We found the following complaints for MERCEDES BENZ GL450 (2011)
Read complaints for MERCEDES BENZ GL450 (2011)
Takata recall-how can you have this lethal of a situation and not have parts to replace.i want it in writing that i tried to rectify this and have been told there are no parts available at this time.
Takata recall: the recall was initiated february 9, 2016 and we are still waiting to have the airbags replaced. The wait time is excessive particularly because we live in a warmer climate.
We were south bound on us131 and was struck in the drivers door. Entire drivers side of the vehicle has damage from front bumper to rear wheel. None of the air bags deployed and the computer has a stored code for both drivers side doors. I have contacted mercedes and they contend that the air bags performed properly. Vehicle is just now being disassembled to determine damage so i think mercedes might be covering something up.
This car was sold to me as a cpo vehicle from mercedes benz of greenwich with 32k miles in 2014.since ownership all airbags have failed and been replaced except the recalled takata steering wheel air bag. The curtain air bags, rear airbags etc. Are now on the second replacement.the computer failed while driving and the dashboard went completely black and needed to be replaced. The dealership has told me that this year vehicle has continual problems and failures.it the sound like the car should have been recalled.i was told to sell the car privately since the value has plummeted.
Takata recall - parts not available
Takata recall.been calling for almost 2 years and each time i bring it in for service i'm asking for airbag replacement.every time "we don't have the parts" i call 800-367-6372 mercedes corporate to discuss and their answering service for takata recall states same "we don't have parts" and "mercedes benz feels its safe to drive" how is it safe to drive if it will explode on frontal crash impact with shrapnel??why isn't anything being done to fix the problem?why are lawyers suing for millions of dollars yet the consumer has gotten nothing.i also own a 2015 mercedes c 300 which hasn't been fixed with recalls and a 2014 mercedes e 350.nothing has been done.i also owned a 2010 lexus gx460 which was involved in crash, thankfully airbag didn't deploy but i got no compensation from any toyota lawsuits.the lawyers are getting all the money and consumers nothing!not even getting vehicles fixed.why can't the government step in?
The contact owns a 2011 mercedes-benz gl450. The contact stated that the passenger air bag indicator illuminated. The contact received notification of nhtsa campaign number: 116v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mercedes-benz of hempstead, 110 w graham ave, hempstead, ny 11550) and was informed that the remedy was not available and to wait until the notification informing her to bring the vehicle to the dealer. The manufacturer was notified and did not assist. The failure mileage was approximately 80,000. Vin tool confirms parts not available.
Takata recall--i have called the dealer numerous times and the replacement for my vehicle make is not even available. I have had the notice of the airbag recall for almost 2 years now. Lexus dealers are offering their customers replacement vehicles until their parts come in, why will mercedes not offer the same option. If these airbags are such a danger in the event of a car crash, if something were to happen while waiting for the parts to be available, this will create an even bigger problem than was started with.
Takata recall.i have received two notices stating that my vehicle is one of those having the takata airbags and that we can have "free replacement airbags".i have contacted approved dealerships several times in my area, only to be told that takata has not released the "parts" to replace my airbags yet (this has been ongoing for two years).i called a dealership again today and was told the same thing.i drive my car daily with these defective airbags with the hopes that we don't get into any accidents which causes me great anxiety and stress.two years is too long to still be waiting on parts to fix a problem that should have never been.when will this be fixed?
Takata recall, parts are not available to replace in my 2011 mercedes benz gl450
The air bag has a hole/ damaged and mercedes benz is not fixing it... Dangerous to drive and can cause death if not fixed immediately !
I bought a mercedes gl450 about a year ago, is well taken care of ever since i got it, also the reason i purshased this vehicle because i've heard good things from mercedes " that it's safe and a reliable vehicle" . So i thought and i would've never imagine this vehicle put me my family and i at risk. Starting with the airbag. The sensor keeps on triggering it so its malfunctioned. Also i have an abs/esp sensor on as well. So as i am driving the car the car suddenly brakes frequent, there's times that it doesn't at all and the brake system doesn't work at all. Huge red flag!!! on top of that i have a fuel leak which i never tought it was a leak, ii smelled gas all the time and living by a gas station i wouldve never thought it would be my car. Yet the smell followed me everywhere i went with the car. So when i finally looked into it, mind you i never doubted the mercedes brand, but was i wrong again.... I have a fuel leak now on top of my other safety concerns... Scary especially with my kids aboard also i have done more investigating on the abs and it tells me that also my car is at risk of sliding down the road. The car is just sitting on my driveway.. This vehicle is so expensive yet so many problems and none of them are maintenance issues. I have spoken to mercedes corporate and says there is no recall on my car and they cant do nothing about it also that my car is old is probably a maintenance issue. Mercedes cant even stand behind there expensive product... What are we really paying for especially when its unsafe.... My car can blow up any minute....!!!!this is ridiculous and mind you my car isnt that old. Its a 2011!!!! i have had a toyota corolla that hasnt gave me any issues for over 10 years.!! its unacceptable and the fact that mercedes cant even fix my issue even with a safety hazard...!!! i demand something to be done and as soon as possible.please help
Takata recall. This car is used to transport my grand kids around town. I also use it as a realtor to carry customers around. I am very concerned about the slow reaction from the mercedes dealership and the liability i carry.i am concerned about thesafety of my passengers.please put some pressure on them to repair/replace these dangerous air bags.
I have been calling mercedes for going on 3 years about fixing this recall issue.i get a letter periodically pushing back my parts available date.the dealership always said they cannot provide any estimate on when the parts will be available.finally, i received a letter from vice president of customer services christian trieber dated march 2019 regarding this "urgent-important safety recall 2019030018".it states that parts are now available and to schedule an appointment "immediately".i called and was put on what was probably a fake hold to 'check' part availability, and told the same thing i've been told time after time which is that parts are not available and no time estimate can be provided.the letter states that "safety is of utmost concern to mercedes benz", but that's a bit hard to believe at this point.this has to be the longest time ever taken to address as serious a safety issue as this. Can anything be done? is there no accountability to take care of this withing what has already been a ridiculously unreasonable amount of time? according to mercedes benz dealership in san diego, there is nothing that can be done but wait longer and hope for the best.
Takata recall - the recall originally came out in 2/2016, and at the time, it said a remedy was not yet available. I recently read another article about the recall and when i checked it still said a remedy wasn't available.that's three years they've had to fix it and they haven't.
I have contacted mercedes multiple times and also questioned each year when i have taken my vehicle in for service, always told the same....they have not receivedthe replacement airbags.i have parked my vehicle because i am afraid to drive it.
Still waiting for defective takata airbag replacement.have tried several times over the past couple years.
Manufacturer (mercedes benz) has failed or is unable to remedy this safety recall for my vehicle in a timely manner, stating the company that made the airbags filed for bankruptcy.my wife and children, including an infant, use this vehicle on regular basis and the defective airbags are known to cause serious bodily injuries and/or death and this is unacceptable and must be addressed.
The takata airbags have been recalled since february 2016 with risk of injury or death. After 2.5 years, there is still no resolution and i am unable to get new airbags or confirm if my vehicle even has takata airbags. This is completely unacceptable.
Takata recall: mercedes benz contacted via mail stating the airbag recall back in february 2017 for 2011 gl450.mb stated that airbags will be replace no later than june 2017.i have contacted two different mercedes benz dealerships to have the airbag replace however; i was told that parts or the remedy was still not available.it's november 2018 and i am still waiting on a fixed, while i have to drive this very dangerous vehicle that has very high potential to kill me if i get into an accident.
Takata recall. I received a notice of the recall approximately 2 years ago. We originally purchased the vehicle from flagship motorcars of lynnfield, ma but moved to texas in november 2015. We had our mercedes benz gl450 serviced at mercedes-benz of the woodlands, tx at the beginning of 2016 and asked about getting the airbags replaced. We were told that they would contact us when the parts came in but they have never done so. We've checked in with them on two separate occasions but continue to be told that they still do not have the parts to replace the airbags for the recall.
I am the owner of this 2011 mercedes-benz gl450 for 7 years. In the past few years, i have been receiving the airbag recall notices from mercedes-benz. So far, no indication of when this recall will be taken care of. Obviously mercedes-benz doesn't care of its' customers' safety. I also appall that our government has no regulation in place to force the car manufacturer to fix this within a reasonable time frame. Is that because of the auto manufactures can afford strong lobbying in capital hill ?i?!?!
Takata recall. The contact owns a 2011 mercedes-benz gl450. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. Since 2/11/16 the remedy for the recall has not been available. When i purchased the vehicle on 11/10/17, remedy was still unavailable. How long before a remedy will be available?recall # 2016020003.
Since 2/2017 the supposed top quality brand mercedes benz has postponed the replacement of the defective tamara airbags. They are jeopardizing their customers lives. I spend $70 000 on this car to keep my family safe, but they rather spend millions in a formula e racing series that nobody watches then to replaces these dangerous airbags
The contact owns a 2011 mercedes benz gl450. The contact received notification of nhtsa campaign number: 16v081000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. (vin tool confirms parts not available).
The contact owns a 2011 mercedes-benz gl450. The contact received a recall notification for nhtsa campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of white plains (50 bank st, white plains, ny 10606, (914) 750-4148) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall.it has been almost 2 years and replacement airbags are still not available
Takata airbag still inside car, have been asking dealer for almost 3 years now to fix it, they state they have no parts?why hasn't this been fixed.now i hear takata filed bankruptcy, so what happens now?shouldnt the dealers buy back the cars like vw did with the issue with mileage, this is a lot more serious, can cause death if in a crash and they cannot fix it.
Takata recall. The contact owns a 2011 mercedes-benz gl450. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact received a recall notice over a year ago. The dealer (american service center associates, 585 n glebe rd, arlington, va 22203 (703) 525-2100) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall".....dealer tells me they don't have the part to complete the airbag replacement. It's been months
My takata air bags have still not been fixed. My car has lost value. I have been waiting years for this to be corrected and nothing yet has been fixed. Please help.
The contact owns a 2011 mercedes-benz gl450. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Helms bro mercedes-benz (208-24 northern blvd, bayside ny) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The electronic ignition switch either won't start the engine or will finally start after a long delay or after repeated attempts are made to turn the key and start the engine using either of the two electronic keys. The car has failed to start causing my wife to be stranded on numerous occasions and poses a serious safety problem. Mercedes has a service campaign #2013040001 that applies to this very vehicle to correct this very problem but i was told that my vin number has not been included for this campaign. This is clearly a defective electronic ignition switch (eis) problem with most of these 2011 - 2012 vehicles as any google search will reveal.
This car was sold to me as a cpo vehicle from mercedes benz of greenwich with 32k miles in 2014.since ownership all airbags have failed and been replaced except the recalled takata steering wheel air bag. The curtain air bags, rear airbags etc. Are now on the second replacement.the computer failed while driving and the dashboard went completely black and needed to be replaced. The dealership has told me that this year vehicle has continual problems and failures.it the sound like the car should have been recalled.i was told to sell the car privately since the value has plummeted.
The contact owns a 2011 mercedes-benz gl450. The contact stated that it would take numerous attempts to start the ignition. No warning lights illuminated.open road mercedes-benz (1250 us-22, bridgewater township, nj 08807 (908) 685-0800) diagnosed that the ignition switch needed to be repaired. The vehicle was repaired.the manufacturer was made aware of the failure. The failure mileage was 60,000.*asconsumer stated the failure issue is same as noted by mercedes benz in their service campaign(https://testing-public.carmd.com/tsb/download/97801/218390). On the 3rd page, there is a reference to the 'gl' model cars and the year, however my car wasn't noted in that campaign, which should've been. I went through quiet an inconvenience as a result personally and monetarily by m. Benz's failure accurately include my vehicle as part of this service campaign.
I bought a mercedes gl450 about a year ago, is well taken care of ever since i got it, also the reason i purshased this vehicle because i've heard good things from mercedes " that it's safe and a reliable vehicle" . So i thought and i would've never imagine this vehicle put me my family and i at risk. Starting with the airbag. The sensor keeps on triggering it so its malfunctioned. Also i have an abs/esp sensor on as well. So as i am driving the car the car suddenly brakes frequent, there's times that it doesn't at all and the brake system doesn't work at all. Huge red flag!!! on top of that i have a fuel leak which i never tought it was a leak, ii smelled gas all the time and living by a gas station i wouldve never thought it would be my car. Yet the smell followed me everywhere i went with the car. So when i finally looked into it, mind you i never doubted the mercedes brand, but was i wrong again.... I have a fuel leak now on top of my other safety concerns... Scary especially with my kids aboard also i have done more investigating on the abs and it tells me that also my car is at risk of sliding down the road. The car is just sitting on my driveway.. This vehicle is so expensive yet so many problems and none of them are maintenance issues. I have spoken to mercedes corporate and says there is no recall on my car and they cant do nothing about it also that my car is old is probably a maintenance issue. Mercedes cant even stand behind there expensive product... What are we really paying for especially when its unsafe.... My car can blow up any minute....!!!!this is ridiculous and mind you my car isnt that old. Its a 2011!!!! i have had a toyota corolla that hasnt gave me any issues for over 10 years.!! its unacceptable and the fact that mercedes cant even fix my issue even with a safety hazard...!!! i demand something to be done and as soon as possible.please help
Recall the air suspension bags keeps busting also i can't tell how much gas in my tank i replace the back air suspension air bag and now the front has gone out i also replace the suspension leveling value the car bounces when driving
The contact owns a 2011 mercedes-benz gl450. The contact stated that it would take numerous attempts to start the ignition. No warning lights illuminated.open road mercedes-benz (1250 us-22, bridgewater township, nj 08807 (908) 685-0800) diagnosed that the ignition switch needed to be repaired. The vehicle was repaired.the manufacturer was made aware of the failure. The failure mileage was 60,000.*asconsumer stated the failure issue is same as noted by mercedes benz in their service campaign(https://testing-public.carmd.com/tsb/download/97801/218390). On the 3rd page, there is a reference to the 'gl' model cars and the year, however my car wasn't noted in that campaign, which should've been. I went through quiet an inconvenience as a result personally and monetarily by m. Benz's failure accurately include my vehicle as part of this service campaign.
I purchased a brand new 2011 mercedes benz gl450 4matic last night.the car has a keyless go system.when i was pulling into my driveway with my kids in the car this afternoon i accidentally turned the car off without putting the car in park and began to exit the vehicle.i noticed the car started to roll back down my driveway.the car never went into park when i turned it off.rather it went into neutral.i have never driven a car that didn't go into a park mode when the engine was terminated.thank goodness a child wasn't playing in my driveway or my dog was there.a car of this sophistication, technology and price should have shifted into the park mode, not the neutral mode when the engine was turned off even if the car wasn't put in park.additionally, of that is how the car works, then i would think there would be a safety switch n the driver's seat that would disengage the gear when i went to get out of the car.i am truly concerned for the safety of others as well as parked cars with what i believe to be a major design flaw.
I bought a mercedes gl450 about a year ago, is well taken care of ever since i got it, also the reason i purshased this vehicle because i've heard good things from mercedes " that it's safe and a reliable vehicle" . So i thought and i would've never imagine this vehicle put me my family and i at risk. Starting with the airbag. The sensor keeps on triggering it so its malfunctioned. Also i have an abs/esp sensor on as well. So as i am driving the car the car suddenly brakes frequent, there's times that it doesn't at all and the brake system doesn't work at all. Huge red flag!!! on top of that i have a fuel leak which i never tought it was a leak, ii smelled gas all the time and living by a gas station i wouldve never thought it would be my car. Yet the smell followed me everywhere i went with the car. So when i finally looked into it, mind you i never doubted the mercedes brand, but was i wrong again.... I have a fuel leak now on top of my other safety concerns... Scary especially with my kids aboard also i have done more investigating on the abs and it tells me that also my car is at risk of sliding down the road. The car is just sitting on my driveway.. This vehicle is so expensive yet so many problems and none of them are maintenance issues. I have spoken to mercedes corporate and says there is no recall on my car and they cant do nothing about it also that my car is old is probably a maintenance issue. Mercedes cant even stand behind there expensive product... What are we really paying for especially when its unsafe.... My car can blow up any minute....!!!!this is ridiculous and mind you my car isnt that old. Its a 2011!!!! i have had a toyota corolla that hasnt gave me any issues for over 10 years.!! its unacceptable and the fact that mercedes cant even fix my issue even with a safety hazard...!!! i demand something to be done and as soon as possible.please help
Recall the air suspension bags keeps busting also i can't tell how much gas in my tank i replace the back air suspension air bag and now the front has gone out i also replace the suspension leveling value the car bounces when driving
The airmatic system exploded while the car wasat the mercedes benz dealier in modesto, california parked to have the breaks repaired ..according to the dealer the car is no operable due to one of the various airmatic controles exploded while parkedwaiting being services.the explosion was loud and keept the car bouncing for a couple minutes while the other airmatic controles were deflating due to the explotion.more information can be obtained from the mercedes benz dealer in modesto california since the explo tion occurred at their shop
My front air struts, rear air springs and shocks, suspension air compressor, and valve block went out after owning the vehicle for 4 months. I've gotten all those components replaced and i am still having problems with the suspension. My car rocks from side to side, leans on the left side while driving and i can feel every bump and rough spot in the road.
Were told by a mechanic at betten imports in grand rapids, mi, that the suspension was stuck in the 'low' position, causing the tires to become cupped and pitted.after keeping the vehicle for one week, betten's service manager said that it was bad tires and not the suspension.only all season tires available for this body type are not adequate for winter driving, and make driving this vehicle in any precipitation hazardous.driver had ups driver training experience, as well as, on the road sales driving experience.vehicle bounces around the road and tires become cupped and pitted.driver did not have these issues with any previous vehicle.had to replace the tires three times before 44000 miles.we are not sure if this is really an issue with the tires, or if there is a suspension issue with this vehicle, specifically, or the model of this vehicle, in general.very unsafe to drive in the winter.
We were stopped at a red stoplight, out of nowhere there was a loud explosion, shook the whole car and sank, the feeling like we were in a sink hole or like a tire blew but the tire was fine. A loyd hissing sound ensued. Thank god, we were at a stop light and not in a speed that could have been deadly.
My 2011 gl450 mercedes suv is driving sideways one front and one back suspension airbags are not working i feel like my care is going to flip over when i turn. This is a hazardous problem. Can cause accidents a deaths not only on the driver but other people on the road
This car was sold to me as a cpo vehicle from mercedes benz of greenwich with 32k miles in 2014.since ownership all airbags have failed and been replaced except the recalled takata steering wheel air bag. The curtain air bags, rear airbags etc. Are now on the second replacement.the computer failed while driving and the dashboard went completely black and needed to be replaced. The dealership has told me that this year vehicle has continual problems and failures.it the sound like the car should have been recalled.i was told to sell the car privately since the value has plummeted.
Front end noise. Brought to dealer who replaced the right strut. 2 months later same noise on left side. Dealer replaced the left strut. Awaiting results.
Dear lady/gentleman good morningi was driving out from the parking very slow. I do not know what happened but for what i know car increase speed rapidly. I push brakes but doesn't stop as a result my car hit other cars in parking. For what i know steering was lock. Please check if my car had any electronic attack . Thank you in advance[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Were told by a mechanic at betten imports in grand rapids, mi, that the suspension was stuck in the 'low' position, causing the tires to become cupped and pitted.after keeping the vehicle for one week, betten's service manager said that it was bad tires and not the suspension.only all season tires available for this body type are not adequate for winter driving, and make driving this vehicle in any precipitation hazardous.driver had ups driver training experience, as well as, on the road sales driving experience.vehicle bounces around the road and tires become cupped and pitted.driver did not have these issues with any previous vehicle.had to replace the tires three times before 44000 miles.we are not sure if this is really an issue with the tires, or if there is a suspension issue with this vehicle, specifically, or the model of this vehicle, in general.very unsafe to drive in the winter.
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