We found the following complaints for MAZDA CX-7 (2011)
Read complaints for MAZDA CX-7 (2011)
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Momentum mazda (49811 wilkinson blvd, gastonia, nc) was contacted and confirmed that the parts were not available for southern states due to northern states having priority. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 11/02/17*ljupdated 7/16/18
Takatarecall on august 30 2016 i was driving on the street breaking as i was approaching a red light when my 2011 mazda cx7 was rear ended and slid into another vehicle. My airbags did not deploy and i hit my head on the steering wheel. I received a letter in the mail today about a reacall with a bar code and numbers tk66253230. I do not have my police report they don't hand them out anymore in il where i liveas they are electronic now but i can go to the police station and purchase one.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. The vin was invalid.updated 07/13/17*lj
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Recall repairs not available .
We received the july 2016 recall notice from mazda for our vehicle. It states: "until this repair is performed, do not allow passengers to ride in the front passenger seat." in reviewing the recall information on your website, it says that the propellant (ammonium nitrate) can become unstable and cause a possible rupture. How can this occur only on the passenger side and not also the driver side of the same vehicle? shouldn't the car be parked and not driven until the repair is complete?
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). For months, the dealer was unable to determine when the parts would be supplied to the dealer. The dealer also indicated on three occasions that they would provide a loaner vehicle, but the contact never received one. The manufacturer was contacted numerous times and was unable to provide a time frame that the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
"takata recall" issued may 25, 2016 and we were just notified august 12, 2016. Remedy not yet available and mazda suggest the vehicle should not be driven. We have not had an accident yet, but if we do, how can we not drive a car that we own?we have to work to pay bills. How many months, and/or deaths, until a remedy is available?
Takata recalli got a letter in july 2017 from mazda about this airbag recall and i called 2 dealership about this recall and they said the parts are not available and i waited and waiteduntil now nov 29, 2017 but neither of them get back to me.i need to get this repaired as there's a risk involved.
Takata recall. The contact owns a 2011 mazda cx-7. The contact stated that the recall notice for nhtsa campaign number: 16v356000 (air bags) was received in may of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Third owner of vehicle. Got a notice from nhtsa and mazda due to registration of new to us vehicle on february 25, 2021. Set up appointment on february 26, 2021 with nelson mazda of cool springs for 10:15 a.m. On march 3, 2021. I informed the person that there were two recalls, but i only wanted the takata airbag recall done because i had already replaced the bad parts on the other recall with far superior aftermarket parts and therefore didn't need/want the other recall which was for defective ball joints. My wife dropped off the vehicle for the airbag recall. They informed us a little while later that we had to get both recalls done or they couldn't do either because they would get fined by mazda. I told the service manager that i already repaired the ball joint issue to my liking and that the bad parts were no longer on the vehicle. I would sign off on it. He said they couldn't do either. I asked him if was the refusing to do the airbag recall that has proven to be deadly and send my wife back on the road with a defective part instead of fixing it, he said yes. I contacted mazda customer care and spoke with a representative and kind of got the same response. I told her that the airbag recall and the ball joint recall are two different recalls not contingent on each other and rebuked her that my wife's life was worth less than a alleged fine that the dealer could get. I also told her that their refusal to do a recall on a known deadly defective part when the vehicle was there at the scheduled appointment time with parts in hand was illogical and put them in a liability legally now that they have refused to perform the mandated recall.
Takata recall.i was notified in july of2016 that my vehicle was recalled due to a defective airbag.i live in florida where temperatures and humidity are very high, so i am in a high risk area for a defective airbag.i checked with my dealer today -they are still awaiting replacement airbags.it is of utmost importance that you remedy this problem, as i am planning a long distance trip this xmas and i have notified my mazda dealer of this.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall nhtsa #17v-429; also recall nhtsa #16v-593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable." have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several mazda service centers.
Takata recall- i was notified march 2017 that my vehicle was part of the recall campaign 16v-356 and that passengers should not ride in my vehicle until the airbag was replaced.now it appears that recall was superceded by another, campaign 17v-429, but mazda does not show my vehicle included when i key in the vin online or call their customer service number 800 222-5500.the airbag has not yet been replaced and i want the work done asap.my husband refuses to ride in the vehicle and the wait for repair has been unacceptable.i understand that vehicles in zone a are currently being repaired.my vehicle was first registered in california and i lived there up until a short time ago when i moved to oregon.i believe the humidity in eureka (my former home) may have affected the airbag and think my vehicle should still be part of this campaign for replacement.no one at mazda or nhtsa can explain why my vehicle was included in the first recall campaign and not the second if the problem has not been rectified.the nhtsa customer service rep said that i may get a letter in the future about the recall, but at present her database did not list it.i don't think this is an appropriate response.if the vehicle is dangerous, it needs to be repaired and i have waited long enough for that to happen.if i, or anyone else in my vehicle is hurt or killed because of this negligence, there will be legal action taken.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the remedies for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) but the parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact made several calls and was placed on hold with no confirmation on when an appointment may be scheduled. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. While driving 30 mph, the contact's vehicle was rear ended by another vehicle. The air bags did not deploy. The contact sustained a whiplash and a concussion. Medical attention was received. A police report was not filed. The vehicle was taken to a collision shop for repairs. The cause of the failure was not determined. The contact stated that the vehicle was included in nhtsa campaign number: 18v717000 (air bags), which was unrelated to the crash. The manufacturer and dealer were not notified. The failure mileage was 94,470.
2011 mazda cx-7.consumer writes in regards to replacement parts not available to repair passenger airbag inflator and front lower control arm ball joint recall notices.consumer has another vehicle complaint in artemis.
"takata recall" my car has been under recall since may 2016.by manufactors direction, i should not use the car because of danger to passingers.we are a 2 person family, and this is our only transport.five (5) months has put a serious strain on us.i believe this defect should have been solved in a more timely manner.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was called and the contact left voice messages. The manufacturer was made aware of the failures. The manufacturer advised the contact to make an appointment with the dealer. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall... Received notice to immediately take car in for recall. Call to make appointment to have recall fix. Only to be told, we din't have the part and it might be awhile before receive it.we'll call you back when we get the part, in the meantimei'm driving a unsafe vehicle !
Takata recalli received notice of the recall. I called a mazda dealership to schedule the replacement of the takata airbag.i was told i had to wait until i receive a second notice.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recalli received a letter in july, 2016 informing me of the recall and asking me to wait until further notice from mazda.they suggested i not have anyone ride in the passenger seat until repaired. I called mazda dealer 10-18-16 and still do not have parts. That suggestion is not tenable and what about the danger to the driver?i feel this is an unreasonable amount of time to wait for this recall to be taken care of and repaired.thank you.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers:16v356000 (air bags) and 16v593000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Took my car to get a alignment due to the shaking of the wheel when coming to a stop, when taking my car to be look at, i was advised that the control arm of my car was bad, in which i wasn't aware of. On may 1st i had the control arm replaced. Now i received letters an calls about the airbag recall. On june 15th took my car to jake sweeney mazda after receiving a call about the recall. While in the waiting room waiting for the airbag to be repaired, the service person [xxx] came back out and told me that i had another recall for the lower control arm of the car, in which i just had repaired on may 1st, unaware of the recall, which i found out on june 15th. After explaining to them what had happened, he told me that he needed to still fix what had already been done, with the updated parts. On june 16th, i submitted my reimbursement request on june 18th i received an e-mail back stating that all repairs done by third party would be my responsibility. I tried calling and speaking with an supervisor, who still advised me that it was my responsibility. So i explained to them that it is my responsibility to know when their parts are recalled without receiving letters are calls about it. I paid $855.80 to get the lower control arms repaired. I provided them with the copy of my bank account, along with the receipt copy of the third party vendor who fixed the repairs. I would like to be reimbursed for my $855.80.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
Takata recall- received notices that new inflator is ready to be installed and must take to dealer to replace, no local dealers have the part or know when they will get it, so it is impossible to have it replaced or be notified when parts are available
Takata recall. The contact owns a 2011 mazda cx7. The contact received notification of nhtsa campaign number: 16v356000 (air bags) but the part was not available for the recall remedy. The contact had not experienced a failure however was concerned for their safety. The manufacturer was not notified of the issue due to the contact not being able to speak to a representative. Parts distribution disconnect.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v356000 (air bags). The part do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v593000 (suspension) and 16v356000 (air bags). The dealer was unable to determine when the manufacturer would supply the parts for several months. The manufacturer was uncertain as to when the parts would be available. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 mazda cx-7. The contact received a recall notification for nhtsa campaign number: 16v356000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v356000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
1. Warning illuminator light on indicating driver/passenger airbags may require repair and/or immediate attention. 2. Rear tail light: bulb has become so hot the bulb is literally burning through the red casing of the break light - condensation or wiring is causing the bulb to overheat.
My headlights keep going out. I have to put in new head light bulbs every few months.i have changed the head light bulb on both sides for an entire year.currently my right head light is out again. I purchased another bulb and have to pay for a mechanic to fix my head light this week.
The head lights and tail lights have been replaced over three times in least than two years. The condensation on the covers makes it difficult seeing where one is driving. This i believe is a safety issue. This condensation has also caused my radio to lose its sound. The battery will not start if it rains or its cold.
Purchased vehicle on 2/27/2011.1)dec 27 2011 replaced drivers headlamp.2)4/18/12battery issue.car would need jump starts randomly3)8/18/12passenger headlamp replaced4)11/5/12battery replaced5)12/21/12drivers headlamp replaced6)7/1/13 drivers headlamp replaced.went to 2 different dealers to replace items.both dealers assured me there is nothing wrong with electrical and it was just one of those things.unfortunately 4 headlamps and a battery within 2 years of owning the vehicle is just right.
The contact owns a 2011 mazda cx-7. The contact stated when he turned the vehicle on and shift into drive gear all five doors fail to lock unless he manually locked them. The failure was not diagnosed by a dealer or local mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Updated 1/16/14the consumer stated when the vehicle was in drive, the doors would not lock automatically.
For the last 2 years i have been trying to get our headlights to work properly with no success. Even when both dim headlights are working they are so dimm we can't drive with them and if one of them goes out we might as well not have a headlight. I have a vw and if one of it's low beam lights is out it is 100 times brighter than the mazda with both low beams. This is very dangerous because if we are out at night we have to use the high beams which blinds on coming traffic. I have taken it to jim ellis mazda twice and the first time i didn't even get home with out the light falling out. Took it back and they assured me if was fixed but it wasn't and now the service rep nor the service manager will even return my call. I have had it to 3 different local shops and they can't fix it either. One of them finally got the light from falling out and replaced them both with the brighest light we could find and they are still very very dimm. I have also spent hundreds of dollars on this issue so it is not only dangerous but very disappointing not to mention very dangerous. Thanks,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 mazda cx-7. The contact stated that the instrument panel lights were not adequately illuminated during daylight. The adjustment for the lighting would not make them brighter and he was unable to distinguish the gauges. The vehicle was taken to an authorized dealer who stated that they could not adjust the lighting any further and later advised that the lights were illuminated according to specifications. The vehicle was not repaired. The contact called the manufacturer and a complaint was filed. The current mileage was approximately 2,400 and the failure mileage was 792.
Car accelerates when idling in drive or reverse even with foot on brake. Causes many near accidents when parking or idling. Seems to be connected with ac compressor. This is very dangerous and should be recalled and fixed.
My car will lunge forward when idle and with my foot on the brake.it's very dangerous and has nearly caused an accident on several occasions.this has been occurring since i bought the car used in 2013.
Purchased (new) - july 4th, 2011.one month in, the front driver tire blows out on the 55 freeway in costa mesa. The car is driven to the dealer the next day - to have a tire placed on. The price was surely "surprise surprise" - $250.00. We push to know why the tire was so expensive, it's because the size is new for this size vehicle and there's one maker of the tire. Bridgestone. We pay for it begrudgingly, and go about our way. February 6th, 2015, 3 years, 6 months of owning the vehicle.the vehicle history is good, maintenance is excellent (my wife is a therapist for children with autism so that's why vehicle choice was extremely important - traveling client to client in administering therapy sessions) and without warning, she cannot reverse.car can drive forward, yet is losing power when the automatic attempts to shift from 1st to 2nd gear, so it jumps from first to 3rd. We take the vehicle to browning mazda in cerritos and we are advised that the transmission needs to be replaced ($3,200.00). 3 years 6 months 64,262 miles, excellent maintenance history, & this vehicle needs a new transmission? this felt like a terrible joke. The power train warranty?3y/60k. Expired just over 4,000 miles ago. We contact mazda (corporate) & are advised later in the day that they would pay half of the ticketed amount. That's still egregious as there wouldn't be a vehicle sold if most buyers knew that at such ridiculously low mileage, the transmission would fail them. We retrieve the vehicle and have it looked at for two more opinions and apparently there are no codes indicating the transmission is bad, yet it's obviously the transmission according to the mechanic as indicated simply by the test drive.
The contact owns a 2011 mazda cx-7. The contact stated that while driving approximately 65 mph with the air conditioner activated, the vehicle was making a banging and rattling sound. The contact stated the sound was also heard when the turbo was activated. The failure would occur with or without the air conditioner activated. The vehicle was taken to the dealer who was unable to diagnose the failure. The vehicle was not repaired. The approximate failure mileage was 14.
From the day i purchased my cx7 the brakes were not working properly and the air conditioner made loud banging noises and does not get cold. When i was at my wits end and took cx7 to dealer at 9,600 milesmazda said i had a bad master cylinder and replaced it.when the master cylinder was replaced my check engine light came on.mazda ordered another master cylinder and a brake booster.when these were replaced my check engine light came on again.mazda said my engine was running on a lean mixture and corrected this.the check engine light is off cx7 runs very roughly.only use premium gasoline and synthetic motor oil.mazda field representative advised me and dealer that loud noise from air conditioner is normal and typical of all similar mazda vehicles.i have this documentationregarding a/c in writing from mazda.air conditioner barley gets car cool, is ineffective when temperature is ninety degrees.my brakes are slightly better, but still low and soft.cx7 runs extremely rough and is getting very poor gas mileage.
The contact owns a 2011 mazda cx-7. The contact stated that the front head lamps would not project more than 10 feet in front of the vehicle. The contact stated that the vehicle was taken to the dealer and new bulbs were installed, however, the failure persisted. The contact stated that the lens cover was foggy and stated that the high beams had to be engaged while driving at night. The manufacturer was not made aware of the failure. The approximate failure mileage was 44,000. Updated 11/18/15*lj
The head lights and tail lights have been replaced over three times in least than two years. The condensation on the covers makes it difficult seeing where one is driving. This i believe is a safety issue. This condensation has also caused my radio to lose its sound. The battery will not start if it rains or its cold.
Dim lights keep burning out all other lights work fine
From the time i purchased this vehicle the headlights would retain moisture and fog up.this has supposedly been repaired by mazda, but recurs and results with poor headlight illumination.the illumination provided by my headlights is reduced considerably due to this defect.i have 17,000 miles on this vehicle now and have repeatedly tried to have this problem corrected.i believe this defect to impose a danger.
Every since i first purchased my car, my door handles are very loose, i've had to get the driver one fixed and it's loose again. It causes me to not be able to use that door. All my windows will not go up once i put them down and they are also making noises. My headlights are dimmer from when i first purchased the car, and i have to keep replacing them because they keep going out.
I purchased the vehicle used in may of 2013i only had the vehicle 2 days and had to replace the drivers head light. On december 17th the drivers headlight went out again and on the 19th of december the passenger headlight has gone out.
Purchased vehicle on 2/27/2011.1)dec 27 2011 replaced drivers headlamp.2)4/18/12battery issue.car would need jump starts randomly3)8/18/12passenger headlamp replaced4)11/5/12battery replaced5)12/21/12drivers headlamp replaced6)7/1/13 drivers headlamp replaced.went to 2 different dealers to replace items.both dealers assured me there is nothing wrong with electrical and it was just one of those things.unfortunately 4 headlamps and a battery within 2 years of owning the vehicle is just right.
The headlight bulbs burn out multiple times a year and on top of that, the lens have fogged up to the point that i was forced to replace the headlamps. The car was not drivable during dusk, night and dawn hours. The fog seems to be from the inside, since no amount of exterior cleaning would help. The rear break lights are also fogged up and the inside red plastic is also melted. These are some major safety issues. I have replaced the headlamps, but it seems like the new ones will have the same issue in the years to come.
Low beam headlights frequently, every three to four months, go out. Lighting is so poor when they do work that we do not use the vehicle after dark if at all possible and then use the high beams to operate safely.
The contact owns a 2011 mazda cx-7. When the low beam headlights were activated, they did not illuminate brightly enough. The vehicle was taken to g&g car and truck supercenters (308 s 2nd ave, dodge city, ks 67801, (866) 692-7707), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 53,000.
From the time i purchased this vehicle the plastic lens on the xenon headlights has been cloudy.the vehicle is garaged and presently has just 15,000 miles.the cloudy headlight lens reduce visibility.the dealer from the date of delivery states cloudiness is normal.
Defective taillight assembly:both brake light taillight assembly have melted inside the taillight assembly. Since reporting this to my mazda dealer i have seen the same problem in other mazda cx-7's. This is a huge safety concern:title 49: transportation part 571'federal motor vehicle safety standards subpart b'federal motor vehicle safety standards 571.108 standard no. 108; lamps, reflective devices, and associated equipment. S14.4.1.4.1.3 where the sample device does not have uniform spectral characteristics in all useful directions, color measurements must be made at as many directions of view as are required to evaluate the color for those directions that apply to the end use of the device.s14.4.1.4.2.1 red. The color of light emitted must fall within the following boundaries: y = 0.33 (yellow boundary); y = 0.98 − x (purple boundary).the 2017 florida statutes title xxiii motor vehicles; chapter 316 state uniform traffic control; 316.221 taillamps '(1) every motor vehicle, trailer, semitrailer, and pole trailer, and any other vehicle which is being drawn at the end of a combination of vehicles, shall be equipped with at least two taillamps mounted on the rear, which, when lighted as required in s. 316.217, shall emit a red light plainly visible from a distance of 1,000 feet to the rear, except that passenger cars and pickup trucks manufactured or assembled prior to january 1, 1972, which were originally equipped with only one taillamp shall have at least one tail lamp...it seems that either the mazda does not want to fix the problem, or my mazda dealer does not want to take responsibility by replacing the defective taillight assembly. The taillight assembly should either be replaced at no cost or redesigned in a way to stop the melting from occurring.i have reported to this defect to our local mazda dealer.
Headlight assembly fogged up on the inside causing bad illumination at night. Although it seems to be sealed properly, moisture is still entering assembly.
Car was purchased may 2011.i cannot remember when it all started. All repairs were made at jim ellis mazda, cobb pkwy, marietta, ga from purchase until sept. 2017 when i became fed up. My headlamps fogged up after a year or so, they said it was normal.my headlamp bulbs had to be replaced every 3 to 6 months and, now they are replaced every 2-3 months.all bulbs were purchased from mazda yet all bulbs died out within 3-6 months.in the past 6 months, headlamp bulbs were replaced four times.4 nights ago, i was stopped by the police due to no headlights. The police watched while i checked day time running lights, high beams, low beams and, at 9 p.m. Late evening georgia/est, i had no running lights.i took the car to mazda roswell the next morning.when i described the problem, stephanie johnson, service advisor manager immediately recognized the problem by inquiring how often i had to change my bulbs in the car. No service advisor had previously asked that question at the marietta service department & noone has ever advised to use only mazda parts.unfortunately, i received a call from mazda 3 days later alleging that my headlight assembly was fried because i did not use mazda manufactured bulbs. Mazda is billing me $130 for the diagnostic though they knew what the problem was without looking at the car, & is charging me $313 to replace and repair the headlight assembly when my headlights have had a shortage for 6 of the 7 years that i owned the car. I stopped using mazda service after 6 years because not only could they not find or fix the consistent headlamp problem but mazda service would find a repair that i had not complained of. In fact, i once took the car in & brought my own higher quality headlamps & mazda returned my car w/o replacing the burned out bulbs. This car was defective when sold but not rising to the level of lemon law complaints.
The low beam head lights are very dim, replaced bulbs several times and can not see 10 feet in-front of car.took to dealer and they replaced a part on both low beam head lights but i still cannot see 10 feet in-front of vehicle.
Low beam and high beam headlights burn out multiple times each year.
Takata recall.low beam headlights are always blowing out. Have to replace every 6 months or sooner
Low beam and high beam headlights burn out multiple times through out the year. The low beam on either side burn out and have to be replaced more frequently than the high beams.
The headlight lenses on both sides are faded and dull; visibility is limited the tail light lenses on both sides are faded and dull
My headlights keep going out. I have to put in new head light bulbs every few months.i have changed the head light bulb on both sides for an entire year.currently my right head light is out again. I purchased another bulb and have to pay for a mechanic to fix my head light this week.
The controls essential for vehicle operation (speedometer, tachometer, transmission gear placement), otherwise known as the center "cluster" controls are illuminated regardless if headlights are on or off. This vehicle is not equipped with automatic headlights, thus making this issue more pressing. When the dash controls are illuminated, you forget to turn on your head lamps to make yourself visible to other vehicles. Mazda stated that the dash controls are illuminated in order to make gauges more visible. My whole argument has been that if i am having even the slightest difficulty seeing my dashboard due to poor lighting (whether it be cloudy, dark, dusk, etc.) my head lamps should be on. If the dash is illuminated, you will forget to turn on your head lamps. This has already caused one accident, and i am afraid that it may lead to more in the future.
Headlights on the car go out frequently while driving at night.i have to change them 3-4 times a year on both sides.this is becoming a serious problem and a huge expense as the headlights cost $30 a piece.
Defective taillight assembly. They are both "melting" from the inside and have reported to the dealer and warranty carriers to no avail. They responded that i must have changed the bulbs for aftermarket ones and that could have possibly overheated and melted the assembly. I have not changed the bulbs until today (i bought the car new from the dealer). 8 out of 10 cx-7's i see have the same issue, both tail lights melting. Looks like snow inside the assembly. This is a huge safety concern that could lead to potential accidents. Dealer does not want to take responsibility but i feel they should be replaced at no cost.
Low beam headlights continuously need replacing...averaging a set every six months. The bulbs are blown when first turned on or while driving on the highway. Extremely dangerous at night in rural areas. Do not use lights during the day unless raining.
I bought this car november of 2013 i have had to replace both headlights once and the right headlight twice.the headlight covers either retain moisture or heat up to the point that it is burning the lights out or melting the cover. The covers are so fogged up that i have to have the lights on bright all the time to have enough light to see. There is an obvious defect most people don't have to replace headlight every 4 to 6 months.
I had to replace the lower headlight several time on the passenger side since purchase in 2013. Two time after the bulb was replace the light went out while i was driving home at night. Again as of may 4, 2016 the headlight us not working.
1. Warning illuminator light on indicating driver/passenger airbags may require repair and/or immediate attention. 2. Rear tail light: bulb has become so hot the bulb is literally burning through the red casing of the break light - condensation or wiring is causing the bulb to overheat.
My front headlights are so dim i can hardly see when driving after dusk.even with the high beams on i can only see about two car lengths in front of me.they look fogged up.i was getting gas last week and a gentleman came over and asked if he could clean my headlights...free of charge but he felt it was too dangerous for me to drive.i told him i agreed but that they couldn't be cleaned.he did give it a try but it was futile. The film that seems to be covering the lens is on the inside...or i think it is because it cannot be scrubbed off.it is really scary driving home from work and new light bulbs did not make any difference.i believe it is a manufacturer's defect that if just being ignored.
For the last 2 years i have been trying to get our headlights to work properly with no success. Even when both dim headlights are working they are so dimm we can't drive with them and if one of them goes out we might as well not have a headlight. I have a vw and if one of it's low beam lights is out it is 100 times brighter than the mazda with both low beams. This is very dangerous because if we are out at night we have to use the high beams which blinds on coming traffic. I have taken it to jim ellis mazda twice and the first time i didn't even get home with out the light falling out. Took it back and they assured me if was fixed but it wasn't and now the service rep nor the service manager will even return my call. I have had it to 3 different local shops and they can't fix it either. One of them finally got the light from falling out and replaced them both with the brighest light we could find and they are still very very dimm. I have also spent hundreds of dollars on this issue so it is not only dangerous but very disappointing not to mention very dangerous. Thanks,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 mazda cx-7. When the low beam headlights were activated, they did not illuminate brightly enough. The vehicle was taken to g&g car and truck supercenters (308 s 2nd ave, dodge city, ks 67801, (866) 692-7707), but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 53,000.
From the day i purchased my cx7 the brakes were not working properly and the air conditioner made loud banging noises and does not get cold. When i was at my wits end and took cx7 to dealer at 9,600 milesmazda said i had a bad master cylinder and replaced it.when the master cylinder was replaced my check engine light came on.mazda ordered another master cylinder and a brake booster.when these were replaced my check engine light came on again.mazda said my engine was running on a lean mixture and corrected this.the check engine light is off cx7 runs very roughly.only use premium gasoline and synthetic motor oil.mazda field representative advised me and dealer that loud noise from air conditioner is normal and typical of all similar mazda vehicles.i have this documentationregarding a/c in writing from mazda.air conditioner barley gets car cool, is ineffective when temperature is ninety degrees.my brakes are slightly better, but still low and soft.cx7 runs extremely rough and is getting very poor gas mileage.
I was driving at a normal rate of speed on a fairly busy street when the car just suddenly decelerated, causing the car behind me to swerve to narrowly avoid me. Thankfully he also avoided hitting anyone else. My car continued to move forward, but with no ability to accelerate. I managed to get clear of traffic and was able to get the car to a repair place nearby.i was told that the entire throttle body was bad, and that it would have to be replaced.the car is a 2011, less than 60k miles on it with regular oil changes and has never had any issues until this. The complete and immediate deceleration seems quite dangerous in my opinion. And having done some reading online, this seems to be a fairly common problem that mazda is aware of yet has done nothing to rectify.
On-going issues with gas pump shutting off at pump. Took car to get it check. Back and forth with dealer to fine issue for over several months period. Engine warning light came on twice. Customer request dealer to check fuel systems. Gas leak discovered, along with clogged fuel vapor lines. Spider webs near fuel lines. Customer suspect fuel system defect. Dealer suggest fuel system replacement. Since out of warranty, customer reach out to manufacturer.
The contact owns a 2011 mazda cx-7. The contact stated when he turned the vehicle on and shift into drive gear all five doors fail to lock unless he manually locked them. The failure was not diagnosed by a dealer or local mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Updated 1/16/14the consumer stated when the vehicle was in drive, the doors would not lock automatically.
The contact owns a 2011 mazda cx7. The contact stated that the doors automatic lock system failed and they do not lockautomatically. The door can only be locked manually. The dealer reprogrammed the door lock system; however, the failure was not corrected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 5,000 and the current mileage was 28,500.
On 4/18/18 - while driving vehicle, all of a sudden and with no warning, pushing gas pedal, it reved up into gear, stayed there and then all of a sudden banged into next gear and proceeded to do the same through the remaining gears.then the at light illuminated. I turned the car around and drove back to the office (this was at lunch time).when i left the office for the evening, the car now would not go into reverse.i ended up having it towed to a transmission shop.i was told that it needed a new transmission.now i would probably be inclined to agree but the car does not even have 65k miles on it!!!everyone i have talked to said that is not normal for a transmission to go with that few miles on it.something is very wrong here.
Car was stationary at the time. I was attempting to back out of a driveway, and the car would not engage into reverse. I was ableto push it out and drive it to smithaven mazda. This car was able to run in drive but would bog down when the transmission would try to shift. The dealership was closed at the time and the next day i spoke to the service manger at mazda and he performed a diognostic on the car. He called later that day to inform me that the transmission was blown and the cost to replace it would be $4,300. This car has 72,000 miles on it and was purchased new in 2011. The car has been serviced at the dealership and every recomended repair and scheduled maintenaince was performed. I am interested in contacting mazda of america to complain about a failed transmission on a car that was well maintained and was not driven abusively.so far i have had repair estimates from $3,000 to $4,300 at the dealership. I have read of complaints of transmission falures with other mazda cx7 owners. Mazda should be held responsible for this defective car part ,considering a car that was very well maintained at the dealer. Mazda offered no apology or explanation as to why this transmission would fail on a car with this mileage and maintenance record.
The contact owns a 2011 mazda cx-7. The contact stated when he turned the vehicle on and shift into drive gear all five doors fail to lock unless he manually locked them. The failure was not diagnosed by a dealer or local mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 4,200. Updated 1/16/14the consumer stated when the vehicle was in drive, the doors would not lock automatically.
On 12/14/2015, i was driving about 60-65 mph on a maryland highway at around 10am.i was in the next lane beside the fast lane.the 2011 mazda cx7 started to decelerate.i looked down at the gages to make sure i didn't inadvertently go into neutral. I was still in drive.i hit the brake, not coming to a complete stop, and then stepped back on the gas, pushing the gas pedal to the floor and the car would not accelerate.it went down to about 20 mph.in my rearview mirror i saw a tractor trailer coming toward me and there was no where i could move, and i could not see on the other side of the trailer to go into the next lane without hitting another vehicle.i was hit in the rear by the trailer.i had on my seatbelt and the airbag did not deploy.i checked for cars in the fast lane and slowly moved onto the shoulder.the driver of the truck followed me.i purchased the car used last year from mile one in baltimore, md.the car fax for the vehicle was great, with no issues.i got oil changes every 6k miles, my last one being in september 2015, at jiffy lube.this was my first instance with any acceleration and deceleration issues.if there was an issue, i did not get any indication light on my dash board that there was an issue.
The transmission just all of a sudden would not reverse the vehicle
Vehicle exhibits sudden acceleration. Approx 25% to 35% of the time vehicle will lurch forward when accelerating from a stop. Vehicle behaves as if the accelerator if pressed down all the way, even though it is barely engaged. Sometimes the acceleration is so strong that the tires will break loose. Sudden acceleration starts at about 2mph and stops by 10mph. Approx 5% to 10% of the time will happen in reverse as well.on approx. Nov 1, 2014 this sudden acceleration caused an crash while the vehicle was being parked.
Purchased (new) - july 4th, 2011.one month in, the front driver tire blows out on the 55 freeway in costa mesa. The car is driven to the dealer the next day - to have a tire placed on. The price was surely "surprise surprise" - $250.00. We push to know why the tire was so expensive, it's because the size is new for this size vehicle and there's one maker of the tire. Bridgestone. We pay for it begrudgingly, and go about our way. February 6th, 2015, 3 years, 6 months of owning the vehicle.the vehicle history is good, maintenance is excellent (my wife is a therapist for children with autism so that's why vehicle choice was extremely important - traveling client to client in administering therapy sessions) and without warning, she cannot reverse.car can drive forward, yet is losing power when the automatic attempts to shift from 1st to 2nd gear, so it jumps from first to 3rd. We take the vehicle to browning mazda in cerritos and we are advised that the transmission needs to be replaced ($3,200.00). 3 years 6 months 64,262 miles, excellent maintenance history, & this vehicle needs a new transmission? this felt like a terrible joke. The power train warranty?3y/60k. Expired just over 4,000 miles ago. We contact mazda (corporate) & are advised later in the day that they would pay half of the ticketed amount. That's still egregious as there wouldn't be a vehicle sold if most buyers knew that at such ridiculously low mileage, the transmission would fail them. We retrieve the vehicle and have it looked at for two more opinions and apparently there are no codes indicating the transmission is bad, yet it's obviously the transmission according to the mechanic as indicated simply by the test drive.
Left/driver side front seat (manual) height adjustment is inoperable. The seat is stuck in highest position. A driver can no longer adjust seat to a proper driving height. This occurred in december 2015vehicle will be serviced by a mazda dealership in next few day's-dealership service adviser states they need to examine seat to order the part's. I had inquired about purchasing a new front seat.
From the day i purchased my cx7 the brakes were not working properly and the air conditioner made loud banging noises and does not get cold. When i was at my wits end and took cx7 to dealer at 9,600 milesmazda said i had a bad master cylinder and replaced it.when the master cylinder was replaced my check engine light came on.mazda ordered another master cylinder and a brake booster.when these were replaced my check engine light came on again.mazda said my engine was running on a lean mixture and corrected this.the check engine light is off cx7 runs very roughly.only use premium gasoline and synthetic motor oil.mazda field representative advised me and dealer that loud noise from air conditioner is normal and typical of all similar mazda vehicles.i have this documentationregarding a/c in writing from mazda.air conditioner barley gets car cool, is ineffective when temperature is ninety degrees.my brakes are slightly better, but still low and soft.cx7 runs extremely rough and is getting very poor gas mileage.
Abs malfunction indicator lights are constantly on. Inspection revealed that the electrical cable for the front passenger side abs sensor was broken. I am concerned about why and how this could happen to a system designed for personal safety and hope for improvement of design to prevent damage or breakage to this cable. I am also concerned that this issue was not treated with the attention it should have as it is a safety issue. I was told that it could be spliced together at a cost of $60.00. Really? is this safe to do? this seems to be a design flaw and believe it should be covered by the manufacturer.
From the time i purchased my mazda cx7 in august 2011 i felt the brakes did not apply properly.there was an incident in 2011 when i applied the brakes and the cx7 did not stop i had to bring the cx7 to a stop by turning off the engine.when to dealer and told no problem found.i was sick and did not drive cx7 regularly again until april 2013.cx 7 still had brake problems and this time told master cylinder was bad and it was replaced.after leaving dealer the check engine light came on and was told cx7 was running on a lean mixture and this was corrected.check engine light came on again and now told brake booster was bad.brake booster ordered and to be installed in a day or two.as also experiencing a problem with air conditioning.when unit first turned on there is a very loud banging noise.system only cools when traveling over 50-mph.system does not cool when in traffic.a/c does nothing when temperature over ninety degrees.i believe a/c is affecting performance of turbo on my cx7.mazda field engineer said that the morning banging noise i am getting is typical of all similar vehicles.this vehicle is serviced every 3,000 miles at which time new synthetic motor oil and filter are installed.the private mechanic that i use advises me that he believes a/c to be faulty and turbo not to be performing correctly.my mechanic said brake master cylinder was defective from the beginning.
2011 mazda cx-7.consumer writes in regards to vehicle brake system corrosion and damages.the consumer requested to be reimbursed for the repairs.
Recall repairs not available .
Recall date of august 10, 2016.i received notice from mazda north american operations that my car is subject of this front lower control arms.to date january 11, 2017 i have not received another notification from mazda informing me that replacement parts are available.i believe this time period of 158 days is beyond a reasonable amount of time to have made the notice for bringing in the vehicle for repair.i expect that i will be contacted to set an appointment for that repair within the next 30 days.
Manufacturer recall number 9716hi have to mazda dealership for this recall issue because the sterling wheel is tight to turn the wheels and the dealership declines to fix this problem answering that mazda had hold on the parts and there is no supply.so wanted help regarding this matter.
Takata recall nhtsa #17v-429; also recall nhtsa #16v-593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable." have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several mazda service centers.
Waiting on repair parts from aug 2016 recall notification..aug 10,2016manufacturer recall number-9716hnhtsa recall number-16v-593recall statusrecall incomplete, remedy not yet availableas a result of this looseness, a rattle may occur at ball joint of lower control arm. After extended operation in such condition, the ball joint and lower control arm may separate, causing a loss of steering control and increasing the risk of a crash. It has been 8 months since being notified and they still have not received the replacement parts to repair this issue.
The steering is out of control, could not park straight and signal light when turning does come off when steer the car.hard to drive the car straight very dangerous when hitting the road slow down bump. The shock absorb is stock since less than 30 miles should be replaced as recalls.front light bulb went out. This car current miles is only 53,500. Local mazda dealer says recall for steering column replacement has not send by mazda manufacturer.who can get this steering resolve i am very concern and did not want to get accident.
Front suspension ball joint fitting:upon either receiving or learning of the safety recall notice last year, my wife and i contacted our local mazda dealer, ferman mazda of brandon 9809 e adamo drive tampa, fl 33619, last year. She was told that parts were not currently available for our vehicle and that they started repairs in the northeast, before winter arrived, and we would be contacted summer (2018). The summer has come and is on its way out and we still have not been contacted. My wife called our mazda dealership on monday 18 september 2018, she was told she needed to bring in the notice, assuming from mazda, regarding the recall notice. My question is: do one need the actual notice or can one use the nhtsa recall notice to carry out the recall.
Manufacturer recall number: 9716hsummary:water may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in looseness of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After extended operation in this condition, in the worst case the ball joint and lower control arm may separate.safety risk:the vehicle may experience significant loss of steering control, increasing the risk of a crash.remedy:dealers will replace the lower control arms.as of date, i have not received any communication as to when the lower control arms will be replaced on my vehicle.
Recall parts still not available, not in a timely manner ???????recall was posted aug. 2016.9716h & 16v-593
Front suspension ball joint fitting.water may enter the front suspension ball joint fitting.driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint causing corrosion.as a result the ball joint loosens and a rattle may occur.extended operation in this condition will deteriorate the ball joint and the lower control arm could separate.significant loss of steering control may increase the chance of a fatal crash.at this time we are experiencing a small rattle in the front.
Mazda never got back to me concerning the lower control arm recall. It's been over a year and can't get any answer. Called mazda at 702 784-1100 several times.don't remember when initially contacted.
Waiting too long for remedy to recall on front suspension ball joint fitting that may effect steering.
"takata recall" issued may 25, 2016 and we were just notified august 12, 2016. Remedy not yet available and mazda suggest the vehicle should not be driven. We have not had an accident yet, but if we do, how can we not drive a car that we own?we have to work to pay bills. How many months, and/or deaths, until a remedy is available?
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (steering); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Momentum mazda (49811 wilkinson blvd, gastonia, nc) was contacted and confirmed that the parts were not available for southern states due to northern states having priority. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 11/02/17*ljupdated 7/16/18
There was a recall on my vehicle in oct 2016 , i had already lost control of my vehicle and had an accident insept 2016 and had to pay insurance fees storage fees and lost wages due to accident. Mazda sent me a letter as of march 2018 saying that thet now have the parts to fix it after 6 months..i was driving down the street and lost control of steering and crashed into a parked car. I would like to find out how i can be compensated because i lost control of the vehicle because of defect
The contact owned a 2011 mazda cx-7. While driving 40 mph, the steering wheel turned to the left and failed to maneuver without warning. The vehicle crashed into an embankment, hydroplaned, and crashed into another embankment. Thedriver's side air bags deployed over the top of the steering wheel and upwards toward the roof of the vehicle. The contact sustained a cracked chest plate, left shoulder ligament damage, a head concussion, and nerve and spinal damage. Medical attention was provided at the hospital. A police report was filed. The vehicle was towed to an independent mechanic and deemed a total loss. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue and advised the contact to replace the vehicle, but no further assistance was provided. The failure mileage was approximately 108,000.
Drive side front tire came off while driving about 20 mph. Ball joint separated. Car slide hit cub and tire on passenger side was hit and blew out. There is recall on ball joint. I did not get notice.
The contact owns a 2011 mazda cx-7. The contact stated that the recall notice for nhtsa campaign number: 16v593000 (structure:body) was received in august. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available. The contact had not experienced a failure. Vin tool confirms parts not available.
Automatic door lock system locked all doors and would not release.there is no mechanical over ride and the drive was trapped in the car.after attempting release multiple times the lock released and the driver could exit by climbing over the center console and exiting the passenger door.when outside the car and attempting to unlock it the door handle fell off.if this had been an emergency or a car fire the driver would have died.this isn't the first time this happened to a mazda cx7 because there is a utube procedureto fix the problem.mazda needs to recall these vehicles and fix the problem with a mechanical over ride procedure.i don't know if the cx5 and cx9 have the same problem but my guess is yes.the vehicle was stopped in store parking lot.the vehicle had not been in ab accident.
Every since i first purchased my car, my door handles are very loose, i've had to get the driver one fixed and it's loose again. It causes me to not be able to use that door. All my windows will not go up once i put them down and they are also making noises. My headlights are dimmer from when i first purchased the car, and i have to keep replacing them because they keep going out.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (bill alexander flightline mazda, located at 1350 e 32 nd yuma, az 85365) where it was confirmed that the parts were on backorder. The dealer stated that they would call the contact when parts were available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/17/17*lj
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The dealer was called and the contact left voice messages. The manufacturer was made aware of the failures. The manufacturer advised the contact to make an appointment with the dealer. The contact had not experienced a failure. Parts distribution disconnect and vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received a recall notification for nhtsa campaign number: 16v593000 (suspension) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
2011 mazda cx-7.consumer writes in regards to replacement parts not available to repair passenger airbag inflator and front lower control arm ball joint recall notices.consumer has another vehicle complaint in artemis.
Waiting on repair parts from aug 2016 recall notification..aug 10,2016manufacturer recall number-9716hnhtsa recall number-16v-593recall statusrecall incomplete, remedy not yet availableas a result of this looseness, a rattle may occur at ball joint of lower control arm. After extended operation in such condition, the ball joint and lower control arm may separate, causing a loss of steering control and increasing the risk of a crash. It has been 8 months since being notified and they still have not received the replacement parts to repair this issue.
The contact owns a 2011 mazda cx-7. While driving 60 mph, the contact heard a creaking sound coming from the wheels. The vehicle was not taken to a dealer or mechanic; however, the contact scheduled an appointment with cascade autocenter (148 easy st, wenatchee, wa 98801). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure, but had previously been made aware of the fact that the contact had received notification of nhtsa campaign number: 16v593000 (suspension). At the time, the manufacturer stated that parts were not available. The approximate failure mileage was 87,000. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). The parts to do the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
I filed a complaint on 05/02/17 stating that recall 9716h has not been completed. I have called my selling dealer several times only to be told the parts are not available. The recall letter i received from mazda states the recall in question should be completed in areasonable time, i do not accept the time to date is reasonable. I received the recall notice dated october 2016. Seven months later the parts are still not available. This is totally inacceptable. The recall letter also states this is a safety issue that could cause loss of control and result in a crash. I did call with a complaint on 05/02/17 odi 10983032, but can not find this on line.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the remedies for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Front suspension ball joint fitting.water may enter the front suspension ball joint fitting.driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint causing corrosion.as a result the ball joint loosens and a rattle may occur.extended operation in this condition will deteriorate the ball joint and the lower control arm could separate.significant loss of steering control may increase the chance of a fatal crash.at this time we are experiencing a small rattle in the front.
Aug 10,2016manufacturer recall number9716hnhtsa recall number16v-593recall statusrecall incomplete, remedy not yet available. I received recall notice 2 years ago, but nothing since!
Recevied a letter from mazda regareding a recall on our car october 2106 as of today( november 2017) still getting a run around on the issue. One year since the recall and still the issue is not fixed.
Severe clunking noise from front driver wheel when driving on most roads.noise is believed to be related to the failing ball joint.manufacturer has an open recall 9716h / nhtsa recall number 16v-593.despite the recall notice being issues on august 10, 2016 (18 months ago), the status is "recall incomplete, remedy not yet available" according to the dealer.the vehicle is not safe to drive and mazda has no timeframe for a fix.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Front suspension ball joint fitting:upon either receiving or learning of the safety recall notice last year, my wife and i contacted our local mazda dealer, ferman mazda of brandon 9809 e adamo drive tampa, fl 33619, last year. She was told that parts were not currently available for our vehicle and that they started repairs in the northeast, before winter arrived, and we would be contacted summer (2018). The summer has come and is on its way out and we still have not been contacted. My wife called our mazda dealership on monday 18 september 2018, she was told she needed to bring in the notice, assuming from mazda, regarding the recall notice. My question is: do one need the actual notice or can one use the nhtsa recall notice to carry out the recall.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Recall repairs not available .
The steering is out of control, could not park straight and signal light when turning does come off when steer the car.hard to drive the car straight very dangerous when hitting the road slow down bump. The shock absorb is stock since less than 30 miles should be replaced as recalls.front light bulb went out. This car current miles is only 53,500. Local mazda dealer says recall for steering column replacement has not send by mazda manufacturer.who can get this steering resolve i am very concern and did not want to get accident.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers:16v356000 (air bags) and 16v593000 (suspension). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The vin was unknown. The contact had not experienced a failure. Vin tool confirms parts not available...updated 06/27/17
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (mazda of lake lanier, 2355 browns bridge rd, gainesville, ga 30504, (770) 535-2200) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. South tacoma mazda (6027 s tacoma way, tacoma, wa 98409, (253) 722-2888) was contacted, but was unable to repair the vehicle due to the parts not being available. The manufacturer was also notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*ln
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
In march 20, 2018 i have received a safety recall letter from mazda (po box 1091, royal oak, mi 48068); safety recall 9716h, nhtsa campaign no. 16v-593.i called the service department, suburban mazda, 37911 grand river ave., farmington hills mi 48335 (248-471-0800) where the service manager informed me about non availability of the required part at that time (04-18-2018). Manager stated once the service department will receive the part they will contact me to perform the repair.as of today (sept. 17, 2018) the mazda, suburban imports of farmington hills, service department did not notify me about availability of the part and the scheduling of the repair.
Received notification from mazda that there is a problem with front suspension ball joint fittings that they issed a recall and they should be checked and if necessary replaced.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the dealer (lee partyka chevrolet mazda isuzu truck, 200 skiff st, hamden, ct 06518; (203) 288-7761) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
There is a recall nhtsa 16v593 regarding the suspension on this vehicle.i own a mazda cx7 sgt xa with 24,000 miles.wanted to trade this vehicle in and acura dealer advised about recall and stated they could not accept as trade until recall is fixed.contacted mazda and was advised that the parts are not available to replace the lower control arms.mazda advised that they will notify me in mid september about implementing a remedy.i am left in the situation that i can not trade in this vehicle should i want to.
Nhtsa recall number16v-593 summarywater may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in looseness of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After extended operation in this condition, in the worst case the ball joint and lower control arm may separate.recall statusrecall incomplete. Remedy not yet availableremedydealers will replace the lower control arms.safety risk descrpitionthe vehicle may experience significant loss of steering control, increasing the risk of a crash.manufacturer recall number9716h
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (morrie's inver grove mazda, 10 mendota rd e, inver grove heights, mn 55077, (651) 691-4873) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There was a recall on my vehicle in oct 2016 , i had already lost control of my vehicle and had an accident insept 2016 and had to pay insurance fees storage fees and lost wages due to accident. Mazda sent me a letter as of march 2018 saying that thet now have the parts to fix it after 6 months..i was driving down the street and lost control of steering and crashed into a parked car. I would like to find out how i can be compensated because i lost control of the vehicle because of defect
On 8/10/16 i received notification number 16v-593 from nhtsa stating that the lower control arms on this vehiclemay be defective and should be replaced.mazda has to this date done nothing to address and remedy this problem.
The contact owns a 2011 mazda cx-7. The contact stated that nhtsa campaign number: 16v593000 (suspension) exceeded a reasonable amount of time for repair. The contact received the recall notification in october of 2016. The dealer was not contacted or made aware of the failure. The manufacturer was contacted at 1-800-222-5500, option 6; however, the call disconnected. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called burdick mazda at (315) 455-7051 located at 5885 cir dr e #350, cicero, ny 13039 where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. (vin tool confirms parts not available/parts distribution disconnect). ...updated 10/23/17 updated 10/27/17
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
I received a recall notice for ball joints however no parts were available at the time to correct the problem.waited over a year and the ball joint let go so i was unable to drive my mazda.i took it to the repair shop and had it fixed.3 months later i received anotice from mazda that the parts were in.i called mazda 3 times asking for a reimbursement as i had to pay out of my own pocket for a recall that they were unable to fix.i have not received any calls back. I would like to be compensated for my out of pocket costs to repair the ball joints.
Takata recall. The contact owns a 2011 mazda cx7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension) but the parts were not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The contact made several calls and was placed on hold with no confirmation on when an appointment may be scheduled. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repairs. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension). For months, the dealer was unable to determine when the parts would be supplied to the dealer. The dealer also indicated on three occasions that they would provide a loaner vehicle, but the contact never received one. The manufacturer was contacted numerous times and was unable to provide a time frame that the parts would be supplied to the dealer. The contact had not experienced a failure. Parts distribution disconnect. Vin tool confirms parts not available.
Takata recall nhtsa #17v-429; also recall nhtsa #16v-593 (manufacturer recall #9716h) front suspension/steering recall. Attempted to obtain replacements at mazda in texas, was always told "parts unavailable". Recently attempted to obtain replacements in oregon, was also told "parts on order/unavailable." have not had any accidents related to these recalls, just difficulty obtaining replacement parts from several mazda service centers.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Modern mazda dodge ram (68 waterbury rd, thomaston, ct) was contacted and confirmed that the parts were not available for the recall remedy. The dealer stated that they would not expedite the parts because they felt it was not a safety issue. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Nhtsa recall number16v-593manufacturer recall number9716hsummarywater may enter the front suspension ball joint fitting. Driving on roadways during the winter months in areas that use roadway salts can lead to salt and water intrusion into the ball joint, causing corrosion, which can result in looseness of the ball joint in the fitting. As a result of the looseness, a rattle may occur at the lower control arm ball joint. After extended operation in this condition, in the worst case the ball joint and lower control arm may separate.recall statusrecall incomplete. Remedy not yet availableremedydealers will replace the lower control arms.safety risk descrpitionthe vehicle may experience significant loss of steering control, increasing the risk of a crash.
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign numbers: 16v356000 (air bags) and 16v593000 (suspension); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. Vin tool confirms parts not available.
I received a notice on october, 2016 that there might exist a defect to my mazda cx-7 2011 model with the front suspension lower arm ball joint fitting during driving.i have not received a notice to have a repair done.i feel that it may be unsafe to drive y car.why is mazda corporation allowed to take so long in addressing this issue?
The contact owns a 2011 mazda cx-7. The contact received notification of nhtsa campaign number: 16v593000 (suspension) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer at heritage mazda bel air 710 belair rd, bel air, md 21014 (877) 399-3075 was contacted and confirmed that the parts were not available for the recall remedy. The contact also mentioned that the dealer informed her to make an appointment to have the vehicle inspected. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms were not available.
Purchased (new) - july 4th, 2011.one month in, the front driver tire blows out on the 55 freeway in costa mesa. The car is driven to the dealer the next day - to have a tire placed on. The price was surely "surprise surprise" - $250.00. We push to know why the tire was so expensive, it's because the size is new for this size vehicle and there's one maker of the tire. Bridgestone. We pay for it begrudgingly, and go about our way. February 6th, 2015, 3 years, 6 months of owning the vehicle.the vehicle history is good, maintenance is excellent (my wife is a therapist for children with autism so that's why vehicle choice was extremely important - traveling client to client in administering therapy sessions) and without warning, she cannot reverse.car can drive forward, yet is losing power when the automatic attempts to shift from 1st to 2nd gear, so it jumps from first to 3rd. We take the vehicle to browning mazda in cerritos and we are advised that the transmission needs to be replaced ($3,200.00). 3 years 6 months 64,262 miles, excellent maintenance history, & this vehicle needs a new transmission? this felt like a terrible joke. The power train warranty?3y/60k. Expired just over 4,000 miles ago. We contact mazda (corporate) & are advised later in the day that they would pay half of the ticketed amount. That's still egregious as there wouldn't be a vehicle sold if most buyers knew that at such ridiculously low mileage, the transmission would fail them. We retrieve the vehicle and have it looked at for two more opinions and apparently there are no codes indicating the transmission is bad, yet it's obviously the transmission according to the mechanic as indicated simply by the test drive.
Took my car to get a alignment due to the shaking of the wheel when coming to a stop, when taking my car to be look at, i was advised that the control arm of my car was bad, in which i wasn't aware of. On may 1st i had the control arm replaced. Now i received letters an calls about the airbag recall. On june 15th took my car to jake sweeney mazda after receiving a call about the recall. While in the waiting room waiting for the airbag to be repaired, the service person [xxx] came back out and told me that i had another recall for the lower control arm of the car, in which i just had repaired on may 1st, unaware of the recall, which i found out on june 15th. After explaining to them what had happened, he told me that he needed to still fix what had already been done, with the updated parts. On june 16th, i submitted my reimbursement request on june 18th i received an e-mail back stating that all repairs done by third party would be my responsibility. I tried calling and speaking with an supervisor, who still advised me that it was my responsibility. So i explained to them that it is my responsibility to know when their parts are recalled without receiving letters are calls about it. I paid $855.80 to get the lower control arms repaired. I provided them with the copy of my bank account, along with the receipt copy of the third party vendor who fixed the repairs. I would like to be reimbursed for my $855.80.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The head lights and tail lights have been replaced over three times in least than two years. The condensation on the covers makes it difficult seeing where one is driving. This i believe is a safety issue. This condensation has also caused my radio to lose its sound. The battery will not start if it rains or its cold.
On-going issues with gas pump shutting off at pump. Took car to get it check. Back and forth with dealer to fine issue for over several months period. Engine warning light came on twice. Customer request dealer to check fuel systems. Gas leak discovered, along with clogged fuel vapor lines. Spider webs near fuel lines. Customer suspect fuel system defect. Dealer suggest fuel system replacement. Since out of warranty, customer reach out to manufacturer.
2011 mazda cx-7.consumer writes in regards to unsatisfactory customer service at dealership with repairs and rental vehicle service.*ldthe consumer stated the only vehicle the dealership offered was a truck. The consumer is handicapped and it was difficult to enter and exit the vehicle. Updated 07/13/2017
Every since i first purchased my car, my door handles are very loose, i've had to get the driver one fixed and it's loose again. It causes me to not be able to use that door. All my windows will not go up once i put them down and they are also making noises. My headlights are dimmer from when i first purchased the car, and i have to keep replacing them because they keep going out.
I was driving at a normal rate of speed on a fairly busy street when the car just suddenly decelerated, causing the car behind me to swerve to narrowly avoid me. Thankfully he also avoided hitting anyone else. My car continued to move forward, but with no ability to accelerate. I managed to get clear of traffic and was able to get the car to a repair place nearby.i was told that the entire throttle body was bad, and that it would have to be replaced.the car is a 2011, less than 60k miles on it with regular oil changes and has never had any issues until this. The complete and immediate deceleration seems quite dangerous in my opinion. And having done some reading online, this seems to be a fairly common problem that mazda is aware of yet has done nothing to rectify.
Car accelerates when idling in drive or reverse even with foot on brake. Causes many near accidents when parking or idling. Seems to be connected with ac compressor. This is very dangerous and should be recalled and fixed.
The car has a acceleration problen when you are on a drive on a stop position or on a red light.
Car was purchased may 2011.i cannot remember when it all started. All repairs were made at jim ellis mazda, cobb pkwy, marietta, ga from purchase until sept. 2017 when i became fed up. My headlamps fogged up after a year or so, they said it was normal.my headlamp bulbs had to be replaced every 3 to 6 months and, now they are replaced every 2-3 months.all bulbs were purchased from mazda yet all bulbs died out within 3-6 months.in the past 6 months, headlamp bulbs were replaced four times.4 nights ago, i was stopped by the police due to no headlights. The police watched while i checked day time running lights, high beams, low beams and, at 9 p.m. Late evening georgia/est, i had no running lights.i took the car to mazda roswell the next morning.when i described the problem, stephanie johnson, service advisor manager immediately recognized the problem by inquiring how often i had to change my bulbs in the car. No service advisor had previously asked that question at the marietta service department & noone has ever advised to use only mazda parts.unfortunately, i received a call from mazda 3 days later alleging that my headlight assembly was fried because i did not use mazda manufactured bulbs. Mazda is billing me $130 for the diagnostic though they knew what the problem was without looking at the car, & is charging me $313 to replace and repair the headlight assembly when my headlights have had a shortage for 6 of the 7 years that i owned the car. I stopped using mazda service after 6 years because not only could they not find or fix the consistent headlamp problem but mazda service would find a repair that i had not complained of. In fact, i once took the car in & brought my own higher quality headlamps & mazda returned my car w/o replacing the burned out bulbs. This car was defective when sold but not rising to the level of lemon law complaints.
The contact owns a 2011 mazda cx7. The contact stated that the windshield became cracked without warrant. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 18,000.
My wife was driving to work yesterday morning when she heard a loud noise that sounded like a gunshot.she immediately noticed glass flying off of the top of the car.apparently the sunroof exploded.there were no other cars around my wife at the time so it did not get hit by a rock or any other debris from the road. The good thing is that while my wife was shaken up over the incident, she did not wreck the car and the inner shade was shut so there was no glass in the interior of the car.i took photos of the sunroof and the remaining glass is pushed up as if someone kicked it from the inside of the vehicle.i can email the photos if they are needed.i searched the internet for any complaints of sunroofs exploding on mazda vehicles and to my surprise there were a number of people who experienced the same problem.i think that this is a real safety issue.i have contacted mazda about the incident and am waiting for a response but when i spoke with the service manager at the dealership where i purchased the car, she stated that she had never heard of anything like my wife experienced.all of the other complaints that i found on the internet stated that they contacted mazda and that nothing was ever done to rectify the situation.
The contact owns a 2011 mazda cx7. The contact stated that at engine startup, a cracking noise emitted from the windshield. The vehicle was not taken to the dealer and the manufacturer was not made aware of the failure.the vehicle was not repaired.the failure mileage was 300 and the current mileage was 2600. When the car has been sitting or now on these cold day the windshields makes a cracking sound as the car warms up. This happens almost daily. Am afraid it may shatter. Updated 1/20/2012
Drive side front tire came off while driving about 20 mph. Ball joint separated. Car slide hit cub and tire on passenger side was hit and blew out. There is recall on ball joint. I did not get notice.
The contact owns a 2011 mazda cx-7. While driving at unknown speeds, an abnormal noise was heard coming from the front of the vehicle. The vehicle was taken to cardinaleway mazda mesa (6343 e test dr, mesa, az 85206, (480) 401-5212) to be diagnosed, but the cause of the failure was undetermined. The vehicle was taken to an independent mechanic where they informed the contact that there were two loose lug nuts on the front driver's side tire and both rear tires. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000. Consumer bought new tires.
Ii have received preliminary notice on october 2016 of a recall on my mazda cx-7 front lower control arms.i have not received any further notice.i believe it is not safe to continue driving this vehicle without remedy of this issue.mazda is not compliant with getting this issue fixed.please fie my compliant with the rpoper authority so this issue can be resolved!
The contact owns a 2011 mazda cx-7. While driving at unknown speeds, an abnormal noise was heard coming from the front of the vehicle. The vehicle was taken to cardinaleway mazda mesa (6343 e test dr, mesa, az 85206, (480) 401-5212) to be diagnosed, but the cause of the failure was undetermined. The vehicle was taken to an independent mechanic where they informed the contact that there were two loose lug nuts on the front driver's side tire and both rear tires. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 44,000. Consumer bought new tires.
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