We found the following complaints for MERCEDES BENZ GLK350 (2011)
Read complaints for MERCEDES BENZ GLK350 (2011)
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and an unknown recall regarding the air bags. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer and the manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall manufacturer and dealer have failed to address the issue for more two years.messages left on manufacturer's recall number have gone unanswered and dealer says they have no information.
The contact owns a 2011 mercedes-benz glk350w2. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of richmond (8225 w broad st, henrico, va 23294, (804) 755-9300) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mercedes-benz glk350. The contact's mother received a recall notice for nhtsa campaign numbers: 16v081000 (air bags) and 19v010000 (air bags). Mercedes-benz of wilsonville (25035 sw parkway ave, wilsonville, or 97070, 503-454-5000) was contacted and stated that parts were not available. The manufacturer was not notified. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
I received the notice over a year and a half and mercedes still does not have parts to fix the issue.
Takata recall - i received the recall notice from mb usa about one year ago that my vehicle is under a recall. Still one year later i have not been provided the replacement part. Considering the amount of time that has passed, i believe the manufacturer has failed to remedy this safety recall for my vehicle in a timely manner.
Takata recall: i was informed of this recall may 25,2016, yet i still have not received replacement of the airbags. My mercedes benz dealer garage isla verde, states they have not recieved any replacement parts. Now i receive a letter stating takata has declared chapter 11. I concerned with the amount of time it has taken to resolve the safty of my vehicle.
Takata recall - this recall has been open for almost 2 years. When will they have a fix ready, or do they plan on having a fix? i am concerned with my family's safety. Thank you.
Local dealers have been unable to repair as they claim there isn't a replacement as of now.
My wife was t bone on dec., 24, 2018 by another vehicle she flipped 2 time and hit a guard rail the air bags never deployed. Sheis now home and healing. I wanted to know how she will be compensated my your company cause the air bags was never fixed in her car.
The contact owns a 2011 mercedes-benz glk350w2. The contact received notification of nhtsa campaign numbers: 16v383000 (air bags) and 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of athens, 1886 luxury drive, watkinsville, ga 30677, (706)-521-0774) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and stated that parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall--this recall is now about 3 years old at least but there still seem to be no replacement parts.what are you or mercedes-benz doing about this?people are being injured--mercedes itself does not yet have an incident--but is it really wise to wait until someone is injured or killed?i have to enter a date at the bottom of this form but no date is relevant so it is a random date just to be able to submit this form.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers:16v081000 (air bags) and 19v010000 (air bags). The contact called mercedes-benz of orland park at 708-460-0400 (located at 8430 w 159th st, orland park, il 60462) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls.
Takata air bag manufacturer had exceeded a reasonable amount of time for the recall remedy.
Takata recallmercedes benz has not contact us with a solution/date
I bought a care from mercedes benz in 2015 in pompano beach, florida. On may 2016, i had received a letter from mercedes benz stating that there is a defect that has been detected with driver-side seat airbags. In august 2016, i had received another letter stating that the passenger 'side airbag inflator housing in my vehicle may rupture due to excessive internal pressure. Since i have received those letters, i have been really terrified to the idea that i and my kids are at risk if i have an accident. I had been involved in a deadly accident in 2012; i am alive today because the air bag was working properly. Since i have received that notice, i have to limit my driving. I have got to the point now that i am so scared that i am afraid of driving on any highways and expressways with the car. I have a tremendous level of anxiety and i am terrified by the idea that i am driving a car with an air bag defect. I called mercedes twice to seek for options that would if not resolve the issue but at the minimum alleviate my hardship, but they are not willing to do anything for me. They said that they are working on resolving the issue; i just have to continue to drive the car. I have offered them to;1-give me a loaner while they are working on solving the issue, and i will continue to make my regular monthly payments.2-give me a reasonable discount amount on another vehicle, so i can trade my vehicle for another one without that safety issue.they have refused to help me in any shape of forms. I am defenseless and hopeless. I know how powerful companies like mercedes benz are, that the reason i am turning to you in order to come to my rescue. I have to drive to work and take my kids to school every day. I can continue to drive a vehicle that is putting my like and two precious kids at risk. Please help me out.
Takata recall, parts still not available (zone a vehicle, california, built in 2011).
Takata recall. The contact owns a 2011 mercedes-benz glk350w4. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of massapequa at (631) 213-2023 (101 east sunrise highway, amityville, ny 11701) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
"takata recall". Reference # 11140309. Current info on report incorrect. Please update with below. Recall number 16v363 and 16v081.i purchased my pre-owned glk350 on dec 24 2016. The dealer alm of duluth did not inform me of an open recall. I received a recall notification from mb dec 2017 stating parts would be available march 30, 2018. On march 2018, another notice stated it's delayed until june 30, 2018.as of today, still no notifications as to when the airbags will be replaced. This vehicle is a daily driver. Oct 2018, i went to mb of athens and asked about the takata recall. The service mgr said they were replacing airbags on 2009 c-class. Mb headquarters said this is incorrect and that mb vehicles do not require the replacement because no mb vehicles have been involved in a takata related incident. A wsbtv investigation reported from takata that high humidity increases the likelihood of premature ruptures. This glk350 was originally purchased in miami and resold in atlanta. My glk is a daily driver and this is unacceptable from mb!! mb is playing russian roulette with our lives.the only notice i want from nhtsa is a date when my airbags (driver & passenger) will be replaced.if nhtsa cannot 'fine' mb for their direct denial, then i'm filing a class action lawsuit !
Takata recalli called mercedes dealership near me. Baker motor company states they have no remedy and in the meanwhile i have an airbag light on my dash and driving around unsafe!!
Takata recallmercedes benz notified me of the recall for my airbags in may of 2016.since then i have received two more notifications postponing the replacement.on february 2, 2017, i spoke with teresa at mercedes (1-800-367-6372 ext. 4601) and was told that my vehicle was in phase 1 of the recall.the december 2017 letter stated that my vehicle was in priority group 4.a letter in january 2018 stated the my vehicle was in group 5.i believe that the recall of the takata airbags inmy vehicle is not being handled properly and that my vehicle has not been categorized properly.i feel that my safety has been placed at risk far too long.why has the priority group changed and the replacement of my bags delayed? is the problem with mercedesbenz corporation or with the nhtsa?
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (friendly motorcars, 134 old post rd, wappingers falls, ny 12590 (845) 298-0600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts were to become available. The contact stated recently received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
I have two recalls for my vehicle and mercedes has made no effort to contact me regarding repairs since 2011.i have take my vehicle in for service mutliple times and the recalls has not been repaired.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall.i have yet to receive information telling me how to resolve this issue.as it stands today, the previous search indicates that the problem remains unsolved.one of the most important safety features of my car isn't working and the company that is responsible for correcting this issue seems to be unmotivated.someone needs to motivate them before more people are injured or die due to their negligence.
"takata recall" mbusa says that they are waiting for nhtsa to tell them when the new airbags will be available in my area (california).they blame the nhtsa for the delay---read the faq on their website.i am complaining that why the nhtsa is not taking this matter serious enough and why they do not tell mbusa to change my airbags.why telling us this safety matter whennhtsa is not fast enough to fix the problem.i am literally driving a time bomb not knowing when it will explode.mbusa is not willing to provide me with a loaner while you are making a decision.this is the most ridicules thing i have ever heard of, that a safety recall is been called but nhtsa is not taking it serious enough. As a tax payer i demand an answer and a replacement very soon.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (autobahn motors, 700 island pkwy, belmont, ca 94002, 844-896-1944) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide a reasonable date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recalli am still waiting for the air bag replacements to be put in my car. This is since february 2016. I called the dealership in huntington newyork today & was told that they still do not have the parts.
It is well over two years for this recall and there has yet to be a fix initiative.
Takata recall -- since being notified of the recall i have tried several times to get the airbags replaced but all service providers have said that no parts have been provided by takata and no one can ever give me an estimate of when the parts will be come available. I am concerned about my safety in a vehicle with airbags that have been recalled.
Takata the driver-side frontal airbags in crash could deploy and cause metal fragments to strike the driver or other occupants possibly causing death or injury. The manufacture has not provided replacement parts.
2011 mercedes benz 350 glk. Consumer writes in regards to takata airbag safety recall.*ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
My warning indicator is going on and off stating there is an airbag problem.nothing so far has happened other than i have the takeda airbags in my car and am becoming frightened.it started flashing that warning about one or two months ago but my dealer states that it is not a problem and they don't have the parts available for the recall replacement.i am concerned.it happens when the car is stationary from what i recall.
"takata recall"recall letter says not necessary to do anything until receiving second letter.two days after receiving letter-airbag warning lights came on.have not received second letter.spoke with dealership, they say that they can't guarantee that bags wont go off by themselves and that they cant do anything until they receive parts.i am now hearing that bags can explode unexpectedly throwing metal fragments into your face and head and cause death.mercedes needs to do something about this asap, this is a family vehicle.
The contact owns a 2011 mercedes-benz glk350w. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Knoxville mercedes-benz (10131 parkside dr, knoxville, tn 37922, (865) 777-2222) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall, recall has been open since 2016? driving around with a ticking time bomb.
Takata recalli received a notice of "a safety recall that requires your immediate attention" notice in feb, 2016.i have been to all the websites, had my car into mercedes service for other items several times, and called all the mercedes 'recall info' phone numbers, and have asked for my replacement through all these channels.i still do not have the replacement, or even a date of when this 'safety recall' situation will be remedied.i am blessed that we have had no specific incident with the inflator malfunctioning and hurting anyone in my family.however, i am not happy that something could potentially happen, per mercedes and nhtsa notifications, but i am powerless to do anything about it short of parking the car.i can't afford to do that.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 19v010000 (air bags). Rick hill imports, inc.(located at 861 e stone dr, kingsport, tn 37662, (877) 549-1572) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.car has not been repaired.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 19v010000 (air bags). The contact called mercedes-benz of cary at 919-380-1800 (located at 2400 auto park blvd, cary, nc 27511) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for both recalls.
The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The dealer and manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of white plains (50 bank st, white plains, ny) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The dealer (mercedes-benz of alexandria, 200 s pickett st, alexandria, va 22304, 703-341-2100) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mercedes-benz of natick, 253 n main st. Natick, ma 01760, (508) 655-5350) and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mercedes-benz glk350. The contact checked his vin online and discovered that it was included in nhtsa campaign number: 16v081000 (air bags). The contact spoke with mercedes-benz of georgetown (7401 1-35, georgetown, tx, 78626, (512) 930-6150) and was informed that parts were not available for the repair. The contact stated that the recall exceeded a reasonable amount of time for repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallstating the manufacturer had exceeded a reasonable amount of time for the recall remedy. Mbzkeeps postponingb the repairs for 3 years
Takata recall, dealer claims parts are not available over the last two years.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of daytona beach (1188 n tomoka farms rd, daytona beach, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available for nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags).
Takatarecall_ i initially received the recallin may, 2016 for the driver side air bag problem, then again, in august, 2016 adding a problem with the passenger side airbag. It has been over a year and plenty of time to repair the problems. As of today, 7.12.2017, no resolution has been made. Thisis a very dangerous problem and should have been fixed by now. I contacted mercedes on6.19.17, they stated that the problem is being worked on and that "no mercedes has had this problem occur", that is all well and good but i do not want to be the first. Once again, since thisis a deadly problem it should have been resolved.thanks[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall has still not came up with a solution to fix the airbags which i feel is a hazard while driving. This is my only means of transportato and i don't feel my family and i are safe in this vehicle. After traveling to a doctors appointment, when put the key in the posution to crank vehicle the steering wheel would no longer let fown. Steering wheel is now stuck in the up position. Can't lower the steering column. Which makes it now difficult the stir. Electric control lever will not work. Brake lights, signal lights lamps continually burns out bulbs while in motion , stationary actually at anyime.
Takata recall. The contact owns a 2013 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Betten imports inc, (5901 28th street se, grand rapids, mi 49546), was contacted and confirmed the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
August 2016,mercedes-benz recalled my vehicle because of recall nhtsa #16v-363. As of today, there is no replacement airbag available. My car has become worthless as a trade-in with this defect. I have not had an accident, but should not have to travel so cautiously, praying that nothing happens.
I received a recall on april 2016 for the driver-side takata airbag and a recall on august 2016 for the passenger-side takata airbag. I have contacted mercedes on multiple occasions and nothing has been done. My dealership mercedes-benz of north palm beach9275 fl a1aalt, north palm beach(561) 848-2900cannot give me any answers as to when they could replace those bags and do not seem to care!! in the meantime i am driving with 2 potentially dangerous airbags!! it has been impossible to get any help with replacing those airbags!thank you for your help,[xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall.why is it taking so long to fix this recall?i am very concerned about my family's safety.
Takata recall:nhtsa recall # 16v-081 the manufacturer, mercedes-benz, is unable to remedy the safety recall for my car. It has been over a year since i received the first recall notice for the driver-side airbags and nothing has been done. I contacted mercedes-benz several times. They do not have the parts to repair the air bags yet they have the time, resources and technologies to develop and produce new cars. Knowing that i am driving a car with defective air bags that could injure or kill is causing me a lot of stress and anxiety. I bought this car several year ago with the idea that my son would drive it. This car is unsafe and deadly. The deployment of the airbag can result in metal fragments striking the driver or passengers. It is unacceptable that, almost 2 years after the takata recall, nothing has been done by mercedes-benz and that i am left with a car that is hazardous.
Takata recalli've had this recall on the car ever since i've purchased it and i don't have a piece of mind driving or having my passenger ride in my car with me. There seems to not be a solution to get this fixed at the dealership. This is a very dangerous recall and i need to know what i can do to expedite the process.
Takata recall. The contact owns a 2011 mercedes-benz glk350w4. The contact received notification of nhtsa campaign numbers: 16v081000 and 16v363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called benzel-busch motor car at (201) 298-9286 (28 grand ave, englewood, nj 07631) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
Takata recallboth front airbags in this car have been recalled and it appears to me that mercedes-benz is not seriously interested in fixing the problem. I have heard nothing from them about the driver airbag recall in 18 months even though they promise to fix it by september 2018.i often drive to florida staying there for a week or so. I am concerned about the safety of the vehicle because of the humid environment there. I would the recall work to be completed soon.i have attached copy of the 4 letters received from mercedes-benz.thank you.
Takata recall this has been going on for over a year & dealer has not inplemented replacement.
"takata recall" mercedes-benz usa has notified me that there is a defect in the driver-side airbag inflator and it may rupture due to excessive pressure.they have not provided a date for meto bring the car infor repair therefore we are currently drivingan unsafe vehicle that may cause bodiily injury or death to me or other members of our family. I want the nhtsa to contact the mercedes-benz usa andinsist that they provide us witha safe vehicle until they correct the problem with our car.
The contact owns a 2011 mercedes-benz glk350. The contact stated that nhtsa campaign number: 16v081000 (air bags) and nhtsa campaign number: 19v010000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notifications in 2017. The manufacturer and dealer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of seattle (2025 airport way s, seattle, wa 98134, (206) 467-9999)was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The vin was unknown.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (mercedes-benz of denver, 940 s. Colorado blvd, denver, co 80246) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of temecula (40910 temecula center dr, temecula, ca 92591, (951) 216-7800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received a recall notification for nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (orrin b. Hayes mercedes-benz, 543 w michigan ave, kalamazoo, mi 49007) confirmed that parts were not available to perform the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata inflators have not been repaired told by dealers that these airbags are dangerous and could cause severe injury to passengers. Tork control unit or transmission is not functioning properly faulty trans on the car per dealer has not been repaired told there was several 2011 glk 350 with this concern mercedes is to repair but has not.car in motion when occurs
Takata recall. I received the recall letter and about the chapter 11 bankruptcy filed for takata. I called 2 mercedes dealerships and they have no idea when the parts will be available to fix the takata airbags that have been recalled. They have no estimated timeline for when they expect the parts to be available. Are we supposed to drive the car indefinitely until the parts become available to fix the airbags?
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received a recall notification for nhtsa campaign number: 16v081000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mercedes-benz glk350.the contact received notification of nhtsa campaign number: 16v081000 (air bags). The dealer was not contacted. The manufacturer was contacted and stated that the parts were not available and would arrive by december of 2018. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The recall letters have been sent to owners since may of 2016 but as of today, july 24, 2017, there is still no replacement airbags available to replace the defective airbags. We should not be exposed to these unsafe airbags. There should be a vehicle rental option paid by the airbag manufacturer until the airbags are replaced.
The contact owns a 2011 mercedes-benz glk350w. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of littleton (8070 s broadway, littleton, co 80122, (303) 738-7700) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. There presently is no replacement bag availiable
The contact owns a 2011 mercedes-benz glk350. The contact received recall notifications for nhtsa campaign numbers: 16v091000 and 16v363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (mercedes-benz of coral gables in miami, florida) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Letter from congressman webster on behalf of constituent re to a mercedes-benz recall but the constituent is concerned over his safety since he has received no news onto when the replacement will be done from either dealership. *ldthe consumer stated the recall repair exceeded a reasonable amount of time to be repaired.
"takata recall"i've been waiting over 2 years to have my recalled airbags replaced by the mercedes dealership in georgetown, tx.i've emailed and called consistently every 2-3 months and they keep telling me they haven't gotten the replacement airbags in yet.now i hear takata is declaring bankruptcy.will my airbag replacement be affected by this?will the airbags ever be replaced?scary to drive around every day knowing i have a couple of shrapnel grenades in my steering wheel and dash, just waiting to explode and severely injured or kill me in the event of even a minor collision.is there any way to disable them until they can be replaced?any help would be appreciated.respectfully[xxx][xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer mercedes-benz of scottsdale (4725 n scottsdale rd, scottsdale, az 85251, (480) 409-0409) did not give a specific date for when the part would become available as well as the interim notice from the manufacturer. The manufacturer was contacted to determine when the part would be supplied to the dealer to receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recall -- no word from the deal ship as to when this problem will be resolved however they are always sending me email notifications/letters about trade in.i just this repair made now. Call you put pressure the deal ship regarding a completion date?
Portsmouth mercedes has not received replacement air bags as of today 11/7/2017.i have called tk holdings but have only received a recording.i am unable to get replacement air bags for the defective ones that are in my mb glk, which is to be free. Please help me get replacement air bags from tk holdings, which has filed bankruptcy case # 17-11375 (bls).
"takata recall" i am complaing because i have been the owner of this vehicle for two years now and each time i contact my dealership about replacing my airbag, they say the part is not in. I am worried day and night about having an accident and being injured. I have already been involved in two accidents. The car was in motion when both accidents occured.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact stated that nhtsa campaign numbers: 16v081000 and 16v363000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in march and june of 2016. The dealer (park place motorcars mercedes-benz grapevine, 1300 texan trail, grapevine, tx) stated that the parts were unavailable due to a backorder. The manufacturer was not contacted or made aware of the failure. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallit has now been almost 3 years with no solution and this car is in hawaii ,which is supposed to be zone 1 priority
Dealership advised, at this time there is no parts available or information from mercedes to fix this. I have tried for months to call to set up getting this resolved, and no one has a time or date of when this can be fixed. This has become a safety issue, and i need a resolution quick. Not the dealerships fault, as they are just following the information they have available to them
I have not gotten the free replacement airbags from any of the dealerships nearme. So far nothing has happened to the airbags as of now.i use my car very often and i do not want to become part of the statistics.i just want the airbags replaced.
Takata recall: remedies are still not available from mercedes-benz for nhtsa recall numbers 16v081 (driver-side front air bag) and 16v363 (passenger-side front air bags), and takata (tk holdings inc.) has filed for chapter 11 bankruptcy.
Takata recall. The contact owns a 2011 mercedes-benz glk350w4. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called aristocrat motors at (913) 677-3300 (9400 w 65th st, merriam, ks 66203) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
According to the nhtsa and mbusa this car has two recalls on it due to airbags potentially killing ocupants in the vehicle. I knew about the first recall but not about the second recall on the vehicle until i got a letter from mbusa two weeks ago addressing the issue. When i look on nhtsa the recall dates back to may of 2016 but mbusa has notified me two weeks ago. Reading on the nhtsa website the manufacture has 60 days to produce a solution on a recall but it has been well past the 6 months for one recall, well past one year for the recall. Please help me in getting a solution from mbusa to resolve the issue, my life could be taken away at any minute.
Takata recall. The contact owns a 2011 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however, the remedy was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. W.i. Simonson mercedes-benz (1626 wilshire blvd, santa monica, ca 90403, (855) 677-2690) confirmed that the remedy was not yet available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
My wife was t bone on dec., 24, 2018 by another vehicle she flipped 2 time and hit a guard rail the air bags never deployed. Sheis now home and healing. I wanted to know how she will be compensated my your company cause the air bags was never fixed in her car.
Control unit failed. Had to be towed to mb dealer.failed unit was replaced with remanufactured unit 1-204-900-59-12-80. Cost$1215.89. Has the problem been correctedwith the remanufactured unitor is this an ongoing problem. This time the unit failed in a parking lot. Failureon the highway would be a safety issue.
Delay and no start condition when turningthe ignition key
Security module failed which locked steering and prevented car from starting.had to toe to dealer and repair was $1000.many complaints and hundreds of similar failures on this and c class models on internet.this failure stranded my wife in another city and should be considered a safety defect.vehicle had just been driven to a doctor visit but refused to start after visit.mercedes roadside assistance technician knew exactly what was wrong when called to the car and stated he had seen dozens of this failure in only the past few months.
The air conditioner does not blow cool air, it blow hot air and smells moldy.specifically when the temperture gets 90 degrees or higher and the engine sounds loud.
My car shut down, without any warning, in the middle of the road on april 19th, 2013. At the time of shutdown, all the lights on the dashboard lit up (including the brake light). I took the car in to the dealer on the following monday having been told by an advisor that they could not work on a major issue as such on the weekend. Since they claimed that they could not duplicate or replicate the incident, they did not know why it happened; therefore, they could not fix anything. They also strongly believed that the car is in perfect condition, and it is safe to drive. Inaddition, they highly recommend me to take the car in when i run into a similar situation in the future. I was urged to bring my loaner back. Or, they would "start to charge" me. I was in contact with the mb headquarters in nj. The gentleman who was the case manager told me the same. The april 19 incident is not an isolated occurrence . The same incident happened to me on 2/28/12 when i was attempting to pull into a parking space. The car at the time was less than 6 months old, with about 3000 miles. Working on the advice of a service advisor from the dealer ("it was a fluke; it should never happen again), i did not take the car in. I wondered if any driver of the same model encountered any similar situations as i did.
Takata recall has still not came up with a solution to fix the airbags which i feel is a hazard while driving. This is my only means of transportato and i don't feel my family and i are safe in this vehicle. After traveling to a doctors appointment, when put the key in the posution to crank vehicle the steering wheel would no longer let fown. Steering wheel is now stuck in the up position. Can't lower the steering column. Which makes it now difficult the stir. Electric control lever will not work. Brake lights, signal lights lamps continually burns out bulbs while in motion , stationary actually at anyime.
The contact owns a 2011 mercedes-benz glk350. The contact stated while driving 60 mph, the check engine warning light illuminated and the contact started to smell fuel fumes inside the cab of the vehicle. The contact stated she was able to drive to her destination. The vehicle was taken to local dealer mercedes-benz of san francisco located at 500 8th st, san francisco, ca 94103, (415) 673-2000, however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The contact continued to experience the failure and saw fuel leaking inside of the vehicle. Upon investigation, the contact associated the failure with nhtsa campaign number: 12v557000 (fuel system, gasoline) however, the vin was not included. The manufacturer had been informed of failure. The failure mileage was unknown. *ln
I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first i thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear i can only think that my gas and transmission is faultering somehow though i haven't taken it in due to money issues at this time. My steering column and handling seems out of alignmentcolumn feels shaken and faulty and difficult to handle at times at others times
The vehicle did not pass inspection showing a small fuel leak.i noticed a smell of fuel odor coming from outside parked vehicle andnoticed a leak coming from underneath the vehicle as well. It appears to leak the most when the gas is full.the vehicle was taken to a certified mechanic who diagnosed that the fuel leak with the fuel pump. The certified mechanic informed the contact that their failure was related to nhtsa campaign number 12v557000 (fuel system, gasoline). I contacted park place mercedes of grapevine, tx,phone number 843-815-0300) who informed me my vehicle was not included in the recall.the vehicle had not been repaired as of yet. The approximate failure mileage was 56,000.this issue seem to be wider than the initial recall sample.this is very dangerous.
The vehicle did not pass inspection showing a small fuel leak.i noticed a smell of fuel odor coming from outside parked vehicle andnoticed a leak coming from underneath the vehicle as well. It appears to leak the most when the gas is full.the vehicle was taken to a certified mechanic who diagnosed that the fuel leak with the fuel pump. The certified mechanic informed the contact that their failure was related to nhtsa campaign number 12v557000 (fuel system, gasoline). I contacted park place mercedes of grapevine, tx,phone number 843-815-0300) who informed me my vehicle was not included in the recall.the vehicle had not been repaired as of yet. The approximate failure mileage was 56,000.this issue seem to be wider than the initial recall sample.this is very dangerous.
I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first i thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear i can only think that my gas and transmission is faultering somehow though i haven't taken it in due to money issues at this time. My steering column and handling seems out of alignmentcolumn feels shaken and faulty and difficult to handle at times at others times
The contact owns a 2011 mercedes-benz glk350. The contact stated that they would smell a fuel odor coming from outside the vehicle. The contact stated they noticed a leak coming from underneath the vehicle as well. The vehicle was taken to a certified mechanic who diagnosed that the fuel leak with the fuel pump. The certified mechanic informed the contact that their failure was related to nhtsa campaign number 12v557000 (fuel system, gasoline). The contact took the vehicle to the dealer (mercedes-benz of hilton head located at 155 fording island rd, bluffton, sc 29910phone number 843-815-0300) who informed the contact that their vehicle was not included in the recall. The vehicle had not been repaired as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
The contact owns a 2011 mercedes-benz glk350. The contact stated that there was an abnormal fuel odor inside and outside of the vehicle after refueling. Additionally, while driving, the check engine warning light illuminated. The contact also stated that there was an abnormal odor in the garage after the vehicle was parked. The contact stated that there was no evidence of a fuel leak under the vehicle. Mercedes-benz of el paso, mercedes-benz building, 1122 airway blvd, el paso, tx 79925, (915)613-1694, was contacted by phone and informed of the failure. An appointment was scheduled to have the vehicle diagnosed which was still pending. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
The contact owns a 2011 mercedes-benz glk350w2. The contact noticed that once the fuel tank was full, the fuel began to leak out without warning. The vehicle was taken to an independent mechanic who diagnosed that the fuel pump needed to be replaced. The contact referenced nhtsa campaign number: 12v557000 (fuel system, gasoline) as a possible cause of the failure. The vehicle was not repaired and the failure recurred. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 61,000.*pmconsumer states that fuel leak was due to a crack in the plastic housing. On 11/05/19 vehicle was taken to mercedes benz of ontario (ontario, ca) to be repaired. The fuel tank, fuel pump, and fuel filter were replaced under an emissions warranty. *dl
Smells like gas, seems to be a small fuel leak
When i fill up my 2011 glk 350 with gas i have a very strong raw gas smell from the vehicle. It is so bad that i am afraid it will cause a fire inside my garage. It goes away as the fuel is run out of the vehicle. I check with mercedes and with my vin # it was not on a recall list however many other glk 350 were on a recall list for the same problem. It is recall 12v557000. I feel mercedes should cover all 2011 glk 350 for this issue as it is a definite safety issue with raw gas leaking. It was also in a bulletin sent to dealers about this issue. Nhtsa id 10059568. It is a leaking fuel filter flange. It is also a very dangerous problem!! the fix for it is replace the fuel filter flange and plastic pump also normally at a cost of $1200.00 at the dealer. Mercedes needs to recall all 2011-2012 glk 350 for this issue in my opinion.
Gasoline smell when fuel tank is full.i removed my rear seats and removed access panels to fuel filter/pumps...and discovered the passenger side access panel had gasoline on the unit and surrounding area.somehow, there is a gasoline leak coming from that passenger side unit.i did not take any photos since i did not want any active electronics near the gasoline and gasoline fumes.
The contact owns a 2011 mercedes-benz glk350. The contact stated that the service engine indicator illuminated upon starting the vehicle. The contact had a neighbor inspect the vehicle and a diagnostic code appeared, indicating a fuel leak. The contact associated the failure with nhtsa campaign number: 12v557000 (fuel system, gasoline). The contact called and left a message with mercedes-benz of ontario (3787 e guasti rd, ontario, ca 91761, 909-212-8400) and had been waiting for a call back. The manufacturer was notified of the failure and stated that they could not assist since her vin was not included in the recall. The vehicle was not repaired. The failure mileage was 160,000.
I have two recalls for my vehicle and mercedes has made no effort to contact me regarding repairs since 2011.i have take my vehicle in for service mutliple times and the recalls has not been repaired.
Transmission jerking problemi've had my 2011 glk350 and just noticedthat the car jerks noticeably roughly and made a loudsy noise when in drive mode. It happens both at low and high rpms.
Takata inflators have not been repaired told by dealers that these airbags are dangerous and could cause severe injury to passengers. Tork control unit or transmission is not functioning properly faulty trans on the car per dealer has not been repaired told there was several 2011 glk 350 with this concern mercedes is to repair but has not.car in motion when occurs
The contact owns a 2011 mercedes benz glk350. The contact stated that while driving approximately 55 mph, the brakes erroneously activated causing the vehicle speed to slow down. After stopping to inspect the vehicle smoke was present coming from both the driver and passenger side rear wheels. The vehicle was driven to the local dealer mercedes benz of sarasota located at 4754 clark rd, sarasota, fl 34233 who diagnosed that the abs module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 148,603.
Parked on a 45 degree slope.placed the vehicle in neutral with the right foot on the brake pedal.set the emergency brake down as far as the pedal would travel.released the brake pedal with the emergency brake fully engaged.the vehicle started to roll down the incline.local mechanic confirmed the brake system to appear fine as far as the brake pads and rotor (pads at 40%).taking this to the local mb dealer to review.i have video if needed.
We have a mercedes benz glk350 2011. While neither of its brake warning (which includes warning for low brake fluid level)and "check brake pad wear" display messages is on, and there is no abnormal noise from the brakes, its brakes can still fail for a short time, while work most of the time. In two cases, while i was waiting at a red light, the brake failed and the car moved forward, then stopped before it hit the car in front of it. At first i thought maybe i didn't pressure the brake pedal hard enough. After an accident happened, i am sure it was the brake's problem.in one case, while i was backing the car down the not-too-deep driveway in my home in a sunny, dry day, the car kept moving even when i pressed the brake pedal. I was pretty sure i pressed the brake pedal because i was able to move the transmission from "r" to "p" position. Even when the transmission was in the "p" position and i pressed the brake pedal hard, the car still moved down the driveway just as if there were no brakes. I should emphasized i drove over one hundred of times on the same driveway, and when the brake worked,i could always stop the car on the driveway!to summarize, my mercedes benz glk350 2011's brakes can fail to work even when there is no warning message and no warning noise.
Takata recall has still not came up with a solution to fix the airbags which i feel is a hazard while driving. This is my only means of transportato and i don't feel my family and i are safe in this vehicle. After traveling to a doctors appointment, when put the key in the posution to crank vehicle the steering wheel would no longer let fown. Steering wheel is now stuck in the up position. Can't lower the steering column. Which makes it now difficult the stir. Electric control lever will not work. Brake lights, signal lights lamps continually burns out bulbs while in motion , stationary actually at anyime.
I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first i thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear i can only think that my gas and transmission is faultering somehow though i haven't taken it in due to money issues at this time. My steering column and handling seems out of alignmentcolumn feels shaken and faulty and difficult to handle at times at others times
I was driving on the interstate, and i heard a very loud boom from my vehicle, followed by crackling sound. My sunroof shattered as well as the fixed piece between my windshield and moving pane of sunroof. The following day, i drove the vehicle to a local dealership and was told an object struck the vehicle and caused the damage to the vehicle. The first pane of glass had a 1 in diameter hole with a starburst pattern and the second pane had very little visible damage to it other than the hundreds of cracks in it. I am concerned about why the first pane of glass that is angled outward to the road is not made of safety glass or metal and was constructed of tempered glass. I was lucky that i had my blind closed and that the glass did not separate from the vehicle and strike any of the vehicles behind me. As i told the gentlemen at the dealership, if road debris hits my vehicle i should not have to replace a third of my roof. Rocks have hit my windshield and chipped it, but for a rock to hit my vehicle and cause such extensive damage is poor design or quality of manufacturing.
Last january my passenger side rear coil spring broke in half while parked in my garage. On tuesday february 28, 2017 the driver side rear coil spring broke in half while parked in my garage. In january 2016 i contacted the mercedes dealer where i purchased the car and asked if there was a problem or a recall. They stated no recall or problem with the coil springs has been reported. Having lost both rear coil springs on the same car i believe there is a problem with mercedes parts. The spring tore off the shock when it broke and the fluid leaked out, the car dropped to the ground. This could have been catastrophic if i had been driving. Twice.
I've been smelling gas an fumes field about 3 months and noticed thatlayely ive been losing gas and mileage at first i thought it just be over flow but it's gotten worse.im now having trouble getting my car into tht right gear i can only think that my gas and transmission is faultering somehow though i haven't taken it in due to money issues at this time. My steering column and handling seems out of alignmentcolumn feels shaken and faulty and difficult to handle at times at others times
I was driving on the interstate, and i heard a very loud boom from my vehicle, followed by crackling sound. My sunroof shattered as well as the fixed piece between my windshield and moving pane of sunroof. The following day, i drove the vehicle to a local dealership and was told an object struck the vehicle and caused the damage to the vehicle. The first pane of glass had a 1 in diameter hole with a starburst pattern and the second pane had very little visible damage to it other than the hundreds of cracks in it. I am concerned about why the first pane of glass that is angled outward to the road is not made of safety glass or metal and was constructed of tempered glass. I was lucky that i had my blind closed and that the glass did not separate from the vehicle and strike any of the vehicles behind me. As i told the gentlemen at the dealership, if road debris hits my vehicle i should not have to replace a third of my roof. Rocks have hit my windshield and chipped it, but for a rock to hit my vehicle and cause such extensive damage is poor design or quality of manufacturing.
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