We found the following complaints for MERCEDES-BENZ SPRINTER 2500 (2013)
Read complaints for MERCEDES-BENZ SPRINTER 2500 (2013)
Takata recall - i received a recall notice for the driver's side airbag prior to receiving a recall notice for the passenger side airbag on march 2018.i took my sprinter to the dealership on september 12, 2018 for replacement.after receiving my sprinter back from the dealership, i noticed that only the driver side airbag had been replaced.i contacted the service department about this, and was told the passenger side airbag part was not available and would not be for several months.considering how dangerous these airbags are, it seems that a wait time of currently seven months and expecting a delay of another several months is unacceptably long.
The contact owns a 2013 mercedes-benz sprinter 2500. The contact received a recall notification for nhtsa campaign number: 16v073000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - unable to get dealership to replace airbag
Takata recall. The contact owns a 2013 mercedes-benz sprinter 2500. The contact received a recall notice for nhtsa campaign number: 18v032000 (air bags). The contact took the vehicle to an unknown dealer where it was diagnosed that the driver's side air bag needed to be replaced. The dealer replaced the driver's side air bag, but not the passenger side air bag. The contact notified the manufacturer and was informed that parts were not available and there was no remedy yet for the recall. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 2500 (m2cv144). The contact received recall notices for nhtsa campaign numbers: 18v032000 (air bags) and 16v077000 (air bags). Mercedes-benz of long beach (2300 east spring street, signal hill, ca 90755, (888)-340-8366) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available for 18v032000 and parts distribution disconnect for 16v077000.
Takata recall - it appears that mercedes, like many, remains convinced that they can evade the cost of appropriate repairs by simply stating there is no remedy yet available.however, as a consumer i find this unacceptable.they are side stepping their responsibility and my family is one bearing it. They need to find a solution and implement it.not only is there an issue of safety, but their lack of a timely solution has economic impacts.i was recently told that i could not receive fair value for a trade a the mercedes dealership due to this recall.the dealer indicated they could not sell the car on their lot due to the airbag issue.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 2500. The contact received notification of nhtsa campaign number: 18v032000 (air bags), but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was contacted and confirmed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that the recall notice for nhtsa campaign number: 16v077000 (air bags) was received in april of 2016. After contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 mercedes-benz sprinter 2500. The contact received notification of nhtsa campaign number: 18v032000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of st. George (1792 s black ridge dr., st. George, ut 84770, (435) 634-7500) was contacted and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall:for 25 years we have had a series of motor homes that we used for weekend trips and longer vacations.we bought our current rv (which is our third one) as a new vehicle in early 2013.it is a winnebago view that is on a 2013 mercedes sprinter chassis (vin: xxxx).we are very dissatisfied with mercedes benz and with our vehicle which has a long-standing recall for the takata airbags.mercedes has already replaced our driver's side airbag, but after many months we are still on a waiting list for replacement of the passenger airbag.our dealer, tysinger mercedes in virginia, is unable to tell us when our defective airbag will be replaced. This vehicle was intended to be the source of many trips for us during our retirement. After working for nearly 50 years including a military career, we are stuck with a very expensive vehicle that has a fatal safety flaw and we are effectively denied of the opportunity to go on the trips that we so eagerly anticipated. We reject mercedes' explanations:--the state that they have not seen any takata-related injuries in their vehicles, implying that incidents are all but impossible for mercedes vehicles.but nhtsa has determined that takata airbags are defective and the inflators could explode causing injury or death. Mercedes legal liability is the primary reason that mercedes decided to replace them.--we have been told by the dealer that if we were to experience an airbag warning light that we would move to the top of the list for replacement, evidence that parts are available.--they have stated that they are subject to manufacture, but this pipeline belongs to them.--they have stated that they are taking steps to minimize customer inconvenience but show no interest in keeping us informed. We want mercedes to repair this dangerous airbag or to compensate us for the loss of this vehicle.redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The contact owns a 2013 mercedes benz sprinter 2500. The contact received notification of nhtsa campaign number: 16v077000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
The contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was taken to local dealer mercedes-benz of reno (11500 s virginia st, reno, nv 89511,(855) 661-9151) where it was diagnosed that the vehicle was operating as designed. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure.the consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil. The vehicle also lacks enough power to reverse up an incline, such as a driveway.the consumer stated the vehicle's have persisted since purchasing the vehicle.the consumer was informed it seems as if the computer was not communicating with the other electrical components in the vehicle such as lighting, torque converter and transmission.
The contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was taken to local dealer mercedes-benz of reno (11500 s virginia st, reno, nv 89511,(855) 661-9151) where it was diagnosed that the vehicle was operating as designed. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure.the consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil. The vehicle also lacks enough power to reverse up an incline, such as a driveway.the consumer stated the vehicle's have persisted since purchasing the vehicle.the consumer was informed it seems as if the computer was not communicating with the other electrical components in the vehicle such as lighting, torque converter and transmission.
The contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that the check engine and tire pressure monitoring indicators illuminated. Additionally, while the emergency brake was engaged, the vehicle moved without warning. The vehicle was taken to mercedes-benz of massapequa (101 east sunrise highway, amityville, ny 11701, (631) 213-2023) where it was diagnosed that the sensors needed to be replaced and the tires needed air. The dealer informed the contact that the emergency brake was working as intended. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was 49,092.
Mercedes benz 2500 2013 v6 diesel. Yellow engine warning light and the ebt yellow warning light came on and another warning on the instrument cluster there are5 more engine starts remaining and it will not start if driven more than340 miles. Both the erg valve and the ebt tank and heater have been replaced. We were drivingunderan evacuation alert because of fire. Speed was 45-50 mph. This incident has put us in a dangerous situation because we are dependent in the sprinter for evacuation. The dealer is 40 miles away and cannot service the sprinter until the end of september. Last night we read about mercedes benz epa settlement because of a defeat program and faulty emission components. What can we do?
The contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was taken to local dealer mercedes-benz of reno (11500 s virginia st, reno, nv 89511,(855) 661-9151) where it was diagnosed that the vehicle was operating as designed. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure.the consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil. The vehicle also lacks enough power to reverse up an incline, such as a driveway.the consumer stated the vehicle's have persisted since purchasing the vehicle.the consumer was informed it seems as if the computer was not communicating with the other electrical components in the vehicle such as lighting, torque converter and transmission.
When i turn on my vehicle it shows low beam right left i take it to the benz dealer in tampa the problem they came up with water intrusion in both front head light assemble. Head lamp unit found condensation forming in headlamps. They recommend replacing entire assembly as no repair can be performed total cost $4230.14.got intouch with the exec. Referral manager to see what can be done but was not successful.i think this problem should be a recall. I don't see why i have to pay to fix problem their should be no condensation at all so i left with only driving my vehicle during the day i cannot drive at nights with no light. Your early attention to my problem will be greatly appreciated.sincerely,[xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *cc
The contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that there was water in both headlight assemblies, which made it difficult to drive at night. In addition, the low beam warning indicator illuminated. The vehicle was taken to mercedes-benz of tampa (866-342-3941, located at 4400 n dale mabry hwy, tampa, fl 33614) where it was diagnosed that there was water condensation in the headlamp assemblies and they needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 10,000.
While driving at approx. 65 mph the cruise control went off and three warning lights came on including abs and 2 other next that one looking like a swerve control or slippery road condition and another tire looking light. Not sure of other two light as this was my first drive in this vehicle which i had driven around 800 miles this day. I pulled over and attempted to get back on the road as i was in a dangerous location on a steep hill. Upon restart it started to rev then brake multiple times causing great danger in my attempt to get back on the road. I immediately went into next side exit and ship off. It was an extremely cold night and i had to spend the night in my vehicle.
While driving at approx. 65 mph the cruise control went off and three warning lights came on including abs and 2 other next that one looking like a swerve control or slippery road condition and another tire looking light. Not sure of other two light as this was my first drive in this vehicle which i had driven around 800 miles this day. I pulled over and attempted to get back on the road as i was in a dangerous location on a steep hill. Upon restart it started to rev then brake multiple times causing great danger in my attempt to get back on the road. I immediately went into next side exit and ship off. It was an extremely cold night and i had to spend the night in my vehicle.
The contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was taken to local dealer mercedes-benz of reno (11500 s virginia st, reno, nv 89511,(855) 661-9151) where it was diagnosed that the vehicle was operating as designed. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure.the consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil. The vehicle also lacks enough power to reverse up an incline, such as a driveway.the consumer stated the vehicle's have persisted since purchasing the vehicle.the consumer was informed it seems as if the computer was not communicating with the other electrical components in the vehicle such as lighting, torque converter and transmission.
The contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that the check engine and tire pressure monitoring indicators illuminated. Additionally, while the emergency brake was engaged, the vehicle moved without warning. The vehicle was taken to mercedes-benz of massapequa (101 east sunrise highway, amityville, ny 11701, (631) 213-2023) where it was diagnosed that the sensors needed to be replaced and the tires needed air. The dealer informed the contact that the emergency brake was working as intended. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was 49,092.
The contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was taken to local dealer mercedes-benz of reno (11500 s virginia st, reno, nv 89511,(855) 661-9151) where it was diagnosed that the vehicle was operating as designed. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure.the consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil. The vehicle also lacks enough power to reverse up an incline, such as a driveway.the consumer stated the vehicle's have persisted since purchasing the vehicle.the consumer was informed it seems as if the computer was not communicating with the other electrical components in the vehicle such as lighting, torque converter and transmission.
The contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that the check engine and tire pressure monitoring indicators illuminated. Additionally, while the emergency brake was engaged, the vehicle moved without warning. The vehicle was taken to mercedes-benz of massapequa (101 east sunrise highway, amityville, ny 11701, (631) 213-2023) where it was diagnosed that the sensors needed to be replaced and the tires needed air. The dealer informed the contact that the emergency brake was working as intended. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was 49,092.
The contact owns a 2013 mercedes benz sprinter 2500. The contact stated that the vehicle failed to engage in reverse. The vehicle was taken to local dealer mercedes-benz of reno (11500 s virginia st, reno, nv 89511,(855) 661-9151) where it was diagnosed that the vehicle was operating as designed. The vehicle was not repaired and the failure continued. The manufacturer had been informed of the failure.the consumer stated after checking the oil and oil filter, the engine froze while driving. It was discovered that the failure was due to a lack of oil. There were no warning lights indicating the vehicle needed oil. The vehicle also lacks enough power to reverse up an incline, such as a driveway.the consumer stated the vehicle's have persisted since purchasing the vehicle.the consumer was informed it seems as if the computer was not communicating with the other electrical components in the vehicle such as lighting, torque converter and transmission.
While driving at approx. 65 mph the cruise control went off and three warning lights came on including abs and 2 other next that one looking like a swerve control or slippery road condition and another tire looking light. Not sure of other two light as this was my first drive in this vehicle which i had driven around 800 miles this day. I pulled over and attempted to get back on the road as i was in a dangerous location on a steep hill. Upon restart it started to rev then brake multiple times causing great danger in my attempt to get back on the road. I immediately went into next side exit and ship off. It was an extremely cold night and i had to spend the night in my vehicle.
The contact owns a 2013 mercedes-benz sprinter 2500. The contact stated that the check engine and tire pressure monitoring indicators illuminated. Additionally, while the emergency brake was engaged, the vehicle moved without warning. The vehicle was taken to mercedes-benz of massapequa (101 east sunrise highway, amityville, ny 11701, (631) 213-2023) where it was diagnosed that the sensors needed to be replaced and the tires needed air. The dealer informed the contact that the emergency brake was working as intended. The vehicle was repaired. The manufacturer was not notified of the failures. The failure mileage was 49,092.
I have replaced as of today 7/7/2015 -4 rims on my vehicle because they keep cracking/ splitting1 even had pin holes. Not only is this dangerous to me and wife. But costly as well for the price and sitting 2 days waiting for rim. My entire life i have never of steel rims doing this.
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