Enter VIN number
Get the most accurate report for the vehicle. Basic information is FREE




We found the following complaints for LEXUS IS (2012)

Read complaints for LEXUS IS (2012)


The top convertible motor got broken about two years after i bought it so i went back to the dealership and luckily it was under warranty so they replace it but now the one they put on that time now it's broken again and they want to charge me to get fixed.

Urgent safety recall front pass. Airbag inflator which can result in serious injury or death - no parts available & lexus unable to give an eta for part.unacceptable.what recourse do i have?

I was rear ended by a car at a high rate of speed and pushed into the car in front of me.none of my air bags deployed.

My lexus 2012 is 250 accelerated on its own, brakes did not engage after depressing them x2, and then i crashed into a truck. Air bag did not deploy. Reported to lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. When speaking to representatives at lexus to report incident i was told by 2 reps on 2 occasions that this has happened to other vehicles that were the same make and model. Disturbing

Takata recallmy local dealer does not have the parts necessary to remedy the problem. They put me on a wait list and said it could take 2 months for the them to get the parts. This is lexus san diego

Hi , my first name is [xxx] last name is [xxx] ,my mailing address is [xxx].i has a lexus is 250 2012, 86000 mile last 10 month ago my car has a recall mail replacement air bag from lexus,but my car was in a good condition every thing is function good with no any problem, but after i took my car to the lexus of towson location 1040 york rd , towson, md 21204 .after they replacement my car air bag .my car was went on a warning light note that air bag off ,so it means air bag not working properly ,but before that my car has non of the light problem everythingis good. I call the lexus of townson.told them my car was a warning light after the recall replacement air bag, they told me that i has to paid for300.00$ for diagnostic and adding labor and moreto fix forthe air bag warning light. So after my cousin told me driving with air bag warning light on couldbe danger, because any time hasaccident the vehicle air bag may not project the passage,so i schedule appointmenti told them my car issue after they recall air bag replacement . I told them the dealer has to respond for this. At the final i takes my car home because they asked for 300.00$ diagnosticand adding over thousand for labor and more .because i always busy for my family i has to takes my mom to check up her high blood pressure and other thing every week. So i contract thelexus headquarter they told me the same thing, i keep contract them and today i call them and known that they close my case , but i never receiver any email that mycase was close. I need my air bag light offwarning light getfix. And thank for reading this .. I hope the dealer will fix my car air bag warning light for the passage side to get fix thank and stay safe ... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The top convertible motor got broken about two years after i bought it so i went back to the dealership and luckily it was under warranty so they replace it but now the one they put on that time now it's broken again and they want to charge me to get fixed.

Hi , my first name is [xxx] last name is [xxx] ,my mailing address is [xxx].i has a lexus is 250 2012, 86000 mile last 10 month ago my car has a recall mail replacement air bag from lexus,but my car was in a good condition every thing is function good with no any problem, but after i took my car to the lexus of towson location 1040 york rd , towson, md 21204 .after they replacement my car air bag .my car was went on a warning light note that air bag off ,so it means air bag not working properly ,but before that my car has non of the light problem everythingis good. I call the lexus of townson.told them my car was a warning light after the recall replacement air bag, they told me that i has to paid for300.00$ for diagnostic and adding labor and moreto fix forthe air bag warning light. So after my cousin told me driving with air bag warning light on couldbe danger, because any time hasaccident the vehicle air bag may not project the passage,so i schedule appointmenti told them my car issue after they recall air bag replacement . I told them the dealer has to respond for this. At the final i takes my car home because they asked for 300.00$ diagnosticand adding over thousand for labor and more .because i always busy for my family i has to takes my mom to check up her high blood pressure and other thing every week. So i contract thelexus headquarter they told me the same thing, i keep contract them and today i call them and known that they close my case , but i never receiver any email that mycase was close. I need my air bag light offwarning light getfix. And thank for reading this .. I hope the dealer will fix my car air bag warning light for the passage side to get fix thank and stay safe ... Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

The top convertible motor got broken about two years after i bought it so i went back to the dealership and luckily it was under warranty so they replace it but now the one they put on that time now it's broken again and they want to charge me to get fixed.

The contact owns a 2012 lexus is250. Contact stated that while driving at 70 mph, several unknown warning lights illuminated and the vehicle loss motive power. The contact was unable to restart the vehicle. The highway patrol provided fuel and the vehicle restarted and operated as intended. A dealer was not contacted. The vehicle experienced the failure intermittently. The vehicle was taken to an independent mechanic who inspected the vehicle however, a diagnostic test was not performed. The contact was informed that a tune up needed to be done on the vehicle. The vehicle was serviced however, the failure recurred whenever the fuel gauge registered below 1/2 tank of fuel. The manufacturer was notified of the failure.the failure mileage was approximately 140,000.

Vehicle in motion going 80mph on highway when suddenly jolted and vehicle did not respond to accelerator and check engine/battery lights all came on and slowed to a stop. Restarting engine did not work as it sputtered and went back to idle immediately. Fuel tank was 1/4 full, not due for oil change for another 4000 miles, tire pressure was fixed a day prior to incident, and no other problems with the vehicle. Car towed to toyota dealership where they tested and said fuel pump malfunction. Toyota and lexus already have 2 million cars with fuel pump recall, however my specific model is not included yet.

When braking, or slowing braking and letting go, weird creaking noise is made. Lexus is aware of these issues but will do nothing to help even when car was still under warranty.

My lexus 2012 is 250 accelerated on its own, brakes did not engage after depressing them x2, and then i crashed into a truck. Air bag did not deploy. Reported to lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. When speaking to representatives at lexus to report incident i was told by 2 reps on 2 occasions that this has happened to other vehicles that were the same make and model. Disturbing

My 2012 lexus is250 has sticky dashboard and door panels. The dash is wet with a sticky like substance which also causes a glare and stains anything that touches the surface. The door panels are peeling horribly and extremely soft to touch. Bumping your finger on the door panel leaves fragments of the door panel under your nails. Also any part of the dash as well. This dramatically drops the appearance of the interior and is a must fix. I don't understand why they only did the recall on 06-08. It was like such when i bought the care in 2018 with 59k mileage.

Lexus is250 has a melting dashboard and it's really hard to drive when the sun is out ... It glares out your vision when driving ...i was researching and sawsome people got a recall for the melting dashboard since it's really unsafe to drive it with the dashboard starting to melt .. In the picture i added you can see how my dashboard is shiny because its melting and sticky too

My 2012 lexus is250 has sticky dashboard and door panels. The dash is wet with a sticky like substance which also causes a glare and stains anything that touches the surface. The door panels are peeling horribly and extremely soft to touch. Bumping your finger on the door panel leaves fragments of the door panel under your nails. Also any part of the dash as well. This dramatically drops the appearance of the interior and is a must fix. I don't understand why they only did the recall on 06-08. It was like such when i bought the care in 2018 with 59k mileage.

My lexus 2012 is 250 accelerated on its own, brakes did not engage after depressing them x2, and then i crashed into a truck. Air bag did not deploy. Reported to lexus who assumed no responsibility for incident. Third party inspected car and downloaded black box. Report from lexus stated that car was drive able and no issues were found. Car incurred $18,000 in damages and was not drivable at the time of inspection. Witnesses at collision shop will validate such. When speaking to representatives at lexus to report incident i was told by 2 reps on 2 occasions that this has happened to other vehicles that were the same make and model. Disturbing

When exiting a drive through car wash (vehicle in n) told to drive out. I put it in drive, begin to depress gas pedal, it jams down , i peel out towards a concrete jersey wall, hit it with the front passenger side corner front, bumper and front wheel...then the back wheel, still accelerating...do 1/2 donut, end up facing back in direction i just traveled from..only stopped when i hit the on/off button.i've driven for 35+ years 9 of which i had a cdl and drove professionally for fedex and never had an accident..i've driven variety of cars and trucks..never had a problem with confusing gas pedal and brake pedal....looking at 4500+ repair bill 9 days of rental.. And now scared to drive it...floor mats were secured, no additional mats on top of secured one, flat bottom shoes, no talking/texting on the phone at time of accident.

Lexus is250 has a melting dashboard and it's really hard to drive when the sun is out ... It glares out your vision when driving ...i was researching and sawsome people got a recall for the melting dashboard since it's really unsafe to drive it with the dashboard starting to melt .. In the picture i added you can see how my dashboard is shiny because its melting and sticky too




Read more




© 2024 All rights reserved