We found the following complaints for MERCEDES-BENZ SPRINTER 3500 (2018)
Read complaints for MERCEDES-BENZ SPRINTER 3500 (2018)
On or about april 27, 2021 the driver's side rear taillight assembly randomly fell off between phoenix and tucson, arizona on interstate 10. The assembly is large, containing the taillight, brake light, turn signal light and back-up light. It could have (and may have) hit another vehicle or at least caused it/them to engage in a dangerous turning maneuver to avoid hitting the large assembly while on the freeway.in addition, the rv was then rendered unsafe and in violation of the laws of virtually every state, as well as federal regulations, due to lacking the required lighting assembly. This has also happened to another rv unit from the same manufacturer (regency). The driver's side taillight assembly fell off this rv during windy conditions on interstate 40 while traveling through arkansas on april 2, 2021. There are photos of the missing assembly for both rv's. My rv was inspected by a collision repair facility in california and their determination was two fold: 1) the rv body was molded in way that would not permit the taillight assembly to properly fit in the cavity. The tolerance was off by up to 1/4 of an inch. 2)the taillight is a stock mercedes sprinter taillight assembly which has three hard point connections (top middle, and bottom.however, the body of the rv only has two points to connect the taillight assembly (top and bottom) thereby leaving the middle area open to intrusion by wind and other elements. As a result it was very difficult to find a facility to repair/replace the assembly ( they "did not want to touch it"). It has now been replaced by a collision facility which used a silicone sealant and hd velcro in the hope that the assembly will not fall off again in predictable weather conditions. There was no warning or other indication that the taillight assembly was going to fall off. Finally, regency claims to manufacture just 200 to 250 of these units annually.this incident therefore involves 1% of their annual production.
When turning a corner,engine raced to 45 mph without my foot on the throttle.almost lost control.had to put vehicle,meredes sprinter 3500,into neutral to stop it.had previously had the dealer repairspeed sensors three other times.warning lights come on and i loose cruise control.dangerous condition.mb should re engineer the part and install in affected vehicles.dealer continues to install defective parts.
When turning a corner,engine raced to 45 mph without my foot on the throttle.almost lost control.had to put vehicle,meredes sprinter 3500,into neutral to stop it.had previously had the dealer repairspeed sensors three other times.warning lights come on and i loose cruise control.dangerous condition.mb should re engineer the part and install in affected vehicles.dealer continues to install defective parts.
The contact owns a 2018 mercedes-benz sprinter 3500. The contact stated that the brakes failed and the brake pedal traveled to the floorboard when depressed. The contact had to pump the brake pedal to stop the vehicle harder than usual. The brake pedal traveled to the floorboard quicker than usual and the vehicle would not stop. The vehicle was taken to mercedes-benz of temecula (40910 temecula center dr, temecula, ca 92591,(951) 216-7800) to be diagnosed, but no failure was found. The mechanic stated that the contact needed to "get used to it". The vehicle was not repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 4,366. The vin was invalid.
On or about april 27, 2021 the driver's side rear taillight assembly randomly fell off between phoenix and tucson, arizona on interstate 10. The assembly is large, containing the taillight, brake light, turn signal light and back-up light. It could have (and may have) hit another vehicle or at least caused it/them to engage in a dangerous turning maneuver to avoid hitting the large assembly while on the freeway.in addition, the rv was then rendered unsafe and in violation of the laws of virtually every state, as well as federal regulations, due to lacking the required lighting assembly. This has also happened to another rv unit from the same manufacturer (regency). The driver's side taillight assembly fell off this rv during windy conditions on interstate 40 while traveling through arkansas on april 2, 2021. There are photos of the missing assembly for both rv's. My rv was inspected by a collision repair facility in california and their determination was two fold: 1) the rv body was molded in way that would not permit the taillight assembly to properly fit in the cavity. The tolerance was off by up to 1/4 of an inch. 2)the taillight is a stock mercedes sprinter taillight assembly which has three hard point connections (top middle, and bottom.however, the body of the rv only has two points to connect the taillight assembly (top and bottom) thereby leaving the middle area open to intrusion by wind and other elements. As a result it was very difficult to find a facility to repair/replace the assembly ( they "did not want to touch it"). It has now been replaced by a collision facility which used a silicone sealant and hd velcro in the hope that the assembly will not fall off again in predictable weather conditions. There was no warning or other indication that the taillight assembly was going to fall off. Finally, regency claims to manufacture just 200 to 250 of these units annually.this incident therefore involves 1% of their annual production.
When turning a corner,engine raced to 45 mph without my foot on the throttle.almost lost control.had to put vehicle,meredes sprinter 3500,into neutral to stop it.had previously had the dealer repairspeed sensors three other times.warning lights come on and i loose cruise control.dangerous condition.mb should re engineer the part and install in affected vehicles.dealer continues to install defective parts.
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