We found the following complaints for MERCEDES-BENZ GLC300 (2017)
Read complaints for MERCEDES-BENZ GLC300 (2017)
When the vehicle is in motion, or still, the driver's side cover for the seatbelt/airbag will not stay attached.this is located on the driver's seat and is visible when entering and exiting the car.i am not really concerned about the cosmetic issue as much as the safety issue.with the side impact airbags, this is a safety hazard.if the bag deploys who knows what will happen to the floating part?will the airbag, or seatbelt even deploy, or work as it should?this is also a safety issue because you can be injured by the hard plastic that is hanging there.the piece can also get caught under our feet while driving as it does not stay in place.i reported this the 3rd day and had it repaired 3 other times.i have had my car and it has been in place only 5 days in 2 years, 2 months and 30 days.the new loaner they gave me had the same issue and the porters report they never stay on.the car was in for service for this issue 4 times in the first 20 months i owned it.it could have been weekly if i would have not just lived with it in between services that were needed and taken it in again for service and the issue.
Rear braking system.when backing up or applying pressure to the brakes, the vehicle is screaming a loud noise.taken by dealership at 7000 miles 01/04/18dealership states they can't fix it until they receive parts ,with the takata recall and a faulty braking system, this is a highway safety issue.
Takata recall. The contact owns a 2017 mercedes-benz glc300. The contact stated that nhtsa campaign number: 17v627000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in october of 2017. The dealer (euro motorcars bethesda, 7020 arlington rd, bethesda, md, 20814, 301-986-880) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for the repair. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes benz glc300. The contact stated that while his wife was driving approximately 40 mph, the vehicle crashed into a 2nd vehicle. During the crash the front end was severely damaged but the air bags did not deploy. Also, the collision avoidance system malfunctioned and did not stop the vehicle to avoid the collision. The driver sustained bruises to the torso area which required medical treatment. An occupant from the 2nd vehicle was transported to the hospital by ambulance. No further information was available. A police report was taken at the scene and the vehicle was towed away. The local dealer mercedes benz of huntsville (6220 university dr. Huntsville, al) and the manufacturer were notified of the incident. The cause of the failures were not determined. The failure mileage was 25,000.
Takata recall. The contact owns a 2017 mercedes-benz glc300. The contact received notification of nhtsa campaign number: 17v627000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (keenan motors, 3664 n easton rd, doylestown, pa 18902) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 770-705-0600, but the contact did not receive a response. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes-benz glc300. The contact stated while attempting to make a u-turn, she heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated the following day, she noticed the steering wheel features including the horn and air bag were inoperable. The vehicle was taken to the local dealer hoffman lexus (750 connecticut blvd, east hartford, ct 06108, (860) 525-3987) and the dealer was made aware of the failure. The vehicle was taken to the local dealer new country mercedes-benz (1 weston st, hartford, ct 06120, (860) 278-2000) where it was diagnosed with needing the clock spring to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.
The contact owns a 2017 mercedes-benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). The manufacturer was unable to provide a specific time frame for the parts to arrive for the recall repair. The dealer was not contacted the contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/23/17*lj
The contact owns a 2017 mercedes-benz glc300. The contact stated that nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2017. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes-benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Zt motors in fort walton beach, florida was contacted about the recall twice and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westminster mercedes benz dealer, located on 10391 westminster blvd, westminster, co 80020, where it was informed that the recall was pending and the remedy part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
Vehicle shut off on busy highway. Engine shut off. Electrical/ computer system malfuncitoned. Vehicle would not start back up again
Vehicle key-less entry locked out the driver and passenger with keys inside the vehicle while parked.talked to other mercedes glc300 owners and they are experiencing same issue.this happened late at night with my wife and 7 year old daughter in a high crime area while i was out of town.mercedes roadside assistance charged us $99.95 to unlock vehicle.this is a life threatening defect and should be acknowledged and addressed by mercedes immediately.
The engine suddenly went up in flames while driving,my wife switched off the ignition and go out of the car. There was a big hole and mercedes authorized dealer siad this is a catastrophic event. This car is new purchased on october 31st 2016mb says they will replace the engine as it is in warranty, but sentimentally we are so upset , if the fire would have caught on to gastank. Please suggest. Vehicle was in motion and she was driving at less than 30 miles per hour when she noticed burning smell and immeditely fumes werecoming from the ac vents. Please suggest our options in this case
The contact owns a 2017 mercedes benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact contacted the merecedez benz of florence dealer who informed the contact that the parts for the repair were not available. The manufacturer wasmade aware of the issue and informed the contact that parts were not available and the vehicle was safe to use. Vin tool confirms remedy not yet available.
对不起我说中文， 我的英语不好我这辆车有安全辅组问题有一次突然发动机熄火然后静止了几秒 然后我又从新启动，还有发动机有噪音，我已经拿去4s店维修了4次还是问题重复出现。我现在不想浪费时间去4s 点了 每次都要浪费我很久的时间。manufacturer recall number2018030012nhtsa recall number18v177recall statusrecall incomplete
What component or system failed or malfunctioned, and is it available for inspection upon request?car is at mercedes dealer for repair. How was your safety or the safety of others put at risk?yes, car lost acceleration on freeway and put other drivers at risk on the road.lucky to get off freeway and pull over without any injuries. Has the problem been reproduced or confirmed by a dealer or independent service center?dealer provided feedback cracked piston, cylinder # 2.reading on forums, others continue to have the same issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?inspected by mercedes bens manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? in retrospect, some slow acceleration delays 1-2 days prior, but not consistent.
The engine suddenly went up in flames while driving,my wife switched off the ignition and go out of the car. There was a big hole and mercedes authorized dealer siad this is a catastrophic event. This car is new purchased on october 31st 2016mb says they will replace the engine as it is in warranty, but sentimentally we are so upset , if the fire would have caught on to gastank. Please suggest. Vehicle was in motion and she was driving at less than 30 miles per hour when she noticed burning smell and immeditely fumes werecoming from the ac vents. Please suggest our options in this case
The contact owns a 2017 mercedes-benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Zt motors in fort walton beach, florida was contacted about the recall twice and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
2017 mercedes benz glc 300. Consumer writes in regards to engine misfire, spark plugs and cylinders. The consumer stated the engine has been rebuilt twice but, the failure persisted. The check engine light was illuminated.
Vehicle shut off on busy highway. Engine shut off. Electrical/ computer system malfuncitoned. Vehicle would not start back up again
对不起我说中文， 我的英语不好我这辆车有安全辅组问题有一次突然发动机熄火然后静止了几秒 然后我又从新启动，还有发动机有噪音，我已经拿去4s店维修了4次还是问题重复出现。我现在不想浪费时间去4s 点了 每次都要浪费我很久的时间。manufacturer recall number2018030012nhtsa recall number18v177recall statusrecall incomplete
The contact owns a 2017 mercedes benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westminster mercedes benz dealer, located on 10391 westminster blvd, westminster, co 80020, where it was informed that the recall was pending and the remedy part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms part not available.
The contact owns a 2017 mercedes-benz glc300. While parked in the driveway, the vehicle caught fire. The failure was due to a manufacturer defect. There were no injuries. The fire department was contacted. A police report was filed. The vehicle was not towed. An unknown dealer location was contacted, but the vehicle was not taken to the dealer. The manufacturer was notified of the failure. The failure mileage was 9,000.
The contact owns a 2017 mercedes-benz glc300. The contact stated that nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2017. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2017 mercedes-benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling). The manufacturer was unable to provide a specific time frame for the parts to arrive for the recall repair. The dealer was not contacted the contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/23/17*lj
The contact owns a 2017 mercedes benz glc300. The contact received notification of nhtsa campaign number: 17v114000 (electrical system, engine and engine cooling) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The contact contacted the merecedez benz of florence dealer who informed the contact that the parts for the repair were not available. The manufacturer wasmade aware of the issue and informed the contact that parts were not available and the vehicle was safe to use. Vin tool confirms remedy not yet available.
1. Crankcase ventilation valve performance failed check engine light is on while driving 2. Smells gas from under the hood. Heard it's common problems
The three levers left of the steering wheel controlling wipers (both front and rear) adjustment of the steering wheel, and cruise controls do not illuminate in the dark/evening. As a result, the driver is distracted from viewing the road ahead in an attempt to identify the needed actions for operation. The dealership states that my vehicle is made this way.
The contact owns a 2017 mercedes benz glc300. The contact stated that while his wife was driving approximately 40 mph, the vehicle crashed into a 2nd vehicle. During the crash the front end was severely damaged but the air bags did not deploy. Also, the collision avoidance system malfunctioned and did not stop the vehicle to avoid the collision. The driver sustained bruises to the torso area which required medical treatment. An occupant from the 2nd vehicle was transported to the hospital by ambulance. No further information was available. A police report was taken at the scene and the vehicle was towed away. The local dealer mercedes benz of huntsville (6220 university dr. Huntsville, al) and the manufacturer were notified of the incident. The cause of the failures were not determined. The failure mileage was 25,000.
Smells like gas coming through the vents into the cabin of the vehicle and causes headaches
1. Crankcase ventilation valve performance failed check engine light is on while driving 2. Smells gas from under the hood. Heard it's common problems
While driving, the malfunction indicator lamp (mil/check engine light) came on.after some digging this was caused by an obd ii code of p052e, which indicates a blocked crankcase vent valve actuator.this appears to be a manufacturing defect in these vehicles.
I have experienced recurrent but intermittent issues with the transmission/acceleration of my mercedes glc 300 2017.today, after i went up and then downhill, the car slowed dramatically on its own.when i pushed the gas pedal to the floor, the car did not respond immediately.after several seconds, the car started to accelerate.in the meantime, i was worried i would be rear-ended by traffic behind me.i have had similar problems in this same spot (which i drive nearly daily) in the past, suggesting going over the hill has something to do with it (e.g., once, in this spot, when my daughter was in the car with me, the car jerked so strongly when it started to go that my daughter though we were indeed rear ended).although this spot most often reveals the problem, the issue has happened on flat areas as well.for instance, pulling out of a shopping center, i similarly found the accelerator non responsive.driving my daughter to tennis one day, the car repeatedly jerked dramatically when shifting, primarily in 2nd and 3rd.generally, the issues seem to happen most frequently in these gears.although the transmission seems to consistently take longer to shift in these gears, the more dramatic problems do not happen daily, making it hard to trouble shoot (when i took it to my dealer, they ran their computer tests, and could not detect any problems).i am worried, though, that i will eventually be rear ended or otherwise have this problem lead to an accident.i have seen some other reports of this issue in online forums, and hope nhtsa can check into or at least track it.
When the vehicle is in motion, or still, the driver's side cover for the seatbelt/airbag will not stay attached.this is located on the driver's seat and is visible when entering and exiting the car.i am not really concerned about the cosmetic issue as much as the safety issue.with the side impact airbags, this is a safety hazard.if the bag deploys who knows what will happen to the floating part?will the airbag, or seatbelt even deploy, or work as it should?this is also a safety issue because you can be injured by the hard plastic that is hanging there.the piece can also get caught under our feet while driving as it does not stay in place.i reported this the 3rd day and had it repaired 3 other times.i have had my car and it has been in place only 5 days in 2 years, 2 months and 30 days.the new loaner they gave me had the same issue and the porters report they never stay on.the car was in for service for this issue 4 times in the first 20 months i owned it.it could have been weekly if i would have not just lived with it in between services that were needed and taken it in again for service and the issue.
When the vehicle is in motion, or still, the driver's side cover for the seatbelt/airbag will not stay attached.this is located on the driver's seat and is visible when entering and exiting the car.i am not really concerned about the cosmetic issue as much as the safety issue.with the side impact airbags, this is a safety hazard.if the bag deploys who knows what will happen to the floating part?will the airbag, or seatbelt even deploy, or work as it should?this is also a safety issue because you can be injured by the hard plastic that is hanging there.the piece can also get caught under our feet while driving as it does not stay in place.i reported this the 3rd day and had it repaired 3 other times.i have had my car and it has been in place only 5 days in 2 years, 2 months and 30 days.the new loaner they gave me had the same issue and the porters report they never stay on.the car was in for service for this issue 4 times in the first 20 months i owned it.it could have been weekly if i would have not just lived with it in between services that were needed and taken it in again for service and the issue.
I purchased a mercedes glc 300 2017 in september in delray beach and when i approached 3500 breaks started to squeal. I took the car in and they said they would order new breaks. This was 2 months ago and nothing has happened yet no fixes and they weren't even aware that many consumers had complained previously. They keep giving me the run around that the parts are coming from germany etc. I bet you if they were trying to sell a car they would have brought that car faster than my breaks. Car is still squealing and waiting for a fix. Mercedes slogan is the best or nothing else ?! well..... Definitely not the best expirience.
Rear braking system.when backing up or applying pressure to the brakes, the vehicle is screaming a loud noise.taken by dealership at 7000 miles 01/04/18dealership states they can't fix it until they receive parts ,with the takata recall and a faulty braking system, this is a highway safety issue.
Bought car 3 days ago and brakes squeal upon backing out of garage and sometimes applying when stopping! specifically asked salesman if mercedes had problems with brakes making noise as we went through this with a vw toureg and was told no they do not have this problem.called salesperson today and was informed now that they are aware of this issue and its normal and should only happen when car has been sitting and its cold or they got wet. Told if it goes more times than that bring into service???? very disappointed we were bold factly lied to and now have another car that appears to have brake noise issues.
The contact owned a 2017 mercedes-benz glc300. While driving below 40 mph, the vehicle veered to the left and crashed into a tree. The contact did not notice if there were any warning indicators illuminated before or after the crash. The air bags deployed. The vehicle was towed to an independent mechanic. The contact was injured and required medical attention. A police report was filed. The vehicle was deemed totaled by the insurance company; therefore, the vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. There were no recalls associated with the failure. The approximate failure mileage was less than 1,000.
Traveling 60 mph on interstate, when steering wheel jerked to the right and then left, brakes automatically activated, and seat belt tightened.lasted for approximately 3 miles, then jerking stopped.within another 30 miles happened 3 more times.each time an alert appeared on display 'blind spot assist is deactivated, not operational'.stopped and had car washed to remove any debris from sensors, but problem persisted.happened again today, 5/2, at 45 mph on public highway.cruise control was not engaged when these instances occurred.terrifying!i had to fight the wheel to keep control.
Exploding panoramic sunroof: while driving about 40mph on route 35south (middletown, nj) in 30 degree weather at 7:30pm on 5feb2018 the forward panel of the panoramic sunroof exploded. There were no other cars around me. It was a loud pop explosion. The safety glass looks pushed out and glass started to fly behind the car onto the road. I pulled onto the shoulder and i contacted mercedes help line for assistance. They told me to take the car to the nearest dealer (my local dealer contemporary motors in little silver, nj). I did a night drop box drop off. Mercedes is now accessing the roof.
对不起我说中文， 我的英语不好我这辆车有安全辅组问题有一次突然发动机熄火然后静止了几秒 然后我又从新启动，还有发动机有噪音，我已经拿去4s店维修了4次还是问题重复出现。我现在不想浪费时间去4s 点了 每次都要浪费我很久的时间。manufacturer recall number2018030012nhtsa recall number18v177recall statusrecall incomplete
While driving on the i-5 into downtown san diego we heard a loud bam, a moment later heard cracking then shattered glass from my sunroof fell into the car. There was no one directly around us.
Check engine light appears, car runs fine. The crankcase vent value was broken on our 2017 glc300 car. A mechanic, with a computer, ran the codes and shared this happens many times to this car. The service advisor at mercedes shared the same input. Happens all the time and should be covered under emissionswarranty but isn't. This disfunction does not affect driving of car, just emissionand (sales pitch to fix it) "could" affect engine in long term. I suspect this is a defective piece in the system that mercedes won't address or cover under emissions warranty.
While driving on the i-75 north, the sunroof exploded as indicated in the picture attached.it is still unclear if the sunroof shattering was from a stray rock on the highway, or if the sunroof exploded on its own, however my concern is how the sunroof shattered and the quality of the material/glass used.what type of glass is used in this vehicle for it to shatter as it did?is this perhaps a sign of cheaper material being used on the sunroof.there are more pics than can show more of the damage.
Vehicle key-less entry locked out the driver and passenger with keys inside the vehicle while parked.talked to other mercedes glc300 owners and they are experiencing same issue.this happened late at night with my wife and 7 year old daughter in a high crime area while i was out of town.mercedes roadside assistance charged us $99.95 to unlock vehicle.this is a life threatening defect and should be acknowledged and addressed by mercedes immediately.
I have experienced recurrent but intermittent issues with the transmission/acceleration of my mercedes glc 300 2017.today, after i went up and then downhill, the car slowed dramatically on its own.when i pushed the gas pedal to the floor, the car did not respond immediately.after several seconds, the car started to accelerate.in the meantime, i was worried i would be rear-ended by traffic behind me.i have had similar problems in this same spot (which i drive nearly daily) in the past, suggesting going over the hill has something to do with it (e.g., once, in this spot, when my daughter was in the car with me, the car jerked so strongly when it started to go that my daughter though we were indeed rear ended).although this spot most often reveals the problem, the issue has happened on flat areas as well.for instance, pulling out of a shopping center, i similarly found the accelerator non responsive.driving my daughter to tennis one day, the car repeatedly jerked dramatically when shifting, primarily in 2nd and 3rd.generally, the issues seem to happen most frequently in these gears.although the transmission seems to consistently take longer to shift in these gears, the more dramatic problems do not happen daily, making it hard to trouble shoot (when i took it to my dealer, they ran their computer tests, and could not detect any problems).i am worried, though, that i will eventually be rear ended or otherwise have this problem lead to an accident.i have seen some other reports of this issue in online forums, and hope nhtsa can check into or at least track it.
Windshield wipers stutter on windshield and malfunction. This jittering across the windshield impairs visibility. Windshield is not kept clear, even with new blades. Windshield cleaners also plug up continually making washing the windshield while driving in areas which create visibility problems due to dust, bugs, etc....impossible -- even if cleaner fluid tank is full. The entire system is an issue.mercedes knows this is a problem.the suv has been in for repair 4 times since purchasing last october. They have replaced it each time, say they know there is a problem, and say they will not replace it again.they say that non-mercedes windshield wiper fluid is a problem (but the first 3 times, the fluid was original mercedes fluid). They say putting the vehicle in a car wash is prohibited -- a ridiculous comment.who doesn't put their suv in a car wash? the mechanism is faulty and mercedes won't take responsability and it is a safety problem.
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