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We found the following complaints for LEXUS ES350 (2007)

Read complaints for LEXUS ES350 (2007)

I own a 2007 lexus es 350 and was on the 10 fwy in the fast lane (third lane) and a car stopped for no reason and no traffic. I tried to stop and my floor mat slid forward and my car went faster and i tried to stop and push on the brake and the car was not stopping. I could not control my car and stopped into the back of a mini van. My car had to be towed away and when i called the claim to my aaa insurance company the insurance rep let me know that there was a recall on my car and i never received any letter or notice in regards to a recall this happened on 12/23/09and i am a mother of three children and the tow truck driver let me know this could have killed me. My air bags did not deploy.

Takata recall. The contact owns a 2007 lexus es350.the contact received notification of nhtsa campaign number: 16v340000 (air bags). However, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

"takata recall".i bought this car new in july 2007 and this airbag problem has been identified several years ago.i received an interim recall no.nhtsa 16v-340 which recommended not riding in the front passemger seat.how practical is this?if these cars are dangerous then give us a loaner until lexus can get the cars fixed.

The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (butler lexus, 3960 riverside dr, macon, ga 31210) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The dealer provided a loaner vehicle since november 30, 2016. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.

The contact owns a 2007 lexus es350. The contact stated that while driving approximately 5 mph and coming to a stop, another vehicle suddenly crashed into the rear end of the vehicle with substantial force. The air bags failed to deploy. The vehicle was completely destroyed and a police report was filed. The contact sustained injuries to the collar bone, shoulder, and left leg. In addition, there were bruises and lacerations to the shoulder. The front seat passenger sustained injuries to both wrists and the shoulder.the vehicle was towed to a collision center. The manufacturer was notified of the problem. The approximate failure mileage was 80,000. The vin was unavailable.

Takata recall. The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 06/13/17*lj

Passenger front air bag on my new 2007 es350 lexus goes off and on continuously, giving no protection in case of an accident if off. Lexus said they have no fix for it and i first reported it in july 2006.they have had their engineers, service managers, etc. Check itat my house and their place and cannot find the problem.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The lexus of madison dealer located in middleton, wisconsin was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer (kuni lexus of greenwood village, 5150 s quebec st, greenwood village, co 80111, (888) 918-4078) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Parts distribution disconnect.

Takata recall - car has been identified as unsafe over 10 months ago. Passengers not permitted in front seat.no additional notification of intent to fix.delay in repair is basically waiting for car to be retired.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); howeverthe part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issuevin tool confirms parts not available.updated 05/16/17/*lj

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of louisville (2400 blankenbaker pkwy, louisville, ky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was unable to confirm when the parts would become available. The contact had not experienced a failure. Vin tool confirms parts not available. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall- kuni lexus at colorado springs, co advised me several months ago that my es350 was scheduled to be repaired in september 2017. They are now telling me that it won't be repaired until december 2017. They notified me that i should not operate the vehicle with a passenger in the front seat thus creating a hardship for my family.

Dashboard melted.while driving, cannot see through the windshield as a result of this unsafe condition.

Takata recall. The contact owns a 2007 lexus es350. The contact received an interim recall notice for nhtsa campaign number: 16v340000 (air bags). The parts were not available for the repair. The manufacturer had not sent the second letter indicating that the parts were supplied to the dealer. The contact was not experiencing a failure. Vin tool confirms parts not available.

Takata recall.i received notice of a recall on my lexus in may and at that time they recommended that i not carry passengers in the front passenger seat because of the airbag issue.it's now going on september and i still have not been provided repair or dealer instructions for recall repairs?

The contact owns a 2007 lexus es350. The contact stated that the air bag warning indicator was constantly illuminated. The vehicle was taken to the local dealer (hendrick toyota north charleston, 7151 rivers avenue, north charleston, sc 29406) where it was diagnosed that the ecu failed and needed to be repaired. The vehicle was repaired, but the part did not calibrate with the computer software. The local dealer informed the contact that the parts were no longer available due to the age of the vehicle. The contact was instructed not to drive the vehicle due to the air bags not deploying in the event of a crash. The manufacturer was notified and confirmed the information provided by the local dealer. The failure mileage was approximately 41,379.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. The vin was not available.

Takata recall, this has been since may 2016, three months has passed.im told by lexus i cant have a passenger in the front seat.for three months my family has not been able to utilize this car .this is unacceptable.

Takata recall. The contact owns a 2007 lexus e350. The contact received a recall notice for nhtsa campaign number: 16v340000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available....updated 03/13/17 updated 08/31/2017

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 lexus es350. While the vehicle was stationary and driving various speeds, the passenger side air bag indicator illuminated. The passenger side air bag indicator remained illuminated ever since the vehicle was purchased. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and contacted the dealer (lexus of ownings mill, maryland) where it was diagnosed that the failure was an electronic issue and the contact would be responsible for the repair. The manufacturer was not made aware of the issue. The failure mileage was 60,000.

Takata recall:received recall for my lexus es 350.it is our family vehicle with only 45000 miles on it.we have no other automobile to safely travel in as a family.the current solution is for us to wait for a solution?i live in alabama which is hot and humid.i need to know what lexus is going to do to provide my family a safe and comfortable way of transportation.

The passenger front air bag does not read on all the time when a passenger is in the seat.it keeps reading off and on while driving.could stay off for 30 minutes, go on to two minutes and then go off again.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called lexus of northborough (14 belmont st, northborough, ma 01532, phone number: (508) 870-3222) and was informed that the part was not available for the repair. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available. *lnconsumer stated the new/replacement part is now available (11-7-17). Recall repair was completed at dealership on 11-08-2017. Updated 7/23/18

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer and the interim recall notice did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact stated that nhtsa campaign number: 17v006000 (air bags) for the frontal passenger air bag inflator exceeded a reasonable amount of time for the repair. The contact received the recall notification in february of 2017. The dealer (herb chambers lexus, 25 providence hwy, sharon, ma, 02067) stated that the parts were unavailable for repair and may take months. The manufacturer was also contacted and confirmed that parts were unavailable for the repair. The manufacturer also stated that parts would not be available until december and that the contact was in zone c. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Parts distribution disconnect. ..updated 02/02/17

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer balise lexus (1385 riverdale st, west springfield, ma 01089) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer also stated that the contact was not on the list to receive the parts. The dealer asked the contact to call nhtsa. The manufacturer was not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact's mother owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called classic lexus at (440) 210-4125 (located at 2551 som center rd willoughby hills, oh 44094) where an appointment was scheduled for august 1, 2017. The appointment was cancelled due to the dealer stating that no parts were available and were on backorder. The contact then called metro lexus at (216) 916-6000 (located at metro lexus 13600 brookpark rd cleveland, oh 44135) where an appointment was scheduled for september 5, 2017. The manufacturer was notified of the issue and offered a loaner vehicle, but the contact declined. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of louisville in louisville, kentucky was made aware of the recall and stated that parts were unavailable. In addition, the dealer stated that the parts could only be ordered two at a time. The manufacturer was not made aware of the issue. The vin was unknown. The contact had not experienced a failure. Parts distribution disconnect. ...updated 11/12/17/

Takata recall!!!i am in the highest risk category for this recall: (1) 10 year old vehicle, (2)located in a subtropical hot/humid florida climate.why am i not being given priority for replacement? i am fearful for my life.

Takata recall. The contact owns a 2007 lexus es350. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in july of 2016. The dealer (lexus of route 10, 130 nj-10, whippany, nj, 07981) stated that the parts were unavailable for the repair, but should be available the next month. The contact was told the same information a few times previously. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

I have contacted the local lexus dealer - lexus of the monterey peninsula - numerous times to get the passenger side air bag replaced. They keep on telling me a replacement is not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The vehicle was not taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was unavailable. The contact had not experienced a failure. ..updated 05/23/17updated 08/08/2017

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Meade lexus (28300 nw hwy, southfeild, mi) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Vin tool confirms parts not available.updated 11/01/2017*lj updated 11/2/2017

Takata recall. The contact owns a 2007 lexus es350. The contact stated that nhtsa campaign number: 16v340000 (air bags) exceeded a reasonable amount of time for repair. The contact receieved the recall notification in july of 2016. The dealer (lexus of shreveport bossier city, 2901 benton rd, bossier city, la, 71111) stated that they were not working on her zone at the time, which was six months ago. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

I was hit by a truck at an intersection on the drivers side.my upper body hit the steering wheel on the left side and then hit the side door panel.there was no airbag deployment either in the door or on the steering wheel.prior to this the car was in two other accidents and the airbags never deployed.because there were no injuries i did not report this.due to this accident i suffered a total shoulder separation and sever neck injury.pending surgery at this time.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The vin was invalid. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact called performance lexus rivercenter (633 w 3rd st, covington, ky 41011) twice to schedule appointments for the recall repair. Both times, the dealer initially stated that parts were available and scheduled an appointment for the contact. The dealer later canceled the appointments, stating that they did not have the parts. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2007 lexus es-350.consumer writes in regards to replacement parts not available to repair front passenger airbag inflator recall notice and no loaner vehicle available.

Takata recall.i was notified in june of 2016 that my passenger air bag was defective and that i was not to have any person ride in my front seat.it is now half way through january of 2017 with no further contact.this is unacceptable under the most tolerant situations.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact also stated that the air bag warning indicator illuminated and failed on several occasions. The manufacturer was made aware of the issue and provided a remedy, but the contact refused. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.

Takata recall"as of january 20, 2017, lexus has yet to give a remedy to the problem related to the airbag safety recall.

Takata recall - i was notified of the airbag danger mid january 2017.my lexus dealer - new country latham has refused to remedy the problem.it seems unacceptable to permit the delay of this dangerous situation and limit the use of the vehicle to back seat passengers.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was not contacted. The manufacturer was notified of the issue and confirmed that the parts were to become available in december of 2017. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received a notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced any failures. The vin tool confirms parts not yet available.updated 05/05/17*lj updated 05/12/2017

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was not made aware of the issue. Vin tool confirms remedy not yet available.

Takata recall -- lexus advised in person, and via phone, it is dangerous and not recommended for a passenger to occupy the passenger seat which will activate the air bag and create an unsafe condition. How am i supposed to operate my vehicle for personal and business use, while having 4 people in the car with my family and this is my only means of transportation. This is unacceptable and lexus should provide alternative transportation to me at no cost since i cannot safely operate my vehicle with my family in it.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v3340000 (air bags). The part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 03/07/17*lj

Takata recall. The contact owns a 2007 lexus es350. The contact stated that nhtsa campaign number: 17v006000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in may of 2017. The dealer was not contacted or made aware of the failure. The manufacturer was contacted and stated that there was no designated timeframe for when the vehicle would be remedied. The manufacturer tried to offer the contact a trade in, and mentioned that they would offer some money towards a rental vehicle per month; however, no further information was provided. The contact had not experienced a failure.

Recall on airbag in front passenger

When i bought the vehicle i was told there was a recall.

Takata inflatorswhy has the govt. Not done anything to get lexus to fix this issue.i am basically being held hostage in this situation.they can put a car on the road, without a driver, but cannot fix an airbag???.and the govt., which i as a taxpayer employ, has done nothing to correct.the situation.. Hendrick, the local lexus dealer, will not even return my calls i need an answer asap.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Parts distribution disconnect.

Takata recall not done.

Takata recall: nhtsa recall no 16v-340. We were notified of an issue with the passenger air bag on our 2007 es 350 in may 2016. Recall letter indicated that car should not be driven with anyone occupying the passenger seat until air bag.is replaced. Its has been 10 months since receiving this notice and a replacement air bag is still not available. This amount of time to fix the problem is not reasonable and we should be compensated. Not sure i would even be able to sell the vehicle with this issue not resolved. Angry owner.

2007 lexus es350-1-adult passenger sat in the front seat and i notice that the airbag off indicator light was on.2- i have experienced a dangerous sudden surge of acceleration when braking, even with all weather mat properly secured.i believe the surge may be a software and/or sensor flaw. 3- when the engine is first started (cold-after sitting), the mechanical engine noise is very pronounced as if proper lubrication is not occurring.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the recall repair were not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.

I had an accident that was very severe and airbags did not deploy. I filed a complaint with lexus and did not get a satisfactory answer. I felt the impact through the steering wheel. All i want to know why airbags did not deploy. Please help me with that.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however the part to do the repair was unavailable. The manufacturer exceeded a reasonable period for recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts unavailable.

Can not get into web site to complete forms for recall refund.

"takata recall"lexus has issued the recall notice on may 2016. Six months after, no remedy is yet announced by lexus to fix the problem. I'm really afraid that something could happen anytime when i have someone sitting in the passenger seat while driving the car. Please have lexus fix this issue asap. Our lives are in danger. Not allowing anybody to sit in the passenger seat is not a practical solution for such a long period of waiting time. Thank you.

The contact owns a 2007 lexus es350. The contact received a recall notification on may 23, 2016 for nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not aware of the issue. The contact had not experienced a failure.

Takata recall and ecu.my air bag light came on not registering the passenger seat when someone sits in it. No oe rarely sits in that seat, the time te light came on noone was in it.the car was still. Went to lexus dealer cost me 450 for them to calibrate it.still issue states it the ecu being faulty and it cost 2100 to fix, for a sensor thats crazy, this is not a typical wear and tear issue, this should be a recall too.pay too much for a lexus to have faulty part especially since this model has had over 5 recalls in the last 10 years since the car was made ridiculous, this should be a lexus repair not car purchaser.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The vin was not available. Parts distribution disconnect.

This complaint is not about a specific 'incident'.the complaint is that the passenger airbag is sometimes on and sometimes off when my wife rides in the front passenger seat.as she is about 110 pounds, we think that it should be on all the time for her.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and dealer were not contacted. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v3400000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to lexus of silver spring (located at 2505 prosperity ter, silver spring md, 20904) and was informed that the parts were on backorder. The manufacturer was made aware of the issue, but did not offer assistance. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The cherry hill lexus dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall- "passenger" airbag malfunction - lexus sent a letter stating that the passenger airbag if deployed explode and metal fragments can injure riders and cause severe damage or death to the passenger. I drive for lift and reported to themon 7/27/16 that i can no longer ride a passenger in the front seat, therefore they need to reduce my passenger capacity from 4 to 3.lyft deactivated my drivingprivileges on 8/5/16 stating all drivers must be able to carry 4 or 6 passengers. I was approved a classic driver which carries 4 passengers).i contacted lexus and was told they would look into getting me a rental.however, when i heard back from them on thursday 8/12/16 for the 2nd time informing methat they are unable to secure a rental vehicle and that no car rental co. Will rent a vehicle to be used as a taxi and that there isn't anything they can do for me.the representative also informed me that they would not reimburse me loss wages. So far i am out of 7 days pay.lift provide me the additional income i need for my cost of living as i live alone. The loss of income have already caused me financial hardship.my estimated monthly earnings have been between $800.00 & $1300.00+ since i started driving for lyft.

Received a letter in the mail

The contact owns a 2007 lexus es350. The contact received a recall notification for the air bags. The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The nhtsa campaign number was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.

The contact owned a 2007 lexus es350. While driving at an unknown speed, another vehicle crashed into the front passenger side of the contact's vehicle. The air bags failed to deploy. A police report was filed. The contact stated that the front seat passenger sustained a neck injury that did not require medical attention. The vehicle was towed to an unknown towing garage and deemed destroyed. The contact called hoffman lexus at 860-525-3987; however, they could not determine the cause of the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 91,000.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall - airbags haven't been replaced as of 11/17/2017

Takata recall--remedy is still not available for my 2007 es350 lexus

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. Vin tool confirms parts not available.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 17v006000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Lexus of louisville in louisville, kentucky was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recallthe recall notice was issued in may of 2016.seven months later, i am unable to use my vehicle for my business, unable to use the car for family outings, and unable to use the car for anything else but personal commuting.more importantly, the lack of a timely remedy has rendered the vehicle unsellable. This is absolutely unacceptable. We have received no help from the local dealer and lexus has not offered to provide a loaner vehicle with insurance on the vehicle.

"takata recall" i received nhtsa recall no. 16v-340 on june 9,2016 stating that the front passenger airbag inflators produced by takata can cause injury or death and not to drive with a passanger in the right front seat. Today is sept 10, 2016. 90 days and not a word from lexus regarding this recall. What's up?

Takata recall; cannot safely put a passenger in the passenger seat. What should we do??????

Lexus advises me not to use front passenger seat more than a month ago. They still do not have an estimate of when they can fix it. So i am left with a partially usable car for an extended period of time with no end in sight

Takata recallits been over 2 years since originally receiving correspondence from lexus about the recalled air bags.i've called corporate and local dealers at least once per quarter to check status and more importantly if the products had been delivered to a remedy.i just received another notice from lexus stating the recall now had a remedy, but when you call local dealers, they don't have the parts, have no clue when more parts will arrive, and have to be place on a wait list with no idea of duration.i have young children who enjoy riding in the front seat, but can't because all the back and forth about blame and lack of a remedy.a recall of any kind should not take this long to find a remedy and fix affected vechicles.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

On 7/18/16approximately 1655 i contacted sterling mccall lexus, houston texas requested an alternative transportation option or a loaner vehicle due recall of front passenger airbag inflator, and also stating that i was in zone a. Non-use of thepassenger front seat is not an option for me and my family. I was informed that no loaner or replacement vehicle would be offered until parts are available . Representative stated that this information was per service manager (larry).i requested to speak to larry and was transferred and a voice message was left. I am scheduled to drive out of town wednesday and will need a vehicle to accommodate 5 passengers.

Takata recall. The contact owns a 2007 lexus es350. The contact received a recall notification for the air bags, but the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The nhtsa campaign number was unknown. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received a recall notice for nhtsa campaign number: 16v340000 (air bags). The contact stated that the parts needed for the recall remedy were still not available and that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Vin tool confirms parts not available. .....updated 03/08/17

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at 631-259-4575 and confirmed that the recall remedy parts would not be available until after the summer of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall notified default airbag installed in my vehicle that can do bodily harm i purchased this vehicle with with hope that i wouldn't have any problems with the brand name of this vehicle. The price and suppose quality of the lexus es350 shouldn't have such problems i'am disappointed with the manufacture

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failures. The manufacturer was made aware of the issue. Vin tool confirms parts not available. ...updated 12/14/16 updated 12/19/16.

Takata recall. Lexus issued a recall notice in may 2016 and still has no remedy available. This is severely impacting my ability to use my vehicle, which is my primary family car. I firmly believe that lexus/toyota is failing in its duty to promptly correct this serious problem. Blaming takata or waiting for takata to provide a solution is not enough. I'm so frustrated with lexus that i have decided to never again buy another lexus.

Got a notice from lexus about the safety recall however i called the local dealer longo lexus more than 4 months ago informing them that i had read about the recall and wanted to bring my vehicle in. I was informed that i could not bring it in at that time but to not let anyone sit in the passenger seat until the problem was fixed. More than 4 months have passed and i am just now getting the notice and scheduled an appointment. My air ban warning light has been on for more than 3 months and it has been extremely inconvenient for me and my family to go somewhere and no one except the driver can sit in the passenger or front seat. I called longo lexus for an appointment and they set it up for may 24, 2017 at 9:00 a.m. However in the response email that was sent by the longo representative she added several additional services that she said that i requested when the only service i requested was the replacement of the dangerous and faulty air bag(s). She also sent me a bogus email address as well as the notification letter sending out bogus website. The website referenced in the letter was www.safercar.gov. However when i tried to access this site on my computer a message came back that there was no such site. This service needs to be expedited because of what my family and i have had to go through. Don't you agree? below the question is asked when did this happen. I got the letter today and i called longo lexus today. This is a recall not an accident. However i tried to get longo to do something for me months ago.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The interim notice did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.

Takata recallalthough it is about 4 month since this recall and issue was reported there is no words yet when this issue will be resolved. We are a family of 5 and have to use the front seat, but according to the letter we have received it is very dangerous to sit on the front passenger seat. The air bag light came on a few days ago.please, advise.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of issue. The contact had not experienced a failure. Vin tool confirms parts not available...updated 06/27/17 *as

Low oil light came on..still had 400 miles on sticker..took to lexus dealer, advised them i noticed oil leaks on my driveway& please check any problems with why my light should be on..lexus changed oil, filter &inspection..said all is good..3 weeks later less than 2 blocks from home..engine oil light came on, stopped to turn onto my road.low oil pressure, than hit driveway vsc on..there have been numerous complaints w/both lexus & toyota (lexus.limited service campaign 923 lsc 9lh). My engine is now ruined.cost est to repair..$6,000.00 to $10,000. Purchashed from a toyota dealer..neither the lexus dealership nor the toyota dealership are willing to help..both are aware of this plastic..vvti oil hose and has replaced with a metal line..on later models....i have had the car for 93 days. I also have the accelerator issue (sticking)..not told this when i purchased car and faulty passenger air bags and faulty brake pads..this is not only total dishonesty, but had i been on a long bridge that i had just crossed..i would have driven off the bridge, as the steering locked up!! please any help/assistance will be appreciated.i am having to rent a car, as i work on the road every day..i thank you so very much, in advance!! blessings

Takata recall - i am located in zone a and my vehicle is listed in the phase 1 recall which was to begin in may 2016.as of yesterday, august 9, 2016, my local lexus service center still has not received the corrective materials, nor can they tell me when they will receive them.i frequently have passengers in the front passenger seat of my car, including my adult son.this delay is unacceptable.i want lexus to provide me with a loaner vehicle, that does not have this takata airbag problem, until my car can be repaired.how do i obtain a loaner vehicle?i look forward to receiving your response.thank you.best regards,[xxx]information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Takata recall. Unable to safely utilize the vehicle since the may 23, 2016 recall.this is totally unsatisfactory.we need a solution now.

Takata recall. The contact owns a 2007 lexus es330. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall; it's been nearly 6 months since the recall notice for a car in zone a and my dealer is not able or willing to schedule airbag replacement of the passenger side airbag;the is an unreasonable delay

The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 17v006000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

I got a recall notice suggesting not use the front passenger seat over 6 months ago. They still do not have a remedy available. It is causing great inconvenience not to be able to use the front seat.

"takata recall"notified almost a year ago about recall and advised not to ride anyone in the front passenger seat.has checked with the dealership on 2 occasions to check on getting airbag replaced. Told that replacements were still not available.now we are being told that this could take several years to resolve.how long are we expected to deal with this?

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact stated that the recall notice for nhtsa campaign number: 16v340000 (air bags) was received in june of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall:since this car is the primary family car transporting several family members, it is not reasonable to recommend we do not operate the vehicle with an occupant in the front passenger seat.let me know how to go about getting a loaner car until this recall is resolved.

Takata recall:i took my car to lexus 5 months ago and they said they would havea fix shortly. Now someone was killed by an airbag not far from where we live. It seems to me that even only one death is sufficient to demand a recall, and if they can't then they should disable the system until they can.

Takata recalllexus has not provided a fix in a timely manner exposing occupants to injury or severely limiting the usefulness of the auto for family use

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 05/17/17*ljupdated 08/30/2017

Takata recall, this is a high risk to the potentially injury of myself and my passengers. Time frame to resolve this has been unacceptable. Airbag light is currenlty on

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact spoke to bergstrom lexus dealer of appleton 3060 n victory lnappleton, wi 54913, who stated that other areas of the country were being prioritized and that parts would be available for the area in september of 2017. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirmed parts not available.updated 07/19/17*lj updated 08/29/2017 updated 08/30/2017

Why has this not been resolved. We have a family of 5 and can't let someone ride in the front passenger side. This has gone on too long. When will "remedy be available"?

My 2007 lexus es 350 is under recall for a faulty takata passenger air bag.i have been unable to get a replacement date for this air bag from my toyota dealer; i.e., lexus of wayzata, 16100 wayzata blvd., wayzata, mn 55391, (952) 475-6111.i understand that having an older model vehicle puts my passenger at great risk to injury due to the deterioration of the propellant.the suggested remedy of not using the front passenger seat seems hardly reasonable for an unknown length of time.i should at least be given a replacement date or a replacement vehicle.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts unavailable.

2007 lexus es350. Consumer writes on regards to takata airbag safety recall. *ld

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

My vehicle, 2005 lexus es350 is equipped with front passenger airbag inflators produced by takata. As of today november 22, 2017, my vehicle is still not being recall by the manufacturing to have replace the defect airbag. Also, my driver side backseat seatbelt is not hold on when latched in. I believe it is a safety that need to be fix.i am still using the vehicle for driving.

Takata recall. The contact owns a 2007 lexus es350. The contact received an interim recall notice over two months ago for nhtsa campaign number: 16v340000 (air bags). The parts were unavailable. The manufacturer was notified. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) for the frontal passenger air bags; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es 350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failurevin tool confirms part not available. Updated 05/16/17*ljthe consumer stated the vehicle was repaired on 04/26/2017. Updated 08/22/2017

The contact owns a 2007 lexus e350. The contact stated that the air bag indicator illuminated. The vehicle was taken to an independent mechanic who mentioned nhtsa campaign number: 16v340000 (air bags). Atlanta toyota (2345 pleasant hill rd, duluth, ga 30096 (770) 872-0087) was called on several occasions and the contact left voice messages. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unavailable. Parts distribution disconnect.

2007 lexus es350. Consumer writes in regards to takata front passenger airbag inflator recall. *ldthe consumer stated it had been over 5 months and the parts were still unavailable to perform the airbag recall. Updated 05/19/2017

"takata recall" receive notice of recall for airbag inflator defect on passenger side of vehicle about 8 or 10 months ago. Still waiting for replacement part and it's exceeding way beyond time is should have be remedied. Received second notice on april 21, 2017. Spoke to sales person on april 25, 2017 an was told that part is not in and they are waiting on the parts from manufactured. My father in law drives a honda and had a recall on the same part from "takata" but received his part within a month or two. Not this was eight months ago. Now i'm still waiting and not having any of my family ride in the passenger seat because of the danger it imposes. It seems nothing but notice are being give with no resolution being done. Its becoming extremely frustrating. Since i cannnot drive my car with my family in the front seat is possible to get a loaner car to use.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (bredemann lexus in glenview, illinois) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nets campaign number:(air bags). The part to do the repair was unavailable.the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact spoke to a dealer twice. The first time, the dealer stated that the parts would be available in january of 2017. The second time, the dealer stated that the parts would be available in september of 2017. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall;this recall was made may 23, 2016. Today is september 2, 2016.i live on the gulf coast of texas where the temperature often exceeds 95 degrees and humidity is extremely high.the manufacture "still does not have a remedy for this defect".in the event of an inflator rupture, metal fragments could pass through the airbag cushion material, striking the vehicle occupants, and result in serious injury or death.the manufacturer suggests that passengers should not ride in the front passenger seat of the vehicle!!this is a ridiculous statement, and makes the vehicle unusable for the purpose for which it was purchased.nhtsb should demand that lexus provide an immediate remedy to this extremely dangerous situation or they should be required to provide me with an alternative vehicle at their expense untiltheyremedy the defect in my vehicle.to suggest my vehicle should not be used for the purpose of carrying passengers is not acceptable.they have known about these airbag defects for several years, and still do not have remedies.lexus should be required to provide me with a safe and serviceable vehicle now or refund me the purchase price of my vehicle so i can obtain a safe vehicle for my passengers and myself.thank you for helping me resolve this very dangerous issue.

I'm having various problems with my lexus es350 as follows:the transmission slips and i feel the car accelerates by itself while i'm driving.the parking assistant system alerts me whenany obstacles are near my car. The front passenger airbag indication is off when an adult sits there.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.updated 12/21/16*ljupdated 12/27/16.

The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning indicator was illuminated. The approximate failure mileage was 76,000. The manufacturer was made aware of the failure. Vin tool confirms parts not available.

The contact owns a 2007 lexus es350. The contact received a recall notification for nhtsa campaign number: 16v340000 (air bags). The part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 10/06/16*lj

Takata recall. The contact owns a 2007 lexus es350. When the vehicle was started, the low tire pressure warning indicator remained illuminated. The vehicle was taken to the dealer (wilkie lexus in ardmore, pa, 610-365-1271) for diagnostic testing. The vehicle was not diagnosed because the contact would be responsible for the repair cost. The manufacturer was not made aware of the failure. Additionally, the contact received notification of nhtsa campaign number: 16v340000 (air bags). The dealer and the manufacturer were not contacted. The failure mileage was approximately 62,000. Parts distribution disconnect.

Takata recall--the dealer told me that the remedy will not be available until the second quarter of 2017.they suggest i not allow passengers in the front passenger seat until then.if this is true, any passenger i allow in that seat will be in jeopardy for the next 10 to 11 months which seems unreasonable.is there any way to expedite this?

The contact owns a 2007 lexus es350. The passenger air bag light began illuminating upon starting the vehicle while she was seated in the front passenger seat.the failure recurred intermittently, but only when she was seated in the front passenger seat.other passengers could sit in the seat without the failure recurring.the vehicle was taken to an authorized dealer on numerous occasions where the computer system was reset.the failure continued to recur so the vehicle was taken back to an authorized dealer where the computer occupant detection sensor was replaced.the failure continued to recur so the vehicle was again taken to an authorized dealer where the front passenger seat was replaced.the failure continued to occur.the failure mileage was 12,000 and the current mileage was 37,000.the vin was unavailable.

Passenger occupancy sensor error code was detected and now airbag light is turned on the dashboard. I took it to the dealership and called the corporate office to help pay for it and they denied the request. The dealer is charging $1800 for the part and $800 for labor. I just got my transmission rebuilt and now dealing with airbag issue. There's been a recall for another air bag issue on the passenger side which the corporate took care of this they will not help with the occupancy sensor not working.please assist us on how they expect the consumers to pay such a price to drive with working airbag.i believe there's been many es350 2007 model that's been affected by this same problem and i strongly feel it should be part of the recall.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The lexus of louisville dealer (2400 blankenbaker pkwy, louisville, ky) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

The contact owned a 2007 lexus es350. While driving at an unknown highway speed, the brake pedal was depressed, but failed to engage without warning. As a result, the contact crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was towed and destroyed. The contact stated that failure occurred after the vehicle was serviced under an unknown manufacturer's recall. The manufacturer was notified of the failure. The vin was not included in nhtsa campaign numbers: 07e082000 (equipment) and 09v388000 (vehicle speed control). The failure mileage was not available.

Takata recall. We received a notice in the mail about 6 months ago warning the front passenger airbag was recalled and it was not safe to have someone sit in the front passenger seat. We are a family of 5 and need to have someone sit in the front passenger seat to go anywhere. Despite repeated calls to lexus, no replacement airbag has been provided. The car is effectively useless to us because we cannot go anywhere together. Lexus says they will not replace the airbag until we get yet a 3rd notice in the mail. We cannot even use our car!

Takata recallnhtsa recall no.16v-340 & 17v-006air bags-passenger side frontal

Takata recall:based on the loss of utility of the passenger seat, lexus is taking too long to remedy the air bag problem.also, lexus just issuing an interim notice, without a planned date of fix is unacceptable and at a minimum poor customer relations.

Takata recall -- received notice 8 months ago and no further word. Called lexus & was told (1) state where i live (georgia) is first on list for repairs and (2) they recommend i drive only with no passengers in front seat!unacceptable!!!

The contact owns a 2007 lexus es350.he received a letter regarding a class action law suit pertaining to the year, make and model of his vehicle for the airbags.he stated that he was instructed to submit a complaint.there had been no failure to date.the current mileage was 4,500.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to a lexus dealer located on providence highway in norwood, ma, but the parts were unavailable for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. ..updated 05/05/17 updated 10/20/2017

Takata recall. The contact owns a 2007 lexus es350. The contact received notification of nhtsa campaign number: 16v340000 (air bags). The part do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of the time for the recall repair. The manufacturer was not made aware of the issue. The vin was unknown. The contact had not experienced a failure.

My wife was driving our 2007 lexus es 350 when another vehicle heading in the opposite direction lost control, crossed a median divide, got airborne, and hit the front driver's side quarter panel, hood, drivers door and drivers window.no air bags deployed - including side air bags which are installed on this vehicle.we have contacted lexus regarding what we believe is a failure of the air bags to properly deploy but am currently receiving 'form' responses.

Front end crash of my 2007 lexus es 350 with a ford f-150. My car was totaled and the front 1/3 of my vehicle was damaged.there was no airbag deployment in my vehicle.lexus tells me that the front sensors were not activated because i was in the stopping mode with the front end down and hit low on the passenger doors of the high profile truck.i have pictures and can provide.i find it disturbing that the airbags did not deploy given the extent of front end damage and i would hate to think that one has to hit the sensors just right to get the airbags to deploy. If not an outright mechanical failure, then certainly a design defect.

We bought a 2007 lexus es350. Whenever i would sit on the front passenger side, the front passenger airbag sensor would show on (i'm about 115 lbs.). During the july 4th weekend though, we noticed that the sensor was showing off while i was sitting on the front passenger side. We brought the car to the local lexus dealer but we were just told that there is nothing wrong with it and that it is working as designed. I did some research and found out that thousands have already complained about the faulty airbag sensors.

Dt*: the contact stated every time an occupant who measured 5 feet 7 inches tall and 120 pounds, sat either in the passenger or driver seat, the air bag light turned off.the dealer and the manufacturer were not contacted.

The contact owns a 2007 lexus es350.she stated that the passenger side air bag light remained off which indicated that the air bag was off.when people who were bigger in size were in the passenger seat the airbag warning light would illuminate.the failure mileage was 500 and the current mileage was 6,000.updated 02-01-08.

Dt*: the contact stated the air bag light illuminated on and off on the dash when the passenger seat was occupied.the vehicle was driven to the dealer where it was determined the air bag operated as designed.

Lexus es350 have experienced airbag sensor malfunctions. I would like to know what this is about.

Our lexus es 350, leased in january, 2007 has a potentially serious problem.the passenger airbag is not on consistently when the passenger seat is occupied.i have reported this to the dealer on three occasions but the problem persists.after the last visit and after finding the system was working as designed it was suggested i add exercise weights to the seat.

Passenger airbag not working properly and turns "off" when my wife sits in the seat while car is in operation.my wife weighs under 110 lbs.it has been reported to the dealership and they have not been able to fix to date.i am very concerned for the safety of my wife.

Dt*: the contact stated while driving various speeds, the air bag on/off switch light illuminated erratically. This problem had occurred since the vehicle was purchased.the service dealer was contacted and determined that there was no remedy repair because it met nhtsa standards. The manufactured was notified.

I purchased a lexus es 350 after much research to find the safest car with advanced airbags. Lexus has a dual airbag on the passenger side which is why i chose this car. However it is not safe for me asthe airbag off light comes on at times , so in an accident it may not do me any good. When there is a big bump in the road it immediately says off on occasions, other times i do nothing and it says off.when this happens, we need to pull over and turn car off and restart to get it to say on again, or sometimes i bounce hard and it will kick back on.when i was tested in car at lexus, which they were very nice to me i might add, i weighed in at about 87 pounds and this is where the problem lies, as i really weigh 115 pounds. They said it could take 6 months or a year before they can get it solved, due to govt. Regulations with the faulty occupant sensory system.

I have a 2007 lexus es350 ultra luxury edition that was involved in an accident (a woman ran through a stop sign and broadsided me at about 35mph)this accident occurred on september 30th 2007, i contacted lexus on october 1st 2007 to inform them that the airbags in this 2007 es350 ultra luxury edition never deployed and that i didn't believe this to be a safe vehicle because i could not imagine what type of impact this vehicle would have to be subjected to for the airbags (side and side curtain) to deploy.i have called back into lexus many many times, sent emails,and can only get the same standard answer, that it could take up to four to six weeks to get someone out to look at the car.i keep getting that standard answer but so far i haven't even gotten as much as a date from lexus on when this person can come to inspect the car.i have tried to escalate this item with lexus but no-one that i have spoken to would even allow me to speak with a manager or supervisor as per the lexus people, this is at the highest level of awareness (i would hate to see how they handle something that is not important to them).i feel that i have no choice but to have my attorney contact the major news new s broadcaster and the highway and traffic control to inform them that this model is not safe and should not be allowed to be sold to the public since the airbags don't deploy when the car has major impact and could cause very serious injury.i was injured in my es350 which is supposed to have ten airbags (my head stuck the a pillar) and reported this to lexus and it seems that i am being ignored, i believe that i have been very patient and reasonable but that has gotten me nowhere, now i feel that the only way that lexus will take this seriously is when a lawsuit is brought against them and this issue is made public.

The contact owns a 2007 lexus es350. While driving approximately 25 mph, the malfunction indicator lamp light and charging system warning light illuminated on the instrument panel. The contact stated that there was oil leaking from the vehicle beginning december 2010. The vehicle had not been inspected or repaired. The manufacturer had not been notified. The failure mileage was 52,490 and the current mileage was 52,494.

I was driving and pulled up next to another car as i pulled off the highway, when the driver motioned to me for directions i immediately tried to rolled the window down to speak to rge person. The passenger side window makes a popping sound and sounds like it jumps out of the track. This prevent opening and closing the window. I just purchased the car from jm lexus and now told. Have to pay over $800 to repair it. I had a bad experience with the salesman when we made the purchase which made me swear off purchasing another vehicle through them or even recommendibg them. This is my third purchase through them i should have listened to my instinct.. I parked my car in parking garage or on the street. When i return i noticed the interior dash melts and peels when the temperature raises.

In 2007, i purchased a new 2007 model lexus es 350 4 door sedan.shortly after i purchased the vehicle, i noticed that when the accelerator was lifted and the car was downshifting and braking by the engine (the brake not being depressed), at one point the car continued forward for a time rather than continue to being braked by the engine. This condition has continued in spite my calling it to the attention of the lexus dealer in new orleans on several occasions, the first being shortly after i purchased the car, and the latest being on june 16th of this year.in each instance, i was told by the dealer that the car had no problems.the problem is not a rapid surge, but rather a sudden and unexpected moving forward in gear instead of a continuous downshifting and resulting braking when the car has been driven at about 30 to 40 mph and the accelerator is lifted.this problem does not occur in every instance when the accelerator is lifted, but in traffic when the driver expects the car to slow itself the sudden forward movement, instead of a continuous slowing, is dangerous.the acceleration problem appears to be a fault of the car's electronic control system.i also called to the attention of the dealer the fact that when the car is braked, the car does stop but if pressure is continued to be placed on the brake pedal, the pedal goes all the way to the floor.this has not caused an accident to date, but it does require the driver to pump the brake pedal to make certain that the car will stop.each time this is done, the brake pedal catches midway to the floor.again, i was told that this was not a problem.i register these two issues as potential causes of accidents and as complaints on my part.

Unintended acceleration on my 2007 es350 lexus. Damage to my entire right side of car, wheels. Happened on 7/09/08, no winter mats in car. It was towed to the dealer, where they kept it for 5 months,& refused to talk to me, because it was a legal matter. They found no problem.tw*

The contact owns a 2007 lexus es350. The contact stated that the dashboard was soft, deteriorating, and melting. Also, the tpms warning indicator was illuminated. The contact called herrin-gear infiniti (685 high st, jackson, ms 39202, (601) 354-4900) and informed them of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and did not assist. The failure mileage was 200,000.

The contact owns a 2007 lexus es350. While driving 65 mph, the vehicle independently decelerated and the exterior lighting dimmed. The vehicle was taken to the dealer where it was serviced; however, the details of the diagnostic and service could not be provided. The vehicle was repaired. The manufacturer was not made aware of the failure. The vin was unknown. The approximate failure mileage was 23,000.

The contact owns a 2007 lexus es350.while driving approximately 25 mph on normal road conditions, the contact depressed the brake pedal and the engine began to rev, followed by unintended acceleration.the brake pedal required greater force to stop the vehicle.there were no warning indicators illuminated on the instrument panel at the time of the failure.the failure occurred intermittently.the vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was contributed to the computerized system in the transmission.the vehicle was repaired, but the failure recurred.the vehicle is in the process of being repaired.the failure mileage was 18,000 and current mileage was 25,200. Updated 05/26/09 updated 05/28/09.

While driving, front doors unlock themselves. Its been happening often over 3 years.the dealer was unable to repair. While parked, alarm sounds itself. Today it happened two times. This is new.

Oil dumped out crossing a very long bridge & engine froze up/steering hard to control...due to a defective vvti_oil hose rupturing..both lexus & toyota were aware of this problem & had issued a "limited service campaign" that ended on march 31, 2013..both refused to fix my car that with rental cars, cost me aprox. $7,000.00..this was a rubber hose, that both mfgs. Knew about and both co.continued to replace these faulty hoses, with another "rubber hose", even tho' there was & still is a metal hose that is recommended!!i had posted this problem with ya'll, shortly after, but, do not find records of..but, approx. 2 weeks ago, i received a notification from lexus stating," they had decided to re-open this "limited service campaign" to extend to dec. 31, 2021..a day too late & alot of $$$$& time spent..even tho' lexus said they would consider reimbursement on cars, like mine that already had been repaired.lexus is only doing this, again, because i am 100% sure that all the many many lexus & toyota car owners that had their hoses replaced back in 2013 and prior are now experiencing what i had to go thru: engine died, almost ran off the bridge and spent weeks without a car..had to rent.i ask for you to please go back and research this faulty vvti_oil hose on both lexus & toyata cars..there are thousands, especially with toyota!!!all you have to do is google vvti-oil hose and you will see..thank you in advance!!

Exterior lights on low beam intermittently go off, first one side then sometimes the other, i was once traveling on the interstate at night 70 mph and they both went out.once i pulled over and turned them on and off several times they came back on and about 10 miles down the road the right one went out again.this has been going on for about 6 months.my mechanic replaced the bulbs and checked fuses.it's still happening.oddly, when the headlight goes out the indicator light on the dash doesn't light up either.sometimes i'd drove the car into work and someone would say i have a headlight out and i'd take it to my mechanic (which happened more than i can say) and they would be fine, until the next time.this is a serious safety issue and i'm not sure if my car will pass the annual inspection.there's only 81,000 miles.

While driving down the road at varying speeds i have noticed that the outside mirrors on my car change position without any input on the switch. During the week or so prior to the first time that this occurred, i had noticed that when returning to the car after leaving it parked overnight that the mirrors,selecting the memory switch would return the seat and mirrors to their preset position. However this has now progressed to where the mirrors will change position while the vehicle is in motion. The driver's mirror will not change position dramatically, however the passenger side mirror will frequently tilt up to nearly the full extent of its' travel and without any warning or input from the driver. This has led to several occasions where a quick glance, especially at night, did not show an obstruction on the passenger side of the car and nearly led to an accident.pressing the memory recall button numerous times will eventually bring the mirror back to the set memory position.this is a safety hazard and i would like my vehicle to be repaired.

While driving, sometimes, 'door open' icon shows right front door open and all doors unlock, even though the doors are properly locked. I stop the car, re-close the right front door and move on. It happens often. First i noticed in june 2015. Took the car for repair at lexus. Problem persists.

When turning, the 'door open' light comes on and all four doors unlock. This has been happening for about 2 weeks. Before this, only light will come.

-the contact states that his 2007 lexus 250 dash lights turn off without warning. The lights will flicker on and off and then go out.the lights will come back on for short periods of time afterwards.the vehicle does not lose power.the dash lights have failed a total of three times. The failure occurred 45 minutes into the drive twice.the last failure occurred 2 miles into the drive.the external temperature is usually between 31-39 degrees when this happen.during one of the incidents, the temperature flashed at 39 degrees before going out.the speedometer reading is approximately 60-65 mph when the failures occur. The dealer stated they can not find anything wrong with the vehicle,and for this reason they will not look at the vehicle anymore per manufacturer. The contact was told this is an failure which cannot be duplicated; the problem seems to happen early in the morning approximately 5:30-6:30 am. The dealer has performed a chassis electrical diagnosis (twice), window & door diagnosis and body diagnosis and can not find anything wrong.the vehicle has been in and out of the shop atotal of 42 days.

I do not own the 2007 lexus es 350 or the toyota camry butin the course of test driving both of the vehicles, i was shocked to discover that the "start/stop" button defeats the olderignition key interlock system. In the older keyed ignition system the car must be in park to turn off the engine and remove the key from the ignition.in the 2007models of lexus and camry the engine can be turned off with the vehicle in drive simply by touching the brake--there is no ignition key to place in the steering column..please read the following which i sent to your site this morning and was asked to file a formal complaint:-----------------------------------------------------------------------------------------------2007 toyota camry and lexus es 350 do not use an ignition key.they use a "remote" which must be in close proximity to the vehicle when the "start/stop" button is pressed. Other manufacturers (bmw, volvo) use botha "key" in the steeringcolumn andthe "start/stop" button.while this second option at first seems redundant, it is a safety feature and toyota/lexus products may be prone to "rolling when stopped" in the following scenario:toyota/lexus:driver touches brake and hits the "start/stop" button to turn off the engine, but driver forgets to move the transmission from "drive" to "park".upon releasing the brake the vehicle will move, if not on level ground.bmw/volvo:as above, but driver is unable to pull "key" from steering column because vehicle is not in "park".therefore, driver places transmission in "park" before exiting the car, otherwise he will not have the vehicle "key" with him on leaving the car, thereby avoiding the problem ofvehicle moving because it is mistakenly left in "drive" on exiting the car.in summary:redundancy (key/start-stop) button serves a useful safety purpose and should be incorporated into the toyota/lexus products.

I have a 2007 lexus, es, andi feel the problem is with the electronic push button engine starter, and not the floor mats!people have experienced fatal car crashes due to its computer malfunctioning. Didn'ta driver and his family lose their lives in a lexus 350. Why is toyota reluctant to give me personal safety and peace of mind?

I purchased a new 2007 lexux es350 on april 12, 2007. In a right hand turn, the vehicle severely oversteered. Immediately the check engine light came on, with an error message to check vsc. As a result i returned the vehicle to the smithtown lexus service department on apr. 19, 2007 with 244 miles on the odometer. They took over twenty-four hours to diagnose the fault. They allege that the failure is the result of a defective sensor in the transmission. Although i have requested corroboration of the cause from a lexus factory representative and confirmation of the inability to obtain a replacement part for a week, and inspection of the defective part as removed from the vehicle none of these requests have been met as of april 25, 2007. As the defect is a safety related issue of vehicle stability i am concerned that the car poses a potential safety hazard to the public.

The engine makes a ticking noise at startup because of defective vvt-i gears. Lexus is aware of the issue (sb0028-09r2) but refuses to issue a recall for the problem. The problem can cause the car to suddenly lose all power while driving leading to a crash.

Was informed that the engine wasin need of replacement after buying and owning for a year. After the vehicle had been in the shop for numerous repairs over the course of a year i ended up having to buy another vehicle and getting stuck with a lien for the lexus in which the car is non-functional. Paid out of pocket thus far for a number of issues, including: radiator failing, all hoses replaced, axle replacement, to name a few. Car only had 15000 miles placed on it, bought used. Purchased a warranty through the dealership and when attempted to make a claim, claim was denied due to dealership non-payment & "forgetting to file paperwork." opened up claim with maryland insurance committee and reported dealership for fraud.

The contact owns a 2007 lexus es350. When the vehicle was cold started, the engine made a loud rattling noise. Also, while the vehicle was parked, the oil level lowered. The contact stated that the cam shaft gear assembly was defective and unable to hold oil to reduce emission control of the engine when the vehicle was started. The contact planned to take the vehicle to bredemann lexus (2000 n waukegan rd, glenview, il 60025, (847) 510-5535) for diagnostic testing later this week. The manufacturer stated that even though the engine was the same as in other vehicles that were recalled, there were no recalls on the contact's vehicle. The failure mileage was 91,000.

The contact owns a 2007 lexus es350. When the contact took the vehicle to be serviced at an independent mechanic, they diagnosed the vehicle and stated that the engine had a fuel leak. The vehicle was not repaired. The manufacturer and dealer were not notified of the failure. The failure mileage was approximately 114,000.

The water pump failed with less than 40000 miles and under 5 years old.it will cost $1500.the pump was $175.do to the design of the engine and placement of the pump it will take 11 hours.

Soon after i purchased my es350 in aug 2007 i started hearing a brrrrr sound coming from the engine which is only heard in a cold start and lasts for less than 10 min.i left the car overnight at two differentdealership service depts so that they would be able to duplicate the sound also from a cold start.twice i was told that the mechanics were unable to duplicate the sound which is difficult for me to believe as it is there everytime i start the car.(my husband thought that the sound was coming from the valves or tappits.) the sound was not present on the es350 loaner cars that were given to me nor is the sound heard in friends es350 cars. I am concerned that there might be a problem later on with the vehicle and that this is a warning sign.

In may/june 2011 my ac went out and august 2011 my passenger side window went off track due to a broken clip. I have a 2007 lexus es350 with 102,000 miles. My warranty ran out just before year 2 due to the high mileage. I took my vehicle to the dealership for the ac and was told the ac evaporator needed to be replaced. Also, the technician told my husband that the waterpump was leaking as well and it needed to be replaced. However, the technician forgot to write the water pump information on the ticket. I contacted lexus consumer assistance because i have had constant problems with this vehicle; replaced halogen bulbs at $200+ a piece in 2009, replaced driver side window in 2010 due to a broken clip, and replaced rear brakes in 2008. Lexus only agreed to pay 25% of the bill for the replacement of the ac evaporator and nothing towards the cost of the replacement of the waterpump. I did not contact them regarding the passenger front window. Replacement of the ac evaporator, water pump, and passenger side window are very expensive if the work is done at the dealership. Replacement of ac evaporator is $1605, water pump approx $3800, window $520+. Lexus said that i had to replace the entire window and that the clips were not sold separately when i replaced the driver side window. Today (8/11), i took my car to an auto glass shop and they fixed my passenger window and replaced the clips for only $75. Lexus is deceiving a lot of people which is the reason i want to bring this to the attention of nhtsa. It seems like a lot of the issues thati stated above are recurring with other owners. Therefore, i'm asking nhtsa to research the number of complaints and problems with the ac evaporator, windows, rear brakes, and water pump. These sort of problems should not occur in a relatively new car and i strongly believe a recall of the 2007 lexus es350 vehicle needs to happen.

Catastrophic major engine oil leak causing vehicle to blow approximately 2 gallons of oil on the engine and exhaust. Oil leak very large. Loss of all engine oil. The oil blew all over the exhaust almost causing vehicle fire. Also an environmental hazard oildischarged into environment.

Upon pulling out of a parking spot, engine suddenly flared up excessively.brakes failed, engine start/turn off button would not operate.vehicle would not stop.to preclude hitting traffic on a major street, i put car in reverse.engine continued to flare excessively.brakes still would not engage.i could not control vehicle thus crashed into 3 parked unoccupied vehicles.

- the contact owns a 2007 lexus es350.the contact is the original owner of the vehicle and immediately observed the cruise control was not operating properly. The contact noticed while driving at 55 miles per hour the vehicle's cruise control caused the vehicle to accelerate.the contact first noticed that the cruise control wasn't functioning properly at the time of purchase on october 11, 2006.update (february 21, 2007): mr. Towers said that when the cruise control is on, the vehicle frequently accelerate beyond its set speed and keep going. Once he got a speed ticket because of it. Since, he was alert to the malfunction and able to disengage the cruise control usually after the vehicle exceeded the set speed by 10 to 15 mph. The malfunction seem to occur when other cars are around. At first, he though other cars were slowing down, but later realize that it was his car speeding up. He bought the car from an internet dealer and wasn't sure it had the "intelligent" cruise control.after complaining to toyota, they bought the vehicle back.

The contact owns a 2007 lexus es350. The contact stated that when the vehicle was cold there would be a rattling noise in the engine. The vehicle was taken to the dealer who inspected the engine and could not find any problems. The manufacturer was contacted and informed him that a representative had inspected the vehicle and confirmed that the noise was normal. No additional assistance was offered. The failure mileage was 25,000.updated 3/28/11 the dealer advised the consumer the problem was known as a psiton slap. Updated 04/25/11

Driver was injured when driving her new (six weeks old) lexus es350 with approximately 700 miles on the odometer. Due to a defect with the automobile, the car, while proceeding on a roadway, suddenly and unexpectedly accelerated. The car would not stop even though the driver had fully applying the brakes. The driver, jamming on the brakes, was able to slow the car. The driver, unable to turn off the engine by pushing the ignition button and unable to stop the movement of the car by the application of the brakes, intentionally crashed the car into a parked automobile to stop. After the car finally stopped, driver was unable to turn off the engine even after moving the stick into the "park" position.

The contact owns a 2007 lexus es350.the contact stated that the vehicle accelerates without warning.she stated that the engine made a squealing noise when she pressed the push to start button.she depressed the brake pedal, placed the vehicle into reverse, and the vehicle sped up and would not stop.she depressed the brake pedal with all of her strength, but the vehicle would not stop.it finally came to a stop when it struck the side of a garage.the contact was bruised and startled.a police report was filed.the speed was unknown.the failure mileage was 39,000.

The contact owns a 2007 lexus es350. While the contact was driving approximately 40 mph the engine stalled without warning. The engine restarted after several attempts. The vehicle was taken to an authorized dealer. The technician was unable duplicate the failure. The failure mileage was 30,100. The current mileage was 32,000. Updated 07/28/10. *ljupdated 10/12/10

Petition for additional investigation into the unwanted and unintended acceleration of model year 2007 lexus es350.*njthe manufacturer stated the unwanted acceleration was a result of the floor mats interfering with the throttle pedal. The consumer experienced unwanted acceleration and does not believe the problem is with the floor mats.see also 10261660 *dsy.

I received a less than reassuring assessment today of how my '07 lexus es 350 was fixed at keyes lexus, van nuys, ca, following a recall notice. Although the accelerator pedal had been trimmed, and sound material was removed from the driver-side floor mat area, the principal sudden acceleration problem remained unsolved, according to bill horvath, lexus service rep.background: while traveling west on the 60 freeway in mid-december my car took off like a bat out of '!@#$% as i neared chino airport, located approximately 50 miles from hemet, where i visit my 95-year old mother each week. The car's cruise control had been activated and in use for about five minutes. My speed was set at 68 mph when suddenly the car simply took off, ultimately reaching nearly 100 mph. At the time of acceleration my right foot was no where near the gas pedal or brake. I removed the original lexus car mats long ago. Nevertheless, it proved to be an unbelievable experience and terrifying ride. I shut off the cruise control device, hit the brake as hard as a could, threw the auto-gear shift into neutral and pulled off to the side of the freeway. I wasn't hurt, but terrified by the experience. I will not let my wife or daughter drive this defective car--ever! the lexus technicians were unable to duplicate the cruise-control instant acceleration problem, according to horvath. When i picked up the car i told horvath that i'm accepting it under protest and that the dealer's solution and findings to my very dangerous incident were "inadequate."for the record, this represents a single isolated event. I never had any other issues with this vehicle. However, i now fully understand how easy it might be to get killed in one of these so-called luxury cars. What pisses me off the most is that toyota has know about this serious safety defect for the last nine years.

The contact owns a 2007 lexus es350.while driving 5 mph, the vehicle drove over the curb and into the front of a gym.no warning lights illuminated.the vehicle was approximately 3/4 into the entranceway.the police and fire departments arrived on the scene and filed a report.the front end, hood, and undercarriage were damaged.the contact believes that the cause of the failure was the floor mat.she has not spoken to the dealer.the current mileage was 2,900 and failure mileage was 2,800.

2007 lexus es350 with sudden acceleration.consumer states that the all weather floor mats were the cause of the sudden acceleration.he also states that he received a recall after he was in the accident. *njrecall# 07e082000the consumer stated he experienced sudden acceleration twice. Both times his foot was still on the brake pedal, which resulted in severe damage to the front of the vehicle and also damage to a parked vehicle.the consumer stated as he was about to put the vehicle into park, it suddenly jumped six inches. Updated 03/16/11the consumer has since traded the vehicle. Updated 05/19/11

I had gone though a toll booth and was accelerating around a truck but when i took my foot of the gas, the car accelerated and would not slow down.i had my foot on the brake with all my strength and was barely able to keep the car at 60 mph.luckily there was light traffic, but there is no doubt in my mind that i would have hit multiple cars if there had been traffic.i was able to shift the car into neutral and brake to the breakdown lane with the engine screaming the whole time.truly the most terrifying experience of my life.we had it towed to the dealership who explained it was probably the floor mat which had not been secured when the car had been serviced the day before.i almost died because of a loose floor mat?!!!

2007 es 350 accelerator did not return to normal after accelerating. Instead, slow and sluggish pedal return was experienced by me as driver. I was on the highway and had the luxury of waiting for pedal to return. Only happened one time; floor mats were in car at the time but i do not believe they had anything to do with event.floor mats were removed with recall notice in 2009

While coming out of a parking lot,accelerator petal got stuck,car accelerated from 0-70 in seconds and could not slow the vehicle down, lexus recently serviced car for mat recall and did not install clips on all weather floor mat, my insurance is investigating both accelerator throttle and also the reason wy mat did not have clips installed after lexus stated they corrected the mat recall,i am also hiring a independent auto forensic specialist,i could of killed myself and others too,t his so called mysterious acceleration must be corrected.

I was getting on hwy 101 ramp on a saturday morning around 10:45 am where traffic was moderate, suddenly felt the car began accelerating by itself so i eased up on the accelerator. Car continued to accelerate uncontrollably on its own. I then stepped hard on the brake but the car didn't slow down. Saw the cruise control light was on by itself, turned it off but the car was still accelerating.meanwhile, the vehicle accelerated to 105 mph .miraculously managed to move over to the shoulder without hitting any cars but the vehicle was still moving at 100+ mph. Finally my husband had to force the gear box to park and i applied the emergency parking brake before the vehicle finally started to slow down and eventually stopped near exit #389. It was a 3.5 miles journey at over 100 mph with many close calls of serious accidents .vehicle was towed to lexus dealership.dealer later informed us that the sudden acceleration was caused by the all weather floor mat and their explanation on why the brake did not work was when the gas throttle was open, the horsepower of the car was so great that the brake wasn't able to stop it. We were not convinced and demand to have lexus corporation send a master technician or have an independent and qualified technician for a full and complete diagnosis. Request was refused by the dealership service department manager. Based on their computer diagnosis, there was no error code came up and therefore we have to trust them that the program has been resolved by the replacement of the floor mat our research found this problem has happened in a lot of different models of vehicles of toyota and lexus. Suspicion is that there is some other bigger safety issues behind and toyota is using the floor mat issue as an excuse to cover up more serious safety problem.

While driving on i10 in ca, my mother accelerated to pass a truck and when she eased up on the accelerator nothing happened.in fact, she started to accelerate.she tried to brake and put the emergency brake on and she kept going in excess of 90 mph. She drove through a rest area but was unable to stop.finally she hit the gas pedal again and that did it - she finally had control and slowed way down.she did so much damage to the engine while trying to get it to stop that cathedral city lexus replaced the whole engine.she was toldthe problem was caused by her all weather floor mat.she was not aware of any recall on floor mats nor had tustin lexus, who always services her car, ever said anything to her and the mats have been in the car since she purchased it.

Reference: my 2007 lexus es 350 on the recall for floor mats and pedal of the accelerator. Incident happened 2/1/10 12 pm est place: ashland, oh 44805bill harris gm dealershipi pulled into the parking lot of the gm dealership and all of a sudden my lexus es350 (2007)accelerated so high that i thought it would go through the plate glass window of the dealership. I stood on the brakes and got the car into neutral. It rocked back and forth after i put it into neutral with people watching this happen. They thought that i was going through the plate glass window into the showroom. The witnesses at bill harris dealership, and other people saw me and the mess i was in with the lexus.the car was towed to germain lexus of easton in columbus, oh by lexus ,per supervisor of service specialists. She told me to rent a vehicle and pay for it myself up to 50.00 per day. It will be 2 weeks until i get my money back for the rental,if i furnished a proof of rental and send it to fax to her attention. I talked with customer service rep in service at the lexus dealership in columbus. She told me to "get in line since there are a lot of people with the same problem with the mats." i did not have the mats in the car. My husband, an automotive engineer, took the mats out of the car when we got the letter from lexus about the mats and the pedal on our lexus in which they would send us another letter when the time came for the fix in april 2010!!!! how could it be the mats or the pedal since there were not any mats in the car.i did not have my foot on the pedal since i was coasting to the parking spot when the engine went "crazy".

While driving my 2007 lexus 350 es on saturday, may 3, i experienced unintended acceleration. My vehicle unexpectedly accelerated and i was unable to successfully brake or shut off the car with the push button ignition. While struggling to gain control of the vehicle (and avoid hitting other vehicles), i was finally able to stop the car using the emergency brake, putting the car in park and holding the push button ignition for several seconds. A great deal of smoke resulted...i immediately contacted woodfield lexus, my local lexus dealer.i was told to bring the car to the dealer asap for review.i did so, and my vehicle is currently with the dealer to perform necessary testing.when i arrived at the dealer, the service manager noticed that my floormats were secured, but upside down -- the result of a recent oil change (2 days prior) -- where thewoodfield lexus service technicianturned my floormats over -- then forgot to properly secure them in the correct position.inotified woodfield lexus of another acceleration issue in 2007, however i was told that the "jumping" acceleration is a know glitch with my make/model/year.my vehicle is unsafe to drive.

The floor mats on my lexus 350 caused the accelerator to stick in a depressed position resulting in a high rate of speed.fortunately for me i was able to figure it out.for a moment i had the impression that i did not have breaks. This must get fixed or there will be deaths.the reason for this is due to a number of factors.1) the floor mat was not fastened to the car using the clips.i had just washed the car and i was unable to fasten the floor mats into the clips. The design of the clips is poor.2) the floor mat slid forward.3) when the floormat slid forward it caused a situation thatwhen the accelerator is depressed the accelerator gets caught under the leading edge of the floor mat.you cannot lift the accelerator up because the floor mat is preventing it from coming up.3)the floor mat has to be pulled away from the accelerator in order that the accelerator is released.4) the design of the accelerator pedal is to close to the top of the floor mat.the accelerator pedal must be replaced with a pedal that is further away from the floor mats.the can be accomplished by making the pedal smaller.my wife is currently driving this car in tx.i am in mn.i've told her to be careful to make sure the floor mats are properly fastened.i am 50 years old anddriven numerous cars.this lexus is the best car i have ever drive but this design flaw will kill people if it's not fixed.feel free to call me at:thank you,

I turned right into the parking lot and proceeded approximately 120 feet and turned right into the first available parking spot.there are speed bumps in parking lot that do not allow any speed to be gained between driveway and parking spot.as soon as my car entered the parking spot, and with my foot still on the brake, the vehicle suddenly accelerated and surged forward jumping the parking curb and hitting the outside of the dental building.the vehicle lunged forward over the parking curb, through shrubbery, struck a parking sign and finally the building, a total distance of about 6 feet, before stopping.the situation happened only once and was enough for us to request lexus to buy the vehicle back from us.lexus looked at the floor mats and deemed they were securely in place not causing the accident.they checked the car mechanically and could find nothing wrong & no computer error codes recorded.they did absolutely nothing to the vehicle and returned it to us claiming no malfunction of the car.the front bumper and hood needed replacement and we had to place an insurance claim and pay our deductible to get the car repaired.

June 9, 2009 my 2007 es 350 lexus took off with me reaching a frightening speed of 95 miles an hr when i reached the mat under my right knee and yanked the carpet and at last freed the gas and brake pedal. I know the where both involved as i hit the brakes to no avail as the speed became frightening and keeping it on the road was a miracle. I think it is unacceptable that i did not receive any recall notice for almost 4 most after this incident.

The contact owns a 2007 lexus es350. The contact stated that the air and heating system releases aluminum trihydrate through the vents.as a consequence he had to have surgery to stop his nose bleed. The vehicle was taken to the dealer, but the technicians have not been able to provide a remedy. He contacted the manufacturer to request a toxicity report. Upon contact a representative concluded that aluminum trihydrate is commonly used as an antacid, therefore there was not associated safety hazard. The failure mileage and current mileages were 15,000.

07/lexus/es350/4drfor the past 6 months, my headlights have been going on and off. I can be driving at night, and the lights will just go out. Then i am left to drive in the dark. Sometimes if i turn the lights off and then back on again, they will come back on, but only briefly. This is a safety hazard. I am fine as long as it is daytime, but at night, this is quite scary. The dealership has told me that it would cost $800 dollars to replace both lights. Then they said it would cost $400 to replace them with less than standard bulbs. This is unacceptable - just for headlight bulbs. Please help me before someone gets hurt. Thank you

My right headlight began to flicker and did so for several weeks, then the left one started to do the same thing. Now they both completely shut off when i'm driving. I need to turn them on and off several times before they come back on. This is not only frightening, but extremely dangerous. Makes me afraid to drive after dusk.to add to the matter......recently, my passenger side window fell off of the track. My husband was able to manipulate the window to get it to stay up...but now i am unable to use that window. This week my driver side window has done the same thing. When a window falls out of it's track it is totally unexpected and causes a major distraction...especially when it's right next to you on the driver's side!one more item......now my sideview mirrors change position while i'm driving. I couldn't understand why when i was driving i could no longer view vehicles in the lanes next to me and then i realized my mirrors had changed. Again, a safety issue because now i need to readjust my mirrors while i'm driving.i can't believe this is the quality of a lexus! what's next????

07/lexus/es350/4dr for the past 2 months, my headlights have been going on and off. Sometimes when i drive at night, the lights will just go out.then i am left to drive in the dark. Sometimes if i turn the lights off they may or may not come back on again.if they come on, it is only briefly. Then the problem starts again.this is a safety hazard. I am fine as long as it is daytime, but at night, this is quite scary. The dealership has told me that it would cost at least $500 dollars to replace both lights and that this is the first step before determining if there is an electrical problem. The price is outrageous just for a headlight bulb when this may or may not be the problem. Please assist me with getting results before i am involved in an accident.

On my 2007 lexus es350 the headlights stopped working; first the driver side would fade out after driving a while and then the passenger side went out.car only has 75k miles.was told by dealer that hid lightbulbs can gradually go out while driving and no warning light comes in the vehicle. Cost to replace 2 lightbulbs was $460!seems very unsafe to have headlights gradually go off while driving at night!

The contact owns a 2007 lexus es350. While driving at an unknown speed, the headlights failed intermittently without warning. The vehicle was taken to an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 112,000. Ma 08/10/15updated 10/06/2017

Hid headlights on 2008 es350 are aimed to low for safe driving. I almost struck a family of 4 on seabrook island as they walked close to the shoulder. The dealer stated there was nothing that could be done about this as the lights are computer controlled but "they are working on it"this is an unsafe and dangerous situation that must be corrected properly.

Low beam xenon headlight on drivers & passengers side intermittently shuts off. At times both low beam headlights flicker and shut off completely causing no vision at night. When the lights are switched off then back on they work once again but usually for a few minutes only.pulled over by cops and when.it seems like it is a know problem and lexus does not want fix it!!!

The issue that i am having with my 2007 lexus es 350 is while im in motion on a highway or street both of my headlights will shut off leaving the street completely dark putting me and my family at risk for an accident. I have to manually turn the headlight switch off then on again and thats when they will come back on, however this can happens several times while in motion during one extend driving period. Sometimes the left headlight will turn off and the right stays on and vice versa for the right or both. I contacted the dealership and they said i needed the headlamp replaced but once i did some research on this issue with the make and model of my vehicle i realized there are numerous of individuals having the same dangerous issue with having the headlamps replace the issue still remains the headlamps shut off completely inhibiting the view of the highway at night.

I was driving on the interstate and both head lights went out at 70 mph.the problem started with one light then the other with no reason.you can switch them on and off several time and they usually come back on but when they both went off at the same time at 70mph they restored a 8 times! i took the car the dealer and instantly they start talking about what i needed to pay.i should not have to pay for manufactures defect.as many many 2007 es 350s are having the same problem, but there no recall.this a safety issue. I do not have a case open with the lexus corporation but they are singing the same song as the dealer.i guess someone has to seriously injured or die like es350 that had the acceleration problem to pay attention. Very sad.

While driving at night my headlights went out. I turned them off and on quickly and they came back on. This has happened several times since the first incident. This is a serious safety concern. I googled to see iof there have been other reports of this problem and i was shocked to see so many. I was also shocked to see that the dealers wanted to replace the headlights before checking the electrical system or computer. It happened again tonight and i plan on contacting my local lexus dealer tomorrow morning.

My left headlight started going out,it would come back on, then my right started and now both lights will go out while driving. Seeing many of the same complaints online.

I bought a lexus es 350, 2007, on jan. 12, 2007,and drove it at night for the first time on feb. 2, 2007. The car has hid headlights with afs. We were driving on an interstate with no other lights around and we drove it in the city the next night. The headlights are unacceptable because we can barely see with them at night. It's worse obviously outside cities, but also difficult even where there are street lights. We can see clearly a few feet in front of the car, but then there is a line between dark and light. Above the line is what can only be described as a black wall. This makes you out drive your headlights constantly, like driving blind. The headlights appeared to be so low that you could barely see the bottom third of the car in front of you. Very dangerous and scary. We took the car back to the dealer, who said he turned the afs off and it would be ok. It wasn't ok. It was exactly the same with the afs off or on, so the next day we went back to the dealer and asked if he could adjust the headlights. He said the company did not allow them to adjust the headlights. I have called the lexus 1-800 customer service number today and hope they will solve the problem, but i've since heard other people complain about this same problem in this car. I consider myself lucky to have made it home safely both nights that i have driven this car. It seems like it's an accident waiting to happen.

The contact owns a 2007 lexus es350.the contact stated that his headlights were beaming too low and caused poor visibility when driving at night.the dealer and manufacturer stated that they could not be of assistance or change the headlights.the current mileage was 2,500 and failure mileage was 20.

Hello, i bought a 2007 lexus es 350, september 2009, and drove it a few nights since then. The car has been parked in my garage because i can barely see when i drive the car at night because the headlights which are hid afs headlights only illuminate about 4 or 5 feet in front of the car .luckily i have a second car to drive, but would prefer driving my new car.we were driving on an interstate with no other lights around and we drove it in the city the next night. The headlights are unacceptable because we can barely see with them at night. It's worse obviously outside cities, but also difficult even where there are street lights. We can see clearly a few feet in front of the car, but then there is a line between dark and light. Above the line is what can only be described as a black wall. This makes you out drive your headlights constantly, like driving blind. The headlights appeared to be so low that you could barely see the bottom third of the car in front of you. Very dangerous and scary. The afs are turned off. So that's not the problem. I am schedule to visit the lindsay lexus dealership located in alexandria virginia, tomorrow 11/13/09 and asked if they could adjust the headlights.i have called the lexus 1-800 customer service number today and hope they will solve the problem at no cost to me. I've since heard other people complain about this same problem in this car. I consider myself lucky to have made it home safely. It seems like it's an accident waiting to happen. Because the headlights are beaming too low towards the road, causing poor visibility when driving at night.***no incidents at this time***i appreciate your help with this matter.

While driving at night the headlights went out.they began to work intermittently.the dealer replace both headlight bulbs.

Gas pedal stuck and couldn't get stopped and wrapped the car around a pole to get it stopped.

My 2007 lexus hyper accelerated. I had the re-call work done on this.it was as if the car had a mind of it's own it was damaged and i was hurt.

On july 16, 2009, my wife was traveling slowly behind a truck when a traffic light turned red. She tried to stop and had her foot firmly on the brake, but the car didn't stop and crashed into the truck in front of her, causing about $8,000 damage to her car and none to the truck. No one was injured, but my wife missed a day of work.we suspect that this was really a "stuck" accelerator problem or, really an electronic problem with the accelerator.this has happened only one time.the lexus dealer and the auto repair shop said her brakes were fine. Subsequently, in feb 2010, the lexus dealer called us and had her bring in the car (2007 lexus es350) for accelerator/brake repairs. Although her car has not officially been recalled for the recent toyota acceleration problem, they wanted to pre-empty a future recall and get her car fixed. Last year, her car was recalled for a floor mat problem, but they said her floor mats had been installed properly and nothing was done.

The contact owns a 2007 lexus es350. The contact stated that the doors would open on their own. When the contact went to open the driver side door or got close to the vehicle, all the doors would unlock. The vehicle was taken to an authorized dealership four times and the door handles were changed. However, the failure continued. The failure mileage was 50. The current mileage was approximately 36,000.

Out of nowhere the es 350 lexus accelerated in reverse.i had to practically stand on the brakes both feet with all my effort to stop the car while the engine continued to accelerate.it would not go into neutral or drive or park or turn off despite holding the ignition key. The whole incident lasted about a minute or so and suddenly, like a switch was hit, the engine stopped racing and the car became idol and no damage was done to me or the car or the house.

Es 350 2007 lexus, passing vehicle doing approx. 40 mph in 55 mph zone,accelerator stuck, gas pedal was going to floor on its own,looked at speedometer was at 85 and climbing.applied brakes as hard as could, pulled over to side of road, put in park and turned car off.continued on after getting myself settled down. Car is now in shop and they are talking floor mats, did not have the all weather floor mats in, checked gas pedal and saw no compromise from floor mat in car that would cause this to happen.the car has less than 3000 miles. Thankfully there were no injuries, it was 6 am and traffic was minimal.

The contact owns a 2007 lexus es350. The contact was driving approximately 15 mph when the vehicle stability control (vsc) warning light indicator illuminated on the instrument panel. The dealer was notified and advised the contact that there were no failures. The identical failure occurred twice. The vehicle was taken to the dealer for diagnostic testing and the technician was unable to detect an error code related to the failure; although, the transmission needed to be replaced. After the transmission was replaced the vehicle stability control (vsc) warning indicator continued to illuminate. The contact notified the manufacturer who stated that no investigation would be performed since the dealer reported that there were no failures. The failure mileage was 75,000. The current mileage was 89,000.

I had two recalls done on my auto on march 4, 2010.these recalls dealt with the acceleration pedal and an oil line.since the recall of the acceleration pedal was done my car on occasion has stalled when the pedal is depressed.it will hesitate while i depress the pedal up to an inch or so.finally it will start to creep and then finally start moving.this has happened twice when i was entering an interstate highway and again as i pulled away from the curb of my house.additionally, the transmission shifting is very erratic at times.once again all of this started after i had the recall done.before this my auto ran perfectly with no issues other than an occasional hard down shift when coming to a stop.i have been to the lexus dealership in frederick, co twice.they are unable to address these problems in a satisfactory manner.the acceleration delay is a safety issue and needs to be addressed by toyota.

The contact owns a 2007 lexus es350. The contact statedwhile driving approximately 65 mph the vehicle suddenly accelerated on its own. After trying to decelerate for a few minutes the vehicle finally slowed down. The vehicle was inspected by a dealer who advised her that the she needed a transmission. The transmission was repaired. The failure and current mileage was approximately 74,000. The vin was unavailable.

I purchased the car with a certified pre-owned warranty as i did with two other lexus that i have owned. Shortly afterward i noticed that when i slowed down to stop at the top a steep hill the car would suddenly lurch forward and i had to apply the brake to stop the car. I went to the dealer and took a ride with the service manager with a laptop attached to the car. I duplicated the problem. The dealer said the problem was that the transmission has a problem shifting from 4th to first gear .the dealer applied some computer updates. Afterward, the problem lurching was still the same. I took the car back to lexus and duplicated the problem with them again. They did another update but the problem was still the same. The dealer brought in a tech rep from lexus. They decided that the problem was not significant enough for them to replace the transmission or the computer that controls the transmission. I still have the same irritating problem. Although the car is still under the certification warranty, it will run out soon.

The contact owns a 2007 lexus es350. After the vehicle was placed into the park position, it independently reversed without warning. The contact was struck by the front driver side door, which caused the vehicle to stop. The contact sustained a fractured right foot that required medical attention. The vehicle was taken to a dealer, but the cause of the failure was undetermined. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 125,000.

My 2007 lexus hyper accelerated. I had the re-call work done on this.it was as if the car had a mind of it's own it was damaged and i was hurt.

The transmission slips between gears. When you are driving the car will not accelerate or decelerate for about 20 seconds. It's extremely dangerous because you lose your ability to avoid dangerous situation. Toyota is aware of the problem, but refuses to issue a recall.

2007 lexus es350 making loud noise when going from park to drive. Consumer states that it makes a loud clunking noise when shifting from park to drive.dealer stated that this problem was a characteristic of the es350.

The contact owns a 2007 lexus es350. While driving 70 mph, the vehicle jerked and decelerated. The vehicle was taken to a repair shop where failure codes were found for the transmission computerized system and transmission drive train. The vehicle was not taken to a dealer for diagnostic testing. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was 220,000.

Lexus es 350 has sudden and unexpected acceleration.

I have an es 350 lexus. I purchased my car in may 06. The cars has problems switching gears at certain points when you put your foot on the gas. You could be on the highway or in a residential area and the car rev's and takes off and accelerates forward really hard with out giving the gas pedal a lot of gas. Once this happens the check engine light and also the check vsc light comes on. In the lexus manual it tells you that its very dangerous to drive your in that condition and it should be taken to the dealership immediately. I took my car to the dealership and i was told that this issue was caused by my car being recalibrated and that the transmission would need to be replaced. My car only has 76,000 miles.

2007 lexus es350. Consumer states unintended acceleration *tgwthe consumer did receive a recall notice in the mail regarding accelerator problems, but was not concerned, because he never experienced any problems prior. However, on april 6, 2010, as the consumer was about to make a turn, the vehicle suddenly lurched forward and a red warning light illuminated as well as the check engine light. The consumer aborted the turn and went straight ahead and turned into a gas station. The consumer then turned off the engine and after a minute or two he re-started it; both the warning light and check engine light as well as a light indicating loss of traction were on. The vehicle was towed to the dealership where they reset the computer and the consumer was informed everything was fine. However, 4 miles into his trip, the vehicle lurched forward again when it was moving at about 20 mph after a stop sign. The consumer drove the vehicle to the dealership the next day and upon inspection, the consumer was informed the vehicle needed a new transmission. The representative told the consumer there was a mechanical problem with the second gear and that the lurching of the vehicle was related to the computer bypassing that gear.

Vehicle:lexus es350 - 2007problem:when backing up out of the driveway or onto a busy street, the car stalls when shifted into drive.the computer resets itself which could be 5 seconds and the car needs to be restarted or enough time to be crashed into.i have had three near misses as the car stalled when backed up onto a busy road.the problem has happened to both myself and wife, so it is driver independent.the lexus dealer said there is no fix.they claim the software is either a yes or no for reverse or forward and the "roll" between the two can not be interpreted causing the vehicle to stall.this is extremely concerning due to the near miss accidents.i understand it is a problem with the es and is.the problem is very intermittent, but has occurred 6 times within my 3 years of ownership.

I own a 2007 lexus 350 purchased in sept of 2006. I have experienced problems with the transmission, at 3,000 miles which resulted in lexus replacing the transmiion.most recently i was driving on an interstate and while passing a car my car accelerated on it own to 140mpg. Iwas braking continuouslyfor seven to ten minutes. I shifted from drive to neutral. This did not help. The car only slowed down with the pressure on the brakes. I contacted the dealer who picked up the car when i returned home and i was told that it was a floor mat issue my floor mat was put in by the dealership. I was injured and have since required surgery. In my opinionthere is a serious safety issue with the vehicle.

My car has a commonly known problem with the transmission where it slips as much as 1000 rpm when shifting from third to 4th gear. When i reported it to lexus, they immediately replaced the transaxle.now it flares even worse.

I have a 2007 lexus es350. When coming to a stop the vehicle slows and then there is a bump as though the vehicle has been hit it the rear. This has happened at least 4 times. Another problem is that when accelerating the trans will speed up causing me to hit the brakes. Lexus stated that this is normal. I think its dangerous.

Engine surges, unexpected acceleration. Occurs at low speeds, appears to be failure of automatic transmission.happens every couple of months.was told it was my fault for not understanding how the "intelligent" transmission functions.

I purchased a lexus es350 on 2-16-07.on 3-7-07, i experienced a gear shift failure resulting in a near rear end situation.i feel this problem is a serious safety issue and has been a ongoing problem that lexus has not corrected.my car was towed to the dealer for repair of the transmission.i do not trust that it will be reliable .

My car developed the flare/slip (1000 rmp gap) cold start first shift from 2/3 gear. It happened 2-3 times out of 7 days i sent the car to dealer, they keep telling me that they were not able to duplicate or verify the problem, i video tape the problem show it to the dealer however they told me that they have to duplicate the problem first in order to start to repair. After i pick up the car back from the dealer for the first time the flare/slip (1000 rmp gap) happened again, it happened 3-4 times out of 7 days, i sent the car back to dealer to check the problem. Again they said that they were not able to duplicate or verify the problem.

I purchased a 2007 es350 lexus april 20, 2007. The transmissions began surging and flaring up on the rpm's when accelerating, the gas mileage dropped to 14 miles a gallon in july 2007. I brought the car to the dealer and the first time they upgraded the computer software and replaced a chip. On august 16, 2007 the transmission started revving up and shifting hard and a rattle developed in the roof.the dealer put a whole new transmission in the car that time and took the sunroof apart because a part was loose. The same day, the car started doing the same thing on the way home from work and i took it back to the dealer. I filed a complaint with lexus usa and they would not offer anything other then putting a third transmission in the car. 9/18/07 back at the dealer, it is running and the test drive with the mechanic the car shift slow and is not flaring as bad and the gas mileage is 14 miles a gallon again.the roof is rattling again and i need to have the sunroof worked on again.the car failed on the interstate the 2 time and i almost got killed in the high speed line since the car would not go over 50 miles a hour at rush hour in atlanta, ga. Lexus is aware of the transmission failures and the safety issue but refuse to recall or buy back this car. Thanks mc

On wednesday, march 31 at approximately 5:30 p.m., i driving my in-laws 2007 lexus es 350 north on main road, when the vehicle suddenly began to accelerate.the gas pedal moved away from my foot and the vehicle started accelerating at full power. I immediately applied the brakes, but the vehicle continued to gain speed.i attempted to cut the car off by hitting the start button(it has no key). Again, nothing happened. I was traveling approximately 55 to 60 mph before the acceleration and approximately 80-85 after the engine began to race.the breaks did little to reduce the overall speed; however, pushing the brake pedal seemed to reduce the rate of acceleration. I tried putting the vehicle into neutral but that did not stop the acceleration.i had both feeton the break and was pushing as hard as i could, but it still could not reduce the speed.at some point, i turned on the hazard lights.i kept trying to get the car into neutral and to hit the on/off button but the vehicle was nonresponsive. I was quickly approaching the vehicle in front of me and had decided to hit it rather than run off the road.just as suddenly as it started, the car just cut off and i coasted to the next side street which was old pond road.it seemed like i was without brakes for approximately 2-3 miles.

We bought our lexus 350 on sep 29,2006 within 3-5 months we had issues in acceleration pedal. We took to the workshop and stated our complaint on increase is speed the 1st 10 min of driving. The replaced the transmission. But sometimes we still have that issue. But when we take to the dealer they say they couldn't reproduce that. We are now worries about the sticky gas pedal issue. Once we even hit a cyclist is the turn when i couldn't control the speed on the turn. We tried to reduce our speed, but it was kind of accelerated to 40, where as it should be in 25. The incident happened in school zone.

The contact owns a 2007 lexus es 350. The contact stated that she felt a thrust/surging motion while driving the vehicle as if someone hit her from the rear. She noticed the problem about 6 different times. She called the manufacturer and was instructed to take the vehicle to the dealership. She took the vehicle to the dealership and the transmission software was upgraded. The contact had not noticed the problem since the upgrade.the vehicle identification number was not available at the time of the complaint. The current mileage was approximately 35,000. The failure mileage was approximately 32,800.

My lexus es 350 recently had flare problems with my transmission.there is a bulletin out by lexus which suggest the car's transmission will flare between 3rd and 4th gear.however, what they don't tell you is that the car's transmission will flare, but in my case, take off on its own.in short, early morning i was driving to work and my car's transmission flared and suddenly took off with out me doing anything.basically, i had to put both feet on my breaks and stand on my breaks to keep the car from crashing into another car.luckily, i remembered to hit the off button on my car to keep it from ramming into another car.i have never experienced anything likes this before having a car suddenly surge forward with all 8000 rpms blazing.my wife would of never been able to stop this car if she was driving.i reported this to my lexus dealer in lindon but they refused to write down the complaint after fixing the transmission.basically, the local lexus dealer said they would not write down my complaint and suggested i call lexus corporate....which i did on friday.

Unexpected acceleration and erratic shifting; failure of automatic transmission and related systems; proposed replacement under warranty of the transmission;

Numerous complaints were made to the lexus dealer regarding sudden unexpected surges and acceleration problems with the 2007 lexus es350, which were ignored as a service issue until the transmission demonstrated erratic and uncontrolled operation during a test drive with a certified lexus mechanic. The car would surge and shift erratically until the transmission completely failed and the car became inoperable.

Within having my brand new lexus a few years, the seats started coming apart.i took the vehicle to lexus, they told me my warranty does not cove cosmetics.i told them for the cost of the vehicle my seats should not be deteriorating this soon.you can see the cotton stuffing through the seats.my dashboard is also melting.it is sticky and nasty feeling.it looks like someone has stuck holes in it.it is gross.i feel ashamed in driving this car.

Within a few days of purchasing and driving this (brand new) vehicle my back started to hurt. Lexus indicated that there is no defect and the vehicle is working as designed.the driver seat does not offer the same range of adjustments as other vehicles. This is borne out by the fact that i do not have any problems driving other vehicles. Continued use of this vehicle is detrimental to my back and hence my health and well being. This vehicle is not safe for all persons.

Power brakes on my lexus es350 . When stopped the power brake pedal will go all the way to thefloor board when continuous pressure is applied to the brake pedal . Due to the factthe electronics attached to the brake systemrequire continuous pumping of the brakes to maintain a firm feeling when moving and stopped . Also when the motor is off the brake pedal doesnot work but the emergency brake does the lexus mechanic told me this was normal not to worry . I took the car to a very competent auto mechanic and he suggested i reportthis to the nhtsa . I live in santee where the police officer and his family died driving avehicle similar to mine . I find myself driving my truck more often now.

I have owned lexus es350 2007 and i am problem with the handle when i press brake at high speed.i brought into dealer and they changed the rotors 3rd time and this is fourth time for the same problem.may 2007, nov. 2008, aug. 2008, mar 2009 i am having same problem.this time they want me to change rotors for front and back at my expense, but i believe this is not normal and dealer could not locate the problem.i am worry that it is associate with brakes and this is what my wife drives.

I am pleased to see something is finally being done about the lexus es 350 2007 acceleration problem. I filed a complaint in dec 2006, as i was spared from a fatal crash due to the acceleration problem. The recall that came out the following spring was only for lexus mats and i did not have a lexus mat but had another store bought mat. The 2007 recall program did not properly address the issue. I discussed with this agency and sent letters to toyato in japan and to the lexus headquarters in ca.i kept copies of all correspondence sent in 2006 so they knew about the problem. I even sent copies of complaints posted on this website, as the lexus dealership denied any reportable incidence. I am so disappointed that people died after my attempt to get someone to listen. I am still fearful of our car, but can't sell it for a fair price so we have continued to drive it with much concern for not only our family but others on the road. These cars should have been taken off the road in 2006. I still have nightmares about the car accelerating and probably will for a lifetime. I feel your agency should have been more aggresive in 2006 when this first started. Toyota/lexus has failed those who have died or been injured and any additional potential injuries or losses that may occur before april 2010 when the new software and pedals become available will be their fault as well.

I bought a lexus es 350 2007 model (manufactured by toyota) in november 2006 and from the very beginning i have been complaining to the dealerships about how the abs brakes are very slow to respond to application and how they don't engage as hard as they should. On multiple occasions the dealership tested these and reported back that they are in conformity with "toyota standards" for es 350 even though the other lexus models like rx or is have much more responsive brakes (i know this because the dealership gives us loaner cars during servicing). The dealer also confirmed that it was only the es 350 model brakes that were so unresponsive. This time, when i was given a 2010 es 350 loaner, i felt that the brakes on that were much much better and when i inquired from the dealer he told me that because of the multiple complaints that toyota had received on the es 350 2007-2009 models, they have changed the brakes on the es 2010 model to make them more responsive. When i inquired about repairing or replacing the brakes on 2007-2009 models to make the similar to the new 2010 model brakes, he said that toyota was not doing that, again because they still are appropriate by "toyota standards". On many occasions when i have had to apply brakes in an emergency, i have felt very unsafe and wanted better brakes but was reconciled due to the promise of the "toyota standard". But given the problems now found in the abs brakes of prius and other car models, i request you to please ask toyota to make the 2007-2009 model es car brakes compliant with the new brakes they put in the 2010 onwards es models to avoid accidents due to unresponsive brakes.

While attempting to enter freeway, after passing through tollbooth, vehicle locked at 40 mph, unable to accelerate or brake.

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)re: lexus es350, 2007; 16,800 miles; vin: [xxx]on february 2nd, 2010, i was driving above referenced car, with only about 16,800 miles driven on it, barely at 20 mph on a side street and our lexus accelerated on its own, brakes failed and the car skidded and hit the pavement of a sidewalk. I took the car to the lexus of rockville (301 762 9009) and they said although most repairs are covered under the warranty, a few are not. They initially quoted me my share of the cost to about $250 with which i agreed. Subsequently they called me and told me that my bill will be about $2300 in addition to the costs covered by the warranty. Please verify that these costs are legitimate and please re-determine why will they not release my car for a second opinion? being in doubt, i asked for the car back for taking it to another dealer, but they will not give back to me my own car (they said due to safety reasons) and coerced me into paying a bill of $2199.36 (invoice #882736), which contained almost $1800 in labor cost and the balance in parts. Please look into this incidence and the attached invoice very thoroughly. It was a manufacturing defect that the car accelerated on its own, brakes failed and the car skidded and hit the pavement. It was none of my fault and the car is still under 7 year warranty. Lexus should fully and completely reimburse me for repairs and injuries (to my right wrist). As a civic and humanitarian duty, i also urge you to please consider a recall, so that others will not be injured more seriously.

The contact owns a 2007 lexus es350. The contact was driving approximately 10 mph and the brake pedal was abnormally depressed into the floorboard when engaged and without response. The contact was able to stop the vehicle after several attempts. The vehicle was taken to an independent mechanic where the front and rear brakes were replaced. The failure continued after the repair so the vehicle was taken to a different independent mechanic for inspection where they stated that the master cylinder could possibly need replacing. The manufacturer was not made aware of the defect. The approximate failure mileage was 41,985.

This is about the rear brake pads of lexus e350 and the ethics of lexus dealer. I took my 2007 es350 to lexus dealer for a recall job.when i picked up the car the dealer gave me an inspection sheet which showed that the front disc pads are 8mm thick (reasonable for a 30,000 miles car) while the rear pads had worn down to 1mm ( dangerously thin). I asked the dealer whether the replacement is covered by warranty.they said emphatically 'no' and offered deceiving (extremely unethical) explanations as to why this happened. Subsequently i discovered that lexus has informed its dealers, through atechnical bulletin, that premature failure of rear brake pads have occurred in e350and these pads should be replaced under warranty when customer requests. The specific complains are (1) most cars' front pads wear much faster than rear ones, as a resultdrivers tend to inspect the front pads more frequently than the rear ones.this can lead to a potentially dangerous situation like what i ran into.lexus should issue a nationwide recall to fix the problems.(2)lexus should police its dealer.require them to provide customers with correct, accurate information and, most importantly, to honor legitimate warranty requests.

Situation is that always step on the brake hard to make quick stop if needed. Sometimes felt car wouldn't stop. So i hit the brake way in advance.complained it to dealer, but they said there is no problem with the brake.

I was driving my 2007 lexus es350 north on route 34 in colts neck, new jersey. Suddenly car speed increased from approximately 35 mph to in excess of 70mph. I applied brakes and emergency brakes which did nothing. I spent the next three miles avoiding cars in my lane and oncoming lanes. During this time i attempted to put car into neutral and turn it off. Nothing happened. I finally was able to put car in reverse which slowed it down but then it started going backwards. I finally got into neutral and was able to turn off. Car is presently at lexus dealer. They kept asking me about floor mats and that they would inspect their placement. I keep mats at least six to 12 inches from pedals. There have 40 such incidents with this year and model since it came out. Lexus keeps talking about floor mats, but some of the cars did not even have floor mats. Something should be done before a lot of people die. I was very lucky to not kill myself and a lot of other people.

The contact owns a 2007 lexus es350. While the contact was having her vehicle inspected the contact was informed that the rear brake pads were worn and needed to be replaced. The contact had no knowledge that the brakes pads needed to be serviced. There were no prior warnings and the current and failure mileages were 20,000.

Below are excerptsof a letter sent on july 16th, 2013,to which i have not received a reply.i am writing to you on behalf of my client, _____________, concerning a problem in the steering of her 2007 lexus es350.the lexus dealership, freeman lexus in santa rosa, california, has refused to reimburse my client for repairs that were made to deal with the shudder and clicking problems in my client?s car. Now, my client is requesting reimbursement in the amount of $420.46 plus repair at no additional cost to her of the recurring problem in the steering ?intermediate shaft? in her car.freeman should have known of and corrected the problem before selling the car to my client, as i explain below.at the time my client purchased the car on september 7, 2007, certified previously owned, the car was subject to technical service information bulletin st001-07, steering intermediate shaft noise? on lexus model es 350.that bulletin had been issued on april 25, 2007.the problem had not been corrected or disclosed at the time of purchase.furthermore, freeman lexus serviced the car on january 9, 2008, at which time the problem was not disclosed.on august 31, 2012, when the problems appeared and were reported to my client?s mechanic, __________________________________________, [mechanic]found bulletin st001-07 and duly replaced the steering shaft assembly, part no. 45220-06114 according to the service bulletin.[excluded from this email is a recounting of similar complaints]as the above posts indicate, the steering shaft is defective.had the defect been disclosed, my client would not have purchased the car.instead, my client relied on the certified previously owned? believing such certification to be reliable.evidently, it is not.please contact me if you have any questions regarding this matter.

2007 lexus es350.attorney representing consumer writes in regards to dealership refused to reimburse consumer for vehicle repairs due to the shudder and clicking problems. The lawyer stated the dealer should have known of and corrected the problem before selling the vehicle to her client. The consumer purchased the vehicle on september 7, 2007 and the vehicle was subject to technical service bulletin st001-07 steering intermediate shaft noise. The bulletin was issued on april 25,2007. The problem had not been correct or disclosed at the time of purchase. The dealer serviced the vehicle on january 9, 2008, at which time, the problem was not disclosed. On august 31, 2012. When the problem appeared, the consumer reported it to her mechanic.he found the bulletin and replaced the steering shaft assembly, at a cost of $420.46.

For the past few years, i have noticed that my dashboard has gotten very shiny and very, very sticky, causing an unsightly mess and, worse, causing a distracting reflection onto the windshield.i didn't know the reason until recently when i saw a report on the news of numerous other people having the same problem with their lexus.

On july 24, 2014 i noticed the dashboard on the driver side was starting to look sticky and shiny like the passenger side, but didn't think anything of it until i started driving and could not see clearly out of the windshield because of the glare from the sticky and shiny dashboard. After further research i find that i am not the only consumer with this problem. In 2012 i first noticed the sticky and shiny dashboard only on the passenger side which i've mentioned the issue to the dealer who stated he hasn't heard about such issue. I will be bringing my car in as it is now affecting my ability to drive safely because of the glare on the windshield and will present them with the many other complaints seen here. Clearly this is a safety hazard that lexus needs to issue a recall on before the entire dashboard melts and affects the airbags. I hope to see a resolution for all soon before a fatality from this defect becomes national news as the acceleration issue did.

In april of 2013, i noticed that the dashboard of our lexus had small tears or cracks on it.it looked like someone had stuck their fingernails into the dashboard.i thought it was odd since neither my husband nor myself had done such a thing.over the next several months, as the weather became hotter in florida, our dashboard (for lack of a better word) began to melt.it became very sticky and began to cause visual problems on the windshield due to the reflection/glare from the melting dash. My husband called lexus in july 2013 to explain the issue and the safety hazard it was creating.he asked for the dashboard to be replaced, citing there had to be a defect.we had never experienced this issue with any other car we have owned and we have owned 9 cars over the years, all in florida's hot sun. For a couple of months we got the run around from lexus.the final decision was that lexus would replace our dash at a reduced cost because our car was out of warranty and our issue was an isolated problem that they had never seen before.it was their opinion that we had done something to our dash to cause this.we of course knew we did not! we refused to pay for a new dash, so we have dealt with the inconvenience for almost a year.recently, i saw a segment on our local news about other cars having this same issue.the news organization urged consumers to follow the link to your website and issue a complaint, so this issue can be recalled and fixed.please issue a recall for all vehicle make and models that have this issue.it is a safety issue because the reflection blocks my field of vision when i drive the car on a bright sunny day. I have pictures that were sent to lexus with our original complaint.they not only show the stickiness but the viability issue. Please contact me if you need to see them.

The contact owns a 2007 lexus es350.the contact stated that the dashboard was melted and causing a glare on the windshield.the failure occurred on several occasions. The vehicle was not diagnosed or repaired.the manufacturer was not notified of the failure.the approximate failure mileage was 100,000.

Dash is melting and lexus or toyota are not willing to replace free of charge. I'm the original owner of this car and the problem started about a year and a half ago. It's causing a reflection on the dash board which is blinding and makes it hard to see while driving. I'm worried with the florida heat the dash board will catch on fire or completely melt, or cause an accident due to the visibility issue.

I was cleaning the windshield and the rag slightly ran across the dash board. Since then it is like a gooey sticky like substance. It is right in front of the driver side of the windshield. I now have a ridiculous glare on the driver side , which makes it very difficult to see. I have fuses and hair fragments sticking to my dash board that won't come off because they are stuck due to the melting of the dash board. I would like to add that any time i even slightly hit the dash board with my nail, or rings or bag, a junk just falls out, it feels like play-doh or clay. This had occurred before i bought my vehicle in november of 2013.

Dashboard melt when the temperature reach 80 degree which is most days of the year in florida, couple of month ago the melting dashboard is causing a severe glare that make visibility difficult, as a result it is a hazard to drive this car every day or for more than one hour at the time or the temperature is 80 degree or higher.lexus refused to remedy the defect in the past and now that many people are complaining lexus is saying the do not have enough parts to replace all the melting dashboard.meanwhile i can be killed in a car accident and lexus could care less.i have three young children, safety and visibility are essential to drive my car.i no longer feel safe in my lexus es350 2007 and i lost my trust in the brand name.i need your help in remedy my hazard/safety issue caused intestinally by lexus knowing florida has a higher temperature than most other states.

Hello,we own a 2007 lexus sedan and love everything about the car except for the dashboard. It has started to melt and have become sticky. The reason for my complain here is because it has become a driving hazard since the sun is always bright in texas and the sticky dashboard glares onto my windscreen making driving really difficult and wanted to file a complain since i tried to get it fixed from lexus and they are charging me $1000 for replacing it. It is manufacturers defect and i am not ready to pay for their mistake.the fact is i still have extended warranty with lexus but dash is not covered in that.please look into this matter.

Three to four years ago the dashboard began to develop very shiny and very sticky feel and continues to get worse as time goes on. The shine reflects on the windshield causing a glare and hinders vision.this is definitely a safety issue and someone needs to do something about it.this is not just in the lexus cars either as it is in the news that this is also occurring in toyota and nissan make of cars.

The material the dashboard is made of is melting from the heat.

Vehicle dashboard melting in sun.started on drivers side now evident on both drivers and passenger sides.progressed from being merely sticky to clearly melting!

Dashboard is melting which makes it difficult to see due to the glare. Bugs and dirt are now stuck on the dashboard that you cannot clean. I now have plastic containers to decrease the glare. My lexus dealer was to see if he could get me some assistance on getting this fix in sept. 2013; no word to-date. This is a major hazard both day and night (glare from street lights).

My dashboard has been melting, sticky and pieces have been falling off since 2011. I have reported it to lexus and they said now that my car is out of warranty they won't cover it, even though there was a memo released in 2010 to replace dashboards if they were under warranty. Mine was never replaced and lexus is claiming they have never heard of this memo.

Dashboard is melting causes sticky dash and causes glare off windshield; makes seeing extremely difficult.

Dashboard has melted. Vehicle is out of warranty.safety hazard is the extreme reflection from the sun.my eyes are extremely sensitive to light and makes driving difficult. I can not afford a new dashboard and lexus is claiming that the weather is hot in florida and it can happen ...oh well

Dashboard material melted creating a blinding glare on the interior of windshield during daytime hours. Dangerous driving condition.

The entire dashboard on my vehicle is melting.the cause is unknown but it appears to be a material, or material process, issue.the shiny black melting dashboard is highly reflective.it impairs my vision on a sunny day.i've tried many different types of sunglasses to try to make it easier on my eyes, but nothing seems to help.i have talked to lexus, they agreed that it's a problem but their offer to "help" pay for the repair was not acceptable (50% of ~$3200.00).the melting process began about 2 years ago, it was a local problem (reflections only at certain sun angles).currently, the entire dashboard is melted (reflections all day when the sun is out). Thanks!

The contact owns a 2007 lexus es350. The contact stated that the dash board was melting, which caused it to become abnormally shiny and blocking the contact's visibility. The vehicle was taken to the dealer where the technician stated that the dash board needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure and current mileage was 12,000 and the current mileage was 15,300. Updated 8/28/14 updated 09/12/2014

Visibility around the car is very difficult.front posts are large and closer to the driver, blocking more of the field of view.the high backend blocks rear view and the large posts on either side of the rear window add significantly to the blind spots.because of the visibility issue, i have had numerous close calls that could have resulted in serious harm to others and damage to my car.i have had to significantly change my driving habits to accommodate what i believe to be a design weakness in the car.the car feels unsafe to me and i wish i had never bought it.if i could afford to sell it i would in a new york second.i am a 17 year toyota customer who has owned 5 of their products, on this one the design stinks.i rank it "fair" only because it has other features and performance that are quite good, but they don't offset the visibility problems.i love toyota/lexus, but i hate the es350.

2007 lexus es 350. Consumer writes in regards to sticky, melting dashboard. *ldthe consumer stated the dashboard has developed a glare creating visibility issues. The consumer was not notified of the warranty extension or recall for the dashboard that expired in may of 2017. The manufacturer was notified, but denied assistance.

The dashboard is melting this is a safety hazard because of the glare. I brought it to lexus in viera fl and twice they said they will do nothing about it.

I bought this car used on march 2010.at first i thought the previous owner had sprayed something on the dash to clean it.the dash was reflecting the sun so bad that we finally bought a cover and installed it.this has been a life saver!i saw another person on tv with the same problem, and this prompted me to do some more research.it is true that the entire dash board is melting!i was under warranty when i bought it and paid for an extended warranty for 4 years.my warranty just ran out in april and i have not renewed it at this time.i did mention to my lexus dealer about the issue while i was under warranty, but they were not able to correct it for some reason. Even when i told him that the glare was so bad, he still could not remedy the problem.so i would like to add myself to the number of people with the same concerns as mine.

The contact owns a 2007 lexus es350. While the vehicle was parked, the contact noticed that the clear coat of paint failed to protect the vehicle; there were white specks on the hood and roof of the vehicle. The vehicle was taken to an authorized dealer who buffed and waxed those areas. The contact took the vehicle back as the specks were on the trunk and hood. The dealer buffed and waxed it again. The failure continued. The contact stated that the vehicle was always stored in a garage. The failure mileage was approximately 11,000 and the current mileage was approximately 13,600.

I don't remember the first time i reported it to lexus because i don't have the paperwork with me at this time.i have reported problem several times with lexus of america.i have taken the vehicle twice to lexus dealer with no avail. The issue is that the dashboard is melting and falling apart.due to the melting when im driving during the day i can't see clearly because of the glare in the windshield.this is a driving hazard.it gets worst and worst.i have read many complaints but no recall.i notified progressive ins to see if they would cover it but they won't.please i would really appreciate any help.thanking you for your prompt attention tot his matter, i remain.

The contact owns a 2007 lexus 350es. The contact stated that the dashboard started to melt and when the sun beamed down, it would cause a glare, obscuring the contacts visibility of the roadway. The vehicle was inspected by a dealer where they advised that she the dashboard would need replacing. The manufacturer was contacted and advised that they would cover a percentage of the repairs. The vehicle was not repaired. The failure mileage was approximately 40,000. The current mileage was approximately 48,000. The vin was unavailable.

The contact owns a 2007 lexus es350. The contact stated that the entire dashboard had melted. The vehicle was taken to the dealer for diagnostic testing. The technician stated the dashboard needed to be replaced. The vehicle was not repaired. The vin was not available. The approximate failure mileage was 100,000.

Dashboard has been deteriorating for past two years. It is sticky and glossy causing light to glare off the dash onto the windshield. This interferes with the driver's ability to see the road and is a hazard.

Hood has completely faded.according to body shops, must be a deficit.gloss on top of hood completely gone.car was only 3 years old.this should not happen to a lexus.

The contact owns a 2007 lexus es350. The contact stated that the dashboard began to melt and caused a glare that distracted the contact while driving. The contact called the mungenast lexus dealer (13700 manchester rd, manchester, mo 63011; 314-822-7681) where it was diagnosed that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the repair was no longer covered under warranty. The approximate failure mileage was 58,700.

The dashboard melting andgets shiny and sticky in the sun makes driving it with glare.

Dashboard melted.

The contact owns a 2007 lexus es350. The contact stated that the dashboard was melting. The contact took the vehicle to get inspected by the dealer and they stated that the failure was a known problem in florida and arizona. The dealer stated that the cause of the failure was due to heat and the contact would have to pay for the repair. The manufacturer was notified and offered no assistance. The vehicle was not repaired. The failure mileage was 77,000.

Dashboard melting.

The contact owns a 2007 lexus es350. While stationary and driving various speeds, a glare came from the dashboard that obstructed the contact's vision. The reflection of the sun onto the dashboard created a glare. The sunlight was reflected from the dashboard onto the windshield, which prevented the contact from seeing clearly. The manufacturer and dealer were not made aware of the issue. The failure mileage was 71,000.

The contact owns a 2007 lexus es350.the contact stated that the dashboard surface became sticky and a discoloration was present due to the direct sunlight.the contact also mentioned that there was a glare in the windshield from the dashboard, which distorted the vision when driving.the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure.the approximate failure mileage was 50,000. The vin was unavailable.

My lexus es 350 has been having a sticky, melting dashboard since 2012,everything sticks to it and its color stains everything it touches.

The contact owns a 2007 lexus es350. The contact stated the dashboard began to melt. The vehicle was taken to the dealer for diagnostic testing. The manufacturer was made aware of the failure. The vehicle was not repaired.the failure mileage was 19,000 and the current mileage was 21,000. Updated 11/14/12

The contact owns a 2007 lexus es350. While driving at 40 mph, the accelerator pedal was depressed and the vehicle vibrated. The vehicle was taken to an independent mechanic, who diagnosed that all the axles needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 128,000. The vin was unavailable.

Driving along i-80 at mid day, no rain or water, clear driving. 2007 lexus es 350began to rock violently side to side and spun off the road into median for no apparent reason.

I was driving at 9:30am to work along with my wife on i-696 near detroit in the left lanevehiclebegan to accelerate, but as i approached a car in front of me i took my foot of the accelerator and placed it on the brake andvehiclewas continuing to accelerate.had to put full force on the brake.i was barely able to keep the car from further increasing its speed.once i realized the problem i shifted into neutral , and while the car slowed , i could hear that the engine was revving at a high rate.after a minute, i moved the car back into drive and the uncontrolled accelerated started again, and i put my foot on the brake once again.a few moments later this uncontrolled acceleration ceased and the car regained its normal control characteristics. After slowly completingthe drive to work i immediately called the dealership at meade lexus, southfield and spoke to a service representative to report this very dangerous incident.after describing the problem the service man immediately asked which floor mats i was using on the car.i reported that i had been supplied with black rubber mats by lexus,.when we received the car in july 2006, and as suggested by the salesman had begun to use those when the weather turned foul in the fall.i was asked if i had removed the carpet mat when i put in the black rubber mat and i said that the carpet mat had been firmly attached to the car,and that i was never told that i needed to remove that mat before installing the rubber mat.this question suggested that this was a well recognized problem . When i queried the service man, was told that this was indeed a well known problem.i was chagrined that i had never received any instruction to avoid putting down both mats.i told them that lexus had a clear obligation to inform their customers.the consumer stated took the car to the dealer to see what the problem was and informed by dealer there was an internal recall on floor mats. Update 05/15/07

When turning, the 'door open' light comes on and all four doors unlock. This has been happening for about 2 weeks. Before this, only light will come.

Air conditioning evaporator is leaking.

Dash of a 2007 lexus es350 is melting in sun. Dash is sticky and shines. Shine bothers my vision .dangerous driving the car.

Dashboard ismelting.i was told i should have gotten a recall letter.i did not receive a letter pertaining to the replacement of the dash.it is between 96 to 100% for months here and the dash gets so hot even to touch it..i put a sunscreen over windshield andpunctures it.i am not asking for a replacement but just repairing it..i love my car and intend to getnew one next year but i plan on keeping it for another year.i went to sterling mccall lexus and was told mine offer expired may, 2017.had i received a letter i wouldreplace it then.please help me with this matter.i would be forever grateful.

New car less then 1 mo. Old wife and i noticed accelaration surges. Reported to dealer. Dealer stated transmisson is adjusting to drivers. Dealer adjusts, no new parts. Surge still happens, once in a while, not alot. At low speeds 20 to 30 mph

Dashboard is very sticky and shiny. A voluntary warranty service recall was issued. The condition produces a glare on the windshield which is very dangerous. Warranty extension reimbursement offer expired in may 2017. My car has been garaged for 2 1/2 years. Received service note and just set it aside as car was garaged. Recently relicensed vehicle and immediately on first bright day was reminded of the issue. Lexus says offer expired, period. I can certainly pay for the replacement ($1500).i contend this is an ongoing safety issue and should have been a recall.i contend lexus/toyota avoided a safety recall by preemptively issuing a service/warranty notice.how many es350's are out there with dangerous glare on the windshield?this is not a cosmetic issue. It's a safety issue.numberpol14-03replacement bulletin number:12-17nhtsa item number10091863date2015-12-17componentstructuredate added2017-02-15summarywpb: background: lexus has received reports where some vehicles may exhibit cracked and/ or sticky/ melting dashboards as a result of heat or humidity. In mid-december, 2014 lexus announced the reimbursement phase of this warranty enhancement

My problem is with the front drivers window and the passenger front window coming off track and the window attachments breaking. Lexus fixed the drivers window and now the same thing has happened to the passenger window. Is this a common problem that the dealer should recall

The contact owns a 2007 lexus es350.the contact stated that the vehicle accelerated from zero to 60 mph when the accelerator pedal was depressed.the contact felt that the failure may have been caused by the all weather floormats that were installed on top of the regular mats.the failure mileage was 7,000 and current mileage was 15,000.

Bluetooth disconnects all the time, apparently, due to interference from other vehicles. Connect function is disabled while the car is moving. This makes one to use phone holding it to the ear, causing a risk of police persecution, as well as safety hazard.

While driving at a slow speed, my front passenger window fell out of the car when i went to raise it. The window didn't break, and i made it home and reinstalled it and held it in with tape. This happened last winter.i have done a lot of research on this, especially in the lexus forums, and this has been happening to other owners as well. In my case, the window clips did not break, but rather there was insufficient adhesive applied to the clips, or the adhesive simply failed. In my opinion, this is a safety issue for which lexus should take responsibility. Other, later years were also affected, and the cause is usually 1 or both broken clips. Other owners have reported as many as 3 windows being replaced the lexus, at great cost since the entire window must be replaced. In my case i found an auto glass service that will do it for $250, compared to the dealer cost of $700. But the issue is safety! if this happened at highway speed and either the driver's window fell out or any other window fell out, it might cause loss of control or possible injuries to others or a passenger. Attached is a tsb released by lexus.

Melting dashboard. Sun reflexting off making visibilty 0 very dangerous to see road.i have notified lexus they told the repair date expired5/31/ 17, i recieved notification no notificationof this repair notice. I dont know when it was mailed out but it seems owners must only gotten a 6 moths notice. I have talked to other ownerswho they carried there cars in for repairs and the warranty expired before they could get the repairs.

During the month of june, 2018 my dashboard top melted and released an obnoxious smell. Now when driving facing the sun there is a glare on the windshield that prohibits a clear view while driving creating various safety problems. To overcome this hazard the driver has to put on sun glasses and if driving after sunset the glare from street lights, traffic signals, etc., creates many problems by distorting the view thru the windshield. And now,the defective dashboard cannot be repaired other than replacing it with a new one.

Melting dash. Dash is chipping away also and is sticky and when touched , leaves black residue on whatever touches it. Gives off a blinding glare at certain times.

Melting dashboard-have asked it to be replaced several times. The first couple of times i was told it wasn't covered. Yesterday i was told it is covered but could take years to get the parts in.i've been asking about it for several years and now the reflection from the gooey melting dash is obscuring my visibility on sunny days. I live in florida so most days are sunny days. Nothing has happened yet but i don't want to wait for a crash to get it repaired.

2007 lexus es350. Complained twice to dealer about unexpected acceleration. Dealer initially said there was nothing wrong.second time they indicated it was a computer glitch and "flashed" the system.this has not taken care of the problem. Was told to keep complaining, so that lexus would eventually find a fix.problem remains....when you approach a red light and begin to stop, then the light changes to green...when you go to accelerate, the transmission "jumps" and accelerates unexpectedly.i haven't had an accident, but am afraid that i'll hit another car. This is not a one time occurrence.

I have a 2007 lexuses 350.last september as i was entering a freeway and speeding up in order to join the cars driving at about 60 mph, my accelerator stuck when i took my foot off and i continued with the engine revved up as i braked with both feet.i continued to brake with one foot and reach down with my other foot and got it under the accelerator and was able to lift it back up.i did not have the heavy duty carpet that is on recall.the dealer checked it out and said they could find nothing wrong.i have the receipt verifying this.it was a terrifying experience!

While sitting at a red light with my foot on the brake, the engine speed increased from idle without touching the accelerator pedal. I slammed my foot down on the accelerator a few times thinking it was lodged. It depressed and returned to position without sticking. After approx. Five or more seconds the engine speed returned to idle on its own. I shut off the vehicle and restarted it. The problem hasn't occurred since - knock on wood. The speed increase was not minor as one would expect from the air conditioning turning on - the engine speed was several thousand rpm's but did not red-line.

Entered parking lot at foothill center, pulled up to curb, suddenly was catapulted very fast over curb, up small dirt grade, into a perimeter electric fence.the dirt under the car and downed fence kept the car from going into a deep ravine.hit off button, stepped on brake.car was pulled back into parking lot.

While backing my 2007 lexus es 350 up my driveway, the vehicle unexpectedly accelerated and crashed into the corner of my garage.although driving carefully and slowly, the vehicle jolted back as if the fuel injection system had kicked in.no one was injured, and i did not file an insurance claim for resulting damage to the car or the garage.

I drive a lexus 350 2007 that was just put through the recall repair last week.it still accelerates without me pushing the pedal.just suddenly revs up.it's not the pedal like toyota says.the pedal does not move.

The car acceleration is out of control.this has been going on for 4 years now.my car was 2 years old when it started.i have taken the car to several lexus dealerships and they played as if i was crazy or if i was imagining the problem.my daughter and i was almost ejected from the car while i was traveling at a high rate of speed.the car caused us to hit our heads against the windshield.i'm terrified of driving the car but i have no other means of transportation.the head mechanic at an alexandria lexus told me that this has happened repeated on my make and model of car.he said, at one point lexus was fixing the car but have since stopped.i told him this was not fair to me.i feel my life and my families life is in danger.i paid lots of money for what is suppose to be a quality vehicle and its totally unsafe.after speaking with the supervisor i begin to research my problem more.i'm not the only one with this problem.does someone have to die before this problem is resolved?i'm sharing this information with my family.if anything happens to me in this vehicle, i want lexus held responsible.i have called the corporate office and the young lady on the phone was rude and nasty.she told me she was lexus and she was not going to help me at all.the rpm on the vehicle swing all the way to the right and the vehicle does not move.when the vehicle moves, it shots like its being fired out of a cannon.this is dangerous.i'm afraid!!!but i have no other car to get to work. I purchased a new transmission thinking this was the problem and i've purchased other parts.nothing has worked.this is serious and someone needs to do something.i paid over $40k for a danger to myself and my family.i have two teens about to drive.i want my car fixed or replaced.

It wasn?t the mats!!!! runaway acceleration in our lexus es 350.date of incident was 05/25/08, memorial day weekend. My husband was driving and i was in the passenger seat. We both surmised that the cruise control had apparently taken over the engine and caused the acceleration. (my cruise control had always been a fluke, one week prior i had experiencedand dismissed a brief episode with my cruise control) only good brakes and my husband?s skill saved us from a horrific outcome.i reported the incident on this site 3/27/08.the vehicle was towed to englewood (nj) lexus. Yesterday, the service manager there gave contradictory evidence that it was the mats. Since a large ice-coffee spilled during the incident, my husband and i examined the mats to mop up the spill before the car was towed away and saw that the mats were in their correct position. In no way were they stuffed under the brakes and lodged on the accelerator as he stated at first. It is unconscionable to me that an extensive examination of the cruise control mechanism has not performed. Inskip lexus (ri), where we bought the car, has agreed to have car towed and will examine problem. I am terrified to drive the car again unless the problem is resolved.the problem of runaway acceleration has been reported in numerous cases on this site and otherconsumer sites about toyota/lexus.many owners do not agree with diagnosis of mats being the culprit.???question: is toyota/lexus the new audi???? [see also 10228954 & 10230929]*smch

Dt*: the contact stated while driving 20 mph, the vehicle accelerated without warning.the vehicle was shifted into neutral and back to drive before it would slow down.the dealer was alerted.the vehicle was a 2007 lexus es350.

While driving the car on the falmouth connector with the toll booth in sight, i lifted my foot from the accelerator to decelerate and suddenly the accelerator just took off. I immediately applied the brakebut the car continued to try to accelerate, i then applied both feet to the brakeas i tried desperately to stop the car while the front wheels were spinning and burning rubber. I tried to shut down the ignition with the pushbutton on the gear shifter and also desperately tried to move the gear shifter from drive but could not. Neitherthe ignitionbutton nor the gear shifter wouldrespond. The car continued to try to accelerate but i was able to steer the car into the snow banking off the road and it finally stalled in a black cloud of rubber and smoke.the dealer did an inspection of the car and could find nothing wrong and denied knowing of any problems. I have been traumatized by this event and continue with medical attention in recovery.

Consumer request for investigation on the 2007 es350speed control.the consumer stated the vehicle suddenly accelerated, after attempting to apply the brakes. The unwanted acceleration caused the vehicle to crash into the highway guard rail and consequently the vehicle rolled over. The consumer suffered serious back, neck and pelvic injuries.update (february 21, 2007): ms. Hodges said that she was traveling on i-75 for 15 minutes and the cruise control was not turned on. She was merging onto route 59 and applied the brakes.however, the vehicle not only not slowed down but actually accelerated to what she believe was 75-80 mph. To avoid crashing the vehicles ahead, she moved from the right lane to the left lane and hit the guard rail. The vehicle rolled over and totaled. She was cited by the police but the citation was later dismissed. Toyota sent her a letter saying that their investigation found nothing was wrong with the vehicle.see also 10174732 *dsy.

Driving home from work, i experienced a sudden uncontrollable surge in acceleration causing my speed to increase from about 60 mph to 80+ mph.immediately i began to brake hard as i was rapidly approaching traffic just ahead of me.fortunately the inside left lane was unoccupied and i was able to make an immediate lane change. Initially i depressed the brake pedal as hard as i could using both feet but only managed to slow the vehicle to 40-45 mph.with my speed reduced, i alternated between pumping the accelerator pedal and pulling up on it from the underside with my right foot as it became clear that the throttle was stuck in an open position.the vehicle continued to speed back up to over 65 mph with less pressure on the brake pedal.with traffic just ahead of me, i moved over to the left shoulder next to the center barrier and continued to try to release the open throttle.there were clouds of smoke around the vehicle and the smell of burning materials from the overheating brakes. After finally getting the vehicle slowed down to about 25-30 mph, i shifted into 'neutral' and depressed the start/stop push button a number of times hoping to stop the engine but nothing happened.instead the rpms moved up into the redline range on the tachometer.i quickly shifted back into 'drive'; the vehicle jolted and rapidly accelerated to 60+ mph.as the brakes were fading quickly, i was certain that i would need to shift back into 'neutral' and let the engine blow up to stop the vehicle.suddenly the acceleration surge stopped and i was able to bring the vehicle to a stop ' about 1to 2 miles from where it had started.i quickly shifted into 'park' and depressed the start/stop push button to turn off the engine.the vehicle seemed to 'shutter' as i did so.upon restarting the car, i drove cautiously to lexus of wayzata a short distance away fully prepared to shift into 'neutral' if the acceleration repeated.the car remains there over 5 weeks later.

2007 lexus es 350 - unintended rpm surge to 6000 rpm occurred at a traffic light stop. Immediate action taken to stop the engine by pressing the starter button killed/cut the engine. The rpm surge was sudden and unexplained - and accelerator pedal was not touched during this occurrence.

Uncontrollable vehicle acceleration while pulling into parking space at approx 1 mph. Vehicle was unable to be stopped with full brake application. Vehicle struck building, bounced backward, struck another vehicle and ended up backward on top of a snow bank. Extensive damage to vehicle front, side ,rear and undercarriage. Due to snow conditions, vehicle control problems compounded.prior to repair, vehicle was inspected by lexus "legal representative.vehicle was repaired by lexus dealer. Lexus corporation issued 2 letters stating that they found nothing wrong with vehicle. Operator error was not cited as cause. Lexus corporation will not release details of vehicle inspection citing proprietary right.

Dt*: the vehicle stated while traveling 65 mph on dry road conditions, the vehicle began to accelerate uncontrollably to 70 mph.the cruise control was activated when this occurred.the vehicle was placed in neutral, and the brake pedal was depressed, which slowed down the vehicle.on another occasion while traveling 20 mph, sudden acceleration recurred, the vehicle was shifted into park and the ignition was turned off.the dealer was contacted, who determined that the floormat could have depressed the accelerator pedal.on 12/05/06, the problem recurred while traveling 30 mph.the brakes were depressed, which did not stop the vehicle.the automatic transmission was shifted into park, which completely shut the vehicle off.smoke was noticed coming from the engine compartment.on 12/06/06, the manufacturer was contacted, who provided no assistance.

The vehicle owner claims that the vehicle suddenly accelerated and that she applied the brakes but the vehicle did not slow down. She also tried the emergency brake but that did not slow the vehicle either. She then hit another vehicle and that stopped her vehicle. The vehicle then started on fire after the collision.

Unexplained acceleration / timing cover seal to the engine blockmy 2007 es350 accelerated out of control reaching the speed of 95 miles per hour. The only way i was able to slow the car down was to put the car in neutral. And then it began to slow down. I took into to my local dealer and they where not able to diagnose the problem.in april of 2207 i notices my es350 had a small oil link when the dealer inspected the vehicle thy found that the timing cover to the engine block was poorly sealed and would need to be repaired. I was told there was a service bulletin out on the seals and my car would need to be in the shop abouta week to repair.

The contact owns a 2007 lexus es350. The contact stated that the driver was traveling 70 mph when the vehicle suddenly accelerated. The driver applied constant, abrupt pressure to the vehicle but to no avail. In order to stop the vehicle, the driver shifted to neutral which caused the engine to exhibit an extreme increase in rpms. She then inspected the accelerator pedal to determine if it was stuck but noticed that the floor mat was atop the pedal.the vehicle was not taken to the dealer and the manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 61,489.

Our 2007 lexus es 350 abruptly and wildly accelerated while my wife was driving on the freeway.she stood on the brakes and depressed the parking brake while moving into the slow lane and took the next exit ramp.the car finally slowed somewhat before rear ending a stopped car.fortunately, no one was hurt.the car was towed to the lexus dealer.their diagnostic computer system did not "call out" any problems.they immediately blamed the floor mats.however, the floor mats were two inches away from the gas pedal.they then tried to brush me off by asking me where i wanted the car towed to get body work performed.i refused and escalated to lexus usa.they are now trying to determine if they can find a problem.this reminds me of the audi acceleration problem and warrants an complete and full investigation.the internet is full of unintentional acceleration problems with the 2007 lexus es 350.i keep thinking that the 2007 model is the first of the new es body styles and there is something terribly wrong.

The contact owns a 2007 lexus es350. The contact stated that when driving at approximately 45 mph, she noticed the vehicle begin to suddenly accelerate. She depressed the brake pedal but the vehicle continued to accelerate. She stepped on the brakes again and engaged the emergency brake but the vehicle continued to accelerate for about two miles. The vehicle finally stopped and the contact pulled to the side of the road. The contact called the manufacturer who advised him to take the vehicle to an authorized dealership. The contact was uncomfortable driving the vehicle and opted not to. The current and failure mileages were approximately 14,000.

The contact owns a 2007 lexus es350. While attempting to leave a driveway, the vehicle independently accelerated without warning. The contact stated that the brake pedal was depressed, but required additional brake pressure to slow down the vehicle. The vehicle was towed to lexus of glendale (located at 1221 s brand blvd, glendale, ca 91204, (818) 507-1300) to be diagnosed, but the dealer was unable to duplicate the failure or retrieve a fault code. The contact was informed that the failure may have been due to driver error. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 100,000.

The contact owns a 2007 lexus es350. The contact stated that when coasting into a parking space the vehicle suddenly surged forward and crashed into two parked vehicles. The contact nor her passenger were injured. The police were notified and a report was filed. There were no occupants in any of the vehicles that were parked. The vehicle was towed to a dealer so that they could investigate the cause of failure. The vehicle was not repaired. The failure mileage was approximately 30,000.

While traveling north bound at approximately 55 mph on interstate i-75 / m-59 with in oakland county / state of michigan my automobile suddenly accelerated, after attempting to apply the automobile brakes, to approximately 85 mph. This sudden unwanted acceleration caused the vehicle to crash into the highway guard rail and go into a roll over. As a result of the sudden acceleration and roll over the vehicle was damage beyond repair and i was injured with serious back, neck and pelvic injuries. See also 10176450 *dsy

I had a life threatening experience in my 2007lexus es350 on thanksgiving day 2006. I was driving with 3 other family members to payson, az from fountain hills, az. Payson is in the mountains at higher elevation.i like to use the cruise control when i am driving any distances. While in heavy traffic going up a mountain grade, the car started accelerating by itself. The first thing i did was hit the brake, when that did not disengage the cruise or acceleration, i stomped on the brakes with both feet.the vehicle was now accelerating at over 100 mph in heavy traffic, then i finally put the car in low which did finally disengage the cruise and accelerator. This was a very scary event.the following day i immediately took the car in with this complaint to scottsdale lexus service department. I had no doubts that they would immediately take care of this life threatening problem.to make a very long and time consuming story short, i was told to drive the car until it happened again and that they had never heard of this problem before.perhaps the next time i want be able to miss all of the cars that were in my way and could just go over the edge of the mountain.i have spoken to a lot of lexus people with no results and finally decided to drop it until i had time to try and deal with the situation.i did not get a new lexus so i could be consumed with my time wasted with innumerable phone call and repetition of stories.i put $6000 down on my new lexus lease that is for 3 years and now have a vehicle that i do not feel safe to drive.i certainly would never set the cruise control again.

2007 lexus es350. Suspected unintended acceleration causing fatal crash.*tgwthe decedent was driving, when apparently his vehicle crossed the center line and crashed head-on into a van. A passenger in the van was also killed. (attorney on behalf of decedent)

My 2007 lexus es350 sometimes accelerates on its own while cruise control is engaged.no significant explanation is available.i am typically driving in cruise.i have not touched anything, tried to accelerate or anything.for lack of a better explanation, it is as if it is possessed, it just happens.this occurs occasionally, a couple of months can go by between instances.in my case it has been about 2 months since the last time it has happened.on the occasions it has happened i allow i do not allow it to go more than 10 mph above the set speed before i disengage the cruise control.disengaging the cruise control seems to resolve the problem.

Gas pedal stuck and couldn't get stopped and wrapped the car around a pole to get it stopped.

The vehicle was involved in an accident caused by sudden acceleration. The driver was stopped for a red light. When the light turned green, the driver release the brake and then the vehicle accelerated on its own and collided with the vehicle ahead.the accident was reported to the lexus as a product liability case, caused by a sudden or unintended acceleration. The vehicle was inspected at the magnussen lexus dealerships, fremont, california by lexus technicians on january 26, 2010. On february 10, 2010 the lexus claims administrator sent us a letter stating that the vehicle revealed no evidence of any vehicle defects. I reject this assertion by lexus and hereby requesting that nhtsa investigate this matter.

Experienced three instances of unintended acceleration.the third instance of unintended acceleration was extremely dangerous and brakes would not stop the acceleration and forward momentum.had to put the car into neutral to stop the forward movement while applying the brakes.it still took approximately 10 seconds for the throttle acceleration and spinning tires to stop.floor mats were original lexus installed carpet mats and checked to see they were properly installed, and they were.after the first instance of the unintended acceleration, i was diligent in ensuring my foot was in the middle of the brake pedal and not inadvertently on the accelerator.the fact that it occurred two more times, with the last instance being quite severe while i properly applied the brakes point to a problem with the electronic throttle control system.reported the incident to lexus and allegedly they will investigate.i never received any recalls on this vehicle from lexus and had the vehicle serviced every 5k miles and the dealership never mentioned nor took action on the recall specified in nhtsa case number 09v388000.

Intermittently, but not often, when taking my foot off of the gas, the car would increase in speed and the engine would speed up, but would quit when i braked. When accelerating to pass vehicles, i noticed that on occasion the engine would hesitate and then grab suddenly and then shoot off, but would slow down when i took my foot off of the accelerator. Onapril 20 my car had about 2,300 miles on itwhen i gave the car some gas to get up to speed to enter the busy freeway. As soon as i did the accelerator locked and felt like it was in passing gear. It was at 85 mph while braking as i entered the freeway. The engine was revving loudly after i got it into neutral. After aboutmile, it slowed enough so i shoved it into park but it would not shut off. As it finally did disengage, the engine was still revving at a high speed while entire car shuttered, shook and made loud noises. I kept my feet on the brake while i called lexus 24 hour road service. I was very lucky that no one was injured. The car has been at lexus for 11 days at this point.

Faulty accelerator on 2007 es 350.vehicle sped up with foot off the accelerator. Only one occurrence.was able to use break to slow down vehicle.accelerator finally stopped.immediately checked floor mats which were secured and hooked.

2007 lexus es350. Excessive rpms during start up cause the car to sharply accelerate when put into reverse. Rpm stays at 1700+ for up to a minute after engine start. When putting the transmission into reverse at this high rpm, causes the car to lurch backwards as if the accelerator pedal had been floored. Has caused car to hit a pole and a tree on 2 separate occasions. Dealership says this is normal. Lexus customer satisfaction has not returned calls.

The contact owns a 2007 lexus es350.while driving 10 mph, the vehicle accelerated without warning. The contact had to use the brakes to help stop the vehicle long enough so that the vehicle could be turned off.the contact stated that a week before the failure the cruise control made a sound as if the engine accelerated too hard when activated.as of may 27, 2008, the dealer had not repaired the vehicle.the current and failure mileages were 13,000.the vin was unavailable. Updated 06/25/08 the consumer stated the cruise control malfunctioning may have been the cause of the sudden acceleration. Updated06/25/08see also 10230929 & 10229189*dsy

The contact owns a 2007 lexus es350.while driving 60 mph, the contact attempted to apply the brakes, but the speed only decreased to 20 mph.she placed the vehicle in park while it was still in motion, which caused the vehicle to smoke and jerk instantly.the failure caused her to run three red lights and dodge other vehicles on the road.she called lexus and they stated that the floormats may have been installed improperly and caused the vehicle to surge forward.the vehicle is currently at the dealer being inspected and the contact is awaiting a follow-up phone call.the failure and current mileages were 1,100.

On 3/22/07at approximately 6:30 p.m.i was exiting the parking lot of island 16 cinema. As i was driving to the stop sign that merges with i495 east bound service road my 2007 lexus es 350 suddenlyaccelerated on its own.i immediatelystepped with both feet on the brakes.the car's engine continued to race.i then put the car into neutral in attempt to stop the engine from racing. Thisalso did not work. I was now stopped on the side of the entrance ramp with the engine still racing in neutral and my feet on the brakes.i then put the car into park and the engine stopped racing after a few seconds.i immediatelycalled lexusof smithtown and i had thecar towed to the dealership as i was afraid to drive the car.onthursday 3/29/07 i was informed by bob martinez the managerof smithtown lexus that the car was inspectedby rick holden a lexus field rep who ran two system checks on the brakes and accelerationand stated that the vehicle was operating o. K.mr. Martinez then stated that i could call the lexus headquarters to lodge a complaint which i did.i spoke with eric ordemann who stated that someone would contact me in two days.

The contact owns a 2007 lexus es350. The contact was driving 5 mph and preparing to stop at a light when the vehicle surged forward. The contact stated that the engine exhibited an unusual increase in rpms when the failure occurred. The local dealer was contact and they referred the contact to the manufacturer. The contact stated that he received notification of nhtsa campaign id number: 09v388000 (vehicle speed control: accelerator pedal). The contact stated that the recall repair was performed prior to the failure. The vehicle was not further inspected or repaired.the failure mileage was 14,000.

While merging onto i-40 interstate in my 3 month old 2007 es 350, i accelerated to 65 mph, but the car continued to accelerate on its own. The cruise light came on by itself. I disengaged the cruise, applied the brake with both feet,and shifted into lower gears, including neutral. I applied the emergency brake & shifted into reverse, as the car was now approaching 100 mph.i traveled almost 6 miles at 110+ mph with the gearshift in reverse before the brakes took hold. Toyota motor co. Denies this can happen, but this car needs to be recalled. I will never drive this car again and am thankful tobe alive everyday.updated 05/24/10 updated ivoq 09/02/10

While backing out of garage, the throttle became stuck under the floor mate. The vehicle traveled at a high rate of speed across a busy street and end up on a 5ft. Snow bank. Other than a sore neck and back the next morning, medical treatment was not necessary.the car had to be removed from the snow bank by a tow truck.there was $1,500 damage to the rear of the car and we were very fortunate that nobody was on the road at the time. I have sent registered letters to lexus twice and they have failed to respond.cause of throttle under carpet was that carpet had been placed on wrong side but clips were engaged.operators manual only mentions that floor clips be engaged, they were.to correct the problem, floor mate should not be interchangeable and floor clips should be located such that they cannot be attached to either side.i want lexus to acknowledge that this is a dangerous problem and people can get seriously hurt or killed. Their lack of response to my letters is irresponsibleand unacceptable.

I purchased 2007 lexus es 350 in december of 2006.sometime in last month, when i was driving the vehicle on a highway, its brake stopped working all of a sudden, and started accelerating by itself.i looked at my foot wondering if my foot was on gas pedal, instead of brake pedal, but it was on brake pedal.i was in a total panic, but managed to drove the car away to the shoulder of the highway by putting the car in park mode.i thought i was dead at that moment.i am trying to sue the lexus.i honestly believe that car will kill someone.before starting a legal proceeding, my attorney sent a letter to lexus headquarter, and was told that the vehicle had no problem, and that the cause was the floor mat.but, it was not.as i said earlier, i looked at my foot when the vehicle did not stop, and after i stopped the car, i carefully looked at both gas pedal and brake again.i am not blind. Have you seen any other complaints for similar problems?please let me know.it will be really helpful for me to win the case.i am not trying to make money by suing lexus, but trying to have lexus recall all of its es 350 since it will kill someone.

The contact owns a 2007 lexus es350. After shifting the vehicle into park,the engine had begun to rev.the vehicle was taken to the dealership for inspection. Since the technician could not duplicate the failure, they could not provide a remedy. The current and failure mileages were 35308.updated 11/23/09updated 11/24/09

The contact owns a 2007 lexus es350. The contact stated that while parking the vehicle and depressing the brake pedal, the vehicle failed to stop and accelerated abnormally. The vehicle traveled over a curb and crashed into a wall. The air bags failed to deploy. The contact did not sustain any injuries. There was a police report filed of the incident. The vehicle was inspected by the dealer however, the cause of the failure was not determined. The contact stated that vehicle had been previously repaired under nhtsa campaign id number: 09v388000 (vehicle speed control: pedal entrapment). The manufacturer was made aware of the failure but offered no assistance. The failure mileage was 11,000. The current mileage was 13,000.updated 09/05/13*lj

Car gained speed, could not brake the car, with foot on brake pedal it went even faster, hit other vehicles and smashed through a garage door, stopping only when it ran into a tree. Car was repaired at a cost of over $33,000. The vehicle had 400 miles on the odometer.

I had stopped for gas midpoint in a 10 hour drive.after completing my stop, iaccessed interstate 40 e from the entrance ramp at which point there was a sudden independent increase surge in speed by the car and not me.i would liken it to the surge one experiences when the car is on auto control and it is adjusting to go up a steep incline.i remember feeling like the car was possessed-it had a mind of it's own. I did have the clear all weather mats in my car, which was purchased through lexus.since i was on the interstate and there wasn't a lot of traffic i didn't feel panicky.i tried tapping on the brake a couple of times and this didn't slow me down.i remember looking at my console trying to see what gear i was in which was indeed drive and then attempting to look at the accelerator.because i'm short, and my seat is pretty far forward in order for my feet to reach the accelerator i didn't have a clear view of it.as quickly as it started it stopped without any help from me.i pulled over to take a look at the floor mat to see if it had slid and it had not.the all weather mat has been removed and lexus has shortened the accelerator pedal as well as installed the new override software on my car.i have not had any further incidents of unexplainable acceleration since that one incident.

Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)on february 23, 2010 at about 3 pm i was parking my 2007 lexus es350 in a parking space at starbucks at belgrade shopping center.when i reached the curb with my foot on the brakes i started to put the car in park and suddenly the car just took off up over the curb.i kept pressing harder and harder on the brakes with my right foot and applied the parking brake with my left foot.the car traveled up over the curb and into the grassy - wooded area beyond the parking lot.the car finally stopped.lexus was notified and towed the vehicle to lexus of richmond, va where the recall repairs were made.we have been afraid to drive the vehicle for fear of injury or death due to a future unexpected sudden acceleration happening again.this is the statement of [xxx] who was driving the vehicle when this event occurred.

While attempting to enter freeway, after passing through tollbooth, vehicle locked at 40 mph, unable to accelerate or brake.

Reported: 27-may-2008 (incidence memorial day weekend 25 may 2008)problem: runaway acceleration: evidence of malfunctioning cruise controlcar was nearing end of 200 mile trip. Cruise control had been engaged on and off for last hour. Driver stopped at entrance onto old-designed fast-moving highway rte4) with old-fashioned short access and no breakdown lanes. Cruise control green light on, but system supposedly disengaged. Car began to exhibit strong engine noise and runaway acceleration. Driver shut off cruise control, passenger observed the light go off and then back on several times. Driver firmly stepped on brakes. The brakes smoked and smelled of burning. When car slowed down, driver pulled to small indentation at side and pressed ignition button for several seconds. Car stopped with jolt. Driver started car in park. Engine made same loud blow-out sound. Re-shut down car. Driver restarted car to move to exit about 50 yds ahead. Car began run-away acceleration again, driver repeated steps pushing hard on brakes (smell and smoke) and shutting car off by pressing ignition button.off-duty police (chief offorce) smelled brakes and said loud engine noise made car a hazard; tow driver would also testify to loud engine noise when car turned on again to be placed on his truck. Because spill of ice-coffee during incident, mats were inspected by both driver and passenger before car was towed.both noted that mats were intact and in their proper place. Driver noted clips were in place. (the car was in compliance with lexus recall of mats having been serviced two months prior to incident.) improper mats are still lexus' stated cause; however, driver and passenger say this is not case. Cruise control malfunctioning seems likely cause of runaway-acceleration. While our dealer isresponsive, national lexus has been most neglectful;agent does not return calls; and this is almost three weeks after incident.see also 10228954 &10229189 *dsy

Acceleration of vehicle on two separate occasions on interstate nearly causing death or injury. Could not stop vehicle. By the grace of god only my car sustained damage. The terror experienced should never have happened the first time, let alone twice! first time august 2007, claimed it was the floor mats. I felt the "lurch" after that and thought maybe i was just being paranoid. Until it happened the second time. It happened nine days ago. The dealer has had my car since the incident. I have yet to hear from them. I will not take the car back.updated 11/13/09

The contact owned a 2007 lexus es350. While pulling into a parking spot at a very low speed, the vehicle accelerated independently and crashed into a tree. The air bags failed to deploy. There were no injuries and a police report was not filed. The vehicle was towed and later deemed destroyed. The manufacturer was not made aware of the failure. The approximate failure mileage was 120,000.

The contact owns a 2007 lexus es350. While attempting to park, the contact applied the brakes and the vehicle suddenly accelerated and crashed into the bricks of a store. A police report was filed. There were no injuries. The vehicle was located at an authorized dealership at the time of the complaint. The failure and current mileages were approximately 46,000.

On june 10, 2008 about 11:00pm, i was on my way from indianapolis, in to columbus, oh. I was using cruise control and went to reduce my cruise speed with the switch on the steering column. My 2007 es350 immediately began to accelerate under full power. I switched my cruise control off, but it would not disengage. My speed was increasing still. I hit my brakes as hard as possible, but they would barely keep the car at it's speed above 80 as i was dodging traffic on i-70 eastbound. After 2 miles of trying to gain control of the car, full brakes and much less brake pad for the experience, i was able to get the car to stop and the cruise control did finally disengage once the vehicle was stopped ' but not before.all mats were locked in place with clips. No vehicle errors to report.this is a deadly situation. I am 6'4', 250 lbs and it took everything i had to stop the car. Had this been in a more congested area, the results could have been far worse.

While pulling into a parking slot in a parking lot with cars on both sides and in front of my vehicle, my vehicle increased acceleration and raced forward uncontrollably.the brake was pushed to the floor board of the vehicle and had no effect on slowing down the car.the large truck in the slot in front of me was the only thing that stopped the vehicle.$87,43 damage was done to my vehicle.none to the truck that stopped my vehicle.lexus reviewed the electronic data recorder and released a statement that the vehicle operated within specifications.lexus allowed no one to touch the vehicle until it was inspected by there technician.nothing was done to correct or prevent a future repeat of the life threatening acceleration surge experienced with this vehicle.we have requested from the lexus legal department that the data recovered by the lexus technician be provided to us so that we can assess for ourselves what went wrong with the vehicle.

The contact previously leased a 2007 lexus es350. The contact stated that the driver indicated that the vehicle suddenly accelerated while the vehicle was stopped. The driver depressed the brake pedal which avoided an accident. The vehicle was taken to an authorized dealership but no repairs were performed. The vehicle was turned back in to the dealership. The contact called the manufacturer who stated that the dealer had to make a decision about the situation. The current mileage was unknown. The failure mileage was 2,042.

The contact owns a 2007 lexus es350. The contact was driving approximately 20 mph when the speed increased to 80 mph. The brakes were engaged and failed to slow down or stop the vehicle; therefore, continuous pressure was applied to the brake pedal which traveled to the floor. Suddenly, the vehicle decelerated from 60 mph to 80 mph. The vehicle was able to slow down after excessive force was applied to the brake pedal. The engine was turned off with the remote starter and came to a complete stop. Smoke was also coming from the brakes. The vehicle was towed to a dealer for inspection. A police report was filed without incident. The technician was unable to diagnose the failure. The failure and current mileages were 27,211. The vin was unavailable.

My lexus es 350, 2007 model, accelerated twice when i removed my foot from the gas pedal. It would cut off (decelerate) only if i press the brake pedal. The recall was completed on 2/25/2010.removing foot off the gas pedal does not slow the vehicle infact it accelerated twice. It works in some cases. The speed was 30/40 .

On sunday august 31st, i left a departmental picnic at a colleague's house around 8:30 at night to go home to kent ohio. I left early because i wanted to get home before it gets to dark. I entered the i 76 ramp at the lake milton/newton falls entry. After driving perhaps around 35-40 mph hour on the ramp i started to accelerate to enter the highway. Suddenly i felt the car accelerated by itself, i put my foot on the brake making the assumption that i may have stepped on the gas pedal to much. However, the car continued to accelerating reaching 80-85 mph. I was getting closer to cars in front of me. The car accelerated very fast and i put my foot on the brake to slow the car down. The speed continued to be excessive in spite of me trying to break the speed. I thought at first that the brakes did not work, but noticed immediately that this was not the case. I was still moving 80-85 mph. Trying to avoid cars in front of me. I put my breakdown light on to warn other drivers. I managed to drive over to the shoulder, trying to avoid hitting anything. I put my foot down on the brake and kept it on the brake to slow the car down. I was able to get the speed down to 40mph with my foot continuously on the brake. I tried to let my foot go but the car immediately speeded up again. I managed to put my car into neutral and than in park, the car slowly came to a hold. The brakes smelled and smoked. It was getting rapidly dark and i was scared and in a state of shock, but also relieved to be alive. At that time a state trooper stopped and i told him what happen. He called a towing truck and put red flares up to keep me safe on the highway in the dark. He pointed out to me that i was on mile marker 5.3 on i 76. I had to wait about 30 minutes until the tow truck arrived. The driver told me that my brakes were still very hot.

The contact had a company leased 2007 lexus es350.while driving approximately 30 mph, the vehicle suddenly began to accelerate on its own.the contact crashed into the preceding vehicle.the vehicle was towed to the dealer for a diagnosis and an investigation.the contact sustained injuries to her knees.minnesota highway patrol filed report number uss04311.the failure mileage was 9,552. Updated 05/29/08. *ljupdated 05/29/08

The contact owns a 2007 lexus es 350.the contact stated while stopped at a stop light her foot came off the brake pedal and the vehicle accelerated and crashed into another vehicle.the vehicle received damage to the front end. No one was injured during the crash and a police report was not filed. The contact called the manufacturer and the manufacturer stated the crash was due to driver error.the contact stated the vehicle has lunged forward more than once while driving.the failure mileage was 29,750.

2007 lexus es350. Consumer states sudden unintended acceleration *tgwthe consumer stated his wife was driving the vehicle, when it suddenly accelerated forward on its own, as she was entering a parking space, resulting in damage to the vehicle.

The contact was given a 2008 lexus es350 as a loaner while her vehicle was being repaired.while depressing the accelerator pedal, the vehicle began to abruptly accelerate to 60 mph.she attempted to slow the vehicle down and the vehicle would not stop or decelerate.the vehicle struck a large piece of cement and caused the oil pan to detach.oil began to pour from the vehicle.the dealer was unable to determine the cause of the failure. The currentmileageis 12,000.updated 05/05/08 the consumer was injured. Updated

The contact owns a 2007 lexus es350. Whenever the contact attempted to slow down or accelerate from after stopping, the vehicle stalled and failed to accelerate. The vehicle was taken to the dealer and they replaced the park-neutral switch;however, the contact is still experiencing the same failure. The current and failure mileages were 37000.

Here is the description i gave my local lexus dealer along with the photographs of the witness marks of the impact to the door.lexus is evaluating the car.i have asked for a factory assisted replacement car of a different model.they have not responded yet:dave,attached is the extract from the nhtsa on this problem with the es350 model along with the measurements on the garage door and photos of the car.there is the description:i was watching my wife slowly (3-5 mph) approach our garage door when the car suddenly lurched forward and crashed into our garage door at 10-15 mph. My wife said her foot was hovering over the brake after transitioning from the throttle as the car was coasting toward the door.she jammed on the brake but couldn't get it stopped fast enough to keep from hitting the door. I'm a licensed professional mechanical engineer and own a drive a ferrari f355 spider for fun so i am very familiar with how a car suspension and body angle responds to acceleration and braking.it looked to me like the car launched but was immediately forced into a nose down attitude as my wife was desperately trying to stop. Unlike like the audi problem of a few years ago had she mistakenly hit the throttle she would have never been able to hit the door in a nose down attitude and there wouldn't have been time to take her foot off the gas and onto the brake - as a result -it had to be an uncommanded acceleration.the car launched in a way that would be consistent of at least 2500 rpm minimum. I made some very careful witness mark measurements on the broken garage door and the impact point for the license plate screw is 3/8 of an inch lower than its normal free standing height on the car indicating she must have had her foot on the brake by the time of the impact thus ruling out the audi scenario. Make no mistake this is not the floor mat problem and we restarted the car to confirm the cruise control was off.

Below is an e-mail sent to lexus regarding a description of the so called unintended acceleration event my wife experience and the remedies we are seeking from them. They have issued a complaint # of[xxx] on august 15, 2012 my wife [xxx] while driving our 2007 lexus es350 experienced what we are learning is referred to by lexus as an "unintended acceleration" event. The accelerator stuck and the car could not be stopped as she sped over 85 mph.downshifting the transmission and depressing the breaks as hard as she could did not stop the car...she said she pulled the floor mat away and the car stopped accelerating and she regained control of the vehicle.after my wife got home kendall had the vehicle towed to their shop, i contacted lexus got case # [xxx].i was told during my first conversation with the lexus representative that the matter is not handled by them (customer service) but by lexus's legal department.kendal lexus, who had my car, told me they down loaded the car computer and that a lexus technician would be at their shop to inspect the vehicle on or about august 23, 2012.on august 22, 2012 i was advised by kendall's service manager [xxx] that the lexus technician would not inspect the car and that recall modifications would be completed by kendall as directed by lexus.after the modifications were complete i picked the car up at kendall on august 24, 2012.while driving home vibration coming from the front of the car and immediately called [xxx]. [xxx] said they had determined that the car was safe to drive and my issues would/should be addressed by lexus.bottom line i have been told that "nothing was wrong with your car."my wife is too frightened to drive this vehicle.information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

Decedent was driving a 2007 lexus es350 on co. Rd. 207 in ross county, ohio.vehicle crossed center line and collided head-on into prison van, killing driver of lexus and prisoner in van.lexus driver known to be a very cautious driver and rough calculation of speed of lexus by police investigator causes suspicion of unintended acceleration updated 03/30/10 updated 09/28/10 9/19/2011*cw

Collision accelerator stuck, stepped on and held brakes but car sped up.

The contact owns a 2007 lexus es350. As the contact was driving 5 mph into her driveway, the vehicle suddenly accelerated without warning causing the contact to crash into the garage door. The vehicle was taken to the dealership where the contact was informed that there were no problems with the vehicle. There were no prior warnings. The current and failure mileages were 14000.updated 8/4/10the consumer no longer owns the vehicle. Updated 08/09/10

The contact owns a 2007 lexus es350. The contact stated that while traveling 20 mph, the floor mat made contact with the accelerator pedal, causing the vehicle to erroneously accelerate. The contact was able to safely merge off the roadway to remove the obstruction. The vehicle was driven to the dealer where it was determined that the floor mats were not the original equipment mats and advised the contact to purchase new floor mats. The manufacturer replaced the floor mats only to experience the same failure. The manufacturer was contacted about the issue. The failure mileage was 59,000 and the current mileage was 87,000. The vin was not available.

My daughter and friends were driving in my 2007 lexus es 350 on a 2 lane hwy.as they approached a speed zone the driver noticed the cruise control light was on without being engaged.she turned it off, it came on again.she tapped the brakes to turn it off and the car lurched fwd. She tried to slow the car but when she braked the car accelerated.she continued to brakebut the car kept speeding up.she shifted the car into neutral but the car sped up.she tried the emergency brake,pushing the start/stop button, but the car would not turn off. She kept repeating these actions butthe car continued out of control.the driver was standing on the brake with both feet trying to stay on the road as it approached speeds of 90mph with no brakes.as they approached a 4 way stop the front passenger seat desperately threw the car into park at 90mph.the car lurched and skidded approx 150 ft to the side of the road. When i arrived at the scene icalled our salesman to inform him of the incident and our car would be towed in.he asked me how many floor mats i had in the car, and i told him only the two they sold me, the carpeted one and the all-weather rubber mat.he told me they had just issued a recall on the rubber mat as it was sliding fwd and jamming accelerators.i checked and our mat was jamming the accelerator.after my car was examined by lexus field tech's they determined the car had acted as designed and the expenses for a replaced transmission and new brake system would be mine-not covered by warranty. I disputed this and they offered to repair the car at no charge.if floor mats were contributory to this potentially fatal incident they were not the only dangerous element.the cruise control issues, inability to stop the car in an emergency situation by pressing the stop button, and the throttle seemingly overriding the other systems in a "sudden acceleration" pattern are all very strong concerns i have.

The contact owns a 2007 lexus es350. The contact stated that hewas upset because he never received a letter about the recall. The contact received a recall notice two years ago and the repair was made; however, he was never notified what component they repaired. They only advised him to bring the vehicle into the dealer. The contact did not have any prior problems with his vehicle and was notified on yesterday to bring his vehicle into an authorized dealer again to be repaired. The contact asked again what needed to be fixed and the dealer replied that his vehicle was a part of therecall. After multiple questions, the dealer then said he was going to fix the accelerator. The contact feels that was very unprofessional and scheduled an appointment. He feels that he should have received something from the manufacturer in writing. The contact did not have an incident so there were no failures. The failure and current mileages were 15,794.

While driving my 2007 lexus es 350on a very busy p'way the vehicle accelerated on its own. The car just took off. I applied the brakes once, then again and againi had my foot on the brake pedal all the way to the floor andthe car did not slow down. It was a horror. I had no control of the speed and ultimately caused a six car collision. People including myself were hurt and hospitalized. The purpose of my purchasing this vehicle was due to the 5 star ratingand safety.after researching i foundtoo many other complaints of this nature. The vehicle is much to dangerous and should h be recalled. Very disappointed an its a miracle i'm alive.

While driving my new lexus es350 on the interstate in january 2007, the car suddenly accelerated out of control. As i applied the brake initially with one foot and then both feet. I also pushed the ignition button and tried everything i could think of to slow the vehicle-nothing seemed to help. The engine continued to power the car forward. Eventually the car ran off the road into a snow bank.lexus and the dealer (lexus of portland maine) claimed they could find no problem with the car. We are hopeful for some type of resolution either from lexus or the dealer. We would be interested in hearing from others who have experienced similar problems with a lexus.

There is a safety recall out for the 2007 lexus es 350 in respect to all weather floor mats potentially causing a jammed accelerator (nhtsa action # ea07010).the recall was initiated in sept. 2007.the last report filed by lexus with your office indicated that there were over 32,000 owners out of 55,000 that they were unable to contact.my vehicle was taken in for servicing at the local lexus dealer by the previous owner in aug. 2008 and the defective mat was in place.when i purchased this vehicle in january of this year, i immediately called this same dealer to have my name indicated as the owner of record.i specifically asked if i had to do anything else for recall notification etc. And was told no.last week my wife experienced the jammed accelerator due to the faulty mat and was extremely fortunate that she was able to bring a runaway vehicle doing 80 or 90 mph to a stop without an accident.i called the lexus dealer immediately after the incident and was told about the mat problem but not about a recall.i found out about the recall from your website.i also went to the national website for lexus and found that i was not registered as the owner and so i registered. I later called the local lexus dealer to see about the recall and the person said" you are listed in the national list, i am surprised some one took the time".(in reality that someone was me , not anyone at the dealership)my problem with the mat has been taken care of by the local dealer after i asked about the recall, but this isn't much help to all the others out there driving around with these faulty mats.according to your website, one person has died and several have been injured....... So far.

When i let up on the gas and then step on the gas pedal to continue the car lurches.this happens on a random basis and i have reported this to lexus several times since i have owned the car but they tell me if it does not do it while they are test driving there is nothing they can do.they say everything checks out ok and there are no error codes showing on the computer.i have told them it is either the transmission or whatever controls the gas pedal and they don't seem to be concerned.in my opinion there is definitely something wrong somewhere.

We bought a 2007 lexus es 350 in november.at ~1,000 miles on the odometer i had one episode of unwanted acceleration.i was merging onto the highway.i was trying to keep a constant speed but the car accelerated in the blink of an eye.i do not remember the specifics.i think i was going about 30 and the car zoomed to 60.i put my foot on the brake and the car slowed down.i do not remember the exact dates so i am estimating for the entry below. I have also had some problems with stopping.i would slow to stop and put my foot on the brake but the car would continue to lurch forward.there again i just kept pushing hard on the brakes.this did not occur at a rapid rate of speed.since i had the rubber floor mats reinstalled i have not noticed it.i dropped the car off at the dealership in may of 2007.i explained that i had heard there had been some problems with the black rubber mats and i requested they install them properly.i had tried to install them myself but was unable to remove the carpet mats that came with the car so the mats had been sitting on top of the carpet mats.the dealership checked out the car and said it was okay.

The contact owns a 2007 lexus es350. The contact was driving 40 mph when the vehicle abnormally accelerated. The contact applied the brakes but to no avail. He then began shifting several gears which eventually brought the vehicle to a stop. The vehicle was towed to the dealer ye the technician was unable to diagnose the failure. The vehicle was not repaired. The failure mileage was 28,000.

The contact owns a 2007 lexus es350. The floor-mats shifted under the accelerated pedal; which caused the vehicle to accelerate from 45 to 55 mph. The dealer was notified, and a technician stated that if they could duplicate the failure, they could not provide a remedy. The failure mileage was 45,000 .

My 2007 lexus es 350 accelerated on its own while driving on an il highway. Earlier that day one or two warning lights appeared and i called the lexus service dept. A few questions were asked by the reception operator and i was told the car was safe to drive. On my return home, the acceleration happened. My brakes did not slow the car down. I put the car in neutralwhile pressing the brakes and was able to get out of the traffic lane onto the shoulder. The car finally came to a stop and i turned off the engine, called aaa, and was towed to the nearest lexus dealer. At the service dept i was told it was my floor mat and the mat was replaced. This did not seem a likely explanation because the gas pedal had simply locked and accelerated on its own. My brakes were checked and it was determined i needed new rear brakes which was not a surprise since it seemed like i was 'killing' them in my attempt to control and slow down the car. The mats were to have been exchanged earlier when the car was taken in for service appt but somehow that was neglected by a different lexus dealer.

The contact owns a 2006 lexus es350. While attempting to pass another vehicle at speeds of 30 mph uphill, the accelerator pedal became stuck in the open throttle position. She was able to maneuver the vehicle off of the road and utilize the emergency brake to bring the vehicle to a stop. The brake pedal was depressed for the duration of the unintended acceleration. The vehicle was towed to the dealer. The dealer stated that the floor mat caused the gas pedal to stick. The failure has not recurred. The failure mileage was 6,045 and the current mileage was 35,000.

I bought a 2007 lexus e350 last october. It was purchased from lujack lexus in davenport as a certified vehicle warrantied to 100,000 miles. The car had only 35000 miles on it at time of purchase. Some time in november, my husband and i were sitting at a red light. We were the first car at the light and when it changed to green we took off at a normal speed. However, my car decided it wanted to go faster then the speed limit. I pumped the accelerator to get it to slow down and that worked the first time. I just brushed that off as a fluke not knowing toyota vehicles were having this problem. The second time it happened, was during the first week of january when my granddaughter was off school. I was going approx 10 mph down an alley where i park my car at work. The alley was icy. I was braking to turn a corner to park my car and the car just took off on me. I had my foot on the brake but the tires were going 80 mph and i was heading for a brick wall. My daughter thought quick enough to throw my car in neutral and i pushed the off button on my car. My car raced down the alley for about 100 yds before i was able to stop it. I called the lexus dealer and they said to take my floor mats out. I said i did not have them in because i received the recall. Besides i didn't even have my foot on the accelerator when this occurred. They said they would call me back. They called within an hour (on a friday) and asked me to bring it in first thing monday. They tried to tell me it was the accelerator getting stuck on the mats. I said it was a computer problem not a mechanical. They said it couldn't be but that they could put a computer chip in that would shut the gas off enough if it started to accelerate like that again. I insisted that they do something or i wanted my money back on the car. He tried to talk me out of it but i told him well when i end up dead on the road from this issue, is that when you are going to take care of this problem? it seems to be fixed now.

While backing out of our garage, the throttle became stuck in the floor mat.the vehicle traveled across the street and was stopped by a 5 foot snow bank.there was no injuries but the car sustandard over $1,500 damage.

We purchased a new lexus es 350 18 month ago. They sent us a recall on the floor mats about how they would cause vehicle to take off. Well we do not have the mats that they are talking about and as of friday our vehicle will just take off on it own. Its at the dealer again for the at lease 5th time and they can not fix it. My wife does not feel safe because of this. We have contacted lexus and they have not gotten back to us yet. Can you help us with what we should do in this matter. We are afraid for our safety. Please note each time its at the dealer its there for a week and they say that its fixed. They have put in new transmission, computer etc. Last time they even had someone from lexus work on the computer. So thats were we are. We are hoping that lexus calls us monday to tell what they are going to do. Maybe they will give us a new car that works right. With any luck we will not have to drive this one again. Please let us know if we should get a lawyer or can you help us. Thanks for your time.phil derby

Dt*:the contact stated while traveling 30 mph, the vehicle began to accelerate uncontrollably.the vehicle would not slow with both feet depressed on the brake pedal and in neutral.the vehicle stopped once in park.the vehicle was towed to the dealership, but they are unable to determine the problem.the manufacturer has sent technicians to look into the problem.the vehicle is a 2007 lexus es350.

The contact owns a 2007 lexus es350. While attempting to pull out of his driveway and depressing the brake pedal, the brakes would not engage. As a result, the vehicle crashed into a foregoing vehicle. There were no injuries; however a police report was filed on scene. The dealer could not duplicate the failure.the current and failure mileages were 34,500. Updated 06/17/10. *ljthe consumer stated the incident happened right after he pulled out of the parking lot from the dealership after having the recall performed. Updated 07/14/10.

2007 lexus es350 unintended acceleration. *njthe consumer was backing out of the garage, when the accelerator became stuck. He applied the brakes numerous times, but the vehicle would not stop. Consequently, the consumer hit a bush and a tree.the consumer then put the vehicle in drive and again, it accelerated out of control and went straight into the garage and stopped after it hit a chest. The consumer experienced unwanted acceleration for the second time one november 14, 2009 when the vehicle accelerated out of control and crashed into his house. The vehicle was inspected by the dealer and they stated nothing was wrong. The same day, after the consumer left the dealer, he once again experienced unwanted acceleration causing more damage to the vehicle.

The contact owns a 2007 lexus es350. The contact stated that the vehicle had been repaired previously according to recall 09v388000 (vehicle speed control: accelerator pedal) but while driving, the vehicle suddenly accelerated. The vehicle had not been inspected at the time of the complaint. The current and failure mileages were approximately 80,000.

Ltr fwd re sudden acceleration incident involving his 2007 lexus es350.*tgwthe consumer stated when he attempted to pass an 18-wheeler truck, the vehicle suddenly accelerated out of control. Another truck was in front of him and the truck the consumer attempted to pass was on his right. A steep cliff was on the left and when he applied the brakes there was no response. He turned off the cruise control and there was still no response. The consumer tired tapping the accelerator and fortunately that worked and the vehicle returned to normal operation. Later that day, after leaving the gas station, the accelerator became stuck again.

2007 lexus es 350. Consumer states unintended acceleration *tgwthe consumer stated on numerous occasions he has experienced sudden acceleration while driving between 30- 40 mph.the first experience occurred within a few weeks of owning the vehicle. The floor mats were removed, however the vehicle continued to accelerate. Each time the consumer went to the dealer to voice his concern, no repairs were made.

The contact owns a 2007 lexus es350. On march 11, 2010, while driving from one parking lot to another, the contact depressed the accelerator pedal and the vehicle suddenly accelerated like a rocket. The vehicle crashed into a light post and knocked it from its foundation, which then landed on the vehicle. The contact was transported to the hospital with injuries. A police report was filed. The vehicle was inspected by nhtsa on march 31, 2010. The vehicle was totaled. The contact stated that the vehicle was previously taken into the dealership for recall 09v388000 (vehicle speed control:accelerator pedal)and the repairs were believed to have been performed. The current and failure mileages were 67,063.

2007 lexus es350 sudden accelerated*cwthe consumer stated while driving south on the interstate, he pulled out to pass an 18-wheeler truck, when suddenly the vehicle accelerated out of control. Another truck was in front of him and the one that he was attempting to pass was on the right. A steel cliff was on the left and as the consumer applied the brake, there was no response. He turned off the cruise control and there was still no response. He tried tapping the accelerator and fortunately that worked and the vehicle returned to normal and under control.

Vehicle accelerated rapidly and would not stop, even after repeated attemps to brak creating an extremely dangerous situation while driving on interstate.i eventually was able to put the car into neutral, and the engine raced violently,and turn off the ignition.after calling lexus roadside assistance, whilewaiting for the assistance to arrive, i noticed that the accelerator pedal had been wedged in the rubber floor mat.i have not yet determined if the incident damaged the engine or brakes.

The contact owns a 2007 lexus es350. The contact stated that the vehicle had previously been serviced for the recall remedyassociated with nhtsa campaign id number 09v388000 (vehicle speed control: accelerator pedal). After the recall repair was performed, the contact was driving 40 mph when the vehicle accelerated. The contact then shifted the vehicle into neutral gear and applied the brakes. He was able to move the vehicle from the road and turn the engine off.when restarting, the vehicle exhibited unusually high engine rpms and began idling. The engine was shut off a second time and resumed normal operation when it was restarted. The vehicle was not taken to an authorized dealer for further inspection of the failure. The vin was not available. The failure mileage was 45,174 and the current mileage was 45,189.

2nd request re fax fwd on behalf of (nj) who was involved in an auto accident on 11/18/08 in her 2007 toyota lexus that suddenly accelerated, would like her toyota incident recorded.when the consumer pulled into her driveway and approached the open garage door, the vehicle suddenly accelerated at a high rate of speed.she stepped on the brake, but was unable to stop the vehicle.the vehicle struck the side of the garage door opening and sent bricks flying and continued until it rammed the rear wall of the garagewith great force. On the other side of the garage, was a small hall bathroom. The force of the impact of the crash knocked tile from the stall shower off the wall and bent part of the shower door frame. There was also damage to the garage walls as well as to the door entering the house from the garage.the vehicle was repaired and the consumer has since traded the vehicle.

Consumer has adhered to all the recall precautions pertaining to the es model lexus and the problems still persist.the consumer stated he still experienced minor sudden acceleration problems.

On two prior occasions the vehicle accelerated from speedsbetween 20-30 mph, to speeds up to 50-60 mph.on 9/11/07, the vehicle accelerated at speeds up to 80-90 mph.we are aware of the lexus notification of floor mat interference, so we removed the mats after the first two times, but the last and most frightening, occurrence happened without the mat in the vehicle.the car had to be forced into park in order to slow it down to a halt.my wife was driving the vehicle at the time and she states she almost had several multiple car accidents while trying to stop the vehicle. I had the vehicle towed to the dealer and they said it's the floor mat, before even driving the car. We won't drive the car again until someone other than lexus determines what the problem is.

On may 20, 2007 when i was driving in a high traffic private parkway thevehiclesuddenly accelerated and hit three other cars. The road had a very gentle up slope and a small curve. The engine was roaring very loud as i tried very hard to brake, but the brake was not effective. I hit three cars: right, front and front right. One of the by stander told me that her parents had a similar experience with the same model car less than a week before that on a highway. Also, the front car passengerreported that she heard an unusual loud engine noise from my car in the police report. Later, theinsurance company's assessor informed me that there was a memorandumfrom the manufacturer to insurance companies about the all weather floor mat for this model could cause sudden acceleration on the throttle. Ireported the accident to the customer service specialist from the manufacturer on may 21, 2007. They have sent a field technician to inspectthe car on june 7 , 2007,and he concluded there was no mechanical problem with the car. The specialist told me to submit any car rental expense claim through the insurance company ,and any further action will have to deal directly with their legal department. I also talked with two service staffers from 2 different dealerships, andtheyinformed me that they were aware of the floor mat problem about the same model of my car. Since then i have found 18 similar complaints about the same model car in the national highway traffic safety administration web site. I want the manufacturer to reimburse all my car rental expenses and to replace my car because i have no confidence about the car warranty, and i should not be bearing the depreciation cost for a crashed car. The manufacturer shouldrecall all the cars that have the floor mat package.

The gas paddle on my lexus es350 was locked and not released after i depressed the gas paddle to its full stroke and removed my foot during driving and on park.this wasa serious safety fault that causedthecar to continueacceleratingeven after removingfoot from the gas paddle.

Letter from senator durbin on behalf of constituent re a problem with toyota and his 2007 lexus es350 4 dr sdn sudden acceleration (dot/i#2010-1239)the consumer stated the vehicle failed to decelerate as he attempted to apply the brakes.the brake pedal went to the floor and the electronic system of the vehicle didn't register any warning lights.

Fax fwd on behalf of (nj) who was involved in an auto accident in on 11/18/08 in her 2007 lexus es350 that suddenly accelerated, would like her toyota incident recorded *tgwwhen the consumer pulled into her driveway and approached the open garage door, the vehicle suddenly accelerated at a high rate of speed.she stepped on the brake, but was unable to stop the vehicle.the vehicle struck the side of the garage door opening and sent bricks flying and continued until it rammed the rear wall of the garagewith great force. On the other side of the garage, was a small hall bathroom. The force of the impact of the crash knocked tile from the stall shower off the wall and bent part of the shower door frame. There was also damage to the garage walls as well as to the door entering the house from the garage.the vehicle was repaired and the consumer has since traded the vehicle.

The contact owns a 2007 lexus es350. The contact was driving 25 mph when she engaged the brake pedal, the vehicle surged and crashed into the back of a vehicle. The air bags caused mild injuries to the driver when they deployed. The police was called and a report was taken. The contacts insurance company paid for the vehicle to be repaired. The vehicle was repaired and it is in the contacts possession but she doesn't feel safe driving it. The contact did receive a recall notice in october concerning the floor mats.the contact informed the dealer that she did not have any floor mats in her vehicle and he stated that her vehicle was not on the recall list.the failure mileage was 33,000. The current mileage was 33,010.updated 3/30/2010 updated 05/04/10. *ljupdated 09/07/10updated 10/08/10

The contact owns a 2007 lexus es350. While driving 40 mph she engaged the accelerator pedal and noticed that the pedal was stuck which caused the vehicle to accelerate uncontrollably. The brakes briefly failed to stop the vehicle. The dealer stated that the failure was caused by the floor mats. There were no prior warnings. The current mileage was 28,000 and the failure mileage was 15,000.

Driving on a primary surface street, i stopped at a red light. I was the first car in the lane. When the light turned green i accelerated to change lanes, the car picked up speed and the brakes could not stop it. The car growled and jerked for a couple of blocks until i forced the gear out of "drive". It finally stopped before the next intersection. I did not lose control of the car and did not hit anyone. The car was at the lexus repairs dept. For 5 days. I was told that i could not keep the two floor mats. They removed the factory installed carpeted mat, placed it in the trunk and left the thin, clear, protective plastic floor mat from lexus. I never had all-weather floor mats. I do not know if there is any damage to the transmission, engine or brakes. Prior to the incident and since i have occasionally found it accelerating but it stops by braking. I have not attempted a high accelerating test. When i took the car to the repairs dept. I ask if they knew of other similar instances and was told "no". I only had 1,582 miles at the time and i thought i was the only one with the problem. On august 16, 2007 there was an article in the newspaper referring to your investigation and now request that my incident be included. The consumer provided pictures of the floor mats, accelerator pedal and a repair invoice. Updated 09/10/07

The contact owns a 2007 lexus es350.while driving 50 mph, the vehicle's speed suddenly increased to 70 mph.the contact quickly pulled over to inspect the vehicle.the vehicle was taken to the dealer and they stated that the computer did not show any failures.the failure would have to recur in order for a repair to be performed. The failure mileage was 30,000.updated 03/23/09.*ljupdated 03/23/09. The consumer stated she could see how the floor map could catch the edge of the pedal, but doesn't believe that was the case for her. Updated 11/17/09

2007 lexus es350 with unintended acceleration.the consumer stated over the last year, he experienced two incidents of uncontrolled acceleration.both incidents occurred only briefly and under similar driving conditions. In each case, the consumer accelerated rapidly to pass a slower moving vehicle. In each case, after he removed his foot from the accelerator pedal, the engine remained in a high rpm and high acceleration condition for a brief period of about 1-2 seconds prior to decelerating. In neither case, was the floor mat an issue. The consumer stated he received a recall letter in the mail, regarding the sudden acceleration problem.

2007 lexus es350, while parking vehicle consumer stated for some unknown reason vehicle moved forward hitting into ablock wall.according to the police report, the accelerator pedal became stuck.

While accelerating to merge onto an interstate, the lexus es350 purchased earlier in the month continued to accelerate. I had to brake with my left foot while pumping the accelerator with my right foot to free the stuck accelerator. When i arrived home, the only thing i could think of was that the accelerator became stuck on the floor mat. I had the all-weather floor mat on top of the carpet mat. I slid the all weather car mat as far back as possible. This problem has not recurred. Despite having the car back to the dealer at least 3 times since this incident, no one at the dealership did anything to correctly install the all-weather mats nor did anyone at the dealership ask me if i ever experienced such a problem.

I was driving a 07 lexus 350 when the gas pedal got stuck under the floor mat. I am sorry that i did not report this prior to the deadly crash in san diego.i first thought that i possibly did not put the mat back correctly after vacuuming the car.i remember securing the tabs when i replaced the mat.i was merging onto interstate 480w at the time. Fortunately there was not a lot of traffic.i was talking on the cell phone at the time to my husband on the way to work.i realized that i was going faster and faster and started to panic.i yelled"the car is out of control i am going faster i cant stop, ryan ,ryan oh my god".i threw the phone down and i could hear him yelling put it in neutral so i did.the car was revving so fast that it would not stop.i got off to the side and was rolling slowly.i pushed the button but it would not shut off. I then thought to jam it into park however reverse comes first !the car then shot backwards and i put it into neutral again. Finally i started reaching down to see what was wrong and pulled on the mat.the tabs made it difficult to remove. Once the mat was folded back the peddle let loose.i was horrified and sat on the side of the road for at least ten minutes.i was late for work and upset all day.i thought that it was my fault.the car company needs to make the public aware of this! invoice received. Updated 11/13/09

The contact owns a 2007 lexus es350. The contact stated that the front drivers side window slipped out of its tracks. As a result, the window would not move up or down. The vehicle was taken to an authorized dealer where the window and assembly were replaced. The failure also occurred on the front passenger side window. The vehicle was taken back to the dealer where it was again repaired. The manufacturer was notified and stated that there were no recalls or warranties related to the failure. The failure mileage was 64,640.

The contact owns a 2007 lexus es350. The contact stated that the rear view mirror was obstructing his view due to the height of the rear of vehicle. The dealer did not offer any assistance. The contact could not remember if he had notified the manufacturer. The vehicle had not been diagnosed or repaired. The approximate failure mileage was 23,000 and the current mileage was 31,000.

The dashboard melting andgets shiny and sticky in the sun makes driving it with glare.

While driving my 2007 es 350 i attempted to let my passenger side front window down and when i tried to let it up it wouldn't go up at first then it came up off track upon letting it up.

I have a curved mirror on the passenger side of the auto. The mirror is distorted.the objects in the mirrorare closer than they appear. It is dangerous and misleading. It causes backing up and lane changeaccidents i just received a new patent that uses a flat mirror on both sides of the vehicle.it is called the "see more switch"it is an " automotive side mirror control system" with no blind spots (perfect view)this system is automaticin drive and reverse. It is available for sale or lease

Dashboard material melted creating a blinding glare on the interior of windshield during daytime hours. Dangerous driving condition.

Dashboard is melting. Causing a dangerous glare from sunlight, other driver's headlights, and street lights.

Driver'sfront window made a clunk noise when going down and the window popped out and was off track.dealer replaced under warranty. Twenty-two months later, same window made a clicking noise going up and down and at that time, dealer removed door panel and found loose bolt which they tightened. Jan. 4, 2013, the right front window made a similar clunking noise and popped out of its track. Window had to be replaced. Dealer covered labor, but not parts, which amounted to $500 including tinting. Fortunately these incidents occurred when the car was not in motion.

I own a 2007 lexus es 350 and on june 18, 2011 while driving, the passenger rolled down her window and the window came off track while trying to roll up!! we had to pull over and manually readjust the window to keep it in place as it was completely coming out of the panel. The window cannot be lowered now until i get it into the dealership. This could have been disastrous! i have noticed numerous complaints about the lexus's windows coming out because of something breaking. This window is not used much, so why would breakage of clips or whatever holds it in place break? i feel it it too common a problem and a recall should be addressed.

This morning driving into work i rolled up the passenger side window and it rolled up too far and is now out of the grove. The nearest dealer is 1 hr 30 mins from here and will need to either tow the vehicle or will need to take it to an authorized repair shop. Estimating huge $$$s. Vehicle is just out of warranty. 38,397 miles.

I had a new mastercraft tire (215/55r17 touring lsr) installed on the passenger front side of the car on novemeber 17, 2011.on december 31, a car wash attendent notified me that i had a bubble on the sidewall of above tire.i was told by the installer of the tire that it was probably due to some kind of impact to the tire.professional opinions found on the internet indicate that although sidewall separation/bubbles can occur from curbs and road hazards, it also "may be due to component contamination of incomplete bonding during manufacturing."it is said that this is most likely to be seen "within the first sx months of use."(www.tirerack.com)as a consumer, i have no way of knowing the real cause of this failure.and i'm not sure how dangerous it is to continue to drive using this tire. Once the tire is removed and replaced i will have no way of ever knowing if this was my fault or a manufacturing defect.for this reason i am hesitating to have the tire replaced immediately.please advise.

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