We found the following complaints for MERCURY MOUNTAINEER (1997)
Read complaints for MERCURY MOUNTAINEER (1997)
Uponputting vehicle into the garage throttle stuck & vehicle accelerated into the garage wall. Upon impact,neither air bag deployed. No injuries reported.
Vehicle was involved in a frontal collision at 25-30 mph. Upon impact, airbags did not deploy, resultingin minor injury. Manufacturer will be notified.
After a front-end collision at 25mph, the air bags failed to deploy resulting in driver injury
Consumer was involved in a 15 mph frontal collision in which the drver's/passenger'sair bags did not deploy.please give any further details.
While pulling into driveway with foot on brakes, engine started roaring/racing andsuddenly accelerated,rear ending another vehicle. Air bags did not deploy.
Backing out of drivewayconsumer moved shift lever from reverse into drive, vehcle suddenly lurched forward,causing a loss of control, resulting in an accident.dual airbags did not deploy.
Consumer was involved in a 35 mph frontal crash in which the driver's or passenger's air bags did not deploy, resulting in two injuries.
Electrical problems.
When i use the cruise control and then turn it off i can't seem to push my gas pedal when you are driving the vehicle. I have to keep putting extreme pressure on the accelerator pedal until something breaks or pops and then it allows me to push the pedal. I keep having problems with smoke coming from on top of the steering column like something is burning when you are driving, now i have electrical problems to where my horn will not work anymore. I keep having problems with the front frame of the suv. The frame sounds and feels like it is going to fall apart and it doesn't matter if you are driving or stationary. The mechanic says it is the sway bar that is causing that problem. I have been calling ford about it and they keep saying there is no recall on my vehicle.
I was at a gas station making a purchase with my disabled mother. We left the store, and got into my truck. I started my truck and proceed to dive towards the exit of the gas station when i smelled something like burning rubber. I said to my mother that something smelled funny and then looked and saw a thin steam of smoke coming up from in between my legs. I parked the truck and jumpers out leaving my om in the car. I then saw a fire inside of the metal track in which my seat moves mechanically underneath my seat, where the wires are. I ran into the gas station panicked and asked the attendant for a fire extinguisher, to which he replied " no, i don't know i don't have one" and did nothing. So i ran back outside to my truck where my mother was having trouble exiting my truck as she has anxiety and health issues. She finally got out and a tow truck that was driving by, saw the smoke getting heavier and flowing out of my truck, he stopped and out the fire out with an extinguisher. The flames were coming through my seat and i was at a gas station. I was terrified. I have ptsd and this hasn't helped my sleep at all. Also, we were at a gas station and as you know, fire is very dangerous at a gas station. We could've been seriously hurt or worse.
The contact owns a 1997 mercury mountaineer.the vehicle caught fire while parked and without warning.the vehicle was completely destroyed and a fire report was filed.the contact has pictures of the failure.the cause of the failure has not been determined; however, a firefighter speculated that it may have been due to electrical failure.the failure and current mileages were 125,000. Updated 07/14/09updated 07/15/09
While drivingalternator malfunctions, causingbattery light to illuminate on dashboard.please provide any further information.
While drivingalternator malfunctions, causingbattery to go dead.battery light illuminates ondashboard. Please provdie any further information.
Constumer stated that there is a whining noise when turning wheel all the way to the left or right at slow speeds, dealer replaced the alternator.
While drivingalternator malfunctions, causingbattery light to illuminate on dashboard.please provide any further information.
Alternator failed.
While drivingalternator malfunctions, causingbattery to go dead.battery light illuminates ondashboard. Please provdie any further information.
If driving through a puddleright front wheel splashes water ontoserpetine belt, resulting in temporary loss of power steering control/ alternator charge, and air conditioning.vehicle has been checked by dealer, who advised consumer thatsince there was no recall it was not their problem.
Constumer stated that there is a whining noise when turning wheel all the way to the left or right at slow speeds, dealer replaced the alternator.
Truck caught fire and burnt up while sitting in the driveway turned off due to short in the ignition. (determined by the fire dept.)
On four occasions when going out to start vehicle consumer was not able to turn ignition and steering wheel would not move,leaving consumer stranded. Eventually it wouldrelease . Dealer has removed ignition, but claimed no defect existed. Dealer only advised consumer to make sure wheelswere straight when parking.
Vehicle was parked with key in ignition,not running.2 1/2 yr old turned key, and was able to put gear in neutral, and vehicle rolled down hill. Consumer managed to get inside vehicle and stop it. Dealer stated yes this could nothappen.
Electrical line routes over powersteering line had rubbed against each other,causinga holeand a short,resulting ina fire.the electrical wire involved was the hot wire cable running from the battery to the starter.the sparks created also ignited the power steering fluid that was leaking.yh
Fuses for windshield wipers shorted.
As i parked the vehicle in the garage, i noticed smoke coming from under the hood.i exited the vehicle and observed flames in the upper part of the left front wheel well.i put out the fire but was unable to open the hood.the vehicle was towed to the dealership where it was determined the fire had started in the relay/fuse box located in the left rear of the engine compartment.i asked both the dealership and my insurance company (united services automobile association), if a recall or technical service bulletin and been issued by ford concerning this type of incident.i have not received a reply from either.
We really don't have any information regarding the incident. The car had been parked outside for approximately 4 hours, when upon waking at around 3:50 am on sunday morning, i smelled a strange odor emanating from somewhere in the house. As i investigated, i soon found out that the smell was not in the house, but outside, and that's when i found my car ablaze. The fire department had already been called by the time i realized what it was, and the fire was put out. No police came, and no report was filed. The only information given to any official was my name, my cell number, the license plate number, and possibly the vin. The 1997 mercury mountaineer now sits in my driveway.
Radiator leaks around the plastic tank which is connected to core of radiator. Problem happens only when weather is cold. Once vehicle had heated it did not leak. Contacted dealership & informed vehicle out of warranty & no recalls or bulletins on vehicle. *ml
Oil pan drainpan flawed from factory.
I don't know that if this is the right place i need to be, but my suv has quite a bit of rust underneath and in the wheels, i can scratch some off with chipping coming off, i have met with the dealership and the ford rep, they say i have surface rust and it won't rust threw the steel, in my life time, and i am unease about that, my seat belts have a smell to them and i feel like it has had some water damaged to it, but i do not feel safe in it, they have had to replace gaskets, oil pan, crankshaft rear seal, and rear main seal, and it is in the shop now for a poping sound.i need to know what i can do next to get this matter taken care of, i have never seen this much rust,can you please help me,and give me the right direction to go now.i thank you so much.
Gasket on the manifold failed.yh
While parked vehicle caught fire inside the engine compartment. Dealer has repaired the vehicle. *ml
While traveling engine will hesitate or stop momentarily when vehicle is slowing or starting to accelerate.mercury knows of the problem, but doesn't know how to fix it..et
Vehicle loses power steering completey for up to 1 minute after going through puddles of water.loss of steering at speed is very dangerous.dealer maintenance personnel claim this is ford-wide problem and there is no known fix.i believe this problem could result in severe accidents.
Vehicle continually shuts down in raining weather, not able to rectify.
Consumer stated the drive belt failed.
Consumer stated the drive belt failed.
If driving through a puddleright front wheel splashes water ontoserpetine belt, resulting in temporary loss of power steering control/ alternator charge, and air conditioning.vehicle has been checked by dealer, who advised consumer thatsince there was no recall it was not their problem.
Problem mentioned on visit in december 01.my son and i experienced carbon monoxide poisoning on a trip to chicago 3/15/02.there are many similar vehicles in the rural area in which i live.i feel a service alert should be sent for similar age make vehicles that come in for service.especially if they mention a tick in the engine.have there been other reports of cracked egr tubes?nlm
The exhaust manifold has failed more than once; therefore, leaking a considerable amouunt of carbon monoxide which causes passengers and driver to become sleepy.
The manifold on the right side of the vehicle has a bad leak.yh
Engine manifold is leaking gas fumes into the vehicle.consumer contacted dealer.
While driving air conditioner compressor leaks, has been replaced once, and continues to leak. Please provide any further information.
A/c blower fan failed.
If driving through a puddleright front wheel splashes water ontoserpetine belt, resulting in temporary loss of power steering control/ alternator charge, and air conditioning.vehicle has been checked by dealer, who advised consumer thatsince there was no recall it was not their problem.
Air conditioning--o ring.
Consumer stated a/c was not blowing cold.
Consumer stated a/c was not blowing cold.
Consumer stated that power antenna goes half way up.
Consumer stated that power antenna goes half way up.
The roof rack failed causing items stored on top to fall off. Consumer feels that the material used for the roof rack is flimsy and weak material of construction.
While driving, headlights will come off and on by themselves this has happened at night and was very dangerous.dealer could not duplicate. Customer adds heat blows cold air.dealer found blend door motor and blend door to be faulty.
The contact owns a 1997 mercury mystique (na).while driving 55 mph, the tail light and instrument panel lights failed to illuminate.the contact noticed a smoldering smell coming from the vehicle.the mechanic stated that the head lamp switch terminal burned and the wiring harness connector was damaged.the manufacturer stated that her vin was not included in nhtsa campaign id number 99v103000 (exterior lighting: headlights: switch).the failure and current mileages were 90,000.updated 11/29/07
The contact owns a 1997 mercury mountaineer. The contact stated while the vehicle was stationary, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to an unknown dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 385,000.
When drivingtruck the fuel pump wire comes out and the truck just stops running. .
The contact owns a 1997 mercury mountaineer. He experienced difficult steering, because the front sway bar linkagehad fractured.secondly he would intermittently smell an odor of gasoline inside of the vehicle.thirdlyduring brake application the accelerator pedal would also stick. This condition would cause the vehicle to lurch forward. Lastly the main bar that held the two bumpers together had corroded.the failures were described in recalls (98v060000, 00v422000, 00v402000). However he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. The current mileage was approximately 157,000. The failure mileage was approximately 156,000.
Gas guagedoes not showaccurate level of fuel.this has happened approximately seven times, leaving consumer stranded.please provide any additional information/attachments.
Fuel gauge failure.
When i use the cruise control and then turn it off i can't seem to push my gas pedal when you are driving the vehicle. I have to keep putting extreme pressure on the accelerator pedal until something breaks or pops and then it allows me to push the pedal. I keep having problems with smoke coming from on top of the steering column like something is burning when you are driving, now i have electrical problems to where my horn will not work anymore. I keep having problems with the front frame of the suv. The frame sounds and feels like it is going to fall apart and it doesn't matter if you are driving or stationary. The mechanic says it is the sway bar that is causing that problem. I have been calling ford about it and they keep saying there is no recall on my vehicle.
Instrumental lights do not illuminate properly causing poor visibility, no able to be rectified.
Driver door lock will only unlock, have replaced and still fails. Rear and pass. L/u button still control entire lock circuit.
Rear passenger side doors cannot be opened from inside. Whenever the door is locked or unlocked this would happen.
Both rear door latches can not be released from inside vehicle. First right rear failed and about six months later left rear failed. Necessary to roll down windows to reach outside for door handle or have front seat passenger get out and open rear door. Child proof locks checked and verified selected to normal operating position. Have never selected child lock out position as we do not have any children. Have been told many ford explorer owners have experienced same problem. This is potentially a serious situation if rear set passengers are unable open their doors without the aid of others. I have no idea what it will cost to have this repaired as i haven't been to a dealer yet.
- the contact stated that while drivingthe 1997 mercury mountaineerwith 120000 failure mileage at 30 mph on a windy day the hood latch failed and the hood opened.the hood hinges stopped the hood from slamming into the front windshield.the vehicle had not been taken to the dealer and has not been repaired.the current mileage was 120000.
I currently own a 1997 mercury mountaineer.my wife purchased this mountaineer in early 1998, and up until now we have been very happy with its performance.recently, i was charging the battery overnight.i left for work and instructed my wife on disconnecting the charger before she used the car.my wife disconnected the charger and closed the hood on the vehicle and took it out to run errands.unfortunately, when she closed the hood, it did not latch completely.however, in this case i would expect the secondary, safety latch to hold the hood closed until the vibrating hood was noticed and the hood closed properly.this did not happen.turning out of our subdivision, and at a relatively low rate of speed (30 mph), the hood released and jammed into the up position.not only did this create a safety hazard since the hood, in the up position, offers no visual gap with which the driver can maintain a reasonable view of the roadway in order to pilot the vehicle to a safe location, but it also bent the hinges on which the hood is mounted.when i inspected the vehicle, i found that the spring that holds the safety latch in its temporary locked position had broken.gladly, this happened in a low traffic volume local roadway and my wife was able to guide the vehicle to a safe location, eventually creeping back to our house after she had forced the hood down.had this happened on a high volume street, chances are that her and my one-year-old son would have been in an accident.we have diligently followed the maintenance schedule for the vehicle, and the secondary, safety latch gave no indication of being broken until it failed.it appears that we will have to have the hood and its mounting hinges replaced.
Parking brake release failed.nlm
Inside parking brake handle broke off while releasing.
Major and recurring issue with front drive shaft, and front differential, grinding, shaking, with near crash due to difficulty to handle (this was on the way to the mechanic).
While driving, the transmission slipped. The rpm started racing at a high rate. The consumer restarted the vehicle.please provide more information.
I had just gotten into the driver's seat of my parked 1997 mercury mountaineer at an auto repair shop lot when i remembered that i needed to retrieve an article from underneath the seat. I got out of the vehicle and knelt down next to it. As i reached under the seat, the car door hit me and dragged me along the ground. I then realized the vehicle was not only moving in reverse but was picking up speed, as it was on a slight incline. I knew i could not stop this heavy suv; i also saw that its left front tire was heading right for me. I was then a 60-year-old female who had played sports and was still in good physical condition. I did a football-style tuck and rolled away from the mountaineer to avoid getting run over. The vehicle stopped moving only after hitting another parked and unoccupied vehicle: the pickup truck that belonged to the owner of the auto repair shop. Local police investigated and found no human error or fault; no ticket was issued. Also, while i suffered some scrapes and bruises i did not need emt or hospital attention.i reported this first-ever accident to my auto insurance company, but the adjuster expressed no interest in following up on what i and the auto repair shop owner still believe to be its root cause: a ford suv transmission design flaw that allows for slippage out of park position under inexplicable conditions, such as pavement incline and/or motor vibration. No transmission parts were damaged or replaced on this vehicle because of this incident; nor has there been a repeat of this problem.
While vehicle was parked onan incline with ignition runningvehcile jumped into reverse and went about 300 feet and hit 2 parked vehicles.
Consumer states the overdrive light was on and end of gear selector does not light up, dealer found blown fuse causing internal shift lever short, replaced shift lever assembly and re-routed wiring.*yd
I bought this mercury in oct98 .it is now jan of 99 and i have had quite a few problems .a warrenty came with this car, and we have been there twice ;one for the transfer case, and switch for the power seat , leak on rear hatchwindow. Now im returning it for throttle malfunction. I almost killed my children and myself .i made my children jump out of the car while doing aprox. 5miles an hour.the more i stepped on the brakes the more the engine idled faster . I dont know anything about cars i am a housewife. I just wish i knew about this defect in the car so it couldbeen corrected before i went on vacation .it is a nice car. I wish mercury would notify theirecustomers of any defects. Thank you very much for this questionair, it helped my family alot . Thank you.dawn gag liano.
Bearing wheel failed.yh
Driveshaft have failed on two occasions. Once at 18,000 miles, and then again at 38,000 miles due to a design flaw.manufacturer has issued newpart .
The driver's seat belt will not latch.
The contact owns a 1997 mercury mountaineer. The contact stated that the front driver side seat belt buckle failed to latch. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 170,000. The vin was unavailable.
Driver's seat belt will not fasten.
I attempted to connect the two portions of the driver front seat belt and the latching mechanism in the female portion would not latch, thereby defeating my ability to secure the seat belt.i took the vehicle to a repair shop that quoted me almost $200 to repair the belt, indicating the oem kit was almost $150.someone is profiteering on defective safety equipment.
Drivers side seat belt buckle will not latch.185,000 miles.
The contact owns a 1997 mercury mountaineer. He attempted to put the drivers side seat belt on and the buckle would not snap into place. The failure had been on going for one week. The vehicle was not taken to the dealer for diagnostic testing. The approximate failure and current mileage was 150,000.
Driver side seat belt refuses to latch and, if it does latch, comes unlatched on its own. On inspection, the 'guts' of the mechanism are gone.
Front seat belts will not unlatch. Consumer and passenger had to slither out of the seat in order to be released. Consumer will contact manufacturer.
The contact owns a 1997 mercury mountaineer.the contact stated that she was unable to latch the driver side seat belt because the release mechanism was stuck.the dealer has not inspected the vehicle.the failure and current mileages were 103,000.updated 01/07/08.*ljupdated 12/31/07
Driver's seat belt will not secure and hold, which is dangerous if vehicle is in an accident because the driver can hit the windshield. Dealer was notified by consumer.
I have a 1997 mercury mountaineer. In which just recently my seatbelt(driver) does not hold. It keeps on sliding out. There is no tension in the buckle. Itook it in to ford to get it repaired in which i have to pay $87.24. They said that the mileagehas a lot to do with it.i looked up some recallson the internet and found that there is a recall on the navigators and the expeditions on the 1997-2000 models and also on the 2000 mountaineers . Which includes ford exployers f-150,ect. I feel that there in no difference in the seatbelts on these vehicles. Safety comes first. Infact the day it happened i called ford about this problem. And they gave me an appointment one week later. In which i think that a seatbelt is very important and they should have seen me that day. Please help me.
Dt*:the contact stated the driver side seat belt buckle assembly will not hold the seat belt buckle when inserted.the buckle assembly releases the seat belt buckle and does not lock.the vehicle has not been taken to a local dealer or independent repair shop for inspection.
I bought this mercury in oct98 .it is now jan of 99 and i have had quite a few problems .a warrenty came with this car, and we have been there twice ;one for the transfer case, and switch for the power seat , leak on rear hatchwindow. Now im returning it for throttle malfunction. I almost killed my children and myself .i made my children jump out of the car while doing aprox. 5miles an hour.the more i stepped on the brakes the more the engine idled faster . I dont know anything about cars i am a housewife. I just wish i knew about this defect in the car so it couldbeen corrected before i went on vacation .it is a nice car. I wish mercury would notify theirecustomers of any defects. Thank you very much for this questionair, it helped my family alot . Thank you.dawn gag liano.
When attemping to moveconsumer'sside seat forward recliner collapsed into the rear seat.consumer took the vehicle to the dealer, andmechanic determined that the seat boltfailed.
Driver side seat back lever failed.
Driver's side seat lever that lets the seat back broke off, ford dealer here won't fix it. My husband said he remenbers a recall on it but forgot about it. Please let us know what to do.
My tires are causingthe truck to go thump thump thump all the time. They have cracks around thetread area. The one tire (i was told by expert tire has the steel belt showing. The tires had been rotated 2 months earlier and that tire had been put in the back where i couldn't see it. By sherwood. Both places say that the thumping noice is due to front wheel ailgment needed. Plus that is the reason why they say the one tire is bad. I feel that both these problems are bad ones and i need to tell you all. Thanks pamela s pwhen i brake (not everytime, but a lot) it seems that they do not catch. I put on the brakes and i can fell it draging. It causes the truck to pull but not enought to cause me to lose control. It does however causes the truck to go farther out in the street after the stop light or sign.this has happened about 10 to 15 times.( dot number: w2hl tire size: 235-75r15 )
My tires are causingthe truck to go thump thump thump all the time. They have cracks around thetread area. The one tire (i was told by expert tire has the steel belt showing. The tires had been rotated 2 months earlier and that tire had been put in the back where i couldn't see it. By sherwood. Both places say that the thumping noice is due to front wheel ailgment needed. Plus that is the reason why they say the one tire is bad. I feel that both these problems are bad ones and i need to tell you all. Thanks pamela s pwhen i brake (not everytime, but a lot) it seems that they do not catch. I put on the brakes and i can fell it draging. It causes the truck to pull but not enought to cause me to lose control. It does however causes the truck to go farther out in the street after the stop light or sign.this has happened about 10 to 15 times.( dot number: w2hl tire size: 235-75r15 )
On four ocassions when brakes were applied they exhibited minimum braking ability/abs did not activate on any occasion.
Abs on brakes cut in when should not.made it difficult to stop.
The brake system has had problems ever since purchase.i am writing this defect report to waht can be done and so other drivers of similar vehicles do not go through the hassles i've bee through.thank you.
When the brakes were applied the pedal went to the floor,resulting in extended stopping distance. The dealer hasrepaired the vehicle three times prior tothis incident.
Brakes: pulled out of driveway under 5mph pedal went to the floor, vehicle would not stop and hit a car. Had vehicle towed to the shop and they can't find any problems. This is the second timehas had this problem.ak
Theproblemi,mreportinghas happenedtwiceandirefusetodrivevehicleafterthe lastincident.aftercomingtoastop , thevehiclemovesahead andashardasyoubrakethefasteritmoves.hasalmostcaused2accidentthebothtimes itsdoneit .myfearsare thedealership(manufacturer )will notownuptotheseverity oftheproblem . Wouldliketoknowmylegal rightsconcerningthisproblemandalsoreport whatibelieveisa verydangerous situation .
While driving at 30 mphand applying the brakes, pedal was hard and wouldn't go down. Consumer rear ended another vehicle.
The truck came to a stop, the owner hit the brakes but the truck kept going, and driver slammed on the brake andhit another car,and went through a stop sign. The engine was racing the entire time with his foot was on the brake.
Abs system failed at 72,000 miles around the same time that the brakes were replaced.*mj
At low speeds abs would kick in, and consumercould feel pulse in brake pedal.mechanic said that rotors rusted and delaminated.
While parking at a right angle on a steep hill overlooking a busy road, the car almost at a standstill, the driver's foot on the brake, the car engine suddenly started screaming, the gas pedal depressed on its own and the car surged forward over a concrete parking curb and mowed down atall palm tree.my daughter-in-law would have been killed if not for hitting the tree, as she had already taken off her seatbelt and opened her door - we were so close to a standstill.the tree stopped the car from going over a very steep hill at a high rate of speed onto traffic on the road below.the replacement value of the tree is not yet known.i have since discovered via channel 4 tv in uk, and dateline nbc that this is a known problem with this vehicle and people have been killed, as my daughter-in-law and i would have been if not for the palm tree.i have now had the cruise control disabled on the vehicle so that i can drive it, as i can not ethically trade it in and let someone else buy it when i know it has a problem. I hope that by registering this brief complaint that it will help you to influence ford lincoln mercury to acknowledge the fault recall these vehicles.thank you.
Front abs brakes failed, vehicle lost control, resulting in a crash.
Owner states that while driving vehicle at 60mph and taking foot of gas the vehicle did not slow down,owner noticed that vehicle was gaining speed while approaching other vehicles. Owner had to use brakes consistently to stop vehicle.
Applied the brakes and vehicle made a loud noise and had sudden acceleration.
Abs failed at low speed , slid into curb because vehicle wouldn't stop, broke wheel
Thebrake master cylinder malfunctioned, causing extended stopping distance which almost resulted in an accident.dealer claimed that the wires were tampered with.consumer denied the allegation.
Anti lock brake system failed on several occasions,once resulted in an accident.
I needed my brakes (all 4) done, and noticed when i stepped on my emergency brake the suv would not stop and barelyslowed, after getting it back from dealer which i informed of th e brake, i tested the e brake agiain and all though it now grabbed the car would still move forward in drive with no applied preasur to the gas. I took it back and told them the e brake still did not work right , that it would not pass inspection(keeping the suv from moving at 1100 rpms).this is what was told to me all mercury mountaineers and ford explorers had this problem with the emergency brake and it can't be helped, he told me he could bring out a brand new one and it would do the same. I asked what about inspection- it won't pass he said bring it to them for inspection and they would pass it . "not good!" what can be done about this? if it is true all suvs explorers and mountaineers are like this they should be recalled don't you think.?
When approaching stop sign, at intersection, vehicle accelerated when brakes were applied, causing a collision with the car in front of mine. The brake pedal was depressed all the way to the floor, and the engine roared as if accelerating. We have had one other similar incident in which the vehicle accelerated while braking. Dealer explained that driver had foot on brake and accelerator at same time. In second incident, i am sure that i had my foot only on the brake. Dealer examined vehicle after each incident and could find nothing wrong.
Abs brake failure, applied brakesand engine area roared, , pedal went the floor,loss of effectiveness, impact 12:00 position , speed 10mph, low speed.
Gas pedal keeps sticking, and it is too hard to stopvehicle due tobrake failure.
Abs failed at low speed , slid into curb because vehicle wouldn't stop, broke wheel
When coming to a stop the brakesresisted, causing the truck to jump the curve. The vehicle has beenat the dealerfor repair of the brakes.
While driving consume r stepped on brake pedal to stop vehicle,vehicle stopped made a loud noise like grinding metal to metal.
Brakes wore out in about 3to 6 monthssince purchasing vehicle . Consumer has had to replace brakes about 4 times.first timeconsumer did takevehicle to dealership, but problem was not remedied.
Brakes failed.
Brakes continuously fail, one incident resulted in a collision.
The brakes failed, causing accident.
Brakes have failed two times due to overheating.
When driving the vehicle and applyingthe brakes, the brakes went straight to the floorboard, and the conumer still had his foot on the brakes.vehicle kept going consumer said this was the second time thatthis problem has happened.
Brake caliper came loose due to bolts breaking/failing. Info sent to ford/mercury 2-22-01 and they said this was incidental and not a concern to them. I informed them that the dealer we had purchased the vehicle from was out of business. The gentleman who i talked to was named wayne.i can email letter and photos of the scored rim and failed bolts that i had mailed to ford.we had to replace rim and tire due to damage costing us about $600.service managers and mechanics told us this was frequent for these bolts to break with ford brake systems. I was just driving to work....i hate to think what could have happened driving on interstate highways or pulling our camper!!i requested ford to reimburse for parts and work time lost.
Front brake rotorswere rusted with marks. Consumertookvehicle to aauto repairshop, and mechanic found the problem. Consumer calledmanufacturer & was told that they understood the problem, but wouldnot do anything about it becausewarranty had expired.vehicle was first takento repair shop at5,000 miles beforewarrantyexpired & the dealer said it was fine.
At low speeds abs would kick in, and consumercould feel pulse in brake pedal.mechanic said that rotors rusted and delaminated.
While driving on freeway placed automobile in cruise control. After a while automobilebegan to speed up out of control.consumercould not disengage automobile. Applied brakes until rear brakes caught on fire. No injuries.
Thebrake master cylinder malfunctioned, causing extended stopping distance which almost resulted in an accident.dealer claimed that the wires were tampered with.consumer denied the allegation.
Brake andgas pedals are too close together. Sometimes when pressing brakesfoot is actually ongas pedal,once consumer ran right intogarage.
Brake pedal too close to accelerator pedal, causing them to be depressed simultaneously.
As consumer depressed the brake pedal to come to a stop, consumer's foot also rested on the accelerator pedal causing consumer to rear end another vehicle.consumer feels the design of the brake pedal and the accelerator pedal are too close. If consumer has wide feet it couldcause misapplication on the pedal, resulting in an accident.
The gasand brake pedals are so close together that when brakes are applied in an panic stop driver steps on the accelerator also. The dealer has not been notified.
Please be advised, i am a police officer operating this leased vehicle and i feel this is a very dangerous condition. On several occasions, i've indicated at least six times to me in the past month, this vehicle will begin to exccerate any time you deeply depress the brake pedal. This generally happens at a complete stop when you may inadvertently just hold down the brake pedal. It also would become extremely dangerous if you were forced to slam on the brakes, as you would generally panic and try to depress the pedal all the way to the floor. The brake pedal is not overly close to the excelerator pedal, but apparently the normal foot movement from one pedal to another is not far enough to avoid depressing both. I can't express how serious this situation can be, it has caused sudden bursts of exceleration from complete stops, and can only imagine what it would do at higher speed panic stops. I wouldn't doubt that this has already been the subject or cause of many minor as well as high speed accidents, as the driver would actually be accelerating at the same time he or she is trying to brake.
Steering wheel clock spring failed causing the horn to activate while turning the steering wheel.nlm
Dealer inspected clunking noise in turns and over bumps during mild/moderate acceleration.diagnosis: lower steering column was worn and causing noise.dealer confirmed that failure of this part would result in loss of control of vehicle.dealer was unable to answer why this part could possible wear out after 40,000 miles of normal driving.
Truck was hit on the side in the rear and rolled over 2 times.
If driving through a puddleright front wheel splashes water ontoserpetine belt, resulting in temporary loss of power steering control/ alternator charge, and air conditioning.vehicle has been checked by dealer, who advised consumer thatsince there was no recall it was not their problem.
Outer right connecting tie rod threads stripped from inner connecting tie rod, causing seperation, that resulted in instantaneous loss of steering control.
The contact owns a 1997 mercury mountaineer. He experienced difficult steering, because the front sway bar linkagehad fractured.secondly he would intermittently smell an odor of gasoline inside of the vehicle.thirdlyduring brake application the accelerator pedal would also stick. This condition would cause the vehicle to lurch forward. Lastly the main bar that held the two bumpers together had corroded.the failures were described in recalls (98v060000, 00v422000, 00v402000). However he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. The current mileage was approximately 157,000. The failure mileage was approximately 156,000.
I have owned my 1997 mercury mountaineer since 1998.within a year after purchase one of the rear door mechanisms broke.since it is rare for anyone to ride in the back seat, i didn't bother fixing it.this past weekend the other side broke.it is impossible for a rear passenger to exit the vehicle in an emergency without someone opening the doors from outside.i noticed this same complaint has been filed in your database by numerous customers.i phoned ford/mercury at their toll free number and was told there was no factory recall on this issue.i phoned my local dealer and was told this was a reoccuring problem with my model vehicle and that ford had made design changes to subsequent model years but had refused to recall the earlier models.this is a danger to anyone riding in the back seat of these vehicles, as the door breaks without warning.when you try to exit you just can't.once again, ford has received numerous complaints and has refused to act in the welfare of its customers.
Pulling handle on either door while locked will not unlock door.instead handle breakage is likely to occur, trapping occupants inside vehicle.this has happened to me on two separate occasions. Door can only be opened from exterior of vehicle afterwards.
The back doors lock automatically, the inside doors handles on both sides have broken, and no one in the back seat can get out of the vehicle without opening the door from the outside.if the vehicle caught fire, no one in the back could get out quickly.
Rear driver's side automaticdoor locks whenvehicle is in gear. Door locks, and has to be opened from the outside in order to get out of vehicle.dealer has not seen vehicle.
Two rear doors won't open from the inside. Handles stick out and wont move from the outside.in event of an emergency occupant may be stuck.common problem.please provide further information.
The rear door does not remain in the upright positiondue to thedefective struts .
Both interior back door lockswill not allow escape from the interior.i know of other explorer/mountaineers with the exact same problem
Entire vehicle will vibrate when it reaches speeds above 35 mph.consumer stated that a determination could not be made forreason ofvibration.please provide any additional information/attachments.
Dealer states that my vehicle [xxx] is not included in the recall for 1997 mercury mountaineer sway bar links00s47- recall id#00v402000. I don't understand why my vehicle should be excluded even though it is a 1997 mountaineer. I would like some compensation from ford motor company.updated 07/19/2012 information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 1997 mercury mountaineer. He experienced difficult steering, because the front sway bar linkagehad fractured.secondly he would intermittently smell an odor of gasoline inside of the vehicle.thirdlyduring brake application the accelerator pedal would also stick. This condition would cause the vehicle to lurch forward. Lastly the main bar that held the two bumpers together had corroded.the failures were described in recalls (98v060000, 00v422000, 00v402000). However he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. The current mileage was approximately 157,000. The failure mileage was approximately 156,000.
While driving 45-50 mph a rattle / shaking would start coming from front ofvehicle. Dealer / manufacturer were notified. Feel free to provide any further information.
While driving at any speed there is a loud thumping noise that comes from the front end ofvehicle.
Vehicledrifts to right, repair attempted several times, install camber caster and toe were off specs, replace front power steering purge.
Vehicle pulls to the right and has been serviced six separate times since may, 1997.
I was one of the fortunate former owners of firestone wilderness at tires.on january 28,2000 i visited a local tire kingdom inc tire dealership in clearwater florida for a possible front end alignment and tire balancing because i was complaining about a vibration in my front end of my97 mercury mountaineer. I do mostly highway driving @ 60-70mphat the time i had 34k miles on the odometer. When the mechanic started working on my car hebegan removing the tires from my suv torotate and balance my tires. He noticed thattwo of my tires hadsigns of belt separation and the tires were no longer usable. I actually witness the condition of these tires .it was recommended that the tires be replaced. Which i immediately approved them to do.i actually replaced allfour tires.at a cost of approx. $400.00.as we all know firestone began the recall ofwilderness at tires produced at the decatur plant experienced an increased rate of tread separation claims. (dot number: w2tiresize: p235x15)
Front end misaligned, causing veicle to pul to the right.
Vehicle is making a noise infront end due todefective ball joints. Consumer has yet to contactdealer. Please provide any further information.
After getting my mountaineer back from accident related repairs i noticed that while backing &/or turning there was a popping sound from the front of the vehicle. One of the control arms was replaced due to the accident, the other one was replaced in 9/1999 & the vehicle is making the popping sound again.
The lower ball joint and upper control arms were worn.nlm
The lower ball joint and upper control arms were worn.nlm
Having problems with the front stabilizer bars on my 1997 mercury mountaineer. I have replace them 4 times and within 6 to 8 weeks they break again. Ford had a recall and fixed them the first time and ever since then i have had trouble keeping them from breaking. Without them the truck bounces alot and hard to hold on the road.
Recall oo v 402 000/stabilizer bar link stub:right side stabilizer bar link stub broke.dealer notified, and did repairs under warranty. Because of one month difference in age, this vehicle was not included in the recall eventhough the problem was the same.
Rear end is leaking fluid, and is making a roaring sound.
Upon inspection by my auto mechanic, i was informed today that my right front tire was near imediate failure from seperation of the tread from the tire casing and that the two rear tires were also near failure. I called my dealer and they stated that they will not involve themselves with tires that are not part of a recall. I must replace the tires tommorrow for the safety of my family. Please secure the safety of other families by alerting the public of the present dangers. Recall or not, get these tires off the road.( dot number: vnhl tire size: p2357515 )
Original tires on a mercury, mountineer 1997. There was a small piece of concrete in the road, not a huge piece.consumer had to run over it to avoid an accident, and the left front tire completely came apart. Burst and started to delalminate as other problem tires have.the dealer called it a road hazard and the customer paid for the replacement.
Upon inspection by my auto mechanic, i was informed today that my right front tire was near imediate failure from seperation of the tread from the tire casing and that the two rear tires were also near failure. I called my dealer and they stated that they will not involve themselves with tires that are not part of a recall. I must replace the tires tommorrow for the safety of my family. Please secure the safety of other families by alerting the public of the present dangers. Recall or not, get these tires off the road.( dot number: vnhl tire size: p2357515 )
Tire failed at 60 mph.sidewall blew out.i saved tire.( dot number: w2hl tire size: p235sr15 )
While driving on a dry road in clear conditions, the car hit another vehicle going approximately 30 mph on the front passenger side.this impact caused the vehicle to tilt to the drivers side, sliding for about 60 feet on its side then flipping over onto the roof sliding for another 40 or so feet before stopping.the firestone tires were taken off in august of 2000 and replaced with another brand.i have forgotten which they are but can find out.i have the full police report if you should request it.i feel that the tires are not the problem with this vehicle but the vehicle design itself is the problem.
These tires are in good shape however will not hold air pressure i have been filling them every night and by the next morning they will all have lost 2-4 lbs of pressure. How can firestone say that only the ones manufactured in decatur ill are defective? i have contacted ford and firestone as well and been told these tires do not have a problem. I disagree.( dot number: wd tire size: p235r15 )
Dear sir or madam, i have a 1997 mercury mountaineer withat tires that are not part of the recall. I took my vechile to firestones service center and they said that they show the same type of wear as the recalled tires and should be replaced but since they are not part of the recall i would have to pay a prorated amount for replacements. I do not think that i should have to pay for replacements if they are showing the same problems as the recalled ones .i am on there list waiting for replacementsbut i think someone needs to. ( dot number: vnhl tire size: 23575r15 )
Tires are vibrating and cupping.
Tires are showing signs of separation, more so in the back, firestone will not replace them. (dot number: w2hltiresize: p235/75r15)
The tires on my vehicle are the same type and size as the recalled tires.according to a local firestone location, my tires have not been recalled.however, firestone stated that my tires are doing the same thing as the recalled tires and should be replaced.it is a concern that after the firestone customer service was told my tires are showing the same signs, they did not question which plant my tires came from. Apparently, the recall should include tires from other plants.( dot number: tire size: 235/75r15 )
My tires are causingthe truck to go thump thump thump all the time. They have cracks around thetread area. The one tire (i was told by expert tire has the steel belt showing. The tires had been rotated 2 months earlier and that tire had been put in the back where i couldn't see it. By sherwood. Both places say that the thumping noice is due to front wheel ailgment needed. Plus that is the reason why they say the one tire is bad. I feel that both these problems are bad ones and i need to tell you all. Thanks pamela s pwhen i brake (not everytime, but a lot) it seems that they do not catch. I put on the brakes and i can fell it draging. It causes the truck to pull but not enought to cause me to lose control. It does however causes the truck to go farther out in the street after the stop light or sign.this has happened about 10 to 15 times.( dot number: w2hl tire size: 235-75r15 )
Tires were inspected by firestone & found to be defective.firestone said these tires are not on recall list but said that all tires should be replaced but i would have to pay for replacement tires.( dot number: vnhl tire size: p235/75r15 )
Consumer replaced the firestone tires (p235/75r15) due to a continual problem with the tires thumping, the consumer is requesting reimbursement.
Pe00-020, tire size p23575r15, dot w2hl1py,orignial equipment with mercury mountaineer 1997 with 39600 miles.all 4 tires kept vibrating even after they have been balanced. Tires were checked again aug 21,2000 at ford. But dealer claimed tire checked okay.however,tires were still vibrating.there wasno solution unless consumer replaced tires at this point.
Not original tires on a mercury, mountineer, 1997. 23575r15.while driving downhighwayrear driver's side tire blewout and tire came off rim, firestone wilderness at tire.
My tires are causingthe truck to go thump thump thump all the time. They have cracks around thetread area. The one tire (i was told by expert tire has the steel belt showing. The tires had been rotated 2 months earlier and that tire had been put in the back where i couldn't see it. By sherwood. Both places say that the thumping noice is due to front wheel ailgment needed. Plus that is the reason why they say the one tire is bad. I feel that both these problems are bad ones and i need to tell you all. Thanks pamela s pwhen i brake (not everytime, but a lot) it seems that they do not catch. I put on the brakes and i can fell it draging. It causes the truck to pull but not enought to cause me to lose control. It does however causes the truck to go farther out in the street after the stop light or sign.this has happened about 10 to 15 times.( dot number: w2hl tire size: 235-75r15 )
Front tires have developed cracks along the sidewall.tire size p235/75r15 and dot # vnhl376.
Crack [seperation?] around circumference on sidewalls ,3/4 inch in from tread( dot number: w2hl tire size: p235/75r15 )
Went to firestone to have tires checked not recalled but ntire shown signs of "dry rot" said would replace but had to use same brand. The truck is driven everyday. There shouldn"t be dry rottit is shown on three tires right near the treads what is my course of action?( dot number: )
I have 5 tires on my mountaineer that are not part of the recall and are cracking severly between the tread and the tire.i do not feel this is safe, and my local firestone store has said they will not do anything to replace these tires.my wife and baby ride in this vehicle and i do not want anything to happen to them.i would appreicate a return e-mail about this !! my [email protected]( dot number: tire size: p235/75r15 )
I have already submitted a voqmy odi # is 726973.i did not have the dot # in my original report to you.it isw2hl.it is not part of firestone's voluntary recall.i believe as you investigate further, your agency and congressional hearings will expand this recall.i have kept this tire, and if anyone wants to inspect it they are welcome.( dot number: w2hl tire size: p235/75r15 )
Pe00d20.; original equipment on a mercury mountineer, 1997 23575r15.firestone said all 4 tires have cracks were treadline meetssidewalls, consumer was very concerned that the tread may separate.the customer indicates that these tires could blow up anytime.some firstone dealers have also said the tires are defective.
All four tires exhibit cracks around perimeter of tires at the base of the tread. Tires are not vd or subject to recall. Three are us made, last is made in canada. The canadian tire has the least amount of cracks. Pictures can be forwarded. I have not contacted a firestone dealer.( dot number: tire size: 235r75 )
The firestone wilderness at 235/75/15 tire failed prior to recall notice while driving, consumer is requesting reimbursement. *mjs
Went to firestone to have tires checked not recalled but ntire shown signs of "dry rot" said would replace but had to use same brand. The truck is driven everyday. There shouldn"t be dry rottit is shown on three tires right near the treads what is my course of action?( dot number: )
Consumer replaced the firestone tires (p235/75r15) due to a continual problem with the tires thumping, the consumer is requesting reimbursement.
The vehicles left rear tire came apart causing the driver to loose control of the vehicle, as a result the vehicle rotated clockwise causing the vehicle to overturn several times and as a result the passenger was ejected out of the passenger side of the vehicle, the vehicle came to final rest on the shoulder,driver sustained incapacitating injuries, the passenger sustained incapacitating injuries but later died (florida traffic crash report, bridgestone/firestone, p235/75r15, wwilderness at m/s, vdhl1py147, unknown position).nlm
Tire had been replaced only one week and it went flat.a hole was in it.i did not run over anything, or into anything, and there was not a nail, etc in the tire. (tiresize: 15)( dot number:tire size: 15 )
The tires failed two weeks prior to the official firestone recall. Neither firestone nor ford is willing to reimburse me for the cost of repalcing the tires. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
Tread failed, is a wilderness at but not a vd manufactured tire.not part of present recall but should be( dot number: tire size: 15 )
Vehicle experienced failure of the firestone wilderness tires prior to recall notification, consumer requesting reimbursement and replacement of remaining tires (00t-005).*mjs
Damaged tire was noticed while stationary.( dot number: w2hl tire size: p235/75/15 )
I completed a complaint form yesterday, and have additional information today. One of the dealers who inspected my tires claimed they were made in sc; i reviewed the q and a for firestone and and tire with "vd" was made in decatur, ill. I have also reviewed the other possible tires that may be recalled, but the tire information from the dealer does not appear to match. However, i still had a blow out on the wilderness at, and do not feel safe. Please contact me at your earliest convenience. I am wondering if the tires i have were part of the 1.4 million aftermarket tires they have described. Thank you for your attention. Respectfully, linda catanzaro( dot number: vd66 tire size: 30x9.50r15 )
When we purchased this vehicle these tires were on them the first one blew coming down a mountain and i was lucky that there was a turn off so that i could change it. That one was replaced on jan 19 1999 with another firestone wilderness and the other front tire in september of 1999 at montgomery wards with wrangler rt. Then on may 31, 2000 i had to replace the back 2 again with wrangler rt's. This was do to the tires all shredding and pealing like an onion. Luckily no one was hurt. Each time this happened my vehicle was knocked out of alignment and had to be realigned besides having the tires replaced. Am i eligible for reimbursement for all tires. I kept getting told by the dealer that it was due to heat.... (dot number: p235tiresize: 75rx15)
Tires are showing signs of separation, more so in the back, firestone will not replace them.( dot number: w2hl tire size: p235/75r15 )
Tires are blowing out due to dirt road sufaces.was told by firestone that wrong tires are on the vehicle.
February 1998 while driving on a divided highway between phoenix and tucson at about 65mph, the left rear tire blew out by throwing the entire tread belt off and causing the car to end up crossing the left lane and going down into the median.the tire was taken back to firestone in tucson in feb 98 and they said too bad, its road hazzard, you hit something on the highway and just weren't smart enough to know it.mercury at least replaced the rim.we were so disgusted with firestone that we bought two new tires for the front from a different dealer.thank god it was the rear tire that blew out.( dot number: vdhl1py127 tire size: p235/75r15 )
Dear sir or madam, i have a 1997 mercury mountaineer withat tires that are not part of the recall. I took my vechile to firestones service center and they said that they show the same type of wear as the recalled tires and should be replaced but since they are not part of the recall i would have to pay a prorated amount for replacements. I do not think that i should have to pay for replacements if they are showing the same problems as the recalled ones .i am on there list waiting for replacementsbut i think someone needs to. ( dot number: vnhl tire size: 23575r15 )
Pe00020, bought used on a 1997 mountaineer, p235/75r15, dot w2hl1py.all four tires are "dry rotten" and have a cracked from the edge of the tread,and where the sidewall meets, which may causetread to come off in all the same spot.also, while driving it has been more bouncing. The customer wants firestone to pay the replacementcost for failed tires.
Tires exhibit cracks at the tread line (all four) and have not failed.i have since replaced them on my own but decided to report them anyway.i have hi-res photos and can e-mail them if you like.all media related to the tires that i have seen says that the cracks are signs of tires near failure.as my tires were not part of the recall, i chose not to take the chance.please call / e-mail if interested.( dot number: vnhl tire size: p235-75-15 )
As you can see, i have firestone wilderness at tires. Fortunately or unfortunately, they are not the tires recalled. They were inspected by two different dealers and they are a different size (larger) and they were made at the south carolina plant. I have only had the tires for one year (june 1999) and have only put about 13,000 miles on them when i experienced a blow-out. My tires are always properly inflated - i was not in a hot climate - and i was not going at a high rate of speed. I was going 35 mph on a main street in cincinnati, ohio, in june. My left rear tire literally exploded - the sound was deafening, like shattered glass. Fortunately, my five-year-old son was not with me, but what if he was and something worse had happened? additionally, although not relevant to the recall, the tires make the vehicle harder to control and provide a very rough ride. If i accidentally hit a pot hole, i better have both hands on the steering wheel. And since i have had the tires, i am constantly losing hubcaps - yes hubcaps (four in less than one year). I did not have these problems with the goodyear wranglers that were originally installed on the vehicle (no handling problems, no lost hubcaps). The only "good" thing about the tires are they are excellent in the snow and ice. What i hope you can do is to expand the recall. If a certain model of car is recalled, all models are recalled regardless of where they are made. With the blow-out i experienced and the current recall, i do not feel my family is safe.respectfully, linda catanzaro.( dot number: vd 66 tire size: r 90 )
Tires exhibit cracks at the tread line (all four) and have not failed.i have since replaced them on my own but decided to report them anyway.i have hi-res photos and can e-mail them if you like.all media related to the tires that i have seen says that the cracks are signs of tires near failure.as my tires were not part of the recall, i chose not to take the chance.please call / e-mail if interested. (dot number: vnhltiresize: p235-75-15)
I live in southern az i was returning from a trip.i was going 75 mph when i heard a thumping noise.pulled off the side of the road & discovered the tread on the left rear tire had peeled away.drove 30 miles back to tucson & had spare put on.went to sears and had tire replaced.( dot number: tire size: p23575r15 )
Firestonewilderness/at tires on this vehicle, size p235r75/15 have been replaced 4 times due tosidewall and tread separation. This happened whenever consumer traveled to florida, and arizona. Firestone has been contacted.
I completed a complaint form yesterday, and have additional information today. One of the dealers who inspected my tires claimed they were made in sc; i reviewed the q and a for firestone and and tire with "vd" was made in decatur, ill. I have also reviewed the other possible tires that may be recalled, but the tire information from the dealer does not appear to match. However, i still had a blow out on the wilderness at, and do not feel safe. Please contact me at your earliest convenience. I am wondering if the tires i have were part of the 1.4 million aftermarket tires they have described. Thank you for your attention. Respectfully, linda catanzaro( dot number: vd66 tire size: 30x9.50r15 )
As you can see, i have firestone wilderness at tires. Fortunately or unfortunately, they are not the tires recalled. They were inspected by two different dealers and they are a different size (larger) and they were made at the south carolina plant. I have only had the tires for one year (june 1999) and have only put about 13,000 miles on them when i experienced a blow-out. My tires are always properly inflated - i was not in a hot climate - and i was not going at a high rate of speed. I was going 35 mph on a main street in cincinnati, ohio, in june. My left rear tire literally exploded - the sound was deafening, like shattered glass. Fortunately, my five-year-old son was not with me, but what if he was and something worse had happened? additionally, although not relevant to the recall, the tires make the vehicle harder to control and provide a very rough ride. If i accidentally hit a pot hole, i better have both hands on the steering wheel. And since i have had the tires, i am constantly losing hubcaps - yes hubcaps (four in less than one year). I did not have these problems with the goodyear wranglers that were originally installed on the vehicle (no handling problems, no lost hubcaps). The only "good" thing about the tires are they are excellent in the snow and ice. What i hope you can do is to expand the recall. If a certain model of car is recalled, all models are recalled regardless of where they are made. With the blow-out i experienced and the current recall, i do not feel my family is safe.respectfully, linda catanzaro.( dot number: vd 66 tire size: r 90 )
Tire blowout without warning,tire was manufacured at decature plant (dot number: vdhltiresize: p235/75r15)
I was driving and my tire exploded and shredded. I have never seen a tire look like that. Firestone told me they found a nail in the tire but every flat tire i have ever ahd has never done that. It sounded likea small plane was landing on my car. In light of recent developments i am very happy that all that was damaged was he tire and the rim it was a terrfying experience.( dot number: tire size: p23575rx15 )
The tires are breaking at the marrage line went into a firestone dealership, the manager ahmad madjlessi said that the craking was due to ozone or sun exposure and that he is un able to help,i have all of this in writing from him.( dot number: vm tire size: p235/70r15 )
These tires although they are not on a recall list have a hairline crack around the sidewall where the sidewall meets the tread. Three of the tires have this crack one doesn't.( dot number: tire size: 235/75/15 )
Vehicle started to vibrate, we checked all of the tires and saw nothing, continued to drive and eventually the vibration subsided some. Later noticed section of tread missing on back left tire. Took vehicle to authorized firestone dealer who immediately replaced defective tire and kept it. Gave us small credit toward new firestones. Bought firestone atx ii tires. Filed complaint with firestone and with tire dealer on 8/7/2000 for both sets of tires. Still have original 3 tires and original spare -never used- review of 3 shows what appears to be stress all around outer edge of tread. Am thankful no accident resulted and hope this information assists in investigation.( dot number: vdhl1py157 tire size: p235/75r15 )
Firestone tire (p235/75r15) experienced blowout causing damage to the wheel, consumer is requesting reimbursement for the tire and damages.
Tire failed at 60 mph.sidewall blew out.i saved tire.( dot number: w2hl tire size: p235sr15 )
While driving at approximately40 mphfront and rear tires on the right side just opened up, causingvehicle to roll over,resulting in injuries.
About 1 week prior to the august 17, 2000 date, i noticed a change in the way the tires felt while driving at slow speeds. I then had my wife drive the vehicle slowly down the street and i walked behind and noticed a bulge in the left rear tire. I then took it to the firestone store in garland, texas and they said it was a road hazard problem. I knew i hadn't hit anything in the road since i had been driving the vehicle since october of 1999 and it had driven fine until this incident.they sold me a discounted tire and charged me $65.23 to replace it. I had them move the spare (same dot and size) to the left rear and put the new tire on the front. They kept the bad tire and sent me on my way. Then about november, 2000 the same thing happened to the tire that i had them put on the left rear. I then took it to an independent dealer that sells firestone in irving. They agreed that this tire was failing due to tread separation. They didn't have another wilderness at to replace it with so they gave me a competitors smallertire and made it the spare. They gave me the tire to keep so i could have it replaced with the others when i could get it replace when they had a replacement. (dot number: w2hltiresize: 23575r15)
Upon hearing about the tire recall, i went to mertz ford where i purchased my vehicle for inspection.i was told my tires weren't on the recall list.as additional news reports continued, we inspected the tires ourselves to find a crack at the treadline that ran around the outside perimeter of all four tires.i returned to the dealer and was told by their sales manager that something needed to be done as the tires were not safe.we returned when the service dept. Was open and were again told they would work something out.after the vehicle had been dropped off, we received a call indicating that we would need to pay for all 4 new tires (replaced with goodyear wrangler rt/s (tires, labor, tax:$379.01).i kept the defective tires and my receipt.i don't know how firestone can maintain that tires manufactured only at the decatur plant are the unsafe tires for the recall. I want firestone to reimburse me for my total expenditures. (dot number: vnhl1py506tiresize: p235/75r15)
Firestone wilderness at tires, p235/75r15, dot w2hlipy296 experienced a blowout on the left front tire, dealer said blowout was due to alignment problem, however a lincoln-mercury dealer service department examined the tire and declared it defective, the alignment was checked and was found to be well within manufacturers specifications.
The tires on my vehicle are the same type and size as the recalled tires.according to a local firestone location, my tires have not been recalled.however, firestone stated that my tires are doing the same thing as the recalled tires and should be replaced.it is a concern that after the firestone customer service was told my tires are showing the same signs, they did not question which plant my tires came from. Apparently, the recall should include tires from other plants.( dot number: tire size: 235/75r15 )
My husband was driving at 70mph, and the driver side rear tire tread came off and wrapped around the rear axle. We had been traveling for only an hour and 25 minutes and the outside temperature was 85 dergrees.
The tires are breaking at the marrage line went into a firestone dealership, the manager ahmad madjlessi said that the craking was due to ozone or sun exposure and that he is un able to help,i have all of this in writing from him.( dot number: vm tire size: p235/70r15 )
Damaged tire was noticed while stationary.( dot number: w2hl tire size: p235/75/15 )
This defect involves sidewall deterioration and abnormal wear. The car was bought with 35000mi and immediately they started wearing. In june the first two started losing air between the base of the tread & sidewall. In early july the other 2 followed suit. We replaced all 4 tires with b.f. Goodrich with an lt rating. Also, tire pressure was kept at 30psi instead of 26 at all times.( dot number: unknown tire size: p23575r15 )
I was on the freewaywith my son it was hot when we got off it sounded like i had a flat tire when we looked the half tread around and half width was raised way up so we took side roads home. The dealership told me it's firestones problem ..firestone told me to pay $58.75 for a new one so i did ...no one ever checked the rest of my tires until i made them after the recall started one tire had 46lbs. In it the others were way off too.i am now stuck with a firestone tire thats not on the recall for my spare and i have purchased 4 goodyear tires to go on my car. I have sent away for the $400. I suposely get for the goodyear and i also asked for my $58.75 for the tire that almost killed us... Never before the recall did the dealership orfirestone have any concerns about the tiresor the well being of the drivers as far as air pressure or a chance of faulty tires.........i still loose $ on the tires but thank goodness i didnot die w/ my baby on that day......( dot number: tire size: p235/75r15 )
My husband was driving at 70mph, and the driver side rear tire tread came off and wrapped around the rear axle. We had been traveling for only an hour and 25 minutes and the outside temperature was 85 dergrees. (dot number: unknowntiresize: 4-p235/75r)
Tires were replaced since there were signs of hunks of tire being thrown from the tire. There appeared to be evenely spaced stress mars in the tire. I feared for my safety and had them replaced in january.( dot number: tire size: p235/75r15 )
Crack [seperation?] around circumference on sidewalls ,3/4 inch in from tread( dot number: w2hl tire size: p235/75r15 )
After vacationconsumer inspected the tires, looking for numbers on tires, but found cracks on them. Had received arecall notice, but it did not include the dot information.firestone, wilderness at, p235/75 r15, made in canada.
Vehicle had tire separation (firestone) .yh
I had two firestone atx recalled tires replaced on 02 mar 00 due to belts shifting within the tires.two months later, on 12 apr 00, two recalled firstone atx tires "delaminated" (within two hours of each other)while i was drving on i-10 through el paso,texas and through lordsburg new mexico.the damage from the tires delaminating was approximately $1,800. (tiresize: p235/75r15)( dot number:tire size: p235/75r15 )
We bought our mercury mountaineer in january, 1998 (mfgd in april, 1997) serial #[xxx] and within the first year we noticed the sidewall and tire tread was peeling from the tire.we brought this to the dealer's attention (hatfield's lincoln mercury located in columbus, oh) and they dismissed it.we told them the suv vibrated and rumbled and rode very,very rough.they said to rotate the tires.it continued to do it and continues to this day (9/13/00).we have had the tires rotated many times.we are very much concerned about this situation and follow the news releases closely since the tire recall.we have had much trouble with these tires and the garage continuously dismissed our concerns.we travel cross country at posted speeds and throughout the southwest frequently.we have now moved to albuquerque, nm, and are even more concerned since it is hot weather and desert area.we continue to have rumble and vibration in the tires.we went to a firestone dealer to check the dot code and he said they were w2.we checked with another location and they said the same, w2.however, as we have always believed, the peeling is very evident including the tread layer.we are uncomfortable with these facts.we believe a further investigation should be conducted and our tires recalled as well.should anything horrible happen, it would be a terrible travesty of justice.we feel firestone is responsible and ford and the nhtsa should hold them as such. ( dot number: w2 tire size: p235/75r15 ).information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The vehicles left rear tire came apart causing the driver to loose control of the vehicle, as a result the vehicle rotated clockwise causing the vehicle to overturn several times and as a result the passenger was ejected out of the passenger side of the vehicle, the vehicle came to final rest on the shoulder,driver sustained incapacitating injuries, the passenger sustained incapacitating injuries but later died (florida traffic crash report, bridgestone/firestone, p235/75r15, wwilderness at m/s, vdhl1py147, unknown position).nlm
Heard a loud noise coming fromrear of the vehicle while driving. Took vehicle to tire retailer due to controlling of vehicle. Mechanic noticed2 rear tires were cupped. Had no excess or uneven wear on them. Tires still on vehicle.firestone, wilderness at, p235/75r15 with 35,000 miles.
360 degree cracks 5/32 & 3/32 deep all tires---firestone refuses to include in recall.i have the tires and can provide them to you for analysis.( dot number: vnhl tire size: 235/75/15 )
Pe00-020; consumerhad inspected the tires and found out that all four sets of tires were cracking about 1inch outside of tire near the tread.mercury, mountaineer, 1997; firestone, wilderness at, p235/75r15,dot vnhl.
Left front tire on the inside and right front tire on the outside.....the belts are broke on both tires and are coming through the tread.wire is sticking out of tires and is causing the front end of vechicle to wobble.the tires are too the point where they are unsafe to drive on.i have the exact tire that is being recalled, the same brand and size but because it was not made in the decatur illinois plant, my tires are not being replaced.i have a 18 month old baby and every time that i have to drive my vehicle i constantly wonder if my tires will burst, causing an accident or a death.i believe that my tires should be included in this recall or at least be replaced. (dot number: w2hl426tiresize: p235/75r15)
My lease exp on this vehicle 5/99 so i no longer have it.i was driving on a freeway approx 60 mph when i felt that my car was not gripping the road. I saw pieces of the tire disintegrating thru my rear view mirror. I pulled over and called ford road svc.i reported to firestone, no interest in helping.i went to star lincoln dealership to purchase rim and tire for $300.00.i would like a refund.( dot number: )
While driving, rear firestone wilderness tire (no tire size mentioned) blew out and casing flew off, damaging vehicle, claim number 03-3162-568.
One of the front firestone wilderness tires (p235/75r15) had a strip of tire missing, the consumer replaced the 2 front tires, now the consumer hears about recall 00t-005 and 3 out of 5 tires were included and replaced, the consumer is requesting reimbursement for the 2 tires that were replaced prior to the recall which may or may not have been included in the recall.
Pe-00-020; original equipment, tire size p23575r16, dot number hyh11ply508.right frontal tire sidewall was out of round or out of shape, causing a shimmy insteering wheel when driving.firestone wilderness at tires.
Original equipment on a 1997, mountineer, p235/75r15 size,dot#: yn. Tread onright rear tire has started to separate fromside.
The left rear tire tread came off and damaged the brake system and rear panel. We were going approx. 50 miles per hr. The tire did not go flat but did catch on fire. The firestone dealer in alexander city, ala. Replaced the tire and repaired the brake system. Total cost $985.75. The cost to repair panel is $534.21. Firestone in kennasaw, ga. Replaced all four tires on aug. 5, 2000, at a cost to me of $100.00. I would like to receive reimbursement for all my costs related to the tire recall. I have all receipts if needed.( dot number: tire size: p235/75r15 )
Firestone wilderness at tire (p235 75 r15) experienced steel belt separation.
While driving, tire experienced tread separation causing vehicle to rollover.firestone replaced two tires prior to the accident.(wilderness at p235/75r15) 53-c596-670 *jg
Consumer was experiencing exccesive tread wear and vibration with these widerness/at p23575r15 dot:vuj27040.firestone was contacted.
There were 4 of these tires on my vehicle. I took the vehicle to a firestone dealer who told me since they didn't have the letters vd , which indicated the factory name,on them they were fine. About l week latermy son was en route from charlotte to atlanta when one of these tires separated. He had to go to the expense of staying in a motel that night. The next morning he bought a goodyear tire and proceeded to atlanta. Luckily his life was spared. When he returned to charlotte on the following monday, he again talked with a firestone dealer and we called the hotline for assistance. We were again told there was nothing they could do since the tires had not been recalled. He did not feel safe driving around with the 3 others on the vehicle so he bought 3 more goodyear tires. We would like to be reimbursed for these tires. ( dot number: tire size: 105sm/s )
We no longer have the tires on our car. However, all four tires had the steel belts fall apart at one time. The rear right tire had a blowout while we were driving causing close to $11,000 in damage on our vehicle, $3,000 in personal expense for us and other expenses to our insurance company for property damage. The week before our trip in which the tires fell apart, we had our tires rotated, aleigned and checked. We always have our vehicles in top shape not only for a trip, but throughout the year as well. I would also like to mention that i did not know some of the information asked for on the form. I did my best. I am hoping that the investigation into the firestone tires would help to recover some of the expense we and our insurance company had to pay. Due to the accident, our rates have increased as well.( dot number: ? tire size: unknown )
Firestone tires were not included in recall 00t-005 but three out of four tires had tread separation (firestone wilderness at p235/75r15).nlm
There was loud grinding noise coming from the two front tires. Consumer had to replace the two front tires because the tires were down to the steel due totread wearing out.
Tread separated from tire.tire was inflated to 32 psi.firestone did not mention any known problems with the tire, but they did give treadwear credit toward a new set of tires.( dot number: vdhl tire size: p23575r15 )
Firestone wilderness tires (p235/75r15) were showing signs of tread separation on all 5 tires, the consumer replaced the tires and is requesting reimbursement.
Iv has firestone wilderness tires. One of the tires's tread partially seperated and damaged the iv. Lost of information in the news regardings these tires. (claim# 17-9136-575) *mw
Lr tire came apart at about 65 mph causing operator to lose control of iv tire: firestone wilderness a/t 235/75r15. Other #s: are 105s, 027477. (claim# 38-j372-798) *mw
Tire tread on firestone wilderness/at, p23575r15has separated.consumer has noticed a bulge in the sidewall of the tires. Firestone has been contacted.customer has requested firestone to reimburse cost of replacing five tires. Dot # w2hl1py306.
Pe-00-020; tires are believed to be original equipment on a mercury, mountaineer 1997, tires size p23575r15 dot number begin with w2hl, tires have 50 thousand miles on them.consumer has notice evidence of tread separtion on the left rear tire and the right rear tire, the inner belts are separatingwhich is causing the tires to wobble.
Firestone wilderness at tires(p235 75 r15) experienced tread separation.
The wilderness at tires were included in recall 00t-005, consumer had problems obtaining replacement tires at firestone and went to a competitor to get tires replaced, consumer request reimbursement.nlm
Firestone wilderness at tires (p235 75 r15) experienced tread separation, there was also damage to the fender and the back tail light, consumer later had trouble with the alignment so a dealer replaced the tires at a discounted price, the consumer is requesting reimbursement for the damages to the vehicle, the replacement tires, and the spare tire that has not yet been replaced.
The manufacturer recommended that all the firestone tires be replaced, two of the original wilderness at tires that consumer had on his vehicle was replaced prior to recall, therfore consumer was denied reimbursement.
Firestone wilderness at tire p235 75 r15 experienced cracking below tire treads.
Tire exploded while driving & damaged the vehicle wilderness at firestone tire #235/75r15 the tread came totally apart. (claim# 16-n131-327) *mw
On both incidents, the treadseparated from the tire..in the second incident the tread pealed at 75mph, slapped the right rear fender off the truck and broke the back tail light.( dot number: tire size: p235 75r15 )
While driving at 75mphfront left firestone atx tire (p23575r15) blew out due to tread separation.dealer prorated tire.the consumer also purchased 3 other tires.
3 of the consumer's firestone wilderness at tires (p235 75 r15) are not included in recall 00t005, however are experiencing tread separation, consumer is requesting reimbursement for all of the tires.
After announcement of voluntary recall consumer inspected his firestone wilderness at tires and found cracks around the circumference of all 5 tires (including the spare), consumer tires are not included in recall.nlm
Pe 00 020/tire tread separation: while parked, noticed front tires showed sign of tread separation from top of tire, where tread meets. Tires mounted on a 1997 mercury, mountaineer; original equipment, p235/75r15, dot# w2hl. Firestone was not notified at this time.
One high speed blow-out;and a second tire also separated( dot number: tire size: 15 )
Peoo o20;consumer was traveling about 55mph onhighway and heard a noise.right passenger's tire tread separated.he was able to bringvehicle to a complete stop.firestone #atx, p23575r15. There were no injuries. Consumercontacted firestone, and they replacedtires with the other defective tires from #vd plant.
Pe00020 ;tire tread separation: while driving about 65/70 mph,tread peeled off rear passenger's side tire.vehicle went all over the highway before driver was able to gain control. Tire size p235/75r15, dot # urbx074593,original tire equipment on a 1997, mercury mountaineer. Damages to the vehicle was repaired by the dealership.also, replaced two tires at no charge to owner.the rear left tire also began to peel and these tires are unsafe and should be recalled, according to the customer.
About 9 months ago my wife was driving on a highway at about 65 miles per hour when two tires had the tread delamination, simultaneously (luckily the tires were both on th rear and no injuries resulted).recently i have noted controversy regarding the type of defect in these tires and believe that the simultaneous occurrence of delamination may be important.the day was hot and sunny and the tires were both at the same speed.i do not have details with me, but have the details available (including one dot number) if you are interested in additional information.dean rieger( dot number: )
Dealer replaced 1 wilderness at p2357r515 tire, under recall (00t-005), another tire other than that one replaced is out of round, causing steering wheel to wobble, owner would like all wilderness at tires replaced. Cj
Firestone wilderness at tires p235 75 r15 experienced cracking at the treadline, consumer wants reimbursement.
The vehicle was purchased with recalled firestone tires, only two of the tires were replaced under the recall, consumer is not satisfied with the dealership which sold the vehicle with recalled tires, consumer believes that this should have been taken care of prior to sale.nlm
Firestone tires developed very odd wear, the left tire began falling apart while driving, consumer feels firestone is not handling the recall situation in a satisfactory manner, consumer rerquested reimbursement but was denied because they were purchased from a comtetitive retailer prior to august 9, 2000 (firestone wilderness at p235/75r15 serial#vd).nlm
Manufacturers defect, tread did not separate( dot number: vnhl1py227 tire size: p235/75r15 )
While driving freeway speed, my rear left tire experienced tread separation causing me to lose control of my vehicle.it was noted that this tire was still completely inflated, only the tread was missing.a witness directly behind my vehicle watched the tread come off of my tire and hit her car.at the accident scene, a firefighter told me of the news special on cbs channel 2 news that aired july 25th.i broke my hand, broke a rib, and badly sprained my neck.i am now paying for a rental car.i am a single mother of three.i would like to be made aware of any updating information on the firestone tire investigation.i have lots of pictures of the tire, and i even have access to the tire (until they total my car - which may be soon)it is still inflated.it looks as if it was scalped.thank you! ( dot number: )
All four tires are showing signs of tread separation on both the inside and outside.( dot number: vnhl tire size: p235/75r15 )
Charlie henderson ford say they are not responsible for the tire failure....firestone dealership says it is not responsible because i did not purchase the tires and can not provide a receipt.these tires were brand new.someone is responsible for5 brand new tires that put my son in a life threatening situation and caused 3500.00damage to our vehicle.( dot number: tire size: p235/70r15 )
While driving, tire experienced tread separation causing vehicle to rollover.firestone replaced two tires prior to the accident.(wilderness at p235/75r15) 53-c596-670 *jg
Original equipment on a 1997,mercury,mountaineer, p235/75r15 size dot# wzhl1py107 and wzhl1py296. Tread on the left rear tire was starting to separate.firestone has inspectedtires. The right front tire failed. The customer bought four new tires for safety reason.
Rear firestone wilderness at tire had an area of uneven tread wear, consumer replaced all four tire as a safety precaution, consumer felt their tires should be included and request reimbursement.nlm
Vibration, stopped and saw ~3 inch tread separation on sidewall near running surface( dot number: w2hl tire size: p235/75r15 )
One of four identical tires installed at factory bubbled and started to separate, at which time i replaced all four. I kept the wilderness at's in my shed because they are not on the list of recalled tires, but obviously are defective and dangerous. They were installed on a mercury mountaineer, and are a passenger tire, not a truck tire, which concerns me. I took the car to the mercury dealer and firestone dealer, but they refused to address any problem, simply stating that my tires are not part of the national recall.( dot number: tire size: p235/75r15 )
Vibration, stopped and saw ~3 inch tread separation on sidewall near running surface( dot number: w2hl tire size: p235/75r15 )
Rear tire blew at highway speed and casing flew off, damaging car. This was a firestone wilderness tire that has been in the news lately and may have been effective. (claim# 03-3162-568) *mw
This qualifies for firestone recall, vehicle came equipped w/ at wilderness tires. Tire blew causing damage tire is a firestone wilderness at, p235/75r15. (claim# 25-5379-112) *mw
Firestone tires developed very odd wear, the left tire began falling apart while driving, consumer feels firestone is not handling the recall situation in a satisfactory manner, consumer rerquested reimbursement but was denied because they were purchased from a comtetitive retailer prior to august 9, 2000 (firestone wilderness at p235/75r15 serial#vd).nlm
All four tires exhibit cracking around the circumference of the tire at the tread / sidewall interface.( dot number: tire size: p23575r15 )
While driving, consumer noticed vibration and a steering problem, vehicle was taken to a ford dealer for inspection and informed of the left front tire showing signs of tread separation, tires are firstone wilderness at p235/75r15 dot w2hl.
1997, mercury, mountineer. Consumer does not know if the firestone wilderness (p235 75 r15)tires are the original ones. Left rear tire had a bubble, about the size of a fist, forming on the tire. Tokk to firestone, and they replacedtire.dot # w2hl1py476.
Consumer is having a hard time getting reimbursed for faulty tires, the consumer has sent all original documents but the manufacturer continues to ask for original documentation leading the consumer to believe that they have been lost.nlm
Because of a recent flat tire, i realized the tires i had.all my tires have the tread cracking both inside and out but the firestone dealership has said because there are 50,000 miles on the vehicle, warranty is no longer valid!after 3 inspections at other tire dealerships, my tires have wear of 7/32 to 10/32.wouldn't there be less tread if the tires were the original on the car? (dot number: vntiresize: p235/75r15)
Pe20020; original equipment on a mercury mountineer. Left front tire tread was beginning to separate. Firestone wilderness at p235/75/r15 *mw
Pe00 020; consumer was traveling about 65mph onhighway andheard a loud thumping noise.right rear tire tread had separated. There was no sidewall , and tread was stranded.actually, they were driving on the rim. Tire was firestone wilderness #at.there were no injuriues, and they had to replace the tire and rim. Firestone wilderness at p235/75/r15 *mw
Tires not under recall/i found cracks around the side wall all around the threat on the inside and outside of tire, all four tires are the same. I check the tires back in august when the recall first came out and there was no cracks in the tires. I will be replacing the tires and keeping the old tires hoping that the recall will be expaned. Looking at the other failures that have been listed , i found other threat seperation on wildernees tires that are not cover by recall.( dot number: vhhl tire size: p235/15 )
Since ownership the tires would not properly hold air,had to weekly add air to maintain proper air pressure,tires were checked for leaks none could be found all 4 firestone atx (p235/75 r15) tires were replaced, consumer has since received a recall notification, however has not received reimbursement and that was over 8 months ago.
Firestone wilderness at tires(p235 75 r15) experienced loud humming sound, thumps, and cracking.
Consumer was experiencing severe vibration when dealer checked the tire he found thet the friestone wilderness tires (p235/75r15) were ripping apart, consumer immediately replaced all four tires prior to recall notice 00t-005 and request reimbursement.nlm
Other remaining original tires are cracked along the tread on sidewall.we have tried several options to get tires replaced but were told that it could be 18 months.my wife is pregnant and we have to travel to the doctor 120 miles a way once a month.we feel uncomfortable driving with these tires.( dot number: vdhl tire size: p235/75r15 )
The rubber peeled away from the tires.( dot number: tire size: p235/75r15 )
Consumer received a recall notice from firestone#recall number. Two rear tire s andfront tires havetread separation. Firestone, wilderness#at, p235/75r15. All four tires have hairline cracks around the tread.
Was driving 55mph; rear end felt loose & vehicle started to become wobbly. Lost control of vehicle after air left tire.vehicle pulled sharply toright, then became stuck insand. Checkedtires & noticed right rear tire had completely lost its tread.firestone wilderness at tire p235/75r15, dot vnhl.
We experienced a blow out on the right front tire and upon examination discoveredtread separation on the left front.both tires were original.these tires are not identified as part of the recall, but were clearly defective.i replaced the two front tires at 40,977 miles and have now purchased 5 new tires. (dot number: p235tiresize: p235/75r15)
Firestone wilderness at tire p235/75r15 experienced tread separation, prior to failure consuemr heard a bumping noise and slowed down, when inspecting tire the belts were sticking out, consumer replaced all 5 tires.
Firestone wilderness tires (p235/75r15) were showing signs of tread separation on all 5 tires, the consumer replaced the tires and is requesting reimbursement.
All four tires had a hairline fracture around the circumference of the tire on both sides, where the tread meets the sidewall. Tires were firestone wilderness at, p23575r15, dot # vnhl1py247. Owner replaced all four tires. Owner requesting reimbursement under recall (00t-005). *cj
The tire came apart at 60 miles per hour on a clean open road (i-70 in frederick, md). I had it replaced and was thankful it wasn't the front tire as the driver was able to bring it to a stop along side the road.( dot number: tire size: 235 75r15 )
Pe-00-020-tire size p23575r15, dot number w2hl1py257, and tires only had 22000 miles on them. When driving at 65 mph on a very hot daydriver's side frontal tread completely came apart in pieces, causing loss of vehicle control.vehicle was damaged. Consumer contacted a tire inspection company, inspector notedthat belt within the tread separated which looked to be a defect.please provide any further details. Firestone wilderness at p235/75/r15 *mw
Orginal equipment on a 97 mountaineer. Tread separated on the right rear tire. Firestone wilderness at235/75/r15 *mw
Pe00-020; p23575r15, dot w2hc1py original equipment with 1997 mercury mountaineer with 40,000 miles. Consumer received recall from firestone , consumer took vehicle to firestone. Dealer indictated that tires were not part of the recall, but wastold that all 4 tires had same defect. Tires were showing evidence of cracking as vd plant tires. Consumer has to pay to replace tires. Firestone wilderness at p235/75/r15 *mw
During december 1999 i had a firestone wilderness at tire begin to separate; therefore, i replaced the tire.on approximately april 16, 2000 i had another firestone wilderness at tire actually seperate while traveling on interstate 10 at approximately 70 miles per hour.( dot number: tire size: p235/75r15 )
Traveling south on i-84 in northern utah at 75 mph when tire tread instantly and completley separated from the tire.four of the five original equipment tire that are currently on the vehicle are from the w2 plant, so there is a high probability that the failed tire was also from w2.( dot number: w2 tire size: p235/75r15 )
Had blow out on rt ft tire then veh flipped ems took jana to hospital in seguin hospital located off of hwy 123. Note firestone had put 2 new tires about 2 weeks ago, she had e-ml firestone about having prior problems witht he tires. Wilderness at p235/75r15 tread peeled off of tire. (claim# 53-c596-670) *mw
Pe00 020; consumerwas traveling about 5omph onhighway andheard a noise. She felt vibration inside ofvehicle.she was able to pull over to the shoulder, and noticed thatleft rear driver's side tire tread separated from the rim.consumer stated thatmanufacturer will contacted.
Firestone tires are not on the recall list, but have exstensive tread separation on all 4 tires. The dealership that inspected my tires in lue of the recall suggested i replace all 4 tires. My question is, can or will i be reinburst for the replacement of these particular tires. (tiresize: p235/75r15)( dot number: tire size: p235/75r15 )
Pe00 020; consumerwas traveling about 65mph onhighway andtread started to separte from the rim. Tire is firestone wilderness#at , 23575r15, #wzhlipy257.
Consumer is having a hard time getting reimbursed for faulty tires, the consumer has sent all original documents but the manufacturer continues to ask for original documentation leading the consumer to believe that they have been lost.nlm
While driving consumers heard a loud noise and the vehicle began to ride rough, upon inspection consumers noticed that the tread peeled off the tire.
Pe 00 020/tire tread separation: right rear tire was noticed with steel belt coming through the tire, mounted on a 1997, mercury, mountaineer, original equipment, p235/75r15, dot# w1hl1eyo27. Firestone notified, and informed consumer that tire was not covered under recall. Also, tire available for analysis.
The manufacturer recommended that all the firestone tires be replaced, two of the original wilderness at tires that consumer had on his vehicle was replaced prior to recall, therfore consumer was denied reimbursement.
After media publicity on the tire matter, i inspected tires on vehicle stated. All four tires have a separation between the tread and the sidewall around the entire circumference. The separation is both on the inside and outside sidewalls. I took the vehicle to the dealership where purchased, and they in turn sent me to the local firestone dealer. The manager of the store observed the separations and commented that he had never seen anything like it before.he said that i would have to wait for the recall notice from firestone. I am a resident of the state of illinois and we are among the last states to be considered for the recall (by year end 2001). Meanwhile, i feel that this is a safety issue that concerns my family that needs to be addressed sooner than 2001. I appreciate any help you can give on this concern.( dot number: ? tire size: p235/75r15 )
While drivingengine light illuminates ondashboard,cause unknown. Please provide any further information.
Intermittently engine check light stays illuminated while in motion. Dealer has repairedvehicle. However, problem has reoccurred.
While parking at a right angle on a steep hill overlooking a busy road, the car almost at a standstill, the driver's foot on the brake, the car engine suddenly started screaming, the gas pedal depressed on its own and the car surged forward over a concrete parking curb and mowed down atall palm tree.my daughter-in-law would have been killed if not for hitting the tree, as she had already taken off her seatbelt and opened her door - we were so close to a standstill.the tree stopped the car from going over a very steep hill at a high rate of speed onto traffic on the road below.the replacement value of the tree is not yet known.i have since discovered via channel 4 tv in uk, and dateline nbc that this is a known problem with this vehicle and people have been killed, as my daughter-in-law and i would have been if not for the palm tree.i have now had the cruise control disabled on the vehicle so that i can drive it, as i can not ethically trade it in and let someone else buy it when i know it has a problem. I hope that by registering this brief complaint that it will help you to influence ford lincoln mercury to acknowledge the fault recall these vehicles.thank you.
Uponputting vehicle into the garage throttle stuck & vehicle accelerated into the garage wall. Upon impact,neither air bag deployed. No injuries reported.
Intermittentlythrottle will stick. Dealer will replace the throttle body.
While driving 20-25 mph and braking vehicle accelerated. Brake pedal felt normal. During braking vehicle slowed a bit,engine revved again. Consumer unable to stop vehicle, hit another vehicle. No injuries. $ amount of damage unknown at this time.
While turning into an intersectionvehicle started to rev and take off. Motor on vehicle was going faster and faster.foot was on brake, and vehicle would not stop. After 10 seconds motor was back to normal. This has occurred on three separte occasions, one time there was an accident where the consumer hit the vehicle in front of him, there were no injuries, consumer found service bulleting 97s67 and states that this exactly describes the problem the vehicle is experiencing.
When brakes applied the vehicle suddenly accelerated moving forward at approximately a foot per second shifted to neutral rpm's at approximately 3000vehicle returned to normal
Consumer received recall notice (97v-074) regarding throttle linkage and control failure which was not repaired due to scheduling problems.
When applying the brakes forvehicle to come to a stop, engine revs, causing an sudden acceleration.the brakesare unableto stop vehicle. Dealer has been contacted.
Manufacturer's recall 98r -o3 ford/throttle. On several occasions, since 31-august, 1999, consumer contacted dealerto have recall honored. But still unable to get repairs done. Asking nhtsa to help in this matter.
When i use the cruise control and then turn it off i can't seem to push my gas pedal when you are driving the vehicle. I have to keep putting extreme pressure on the accelerator pedal until something breaks or pops and then it allows me to push the pedal. I keep having problems with smoke coming from on top of the steering column like something is burning when you are driving, now i have electrical problems to where my horn will not work anymore. I keep having problems with the front frame of the suv. The frame sounds and feels like it is going to fall apart and it doesn't matter if you are driving or stationary. The mechanic says it is the sway bar that is causing that problem. I have been calling ford about it and they keep saying there is no recall on my vehicle.
The contact's husband owns a 1997 mercury mountaineer. The contact stated that when the brake pedal was released, the vehicle unintentionally accelerated. As a result, the contact's husband rear ended another vehicle. The air bags did not deploy. A police report was filed and there were no injuries. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
When approaching stop sign, at intersection, vehicle accelerated when brakes were applied, causing a collision with the car in front of mine. The brake pedal was depressed all the way to the floor, and the engine roared as if accelerating. We have had one other similar incident in which the vehicle accelerated while braking. Dealer explained that driver had foot on brake and accelerator at same time. In second incident, i am sure that i had my foot only on the brake. Dealer examined vehicle after each incident and could find nothing wrong.
Whileparking vehicle suddenly accelerated in reverse for no reason. Cause undetermined.
The truck came to a stop, the owner hit the brakes but the truck kept going, and driver slammed on the brake andhit another car,and went through a stop sign. The engine was racing the entire time with his foot was on the brake.
Owner states that while driving vehicle at 60mph and taking foot of gas the vehicle did not slow down,owner noticed that vehicle was gaining speed while approaching other vehicles. Owner had to use brakes consistently to stop vehicle.
While sitting in traffic or at a red light, vehicle has lunged or accelerated, vehicle has been taken in to be looked at but no one can seem to find the problem.
While driving on freeway placed automobile in cruise control. After a while automobilebegan to speed up out of control.consumercould not disengage automobile. Applied brakes until rear brakes caught on fire. No injuries.
The v-6 engine type has been recalled to correct the problem i have with the 302 v-8, but you have not recalled the v-8 engine,why not????
The contact owns a 1997 mercury mountaineer. He experienced difficult steering, because the front sway bar linkagehad fractured.secondly he would intermittently smell an odor of gasoline inside of the vehicle.thirdlyduring brake application the accelerator pedal would also stick. This condition would cause the vehicle to lurch forward. Lastly the main bar that held the two bumpers together had corroded.the failures were described in recalls (98v060000, 00v422000, 00v402000). However he was advised by representatives from the dealer and the manufacturer that the previous owner had the vehicle repaired according the recalls. The current mileage was approximately 157,000. The failure mileage was approximately 156,000.
The vehicle experienced unexpected acceleration.the only way to stop the vehicle was to shift into neutral or park.vehicle was taken to the dealer. Dealercould not determine the cause of theproblem.this has occurred five times.
Backing out of drivewayconsumer moved shift lever from reverse into drive, vehcle suddenly lurched forward,causing a loss of control, resulting in an accident.dual airbags did not deploy.
While driving vehicle & accelerating. Started to apply brakes to slow down, but vehicle increased in speed. Pumped brakes to decrease speed. Problem happened once. Taking vehicle to dealership to check.
Sudden acceleration caused accident due to throttle linkage failure.
Car accelerates involuntarily at stop lights and in parking situation after 20+ miles of driving have been performed.sometimes, vehicle will not go below 2,800 rpm during a coast and will not disengage throttle.the pedal is fine, and the cable is fine.is now in second dealership in under two months and same problem cannot be corrected.
My 1997 mercury mountaineer (that i purchased feb 2010) is experiencing the same acceleration problems as described in the 4.0 sohc campaign # 00v422000 and action # ea99001. I have to apply extra acceleration to make the car drive when engine is "cold". After it warms up, or if i start the engine and allow it to warm up before driving, i do not have that problem. Has there been any other v8 complaints?
I bought this mercury in oct98 .it is now jan of 99 and i have had quite a few problems .a warrenty came with this car, and we have been there twice ;one for the transfer case, and switch for the power seat , leak on rear hatchwindow. Now im returning it for throttle malfunction. I almost killed my children and myself .i made my children jump out of the car while doing aprox. 5miles an hour.the more i stepped on the brakes the more the engine idled faster . I dont know anything about cars i am a housewife. I just wish i knew about this defect in the car so it couldbeen corrected before i went on vacation .it is a nice car. I wish mercury would notify theirecustomers of any defects. Thank you very much for this questionair, it helped my family alot . Thank you.dawn gag liano.
Whenfirst pressing down consumer was in a coast mode, andthrottle wouldn't budge.dealer wanted $300 forrepair. Recall 00v422000/ manufacturer'srecall00s568 didn't apply toconsumer because vehicle had a 5.l engine, andrecall was for a 4.l engine.
When driving at any speed and applying the brakesvehicle will accelerate for a few seconds, and then the vehcile will slowdown and come to a stop.
Accelerator sticks.
Received recall notice 97v0704000. Contacted dealer. The dealership refused to have mechanic do recall repairs on the throttle. Had indicated to owner it was not needed & would not require repair.
The contact owns a 1997 mercury mountaineer. The contact stated that he shifted into drive and the vehicle suddenly accelerated. The contact mentioned that he had to shift to neutral in order to stop the vehicle and stated that the failure occurred several times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 160,000 and the current mileage was 170,000.
The contact owns a 1997 mercury mountaineer. The contact was driving approximately 45 mph when the vehicle abnormally accelerated. The contact applied the brakes but the vehicle would not stop.the contact was unable to maintain control of the vehicle as it accelerated. The left side of the vehicle began to skid abnormally and the contact crashed into a wire fence. The vehicle then rolled over and crashed into several trees before coming to a stop. The passenger sustained major injuries to the head and bodily trauma. The contact sustained injuries to the head. The contact and passenger were transported to the hospital via ambulance. A police report was filed. The vehicle was destroyed. The failure mileage was unknown.
Applied the brakes and vehicle made a loud noise and had sudden acceleration.
Vehicle was in a park position with emergency brake on, got out of vehicle to check on baby was in car seat in back seat when suddenly vehicle started to accelerate which caused the vehicle to hit a brick wall with baby inside, and injuries to consumer who was trying to stop the run away vehicle. Consumer ran to vehicle, noticed that the baby sustained no injuries. Also noticedvehicle was still in park gear with emergency brake on.
While completely stopped, the engine roared and the vehicle lunged into oncoming traffic hitting another vehicle.the dealer repaired the damages to the vehicle but was not able to determine the cause of the problem.please provide any additional information.
Throttlelinkages and controlstuck due to the cold weather conditions in this area of chicago, causing the vehicle to idle while not moving. There is a recall, but the state of illionis is not included. Dealer has been contacted.
Accelerator pedal is to close to the brake pedal. Three different drivers of my vechicle have accidently hit the accelerator while braking. This has caused one accident with 0 property damage however the other driver is claiming $12,000 in injuries.
Throtle sticks in the closed position.similar to nhtsa recall number 00v422.when throttle closed, sticks, causing the vehicle to jump.came close to hitting car in front.dealer refused to replace at dealers expense.
The gasand brake pedals are so close together that when brakes are applied in an panic stop driver steps on the accelerator also. The dealer has not been notified.
Accelerator too close to brake pedal, vehicle speeds up when applying brake in a panic situation, results in accident.
When applying accelerator pedal from a stop, pedal sticks and you have to hit pedal to get it to move.the longer the vehicle is driven the worse the problem appears to be.(temperature related?)this is a very dangerous scenario, especially when on slick road conditions.the mechanic at the dealership tells me the problem is with the throttle body and linkage, and entire throttle body assembly must be replaced at an expense of over $300. This problem seems to pretty much parallel the problem w/ the 4.0l sohc engines that are a part of nhtsa campaign id # 00v422000 recall.and yet there is no recall for this problem on the 5.0l engine.i don't get it!.
While traveling engine will hesitate or stop momentarily when vehicle is slowing or starting to accelerate.mercury knows of the problem, but doesn't know how to fix it..et
While driving the accelerator sticks, and when stepping on the brake the accelerator sticks.incident happened two times when car just took off.dealer cannot duplicate the problem.
While drivingaccelerator pedal will stick and have to be forced up.this defect occurs at random times. However, occurs more frequently during colder weather.consumer has not taken vehicle to a dealership/mechanic to have it looked at.
As consumer depressed the brake pedal to come to a stop, consumer's foot also rested on the accelerator pedal causing consumer to rear end another vehicle.consumer feels the design of the brake pedal and the accelerator pedal are too close. If consumer has wide feet it couldcause misapplication on the pedal, resulting in an accident.
Accelerator pedal is too close to brake pedal. This causes sudden acceleration when applyingbrake pedal because both pedals are being applied.appointment for dealer has been made.
While driving50 mph the consumer felt something under h is foot snap.the consumer lost speed,pulled over to the side of the road, to discover the bolt holding the accelerator pedal had fallen off. The consumer was able to drive the vehicle in order to have the repair done.*tc
Gas pedal keeps sticking, and it is too hard to stopvehicle due tobrake failure.
Distance betweengas and brake pedal is only an inch and half. This caused two major accidents, and 2 minor crashes.please provide further information.
After driving for about 17 miles consumer parkedvehicle to unload it. Then restarted it to take it intogarage.at about 5 mphacceleratorstuck, causingvehicle to run intodeep freezer and demolishing it.
Accelerator too close to brake pedal, vehicle speeds up when applying brake in a panic situation, results in an accident.
On three occasions when applying brakes , thethrottle stuck, causing vehicle to increase speed.
While driving 55mphvehicle would decelerate, causing car to go into a skid.
Cruise control works at times and sometime does not work.
Throttle sticks while in cruise control.vehicle was taken to the dealer , who fixed the ieg valve. Vehicle is still experiencing the same problem.
Dt: 1997 mercury mountaineer.i the consumer bought the car used, and when using the cruise control for the first time it would not disengage.it wasat 70 mph and it accelerated to 85 mph. To stop vehicle had to putit into neutral and turn the key off.then vehicle coasted untilit wouldstop. Also had to pump the brakes many times to stop.there was no crash. Had the car looked at by a mechanic.
When brakes appliedthe vehicle suddenly accelerated, causing the vehicle to collide with another .owner states that in order to stop the vehicle, she had to stand on the brakes. Had to put the vehiclein park to stop the engine from racing. The dealer hasthe vehicle .
While backing out of a parking space the vehicle accelerated suddenly.the dealerandmanufacturer have been notified.
While pulling into driveway with foot on brakes, engine started roaring/racing andsuddenly accelerated,rear ending another vehicle. Air bags did not deploy.
While driving, headlights will come off and on by themselves this has happened at night and was very dangerous.dealer could not duplicate. Customer adds heat blows cold air.dealer found blend door motor and blend door to be faulty.
Blend air door square drive broken causing severe discomfort in summer and improper defroster operation during adverse weather conditions. Master techs in area indicate problem occures with excess frequency on various model and years of ford trucks. They further indicate the failure rate is extremely excessive compared to all other makes and models.
Temperature control switch may be defective.no matter what consumer puts temperature on air comes out hot.
The plastic air blend door, which is inside the heater air plenum, broke when the vehicle was just outside of warranty.two differenet dealers quoted me $700-$800 to make the repair since it involves removing the dash.i cannot bring myself to pay that much money just to have heat in the car, but it is a safety hazard in winter weather since i cannot keep the windshield defrosted.
The hot/cold adjustment on the heater of my 1997 mercury mountaineer is inoperative, which makes it difficult to drive when the windshield is fogged, since the defogger blows only cold air. The problem, apparently strikes all 95-99 explorer/mountaineers eventually, due to poor design of the heat blend door. The estimate from the dealer, who has done many, was over $200 for the redesigned part, and over $800 labor to install.
After van was driven for about 5 miles and parked the rear windows exploded. No one was injured because no one was in van.
Rear window glass broke out, owner can not replace it becaused it's unavailable.
I bought this mercury in oct98 .it is now jan of 99 and i have had quite a few problems .a warrenty came with this car, and we have been there twice ;one for the transfer case, and switch for the power seat , leak on rear hatchwindow. Now im returning it for throttle malfunction. I almost killed my children and myself .i made my children jump out of the car while doing aprox. 5miles an hour.the more i stepped on the brakes the more the engine idled faster . I dont know anything about cars i am a housewife. I just wish i knew about this defect in the car so it couldbeen corrected before i went on vacation .it is a nice car. I wish mercury would notify theirecustomers of any defects. Thank you very much for this questionair, it helped my family alot . Thank you.dawn gag liano.
Power windows work when keys are not in ignition.
Consumer stated the windshield wipers will intermittently work, none of the speeds except highest speed will work, contacted dealer and they are not willing to do anything, the highest speed has failed with out warning, making operators view impossible.*jg
Potential safety hazardmercury mountaineer 1997 i view windshield wiper failure as a serious problem.i know for a fact that ford has replaced a particular part 4 times due to part failure.i have all of these part numbers if needed but it don't want to take the time to type them in here if not wanted.every time i go to have this problem fixed it cost over $100 in labor alone. Please look into this matter.when it is raining etc. And your wipers fail it is no "piece of cake"!!!
No summary( dot number: vdht tire size: 235r75x15 )
Left front tire detached from truck withlugs: nuts still bolted to tire rim while being driven 35-40 mph.please describe details.
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