We found the following complaints for LEXUS ES350 (2011)
Read complaints for LEXUS ES350 (2011)
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called westside lexus (12000 katy fwy, houston, tx 77079; 281-558-3030) and was informed that he would be notified once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact mentioned that the dealer stated that when the part became available for the recall repair a call would be made to have the vehicle serviced. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 06/21/17*lj updated 10/20/2017
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall notice received from manufacturer over a year ago. After several inquiries i have heard nothing. The notice stated that i could not trade or sell my car or have passengers in the front seat safely until the aribag recall is remedied.
Tamara recall.our vehicle was recalled 15 months ago but lexus carlsbad (ca) still has done nothing to replace the airbag.they suggested that we should allow no one to sit in the front passenger seat and that the driver would not be in danger.i believe this to be false.how long must we wait for the repairs???
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to the lexus of palm beach dealer located in w palm beach, fl, but the parts were unavailable to make any repairs. The manufacturer stated that the part was not available and advised the contact to call her local dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallnhtsa recall number16v340manufacturer recall numberg2gas of april 232017o airbag replacement for recall bag has been provided by lexus and danger remains
Lexusinboxx[xxx] <[xxx]@gmail.com>10:23 am (0 minutes ago)to mei own a 2011 lexus es 350. On 12/10/2015 i was parking in a church parking lt when suddenly my car roared like an airplane and surged up a hill through an iron gate at a cemetery, downing a stone pillar and finally coming to a stop on top of a headstone. I cannot describe the sheer panic iexperienced. My first thought was thank god no one was in front of me. The previous day i picked up my 5 yr old granddaughter at her elementary school. Children could have been killed!!!! i can never drive this car again. I believe it will be totaled anyway. It's at eddie's auto body in moodus, connecticut. I retired 2 1/2 yrs ago from p&w aircraft as a performance engineer to buy the car of my dreams which turned out to be my worst nightmare. Following are other examples of the same issue. Please investigate this to save lives![xxx][xxx]moodus, ct. 06469[xxx]vin unavailableinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 15v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The hendrick lexus northlake dealer located at 10830 northlake auto plaza blvd, charlotte, nc 28269; (704) 771-1905 was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted and was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall.excessive delay in repairing inflators.can't sell car without recall being repaired.can't even drive my wife in the front seat.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the performance lexus dealer (located at 4328 kings water dr, cincinnati, ohio; 513-677-0177) who informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 12/13/2017 *lnthe consumer stated the recall was repaired.
Takata inflators
Takata recall - no incident yet
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. I've been waiting since may 2016 for a remedy. No remedy as of 9/5/17. This has become a one-seater car since no one can ride in the front passenger seat. Totally inexcusable.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall-lexus of bakersfield has not been helpful-no idea when they will get their replacements and still insisted that we not have anyone in the passenger seat.they offered a rental car but it wouldn't be a lexus.this is taking way too long to inconvenience their customers.
"takata recall"; it has been 14 months since original recall notification from lexus; may 2016. No further updates have been received. I live in the sw florida climate which is classified as most dangerous for possible explosion. Www.safercar.gov still lists no solution yet. This needs some strong government involvement
Takata recall.always have passenger seating in the front seat. Call lexus 1 800 255 3987 two times in 12/2016 and 03/2017 and was told remedy date is unknown and it will take a long time. And in the recall, there is a statement saying:"you do not operate the vehicle with an occupant in the front passenger seat"
Takata recalli received a recall notice june 9, 2016. On october 3, 2016 i spoke with laurie who alleged that i was in zone a which would be among the first to be repaired (anticipated date of repair the first of the year). I called back on 1-11-17 and spoke with joel. The dealership had not rec'd the parts, they have not heard from takata. In the interim i have been asked that no one sit on the passenger side until the issue is resolved. I should continue paying for a luxury vehicle that they have asked no one sit in. It is my belief that neither lexus or takata intend on remedying this defect. I am outraged that in almost a year absolutely nothing has been done. Yet, lexus still expects payment.and, to add insult to injury they have put, in writing, that the vehicle is not safe. In writing: high temperatures and humidity (state of georgia) cause the issue to worsen. Does the nhtsa deem this appropriate?
Takata recallreceived a recall notice in july 2016.received no contact from the manufacturer about scheduling repairs.contacted the manufacturer in march 2017.i was told that they had no immediate plans to replace the airbags due to lack of replacement parts.my vehicle is seven years old, and based on the information published regarding degradation of the original airbags, i understand that my vehicle is in greater danger of having defective and possibly dangerous airbags.as a result, i requested a replacement or loaner vehicle until repairs could be made to my vehicle and was told i would be contacted by a local dealer representative to arrange one, but was never contacted thereafter.manufacturer case number is 1701061699.
This web site (the nhtsa) says there is no recall on this vin, but toyota/lexus site says there is, for the airbags. This misleading information on a government web site can be dangerous.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and provided a loaner vehicle. The contact did not speak to a dealer. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall/no lexus remedy availabledue to the fact that lexus had no plan in place to handle the air bag recall and i did not want to be behind the wheel of a ticking time bomb, i felt that it was in my best interest to trade in/sell my lexus. I ended up trading my lexus instead of selling it because i had to inform any perspective buyer of the pending recall and what it entailed.i ended up trading for a 2014 toyota camry se and in doing so cost myself approximately $2000.00 to $2500.00 because i did not get the true value for the trade in which was listedbetween $18,000 - $18,500 in all of the recognized appraisal companies i checked and had tosettle for a $16,000.00 trade in value due to the recall notice still affecting my lexus. Nhtsa recall number 17v006 recall date: january 9, 2017manufacturer recall number: g2gremedy:lexus is currently preparing the remedy for this condition and will provide additional information as it becomes available. The remedy, when available, will consist of the replacement of the airbag inflator or the airbag assembly, depending on the vehicle model.recall status: recall incomplete. Remedy not yet available
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not notified. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairthe contact had not experienced a failurethe manufacturer was made aware of the issue. Vin tool confirms parts not available. Updated 03/07/17*lj
Takata recalli received the airbag safety recall in june 2016, and i have not been able to use the front passenger seat of my car since then.i have not received another update about the remedy for the potentially deadly and exploding airbag in my car, and it has been four months.local auto dealerships do not know the timeline for replacements, either.this is awful.i need to be able to transport passengers in my front seat.
Takata recall the nhtsa recall no. 16v-340.dealer, henessey lexus, located on satellite blvd., duluth georgia, committed to february 2017 airbag replacement and did not follow through. They have now moved the timeline to october 2017 at the earliest which iscompletely unacceptable and they offered no alternative. Please advise what action can be taken to ensure the airbag replacement is completed asap as we are very concerned about the ongoing safety issue.thanks you,[xxx][xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
"takata recall" i received a letter may 23, 2016 that the takata airbags were defective and to wait for instructions. I called lexus july 19, 2016 and asked when the replacements would be available "we don't know" was their answer. Nhtsa should have the authority to tell takata you will put no air bags in any new car sold in the united states until you have fixed all of the "takata recalls". I need a whole car with my family. I went to buy a new car (not a lexus) because of this problem and was offered less money for my trade in because of the "takata problem". If nhtsa does not hold takata's feet to the fire, then nhtsa is protecting takata and americans. [xxx][xxx]sugar land, tx. 77478[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2011 lexus es350.the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: laxus of north miami, 14100 biscayne blvd, north miami, fl, 33181, and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recallwe have not yet been notified as of august 27, 2016 by lexus that the air bag inflator should be replaced.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (lexus of nashville downtown, 2010 rosa l parks blvd, nashville, tn 37228) confirmed that the parts were not available for the recall remedy. The manufacturer did not know when the parts would arrive. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in june of 2016. The dealer (northside lexus, 17925 north fwy, houston, tx, 77090) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); howeverthe part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.updated 05/16/17*ljupdated 08/08/2017
Takata recall - lexus is not stepping up to fix this problem. I have had this open recall for almost a year.when calling lexus to schedule repair i get a response of "we will have parts in 2 weeks, we can;t take appointments yet!".this has been going on for a year!!!!.there interim solution is to not have anyone sit in the front passenger seat???fine if that was for a day or two -but a year!!!
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bag) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 12/20/16*lj
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated the manufacturer was made aware of the failure. The approximate failure mileage was 23,000 vin tool confirms parts not available. Updated 03/07/17*lj
(undated) takata recall; nhtsa no. 16v-340 received from lexus several months ago.upon inquiry, was told front passenger air bag should be replaced "in the third quarter of 2017".several other inquiries have received no response.my car lives in florida--high humidity--and is old--2011.
Nothing has been done to fix the issue and it is a safety concern every time there is a passenger they ride in the back.
Takata recall. Today's date: 01/27/17. I'm filling this complaint in regards to the takata airbag recall. I am upset and dissatisfied that no remedy/solution has been taken regarding this issue. I received a letter back in june 2016 about this recall and also a couple pages of faq. I called up my local dealership today, and was informed the parts to fix this recall issue are still not available. According to the safety instructions listed on the recall notice: "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat."how much longer must my four-person passenger car remain a three-person passenger car? how much longer must so many others and myself have to wait for this issue to be fixed? how much longer must i drive my car and have to worry about possibly getting into an accident and having shrapnel propelled at me from my passenger seat air bag? the wait time for the parts to be issued to resolve this recall is absurd.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of jacksonville (10259 atlantic blvd, jacksonville fl) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in july of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
Takata recall. In may 2016 i received a recall notice from lexus that my airbagsmust be replaced. It is now over one year and i am still attempting to have this item replaced.
The contact owns a 2011 lexus es350. That contact stated that nhtsa campaign number: 16v34000 (air bags) had exceeded a reasonable time for the repair. The contact received the recall notification in june of 2016. The manufacturer advised that parts would be available in september of 2017. However, the manufacturer had not verified if indeed the parts were presently available. The contact did not experience a failure. Vin tool confirms recall incomplete remedy not yet available.
Takata recall
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall-cannot get dealer to return calls as to the priority status for the repair for my vehicle. In july 2016, my service rep told me that there was a priority list and he had put my vehicle on it but i still see your site indicates there isn't a resolution for the problem. Lexus continues to produce new safer cars, without repairing older ones which is ridiculous for owners who are riding in time bombs. Today's news reports are stating that those of us with recalls should be able to find out our repair status now so i need help because it is a risk for my passengers and me that should not have been allowed to happen.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v34000 (air bags) for the frontal passenger air bag inflator. The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. After conducting a vin look up on the safercar.gov website, the contact became aware of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. North park lexus at dominion (21531 interstate 10 w frontage rd, san antonio, tx 78257, (210) 987-5669) was contacted and was unable to provide a time frame for the remedy part to become available. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recalli called lexus company hotline 2nd time, and they said they can't fix my car since there is no remedy.what are my options?thankssachin
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called servco toyota honolulu at (888) 495-3291 (located at 2850 pukoloa st #200, honolulu, hi 96819) where it was confirmed that the parts were not available for the recall remedy. The contact was offered a loaner vehicle, but declined. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.
I received from lexusimportant safety recal about air bag recall on may 23 2016.i call lexus division to request replace the air bag at :1-800-255-3987 about 3 time but they said air bag are not avalable and the said when ever air bag available they will call but i still wait untill today and not thing hapen. Please helpthank, [xxx]phone: [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (lexus of memphis, 2600 ridgeway rd, memphis, tn 38119) and was informed that the parts were on backorder and would call the contact when parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - notice of recall received june 16, 2016 but i have not received notification that a remedy has become available to replace my front passenger airbag.
The contact owns a 2011 lexus es350. While driving at 15 mph, the driver rear ended the preceding vehicle. The driver side air bag did not deploy. The driver sustained injuries to the head and medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 19,000.
Takata recall. The contact owns a 2011 lexus es350. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in march of 2016. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.updated 07/13/17*lj updated 08/11/2017
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer and manufacturer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. ...updated 10/23/17 updated 11/1/2017
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jim falk lexus (located at 9230 wilshire blvd, beverly hills, ca 90212) was contacted and stated that they did not know when the repair parts would arrive. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.updated 04/28/17*ljthe consumer stated the rear doors bezel needed to be replaced.updated 07/12/2017
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim recall notice from the manufacturer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.updated 08/31/17*lj
Takata recall . I was advised about this issue when i took my car in for servicelast time. At crown lexus of ontario. I reminded the dealer that i had received a notice last year but lexus has not done anything for it yet . I also told the dealer that this is a safety issue and needs to be fixed soon.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealers (lexus of pembroke pines, located at 16150 pines blvd, pembroke pines, fl 33027; (954) 443-2020 and lexus of kendall, located at 10775 s dixie hwy, pinecrest, fl 33156; (305) 306-7145) were contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vine tool confirms parts not available. Updated 12/23/16*ljupdated 01/03/17.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata inflatorsno remedy one year later!!!
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to (butler lexus, located at 4550 riverside dr, macon, ga 31210) who stated that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect. Updated 10/17/17*lj updated 10/26/2017
Takata recallremedy is taking too long.
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Jm family enterprises (lexus) of coconut creek, florida was made aware of the recall and stated that the parts were unavailable and that the contact could lease a vehicle as an alternative option. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Part distribution disconnect.consumer stated it is not safe for a passenger to sit in the front seat, making the car, essentially, useless for us. Front passenger seat unusable. Updated 7/27/18
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect. ..updated 06/23/17
Takata recall. The contact owns a 2011 lexus es350. The contact received a recall notice for nhtsa campaign number: 16v340000 (air bags); however, the parts needed were not available. The contact believed that the manufacturer exceeded a reasonable amount of time to provide the recall repairs. The dealer was made aware of the delay. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es 350. The contact stated that the recall notice for nhtsa campaign number:16v340000 (air bag) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact contacted lexus of memphis 2600 ridgeway rd, memphis, tn 38119, phone number: (901) 362-8833, where it was confirmed that the recall repair parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/05/17*lj
2011 lexus es350.consumer writes in regards to vehicle acceleration problems.the consumer stated when her husband moved the gear from park, to drive, the vehicle shot out like a rocket. The vehicle went through and broke an iron gate, smashed some electrical equipment, took down a tree and another one fell on top of the vehicle crushing and breaking the driver's side window. The vehicle finally stopped under the stairway to an upstairs condo wall. The consumer believed the vehicle went airborne at some point.the vehicle was totaled.also, the air bags did not deploy.
Takata recall. Lexus notified me of the airbag problem recall on may 23, 2016. It has been 10 months since i was notified and lexus continues to tell me they are not prepared to fix my car, and they have no idea when they can! to make matters worse l recently tried to trade-in my lexus at a honda dealership and they did not want the car because the recall is not fixed ! rightly so because they should not be able to sell the car with a recall not repaired! so i'm stuck with it till lexus can fix it. So not right!!
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number:16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall:manuf. Said take car in for air bag/ none available...have passanger ride in back seat!!wife tied of riding in back seat/ and with grand children she has to ride in front seat.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number:16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lexus of new orleans (811 veterans memorial blvd, metairie, la 70003 (504) 207-3100) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. Vin tool confirms parts not available.
The contact owns a 2011 lexus es350. The contact stated that the passenger side air bag warning indicator did not register them in the seat. The vehicle was taken to the dealer where it was diagnosed that the air bag sensor needed to be recalibrated. The vehicle was repaired however, the failure recurred. The contact was informed due to their weight, approximately 90 pounds, the air bag would not register them in the seat. The manufacturer was notified of the failure. The failure mileage was approximately 47,000.
Takata recall-i just receve a notice feb 23rd 2017 and they have been aware of issue since may 2016.they have no solution but fo me to not have ppl rigjt in my front seat.that unacceptable. They are putting my family at risk and tell me not to utilize my fiure to full capacity.not only tje safty part but i pay monthy on my car and they gonna tell me there no solution after a year.then i call the number on the notice and they told me call my nearest dealer to let them deal with it completely unacceptablei couldnt even reach someone at the dealer to talk to.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke with lexus of palm beach (5700 okeechobee blvd, west palm beach, fl 33417) who stated that parts were not available, and that the contact would be notified by mail once parts became available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in june of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.
The contact owns a 2011 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part needed to perform the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - was notified over a year ago, with understanding for high concern in geography containing high humidity and heat. I live in sc and have not been contacted yet to fix this problem.
Takata recall. Over a year to rectify the air bag problem?!come on,this is just absolutely ridiculous! i find it offensive that lexus even suggests that no one sit in the passenger seat until the problem is fixed...really?!lexus should compensate their customers for the anguish and time associated with this problem.one of the reasons i bought a lexus is because of minimal safety concerns...will definitely consider this issue when purchasing a new vehicle in the future.
"takata recall" a recall letter was received in december from lexus stating that until a remedy becomes available we recommend that you do not operate the vehicle with an occupant in the front passenger seat.that's really inconvenient and now i'm thinking,should i,the driver,be up here as well? is my seat safe?it's now almost april '17 and still there is no update from anyone.
The contact owns a 2011 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350.the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called sterling mccall lexus (10025 southwest fwy, houston, tx 77074; 713-995-2600) and was informed that the parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. *lnconsumer stated a new airbag part was installed 10/12/17 thur 10/13/17 a loaner car was provided. You may close this case. Updated 7/24/18
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was unable to provide a loaner vehicle. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number:16v340000 (air bags). The part to do the repair was not available.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags), however the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in june of 2016. After contacting the dealer (karny masa lexus in san diego, ca) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Parts distribution disconnect.updated 10/26/17*ljthe consumer stated the recall repair was due to be completed on 10/10/17. Updated 11/21/2017
"takata recall"i contacted the local dealer at 8:00 am and was told that they would provide me with a loaner vehicle from enterprise for up to 35.00 per day.however,the service manager was in a meeting and would call me back at 11:00 am with the particulars on how to go about getting into the vehicle. Since i did not received a call from the service manager i called back and was told that my vehicle was safe to drive and i would not get a loaner car.i was also told thatif i had any other concerns to call lexus customer service .i called lexus customer service and explained that it is totally unacceptable that i cannot use my passenger front seat without the risk of injury or death to the front seat passenger.i regularly travel with 4-5 other passengers in my vehicle.again, i was told that i was not at risk because of the area in which i reside.that being the case, i requested a hold harmless letter from toyota motor corporation.the customer service representative said he would send me an email which he did but it did not address my specific needs or concern
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 11/01/16*lj
Takata recall. I have taken my vehicle in for an airbag replacement due to notification of recall on jen 16, 2017 and was told the remedy is not yet available. It is now roughly 8 months later and they still do not have a remedy ready for my vehicle. This is beyond unacceptable as they identify risk to passengers in the vehicle in the event of deployment. Each time i contact the dealer they simply state there is not remedy available at this point and just wait longer. My compliant is that this is well beyond a reasonable amount of time to make a customer wait for a defective product repair.
Takata recall - recall was issued in may 2016, over 1 year ago and dealer has not been able to fulfill the recall; reason stated: lack of repair parts. Estimated repair is september 2017 but not guaranteed. Should not take over a year to complete a recall that has such great safety risks.
Takata recall - have called the dealer three different times and says parts aren't available
"takata recall".on july 10, 2016 i received a recall in the mail from lexus (torrance, ca) about the takata front passenger airbag inflator.the recall notice goes on to say "until the remedy becomes available, we recommend that you do not operate the vehicle with an occupant in the front passenger seat".i am writing these comments on december 29, 2016.so it's been 5 months since i've received the recall notice.i've been in contact with my local lexus dealer and well as lexus in torrance , ca and neither one can give my any time table on when the repairs can be made. My wife refuses to sit in the rear seat of the car because it is not as comfortable as the passenger front seat, nor is the rear seat heated (which is one of the main reasons she likes the car -- she has back pain problems).so what i now have is a car that cost me $41,000 (cash) that i can hardly use.i feel there should be some compensation for this inconvenience, but conversations with the local lexus dealership as well as lexus, torrance, ca have been extremely unsuccessful.i should add that over the past few years, i have purchased from lexus/toyata 5 brand new cars.i did this as a private citizen, not as a business purchase.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall - front passenger airbag inflator defect produced by takata. Major recall on most lexus cars and hasn't heard back from dealers/manufacturer yet.
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received a notification of nhtsa campaign number; 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to lexus of palm beach (5700 okeechobee blvd, west palm beach, fl 33417) and was informed that parts were not available. The manufacturer confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.
Air bag did not inflate vehicle stationary in traffic when hit from rear driving vehicle into another car on rt 27 sunrise highway.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.lexus of clear lake (located at 18160 gulf fwy, friendswood, tx 77546, (281) 853-1400) was contacted. The manufacturer was also notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in june of 2016. The dealer (lexus of orange park, 7040 blanding blvd, jacksonville, fl,) stated that the parts were unavailable for repair. The manufacturer was also contacted and confirmed that the parts were unavailable and that when the dealer received the parts she would be informed. In addition, the contact stated that the entire dashboard melted causing a sticky surface that reflects off the window, which at times impaired her vision. The failure mileage was unknown. Vin tool confirms parts not available.
The contact owns a 2011 lexus es350. The contact stated that another vehicle crashed into the driver's side of the vehicle. The air bags did not deploy.the contact was treated for post concussion syndrome, temporary hearing loss on her left ear and severe left shoulder, elbow, and knee injuries. A police report was filed. The manufacturer was made aware of the failure. The vehicle was destroyed. The failure mileage was 28,000.
I was informed of this recall back in december 2016 and it now june 2017 and i still don't have my car fixed.
Takata recall.please see complaint number 1039859, dated 11/07/16.this situation is still unsatisfied.i received a recall notice last july.it said that parts would be available in november.then it was december; then january; then march.my latest call to a local dealer resulted in them telling me that the parts would be there in september.meanwhile, the car sits.i can't even sell it.this is totally unacceptable.why haven't i heard from either lexus or your office regarding the excessive delay.thank you,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
Takata recall.ln april 2011 we bought a 2011 lexus e350 from, pohanka lexus in chantilly (13909 lee jackson memorial hwy, chantilly, va 20151,pohankalexuschantilly.com, (703) 968-9100).in september 2016 we received a e letter informing us of a dangerous condition requiring a recall and immediate repairs.the condition was that the passenger side air bag could explode during deployment and cause serious injury or death to vehicle occupants.since then, we have called pohanka lexus numerous time and all we get is the classic runaround that they are "working the problem." that is not good enough.they should either fix this dangerous condition or give us a replacement vehicle of similar year, model and condition.the dealer has not repaired the vehicle.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owned a 2011 lexus es350. The contact stated that while her son was driving at 70 mph, without warning an abnormal noise was heard coming from the passenger wheel and within seconds he lost control of the vehicle crashing into a ditch and flipping over. The driver depressed the brake pedal as the vehicle slid on the wet roadway due to the rain. The driver was ejected from the vehicle thru the windshield as the air bags failed to deploy. The driver sustained a broken hip and face laceration as he was transported to the hospital by ambulance.a police report was made. The insurance company was contacted and towed the vehicle to a lot where it was deemed a total loss.no dealer was contacted. The manufacturer was made aware of the failure as a claim was filed. However no further assistance was taken. The failure mileage was approximately 89,000. *dt
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Takata recall:the information provided 4 months after original recall notice is listed as "no remedy".this is not acceptable. Having no front passenger seat available is not acceptable. A fix needs to be done immediately. We are in zone a
Tanaka recall.not getting any response from lexus.i don't feel they're doing enough. It's almost a year now.
Takata recall comments: hello..i received a interim recall notice for my 2011 lexus es350. In the notice it stated, that it is recommended that i do not have a passenger in the front passenger area due to airbag defect. They have not come up with remedy for this problem they just stated they recommend not to have passenger there. How can i drive this car and not carry passengers? this is unreasonable request for automaker to make to consumer. I have 48,000 miles currently on it. I sent complaint to lexus dealer and they recommend that i store the car until end of the year and not drive it until they have remedy. This is ridiculous that they instruct the customer to do this. I contacted lexus 2 days ago and have not received response. Can i demand that they buy my vehicle back? or demand that they give me a alternate/loan car to drive in the meantime before fix can be found and problem solved? i purchased a lexus extended warranty to 100,000 miles also! vin # [xxx] thank you. [xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 01/26/2017*ct
The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer were contacted. The contact had not experienced a failure. Vin tool confirms parts not available.updated 10/26/17*lj updated 10/30/2017
Takata recallplease see case number 1039859.it was made on november 7, 2016.in it i mentioned receiving a recall notice last summer telling me that repair parts would be available in november.then i was told january.the latest contact from the manufacturer says "first quarter of 2017".that extends through march.this is stupid.is there a procedure for having the airbag made inoperable?the car still has seatbelts, after all.i have a useless car.i need some help here.thank you.
I received my recall notice in april. I cannot continue to risk driving my car, it is like a time bomb waiting to go off.the dealer has been unhelpful, by saying they wiil call me when they have a fix??
"takata recall" - your site no longer allows checking vin# but redirects to a link that does not work.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer(sterling mccall lexus, 10025 southwest fwy, houston, tx 77074 (713) 995-2600) stated that parts were not available for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. I was informed of the recall. No current repair and was advised to not operate with a front seat passenger. Contacted the manufacturer and was told the remedy would not be ready until, at least, first quarter 2017. The dealership is willing to provide a non-comparable loaner vehicle (i would expect a luxury vehicle). My vehicle was purchased with an extended warranty and scratch and dent protection. I have also prepaid for an xm subscription. All of these purchases are being wasted if i accept the loaner. If i don't accept a loaner, my vehicle continues to depreciate and is no longer serving my needs. This is an unacceptable solution and the time period for the inconvenience (6+ months) is too long.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vin was unknown. The contact had not experienced a failure.
My tire pressure light came on in my vehicle in october. The light would not go off. I took the car to the shop and 2 sensor lights were replaced. The light stayed off for a day and came back on. The shop that replaced the sensor said to bring it back the next day because they do not know what is wrong because there are no longer any sensor to replace. When i arrived home i proceeded to back into my carport and when i proceeded to get on break to put the car in reverse, the brake failed and i had an accident that caused a lot of damage to my car. Thank god i was not physical hurt but my car was. My insurance company was contacted and vehicle was repaired. When i picked up my vehicle after paying my deductible, i was told by abra auto parts that they have replaced all the damages however the tire pressure light still will not go off and we should follow up with the lexus dealer because that was a matter that cannot be fixed by them. I contacted the lexus company many, many times and still have not received a clear explanation of why the light will not go off. I explained to them that i have looked at the lexus manual and it stated that if that light remain on, the vehicle should be taken to a lexus dealer to investigate the issue. On november 21st lexus scheduled me to take my vehicle in to the toyota dealer to investigate the situation. I did take the car in and to this date lexus has not answered the question whether or not there is a defect. This is a serious matter because the lights are designed to alert you when something is wrong. Lexus may not take it serious, but i do because i never know if something is actually going on and my life could be in danger. I also received a letter regarding the air bag from lexus. They advised do not let anyone ride on passenger side of car until we hear back from them. To this day they have not addressed that situation.
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (lexus of clear lake located at 18160 gulf fwy, friendswood, tx 77546; (281) 853-1400) was contacted and confirmed that the parts were not available for the recall remedy until august of 2017. The manufacturer advised the contact to call the dealer to get a rental car. The contact had not experienced a failure. Vin tool confirms parts not available. ... .updated 11/16/17
Takata recall. The contact owns a 2011 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Extremely dangerousright front passenger grasps top of door frame to close door. Driver closes window but is unable to stop window from closing. Once it starts it can't be stopped nor is there a safety stop such as that found in garage or elevator doors. Window crushes finger of passenger and flesh is torn. Flesh retrieved and sewn in emergency room but hospital surgery required 3 weeks later on right ring finger. Potential death trap! imagine if it closes on a child, a dog, or object.
I received my recall notice in april. I cannot continue to risk driving my car, it is like a time bomb waiting to go off.the dealer has been unhelpful, by saying they wiil call me when they have a fix??
Takata recall. The contact owns a 2011 lexus es350. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for the repair. The contact received the recall notification in june of 2016. The dealer (lexus of orange park, 7040 blanding blvd, jacksonville, fl,) stated that the parts were unavailable for repair. The manufacturer was also contacted and confirmed that the parts were unavailable and that when the dealer received the parts she would be informed. In addition, the contact stated that the entire dashboard melted causing a sticky surface that reflects off the window, which at times impaired her vision. The failure mileage was unknown. Vin tool confirms parts not available.
My lexus es 350 engine shut off while driving on hwy w/o prior notification of any error messages.mechanic said diagnostics pointed to cooling system error - water pump related.the pump was repaired.car temp light would fluctuate from cold to hot back to cold.mechanic said cooling system appears to be functioning but sensory gauge still fluctuating.dealer mechanic said water pump needed to replaced but this was already done.then independent mechanic informed me that engine overheated and warped.now car needs engine. Car initially shut down on highway w/o warning.
Lexusinboxx[xxx] <[xxx]@gmail.com>10:23 am (0 minutes ago)to mei own a 2011 lexus es 350. On 12/10/2015 i was parking in a church parking lt when suddenly my car roared like an airplane and surged up a hill through an iron gate at a cemetery, downing a stone pillar and finally coming to a stop on top of a headstone. I cannot describe the sheer panic iexperienced. My first thought was thank god no one was in front of me. The previous day i picked up my 5 yr old granddaughter at her elementary school. Children could have been killed!!!! i can never drive this car again. I believe it will be totaled anyway. It's at eddie's auto body in moodus, connecticut. I retired 2 1/2 yrs ago from p&w aircraft as a performance engineer to buy the car of my dreams which turned out to be my worst nightmare. Following are other examples of the same issue. Please investigate this to save lives![xxx][xxx]moodus, ct. 06469[xxx]vin unavailableinformation redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'
The contact owns a 2011 lexus es350. While driving approximately 50 mph, the navigation system screen went black without warning. The failure recurred on one occasion. The vehicle was taken to a dealer where it was not able to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.
When driving at night, the headlights do not cast enough light in front of the vehicle.it is extremely difficult driving in dry weather and almost impossible driving in therain. I find that i am using the high beams mostly for night driving. I believe this is a safety issue not only for me, but cars coming toward me. Country roads & highway.
1. Body paint has deteriorated greatly on roof, front hood and trunk, pictures attached.2. Leather seats deteriorated. Driver seat broke in various parts. Passenger and rear seats also deteriorating. Pictures attached.date recorded on the when did this happen field is an approximate when we first noticed the implication of these issues.
My tire pressure light came on in my vehicle in october. The light would not go off. I took the car to the shop and 2 sensor lights were replaced. The light stayed off for a day and came back on. The shop that replaced the sensor said to bring it back the next day because they do not know what is wrong because there are no longer any sensor to replace. When i arrived home i proceeded to back into my carport and when i proceeded to get on break to put the car in reverse, the brake failed and i had an accident that caused a lot of damage to my car. Thank god i was not physical hurt but my car was. My insurance company was contacted and vehicle was repaired. When i picked up my vehicle after paying my deductible, i was told by abra auto parts that they have replaced all the damages however the tire pressure light still will not go off and we should follow up with the lexus dealer because that was a matter that cannot be fixed by them. I contacted the lexus company many, many times and still have not received a clear explanation of why the light will not go off. I explained to them that i have looked at the lexus manual and it stated that if that light remain on, the vehicle should be taken to a lexus dealer to investigate the issue. On november 21st lexus scheduled me to take my vehicle in to the toyota dealer to investigate the situation. I did take the car in and to this date lexus has not answered the question whether or not there is a defect. This is a serious matter because the lights are designed to alert you when something is wrong. Lexus may not take it serious, but i do because i never know if something is actually going on and my life could be in danger. I also received a letter regarding the air bag from lexus. They advised do not let anyone ride on passenger side of car until we hear back from them. To this day they have not addressed that situation.
1. Body paint has deteriorated greatly on roof, front hood and trunk, pictures attached.2. Leather seats deteriorated. Driver seat broke in various parts. Passenger and rear seats also deteriorating. Pictures attached.date recorded on the when did this happen field is an approximate when we first noticed the implication of these issues.
Exploding sunroof
I was driving on interstate just outside beaumont, texas on thursday, november 2 when i heard a loud noise similar to a gunshot or an explosion.immediately after i heard the noise, i noticed my sunroof cover shaking and wind coming through the top of my car.i pulled the cover back just a little and noticed shattered glass.when i pulled over at the next service station, i got out and realized my sunroof was shattered.i contacted lexus and they pretended to be surprised; however, after further research, i discovered a class action lawsuit and many other complaints regarding this same issue.i have since had the sunroof repaired, but not by lexus.the dealership offered to repair it to the tune of $2,000.the sunroof repair company where i took my car repaired it for a fraction of that.this morning i received a phone call from lexus corporate office stating that the damaged sunroof was due to "impact," which is not true.of course, lexus is not taking any responsibility for my vehicle.i suspect they will continue to keep their defective vehicles on the road until an adequate number of people have died from the defects.the general manager of lexus of clear lake reached out to me on this past saturday and asked that i email her, which i did.however, i never heard anything back from her.
My tire pressure light came on in my vehicle in october. The light would not go off. I took the car to the shop and 2 sensor lights were replaced. The light stayed off for a day and came back on. The shop that replaced the sensor said to bring it back the next day because they do not know what is wrong because there are no longer any sensor to replace. When i arrived home i proceeded to back into my carport and when i proceeded to get on break to put the car in reverse, the brake failed and i had an accident that caused a lot of damage to my car. Thank god i was not physical hurt but my car was. My insurance company was contacted and vehicle was repaired. When i picked up my vehicle after paying my deductible, i was told by abra auto parts that they have replaced all the damages however the tire pressure light still will not go off and we should follow up with the lexus dealer because that was a matter that cannot be fixed by them. I contacted the lexus company many, many times and still have not received a clear explanation of why the light will not go off. I explained to them that i have looked at the lexus manual and it stated that if that light remain on, the vehicle should be taken to a lexus dealer to investigate the issue. On november 21st lexus scheduled me to take my vehicle in to the toyota dealer to investigate the situation. I did take the car in and to this date lexus has not answered the question whether or not there is a defect. This is a serious matter because the lights are designed to alert you when something is wrong. Lexus may not take it serious, but i do because i never know if something is actually going on and my life could be in danger. I also received a letter regarding the air bag from lexus. They advised do not let anyone ride on passenger side of car until we hear back from them. To this day they have not addressed that situation.
2011 lexus es350.consumer writes in regards to vehicle acceleration problems.the consumer stated when her husband moved the gear from park, to drive, the vehicle shot out like a rocket. The vehicle went through and broke an iron gate, smashed some electrical equipment, took down a tree and another one fell on top of the vehicle crushing and breaking the driver's side window. The vehicle finally stopped under the stairway to an upstairs condo wall. The consumer believed the vehicle went airborne at some point.the vehicle was totaled.also, the air bags did not deploy.
The contact owned a 2011 lexus es350. The contact stated that while her son was driving at 70 mph, without warning an abnormal noise was heard coming from the passenger wheel and within seconds he lost control of the vehicle crashing into a ditch and flipping over. The driver depressed the brake pedal as the vehicle slid on the wet roadway due to the rain. The driver was ejected from the vehicle thru the windshield as the air bags failed to deploy. The driver sustained a broken hip and face laceration as he was transported to the hospital by ambulance.a police report was made. The insurance company was contacted and towed the vehicle to a lot where it was deemed a total loss.no dealer was contacted. The manufacturer was made aware of the failure as a claim was filed. However no further assistance was taken. The failure mileage was approximately 89,000. *dt
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