We found the following complaints for MERCEDES-BENZ GLC300 (2018)
Read complaints for MERCEDES-BENZ GLC300 (2018)
The contact owns a 2018 mercedes-benz glc300. The contact stated that the air bag warning light was illuminated at start-up. The contact took the vehicle to mercedes-benz of myrtle beach (936 jason blvd, myrtle beach, sc 29577) where she was informed that the air bag control unit processor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not under recall. The failure mileage was approximately 57,000.
The steering column stalk controls drive, reverse, neutral and parking. I stopped the vehicle on an incline in a parking lot. I had my foot on the brake. I shifted into neutral. The engine was still running. I thought i pushed the park button but the car rolled back into another vehicle.
When i was pulling into a parking spot at a low speed, the car accelerated and lurched forward, hitting a wall, which deployed the airbags. When the car started to accelerate, i hit the brakes but they did not engage.
'the first incident - occurred in august when i stopped at a stop-light. I started driving when the light turned green and the car was accelerating as normal. There were cars behind me accelerating as well as normal. My suv automatically shifted from drive to neutral by itself as i continue to accelerate to move with the normal flow of traffic. The vehicle automatically slowed down to neutral'2nd incident - the same issue occurred again within two weeks i was driving on the long island expressway at approximately 40 miles per hour in heavy traffic which had commercial trucks. The vehicle automatically shifted from drive to neutral on its own. This nearly caused a pile up on the lie with the car immediately behind me running into the back of my car.'3rd incident - i stopped at a stop sign waiting for the light to turn green in order to make a right turn. I made a right on very busy street and the car started shutting down and decelerating instead of accelerating. I urgently steered the car over to the side of the road and turned it off. I waited for a few minutes and restarted the car and it seem to have been working. '4th incident - on sunday september 18th, the vehicle could not start so i had to call mercedes benz roadside assistance. The engine didn't make any attempt to start. The lights didn't turn on. There was absolutely no response to a keyless or manual start. 'september 29th ' i picked up the suv and it drove well without any incidents'october 1st ' the vehicle automatically shifted from drove to neutral after making a right turn on a very busy street which nearly caused an accident with another car hitting me in the rear. This nearly caused a 'pile up' because other cars where urgently slamming their breaks behind me to prevent from hitting the car in front of them.i was dropping my son off to school and he was sitting in the back seat.
The contact owns a 2018 mercedes-benz glc300. The contact stated that the vehicle doors automatically locked with the keys inside or outside of the vehicle. The vehicle was taken to mercedes-benz of alexandria (200 s pickett st, alexandria, va 22304, (703) 341-2100) for diagnostic testing and repairs. The manufacturer was made aware of the failure via email. The failure mileage was 6,124. The vin was not available.
When i was pulling into a parking spot at a low speed, the car accelerated and lurched forward, hitting a wall, which deployed the airbags. When the car started to accelerate, i hit the brakes but they did not engage.
'the first incident - occurred in august when i stopped at a stop-light. I started driving when the light turned green and the car was accelerating as normal. There were cars behind me accelerating as well as normal. My suv automatically shifted from drive to neutral by itself as i continue to accelerate to move with the normal flow of traffic. The vehicle automatically slowed down to neutral'2nd incident - the same issue occurred again within two weeks i was driving on the long island expressway at approximately 40 miles per hour in heavy traffic which had commercial trucks. The vehicle automatically shifted from drive to neutral on its own. This nearly caused a pile up on the lie with the car immediately behind me running into the back of my car.'3rd incident - i stopped at a stop sign waiting for the light to turn green in order to make a right turn. I made a right on very busy street and the car started shutting down and decelerating instead of accelerating. I urgently steered the car over to the side of the road and turned it off. I waited for a few minutes and restarted the car and it seem to have been working. '4th incident - on sunday september 18th, the vehicle could not start so i had to call mercedes benz roadside assistance. The engine didn't make any attempt to start. The lights didn't turn on. There was absolutely no response to a keyless or manual start. 'september 29th ' i picked up the suv and it drove well without any incidents'october 1st ' the vehicle automatically shifted from drove to neutral after making a right turn on a very busy street which nearly caused an accident with another car hitting me in the rear. This nearly caused a 'pile up' because other cars where urgently slamming their breaks behind me to prevent from hitting the car in front of them.i was dropping my son off to school and he was sitting in the back seat.
The contact owned a 2018 mercedes-benz glc300. While driving 55 mph, the rear driver's side tire was punctured. The contact stated that the vehicle was equipped with 18 inch run flat tires. The contact pulled the vehicle over to the side of the road. After waiting approximately 70 minutes on the side of the road, the tire burst into flames. The contact was unable to provide the tire manufacturer, tire line, complete tire size, or dot number. The contact stated that the fire originated in the wheel well of the vehicle and was not necessarily caused by the tire puncture. The fire department was contacted and was able to extinguish the fire. A fire report and a police report were filed. The vehicle was destroyed and towed from the scene. There were no injuries sustained. The dealer and the manufacturer were notified of the failure. The approximate failure mileage was 1,110.
Electronic shiftier issue.car will not do what is being input to the shiftier.particular issue when going from park to drive, drive to reverse, or park to driver or reverse. (note that the pressure on brake pedal has always seemed excessive to me.have had issue where car goes into neutral when trying to place the shiftier into park.i have had times where clearly the vehicle doesn't register that the brake is actuated when it is.have had instance where vehicle starts off in drive and rolls under power as it didn't shift into park as instructed.have also encountered the car walking a stop light.where the car creeps because the intended brake pressure to maintain a complete stop isn't sufficient.second safety concern, vehicle has headlights in auto(night time or low light) or on and headlights & taillights active.come to a stop with stop/go eco on, engine turns off as it should.however on restart headlights & taillights/brake lights dim.reapply brakes, vehicle to complete stop.stop/go turns engine off, foot off brake engine turns back on, behavior repeats.note that led dlrs do not exhibit dim with headlights. (mercedes has no plans on doing anything to correct design flaw)
I was waiting at a red traffic signal on route 7 in leesburg, va and the vehicle was in eco mode with auto stop engaged.when the light changed to green i depressed the accelerator and the car immediately shut off and the gauges on the dash all lit.it took me three attempts but it finally restarted.
The contact owns a 2018 mercedes-benz glc300. The contact stated that the vehicle doors automatically locked with the keys inside or outside of the vehicle. The vehicle was taken to mercedes-benz of alexandria (200 s pickett st, alexandria, va 22304, (703) 341-2100) for diagnostic testing and repairs. The manufacturer was made aware of the failure via email. The failure mileage was 6,124. The vin was not available.
The steering column stalk controls drive, reverse, neutral and parking. I stopped the vehicle on an incline in a parking lot. I had my foot on the brake. I shifted into neutral. The engine was still running. I thought i pushed the park button but the car rolled back into another vehicle.
While slowly accelerating the transmission made a loud bang and the car slowed to a crawl in the middle of an intersection nearly causing a major accident, steering was nearly gone as well with no response from accelerator. The vehicle display also said it lost communication with the key which was in the vehicle.
Electronic shiftier issue.car will not do what is being input to the shiftier.particular issue when going from park to drive, drive to reverse, or park to driver or reverse. (note that the pressure on brake pedal has always seemed excessive to me.have had issue where car goes into neutral when trying to place the shiftier into park.i have had times where clearly the vehicle doesn't register that the brake is actuated when it is.have had instance where vehicle starts off in drive and rolls under power as it didn't shift into park as instructed.have also encountered the car walking a stop light.where the car creeps because the intended brake pressure to maintain a complete stop isn't sufficient.second safety concern, vehicle has headlights in auto(night time or low light) or on and headlights & taillights active.come to a stop with stop/go eco on, engine turns off as it should.however on restart headlights & taillights/brake lights dim.reapply brakes, vehicle to complete stop.stop/go turns engine off, foot off brake engine turns back on, behavior repeats.note that led dlrs do not exhibit dim with headlights. (mercedes has no plans on doing anything to correct design flaw)
The contact owns a 2018 mercedes-benz glc300. The contact received a recall notice for nhtsa campaign number: 18v177000 (structure, seat belts) months ago. The dealer (zt motors of fort walton beach, 1000 n beal pkwy nw, fort walton beach, fl 32547, (850) 863-2167) stated that parts were unavailable and did not know when they would arrive. The manufacturer was contacted to determine when the part would be supplied to the dealer. The vin was not available. The contact had not experienced a failure.
The seat belt latch plates (the parts that insert into the buckles) for the rear seat retracted into the interior paneling, preventing the occupant from being able to use the seat belt.(refer to similar recall # 18v177000).although there was a recall for the same issue, my vin was not included.i was ultimately able to fix it on my own by fishing it out from the interior panel with my fingers which was difficult to do.it is not clear how it happened, but we think it was after the rear seat was down and when it was returned to it's normal position it pushed the latch plate into the interior.we contacted our local mb dealership and were told nothing could be done since the vin was not on the recall even though we had the same exact issue as the recall.
When braking, the brakes make a grinding noise. This happens any time you apply the brakes when i am backing out of the garage of my home and when i stop at stop signs and stop lights and when traffic is at a stand still on the main thoroughfare. The noise will eventually cease depending on how often the brakes are applied. This is an ongoing issue that started in august, 2018 and continues as of february 10, 2019.
Breaks continually squeak in reverse on colder mornings at slow speeds.even if the car warms up for several minutes, the loud squeaking does not stop.
The brakes squeal very loud and i am constantly having to brake hard several times to make this noise temporarily go away. I have taken it to mercedes and they say that this is not under warranty. I took the suv once early on after the car was purchased. The dealer told me to brake hard a few times and this would go away. It didn't i took the car three times to the dealer until finally they replaced the rear brake pads but tried to charge me for it. The brakes continued to squeal. I took it to and independent garage to have the pads replaced at my own expense since mercedes doesn't know how to fix the problem. Now the brakes are still squealing and are very annoying. If i do not get this fixed, i'll never buy another mercedes. This only happens when moving and brakes are usually cold but sometimes it squeals regardless if it is cold or not. Very annoying problem.
I am having an issue of squeaky brake.it usually happens in snowing day or day after from front wheel.but, it would have happened at sunny day too.it sounds very loud, so annoying.i took my car mercedes dealership where i leased the car.for the first time, they fixed.according to the invoice, the technician found and confirmed the issue of squeaky comes from rear wheel. But, it happens now at front.it is pretty much doubtful about whether they did good job or not.i attach a link of youtube which i recorded the issue my self.please volume-up and watch the video.https://youtu.be/mc6ahevk8bithank you
When i was pulling into a parking spot at a low speed, the car accelerated and lurched forward, hitting a wall, which deployed the airbags. When the car started to accelerate, i hit the brakes but they did not engage.
The contact owns a 2018 mercedes benz glc300. The contact stated that at start-up, the steering ceased with the power steering assist warning light illuminated. The vehicle was towed to critz inc mercedes-benz of savannah (7000 abercorn st, savannah, ga 31406) to be diagnosed. The contact was informed that the failure was due to an unstated software failure. The software was updated. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000.
The contact owned a 2018 mercedes-benz glc300. While driving 55 mph, the rear driver's side tire was punctured. The contact stated that the vehicle was equipped with 18 inch run flat tires. The contact pulled the vehicle over to the side of the road. After waiting approximately 70 minutes on the side of the road, the tire burst into flames. The contact was unable to provide the tire manufacturer, tire line, complete tire size, or dot number. The contact stated that the fire originated in the wheel well of the vehicle and was not necessarily caused by the tire puncture. The fire department was contacted and was able to extinguish the fire. A fire report and a police report were filed. The vehicle was destroyed and towed from the scene. There were no injuries sustained. The dealer and the manufacturer were notified of the failure. The approximate failure mileage was 1,110.
The contact owns a 2018 mercedes-benz glc300. The contact received a recall notice for nhtsa campaign number: 18v177000 (structure, seat belts) months ago. The dealer (zt motors of fort walton beach, 1000 n beal pkwy nw, fort walton beach, fl 32547, (850) 863-2167) stated that parts were unavailable and did not know when they would arrive. The manufacturer was contacted to determine when the part would be supplied to the dealer. The vin was not available. The contact had not experienced a failure.
While driving on the highway my sunroof suddenly exploded.
The contact owns a 2018 mercedes-benz glc300. The contact received a recall notice for nhtsa campaign number: 18v177000 (structure, seat belts) months ago. The dealer (zt motors of fort walton beach, 1000 n beal pkwy nw, fort walton beach, fl 32547, (850) 863-2167) stated that parts were unavailable and did not know when they would arrive. The manufacturer was contacted to determine when the part would be supplied to the dealer. The vin was not available. The contact had not experienced a failure.
The steering column stalk controls drive, reverse, neutral and parking. I stopped the vehicle on an incline in a parking lot. I had my foot on the brake. I shifted into neutral. The engine was still running. I thought i pushed the park button but the car rolled back into another vehicle.
My work heels got stuck between the carpet and gas pedal creating a driving hazard. There is a gap that is dangerous and after notifying the dealer and mb, they said that i should not wear work heels. I am a professional woman and wear business shoes. The heel got stuck causing me to drive with no shoes on the freeway.
My heel got stuck when pressing the gas pedal creating a safety hazard. My shoe was stuck and i had to drive barefoot. I took it to the mercedes calabasas dealership and they said there was nothing they could do and i should not wear heels when driving. I have driven for over 30 years with no issues.
August 8, 2019 while parking my car in a gas station and going at a low rate of speed i experienced a sudden acceleration of my vehicle. I was unable to stop the car and as a result hit the side of a building. The car was towed and repaired. Mercedes corporate was notified and they senta mechanic to check the car. On august 21, 2019 i was informed that mercedes found no evidence of a malfunction. I was also informed that i could not have the car evaluated by a third party. Around october of 2019 i had my vehicle returned to me from the collision center. On october 24, 2019, again while i was parking on my streetat a low speed the vehicle accelerated, this time i was able to put it in neutral, apply the brakes and avoid an accident. Again, i called mercedes and the car was then taken to the dealership. Once at the dealership i was told that they could not look at the car until mercedes corporate gave them the ok. I waited three weeks and was then told the car had no problems. When i picked up the car i did ask if the dealership checked the car and i was told no. Mercedes sent someone to look at the vehicle. When i got home i opened the hood and found it full of dried leaves. I garage my car but it looked like the car sat on the lot for three weeks in the weather. I am still driving this vehicle and waiting for it to happen again. I would hate to sell it and have someone have a serous accident. I also tried to have a local mechanic check the vehicle but they did not want to get involved with the issue.
Was driving down highway during clear sunny day on 12/21/18 at about 2:30 pm on i-10 east just outside of houston when my sunroof suddenly exploded outward. No signs of any debris being flung up or striking sunroof and there were no vehicles close to us at the time.
Brought my glc300 in for service once i received a recall letter from benz. I was told the recall service would take 2-3 hours. However, once i put the car in the shop (1/10/2019), i was told the unit will not update and a replacement unit was ordered. Afterdays in the shop, i picked up my car but the new unit did not include android auto ( worked before ) which i paid for so i was told to leave the car overnight again to fix it. The next day, i called and no one knew what was going on and now, 3 days later, i still have not heard when my car is expected to be fixed. I've called service multiple times and have only heard that they will get back to us soon but no update calls came i have to called the services on and off,. It seems that my car was passed back and forth to different service advisors because of their off schedule but no one follows up on my car. This one recall fix that should have taken only 2-3 hours, have now become over 6 days and still counting. This car is 6 months old with less than 400 miles - it should not take over 6 days to fix an issue, especially a software issue which is what i'm told. I'm not waiting on a part to come in so why is it taking days for my car to be ready? i'm following up on this issue day after day as is my daughter (xxxx)parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
'the first incident - occurred in august when i stopped at a stop-light. I started driving when the light turned green and the car was accelerating as normal. There were cars behind me accelerating as well as normal. My suv automatically shifted from drive to neutral by itself as i continue to accelerate to move with the normal flow of traffic. The vehicle automatically slowed down to neutral'2nd incident - the same issue occurred again within two weeks i was driving on the long island expressway at approximately 40 miles per hour in heavy traffic which had commercial trucks. The vehicle automatically shifted from drive to neutral on its own. This nearly caused a pile up on the lie with the car immediately behind me running into the back of my car.'3rd incident - i stopped at a stop sign waiting for the light to turn green in order to make a right turn. I made a right on very busy street and the car started shutting down and decelerating instead of accelerating. I urgently steered the car over to the side of the road and turned it off. I waited for a few minutes and restarted the car and it seem to have been working. '4th incident - on sunday september 18th, the vehicle could not start so i had to call mercedes benz roadside assistance. The engine didn't make any attempt to start. The lights didn't turn on. There was absolutely no response to a keyless or manual start. 'september 29th ' i picked up the suv and it drove well without any incidents'october 1st ' the vehicle automatically shifted from drove to neutral after making a right turn on a very busy street which nearly caused an accident with another car hitting me in the rear. This nearly caused a 'pile up' because other cars where urgently slamming their breaks behind me to prevent from hitting the car in front of them.i was dropping my son off to school and he was sitting in the back seat.
The contact owns a 2018 mercedes-benz glc300. The contact stated that the windshield wiper blades were not functioning properly and the manufacturer failed to provide a remedy. Mercedes-benz of fort myers (15461 s tammany trail, fort myers, fl 33908, (800) 351-7403) replaced the windshield wipers four times , but the failure recurred. The manufacturer was notified of the failure several times. The failure mileage was available.consumer stated this is a "dangerous condition" especially in the dark. Failure milage and failure speeds were noted as all.
The contact owned a 2018 mercedes-benz glc300. While driving 55 mph, the rear driver's side tire was punctured. The contact stated that the vehicle was equipped with 18 inch run flat tires. The contact pulled the vehicle over to the side of the road. After waiting approximately 70 minutes on the side of the road, the tire burst into flames. The contact was unable to provide the tire manufacturer, tire line, complete tire size, or dot number. The contact stated that the fire originated in the wheel well of the vehicle and was not necessarily caused by the tire puncture. The fire department was contacted and was able to extinguish the fire. A fire report and a police report were filed. The vehicle was destroyed and towed from the scene. There were no injuries sustained. The dealer and the manufacturer were notified of the failure. The approximate failure mileage was 1,110.
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