We found the following complaints for MERCEDES BENZ C300 (2009)
Read complaints for MERCEDES BENZ C300 (2009)
Takata recall.i have received few notices from mercedes benz to call their service dept, but still they have not arranged the parts for this recall. For me this is a horrible customer service by mercedes usa, that even after more than a year they have not been able to get the correct parts for their customers who paid heavy prices for these cars which are installed with substandard and hazardous parts.this is my last mercedes for sure, but until i buy another car i don't want to drive a car like this!
Takata recall, since august 2016 we have been waiting to get the airbags corrected or replaced with no assiatance. This vehicle is driven on a daily basis, and our safety is at risk.
No correction
Takata recall:i was informed by mercedes regarding recall on driver's airbag in april/may 2015.i inquired to corporate if my passenger side airbag was in jeopardy andwas told no.later on, i received a notice that the the passenger ones were not good either.have been calling the mercedes corporate office and our local dealer, myrtle beach automotive for 2 yrs and 8 months.still they do not have the replacement parts.i get a letter from corporate stating i will be called when replacement parts are available.i am afraid to drive my car.i would like to sell it, but it bothers my conscious.my car has only 42,000 miles on it and it does not hold its value like they did years ago.i want the airbags replaced now!!!
The contact owns a 2009 mercedes benz c300. The contact stated that the air bag warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the seat belt buckle needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 65,100.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact stated that nhtsa campaign numbers: 16v081000 and 16v363000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2016. The dealer (mercedes-benz of anaheim, 5395 e la palma ave, anaheim, ca, 92807) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 8/21/18
The contact owns a 2009 mercedes-benz c300. While stopped at a red light, the engine revved and the vehicle accelerated. The brake pedal was depressed, but failed and the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. Updated 02/21/17*ljupdated 9/5/18
The contact owns a 2009 mercedes-benz c300. The contact stated that the srs control unit sensor and air bag warning indicators illuminated. The vehicle was taken to the dealer to be remedied under nhtsa campaign number: 15v711000 (air bags); however, the failures recurred. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 and 16v363000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..updated 07/31/17
Dear mercedes benz usa,first and foremost i would like to say i am a proud driver of a 2009 mercedes benz c300, i am emailing you regarding some concerns with mercedes benz vehicles and recalls. I have a recall on airbags for my mercedes i've been patiently waiting (im sure like many others) to receive a letter to get my airbags installed into my vehicle.. A vehicle that currently do not have any airbags in it i am concerned with my safety at this point and would like to know if you can offer me an updated on the duration. Also, there is a common issue occurring with all class mercedes that i feel should also have a recall i have read numerous of online posts regarding this same exact issue and that issue is the faulty steering lock/els/eis fault that does not allow mercedes benz holders to sometimes not be able to lock and unlocked their vehicles using mercedes smart key fob and also not being able to start up vehicles it's literally a no response lose/lose situation causing the vehicle owner to get their vehicles towed to dealerships that charges $1000-$3000 to repair which is a bit pricey for a common issue with mercedes vehicles i think i speak for majority of mercedes owners on this matter. I ask for a recall or price reduction on this common issue.sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall- mercedes states they still have no replacement airbag for my vehichle
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact stated that the vehicle was included in nhtsa campaign numbers: 15v711000 (air bags), 16v363000 (air bags), and 16v081000 (air bags). Fletcher jones motorcars of fremont (5760 cushing pkwy, fremont, ca 94538, 510-623-1111) scheduled a repair, but then later informed the contact that they could not perform the repair. The dealer asked the contact to opt for a loaner vehicle. The contact did not know when the vehicle would be repaired and waited an extended period of time. The vehicle remained at the dealer to be serviced. The manufacturer was contacted. The failure mileage was not available.
The contact owns a 2009 mercedes-benz c300. While driving at an unknown speed, the air bag warning light illuminated. The failure recurred on numerous occasions. The vehicle was not diagnosed nor repaired. The vin was included in nhtsa campaign number: 15v711000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Takata recall - i've been waiting almost two years, no replacement yet available.this is unacceptable.even though my vehicle is registered in vermont, i spend the winters in florida, a high humidity state!the reports say the humidity can make the air bag fail.i want my airbags replaced now, before they fail and i die from it.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Penske mercedes-benz of west covina (2010 e garvey ave s, west covina, ca 91791, (626) 859-1200) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *dt
Takata airbags andmercedes-benz does not want to replace them. I live in houston texas and it gets very extremely hot in the summertime and i understand that the heat is one of the reasons that these airbags exploded. Mercedes-benz doesn't even want to speak to me about replacing the airbags.
Takata recall have been waiting 2 years and mercedes always says the part is unavailable
Takata recall, brake power steering malfunction abs,esp,ets,srs.esb,ebr flashes on and off on message center. Then vehicle started to drive very rough and bumpy, then i had no control of the steering wheel and it totally locked thank god iwas able to try and roll it to the side of the road and the car just totally went black and died, no headlights and i have to have it towed, waiting to get thediagnosis from the dealer. But i have done some research on line and have seen hundreds of the same complaints from all over the usa and even oversees that it has to do with the eis. This saddens me to see all the same complaints and i thought that we were protected as consumers by the government, and the nhtsa against majorauto manufacturer such as mbusa to call out these deadly defects before itconsumed innocence peoples lives. But it is obvious that our lives means nothing to thesepeople, because with all theseidentical complaints this is a defect that should be address and mbusa should have thedecency to takeresponsibility and admit that this is amanufacturer defect and do a recall. This is just too much complaints on this problem and no one seem to be taking this matter serious, and we as the consumers are being stuck with these major repair bills running in the thousand. What is the purpose in making these reportswhen no one seems to care. How many complaints do you have to receive on the same issue for the nhtsa and the fair trade act to stand up for us, in october of 2016 this same vehicle self accelerate and crash in to two other vehicles causing a major accident and when reported to mbusa they claim they did there investigation and nothing was wrong with my vehicle, theyplace the blame on me .daimler ag would not believe what there prestigious company as become
Takata recall. The contact owns a 2009 mercedes-benz c300w. The contact stated that nhtsa campaign numbers: 17v017000 (air bags) and 16v081000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall repair in 2014. The dealer (mercedes-benz of hagerstown, 1955 dual hwy, hagerstown, md 21740) stated that the parts were not available and to contact the manufacturer. The manufacturer was contacted and confirmed that the parts were not available. The contact had not experienced a failure. Vin tool confirms parts not available. *
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owned a 2009 mercedes-benz c300. While driving 35 mph, the contact's vehicle crashed into the side of another vehicle. The air bags deployed and shrapnel from the air bags caused cuts to the contact's arm and face. Medical attention was received. A police report was filed. The vehicle was towed to a towing facility and then towed to the contact's residence the following day. The vehicle was destroyed. The vehicle was included in nhtsa campaign number: 16v081000 (air bags). The cause of the failure was not determined. A dealer and manufacturer were not notified of the failure. The approximate failure mileage was 101,000.
Passenger seat airbag sensor not working when someone sits on the seat also passenger side electrical system not working and causing the passenger side lights to stay on when vehicle is off and mercedes does not want to do anything about and says it is out of warranty and i need to pay to have the whole system replaced
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 15v711000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received recall notifications for nhtsa campaign numbers: 16v081000 (air bags) and 17v017000 (air bags). The contact stated that the air bag warning indicator had been randomly illuminating. Sun motor cars, inc. (6677 carlisle pike, mechanicsburg, pa 17050, (717) 691-3333) stated that the parts were not available. The manufacturer was notified of the failure. The failure mileage was not available. Parts distribution disconnect.
Takata recall. The contact owns a 2009 mercedes-benz c300w. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags), 16v363000 (air bags), and 17v017000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of alexandria at (703) 341-2100 (200 s pickett st, alexandria, va 22301)and was informed that parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available (for all three recalls).
"takata recall" i was informed a number of months ago that my airbags are defective.however, the dealership ( mercedes of walnut creek, walnut creek, ca.) has not made the necessary repair.
The contact owned a 2009 mercedes benz c300. While driving at 30 mph, the contact veered to the left in an attempt to avoid another vehicle. As a result, the contact crashed into a pole and the air bags failed to deploy. The contact mentioned that warnings for electrical failure, complete engine power loss and engine service required displayed across the message board. The contact did not sustain any injuries. The front passenger sustained sternum and neck injuries that required medical attention. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was 61,000.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The mercedes-benz of memphis dealer (5389 poplar avenue, memphis, tn 38119, (901) 310-2215) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 9/24/18
Takata recall
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (mercedes-benz of palm springs, 4095 e palm canyon dr, palm springs, ca 92264, (760) 328-6525) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 06/08/17 *as
Takata inflators. There has been a recall for mercedes-benz c300 since june 1,2016.it has been 2 years and the recall has not been dealt with. I was almost in a car accident today where a ignorant driver texting swerved into my lane. I braked in time but he still collided with another vehicle that didn't have enough time to break. Their air bags exploded. If that would of been me and my air bags would of exploded there could of been more harm done to me from the air bags exploding then the initial car crash. That is not the way i want to find out if my air bags work or not. I have constantly called to the check status of when the air bag recall is going to get fixed. Mercedes usa doesn't even know when they will be getting the parts to fix this problem. We need to have this problem fixed before someone really gets seriously hurt or worse.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers:14v177000 (exterior lighting), 15v711000 (air bags), and 16v081000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2009 mercedes-benz c300. The contact received a recall notice for nhtsa campaign number: 16v081000(air bags). After he received the recall notice, both the driver and passenger air bag warning indicators illuminated. The contact took the vehicle to mercedes-benz of northlake (10725 northlake auto plaza blvd, charlotte, nc 28269, 704-321-4833) and was informed that the parts were available. The contact also had the vehicle diagnosed for the air bag indicators. The dealer determined that a faulty child weight occupancy sensor caused the failure. The manufacturer was notified of the failure and offered no assistance. The vehicle was not repaired. The failure mileage was 85,000.
The contact owns a 2009 mercedes-benz c300. While driving various speeds, the air bag warning indicator illuminated. In addition, both turn signal indicators and windshield wipers failed to function when the air bag indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The vin was included in nhtsa campaign numbers: 16v081000 and 18v043000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 118,599.
Takata recall. The contact owns a 2009 mercedes benz c300. The contact stated that there was a progressing failure in which the srs warning light remained illuminated. The contact later received a recall notification for the air bags. The dealer was unable to supply the part within a reasonable time frame to receive the recall repair. The manufacturer was not able to provide a specific date that the parts would be supplied to the dealer. The contact was unable to determine when the vehicle would be repaired. The approximate failure mileage was 77,000.vin tool confirms parts not available.
Received airbag driver and passenger-side recalls in june 2006 and august 2016 and the action to replace airbags is still pending.not acceptable that it takes years to close out a recall especially when there is risk for injury or death associated with existing airbags in my vehicle.
Takata recall!! the manufacturer cannot provide remedy for my car. I have been waiting airbag replacement for more than 2 years. I was originally told the airbag for my car would be replaced by end of 2017, but they cannot fulfill their promise.
"takata recall" over 1 year since original notices went out - recall notice says parts are not yet available - open.
Takata recall. The contact owns a 2009 mercedes benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however the dealer keyes european, llc, (5400 van nuys blvd. Van nuys, ca 91401, 1-(818) 461-3900) had scheduled an appointment indicating that the parts were available more than twice and just as the contact was confirming before the arrival of the appointments, the dealer had called back both times to indicate that the parts were not available. The contact was uncertain if the part was being given to other vehicle owners with no regard for the contact's request for the parts to receive the recall repairs but had not received a reason from the dealer as to why they kept doing this. The contact was uncertain as to when the vehicle may be repaired and had called the manufacturer numerous times as they had reached out to the dealership several times and the parts were still not available to receive the repairs within a reasonable time frame which was unacceptable to the contact. The two recalls had not been completed in months. The contact had not experienced a failure yet. Parts distribution disconnect.
Takata recall - it has been 2.5 years and less than 40% of the recalled airbags have been repaired. Only in the government is that an acceptable statistic. Even worse is every manufacturer does not take any responsibility to or for their customers. I have no idea when my airbag will be repaired. Try that in another industry and see how it flies. Unbelievable that this is such a cluster and no one, but no one cares. Who takes the liability when someone else is killed? mercedes benz has never ever contacted me regarding this recall. I bought the car used and the dealer never mentioned the recall. This is out of control, meaning no one alive has any idea or control of what is happening. The protection of the people is certainly not the first priority here.
2009 mercedes benz c300. Consumer writes in regards to airbag safety recall. *ldthe consumer requested to have the parts delivered that were necessary to have the recall repair completed. Updated 12/8/2017
My car was brought into mercedes of chantilly twice and was told they did not have the parts to repair the air bag malfunctionair bag light consistently goes on
I have been waiting for over a year to get my air bags replaced at fort pierce mercedes, and they keep telling me i have to wait longer. I am concerned about my safety and i cannot even sell my car to buy a safe car.
Takata recall. The contact owns a 2009 mercedes- benz c300. The contact stated that nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in april of 2016. The dealer (mercedes-benz of new rochelle, 77 e main st, new rochelle, ny, 10801) and manufacturer stated that the parts were unavailable for repair. No assistance was provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 and 16v363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (keyes european, 5400 van nuys blvd, van nuys, ca 91401) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 800-367-6372, but was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 10/28/16*lj
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags). Mercedes-benz of wesley chapel (2383 willow oak dr, wesley chapel, fl, 813-200-7788) stated that the part was not available. The manufacturer was not notified. The contact had not experienced a failure. The vin was not available.
The contact owns a 2009 mercedes-benz c300. While driving 5 mph, the srs light illuminated. The vehicle was taken to the dealer where it was diagnosed that the pelvis air bags needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 65,000.
The contact owns a 2009 mercedes-benz c300. After starting the vehicle, the front passenger side air bag warning indicator illuminated continuously. The vehicle was taken to an independent mechanic for diagnostic testing, but the cause of the failure could not be located. The vin was included in nhtsa campaign number: 15v711000 (air bags). The vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The failure mileage and vin were unavailable.
2009 mercedes benz c300.consumer writes in regards to replacement parts not available to repair srs control unit recall notice.updated 04/12/2017
The contact owns a 2009 mercedes-benz c300. The contact stated that the air bag (srs) light would remain illuminated. The contact received notification of nhtsa campaign numbers: 14v177000 (exterior lighting), 15v711000 (air bags), and 16v081000(air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000. Vin tool confirms parts not available, parts distribution disconnect.
Takata recall - no parts available more than one year after recall!
I own a 2009 mercedez c-300 which had a airbag recall this year. I took it to mercedez benz in little silver, nj to get airbag recall issue taken care of on september 25th 2018. My son got into a motorvehicle accident and thank goodness he was not injured. The airbad didn't deploy and he could have been killed. Lord, only knows how many other drivers are out there with same issue and maybe with not the same luck.
Takata airbagi have been on the list for a very in a high risk area in florida. We are concerned that we are getting overlooked and recently recieved a takata chapter 11 notice. What can we do to expedite the airbag repair process for our car. Our delalership says that they still have no parts and are waiting.
Takata recall - i received two recall notifications from the manufacturer regarding the airbags in december 2015. To date, no remedy is available after nearly two years. The risk of a defective airbag explosion increases each year that a remedy is not available. 49 usc 30120 requires the manufacturer the issue within 60 days. It has been years now.
Takata recall. The contact owns a 2009 mercedes c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags). The contact had taken the vehicle to the dealer: baker motor mercedes- benz located at 1511 savannah hwy, charleston, sc 29407(843) 628-0202. The parts were available for the repair, however the dealer told the contact the she had to pay for the vehicle to repair. Manufacturer was not made aware of the issue. The contact stated that recently they received a postcard from tk holdings alerting that they had filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recalli received the recall notice approximately 3 three years ago!no replacement yet!?i've contacted mercedes 4 or 5 times and nothing has happened!i guess my car isn't expensive enough! what more can i do?i don't want to die in a minor fender bender!
Takata recall. The contact owns a 2009 mercedes-benz c300. While making a left turn at an intersection, another vehicle crashed into the driver's side of the contact's vehicle. The air bag did not deploy. A police report was not filed. The contact sustained a minor injury that did not require medical attention. The vehicle was damaged, but not totaled. The contact drove the vehicle home and contacted the insurance company. Prior to the failure, the contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (fletcher jones motorcars, newport, ca, 949-718-3000). The same dealer was notified about the air bag failure and stated that the remedy was unavailable. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags), 16v363000 (air bags), and 17v017000 (air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Rick hill imports, inc (861 east stone drive, kingsport, tennessee 37662) was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. *consumer stated i have received recall notices dated 12/5, 4/16, 3/17, 12/17, 1/18 time frame (4 years). I have contacted mercedes benz corporate office and was told by a person who informed me, needed parts would be at local dealer by 8/31/18. I have yet to receive a notice to bring my vehicle in for the repair. Updated 10/22/18
I was crossing two lanes of traffic and was hit on the passenger side by two suvs. The impact of the collision caused me to go airborne, i went front end first into a ditch embankment.the drivers side of the front end andof the front end was pushed back into the motor area, causing the hood of the car to bend back towards the front window. The car was a total loss with approximately $21,000 worth of total damages. The only airbag that deployed was the passenger side airbags.neither the front airbags nor the drivers side airbags deployed upon the collision.i sustained a fractured neck and broke my left arm. The break was so severe that i had to undergo surgery to have pins and plates put into my arm.my doctor told me that the hard force of the impact was the cause of my severely fractured arm with permanent nerve damage. I filed a complaint with mercedes because i felt the front air bag as well as the drivers side airbag should have deployed upon my collision into the embankment.mercedes replied to my complaint stating the airbags worked properly. I purchased the car based on their advertised safety features and the outcome of my collision was totally not what i expected. Based on my research via the mercedes c300 online crash test demonstrates the front airbags deploying with the same front end damage with a similar type impact. Mercedes told me they sent an inspector out to look at the car but refused to provide me with details of their investigation, stating it was consider internal information. To this day, i still don't know why the airbags did not deploy. With the amount of front end and passenger side damage, i would have never thought the airbags would not have deployed. I would like a third party investigation to be done to determine if the airbag did deploy properly. I have pictures of the car and would be willing to send them.
"takata recall" i was driving to work around 10:30 am in my 2009 mercedes benz c300 enjoying the commute. As i approached the stop light.....blank!!!! i lastly remember breaking ....to open my watering eyes to see that ihit another vehicle and don't recall anything at all. As i get up in realized that my head hurts and there was a small tear in the steering wheel as a small portion of the bag deployedbut not fully.. It appeared to be a faulty bag that has caused this serious inconvenience.
Takata recall . Airbag not repaired in a timely manner
The contact owns a 2009 mercedes benz c300. The contact stated that as the brakes were depressed, the brake light and tail lights failed to illuminate. In addition, the tail and brake warning lights as well as the srs air bag warning light, illuminated intermittently. The vehicle was taken to a private mechanic who confirmed to the contact that the wire connector for the tail lights was melted. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 62,000 and the current mileage was 62,500.kmj updated 01/10/12*lj updated 03/29/2013
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact stated that the recall notice for nhtsa campaign number: 16v081000 (air bags) was received in february of 2016. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
I contacted mercedes benz concerning the recall and they are unable to resolve the issue due to the parts not being in.i understand this is a national recall and it will take time to get the parts in.however, i do not feel comfortable driving my vehicle when this recall has been linked to deaths.mercedes refuses to do anything in the meantime, because they have not had any reports of injury.bottom line is i feel at risk driving my vehicle while the airbags are defective!
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of fayetteville (located at 3203 bragg blvd, fayetteville, nc) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - i have been waiting almost 2 years for the local dealer to obtain the parts to perform the recall work.recently, the dealer called to say that the parts finally became available, but then called back to say that they did not have the parts because they were already gone.
Takata recall i have contacted my dealer loeber motors 3 times and have been told that there is no part yet made to repair the 3 existing recalls that were issued on 02/11/2016, 05/25/2016 and 01/10/2017
Takata recall.i have contacted the mercedes dealer in warwick, ri several times since the recalls were issued but the answer is always "we're waiting for parts."these airbags are critical safety items.if takata cannot keep up with demand then mercedes itself should manufacture and install the airbags.waiting for people to be killed by them is criminal.
Takata recall
Takatarecall.originally notified of recall in 2016.three times told replacement airbag not in stock.dealership is walters, riverside, ca.li believe i am getting the run around. Can you help?
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number 16v081000 (air bags) and 16v363000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to bmw of palm springs located at 3737 e palm canyon dr, palm springs, ca 92264 (760) 324-7071 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available and stated that the vehicle was okay to drive. The contact had not experienced a failure.updated 10/31/17*lj updated 11/1/2017
"takata recall" according to takata, in the event of an inflatorrupture, metal fragments could pass through the air bag cushion material, which may result in injury or death to vehicle occupants. Mercedes benz did not replaced my air bags. Something need to be done! i am very disappointed and frustrated!
Takata recall
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to house of imports mercedes-benz (6862 auto center dr, buena park, ca 90621, (714) 293-3184) who stated that the parts were unavailable and on backorder until tuesday. The vehicle was not repaired. The manufacturer was contacted and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
Srs malfunction left side (driver's side) warning.i found the warning goes away temporarily when i move the wire going into the seat belt buckle around.from some research, i've found that defective belt buckles are a known issue on this car and failure is common with age.
Takata recall. The contact owns a 2009 mercedes benz c300. The contact received notification of nhtsa campaign numbers: 16v080000 (air bags) and 16v363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Myrtle beach automotive located 926 jason blvd, myrtle beach, sc was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata inflators.parts are still not available for replacement.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 18v043000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The dealer was not contacted. The manufacturer confirmed parts were unavailable and did not know when they would arrive. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall , keep calling mercedes benz dealer told no parts available , and to call air bag recall number
Driver and passenger airbags have been recalled and can cause injury or death in a frontal collision. There has not been any communication as to when a fix will occur and have been told by service advisor that there should not be a problem with the airbags if in collision in california until a fix. Also many other complaints of being stranded due to ignition switch fail that locks steering wheel and is a $1,300 fix.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of houston greenway (3900 south fwy, houston, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Head rest both on passenger and driver front seats imploded without warning, without incident. I was not struck by a vehicle and i did not back into any object.
Takata recall - the dealer has continued tell me it would me in the next few months now going on 3 years
The contact owns a 2009 mercedes-benz c300w. The contact received notification of nhtsa campaign number: 16v363000 (air bags); however; the parts to do the repair were unavailable. The dealer (mercedes-benz of houston greenway, 713-986-6400) was called and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Within a year and half, every few months, i get a notice from mercedes benz company that there is a safety recall notice on airbag inflators priority group 4. However every time the notice states that the will be available in 3 months, but it does not happen. This is just buying time and may be full fill some regulations. Meanwhile consumer like me is in danger and the faulty airbags can cause my death in case of accident. Mercedes benz company needs to quit playing around and dot needs to get involve.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer: bobby rahal motorcar company located at 10701 perry hwy, wexford, pa 15090; (724) 935-9300, was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 877-496-3691. The manufacturer stated that the parts will be distributed by nhtsa. The manufacturer asked the contact to call the nhtsa. The manufacturer was made aware of the issue. A case number was not provided. The contact had not experienced a failure. Vin tool confirms parts not available.updated 08/22/17*lj
Takata recall.the dealer in my area has not contacted me for a repair.
Takata recalli am very concerned on my commutes to and from work with my c300 vehical. I have escalated and complained to mercedes benz corp in early 2017 over the remediation of my takata airbags being in a humid and hot high risk zone. They only recently 2017 acknowledge the remediation issue and sent a letter to my home in dec 2017 about being in prioty group 4 and that nhtsa recently granted an extension on remediation for having parts till march 31 2018. Today is april 10, 2018 and i have recieved no letters from mb corp on any updates. I did recieve a letter from autonation today indicating to call my local mb delearship to verify open recall, check if part available, or need to be ordered. I called the local delearship and they stated that they are aware of the letter but have no clue as to what it was about. They stated that my recall is still pending and they are unsure of when parts will be available. When asked about the passed deadline for parts of march 31 2018 they indicated to follow up with mb corporate. I did follow up with mb corporate to get any updates but they have automated messages to customers to check on website. When you check website recall says pending. So far mb corp is passed their extended remediation date of march 31 2018 given to them by nhtsa. They have provided no updates to me as a customer of when or why parts are not ready. I find all this very unacceptable as a customer driving a car that i can not resale to another person putting them at risk. Should anything happen to me i will ensure that my family seeks accountabilty from all responsible people involved in the remediation of these airbags for mb corportate. Please enforce stricter regulatgions on mb corp to comply on remediation on high risk cars now. Not my first safety report recorded with nhtsa.gov.
"takata recall"
2009 mercedes-benz c300. Consumer writes in regards to takata airbag safety recall. *ldthe consumer stated the electronic switch that is located in front of the airbag frequently locked the steering wheel and the car won't start, while the vehicle is in motion.
The contact owns a 2009 mercedes-benz c300. The contact found nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags) online over a year ago. The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repairs. The dealer (calstar motors, 700 s brand blvd, glendale, ca 91204 (818) 246-1800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. Vin tool confirms parts not available. Consumer stated airbag needs to be replaced due to faulty airbag. Steering lock had to be replaced on dec.2016, this is a known problem on mbc300. This is a huge safety issue. Balbo need to be replaced too. Updated 8/9/18
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received recall notifications for nhtsa campaign numbers: 16v363000 (air bags) and 16v081000 (air bags). The contact stated that the manufacturer failed to repair the vehicle within a reasonable amount of time. The dealer (mercedes-benz of ft. Lauderdale, 2411 s federal highway ft lauderdale, florida 33316) confirmed that parts were not available to perform the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall.it has been since 2016 that there are safety issues with this model srs for mb, when will a solution become available to consumers.i do not want something to happen to me or a family member because of the slow or no response in remedying this problem.
Mercedes benz. Consumer writes in regards to takata air bag safety recall. *ldupdated 04/19/2017
Takata recall - dealer still has no remedy and taking no action about the takata airbag recall leaving me no option but to drive this unsafe vehicle.
Taraka recall. Smart key not being recognized , vehicle dead need tow truck to dealer very expensive ,had battery but all dead cost $1600.00 plus on a 72000 mile vehicle.also front sway stabilizer bar need total replacing (dealer part only) since its making noise. Bushings cannot be changed like others the whole bar needs to be purchase at dealer with bushing vulcanized to it. On the smart key the vehicle was stationary thank god
Srs fault warning came on dash , took car to dealer they changed a part and charged me for parts and labor.now i get a recall on same issuesfrom mbat no cost , and want to be reimbursedvin #[xxx] 2009 c300 4maticrecall notice nhtsa #15v711 [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2009 mercedes benz c300. The contact stated that while driving 40 mph, the front end of the vehicle hit another vehicle. The air bags did not deploy and the seat belt did not lock. The contact hit his chest on the steering wheel and his head on the windshield. The contact called the manufacturer who sent someone to inspect the vehicle. The investigator stated that the air bags were not defective. The vehicle was being repaired. The current and failure mileages were approximately 24,000.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 and 16v363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of sarasota at (941) 275-1293 (4754 clark rd, sarasota, fl 34233) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect. *ln
My rear subframe is dropped my airbag lights keep coming on my suspension is terrible because of my suspension my rear subframe had dropped and my light warning for my lights keep coming on
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v363000 (air bags) and 16v081000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (mercedes-benz of naples, 501 airport pulling rds., naples, fl) was contacted and confirmed that the parts were not available for the recall remedies. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
"takata recall" when i was driving after a oil change, i heard a noise that sounded like someone hit my car. I was scared and shaky so i pulled over could see anything but i heard a ticking noise. Then i realized the head rest mini air bag blew up and the wiring inside the head rest was burning. This happened while i was driving. I could have got into an accident. I had to pull over right where all the traffic was because my hands were shaking and i didn't know what to do with the burning smell. I had my hazards on and people went around me. Then all kinds of alerts went off on my car. I only had it for a year and a half it shouldn't do that. Something is really wrong and this is dangerous while someone is driving. My tires and all of a sudden the muffler is making noises now too what is going on with this car. It's treated well i'm scared to drive it now. I'm still making payments on it. It's was for me fairly new and still good, do i thought. I'm very disappointed and need some answers. I was told that maybe it's the eps control unit but haven't went to mercedes dealer yet because i'm discouraged about this car and i haven't been feeling good.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v363000 (air bags) and 16v081000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - i have 3 open recalls and my dealership is unable to perform the repairs since they don't have the parts.is it safe to keep operating the vehicle with potentially faulty air bag?
The contact owns a 2009 mercedes-benz c300. The contact received a recall notification for nhtsa campaign number: 15v711000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata inflators:they sent me a letter back in may 2016 and in august 2016 stating that both driver and passenger side airbags are defecting.there still has been no resolution regarding this and according to takata, if the airbags deploy or if they do not could result in serious injury or death.i am driving my mercedes around and scared to death that they may or may not ploy and could kill my family or i.srs control unit: may corrode and cause control unit malfunction.this is still not resolved on my vehicle and the letter was sent out in march 2016.
The contact owns a 2009 mercedes-benz c300. The contact received a recall notification for nhtsa campaign number: 15v711000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 mercedes-benz c300. While driving various speeds, the air bag malfunction sensor light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 73,000.updated 10/06/16*lj
Decline to replace airbag.
"takata recall"
Your reports say that the dealers have all the parts needed. I called mercedes benz in calabasas and they say that the replacement air bags are being released for only certain models at this time and they don't have the replacement part for my model and don't know when they will receive it.
Takata- the first recall letter was sent to me in 2016. I have yet to receive a call from the dealership concerning replacement of this defective item. I have also contacted a local mercedes benz dealer for eta. As of today 11/13/2017,no eta has been provided.
Takata recall - i was first notified in 12/15 - and i am still waiting.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v363000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of buckhead, 2799 piedmont rd ne, atlanta, ga 30305, (800) 399-3804) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available. Updated 8/14/18
The contact owns a 2009 mercedes-benz c300. The contact received a recall notification for nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. While driving, the driver and passenger head rest air bags deployed independently. In addition, the srs malfunction warning light illuminated. The vehicle was taken to the dealer. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 85,000. Vin tool confirms parts not available.updated 08/16/16*ljupdated 08/31/16.
Takata recallwhen i purchased vehicle it was already salvage.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Euro motorcars bethesda (7020 arlington rd, bethesda, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Passenger seat air bag. The passenger seat air bag was replaced the end of october and now 4 months later it is doing the same thing over again. When someone sits in the seat the car states passenger seat air bag disabled. Also the passenger door lock does not work and will not allow me to unlock the door or even open it
Takata recall.dealers do not have replacement parts.notice dates: feb 2016 and may 2016. Received notice yesterday takata filed banruptcy. Still no replacement..i am using today's date as incident date and the miles are from the date of the notice
Takata recall. The contact owns a 2009 mercedes-benz c300.the contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer and manufacturer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - air bag replacement is unavailable.
I was driving on the parkway at ~40 mph and attempted to slow down by stepping on thebrake. The car did not slow down but accelerated. And struck the car in front of me. Every time i pressed on the brake, the car accelerated so that the car struckthe car in front twice. I tried to turn off the ignition and was unable to. Finally, i pushedhard on the brake enough to slow it down and i was ten able to put the car in neutral. The engine raced but i was then able to turn it off. Despite damage to the front of the vehicle, the airbags did not deploy.
Takata recallmercedes notified us of the recall in february 2016 and still claims that they can not get the parts to replace them.
Takata recall- i have two recalls that are both dangerous and not being addressed. The first recall was feb 2016 and the second one in may 2016. I keep getting told there is not a fix ready but ther is a possible risk of injury or death if the airbags deploy.considering the airbags are a " safety feature" this is counter intuitive.
The contact owns a 2009 mercedes benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and 16v363000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes benz of san antonio, texas located at 9600 san pedro ave 78216, was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - no fix but keep sending notices that it will cause fatal injuries.mercedes knew these were defective and used them anyway, along with a lot of other manufacturers.they should be buying these vehicles back if there in not an option to repair a "safe" car that can be fatal if your "safety" airbags deploy.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact stated that nhtsa campaign numbers: 16v081000 and 16v363000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in february of 2016. The dealer (mercedes-benz of melbourne, 509 e nasa blvd, melbourne, fl, 32901) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Called the dealer benzel busch of englewoodnj several times and all i get is "parts are not available yet"
Takata recall.takata and mercedes have failed to replace both the passenger and driver side airbags.i have contacted the local mercedes dealer dozens of times to check on the status of a replacement to no avail.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact called mercedes-benz of boerne at 830-981-6000 (located at 31445 interstate 10 west, boerne, tx 78006) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect for both campaign numbers.
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was invalid. The contact had not experienced a failure.
Takata recall:i am still waiting for the mercedes benz company to send me notification for my car's airbag to be replaced. I have made repeated calls and never got a response from them telling me when i can bring in my car for an airbag replacement. I am concerned for my safety and want the airbags replaced as soon as possible.
Takata recall - my dealership has been unable to replace the air bag since they were first recalled. They cannot tell me when or if they will be able to replace the airbags as they have not received the parts. Due to the recall i cannot sell the car and my circumstances have changed where i no longer need the car. I have not been in an accident and rarely use the car due to the faulty airbags.
Takata recall - nhsta recall number 16v081 and 17v017 and nhsta recall number 15v711 regarding the srs control model. I have received several notices of these 3 very dangerous and urgent recalls. My vehicle is subject to these recalls and no remedy has been provided for all. I have contacted the manufacturer and mercedes benz dealership to have these recalls fixed, but i am told they have no parts to fix the recall, no remedy has been provided and there is nothing they can do to address the recalls - meanwhile, i am at risk every time i get behind the wheel and continue to receive notices about how dangerous this recall can be, life threatening. Now takata is filing bankruptcy and it has been years since the recalls were issued - why is there no remedy available to fix this? no dealership will address the issues, it in just an on going, never ending game.i want to know how i can fix my defective car before my wife, children, or myself are injured or killed due to the severity of this specific recall.
Takata airbags never replaced. Mb always states part are not available.
This airbag recall has been in effect for over two years and local dealerships still do not have a replacement part. I feel unsafe and frustrated.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mercedes-benz of cherry hill, 2151 nj-70, cherry hill, nj 08002, (856) 663-3200) confirmed part unavailability and could not verify when the parts would be supplied from the manufacturer. The manufacturer was notified. The contact was not experiencing a failure. Vin tool confirms parts not available.
Right after the manufactures warranty ended, the left front srs malfunction light came on in my vehicle, accompanied by the air bag light. I did research and found that there are several people who suffer from this malfunction. The light does not go off and the air bag system will not deploy in case of an accident. This is a major issue that is incredibly expensive to fix (approx. Costs are over $1000.00 at my dealership) and since it has been a recurring defect in the vehicle year after year, it needs to be fixed by mercedes at no cost to myself and other mercedes owners.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received a recall notification for nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (capital eurocars, 3705 w tennessee street, tallahassee, fl 32304) confirmed that parts were not available to perform the recall repairs. The contact had not experienced a failure. Parts distribution disconnect.
We have been notified by our mercedes dealer that our car has been identified as having the defective airbags but for over a year they have said they don't have the parts to help. Now a federal court ruling informs us that we can indeed schedule a free repair but mercedes still says they can't help. Calling the numbers on the notification letter just gives us automatic answering machines stating we have to call mercedes but mercedes benz fletcher jones imports las vegas just says no. We would like the airbag changed before something bad happens. What do we do? /[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
We received a recall notice on the driver's side airbagtwo years ago for this car.we have called the mercedes hot line 4 times, left a message and have not received a response.we have spoken with are dealer 8 times with an answer of: "it is fine no one has been injured so far".we line in missouri with high humidity, heat and the car is old.in march we received a recall for this car for the passenger side.no information, no idea of when the bags will be replaced.help.we want new airbags and mercedes is doing nothing.
Takata recall - my mercedes dealer is indicating there is no product available to fix my car.the program estimates for timing of replacements are no longer accurate.when will my car get fixed and is mercedes assuming all safety liability for their sub contractor failure?every day this car is driven by my daughter is a safety risk to her.how is nhtsa providing enforcement pressure against mercedes?
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number:15v711000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - nothing has happened yet.i think they have had ample time to remedy the airbags though and have not.
The contact owned a 2009 mercedes-benz c300. While veering left, the vehicle crashed into a tree. The air bags failed to deploy and the seat belt tightened. The paramedics arrived and assisted in removing the passenger from the vehicle. A police report was filed. One injury was sustained, which required medical attention. The vehicle was towed. The contact referenced nhtsa campaign numbers: 16v363000 (air bags), 15v711000 (air bags), and 16v081000 (air bags). The manufacturer was notified. The failure mileage was unknown.
Takata recall. The contact owns a 2009 mercedes benz c300. The contact received notification of nhtsa campaign number: 15v711000 (air bags)however, the part needed to perform the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 mercedes-benz c300. The contact took the vehicle to mercedes-benz of north haven (620 washington ave, north haven, ct 06473, (203) 239-1313) to be repaired per nhtsa campaign numbers: 18v043000 (air bags) and 16v081000 (air bags). While leaving the dealer, the air bag, "immediate service is required air bags malfunctioning", and "air bags inoperable" warning indicators illuminated. The vehicle was taken back to the same dealer where it was diagnosed that a sensor needed to be replaced. The contact declined to repair the sensor as an out of pocket expense because the failure did not occur prior to the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 78,446.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of austin (6757 airport blvd, austin, tx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Drivers side srs light is on and i feel like the airbag could deploy while driving
Takata recall---still don't have a fix for the driver and passenger airbags.i was notified of both in early 2016.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags); however, the part needed to perform the repair was unavailable. The contact mentioned that the dealer denied a loaner vehicle. The manufacturer exceed a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall;i've been waiting for a year to have my defective air bag replaced and to date it is still not fixed and replaced.
Takata recall airbag.i was notified in feb. 2016 that. Y car was involved in the recall and nothing has been done in 18 months to fix this deadly recall.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000(air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall - i've contacted 2 dealers and both were unable to replace my defected airbags
Takata recall. The contact owns a 2009 mercedes-benz c300w. The contact received notifications of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer (mercedes-benz of san jose, 3000 e capitol expy, san jose, ca 95148, (408)-214-3009) was contacted and confirmed that the parts were not available for the recall repairs. The manufacturer was notified and also stated that parts were not available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 16v081000 (air bags) and 17v017000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 16v081000 (air bags) and 17v017000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616, (919) 573-5050) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I need to import my vehicule to canada asap and they won't let me do it with a pending recall on it. I've been waiting 16 months. When will there be a remedy/fix?
Takata recalli have had a recall on my passenger and door airbags for over a year without a fix. I have small children that ride in the car with me and this recall not being fixed puts my family in danger.this is very worrisome.
Takata recall.. My air bag light remains on and i fear that they are not working.also, my car will not restart after stopping at a store. In reading the comments in a recent forum, i am not the only mercedes benz owner having this problem. Based on the comments the issue is with the steering column (eis/els) and it is a manufacturing defect. The dealer also verified that this is a common problem with mercedes and the cost to repair it is $2100.00 upward.
Takata recall: have called mercedes dealership 3xin my attempts to install replacement of driver side airbag, once again, i was told mercedes still does not have replacement and everything is up in the air. Seems like the safety of their customers isn"t a priority.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received a recall notice for nhtsa campaign number: 16v081000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.
2009 mercedes benz c300.consumer writes in regards to part of the srs control unit module was repair, head rest unit deployed while driving and replacement parts not available to repair airbag recall.
Takata recall. Mercedes benz has failed to accommodate my vehicle because of this recall. They haven't even notified me about it. They say that there's nothing they can do.
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign number: 15v711000 (air bags); however, the part to do the repair was unavailable. The contact stated that the air bag warning light illuminated intermittently. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The failure mileage was unknown. Parts distribution disconnect.
Takata recallmercedes will not replace airbags after 2 year wait.i am unable to sell my car and they will not provide a loaner.
The vehicle had parked under the sun, without anyone inside it.the driver side headrest airbag was activated.we went to the dealer (garage isla verde) for warranty, we were informed that this is not covered by the warranty, besides being the first case of its kind, according to them.a week later the same thing happened to the headrest airbag on the passenger side.again we were informed that the guarantee did not cover that issue.
Takata recall. Yet to be fixed
I have an airbag defective, i have received the notice by mail to change for free the airbag but every dealer that i have contacted don't have receive any part for this replacement. So what can i do?
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact stated that nhtsa campaign numbers: 16v363000 (air bags) and 16v081000 (air bags) exceeded a reasonable amount of time for repairs. The contact received the recall notifications in 2016. The contact spoke with mercedes-benz of georgetown (7401 n interstate 35 frontage road, georgetown, texas 78626, 512-930-6150) where it was diagnosed that the parts were unavailable for the recall repairs. The manufacturer was contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2009 mercedes-benz c300. The contact received notifications of nhtsa campaign numbers: 16v081000 (air bags) and 16v363000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. Mercedes-benz of beverly hills (9250 beverly blvd, beverly hils, california 90210, (310) 659-2980) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers: 17v017000 (air bags) and 16v081000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available..updated 05/23/17 the contact has traded in the vheicle to dealer. *as
2009 mercedes benz c300.consumer writes in regards to part of the srs control unit module was repair, head rest unit deployed while driving and replacement parts not available to repair airbag recall.
Passenger seat air bag. The passenger seat air bag was replaced the end of october and now 4 months later it is doing the same thing over again. When someone sits in the seat the car states passenger seat air bag disabled. Also the passenger door lock does not work and will not allow me to unlock the door or even open it
Passenger seat airbag sensor not working when someone sits on the seat also passenger side electrical system not working and causing the passenger side lights to stay on when vehicle is off and mercedes does not want to do anything about and says it is out of warranty and i need to pay to have the whole system replaced
Passenger seat airbag sensor not working when someone sits on the seat also passenger side electrical system not working and causing the passenger side lights to stay on when vehicle is off and mercedes does not want to do anything about and says it is out of warranty and i need to pay to have the whole system replaced
Passenger seat air bag. The passenger seat air bag was replaced the end of october and now 4 months later it is doing the same thing over again. When someone sits in the seat the car states passenger seat air bag disabled. Also the passenger door lock does not work and will not allow me to unlock the door or even open it
Sockets for the parking lights above the headlights melted. Knowing that something similar was addressed with the tail lights, seems to be related. The tail lights melted the carrier and the cables now the same is happening on the front of the car. I am not the only owner of mbc300 experiencing a issue. We are concerned that our cars can catch up on fire.
With the vehicle parked, the car won't start, battery and lights work fine, when turning key the engine does not turn over. The steering wheel is locked and it won't shift into neutral. Sounds like the same eis problem that so many others have.
A known issue with mercedes benz c300 card model year 2008 and up.the steering ignition switch fails.this is a dealer fix only and costs approximately $1500-$2000 dollars.when you go to start your car nothing comes on, no lights no nothing.the car is basically disabled and you have to have it towed to the dealership.
The tail light completely melted the circut board and stopped working.
I received a message to check the rear right (passenger) lights and turn signal.i just purchased the car used on may 20, 2014, and began getting the dashboard warning a few days later, but it was intermittent. On may 26, 2014, i inspected of the bulb carrier and pin connector and noticed that the connection involving the brown wire on the pin connector was burned and the corresponding connection on the bulb carrier was also burned/disintegrated and the area around the brown wire was very hot. It is difficult to know when the failure actually happened.
Car would not start. Had to be towed to dealer. Repair cost 1150 dollars. One week without car.
Without a warning or any dashboard lights my car did not start one morning, it made a gunck sound and absolutely nothing would turn on. My neighbor then tried to jump start the car and only the radio would turn on. I then called aaa who was the able to start my car and said the battery was good and that i should be okay to drive. (i had left nothing on the night before) i then went on a 3 hour drive during thechristmas break and about and hour in the car began acting weird almost as if it wanted to shut off, and randomly a service "abs andesp" and "air bag" and few other thingswould come on the dash board. As soon as i got to my destination and turned the car off the car went completely dead, this time i wouldn't even let me lock the car with the fob. I had aaa come again and they were able to with a little playing around with the key and ignition, turn it back on. My whole drive back was worse than the drive there that i even thought i wasn't going to make it home safely but i made and again as soon as i parked, the car died. Since it was the holidays i wasn't able to go to mercedes and in the meantimefor 3 days tried to get it on but nothing with both sets of keys, this time it wouldn't even let me unlock the car and the alarm kept going off when i would try to unlock it . I called aaa again to unlock and start my car but were unable to start the car, the alarm kept going off every time we put the key in the ignition. When looking at the symptoms my car is having online this seems to be a common problem in this make and model. The closest mb to me is about a 40 minute drive and will be very costly to have it towed and from the complaints read most have had to pay between 1200 -1500 to get this problem fixed. I have had my vehicle for under 2 years, 95k miles.
As i was backing out of my garage the dash board lit up indicating to check my rear right tail lamp, right side marker, right brake lamp, right head lamp, right fog lamp. My husband then could feel that the brown wire in the wiring harness and the harness itselfis hot to touch and you can see the wires because the coating around the wires has began to melt away.i have an appointment today to take the car to the dealer that i purchased it from.i hope this issue will be resolved.
Inserted key into ignition switch. Able to turn key. But no ignition lights come on in any position of the key. Does not start. Problem appears to be intermittent, as after several tries it may function correctly with incremental ignition on settings and then starting. As this ignition switch also controls the steering lock, there exists the possibility of the steering becoming looked while the vehicle is in motion.hence, a major safety issue exists!should steering become locked while vehicle is in motion (at any speed) the consequences are extremely dangerous!.
Car will not start and steering column is locked. Power to the dashboard lights but no turnover. Local shop could not repair. Towed to mercedes dealer. Likely looking at a ~$2,000 repair for eis related problem. Car only has ~90k. Purchases as cpo and bought extended warranty that has already run out.
Driver side rear lights dimmer than the other side than went out, when open the compartment, smelled melting plastic. Checked the plug that went into the lights has melted. Also burn mark left on light housing.
Warning indicators flashed for all the right side rear lights. When i went to change bulbs discovered the covering on wires had melted along with the plastic harness. Took it to dealer next day and the harness had to be replaced for a little over $150. It is happening on the other side also. Service rep has seen on other c300s. Mb denies this is a defect.
I put the key in the ignition turn it to start the car and nothing happens, none of the electrical comes on except for lights on the instrument panel. The car doesn't even try to start. Something is wrong with the electronic ignition system.
Right rear taillight assembly completely went out as a result of a bad ground wire. On that side there was no brake light, no turn signal, no running lights, etc. After inspection the ground (brown outer most wire) where it connects to the plug/rear tail light assembly has burn marks and corrosion. I used electrical tape to tape up the exposed wire (due to heat/sparks the insulation on the wire was gone). Currently, all functions of the tail light are dim ( 75% dimmer than the other side) and at times it just completely doesn't work. I have stopped driving the car as a result of this as i do not feel safe driving as i fear it might lead to a small fire.
I have a 2009 mercedes benz c300 4matic, my vehicle was just serviced one month ago for 2 recalls. Airbag/tail lights. After my vehicle is serviced i ask the mb tech regarding the eis switch - which starts the vehicle. I was concerned this may happen to my vehicle and for him to inspect the element. Technician said i am all set, and now my vehicle is stranded just picked up by a flatbed to my local mechanic. I called mb the issue i was having and i told them the situation. The tech from shrewsbury mb will get back to me on monday. Today is saturday 09/24/16.
My car will no longer start. Although the lights and radio still work, the windows and ac don't, and the car won't start, nor can i change the gear. It seems to be a problem with the steering column/ eis. I now have to take it into the benz dealership and pay a hefty amount to get it fixed, since no other mechanic can seem to do it. This seems to be a common problem with the 2009 c300 yet there's not a recall on it. Go figure.
Drove my c300 to work in the morning. Went to leave a few hours later and the car will not start. Radio, alarm, dash and lock/unlock all work but you can not hear the steering lock disengage when you put the key in. From what i have seen this is a very common problem and mercedes has done absolutely nothing to fix it. I have only owned this vehicle for 6 months. Is this what we have to look forward to after buying a mercedes benz?
I was turning on my mercedes benz c300 2009, when it suddenly stated take your ignition, therefore i made a phone call to mercedes benz roadside assistance. Once the technician arrived he clearly stated it was the steeringhowever he states they do not have any warning signs. I am very confused because 09 c300did not have any prior warnings, it always tells me everything on the screen. This repair is around 1000 and the vehicle has been in a recall but the dealership i purchased it from is from chevrolet and they do not accept froing vehicles. I truly believe consumers should not have to pay for something it does not warn you for, specially since you are purchasing a german car not american.
My m.b. 2009 has only 52690 miles, rarely driving. On may 28th, 2016, my wife drove the car to see her cousin, when got out at 10:00pm, car was not starting, battery was ok, light on, radio on, windows not on. Needed to wait until monday morning, towed to dealer: eis steering lock failed, cost $1121.88 for the eis. Service consultant advised many m.b has the same failure. Go to nhtsa, saw a lot of complaint with the same problem. Please investigate the incidentand issue a recall with m.b., it's very unsafe for driving because it can happened any time, mostly night time with a female driver. Only m.b. Can repair the eis and it's very expensive.
The lamp connector on the rear right side of the light component went out, when i went to look at it, i noticed the connecter plug in as well as the light circuit board was burnt and would not be plugged back in.
The contact owns a 2009 mercedes-benz c300. The contact stated that the anti-theft system failed and caused the contact to not be able to start the vehicle. The vehicle was taken to mercedes-benz of marietta (810 cobb parkway, marietta ga 30060, (770) 783-5171) to be diagnosed. The mechanic located the failure code at the electronic ignition switch and informed the contact that the ignition switch needed to be replaced.the manufacturer was contacted. The vehicle was not repaired. The failure mileage 140,000.
Went to store and when i returned to the car, the trunk released normally and doors unlocked normally with the key fob. Inserted the key into ignition switch. Able to turn key, but car would not start. Tried locking and unlocking door which worked again. Waited another minute and car still would not start. Tried moving steering wheel, but it was locked and could not take car out of park, but made sure it was all the way into park. Tried to start car again, this time i heard what sounded like a relay clicking from under the dash, but still no start. After another minute, i tried again and this time it started. I cautiously drove home and parked afraid to drive the car any longer as the ignition switch also controls the steering lock and there exist the possibility of the steering becoming locked while the car is in motion, as several others have posted as happening to them. A major safety issue exist since the steering could lock while the car is in motion and mercedes benz should be required to recall this vehicle to repair this before someone is seriously hurt or killed.
I bought my mercedes benz and notice that my tail light and the light on the front of the car will turn on by itself while my car was parked in the morning my car battery will be dead needing a charge. I had a recall from mercedes benz dealer and i took the car to the dealership and supposedly they fix it and the car had gotten worse. It had burned the harnesses and fog harness, while i was driving the car was acting like shutting off the radio and ac will start shutting off and turning on at the same time while i was on the highway on my way home from work. Right now my car only have working the high beam. I been getting a lot of recalls for this car but really it seems like i'm loosing my time .
My mercedes was hit in the front in december and after partial repairs were done, we picked up the car and on 2nd day of having it, it would not start.thought it was battery but of course it wasn't .hooked up to our scanner and all kinds of codes were displayed so we had to have it towed back to where repairs were done and they determined it was esl module and their opinion it was caused by accident.$2700.00 later out of my own pocket we have car back and fixed.so who is responsible for this, not us.i believe that mercedes should take care of their customers and the other insurance should pay for this also. I see that a lot of people are having the same issue with this but mine i believe was caused by accident.
I received a warning that my left tail light was out.the light was not out and when the car was restarted the message no longer appeared. I went to the dealership and asked service to check the taillight. The service manager showed me the light panel which had melted plastic and burn marks on it near the grounding wire. He told me i needed to have it replaced as well as the circuit board. I told him i thought it was ridiculous to have electrical problems with a car with 85k miles. I just replaced an electrical panel in the front 2 months ago for $700. I asked if they had problems with the c and he said no but he had seen a few issues with the grounding wire. I just looked into it to discover it is under nhtsa investigation. Please advise.
Electrical ignition switch and electronic steering lockthe component malfunctioned with no symptoms. I got stranded for 5 hours past midnightcar has been inspected by a shop and mb dealerno warning lights and no symptoms
Brought my car in for a repair of the steering column on 3/9/2013 to the mercedes dealership where i purchased the car, which they took care of.but, then about a month later started to get warnings from the dashboard to check my right rear taillight and directional.then it was the right rear side lamps, taillights, brake lights, reverse lights and directional, every time i start the car and/ or whenever one of those lights is engaged while driving.waiting for a recall and saw that mbusa requires exact information for the complaints.
The ground wire for both rear taillight bulb plates gets so hot, that it melts the connector which then causes a failure of all tail lights and brake lights and indicator lights.
Ignition switch failed at 76k miles. Gear shift will not get out of park,steering wheel will not unlock and car will not start. Known to be a common issue that affects all mercedes with electronic ignition. Mercedes should be brought to court via class action for this.
With the vehicle parked, the car won't start, battery and lights work fine, when turning key the engine does not turn over.when inserting the key it doesn't make the locking sound it usually makes.the steering wheel is locked and it won't shift into neutral.sounds like the same eis problem that so many others have ran into.
My car left me stranded at work.when i was leaving work my car would not start the steering was completely locked . The car would not even start the only thing that would turn on was the radio and a message of not to forget to remove your key.i could not even get the car out of gear. I would crank it and nothing, it was completely dead. I never received a message to warn me that something was faulty.. Before taking car into dealership i did my research online and spoke with a service tech at mercedes and said that it waspossibly eis failure and steering lock. After so many complains like mine online i can't believe there is not a recall on this. I believe this is a safety hazard. What if this would of happened when i was driving and my steering locked? who knows?...is mercedes waiting for serious accidents to happen? these failures are really a call for a recall..if there are anymore mercedes owners out there with the same problem file your complaints maybe if more of us complain they will do a recall. This is not cheap to fix it cost from $1200 to $1700. I bought a mercedes believing i was buying a dependable vehicle now i am having second thoughts after all i have read...
Problem with the ignition switch. The whole car shut down after being inspected. It said to be a interlock switch problem i'll have to have the car towed because it will not turn on it is shut down .
Car was off and parked in the giant (limerick, pa) parking lot. I put the key in the ignition, turned it, and nothing happened. Dash read "remove key." i had the vehicle towed to dealer. Steering lock mechanism went bad. Fuse 22 blew every time we put the key in the ignition. Had to replace part.
There seems to be a light shortage on the right side, the right turn signal doesn't work properly. The lights work , the issue is the panel and the wire is now melted at the tip. The wire melted into the light panel.
When i've got to the car, put the key in the ignition, and turn the key with no crank noise in the engine. After a lot of tries i had noticed that my steering was not unlocking, windows don't work no lights on like abs, check engine or all the lights that come on with the key on the on position, and that the car would not shift in neutral. After trying to jump the car and rearming/disarming the alarm i checked on line and found out that a lot of people have the same problem with their mercedes.here is what i experienced1.put key into ignition, steering wheel doesn't unlock.2.instument cluster displays "remove key from ignition".3.turn key to accessory, no lights on dashboard, only the radio works, windows don't work.4.turn key all the way to start car, nothing happens.
Yesterday (10/27/2013) i had to change out my rear right side brake lamp, which i successfully did right after i saw the message pop up on my dashboard. Then today (10/28/2013) in the afternoon i turned on my car and all these messages popped up regarding my right side turn signal, right side reverse light, right side fog light and the other bulbs in the right side bulb housing. I then opened my trunk and checked it out, and noticed that the far left side wire of the connector connecting to the bulb housing was burned luckily it did not catch on fire. I tried to take it off but was not able to at the moment, but i was able to take it out after a couple of hours. There was a horrible smell coming from it and i tried to clean out all the gunk in the connector but was not able to. Please get this issue fixed and call out a recall before someone doesn't act fast enough and leaves the connector plugged in and causes it to catch on fire.
The car will not start, from stationary. It was parked there 10 minutes ago. Towed to the dealership and was told it has a bad esl (electronic steering lock). The repair bill over $1300.00.the issue has been widely reported and seems to be a manufacturing defect. Mercedes benz should cover this cost.
Front lights socket over heat andmelting. Manufacture and dealership refuse to replace, however car still in full extended warrantysafety issue and can cause fire
I went to work and my vehicle was just fine. I left for lunch break stopped at the groccery store and went home which is just a few miles away. I parked my vehicle went inside to drop my groceries off and eat lunch and when it was time to return to work my car would not start! i was so pissed off! the steering wheel would not turn and the gears would not shift at all. I only have 30k miles on my car and one owner before me. I am the only driver and my car is in impeccable shape! i know it is not the battery because i just put a brandnew one in just 3 months ago. I do not understand why there has not been a recall for this issue because i see thousands of complaints about this repair so it is obviously a manufacturing issue. When i first bought my benz i fell in love with the brand. I have always been a audi/bmw girl but vowed i would never go back until this issue. Mercedes does not treat it's customers right so this will be my last benz! recall this issue benz!
My vehicle experienced a failure of its starting and steering lock functions.the underline problem and areas of concern is the frequency of this failure and the dangers associated with having the vehicle immobilized when the associated parts fail.mercedes benz has not taken any responsibility for this issue yet it can't be fixed without dealership intervention.the costs associated with this particular issue besides having your car towed is in the excess of $1,000.00.in my case i have been quoted &1700.00!although my particular instance happened when the car was parked, there is no exception that it can occur when the vehicle is motion causing the vehicle to shut off and the steering wheel to lock in any position. Updated 11/24/2014
Brake light, turn signal, & parking lamp all not working.the plastic connector at the end of the wiring was completely melted and black when the mechanic took it out.could be a fire hazard.
The car won't start when you turn the key. I have taken it to a mercedes mechanic and he can't find anything wrong after being looked at for a b1 service. We thought this would fix it. Now it won't start again. When turn the key, everything lights up as if the car is going to start but it won't. It had been starting after turning the key a few times and eventually it would catch. The problem started 2 weeks ago, now it won't start at all.
Rear passenger tail light housing melted together the connector/ harness to the housing. Limiting the power to the light bulbs and or blowing them before they should be burnt out or not working at all periodically. Effectively limiting the safety of having the brake light or parking lights or even the blinker work like they're supposed too
Unable to start the car.able to operate lights and radio, but nothing else.there was no warning of an issue.battery was good.checked on line for problems with starting for this model and notified the dealer.car was in the garage at the time.this could have occurred at any time.unable to put the car in neutral or turn the steering wheel.car ended up being towed to the dealer.they replaced the electronic steering lock.this is not the type of issue that you want to happen to you when you are away from home.
Received in-dash notifications that all lights on left side of car were out.took to local repair shop, which found that left rear taillight housing had melted.had new lighting carrier installed and wires repaired.
'takata recall 'drive my 2009 c300 to store everything worked perfectly . Came out of store car dead , nothing . Mercedes tech jumped car (nothing)checked all fuses they are great . Long short eis needs replacing . I have read blog after blog about this very same issue yet no recall . I am a fifty yo woman stranded outside publix by myself . Extremely dangerous !!! cost to repair 1200 . Seriously??
The contact owns a 2009 mercedes benz c300. The contact stated that after starting the engine, the steering wheel seized. The contact also stated that when inserting the key into the ignition switch, the vehicle failed to start and the key would remain stuck in the ignition. In addition, all the electrical components would remain on. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The vin was not available. The failure mileage was 73,000.
Drove my 2009 mercedes c300 sport to emissions station for testing.the tech turned off the car and then attempted to restart in order to start/complete emissions testing and the car would not start.the steering wheel was locked.the key would turn but would not start the vehicle.turning the key resulted in operable interior lights, radio and the locks worked but nothing else.had the car towed to dealer and, just like other owners, the cause is a "bad" steering lock.costs upwards of $1000 to fix, possibly double that if the ignition module also needs replacing, which they won't know until they can replace the steering lock first. My car has 122k miles, purchased certified pre owned.i have safety concerns regarding this issue since it seems it could have occurred while i was operating the vehicle.
My car would not turn on, eventually found out it was due to an electronic steering lock malfunction. Upon further research, i found it is very common on the c class. Cost over $1k to repair, and mercedes of usa declined to cover any of the expense even though the issue is common.
Received a message that rear left brake light, fog light, turn signal were out. Turns out the wire that goes into the harness has melted and shorted out. The same thing happened two months later with the rear right light assembly. This is a huge safety concern.
Components of the tail light assembly on the driver and passenger sides have overheated and rendered the units inoperative.as a result, the tail lights no longer work.this seems to be a known issue and common occurrence in aging assemblies of this type.
My car all of the sudden wouldn't start.i called roadside assistance and they were unable to jump the car, the battery is fine. I had to have the car towed to mercedes-benz of chandler and they diagnosed the issue as a steering lock electrical fault.the steering lock was replaced at a cost to me of $1065.33 (invoice #mbcs314273).upon researching the issue on the internet, this appears to be a common problem- many other folks reported the same or very similar (ignition switch) issue:http://mbworld.org/forums/c-class-w204/438212-2011-c300-towed-dealer-ignition-switch.html
Tail light passenger side - ground wire issues - plate melted - tail light errors - not working - no turn signal or brake signal due to faulty tail light assembly (heating issues)1 204-820-09-77 lamp carrier1 211-545-03-28 plug1 014-545-82-26 pin bushing.
For the third time in 6 months my car wouldn't start. Got of work getting ready to go home and the car wouldn't start. Towed to the dealership and they checked it and couldn't find a thing. They asked me to bring the spare key and the car started. Fast forward three weeks later...same issue. They kept the car for 5 days and couldn't find noting so they replaced the battery in november. Fast forward to yesterday feb. 25th. 2014 same thing happened. Towed it to the dealership and they determined it was the steering lock: ezl steering lock and programming key. I hope and pray my extended warranty covers this. I have a 2009 c300.
The contact owns a 2009 mercedes benz c300. While attempting to have the vehicle serviced under nhtsa campaign number: 14v177000 (electrical system), it was discovered that the housing unit for the headlights and taillights was corroded. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,131.
The contact owns a 2009 mercedes benz c300. The contact stated that while attempting to start the vehicle, it failed to start. The contact was informed by an independent mechanic that the failure occurred due to a failure in the electronic ignition switch. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,148.
I went out to my car this morning to drive to work and my car would not start. The lights came on i could lock and unlock my car however when i put the key in, it turn all the way but it would not crank. I call mercedes benz 24 hour roadside assistance and they confirmed that my battery was not the problem. The technician even told me he noticed that this happened to other owners and they did not know why it was happening without warning. This is so unacceptable.
Right rear passenger lighting assembly caught fire.wiring harness and light bulb carrier were burned.right rear turn and brake lights are inoperable.
When i returned to my car in the parking lot after grocery shopping in the evening, the car would not start. The radio and lights on the dashboard worked and the seat moved, but the engine would not start. I had this car checked not too long ago and everything was fine, but the car just decided not to work suddenly. This is especially scary for a female stranded in a public parking lot at night. I did not get any warning messages before the incident. I had to call roadside assistance and try jump starting it first, which wasn't the problem as the battery was fully charged. I ended up having to tow the car early next morning because the dealer was closed and had to take a cab home. When i went to the dealer and stated all the "symptoms", mb knew right off the bat what the problem was, which to me is alarming. They told me they are 99% sure it is either electronic ignition switch or electronic steering lock problem and it would cost me $1200 to repair it. It obviously is a very common issue. They are very well aware of it, yet they are not doing nothing about it, as (they say) it is not a safety problem. How is this not a safety problem when the driver doesn't get a slightest warning or even a message that the car won't start and will leave you stranded wherever you are? as a young female living in a city without friends and family to help out, especially at night in a public space, this is quite frightening. I almost had a panic attack, because i didn't know what to do and never had to call roadside assistance. The only reason i had gotten a mercedes benz was for its safety. Mb site states: "true to their heritage, they're engineered to protect you in ways you might never have imagined. And with the hope that you'll never have to." how did mb protect me? mb has only engineered the car to rip off customers and not live up to its brand. This is very disappointing.
Ignition switch - tried to start the car and it would not turn battery was fine and all interior lights and electrical systems appeared to be fine. Had to have the car towed to the dealership where it was found to be a faulty ignition switch.this should be recalled for safety reasons.
Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start.car won't start and steering won't unlock... I stopped and cut the engine of and tried restartingthe car it won't do anything. This particular part is faulty on most 2008-2009 mercedes c300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer.
I bought this car 27 days ago. Friday night, i opened my garage door and got in. It would not turn on. After getting it inspected, i was given the news about the electronic ignition switch. After doing some research online, i was baffled by how many people with identical cars dished out thousands to pay for the repair from the dealership. What was most surprising is how it seems to happen at just about 80k miles, like clockwork. My car has 78k miles. This repair won't be covered by the bumper to bumper warranty that i had just spent thousands on. Why is there not a recall yet? this is an extremely common, consistent problem among these cars. I should not have to pay nearly $2,000 just because my car is at 80,000 miles.
Car won't start and steering won't unlock...whenever i stop and cut the engine of and try starting g the car it won't do anything. Then after a good hour it will start...then i drive home and stop it won't start. Everyday twice a day... When j go to work or when i come home.
My car will not start. Battery was tested and is in good condition. When key is inserted the panel shows a message saying "please remove key". I had to tow my car to service center and i am still waiting for tech info on cause of problem. I have read in nhtsa website many complaints of the same nature. Seems there is a manufacturer defect on the electronic ignition system on this models. To me this is a serious security issue to owners. Imagine having it happen while car is running... The steering wheel locks and cannot be unlocked in any way. Car does not even crank. With steering wheel locked towers need to have special tools to handle car, not always available. I can not believe that with so many complaints already filed nhtsa has not ordered a recall on this matter. Are the computers on this model preprogrammed by manufacturer to stop working after certain time?
Yesterday my beloved c300 left us stranded at a best buy parking lot late at night. It was really upset when i just get off work, and try to start my car and go home take a rest, but it would not start. I had to leave the car there overnight and was not until next morning that i got it to start. Since then it has been giving us problems so i call the local dealer and they gave me an appointment for next monday.i have read that this is a very costly and a very well known issue with c300. By this time i am sure mb knows about it, and i did research online seems like that is a common issue and mb should recall for it. Unfortunately, mb don't take care of it, and do not cover it. It is a eis failure issue..my 2009 c300 has just reached 50,000 klms. We have had it for about 10 months now... We are very concerned and disappointed. My car had to leave in parking lot overnight which is really dangerous, and i can't go to work since i don't have a car to drive. It's a pain for me, that i have to pay over $1000, and this is my first car, my financial can't really handle this unexpected issue since i take care of my so well...
I parked the car, and turned it off completely. When i returned to the car, they key fob would only turn the dashboard lights on, but the car will not start. The steering wheel is locked, and i cannot change the gear from "p". A message would appear "remove key from ignition" whenever the door is open. I have searched and it appears to be a very common problem in these models, where the eis or esl fails for no reason. The qoutes for this repair range from $1000 to $3000. I had to tow the car to my apartment, and now i have to tow the car to the dealership because they are the only ones who can solve this issue and reprogram it after installing the new parts.
My eis/esl went out in the middle of no where. It's a common issue for mercedes and it plagues every mercedes. It's a safety harzard and happens to a lot of people. Mercedes also charges $1500 out of warranty to get it fixed when it's a common issue and should be recalled and repaired.
On the highway driving 40 mph warning on the display came on stating the" ebr, abs, esp are inoperative" and a warning display stating "power steering malfunction".power steering was fine, but it was a very nerve wrecking drive.dealership is stating it is the esp module and pump that needs to be replaced, which can only be done at the dealership.
I have a 2009 mercedes c300.i just read a news story that this model may be recalled based on numerous reports about fire or burn smells coming from the rear light.my rear right brake lights went out last winter.when i took it into the mercedes dealership, they took the panel out with the light bulbs and there was a burnt residue around the bulb that was blown out.they replaced the unit and the wiring, but i had to pay for the service.they thought there may have been a recall, but after checking their computer, they did not say that it was recalled, so i had to pay for the replacement.now the rear left lights are much dimmer than the right side.the dealership recommended that i have that replaced as well, but once again at my cost.if this defect has been sighted in other vehicles from this model year, they should seriously consider a recall before the lighting panel actually catches fire and creates a bigger issue for the company.
The left rear tail light had a bulb that needed to be replaced at a cost under $10.it needed more than a bulb as the wiring had melted and it required a new left rear light assembly kit with a new harness to correct the problem at a cost of $300.the auto shop technician showed how the wiring had completely melted and needed to replace the complete rear light module.this had to be a defective part and mercedes had not issued a recall to cover the cost.the melted wires pose a fire hazard.
"takata recall" when i was driving after a oil change, i heard a noise that sounded like someone hit my car. I was scared and shaky so i pulled over could see anything but i heard a ticking noise. Then i realized the head rest mini air bag blew up and the wiring inside the head rest was burning. This happened while i was driving. I could have got into an accident. I had to pull over right where all the traffic was because my hands were shaking and i didn't know what to do with the burning smell. I had my hazards on and people went around me. Then all kinds of alerts went off on my car. I only had it for a year and a half it shouldn't do that. Something is really wrong and this is dangerous while someone is driving. My tires and all of a sudden the muffler is making noises now too what is going on with this car. It's treated well i'm scared to drive it now. I'm still making payments on it. It's was for me fairly new and still good, do i thought. I'm very disappointed and need some answers. I was told that maybe it's the eps control unit but haven't went to mercedes dealer yet because i'm discouraged about this car and i haven't been feeling good.
The contact owns a 2009 mercedes benz c300. The contact stated that the rear tail lights shorted out repeatedly. The dealer stated that they repaired the vehicle according to nhtsa campaign number: 14v177000 (exterior lighting), but the contact did not receive any confirmation of the repair and the failure was recurring. The vehicle was taken to the dealer for further inspection and diagnostic testing. The contact also stated that the interior and exterior lighting continued to illuminate without warning, which drained the power and battery source to the vehicle. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.
"takata recall" i was driving to work around 10:30 am in my 2009 mercedes benz c300 enjoying the commute. As i approached the stop light.....blank!!!! i lastly remember breaking ....to open my watering eyes to see that ihit another vehicle and don't recall anything at all. As i get up in realized that my head hurts and there was a small tear in the steering wheel as a small portion of the bag deployedbut not fully.. It appeared to be a faulty bag that has caused this serious inconvenience.
I drove my car to work and parked in the parking lot. I exited the car and locked the doors when i remembered that on this day, the tree cutting crew will be servicing the parking lot. I returned to the car to move it but when i turned the key my ignition would not engage and the car wouldn't start. I thought it was the battery even though all lights illuminated and the remote door locks and radio were working fine. I jump started the vehicle with another car nonetheless to make sure it wasn't a dead battery. The car wouldn't start. I've owned the car for many years but nothing like this has ever happened. To come out to a car with a working battery and not starting. I had to get my car towed to the dealership who checked all fuses and wiring only to determine that it was the eis or esl unit. This is the electronic steering lock mechanism that malfunctioned. I ended up spending over $1000 to get this fixed.
Tail light problems. I started receiving warning messages regarding the tail light malfunction. We checked the lights but they were fine.in january the light went out. I took my car in for an oil change and was told that the bulbs were not only out but the cause was due to a circuit issue. After picking up my car, there was an additional warning for my sidemark light.
All rear tail lights stop workingi replaced the lights.mercedes dealership said the wires had fried and that they had seen many cases similar to the rear lights.$600 to correct the issue.
Driver and passenger airbags have been recalled and can cause injury or death in a frontal collision. There has not been any communication as to when a fix will occur and have been told by service advisor that there should not be a problem with the airbags if in collision in california until a fix. Also many other complaints of being stranded due to ignition switch fail that locks steering wheel and is a $1,300 fix.
A smoke condition came from the trunk, upon inspection taillight bulb housing was found melted, all bulbs were none working as a result.
The contact owns a 2009 mercedes benz c300. The contact stated that all the warning light on the instrument panel illuminated. The contact also received nhtsa campaign number: 14v177000 (exterior lighting) and stated that the part was not available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 58,000.
Right rear tail light was dim; strong smell of burning wiring in the trunk, wiring harness was hot to the touch, at least one wire on the harness was charred / burned.dash warning light eventually came on.brought to m-b dealer; not covered by any factory warranty, recall or the 3rd party extended warranty.
Car wouldn't start. Luckily that car was at our house. After research found that the 2009 c300 has problems with the eis (electronic ignition switch). After a 5-6 hours the cars ignition started working, but from reading others experience the ignition could disable forever at any time. Cost to repair is $1500 and only be done at a dealership.
The dash warned me that my rear tail lights were malfunctioning. The message came and went for several days until it was on continuously. I accessed the electrical compartment and the ground side of plug, the socket and the wire was melted and has been on fire. I have pictures on dropbox: link attached https://www.dropbox.com/sc/w4tm7b28phh9lal/-dz3htmls-.
Els/eis sysytem. My 2009 c300's ignition/steering locked up. Neither key will work. Car completely shut down. Have found 100's of the exact same faulty equipment complaints regarding this issue online. ( http://www.arfc.org/complaints/2009/mercedes/c300/steering/problem.aspx ). This just one of many complaint sites listing the same problem.i had to have the car towed to my local repair facility. They informed that (only) mercedes dealers can repair the problem because of the "codes" required & that mercedes will not release these codes and/or will not supply the replacement parts to "other" garages. I (now) have to have the car towed again to mercedes benz. Costs range (across usa), from $1,100.00 up to $3,300.. The car was parked and there was no "prior" warning displayed on the "instrument panel" warning system.. With all these exact same complaints, regarding this extremely expensive repair is apparent that this is a "faulty" system andwhy the nhtsa has not issued a "recall" is beyond comprehension. Consumers deserve better when purchasing an auto of such "supposed" quality.
I was driving down the highway and smelled an intense burning. I had been getting the taillight error codes and thought maybe it was a fuse. Decided to finally research online and discovered that it is a very common occurrence that mercedes taillights/wiring spontaneously catch on fire. I removed the harnesses from the taillights and noticed the plug had almost been entirely destroyed/burned on the right rear, and was starting to burn on the left rear. I lost all power to my taillights at approximately 11:30 at night, and the headlights started shutting off and on randomly. The headlights are still turning off and on randomly, apparently this is a known defect with the auto dim setting. I have pictures of everything, even though i have now paid to fix the taillight harnesses (a cost of over $240 in parts) because mercedes has not willingly recalled this fire hazard and known defect. To be honest, i am pissed. Please let me know where i can send the defective parts and/or pictures to.
I currently own a 2009 mercedes c300 that has ongoing problems with the brake light malfunctioning. This first happened in 2011 when the dummy light told me that the brake light was out.i brought my car to a local auto shop to have the light repaired and was told by the shop that they weren't able to change the bulb because the panel with the light was melted and smoking ' they suspected that the bulb was shorted out.they recommended taking it to the dealer to have it repaired, as the car was still under warranty.i did this and was told by mercedes benz of st. Charles il that the electrical wires were melted'and that the panel needed to be replaced.this work was done at the st. Charles il dealer around november of 2011 and was covered under warranty.i brought my car to the naperville il mercedes dealer about a month ago because the brake light was out.i was expecting to have a quick light change and pay around $20.i was instead told that the electrical wires leading to the brake light had malfunctioned and that the wires were melted.i was told that if a new bulb were put it, it would just short out again.i was then given an estimate for over $500 for this repair, as my car had run off the warranty a week earlier. I have not yet had this repair done, as it is costly. I understand that the brake light is a concern with the 2009 mercedes c300.this problem, which has now occurred two times in my mercedes, is under investigation by the nhtsa (nhtsa action number: ea13008).
Light warning lights came on dashboard for rear light and turn signal. After looking @ the connecter found it smoking and melted ... Immediately unplugged it. Mb does not have a recall even though you are investigating .
Taraka recall. Smart key not being recognized , vehicle dead need tow truck to dealer very expensive ,had battery but all dead cost $1600.00 plus on a 72000 mile vehicle.also front sway stabilizer bar need total replacing (dealer part only) since its making noise. Bushings cannot be changed like others the whole bar needs to be purchase at dealer with bushing vulcanized to it. On the smart key the vehicle was stationary thank god
There needs to an inquiry into the sensors in the steering on the c class mercedes.i just had my sensor go out with only 30,152 miles on it go out. As i have told of this experience to other and the same story around 30,000 miles they had the same issues resulting in thousand dollars in repairs.
After the car was warmed up, the message display reported tail light outages in the right rear tail light assembly. The problem persisted so i took the vehicle to my mechanic. The pig tail and circuit board that holds the bulbs showed burn marks which caused the circuits to short out. The printed circuit board and pig tail assembly were replaced.
The contact owns a 2009 mercedes benz c300. While attempting to start the vehicle, the engine would not start and the steering wheel became locked. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 110,000.
The vehicle would not accept the computer chip key pod and the car was completely disabled, steering lock assembly had an electrical fault.the car was completely locked up, unable to turn ignition on.no advance notice that this was a problem.the car had to be towed to a mercedes dealership for repair, almost 50 miles at a cost of $240.the repair was $707.00 and involved replacement of steering column lock assembly.this was not covered under warranty by mercedes and they have not announced a recall even though this problem seems prevalent on the internet.the safety issue is having a vehicle that cannot be operated, nor repaired by anyone other than an authorized mercedes dealership.this problem strands the driver at a place wherever the problem may occur.i had the dealership return the faulty part if nhtsa would like to inspect it.the mercedes benz steering column lock problem is not from wear and tear, more likely a software problem between the ignition and the key.as a consumer, i feel ripped off to the tune of $1,000 to pay for a problem that mercedes knows about, yet has not initiated a recall to repair the fault.
Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start. This particular part is faulty on most 2008-2009 mercedes c300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer. If i would have been stuck on the side of the highway with children that's a safety risk and i believe mercedes should recall this particular issue and be loyal to its customers.
Takata recall - nhsta recall number 16v081 and 17v017 and nhsta recall number 15v711 regarding the srs control model. I have received several notices of these 3 very dangerous and urgent recalls. My vehicle is subject to these recalls and no remedy has been provided for all. I have contacted the manufacturer and mercedes benz dealership to have these recalls fixed, but i am told they have no parts to fix the recall, no remedy has been provided and there is nothing they can do to address the recalls - meanwhile, i am at risk every time i get behind the wheel and continue to receive notices about how dangerous this recall can be, life threatening. Now takata is filing bankruptcy and it has been years since the recalls were issued - why is there no remedy available to fix this? no dealership will address the issues, it in just an on going, never ending game.i want to know how i can fix my defective car before my wife, children, or myself are injured or killed due to the severity of this specific recall.
Defective electronic steering lock (esl):hi, my steering lock just went on me as well and was left stranded with no car this past weekend!my 2009 c300 4matic sport has approx. 56,000 miles on it and i am out of warranty.i called mb usa and begged for warranty assistance but was basically told no because as a second owner i did not have the vehicle serviced enough times at the local mb dealership! i guess i haven't spent enough money to date on unwarranted repairs at the local dealership?? after extensive online research i too found that this is a very common problem with the 2008 and 2009 mb c300, and most likely later models as well!. I also found out that the electronic steering lock (esl)failure typically happens right after expiration of the basic warranty.just like the thousands of mb c300 owners stuck in this situation, i need my vehicle and have no choice but to shell out the money for this repair! (over $1,000).i am scared to death to drive this car anywhere far in fear that another technical/mechanical breakdown will occur.in addition to esl failure, another concern of mine is finding out that electronic ignition system (eis) failure is another common problem with the 08-09 mb c300's.shame on mercedes for not issuing a recall on the esl & eis issues and sticking it to the consumers. I too plan on contacting my attorney regarding this issue.
Warning indicator came up on instrument panel to "check rear tail and brake lamps" the rear tail, turn, and brake lamps have failed in my car. The wiring harness has burned and emits excessive heat to the touch. I'm unsure of how long i was driving with my taillights out.
Common and known issue with m benz c300 eis/els/steering column. Car engine just dies and will not start due to electrical component malfunction. An expensive, possibly dangerous problem that has not been recognized by mercedes-benz it appears from the other comments on this forum and others. My 2009 c300 was running fine.i maintain regular service. Stopped to grab lunch. Fortunately, i was not in motion or in a dangerous area or in the middle of night in the middle of nowhere. The car would not re-start, yet the lights, radio, panel all appeared to be working, although "remove key from ignition" message appeared. Thought it could be a battery or alternator issue. Had to have car towed to 2 different places, the last of which was the mbenz dealership over an hour away. This occurred at 80k miles on odometer. A major safety and possibly dangerous situation. I thought the mb brand was about reliability, quality,safety. So disappointed.manufacturer's defective product.
I have had my 2009 mercedes benz c300 for 5 months now it was a birthday present on 7/11/15.i drove to the gas station filled it up put the key in the ignition it was dead.the lights and interior lights came on and the radio but the windows would not let down the horn would not blow and sunroof doesn't work towed it to mercedes benz arlington texas it will cost me 1,386 for repairs plus a 290.00 diagnostic fee i just paid the 575.00 carnot i have not even had a chance to have fun in it is has 49,000 miles on it and my warranty doesn't cover any of the repairs i need my money back what a rip off i only drive it on sat. And sun.mercedes please do the recall this is bad business ethics for mercedes benz owners across the globe how you going to make us fall in love with our cars then punish us for it in the end that's obsurd and just down right wrong i am outraged about this year's birthday gift and now my christmas is going to mercedes benz 1,386 merry christmas mercedes benz i know your families will have a wonderful christmas by taking my family's christmas money away from us no christmas specials on service charge for repairs for new customers this year or nothing
Took the car in for repair on 3/3/2013 due to the vehicle had locked for no reason and would not drive.had to tow it to dealership.turned out it was a steering housing issue which the dealership took care of, then a month later, the exterior lights on the right rear started having issues; started getting alerts that the right taillight, right turn signal, right reverse light, brake light, and side lamp were out or needed to be checked.also noticed that because of this, when you set the alarm, the right rear won't light up.have not brought it back as of yet, waiting for recall.
My 2009 c300 was just towed to the benz dealer for the "technical svs bulletin" known as li80-57-p051521. (the known and documented internal issue with the electronic steering lock causing crank failure that has been identified by the nhtsa.) i would like to know why benz is not assisting with this matter. Last year i just replaced the back lights on the vehicle that was smoking and burning; causing my brake lights to go out and causing damage to items in my trunk. Now finally, that part is now being recalled! why is benz awaiting for something bad to happen before they take responsibility for their parts. With all of the documented complaints of the c300 car not cranking due to the failure of the electronic steering lock, why is benz being allowed to go forward without a recall of this faulty part their installing in these cars? it seems very evident that though benz has documentation of "consistent failure" of the eis/esl on the c300s, they're refusing to recall the cars for these issues in an attempt to generate constant business for the benz dealerships. (for instance, when i walked into the dealership, my servicer was able to quote me a price on the repair of my car within seconds as he stated that he just completed the same repair on a car same make, model and year as mine the day before....uumm...what a coincidence!) this racket that benz is running has cost me $1,000.00. This has to be against the law. I'll have to look up the texas deceptive trade act and/or report this to the texas attorney general.
Parked my car overnight and went to start it in the morning and would not start.the key would turn but got no lights on the dash and radio would not work.the steering wheel did not unlock.tried to jump it but same results.battery tested fine, checked all the fuses and they were all good.after researching on the internet the steering lock failed.this seems to be a more than frequent issue with this car.this happened out of the blue without any indication that something was going wrong.i'm glad i was home and not hundreds of miles away.why is there not a recall?
This 2009 c300 was purchased new from the mercedes benz dealership in jacksonville fl as a retirement gift for 20 years of naval service. About a year later i noticed the daytime running lights continuously blinking during the day. The next problem is with the front headlight units each time a blubs blows, it fuses everything including wires together requiring the replacement of the entire headlight unit. This has happen three times with both the left and right headlight units. The difference in price is $28.00 for a replacement blub vise $600.00 plus dollars for the entire unit.the dealership has no problem charging me the cost to replace a manufactures defect and safety issue. There should be an immediate recall of this unit.
The contact owns a 2009 mercedes benz c300. The contact stated that while driving at 30 mph, the engine failed. The vehicle was not able to restart. The vehicle was towed to the dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Intermittently my low beam headlights will go on, gas gauge slowly goes to empty, rear break and blinkers no longer work, interior lighting, and sun roof do not work. I can not lock my car sometimes after for about 5 mins. If it happens right when i turn my car on, i can try to turn it off and restart and it may or may not happen again. Sometimes it happens right when i turn my car on or sometimes it never happens.
My c300 was functioning perfectly with no issues.when i came out to start the car, it would not recognize the key.i had it towed to a dealer and they informed me that it's the electronic steering lock fail.i looked this up and it is something very common with the 2009 model.there are several post on the internet asking for this to be a recall item.
On 8/8/2013 my information display indicated my right taillight, blinker and brake lights were out.when i opened the compartment to see what type of bulbs to replace i found the problem to be much bigger than expected.the plastic housing that hold the wiring pin, the wiring pin and the brown ground wire were allburnt up causing the lights to fail. I than opened the left tail light compartment and the same thing is happening, there is already signs of the housing burning.i remember smelling something burning in the car a few weeks ago. I now know what it was.i am surprised it did not catch fire.i contacted mercedes service only to find i am responsible paying to have this issue corrected.i only hope the left side does not cause a fire before i am able to get it fixed. This is clearly an unsafe electrical issue.
Warning on dash shows rr brake light is out and turn signal lights is out. Went to look at the back of the car to see if the lights where on and the rr light assembly was dim. Open the panel where the bulbsare and the wire harness was fried. This might be a fire hazard.updated 03/27/13*ljupdated 04/02/2013
The contact owns a 2009 mercedes benz c300. The contact stated that the key failed to turn from the off to on position. The contact had to make several attempts to start the vehicle. The vehicle was towed to an authorized dealer. The technician stated that the chip in the steering column needed to be replaced and the keys needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Updated 10/22/2014*ljthe consumer stated the manufacturer was contaced and offered assistance with the cost of repair only if the repair had not been paid previously for.updated 4/1/15
Steering wheel locks by no fault of driver only dealers unlock it for $1112. 00.
Wiring harness on rear tail light melted causing the tail light circuit board to stop working ,causing the brake lights ,reverse lights and blinker to stop working.spoke with mercedes benz dealer ship and they told me this was a common problem and that they were not gonna fix it for free and that i would have to pay for the repairs.this is a hazard cause i was driving at nightwith my kids in the car,when my lights went out.after looking at the melted harness wire this is also a potential fire hazard. Please look into this matter before some one is seriously injured. Mercedes benz is aware of the problem and refuses to correct it....
The car would not start, the electrical component of the steering wheal malfunctioned, only mbz has the part cost $1900 to replace the electrical part. Dealer told me common issue its just matter of time for the part to fail.
My daughter took my wife's 2009 mercedes c300 to school and when she got into the car after stopping for coffee it would not start.you turn the key and nothing happened.verified that the car was in park and checked all of the systems.still nothing.had to call a tow truck and have it taken to our repair shop.am being told it is the electric steering lock system and will cost almost $1000 to fix.after checking online this seems to be a very common issue with this car.since this can strand a person it should be added to the recall list.thank goodness my daughter had only driven a few blocks away and stopped for coffee.it was in a open parking lot, but if it had been in a "not so good area" that could put her in jeopardy. This issue seems to be an all too frequent, and very expensive fix.
At 5:00pm, i was driving the mercedes benz c300, year 2009, 9010 miles in the parking lot of ymca in la canada, ca at 3 miles/hr. I prepared to stop the car and stepped on the brake, suddenly, the engine rev up and accelerated. The car jumped over the stop bumper but i pressed very hard on the brake and finally the car stopped and the engine was off. The front of the car was about 2 feet from the wall at the parking lot. I was so scared because it was the first time i experienced the unintended acceleration. I went to the gym and at 6:30pm i drove the car back home, it is about 6 miles from my house. I really feel unsafe with my almost brand new mb.i'll take off for work next monday and will take the car to the dealer for checking. I was lucky this time with no damage or injury because i was driving very slowly in the parking lot and ready to stop. However i don't want to take the chance next time, it's so dangerous, i can get kill or somebody can get hurt if my car jumps again.i do the research and see the complaint # 10330370 on 05/23/2010. The case was almost the same: when the driver stepped on the brake and the mb unintended accelerated.please do the investigation by now and feel free to contact me anytime.
09 mercedes c300 this is a very common problem after 80k miles the solution to this problem is to replace car needs a new electronic steering lock (esl so they make a recall
The contact owns a 2009 mercedes-benz c300. While attempting to start the vehicle, the ignition failed without warning. The vehicle was towed to a local dealer (mercedes-benz of long beach, 2300 east spring street, signal hill, ca 90755) where it was diagnosed that the steering lock and column failed and needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
The contact owns a 2009 mercedes benz c300. The contact stated that after putting the key into the ignition, the switch failed to operate. The vehicle was towed to a dealer where it was diagnosed that the ignition switch needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
My 2009 c300 mercedes does not recognize the key in the ignition. I had the car towed to the dealership for repair. It's going to cost $1,200. This is a common problem with this make and model car. There should be a recall. I had to pay towing cost twice because i didn't want to leave my car in the restaurant parking lot over night. I told the car home then i had to tow it to the dealership the next day.
I received a warning on my dashboard that my right rear tail light, right turn signal and back light needed to be checked and malfunctioning.the message came and went for several days.when i opened the compartment where the tail bulb carriers and assembly were, i saw that some of the lights were very dim.the carrier itself was piping hot.so my first reaction was to replace the bulbs.i did.same problems, nothing was fixed.the next day, everything cleared up...so i thought it might be fine.a week later, it came back.when i opened up the compartment again, it was super hot, and i noticed that the wiring was browning and it burnt my finger.i immediately stopped driving the car.i went to the dealership and they said it will cost hundreds to replace and not covered.
Stop at grocery store came back car did not start. Its the electric steering does not work it cost $1350 to get fixed its been happening to a lot of people and mercedes does not want to do anything to help. Thanks!
March 1 2014 i notice my wife dash was lighting up with rear brake lights needed to be replaced. I opened the trunk and hit the brake compartment and it came back on. April 11 2014 the light came back on and i tried doing the same thing but nothing. Opened the brake compartment and disconnected everything on that side awaiting a response from the dealership. Don't want another melt down back there in the trunk. If this is the best company out there just announce a recall and fix your customers faulty equipment.
Passenger seat airbag sensor not working when someone sits on the seat also passenger side electrical system not working and causing the passenger side lights to stay on when vehicle is off and mercedes does not want to do anything about and says it is out of warranty and i need to pay to have the whole system replaced
The car was running fine. It was parked and shut off. When i returned, the car would not start. It was not the battery. The steering would not unlock. The car had to be towed in for repair. The dealer had to make the repair as it was an issue with either the eis ora starter issue. Inskip mercedes can identify exactly what was wrong as they did the repair.
Takata recall from dec 2015 first notice from dealer it's been faulty for a long time now and have concerns about my safety while driving obviously it's well past 60 days can we put some pressure on them. Fix it now!!!!
I was getting my car detailed. While waiting on another customer had car vacuumed out. After about 30 mins, tried starting the car and the key would turn with out starting the car. Had it towed to mercedes shop. There i was told it was an electrical problem with the steering column. Steering lock has electric fault is what was stated to me for a price of $1700.+ to be repaired. This is the third electrical problem since purchasing the car. I've had the left and right wiring repaired, the left one was still under warranty, the right one wasn't.the wiring was actually burnt. I feel as though this electrical problem is definitely something mercedes benz need to have a recall on.
Electronic steering failure. Steering wheel locked. Gear shift locked in park. Can turn key, but the only the central dash works with message "take key from ignition". No start up lights on. Vehicle locks, unlocks, radio works, but won't start. Luckily it happened in the garage while vehicle was stationary and not in motion. $800 out of pocket for new eis and blue key + labor. Seems to be very frequent issue with 2008/2009 c300 models.recall should be issued and owners reimbursed for expenses incurred given the number of reports and safety risks as some have reported it happened to them while vehicle was in motion.don't need to wait until someone gets really hurt.
Faulty eis - vehicle won't start. Vehicle parked.went to go restart the vehicle, but to no avail.steering wheel in lock position and transmission will not disengage from park.very common problem.surprised that there has not been a recall to fix this apparent problem.
Steering lock ignition assembly. There were no signs or indications that something like this was going to occur. Thankfully i reached my destination, backed up in my yard and parked. I aproached my vehicle because i wanted to fill up for the remainder of the week, i unlocked my door, placed my key in the ignition switch, and nothing happened. The radio worked and also the interior lights. I took the key out and went to use the spare key, inserted it and while the door was opened the display told me to remove the key. This could present a very dangerous situation for a female with children in an unfamiliar setting. After reading up about the problem i see that i am not alone in my troubles. I think this malfunction should included in a recall because of the safety risks involved because it could occur at any time. Thankfully i was at home.
On 10/3/2015 the vehicle was parked at a gas station for 5 minutes. Upon returning to the car and attemped to switch the ignition on, the car wont start. Contacted mercedes benz in englewood and they offered a road assistance ( $80 service charge ). After waiting for over an hour and half the roadside technician arrived and attemped to jumstart the vehicle with no success. He said that with 25 years of experience working for mercedes that this is a common issue where the vehicle wont recognize the key, locking the steering and cutting off the engine power to start up.he contacted mercedes for a towing truck to take it to the dealer for diagnostic. This happened on a saturday and have to wait til monday for results. Vehicle has 79,000 miles odometer reading. Theres more then 10,000 feedbacks over the internet with the same issue. Fix ranges from $500 to $1500.mercedes has not recalled this ongoing common issue.
Steering wheel locked while car was parked and would not unlock had to tow vehicle to dealer. Cost is $1300 to fix not covered under warranty dealer reduce price to $1100. This should be a recall and also a safety concern.
So my 2009 c300 out of nowhere decides not to turn on when i put the key into the ignition. The key unlocks the doors and the instrument panel information comes on. However, the windows will not roll up or down. The glove compartment light will not turn on and the car will not start. Initially, i tried my spare key fob (that i never use) and it did turn the engine on and i drove the car around for about 45 minutes thinking it was a battery issue. However, the moment i parked my car and turned the engine off, same problem. It would not start now with either key in the ignition. Apparently this is happening to a lot of owners with this model and year, all within this past quarter of 2015. What's going on?
Today i had to go to work andtried to put my car on, to my dismay it would not turn on. All of the other electrical functions worked, like my car locking and unlocking , and the radio working but it kept telling me to remove key from ignition and it wouldnt start. I have done alot of reasearch and there seem to be alot of people with this problem. And i hope we could fix it and have it recalled because it is very expensive to fix.
I had to stop on i95 highway for an emergency and the car won't start again. I waited for 20 mins and the car started. Next day, my wife took the car to office and the car had same issue and was unable to start. All electrical were working but the engine was not making any noise for car startup and had to tow it to mechanic. Both the times car was stationary, but first time it was on highway due to an emergency and it was quite scary.the mechanic said the c300 have common eis failure, which need to be replaced.
When leaving to catch a flight i entered my garage and unlocked my car lights came on my day was going normal. When i went to start my vehicle it would not start. It said to remove my key from the ignition. My car wouldn't start. My husband and i contacted mercedes benz of henderson and they had my vehicle towed to their shop. I had purchased an extended warranty with my vehicle so i was sure i would be ok. On monday i received and call from mercedes benz of henderson stating that the ignition lock module needed to be replaced and it wouldn't be covered by the warranty i purchased. Since i am not a mechanic i asked what the ignition lock module was and found out it was the computer that reads my key and prevents theft. Basically the computer failed and thinks that my car is stolen. The cost to repair this is over $1,000. This is completely unfair. Mercedes cars are not cheap not to mention paying more a month to have additional warranty coverage. I am appalled that mercedes has not done a recall on their vehicles for this issue. This is a huge safety risk for those who are traveling especially for those like myself a women traveling alone. Thank god this happened at home and not in the middle of the desert as i travel back to california often i think it is outrageous to ask customers to pay for a default/glitch in a vehicles computer. I have contacted mercedes benz usa to get help with this issue as there are hundreds of their customers like myself who have hadand are having this same issue with the 2009 c300.
Car was parked by side walk next to my house. Inserted the key in the ignition and turned it. The car did not start, and the steering wheel was locked. No lights flashed on the dashboard. Car had to be towed on truck bed since it's rear-wheel drive. Dealer told me it's the ignition switch lock cylinder. Cost $1500 to fix. This is a manufacturer's defect. Not fair.
The contact owns a 2009 mercedes benz c300. While attempting to start the vehicle, it would not start. The vehicle was towed to the dealer where it was diagnosed that the electronic ignition switch needed to be replaced and reprogrammed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.
In 2010 i purchase 2009 mercedes benz c300 from a dealer.car was nice and perfect until a year later i have to change the low beam and eyes lids light bulb. Everything was change my car electrical was bad my headlights keep getting damage. I changed light bulbs about 4 times a year.and today on my way home freon work my car tail lights msg starting to show.i take a look the bulb was fine until i smell the burning came out of my tail lights harness i saw a burn wire start sparking so i stop the car and pull it out because i'm afraid it will sparking to the fuel tank. I look up online what is the cost. It seem like a lot of people has the same issue as me. Now i don't know what to do beside looking on internet and find the way to solve this problem. Http://m.mbworld.org/forums/showthread.php?t=465331&styleid=20 this link will show everybody have the same issue and i don't know why mercedes never recall and fix this problem. What will happen if i keep on driving and the wire spark to the fuel. Please help i'm not asking this just for myself but for other people who doesn't know. Thank you.
Driving on highway, noticed that when i use my left turn signal it was flickering fast on the dash board, thenwarning message appeared on dash, check turn signal, check brake light, check fog lamp.when i got home, check all bulbs on the left rear light assembly, all bulbs are intact. Noticed the brown wire was a little corroded and like a burnt contact on the light assembly. Started the car again, everything is working okay. Now exact same messages appears more than often when im driving the car.concerned on what may have caused the burnt plastic contact point on the light holder. I researched through the internet and a lot of people are having the same issue.
While highway driving the right tail lamp, brake lamp, fog lamp dashboard warning light illuminated.upon inspection, the ground wire insulation and connector on the taillight assembly had melted from overheating.we experienced a total loss of all lighting on the right rear taillight assembly.
The vehicle did not recognize the key & didn't turn on and was not showing as parked. Called aaa to check the battery but was not it.called towing service to get this moved to my mechanic & turns out this is due to bad electronic steering lock mechanism & only dealer can get this replaced and programed which costed me $1200.checked & turns out this is a common problem with 2009 c300.why is it not being recalled??? this can be very dangerous when on the road!!!happened right before christmas so had to wait 2 days for my mechanic to check & towed again to dealer and now i'm still waiting for the car without a car for a week.this is very disappointing since i thought mercedes was known for safety.hope they will recall this issue & re-imburse the cost.
Right rear taillight pig tail overheated andshorted out lamp holder. You can see the burn marks where it was too hot. Has to be replaced.
They need to have a recall on esi ignition switch failure .. And issue related to this issue
Common issue on this model and year. Electrical ignition system / electrical steering lock unitand it's not somehow a recall.
Car was at the parking front of my home, about to go to work , car won't start , no warning , nothing, completely dead, had to be without car for a week, repair costs 1,200. Towed to mercedes service. Specific issues was steering column lock failed. I have so many issues with this car, lights, windows, tires, control power fails many times when car is in driving mode. So many owners has same problems, it is a safety issues why this wasn't reported and recall on this one. Thought mercedes cars are most reliable, obviously that's not true .
A message on the dash consistently appeared, advising to check right rear lights: brake, fog,tail etc.we checked the rear lights and found the plastic board that holds the light bulbs and wiring had melted.we purchased a new board from a mercedes dealer.after i installed it, it made good connections.the message concerning the right light has not come back on.however, the left brake, fog and tail message came on. When checked, the left board and wiring was also melted. We purchased another new board from mercedes.however, i was able to reestablish a connection using the old board, anddid not use the new board.now the right front fog light has a similar issue that has not been investigated or repaired.
Driving at night. Instrument warning of numerous failed tail lights on both sides at the same time. Pulled over and opened trunk. Trunk was filled with smoke and burning plastic smell. Observed electrical connectors on both tail light bulb holders melting and smoldering. Visual flame (small) on ground wire on right tail light connector. Observed both bulb holder assemblies and their electrical connectors heavily damaged by fire/heat only around the brown (ground) wires. Removed assemblies and was able to restore some tail light functions by cleaning electrical connectors of melted plastic. Noted corrosion around ground terminal pin of connectors. No indication of moisture or water leaks in area. No fuses blew. All bulbs good. Tail light operation now intermittent. Will contact dealer to replace parts - feel this should be a recall item due to fire and the circuit not being protected by fuse. Updated 3/28/13 ..updated 09-09-14
The contact owns a 2009 mercedes benz c300. The contact stated that the brake warning lamp illuminated and seconds later, all of the warning lamps illuminated. The vehicle was taken to the dealer. The technician diagnosed that the circuit breaker had burned out and needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 60,000.
The contact owns a 2009 mercedes-benz c300. While driving various speeds, the air bag warning indicator illuminated. In addition, both turn signal indicators and windshield wipers failed to function when the air bag indicator illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The vehicle was not repaired. The vin was included in nhtsa campaign numbers: 16v081000 and 18v043000 (air bags). The manufacturer was not notified of the failure. The approximate failure mileage was 118,599.
Went to get in my car to go home. Once i put my key in the ignition and turn it, nothing happens.the steering wheel remains locked, and the car will not start.i can hear the steering lock click, but not unlock the steering wheel as soon as i put my key in the ignition.
My vehicle continuously gives me warning/alert messages of headlight/signal/parking lamp issues. Upon inspection and taken to certified, reliable mercedes repair shops, lights are fully functioning, yet alerts continue on my display/dash.more importantly the electronic steering lock (esl) has failed on more than once costing very considrable amounts of repair bills, and it has happened without warning, i parked the car which has been perfectly maintained and with low mileage, and the steering wheel locks, making it almost impossible to even have it towed to be repaired.
I had an issue with my car 5 months ago due to the car would not turn on. Mercedes told me it was the key and i needed to purchase a second key. In the mean time, i was waiting for the new key my old key was able to get my car start.as time went by, the same issue happen several timescausing me to lose work and leaving me in the middle of no ware. Friday november 7 2014 was the last incident and i did not get home until 5 am waiting to a service truck to pick up my car. This timethe ignition switch it's not working with none of the keys. I had to call a my insurance to pick up the car for the second time and take it to a certified dealer to replace the ignition key and staring wheel due to its lock.
In stationary position in a parking lot steer wheel locks up when parked with wheels forward / turning key to start engine does not work
I turned the key and nothing happened. The car would not start. Lights worked. I called roadside assistance to have it jump started, did not work. I then had it towed and was told by the service department at a certified mercedes dealer that it is a known defect called electronic steering lock eis/esl also referred to as technical services bulletin li80-57-p051521. Total cost: $1250this is my car's 3rd known defect: 1) rear tail lights would catch fire and fail (finally recalled by mb and repaired) 2) command knob for satellite radio and gps failed and now 3) eis/esl defect.
The contact owns a 2009 mercedes benz c300. The contact stated that while attempting to start the vehicle, it failed to start. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,076. The vin was not available.
The electronic ignition system has failed and the vehicle cannot be started. The steering lock is engaged, so the steering wheel cannot be moved. The vehicle was stationary when it occurred but stranded the operator. Diagnosis involves towing to a dealership and then in excess of $1000 repair bill. This is a well documented fault with the eis module however no recall has been issued.
The electronic steering lock suddenly failed making it impossible to start the car.this is a very common problem with mercedes of this era, this happens without warning, and mercedes is aware of the problem, but charges approx. $1,200 to replace the lock.this leaves motorists stranded.
I have a 2009 mercedes benz c300 85k miles i had this car for over 2 years and i'm up to date with all the maintenance on the vehicle .i had a couple of problems with it tail light ,seat belt and now this ...two days ago i went to a friend house there was no problem getting there but when i turns the car off for two mins , the key wouldn't start the car. When put the key in the receiver the car read the key but none of the light on the dashboard come on and wouldn't unlock the the steering wheel and the shift knobwhen a open the driver side door the car with tell me to remove the key took the car to the dealer and it came out to be a badeis switch that wasn't reading the key ,it cost me $1,670 i did a research on this problem and it come out to be a very common problem for this type of car after 70k miles....they should make a recall for this mater
In the morning,i tried to start my 2009 c300 and the car did not start and the steering wheel locked out of the blue. The car had to be towed to a mercedes dealership at delray beach, fl. The problem diagnosed as a manufacturing defect in the steering/electrical system related to ignition switch. The following repair stated on my repair report:- steering lock complete replacement- additional time to drill out the old lockmercedes benz dealership service charged me $1,464.00 for the defected steering lock/ignition electrical assembly. I searched on internet and a lot of people experienced the same problem (please see the link provided below). I called the mercedes-benz usa headquarter at nj and talk to a district service manager and explain to him that my car has only 44k mileage and the steering lock/ignition electronic malfunction is a manufacturing defected and it is not considered normal wear & tear and a lot of people have the same problem and it is a safety issue. Hencethis should be repaired without charge and justify for recalls. Unfortunately it was like talking to the wall and basically mercedes-benz does not want to take any responsibility and to do anything about it and hit the customer with an expensive repair cost.i am concern if the steering locks/ignition electrical part malfunctions, what is going to happen during driving and other cases.thank you. P.s.: please refer to the following just two web sites. There are more to see if you search:http://www.car-recall.com/mercedes-benz/c300/2009http://www.arfc.org/complaints/2009/mercedes/c300/steering/problem.aspxhttp://www.carproblemzoo.com/mercedesbenz/c300/2009/
My car computer was showing a message that the right rear signal light, fog light needed to be checked. My husband changed the bulbs and the message was still there. These lights were no longer operating properly. Took the car for scheduled service and brought this to the attention of the mechanic at a mercedes benz dealer/auto service. He told my daughter thathe removed the access panel and found that the connector to a bulb carrier, wire harness and bulb carrier were melted due to a short at the ground wire of the 7 pin connector.i called the service mgr he could not tell me or explain why this happened or its cause.disappointed by his lack of knowledge and explanation of the cause, i contacted mbusa. At first the person that answered tried to brush me off " this can happen".when i insisted for a better answer or explanation she referred me to a "[xxx]"1-800-367-6372 ext.[xxx]. Who stated that she would speak to other technical people and get back to me. When she got back to me, it was basically she was going to speak to the service mgr. At the dealership that serviced my car.he called me on 2/01/12 not clarifying the cause,just re-iterated what he had previously stated. I call [xxx] who simply stated that this has never been reported before, but it can happen, and stated that the dealership would give me a $200.00 discount at the next service date.i wanted an explanation of the cause, could this happen again, could this lead to further melting, that could lead to a fire, a bigger shortage, and possible accident. I was told by the mgr. At dealership, he cannot foresee the future and he could not predict if this would happen again. I was told that a defective part is not a major issue.no one offered to look further into the defective part and try and find out what really happen. If a part is defective, it should be evaluated or even ask for the part .information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Turned ignition key to start vehicle. Nothing happened. No cranking or clicking. Complete silence. Steering wheel and transmission shifter were both locked into position and could not be moved even though ignition was in the 'on' position. Apparently this is a common problem associated with a defect in the 'electrical ignition system/electronic steering lock (eis/esl)' and is the subject of a technical service bulletin from the manufacturer. This condition occurred on one previous occasion within the last 45 days. On both occasions vehicle was stationary however if it were occur while moving the steering wheel would lock and driver would be unable to avoid a collision. This is a well documented and widely known safety defect for which the manufacturer should bear the cost of correcting (at the current time vehicle owners are charged between $1200-$1700 to perform the defect correction outlined in the manufacturer's technical service bulletin).
Front parking lamps poor connection wires insulation come off very easy from the frame plug, plus wires are to short to make correction(splice) inside the head light housing. All this happened after the car was repair from recall on tail lights.i saw on the internet and a lot of people has this problem for this problem, i was driving on the dark street and all lights went off like for 5 seconds, that why i got scare, i was with my wife and my 5 months old daughter, mercedes benz should report this as recall, in order to correct the problem i need to change the whole housing, i took the car to downt town la service department, for another problem with the ignition lock switch, i looked on the internet and alsoa lot of people had this problem. I hope some one will do something about these c300 models.thank you
The information system in my car gave me the symbols for the right back lights. I stopped to check and realized my lights were out. I opened the wiring in the trunk and realized that the brown wire on the outer side burned through the connector and the lamp carrier.
I came to a stop because my car was giving me error codes for certain parts of the right tail lightsnot working(turn& reverse) and then the functioning lights were dimmed. I took a look at the assembly where the lights were placed and noticed where the car's electrical wires were plugged in to the bulb assembly that it burned through the assembly. I took the car to the dealership and they fixed the right side but neglected to check the left because at the time it was not malfunctioning (at that time i was still under warranty). Now, on march 8, 2015 (my car is no longer under warranty) i contacted the dealership as well mbusa because the left side is now beginning to act erratically, and although there is no burning (yet) i would like to resolve the issue. I checked the bulbs which were giving me errors and none of the bulbs were burned out. I begun to do research and i found there to be a recall from the nhtsa campaign number: 14v-177, but my vin number is not included in this recall yet i had reported the very same issue much earlier than 2014. As i contacted both the dealership and mbusa they both said that my car was no longer under warranty and that my vin was not included in the recall refusing to accept that they made an error in their wiring and neglecting to fix both sides the first time i took the car in.
Prior to pulling into my garage, i smelled burning electrical wiring. All warning lights on the dash panel for the left rear lights came on.i opened the trunk to see if a light bulb burned out, and smelled the burning wires.opening the panel covering the left rear lights, i saw a burn through scorched circuit board.on closer examination, i noticed the ground wire was thin and the cause of the severally overheated and partially melted area on the left rear lamp assembly.since then, the mercedes dealer replaced the circuit at my expense.about six months ago, the same thing happened on the right rear tail light assembly.it was also a thin ground wire that had overheated and partially melted the circuit board.
The left rear tail lights stopped working. I had to replace the electrical harness attached to the bulb bracket. This was replaced on 2/13/2013. Exactly one month later, the right rear tail lights stopped working on 3/13/2013. I will have to replace the same assembly of parts. I have no damage to the rear of my vehicle.mercedes benz had a recall on the (mercedes benz m-class year 2009) for the rear lights.
Ignition switch failed at 92,000 miles. Car was working fine and would not start again once parked.dash lights & radio turned on, but car would not start.horn did not work and gears would not shift with key turned on start position.had to get car towed and cost $1,400 to fix.aside from this, i have replaced the alternator, car computer, valve cover, and air flow sensor.catalytic converters also went out, al within a 4 month period.
Fourth occurrence of all right rear indicator lights going out all together in the past 2-3 months.just did some research and it appears nhtsa is investigating this.i am taking this in to the dealer tomorrow however, several owners of the 2009 c class are complaining of the same problem due to a bad connection to the rear light unit which is causing shortages and fires.it is very evident that my vehicle has the same issue.
As i recently received a notice for mercedes benz recall #14v-177. I went up to the nearest location in fort worth and they said i had to wait for a "second notice" for my taillights to be fixed. I am driving on a bad brake light for 2 months and as i follow up with this dealership, they said it would definitely arrive the first week of september. Its the 12th, no letter, no followup from these people and i'm concerned with how many other people they are doing this too. Please help in any way as i have no leads.thank you
While driving home from work, i was receiving error messages on my instrument cluster asking me to check the rear passenger brake lights and turning signal bulbs.once i was home, i opened my trunk and smelt burning plastic.i opened the access panel to the fuse box located near the passenger taillight and inspected the area for damage.i noticed some residual smoke coming from the connector attached to the taillight bulb assembly. I removed the bulb assembly and the brown ground wire had burned through the plastic assembly. I removed the wire harness from the assembly and the connector crumbled due to the damage.
Esi and key went out and car only has a bit over 100,000 miles;locks steering and shifter.
The contact owns a 2009 mercedes-benz c300. The contact stated that while in a parking lot and attempting to drive the vehicle, the vehicle failed to start. The contact stated that a message on the instrument panel indicated to remove the key from the vehicle. The vehicle was taken to an independent mechanic and the contact was informed that the key was not recognized. The contact was informed that the electronic steering module failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
I went to class on the date of 11/13/2015 and when i came out the vehicle would not start. After having the vehicle towed to the dealership, i was advised it would be $952.56 for an electrical issue due to no fault of my own and can happen at anytime.so i inquired on how long this would be covered for? i was told its electrical and can happen at anytime, it's like a cellphone or a computer. Yet those have warranties against issues like that whereas something i paid thousands of dollars does not. I have seen many complaints about this online and don't understand why they have not recalled this and continue to rip consumers off. Some even advising this has happen to them on the road which could very well lead to a major accident , it it has not already.
Extreme electrical malfunctions. Light bulbs consistently burned out (low beam headlight, parking light, brake lights). Finally, smoke came from truck/brake lights area and wire harness melted.
All rear tail lights stop working, some in the front not working, electrical wires were burnti replaced the lights, the dashboard alert went away then came back on 10 minutes later.also tire pressure monitor inoperative on dashboard alert as well.my friend with a 2008 c300 has the same issues with hers too.
Went to start my car. Tried jumping it off thinking it was the battery checked all the fuses. Spent $70 to have towed to my mechanic. Come to find out it is the eis switch and mercedes will not sell him the parts to fix only mercedes can fix. My guy said he could fix for $700, mercedes dealership said over $1000. Come to find out this is a common problem. As my car was at my mechanic shop another mercedes came in with the same problem ( unbelievable ). Mercedes takes pride in the vehicles yet with a common problem they will not fix for free ( should be a recall on this problem ) this will be my last mercedes i own. Audi will be my next car. Very disappointed in mercedes.
The contact owns a 2009 mercedes benz c300. While the vehicle was parked, it failed to start and the steering wheel seized. The vehicle was towed to an independent mechanic who was unable to diagnose or repair the vehicle. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. The vin was unavailable.
At some point in time the left rear taillight started to dim dramatically. I opened the enclosure to change the bulbs thinking they were burnt out and found the wire harness as well as the bulb dock had melted because of overheating. A fuse did not blow and the cars computer never gave any indication of this issue. My concern is that the system could actually catch on fire and it is in the trunk and not far from the gas tank. Afterresearching on mb world this appears to be a known problem and flaw. I think it should be looked into and determine if there is a greater issue here.....updated 03/27/13updated 04/03/2013
My c300 stranded me in deming, nm.we had left el paso heading home to phoenix.quick bio break in dement, and that's where my c300 wouldn't start. The shop in deming said that the car would need to be towed back to the dealer in el paso.turned out my steering column control lock module needed to be replaced.the dealership ordered the part and two day and $1,400 later i was able to drive back to phoenix.between towing, lodging in deming and el paso, meals, etc i was out over 2k.this is so i can start my car.according to my local mb dealer my service advisor said he sees one or two a month with this problem.i picked up the car in 2012 with 50k miles.this issue came 70k trouble free miles later.amazed that one little part could strand me with no warning.
2009 mercedes benz c300 needs replacement of the electric steering lock (code 6180.57-p-051521),no warning lights appeared car would not turn on.
Eis steering lock battery fail. $12 battery diesand eis stays in lock position key doesn't respond to ignition switch or car unlocking doors.
Right rear light connector and lighting housing burned and is now inoperative. Prior to this the lights would dim in and out before completely burning out. When i opened the truck to look at it there was a bad burn smell and sparking coming from the fixture.
Driving on the highway going 55 mph my panel alerted me to check my right rear tail lamp ,turn signal , fog lamp and parking light. I check the right tail lamp and all of the right rear tail light were not working. I went to replace all of the right rear light bulbs and found that the plastic connector at the end of the wiring was completely melted to the lamp carrier. This is a safety hazard i am veryconcerned this could happen to both rear tail lamps at same time while on the highway it can create a accident because the tail lamps are not working. It also can be a fire hazard. This issue needs to be fixed by mercedes-benz before there is death.
Car illuminated a warning to check rear left taillight.upon inspection, noticed that the wiring is starting to retract from the connector and left and right assemblies have noticeable blackened areas where the wiring is crimped into the contact that is inserted into the connector.this is similar to other complaints filed.
Went to start my car yesterday morning and would not start. Very odd message on the display i had not seen before like "remove key from ignition". Steering wheel locked but some lights worked and new battery replace last week. Towed it to "granny's garage" who told me only the dealer can repair this. Now being towed to dealer in santa barbara. Sounds exactly what other 2009 c300 owners have stated esp/eis failure. I will know tomorrow. This is such a well documentedand consistent problem with the 2009 c300 and mercedes really should take care of their customers and recall. Perfect for a class action lawsuit, in my opinion., especially since the "dealer" is the only one allowed to repair.
Electrical safety hazard that could lead to fire. Left rear taillight assembly unit melted due to improper ground due to faulty wiring harness. Talked with mercedes dealership and was advised that this is a common problem with this car. I asked if there was a recall as this is a major safety hazard and was advised that no recall has been issues. Was told that this problem is so common that mercedes has a repair kit but wants me to pay $200 to have the safety issue fixed. Mercedes refuses to do anything until someone is killed and forced to issue a safety recall to fix this defect. If you google 2009 c300 brake light recall you will find countless people who have the same issue including identical photos of the melted bulb assembly unit. I would hope for the safety of everyone that the ntsb could review this issue further before someone is serious injured.
2009 mercedes-benz c300. Consumer writes in regards to takata airbag safety recall. *ldthe consumer stated the electronic switch that is located in front of the airbag frequently locked the steering wheel and the car won't start, while the vehicle is in motion.
The contact owns a 2009 mercedes-benz c300. The contact stated that the anti-theft system failed and caused the contact to not be able to start the vehicle. The vehicle was taken to mercedes-benz of marietta (810 cobb parkway, marietta ga 30060, (770) 783-5171) to be diagnosed. The mechanic located the failure code at the electronic ignition switch and informed the contact that the ignition switch needed to be replaced.the manufacturer was contacted. The vehicle was not repaired. The failure mileage 140,000.
The contact owns a 2009 mercedes benz c300. The contact stated that while attempting to start the engine, the key failed to turn from the off to on position and the steering wheel seized. When the failure occurred, all the warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 133,000.
The contact owns a 2009 mercedes c300. The contact stated that the engine failed to start. The vehicle was taken to a dealer where it was diagnosed that the electronic ignition switch and the electronic steering lock needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage and the current mileage was 98,000. Updated 09-15-14 the consumer stated that prior to the failure, the key became difficult to remove from the ignition. Updated 2/23/20158js
The contact owns a 2009 mercedes benz c300. While attempting to start the engine, the vehicle failed to turn on and the steering lock engaged. The vehicle was towed to the dealer who replaced the steering lock and the control unit. There was no further information available. After retrieving the vehicle and driving, the brake ebr, abs, esp and power steering failure messages appeared. The cause of the failure was not diagnosed. The manufacturer was notified. The failure mileage was 63,033.
This vehicle had a failure upon start that eliminated a number of safety features. When i started the car, i received three errors that the following were disabled: electrical brake (abs, emergency brake, traction control), cruise control, and power steering. Loss of these made the car unsafe to drive.
"takata recall" when i was driving after a oil change, i heard a noise that sounded like someone hit my car. I was scared and shaky so i pulled over could see anything but i heard a ticking noise. Then i realized the head rest mini air bag blew up and the wiring inside the head rest was burning. This happened while i was driving. I could have got into an accident. I had to pull over right where all the traffic was because my hands were shaking and i didn't know what to do with the burning smell. I had my hazards on and people went around me. Then all kinds of alerts went off on my car. I only had it for a year and a half it shouldn't do that. Something is really wrong and this is dangerous while someone is driving. My tires and all of a sudden the muffler is making noises now too what is going on with this car. It's treated well i'm scared to drive it now. I'm still making payments on it. It's was for me fairly new and still good, do i thought. I'm very disappointed and need some answers. I was told that maybe it's the eps control unit but haven't went to mercedes dealer yet because i'm discouraged about this car and i haven't been feeling good.
Car won't start and steering won't unlock...whenever i stop and cut the engine of and try starting g the car it won't do anything. Then after a good hour it will start...then i drive home and stop it won't start. Everyday twice a day... When j go to work or when i come home.
Car was driving verywell suddenly flashes on message center power steering malfunction srs,abs,ets,esb,ebr esp in operative and it keeps flashing when car is in motion, then disappear when ignition is off, i have notice several complaints on your website with this same issues with this same year, model and other mercedes,a week a go i also receive a message to check brakepad wear before this message came up. I replace brake pads and rotos, and i am also being told it could also be my brake light switch or speed sensors, all was replace still as message. There is so many complaints with these messages that this should be considered a recall and the customers are being stuck with the repairs. It is obvious that it is a defect with these vehicles it is just too many. And no onw seems to be standing behind the consumers.mbusa is a major company and they are getting away with murder. Do you have to have major fatality before they do something about this problem. Does saving money means more than peoples lives it is just too many complaints on the same problems that common sense cant tell them it is a defect and the nhts should step up for us and demand a recall. How many complaints do you have to have in order for mbusa make this a recall.
Takata recall, brake power steering malfunction abs,esp,ets,srs.esb,ebr flashes on and off on message center. Then vehicle started to drive very rough and bumpy, then i had no control of the steering wheel and it totally locked thank god iwas able to try and roll it to the side of the road and the car just totally went black and died, no headlights and i have to have it towed, waiting to get thediagnosis from the dealer. But i have done some research on line and have seen hundreds of the same complaints from all over the usa and even oversees that it has to do with the eis. This saddens me to see all the same complaints and i thought that we were protected as consumers by the government, and the nhtsa against majorauto manufacturer such as mbusa to call out these deadly defects before itconsumed innocence peoples lives. But it is obvious that our lives means nothing to thesepeople, because with all theseidentical complaints this is a defect that should be address and mbusa should have thedecency to takeresponsibility and admit that this is amanufacturer defect and do a recall. This is just too much complaints on this problem and no one seem to be taking this matter serious, and we as the consumers are being stuck with these major repair bills running in the thousand. What is the purpose in making these reportswhen no one seems to care. How many complaints do you have to receive on the same issue for the nhtsa and the fair trade act to stand up for us, in october of 2016 this same vehicle self accelerate and crash in to two other vehicles causing a major accident and when reported to mbusa they claim they did there investigation and nothing was wrong with my vehicle, theyplace the blame on me .daimler ag would not believe what there prestigious company as become
Yesterday my beloved c300 left us stranded at a best buy parking lot late at night. It was really upset when i just get off work, and try to start my car and go home take a rest, but it would not start. I had to leave the car there overnight and was not until next morning that i got it to start. Since then it has been giving us problems so i call the local dealer and they gave me an appointment for next monday.i have read that this is a very costly and a very well known issue with c300. By this time i am sure mb knows about it, and i did research online seems like that is a common issue and mb should recall for it. Unfortunately, mb don't take care of it, and do not cover it. It is a eis failure issue..my 2009 c300 has just reached 50,000 klms. We have had it for about 10 months now... We are very concerned and disappointed. My car had to leave in parking lot overnight which is really dangerous, and i can't go to work since i don't have a car to drive. It's a pain for me, that i have to pay over $1000, and this is my first car, my financial can't really handle this unexpected issue since i take care of my so well...
When i returned to my car in the parking lot after grocery shopping in the evening, the car would not start. The radio and lights on the dashboard worked and the seat moved, but the engine would not start. I had this car checked not too long ago and everything was fine, but the car just decided not to work suddenly. This is especially scary for a female stranded in a public parking lot at night. I did not get any warning messages before the incident. I had to call roadside assistance and try jump starting it first, which wasn't the problem as the battery was fully charged. I ended up having to tow the car early next morning because the dealer was closed and had to take a cab home. When i went to the dealer and stated all the "symptoms", mb knew right off the bat what the problem was, which to me is alarming. They told me they are 99% sure it is either electronic ignition switch or electronic steering lock problem and it would cost me $1200 to repair it. It obviously is a very common issue. They are very well aware of it, yet they are not doing nothing about it, as (they say) it is not a safety problem. How is this not a safety problem when the driver doesn't get a slightest warning or even a message that the car won't start and will leave you stranded wherever you are? as a young female living in a city without friends and family to help out, especially at night in a public space, this is quite frightening. I almost had a panic attack, because i didn't know what to do and never had to call roadside assistance. The only reason i had gotten a mercedes benz was for its safety. Mb site states: "true to their heritage, they're engineered to protect you in ways you might never have imagined. And with the hope that you'll never have to." how did mb protect me? mb has only engineered the car to rip off customers and not live up to its brand. This is very disappointing.
I experienced the infamous steering lock problem 5 days ago in my (now former) 2009 mercedes c300. Prior to this problem occurring my car seemed to be working fine. I've always had all of the recommended services performed on time by the dealer.then last saturday i was running errands and after my third stop my car wouldn't start. I assumed it was the battery (even though it had been replaced less than 2 years ago) and i called mercedes roadside assistance. The roadside technician tested the battery and said it was fine and he immediately suspected it was the steering lock problem. After a bit more testing he confirmed it was and he said the car would need to be towed to the dealer on a flatbed.it was saturday and the dealer's service department was closing but i got there just in time to get a loaner car. Once i got home i started doing internet research on the problem and i found this website. I decided to go back to the dealer on sunday when the service department was closed and ask if i could trade in the car. I printed out all of the reports on this site and took them with me. The salespeople claimed they had not heard of this problem but they were not interested in learning about it.i waiting until yesterday when i had the repair quote before i traded it in. The cost would have been $1,800 but they said i could use a 15% off service coupon. I also tried to show the reports from this site to the service advisor but he wasn't interested in seeing them either. I decided i really needed a car that was still under warranty so i traded it in last night. They subtracted $1,500 off the trade in value for this repair. I tried to get them to document it so i would have some evidence if there is repair refund offered in the future but they were not willing to do so.
Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start.car won't start and steering won't unlock... I stopped and cut the engine of and tried restartingthe car it won't do anything. This particular part is faulty on most 2008-2009 mercedes c300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer.
Parked car, went into store, came back out, started car, ebr, abs and esp inoperative message came on along with power steering malfunction
I went to class on the date of 11/13/2015 and when i came out the vehicle would not start. After having the vehicle towed to the dealership, i was advised it would be $952.56 for an electrical issue due to no fault of my own and can happen at anytime.so i inquired on how long this would be covered for? i was told its electrical and can happen at anytime, it's like a cellphone or a computer. Yet those have warranties against issues like that whereas something i paid thousands of dollars does not. I have seen many complaints about this online and don't understand why they have not recalled this and continue to rip consumers off. Some even advising this has happen to them on the road which could very well lead to a major accident , it it has not already.
Eis steering lock battery fail. $12 battery diesand eis stays in lock position key doesn't respond to ignition switch or car unlocking doors.
I parked the car, and turned it off completely. When i returned to the car, they key fob would only turn the dashboard lights on, but the car will not start. The steering wheel is locked, and i cannot change the gear from "p". A message would appear "remove key from ignition" whenever the door is open. I have searched and it appears to be a very common problem in these models, where the eis or esl fails for no reason. The qoutes for this repair range from $1000 to $3000. I had to tow the car to my apartment, and now i have to tow the car to the dealership because they are the only ones who can solve this issue and reprogram it after installing the new parts.
Monday drove car to work with out any problems. Came out to go home that evening and car would not start. Could turn the ignition completely to the startposition but the engine did not turn over. My radio worked, my power seats worked, trunk and doors opened with the key vibe. But nothing happened from the engine. Come to find out the steering wheel locked up for no reason. They had to skate my car in order to get it on the truck truck. This is a defect and i'm a woman and this could have happened at night when driving down the road.
On the highway driving 40 mph warning on the display came on stating the" ebr, abs, esp are inoperative" and a warning display stating "power steering malfunction".power steering was fine, but it was a very nerve wrecking drive.dealership is stating it is the esp module and pump that needs to be replaced, which can only be done at the dealership.
Car will not crank nor will it release stering wheel.it states to remove key.had it towed and dealer reviewed it and it is also the eis. Had to pay to order part and also had to have it towed. Just glad this happened where i work at and not while traveling.
The contact owns a 2009 mercedes benz c300. While driving at various speeds, the vehicle shook and the check engine warning indicator illuminated. The failure recurred numerous times. The vehicle was taken to a dealer. The technician diagnosed that the spark plugs needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 77,000.
Defective electronic steering lock (esl):hi, my steering lock just went on me as well and was left stranded with no car this past weekend!my 2009 c300 4matic sport has approx. 56,000 miles on it and i am out of warranty.i called mb usa and begged for warranty assistance but was basically told no because as a second owner i did not have the vehicle serviced enough times at the local mb dealership! i guess i haven't spent enough money to date on unwarranted repairs at the local dealership?? after extensive online research i too found that this is a very common problem with the 2008 and 2009 mb c300, and most likely later models as well!. I also found out that the electronic steering lock (esl)failure typically happens right after expiration of the basic warranty.just like the thousands of mb c300 owners stuck in this situation, i need my vehicle and have no choice but to shell out the money for this repair! (over $1,000).i am scared to death to drive this car anywhere far in fear that another technical/mechanical breakdown will occur.in addition to esl failure, another concern of mine is finding out that electronic ignition system (eis) failure is another common problem with the 08-09 mb c300's.shame on mercedes for not issuing a recall on the esl & eis issues and sticking it to the consumers. I too plan on contacting my attorney regarding this issue.
Ignition switch failed at 76k miles. Gear shift will not get out of park,steering wheel will not unlock and car will not start. Known to be a common issue that affects all mercedes with electronic ignition. Mercedes should be brought to court via class action for this.
Last week took vehicle to get serviced at mercedes benz of beverly hills.when i got it back i heard a whistling/flapping noise.immediately returned to mercedes service.was told its nothing of concern if the noise only happens in the mornings and dissipates when driving.expressed concern about a 1100 mile road trip ahead and wanted to make sure it was safe to drive.was reassured it was just fine.upon arriving at my destination the noise escalated non-stop come to find out it was thebelt tensioner on my vehicle.the serpentine belt was nearly shredded. The vehicle had about 70,000 miles on it. After doing some quick search online, it seems that this is not an isolated issue, but rather a widespread issue with this vehicle.i'm pissed that the service advisor played stupid as if this was not a known widespread issue and put my safety at risk. I've read some owners have had this failure with as little as 15,000 miles and so forth. Mercedes is a fraud and are well aware of these issues they just hope its not apparent while the vehicle is still under warranty.
My car has 64,522 miles on it and has been diagnosed that it has bad catalytic converters.
The contact owns a 2009 mercedes benz c300. The contact stated that while attempting to start the engine, the key failed to turn from the off to on position and the steering wheel seized. When the failure occurred, all the warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 133,000.
Noise coming from front of engine. Brought to a local mercedes benz independent shop. They replaced the belt tensioner, idler pulleys, and the multi rib belt.why would the belt tensioner cause the rib belt to rip with only 62k miles on the car?
Common and known issue with m benz c300 eis/els/steering column. Car engine just dies and will not start due to electrical component malfunction. An expensive, possibly dangerous problem that has not been recognized by mercedes-benz it appears from the other comments on this forum and others. My 2009 c300 was running fine.i maintain regular service. Stopped to grab lunch. Fortunately, i was not in motion or in a dangerous area or in the middle of night in the middle of nowhere. The car would not re-start, yet the lights, radio, panel all appeared to be working, although "remove key from ignition" message appeared. Thought it could be a battery or alternator issue. Had to have car towed to 2 different places, the last of which was the mbenz dealership over an hour away. This occurred at 80k miles on odometer. A major safety and possibly dangerous situation. I thought the mb brand was about reliability, quality,safety. So disappointed.manufacturer's defective product.
Withoutany warning, my car will not start. Thought it was the battery, but no luck. The key open the door, the lights inside of the care come on, and the screen still pops up on the dashboard. The steering wheel is locked and you can not change the gear. I had to get my car towed to the dealership. Car has almost 70 k miles on it. Very dissapointed to read the other complaints and the projected cost to fix. About a year and a half ago i also paid out of pocket for the rear light panel due to it not working. I recently learned that the rear lighting issue is an official recall. Now the hurdle begin for me to get refunded for nearly $500. :(
Entered my parked car on 2.9.2017. Before fully starting engine, "check-engine" indicator on dashboard came on. Took in to dealership on 2.13.2017. Was told thatthermostat had cracked/failed. My vehicle only has 56,000 miles, and this is a mercedes-benz. How could such a critical part fail so soon in a vehicle of this quality? paid $700+ to repair (bill attached).
The contact owns a 2009 mercedes benz c300. The contact stated that thetransmission failed and the contact was not able to change the gears. The vehicle was taken to an authorized dealer who was not able to replicate nor diagnose the failure more than once. The vehicle stalled on multiple occasions and was only able to driven at a speed of less than 20 mph each time the transmission failure recurred. The vehicle was taken back to the authorized dealer a third time for further inspection, diagnosis and repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.updated 09/15/14*lj updated 1/16/15
Parked my car overnight and went to start it in the morning and would not start.the key would turn but got no lights on the dash and radio would not work.the steering wheel did not unlock.tried to jump it but same results.battery tested fine, checked all the fuses and they were all good.after researching on the internet the steering lock failed.this seems to be a more than frequent issue with this car.this happened out of the blue without any indication that something was going wrong.i'm glad i was home and not hundreds of miles away.why is there not a recall?
My vehicle experienced a failure of its starting and steering lock functions.the underline problem and areas of concern is the frequency of this failure and the dangers associated with having the vehicle immobilized when the associated parts fail.mercedes benz has not taken any responsibility for this issue yet it can't be fixed without dealership intervention.the costs associated with this particular issue besides having your car towed is in the excess of $1,000.00.in my case i have been quoted &1700.00!although my particular instance happened when the car was parked, there is no exception that it can occur when the vehicle is motion causing the vehicle to shut off and the steering wheel to lock in any position. Updated 11/24/2014
The contact owns a 2009 mercedes-benz c300. While stopped at a red light, the engine revved and the vehicle accelerated. The brake pedal was depressed, but failed and the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. Updated 02/21/17*ljupdated 9/5/18
I went to class on the date of 11/13/2015 and when i came out the vehicle would not start. After having the vehicle towed to the dealership, i was advised it would be $952.56 for an electrical issue due to no fault of my own and can happen at anytime.so i inquired on how long this would be covered for? i was told its electrical and can happen at anytime, it's like a cellphone or a computer. Yet those have warranties against issues like that whereas something i paid thousands of dollars does not. I have seen many complaints about this online and don't understand why they have not recalled this and continue to rip consumers off. Some even advising this has happen to them on the road which could very well lead to a major accident , it it has not already.
The contact owns a 2009 mercedes benz c300. The contact stated that the vehicle would fail to start intermittently and the ignition switch would sporadically misfire.the manufacturer advised that the vehicle was dumping fuel into the engine when the ignition switch would misfire. When the contact was finally able to start the vehicle, it would vibrate excessively for approximately 15-20 minutes. The manufacturer provided a replacement 2010 version of the same vehicle while the 2009 model went through a series of tests. The same failure occurred in the 2010 model. The manufacturer then advised that the failure was normal. The failure mileage was 13 and the current mileage was 2,900.
The contact owns a 2009 mercedes-benz c300. While driving at any speed, exhaust fumes were detected inside the vehicle. There was no warning indicator illuminated. The vehicle was taken to mercedes-benz of sugar land (281-207-1500, located at 15625 southwest fwy, sugar land, tx 77478) to be diagnosed, but the cause of the failure could not be determined. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 130,000. The vin was unknown.
Navigation system shows i am in the middle of the atlantic. 2 dealers have not been able to find any issues. One of them said the gov.'t shuts off the navigation satellite and this causes this. This is really strange. This is a major safely issue as i can direct me to unsafe, unsecured areas and cause major harm and damage to both the car and occupants.
The left rear tail lights stopped working. I had to replace the electrical harness attached to the bulb bracket. This was replaced on 2/13/2013. Exactly one month later, the right rear tail lights stopped working on 3/13/2013. I will have to replace the same assembly of parts. I have no damage to the rear of my vehicle.mercedes benz had a recall on the (mercedes benz m-class year 2009) for the rear lights.
I bought my mercedes benz and notice that my tail light and the light on the front of the car will turn on by itself while my car was parked in the morning my car battery will be dead needing a charge. I had a recall from mercedes benz dealer and i took the car to the dealership and supposedly they fix it and the car had gotten worse. It had burned the harnesses and fog harness, while i was driving the car was acting like shutting off the radio and ac will start shutting off and turning on at the same time while i was on the highway on my way home from work. Right now my car only have working the high beam. I been getting a lot of recalls for this car but really it seems like i'm loosing my time .
The contact owns a 2009 mercedes benz c300. The contact stated that nhtsa campaign number: 14v177000 (exterior lighting) exceeded a reasonable amount of time for repair. The dealer stated that the parts were not available. The contact experienced the failure prior to receiving the recall notice. The contact stated that the tail lights failed to properly illuminate. The vehicle was taken to the dealer where it was diagnosed that the wiring connectors to the bulb holders burned and needed to be repaired. The vehicle was not repaired. The failure mileage was unknown.
Electrical safety hazard that could lead to fire. Left rear taillight assembly unit melted due to improper ground due to faulty wiring harness. Talked with mercedes dealership and was advised that this is a common problem with this car. I asked if there was a recall as this is a major safety hazard and was advised that no recall has been issues. Was told that this problem is so common that mercedes has a repair kit but wants me to pay $200 to have the safety issue fixed. Mercedes refuses to do anything until someone is killed and forced to issue a safety recall to fix this defect. If you google 2009 c300 brake light recall you will find countless people who have the same issue including identical photos of the melted bulb assembly unit. I would hope for the safety of everyone that the ntsb could review this issue further before someone is serious injured.
On 6/10/2013 i had error code and passenger side pins & carrier assembly failed and had to be replaced dealer charged me $393.90 for the job.on 6/10/2013. On 12/28/2013 i get an error message that the left side tail light is out.
Ea13-008:during mid-summer the dash warning message stating "check center brake light" began to appear intermittently.sometimes it would remain on;other times it would not.over time, it happened with less frequency, then would be more frequent a week or two later.at some point in time i saw an item about a potential recall for mercedes related to wiring in the trunk (which is where this light is located).i stopped by the mercedes dealer and inquired about this.i am unsure of the date, but think it was in august 2013.i have entered a date in that time-frame and corresponding mileage on the car.(but both could be different.)the dealer's service advisor stated that he had seen nothing on this topic.he checked the car and, of course, at that time the message was not displaying on the dash and the center brake light was working when the brakes were applied.over the intervening months, the message displayed sometimes and not others.whenever it displayed and we were able to do so safely, we would check the brake light itself.whenever the message displayed the light was not functioning.in december 2013, the frequency of the message appearing (and light not operating) increased.on december 30, 2013, i had an appointment with the mercedes dealer and again reported the problem.of course, again, the message was not displaying and the center brake light was working.later that same date, the dealer reported that they had fully tested the light and the wiring and it was working okay.however, another issue we had raised with them needed additional time to resolve.so, we left the car with them for a few days (new year's week).when the dealer phoned (on 1/3/14) to report the car was ready to pick up we were told that when the car was test driven the message had displayed and the light did not work.ever since, this is now a continuing problem.
Passenger seat airbag sensor not working when someone sits on the seat also passenger side electrical system not working and causing the passenger side lights to stay on when vehicle is off and mercedes does not want to do anything about and says it is out of warranty and i need to pay to have the whole system replaced
Fourth occurrence of all right rear indicator lights going out all together in the past 2-3 months.just did some research and it appears nhtsa is investigating this.i am taking this in to the dealer tomorrow however, several owners of the 2009 c class are complaining of the same problem due to a bad connection to the rear light unit which is causing shortages and fires.it is very evident that my vehicle has the same issue.
While driving home from work, i was receiving error messages on my instrument cluster asking me to check the rear passenger brake lights and turning signal bulbs.once i was home, i opened my trunk and smelt burning plastic.i opened the access panel to the fuse box located near the passenger taillight and inspected the area for damage.i noticed some residual smoke coming from the connector attached to the taillight bulb assembly. I removed the bulb assembly and the brown ground wire had burned through the plastic assembly. I removed the wire harness from the assembly and the connector crumbled due to the damage.
The contact owns a 2009 mercedes benz c300. The contact stated that the front driver's side headlight, rear driver's side brake light and the turn signals failed. The local mechanic replaced the bulb however the wires overheated and melted, causing the light bulb and assembly to become damaged. The vehicle was not repaired. The failure mileage was 74,000 and the current mileage was 93,505.
Took the car in for repair on 3/3/2013 due to the vehicle had locked for no reason and would not drive.had to tow it to dealership.turned out it was a steering housing issue which the dealership took care of, then a month later, the exterior lights on the right rear started having issues; started getting alerts that the right taillight, right turn signal, right reverse light, brake light, and side lamp were out or needed to be checked.also noticed that because of this, when you set the alarm, the right rear won't light up.have not brought it back as of yet, waiting for recall.
After the car was warmed up, the message display reported tail light outages in the right rear tail light assembly. The problem persisted so i took the vehicle to my mechanic. The pig tail and circuit board that holds the bulbs showed burn marks which caused the circuits to short out. The printed circuit board and pig tail assembly were replaced.
Warning on dash shows rr brake light is out and turn signal lights is out. Went to look at the back of the car to see if the lights where on and the rr light assembly was dim. Open the panel where the bulbsare and the wire harness was fried. This might be a fire hazard.updated 03/27/13*ljupdated 04/02/2013
The contact owns a 2009 mercedes benz c300. The contact stated that the key failed to turn from the off to on position. The contact had to make several attempts to start the vehicle. The vehicle was towed to an authorized dealer. The technician stated that the chip in the steering column needed to be replaced and the keys needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Updated 10/22/2014*ljthe consumer stated the manufacturer was contaced and offered assistance with the cost of repair only if the repair had not been paid previously for.updated 4/1/15
As i was backing out of my garage the dash board lit up indicating to check my rear right tail lamp, right side marker, right brake lamp, right head lamp, right fog lamp. My husband then could feel that the brown wire in the wiring harness and the harness itselfis hot to touch and you can see the wires because the coating around the wires has began to melt away.i have an appointment today to take the car to the dealer that i purchased it from.i hope this issue will be resolved.
The contact owns a 2009 mercedes benz c300. The vehicle was parked when the contact noticed there was water inside of the side view mirrors turn signals. The vehicle was not taken to a dealer for diagnostic testing or to be repaired. The manufacturer was notified and the contact was informed that she had to pay the repair cost. The failure mileage was 18,000 and the current mileage was 23,000.
On 8/8/2013 my information display indicated my right taillight, blinker and brake lights were out.when i opened the compartment to see what type of bulbs to replace i found the problem to be much bigger than expected.the plastic housing that hold the wiring pin, the wiring pin and the brown ground wire were allburnt up causing the lights to fail. I than opened the left tail light compartment and the same thing is happening, there is already signs of the housing burning.i remember smelling something burning in the car a few weeks ago. I now know what it was.i am surprised it did not catch fire.i contacted mercedes service only to find i am responsible paying to have this issue corrected.i only hope the left side does not cause a fire before i am able to get it fixed. This is clearly an unsafe electrical issue.
I currently own a 2009 mercedes c300 that has ongoing problems with the brake light malfunctioning. This first happened in 2011 when the dummy light told me that the brake light was out.i brought my car to a local auto shop to have the light repaired and was told by the shop that they weren't able to change the bulb because the panel with the light was melted and smoking ' they suspected that the bulb was shorted out.they recommended taking it to the dealer to have it repaired, as the car was still under warranty.i did this and was told by mercedes benz of st. Charles il that the electrical wires were melted'and that the panel needed to be replaced.this work was done at the st. Charles il dealer around november of 2011 and was covered under warranty.i brought my car to the naperville il mercedes dealer about a month ago because the brake light was out.i was expecting to have a quick light change and pay around $20.i was instead told that the electrical wires leading to the brake light had malfunctioned and that the wires were melted.i was told that if a new bulb were put it, it would just short out again.i was then given an estimate for over $500 for this repair, as my car had run off the warranty a week earlier. I have not yet had this repair done, as it is costly. I understand that the brake light is a concern with the 2009 mercedes c300.this problem, which has now occurred two times in my mercedes, is under investigation by the nhtsa (nhtsa action number: ea13008).
There is no failure of the vehicle but it is a safety issue.fog light lens that is made of glass has no safety barriers to protect it from breakage and it is mounted very low.with the crack of the lens, the fog light needs to be changed and the cost to change is it $248. Mercedes is refusing to accept it as a design defect.if i do not change this due to cost, it is a big hazard especially for owners living in fog prone areas like san francisco bay area where i live.if not changed, there are chances of accident on the road during fog days.mercedes has changed the design of the fog lights in the following years (after 2009) of c300.mercedes should change this defective design and fix it for free for 2009 year as well for free.even after i pay $248 to get the light changed myself, it will crack again since it is made of glass and not covered by any protective barrier.so, even after paying to get the fog light replaced is not going to fix the design defect.
The tail light completely melted the circut board and stopped working.
Tail light problems. I started receiving warning messages regarding the tail light malfunction. We checked the lights but they were fine.in january the light went out. I took my car in for an oil change and was told that the bulbs were not only out but the cause was due to a circuit issue. After picking up my car, there was an additional warning for my sidemark light.
The lamp connector on the rear right side of the light component went out, when i went to look at it, i noticed the connecter plug in as well as the light circuit board was burnt and would not be plugged back in.
My car computer was showing a message that the right rear signal light, fog light needed to be checked. My husband changed the bulbs and the message was still there. These lights were no longer operating properly. Took the car for scheduled service and brought this to the attention of the mechanic at a mercedes benz dealer/auto service. He told my daughter thathe removed the access panel and found that the connector to a bulb carrier, wire harness and bulb carrier were melted due to a short at the ground wire of the 7 pin connector.i called the service mgr he could not tell me or explain why this happened or its cause.disappointed by his lack of knowledge and explanation of the cause, i contacted mbusa. At first the person that answered tried to brush me off " this can happen".when i insisted for a better answer or explanation she referred me to a "[xxx]"1-800-367-6372 ext.[xxx]. Who stated that she would speak to other technical people and get back to me. When she got back to me, it was basically she was going to speak to the service mgr. At the dealership that serviced my car.he called me on 2/01/12 not clarifying the cause,just re-iterated what he had previously stated. I call [xxx] who simply stated that this has never been reported before, but it can happen, and stated that the dealership would give me a $200.00 discount at the next service date.i wanted an explanation of the cause, could this happen again, could this lead to further melting, that could lead to a fire, a bigger shortage, and possible accident. I was told by the mgr. At dealership, he cannot foresee the future and he could not predict if this would happen again. I was told that a defective part is not a major issue.no one offered to look further into the defective part and try and find out what really happen. If a part is defective, it should be evaluated or even ask for the part .information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Warning indicators flashed for all the right side rear lights. When i went to change bulbs discovered the covering on wires had melted along with the plastic harness. Took it to dealer next day and the harness had to be replaced for a little over $150. It is happening on the other side also. Service rep has seen on other c300s. Mb denies this is a defect.
My exterior tail lights all went out, this includes fog lights, tail lights and indicator lights. Put in new bulbs as well as made sure the wires were connected well but it remains out.
All rear tail lights stop workingi replaced the lights.mercedes dealership said the wires had fried and that they had seen many cases similar to the rear lights.$600 to correct the issue.
The contact owns a 2009 mercedes benz c300. The contact stated that the rear tail lights shorted out repeatedly. The dealer stated that they repaired the vehicle according to nhtsa campaign number: 14v177000 (exterior lighting), but the contact did not receive any confirmation of the repair and the failure was recurring. The vehicle was taken to the dealer for further inspection and diagnostic testing. The contact also stated that the interior and exterior lighting continued to illuminate without warning, which drained the power and battery source to the vehicle. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.
I received a warning on my dashboard that my right rear tail light, right turn signal and back light needed to be checked and malfunctioning.the message came and went for several days.when i opened the compartment where the tail bulb carriers and assembly were, i saw that some of the lights were very dim.the carrier itself was piping hot.so my first reaction was to replace the bulbs.i did.same problems, nothing was fixed.the next day, everything cleared up...so i thought it might be fine.a week later, it came back.when i opened up the compartment again, it was super hot, and i noticed that the wiring was browning and it burnt my finger.i immediately stopped driving the car.i went to the dealership and they said it will cost hundreds to replace and not covered.
A message on the dash consistently appeared, advising to check right rear lights: brake, fog,tail etc.we checked the rear lights and found the plastic board that holds the light bulbs and wiring had melted.we purchased a new board from a mercedes dealer.after i installed it, it made good connections.the message concerning the right light has not come back on.however, the left brake, fog and tail message came on. When checked, the left board and wiring was also melted. We purchased another new board from mercedes.however, i was able to reestablish a connection using the old board, anddid not use the new board.now the right front fog light has a similar issue that has not been investigated or repaired.
The left rear tail light had a bulb that needed to be replaced at a cost under $10.it needed more than a bulb as the wiring had melted and it required a new left rear light assembly kit with a new harness to correct the problem at a cost of $300.the auto shop technician showed how the wiring had completely melted and needed to replace the complete rear light module.this had to be a defective part and mercedes had not issued a recall to cover the cost.the melted wires pose a fire hazard.
Takata recall right tail light has a brown burnt wire, and the right rear tail light is dim. So i believe it may have been a recall on this problem. I was wondering if this is something that i need to pay for or would this be something that i could get a recall on? this problem happened while driving on a city street while braking.
The contact owns a 2009 mercedes benz c300. The contact stated that as the brakes were depressed, the brake light and tail lights failed to illuminate. In addition, the tail and brake warning lights as well as the srs air bag warning light, illuminated intermittently. The vehicle was taken to a private mechanic who confirmed to the contact that the wire connector for the tail lights was melted. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 62,000 and the current mileage was 62,500.kmj updated 01/10/12*lj updated 03/29/2013
The contact owns a 2009 mercedes cl-300. The contact noticed that the front passenger's side headlight had become inoperable. The contact drove the vehicle to the dealer for repair and noticed that the headlight was melted. The dealer stated the headlight needed to be replaced. The vehicle was repaired. The manufacturer has been notified. The failure mileage was 63722.
All the lights outside of the car are going out. The entire rear left light is not working, along with front head lights. They have been replaced and i keep receiving messages on the dashboard. It was taken to the dealer and there is corrosion on the wires.
The car won't start when you turn the key. I have taken it to a mercedes mechanic and he can't find anything wrong after being looked at for a b1 service. We thought this would fix it. Now it won't start again. When turn the key, everything lights up as if the car is going to start but it won't. It had been starting after turning the key a few times and eventually it would catch. The problem started 2 weeks ago, now it won't start at all.
I was driving the vehicle and a message light came on saying check rear right brake lamp, turn lamp ,and tail lamp so i stopped by the auto part store to have them replace the bulbs and they found the light holder and the wiring harness to the lights had melted.
While highway driving the right tail lamp, brake lamp, fog lamp dashboard warning light illuminated.upon inspection, the ground wire insulation and connector on the taillight assembly had melted from overheating.we experienced a total loss of all lighting on the right rear taillight assembly.
The contact owns a 2009 mercedes-benz c300. The contact stated while traveling various speeds, he heard a popping noise. Upon investigation, it was found that the passenger taillight bulb failed. The contact also mentioned that the driver's front interior door handle detached. The vehicle was taken to the dealer where the failure was confirmed. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 47,000.
I received a warning that my left tail light was out.the light was not out and when the car was restarted the message no longer appeared. I went to the dealership and asked service to check the taillight. The service manager showed me the light panel which had melted plastic and burn marks on it near the grounding wire. He told me i needed to have it replaced as well as the circuit board. I told him i thought it was ridiculous to have electrical problems with a car with 85k miles. I just replaced an electrical panel in the front 2 months ago for $700. I asked if they had problems with the c and he said no but he had seen a few issues with the grounding wire. I just looked into it to discover it is under nhtsa investigation. Please advise.
Front parking lamps poor connection wires insulation come off very easy from the frame plug, plus wires are to short to make correction(splice) inside the head light housing. All this happened after the car was repair from recall on tail lights.i saw on the internet and a lot of people has this problem for this problem, i was driving on the dark street and all lights went off like for 5 seconds, that why i got scare, i was with my wife and my 5 months old daughter, mercedes benz should report this as recall, in order to correct the problem i need to change the whole housing, i took the car to downt town la service department, for another problem with the ignition lock switch, i looked on the internet and alsoa lot of people had this problem. I hope some one will do something about these c300 models.thank you
Warning message that the back tail lights & signal lights were out.after check it appeared that the wire had melted.
My passenger side tail light was dim, so i went to change out the bulb. Upon removing the cover inside the trunk, noticed the brown ground wire to the tail light was extremely hot, and had melted the plastic harness to the tail light assembly. I have seen numerous posts on forums online about this, yet my local mercedes dealership claimed i was the first they had seen. I had to pay in full to have the harness and board replaced. Please encourage mercedes to recall this major safety issue and fix this problem. I'm lucky mine didn't get to the point that it caught on fire and started smoking like many others i have read about. I'm guessing my drivers side is next?
The contact owns a 2009 mercedes c300. The contact stated that the exterior lighting warning light illuminated. The contact inspected the circuit board and noticed that the wire that controlled the tail light was melted. The contact stated that the turn signals and the tail lights stop illuminating intermittently. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 58,000.
"takata recall" i was driving to work around 10:30 am in my 2009 mercedes benz c300 enjoying the commute. As i approached the stop light.....blank!!!! i lastly remember breaking ....to open my watering eyes to see that ihit another vehicle and don't recall anything at all. As i get up in realized that my head hurts and there was a small tear in the steering wheel as a small portion of the bag deployedbut not fully.. It appeared to be a faulty bag that has caused this serious inconvenience.
Rear lighting does not always work, i have gotten error codes one day and the lights work the next. I have read plenty of complaints on the lighting issue. One time its a bulb on the right and next its a bulb on the left. Today they all work..
I was driving down the highway and smelled an intense burning. I had been getting the taillight error codes and thought maybe it was a fuse. Decided to finally research online and discovered that it is a very common occurrence that mercedes taillights/wiring spontaneously catch on fire. I removed the harnesses from the taillights and noticed the plug had almost been entirely destroyed/burned on the right rear, and was starting to burn on the left rear. I lost all power to my taillights at approximately 11:30 at night, and the headlights started shutting off and on randomly. The headlights are still turning off and on randomly, apparently this is a known defect with the auto dim setting. I have pictures of everything, even though i have now paid to fix the taillight harnesses (a cost of over $240 in parts) because mercedes has not willingly recalled this fire hazard and known defect. To be honest, i am pissed. Please let me know where i can send the defective parts and/or pictures to.
Right rear light connector and lighting housing burned and is now inoperative. Prior to this the lights would dim in and out before completely burning out. When i opened the truck to look at it there was a bad burn smell and sparking coming from the fixture.
Received in-dash notifications that all lights on left side of car were out.took to local repair shop, which found that left rear taillight housing had melted.had new lighting carrier installed and wires repaired.
Approximately 1 year ago, the back (driver-side) tail lights were malfunctioning and i had to replace the bulb. I did mention this to the mercedes dealership when i went to service another issue, but they stated there was no issues, just a bad bulb. Unfortunately this happened a few times before a service tech noticed that the back board was "fried" and suggested i go to a mercedes dealership to get it repaired. Not only am i past the 5yr, 50,000 mile warranty, so mercedes will not cover the costs, but the dealership has had my car for 3 days and cannot determine how to repair the issue.they replaced the board, but they are now stating that they may need to replace all of the wires.i called mercedes to complain, but without a recall in place, they will not cover the costs to repair.
This 2009 c300 was purchased new from the mercedes benz dealership in jacksonville fl as a retirement gift for 20 years of naval service. About a year later i noticed the daytime running lights continuously blinking during the day. The next problem is with the front headlight units each time a blubs blows, it fuses everything including wires together requiring the replacement of the entire headlight unit. This has happen three times with both the left and right headlight units. The difference in price is $28.00 for a replacement blub vise $600.00 plus dollars for the entire unit.the dealership has no problem charging me the cost to replace a manufactures defect and safety issue. There should be an immediate recall of this unit.
Warning indicator came up on instrument panel to "check rear tail and brake lamps" the rear tail, turn, and brake lamps have failed in my car. The wiring harness has burned and emits excessive heat to the touch. I'm unsure of how long i was driving with my taillights out.
Car illuminated a warning to check rear left taillight.upon inspection, noticed that the wiring is starting to retract from the connector and left and right assemblies have noticeable blackened areas where the wiring is crimped into the contact that is inserted into the connector.this is similar to other complaints filed.
Wiring harness on rear tail light melted causing the tail light circuit board to stop working ,causing the brake lights ,reverse lights and blinker to stop working.spoke with mercedes benz dealer ship and they told me this was a common problem and that they were not gonna fix it for free and that i would have to pay for the repairs.this is a hazard cause i was driving at nightwith my kids in the car,when my lights went out.after looking at the melted harness wire this is also a potential fire hazard. Please look into this matter before some one is seriously injured. Mercedes benz is aware of the problem and refuses to correct it....
Background:in 2014, there was a recall of c-class mercedes benz vehicles due to corrosion on the connectors of the rear tail light causing the light to fail.mercedes benz fix front light connectors - new issue:left front parking light is inoperable and the dashboard warning message came on.went to the dealer to have the parking light bulb replaced.the mechanic verified the concern, replacing the bulb did not work.the mechanic checked and found that the parking lamp harness holder is peeling and corroded causing the wire to short.mercedes benz wanted me to pay $1440.35 for the replacement of the entire light assembly and recommended changing the right side too even though it was operable.the light assembly encases the front parking light bulbs (eyebrow lights - 2 each) and the headlight bulb.the service advisor, jeff decorte indicated that he sees this all the time which is why he recommended replacing both sides of the entire light assemblies.bulb holders and connectors should be replaced at no cost to the owner due to the peeling and corrosion.please investigate, this may be potentially another recall except now it's the front parking lights.please note that my car has always been serviced at the required intervals by the dealer.
March 1 2014 i notice my wife dash was lighting up with rear brake lights needed to be replaced. I opened the trunk and hit the brake compartment and it came back on. April 11 2014 the light came back on and i tried doing the same thing but nothing. Opened the brake compartment and disconnected everything on that side awaiting a response from the dealership. Don't want another melt down back there in the trunk. If this is the best company out there just announce a recall and fix your customers faulty equipment.
I have a 2009 mercedes c300.i just read a news story that this model may be recalled based on numerous reports about fire or burn smells coming from the rear light.my rear right brake lights went out last winter.when i took it into the mercedes dealership, they took the panel out with the light bulbs and there was a burnt residue around the bulb that was blown out.they replaced the unit and the wiring, but i had to pay for the service.they thought there may have been a recall, but after checking their computer, they did not say that it was recalled, so i had to pay for the replacement.now the rear left lights are much dimmer than the right side.the dealership recommended that i have that replaced as well, but once again at my cost.if this defect has been sighted in other vehicles from this model year, they should seriously consider a recall before the lighting panel actually catches fire and creates a bigger issue for the company.
The contact owns a 2009 mercedes benz c300. The contact stated that while driving 40 mph, the brake lamp, turn signal, fog light, and side mark light illuminated. The vehicle was not repaired and the manufacturer was not notified. The approximate failure mileage was 53,000.
Components of the tail light assembly on the driver and passenger sides have overheated and rendered the units inoperative.as a result, the tail lights no longer work.this seems to be a known issue and common occurrence in aging assemblies of this type.
Entire tail light on drive side went out.i looked at the lighting housing and noted burnt wires emitting from the housing.
Rear brake lights are staying on while driving the car and the parking lamps both went out. The brake lights off when car is off but while i'm driving they stay on the whole time. I took it to ray catena mercedes auto service and they advised me that they needed to replace the wiring harness no charge as part of a recall on all mercedes vehicles but gave me a quote of 1175 for the module. I was told that the module shortage and lights going out is most likely due to the wiring harness frying out. I shouldn't have to pay to replace a module that was due to a wiring harness frying out. That should be a manufacturer issue.
Brake light, turn signal, & parking lamp all not working.the plastic connector at the end of the wiring was completely melted and black when the mechanic took it out.could be a fire hazard.
Received a message that rear left brake light, fog light, turn signal were out. Turns out the wire that goes into the harness has melted and shorted out. The same thing happened two months later with the rear right light assembly. This is a huge safety concern.
Prior to pulling into my garage, i smelled burning electrical wiring. All warning lights on the dash panel for the left rear lights came on.i opened the trunk to see if a light bulb burned out, and smelled the burning wires.opening the panel covering the left rear lights, i saw a burn through scorched circuit board.on closer examination, i noticed the ground wire was thin and the cause of the severally overheated and partially melted area on the left rear lamp assembly.since then, the mercedes dealer replaced the circuit at my expense.about six months ago, the same thing happened on the right rear tail light assembly.it was also a thin ground wire that had overheated and partially melted the circuit board.
I came to a stop because my car was giving me error codes for certain parts of the right tail lightsnot working(turn& reverse) and then the functioning lights were dimmed. I took a look at the assembly where the lights were placed and noticed where the car's electrical wires were plugged in to the bulb assembly that it burned through the assembly. I took the car to the dealership and they fixed the right side but neglected to check the left because at the time it was not malfunctioning (at that time i was still under warranty). Now, on march 8, 2015 (my car is no longer under warranty) i contacted the dealership as well mbusa because the left side is now beginning to act erratically, and although there is no burning (yet) i would like to resolve the issue. I checked the bulbs which were giving me errors and none of the bulbs were burned out. I begun to do research and i found there to be a recall from the nhtsa campaign number: 14v-177, but my vin number is not included in this recall yet i had reported the very same issue much earlier than 2014. As i contacted both the dealership and mbusa they both said that my car was no longer under warranty and that my vin was not included in the recall refusing to accept that they made an error in their wiring and neglecting to fix both sides the first time i took the car in.
Rear lighting consuls failing while in motion causing right turn blinker, reverse light, brake lights, and safety lights to not function.
There seems to be a light shortage on the right side, the right turn signal doesn't work properly. The lights work , the issue is the panel and the wire is now melted at the tip. The wire melted into the light panel.
Intermittently my low beam headlights will go on, gas gauge slowly goes to empty, rear break and blinkers no longer work, interior lighting, and sun roof do not work. I can not lock my car sometimes after for about 5 mins. If it happens right when i turn my car on, i can try to turn it off and restart and it may or may not happen again. Sometimes it happens right when i turn my car on or sometimes it never happens.
The ground wire for both rear taillight bulb plates gets so hot, that it melts the connector which then causes a failure of all tail lights and brake lights and indicator lights.
My vehicle continuously gives me warning/alert messages of headlight/signal/parking lamp issues. Upon inspection and taken to certified, reliable mercedes repair shops, lights are fully functioning, yet alerts continue on my display/dash.more importantly the electronic steering lock (esl) has failed on more than once costing very considrable amounts of repair bills, and it has happened without warning, i parked the car which has been perfectly maintained and with low mileage, and the steering wheel locks, making it almost impossible to even have it towed to be repaired.
Car was at the parking front of my home, about to go to work , car won't start , no warning , nothing, completely dead, had to be without car for a week, repair costs 1,200. Towed to mercedes service. Specific issues was steering column lock failed. I have so many issues with this car, lights, windows, tires, control power fails many times when car is in driving mode. So many owners has same problems, it is a safety issues why this wasn't reported and recall on this one. Thought mercedes cars are most reliable, obviously that's not true .
Right rear tail light wiring harness plug burned and melted.brown wire end of plug.
Brought my car in for a repair of the steering column on 3/9/2013 to the mercedes dealership where i purchased the car, which they took care of.but, then about a month later started to get warnings from the dashboard to check my right rear taillight and directional.then it was the right rear side lamps, taillights, brake lights, reverse lights and directional, every time i start the car and/ or whenever one of those lights is engaged while driving.waiting for a recall and saw that mbusa requires exact information for the complaints.
The contact owns a 2009 mercedes benz c300. The contact stated that all the rear passenger lighting failed to illuminate on the vehicle. The vehicle was taken to the dealer for diagnostic testing where it was diagnosed that the vin was not included in nhtsa campaign number: 14v177000 (exterior lighting). The corroded connectors and bulb holders would need to be changed. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 40,000.
Both rear right and left tail bulb holders connector and pin damaged replaced lamp carriers and plugs. Upon inspection they looked like they were burned with a torch.
I received a message to check the rear right (passenger) lights and turn signal.i just purchased the car used on may 20, 2014, and began getting the dashboard warning a few days later, but it was intermittent. On may 26, 2014, i inspected of the bulb carrier and pin connector and noticed that the connection involving the brown wire on the pin connector was burned and the corresponding connection on the bulb carrier was also burned/disintegrated and the area around the brown wire was very hot. It is difficult to know when the failure actually happened.
The passenger side taillight connector, pins & carrier assembly failed and to be replaced. I was charged$393.90 for the job.
Light warning lights came on dashboard for rear light and turn signal. After looking @ the connecter found it smoking and melted ... Immediately unplugged it. Mb does not have a recall even though you are investigating .
The contact owns a 2009 mercedes benz c300. The contact received notification of nhtsa campaign id number: 14v177000 (exterior lighting). The dealer was contacted indicated that the parts were not available. The manufacturer was contacted and made aware of the delay however, the manufacturer was not able to provide a specific date of when the parts would become available. The contact was waiting to schedule the appointment and remedy the problem specified on the recall. Updated 08/19/14*lj
The contact owns 2009 mercedes c300. While driving 25 mph, the contact stated that the service warning lamp illuminated on the vehicle advising her to service the rear lighting. The contact discovered that the rear passenger light wiring was burned. The vehicle was not taken to dealer or an independent mechanic for inspection. The manufacturer was made aware of the defect. The approximate failure mileage was 51400.updated 2/11/14
Headlight wires are corroded and melted. This seems similar to the tail light recall a few years ago that caused a fire.
Tail light passenger side - ground wire issues - plate melted - tail light errors - not working - no turn signal or brake signal due to faulty tail light assembly (heating issues)1 204-820-09-77 lamp carrier1 211-545-03-28 plug1 014-545-82-26 pin bushing.
Turned one vehicle and message stated to check left rear signal,signal light appeared to be low. After driving about 30 miles entire rear left signal/break/side light was completely unfunctional. On august 30th a visual inspection showed wiring to be frayed and a burnt mark on the plastic was observed.
Driving on the highway going 55 mph my panel alerted me to check my right rear tail lamp ,turn signal , fog lamp and parking light. I check the right tail lamp and all of the right rear tail light were not working. I went to replace all of the right rear light bulbs and found that the plastic connector at the end of the wiring was completely melted to the lamp carrier. This is a safety hazard i am veryconcerned this could happen to both rear tail lamps at same time while on the highway it can create a accident because the tail lamps are not working. It also can be a fire hazard. This issue needs to be fixed by mercedes-benz before there is death.
The contact owns a 2009 mercedes benz c300. While driving at approximately 25 mph, the check signal warning indicator illuminated. The contact observed that the rear driver side tail light was not illuminated. The vehicle was taken to a dealer where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v177000 (exterior lighting). The failure mileage was approximately 68,000. The vin was unvailable.
Takata recall. The contact owns a 2009 mercedes-benz c300. The contact received notification of nhtsa campaign numbers:14v177000 (exterior lighting), 15v711000 (air bags), and 16v081000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Right rear tail light was dim; strong smell of burning wiring in the trunk, wiring harness was hot to the touch, at least one wire on the harness was charred / burned.dash warning light eventually came on.brought to m-b dealer; not covered by any factory warranty, recall or the 3rd party extended warranty.
All rear tail lights stop working, some in the front not working, electrical wires were burnti replaced the lights, the dashboard alert went away then came back on 10 minutes later.also tire pressure monitor inoperative on dashboard alert as well.my friend with a 2008 c300 has the same issues with hers too.
Yesterday (10/27/2013) i had to change out my rear right side brake lamp, which i successfully did right after i saw the message pop up on my dashboard. Then today (10/28/2013) in the afternoon i turned on my car and all these messages popped up regarding my right side turn signal, right side reverse light, right side fog light and the other bulbs in the right side bulb housing. I then opened my trunk and checked it out, and noticed that the far left side wire of the connector connecting to the bulb housing was burned luckily it did not catch on fire. I tried to take it off but was not able to at the moment, but i was able to take it out after a couple of hours. There was a horrible smell coming from it and i tried to clean out all the gunk in the connector but was not able to. Please get this issue fixed and call out a recall before someone doesn't act fast enough and leaves the connector plugged in and causes it to catch on fire.
At some point in time the left rear taillight started to dim dramatically. I opened the enclosure to change the bulbs thinking they were burnt out and found the wire harness as well as the bulb dock had melted because of overheating. A fuse did not blow and the cars computer never gave any indication of this issue. My concern is that the system could actually catch on fire and it is in the trunk and not far from the gas tank. Afterresearching on mb world this appears to be a known problem and flaw. I think it should be looked into and determine if there is a greater issue here.....updated 03/27/13updated 04/03/2013
Was driving home from work, then all the check light bulbs went on for the rear left side got home and noticed there was a burn mark on the light connector. Took it to the dealership on 11/02/2013 had left rear light connector and wiring replaced a week later, the right rear signal check light bulb came on. Got home checked the connector which had a brown burn spot also and loose wiring in the back of the connector so now i have to go have the right connector and wiring replaced.
Sockets for the parking lights above the headlights melted. Knowing that something similar was addressed with the tail lights, seems to be related. The tail lights melted the carrier and the cables now the same is happening on the front of the car. I am not the only owner of mbc300 experiencing a issue. We are concerned that our cars can catch up on fire.
The dash warned me that my rear tail lights were malfunctioning. The message came and went for several days until it was on continuously. I accessed the electrical compartment and the ground side of plug, the socket and the wire was melted and has been on fire. I have pictures on dropbox: link attached https://www.dropbox.com/sc/w4tm7b28phh9lal/-dz3htmls-.
Tail light problems.we started receiving warning messages regarding a driver's tail light malfunction. We checked the lights but they were fine. Finally in november the light went out. We purchased new bulbs for the tail light but discovered it wasn't the bulbs. The tail light unit was damaged, burned, melted etc. We are now receiving the same warnings regarding the right tail light.
Right rear passenger lighting assembly caught fire.wiring harness and light bulb carrier were burned.right rear turn and brake lights are inoperable.
The driver side tail light housing has burnt out and knocked out all lights in the cluster.this seems to be a known issue, but there has yet to be a recall for this.
Right rear taillight assembly completely went out as a result of a bad ground wire. On that side there was no brake light, no turn signal, no running lights, etc. After inspection the ground (brown outer most wire) where it connects to the plug/rear tail light assembly has burn marks and corrosion. I used electrical tape to tape up the exposed wire (due to heat/sparks the insulation on the wire was gone). Currently, all functions of the tail light are dim ( 75% dimmer than the other side) and at times it just completely doesn't work. I have stopped driving the car as a result of this as i do not feel safe driving as i fear it might lead to a small fire.
The information system in my car gave me the symbols for the right back lights. I stopped to check and realized my lights were out. I opened the wiring in the trunk and realized that the brown wire on the outer side burned through the connector and the lamp carrier.
Right tail light cluster had a electrical short in the lamp connector, which ultimately had to pay $250 to replace in mid december 2013.now it seems that i am having the same issue on the left side.this is a safety issue and needs to be addressed.
Driving on highway, noticed that when i use my left turn signal it was flickering fast on the dash board, thenwarning message appeared on dash, check turn signal, check brake light, check fog lamp.when i got home, check all bulbs on the left rear light assembly, all bulbs are intact. Noticed the brown wire was a little corroded and like a burnt contact on the light assembly. Started the car again, everything is working okay. Now exact same messages appears more than often when im driving the car.concerned on what may have caused the burnt plastic contact point on the light holder. I researched through the internet and a lot of people are having the same issue.
Takata recall right tail light has a brown burnt wire, and the right rear tail light is dim. So i believe it may have been a recall on this problem. I was wondering if this is something that i need to pay for or would this be something that i could get a recall on? this problem happened while driving on a city street while braking.
Front lights socket over heat andmelting. Manufacture and dealership refuse to replace, however car still in full extended warrantysafety issue and can cause fire
I purchased this vehicle in 2009 and over the years i have replaced both front headlight assembly, left and right at the cost of $800.00 each. I was told that a bulb blew fusing the wires together resulting in the replacement of the entire assembly. The driver seat head rest simply fell apart.
The contact owns a 2009 mercedes benz c300. The contact stated that while driving approximately 45 mph, the check tail light warning indicator illuminated. The vehicle was not taken to a dealer or mechanic for diagnosis or repair. The manufacturer was not been made aware of the problem. The approximate failure mileage was 32,000.
The contact owns a 2009 mercedes-benz c300. While driving at various speeds, the headlights operated intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the headlight wiring was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 165,000.
The contact owns a 2009 mercedes-benz c300. The contact stated that the wire connecting the tail light on the driver's side melted and caused the tail light not to work. The tail light, blinker, and brake warning indicators illuminated. The dealer was contacted (mercedes-benz in plano, tx, 214-473-5643) where it was stated that the failure was a known issue, but there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.
Right rear taillight pig tail overheated andshorted out lamp holder. You can see the burn marks where it was too hot. Has to be replaced.
The contact owns a 2009 mercedes-benz c300. While operating the vehicle, the tail lights would illuminate dimly and/or shut off intermittently. The light bulbs were replaced, but the failure continued. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 186,000.
The contact owns a 2009 mercedes-benz c300. The contact stated upon starting the vehicle, she became aware that the vehicle was leaking fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The contact was related the failure to an unknown recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
The contact owns a 2009 mercedes-benz c300. The contact stated upon starting the vehicle, she became aware that the vehicle was leaking fuel. There was no warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the fuel tank needed to be replaced. The vehicle was not repaired. The contact was related the failure to an unknown recall. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Car was off and parked in the giant (limerick, pa) parking lot. I put the key in the ignition, turned it, and nothing happened. Dash read "remove key." i had the vehicle towed to dealer. Steering lock mechanism went bad. Fuse 22 blew every time we put the key in the ignition. Had to replace part.
My rear subframe is dropped my airbag lights keep coming on my suspension is terrible because of my suspension my rear subframe had dropped and my light warning for my lights keep coming on
The contact owns a 2009 mercedes-benz c300. The contact stated there was a strong odor of fuel coming from the front and rear exterior of the vehicle. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 39,000. The vin was not available.
I bought my car used at car max with about 24000 miles. I noticed a strong smell of gasoline outside the car when car is on. Frequent clicks on the pump when filling up fuel. I noticed this around 40,000 miles but i keep forgetting to have it check by the dealer. I pass the last smog check that is why it did not bother me. The frequent clicks on the pump when filling up is worse and irritates my wife when she fills up gasoline. She and i had to put a lot of pressure to seal nozzle to fill up gasoline. The frequent clicks happens even at the beginning even on an empty tank.is there anything serious about this matter. I read its common with e350 model. Is there any other complaints about this strong gasoline smell on 2009 mercedes benz c300 and frequent clicks at the pump when filling up gasoline? is there any safety issue regarding this matter? any potential recall?
The contact owns a 2009 mercedes benz c300. The contact stated that the rear tail lights shorted out repeatedly. The dealer stated that they repaired the vehicle according to nhtsa campaign number: 14v177000 (exterior lighting), but the contact did not receive any confirmation of the repair and the failure was recurring. The vehicle was taken to the dealer for further inspection and diagnostic testing. The contact also stated that the interior and exterior lighting continued to illuminate without warning, which drained the power and battery source to the vehicle. The manufacturer was notified of the failures and provided no remedy. The failure mileage was not available.
Total 4 wheels lock at highway speed without any warning.recently, a very unsafe incident has occurred to me while i was driving on the highway.i was driving on 202 south heading towards west chester, pa north of exit 29; my speed was about 50 mph.all of a sudden the car went from 50 mph to a completely uncontrolled full stop with 1 to 2 seconds.the tires left skid marks on the road.the seat belts avoid me from being thrown out of the car.i tried to move the car in order to avoid traffic coming at me at 50 mph but i could not. The wheels of the car suddenly locked up and the car could not be moved.luckily, the car behind me was able to stop without anyone getting heart.also all the incoming car at the highway speed were able to suddenly avoid hitting me.this incident occurred without any warning or any indication that there is a problem with the car.this could have been a multi car accident with possible major injuries or possible fatalities. The police could not believe that this can happen and they have never anything like this before.the car was towed to the mercedes dealer.the dealer called me back telling me that it was the sudden failure of the front differential without any warning. I called mercedes and they responded by saying that there was a leak in the transfer case.i indicated that the car is parked in a garage and i would have seen the leak from the transfer case.i would like this incident be seriously reviewed by mercedes in order to avoid this from occurring on the road again and by the department of transportation or other government authorities.again, luckily no one was hurt.
The contact owns a 2009 mercedes benz c300. The contact stated that thetransmission failed and the contact was not able to change the gears. The vehicle was taken to an authorized dealer who was not able to replicate nor diagnose the failure more than once. The vehicle stalled on multiple occasions and was only able to driven at a speed of less than 20 mph each time the transmission failure recurred. The vehicle was taken back to the authorized dealer a third time for further inspection, diagnosis and repair. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 41,000.updated 09/15/14*lj updated 1/16/15
This morning, car would not start,message on dashboard to go to the dealer, took the key in & out and, after multiple tries, the car started but transmission would not work (stayed on park), took the key in & out and finally was able to drive to the dealer, steering lock problem, the part only is 1 400 $ !!!problem known by mercedes but they never did anything about it !dealer not helpful at all.
Takata inflators:they sent me a letter back in may 2016 and in august 2016 stating that both driver and passenger side airbags are defecting.there still has been no resolution regarding this and according to takata, if the airbags deploy or if they do not could result in serious injury or death.i am driving my mercedes around and scared to death that they may or may not ploy and could kill my family or i.srs control unit: may corrode and cause control unit malfunction.this is still not resolved on my vehicle and the letter was sent out in march 2016.
Srs fault warning came on dash , took car to dealer they changed a part and charged me for parts and labor.now i get a recall on same issuesfrom mbat no cost , and want to be reimbursedvin #[xxx] 2009 c300 4maticrecall notice nhtsa #15v711 [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall from dec 2015 first notice from dealer it's been faulty for a long time now and have concerns about my safety while driving obviously it's well past 60 days can we put some pressure on them. Fix it now!!!!
The contact owns a 2009 mercedes benz c300. The contact stated that the air bag warning light illuminated. The vehicle was taken to a private mechanic where it was diagnosed that the seat belt buckle needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 65,100.
I bought my mercedes benz and notice that my tail light and the light on the front of the car will turn on by itself while my car was parked in the morning my car battery will be dead needing a charge. I had a recall from mercedes benz dealer and i took the car to the dealership and supposedly they fix it and the car had gotten worse. It had burned the harnesses and fog harness, while i was driving the car was acting like shutting off the radio and ac will start shutting off and turning on at the same time while i was on the highway on my way home from work. Right now my car only have working the high beam. I been getting a lot of recalls for this car but really it seems like i'm loosing my time .
The contact owns a 2009 mercedes-benz c300. While driving approximately 25 mph with the seat belt latched, the seat belt warning light illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was 60,000.
Right after the manufactures warranty ended, the left front srs malfunction light came on in my vehicle, accompanied by the air bag light. I did research and found that there are several people who suffer from this malfunction. The light does not go off and the air bag system will not deploy in case of an accident. This is a major issue that is incredibly expensive to fix (approx. Costs are over $1000.00 at my dealership) and since it has been a recurring defect in the vehicle year after year, it needs to be fixed by mercedes at no cost to myself and other mercedes owners.
Takata recallwhen i purchased vehicle it was already salvage.
I purchased this vehicle in 2009 and over the years i have replaced both front headlight assembly, left and right at the cost of $800.00 each. I was told that a bulb blew fusing the wires together resulting in the replacement of the entire assembly. The driver seat head rest simply fell apart.
While driving down the highway, at a little over 50 mph, with my children in the car, the driver side headrest neck restraint suddenly deployed. I felt like i was punched in the back of the head and it could have caused an accident. I drove it to a mercedes dealership and was told that it is common and that even driving over railroad tracks causes the headrest neck restraints to deploy. I didn't drive over railroad tracks or even a pothole so it makes no sense to me. When i got home i was able to get a closer look at it to see that most of the inside is plastic. I think mercedes benz should be held responsible for the replacement. The incident hurt me and put me and my family in danger.there should be a recall on this.
2009 mercedes benz c300.consumer writes in regards to part of the srs control unit module was repair, head rest unit deployed while driving and replacement parts not available to repair airbag recall.
The contact owns a 2009 mercedes-benz c300. While stopped at a red light, the engine revved and the vehicle accelerated. The brake pedal was depressed, but failed and the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 54,000. Updated 02/21/17*ljupdated 9/5/18
Fourth occurrence of all right rear indicator lights going out all together in the past 2-3 months.just did some research and it appears nhtsa is investigating this.i am taking this in to the dealer tomorrow however, several owners of the 2009 c class are complaining of the same problem due to a bad connection to the rear light unit which is causing shortages and fires.it is very evident that my vehicle has the same issue.
Tail light problems. I started receiving warning messages regarding the tail light malfunction. We checked the lights but they were fine.in january the light went out. I took my car in for an oil change and was told that the bulbs were not only out but the cause was due to a circuit issue. After picking up my car, there was an additional warning for my sidemark light.
Warning indicator came up on instrument panel to "check rear tail and brake lamps" the rear tail, turn, and brake lamps have failed in my car. The wiring harness has burned and emits excessive heat to the touch. I'm unsure of how long i was driving with my taillights out.
The contact owns a 2009 mercedes benz c300. While attempting to start the engine, the vehicle failed to turn on and the steering lock engaged. The vehicle was towed to the dealer who replaced the steering lock and the control unit. There was no further information available. After retrieving the vehicle and driving, the brake ebr, abs, esp and power steering failure messages appeared. The cause of the failure was not diagnosed. The manufacturer was notified. The failure mileage was 63,033.
Parked car, went into store, came back out, started car, ebr, abs and esp inoperative message came on along with power steering malfunction
Caliper on the brakes were sticking cause the rotors to warp- replaced all parts after 3,000 miles same thing happened-- took the car back to the deal ship - replaced new calipers rotors-3500 miles later same thing happenedtook the car back again - replaced all the parts 5000 miles later same thing it is now june and the car has been in the shop for a week again.
Front brakes checked by an independent shop and was advised that front pads have uneven wear, inside pads was 2 mm, outside pad at 8mm because the caliber is not squeezed in evenly. Bring the car back to dealer under the 50k miles or 4 year warranty for brake checked: dealer only replaced the brake pads but notthe caliber with reason the hardness of the pads are so soft and cause the issue. Mb dealer is not standing with warranty on the engineering mechanical defect: try to make a quick fix and not expensive only on a major problem. After 5k or 10k, the uneven will occurred again and the service brake light will not on because of the uneven wear, will cost more money for me on the rotor, brake pad and caliber again. An investigation and a recall from mb needs to perform for all the mb c300 year 2009 for a caliber check.
Tail light passenger side - ground wire issues - plate melted - tail light errors - not working - no turn signal or brake signal due to faulty tail light assembly (heating issues)1 204-820-09-77 lamp carrier1 211-545-03-28 plug1 014-545-82-26 pin bushing.
Warning on dash shows rr brake light is out and turn signal lights is out. Went to look at the back of the car to see if the lights where on and the rr light assembly was dim. Open the panel where the bulbsare and the wire harness was fried. This might be a fire hazard.updated 03/27/13*ljupdated 04/02/2013
On 8/8/2013 my information display indicated my right taillight, blinker and brake lights were out.when i opened the compartment to see what type of bulbs to replace i found the problem to be much bigger than expected.the plastic housing that hold the wiring pin, the wiring pin and the brown ground wire were allburnt up causing the lights to fail. I than opened the left tail light compartment and the same thing is happening, there is already signs of the housing burning.i remember smelling something burning in the car a few weeks ago. I now know what it was.i am surprised it did not catch fire.i contacted mercedes service only to find i am responsible paying to have this issue corrected.i only hope the left side does not cause a fire before i am able to get it fixed. This is clearly an unsafe electrical issue.
This vehicle had a failure upon start that eliminated a number of safety features. When i started the car, i received three errors that the following were disabled: electrical brake (abs, emergency brake, traction control), cruise control, and power steering. Loss of these made the car unsafe to drive.
At 5:00pm, i was driving the mercedes benz c300, year 2009, 9010 miles in the parking lot of ymca in la canada, ca at 3 miles/hr. I prepared to stop the car and stepped on the brake, suddenly, the engine rev up and accelerated. The car jumped over the stop bumper but i pressed very hard on the brake and finally the car stopped and the engine was off. The front of the car was about 2 feet from the wall at the parking lot. I was so scared because it was the first time i experienced the unintended acceleration. I went to the gym and at 6:30pm i drove the car back home, it is about 6 miles from my house. I really feel unsafe with my almost brand new mb.i'll take off for work next monday and will take the car to the dealer for checking. I was lucky this time with no damage or injury because i was driving very slowly in the parking lot and ready to stop. However i don't want to take the chance next time, it's so dangerous, i can get kill or somebody can get hurt if my car jumps again.i do the research and see the complaint # 10330370 on 05/23/2010. The case was almost the same: when the driver stepped on the brake and the mb unintended accelerated.please do the investigation by now and feel free to contact me anytime.
I was driving on the parkway at ~40 mph and attempted to slow down by stepping on thebrake. The car did not slow down but accelerated. And struck the car in front of me. Every time i pressed on the brake, the car accelerated so that the car struckthe car in front twice. I tried to turn off the ignition and was unable to. Finally, i pushedhard on the brake enough to slow it down and i was ten able to put the car in neutral. The engine raced but i was then able to turn it off. Despite damage to the front of the vehicle, the airbags did not deploy.
When i put my key in the ignition it would not start, my radio will play but my car would not. There was other recall issue found in my vehicle and mercedes dealer told me that it is a problem with the electronic steering lock and i need to get it replace in order for my car to start again. It is unfair that as a customer i would have to pay for this when it clearly says its an electronic problem?? this expensive repair is costing me almost $1,400.00 money i can't afford.
Withoutany warning, my car will not start. Thought it was the battery, but no luck. The key open the door, the lights inside of the care come on, and the screen still pops up on the dashboard. The steering wheel is locked and you can not change the gear. I had to get my car towed to the dealership. Car has almost 70 k miles on it. Very dissapointed to read the other complaints and the projected cost to fix. About a year and a half ago i also paid out of pocket for the rear light panel due to it not working. I recently learned that the rear lighting issue is an official recall. Now the hurdle begin for me to get refunded for nearly $500. :(
Brought my car in for a repair of the steering column on 3/9/2013 to the mercedes dealership where i purchased the car, which they took care of.but, then about a month later started to get warnings from the dashboard to check my right rear taillight and directional.then it was the right rear side lamps, taillights, brake lights, reverse lights and directional, every time i start the car and/ or whenever one of those lights is engaged while driving.waiting for a recall and saw that mbusa requires exact information for the complaints.
I parked vehicle in a public parking late at night. I was with my son, i tried to turn on vehicle and it did not start. I was stranded late at night with my son with no ride. I had two mechanics look at it, one of which was a mechanic for the mercedes dealer. Both stating it was the steering lock module, they both told me this was a common problem with the mercedes c300. This problem costs $1300 to fix with the dealer, the part alone is over $550. Reading about this problem online, it is very common in the 2008-2009 models, normally occurring around 3-4 years of owning the vehicle, and is not covered under the extended warranty. Mercedes should have a recall for this problem! theses are fairly new vehicles and it is clearly a manufacturers defect!
Ignition switch - tried to start the car and it would not turn battery was fine and all interior lights and electrical systems appeared to be fine. Had to have the car towed to the dealership where it was found to be a faulty ignition switch.this should be recalled for safety reasons.
Electronic steering lock(esl) unit fails to unlock steering wheel from a parked, off position, car will not try to start and steering wheel is locked. Car must be towed for repair. Had to replace the esl and have it recoded to work with the electronic ignition switch.
The contact owns a 2009 mercedes-benz c300. While attempting to start the vehicle, the ignition failed without warning. The vehicle was towed to a local dealer (mercedes-benz of long beach, 2300 east spring street, signal hill, ca 90755) where it was diagnosed that the steering lock and column failed and needed to be replaced. The vehicle was being repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Pulled into parking space and locked car. 'the car was in a stationary position in a parking lot.' did shopping 1/2 hour.when i came back the car did unlock, but when i attempted to start it, the key wouldn't turn to start the car.i was unable to move the gear shift, unable to turn the steering wheel, no radio, the car was totally locked and shut down.i contacted my mercedes certified mechanic and he had a tow company come to retrieve my car.when the tow got there, the wheels were turned to the left as i had pulled into the parking space and they were still turned from pulling into the space to the left.it took them over an hour to load the car on their truck because the wheels were locked in a turn position.they took the car to my mechanic and he realized the car was in a steering lock.he "removed and replaced -all."the invoice states replaced "steering lock" [xxx]i will have a copyof the invoice faxed to you by ups.i don't know how to fax. There was virtually no reason for the car to lock as it did.there was no indication of an issue while driving the car until i attempted to start it and it was completely locked.had this happened while i was driving, i am certain it would havebeen a disaster.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Stationary while at the rest area during a hot summer day on the side of the highway. The steering column or electronic steering lock (esl) failed and the car would not start. This particular part is faulty on most 2008-2009 mercedes c300. Several hundred thousands are having issues with this particular part and at moments they get it working and at other times not so much. This part needs to be recalled since it is a dealer only replacement part and no one can touch is besides the dealer due to theft and security measures. Mercedes has this particular issue cornered and is not doing anything to work with the customer. If i would have been stuck on the side of the highway with children that's a safety risk and i believe mercedes should recall this particular issue and be loyal to its customers.
I turned the key and nothing happened. The car would not start. Lights worked. I called roadside assistance to have it jump started, did not work. I then had it towed and was told by the service department at a certified mercedes dealer that it is a known defect called electronic steering lock eis/esl also referred to as technical services bulletin li80-57-p051521. Total cost: $1250this is my car's 3rd known defect: 1) rear tail lights would catch fire and fail (finally recalled by mb and repaired) 2) command knob for satellite radio and gps failed and now 3) eis/esl defect.
Steering wheel locked while car was parked and would not unlock had to tow vehicle to dealer. Cost is $1300 to fix not covered under warranty dealer reduce price to $1100. This should be a recall and also a safety concern.
In stationary position in a parking lot steer wheel locks up when parked with wheels forward / turning key to start engine does not work
Electronic steering failure. Steering wheel locked. Gear shift locked in park. Can turn key, but the only the central dash works with message "take key from ignition". No start up lights on. Vehicle locks, unlocks, radio works, but won't start. Luckily it happened in the garage while vehicle was stationary and not in motion. $800 out of pocket for new eis and blue key + labor. Seems to be very frequent issue with 2008/2009 c300 models.recall should be issued and owners reimbursed for expenses incurred given the number of reports and safety risks as some have reported it happened to them while vehicle was in motion.don't need to wait until someone gets really hurt.
Car wouldn't start. Luckily that car was at our house. After research found that the 2009 c300 has problems with the eis (electronic ignition switch). After a 5-6 hours the cars ignition started working, but from reading others experience the ignition could disable forever at any time. Cost to repair is $1500 and only be done at a dealership.
Went to store and when i returned to the car, the trunk released normally and doors unlocked normally with the key fob. Inserted the key into ignition switch. Able to turn key, but car would not start. Tried locking and unlocking door which worked again. Waited another minute and car still would not start. Tried moving steering wheel, but it was locked and could not take car out of park, but made sure it was all the way into park. Tried to start car again, this time i heard what sounded like a relay clicking from under the dash, but still no start. After another minute, i tried again and this time it started. I cautiously drove home and parked afraid to drive the car any longer as the ignition switch also controls the steering lock and there exist the possibility of the steering becoming locked while the car is in motion, as several others have posted as happening to them. A major safety issue exist since the steering could lock while the car is in motion and mercedes benz should be required to recall this vehicle to repair this before someone is seriously hurt or killed.
The contact owns a 2009 mercedes-benz c300. While driving at various speeds, the steering column locked up without warning. The contact also stated that the vehicle was not able to shift into gear. The vehicle was towed to the dealer where it was diagnosed that the vehicle had a faulty steering lock. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 41,348.
My car every so often won?t start battery is good starter is good just does nothing happened over 10x had it towed to 5 mechanics shops and mercedes can?t diagnose problem because after aday maybe two sometimes 4or 5 the car will just start upon its own and then a few weeks or months we go through it all over again researched and other mercedes c300 drivers have the same problem for months and its the steeringlock module.
Car would not start. Had to be towed to dealer. Repair cost 1150 dollars. One week without car.
The contact owns a 2009 mercedes benz c300. While in park, the vehicle failed to start. The vehicle was towed to a dealer where it was diagnosed that the steering lock assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 120,000. The vin was unavailable.
Drove my c300 to work in the morning. Went to leave a few hours later and the car will not start. Radio, alarm, dash and lock/unlock all work but you can not hear the steering lock disengage when you put the key in. From what i have seen this is a very common problem and mercedes has done absolutely nothing to fix it. I have only owned this vehicle for 6 months. Is this what we have to look forward to after buying a mercedes benz?
I need to replace the steering lock part and i have an extended warranty that doesn't cover this item which cost for the parts is $1200 without labor. Was told by mercedes that there is no recall for this part and that they will have to order the part which will take several days.
The car stopped on me while i was driving pn the highway, because of faulty esl unit.i did some research and it us very common issue with all mercerdes w204.
Ignition switch. Very late at night leaving work-put key in -car is totally dead- no click heard when i put in the key. Had to have it towed. Turned out to be ignition control switch. This has happened to so many other owners. Should be a recall. Repair cost was $987.00 and only mercedes can work on the steering due to security issues. Very unfair. Expected more from mercedes. They need to recall or reimburse.
The vehicle would not start. The steering wheellocked and was not able to start or movethe gears had to call mercedes road service .to tow the vehicleto a mercedes dealer.
The contact owns a 2009 mercedes-benz c300.the contact stated while driving approximately 15 mph, the vehicle lost power steering without warning.the steering wheel became hard to maneuver.the vehicle was towed to the dealer.the contact was unaware of the exact parts needed to be repaired.the vehicle was not repaired. The manufacturer was not notified of the failure.the approximate failure mileage was 38,000.
I have own a mercedes benz c300 for almost five years and had some problems but not major until recently. I when to lunch with my wife and daughter after coming back into the car we ended up being stranded for several hours waiting for an emergency roadside service to find out what the problem was. We initially thought that we run out of gas since my tank was low, so i order gas from aaa road assistance and also jump star the car thinking of a battery problem but neither solve the problem.we had no choice but to tow the car to downtown los angeles, camercedes dealership. The next day the service consultant call me and send me an email that the problem was the electronic steering lock and this is the cost to repair it $1385.84 . I wasshocked because i take care of my car very well, i never expected to have such a costly repair. I research the problem and found out that many people have the same problem. This is something that mercedes benz should look into and treat it as a recall and not as a wear and tear problem.
On 10/3/2015 the vehicle was parked at a gas station for 5 minutes. Upon returning to the car and attemped to switch the ignition on, the car wont start. Contacted mercedes benz in englewood and they offered a road assistance ( $80 service charge ). After waiting for over an hour and half the roadside technician arrived and attemped to jumstart the vehicle with no success. He said that with 25 years of experience working for mercedes that this is a common issue where the vehicle wont recognize the key, locking the steering and cutting off the engine power to start up.he contacted mercedes for a towing truck to take it to the dealer for diagnostic. This happened on a saturday and have to wait til monday for results. Vehicle has 79,000 miles odometer reading. Theres more then 10,000 feedbacks over the internet with the same issue. Fix ranges from $500 to $1500.mercedes has not recalled this ongoing common issue.
Problem with the ignition switch. The whole car shut down after being inspected. It said to be a interlock switch problem i'll have to have the car towed because it will not turn on it is shut down .
Takata recall.. My air bag light remains on and i fear that they are not working.also, my car will not restart after stopping at a store. In reading the comments in a recent forum, i am not the only mercedes benz owner having this problem. Based on the comments the issue is with the steering column (eis/els) and it is a manufacturing defect. The dealer also verified that this is a common problem with mercedes and the cost to repair it is $2100.00 upward.
2009 mercedes benz c300 needs replacement of the electric steering lock (code 6180.57-p-051521),no warning lights appeared car would not turn on.
Turned ignition key to start vehicle. Nothing happened. No cranking or clicking. Complete silence. Steering wheel and transmission shifter were both locked into position and could not be moved even though ignition was in the 'on' position. Apparently this is a common problem associated with a defect in the 'electrical ignition system/electronic steering lock (eis/esl)' and is the subject of a technical service bulletin from the manufacturer. This condition occurred on one previous occasion within the last 45 days. On both occasions vehicle was stationary however if it were occur while moving the steering wheel would lock and driver would be unable to avoid a collision. This is a well documented and widely known safety defect for which the manufacturer should bear the cost of correcting (at the current time vehicle owners are charged between $1200-$1700 to perform the defect correction outlined in the manufacturer's technical service bulletin).
The eis, at work my car won't start had to tow home car start at home but when turn off car went back to not starting. Key in ignition but it's like ignition will not recognize the key. Bad ignition switch steering volume ect.. Repair cost $1100 ... Very pissed seems like this a common problem why haven't there been a recall already.. I would love to have some of the costing fee back and know that i'm good for future issue with this issue..
The car was running fine. It was parked and shut off. When i returned, the car would not start. It was not the battery. The steering would not unlock. The car had to be towed in for repair. The dealer had to make the repair as it was an issue with either the eis ora starter issue. Inskip mercedes can identify exactly what was wrong as they did the repair.
Inserted key into ignition switch. Able to turn key. But no ignition lights come on in any position of the key. Does not start. Problem appears to be intermittent, as after several tries it may function correctly with incremental ignition on settings and then starting. As this ignition switch also controls the steering lock, there exists the possibility of the steering becoming looked while the vehicle is in motion.hence, a major safety issue exists!should steering become locked while vehicle is in motion (at any speed) the consequences are extremely dangerous!.
A known issue with mercedes benz c300 card model year 2008 and up.the steering ignition switch fails.this is a dealer fix only and costs approximately $1500-$2000 dollars.when you go to start your car nothing comes on, no lights no nothing.the car is basically disabled and you have to have it towed to the dealership.
Steering wheel got locked when the car was in motion. Luckily, i was driving off the highway approx. 10 mph.tariffing experience!!!
The contact owns a 2009 mercedes-benz c300. The contact stated that the steering wheel failed to unlock. The vehicle was towed to mercedes-benz of wesley chapel (2383 willow oak dr, wesley chapel, fl) where it was diagnosed that the steering lock assembly needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,425. The vin was not available.
I parked my 2009 c300 with only 42k miles on it in the garage at night. Next morning i tried to start, the vehicle would not start. The steering wheel locked and was not able to start or move the gears had to call mercedes road service to tow the vehicle to a mercedes dealer at delray beach, fl. This happened out of the blue without any indication that something was going wrong.diagnose was made and determine to be ?steering lock assembly completely need to be replaced with additional time to manually drill out the old lock.?this was due to a defected steering ignition switch security assembly. The dealership charged me $1600.00 for the defected part.i talk to the delray beach mercedes-benz service dealership director and supervisor ans as well as mbusa regional case manager. It was just waste of time and none of them wanted to take responsibility. Mercedes-benz absolutely did not want to do anything about it other than charging people for repair of a defected complete steering security assembly. This should be considered recall as to do with steering lock.
Rear subframe assembly rusting, creating safety issue. Discovered 04-22=2021
My car was parked and i try to started and would not start no ignition no power the steering tower would not move. Check the battery and it was fully charged try to put the car into neutral and i could not the steering well was lock.
12/04/2015 put the key in the ignition. The car does not recognize the key is in the ignition. Towed to the dealership for repair. After researching i see this is a coming problem with this make and model.
Monday drove car to work with out any problems. Came out to go home that evening and car would not start. Could turn the ignition completely to the startposition but the engine did not turn over. My radio worked, my power seats worked, trunk and doors opened with the key vibe. But nothing happened from the engine. Come to find out the steering wheel locked up for no reason. They had to skate my car in order to get it on the truck truck. This is a defect and i'm a woman and this could have happened at night when driving down the road.
When leaving to catch a flight i entered my garage and unlocked my car lights came on my day was going normal. When i went to start my vehicle it would not start. It said to remove my key from the ignition. My car wouldn't start. My husband and i contacted mercedes benz of henderson and they had my vehicle towed to their shop. I had purchased an extended warranty with my vehicle so i was sure i would be ok. On monday i received and call from mercedes benz of henderson stating that the ignition lock module needed to be replaced and it wouldn't be covered by the warranty i purchased. Since i am not a mechanic i asked what the ignition lock module was and found out it was the computer that reads my key and prevents theft. Basically the computer failed and thinks that my car is stolen. The cost to repair this is over $1,000. This is completely unfair. Mercedes cars are not cheap not to mention paying more a month to have additional warranty coverage. I am appalled that mercedes has not done a recall on their vehicles for this issue. This is a huge safety risk for those who are traveling especially for those like myself a women traveling alone. Thank god this happened at home and not in the middle of the desert as i travel back to california often i think it is outrageous to ask customers to pay for a default/glitch in a vehicles computer. I have contacted mercedes benz usa to get help with this issue as there are hundreds of their customers like myself who have hadand are having this same issue with the 2009 c300.
Common issue on this model and year. Electrical ignition system / electrical steering lock unitand it's not somehow a recall.
The contact owns a 2009 mercedes benz c300. The contact stated that after the vehicle was parked, the vehicle failed to restart without warning. The vehicle was towed to the dealer where it was diagnosed that the steering column lock failed. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
I could not start the car afteri crank my key.dealer diagnosed "electronic steering lock assembly" needs to be replace. Cost $850.
The contact owns a 2009 mercedes-benz c300. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic where the contact was informed that the ignition or the steering column control lock failed. The vehicle was not repaired. The vehicle was towed to hoy family auto (1122 airway blvd, el paso, tx 79925, (915) 706-2200) where it was diagnosed that the steering column control mechanism failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,169. *pmconsumer stated oil change was done 1,000 miles prior to failure.
The contact owns a 2009 mercedes benz c300. While driving various speeds, the steering wheel seized without warning. The vehicle was taken to the dealer. The technician diagnosed that the steering wheel column lock needed to be replaced. No repairs were made to the vehicle. The manufacturer was made aware of the failure. The failure mileage was 97,000.
This car is purchased used in march of 2016 has not given me any problems starting until november 26. The car would not start or even "click"at all this day. Has to be towed to mechanic. The mechanic was unable to fix the issue and it had to be towed to the mercedes dealership. They found that the electronic steering lock needs to be fixed and possibly the electronic ignition system. These are very expensive to fix. These are also known issues with this specific model. Many other mercedes-benz's owners have had to fix the same issue and mercedes has yet to do a recall or anything to resolve the known problem.i now have a car that cannot be used. It is undriveable. It will not start.
I have had my 2009 mercedes benz c300 for 5 months now it was a birthday present on 7/11/15.i drove to the gas station filled it up put the key in the ignition it was dead.the lights and interior lights came on and the radio but the windows would not let down the horn would not blow and sunroof doesn't work towed it to mercedes benz arlington texas it will cost me 1,386 for repairs plus a 290.00 diagnostic fee i just paid the 575.00 carnot i have not even had a chance to have fun in it is has 49,000 miles on it and my warranty doesn't cover any of the repairs i need my money back what a rip off i only drive it on sat. And sun.mercedes please do the recall this is bad business ethics for mercedes benz owners across the globe how you going to make us fall in love with our cars then punish us for it in the end that's obsurd and just down right wrong i am outraged about this year's birthday gift and now my christmas is going to mercedes benz 1,386 merry christmas mercedes benz i know your families will have a wonderful christmas by taking my family's christmas money away from us no christmas specials on service charge for repairs for new customers this year or nothing
My c300 was functioning perfectly with no issues.when i came out to start the car, it would not recognize the key.i had it towed to a dealer and they informed me that it's the electronic steering lock fail.i looked this up and it is something very common with the 2009 model.there are several post on the internet asking for this to be a recall item.
Vehicle would not start one day.would lock and unlock but would not recognize key was in ignition.towed to dealership and am being told it is eis.vehicle only has 80,000 on it.after researching this seems to be a common problem among this year and model. Why has this not been addressed by mercedes?
The contact owns a 2009 mercedes benz c300. While the vehicle was parked, it failed to start and the steering wheel seized. The vehicle was towed to an independent mechanic who was unable to diagnose or repair the vehicle. The vehicle was towed to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000. The vin was unavailable.
The steering lock on mercedes benz 2009 c300 malfunctions, making car inoperable. Danger if occurs while driving. Known problem and known issue reported multiple times. Manufacture defect known to manufacturer and not addressed according to nhtsa - dot standards. Standards not known to be enforced at this time. Costs to replace/repair is approximately $1,180.be advised: it is extremely important that owners of a mercedes benz 2009 c300 have this work completed prior to the steering lock malfunctioning. If not done so, it is a safety hazard to the driver and others on the road.
Eis steering lock battery fail. $12 battery diesand eis stays in lock position key doesn't respond to ignition switch or car unlocking doors.
My vehicle continuously gives me warning/alert messages of headlight/signal/parking lamp issues. Upon inspection and taken to certified, reliable mercedes repair shops, lights are fully functioning, yet alerts continue on my display/dash.more importantly the electronic steering lock (esl) has failed on more than once costing very considrable amounts of repair bills, and it has happened without warning, i parked the car which has been perfectly maintained and with low mileage, and the steering wheel locks, making it almost impossible to even have it towed to be repaired.
Car was driving verywell suddenly flashes on message center power steering malfunction srs,abs,ets,esb,ebr esp in operative and it keeps flashing when car is in motion, then disappear when ignition is off, i have notice several complaints on your website with this same issues with this same year, model and other mercedes,a week a go i also receive a message to check brakepad wear before this message came up. I replace brake pads and rotos, and i am also being told it could also be my brake light switch or speed sensors, all was replace still as message. There is so many complaints with these messages that this should be considered a recall and the customers are being stuck with the repairs. It is obvious that it is a defect with these vehicles it is just too many. And no onw seems to be standing behind the consumers.mbusa is a major company and they are getting away with murder. Do you have to have major fatality before they do something about this problem. Does saving money means more than peoples lives it is just too many complaints on the same problems that common sense cant tell them it is a defect and the nhts should step up for us and demand a recall. How many complaints do you have to have in order for mbusa make this a recall.
The contact owns a 2009 mercedes-benz c300. When starting the vehicle, the steering wheel locked in place on numerous occasions. There were no warning indicators illuminated prior to the failures. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The vin was unknown. The failure mileage was 69,808.
In the morning, try to start my 2009 c300 and the car did not start and the steering got locked off of the blue. The car had to be towed to a mercedes dealership at delray beach, fl. The problem diagnosed to be related to: manufacturing defected steering/electrical system related to ignition switch. The following repair stated on my repair report:-steering lock complete replacement-additional time to drill out the old lockmercedes benz dealership service charged me $1464.00 for the defected steering lock assembly. I searched on internet and a lot of people experienced the same problem (please see the link provided). I called the mercedes-benz usa headquarter at nj and talk to a district service manager and explain to him that my car has only 42k mileage and the steering lock is manufacturing defected and it is not considered normal wear & tear and therefore this should be repaired without charge. Unfortunately it was like to talking to the wall and basically mercedes-benz does not want to take any responsibility and to do anything about it and hit the customer with an expensive repair cost. We as owner of the mercedes-benz should unit and complain to mercedes headquarter and nhtsa and request this defect shall be consider as a recall. I am concern if the steering locks because of the defected part what is going to happen during driving and other cases.thank you. Http://www.car-recall.com/mercedes-benz/c300/2009http://www.arfc.org/complaints/2009/mercedes/c300/steering/problem.aspx.
Dear mercedes benz usa,first and foremost i would like to say i am a proud driver of a 2009 mercedes benz c300, i am emailing you regarding some concerns with mercedes benz vehicles and recalls. I have a recall on airbags for my mercedes i've been patiently waiting (im sure like many others) to receive a letter to get my airbags installed into my vehicle.. A vehicle that currently do not have any airbags in it i am concerned with my safety at this point and would like to know if you can offer me an updated on the duration. Also, there is a common issue occurring with all class mercedes that i feel should also have a recall i have read numerous of online posts regarding this same exact issue and that issue is the faulty steering lock/els/eis fault that does not allow mercedes benz holders to sometimes not be able to lock and unlocked their vehicles using mercedes smart key fob and also not being able to start up vehicles it's literally a no response lose/lose situation causing the vehicle owner to get their vehicles towed to dealerships that charges $1000-$3000 to repair which is a bit pricey for a common issue with mercedes vehicles i think i speak for majority of mercedes owners on this matter. I ask for a recall or price reduction on this common issue.sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car wouldn't start.power and battery was fine.googled symptoms and watched a youtube video on a failed electronic steering wheel lock.jiggled the steering wheel a few times, tapped the top and bottom of the steering wheel a few times, turned the key and it started.apparently, this unlocks the electronic steeringwheel.this is a safety issue because this can leave a person stranded in dangerous places or it could leave you stranded in an emergency situation.
Electronic steering lock failed to operate and unable to start vehicle. Common problem with w204 chassis and perhaps a safety issue if vehicle fails to operate as designed.stationary when failed, had to tow home to diagnose and repair. Theft sensitive device so parts can't be ordered from other than dealer.
Went to start my car yesterday morning and would not start. Very odd message on the display i had not seen before like "remove key from ignition". Steering wheel locked but some lights worked and new battery replace last week. Towed it to "granny's garage" who told me only the dealer can repair this. Now being towed to dealer in santa barbara. Sounds exactly what other 2009 c300 owners have stated esp/eis failure. I will know tomorrow. This is such a well documentedand consistent problem with the 2009 c300 and mercedes really should take care of their customers and recall. Perfect for a class action lawsuit, in my opinion., especially since the "dealer" is the only one allowed to repair.
I was getting my car detailed. While waiting on another customer had car vacuumed out. After about 30 mins, tried starting the car and the key would turn with out starting the car. Had it towed to mercedes shop. There i was told it was an electrical problem with the steering column. Steering lock has electric fault is what was stated to me for a price of $1700.+ to be repaired. This is the third electrical problem since purchasing the car. I've had the left and right wiring repaired, the left one was still under warranty, the right one wasn't.the wiring was actually burnt. I feel as though this electrical problem is definitely something mercedes benz need to have a recall on.
The electronic steering lock in my 2009 mercedes benz c300 is not unlocking when i put the key in the ignition. The car will not start. This has happened 3 times in the past 2 months. After the first two incidents, the wheel did eventually unlock. I took it to my repairman who advised i get a new key from mb as that might solve the problem. Got a new key last week for $330. Today - 10 days later - the steering wheel again will not unlock. Looking on the internet, this is a very common and well-documented problem with mb vehicles over many years. Mb should issue a recall on this and fix the problem, and at no charge to the customer! at present, they are gouging customers anywhere from $1200-2200 to fix a problem that every mechanic and collision person in my neighbothood knows to exist. The only people who don't seem to know about the problem are the people at the mb dealerships, who obviously want the repair business. I also understand that this wheel lock problem has occured while people are driving. My car was stationary every time this problem has happened, parked in a garage with no incline at all. I urge you to order mercedes benz to recall this part and to repair this problem asap.
Parked my car overnight and went to start it in the morning and would not start.the key would turn but got no lights on the dash and radio would not work.the steering wheel did not unlock.tried to jump it but same results.battery tested fine, checked all the fuses and they were all good.after researching on the internet the steering lock failed.this seems to be a more than frequent issue with this car.this happened out of the blue without any indication that something was going wrong.i'm glad i was home and not hundreds of miles away.why is there not a recall?
Yet another person with a electronic steering lock issue. I tried to leave work for lunch but was met with that issue. I had to have aaa tow me to the mercedes dealership where they want 1200 to fix the problem....how are so many of us experiencing this issue but mercedes isn't doing anything to fix it!
I have several friends with the same model car, who has had the same complaint! i was wondering if their is a recall of the steering column parts?
The contact owns a 2009 mercedes-benz c300. Upon starting the vehicle, the steering wheel failed to turn. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel lock needed to be replaced; however, the vehicle was not repaired. The dealer and manufacturer were not notified of the failure. The failure mileage was approximately 66,700.
The contact owns a 2009 mercedes benz c300. The contact stated when attempting to start the vehicle, the steering wheel failed to unlock without warning. The failure recurred numerous times. The vehicle was taken to the dealer where it was diagnosed that the ignition needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,000. The vin was not available.
Steering lock assembly. This issue can be a safety problem due to certain circumstances for example leaving women and children stranded in parts or areas where is not populated or in areas where criminal activity is high. Without any warning this problem has presented and still presenting causing mercedes benz costumers to be in a real bad situation safe wise and economic wise. Therefore i feel mercedes benz manufacturer should be held responsible for this issue.
I went to start up my car in the morning and the key would turn but would not start the engine.i kept on getting a reading to remove my key.it turns out that the steering column mechanism has frozen up.i had the car towed to the dealership and they want to charge $1,500 to get the issue repaired. From what i have researched this is a very common problem with the model and year of mercedes.i originally thought my key needed to be reprogrammed.
Driver and passenger airbags have been recalled and can cause injury or death in a frontal collision. There has not been any communication as to when a fix will occur and have been told by service advisor that there should not be a problem with the airbags if in collision in california until a fix. Also many other complaints of being stranded due to ignition switch fail that locks steering wheel and is a $1,300 fix.
I went out to my car this morning to drive to work and my car would not start. The lights came on i could lock and unlock my car however when i put the key in, it turn all the way but it would not crank. I call mercedes benz 24 hour roadside assistance and they confirmed that my battery was not the problem. The technician even told me he noticed that this happened to other owners and they did not know why it was happening without warning. This is so unacceptable.
Steering lock ignition assembly. There were no signs or indications that something like this was going to occur. Thankfully i reached my destination, backed up in my yard and parked. I aproached my vehicle because i wanted to fill up for the remainder of the week, i unlocked my door, placed my key in the ignition switch, and nothing happened. The radio worked and also the interior lights. I took the key out and went to use the spare key, inserted it and while the door was opened the display told me to remove the key. This could present a very dangerous situation for a female with children in an unfamiliar setting. After reading up about the problem i see that i am not alone in my troubles. I think this malfunction should included in a recall because of the safety risks involved because it could occur at any time. Thankfully i was at home.
2009 mercedes-benz c300. Consumer writes in regards to takata airbag safety recall. *ldthe consumer stated the electronic switch that is located in front of the airbag frequently locked the steering wheel and the car won't start, while the vehicle is in motion.
This is the 2nd time in 8 months that the car has a faulty ignition steering lock.steering wheel locks, car will not start and message comes up to remove key from ignition.car unusable, has to be towed to dealership.the repair cost $1500, not exactly cheap.there are countless complaints about this issue. I am really really surprised this has not led to a recall to date.
The contact owns a 2009 mercedes-benz c300. The contact stated that the vehicle failed to start. The vehicle was towed to an independent mechanic who diagnosed that the steering was locked. The vehicle was towed to the dealer where it was determined that there were no failures with the vehicle. The manufacturer stated that there were no recalls related to the steering lock issue. The failure mileage was 141,000.
Common and known issue with m benz c300 eis/els/steering column. Car engine just dies and will not start due to electrical component malfunction. An expensive, possibly dangerous problem that has not been recognized by mercedes-benz it appears from the other comments on this forum and others. My 2009 c300 was running fine.i maintain regular service. Stopped to grab lunch. Fortunately, i was not in motion or in a dangerous area or in the middle of night in the middle of nowhere. The car would not re-start, yet the lights, radio, panel all appeared to be working, although "remove key from ignition" message appeared. Thought it could be a battery or alternator issue. Had to have car towed to 2 different places, the last of which was the mbenz dealership over an hour away. This occurred at 80k miles on odometer. A major safety and possibly dangerous situation. I thought the mb brand was about reliability, quality,safety. So disappointed.manufacturer's defective product.
When i returned to my car in the parking lot after grocery shopping in the evening, the car would not start. The radio and lights on the dashboard worked and the seat moved, but the engine would not start. I had this car checked not too long ago and everything was fine, but the car just decided not to work suddenly. This is especially scary for a female stranded in a public parking lot at night. I did not get any warning messages before the incident. I had to call roadside assistance and try jump starting it first, which wasn't the problem as the battery was fully charged. I ended up having to tow the car early next morning because the dealer was closed and had to take a cab home. When i went to the dealer and stated all the "symptoms", mb knew right off the bat what the problem was, which to me is alarming. They told me they are 99% sure it is either electronic ignition switch or electronic steering lock problem and it would cost me $1200 to repair it. It obviously is a very common issue. They are very well aware of it, yet they are not doing nothing about it, as (they say) it is not a safety problem. How is this not a safety problem when the driver doesn't get a slightest warning or even a message that the car won't start and will leave you stranded wherever you are? as a young female living in a city without friends and family to help out, especially at night in a public space, this is quite frightening. I almost had a panic attack, because i didn't know what to do and never had to call roadside assistance. The only reason i had gotten a mercedes benz was for its safety. Mb site states: "true to their heritage, they're engineered to protect you in ways you might never have imagined. And with the hope that you'll never have to." how did mb protect me? mb has only engineered the car to rip off customers and not live up to its brand. This is very disappointing.
Takata recall, brake power steering malfunction abs,esp,ets,srs.esb,ebr flashes on and off on message center. Then vehicle started to drive very rough and bumpy, then i had no control of the steering wheel and it totally locked thank god iwas able to try and roll it to the side of the road and the car just totally went black and died, no headlights and i have to have it towed, waiting to get thediagnosis from the dealer. But i have done some research on line and have seen hundreds of the same complaints from all over the usa and even oversees that it has to do with the eis. This saddens me to see all the same complaints and i thought that we were protected as consumers by the government, and the nhtsa against majorauto manufacturer such as mbusa to call out these deadly defects before itconsumed innocence peoples lives. But it is obvious that our lives means nothing to thesepeople, because with all theseidentical complaints this is a defect that should be address and mbusa should have thedecency to takeresponsibility and admit that this is amanufacturer defect and do a recall. This is just too much complaints on this problem and no one seem to be taking this matter serious, and we as the consumers are being stuck with these major repair bills running in the thousand. What is the purpose in making these reportswhen no one seems to care. How many complaints do you have to receive on the same issue for the nhtsa and the fair trade act to stand up for us, in october of 2016 this same vehicle self accelerate and crash in to two other vehicles causing a major accident and when reported to mbusa they claim they did there investigation and nothing was wrong with my vehicle, theyplace the blame on me .daimler ag would not believe what there prestigious company as become
My m.b. 2009 has only 52690 miles, rarely driving. On may 28th, 2016, my wife drove the car to see her cousin, when got out at 10:00pm, car was not starting, battery was ok, light on, radio on, windows not on. Needed to wait until monday morning, towed to dealer: eis steering lock failed, cost $1121.88 for the eis. Service consultant advised many m.b has the same failure. Go to nhtsa, saw a lot of complaint with the same problem. Please investigate the incidentand issue a recall with m.b., it's very unsafe for driving because it can happened any time, mostly night time with a female driver. Only m.b. Can repair the eis and it's very expensive.
Put key into ignition, steering wheel doesn't unlock.instrument cluster displays "remove key from ignition".turn key to accessory, no lights on dashboard, radio remains off, windows don't work.turn key all the way to start car, nothing happens.
What component or system failed or malfunctioned, and is it available for inspection upon request? one day my car did not crank or start. Had it towed to dealer and they seemed to be familiar with everything they needed to order to fix it without blinking.how was your safety or the safety of others put at risk? as much as not being able to drive your carhas the problem been reproduced or confirmed by a dealer or independent service center? yes, see attached invoice has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no
On 21 oct 16 i went out of town and shopping at a local mall while there.i came out of the mall and the car would not start.i could read the time, see the mileage, and temperature on the gauge; however, the car refused to start.aaa came and thought it was the battery but that was not the case.after 3 hours of sitting ina parking lot in atlanta a tow truck arrived.the car would not go into neutral so i had to wait another 2 hours for another type of truck.the car was towed to a local mechanic who diagnosed it as steering lock issue.i asked that the car be towed to a local mercedes benz dealership and have a diagnostic completed again.mercedes benz of marietta "claimed" to have done a diagnostic but found nothing. I asked for a copy of the diagnostic mercedes benz of marietta had run and they were not able to assist. See attached email. To-date, mercedes benz has been nonresponsive to the steering lock issue with this year/model car; despite knowledge this issue has been going on repeatedly.marty, at my local mercedes benz dealership states they have to replace a steering lock at least once a month with repair cost ranging from $1200-$1700per car.this will be my first and last mercedes and because of their poor customer service and lack of responsiveness to this issue i could not even refer friends/family to them.
The vehicle would not accept the computer chip key pod and the car was completely disabled, steering lock assembly had an electrical fault.the car was completely locked up, unable to turn ignition on.no advance notice that this was a problem.the car had to be towed to a mercedes dealership for repair, almost 50 miles at a cost of $240.the repair was $707.00 and involved replacement of steering column lock assembly.this was not covered under warranty by mercedes and they have not announced a recall even though this problem seems prevalent on the internet.the safety issue is having a vehicle that cannot be operated, nor repaired by anyone other than an authorized mercedes dealership.this problem strands the driver at a place wherever the problem may occur.i had the dealership return the faulty part if nhtsa would like to inspect it.the mercedes benz steering column lock problem is not from wear and tear, more likely a software problem between the ignition and the key.as a consumer, i feel ripped off to the tune of $1,000 to pay for a problem that mercedes knows about, yet has not initiated a recall to repair the fault.
Safety issue regarding failure of rear subframe.i am the original owner of a 2009 c300 4matic sport.this vehicle has been garage kept its entire life and is not in a high salt or snow environment.my wife was extremely lucky to have avoided an accident in this car due to the rear subframe rusting through and separating.we bought this car brand new and paid a premium for mercedes quality because we thought it was the safest vehicle made.i am extremely dismayed to learn that when my wife came home and said the car was driving weird, that in fact she was driving a car that was falling apart with my 7 yr old daughter in the back and could have resulted in a very serious accident.when she arrived at the alignment shop the manager there informed her the car was unsafe to drive and he had never seen anything like this type of failure of the frame before.my wife had the car towed to the mercedes dealership for repair because it was not safe to drive.this certainly should be a safety recall due to a manufacturing defect or use of poor materials and mercedes should cover the repairs
The vehicle did not recognize the key & didn't turn on and was not showing as parked. Called aaa to check the battery but was not it.called towing service to get this moved to my mechanic & turns out this is due to bad electronic steering lock mechanism & only dealer can get this replaced and programed which costed me $1200.checked & turns out this is a common problem with 2009 c300.why is it not being recalled??? this can be very dangerous when on the road!!!happened right before christmas so had to wait 2 days for my mechanic to check & towed again to dealer and now i'm still waiting for the car without a car for a week.this is very disappointing since i thought mercedes was known for safety.hope they will recall this issue & re-imburse the cost.
Car was working fine.came out of a restaurant, and the car wouldn't start.received error message on console to "remove key from ignition".car was towed to local dealership, where they told me it was a faulty ignition steering lock, it would cost $1300 to repair and i would be out of a car for at least 1 week while they ordered the part.
The vehicle fails to start. When the key fob is placed in the ignition states to remove the key fob. Dealership stated that the car is having problems with the steering column lock which seems to be a very common issue with this vehicle as many others in the mbusa forum are having this problem without any assistance from mb. As i was on my way to work on august 25,2017 i stopped at walgreen's to make a purchase. When i got back to the vehicle and attempted to start the car it would not start. I then tried jumping the vehicle from another vehicle with no luck. The car was then towed to the dealership who initially stated that the car was not recognizing the key fob. They then in turn stated that no the car's steering column lock is not working properly. I then researched the web and noticed that this appears to be a very common issue in which there has been many numerous complaints. My car is covered under warranty but they will not cover this item as they are only covering the powertrain.
Went to start my car. Tried jumping it off thinking it was the battery checked all the fuses. Spent $70 to have towed to my mechanic. Come to find out it is the eis switch and mercedes will not sell him the parts to fix only mercedes can fix. My guy said he could fix for $700, mercedes dealership said over $1000. Come to find out this is a common problem. As my car was at my mechanic shop another mercedes came in with the same problem ( unbelievable ). Mercedes takes pride in the vehicles yet with a common problem they will not fix for free ( should be a recall on this problem ) this will be my last mercedes i own. Audi will be my next car. Very disappointed in mercedes.
Parked car, went into store, came back out, started car, ebr, abs and esp inoperative message came on along with power steering malfunction
In the morning,i tried to start my 2009 c300 and the car did not start and the steering wheel locked out of the blue. The car had to be towed to a mercedes dealership at delray beach, fl. The problem diagnosed as a manufacturing defect in the steering/electrical system related to ignition switch. The following repair stated on my repair report:- steering lock complete replacement- additional time to drill out the old lockmercedes benz dealership service charged me $1,464.00 for the defected steering lock/ignition electrical assembly. I searched on internet and a lot of people experienced the same problem (please see the link provided below). I called the mercedes-benz usa headquarter at nj and talk to a district service manager and explain to him that my car has only 44k mileage and the steering lock/ignition electronic malfunction is a manufacturing defected and it is not considered normal wear & tear and a lot of people have the same problem and it is a safety issue. Hencethis should be repaired without charge and justify for recalls. Unfortunately it was like talking to the wall and basically mercedes-benz does not want to take any responsibility and to do anything about it and hit the customer with an expensive repair cost.i am concern if the steering locks/ignition electrical part malfunctions, what is going to happen during driving and other cases.thank you. P.s.: please refer to the following just two web sites. There are more to see if you search:http://www.car-recall.com/mercedes-benz/c300/2009http://www.arfc.org/complaints/2009/mercedes/c300/steering/problem.aspxhttp://www.carproblemzoo.com/mercedesbenz/c300/2009/
The car didn't turn on.i called the towing company thinking that it was the battery, but they confirmed that it was not the battery.i towed the car to my mechanic. My mechanic confirmed today that the problem is the steering lock which needs to be replaced, and it cost over $1,400.idid search the internet and thousands of this model owner has experienced this problem.mercedes benz should issue a recall immediately.
The car was stationary. Ignition switch locks the car does not start and the lights on the dashboard does not come on, it has been doing this for several years until it has gotten worse, it wont start at all had to get it towed to mercedes
Electrical ignition switch and electronic steering lockthe component malfunctioned with no symptoms. I got stranded for 5 hours past midnightcar has been inspected by a shop and mb dealerno warning lights and no symptoms
The contact owns a 2009 mercedes benz c300. The contact stated that while attempting to start the engine, the key failed to turn from the off to on position and the steering wheel seized. When the failure occurred, all the warning lights illuminated on the instrument panel. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 133,000.
I had an issue with my car 5 months ago due to the car would not turn on. Mercedes told me it was the key and i needed to purchase a second key. In the mean time, i was waiting for the new key my old key was able to get my car start.as time went by, the same issue happen several timescausing me to lose work and leaving me in the middle of no ware. Friday november 7 2014 was the last incident and i did not get home until 5 am waiting to a service truck to pick up my car. This timethe ignition switch it's not working with none of the keys. I had to call a my insurance to pick up the car for the second time and take it to a certified dealer to replace the ignition key and staring wheel due to its lock.
This vehicle had a failure upon start that eliminated a number of safety features. When i started the car, i received three errors that the following were disabled: electrical brake (abs, emergency brake, traction control), cruise control, and power steering. Loss of these made the car unsafe to drive.
I have had the exact same issues like other mercedes benz owners. My car suddenly not starting and the steering wheel did not unlock. I called aaa, they sent out a battery truck. The guy tried to jump it and it did nothing. Then they towed it to the mb dealer. They called me this morning after they tested it and said the electric steering lock needs to be replaced. The dealer charged me $1212. I am really frustrated.
I experienced the infamous steering lock problem 5 days ago in my (now former) 2009 mercedes c300. Prior to this problem occurring my car seemed to be working fine. I've always had all of the recommended services performed on time by the dealer.then last saturday i was running errands and after my third stop my car wouldn't start. I assumed it was the battery (even though it had been replaced less than 2 years ago) and i called mercedes roadside assistance. The roadside technician tested the battery and said it was fine and he immediately suspected it was the steering lock problem. After a bit more testing he confirmed it was and he said the car would need to be towed to the dealer on a flatbed.it was saturday and the dealer's service department was closing but i got there just in time to get a loaner car. Once i got home i started doing internet research on the problem and i found this website. I decided to go back to the dealer on sunday when the service department was closed and ask if i could trade in the car. I printed out all of the reports on this site and took them with me. The salespeople claimed they had not heard of this problem but they were not interested in learning about it.i waiting until yesterday when i had the repair quote before i traded it in. The cost would have been $1,800 but they said i could use a 15% off service coupon. I also tried to show the reports from this site to the service advisor but he wasn't interested in seeing them either. I decided i really needed a car that was still under warranty so i traded it in last night. They subtracted $1,500 off the trade in value for this repair. I tried to get them to document it so i would have some evidence if there is repair refund offered in the future but they were not willing to do so.
I bought my car a little over a year ago, with 95k miles, after driving it for a few months i noticed that there was a noise at the rear part, and a loss of balance during theacceleration.after diagnosing it with a local mechanic, he told me that the subframe needs to be changed as it is completely rusted, and driving my car in this condition can put me in danger.
Car was off and parked in the giant (limerick, pa) parking lot. I put the key in the ignition, turned it, and nothing happened. Dash read "remove key." i had the vehicle towed to dealer. Steering lock mechanism went bad. Fuse 22 blew every time we put the key in the ignition. Had to replace part.
My 2009 c300 was just towed to the benz dealer for the "technical svs bulletin" known as li80-57-p051521. (the known and documented internal issue with the electronic steering lock causing crank failure that has been identified by the nhtsa.) i would like to know why benz is not assisting with this matter. Last year i just replaced the back lights on the vehicle that was smoking and burning; causing my brake lights to go out and causing damage to items in my trunk. Now finally, that part is now being recalled! why is benz awaiting for something bad to happen before they take responsibility for their parts. With all of the documented complaints of the c300 car not cranking due to the failure of the electronic steering lock, why is benz being allowed to go forward without a recall of this faulty part their installing in these cars? it seems very evident that though benz has documentation of "consistent failure" of the eis/esl on the c300s, they're refusing to recall the cars for these issues in an attempt to generate constant business for the benz dealerships. (for instance, when i walked into the dealership, my servicer was able to quote me a price on the repair of my car within seconds as he stated that he just completed the same repair on a car same make, model and year as mine the day before....uumm...what a coincidence!) this racket that benz is running has cost me $1,000.00. This has to be against the law. I'll have to look up the texas deceptive trade act and/or report this to the texas attorney general.
The contact owns a 2009 mercedes benz c300. While attempting to start the vehicle, the engine would not start and the steering wheel became locked. The vehicle was towed to the dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 110,000.
Car was parked by side walk next to my house. Inserted the key in the ignition and turned it. The car did not start, and the steering wheel was locked. No lights flashed on the dashboard. Car had to be towed on truck bed since it's rear-wheel drive. Dealer told me it's the ignition switch lock cylinder. Cost $1500 to fix. This is a manufacturer's defect. Not fair.
My name is [xxx] and i have recently purchased a used mercedes c300 4matic sport. My wife and i have always wanted to own a mercedes for its reliability, outstanding performance and service.one evening my wife and i went grocery shopping and after coming back in to the car we ended up being stranded for several hours waiting for an emergency roadside service to find out what the problem was. We initially thought it would simply require a jump start and never expected the car to have a major problem because we always maintain our cars. We had no choice but to tow the car to the mercedes dealership in huntington, new york. Let me remind you that the car is only 5 years old, and has under 45,000 miles so it?s still young, and never has been in any accidents.the next day a mechanic from the dealership called me and informed me that the problem is the steering lock module which needs to be changed and the total cost is $1,200. I was absolutely shocked because i never expected a car this prestigious to have problems like this. I think is unfair, extortionate and unethical for mercedes to charge their customers for a technical fault that clearly requires a recall.after some extensive research i came to find that this is a common technical error that to my surprise still has not been put as a recall. A lot of mercedes owners have had the same problem which is simply unethical and unjustified. A prestigious car like mercedes shouldn't let a technical fault like this occur because of the precise detailed attention they put on each and every car they manufacture.even if the problem does exist mercedes should have a recall on the issue and not let its customers pay for mercedes? fault. Which is why i am seriously considering taking this case further and filing legal suit. I have arranged an appointment with my lawyer on friday to speak further about this.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
For the third time in 6 months my car wouldn't start. Got of work getting ready to go home and the car wouldn't start. Towed to the dealership and they checked it and couldn't find a thing. They asked me to bring the spare key and the car started. Fast forward three weeks later...same issue. They kept the car for 5 days and couldn't find noting so they replaced the battery in november. Fast forward to yesterday feb. 25th. 2014 same thing happened. Towed it to the dealership and they determined it was the steering lock: ezl steering lock and programming key. I hope and pray my extended warranty covers this. I have a 2009 c300.
My vehicle experienced a failure of its starting and steering lock functions.the underline problem and areas of concern is the frequency of this failure and the dangers associated with having the vehicle immobilized when the associated parts fail.mercedes benz has not taken any responsibility for this issue yet it can't be fixed without dealership intervention.the costs associated with this particular issue besides having your car towed is in the excess of $1,000.00.in my case i have been quoted &1700.00!although my particular instance happened when the car was parked, there is no exception that it can occur when the vehicle is motion causing the vehicle to shut off and the steering wheel to lock in any position. Updated 11/24/2014
Vehicle not starting. Not turning over.parked the car for about 20 min in my moms driveway.when we came out to leave.the vehicle will not start.the radio will turn on.the lights will turn on.when i open the door the odometer area tells me to remove my key.tried to get a jump from aaa.when they arrived they said it wasn't the battery.now i look on youtube and other mb blogs.and they say the fix is 1000$$$$$ to 3000$$$$$$ and this is a known problem with this model. I will update this when i know more.
On the highway driving 40 mph warning on the display came on stating the" ebr, abs, esp are inoperative" and a warning display stating "power steering malfunction".power steering was fine, but it was a very nerve wrecking drive.dealership is stating it is the esp module and pump that needs to be replaced, which can only be done at the dealership.
This morning, car would not start,message on dashboard to go to the dealer, took the key in & out and, after multiple tries, the car started but transmission would not work (stayed on park), took the key in & out and finally was able to drive to the dealer, steering lock problem, the part only is 1 400 $ !!!problem known by mercedes but they never did anything about it !dealer not helpful at all.
Yesterday my beloved c300 left us stranded at a best buy parking lot late at night. It was really upset when i just get off work, and try to start my car and go home take a rest, but it would not start. I had to leave the car there overnight and was not until next morning that i got it to start. Since then it has been giving us problems so i call the local dealer and they gave me an appointment for next monday.i have read that this is a very costly and a very well known issue with c300. By this time i am sure mb knows about it, and i did research online seems like that is a common issue and mb should recall for it. Unfortunately, mb don't take care of it, and do not cover it. It is a eis failure issue..my 2009 c300 has just reached 50,000 klms. We have had it for about 10 months now... We are very concerned and disappointed. My car had to leave in parking lot overnight which is really dangerous, and i can't go to work since i don't have a car to drive. It's a pain for me, that i have to pay over $1000, and this is my first car, my financial can't really handle this unexpected issue since i take care of my so well...
Steering wheel stuck in locked position. Car will not start. Lots of research on the issue has shown many people have this problem. This issues happens when the car is stationary. Many times at night when i am getting off work.
Car won't start dealer replaced battery; now the car is on a steering lock failure..must be towed in the dealer...i was told a lot of the 2009 mb c300 has this problem.
The car will not start, from stationary. It was parked there 10 minutes ago. Towed to the dealership and was told it has a bad esl (electronic steering lock). The repair bill over $1300.00.the issue has been widely reported and seems to be a manufacturing defect. Mercedes benz should cover this cost.
The contact owns a 2009 mercedes benz c300. While attempting to start the vehicle, the steering column locked. The failure recurred multiple times. The vehicle was towed to a dealer for diagnostic testing. The technician was able to get the steering column unlocked, but was unable to diagnose the failure. The vehicle was not repaired, and the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
When i've got to the car, put the key in the ignition, and turn the key with no crank noise in the engine. After a lot of tries i had noticed that my steering was not unlocking, windows don't work no lights on like abs, check engine or all the lights that come on with the key on the on position, and that the car would not shift in neutral. After trying to jump the car and rearming/disarming the alarm i checked on line and found out that a lot of people have the same problem with their mercedes.here is what i experienced1.put key into ignition, steering wheel doesn't unlock.2.instument cluster displays "remove key from ignition".3.turn key to accessory, no lights on dashboard, only the radio works, windows don't work.4.turn key all the way to start car, nothing happens.
Today i had to go to work andtried to put my car on, to my dismay it would not turn on. All of the other electrical functions worked, like my car locking and unlocking , and the radio working but it kept telling me to remove key from ignition and it wouldnt start. I have done alot of reasearch and there seem to be alot of people with this problem. And i hope we could fix it and have it recalled because it is very expensive to fix.
Defective electronic steering lock (esl):hi, my steering lock just went on me as well and was left stranded with no car this past weekend!my 2009 c300 4matic sport has approx. 56,000 miles on it and i am out of warranty.i called mb usa and begged for warranty assistance but was basically told no because as a second owner i did not have the vehicle serviced enough times at the local mb dealership! i guess i haven't spent enough money to date on unwarranted repairs at the local dealership?? after extensive online research i too found that this is a very common problem with the 2008 and 2009 mb c300, and most likely later models as well!. I also found out that the electronic steering lock (esl)failure typically happens right after expiration of the basic warranty.just like the thousands of mb c300 owners stuck in this situation, i need my vehicle and have no choice but to shell out the money for this repair! (over $1,000).i am scared to death to drive this car anywhere far in fear that another technical/mechanical breakdown will occur.in addition to esl failure, another concern of mine is finding out that electronic ignition system (eis) failure is another common problem with the 08-09 mb c300's.shame on mercedes for not issuing a recall on the esl & eis issues and sticking it to the consumers. I too plan on contacting my attorney regarding this issue.
The contact owns a 2009 mercedes benz c300. While driving 20 mph, the steering wheel seized. In addition, as the contact turned the vehicle off, remove key was displayed across the message board and the contact was unable to restart the vehicle. The vehicle was towed to a dealer who diagnosed that the electronic steering lock module needed to be replaced. The vehicle was not repaired. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 40,000.
I parked the car, and turned it off completely. When i returned to the car, they key fob would only turn the dashboard lights on, but the car will not start. The steering wheel is locked, and i cannot change the gear from "p". A message would appear "remove key from ignition" whenever the door is open. I have searched and it appears to be a very common problem in these models, where the eis or esl fails for no reason. The qoutes for this repair range from $1000 to $3000. I had to tow the car to my apartment, and now i have to tow the car to the dealership because they are the only ones who can solve this issue and reprogram it after installing the new parts.
The car would not start, the electrical component of the steering wheal malfunctioned, only mbz has the part cost $1900 to replace the electrical part. Dealer told me common issue its just matter of time for the part to fail.
My car left me stranded at work.when i was leaving work my car would not start the steering was completely locked . The car would not even start the only thing that would turn on was the radio and a message of not to forget to remove your key.i could not even get the car out of gear. I would crank it and nothing, it was completely dead. I never received a message to warn me that something was faulty.. Before taking car into dealership i did my research online and spoke with a service tech at mercedes and said that it waspossibly eis failure and steering lock. After so many complains like mine online i can't believe there is not a recall on this. I believe this is a safety hazard. What if this would of happened when i was driving and my steering locked? who knows?...is mercedes waiting for serious accidents to happen? these failures are really a call for a recall..if there are anymore mercedes owners out there with the same problem file your complaints maybe if more of us complain they will do a recall. This is not cheap to fix it cost from $1200 to $1700. I bought a mercedes believing i was buying a dependable vehicle now i am having second thoughts after all i have read...
The contact owns a 2009 mercedes benz c300. While attempting to start the engine, the vehicle failed to turn on and the steering lock engaged. The vehicle was towed to the dealer who replaced the steering lock and the control unit. There was no further information available. After retrieving the vehicle and driving, the brake ebr, abs, esp and power steering failure messages appeared. The cause of the failure was not diagnosed. The manufacturer was notified. The failure mileage was 63,033.
Esi and key went out and car only has a bit over 100,000 miles;locks steering and shifter.
I drove my car to work and parked in the parking lot. I exited the car and locked the doors when i remembered that on this day, the tree cutting crew will be servicing the parking lot. I returned to the car to move it but when i turned the key my ignition would not engage and the car wouldn't start. I thought it was the battery even though all lights illuminated and the remote door locks and radio were working fine. I jump started the vehicle with another car nonetheless to make sure it wasn't a dead battery. The car wouldn't start. I've owned the car for many years but nothing like this has ever happened. To come out to a car with a working battery and not starting. I had to get my car towed to the dealership who checked all fuses and wiring only to determine that it was the eis or esl unit. This is the electronic steering lock mechanism that malfunctioned. I ended up spending over $1000 to get this fixed.
I was turning on my mercedes benz c300 2009, when it suddenly stated take your ignition, therefore i made a phone call to mercedes benz roadside assistance. Once the technician arrived he clearly stated it was the steeringhowever he states they do not have any warning signs. I am very confused because 09 c300did not have any prior warnings, it always tells me everything on the screen. This repair is around 1000 and the vehicle has been in a recall but the dealership i purchased it from is from chevrolet and they do not accept froing vehicles. I truly believe consumers should not have to pay for something it does not warn you for, specially since you are purchasing a german car not american.
My car will no longer start. Although the lights and radio still work, the windows and ac don't, and the car won't start, nor can i change the gear. It seems to be a problem with the steering column/ eis. I now have to take it into the benz dealership and pay a hefty amount to get it fixed, since no other mechanic can seem to do it. This seems to be a common problem with the 2009 c300 yet there's not a recall on it. Go figure.
The contact owns a 2009 mercedes benz c300. The contact stated that the key failed to turn from the off to on position. The contact had to make several attempts to start the vehicle. The vehicle was towed to an authorized dealer. The technician stated that the chip in the steering column needed to be replaced and the keys needed to be reprogrammed. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000. Updated 10/22/2014*ljthe consumer stated the manufacturer was contaced and offered assistance with the cost of repair only if the repair had not been paid previously for.updated 4/1/15
The contact owns a 2009 mercedes-benz c300. The contact stated that the vehicle would not start. The vehicle was towed to an independent mechanic where the contact was informed that the ignition or the steering column control lock failed. The vehicle was not repaired. The vehicle was towed to hoy family auto (1122 airway blvd, el paso, tx 79925, (915) 706-2200) where it was diagnosed that the steering column control mechanism failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The failure mileage was 120,169. *pmconsumer stated oil change was done 1,000 miles prior to failure.
2009 mercedes-benz 300c. Consumer writes in regards to rusted left sub frame. *ld
Rear sub-frame corrosion required a complete replacement of component to pass pa inspection - car had about 63,000 miles and has been garage kept(and barely driven in winter) since i purchased it as a certified pre-owned vehicle from the dealer (6 months old with less than 6,000 miles on it). Mb mechanics state that they are seeing this a lot with these cars, replacement sub-frame design is modified to prevent corrosion and i personally think this should be a recall safety issue as the corrosion was classified by the dealership as "aggressive" and can cause control arms to detach (yikes !). I contacted mercedes-benz corporate to see if they would provide some cost assistance, they agreed to pay $1000 towards the cost of the replacement, still leaving me with a bill of $2500. I have a 20 year old ford taurus that lives outside and is driven all year round that doesn't have a corroded subframe - why can't mercedes make one that doesn't fall apart ?
Trouble with sun roof assembly.mechanic warned me not to use it as it is defective and cannot be repaired but must be replaced which would cost too much money.the car was purchsed used and this was not indicated at that time. He warned me after i bought it.
The contact owns a 2009 mercedes-benz c300. While the vehicle was stationary, the tire pressure monitor (tpm) indicator illuminated. Helms brother mercedes-benz in flushing, new york replaced all four tpm sensors and all four tires, but the failure recurred. In addition, water entered into the rear passenger seat. The source of the leak could not be determined. The manufacturer was made aware of the failures. The failure mileage was approximately 65,000.
Driver's side interior door-opening latch/handle has disengaged so that i cannot open the door to exit the vehicle. In order to open the door, i must open the window and reach outside the vehicle to engage the exterior door latch/handle. This is time-consuming and could be quite dangerous should i need to exit the vehicle quickly. It happened suddenly after i had returned home and parked. I was about to exit and the latch just gave up when i tried to engage it. I found similar complaints online with owners stating that the interior door latch/handle (inner part) is made of very cheap plastic.
My rear sub frame is broken due to rust on my 2009 mercedes c300.it was causing major wiggle while breaking and i thought it was the rotors.the car has 98,000 miles on it and has always been stored dry in my garage.upon looking online, it appears this has been a problem with numbers mercedes c classes upon 90,000 - 100,000 miles.when i took it to the shop for them to look at the rotors, they were surprised it didn't completely break and cause a wreck.they are having me tow it to a body shop.
The contact owns a 2009 mercedes-benz c300. The contact stated while traveling various speeds, he heard a popping noise. Upon investigation, it was found that the passenger taillight bulb failed. The contact also mentioned that the driver's front interior door handle detached. The vehicle was taken to the dealer where the failure was confirmed. The vehicle was repaired. The manufacturer was not contacted about the failure. The failure mileage was approximately 47,000.
The contact owns a 2009 mercedes-benz c300. The contact stated while driving approximately 60-70 mph, the vehicle started shuddering and lost stability. There were no warning lights illuminated. The contact stated that as she disengaged the accelerator pedal, the vehicle stopped shuddering. The vehicle was taken to an independent mechanic who diagnosed that the rear subframe was rusted and had fractured into two pieces on both sides of the vehicle, and the lower control arms were hitting the gas tank. The check engine warning light and tpms warning light were illuminated at the time of the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
"takata recall" i was driving to work around 10:30 am in my 2009 mercedes benz c300 enjoying the commute. As i approached the stop light.....blank!!!! i lastly remember breaking ....to open my watering eyes to see that ihit another vehicle and don't recall anything at all. As i get up in realized that my head hurts and there was a small tear in the steering wheel as a small portion of the bag deployedbut not fully.. It appeared to be a faulty bag that has caused this serious inconvenience.
Bought c300 2009 4 matic sep. 2017used from a dealer. Carfax indicates getting scheduled service from dealer and it does not show problems with the car.it has now 90k mileage. Lately, i started hearing some noise at the back whenever i hit a small bump, so i decided to bring it to the mercedes-benz dealer and have it checked last july 21, 2020.they found out that the rear subframe is broken because of rust. The estimated repair cost is $6,000. They also said front end links torn and leaking, both front axles boots torn and leaking, centrifuge and vacuum pump o-ring leaking oil, trasnfer case leaking oil. The cost of repair is an additional $4,000.i complained to the the technician that i just had a scheduled service on it last year, how come it has this series of problems now. Technician advised me to call customer service and see if they can goodwill the repair cost.after a series of email and tel. Exchanges with c.s., i finally got the result today aug. 7, 2020 from the c.s manager and said no discount or goodwill on the repair.they can only give a discount of $1,000 if i buy a new one from them or $500 if i buy a cpo. Is this their tactic on selling their cars in the inventory?this car is so expensive that they brag themselves to have a very durable car but yet, has this kind of issues. I found out lately that a lot of mercedes -benz owner has similar complaints.mercedes-benz did not do their job to avoid this kind of issue occuring, so i found them to be at fault on this and making the consumers unsafe to drive their cars. Consumers are going to be always on the loosing end no matter how careful we are on driving and maintaining the car, if this kind of car and service is what we're getting from mercedes-benz. I'm appealing to you to help me make mercedes-benzshoulder the cost of repair.i can't drive it now because of safety issue.thank you.
The contact owns a 2009 mercedes-benz c300. The contact stated that the front driver side interior door handle fractured. In order to exit the vehicle, the power window switch had to be activated to engage the exterior door handle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 80,000.
The contact owns a 2009 mercedes-benz c300. The contact stated that the subframe bracket was severely corroded. The contact noticed the failure when the brake pedal was depressed there was an abnormal sound. The vehicle was towed to an independent mechanic where it was diagnosed and inspected which the technician determined that the rear subframe needed to be replaced. The vehicle was repaired. Mercedes-benz of easton (4300 morse xing, columbus, oh 43219, (888) 530-5742) was contacted and informed of the failure. The contact was informed that the vin was not under recall. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 77,000.## vin passed ## mercedes-benz 2009 ##
2009 mercedes-benz 300c. Consumer writes in regards to rusted left sub frame. *ld
Rear subframe assembly rusting, creating safety issue. Discovered 04-22=2021
Bought this car from original owner- never seen a mass winter -the car's rear end is swaying and making clunking noise- just brought the car into a mechanic - the rear sub frame is broken in two parts- one is near the gas tank- vehicle not save to drive- car has 80.000 miles on it and it was purchased in 2015 with 52,000miles on it- this car was purchased because it was a safe car - plenty of airbags with pelvic air bags especially-my gf was in a very bad car accident and had a broken pelvis which is the main reason she bought this car- she still has a year left of making payments on it.
Driving at highway speeds car felt un-stable/un-safe. When applying brakes at those speeds car felt even more un-stable/un-safe. Took the car to the local tire shop and found the driver side rear control arm broken off. 2 weeks later the passenger side control arm is also broken off. It appears the only fix is to replace the whole rear subframe. Researching this on www.mbworld.org this appears to be a very common problem.
Rear sub frame cracked - causing vehicle shake at highway speed.
I'm the owner of a 2009 mercedes-benz c300 4matic sport, which was purchased in 2012 from a mercedes dealer. The vehicle currently has about 60,400 miles. It was taken to a local mechanic for inspection and after hearing some clunking noises, especially when braking or turning, they discovered rust, corrosion, and cracking to the rear subframe. Upon further research, it has been discovered that this is a known problem, especially for this year and model of mercedes. There are many other owners posting complaints online about the same problem. The rear subframe corrosion is estimated to cost about $3-4k to repair. The local mb dealer revealed they are actually repairing a car with this same problem, as we speak. Another call to mb for part pricing indicated this is a common, known problem. The car does not pass inspection and has become a huge safety issue. With so many known cases and obvious safety concerns, mb should resolve this defect and place it under recall. Many owners may not even know they have this problem. Driving a vehicle in this condition could potentially cause injury or fatality to the driver, passengers, and others on the road. I've been advised to request a goodwill repair, since there is no recall. I was told by mb that i need to schedule an appointment for an official diagnosis and repair estimate at my local mb dealer ($179) before i can move forward with the request for the goodwill repair. Many other owners have received denials to their requests, which is very disappointing. Mb should be found at fault for this defect and keep the safety of their consumers as their top priority. It will likely take a week or two before i receive a determination for my goodwill request, but i'm contacting nhtsa to file an official vehicle safety complaint in hopes that the recall process is started and an order is placed to the manufacturer to issue a recall.
Taraka recall. Smart key not being recognized , vehicle dead need tow truck to dealer very expensive ,had battery but all dead cost $1600.00 plus on a 72000 mile vehicle.also front sway stabilizer bar need total replacing (dealer part only) since its making noise. Bushings cannot be changed like others the whole bar needs to be purchase at dealer with bushing vulcanized to it. On the smart key the vehicle was stationary thank god
Passenger right rear subframe broke and full of rust
Safety issue regarding failure of rear subframe.i am the original owner of a 2009 c300 4matic sport.this vehicle has been garage kept its entire life and is not in a high salt or snow environment.my wife was extremely lucky to have avoided an accident in this car due to the rear subframe rusting through and separating.we bought this car brand new and paid a premium for mercedes quality because we thought it was the safest vehicle made.i am extremely dismayed to learn that when my wife came home and said the car was driving weird, that in fact she was driving a car that was falling apart with my 7 yr old daughter in the back and could have resulted in a very serious accident.when she arrived at the alignment shop the manager there informed her the car was unsafe to drive and he had never seen anything like this type of failure of the frame before.my wife had the car towed to the mercedes dealership for repair because it was not safe to drive.this certainly should be a safety recall due to a manufacturing defect or use of poor materials and mercedes should cover the repairs
The contact owns a 2009 mercedes-benz c300. The contact stated while driving approximately 60-70 mph, the vehicle started shuddering and lost stability. There were no warning lights illuminated. The contact stated that as she disengaged the accelerator pedal, the vehicle stopped shuddering. The vehicle was taken to an independent mechanic who diagnosed that the rear subframe was rusted and had fractured into two pieces on both sides of the vehicle, and the lower control arms were hitting the gas tank. The check engine warning light and tpms warning light were illuminated at the time of the diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
The contact owns a 2009 mercedes-benz c300. The contact stated that the subframe bracket was severely corroded. The contact noticed the failure when the brake pedal was depressed there was an abnormal sound. The vehicle was towed to an independent mechanic where it was diagnosed and inspected which the technician determined that the rear subframe needed to be replaced. The vehicle was repaired. Mercedes-benz of easton (4300 morse xing, columbus, oh 43219, (888) 530-5742) was contacted and informed of the failure. The contact was informed that the vin was not under recall. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 77,000.## vin passed ## mercedes-benz 2009 ##
Im the owner of a 2009 mercedes-benz c300 4matic sport, which was purchased in 2019. The vehicle currently has about 128,000 miles. It was taken to a local mechanic for inspection and after hearing some clunking noises, especially when braking or turning, they discovered rust, corrosion, and cracking to the rear subframe. Upon further research, it has been discovered that this is a known problem, especially for this year and model of mercedes. There are many other owners who have complaints online about the same problem. The rear subframe corrosion is estimated to cost about $2500 to repair at local mb dealership. This is aknown and comon problem. The car has become a huge safety issue. With so many known cases and obvious safety concerns, mb should resolve this defect and place it under recall. Many owners may not even know they have this problem. Driving a vehicle in this condition could potentially cause injury or fatality to the driver, passengers, and others on the road. I’ve been advised to request a goodwill repair, since there is no recall. Mb should be found responsible for this repair. I’m contacting nhtsa to file an official vehicle safety complaint in hopes that the recall process is started and an order is placed to the manufacturer to issue a recall.
On my 2009 mercedes c300, the vehicle pulled significantly when the brakes were applied. The repair shop i use checked the braking system and found no issues. They then discovered a rear sub-frame issue. The entire rear sub-frame was rotted out on my 2009 mercedes c300.the vehicle had less than 79k miles on it, did not got out in bad weather and was garaged. I contacted my local mercedes dealer and they showed no interest in addressing the problem under any type of defect resolution issue. The repair shop i use ordered a new sub-frame from mercedes, which now has a different design which i assume is to address the issue on the original sub-frame. When the repair shop began to remove the defective sub-frame, a part of the sub-frame tore and broke apart due to the rotted metal. Had the vehicle been in motion when the metal tore apart i can only imagine what would have occurred. I have checked various mercedes owner forum boards and this appears to be a common issue with is model year. I have the repair bill but can not attach a copy due to the file size.
I bought my car a little over a year ago, with 95k miles, after driving it for a few months i noticed that there was a noise at the rear part, and a loss of balance during theacceleration.after diagnosing it with a local mechanic, he told me that the subframe needs to be changed as it is completely rusted, and driving my car in this condition can put me in danger.
The rear sub frame is rusted out and dealer said it is unsafe to drive. Dealer serviced vehicle since purchase. Very surprised sub frame is rusted out and this is not a recall. My wife and grandkids are the main users of this vehicle. Thank god it was in for its maintenance when issue was found and not traveling 65 miles per hour down the turnpike. Only 10 years old and they want $3700 to replace rusted sub frame!
Rear sub-frame corrosion issue.starting hearing clunking noises coming from rear right of the vehicle.also noticed the car seemed to pull or twist to the right when braking.i inspected the brakes, all 4 disc brakes and parking brakes looked fine, noticed sub-frame rust through.this level of corrosion on a key structural componentis dangerous. It seemed obvious to me this was a manufacturing issue.the car is in excellent condition no other corrosion issues, and has been well maintained and keep in a heated garage since we purchased it 6 yrs ago.we took it to the mercedes dealership, had them confirm the issue, and registered a request to mercedes corporate to help fix this issue.they denied that request. The local service dept. Indicated how dangerous this issue is and the car should not be driven. The cost to fix this =$2600.
01/11/2014....4:00 pm .i was driving into the rockaway mall in dover at approximately 10 mph when the tire hit a bump ( the left front drivers side)and went instantly flat. I had to contact aaa to change the tire to the spare.i was unable to have the tire repaired until january 13, 2014. I was told the sidewall blew out and the tire was unable to be repaired. I had to purchase a new tire in the amount of $268.06.02/01/2014....6:00 pm .i was up route 3 west in clifton driving approximately 50 miles per hour when the red light came on indicating there was a tire issue. I pulled into the closest gas station and my tire (the left front drivers side) was completely flat. I again contacted aaa to change the tire. Monday morning i brought the car to look at the tire, again i was told it was the sidewall blowing out, it could not be repaired and i was charged another $52.99.this also happened in my previous mercedes c280 with a bubble i the sidewall twice with the same tire. I have to contact the repair person as to the price of the tire replacement.this is a dangerous situation which will cause someone their life. These continental pro conti tires225/ r45/17 h91 need to be recalled a.s.a.p.
Goodyear assurance comfortred 225/45r17 defective. Several cracks on sidewall of all 4 tires. Front tires with 16,458 miles and rear tires at 25,000 miles. Lf tread 8/32 rf 9/32.rear: 6/32 and 8/32. I forwarded pictures to goodyear and filed a complaint 11/30/2018
Tire air leaking result from rim crack within 1st year of ownership of 2009 mercedes c300. It is original manufacturing defect, and the manufacture respond very slow for our report of problem.
Tire pressure monitor keeps coming on. I have taken the car to 2 different retailers and they just reset the tpm. They cannot find any issues with the tires or the tpm. This means that the tpm software is defective. One of them said to just look at the tires to check if there is enough pressure and keep driving. I called the benz customer service department and they just referred me back to the retailers.
Today i had to go to work andtried to put my car on, to my dismay it would not turn on. All of the other electrical functions worked, like my car locking and unlocking , and the radio working but it kept telling me to remove key from ignition and it wouldnt start. I have done alot of reasearch and there seem to be alot of people with this problem. And i hope we could fix it and have it recalled because it is very expensive to fix.
My 2009 mercedes benz c300 will no longer recognize my keys. I believe the problem lies within the computer system in the vehicle. Initially i was able to access my vehicle & was able to attempt to start the engine. However, the car would not turn over, but the dash would light up, instructing to take the key from the ignition. Thinking the problem was the battery, i waiting until the following day to have my vehicle looked at, hopefully by a professional. Currently, neither of my keys will even allow me to access the vehicle. The actual pop out key will allow me into the driver side, but there is not much else i can do from there. The trunk won't pop, the lights will not come on, and the ignition does not recognize that there is even a key in it. After doing some light research i've discovered that this is a common issue with this year/make/model. If the computer system has indeed malfunctioned, how many complaints for this problem does it take before the manufacturer considers this a recall issue? my vehicle is not under warranty, although from the similar complaints i have seen, the warranty would not cover this type of malfunction. My vehicle is safely parked in my driveway, however if the circumstances were different, and i was stuck in a not so safe part of town, this could be a major safety issue for young women like myself. I'm looking for a bit of insight on what steps need to be taken to avoid having to spend thousands of dollars out of pocket for an issue that ultimately could just be a glitch in the system that mercedes benz could handle accordingly.
There seems to be a light shortage on the right side, the right turn signal doesn't work properly. The lights work , the issue is the panel and the wire is now melted at the tip. The wire melted into the light panel.
Vehicle would not start one day.would lock and unlock but would not recognize key was in ignition.towed to dealership and am being told it is eis.vehicle only has 80,000 on it.after researching this seems to be a common problem among this year and model. Why has this not been addressed by mercedes?
On 10/3/2015 the vehicle was parked at a gas station for 5 minutes. Upon returning to the car and attemped to switch the ignition on, the car wont start. Contacted mercedes benz in englewood and they offered a road assistance ( $80 service charge ). After waiting for over an hour and half the roadside technician arrived and attemped to jumstart the vehicle with no success. He said that with 25 years of experience working for mercedes that this is a common issue where the vehicle wont recognize the key, locking the steering and cutting off the engine power to start up.he contacted mercedes for a towing truck to take it to the dealer for diagnostic. This happened on a saturday and have to wait til monday for results. Vehicle has 79,000 miles odometer reading. Theres more then 10,000 feedbacks over the internet with the same issue. Fix ranges from $500 to $1500.mercedes has not recalled this ongoing common issue.
I got off work last night drove my car home and parked it. This morning when i am about to head to work go into my car and it would not start all my lights came on in the car and even my headlight but it wouldn't start for nothing in the world. So i tryed to get a jump but that still wasn't the problem. Now i have to have it towed to a dealer.
In stationary position in a parking lot steer wheel locks up when parked with wheels forward / turning key to start engine does not work
The plastic door handles which makes it possible for occupants to exit the car brakes, what happens in case of emergency for older, or disabled, children to exit? terrible can't get out of car in in an accident? look on the internet how many complaints, dealer said it is a bad engineering design
They need to have a recall on esi ignition switch failure .. And issue related to this issue
Passenger seat air bag. The passenger seat air bag was replaced the end of october and now 4 months later it is doing the same thing over again. When someone sits in the seat the car states passenger seat air bag disabled. Also the passenger door lock does not work and will not allow me to unlock the door or even open it
Knocking noise when turning the wheel. Was told it could be a cracked drivershaft. Googled and see that therer are numerous complaint on this model. Mercedes should be putting out a recall.
There is a smell of exaust fumes or perhaps burned oil in the cabin. After accelerating the smell is stronger. Opening roof or windows doesn't help.can only smell when driving.
The information system in my car gave me the symbols for the right back lights. I stopped to check and realized my lights were out. I opened the wiring in the trunk and realized that the brown wire on the outer side burned through the connector and the lamp carrier.
Dear mercedes benz usa,first and foremost i would like to say i am a proud driver of a 2009 mercedes benz c300, i am emailing you regarding some concerns with mercedes benz vehicles and recalls. I have a recall on airbags for my mercedes i've been patiently waiting (im sure like many others) to receive a letter to get my airbags installed into my vehicle.. A vehicle that currently do not have any airbags in it i am concerned with my safety at this point and would like to know if you can offer me an updated on the duration. Also, there is a common issue occurring with all class mercedes that i feel should also have a recall i have read numerous of online posts regarding this same exact issue and that issue is the faulty steering lock/els/eis fault that does not allow mercedes benz holders to sometimes not be able to lock and unlocked their vehicles using mercedes smart key fob and also not being able to start up vehicles it's literally a no response lose/lose situation causing the vehicle owner to get their vehicles towed to dealerships that charges $1000-$3000 to repair which is a bit pricey for a common issue with mercedes vehicles i think i speak for majority of mercedes owners on this matter. I ask for a recall or price reduction on this common issue.sincerely,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
When i've got to the car, put the key in the ignition, and turn the key with no crank noise in the engine. After a lot of tries i had noticed that my steering was not unlocking, windows don't work no lights on like abs, check engine or all the lights that come on with the key on the on position, and that the car would not shift in neutral. After trying to jump the car and rearming/disarming the alarm i checked on line and found out that a lot of people have the same problem with their mercedes.here is what i experienced1.put key into ignition, steering wheel doesn't unlock.2.instument cluster displays "remove key from ignition".3.turn key to accessory, no lights on dashboard, only the radio works, windows don't work.4.turn key all the way to start car, nothing happens.
I'm the owner of a 2009 mercedes-benz c300 4matic sport, which was purchased in 2012 from a mercedes dealer. The vehicle currently has about 60,400 miles. It was taken to a local mechanic for inspection and after hearing some clunking noises, especially when braking or turning, they discovered rust, corrosion, and cracking to the rear subframe. Upon further research, it has been discovered that this is a known problem, especially for this year and model of mercedes. There are many other owners posting complaints online about the same problem. The rear subframe corrosion is estimated to cost about $3-4k to repair. The local mb dealer revealed they are actually repairing a car with this same problem, as we speak. Another call to mb for part pricing indicated this is a common, known problem. The car does not pass inspection and has become a huge safety issue. With so many known cases and obvious safety concerns, mb should resolve this defect and place it under recall. Many owners may not even know they have this problem. Driving a vehicle in this condition could potentially cause injury or fatality to the driver, passengers, and others on the road. I've been advised to request a goodwill repair, since there is no recall. I was told by mb that i need to schedule an appointment for an official diagnosis and repair estimate at my local mb dealer ($179) before i can move forward with the request for the goodwill repair. Many other owners have received denials to their requests, which is very disappointing. Mb should be found at fault for this defect and keep the safety of their consumers as their top priority. It will likely take a week or two before i receive a determination for my goodwill request, but i'm contacting nhtsa to file an official vehicle safety complaint in hopes that the recall process is started and an order is placed to the manufacturer to issue a recall.
I think iā€™m a victim of odometer fraud
Rear subframe assembly rusting, creating safety issue. Discovered 04-22=2021
Withoutany warning, my car will not start. Thought it was the battery, but no luck. The key open the door, the lights inside of the care come on, and the screen still pops up on the dashboard. The steering wheel is locked and you can not change the gear. I had to get my car towed to the dealership. Car has almost 70 k miles on it. Very dissapointed to read the other complaints and the projected cost to fix. About a year and a half ago i also paid out of pocket for the rear light panel due to it not working. I recently learned that the rear lighting issue is an official recall. Now the hurdle begin for me to get refunded for nearly $500. :(
My 2009 mb c300 is parked and will not start. I put the key in and turn it but nothing happens. The radio and internal lights do come on but not the car. The steering wheel is locked and i can't put it in neutral either (to push it out the garage). I have read many forums with many other owners having the same problem. This is unacceptable,if this is so commen in this car then it should have a longer warranty or recall. I have been very meticulous in the care of this car and this unfortunately will set me back financially and time. Please start an investigation!!!
My rear subframe is dropped my airbag lights keep coming on my suspension is terrible because of my suspension my rear subframe had dropped and my light warning for my lights keep coming on
I experienced the infamous steering lock problem 5 days ago in my (now former) 2009 mercedes c300. Prior to this problem occurring my car seemed to be working fine. I've always had all of the recommended services performed on time by the dealer.then last saturday i was running errands and after my third stop my car wouldn't start. I assumed it was the battery (even though it had been replaced less than 2 years ago) and i called mercedes roadside assistance. The roadside technician tested the battery and said it was fine and he immediately suspected it was the steering lock problem. After a bit more testing he confirmed it was and he said the car would need to be towed to the dealer on a flatbed.it was saturday and the dealer's service department was closing but i got there just in time to get a loaner car. Once i got home i started doing internet research on the problem and i found this website. I decided to go back to the dealer on sunday when the service department was closed and ask if i could trade in the car. I printed out all of the reports on this site and took them with me. The salespeople claimed they had not heard of this problem but they were not interested in learning about it.i waiting until yesterday when i had the repair quote before i traded it in. The cost would have been $1,800 but they said i could use a 15% off service coupon. I also tried to show the reports from this site to the service advisor but he wasn't interested in seeing them either. I decided i really needed a car that was still under warranty so i traded it in last night. They subtracted $1,500 off the trade in value for this repair. I tried to get them to document it so i would have some evidence if there is repair refund offered in the future but they were not willing to do so.
My car every so often won?t start battery is good starter is good just does nothing happened over 10x had it towed to 5 mechanics shops and mercedes can?t diagnose problem because after aday maybe two sometimes 4or 5 the car will just start upon its own and then a few weeks or months we go through it all over again researched and other mercedes c300 drivers have the same problem for months and its the steeringlock module.
Electronic ignition lock would not let me start the car. Car had been driving and starting fine. Went to work came out on lunch break, car would not start.had to have car towed and mercedes dealership said the electronic ignition had to be replaced for $1200.00.looked up on line and discovered this is an ongoing problem with many owners. Called mercedes corporate and they said they would only address the issue if there was a recall. So i am stuck paying for a faulty part that should be recalled.
I own a 2009 mercedes benz, model c-300.the issue is the location of the cruise control arm on the left side of the steering column.in america cars the turn signal arm is in that spot on the top, in this car it is on the top.so if you reach for the turn signal arm you touch the cruise control arm first by mistake. As soon as you touch the cruise control is engaged and stats taking over.a very grave safety hazard.
I was driving on the parkway at ~40 mph and attempted to slow down by stepping on thebrake. The car did not slow down but accelerated. And struck the car in front of me. Every time i pressed on the brake, the car accelerated so that the car struckthe car in front twice. I tried to turn off the ignition and was unable to. Finally, i pushedhard on the brake enough to slow it down and i was ten able to put the car in neutral. The engine raced but i was then able to turn it off. Despite damage to the front of the vehicle, the airbags did not deploy.
At 5:00pm, i was driving the mercedes benz c300, year 2009, 9010 miles in the parking lot of ymca in la canada, ca at 3 miles/hr. I prepared to stop the car and stepped on the brake, suddenly, the engine rev up and accelerated. The car jumped over the stop bumper but i pressed very hard on the brake and finally the car stopped and the engine was off. The front of the car was about 2 feet from the wall at the parking lot. I was so scared because it was the first time i experienced the unintended acceleration. I went to the gym and at 6:30pm i drove the car back home, it is about 6 miles from my house. I really feel unsafe with my almost brand new mb.i'll take off for work next monday and will take the car to the dealer for checking. I was lucky this time with no damage or injury because i was driving very slowly in the parking lot and ready to stop. However i don't want to take the chance next time, it's so dangerous, i can get kill or somebody can get hurt if my car jumps again.i do the research and see the complaint # 10330370 on 05/23/2010. The case was almost the same: when the driver stepped on the brake and the mb unintended accelerated.please do the investigation by now and feel free to contact me anytime.
The contact owns a 2009 mercedes benz c300. The contact stated that while at the dealer he slowed the vehicle down in order to drive through an automatic door when sudden acceleration occurred causing the contact to crash into the door. The driver andtwo other people were injured. They were all taken to the hospital with injuries to the thigh, leg, and a bruised collar bone. The vehicle was destroyed. The insurance company was notified of the failure. A police report was filed. The manufacturer was notified and stated there was no acceleration failure or any related recalls. The contact stated the fly by wire caused the acceleration. The failure mileage was 35,660. Updated 02/07/13
Car was driving verywell suddenly flashes on message center power steering malfunction srs,abs,ets,esb,ebr esp in operative and it keeps flashing when car is in motion, then disappear when ignition is off, i have notice several complaints on your website with this same issues with this same year, model and other mercedes,a week a go i also receive a message to check brakepad wear before this message came up. I replace brake pads and rotos, and i am also being told it could also be my brake light switch or speed sensors, all was replace still as message. There is so many complaints with these messages that this should be considered a recall and the customers are being stuck with the repairs. It is obvious that it is a defect with these vehicles it is just too many. And no onw seems to be standing behind the consumers.mbusa is a major company and they are getting away with murder. Do you have to have major fatality before they do something about this problem. Does saving money means more than peoples lives it is just too many complaints on the same problems that common sense cant tell them it is a defect and the nhts should step up for us and demand a recall. How many complaints do you have to have in order for mbusa make this a recall.
My car every so often won?t start battery is good starter is good just does nothing happened over 10x had it towed to 5 mechanics shops and mercedes can?t diagnose problem because after aday maybe two sometimes 4or 5 the car will just start upon its own and then a few weeks or months we go through it all over again researched and other mercedes c300 drivers have the same problem for months and its the steeringlock module.
The contact owns a 2009 mercedes benz c300. The contact stated that the engine rpms increased excessively and the vehicle suddenly accelerated without warning as the contact attempted to brake. The contact mentioned that the vehicle eventually decelerated and responded to braking attempts. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 38,500.
The instrument cluster on my mercedes c300 has died. The speedometer isbroken, so i can not tell how fast my car is going. I alsohave no idea how much gas i have in the car nor oil pressure or engine temperature or rpms.this seems dangerous to me.
Cpsc: i1470034. 2009 mercedes benz c300. Consumer stated while driving on the highway the car wheels locked and the car went to a full stop from 45 to 0 in very few seconds. *ln
The contact owns a 2009 mercedes-benz c300. While the vehicle was stationary, the tire pressure monitor (tpm) indicator illuminated. Helms brother mercedes-benz in flushing, new york replaced all four tpm sensors and all four tires, but the failure recurred. In addition, water entered into the rear passenger seat. The source of the leak could not be determined. The manufacturer was made aware of the failures. The failure mileage was approximately 65,000.
Goodyear assurance comfortred 225/45r17 defective. Several cracks on sidewall of all 4 tires. Front tires with 16,458 miles and rear tires at 25,000 miles. Lf tread 8/32 rf 9/32.rear: 6/32 and 8/32. I forwarded pictures to goodyear and filed a complaint 11/30/2018
Read more
