We found the following complaints for MAZDA CX-9 (2007)
Read complaints for MAZDA CX-9 (2007)
The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign numbers: 17v457000 (air bags) and 15v451000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to schedule a recall repair appointment however, there was no authorized dealer nearby. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign numbers:16v356000 (air bags) and 15v451000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
On the afternoon of november 4th, 2012 while operating my mazda at approximately 20 mph, smoke started coming from the steering wheel.i pulled to the side of the road and came to a complete stop. Fearful for what was causing the smoke, i exited the vehicle.as i closed the door, the driver's airbag deployed.two minutes later, the horn sounded for about a minute and then shut off.smoke continued to billow inside the vehicle for approximately 20 minutes.i had the vehicle towed to the local mazda dealership.their service department thinks that i had a faulty clockspring.they are replacing the clockspring, air bag module and air bag.i purchased the vehicle new from mazda in 2007. It has never been involved in an accident.
Takata recall - in the last 1 1/2 years, i've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the mazda dealer to see if they have the replacement.the dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that ii had previously make a complaint.
Takata recall: got letter stating no one should ride in front passenger seat until repair done. Yet repair may not be done for 10-15 years!!!!!!! i called russell mazda in catonsville, md & they concurred. This is ridiculous: i have five people needing to be in the car: how can we not use the front seat for 10-15 years?
Toda mi familia ivamosen el free way de visita a una ciudad que se encuntra a una hora de donde nosotros radicamos cuando de reepente empeso a temblarse el motor lo lleve con mi mecnico me lo reviso completo y medijo que los brazos delanteros estaban daados al poco tiempo le prendi la luz del air bagl
Takata recall, this recall has no fix yet. It has been a long time. I can not have anybody sit in the passenger seat, which is very very inconvenient.
Takata recall - my car is part of the airbag recall that states it make cause serious injury or death but mazda is not fixing the problem.i received a recall notice and i contacted mazda, they stated there isn't any parts to fix it as of yet.i feel that is is very unsafe for my family and i to travel.there has to be another solution.
Takata recall. The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign number: 17v457000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The fox grand traverse dealer (located at 3464 us-31, traverse city, mi) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign number: 17v429000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Blaise alexander mazda of state college, pennsylvania was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.
Takata recall -- i have checked to have the new air bag on my passenger side and was told that there is no replacement available.and they did not know when a replacement would be available.so i am driving a lethal weapon with no recourse.in the meantime, our government has required vw to buy back vehicles.why is the government not making similar requirements on cars that are killing people???
Was driving on interstate at night. Engine light came on and car immediately drove as if it were not operating on all cylinders. Took it to dealership and it had multiple misfire codes, 301, 351, 352, 354. I researched and found multiple complaints filed on-line regarding the exact misfire codes i experienced and pcm issues in this particular year, make and model. This problem is way too expensive to fix on a personal level. If mazda is aware that this has been an issue, they need to remedy it. I do not believe i need to personally pay for a pcm when this appears to be a common problem in this make and model. I believe mazda is very aware of this problem, and they need to remedy it and replace the pcm.
Back in 2011 (my mazda cx-9 was only 4 yo), i was driving down the turnpike at 65 mph when my car began to stutter, it would not accelerate andit came to an idle. Thankfully i was near the shoulder of the road so i was able to pull over.south motors mazdadealership stated the computer (pcm) was fried. It was replaced under warranty.current day: 2016. My car began having the same symptoms last week when driving 15 mph in a residential area. My car currently has approximately 99,500 miles.had my car towed to dealership.ocean mazda stated the pcmand 3 coils are fried again.upon reading consumer reviews on 2007 mazda cx-9, it seems this is a common issue.i am livid that this issue has not been addressed as a recall as there is obviously a defect in either the coils misfiring or mazda'spcms are defective.i will be discussing this issue with my dealership todayin attempt to not pay over $1900 parts and labor as quoted by ocean mazda.
While driving on the williamsburg bridge there was a slight incline during this time the vehicle was trying to accelerate and that's when it started loosing power and started misfiring. Fortunately, this happened very early in the morning and there were no vehicles except mine. When i got to the other side of the bridge i got off the expressway immediately.
2007 mazda cx9 shut off while driving. Consumer states that dealer told him the problem was a fuse. Consumer also was told that the compressor for the air conditioner was not operating correctly.the dealer stated the main ignition fuse was blown.
Traveling on interstate engine suddenly starts to stutter.push down on the gas and there is no power.car cannot go over 40 mph.engine light comes on.take car to my local mechanic.informed that ignition coils #1,2,4 are ruined.they are replaced, 12 hours later ignition coil #2 fails again.mechanic gives me mazda bulletin #01-026/11 calling out issues with pcm and how pcm will cause mis-firing of ignition coils causing the coils to fail prematurely.coil #2 when replaced was charred and split and was leaking oil. Mazda would not acknowledge problem and would not replace pcm or damaged coil caused by faulty pcm.
2007 mazda cx9 shut off while driving. Consumer states that dealer told him the problem was a fuse. Consumer also was told that the compressor for the air conditioner was not operating correctly.the dealer stated the main ignition fuse was blown.
Mazda 2007 cx-9 fwd touring model does not operate in snow causing safety concern.if tires start to spin the tcs system shuts off the fuel injectors if the car is going over i think 9 mph.you can shut off the tcs but it automatically engages over 9 mph.what this means is that if you are on a road even with a small amount of snow the car comes to a halt causing a serious safety concern.i have been close to being hit multiple times.there were two instances in 1 inch of snow where i had to park the car because i could not get up minor hills.most cars have the ability to shut off the tcs system but the mazda system automatically engages as i said above.please help.
Was driving on interstate at night in snow; unsafe and unknown area with just me and my daughter. Engine light came on and car immediately drove as if it were not operating on all cylinders. Took it to dealership and it had multiple misfire codes, 301, 351, 352, 354. Coils bad and pcm "fried." car is only 5 years old and last car payment made october 2012. I researched and found multiple complaints filed on-line regarding the exact misfire codes i experienced and pcm issues in this particular year, make and model. This problem is way too expensive to fix on a personal level. If mazda is aware that this has been an issue, they need to remedy it. I'm perfectly fine to pay for replacement parts at the time mazda recommends they are due; however i do not believe i need to personally pay for a pcm after 5 years of use when this appears to be a common problem in this make and model. I called corporate mazda to ask about any known pcm problems on 3/6/2012, reference # 146248920 and was not given any information. I was told to simply trust the technician. This answer is not acceptable. I believe mazda is very aware of this problem, and they need to remedy it. I will pay for new coils and new spark plugs as those are due, but mazda should replace the pcm.
Was driving on interstate at night. Engine light came on and car immediately drove as if it were not operating on all cylinders. Took it to dealership and it had multiple misfire codes, 301, 351, 352, 354. I researched and found multiple complaints filed on-line regarding the exact misfire codes i experienced and pcm issues in this particular year, make and model. This problem is way too expensive to fix on a personal level. If mazda is aware that this has been an issue, they need to remedy it. I do not believe i need to personally pay for a pcm when this appears to be a common problem in this make and model. I believe mazda is very aware of this problem, and they need to remedy it and replace the pcm.
Engine oscillationwhen at idle it oscillates more than 400 rpm when the compressor comes on, and sometimes the engine quits because the rpms drop more than 400.
2007 mazda cx9 shut off while driving. Consumer states that dealer told him the problem was a fuse. Consumer also was told that the compressor for the air conditioner was not operating correctly.the dealer stated the main ignition fuse was blown.
While driving on the williamsburg bridge there was a slight incline during this time the vehicle was trying to accelerate and that's when it started loosing power and started misfiring. Fortunately, this happened very early in the morning and there were no vehicles except mine. When i got to the other side of the bridge i got off the expressway immediately.
The contact owns a 2007 mazda cx9. The contact stated that the vehicle was parked in the residential garage when he smelled an extremely strong odor of fuel outside of the vehicle. There was also an overpowering gasoline odor from inside the vehicle when the vehicle was in motion. The vehicle was taken to both an independent mechanic and authorized dealer where they informed the contact that there was a rusty seam within the fuel tank. The part needed to make repairs was unavailable and the contact was advised that the dealer would repair the vehicle once the part became available. The contact planned to notify the manufacturer regarding the defect. The failure mileage was 103,568.updated 3/1/12
I took the car to pep boys and they told me to call because my whole gas tank is bad and it should have a recall on it .and also ford said the same....so my truck have a major gas leak and a rusted out gas system.
There is a systemic evap system issue where there is a leak that either shows that the gas cap is off or the check engine code for large evap leak. Message board traffic shows this as a problem across multiple year models and makes in the mazda cx line, especially the cx-9. Everyone, including myself, reports the same issue: light comes on, and then replace gas cap. Light comes back on and then it is multiple trips to the dealer for them to find where the evap leak is.
Traveling on interstate engine suddenly starts to stutter.push down on the gas and there is no power.car cannot go over 40 mph.engine light comes on.take car to my local mechanic.informed that ignition coils #1,2,4 are ruined.they are replaced, 12 hours later ignition coil #2 fails again.mechanic gives me mazda bulletin #01-026/11 calling out issues with pcm and how pcm will cause mis-firing of ignition coils causing the coils to fail prematurely.coil #2 when replaced was charred and split and was leaking oil. Mazda would not acknowledge problem and would not replace pcm or damaged coil caused by faulty pcm.
I took the car to pep boys and they told me to call because my whole gas tank is bad and it should have a recall on it .and also ford said the same....so my truck have a major gas leak and a rusted out gas system.
Was driving on interstate at night. Engine light came on and car immediately drove as if it were not operating on all cylinders. Took it to dealership and it had multiple misfire codes, 301, 351, 352, 354. I researched and found multiple complaints filed on-line regarding the exact misfire codes i experienced and pcm issues in this particular year, make and model. This problem is way too expensive to fix on a personal level. If mazda is aware that this has been an issue, they need to remedy it. I do not believe i need to personally pay for a pcm when this appears to be a common problem in this make and model. I believe mazda is very aware of this problem, and they need to remedy it and replace the pcm.
Was driving on interstate at night in snow; unsafe and unknown area with just me and my daughter. Engine light came on and car immediately drove as if it were not operating on all cylinders. Took it to dealership and it had multiple misfire codes, 301, 351, 352, 354. Coils bad and pcm "fried." car is only 5 years old and last car payment made october 2012. I researched and found multiple complaints filed on-line regarding the exact misfire codes i experienced and pcm issues in this particular year, make and model. This problem is way too expensive to fix on a personal level. If mazda is aware that this has been an issue, they need to remedy it. I'm perfectly fine to pay for replacement parts at the time mazda recommends they are due; however i do not believe i need to personally pay for a pcm after 5 years of use when this appears to be a common problem in this make and model. I called corporate mazda to ask about any known pcm problems on 3/6/2012, reference # 146248920 and was not given any information. I was told to simply trust the technician. This answer is not acceptable. I believe mazda is very aware of this problem, and they need to remedy it. I will pay for new coils and new spark plugs as those are due, but mazda should replace the pcm.
Traveling on interstate engine suddenly starts to stutter.push down on the gas and there is no power.car cannot go over 40 mph.engine light comes on.take car to my local mechanic.informed that ignition coils #1,2,4 are ruined.they are replaced, 12 hours later ignition coil #2 fails again.mechanic gives me mazda bulletin #01-026/11 calling out issues with pcm and how pcm will cause mis-firing of ignition coils causing the coils to fail prematurely.coil #2 when replaced was charred and split and was leaking oil. Mazda would not acknowledge problem and would not replace pcm or damaged coil caused by faulty pcm.
I have only had this car for one year.i bought it used and have had the "same" problem now "3" times and since i have not had it fixed at a "mazda" dealership because i am sorry i do not have the $$$ for this and i brought it to my own mechanic, mazda will not stand by this.the ignition coils have all been replaced now as well as the pcm and now i am told it needs the pcm to be replaced again.there are "numerous" complaints on the internet for this exact same issue and most have taken it to mazda dealerships and still have no resolution to this problem.the last coil actually melted and could have started a fire so i am running with 5 coils now instead of 6 until i can find out how to rectify this ongoing problem!i just put 4 new tires on the vehicle and have spent over $1000 already and can't afford to spend much more on this vehicle.mazda needs to stand by this problem!
We have had our mazda cx-9 since 2007.at 58,000 miles we noticed a "humming" noise.we took the vehicle into the mazda dealership since it was still under warranty.we got the run around stating it was our tires; however, it turned out the front wheel bearings were bad.they replaced the bearings and one year later we are having to replace the rear bearings.through research we are finding that mazda has a service bulletin issued 2/1/2008 about the rear bearings. Basically stating the noise is from an improper shape of the abs sensor and this is only covered if there is still a warranty on the vehicle.my question is if they know this is a problem then why is this issue not recalled because a frozen bearing is and can be very dangerous.mazda refuses to help replace our rear bearing since we are now at 74,000 mile and our warranty is out.all we keep getting is a run around by our local dealerships.we also have had problems with our driver side mirror.mazda replace the mirror a few weeks after we bought of cx-9 but it still shakes.
I was driving home on a busy interstate when my car started shaking and losing power. They car lost all power and i couldn't turn the steering wheel to get out of the way of other drivers. I was almost hit more than once by other cars. After having the vehicle towed and a licensed mechanic look at it, i was told the water pump failed and leaked water and coolant into my engine which completely disabled my engine.
The ptu transfer case is defective and needs to be replaced, and will cost almost as much as the car is worth. After some research, this is a very common problem due to the design that mazda has refused to acknowledge and recall for many years now. Common problems are explosion of the unit and toxic fumes and locking up of the power train. Please do your job and take action.
I have just learned about issues with the mazda cx9 and wheels falling off and i realized that is exactly what happened to me. I always took care of my cx 9 because i drive a lot for work and depend on my car very much, so when issues with the steering started i took it to sears for a wheel alignment since i had just replaced a new set of tires a couple of months before, it seemed ok after the alignment until again the small skip of the steering started every time i turn the wheel, i did think much of it until it started increasing. Every time i turned the wheel the skip was there, i decided to call my mechanic who always did all the car service and maintenance and he said to bring it in over the weekend to take a look, before i had the chance to bring it to him, as i was making a right turn the wheel came right off the transfer case and the arms, good thing i was just making a right turn, minutes before i was on the highway and i don't even want to think about what could have happened... I thought it had been just a freak accident and i was happy to be alive. I had the mechanic come and pick up the car from the street and after surveying the damages he had to replace both upper and lower arms on both sides and then he noticed that the transfer case had been damaged when the axel pulled away, so now we needed a new transfer case and it is not an easy job. Now that it is all done i found that it has happened many times, this is not right and makes me angry to know that the owners were not informed right away, i could have had my children in the car..
Takata recall - in the last 1 1/2 years, i've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the mazda dealer to see if they have the replacement.the dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that ii had previously make a complaint.
Toda mi familia ivamosen el free way de visita a una ciudad que se encuntra a una hora de donde nosotros radicamos cuando de reepente empeso a temblarse el motor lo lleve con mi mecnico me lo reviso completo y medijo que los brazos delanteros estaban daados al poco tiempo le prendi la luz del air bagl
For a couple of weeks, i've been noticing a hissing sound coming from my brakes on my 2007 mazda cx-9. I didn't think much of it at first until tonight. My sister was driving the car and said it was extremely hard to brake the car. I wanted to see what she was talking about, so i got in the car and as soon as i placed my foot on the pedal to start the car and put it into reverse to back out of the driveway, the hissing sound was very loud and much more noticeable than before. Once the car was in gear, the breaks were kind of stuck on. The car wouldn't go backwards in idle and when i pushed the gas for it to go there was a grinding sound coming from the wheels. I didn't like what was going on and didn't want to take it down the road. I decided to put it into drive and pull into the garage when the brakes failed completely. I couldn't push the pedal at all and the car kept rolling into the garage, so i had to slam on the e-brake and slam into park for it to stop so i wouldn't crash into the house. I saw a few other people with the same problem which led me here to report it. Mazda really needs to do something about this problem before someone seriously gets hurt or even killed. If this were to happen to me at road speeds when i needed to stop, there could have been wreckage, possible injures or even death.
On friday, october 18th 2013 i was involved in a near accident on my way home from work on interstate 99 off the 17th street exit near altoona pa. The brake system failed as i tried to come to a stop on the exit ramp. I placed my foot on the brake pedal and noticed i was not stopping. I could hear a hissing/air sound when i pressed down on the brake pedal. I had to pump the brakes, gear the car down in manual, and swerve off the road to avoid crashing into the car that was stopped in front of me. No dash lights were on giving me no warning that there was anything wrong with the brake system in the vehicle. Ii took my vehicle to the local mazda dealer and found out that the cause of the brake failure was a leaky master cylinder and that ruined the brake booster. I brought my car to my local dealer in good faith to see if mazda would replace the parts or at least provide the parts to fix the car since there was a prior investigation into the faulty master cylinders. I then was informed by the service department that their mazda representative has not heard of any investigations into the faulty master cylinders. So i contacted mazda directly via the customer service number. I spoke with a [xxx] and my complaint was filed with mazda documentation number 149440377. I was then informed that mazda was not willing to replace the parts needed to fix the car as the dealer's service department said the car was unsafe to drive. Total cost to fix the vehicle was $2300. This vehicle needs recalled and the faulty master cylinders need to be replaced by mazda before someone get killed.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
My vehicle's braking system had been functioning normally with the exception of the sound of a "hissing" when applying the brake when stopped at a red light.i stopped to get gas on may 3rd, 2015 and upon restarting the vehicle, the power assist on my brakes was gone.upon doing some research, i discovered that mazda had issued a special service recall that was vin specific on this exact issue; however, my vin # was not included therefore i was never notified.for those vehicles affected, mazda issued an extended warranty between the dates of march 31, 2014 - march 31, 2015 (ssp93 - http://www-odi.nhtsa.dot.gov/cars/problems/defect/results.cfm?action_number=pe14005&searchtype=quicksearch&summary=true).my vehicle did not present with the problem until 33 days past the expiration of mazda's extended warranty, and they now refuse to cover the cost i incurred to fix the problem.this vehicle was not suitable to drive once the power assist on the brakes failed.if my vin was not identified as part of the original recall, there are likely other vehicles that have or will experience this exact same problem - and they may not be as lucky to have it happen when they're stopped at a gas station like i was.if the power brake assist were to fail during normal driving, accidents and subsequent injury or loss of life could easily occur.this needs to continue to be investigated, and a full recall should be issued.
The contact owns a 2007 mazda cx9. While driving approximately 60 mph, the contact engaged the brake pedal repeatedly with force however there was a delayed response.the contact swerved off the road to prevent crashing into a proceeding vehicle. The vehicle was taken to an independent mechanic for diagnosis where the technician stated that the failure was contributed to the power brake booster. The contact planned to take the vehicle to an authorized dealer for repair. The manufacturer was not made aware of the problem. The approximate failure mileage was 68,000.
My daughters 2007 mazdacx-9, right rear wheel bearing has been replaced 3 times in the first 46,000 miles of ownership. The vehicle was purchased new and parts have been replaced at no cost.have been made aware there is a service bulletin from the factory stating rear bearing problem is due to an improperly installed or misshapen abs sensor. Bulletin states will only be replaced free during warranty.this problem could have serious ramifications to occupants if not permanently repaired because abs sensor is involved.
We have had our mazda cx-9 since 2007.at 58,000 miles we noticed a "humming" noise.we took the vehicle into the mazda dealership since it was still under warranty.we got the run around stating it was our tires; however, it turned out the front wheel bearings were bad.they replaced the bearings and one year later we are having to replace the rear bearings.through research we are finding that mazda has a service bulletin issued 2/1/2008 about the rear bearings. Basically stating the noise is from an improper shape of the abs sensor and this is only covered if there is still a warranty on the vehicle.my question is if they know this is a problem then why is this issue not recalled because a frozen bearing is and can be very dangerous.mazda refuses to help replace our rear bearing since we are now at 74,000 mile and our warranty is out.all we keep getting is a run around by our local dealerships.we also have had problems with our driver side mirror.mazda replace the mirror a few weeks after we bought of cx-9 but it still shakes.
Brake vacuum booster failed, brake fluid leaking into vacuum system.
While driving on the highway coming home from a trip i noticed that every time i hit a small bump the front end would move one direction and then come back hard the other way.when i returned home i took the car to my mechanic who informed my that my lower ball joints were extremely loose (1/2" of movement) and that i was lucky they did not fall out.he also said it was so bad that it wasn't even safe for him to test drive the car. Both sides had to have the following replaced: outer tie rod, lower control arm/ball joint, and the sway bar link.i feel very fortunate that i did not have a wheel come off while driving on the highway with my family as others have experienced with this same issue.
Yesterday (6/21/15) at approximately 630pm; my wife was driving our 2007 mazda cx9 grand touring (awd). As she was pulling out of a subdivision at approximately 10mph, she heard a loud bang and then immediately lost control of the vehicle. There was no other traffic in the vicinity and she was able to maintain control and get stopped. The right front passenger wheel at broken free of the suspension and steering mechanism. According to the repair shop the lower ball joint broke, pushed out and broke the axle shaft. Also the force of the shifting wheel/tire pushed the right quarter-panel into the right passenger door, making the door inoperable. I've heard of others with this same incident with the cx9. Fortunately this occurred at low speed, with no other traffic or pedestrians in the area.
Since the first day i had the new car it has pulled to the left, it has been in the shop 4 times to be fixed, each time i get the car back with the same pulling problem, on the final time it was in they tried to fix it 3 times unsuccessfully, they finally called me and told me there was nothing else they could do. Lemon mazda cx9 is a lemon.
I was dropping my children off to daycare turning into the parking lot and going over a bump when i heard a loud "pop" toward the front of the car - the car completely stopped dead - i got out to find the front right tire was cocked hard left and was off its control arm - some fluid was also leaking out of the axle area.this happened the monday morning after i received the recall notice from mazda this past weekend!i had the form in the car to call for service this week.i have called the service center but they have said they will not be able to look at the car until thursday - now i will have towing and rental expenses connected with this defect.fortunately no one in the car was hurt or that it didn't fail on the highway!
While backing out of my driveway the right front ball joint separated and then the pulled wheel away from the vehicle, pulling the axle out. We had to remove the wheel, insert the axle and put the wheel back on before we could even move the car onto the tow truck.
I have the same steering problem with my 2007 mazda cx-9 as noted in other complaints. Steers to the left automatically since day 1. Dealer has tried to adjust front end, tire pressure, etc. At least 2 or 3 times and have said they can't do anything else.
I have just learned about issues with the mazda cx9 and wheels falling off and i realized that is exactly what happened to me. I always took care of my cx 9 because i drive a lot for work and depend on my car very much, so when issues with the steering started i took it to sears for a wheel alignment since i had just replaced a new set of tires a couple of months before, it seemed ok after the alignment until again the small skip of the steering started every time i turn the wheel, i did think much of it until it started increasing. Every time i turned the wheel the skip was there, i decided to call my mechanic who always did all the car service and maintenance and he said to bring it in over the weekend to take a look, before i had the chance to bring it to him, as i was making a right turn the wheel came right off the transfer case and the arms, good thing i was just making a right turn, minutes before i was on the highway and i don't even want to think about what could have happened... I thought it had been just a freak accident and i was happy to be alive. I had the mechanic come and pick up the car from the street and after surveying the damages he had to replace both upper and lower arms on both sides and then he noticed that the transfer case had been damaged when the axel pulled away, so now we needed a new transfer case and it is not an easy job. Now that it is all done i found that it has happened many times, this is not right and makes me angry to know that the owners were not informed right away, i could have had my children in the car..
Was driving my car with children in it when the wheel fell off and axel cracked. It caused front end damage i couldn't get out of the driver side door because it wouldn't open. Had to pay to get all of that fixed. I just receive recall 8515g. My issue with this is that the recall does not correct the issue. The reason for the recall is that water get leak into the suspension and cause corrosion. Replacing just the control arms and ball joints does not prevent this from happening again. Water can still leak into the suspension and the new parts could could corrode, become loose and cause the same thing to happen again but this time it could result in more dire consequences. We were lucky i was traveling at a low rate of speed the first time it happened. This is forcing us to buy a new car when we still owe $8000 on the mazdaz we want to be reimbursed for this and the accident we had and the risk it out the lives of me and my children in. Furthermore mazda said there is a shortage of parts which means they won't replace if there is no sign of looseness. This is rediculous as my crash occurred a few months after being inspected. They are endangering lives
While my husband and i were driving down the freeway at approximately 70mph, our sunroof suddenly exploded -- not imploded from an object hitting the glass, but exploded, with the remaining glass shifted outwards and a huge section of glass from the middle completely missing.there was absolutely no object that hit the roof; the temperature outside was about 70 degrees, with the inside temperature a tad cooler at approximately 65 degrees; and the road around us was smooth and, as far as we could see, free from debris.we have photographs of the damage, and of the road where the incident occurred.i cannot figure out why a sunroof would so dangerously explode for (seemingly) no reason at all, unless the item was either defective, or was installed in the vehicle in an incorrect manner.this could have been far more serious than it was -- thankfully we had the sunroof cover closed, so what glass fell downward fell onto the cover, and the cars behind us were a relatively good distance behind us - though i'm still uncertain if they sustained any damage to their vehicle or person in the incident.because the explosion sounded much like a loud gunshot or other explosion right above us, both my husband and i violently ducked for cover -- a very dangerous proposition at 70mph on a busy highway in a large city.i severely strained my neck and shoulder, requiring medical attention and prescriptions to mange the pain and muscle stiffness.
Trailer hookups for my cx9 don't work. Have to pay a mechanic to re-wire.
Powered rear lift gate stud pulled out of the rear lift gate and it dropped.
All of the hindges on the doors makes a popping sound when you open each door to enter the vehicle i think they are going to fall off what i mean is the doors the sound is very annoying and embarrassing please help .
The contact owns a 2007 mazda cx-9. While driving 10 mph, the contact turned the steering wheel to the right and heard a loud banging sound. The vehicle was towed to an independent mechanic where it was diagnosed that there was a fractured ball joint and axle. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000.
Two weeks ago i brought in my car due to noise and steering issues.the right ball joint was found to be very loose and about to fail, so it was replaced.the mechanic looked at the left ball joint and determined it was tight and therefore did not recommend replacement.yesterday, while driving, the left ball joint failed.my tire got wracked and locked-up sending me into a skid.i had to be towed.the axle broke, plus the sway bar, strut and control arm all need to be replaced,between the two repairs, the cost is quite high.this could have been deadly at high speeds.
Takata recall - in the last 1 1/2 years, i've received numerous recall notices for the listed recalls and have taken my vehicle and called in to the mazda dealer to see if they have the replacement.the dealer keeps telling me that there are no replacements yet in the sytem. I don't have exact date that ii had previously make a complaint.
The vehicle started to have problems with the car shaking around 50mph. So we planned to have it looked at since we heard that this particular model has some known issues that may become severe. During the drive to the car shop (literally 1 mile from home) the axle/bearing or front suspension separated from the car!!! the front left wheel and joints separated from the car; the wheel looks like it was breaking off! we were driving around 15mph!no one was hurt and thank goodness it was around 11am so there was no traffic around to make things worse.the car had to be towed to the car shop which was only feet away from the scene, which was an added charge! *photos of incident are also available
Toda mi familia ivamosen el free way de visita a una ciudad que se encuntra a una hora de donde nosotros radicamos cuando de reepente empeso a temblarse el motor lo lleve con mi mecnico me lo reviso completo y medijo que los brazos delanteros estaban daados al poco tiempo le prendi la luz del air bagl
The contact owns a 2007 mazda cx-9. While the vehicle was being repaired per nhtsa campaign number: 15v451000 (suspension), it was brought to the contact's attention that the tread on the two front tires was worn due to the failure of the lower control arms and ball joints. The contact was informed that the tires needed to be replaced. The tires were not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 141,000.
The contact owns a 2007 mazda cx-9. While making a slight right turn at approximately 5 mph, an abnormal sound came from the front passenger side of the vehicle. The vehicle was towed to an independent mechanic where it was diagnosed that the inner and outer tie rod, ball joints, control arm, and axle needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 89,099.
On november 5, 2014 i had an accident in my mazda cx-9. The left front tire broke free from the car while i was entering the highway on an on-ramp. I was going about 50-55 mph and about to merge into the first highway lane when the left front ball joint failed without warning and resulted in thousands of dollars in damage to my car. An insurance claim was files and the damage was repaired. I could have dies since i lost control of the car while entering the highway. Thankfully there were no other vehicles coming at the moment. I have pictures and insurance documentation.
I purchased the 2007 mazda cx-9, from a used car dealership, and had it less than 24 hours, and as i was turning into my work place the ball joint on the front driver side broke.i was lucky it hadn't happened on the highway when i was going 70 mph .the dealership i bought it from was nice and fixed my vehicle free of charge.
I was dropping my children off to daycare turning into the parking lot and going over a bump when i heard a loud "pop" toward the front of the car - the car completely stopped dead - i got out to find the front right tire was cocked hard left and was off its control arm - some fluid was also leaking out of the axle area.this happened the monday morning after i received the recall notice from mazda this past weekend!i had the form in the car to call for service this week.i have called the service center but they have said they will not be able to look at the car until thursday - now i will have towing and rental expenses connected with this defect.fortunately no one in the car was hurt or that it didn't fail on the highway!
The passenger front wheel disconnected from the lower control arm, resulting in immediate loss of control of the vehicle. Fortunately the vehicle was being driven thru a residential area at a low speed.two months prior to the failure, the car had a front-wheel alignment, and the mechanic assured me that there was no detection of the imminent failure.i certainly do not wish to have this occur at highway speeds. I had both lower front ball joint/lower arm assemblies replaced. I still have the failed part in case you are interested.
Recall: ball joint corrosion from water leaking into the fitting.it was replaced 2 years ago for free due to the recall.now, the ball joints have again corroded, but dealer claiming this is not covered by the recall.
Since the first day i had the new car it has pulled to the left, it has been in the shop 4 times to be fixed, each time i get the car back with the same pulling problem, on the final time it was in they tried to fix it 3 times unsuccessfully, they finally called me and told me there was nothing else they could do. Lemon mazda cx9 is a lemon.
While backing out of my driveway the right front ball joint separated and then the pulled wheel away from the vehicle, pulling the axle out. We had to remove the wheel, insert the axle and put the wheel back on before we could even move the car onto the tow truck.
Was driving my car with children in it when the wheel fell off and axel cracked. It caused front end damage i couldn't get out of the driver side door because it wouldn't open. Had to pay to get all of that fixed. I just receive recall 8515g. My issue with this is that the recall does not correct the issue. The reason for the recall is that water get leak into the suspension and cause corrosion. Replacing just the control arms and ball joints does not prevent this from happening again. Water can still leak into the suspension and the new parts could could corrode, become loose and cause the same thing to happen again but this time it could result in more dire consequences. We were lucky i was traveling at a low rate of speed the first time it happened. This is forcing us to buy a new car when we still owe $8000 on the mazdaz we want to be reimbursed for this and the accident we had and the risk it out the lives of me and my children in. Furthermore mazda said there is a shortage of parts which means they won't replace if there is no sign of looseness. This is rediculous as my crash occurred a few months after being inspected. They are endangering lives
Lower ball joint in the front suspension separated causing the wheel to fall off rounding a corner......updated 08/20/15
Dealer wants to charge methe diagnostic fee of $170.00 before performing this recall, plus they said they are not taking any recalls
The contact owns a 2007 mazda cx-9. While driving at various speeds, the contact made a left turn and the steering wheel locked without warning. The contact stated that the tires began screeching, which prompted the contact to get out and inspect the vehicle. Upon further inspection, it was witnessed that the driver side tire shifted placement on the vehicle. The vehicle was towed to an independent mechanic where it was confirmed that the driver side lower control arm had separated from the ball joint. The vehicle was repaired; however, the failure recurred on the passenger side. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 106,710.
The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign numbers: 17v457000 (air bags) and 15v451000 (suspension) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact attempted to schedule a recall repair appointment however, there was no authorized dealer nearby. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Yesterday (6/21/15) at approximately 630pm; my wife was driving our 2007 mazda cx9 grand touring (awd). As she was pulling out of a subdivision at approximately 10mph, she heard a loud bang and then immediately lost control of the vehicle. There was no other traffic in the vicinity and she was able to maintain control and get stopped. The right front passenger wheel at broken free of the suspension and steering mechanism. According to the repair shop the lower ball joint broke, pushed out and broke the axle shaft. Also the force of the shifting wheel/tire pushed the right quarter-panel into the right passenger door, making the door inoperable. I've heard of others with this same incident with the cx9. Fortunately this occurred at low speed, with no other traffic or pedestrians in the area.
Takata recall. The contact owns a 2007 mazda cx-9. The contact received notification of nhtsa campaign numbers:16v356000 (air bags) and 15v451000 (suspension) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2007 mazda cx-9. While driving at 25 mph, the contact heard a loud abnormal noise. Upon inspecting the vehicle, the front passenger side tire turned perpendicular. The vehicle was taken to an independent mechanic. The technician diagnosed that the ball joint dislodged and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was 69,000.
Traveling low speed to make right hand turn into driveway. Heard pop and crunch from driver's side. Lost control, unable to steer vehicle. Exited vehicle to find driver's side wheel lodged into fender. Further inspection showed lower ball joint sheared/separated and allowed tire to flop over. Resulting damage included lower control arm, cv axle assembly, shock/strut assembly, tie rod, fender, and door. Very fortunate to be travelling at low speed when failure occurred.
We have had our mazda cx-9 since 2007.at 58,000 miles we noticed a "humming" noise.we took the vehicle into the mazda dealership since it was still under warranty.we got the run around stating it was our tires; however, it turned out the front wheel bearings were bad.they replaced the bearings and one year later we are having to replace the rear bearings.through research we are finding that mazda has a service bulletin issued 2/1/2008 about the rear bearings. Basically stating the noise is from an improper shape of the abs sensor and this is only covered if there is still a warranty on the vehicle.my question is if they know this is a problem then why is this issue not recalled because a frozen bearing is and can be very dangerous.mazda refuses to help replace our rear bearing since we are now at 74,000 mile and our warranty is out.all we keep getting is a run around by our local dealerships.we also have had problems with our driver side mirror.mazda replace the mirror a few weeks after we bought of cx-9 but it still shakes.
We were coming home from our son's baseball game when this incident occurred.there were 2 adults and 3 children in the car at the time of incident.we were traveling in the middle lane of a 3 lane highway and were going about 65 mph, which is the speed limit on this highway.out of nowhere, there was a very loud "pop" sound and you could feel the car shift a little bit.i was not able to control the vehicle at all.i put my foot on brake lightly to try and bring the car to a stop without slamming the brakes since we were on highway.the car briefly jerked to the left and then drifted to the right.it continued to drift to the right and i was able to bring to a complete stop about 2-3 feet from the edge of highway inside lane.the weather was clear and it was just starting to get dark.there were plenty of other vehicles traveling on highway at the time, but this happened at just the right time when there were no other vehicles to the left or right of us.if it would have happened 15 seconds earlier or later, it would have been impossible to avoid hitting another vehicle because i was unable to control where the car was going.it was definitely a very scary situation and we feel extremely lucky.since the car was undriveable, i had to call aaa to come get vehicle and take to local auto shop.they told me the ball joint completely snapped/separated and i would need new tie rods, ball joint, control arm, axle, quick strut and tire on front driver side.this was the second time this happened within 5 month period.the same thing happened to front passenger side 5 months earlier at low speed in a parking lot.we had repaired and then it happened again to the other side in this situation, which was much more dangerous situation.in both cases, the ball joint completely separated.
I was pulling into a driveway and my mazda cx 9 came to a sudden stop. When i got out of the car i realized that the suspension broke and the front drivers side wheel was no longer attached to the bearing.the car was not drivable and had to be towed...updated 08-12-15the consumer stated the part was replaced. Updated 08/25/15
The contact owns a 2007 mazda cx-9. The contact stated that when the steering wheel was turned, there was an abnormal noise. The failure occurred without warning. The contact received notification of nhtsa campaign number: 15v451000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 132,000. Vin tool confirms parts not available.
The contact owns a 2007 mazda cx-9. While driving approximately 35 mph and making a left turn, the contact heard a loud pop and the front passenger side wheel detached from the vehicle. The vehicle was towed to a dealer where it was diagnosed that the passenger side lower ball joint fractured and needed to be replaced and the axle fractured and lodged into the engine. The vehicle was later towed to an independent mechanic where it was repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.
So i was driving luckily on a back road and all of a sudden it felt like i hit something, now this was 12:30 p.m. Midday and me and my sister didn't see anything before the occurrence. So i looked in my rear view mirror and saw a tire in the middle of the road and i knew there was no way i missed a tire. So i preceded to turn around to go back to check it out, and when i got out to check it out it turned out to be my spare tire from under my car. Needless to say i was totally shocked, so i got down and looked under my car only to see some frayed wires sticking down from where the tire was mounted.
Trailer hookups for my cx9 don't work. Have to pay a mechanic to re-wire.
While driving on the highway coming home from a trip i noticed that every time i hit a small bump the front end would move one direction and then come back hard the other way.when i returned home i took the car to my mechanic who informed my that my lower ball joints were extremely loose (1/2" of movement) and that i was lucky they did not fall out.he also said it was so bad that it wasn't even safe for him to test drive the car. Both sides had to have the following replaced: outer tie rod, lower control arm/ball joint, and the sway bar link.i feel very fortunate that i did not have a wheel come off while driving on the highway with my family as others have experienced with this same issue.
The vehicle started to have problems with the car shaking around 50mph. So we planned to have it looked at since we heard that this particular model has some known issues that may become severe. During the drive to the car shop (literally 1 mile from home) the axle/bearing or front suspension separated from the car!!! the front left wheel and joints separated from the car; the wheel looks like it was breaking off! we were driving around 15mph!no one was hurt and thank goodness it was around 11am so there was no traffic around to make things worse.the car had to be towed to the car shop which was only feet away from the scene, which was an added charge! *photos of incident are also available
Since purchase the driver's side mirror vibrates when the car is driven over 40 mph.mazda is aware and will not attempt to fix it.the dealership replaced the mirror, noted the defect, but it is a design defect and there is nothing they can do and vibrating is worse than before replacement.mazda usa will do nothing with this safety problem.the vibrating is severe and it is a design defect that cannot be corrected by anyone but mazda.the defect makes the vehicle unsafe and it is a known defect in other mazda cx-9s.
The contact owns a 2007 mazda cx-9.while driving approximately 45 mph or greater, the driver side exterior mirror vibrates severely.there were no warning indicators prior to the failure.the vehicle was taken to the authorized dealer and the technician replaced the exterior mirror.recently, the failure recurred.the contact was concerned of the safety risk involved with the visibility.the failure mileage was 500 and the current mileage was unknown.
I have just learned about issues with the mazda cx9 and wheels falling off and i realized that is exactly what happened to me. I always took care of my cx 9 because i drive a lot for work and depend on my car very much, so when issues with the steering started i took it to sears for a wheel alignment since i had just replaced a new set of tires a couple of months before, it seemed ok after the alignment until again the small skip of the steering started every time i turn the wheel, i did think much of it until it started increasing. Every time i turned the wheel the skip was there, i decided to call my mechanic who always did all the car service and maintenance and he said to bring it in over the weekend to take a look, before i had the chance to bring it to him, as i was making a right turn the wheel came right off the transfer case and the arms, good thing i was just making a right turn, minutes before i was on the highway and i don't even want to think about what could have happened... I thought it had been just a freak accident and i was happy to be alive. I had the mechanic come and pick up the car from the street and after surveying the damages he had to replace both upper and lower arms on both sides and then he noticed that the transfer case had been damaged when the axel pulled away, so now we needed a new transfer case and it is not an easy job. Now that it is all done i found that it has happened many times, this is not right and makes me angry to know that the owners were not informed right away, i could have had my children in the car..
The vehicle started to have problems with the car shaking around 50mph. So we planned to have it looked at since we heard that this particular model has some known issues that may become severe. During the drive to the car shop (literally 1 mile from home) the axle/bearing or front suspension separated from the car!!! the front left wheel and joints separated from the car; the wheel looks like it was breaking off! we were driving around 15mph!no one was hurt and thank goodness it was around 11am so there was no traffic around to make things worse.the car had to be towed to the car shop which was only feet away from the scene, which was an added charge! *photos of incident are also available
I was dropping my children off to daycare turning into the parking lot and going over a bump when i heard a loud "pop" toward the front of the car - the car completely stopped dead - i got out to find the front right tire was cocked hard left and was off its control arm - some fluid was also leaking out of the axle area.this happened the monday morning after i received the recall notice from mazda this past weekend!i had the form in the car to call for service this week.i have called the service center but they have said they will not be able to look at the car until thursday - now i will have towing and rental expenses connected with this defect.fortunately no one in the car was hurt or that it didn't fail on the highway!
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