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We found the following complaints for MERCEDES-BENZ SPRINTER 3500 (2019)

Read complaints for MERCEDES-BENZ SPRINTER 3500 (2019)


The contact owns a 2019 mercedes-benz sprinter 3500. While approaching a stop light at 40 mph with the brake pedal depressed, the vehicle accelerated without warning as if the accelerator pedal were depressed. The contact depressed the brake pedal harder to stop the vehicle. In addition, the air bag warning indicator remained illuminated. The vehicle was taken to mercedes-benz of pleasanton (located at 5885 owens dr, pleasanton, ca 94588, (925) 463-2525) to be diagnosed, but a failure code could not be located. The vehicle was not repaired and the failures recurred. The manufacturer was not notified of the failures. The approximate failure mileage was 5,628.

The mercedes-benz dealership can not repair the problem on teh "ecall" or the "brake pedal bolt" both which are life threatening they dealership adviced me on contacting you?

The contact owns a 2019 mercedes-benz sprinter 3500. The contact received a recall notification for nhtsa campaign number 21v055000 (electrical system) and 21v152000 (service brakes, hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The lane keeping assist on the mercedes sprinter 3500 is unsafe. The brakes are applied when you touch a lane marking causing the vehicle to swerve and slow down rapidly.

The mercedes-benz dealership can not repair the problem on teh "ecall" or the "brake pedal bolt" both which are life threatening they dealership adviced me on contacting you?

It appears that driver pressed park and pulled the emergency brake.its possible it wasn't pressed properly and dealer found no mechanical fault.vehicle rolled forward and impacted another parked vehicle.this may be related to other issues at remarkablefoods related to transmission being in"park" or driver intending to put it in "park".video is available for review.

Driver reported that vehicle started rolling while the vehicle was in park.the parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake.vehicle sent to dealer. Dealer confirmed issue and repaired.repair details and video of issue available.other related issues have been identified on other vehicles.

Driver parked van on a hill, put the van in park and exited the van. Was out of the van for approximately 15-20 seconds. Driver heard a pop and a grind. Turned and watched his van roll down a hill into a house. Incident was on a city street in a neighborhood. Vehicle was stationary.*dt

The contact owns a 2019 mercedes-benz sprinter 3500. The contact stated while the vehicle was stationary, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 10,000.

The pasenger side seat belt barely retracts. It sits loose. This seems to be the case when the seatbelt is not in use.

Driver and passenger seat belt retaining bolts were loose and became detached from the support column.had to manually reattach bolts.

It appears that driver pressed park and pulled the emergency brake.its possible it wasn't pressed properly and dealer found no mechanical fault.vehicle rolled forward and impacted another parked vehicle.this may be related to other issues at remarkablefoods related to transmission being in"park" or driver intending to put it in "park".video is available for review.

Driver reported that vehicle started rolling while the vehicle was in park.the parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake.vehicle sent to dealer. Dealer confirmed issue and repaired.repair details and video of issue available.other related issues have been identified on other vehicles.

The mercedes-benz dealership can not repair the problem on teh "ecall" or the "brake pedal bolt" both which are life threatening they dealership adviced me on contacting you?

The contact owns a 2020 winnebago rv installed on a 2019 mercedes-benz sprinter 3500 chassis. The contact stated that while attempting to exit an unknown dealer, the vehicle was shifted into gear, the parking brake was released, the accelerator pedal was depressed however, the vehicle failed to move. The contact stated that the parking brake indicator was inoperable. Several mechanics assisted the contact to get the vehicle to operate as intended. The contact stated that several days later on a camping trip, the brakes overheated. The vehicle was towed to mercedes-benz of medford (3240 crater lake ave, medford, or 97504 541-774-1000). The technician was duplicated the failure and the contact was instructed on the correct way to operate the parking brake function. The vehicle was not repaired. The manufacturer was notified of the failure by the dealer. The failure mileage was 2,000.the consumer stated the praking assembly was replaced by medford mercedes (3240 crater lake ave, medford, or 97504, 541-774-1000) and now the brakes function accordingly. *as

The contact owns a 2019 mercedes-benz sprinter 3500. The contact received a recall notification for nhtsa campaign number 21v055000 (electrical system) and 21v152000 (service brakes, hydraulic) however, the parts to do the recall repairs were not yet available. The contact stated that manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

While the vehicle was not running, stationary and on a level pad and all doors had been electronically locked, the automatic sliding door opened without any action by me.

The contact owns a 2019 mercedes-benz sprinter 3500. The contact stated while the vehicle was stationary, the contact was inspecting under the hood of the vehicle. The grommets under the hood detached and the hood fell and struck the contact on the head. The contact sustained bruising on the right arm which did not require medical attention. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400.

Rear sway bars missing bolts attaching them to axle and just hanging loose from chassis on tiffin wayfarer motorhome. This is a known issue as identified in tiffin wayfarer forums reported by numerous owners. Although tiffin will correct it when owners identify it, tiffin points finger at mercedes although they are final dispatch of vehicle to customer and mercedes points finger at tiffin saying tiffin removes the bolts during assembly but it's not a mercedes recall item or noted campaign for them or for tiffin. I purchased my 2020 tiffin wayfarer 24tw used with 6000 miles and item existed and coach leaned and rocked back and forth when cornering on city streets and was blown around on the highway when trucks passing or with cross winds but once corrected dramatically improved issues. I believe this is a significant safety issues that bears investigation and correction. I had mine corrected at mercedes dealer in silver spring md and although they reluctantly covered the cost, they said missing parts are not covered under warranty.*dt

It appears that driver pressed park and pulled the emergency brake.its possible it wasn't pressed properly and dealer found no mechanical fault.vehicle rolled forward and impacted another parked vehicle.this may be related to other issues at remarkablefoods related to transmission being in"park" or driver intending to put it in "park".video is available for review.

Driver reported that vehicle started rolling while the vehicle was in park.the parking brake was engaged. Driver was able to stop the vehicle by physically keeping their foot on the brake.vehicle sent to dealer. Dealer confirmed issue and repaired.repair details and video of issue available.other related issues have been identified on other vehicles.

The contact owns a 2019 mercedes-benz sprinter 3500. The contact stated while the vehicle was stationary, the accelerator pedal was depressed however, the vehicle failed to respond. The contact stated that there was no warning light illuminated. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated that the failure persisted. The manufacturer was informed of the failure. The failure mileage was approximately 10,000.

The contact owns a 2019 mercedes-benz sprinter 3500. While approaching a stop light at 40 mph with the brake pedal depressed, the vehicle accelerated without warning as if the accelerator pedal were depressed. The contact depressed the brake pedal harder to stop the vehicle. In addition, the air bag warning indicator remained illuminated. The vehicle was taken to mercedes-benz of pleasanton (located at 5885 owens dr, pleasanton, ca 94588, (925) 463-2525) to be diagnosed, but a failure code could not be located. The vehicle was not repaired and the failures recurred. The manufacturer was not notified of the failures. The approximate failure mileage was 5,628.




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