We found the following complaints for MERCEDES BENZ 202 (1999)
Read complaints for MERCEDES BENZ 202 (1999)
Windshield wiper moves to center of windshield then hesitates for a few seconds and then slowly drags across the rest of the windshield, then does the same thing when it returns to its original position. I took the vehicle to the dealer forwaranty service and was told it was not covered. If i wanted it fixed it would costapproximately $700.00 for a part they called the wiper transmission plus labor.i checked with other dealers/repair facilities and was told the same thing. When i checked with an independent repair shop the mechanicfixed the problem in less than 5 minutes by cleaning the base of the wiperand lubricating it with wd-40. The wiper worked fine after that. I went back to the dealer and talked to the ownership to complain about the problemand their mode of repair which was excessively priced. I was told that the repair done was only a temporrary fix and would last less than a month or two.that was over two years ago!!just recently the problem started again and i repaired it myself in about five minutes. When i contacted mercedes benz na corporate office to tell them of my problem i got the run around for two weeks of repeated phone calls,but when i finally contactedsomeone i was told that the dealership was told to replace rather than repair the wiper mechanism in all cases relating to this problem, at cost to the consumer. I have had contact with other mercedes owners who have had this problem and they were told the same $700. Price for a replacement part which was unnecessary. I have owned three different mercedes over the years and have paid quite a bit for repairs and maintanance, but i now wonder if i had been taken advantage of in many cases to the tune of thousands of dollars. To me this seems like a factory defect or a design defect and should have been covered in the warranty.
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