We found the following complaints for MERCEDES-BENZ SPRINTER 3500 (2011)
Read complaints for MERCEDES-BENZ SPRINTER 3500 (2011)
Takata recall.i have contacted mercedes benz dealer several times to make appointment to replace driver and passenger air bag.no work done yet.
Takata recall. The contact owns a 2011 mercedes-benz sprinter 3500. The contact received notification of nhtsa campaign numbers: 16v077000 (air bags) and 16v379000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/25/2017*ctupdated 7/9/18
Takata recall. The dealership has the parts on eternal backorder. It has been since the recall came out that we have not been able to get this fixed. Very concerned about driving the vehicle. What can i do?
Our itasca reyo 2012 motor home with mercedes sprinter engine has had 5 egrvalve failures. The first time in 2012 with 2632 miles.the 5th time in march 2015 with 11,000 miles.the vehicle goes into limp mode and speed is reduced to 20 mph.this causes a very serious situation as there is a greatrisk of being rear ended from highway traffic travelling at 60 mph.each time mercedes claims to have a fix..a clip...a new cover etc but the failures continue.this requires being towed or limping to mercedes for a replacement egr valve. It is outrageous to have a leisure vehicle fail over and over again and mercedes refuses to accept full responsibility for this continuing failure of this part.
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