We found the following complaints for LEXUS ES350 (2012)
Read complaints for LEXUS ES350 (2012)
I was notified by dealer longo and toyota's lexus division in mid-2016 and notified by nhtsa in jan 2017 that remains unresolved.would appreciate advise what kind action should be taken ?!it is dangerous in this high traffic town of los angeles whenever accidents happen readily !!
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the north park lexus of san antonio dealer (611 lockhill selma rd, san antonio, tx 78216; 210-308-8900) and was informed that the parts would not be available until december of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer and was informed that they were only repairing the 2007 and 2009 vehicles. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) for the frontal passenger inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Marin lexus of marin, california stated that the parts were unavailable and that the repair would be completed by may of 2017. The manufacturer was contacted, but did not answer the phone or return any of the contact's calls. The contact had not experienced a failure. Vin tool confirms parts not available.
Driver side knee airbag caused hematoma, second degree burn on l. Leg, resulting in 2 surgeries, use of wound vac for 2 1/2 months, and permanent lympedema and scarring on l. Calf. Driver has replaced knees that are at high risk if further crash and knee bag deploys again. Driver needs on-off switch installed for driver knee airbag.driver was not at fault in this accident and wants knee airbags removed or an on-off switch installed.the airbag on steering wheel deployed correctly and caused no damage. The knee airbag is a danger to driver.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was unknown. The contact had not experienced a failure.
The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (scanlon lexus of ft myers, 14200 s tamiami trl, fort myers, fl 33912) and was informed that the remedy parts were on back order. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time the recall repair. The lexus dealer (hennessy lexus of atlanta, 5955 peachtree industrial blvd, atlanta, ga 30341, 770-457-6800) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Received notice in january of defective passenger side airbag and still have not received a replacement
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: hennessy lexus of atlanta located in atlanta, ga, 770-457-6800, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. The dealers (reinhardt lexus, 911 eastern blvd, montgomery, al 36117 (334) 270-0605 and tuscaloosa toyota, 3325 skyland blvd e, tuscaloosa, al 35405 (205) 553-3325) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) for the frontal passenger air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 15v285000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called parker lexus at (501) 221-1700 (1 shackleford w blvd, little rock, ar 72211) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall: received interim notice from lexus between july and october 2016 (letter not dated). Lexus of nashville says they still don't have the part to perform this recall on our model....over one year later!we have been told not to drive with a front seat passenger. This is not practical and not acceptable. We need a fix now.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lexus of tampa bay, 5852 n dale mabry hwy, tampa, fl 33614 (813) 365-7152) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was unable to confirm when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 17v006000 (air bags) was received in january of 2017. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was not made aware of the issue. Vin tool confirms remedy not yet available.
Takata recalloriginal recall date sept 2017, per lexus dealer not available possible december 2017. Nhtsa indicates "timely manner", this has been in effect since early[jan-feb 2017]...what does nhtsa define as a timely manner [my opinion a year is not a timely manner especially when dealer states in a letter...until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat. We sincerely apologize.....etc"no accident has occurred to date.
"takata recall" we just bought a lexus350es in september 2016, and were not aware of the takata recall until we received a recall letter on 2/17/17.the letter stated that "lexus is currently preparing the remedy for this problem and will send another notification to all affected owners when the remedy becomes available.and, what should we do?"until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat" and, "we sincerely apologize for any inconvenience this will cause, but we are taking this action to ensure your safety" are you frickin kidding me?? we did not buy this so called, nicer car, and spend this much money, to not be able to drive it with an occupant...to transport, to go to & from work, or shop, to do that part of our life that requires a vehicle!!! no, nothing has happened yet, and we have not been in an accident that would trigger the air-bad to injure or kill the passenger; but how can we utilize the car if it is dangerous to our life and needs a repair, that is not even available??on top of all this, when we were doing the paperwork to purchase this car from carmax, and it came to their disclosure form "important information regarding your purchase- manufacturer recalls and acknowledgment", it indicated that the box marked was " no open recalls reported by nhtsa". The takata recall was a reported recall!we would not have purchased this lexus es350 if we had known about this airbag recall.and, if the form that carmax used stating that there were no recalls, stated that there was an airbag recall in massive numbers; we would have investigated and realized that this recall did not have a remedy, we would not have bought this car!! i feel screwed without a solution.what do we do?what solution is there for us so that we can drive the car safely. ???
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer lexus of sacramento located at 2600 fulton ave, sacramento, ca 95821 was contacted and confirmed that the parts were not available for the recall remedy. The contact was put on the waiting list by the dealer. The manufacturer was contacted at 800-255-3987, but could not speak to anyone, the contact only heard recorded messages. The manufacturer was not made aware of the failure. The contact had not experienced a failure. Vin tool confirms parts not available.*lnthe consumer stated the complaint was resolved. The vehicle was repaired.
2012 lexus es 350.consumer writes in regards to failure to remedy front passenger airbag inflator recall notice in a reasonable time frame.updated 04/18/2017
Takata recall.i am still waiting for the parts to come in for over 7 months or better now.it is a huge inconvenience as no one has been able to ride in the passenger seat of my car.dealership keeps saying the parts are not in yet and they will call when available.still nothing as of september 2017.
Takata recall: considering when we were notified back in january of 2017 it is now august. Lexus should have these fixed by now. This is too long. There idea of a fix is not to let any passengers ride in your passenger seat until the airbag has been fixed. This might be ok for a month or so, but it is getting absurd now.
Takata recall. The contact owns a 2012 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 17b006000 (air bags) was received in january of 2017. The local dealer (westside lexus in houston, texas) stated that the parts needed for the recall remedy were not available and no estimated time for receiving the parts was provided. The manufacturer was not notified. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall--how long do we have to wait?what's a reasonable time? if it's going to take years why not at least disconnect it till it can be fixed. If metal pieces are going to be flying are they guaranteeing that it would only hit the unoccupied passenger seatwhat if someone is sitting in the back behind the passenger seat. This is ridiculous!!!
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall----it is ridiculous to send out notices that advise you to not have a passenger-----provide compensation for a rental car until it is fixed
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contactedthe manufacturer was not made aware of the issue. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 08/04/17*lj updated 10/13/2017
The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Treasure coast lexus in fort pierce, florida was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall dealer called today and said air bag parts to repair not available until december. Is this car safe to drive.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called wilde lexus sarasota (941-924-3040 located at 4821 sarasota clark rd, fl 34233) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.updated 10/26/17*ljupdated 10/30/2017
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice from the manufacturer did not give a specific date for when the part would become available. The contact was unable to determine when the vehicle would be repaired. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall:folowing initial notice of recall for air bag inflators problem no action has taken place and repairs have not been scheduled or conducted.
Takata recall: recall notification received 2-23-2017 with statement that another notification will be received. As of now, no remedy notification has been received. I feel that the seriousness of this recall should require more timely correction.
2012 lexus es350. Consumer writes in regards to faulty front passenger airbag. *ldthe consumer stated the recommendation for recall #16v-340 and 17v-006, to not operate the vehicle with a passenger in the front seat, is unacceptable. The consumer has an adult disabled daughter who cannot sit in the back seat.
Takata recall.lexus told us that heat & humidity affect the air bag more quickly. We live on coast of sc where these are very high. Lexus stated we would be in the first recall due to that fact.several months have past with no action. I do not want me or my kids to be killed due to a defective air bag. Please help.
The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (budick lexus, cicero, new york) and confirmed that the part was not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall: i received a letter from lexus in february 2017 indicating a recall on the takata inflators. The letter states that until a remedy becomes available that no occupant be in the front passenger seat.it further states that i will be notified when the remedy becomes available. This remedy is not practical as it is our only vehicle and impossible for us to get around without a passenger in the front seat.i am very surprised to hear that this is the recommended solution. When do you expect to have the solution and can the fix be prioritized so that i am closer to the top of the list?
Takata recall
Takata recallnhtsa recall no. 6v-340 & 17v-006. I have been waiting for a remedy to the recall problem for an extended period of time. I continue to get a message that there is no remedy at this time and we will contact you when we have it.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall... I received the recall notice several months ago...was told they did not have part at dealership and would be done later in year.called again 8/17/17...told still do not have part.. They are up to year 2010 for repairs ... And told to call back in a few months.in the meantime, they said all i could do is to not have anyone ride in passenger seat... Very inconvenient to do for a year.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts do to the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lexus of melbourne, 6927 bromley dr, melbourne, fl 32940 888-707-0233) stated that the parts would not be available until december of 2017 or january of 2018. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact was informed by the manufacturer that september 2017 is when they expect to start sending the parts. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallthe recall was issued on january 9, 2017 and we recently received a letter from lexus with no date on it advising that there is a problem with the passenger air bag.there is also a box in the letter where it states:"until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat".it also states in the letter that lexus "is currently preparing to remedy the problem", with no date on the letter or a remedy date.with the warning in place not to use the passenger seat, we no longer have enough seating with seat belts to accommodate our family and have had to resort to renting a vehicle.i believe that lexus and toyota have had enough time to remedy this problem.what can we do?thanks,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (parker lexus, 1 shackleford w blvd, little rock, ar 72211) did not give a specific date for when the part would become available so the contact was unable to determine when the vehicle would be repaired. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact inquired about why the driver side air bag was not included in the recall. The contact had not experienced a failure.
Takata recall- your database is not up to date; i recieved a recall letter from lexus at beginning of this week. I am trying to get a rental while we wait (months? years? ) for the passenger side (as the letter states, does not say the drivers side)- whay is the best make model etc for us to get? we were told takata is being used to repalce the defective ones! isn't this not right? love to know models. Males that don't use takata.!
Takata recall: we received the recall in january 2017. We can not have any passengers in the front seat. It is now, october and they are saying it may be december but they are no longer sure. This is ridiculous. I want to be able to drive passengers in my car!!
I was told that the part to repair this recall would be in by june.we are in november and still no part to repair the recall.its been months and has been a huge problem as i cannot have anyone in my front seat.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.*as
Takata recall. The contact owns a 2012 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 17v006000 (air bags) was received in january of 2017. The contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The dealer and manufacturer were not notified in reference to the recall. While operating the vehicle, the air bag sensor remained illuminated. The failure mileage was unavailable. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
Takata recall
Takata recall - the recall notice states not to have anyone sit in the front passenger seat until the recall repair has been completed.i received this notice in january of 2017 and the repair is estimated to be completed in december of 2017.this is a hardship for our family not to be able to have a passenger in the front seat of the car.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. (nalley lexus roswell located 980 mansell rd, roswell, ga) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
My only complaint is that i have been advised not to carry a passenger and am offered condolences for the inconvenience, but this problem has been known for nine months with no resolution. That is a long time to either not carry a passenger or worry if i do.
Takata recall-have called 2 dealerships youlisted and will not fix this, sewell lexas of dallas tx and park place lexus in plano tx. I'm driving this car that is recalled and no one will fix problem. Hope nothing happens to me while i'm driving
The contact owns a 2012 lexus es350. The contact stated that nhtsa campaign number: 17v006000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in january of 2017. The dealer (park place lexus grapevine, 901 e state hwy 114, grapevine, tx 76051) stated that the parts were unavailable for repair and that they were working on the 2010 models. The contact was informed that the 2012 models may not be repaired until october 2017. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) for the front passenger inflator; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 06/07/17*ljupdated07/12/2017
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (lexus of chattanooga, 5800 lee hwy, chattanooga, tn 37421, (423) 499-9095) was unable to verify when the parts would be supplied from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall:received a recall notice over a month ago.still no repair solution. They just tell us not to havea front seat passenger.we need to use our car.....all seating positions.why hasn't this been solved?
2012 lexus es 350. Consumer writes in regards to passenger seat airbag safety recall. *ldthe consumer stated the recall repair exceeded a reasonable amount of time to be completed. Updated 09/27/2017
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number:17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would be available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sewell lexus of dallas at (214) 352-8100 (located at 6421 lemmon ave, dallas, tx 75209) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the repair was unavailable. The contact called lexus of roseville (300 automall dr, roseville, ca 95661) and was informed that the part would not be available until january of 2018. The manufacturer was made aware of the issue and did not assist. The vin was unknown. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - i was notified in january 2017 for the recall and it is now october 17,2017 and no repair has been made.
Takata recall - i got notice that my cars airbags could potentially explode and metal debris can go through the airbag which can cause serious injury or death. I would like the airbags to v e replaced and the problem remedied so i can feel safe driving my car.
Takata recall. I have called lexus of greenville, s.c. Numerous times with no success. They will not even call me back. According to the recall i can't have someone ride in the passenger front seat. I have virtually lost the use of this vehicle. This has been going on for at least six months with no end in site. What else can i do?
Takata recall. The contact owns a 2012 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lexus in cathedral city, ca (800-733-1202 and 760-320-9188) who stated that the remedy part needed for the repair was not available. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 10/23/17 updated 10/24/2017
Driver side knee airbag caused hematoma, second degree burn on l. Leg, resulting in 2 surgeries, use of wound vac for 2 1/2 months, and permanent lympedema and scarring on l. Calf. Driver has replaced knees that are at high risk if further crash and knee bag deploys again. Driver needs on-off switch installed for driver knee airbag.driver was not at fault in this accident and wants knee airbags removed or an on-off switch installed.the airbag on steering wheel deployed correctly and caused no damage. The knee airbag is a danger to driver.
Driver side knee airbag caused hematoma, second degree burn on l. Leg, resulting in 2 surgeries, use of wound vac for 2 1/2 months, and permanent lympedema and scarring on l. Calf. Driver has replaced knees that are at high risk if further crash and knee bag deploys again. Driver needs on-off switch installed for driver knee airbag.driver was not at fault in this accident and wants knee airbags removed or an on-off switch installed.the airbag on steering wheel deployed correctly and caused no damage. The knee airbag is a danger to driver.
The contact owns a 2012 lexus es350. The contact stated the person driving saw smoke starting to emit from under the passenger seat, after the seat heater was activated. The vehicle was taken to the dealer. The technician found a small burn hole on the left side of the driver seat. The manufacturer was notified of the failure. The failure mileage was 15,200. Updated 2/24/15lexus informed the consumer, the burn hold was not located near the seat heater grid or where the electrical wiring was located and therefore, they would not cover the repairs. Updated 03/02/15
The contact owns a 2012 lexus es350. The contact stated that both the rear and front door locks failed to lock. There were no warning indicators illuminated. Lexus of clearwater (27547 us hwy 19 n, clearwater, fl 33761, (727) 231-1443) diagnosed that the door actuators need to be repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000. The vin was unknown.
The contact owns a 2012 lexus es350. The contact stated that the door locks failed to latch securely when the doors were closed. The vehicle was taken to an unknown dealer who stated that the door locks needed to be repaired or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle was not subjected to any recalls pertaining to the failure. The approximate failure mileage was 59,000.
The switchable retractor was broken in the center rear seat of this vehicle. When you pulled the shoulder belt out all the way, and then let it back in slowly, the alr did not engage. The belt remained in elr mode throughout - as shown in this video https://www.youtube.com/watch?v=gkkqvrsrf8qthe instruction manual for the vehicle clearly states that there is a switchable retractor for all 3 rear shoulder belts - but the center one in this vehicle would not engage.this defect is in violation of the lockability requirement in fmvss 208.
The contact owns a 2012 lexus es350. The contact stated the person driving saw smoke starting to emit from under the passenger seat, after the seat heater was activated. The vehicle was taken to the dealer. The technician found a small burn hole on the left side of the driver seat. The manufacturer was notified of the failure. The failure mileage was 15,200. Updated 2/24/15lexus informed the consumer, the burn hold was not located near the seat heater grid or where the electrical wiring was located and therefore, they would not cover the repairs. Updated 03/02/15
The contact owns a 2012 lexus es350. The contact was driving 55 mph and crashed into another vehicle after being cut off. The contact applied the brakes but the brakes failed and the wheels seized. There were no injuries however, the air bags failed to deploy. The vehicle was not repaired and the manufacturer was not made aware of the failure.the failure mileage was 23,000.
On feb 7, 2019 vehicle was being serviced by dealer regarding a recallthe vehicle was on dealers lift at time of detection ofleakon feb 8, 2019 power steering rack leak was found by dealeron feb 8, 9 and 10, 2019 dealer replaced leaking power steering rack.
The contact owns a 2012 lexus es350. The contact stated that the dashboard and instrument panel were melting and sticky. There was no cushion protection on the dashboard. The manufacturer was made aware of the failure. The manufacturer informed the contact that the 2012 lexus es350 was not eligible for a dashboard replacement, which ended in may of 2017. The vehicle was not taken to a dealer for diagnostic testing and repairs. The failure mileage was 79,000.
The contact owns a 2012 lexus es350. The contact stated that both the rear and front door locks failed to lock. There were no warning indicators illuminated. Lexus of clearwater (27547 us hwy 19 n, clearwater, fl 33761, (727) 231-1443) diagnosed that the door actuators need to be repaired. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 100,000. The vin was unknown.
I parked the car in my indoor garage (part of the interior of my home).several hours later, i began to feel ill and collapsed on the floor.i was able to call 911 and an emergency crew responded to my home.i was unable to open the door, but they were able to gain access.they immediately determined that my home was filled with carbon monoxide and found that the source was the car in the garage.they determined that the car's engine had been left on and the battery was dead.this was the result of me walking away from the car, which has a "smart-key" ignition, with the engine still running.i did not hear any alert from the car warning me that the engine was running.the medics said that 5 more minutes in my home would have been fatal, and i was rushed by ambulance to a hospital, where i remained for 3 days.
Was moving slowly in traffic heading toward an intersection (around 15 miles per hour).when i tried to accelerate when two cars in front of me went through theintersection, my car zoomed to around 60 miles per hour (felt like the acceleratorwent limp).i pumped the power brakes and they would not hold (per lexus because the car was going to fast for the air brakes).i went through an intersection and swerved around a car and was heading too fast in the lane of traffic that i was going to hit the car in front of me.i turned quickly into a parking lot looking for a place to crash the car because i could not stop it.a car approached me coming in the other end of the parking lot, and i slammed on the brake.when i did that the zoom went out of the car, and the brake held.there were 2 adults and 2 children in that car.(weather conditions were good during this driving period).
The contact owns a 2012 lexus es350. The contact stated that while attempting to enter a parking space, the vehicle exhibited an abnormal noise as the accelerator pedal traveled to the floorboard unusually. The contact was unable to stop the vehicle and crashed into a restraining wall.the contact was reported injured. The vehicle was towed to a dealer, but had not been inspected. A police report was not filed.the contact stated that he had not experienced the failure prior to the crash.the failure and the current mileages were 7,000.
Michelin defender tires just have 10 miles on them . They have always had extreme road noise, they handle awful. I'm really thinking of taking them off and putting on yokohamas or goodyear or any tire other than michelin defenders,also while turning with defender tires it feels like i have to hold the wheel extra tight because iit feels like the tires feel bigger than they are,like i'm turning in mud. Also i rotate my tires every oil change. All in all terrible tires. I wish i could get some kind of refund from michelin tire company.
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