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We found the following complaints for LEXUS IS 250 (2012)

Read complaints for LEXUS IS 250 (2012)


Takata recall:i received a recall letter from lexus on march 7 for the airbag recall.no fix was provided and when i called they did not know if it would be 1 month or 6 months until a fix was available.their solution was " do not drive the car with a passenger in the front seat".this is a stupid and unacceptable response.this takata airbag recall has been out for several years and someone in toyota/lexus has know about it?someone has been covering up the mess at lexus?this borders on fraud and as a minimum someone high in their organization has lied to keep this under cover for this long. Not driving the vehicle is not an option.i have purchase 3 lexus in the past but this was my last.

Takata recall. I received notification five months ago about this recall.icontacted the dealer ship about one month ago they told me they didn't have the part yet. I called the dealership today and they told me they wont have the part for at least two more months. In the meantime i am concerned in using my car with this problem. Sincerely [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Takata recall. The contact owns a 2012 lexus is 250. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2012 lexus is 250. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown lexus dealer on grant mill rd in birmingham, al who stated that the remedy part was not available for the repair. The manufacturer was not contacted or made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2012 lexus is250. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall- received a recall in march 2017 - still waiting for a fix (8/14/2017). Unable to drive for fear of injuries.

The contact owns a 2012 lexus is 250. While driving approximately 2 mph, another vehicle ran the traffic light and crashed into the front end of the contact's vehicle. The air bags did not deploy. The vehicle was towed. A police report was filed. Injuries were sustained and medical attention was required. The damage to the vehicle had not been determined. The vin was unknown. The approximate failure mileage was 48,000.

The contact owns a 2012 lexus is 250. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takatabrantakata recall my vehicle was rear ended at 34 to 50 miles an hour. The vehicle behind me impacted me so hard that it pushed me intothe vehicle in front of me and in turn she hit the vehicle in front of her. There was damaged to the front and side panels of my car as well. The air bags failed to deploy. I sustained and suffered injuries. This occurred on a busy city street while at a traffic light.

Takata recall. The contact owns a 2012 lexus is 250. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The contact called lexus san diego at (858) 268-8000 and was informed that the part was not yet available. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.

Door locks not working properly.both front door actuators need to be replaced which we were told is a very common problem with this model.this has been unsafe for our teenage driver having to crawl through back doors to unlock her vehicle especially at night.

This is the third lexus i have had that the automatic door locks don't work. All 4 actuators are bad after i even had one replaced. I have had this happen i all three lexus' that i have owned. I have talked to lexus about this and the service people say that they see more than they should go. Bad boy. Lexus/toyota does not think it's a problem.this becomes a safety hazard locking the doors manually and having to open one door with a key and reach around and open the others as needed. Specially with all the crime around us. I would like to see either toyota or lexus step up and admit they have a problem and fix them.

Unintended acceleration while inching into parking space at very slow rate of speed. Engine raced unexpectedly and car jumped curb with all 4 tires, across a small median, and down another curb with 3 tires, striking a parked car, which stopped forward motion.

Unintended acceleration while inching into parking space at very slow rate of speed. Engine raced unexpectedly and car jumped curb with all 4 tires, across a small median, and down another curb with 3 tires, striking a parked car, which stopped forward motion.

Takatabrantakata recall my vehicle was rear ended at 34 to 50 miles an hour. The vehicle behind me impacted me so hard that it pushed me intothe vehicle in front of me and in turn she hit the vehicle in front of her. There was damaged to the front and side panels of my car as well. The air bags failed to deploy. I sustained and suffered injuries. This occurred on a busy city street while at a traffic light.

The contact owns a 2012 lexus is 250. The contact stated when attempting to shift into reverse and engage the brakes, the vehicle failed to stop and the contact had to shift into park. The failure occurred more than once. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.the consumer stated when she stepped on the brake to start the vehicle and put the gear in reverse, the vehicle lurched backwards as she lifted her foot off the brake. She was unable to stop the vehicle with the brake. She threw the vehicle into park and turned it off.the vehicle was towed to the dealer, where they kept it overnight and ran performance checks. They did not find anything wrong and said it could have been the weather mat that was on top of thelexus carpet mat.the consumer paid for the repairs, but did not state what they were. The consumer stated it was the second time, she experienced sudden acceleration. Updated 09/17/15

I want to report that i experienced un-intended acceleration on my lexus is 250c, 2012 model purchased in december 2011 as a result of which my vehicle crashed and went turtle.

The contact owns a 2012 lexus is 250. The contact stated when attempting to shift into reverse and engage the brakes, the vehicle failed to stop and the contact had to shift into park. The failure occurred more than once. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.the consumer stated when she stepped on the brake to start the vehicle and put the gear in reverse, the vehicle lurched backwards as she lifted her foot off the brake. She was unable to stop the vehicle with the brake. She threw the vehicle into park and turned it off.the vehicle was towed to the dealer, where they kept it overnight and ran performance checks. They did not find anything wrong and said it could have been the weather mat that was on top of thelexus carpet mat.the consumer paid for the repairs, but did not state what they were. The consumer stated it was the second time, she experienced sudden acceleration. Updated 09/17/15

Unintended acceleration while inching into parking space at very slow rate of speed. Engine raced unexpectedly and car jumped curb with all 4 tires, across a small median, and down another curb with 3 tires, striking a parked car, which stopped forward motion.

Dashboard coming apart clue seeping they dashboard sticky

I want to report that i experienced un-intended acceleration on my lexus is 250c, 2012 model purchased in december 2011 as a result of which my vehicle crashed and went turtle.

Takatabrantakata recall my vehicle was rear ended at 34 to 50 miles an hour. The vehicle behind me impacted me so hard that it pushed me intothe vehicle in front of me and in turn she hit the vehicle in front of her. There was damaged to the front and side panels of my car as well. The air bags failed to deploy. I sustained and suffered injuries. This occurred on a busy city street while at a traffic light.

I want to report that i experienced un-intended acceleration on my lexus is 250c, 2012 model purchased in december 2011 as a result of which my vehicle crashed and went turtle.

The contact owns a 2012 lexus is 250. The contact stated when attempting to shift into reverse and engage the brakes, the vehicle failed to stop and the contact had to shift into park. The failure occurred more than once. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.the consumer stated when she stepped on the brake to start the vehicle and put the gear in reverse, the vehicle lurched backwards as she lifted her foot off the brake. She was unable to stop the vehicle with the brake. She threw the vehicle into park and turned it off.the vehicle was towed to the dealer, where they kept it overnight and ran performance checks. They did not find anything wrong and said it could have been the weather mat that was on top of thelexus carpet mat.the consumer paid for the repairs, but did not state what they were. The consumer stated it was the second time, she experienced sudden acceleration. Updated 09/17/15




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