We found the following complaints for MAZDA CX-9 (2009)
Read complaints for MAZDA CX-9 (2009)
Passenger air bag could deploy by high humidity
2009 mazda cx-9. Consumer writes in regards to takata airbag safety recall. *ldthe consumer stated that the vehicle exceeded a reasonable amount of time.updated 9/29/2017
Takata recall. The contact owns a 2009 mazda cx-9. The contact received notification of nhtsa campaign number: 17v429000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Continental mazda of naperville (2363 aurora ave, naperville, il 60540, (630) 352-5900) was contacted, but was unable to provide a time frame for part availability. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallvin: [xxx]i have repeatedly called the dealership (suburban auto collection of troy - michigan) suburban mazda of troy for the past 1-2 years asking them to check and see if our vehicle is on the takata airbag recall list and they have confirmed everytime that it was not. I checked the nhtsa website and confirmed that their is an active recall on the airbag for our cx-9. We were not called or informed (as they said they would do). We did not receive the proper notification from takata or the mazda dealership. Our vehicle was either apart of the recall from the start or it was added later when the recall was expanded, however we never received anything telling us to have the airbag inflator replaced.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall, entering vin in this site does not result in a recall for air bags shown.entering on the mazda site indicates there is a recall.however it also says solution is not available.it indicates via a map that i am in zone 2 (north carolina.however the vehicle is extensively used in south carolina which is in zone 1...the first to be replaced.. I would like confirmation and a proposed time line for repair. If this can not be completed within the next 30 days i would like the ability to disable the passenger side airbag until a replacement/repair can be affected.
The contact owns a 2009 mazda cx-9. The contact received notification of nhtsa campaign number: 17v012000 (air bags) on april 25, 2017. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact spoke to the manufacturer who referred him to nhtsa. The contact had not spoken to a dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mazda cx-9. The contact received notification of nhtsa campaign number: 16v356000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Hi there ... We got rear ended last year ... I have had no luck getting our mazda repaired for the last couple of months ... Mazda has not called me back for repair
Takata recall. The contact owns a 2009 mazda cx-9. The contact received notification of nhtsa campaign number: 17v429000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown dealer and was informed that the part for the repair was not available and should become available in the fall of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 12/13/2017 *lnupdated 7/23/18
Takata recall,i called mazda america on or around march 1, 2019 about this recall, i explained i would need a vehicle to useas they fixed it, the lady on the phone explained that there dealer in huntersville nc would not have a vehicle to loan for three or four day and that the dealership would call me, its not the 25th of march and no phone calls fron mazda or there dealer!
Takata recall - this is ridiculous.i cannot use all 7 seats in my 7-passenger vehicle and there is no end in sight.parts are not available and nobody can give any reasonable estimates of when they will be available.please allow people affected to go to their dealers to have the faulty airbags removed/disconnected until parts are available.we need to be able to use our vehicles fully.
Takta recallaccording to the schedules of recall table in this page http://www.safercar.gov/rs/takata/takata-explainer.htmlour mazda cx-9 2009 should be repaired at this time. Yet my dealership has told me they do not have the parts and do not know when they will have them. Am i correct in my assumption? thanks.
Takata recall. The contact owns a 2009 maxda cx-9. The contact received notification of nhtsa campaign number: 17v012000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2009 mazda cx-9. The contact received a recall notification for nhtsa campaign number: 15v451000 (air bags); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 mazda cx-9. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Takata recall. The contact owns a 2009 mazda cx-9. The contact received notification of nhtsa campaign number: 16v356000 (air bags) over a year ago. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (putman mazda located on 65 california dr, burlingame, ca (650) 558-5685) who stated that the recall parts were not available and added her name to a wait listing. The manufacturer was not made aware of the issue as the wait time was over an hour when the contact tried to contact the manufacturer. The contact had not experienced a failure. Parts distribution disconnect.
Suv would go off in the middle of the road or highway when traveling a high speed.took it to dealer, they say that they found oil & water mix in the engine due to water pump failure, multiple symptoms would occur as due to this condition.this issueis very series, first you get no indiction of the problem, not sure why the water pump failure causes water to enter the motor and mix with oil, it must be a mazda design problem, which they seem to know about and never issued a recall to get all the car fixed. If you are driving with your family at 50 mpe in an highway the car will just go off and you can get impacted at the rear with very horrible consequences.will mazda issue a recall for such a series issue?
I was in the parking lot looking for a space when the engine suddenly shut off! radio was still on. I had absolutely no control on the vehicle except for "gliding" to the parking spot ahead of me and braking. Once parked i turned the ignition key on off, took it out, re-inserted the key and restarted the car. The car responded normally. As a test, i backed out of the stall and parked in another one without any problem. 2 hours later the car started without any problem.
I purchased a used 2009 mazda cx-7 in june 2012. In may 2014 my check engine light came on. I took the car to the nearest auto service station which was not a mazda dealership and the engine stopped when they tried to turn it on. I had the car towed to a mazda dealership and had a quote of $8,000 because i was told i needed a new engine. I purchased a 5 year/100,000miles warranty with american guardian in 2012 when i purchased the car. I filed a claim with american guardian and was told that the engine fail from lack of oil. I presented all my oil change receipts which i had changed every 3 or 4 months over the last 2 years. The auto service company also sent out their insurance inspector to inspect the car to see what caused the engine to fail and if they would be liable. Their report stated that the timing chain jumped which cause the "cam shaft retard" code. The mechanic did show this code to me on their computer before the car was towed to mazda. I reached out to mazda usa and they concluded that they agreed with american guardian and cannot help me. Now i'm left with an $8,000 bill that no one wants to cover.
Oil and coolant mixed together and cause engine to die with a service code of p0016 which means per the dealer that the engine needs to be replaced. I bought this car brand new and had it service by mazda dealership consistently. This is common issue and mazda manufacturer should be cover this issue for customers.
Re: mazda corporate file number [xxx]i want to make a complaint that mazda usa and fremont mazda dealer declined a valid defect rear led tail lights when i exercise it through mazda factory new car warranty. I have already contact mazda corporate for this defect problem and worked through the local mazda dealer (fremont mazda) to diagnose the problem. Fremont mazda dishonestly declined the valid defect problem and when i later trying to show the defect evidence (pictures) to mazda usa, mazda usa corporate chose to ignore me and concurred with the mazda dealer's diagnosis.each of 2009 mazda cx-9 led tail light has 12 led pixels. Each led tail light has a few crooked led pixels are dim and aimed at the sky and ground but not to the traffic behind. A driver directly behind my cx-9 only can see about 2/3 led pixels (8 out of 12) and the other led pixels are dark. The crooked led are lit but you can only see that directly looking down from top of the car or vice versa. I believe this ledtail lights defect is a valid safety concern. Led has a discrete and narrow light pattern compares to the incandescent bulbs. A good set of led tail light should have all its pixels aimed to the traffic behind, not to the sky and ground. However, mazda (both the dealer and usa corporate) refused to take my concern seriously and refused to work with their consumers. I reasonably doubt they strategically work together to reject a valid safety concern that might potentially cause mazda usa more trouble down the road. Possibly they think i will walk away quietly just by rejecting my request. I am more than happy to provide the pictures of the bad led pixels upon request. I am also hoping if a third party professional specialist can take a look of the bad tail lights so a sound judgement can be made. I want a set of not defected new led tail lights.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The low beam headlamp connector on the passenger side melted inside the headlight causing the light to fail. Now the driver side has done the exact same thing causing the light to fail. This could create a serious injury and requires the replacement of a defective light connector.
Re: mazda corporate file number [xxx]i want to make a complaint that mazda usa and fremont mazda dealer declined a valid defect rear led tail lights when i exercise it through mazda factory new car warranty. I have already contact mazda corporate for this defect problem and worked through the local mazda dealer (fremont mazda) to diagnose the problem. Fremont mazda dishonestly declined the valid defect problem and when i later trying to show the defect evidence (pictures) to mazda usa, mazda usa corporate chose to ignore me and concurred with the mazda dealer's diagnosis.each of 2009 mazda cx-9 led tail light has 12 led pixels. Each led tail light has a few crooked led pixels are dim and aimed at the sky and ground but not to the traffic behind. A driver directly behind my cx-9 only can see about 2/3 led pixels (8 out of 12) and the other led pixels are dark. The crooked led are lit but you can only see that directly looking down from top of the car or vice versa. I believe this ledtail lights defect is a valid safety concern. Led has a discrete and narrow light pattern compares to the incandescent bulbs. A good set of led tail light should have all its pixels aimed to the traffic behind, not to the sky and ground. However, mazda (both the dealer and usa corporate) refused to take my concern seriously and refused to work with their consumers. I reasonably doubt they strategically work together to reject a valid safety concern that might potentially cause mazda usa more trouble down the road. Possibly they think i will walk away quietly just by rejecting my request. I am more than happy to provide the pictures of the bad led pixels upon request. I am also hoping if a third party professional specialist can take a look of the bad tail lights so a sound judgement can be made. I want a set of not defected new led tail lights.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Car dangerously shudders and hesitates when accelerating & at certain highway speeds increasingly for last two years due to faulty torque converter design per two transmission diagnostics done. It is very dangerous due to the random nature of the shudder and high cost to rebuild transmission is prohibitive formany people driving cx9s at risk
When i bought the car i noted with the dealership that the front, wheels where squealing and skirting as you turn the corner at low speed, they seem to wear quickly as well since i've owned the vehicle (2012) and have had them replaced twice and realigned, also the following year after purchasing the car, when it snowed frequently, the abs light stayed on constantly and seemed to feel really gritty while pumping the breaks in the snow, causing the car not to break even at low speeds, there is a rattling every once in a while that became associated after the abs light came on, which is on to this day along with the tcs light, the transfer case failed and almost caused a terrible accident in 2014 as it began to whine and eventually locked up on me as i drove to work, the mechanic replaced both front wheel bearings thinking that it was also a problem but when i towed it back to them he confirmed that it was the transfer case, he repaired it this year but mazda says its leaking again and it smells like oil. My car only has a little over 80k miles and i've researched complaints on the transfer case and many people seem to have the same problem, this is very dangerous and needs to be addressed asap. These three issues may be related to each other if someone really took the time to investigate. No way a car should have concerns like this consistently under 80k miles. I work only 18 minutes from my job and do not travel that much to wear this vehicle.
There was first a whining sound from the transmission especially during coasting. It progressively got worse making a metallic clunking sound. Dealer says it is a bad transfer case (ptu) which is not covered by ssp92. Otherwise this repair would have been completed by mazda. Repair estimate is $1315.
The contact owns a 2009 mazda cx-9. While driving approximately 45 mph, the vehicle lost acceleration and a rattling noise was heard. The contact had to coast the vehicle over to the road shoulder to a complete stop. The vehicle was restarted and driven to the contact's residence. The vehicle was taken to an independent mechanic who determined that the transfer case was fractured and needed replacement. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 125,000.
I have maintained my 2009 mazda cx9 to date and only have 48,000 miles.i started hearing a weird noise in the front wheel (humming) it got progressively worse .now my mechanic tells me that the differential is going.this has to be a manufacturers defect due to the low mileage and the upkeep of this vehicle.assistance with this would be greatly appreciated.in addition, i've looked online and see that other owners are experiencing the same issue.
While pulling a small trailer the car stopped unable to drive the car according to the mechanic the transfer case shattered into pieces
The contact owns a 2009 mazda cx-9. While parked, the front passenger side seat belt became inoperable without warning. The failure recurred on one occasion. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 50,000.
Mazda cx9 break booster diaphragm leakage.i recently purchased a 2009 mazda cx9 that almost got me killed. I was driving down the highway with my family in the car when all of a sudden i had to slow down because the car ahead of me abruptly slowed down. I pressedmy breaks to slow down and it felt as hard as a rock prompting me to make sharp maneuver into the other lane, thankfully no other cars were coming on that lane.upon making home i went on the computer and research the issue. I found out that the problem is due to a manufacturing defects with the break boosters in the cx9 and mazda is aware of the issue.i took the car to a mazda dealership where i was told to pay $680 to have the issue fixed because i missed the 2015 deadline set by mazda to have the break booster fixed. I was so upset, i called mazda usa where i was told that there is nothing they can do about the issue. To rob salt in the wound the lady i spoke to on the phone advised my to make sure that i schedule an appointment with the local mazda dealership for the open recall on the airbags issue. (which i interpreted as "if your breaks fail and you die, the airbag will protect face should in case your family wants to do an open casket at your funeral").i believe it is unfair for mazda to avoid fixing a known defects in the most important safety system in a car ( the breaks) by passing it off as a warranty program.i am glad to be alive to file this complaint. Please think about peoples safety and not the interest of the manufacturers and do the right thing.
The contact owns a 2009 mazda cx-9. While driving 30 mph, the brakes malfunctioned. The contact stated that there was a complete loss of brake function and the brake pedal became very stiff and difficult to depress. The contact had to use both feet to depress the brake pedal while coasting towards oncoming traffic. The contact was able to stop the vehicle safely. Previously, the contact had the power booster system repaired. Three months after the initial repair, the contact received a recall letter citing the exact failure that occurred. The manufacturer was made aware of the failure. The failure mileage was 100,000.
The contact owns a 2009 mazda cx-9. The contact stated that the brakes were faulty. The vehicle continued to slide as the contact depressed the brake pedal with force. The check engine indicator was also illuminated. The contact called kerry mazda (1020 burlington pike, florence, ky 41042, (844) 327-8391) and was advised to contact the manufacturer. An unknown recall was issued soon after the vehicle's warranty expired. The manufacturer was notified and advised the contact to call nhtsa to file a complaint. The vehicle was not diagnosed or repaired. The failure mileage was 113,000.
Was driving my mazda cx-9 in afternoon traffic when the car in front of me applied their brakes to stop.i went to apply my brakes and the pedal was hard and nothing happened...the car would not stop. I then placed my other foot on the pedal in order to apply more pressure and still nothing. Heard a hissing noise and then realized this car was not going to stop. "scared the hell" out of me as i watched my car hit the car in front of me. Thank god i was not going fast or this could have been tragic. Pulled over slowly to the side of the road and shut the car off to gather my thoughts. Apologized to the lady i just hit and could not explain to her what happened, we were both puzzled.i then slowly milked the car home to park it and call the dealer.this is what i found out....mazda know's there are issues with the brake power assist unit and it actually was investigated by the nhtsa. Not happy with the fact that mazda is aware of this problem and never notified me off it. Subsequent calls to mazda and they said "one" memo was sent out and because of the mileage on my car it's not covered. Really....how can a company willingly know there's a brake problem and send "one" so called memo to it's owners. If i had ever seen that memo my car would have been at the dealers immediately. Not to pleased with mazda at the moment......if this is what they mean by "we build excitement"! i'm not interested!
While driving in stop and go traffic/parking lots, etc., i had three separate incidences in which when i depressed the brake pedal i felt no resistance and there was no deceleration.the brake either finally applied itself after i got the pedal almost to the floor or i let off the brake and reapplied the pedal and it functioned normally the second time.it did not result in any accidents but left me unsure about the safety of the vehicle.
I was taking my daughter to high school in the morning with my son in the car as well. In the parking lot of the high school, i applied the brakes but the brakes did not work. My foot was all the way to the floor whenthey finally caught but i wasout in the line of traffic and luckily no one hit me and injured my son or myself. After replacing the rotors and brake pads that did not fix the situation, i have since learned that the brake booster has been an ongoing issue with mazda cx-9 that was even investigated by the nhtsa without having a recall. How does something so critical in the safety of lives does not generate a recall that the nhtsa has seen repeated complaints of the same issue without advising or caring about the safety of the consumers and other drivers. It is an ongoing issue that mazda has not addressed or corrected.
When i bought the car i noted with the dealership that the front, wheels where squealing and skirting as you turn the corner at low speed, they seem to wear quickly as well since i've owned the vehicle (2012) and have had them replaced twice and realigned, also the following year after purchasing the car, when it snowed frequently, the abs light stayed on constantly and seemed to feel really gritty while pumping the breaks in the snow, causing the car not to break even at low speeds, there is a rattling every once in a while that became associated after the abs light came on, which is on to this day along with the tcs light, the transfer case failed and almost caused a terrible accident in 2014 as it began to whine and eventually locked up on me as i drove to work, the mechanic replaced both front wheel bearings thinking that it was also a problem but when i towed it back to them he confirmed that it was the transfer case, he repaired it this year but mazda says its leaking again and it smells like oil. My car only has a little over 80k miles and i've researched complaints on the transfer case and many people seem to have the same problem, this is very dangerous and needs to be addressed asap. These three issues may be related to each other if someone really took the time to investigate. No way a car should have concerns like this consistently under 80k miles. I work only 18 minutes from my job and do not travel that much to wear this vehicle.
Brake master cylinder leaked fluid into the brake booster causing loss of boost resulting in extremely reduced braking function.
2009 mazda cx-9 - on 5/19/2013 the brakes were fine. The morning of the 20th my wife returned home from work, and said she heard a hissing noise from the brakes. I drove the car to work later that day and noticed the hissing sound. I also noticed that the brake pedal felt normal at first then began to get hard and the car could barley stop.
My brakes started feeling spongy but hard to push when i would try to come to a stop. It felt at times like my car wasn't going to stop. I stopped driving it and the brake booster was replaced. At that time, i lost brakes completely. The brake peddle goes all the way to the floor when pressed. Hopefully the booster is a bad one.
Hissing sound when brake pedal is pressed.pedal gets really hard to push then it goes to the floor when attempting to stop the vehicle.in a panic stop it feels that the car will not be able to stop.i am told that the brake booster has failed.the mileage on the vehicle is approximately 138,000 miles.
I have a problem with the brake light switch. It works for awhile and then stops working. When i press the brake pedal the brake light may or my not come on and that is while sitting still or while the car is moving. I have replaced the switch several times.
Brake booster needs replaced. But i missed the extended warranty. They never notified me that these were faulty
The contact owns a 2009 mazda cx-9. The contact stated that while driving approximately 40 mph, excessive force had to be applied to the brake pedal in order to bring the vehicle to stop. The vehicle was taken to a private mechanic where the contact was informed that there was fluid leaking from the master cylinder to the power booster. The contact was also informed that the power booster needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 38,000.
So i was backing up from a parking space on a shopping center and my brake pedal on my mazda cx-9 did not stop immediately. Due to this problem i bump in to some one else's car. The pedal has turn so hard it was difficult for fractions of seconds to know what was going on. After the incident with having an issue with the brake pedal. I notice beside been hard it started making a squeaky noice and also like and air sound under the dash board. I found out there was a class action agains mazda for their brake booster on this model and sure enough, that's what it was, i'm just so blessed it happens in a parking lot and not on the freeway. So i called mazda and they said they will cover the part but i have to pay for the work done to the vehicle. So i did a research on pricing and i found out mazda is charging $269.00 for the wok done, supposedly them covering the part, and outside that is just around the same price else where. Not only that they did not cover everything most likely myinsurance may go up and to add to the problem they will charge me for renting a car while they fix it.there is no help with a part that should not have any problems in the time frame of the year of this vehicles. And it was manufacture defect.
The contact owns a 2009 mazda cx-9. While approaching a stop light in order to make a right turn, the brakes failed to stop the vehicle when the pedal was depressed. The contact had to continue to drive into a nearby parking lot until the vehicle came to a stop. The contact turned off the vehicle and had it towed to a certified mechanic. The mechanic diagnosed that the power brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.
When breaking i hear pulsating sound and very difficult to bring the car to a stop. The car slows down eventually, but require intense pressure to bring the vehicle to a complete stop. There is also a pulsating noise when the brakes are applied. It takes about twice the distance to come to a complete stop than previously. Took it to the dealer and they couldn't figure out anything wrong with the car.no indication of any problem on the dashboard, but i can definitely feel something is wrong with breaking. I do not feel safe when driving.
While traveling @ about 15 mph made a right turn up a one way street, car made a loud thump sound and lurched forward. At which point the car stopped and i was notable to move back or forward. Exited vehicle to find driver side wheel broke off and moved forward in the wheel well. Mazda roadside was called and flatbed service arranged. Car is well maintained and only has 74,000 miles. Mazda needs to act quickly on this recall issue because some one is going to get seriously injured or kiilled (driving at highway speeds)
The contact owns a 2009 cx-9. The contact stated that while traveling 40 mph, the vehicle began to shake and veer to the left abnormally. The vehicle shortly began to operate normally. The vehicle was able to be driven to the contact's residence and was later taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was contacted about the issue. The failure and current mileages were 56,000.
The contact owns a 2009 mazda cx-9. While driving approximately 20 mph, there was an abnormal noise, the ball joints failed, and the vehicle suddenly stopped. The vehicle was towed to the dealer, but was not diagnosed or repaired. The contact received notification of nhtsa campaign number: 15v451000 (suspension); however, the part to do the repair was not available. The approximate failure mileage was 65,000.
I received a notice that water may enter the front suspension lower arm ball joint fittings during driving.nothing has happened since receiving a notice in september 2015.they said parts are not available and they will notify me when they are available.
While traveling @ about 15 mph made a right turn up a one way street, car made a loud thump sound and lurched forward. At which point the car stopped and i was notable to move back or forward. Exited vehicle to find driver side wheel broke off and moved forward in the wheel well. Mazda roadside was called and flatbed service arranged. Car is well maintained and only has 74,000 miles. Mazda needs to act quickly on this recall issue because some one is going to get seriously injured or kiilled (driving at highway speeds)
The contact owns a 2009 mazda cx-9. While driving downhill at approximately 75 mph, the brake pedal was depressed and the vehicle shook violently without warning. The vehicle was taken to a dealer where it was diagnosed that the ball joint and lower control arm separated and the rack and pinion failed and needed to be replaced. The manufacturer was not made aware of the failure and the vehicle was included in nhtsa campaign number: 15v451000 (suspension) however, parts to do the repairs were unavailable. The failure mileage was approximately 38,900.
The contact owns a 2009 mazda cx-9. While driving at various speeds, an abnormal noise was heard while attempting to make a left turn. The vehicle was taken to an independent mechanic where it was diagnosed that the driver side lower control arm was failing and needed to be replaced. The vehicle was not repaired. The contact received notification of nhtsa campaign number: 15v451000 (suspension). The part to do the recall repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The failure mileage was approximately 70,000. Vin tool confirms parts not available.
So i was backing up from a parking space on a shopping center and my brake pedal on my mazda cx-9 did not stop immediately. Due to this problem i bump in to some one else's car. The pedal has turn so hard it was difficult for fractions of seconds to know what was going on. After the incident with having an issue with the brake pedal. I notice beside been hard it started making a squeaky noice and also like and air sound under the dash board. I found out there was a class action agains mazda for their brake booster on this model and sure enough, that's what it was, i'm just so blessed it happens in a parking lot and not on the freeway. So i called mazda and they said they will cover the part but i have to pay for the work done to the vehicle. So i did a research on pricing and i found out mazda is charging $269.00 for the wok done, supposedly them covering the part, and outside that is just around the same price else where. Not only that they did not cover everything most likely myinsurance may go up and to add to the problem they will charge me for renting a car while they fix it.there is no help with a part that should not have any problems in the time frame of the year of this vehicles. And it was manufacture defect.
Suv would go off in the middle of the road or highway when traveling a high speed.took it to dealer, they say that they found oil & water mix in the engine due to water pump failure, multiple symptoms would occur as due to this condition.this issueis very series, first you get no indiction of the problem, not sure why the water pump failure causes water to enter the motor and mix with oil, it must be a mazda design problem, which they seem to know about and never issued a recall to get all the car fixed. If you are driving with your family at 50 mpe in an highway the car will just go off and you can get impacted at the rear with very horrible consequences.will mazda issue a recall for such a series issue?
The tachometer of the car sticks in high revs (1500-2500),engine on,car in neutral, foot off the gas pedal, if the car is moving over 20-25mph (either by free falling a hill or being pulled) the tachometer varies the rpm reading to match speed just as if the car would be in 'd' position. I think the ecu has a glitch of some sort that ignores the gas pedal and the shift position if the car is moving.taken to the dealership and they said car is working as designed, that the car will keep rpms to match speed in to avoid a engine slowdown or something similar.my concern is that the ecu should behave as expected so should the tachometer read 600-800 rpm when idling, regardless of the speed of the car if the transmission is in neutral, if not at any time the ecu may decide it should rev up the engine if the speed sensor goes bad.
The contact owns a 2009 mazda cx-9. While driving 65 mph with the sun roof opened and the shade pulled back 3/4 of the way, the sun roof fractured unexpectedly without warning. The vehicle was occupied by the owner, a passenger (wife), and two children under the ages of 8. There were no injuries. The vehicle was taken to the local dealer (open road mazda of morristown, 108 ridgedale ave, morristown, nj 07960) where it was determined that they would not cover the cost of the sun roof. The manufacturer stated that they were aware of the failure; however, there was no recall or failure being investigated. The manufacturer also informed the contact that the vehicle was out of warranty and provided no further assistance. The failure mileage was approximately 125,000.
When i bought the car i noted with the dealership that the front, wheels where squealing and skirting as you turn the corner at low speed, they seem to wear quickly as well since i've owned the vehicle (2012) and have had them replaced twice and realigned, also the following year after purchasing the car, when it snowed frequently, the abs light stayed on constantly and seemed to feel really gritty while pumping the breaks in the snow, causing the car not to break even at low speeds, there is a rattling every once in a while that became associated after the abs light came on, which is on to this day along with the tcs light, the transfer case failed and almost caused a terrible accident in 2014 as it began to whine and eventually locked up on me as i drove to work, the mechanic replaced both front wheel bearings thinking that it was also a problem but when i towed it back to them he confirmed that it was the transfer case, he repaired it this year but mazda says its leaking again and it smells like oil. My car only has a little over 80k miles and i've researched complaints on the transfer case and many people seem to have the same problem, this is very dangerous and needs to be addressed asap. These three issues may be related to each other if someone really took the time to investigate. No way a car should have concerns like this consistently under 80k miles. I work only 18 minutes from my job and do not travel that much to wear this vehicle.
While traveling @ about 15 mph made a right turn up a one way street, car made a loud thump sound and lurched forward. At which point the car stopped and i was notable to move back or forward. Exited vehicle to find driver side wheel broke off and moved forward in the wheel well. Mazda roadside was called and flatbed service arranged. Car is well maintained and only has 74,000 miles. Mazda needs to act quickly on this recall issue because some one is going to get seriously injured or kiilled (driving at highway speeds)
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