We found the following complaints for MERCEDES-BENZ SPRINTER 3500 (2013)
Read complaints for MERCEDES-BENZ SPRINTER 3500 (2013)
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 18v032000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of paramus (755 route 17, paramus, nj) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure.
"takata recall" in april of 2016 we were notified by our dealer of the air bag safety recall for our driver side airbag inflator.parts were not available, but we would be notified when replacement parts would be available. It is now 19 months later and we have not been notified.this seems like an unreasonable amount of time to obtain parts to replace the defective unit.
2013 mercedes benz sprinter 3500. Consumer writes in regards to parts being unavailable for repair of safety recall. *ldthe consumer stated the parts were not yet available to complete the recall. The manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received a recall notification for nhtsa campaign number: 16v077000 (air bags). The dealer (mercedes-benz of flagstaff, 525 n switzer canyon dr, flagstaff, az 86001) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of dothan (2309 ross clark cir, dothan, al) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz u62/mb-m2cv144 (na). The contact received notification of nhtsa campaign number: 16v077000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gurley leep motorwerks at (574) 254-7130 (4004 grape rd, mishawaka, in 46545) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 mercedes-benz u25/mb-wnl155cc (na). The contact received notification of nhtsa campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect....updated 11/12/17/defective air bag was replaced 11/30/17 updated 9/12/18
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 18v032000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of tampa (4400 n dale mabry hwy, tampa, fl 33614, (813) 579-2138) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of eugene, 2200 martin luther king jr blvd, eugene, or 97401, (541) 687-8888) did not give a specific date for when the part would become available. The dealer stated months ago that the contact would need to wait to receive a second letter. The manufacturer was contacted and could not provide a reasonable date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 18v032000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of stevens creek (4500 stevens creek blvd, san jose, ca 95129, (408) 641-4610) was contacted and confirmed that the parts were available. Once the vehicle was taken to the dealer, the contact was informed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recallno parts available, and no idea when airbag will be available.
"takata airbag"i purchased a 2013 mercedez sprinter 3500 van that had been converted through winnebago industries in forest city ia.when i exported/imported the vehicle into canada, i was unable to register the motorhome, due to the takata air bag recall.the registry of motor vehicle in nova scotia, canada has granted me a temporary permit for 2017 only,i have been unable to receive any sort of time line as to the approximate date that this recall will be repaired. I was told in october of 2016 by mercedes benz usa that they expected the repair would be completed by july/august of 2016.when contacted today they said they have no timeline that they could share indicating when this tacata airbag recall would be completed.mbusa has known about this recall for approximately 3 years, it appears that they have not communicted to their customers or to the nhtsa which seems unacceptable.
"takata recall"once parts are available customers will be sent a letter asking them to go to an authorized freightliner sprinter dealer who will replace the driver side front airbag of the potentially affected vehicles in the freightliner branded sprinter vehicles. Nhtsa recall campaign 16v077.recall incomplete. Remedy not yet available.never call or informed to take vehicle in for repairs.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500 (m3db170e). The contact received notification of nhtsa campaign number: 18v032000 (air bags). The contact called vin devers autohaus of sylvania at 419-885-5111 (located at 5570 monroe street, driveway 1, sylvania, oh 43560) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags) and stated that the remedy and part was not available within a reasonable time frame to schedule the recall repair. The contact was unable to determine when the vehicle would be sold to a buyer. The dealer had not been contacted. The manufacturer was contacted several times and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated that he was unable to contact an authorized dealer to schedule a recall repair appointment within a reasonable amount of time regarding nhtsa campaign number: 16v077000 (air bags). The interim recall notice began on april 11, 2016 and indicated that the part was not available and a second notice would be sent to the vehicle owner. In addition, the manufacturer indicated that the closest dealer was less than three hours away. The contact informed the manufacturer several times that this was not a reasonable option. The contact had not experienced a failure. Parts distribution disconnect. Consumer stated it is manufactures fault due to faulty airbags/recall.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign number: 16v077000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of westminster (10391 westminster blvd, westminster, co 80020, (303) 410-7800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
This 120 vac electrical issue (shock hazard) is in regard to an rv - a winnebago view profile sitting atop a mercedes benz sprinter 3500 chassis.there are two a/c circuits for "outlets" (120 vac plugs).#2 outlet circuit has a ground fault yet the gfci at the first outlet in the circuit does not trip nor does the circuit breaker.when my rv is powered from my garage 120 vac gfci plug it is not tripped either.i've gotten electrical shocks at the water/electrical storage / access area while attached to a 120 vac power source and under the engine while setting stabilizing jacks at a jacking point in the front of the vehicle. In all cases the rv was stationary - either at a camp site, or in my driveway attached to 120 vac power.
I have had to change the speed sensor on the right back wheels 3 times. This affects electrical stability control of vehicle and abs system. It is unusual and expensive to be doing this. Last time was april 2019. I have to take it in to the mercedes again to change it.
I have had two failures of a rear speed sensor which have caused a loss of anti lock braking, traction control, and cruise control.the most recent failure on oct 14, 2020 also resulted in some erratic transmission shifting.all of these things impact the safety of the vehicle. In both failures the vehicle was traveling at highway speeds.
1 rear wheel speed sensors failed 2 years ago2 rear wheel speed sensors failed two weeks ago.0
Rear wheel speed sensor failure.i have had to replace a rear wheel speed sensor in each of the last 3 years. When the sensor fails the abs system stops operating. Cruise control is disabled and traction control is disabled. Vehicle is still drivable, but safety systems are lost until repaired.based on web searches this is a very common problem for this vehicle and model year.i have not had a dangerous incident when the sensor gave out though i have had to deal with some uncommanded braking.
The contact owns a 2013 mercedes benz sprinter 3500. The contact received notification of nhtsa campaign number: 21v042000 (electronic stability control) however, the part to do the recall repair was unavailable. The contact called mercedes-benz of reno (11500 s virginia st, reno, nv 89511, (855) 661-9151) and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated while driving 65 mph, the abs warning light and two other unknown warning lights illuminated. The contact stated he continued to drive the vehicle. The contact stated the vehicle was not taken to be diagnosed nor repaired however, the contact replaced the driverā€™s side rear wheel speed sensor himself. The contact received a recall notification for nhtsa campaign number: 21v042000 (electronic stability control) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The approximate failure mileage was 12,200. Vin tool confirms parts not available.
Wheel speed sensor failure. 5 sensors replaced on 4 different occasions. I cannot find the first invoice for the henderson nevada wheel speed sensor repair but here are the other three... 7/25/2016 spokane washington- @25232 miles, replace both front wheel speed sensors, 2/6/2018 reno nevada- @29593 miles, replace right rear wheel speed sensor, 7/13/2018 spokane washington- @ 31575 miles left rear wheel speed sensor. As far as i'm conserned, the vehicle cannot be relied upon for travel. Look at the mile between repairs. A time oriented warranty does not apply to a milage based part on a vehicle. The failures occured while driving on paved highways.mercedes benz denied my lemon law claim.
Wheel sensors failure causes loss of abs braking , cruise control and traction control. When this occurs causes the vehicle to go into limp mode and rapid reduction of speed. All of the above causes a hazardous situation on the freeway. We have had 2 fail and many of our friends have experienced cthe same.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated that while driving 60 mph, the passenger's side rear wheel speed sensor ceased to operate with the abs warning light, electronic stability program (esp) warning light and another unknown warning light illuminated. The contact initially took the motorhome to (mercedes-benz of tyler (3274 professional dr, tyler, tx 75701) where the vehicle was diagnosed with a defective passenger's side rear wheel speed sensor. The speed sensor was replaced. The contact stated that recently, the driver's side rear wheel speed sensor experienced a similar failure with similar warning lights illuminated. The motorhome was then taken to mercedes-benz of shreveport (1330 e bert kouns industrial loop, shreveport, la 71105) where the vehicle was diagnosed and the contact informed that the driver's side rear wheel speed sensor needed to be replaced. The wheel speed sensor was replaced. The manufacturer was notified of the failure. The failure mileage was 22,000.
2013 mercedes benz sprinter. Consumer writes seeking reimbursement for repairs to vehicle. *ld
On march 22, 2020, the vehicle entered the 'limp home mode' while traveling on an interstate highway, where the speed limit was 70 mph. Prior to the failure, warning lights were present on the dashboard for abs, esp, and asr, with cruise control disabled. These indicator lights would clear occasionally after the vehicle was not in use for a period of time, and then reappear againafter driving for about an hour or two. The vehicle was towed to a dealership, where two failed speed sensors were replaced to correct the problem.a year later, the warning lights are back, with the loss of cruise control. It has not entered into the 'limp home mode' as of now.i have read news articles that were initially published about 6 months ago, that said that this is a known problem that is being investigated by nhtsa.what is the status and is mercedes doing anything to address this issue?to have the vehicle suddenly enter into 'limp home mode' on the interstate where speed limits are 70 mph is a safety concern.
On march 22, 2020, the vehicle entered the 'limp home mode' while traveling on an interstate highway, where the speed limit was 70 mph. Prior to the failure, warning lights were present on the dashboard for abs, esp, and asr, with cruise control disabled. These indicator lights would clear occasionally after the vehicle was not in use for a period of time, and then reappear againafter driving for about an hour or two. The vehicle was towed to a dealership, where two failed speed sensors were replaced to correct the problem.a year later, the warning lights are back, with the loss of cruise control. It has not entered into the 'limp home mode' as of now.i have read news articles that were initially published about 6 months ago, that said that this is a known problem that is being investigated by nhtsa.what is the status and is mercedes doing anything to address this issue?to have the vehicle suddenly enter into 'limp home mode' on the interstate where speed limits are 70 mph is a safety concern.
Brakes are soft and spongy. When depressed, the pedal will travel to the floor making it difficult to stop. The dealer replaced the master cylinder and brake booster in march, 2015, but that did not change the operation of the brakes. My understanding from visiting several forums is that this a common complaint from other sprinter owners, yet mercedes benz says they have no knowledge of brake issues with the vehicles. The brakes are dangerous as they currently operate.
Wheel sensors failure causes loss of abs braking , cruise control and traction control. When this occurs causes the vehicle to go into limp mode and rapid reduction of speed. All of the above causes a hazardous situation on the freeway. We have had 2 fail and many of our friends have experienced cthe same.
The contact owns a 2013 mercedes benz sprinter 3500.the contact stated while driving65 mph and depressing the brake pedal, there was abnormal crunching noise detected. The abs warning light was illuminated and the cruise control was inoperable.the vehicle was taken to park place motorcars mercedes-benz fort worth (5601 bryant irvin rd, fort worth, tx 76132) where it was diagnosed that the rpm sensor needed to be replaced. The vehicle was repaired however the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 23,500.
Brake pedal is spongy and must be pumped to get a firm pedal.i have taken it to the dealer twice and complained about this issue, and they tell me everything is normal.when you have to make a sudden surprise stop the pedal goes all the way to the floorboard.
I have had two failures of a rear speed sensor which have caused a loss of anti lock braking, traction control, and cruise control.the most recent failure on oct 14, 2020 also resulted in some erratic transmission shifting.all of these things impact the safety of the vehicle. In both failures the vehicle was traveling at highway speeds.
Rear wheel speed sensor failure.i have had to replace a rear wheel speed sensor in each of the last 3 years. When the sensor fails the abs system stops operating. Cruise control is disabled and traction control is disabled. Vehicle is still drivable, but safety systems are lost until repaired.based on web searches this is a very common problem for this vehicle and model year.i have not had a dangerous incident when the sensor gave out though i have had to deal with some uncommanded braking.
2013 mercedes benz sprinter. Consumer writes in regards to abs system failure. *ldthe consumer stated the wheel sensors failed multiple times, while driving. The cruise control would not disengage. The consumer requested to be reimbursed for the failed sensors.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated that while driving 60 mph, the passenger's side rear wheel speed sensor ceased to operate with the abs warning light, electronic stability program (esp) warning light and another unknown warning light illuminated. The contact initially took the motorhome to (mercedes-benz of tyler (3274 professional dr, tyler, tx 75701) where the vehicle was diagnosed with a defective passenger's side rear wheel speed sensor. The speed sensor was replaced. The contact stated that recently, the driver's side rear wheel speed sensor experienced a similar failure with similar warning lights illuminated. The motorhome was then taken to mercedes-benz of shreveport (1330 e bert kouns industrial loop, shreveport, la 71105) where the vehicle was diagnosed and the contact informed that the driver's side rear wheel speed sensor needed to be replaced. The wheel speed sensor was replaced. The manufacturer was notified of the failure. The failure mileage was 22,000.
The valves on the inner rear duelwheels basically can not be checkedthrough the very small holes in the wheel covers or even without the wheel covers. I had, upon delivery of the sprinter, the wheels removed to install metal valve extenders so i could regularly check tire pressures. This is a safety issue as extremely difficult to check tire pressuresleads to no checking, under inflation and on road tire failure.the sprinter 3500 should come with factory installed accessible valve extenders. I have met multiple sprinter drivers who have never checked their rear tire pressures.
Valve stem location make pressure sensing and air fill near impossible on rear wheels.no tmps system which will result in higher incidence of low pressure and dangerous driving situation leading to accidents.
The awning attached to the van and manufactured by fiamma does not extend or retract correctly and breaks down every single time we have had it fixed.the motor has to be replaced each time which is money out of our pocket.
1 rear wheel speed sensors failed 2 years ago2 rear wheel speed sensors failed two weeks ago.0
The contact owns a 2013 mercedes-benz sprinter 3500. The contact received a repair for the rear wheel speed sensors and now they were unable to exceed 50 mph while driving. The contact stated that the vehicle was possibly in limp mode. The contact contacted the dealer who performed the repair however, the contact was unable to take the vehicle in for an appointment. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,000.
On march 22, 2020, the vehicle entered the 'limp home mode' while traveling on an interstate highway, where the speed limit was 70 mph. Prior to the failure, warning lights were present on the dashboard for abs, esp, and asr, with cruise control disabled. These indicator lights would clear occasionally after the vehicle was not in use for a period of time, and then reappear againafter driving for about an hour or two. The vehicle was towed to a dealership, where two failed speed sensors were replaced to correct the problem.a year later, the warning lights are back, with the loss of cruise control. It has not entered into the 'limp home mode' as of now.i have read news articles that were initially published about 6 months ago, that said that this is a known problem that is being investigated by nhtsa.what is the status and is mercedes doing anything to address this issue?to have the vehicle suddenly enter into 'limp home mode' on the interstate where speed limits are 70 mph is a safety concern.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated that while making a right turn and depressing the accelerator pedal, the vehicle loss motive power with several warning lights illuminated including; the abs, traction control, and the check engine warning lights. The contact was able to drive in limp mode to mercedes-benz of lynnwood located at (17800 hwy 99, lynnwood, wa 98037) where the vehicle was diagnosed with a defective speed sensor. The contact stated that the speed sensor was replaced on three times. The contact spoke with the manufacturer and received no assistance. The vehicle had not been repaired. The failure mileage was approximately 27,800.
I have had to change the speed sensor on the right back wheels 3 times. This affects electrical stability control of vehicle and abs system. It is unusual and expensive to be doing this. Last time was april 2019. I have to take it in to the mercedes again to change it.
1 rear wheel speed sensors failed 2 years ago2 rear wheel speed sensors failed two weeks ago.0
Rear wheel speed sensor failure.i have had to replace a rear wheel speed sensor in each of the last 3 years. When the sensor fails the abs system stops operating. Cruise control is disabled and traction control is disabled. Vehicle is still drivable, but safety systems are lost until repaired.based on web searches this is a very common problem for this vehicle and model year.i have not had a dangerous incident when the sensor gave out though i have had to deal with some uncommanded braking.
Wheel sensors failure causes loss of abs braking , cruise control and traction control. When this occurs causes the vehicle to go into limp mode and rapid reduction of speed. All of the above causes a hazardous situation on the freeway. We have had 2 fail and many of our friends have experienced cthe same.
I have had two failures of a rear speed sensor which have caused a loss of anti lock braking, traction control, and cruise control.the most recent failure on oct 14, 2020 also resulted in some erratic transmission shifting.all of these things impact the safety of the vehicle. In both failures the vehicle was traveling at highway speeds.
Speed sensor failures caused esp & abd disabled. Both front and rear sensors had problems frequently! the mechanics at different dealership told me that the sensor has design deficiencies and it happens all the time.
The contact owns a 2013 mercedes benz sprinter 3500.the contact stated while driving65 mph and depressing the brake pedal, there was abnormal crunching noise detected. The abs warning light was illuminated and the cruise control was inoperable.the vehicle was taken to park place motorcars mercedes-benz fort worth (5601 bryant irvin rd, fort worth, tx 76132) where it was diagnosed that the rpm sensor needed to be replaced. The vehicle was repaired however the failure reoccurred. The manufacturer was not notified of the failure. The failure mileage was 23,500.
The contact owns a 2013 mercedes-benz sprinter 3500. The contact stated while driving 60 mph and attempting to activate the cruise control, the vehicle failed to remain in cruise control mode. The contact stated that the abs, traction control, and check engine warning lights were illuminated. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure and informed the contact that the vin was not under a related recall. The failure mileage was approximately 41,000.
2013 mercedes benz sprinter. Consumer writes in regards to abs system failure. *ldthe consumer stated the wheel sensors failed multiple times, while driving. The cruise control would not disengage. The consumer requested to be reimbursed for the failed sensors.
Rear wheel speed sensor failure.i have had to replace a rear wheel speed sensor in each of the last 3 years. When the sensor fails the abs system stops operating. Cruise control is disabled and traction control is disabled. Vehicle is still drivable, but safety systems are lost until repaired.based on web searches this is a very common problem for this vehicle and model year.i have not had a dangerous incident when the sensor gave out though i have had to deal with some uncommanded braking.
Valve stem location make pressure sensing and air fill near impossible on rear wheels.no tmps system which will result in higher incidence of low pressure and dangerous driving situation leading to accidents.
The valves on the inner rear duelwheels basically can not be checkedthrough the very small holes in the wheel covers or even without the wheel covers. I had, upon delivery of the sprinter, the wheels removed to install metal valve extenders so i could regularly check tire pressures. This is a safety issue as extremely difficult to check tire pressuresleads to no checking, under inflation and on road tire failure.the sprinter 3500 should come with factory installed accessible valve extenders. I have met multiple sprinter drivers who have never checked their rear tire pressures.
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