We found the following complaints for MERCEDES-BENZ GLE350 (2020)
Read complaints for MERCEDES-BENZ GLE350 (2020)
Display indicated 'system suspended' twice today. Concerned ? but suv drove fine
While driving in a parking lot at a low speed my car turned off by itself i kept pushing on the accelerator but i realized the car is not moving, it had shot off by itself.i turned the car on manually and then worked. It was a terrifying situation.i kept thinking what if i was on the freeway and my car had turned off while the moving traffic was about 70 miles.i contacted mercedez bez and i was told it might have been a glich and that they could not duplicate it.i feel that is a very dangerous glich.
Have had into dealership multiple times for radio/backup camera /navigation screen goes blank and does not appear for sometimes up to 1-2 days car had been turned off prior.
We were driving our mercedes gle 350 on i 80 near mile marker 203.1, ohio on 7/11/2020 at 7 am. It was raining a bit in morning. The lane departure assist was on, and it was turning green and gray continuously. I keep lane assist on all the time for safety purpose.i was driving on the slow lane on right most lane at approximately 60 miles. Suddenly the vehicle lost control and started slipping on the road. I tried to control it, however it would not come under control. Finally the car drifted all the way to the left most lane, and rammed into the concrete divider on driver side. The driver side bags inflated and luckly no one was hurt seriously.i am a mechanical engineer from case western reserve university, and have worked in auto industry for a few years before. It almost felt that there was something that was mechanically wrong that caused the car to slip and loose control. Mercedes gle 350, 2020 model has a harsh reaction to lane departure and i have a feeling that it caused the car to hydroplane because the reaction is so sudden. Please look into the issue, so that no one get seriously hurt. This is my first accident in life and i am 42 years old. I think the lane departure system in mercedes dosen't work or needs to be fine tuned so that it dosen't cause accidents in slippery conditions.[xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2020 mercedes benz gle350. The contact stated that while stopped at a traffic light or at a stop sign, the vehicle stalled. The contact also stated that while shifting into gears, the vehicle lunged forward. The contact stated that on several occasions while driving on the highway at undisclosed speeds, the vehicle stalled without warning. The contact stated that the failure became progressively worse and the vehicle was taken to mercedes-benz of princeton located at (2910 is-1, lawrenceville, nj 08648), where it was diagnosed however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 4,000.
While driving in a parking lot at a low speed my car turned off by itself i kept pushing on the accelerator but i realized the car is not moving, it had shot off by itself.i turned the car on manually and then worked. It was a terrifying situation.i kept thinking what if i was on the freeway and my car had turned off while the moving traffic was about 70 miles.i contacted mercedez bez and i was told it might have been a glich and that they could not duplicate it.i feel that is a very dangerous glich.
The contact owns a 2020 mercedes-benz gle350. The contact was made aware of nhtsa campaign number: 21v288000 (equipment) however, the part to do the recall repair was not yet available. The contact called alfano motorcars mercedes benz sprinter (1423 calle joaquin, san luis obispo, ca 93405, (805) 543-5752) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I have had three instances i believe the collision avoidance system failed in my new car.the first instance was a wrong way driver coming towards me on a freeway offramp.i estimate that we were within about 30 feet of each other and traveling approximately 30mph when we both quickly swerved to avoid a collision.no warning and no automatic braking occurred.the next two instances both involved driving at night on surface streets in which i last minute braked to avoid hitting stopped cars in front of me. I would approximate my rate of speed at 30 mph.fortunately, i was able to quickly brake in both cases and avoided the collisions.in both cases the red triangle flashed and an alarm went off but the car did not brake or make any evasive maneuvers to avoid a collision.ibrought this to the attention of corporate mercedes but they referred me to the dealership without further comment.the dealership found no errors in the car.i believe the problem might be deeper; an error in software program.thus the car had no errors as it was following a faulty algorithm.this system is designed to save lives and property if i fail to take quick action as a driver.i believe the system failed!
I have had three instances i believe the collision avoidance system failed in my new car.the first instance was a wrong way driver coming towards me on a freeway offramp.i estimate that we were within about 30 feet of each other and traveling approximately 30mph when we both quickly swerved to avoid a collision.no warning and no automatic braking occurred.the next two instances both involved driving at night on surface streets in which i last minute braked to avoid hitting stopped cars in front of me. I would approximate my rate of speed at 30 mph.fortunately, i was able to quickly brake in both cases and avoided the collisions.in both cases the red triangle flashed and an alarm went off but the car did not brake or make any evasive maneuvers to avoid a collision.ibrought this to the attention of corporate mercedes but they referred me to the dealership without further comment.the dealership found no errors in the car.i believe the problem might be deeper; an error in software program.thus the car had no errors as it was following a faulty algorithm.this system is designed to save lives and property if i fail to take quick action as a driver.i believe the system failed!
The contact owns a 2020 mercedes-benz gle350. While driving approximately 20 mph, the parking brake suddenly activated and caused the vehicle to abruptly stop. The parking brake would not deactivate and the vehicle was towed to mercedes of benita springs, fl (14610 tamiami trail, naples, fl) where it was diagnosed that the parking system was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure . The failure mileage was 600.
The contact owns a 2020 mercedes benz gle350. The contact stated that while stopped at a traffic light or at a stop sign, the vehicle stalled. The contact also stated that while shifting into gears, the vehicle lunged forward. The contact stated that on several occasions while driving on the highway at undisclosed speeds, the vehicle stalled without warning. The contact stated that the failure became progressively worse and the vehicle was taken to mercedes-benz of princeton located at (2910 is-1, lawrenceville, nj 08648), where it was diagnosed however, the technician was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 4,000.
The contact owns a 2020 mercedes-benz gle350. While driving various speeds, the transmission made thumping and revving noises and also jolted when decelerating and shifting into first gear. The vehicle was taken to mercedes-benz of lancaster (5100 main st, east petersburg, pa) where the transmission was reprogrammed, and the valve body and transmission fluids were changed; however, the failures continued. The vehicle was later taken to mercedes-benz of atlantic city (6623 east black horse pike, egg harbor township, nj) where the transmission was replaced, but the failures continued. The manufacturer was notified of the failures. The failure mileage was 100.
The sensor for the power tailgate is not sensitive enough to open / close the tailgate.the front windshield has crack after the winter storm. I believe it was related to the extreme low temperature under massachusetts weather. It is not related to the damage by the highway rocks as i could not found any damage of dents on the glass.the driver seat left side edge appeared cracking after couple months of use. It is a mb tex material which it claims that it supposed to be more durableand care free than regular real leather but actually it wasn't on my car.
We were driving our mercedes gle 350 on i 80 near mile marker 203.1, ohio on 7/11/2020 at 7 am. It was raining a bit in morning. The lane departure assist was on, and it was turning green and gray continuously. I keep lane assist on all the time for safety purpose.i was driving on the slow lane on right most lane at approximately 60 miles. Suddenly the vehicle lost control and started slipping on the road. I tried to control it, however it would not come under control. Finally the car drifted all the way to the left most lane, and rammed into the concrete divider on driver side. The driver side bags inflated and luckly no one was hurt seriously.i am a mechanical engineer from case western reserve university, and have worked in auto industry for a few years before. It almost felt that there was something that was mechanically wrong that caused the car to slip and loose control. Mercedes gle 350, 2020 model has a harsh reaction to lane departure and i have a feeling that it caused the car to hydroplane because the reaction is so sudden. Please look into the issue, so that no one get seriously hurt. This is my first accident in life and i am 42 years old. I think the lane departure system in mercedes dosen't work or needs to be fine tuned so that it dosen't cause accidents in slippery conditions.[xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The sensor for the power tailgate is not sensitive enough to open / close the tailgate.the front windshield has crack after the winter storm. I believe it was related to the extreme low temperature under massachusetts weather. It is not related to the damage by the highway rocks as i could not found any damage of dents on the glass.the driver seat left side edge appeared cracking after couple months of use. It is a mb tex material which it claims that it supposed to be more durableand care free than regular real leather but actually it wasn't on my car.
Ever since i brought this vehicle in 2020 i feel the suv bounces as the vehicle hits a pothole causing it to sway & loose control which increases the risk of a crash or accident. I have brought this vehicle thrice to the dealers during this pandemic, but the problem hasn't been resolved. This also happens intermittently when making turns, or curves, it bounces & there is loss of control, it is very dangerous.
Display indicated 'system suspended' twice today. Concerned ? but suv drove fine
I set the distronic cruise control to 45 mph.it suddenly reset itself to 70 mph and started to quickly accelerate to 70 mph while showing the speed limit to be 70 mph when the posted speed limit was 45 mph.i reset the cruise control to 45 mph.when the posted speed limit went to 50 mph, the car quickly started accelerating to 80 mph and showed the speed limit to be 80 mph on the dashboard digital display.i quickly slammed on the brakes to regain control.i finally figured out that under the square speed limit sign, was a round kilometer speed limit sign, and my cars cameras were erroneously reading the kilometer sign as a mph speed limit and adjusting the cruise control to the wrong, higher speed.very dangerous as i almost went through a red light trying to adjust the speed down using the steering wheel buttons.i was caught off guard and didn't think to disengage the distronic cruise control.this happened today on ben hill griffin pkwy about 4 miles south of rsw (fort myers international airport) as i was driving my family to the airport.note:my car has the mercedes driver assistance package
We were driving our mercedes gle 350 on i 80 near mile marker 203.1, ohio on 7/11/2020 at 7 am. It was raining a bit in morning. The lane departure assist was on, and it was turning green and gray continuously. I keep lane assist on all the time for safety purpose.i was driving on the slow lane on right most lane at approximately 60 miles. Suddenly the vehicle lost control and started slipping on the road. I tried to control it, however it would not come under control. Finally the car drifted all the way to the left most lane, and rammed into the concrete divider on driver side. The driver side bags inflated and luckly no one was hurt seriously.i am a mechanical engineer from case western reserve university, and have worked in auto industry for a few years before. It almost felt that there was something that was mechanically wrong that caused the car to slip and loose control. Mercedes gle 350, 2020 model has a harsh reaction to lane departure and i have a feeling that it caused the car to hydroplane because the reaction is so sudden. Please look into the issue, so that no one get seriously hurt. This is my first accident in life and i am 42 years old. I think the lane departure system in mercedes dosen't work or needs to be fine tuned so that it dosen't cause accidents in slippery conditions.[xxx]redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The sensor for the power tailgate is not sensitive enough to open / close the tailgate.the front windshield has crack after the winter storm. I believe it was related to the extreme low temperature under massachusetts weather. It is not related to the damage by the highway rocks as i could not found any damage of dents on the glass.the driver seat left side edge appeared cracking after couple months of use. It is a mb tex material which it claims that it supposed to be more durableand care free than regular real leather but actually it wasn't on my car.
The contact owns a 2020 mercedes-benz gle350. The contact stated while driving 60 mph, there was a loud abnormal sound coming from the vehicle. The contact pulled over and noticed that the sun roof glass was partially fractured. The contact opened the sun roof and several pieces of shattered glass fell inside the vehicle. The contact stated that she pulled over to the side of the roadway. While parked, a secondary vehicle pulled up behind her vehicle and the driver exited the vehicle and informed her that some of the glass from the shattered sun roof had struck their vehicle. There was no one injured. A police report was not filed. The vehicle was driven to mercedes-benz of laguna niguel (1 star dr, laguna niguel, ca 92677) where the contact was informed that an object had struck the sun roof causing the sun roof to shatter. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 19,040.
Ever since i brought this vehicle in 2020 i feel the suv bounces as the vehicle hits a pothole causing it to sway & loose control which increases the risk of a crash or accident. I have brought this vehicle thrice to the dealers during this pandemic, but the problem hasn't been resolved. This also happens intermittently when making turns, or curves, it bounces & there is loss of control, it is very dangerous.
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