket/thermostat/cooling system
Leaking valve cover gasket
Crankshaft dampner/pulley failed causing vehicle to loose power steering in wet weather,resulting in vehicle collision and brain injury.
Vehicle caught on fire insame way as mentioned in nhtsarecall00-v-367-000/ manufacturer's recall 00s44.consumer stopped to have timing belt repairs estimated.while walking away fromvehicleconsumer heardchirping, and smoke was coming from vehicle.consumer's hand was burned while reaching to unplugpower plug.consumer contactedmanufacturer about a recall not received. Manufacturer would not offer remedy becausevehicle was over100,000 miles forextended warranty. However, at time whenrecall was sent out vehicle had between 96,000-98,000 miles.manufacturer did admit thatrecall notice might have gone to another address, but they still will not cover it.
Brakes and steering lock during inclement weather due to belts on pulley being exposed to the road.
The vehicle overheats after driving two minutes.the vehicle was taken to the dealer on 6/6/2003 who stated that head gaskets blewout and should be replaced.
Rightside motor mounts caused the engine to slip more into the car causing it to break the powersteering line. The line has been recently repaced. Is there a recall call for the motormounts?
While driving 15-20 mph engine failed due to timing belt coming off. Engine had to be rebuild. The timing belt tensioner failure caused the vehicle to stall and damaged the cylinder head as well.the dealer rplaced the cylinder head.
While driving the engine mounts broke, splitting the air conditioning lines.manufacturer was notified.
Crankshaft pulley fails in wet weather.
The idler puley, belt and tensioner failed.nlm
When raining or in a puddle of water, engine checklight will come on.the steering locks and the vehicle will stall out at5 second intervals. There is no control over the car.dealer contacted, and unaware of any recalls. States crankshaft/pulley shield and belt need to be replaced.
While driving vehicle would not pick up speed. Later, it would kick in, andsuddenly accelerate. Took to transmission mechanic, and was informed nottransmission. Took to another mechanic, and was informed it was timing belt, andthen later not timing belt,it was head gasketwhich was warped. Engine was replaced. Then vehicle not able to be started right away. Spark plugs had blown out.currently,mechanic thinks it was electrical system.
Crankshaft dampner/pulley failed causing vehicle to loose power steering in wet weather,resulting in vehicle collision and brain injury.
If undercarraige gets wet during wet weather, the battery light goes on and power is lost losing steering, due to belt getting wet, waiting for replacement.tt
Vehicle was taken to the mercury dealer at 45396 and 56249 miles due to frequently running at the farthest side of nornal on engine temperature gauge (almost in the red danger zone) especially when on hills or in the mountains. We were told "the car is meant to run hot." no remedy was suggested by the dealer either time. At 53486 miles, a technician at an independent smog stationsaid he had never seen a car run so hot. He ran a fan on the engine during the smog test. This is why the car was taken back to the dealer for a check of the engine running hot at 56249 miles. On 10/17/99, the car lost power while on the freeway and came to a halt at the side of the road., steam was coming from under the hood. The car did not restrart.diagnosis at a nearby independent station revealed: vehicle had been severely overheated. All spark plugs are contaminated with coolant, and all cylinders are filled with coolant. A tear down of the cylinder head revealed that cylinder head is severely warped.
Timing belt fails in wet weather.
Head gasket blew due to power control module failing.
Engine failed.
Grinding noise when backing up/turning.
Engine head gasket blew whileconsumer was on the way to work.engine needed to be replaced.it overheated with smoke and fluid leaking fromengine.vehiclewas not holding compresssion, and will not stay started. Dealer found spark plug holes due to a bad/cracked head gasket.
Consumer was going 45-50mph and vehicle started to overheat, it was raining outside.conusmer pulledhood up to cool it off. Oil was boiling smoking, and vehicle just died out.dealer still inspectingcause. Consumer please add the vin#.
Serpentine belt can slip whenwet and making a turn because youlose power steering and engine may stop.very dangerous even though it happens at slow speed because hard steering and brakeing, not power assisted. Just missed having head on collision. This has to be investigated because it may have caused some serious or fatal accidents without being noticed as the reason. Have there been any internal notices about this at ford?
I feel that this vehicle is a lemon and i am not getting any satisfation from ford or the dealership.i feel that legal action is the only solution.
When driving behind large vehicles in the rain water gets in the engine, causing it to hydrolock, making it possible to lose control of the car.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
Speedometer needle bounces around then stops on 0, vehicle jerks and slows down to 0 mph and sometimes stalls.vehicle also vibrates when in any gear and not moving.
Engine has been replaced once and the transmission twice.
I commute a long distance to work, when i can't fill up my gas tank and the engine light constantly comes on i don't feel safe. When it rains the car sometimes losing power and brakes. The tires and brakes have already been replaced. The following items have also been reolaced, seat belts, air conditioner, drivers side eletric window motor, the horn and more. Whenever i take the car to the dealership i am told that the engine light coming on is no big deal and the brakes and tires were normal wear and tear (the car was maybe a year to a year and a half old) they also told me there is nothing they can do about the gas tank not filling up. I am extremely dissatisfied and would like to know what i can do legally about it. My car is going into the shop again for what i think may be the sensors (this has happened before) the only differance is that this will be the second time i have to pay out of my pocket, i have contacted lemon law, the dealership, ford, and the bank holding the lease. Lemon law contacted the dealership and this was the only time i received service with a smile instead of an attitude. Even though the problem is still not resolved.please let me know what i can do to have these problems resolved.( dot number: )
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
The car has given me nothing but trouble.first it was the driver side passenger restraint, that was fixed the day after it was purchased.then it was the battery.i replaced it may of 1999.then it was the gear not in the exact shift that it should be in.now it's the car overheating , going past the red 5 mins. After driving.when i took it to a ford dealer they said it needed a new head gasket.come on now there are only 50,000 miles on this 1995 vehicle.i can understand brakes ,tires your usual wear and tear but a new battery and head gasket?it's going to cost me anywhere from $800-$1100 to get this repair done.that's a down payment for a more modern car. And on top of that the value for the piece of crap according to the kelley blue book, is $3945.come on now.there are 198 customer complaint about this 1995 mercury mystique.it truly needs to be investigated.
The vehicle caught on fire while the consumer was driving, the driver sustain 2nd degree burns on the right arm and leg. (ohio traffic crash report)
Vehicle experiencing problem with water entering underneathvehicle and causing engine to shut off while driving. Dealer repaired at consumer's expense.also, air bag sensor light came on blinking, indicatingthat air bag may have deployed. Dealernotified, and would only repair at consumer expense. Can nhtsa help in this matter.
Engine failure while driving 60 mph.
While driving about 25 mphengine will stall without a prior warning. Has to drive toside ofroad, and restartengine, and will work.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
When raining or in a puddle of water, engine checklight will come on.the steering locks and the vehicle will stall out at5 second intervals. There is no control over the car.dealer contacted, and unaware of any recalls. States crankshaft/pulley shield and belt need to be replaced.
Fan belt slips in wet weather.
Because of uni-belt that run power steering,generator,etc. When driven threw puddle of water the power steering is momentarily lost.tt
The idler puley, belt and tensioner failed.nlm
While driving over a puddle, the vehicle power steering loses all power due to a defective pully which been replace 3x.also problems with rear stablizler links and bushing.please provide further information.
Just smelly fumes.please describe.tt
Foul smelling odor coming from venting system into passenger compartment.tt
I've had this car about 5 years and had nothing but problems there was a rotten egg smell a smell like a fire cracker electical problems car cuts offover heatsthere are so many things wrong and i can not afford to but a new car right now it has been in and out of ford and mercury dealerships for repair
Car was taken to the mercury garage because of the smell of strong gasoline vapors.mercury garage found vapor cannister located under hood of car to be full of fuel, raw gasoline, possibly caused by over-filling of gasoline tank. How is tank over-filled, when gasoline pumps have auto shut-off.raw gasoline should never be where it is not intended, in the vapor cannister. Could be a very explosive situation. A dangerous and latent defect that cost $245 to correct. But the same hazzardous situation could occur again.
This is a continuing problem the dealer has done many things to try to correct the problem. They have changed the converters, did a tune upand replaced some sencors, all to no avail. The check engine light comes on frequently and stay on.
Catalytic converter failed. *dh
The catalytic converter failed twice.nlm
1995 mercury mystique check engine light related to the 332 service code started coming on randomly around 51k , and now illuminates after vehicle has been driven approximately 1 mile. Car now has 83k but i never received a recall notice regarding this condition. This vehicle's inspection sticker has expired and cannot be inspected in this condition. Pressure feedback sensor, ecu and evr have all been replaced to no avail.
The vehicle emits a fuel odor due to a faulty egr valve.nlm
Flex pipe broken, fuel system very poor and ignition system also.
While driving air conditioner fan motor caught on fire. Driver was able to put out the fire out. The dealer was notified about the problem. The fan motor has been replaced by owner. .et.
I've had this car about 5 years and had nothing but problems there was a rotten egg smell a smell like a fire cracker electical problems car cuts offover heatsthere are so many things wrong and i can not afford to but a new car right now it has been in and out of ford and mercury dealerships for repair
Consumer noticed that after making a right turn, the vehicle's radio light became dim and started to blink. The consumerreplaced the tail light, the blinker was replaced a few times due to blowing out.
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
The back up light bulb was blown .nlm
Head light switch over heated since the car was new. Gets uncomfortably warm to the touch.blower speed switch over heated, melted internal plastic base so fan speed could only be set at top 2 speeds. Upon removal for repair found the power terminal had also over heated that the copper was discolored and the plastic insulation on mating connector had begun to melt and deform. ****dimsiiivoq entry posted after 12/12/02 cut-over to artemis****739799.
Nhtsa#9129-99-v-233-000: head light switch/wiring harness the terminals at the head light switch and wiring harness connector can experience heat damage as a result of overheating (information on mystique 1996) consumer states has the same problem, dealer has been notified. Please provide further information.mr
Headlight switch and wiring harness connector failed but not repaired under recall 99s14 due to vin.nlm
Backtail light lense, cover overbulbs keeps cracking.when this happens water gets inside and blowsbulbs.
Consumer noticed that after making a right turn, the vehicle's radio light became dim and started to blink. The consumerreplaced the tail light, the blinker was replaced a few times due to blowing out.
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
While driving and coming to a stop the vehicle stalls. Owner states that it seems as though the vehicle is not getting enough fuel. The vehicle starts up immediately. Vehicle has been into the dealer for repairs three times.
I've had this car about 5 years and had nothing but problems there was a rotten egg smell a smell like a fire cracker electical problems car cuts offover heatsthere are so many things wrong and i can not afford to but a new car right now it has been in and out of ford and mercury dealerships for repair
Vehicle stalledin traffic after making a turn in wet weather. When turning, there would benoise prior tostalling.problemwas intermittent, and getting worse.noticed technical service bulletin that indicated an air intake kit to correct stalling problem. Vehicle has since been repaired.
I commute a long distance to work, when i can't fill up my gas tank and the engine light constantly comes on i don't feel safe. When it rains the car sometimes losing power and brakes. The tires and brakes have already been replaced. The following items have also been reolaced, seat belts, air conditioner, drivers side eletric window motor, the horn and more. Whenever i take the car to the dealership i am told that the engine light coming on is no big deal and the brakes and tires were normal wear and tear (the car was maybe a year to a year and a half old) they also told me there is nothing they can do about the gas tank not filling up. I am extremely dissatisfied and would like to know what i can do legally about it. My car is going into the shop again for what i think may be the sensors (this has happened before) the only differance is that this will be the second time i have to pay out of my pocket, i have contacted lemon law, the dealership, ford, and the bank holding the lease. Lemon law contacted the dealership and this was the only time i received service with a smile instead of an attitude. Even though the problem is still not resolved.please let me know what i can do to have these problems resolved.( dot number: )
The fuel rail burst while driving causing fuel to spray onto the hot engine resulting in fire, during repair of the fuel rail the dealer found that the water pump sheared off and replace the pump and pump drive belt, the dealer also found that there was no compression in 4 of cylinder, the timing chain failed causing valve damage, the dealer suggest the entire engine be repalced.nlm
Inertia switch failed upon a rear impact.
Consumer smelled very bad fumes/odor in the vehicle.
On occasion while idling, unknown humming noise is heard. Owner says feels some acceleration w/foot on pedal. Please describe details.
Gas is leaking from the gas tank, and the smell is getting into thevehicle. When getting into vehicle and when driving, consumer can see where the gas is leaking from the tank.consumer contacteddealer since gas tank was repaired before, and now the tank is leaking again. Dealer can't determine the problem.
Fuel door doesn't always open, halting fuel re-fill process, ocational fuel spill/over run.fuel tank has been worked on two times by dealers.fuel door has been worked on one time by dealers.re-fueling problem seems to vary slightly by brand of fuel purchased.oddly, slower fuel re-fill action doesn't really seem to make a difference.
Rapid fuel leak from gas tank. *dsh
Recall related, 94v184000, vehicle was repair under recall notice, still experience problem can not fill up tank.tt
Consumer complaining because recall work not performed prior to cars sale. *dsh
Fuel tank failed, leaking gas on hot exhaust. *dsh
Fuel tank failed and replaced.
Fuel tank assembly replaced due to tank shutting off prematurly/leaking fuel.*aw
Fuel door doesn't always open, halting fuel re-fill process, ocational fuel spill/over run.fuel tank has been worked on two times by dealers.fuel door has been worked on one time by dealers.re-fueling problem seems to vary slightly by brand of fuel purchased.oddly, slower fuel re-fill action doesn't really seem to make a difference.
Automobilewas sitting in driveway and suddenly began to burn. Fireman stated fire started in trunk near fuel tank.
Rear of vehicle reeks of gasoline smell due to a fuel leak in the gas tank.
Nhtsa#94-v-203-000, has the same problem. Dealer has been notified and will installa newfuel tank at consumer expense. Please provide further information. Ph
Recall work performed on the gas tank, however problems after with filling tank, gas neck failed.
Fuel tank was replaced twice due to recalls 94s97 and 95s30, on 12-jul-2001, dealer stated fuel tank needed to be replaced again, however this time at consumers expense, consumer is requesting reimbursement for the repair costs and rental car expenses.
Recall 95v232 was completed on vehicle according to dealer, however gas tank is leaking gasoline, consumer wants reimbursement.
Gas cap cover does not open from remote switches inside.
The contact owns a 1995 mercury mystique. While adding fuel to the vehicle, she was noticed there was a gas leak.the dealer stated that the part was no longer made and they were unable to assist her. The dealer is aware of recall, 95v232000 - fuel system, gasoline:storage:tank assembly:filler pipe and cap. She was also advised that it did not apply to her vehicle identification number. Updated .
Dt*: the contact stated while driving various speeds, a gas smell was noticed due to a gas leak.the vehicle was driven to the dealer who determined a gas leak in the filler hose was present.there was a nhtsa recall, # 95v232000, regarding the gas tank filler hose and cap.the vehicle was not included in the recall due to the vin.
Faulty baffle in gas tank filler pipe. *dsh
Request for reimbursement for replacement of gas tank since it is a product of a defect.*mrgas station attendant was fueling the vehicle when a large puddle of gas leaked form under the vehicle. Vehicle was taken to the mechanic who stated it should be covered by ford.prior to this incident, the gas tank kept shutting off automatically and the attendant had to pump it slowly to keep it from shutting off while being filled. Consumer was told by the dealership the vehicle would be looked over and it was dependent upon the mileage and condition of the vehicle. Consumer contacted the mechanic and relayed the info. From the dealership. Mechanic stated his computer showed a recall for the fuel tank and should be covered. Consumer again contacted another ford dealership who stated there was no recall. Mechanic did repair vehicle.*ph
Gas tank filler neck failed prior to recall notice. (94v18400).
Fuel tank is leaking fuel, consumer hadfuel filler line replaced in 1998. Currently, it needs to be replaced again. There is a recall, but this vehicle isnot affected due to vin.
Consumer has been having trouble filling the gas tank, the shut off valve would constantly turn off, consumer was unable to tell if the tank was full or not after refueling, fuel would even spill out, the dealer replaced the filler neck, consumer is requesting reimbursement stating there were previous recall on this vehicle for this particular part before the vehicle was purchased.
Fuel tank was replaced twice due to recalls 94s97 and 95s30, on 12-jul-2001, dealer stated fuel tank needed to be replaced again, however this time at consumers expense, consumer is requesting reimbursement for the repair costs and rental car expenses.
Recall 95v232 was completed on vehicle according to dealer, however gas tank is leaking gasoline, consumer wants reimbursement.
Consumer has been having trouble filling the gas tank, the shut off valve would constantly turn off, consumer was unable to tell if the tank was full or not after refueling, fuel would even spill out, the dealer replaced the filler neck, consumer is requesting reimbursement stating there were previous recall on this vehicle for this particular part before the vehicle was purchased.
The dealership said they would fix her car and they had it for the day and they have not touched even though they said the recall work was done (94v184000).
Fuel vapor smell. Diagnosed as a failed hose at the top of the fuel tank (between the tank and the vehicle body). Service writer indicated that the problem was caused by flexing between the body and the tank and that, in his opinion, the design did not take the flexing into account sufficiently. There was a fuel leak, and the vehicle would have leaked significant fuel in a roll over.
Switch that dims or brightensdashboard light has burned out due to poor contacts.
The drivers doorfailed to latch.the car was not damaged in any way or broken into.fortunately the car wasnt moving at the time,there was no reason for it to fail.the drivers door andpassenger door had to be tied together with rope in interior of car to drive it to dealer.i also had to hold on thedoor to prevent it from opening.the dealer made the repairwith a clip and new latch, however i was held responsible for the118.00 bill.if this isnta safety issue then i dontknow what else it could be.a drivers door latchshould never fail at 60287 miles!this car has been driven by an adult and has the normal wear and tear.certain components of a car should be warrantied for 100,000 miles.i have had numerous problemswith this car, but this is the first time i felti had to complain about this!!these dealers and the manufacturer have to be held responsible when a car has a safety defect!such as this one.a trend shouldnt have to be established when it concerns a safety matter.i would be curious to know what other mystique owners think of this problem.there are certainly plenty of them with customer complaints.i feel all of us are getting taken to the cleaners and the mess still remains!thank you for letting me vent my frustrations.i havent yetcommunicated with the manufacturer ford mercury division but i willcertainly do so.sincerely,[xxx]. Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Hand brake fails to hold car when moving or stopped
Due todefective parking brake which became corroded, parking brake did not release.also, premature wearof rear brake pads, caused extended stopping distance whichcouldresult in a crash. Brake cable was replaced after much delay.*ml
Had all new brake pads at 56000 miles. At dealer service at 77000 dealer noted rear brakes at 10%.dealer new of problem, corroded parking brake cable. Part has been on back order since april servicing. Neither dealer or ford will say when available.
The transmission just started slipping upon initial acceleration and the speedometer needle flipped over to zero and stuck.took back to the dealer where i bought it used (weliever) who took it to wilcher ford as an authorized ford dealer.they initially said it was the transmission/vehicle speed sensor and replaced that.that did not cure the speedometer problem.so they are ordering a new speedometer cable. I will not know if this cures the transmission problem until vehicle is returned.but this failure seems similar to odi id 513344 in your recall list.could you furnish more information to me about this case and/or check to see if my vehicle is listed as still outstanding on any recalls?
Speedometer performs erratically.
Speedometer needle bounces around then stops on 0, vehicle jerks and slows down to 0 mph and sometimes stalls.vehicle also vibrates when in any gear and not moving.
Transmission failed once.nlm
Consumer statedvehicle jumped out of gear, even when slamming on the brakes,vehicle would not stop.this resulted inseveral accidents.consumer tookvehicle to the dealer/mechanic, and was told that they could notresolve the problem.
At the speed of 55 mph the car shuts down in the rain or the transmisson slips in and out of gears.recently the check engine light appeared with the air conditioner.i believe its an ongoing electrical issue.
A/t:when shift into reverse, vehicle rolled forward about 2 inches; hard acceleration to back up; jumped as though emergency brakes were applied.tt
This mercury mystique has been a problem from the first time i drove it. All of the recalls were serviced by the dealer but i also experienced both front struts breaking, the front spring breaking, the front rotors cracking and the list goes on. The last straw was when the transmission failed at 74,000. The complete unit was replaced at a cost of over $2,000!! i've read the list of complaints on the 95' mystique and it's makes me want to cry. I will never by a ford product again.
Transmission leaks.
Since we have purchased this car its been nothing but problems. The first thing was the blower for the heater and air conditioner was making a loud rattling noise.then thebrain for the transmission went out and would not allow the car to shift automatically. Next,the power steering pump leaked ,so that had to be repaired. Then , here comes a good one...the front left rotor and calipor went bad..now this is evenbetter,two weeks ago on the 11th of january, the 2 rear coil springs broke without warning, almost causing my wife to loose control of the car. This also caused the rear brakes to seize up and warp the rotors and calipors. I informed ford of the problem and they responded "thank you for letting us know of your problems, this will help us build better products in the future." we have a case id # 189341, this is the number ford gave us. Thank you for listening to our problems, hopefully you can help us and many others that have had similar problems get some real results!!s
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
Overdrive disengaged/engaged itself.
When vehicle is in reverse itmakes a very strange noise. When backing out and applying brakes, the vehicle makes the same noise. No warranty. Dealer contacted and cannot find a problem.
Throttle sticks at wide open position. This caused damage to the transmission, which now grinds when shifting into third gear. The driveshaft was replaced due to noise and vibration at a cost of $1,100.00, but this did not fix the problem. The heater fan switch has failed twice. The first time it was covered under a voluntary program.
While traveling on the highway and without prior warningvehicle downshifts.
Vehicle would not go into reverse; slipped when shifting; transmission had to be replaced.
At around 38000 miles, the starter gear split in half, causing starter failure.the component was inspected by both an independent mechanic and a ford service technician, and both agreed that the part failed because of a defect.after driving the vehicle about 2000 miles, apparently a piece of the broken starter entered the transmission housing and destroyed the clutch and ring gear, and punched a hole in the transmission housing.i believe this to be a safety issue because the technician told me that the problem was severe enough that it could have caused transmission or clutch parts to actually break off at road speed, possibly entering the passenger compartment of the vehicle.
Transmission slips at 50 mph or more causing vehicle to have no power which could result in an collision.
Transmission problems.
A/t:when shift into reverse, vehicle rolled forward about 2 inches; hard acceleration to back up; jumped as though emergency brakes were applied.tt
Automatic transmission failure.
While driving on the highway at 65mph,transmission would jump from overdrive to third gear on its own. Sometimes jump from neutral to overdrive. Whouldnot have prior warnings. Had contacted dealer & taken vehicle to mechanic. Problem can not be duplicated.
Automatic transmission fails to down shift while driving. Dealership replace dthe transmission, but the problem still exists.
I feel that this vehicle is a lemon and i am not getting any satisfation from ford or the dealership.i feel that legal action is the only solution.
While driving vehicle changes gears. Consumer statesvehicle slows down.
Transmission problem has been analyzed several times by both ford dealer and other shops.they feel solenoids internally have failed and transmission must be rebuilt/replaced. Vehicle does not shift properly, will not go into overdrive (4th gear).loss of cruise control. What shifting remains is erratic.speedometer gear drive sheared off and was replaced before full extent of problem becameknown.in reading on the net about other people with same problem, appears solenoid failure in this transmission is common and premature.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
The vehicle jumps forward when being put into gear. Dealer says computer on board is telling the transmission there is a malfunction.
This is the 2nd transmission to blow in this car! the first one went at 43,500. I reported this to you on 4/28/99 in your database! three years later same month my 2nd one blew out and now i have to pay another 2,000 bucks for what clearly is a defective ford transmission! why has nhtsa not done anything about this! when it blew out i was going 55 miles an hour and i was almost rear-ended by an 18 wheeler! this has been a problem for years. Nhtsa is good at authoring a recall on seatbelts and cup-holders but when it comes to a high priced part you do nothing as the consumer continues to get raped! thanks alot nhtsa!
Upon driving the car jolts and halts as if shifting into nuetral
While driving vehicle would stall at any given time, and speedwhen shifting gears.transmission was replaced by mechanic.
The transmission just started slipping upon initial acceleration and the speedometer needle flipped over to zero and stuck.took back to the dealer where i bought it used (weliever) who took it to wilcher ford as an authorized ford dealer.they initially said it was the transmission/vehicle speed sensor and replaced that.that did not cure the speedometer problem.so they are ordering a new speedometer cable. I will not know if this cures the transmission problem until vehicle is returned.but this failure seems similar to odi id 513344 in your recall list.could you furnish more information to me about this case and/or check to see if my vehicle is listed as still outstanding on any recalls?
Consumer complaining because recall work not performed prior to cars sale.
I first told the dealer of a small leak. They said it was nothing. I've had nothing but problems with this car and ford refuses to address the problems. I know of many people who have had similar problems. I should not be paying $3,000 for a new transmission for a car that only has 43,594 miles on it. The government should do something about this ongoing problem. The consumer shouldn't be raped by manufacturers lack of interest in making vehicles that will last past 50,000 miles when they ask for tens of thousands up front for their product. Please help!!!!!!
Rpms running at 400-600 rpm's in drive, idlecauses it to shake. Normally it runs 800-1000rpms. Consumer went todealer regardingtsb, understanding that it was not a recall.transmission is going bad because it's too close toengine.dealer will fix the problem atconsumer's cost.
Transmission overdrive replaced. *sd
Vehicle's gear was locked into the parked position. *mr the consumer stopped to get gas and when he returned to the vehicle, he found that the gear would not move out of position.recall# 98v233000. After doing some research the consumer discovered a recall had been issued on the type of vehicle he owns.*scthe consumer was not sure if the recall applied to his vehicle.
Problem with fan motor led to our taking vehicle into dealer.their inspection revealed severe deterioration to wiring harness insulationwhich service manager said might lead to a fire hazard.ford area rep contacted and offered $1,500 payment toward $2,500 bill.this all took place yesterday, june 10, 1999.i did not authorize any replacement to be done pending further conversation with ford and request that they replace defective wiring harness at no charge to me.please also note that in june 1998, i completed and filed another vehicle owner's questionanaire, this time having to do with defective wiring relating to the abs system. I received no response from that from dot or ford.this problem, having to do with defective weatherproof covering on the 22 pin electrical connector that controls abs and traction control circuits and causes inadvertent braking.i believe these are problems that need the attention of your agency before injuries or fatalaties take place.
Gear shift would lock up; needs a screwdriver to unlock it & move it to neutral position; can not put into park or needs to repeat process.
The construction of the trunk allows water to enter. Also, when vehicle is started, the gear shift would lock up. The solenoid locked due to the cup holder's location.
Gear shift gets stuck in the park position, and a screwdriver is needed to getgears loose. Dealer has been contacted. Please provide further details.
Excessive vibration when shifting in and out of gears, causing vehicle to lurch forward.
Gear shift lever and knob failed causing difficulty in shifting gears. Mjs
Vehicle was experiencing the same defect with its shift lever as stated in recall 98 v 233 000,but this vehicle not included in recall due to vin.
Transmission gear gets stuck in park or reverse. When this happens consumer cannot get vehicle into drive.sometimes it gets in drive and cannot be placed into park.dealer has not been contacted.
On your web site i have found several recalls on 95 mercury mystique's one is regarding the ac unit and the wires burning up as well as a floor shifter problem causing the shifter not to indicate the correct gear. I went to friendly ford and they stated to me that my vehicle's vin # was not in the data base as having any recalls. I can assure you that these two issues are in fact occurring in my 95 mystique. I have had it looked at by mechanic's and these two issues are in fact on my car and i need them to be fixed under the recalls.
Gear shift locks in park gear.*aw
Power seat fore/aft inop - can't adjust. Both front head restraint plastic innards have disintegrated - wobble around -can't adjust. Found cruise control inop after delivery - replaced. Drivers seatbelt buckle stop button gone - falls to floor. Water pump impeler exploded on freeway - left stranded. Battery/cable shorted &burned - caused loss of engine power / steering upon short. Has also affected performance since incedent- - poor milage and such.automatic trans. Switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.
Transmission switch failure.
Consumer was able to removekey out of the ignition withoutgear fully engaged into park . About 2 hours later, 6 yearold child went into vehicle to get a cd out of vehicle when he accidently hit the gear selecter into reverse, causing child to panic and jump out , vehicle rolled over child's leg . Gears can be moved without key in the ignition and without applying brakes.
While drivingheard a pop and vehicle spun out of control, colliding into a tree.the axel has been replaced prior to this incident.the dealer ha been notified.
Axle broke while driving, causing front right wheel to fall off.
Axle broke while driving, causing front right wheel to fall off.consumer states it was the axle that fell off not the wheel.
Wheel bearing and the hubs are prematurely wearing. Cause unknown.dealer cannot identify the problem.please give any further details.
Throttle sticks at wide open position. This caused damage to the transmission, which now grinds when shifting into third gear. The driveshaft was replaced due to noise and vibration at a cost of $1,100.00, but this did not fix the problem. The heater fan switch has failed twice. The first time it was covered under a voluntary program.
Transmission will not down shift had a new transmission put in the car and it still does the same thing. No one seems to know why? could you please help me i have spent to much money now. 1995 mercury mystique.
Transmission failure.
Poor operation of manual transmission.
Caliviar ford in chesapeake va. Refused to completerecall of engine cooling fan electronic fuse due to melted wiring harness. This fault was caused be a previous recal (campaine id number : 01i0090000) (visability: defrogger system:windshield:controls:wiring) causing the attached electrical connectors to melt. I just spent $2000.00 and replacet car with new motor because the motor blowed up due to another factory recall id# 00v367000 engine and engine cooling. I purchased this car with over 100,000 miles and this work was never performed and i did not receive the recal until after 100,000 miles.
Consumer states the main bolt securing the left rear seatbelt assembly to the floor broke off completely while adjusting and pulling on the belt, upon examination consumer found the sheared surface of the broken bolt to be corroded rather than shinny, which suggested to the consumer that the bolt had been broken for a long time and had almost certainly been overstressed during the original installation, consumer was advised by dealership that warranty had expired and that he would be responsible for the necessary repairs.
Consumer complaining because recall work not performed prior to cars sale.
Seat belt failed.
The dealership had the car all day and told her the that the recall work was completed when she picked up her car it hadn't been touched (95v228000).
In july 2003,rear seat belt would not release from the buckle.the consumer had to cut the seat belt in order to remove a child.
Power seat fore/aft inop - can't adjust. Both front head restraint plastic innards have disintegrated - wobble around -can't adjust. Found cruise control inop after delivery - replaced. Drivers seatbelt buckle stop button gone - falls to floor. Water pump impeler exploded on freeway - left stranded. Battery/cable shorted &burned - caused loss of engine power / steering upon short. Has also affected performance since incedent- - poor milage and such.automatic trans. Switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.
The rear seat belt buckles broke into many pieces when trying to use it.dealership would repair but at a cost. Ph
Dt*: the contact stated, the cover to the seatbelt retractor coil of the driver's side front seat ripped loose. The manufacturer determined the cover was only a decorative cover and not covered by the vehicle warranty. The contact attempted to repair the cover but it did not hold.
Seat belt trimis coming off, causing retractor not to work properly. Whenever a vehicle runs over a water puddle, it causes a momentary power steering loss.dealer was notified. Please feel free to provide any further details on this matter.
Front and rear shoulder/lap belt combination do not retract as designed; get caught in door; causes door to jam, breaks plastic buttons on belts.
Seat is loose under seat and rocks while driving.
Head rests pull out of plastic mounts, thereby providing no protection in case of accident. *dh
Driver side head rest broke where supports attach headrest.dealer contacted, said out of warranty.s/b 5 yr warranty on safety items.*mjs
Head rests are wobbly and not sturdy.yh
Power seat fore/aft inop - can't adjust. Both front head restraint plastic innards have disintegrated - wobble around -can't adjust. Found cruise control inop after delivery - replaced. Drivers seatbelt buckle stop button gone - falls to floor. Water pump impeler exploded on freeway - left stranded. Battery/cable shorted &burned - caused loss of engine power / steering upon short. Has also affected performance since incedent- - poor milage and such.automatic trans. Switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.
Head rest broke.
Power seat fore/aft inop - can't adjust. Both front head restraint plastic innards have disintegrated - wobble around -can't adjust. Found cruise control inop after delivery - replaced. Drivers seatbelt buckle stop button gone - falls to floor. Water pump impeler exploded on freeway - left stranded. Battery/cable shorted &burned - caused loss of engine power / steering upon short. Has also affected performance since incedent- - poor milage and such.automatic trans. Switch failed on freeway caused sudden/erratic slowing of vehicle in traffic and loss of acceleration ability.
Power drivers seat will not move foward or back.
Power drivers seat will not move foward or back.
I commute a long distance to work, when i can't fill up my gas tank and the engine light constantly comes on i don't feel safe. When it rains the car sometimes losing power and brakes. The tires and brakes have already been replaced. The following items have also been reolaced, seat belts, air conditioner, drivers side eletric window motor, the horn and more. Whenever i take the car to the dealership i am told that the engine light coming on is no big deal and the brakes and tires were normal wear and tear (the car was maybe a year to a year and a half old) they also told me there is nothing they can do about the gas tank not filling up. I am extremely dissatisfied and would like to know what i can do legally about it. My car is going into the shop again for what i think may be the sensors (this has happened before) the only differance is that this will be the second time i have to pay out of my pocket, i have contacted lemon law, the dealership, ford, and the bank holding the lease. Lemon law contacted the dealership and this was the only time i received service with a smile instead of an attitude. Even though the problem is still not resolved.please let me know what i can do to have these problems resolved.( dot number: )
Each of these problems happened within 1 week of one another.i contacted my dealership and the mercury customer hotline, both of whom said it wasn't their problem since the vehicle was past the 36,000 mile warranty.so many failures, just 2000 miles out of warranty, however, is inexcusable, and mercury should have stood behind their product.
This mercury mystique has been a problem from the first time i drove it. All of the recalls were serviced by the dealer but i also experienced both front struts breaking, the front spring breaking, the front rotors cracking and the list goes on. The last straw was when the transmission failed at 74,000. The complete unit was replaced at a cost of over $2,000!! i've read the list of complaints on the 95' mystique and it's makes me want to cry. I will never by a ford product again.
Consumer statedvehicle jumped out of gear, even when slamming on the brakes,vehicle would not stop.this resulted inseveral accidents.consumer tookvehicle to the dealer/mechanic, and was told that they could notresolve the problem.
Consumer tookcar to the dealership severaltimes for brake failure/ steering column failure,andpremature wear oftires. Had all her tires replaced two month ago.whiledriving 45mph on the highway and t approaching a trash truck in front of her, trash truck speeded up an d got in front ofconsumer's vehicle. Consumertriedtoovertake the trash truck and ran into a curb.trash truck put on brakes and so didconsumer.however, consumer's vehiclerear ended the back of the truckdue tobrake failue, andsteeringcolumn disconnected from dashboard,and dropped in her lap. Alsoairbagsdeployed and dropped into consumer's lap, and thesubstance released affected her son's eyes.the car was totaled.
Problem with fan motor led to our taking vehicle into dealer.their inspection revealed severe deterioration to wiring harness insulationwhich service manager said might lead to a fire hazard.ford area rep contacted and offered $1,500 payment toward $2,500 bill.this all took place yesterday, june 10, 1999.i did not authorize any replacement to be done pending further conversation with ford and request that they replace defective wiring harness at no charge to me.please also note that in june 1998, i completed and filed another vehicle owner's questionanaire, this time having to do with defective wiring relating to the abs system. I received no response from that from dot or ford.this problem, having to do with defective weatherproof covering on the 22 pin electrical connector that controls abs and traction control circuits and causes inadvertent braking.i believe these are problems that need the attention of your agency before injuries or fatalaties take place.
When going through a puddle of water (of any size)steering get very difficult. Also when hitting bumps with one of the front wheels the abs goes out.
Stop and go traffic, slowing down, suddenly the brakes failed to take, vehicle rearended another vehicle.
Stop and go traffic, slowing down, suddenly the brakes failed to take, vehicle rearended another vehicle.
While driving 45 mph andwithout a collision occurring, driver's and passenger'sair bags deployed, cause unknown. Also the abs brakes locked up.please give any further details.
When going through a puddle of water (of any size)steering get very difficult. Also when hitting bumps with one of the front wheels the abs goes out.
When applying brakes pedal feels hard, braking distance is too long.
R & r speed sensors melted.
Brakes will not stop vehicle. Whenapplyingthempedal goes all the way down to the floor. Dealership is aware ofproblem.
The braking system malfuctions intermittently.when braking the vehicle moves to right or to the left, causing the vehicle to move into that lane which may cause an accident.also at a stop signwith foot on the brake the vehicle idles, and moves forward abouth an inch.dealer cannot determine problem.
Vehicles front and rear brakes failed.
When vehicle is in reverse itmakes a very strange noise. When backing out and applying brakes, the vehicle makes the same noise. No warranty. Dealer contacted and cannot find a problem.
I first told the dealer of a small leak. They said it was nothing. I've had nothing but problems with this car and ford refuses to address the problems. I know of many people who have had similar problems. I should not be paying $3,000 for a new transmission for a car that only has 43,594 miles on it. The government should do something about this ongoing problem. The consumer shouldn't be raped by manufacturers lack of interest in making vehicles that will last past 50,000 miles when they ask for tens of thousands up front for their product. Please help!!!!!!
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
Had all new brake pads at 56000 miles. At dealer service at 77000 dealer noted rear brakes at 10%.dealer new of problem, corroded parking brake cable. Part has been on back order since april servicing. Neither dealer or ford will say when available.
Left rear brake caliper leaks, causing brake light switch to stay on.*aw
Due todefective parking brake which became corroded, parking brake did not release.also, premature wearof rear brake pads, caused extended stopping distance whichcouldresult in a crash. Brake cable was replaced after much delay.*ml
Brake rotors out of round.
My license plate holder was replacedfront rotors replaced at 50000gas lid release repaired x 2 still not workingin shop for over a week at capital motor co for power steering fluid leak.during heavy rains i loose my power steering and can't turn or control my car. An associate has same make and model and experiences this problem also. This can be very dangerous if you need to turn your car suddenly to avoid someone or something.
Vehicle in front stopped short. Consumer applied brakes andpedal broke. Vehicle failed to stop. Rearendedanother vehicle. Air bag deployed. Slammed arm against windows andbroke it. Emergency room treatment.
Seat belt trimis coming off, causing retractor not to work properly. Whenever a vehicle runs over a water puddle, it causes a momentary power steering loss.dealer was notified. Please feel free to provide any further details on this matter.
If undercarraige gets wet during wet weather, the battery light goes on and power is lost losing steering, due to belt getting wet, waiting for replacement.tt
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
Fluid on the ground apparently coming fro the power steering line under the pump.also the vehicles at idling 1000 rpm will stall out. Engine light comes on.
Front end accessory drive belt malfunction. When vehicle is driven over puddles in the rain the belts slip and the vehicle is hard to drive.ford is aware of problem (part of existing tsb.)
When raining or in a puddle of water, engine checklight will come on.the steering locks and the vehicle will stall out at5 second intervals. There is no control over the car.dealer contacted, and unaware of any recalls. States crankshaft/pulley shield and belt need to be replaced.
Steering problem not solved, vehicle still pulls to the right most of the time and is getting worse, possible due to defective transaxle.
Car was brought into dealer for repairof"severe vibration in steering column when car is idling in gear " complaint. Dealer diagnosed the problem and determined car's entire steering assembly including the air bag must be replaced. Dealer is not able to locate an air bag to complete the service nearly 4 months after the car was bought in for repair. I have contacted ford who has verified that the air bag is on "national back order". Ford also claims to have no knowledge of when this part will be available. How can an important safety part be unavailable for such an excessive period of time? nobody has been able to help me. I've even called the office of ford's ceo, jack nasser, with no succesful results. Is this car safe to drive? did you ever hear of such a situation? please help !!!
Power steeringlooses powerwhen driving in wet condition.
While pulling out of a gas station traveling at approximately 2 to 3 mph, driver's side air bag fell out intodrivers lap. Dealership requested that consumer replacesteering column at herexpense.
During vehicle operation in wet conditions, the steering wheel locks up, for 3/4seconds at a time.
Consumer tookcar to the dealership severaltimes for brake failure/ steering column failure,andpremature wear oftires. Had all her tires replaced two month ago.whiledriving 45mph on the highway and t approaching a trash truck in front of her, trash truck speeded up an d got in front ofconsumer's vehicle. Consumertriedtoovertake the trash truck and ran into a curb.trash truck put on brakes and so didconsumer.however, consumer's vehiclerear ended the back of the truckdue tobrake failue, andsteeringcolumn disconnected from dashboard,and dropped in her lap. Alsoairbagsdeployed and dropped into consumer's lap, and thesubstance released affected her son's eyes.the car was totaled.
Loss of power steering, causing the wheel to lockup and can't make a full turn.tt
Power steering mechanism on the vehicle locks up while driving in wet weather resulting in loss of control, shield installed along with replacement parts, however continues to lock up in inclement weather.
Power steering failure.
When going through a puddle of water (of any size)steering get very difficult. Also when hitting bumps with one of the front wheels the abs goes out.
When driving through a puddle of water, steering locks up.tt
When going through a puddle of water (of any size)steering get very difficult. Also when hitting bumps with one of the front wheels the abs goes out.
Under wet conditions, power steering goes in and out.near crashes many times.dealer reported that this was normal.
Purchase car 4/1/95 the power steering go out when it rain there is no power have to wait for the power to come on.tt
During wet road conditions car tends to lose power steeringcontrol for about 10-15 seconds. Dealer is aware of problem.
On three different occasions during heavy rains the power steering failed while driving and was unable to control my vehicle. Since then, the power steering fluid started leaking and capital motors in tall. Fl.discovered that the fluid line was frayed. It took a week for them to repair this, and they hinted that i might need a new steering rack. I have had no problems since then with losing control of my steering. It could be dangerous if you were trying to avoid another vehicle or pedestrian.
Power steering failed, causing it to be difficult to control. *sd
Loss of power steering, causing the wheel to lockup and can't make a full turn.tt
I commute a long distance to work, when i can't fill up my gas tank and the engine light constantly comes on i don't feel safe. When it rains the car sometimes losing power and brakes. The tires and brakes have already been replaced. The following items have also been reolaced, seat belts, air conditioner, drivers side eletric window motor, the horn and more. Whenever i take the car to the dealership i am told that the engine light coming on is no big deal and the brakes and tires were normal wear and tear (the car was maybe a year to a year and a half old) they also told me there is nothing they can do about the gas tank not filling up. I am extremely dissatisfied and would like to know what i can do legally about it. My car is going into the shop again for what i think may be the sensors (this has happened before) the only differance is that this will be the second time i have to pay out of my pocket, i have contacted lemon law, the dealership, ford, and the bank holding the lease. Lemon law contacted the dealership and this was the only time i received service with a smile instead of an attitude. Even though the problem is still not resolved.please let me know what i can do to have these problems resolved.( dot number: )
When drivng in rainy weather conditions or driving over water on the pavement the vehicle will lose all power steering ability and the eletrcial system will completely shut down.please give any further details.
On three different occasions during heavy rains the power steering failed while driving and was unable to control my vehicle. Since then, the power steering fluid started leaking and capital motors in tall. Fl.discovered that the fluid line was frayed. It took a week for them to repair this, and they hinted that i might need a new steering rack. I have had no problems since then with losing control of my steering. It could be dangerous if you were trying to avoid another vehicle or pedestrian.
My license plate holder was replacedfront rotors replaced at 50000gas lid release repaired x 2 still not workingin shop for over a week at capital motor co for power steering fluid leak.during heavy rains i loose my power steering and can't turn or control my car. An associate has same make and model and experiences this problem also. This can be very dangerous if you need to turn your car suddenly to avoid someone or something.
Power steering belt comes off in inclement weather continuously.
When drivng in wet weather steering belt locked up, causing a loss of steering, no cover to keep from getting wet,vehicle became uncontrolable, impact 12:00. *a
While driving in wet conditions the vehicle will lose its power steering abruptly. Was informed by dealer that when belt gets wet it slips until it dries, as a result the power steering is lost.
Power steering belt fails in wet weather.
Power steering belt slipped in the rain, causing loss of power steering assist.
When driven through water power steering is lost due to wet belt driving power steering motor.tt
While driving ther ewas a clicking noise in the steering due to defective steering rack/tie rods.
Inner tie rod broke, causing left front wheel to turn sideways. *dsh
While driving defective tie rod end broke, causing a loss of steering control which resultedin a crash. Please provide further information.
There is leakage on the rack part of the power steering of the rack and pinion.please provide more details.
While driving ther ewas a clicking noise in the steering due to defective steering rack/tie rods.
Visor wire broke, causing visor to fall.
Faulty engine compartment design - allowsalternator and electrical system to shut down when vehicle is driven through as little as 3-4 inches of standing water on the roadway
Fuel door won't open due to inadequate lube.
The rear bumper had no shock absorber material installed within the shell.thus a minor hit and run resulted in over 880 dollars in damage to the rear bumper.
While driving and without warning vehicle caught on fire under the hood. Dealership was notified, vehicle was serviced. However, vehicle was continued to be used, miles later vehicle became inoperable.the engine cooling fan motor and wire harness caught on fire, dealer replaced the engine cooling fan assembly and main fuse, dealer also repaired the burnt wiring, 2 years later, consumer received recalls 00v367, 99m03, 99m06, 00s44/00m13 and 00s44, consumer has not been reimbursed for any of the repairs.dealer replaced right rear weather stripping and reinstalled mold around the handle due to the weather strip bowing.tape player would not eject.vehicle was hard to steer, especially when raining, dealer could not duplicate problem.front brake pads were replaced and rotors were machined due to vibration when braking.vehicle was running rough and acting like it wanted to stall, dealer replaced spark plug wires, vehicle later stalled.right blinker too fast, dealer replaced right rear turn signal bulb.
Heater blower switch overheated and melted the harness. Also,rear door latch and acutator broke, causingdoor to be inoperative, and the rear coil springs corroded and broke.please provide further information.
Whenever entering vehicle from outside the driver's side door consumer sustained electrical shocks.
Rear tailgate covers leak.
The construction of the trunk allows water to enter. Also, when vehicle is started, the gear shift would lock up. The solenoid locked due to the cup holder's location.
Water accumulates in trunk during rain, then enters area of group lights.tt
I feel that this vehicle is a lemon and i am not getting any satisfation from ford or the dealership.i feel that legal action is the only solution.
The trunk is leaking due to a missing seal.nlm
Water leaks into trunk.
The weatherproof cover/guard for the electrical connector fails in wet weather causing loss of brakes.
Vehicle continually pulls causing damage to tires.
6/15/03 i do not have the exact dates of problems, but i will relate my experiences. Shortly after purchase used in 1999, the brake light switch, which also controls the shift inter- lock, failed.took it to the dealer and they found an open connection behind the glove box that controls the switch operation.they fixed that open connection and the switch worked fine. Then the switch problem started again. Tried a new switch and that failed after a few months. Have gone through six or seven switches and have one now that seems to work. I purchased and installed new switches myself after the first one because ford was charging me about $15 for the part and around $90 to install. Asked service people at ford and they told me that some switches work and some don't. Asked another serviceperson at different dealership and was told these stop light switches rarely fail? got a service bulletin from ford stating that the front strut springs could fail but not to bring the car in until they did fail. Got another bulletin stating that the main electrical connecter for the engine under the hood could fail but again don't bring the car in until this failure happens. Ford did repair a failed hi-speed heater blower connection at their cost. Iasked the tech why he had to raise the car and he said, poor design. Poor design seems to be a common theme with the '95 mystique. By the way mine is a four banger.i guess the most troubling was the brake light switch. Not only can the car not be shifted out of park, the brake lights won't work even when the manual over ride is used. Nothing like not having brake lights on today's roads! the car now has about 78,000 miles. Why so few?didn't want to drive with no brake lights. I see the '95 mystique/contour was nothing but problems. I don't know howservice bulletins concerning front spring failure or main engine harness failure which i described above cannot be classified as recalls.robert soderlund
The front springs were changed under one of the recalls after one broke.the back springs were not under recall but were both broken and ford refused to do it even though the springs were from the same supplier and failed prematurely. I had to change both rear springs due to their partial recall. The air bag light is blinking now which i am told means the air bags will not deploy if involved in an accident. I need to drive the car and if involved in an accident will hold ford responsible for any injuries as they won't fix this faulty system.
Speedometer needle bounces around then stops on 0, vehicle jerks and slows down to 0 mph and sometimes stalls.vehicle also vibrates when in any gear and not moving.
Vehicle hard to control on the open road due to the suspension problems. *dsh
Lower control arm broke from the frame.
I have had three different wheel fail at different times starting at 110,000 miles. I have contacted ford about this and they say they have one knowledge of it. I have also had the bushings on the lower controler arms fail.
Lower control arm failed, causing left front wheel to turn sideways.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
This mercury mystique has been a problem from the first time i drove it. All of the recalls were serviced by the dealer but i also experienced both front struts breaking, the front spring breaking, the front rotors cracking and the list goes on. The last straw was when the transmission failed at 74,000. The complete unit was replaced at a cost of over $2,000!! i've read the list of complaints on the 95' mystique and it's makes me want to cry. I will never by a ford product again.
In feb 1999 we received a recall notice for failure of the front springs on this vehicle since it originally had been sold in a snow/cold state. The front springs have not failed. However there was noise and poor handling in the rear of the car. Investigation by a ford dealer in tucson did not disclose any failure of springs. The dealer recomended replacement of rear struts. This work was authorized at an independent repair facility (ase certified mechanic) upon dissassembly of the strut unit both rear springs werre found to be broken near the top.the failure was attributed to corrosion.i requested a meeting with a ford motor co representative to show the failed springs and rquest reimbursement for the parts. Met with paul berradi. He refused to acknowledge there was a problem although he did write down and document the failure. He advised me to keep receipts to claim reimbursement if ford ever did recall the rear springs. I have these papers.
While drivingwould hear a rocking noise coming from front of vehicle. Then, stopped,and found out that coil springswere broken without a prior warning of the problem.
Both rear springs broke.the car is only 5 years old.the heaviest items ever carried were 3 bags ofgroceries.i received a letter from ford motor company in 1999 regarding the possible failure of the front coil springs. I requested they be replaced at the timebefore failure and possible accident but ford wouldnt do it.these springs must be made of badsteel.my husband is a machinist/tool and diemaker and looked at the broken springs and can tell they are cheap steel.it cost us over $400.00 to get the car fixed. I want to write to ford motors regarding this matter, who do i write to,at what address
Suspension bolts & coil springs had rusted through & broke. Happened while driving vehicle. Had no warning of any problems. Took vehicle to dealer & informed by mechanic repairs can be done.
Potential for accident if broken spring tears tire. Dealer's technician estimates that he has seen five similar failures on mystiques in the past year.
Rear coil spring is corroded, and there is noise rear end. Dealership is aware of problem.
While drivingcoil spring had broke,causing vehicle to rattle.
Consumer received a recall letter forfront coil springs.a year later, when driving he heard a loud banging noise 3 times.took vehicle to dealer, and front/back coil springs were broken.dealer said they would replacefront coil springs and notrear ones.consumer felt vehicle would still be dangerous to drive if rear was not corrected.
The front coil springs came through the left front tire, causingtire to go flat immediately, and vehicle became uncontrollable. Dealer would only repair front coil springs if there is a break & nothing else.
Both rear coil springs completely broken.ford has issued an extended warranty on the front coil springs, but refuses to fix the rear springs.i have conducted much research and have learned that this is a widespread problem with the 1995 mystique.failure to fix the springs may result in a punctured tire.
I consider it very unusual for a vehicle to break both front coil springs within 3 months of each other.i had both replaced at meineke muffler and brakes at a cost of approx. $230.00.
Owner noticed squeaking noise, later learned noise was result of broken stabilizer bar at the bolts.
Suspension bolts & coil springs had rusted through & broke. Happened while driving vehicle. Had no warning of any problems. Took vehicle to dealer & informed by mechanic repairs can be done.
We have had to replace the alternator 4 times in the last 3 years, all at our expenses.our daughter was driving on i-90/94 in wisconsin, at 70 mph, when her car lost power and she had to get over to the shoulder. Ford thinks they have solved the problem by replacing some circuit board component.in august, 2001 the front, right coil spring broke and had to be replaced.later we found that we had not been contacted about the recall on it.one year later a rear coil spring also broke right off and had to be replaced but the rear coils were not under recall so we had to pay for that ourselves.we believe it was inferior materials because we have never had a vehicle before, of any make or model where the coils springs rusted and broke off.dt
Rear suspension system continually making noise, several repair attempts however not rectified. Mjs
Loud "clunk" in the right rear sping when any weight is in the back seat.contacted ford company, who has a extended warranty on the front springs.i was informed that they had no such coverage for the rear spring, although the spring are the same and can experience the same corresion.
Motor kept overheating and was caused by cooling system not functioning properly, also the right passenger spring was replaced prior to my purchase, are these springs faulty? i paid $1100 for the hgeads and my car is in the shop and i am getting an estimate for the repair of the spring.
While backing out of the garage a loud banging noise was heard coming from the rear.driver was able to pull the vehicle back into the garage.then, drivercontacteddealer for an appointment.
The rear coil broke. Had taken to dealer & was informed the parts are on back order. Would benotified owner when partswere available.
Both rear coil springs have broken.please provide further detail.
After having my front coil springs replaced last year, i now find that both rear coils have also broken. The manufacturer tells me it can assume no responsibility in this matter even though it had recalled the front coils for defective material.
Both rear coil springs broken.nlm
Consumer heard loud clunk when driving with any weight in the back of the seat, dealer diagnosed that two rear coil springs were broken, consumer requests reimbursement.
Both rear springs on the 1995 mercury mystique broke in several places.front springs are recalled as defective.rear coil springs are the same part number and manufacture as the front.how can one be recalled and not the other when they are the same item and manufacture.this is very irresponsible on the part of mercury.*la
Heater blower switch overheated and melted the harness. Also,rear door latch and acutator broke, causingdoor to be inoperative, and the rear coil springs corroded and broke.please provide further information.
Right rear coil spring broke for no apparent reason other than defective materials.vehicle never overloaded.other similar failures noted in nhtsa database.manufacturer refuses acknowledge defect.
Both rear springs broke.the car is only 5 years old.the heaviest items ever carried were 3 bags ofgroceries.i received a letter from ford motor company in 1999 regarding the possible failure of the front coil springs. I requested they be replaced at the timebefore failure and possible accident but ford wouldnt do it.these springs must be made of badsteel.my husband is a machinist/tool and diemaker and looked at the broken springs and can tell they are cheap steel.it cost us over $400.00 to get the car fixed. I want to write to ford motors regarding this matter, who do i write to,at what address
I commute a long distance to work, when i can't fill up my gas tank and the engine light constantly comes on i don't feel safe. When it rains the car sometimes losing power and brakes. The tires and brakes have already been replaced. The following items have also been reolaced, seat belts, air conditioner, drivers side eletric window motor, the horn and more. Whenever i take the car to the dealership i am told that the engine light coming on is no big deal and the brakes and tires were normal wear and tear (the car was maybe a year to a year and a half old) they also told me there is nothing they can do about the gas tank not filling up. I am extremely dissatisfied and would like to know what i can do legally about it. My car is going into the shop again for what i think may be the sensors (this has happened before) the only differance is that this will be the second time i have to pay out of my pocket, i have contacted lemon law, the dealership, ford, and the bank holding the lease. Lemon law contacted the dealership and this was the only time i received service with a smile instead of an attitude. Even though the problem is still not resolved.please let me know what i can do to have these problems resolved.( dot number: )
When raining or in a puddle of water, engine checklight will come on.the steering locks and the vehicle will stall out at5 second intervals. There is no control over the car.dealer contacted, and unaware of any recalls. States crankshaft/pulley shield and belt need to be replaced.
At the speed of 55 mph the car shuts down in the rain or the transmisson slips in and out of gears.recently the check engine light appeared with the air conditioner.i believe its an ongoing electrical issue.
Engine check light continues to come on. Dealer has repaired vehicle several times, problem still exists. Provide further information.
Engine check light starting coming on fall 2000.had diagnostics done by the dealer and a service station twice and nobody can find anything wrong.it comes on everyday about 5 minutes after the car has started and stays on the entire time the car is running.started having problems with the coolant summer of 1999.the temp. Gage goes to 3/4 to all the way to the right.but i am told that nothing is wrong with that either.yesterday the temp. Gage went into the red and the fan never kicked on.checked the coolant reserve and the coolant was boiling out the top.i checked it before driving and it was normal.i'm tired of putting money into this car.please look into the problem.thank you.
Engine check light keeps coming on/off. Dealer said not to worry about it. Recall00v367000/ engine cooling fan repairs performed, yetengine check light still on.
This is a continuing problem the dealer has done many things to try to correct the problem. They have changed the converters, did a tune upand replaced some sencors, all to no avail. The check engine light comes on frequently and stay on.
6/15/03 i do not have the exact dates of problems, but i will relate my experiences. Shortly after purchase used in 1999, the brake light switch, which also controls the shift inter- lock, failed.took it to the dealer and they found an open connection behind the glove box that controls the switch operation.they fixed that open connection and the switch worked fine. Then the switch problem started again. Tried a new switch and that failed after a few months. Have gone through six or seven switches and have one now that seems to work. I purchased and installed new switches myself after the first one because ford was charging me about $15 for the part and around $90 to install. Asked service people at ford and they told me that some switches work and some don't. Asked another serviceperson at different dealership and was told these stop light switches rarely fail? got a service bulletin from ford stating that the front strut springs could fail but not to bring the car in until they did fail. Got another bulletin stating that the main electrical connecter for the engine under the hood could fail but again don't bring the car in until this failure happens. Ford did repair a failed hi-speed heater blower connection at their cost. Iasked the tech why he had to raise the car and he said, poor design. Poor design seems to be a common theme with the '95 mystique. By the way mine is a four banger.i guess the most troubling was the brake light switch. Not only can the car not be shifted out of park, the brake lights won't work even when the manual over ride is used. Nothing like not having brake lights on today's roads! the car now has about 78,000 miles. Why so few?didn't want to drive with no brake lights. I see the '95 mystique/contour was nothing but problems. I don't know howservice bulletins concerning front spring failure or main engine harness failure which i described above cannot be classified as recalls.robert soderlund
Received recall notice (*97v225000). Called & set appointment.was called back & told no parts. While driving pressed on accelerator & no power., later it kicked in, intermittent only. Took to dealer & told to make other appointmentin front & leave vehicle. Needed vehicle for work in evenings & could not leave vehicle all day.
Vehicles speed kept increasing when foot was taken off the accelerator.the only way to stop the vehicle was to turn the vehicle off.
I bought this car on june 22,2011. On that day i told the dealer that the speedometer was acting erratic,jumping up and down. At the time, it wasn't affecting the speed. They said they know and just wait and see what happens. About a month or so later,the speedometer stopped working, causing the car to hesitate a little. I brought it back and they got a cable from a used contour and rigged it so it would work. So they claim.i was also told they just repaired the cable differently. Regardless,they said they repaired it.it worked and i drove it for at least another 2 months or so now and it failed again.i drove back to the shop and they say its a dealer part or they don't even make them anymore?i don't know how fast im going,which is dangerous and as of today,the 9th of sept2011, it doesn't work.
Consumer received a recall print out from repairs shop concerning throttle cable; contacted mfr. And informed that vehicle was not part of recall; consumer is reporting this information to nhtsaand hoping nhtsa can assist ths matter or give addtional infor's. ( nhtsa recall # 97 v 225 000).
While driving vehicle would not pick up speed. Later, it would kick in, andsuddenly accelerate. Took to transmission mechanic, and was informed nottransmission. Took to another mechanic, and was informed it was timing belt, andthen later not timing belt,it was head gasketwhich was warped. Engine was replaced. Then vehicle not able to be started right away. Spark plugs had blown out.currently,mechanic thinks it was electrical system.
The vehicle experienced sudden acceleration.
While traveling cruise control sticks, not disengaging set at 65 mph. Owner pushed brake pedal to disengage, but no response.he then tried pushing off button on steering wheel, still no response.owner had to immediately pull off the road and shut offignition. Vehicle sat on the side of the road untilowner felt that vehicle had cooled off.then, and only then, was he able to shut off cruise control.owner stated thatmanufacturer was reluctant, and did takecomplaint seriously.please describe details.
Throttle cable failed.
Vehicle surges while engaged in gear and ready to go.tt
Throttle sticks at wide open position. This caused damage to the transmission, which now grinds when shifting into third gear. The driveshaft was replaced due to noise and vibration at a cost of $1,100.00, but this did not fix the problem. The heater fan switch has failed twice. The first time it was covered under a voluntary program.
After vehicle is started, engine surges.tt
Vehicles speed kept increasing when foot was taken off the accelerator.the only way to stop the vehicle was to turn the vehicle off.
Vehicle experienced sudden acceleration when consumer is not accelerating.while driving at higher speeds, the vehicle speed will drop unexpectedly, and after a moment it would return to the actual speed which results in stalling . In addition, vehicle shakes / vibrates. Consume states vehicle will accelerate itself up to 20 mph without giving any gas and then will drop down again to the speed it was before, vehicle will decelerate to 10 mph, without stalling and then will return to speed that was traveling before.
Dt:there is a problem with the accelerator pedal sticking sincejune2005.ithappened at least five times.threetimes it stuck to the floor.there have been no accidents because of this problem. The consumer found that there was a recall on the year, make, and model.when she contacted the manufacture r,they told her that this vehiclenot included due to vin. The recall only included vehicles with traction control.
While drivingvehicle at highway speeds throttle cable broke,vehicle was not able to acclerate and stalled whichcould have caused a crash.dealer replaced the throttle cable.
While driving vehicle, the accelerator cable broke, pushed on pedal, stayed in place, would not return to original position.
While traveling at 25 mph accelerater cables snapped, and consumer had to push car out of traffic. Consumer felt thiswas dangerous because someone could rear end consumer.
The braking system malfuctions intermittently.when braking the vehicle moves to right or to the left, causing the vehicle to move into that lane which may cause an accident.also at a stop signwith foot on the brake the vehicle idles, and moves forward abouth an inch.dealer cannot determine problem.
The cruise control did not turn off , instead, it stuck in the full throttle position and would not disengage.driver stood on the brakes and turn the engine off to stop.
Rpms running at 400-600 rpm's in drive, idlecauses it to shake. Normally it runs 800-1000rpms. Consumer went todealer regardingtsb, understanding that it was not a recall.transmission is going bad because it's too close toengine.dealer will fix the problem atconsumer's cost.
Throttle cable from gas pedal to carburetor broke causing vehicle to stop in traffic.
The consumer has been experiencing problems withaccelerator.whileapplying thebrakesvehicle started speeding up.the manufacturer has been contacted.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
Heat is coming from an unknown location.
I have replaced: engine, transmission, blower motor, brakes, now the struts are going out. The car is a lemon!!
Ventillation system design only allows for the exterior air to enter vehicle for heat/a/c, which results in fumes entering vehicle.
When turning on the heating controls, can only get outside air, causing occupants to have to breath car exhaust from the car infront, replace filter to no avail.
I feel that this vehicle is a lemon and i am not getting any satisfation from ford or the dealership.i feel that legal action is the only solution.
Since we have purchased this car its been nothing but problems. The first thing was the blower for the heater and air conditioner was making a loud rattling noise.then thebrain for the transmission went out and would not allow the car to shift automatically. Next,the power steering pump leaked ,so that had to be repaired. Then , here comes a good one...the front left rotor and calipor went bad..now this is evenbetter,two weeks ago on the 11th of january, the 2 rear coil springs broke without warning, almost causing my wife to loose control of the car. This also caused the rear brakes to seize up and warp the rotors and calipors. I informed ford of the problem and they responded "thank you for letting us know of your problems, this will help us build better products in the future." we have a case id # 189341, this is the number ford gave us. Thank you for listening to our problems, hopefully you can help us and many others that have had similar problems get some real results!!s
Heater fan switch and wire connector was replaced under warranty.
Throttle sticks at wide open position. This caused damage to the transmission, which now grinds when shifting into third gear. The driveshaft was replaced due to noise and vibration at a cost of $1,100.00, but this did not fix the problem. The heater fan switch has failed twice. The first time it was covered under a voluntary program.
Blower motor switch failed.
Heater blower switch overheated and melted the harness. Also,rear door latch and acutator broke, causingdoor to be inoperative, and the rear coil springs corroded and broke.please provide further information.
Heater blower switch is blowing out,and blower does not work. Also, consumer found wiring harness burned up underneath engine.
Driver's side window will not go up or down.
Power windows inoperative.
The drivers side mirror failed.nlm
Windshield cracked twice in wind/rain storm. *sd
Windshield has tiny bubbles in factory tint lamination. This makes it difficult to see when sun glare is on the windshield. Could result in an accident.
While driving on road travelling 25mph turned the windshield wipers on, and windowwas obstructed by a film of oil.contacted dealer, he not able to determine the problem or where it was coming from.also took it to two other mechanics, and still not able to find the cause of the problem.
Molding clips for window scratched window glass. Mjs
Windshield wiper blades do not clean windshield very well while driving.
I have had three different wheel fail at different times starting at 110,000 miles. I have contacted ford about this and they say they have one knowledge of it. I have also had the bushings on the lower controler arms fail.
Wheel bearing and the hubs are prematurely wearing. Cause unknown.dealer cannot identify the problem.please give any further details.
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