We found the following complaints for MERCEDES BENZ C300 (2013)
Read complaints for MERCEDES BENZ C300 (2013)
Takata recall--notified about recall oct 2017 --mer benz still has no fix--concerned about driving car with such a dangerous defect--also would like to trade for new vehicle but with open recall will lessen value of vehicle--can they be pushed to find fix--
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received nhtsa campaign numbers: 17v627000 (air bags) and 16v081000 (air bags). The contact called the manufacturer who confirmed that the parts were not available for the recall remedies. A dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300w. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The contact stated that rallye motors (located at rallye motors, (516) 625-1000) exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall.letter says my car might kill me or passengers but there is no remedy. Wft am i supposed to do with a car that i am afraid to drive. The authorized dealer is unable to fix it. This is unacceptable. I will be contacting a lawyer next.they have knows aboutthjis for years and are jsut now notifying me. Sounds like a great lawsuit.
Takata recall-- i contacted mercedes benz customer assistance and although there were 15 deaths associated with this recall, their representative verbally indicated to me that the vehicle is safe to drive, she promised a written letter stating that but i have not received it. She also indicated that all parts for the 2 recalls won't be available until september 2019. In the meantime they have no policy to provide a car rental stipend or a car loaner. Other manufacturers with cars with similar problems offered such remedies in turn for a signed document that says you would not drive your vehicle until the part is available. My significant other had use of a loaner from nissan for 3 months!please let me know what can be done to have mercedes provide financial support with a car rental or loaner so i do not have to drive a car that is viewed as unsafe.
"takata recall" still have not heard from mercedes about when this will be fixed. My kids are not able to ride in my front passenger seat due to this issue and the possibility that the air bag could go off randomly. This recall has been known since jan. 10th 2016.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated that the recall notice for nhtsa campaign number: 18v043000 (air bags) was received in february of 2018. After contacting the dealer (tom masano mercedes-benz in reading, pa), the contact was informed that the parts needed to repair the recall were not available. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz c300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to mercedes-benz of s atlanta (3775 royal s pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The vin was included in nhtsa campaign number: 17v627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.
The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. A dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
On january 17, 2018, tk holdings inc. Mailed me an important notice for ownersof vehicles with takata airbag inflators. The card directed me to the web site www.airbagrecall.com, i followed the directions and entered the vin for my vehicle. The site identified it to be under the recall notice then directed me to contact a number for the local mercedes dealership. When i contacted mercedes benz of orlando they informed me that the vehicle is not under recall. They in turn forwarded my call to a central mercedes benz telephone number, and they said the same thing (my vehicle does not have the takata recall)
Takata recall- due to the takata airbag recall my vehicle can not be sold or traded to a dealership until a remedy is available. This issue, in addition to being frustrating, negatively impacts the value of my vehicle.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. Mercedes benz of richmond (8225 w broad st, richmond, va 23294, (804)755-9300) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
Takata recall...issued over 2 years ago and there is still no fix and mercedes has no fix such a renting a safe vehicle for my families safety. I wrote to mercedes asking for this and was denied. Other mfg., bmw & honda provide this service to limit potential liability.
Takata recall. My car has a takata recall , as well as another recall with the steering module that both can cause injury and or death , neither recall has a remedy , and i fear for my and my children's safety. We spent alot of money on this car due to its "safety", yet we are not safe and our lives are not in good hands due accident. What are my options and can someone please contact me , via the issue at hand . [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact called mercedes-benz of fairfield at 203-712-0538 (located in fairfield, nj) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
The contact owns a 2013 mercedes-benz c300. The contact received a recall notice for nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Three unknown dealers were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz c 300. The contact receivednotification of nhtsa campaign number 19v010000 (air bags) however, the parts to do the recall repair was not yet available. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called pre-owned mercedes benz of arlington 624 n glebe rd, arlington, va 22203, (844) 692-3692, and was informed that the remedy parts were not available. The vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of pleasanton (5885 owens dr, pleasanton, ca 94588, (925) 463-2525) was contacted and conformed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The vin was invalid.
Takata recall the contact owns a 2013 mercedes-benz c300. The contact received a recall notification for nhtsa campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The automaster (3328 shelburne rd, shelburne, vt 05482, (802) 985-8411) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated the vin was included in nhtsa campaign number: 19v010000 (air bags). The contact stated that smith motor sales of haverhill (located at 420 river st, haverhill, ma 01832, (978) 372-2552) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
There has been no repairs for this recall that is a life threateningsafety hazard . I have contacted the manufacture and they have stated they do not have the parts to fix this. I have my family that rides in this car everyday. This needs to be fixed or buy back the car from me.
Takata recall - the takata airbag recall (nhtsa 18v043) was initiated january 10, 2016.it is now 3 years later and the recall status is still "recall incomplete.remedy not yet available".this needs to be resolved for consumer safety.the manufacturer is not doing their due diligence.
There's a recall for a grounding issue that can affect the airbags on the vehicle, this issue was detected in oct/2017 and it is unacceptable that they haven't received parts to fix this problem yet. Are they waiting for accidents to happen while they save money?
Takata recall - per the nhtsa and mercedes website information our vehicle is included in nhtsa recall #16v081 which is the driver's frontal airbag inflator.we have not received any notification from mercedes related to this recall and/or when our vehicle's airbag inflator will be fixed.we therefore contacted mercedes benz customer service who escalated our concern to one of their managers. We received a call on 4/6/18 from patricia wagner who stated she represented mercedes benz and advised they will not replace our drivers side airbag inflator.she further advised that the nhtsa recall information is incorrect and that recall #16v081 is a passenger side airbag inflator recall and that we needed to contact nhtsa and spreak with a supervisor to find out why they (nhtsa) were providing incorrect information.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Prime motor mercedes-benz (425 providence hwy, westwood, ma 02090, (781) 688-1000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The vin was unavailable.
The contact owned a 2013 mercedes benz c300.the contact stated that she had taken her vehicle to mercedes-benz of west chester dealer (1260 wilmington pike, west chester, pa 19382) to be serviced for nhtsa campaign number: 19v010000 (air bags). Due to the parts being unavailable at that time, both her driver and passenger side air bags were turned off. The contact was informed at the time that the dealer's policy was to have the air bags turned off until the part became available. On july 19,2020, the contact suffered a seizure while driving at approximately 35 mph. Due to the seizure, the contact side swiped a telephone pole and drove into a flower bed. Once she ran over the flower bed, the vehicle catapulted into the air and the vehicle landed on her driver side. The side curtain air bags, which were still activated, did not deploy upon impact. The authorities were called and the paramedic were forced to break through her windshield and sunroof to remove her from the vehicle. The contact was immediately transported byambulance to a local hospital where she was treated for a concussion and a missing tooth. A police report was filed at the scene. The vehicle was totaled and towed to an independent tow yard. The vehicle was then placed into the possession of her insurance company. The dealer nor the manufacturer have been notified of the failure. The failure mileage was 111,815. *dt*dt*dt
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The contact stated that mercedes-benz of edison - a ray catena dealership (910 us-1, edison, nj 08817), exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The part was not available for the repair. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2013 mercedes-benz c300. The contact stated that the vin was included in nhtsa campaign numbers: 17v627000 (air bags) and 16v081000 (air bags). The dealer (mercedes-benz of charleston, 5 dudley farms ln, charleston, wv 25309) and the manufacturer were contacted and stated that the recalls did not exist for the vehicle. The contact had not experienced a failure. Vin tools confirms parts not available.
Takata recallon february 26, 2018, i received a recall letter from mercedes benz usa ("mercedes") with respect to a defect on the "takata" airbags, noting that "a passenger-side inflation explosion during deployment could result in sharp metal fragments striking the front passenger or other occupants, possibly causing injury or death."the letter also notes that replacement parts are not yet available for my vehicle.i called mercedesto better understand why, if i am driving a car that is deemed to be unsafe and per the above, could cause injury or death, a replacement part is not available.i was told that mercedes sent the letter with the verbiage as it appeared from takata, that many other manufacturers were impacted by this recall, and that mercedes was "low on the list" for replacements. I do not understand how or why i should be expected to continue to drive a car with my family in it that is deemed to be unsafe.i further do not understand why mercedes is not taking any action to rectify this situation.mercedes determined that both they and you (as the regulator) determined that the car is in fact safe, yet the letter i was provided states otherwise.please explain how this is possible.
The contact owns a 2013 mercedes-benz c300. The contact stated that nhtsa campaign number: 18v043000 (air bags) exceeded a reasonable amount of time for repair. The contact stated that the recall notification was received a few years ago. The contact spoke with mercedes-benz of manchester (875 gold street, manchester, nh 03103, (603) 669-6788), but they did not have any information regarding the remedy. The recall was still under litigation with takata. The dealer stated that once a resolution was determined, they would know how to proceed.the vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
Waitingparts for safety belts issue dealers have not yet received.no accident involvedno accident involved waiting for repair or replacement of air bag
Takata recall. The contact owns a 2013 mercedes-benz c300.the contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-benz of tysons corner (8545 leesburg pike, vienna, va 22182, (571) 322-8769) and mercedes-benz of chantilly (14841 stonecroft center ct, chantilly, va 20151, (703) 952-5615) were contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The recall was from jan 2019, but the airbag part\ availability is still pending after 1.5 years.
I received two safety recall notices from daimler ag (dag) regarding air bag issues since october 2017, both of which indicate that "remedy not yet available."the most recent one (issued january 2018) is related to the takata recall: "according to takata, in the event of an inflator rupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants"the first recall, issued october 2017 relates to: "daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash.consequencean inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash."it is unacceptable that daimler has not yet provided remedies for these situations.
The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The dealer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - mercedes benz has not repaired my vehicle yet, still waiting. Recalled since january 10,2016.
Warning system advises me that system is faulty, the warning emblem and eco warning comes on.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 18v043000 (air bags) and 17v627000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of miami (1200 nw 167th st, miami, fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated the nhtsa campaign numbers: 17v627000 (air bags) and 18v04300 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notices in february of 2018. The dealer (mercedes-benz of silver spring, 3301 briggs chaney road, silver spring, md 20904) stated that the parts were unavailable for the repair. The manfacturer was also contacted and confirmed that the parts were unavailable. There was no specific date for when the parts would become available. The contact had not experienced a failure. Vin tool confirms parts not available.
I was driving down the road at 15mph and the airbag in the drivers steering wheel deployed for no reason.mercedes declines to complete an inspection and offered to replace and return the vehicle to me.i am concerned with the decision to not complete an inspection due to the severe nature of the situation.i was burned and bruised on my left arm and swerved into the other lane due to the shock of the airbag deployment. I am not comfortable driving the vehicle and i do not feel that it is safe.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated that the air bag warning indicator remained illuminated while driving, which was a safety concern. In addition, the horn failed to function. The contact received notification of nhtsa campaign numbers: 18v043000 (air bags) and 17v627000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of oklahoma at (405) 236-1224 (located at 14240 broadway extension hwy, edmond, ok 73013) and was informed that parts were not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 134,000. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Mercedes-benz of tysons corner (8545 leesburg pike, vienna, va 22182, (571) 322-8769) and mercedes-benz of chantilly (14841 stonecroft center ct, chantilly, va 20151, (703) 952-5615) were contacted and confirmed that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: mercedes benz keeps postponing the date when they "will get parts." it's been years and now they say they can't fix it until 2020.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 17v627000 (air bags) and manufacturer recall number: 2019010001 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of manhattan (located at 770 11th ave, new york, ny 10019, (212) 629-1600) and was informed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available for manufacturer recall number: 2019010001 (air bags) and parts distribution disconnect for nhtsa campaign number: 17v627000 (air bags).
2013 mercedes benz c300. Consumer writes in regards to passenger side airbag safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing recall repair.
The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 17v627000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over two months ago. The dealer (world wide motors inc, 3900 e 96th st, indianapolis, in 46240) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact recently received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz c300w4. The contact received a recall notice for nhtsa campaign number: 19v010000 (air bags). Mercedes-benz of cherry hill (2151 nj-70, cherry hill, nj 08002, 856-663-3200) and the manufacturer were contacted and stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
This is regarding recall number nhtsa 17v627 and manufacturer # 2017100005.summary of recall:daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash.i contacted an authorized mercedes-benz dealer and was told the part to fix the recall issue is not yet available.i find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash".what recourse do i have regarding this and to ensure my vehicle is repaired & safe in a more timely manner?it has now been over 5 months since the recall was issued!
Takata recalli want to go on record how disappointed i am that parts are not yet available for such a dangerous recall. Stating 'airbag explosion causing sharp metal fragments striking the occupants causing serious injury or death' is extremely serious and dangerous.other options should be made available immediately.i intend to talk with my mercedes dealer as well. This may put undue burden on the dealers as well. Newer vehicles should be made available to customers if this is not resolved. There is a high risk factor and increased apprehension every time i drive the vehicle.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 18v043000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer informed the contact that the part could take until the end of december of 2018 to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 17v627000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Open road of bridgewater (1250 us-22, bridgewater, nj 08807, (908) 685-0800) was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 17v627000 (air bags) and 18v043000 (air bags). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of manchester, 875 gold st, manchester, nh 03103, (888) 682-5212) was not contacted. The interim recall notice stated that the remedy and parts were unavailable. The manufacturer was contacted to determine when the remedy and parts would be supplied to the dealer to receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Takara recall i got a letter in the mail in november saying my airbag is defective.only a month later i recieved another letter saying the parts wont ne available until late 2019. I have not been driving my car because of this reason. It is not worth risking my families lives. Yet i have still been paying my loan off every month. This has been extremely disappointing and i would like something to be done. Please help! thanks,
Takata recall. The contact owns a 2013 mercedes benz c300. The contact stated that the dealer mercedes benz of portland (971-340-4573,1605 sw naito pkwy, portland, or 97201) was unable to determine when the manufacturer may provide the remedy to schedule an appointment to receive the part for the recall repair, so the contact was uncertain as to when the vehicle may be repaired for nhtsa campaign number: 19v010000 (air bags). The contact was not provided an option of a loaner vehicle. The manufacturer was contacted to address parts availability to service the recall repair for the air bag system with the dealer. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz c300. The contact received a recall notification for nhtsa campaign number: 17v627000 (air bags). The contact stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (mercedes-benz of tysons corner, vienna, virginia, 703-443-8200) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2013 mercedes-benz c300. The contact stated that the vehicle was included in an unknown recall regarding the air bags, but there was no remedy for the defect. The manufacturer and mercedes-benz of richmond (225 w broad st, henrico, va 23294, (804) 755-9300) were contacted and stated that the part was not available. The vehicle was not repaired. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated that the recall notice for nhtsa campaign number: 19v010000 (air bags) was received. After contacting the manufacturer, the contact was informed that the parts needed for the recall remedy were not available. The local dealer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue and informed the contact that the part was not available. The contact had not experienced a failure.
2013 mercedes benz 300c. Consumer writes in regards to takata airbag safety recall. *ldthe consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallmy car has 2 on-going recalls and the oldest one was back on january 10, 2016, it has been over 2 years and the remedies are still not available according to mercedes dealership. I'm pretty concerned about the problems not fixed in time because they could cause serious injuries to me and my family. I hope to get the recalls fixed as soon as possible.
We received a recall notice regarding the passenger-side airbag in february, 2018. The notice stated that a suitable replacement would be made and we would be notified when it was available. It's been almost a year now and we still have not received notification.
I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheelwhich maycauses an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving.mb has not responded to my request.they have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to ceo exler in atlanta or any personin manhattan main office.they have devalued the worth of my car if i tried to sell it.they have ripped off the system, while spending millions on marketing.cars theyproduced for 2018 were sold with recalls.there are millions on the road from 2012 through 2018 that i have found so far from government published lists of recalledmercedes benz models.when will i learn there are accidents already caused bythese recall failures? millions will be spent for hush money to the media, but nomoney for recall correction.i have serviced my car per manual direction, and prior torecall had extended my warranty by two years to the tune of $2800+++will you answer this complaint?should all of us so affected hold our breaths?
Passenger airbags enabled then disabled just randomlywhile driving with an adult passenger sitting with the seat belt clicked in the front passenger seat. A airbag light come on indicating that the passenger air bag is off then after few miles suddenly a massage in the dashboardsaying "airbag now enabled please see driver manual"i took the car to mb service, they couldn't find any code for problems. They ask me to videotape the messages and the lights when come on. I just did today.will see what they will do with it. It's sound really dangerous to drive with passenger with his airbag disabled.happen to me 5-6 times , the car has 4000 mile only !!
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received a recall notice for nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: local mercedes dealer in naperville il is unable to promptly replace the problematic air bag, giving possible replacement date of some time in 2020! we are concerned that our family will be in potential danger for another 2 years, we carry a child in our car! please force mercedes to promptly replace the air bag. Thanks.
I went to an authorized mb dealer and they did the recall for the steering column but not for the air bags.i also believe a recall should be made due to the fact that oil has siphoned its way up the cam magnets and solenoids thru the engine wiring harness to the main fuel computer and has caused the engine to be out of timing.according to your authorized dealership's tech this could cause the engine to seize.according to research this is a known defect with recalls for other engines but is still happening on numerous mercedes benz vehicles.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of oakland (2915 broadway, oakland, ca 94611, (510) 832-6030) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The air bag clock spring is broken in my vehicle despite recall servicing in november of 2019,
The contact owns a 2013 mercedes-benz c300. The contact stated that the passenger side air bag indicator illuminated. The contact received notification of nhtsa campaign numbers: 17v627000 (air bags) and 18v043000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The vehicle was not diagnosed or repaired.the manufacturer was not notified. The failure mileage was unknown. Vin tool confirms parts not available.
No remedy for tanaka recall
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 18v043000 (air bags). The dealers (mercedes-benz of greenwich, 261 west putnam avenue, greenwich, ct 06830, (203) 295-3125 and mercedes-benz of fairfield, 165 commerce dr., fairfield, ct 06825, (203) 583-4467) were unable to determine when the part would become available to schedule the recall repair. In addition, the contact received notification of nhtsa campaign number: 17v627000 (air bags). The manufacturer was contacted concerning both recall repairs and confirmed that parts were unavailable. The contact had not experienced a failure. Vin tool confirms parts not available for nhtsa campaign number: 18v043000 (air bags) and parts distribution disconnect for nhtsa campaign number: 17v627000 (air bags).
The contact owns a 2013 mercedes-benz c300. While driving 44 mph, the vehicle was involved in a head on crash. The air bags did not deploy. The vehicle was towed to a police impound. A police report was filed. There was one injury that required medical attention. The medical examiner diagnosed that they did not see any broken bones; however, there were some bruises on the knees, hip, upper back, right shoulder, and neck. The manufacturer was notified of the failure. The failure mileage was approximately 30,000.
There are 3 recalls regarding my vehicle per mercedes benz and their database on their website. I took my vehicle for steering column to get repaired and the dealer did nothing about it. They are refusing to fix the recalls and told me that my vehicle is not under the manufacturer warranty. The dashboard is completely disabled with a warning messages and airbag light on. It disabled my honk, volume buttons, i cannot see tire pressure on my dashboard or how much miles there is left for gas and other features. Service manager told me he is unable to fix the recall and for me to contact mercedes benz customer service. They let me leave the dealershipwith my new born baby and two toddlers. I begged them to fix it and cried so much since i was scared to death to drive away with the problem like that and they still refused to do so. After i contacted mb customer service they looked into it and also stated that my vehicle is not going to be fixed for the recall due to non manufacturer warranty. Please help me out.
The driver side airbag deployed while driving.we were traveling ~25 mph down a hill and the airbag deployed at random.
Mercedes benz. Consumer writes in regards to passenger side airbag safety recall. *ldconsumer received a nhtsa recall: 18v043 in feb. 2018. Consumer took vehicle to mercedes benz of atlantic city (atlantic city, nj) on several occassions to get the vehicle repaired but was told that parts were unavailable. *dl
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The consumer stated the parts would not be available until august 2020(almost 1yr and 6months) after the original recall.
Since october 30, 2017 we have been inquiring of the mercedes benz dealer that sold and services the vehicle if it has parts to remedy the situation in nhtsa recall number 17v627.the dealer continues to contend that it has not been provided the necessary parts.
Takata air bag recall #19v010, mercedes benz recall #2019010001 has been active and i was notified over 1 year ago in january 2019.i've contacted local dealership. (plaza mercedes benz) in st louis, mo several times.they say that since it's phase 4, i need to wait for parts being available.can you update me on when the parts to fix the recall will be available?
Takata recall - the passenger and driver airbags have been recalled on jan 2016 and oct 2017 and to date no remedy has taken place.
The contact owns a 2013 mercedes c300. The contact stated that while driving at an undisclosed speed, the airbag sensor light illuminated. The vehicle was taken to mercedes- benz of atlanta south located at (3775 royal south pkwy, atlanta ga) to be diagnosed. The contact was informed that the air bag sensor was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2013 mercedes-benz c300. The contact stated that the air bag warning indicator was illuminating and flashing, which was a safety concern. The contact received a recall notification for nhtsa campaign number: 17v627000 (air bags) and stated that the manufacturer failed to repair the vehicle with in a reasonable amount of time. The dealer (mercedes-benz of birmingham, 1800 montgomery highway south, hoover, alabama 35244) was contacted and confirmed that parts were not available to perform the recall repair. The manufacturer was not notified. The approximate failure mileage was 100,000. Parts distribution disconnect.
The contact owns a 2013 mercedes benz c300. While exiting the garage, the vehicle over accelerated on its own when the contact depressed the accelerator pedal. The contact crashed the vehicle into a concrete building and the air bags failed to deploy. The contact sustained a concussion and bruising to the stomach, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic. The vehicle had not been repaired and the contact was waiting for the manufacturer to conduct an investigation. The approximate failure mileage was 24,000.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of annapolis (located at 1920 forest dr, annapolis, md 21401, (866) 290-0799) was contacted and confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall"i was notified on jan 10 2016 regarding the recall on my car. Today is 2/14/2019 and replacement airbags are still unavailable!!!! it's been 3 years. I don't believe this is considered a reasonable amount of time!
Takata recall
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and stated that the remedy was unavailable. The dealer was unsure of when the remedy would become available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Vin devers autohaus of sylvania (located at 5570 monroe street driveway 1, sylvania, oh 43560, (888) 847-9535) was contacted by phone and confirmed that the part was not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The 'passenger airbag disabled' message comes on even if when there's an adult passenger in the front seat.i brought it to the dealer several weeks ago and am using a loaner, another 2013 c300, the message just appeared in the loaner as well, loaner has less than 1,000 milesthe message appears randomly whether parked or moving.the dealer cannot guarantee that the airbag will deploy or not.the part, which is manufactured in germany, is on back order until further notice.
The contact owns a 2013 mercedes-benz c300. The contact received notification of nhtsa campaign number: 19v010000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lees mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616, (919) 573-5050) was contacted and confirmed that the parts were not available and did not know when they would arrive. The contact had not experienced a failure. Vin tool confirms parts not available.
Mercedes benz of marietta was unable to remedy the situation. Service advisor ahmad frozan called me yesterday to cancel my appointment with them. He stated remedy parts not available for my vehicle at this time. However i received a saftey recall notice that remedy parts are available to schedule appointment with authorized dealer. Needs to remedy as soon as possible to avoid possible damages.
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated that the air bag warning indicator remained illuminated while driving, which was a safety concern. In addition, the horn failed to function. The contact received notification of nhtsa campaign numbers: 18v043000 (air bags) and 17v627000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of oklahoma at (405) 236-1224 (located at 14240 broadway extension hwy, edmond, ok 73013) and was informed that parts were not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 134,000. Vin tool confirms parts not available.
I have c 300 2013 mercedes which broke more than 3 times ( all within a year, this is a new car) with the same problem. This issue is potentially deadly to a driver. Acceleration diminished, breaks are not fully functioning, wind shield wiper don't work, signal does not work. I requested to get a new vehicle, but my request was denied. My understanding that mercedes does not care about my safety (or any other person who has this car) at all.i think this should be investigated further. May be they are hiding something about this electric problem. This should be investigated and possibly recall has to be done.
Rear fog light not workingtold there is only a rear drivers side fog light?concerned w the past trunk fire issues w lights.
Thought battery was dead, but had the battery was tested by aaa and said it was fine. Key fob turns and nothing happens.car doesn't start, nothing happens.
The electronic steering lock failed while in the parked position. A tiny motor inside has burned up and it now prevents you from starting the vehicle. The dealership will not sell me a replacement to repair on my own and i must take it in to them for repair at a cost of over $1800.00.this is a very common defect failure in this series of 2008 to 2014 mercedes benz. I have a 2005 mercedes which does not have this problem with the unit and is operating correctly after 15 years.
Vehicle completely shut down while traveling on interstate. Ignition switch malfunction and went dead, also steering column locked causing me to lose control of steering functions.
I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheelwhich maycauses an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving.mb has not responded to my request.they have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to ceo exler in atlanta or any personin manhattan main office.they have devalued the worth of my car if i tried to sell it.they have ripped off the system, while spending millions on marketing.cars theyproduced for 2018 were sold with recalls.there are millions on the road from 2012 through 2018 that i have found so far from government published lists of recalledmercedes benz models.when will i learn there are accidents already caused bythese recall failures? millions will be spent for hush money to the media, but nomoney for recall correction.i have serviced my car per manual direction, and prior torecall had extended my warranty by two years to the tune of $2800+++will you answer this complaint?should all of us so affected hold our breaths?
2013 c300 4matic luxury model. 1/26 - my engine stop while waiting for traffic light. (2nd trip of the day) it's not eco stop/start kind of stop. The car won't start when i release my brake and all the warning lights at dash were on. 1/29 - today when i started the car this morning the engine stop 1-2 seconds after i started it. (2nd trip of the day) all warning light at dash were on. I took out my key then plug in to start it again. This time engine started, but both engine and car shake looks like it?s going to stop. I wait for 6-7 seconds then stop the car. I wait for another 30 seconds then start my car again and this time is normal. Don't want to see engine to stop while driving. Just made an appointment for dealer to check next week. Please help investigate this issue also.
Lamp carrier, plug and contact bushi are burnt because the ground wire is too thin. The previous models of this car had a recall where they fixed the issue but it still pertains to the 2013 model and is not under recall. Part # 204-820-22-77# 211-545-03-28# 013-545-76-26these were the part numbers that are recommended to be replaced by the dealer. This is a serious fire safety issue. Please update your records that latest w204 mercedes model still has this problem and needs to be recalled.
My mercedes benz c-300 4matic got rain water on the inside of the car and damaged the electrical. The car was parked on the street and all the windows was up.the drivers and passenger side of the car in the front under the dashboard was soaking wet from rain water. I do not know how the water got inside of the car. I was driving it after a rain storm and all the dash lights came on all the needle hands went down to zero, it was like the car was trying to restarting itself whilei was driving. The car is now at mercedes benz novi michigan now. I still owe money on this car i am so disappointed with mercedes benz. I read somewhere about a class action lawsuit regarding water coming inside of the mercedes.
All other .models recalled for ignition switch and steering lock. Not this car. Took to dealer 128000 miles and my eis failed and steering lock. In addition recalls on airbag but mercedes has no parts to fix it. The repair 1300.00$ .
Takata recall. The contact owns a 2013 mercedes-benz c300. The contact stated that the air bag warning indicator remained illuminated while driving, which was a safety concern. In addition, the horn failed to function. The contact received notification of nhtsa campaign numbers: 18v043000 (air bags) and 17v627000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of oklahoma at (405) 236-1224 (located at 14240 broadway extension hwy, edmond, ok 73013) and was informed that parts were not available. The manufacturer was notified of the failure and did not assist. The approximate failure mileage was 134,000. Vin tool confirms parts not available.
There has been no repairs for this recall that is a life threateningsafety hazard . I have contacted the manufacture and they have stated they do not have the parts to fix this. I have my family that rides in this car everyday. This needs to be fixed or buy back the car from me.
Had to replace camshaft and camshaft adjusters which totaled $5,000 in repairs.technician says they way it was designed has caused many problems and complaints which are listed online.please also let me know if there is a better way to get an update on this issue other than writing a letter.
The contact owned a 2013 mercedes benz c300. The contact stated that while the vehicle was parked, the engine compartment caught fire. The fire department extinguished the fire. A police report was filed. The vehicle was towed to the local dealer, mercedes of naperville located at 1569 ogden avenue naperville, il,60540, where the failure was not determined. No injuries where sustained. The manufacturer was contacted about the failure, they informed the contact that an investigation was being done. They also informed the contact that depending on the investigation further assistance would be provided. The vehicle was destroyed. The failure mileage was approximately 90,000. The vin was not available.
2013 c300 4matic luxury model. 1/26 - my engine stop while waiting for traffic light. (2nd trip of the day) it's not eco stop/start kind of stop. The car won't start when i release my brake and all the warning lights at dash were on. 1/29 - today when i started the car this morning the engine stop 1-2 seconds after i started it. (2nd trip of the day) all warning light at dash were on. I took out my key then plug in to start it again. This time engine started, but both engine and car shake looks like it?s going to stop. I wait for 6-7 seconds then stop the car. I wait for another 30 seconds then start my car again and this time is normal. Don't want to see engine to stop while driving. Just made an appointment for dealer to check next week. Please help investigate this issue also.
The contact owns a 2013 mercedes-benz c300. While driving at an unknown speed, the passenger side tail light illuminated intermittently. In addition, the check passenger side tail lamp, brake lamp, check rear passenger side turn signal, and check rear reverse signal warning indicators illuminated intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the wiring harness was overheating and needed to be repaired. The vehicle was not repaired. The contact called mercedes-benz of burlington (80 cambridge st, burlington, ma 01803, (781) 229-1600) and was informed that there was no recall. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.
Rear fog light not workingtold there is only a rear drivers side fog light?concerned w the past trunk fire issues w lights.
Problems with driveshaft breaking. I was leaving the parking lot and the wheel started making a loud squeaking noise. I was only driving a about 10-15 miles. As i pulled out of the parking lot and started to go faster the noise got louder. I was able to drive home. The next dam i took the vehicle to dealership and was told by the mechanic that driveshaft was broken.
The contact owns a 2013 mercedes-benz c300. The contact stated that the front driverā€™s side seat belt would not retract and was unable to lock and secure the driver. Also, the rear driverā€™s side seat belt ceased and was unable to pull out and lock to secure the driverā€™s side rear seat passenger. The rear passengerā€™s side seat belt failed to retract and would not secure the passenger side rear seat passenger. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 110,000.
The contact owns a 2013 mercedes-benz c300. While driving approximately 55 mph and attempting to stop the vehicle, the brake pedal traveled to the floor and the vehicle failed to stop. In order to stop the vehicle, the contact had to wait until the vehicle came to a stop and then turned off the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 35,000.
The contact owns a 2013 mercedes-benz c300. While driving 10 mph, the vehicle independently accelerated. The contact attempted to stop the vehicle by depressing the brake pedal; however, the brakes failed and the vehicle crashed into a fence. The air bags failed to deploy. As a result, a police report was filed and there were no injuries. The vehicle was able to be driven from the scene. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
While making a right turn into a parkinglot at low speed accelerator pedal not depressed the vehicle suddenly accelerated. When brakes were depressed they failed and did not stop nor slow the vehicle. Car crashed into the building. Air bags additionally did not deploy as car hit building in corner at center of front. Minor injury to driver from seat belt restraint.
On 09-12-16 i was involved in a rear end collision (35+ mph). I was stopped in traffic (interstate highway). My vehicle was in eco mode and the vehicle's brake hold feature was activated, the brake was fully engaged/pressed, and hold was displayed on the forward instrument cluster. While stopped, another vehicle struck my vehicle from the rear. My vehicle's neck-pro retraint system activated and the hazards activated. No air bags were deployed. However, a few seconds after the accident, the brake hold feature deactivated and my vehicle began to roll into rush hour traffic. After actively pumping the brakes, to no avail, i initiated an offensive maneuver and swerved the vehicle off of the highway and onto unpaved side road/shoulder. My vehicle continued to roll forward and only stopped after i fully pressed/engaged the emergency brake. Is deactivating brake hold in a rear end collision a design flaw, or is this the intended function?
I went to an authorized mb dealer and they did the recall for the steering column but not for the air bags.i also believe a recall should be made due to the fact that oil has siphoned its way up the cam magnets and solenoids thru the engine wiring harness to the main fuel computer and has caused the engine to be out of timing.according to your authorized dealership's tech this could cause the engine to seize.according to research this is a known defect with recalls for other engines but is still happening on numerous mercedes benz vehicles.
Vehicle completely shut down while traveling on interstate. Ignition switch malfunction and went dead, also steering column locked causing me to lose control of steering functions.
The electronic steering lock failed while in the parked position. A tiny motor inside has burned up and it now prevents you from starting the vehicle. The dealership will not sell me a replacement to repair on my own and i must take it in to them for repair at a cost of over $1800.00.this is a very common defect failure in this series of 2008 to 2014 mercedes benz. I have a 2005 mercedes which does not have this problem with the unit and is operating correctly after 15 years.
I received a recall inovember 2017 and am unable to get mb to make an appointment to fix an insufficient grounding component in the steering wheelwhich maycauses an electrostatic discharge which deploys the takata airbag with resultant accident occurrence. I am in fear when driving.mb has not responded to my request.they have not provided me with a safe car; they have ignored requests; they have given no answer to my letter and phone calls to ceo exler in atlanta or any personin manhattan main office.they have devalued the worth of my car if i tried to sell it.they have ripped off the system, while spending millions on marketing.cars theyproduced for 2018 were sold with recalls.there are millions on the road from 2012 through 2018 that i have found so far from government published lists of recalledmercedes benz models.when will i learn there are accidents already caused bythese recall failures? millions will be spent for hush money to the media, but nomoney for recall correction.i have serviced my car per manual direction, and prior torecall had extended my warranty by two years to the tune of $2800+++will you answer this complaint?should all of us so affected hold our breaths?
The contact owns a 2013 mercedes-benz c300. While at a stop light, another vehicle crashed into the rear of the contact's vehicle. The air bag failed to deploy. The contact sustained whiplash that required medical attention. A police report was filed. The contact was able to drive the vehicle. In addition, the contact heard a ticking noise coming from the steering wheel. The steering wheel seized and the power steering warning indicator illuminated. The vehicle was taken to mercedes-benz of s atlanta (3775 royal s pkwy, ga 30349, phone: (470) 819-2400), but the cause of the failure could not be diagnosed. The vehicle was repaired. The vin was included in nhtsa campaign number: 17v627000 (air bags). The manufacturer was not contacted. The approximate failure mileage was 100,000.
This is regarding recall number nhtsa 17v627 and manufacturer # 2017100005.summary of recall:daimler ag (dag), the manufacturer of mercedes-benz vehicles, has determined that on certain b-class electric, c-class, e-class and cla, gla, glc, glk-class vehicles (242, 204, 205, 207, 212, 117, 156, 253 platform) an electrostatic discharge, when combined with a broken steering column module clock spring and an insufficient grounding of the steering components, could lead to an inadvertent deployment of the driver airbag. A broken steering column module clock spring activates a driver airbag warning message in the instrument cluster, as well as the red airbag warning lamp. An inadvertent driver airbag deployment may cause a risk of injury to the driver and might increase the risk of a potential crash.i contacted an authorized mercedes-benz dealer and was told the part to fix the recall issue is not yet available.i find this unacceptable given it could "cause a risk of injury to the driver and might increase the risk of a potential crash".what recourse do i have regarding this and to ensure my vehicle is repaired & safe in a more timely manner?it has now been over 5 months since the recall was issued!
The welds of the exhaust pipes to the muffler broke causing the muffler to slip of the pipes. This vehicle has been taken care of all schedule maintenance perform and driven only under normal driving conditions.
The steering wheel has aluminum trim which is peeling off it cut my finger. It's too thin and has sharp edges. Asked dealer to replace it but waiting on dealer to get back to me. I am informing you because i did research on google and bunch of people had same issue.
There are 3 recalls regarding my vehicle per mercedes benz and their database on their website. I took my vehicle for steering column to get repaired and the dealer did nothing about it. They are refusing to fix the recalls and told me that my vehicle is not under the manufacturer warranty. The dashboard is completely disabled with a warning messages and airbag light on. It disabled my honk, volume buttons, i cannot see tire pressure on my dashboard or how much miles there is left for gas and other features. Service manager told me he is unable to fix the recall and for me to contact mercedes benz customer service. They let me leave the dealershipwith my new born baby and two toddlers. I begged them to fix it and cried so much since i was scared to death to drive away with the problem like that and they still refused to do so. After i contacted mb customer service they looked into it and also stated that my vehicle is not going to be fixed for the recall due to non manufacturer warranty. Please help me out.
There has been no repairs for this recall that is a life threateningsafety hazard . I have contacted the manufacture and they have stated they do not have the parts to fix this. I have my family that rides in this car everyday. This needs to be fixed or buy back the car from me.
Warning system advises me that system is faulty, the warning emblem and eco warning comes on.
The rear subframe rusted through risking the control arms from detaching from the frame. This could cause the car to be uncontrollable with the right, rear wheel and control arm from detaching from the vehicle.
Mercedes dealership mechanic found rear subframe rusted through on 5/20/21 during oil change. Mechanic advised car is unsafe to drive, subframe can break apart while driving and cause accident. Dealership also advised this is a known issue with my model/year vehicle but currently no recall for it in the us, but there is a recall for this issue in canada. I called mercedes benz usa customer care and spoke to a supervisor benjamin who said they will not cover any repair expense for this issue.
Interior door handle on doors, specifically the driver side door, will break, and the person is unable to get out of the car.this is a very serious matter, but mercedes benz company has not put out a recall on this.many owners have complained about this issue with no results.the owners have to pay for this out of pocket, and it is costly.i feel as if this should be a recall issue, because it poses an hazard of getting out the car if the car is in an accident or worse, catches on fire. And yes, my door handle on the driver side of my 2013 c300 is broke, and have been quoted by the dealership that it will cost me $1100 to repair.
The contact owns a 2013 mercedes benz c300. The contact stated that the vehicle exhibited a knocking sound and an abnormal vibration when driving. The contact took the vehicle to the dealer for an inspection and the dealer found the sub frame was corroded and had a hole. The dealer advised that the sub-frame needed to be replaced. The vehicle was repaired.the manufacturer was not contacted. The approximate failure mileage was 60,0000.
Rear sub frame rust diagnosed at the dealer
Rear sub frame rust diagnosed at the dealer
Car accelerated after taking a right turn into parking space and the brakes did not respond.car went over a bank and finally stopped.
The welds of the exhaust pipes to the muffler broke causing the muffler to slip of the pipes. This vehicle has been taken care of all schedule maintenance perform and driven only under normal driving conditions.
There are 3 recalls regarding my vehicle per mercedes benz and their database on their website. I took my vehicle for steering column to get repaired and the dealer did nothing about it. They are refusing to fix the recalls and told me that my vehicle is not under the manufacturer warranty. The dashboard is completely disabled with a warning messages and airbag light on. It disabled my honk, volume buttons, i cannot see tire pressure on my dashboard or how much miles there is left for gas and other features. Service manager told me he is unable to fix the recall and for me to contact mercedes benz customer service. They let me leave the dealershipwith my new born baby and two toddlers. I begged them to fix it and cried so much since i was scared to death to drive away with the problem like that and they still refused to do so. After i contacted mb customer service they looked into it and also stated that my vehicle is not going to be fixed for the recall due to non manufacturer warranty. Please help me out.
Mercedes c300 sedan sub frame has a hole and is breaking apart.it was taken in for service when the problem was found.i see multiple complaints for this occurring with other owners but there hasn't been a recall.https://www.carproblemzoo.com/mercedesbenz/c300/suspension-problems.php
I had just entered the highway and less than a half a mile from entering the highway my sunroof exploded.there were no cars near me and no debris near my car.i contactedmercedes benz and they seem very unconcerned.when this occurred glass went everywhere, all over me and both the front and back sets.i was driving at a speed of 60 miles and hour. After gaining control of the car i got out and called the police and my insurance company.this was a terrifying experience.
I barely stepped on the gas and vehicle accelerated real quickly. It was pretty scary it happened 2 times already. I do have a heavy foot so i am trying to monitor if i'm stepping on the gas too fast or hard.
Problem identical to one in wethersfield ct. Listed as vehicle speed control. Happened to both my wife and myself on two separate occasions. My wife was driving up the driveway and abs light came on and vehicle shut offt along with brakes not working and steering wheel unable to turn.one hour later after she left the car i went out and it started and all warnig light were out. My incident occurred on a city street prior to coming to a stop sign abs light came on vehicle had no brakes steering or power. Vehicle was travelling slow after stopping i restarted the vehicle and everything works. Not sure if vehicle covered by warraty purchase vehicle used with 15000 miles presently has 27000 miles on vehicle. Both times the vehicle was in motion with no brakes applied.
While making a right turn into a parkinglot at low speed accelerator pedal not depressed the vehicle suddenly accelerated. When brakes were depressed they failed and did not stop nor slow the vehicle. Car crashed into the building. Air bags additionally did not deploy as car hit building in corner at center of front. Minor injury to driver from seat belt restraint.
Vehicle throttle did not respond. Incident occurred twice and was repaired twice. Vehicle has less than 17,500 miles driven. In the first incident, while driving in dry pavement and good weather conditions on local roads, the traction control light came on. The accelerator pedal became less responsive until it no longer responded to any inputs and vehicle was stopped. Vehicle was restarted and driven home. Incident occurred again while driven to dealer for repair. Dealer indicated that connector pins between the throttle body and ecu was replaced. Approximately 2 weeks and 50 miles later, incident reoccurs while driving on highway roads. Driver recognizing symptoms, pulled over and restarted vehicle. Vehicle was towed to dealer for diagnostic and repair. Dealer indicated the accelerator pedal, sensor, and connector to ecu replaced.
The contact owns a 2013 mercedes benz c300. While exiting the garage, the vehicle over accelerated on its own when the contact depressed the accelerator pedal. The contact crashed the vehicle into a concrete building and the air bags failed to deploy. The contact sustained a concussion and bruising to the stomach, which required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic. The vehicle had not been repaired and the contact was waiting for the manufacturer to conduct an investigation. The approximate failure mileage was 24,000.
The contact owns a 2013 mercedes-benz c300. While driving 10 mph, the vehicle independently accelerated. The contact attempted to stop the vehicle by depressing the brake pedal; however, the brakes failed and the vehicle crashed into a fence. The air bags failed to deploy. As a result, a police report was filed and there were no injuries. The vehicle was able to be driven from the scene. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
Driving home on northbound i-5 in seattle. Very loud noise like a small explosion. The front part of the panoramic sunroof exploded! there were no over passes or cars nearby. No other apparent damage anywhere. Outside/exterior sunroof looked fine (see photos). It was raining at the time. The sunroof, although shattered, did remain intact, however started leaking. This appears to be a very common problem (do any type of internet search on panoramic sunroof exploding). Please investigate.
Driving home on northbound i-5 in seattle. Very loud noise like a small explosion. The front part of the panoramic sunroof exploded! there were no over passes or cars nearby. No other apparent damage anywhere. Outside/exterior sunroof looked fine (see photos). It was raining at the time. The sunroof, although shattered, did remain intact, however started leaking. This appears to be a very common problem (do any type of internet search on panoramic sunroof exploding). Please investigate.
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