We found the following complaints for MERCEDES-BENZ E350 (2012)
Read complaints for MERCEDES-BENZ E350 (2012)
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags), but the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the manufacturer and mercedes benz of ft. Pierce (4500 s us-1, fort pierce, fl 34982, (772) 617-0819) and was informed that the part was not available. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
Parts not yet available to mercedes dealership to replace air bags. Taking entirelytoo long .do not want to drive the car with the potential problem described to me
"takata recall"-it has been over 2 years since the recall (nhtsa recall #17v017).this is unacceptable!!i can't get any answers from mercedes-benz.
"takata recall"the airbag was recalled in january 2017 and there is still no remedy/replacement.i've already been driving around for 11 months with a defective airbag that could cost me my life.when are they going to be forced to resolve this?
Takata recalli received a notice at the beginning of the year about the recall but the manufacturer has not provided the dealerships with the ability to correct the issue.
Takata recall--dealership is unable to secure parts for the service to be completed
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of long beach, 2300 e spring st, signal hill, ca 90755) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-367-6372 and was made aware of the failure. The manufacturer stated that there was a pending recall and asked the contact to call back later to check on the availability of the parts. The contact had not experienced a failure. Vin tool confirms parts not available.
I received a letter from mercedes in march 2017 that my vehicle needs to have it's air bag replaced. My dealer in mercedes dealer in calabasas has had no approval or instructions to replace the bag at that time and is not replacing my airbag. I just spoke to mercedes calabasas on 11/3/2017 with the same answer. Please replace my air bag...its been one year and i have been worried that my air bugs will not deploy. I was in an accident and no air bag deployment when someone backed into the front of my car while i was stationary.i buy an expensive car and i have to wait over a year for a defective air bag..this is unacceptable! the fact i have had this car since it was manufactured with a defective bag is not mercedes way of doing business. I want the car replaced if the air bags aren't replaced immediately. I am putting my 13 year old daughter and family at r
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to mercedes-benz of tyler (3274 professional dr, tyler, tx 75701, (903) 534-7060) three times and the contact was informed that the part was not available. The manufacturer was contacted approximately four times and stated that the contact was pending on their list. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Received safety recall interim notice of passenger air bag being rupture on march 2017 it's been about tenmonths, and no replacement letter yet, thank you
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken in for service at walter's mercedes-benz of riverside (3213 adams st, riverside, ca 92504), but the parts were not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 mercedes-benz e350. The contact received an unknown recall notice regarding the air bags. Mercedes-benz of fort myers (15461 s tamiami trl, fort myers, fl 33908, (800) 351-7403) and the manufacturer were contacted. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 mercedes-benz e350. The contact stated that nhtsa campaign number: 19v010000 (air bags) exceeded a reasonable time for repair. The contact received the recall notification in march of 2019. The contact spoke with tafel motors (4156 shelbyville road, louisville, ky 40207, (502) 532-8899) and was informed that parts were unavailable for the repair.the manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
2012 mercedes benz 350e. Consumer writes in regards to passenger side airbag safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
I received a letter from mercedes benz asking me to make an appointment with a dealer to get the repairs made to the faulty airbags.the dealer on 5 occasions has said that they don't have the necessary parts.
The contact owns a 2012 mercedes-benz e350. The contact stated that the vehicle was included in an unknown recall regarding the air bags, but there was no remedy for the defect. The manufacturer and mercedes-benz of richmond (225 w broad st, henrico, va 23294, (804) 755-9300) were contacted and stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue; however, the contact had not received a response. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Takata recall. I cannot get this service from my mercedes benz dealer because they do not have the parts from mercedes benz usa to fix this. I've called multiple dealers and i get the same answer. They tell me to either check back or call mercedes benz usa about the situation.
Takata recall.i received a letter in march 2017 informing me of recall on the takata airbag.to date nothing has been done to correct this defect.i am concerned of my safety and my passengers.when will this situation be corrected?march 2019 will be 2 years since i received this notification.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes of delray, 1001 linton blvd, delray beach, fl 33444, phone number: (561) 291-6095), but the part for the repair was not available. The manufacturer was made aware of the issue and stated that they did not know when the part would become available. No further assistance was offered. The contact had not experienced a failure. Vin tool confirms parts not available. Consumer stated car is cpo- mercedes certified,asked delray mercedes -david- he said, "nobody has been injured in a mercedes," yet. Updated 8/1/18
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for nhtsa campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of beverly hills (9250 beverly blvd, beverly hills, ca 90210, (310) 659-2980) and was informed that the parts were not available. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Nothing yet...recall notice for airbags went out 18 months ago but there is still no replacements available.
Takata recall it has been a year since the notification of a side air bag defect which could injure or kill a passenger, and i have heard nothing from mercedes benz. The local dealer in sarasota, fl says they have no information regarding the replacement. If they are manufacturing vehicles with safe air bags, then why can't they fix mine?
The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keyes european, llc (5400 van nuys blvd., van nuys, ca) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall , it has been 2 1/2 years since i recieved nhtsa recall # 17v017. After numerous attempts with the local mercedes-benz deanship they are unable produce the part necessary to correct the issue.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for nhtsa campaign number: 17v017000 (air bags). The contact stated that the manufacturer failed to provide the part within a reasonable time frame. Months later, while driving less than 5 mph, another vehicle failed to stop and crashed into the front passenger side of the contact's vehicle. None of the air bags deployed. The driver sustained neck, back, right shoulder, right arm, and left knee injuries. Medical attention was received. A police report was filed. The vehicle was towed to park place motorcars mercedes-benz fort worth (5601 bryant irvin rd, fort worth, tx 76132, (817) 310-9745) to be diagnosed. The manufacturer was notified. The approximate failure mileage was 93,000. Vin tool confirms parts not available.
Takata recallthis recall has been outstanding for over a year.i am told that mercedes benz still has no idea when the repair will be made.this is outrageous.mercedes benz is knowingly putting people's lives at risk.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called viti mercedes-benz (975 fish rd, tiverton, ri 02878) and was informed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts may become available in november of 2020. The contact had not experienced a failure. Vin tool confirms parts not available.*dt
Takata recall. The contact owns a 2012 mercedes-benz e350.the contact received notification of nhtsa campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer stated that the parts were on backorder until 2020. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: local dealership said that replacement parts are not available.
A recall for air bags was initiated in 2017.it is almost 2020.why is it not fixed?
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for nhtsa campaign number: 18v043000 (air bags). After contacting mercedes-benz of georgetown (7401 s i-35, georgetown, tx) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were not available. The contact had not experienced a failure. The vin was unknown.
2012 mercedes benz e350. Consumer writes in regards to a safety defect with the passenger side airbag. *ldthe consumer stated the recall repair exceeded a reasonable amount of time. Updated 11/22/2017
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to mercedes-benz of temecula (40910 temecula center dr, temecula, ca 92591) who stated that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) approximately 2 years ago, and contacted the dealer atlanta classic cars mercedes-benz pre-owned (2586 satellite blvd, duluth, ga 30096) who informed him that parts were not yet available. The dealer also stated they would be in contact when parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.*dt
The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of chandler (7450 w orchid ln, chandler, az 85226, (480) 470-8687) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The vin was unknown.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of fort myers, 15461 s tamiami trail, fort myers, fl 33908, (800) 351-7403) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The repair has not happened...takata recall.i have waited 2 years.
Takata recall-i was notified when i purchased my mercedes benz e350 coupin april of 2017 a recall was necessary. I have repeatedly contacted mercedes benz of henderson, nv to replace the passenger airbag. They say there is no remedy available as of yet and none in the near future. I am concerned the airbag may deploy and injure or kill myself or my passenger.i need to know what steps to take to remedy the recall failure of mercedes benz. No problems as of yet but am concerned for the future.
Takata recall received mail saying the airbag may kill me but the parts will not be available until december 31, 2018, almost 12 months from today.
Takata recall: this recall was in january 2018 and the car's airbags still have not been replaced and they have no idea when they can replace them.this is un-acceptable.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact stated that the recall notice for nhtsa campaign number: 17v017000 (air bags) was received in january of 2017. After contacting mercedes-benz of coral gables (300 almeria ave, coral gables, fl), the contact was informed that the parts needed to repair the defect were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
My local dealer (mercedes benz of fort myers) has not had the parts to fix this recall, and has no idea when they will have them. It's been two years since the recall was issued, with no resolution.
The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Keyes european mercedes-benz (5400 van nuys blvd, sherman oaks, ca 91401, (818) 461-3900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350c. The contact received a recall notification for nhtsa campaign number: 17v017000 (air bags). The manufacturer and an unknown dealer were notified and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Letter from senator bill nelson on behalf of constituent's recall notice received in jan 2017 for takata passenger side airbag for 2012 e350 mercedes benz and replacement parts to fix the recall and no passengers allowed in the car. *ldthe consumer stated the recall repair exceeded a reasonable amount of time.updated 09/14/2017
There was a recall on my front passenger air bag that was replaced around february 2020, based on a recall.the other day my front right passenger air bag malfunction warning signal appeared on the dash board.after bringing it into mercedes benz - i was notified that my passenger right side air bag needed replacement. I was told it would cost $1,800 to replace. Shouldn't this be a part of the air bag recall?
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notification for nhtsa campaign number: 17v017000 (air bags) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (penske mercedes-benz, 2010 e garvey ave, west covina, ca 91791) confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. Bergstrom mercedes-benz (enterprise motor cars - 3002 n. Victory ln, appleton, wi 54913, (800) 396-7554) and mercedes-benz of naples (501 airport-pulling rd, naples, fl 34104, (239) 227-2622) were contacted andconfirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350a. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of sarasota, 4754 clark rd, sarasota, fl 34233) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a notification of nhtsa campaign number: 17017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer, atlanta classic cars in atlanta, georgia (770-279-3600) confirmed that the part was not yet available. The contact did not receive a response from the manufacturer. The contact had not experienced a failure. Vin tool confirms parts not available.updated 08/09/17*ljupdated 10/12/2017
Takata recall has not been performed on my vehicle.i don't feel safe driving this car.
I have been waiting three years for repair of the passenger airbag, takata, that has been recalled.passengers are afraid to drive in the vehicle, rightfully so.i think three years is more than enough time to accomplish a repair.i would like a repair.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 mercedes-benz e350c. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of mckinney (2080 n central expy, mckinney, tx 75070, (844) 302-4009) was contacted and confirmed that the parts were not available. The dealer did not know when the parts would arrive. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact stated that the air bag warning indicator illuminated. The vin was included in nhtsa campaign number: 17v017000 (air bags). The contact stated that mercedes-benz of jacksonville (located at 10231 atlantic blvd, jacksonville, fl 32225, (866) 955-5901) exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received a recall notification for nhtsa campaign number: 17v017000 (air bags); however, the manufacturer had not repaired the vehicle within a reasonable amount of time. The dealer (mercedes-benz of stevens creek, 4500 stevens creek boulevard, san jose, california 95129) confirmed that the parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall for airbags are not being taken seriously by the dealership and they keep delaying fixing the airbag. The dealership is the laguna niguel mercedes where we bought the car from.
The contact owns a 2012 mercedes-benz e350. The contact stated that the vehicle failed to start and the air bag warning indicator was illuminated. The vehicle was taken to an independent mechanic where it was determined that the battery needed to be replaced. The vehicle was taken to mercedes-benz of san jose (3000 e capitol expressway, san jose, ca 95148, (408) 214-3009) where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v014000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of daytona beach (1188 n tomoka farms rd, daytona beach, fl 32124, (386) 675-4677) who stated that the parts were not available. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure. The vin was invalid.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The contact called mercedes-benz of laguna niguel at 949-558-3644 (located at 1 star dr, laguna niguel, ca 92677) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Consumer stated we have called and went to the dealer several times. Always they say, not available! it has been a couple of years.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the part was not available and was taking too long. The contact stated that the manufacturer's website did not confirm when the parts would be available. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Recall date was close to (2 yr) year ago .recall date was 1/18/2017 and it is now 1/10/2019and the dealership says it still does not have replacement air bags.passengers refuse to sit in the front passenger seat.use of the vehicle has been compromised
Takata recall: dealers indicate they do not have parts. I want to sell my car but can not.
The contact owns a 2012 mercedes-benz e350. While driving 40 mph, the contact's vehicle was involved in a side impact collision with another vehicle headed in the same direction. The other vehicle swerved away from the contact's vehicle, but was then impacted by the front bumper of the contact's vehicle. The contact stated that neither the driver's nor the passenger's frontal air bags deployed. A police report was filed. The contact sustained injuries to the neck, back, and leg, which required medical attention. The passenger sustained similar injuries and also sought medical attention. The vehicle was towed to a tow lot. Mercedes-benz of myrtle beach (936 jason blvd, myrtle beach, sc 29577, (843) 848-6800) and the manufacturer were informed of the failure. The vehicle was not diagnosed or repaired. The vehicle was included in nhtsa campaign number: 17v017000 (air bags). The approximate failure mileage was approximately 115,000. *dt*as*dt
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of houston greenway, 3900 southwest fwy, houston, tx 77027, (713) 489-2111) did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2012 mercedes-benz e350. The contact received a notification of nhtsa campaign number: 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. The contact called mercedes- benz of plano (972-599-0909) where it was confirmed that the part was not yet available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall.i was issued a takata recall for defective airbags december 2017 stating that "the defect in your driver, passenger, or both driver and passenger frontal airbag inflators may cause the airbag to explode during airbag deployment and could result in metal fragments striking the front occupants, possibly causing serious injury or death."the recall notice states that replacement parts are expected to be available by december 31, 2018.as of today february 17, 2018, over 1 year later, the nhtsa website says "recall incomplete, remedy not yet available."this is completely unacceptable.i bought a mercedes with the impression that mercedes stands behind its high safety rating and crash test rating.if the airbag causes serious injury or death upon deployment in a crash, then the high safety rating is irrelevant.i have been driving this car around for more than 1 year risking possible injury or death because this matter has not been resolved yet. There needs to be some recourse.mercedes should stand behind its products and compensate its loyal clients if it cannot resolve this issue within a timely manner.in my opinion, over 1 year and counting is not considered a timely manner.
The contact owns a 2012 mercedes-benz e350. The contact received a recall notice for nhtsa campaign number: 17v017000 (air bags). When the contact initially received the notice, she contacted park place motorcars mercedes-benz arlington (4201 beltway pl, arlington, tx 76018, 833-666-5434) and was informed that there were no remedies for the recall. The manufacturer was not contacted. The vehicle was not repaired. The contact had not experienced a failure.
The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of delray (1001 linton blvd, delray beach, fl 33444, (561) 291-6095)confirmed that the part was not yet available. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (park place motorcars mercedes-benz grapevine, 1300 texan trail, grapevine, tx 76051 (817) 310-7300) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (w.i. Simonson mercedes-benz, 1626 wilshire blvd, santa monica, ca 90403, (855) 677-2690) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.updated 11/07/17*ljupdated 7/18/18
Takata recall. The contact owns a 2012 mercedes-benz e350. The contact received notification of nhtsa campaign number: 17v017000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of beverly hills at (310) 659-2980 (located at 9250 beverly blvd, beverly hills, ca 90210) and was informed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" air bag not available to dealer to install
The contact owns a 2012 mercedes-benz e350. The contact stated that the vehicle failed to start and the air bag warning indicator was illuminated. The vehicle was taken to an independent mechanic where it was determined that the battery needed to be replaced. The vehicle was taken to mercedes-benz of san jose (3000 e capitol expressway, san jose, ca 95148, (408) 214-3009) where it was diagnosed that the fuse box needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 81,000.
The key in the electronic ignition switch is not recognized causing the car to suddenly throw itself into park while the vehicle is still in motion, at speeds as high as 6 mph, per service bulletin #li54.25-p-056472. The issue is intermittent and unpredictable and puts the driver at great risk of an accident because the car stops violently and without warning to the cars behind. The car can be put back into drive and as soon as you start driving again, it will immediately throw itself back into park, which sometimes happens over and over again. This has put me in the position of having entered an intersection only to have my car stop in the middle of the intersection. I've been nearly hit from behind or side several times due to the unexpected and sudden stop my car made when this happened. Despite reporting the tsb to the mercedes dealership, they would not cover the out of warranty repair because they said it's "only a service bulletin and not a safety recall." this is very clearly a safety issue and there are hundreds if not thousands of drivers and cars affected based on internet searches of mb and auto forums.
I started my car and it made a big loud noise from engine then i start getting all messages on screen that every things not inoperable. Even the gear shift was locked and the more i kept the car on the more noise was making. Its like i am pushing hard on gas panel.
50% of the time car is placed in reverse back up camerascreen has no picture just a black screen. Mercedes benz of austin ran diagnostics but could not find a problem. I am aware that there is a recall for earlier models on the back up camera but recall does not include 2012 e350. Problem started about 2 years or so ago. It is an intermittent problem starting about 2 years ago and has been ongoing.
My 2012 mercedes e350 has oil contamination of the wiring harness. The oil has also damaged other components in the engine compartment including oxygen sensors; probes and ecu(computer)this is very expensive damage.mercedes-benz had had recall for this problem in the past but the recall did not extend to the 2012 model year.they need to do another recall for this ongoing problem.this is a major safety hazard, as the car could stall in traffic without warning
The contact owns a 2012 mercedes benz e350. The contact stated that the wiring harness in the trunk of the vehicle was defective.the defect caused the trunk lid to not open. The vehicle was taken to mercedes benz of ann arbor (570 auto mall dr, ann arbor, mi 4810 where it was determined that the wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000. Vin unavailable.
The contact owns a 2012 mercedes-benz e-350. While driving approximately 45 mph, a "pre safe inoperative see owner manual" warning message appeared. The vehicle decelerated spontaneously. The contact coasted the vehicle to the side of the road to a complete stop and shut off the vehicle. The contact restarted the vehicle after a few minutes and it returned to normal. The failure recurred once the contact arrived home. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The vin was invalid. The approximate failure mileage was 72,000.
1. Backup camera will periodically display a blank screen when shifted into reverse. System has to be shutdown and restarted to get the camera to work again. Tends to happen on rainy days when camera most needed. No accident has occurred as a result to date. Date of last occurrence is an approximation. 2.distronic plus system (adaptive cruise) will disengage unexpectedly when coming to a stop in traffic or if in stop and go traffic. The system beeps once and a red light flashes, but this is easily missed if radio is playing or driver is distracted. This has almost caused several roll forward rear-end collisions, prevented only by quick driver intervention. Neither issue has been addressed with the dealer since the vehicle is out of warranty.
The cam solenoid sensors are picking up oil, then it is being disbursed in to the electrical systems of the vehicle. It is flowing into, o2 sensors making the vehicle run in a full rich mode, it is reaching the computer system that runs the entire vehicle.this repair can cost upwards of $8000.i have done online research and it is a very common issue amongst many mercedes vehicles. The issue is a known problem, it was being repaired but mercedes stopped the repair.it comes from an internal issue, not a fail to maintain problem.i contacted mercedes, they say they don't know of the issue, but they did tell me, they know how to fix the problem for a cost of over $ 5000. To us. Online searches have resulted in many complaints by owners.regular driving is a result of the issue.now we can't drive out vehicle due to fear of the oil in the electrical lines reaching our cpu for the entire car, which will result several thousand more dollars on top of the repair cost.we have paid $ 800. At this point only to be told, do not drive the care or worse damage will occur. So we have a beautiful car that is collecting leaves and dust.i await your response, garyw. Smith.we contacted mercedes bens of raleigh nc, they are our contact point, they don;t know of an issue but know the cure for $5000. Plus dollars, hmmm, curious...
I attempted to start the car and it would not crank. I called mercedes service and they sent service to jumpstart the car. The car finally started. As i began to drive, a warning light stating "power steering malfunction - check owners manual" came on. With considerable difficult, i avoided the curb in the parking lot and managed to get the car to a parking space. The "power steering malfunction" indicator would not come off even after turning the car off and on again. The car became undrivable.
Car automatically shifts to park when going below 10mph or when braking
The contact owns a 2012 mercedes-benz e350. The contact stated that while driving at speeds under 5 mph, the transmission independently shifted into park causing the vehicle to abruptly stop. The contact indicated that the failure occurred during warmer weather. The failure occurred on multiple occasions. The vehicle was taken to international autos group located at 2400 s. 108th milwaukee wi 53227, to be diagnosed. The contact was informed that the ignition key was not recognized. The ignition switch was replaced and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 66,400.
I started my car and it made a big loud noise from engine then i start getting all messages on screen that every things not inoperable. Even the gear shift was locked and the more i kept the car on the more noise was making. Its like i am pushing hard on gas panel.
Engine.problem started in march 2017.2012 e350 conv made a loud grinding metal on metal noise on cold start, but would fade out in a few seconds.brought car to dealer, who said mechanics could not duplicate problem.brought car home and car continued to make grinding noise.took video of noise on cold start so i could show my service advisor.mercedes said to replace engine tensioners, total cost of repair 1900.00.brought car home.car continues to make grinding sound on cold start.brought car back.mechanics suggested changing the oil pump, total cost 570.00.brought car home, and car continued to make grinding noise on cold start.brought car back to dealer for the third time, who then called mercedes for advice.service advisor said mercedes thinks that the car has a camshaft problem and the cost of parts alone would be over 5000.00.my car was in the shop for over 2 months and there was still no definitive answer as to what was causing the grinding metal on metal noise.this is absurd as i have had my car serviced regularly and it is garaged in great condition.this is obviously an engineering/mechanical defect and should be considered a lemon since mercedes has not been able to fix or diagnose the problem in a timely manner.as of today, feb 17, 2019, my car is still making a grinding metal on metal noise on both cold and warm start.just wondering if one day my engine will suddenly blow up on cold start...
Fan fire.oil smelling smoke which turned to flames.
The cam solenoid sensors are picking up oil, then it is being disbursed in to the electrical systems of the vehicle. It is flowing into, o2 sensors making the vehicle run in a full rich mode, it is reaching the computer system that runs the entire vehicle.this repair can cost upwards of $8000.i have done online research and it is a very common issue amongst many mercedes vehicles. The issue is a known problem, it was being repaired but mercedes stopped the repair.it comes from an internal issue, not a fail to maintain problem.i contacted mercedes, they say they don't know of the issue, but they did tell me, they know how to fix the problem for a cost of over $ 5000. To us. Online searches have resulted in many complaints by owners.regular driving is a result of the issue.now we can't drive out vehicle due to fear of the oil in the electrical lines reaching our cpu for the entire car, which will result several thousand more dollars on top of the repair cost.we have paid $ 800. At this point only to be told, do not drive the care or worse damage will occur. So we have a beautiful car that is collecting leaves and dust.i await your response, garyw. Smith.we contacted mercedes bens of raleigh nc, they are our contact point, they don;t know of an issue but know the cure for $5000. Plus dollars, hmmm, curious...
The car shuts off randomly at stop lights. I cannot tell it is off until we are a green light and then i have to start the car. Cars behind me have almost hit me
The contact owns a 2012 mercedes benz e350. While the vehicle was parked and the key was removed from the ignition, the vehicle jerked and rolled backwards before stopping independently. In addition, the contact heard an abnormal noise and the vehicle veered to the left when reversing. The dealer was unable to diagnose the failure but made the following repairs: the cover on the front passenger side cylinder head, removed/installed a seal, non-return valve, chain tensioner, sealant mb, flange gasket, hexalobular bolt, the cover on the front driver side cylinder head, removed/installed a seal, left and right secondary drive chain tensioners, front cover cylinder, and the check valve. On another occasion, the vehicle rolled in reverse and crashed into the bumper of another vehicle. The door of the vehicle bruised the contact and medical attention was required. The vehicle was towed to the dealer. A police report was not filed. The dealer was not able to diagnose the failure and the vehicle remained at the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 5,597.
While driving on an express way in dallas, texas my gps made an error concerning an exitand i was required to divert quickly to the left to make exit lane .time was 6:00 pm ,heavy traffic conditions and road and weather conditions were excellent and dry. My mercedes pre activated a skid mode and there was approximately a 70% cut back in engine power .a yellow engine light came on and skid mode came on operator screen but there was no skidding taking place. I was helpless with no power to keep up with the 50-60 mph traffic while trying to get into lane .consequently a semi tractor struck my left rear fender /bumper causingdamage to my mercedes. There was no damage to the tractor. According to mercedes the vehicle was supposed to do this asa safety feature. If this is true then they actually in my opinion while developing safety features created another un safe condition where as the semi could have run over my wife and i killing us both. This was truly a near miss and we are very much concerned about it happening again to us or some one else, resulting in a fatal accident, not just a fender bender. Mercedes is in denial concerning any un safe condition and refused to take any responsibility for any damage that this car caused. Please review this vehiclefor possible call back before some one does get seriously injured. Perhaps skid mode or traction control may be helpful but engine cut back and power loss needs to be left to the operator not the vehicle controllingit's self. Your help would be graciously appreciated.
My 2012 mercedes e350 has oil contamination of the wiring harness. The oil has also damaged other components in the engine compartment including oxygen sensors; probes and ecu(computer)this is very expensive damage.mercedes-benz had had recall for this problem in the past but the recall did not extend to the 2012 model year.they need to do another recall for this ongoing problem.this is a major safety hazard, as the car could stall in traffic without warning
The contact owns a 2012 mercedes-benz e350. The contact stated that at start-up, the check engine warning light illuminated. The vehicle was taken to mercedes-benz of sacramento (1810 howe ave, sacramento, ca 95825) where the vehicle was diagnosed with a defective o2 sensor. The contact stated that before agreeing to the repair, he requested that the mechanic inspect the camshaft sensor for a possible link to the failure. The contact was informed that failure had in fact started with the defective camshaft sensor and spread to the o2 sensors and wiring harness. The contact was then given an estimate for the repairs. The manufacturer had been notified of failure and offered financial assistance for the repair but offered no additional assistance. The repair was still pending. The failure mileage was 87,000.
2012 e350 coupe. Car was making an odd "clunking" noise when started, but would fade or idle out after a couple of seconds. Took it into mb service today and was just informed that my car has a camshaft problem and it's wearing on the right cylinder head. Service rep says they have seen several cars come in with the same issue. Repairs cost $9,000! seems like an engineering/mechanical defect as i was told there was nothing i could have done to prevent this issue.
When starting the vehicle has a slow start.when in motion the vehicle drives rough, and cuts off, then the check engine light came on.this vehicle has a great maintenance record only serviced at the mercedes dealer and has 0nly 54000 miles.this is clearly an engineering issue which was a safety issue.mercedes repaired.they found the camshaft damaged, head damaged, and gear damaged and replaced camshaft and gear only.they charged my for their engineering failures $4874.38. For this engineering and safety faikure i believe this vehicle should be recalled before the lost health and life is lost, and owners should be recompense for the damage.
'experienced rattling sounds and took vehicle for inspection to mercedes-benz of tucson (mbt) on 5/9/18'inspection found secondary chain tensioners producing rattling noise until oil pressure is built up. Est cost of repairs $1497.94. Receipt reads: no consequential damage to be expected'july 2018 check engine light. Autohaus tucson found engine light related to damaged temp sensor wiring; repaired pack rat damage wiring for ambient temp sensor'oct 2019 check engine light on; mbt inspection; diagnosis: fault code #p001685-position of intake camshaft is implausible to the position of the crankshaft bank 1; engine out of time due to cam adjuster failure'mbt stated that they could start repairs until after 11/18/19 as the specialty tech was unavailable'contacted mbt regularly until they were able to take vehicle in on 12/2/19. 'to date,vehicle has been in the possession of mbt for 119 days 'cost and diagnosis have grown exponentially from $1497 to a whopping $12,000 for extensive engine repairs! 'mbt stated that after repairs were completed, the engine did not operate properly, and they would need to 'break the engine down' again to find the problem'found the engine was cracked and the cost reflect problems found inside the engine after subsequent repairs were completed'i have maintained regular maintenance schedules and question whether such damages result from neglect on the part of mercedes benz of tucson or of a manufacturing flaw of the 2012 e350 engine.neither is satisfactory'to date, mbt have not supplied me with any tech notes or verification of said damages/repairs'requesting your assistance in determining if problems exist with the flawed service of mercedes benz of tucson or of a much larger issue with flaws in the manufacturing of 2012 e350 engine. 'at this point, i am not confident that the vehicle is safe to drive
Ticking/ tapping noise from the engine bay when car is excelerating, especially when going uphill.
1. Backup camera will periodically display a blank screen when shifted into reverse. System has to be shutdown and restarted to get the camera to work again. Tends to happen on rainy days when camera most needed. No accident has occurred as a result to date. Date of last occurrence is an approximation. 2.distronic plus system (adaptive cruise) will disengage unexpectedly when coming to a stop in traffic or if in stop and go traffic. The system beeps once and a red light flashes, but this is easily missed if radio is playing or driver is distracted. This has almost caused several roll forward rear-end collisions, prevented only by quick driver intervention. Neither issue has been addressed with the dealer since the vehicle is out of warranty.
The contact owns a 2012 mercedes-benz e350. The contact stated that the vehicle emitted an abnormal fuel odor. The contact contacted the dealer mercedes-benz of south orlando - address: 4301 millenia blvd, orlando, fl 32839; phone: (407) 374-0033) who informed the contact that the fuel filter flange was fractured. The contact was informed that the failure was related to nhtsa campaign number: 12v557000 (fuel system, gasoline) however, the vin was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 120,000.
The contact owns a 2012 mercedes-benz e350. The contact noticed an abnormal fuel odor inside the vehicle. The vehicle was taken to park place motorcars mercedes-benz dallas (6113 lemmon ave, dallas, tx 75209, (214) 736-5753) where it was diagnosed that the fuel filter was cracked and needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
The contact owns a 2012 mercedes-benz e350. The contact stated that he noticed a strong fuel odor throughout the vehicle. The contact called mercedes-benz of arrowhead located at 9260 w bell rd, peoria, az 85382 where an appointment was scheduled and the contact stated that the dealer gave a verbal diagnoses but the vehicle was not physically diagnosed or repaired. The contact referenced nhtsa campaign number: 12v557000 (fuel system, gasoline). The contact stated that he was concerned due to the state he resides, that the failure could cause a fire. The manufacturer was not notified of the failure. The approximate failure mileage was 69,700.
The contact owns a 2012 mercedes-benz e350. The contact noticed an abnormal fuel odor inside the vehicle. The vehicle was taken to park place motorcars mercedes-benz dallas (6113 lemmon ave, dallas, tx 75209, (214) 736-5753) where it was diagnosed that the fuel filter was cracked and needed replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 90,000.
When pushing gas pedal to the floor to pull out in traffic the car went into limp mode and would not accelerate. Took to dealer and error code is gas pedal sensor.dealer said it is an issue with the ecu wire harness.this is a known issue.i could have been killed.has happened 3 times now and dealer has been unable to fix it.
My 2012 mercedes e350 has oil contamination of the wiring harness. The oil has also damaged other components in the engine compartment including oxygen sensors; probes and ecu(computer)this is very expensive damage.mercedes-benz had had recall for this problem in the past but the recall did not extend to the 2012 model year.they need to do another recall for this ongoing problem.this is a major safety hazard, as the car could stall in traffic without warning
Gasoline smell in cabin as well as garage when refueling with visible gasoline on top of tank.
Mercedes e350 2dr cabrio with 50,000 miles has strong fuel odor on drivers side.mercedes mechanic found leak from left side of fuel tank w/ fuel cover cracked and leaking. Well maintained, single owner car. Mercedes has recalled earlier models with same issue but has not yet recalled this model.dangerous safety issue.strong fuel order smell inside car compartment and while outside divers side.likely fire risk.needs to be addressed asap.
My vehicle is emitting a very strong fuel smell and possible leak coming from the fuel pump. This is located under the rear seat, which had a recall. I believe that the item is faulty and should replaced once again.i reached out to the dealership and to mb corp; but they do not want to take responsibility for their faulty design and product.the vehicle is not safe to drive with the strong vapors, which are dangerous to health. Also, i am forced to leave the vehicle outside of the garage because of my fear that this will cause a fire or explosion, resulting in massive house destruction and possible death.
Takata recall: dealers indicate they do not have parts. I want to sell my car but can not.
Smelled gas fumes around sides of vehicle.repair facility found fuel leak around the fuel filter with subsequent repair.
Strong fuel smell when paked (stationary) in the garage at homeand now can also smell while driving. Car has 56700 miles. This has been going on for a month
Fuel smell while car was parked in garage.condition got worse over a few weeks until fuel could be smelled while driving.took in for repair.fuel filter was found to be leaking on drivers side.
Fuel pump housing (under rear seat,drivers side) cracked and leaking fuel. Car fills with strong fuel vapors withraw fuel collecting on top of fuel pump housing. This was noticed while driving, pulled rear seat cusion to discover raw fuel inside car.
When starting the vehicle has a slow start.when in motion the vehicle drives rough, and cuts off, then the check engine light came on.this vehicle has a great maintenance record only serviced at the mercedes dealer and has 0nly 54000 miles.this is clearly an engineering issue which was a safety issue.mercedes repaired.they found the camshaft damaged, head damaged, and gear damaged and replaced camshaft and gear only.they charged my for their engineering failures $4874.38. For this engineering and safety faikure i believe this vehicle should be recalled before the lost health and life is lost, and owners should be recompense for the damage.
The contact owns a 2012 mercedes benz e350. While the vehicle was parked and the key was removed from the ignition, the vehicle jerked and rolled backwards before stopping independently. In addition, the contact heard an abnormal noise and the vehicle veered to the left when reversing. The dealer was unable to diagnose the failure but made the following repairs: the cover on the front passenger side cylinder head, removed/installed a seal, non-return valve, chain tensioner, sealant mb, flange gasket, hexalobular bolt, the cover on the front driver side cylinder head, removed/installed a seal, left and right secondary drive chain tensioners, front cover cylinder, and the check valve. On another occasion, the vehicle rolled in reverse and crashed into the bumper of another vehicle. The door of the vehicle bruised the contact and medical attention was required. The vehicle was towed to the dealer. A police report was not filed. The dealer was not able to diagnose the failure and the vehicle remained at the dealer. The manufacturer was notified of the failure. The approximate failure mileage was 5,597.
The contact owns a 2012 mercedes benz e350. The contact stated that the vehicle was secured with the engine turned off when the vehicle rolled away in reverse independently and as the contact was exiting the front driver's side door. The contact was knocked to the ground by the open door, which then crashed into the rear fender of an unoccupied and parked vehicle. The vehicle continued to roll away and came to a stop when encountering a nearby curb. The contact sustained bruises all over the body and required medical attention. A police report was not filed of the incident. The vehicle was towed to an authorized dealer. The manufacturer was notified of the failure. The approximate failure mileage was 6,000.
Vehicle stops accelerating while driving.this has happened 4 times.at all other times, vehicle drives normally.problem has occurred when accelerating after vehicle brakes have been applied to slow down.this is an automatic transmission and it seems that the car is not down shifting or the auto clutch is not engaging to allow down shift while accelerating.it drives like it's in 4th gear when it should be in 1st or 2nd gear if it were a manual transmission. There is a grinding sound as ifthe clutch was not pushed in fully while shifting if it were a manual transmission.at this point the car will only go about 10-15 mph until engine is turned off.when car is restarted, it runs normally.no check engine light comes on.dealership states no fault codes were stored and they can not fix it unless they have a fault code or see it happen.they did road test it, but it didn't happen while they had the car.they did update the software to the transmission and hope that might fix the problem. I think this is a safety issue, because it happens without warning intermittently.i asked that they call the car engineers and ask what 3 -5 parts or sensors could be causing the problem and check to see if they are working properly, but they said no.they want me to try to drive to the dealership when it happens (not possible, no acceleration) or call for service and leave the car running until someone can get there to identify the problem.if a car or truck were coming up behind me or i was trying to merge onto a highway and this problem happened, i would not be able to accelerate and get out of the way.
The contact owns a 2012 mercedes benz e350. While driving below 10 mph, the transmission would suddenly malfunction and caused the vehicle to abruptly stop. The cause of the failure was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 78,000.
While driving on an express way in dallas, texas my gps made an error concerning an exitand i was required to divert quickly to the left to make exit lane .time was 6:00 pm ,heavy traffic conditions and road and weather conditions were excellent and dry. My mercedes pre activated a skid mode and there was approximately a 70% cut back in engine power .a yellow engine light came on and skid mode came on operator screen but there was no skidding taking place. I was helpless with no power to keep up with the 50-60 mph traffic while trying to get into lane .consequently a semi tractor struck my left rear fender /bumper causingdamage to my mercedes. There was no damage to the tractor. According to mercedes the vehicle was supposed to do this asa safety feature. If this is true then they actually in my opinion while developing safety features created another un safe condition where as the semi could have run over my wife and i killing us both. This was truly a near miss and we are very much concerned about it happening again to us or some one else, resulting in a fatal accident, not just a fender bender. Mercedes is in denial concerning any un safe condition and refused to take any responsibility for any damage that this car caused. Please review this vehiclefor possible call back before some one does get seriously injured. Perhaps skid mode or traction control may be helpful but engine cut back and power loss needs to be left to the operator not the vehicle controllingit's self. Your help would be graciously appreciated.
The contact owns a 2012 mercedes benz e-350. The contact stated that the front driver and passenger side seat belts became inoperable while driving 35 mph and above. The contact stated that the seat belt would continuously vibrate against his shoulder. The seat belt would vibrate so uncontrollably that the contact would have to tuck the belt under his arm to drive safely. The vehicle was taken to an authorized dealer three times, and they were unable to repair it. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 15. Updated 12/28/11*ljthe consumer stated he was not able to use the seat belts. Updated 03/16/12
Driver's side seatbelt stopped extending half-way out then would not retract.28,882 miles on the car.could not secure seatbelt to drive the vehicle.
Lnconsumer stated seat belt suddenly failed to retract. Vehicle was repaired by a dealer but manufacterer declined toreplace or reimburse the consumer.
The contact owns a 2012 mercedes-benz e350. The contact stated that the preset seat belt function was inoperable and the seat belt warning indicator illuminated. The vehicle was taken to mercedes-benz of georgetown (7401 i-35, georgetown, tx 78626, (512) 930-6150) where it was diagnosed that the seat belt system and electrical connection needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and provided a 30 percent discount towards the repair. The failure mileage was 61,000.
The interior dash vents (shiny items) are reflected unto the side mirrors making it dangerous when changing lanes because one cannot be sure what one is seeing in those lanes because the reflection is very pronounce.these vents and other dash items are also reflected on the windshield, almost like an obstruction when one is driving.in addition, the adjustable front seats, are so uncomfortable that one is constantly adjustingthe seat setting while driving.these issues can cause quite a distraction and are obviously dangerous.when we reported these items to the dealership, mbcharlotte, and mbusa, they took no action.if there was ever an accident with this vehicle, and the cause and effect was related to these issues as contributing factors, how can one ever prove that they caused the accident or contributed to the cause.one would need a whole lot of experts to show that the manufacturer build in the problem by not addressing it, or testing for the effect that these issues cause the driver('s). One of the dealers product expert, solution to the reflection problem was to roll down the windows when driving to get rid of the reflections. The individual who sold us the car, [xxx],tells me, now, that he notices this reflection on all these cars.the dealership is indifferent about these items brought to their attention.even though they, in our eyes, are safety issues.hopefully nhtsa can look into this and can do something to resolve it.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 mercedes benz e350. Consumer writes in regards to electric wiring in seats. *ldthe consumer stated the stitching on front seat was disintegrated and the seat was coming apart.the dealer offered to replace the seats on a goodwill basis, but the consumer would have to pay the labor cost. The consumer believed this was unreasonable.
The driver seat plastic/chrome handle. Is separating from the plasticthe chrome has become a sharp piece of metal. When i reached in the car it caused a 2.5 inch laceration on my forearm, had to have seven stitches, antibiotics and a tetanus shot.
Rusted brake lines causing brake fluid leaking and loose break pedal. This is severely affecting break system performance and vehicle safety.mb dealer quoted $2910.00 plus tax for replacement.
The contact owns a 2012 mercedes benz e350. While driving at approximately 55 mph, the steering wheel was very difficult to turn. The vehicle was towed to the dealer who diagnosed that the power steering assembly needed to be replaced. The vehicle was repaired. The contact also stated that while driving at various speeds, there was a loud banging noise coming from the subframe. The vehicle was taken to the dealer where the failure was unable to be duplicated. The manufacturer was not notified of the failure. The failure mileage was 1,000.
I have a 2012 mercedes benz e 350 that i purchased in buffalo, ny. My vehicle has about 75,000 miles on it. My vehicle is registered in michigan and a usa vehicle.i am currently working on an assignment in canada.on march 5, 2019, i went to drive the vehicle from my hotel parking lot in ottawa, canada on a trip to buffalo, ny when i heard the vehicle making loud noises towards the front end and the ability to steer was lost. The vehicle would not turn and was essentially immobilized.i left it as is and had it towed to star motors mercedes, 400 w hunt club rd, nepean, on k2e 1b2, canada. From the mechanics -the vehicle's electronic steering box bolts broke from exposure to salt just as stated in this article where mercedes benz in fact recalled 21,500 of these vehicles in canada, but not in the usa? https://canada.autonews.com/automakers/mercedes-benz-canada-recalls-21500-vehicles-where-road-salt-used my e350 has been exclusively driven in buffalo, detroit, toronto and ottawa, canada, all areas where salt is utilized in huge quantities. The price to service and correct this issue where mercedes clearly admits there are issues with those bolts is $4300 canadian.i am glad that this did not happen on the highway as it could have been fatal. I am writing to the nhtsa to request that this recall be valid for all areas where salt is utilized in the us as this mechanical failure could cause vehicle accidents resulting in death or bodily injury if not rectified. I hope nhtsa understands this issue is not just in eastern canada as buffalo and detroit uses more salt on the roads that most cities in canada.the mercedes dealerships that i spoke too, all know about this problem so much so the parts are on back order.i appreciate your help in getting mercedes benz to extend their recall into the usa.
I attempted to start the car and it would not crank. I called mercedes service and they sent service to jumpstart the car. The car finally started. As i began to drive, a warning light stating "power steering malfunction - check owners manual" came on. With considerable difficult, i avoided the curb in the parking lot and managed to get the car to a parking space. The "power steering malfunction" indicator would not come off even after turning the car off and on again. The car became undrivable.
The collar around the bottom of the steering wheel has melted.happened while car parkedin my driveway.i don't know how!no accident involved!dealer can't explain what happened or why!how safe is my vehicle? never heard of such! the bottom of the steering wheel is exposed!the cost to repair is on me!what is going on.this is not a wear or tear situation! how safe am i? maybe heat inside the car caused it!don't know!more photos available
Total steering failure. The steering locked up solid, and trying to turn the steering wheel was met with a hammering noise from under the front of the car. Fortunately, this occurred in our driveway - had it happened on the highway there would definitely been an accident.we took the car to our local repair shop (the mercedes dealer is a 1-1/2 hour drive from where we live) and they determined that the aluminum bolts holding the electric drive motor to the steering rack had corroded through and motor had fallen off.i found that there is a recall for this problem in canada, but our dealer (burlington vermont) said there is no recall in the u.s.
The interior dash vents (shiny items) are reflected unto the side mirrors making it dangerous when changing lanes because one cannot be sure what one is seeing in those lanes because the reflection is very pronounce.these vents and other dash items are also reflected on the windshield, almost like an obstruction when one is driving.in addition, the adjustable front seats, are so uncomfortable that one is constantly adjustingthe seat setting while driving.these issues can cause quite a distraction and are obviously dangerous.when we reported these items to the dealership, mbcharlotte, and mbusa, they took no action.if there was ever an accident with this vehicle, and the cause and effect was related to these issues as contributing factors, how can one ever prove that they caused the accident or contributed to the cause.one would need a whole lot of experts to show that the manufacturer build in the problem by not addressing it, or testing for the effect that these issues cause the driver('s). One of the dealers product expert, solution to the reflection problem was to roll down the windows when driving to get rid of the reflections. The individual who sold us the car, [xxx],tells me, now, that he notices this reflection on all these cars.the dealership is indifferent about these items brought to their attention.even though they, in our eyes, are safety issues.hopefully nhtsa can look into this and can do something to resolve it.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Sub frame cracked
Large bubble (approx 2" across) on outer sidewall of left front tire.there was no impact to cause this tire defect.this is the second similar incident with these original equipment tires since the car was purchased new.the original equipment tires on this mercedes benz e350 are:continental, contiprocontact, 245/40 r1897v.these tires do not have significant tread wear.having had 2 tire defects out 4 tires in 8,500 miles on this vehicle, i am afraid to take this car on a road trip at high speed.i am an attorney; this appears to me to be a significant safety hazard, product liability problem.the tire dealer who has handled both tire replacements can provide further detail and tire serial numbers:big o tire, 3090 kietzke lane, reno, nevada89502, 775-827-5000.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
2012 mercedes benz e350.consumer writes in regards to defective tires on vehicle.the consumer stated his wife experienced three tire failures, two at the same time, and one on a different occasion.the consumers wife noticed a cut in one of the tires and a bubble in another, the dealer sated it was cosmetic. They replaced the tire, with the bubble. On may 13, 2012, the technician found a puncture close to the sidewall.
I have had 3 irreparable tire blowouts in less than 12 months: approximate dates april 21, 2014, may 12, 2014, and february 2, 2015.all 3 were the result of hitting potholes.okay, that happens to other cars on occasion. But i consider the result to be a design defect in either the wheel/tire combination, which would be the fault of mercedes, or a defect in the continental tires alone.the car is a 2012 mercedes e350 with sport suspension.as a result, the stiff suspension combined with the low profile continental oem tires (dot hw2p-n1h6) is a potential combination that is potentially lethal, not to say expensive to maintain at approx. $300 per tire replacement.
Rear pop up roll bar on 2012 e350 convertible jammed. It was discovered at the shop when the convertible top became inoperable.
The rear pop up roll bar on my 2012 e350 convertible jammed and would not function.
Sub frame cracked
Car displays pre-safe inoperative then speed adjusts really slow
Pre-safety inoperable message comes on and the car acts sluggish this can be dangerous and risk the safety of the occupants of the vehicle, i found several people with the same complaint on different models and yearsmay be mercedes should be forced to recall the cars affected and fix the problem.thank you
When it rains water leaks tofront windshield
The interior dash vents (shiny items) are reflected unto the side mirrors making it dangerous when changing lanes because one cannot be sure what one is seeing in those lanes because the reflection is very pronounce.these vents and other dash items are also reflected on the windshield, almost like an obstruction when one is driving.in addition, the adjustable front seats, are so uncomfortable that one is constantly adjustingthe seat setting while driving.these issues can cause quite a distraction and are obviously dangerous.when we reported these items to the dealership, mbcharlotte, and mbusa, they took no action.if there was ever an accident with this vehicle, and the cause and effect was related to these issues as contributing factors, how can one ever prove that they caused the accident or contributed to the cause.one would need a whole lot of experts to show that the manufacturer build in the problem by not addressing it, or testing for the effect that these issues cause the driver('s). One of the dealers product expert, solution to the reflection problem was to roll down the windows when driving to get rid of the reflections. The individual who sold us the car, [xxx],tells me, now, that he notices this reflection on all these cars.the dealership is indifferent about these items brought to their attention.even though they, in our eyes, are safety issues.hopefully nhtsa can look into this and can do something to resolve it.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Large bubble (approx 2" across) on outer sidewall of left front tire.there was no impact to cause this tire defect.this is the second similar incident with these original equipment tires since the car was purchased new.the original equipment tires on this mercedes benz e350 are:continental, contiprocontact, 245/40 r1897v.these tires do not have significant tread wear.having had 2 tire defects out 4 tires in 8,500 miles on this vehicle, i am afraid to take this car on a road trip at high speed.i am an attorney; this appears to me to be a significant safety hazard, product liability problem.the tire dealer who has handled both tire replacements can provide further detail and tire serial numbers:big o tire, 3090 kietzke lane, reno, nevada89502, 775-827-5000.[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I have had 3 irreparable tire blowouts in less than 12 months: approximate dates april 21, 2014, may 12, 2014, and february 2, 2015.all 3 were the result of hitting potholes.okay, that happens to other cars on occasion. But i consider the result to be a design defect in either the wheel/tire combination, which would be the fault of mercedes, or a defect in the continental tires alone.the car is a 2012 mercedes e350 with sport suspension.as a result, the stiff suspension combined with the low profile continental oem tires (dot hw2p-n1h6) is a potential combination that is potentially lethal, not to say expensive to maintain at approx. $300 per tire replacement.
The contact owns a 2012 mercedes-benz e350. The contact noticed smoke fumes coming from the front driver side tire while the vehicle was parked. The contact was able to exit the vehicle before it caught fire. A fire report was not filed. The fire department extinguished the fire. No injuries were sustained. The vehicle remained at the contact's residence. The vehicle was not included in nhtsa campaign number: 12v557000(fuel system, gasoline). The vehicle was not diagnosed nor repaired. The manufacturer was made of the failure. The failure mileage was 70,000.
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